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Convenience Store Business Plan

A convenience store can become a brilliant source of primary or secondary income if you do it right.

Also, the main benefit of a convenience store over a supermarket is that it is located around the corner of residential areas and faces lesser competition from retail giants.

And if you bring your unique touch to the business, who knows, you might have a chain as big as 7-Eleven. But for that, you’ll need a convenience store business plan.

A business plan helps you stand apart from your competitors and prepares you for challenges and opportunities alike.

Industry Overview

The convenience store industry generated a whopping amount of 532.9 billion dollars in 2020 and continues to grow at a rapid pace moving forward, too.

As convenience stores provide access to a variety of things including packaged food, fresh groceries, and on-the-go meals, they are highly preferred amongst the office-going audience who are always running short of time.

Convenience stores are also a great option for people who have less time to shop and want to avoid spending long hours looking for stuff in a supermarket.

All these factors would contribute majorly towards the growth and expansion of convenience stores in the future.

But as the market is competitive, you’ll have to do something that makes your store stand out.

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Things to Consider Before Writing Your Convenience Store Business Plan

Pick a legal structure.

The legal structure for your business not only decides the amount you’ll pay in taxes, but it also decides how much paperwork you’ll have to go through, if you’ll require legal help or not, what would be the liability on your assets, and so on.

Hence, you should take your time and pick a legal structure that fits your business.

Get the necessary permits

Several legal documents can help you avoid unnecessary legal hassles and carry out your business with ease. Several such documents can also help you avail yourself of tax and government benefits.

Hence, it is always a good practice to make a list of all the permits you’ll need and to get all of them before getting started.

Choose the right location

The location can make or break a convenience store business. The accessibility and convenience your store provides to your target audience help your business thrive and succeed.

Hence, you should make sure that you choose a good location for your business .

Offer something that helps your store stand out

As the convenience store business is quite competitive, your business must offer something that helps you stand apart from others who offer a similar product.

From taking inspiration from East Asian 7-elevens that offer microwaves and tables to eat food to offering vegan alternatives of snacks, you can choose from a wide variety of things to help your business stand out.

But make sure that it is something that your target audience prefers.

Chalking out Your Business Plan

If you are planning to start a new grocery or convenience store , the first thing you will need is a business plan. Use our sample business plan created using Upmetrics business plan software to start writing your business plan in no time.

Before you start writing a business plan for your new convenience store, spend as much time as you can reading through some samples of the grocery or convenience store business plans.

Reading some sample business plans will give you a good idea of what you’re aiming for. Also, it will show you the different sections that different entrepreneurs include and the language they use to write about themselves and their business plans.

We have created this sample business plan for you to get a good idea about how perfect a convenience store business plan should look and what details you will need to include in your stunning business plan.

Convenience Store Business Plan Outline

This is the standard convenience store business plan outline, which will cover all important sections that you should include in your business plan.

• Keys to Success
• Past Performance
• Products and services
• Industry Analysis
• Market Analysis
• Target Market Segment Strategy
• Competition and Buying Patterns
• Website Marketing Strategy
• Development Requirements
• SWOT Analysis
• Competitive Edge
• Marketing Strategy
• Sales Forecast
• Personnel Plan
• Important Assumptions
• Break-even Analysis
• Projected Profit and Loss
• Projected Cash Flow
• Projected Balance Sheet
• Business Ratios
• Profit and Loss
• Balance Sheet

After getting started with Upmetrics , you can copy this sample convenience store business plan into your business plan and modify the required information and download your convenience store business plan pdf or doc file. It’s the fastest and easiest way to start writing your business plan.

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Download a sample convenience store business plan

Need help writing your business plan from scratch? Here you go;  download our free convenience store business plan pdf  to start.

It’s a modern business plan template specifically designed for your convenience store business. Use the example business plan as a guide for writing your own.

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Convenience Store Business Plan Template

Written by Dave Lavinsky

Convenience Store Business Plan

You’ve come to the right place to create your Convenience Store business plan.

We have helped over 5,000 entrepreneurs and business owners create business plans and many have used them to start or grow their convenience stores.

Below is a template to help you create each section of a business plan for your convenience store.

Executive Summary

Business overview.

Speedy Pete’s Convenience Store is a new convenience store located in Lansing, Michigan. The business is a newly established convenience store set up by its founder, Pete McGee. As a longtime retailer and employee of various convenience stores throughout Lansing, Pete realized that the small suburb that he resides in has grown too quickly to meet the demand of the area residents. There is an intersection that Pete has identified to be without a convenience store within 5 miles.

For the past ten years, Pete has been the area manager for 6 convenience stores for a locally-owned brand. Through his promotion, Pete oversaw the store managers and made sure each store was profitable, well stocked, and had the proper staff in place. Through his knowledge and training, Pete is well-equipped to be able to open his own convenience store and manage it properly.

Speedy Pete’s will offer gas as well as a car wash and air machine for tires. The store itself will offer alcoholic and non-alcoholic beverages, snacks, basic groceries, and ready-made coffee, donuts, and hot food. It will be the perfect stop for the area residents to stop in and purchase their products without having to go out of their way.

Product Offering

The following are the products that Speedy Pete’s Convenience Store will provide:

• Air Machine
• Non-alcoholic beverages
• Beer and Wine
• Basic Groceries
• Beverage Machine
• Freshly Made Hot Coffee
• Freshly Made Donuts/Cookies
• Freshly Made Hot Food (hot dogs, burritos, sandwiches)

Customer Focus

Speedy Pete’s Convenience Store will target all residents residing in southeastern Lansing and commuters traveling through the area. The customers will come from all demographics and ages.

Management Team

Speedy Pete’s Convenience Store will be owned and operated by Pete McGee. As a former area manager that oversaw 6 convenience stores in the area, Pete is able to open, train his employees, and ensure that the convenience store will run smoothly and efficiently. He is exceptionally knowledgeable in monitoring profit margins and ensuring the store is profitable.

Pete McGee has worked in the retail industry for most of his life. He has worked in convenience stores, home improvement stores, and large retailers. For the past ten years, Pete has been the area manager for 6 convenience stores for a locally-owned brand. Through his promotion, Pete oversaw the store managers and made sure each store was profitable, well stocked, and had the proper staff in place. Pete was exceptional at his job as he was able to monitor profit margins and teach his store managers which products to keep on the shelves and which products to get rid of. Through his knowledge and training, Pete is well-equipped to be able to open his own convenience store and manage it properly.

Success Factors

Speedy Pete’s Convenience Store will be able to achieve success by offering the following competitive advantages:

• Ideal location – there is not a convenience store within 5 miles of the newly developed neighborhood
• Large selection of snacks, beverages, and freshly made items
• The gas to be sold is from the highest quality gas distributor

Financial Highlights

Speedy Pete’s Convenience Store is seeking $400,000 in debt financing to open the convenience store. The funding will be dedicated towards securing the land, funding the construction, and purchasing the initial inventory. Funding will also be dedicated towards three months of overhead costs to include payroll of the staff, utilities, and marketing costs for the convenience store. The breakout of the funding is below:

• Purchase 0.5 acre of retail land located at an intersection: $100,000
• Construction and build-out of the small convenience store: $100,000
• Three months of overhead expenses (payroll, rent, utilities): $150,000
• Marketing costs: $10,000
• Working capital: $40,000

Company Overview

Who is speedy pete’s convenience store.

Speedy Pete’s Convenience Store is a new convenience store located in Lansing, Michigan. The business is a newly established convenience store set up by its founder, Pete McGee. As a longtime retailer and employee of various convenience stores throughout Lansing, Pete realized that the small suburb that he resides in has grown too quickly to meet the demand of the area residents. There is an intersection that Pete has identified to be without a convenience store within 5 miles. The city just put up a traffic light because the traffic has increased significantly within the past two years. The intersection is at the bottom of a newly developed neighborhood so the convenience store will be passed by its residents multiple times throughout the day and will be accessible through two points of entry.

Speedy Pete’s Convenience Store History

Speedy Pete’s Convenience Store is owned and operated by Pete McGee. Pete is a former convenience store employee, manager, and area manager. He has experience in monitoring profit margins, managing employees, and managing inventories.

Since incorporation, Speedy Pete’s Convenience Store has achieved the following milestones:

• Registered Speedy Pete’s Convenience Store, LLC to transact business in the state of Michigan.
• Has contracts in place for his gas, grocery, and drink suppliers.
• Contacted an architectural and construction firm to begin the design and construction of the convenience store.
• Began recruiting a staff of employees to help him with the day to day operations.

Speedy Pete’s Convenience Store Products

The following will be the products Speedy Pete’s Convenience Store will provide:

Industry Analysis

Customer analysis, demographic profile of target market.

Speedy Pete’s Convenience Store will target all residents of Lansing Michigan. The target market will consist of area residents, students, and employees working in the area.

The precise demographics for Lansing, Michigan are:

• 1,006,032 residents
• 560,000 households
• 584 schools
• 300,084 area businesses
• 3 major highways within 20 miles

Customer Segmentation

Speedy Pete’s Convenience Store will primarily target the following customer profiles:

• Residents living in the area
• Employees working in the area
• Travelers driving through Lansing

Competitive Analysis

Direct and indirect competitors.

Speedy Pete’s Convenience Store will face competition from other companies with similar business profiles. A description of each competitor company is below.

Speed Demon Convenience Stores

Speed Demon is a gasoline-convenience store brand that has over 3,500 stores across the country. They service over 2 million customers everyday and offer a robust rewards program where customers are able to earn discounts on gas and products by being a frequent shopper. The stores include a Speedy Cafe that is a fast-casual dining option and is on track to open another 100 stores by the end of next year. The company is headquartered in Ohio and is a sub-organization with Marathon Petroleum.

9-29 Convenience Stores

9-29 Convenience Stores is a large name in the convenience-retailing industry. Based in Irving, Texas, 9-29 operates, franchises, and/or licenses more than 13,000 stores in the U.S. and Canada. The company offers cold drinks, candy, pizzas, groceries, tobacco items, lottery tickets, coffee, juices, sandwiches, ice creams, snacks, and other related items. The chain was founded in 1927.

A couple of the most popular items 9-29 offers are their large Slurpee drinks and large soft drink cups for its soda fountain machine. The cups offered are the largest on the market at 128 ounces.

Fast Time Convenience Stores

Fast Time Convenience Stores is an operator of a network of convenience stores and gas stations in the northeastern part of the United States. The company’s stores offer groceries, beverages, fresh food, car wash services, road transportation fuel, stationeries and other retail products. Fast Time was founded in 1958 and continues to operate from the original family that established it.

Most recently, Fast Time has attempted to grow its footprint to the midwestern states of the US. The company is currently conducting market research to see if the investment would be viable as those states tend to be saturated with a multitude of convenience store chains.

Competitive Advantage

Speedy Pete’s Convenience Store will be able to offer the following advantages over their competition:

Marketing Plan

Brand & value proposition.

Speedy Pete’s Convenience Store will offer the unique value proposition to its clientele:

• The location is strategically located in a convenience store desert where there is no other convenience store within 5 miles.
• Large selection of snacks, beverages, and freshly made hot food items.
• The store will contract with the highest quality fuel distributor.
• Pricing will be competitive and on par with other convenience store chains.

Promotions Strategy

The promotions strategy for Speedy Pete’s Convenience Store is as follows:

Speedy Pete’s will be located in a newly developed neighborhood where there are no other convenience stores in the area yet. The owner has identified a parcel of land in a highly trafficked area where a traffic light was just put up. The intersection sees thousands of residents and cars pass by on a daily basis.

Print Advertising

Speedy Pete’s Convenience Store will invest in professionally designed print ads to display in newspapers, paper programs,  or flyers to be handed out at local events.

Website/SEO Marketing

Speedy Pete’s Convenience Store will hire a third-party marketing company to design their print ads and design their website. The website will be well organized, informative, and list all the convenience store products they plan to offer. The website will also list their contact information and directions to the convenience store. The marketing company will also include SEO tactics so that anytime someone types in the Google or Bing search engine “Lansing convenience store” or “convenience store near me”, Speedy Pete’s Convenience Store will be listed at the top of the search results.

The owner will also hire the marketing company to design eye-catching billboard designs to be displayed in different parts of the city. The billboards will target the drivers and/or tourists that will be heading in the direction of the convenience store.

The pricing of Speedy Pete’s Convenience Store will be moderate and on par with competitors so customers feel they receive value when purchasing their convenience store products.

Operations Plan

The following will be the operations plan for Speedy Pete’s Convenience Store.

Operation Functions:

• Pete McGee will be the Owner and Operator of the company. He will oversee all staff, hire, train, and manage store inventory, and supplier contracts and relationships.
• Bob Jones – will be the Head Manager to be in charge of the convenience store when Pete is not there. He will also work closely with Pete to learn all aspects of managing a convenience store.
• Bookkeeper – Will be in charge of payroll, accounts receivable and payable, and tax payments.
• Staff of 3 – 4 employees to assist with customer service and cleaning.

Milestones:

Speedy Pete’s Convenience Store will have the following milestones complete in the next six months.

1/1/202X – Finalize purchase of retail land

2/15/202X – Begin construction on the convenience store

3/1/202X – Finalize contracts for gas and grocery supplier

4/15/202X – Purchase all store inventory and supplies

5/1/202X – Final walk through of convenience store

5/15/202X – Hire and train convenience store staff

6/1/202X – Speedy Pete’s Convenience Store opens for business

Speedy Pete’s Convenience Store will be owned and operated by Pete McGee, a lifelong Lansing resident who has extensive experience in the convenience store industry, having worked as an hourly employee and up to an area manager overseeing 6 stores.

Financial Plan

Key revenue & costs.

The revenue drivers for Speedy Pete’s Convenience Store are the revenues it will receive from the sales of gas, car washes, grocery, snacks, beverages, alcoholic beverages, and hot ready made food.

The cost drivers will be the overhead costs required in order to staff and maintain a profitable and successful convenience store. The expenses will be the payroll cost, land payment, utilities, store supplies and inventory, car wash maintenance, and marketing materials.

Funding Requirements and Use of Funds

Key assumptions.

The following outlines the key assumptions required in order to achieve the revenue and cost numbers in the financials and in order to pay off the startup business loan.

• Number of Products Sold per Month: 10,300
• Average Price per Product: $5
• Number of Convenience Store Products Sold Per Year: 123,600

Financial Projections

Income statement, balance sheet, cash flow statement, convenience store business plan faqs, what is a convenience store business plan.

A convenience store business plan is a plan to start and/or grow your convenience store business. Among other things, it outlines your business concept, identifies your target customers, presents your marketing plan and details your financial projections.

You can easily complete your Convenience Store business plan using our Convenience Store Business Plan Template here .

What are the Main Types of Convenience Stores?

There are a number of different kinds of convenience stores , some examples include: Traditional Convenience Store, Mini Convenience Store, Limited Selection Convenience Store, Expanded Convenience Store, Hyper Convenience Store, and Kiosk.

How Do You Get Funding for Your Convenience Store Business Plan?

Convenience Stores are often funded through small business loans. Personal savings, credit card financing and angel investors are also popular forms of funding.

What are the Steps To Start a Convenience Store Business?

Starting a convenience store business can be an exciting endeavor. Having a clear roadmap of the steps to start a business will help you stay focused on your goals and get started faster.

1. Develop A Convenience Store Business Plan - The first step in starting a business is to create a detailed convenience store start up business plan  that outlines all aspects of the venture. This should include potential market size and target customers, the services or products you will offer, pricing strategies and a detailed financial forecast.  

2. Choose Your Legal Structure - It's important to select an appropriate legal entity for your convenience store business. This could be a limited liability company (LLC), corporation, partnership, or sole proprietorship. Each type has its own benefits and drawbacks so it’s important to do research and choose wisely so that your convenience store business is in compliance with local laws.

3. Register Your Convenience Store Business - Once you have chosen a legal structure, the next step is to register your convenience store business with the government or state where you’re operating from. This includes obtaining licenses and permits as required by federal, state, and local laws. 

4. Identify Financing Options - It’s likely that you’ll need some capital to start your convenience store business, so take some time to identify what financing options are available such as bank loans, investor funding, grants, or crowdfunding platforms. 

