thesis organizational communication

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The Impact Of Effective Communication On Organizational Performance

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Ambo University , Fikre Fikadu Fufa

Communication for development is a broad cognitive field of enormous international, national and regional interest attracting attention as a special field of study by students and researchers across disciplines. All those involved in the analysis and application of communication for development - or what can broadly be termed ―development communication‖ - would probably agree that in essence development communication is the sharing of knowledge aimed at reaching a consensus for action that takes into account the interests, needs and capacities of all concerned. It is thus a social process. Communication media are important tools in achieving this process but their use is not an aim in itself—interpersonal communication too must play a fundamental role.

International Journal of Advance Research in Computer Science and Management Studies [IJARCSMS] ijarcsms.com

Dr. S H I N E David

Manju Singh

Benson James Lyimo

The main objective of this study was to assess the effective communication in attaining organizational goals; this study has been conducted for three main specific objectives. The first one was to investigate the influence of effective communication on employee performance objective in attaining organizational goals. The second objective was assess the effectiveness of staff objectives on attaining organization goals and lastly was to find out relation between change management objective and attainment of organizational goal, in Iringa regional commissioner office, Tanzania The study adopted both research methods, qualitative and quantitative approaches. Both were used so as to help the researcher to complement the weakness of each, therefore provide an extended room for triangulation of both instruments for data collection and approaches. Respondents were obtained by using Non-probability sampling. The sample comprised of 50 respondents. Data was collected through questionnaires, both open ended questionnaires and open ended questionnaires. The quantitative data was analyzed with the help of Microsoft Excel 2010 and Statistical Package for Social Science (SPSS) software program version 22 and were summarized in tables of frequencies, percentages, correlations, regression and charts. Study findings unveiled that effective communication creates mutual understanding between management and workers which helps in attainment of organization’s goals also management need to communicate with employees regularly to get feedback and offer suggestions in other to prevent confusion about future job assignments; this will help improve workers performance and organizational productivity. Thus the study recommends organization to embraces timely feedback and proper, immediate communication. Staff appraisal should also be improved so as to inform on areas of improvement and identify training needs/gaps. Communication and feedback should include elements of reward, commendation, recognition and praise. These elements reinforce behavior which in turn motivates staff to greater individual and organizational performance.

antony waihenya

The study was based on the role of communication in enhancing organizational growth. The objectives of the study was to determine the most preferred communication means used at equity bank, to determine the importance of communication at equity bank, to find out factors affecting communication channels at equity bank and to determine challenges faced by equity bank in facilitating efficient communication mode. The study was limited to Equity Bank Eldoret branch only. The study adopted a case study as a research design. The researcher used questionnaires to collect data from a sample size of 40 respondents out of targeted population of 80 respondents. The researcher used a stratified sampling technique then followed by a simple random sampling to come up with the sample size. Data was then analyzed and presented using descriptive statistics including frequency tables, and percentages. From the findings the study established that communication has a greater importance in enhancing organizational growth it lead to better understanding in the bank, it improves efficiency, it also leads to effective coordination and avoid loses. However, the company’s greater challenges such as financial resources being insufficient, competition from other companies and poor management. To overcome all these challenges the company has to train its employees on communication skills and training of personnel should be put in place as part of the recommendation of the study. Finally the study suggested that further research should be conducted on the effects of multi directional communication on organizational development. Also study should be carried on the best communication type an organization can adopt to gain competitive advantage.

shewayirga assalf

Euro Asia International Journals

There are varying views about Organizational Communication. Contingency approach assumes that organizational communication effects can be explained only in the context of the constraints of different contingencies But most thinkers opine that through communication, everyone knows his /her role place, and task within the organization and the different parts of that organization are adequately coordinated. When communication stops, organized activity ceases to exist, individual, uncoordinated activity returns. Communication is effective when members of an organization share information with each other and all parties involved are relatively clear about what this information means. Communication is not an end in itself but a means to an end. Proper communication lays the foundation of a sound organizational culture, builds high employee morale to the extent that in some cases listening the actual problem of the employees itself can give them the impression that proper action will be taken. Management has to ensure that it leaves the impression that communication efforts guarantee results.

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Home > Humanities and Sciences > Communication Studies > Communication Studies ETDs

Communication Studies Theses, Dissertations, and Professional Papers

This collection includes theses, dissertations, and professional papers from the University of Montana Department of Communication Studies. Theses, dissertations, and professional papers from all University of Montana departments and programs may be searched here.

