example of industry trends in business plan

What are market trends in a business plan?

Table of Contents

What are market trends?

Why do i need market trends in my business plan, how to keep up with market trends, what market trends to monitor frequently, customer behaviours, technological advances, industry regulations, how to write the market trends in your business plan, using countingup to streamline your business.

Market trends in a business plan are key pieces of information that share where your company sits in the wider picture of your industry. Your business plan should prove why your business is viable, show where you fit in the market and what customers you serve. Examining what the market looks like is a smart business move when starting out.

This article on market trends in a business plan will cover:

• What are market trends
• Why market trends are necessary in my business plan

Market trends are the direction changes of a specific industry and can be influenced by customer behaviours or developing technology. 

Take the mobile phone industry for example, as technology has improved over the last twenty years consumers have moved from bulky handsets to slimmer smartphones, that can do everything a computer can and more. Consumers have even gone back to the fashion of flip phones now that technology has allowed a bigger screen that can be folded to save space. This is a good example where both technology and customer demand has influenced the direction of the industry,

Acknowledging these trends when running a business ensures that you stay on the same path as the industry itself, moving with customer needs and adapting your business as the sector and technology evolve. Ignoring market trends in the long term could mean you are left behind by customers, as they may move to businesses that meet their needs more. 

Your market trend research should be part of wider market analysis in your business plan. Understanding where you fit in a sector and what separates your company from competitors will help you shape everything from your product to pricing and marketing plans.

It’s important to focus on trends in this process so you can understand what appeals to your target audience. By analysing the market landscape and trends, you will be able to serve your customers better. It will also feed into your marketing messaging and content creation strategy later on.

A market and trend analysis should be both quantitative (using numbers and statistics such as projections and financial forecasts) and qualitative (based on experience or observation). Trends will fit into both categories of research and you should be able to find data and non-numerical information to support your examination of trends when writing your business plan. 

It’s important to remember that a business plan is not set in stone. It can be a document that you regularly update to reflect changes in your industry and company.

Keeping pace in a fast-changing market is not easy – after all, you’ve got a business to run. Using social media and subscribing to relevant industry emails make it simpler to get the information you need. Doing this will allow you to stay on top of market trends to include in your initial business plan and for more long-term future planning. 

Follow influencers in your industry to see what they talk about and how they create content for the audience that you serve. This will give you an idea of what resonates with your target customers when it comes to content and the form of content the influencer tends to use (video, written blogs, imagery etc.).

Read relevant publications in your sector to find out what is making headlines. Magazines or online blogs that share up-to-date opinions and thought leadership (influential content) will help you stay on the pulse of what is currently important to the industry.

Reading detailed reports and research can be time-consuming but will give you a good overview of the industry’s current state and any new developments. You can then update your business plan to follow the trends that arise from any data you’ve seen. 

Some common areas will affect the running of your business, the trends in your business plan and the whole market landscape. Keeping on top of the following aspects and regularly checking in on them will ensure your business develops as the market does.

Your customer can make or break your business. If you don’t cater to their needs and wants, your business will not be on the radar of your target audience. 

Let’s take an example – if your target customer is under 45, and you primarily do business online, you will need to ensure your website is optimised for mobile. This is because consumer behaviours have changed in recent years, and most searches are now conducted via mobile . If you don’t pick up on this development, your business risks being left behind when competitors optimise for mobile and you don’t.

Like our previous example, customer behaviour often changes with advances in technology. As mobile phones, and then smartphones, have become more able to operate as a computer, consumers have moved to using their phones out of convenience. 

Keep on top of developments that are relevant to your business and make sure you can move with, and not against, the technology changes.

Every now and again, there will be a law change or new regulation that rocks many industries – such as GDPR in 2018. Staying up to date with regulations that could affect the way you run and market your business will save you weighty fines (especially in the case of data protection).

There may be more frequent regulation updates if you operate in an industry that requires you to follow safety guidelines or best practices, such as those that an electrician or builder will have to follow. 

Ensuring that you are up to date on precautions and rules, as well as renewing any professional certifications you need to operate, will ensure your business plan reflects the changing face of your industry.

Using your research on your target customers and the sector,  use the following steps to write up the market trends section of your business plan:

• Current market overview, including which company has the biggest share or most influence
• Where you fit in that market, what gives your business a competitive edge.
• Current trends that impact your business operation
• Any upcoming trends that may impact your business or the products/services you offer
• Outline any plans on how you will keep up with trends
• Upcoming regulatory changes

You can then follow this with your competitor research in your business plan, to give a full picture of your industry and where you fit in.

Now that you have the answers to questions like ‘what are market trends in a business plan’, you will be able to prepare a thorough market analysis to set up your new venture for success. 

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How to Analyze Market Trends for a Business Plan

• March 21, 2024
• Business Plan , How to Write

Analyzing market trends is a crucial step in creating a comprehensive business plan. It involves understanding the movements and changes in your industry that can impact your business strategy and decision-making process.

This analysis helps entrepreneurs and business owners identify opportunities for growth, potential threats, and the overall direction of the market. Whether you’re starting a new venture or looking to expand your existing business, a deep dive into market trends can provide you with a competitive edge.

Define the Scope of Your Analysis

Begin by defining the scope of your market trend analysis. Determine which geographic areas you will consider and which product or service categories are relevant to your business.

Identifying the key factors that influence your industry, such as technological advancements, consumer behavior changes, and economic conditions, is also essential. This step ensures your analysis is focused and relevant.

• Example for a Coffee Shop : If you’re planning to open a coffee shop, your analysis might focus on trends in the coffee industry within your city or region, including consumer preferences for coffee types (e.g., organic, fair trade), the popularity of coffee shop formats (e.g., drive-thru, co-working spaces), and the impact of mobile ordering technology.

Collect Data from Reliable Sources

The next step is to gather data from a variety of reliable sources. This can include industry reports, market research studies, government publications, and academic papers.

Online databases and business news websites are valuable resources for finding up-to-date information. Social media and forums can also provide insights into consumer opinions and behaviors.

• Example for a Coffee Shop : Collect data on coffee consumption patterns, industry growth rates, and competitor analysis in your targeted area. Sources might include market research firms like Statista or Mintel, as well as local business news outlets and coffee industry blogs.

Identify Key Market Trends

With your data in hand, start identifying key trends that are shaping your industry. Look for patterns in consumer behavior, emerging technologies, regulatory changes, and competitive strategies.

It’s important to distinguish between short-term fads and long-term trends that will have a lasting impact on the market.

• Example for a Coffee Shop : Key trends might include the growing demand for specialty coffee, the rise of plant-based milk options, and the increasing importance of sustainability in the supply chain.

Analyze the Impact of Market Trends

Once you’ve identified key trends, analyze their potential impact on your business. Consider how these trends could affect your product or service offerings, marketing strategies , and operational processes.

This analysis should also include considering potential threats and opportunities that these trends might present.

• Example for a Coffee Shop : The demand for specialty coffee may create an opportunity to offer a unique selection of beans and brewing methods, differentiating your shop from competitors. However, the popularity of plant-based milk options may require adjustments to your supply chain and menu offerings.

Incorporate Market Trends into Your Business Plan

Integrate your findings into your business plan, using the insights gained from your market trend analysis to inform your business strategy.

This should include product or service development, marketing and sales strategies , and financial planning. Be sure to clearly articulate how you plan to capitalize on opportunities and mitigate potential threats.

• Example for a Coffee Shop : Your business plan could highlight the introduction of a specialty coffee menu and sustainable sourcing practices as key differentiators. It might also detail marketing strategies targeting health-conscious consumers and environmentally aware individuals.

Privacy Overview

How to Conduct an Industry Analysis? Steps, Template, Examples

Appinio Research · 16.11.2023 · 39min read

Are you ready to unlock the secrets of Industry Analysis, equipping yourself with the knowledge to navigate markets and make informed strategic decisions? Dive into this guide, where we unravel the significance, objectives, and methods of Industry Analysis.

Whether you're an entrepreneur seeking growth opportunities or a seasoned executive navigating industry shifts, this guide will be your compass in understanding the ever-evolving business terrain.

What is Industry Analysis?

Industry analysis is the process of examining and evaluating the dynamics, trends, and competitive forces within a specific industry or market sector. It involves a comprehensive assessment of the factors that impact the performance and prospects of businesses operating within that industry. Industry analysis serves as a vital tool for businesses and decision-makers to gain a deep understanding of the environment in which they operate.

Key components of industry analysis include:

• Market Size and Growth: Determining the overall size of the market, including factors such as revenue, sales volume, and customer base. Analyzing historical and projected growth rates provides insights into market trends and opportunities.
• Competitive Landscape: Identifying and analyzing competitors within the industry. This includes assessing their market share , strengths, weaknesses, and strategies. Understanding the competitive landscape helps businesses position themselves effectively.
• Customer Behavior and Preferences: Examining consumer behavior , preferences, and purchasing patterns within the industry. This information aids in tailoring products or services to meet customer needs.
• Regulatory and Legal Environment: Assessing the impact of government regulations, policies, and legal requirements on industry operations. Compliance and adaptation to these factors are crucial for business success.
• Technological Trends: Exploring technological advancements and innovations that affect the industry. Staying up-to-date with technology trends can be essential for competitiveness and growth.
• Economic Factors: Considering economic conditions, such as inflation rates, interest rates, and economic cycles, that influence the industry's performance.
• Social and Cultural Trends: Examining societal and cultural shifts, including changing consumer values and lifestyle trends that can impact demand and preferences.
• Environmental and Sustainability Factors: Evaluating environmental concerns and sustainability issues that affect the industry. Industries are increasingly required to address environmental responsibility.
• Supplier and Distribution Networks: Analyzing the availability of suppliers, distribution channels, and supply chain complexities within the industry.
• Risk Factors: Identifying potential risks and uncertainties that could affect industry stability and profitability.

Objectives of Industry Analysis

Industry analysis serves several critical objectives for businesses and decision-makers:

• Understanding Market Dynamics: The primary objective is to gain a comprehensive understanding of the industry's dynamics, including its size, growth prospects, and competitive landscape. This knowledge forms the basis for strategic planning.
• Identifying Growth Opportunities: Industry analysis helps identify growth opportunities within the market. This includes recognizing emerging trends, niche markets, and underserved customer segments.
• Assessing Competitor Strategies: By examining competitors' strengths, weaknesses, and strategies, businesses can formulate effective competitive strategies. This involves positioning the company to capitalize on its strengths and exploit competitors' weaknesses.
• Risk Assessment and Mitigation: Identifying potential risks and vulnerabilities specific to the industry allows businesses to develop risk mitigation strategies and contingency plans. This proactive approach minimizes the impact of adverse events.
• Strategic Decision-Making: Industry analysis provides the data and insights necessary for informed strategic decision-making. It guides decisions related to market entry, product development, pricing strategies, and resource allocation.
• Resource Allocation: By understanding industry dynamics, businesses can allocate resources efficiently. This includes optimizing marketing budgets, supply chain investments, and talent recruitment efforts.
• Innovation and Adaptation: Staying updated on technological trends and shifts in customer preferences enables businesses to innovate and adapt their offerings effectively.

Importance of Industry Analysis in Business

Industry analysis holds immense importance in the business world for several reasons:

• Strategic Planning: It forms the foundation for strategic planning by providing a comprehensive view of the industry's landscape. Businesses can align their goals, objectives, and strategies with industry trends and opportunities.
• Risk Management: Identifying and assessing industry-specific risks allows businesses to manage and mitigate potential threats proactively. This reduces the likelihood of unexpected disruptions.
• Competitive Advantage: In-depth industry analysis helps businesses identify opportunities for gaining a competitive advantage. This could involve product differentiation, cost leadership, or niche market targeting .
• Resource Optimization: Efficient allocation of resources, both financial and human, is possible when businesses have a clear understanding of industry dynamics. It prevents wastage and enhances resource utilization.
• Informed Investment: Industry analysis assists investors in making informed decisions about allocating capital. It provides insights into the growth potential and risk profiles of specific industry sectors.
• Adaptation to Change: As industries evolve, businesses must adapt to changing market conditions. Industry analysis facilitates timely adaptation to new technologies, market shifts, and consumer preferences .
• Market Entry and Expansion: For businesses looking to enter new markets or expand existing operations, industry analysis guides decision-making by evaluating the feasibility and opportunities in target markets.
• Regulatory Compliance: Understanding the regulatory environment is critical for compliance and risk avoidance. Industry analysis helps businesses stay compliant with relevant laws and regulations.

In summary, industry analysis is a fundamental process that empowers businesses to make informed decisions, stay competitive, and navigate the complexities of their respective markets. It is an invaluable tool for strategic planning and long-term success.

How to Prepare for Industry Analysis?

Let's start by going through the crucial preparatory steps for conducting a comprehensive industry analysis.

1. Data Collection and Research

• Primary Research: When embarking on an industry analysis, consider conducting primary research . This involves gathering data directly from industry sources, stakeholders, and potential customers. Methods may include surveys , interviews, focus groups , and observations. Primary research provides firsthand insights and can help validate secondary research findings.
• Secondary Research: Secondary research involves analyzing existing literature, reports, and publications related to your industry. Sources may include academic journals, industry-specific magazines, government publications, and market research reports. Secondary research provides a foundation of knowledge and can help identify gaps in information that require further investigation.
• Data Sources: Explore various data sources to collect valuable industry information. These sources may include industry-specific associations, government agencies, trade publications, and reputable market research firms. Make sure to cross-reference data from multiple sources to ensure accuracy and reliability.

2. Identifying Relevant Industry Metrics

Understanding and identifying the right industry metrics is essential for meaningful analysis. Here, we'll discuss key metrics that can provide valuable insights:

• Market Size: Determining the market's size, whether in terms of revenue, units sold, or customer base, is a fundamental metric. It offers a snapshot of the industry's scale and potential.
• Market Growth Rate: Assessing historical and projected growth rates is crucial for identifying trends and opportunities. Understanding how the market has evolved over time can guide strategic decisions.
• Market Share Analysis: Analyzing market share among industry players can help you identify dominant competitors and their respective positions. This metric also assists in gauging your own company's market presence.
• Market Segmentation : Segmenting the market based on demographics, geography, behavior, or other criteria can provide deeper insights. Understanding the specific needs and preferences of various market segments can inform targeted strategies.

3. Gathering Competitive Intelligence

Competitive intelligence is the cornerstone of effective industry analysis. To gather and utilize information about your competitors:

• Competitor Identification: Begin by creating a comprehensive list of your primary and potential competitors. Consider businesses that offer similar products or services within your target market. It's essential to cast a wide net to capture all relevant competitors.
• SWOT Analysis : Conduct a thorough SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis for each competitor. This analysis helps you identify their internal strengths and weaknesses, as well as external opportunities and threats they face.
• Market Share Analysis: Determine the market share held by each competitor and how it has evolved over time. Analyzing changes in market share can reveal shifts in competitive dynamics.
• Product and Pricing Analysis: Evaluate your competitors' product offerings and pricing strategies . Identify any unique features or innovations they offer and consider how your own products or services compare.
• Marketing and Branding Strategies: Examine the marketing and branding strategies employed by competitors. This includes their messaging, advertising channels, and customer engagement tactics. Assess how your marketing efforts stack up.

Industry Analysis Frameworks and Models

Now, let's explore essential frameworks and models commonly used in industry analysis, providing you with practical insights and examples to help you effectively apply these tools.

Porter's Five Forces Model

Porter's Five Forces is a powerful framework developed by Michael Porter to assess the competitive forces within an industry. This model helps you understand the industry's attractiveness and competitive dynamics.

It consists of five key forces:

• Threat of New Entrants: This force evaluates how easy or difficult it is for new companies to enter the industry. Factors that increase barriers to entry include high capital requirements, strong brand loyalty among existing players, and complex regulatory hurdles. For example, the airline industry has significant barriers to entry due to the need for large capital investments in aircraft, airport facilities, and regulatory approvals.
• Bargaining Power of Suppliers: This force examines the influence suppliers have on the industry's profitability. Powerful suppliers can demand higher prices or impose unfavorable terms. For instance, in the automotive industry, suppliers of critical components like microchips can wield significant bargaining power if they are few in number or if their products are highly specialized.
• Bargaining Power of Buyers: The bargaining power of buyers assesses how much influence customers have in negotiating prices and terms. In industries where buyers have many alternatives, such as the smartphone market, they can demand lower prices and better features, putting pressure on manufacturers to innovate and compete.
• Threat of Substitutes: This force considers the availability of substitute products or services that could potentially replace what the industry offers. For example, the rise of electric vehicles represents a significant threat to the traditional gasoline-powered automotive industry as consumers seek eco-friendly alternatives.
• Competitive Rivalry: Competitive rivalry assesses the intensity of competition among existing firms in the industry. A highly competitive industry, such as the smartphone market, often leads to price wars and aggressive marketing strategies as companies vie for market share.

Example: Let's consider the coffee shop industry . New entrants face relatively low barriers, as they can set up a small shop with limited capital. However, the bargaining power of suppliers, such as coffee bean producers, can vary depending on the region and the coffee's rarity. Bargaining power with buyers is moderate, as customers often have several coffee shops to choose from. Threats of substitutes may include energy drinks or homemade coffee, while competitive rivalry is high, with numerous coffee chains and independent cafes competing for customers.

SWOT Analysis

SWOT Analysis is a versatile tool used to assess an organization's internal strengths and weaknesses, as well as external opportunities and threats. By conducting a SWOT analysis, you can gain a comprehensive understanding of your industry and formulate effective strategies.

• Strengths: These are the internal attributes and capabilities that give your business a competitive advantage. For instance, if you're a tech company, having a talented and innovative team can be considered a strength.
• Weaknesses: Weaknesses are internal factors that hinder your business's performance. For example, a lack of financial resources or outdated technology can be weaknesses that need to be addressed.
• Opportunities: Opportunities are external factors that your business can capitalize on. This could be a growing market segment, emerging technologies, or changing consumer trends.
• Threats: Threats are external factors that can potentially harm your business. Examples of threats might include aggressive competition, economic downturns, or regulatory changes.

Example: Let's say you're analyzing the fast-food industry. Strengths could include a well-established brand, a wide menu variety, and efficient supply chain management. Weaknesses may involve a limited focus on healthy options and potential labor issues. Opportunities could include the growing trend toward healthier eating, while threats might encompass health-conscious consumer preferences and increased competition from delivery apps.

PESTEL Analysis

PESTEL Analysis examines the external macro-environmental factors that can impact your industry. The acronym stands for:

• Political: Political factors encompass government policies, stability, and regulations. For example, changes in tax laws or trade agreements can affect industries like international manufacturing.
• Economic: Economic factors include economic growth, inflation rates, and exchange rates. A fluctuating currency exchange rate can influence export-oriented industries like tourism.
• Social: Social factors encompass demographics, cultural trends, and social attitudes. An aging population can lead to increased demand for healthcare services and products.
• Technological: Technological factors involve advancements and innovations. Industries like telecommunications are highly influenced by technological developments, such as the rollout of 5G networks.
• Environmental: Environmental factors cover sustainability, climate change, and ecological concerns. Industries such as renewable energy are directly impacted by environmental regulations and consumer preferences.
• Legal: Legal factors encompass laws, regulations, and compliance requirements. The pharmaceutical industry, for instance, faces stringent regulatory oversight and patent protection laws.