5. Choose a Location - Whether you plan on operating out of a physical location or not, you should always have an idea of where you’ll be based should it become necessary in the future as well as what kind of space would be suitable for your operations. 

6. Hire Employees - There are several ways to find qualified employees including job boards like LinkedIn or Indeed as well as hiring agencies if needed – depending on what type of employees you need it might also be more effective to reach out directly through networking events. 

7. Acquire Necessary Convenience Store Equipment & Supplies - In order to start your convenience store business, you'll need to purchase all of the necessary equipment and supplies to run a successful operation. 

8. Market & Promote Your Business - Once you have all the necessary pieces in place, it’s time to start promoting and marketing your convenience store business. This includes creating a website, utilizing social media platforms like Facebook or Twitter, and having an effective Search Engine Optimization (SEO) strategy. You should also consider traditional marketing techniques such as radio or print advertising. 

Learn more about how to start a successful convenience store business:

• How to Start a Convenience Store Business

Convenience Store Business Plan Template

If you want to start a convenience store business or expand your current one, you need a business plan.

Over the past 20+ years, we have helped over 7,000 entrepreneurs and business owners create business plans to start and grow their convenience stores.

Below are links to each section of your convenience store business plan template :

Next Section: Executive Summary >

Convenience Store Business Plan FAQs

What is the easiest way to complete my convenience store business plan.

Growthink's Ultimate Business Plan Template allows you to quickly and easily complete your Convenience store Business Plan.

Where Can I Get a Convenience Store Business Plan PDF?

You can download our Convenience Store business plan PDF  here. This is a business plan template you can use in PDF format.

What Is a Convenience Store Business Plan?

A business plan provides a snapshot of your convenience store as it stands today, and lays out your growth plan for the next five years. It explains your business goals and your strategy for reaching them. It also includes market research to support your plans.

Why Do You Need a Business Plan for a Convenience Store?

If you’re looking to start a convenience store or grow your existing convenience store you need a business plan. A business plan will help you raise funding, if needed, and plan out the growth of your convenience store in order to improve your chances of success. Your convenience store business plan is a living document that should be updated annually as your business grows and changes.

What Are the Sources of Funding for a Convenience store?

Convenience stores are usually funded through small business loans, personal savings, credit card financing and/or angel investors.

What Products Should You Include in Your Convenience Store?

Many aspects of your business plan for a convenience store hinge on the choice of products for the store to carry. Certainly, this should be based on the customers you seek to reach with your store. Here are some other considerations that should go into the choice of the product line.

Level of Variety

With a high level of product variety (a broad product line), your store may be sought out by more customers who may find what they need more often, on average, leading to increased revenues. However, this benefit carries with it increased storage costs for the additional inventory that isn’t placed directly on shelves, especially items which sell fast. The storage costs include the rent for storage space or a storage room at the store and all of the labor associated with tracking and finding items in storage. There is also a need for more shelf space which may require more display units and even a larger store and higher rent. With more items to track and constantly restock, as well as the difficulty in projecting sales for a specific item, there is a greater chance of stocking out on any specific item. In those cases, hopefully you carry similar items that a customer might buy as a substitute.

With low variety (a narrow product line), the costs associated with stock-outs, storage, and shelf space are reduced somewhat. However, you will turn away more customers who cannot find the exact item they are seeking and will not accept substitutes.

Pricing For Convenience

Convenience stores, focused on quick purchases to fill a specific customer need, whether it is to change a light bulb or solve a sugar craving, offer their convenience in the form of a smaller store by pricing at a premium to what a customer would pay in a larger store like a supermarket, chain drug store, or hardware store. Customers are willing to pay 10% more for an item (or even higher), for example, to avoid a longer wait in line and longer travel time to reach the larger store.

In choosing the products to carry, you must examine the cost of purchasing in low quantities and make sure you can price high enough to cover the higher unit cost you will incur over what a larger store might. Products that are too expensive to buy in low quantities will not be feasible for this reason, as there is a limit to the price you can charge and expect to sell the product at.

CONVENIENCE STORE BUSINESS PLAN OUTLINE

• Convenience Store Business Plan Home
• 1. Executive Summary
• 2. Company Overview
• 3. Industry Analysis
• 4. Customer Analysis
• 5. Competitive Analysis
• 6. Marketing Plan
• 7. Operations Plan
• 8. Management Team
• 9. Financial Plan
• 10. Appendix
• Convenience Store Business Plan Summary

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Convenience Store Business Plan Sample

Jan.04, 2018

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Table of Content

Do you want to start your own convenience store?

Are you planning to start a convenience store ? Well, the yearly sales of the US convenience store industry exceed $680 billion so it is undoubtedly one of the most profitable businesses out there. As of December 31, 2016, there were more than 154,000 convenience stores in the US and their numbers are still increasing steadily.

The biggest reason of the popularity of this business is that the convenience stores offer various products which allow the consumers to obtain all their needs from a single roof thus keeping the traffic flowing day and night throughout the year. They are undoubtedly the need of the hour in today’s time where everyone is busier than ever. That is why this business starts yielding a profit as soon as it is launched as compared to most of the businesses which need months or even years to yield the desired rate of return.

Another important aspect is that, unlike other businesses, a convenience store business has the least amount of risk associated with it provided that you plan it successfully. So before you move on to open a convenience store, you will have to prepare a convenience store business plan which will establish the basis of your company’s future operations and decisions. It will help you determine everything; the types of products you will be selling, who your target customers will be and how you will allocate your resources for the required equipment, inventory, and payroll.

So, if you are wondering how to write an effective business plan then here we are providing you the business plan for a convenience store business startup named ‘EasyShop’.

Executive Summary

2.1 the business.

EasyShop will be a bonded, insured and licensed convenience store business, located in the Manhattan borough of the New York City. We aim to serve the nearby residential community and working class of Manhattan by proving them all they need under a single roof. We have strategically selected a furniture showroom, located in the main commercial center of downtown Manhattan, to be converted into our store. The location is ideal for opening convenience store since it is amidst all commercial and business activities and at a 10 minutes’ drive from the residential zone.

The business will be owned by Doug Spencer of Spencer family, one of the richest families in the United States. Mr. Spencer has been associated with the family business of fast-food restaurants for the last 20 years after doing his Masters in Business Administration from the Harvard University. Due to the similar family business, Mr. Spencer knows exactly how to start a convenience store and he has all the resources needed for starting a convenience store .

Although there are hundreds of already established convenience stores we have several competitive advantages over other competitors. The first one is our mobile app which can be used to make payments, order the goods for home delivery, or pre-book the goods. This app is strategically built to facilitate the ever-busy working class of the society. Our second competitive edge will be the availability of everything, every time. Unlike other stores, we will make sure that our stock never runs out and everything our customers may need is available to us. Finally, our customer service will be the best in town and will also give us an edge over other convenience stores.

2.2 Management

The company will be managed by Mr. Spencer himself and he will be assisted by his friend Carl John. Carl is highly experienced in retail businesses and will serve as the Chief Executive Officer of the EasyShop. The store will remain open 24-7 and will be operated and managed by three shifts of workers. A law firm will be contracted for covering the legal aspects of the business and an insurance firm will be contacted for insuring the company.

The convenience store industry is one of the few industries which have seen a constant increase in revenue along with the increase in business locations with time. The total sales from the US convenience store industry increased by approximately $80 billion within the course of one year from 2015 to 2016. The number of convenience stores has increased by 63% during the last three decades and is still on the rise. The main reason behind this increase is that it is very easy to open a convenience store as you can see from the hundreds of convenience store examples present in every city of the United States. The actual challenge is to successfully manage that convenience store to yield profits from the start.

2.3 Customers

The company aims to serve the community living in the residential zones of the Manhattan borough and the people working in the commercial and business centers located near us. The community living in our vicinity is financially established so we hope to have a lot of sales as soon as we are launched. There are also a lot of working-class people who are extremely tight up with their busy routines and prefer to go to a place where they can find everything under a single roof. We will provide the perfect place to our busy customers where they can find a huge number of products as well as services. This diversity of products and services will be one of our primary competitive advantages over other competitors.

We will provide every basic necessity of life to our customers under a single roof so that they don’t have to visit various stores in search of their needed goods. Some categories of the products offered by us include but are not limited to fresh and packed foods, beverages, meat, dairy products, stationery, personal care, healthcare products, baby items, pet items, newspapers, magazines, batteries, greeting cards, lottery tickets etc. We will offer money transfer services and utilities bill payment services to our customers. We will also provide home delivery services for online purchases to the nearby resident community. Customers can also pre-book their goods by using our smartphone app.

2.4 Target of the Company

The target of the company is to become the best convenience store business in the New York City within next five years of our startup. Ronald Spencer aims to become one of the biggest convenience store chains in the New York City within the next ten years of our launch. This target can only be achieved by growing the sales at the forecasted rate. We also aim to balance the initial cost of the startup with earned profits by the end of the first year and open multiple stores by the end of five years in the New York City.

The keys to the success of achieving our target are as follows:

• Comprehensive planning of ‘everything’
• Hiring the best staff for operations
• Respecting our customers and making sure that they get what they want in the least time

Company Summary

3.1 company owner.

EasyShop will be owned by the Spencers, one of the richest families in the United States. Spencers are already operating a chain of fast food restaurants in North America but it was until this year that they have decided to enter the retail industry as well. The venture will be completely financed by the family while it will be led and operated by Doug Spencer.

Mr. Spencer is the eldest son of Ronald Spencer, the head of the family, and has been associated with the family business for the last 20 years after doing his Masters in Business Administration from the Harvard University. Mr. Spencer will be the General Manager of the business and will be assisted by his friend Carl John. John has served in multiple executive positions in various retail giants such as Wal-Mart, 7-Eleven, and Costco. For the last 6 years, John was serving in 7-Eleven as the Director Operations of the New York City.

3.2 Why the Business is being started

This business will basically provide a gateway for the Spencer family to enter the massive retail industry of the United States. Ronald had been planning this venture for a long time as it was undoubtedly the best way to invest the family’s wealth and profit earned via restaurants.

3.3 How the Business will be started

EasyShop will be initially launched as an open convenience store in the Manhattan borough of the New York City. A 15,000 square feet place has already been acquired on lease in the center of the main commercial district of downtown Manhattan. The place was formerly used as a furniture display showroom so a contracting firm has been hired to turn the place into a convenience store. A law firm, Wigdor LLP, has also been contracted for getting the permits and licenses from the city’s administration.

Spencer’s convenience store startup will be unique in many ways. It will remain open 24-7 and will be operated and managed by three shifts of workers with each shift working a standard eight hours a day. Mr. Spencer has planned everything about his business including the required equipment and inventory, and has hired experts from various fields to help him craft a detailed map about it. The financial experts have forecasted following costs for expenses, assets, investment, and loans for the Start-up.

The detailed start-up requirements, start-up funding, start-up expenses, total assets, total funding required, total liabilities, total planned investment, total capital and liabilities as forecasted by experts, is given below:

Services for customers

Being launched as one of the biggest convenience store business in the New York City, we plan to offer a huge number of products as well as services to our consumers. This diversity of products and services will be one of our primary competitive advantages over other competitors. We will provide every basic necessity of life to our customers under a single roof so that they don’t have to visit various stores in search of their needed goods. Some categories of the products offered by us include but are not limited to

• Meat – poultry, beef, lunch meat, pork
• Produce – fruits, vegetables
• Paper Goods – aluminum foil, sandwich bags paper towels, toilet paper
• Bread or Bakery products– sandwich loaves, tortillas, bagels, dinner rolls
• Baking Goods – cereals, pasta, mixes, flour, sugar
• Personal Care – shampoo, shaving cream, soap, hand soap
• Frozen Foods – waffles, vegetables, individual meals, ice cream
• Beverages – coffee, tea, juice, soda, drinks
• Canned or Jarred Goods – vegetables, spaghetti sauce, ketchup
• Dairy – cheese, eggs, milk, yogurt, butter
• Cleaners – all purpose, laundry detergent, dishwashing liquid and detergents
• Other – baby items, pet items, newspapers, magazines, batteries, greeting cards, lottery tickets

We will sell our products in the standard packaging sizes, quantity and quality as other as other convenience stores. We will sell the products of local as well as international brands such as Charmin, Stouffer’s, Frito-Lay, Jolly Green Coca-Cola, Giant etc. One of the biggest problems in opening a convenience store is to incorporate some innovation in your business to make it unique and better as compared to the existing and established businesses. Considering this aspect, we will also offer money transfer services and utilities bill payment services to our customers. Customers can also pre-book their goods by using our smartphone app. We will also provide home delivery services for online purchases to the nearby resident community. There will be no delivery charges for goods worth greater than or equal to $50.

Finally, we will offer ready-to-eat fast foods so that our customers can grab a bite despite their tight schedule.

Marketing Analysis of Convenience store business

The most important component of an effective convenience store business plan is its accurate marketing analysis that’s why Mr. Spencer acquired the services of marketing experts to help him through this phase. It is only after this stage that a good convenience store business plan could have been developed. After identifying the local market trends in the New York City, the marketing experts and analysts also helped him to select the best site for starting a convenience store business .

The success or failure of a convenience store totally depends upon its marketing strategy which can only be developed on the basis of accurate marketing analysis. There are four main steps to carry out an accurate marketing analysis which are to identify the current market trends of convenience store business, identify your target audience and potential customers, set out the business targets to achieve, and finally set the prices of your products and services. Marketing analysis is a must-do thing before you even think about how to start your own convenience store . It must be considered beforehand even if you are developing a small convenience store business plan .

Operational and Strategic Planning

5.1 market trends.

The convenience store industry is one of the few industries which have seen a constant increase in revenue along with the increase in business locations with time. The total sales from the US convenience store industry generated in 2015 amounted to more than $603 billion while the sales exceeded $680 billion by the end of 2016. The sales increase by approximately $80 billion within the course of one year. Although these stats include the sales of the fuels since most of the convenience stores in the US primarily provide gas services but still merchandise makes a major chunk of these stats. As per other services provided by the convenience stores, the weekly wire transfers in 2015 were more than 5800.

The convenience store industry is subdivided according to the major categories of products it provides with the biggest being food service. Foodservice sales are growing to become the convenience store’s most profitable category, contributing 21.4% of sales as of 2016. Similarly, fresh fruits and vegetable sales (including salads and packaged products) also increased 10.3% to $362 million in 2014. The number of convenience stores has increased by 63% during the last three decades and, currently, they make up more than 34% of all retail outlets in the United States. After identifying these market trends, it is clearly evident that convenience store industry is always blooming and can be immensely profitable.

5.2 Marketing Segmentation

Our target market is the community living nearby at the 10 minutes’ drive from our store. The community consists of all types of people from varying backgrounds. As per the financial position, nearly half of the community has monthly income ranging from $40k to $50k while nearly 10% people have incomes even around $100,000. There are also a lot of working-class people who are extremely tight up with their busy routines and prefer to go to a place where they can find everything under a single roof.

For developing a good convenience store business model it was crucial to analyze the market segmentation of the future customers of our convenience store. A successful and efficient marketing strategy can only be developed after we completely know our potential customers. Our experts have identified the following type of target audience which can become the future consumers of our baby clothes:

The detailed marketing segmentation of our target audience is as follows:

5.1.1 Local Residents:

The first and the most numerous group of our customers will be the community living in the vicinity of our convenience store. These residents are financially stable and can become our potential customers of merchandise like food products and other accessories. These customers will also rely on us for money transfer and utilities bill payment facilities. This customer group will drive the most number of sales so our marketing strategy will be specifically built to attract this group towards us. Initially, we will also offer various promotional packages.

5.1.2 Working Class:

The second category includes the workers and employees who work in the businesses or offices located in the vicinity of our convenience store. Most of these workers have a tight routine and they prefer to get everything under a single roof as compared to visiting different stores. They want to shop as fast as they can without compromising on their busy schedule. Our convenience store is specifically designed while keeping such busy people in mind and the average time for shopping in our store will be around 3 to 4 minutes. Our ready-to-eat fast foods will always be ready for these people to pick up while on their way to their respective companies and offices.

