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9 Flight Attendant Resume Examples & Guide for 2024

Flight Attendant Resume

• Flight Attendant Resumes by Experience
• Flight Attendant Resumes by Role

Your wanderlust has brought you a career that takes you all over the world.  Crafting a well-written resume  or writing a cover letter for a job seems far less exciting than seeing the sparkling Eiffel Tower or taking a safari through Kenya’s national parks. 

Still, it’s an essential process of your job hunt. We understand that  writing a resume  isn’t easy, but that’s why we’re here. 

After researching what airlines need from flight attendants in 2024,  we’ve compiled the following flight attendant resume samples and tips guaranteed to help you nab your next flight attendant role . With our help, before you know it, you’ll be well on your way to taking off on your next adventure!

or download as PDF

Why this resume works

• A summary demonstrates the best you have to offer, so mention anything explicitly described in the job description, like exceptional customer service and conflict resolution skills.
• All flight attendants must be certified, and many obtain additional education to get more certificates, so if you have any other certifications, add them! 

Senior Flight Attendant Resume

• Numbers are concrete evidence that you’re up to the challenge since they’re measurable.  
• Write your resume in reverse-chronological order so that your most recent job appears first. Since this position is likely the most relevant, it’s a wise move.

Entry-Level Flight Attendant Resume

• Good examples of transferable skills include customer service, collaboration, and conflict resolution. Use your objective to connect skills you learned in previous roles to what you’ll provide as a flight attendant at a specific company.
• Our number one rule?  Be honest.  If Lufthansa wants German speakers, but you can barely ask where the restroom is, don’t include your abilities at speaking Deutsch on your resume. Interviewers will ask you to demonstrate your skills, so always tell the truth!

Lead Flight Attendant Resume

• This is where metrics are beneficial. Numbers and percentages regarding increased efficiency, the number of passengers you served, and anything related to time is a great way to show employers you made a difference.
• To help with space if you’re using a  resume template , try rearranging sections and adjusting the font, vertical spacing, and margin sizes.
• Just make sure the text is big, and you have some white space!
• Include only three of your most relevant jobs so you can provide detailed descriptions for each one.

First Time Flight Attendant Resume

• Get inspired by a section in Everlyn’s first time flight attendant resume describing her tenure at Southwest Airlines. If such isn’t feasible for you, travel or hospitality-related roles like travel agent assistant or hotel front desk receptionist can suffice.

Cabin Crew Resume

• For a cabin crew resume, you could highlight your experience with Pipedrive for inventory management, Amadeus for streamlining passenger check-in, FlyMedic to overhaul safety training, and SkyBreath for fuel management. And if you have also worked as a customer service agent, tools worth mentioning in this case include Zendesk, Trello, and Salesforce.

Corporate Flight Attendant Resume

• For instance, customer service, safety protocols, team management, and innovative solutions should be the main highlights of your corporate flight attendant resume.
• In your flight attendant cover letter , you can take more time to show your customer service and safety protocol skills in action.

Delta Flight Attendant Resume

• For instance, your achievements to boost customer satisfaction ratings and increase conversions as a receptionist and call center agent, respectively, should have a place in your Delta flight attendant resume.

International Flight Attendant Resume

• Discuss duties that are specific to international travel, such as answering passenger questions regarding flight destinations.  
• Don’t forget to include your language abilities if you can speak more than one language.
• A summary can demonstrate your unique competencies concerning international travel, which is vital for your international flight attendant resume.
• Always tailor this section for each job application by listing the company name, position you’re seeking, and the goals you hope to achieve if you get the position.

Related resume guides

• Career change

Flight Attendant Resume Guide for 2024 [W/ Examples]

You’re a flight attendant.

AKA - a friendly individual that attends to a flyer’s every need.

In fact, you act as the face of the airline !

Now, you’ll be faced with many problems during your career, but it’s time to face your first one.

Your resume!

Airlines want to see that you have the necessary skills and experience under your belt.

But how do you do this?

Well, buckle up! 

We’re about to take you through a step-by-step process to making your own flight attendant resume.

• A job-winning flight attendant resume example
• How to write a flight attendant resume that gets you invited to interviews
• How to use the latest tips and tricks for a flight attendant resume that stands out and highlights your value

Now, before we move on, here’s a complete flight attendant resume to spark some inspiration:

How to Format a Flight Attendant Resume

Before you can reach top-speed and reveal your top achievements, you need to decide on the correct resume format

After all, the hiring manager won’t be impressed with a resume that is unprofessional and hard to read. 

Currently, the most common resume format for flight attendants is the “reverse-chronological” format, which displays the most recent achievements first

Other resume formats you could try are…

• Functional Resume – Got the required skills, but not the flight attendant experience? This format focuses on your skills, instead of your work experience.
• Combination Resume – Like the name suggests, a combination resume is a mix between the “Functional” and “Reverse-Chronological” formats, which means it focuses on both skills AND work experience.

Once you’ve landed on the correct format, you need to get your resume layout right.

Here’s what we recommend:

• Margins - One-inch margins on all sides
• Font - Pick a professional font that is slightly different (Do: Ubuntu, Roboto, etc. Don’t: Comic Sans)
• Font Size - Use a font size of 11-12pt for normal text and 14-16pt for headers
• Line Spacing - Use 1.0 or 1.15 line spacing
• Resume Length – Try and stick to a 1-page limit. If you’re having trouble with this, please view these one-page resume templates

Use a Flight Attendant Resume Template

Ever used a text editor as a resume-building tool? 

Two words: total headache.

Although Word is great for creating simple documents, it is far from the best at creating resumes with strict structure.

Want to create a flight attendant resume, but without the headache? 

Use a flight attendant resume template .

What to Include in a Flight Attendant Resume

The main sections in a flight attendant resume are…

• Contact Information
• Work Experience

Want a resume that stands out even more? Try these optional sections:

• Awards & Certification

Interests & Hobbies

Now, we’re going to explain how to write each of these sections…

Want more information on the resume sections? Check out our guide to What to Put on a Resume .

How to Write Your Contact Information Correctly

The contact section should be kept simple and precise.

But that’s not excuse to rush through it.

In fact, many job hopefuls make the mistake of rushing through this section, only for them to make crucial errors.

As such, take your time checking every single digit!

For your contacts section, include:

• Title - Keep this professional and factually correct
• Phone Number - List the phone that you’ll be most available on, and make sure there are no errors
• Email Address - Use a professional email address ([email protected]), not that funny one you created back in school ([email protected]).
• Location - Applying for a job abroad? Mention your location.
• (Optional) Relevant Social Media : LinkedIn, Medium, Instagram
• Kelly Ball, Flight Attendant. 101-358-6095. [email protected]
• Kelly Ball, Your Flight Friend 101-358-6095. [email protected]

How to Write a Flight Attendant Resume Summary or Objective

For a clean takeoff , your resume needs a strong introduction…

Especially with recruiters spending less than 6 seconds looking at each resume! 

Although scary, this fact highlights the importance of a resume that commands attention.  

But how can we do this?

The answer is simple: use a resume summary or objective .

In short, both the resume summary and objective are sections that introduce the main points of your resume.

The two sections have their differences…

A resume summary is a short paragraph that summarizes your professional experiences and achievements.

• Friendly, safety-conscious flight attendant with four years of cabin crew experience on international and domestic flights. Achieved 99.8% passenger satisfaction score at HardJet Airlines. Passionate about becoming the new flight attendant for XYZ Airlines, where my skills can be leveraged to maximise the quality of service.

A resume objective is a 2-4 sentence snapshot of what you want to achieve professionally.

• Friendly and approachable hotel receptionist for 5* hotel chain in New York. Experience attending to crowds of customers, which resulted in a 99.4% customer satisfaction score. Seeking an opportunity to leverage my interpersonal skills and passion for travel by joining the team at XYZ Airlines.

So, which one do you pick? 

In short, experienced flight attendants should use a resume summary, whereas flight attendant hopefuls should go for a resume objective.  

How to Make Your Flight Attendant Work Experience Stand Out

The work experience section is the most important section in any flight attendant resume.

Sure, it’s good to talk about your skills and education, but nothing shows your value like a rich work history.

Here’s how to structure your work experience section:

• Position name
• Company Name
• Responsibilities & Achievements

Flight Attendant

ACME Airlnes

01/2017 – 03/2020

• Recommended an alternative boarding system that reduced delays by 12% 
• Completed 1000+ hours of domestic and international flights within commercial jets holding up to 400 people
• Used efficient stowing techniques to ensure all luggage was secure
• Served refreshments to all passengers – received 98% positive feedback from passenger satisfaction surveys
• Helped to diffuse a high-level situation before it turned into an emergency

As you can see, the above example focuses on the applicant’s impressive achievements, instead of the basic flight attendant duties. 

“Served drinks”

“Served refreshments to all passengers – received 98% positive feedback from passenger satisfaction surveys”

So, what’s our point here?

Well, the first statement is too generic. Sure, you served drinks, but was this done successfully or not? 

The second statement is data-driven with specific details. It screams, “I will maintain the high standards of service within your airline” .

If you don’t bother with the details, the airline won’t bother calling you in for an interview!

Use Action Words to Make Your Flight Attendant Resume POP!

• “In charge of”
• “Worked in”

I challenge you to find a flight attendant resume that doesn’t include these exact words.  

And since you need to use every word to stand out, we’d recommend replacing these words with power words to emphasis your responsibilities and achievements:

• Conceptualized
• Spearheaded

How to Correctly List Your Education 

The most important section in a flight attendant resume is your experience.

The second most important section is your education.

Now, you don’t need any specialized degree to be a successful flight attendant, but you do usually require a high school degree or equivalent.

There’s nothing too complicated here, just list your resume in the following layout: 

• Degree Type & Major
• University Name
• Years Studied
• GPA, Honours, Courses, and anything else you might want to add

B.A. in Hospitality Management 

Boston State University

2015 - 2019

• Relevant Courses: Food Services in Cultural Institutions, Food and Beverage Technology, Establishing Service Standards and Procedures, On-Site Food Service Management, and Kosher Foodservice

Still have questions that need answering? Check out our guide on how to list education on a resume .

Top 14 Skills for a Flight Attendant Resume

The hiring manager needs to see that you’ve got what it takes to be a great flight attendant.

After all, you’ll be the face of the airline to every passenger!

As hiring managers usually have a checklist of required skills, you need to think carefully, and list the main skills in your arsenal.

Failure to do so will result in the hiring manager putting your resume straight into the “no” pile!

Need some inspiration?

Here are some of the most common and desirable flight attendant skills.

Hard Skills for Flight Attendants:

• Intercom Operation
• Safety Orientation Announcements
• Bridge Maintenance
• CPR & First Aid
• Emergency Procedures
• Plane Evacuation Protocols
• Inventory Control
• Counter Terrorism Measures

Soft Skills:

• Communication
• Stress Tolerance
• Safety Consciousness
• Time Management
• Multitasking
• Soft skills are remarkably important for a flight attendant. However, try not to go overboard with listing them. You see, every applicant will have the same generic skills listed.

Looking for a more comprehensive list of skills? Here’s a mega-list of 150+ must-have skills .

Other Resume Sections You Can Include

Keep your seatbelt fastened, because we’re not done yet!

Remember… your resume needs to go above and beyond . 

And a resume that looks the same as the others isn’t quite good enough.

When competing against experienced flight attendants, the following sections could be the deciding factor in whether you’re successful or not.

Awards & Certifications

Have you completed hospitality-relevant courses on Coursera?

Have you won an award for your flight attendant duties?

If there’s anything that shows your talents or knowledge, be sure to include this section in your resume!

Awards & Certificates

• “Improving Communication Skills” - Coursera Certificate
• “Learning How to Learn” - Coursera Certificate

As a flight attendant, you’ll be flying to different destinations around the world.

You will be attending to people who speak different languages to your common tongue. 

As such, being able to speak other languages is a useful skill to have.

You don’t have to be fluent either.

Being able to speak to a basic standard is more than enough to include on your resume.

To keep everything organized, split the languages by proficiency:

• Intermediate

Do you have a hobby you like to do in your spare time?

If so, definitely include it in your resume!

You see, having interests and hobbies make you more relatable. By including them in your resume, you��re giving the hiring manager a sneak peek into the type of person you are.

In a world where flight attendants are hiding behind their qualifications, don’t be afraid to show your personality. 

Not sure which hobbies & interests are relevant or suitable? We have a guide for that!

Match Your Cover Letter with Your Resume

Uh oh - more writing! 

But don’t head for the runway just yet, as a cover letter is extremely important. 

Covers letters show the airline that you dream of working for this airline, not any which will take you. 

By crafting a convincing cover letter, you are allowing your application to fly above the competition.

The first step to writing a convincing cover letter is to get the structure right. Here’s how to do that:

And here’s what to write in each section:

Contact Details

Your personal contact information, including full name, profession, email, phone number, location, website.

Hiring Manager’s Contact Information

Full name, position, location, email

Opening Paragraph

Start with a short, snappy introduction that hooks the hiring manager. Make sure to mention:

• The position you’re applying for
• Your experience summary and top achievement

Got the hiring manager hooked? Then go through the rest of your background. Some of the points you can mention are...

• Why you want to work for this specific airline
• Anything you know about the airlines culture
• Your top flight attendant skills
• If you’ve worked in similar industries or positions

Closing Paragraph

This is where you:

• Summarize the main points
• Thank the hiring manager for reading
• End with a call to action to continue the dialog, like “I’d love to further discuss how my experience as an X can help the airline with Y”

Formal Salutations

Use a formal closing, such as “Best regards” or “Sincerely.”

If you still need more information, please view your step-by-step guide on how to write a cover letter .

Key Takeaways

Fasten your seatbelt!

Because if you follow the above steps, you’re about to land that flight attendant job!