Example: Consider the automobile manufacturing industry. Political factors may include government incentives for electric vehicles. Economic factors can involve fluctuations in fuel prices affecting consumer preferences for fuel-efficient cars. Social factors might encompass the growing interest in eco-friendly transportation options. Technological factors could relate to advancements in autonomous driving technology. Environmental factors may involve emissions regulations, while legal factors could pertain to safety standards and recalls.

Industry Life Cycle Analysis

Industry Life Cycle Analysis categorizes industries into various stages based on their growth and maturity. Understanding where your industry stands in its life cycle can help shape your strategies.

• Introduction: In the introduction stage, the industry is characterized by slow growth, limited competition, and a focus on product development. New players enter the market, and consumers become aware of the product or service. For instance, electric scooters were introduced as a new mode of transportation in recent years.
• Growth: The growth stage is marked by rapid market expansion, increased competition, and rising demand. Companies focus on gaining market share, and innovation is vital. The ride-sharing industry, exemplified by companies like Uber and Lyft, experienced significant growth in this stage.
• Maturity: In the maturity stage, the market stabilizes, and competition intensifies. Companies strive to maintain market share and differentiate themselves through branding and customer loyalty programs. The smartphone industry reached maturity with multiple established players.
• Decline: In the decline stage, the market saturates, and demand decreases. Companies must adapt or diversify to survive. The decline of traditional print media is a well-known example.

Example: Let's analyze the video streaming industry . The introduction stage saw the emergence of streaming services like Netflix. In the growth stage, more players entered the market, and the industry saw rapid expansion. The industry is currently in the maturity stage, with established platforms like Netflix, Amazon Prime, and Disney+ competing for market share. However, with continued innovation and changing consumer preferences, the decline stage may eventually follow.

Value Chain Analysis

Value Chain Analysis dissects a company's activities into primary and support activities to identify areas of competitive advantage. Primary activities directly contribute to creating and delivering a product or service, while support activities facilitate primary activities.

• Primary Activities: These activities include inbound logistics (receiving and storing materials), operations (manufacturing or service delivery), outbound logistics (distribution), marketing and sales, and customer service.
• Support Activities: Support activities include procurement (acquiring materials and resources), technology development (R&D and innovation), human resource management (recruitment and training), and infrastructure (administrative and support functions).

Example: Let's take the example of a smartphone manufacturer. Inbound logistics involve sourcing components, such as processors and displays. Operations include assembly and quality control. Outbound logistics cover shipping and distribution. Marketing and sales involve advertising and retail partnerships. Customer service handles warranty and support.

Procurement ensures a stable supply chain for components. Technology development focuses on research and development of new features. Human resource management includes hiring and training skilled engineers. Infrastructure supports the company's administrative functions.

By applying these frameworks and models effectively, you can better understand your industry, identify strategic opportunities and threats, and develop a solid foundation for informed decision-making.

Data Interpretation and Analysis

Once you have your data, it's time to start interpreting and analyzing the data you've collected during your industry analysis.

You can unlock the full potential of your data with Appinio 's comprehensive research platform. Beyond aiding in data collection, Appinio simplifies the intricate process of data interpretation and analysis. Our intuitive tools empower you to effortlessly transform raw data into actionable insights, giving you a competitive edge in understanding your industry.

Whether it's assessing market trends, evaluating the competitive landscape, or understanding customer behavior, Appinio offers a holistic solution to uncover valuable findings. With our platform, you can make informed decisions, strategize effectively, and stay ahead of industry shifts.

Experience the ease of data collection and interpretation with Appinio – book a demo today!

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1. Analyze Market Size and Growth

Analyzing the market's size and growth is essential for understanding its dynamics and potential. Here's how to conduct a robust analysis:

• Market Size Calculation: Determine the total market size in terms of revenue, units sold, or the number of customers. This figure serves as a baseline for evaluating the industry's scale.
• Historical Growth Analysis: Examine historical data to identify growth trends. This includes looking at past year-over-year growth rates and understanding the factors that influenced them.
• Projected Growth Assessment: Explore industry forecasts and projections to gain insights into the expected future growth of the market. Consider factors such as emerging technologies, changing consumer preferences, and economic conditions.
• Segmentation Analysis: If applicable, analyze market segmentation data to identify growth opportunities in specific market segments. Understand which segments are experiencing the most significant growth and why.

2. Assess Market Trends

Stay ahead of the curve by closely monitoring and assessing market trends. Here's how to effectively evaluate trends within your industry.

• Consumer Behavior Analysis: Dive into consumer behavior data to uncover shifts in preferences, buying patterns, and shopping habits. Understand how technological advancements and cultural changes influence consumer choices.
• Technological Advancements: Keep a keen eye on technological developments that impact your industry. Assess how innovations such as AI, IoT, blockchain, or automation are changing the competitive landscape.
• Regulatory Changes: Stay informed about regulatory shifts and their potential consequences for your industry. Regulations can significantly affect product development, manufacturing processes, and market entry strategies.
• Sustainability and Environmental Trends: Consider the growing importance of sustainability and environmental concerns. Evaluate how your industry is adapting to eco-friendly practices and how these trends affect consumer choices.

3. Evaluate Competitive Landscape

Understanding the competitive landscape is critical for positioning your business effectively. To perform a comprehensive evaluation:

• Competitive Positioning: Determine where your company stands in comparison to competitors. Identify your unique selling propositions and areas where you excel.
• Market Share Analysis: Continuously monitor market share among industry players. Identify trends in market share shifts and assess the strategies that lead to such changes.
• Competitive Advantages and Weaknesses: Analyze your competitors' strengths and weaknesses. Identify areas where you can capitalize on their weaknesses and where you need to fortify your own strengths.

4. Identify Key Success Factors

Recognizing and prioritizing key success factors is crucial for developing effective strategies. To identify and leverage these factors:

• Customer Satisfaction: Prioritize customer satisfaction as a critical success factor. Satisfied customers are more likely to become loyal advocates and contribute to long-term success.
• Quality and Innovation: Focus on product or service quality and continuous innovation. Meeting and exceeding customer expectations can set your business apart from competitors.
• Cost Efficiency: Strive for cost efficiency in your operations. Identifying cost-saving opportunities can lead to improved profitability.
• Marketing and Branding Excellence: Invest in effective marketing and branding strategies to create a strong market presence. Building a recognizable brand can drive customer loyalty and growth.

5. Analyze Customer Behavior and Preferences

Understanding your target audience is central to success. Here's how to analyze customer behavior and preferences:

• Market Segmentation: Use market segmentation to categorize customers based on demographics, psychographics , and behavior. This allows for more personalized marketing and product/service offerings.
• Customer Surveys and Feedback: Gather customer feedback through surveys and feedback mechanisms. Understand their pain points, preferences, and expectations to tailor your offerings.
• Consumer Journey Mapping: Map the customer journey to identify touchpoints where you can improve engagement and satisfaction. Optimize the customer experience to build brand loyalty.

By delving deep into data interpretation and analysis, you can gain valuable insights into your industry, uncover growth opportunities, and refine your strategic approach.

How to Conduct Competitor Analysis?

Competitor analysis is a critical component of industry analysis as it provides valuable insights into your rivals, helping you identify opportunities, threats, and areas for improvement.

1. Identify Competitors

Identifying your competitors is the first step in conducting a thorough competitor analysis. Competitors can be classified into several categories:

• Direct Competitors: These are companies that offer similar products or services to the same target audience. They are your most immediate competitors and often compete directly with you for market share.
• Indirect Competitors: Indirect competitors offer products or services that are related but not identical to yours. They may target a slightly different customer segment or provide an alternative solution to the same problem.
• Potential Competitors: These companies could enter your market in the future. Identifying potential competitors early allows you to anticipate and prepare for new entrants.
• Substitute Products or Services: While not traditional competitors, substitute products or services can fulfill the same customer needs or desires. Understanding these alternatives is crucial to your competitive strategy.

2. Analyze Competitor Strengths and Weaknesses

Once you've identified your competitors, you need to analyze their strengths and weaknesses. This analysis helps you understand how to position your business effectively and identify areas where you can gain a competitive edge.

• Strengths: Consider what your competitors excel at. This could include factors such as brand recognition, innovative products, a large customer base, efficient operations, or strong financial resources.
• Weaknesses: Identify areas where your competitors may be lacking. Weaknesses could involve limited product offerings, poor customer service, outdated technology, or financial instability.

3. Competitive Positioning

Competitive positioning involves defining how you want your business to be perceived relative to your competitors. It's about finding a unique position in the market that sets you apart. Consider the following strategies:

• Cost Leadership: Strive to be the low-cost provider in your industry. This positioning appeals to price-conscious consumers.
• Differentiation: Focus on offering unique features or attributes that make your products or services stand out. This can justify premium pricing.
• Niche Market: Target a specific niche or segment of the market that may be underserved by larger competitors. Tailor your offerings to meet their unique needs.
• Innovation and Technology: Emphasize innovation and technology to position your business as a leader in product or service quality.
• Customer-Centric: Prioritize exceptional customer service and customer experience to build loyalty and a positive reputation.

4. Benchmarking and Gap Analysis

Benchmarking involves comparing your business's performance and practices with those of your competitors or industry leaders. Gap analysis helps identify areas where your business falls short and where improvements are needed.

• Performance Benchmarking: Compare key performance metrics, such as revenue, profitability, market share, and customer satisfaction, with those of your competitors. Identify areas where your performance lags behind or exceeds industry standards.
• Operational Benchmarking: Analyze your operational processes, supply chain, and cost structures compared to your competitors. Look for opportunities to streamline operations and reduce costs.
• Product or Service Benchmarking: Evaluate the features, quality, and pricing of your products or services relative to competitors. Identify gaps and areas for improvement.
• Marketing and Sales Benchmarking: Assess your marketing strategies, customer acquisition costs, and sales effectiveness compared to competitors. Determine whether your marketing efforts are performing at a competitive level.

Market Entry and Expansion Strategies

Market entry and expansion strategies are crucial for businesses looking to enter new markets or expand their presence within existing ones. These strategies can help you effectively target and penetrate your chosen markets.

Market Segmentation and Targeting

• Market Segmentation: Begin by segmenting your target market into distinct groups based on demographics , psychographics, behavior, or other relevant criteria. This helps you understand the diverse needs and preferences of different customer segments.
• Targeting: Once you've segmented the market, select specific target segments that align with your business goals and capabilities. Tailor your marketing and product/service offerings to appeal to these chosen segments.

Market Entry Modes

Selecting the proper market entry mode is crucial for a successful expansion strategy. Entry modes include:

• Exporting: Sell your products or services in international markets through exporting. This is a low-risk approach, but it may limit your market reach.
• Licensing and Franchising: License your brand, technology, or intellectual property to local partners or franchisees. This allows for rapid expansion while sharing the risk and control.
• Joint Ventures and Alliances: Partner with local companies through joint ventures or strategic alliances. This approach leverages local expertise and resources.
• Direct Investment: Establish a physical presence in the target market through subsidiaries, branches, or wholly-owned operations. This offers full control but comes with higher risk and investment.

Competitive Strategy Formulation

Your competitive strategy defines how you will compete effectively in the target market.

• Cost Leadership: Strive to offer products or services at lower prices than competitors while maintaining quality. This strategy appeals to price-sensitive consumers.
• Product Differentiation: Focus on offering unique and innovative products or services that stand out in the market. This strategy justifies premium pricing.
• Market Niche: Target a specific niche or segment within the market that is underserved or has particular needs. Tailor your offerings to meet the unique demands of this niche.
• Market Expansion : Expand your product or service offerings to capture a broader share of the market. This strategy involves diversifying your offerings to appeal to a broader audience.
• Global Expansion: Consider expanding internationally to tap into new markets and diversify your customer base. This strategy involves thorough market research and adaptation to local cultures and regulations.

International Expansion Considerations

If your expansion strategy involves international markets, there are several additional considerations to keep in mind.

• Market Research: Conduct in-depth market research to understand the target country's cultural, economic, and legal differences.
• Regulatory Compliance: Ensure compliance with international trade regulations, customs, and import/export laws.
• Cultural Sensitivity: Adapt your marketing and business practices to align with the cultural norms and preferences of the target market.
• Localization: Consider adapting your products, services, and marketing materials to cater to local tastes and languages.
• Risk Assessment: Evaluate the political, economic, and legal risks associated with operating in the target country. Develop risk mitigation strategies.

By carefully analyzing your competitors and crafting effective market entry and expansion strategies, you can position your business for success in both domestic and international markets.

Risk Assessment and Mitigation

Risk assessment and mitigation are crucial aspects of industry analysis and strategic planning. Identifying potential risks, assessing vulnerabilities, and implementing effective risk management strategies are essential for business continuity and success.

1. Identify Industry Risks

• Market Risks: These risks pertain to factors such as changes in market demand, economic downturns, shifts in consumer preferences, and fluctuations in market prices. For example, the hospitality industry faced significant market risks during the COVID-19 pandemic, resulting in decreased travel and tourism .
• Regulatory and Compliance Risks: Regulatory changes, compliance requirements, and government policies can pose risks to businesses. Industries like healthcare are particularly susceptible to regulatory changes that impact operations and reimbursement.
• Technological Risks: Rapid technological advancements can disrupt industries and render existing products or services obsolete. Companies that fail to adapt to technological shifts may face obsolescence.
• Operational Risks: These risks encompass internal factors that can disrupt operations, such as supply chain disruptions, equipment failures, or cybersecurity breaches.
• Financial Risks: Financial risks include factors like liquidity issues, credit risk , and market volatility. Industries with high capital requirements, such as real estate development, are particularly vulnerable to financial risks.
• Competitive Risks: Intense competition and market saturation can pose challenges to businesses. Failing to respond to competitive threats can result in loss of market share.
• Global Risks: Industries with a worldwide presence face geopolitical risks, currency fluctuations, and international trade uncertainties. For instance, the automotive industry is susceptible to trade disputes affecting the supply chain.

2. Assess Business Vulnerabilities

• SWOT Analysis: Revisit your SWOT analysis to identify internal weaknesses and threats. Assess how these weaknesses may exacerbate industry risks.
• Financial Health: Evaluate your company's financial stability, debt levels, and cash flow. Identify vulnerabilities related to financial health that could hinder your ability to withstand industry-specific challenges.
• Operational Resilience: Assess the robustness of your operational processes and supply chain. Identify areas where disruptions could occur and develop mitigation strategies.
• Market Positioning: Analyze your competitive positioning and market share. Recognize vulnerabilities in your market position that could be exploited by competitors.
• Compliance and Regulatory Adherence: Ensure that your business complies with relevant regulations and standards. Identify vulnerabilities related to non-compliance or regulatory changes.

3. Risk Management Strategies

• Risk Avoidance: In some cases, the best strategy is to avoid high-risk ventures or markets altogether. This may involve refraining from entering certain markets or discontinuing products or services with excessive risk.
• Risk Reduction: Implement measures to reduce identified risks. For example, diversifying your product offerings or customer base can reduce dependence on a single revenue source.
• Risk Transfer: Transfer some risks through methods such as insurance or outsourcing. For instance, businesses can mitigate cybersecurity risks by purchasing cyber insurance.
• Risk Acceptance: In cases where risks cannot be entirely mitigated, it may be necessary to accept a certain level of risk and have contingency plans in place to address potential issues.
• Continuous Monitoring: Establish a system for continuous risk monitoring. Regularly assess the changing landscape and adjust risk management strategies accordingly.

4. Contingency Planning

Contingency planning involves developing strategies and action plans to respond effectively to unforeseen events or crises. It ensures that your business can maintain operations and minimize disruptions in the face of adverse circumstances. Key elements of contingency planning include:

• Risk Scenarios: Identify potential risk scenarios specific to your industry and business. These scenarios should encompass a range of possibilities, from minor disruptions to major crises.
• Response Teams: Establish response teams with clearly defined roles and responsibilities. Ensure that team members are trained and ready to act in the event of a crisis.
• Communication Plans: Develop communication plans that outline how you will communicate with employees, customers, suppliers, and other stakeholders during a crisis. Transparency and timely communication are critical.
• Resource Allocation: Determine how resources, including personnel, finances, and equipment, will be allocated in response to various scenarios.
• Testing and Simulation: Regularly conduct tests and simulations of your contingency plans to identify weaknesses and areas for improvement. Ensure your response teams are well-practiced and ready to execute the plans effectively.
• Documentation and Record Keeping: Maintain comprehensive documentation of contingency plans, response procedures, and communication protocols. This documentation should be easily accessible to relevant personnel.
• Review and Update: Continuously review and update your contingency plans to reflect changing industry dynamics and evolving risks. Regularly seek feedback from response teams to make improvements.

By identifying industry risks, assessing vulnerabilities, implementing risk management strategies, and developing robust contingency plans, your business can navigate the complexities of the industry landscape with greater resilience and preparedness.

Industry Analysis Template

When embarking on the journey of Industry Analysis, having a well-structured template is akin to having a reliable map for your exploration. It provides a systematic framework to ensure you cover all essential aspects of the analysis. Here's a breakdown of an industry analysis template with insights into each section.

Industry Overview

• Objective: Provide a broad perspective of the industry.
• Market Definition: Define the scope and boundaries of the industry, including its products, services, and target audience.
• Market Size and Growth: Present current market size, historical growth trends, and future projections.
• Key Players: Identify major competitors and their market share.
• Market Trends: Highlight significant trends impacting the industry.

Competitive Analysis

• Objective: Understand the competitive landscape within the industry.
• Competitor Identification: List direct and indirect competitors.
• Competitor Profiles: Provide detailed profiles of major competitors, including their strengths, weaknesses, strategies, and market positioning.
• SWOT Analysis: Conduct a SWOT analysis for each major competitor.
• Market Share Analysis: Analyze market share distribution among competitors.

Market Analysis

• Objective: Explore the characteristics and dynamics of the market.
• Customer Segmentation: Define customer segments and their demographics, behavior, and preferences.
• Demand Analysis: Examine factors driving demand and customer buying behavior.
• Supply Chain Analysis: Map out the supply chain, identifying key suppliers and distribution channels.
• Regulatory Environment: Discuss relevant regulations, policies, and compliance requirements.

Technological Analysis

• Objective: Evaluate the technological landscape impacting the industry.
• Technological Trends: Identify emerging technologies and innovations relevant to the industry.
• Digital Transformation: Assess the level of digitalization within the industry and its impact on operations and customer engagement.
• Innovation Opportunities: Explore opportunities for leveraging technology to gain a competitive edge.