5.1.3 Passers-by:

The third category includes those people who do not live or work near our convenience store but have come to the area for any business purpose or commercial activity. Most of the time these people need to pick some stuff for their homes while on the way to their respective destinations. They will also stop by us to grab some fast food or make some wire transfer. The detailed market analysis of our potential customers is given in the following table:

5.3 Business Target

We aim to become the best convenience store business of the New York City within next five years of our startup. Ronald Spencer aims to become one of the biggest convenience store chains in the New York City within the next ten years of our launch. Our main business targets to be achieved as milestones over the course of next three years are as follows:

• To achieve the net profit margin of $10k per month by the end of the first year, $15k per month by the end of the second year, and $25k per month by the end of the third year
• To balance the initial cost of the startup with earned profits by the end of the first year
• To open up two more stores by the end of three years, three more stores by the end of five years

5.4 Product Pricing

Product pricing is one of the most important factors in deciding the strategy for convenience store marketing . Selecting the price for products is a difficult task, especially for the startups, because one have to attract customers while yield profit at the same time. These two things cannot be achieved at the same time and the only way out is to select a compromised trade-off or balance between the two. After considering the market demands, we have priced all our products in the similar ranges as of our competitors except for some of our food products. Our food products of Spencer brand will be nearly 10% cheaper so as to attract customers toward us. The reason behind our pricing policy is to achieve the minimum attractive rate of return which would not be possible in case of offering our other products for low prices.

Great Work!!

Had the pleasure of working with Alex on a business plan for a new venture. The end result looks very professional. His communication is always prompt and he was very patient with my detailed requests. I would definitely work with this company in the future.

Like marketing analysis, sales strategy is also an important component of the business plan for a convenience store . After identifying the market trends, the market demand, and the potential customers of the startup, the next step is to develop an ingenious strategy to attract those customers toward us. Mr. Spencer carried out an extensive research about various marketing and advertising strategies being implemented on established grocery store business model before developing an effective sales strategy for EasyShop.

6.1 Competitive Analysis:

Convenience store industry is one of the biggest industries of the United States making up 34% of all retail stores located in the United States. There are over 150,000 convenience stores in the United States; likewise, there are hundreds of established convenience stores in the New York City that’s why we have a really tough competition ahead of us.

Considering this fact, we have already made preparations for entering the massive retail industry of the United States. Our biggest competitive edge over other competitors will be our mobile app which can be used to make payments, order the goods for home delivery, or pre-book the goods. By pre-booking the goods, you don’t have to spend time on searching for all the goods at the store as one of our salesmen will have already collected them for you to pick up on the way. We have strategically built this app to facilitate the ever-busy working class of the society.

Our second competitive edge will be the availability of everything, every time. Unlike other stores, we will make sure that our stock never runs out and everything our customers may need is available with us. We will provide all kind of goods as compared to conventional convenience stores. Finally, our customer service will be the best in town. We will treat every customer with utmost respect and make sure that our customers leave our stores with big smiles on their faces.

6.2 Sales Strategy

After carrying out a detailed grocery store industry analysis , our experts came up with the following brilliant ideas to advertise and sell ourselves.

• We will carry out a large-scale social media campaign for our advertisement.
• We will allow our customers to buy our products online through our Facebook page and mobile app. Customers can pay online, order or pre-book their required goods.
• We will offer various discounts and gifts on our products for the first month of our launch to encourage sales.

6.3 Sales Forecast

Considering our innovative app, the quality and availability of our products, and our unparalleled customer service, our sales pattern is expected to increase with years. By analyzing our market segmentation strategy, our experts have forecasted the following sales on a yearly basis which are summarized in the column charts.

The detailed information about sales forecast, total unit sales, total sales is given in the following table:

Personnel plan

The key to the success of a business is its careful planning in the initial stages. Just like the planning of other components, you must also prepare a personnel plan before you think about how to start a grocery store business . It is also an extremely important stage because success of any business significantly depends upon its employees. So you have to prepare a plan for the staff needed whether you are developing a convenience store business plan  for a small shop.

It is never easy to estimate the number and type of staff needed for a company before it is even launched therefore it is always better to seek the help of HR experts to get through this phase. Mr. Spencer acquired the services of experts to help him developed the following personnel plan for his company.

7.1 Company Staff

Mr. Spencer will act as the General Manager of the company while Carl John will serve as the Chief Executive Officer of the company. The company will initially hire following people in t:

• 1 Store Manager to manage the operations of the store
• 2 Administrators / Accountants to maintain financial records
• 4 Sales Executives responsible for marketing and discovering new ventures
• 10 Employees for operating and maintaining the store
• 2 Inventory Manager to manage the merchandise present in store and storage
• 1 Supply Chain Manager to purchase goods for the store
• 5 Drivers to transport products from storage to store and for delivering products to customers
• 4 Cleaners to keep the store clean at all times
• 1 Front Desk Officer to act as a receptionist
• 2 Security Officers

To ensure the best quality service, all employees will be selected through vigorous testing and will be trained for a month before starting their jobs.

7.2 Average Salary of Employees

The following table shows the forecasted data about employees and their salaries for next three years.

Financial Plan

After deciding the strategy and personnel plan of the company, the next step was to develop a detailed map about the financial projections covering all aspects of the company. Just like the planning of other aspects, you must also prepare a financial plan before you start thinking about how to start a convenience store business . The financial plan should craft a detailed map about the cost of startup, inventory, payroll, equipment, rent, utilities and how these costs will be covered with the earned profits. Before getting to think about how to start a convenience store, cost and profit analysis should be carried out.

Mr. Spencer hired experts to incorporate the financial aspect in the convenience store business plan . The financial plan outlines the development of the company over the next three years and is specifically developed to achieve both the company’s short-term and long-term objectives.

8.1 Important Assumptions

The company’s financial projections are forecasted on the basis of following assumptions. These assumptions are quite conservative and are also expected to show deviation but to a limited level such that the company’s major financial strategy will not be affected.

8.2 Brake-even Analysis

The following graph shows the company’s Brake-even Analysis.

The following table shows the company’s Brake-even Analysis.

8.3 Projected Profit and Loss

The following charts show the company’s expected Profit and Loss situation on the monthly and yearly basis.

8.3.1 Profit Monthly

The following graph shows the monthly profit, as forecasted by the company’s financial experts.

8.3.2 Profit Yearly

The following graph shows the yearly profit, as forecasted by the company’s financial experts.

8.3.3 Gross Margin Monthly

The following graph shows the monthly gross margin, as forecasted by the company’s financial experts.

8.3.4 Gross Margin Yearly

The following graph shows the yearly gross margin, as forecasted by the company’s financial experts.

The following table shows detailed information about profit and loss, and total cost of sales.

8.4 Projected Cash Flow

The following column diagram shows the projected cash flow.

8.5 Projected Balance Sheet

The following table shows detailed data about pro forma cash flow, subtotal cash from operations, subtotal cash received, sub-total spent on operations, subtotal cash spent. The following projected balance sheet shows data about total current assets, total long-term assets, total assets, subtotal current liabilities, total liabilities, total capital, total liabilities and capital.

8.6 Business Ratios

The following table shows data about business ratios, ratio analysis, total assets, net worth.

Download Convenience Store Business Plan Sample in pdf

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Convenience store business plan template + PDF

This guide introduces a state-of-the-art AI Business Plan Generator template, meticulously designed for entrepreneurs looking to initiate or expand their convenience store operation. It's crucial to highlight that the names and financial projections mentioned in this example are purely illustrative, created to showcase the strategic planning process. These examples are carefully constructed to illustrate how you can tailor your own AI-generated Convenience Store Business Plan to navigate unique obstacles and seize the opportunities within your convenience store endeavor.

For seamless customization, we provide a 'Convenience Store Business Plan PDF' for download. This document is vital for entrepreneurs committed to developing a compelling and effective strategy for launching or growing their convenience store. The 'AI Business Plan Generator' serves as a comprehensive resource, offering profound insights into the convenience store sector. It equips you with the essential tools for efficiently operating and expanding your convenience store business.

How this convenience store business plan sample was created

Create your tailored convenience store business plan effortlessly with our AI Business Plan Generator. Simply click 'Generate your business plan' and follow a series of targeted questions about your convenience store venture. Our advanced AI technology will analyze your inputs to craft a business plan that perfectly matches your convenience store's goals and needs. This streamlined and quick process usually completes in just 5-10 minutes, producing a detailed and well-organized plan. Our platform offers the ability to customize and refine your plan, ensuring it precisely reflects your unique vision for your convenience store. Upon completion, your plan is available for download, providing a clear and concise roadmap for launching and expanding your convenience store. Leverage our AI business plan generator, specially designed for convenience store enterprises, to enhance your strategic planning.

Generate your custom convenience store business plan in minutes!

Convenience store business plan sample, executive summary, business description, market research and analysis, swot analysis.

• Organizational Structure and Management Team

Products or Services

Marketing and sales strategy, operations plan, financial projections, risk analysis.

QuickStop Convenience Store, strategically nestled in the heart of Austin, Texas, embodies the simplicity and efficiency of modern convenience retail. Dedicated to providing an extensive range of products and services tailored to the fast-paced lifestyles of its patrons, QuickStop takes pride in its ability to offer quick and convenient solutions with a personalized touch. This Executive Summary encapsulates the essential components of our business plan, delineating the direction and future aspirations of QuickStop.

Our vibrant retail establishment caters to a diverse demographic, including a mix of local residents, commuting professionals, and transient customers seeking expedited purchasing experiences. This blend of consumers is central to our business model, which revolves around a comprehensive product assortment that includes snacks, beverages, tobacco products, lottery tickets, basic groceries, household items, and more. Supplementing our product offerings, QuickStop also provides value-added services such as ATM access, bill payments, mobile phone top-ups, and postage services, emphasizing the multifaceted nature of our operations.

QuickStop thrives amidst formidable competitors in the sector, such as national chains like 7-Eleven and Circle K, along with local entities CityMart Express and Neighborhood Mini Market. While these rivals bring brand recognition and widespread presence, QuickStop's differentiation lies in our commitment to community-centric engagement, premium customer service, and notably, adaptability—keys to winning the hearts and patronage of our customers.

Operating as a Limited Liability Company, QuickStop is steered by a robust management team with extensive industry-specific expertise. Samantha Lee, our General Manager, steers strategic planning with over a decade of experience in the sector. Operations Manager Alex Johnson guarantees efficiency in daily activities, while CFO Maria Gonzalez oversees our financial health. Additionally, Marketing Director David Singh is on the frontline, pioneering growth through innovative campaigns, and HR Manager Emily Wang ensures we have the best talent concentrated on delivering outstanding service.

Our marketing and sales strategy is multifaceted and deeply integrated with community engagement. We leverage social media, loyalty programs, and SEO to drive traffic while maintaining a firm pulse on seasonal trends and local alliances. Flyers and local ad spaces further solidify our footing in the Austin market.

At QuickStop, the operational workflow is fine-tuned to precision, maintaining meticulous quality control and inventory management protocols to ensure excellence at every transaction. Our supplier relationships, particularly with FreshGoods Inc. and SnackHaven Distributors, are strategically crafted to support a responsive and reliable inventory replenishment system.

Financially, QuickStop is positioned for prosperity, with sales forecasted to rise from $500,000 in the first year to $700,000 by year five. With projected net profits increasing from $50,000 to $120,000 over the same period, our robust business model anticipates sustainable growth. The financial projections are rooted in conservative estimations and lay out a roadmap for the financial trajectory of our enterprise.

However, we are cognizant of the challenges that lie ahead. Our risk analysis identifies potential market fluctuations, operational hurdles, and financial unknowns that could inhibit progress. To combat these, we have formulated comprehensive mitigation strategies and contingency plans, ensuring QuickStop remains resilient.

To conclude, QuickStop Convenience Store is positioned as a burgeoning business with a clear vision. Through a combination of strategic managerial oversight, customer-centric operational tactics, and a strong financial foundation, we are ready to carve a niche in the convenience store industry. QuickStop is not just a store but a hub for Austin's community—a testament to our dedication to delivering convenience and quality, day in and day out.

QuickStop Convenience Store is strategically situated in the bustling neighborhood of Austin, Texas, offering local residents and commuters a one-stop shop for their daily essentials. Our enterprise falls under the vibrant convenience store industry—a sector known for providing quick access to a range of everyday items along with additional services to cater to the fast-paced lives of consumers. This sector thrives on strategic locations, extended hours of operation, and a variety of products catering to immediate needs.

The inception of QuickStop Convenience Store was driven by a recognition of the opportunity within the community for timely and efficient access to goods and services that cater to various needs throughout the day. Established in 2018, QuickStop was founded with the purpose of providing residents with a friendly, neighborhood convenience store that not only offers a wide range of products but does so with exceptional customer service that makes every transaction feel personal and valued. Over the years, QuickStop has become a trusted name in the area, exhibiting steady growth and an expanding array of offerings.

Our mission is to be the leading local convenience store that consistently meets the daily needs of our customers with speed, convenience, and friendly service. We aim to offer a diverse range of high-quality products and supplementary services that make life easier and more enjoyable for our customers. We believe that convenience should not come at the cost of experience, which is why we strive to ensure that every customer leaves our store satisfied.

QuickStop Convenience Store operates as a Limited Liability Company (LLC), ensuring a flexible business structure that shields its members from personal liability while allowing for the efficient management and distribution of profits. This legal structure is pivotal as it aligns with our goals of growth and adaptability, providing the protections and framework necessary for long-term sustainability and scalability.

Looking at the long-term potential of QuickStop Convenience Store, we are poised to become a cornerstone establishment in our local area and potentially in neighborhoods beyond. The convenience store industry is exceptionally robust and continues to expand as the modern consumer seeks more accessible and immediate solutions for their purchasing needs. With a focus on expanding product lines, integrating technology for better service provision, and maintaining a connection with the community, QuickStop is situated perfectly to capitalize on existing market trends.

Our long-term objectives include deepening our understanding of customer preferences through engagement and feedback systems. We aim to leverage this information to tailor our inventory and services specifically to the evolving needs of our customer base. In addition, the potential introduction of private label goods and e-commerce components also presents opportunities for growth. Innovation in product offerings and accessibility, such as the adoption of online ordering and delivery services, stands as a promising avenue for QuickStop's expansion and increased market share.

By maintaining vigilance on industry trends and customer demands, QuickStop Convenience Store is committed to proactive growth and continuous improvement in all aspects of our operations. We believe that with our customer-centric approach, adaptive business model, and dedication to a high-quality shopping experience, QuickStop will not only remain relevant but thrive as a leading convenience store in our community and beyond into the future.

The convenience store industry is a major segment of the retail sector characterized by its capability to meet the immediate daily needs of consumers seeking quick, convenient shopping experiences. This industry includes establishments that primarily retail a range of merchandise like snacks, beverages, tobacco, and grocery items without the depth of assortment typically found in supermarkets. The industry is witnessing a rise in demand for healthier snacks, ready-to-eat meals, and specialty beverages. Notably, there is an increasing integration of technology for streamlining in-store operations and enhancing customer experiences through self-checkout systems and digital loyalty programs.

As of recent analysis, the industry holds a significant market size with an annual growth rate averaging approximately 2-3% over the past five years. This growth is being sustained by consumers' growing preference for quick service and the rising trend of small basket shopping. The industry is expected to maintain its growth, propelled by economic stability and the continuous need for convenient shopping options.

The target market for QuickStop Convenience Store encompasses local residents and commuters within the vicinity, ranging in age from 18 to 55 years old, which forms a diverse demographic spectrum including students, professionals, and blue-collar workers. The local consumer base is estimated at around 25,000 individuals with a growth potential pegged to community expansion and urban development plans. These consumers exhibit a need for on-the-go products, with convenience playing a pivotal role in their purchasing habits.

Market demands are primarily driven by the increasing pace of life that leaves less time for traditional shopping experiences. Consumers are leaning heavily towards grab-and-go foods, quality coffee offerings, and accessible essential items for unplanned or last-minute needs. An emerging market trend is a preference for local and artisan products, which suggests consumers are becoming more discerning and value-driven in their quick purchase decisions.

