cipd level 3 assignments examples

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CIPD Assignment Advice: Conducting Research, Preparation and Referencing

Start a new career in HR with a CIPD qualification

16 July 2020 - 3 min read

How to conduct research for your CIPD assignment?

For CIPD level 3, 5 and 7 use CIPD factsheets and core textbooks as a starting point. It is vital you purchase the recommended core text as these have been written to help with the content areas of the assessment itself.

Both the CIPD factsheets and the core textbooks will provide an overview of the key theories and importantly will signpost you to other valid and reliable sources (the CIPD factsheets have links within the text) and importantly will provide a list of references at the end. It is the links (within the factsheets) and the list of references at the end of the factsheets and textbooks which will enable you to provide a further exploration of the available sources.

Learners should also read the details for the CIPD unit/module, on the Acacia Student Hub, to familiarise themselves with the topic beforehand.

For CIPD Level 5 and particularly, CIPD Level 7

A number of these sources can then be found within respected search engines. On this point, avoid just typing in details of what you want to research within a general ‘Google’ search. Use respected ‘academic’ search engines. For example, Google does provide a search engine for ‘academic literature’, including journals known as Google Scholar with a useful guide on research tips and using citations.

Importantly, the CIPD provides research reports on their Knowledge Hub , usually written by respected academics, professionals, and practitioners. For all level 5 and 7 learners, just like Google Scholar, the CIPD’s EBSCO: Business publications and journals site provides an extensive range of academic and professionals journals (more extensive than Google Scholar), for research which critically evaluates the theory in more depth (important at level 5, but vital at level 7). The CIPD provides lots of help on using this site and exploring further.

We discourage you from using Wikipedia as a source, after all this is an open site, where anyone can contribute. The contributions are anonymous so we don’t know the source, so how can we claim that the research is coming from valid and reliable sources if we don’t know these (the same can be said if we just find ‘random’ sites, with unknown named sources via Google). However, Wikipedia is good for background reading (along with other sources) on the subject. Also, of vital importance, Wikipedia does cite references within the text and provides details in their list of references at the end. Consider these citations and references (determining who wrote them) as a way of identifying further research sources.

On a final point, whilst, reports from professional consultancy organisations (i.e. KPMG, PwC, Deloitte, Accenture, Ernst & Young) do provide up to date research and valuable insights on the industry, you need to be aware that the reports may not have been written by independent named academics who have scrutinised the research in terms of the methods used and conclusions provided. Whilst, these reports can be used, make sure you analyse the results taking this into account and the fact that the research has been written by a commercial organisation, who may benefit commercially from the findings.

In terms of the above points, the CIPD Knowledge Hub (see link above) provides excellent guidance on conducting and scrutinising the research evidence. One report that is particularly useful is the CIPD’s excellent In search of the best available evidence (2016) , which investigates why evidence-based practice is so important, the principles that underpin it, how it can be followed and how challenges in doing so can be overcome Outside of the CIPD core texts and sources the books by Stella Cottrell provide very useful help:

The Study Skills Handbook (Macmillan Study Skills) Paperback – 18 Mar. 2019 >

Critical Thinking Skills: Effective Analysis, Argument and Reflection (Macmillan Study Skills) Paperback – 17 Mar. 2017 >

Preparation: How do I prepare? How should I manage my time?

Applies to all CIPD levels. Download all the assessments right from the start and provide an initial scan over these, so you can start scoping, from the very start, what is involved for each unit. Some learners seem surprised at what is involved within the assessment when they attend their first session for the unit. Preparation beforehand will almost certainly take away the element of surprise (or unexpected shocks).

If you know the timetable for the units/modules, start putting the deadline dates in the diary. Remember these are deadline dates, you can submit beforehand. Try to put a completion date in your diary of when you intend to complete the assignment, maybe 3-5 days before the deadline date. This gives you time to read over the assessment and reflect on this. We find there is a strong correlation between people not passing an assessment if they submitted the assessment very close to the deadline date and time (with only minutes, sometimes seconds to spare).

Just before starting the new unit/module, read over the requirements thoroughly and then start identifying key chapters/texts that relate to the assessment criteria.

Once you have read over the assessment activity and criteria, start preparing a list of questions (of where you may be confused and/or want further clarification) in readiness for the sessions.