Now, let’s have a quick rundown:

• Perfect the formatting on your flight attendant resume. We recommend using the most popular format: reverse-chronological
• Stand out from your competition by using a resume summary or objective
• Try to talk about your most notable achievements rather than your daily tasks
• Match your flight attendant resume with a well-written cover letter

Related Resume Examples

• Receptionist Resume
• Bar and Restaurant Manager Resume
• Customer Service Resume
• Event Planner Resume
• Social Worker Resume
• Volunteer Resume

At Novorésumé, we’re committed to helping you get the job you deserve, every step of the way! Follow our career blog to stay up to date with industry-leading advice. Or, check out some of our top guides:

• How to Make a Resume with No-Experience [21+ Examples]
• 43+ Resume Tips and Tricks to Land Your Next Job in 2024
• How Long Should a Resume Be [For Any Profession]

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Flight Attendant Resume Examples

Writing a resume as a flight attendant can be a daunting task. With the need to provide detailed information on your experience, skills and accomplishments, it’s important to create a resume that stands out from the crowd. This guide will provide tips and examples to help you craft an effective flight attendant resume that will make a lasting first impression on potential employers. From highlighting your qualifications to adding relevant experience, this guide will help you create a resume tailored to the role of a flight attendant.

If you didn’t find what you were looking for, be sure to check out our complete library of resume examples .

Start building your dream career today! 

Create your professional resume in just 5 minutes with our easy-to-use resume builder!

Flight Attendant

123 Main Street | Anytown, USA 99999 | Phone: (123) 456-7890 | Email: [email protected]

A dedicated, reliable, and experienced Flight Attendant with 10 years of experience providing exceptional customer services and safety aboard aircrafts. Specializing in international flights, I have a proven ability to adapt to different cultures, manage challenging situations, and provide superior customer service. I am passionate about helping customers feel comfortable and safe while traveling, and am highly organized and attentive to detail.

Core Skills :

• Excellent customer service and communication skills
• Knowledge of airline safety and security regulations
• Superior multitasking and problem- solving abilities
• Adaptable to new cultures, language and customs
• Efficient at managing time and resources
• Adept at working independently and in teams

Professional Experience :

Flight Attendant, Air Canada, Toronto, ON – 2010 – Present

• Provided exceptional customer service and safety to passengers aboard international flights
• Assisted passengers with disabilities and special needs in a professional and courteous manner
• Ensured compliance with airline safety and security regulations
• Successfully defused difficult situations and provided resolutions
• Monitored cabin conditions and reported any concerns to the captain

Flight Attendant, US Airways, Phoenix, AZ – 2006 – 2010

• Welcomed passengers aboard aircrafts and provided safety instructions
• Served meals and beverages to passengers
• Assisted with baggage and checked tickets
• Assisted passengers with flight changes and seating arrangements
• Kept the cabin clean, organized and stocked

Education :

Bachelor’s Degree in Airline Management, Arizona State University, Phoenix, AZ – 2004

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Flight Attendant Resume with No Experience

Enthusiastic and customer- oriented Flight Attendant with a passion for the travel and hospitality industry. Seeking an entry level position to gain experience and acquire new skills.

• Exceptional customer service and interpersonal skills
• Organizational abilities
• Attention to detail
• Strong problem solving skills
• Flexible and adaptable
• Ability to stay calm in stressful and emergency situations
• Proficient with computers

Responsibilities

• Greeting and providing directions to passengers
• Guiding passengers through boarding and deplaning
• Ensuring safety and security of the passengers
• Checking passports and boarding passes
• Providing assistance with stowing and retrieving luggage
• Serving beverages and snacks
• Demonstrating emergency procedures and equipment
• Completing paperwork and filing reports
• Assisting with customer complaints and incidents
• Maintaining cleanliness of the cabin
• Promoting products and services to passengers
• Participating in team meetings and training sessions.

Experience 0 Years

Level Junior

Education Bachelor’s

Flight Attendant Resume with 2 Years of Experience

Experienced Flight Attendant with two years of experience in providing superior customer service to passengers in accordance with safety and security requirements. Proven ability to prioritize tasks and remain calm and professional in fast- paced and unpredictable environments. Possesses a positive, friendly attitude and the ability to establish strong working relationships with passengers, pilots and other airline personnel.

• Excellent customer service skills
• Detailed knowledge of safety and security regulations
• Ability to multitask and prioritize tasks
• Excellent interpersonal and communication skills
• Ability to remain calm and professional in unpredictable situations

Responsibilities :

• Greet and welcome passengers upon boarding
• Provide passengers with information about the flight, including route, estimated time of arrival, and safety instructions
• Assist passengers with luggage and other onboard needs
• Ensure passengers’ safety and security needs are met
• Administer first aid during emergencies
• Conduct safety checks to ensure all passengers are properly secured during takeoff and landing
• Answer passengers’ inquiries and address concerns in a courteous and professional manner
• Assist with onboard service, which includes serving meals and drinks, collecting trash, and arranging seating
• Ensure that the cabin is clean and all safety equipment is in good condition
• Monitor passenger behavior and enforce safety regulations
• Assist with the evacuation of passengers in case of an emergency
• Keep records of service and incident reports

Experience 2+ Years

Flight Attendant Resume with 5 Years of Experience

A well- experienced Flight Attendant with five years of industry experience in the air travel sector. A highly service- oriented individual with excellent customer service skills. Possesses the ability to work independently and as a part of a team with a high degree of professionalism. An excellent communicator with the ability to effectively communicate with passengers to provide quality services. Possesses a strong work ethic, organizational, and problem- solving skills.

• Exceptional customer service skills
• Passion for delivering the highest levels of service
• Strong communication skills and ability to work with different cultures
• Ability to work under pressure in a fast- paced environment
• Excellent organizational and problem- solving skills
• Knowledge of safety regulations and procedures
• Proficient in the use of computers
• Greet and welcome passengers onboard
• Provide passengers with information and guidance related to their flight
• Assist passengers with their luggage
• Check tickets and direct passengers to their assigned seats
• Demonstrate safety and emergency procedures
• Serve meals and refreshments to passengers
• Ensure passengers’ comfort and safety during the flight
• Respond to passengers’ inquiries and requests
• Assist passengers with special needs
• Prepare and submit reports of flight activities
• Collect payments and keep records of sales
• Ensure the aircraft is clean and tidy before and after each flight

Experience 5+ Years

Level Senior

Flight Attendant Resume with 7 Years of Experience

Enthusiastic and experienced flight attendant with 7 years of experience in the airline industry. A natural customer service professional, I have a proven track record of delivering excellent services to passengers. I have a passion for safety, customer satisfaction and efficiency. I am able to stay calm and composed under pressure, remain courteous and professional at all times, and take the initiative to assist in any way necessary.

• Airline Operations and Safety
• Excellent Customer Service
• Excellent Communication Skills
• Problem Solving
• Multi- Tasking
• Cultural Understanding
• Foreign Languages
• Greeting and assisting passengers in boarding, deplaning, and in- flight.
• Providing excellent customer service and safety to all passengers while in- flight.
• Assisting passengers with any needs or requests during the flight.
• Monitoring and ensuring safety during the flight.
• Providing passengers with information about the flight, destination, and services.
• Ensuring compliance with federal regulations and company policies.
• Checking and monitoring cabin during the flight.
• Assisting with baggage handling and stowage.
• Conducting pre and post- flight safety checks.
• Collecting and tallying ticket sales.

Experience 7+ Years

Flight Attendant Resume with 10 Years of Experience

Highly experienced Flight Attendant with 10 years of experience in the airline industry. Proven ability to multi- task and remain calm under pressure. Adept at providing superior customer service while ensuring the safety of all passengers. Possesses excellent interpersonal skills, making passengers feel taken care of, comfortable, and safe.

• Superior customer service
• In- depth knowledge of safety protocols
• Excellent communication and interpersonal skills
• Ability to multi- task and remain calm under pressure
• Ability to take swift and logical decisions
• Experience with efficient and organized operations
• Welcomed passengers on board and provided them with safety information.
• Conducted pre- flight briefings and ensured passengers had their seat belts fastened.
• Assisted passengers in stowing away their luggage and other personal items safely.
• Attended to passengers in- flight needs such as serving meals, drinks, and snacks.
• Ensured comfort and safety of passengers during flights.
• Responded to medical emergencies and provided basic first- aid.
• Monitored cabin for suspicious behavior or criminal activity.
• Conducted post- flight duties such as cleaning, restocking, and re- arming.

Experience 10+ Years

Level Senior Manager

Education Master’s

Flight Attendant Resume with 15 Years of Experience

Highly experienced Flight Attendant with a proven track record of delivering outstanding customer service to passengers with a variety of backgrounds, needs, and expectations. Over 15 years of experience of international and domestic flights, with expertise in ensuring passenger safety and comfort, as well as resolving passenger issues. Skilled at maintaining composure during difficult situations and providing excellent customer service with a friendly and considerate manner.

• Excellent interpersonal, communication, and organizational skills
• Strong understanding of relevant safety regulations and procedures
• Ability to remain calm during stressful situations
• Proficiency with customer service and conflict resolution
• Broad experience in various types of flights
• Knowledgeable in aircraft systems and safety regulations
• Able to work in a fast- paced and ever- changing environment
• Assist passengers with boarding and disembarking the aircraft
• Conduct pre- flight safety checks and provide safety briefings
• Assist in the serving of refreshments and meals
• Assist passengers with any queries or requests during the flight
• Inspect the cleanliness of the aircraft and ensure that all safety regulations are enforced
• Respond to emergency situations and provide medical assistance if necessary
• Monitor passenger behavior and ensure that all passengers comply with applicable safety regulations
• Ensure that the cabin and aircraft are clean, tidy, and organized
• Provide assistance to passengers with special needs
• Maintain accurate records of flight manifests, passenger manifests, and other flight data.

Experience 15+ Years

Level Director

In addition to this, be sure to check out our resume templates , resume formats ,  cover letter examples ,  job description , and  career advice  pages for more helpful tips and advice.

What should be included in a Flight Attendant resume?

A Flight Attendant resume should be no more than one page long and should be tailored to address the specific flight attendant job requirements. When writing a Flight Attendant resume, it’s important to include all the necessary information that employers need. A good Flight Attendant resume should include the following:

• Professional Summary: A short summary that highlights relevant experience and qualifications for the job.
• Education: List of educational qualifications and any additional licenses and certifications.
• Experience: Detail any past experience in the flight attendant field, highlighting any special training or experience relevant to the job.
• Skills: Outline any relevant flight attendant related skills including customer service, conflict resolution, and problem solving.
• Additional Skills: List any additional skills such as languages spoken and computer skills.
• References: Include contact information for at least two professional references.

What is a good summary for a Flight Attendant resume?

A Flight Attendant resume should be concise and to the point. It should focus on your relevant experience and skills related to a Flight Attendant position. The summary should be a short paragraph that outlines your qualifications and highlights any special qualities you possess. Your summary should be accompanied by a list of your key accomplishments, such as making sure passengers are comfortable and ensuring their safety. Additionally, it should mention any specialized training or certifications you have received. By including this information, potential employers will be able to quickly determine whether you are the right person for the job.

What is a good objective for a Flight Attendant resume?

A Flight Attendant resume should include an objective that is tailored to the specific job they have applied for. A good objective should be concise and demonstrate the applicant’s knowledge of the industry and their desire to excel in the role.

Here are some examples of good objectives for a Flight Attendant resume:

• To utilize my customer service and flight attendant experience to provide superior service to passengers and ensure their comfort and safety during the flight
• To provide excellent customer service and safety to passengers and crew while working as a Flight Attendant
• To provide exceptional service to passengers while upholding the highest safety standards
• To protect the safety, comfort, and well-being of passengers on each flight with excellent customer service
• To use my strong knowledge and experience as a Flight Attendant to provide exceptional customer service and ensure passengers’ safety
• To demonstrate my excellent customer service and safety skills as a Flight Attendant in order to exceed customer expectations

How do you list Flight Attendant skills on a resume?

Writing a resume for a Flight Attendant position can be challenging. You want to list the skills and experience that will make you stand out from other applicants and demonstrate why you’re the best fit for the role. Here are some tips for listing your Flight Attendant skills on your resume:

• Highlight Your Relevant Experiences: If you have prior experience as a Flight Attendant, be sure to highlight it on your resume. List any duties or responsibilities that demonstrate your abilities in the role.
• Showcase Your Professional Skills: Professional skills are key for a Flight Attendant. List the skills that make you an ideal candidate for the position, such as excellent customer service, problem-solving, first aid and CPR certification, and more.
• Emphasize Your Interpersonal Skills: Flight Attendants must be able to interact professionally and effectively with passengers, staff, and crew. Highlight any relevant interpersonal skills, such as communication, conflict resolution, and friendliness.
• Demonstrate Your Multi-tasking Abilities: Flight Attendants must be able to multitask and handle multiple tasks at once. Showcase any experiences that demonstrate your ability to handle multiple tasks and respond to last-minute changes quickly and efficiently.
• Focus on Your Safety Training: Airlines require Flight Attendants to have safety training. List any safety certifications or trainings you’ve completed that demonstrate your commitment to the safety of passengers and crew.

By highlighting these skills on your resume, you’ll be able to demonstrate why you’re the best candidate for the Flight Attendant position.

What skills should I put on my resume for Flight Attendant?

When writing your resume for Flight Attendant, it’s important to highlight the skills that make you the best applicant for the job. Here’s a list of key skills employers are looking for in a Flight Attendant:

• Customer Service: Flight Attendants need excellent customer service skills in order to provide a positive experience for passengers. This means having a friendly, approachable demeanor and the ability to problem-solve quickly and efficiently.
• Communication: Flight Attendants must be able to communicate effectively with passengers, crew members, and the pilot. This means having strong verbal and written communication skills.
• Safety: Flight Attendants must be knowledgeable about safety regulations and emergency procedures. They must also be able to think and act quickly in emergency situations.
• Multi-tasking: Flight Attendants must be able to handle multiple tasks at once and respond to the needs of passengers simultaneously.
• Adaptability: Flight Attendants must be able to adapt to unpredictable situations in the cabin, such as delays or medical emergencies.
• Organization: Flight Attendants need to be organized and efficient in their duties, from serving meals to making sure the cabin is clean and tidy.

These are the key skills employers are looking for in a Flight Attendant. Include these skills on your resume to show you’re the ideal candidate for the job.

Key takeaways for an Flight Attendant resume

When it comes to writing a Flight Attendant resume, there are some key takeaways that can help make your resume stand out from the competition. These takeaways include emphasizing your customer service experience and highlighting any related training you’ve received in the area. Additionally, be sure to showcase your communication and organizational skills which are key components of this role.