Patterns in the industry underscore the importance of location, store layout, and product mix. Recent trends indicate a significant upswing in the sale of premium snack items and organic products. Moreover, there is a notable shift towards digital and mobile payment methods with increased consumer expectations for payment convenience and transaction speed.

Our direct competitors include high-profile national chains such as 7-Eleven and Circle K, which boast extensive networks and economies of scale, providing them with notable strengths including brand recognition and a broad product range with competitive pricing. Their weaknesses often lie in a perceived lack of personalized service and less focus on local product offerings. Other competitors include smaller local enterprises like CityMart Express and Neighborhood Mini Market, whose strengths are their community-focused positioning and agility. Yet, their weaknesses can be in the form of limited marketing resources and lesser-known brands. Market share among competitors is generally driven by location advantage, product variety, and price competitiveness.

QuickStop Convenience Store must navigate potential barriers upon entry, which include high start-up costs associated with securing prime retail locations and the establishment of a robust supply chain. Additionally, stiff competition from established chains, adherence to regulatory requirements, and the need for effective marketing strategies to compete with well-known brands are hurdles to overcome. Overcoming these barriers requires diligent market analysis, strategic partnerships, astute financial planning, and the development of a strong local brand identity to differentiate ourselves from larger chains while aligning our offerings to the needs and demands of our target market.

Organizational Structure and Management

The organizational structure of QuickStop Convenience Store is designed to ensure both operational efficiency and customer service excellence. The store operates with a clear and functional hierarchy, reflected in an organizational chart which outlines roles from management to frontline employees. At the top of this hierarchy is the General Manager, who oversees all operations and reports to the LLC members. Beneath the General Manager are the Operations Manager, Chief Financial Officer, Marketing Director, and HR Manager. These managers lead their respective departments and are supported by assistant managers, clerks, and staff who handle day-to-day operations.

The management team comprises highly skilled professionals with robust backgrounds in retail and business management. Samantha Lee, serving as the General Manager, holds a Bachelor of Business Administration and brings over ten years of retail management experience. She is responsible for the overall performance of the store, leading strategic planning, and ensuring that business objectives are met. Alex Johnson, the Operations Manager, has a Diploma in Retail Management and seven years of experience in convenience store operations. His responsibilities include overseeing the day-to-day running of the store operations, inventory management, and ensuring that all functions are carried out efficiently.

Maria Gonzalez acts as the Chief Financial Officer, a Certified Public Accountant with five years of experience in financial planning and analysis specifically in the retail sector. She manages QuickStop's finances, including budgeting, accounting, and financial reporting. The Marketing Director, David Singh, with a Master’s in Marketing and eight years of experience, is tasked with handling the store's marketing efforts, branding, and customer outreach to drive sales and build brand loyalty. Emily Wang, the HR Manager with a Bachelor's in Human Resources and a certified PHR, is responsible for human resources management, including recruitment, training, and compliance with labor laws.

Currently, the store is staffed by two full-time managers, eight clerks who work in shifts to provide constant coverage during store hours, and two part-time staff for the weekends and peak times. As the business grows, QuickStop will require additional clerks and possibly another assistant manager to maintain the desired level of customer service and handle increased operational workload.

Human resources policies at QuickStop Convenience Store prioritize fair employment practices, employee development, and a positive work environment. The store follows an equal opportunity employment policy, provides comprehensive training programs, and offers competitive wages and benefits to attract and retain high-quality staff. QuickStop ensures compliance with all employment laws and emphasizes the importance of health and safety in the workplace. Acknowledging the critical role of employees in the store’s success, regular performance reviews and feedback sessions are conducted to foster professional growth and job satisfaction.

The company also engages external advisors and consultants for specialized advisory when needed. A local retail business consultant assists with optimizing store layout and product placement strategies. An accounting firm is retained for annual audits and complex tax matters, and a legal firm advises on compliance, licensing, and corporate governance issues. These relationships guarantee that QuickStop maintains high standards and updated industry practices in all its operations.

In conclusion, QuickStop Convenience Store's organizational structure and management are thoughtfully designed to ensure the business operates efficiently, responds adeptly to market demand, and lays a solid foundation for future growth. With a clear hierarchy, a strong management team, a plan for staffing needs, and systems for human resource management, QuickStop is well-equipped to achieve its strategic goals and serve the community effectively.

QuickStop Convenience Store offers a diverse range of products and services meticulously tailored to meet the basic and instant needs of our customers. Our product portfolio includes an assortment of snacks such as chips, candies, and chocolates, various types of beverages including sodas, juices, and energy drinks, and a selection of alcoholic drinks, where permitted by licensing laws. We stock basic grocery items like bread, milk, and eggs, alongside household necessities such as cleaning supplies, toiletries, and over-the-counter medications. For customers seeking immediate gratification, we provide ready-to-eat foods like hot dogs, sandwiches, and pastries. Additional services include lottery ticket sales, an ATM, bill payment options, mobile phone top-ups, and the availability of postage stamps, all catering to the convenience of our customers.

Our unique selling points center on providing a one-stop-shop experience with quick and seamless transactions. In contrast to larger supermarkets, QuickStop offers a more personal shopping encounter with the convenience of avoiding long lines, making it an ideal spot for quick in-and-out shopping. The competitive advantage lies in our extended hours of operation, catering to early birds and night owls alike when most other retailers are closed.

Currently, QuickStop is in the operational and expansion phase. We plan to continually assess and evolve our product offerings based on consumer trends and feedback, ensuring that we meet and exceed our customers' expectations. Future plans involve the potential introduction of organic and locally-sourced products to meet growing demand for health-oriented and community support-focused offerings. The development of a QuickStop branded line of products is also being considered to enhance customer loyalty and promote a unique store identity.

In terms of intellectual property, QuickStop utilizes trade dress protection for the distinctive design and appearance of our store interiors. Additionally, should we embark on creating our own branded products, we will pursue the necessary trademark registrations to protect our brand and proprietary items securely.

Our production process for proprietary ready-to-eat foods involves strict adherence to health and safety regulations, with all food items prepared fresh daily using quality ingredients. The process is designed for efficiency, ensuring that customers always have access to freshly made snacks and meals. Non-food items arrive pre-packaged from our variety of suppliers and are stocked promptly on our shelves for immediate sale.

Supplier relationships are a critical component of QuickStop’s operational model. We partner with a blend of local producers and national distributors to ensure a steady supply of inventory. FreshGoods Inc. is our primary supplier for perishable grocery items due to their commitment to freshness and prompt delivery services. SnackHaven Distributors is our key partner for snack products, offering a wide range and competitive wholesale pricing. We also work closely with several local bakeries and food producers to source our ready-to-eat items, ensuring that we support local businesses while providing our customers with the highest quality foods.

Overall, QuickStop Convenience Store’s current product and service offerings are aligned with market needs, with plans in place to expand and innovate as customer preferences evolve. Our relationship with suppliers ensures a consistent supply of high-quality products, and our store remains dedicated to maintaining the exceptional service that our customers have come to expect. The pursuit of distinctive products and the development of a proprietary line will further establish QuickStop as a leader in the convenience store sector.

QuickStop Convenience Store's marketing and sales strategies are devised to attract and retain a loyal customer base while maximizing revenues and market share within the Austin neighborhood and its surrounding areas. Our approach is multifaceted, encompassing targeted advertising, strategic sales initiatives, competitive pricing, and excellent customer service.

Our marketing strategy utilizes a combination of traditional and digital media to reach a broad spectrum of customers. We leverage the power of social media platforms such as Facebook and Instagram to create targeted campaigns that resonate with our demographic. Local search engine optimization (SEO) is crucial in ensuring that QuickStop appears prominently in search results when potential customers are looking for convenience store options nearby. Our presence on Google Maps and other navigational apps is optimized for maximum visibility, facilitating ease of access for mobile users on the go.

To amplify brand awareness, local community events sponsorship and participation are part of our outreach efforts. This not only enhances our reputation as a community-oriented business but also allows us to network directly with potential customers in less formal settings. In-store marketing employs clear signage for promotions and utilizes point-of-sale displays to encourage impulse buys. Seasonal promotions and discounts create buzz and increase foot traffic during peak shopping seasons.

Our sales strategy focuses on providing a seamless, quick transaction experience. This is supported by a well-trained sales team knowledgeable about the product range and able to rapidly assist customers in finding items, providing product information, and answering queries. Employees are trained to upsell when opportunity arises, such as suggesting complementary products. We also conduct periodic sales training to ensure our team is adept at handling various customer scenarios and up-to-date with new promotions.

The pricing strategy at QuickStop Convenience Store entails maintaining competitive pricing while offering exceptional value. We conduct regular competitive analyses to ensure our prices are in line with market expectations without compromising profitability. Promotional pricing and bundle deals are employed to increase sales volume, particularly for high-margin items or overstocked products.

Distribution channels include in-store purchasing as the primary channel, but we are exploring the introduction of an online ordering system with local delivery options, aligning with the trend towards e-commerce. This augmentation of our distribution strategy would appeal to tech-savvy customers and those with mobility constraints.

Promotion and advertising efforts are carefully planned throughout the year. We allocate budget for social media advertising, distribute flyers in local high traffic areas, and place ads in community publications. Strategic in-store promotional campaigns, such as "deal of the day" or "happy hour discounts," incentivize repeat visits. Moreover, we plan to introduce a loyalty program that rewards frequent customers with discounts and exclusive offers, encouraging regular patronage.

Customer service is paramount at QuickStop, and our policies reflect a commitment to exceed customer expectations. Staff are empowered to address and resolve customer complaints promptly and efficiently. We also implement a satisfaction guarantee on our house-prepared food items to ensure customers feel confident in their purchases. Feedback is actively solicited through in-store and online channels, demonstrating our dedication to listening to and acting upon the input of our clientele.

In sum, QuickStop Convenience Store’s comprehensive marketing and sales strategy, encompassing targeted advertising, competitive pricing, expanded distribution, robust promotions, and uncompromising customer service, is designed to foster growth by attracting new customers, retaining existing ones, and ensuring all receive the convenient and pleasant shopping experience they value.

The Operations Plan of QuickStop Convenience Store outlines the essential processes and systems in place that allow us to provide consistent, high-quality service and products to our customers. Our operational workflow is designed for efficiency, ensuring that daily business activities from opening to closing are executed effectively to meet customer demand.

Daily operations commence before sunrise with our opening team preparing the store for the day. This includes stocking shelves, ensuring cleanliness throughout the store, and preparing fresh food items for our ready-to-eat section. Throughout the day, clerks engage in customer service, manage checkouts, restock items as necessary, and maintain the overall appearance and safety of the store. Our closing team conducts end-of-day cleaning, accounts for inventory, and prepares the store for the following day.

The service delivery process is expedited by clearly defined roles and responsibilities. For food items, we follow a standard process that includes the selection of quality ingredients, adherence to food safety standards during preparation, packaging, and compliance with expiration management. Non-food items are received from suppliers, logged into our inventory system, and promptly placed on the shelves or designated storage areas.

Quality control measures are vital to our operation. We have established protocols to regularly inspect the quality of products received and monitor the freshness of items on the shelves. Food preparation areas are subject to daily sanitation audits, and employees must complete regular food handling and safety training. Customer feedback is also an essential part of our quality control as it provides firsthand insight into their experience and the quality they perceive.

Inventory management is streamlined through the use of an automated tracking system. This system enables us to monitor sales patterns and stock levels effectively, ensuring optimal inventory turnover and minimizing waste. Automatic reordering thresholds are set for high turnover items, and a bi-weekly review of inventory is conducted to adjust ordering according to demand fluctuations and seasonal variations.

Regarding supply chain management, QuickStop maintains strong relationships with a mix of local and national suppliers to ensure a continuous supply of products. We have negotiated terms that allow for flexible ordering, taking into consideration the lead times and delivery schedules to prevent stockouts. Our approach includes regular evaluations of supplier performance, ensuring that they meet our standards for timely delivery and product quality.

QuickStop’s facilities maintain a layout designed for convenience and speed of service, with a flow that naturally guides customers through the store. The equipment needs are continuously assessed, ensuring that all machinery, such as cash registers, refrigeration units, and food preparation equipment, are functioning efficiently. The store is equipped with surveillance systems for security purposes and positioned to provide coverage across the store, both indoors and outdoors. The facility also features storage areas strategically located to maintain organization and accessibility for employees restocking inventory.

Our operation plan exists as a living document, hyper-aware of the changing needs of the business and our customers. As QuickStop Convenience Store grows, we are prepared to upscale our operations, incorporate technology such as self-checkout machines, and refine our processes to ensure that we not only meet but exceed market demands and customer expectations. The agility and dedication embedded in our operations plan underscore our commitment to offering outstanding convenience, service, and product availability.

The Financial Projections section of QuickStop Convenience Store's business plan illustrates our expectation of financial performance over the next three to five years, outlining a detailed forecast that includes sales, profit and loss, cash flow, balance sheet, and a breakeven analysis. These projections are based on historical data, current market dynamics, competitive landscape, and projected growth of the convenience store industry.

Sales Forecast:

Over the next five years, we anticipate consistent growth in sales driven by the introduction of new product lines, the implementation of marketing strategies, and expanding customer base. Our sales forecast is as follows:

- Year 1: $500,000 - Year 2: $550,000 - Year 3: $600,000 - Year 4: $650,000 - Year 5: $700,000

This growth trajectory takes into account the increasing average transaction size and the expected rise in foot traffic due to local population growth and enhanced store visibility.

Profit and Loss Projection:

Our projected profit and loss accounts for direct costs of goods sold, operating expenses such as wages, utilities, insurance, marketing, and administrative expenses. Net profit is expected to improve as sales increase and optimized operational efficiencies take effect:

- Year 1: Net Profit of $50,000 - Year 2: Net Profit of $65,000 - Year 3: Net Profit of $80,000 - Year 4: Net Profit of $100,000 - Year 5: Net Profit of $120,000

The profit margin is anticipated to grow gradually as brand recognition strengthens and customer loyalty increases.

Cash Flow Projection:

Our cash flow projections indicate that the store will maintain adequate liquidity to sustain operations and fund growth initiatives. Initial capital investments and a business line of credit serve as buffers for managing inventory and covering any unforeseen costs. Positive net cash flows are projected by the first year end:

- Year 1: Net Cash Flow of $20,000 - Year 2: Net Cash Flow of $30,000 - Year 3: Net Cash Flow of $50,000 - Year 4: Net Cash Flow of $70,000 - Year 5: Net Cash Flow of $90,000

Balance Sheet Projection:

Assets are expected to grow along with the business, including increases in inventory and potential capital investments into store fixtures and technology. Liabilities, largely comprising accounts payable and the line of credit, will be managed prudently to maintain a healthy debt-to-equity ratio.

Break-even Analysis:

The breakeven point, where total revenue equals total expenses, is projected to occur within the first year of operation. We anticipate annual fixed costs to be approximately $450,000, with a forecasted average margin of about 30%. This margin will result in a breakeven sales level of around $480,000, which we expect to exceed within the first year, confirming the viability of QuickStop Convenience Store.

Financial Assumptions and Considerations:

The financial projections are based on several assumptions:

- A steady inflation rate not exceeding 2.5% per annum. - Consistent consumer spending within the convenience store sector. - No significant economic downturn affecting local consumer spending habits. - An increase in sales following the introduction of loyalty programs and marketing efforts.

Considerations also include potential market disruptions and competitive actions which may necessitate adjustments to our pricing or product offerings. Investment in marketing and store enhancements may increase expenses in the short term but are expected to generate long-term gains. Additionally, we will allocate funds to reserve for unforeseen events to ensure financial stability.

Together, these financial projections and underlying assumptions are employed to manage expectations, steer strategic decisions, and secure the financial health and growth prospects of QuickStop Convenience Store.

The success of QuickStop Convenience Store is contingent upon effective identification and management of potential risks that could impact our operations. Our risk analysis considers various uncertainties across market, operational, and financial domains, and outlines prudent measures to mitigate these risks and contingency plans to address potential adverse scenarios.