Start the assignment as soon as possible after the session. This is advisable, as information is fresh in your mind. Dedicate time in your diary to work progressively on the assessment (maybe an hour a day). This means you can go away and reflect on what you have written, and then revisit the assessment with a fresh perspective. Do not wait for the last minute for inspiration, it rarely happens, particularly when we are feeling stress and anxiety.

Structure: What format should I use for my assignment?

Applies to all levels: This will vary depending on the assessment activity. Make sure you read the requirements of the assessment activity/criteria carefully and importantly follow the guidance of the tutor. If in doubt, do not ‘suffer in silence’ or make ‘assumptions’ ask the tutor within the sessions, or email them as soon as possible, at least a week before the deadline date.

Referencing: How do I reference different sources?

Applies to all levels: In two words use Harvard Referencing. As well as help on the learning hub and the handbooks. Many of the universities have guides on Harvard referencing (written by academics). For example, a very useful interactive guide has been written by Anglia University along with a PDF summary guide. Google Scholar and the CIPD’s EBSCO site provides a ‘citation’ button/link to help with this. Also, there are numerous tools to help with referencing/citations including Microsoft Word and Neil’s ToolBox .

Overall, outside of the CIPD core texts the books by Stella Cottrell provide very useful help:

The Study Skills Handbook (Macmillan Study Skills) >

Critical Thinking Skills: Effective Analysis, Argument and Reflection >

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How to Study Effectively for the CIPD Level 3 Certification

Enhance your HR career with a globally recognised CIPD qualification.

31 January 2024 - 4 min read

Congratulations, you’ve enrolled on the CIPD Level 3 Foundation Certificate in People Practice and you’re excited to get started with your studies.

Depending on how you’ve chosen to learn, whether this be face to face, with an online learning provider or through a blended approach, you’ll now be asking yourself, how you are going to study effectively for the CIPD Level 3 Certification.

As experts in professional flexible learning, we’re going to discuss our best tips to ensure you stay on track, from study planners to CIPD Memberships, online organisational apps to efficiently managing your time. Keep reading!

How to Study Effectively at CIPD Level 3

What is cipd level 3.

CIPD Level 3 Foundation Certificate in People Practice is aimed at those who are either new to the people profession or are working in a Human Resources or Learning and Development support role. The purpose of the qualification is to provide you with the basic level of skills and knowledge required to benefit an organisation at an operational level, as well as learning how to support positive change in the workplace.

You will study four modules which include:

Business Culture and Change in Context
Core Behaviours for People Professionals
Principles of Analytics
Essentials of People Practice

These modules have been created based on relevant industry research, the insights of thousands of professional people experts and real-life scenarios. Upon completion of the qualification, you will become a CIPD Foundation Member.

How can I study CIPD Level 3?

There are a few ways in which you can study a CIPD Level 3 Certification, these include:

Face to Face: in either a college or University
100% Online: with an online learning provider, like us!
Blended: both online and in person

The way in which you will effectively study for the CIPD Level 3 qualification will depend on the method of study you choose, e.g., face to face or 100% online. However, generally, we would recommend the following advice.

Tips for How to Study Effectively at Level 3

Manage your time.

The first thing we recommend that you do as a learner, is map out time that you can dedicate to your studies. This may seem obvious but breaking down your existing schedule and finding either one dedicated slot or a few different ones that you can focus on revision and assignments, will help create a new routine. Ultimately this is what you want, especially if you are a new learner.

On average, it takes our students between 7-9 months to complete their CIPD Level 3 Foundation Certificate in People Practice. This is a considerable amount of time, so it’s worth slightly alternating your current routine (if you can) to make room for your new study commitments.

We recommend:

Looking at your daily tasks and identifying gaps in your day
Prioritising what is an essential task and what can be done at a later stage
Batch similar tasks together
Tackle the hardest or longest tasks, first

Create a study plan

Once you’ve pinpointed the time(s) of day that you are going to study, invest in a study planner and calendar that you can personalise. This is something that you can create yourself, however, in the spirit of saving you time and stress, download our 2024 ICS Learn Printable Study Planner and Calendar by clicking the link below.