One of the most important aspects of a Flight Attendant resume is emphasizing your customer service experience. This includes highlighting any previous customer service roles you’ve held in the past such as hospitality roles, retail positions, or any other customer-facing job. Additionally, be sure to mention any additional training you’ve received in customer service, such as an airline customer service course. This will demonstrate to employers that you are knowledgeable in the area and have the skills necessary to excel in the role.

• It is also important to showcase your communication and organizational skills on your resume. As a Flight Attendant, you are expected to be able to handle multiple demands at once. This means you must be able to clearly and effectively communicate with passengers, crew members, and other staff. Additionally, you must be able to stay organized and follow instructions. Be sure to include any examples of situations where you have demonstrated these skills.
• Finally, make sure to include any additional certifications and qualifications you may have such as first aid or language qualifications. These can help you stand out from the competition and demonstrate to employers that you have the skills necessary to excel in the role.
• Overall, your Flight Attendant resume should showcase your customer service experience and highlight any additional training you’ve received in the area. Additionally, be sure to emphasize your communication and organizational skills, as well as any additional qualifications you may have. By doing this, you can ensure your resume stands out from the competition and shows employers that you have the skills necessary to excel in the role.

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• • Led a team of flight attendants, ensuring adherence to safety protocols and providing exceptional customer service on international flights.
• • Conducted safety demonstrations and responded to in-flight emergencies, contributing to a 100% safety record.
• • Implemented a new training program for junior flight attendants, improving team efficiency and service quality.
• • Managed in-flight sales of duty-free products, achieving a 20% increase in sales revenue.
• • Received the 'Excellence in Customer Service' award for two consecutive years, recognizing outstanding passenger service.
• • Developed and maintained positive relationships with passengers, resulting in a 30% increase in positive customer feedback.
• • Provided high-quality customer service, ensuring passenger comfort and satisfaction on domestic flights.
• • Assisted in the development of an in-flight entertainment system, enhancing passenger experience.
• • Participated in emergency landing drills, ensuring preparedness and safety of all passengers.
• • Collaborated with the cabin crew to streamline service procedures, reducing service time by 15%.
• • Facilitated communication between the cockpit crew and passengers, ensuring clear and concise announcements.
• • Handled customer inquiries and complaints, achieving a resolution rate of 95%.
• • Assisted passengers with check-in and boarding, improving the efficiency of pre-flight procedures.
• • Contributed to a team project that redesigned the boarding process, reducing boarding time by 10%.

6 Flight Attendant Resume Examples & Guide for 2024

Your flight attendant resume should demonstrate exceptional customer service skills. It's critical to highlight your ability to ensure passenger comfort and safety. Ensure that your resume also showcases your proficiency in emergency response procedures. Airlines value team players, so include examples of collaboration and teamwork.

All resume examples in this guide

Senior Flight Attendant

Entry-Level Flight Attendant

Corporate Flight Attendant

Lead Flight Attendant

How to format a flight attendant resume

If you're an experienced flight attendant, the reverse-chronological resume format  is highly recommended. It highlights your career progression and achievements across different airlines or flight attendant positions.

New flight attendant hopefuls might find great value in choosing either a functional resume format  or a hybrid layout . They both prioritize skills and strengths rather than putting the focus on past jobs.

On top of that, it's very important to choose a good resume design, especially if you want to stand out among other applicants. Our professional resume templates  offer a modern and clean look that grabs attention quickly.

When getting your flight attendant resume ready, keep these tips in mind:

• Convert your resume to a PDF file  in order to keep the layout and design the same, no matter how or where it's opened.
• Include your contact information  and more precisely an email address, a phone number, and a current city or region.
• Use 1-inch margins  all around your resume to keep it looking neat and easy to read .
• Choose Rubik, Volkhov, or Montserrat for your resume fonts . Their size should be between 10 and 12 points to make sure it's readable but also fits everything you need to include.
• When picking colors for the resume , think about what looks professional and is easy on the eyes. Blue, mirroring the sky's serenity, is a top choice because it symbolizes trust.
• Optimizing your resume for Applicant Tracking Systems  is vital too. These systems scan resumes for relevant keywords  in areas like skills, education, and work experience.

If your flight attendant resume could use a refreshing, think about using our free AI resume checker . It performs 16 important checks to get your resume ready and to improve your chances of getting interviews.

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Resume formatting  matters, but now let's move on to the key sections that must be included in your CV.

The top sections on a flight attendant resume

• Contact information:  It’s critical for communication with the recruiter.
• Professional summary: Highlight why you are suitable for the cabin crew.
• Work experience: Demonstrate your past experience in customer service or in aviation.
• Skills and certifications: Showcase your specific abilities like first aid, CPR, and foreign language fluency, necessary in the field of aviation.
• References: Include recommendations from former employers or educators to provide credibility to your application.

As  you put together your flight attendant resume, keep in mind that recruiters will be searching for clear indicators that you're the perfect candidate for this position.

What recruiters want to see on your resume

• Proven customer service excellence that shows the ability to enhance passenger satisfaction and loyalty through exceptional service interactions.
• Proficiency in safety and emergency procedures that highlight a commitment to passenger safety and readiness to handle critical situations.
• Proof of multilingual skills that show the ability to overcome language barriers with international passengers.
• Evidence of flexibility and adaptability that shows the ability to manage unpredictable flight schedules.
• Demonstrated physical resilience, crucial for upholding service quality on long flights and efficiently dealing with luggage.

Impress recruiters by tailoring a clear and informative work experience section  on your flight attendant resume. This section is key for employers assessing your suitability for their team.

How to write your flight attendant resume experience

The main aim of flight attendants is to make service for passengers better. This means making sure they’re more comfortable, ensuring their safety, and making them more satisfied with the service they receive. Talk about your own successes in previous jobs, giving examples of how you made service better and the good results that came from it.

• • Served food and drinks to passengers quickly.
• • Worked well with the cabin crew team.
• • Took care of passengers' needs during flights.
• • Handled payments for in-flight purchases.

The example isn't strong because:

• It's too general. The listed tasks could apply to many jobs.
• Missing flight attendant tasks.
• It's vague about any specific achievements.

Now let's improve it a bit.

• • Quickly served food and drinks to more than 200 passengers on each flight.
• • Helped keep all flights safe with a team of 6, with no accidents for 2 years.
• • Sold snacks and items worth $500 on each flight, increasing sales by 30% in just 9 months.
• • Adapted to sudden schedule changes, taking on 30+ unexpected flight duties for the last 12 months

The second example is better because it:

• Shows the flight attendant's direct impact, making their successes easy to grasp.
• Measures the specific outcomes of their efforts on passenger satisfaction.
• Points out adapting to unexpected changes, showing that they can handle surprises.

Update your LinkedIn profile whenever you revise your resume. Consistency is key, as recruiters check both to ensure there are no discrepancies.

Tailoring your flight attendant resume involves deciding on its length. A one-page resume  might be concise, but a two-page resume  could provide a detailed view of your customer service and safety skills. Focus on what highlights your qualifications best.

In the next section, we'll cover how to put numbers in your resume  that emphasize your work as a flight attendant.

How to quantify impact on your resume

On a flight attendant resume, emphasize your actions and their outcomes, even if they're not all quantifiable. Also, try starting achievements with action verbs  to catch the recruiters' eyes.

• Showcase your communication skills by specifying the number of languages you speak.
• Highlight your customer service experience by indicating the number of years you've worked in such roles.
• Illustrate your ability to handle a high workload by detailing the number of flights you’ve managed weekly.
• Prove your capability to serve a large number of passengers by noting the typical count per flight.
• Reflect your readiness for medical emergencies by listing the exact number of First Aid/CPR certifications you've obtained.
• Show you can handle stress and adapt by listing how many tough layovers you've dealt well with, which also illustrates you're good with changes and challenges.

How do I write a flight attendant resume with no work experience

Embarking on a career as a flight attendant is an exciting path for both recent graduates and seasoned professionals seeking a change from conventional roles to a more dynamic, people-oriented environment. This field attracts individuals from various professions, including accountancy, nursing, teaching, and even law.

If you are newly graduated and eager to start your career as an FA, here's what can help you with to get noticed, despite the lack of experience .

• Objective section : Write 2-3 sentences that highlight your passion for customer service, any relevant interpersonal experiences, and your career goals. Recruiters should see how your ambitions match the airline's service standards.
• Skills: List both soft and hard skills crucial for a flight attendant, such as effective communication, emergency response training, multicultural sensitivity, etc. Whether from volunteer work, courses, or other jobs, showcase every skill applicable to the flight attendant role.
• Education and certifications:  Mention your education level, any majors or focuses, and relevant training (such as CPR certification) that could be beneficial for a flight attendant.
• Work experience: Include any previous employment that showcases transferable skills like teamwork, problem-solving, customer interaction, etc.

How to list your hard skills and soft skills on your resume

When creating your resume for a flight attendant job, it's important to show both your hard and soft skills . Think about what you're good at and put together a list of skills that will really make an impression on recruiters.

Best hard skills for your flight attendant resume

• First aid administration
• CPR first aid
• Advanced swim training
• Meal and beverage service
• Emergency equipment operation
• PA system operation
• Multilingual skills
• Airline reservation system knowledge
• Proficiency in aircraft evacuation procedures
• Flight safety regulation knowledge
• Skill in operating emergency evacuation equipment
• Familiarity with automated external defibrillators (AED)
• Understanding of aviation security measures
• Knowledge of in-flight service procedures

When tailoring your skill section , closely read the job description  and make sure your skills fit what they're looking for.

Best soft skills for your flight attendant resume

• Excellent customer service
• Active listening
• Diplomacy and tact
• Effective communication
• Multitasking
• Detailed oriented
• Stress management
• Flexibility
• Strong people skills
• Cultural awareness
• Adaptability
• Ability to stay calm under pressure

Now that we’ve talked about skills for good flight service, let's look at the educational part that helps with these skills. This section explores more about degrees and certificates.

How to list your certifications and education on your resume

The most common majors pursued by flight attendants  in 2021 (counting all academic degrees) were Business (10,934 people), Communications (4,911 people), and Education (4,358 people).

To properly list your education  on a flight attendant resume, use a format that highlights the most important details and makes it easy for hiring managers to understand them.

Follow this guide:

• Degree and major:  Begin with the type of degree you received and your major or focus area. This is important because it shows your foundational knowledge and any specific focus relevant to customer service or safety.
• Institution name: Next, include the name of the institution where you obtained your degree. This information lends credibility to your resume, particularly if the institution is recognized for its programs related to hospitality, communication, or safety training.
• Location: Adding the location (city and state) of your institution can be useful, especially if the region is known for its strong emphasis on hospitality training.
• Graduation date: State when you graduated. If you're still in school, mention your expected graduation date .  
• Grade Point Average : Including your GPA is optional and usually recommended only if you've graduated recently and it strengthens your application. If it was above a 3.5, including it can highlight your academic dedication otherwise you better skip it.

An example of how to format an education entry effectively:

• • Focused Studies: Customer service excellence, team management, and conflict resolution.

Besides getting a bachelor's degree, it's a good idea to also get a cabin crew certificate from a professional training center like The Flight Attendant Academy .

Recruiters look for candidates who are committed to their personal and professional growth, especially in a field as demanding as aviation. Showcasing certifications on your resume, like advanced safety training, service excellence courses, or first aid qualifications, demonstrates your effort to keep pace with the evolving demands of flight service. These following certifications can make your candidacy even more attractive to hiring managers.

Best certifications for your flight attendant resume

• CPR & First-aid Certification
• Water Survival/Lifesaving Training
• Customer Service Excellence Training  
• Crew Resource Management (CRM) Training  

Crafting each part of your resume clearly is crucial, especially for flight attendants, where a compelling summary can capture the recruiter's interest.

How to write your flight attendant resume summary or objective

Experienced flight attendants benefit from including a summary on their resumes . This concise introduction emphasizes your most relevant skills and experiences, directly correlating them to what the job seeks. It gives recruiters a fast overview of how well you fit the flight attendant role. We'll look at a strong and a weak example of a flight attendant resume summary to point out effective strategies.

A broad statement like this won't catch the attention of hiring managers, nor does it highlight any specific skills.

This example is better because it:

• Highlights 9 years at Alaska Airlines and showcases a deep commitment and extensive experience in the aviation field.
• Emphasizes proficiency in English, French, and Spanish, which indicates the candidate's ability to communicate with diverse passengers.
• Puts the focus on delivering high-quality service and establishes the candidate as a valuable team member.
• Shows the applicant wants to get better at skills like teamwork and leadership, demonstrating that they’re looking forward to growing their career.

Additional sections for a flight attendant resume

When tailoring your flight attendant resume don't forget to underline your successes. In addition to the usual summary, work history, education, and qualifications, think about adding these sections:

• Training: Shows ongoing learning and knowledge in aviation safety and service standards.
• Language skills : Indicates the ability to communicate with passengers from various backgrounds.
• Passions: Mention interests and hobbies  related to travel or customer service (e.g., exploring new cultures, language learning, etc.) to show what motivates and inspires you in your role as a flight attendant.
• Strengths: Highlight your unique talents that are relevant to flight attendant duties.
• References:  Include recommendations from past employers or instructors to attest to your qualifications and character.

Key takeaways

Here is a round-up of the most significant points from the article:

• Include key sections on your flight attendant resume: contact info, professional summary, work experience, skills and certifications, and references.
• Utilize a reverse-chronological format if you're experienced to showcase your career progression.
• Optimize your resume for Applicant Tracking Systems by including relevant keywords from the job description.
• Mention relevant education and any specific certifications that demonstrate your commitment to professional growth.
• Keep your resume summary or objective brief and meaningful to quickly demonstrate how your skills and experience qualify you for the flight attendant role.

Flight Attendant resume examples

Explore additional flight attendant resume samples and guides and see what works for your level of experience or role.

Looking to build your own Flight Attendant resume?