Theses/Dissertations from 2024 2024

The Role of Face Threats in Understanding Target’s Interpretation of a Tease , Shawn M. Deegan

RETROSPECTIVE AND INTERACTIVE ANALYSES OF PARENT-ADOLESCENT STORYTELLING ABOUT ALCOHOL , Kiersten Marie Falck

Minimizing Toxicity and Maximizing Social Connection in Collegiate Esports Teams , Julia Kay Tonne

Theses/Dissertations from 2023 2023

COMEDY, CAMARADERIE, AND CONFLICT: USING HUMOR TO DEFUSE DISPUTES AMONG FRIENDS , Sheena A. Bringa

Navigating Toxic Identities Within League of Legends , Jeremy Thomas Miner

Theses/Dissertations from 2022 2022

UNDERSTANDING MEDIA RICHNESS AND SOCIAL PRESENCE: EXPLORING THE IMPACTS OF MEDIA CHANNELS ON INDIVIDUALS’ LEVELS OF LONELINESS, WELL-BEING, AND BELONGING , Ashley M. Arsenault

CANCELING VS. #CANCEL CULTURE: AN ANALYSIS ON THE SURVEILLANCE AND DISCIPLINE OF SOCIAL MEDIA BEHAVIOR THROUGH COMPETING DISCOURSES OF POWER , Julia G. Bezio

DISTAL SIBLING GRIEF: EXPLORING EMOTIONAL AFFECT AND SALIENCE OF LISTENER BEHAVIORS IN STORIES OF SIBLING DEATH , Margaret C. Brock

Is Loss a Laughing Matter?: A Study of Humor Reactions and Benign Violation Theory in the Context of Grief. , Miranda B. Henrich

The Request Is Not Compatible: Competing Frames of Public Lands Discourse in the Lolo Peak Ski Resort Controversy , Philip A. Sharp

Patient Expectations, Satisfaction, and Provider Communication Within the Oncology Experience , Elizabeth Margaret Sholey

Psychological Safety at Amazon: A CCO Approach , Kathryn K. Zyskowski

Theses/Dissertations from 2021 2021

Discourse of Renewal: A Qualitative Analysis of the University of Montana’s COVID-19 Crisis Communication , Haley Renae Gabel

Activating Hope: How Functional Support Can Improve Hope in Unemployed Individuals , Rylee P. Walter

Theses/Dissertations from 2020 2020

THE HOME AS A SITE OF FAMILY COMMUNICATED NARRATIVE SENSE-MAKING: GRIEF, MEANING, AND IDENTITY THROUGH “CLEANING OUT THE CLOSET” , Kendyl A. Barney

CRISIS AS A CONSTANT: UNDERSTANDING THE COMMUNICATIVE ENACTMENT OF COMMUNITIES OF PRACTICE WITHIN THE EXTENSION DISASTER EDUCATION NETWORK (EDEN) , Danielle Maria Farley

FOSTERING COMMUNITIES OF PRACTICE IN COMPREHENSIVE SEX EDUCATION: EVALUATION AND RECOMMENDATIONS ON THE FOUNDATIONS TRAINING , Shanay L. Healy

Belonging for Dementia Caregivers , Sabrina Singh

Theses/Dissertations from 2019 2019

Making the Most of People We Do Not Like: Capitalizing on Negative Feedback , Christopher Edward Anderson

Understanding the Relationship Between Discursive Resources and Risk-Taking Behaviors in Outdoor Adventure Athletes , Mira Ione Cleveland

Service Failure Management in High-End Hospitality Resorts , Hunter A. Dietrich

Fear, Power, & Teeth (2007) , Olivia Hockenbroch

The climate change sublime: Leveraging the immense awe of the planetary threat of climate change , Sean D. Quartz

Theses/Dissertations from 2018 2018

The Relationship Between Memorable Messages and Identity Construction , Raphaela P. Barros Campbell

Wonder Woman: A Case Study for Critical Media Literacy , Adriana N. Fehrs

Curated Chaos: A Rhetorical Study of Axmen , Rebekah A. McDonald

THE ROLE OF BIPOLAR DISORDER, STIGMA, AND HURTFUL MESSAGES IN ROMANTIC RELATIONSHIPS , Callie Parrish

Cruising to be a Board Gamer: Understanding Socialization Relating to Board Gaming and The Dice Tower , Benjamin Wassink

Theses/Dissertations from 2017 2017

STEAMED: EXAMINATIONS OF POWER STRUGGLES ON THE VALUE FORUM , richard E. babb

Beyond the Bike; Identity and Belonging of Free Cycles Members , Caitlyn Lewis

Adherence and Uncertainty Management: A Test Of The Theory Of Motivated Information Management , Ryan Thiel

Theses/Dissertations from 2016 2016

Redskins Revisited: Competing Constructions of the Washington Redskins Mascot , Eean Grimshaw

A Qualitative Analysis of Belonging in Communities of Practice: Exploring Transformative Organizational Elements within the Choral Arts , Aubrielle J. Holly

