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Sales Clinic: 20 Questions to Ask Sellers Before the Listing Presentation

The phone rings and the butterflies start … it’s a potential listing! Your mind immediately rushes to how you’re going to impress the sellers, beat out the competition, obtain a signature on a saleable listing, and find interested buyers. But wait—the most important part of prospecting for new clients is happening right now and you’re woefully unprepared! Remember that the salesperson who knows the most about the seller before the listing presentation wins the business. The purpose of this column is to prepare you for that incoming seller phone call, so you can arm yourself with information that will give you an edge.

When sellers call, pull out the following list of questions. People love to deal with an organized, consistent service provider, and these questions will demonstrate your professionalism.

First, fill out the basic information about the seller.

Today’s Date: Seller’s Name: Property: Mailing Address: Phone (H): Phone (W): Pager/Cell: Fax: E-mail:

Next, ask sellers these 20 questions prior to meeting with them.

• How did you hear about me/who referred you?
• Who else are you interviewing? (Remember, you want to be the seller’s last appointment. To make this happen, you can say, “After you meet with other salespeople, you’ll likely have quite a few questions for me. I can better serve you if you have a maximum number of questions available at the time of our meeting.”)
• Would it be possible for all decision makers to be present to meet with me? Is it possible to meet at my office? If not, then where?
• What are the names of the people who will be present during our meeting? (You can then address all the attendees by name when you meet them.)
• Why do you want to sell?
• When do you need to sell?
• At what price do you want to list your property?
• How much are your underlying loans?
• Square Feet:
• Income (for rental property):
• Length of lease (for rental property):
• What other amenities does the property offer?
• What criteria are you going to use in hiring listing agent?
• May I ask you to wait to make a decision on your listing agent until you meet with me?
• If I answer all of your questions to your satisfaction, will you list your property when you meet with me?
• I will be sending/delivering/offering on my Web site a little pre-meeting information packet. Can you please review it before meeting with me?
• Do you own any other properties in the area? If yes, where?
• Are you thinking about listing those also?
• Where are you moving?
• Do you know a real estate professional there?
• Do you need a 1031 Tax Deferred Exchange?
• Would you like to meet with my company’s CPA at no charge? (If a CPA is part of your team, this is a way that you can provide potential sellers with a value-added service. The CPA also can answer the seller’s questions about whether a 1031 Tax Deferred Exchange is needed in listing multiple properties and other tax ramifications of listing a property.)

Thank callers for their time, and tell them how much you’re looking forward to the meeting. Voilà. You now have enough information about the sellers and their needs to impress them at the listing presentation. For example, you can now impress them by addressing everyone at the listing presentation by name because you already know their names, and showing your knowledge of the seller’s property by saying, “I’ve researched other homes in this area that also have three bedrooms and two baths with similar upgrades to your home, and here’s what I found…”

Prospecting for clients is one of the most important aspects of real estate, and obtaining a listing in today’s competitive market can be very challenging. Knowing more than your competitors do before you show up for the listing presentation will enable you to offer more tailored information to the sellers and win the listing.

Walter Sanford

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Pre-Listing Setup

Don’t forget—preparation is key. Before meeting with a potential seller, you’ll need to know as much as you can find about their property as well as what the sellers might want from the sale. Before you set the listing appointment, you probably had a few pre-listing appointment questions. Make sure to use those to tailor your presentation. 

You’ll want to pull tax info and hyper-localized market data for their neighborhood. Then, using your pre-listing presentation Highnote template, you can gather and organize information specific to the property. This step ensures you tailor your approach for your client. By customizing this information, you’ll immediately showcase your value, which helps you establish trust. 

Crafting Your Presentation

Your presentation should tell a story. It should captivate your clients and sell you, your brokerage, and your services. It’s going to showcase your expertise and help to set expectations for your seller. Your presentation should be on-brand, and include a market analysis, your property marketing strategy, as well as a bit about you and your brokerage. Within your listing presentation, questions that prompt your seller for more info are great—that way you don’t end up dominating the conversation. For more info on what to include in your listing presentation, check out our ultimate guide to listing presentations.

Conducting the Listing Appointment

During the listing appointment, your goal is to establish rapport and continue to understand more about the sellers and their situation. To quickly gain your seller’s trust, express genuine interest in their reasons for moving, or comment on the property’s unique features. 

Now you know why we sent the pre-listing presentation—during the listing appointment, you can use Highnote to guide your talking points. 

What Are Some Listing Appointment Questions?

Sometimes it can be tough to think of questions to ask a seller at a listing appointment. Most of the time, you can let the conversation flow. However, we’ve also crafted a list of our best questions to ask at a listing appointment:

• Why are you selling? This helps inform your motivation and property marketing. 
• How did you hear about me? You might already know this information, but if not, it helps to know where your clients come from!
• What does your timeline look like to go to market? If there is flexibility in your client’s timeline, this can help inform your pricing strategy. 
• Why do you love your home? What are its best selling features? Your client knows their home best. Let them tell you why they live there!
• What’s your goal? To get top dollar? To sell quickly? As their agent, you should be working in your client’s best interest. If you don’t know their motivation, that’s going to be hard. 
• Are you contingent on this home selling? This can help open up the conversation on buying a home, and informs your pricing and marketing strategy. 
• Have you made any updates recently? Updates can help the property stand out. They can also inform you if there is more work to be done. 
• Are there repairs that I should know about? Repairs can hold up a deal. If there are renovations or repairs taking place, you should know about them. 
• Who else will be involved in the process? You don’t want to find out that there’s another person on the title, but not involved in the process. This is a big decision, and you’ll need everybody on board. 

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Post-Listing Appointment Follow-up

Utilizing effective follow-up techniques is important to remaining top-of-mind for your potential sellers. After all, they may be interviewing a few agents during the week. To secure the listing, you’ll want to address any of their objections with  and summarize the main benefits of working with you. 

The beauty of using your Highnote template? You can see the analytics of exactly who’s viewing your presentation, when they’re viewing, and even for how long. This can give you a boost of confidence—imagine checking in the next day to see that the sellers spent eight minutes viewing the sample listing agreement. That’s pretty great information!

Remember, even if you don't land this listing, the seller should always leave with a positive impression of you and your skills, which can lead to referrals and future opportunities to work together.

Frequently Asked Questions (FAQ)

Preparation begins with understanding the seller’s needs and the property details. You know the comps, you’ve done your homework on the neighborhood and you have a number in mind. Review the questions to ask at a listing appointment above, so that you are ready. And don’t forget—using Highnote templates, you can organize your analysis and customize your approach for your seller and their situation. Showcase your expertise and your value as an agent!

Winning a listing presentation comes down to demonstrating your unique value as an agent. Use Highnote to create compelling, data-driven presentations that showcase your understanding of the market, your strategic marketing plans, and your track record of success. Highlight how your approach is tailored to their specific needs and outcomes.

Start with introductions, walk the property, then move onto questions to ask the seller before listing. Listen to them and understand the seller’s personal situation. Your goal is to build rapport. Then you can transition into discussing your strategy, how you plan to market their property, and what differentiates you from other agents. You can use Highnote to visually support your points, making the presentation interactive and engaging.

Acing a listing appointment means being thoroughly prepared, personable, and professional. Leverage Highnote’s features to present a polished, personalized presentation tailored to your seller’s goals. And don’t forget to use our listing appointment questionnaire . Be ready to answer any questions with confidence and clarity.

After a listing appointment, summarize the key points you discussed, reaffirm your commitment to providing high-quality service, and outline the next steps in meeting your seller’s goals. Send a follow-up using Highnote to recap the conversation—don’t forget to include things like the listing agreement, your testimonials, and hyper-localized market data. And of course, make sure you answer any questions your sellers brought to your attention.

Highnote helps you create a digital listing presentation that impresses sellers and can help you land more listings than ever.

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23 Questions to win your next Real estate listing presentation

Rather than worrying about how good you are at closing, or whether you'll get the appraisal range wrong, focus on understanding what your client is trying to achieve. Then, provide tips and advice specific to their situation.

Andrew Duncan

Home Blog PowerPoint Tutorials How to Prepare a Listing Presentation: Guide for Real Estate Pros

How to Prepare a Listing Presentation: Guide for Real Estate Pros

Do you want to close more leads on a regular basis?

In that case, you may need to level up your communication skills. To win more listings, move on from having a polite “pre-sales” chit chat with prospects to doing full-scale presentations of your services.

What is a Real Estate Listing Presentation?

A listing presentation is your pitch to a prospective seller to represent them in a Real Estate transaction. Succeeding with your presentation means that you will sign on a new client and receive a bigger commission this month.

But of course, there will be other agents knocking on the seller’s door, offering their services. In fact, 55% of sellers interview two or three agents before making the decision. So how do you get chosen among the sea of other agents? Wrong, if you thought that most prospects will stick with someone offering the highest listing price and asking for the lowest commission.

When putting up their homes for sale, most people want to partner with a competent, forthcoming and proactive agent, capable to broker the best arrangement for them. Obviously, the best Real Estate agents are rarely those charging the lowest commission.

In fact, the main goal of conducting a full-scale, deck-ready listing presentation is to persuade the prospect that you are their optimal choice.

The best listing presentation isn’t a brief oral interview on the porch; it’s a carefully staged, full-scale demo of your professional capabilities. Keep in mind that creating a listing presentation isn’t the only way to market effectively in your industry. There are dozens of other Real Estate marketing ideas that can help you beat out the competition and stand out from the pack. For example, if you can’t make time for an in-person listing presentation, consider recording a seminar and linking it to your email subscribers.

How to Prepare for a Listing Presentation: 7 Key Steps

Building a rapport with a new prospect is never easy. But there are a few quick neuroscience tricks you can leverage to appear instantly more likable to prospects, even before you pull out your Real Estate brochures and other collateral.

• Give a firm handshake . Scientists proved that a handshake preceding any social interaction has a strong positive impact on how the recipient will further evaluate this social interaction.
• Have some brew ready. Pleasant smells like those of fresh coffee make us act nicer to one another and be more cooperative.
• Appear interested and ask questions.  Again, science proves that people are more willing to engage with an interlocutor, eagerly posing questions, and also act in a more receptive manner.

Now with a few neat physiological tricks in your sleeve, let’s move on to how you should approach listing presentation design.

1. Open with a Brief Introduction

A Real Estate listing presentations can start with a short overview, recapping who you are, what you do and what’s your success record.

To save you time on design, we have lined up a few short Real Estate bio templates you can grab and customize.

Sellers want to be reassured that you can close the deal fast and secure them a fair price. They want someone confident in their abilities and capable to back up their skills with examples and data.

Here’s listing presentation sample questionnaire you can answer to fill in your first few slides:

What are your top skills? Are you a Real Estate marketing guru? Do you have exceptional graphic design skills and can create for sale by owner flyers that stand out from the crowd? Do you have a photography background and can shoot professionals photos without hiring any external help? Show exactly what you can do. Bonus point if you manage to align your key skills with your buyer’s needs.

How many houses have you sold in this area? It’s best to line up some fresh data e.g. the past 12 months. Specifically, mention what types of properties have you sold and whether any were similar to this particular buyer’s estate.

Now comes the tricky part: offer some numbers comparing the original list price versus the final sales numbers (if the latter are more favorable) and the average day on the market (DOM) numbers for the property.

Such numbers will also help you justify higher commission rates. Of course, every sane buyer would rather stick with an agent charging a higher rate (e.g. 6% commission for houses for sale), but who also secures them a higher sales price due to better marketing experience.

2. Toss in Some Social Proof

People are social creatures and thus, we are extremely prone to opinions shared by others. To learn what’s good, we observe what others are doing and this extends to our purchase decision making: 92% of consumers state that word-of-mouth recommendations carry the most value to them.

You shouldn’t hard-sell your services. Instead, just show that “others” already think you are that good . There are a few ways you can use “social proof” as a Real Estate agent:

Ask past sellers to provide quick testimonials (with photos) and use them in during your presentation. Here’s a quick example from one of our PowerPoint templates :

Add a separate slide highlighting your key achievements up-to-date (personal or agency-wide).  The good “boasting” figures to include are:

• Total number and value of properties sold.
• Total number of clients you have worked with.
• Average time to close a deal.
• Average customer satisfaction rate.
• “Big name” corporate clients and partners.
• Professional organizations you are part of e.g. National Association of Realtors.

Gather and display reviews online.  Of course, prospects will google you post-presentation. Your job is to ensure that they’ll find only positive stuff, rather than nothing at all. You can set up a dedicated profile on popular review services or display ratings directly on your website.

3. List The Benefits of Your Brokerage

Keep this one succinct and on-point. Most buyers are interested in just three things:

• Receiving a fair price for their property.
• Getting it sold off fast.
• Avoiding the associated sales hassle as much as possible.

Your Real Estate presentation should address how you will deliver them just that. You can also sweeten the deal here by including a few “promos” e.g. list special circumstances for when you will accept a lower commission or pitch them with some bundled promos your agency currently runs.

At this point, you should also explain how that communication will occur: what types of updates they can expect and when.

4. Walk The Prospect Through The Home Sales Process

Not everyone is experienced in flipping property. So be sure to customize your listing presentation template so that includes this optional slide – for when you are presenting to first-time buyers.

There’s no need to go into many details at this point. Just briefly mention the overall timeline, key milestones and what kind of actions we’ll be required from them.  All of this can be neatly packed into one slide like this one :

If needed you can separately walk them through the home inspection and appraisal processes; Real Estate presentations to the buyers; negotiations and closing process.

5. Present a Comparative Market Analysis for a List Price Range

Comparative Market Analysis (CMA) is another nugget to persuade the client that you know your deal.

The wrinkle, however, is that it’s not always easy to come up with good numbers if you are yet to see the property in person. That’s why most agents will do two CMAs. First, one using the comps and their educated guesses based on prices for similar homes. And the second, more refined CMA after seeing the property, talking to the owners and digging further into the data.

6. Explain Your Marketing Strategy

Image Source: StockSnap

What channels do you plan to leverage – digital, offline or a mix of both? Give the clients some general insights and explain why your approach works. They certainly don’t want to know all the nitty-gritty, but we’ll appreciate some general insights.

Show them a few video demos you have created; your standard property templates for websites; copywriting and other marketing collateral you plan to use and distribute during open house visits.

7. Wrap It Up with a Killer Case Study

The best listing presentation examples we have ever seen always included case studies. They are another form of “social proof”, and a direct illustration of your professional abilities.

You don’t need to make this one lengthy though. Just stick to a simple copywriting formula:

• Customer background (e.g. a mid-aged couple just like you based in NYC).
• Challenge: what kind of a problem those former customers had? (e.g. needed to sell a house in 1.5 months in an unpopular neighborhood).
• Solution: how your agency helped them?
• Results: some quick numbers illustrative the positive outcome you have helped them achieve e.g. house sold in 35 days for 5% higher than the initial listing price.

This way you are finishing your listing presentation with a bang, and encourage the prospects to take further action.

Listing Presentation Templates for Real Estate Pros

To ease up the processes of preparing for your listing presentation, our team has lined up a few neat templates you can download and customize in PowerPoint to match your current needs.

1. Commercial Real Estate Template for PowerPoint

A versatile template that could be easily adapted for both residential, commercial listings or for land sale listing presentation. It includes excellent slides (e.g. US Map slide ) to present your market analysis and pitch the approximate listing price.

Use This Template

2. Real Estate Industry PowerPoint Template

Another template that makes it easy to turn your scattered data into a coherent and persuasive story. Customize it in a few quick clicks in PowerPoint to match your corporate branding, add additional slides and elements from our collection and voilà – you now have a shining new listing presentation to dazzle even the most reluctant prospects!