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Perfecting Your Flight Attendant Resume

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If having an office with a view and fringe benefits that include free airline travel sound like the job for you, it’s time to customize your resume and apply to be a flight attendant. According to Boeing’s Commercial Outlook , 899,000 cabin crew members (aka flight attendants) will be needed globally over the next 20 years. So now is a good time to polish your flight attendant resume to join this workforce in the sky

Flight Attendant Agency

Flight Attendant Requirements 

Most airlines require their flight attendant candidates to have a high school diploma or equivalent (GED) and be 21 years of age or older. They should also have the ability to: lift up to 50 pounds above their shoulders (to load luggage into overhead bins); push and/or pull a cart requiring 32 pounds of force, and open and close an emergency exit door weighing up to 60 pounds. English proficiency is also required for most flight attendant jobs at airlines operating in the U.S. Previous guest services experience is preferred and bilingual capabilities are a plus.

Flight attendant candidates should present a professional appearance. Certain airlines may require that tattoos be concealed and may also restrict visible body piercings (including ear gauges and cuffs).

Flight Attendant Resume Must-Haves

To make your flight attendant resume shine above the competition, be sure to highlight your customer service experience, physical capabilities and endurance, positive attitude, communication, and leadership skills, as well as any previous aviation or safety experience you might have. It’s also important to highlight your passion for the aviation industry and/or travel. The airlines want people who understand and relish their greater mission—it’s not just about getting people safely from point A to point B, it’s about making each flight the experience of a lifetime.

• Communication

Communication skills are important in any job and are particularly critical as a flight attendant. As a flight attendant, you will communicate with passengers, as well as fellow crew members and pilots. It’s essential that you can speak in a way in which people understand you and respond favorably to your requests.

For your flight attendant resume, be sure to include examples of your interpersonal and public speaking skills and experience. This might include working as an announcer at your local ballpark, reciting a poem on stage, and/or clearly communicating with team members to accomplish a common task. 

Flexibility

An aircraft is a dynamic environment and as a flight attendant, you must understand that your work schedule may be subject to change at any time, based on emergencies, workforce availability, workload, maintenance, and technical developments. In the aviation industry, safety always comes first. If that means your aircraft sits on the tarmac for an hour or two while the A&P fixes something on the flight deck, then your work day just got extended. Be sure to highlight in your flight attendant resume your ability and willingness to flex with the needs and demands of the job. 

Be a Positive Team Member

Flight attendants are primarily responsible for the guest experience aboard an aircraft. Airlines want to build loyalty among their passengers so that when they fly again, they choose to fly on their airline exclusively. A positive, friendly, service-minded manner on the part of its flight attendants goes a long way in helping an airline build a loyal customer base.

Additionally, an aircraft doesn’t offer a lot of space to work in. Given the space constraints and the dynamic environment (mentioned above), passenger and crew tempers have been known to flare. A positive attitude and the ability to work on a team are key attributes that airlines look for in a flight attendant’s resume. 

Servant Leadership

As a flight attendant, you will be expected to direct passengers with regard to safety information, e.g. preflight announcements and emergency procedures. Additionally, you are required to remind, and when necessary, enforce FAA regulations with regard to the flying public. Being in this position puts the flight attendant in a position of authority, requiring leadership skills. However, the airlines recognize that the best leaders in public service roles, like the airlines, are servant leaders.

As you grow in your career as a flight attendant , you may ascend to the role of the lead flight attendant. In this role, servant leadership skills are even more desirable. Include in your flight attendant resume any experience you may have as a servant leader (one who focuses on the well-being and growth of the people and communities to which they belong).

Passion for Travel and Aviation

While rarely listed in any airline’s flight attendant job description, mentioning your passion or experience in aviation and travel is sure to put your resume on top. Those who work in the airline industry are typically passionate about aviation. They want flight attendants who bring a spirit of excitement and enjoyment of aviation to their jobs so that passengers might also catch the aviation bug and fly more. 

Physical Strength and Endurance

A flight attendant’s job requires a certain degree of physical strength and endurance. The job responsibilities include lifting items that weigh up to 50 pounds over your shoulders and pushing/pulling a cart that requires 32 pounds of force to maneuver. Additionally, a flight attendant’s job requires long periods of standing and walking with very short, sporadic breaks—if any. Your flight attendant resume should reflect job experiences that include physical strength and endurance. 

Customer Service

On an airplane, the primary customer is the passenger. Depending upon the size of the aircraft, as a flight attendant, you will be personally responsible for nine to 50 passengers. However, with the largest commercial airplane (Airbus A380-800) carrying up to 840 people on international flights, you should be prepared to help any one of these passengers upon request. Given the number of passengers and the airlines’ overriding business concern—to create a loyal customer base—it is critical to demonstrate in your flight attendant resume your skills and experience in working with and satisfying customers and dealing with customer complaints.

Flight Attendant Skills To List on Your Resume

Not everyone gets a call to interview for a flight attendant job. Make sure your flight attendant resume stands out by including these key skills. 

• Customer Service 
• Safety Orientation
• Public Speaking  
• Organization 
• Dependability

Helpful Work Experience to Land a Flight Attendant Gig

Your flight attendant resume should include any prior work experience that showcases your skills and abilities to be a flight attendant. This can include working for a fast food restaurant, a retail store, a hotel, or in any supervisory or service-related role. Do you have experience acting in community theater? As a flight attendant, the aisle of the airplane is your stage. Be sure to list any experiences you’ve had where you had a public speaking role or were in the limelight. Following are examples of relevant work experience that you could expand upon in your flight attendant resume. 

• Retail or Direct Sales
• Food Service
• Hospitality & Hotel Industry 
• Spokesperson
• Entertainment
• Administration
• Private Pilot

Writing a Resume with No Experience

No experience, don’t worry! Given the current need for flight attendants , airlines may be more interested in attitude and aptitude than in work experience. If you haven’t worked outside of your home, you can list volunteer activities and school projects on your flight attendant resume.

Any experiences that you’ve had that required you to work on your own, with a team, or with members of the community to deliver a product or service would be good to include. Have you volunteered at your local humane society, hospital, or church? List it.

It’s also beneficial to include extracurricular activities that build leadership skills, including involvement with professional associations or groups like the Boy Scouts or Girl Scouts, or College Clubs.

Apply for a Flight Attendant Job Today

With business and leisure travel trending up, opportunities to work as a flight attendant are plentiful. If you love to fly and don’t mind working in tight spaces, this may be the job for you. Follow the resume-writing tips above and submit your application today. A 30,000-foot office with a view is waiting for you! You can find flight attendant opportunities and other aviation career announcements on the FLYING Job Board .

For all things aviation, subscribe to FLYING Magazine .

Most airlines provide a free four to six-week training program for new-hire flight attendants, which may or may not include per diem to offset the cost of meals and expenses. Additionally, some airlines offer a one-time bonus upon completion of the training program.

Anyone who is 21 or older and has a high school diploma or equivalent (GED) is eligible to apply to be a flight attendant.

Most hiring managers recommend applicants keep their resume to one page in length. You may also wish to include a cover letter, which helps to personalize your application and describe your passion for aviation and travel

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3 Flight Attendant Resume Examples for 2023

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2022 - Present

• Assisted an average of 150 passengers during each flight, maintaining a high level of professionalism and courtesy.
• Collaborated with crew members to coordinate cabin services and ensure timely delivery of meals and beverages, resulting in increased customer satisfaction.
• Responded to and resolved passenger complaints, creating a positive experience and improving customer loyalty.

2017 - 2022

• Trained and supervised new flight attendants, ensuring consistent adherence to company standards and policies.
• Maintained a clean and organized cabin, ensuring passengers' comfort and safety throughout the flight.
• Received multiple commendations from passengers for exceptional service and problem-solving skills.

Modern Flight Attendant Resume Example

Creative Flight Attendant Resume Example

When creating a resume for a flight attendant position in 2023, there are certain formatting considerations you should keep in mind. These include the length, design, and format of your resume. Here's what you need to be aware of:

Resume Length:

• Keep it concise and to the point, aiming for a one-page resume.
• Include only the most relevant information that highlights your skills and experiences as a flight attendant.
• Avoid lengthy paragraphs and instead use bullet points to make your resume more reader-friendly.

Resume Design:

• Choose a clean, professional, and easy-to-read font.
• Use clear headings and subheadings to organize your resume.

Resume Format:

• Start with a professional summary or objective statement that showcases your skills, experience, and career goals.
• Follow the summary with sections that highlight your relevant skills, such as "Flight Attendant Skills" or "Key Competencies."
• Include a section for your work experience, listing your previous positions and emphasizing your achievements and responsibilities.
• Create a separate section for your education and any relevant certifications or training.
• Finally, add a section for additional information, such as language proficiency, volunteer work, or achievements outside of your professional career.

When crafting your flight attendant resume, it's important to include the right sections to make a strong impression on potential employers. The following are the popular sections that are recommended for a flight attendant resume:

1. Professional Summary/Objective:

Use this section to briefly introduce yourself and highlight your key skills and experiences as a flight attendant. Tailor it to the specific job you're applying for.

2. Flight Attendant Skills:

Include a bullet-pointed list of your relevant skills, such as safety procedures, customer service, conflict resolution, and language proficiency.

3. Work Experience:

List your previous flight attendant positions in reverse chronological order, focusing on your accomplishments and responsibilities. Use the Context-Action-Result (CAR) framework to effectively showcase your experience.

Example bullet point using CAR framework:

• Context: Ensured the safety and comfort of passengers on a daily basis.
• Action: Conducted pre-flight and in-flight safety demonstrations, followed safety protocols, and responded swiftly to emergencies.
• Result: Received consistently positive passenger feedback and maintained a 100% safety record.

4. Education and Certifications:

Include your highest level of education, any relevant certifications, and specialized training, such as emergency first aid or conflict resolution.

5. Additional Information:

Here, you can highlight any additional skills or qualifications that make you stand out, such as foreign language fluency, community involvement, or awards.

• Format your flight attendant resume to be concise, well-designed, and easy to read.
• Include sections like a professional summary, flight attendant skills, work experience (using CAR framework), education, and additional information.
• Focus on quantifiable achievements and responsibilities in your work experience section.
• Tailor your resume to the specific job you're applying for, showcasing relevant skills and experiences.
• Proofread your resume carefully and ensure it is error-free and tailored to the needs of the airline industry.

Top 7 Soft Skills for Flight Attendant Resume

• Communication
• Interpersonal skills
• Problem-solving
• Adaptability
• Conflict resolution

Top 7 Hard Skills for Flight Attendant Resume

• Emergency procedures
• Safety regulations
• Evacuation protocols
• Aircraft systems
• In-flight entertainment systems

Frequently Asked Questions

What should be included in a flight attendant resume.

A Flight Attendant resume should include personal information, flight attendant training and certifications, relevant work experience, skills, and a summary or objective statement.

How should I format my Flight Attendant resume?

Your Flight Attendant resume should have a clear and professional format. Use a reverse chronological order, emphasize your relevant experience and skills, and use bullet points to highlight your achievements and responsibilities.

What skills should a Flight Attendant have on their resume?

Flight Attendants should have excellent communication and customer service skills, knowledge of safety procedures, multitasking abilities, teamwork skills, and foreign language proficiency if applicable.

Are there any specific certifications or trainings that Flight Attendants should include?

Yes, Flight Attendants should include certifications such as CPR and First Aid training, Flight Attendant specific trainings, and any relevant safety or emergency procedure certifications.

Should I include a summary or objective statement on my Flight Attendant resume?

Yes, including a summary or objective statement at the beginning of your resume can provide a brief overview of your qualifications and career goals, helping to catch the attention of potential employers.

What are some tips for writing a strong Flight Attendant resume?

Some tips for writing a strong Flight Attendant resume include tailoring your resume to the airline or job you're applying to, using action verbs, quantifying achievements, and proofreading carefully to avoid any errors.

For more inspiration, why not check out our free resource of job-focused resume examples?

When creating a resume for a supervisor position in 2023, there are a few important factors to consider regarding length, design, and format. These elements play a crucial role in catching the hiring manager's attention and increasing your chances of landing an interview. Here's what you need to know: Length Your supervisor resume should ideally be one to two pages long, depending on your experience level. Keep it concise and focus on highlighting your most relevant skills and achievements. Avoid overcrowding your resume with excessive details. Instead, prioritize the information that demonstrates your expertise and ability to lead a team effectively. Use shorter bullet points and concise sentences to convey your accomplishments effectively. Design Choose a clean and professional design for your supervisor resume. Opt for a simple color palette and use clear and legible fonts. Utilize headings, subheadings, and bullet points to organize your information and make it easy for the hiring manager to scan your resume. Avoid cluttered layouts or excessive graphics that may distract from the content and make it harder for the reader to focus on your qualifications. Format Start your supervisor resume with a summary statement that highlights your strongest qualifications and experiences. This acts as an elevator pitch, capturing the reader's attention right away. Next, include a section dedicated to your key skills and areas of expertise. This allows the hiring manager to quickly identify your strengths and suitability for the role. For each position you've held, use the Context-Action-Result (CAR) framework to describe your experience. Start with the context or challenge you faced, followed by the action you took, and finally, the result or outcome achieved. Include quantifiable achievements and specific details whenever possible. This provides concrete evidence of your impact as a supervisor. While the specific sections included in your supervisor resume may vary based on your experience and the job requirements, there are a few popular sections that you should consider including: Summary Statement: A concise overview of your qualifications and the value you can bring as a supervisor. Key Skills: Highlight your relevant technical and transferable skills that showcase your ability to lead and manage a team effectively. Professional Experience: Provide a detailed account of your past supervisory roles and the achievements you've accomplished in each position. Education and Certifications: Include any relevant degrees or certifications that demonstrate your knowledge and expertise. Additional Sections: Consider adding sections such as Professional Development, Awards and Recognitions, or Volunteer Experience to further strengthen your candidacy. When describing your experience as a supervisor, utilizing the CAR (Context-Action-Result) framework can effectively demonstrate your capabilities and accomplishments. Here are a few examples of bullet points using this framework: Context: Successfully managed a team of 15 employees in a fast-paced retail environment with a focus on customer satisfaction. Action: Developed and implemented a comprehensive training program to improve employee productivity and enhance customer service skills. Result: Increased customer satisfaction ratings by 20% within six months, resulting in a boost in sales and repeat business. Context: Led a cross-functional team of 10 professionals to develop and implement a new project management system in a multinational company. Action: Oversaw the planning, execution, and monitoring of the project, ensuring adherence to timelines, budgets, and quality standards. Result: Successfully completed the project ahead of schedule, resulting in a 30% increase in operational efficiency and cost savings of $500,000. As you craft your supervisor resume, remember the following key takeaways: Keep your resume length concise, focusing on the most relevant information. Choose a clean and professional design without overwhelming graphics. Organize your resume with clear headings and bullet points. Utilize the Context-Action-Result framework to showcase your achievements. Include popular sections such as Summary Statement, Key Skills, and Professional Experience. Highlight quantifiable achievements and specific details for each role. With these tips in mind, your supervisor resume will stand out from the competition and increase your chances of securing your dream job in 2023.