Create Your Own Printable Study Planner and Calendar 2024

If you do decide to opt for our study planner and calendar, you can edit and print the sections that best suit you. We’ve found the:

assignment planner
monthly planner
weekly planner
weekly overview PDF

to be specifically helpful, so if you think you would to, here’s how to use them.

Fill out your assignment planner

Before getting into the nitty gritty of studying, write a list of your assignments. This means you’ll have something to refer to when making your monthly and weekly planners, which we will speak more about soon.

When it comes to when each assignment is due, this is up to you and how quickly you work. We don’t provide deadlines, however, if this is something you think you would benefit from, you can speak to your tutor.

The CIPD Level 3 Foundation Certificate in People Practice requires you to write a total of four assignments, so we recommend printing out four assignment planners, which will allow you to plan accordingly.

The assignment planner includes a section for descriptions, details and a to-do list. This will help you map out each of your assignment, of which will be based on an individual question and will include learnings from the module it’s based on.

The four modules include:

Business, Culture and Change in Context

Monthly and weekly planning

Once your assignment planners are filled out, you can then move onto your monthly planners. Now, as this is unique to everyone and with a support period of 12 months, it is up to you how many months in advance you plan out. We recommend planning the next 7-9 months as this is the average completion time of past students, however, it’s ultimately up to you.

Monthly planners allow you to set your own timeframes and have a guide in place to follow as you progress. Bear in mind that as you are planning months ahead, it’s okay for these plans to change, just as life does.

Following, your weekly planners can be more comprehensive, planning tasks for each individual day if you so wish. We also recommend using the weekly overview PDF to assist you if you need more structure. The weekly overview includes sections for:

Important points
CTA’s for next week

Your weekly overviews can be created at the beginning of each new week, as you’ll have more of an idea then of the work that’s to be completed. Your weekly planner will help shape these overviews. Once you have your weekly overviews completed and have pinned up your assignment planner on the wall, you’ll be able to get started on studying the module content.

Make sure you have a CIPD Membership

It’s worth noting at this point that before you submit any of your assignments, you will need to sign up as a CIPD Student Member . The cost is paid directly to CIPD themselves and student membership will provide you with:

Professional content
Study guides
Tips for your assessments
Access to the CIPD community

You will have been made aware of this throughout your enrolment process by one of our CIPD advisors, however, it’s up to you to action this – so don’t forget!

Utilise the available resources

As the CIPD Level 3 Foundation Certificate is self-paced we recommend utilising the many resources available to you, they’ll not only help you but make learning much more enjoyable.

Firstly, our Online Learning Guide for New Students is a great one-pager for anyone new to learning online and feeling a bit overwhelmed on where to start.

Following this, we recommend making use of the following:

Live online workshops and FAQ sessions

Your online tutor will run workshops that you can attend on a weekly basis and you’ll have an opportunity to ask questions and contact your tutor directly if you so wish. Your tutor will inform you as to when these sessions are, however, we recommend reaching out on your own accord and then making a note of these sessions on either your weekly planner or your calendar – this decreases the likelihood of you missing out, although they are recorded for the days that you do!

mystudyspace

Additionally, our virtual learning environment, my studyspace provides lots of resources to keep you informed and connected as the weeks and months go by, utilise them and continue to ask questions throughout the live online sessions.

Online study tools and apps

Outside of what we offer, there’s several different study apps and tools accessed that can be accessed through the internet, Google Play Store or Apple App store.

Depending on what kind of learner you are, these are some of our favourites:

StudyBlue : with an option to upload study material and have flashcards created for you, StudyBlue is perfect for visual learners, as well as those who enjoy a quiz or two!
EdApp : for those who better absorb information in small bursts, or simply have a limited amount of time to dedicate to studying, EdApp uses a microlearning approach and provides templates in which you can create your own mini lessons.
Forest : in conjunction with the Pomodoro study technique, forest utilises gamification which allows learners to plant a tree at the beginning of their study session. The tree will continue to grow for as long as you concentrate.
Notability : if you learn best through writing, notability allows your handwritten scribbles to be converted into both text and audio. There’s also an auto-back feature that ensures nothing gets lost.

Reach out to your employers, loved ones and friends

Finally, to effectively study for the CIPD Level 3 Foundation Certificate, it’s important to lean on those closest to you. It can be difficult and challenging gaining a new qualification, especially while working full-time or alongside any additional commitments.