3. Real Estate Listing PowerPoint Template

Work with all the assets required to showcase a property in a neat layout that contains tools such as market price comparison, team introductory slides, housing interior details, key features & more.

4. Residential Real Estate Illustrations PowerPoint Template

If you want to boost your listing presentation for real estate, get to know these professional-design vector images tailored for the real estate industry. A selection of slides that go through the entire process of acquiring a property from both realtor and customer’s perspective. High-end graphics to enhance the impact of your presentation.

5. Proptech PowerPoint Template

Get ready to introduce in-the-market properties with a high degree of smart home devices or sustainable housing solutions with a slide deck filled with visual cues for that talk. This tech-savvy listing presentation template is ideal for targeting properties to millennials and discussing the infrastructure in the neighborhood or building complex.

6. Real Estate Open House PowerPoint Template

Graphics can make or end a business deal, and that’s why your next real estate listing should count on carefully designed slides that boost the performance of your speech. This listing slide deck includes a selection of icons that help increase the retention rate of key information disclosed about the property while keeping the right balance between whitespace and content. With a striking color combination, go ahead and edit this template to meet the demands of your work.

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Agent, Listing, Real Estate, Realtor, Sales Process Filed under PowerPoint Tutorials

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21 Steps to a Stellar Listing Presentation

It’s all here. Twenty one great ideas for building your listing business from the ground up, all neatly packaged in a step-by-step action plan. Let us know how it goes.

Set a Strong Foundation

1 build an online presence.

Use your website, blog, or social media channels to publish articles that demonstrate your core competencies. Do you specialize in upscale properties? Do your staged homes sell 30 percent faster and closer to list price than market averages? Your articles could also include seasonal tips for home maintenance, tips to prepare your home for sale, or market data for buyers. Share the content on your Facebook page.

2 Monitor your online appearance

What is showing up when someone searches your name? One of the easiest and most effective ways to monitor your reputation comes from Google Alerts, a free Google service that allows you to enter a search term (i.e. your name, company, etc.) and then receive email alerts as the system finds matches.

3 Practice your presentation

“Can you cut your commission rate?” and “I was going to try and sell it myself” are common objections heard by Realtors®. To prepare, ask a colleague to role play with you, maybe even serve your pitch at a sales meeting.

Supplement your standard listing presentation materials

A listing presentation isn’t complete without your bio, testimonials, marketing strategies and more. If these documents are in PDF format, quickly upload them to your RPR account and then easily include them in your RPR reports. Here are a few things you might want to include:

4 Bio “Your Story”

Tell your story in 75 words or less, just enough to cover the highlights of why someone would want to work with you. Are you a lifelong community member? Do you do volunteer work? How long have you been a Realtor and are you a Top Producer?

5 Social Proof

Do your clients love you? Get proof! Take the time to collect testimonials from your past clients in print or video format. Also, collect any news clips that back up your professionalism or credibility.

6 Personal Statistics

Your success record is worth sharing. Sellers want to know you’ve done this before and for similar homes. Consider creating a map that highlights your past sales activity. Do your staged homes sell 30 percent faster and closer to list price than market averages? Let your prospects know with a simple chart.

7 Service Levels

Differentiate yourself from other agents in the market by showing how your service levels will exceed seller expectations. Do you have an assistant or are you part of a team? What kind of communication can the seller expect, both in scheduling showings, and follow-up and feedback from the showing agent? How often will they receive market updates? (See the section below on Using Creative Delivery Systems.)

8 Marketing Plan

There’s a lot of competitive marketing in the real estate industry. How will you go above and beyond to capture the attention of home buyers? Your plan should include strengths offered through your MLS, website, advertising strategy, staging resources, special virtual tour/video marketing, photographers, local Broker tours, etc. Be creative.

9 Take a photo of the property

Make the extra effort to drive by and snap a photo of the property, then upload it to the cover of your RPR report . It will demonstrate your commitment to individual attention and give you an opportunity to check out the condition of the property. That insight will be helpful when you refine the value of the property using RPR.

The Phone Call

10 ask questions.

Every question you ask, big or small, demonstrates interest in the homeowner’s personal well being. And what’s more personal than selling the biggest investment of your lifetime? Find out what makes your client click.

• Why are they moving and when?
• Are they relying on the sale proceeds to fund a retirement?
• Does the house need too much work and they want something maintenance free?
• Are they downsizing in preparation for retirement?
• What did they love and “not love” about the house? The neighborhood?

No other CMA tool will do…

11 do your research.

Did you know that Realtors® have the power to analyze and manage a platform of unparalleled data to the extent that no other search mechanism offers? In fact, no other real estate data sharing website offers side-by-side, listing vs. public record comparisons like RPR. Here you’ll find current and historical property information, the home’s basic facts, photos, maps, mortgage records, tax info, the Refined Value Tool, comp analysis tool, and more.

12 Automated Values

No matter what, consumers are going online to look at the value of their homes. Yet, we know that not all of these sources are reliable. Use this as an opportunity to include the exclusive RPR Realtors Valuation Model® (RVM®) in your pricing discussions. Your clients will be impressed by its level of accuracy.

13 Create a CMA

Not all CMAs are cut from the same cloth. RPR’s CMA wizard walks you through five simple steps to generate a Comparative Market Analysis unlike any other offered in today’s real estate industry. You’ll confirm the home’s facts, search for and adjust the comps, land on your own list price by refining the property’s value, and then generate an RPR Seller’s Report. All in one place and with the highest level of accuracy afforded to today’s Realtor.

14  Refine Value

Every homeowner wants to know the return on investment for their home improvements. Here, savvy agents will tap into RPR’s Refine Value Tool . With up to 30 predefined home improvements to choose from, the tool accurately calculates the depreciated value of home improvements. The tool also enables users to refine a home’s value by confirming/adjusting basic facts about the property, as well as other factors such as an assessment of local market conditions, the interior and exterior of the home’s condition, lot size, view, privacy, and more.

15 Market Stats

Our mindsets move far beyond our own particular home. Both buyers and sellers want to know everything about the neighborhood, local economy, quality of life, and economy. All of that and more are a few quick clicks away at RPR.

No other CMA tool will do …

16 rpr reports.

Don’t let your lead get away without sending the seller something before your actual listing presentation. Use what you’ve garnered from RPR to create and send RPR’s Market Activity and/or Property Report. Be sure to let the sellers know that you have the power to refine the value of their home (using RPR) once you’ve had a chance to tour the property and see their upgrades first hand.

17 Use Creative Delivery Systems

Oftentimes, the opportunity to meet prospects or clients face to face is hampered by distance, personal schedules, or even preference. Yet, you know that nothing conveys professionalism and expertise more than personal interaction. There must be a way to virtually, if not literally, meet your clients “where they are. ”

BombBomb , a video marketing platform, helps REALTORS® prove their “client first” commitment by offering intuitive, low-cost digital communications solutions. With BombBomb, you can create a personalized video message and email it to clients within minutes. And because the app is integrated with RPR, REALTORS® can seamlessly include an RPR report. Then by way of real-time alerts, see when your client has interacted with the email. These live notifications are key in determining the best time to follow up.

18  Create Your RPR Seller’s Report

Pull your analysis all together into a customized RPR Seller’s Report , complete with an updated photo of the property, as well as your photo and contact information. Inside, the Seller’s Report highlights details of the subject property, your comp analysis with side-by-side property comparisons, local market trends, a pricing strategy, and a worksheet for estimated seller proceeds. RPR’s Seller’s Report can also be displayed and/or emailed from your laptop, phone, or tablet.

19  Identify the Seller’s Motivation

While with the homeowners, be sure to listen closely to what the sellers are saying. Selling a home is a deeply emotional experience for most and they want a Realtor who understands how personal it is. Revisit some of the questions you asked earlier. Why are they moving and what is their timeline? Are they using the proceeds to fund a retirement plan? Are children involved? What improvements are needed to sell the home?

20 The RPR App

Showing is always better than telling, so here’s where your impressive tech skills come into play. Respond instantly to your seller’s questions with RPR Mobile™ on your handheld device . Show the prospect how their home compares to those on the market. Click on the magnifying glass to display a map of the nearby area. Then, select any home’s icon to go to the property’s full details, including price, history, photos, and more.

21  Follow up With a Thank you Note

The five minutes it takes to write a personal thank you card to prospects is worth it’s weight in gold (or actual listings). Very few of our contemporaries take this route in our digital world. So set yourself apart. In fact, send flowers.

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28 comments.

Great ideas here! I love that you can produce a report in seconds. Keep up the great work RPR!

Great info. Would love to see this all put together so I could customize for my market or listing appointment. A template.

Me as well. I love the RPR product.

Great information.Would love to see if we can customize these for listing appointments

I knew RPR will seal the deal for me. Kudo to RPR.

When I first became a REALTOR five years ago, a veteran agent showed me how she completed a CMA for an upcoming listing appointment. SIX HOURS later, and we still weren’t done! I thought to myself, “I’m just going to stick to BUYERS”! Fast forward, I now use RPR exclusively for creating in-depth reports for my potential Sellers AND for my Buyers preparing offers. I wouldn’t consider using any other program! Thank you for these great ideas, I’m going to start to implement them immediately.

I woukd like to sign up

I would love to see a template, also.

I would like to add just the type of home such as reverse 1 1/2 or ranch only as not to compare to 2 story homes

Do you have a tutorial showing each of these steps? I read it and understand in theory but I am a visula learner and once I SEE how it’s done I can modify it. I cannot visualize each of these steps. It seems logical but a bit overwhelming without any examples. A video tutorial step by step would be helpful. A template might work but it would not show the step by step of HOW it was done but it would be good also to see a finished product. It seems that RPR is a tool that a computer presentation w/ video capability is best. Is your CMA best on a phone on a computer screen? or is it printable. So many questions… I really need to see it in action.

[…] This post was published by Realtors Property Resource. It covers everything you need for a stellar listing presentation. It includes everything from what to include in the presentation to pro tips about how to give the presentation.21 Steps to a Stellar Listing Presentation […]

I appreciate the information given in this article about the marketing strategies a realtor should follow to improve his business. The internet is one of the most important sources of information and a realtor should follow different types of blogs related to real estate business to learn more effective marketing strategy. Besides, effective utilization of the internet could also give a realtor a competitive edge and helps to find more clients.

Sign me up please [email protected]

Hi Jorge, create your account here: https://www.narrpr.com

Great! If you don’t have your RPR account started, go here and click “Create Account” https://www.narrpr.com

Good information. can I customize these information

Very interested, is there live support?

Hi Alice, Yes, get help any time by calling (877) 977-7576.

Outstanding program. Great improvement.

I would like to take classes and learn more

[…] This incredible article by RPR has several suggestions for how to create a stellar listing […]

Great article!, I love all this, because I was able to gain information and also some tips. Thank you for posting this very informative article.

[…] Related reading: RPR – 21 Tips for a Stellar Listing Presentation  […]

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Realtors Property Resource ® delivers on-the-go access to an all-encompassing real estate platform, available exclusively to REALTORS ® , and offered at no additional cost. Easily accessed through desktop, iOS, and Android devices.

25 Real Estate Listing Presentation Ideas and Tips

A listing presentation is, at its heart, a sales pitch for your services. Having a refined and polished listing presentation is one of the most important tools in any real estate agent’s arsenal and can mean the difference between struggling and success.

Here are 25 ways to build or improve upon your listing presentation.

1. Introduce Yourself

As with any conversation, you should start by introducing yourself. Discuss your credentials, past successes, and real estate track record. Focus on professional information, but infuse it with your personality. If you are a brand new agent, explain your past work experience in terms of how it has bolstered your real estate skills. You are selling yourself as an expert, so now is not the time to be modest.

Pro Tip: Make sure any printed materials have the most updated version of your professional bio , including your years in the business, any awards you have won, and your current certifications.

2. Leverage the Power of Your Brand

The for-sale sign in the yard is an emotionally powerful image for any seller and they will want to know that the logo on that sign will bring them success. Whether you are with a brokerage or working on your own, you want to show your company has a demonstrated history of success, consumer brand awareness, and an arsenal of tools at your disposal.

Pro Tip: If you are licensed under a brokerage, they should have a presentation you can draw from that will explain their benefits. If you are independently licensed, you will need to build your own. Focus on your history, statistics that show your success, and examples of your brand marketing style.

3.Walk Through the Selling Process

Present a quick, easily digestible timeline of what to expect once they begin the selling process. This can also function as a framework for the remainder of your listing presentation. Talk through each step from choosing a REALTOR to the contract phase and explain how you will assist them.

Pro Tip: An infographic or numbered list is a great way to outline the selling process.

4. Explain Your Pricing Strategy

Getting the sales price correct is critical to a quick and successful sale. While you will need to gather more information to give them your recommended sales price later, walk them through your process of arriving at that number. Explain what factors do and do not affect the value of their home and how you will conduct the CMA. Acknowledge that it may be tempting to list with above market value to potentially get more for their home, explain the benefits of starting with a fair market value in terms of shortening time on the market and increasing interest.

Pro Tip: Be prepared to answer questions about what improvements do and do not raise the sales price, what your ballpark estimate is for their home, and similar questions. Arm yourself with a report of recent sales in their neighborhood.

5. Walk Through Your Pre-listing Steps

Set yourself apart from other real estate agents by explaining what you do to set a listing up for success before it is even officially on the market. Discuss the preliminary listing agreement, walkthrough and CMA, explain how you will prepare the listing with photography, staging, etc, and what “coming soon marketing” will be done to generate initial interest.

Pro Tip: This is a great time to show examples of “coming soon” marketing, property tour photography of your sold listings, or before and after staging photos.

6. Explain Your Marketing Strategy

Every potential seller will want to know what you will do to sell their home. When explaining your marketing strategy, it’s important to be detailed and specific. Present all the marketing you do in a time table or menu list format for maximum visual impact.

Tell them about the marketing you do for all listings, such as listing syndication to major sites and social media exposure, as well as any specialized marketing you plan to do for their listing. You will potentially be up against other real estate agents, so explain what you do that is exceptional.

Pro Tip: Once again, examples are key here. Bring statistics to showcase the effectiveness of your social media outreach, show property tour videos, and bring print marketing pieces they can touch.

7. Talk About What Will Happen When the Listing Goes Live

Now that you have gone over your pre-listing strategy, explain what listing with you will look like by detailing the timeline once the listing is officially on the market. Discuss online exposure, open houses, and showings, taking time to answer any questions they may have.

Pro Tip: This is a great time to highlight your level of service by outlining how often you will be in contact with them to give them updates and feedback regarding their listing. Make sure they know you will be at their disposal if they have any questions or concerns while their home is on the market.

8. Give an Overview of the Contract to Close

The final important timeline to go over is the contract to close. Break each step down in an easily digestible numbered list and explain how you will be facilitating or guiding each step. This will establish that you plan to be there for them through every step of the process and will help them to understand the full timeline for selling a home.

Pro Tip: As with the selling process overview, an infographic or timeline graphic works well as a visual aid.

9. Make it Personal

Having a rehearsed and polished listing presentation is an important tool for any real estate agent to master, but you should also be able to tailor your presentation for each potential client. Any details you know, such as their timeline, financial needs, emotional level about selling, and their motivation for moving should be taken into account and addressed during your presentation.

Pro Tip: During your phone call to confirm the listing appointment, ask a few brief questions about their needs and motivation and take notes.