Financial Analysis

• Objective: Analyze the financial health of the industry and key players.
• Revenue and Profitability: Review industry-wide revenue trends and profitability ratios.
• Financial Stability: Assess financial stability by examining debt levels and cash flow.
• Investment Patterns: Analyze capital expenditure and investment trends within the industry.

Consumer Insights

• Objective: Understand consumer behavior and preferences.
• Consumer Surveys: Conduct surveys or gather data on consumer preferences, buying habits , and satisfaction levels.
• Market Perception: Gauge consumer perception of brands and products in the industry.
• Consumer Feedback: Collect and analyze customer feedback and reviews.

SWOT Analysis for Your Business

• Objective: Assess your own business within the industry context.
• Strengths: Identify internal strengths that give your business a competitive advantage.
• Weaknesses: Recognize internal weaknesses that may hinder your performance.
• Opportunities: Explore external opportunities that your business can capitalize on.
• Threats: Recognize external threats that may impact your business.

Conclusion and Recommendations

• Objective: Summarize key findings and provide actionable recommendations.
• Summary: Recap the most critical insights from the analysis.
• Recommendations: Offer strategic recommendations for your business based on the analysis.
• Future Outlook: Discuss potential future developments in the industry.

While this template provides a structured approach, adapt it to the specific needs and objectives of your Industry Analysis. It serves as your guide, helping you navigate through the complex landscape of your chosen industry, uncovering opportunities, and mitigating risks along the way.

Remember that the depth and complexity of your industry analysis may vary depending on your specific goals and the industry you are assessing. You can adapt this template to focus on the most relevant aspects and conduct thorough research to gather accurate data and insights. Additionally, consider using industry-specific data sources, reports, and expert opinions to enhance the quality of your analysis.

Industry Analysis Examples

To grasp the practical application of industry analysis, let's delve into a few diverse examples across different sectors. These real-world scenarios demonstrate how industry analysis can guide strategic decision-making.

Tech Industry - Smartphone Segment

Scenario: Imagine you are a product manager at a tech company planning to enter the smartphone market. Industry analysis reveals that the market is highly competitive, dominated by established players like Apple and Samsung.

Use of Industry Analysis:

• Competitive Landscape: Analyze the strengths and weaknesses of competitors, identifying areas where they excel (e.g., Apple's brand loyalty ) and where they might have vulnerabilities (e.g., consumer demand for more affordable options).
• Market Trends: Identify trends like the growing demand for sustainable technology and 5G connectivity, guiding product development and marketing strategies.
• Regulatory Factors: Consider regulatory factors related to intellectual property rights, patents, and international trade agreements that can impact market entry and operations.
• Outcome: Armed with insights from industry analysis, you decide to focus on innovation, emphasizing features like eco-friendliness and affordability. This niche approach helps your company gain a foothold in the competitive market.

Healthcare Industry - Telehealth Services

Scenario: You are a healthcare entrepreneur exploring opportunities in the telehealth sector, especially in the wake of the COVID-19 pandemic. Industry analysis is critical due to rapid market changes.

• Market Size and Growth: Evaluate the growing demand for telehealth services, driven by the need for remote healthcare during the pandemic and convenience factors.
• Regulatory Environment: Understand the evolving regulatory landscape, including changes in telemedicine reimbursement policies and licensing requirements.
• Technological Trends: Explore emerging technologies such as AI-powered diagnosis and remote monitoring that can enhance service offerings.
• Outcome: Industry analysis underscores the potential for telehealth growth. You adapt your business model to align with regulatory changes, invest in cutting-edge technology, and focus on patient-centric care, positioning your telehealth service for success.

Food Industry - Plant-Based Foods

Scenario: As a food industry entrepreneur , you are considering entering the plant-based foods market, driven by increasing consumer interest in health and sustainability.

• Market Trends: Analyze the trend toward plant-based diets and sustainability, reflecting changing consumer preferences.
• Competitive Landscape: Assess the competitive landscape, understanding that established companies and startups are vying for market share.
• Consumer Behavior: Study consumer behavior, recognizing that health-conscious consumers seek plant-based alternatives.
• Outcome: Informed by industry analysis, you launch a line of plant-based products emphasizing both health benefits and sustainability. Effective marketing and product quality gain traction among health-conscious consumers, making your brand a success in the plant-based food industry.

These examples illustrate how industry analysis can guide strategic decisions, whether entering competitive tech markets, navigating dynamic healthcare regulations, or capitalizing on shifting consumer preferences in the food industry. By applying industry analysis effectively, businesses can adapt, innovate, and thrive in their respective sectors.

Industry Analysis is the compass that helps businesses chart their course in the vast sea of markets. By understanding the industry's dynamics, risks, and opportunities, you gain a strategic advantage that can steer your business towards success. From identifying competitors to mitigating risks and formulating competitive strategies, this guide has equipped you with the tools and knowledge needed to navigate the complexities of the business world.

Remember, Industry Analysis is not a one-time task; it's an ongoing journey. Keep monitoring market trends, adapting to changes, and staying ahead of the curve. With a solid foundation in industry analysis, you're well-prepared to tackle challenges, seize opportunities, and make well-informed decisions that drive your business toward prosperity. So, set sail with confidence and let industry analysis be your guiding star on the path to success.

How to Conduct Industry Analysis in Minutes?

Introducing Appinio , the real-time market research platform that transforms how you conduct Industry Analysis. Imagine getting real-time consumer insights in minutes, putting the power of data-driven decision-making at your fingertips. With Appinio, you can:

• Gain insights swiftly: Say goodbye to lengthy research processes. Appinio delivers answers fast, ensuring you stay ahead in the competitive landscape.
• No research degree required: Our intuitive platform is designed for everyone. You don't need a PhD in research to harness its capabilities.
• Global reach, local insights: Define your target group precisely from over 1200 characteristics and access consumer data in over 90 countries.

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What Is an Industry Analysis and Trends Business Plan?

An industry analysis and trends business plan is a component of a business plan that provides a comprehensive insight into industry conditions and trends. 3 min read updated on February 01, 2023

An industry analysis and trends business plan is a component of a business plan that provides a comprehensive insight into industry conditions and trends that can impact a company's success and growth. A thorough analysis of your industry and its trends can give you and other people a clearer idea of the feasibility and relevance of your business idea or goals.

Elements of a Business Plan

There are many different types of business plans. When you are creating your business plan, the information you choose to include will depend on your audience and personal preferences, as well as the questions you wish to answer and problems you seek to solve. While business plans may vary greatly, most of them contain the following elements:

• Executive summary
• Business description
• Analysis of business environment analysis
• Industry analysis
• Market analysis
• Competitive analysis
• Marketing plan
• Management plan
• Operations plan
• Financial projections
• What Is an Industry Analysis?

An industry analysis enables you to gain a better understanding of the industry and market in which you will be conducting business. By conducting an industry analysis before you start writing your business plan , you will be able to:

• Identify industry trends, such as potentially problematic aspects of the industry
• Identify trends and opportunities in products and services
• Calculate capital requirements
• Determine business risks and find ways to reduce them

An industry analysis must be specific to the industry in which you are conducting or are planning to conduct business. With the information you obtain from the analysis, you can devise a long-term strategy to mitigate risks and take full advantage of growth opportunities.

It is important not to confuse an industry analysis with a competitor or market analysis. An industry analysis seeks to describe the products or services offered in a specific industry and the boundaries of the marketplace in relation to economic, political, and regulatory issues. In other words, it defines the scope of the marketplace. A market analysis , on the other hand, helps you determine whether or not a market within your industry will be profitable for your products or services.

Conducting an Industry Analysis

The most widely used method for evaluating any industry was devised by Michael E. Porter from Harvard University. This method can help you create an effective strategy for competing in your industry. According to Porter, all industries and markets are influenced by five forces, which include:

• Ease of entry — Companies that are already operating in an industry will enjoy a competitive advantage over newcomers. However, their profits will be reduced unless they find a way to slow down or block the new entries. As for new businesses, they will face a variety of barriers, including government regulations, patents and copyrights, and customer loyalty.
• Suppliers' power — Suppliers of materials, products, or services can have a significant impact on a business' ability to compete. In the event that there are few suppliers offering the products or materials or few alternative products, the suppliers have the power to dictate quantities, prices, and delivery times for companies that have no choice but to buy from them.
• Buyers' power — In an industry where buyers can choose from many competing products, consumers will have strong bargaining power. This can affect the ability of a company to price its products or services without being afraid of losing customers.
• Availability of alternative products — In the situation where two businesses with similar products are competing within an industry, both of them will benefit as their marketing efforts will generally increase demand for their products. However, their market share will be reduced if there is another company selling a different kind of products that can serve as a substitute for theirs.
• Competitive rivalry — Competitive rivalry takes into account the number of competitors present in a particular industry, as well as their relative strength. In an industry where many companies are selling similar products, there is little opportunity for one company to control consumers' or suppliers' tendency to go elsewhere.

There are many free industry analysis tools and resources available to business owners who are preparing to create a business plan, such as:

• Securities and Exchange Commission
• U.S. Census Bureau
• Hoover's Online
• Thomas Register
• Library of Congress Legislative Information
• Websites of trade associations and companies

If you need help creating an industry analysis and trends business plan, you can post your legal need on UpCounsel's marketplace. UpCounsel accepts only the top 5 percent of lawyers to its site. Lawyers on UpCounsel come from law schools such as Harvard Law and Yale Law and average 14 years of legal experience, including work with or on behalf of companies like Google, Menlo Ventures, and Airbnb.

Hire the top business lawyers and save up to 60% on legal fees

Content Approved by UpCounsel

• Business Plan Outline: Everything You Need To Know
• How to Make a Business Plan Format
• Parts of Business Plan and Definition
• Business Description Outline
• Market Analysis: Everything You Need To Know
• Service Business Plan
• IT Company Business Plan
• Clothing Boutique Business Plan Outline
• Business Plan for Existing Company

Analyze your market like a pro with this step-by-step guide + insider tips

Don’t fall into the trap of assuming that you already know enough about your market.

No matter how fantastic your product or service is, your business cannot succeed without sufficient market demand .

You need a clear understanding of who will buy your product or service and why .

You want to know if there is a clear market gap and a market large enough to support the survival and growth of your business.

Industry research and market analysis will help make sure that you are on the right track .

It takes time , but it is time well spent . Thank me later.

WHAT is Market Analysis?

The Market Analysis section of a business plan is also sometimes called:

• Market Demand, Market Trends, Target Market, The Market
• Industry Analysis & Trends, Industry & Market Analysis, Industry and Market Research

WHY Should You Do Market Analysis?

First and foremost, you need to demonstrate beyond any reasonable doubt that there is real need and sufficient demand for your product or service in the market, now and going forward.

• What makes you think that people will buy your products or services?
• Can you prove it?

Your due diligence on the market opportunity and validating the problem and solution described in the Product and Service section of your business plan are crucial for the success of your venture.

Also, no company operates in a vacuum. Every business is part of a larger overall industry, the forces that affect your industry as a whole will inevitably affect your business as well.

Evaluating your industry and market increases your own knowledge of the factors that contribute to your company’s success and shows the readers of your business plan that you understand the external business conditions.

External Support

In fact, if you are seeking outside financing, potential backers will most definitely be interested in industry and market conditions and trends.

You will make a positive impression and have a better chance of getting their support if you show market analysis that strengthens your business case, combining relevant and reliable data with sound judgement.

Let’s break down how to do exactly that, step by step:

HOW To Do Market Analysis: Step-by-Step

So, let’s break up how market analysis is done into three steps:

• Industry:  the total market
• Target Market: specific segments of the industry that you will target
• Target Customer: characteristics of the customers that you will focus on

Step 1: Industry Analysis

How do you define an industry.

For example, the fashion industry includes fabric suppliers, designers, companies making finished clothing, distributors, sales representatives, trade publications, retail outlets online and on the high street.

How Do You Analyze an Industry?

Briefly describe your industry, including the following considerations:

1.1. Economic Conditions

Outline the current and projected economic conditions that influence the industry your business operates in, such as:

• Official economic indicators like GDP or inflation
• Labour market statistics
• Foreign trade (e.g., import and export statistics)

1.2. Industry Description

Highlight the distinct characteristic of your industry, including:

• Market leaders , major customer groups and customer loyalty
• Supply chain and distribution channels
• Profitability (e.g., pricing, cost structure, margins), financials
• Key success factors
• Barriers to entry preventing new companies from competing in the industry

1.3. Industry Size and Growth

Estimate the size of your industry and analyze how industry growth affects your company’s prospects:

• Current size (e.g., revenues, units sold, employment)
• Historic and projected industry growth rate (low/medium/high)
• Life-cycle stage /maturity (emerging/expanding/ mature/declining)

1.4. Industry Trends

• Industry Trends: Describe the key industry trends and evaluate the potential impact of PESTEL (political / economic / social / technological / environmental / legal) changes on the industry, including the level of sensitivity to:
• Seasonality
• Economic cycles
• Government regulation (e.g. environment, health and safety, international trade, performance standards, licensing/certification/fair trade/deregulation, product claims) Technological change
• Global Trends: Outline global trends affecting your industry
• Identify global industry concerns and opportunities
• International markets that could help to grow your business
• Strategic Opportunity: Highlight the strategic opportunities that exist in your industry

Step 2: Target Customer Identification

Who is a target customer.

One business can have–and often does have–more than one target customer group.

The success of your business depends on your ability to meet the needs and wants of your customers. So, in a business plan, your aim is to assure readers that:

• Your customers actually exist
• You know exactly who they are and what they want
• They are ready for what you have to offer and are likely to actually buy

How Do You Identify an Ideal Target Customer?

2.1. target customer.

• Identify the customer, remembering that the decision-maker who makes the purchase can be a different person or entity than the end-user.

2.2. Demographics

• For consumers ( demographics ): Age, gender, income, occupation, education, family status, home ownership, lifestyle (e.g., work and leisure activities)
• For businesses ( firmographic ): Industry, sector, years in business, ownership, size (e.g., sales, revenues, budget, employees, branches, sq footage)

2.3. Geographic Location

• Where are your customers based, where do they buy their products/services and where do they actually use them

2.4 Purchasing Patterns

• Identify customer behaviors, i.e., what actions they take
• how frequently
• and how quickly they buy

2.5. Psychographics

• Identify customer attitudes, i.e., how they think or feel
• Urgency, price, quality, reputation, image, convenience, availability, features, brand, customer service, return policy, sustainability, eco-friendliness, supporting local business
• Necessity/luxury, high involvement bit ticket item / low involvement consumable

Step 3: Target Market Analysis

What is a target market.

Target market, or 'target audience', is a group of people that a business has identified as the most likely to purchase its offering, defined by demographic, psychographic, geographic and other characteristics. Target market may be broken down to target customers to customize marketing efforts.

How Do You Analyze a Target Market?

So, how many people are likely to become your customers?

To get an answer to this questions, narrow the industry into your target market with a manageable size, and identify its key characteristics, size and trends:

3.1. Target Market Description

Define your target market by:

• Type: B2C, B2B, government, non-profits
• Geographic reach: Specify the geographic location and reach of your target market

3.2. Market Size and Share

Estimate how large is the market for your product or service (e.g., number of customers, annual purchases in sales units and $ revenues). Explain the logic behind your calculation:

• TAM (Total Available/Addressable/Attainable Market) is the total maximum demand for a product or service that could theoretically be generated by selling to everyone in the world who could possibly buy from you, regardless of competition and any other considerations and restrictions.
• SAM (Serviceable Available Market) is the portion of the TAM that you could potentially address in a specific market. For example, if your product/service is only available in one country or language.
• SOM (Service Obtainable Market / Share of Market) is the share of the SAM that you can realistically carve out for your product or service. This the target market that you will be going after and can reasonably expect to convert into a customer base.

3.3. Market Trends

Illustrate the most important themes, changes and developments happening in your market. Explain the reasons behind these trends and how they will favor your business.

3.4. Demand Growth Opportunity

Estimate future demand for your offering by translating past, current and future market demand trends and drivers into forecasts:

• Historic growth: Check how your target market has grown in the past.
• Drivers past: Identify what has been driving that growth in the past.
• Drivers future: Assess whether there will be any change in influence of these and other drivers in the future.

How Big Should My Target Market Be?

Well, if the market opportunity is small, it will limit how big and successful your business can become. In fact, it may even be too small to support a successful business at all.

On the other hand, many businesses make the mistake of trying to appeal to too many target markets, which also limits their success by distracting their focus.

What If My Stats Look Bad?

Large and growing market suggests promising demand for your offering now and into the future. Nevertheless, your business can still thrive in a smaller or contracting market.

Instead of hiding from unfavorable stats, acknowledge that you are swimming against the tide and devise strategies to cope with whatever lies ahead.

Step 4: Industry and Market Analysis Research

The market analysis section of your business plan should illustrate your own industry and market knowledge as well as the key findings and conclusions from your research.

Back up your findings with external research sources (= secondary research) and results of internal market research and testing (= primary research).

What is Primary and Secondary Market Research?

Yes, there are two main types of market research – primary and secondary – and you should do both to adequately cover the market analysis section of your business plan:

• Primary market research is original data you gather yourself, for example in the form of active fieldwork collecting specific information in your market.
• Secondary market research involves collating information from existing data, which has been researched and shared by reliable outside sources . This is essentially passive desk research of information already published .

Unless you are working for a corporation, this exercise is not about your ability to do professional-level market research.

Instead, you just need to demonstrate fundamental understanding of your business environment and where you fit in within the market and broader industry.

Why Do You Need To Do Primary & Secondary Market Research?

There are countless ways you could go collecting industry and market research data, depending on the type of your business, what your business plan is for, and what your needs, resources and circumstances are.

For tried and tested tips on how to properly conduct your market research, read the next section of this guide that is dedicated to primary and secondary market research methods.

In any case, tell the reader how you carried out your market research. Prove what the facts are and where you got your data. Be as specific as possible. Provide statistics, numbers, and sources.

When doing secondary research, always make sure that all stats, facts and figures are from reputable sources and properly referenced in both the main text and the Appendix of your business plan. This gives more credibility to your business case as the reader has more confidence in the information provided.

Go to the Primary and Secondary Market Research post for my best tips on industry, market and competitor research.

7 TOP TIPS For Writing Market Analysis

1. realistic projections.

Above all, make sure that you are realistic in your projections about how your product or service is going to be accepted in the market, otherwise you are going to seriously undermine the credibility of your entire business case.

2. Laser Focus

Discuss only characteristic of your target market and customers that are observable, factual and meaningful, i.e. directly relate to your customers’ decision to purchase.

Always relate the data back to your business. Market statistics are meaningless until you explain where and how your company fits in.

For example, as you write about the market gap and the needs of your target customers, highlight how you are uniquely positioned to fill them.

In other words, your goal is to:

• Present your data
• Analyze the data
• Tie the data back to how your business can thrive within your target market

3. Target Audience

On a similar note, tailor the market analysis to your target audience and the specific purpose at hand.

For example, if your business plan is for internal use, you may not have to go into as much detail about the market as you would have for external financiers, since your team is likely already very familiar with the business environment your company operates in.

