literature review on effect of motivation on employee performance

EMPLOYEE MOTIVATION, JOB SATISFACTION, AND EMPLOYEE PERFORMANCE: A LITERATURE REVIEW

• Imam Hidayat Universitas Trisaksi, Jakarta, Indonesia
• Endi Supardi Universitas Trisaksi, Jakarta, Indonesia
• Alvis Anwar Universitas Trisaksi, Jakarta, Indonesia
• Sarfilianty Anggiani Universitas Trisaksi, Jakarta, Indonesia

The purpose of this paper is to provide a structured literature review on the constructs of employee motivation, job satisfaction, employee performance, and empirical evidence on the relationship between motivation, job satisfaction, and performance. 20 (twenty) papers published during 2017-2021 that investigates employee motivation, job satisfaction, employee performance, and the relationship between employee motivation, job satisfaction, and employee performance were reviewed. The results of the review show that employee motivation and job satisfaction have positive and significant effect on employee performance or in other word employee motivation and job satisfaction are the determinants of employee performance.

Astuti, W., and Amalia, L. 2021. The Relationship Between Work Motivation, Job Satisfaction, and Employee Performance: The Moderating Role of Psychology Capital and the Mediating Role of Organizational Commitment. Journal of Theory & Applied Management, Vol. 14. No. 2, pp. 102-128.

Buchanan, D.A., and Huczynsky, A.A. 2019. Organizational Behaviour, 10th Edition, Harlow: Pearson Education Limited,

Carvalho, A.D.C., Riana, I.G., and Soares, A.D.C. 2020. Motivation on Job Satisfaction and Employee Performance. International Research Journal of Management, IT & Social Sciences, Vol. 7 No. 5, pp. 13-23. https://doi.org/10.21744/irjmis.v7n5.960 .

Cetin, F., and Askun, D. 2018. The Effect of Occupational Self-Efficacy on Work Performance through Intrinsic Work Motivation. Management Research Review, Vol. 41 No. 2. https://doi.org/10.1108/MRR-03-2017-0062 .

Colquitt, J.A., Lepine, J.A., and Wesson, M.J. 2019. Organizational Behavior: Improving Performance and Commitment in The Workplace. 6th Edition. New York: McGraw-Hill Education.

Dharma, Y. 2018. The Effect of Work Motivation on the Employee Performance with Organization Citizenship Behavior as Intervening Variable at Bank Aceh Syariah. Emerald Reach Proceedings Series, Vol. 1 pp. 7-12. https://doi.org/10.1108/978-1-78756-793-1-00065 .

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Egenius, S., Triatmanto, B., and Natsir, M. 2020. The Effect of Job Satisfaction on Employee Performance Through Loyalty at Credit Union (CU) Corporation of East Kutai District, East Kalimantan. International Journal of Multicultural and Multireligious Understanding, Vol. 7, Issue 10, pp.: 480-489.

Endang T., and Sari, E. 2019. The Effect of Motivation and Discipline on Employee Performance at the Ministry of Transportation's Directorate of Ports. Ilomata International Journal of Social Science, Vol. 1 No. 1, pp. 1-9.

Girdwichai, l., and Sriviboon, C. 2020. Employee Motivation and Performance: Do the Work Environment and the Training Matter?. Journal of Security and Sustainability Issues, Vol. 9, pp. 42-64.

Griffin, R.W., Phillips, J.M., and Gully, S.M. 2019. Organizational Behavior: Managing People and Organizations, 13th Edition. Boston: Cengage Learning, Inc

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Lin, Y. 2021. A Study on the Relationship Between Project Management Competency, Job Performance and Job Motivation in e-Commerce Industry. Measuring Business Excellence, Vol. 25 No. 1. https://doi.org/10.1108/MBE-10-2020-0144 .

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Pawirosumarto, S., Sarjana, P.K., and Muchtar, M. 2017. Factors Affecting Employee Performance of PT. Kiyokuni Indonesia. International Journal of Law and Management, Vol. 59 No. 4. https://doi.org/10.1108/IJLMA-03-2016-0031 .

Rita, M., Payangan, O.R., Rante, Y., Tuhumena, R., and Erari. 2018. Moderating Effect of Organizational Citizenship Behavior on the Effect of Organizational Commitment, Transformational Leadership and Work Motivation on Employee Performance. International Journal of Law and Management, Vol. 60 No. 4, pp. 953-964. https://doi.org/10.1108/IJLMA-03-2017-0026 .