10. Ask them Questions

While this is technically a sales presentation, it’s important to make your potential clients feel like they are part of a conversation, rather than being talked at. If you were unable to speak with them about their motivations beforehand, start the presentation by asking them why they want to move. Periodically pose clarifying questions and check in to see if they have any questions or concerns about anything you’ve gone over to keep them engaged.

Pro Tip: Prepare a mental list of questions to ask potential sellers and draw from that for each presentation.

11. Demonstrate Your Abilities

It is important to back up any claims you make with proof. If you say that you can sell their home fast and for top dollar, demonstrate that with statistics on listings you’ve recently sold, breaking out days on market and listing versus sold price. Show a list of homes you’ve listed and sold in their neighborhood if you are claiming to be a neighborhood expert. If professional photography or complimentary home staging are part of your package, provide examples of those.

Pro Tip: While visuals are important, you should be able to recite details and statistics with confidence.

12. Discuss the Current Local Market

Showcase your local knowledge by going over current market statistics. Is it a buyer or seller market? What is the current inventory of homes for sale?

Share market details specific to their neighborhood as well. Are there any obstacles, such a large number of foreclosures or rentals that could affect their market value? Are they up against new construction? If so, explain how you plan to overcome these obstacles.

Pro Tip: Bring an analysis of homes sold in the last year in their neighborhood. Walk them through days on market and listing vs sold price. Highlight any recently sold properties that are similar to theirs for comparison.

13. Talk About What Sets You Apart

There is a strong possibility that you will not be the only real estate agent they speak to, so it’s important to distinguish yourself from the rest of the pack early in your presentation and continuously drive that message home throughout your time with them.

Is client satisfaction your passion? Are you a tenacious negotiator? Is your marketing the best in the business? Define your unique value proposition and back it up with each step of your presentation.

Pro Tip: Take time to craft your unique value proposition and make it part of all your branding as an agent.

14. Practice on Real People

It can be tempting to hammer through memorizing your listing presentation alone, and this can be useful in the beginning. But, once you feel you’ve got your presentation down pat, try it out on others to get feedback and learn how to be flexible.

A trusted colleague can offer advice on how to make it more effective and friends or family who are not in the business can alert you to any industry jargon you are using that you might need to better explain. Presenting to an audience will also help you build confidence.

Pro Tip: Instruct your test audience to interrupt you, ask questions, and be demanding. Learning how to respond to those issues in practice will help you stay unruffled and on track if it happens in real life.

15. Be Confident in Your Knowledge

You are a licensed industry expert and it is important to exude that confidence when giving a listing presentation. Real estate is a “fortune favors the bold” industry. Arm yourself with in-depth knowledge about the market and the latest in real estate tools and marketing. The more information you have the less likely you will be derailed by a question you don’t know the answer to.

Pro Tip: If you need to bolster your confidence, Forbes recommends affirmations, coaching, constant learning, and “remembering your why” as great confidence builders for real estate agents.

16. Don’t Neglect an Emotional Appeal

Your listing presentation will be full of data, steps, and facts and can come off as a cold sale if you are not careful. Make sure to inject some emotional appeal, to give it warmth, and ensure they will remember you after you walk out their door. If you leave them with the feeling that you are on their side and understand their needs and motivations, they will be more likely to choose you. As Maya Angelou said, “I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”

Pro Tip: Be sure to take the temperature of the room as you present and modify your presentation or change tactics based on the mood.

17. Eye Contact and Conversation are Key

If you spend the whole presentation glued to your notes and your slides, your prospective clients will zone out and become disengaged. Make sure to maintain a conversational level of eye contact and to engage them in conversation.

Be professional but don’t be afraid to inject a little brevity to lighten the mood. Make them feel at ease and show yourself to be approachable and personable.

Pro Tip: If they ask a question, stop what you are doing and give them your full attention. Be sure to answer completely before returning to your prepared presentation.

18. Leverage the Power of Reviews

If you have glowing client reviews, a listing presentation is a great place to utilize them. A study by Search Engine Land found that 88% of consumers trust online reviews as much as personal recommendations. Whether you have video testimonials or written reviews, take a moment to show them to your prospective client to highlight your track record of client satisfaction.

Pro Tip: Include any written reviews you wish to highlight in the leave-behind materials for your prospective client to refer back to. Provide a link to any video reviews so they can be watched again.

19. Dress for Success

We’ve all heard the adage “dress for the job you want” and this is no exception. It is important to dress professionally. Business attire will tell your prospective clients that you are there to conduct business and should be taken seriously. You only get one chance to make a first impression, so make sure your look inspires confidence.

Pro Tip: Inject your personality into your outfit, but try to avoid distracting elements or accessories that might pull focus away from your presentation.

20. Posture and Body Language are Important

More than 50% of your communication is body language. Your posture, the positioning of your arms and shoulders, and your overall expression will convey as much as or more than the words you are saying. Stand or sit tall with shoulders back and chin up to convey confidence. Keep your expression open and friendly. Use hand gestures to drive home points you want to make. Make sure that your body is conveying the same message as your words.

You should also tune in to the body language of your prospective clients. What are they telling you? If they are leaning back and disengaged, stop talking at them and draw them in with a question. If their arms are crossed, they may be feeling distrustful or defensive.

Pro Tip: Practice your listing presentation in front of a mirror or record yourself to check your body language and make sure you aren’t sending mixed messages.

21. Prep Yourself for Objections

Objections are a natural part of any sales presentation. No matter how aggressively they are presented, don’t let them fluster you. Remain calm and confident and answer each objection with a positive expression.

If they want you to reduce your commission, explain why you deserve to be paid fairly by reiterating all the work you will be doing to sell their home. If they think their home is worth more than your initial estimate, ask follow up questions to identify if this is a need-based (I need x amount of money from this sale) or an emotion-based (I love this house and I think it’s worth more) objection and answer accordingly.

Pro Tip: Keep a running list of objections you have received during listing presentations or ask other REALTORS what objections they have had to field. Roleplay with a friend or colleague to practice answering them.

22. Stand Your Ground

A prospective client is out to make the best deal possible and the most money, and that is understandable. However, this can lead to some individuals wanting to haggle. They may have unrealistic expectations of your time commitments, want you to pay all costs out of pocket or expect you to drastically reduce your commission.

Agreeing to every demand will not do you any favors in the long run. You might win the listing, but you could find yourself unable to fulfill a commitment to them, which will lead to client dissatisfaction and possibly being fired.

It is far better to stand your ground and be pleasant but firm in your reasoning. You are the industry expert and have reasons why you do the things you do and should be properly compensated for your work.

Pro Tip: Once again, practice makes perfect. Roleplay this scenario to get used to saying no and backing it up with reasons.

23. Always Give Your Close

Even if you feel the listing presentation isn’t going well, always offer your close. Do not abruptly end your presentation, see the pitch through to fruition. You could be misreading signals with an introvert or the prospective client could be testing you to see how you handle their questions and objections.

By remaining positive and finishing strong, you could still win the listing. Never miss that opportunity. Treat every presentation as if it were a success and finish strong. At the very minimum, it will be one more chance to polish your listing presentation.

Pro Tip: Include action items in your closing pitch. Ex: When would you like to schedule the walkthrough and full CMA?

24. Take Notes After Each Presentation

Good or bad, every listing opportunity will teach you something. After each presentation, take a moment to decompress and take notes on the experience and what you learned.

Jot down any new questions or objections you fielded. How did you answer them? How were they received? Was there a part of your presentation you stumbled over? Use this information to further practice and hone your overall performance.

Pro Tip: Refer back to your notes before each new listing presentation so that those lessons will be fresh in your mind.

25. Send a Thank You Note

Whether you won the listing, are still waiting on a final decision, or were not selected, handwrite a sincere note to thank them for the opportunity to present to them. They will remember that you did, and it will leave them with a positive feeling about you. A simple card could lead to opportunities in the future.

Pro Tip: Keep a stack of thank you notes in your car and write one as soon as you leave the listing presentation. Drop it in the mail the same day.

Crafting your own listing presentation can be intimidating, but by honing your content, refining your presentation skills, and practicing for interruptions and objections, you can become a pro at winning listings.

If you are looking for a brokerage that will nurture and support you, we would love the opportunity to speak with you . For great inspiration and ideas, be sure to check out our blog on 30+ Real Estate Podcasts for Agents .

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15 Advanced Real Estate Listing Presentation Insights for Agents

Creating stellar real estate listing presentations is how most seller’s agents convert more leads and, in turn, build their business.

The best real estate listing presentations offer:

• Data regarding the local market and comparable sales
• Insights into how you plan to market a prospect’s home
• Social proof that proves you’re a top-notch seller’s agent.

And that’s just to start with. There are several other elements you need to make your pitch truly effective.

Use the 15 sales tips below to boost your lead-to-client conversion numbers and convince leads you’re the premier agent for the job. Plus as a bonus we provide answers to listing presentation questions.

Focus on your lead’s situation and needs first.

After adding in the core info associated with your business, turn your attention to your seller lead.

You need to know all about their situation, including their selling timeline, in order to create a real estate listing presentation that truly resonates. In our Marketing Genius podcast episode “The Road To $20 Million,” Seattle agent Melissa Boucher says that these insights can even come down to how the seller is feeling; are they sad to see the property go? Are they making a tough decision?

Before your in-person pitch, research their residence:

• Square footage
• Room totals
• Total acreage

And discover its history:

• When it was built
• How many times it’s changed owners
• Renovations and updates that have occurred

Then, consider all the notes you have on your seller’s preferences and needs.

For instance, a lead could note they’re only willing to sell the home as-is and not make any repairs a potential buyer may request.

In this situation, you can make a note in your listing presentation that you will incorporate this information into your real estate marketing plan for the home.

Analyze all info leads provide you before your pitch.

If you’re like most modern agents, you capture real estate leads in a variety of ways, both online and offline. Not all leads are created equal, but there’s an easy way to spot a good one.

The key trait that signifies a high-quality lead is how much info they provide you.

Those who solely offer first, last name and email address can be good leads, but it’s the prospects who offer more details regarding their unique housing situations who are a cut above the rest.

Most often, home seller leads will share extra information when they are submitting a lead capture form on your site (e.g. through a home valuation page or custom lead capture page ).

For example, some leads may detail when they intend to list their home, their preferred price point, and an overview of what their home’s star attributes.

All of this info needs to end up in the lead profile section of your contacts database so you can comb over it whenever you need — like, for instance, right before pitching them in person.

Incorporate data from the local housing market.

Whether it’s from your area’s REALTORS® Association, local government, or a housing-related organization nearby, you should include important figures in your listing presentation. This can include home sales, price, and value figures for your market – basically, any information that a seller could use to make more informed decisions.

For example, knowing the sales totals for homes in the same development or neighborhood as a seller lead’s property can help them settle on an initial list price.

You can never get too granular with data for your deck. Just remember not to bore your prospects to death with math.

Share data that directly applies to their home selling situation so they understand what to expect prior to listing.

Detail comparable home sales from the past year.

Part of your local housing market data research should focus on comparable home sales from the past.

Find a half-dozen or so homes that sold in your potential client’s town (or region, if it’s a small town with few sales). Try your best to find comparable sales that occurred in the past year, because housing market conditions change often.

Make sure these properties are as similar to your lead’s listing as possible to provide a solid comparison.

Characteristics to take into account include:

• Size (total number of rooms and square footage),
• Notable features (in-ground pool, gazebo, high ceilings)
• Price point (both initial asking and eventual final sales price)

Lastly, tell your seller a story. How long did it take for them to sell? Did they receive above or below asking price?

Add quotes from satisfied clients to your deck.

Customer satisfaction should be the focal point of any real estate listing presentation deck.

Social proof helps agents generate leads , for sure. But it’s also a premier lead nurturing tool.

If you already took photos and footage of your past customers right after closing so you could share their praise on your website, you can simply repurpose that content for your listing presentation.

Select the best quotes from your most satisfied clientele, and sellers who share the most similarities with the lead you’re pitching.

Once a seller sees that you’ve successfully represented someone just like them, they’ll feel much more at ease in agreeing to let you represent their listing.

Paint a picture regarding your marketing approach.

The primary focus for your real estate listing presentation needs to be how you’ll market a lead’s home.

Sure, you want to prove you’re a stellar agent who has a history of closing amazing deals for clients.

But that sales-oriented angle needs to be secondary to making your potential client feel special. Fortunately, you can achieve this by presenting a marketing strategy that is unique to their property.

You no doubt have a real estate listing marketing playbook . However, that doesn’t mean you can’t or shouldn’t modify that approach slightly for each new client you earn.

Every home seller wants to feel as if you’ll do anything and everything to get them a fantastic deal that puts lots of money in their pockets.

So, use the first half of your listing presentation to tell them how you plan to deliver on that promise.

Figure out how you’ll relay your value proposition.

According to the National Association of REALTORS®, most sellers hire real estate agents referred to them (two-thirds, to be precise).

While you could get good word-of-mouth to entice seller leads to select your firm, you still need to show why their friends, family, and coworkers chose to work with you in the first place.

Some of the best ways you can differentiate yourself from the competition are to:

• Build a strong web presence, starting with a responsive website
• Be detailed regarding your marketing process, from start to finish
• Share photos and videos of your most satisfied clients with leads

A real estate listing presentation is a great opportunity to communicate what makes your business unique and distinct from other agencies.

Are you particularly good at negotiation? Communication? Staying organized? Knowing a neighborhood inside and out? Providing white glove service?

Whatever your specialty is, make sure it shines through in your deck.

Prepare for some objections and lots of questions.

It’s inevitable: Your seller leads are going to have a fair number of questions during your real estate listing presentations .

It’s only natural: They’re still getting to know you and can’t leave any stone unturned when vetting your business.

The good news? Every question is a chance for you to prove your expertise and build trust. You just need to have great answers prepared ahead of time.

Some of the most common seller lead questions pertain to:

• How you view your agency in comparison with others
• Your qualifications, certifications, and designations
• Providing proof you’re trustworthy and easy to work with
• Sharing specific details about your past transactions

Of course, there are also going to be questions you can’t anticipate.

While you want to be as forthcoming and honest as possible, don’t feel obligated to provide in-depth answers on the spot if you’re not sure.

If you think you’d be better served writing a comprehensive email to leads post-presentation to answer their questions, let them know you’ll get back to them with a reply later that day.

Practice your sales pitch over and over again.

We’re not going to tell you “practice makes perfect” (although, I suppose we just kind of did).

But it really is best to nail down every aspect of your listing presentation speech so it’s well-timed, compelling, and inspiring.

Here’s a great checklist California-based REALTOR Kathy Smiley posted on ActiveRain that can help you practice your pitch.

This list covers all of the essential listing presentation tasks you need to carry out in order to get your points across in a timely and efficient manner.

If you feel more comfortable “winging it” than preparing for hours beforehand, just be sure you have at least a handful of talking points memorized so you don’t forget to mention important items to your prospects.

Dress like you’ve already made the sale.

As a general rule, dressing for real estate success means wearing something that makes you feel comfortable, confident, and professional.

But there are some guidelines to keep in mind:

• Business casual will never go out of style, meaning suits and pantsuits are always going to help you put your best foot forward during listing presentations and other on-the-job situations.
• Your style will likely be influenced by your particular market. Agents in cold- and hot-weather markets, for instance, will certainly want to dress accordingly based on their area climates.
• You can also take style cues from the home seller you’re doing business with. Melissa Boucher’s advice? “You can’t come in dressed to the nines if you know that person’s understated. Know your audience, know yourself, and find that happy medium.”

When selecting an outfit for your real estate listing presentation, just be sure that the answer to “Will my lead consider me a serious, dedicated, and successful real estate agent ?” is yes.