4. Story Time

Make sure that there is a compelling storyline and logical flow to the market information presented.

The saying “a picture is worth a thousand words” certainly applies here. Industry and market statistics are easier to understand and more impactful if presented as a chart or graph.

6. Information Overload

Keep your market analysis concise by only including pertinent information. No fluff, no repetition, no drowning the reader in a sea of redundant facts.

While you should not assume that the reader knows anything about your market, do not elaborate on unnecessary basic facts either.

Do not overload the reader in the main body of the business plan. Move everything that is not essential to telling the story into the Appendix. For example, summarize the results of market testing survey in the main body of the business plan document, but move the list of the actual survey questions into the appendix.

7. Marketing Plan

Note that market analysis and marketing plan are two different things, with two distinct chapters in a business plan.

As the name suggests, market analysis examines where you fit in within your desired industry and market. As you work thorugh this section, jot down your ideas for the marketing and strategy section of your business plan.

Final Thoughts

Remember that the very act of doing the research and analysis is a great opportunity to learn things that affect your business that you did not know before, so take your time doing the work.

Related Questions

What is the purpose of industry & market research and analysis.

The purpose of industry and market research and analysis is to qualitatively and quantitatively assess the environment of a business and to confirm that the market opportunity is sufficient for sustainable success of that business.

Why are Industry & Market Research and Analysis IMPORTANT?

Industry and market research and analysis are important because they allow you to gain knowledge of the industry, the target market you are planning to sell to, and your competition, so you can make informed strategic decisions on how to make your business succeed.

How Can Industry & Market Research and Analysis BENEFIT a Business?

Industry and market research and analysis benefit a business by uncovering opportunities and threats within its environment, including attainable market size, ideal target customers, competition and any potential difficulties on the company’s journey to success.

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What is the Market Analysis in a Business Plan?

The market analysis section of your business plan is where you discuss the size of the market in which you’re competing and market trends that might affect your future potential such as economic, political, social and/or technological shifts.

This helps you and readers understand if your market is big enough to support your business’ growth, and whether future conditions will help or hurt your business. For example, stating that your market size is $56 billion, has been growing by 10% for the last 10 years, and that trends are expected to further increase the market size bodes well for your company’s success.

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What Should a Market Analysis Include?

You’ll want to address these issues in your market analysis:

• Size of Industry – How big is the overall industry?
• Projected Growth Rate of Industry – Is the industry growing or shrinking? How fast?
• Target Market – Who are you targeting with this product or service?
• Competition – How many businesses are currently in the same industry?

Learn how to write the full market analysis below.

How to Write a Market Analysis

Here’s how to write the market analysis section of a business plan.

• Describe each industry that you are competing in or will be targeting.
• Identify direct competition, but don’t forget about indirect competition – this may include companies selling different products to the same potential customer segments.
• Highlight strengths and weaknesses for both direct and indirect competitors, along with how your company stacks up against them based on what makes your company uniquely positioned to succeed.
• Include specific data, statistics, graphs, or charts if possible to make the market analysis more convincing to investors or lenders.

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Industry overview.

In your industry overview, you will define the market in which you are competing (e.g., restaurant, medical devices, etc.).

You will then detail the sub-segment or niche of that market if applicable (e.g., within restaurants there are fast food restaurants, fine dining, etc.).

Next, you will describe the key characteristics of your industry. For example, discuss how big the market is in terms of units and revenues. Let the reader know if the market is growing or declining (and at what rate), and what key industry trends are facing your market.

Use third-party market research as much as possible to validate the discussion of your industry.

Here is a list of additional items you may analyze for a complete industry overview:

• An overview of the current state of the industry . How big is it, how much does it produce or sell? What are its key differentiators from competitors? What is its target customer base like – demographic information and psychographics? How has the industry performed over time (global, domestic)?
• Analyze the macro-economic factors impacting your industry . This includes items such as economic growth opportunities, inflation, exchange rates, interest rates, labor market trends, and technological improvements. You want to make sure that all of these are trending in a positive direction for you while also being realistic about them. For example, if the economy is in shambles you might want to wait before entering the particular market.
• Analyze the political factors impacting your industry . This is an often-overlooked section of any business plan, but it can be important depending on what type of company you are starting. If you’re in a highly regulated industry (such as medical devices), this is something that you’ll want to include.
• Analyze the social factors impacting your industry . This includes analyzing society’s interest in your product or service, historical trends in buying patterns in your industry, and any effects on the industry due to changes in culture. For example, if there is a growing counter-culture trend against big oil companies you might want to position yourself differently than a company in this industry.
• Analyze the technological factors impacting your industry . This includes analyzing new technologies being developed in software, hardware, or applications that can be used to improve your product or service. It also includes emerging consumer trends and will be highly dependent on your business type. In a technology-related venture, you would analyze how these changes are impacting consumers. For an educational-related venture, you would analyze how these changes are impacting students, teachers, and/or administrators.

For each of these items, you want to provide some detail about them including their current state as well as what external factors have played a role in the recent past. You can also include many other important factors if they apply to your business including demographic trends, legal issues, environmental concerns, and sustainability issues.

When you are done analyzing all of these factors, wrap it up by summing them up in a statement that includes your view on the future of the industry. This should be positive to attract investors, potential customers, and partners.

If you’re having trouble thinking about all of these factors then it might be helpful to first develop a SWOT analysis for your business.

Once you have an understanding of the market, you’ll need to think about how you will position yourself within that potential market.

Picking Your Niche

You want to think about how large your market is for this venture. You also want to consider whether you’d like to pick a niche within the overall industry or launch yourself into the mainstream.

If you have an innovative product it can be easier to enter the mainstream market – but at the same time, you might face some additional competition if there are similar products available.

You can choose to specialize in a niche market where you’ll face less competition – but might be able to sell your services at a higher price point (this could make it easier for you to get potential customers).

Of course, if your product or service is unique then there should be no competition. But, what happens if it isn’t unique? Will you be able to differentiate yourself enough to create a competitive advantage or edge?

If you are planning on entering the mainstream market, think about whether there are different sub-niches within your specific market. For example, within the technology industry, you can choose to specialize in laptops or smartphones or tablets, or other categories. While it will be more difficult to be unique in a mainstream market, you will still be able to focus on one type or category of products.

How Will You Stand Out?

Many companies are able to stand out – whether by offering a product that is unique or by marketing their products in a way that consumers notice. For example, Steve Jobs was able to take a business idea like the iPhone and make it into something that people talked about (while competitors struggled to play catch up).

You want your venture to stand out – whether with an innovative product or service or through marketing strategies. This might include a unique brand, name, or logo. It might also include packaging that stands out from competitors.

Write down how you will achieve this goal of standing out in the marketplace. If it’s a product, then what features do you have that other products don’t? If it’s a service, then what is it about this service that will make people want to use your company rather than your competition?

You also need to think about marketing. How are you going to promote yourself or sell your product or service? You’ll need a marketing plan for this – which might include writing copy, creating an advertisement, setting up a website, and several other activities. This should include a description of each of these strategies.

If you’re struggling with the details of any of these sections, it might be helpful to research what other companies in your market are doing and how they’ve been successful. You can use this business information to inform your own strategies and plans.

Relevant Market Size & Competition

In the second stage of your analysis, you must determine the size and competition in your specific market.

Target Market Section

Your company’s relevant market size is the amount of money it could make each year if it owned a complete market share.

It’s simple.

To begin, estimate how many consumers you expect to be interested in purchasing your products or services each year.

To generate a more precise estimate, enter the monetary amount these potential customers may be ready to spend on your goods or services each year.

The size of your market is the product of these two figures. Calculate this market value here so that your readers can see how big your market opportunity is (particularly if you are seeking debt or equity funding).

You’ll also want to include an analysis of your market conditions. Is this a growing or declining market? How fast is it growing (or declining)? What are the general trends in the market? How has your market shifted over time?

Include all of this information in your own business plan to give your readers a clear understanding of the market landscape you’re competing in.

The Competition

Next, you’ll need to create a comprehensive list of the competitors in your market. This competitive analysis includes:

• Direct Competitors – Companies that offer a similar product or service
• Indirect Competitors – Companies that sell products or services that are complementary to yours but not directly related

To show how large each competitor is, you can use metrics such as revenue, employees, number of locations, etc. If you have limited information about the company on hand then you may want to do some additional research or contact them directly for more information. You should also include their website so readers can learn more if they desire (along with social media profiles).

Once you complete this list, take a step back and try to determine how much market share each competitor has. You can use different methods to do this such as market research, surveys, or conduct focus groups or interviews with target customers.

You should also take into account the barriers to entry that exist in your market. What would it take for a new company to enter the market and start competing with you? This could be anything from capital requirements to licensing and permits.

When you have all of this information, you’ll want to create a table like the one below:

Once you have this data, you can start developing strategies to compete with the other companies which will be used again later to help you develop your marketing strategy and plan. 

Writing a Market Analysis Tips

• Include an explanation of how you determined the size of the market and how much share competitors have.
• Include tables like the one above that show competitor size, barriers to entry, etc.
• Decide where you’re going to place this section in your business plan – before or after your SWOT analysis. You can use other sections as well such as your company summary or product/service description. Make sure you consider which information should come first for the reader to make the most sense.
• Brainstorm how you’re going to stand out in this competitive market.

Formatting the Market Analysis Section of Your Business Plan

Now that you understand the different components of the market analysis, let’s take a look at how you should structure this section in your business plan.

Your market analysis should be divided into two sections: the industry overview and market size & competition.

Each section should include detailed information about the topic and supporting evidence to back up your claims.

You’ll also want to make sure that all of your data is up-to-date. Be sure to include the date of the analysis in your business plan so readers know when it was conducted and if there have been any major changes since then.

In addition, you should also provide a short summary of what this section covers at the beginning of each paragraph or page. You can do this by using a title such as “Industry Overview” or another descriptive phrase that is easy to follow.

As with all sections in a business plan, make sure your market analysis is concise and includes only the most relevant information to keep your audience engaged until they reach your conclusion.

A strong market analysis can give your company a competitive edge over other businesses in its industry, which is why it’s essential to include this section in your business plan. By providing detailed information about the market you’re competing in, you can show your readers that you understand the industry and know how to capitalize on current and future trends.

Business Plan Market Analysis Examples

The following are examples of how to write the market analysis section of a business plan:

Business Plan Market Analysis Example #1 – Hosmer Sunglasses, a sunglasses manufacturer based in California

According to the Sunglass Association of America, the retail sales volume of Plano (non-prescription) sunglasses, clip-on sunglasses, and children’s sunglasses (hereinafter collectively referred to as “Sunwear”) totaled $2.9 billion last year. Premium-priced sunglasses are driving the Plano Sunwear market. Plano sunglasses priced at $100 or more accounted for more than 49% of all Sunwear sales among independent retail locations last year. 

The Sunglass Association of America has projected that the dollar volume for retail sales of Plano Sunwear will grow 1.7% next year. Plano sunglass vendors are also bullish about sales in this year and beyond as a result of the growth of technology, particularly the growth of laser surgery and e-commerce.

Business Plan Market Analysis Example #2 – Nailed It!, a family-owned restaurant in Omaha, NE

According to the Nebraska Restaurant Association, last year total restaurant sales in Nebraska grew by 4.3%, reaching a record high of $2.8 billion. Sales at full-service restaurants were particularly strong, growing 7% over 2012 figures. This steady increase is being driven by population growth throughout the state. The Average Annual Growth Rate (AGR) since 2009 is 2.89%.

This fast growth has also encouraged the opening of new restaurants, with 3,035 operating statewide as of this year. The restaurant industry employs more than 41,000 workers in Nebraska and contributes nearly $3 billion to the state economy every year.

Nebraska’s population continues to increase – reaching 1.9 million in 2012, a 1.5% growth rate. In addition to population, the state has experienced record low unemployment every year since 2009 – with an average of 4.7% in 2013 and 2014.

Business Plan Market Analysis Example #3 – American Insurance Company (AIC), a chain of insurance agencies in Maine

American Insurance Company (AIC) offers high-quality insurance at low prices through its chain of retail outlets in the state of Maine. Since its inception, AIC has created an extensive network of agents and brokers across the country with expanding online, call center and retail business operations.

AIC is entering a market that will more than double in size over the next 50 years according to some industry forecasts. The insurance industry is enjoying low inflation rates, steady income growth, and improving standards of living for most Americans during what has been a difficult period for much of American business. This makes this a good time to enter the insurance industry as it enjoys higher margins because customers are purchasing more coverage due to increased costs from medical care and higher liability claims.

American Insurance Company provides affordable homeowners, auto, and business insurance through high-quality fulfillment centers across America that have earned a reputation for top-notch customer service.

AIC will face significant competition from both direct and indirect competitors. The indirect competition will come from a variety of businesses, including banks, other insurance companies, and online retailers. The direct competition will come from other well-funded start-ups as well as incumbents in the industry. AIC’s competitive advantages include its low prices, high quality, and excellent customer service.

AIC plans to grow at a rate that is above average for the industry as a whole. The company has identified a market that is expected to grow by more than 100% in the next decade. This growth is due to several factors: the increase in the number of two-income households, the aging population, and the impending retirement of many baby boomers will lead to an increase in the number of people who are purchasing insurance.

AIC projects revenues of $20M in year one, which is equivalent to 100% growth over the previous year. AIC forecasts revenue growth of 40%-60% each year on average for 10 years. After that, revenue growth is expected to slow down significantly due to market saturation.

The following table illustrates these projections:

Competitive Landscape

Direct Competition: P&C Insurance Market Leaders

Indirect Competition: Banks, Other Insurance Companies, Retailers

Market Analysis Conclusion

When writing the market analysis section, it is important to provide specific data and forecasts about the industry that your company operates in. This information can help make your business plan more convincing to potential investors.

If it’s helpful, you should also discuss how your company stacks up against its competitors based on what makes it unique. In addition, you can identify any strengths or weaknesses that your company has compared to its competitors.

Based on this data, provide projections for how much revenue your company expects to generate over the next few years. Providing this information early on in the business plan will help convince investors that you know what you are talking about and your company is well-positioned to succeed.  

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Other Resources for Writing Your Business Plan

How to Write a Great Business Plan Executive Summary How to Expertly Write the Company Description in Your Business Plan The Customer Analysis Section of Your Business Plan Completing the Competitive Analysis Section of Your Business Plan The Management Team Section of Your Business Plan Financial Assumptions and Your Business Plan How to Create Financial Projections for Your Business Plan Everything You Need to Know about the Business Plan Appendix Best Business Plan Software Business Plan Conclusion: Summary & Recap  

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How to Conduct an Industry Analysis

8 min. read

Updated March 18, 2024

I bet you agree: You need to know the industry you want to start a business in, and the kind of business you want to start, before you can start it.

Industry analysis is part of good management. That’s not just for the business planning, but rather for business survival, beginning to end. Most of the people who successfully start their own business have already had relevant business experience before they start, most often as employees.

But in this article, I focus on how to consolidate and formalize that industry knowledge into a formal business plan .

Although all business owners need to know their industry, the documented details and explanations are mainly for when you’re writing a business plan you need to show to outsiders, like bank lenders or investors . You’ll need to do some industry analysis so you’re able to explain the general state of your industry, its growth potential, and how your business model fits into the landscape.

And if your business plan is more of an internal strategic roadmap, you should still be very sure—whether you have to prove it to others or not—that you know your market, even if you don’t do a formal industry analysis. Whether you’re a service business, manufacturer, retailer, or something else, you want to know your industry inside and out.

• What to cover in your industry analysis

Whether you write it all out in a formal business plan or not, when you’re doing your industry analysis, you’re looking at the following:

• Industry participants
• Distribution patterns
• Competition and buying patterns

Everything in your industry that happens outside of your business will affect your company. The more you know about your industry, the more advantage and protection you will have.

A complete business plan discusses:

• General industry economics
• Participants
• Factors in the competition
• And whatever else describes the nature of your business to outsiders

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A note on finding industry information

The internet has had an enormous impact on the state of business information. Finding information isn’t really the problem anymore, after the information explosion and the huge growth in the internet beginning in the 1990s and continuing in the 21st century.

Even 10 or 15 years ago, dealing with information was more a problem of sorting through it all than of finding raw data. That generality is truer every day. There are websites for business analysis, financial statistics, demographics, trade associations, and just about everything you’ll need for a complete business plan.

You should know who else sells in your market. You can’t easily describe a type of business without describing the nature of the participants. There is a huge difference, for example, between an industry like broadband television services, in which there are only a few huge companies in any one country, and one like dry cleaning, in which there are tens of thousands of smaller participants.

This can make a big difference to a business and a business plan. The restaurant industry, for example, is what we call “pulverized,” meaning that it, like the dry cleaning industry, is made up of many small participants. The fast-food business, on the other hand, is composed of a few national brands participating in thousands of branded outlets, many of them franchised .

Economists talk of consolidation in an industry as a time when many small participants tend to disappear and a few large players emerge. In accounting, for example, there are a few large international firms whose names are well-known, and tens of thousands of smaller firms. The automobile business is composed of a few national brands participating in thousands of branded dealerships, and in computer manufacturing, for example, there are a few large international firms whose names are well-known, and thousands of smaller firms.

Products and services can follow many paths between suppliers and users.

Explain how distribution works in your industry:

• Is this an industry in which retailers are supported by regional distributors, as is the case for computer products, magazines, or auto parts?
• Does your industry depend on direct sales to large industrial customers?
• Do manufacturers support their own direct sales forces, or do they work with product representatives?

Some products are almost always sold through retail stores to consumers, and sometimes these are distributed by distribution companies that buy from manufacturers. In other cases, the products are sold directly from manufacturers to stores. Some products are sold directly from the manufacturer to the final consumer through mail campaigns, national advertising, or other promotional means.

In many product categories, there are several alternatives, and distribution choices are strategic.

Amazon made direct delivery a huge competitive advantage, especially in its earlier years. Doordash and competitors chose to be intermediaries between restaurants and customers, and several businesses offer prepackaged meal ingredients delivered with instructions for finishing the preparations in the consumers’ kitchens. Now major grocery chains offer grocery delivery. Red Box made a strategy of DVDs in kiosks. An entire industry of food delivery options gives consumers choices like restaurant meals or fresh meals ingredients being delivered. Many products are distributed through direct business-to-business (B2B) sales and in long-term contracts such as the ones between car manufacturers and their suppliers of parts, materials, and components. In some industries, companies use representatives, agents, or commissioned salespeople.

Technology can change the patterns of distribution in an industry or product category. The internet, for example, changed options for software distribution, books, music, and other products. Cable communication first, and more recently streaming, changed the options for distributing video products and video games. Some kinds of specialty items sell best with late-night infomercials on television, but others end up working on the web instead of television.

Distribution patterns may not be as critical to most service companies, because distribution is normally about physical distribution of specific physical products such as a restaurant, graphic artist, professional services practice, or architect.