Identification of Potential Risks:

Market Risks:

- Economic Downturns: A decline in the economy can reduce consumer spending and affect sales volume. - Competition: New entrants or more aggressive strategies from existing competitors could erode our market share. - Technological Disruption: A failure to keep pace with retail technology could lead to a competitive disadvantage. - Changes in Consumer Preferences: An inability to adapt to changing tastes and preferences can result in lost sales.

Operational Risks:

- Supply Chain Disruptions: Unforeseen events such as natural disasters or global pandemics could interrupt our supply chain. - Employee Turnover: High levels of staff turnover can lead to increased costs and a decline in service quality. - Equipment Failure: Malfunctions or breakdowns can disrupt store operations. - Security Breaches: Theft, shoplifting, and cyberattacks pose risks to assets and information.

Financial Risks:

- Cash Flow Shortages: Insufficient liquidity could hamper the business’s ability to meet its obligations. - Cost Overruns: Unexpected increases in operational costs could affect profitability. - Interest Rate Fluctuations: Changes in interest rates could increase the cost of borrowing.

Risk Mitigation Strategies:

To mitigate market risks, we implement thorough market research to stay ahead of trends. We conduct regular competitive analysis to adjust our strategies promptly. Aggressive marketing and loyalty programs are used to retain existing customers and attract new ones.

Operational risks are circumvented through a robust supply chain featuring multiple suppliers to prevent bottlenecks, fostering a positive workplace to retain employees, maintaining equipment regularly, and employing stringent security measures, including surveillance systems and employee training on loss prevention.

Financial risks are mitigated by maintaining a strict budget, monitoring cash flow projections closely, and managing a cash reserve for emergencies. To buffer against interest rate changes, we seek to lock in favorable rates for any required loans.

Contingency Plans:

Our contingency plans are designed to ensure business continuity under various adverse scenarios:

- Economic Downturns: We plan to increase promotions and introduce budget-friendly product lines to maintain sales volume. - Competition: Continual service and product enhancements and diversification to stay competitive. - Supply Chain Disruptions: Alternative local suppliers and stockpiling of non-perishable high-turnover items will be used to manage supply risks. - Employee Turnover: Cross-training employees and maintaining an active pool of qualified candidates to fill vacancies rapidly.

Insurance and Legal Considerations:

Insurance protection forms a critical part of risk management. QuickStop Convenience Store maintains comprehensive insurance coverage, including general liability, property insurance, workers' compensation, business interruption insurance, and cyber liability insurance to protect against a range of potential threats. Additionally, we ensure all business activities comply with federal, state, and local laws—particularly those concerning licensing for food and alcohol sales, employment practices, and health and safety regulations.

In summary, by identifying risks across various spectrums and setting mitigation and contingency measures, QuickStop Convenience Store not only prepares to handle challenges but also positions itself to adapt and thrive even under difficult circumstances. Legal compliance and appropriate insurance safeguards further shield the business from unforeseen liabilities, fortifying its resilience in the face of risks.

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Executive Summary of a Convenience Store: Template & Example

• May 13, 2024
• Business Plan , Executive Summary

A convenience store business plan needs a straightforward executive summary . This part of your plan is the first thing investors and partners see, and it should clearly outline what your convenience store is all about. It’s where you explain what makes your convenience store different and worth investing in.

We recommend using a two-slide PowerPoint format for this summary. The first slide should cover the basics of your business and the market you’re entering. Here, you detail your convenience store’s products, location, and what sets you apart from others. The second slide focuses on your management team and your financial plans, highlighting the people behind the business and how you expect the convenience store to grow financially.

This simple, two-slide approach ensures that your executive summary is easy to follow and covers all the essential points about your convenience store business.

Convenience Store Business Plan

Fully editable 30+ slides Powerpoint presentation business plan template.

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Convenience Store Executive Summary: Page 1

Business Overview

Provide a brief introduction to your convenience store, including its name, prime location, the concept behind your product selections, and your operational approach.

Highlight what distinguishes your store, such as your focus on local or organic products, an emphasis on customer convenience, or a unique store layout that enhances the shopping experience. Your unique value proposition (UVP) should be clear and enticing, demonstrating the specific advantages your store offers to customers.

Example: “Quick Stop Essentials,” located at the heart of Downtown Commerce District at [Address], offers a comprehensive selection of snacks, beverages, groceries, and household items, with a special emphasis on organic and locally sourced products. Our store is optimized for convenience, featuring a streamlined layout, fast checkout processes, and a customer-friendly environment, setting us apart in a dynamic marketplace.

Market Overview

Discuss the size and growth of the convenience store industry, local market dynamics, consumer trends, and the competitive landscape . Address the growing consumer demand for convenience, the interest in healthier options, and how your store is positioned to meet these needs.

Example: The convenience store sector, with a valuation exceeding $900 billion, is expanding steadily, fueled by consumer demand for quick and easy shopping solutions. “Quick Stop Essentials” is strategically placed in a bustling urban area, known for its high foot traffic and diverse demographic. Despite the presence of several competitors, our dedication to providing a wide range of products, including healthier, organic options, positions us for success in a market that values convenience and quality.

Convenience Store Executive Summary: Page 2

Management Team

Introduce the key management team members, showcasing the expertise and leadership driving your convenience store.

Example: “Quick Stop Essentials” is spearheaded by founders Jane Doe and John Smith. Jane, with her deep retail management background, is responsible for the store’s strategic direction and financial health. John, known for his operational and marketing acumen, handles the day-to-day store management, inventory optimization, and customer engagement initiatives. Together, they bring a wealth of experience and a dynamic approach to the convenience store business, steering it towards its ambitious objectives.

Financial Plan

Outline your financial goals and projections, including revenue targets and profit margins, to present a solid financial outlook for your convenience store.

Example: “Quick Stop Essentials” aims to achieve $12.7 million in annual revenue by 2028, with a 12% profit margin. Our financial strategy includes expanding our product offerings, enhancing customer service, and leveraging targeted marketing campaigns to boost brand awareness and customer retention, ensuring steady growth and a strong presence in the competitive convenience store market.

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Convenience Store Business Plan Template [Updated 2024]

Convenience Store Business Plan

If you want to start a convenience store or expand your current business, you need a business plan.

The following sample business plan and template gives you the key elements to include in a winning business plan. It can be used to create a convenience store start up business plan or a plan to grow your existing business.

You can download our Business Plan Template (including a full, customizable financial model) to your computer here.

Below are links to each of the key sections of a successful convenience store business plan. Once you create your plan, download it to PDF to show banks and investors.

I. Executive Summary II. Company Overview III. Industry Analysis IV. Customer Analysis V. Competitive Analysis VI. Marketing Plan VII. Operations Plan VIII. Management Team IX. Financial Plan

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Convenience Store Business Plan Home I. Executive Summary II. Company Overview III. Industry Analysis IV. Customer Analysis V. Competitive Analysis VI. Marketing Plan VII. Operations Plan VIII. Management Team IX. Financial Plan

Convenience Store Business Plan

Planning to start your own convenience store business? You need a business plan first. Gone are the days when you can just start a business at any time you want as long as you have cash. The market has become too saturated that businesses come and go at a very fast rate. Investors are now very reluctant to pour their hard-earned investments in short-term deals as they are fearful they might not get enough earnings.

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That is the reason why business plans are important when you start a business. It provides investors as well as other stakeholders necessary information about the company and its numerous activities. To help you create your own convenience store business plan, here are some examples (in PDF) you can use as reference. They are easy to download and they are all free as well.

Convenience Store Business Plan Example

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Summary Convenience Store Business Plan Example

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Easy Convenience Store Business Plan Example

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Market Data Convenience Store Business Plan Example

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Grocery Convenience Store Business Plan Example

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How to Create a Business Plan

Listed below are some tips in creating a business plan. Take note that the tips provided below are not meant for a convenience store business plan only but for other types of business plan as well.

Even if you plan on starting a single proprietorship, you still need a couple of hands to help you out in establishing your business. That is why getting a team is important so that they don’t only help you create a business plan but also assist you in handling daily business operations.

You may or may not consider them as future business partners, so you need to clarify with them specific roles they will be handling. But if you already have a team in place, then there should be little to no problems in creating the business plan. Your team can either be composed of a combination of friends, relatives, business colleagues, or even individuals of whom you don’t have any previous relationships with but want to start a business with you.

Do research

Research has shown that the main reason why businesses fail is due to the lack of research. Take note that research is not only conducted at the beginning but a continuous process for the business to achieve long-term sustainability. Nevertheless, research is still important when the business is still being established, specifically in the creation of a business plan.

There are numerous research methods you can use especially when you will be using respondents as the main data for your business plan. Interviews (phone, email, personal), questionnaires, observations, and focus groups are among the data gathering methods you can use to gather data from respondents.

But if your research does not need respondents and is strictly focused on theories, then all you basically need are research materials. Research materials pertain to books, journals, publications, and online sources. Never assume anything in your business plan, as every information you provide should be backed up by facts and established data. Creating assumptions will only cause negative results for your eventual business and you will greatly suffer from heavy financial losses.

Focus on marketing and finance

A business plan has two main sections: marketing and finance. Marketing focuses on the creation of the product and how the product will be sold in the market while finance focuses on the earning capabilities of the business. That is the reason why marketing and finance have their own separate sections in the business plan.

Marketing is probably the most important aspect of any business as it involves the creation and distribution of the product. Marketing does not only involve advertising and promotion, but the latter is still important in making sure people are aware of that kind of product or service being sold in the market. Marketing is also involved with the creation of the product, not starting with the raw materials that are needed to be purchased, but starting with a plan on how that specific product will benefit a certain market segment.

In terms of finance, this relates to how the product can result to revenues and profits. There are numerous financial analysis methods that companies use to create revenue and profit forecasts. Using these methods may not be 100% accurate, but they provide a necessary blueprint for all forms of financial data the company will eventually be undergoing.

Most companies create a five-year financial analysis which covers all the costs the company will be incurring as well as the revenue and profit streams. The reason for this is to mainly provide data for investors as their decision to invest or not will depend on the stated financial analysis. Of course, they don’t only want to retrieve the initial amount they invested but also the interest that comes with it.

Consult with industry experts

Research is not the only method in creating an effective business plan. Consulting with industry experts is another way to make sure you incorporate the right data and information in the business plan. Industry experts are individuals who have achieved success in their respective industry or fields (i.e., entrepreneurship, technology, sales and marketing, finance, etc.).

Take note that industry experts may or may not provide you with confidential information, as they may be using the said information for their own purposes. But whatever information they provide, it will be highly useful when you will be establishing your own business.

Customizable Convenience Store Business Plan Example

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Minimal Convenience Store Business Plan Example

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Coffee Convenience Store Business Plan Example

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What Products to Sell in a Convenience Store

A convenience store is basically a mini-supermarket. But you can’t pick up each and every item and sell them in your convenience store, in this case you might as well open your own supermarket. To help you narrow down the items you can sell in the convenience store, here are some products you should definitely sell.

Soft drinks, fruit juices, water

The liquids are grouped together by soft drinks, fruit juices, and water. These are the most important items to sell in a convenience store and this should be on the top of your priority list when buying supplies (although you may want to stock up more on water compared to soft drinks and fruit juices).

According to research, water and soft drinks are the most profitable items in a convenience store. These items can easily rake in large profits for your business, so make sure to get a deal with wholesalers so that you can get at least a week worth of supplies.

Healthy snacks

Convenience stores are not known to sell healthy snacks, but major convenience store chains such as 7-Eleven, Lawson, and Mini Stop started to change that trend. They have incorporated sandwiches and low-calorie meals and have proven to be a big hit among customers. You should implement this in your own convenience store as well.

The only problem when it comes to selling healthy snacks is the storage. These kinds of food are usually perishable, so you need a proper storage system so that these foods will still be editable even if it’s stored for more than a few hours. You can make your own snacks or find individual sellers and arrange a deal so that you can sell their food for a higher price. Take note when you will be making and selling your own snacks, you have to take account of the overhead costs when making these food items.

A convenience store is never complete without junk foods. Even if healthy foods are being sold, people will still go for the ever so popular chips, chocolates, and other processed food. You can also consider soft drinks as junk food.

Similar to soft drinks and water, junk foods are one of the most salable items in a convenience store. They are sold by the hundreds every day and people just keep on buying them. You can go for local junk foods or purchase imported ones. 

Bath essentials

Convenience stores do not only center around food and drinks. Most convenience stores also sell bath (and laundry essentials). These products include soap, toothbrush, toothpaste, shampoo, conditioner, lotion, feminine wash, and laundry detergent, to name a few.

Bath essentials have also been a staple in convenience stores because they provide convenience to customers who are looking at other alternatives aside from the supermarket. Additionally, individuals most likely forgot to purchase these items at the supermarket so they turn to convenience stores instead. So, it is the responsibility of the convenience store to provide these items to customers.

School supplies

Aside from bath essentials, school supplies are also the non-food products that are sold in a convenience store. School supplies are targeted mostly at students and individuals who are working for an academic institution. Similar to bath essentials, school supplies are sold to individuals who are looking at another venue to purchase these items. The reasons might involve the person forgetting to purchase the product in a store or the person just wanting to purchase the product in a location that is more convenient to him or her.

Until only recently, convenience stores have also started selling medicine (prescription and non-prescription). Business owners have created an idea to merge a pharmacy and a convenience store into one business. And the result is a pharmacy-convenience store industry which has promisingly become very profitable.

Setting up a pharmacy together with a convenience store is much more difficult since there are numerous licenses and requirements that need to be accomplished first before the business can open. Additionally, employees also need to be registered pharmacists as this is a requirement by most countries in regards to people working in a pharmacy.

Medicines are not a requirement to be sold in a convenience store. Even non-prescription medicines are still very salable and they are not as expensive as the prescription ones.

Most Popular Convenience Stores Around the World

US-based 7-Eleven is the largest convenience store in the world. The store currently has over 8,600 stores in North America and around 43,500 stores throughout Latin America, Europe, Asia, and Australia.

FamilyMart is one of the most popular convenience stores in Asia. It was founded in Japan and operations quickly expanded to China, Taiwan, Vietnam, the Philippines, and recently in the US.

This Indonesia-based convenience store has over 3,000 stores across Jakarta, Bali, Sumatra, and Sulawesi.

Tesco Express

Tesco Express is the biggest convenience store in the United Kingdom. Tesco currently operates 6,500 stores around the world.

Ministop is another Japan-based convenience store which has proven to be very successful outside its home soil. It currently has stores in the Philippines, Korea, Vietnam, and Indonesia.

CBA is the Eastern Europe equivalent of 7-Eleven. Founded 1992 in Hungary, CBA currently boasts 5,000 stores across Romania, Serbia, Bulgaria, Slovakia, Croatia, and Poland.

Matrix Convenience Store Business Plan Example

Convenience Store Expenses Business Plan Example

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We hope you found this article to be informative as well helpful when you will be creating your own convenience store business plan.

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Small Business Trends

How to open a convenience store.

Convenience stores are the quintessential solution for everyday needs, offering quick access to groceries, snacks, and household essentials. That accessibility makes them invaluable to the community while presenting a lucrative opportunity for aspiring convenience store business owners.

In fact, in 2022 alone, in-store sales for U.S. convenience stores amounted to approximately $1.85 million per store.

If you’re wondering how to open your own convenience store, you’re tapping into a market driven by demand for local, easy-to-reach outlets that cater to busy lifestyles and emergent needs.

The rise in consumer preference for local shopping experiences, especially post-pandemic, has amplified the profitability of convenience stores. Therefore, now is a great time to launch this in-demand small business.

How do you go about opening a convenience store? Keep reading as we explore how you can capitalize on the trend and build a thriving business.

How to Open a Convenience Store in 11 Easy Steps

The convenience store industry offers unique opportunities for entrepreneurs looking to enter the retail market.

Unlike larger grocery stores, convenience stores can capitalize on quick, impulse purchases due to their accessible locations and smaller, more navigable sizes. The industry not only provides essential goods but also serves as a community hub, making it an attractive business model for many.

How do you open a convenience store? Stay with us as we outline the critical steps you need to follow as you learn how to start a business in this competitive landscape.

Step 1: Conduct Market Research

Start by understanding the local market dynamics. Who are your convenience store customers? What do they need? Who else is meeting those needs? Analyzation of competition and potential customer bases is crucial to choose the ideal location for your convenience store.