Allow time for questions during your presentation.

Everyone has one of those friends who loves to dominate the conversation. But you can’t afford to be that person during your listing presentation.

Real estate, after all, is a people business. This means you have to be a first-rate listener to comprehend your prospective client’s wants and needs. From there, you can develop a plan of action to win them over.

This is just one of several listing presentation mistakes you could make. Be sure to comb over our list of other errors to avoid as well.

Have good posture and body language throughout.

As real estate trainer Dirk Zeller notes in a piece for Chicago Agent Magazine, confident body language is an essential piece of your listing presentations .

• “Where have you experienced victories? Tap into those past experiences as you pump up your confidence in preparation for prospect presentations. If you lack confidence, determine what you need to do to increase the level of belief in yourself and your ability to achieve success.”

You’re not always going to feel confident and assertive and on top of the world. No one does.

But if you recall how you’ve converted leads into clients in the past and what you felt during those sales pitches, you can use that memory to keep winning over new business.

Think about the ways you can physically communicate self-assurance, poise, and certainty (e.g. use of hand movement, or maintaining eye contact with the seller), and use that body language to your advantage.

It’s also helpful to think about what poor body language can do to your pitch (hint: derail it entirely).

Finish your pitch, even if you think it’s not working.

You may be able to tell from a prospect’s body language or verbal cues that they aren’t responding to your presentation the way you’d hoped.

Regardless, conclude your presentation as if you were pitching a “hot” lead you can tell is going to sign on with you.

You never know: Someone who seemingly isn’t intrigued by what you’re throwing out there may actually just be quiet and unresponsive in general and actually interested.

Don’t be a “yes” agent just to win new business.

Every business has a “yes” person. They want to work their way up the ladder and/or close more deals by being as agreeable as possible.

This tact may work for some professionals in some organizations … but chances are, this is not going to lead to a converted seller client.

Just because you really want someone’s business doesn’t mean it’s worth nodding in approval to every request they make or mandate they lay out.

Doing so could lead to some (or many) unfulfilled promises during the sales process and, in turn, cause your clients to question your methods or even fire you.

Be open and upfront with your clients regarding what they can expect from you throughout the entire home selling process.

[Bonus] How to Ace Real Estate Listing Presentation Questions

Prepare thoroughly for your real estate listing presentations and you’ll set yourself up for success.

No matter how much you script the conversation for your listing presentations, though, they won’t always go exactly to plan. Sellers will have questions for you regarding everything from your experience as a real estate agent to what sets you apart from the competition.

The following questions are the most common ones to expect during and after your sales pitch, along with the optimal answer for each. Check them out so you’ll be ready to ace your listing presentations and win customers.

Q) “What are your credentials? What makes you the right person to sell my home?”

Off the bat, sellers will want to know if your qualifications meet their standards for representation. So, present all certifications and designations you have as a real estate agent. Realtors who’ve earned accreditations through the National Association of REALTORS ® should make that known. Sellers may not be familiar with each official title, but your position establishes you as dedicated and knowledgeable.

Regarding your sales history, reveal how many homes you’ve sold in previous months and years, the average sales price of each property type, and other statistical data that sellers will find impressive. Though past sales aren’t always necessarily indicative of future sales, a thorough explanation of your sales history and big “wins” as an agent can help your standing with leads.

Additionally, let sellers know during your listing presentation if you work part-time or full-time as a real estate agent. Being a full-time agent often carries more weight with prospective clients, as you show complete dedication to the job and don’t have any other responsibilities that can take away from helping sellers market their properties.

If you work part-time, spin the positives of your situation. For instance, share tidbits about your work ethic. Even get former employers to provide testimonials regarding your work to show prospective clients you’re serious about meeting your commitments.

Moreover, if real estate isn’t the only job you have, then explain that even though you’re only working part-time, you can still focus all of your attention on client needs. In either case, explain how you stay in touch with clients and your standards for timely responses to communications.

Q) “How are you better than other local agents? What makes you different?”

First off, don’t use the word “better” during real estate listing presentations. In fact, don’t compare yourself to other agents at all. Saying you’re a step above the competition can come off as arrogant. While you should be confident in your own work as an agent, it’s not worth positioning yourself as above other real estate pros by disparaging them to prop yourself up.

The best way to highlight your abilities as an agent is simply explaining why you’re passionate about real estate. Listing presentations that show your enthusiasm for the day-to-day work that comes along with being an agent instill faith in sellers. Share some background info on how you got started in the industry, how you delight your clients , and items on your track record that reflect your go-getter attitude.

Some characteristics of your work and personality to share with leads should include your:

• Ability to build relationships and relate to others: Knowing you can make good impressions on buyers will impress sellers, so be as amiable and engaging during your listing presentation as possible to show your personality.
• Savviness with the latest real estate technology: It’s the 21st century. Knowing what apps, tools, gadgets, and tech resources to use in your real estate marketing gives you a leg up on agents stuck in the 20th century.
• Enjoyment in helping people sell and find homes: You got into real estate to help people, right? Then share the satisfaction you get in helping buyers and sellers close deals and achieve their goals.

Q) “What experience do you have with my local market? Have you sold homes here before?”

When mentioning past clientele, segue into your history of selling in your local real estate market. The more established you are as an agent in your community, the more trust you earn from leads. Outline specific, memorable deals you closed — perhaps a home that’s similar in style, age, or price as the residence of those you’re pitching to.

Then, demonstrate the knowledge you have about the local market, like its history, the quality of its school system and economy, and any favorite spots you have nearby (restaurants, retail, movie theaters, parks, etc.). This shows you are an expert about the area and, in turn, know how to pitch local properties to buyers.

The best listing presentation is the one where you show you know the most about a specific real estate market, so no fact or note is too small to share with leads. A great way to ensure you convey your knowledge about the market is to create listing presentations using graphic creation tools . With these resources, you can visually represent local market data, like average closing prices of homes for sale, to persuade sellers about your abilities.

Q) “What do you think of my home? How would you change it to help sell it better?”

This question requires arguably the most spontaneous answer, given that up until your listing presentation, you likely haven’t had the chance to examine the property thoroughly. So, use this as an opportunity to get the grand tour of their residence and property. Take note of specific features you want to highlight and how the seller can make their home more desirable to buyers.

There’s a flipside to that coin, though: Be careful not to insult sellers when pointing out areas of their home that need cleaning, adjusting, or improving. Providing constructive criticism is one thing — telling sellers they need to change most things in their home to help it sell better can lead to a quick exit from your listing presentation.

You won’t be able to provide all of your detailed thoughts on sellers’ homes on the spot, so let them know you’d love to give them a more thorough analysis via email after the presentation is over. This allows you to nurture the lead after pitching them and stay top-of-mind with them during their agent selection process.

Q) “What do you think is an ideal list price for my home? I think it’s $_____.”

Before jumping in with your recommendation, let sellers know what comparable homes in their area have sold for in the past year, along with where the local real estate market is headed in terms of demand and supply. Sellers aren’t always cognizant of the factors that go into crafting the right list price, so explaining these to your leads can help them better understand your suggested price.

Some sellers have unrealistic prices in mind and they’re unwilling to budge. This could be a sign the leads aren’t worth representing, so watch out for any red-flag statements, like “I’m not willing to go under $_____” or “My home is definitely worth $_____.” Conversely, those who are willing to adjust their price if needed and negotiate with buyers will be more rewarding as customers. Representing flexible sellers instead of inflexible ones means a better chance of a quick and fair commission (as well as fewer headaches).

Q) “What sales and marketing strategies do you employ for clients’ homes?”

Now it’s time to really get down to business and put your agent hat on. Getting into the nitty-gritty of your business methods — like where you promote listings and how you attract potential buyers — is what really displays your prowess as an agent. Specifically, explain the core real estate marketing and sales tactics you use, including how you:

• Conduct showings and open houses: We don’t just mean when you schedule showings and open houses, but how you work with walk-ins and buyer leads. Share how you sell specific features of a home (the lifestyle, the comfort, the utility, etc.) to show you’re an adept salesperson.
• Market clients’ homes for sale online:  Divulge how you make clients’ listings appear attractive online, like taking aesthetically appealing photos, creating cutting-edge tour videos, and developing rich, detailed copy about listings .
• Leverage connections for buyer leads: Regarding offline marketing strategies, also relay how you use other agents, friends, family members, previous clients, and other connections to seek out potential buyers.

All of this information should be shared in a timeline format to give sellers a sense of how the process will go — from the moment you sign your agreement to closing.

Q) “How do you communicate with clients regarding offers, showings, and other key info?”

Constant communication with sellers (without annoying or overwhelming them) is essential — as is explaining to seller leads how you will keep them in the loop during the sales process. During a listing presentation, real estate agents can sometimes gloss over this important aspect, so be sure to detail a clear-cut communication plan with prospective clients. Ask how they prefer to be contacted to discuss sales progress and how to relay bids on their property.

Some sellers will be very particular about what times work for them. Given that last-minute showing requests tend to pop up, also ask sellers when it would be okay to enter to give tours. Remember their personal space is important, so be respectful, but be sure you’ll have the access you need.

Q) “What’s your workload like? Would I be your only client or are you working with other clients?”

Having said that, many people are understanding of a real estate agent’s need to take on multiple sellers. In fact, many probably prefer to see their agent busy, since it’s indicative of a quality business. So, the more clients you take on, the better it can look in the eyes of prospects.

Q) “What are the typical terms of your listing agreements with other clients?”

If you start talking contracts, then you’re doing well in your listing presentation. However, you can ruin the mood quickly by providing a laundry list of contract terms you request of sellers. Instead, tell sellers you simply want to make them comfortable with any listing agreement they sign with you. Explain to them the core items generally included in statements, like duties you’ll perform as their agent, and ask them for their thoughts on terms they’d like to include.

From there, create an agreement based on both your preferences and those of sellers, send it to them after the listing presentation, and let them know you’ll be waiting to hear from them regarding a final answer (hopefully with good news).

Q) “If I hire you to sell my home, will you represent just my interests or the buyer’s too?”

Dual agency is something countless home sellers are fuzzy on, but many are wising up to the practice. If you can and do practice dual agency, be 110% upfront with your leads about it. Gauge their comfort level with knowing you may end up representing both them and buyer to see if they’re okay with it. As pointed out by recent Redfin research, sellers tend to lose financially in dual agency deals , so tread carefully. The last thing you want to do is favor one party at the expense of the other.

Of course, if you solely represent the sellers, you’ve got nothing to explain — except that you’re devoted to helping them sell their home for the best price and fast. You could even point out why this may be more favorable than representation by those who act as dual agents, given you have only their interests at heart.

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Everything You Need for a Killer Pre-Listing Presentation [Complete Guide with Examples]

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A persuasive pre-listing presentation can be a killer part of your marketing arsenal. A great one can help you stand out amongst your competitors and will greatly reduce the time you spend answering questions during your in-person listing presentation. A poor pre-listing presentation, on the other hand, can harm your chances of securing a listing and make the listing appointment more arduous than it needs to be.

If you don’t have a listing presentation, or if you cringe every time you pass it out, this post is for you. We’re going to go deep into what a pre-listing presentation is, what it should look like, and what you should include—with a long list of success tips and examples.

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What is a Pre-Listing Presentation?

Pre-listing presentation vs listing presentation.

Many people confuse a pre-listing presentation and an actual listing presentation. So first, let’s separate the two. A pre-listing presentation is something you deliver BEFORE the actual listing appointment. This is not an in-person presentation—your listing presentation is your actual in-face presentation/interview.

The Setup Before the Big Show

A pre-listing presentation is a great way to get a potential client acquainted with you and your team, your marketing, and even your market. You want your face-to-face time to be as effective as possible. The pre-listing presentation helps reduce a lot of the explanation time and leaves more time open for questions, interview time, and the house tour.

Does Not Replace You or Your Listing Presentation

As is often the case, you will be the main reason someone chooses to hire you and your team. The pre-listing presentation is not meant to replace your sales pitch or your charm (though it can certainly help). You will likely still need to do some in-person selling at your actual listing presentation appointment.

It’s Not About You

The biggest problem we see with many pre-listing presentations is how self-absorbed they are. The typical pre-listing presentation is all about the agent—the awards they’ve won, the houses they’ve sold, etc.

Remember, the client only cares about themselves. They want to know what you can do for them. So, while you should absolutely build your credibility with your stats/awards, that should be secondary, or even tertiary, to what you’re going to do to help them get their home sold.

Pre-Listing Presentation Design Rules

Now that we know what a pre-listing presentation is, let’s talk about the general principles for putting one together. Then we’ll get into the meat of a pre-listing presentation’s content.

Rule #1—Keep It Concise!

The best way to bore someone quickly is to drone on and on and on about, well, anything. Keep your copy concise and to the point. Don’t waste the seller’s time.

Rule #2—Break Up Your Content

A wall of text is a surefire way to get your presentation overlooked. In addition to keeping things concise (rule #1), you need to break up your content into easily digestible bites. Use lots of headings, subheadings, bullet and number lists, and assets.

Rule #3—Use Plenty of Assets

Speaking of assets, the adage “a picture is worth a thousand words” is very applicable to a pre-listing presentation. Images help break up content (rule #2) and breathe additional life into your presentation. Even better than images? Illustrations! Illustrate as many points as you can. Illustrations help get important points across and are easier for most people to digest.

Rule #4—Keep It On-Brand and On-Message

Remember, the pre-listing presentation comes BEFORE your actual listing appointment. You want the seller’s impression of you to be an excellent one. Your pre-listing presentation should convey what working with you and your team will be like.

Think about your target audience when you’re putting your presentation together (as you should do with all marketing). If you’re a friendly and fun team, your pre-listing presentation should reflect that in both the copy’s tone and the template’s design.

Rule #5—Less is More

When we were looking through pre-listing presentations in preparation for this article, we all noticed that the presentations we were most drawn to as a team were the ones that took a less-is-more approach. Let your design give the content room to breathe, even if it makes your pre-listing presentation a few pages longer.

What Should Your Pre-Listing Presentation Include?

Brace yourself, Effie—this section is very detailed! We’ve broken up what should be included in your pre-listing presentation into sections, topics, examples, and resources. This will help you arrange your own pre-listing presentation in a way that’s easy for sellers to understand. Ready? Let’s get it!

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Section #1—Introduction

Your introduction should be a brief hello from you and your team. Don’t go deep here. Save that for later. For now, you’re just welcoming the seller and thanking them for reading through your pre-listing presentation and potentially choosing your team to list their home.

Idea—Welcome Letter

Tips for Success

• Include your photo
• Include your signature
• Make it heartfelt and warm
• Include your “big why”—why are you in real estate anyway?

Special thanks to: Chris Morrison , Henry Billete , and Justin Oberholtzer .

Idea—Table of Contents

Any way that you can help the seller navigate your listing presentation, please do so.

• Break it up into sections and topics
• Use color-coded sections to further tie sections together

Special thanks to: Mary Pope-Handy ,  Ann Kieran , and Houlihan Lawrence .

Idea—Questions to Ask

The seller will obviously have a lot of questions both before and after reading this presentation. Remind them to write them all down and give them space to do so. This will help your listing presentation go smoother.

• Leave them enough space to write all their questions
• Remind them that the listing presentation is the perfect time to go over these questions
• Give them a few reminders throughout the pre-listing presentation to go back and write down their questions on this page

Section #2—Understand the Market

Before you talk about pricing and marketing strategies, you should prep the seller by helping them understand the market. Your local market has its own unique intricacies. Remember, real estate is local. This is a good place to show off your local know-how.