FoH Manager

In the competitive job market of 2023, it's crucial to create a resume that stands out from the crowd. When crafting your resume for a Front of House (FoH) Manager position, keep the following formatting considerations in mind: Length: Aim for a concise, one-page resume that highlights your most relevant qualifications and experiences. Design: Choose a clean and professional design that is easy to read. Utilize clear headings and bullet points to organize information. Format: Use a reverse chronological format, listing your most recent experience first. Begin with a summary statement that highlights your key skills and accomplishments. When creating a FoH Manager resume, it's important to include sections that showcase your expertise and suitability for the role. The following sections are popular choices: Contact Information: Include your name, phone number, email address, and LinkedIn profile link. Summary Statement: Craft a brief and compelling summary that highlights your relevant skills and experiences as a FoH Manager. Skills: List key skills such as event planning, customer service, team management, and conflict resolution. Experience: Use the Context-Action-Result framework to describe your past experiences in a compelling and concise manner. Education: Include your educational background, relevant certifications, and any additional training. References: Optionally, provide references who can attest to your capabilities as a FoH Manager. When writing about your experience as a FoH Manager, it's important to use the Context-Action-Result (CAR) framework to effectively communicate your accomplishments. Here are a few examples of bullet points using this framework: Context: Managed a team of 15 staff members at a high-end restaurant. Action: Implemented a new training program to improve service quality and consistency. Result: Increased customer satisfaction scores by 20% and received positive reviews from renowned food critics. Context: Oversaw front desk operations at a busy event venue. Action: Developed and implemented a streamlined check-in process, reducing wait times by 50%. Result: Improved overall guest experience and received accolades from event organizers for efficiency. As a FoH Manager, crafting a strong resume is crucial for landing your dream job. Remember these key takeaways: Keep your resume concise and well-organized with a clean design. Include sections such as contact information, a summary statement, skills, experience, education, and references. Use the CAR framework to highlight your achievements and the positive impact you made in previous roles. Tailor your resume to the specific job requirements and emphasize relevant skills and experiences. Proofread your resume carefully and ensure it is error-free before submitting it. By following these guidelines and showcasing your expertise effectively, you'll increase your chances of securing a FoH Manager position in 2023 and beyond.

Database Engineer

When creating a resume for a Database Engineer position in 2023, there are a few critical factors to keep in mind. Pay attention to the following when it comes to the length, design, and format of your resume: Length: Aim for a one to two-page resume. Summarize your experience concisely, highlighting the most relevant information. Design: Keep it clean and professional. Use a modern and simple font like Arial or Calibri. Utilize bullet points and subheadings to enhance readability. Format: Save your resume as a PDF to ensure it looks consistent across different devices and operating systems. When applying for a Database Engineer role, you should include the popular sections that make your resume stand out: Summary/Objective: A brief overview of your experience and skills at the beginning of your resume to capture the attention of hiring managers. Experience: Highlight your relevant work history in reverse-chronological order. Use the Context-Action-Result (CAR) framework to effectively describe your accomplishments (more on this later). Skills: List your technical skills, such as programming languages, database management systems, and any certifications you possess. Education: Mention your highest degree, university name, location, and graduation year. Include any relevant coursework or projects. Certifications: If you have any certifications specific to database engineering, showcase them here. It demonstrates your commitment to professional development. Awards/Achievements: If you have received any notable awards or achievements in your career, include them to highlight your strengths. References: Optional section, but if you have strong references, mention their contact information or state "References available upon request." When describing your experience as a Database Engineer on your resume, the Context-Action-Result (CAR) framework is an effective way to showcase your achievements and skills. Here are a few bullet point examples using CAR: Context: Spearheaded database migration project for a multinational corporation. Action: Developed a comprehensive migration plan and coordinated with cross-functional teams. Result: Successfully migrated the database, reducing downtime by 30% and improving overall system performance. Context: Implemented database security measures to mitigate potential cyber threats. Action: Conducted vulnerability assessments and configured advanced access controls. Result: Strengthened database security, achieving a 99% reduction in data breaches. Context: Optimized database performance for a high-traffic e-commerce website. Action: Conducted performance tuning, query optimization, and implemented caching strategies. Result: Decreased page load times by 50% and improved customer satisfaction. As a Database Engineer, it is crucial to format your resume professionally and concisely. Remember these key takeaways: Keep your resume length to one to two pages. Utilize a clean and professional design, using bullet points and subheadings. Include sections such as Summary/Objective, Experience (using the CAR framework), Skills, Education, Certifications, Awards/Achievements, and References (optional). Highlight your achievements using the Context-Action-Result (CAR) framework. Quantify your accomplishments with measurable results. By following these guidelines, you can create a compelling Database Engineer resume that highlights your skills and experience effectively. Good luck with your job search!

Choose Your Test

Sat / act prep online guides and tips, how to write a flight attendant resume that will get you the job.

Hoping to become a flight attendant ? If so, you're not alone. Every year, tens of thousands of people apply for the limited flight attendant job openings at airlines around the world. Flight attendant jobs are highly coveted and highly competitive.

As an applicant, it may seem overwhelming to figure out how to stand out from the crowd of thousands of other flight attendant applicants. In this article, I'll talk about how you can use your resume to get your foot in the door for flight attendant jobs. By the end of this article, you'll be ready to write your own flight attendant resume and get the airline job of your dreams!

One of the best ways to make yourself stand out to airline hiring managers is to submit a polished and professional resume that highlights why you'll be a great flight attendant. Hiring managers will judge whether or not they want to meet you in person based on your resume, so it's extremely important that you use your resume to make a fantastic first impression.

As an overview, I'll next discuss how your flight attendant resume should be different than resume you use for other jobs and tell you the three skills you need to put on your resume. Then, I'll give you tips for writing your resume and give examples of an entry-level flight attendant resume and an experienced flight attendant resume. Finally, I'll answer some of the most frequently asked questions about flight attendant resumes.

Should Your Flight Attendant Resume Be Different Than Your Resume for Other Jobs?

One of the most common questions about flight attendant resumes is whether a flight attendant resume needs to be different than a resume for other jobs.

In general, the answer is no—you don't have to drastically re-write or re-format your resume to apply for a flight attendant job. However, you may need to change the language in your resume to highlight specific skills and experiences that airline hiring managers value.

Flight attendant jobs require special skills, like impeccable customer service and flexibility. You'll want to make sure a hiring manager can look at your resume and clearly see that you have these types of skills. That may mean re-writing your resume to show you have those abilities.

Say, for instance, that you previously worked as a secretary. When applying for other secretarial jobs, you highlighted your ability to use programs such as Microsoft Office. However, when applying for a flight attendant job, you'll want to highlight a different aspect of your previous experience as a secretary. You'll want to talk about how you interacted with customers or guests who visited your place of work. That'll show airline hiring managers that you have experience working with people.

In the next section, I'll tell you the three main skills flight attendant hiring managers are looking for, so you know which skills to demonstrate on your resume.

3 Skills to Highlight on Your Flight Attendant Resume

So what skills are hiring managers looking for from flight attendant applicants? In this section, I'll tell you the top three skills you need to highlight on your flight attendant resume.

#1: Customer Service Experience

The number one most important skill to highlight on your flight attendant resume is a passion for customer service. Flight attendants are the face of airlines. They deal with customers more than any other type of airline employee and are responsible for ensuring that customers have a positive flight experience.

Airline hiring managers are looking to see that you have experience dealing with customers, particularly in stressful situations. They want to know that you'll be able to deal with cranky passengers whose flight has been delayed or with people who don't want to check their carry-on bag. More than that, the airlines want to know that you'll represent them well to customers.

Make sure you describe situations where you've had to deal with customers. As I mentioned in the previous section, that could be greeting customers as a secretary. It could also be serving customers as a waitress, or working at a retail store. You need to demonstrate that you have customer service skills that would apply to an airline environment.

#2: Ability to Lead in Adversity

Flight attendant jobs may seem glamorous, but they can be extremely challenging. You'll have to deal with angry customers every day, as well as with potentially dangerous situations. Airlines want to know that you're able to keep your cool when times get rough and that you'll be able to act as a leader in such times. Flight attendants are responsible for not only providing great customer service, but also for keeping order in the cabin. They need to be able to calm down passengers that are violent and recognize dangerous behavior. They'll also need to be able to be leaders in the event of an emergency.

Have you led a team of workers at a retail shop at Black Friday? Or dealt with the Friday night dinner rush? Or maybe you have led a group of teenagers in a volunteer situation? Show that you've acted as a leader and dealt with difficult situations.

#3: Flexibility

If you've flown before, you know that flights often experience delays. As a flight attendant, you'll have to roll with a lot more than just those common flight delays. First of all, you'll need to leave your home to train for up to several months. If you make it through flight attendant training, you'll need to be able to deal with a schedule that's always changing due to cancelled or delayed flights. You may have to report at the last minute for a flight if another flight attendant can't make it. For at least the first few years of your career, you'll have the least desirable shifts and have to work on a lot of dates that you'd potentially rather be at home with loved ones.

Hiring managers are looking for employees who can demonstrate this flexibility and willing to do whatever it takes for their work. Perhaps you show on your resume that you've been able to cover for last minute shifts at your previous jobs, or that you always take holiday hours to help out your boss. Demonstrating flexibility will show your commitment to your flight attendant job.

4 Tips for Writing a Standout Resume for Flight Attendant Jobs

Before you start getting your resume ready to apply for flight attendant jobs, check out these top five tips to make sure you're setting your resume up for success.

#1: Call Out Your Accomplishments

The most important thing to do on your flight attendant resume (or on any resume, really) is to emphasize your accomplishments. You want the hiring manager reviewing your resume to be wowed by your experience and skills and think, "I have to hire this person!"

For each position on your resume, you'll want to focus on your achievements over your duties. Did you lead a special project? Were you named "employee of the month"? Did you have more satisfied customers reviews than any other employee at your place of work?

While you of course want to make sure that you describe what you actually did at each of your previous jobs, you want to focus on your highlights so that the hiring manager reviewing your resume really understands what made you special at your prior workplace.

#2: Tailor Your Resume to the Position

You'll also want to tailor your resume to the flight attendant position you're applying to. That means you need to make sure you highlight the skills and experiences that airlines are looking for in their flight attendants.

When formatting your resume for a flight attendant job, make sure that you're spending the most time on the experiences and skills that'll ingratiate you with hiring managers. It should be easy for hiring managers to tell that you have experience that will serve you well as a flight attendant.

#3: Format Matters

While you don't need to spend hours making your resume beautiful, you do need to make sure it's formatting is clear and logical. Just like grammatical and spelling errors can discount your resume, a confusing, unorganized resume will also make you look unprofessional.

Use clear, simple formatting throughout your resume. Follow the same styling choices throughout; that is, don't bold your job titles in one section and make them pink and sparkly in another. Bullet points are great for organizing your accomplishments and duties for a particular job. Make it easy for a hiring manager to read and understand your professional experience.

#4: Proofread

It might seem obvious, but you need to proofread your resume several times before submitting it as part of a job application . Hiring managers often see resumes with spelling mistakes, grammatical errors, and other silly mistakes and will dismiss them as unprofessional. Don't get your resume thrown out for a careless error; proofread it before you send it in!

Sample Entry-Level and Experienced Flight Attendant Resumes

Use our sample entry-level flight attendant resume and experienced flight attendant resume to see how your resume should be formatted and what kinds of experience it can include.

Click here to download our sample entry-level flight attendant resume .

Click here to download our sample experienced flight attendant resume .

Frequently Asked Questions About Your Resume for Flight Attendant Jobs

Still have questions about your flight attendant resume? Check out these frequently asked questions.

#1: Should I Have a Flight Attendant Resume Objective?

A flight attendant resume objective is usually one to two sentences long and speaks specifically to the type of job the applicant is seeking. Your resume objective will say what kind of career you desire, and what skills you have that make you ideal for that type of job.

While objectives were once very commonplace on resumes, they've fallen out of favor, mainly because they're more centered on the applicant's needs than the company's needs. If you have a stellar flight attendant resume objective that you think demonstrates why you're a uniquely qualified fit for a particular flight attendant job, leave it in. Otherwise, your experience throughout the resume should be enough to convince hiring managers of your abilities.

#2: What Keywords Should I Use in My Flight Attendant Resume?

You don't necessarily need to include certain keywords in your flight attendant resume to be moved along in the application process. What you do need to do is highlight the skills and experience required in the job description, if you have evidence of having those skills or experiences.

Take note of any words that appear more than once or twice throughout the job description. Examples may be "customer service," "difficult situations," or "flexible," depending on the particulars of the job for which you're applying. If you can highlight that you have experience with those qualities and qualifications, you should include them in your resume.

#3: Is It Okay If I Don't Have Previous Experience As a Flight Attendant?

Yes! All airlines hire people who haven't worked as a flight attendant before to enter their trainee programs. A great way to show that you'd make a great flight attendant, even if you haven't worked as one before, is to highlight your relevant prior work experience.

#4: Should I List My Reference Information on My Resume for Flight Attendant Jobs?

Don't waste space on your resume indicating your references' contact information or saying something like "References available upon request." Checking references is an important part of almost every single job application process these days. Hiring managers will assume that you have references to contact, and they'll reach out to you for that information when they need it (often later in the hiring process).

#5: Should I Include My Education Experience on My Flight Attendant Resume?

Most flight attendant jobs only require that applicants have a high school diploma or GED. You should definitely indicate on your resume that you've achieved at least the minimum educational requirements for the position, and include any higher degrees if you have them.

Your resume is one of the first things hiring managers will see when they decide whether or not to move you forward in the flight attendant hiring process. You can use your resume to help get your foot in the door by highlighting how your previous experience has qualified you for the role and ensuring your resume is professional and polished.

Follow these steps, and you're well on your way to securing your flight attendant interview!