Training the Professoraite of Tomorrow: Implementing the Needs Centered Training Model to Instruct Graduate Teaching Assistants in the use of Teacher Immediacy , Leah R. Johnson

Beyond Blood: Examining the Communicative Challenges of Adoptive Families , Mackensie C. Minniear

Attitudes Toward Execution: The Tragic and Grotesque Framing of Capital Punishment in the News , Katherine Shuy

Knowledge and Resistance: Feminine Style and Signifyin[g] in Michelle Obama’s Public Address , Tracy Valgento

Theses/Dissertations from 2015 2015

BLENDED FRAMEWORK: BILL MCKIBBEN'S USE OF MELODRAMA AND COMEDY IN ENVIRONMENTAL RHETORIC , Megan E. Cullinan

THE INFLUENCE OF MEDICAL DRAMAS ON PATIENT EXPECTATIONS OF PHYSICIAN COMMUNICATION , Kayla M. Fadenrecht

Diabesties: How Diabetic Support on Campus can Alleviate Diabetic Burnout , Kassandra E. Martin

Resisting NSA Surveillance: Glenn Greenwald and the public sphere debate about privacy , Rebecca Rice

Rhetoric, participation, and democracy: The positioning of public hearings under the National Environmental Policy Act , Kevin C. Stone

Socialization and Volunteers: A Training Program for Volunteer Managers , Allison M. Sullivan

Theses/Dissertations from 2014 2014

THIRD PARTY EFFECTS OF AFFECTIONATE COMMUNICATION IN FAMILY SUBSYSTEMS: EXAMINING INFLUENCE ON AFFECTIONATE COMMUNICATION, MENTAL WELL-BEING, AND FAMILY SATISFACTION , Timothy M. Curran

Commodity or Dignity? Nurturing Managers' Courtesy Nurtures Workers' Productivity , Montana Rafferty Moss

"It Was My Job to Keep My Children Safe": Sandra Steingraber and the Parental Rhetoric of Precaution , Mollie Katherine Murphy

Life, Liberty, and the Pursuit of Free Markets: ALEC's Populist Constructions of "the People" in State Politics , Anne Sherwood

Theses/Dissertations from 2013 2013

COMMUNICATIVE CONSTRUCTION OF EXPECTATIONS: AN EXAMINATION OF EXPECTATIONS REGARDING MOTHERS IN NARRATIVE CONSTRUCTION , Jordan A. Allen

Let’s talk about sex: A training program for parents of 4th and 5th grade children , Elizabeth Kay Eickhoff

"You Is The Church": Identity and Identification in Church Leadership , Megan E. Gesler

This land is your land, this land is my land: A qualitative study of tensions in an environmental decision making group , Gabriel Patrick Grelle

The Constitution of Queer Identity in the 1972 APA Panel, "Psychiatry: Friend or Foe to Homosexuals? A Dialogue" , Dustin Vern Edward Schneider

The Effect of Religious Similarity on the Use of Relational Maintenance Strategies in Marriages , Jamie Karen Taylor

Justice, Equality, and SlutWalk: The Rhetoric of Protesting Rape Culture , Dana Whitney Underwood

Theses/Dissertations from 2012 2012

Collective Privacy Boundary Turbulence and Facework Strategies: A Cross-Cultural Comparison of South Korea and the United States , Min Kyong Cho

COMMUNICATING ARTIFACTS: AN ANALYSIS OF HOW MUSEUMS COMMUNICATE ORGANIZATIONAL IDENTITY DURING TIMES OF CONTROVERSY AND FINANCIAL STRAIN , Amanda Renee Cornuke

Communication Apprehension and Perceived Responsiveness , Elise Alexandra Fanney

Improving Patient-Provider Communication in the Health Care context , Charlotte M. Glidden

What They Consider, How They Decide: Best Practices of Technical Experts in Environmental Decision-Making , Cassandra J. Hemphill

Rebuilding Place: Exploring Strategies to Align Place Identity During Relocation , Brigette Renee McKamey

Sarah Palin, Conservative Feminism, and the Politics of Family , Jasmine Rose Zink

Theses/Dissertations from 2011 2011

Salud, Dignidad, Justicia: Articulating "Choice" and "Reproductive Justice" for Latinas in the United States , Kathleen Maire de Onis

Environmental Documentary Film: A Contemporary Tool For Social Movement , Rachel Gregg

In The Pink: The (Un)Healthy Complexion of National Breast Cancer Awareness Month , Kira Stacey Jones

Jihad as an Ideograph: Osama bin Laden's rhetorical weapon of choice , Faye Lingarajan

The Heart of the Matter: The Function and Relational Effects of Humor for Cardiovascular Patients , Nicholas Lee Lockwood

Feeling the Burn: A Discursive Analysis of Organizational Burnout in Seasonal Wildland Firefighters , Whitney Eleanor Marie Maphis