Idea—Local Market Statistics

• Cover the big 3 stats—sales price, inventory, days on market
• Use graphs to show market trends
• Explain the graphs so the seller knows what they’re looking at
• Update these numbers frequently! (at least every quarter)
• Explain a buyers’ vs. a sellers’ market

Special thanks to: The Hollinger Team .

Idea—Where Buyers Come From

Different markets and even different segments of markets have different ways of attracting buyers. Sign calls may be popular in your area, while Craigslist may not be. Or vice versa. Having this conversation now will help prep the seller for your marketing strategies laid out later in your pre-listing presentation.

• Use a graph to teach and explain
• Show differences in national vs. local numbers
• Give them stats showing where your last 20 buyers came from

Special thanks to: Kentwood Real Estate , Realty Partners , Robin Fink , Ranch & Recreational Group , Farrell Realty .

Section #3—Hire a Professional

There are many ways to sell a house. New startups crop up every day with a new way to sell your home without the use of a Realtor®. While that may work for some, the majority of homeowners need your expertise.

Idea—Why Use a Realtor®

It’s important to not only point out why using an agent is important, you’ll also want to emphasize why using a Realtor® is better than a regular agent.

• Talk about the Realtor® Code of Ethics, and even link to it in this presentation
• Show them how you save them time, money, frustration, and anger
• Remember, you are shielding them against buyers and other agents—that’s valuable!

Idea—Interview Your Realtor®

A seller may not know good questions to ask when she is interviewing Realtors®. This idea gives them a list of hard-hitting questions to ask during the listing presentation with the goal being your answers will be better than your competitors.

• Put in questions that matter to you and your market
• Be prepared to answer them!
• Touch on this section in your listing presentation and ask what other agents have said

Special thanks to: The Hollinger Team , Tristan & Associates , Mary Pope-Handy , and Katie DeBill .

Idea—Commission Explained

Oh, commissions. The oft-talked about subject. It’s important to have this conversation in your pre-listing presentation before it comes up in person. It may help remedy any objections once you’re speaking face-to-face. It’s also a good place to educate sellers about where commission goes and explain how you get paid.

• Be matter-of-fact in your explanations
• Educate the seller on all the things you pay for to market their home
• Emphasize that Realtors® often get their clients more money for their homes

Special thanks to: Ashley Garner and Ranch & Recreational Group .

Section #4—Price Your Home

Now that we’ve taken the time to explain the local market and we’ve educated the client on why they should hire a professional, it’s time to talk price. Pricing can be seen as very mysterious to many sellers and, with automated tools like Zillow around, it’s important to highlight the correct way to arrive at a proper price and what happens when you don’t.

Idea—How to Find Price

This is a great place to go into some detail about how price is determined. Even a simple example here could help provide much clarity to the seller

• Talk about how comparable sales are adjusted to arrive at a price
• Provide a side-by-side example of three properties with similar features. If this takes up too much space, link to an example on your website.
• Mention that real examples from their neighborhood will be shown in the in-person listing presentation

Special thanks to: Ben Beesley , Tom Savage , Daniel Walker , Bunch Real Estate Group , At Properties , and Kentwood Real Estate .

Idea—Pricing Factors/Non-Factors

We recommend being very bold here. Make sure the seller understands what does and does not matter when determining price.

• Emphasize the market dictates price—you’re just the messenger
• Again, visual elements make a huge difference here

Special thanks to: Henry Billette , Steve Shalongo , Robin Fink , and Karen Fallon .

Idea—Price/Time Comparison

Make sure the seller understands how time affects price.

• Remind them that the longer a home is on the market, the less interest there will be and buyers will start to assume something’s wrong with the home
• Include examples of past listings in your local area with price problems (don’t identify them outright)

Special thanks to: Bunch Real Estate Group , Karen Fallon , and Chris Morrison .

Section #5—Prepare Your Home

It’s a great idea to give sellers some tips to get their home market-ready. This is a great section to highlight how you go above and beyond most Realtors® with your access to home stagers and other contractors who can help prep the home.

While this section isn’t absolutely necessary for a pre-listing presentation—you could just as easily provide it later—it’s common practice to include it here. We will warn you that this should NOT be half of your pre-listing presentation. (Many we previewed were mostly made up of this section.)

Idea—Staging Tips

• DON’T give a huge list here—provide a concise list of items that can be done
• Mention your access to professional stagers who can help
• Talk about how staging shortens time on market and increases price
• Collaborate with or ask a professional stager for advice on this section

Special thanks to: Adam Powers , Farrell Realty , and Brandy Underberg.

Idea—Curb Appeal Tips

• Like the Staging Tips idea above, don’t give a huge list. Keep it concise.
• Provide before/after photos of homes with great curb appeal updates
• Create a Pinterest board with curb appeal ideas and link to it

Special thanks to: Ann Kieran and Kentwood Real Estate .

Idea—Cleaning List

• Create a simple checklist of items that are UNCOMMON—things people don’t think about
• Link to a Pinterest board or some videos with cleaning hacks for those harder tasks
• Include a checklist or handout as an appendix to this presentation or as a download on your website for sellers to follow

Idea—Info for Buyers

This is not about seller disclosures but is more about providing that extra information that most buyers will be curious about.

• Tell sellers not to pack things like appliance manuals
• Create a separate handout to be left at the listing with utility averages, paint colors, appliance warranties, and past contractors who have worked on the home
• Include a checklist or handout as an appendix to this presentation or as a download on your website that sellers can fill out

Section #6—Market Your Home

Up until now, we’ve provided a lot of education but haven’t been too strong on sales. This section is where you get to really show how you market listings. The biggest advice we have for this section is to provide concrete examples. Let’s dive right in.

Idea—Marketing Plan

Add your step-by-step marketing plan to your pre-listing presentation. Make it thorough and provide numerous examples. This pairs well with a marketing timeline (discussed below) so your seller can see when items will be executed.

• List important steps, not basic steps (think “send postcards to closest 100 homes” not “put keybox on property”)
• Point out the items that are “exclusive” to you and your team
• This is a good place to call out your questions page

Special thanks to: Ben Beesley , Karen Fallon , Katie DeBill , Novello Group , Robin Fink , and Ann Kieran .

Idea—Marketing Items

Showcase the pieces of marketing you and your team create and use to market a home. This is a great place to showcase the cohesion of your branding and marketing.

• Provide visual examples of your listing materials
• Include brief descriptions of how the materials will be used
• Customize the preview items for the seller
• Include a link to your website where a seller can go download a sample packet of materials

Special thanks to: Chris Morrison , Daniel Walker , Greg Barteluk , Hancock Group , Listing Power Tools , Steve Shalongo , Tom Savage , At Properties , and Kentwood Real Estate .

Idea—Marketing Timeline

Sellers want to know when things are going to happen. This timeline will help them understand at what point in the process you’ll be doing these marketing activities.

• Separate pre-market and on-market activities
• Highlight one-time vs ongoing activities
• Point out items that are “exclusive” to you and your team

Special thanks to: Ann Kieran .

Idea—Generating Awareness/Interest/Traffic

This idea focuses on the activities you and your team will perform to generate awareness about your new listing.

• Focus on things not represented in your Marketing Items section above. A good rule of thumb is if you can’t represent it with a photo example, put it here
• Highlight things like calls you make, industry events you attend, relationships you have, etc.
• Tie this in with the “Where Buyers Come From” idea from the “Understand the Market” section

Special thanks to: Daniel Walker .

Section #7—Timeline to Sell

We’ve previously mentioned that sellers like to know the timeline of selling a home so they know what to expect. Any way that you can give them a complete glimpse of the process is helpful. This section is pretty straightforward so we don’t have individual ideas, but here are some tips for success.

• Separate pre-market, on-market, and in-contract activities
• Color code these separate activity sections
• Provide a rough time estimate of when each stage happens
• Tie in items from previous sections

Section #8—About You/Your Team

After seven sections all about the client, this section CAN and should be all about you and your team. Make this as personal and friendly as possible. Make sure you only choose two or three of the items below.

Idea—Your USP (Unique Selling Proposition)

A USP (unique selling proposition) is that one thing that makes you totally different from the competition. It could be huge thing like “we’ll sell your home in 30 days or less” or something small like “every home gets a 4k video shoot.” Whatever it is (and we wrote a whole blog post about it), it has to be one-of-a-kind to count.

• Your USP doesn’t have to be mind-blowing, but it should be unique
• Consider branding your USP to help it stand out
• Call out to your USP in the marketing section above

Special thanks to: Michael Davis .

Idea—Biography

A biography is great for Realtors® who may be new to the business or whose resume is light in features. It’s a great way to talk about your love for real estate or your background in other fields.

• Add some personal touches to humanize your biography
• Use either a bio or a resume, but shy away from using both
• Include a photo of yourself doing something you love like gardening, skiing, or playing with your dog

Special thanks to: Ashley Garner .

Idea—Resume

If your professional experience includes lots of honors, awards, or educational history, consider adding your resume to your pre-listing presentation.

• Break up your resume into sections: Education, Experience, Awards, Personal/Volunteer
• Keep each point brief; don’t drone on in paragraphs
• Keep it to one page or less
• Only include items that are applicable to real estate; truncate any non-related items

Special thanks to: Hancock Group and Michael Davis .

Idea—Your Team

If you have a team of people helping you, showcase them here. This will show strength in numbers but will also help the seller know who is who.

• Give a brief explanation of each person’s role
• Include a professional or fun photo of each person—make sure it’s high-quality!
• Consider adding # of years in real estate or similar compelling statistic
• If you have a large team, keep it to staff directly involved in home selling
• Add a link to your website’s team page where people can get a more detailed biography of each person

Special thanks to: Hancock Group and The Hollinger Team .

Idea—Your Stats

Stats are compelling. If you don’t know your numbers, how can you improve? Include your own statistics to show the seller how you’re better.

• Include things like how much more you net your sellers than others, how much faster you sell homes than the typical agent in your area, etc.
• Make sure these stats are seller-focused, not you-focused
• Use charts/graphs to show the differences in numbers between you/your team and your market average
• Have a map on your website that shows your entire listing history and link to it here

Special thanks to: The Baldwin Team , Novello Group , KJK Properties , Karen Fallon , Jim Maloof , GoodLife Team , At Properties , Ewing & Associates , and Kentwood Real Estate .

Idea—Office/Company Info

If you have a large office or work for a franchise with global capabilities, consider adding a section to your pre-listing presentation to showcase this.

• Keep this section brief. If you can give it no more than a half-page, do it
• Only include items that benefit the seller
• Add a link to view more information on your website

Special thanks to: Brandy Underberg, Daniel Walker , Engle & Völkers , The Hollinger Team , Ann Kieran , At Properties , and Kentwood Real Estate .

Idea—Testimonials

You have two options for testimonials. You can include them all on one page or you can sprinkle them throughout the pre-listing presentation. It’s up to you!

• Include the client’s full name, whether they were a buyer or seller, and a date from their transaction
• Update these when you update your stats (at least once a quarter)
• Extra points if you include a photo of the client or a photo of you and the client together
• Keep the testimonial to 1–3 sentences. If it’s longer, consider truncating it
• Add a link to view a complete list of testimonials on your website

Special thanks to: Ben Beesley , Chris Morrison , Hancock Group , and Michael Davis .

Bonus Ideas

Bonus idea #1—create an online resources page.

Many of the items in your pre-listing presentation can be expanded on with additional info, checklists, examples, etc. Consider creating one page on your website that provides all of the additional information in one place.

• Arrange the page in the same order as this pre-listing presentation
• Use the same section headings for easy navigation
• If items are in different places on your website, at least link to all of them here

Bonus Idea #2—Create an Autoresponder for Sellers

A pre-listing presentation can be a lot of information at once. Some sellers may simply glance over it but fail to read the more important details. Consider creating an email autoresponder that will go over one specific item every couple of days. This is a great way to highlight the most important information in a focused manner.

• Cover only one specific item in each email
• Keep the emails short and sweet
• Include one or two visuals in the email itself
• Link to additional items on your website
• Follow up with a phone call

A pre-listing presentation is an important element of your overall brand and seller strategy. It should not be an afterthought but should be put together with careful planning. Above all, make sure it is seller-focused, not you-focused. Follow these tips and you’ll have a killer pre-listing presentation that will get you more sellers and make your competitors jealous!

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9 Critical Components Every Real Estate Listing Presentations Needs in 2024

• Open Houses
• Lead Nurture

March 26, 2024

You’ve generated leads, networked with potential sellers, and found a prospective client. You must position yourself as the ideal agent to represent your prospective client’s home, and to do that, you’ll need to present a real estate listing.

A real estate listing presentation is a powerful business tool that demonstrates your expertise, impresses sellers, and increases your close rates. We understand the impact a powerful presentation can have on your business––so much so that we’ve built a tool into our platform to help you craft your own standout presentation.

Luxury Presence’s listing presentation tool is designed to help you increase your close rates with stunning professional presentations. We make the design process as simple as possible so you can focus on what really matters––your clients.

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The 9 components of a winning real estate listing presentation

Our experts have compiled a list of everything you need to create a stellar real estate listing presentation. Following this guide can create lasting impressions that will turn prospective sellers into clients.

1. A Self-introduction

This section is vital––you want to establish your expertise and experience, build familiarity with your client, and then bring the focus back to them. Explain how your experience serves your client, clearly lay out what you and your brokerage can do for them, and seek common ground that builds trust and rapport.

Your listing presentation introduction should be statements of value––no fluff. Start by sharing your relevant experience, which includes how many years you’ve worked as a listing agent, the number of homes sold, and a brief anecdote about your success selling a similar home.

Then, move on to explain what your brokerage can offer these sellers. 

This is your opportunity to give an overview of the unique selling proposition you, your team, or your brokerage can provide. Sellers will be interested in knowing your brokerage’s level of success in the market, its reputation, the network of professionals that support and streamline your work, and specific metrics or standards that set your brokerage apart. 

This process can be overwhelming for clients, but your expertise and composure during the listing presentation will put them at ease.

2. Local housing market data

Sellers are frequently under-informed or overly optimistic about the current real estate market conditions. This is your opportunity to set expectations by preemptively correcting assumptions about the market in your area. Providing realistic generalizations at this stage can help temper disagreement or disappointment when you get to the pricing strategy. If the market is rocky, you can demonstrate confidence in expertly navigating through the current turbulence.

Your market overview should include data on local inventory, listing and selling prices for relevant comps, average days on market, and typical home improvements. Remember that while you see these numbers daily, home sellers don’t—everything you share with them should be clear and relevant to their situation. 

3. An explanation of the home selling process

Outlining the process sets expectations and showcases your value. Be flexible during this part of your real estate listing presentation. Some sellers may need more hand-holding and detailed answers, while a veteran home seller won’t need a detailed explanation of each process step.

Explain these process stages:

• Pre-Sale Activities : This includes filling out paperwork like the Seller’s Disclosure, arranging a home inspection, having marketing photographs taken, making repairs, and arriving at an agreed-upon price before the home goes on the market.
• Marketing : During this stage, you’ll create the listing and add all the details, prepare digital marketing content, stage the home, and get everything lined up for the day it goes on the market.
• Active Listing Period: Open houses, agent showings, and hopefully receive some offers.
• Accepting Offers : Walk your client through different strategies for this stage, such as accepting an offer they like or arranging for “best and final”—the day when all offers are due. Explain how you’ll present every offer and assure them that you’ll help them understand the pros and cons of each.
• Closing period : Sellers might not know what happens after an offer is accepted. Explain the option period, which has the potential for renegotiations, what happens in a month or so between accepting an offer and closing the deal, and options for leasebacks.