For a few services, the distribution may still be relevant. A phone service, cable provider, or an internet provider might describe distribution related to physical infrastructure. Some publishers may prefer to treat their business as a service, rather than a manufacturing company, and in that case distribution may also be relevant.

It is essential to understand the nature of competition in your market. This is still in the general area of describing the industry or type of business.

Explain the general nature of competition in this business, and how the customers seem to choose one provider over another:

• What are the keys to success?
• What buying factors make the most difference—is it price? Product features? Service? Support? Training? Software? Delivery dates?
• Are brand names important?

In the computer business, for example, competition might depend on reputation and trends in one part of the market, and on channels of distribution and advertising in another. In many business-to-business industries, the nature of competition depends on direct selling, because channels are impractical.

Price is vital in products competing with each other on retail shelves, but delivery and reliability might be much more important for materials used by manufacturers in volume, for which a shortage can affect an entire production line.

In the restaurant business, for example, competition might depend on reputation and trends in one part of the market, and on location and parking in another.

In many professional service practices, the nature of competition depends on word of mouth, because advertising is not completely accepted. Is there price competition between accountants, doctors, and lawyers? How powerful are the insurance decisions in medicine, like in or out of network? How do people choose travel agencies or florists for weddings? Why does someone hire one landscape architect over another? Why choose Starbucks, a national brand, over the local coffee house? All of this is the nature of competition.

The key to your specific industry analysis is a collection of decisions and educated guesses you’ll probably have to make for yourself. There are few pat answers. Maybe it’s easy parking, a great location, great reviews on Amazon or Yelp, or recommendations on social media. You can’t necessarily look this up. It’s the kind of educated guessing that makes some businesses more successful than others.

• Main competitors

Do a very complete analysis of your main competitors. Make a list, determining who your main competitors are. What are the strengths and weaknesses of each?

Consider your competitors’:

• Financial position
• Channels of distribution
• Brand awareness
• Business development
• Technology,  or other factors that you feel are important
• In what segments of the market do they operate? What seems to be their strategy? How much do they impact your products, and what threats and opportunities do they represent?

Finding competitive information

Competitive research starts with a good web search. Look up competitors’ websites and social media, then search for mentions, reviews, announcements, and even vacancies and job search information. An amazing array of competitive information is posted in plain sight, where anybody can find it.

From, there, for a good review of additional sources of information, I suggest Practical Market Research Resources for Entrepreneurs , also here on Bplans.

Competitive matrix

A lot of businesses organize competitive analysis into a competitive matrix. The standard competitive matrix shows how different competitors stack up according to significant factors.

Some people also use a SWOT analysis to think about competition in terms of opportunities and threats, the “OT” of SWOT. Opportunities and threats are generally taken as externals, which would include competition, so it’s valuable to run a SWOT analysis on your business to help figure this out.

Tim Berry is the founder and chairman of Palo Alto Software , a co-founder of Borland International, and a recognized expert in business planning. He has an MBA from Stanford and degrees with honors from the University of Oregon and the University of Notre Dame. Today, Tim dedicates most of his time to blogging, teaching and evangelizing for business planning.

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A Beginner’s Guide to Understanding Industry Trends

by Mike Vestil  

This article provides an in-depth look at the importance of understanding and staying ahead of industry trends for business success. Readers will learn the definition and different types of trends, including technology, consumer demand, regulatory, and more.

Further, the article explores various methods to identify and analyze trends, such as data analysis, competitor insights, and expert reports. It also discusses impactful tools for monitoring trends, the effect of trends on business strategy, and how to capitalize on industry trends. Finally, through case studies, readers will gain insights into companies that have successfully adapted to trends and those that have faced challenges due to lagging behind.

Understanding Industry Trends

Definition of industry trends.

Industry trends refer to the general direction that a specific industry or market is moving towards, influenced by various factors like technology, consumer demand, economic factors, and more. They are a collective pattern observed in the responses, behaviors, and performance of the players within a particular industry. These trends can be short-term or long-term and can dictate how businesses within the industry strategize their operations, product development, and marketing efforts.

Importance of Identifying and Analyzing Trends

Identifying and analyzing industry trends is crucial for any business to stay ahead in a constantly changing and evolving market landscape. By understanding the trends, businesses can make sound decisions on various aspects such as R&D, production, sales, marketing, and overall business strategy. A good understanding of industry trends can help businesses:

• Keep up with competitors
• Identify potential markets and customers
• Predict and prepare for changes in consumer demand
• Discover new business opportunities
• Stay compliant with regulations
• Gain insights for innovation and product development

Different Types of Industry Trends

Industry trends can be broadly classified into the following categories:

1. Technology

Technology-based trends are innovations that drive changes in the industry. These could include the integration of artificial intelligence, automation, IoT, or the adoption of new software platforms. As technology advances, so do the expectations and demands of consumers and businesses in terms of product offerings and processes.

2. Consumer Demand

Consumer demand trends are driven by the changing preferences and needs of the customers. This could range from the desire for environmentally-friendly products to the preference of online services over traditional offerings. Businesses must stay in tune with these shifts to deliver relevant products and services to their audience.

3. Regulatory and Legal

Regulatory and legal trends involve changes in laws, rules, and regulations governing a specific industry. Compliance with these changes is necessary to avoid legal repercussions and maintain a positive brand reputation.

4. Economic Factors

Economic trends are driven by changes in the overall economic climate, such as currency fluctuations, interest rates, employment, and inflation. These factors can impact consumer spending, investment opportunities, and overall business performance.

5. Globalization and Geopolitics

Trends in globalization and geopolitics can greatly affect businesses as they involve political, social, and economic forces that impact an industry in a specific region or globally.

6. Demographics and Social Lifestyle

Demographic trends refer to changes in the composition and attitudes of the population, such as aging, urbanization, and growing cultural diversity. Social lifestyle trends involve changes in behavior, values, and cultural norms that influence consumer preferences.

Methods to Identify Industry Trends

Data analysis and market research.

Analyzing data and conducting market research help businesses to identify trends by providing insights into customer behaviors, preferences, and competitor strategies. This can be done through data mining, collecting data from various sources and understanding customer segments, buying patterns, market size, and growth rates.

Competitor Insights

It is important to keep track of competitor activities and strategies as their advancements may impact your business as well. Monitoring press releases, financial reports, product launches, and other company news can provide valuable insights into the industry trends.

Customer Feedback and Surveys

Understanding customer needs, preferences, and pain points can help businesses identify trends early. Conducting surveys and gathering customer feedback through various channels can provide valuable insights into rising expectations and preferences.

Expert Insights, Reports, and Publications

Another method of identifying trends is by following industry experts, news sources, and publications relevant to your industry. Analyst reports, government resources, trade publications, and white papers are excellent sources of information that can provide reliable and detailed insights on the latest trends.

Industry Events and Conferences

Attending industry events, trade shows, and conferences can provide valuable opportunities to network with experts, get insights into new trends, and observe emerging technologies and products firsthand.

Tools for Analyzing and Monitoring Trends

Industry and market reports.

Many organizations, such as research firms or consultancies, produce detailed reports on specific industries and markets. These reports are a valuable resource for understanding market dynamics, trends, and growth opportunities, as well as competitor analysis.

Data Analytics Tools

Data analytics tools can help businesses sort and analyze large volumes of data from various sources to identify trends and patterns. Examples of these tools include data visualization software, data mining tools, and business intelligence solutions.

News Aggregators and Alerts

Staying up-to-date with industry news can help businesses recognize trends as they arise. News aggregators and alerts, such as Google Alerts or Feedly, can be customized for your specific industry to find and deliver relevant news to your inbox or app.

Competitor Tracking Tools

Competitor tracking tools, like Owler or SEMRush, can give valuable insights into your competitors’ activities, such as news, funding, and product launches, helping you stay aware of their strategies and detect trends early on.

Social Media Listening Tools

Lastly, social media listening tools, such as Mention or Hootsuite, can help businesses track what customers and industry influencers are saying, providing insights into customer opinions, pain points, and preferences, as well as high-level industry trends.

Impact of Industry Trends on Businesses

Industry trends not only reflect the evolution of markets, customer needs, and technologies, but also help shape the business landscape. Organizations that can identify and successfully adapt to these trends often lead to improved market share, profitability, and long-term stability. However, businesses that struggle to embrace industry trends may face stagnant growth, reduced relevance, and an accelerated risk of failure. In this discussion, we will explore the impact of industry trends on various aspects of businesses, including strategy, innovation, competitive advantage, and revenue growth.

Effect on Business Strategy

The emergence of new industry trends can have a profound effect on business strategy. These trends often force businesses to re-evaluate and evolve their current approach, to ensure they remain competitive and are aligned with market changes. For instance, the rapid adoption of digital technologies and e-commerce has compelled traditional brick-and-mortar retailers to invest in online presence or partnerships with online platforms.

Aligning business strategies with constantly shifting industry trends requires ongoing assessment of the competitive landscape, recognising evolving customer needs, and anticipating future market changes. Additionally, businesses must be agile in identifying ways to capitalize on these trends, which could involve restructuring internal resources or pursuing mergers and acquisitions to quickly access new capabilities. Do check out our glossary section as well.

Innovation and Adaptability

Innovation is essential for businesses to differentiate themselves from competitors, capture customer interest, and excel in dynamic markets. Industry trends often serve as a catalyst for innovation, as companies must evolve to align with new market paradigms. Adaptability and innovation can be seen in various sectors, such as the rise of streaming services in the entertainment industry, electric vehicles in the automobile sector, and artificial intelligence in most industries.

Organizations that adopt innovative processes, practices, or technologies often stand out from competitors and are better positioned to capitalize on new growth opportunities. Moreover, a culture of innovation and adaptability enables businesses to be more resilient in dealing with unforeseen challenges or changes in market conditions.

Competitive Advantage

Recognizing and leveraging emerging industry trends can provide businesses with a significant competitive advantage. Companies that are ahead of the curve in understanding and seizing opportunities presented by industry trends often establish themselves as market leaders, while late adopters may struggle to catch up or face obsolescence.

A proactive approach to identifying and capitalizing on industry trends can provide businesses opportunities to create a defensible market position, build and strengthen brand differentiation, and develop new revenue streams. Furthermore, keeping abreast of industry trends helps organizations identify potential threats to their business and allows them to take appropriate mitigating actions.

Revenue Growth and Market Share

Successful implementation of strategies based on industry trends often leads to increased revenue growth and market share. As businesses innovate and diversify their product offerings, they can attract a wider customer base and open up new markets, creating additional sources of revenue.

The rapid growth of alternative sources of sustainable energy is an excellent example of how companies that invest in new technologies based on industry trends can increase their market share and revenue. Companies that fail to acknowledge these trends risk being left behind as competitors seize opportunities and customers ultimately shift their allegiance.

Risks and Challenges

Despite the potential benefits of aligning with industry trends, there are inherent risks and challenges that businesses need to be aware of. Identifying and acting on false or short-lived trends can lead to wasted resources and potential damage to brand reputation. Additionally, adapting to new industry trends may require significant investments in resources, infrastructure, and research, without any guarantee of success.

To mitigate these risks, businesses can invest in market research , customer foresight, and employ trend-watching tools to ensure they make informed decisions. Furthermore, by pursuing a flexible and adaptable approach, businesses can pivot their strategy as new trends emerge or fail, ensuring they stay relevant and competitive in their industry.

Capitalizing on Industry Trends

Capitalizing on industry trends is about recognizing and leveraging emerging opportunities in the market. In today’s fast-moving world where technology and innovation are key drivers of change, businesses need to be agile and adaptive to stay ahead of the competition. In this section, we will discuss the process of identifying, understanding and taking advantage of industry trends to maximize profits and growth.

Identifying Opportunities

The first step in capitalizing on industry trends is to identify opportunities that exist within the market. This requires staying informed about the industry, closely monitoring the activities of competitors, understanding customer preferences, and conducting comprehensive research about the latest innovations and technological advancements.

Some useful strategies for identifying opportunities include attending industry conferences and events, subscribing to industry publications, and engaging with thought leaders through social media networks and online forums. Businesses should also consider investing in market research and competitive intelligence tools to gather accurate and up-to-date information about industry trends and opportunities.

Once a business has identified a potential opportunity, it should validate its viability by conducting feasibility studies, market research, and by seeking opinions from experienced professionals and target customers.

Implementing Changes and New Offerings

Upon identifying a viable opportunity, businesses need to strategize and plan for implementing necessary changes within their organization. This could involve developing new products or services, altering existing processes, investing in new technologies, or repositioning marketing strategies to capitalize on the emerging trend.

Implementing changes also involves the allocation of resources, management of risks, and evaluation of the potential impact on business performance. Businesses should maintain open lines of communication across departments and ensure that employees are kept informed and involved in the process of change to encourage a smooth transition.

Collaborations and Partnerships

Forming strategic partnerships and collaborations can expedite entry into new markets and help businesses capitalize on industry trends more effectively. By collaborating with other organizations, a business not only shares the risk and reward of entering a new market but also gains access to new resources and specialized skills.

Strategic partnerships can take various forms, ranging from joint ventures and licensing agreements to co-development and co-marketing arrangements. In such instances, businesses should thoroughly evaluate potential partners for compatibility and reliability, and ensure that the terms of the partnership align with their long-term strategic goals.

Mergers and Acquisitions

In some cases, capturing the value of industry trends may necessitate the acquisition of other companies or mergers with competitors. Mergers and acquisitions can provide numerous benefits, including gaining market share, acquiring new technologies, and improving economies of scale.

However, businesses should carefully evaluate the risks associated with these transactions, including cultural and managerial differences, legal and regulatory concerns, and the possibility of overpaying for assets. A thorough due diligence process can help mitigate such risks and maximize potential benefits.

Case Studies: Success and Failure in Industry Trends

To better understand the importance of capitalizing on trends, it is essential to look at real-world examples. This section highlights successful and unsuccessful adaptations to industry trends.

Successful Trend Adaption: Companies that Flourished

Several companies have managed to capitalize on industry trends and emerged as leaders within their respective markets. For instance, Netflix was initially a DVD rental service but quickly pivoted to streaming content when consumer preferences shifted from physical media to online streaming. This adaptation allowed Netflix to become the dominant player in the global video streaming market.

Similarly, Apple foresaw the trend towards smartphones, and its innovative iPhone disrupted the entire mobile phone industry. Apple’s consistent efforts to introduce new products and services, such as the iPad, Apple Watch, and Apple Music, have helped the company to maintain a leading position in various industries.

In both these cases, the success of these companies can largely be attributed to their ability to understand the shifting trends in their industries and swiftly adapt their business models to accommodate these changes.

Failed Trend Adaption: Lessons Learned

On the other hand, several businesses have suffered due to their inability or reluctance to adapt to evolving industry trends. Kodak, once a pioneer in the photography industry, failed to adapt its product offerings when digital camera technology emerged, leading to its eventual bankruptcy. Similarly, Blockbuster, a once-dominant video rental chain, failed to recognize the trend towards streaming services, ultimately leading to its decline and subsequent liquidation.

These two examples serve as cautionary tales for businesses to recognize and embrace early signs of trend shifts in their industries, and their failure offers valuable lessons in the need for timely adaptation and innovation.

To summarize, capitalizing on industry trends requires businesses to monitor their environments, identify opportunities, evaluate risks and benefits, and adapt strategies when necessary. Companies should be open to change and embrace innovation to remain competitive and position themselves for long-term success. Studying the successes and failures of other businesses can offer valuable lessons for navigating industry trends and staying ahead of the curve.

Industry Trends — FAQ

1. what prominent industry trends have emerged recently due to technological advancements.

Some notable industry trends emerging from technological advancements include artificial intelligence (AI), Internet of Things (IoT), cybersecurity, 3D printing, and sustainable energy innovations. Companies utilize these technologies to create more efficient processes, reduce environmental impacts, and maintain a competitive edge.

2. How do industry trends impact the job market and career opportunities?

Industry trends can rapidly change the job market landscape, creating demand for new skill sets and career opportunities. For instance, the growing importance of data analysis, cybersecurity, and sustainable technologies have created high demand for skilled professionals in these areas while decreasing demand for traditional roles in some industries.

3. What are some successful strategies for staying current on industry trends?

To stay current on industry trends, businesses should consider attending conferences, reading industry-specific publications, following experts on social media, and subscribing to relevant newsletters. Additionally, networking with professionals in the industry can provide valuable insights into the latest developments and trends.

4. How can businesses adapt and respond to emerging industry trends?

Businesses can adapt and respond to emerging industry trends by embracing technology, investing in employee training, and adopting a flexible management approach. By partnering with technology innovators, seeking external consultation or collaboration, and fostering a culture of continuous improvement, businesses can keep up with industry changes.

5. In which industries is the impact of technology trends most pronounced?

The impact of technology trends is particularly pronounced in industries such as manufacturing, finance, healthcare, transportation, and entertainment. These sectors are experiencing significant transformations due to AI, automation, data analysis, and other technology-related advancements.

6. How do industry trends influence customer expectations and demands?

Industry trends shape customer expectations and demands by setting new benchmarks for quality, accessibility, and user experience. For example, innovations in mobile technology and IoT have led consumers to expect faster, more personalized service. Staying current with these trends is essential to maintain customer satisfaction in a competitive market.

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Home » Business Plans

How to Write a Business Plan Industry Analysis

How do you conduct industry analysis for a business plan? Do you need help conducting market research and industry analysis for your business plan? Then I advice you read on. So you have a great business idea, you have refined and fine-tuned it, and you are ready to launch. You are going to offer a product or service with a clearly defined customer base, and you are confident that you will be successful in the long term.

Well, if the above applies perfectly to you, then you have not completed your assignment. What happens when you enter an examination hall without having studied for the exam at all? You’d spend all your time in the hall blaming yourself for being silly, right? Now, starting a business is even much more important because there’s a lot more at stake than passing or failing a grade. So, you must not leave out any aspect of research undone.

In this section of your business plan, you will demonstrate that the industry’s market size is worth going after, who your main competitors will be if you decide to take a plunge, and how you will be able to carve out a niche for yourself and give your competitors a run for their money. Planning a business goes beyond analyzing the potential of your offer. You must analyze the following three factors as well:

• The strengths and weaknesses of your business
• The competition
• Who your customers are, what they want, and how they want it

These are the major components of a business plan’s market or industrial analysis and it is also known as a SWOT (Strength, Weaknesses, Opportunities and Threats) analysis. This section of your business plan reveals the chances of your business to achieve success with its offers. And that’s why the industry analysis is a very important section of your business plan, which must be carefully conducted and documented.

So in this article, we will be looking at how to conduct industry analysis for a business plan. If you are a budding entrepreneur, or you are planning to start a new business; then below are the exact steps to follow when conducting an industry analysis for a new business:

How to Conduct Industry Analysis for a Business Plan

1.  analyze the competition.

Of the three factors listed above, the competition may prove the most difficult to analyze, especially if you are new to the industry. But there are ways to simplify the task. You can start by looking at your direct competitors. If you are planning to start a new restaurant in an area, your direct competitors are other restaurants within that locality, while your indirect competitors are those that are slightly remote but still around.