Discuss your study plan with your employer and display it physically where your support system can see it. This means that everyone will be aware of plans, assignments and when you’ll studying, which will help them support you.

So, with all, or a combination of these things, you’ll be on the right track and receiving your CIPD qualification before you know it! We wish you the best of luck with your studies and happy learning!

Become CIPD qualified and gain your Level 3 Foundation Certificate in People Practice with ICS Learn today.

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CIPD Level 3 Assignment Examples

By Lalit Manral

Considering CIPD level 3? Need some assignment help? Here are three things to keep in mind. First, take some notes! Make an outline and develop headings. Then, make sure your notes follow a proper word distribution. This will ensure you write the most effective piece possible. Once you have a rough outline, you can begin writing! Here are a few tips to make your CIPD Level 3 Assignment Examples the best possible one!

CIPD level 5

If you are considering a career in HR, you may be interested in CIPD level 5 assignment examples. The Chartered Institute of Personnel and Development has been fighting for better working conditions for over a century. Obtaining this certification enhances your employment prospects. The CIPD is a world-renowned professional training institute. To achieve a CIPD certificate, you must complete eight tasks. These eight tasks will help you advance to the next level of this course.

CIPD assignment help is available for students at all levels, from foundation level to advanced diploma. You do not need to get CIPD assignment help unless you require it. Although CIPD is a demanding qualification, you should know that it will take at least one and a half years of study to earn the CIPD diploma. In fact, you will need at least 120 credits to receive this qualification. It will take approximately 24 to 30 months of study to complete.

CIPD level 7

CIPD level 7 assignments are critical to obtaining the qualification. You should be prepared to put in a lot of time and effort in the revision process. CIPD exams cover a wide variety of topics, and you should be aware of the topics covered on your exam. In addition, you should be aware of the specific timeframes required for each assignment. You should reward yourself once you complete a particular assignment.

Using CIPD level 7 assignment examples is a great way to prepare for your paper. You can find various examples of past assignments and find out what to expect from the final product. They can also help you avoid plagiarism issues. You can find sample questions and explanations for specific areas, as well as learn the right way to structure your paper.

Also Read This – How to Increase Brain Power: 5 Easy Tips to Improve Your Memory

CIPD level 5 RMT

If you’re looking for a CIPD level 5 RMT assignment example, you’ve come to the right place. The Chartered Institute of Personnel and Development (CIPD) has been a leading voice for better working conditions for nearly 100 years. Its high standards in professional training have earned it a reputation for outstanding credentials in the field. Candidates with CIPD training qualifications are more desirable to employers than those without them. If you’re still unsure if this certification is right for you, consider the following examples to help you make a decision.

CIPD level 5 RMT assignment examples are an excellent way to gauge whether your coursework is on the right track. While this professional development course is designed for HR professionals, it can be a great way to improve your career prospects. Because of the course’s emphasis on evidence-based practice and human resources, students are better equipped to perform higher-ranking tasks in the future.

CIPD level 5 HRC

To ensure your success in the workplace, get a sample of CIPD level five HRC assignment. These examples are written by professional academics who know how to deliver an exceptional assignment. They are free of plagiarism, which is a legal offense, and come with Turnitin reports for your reference. They also provide you with an expert, original document.

CIPD level five courses are highly specialized and build on the knowledge you have gained during the previous levels. They focus on developing leadership skills and helping you design and manage teams. They also give you the tools to improve company performance through strategic management. You can earn this certificate for your professional development and increase your employability.

CIPD level 3 HRC

CIPD level 3 HRC assignments vary in length and structure. Some require short answers, while others require more detailed information. The structure you choose should focus on the specific aspects that the assignment requires. Read through CIPD level 3 HRC assignment examples to see the proper structure. The following tips will help you write your CIPD level 3 HRC assignment. They will help you understand what to include and exclude in your report.

Be sure to take note of any weaknesses or inconsistencies in your CIPD assignment. Usually, candidates fail to provide relevant examples. CIPD asks for examples that are relevant to their location. In addition, they require examples that are HR-related to the country where you live. CIPD level 3 HRC assignment examples should be written based on real-life examples from your city or country.

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What is cipd.