Making A Comeback: An Exploration of Nontraditional Students & Identity Support , Jessica Kate McFadden

In the Game of Love, Play by the Rules: Implications of Relationship Rule Consensus over Honesty and Deception in Romantic Relationships , Katlyn Elise Roggensack

Assessing the balance: Burkean frames and Lil' Bush , Elizabeth Anne Sills

Theses/Dissertations from 2010 2010

The Discipline of Identity: Examining the Challenges of Developing Interdisciplinary Identities Within the Science Disciplines , Nicholas Richard Burk

Occupational Therapists: A Study of Managing Multiple Identities , Katherine Elise Lloyd

Discourse, Identity, and Culture in Diverse Organizations: A Study of The Muslim Students Association (University of Montana) , Burhanuddin Bin Omar

The Skinny on Weight Watchers: A Critical Analysis of Weight Watcher's Use of Metaphors , Ashlynn Laura Reynolds-Dyk

You Got the Job, Now What?: An Evaluation of the New Employee Orientation Program at the University of Montana , Shiloh M. A. Sullivan

Theses/Dissertations from 2009 2009

Because We Have the Power to Choose: A Critical Analysis of the Rhetorical Strategies Used in Merck's Gardasil Campaign , Brittney Lee Buttweiler

Communicative Strategies Used in the Introduction of Spirituality in the Workplace , Matthew Alan Condon

Cultures in Residence: Intercultural Communication Competence for Residence Life Staff , Bridget Eileen Flaherty

The Influence of Sibling Support on Children's Post-Divorce Adjustment: A Turning Point Analysis , Kimberly Ann Jacobs

TALK ABOUT “HOOKING UP”: HOW COLLEGE STUDENTS‟ ACCOUNTS OF “HOOKING UP” IN SOCIAL NETWORKS INFLUENCES ENGAGING IN RISKY SEXUAL BEHAVIOR , Amanda J. Olson

The Effect of Imagined Interactions on Secret Revelation and Health , Adam Stephens Richards

Teaching Intercultural Communication Competence in the Healthcare Context , Jelena Stojakovic

Quitting versus Not Quitting: The Process and Development of an Assimilation Program Within Opportunity Resources, Inc. , Amanda N. Stovall

Theses/Dissertations from 2008 2008

IMAGES AS A LAYER OF POSITIVE RHETORIC: A VALUES-BASED CASE STUDY EXPLORING THE INTERACTION BETWEEN VISUAL AND VERBAL ELEMENTS FOUND ON A RURAL NATURAL RESOURCES NON-PROFIT ORGANIZATION WEBSITE , Vailferree Stilwell Brechtel

Relational Transgressions in Romantic Relationships: How Individuals Negotiate the Revelation and Concealment of Transgression Information within the Social Network , Melissa A. Maier

Theses/Dissertations from 2007 2007

THE SOCIALIZATION OF SEASONAL EMPLOYEES , Maria Dawn Blevins

Friends the family you choose (no matter what: An investigation of fictive kin relationships amoung young adults. , Kimberly Anne Clinger

Public relations in nonprofit organizations: A guide to establishing public relations programs in nonprofit settings , Megan Kate Gale

Negotiated Forgiveness in Parent-Child Relationships: Investigating Links to Politeness, Wellness and Sickness , Jennifer Lynn Geist

Developing and Communicating Better Sexual Harassment Policies Through Ethics and Human Rights , Thain Yates Hagan

Managing Multiple Identities: A Qualitative Study of Nurses and Implications for Work-Family Balance , Claire Marie Spanier

BEYOND ORGANIC: DEFINING ALTERNATIVES TO USDA CERTIFIED ORGANIC , Jennifer Ann von Sehlen

Theses/Dissertations from 2006 2006

Graduate Teaching Assistant Interpretations and Responses to Student Immediacy Cues , Clair Owen Canfield

Verbal negotiation of affection in romantic relationships , Andrea Ann Richards

Theses/Dissertations from 2005 2005

Art of forgiveness , Carrie Benedict

"We shall fight for the things we have always held nearest our hearts": Rhetorical strategies in the U.S. woman suffrage movement , Stephanie L. Durnford

War on Terror Middle-East peace and a drive around the ranch: The rhetoric of US-Saudi diplomacy in the post-911 period , J. Robert Harper

What do you mean by competence?: A comparison of perceived communication competence among North Americans and Chinese , Chao He

Rhetoric of public interest in an inter-organizational environmental debate: The Fernie mining controversy. , Shelby Jo. Long

Investigation of the initiation of short-term relationships in a vacation setting. , Aneta Milojevic

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An evaluation of organisational communication and its integration within the Msunduzi local authority

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• Unisa Ethics Collection [2084]

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