Now, you are not just counting the number of rivals you have. You are trying to see how you can push ahead of them by filling a loophole they never noticed all these while. Some people find it hard to leave their workplace for the restaurant at lunchtime, but it’s either they do it or go hungry. You can disrupt the market’s status quo by offering to deliver lunch to people right in their workplaces. Filling loopholes like this one should be your goal.

If you don’t device strategies for pushing ahead of the competition, you will just enter the industry and join the survival race that you may never win. So, you need to introduce an innovation that will threaten your rivals. Remember, it’s either you differentiate or you fizzle out fast!

2.  Assess the industry / market size

After analyzing your direct and indirect competitors, you will need to analyze your chances of standing firm even in the face of stiffer competition. Your first step in market research is to get an idea of how big the opportunity is and why it’s worth going after.

This means finding out how many customers you are catering to and much revenue you are likely to make. This is a convincing first step to lure in whoever is reading your business plan to become intrigued and dig further into your findings. Here are some factors you should consider:

• The individual strengths and weaknesses of your competitors.
• The rate at which new competitors enter the market or the rate at which old competitors are leaving the market.
• The products or services that fetch most revenue for your competitors.
• How you will overcome the threat of substitute goods.

You can get lots of helpful information about your market from government sources, trade associations, financial services firms, online data providers, and free resources on the web.

3. Analyze industry forces and trends

You will need to outline what’s happening in the industry from many perspectives that would help the reader get the full gist on whether the market is lucrative or not. A great general-purpose tool for doing just that is the PEST Analysis. Here’s what it stands for and what you should consider:

• P – Political factors ( the role government plays in your industry )
• E – Economic factors ( the state of the economy on both local and national level )
• S – Social factors ( relevant changes in matters like lifestyle trends, demographics, consumer attitudes, buying patterns and opinions )
• T – Technological factors ( the impact of changing technological trends on your industry )

4.  Develop your marketing plan

Developing your marketing plan entails answering the following questions:

• What products or services are you offering?
• How much will you charge for your offers?
• Where will you sell your product, and who are your target customers?
• What special incentives would you use to encourage customers to buy your product?

In short, this section of your industry analysis outlines how you will deliver your product to the customers and how you will win customers to your side.

5.  Craft your growth plan

While some entrepreneurs are of the opinion that this step should come only after you have established your business, crafting your market development plan helps you envision your company growing in a few years. Your growth plan should address the following questions:

• According to recent data, is the market for your product growing or dwindling?
• Do you plan to introduce new products or line extensions in the next few years?
• If you plan to introduce new offers, would they be closely related to your current offers or within another niche entirely?
• Are there strategies for giving your business the competitive advantage in the industry?
• Are there plans to handle increasing demand?

6.  Fine-tune your analysis

After the steps discussed above, cross check your analyses to ensure that your findings are factual and your figures are accurate. Another handy tool to have in your arsenal when conducting industry research is the almighty Porter’s 5 Forces Analysis . ( Don’t worry if you’ve never attended a business strategy class in your life, it’s actually quite straightforward ). Here’s the breakdown:

Threat of new entrants

How difficult ( or easy ) is it for someone to enter your specific vertical? If it’s very easy then most likely the space will be crowded with competitors fighting for margins. Conversely, if it’s very difficult, that that in itself can become a competitive advantage.

Threat of substitute products or services

How likely is it that another product or service could decrease demand or displace you and potentially the entire industry all together?

Bargaining power of customers

When it comes to pricing and terms, how much power does your customer have? Are they organized enough to exercise their purchase power, or is there so much competition that they have their pick resulting in pricing wars amongst providers?

Bargaining power of suppliers

This refers to how dependent you are on a given supplier to operate your business. If it’s difficult or near impossible for you to switch, that means they have the upper hand, whereas, if the switching costs are low, you can negotiate better terms for yourself.

Competitive rivalry of the market

Factoring in the first four forces, you can arrive at a good understanding of the playing field and whether it’s in your favor if you enter it, how long you’ll be able to last, through what means you’ll carve a space for yourself, and what you’re up against.

As a final note, you must never forget that the industry analysis is a vital part of your business plan and it will probably be the most extensive portion of it. So, take your time to conduct extensive research on your competitors and market trends over the recent years.

• Go to Chapter 9 Part B: Writing a Business Plan Competitive Market Analysis
• Go Back to Chapter 8: Writing your Company’s Profile
• Go Back to Introduction and Table of Content

More on Business Plans

How to Write an Effective Business Plan: Industry Profile

Treana wunsch.

• December 7, 2022

Last Updated on March 16, 2024 by Treana Wunsch

Having an industry profile section in a business plan is essential for success. It serves to provide the reader with background information on the industry, along with its current trends and future projections. This section will help to assess whether or not an idea is feasible, as well as how competitive it may be in the marketplace.

The industry profile should include both qualitative and quantitative data. Qualitative data can illustrate points such as the current market share of competitors, product, price, promotion and distribution trends or any other relevant factors that may affect the business’s ability to succeed. Quantitative data consists of numerical figures like sales volume and growth rate of particular products within the industry over time.

Including this kind of information will help potential investors understand why your business should exist by highlighting its unique niche within the marketplace.

What is an industry?

An industry is an economic sector that produces goods and services. It is the driving force behind a country’s economy. Industries can range from large-scale enterprises with hundreds of employees to small, family-run businesses. As such, each industry has unique characteristics that must be taken into consideration when writing an effective business plan.

When researching an industry for your business plan, it’s important to understand the factors affecting its performance, including market trends and government regulations. Additionally, you should consider the competition in the market – both current players and potential new entrants – as well as customer habits and preferences. All this information will help you gain insight into how best to position your business within this particular industry in order to succeed.

Industry classification

When creating an industry profile, it’s important to understand the classification system used by experts in the field. This includes macro industries, subsectors, industries and even trade groups, each of which provides further detail on a company’s market.

The North American Industry Classification System (NAICS) is one of the most widely used systems for classifying businesses by type of activity and geographic location. It categorizes establishments based on their primary production process or product line and assigns them a six-digit code that uniquely identifies them within their sector. The NAICS also makes it easy to compare businesses across different sectors and regions by grouping similar companies together under broader categories such as transportation or manufacturing.

How to find your industry

Finding the right industry for your company is a crucial step in the process of writing an effective business plan. Understanding what industry you are entering and who your competitors are will help determine how to structure your plan and position yourself in the market. Knowing where to start can be challenging, so here are some tips on how to find your industry and create an effective business plan.

First off, research current trends in the market and identify areas that you believe have potential for growth or represent a good fit for your company’s products or services. Look at macroeconomic data from government sources such as the Bureau of Labor Statistics, as well as industry-specific reports from organizations like Forbes or Business Insider. Analyze these reports to determine which industries may offer more potential than others, then narrow down your choices by researching key factors such as demand, competition and capital requirements within those industries.

How to find your industry NAICS code

The first step in writing an effective business plan is to identify your industry and the associated North American Industry Classification System (NAICS) code. NAICS codes are used by governments, businesses, and other organizations to classify industries according to the type of economic activity they engage in. Knowing your industry NAICS code is essential for gathering information about your industry and its competitive landscape, as well as determining which regulations apply to you.

Fortunately, it’s easy to find out what your industry NAICS code is. To begin, visit the Statistics Canada website and use their searchable database of NAICS codes. You can also contact a government agency or trade association related to your industry for more help finding your specific NAICS code.

Financial Performance Data by Industry in Canada

Financial performance data by industry in Canada is an important factor to consider when writing an effective business plan. Knowing the key financial ratios specific to your industry will help you benchmark your performance, identify potential weak spots and develop strategies for growth. Different industries have their own unique financial metrics with which they measure success. It is important to understand these ratios and how they apply to you and your target market before writing a comprehensive business plan.

By analyzing the common financial trends of businesses within certain industries in Canada, you can gain valuable insight into how successful companies in that sector operate. Using this information, you can adjust your strategy accordingly so that it meets or exceeds the expectations of investors and other stakeholders involved with your venture. The ability to effectively identify industry-specific financial indicators gives businesses a competitive edge that can result in greater profitability over time.

You can find your industry’s financial performance here . Choose the location you want data from then choose ‘total revenue’ and ‘percentage’ and ‘search for an industry’ as your other options. Then type your NAICS code that you discovered under ‘Search for an industry’ and click on ‘search’.

Your options will come up below. Choose the appropriate option and ‘create report’.

If balance sheet data is available it will also be shown.

The lower portion of the report indicates the percentage of businesses that are profitable.

You can also do an internet search of the NAICS code to see what else comes up.

Industry codes help you to discover your specific industry and define the boundaries of that industry. Understanding the health of your industry and where the future of the industry may be going offers valuable insight into how successful your business could be. You can also measure your business performance against industry performance. All of this helps you to make better decisions for your business.

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Industry Lifecycle

Industry Lifecycle is an important concept for any business to understand and plan for. It is the process of a given industry maturing over time and passing through distinct stages of growth, decline, and eventual restabilization. Knowing the lifecycle of an industry can help you plan ahead by understanding where it is currently, what its likely future will be, and how to best capitalize on its strengths while minimizing weaknesses.

To write an effective business plan, an understanding of the industry’s current position in its lifecycle is essential. This knowledge will help you create realistic goals and strategies that are tailored to your specific market conditions.

This section should provide a comprehensive overview of the industry and its particular lifecycle. The lifecycle of an industry often determines how successful businesses in that sector will be and what strategies are best for them to pursue.

In order to determine the lifecycle of an industry, you must look at key factors such as trends in demand, competition from substitutes or new entrants into the market, technological advances, and changes in consumer preferences. It’s also necessary to assess potential risks within the sector including shifts in regulations or economic dips that could negatively impact performance. Additionally, you should consider how long the industry has been around and whether it’s likely to grow or decline over time.

The automotive industry is a good example of the industry lifecycle. It began with a period of introduction, followed by growth, then maturity and eventually decline. During the introduction phase, new technologies like the automobile were developed and brought to market. There was strong growth as the market for automobiles expanded. As the industry grew, it matured and reached a stable point where existing companies competed. Eventually, the industry declined as new technologies and sources of energy made it obsolete.

Industry History

It’s essential for aspiring entrepreneurs to have a basic understanding of the history of their chosen industry. Industry history is used to build an understanding of the current state of the market, as well as its potential for growth in the future. By studying past trends and developments in an industry, entrepreneurs can identify successful strategies that have been employed by previous businesses, enabling them to develop a comprehensive business plan that stands out from competitors. Moreover, they can use this information to gauge how quickly or slowly their venture may grow over time.

Industry Leaders

Industry Leaders are the heart of any successful business. Whether you’re launching a startup or expanding an existing business, understanding your industry and its leaders is essential for success. An effective business plan must include an industry profile to demonstrate comprehensive knowledge of the competitive landscape and identify strategies for establishing a foothold in the market.

An Industry Profile is a detailed analysis of your industry’s size, structure, growth rate, key players, trends and more. It begins with examining leading companies – their products/services; target markets; operations & financials; competitive advantages – and how they contribute to industry dynamics. Knowing who sets the standard in terms of quality, innovation & sustainability will also help evaluate customer preferences & overall satisfaction levels within the sector. Once identified, these insights can be used to craft actionable plans that position your company as a leader in its respective field.

Industry Threats

To create an accurate industry profile, you must carefully consider the various external factors that can potentially threaten your company’s operations. These threats may include changes in laws or regulations, economic conditions such as inflation or recession, competition from other businesses, technological advances, new entrants into the market, and customer preferences.

By analyzing these elements of your industry and assessing their potential impact on your business plan, you can better anticipate changes in the environment and develop strategies to minimize any adverse effects these threats might have on your company’s profitability.

Industry Predictions

Industry predictions can help businesses stay ahead of the curve and plan for the future. When researching your industry profile, it is essential to look at key economic indicators such as consumer spending habits, employment rates, and capital investments. Additionally, consider major disruptors like technological advancements or regulatory changes that may influence your market dynamics over time. By gaining a comprehensive understanding of these factors, you will be better equipped to make informed decisions when creating your business plan and developing strategies for growth.

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Industry associations.

Industry associations play an integral role in the development of a business plan. They provide industry professionals with information, resources, and contacts to help them create successful business plans and gain strategic insights into their industry. Furthermore, they can also help entrepreneurs identify potential customers and develop marketing strategies based on current industry trends.

The first step to utilizing an industry association is researching the available options and learning about their current activities. After finding one that fits the needs of your business plan, it’s important to join the organization so you have access to all the benefits they offer. Once you’ve joined, be sure to take advantage of any educational opportunities or events designed for members; these are excellent ways for entrepreneurs to network with other professionals in their field and learn more about specific trends related to their industry.

Industry Statistical Analysis

Industry statistical analysis is an important part of writing an effective business plan. Accurate and up-to-date industry data can provide invaluable insight into the current trends, potential risks, and opportunities in a particular market. Taking the time to research recent industry developments allows entrepreneurs to make more informed decisions regarding their business strategies going forward.

When conducting your own industry statistical analysis as part of a business plan, it’s important to look at both economic indicators and demographic trends for relevant market segments. Analyzing existing sales figures for similar businesses or products is also essential for understanding the size of the opportunity or assessing competitive threats. In addition, looking at various macroeconomic trends such as inflation rates or GDP growth can help inform your projections about future performance within the industry.

Putting it all together

Once you’ve gathered all your data, you’ll summarize it in your business plan. It may look like the following example:

As with any section of your business plan, this section required regular review and updating.

That's All Folks...

I hope with this information you will find it easier to write the Industry Profile section of your business plan. Up next…Marketing Strategy.

If you have questions, please comment below and I’ll be happy to answer them.

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First Steps: Writing the Industry Section of Your Business Plan This quick guide offers tips that will help you create the industry section for your business plan.

By Entrepreneur Staff Jan 4, 2015

In their book Write Your Business Plan , the staff of Entrepreneur Media, Inc. offer an in-depth understanding of what's essential to any business plan, what's appropriate for your venture, and what it takes to ensure success. In this edited excerpt, the authors outline what type of details you should include in the industry section of your business plan.

It isn't enough to just work hard. If you're in the wrong industry at the wrong time, making your business grow is going to be difficult. The investment community tends to believe that any business can be buoyed by an industry on the rise and that the opposite is true in an industry whose tide is ebbing. This means it's important for you to include an industry analysis in your business plan.

Readers of your business plan may want to see an industry on a fast-growth track with few established competitors and great potential. Or they may be more interested in a big, if somewhat slower-growing, market with competitors who have lost touch with the market, leaving the door open for rivals.

Whatever the facts are, you'll need to support them with a snapshot analysis of the state of your industry and any trends taking place. This can't be mere off-the-cuff thinking. You need to support your opinions with market research that identifies specific competitors and outlines their weaknesses and strengths and any barriers to entry into the market. You need to describe why your industry is valuable and how it will continue to be important. Finally, and perhaps most important, you'll have to convincingly describe what makes you better and destined to succeed.

When preparing the state of the industry section, instead of looking at your business as a self-contained system, you'll describe the whole industry in which you operate and point to your position in that universe. You then zero in on your country, your state and your local community, deepening on how far your business stretches.

This part of your plan may take a little more legwork than other sections because you'll be drawing together information from a number of outside sources. You may also be reporting on or even conducting your own original research into industry affairs.

To start preparing your industry analysis and outlook, dig up the following facts about your field:

1. What is your total industry-wide sales volume? In dollars? In units?

2. What are the trends in sales volumes within your industry?

3. Who are the major players and your key competitors? What are they like?

4. What does it take to compete? What are the barriers to entry?

5. What technological trends affect your industry?

6. What are the main modes of marketing?

7. How does government regulation affect the industry?

8. In what ways are changing consumer tastes affecting your industry?

9. Identify recent demographic trends affecting the industry.

10. How sensitive is the industry to seasons and economic cycles?

11. What are key financial measures in your industry (average profit margins, sales commissions, etc.)?

If your business addresses a trend before it's been widely recognized, you need to include this information in your business plan. Providing some statistics in the trends section of your plan can make it more convincing.

Barriers to Entry

If you want to become a semiconductor manufacturer, you'll need a billion-dollar factory or two. If you want to have a TV network, you'll need programming and cable carriage in the major markets. These problems are called barriers to entry, and they exist to some extent in all industries. The barriers may be monetary, technological, distribution or market-related, or they may simply be a matter of ownership of prime real estate.

An important part of analyzing your market is determining what the barriers to entry are and how high they stretch. If the barriers are high, as is the case with automobile manufacturing, you can be assured new competitors are likely to be slow in springing up. If the barriers are low, such as opening a nail salon, which doesn't have a huge overhead, you have more opportunity to get into the game.

Be alert for innovative competitors when writing the section of your plan in which you analyze barriers to entry. Clearly some markets are also more saturated than others, and today some are dominated by the McDonald's of their industry. For example, it's hard to open a bookstore today with Amazon changing the way people buy books. In that industry, you need to be creative and explore entry into specialty books, mystery books or another niche within the larger market. Exploring entry points in the marketplace carefully will save you from a disastrous error and will certainly demonstrate to investors that you've thought your plan through and aren't jumping to conclusions.

Identifying Competitors

You're not alone, even if you have a one-person business. You also have your competition to worry about, and your backers will worry about competition, too. Even if you're truly in the rare position of addressing a brand-new market where no competition exists, most experienced people reading your plan will have questions about companies they suspect may be competitors. For these reasons, you should devote a special section of your plan to identifying competitors.

If you had to name two competitors in the athletic shoe market, you'd quickly come up with Nike and Reebok. But these by far aren't the only competitors in the sneaker business. They're just two of the main ones, and depending on the business you're in, the other ones may be more important. If you sell soccer shoes, for instance, Adidas is a bigger player than either of the two American firms. And smaller firms such as Etonic, New Balance and Saucony also have niches where they are comparatively powerful.

You can develop a list of competitors by talking to customers and suppliers, checking with industry groups, and reading trade journals. But it's not enough to simply name your competitors. You need to know their manner of operation, how they compete.

Does a competitor stress a selective, low-volume, high-margin business, or does she emphasize sales growth at any cost, taking every job that comes along, whether or not it fits any coherent scheme or offers an attractive profit? Knowing this kind of information about competitors can help you identify their weaknesses as well as their names.

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5 Steps to Preparing an Engaging Industry Presentation

You can make a great impression and generate interest with an exciting, informative presentation. Find out my five secrets to creating an industry presentation guaranteed to wow.

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Types of Market Trends: An Industry Trends Analysis

November 4, 2020 • DJ Team

A market trend is anything that alters the market your company operates in. This could be something as far-reaching as artificial intelligence technology, as fickle as consumer preferences, or as industry-specific as new regulations. In fact, it’s almost certain there are multiple market trends affecting your business at the same time, right now.

Why is it important to keep up to date with industry trends and developments? Well, because that’s how you grow and stay ahead of your competition. As author and motivational speaker John Maxwell once said, “Change is inevitable, but growth is optional.” While you can’t stop the momentum of change like technology or regulations, you can take steps to grow in tandem with those changes.