CIPD is the professional body for Human Resources and people development. It’s for people who looking to transition into Human resources or advance the career in HR. CIPD professional body has over 150,000 members around the world. CIPD is a recognized professional certificate in different parts of the world.

Having the title CIPD in your resume makes you very competitive in the job market. The good thing about CIPD is that you can join even if you don’t have any experience in Human resource management.

7 Stages Where You Can Join the CIPD Program

CIPD Student Member – Joining as a student member gives you access to materials that help you with your studies.
Foundation Member – This is when you start from the very bottom because you don’t have any experience, and you have never worked in Human resources. At this level, you are exposed to the foundation knowledge and skill you need to have to be an HR professional.
CIPD Associate Member – This is for people who are approaching mid-level HR professionals. This level is for people who already have foundation knowledge, and have worked in the lower level, for example, HR assistants, HR coordinators, and HR administrators. A CIPD associate member is ideal for someone who has had some entry-level experience for 2-3 years.
CIPD Chartered Membership – This is a more seasoned HR profession. You need to have upwards of 5 years of experience working in HR.
CIPD Chartered Fellow – This is for professionals whose experience and skills are top-notch.
Academic Member Great – This is for people teaching and lecturing in the area of human resources, and learning and development. This is a good level for people looking to start teaching Human resources.
Affiliate Member – This is for members who do lots of research and study on Human Resources.

CIPD ASSIGNMENT EXAMPLES

Cipd level 3 assignments examples.

CIPD 3CO01 Business, culture, and cha nge in context
CIPD 3CO02 Principles of analytics
CIPD 3CO03 Core behaviors for people professionals
CIPD 3CO04 Essentials of people practice

CIPD Level 5 Assignments Examples

CIPD 5CO01 Organizational performance and culture in practice
CIPD 5CO02 Evidence-based practice
CIPD 5CO03 Professional behaviors and valuing people
CIPD 5HR01 Employment relationship management
CIPD 5HR02 Talent management and workforce planning
CIPD 5HR03 The reward for performance and contribution
CIPD 5LD01: Supporting Self-Directed and Social Learning
CIPD 5LD02 Learning and Development Design
CIPD 5LD03 Facilitate personalized and performance-focused learning
CIPD 5OS01 Specialist employment law
CIPD 5OS02 advances in digital learning and development
CIPD 5OSO3 Learning and Development Essentials
CIPD 5OSO4 People management in an international context
CIPD ‎5OS05 Diversity and inclusion
CIPD 5OS06 Leadership and management development
CIPD 5OS07 Well being at Work | CIPD Level 5 Assignment Help

CIPD Level 7 Assignments Examples

CIPD 7OS03 Learning and Development Essentials
CIPD 7OSO4 People management in an international context
CIPD ‎7OS05 Diversity and inclusion
CIPD 7OS06 Leadership and management development
CIPD 7OS07 Well being at Work | CIPD Level 5 Assignment Help
CIPD 7CO01 Work and working lives in a changing business environment
CIPD 7CO02 People management and development strategies for performance
CIPD 7CO03 Personal effectiveness, ethics, and business acumen
CIPD 7CO04 Business Research In People Practice
CIPD 7HR01 Strategic employment relations
CIPD 7HR02 Resourcing and talent management to sustain success
CIPD 7HR03 Strategic reward management
CIPD 7LD01 Organizational design and development
CIPD 7OS01 Advanced employment law in practice
CIPD 7LMD Leadership and Management Development
CIPD 7OS03 Technology-enhanced learning
CIPD 7OS04 Advanced diversity and inclusion
CIPD 5OS04 Managing people in an international context
CIPD 7OS06 Well Being at Work | CIPD Level 7 Examples

Don’t compromise on quality. Our CIPD Assignments help can service all your professional needs perfectly.

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3CO01 Assignment Examples

3CO01 Assignment Example

February 8, 2022
Posted by: admin
Category: CIPD Level 3

You work in the HR department of a medium-sized company and are studying for your people practice qualification. Your manager recently asked you about the importance of employees understanding the business environment. This is especially important for people practice professionals since their roles directly impact the policies, processes, and values of an organisation, which in turn impacts all the people within it. You were asked to help prepare the development day by your manager due to this discussion. A team-based learning needs analysis has shown that as well as more knowledge about the business environment, the team would benefit from a deeper understanding of organisational culture and how humans behave in organisations. The team would also like to build their knowledge and skills in relation to change management.