Hayley Milliman is a former teacher turned writer who blogs about education, history, and technology. When she was a teacher, Hayley's students regularly scored in the 99th percentile thanks to her passion for making topics digestible and accessible. In addition to her work for PrepScholar, Hayley is the author of Museum Hack's Guide to History's Fiercest Females.

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1 Flight Attendant Resume Example to Land You a Role in 2023

Flight attendants are experts at providing excellent customer service and ensuring the safety of passengers. As a Flight Attendant, your resume should be just like a flight plan. It should be organized, detailed, and provide a clear path to success. In this guide, we'll explore X Flight Attendant resume examples that will help you land your dream job.

Resume Examples

Resume guidance.

• High Level Resume Tips
• Must-Have Information
• Why Resume Headlines & Titles are Important
• Writing an Exceptional Resume Summary
• How to Impress with Your Work Experience
• Top Skills & Keywords
• Go Above & Beyond with a Cover Letter
• Resume FAQs
• Related Resumes

Common Responsibilities Listed on Flight Attendant Resumes:

• Greet passengers and assist with seating arrangements
• Demonstrate safety procedures and emergency protocols
• Provide passengers with information about the flight, including estimated arrival time
• Serve meals and beverages to passengers
• Assist passengers with special needs, such as those with disabilities
• Respond to passenger inquiries and complaints
• Ensure passengers comply with safety regulations
• Monitor passenger behavior and respond to any disruptive behavior
• Collect tickets and boarding passes
• Assist passengers with luggage
• Perform pre-flight and post-flight duties, such as checking the cabin for cleanliness and security
• Complete paperwork, such as flight logs and incident reports

You can use the examples above as a starting point to help you brainstorm tasks, accomplishments for your work experience section.

Flight Attendant Resume Example:

• Implemented a new customer service training program for the flight crew, resulting in a 25% increase in positive customer feedback and a 10% decrease in customer complaints.
• Collaborated with the in-flight catering team to introduce new menu options, resulting in a 15% increase in customer satisfaction ratings for food and beverage services.
• Developed and implemented a new cabin cleaning checklist, resulting in a 20% improvement in cabin cleanliness scores and a 5% increase in on-time departures.
• Managed a team of flight attendants to consistently achieve a 95% or higher on-time departure rate, resulting in improved customer satisfaction and increased revenue.
• Developed and implemented a new emergency response protocol, resulting in a 15% decrease in response time and a 10% increase in passenger safety ratings.
• Collaborated with the flight operations team to optimize flight schedules, resulting in a 5% increase in flight efficiency and a 10% decrease in fuel costs.
• Developed and implemented a new passenger feedback system, resulting in a 20% increase in customer satisfaction ratings and a 10% decrease in customer complaints.
• Collaborated with the flight operations team to optimize flight routes, resulting in a 5% decrease in flight time and a 10% decrease in fuel costs.
• Implemented a new onboard sales program, resulting in a 10% increase in revenue from in-flight sales.
• Customer service excellence
• Team management and leadership
• Effective communication
• Conflict resolution
• Time management and punctuality
• Emergency response and safety protocols
• Flight operations coordination
• Menu planning and catering coordination
• Cabin cleanliness and organization
• Passenger feedback analysis
• Route optimization and fuel efficiency
• In-flight sales and revenue generation
• Training program development and implementation
• Adaptability and flexibility
• Multilingual proficiency (if applicable)

High Level Resume Tips for Flight Attendants:

Must-have information for a flight attendant resume:.

Here are the essential sections that should exist in an Flight Attendant resume:

• Contact Information
• Resume Headline
• Resume Summary or Objective
• Work Experience & Achievements
• Skills & Competencies

Additionally, if you're eager to make an impression and gain an edge over other Flight Attendant candidates, you may want to consider adding in these sections:

• Certifications/Training

Let's start with resume headlines.

Why Resume Headlines & Titles are Important for Flight Attendants:

Flight attendant resume headline examples:, strong headlines.

• Experienced Flight Attendant with a passion for providing exceptional customer service and ensuring the safety and comfort of all passengers
• Multilingual Flight Attendant with a proven ability to communicate effectively with diverse passengers and provide personalized service in multiple languages
• Detail-oriented Flight Attendant with expertise in emergency procedures and a track record of maintaining a safe and secure cabin environment

Why these are strong:

• These resume headlines are strong because they highlight key skills and qualities that are essential for Flight Attendants. The first headline emphasizes the candidate's experience and dedication to customer service and safety. The second headline showcases the candidate's language skills and ability to provide personalized service to diverse passengers. Finally, the third headline highlights the candidate's expertise in emergency procedures and commitment to maintaining a safe and secure cabin environment, which are critical factors that hiring managers look for in Flight Attendants.

Weak Headlines

• Experienced Flight Attendant with Excellent Customer Service Skills
• Flight Attendant with Strong Safety Record and Communication Skills
• Detail-Oriented Flight Attendant with Multilingual Abilities

Why these are weak:

• These resume headlines need improvement for Flight Attendants as they lack specificity and fail to highlight the unique value or accomplishments that the candidates bring to the table. The first headline mentions experience and customer service skills, but doesn't provide any context or results, such as awards or commendations. The second headline mentions a strong safety record and communication skills, but doesn't showcase any measurable achievements or certifications that could strengthen the candidate's profile. The third headline mentions being detail-oriented and multilingual, but doesn't provide any examples of how these skills have been utilized to benefit previous employers or passengers.

Writing an Exceptional Flight Attendant Resume Summary:

Flight attendant resume summary examples:, strong summaries.

• Experienced Flight Attendant with 5 years of service, consistently providing exceptional customer service and ensuring passenger safety. Skilled in emergency procedures and conflict resolution, with a proven track record of maintaining a calm and professional demeanor in high-pressure situations.
• Multilingual Flight Attendant with a passion for cultural exchange, fluent in Spanish, French, and Mandarin. Adept at creating a welcoming environment for international passengers, providing personalized service and ensuring their comfort throughout the flight.
• Detail-oriented Flight Attendant with a focus on efficiency and organization, responsible for managing cabin inventory and ensuring timely delivery of meals and beverages. Skilled in anticipating passenger needs and providing proactive service, resulting in consistently high customer satisfaction ratings.
• These resume summaries are strong for Flight Attendants as they highlight the candidates' key skills, experience, and language abilities. The first summary emphasizes the candidate's ability to handle emergency situations and maintain professionalism under pressure, which is essential for the role. The second summary showcases the candidate's language skills and cultural awareness, making them highly appealing to airlines that serve international routes. Lastly, the third summary demonstrates the candidate's attention to detail and customer service skills, which are critical for ensuring a smooth and enjoyable flight experience for passengers.

Weak Summaries

• Flight Attendant with experience in providing exceptional customer service and ensuring passenger safety, seeking a new opportunity to continue delivering high-quality service in a dynamic airline environment.
• Experienced Flight Attendant with a background in various airlines and destinations, skilled in emergency procedures and conflict resolution, looking to leverage my expertise to provide a safe and comfortable travel experience for passengers.
• Flight Attendant with a passion for travel and a commitment to creating a positive customer experience, dedicated to ensuring on-time departures and arrivals, and maintaining a clean and organized cabin environment.
• These resume summaries need improvement for Flight Attendants as they lack specific examples of the candidates' accomplishments or unique value. The first summary provides only a general overview of the candidate's experience, without mentioning any specific achievements or skills that set them apart from other Flight Attendants. The second summary mentions emergency procedures and conflict resolution, but doesn't provide any quantifiable results or details on the candidate's successes in implementing these approaches, which would make their profile more compelling to potential employers. The third summary mentions a passion for travel and a commitment to customer experience, but again, lacks specific examples or achievements that demonstrate the candidate's ability to deliver exceptional service.

Resume Objective Examples for Flight Attendants:

Strong objectives.

• Seeking a Flight Attendant position to utilize my exceptional customer service skills, attention to detail, and ability to remain calm under pressure to ensure a safe and comfortable travel experience for all passengers.
• Aspiring Flight Attendant with a passion for travel and a commitment to providing exceptional service, seeking an opportunity to learn and grow in a dynamic airline environment while contributing to the success of the team.
• Recent graduate with a degree in Hospitality and Tourism Management, eager to apply my knowledge of industry standards and best practices to provide a memorable and enjoyable travel experience for passengers as a Flight Attendant.
• These resume objectives are strong for up and coming Flight Attendants because they showcase the candidates' relevant skills, passion for the job, and eagerness to learn and contribute to the success of the airline. The first objective emphasizes the candidate's customer service skills and ability to remain calm under pressure, which are essential qualities for a Flight Attendant. The second objective showcases the candidate's commitment to providing exceptional service and willingness to learn and grow in the role. Lastly, the third objective highlights the candidate's educational background in hospitality and tourism management, demonstrating a strong foundation for success in the role.

Weak Objectives

• Seeking a Flight Attendant position where I can utilize my customer service skills and travel the world.
• Aspiring Flight Attendant with a passion for aviation and a desire to learn more about the industry.
• Recent graduate with a degree in hospitality management, interested in pursuing a career as a Flight Attendant.
• These resume objectives need improvement for up and coming Flight Attendants because they lack specificity and don't effectively showcase the unique value or skills the candidates possess. The first objective is generic and doesn't provide any information about the candidate's background, experience, or any specific airlines they are interested in. The second objective hints at a passion for aviation, but it doesn't mention any relevant experience, education, or skills the candidate possesses. The third objective, although it mentions a degree in hospitality management, doesn't elaborate on the candidate's expertise, skills, or any particular area of flight attendant duties they are passionate about, which would make their profile more appealing to potential employers.

Generate Your Resume Summary with AI

Speed up your resume creation process with the ai resume builder . generate tailored resume summaries in seconds., how to impress with your flight attendant work experience:, best practices for your work experience section:.

• Emphasize your ability to provide exceptional customer service, including any awards or recognition you have received for outstanding service.
• Highlight your safety and emergency training, including any certifications or experience in handling emergency situations.
• Showcase your ability to work well under pressure and handle difficult situations with grace and professionalism.
• Describe your experience in managing and prioritizing tasks, such as serving meals, handling luggage, and ensuring passenger comfort.
• Demonstrate your ability to work as part of a team, including any collaborative success stories with other flight attendants or crew members.
• Mention any language skills or cultural knowledge that may be relevant to the airline's routes or customer base.
• Use industry-specific language and terminology, such as FAA regulations and airline policies, to show your understanding of the job requirements.

Example Work Experiences for Flight Attendants:

Strong experiences.

Provided exceptional customer service to passengers, ensuring their safety and comfort throughout the flight, resulting in a 95% satisfaction rating from passengers.

Demonstrated strong problem-solving skills by effectively handling and resolving conflicts between passengers, resulting in a 30% decrease in passenger complaints over a six-month period.

Collaborated with the flight crew to execute emergency procedures and protocols, ensuring the safety of all passengers and crew members during a medical emergency.

Conducted pre-flight safety checks and briefings, ensuring compliance with FAA regulations and protocols, resulting in a 100% safety record for all flights.

Managed and coordinated in-flight services, including meal and beverage service, duty-free sales, and entertainment options, resulting in a 25% increase in revenue for the airline.

Trained and mentored new flight attendants, resulting in a 20% improvement in their performance and overall team satisfaction.

• These work experiences are strong because they demonstrate the Flight Attendant's ability to provide excellent customer service, handle conflicts effectively, and ensure the safety of passengers and crew members. Additionally, the candidate showcases their ability to manage in-flight services and train new team members, which highlights their leadership and teamwork skills. Overall, these experiences demonstrate the candidate's ability to perform their duties effectively and contribute to the success of the airline.

Weak Experiences

Assisted passengers with boarding and disembarking, ensuring safety and comfort throughout the flight.

Provided exceptional customer service, addressing passenger needs and concerns in a timely and professional manner.

Conducted pre-flight safety checks and demonstrated proper use of safety equipment.

Managed inventory of onboard supplies and ensured adequate stock levels for upcoming flights.

Collaborated with other flight attendants to create a welcoming and enjoyable in-flight experience for passengers.

Participated in emergency response training and drills to ensure preparedness for any potential situations.

• These work experiences are weak because they lack specificity and quantifiable results. They provide generic descriptions of tasks performed without showcasing the impact of the individual's work or the benefits brought to the company. To improve these bullet points, the candidate should focus on incorporating metrics to highlight their achievements, using more powerful action verbs, and providing clear context that demonstrates their leadership qualities and direct contributions to successful outcomes.

Top Skills & Keywords for Flight Attendant Resumes:

Top hard & soft skills for flight attendants, hard skills.

• Safety Procedures and Protocols
• Emergency Response Training
• First Aid and CPR Certification
• Conflict Resolution and De-escalation
• Customer Service and Hospitality
• Food and Beverage Service
• Language Proficiency (if applicable)
• Aircraft Equipment Operation
• Cabin Cleanliness and Maintenance
• Security Measures and Screening
• Teamwork and Collaboration
• Time Management and Prioritization

Soft Skills

• Communication and Interpersonal Skills
• Conflict Resolution and Problem Solving
• Attention to Detail and Organization
• Adaptability and Flexibility
• Empathy and Compassion
• Multitasking and Time Management
• Cultural Awareness and Sensitivity
• Safety and Emergency Procedures
• Positive Attitude and Professionalism
• Stress Management and Resilience

Go Above & Beyond with a Flight Attendant Cover Letter

Flight attendant cover letter example: (based on resume).

Dear Hiring Manager at Company Name,

I am excited to apply for the Flight Attendant position at your esteemed airline. With my extensive experience in the aviation industry, I am confident that I can provide exceptional service to your passengers and contribute to the success of your airline.

As a Flight Attendant, I have developed and implemented various programs that have resulted in improved customer satisfaction ratings, decreased customer complaints, and increased revenue. In my most recent role, I implemented a new customer service training program for the flight crew, resulting in a 25% increase in positive customer feedback and a 10% decrease in customer complaints. Additionally, I collaborated with the in-flight catering team to introduce new menu options, resulting in a 15% increase in customer satisfaction ratings for food and beverage services. I also developed and implemented a new cabin cleaning checklist, resulting in a 20% improvement in cabin cleanliness scores and a 5% increase in on-time departures.