This trend-tracking doesn’t have to add up to hours of research every week. By understanding the types of market trends , you can distinguish what makes sense for your business. This focused analysis helps you adapt and stay competitive in any rapidly changing business environment.

What is an Example of a Market Trend?

If you try a simple Google search for “market trends,” you’re likely to get a lot of information about stocks, financials, and investing. Today this term applies to many industries, but it does have its roots in finance. And though your industry of operation might be B2B services, retail, energy, technology, healthcare, or many other sectors of the economy, you can still learn from the three ways financial professionals think about a market trend.

1. Short-Term Market Trends

Short-term trends occur over a few hours or days. In marketing or business positioning, this would include news and current events, social media trends, or sales events like Amazon Prime Day and Black Friday. For example, if a news story breaks that is relevant to your business, you need to create content about that quickly to capture interest before it ebbs away.

2. Intermediate Market Trends

Intermediate trends last anywhere from two to eight weeks. In finance, these are rallies and turnarounds that can mystify analysts. In business, causes of intermediate trends can be easier to pinpoint, but not always. Events like the holiday season, elections, tax time, or industry-specific compliance deadlines represent some factors that can drive intermediate market trends. Maybe your competitors do something every year to mark some of these occasions, or your customers are looking for unique products or services for a few months. Other times, social media influencers or emerging research drives these trends in interest.

3. Long-Term Market Trends

Long-term trends last years and even decades. These are big societal changes that affect your business, like mobile devices and artificial intelligence, gaps or deficiencies in the talent pipeline, the COVID-19 pandemic, and culture shifts like the #metoo movement or demands for racial equity and justice . While you might need to adapt to the new environment as these long-term trends manifest, responses should be more thoughtful than reactionary. For instance, just because you know consumers want a mobile-friendly experience doesn’t mean you should implement one without strategy.

What Are Some Important Trends in Marketing?

Let’s explore two real-world recent trends in marketing with examples to further illustrate the point.

• Short and Sweet Video Marketing: While video watching hit an all-time high in 2020, forecasts estimate that adults will spend approximately 80 minutes per day watching digital videos on mobile devices by 2023. One of the best ways to get them to watch and engage with your videos is by keeping them short. Reddit took this to an extreme during the 2021 Super Bowl, buying a five-second commercial slot as a part of a brand awareness campaign. It worked, and the Tweet linked to the video has racked up over 464,000 views.
• Pillar-Based Marketing: Content still remains one of the most effective ways to get your audience’s attention. Pillar-based marketing is a strategy that builds authority, pushing your content further up the rankings on search engine results pages. Sharing our own win with pillar-based marketing, we published six pieces of content per week for three weeks around the topic of SEO Keyword Research. The results? We went from 10 to 59 first page rankings.

How to Determine Market Trends You Should Focus On

There are lots of trends that matter to different consumers at different times. But if your business tries to be everything to everyone, your message won’t speak to your ideal customer over all the others. Focusing on short-term market trends might be one way to make customers aware of you through social media or Google results, but it’s how you speak to long-term trends and show your value that will take them from casual reader to dedicated customer.

There are a few ways you can find out about the market trends affecting your business. As you explore these trends, it’s also important to be asking critical questions about how your values and service offerings align, fit in, or even run counter to the trends.

Follow Types of Recent Trends in Marketing

One way to hone in on market trends unique to your industry is to read the publications that are reporting on the current issues. For example, if you’re looking to stay up to date with recent trends in content marketing, you might follow Search Engine Journal or Search Engine Land . If possible, sign up for newsletters to receive articles and insights right to your inbox. If podcasts are more your thing, our own Page One or Bust talks SEO strategy with business leaders and SEO experts alike.

Use Industry Trends Analytics

Digital analytics tools, like those we offer at DemandJump, for consumer behavior insights can help you get the bigger picture on your market, your audience, what they are searching for, and how it relates to the greater economy.

Observe Your Competitors

If all your competitors are doing something, does that mean you should do it? Maybe yes, or maybe no. But observing their marketing is a way to make more educated decisions.

But don’t forget, it’s not just about what your brand considers important. The whole reason for focusing on trends to begin with is to appeal better to your customers. Your trends analysis should also be paired with market research to inform your messaging strategy and content creation plan. With DemandJump, customers can dive into the exact keywords and phrases their competitors are ranking for—giving them the knowledge they need to take over the market share.

What are the 3 Main Types of Market Research?

Following along with trends just because they exist is never a great idea. To make sure your choices will result in more business and more customer loyalty, you can’t skip market research. This process will help you understand the problems customers are facing, and refine the way you present your solutions.

There are three main types of market research:

• Exploratory Research: This approach is used to better-define a problem and your organization's opportunity to solve it. This research is usually conducted through in-depth customer interviews or discussions.
• Descriptive Research: This approach is used to determine if a product or service is a good fit for the market, or to judge the general attitudes of customers toward a service or product. In addition to interviews, surveys may also be used.
• Causal Research: This market research is used to test scenarios or determine cause-and-effect. This might be conducted through focus groups or A-B testing to see if changing one aspect of the pitch or marketing strategy changes the outcome with customers.

These market research tactics will help you understand what customers are looking for and what elements motivate them toward a buying decision. How do their questions change along with their needs? What solutions are they seeking? With these answers, you will be able to put current market trends in the context of your business and your market.

What Are the Advantages of Trend Analysis?

There are several advantages of conducting market trend analysis, including establishing better relationships with customers and driving your business’s sales. Let’s dive into each of these as well as some of the other benefits.

• Building Better Relationships With Customers: When you know who your customers are and what they are searching for, you can create a marketing plan that will better attract them and keep them once they are customers.
• Creating Competition: You want to keep up with the competition, and analyzing marketing trends allows you to do so. What is your competition doing well? What could they be doing better? Look at those areas and determine what your business can do to remain competitive.
• Supporting Business Growth: When you look at marketing trends, you can determine where your business can develop new products and services to attract new customers.
• Identifying Areas for Improvement: What could your business do better? Look at marketing trends to determine what those areas might be and improve upon them.
• Avoiding Crises: The unexpected happens all the time. When you look at marketing trends, you can start to predict what might cause problems for your business before you actually face those problems.
• Driving Sales: Ultimately, all of these points lead to one big benefit for your business: an increase in sales. Once you figure out what your customers want and how to give it to them, then hopefully you can improve the financial well-being of your business via increased sales.

Get On-Demand Industry Trends Analysis With DemandJump

We created DemandJump to help marketers get insights and drive outcomes faster and more efficiently.  DemandJump doesn’t just track search trends and consumer behavior in real-time, but also draws in insights from competitors to help you see how they are reacting to trends.

With the insights provided by DemandJump, market trends will already be put in the context of your target customer’s experience, so you can skip many of these steps and get focused on the work of improving your business. Get started today!

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The 8 Biggest Business Trends In 2022

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Across all sectors, organizations are grappling with rapid transformation. On top of that, there are enormous global shifts and challenges to contend with, such as climate change, and shifting political and economic power. To put it bluntly, our world is changing fast. And organizations must learn to adapt accordingly.

These eight major trends provide a snapshot of how business operations are evolving to suit our rapidly changing world.

Trend 1: Sustainable, resilient operations

Every organization must seek to eliminate or reduce the environmental costs of doing business. Decarbonizing the supply chain is a sensible place to start, but forward-thinking businesses are looking beyond the supply chain to improve sustainability across all business operations. And of course, sustainability is linked to resilience, since resilience means being able to adapt and survive for the long term. Any business that ignores sustainability is unlikely to do well in this age of conscious consumption.

Trend 2: The balance between human workers and intelligent robots

We now have increasingly capable robots and artificial intelligence (AI) systems that can take on tasks that were previously done by humans. This leaves employers with some key questions: how do we find the balance between intelligent machines and human intelligence? What roles should be given over to machines? Which roles are best suited to humans? There’s no doubt that automation will affect every industry, so business leaders must prepare their organizations – and their people – for the changing nature of work.

Trend 3: The shifting talent pool and changing employee experience

The way we work is evolving, with more younger people entering the workforce, more gig workers, and more remote workers. In their book The Human Cloud, Matthew Mottola and Matthew Coatney argue that traditional full-time employment will be a thing of the past, as organizations shift to hiring people on a contract basis – with those contractors working remotely.

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Trend 4: Flatter, more agile organizations

Traditionally, organizations have been very hierarchical and rigid in their structures. But that is changing, as leaders recognize the need for flatter, more agile structures that allow the business to quickly reorganize teams and respond to change. It is also, in part, a response to the changing nature of work, particularly the proliferation of freelance and remote workers.

This is the age of flatter organizational structures, which are more like flexible communities rather than a top-down pyramid structure.

Trend 5: Authenticity

Today’s consumers are seeking a more meaningful connection with brands. And this need for connection has given rise to authenticity as a business trend in its own right. Authenticity helps to foster human connections – because, as humans, we like to see brands (and business leaders) display important human qualities like honesty, reliability, empathy, compassion, humility, and maybe even a bit of vulnerability and fear. We want brands (and leaders) to care about issues and stand for more than just turning a profit.

Trend 6: Purposeful business

Linked to authenticity, this trend is all about ensuring your organization exists to serve a meaningful purpose – and not just serve up profits to shareholders. Purpose defines why the organization exists . (Not what the organization is or what it does or for whom. Therefore, purpose is different to mission and vision.) Importantly, a strong purpose has the promise of transformation or striving for something better – be it a better world, a better way to do something, or whatever is important to your organization.

Trend 7: Co-opetition and integration

We live in a time where pretty much anything can be achieved by outsourcing. The global business world has never been so integrated. And it’s a good job, because the need to work together to solve key business challenges (not to mention humanity’s biggest challenges) is great. Indeed, in the future, it will become increasingly difficult to succeed without really close partnerships with other organizations. In practice, this means greater supply chain integration, more data integration and sharing of data between organizations, and even cooperation between competitors.

Trend 8: New forms of funding

The ways in which companies can generate finance is also changing. New platforms and mechanisms have sprung up to connect businesses with investors and donors – think crowdfunding, initial coin offerings (ICOs), tokenization and special purpose acquisition companies (SPACs). Many of these new methods are driven by the decentralized finance movement, in which financial services like borrowing and trading take place in a peer-to-peer network, via a public decentralized blockchain network.

In addition to these eight trends, there will also be transformative technology trends in 2022 including artificial intelligence and increasing digitization, which every company must be ready for. Read more about all these and other future trends in my new book, Business Trends in Practice: The 25+ Trends That are Redefining Organizations . Packed with real-world examples, it cuts through the hype to present the key trends that will shape the businesses of the future.

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Business Plan Example: The Industry Overview

Susan Ward wrote about small businesses for The Balance for 18 years. She has run an IT consulting firm and designed and presented courses on how to promote small businesses.

Wondering how to approach the industry overview section of your business plan? Having an example might help. Let's look at the industry overview for Pet Grandma, a fictional pet-based business invented for this business plan sample.

The Pet Industry

According to the American Pet Products Association, pet expenditures in the U.S. totaled slightly over $72.5 billion in 2018, up from $48 billion in 2010, an increase of 51% in eight years. This includes:                  

• Food: $30.32 billion 
• Supplies/OTC Medicine: $16.01 billion
• Vet Care: $18.11 billion
• Live animal purchases: $2.01 billion
• Pet Services: grooming & boarding: $6.11 billion   

These figures reflect the increasing humanization of pets, a trend that is showing no signs of waning. More and more people consider their pets to be people too and treat them accordingly. Karen McCullough, then director of marketing (2000-2010) for Winnipeg-based Petland Canada, which operates both company-owned and franchise stores across the country, says, "People are looking for more these days—absolutely. We see a lot now in higher-end products, people are demanding more for their pets, from treats to grooming supplies to brand-name toys and even clothing."

And, because people want the best for their pets, there is also an increasing demand for pet-care services. Across North America, the pet care business has seen an explosion of growth over the last ten years.

Our Position in the Industry

West Vancouver is an affluent area with a high pet density, an ideal market for a pet-sitting business such as Pet Grandma. People in this area not only have pets but can afford to spend money on them and are willing to do so.

Our market research has shown that nine out of 10 pet owners polled in West Vancouver would prefer to have their pets cared for in their own homes when they travel rather than be kenneled, and six out of 10 would consider having a pet sitter provide company for their dog when they were at work.

The Competition

While there are currently eight businesses offering pet sitting in West Vancouver, only three of these offer on-site pet care and none offers pet visit services for working pet owners.

Currently, there is no single company dominating the market. This may be because all of the pet-sitting businesses are relatively new; the oldest, Paula's Pet Sitting, has only been in business five years. However, half of the existing pet-sitting businesses control the majority of the market—Paula's Pet Sitting, Doggie Care Services Inc., Pet Petters, and Pet Sitters on Demand together make up 65% of the market.

Save your full competitive analysis for section four of your business plan , but briefly share competitor insights here as it relates to your industry and your unique position in it.

What Makes Pet Grandma Unique

Pet Grandma's marketing strategy is to emphasize the quality of pet care we provide. As our slogan, "A Grandma for your pet!" says, we treat people's pets as family members and strive to give them the same loving, personal care that their owners would give. In our marketing , we will be emphasizing the quality and personalized service we provide.

We will also offer some services that are currently unique, such as our pet visit services, where one of our trained staff will go to a person's home while they're at work and feed, exercise, and play with their pet, allowing dog owners who work to come home to happy, friendly companions rather than demanding, whiny animals.

Your Business Plan

That's a basic example of an industry overview for your business plan. It provides an look at your business's industry and highlights your place within it. Your plan should present well-researched information to display that you understand the industry well.

Once you have yours written, you can move on to the next section of the business plan, the market analysis .

American Pet Products Association. " Pet Industry Market Size & Ownership Statistics ." Accessed Jan. 8, 2020.

• 15 (Effective) Industrial Marketing Trends in 2024

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Meet Rory Piecuch, the maestro of SEO. With a knack for technical SEO, content marketing, and strategic planning, he deciphers the complex world of digital business with ease.

Known for his dedication and approachability, he transforms intricate SEO challenges into straightforward solutions. From start-ups to large corporations, his expert insights navigate the SEO labyrinth, lighting the way to online success.

Trust Rory to turn your SEO conundrums into victories.

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May 29, 2024 | Gain Knowledge

Stay ahead with these emerging industrial marketing trends. Discover how to leverage new technologies and strategies to boost your sales.

Ready to transform your manufacturing marketing strategy in 2024?

Power through these modern industrial marketing trends . Discover the strategies reshaping how manufacturing companies connect with customers and stay competitive.

Here’s a sneak peek :

• AI and Machine Learning for smarter marketing
• Personalized customer journeys at scale
• Engaging content marketing strategies
• Revolutionary AR and VR experiences

I’ll break down each trend with practical tips and show you how to apply these strategies.

Let’s make your marketing effort count—are you ready?

15 Industrial Marketing Trends for 2024 (That Get Results)

Diversifying your industrial marketing efforts is crucial. Industrial companies are turning to new strategies and technology to stay ahead.

Here are the big trends shaping marketing strategies for manufacturers.

Discover how our manufacturing marketing agency can elevate your business.

1. Increased Use of AI and Machine Learning

Artificial Intelligence (AI) and Machine Learning (ML) make marketing smarter and more efficient.

How? These technologies analyze large data sets fast, predict trends, and automate repetitive tasks.

These innovations lead to more effective marketing strategies and better customer targeting.

According to a PwC survey , 73% of US companies already use AI . This stat shows AI is becoming more accessible and adaptable.

• Faster marketing decisions
• More accurate targeting
• Lower costs for marketing

Ways to use AI and ML:

• Predictive Analytics: Use AI to forecast customer demands. Then, adjust your marketing efforts to those demands.
• Customer Segmentation: ML algorithms segment customers to better tailor marketing messages. This will enhance engagement.
• Chatbots: AI-driven chatbots provide 24/7 customer service. This improves response times and customer satisfaction.

Use AI and ML to enhance your marketing efforts and better meet customer needs .

2. Augmented Reality (AR) and Virtual Reality (VR)

AR and VR change how industrial companies engage with customers.

How? Customers can see and interact with products in real-world, virtual settings.

This immersive experience is helpful for complex industrial products. It helps customers grasp the product better before buying.

Check these AR stats : 61% of consumers prefer retailers that use AR . Also, 71% of shoppers would visit stores more often if they offered AR .

• Enhanced product demos
• More engaging customer experiences
• Improved understanding of products

Ways to use AR and VR:

• Virtual Tours: Use VR to give a virtual walk-through of your facilities or machinery. This enhances transparency and trust.
• Product Demos: AR shows customers how products work in real-life, virtual environments.
• Training Modules: VR is great for training in a safe, controlled virtual environment.

Use AR and VR to make your products relatable and 200% more engaging . This interactive experience will enhance customer engagement and satisfaction.

3. Greater Emphasis on Customer Experience (CX)

Customer experience (CX) is a top priority in the industrial sector. Why? Because a stellar CX leads to higher customer retention, loyalty, and brand advocacy.

How? By understanding and responding to customer needs at every touchpoint. This marketing approach covers the buyer journey from website visits to after-sales support.

Zendesk says over 50% of customers will switch to a competitor after a single bad customer experience. Ouch!

• Increased customer satisfaction
• Higher customer retention rates
• More positive reviews and referrals

Ways to Enhance CX:

• Feedback Systems: Use surveys and feedback tools to learn more about customers. This helps improve products and services.
• Personalization: Tailor interactions based on customer data to make their experience feel unique.
• Training Staff: Offer employee training to ensure they provide excellent service. Happy employees lead to happy customers.

These strategies focus on making every interaction count. A great CX can turn a one-time buyer into a loyal customer .

4. Personalization at Scale

Personalization isn’t new, but it’s getting bigger and better. Now, companies can tailor their marketing to each customer at scale.

How? By using data and modern technology to understand customer’s preferences and behavior. Then, deliver tailored experiences that feel personal and relevant.

According to HBR , companies using personalization in marketing see their revenue grow by 6% to 10% .

• Better customer engagement
• Increased sales conversions
• Improved customer loyalty

Ways to Achieve Personalization at Scale:

• Data Analysis: Use customer data to create detailed profiles and predict their preferences.
• Targeted Content: Deliver content based on who is viewing it. For example, personalized emails or website experiences.
• Segmentation: Group customers with similar interests and tailor your marketing to each group. For example, B2B, B2C, demographics, industrial buyers, etc.

Use data and technology to personalize your marketing activities . Make every customer feel special and understood.

5. Enhanced Use of Content Marketing

Content marketing is nothing new. It’s still about creating valuable content to attract and engage customers.

What’s changing? The way manufacturers use content strategies and SEO to remain competitive and relevant.

How? By delivering helpful, relevant content through various channels.

Relying only on organic traffic isn’t sustainable long-term. Search engine algorithm changes, and high competition can tank your traffic in a day.