Step 2: Create a Business Plan

Your business plan is your blueprint. It should detail financial projections, marketing strategies and operational plans. The document is vital for guiding your business development and securing financing. Creating a business plan requires tons of upfront research, from common business structures to industry profit margins. Lay out each element of your plan to create a business startup checklist that you can follow through each step of the way.

Step 3: Secure Financing

Explore various financing options, including business loans, investors and grants. Preparing a compelling pitch and maintaining an effective business plan will help you approach potential lenders or investors, ensuring you get the necessary funding to move forward.

Step 4: Find the Perfect Location

The right location can make or break your convenience store. Look for areas with high foot traffic, good accessibility and minimal direct competition. Whether you’re leasing or buying, negotiating the best terms for your location is essential for maximizing profit and visibility.

Step 5: Obtain Necessary Permits and Licenses

To operate legally, you’ll need specific permits and licenses, both which vary by location. These might include health permits, alcohol sales licenses and general business licenses. Familiarize yourself with federal, state and local regulations to ensure full compliance.

Step 6: Design Your Store Layout

Design a store layout that maximizes efficiency and enhances customer experience. Consider the flow of traffic, the placement of shelves, your checkout counter, and any other special features like a deli case . Effective layout design can significantly influence purchasing behavior.

Step 7: Source Your Inventory

Establish relationships with suppliers and wholesalers who can provide you with a reliable stream of products. Choose inventory that meets the needs of your community and manage it effectively to reduce operating costs and increase sales.

Step 8: Hire and Train Your Staff

Hire a team that reflects your store’s values and commitment to quality service. Look for employees who are not only skilled but also personable and customer-oriented. Comprehensive training is essential to ensure your staff can meet customer needs and handle daily operations smoothly. Learn more about how to hire a cashier and writing a cashier job description here.

Step 9: Set Up Your Store’s Technology

Invest in the right technology to streamline store operations. Tools might include point-of-sale (POS) systems, inventory management software and security systems. Technology can vary widely in price, so it’s important to find the right systems that fit your budget and business scale.

Step 10: Launch Your Marketing Campaign

Develop a marketing strategy that includes digital marketing, local media advertising and direct mail campaigns. A strong grand opening event can create buzz and establish your store’s presence in the community, setting the stage for sustained success.

Step 11: Plan Your Grand Opening

Make your grand opening memorable with special promotions, live music or other community events. The event is your opportunity to introduce your store to the community, attract a customer base and start building relationships with local shoppers.

Pros and Cons of Owning a Convenience Store

Owning a convenience store can be a fulfilling and profitable venture. Still – like any business – it comes with its own set of challenges.

Before diving into this bustling industry, it’s important to weigh the benefits and drawbacks carefully. Then, you can make an informed decision that aligns with your business goals and lifestyle.

Pros of Owning a Convenience Store:

• Stable Market Demand : Convenience stores benefit from consistent customer demand, particularly in high-traffic areas.
• Community Hub : Convenience stores serve as essential local hubs, providing quick access to goods and services.
• Revenue from Diverse Sources : Convenience stores enjoy diverse revenue streams, including groceries, alcohol and potentially fuel.
• Flexible Business Model : The flexible business models associated with convenience stores allows for scalability and adaptation to local customer preferences and market conditions.

In addition to the advantages of owning a convenience store, it is equally important to consider the potential obstacles.

Cons of Owning a Convenience Store:

• High Initial Investment : Setting up a store involves substantial startup costs for location, inventory and licensing.
• Competitive Market : Many areas face stiff competition both from other convenience stores and large supermarkets.
• Operational Challenges : Operational challenges include inventory management and staffing, as well as maintaining compliance with health and safety regulations.
• Thin Profit Margins : Due to the competitive pricing of convenience items and the cost of maintaining inventory, thin profit margins can prove to be a challenge.

Startup Costs and Financial Planning for Your Convenience Store Business

Launching a convenience store requires a significant upfront investment.

Key startup costs include leasing or purchasing property, buying initial inventory, securing the necessary equipment and covering licensing and permit fees. Proper financial planning is critical to manage these expenses effectively and ensure the store’s long-term viability.

A detailed business plan is essential as it outlines expected costs, potential revenue streams and financial projections. The plan acts not only as a roadmap for the business’s strategic direction but also as a crucial tool for securing financing from banks or investors.

Strategies to Attract Customers to Your New Convenience Store

Attracting customers to a new convenience store involves a combination of marketing savvy, community engagement and excellent service.

Lucky for you, we’ve put together some actionable strategies to build your customer base, including:

• Effective Local Marketing : Use local business advertising ideas , such as flyers, local radio spots and community bulletin boards, to announce your store opening and special promotions.
• Leverage Digital Platforms : Establish a digital presence with a well-designed website and active social media profiles that share promotions, new inventory updates and store events.
• Community Engagement : Participate in community events and sponsor local sports teams or school events to increase your store’s visibility and reputation within the community.
• Exceptional Customer Service : Train your staff to provide friendly and efficient service, ensuring customers leave with a positive impression and the intent to return.
• Loyalty Programs and Promotions : Implement loyalty programs that reward repeat customers and offer opening promotions to attract an initial customer base.

Is Owning a Convenience Store Profitable?

Owning a convenience store can indeed be profitable, particularly in areas with high foot traffic and limited nearby competition.

Profitability depends on various factors including location, store size and the ability to manage overhead costs effectively. The with average gross profit margins for convenience stores, however, reaches upwards of $450,000 per year.

Convenience stores typically operate on thin profit margins, so optimizing inventory turnover and diversifying product offerings—from high-margin items to essential daily goods—can substantially increase earnings.

What Makes the Most Money in a Convenience Store?

The most profitable items in a convenience store generally include high-margin goods such as tobacco products, alcoholic beverages and lottery tickets. These items not only draw in a regular customer base but also provide higher returns relative to their shelf space.

Likewise, prepared food and beverages like coffee have grown in profitability due to their popularity and convenience for on-the-go consumers. Strategic placement of these items can significantly boost overall store revenue.

How Do Convenience Store Owners Get Products to Sell?

A convenience store owner typically sources their products from a variety of suppliers including wholesalers, direct manufacturers and local distributors. This multi-supplier approach allows store owners to purchase goods at competitive prices and maintain a diverse inventory.

Essential to this process is establishing strong relationships with reliable wholesale food suppliers who can provide consistent, timely deliveries as well as offer favorable payment terms. Some owners also join cooperatives to increase their purchasing power and reduce costs further.

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Here is a free business plan sample for a fruit and vegetable store.

Have you ever envisioned owning a bustling fruit and vegetable market that serves as a cornerstone of health in your community? Wondering where to start?

Look no further, as we're about to guide you through a comprehensive business plan tailored for a fruit and vegetable market.

Creating a solid business plan is crucial for any aspiring entrepreneur. It serves as a roadmap, outlining your vision, objectives, and the strategies you'll employ to turn your fresh produce venture into a thriving business.

To jumpstart your planning process with ease and precision, feel free to utilize our fruit and vegetable market business plan template. Our team of experts is also on standby to provide a free review and fine-tuning of your plan.

How to draft a great business plan for your fruit and vegetable store?

A good business plan for a fruit and vegetable market must cater to the unique aspects of this type of retail business.

Initially, it's crucial to provide a comprehensive overview of the market landscape. This includes up-to-date statistics and an exploration of emerging trends within the industry, similar to what we've incorporated in our fruit and vegetable market business plan template .

Your business plan should articulate your vision clearly. Define your target demographic (such as local residents, restaurants, or health-conscious consumers) and establish your market's distinctive features (like offering organic produce, exotic fruits, or locally-sourced vegetables).

Market analysis is the next critical component. This requires a thorough examination of local competitors, market dynamics, and consumer buying patterns.

For a fruit and vegetable market, it's imperative to detail the range of products you intend to sell. Describe your selection of fruits, vegetables, herbs, and any additional items you plan to offer, and discuss how these choices align with the preferences and needs of your customer base.

The operational plan is equally important. It should outline the location of your market, the layout of the retail space, your supply chain for fresh produce, and inventory management practices.

Given the nature of a fruit and vegetable market, it is vital to highlight the freshness and quality of your produce, your relationships with growers and suppliers, and adherence to health and safety standards.

Then, delve into your marketing and sales strategies. How do you plan to attract and keep customers coming back? Consider your approach to promotions, customer loyalty programs, and potential value-added services (like home delivery or a juice bar).

Incorporating digital strategies, such as an online ordering system or a robust social media presence, is also crucial in the modern marketplace.

The financial section is another cornerstone of your business plan. It should encompass the initial investment, projected sales, operating expenses, and the point at which you expect to break even.

With a fruit and vegetable market, managing waste and understanding the shelf life of products are critical, so precise planning and knowledge of your financials are essential. For assistance, consider using our financial forecast for a fruit and vegetable market .

Compared to other business plans, a fruit and vegetable market plan must pay closer attention to the perishability of inventory, the importance of a robust supply chain, and the potential for seasonal fluctuations.

A well-crafted business plan not only helps you to define your strategies and vision but also plays a pivotal role in attracting investors or securing loans.

Lenders and investors are keen on a solid market analysis, realistic financial projections, and a comprehensive understanding of the day-to-day operations of a fruit and vegetable market.

By presenting a thorough and substantiated plan, you showcase your dedication and readiness for the success of your venture.

To achieve these goals while saving time, you are welcome to fill out our fruit and vegetable market business plan template .

A free example of business plan for a fruit and vegetable store

Here, we will provide a concise and illustrative example of a business plan for a specific project.

This example aims to provide an overview of the essential components of a business plan. It is important to note that this version is only a summary. As it stands, this business plan is not sufficiently developed to support a profitability strategy or convince a bank to provide financing.

To be effective, the business plan should be significantly more detailed, including up-to-date market data, more persuasive arguments, a thorough market study, a three-year action plan, as well as detailed financial tables such as a projected income statement, projected balance sheet, cash flow budget, and break-even analysis.

All these elements have been thoroughly included by our experts in the business plan template they have designed for a fruit and vegetable market .

Here, we will follow the same structure as in our business plan template.

Market Opportunity

Market data and figures.

The fruit and vegetable market is an essential and robust component of the global food industry.

Recent estimates value the global fruit and vegetable trade at over 1 trillion dollars, with expectations for continued growth as consumers seek healthier eating options. In the United States, the fruit and vegetable industry contributes significantly to the economy, with thousands of markets and stores providing a wide range of produce to meet consumer demand.

These statistics underscore the critical role that fruit and vegetable markets play in not only providing nutritious food options but also in supporting local agriculture and economies.

Current trends in the fruit and vegetable industry indicate a shift towards organic and locally sourced produce, as consumers become more health-conscious and environmentally aware.

There is an increasing demand for organic fruits and vegetables, driven by the perception of better quality and concerns about pesticides and other chemicals. The local food movement is also gaining momentum, with consumers showing a preference for produce that is grown locally to support community farmers and reduce carbon emissions associated with transportation.

Technological advancements are influencing the industry as well, with innovations in vertical farming and hydroponics allowing for more sustainable and space-efficient growing methods.

Online grocery shopping and delivery services are expanding, making it easier for consumers to access fresh produce directly from their homes.

Additionally, the push for transparency in food sourcing continues to grow, with consumers wanting to know more about where their food comes from and how it is grown.

These trends are shaping the future of the fruit and vegetable market, as businesses strive to meet the evolving preferences and values of modern consumers.

Success Factors

Several key factors contribute to the success of a fruit and vegetable market.

Quality and freshness of produce are paramount. Markets that offer a wide variety of fresh, high-quality fruits and vegetables are more likely to build and maintain a dedicated customer base.

Diversity in product offerings, including exotic or hard-to-find produce, can differentiate a market from its competitors.

Location is also vital, as markets that are easily accessible to consumers will naturally attract more foot traffic.

Customer service is another important aspect, with knowledgeable and friendly staff enhancing the shopping experience and encouraging repeat visits.

Effective cost management and the ability to adapt to changing consumer trends, such as the demand for organic and locally grown produce, are crucial for the long-term viability of a fruit and vegetable market.

The Project

Project presentation.

Our fruit and vegetable market project is designed to cater to the increasing consumer demand for fresh, organic, and locally-sourced produce. Situated in a community-focused neighborhood, our market will offer a diverse selection of fruits and vegetables, emphasizing seasonal and organic options. We will partner with local farmers and suppliers to ensure that our customers have access to the freshest produce available, supporting sustainable agricultural practices and reducing our carbon footprint.

We aim to provide not just produce, but a holistic healthy eating experience by offering a range of complementary products such as herbs, spices, and artisanal condiments. Our market will be a hub for health-conscious consumers and those interested in cooking with the finest ingredients.

Our fruit and vegetable market is set to become a cornerstone in the community, promoting healthier lifestyles and fostering connections between local producers and consumers.

Value Proposition

The value proposition of our fruit and vegetable market lies in our commitment to providing the community with the highest quality fresh produce. We understand the importance of nutrition and the role that fruits and vegetables play in maintaining a healthy diet.

Our market will offer a unique shopping experience where customers can enjoy a wide variety of produce, learn about the benefits of incorporating more fruits and vegetables into their diets, and discover new and exotic varieties. We are dedicated to creating a welcoming environment where everyone can find something to enrich their meals and support their well-being.

By focusing on local and organic sourcing, we also contribute to the sustainability of our food systems and the prosperity of local farmers, aligning our business with the values of environmental stewardship and community support.

Project Owner

The project owner is an individual with a profound passion for healthy living and community engagement. With a background in agricultural studies and experience in the food retail industry, they are well-equipped to establish a market that prioritizes quality and freshness.

They bring a wealth of knowledge about the seasonality and sourcing of produce, and are committed to creating a marketplace that reflects the diversity and richness of nature's offerings. Their dedication to health, nutrition, and sustainability drives them to build a market that not only sells fruits and vegetables but also educates and inspires the community to embrace a healthier, more sustainable lifestyle.

Their vision is to create a space where the joy of fresh, wholesome food is accessible to all, and where the market serves as a vibrant gathering place for people to connect with their food and each other.

The Market Study

Market segments.

The market segments for this fruit and vegetable market are diverse and cater to a wide range of consumers.

Firstly, there are health-conscious individuals who prioritize fresh, organic produce in their diets for wellness and nutritional benefits.

Secondly, the market serves customers who are looking for locally-sourced and seasonal produce to support community farmers and reduce their carbon footprint.

Additionally, the market attracts individuals with specific dietary needs, such as vegans, vegetarians, and those with food sensitivities who require a variety of fresh produce options.

Culinary professionals, including chefs and caterers, represent another segment, seeking high-quality ingredients to enhance their dishes.

SWOT Analysis

A SWOT analysis of the fruit and vegetable market project highlights several key factors.

Strengths include a strong focus on fresh, high-quality produce, relationships with local farmers, and a commitment to sustainability and eco-friendly practices.

Weaknesses might involve the perishable nature of inventory, the need for constant supply chain management, and potential seasonal fluctuations in product availability.

Opportunities exist in expanding the market's reach through online sales and delivery services, as well as in educating consumers about the benefits of eating fresh and local produce.

Threats could include competition from larger grocery chains with more buying power, adverse weather affecting crop yields, and potential economic downturns reducing consumer spending on premium produce.

Competitor Analysis

Competitor analysis in the fruit and vegetable market sector indicates a varied landscape.

Direct competitors include other local markets, organic food stores, and large supermarkets with extensive produce sections.

These competitors vie for customers who value convenience, variety, and price.

Potential competitive advantages for our market include superior product freshness, strong community ties, exceptional customer service, and a focus on sustainable and ethical sourcing.

Understanding the strengths and weaknesses of these competitors is crucial for carving out a niche and ensuring customer loyalty.

Competitive Advantages

Our fruit and vegetable market's dedication to offering the freshest and highest quality produce sets us apart from the competition.

We provide a wide array of fruits and vegetables, including rare and exotic items, to cater to the diverse tastes and needs of our customers.

Our commitment to sustainability, through supporting local farmers and minimizing waste, resonates with environmentally conscious consumers.