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Journal of Advances in Management Research

ISSN : 0972-7981

Article publication date: 11 February 2019

Issue publication date: 11 July 2019

The purpose of this paper is to synthesize the fragmented literature on organizational citizenship behavior (OCB), leader–member exchange (LMX), learning, innovative work behavior (IWB) and employee performance across different countries, disciplines and organizations, thereby broadening the literature breath and making gap identification comprehensive. Second, it provides information on how much studies have been concentrated on Africa with the goal of provoking scholarly work in a unique cultural setting on the interrelatedness of these concepts.

Design/methodology/approach

Relevant literature search was undertaken using key search terms, “employee performance,” “OCB,” “LMX,” “IWB,” “individual learning” and “team learning.”

The findings show positive relationships between the behaviors and employee performance. They also reveal an interesting diversity in the study across multidisciplinary fields holding both cultural and contextual significance for academia and practitioners.

Research limitations/implications

The limitation of literature to peer-reviewed journals from the authors’ university library might have missed important information not in this domain. Further studies must make use of additional search terms and engines excluded from this study to provide a more comprehensive analysis.

Practical implications

The paper has important managerial implications for practitioners. The analysis can support the understanding of employee performance from a broader and more diverse view points; and help in providing insight into real-life opportunities, constraints and solutions in enhancing performance management.

Originality/value

This systematic literature review highlights important knowledge gaps which need to be explored especially in the African and Ghanaian contexts.

• Innovative work behaviour
• Leader-member exchange
• Organizational citizenship behaviour
• Employee performance
• Individual learning
• Team learning

Atatsi, E.A. , Stoffers, J. and Kil, A. (2019), "Factors affecting employee performance: a systematic literature review", Journal of Advances in Management Research , Vol. 16 No. 3, pp. 329-351. https://doi.org/10.1108/JAMR-06-2018-0052

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A Literature Review on the Effects of Employee Relation on Improving Employee Performance

It is apparent that employees are the major valuable assets of an organization in which without them, hard to realize its basic objectives. To harvest more from employees it requires creating conducive working environment which satisfies the needs of individual employee as well as the manager of an organization. This conceptual paper tries to examine the basic concepts employee relation and its effects on employee performance through investigating a number of employee relationship management components such as communication, participative leadership, shared goals and value, mutual trust, motivation and conflict management. Moreover, the relationship between employee relations and employee performance is explored in-depth. The study also discusses on employee performance which comprises of the basic concept and measurements of performance. From a comprehensive review of literature on earlier studies, it was found that the preceding researches didn't make thorough endeavor to address the effects employee relation on employee performance. Finally, it was suggested that future researchers should investigate profoundly to come up with notable empirical results. Key words: Effects, Employee Relation, Improving, Employee Performance 1. INTRODUCTION

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The impact of communication software usage on work engagement in remote work: the mediating role of distraction and FOMO

• Published: 10 May 2024

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• Wan Jin 1 ,
• Pingping Li 2 ,
• Hang Ma 1 &
• Mingyue Qin 1  

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With the increasing demand for work-life balance and the development of information technology, remote work has become a widely adopted work mode, which has made communication software the primary means of communication for employees. However, previous research has not fully explored the impact of communication software usage (CSU) in remote work on work engagement, which is a crucial factor influencing employee performance. Therefore, this study, based on the Job Demands-Resources Theory, investigated the effects and mechanisms of CSU on work engagement in remote work. We collected a single time-point data set of 519 individuals with remote working experience and a dual time-point data set of 325 individuals in China. The results obtained from both datasets are consistent and indicate the following: (1) CSU in remote work has a significant negative impact on employee work engagement. (2) Distraction and fear of missing out (FOMO) mediate the relationship between CSU in remote work and work engagement respectively. (3) Intrinsic motivation moderates the negative effects of distraction and FOMO on work engagement. When employees have high intrinsic motivation, the negative effects of CSU in remote work through distraction and FOMO on work engagement diminishes. This study contributes to the research on the outcomes of CSU in remote work, deepens the understanding of the underlying mechanisms linking CSU and work engagement, and expands the knowledge of their boundary conditions.

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The Moderating Role of Workplace (Hybrid/ Remote) on Employee Engagement and Employee Turnover Intention

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This research is supported by the National Natural Science Foundation of China (72161014; 72162017), and the Social Science Foundation of Jiangxi Province(22JY23).

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Wan Jin contributed to the design of the framework, and the collection of primary materials. Pingping Li contributed to the empirical work and the analysis of the results. Hang Ma contributed to the writing of the first draft. Mingyue Qin contributed to the investigation and data analysis.

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Jin, W., Li, P., Ma, H. et al. The impact of communication software usage on work engagement in remote work: the mediating role of distraction and FOMO. Curr Psychol (2024). https://doi.org/10.1007/s12144-024-06035-z

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DOI : https://doi.org/10.1007/s12144-024-06035-z

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