The following steps should be taken to prepare for the tasks:

First, you should discuss the assessment process with your Assessor at the beginning of your assignment and, if applicable, agree on milestones so that they can help you track your progress.
To guide and support your evidence, refer to the indicative content in the unit.
Take care when presenting your evidence, keeping in mind that you are working in a People Practice Team.
It would help if you remained the author of the evidence utilised for this assessment.

You will also benefit from:

Implementing the formative feedback you received from your Assessor.
Examine your own experiences of learning and professional development.
Checking out CIPD Insight, Fact Sheets, and other related online resources.

The task one-slide deck for a team day

Your manager has requested you prepare a presentation (slide deck and short presenter notes) in preparation for delivering it to the HR Team the next day. The purpose of the presentation, titled Understanding the Business Environment, is for team members to gain a general understanding of their business environment. The presentation (which you are not required to deliver) can be about your organisation or one(s) that you are familiar with and should include the following:

The use of an analysis tool (such as PESTLE) to identify the fundamental external forces affecting or likely to affect an organisation. (AC 1.1)
An explanation of how business goals are essential and how planning is essential for achieving them. For example, describe how a business has been structured, specific policies have been implemented, or people practices have been followed to achieve business goals. (AC 1.2)
Explains the products and/or services of an organisation and its main customers. (AC 1.3)
In this article, we will review how human resources professionals can use various technologies to improve the quality of their working practices and collaboration. Technology relating to communication, information exchange, recordkeeping, learning, wellbeing, productivity, or security, for instance, may be considered. (AC 1.4)

Guidance leaflet for Task Two

In line with the team’s learning needs analysis and knowing the team will have to support some of the team’s upcoming change initiatives, your manager also asked you to prepare a leaflet for the team. Among the two main topics of the guidance, leaflet should be

Information about an organisation’s culture and
Its employees, and guidance about the impact of change and how to manage it effectively.

Describe the following (in any order) in your guidance leaflet:

Workplace (organisational) culture definition (AC 2.1)
Fostering an effective and appropriate workplace culture is essential. (AC 2.1)
Organisations are whole systems in which different areas and aspects, including structure, systems, and culture, are interconnected. (AC 2.2)
An example of good people practices and how bad people practices can impact other parts of the organisation or beyond the organisation (for example, by setting new and better methods for doing things or by stimulating legislation through poor practice). (AC 2.2)
How individuals may develop and learn in different ways within organisations can be accommodated in assessing and developing skills and abilities. (AC 2.3)
The importance of anticipating, planning and managing change in an organisation. (AC 3.1)
How change can affect people in organisations, such as changing their roles or statuses or changing their financial circumstances, and how they may react to these changes. (AC 3.3)
People practice professionals can play various roles concerning change agendas, including the nature and importance of these roles. Consider roles such as gatekeepers, champions, facilitators, critical friends, or record keepers. (AC 3.2)

Introduction to 3CO01 New Assessment Brief

The first unit in the Level 3 Foundation Certificate in People Practice is 3CO01. The new brief investigates the internal influences that shape the business and the culture in which it operates. The unit investigates the behaviors of people professionals in managing change. The new brief asks students to answer the following questions in an estimated 2500 words. Students base their responses on their own organization or a familiar organization. I’ll use McDonald’s as an example in this guideline. Assessment questions 1.1 An examination of the key external influences impacting or likely to impact the organisation’s activities

Students will explain three external factors and their impact on the organization (positive or negative). Students can use the PESTLE analysis tool to identify and discuss the factors (political, economic, social, technological, legal, and environmental) that affect McDonald’s business operations. As an example:

Political factor: Brexit.
Economic factor: Covid-19 pandemic
Legal Factor: Changing employment regulations laws

Students will explain how the factors listed above help them understand the business market environment. 1.2 A discussion of the organisation’s business goals and why it is important for organisations to plan for how they will achieve these

A business goal is a target that the company intends to achieve within a certain time frame. McDonald’s business goal is to provide a welcoming environment for customers as well as nutritious foods. Students detail the other organizational goals as well as the objectives that support business within the external environment. Students will then discuss why it is critical for professionals to plan how they will achieve business objectives. The reasons should be thoroughly discussed in order to ensure that HR is aligned with the organization’s goals and objectives. 1.3 A discussion of the organisation’s products and/or services and main customers