Be sure to include printed materials so the sellers can engage with your presentation and not worry about memorizing everything.

4. An explanation of the pre-listing work needed to be successful

If you haven’t seen the property yet, ask your seller questions to understand its condition. Is it move-in ready? Are there repairs or updates that will significantly alter the potential selling price?

Emphasize the value of having a home that looks beautiful and is in excellent condition. Explain depersonalization—it’s not a matter of the seller’s taste but rather about creating a generically stylish interior that any buyer can imagine making their own. Even if the seller isn’t willing to make repairs or renovations, professional cleaning and decluttering will positively affect buyers’ perceptions. 

5. A detailed pricing strategy

Ask the sellers about their priorities with the sale. Some must sell quickly, while others can wait for the highest possible number. Ask if they’re looking for a lease back or if there are any other strategic elements affecting their asking price. These factors will influence the total offer strategy.

Be ready with your comparative market analysis (CMA), which supports your pricing strategy through comps and relevant data. Sellers can be emotionally attached to their home; sometimes, sentimental value and a market price don’t match. Emphasize the importance of starting with an accurate listing price. If priced too high, a home can languish without offers.

6. The highlights of your marketing strategy

This is the point in the real estate listing presentation where you explain your planned marketing efforts and are clear about who is responsible for the costs. Some listing agents pay for photography and staging, while others have the sellers cover these expenses. 

Make sure to discuss the benefits and steps of these four basic marketing strategies:

Direct marketing

• Hosting open houses
• Listing the home on MLS and real estate sites
• Sending out mailers

Home staging

Discuss the particulars of staging, including your network of staging professionals and price ranges.

Photography and videography

Most listings, especially luxury properties, have professional photography and virtual tours . Speak confidently about your network of professional photographers and show samples from listings you’ve made in the past.

Social media posts

Discuss your social media strategy for home sales, including what platforms you use , posts specific to the listing , how you plan to promote open houses, and how this strategy has succeeded in past home sales.

Advertising

Present your plan for where the property will be listed. Add in any promising statistics or metrics to details.

• Your local MLS: This is a great way to differentiate yourself from home sellers who may be considering an FSBO. Only licensed agents have access to the MLS.
• Website and landing page: If you create property websites and landing pages for your properties, provide examples and discuss the benefits.
• Internet platforms such as Zillow and Realtor.com
• Social media: Find out how your sellers feel about social media and give them the option of whether or not you use it.

7. Expectations for showings and open houses

Take this opportunity in the listing presentation to explain how you will manage and host showings and open houses. Clients may feel uneasy thinking of strangers walking through their home. Assure them that you or a team member will always be present during an open house and that any private showings will always be conducted by a licensed agent.

8. Your offer and negotiation strategy

Give an overview of how the offer and negotiation process works. Assure sellers that you will present every offer that comes in, and you’ll walk through the particulars. Provide examples of different offer details they may see and the most common areas for negotiation beyond the offer price. Reassure the clients that you will always act in their best interests, an obligation of being a fiduciary.

9. Final questions and “The Ask”

At this point, the meeting is coming to a close. Answer any remaining questions and discuss what needs to happen before you can start with the pre-sale activities. And then—ask for their business. Politely assure the sellers that you have the skills and expertise needed to sell their home, and that you would love the opportunity. 

If they are ready to sign, complete the paperwork and finalize your pricing strategy. If they want more time to think things over, give them a deadline by which you will call them––and definitely call them on that date. 

Additional real estate listing presentation tips

Here are a few more things to keep in mind as you craft the strongest possible listing presentation:

Focus on the client’s needs

Every piece of information should be designed to serve the client’s needs and provide clear value. Cut away anything extraneous. Selling a home is a stressful process. Even though you’re used to the process, always be mindful of your client’s perspective and be ready to respond with empathy to their nerves and uncertainty.

Practice often

Nailing a listing presentation takes practice. To polish your performance, practice in front of team members or family. As you gain experience, you’ll be able to anticipate questions and concerns. Even when you’re comfortable with your skills, be sure to reevaluate your listing presentations occasionally.

Be authentic

Above all else, be authentic. Your clients need to feel like they can trust you. Always be transparent and honest.

Real estate listing presentations + Luxury Presence

Looking for even more advice and resources about successful real estate listing presentations? Our platform can help you develop business strategies and strengthen your network. To learn more about how we can help you grow your real estate business, reach out to our team today .

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Ways to Master Your Real Estate Listing Presentation

Your listing presentation.

As a real estate agent, your success is dependent on your listing presentation and pitch. From start to finish, your realtor listing presentation will showcase who you are and how you bring value to your clients. It should include key metrics like local market statistics, an overview of your selling process, and how you help your clients get the most value out of their home, which will instill a sense of confidence and trust.

Today I thought I’d share some of my best tips to improve your listing presentation so that you can start winning more listings.

First up is one of my most popular #TomFerryShow episodes…

What Is a Real Estate Listing Presentation?

A real estate listing presentation can be viewed as a realtor’s elevator pitch. Creating a strong listing presentation is crucial to the success of your business. This is because it’s your opportunity to convince sellers to choose you to sell their home over other realtors, investors, at auction, or by themselves.

In today’s increasingly remote world, you may even need to host a virtual listing presentation. A virtual listing is similar to a traditional listing presentation, but is delivered through a video conferencing platform like Zoom or Skype. While virtual presentations may take time to get used to, they allow you to get into contact with clients who may be further away or can’t meet in person.

There are several ways you can present your realtor listing presentation, such as on a PowerPoint deck, a brochure, a video, or another form of visual presentation. No matter the format, your real estate listing presentation should contain key elements, such as:

• Listing price of the home
• Reasoning for your listing price
• Interior upgrades
• Exterior upgrades
• Other relevant fixes or remodels

By creating a thorough listing presentation that outlines the key points as to why you should be chosen as a seller’s listing agent and how you’ll help them get their home sold faster and for more money, you’ll close more deals. Creating a listing presentation for real estate agents is important, but how do you win over clients with your presentation? Below, we’ll cover the ins and outs of creating a winning real estate listing presentation that helps you grow your business.

Critical Elements To Real Estate Listing Presentation Success

As you know, in order to succeed as a real estate agent, you need to master your listing presentation. To help you show your confidence and expertise during your next realtor listing presentation, we’ve rounded up the key elements needed for your success.

From learning how to create an engaging introduction to using pricing analogies and earning trust before your presentation, these are the critical components to successful listing presentations for real estate agents:

1. Create a Brief But Engaging Introduction

As with any presentation, your first few minutes are crucial. To master your real estate listing presentation, you need to engage your audience within the first 60 seconds to grab their attention and convince them you’re the realtor to sign with.

In the first 60 seconds, tell a brief but captivating story, such as a previous home you’ve sold or a current property you’re working on now. Remember, most of your listing presentation will focus on your client, but your introduction is your time to provide your background information and show your client how you can help them sell their home.

2. Explain the Sales Timeline

One of the top questions clients will have when it comes to selling their homes is “how long will the process take?” In today’s market, homes are selling fast, which means clients need to be fully prepared for a fast turnaround. When explaining the sales process, highlight each step of the way, including:

• Pre-sale events
• Marketing timeline
• Listing period
• Closing the deal

By explaining the sales timeline, your clients will know what to expect throughout the process.

3. Ask Questions

The goal of your listing presentation is to show clients how you’ll sell their homes and perform better than other agents. With that said, it’s important to keep your clients top of mind throughout your listing presentation. To do this, make sure to ask important questions throughout to better understand their goals and values. Some questions to ask include:

Why do you want to sell your home?

• What date do you need to move?
• What are your plans if your home doesn’t sell?
• Where are you looking to move to?
• Are there any current issues with your home that need to be addressed?
• How much money do you still owe on your mortgage?

With these questions, you can curtail your listing presentation as you go to align with their values and goals and help them sell their home.

4. Highlight Personal Statistics

You need to sell yourself when delivering your listing presentation. One of the best ways to do so is to highlight your personal stats that prove to your clients why and how you’re successful. Some statistics to show your clients include:

• Your sales compared to the market average
• The average days on the market for your listings
• Year-after-year sales

These are just some of the statistics you can showcase in your listing presentation. To make them more powerful, export your personal data from your MLS into a spreadsheet to create graphs, maps, and charts that help your clients visualize your success.

5. Explain Your Marketing Plan

Your marketing plan is imperative to the home selling process. As one of the key components of selling a home, you need to explain to your clients how you plan on marketing their home. Some current marketing trends that can put you ahead of your competition include:

• Virtual tours
• HD photography
• 3D floor plans/property scans
• Social media posts
• Property videos

By advertising on a wide range of platforms, from social media to home listing sites and even around the neighborhood with lawn signs, you can attract more prospective buyers interested in buying your client’s house.

6. Use This Great Pricing Objection Handler

Another statement you’re bound to hear from homeowners is this:

“Another agent said they can get me much more…”

When you do, use this script:

I could line up a thousand agents outside your door, but we’re all looking at the same data and we’ll all come in within one or two percent of each other. So if someone is promising you much more, you’ve gotta ask yourself what they’re up to. Are they just wanting to take your listing to generate a bunch of buyer clients? What’s their motive?

This approach plants the seeds of doubt in the seller’s mind and gets them to understand what seems too good to be true probably is too good to be true.

7. Earn Their Trust Prior to Your Presentation

Question: What do you do in between the time you scheduled a listing presentation appointment and the time you show up for that appointment?

I really hope your answer isn’t “Nothing.”

So… that gap from after you hang up from booking the appointment until you show up? This is prime “trust-building” time.

Here’s my pre-appointment strategy to set yourself apart and begin earning people’s trust way before you ever meet face-to-face.

1. Shortly after setting the appointment, email a personalized video following this script:

Hey [Homeowner’s Name] it’s [Your Name] with [Your Company]. Thank you so much for the opportunity to come out and speak to you about the sale of your home. I know you had a lot of choices in real estate professionals locally, and I’m honored and thrilled to talk to you about how I can sell your home for top dollar in the shortest amount of time. Below you’re going to see a number of things that can help you make an informed decision about selecting the right agent for the job of selling your home. [Then give them a quick rundown of the following assets you will send along with the video.]

2. In that email, include links to:

• Your step-by-step marketing plan – Be sure to “stack the cool.” The average agent has 11 things on their list. The more you have, the more you’ll stand out. For bonus points, write the property address on a whiteboard and include a photo of you and your team strategizing on marketing possibilities in front of it.
• A map of properties you’ve sold – Don’t just do a list… a map is more engaging.
• Your reviews – The more specific to convey your skills, the better.
• Stats, graphs and charts – To illustrate your degree of separation… Comparing you vs. MLS averages, etc.
• Your team of experts – To establish expectations and demonstrate it takes more than one person to manage the process of selling your home.

This might sound like a big effort, but it’s worth it! You’re priming the client to win the listing, and in some cases, you might flush out those who aren’t really motivated before wasting additional time on a fruitless presentation.

8. Send Another Video on the Morning of Your Appointment

To further prime the homeowner for your presentation, send another video on the morning of the day of the appointment. Here’s the script:

Hi [Homeowner’s Name] it’s [Your Name], just wanted to make sure we were set today for [Time]. I’m really excited. The team and I are super fired up, we’ve been working really hard on reverse engineering how we’re going to find the ideal buyer for your home. And because we’ve sold so many homes in [Neighborhood], we already know exactly how to find the buyer. I just wanted to make sure you watched my previous video and you took the time to review some of the information I sent you in those links. Would you please do that before we meet today?

9. “Reverse” Your Presentation for Maximum Impact

Now it’s the moment of truth. Make sure you show up for the appointment early just to be sure you can knock on the door punctually at your set time.

When it comes to your actual listing presentation, rather than take the traditional angle of “I’m going to show you everything I can do for you” for the homeowner, I suggest you follow Gary Gold’s approach and do a “reverse” listing presentation.

What’s that mean?

It’s simple, actually. Rather than make a promise to the homeowner about what you can do for them, show them a case study of what you’ve done for others and walk them through the process in reverse order.

Rather than starting from what you do right after you take a listing, show the homeowner everything you did to achieve the result. For instance:

We recently sold a property very much like yours for 3% over asking price and for 22% faster than the average home is selling in our marketplace. The sellers were thrilled and they wrote a five-star review on Zillow about what we were able to do for them.

Now, what got us to that point? Well, we ended up getting eight different offers. We went through those eight offers with the sellers and they chose which worked best for their needs.

Before we got those eight offers, we had 87 people who came to our Mega Open House, which is the same thing I’m going to do for your home. Now I want to explain how we got 87 people to view the home. Look here… We had 4,200 impressions on Zillow, 1,893 on Trulia and 2,000 on Realtor.com, 3,100 on Facebook, 74 on Instagram, 177 on Twitter and 355 people watched the entire home tour video on YouTube.

Continue that approach throughout your entire presentation. Be sure to include your broker preview, photography and videography, staging and trace the process all the way back to you earning that listing and starting the ball rolling.

When you do this “reverse” presentation, you’re letting your track record work for you. You’re demonstrating your ability to achieve the results they desire. It’s basically all the same information, but presented in a more powerful way.

Also, make sure to include high-quality printouts/fliers of all the information you linked to in your pre-appointment video email – your marketing plan, your “Sold” map, your reviews, your degree of separation, your team photo and descriptions of each person’s role. Leave those materials behind with the homeowner, even if you’ve presented them digitally as part of your presentation. Coaching client Karen Stone from New York City not only uses this “reverse” approach in her listing presentations but also to demonstrate her abilities in her marketing. Check out this postcard she uses:

Below is an example of several of these “differentiators” from my brother Patrick, who sells in San Diego. If you’d like to see all six pages up close and personal, download the PDF here .

5 Tips for Winning Real Estate Listing Presentation

We discussed the critical elements needed for a successful real estate listing presentation. Now, let’s dive into how you can win your listing presentation to gain more clients and close more deals. Explore our five tips to improve your listing presentation today below:

• Know your customer: Always research your customer before meeting them. This is important because not every client is the same, which means you’ll have to create a new listing presentation for each client to ensure you win them over. Information you should research about your client includes their relationship status, such as whether they’re single or married with a family, where they’re planning on moving, how they want to sell, and the type of offer they want.
• Know the market, neighborhood, culture, and community: In order to market the seller’s property, you need to have a firm grasp on the market and community associated with their home. How much have homes in the neighborhood sold for recently? What ratings do the schools have? What’s the local crime rate? These are all important questions to have answered before giving your listing presentation.
• Make sure you are in the right mindset: To ensure you’re in the right mindset before your listing presentation, visualize speaking with your customers before meeting them. Whether that’s the night before while you’re laying in bed or when you’re rehearsing the morning-of in your office, getting in the right mindset can help you gain confidence and clarity about the pitch you’re about to give. It also gives you the opportunity to think of potential questions or concerns that the seller might have during your listing presentation and brainstorm answers.
• Tell the story: Sellers want to work with real estate agents with a proven track record. To instill trust and confidence in your clients, provide them with data that tells your story, such as, “I’ve been on 62 appointments and 58 people choose to work with me” or “I’ve sold X homes X% over the asking pricing.” With data that validates your claims, sellers will work with you to ensure they get the most money for their homes.
• Share examples of how you’ve helped customers in similar situations: There are many reasons why someone might be selling their home. Maybe they received a job offer they can’t refuse and have to relocate. Or perhaps they have a new child on the way and need to upgrade to a larger house.