We also emphasize transparency and education about the source and benefits of our produce, fostering a trusting relationship with our clientele.

You can also read our articles about: - how to open a fruit and vegetable store: a complete guide - the customer segments of a fruit and vegetable store - the competition study for a fruit and vegetable store

The Strategy

Development plan.

Our three-year development plan for the fresh fruit and vegetable market is designed to promote healthy living within the community.

In the first year, our goal is to establish a strong local presence by sourcing a wide variety of high-quality, seasonal produce and building relationships with local farmers and suppliers.

The second year will focus on expanding our reach by setting up additional market locations and possibly introducing mobile market services to access a broader customer base.

In the third year, we plan to diversify our offerings by including organic and exotic fruits and vegetables, as well as implementing educational programs on nutrition and sustainable agriculture.

Throughout this period, we will be committed to sustainability, community engagement, and providing exceptional service to ensure we become a staple in our customers' healthy lifestyles.

Business Model Canvas

The Business Model Canvas for our fruit and vegetable market targets health-conscious consumers and those looking for fresh, local produce.

Our value proposition is centered on offering the freshest, high-quality fruits and vegetables, with a focus on local and organic options, and providing exceptional customer service.

We will sell our products through our physical market locations and consider an online ordering system for customer convenience, utilizing our key resources such as our relationships with local farmers and our knowledgeable staff.

Key activities include sourcing and curating produce, maintaining quality control, and engaging with the community.

Our revenue streams will be generated from the sales of produce, while our costs will be associated with procurement, operations, and marketing efforts.

Access a complete and editable real Business Model Canvas in our business plan template .

Marketing Strategy

Our marketing strategy is centered on community engagement and education.

We aim to highlight the health benefits of fresh produce and the environmental advantages of buying locally. Our approach includes community events, cooking demonstrations, and partnerships with local health and wellness organizations.

We will also leverage social media to showcase our daily offerings, share tips on healthy eating, and feature stories from our partner farmers.

Additionally, we plan to offer loyalty programs and seasonal promotions to encourage repeat business and attract new customers.

Risk Policy

The risk policy for our fruit and vegetable market focuses on mitigating risks associated with perishable goods, supply chain management, and market fluctuations.

We will implement strict quality control measures and develop a robust inventory management system to minimize waste and ensure product freshness.

Building strong relationships with a diverse group of suppliers will help us manage supply risks and price volatility.

We will also maintain a conservative financial strategy to manage operational costs effectively and ensure business sustainability.

Insurance coverage will be in place to protect against unforeseen events that could impact our business operations.

Why Our Project is Viable

We believe in the viability of a fruit and vegetable market that prioritizes freshness, quality, and community health.

With a growing trend towards healthy eating and local sourcing, our market is well-positioned to meet consumer demand.

We are committed to creating a shopping experience that supports local agriculture and provides educational value to our customers.

Adaptable to market trends and customer feedback, we are excited about the potential of our fruit and vegetable market to become a cornerstone of healthy living in our community.

You can also read our articles about: - the Business Model Canvas of a fruit and vegetable store - the marketing strategy for a fruit and vegetable store

The Financial Plan

Of course, the text presented below is far from sufficient to serve as a solid and credible financial analysis for a bank or potential investor. They expect specific numbers, financial statements, and charts demonstrating the profitability of your project.

All these elements are available in our business plan template for a fruit and vegetable market and our financial plan for a fruit and vegetable market .

Initial expenses for our fruit and vegetable market include costs for securing a retail space in a high-traffic area, purchasing refrigeration units and display equipment to maintain and showcase fresh produce, obtaining necessary permits and licenses, investing in a robust inventory management system, and launching marketing initiatives to attract customers to our location.

Our revenue assumptions are based on an in-depth analysis of the local market demand for fresh, high-quality fruits and vegetables, taking into account the increasing trend towards healthy eating and organic produce.

We expect sales to grow steadily as we establish our market's reputation for offering a wide variety of fresh and locally sourced produce.

The projected income statement outlines expected revenues from the sale of fruits and vegetables, cost of goods sold (including procurement, transportation, and storage), and operating expenses (rent, marketing, salaries, utilities, etc.).

This results in a forecasted net profit that is essential for assessing the long-term viability of our fruit and vegetable market.

The projected balance sheet will reflect assets such as refrigeration and display equipment, inventory of fresh produce, and liabilities including any loans and operational expenses.

It will provide a snapshot of the financial condition of our market at the end of each fiscal period.

Our projected cash flow statement will detail all cash inflows from sales and outflows for expenses, helping us to predict our financial needs and ensure we have sufficient funds to operate smoothly.

The projected financing plan will outline the sources of funding we intend to tap into to cover our initial setup costs and any additional financing needs.

The working capital requirement for our market will be carefully managed to maintain adequate liquidity for day-to-day operations, such as purchasing fresh stock, managing inventory, and covering staff wages.

The break-even analysis will determine the volume of sales we need to achieve to cover all our costs and begin generating a profit, marking the point at which our market becomes financially sustainable.

Key performance indicators we will monitor include the turnover rate of our inventory, the gross margin on produce sales, the current ratio to evaluate our ability to meet short-term obligations, and the return on investment to gauge the profitability of the capital invested in our market.

These metrics will be instrumental in assessing the financial performance and overall success of our fruit and vegetable market.

If you want to know more about the financial analysis of this type of activity, please read our article about the financial plan for a fruit and vegetable store .

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How to Write a Business Plan For Mobile App Startup

Tech Editor and Content Team Lead

Tech Researcher and Writer

Table of content

Idea, plan, and implementation. These are 3 cornerstones of any project’s success. In the constantly changing modern IT world, it’s impossible to forecast success with 100% confidence. However, if you pay enough attention to each of these cornerstones, your chances to reach the top grow.

However, some entrepreneurs skip the stage in which they should create an app business plan. These people often believe practice to be a better way to reach the expected results, hoping spontaneous decisions can build the road to the top manufacturers' list. Unfortunately, this type of approach leads nowhere.

We have carefully analyzed issues that our clients and partners have come to us with, measured the performance of their projects and analyzed how a tech startup business plan impacts the overall company’s success. Today, we will explain the importance of a business plan and guide you through the main steps of developing your own.

Why You Need a Business Plan for Your Mobile App

Mobile apps brought an unexpected revolution to the digital era. The number of unique and useful apps increases daily.

Just a year ago, the number of applications available on the App Store exceeded 2.2. million.

The mobile industry is forecasted to bring in almost $190 billion of revenue in 2020.

If you would like to join this beneficial industry, and already have a great app idea, it’s time to take the next step towards your goals and bring into being a great app business plan.

But first, let’s clarify why you actually need a brilliant business plan for an app .

Attracting great minds and great investments

Depending on the type of business model you want to use, you have to decide between startup co-founders or investors. In some cases, you need to attract both. An application business plan is your sole way to fulfill this task quickly and proceed with more significant steps towards your company’s growth.

Reducing the risks

Recent reports show that writing a business plan will bring you closer to your goals and ambitions. Entrepreneurs with extensive business plans are more likely to develop their company and increase their revenue than those who without a plan.

Planning is a simple way to secure loans and investments.

Keeping to the defined strategy

In a world full of interruptions, it’s hard not to miss the important things. Every day you, as a startup owner, will face new issues and obstacles. But a set of points on your blueprint will act as a quick reminder of why you started it and where it should take you.

Preparing properly

“By failing to prepare, you are preparing to fail.” ― Benjamin Franklin

Benjamin Franklin wasn’t involved in software development, but these words highlight the app business plan significance. By writing a plan, you are enhancing your knowledge about the market you plan to break into. This will clarify your goals, set your priorities and help you build more accurate forecasts. It’s your chance to reveal possible risks and find your own voice in the industry.

Managing and delegating effectively

Being a good manager is an art. A mobile app business plan is your tool for creating a masterpiece. It provides a vision of critical tasks, helping you delegate each of them to the responsible person.

An App Business Plan Template

Now that you know how meaningful a business plan is for any project is, let’s find out what it actually is. Typically, a business plan is a set of:

bullet points describing your vision.

some statistics providing real numbers about the industry you plan to enter.

tables with defined steps and strategies you would like to implement to reach your goals.

Is the product viable? Does it have the potential to bring new experiences to the user and measurable benefits to its founders? Those are 2 primary questions your app business plan should answer. Include the following components to make your triumph inevitable.

Section 1. Executive Summary

This is the introduction to your business plan. This is the first thing your potential investor will see when becoming acquainted with your idea. Make it clear and remarkable, and answer these questions in your summary:

What problem do you want to solve?

Even though the market is chock-full of different solutions, consumers always face some obstacles and complications. You need to find these problems and identify the one that you can solve. Analyze your target audience’s needs at the moment, why the existing solutions do not satisfy these needs, and what you can offer to solve this problem.

What is your solution?

First of all, make sure your project is capable of addressing this problem. Then, introduce your idea but do not dive into details. This is not the right moment to introduce the functionality to investors. It’s time to generally highlight what your app will do to make app users happy. 

How will your app change the market? 

Answering the first question, you have possibly come to the conclusion that similar solutions already exist. Provide proof that your app is better than other apps. Share facts, numbers, and forecasts; avoid using clichés and make your answer as profound as you can. 

What goal are you pursuing? 

The primary goal of any business is financial return. In this section, you need to explain what your goal looks like, provide your vision of the app’s future, state how many users you expect to download your app, and what profit it will bring. Visualize your short-term plans and enhance your answer using metrics.

Section 2. Make a Business Description of Your Company

Create an attractive overview to increase interest. This section is how you get closer to potential partners by presenting the following things:

Basic info about your organization

Either your company is an LLC or another entity, the potential investor should know this. The company’s structure defines the way processes will be organized in the future.

Location is essential. If your team works remotely, mention it, too. And don’t forget to emphasize the reasons you have decided on this location or opted for remote collaboration.

A few words about the history

People like storytelling. So explain the company’s history. How did you come up with the idea of founding your own business? What did you start with? Make your story short but catchy so you can win the reader’s attention.

Team introduction

The app startup business plan should include details about your team so you could get even closer to the reader. By adding a few words on the company’s specialists, you can turn a boring description into a virtual introductory meeting.

Tell the potential investor about your managers. Provide information about the engineering team. Specify names, positions, experience, and even hobbies. Writing your app business plan, make the readers feel like they know the people you talk about.

One more actionable tip is to provide details about your advisory team. These experts help you with decision making, and their names can make a difference in the local market.

Section 3. Market analysis

To launch an app startup, you should know everything you can about the industry you are entering. By understanding its past and present, you can impact its future. This stage moves a hypothesis to real statistical data.

How big is the market?

To answer this question, you must analyze the following factors:

Total Available Market, or market demand for your app.

Serviceable Available Market, or the number of users you are able to reach out to.

Serviceable Obtainable Market, or the segment of your first users.

How does the market change?

Compare and analyze the market size 5 years ago and now. What has changed? How many influencers have broken into the market? How many failed? The amount of money spent in the industry will make your own potential income clearer.

What is the customer persona?

The only way to develop a legendary app is to look at it through your customers’ eyes. This is why you need to understand the target audience and create a portrait of your customer. A customer persona is a detailed description of what users that install your app look like. Define gender, name, occupation, education, hobbies and daily challenges they face. This is a portrait of the real person your app will serve.

Section 4. Marketing strategy

A solid mobile app business plan should describe how your app will get to potential user smartphones. Let’s have a glance at our step-by-step guide on how to build a successful marketing strategy:

Identify the channels you can acquire customers from

Today, social media marketing is considered the most effective way to promote a product. But will it be enough for your app? Go back to the research phase and find out how many potential users you are able to meet on Facebook, Instagram, or Twitter. Provide the readers with information on what channel may be most profitable.

An app landing page is an excellent way to reach out to your target audience, too. Develop an engaging mockup and provide the partners with information on how many customers will find out about your product from a landing page.

Decide on metrics

During the beginning stages, your success will be measured with the number of installations or conversion rates, not with financial revenue. So decide what metrics will be useful for your project’s evaluation.

Consider participation in referral programs

Referral programs could become your growth fuel. Decide on which companies to collaborate with and explain to the app business plan readers why this cooperation is expected to be fruitful.

Don’t forget to optimize your website and mobile application to improve SEO. And remember:

“Be undeniably good. No marketing effort or social media buzzword can be a substitute for that.” - Anthony Volodkin, Hype Machine founder

Section 5. Define Your Competitors

If you are not Elon Musk, you definitely have competitors. And if you have competitors, you should learn from them. Make sure your business offers unique functionality and has the ability to cater to users’ wishes like no other tool could. But at the same time, be aware that there will always be someone doing something similar.

Know your competitors. Study the market and increase your awareness of potential rivals, as well as their history and capabilities. Study their weaknesses and brainstorm how to turn these into your strengths.

Section 6. Choose a Monetization Strategy

As we reach the finish line of your app development business plan template building, we will talk about finances. Running a non-profit project is good, but when it comes to mobile apps, which have a market of billions of dollars of revenue annually, the monetization strategy deserves exceptional attention.

How can you turn your efforts into financial profit?

• Use advertising

You can simply advertise other products with your mobile app. This is one of the fastest and easiest ways to monetize it. However, you should have an impressive number of active users to implement this strategy.

• Charge a fee for installation

There are so many free apps all over the web that users ignore the paid ones. Be ready to demonstrate unique features to convince users to install your app.

• Add a Paid Account option

Offering a free trial is an attractive option. After the trial period ends, allow an account upgrade. If your app demonstrates good performance and powerful functionality, it is very likely that users will be ready to pay for it.

Choose your strategy before you start your sample business plan. Potential partners and investors will not support your idea unless the monetization strategy is well-defined and clear. So be ready to answer questions about what financial profit you expect to make from this app.

Section 7. Startup Costs & Funding

Did you know that one of the key reasons startups fail is financial issues?

29% of companies simply run out of cash and 18% of companies have other types of cost issues. Now, when you are closer to your first technology startup business plan example than ever, consider the importance of costs and funding for your business.

Why is the financial component of planning so important?

It is vital for you to understand what type of funding you need to get your app up and running.

Your potential partners must know how much money you need.

Your startup financial model should reflect the forecast for the next 3-5 years. Add the following data to your plan:

Talk about required funding

You have a rough estimation of how much money you need. Try to foresee possible issues. A backup financial plan may be useful, too.

Specify payment frequency

Some costs should only be paid once. Other costs, like salaries or maintenance costs, are repeatable. A detailed financial plan is the final thing you need to provide in your application business plan.

In Conclusion

Strive to create an excellent app business plan, keeping in mind the following tips:

Make it simple and clear.

Be professional and realistic.

Avoid slang.

Proofread, then proofread it again. Also, don't neglect grammar checkers like Grammarly . Such a tool will not only correct your spelling or grammar but also advise you on the style of your writing.

Isn’t it exciting? Now you know how to write a business plan for an app! Now you are one step closer to fruitful business relations and considerable funding to bring your idea to life. And now you are one great step ahead of your competitors.

We have seen dozens of business plans on our path. Now we can say for sure which plan is the right first step to great achievements in the future.

Want to know more about the project cost?

• Your Project
• MoSCoW Method

What is the MoSCoW Method?

The MoSCoW Method is a prioritization tool that helps professionals in managing their time and effort .

To do so, it proposes to classify the importance of the different characteristics of a product (or a Project) according to their importance .

Its name is an acronym of the 4 Prioritization Categories proposed (adding two “o”):

• M ust Have .
• S hould Have .
• C ould Have .
• W on’t Have .

Four Prioritization Categories

Must Have : Essential Requirements that the product or project must have.

• Critical Features without replacement.

Should Have : Important desired Requirements for the product or project.

• They can be substituted if necessary.

Could Have : Improvements to the product or project.

• There are different alternatives.

Won’t have : Characteristics agreed not to be adopted .

• No one will waste time implementing them.

Let’s see the first example:

MoSCoW Method example

Imagine that you have been hired to create a Website for a Law firm.

They want a professional Site where people can Register and, once inside, track their court cases .

Since you want to deliver the best possible Site on time, you decide to follow the MoSCoW method .

How does it look like?