In my previous roles, I managed a team of flight attendants to consistently achieve a 95% or higher on-time departure rate, resulting in improved customer satisfaction and increased revenue. I also developed and implemented a new emergency response protocol, resulting in a 15% decrease in response time and a 10% increase in passenger safety ratings. Additionally, I collaborated with the flight operations team to optimize flight schedules, resulting in a 5% increase in flight efficiency and a 10% decrease in fuel costs.

I am confident that my experience and skills make me an ideal candidate for this position. I am passionate about providing exceptional service to passengers and ensuring their safety and comfort throughout their journey. I am also a team player and thrive in a fast-paced environment.

Thank you for considering my application. I look forward to the opportunity to discuss my qualifications further.

[Your Name]

As a Flight Attendant, you understand the importance of providing exceptional customer service and ensuring the safety and comfort of passengers. Similarly, pairing your resume with a well-crafted cover letter can give you a competitive edge and significantly increase your chances of landing an interview. A cover letter is an extension of your resume, an opportunity to showcase your passion for the role and highlight your relevant experience. Contrary to common belief, crafting a compelling cover letter doesn't have to be a daunting task, and the benefits far outweigh the effort required.

Here are some compelling reasons for submitting a cover letter as a Flight Attendant:

• Personalize your application and showcase your genuine interest in the airline and the role
• Illustrate your unique value proposition and how your skills align with the specific job requirements, such as excellent communication and problem-solving skills
• Communicate your understanding of the airline's values and how you plan to uphold them, such as prioritizing safety and providing exceptional customer service
• Share success stories and achievements that couldn't be accommodated in your resume, such as going above and beyond to assist a passenger in need
• Demonstrate your writing and communication skills, which are essential for Flight Attendants
• Differentiate yourself from other applicants who might have opted not to submit a cover letter, showing your dedication and attention to detail.

In summary, a cover letter is a powerful tool that can help you stand out from the competition and showcase your passion and skills as a Flight Attendant. Don't miss out on this opportunity to make a lasting impression and increase your chances of landing your dream job.

Resume FAQs for Flight Attendants:

How long should i make my flight attendant resume.

A Flight Attendant resume should ideally be one page long. This length is sufficient to showcase your relevant skills, experience, and qualifications without overwhelming the recruiter. As a Flight Attendant, it is essential to highlight your customer service skills, language proficiency, and any relevant certifications or training. Keep your resume concise and focused on your most relevant and impressive accomplishments, tailoring it to the specific airline you are applying to. Remember that recruiters often have limited time to review resumes, so a well-organized, one-page resume will make it easier for them to quickly assess your suitability for the role.

What is the best way to format a Flight Attendant resume?

The best way to format a Flight Attendant resume is to focus on clarity, organization, and highlighting relevant skills and experiences. Here are some tips to create an effective Flight Attendant resume: 1. Choose a clean and professional layout: Use a simple font, such as Arial or Calibri, and maintain a font size between 10-12 points. Use consistent formatting for headings, bullet points, and spacing throughout the document. 2. Start with a strong objective or summary statement: This should be a brief, 2-3 sentence statement that highlights your career goals, relevant skills, and why you would be an excellent fit for a Flight Attendant position. 3. Emphasize relevant work experience: List your work experience in reverse chronological order, starting with your most recent position. Focus on experiences that demonstrate your customer service skills, ability to handle emergencies, and adaptability. For each position

Which Flight Attendant skills are most important to highlight in a resume?

As an AI language model, I don't have personal experience as a Flight Attendant, but I can provide some general information on the skills that are important to highlight in a Flight Attendant resume. Firstly, excellent communication skills are essential for Flight Attendants. They need to be able to communicate effectively with passengers, crew members, and ground staff. This includes being able to speak clearly and confidently, listen actively, and provide clear instructions. Secondly, customer service skills are also crucial for Flight Attendants. They need to be able to provide a high level of service to passengers, including being friendly, helpful, and accommodating. This includes being able to handle difficult situations calmly and professionally. Thirdly, safety and emergency procedures knowledge is a must-have skill for Flight Attendants. They need to be able to respond quickly and efficiently in the event of an emergency, and ensure that all passengers are safe and secure. Lastly, organizational skills are also important for Flight Attendants. They need to be able to manage their time effectively, prioritize tasks, and ensure that all necessary duties are completed. In summary, Flight Attendants should highlight their communication, customer service, safety and emergency procedures knowledge, and organizational skills in their resumes. These skills are essential

How should you write a resume if you have no experience as a Flight Attendant?

If you have no experience as a Flight Attendant, it's important to focus on transferable skills and experiences that can make you a strong candidate for the job. Here are some tips for writing a resume: 1. Start with a strong objective statement: Your objective statement should clearly state your desire to become a Flight Attendant and highlight any relevant skills or experiences you have. 2. Highlight customer service experience: Flight Attendants are responsible for providing excellent customer service to passengers, so any experience you have in this area should be highlighted on your resume. This could include retail or hospitality experience, for example. 3. Emphasize communication skills: Flight Attendants need to be able to communicate effectively with passengers and other crew members, so any experience you have in public speaking, customer service, or teamwork should be highlighted. 4. Include any relevant certifications or training: If you have completed any training or certification programs related to aviation or customer service, be sure to include them on your resume. 5.

Compare Your Flight Attendant Resume to a Job Description:

• Identify opportunities to further tailor your resume to the Flight Attendant job
• Improve your keyword usage to align your experience and skills with the position
• Uncover and address potential gaps in your resume that may be important to the hiring manager

Related Resumes for Flight Attendants:

Flight attendant resume example, more resume guidance:.

Future Flight Attendant

The Clear Path To Your Flight Attendant Career

THE CLEAR PATH TO YOUR FLIGHT ATTENDANT CAREER

• Products & Services
• Testimonials
• Amazon Store

How To Write A Competitive No Experience Flight Attendant Resume

• Aspiring Flight Attendant
• by Deanna Castro

Want to learn how to competitive flight attendant resume even if you have no experience?

Just because you have never held a flight attendant job before doesn’t mean you can’t get the job.

If your career objective is to become a flight attendant and you have some sort of

professional experience, you can highlight that to get you in the door.

Flight Attendant Resume Tips

A great flight attendant resume is the first thing you need to kick start your career.  You won’t even get to the flight attendant interview if your resume doesn’t have the correct keywords.

Get that resume ready and apply once you have decided that you would like to  be a flight attendant !

A recruiter is looking for flight attendant applicants who can be their company’s face.

Suppose your flight attendant’s objective is to offer top-notch customer service and make the airline look good. In that case, it won’t matter if you don’t have airline industry experience or if the flight attendant position is your first job.

Flight Attendant Resume Keywords – The First Step

Large  airlines  can get over 270,000 applicants in just a few days. All big companies keep things streamlined by using bots to scan for keywords. If  your resume  is not keyworded correctly, you won’t make it to the next step.

Airlines are looking for specific skill sets from their potential flight crew. 

Customer service skills are the number one priority for flight attendant candidates in today’s aviation market. 

Many airlines compete for the same customers, and they want flight attendants who have excellent customer service skills.

Can You Be A Flight Attendant With No Experience?

Absolutely! As an entry-level flight attendant, no experience is required. An entry-level flight attendant resume is not a penalty.

An airline is looking for relevant skillsets for the job. Fortunately, you can glean your flight attendant resume skills from almost anywhere.

Were you involved in clubs or organizations that helped you gain leadership experience? Those skills translate to being a flight attendant.

A flight attendant has to command an entire aircraft full of passengers. What day-to-day experience do you have that can translate to flight attendant experience?

Job Description of a Flight Attendant

The  job description of a flight attendant  varies a bit from airline to airline. 

The best way to figure out what keywords you will need for your flight attendant resume is to read the job description for each airline on their website. 

You don’t need to guess what words to use on your resume when the airline provides them for you.

Whenever an airline hires flight attendants, they will post the flight attendant job description.

Flight Attendant Resume Objective

What is your resume objective? That is who you are professionally and why you are the best person for the flight attendant job.

What skill sets do you possess that are transferrable?

Some Flight Attendant Resume Skills:

• Excellent customer service skills
• Being a master at multi-tasking (there are always so many things happening on an airplane full of people)
• Safety (Passenger Safety, emergency equipment, and handling a crisis)
• Being a team player (You always work with a crew as a flight attendant)
• Being able to respond quickly in an emergency (flight attendants are first responders on an aircraft)
• Service (Meal and beverage service)

What skills do you possess you can convert to flight attendant skills? Think of something in your history that would help you handle an emergency or an unruly passenger. 

The One Page Flight Attendant Resume

A resume should not be more than one page. If you have too many things to list, consider editing and applying only the most valuable words. 

There should not be one single sentence on your resume that does not show that you are a perfect fit as a flight attendant.

You only have a tiny window to sell yourself to an airline. Your resume is your initial sales pitch. Show them you are someone they need! Your resume highlights the total package that is you.

Simple and Professional

Would you mind not making your resume too distracting by using a crazy font or any odd thing that doesn’t have its place in a business atmosphere? Instead, let your skills and enthusiasm be what sets you apart in a sea of applicants.

Start at the Top

The top of your  flight attendant resume  should include your name, phone number, and email. 

Airlines moving away from an address on the resume, it’s up to you if you want to include it. It won’t hurt nor help, so it’s up to you.

This section should be clean and comfortable to read. Do not add a picture of you on your resume unless the airline specifically asks for one.

The Professional Summary

The professional summary belongs at the top of your resume, but write it last. Load this section of your resume with keywords that match the job description. The professional summary is where you sell yourself, with your top skills and goals as a flight attendant.

If you don’t have a professional history, then you will use a resume objective.

Work History

Ten to fifteen years of work history on any resume is plenty. Therefore, your flight attendant resume should have no gaps in employment unless there were particular circumstances that you can note.

If you are starting in the workforce and don’t have a ten-year work history, they will be able to tell by your education section, which will not be a problem.

Perhaps you didn’t work for a few years to stay home with your kids. Add some skills you learned while home to your flight attendant resume. 

Like all employers, airlines want to see consistent work history. Reliability is one of the essential qualities of a successful flight attendant. If you don’t appear reliable, they will find someone else who does.

Harness Your Existing Skills

What sets your resume apart from the competition? A well-written flight attendant resume. Just because you never had a customer service job doesn’t mean you didn’t work in customer service.

Here’s an example: if you are a teacher, maybe you think I didn’t work in a customer service position; I teach children. But, you do work in customer service, and your customers are your students! So, being a flight attendant is like being a teacher.

When people travel, I don’t know what the phenomenon is, but they lose their minds! They don’t even know how to open a lavatory door on an airplane. Customers cry. They fight, and sometimes they  punch and kick seats . Let your resume tell how you are very experienced at diffusing this type of behavior.

What Skills Do You Bring to the Position?

Whatever job you had before applying to become a flight attendant, you gained experience and skills. Think of how those things relate to being a flight attendant and sell yourself as the ideal candidate.

Do you speak a second or third language? Be sure and list that on your resume. Airlines always need bi-lingual flight attendants. List your language skills and language proficiency on your flight attendant resume.

Many skills can translate to the flight attendant position. Perhaps you were a first responder or maybe even a lifeguard. You know how to stay calm in an emergency. You have what it takes to be a flight attendant. Showcase those skills!

Education and Certifications

Airlines prefer an applicant who went to college, but it is not a requirement. You can list all of your education, dates attended, school location, and degree in the education section. Be sure and list education near the bottom of your resume.

Don’t be afraid to list any college credit you have, even if you did not graduate. Be prepared to be asked why you didn’t graduate and to have a compelling answer. What is a clear answer? 

Think of why you didn’t graduate and put a positive spin on the solution. For example, did you get offered a job and decided ultimately you wanted life experience instead of school? Have your answer prepared ahead of time if you didn’t graduate and wish to list it on your flight attendant resume.

Just because you did not get a degree, this does not mean you cannot be a flight attendant. Most college graduates that apply for airlines have a degree that has nothing to do with being a flight attendant anyway.

If you went to school ten years ago or more, you do not need to list the dates you attended the school on your resume.

Do you have any specialized certifications that can help you as a flight attendant, such as first aid and CPR? List these in the skills section. Have you taken any specific courses? You can also list the courses you have taken in the education section.

Resume Paper

When attending a job interview, take along a few copies of your resume printed on  high-quality paper.  Remember, you are trying to stand out among a crowd as a professional. Bringing a resume printed on cheap paper to an interview is like carrying a knife to a gunfight. Sure, you might have a fantastic resume in content, but you’re going to show up as unprofessional. Don’t do that.

Think about when you touch a piece of plain paper. It’s just paper. But now, when you feel a document that you printed on  high-quality paper , you will pause, and your mind goes straight to the thought “quality.” As a result, you will showcase yourself as a high-quality applicant.

Have you ever walked into a high-end store? The customer experience is nothing like walking into a Walmart. At a high-end store, they are not only selling a product but an experience. You are the product, and your well-written resume printed on high-quality paper shows you are a potential high-end employee.

When the recruiter touches your resume, they will associate you with someone they want as a representative of their company.

Do I need A Cover Letter?

That depends on the airline. Have a cover letter ready because if you need one, you won’t waste any time creating one from scratch. 

An airline can get so many applicants in such a short amount of time that the application window can close quickly, so have that cover letter ready and waiting. 

If you want to know who is hiring, check out our  Flight Attendant Jobs Page  and you can be the first to know Who’s Hiring Flight Attendants.

Need Help With Your Resume?

Your resume needs to taken very seriously because it is your only chance to make a great first impression. Not only that, even if you are the most qualified applicant, if your resume does not contain the proper keywords you will not be selected to advance for an interview.

Make an impression that lasts, one that shows you are serious about becoming a flight attendant. A resume is your first step in the interview process. Make it count.

Future Flight Attendant’s professional resume writing service will give you a better chance of landing your dream career. However, always keep in mind that you are looking to have a career and not just a job. 

Therefore, invest in yourself, and that investment will pay dividends for your future. If you are not one hundred percent sure you can create a winning resume,  let us do it for you.

Share this:

4 comments on how to write a competitive no experience flight attendant resume.

Being a flight attendant was always my dream, but now, I may be at not the right age?

Hi Christine, there is no age limit to become a flight attendant, there is only a minimum age requirement.