Once you research your client and understand their reasons for selling, craft your listing presentation around that. With examples that show how you’ve helped clients in similar situations sell their homes, they’ll have more trust in your abilities to help them, too.

With these five tips for improving your listing presentation, you’ll be able to win more clients and earn commission from your deals. However, once you deliver your listing presentation, you’re not done. You still have to close the deal, which means it’s time to put together an amazing OPEN HOUSE! 

Final Thoughts On Making A Powerful Real Estate Listing Presentation

Throughout this article, you learned key pieces to creating a successful listing presentation, such as scripts to use for common client questions and ways to reverse your presentation for maximum impact. You also learned tips for winning your realtor listing presentation, such as ways to know your customers, how to tell your story, and getting in the right mindset.

At Tom Ferry, we have the resources to help you succeed in all areas of real estate. Not only do we have an informational podcast with episodes like Three Top Agents Reveal How to Win Every Listing , we also offer real estate coaching to help you hone your skills and grow your business.

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Listing Appointment Checklist – 13 Steps To Win Every Listing

Are you looking to get an edge on your next listing appointment?  Listings are often competitive; getting the listing or not can mean a difference of thousands of dollars in income.  With my listing appointment checklist, you’ll stand out among the competition and have the best chance at earning the business.  

These next 13 tips have been compiled throughout my real estate career and now win me over 90% of the listing appointments that I go on.  Incorporate these strategies into your next listing to make a lasting impression and gain more business.

1. Get As Many Details Over The Phone

Before completing a thorough comparative market analysis (CMA), you must ensure you’ve asked as many questions up-front as possible.

Much of the information you’ll need related to the property can be found online. However, here are a few questions you should ask over the phone before the listing appointment:

• What recent repairs and updates have you made to the property?
• Have you added/subtracted any square footage to the property since it was last sold?
• Is anyone else on the title that will not be present at our meeting?
• Who else will you be meeting with before making your decision to list?
• How much do you believe your home is worth? How much do you currently owe?
• Why are you looking to sell?
• When do you wish to have your home listed?

The answers to the above questions help you understand what you’ll be walking into during the listing appointment. These answers also help you complete your comparative market analysis in the next step.

2. Complete a Comparative Market Analysis

Once you have as many details about the home as possible, now is the time to whip out all of that ninth-grade algebra you’ve forgotten over the years, grab a calculator, and start digging into the numbers; just kidding. 

You can find many valuable resources to help you complete a comparative market analysis. You don’t have to be a finance major to make it happen. Check out my post for more information on  how to do a CMA .

3. ‘Preview’ Other Neighborhood Listings

If you are new to real estate or haven’t listed or sold a home in the neighborhood your listing appointment is coming up in, consider ‘previewing’ active listings.  

Previewing listings allow you to familiarize yourself and see what other sellers ask for homes within the neighborhood. 

Additionally, when you attend the appointment, you’ll know more about the neighborhood and current listings. You’ll be able to speak specifically about the competition and how they looked (and smelled). 

Just be sure to inform the agent before showing that you’re only previewing the listing for potential buyers and that it’s not an actual showing with clients. Most agents and sellers will not have an issue with this.

4. Ask 3 Other Agents to Give You A Valuation

Crowdsource the value of their listing. Ask three other agents to give you their opinion of the value of your listing. These values will help you gain insight and confidence when presenting the seller with their home’s valuation.

Also, when you attend the listing appointment, you can bring up these “independent” third-party agents’ opinions to validate the valuation you share with them.

5. Speak To 3 Other Agents That Recently Sold a Home in The Neighborhood

Sold listings give you the most significant insight into the formula for selling a home quickly and for top dollar. Agents that have recently sold homes in the neighborhood have information about showing traffic, negative feedback, and marketing opportunities in the area.

Most agents I call and speak with are usually open-book and more than willing to share.

6. Drop Off the Pre-Listing Package

Once you have completed your comparative market analysis, now’s a good time to go drop off a real estate pre-listing package (for occupied homes)

A pre-listing package is a “surprise” bonus and sets the stage for your appointment. I don’t tell sellers I’m dropping off the pre-listing package until it’s on their doorstep. 

I include my marketing booklet (everything I do to market their property), my CMA, and a page about the home selling process in the package.  If you’re looking for a good marketing booklet, check out Plan A Advertising.  They create high-quality booklets at affordable prices .

This package accomplishes two things:

1. Paints a positive picture that you are prepared and go the extra mile to create a positive experience.

2. It allows the seller to be on the same page with you during your appointment so that it’s not the first time seeing the material you will share. Being on the same page significantly reduces the time you spend at a listing appointment since they’ve had time to consume most of the material already. 

7. Create a “Buzz” Post on Social Media to Screenshot For Listing Presentation

I typically post a “Who do you know” post on social media before my listing appointment. 

In this “buzz” post, I ask my social media audience (and share with realtor groups) who would like added to a list for details on an upcoming listing. I supply the size, neighborhood, and price range but not the address or exact information. 

In your post, let people know that you’ll reach out to those that wish to be added to the list as soon as you have further details and before the listing goes live.

Many agents will want to be added to the list, especially in this low inventory market.

You can then screenshot the results and incorporate this into your listing presentation. Sellers like to see that you’ve taken the extra initiative and may already be interested in their property before it’s available.

8. Create a Listing Presentation

I like to keep my real estate listing presentation short and simple. I use Google Slides to create a quick slideshow. This slideshow is a guide to keep the listing appointment on track. 

I heard about Guy Kawasaki’s “10/20/30 Rule of Powerpoint” many years ago. This method says you should create ten slides with a 20-point font, which should take 30 minutes to present. This method is based on a monologue and doesn’t account for another party asking questions. Therefore, if you stick to this method in a listing appointment, you’ll set yourself up for a 45 to 60-minute listing appointment. This length of time is ideal.

9. Bring Paper Copies of Required Documents

I’m a huge proponent of technology, making our lives easier. However, I believe there’s something to say about getting a seller to hand-sign a document in front of you, especially the listing agreement.

This likely stems from my background in new home sales. I used to love running physical contracts into the main office Sunday night for Monday reporting. Either way, I love getting a physically signed listing agreement. Also, I believe it feels more substantial to a seller versus e-signatures. They genuinely feel like they’ve taken the next step. 

I’ll also have the seller fill out the seller disclosure while I’m at their home taking measurements and gathering other information I’ll need to complete the MLS listing. (This all happens after we’ve agreed on the listing agreement.)

10. Call HOA For Any Rules and Restrictions

The next step in the listing appointment checklist is to call the homeowners association (HOA) to gather any unique rules and restrictions.

This step ensures that you show up to the listing appointment prepared. You can share any processes you need to take with the seller. 

For example, I’ve listed homes requiring different or no signs at all. Some have special rules about open houses . If the home is in a guarded community, you’ll get information from the HOA on showing instructions. 

11. Bring Sign & Lockbox To Install If Within 1 Week of Listing

I always take a sign and lockbox with me to my listing appointment. I can install either or both once the listing agreement is signed by taking a sign and lockbox with me.

Placing a lockbox on the home early allows me to give access to a photographer or contractor without me needing to let them in (with the sellers’ approval).

If the listing is live within a week of signing the listing agreement, I’ll install the yard sign . I do this to start fielding interest in the home. If the listing will be live after a week, I just set a reminder to head back closer to the time we go live.

12. Take Photos and Video At the Appointment To “Put Feelers Out There”

Before I leave the listing appointment, I ask the seller if I can take photos and videos of the home for pre-listing.

I explain that these will not be the photos used when the listing goes live but that I’ll use them to create extra interest before we go live. 

If the seller hasn’t signed the listing agreement or is still interviewing other agents, I assure them that I won’t do anything with the media until they’ve given me the approval to do so.  

Either way, this extra effort leaves a lasting impression on the seller and lets them know that you are willing to do everything possible to sell their home as quickly as possible.

13. Mail a Thank-You Letter Day Of the Appointment

Before I head to the listing appointment, I put a thank you card in the mail for the seller. Mailing the letter early guarantees they receive it a day or two after the appointment.  

A handwritten letter is especially helpful if you compete for the listing because most agents will not take this extra step. It can be the last impression that wins you the listing.

Because I don’t know how the appointment will go, I keep the letter generic and short.

Listing Appointment Checklist Conclusion

I hope my listing appointment checklist can help give you an edge on your next appointment. These are the best tips I picked up over the years that have made enough impact on my listing appointments that I now do them every time I have a new listing opportunity.

I’m curious to know, what are some items on your listing appointment checklist that aren’t on mine? Or, what is your favorite thing on the list that you plan to implement on your next listing appointment? Let me know in the comments below.

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Listing Presentation Script for Real Estate Agents – Learn the listing presentation scripts and dialogues that top agents use in listing consultations to list more homes for sale.  An effective listing presentation script allows agents to conduct an efficient consultation by focusing on questions to determine the needs of clients rather than presenting a long and drawn out value proposition  containing all of the agent’s marketing activities and other credentials.   The ideas is to come from curiosity to determine the needs of the clients instead of simply telling sellers what you think they should want to hear in a traditional “dog-and-pony show” marketing presentation.

Not only does asking questions engage clients and build rapport, it also enables agents to quickly ascertain client needs and concerns so that they can be addressed right away.  Although agents should bring a marketing presentation materials to leave with their clients, it should only be referenced to address specific concerns that clients may raise during the consultation.  Before examining our listing presentation scripts below, watch as members of our agent panel reveal their favorite listing presentation scripts & techniques in this video .

Listing Presentation Scripts & Dialogues

Listing presentation scripts:  before viewing the home.

SCRIPT No. 1 – “I’m going to walk through the home with you looking at it through the eyes of a buyer, speaking aloud and candidly about what I see as a buyer would.  Is that alright with you?” (“Yes”)  “What I’m hearing from you is that you want me to be honest with you, correct?”  (“Yes”)  “So if I think there is something in your home that will hurt you financially, like something that needs to be updated, improved or fixed, you will want me to tell you?”  (“Yes”)  “Great! Then let’s get started.”

SCRIPT No. 2  – “Would you mind quickly filling out this quick Home Seller Information Questionnaire while I look through the home on my own so that I can see it through the eyes of a buyer to evaluate how updated it is and to see if there are any repairs needed that would prevent us from selling?”

SCRIPT No. 3  – “On a scale of 1 to 10, with 10 being the most honest, how honest do you want me to be?” (“10”)  “Great.  Now I’m not going to go through your home and tell you to move walls around, but I will provide you with some suggestions that will help you sell your home faster and give you the best return on investment.  Does that sound good to you?”

Listing Presentation Scripts:  Sitting Down at the Table

SCRIPT No. 1  – “Besides price, is there anything else you would like to know?”

SCRIPT No. 2 – “Now I’ve got a lot that I can show you today, but before we get started, tell me what questions you have for me?”

SCRIPT No. 3  – “First tell me, what are you most concerned about with selling your home?”

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Brian Icenhower

Brian Icenhower is the CEO and Founder of Icenhower Coaching & Consulting (ICC), which provides customized coaching and training programs to many of the highest producing real estate agents, teams, and brokerage owners in North America. This progressive company also produces online courses, podcasts, training materials, white label training portals, speaking events, video modules, and real estate training books. ICC is one of the largest real estate coaching companies in the world with thousands of clients and a large team of the most accomplished coaches in the industry.

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5 Questions You Must Ask Before a Listing Appointment

According to the National Association of Realtors ® , 74% of sellers only interviewed one real estate agent, and 15% only interviewed two, for the job of selling their home.

This should encourage you to feel pretty confident about your chances of securing a listing if you can secure an appointment with the sellers.

It should also compel you to do everything you can to make sure you don’t leave the house without the listing paperwork signed from that appointment.  

Not surprisingly, a lot of the work need to do in order to create that desired outcome happens long before you walk through the front door.

And one of the most important pieces of that preparation process is the seller qualifying interview.

We never go to a seller’s home until we get the right answers to the questions on our seller counseling interview.

You can grab a copy here. 

On it are the questions to which we need to know the answers before we’re willing to invest our time and money to go on a listing appointment.

Shockingly, a lot of agents are so excited to get a listing appointment that they don’t even take the time to ask the right questions to ensure that they should even be going on that listing appointment. It’s not just about you selling yourself to the seller, it’s also about them selling you on being the right prospect with respect to price, timing, motivation, etc.

It makes sense, then, that if you’re going to spend hours preparing for the appointment, get dressed up, spend money on gas, take time out of your day (and away from your family), and vie for a piece of business that you do your due diligence ahead of time . Right?

After all, we’re talking about 4 to 5 hours of your time an d thousands of dollars here.

It’s not just about asking questions...it’s about asking the right questions.

According to Thomas Freese, author of Question-Based Selling: How the Most Powerful Tool in Business Can Double Your Sales Results :

“While questions can help salespeople identify customer needs and qualify opportunities, asking questions ‘strategically’ has become one of the best ways to accomplish a host of other important sales objectives as well, including:

• Gain more credibility sooner and convey greater value.
• Leverage curiosity to secure more mindshare from key decision makers.
• Differentiate yourself and your offerings from the competition.
• Increase the customer’s sense of urgency to move forward.
• Shorten the sales cycle and protect profit margins.
• Navigate to the right people within target accounts.
• Broaden the size and scope of forecasted opportunities.
• Secure commitments for the next step in the sales process.

It turns out that in addition to “what” you ask, “how” you structure your questions can make or break an opportunity to engage potential buyers, or even close a sale. Trouble is, while everybody talks about the importance of asking good sales questions, most salespeople are left to their own devices to figure out what questions to ask and how best to ask them.”

And therein lies the rub.

It’s not just about asking questions, it’s about asking the right questions and doing it in a way that makes sense.

The better job you can do at executing this part of the listing process, the more listings you will secure for yourself.

Before you launch into “grilling” your seller prospects for information, it’s important that you actually set the listing appointment.

You see, once the appointment is set, there’s something in it for them to give you the information you need to 1) determine if you even want to go on the appointment and 2) prepare for the appointment once you get the right answers to the questions you’re asking.

If you get on the phone with the seller, fail to build rapport and don’t set the listing appointment first, you’re putting yourself at a huge disadvantage in the whole listing process...and you may not get the information you need to ensure the appointment is a good use of your time.

While there are number of questions to which you’d like to get answers, here are the five most important for which you’ll need answers:

1. “What is it that’s caused you to decide you want to sell?”

Of all the requirements I’m looking for in a seller - equity in the home, right time to sell, home in good condition, etc. - motivation trumps everything.

When someone is motivated, they’ll walk through walls to do what it takes to get the result they’re seeking.

Motivated sellers:

• Price their home properly
• Conduct pre-inspections on their home to identify deal-killers early
• Stage their home for sale
• Put a Home Warranty on their home when listed
• Collaborate with, and listen to, you to get the best deal for their home

Motivation is the key ingredient in determining if a listing appointment is worth your time . To that end, you should even ask the follow up questions to this question as part of the qualifying process: “On a scale of 1 to 10, how motivated are you to sell your home?”. If you get less than an 8, you then ask: “What would it take to get you to an 8, 9 or 10?”

Anything less than an 8, 9 or 10 and you need to ask yourself if the appointment is worth taking.

It’s not our job twist arms and put pressure on people to sell their homes. We’re not looking to convince them of anything. Make sure the seller is sufficiently motivated before you invest your time and energy in going on the listing appointment.

Next to motivation, timing is the next most important qualified in determining if you want to work with a seller.

A lot of agents will go on a listing appointment and meet with a seller no matter how far out the seller is from wanting to put their home on the market.