Must Have :

• Solid programming without any bugs.
• A Solid Register System.
• A Safe and Reliable personal directory.

Should Have :

• A Fast Site.
• An outstanding Design.
• Notifications sent by e-mail.

Could Have :

• Custom menus.
• Suggestions.
• A Blog section with latest news.

Won’t Have :

• Paid content.
• A Public Members section.

As we usually say, this Method may seem obvious.

Then… Why is it important?

Why is the MoSCoW Method important?

Many of professionals end up wasting time , effort and resources on useless task s that are ultimately not essential at all.

Surely you have experienced this situation working in a Team:

• Everyone spends hours modifying a minor feature and, ultimately, the important thing is missing .

That is why this Method is so important:

• Because it concentrates your efforts and forces you to think about what is really important .

As you can imagine, this Tool can be employed in practically all kinds of situations.

But when do we especially recommend it?

When should you use the MoSCoW Method?

We highly recommend to use the MoSCoW Method:

• To put order and prioritization.
• To avoid wasting time with non-essential touch-ups.
• In order to meet the Essential Requirements.
• When the product can have very different characteristics.

Now, let’s see more examples:

MoSCoW Method examples

We have chosen different real examples where the MoSCoW Method can be of great help for the development of certain products.

Let’s begin:

A Wallet - MoSCoW Method example

Let’s imagine that you are developing a wallet .

As you know, wallets are very modular products.

They can have:

• Several or few departments for cards.
• Coin purse… or not.
• 1 or 2 bill slots.

There is not a canonical wallet (one that is the benchmark for all the others).

• That is why you decided to use the MoSCoW Method to develop it.

After some thoughts, you decide that your wallet:

• 2 bill slots.
• 8 compartments for credit cards.
• High resistance materials and sewing.
• Leather as its main material.
• A translucid Credit card compartment.
• A transverse horizontal compartment.
• A striking color on the inside of the bill slots.
• Completely black exterior color.
• One translucid compartment for small photos.
• A Coin purse.
• A Passport compartment.

Making a Cake - MoSCoW Method example

In this example, we’ll imagine that you are preparing a wedding Cake .

• You have a very rigid deadline (the wedding day, of course).

In addition, as you also know, Cakes can have lots of variations.

• We could say they are very modular .

That is why you decide to use the MoSCoW Method.

How does it look?

Well, your Cake:

• White coating.
• Two sugar figurines on top.
• 6 layers of sponge cake inside.
• Belgian chocolate between the layers.
• Decorations on the edges
• Sugar flowers.
• Chocolate balls.
• Scattered sugar pearls.
• Multicolor layers.
• An excessive amount of decoration.
• Fruit flavor.

Designing a Poster - MoSCoW Method example

You are now an artist hired to Design a poster for a Rock concert.

Obviously, this is a Design job with infinite variations possible.

• Also, you have a close deadline to finish it.

No need to mention that you will use the MoSCoW Method.

Finally, the Poster:

• The name of the Main rock band, very prominent.
• Images and colors that best suit their style.
• A typeface that best suits the musical style.
• An illustration related to Rock in the middle.
• The name of the rest of the bands that will play.
• Where and when it will take place.
• Where you can buy the tickets.
• Nearby metro and bus stations.
• The name of the city.
• The maximum capacity of the stadium
• At what time each band will play.

Summarizing

The MoSCoW Method is a prioritization tool that helps professionals in managing their time and effort.

It proposes to classify the importance of the different characteristics of a product in 4 Categories :

• M ust Have.
• S hould Have.
• C ould Have.
• W on’t Have.

Although this Method can be used in all kinds of situations, we highly recommend to use it:

• When working in a team .
• In Design tasks .
• When there is a close deadline .
• With modular products or projects .
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Convenience Store Cafe Business Plan

Start your own convenience store cafe business plan

Luna's Convenience Store

Executive summary executive summary is a brief introduction to your business plan. it describes your business, the problem that it solves, your target market, and financial highlights.">.

Luna’s is a brand new convenience store based close to Aspen Estates in the town of Jenniville.  Aspen Estates is a new housing estates which is aimed at high income individuals and young couples.  This presents a great opportunity for the store.  Typical household incomes in this area are $85,000 to $100,000.  In addition, it is the only food store with two miles of the housing estate.

It is a start-up company owned by Thomas and Heidi Renner.  Thomas and Heidi make a perfect business partnership.  Heidi has fifteen years of experience in the retail food industry and Thomas is a certified public accountant.  He will deal with the financial side of the business and Heidi will deal with day to day operations.

Luna’s will offer a range of fresh, organic produce, staples, packaged foods, drinks (alcoholic and nonalcoholic), prepackaged fresh meals and pastries, newspapers, pet foods, medicines, health and beauty items, etc.  In addition, Luna’s will rent a small section of the store to a cafe.  The cafe will have seating for approximately 20 people and will provide breakfast, lunch, coffee, tea, cold drinks and pastries.

Luna’s competitive edge is its location, its focus on customer service and the experience and knowledge of the owners.

1.1 Mission

The mission of Luna’s Convenience Store is to provide packaged foods, fresh foods, fast food, soft drinks, beer, cigarettes, groceries, and selected nonfood items to residents of the Aspen Estates and surrounding neighborhoods.  The store will provide fair priced items to its customers and provide a healthy profit for its owners.

1.2 Objectives

1.  To make Luna’s the preferred convenience store for the residents of the newly built Aspen Estates and surrounding neighborhoods.

2.  To break-even by the end of the first year.

3.  To achieve a net profit of 5% by year three.

1.3 Keys to Success

Keys to success:

1.  The convince Aspen Estates residents that Luna’s is “their” convenience.store

2.  To turn over inventory an average of 15 – 20 times per year.

3.  To provide a broad supply of groceries, food and necessary household items.

Company Summary company overview ) is an overview of the most important points about your company—your history, management team, location, mission statement and legal structure.">

Luna’s Convenience Store is a start-up venture. The store will occupy a leased property which is located on the Main Street in Jenniville approximately 30 yards from the main entrance of Aspen Estates. The new building contains five other store fronts, that were built at the same time as the apartments. On the same strip there will be a coffee shop, a gourmet chocolate shop, a gift shop and a bookstore. Luna’s is owned by Thomas and Heidi Renner.

2.1 Start-up Summary

Funding for the enterprise will come from a combination of owner investment and bank funding. The main cost of start-up will be inventory. It is estimated that the initial inventory purchase will be $100,000. In addition, $30,000 will have to be spent on fixtures and fittings for the store. Since it is a brand new building, there will be no maintenance needed before move-in.

2.2 Company Ownership

The company is incorporated in Delaware and is owned by Thomas Renner and his wife Heidi.  Funds for start-up will come from the Renner’s own savings, and a $50,000 bank loan.

Before starting the company Heidi Renner worked as a manager of a local supermarket, and has over 15 years of experience in this industry at management levels.  Thomas is a certified CPA and ran his own practice for ten years before launching the concept of Luna’s.

Market Analysis Summary how to do a market analysis for your business plan.">

The Aspen Estates is a newly built apartment complex in the western suburbs of Jenniville. Construction is scheduled to continue for the next eight months, however 350 condominiums and townhouses are already complete and approximately another 175 are scheduled for completion in the next eight months.

All of the residences are for sale, not rent, so it is expected that the household income of the residents of Aspen Estates will be higher than the national average. Household income is estimated at $85,000 – $100,000. Many of the residents are workers at seven large technology companies that are located within a 20 mile radius of the Estates. These workers tend to be young, 25 – 45, married or living with a partner.

4.1 Market Segmentation

The “Yuppies” are young upwardly mobile individuals aged between 23 and 33.  Their household income is between $55,000 and $80,000, they have very active busy lives and are conscious of their health.  They are single or living with a partner.

The “Young Parents” are couples with young families aged 27 – 37.  They were Yuppies with a focus on entertainment and fun, but now their main focus is their one to two children.  They have less spare time than they used to, so convenience is important to them.

The “Healthy Middles” have the highest income $90,000 to $120,000.  Much of their time is still spent taking care of their children, but their children are old enough to spend the occasional evening alone if their parents want a night out.

The “Healthy Middles” is the smallest market in the Aspen Estates, but potentially the most lucrative for Luna’s.  This group has an expected growth rate of 5% per year, beyond the influx of new home owners as the Estate residences are filled up over the next eight to 18 months.  The Yuppies are the next most lucrative group.  Although they have smaller household incomes than the “Young Parent” group, they have greater disposable income, since they have no children.

The following Market Analysis table includes residents of the Aspen Estates and the surrounding neighborhoods.

4.2 Industry Analysis

• Gross profits are typically 20 – 22%, with net profits

4.2.1 Competition and Buying Patterns

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The typical customer at a convenience store is a blue collar male between the age of 18 and 34. Beer and cigarettes together represent about 1/3 of merchandise sales. However, Luna’s is targeting the “Yuppies,” as the professional market grows.

4.3 Target Market Segment Strategy

The market segments identified in the previous section are the key groups that live closest to Luna’s.  These groups have been chosen because of their geographical location as well as their income levels and lifestyles.  Since the most attractive group have young children, the store will have a large candy area, as well as other products that parents need regularly for babies and young children, for example diapers and baby food.   

Strategy and Implementation Summary

Luna’s uses a strategy of impressive customer service. Luna’s will not have a typical convenience store feel.  It will provide higher-end food and hard goods than are typically found in convenience stores.  The store’s competitive edge is its prominent location, in a high income neighborhood.

Strategic Assumptions:

• Marketing to high end individuals will lead to higher average sales per customer.

5.1 Competitive Edge

Luna’s competitive edge is its location and its position as first to market.  Luna’s is located within walking distance of every residence on Aspen Estates.  Currently there are no other stores offering similar products within a 2 mile radius of the Estates.  As new residents move into Aspen Estates, they will naturally chose Luna’s Convenience store as their first choice, because it is closest to their homes.  They will quickly become aware that Luna’s offers high quality organic and healthy products as well as a typical convenience store fare and it will become their preferred store for small grocery and household purchases.

5.2 Marketing Strategy

Luna’s is fortunate to have access to marketing research information that was developed by the developers of Aspen Estates, so the company has knowledge of a large portion of its potential market.  These relatively high income group presents a prime opportunity for Luna’s.  Knowing about the needs of this group will help Luna’s purchase goods that are most desired by their key target markets.   The convenient location of the store will mean that Luna’s will have to do little above the line advertising.

5.3 Sales Strategy

Luna’s will aim to provide a typical convenience store fare as well as items that they will purchase on impulse and that will increase the average sale per customer.  The sales staff will be focused on customer service and always ask customers if they have found everything that they need.

5.3.1 Sales Forecast

The average customer ticket is expected to be $5.50 cents.  This is greater than the industry average of $3.75, due to the demographics of the surrounding neighborhoods and the focus on branded goods and organic, healthy foods.

5.4 Milestones

The accompanying table lists important program milestones, with dates and managers in charge, and budgets for each. The milestone schedule indicates the tasks that Thomas and Heidi will have to complete in order to have a successful start up.

Management Summary management summary will include information about who's on your team and why they're the right people for the job, as well as your future hiring plans.">

Thomas and Heidi Renner are the owners and managers of Luna’s Convenience Store.  They are a well qualified team to take on the role of managing the store.  For the past fifteen years Heidi has worked in a management position at the local Safeway store.  She has an extensive knowledge of the retail food industry and is passionate about the business.  She understands inventory management and has had to deal with many employee issues, so will be able to handle any problem situation.  In addition her position at Safeway gave her exposure to a large number of food vendors in the area and she has good relationships with this group.

Thomas brings another aspect to the business.  As a certified CPA he has dealt with the financial aspects of hundreds of small businesses.  He has seen why they fail and why they succeed.

6.1 Personnel Plan

The following table illustrates the planned personnel over the next three years.  The industry typically has a high turnover rate, however, Luna’s will aim to avoid this by paying higher than typical minimum wage, employing older individuals than school and college age people, and focusing on making their employees as happy as their customers.

Financial Plan investor-ready personnel plan .">

• The company will gain higher grow margins than industry averages, since it is targeting women and professionals.

7.1 Important Assumptions

Luna’s does not sell anything on credit. The personnel burden is very low because Luna’s will employee only part time staff in addition to the owners salaries.  Benefits are not paid to part-timers.

7.2 Break-even Analysis

The following table and chart show the Break-even Analysis for Luna’s.

7.3 Projected Profit and Loss

The following table and charts show the Projected Profit and Loss and Gross Margin for Luna’s.

7.4 Projected Cash Flow

The following table shows the cash flow totals for three years. As you can see by the table and chart, the cash flow remains healthy.

7.5 Projected Balance Sheet

The following table is the Projected Balance Sheet.

7.6 Business Ratios

Business ratios for the years of this plan are shown below. Industry profile ratios based on the Standard Industrial Classification (SIC) code 5411, [Convenience Stores, Independent], are shown for comparison.

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Store closures are surging this year. Here are the retailers shuttering the most locations.

By Aimee Picchi

Edited By Alain Sherter

Updated on: May 13, 2024 / 1:33 PM EDT / CBS News

The retail industry is going through a tough time as it copes with inflation-weary consumers and a rash of bankruptcies, prompting chains to announce the closures of almost 3,200 brick-and-mortar stores so far in 2024, according to a new analysis. 

That's a 24% increase from a year ago, according to a report from retail data provider CoreSight, which tracks store closures and openings across the U.S. Although some retailers are planning to expand this year, major chains have announced 4% fewer openings compared with a year earlier, the analysis found. 

Blame changing consumer habits, as well as retailers' management struggles and bankruptcies, with the latter impacting companies including Rite Aid and Rue21. The largest number of store closures stems from Dollar Tree's announcement earlier this year that it plans to close more than 600 Family Dollar locations in 2024, with the discount store citing the impact of inflation on its customers as well as an increase in shoplifting.

"A lot of this year's closures are related to bankruptcies of chains that have been in trouble for a while, like Rite Aid and Rue21," Neil Saunders, managing director of GlobalData, told CBS MoneyWatch. "We're also seeing several retailers, like Family Dollar, take action to weed out underperforming locations." 

Although consumer spending has remained solid this year, there are "pockets of softness creeping in, and retailers want to ensure they are in good financial shape to weather any challenges" Saunders added. "That means optimizing store portfolios."

Brick-and-mortar retailers are also struggling with ongoing competition from online rivals such as Amazon.com. 

By contrast, some companies blundered strategically, such as Express, which filed for bankruptcy last month and announced plans to close 100 of its 500 locations. The clothing chain, known for its workplace fashion, failed to connect with consumers after the pandemic ushered in working from home, Saunders said.

That put the company "firmly on the wrong side of trends and, in our view, the chain made too little effort to adapt," he said in a recent research note. 

Are consumers cutting back?

Recent data shows that Americans are still opening their wallets. Consumer spending in March  rose 0.8%  (the most recent data available), which economists say represents solid growth.

But some signs consumers are starting to fade amid a modest economic slowdown. On Friday, the University of Michigan's Surveys of Consumer sentiment index for May dropped to 67.4, the largest monthly decline since mid-2021. Confidence is dipping because of expectations for higher inflation and softer growth, said Jeffrey Roach, chief economist for LPL Financial, in an email.

"Uncertainty about the inflation path could suppress consumer spending in the coming months," he noted. 

Consumers have also spent down any remaining extra money they socked away during the pandemic, when federal stimulus checks and other benefits bolstered their bank accounts, Roach said in an earlier report.

"[T]here are potential risks to consumer spending," he said. "When households exhaust these accumulated savings, it could lead to a decline in discretionary spending."

Even so, some retailers are planning to open hundreds of new stores, CoreSight found. Dollar General, a rival of Dollar Tree, said it will add more than 800 locations this year, putting it at the top of the list of retailers opening new stores this year, according to the research firm.  

In second place is 7-Eleven, which plans to open more than 270 U.S. locations this year, followed by discount store Five Below, with plans to open 227 outlets, the analysis found.

• Family Dollar
• Dollar Tree

Aimee Picchi is the associate managing editor for CBS MoneyWatch, where she covers business and personal finance. She previously worked at Bloomberg News and has written for national news outlets including USA Today and Consumer Reports.

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