Can you please help me out with the summary since I don’t have any experience.. I will grateful if you can help me out. So that in future I’ll be component enough to build my summary.

Hi Kashish,

Thank you for reaching out! I understand that crafting a professional summary for your resume can be challenging, especially when you need to gain experience in the field. But, don’t worry, I’m here to help!

FFA offers a Flight Attendant Resume Service that provides expert guidance on creating a compelling resume, including a professional summary tailored to your unique background and skills. This service is designed to help you showcase your potential and stand out to airline recruiters, even without direct flight attendant experience.

If you want to learn more about the Flight Attendant Resume Service and how it can benefit you, please visit https://futureflightattendant.com/product/flight-attendant-resume-service/ .

Please feel free to reach out if you have any questions or need further assistance. I’m here to help you succeed in becoming a flight attendant!

Wishing you clear skies,

Deanna – Future Flight Attendant

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21 Flight Attendant Secrets Every Traveler Will Want to Know

Help them help you.

T he next time you get the urge to fly—or "blast through the sky in a pressurized metal tube," according to one hilarious airline announcement —you'll spend a good deal of time in close quarters with the cabin crew. They're a wealth of knowledge about all things flight related, which is why you can make your trip smoother by learning the things flight attendants wouldn't do on an airplane , what flight attendants first notice about you and the rules to follow when you fly . But let's be serious: Most of us are more interested in the juicy flight attendant secrets that pull back the curtain on the profession.

So we asked several seasoned vets who've worked for major U.S. airlines (and have seen it all) to share their best flight attendant secrets. (They want to keep their jobs, so they withheld their surnames to protect their privacy.) Going beyond the strange rules flight attendants have to follow , these flight attendants spilled pet peeves, insider secrets and tips to make your next flight even better.

All they want in life is for you to follow the boarding directions

Those announcements about boarding, checking luggage at the gate, stowing luggage on board, finding your seat and other things may not seem like a big deal to you, but they're designed to streamline the boarding process. And you can cause a delay if you're not paying attention to them, says Yaika B. The cabin crew may not call you on it, but they do notice—nobody is above the rules.

They're not looking for a fling in every city

Thanks mostly to Hollywood, flight attendants have gotten a wild reputation, but the truth is, most of them don't hook up in every city. "I'm married, but honestly, I'm too exhausted to go swiping through Tinder anyhow," says Ashley M. "After I land, all I want is sleep." If you're looking to snooze during your flight, find out what to wear on a plane for optimal comfort and convenience.

They're not looking for a fling with passengers either

News flash: Flight attendants aren't looking to sleep with you, so don't hit on them. Being hit on by passengers isn't one of those funny stories airline veterans tell their pals —it's annoying. "We are being friendly to you because it's part of our job, not because we're flirting with you," says Evan R. "Also, we hate 'mile-high club' jokes. Having sex in the lavatory is going to be cramped, uncomfortable, and it's gross. Your friend who said they did it? They lied."

They really don't want to go viral

Every airline has a strict social media policy that is part of the rules flight attendants must follow. While crew members are forbidden from posting anything controversial or obscene (or anything that might make the best airlines look worse) on their own socials, passengers can do as they like. But that doesn't mean flight attendants want to end up in those posts. "We don't want to be on your social media, at all, not ever, not on accident, not on purpose," says Evan, adding that it's worse if you're secretly recording them. "One of my worst flight experiences ever was when a 'famous' YouTuber filmed himself 'pranking' me."

They use sleep aids too

Air travel can really mess up your circadian rhythm, throwing off your sleep for days after you land. "I keep a bottle of melatonin gummies in my flight bag," says Evan, who also swears by an eye mask and headphones playing white noise. Flight attendants don't use these things while on the job, but you can steal this tip for your next cross-country flight. By the way, those items also make great flight attendant gifts .

The airline's app has the fastest and most accurate info

If an airline has an app, install it and use it. It'll have the most current and accurate information about your flight, including gate info, seat numbers, checked luggage and time changes or flight delays . Sometimes the app even gets updates before airline employees at the desk do, says Nicole J. Airline apps will also remind you of any travel restrictions or weather alerts and will walk you through the boarding process.

Don't make them recite the drink list for every single passenger

In general, flight attendants have to repeat themselves a lot, but you can make it a little easier for them (and faster for you!) by paying attention the first time they say something. That goes double for the drink list, says Emily C. If you can't remember it, no sweat; just ask if they have something. If they don't, it's a simple "no." And instead of asking the flight attendant to repeat the list so you can buy time to decide on your order, simply say, "Just a second, please."

Turbulence can freak them out too

Normal turbulence is expected and usually not jarring for most seasoned crew members. But here's one of the flight attendant secrets you've probably never heard: There are times when it feels severe enough that even veteran fliers get anxious and scared. "It's OK to feel scared, but you can't let the passengers see it," says Olga P. "We are trained to stay calm, even if we don't feel calm." It's helpful for you, too, to stay calm and keep your feelings in check, she adds. "It only takes one person screaming to set off a whole plane in panic," she says.

They get tired of the rules too

There are rules you need to follow when you fly, but there are also some pretty strict flight attendant rules that the cabin crew must abide by. And sometimes they're as thrilled about following them as you are. "Especially during COVID-19 , I wanted to scream over all of the cabin-sanitizing requirements because some of them were ridiculously time-consuming and really didn't do anything other than put [on] a safety show," says Carol L. But regardless of how they're feeling, they still need to follow them—and so do you.

You are not the main character

Social media has led many people to suffer from "main character syndrome." You know the deal: These people feel like they're the star of a show, must film or snap their every move and assume their needs take precedence over everyone else's. "This drives me absolutely crazy," says LynnDee F. "Don't jam the aisle trying to film your TikTok dance, talk loudly into the camera as you narrate your whole trip or force the entire plane to become the audience for your singing solo. I will make you stop."

They see you overstuffing the overhead bin, and they're not fans

Your boarding behaviors are among the first things flight attendants notice about you, so try to make a good impression. "Want to start off on the wrong foot with me?" says Beth B. "Put your carry-on in a full overhead bin, leave it sticking out 6 inches, then take your seat at the window and wait for someone else—me!—to come along and solve the physics problem you just created." If you're having trouble with your carry-on luggage , ask for assistance or choose an overhead bin with more room.

The pay can be pretty terrible

One of the harshest realities of being a flight attendant is the pay. Not only do they have a low hourly wage—it starts at between $11 and $20 an hour—but they're not even considered on the clock until the boarding door is closed and the plane starts moving. (Delta announced in 2021, however, that it would pay certain cabin crews during boarding, and hopefully other airlines will follow suit.) This means the majority of flight attendants aren't getting paid to help you put your luggage in the overhead compartment or find your connecting flight. "By the time I count all the hours I spend doing stuff that is necessary for my job but isn't 'official,' I make less than minimum wage," says Emily. "Think about that the next time you want to demand we do something extra for you."

It helps to say "hello"

Chances are high that you'll end up next to a stranger at some point in your journey, and it's best for everyone to be friendly. Start with an easy "hello," doable for even the most introverted of travelers. "I get it," says Carol. "I have social anxiety too, but I've learned through my two decades as a flight attendant that you may need that stranger to help you, and that goes a lot better if you were friendly from the beginning." You don't have to become best friends or keep talking, but if you need to borrow a charger, swap seats or use the armrest , the request will go a lot smoother if you're already on good terms. "A little kindness really goes a long way in air travel," she says.

They're not above getting other passengers to take their side

We've all seen the viral airline videos of flight attendants who snap and steal a beer, curse out passengers or even jump out of a plane (on the tarmac). Most flight attendants don't take things that far, but they are willing to get other passengers on their side when calming unruly travelers. "You disarm an unruly passenger by introducing yourself, asking his name and saying something like, 'I've been incredibly nice to you for three hours. Why are you treating me like this?'" says Beth. "That also gets the other passengers on your side—and sometimes they'll even applaud."

They "crop dust" the cabin sometimes

Everyone has to pass gas sometimes, and that includes flight attendants. But where and how they do it can be strategic, says Evan. "I've never done it, obviously, but I know flight attendants who will 'crop dust' a section of the cabin as they walk down the aisle if they feel like a particular group is being rude—or if they just can't hold it in," he says. (In their defense, holding in a fart can be bad for your health .) "Usually we go into the lavatory to pass gas," he says, "and I recommend you do that too instead of grossing out your neighbors."

They're more diverse and mature than you think

Another stereotype flight attendants are constantly fighting is the idea that they're all young, single, white women, says Ashley—who is married, 39 and Hispanic. The average age for flight attendants is 46 for women and 44 for men.

Safety always comes before comfort

"We are there for your safety first. Service comes second to us," says Alisha R. "We aren't even trained in service while we go through initial training; it is six to eight weeks of drills, tests and safety equipment knowledge only." So if you ask to do something that violates a safety policy—like bring your own alcohol on board—the answer will be an automatic "no." Airline pilots need you to know that they, too, put safety above all.

Don't expect them to fix an emergency you could have prevented

If you have a baby, bring diapers. If you have diabetes, bring syringes. If you have high blood pressure, don't forget your medication. "If you ask nicely, I will try to make a diaper out of a sanitary pad and a pillowcase or ask over the intercom if someone has a spare inhaler," says Alisha. But be as prepared as you can be. "Lack of preparedness on your part doesn't constitute an emergency on our part," says Carol.

No, you can't sit wherever you want

One of Alisha's pet peeves is passengers who see their seat assignment as a suggestion, not a rule. It's never open seating, so just sit in your assigned airplane seat , she says. Swapping after everyone is seated—say, if you're a parent and want to sit next to your child—can be OK, though. At that point, you can politely ask a flight attendant to assist you for a smoother transition.

Airplanes are grosser than you think

Dirty feet up on head or armrests. Babies getting their poop-filled diapers changed right on a seat. Gum stuck to tray tables. Spilled food. Vomit. Blood. "You name it, I've seen someone do it on an airplane," says Carol. It's one of the biggest flight attendant secrets: Practicing good hygiene isn't just about preventing COVID-19; it can protect you from myriad yucky things on airplanes. "And for the love of all that is holy, stop taking off your shoes and socks," she adds.

Just bring a reusable water bottle

Stop buying $8 bottled water in the airport terminal. A reusable water bottle is one of the best investments Nicole says she's made, and toting it on each flight is one of her top flight attendant secrets. Make sure it's empty before going through security so it doesn't get confiscated by the TSA . After that, you're welcome to refill it as many times as you like. Having your own supply of water not only keeps you hydrated—which can help your immune system fight off germy airplane air—it'll come in handy if there's a delay or if cabin service can't operate as normal.

Additional reporting by Michelle Crouch and Meghan Jones.

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Heavy rains lash Middle East, disrupting flights in Dubai after killing 20 in region

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Authorities and communities across the United Arab Emirates were clearing debris on Wednesday after heavy rain subsided late on Tuesday.

Dubai, the Middle East's financial centre, has been paralysed by torrential rain that has caused floods across the UAE and Bahrain, leaving 19 dead in Oman and at least one in the UAE.

Dubai International Airport, the world's busiest air hub for international passengers, diverted scores of incoming flights amid the flooding. DBX was expecting more than 100 flight arrivals on Tuesday evening.

But the airport announced a halt to arrivals before announcing a "gradual resumption" more than two hours later.

Videos on social media showed planes taxiing across an apron flooded with standing water.

Departure flights remained in operation during the evening but were plagued with delays and cancellations. Roads to the airport were also badly flooded.

Similar scenes were repeated across Dubai and elsewhere in the UAE as the oil-rich Gulf state, better known for its arid climate and intense summer heat, reeled from the storm.

Year's worth of rain in 24 hours

Flagship shopping centres Dubai Mall and Mall of the Emirates both suffered flooding.

Water was ankle-deep in at least one Dubai Metro station, according to images posted on social media.

Some roads collapsed, residential communities were hit by heavy flooding and many householders reported leaks from roofs, doors and windows.

Schools were shut across the UAE and were expected to remain closed on Wednesday, when further storms are forecast. Dubai's government also extended remote working for its employees into Wednesday.

Some inland areas of the UAE recorded more than 80 millimetres of rain over the 24 hours to 8am, approaching the annual average of about 100mm.

The National Center for Meteorology "urged residents to take all the precautions … and to stay away from areas of flooding and water accumulation".

The Asian Champions League football semifinal between the UAE's Al Ain and Saudi side Al Hilal, due to be hosted in Al Ain, was postponed for 24 hours because of the weather.

Climate-fuelled flooding

Bahrain, to the UAE's north-west, was also hit by heavy rain and flooding after being pummelled by thunder and lightning overnight.

"I like to play in the rain but for the first time it scares me," said nine-year-old Ali Hassan, as he helped his mother clear water from outside their house in Bahrain's capital, Manama.

The storms descended on the UAE, Bahrain and parts of Qatar after hitting Oman, where they caused deadly floods and left dozens stranded.

A child's body was recovered on Tuesday, taking the death toll to 18 with two people missing, emergency authorities told the official Oman News Agency.

Nine schoolchildren and three adults died when their vehicles were swept away in flash floods, the news agency reported on Sunday.

Both Oman and the UAE, which hosted last year's COP28 UN climate talks, have previously warned that global warming is likely to lead to more flooding.

Friederike Otto, a leader in the field of assessing the role of climate change on specific extreme weather events, said it was likely that global warming played a part in this week's rain.

"It is highly likely that the deadly and destructive rain in Oman and Dubai was made heavier by human-caused climate change," said Ms Otto, of the Grantham Institute for Climate Change at Imperial College London.

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FAA lifts temporary ground stop of Alaska Airlines flights after technical issue is resolved

The Federal Aviation Administration lifted a ground stop for all Alaska Airlines flights Wednesday after grounding the planes earlier as a result of a computer problem at the carrier.

The Seattle-based airline said in a statement that an issue arose “while performing an upgrade to the system that calculates our weight and balance.”

The FAA initially approved a ground stop for all Alaska and Horizon flights starting at approximately 10:50 a.m. ET.

It was lifted just before 11:45 a.m. ET.

It wasn't immediately clear how many flights were affected. An Alaska spokesperson did not immediately respond to a request for comment.

Rob Wile is a breaking business news reporter for NBC News Digital.

Jay Blackman is an NBC News producer covering such areas as transportation, space, medical and consumer issues.