The students will describe the core products, the actual products, and the augmented products. Students will also explain the customer characteristics and demographics, as well as the efforts made by the company to ensure that customers’ needs are met. McDonald’s main products are fast foods, beverages, and desserts. Among the services offered are improved dining experiences and a strong emphasis on customer service. McDonald’s caters to low and middle-income customers, the majority of whom are students, employees, and parents with young children. 1.4 A short review of different technologies available to people professionals and how these can be, or are, used to improve working practices and collaboration. You might consider for example, technologies relating to communications, information sharing, record keeping, learning, wellbeing, productivity, or security

Students provide three examples of workplace technology used by professionals. Here are some examples:

Technology for social media
Cloud automation using artificial intelligence

Students go on to describe how each technology improves work practices and collaboration. Social media technology, for example, improves communication, artificial intelligence improves service, learning, and productivity, and automation improves automation of manual processes to speed up functions, particularly record keeping. Finally, students explain the benefits and drawbacks of the technologies discussed. 2.1 What is meant by organisational culture and why it is important to foster an appropriate and effective workplace culture

Students define workplace culture as the concept that describes how things are done in the organization. The underlying beliefs, values, patterns, and principles that comprise an organization’s work system are referred to as its culture. Students can refer to Charles Handy’s model of organizational culture, which describes the following elements:

Task culture
Person culture
Role culture

Students explain why it is critical to cultivate a positive culture. Some of the reasons are as follows:

Increase employee involvement
Accept diversity and inclusion.
Improve internal consistency

Finally, students will provide one example of positive workplace culture and one example of negative workplace culture. Here are some examples:

A culture that encourages employee learning in order to improve growth and career development.
Employee competition that is unhealthy and has a negative impact on the employees

2.2 How organisations are whole systems, in which different areas and aspects such as structure, systems and culture, are all inter-related, and how people professionals work and actions could impact elsewhere in the organisation

Students describe various organizational structures, such as the flat or tail structure. Students may also include an organizational chart to demonstrate the roles of various professionals in various fields of work. Students explain how various areas of the organization interact with one another to achieve holistic systems. For instance, a discussion about how the innovative development sector connects with the government and the international market to form a holistic organization. Finally, students give one example of a good people practice, such as providing employees with safe and healthy working conditions, and one example of a bad people practice, such as failing to comply with employment laws. 3.1 Why it is important that organisational change is planned, and effectively managed

Organizations must adapt to change. Change should be planned and managed by people professionals in order to have a positive impact on the organization. Change agents at work include:

Change in structure
Technology advancement
Introduction of new educational programs
Organizational Process Change

Students explain why it is important to plan and manage change, using project planning as an example. Describe the role and purpose of planning in meeting project goals and objectives. Organizations forecast change using the PESTLE and SWOT tools. 3.2 The nature and importance of different roles that can be played by people practice professionals, in relation to change agendas. You might consider roles such as: gatekeeper, champion, facilitator, critical friend or record-keeper

For example, human resource professionals can act as an advocate for employee rights by implementing change agendas. Students concentrate on explaining how people professionals assist managers in implementing change agendas. 3.3 How organisational change can impact people in different ways, such as changing their role or status or financial situation, and the different ways people may respond to change

Illustrations of change

Financial upgrading, downgrading, or upgrading
family dynamics
the connections with rivals

Students explain how people react to change using a model or theory. Examples include

Kubler-Ross model
Fisher curve

Reference BATTISTA, M. (2021) PESTLE Analysis. Available at https://www.cipd.co.uk/knowledge/strategy/organisational-development/pestle-analysis-factsheet GEORGE, S. (2021) Change Management. Available at https://www.cipd.co.uk/knowledge/strategy/change/management-factsheet MOHDZAINI, H. (2021) Technology and the future of work. Available at https://www.cipd.co.uk/knowledge/work/technology/emerging-future-work-factsheet YOUNG, J. (2020) Organisational culture and cultural change. Available at https://www.cipd.co.uk/knowledge/culture/working-environment/organisation-culture-change-factsheet

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