The fact of the matter is that unless the seller is in the time frame where they are looking actually to sell , there is no real competitive advantage to going on that listing appointment and doing a listing presentation.

You can be just as effective in building and maintaining a relationship with your seller prospects by calling consistently, sending them market updates via email, sending text messages and mailing out some handwritten notes.

By and large, most people will forget who you are and how spectacular your listing presentation was not long after you leave their home.

Your goal is for them to want to put their home on the market in the next 30 days, with the goal of selling in the next 90 days (or longer for more expensive homes). Between the home pre-inspection, staging, photography, signs, lockboxes, marketing prep, etc., it’s going to be two to three weeks before the home hits the market anyway.

The only reason you might go a little earlier for a listing appointment would be if the seller is wanting/needing to do some rehab on their home before it goes on the market. Other than that, only go on the appointment if they are motivated and the timing is right.

This one should go without saying. For some reason, though, a lot of agents fail to ask this question, which is a bad thing because not asking is a huge time waster.

Unless you live in a market where one of the owners of a home is away on a consistent basis, such as a military community where people’s spouses are often deployed for extended periods of time around the world, you almost never meet with just one owner of a home.

Selling a home is a huge decision and one that likely won’t happen without both people who own the home being present to make it.

Sure, a lot of sellers will tell you that they are the decision maker in the home and that their spouse will do whatever they decide. The fact of the matter is that no matter how adamant someone is that they call the shots, both owners will have a say in the decision .

Don’t make the mistake of thinking you can sway one of the owners to list with you and expect them to sell the other owner on doing the same.

It virtually never works.

Always confirm both sellers will be at the listing appointment and reschedule if they won’t. I promise you’ll be happy you did.

This is an important 2-for-1 set up here.

At the end of the day, sellers need to be able to perform and actually sell their home.

What this means is that if they want too much for the home or if they owe too much on their home and can’t come to closing with money to facilitate the sale...you don’t go on that appointment.

This is a tough one because someone could be fairly motivated to sell their home, but not able to do so because they owe too much and don’t have the money to close the gap.

As well, if the seller has an outrageous number in their head on the value of their home and doesn’t seem realistic about the price, you may not want to go on that appointment.

Certainly, show me is always better than tell me and you could go to their home to show them with the real value of their home is and lead them to the conclusion that their expectations are a little “out of whack”.

However, unless they are thinking their home is only worth 5 to 10% over market value, you may want to consider carefully whether you should go on that appointment or not.

Remember, a man’s mind changed against his will is of the same opinion still.

At the beginning of this post, I mentioned that most sellers interview only one agent.

Still, about 25% of sellers choose to meet with more than one agent and as a result of that, it’s important that you know ahead of time if you have any competition for your listing appointment.

By asking this question in this way, you can make sure you bring all the ammunition you need to professionally discredit the competition and overcome any objections that might come up where your services might not match up to those of the competition.

More importantly, it gives you the opportunity to prepare mentally that you’ve got a fight on your hands and that you’re going to need work maybe a little harder to get that listing.

As an aside, you’ll always want to check in at the listing appointment to be sure the seller had the chance to meet with the other agents they planned on meeting prior to meeting you.

That way, you can continue to cater your message - and close appropriately - during your presentation and time at the home.

Ben Franklin was once attributed with saying: “If you fail to plan, plan to fail.”

Going on a listing presentation without asking the right questions ahead of time can easily put your ability to successfully secure the listing in serious jeopardy.

Use the seller qualification script I’ve provided to you here to ensure that you are ready to handle any challenge that comes up at your listing appointment and even stop some of them from coming up at all.  

Rather have someone else make the prospecting calls for you ?

Michael Reese

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160 Questions to Ask After a Presentation

Asking questions after a presentation is not just about seeking clarity on what was discussed. It’s a golden opportunity to delve deeper, engage with the speaker, and enhance your understanding of the subject matter. But knowing which questions to ask isn’t always straightforward.

In this piece, we’re about to break down the art of crafting impactful questions post-presentation that will not only benefit you but also add value to the entire audience’s experience.

Table of Contents

Questions to Ask After a Presentation for Feedback

Questions to ask after a presentation interview, questions to ask students after a presentation, questions to ask after a research presentation, questions to ask after a business presentation, questions to ask after a marketing presentation, questions to ask after a book presentation, reflection questions to ask after a presentation, frequently asked questions, final thoughts.

• Can you summarize the key points of the presentation?
• What aspect of the presentation did you find most engaging?
• Were there any areas that were unclear or confusing? If so, what were they?
• How would you rate the overall organization and flow of the presentation?
• Did the visual aids (such as slides or charts) enhance your understanding of the topic? Why or why not?
• Did the presenter maintain good eye contact and use body language effectively?
• Was the presenter’s tone and pace suitable for the content and audience?
• Were there any statistics or facts presented that stood out to you? Why?
• Did the presenter address potential counter-arguments or opposing views adequately?
• Were the objectives of the presentation clearly stated and met?
• How well did the presenter handle questions or interruptions during the presentation?
• Was there anything in the presentation that seemed unnecessary or redundant?
• What would you suggest to improve the presentation for future audiences?
• How did the presentation change or influence your thinking about the subject?
• Did the presentation feel tailored to the audience’s knowledge and interest level?
• Was there a clear and compelling call to action or concluding statement?
• Did the presentation feel too short, too long, or just the right length?
• What was your overall impression of the presenter’s credibility and expertise on the subject?
• How would you rate the relevance and importance of the topic to the audience?
• Can you identify any biases or assumptions in the presentation that may have influenced the message?
• How did you determine what content to include in your presentation?
• Can you explain the rationale behind the structure and flow of your presentation?
• What challenges did you face while preparing this presentation, and how did you overcome them?
• Were there any points in the presentation where you felt you could have elaborated more or less? Why?
• How did you decide on the visual elements and design of your presentation?
• Can you describe your intended audience and how you tailored the content to engage them?
• How did you ensure that the information presented was accurate and up-to-date?
• Were there any counter-arguments or opposing views on this topic that you considered including?
• How would you adapt this presentation for a different audience or context?
• How do you handle unexpected questions or interruptions during a presentation?
• Can you give an example of how you’ve handled negative feedback on a presentation in the past?
• How do you measure the success of a presentation? What metrics or feedback do you seek?
• What techniques do you use to engage an audience that may not be familiar with the topic?
• How do you balance the need to entertain and inform in a presentation?
• How do you prioritize information when you have a limited time to present?
• What strategies do you employ to ensure that your main points are memorable?
• How do you deal with nerves or anxiety before or during a presentation?
• Can you describe a situation where a presentation did not go as planned and how you handled it?
• How do you keep up with the latest trends and best practices in presenting?
• Is there anything you would change about this presentation if you were to do it again?
• How did you feel about the presentation? Were you confident or nervous, and why?
• What was the main message or goal of your presentation, and do you think you achieved it?
• How did you decide on the structure of your presentation?
• What research methods did you use to gather information for this presentation?
• Were there any challenges you encountered while preparing or presenting, and how did you address them?
• How did you ensure that your visual aids or multimedia elements supported your key points?
• What part of the presentation are you most proud of, and why?
• Were there any areas where you felt uncertain or that you would like to improve upon for next time?
• How did you tailor your presentation to fit the knowledge level and interest of your audience?
• What techniques did you use to engage the audience, and how do you think they worked?
• How did you practice your presentation, and what adjustments did you make as a result?
• Did you feel the time allotted for your presentation was sufficient? Why or why not?
• How did you decide what to emphasize or de-emphasize in your presentation?
• What feedback did you receive from peers during the preparation, and how did you incorporate it?
• Did you have a clear conclusion or call to action, and why did you choose it?
• How do you think your presentation style affects the way your audience receives your message?
• What would you do differently if you were to present this topic again?
• Can you reflect on a piece of feedback or a question from the audience that made you think?
• How has this presentation helped you better understand the subject matter?
• How will the skills and insights gained from this presentation experience benefit you in the future?
• Can you elaborate on the research question and what prompted you to investigate this topic?
• How did you choose the methodology for this research, and why was it the most suitable approach?
• Can you discuss any limitations or constraints within your research design and how they might have affected the results?
• How do your findings align or contrast with existing literature or previous research in this field?
• Were there any unexpected findings, and if so, how do you interpret them?
• How did you ensure the reliability and validity of your data?
• Can you discuss the ethical considerations involved in your research, and how were they addressed?
• What are the practical implications of your findings for practitioners in the field?
• How might your research contribute to theoretical development within this discipline?
• What recommendations do you have for future research based on your findings?
• Can you provide more details about your sample size and selection process?
• How did you handle missing or inconsistent data within your research?
• Were there any biases that could have influenced the results, and how were they mitigated?
• How do you plan to disseminate these findings within the academic community or to the broader public?
• Can you discuss the significance of your research within a broader social, economic, or cultural context?
• What feedback have you received from peers or advisors on this research, and how has it shaped your work?
• How does your research fit into your long-term academic or professional goals?
• Were there any particular challenges in conveying complex research findings to a general audience, and how did you address them?
• How does this research presentation fit into the larger project or research agenda, if applicable?
• Can you provide more insight into the interdisciplinary aspects of your research, if any, and how they contributed to the depth or breadth of understanding?
• Can you elaborate on the primary objectives and expected outcomes of this business initiative?
• How does this strategy align with the overall mission and vision of the company?
• What are the key performance indicators (KPIs) that you’ll be monitoring to gauge success?
• Can you discuss the risks associated with this plan, and how have you prepared to mitigate them?
• How does this proposal fit within the current market landscape, and what sets it apart from competitors?
• What are the potential financial implications of this plan, including both investments and projected returns?
• Can you provide more detail about the timeline and milestones for implementation?
• What internal and external resources will be required, and how have you planned to allocate them?
• How did you gather and analyze the data presented, and how does it support your conclusions?
• How does this proposal take into account regulatory compliance and ethical considerations?
• What are the potential challenges or roadblocks, and what strategies are in place to overcome them?
• Can you explain how this initiative aligns with or affects other ongoing projects or departments within the company?
• How will this plan impact stakeholders, and how have their interests and concerns been addressed?
• What contingency plans are in place if the initial strategy doesn’t achieve the desired results?
• How will success be communicated and celebrated within the organization?
• What opportunities for collaboration or partnership with other organizations exist within this plan?
• How does this proposal consider sustainability and the potential long-term impact on the environment and community?
• How have you incorporated feedback or lessons learned from previous similar initiatives?
• What are the key takeaways you’d like us to remember from this presentation?
• How can we get involved or support this initiative moving forward?
• Can you elaborate on the target audience for this marketing campaign, and how were they identified?
• What are the main objectives and key performance indicators (KPIs) for this campaign?
• How does this marketing strategy align with the overall brand values and business goals?
• What channels will be utilized, and why were they chosen for this particular campaign?
• Can you discuss the expected return on investment (ROI) and how it will be measured?
• What are the creative concepts driving this campaign, and how do they resonate with the target audience?
• How does this campaign consider the competitive landscape, and what sets it apart from competitors’ efforts?
• What are the potential risks or challenges with this marketing plan, and how will they be mitigated?
• Can you provide more details about the budget allocation across different marketing channels and activities?
• How have customer insights or feedback been integrated into the campaign strategy?
• What contingency plans are in place if certain elements of the campaign do not perform as expected?
• How will this marketing initiative be integrated with other departments or business functions, such as sales or customer service?
• How does this campaign consider sustainability or social responsibility, if at all?
• What tools or technologies will be used to execute and monitor this campaign?
• Can you discuss the timeline and key milestones for the launch and ongoing management of the campaign?
• How will the success of this campaign be communicated both internally and externally?
• How does this marketing strategy consider potential regulatory or compliance issues?
• How will the campaign be adapted or customized for different markets or segments, if applicable?
• What lessons from previous campaigns were applied in the development of this strategy?
• How can we, as a team or as individuals, support the successful implementation of this marketing plan?
• What inspired the main theme or concept of the book?
• Can you describe the intended audience for this book, and why they would find it appealing?
• How did the characters’ development contribute to the overall message of the book?
• What research was conducted (if any) to ensure the authenticity of the setting, characters, or events?
• Were there any challenges or ethical considerations in writing or presenting this book?
• How does this book fit into the current literary landscape or genre? What sets it apart?
• What do you believe readers will find most engaging or thought-provoking about this book?
• Can you discuss any symbolic elements or literary devices used in the book and their significance?
• How does the book’s structure (e.g., point of view, chronological order) contribute to its impact?
• What were the emotional highs and lows during the writing or reading of this book, and how do they reflect in the story?
• How does the book address or reflect contemporary social, cultural, or political issues?
• Were there any parts of the book that were particularly difficult or rewarding to write or read?
• How does this book relate to the author’s previous works or the evolution of their writing style?
• What feedback or responses have been received from readers, critics, or peers, and how have they influenced the presentation?
• What are the main takeaways or lessons you hope readers will gain from this book?
• How might this book be used in educational settings, and what age group or courses would it be suitable for?
• Can you discuss the process of editing, publishing, or marketing the book, if applicable?
• How does the book’s cover art or design reflect its content or attract its target readership?
• Are there plans for a sequel, adaptation, or related works in the future?
• How can readers stay engaged with the author or the book’s community, such as through social media, book clubs, or events?
• How do you feel the presentation went overall, and why?
• What part of the presentation are you most proud of, and what made it successful?
• Were there any moments where you felt challenged or uncertain? How did you handle those moments?
• How did you perceive the audience’s engagement and reaction? Were there any surprises?
• What feedback have you received from others, and how does it align with your self-assessment?
• Were there any technical difficulties or unexpected obstacles, and how were they addressed?
• How well did you manage your time during the presentation? Were there areas that needed more or less focus?
• How did you feel before the presentation, and how did those feelings change throughout?
• What strategies did you use to connect with the audience, and how effective were they?
• Were there any points that you felt were misunderstood or could have been communicated more clearly?
• How did the preparation process contribute to the overall success or challenges of the presentation?
• What did you learn about yourself as a communicator or presenter through this experience?
• Were there any ethical considerations in the content or delivery of the presentation, and how were they handled?
• How does this presentation align with your long-term goals or professional development?
• How would you approach this presentation differently if you had to do it again?
• How has this presentation affected your confidence or skills in public speaking or presenting?
• What resources or support would have enhanced your preparation or performance?
• How will you apply what you’ve learned from this presentation to future projects or presentations?
• How did your understanding of the topic change or deepen through the process of preparing and presenting?
• What steps will you take to continue improving or building on the skills demonstrated in this presentation?

What if I disagree with a point made during the presentation?

It’s important to frame disagreement in a constructive and respectful way. You might say, “ I found your point on X intriguing. From a different perspective, could Y also be considered…? ” This opens up a dialogue without dismissing the presenter’s viewpoint.

How can I formulate my questions to encourage a more detailed answer?

Use open-ended questions that start with “ how ,” “ why, ” or “ could you explain… ” as these require more than a yes or no answer and encourage the presenter to provide depth. For example, “ Could you explain the process behind your research findings in more detail? “

By asking insightful questions, you’re not only cementing your understanding of the material presented but also opening doors to further knowledge and collaboration. Remember, the quality of your questions reflects the depth of your engagement and willingness to learn.

So, the next time you find yourself in the audience, seize the opportunity to ask meaningful questions and watch as simple presentations transform into dialogues that inspire and illuminate.

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Bea Mariel Saulo

Bea is an editor and writer with a passion for literature and self-improvement. Her ability to combine these two interests enables her to write informative and thought-provoking articles that positively impact society. She enjoys reading stories and listening to music in her spare time.

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