Instead, diversify with paid ads, social media, video, email marketing, and other sources.

This multi-channel approach will stabilize traffic and expand your reach.

A CMI study highlights the top goals manufacturers achieved with content marketing:

• 85% built brand awareness
• 67% gained credibility and trust
• 66% educated their target audience
• 65% increased loyalty with existing clients/customers
• 60% generated demand/leads
• Builds trust and credibility with your audience
• Increases website traffic and revenue
• Enhances brand reputation and authority

Ways to Enhance Content Marketing:

• Interactive Content : Use tools like quizzes, polls, and interactive infographics. These engage users more than text.
• Video Marketing : Visual formats offer insights in a quick and easy-to-digest format.
• Blogs with Integrated Tools : Embed calculators or product configurators in posts. Provide immediate value and utility.

Create helpful content to attract, educate, and engage your audience. Provide value, be helpful, and showcase your industry expertise.

This content strategy will build trust and position your brand as a leader . Even better – skyrocket sales!

6. Stronger Focus on Video Marketing

Video marketing is gaining more traction. Why? Because videos can convey complex information in an engaging and digestible format.

Video is also the preferred learning method. It’s ideal for demonstrating products and services in the industrial sector.

👨‍🎓️ 91% of people have watched an explainer video to learn more about a product or service.

• Grabs attention and engages users better than text
• Boosts information retention
• Increases conversion rates

Ways to use Video Marketing:

• Product Demos: Host live demos or virtual events to engage with prospects in real-time.
• Customer Testimonials: Share stories from satisfied customers. This will build trust and credibility.
• Explainer Videos: Create videos to explain how your products or services work.

Embrace video marketing to help customers understand and connect with your offerings.

Your products or services solve problems for customers. Think which visuals best explain what they do and why they’re useful. Also, capture the key benefits in a simple way.

7. Voice Search Optimization

Voice search optimization adapts content for voice search queries like questions and commands. It makes your online content easy to find with smartphones and smart speakers.

Why it’s vital? Because 3.1 billion users make voice searches each month.

How? Optimize your content with natural language phrases and questions people use. These changes help your content show up when someone asks a device a question.

• Increases visibility in voice search results
• Captures more mobile users
• Enhances user convenience

Ways to Optimize for Voice Search:

• Question-Based Content: Create content that answers common questions related to your industry.
• Local Keywords: Use phrases people in your area might say when looking for your products or services.
• Clear Formatting: Ensure your content is easy to read for people and search engines on all devices.

Adapt your content for voice search. You will reach more customers where they are — speaking to their devices .

Think phones, tablets, smart speakers, and other smart devices.

8. Mobile Marketing Optimization

Making your marketing accessible on all devices is vital for reaching users on their phones or tablets. Ensure you can reach people no matter what device they use.

Why it’s crucial? Because more people access the internet via smartphones than computers. You might miss potential customers if your content is not mobile-friendly.

Over 60% of website traffic comes from mobile devices.

• Better user experience on mobile
• Higher engagement from mobile users
• Increased traffic and conversions from mobile devices

How to Make it Happen:

• Personalized Messages: Send tailored texts to keep customers informed and engaged.
• Responsive Design: Ensure your website looks good, loads fast, and works on all devices.
• Location-Based Offers: Send special deals when customers are nearby.

Prioritize mobile optimization in your marketing strategy. Also, test your content on various devices to ensure a smooth user experience.

This simple step can lead to better customer satisfaction and more sales .

9. Increased Use of Chatbots for Marketing

A Chatbot is an automated program that talks to customers on your website. It answers questions and helps people in real-time, 24/7. 🤖

How? By using pre-set scripts or AI. Chatbots handle basic customer inquiries instantly. This convenience frees your team time to focus on more involved issues.

Check these chatbot stats : 62% of customers would use a chatbot for help instead of waiting for customer service. Meanwhile, 38% would wait for a human.

• Always available customer support
• Faster response times
• Lower costs for customer service

Ways to Use Chatbots:

• Customer Support: Automate answers to common questions.
• Lead Generation: Collect information from potential customers.
• Instant Feedback: Get customer opinions right after they interact with your bot.

Use chatbots to improve your customer service and save time. Your customers get fast answers , and your team can do more.

These advantages are especially useful for industrial eCommerce .

10. Integration of IoT in Industrial Marketing

IoT (Internet of Things) connects devices over the Internet to gather and share data. IoT devices can range from smartphones to industrial robots.

This tech provides detailed insights into how people use your products.

How? IoT devices collect data from equipment and products in real-time. This innovation gives you access to customer usage patterns and preferences.

Then, use the data for more targeted and effective marketing efforts. For example, optimize product features, tailor marketing messages, and improve customer satisfaction.

IoT enables smart factories and Industry 4.0 through real-time data collection, analysis, and automation. This results in improved efficiency and reduced costs. – Martech

• Deeper insights into customer behavior
• Improved product development based on actual usage data
• Enhanced customer interactions

Ways to Use IoT:

• Usage Data : Track customer interactions with your products. Then, tailor marketing messages for improved results.
• Customer Feedback : Use IoT devices to get real-time feedback on product performance. Use these insights to improve the quality.
• Predictive Maintenance : Alert customers to potential issues before they arise. Being proactive enhances satisfaction and trust.

Leverage IoT to gain valuable insights and offer tailored services.

Discover your customers’ needs, usage patterns, and pain points. Then, provide recommendations, targeted offers, and proactive support.

11. Rise of Account-Based Marketing (ABM)

Account-Based Marketing (ABM) targets specific high-value accounts. It aligns marketing and sales efforts to turn priority accounts into loyal customers.

Gitnux reports 87% of companies say ABM provides a higher return on investment (ROI) than other types of marketing.

How? Creating personalized marketing campaigns focused on specific companies’ or decision-makers’ needs and interests.

• More personalized marketing
• Higher return on investment (ROI)
• Stronger customer relationships

Ways to Use ABM:

• Tailored Content: Create content for specific decision-makers. This ensures messages resonate and drive engagement.
• Targeted Campaigns: Run marketing campaigns designed for specific accounts. This sharpens focus and improves conversion rates.
• Close Alignment with Teams: Ensure marketing and sales teams work together. This collab keeps messaging consistent and tailored.

Use ABM to build stronger relationships with key customers. This method is more targeted and successful because it focuses on high-value clients.

12. Expansion of Digital Twins in Marketing

Digital Twins are virtual models of physical products or processes. They help companies understand how products perform before they’re built or used.

🤯 92% of manufacturers feel digital twins have made their products and processes more sustainable.

How? For example, B2B marketers can predict how a product will perform. They do this with virtual models to simulate different scenarios and outcomes.

• Better product insights
• Reduced risk in product development
• More effective marketing strategies

Ways to use Digital Twins:

• Product Testing: Simulate how new products perform in different market segments before launching.
• Customer Engagement: Use virtual simulations to show customers potential product benefits.
• Performance Optimization: Improve product designs and marketing strategies based on virtual testing results.

Use digital twins to refine your marketing strategies and product offerings.

This process ensures better performance and customer satisfaction by predicting outcomes before launch.

13. Increasing Use of Programmatic Advertising

Programmatic Advertising automates the buying and placing of ads. It uses software and algorithms to target ads to specific industrial segments.

How? Data and machine learning help decide where and when to show ads. This method matches ads with the right people at the right time.

ROI Revolution claims 86% of digital advertising revenue will come from programmatic ads

• More precise ad targeting
• Efficient use of advertising budgets
• Real-time ad optimization

Ways to Use Programmatic Advertising:

• Data-Driven Decisions: Use data to decide where and when to place ads. This increases ad success by targeting the right audience at the best time.
• Audience Targeting : Focus ads on people most interested in your products or services. This approach ensures more relevant and engaging ads for potential customers.
• Performance Tracking : Track ad performance and make adjustments in real-time. This will save money and bolster ad success.

Adopt programmatic advertising to maximize your ad reach and effectiveness . This tactic ensures you get the best return on your investment.

14. Enhanced Focus on Thought Leadership

Thought leadership in industrial marketing involves sharing insights and expertise in your industry. It builds trust and credibility to establish your brand as a leader.

How? By creating content that showcases your knowledge and influences your industry. This content can include articles, webinars, and public speaking events.

This Edelman study finds 54% of decision-makers spend over an hour per week reading and reviewing thought leadership.

• Builds brand authority
• Attracts business partnerships
• Gains customer trust

Ways to Promote Thought Leadership:

• Expert Content: Write articles or reports to showcase your knowledge. Also, provide information gain with new insights.
• Speaking Engagements: Speak at industry events to share your expertise. These opportunities are also excellent for networking.
• Webinars: Host webinars to discuss current trends and solutions. Also, invite other industry experts to build trust and credibility.

Focus on thought leadership to strengthen your brand’s reputation . This approach builds trust and positions you as an industry leader.

15. Evolution of Data Privacy Regulations

Data privacy regulations are changing to better protect consumer information. These laws affect how companies collect, store, and use customer data.

How? New laws require companies to be more transparent about data use. It also gives customers more control over their information.

Compliance is not only legal but also builds trust with customers who are aware of their data rights.

60% of users would spend more money with a brand they trust to handle their personal data responsibly.

• Increases customer trust
• Improves data security
• Ensures compliance with laws

Ways to Adapt Data Privacy Regulations:

• Privacy Policies : Update policies and explain how you use customer data. This builds trust and complies with regulations.
• Consent Management : Make it easy for customers to give or withdraw consent. Use a clear popup at website entry.
• Data Security : Strengthen security to protect customer information. Put in place more robust safeguards against data breaches.

Keep up with the latest data privacy laws to ensure your customer’s information is safe.

Doing this helps build trust with your customers. It shows your business prioritizes security.

Why Follow Manufacturing Marketing Trends?

Keeping up with new marketing trends is vital for staying ahead in an evolving manufacturing industry.

Why pay attention to trends for your manufacturing marketing plan? Here are the top five reasons:

• Beat the Competition: Keeping up helps you stay ahead of others in your industry who are slower to adapt.
• Meet Customer Needs: Customers expect modern, quick, and reliable interactions. New trends help you meet these needs.
• Cut Costs: Trends like automation and AI make work faster and cheaper.
• Connect with Customers: Using the latest marketing strategies boosts customer interest and loyalty.
• Spark Innovation: New trends can lead to fresh ideas and big changes in your business.

By embracing these trends, your manufacturing business will stay relevant and competitive. Both are advantages in the fast-moving manufacturing sector.

Challenges of Adopting Trends in Industrial Marketing

Adopting new trends isn’t always easy. You might worry about your marketing budget or how to start.

But the bigger risk is falling behind!

Start small, measure your results, and grow from there.

Here are some common hurdles and how to handle them:

• Cost Concerns: New marketing tools or strategies might seem costly at first. Plan phased investments and track ROI to justify the initial spend.
• Knowledge Gaps: Learning new technologies or methods takes time and training. The right tools can streamline this learning process.
• Resource Allocation: You might need to shift resources, which can disrupt current operations. To reduce disruption, make gradual changes and use project management tools.
• Change Resistance: Sometimes, teams resist changing their usual ways of doing things. Highlight the benefits and reward adaptability to foster an adaptive culture.
• Integration Issues: New systems need to work with your existing tools. Use integration specialists or platforms to ensure smooth transitions.

Grasping these challenges can help you prepare and plan, smoothing the adoption process.

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Manufacturing Marketing Trends FAQs

Have questions about emerging manufacturing marketing trends? We’ve got answers.

What Is the Biggest Trend in Manufacturing Marketing Today?

The biggest trend in manufacturing marketing now is personalization. This targeted marketing approach tailors your content for each customer.

For example, if someone buys a drill, follow up with an email suggesting safety goggles or drill bits.

Adjust your message to fit their specific needs and preferences. Your content will be more relevant and effective.

How Does Video Marketing Benefit Manufacturers?

Videos show your industrial products in action. This visual experience helps customers see how they work and why they’re valuable.

Videos also make it easier for people to remember your products. This dives interest and increases sales.

Why Is Data Privacy Important in Manufacturing Marketing?

Data privacy keeps customer information safe, builds trust, and complies with new laws. Effective data management can also foster customer loyalty and safeguard corporate information.

Can Small Manufacturers Adopt Digital Marketing Trends?

Yes! Small manufacturers can use digital marketing. These strategies are scalable and fit any business size.

Small industrial brands can start small and adjust as they grow. Digital tools like social media platforms, email, and websites are affordable.

This approach to marketing will reach new customers and grow brands without a big budget.

How Does Artificial Intelligence Influence Digital Marketing?

Artificial intelligence (AI) makes digital marketing tasks easier and more effective. Here’s how AI is changing the game:

• Personalization : AI tailors marketing to fit each customer’s preferences, improving effectiveness.
• Marketing Automation : AI handles repetitive tasks like emails and social posts. This frees your marketing team for bigger projects.
• Smart Decisions : AI analyzes data to spot trends and predict customer behaviors. These insights help industrial marketers make informed choices.
• Customer Service : AI chatbots provide 24/7 customer support. This convenience improves shopping experiences and saves money.
• Content Optimization : AI recommends content ideas, improvements, and best times to publish. This strategic marketing will maximize your campaign’s success.

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All Business Strategies Fall into 4 Categories

• Jerome Barthelemy

Some are more creative than others.

The problem with strategy frameworks is that although they can help you determine whether an opportunity is attractive or whether a given strategy is likely to work, they generally don’t help you in the task of identifying the opportunity or crafting the strategy in the first place. This article introduces a framework, built on an in-depth analysis of the creativity literature, that aims to fill that gap by providing a systematic approach to identifying potential strategies. The framework categorizes all strategies into the following four groups, from the least creative to the most creative: adapting an existing industry strategy, combining different existing industry strategies, importing strategies from other industries, and creating a brand new strategy from scratch.

The problem with strategy frameworks is that although they can help you determine whether a given opportunity is attractive or whether a particular strategy is likely to work, they generally don’t help you in the task of identifying the opportunity or crafting the strategy in the first place. As the legendary strategy expert Gary Hamel put it: “ The dirty little secret of the strategy industry is that it doesn’t have any theory of strategy creation .”

• Jérôme Barthélemy is Executive Vice-President, Dean for Post Experience Programs, Corporate Programs and Relations and Professor of Strategy and Management at ESSEC Business School. He is the author of Myths of Strategy (Kogan Page, 2023)

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Is your retail strategy stuck in the past? You need to reevaluate your retail strategies to keep up with the pace of changing consumer behavior.

To stay relevant, you need to understand the new rules of retail. Today, traditional stores are embracing technology, online retailers are personalizing experiences with AI, and sustainability is a top priority for every business.

Imagine offering virtual try-on options for clothes and furniture or using AI to curate product recommendations that are hyper-relevant to each customer’s unique needs and preferences. That’s not all, by leveraging AI/AR technology and tools like social media analytics , you can create personalized shopping experiences that convert browsers into buyers.

This isn’t some futuristic fantasy; it’s the reality that’s shaping the future of retail.

This blog uncovers 15 crucial trends that will or are already revolutionizing the way we shop. Get ready to discover what you need to do to adapt and thrive in this exciting new era of retail.

What Are Retail Trends

Retail trends refer to the prevailing patterns, shifts, and developments in the retail industry that influence how businesses operate, engage with customers, and drive growth.

These trends often encompass technological advancements, changes in consumer behavior and preferences, market dynamics, and innovative strategies adopted by retailers to stay competitive and meet evolving customer needs.

Retail trends can encompass a wide range of aspects, including omnichannel experiences, personalized marketing, sustainability initiatives, adoption of advanced technologies like AI and AR, social commerce integration, contactless payments, subscription models, real-time inventory management, and augmented reality shopping experiences.

Want to Supercharge Embrace the rise of social commerce with Social Champ!

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Related articles: Exploring the Latest Social Media Trends in 2024

15 New Retail Trends You Need to Know for 2024

The way we shop is constantly changing! Just like clothes go in and out of style, so stores use tricks to win us over. Let’s discuss 15 cool retail trends that you need to know.

Omnichannel Shopping

Omnichannel shopping is a comprehensive approach to retail trends that focuses on creating a seamless and integrated shopping experience across multiple channels.

This strategy recognizes that modern consumers interact with brands through various touchpoints, including online platforms, mobile apps, brick-and-mortar stores, social media, and more.

The goal of omnichannel shopping is to provide customers with a cohesive journey regardless of the channel they use, ensuring consistency in branding, messaging, and customer experience.

One of the fundamental aspects of omnichannel shopping is the integration of different channels to offer a unified experience.

Personalization

Personalization remains a top priority in retail trends for 2024. Utilizing data analytics and AI technologies, retailers can tailor product recommendations, marketing messages, and promotions based on individual customer preferences, behaviors, and past interactions.

By delivering personalized experiences, retailers can foster stronger customer relationships, improve conversion rates, and boost customer loyalty and retention.

Furthermore, personalization contributes to building stronger customer relationships and loyalty. By showing that they understand and value each customer’s preferences and needs, retailers can build trust, loyalty, and repeat business.

Sustainability Initiatives

Sustainability initiatives in Retail Trends 2024 refer to the efforts made by businesses to minimize their environmental impact, promote social responsibility, and adopt sustainable practices throughout their operations.

These initiatives are driven by a growing awareness of environmental issues, consumer demand for eco-friendly products, and the desire to contribute positively to society and the planet.

Another aspect of sustainability initiatives is promoting ethical and fair trade practices. Retailers engage in partnerships with suppliers and manufacturers that adhere to fair labor standards, provide safe working conditions, and pay fair wages.

24/7 Customer Service

With the rise of online shopping and global markets, offering 24/7 customer service is imperative in 2024.

Retailers are investing in chatbots, AI-powered customer support, and round-the-clock helplines to address customer queries, resolve issues promptly, and provide assistance at any time, enhancing overall customer satisfaction and trust.

Less Waste in Packaging

Reducing waste in packaging is a key trend now. Retailers are adopting sustainable packaging solutions such as biodegradable materials, minimalist packaging designs, and reusable packaging options.

By minimizing waste, retailers can appeal to environmentally conscious consumers and contribute to a greener, more sustainable future.

Customer Relationship Management

Effective customer relationship management (CRM) remains essential in 2024. Retailers are using CRM platforms to centralize customer data, track interactions across channels, and personalize communication.

Facilitate Virtual Shopping

Virtual shopping experiences are gaining traction in 2024, allowing customers to explore products and make informed purchase decisions from the comfort of their homes.

Retailers are investing in virtual reality (VR) and augmented reality (AR) technologies to create immersive virtual shopping environments, virtual try-on experiences for apparel, and interactive product demonstrations, enhancing the online shopping experience.

Hybrid Commerce

Hybrid commerce combines online and offline retail experiences seamlessly. Retailers are offering click-and-collect services, curbside pickup options, and in-store digital experiences to bridge the gap between digital and physical shopping.

Augmented and Virtual Reality

Augmented reality (AR) and virtual reality (VR) technologies are transforming the retail world. Retailers are using AR for virtual try-ons, interactive product demos, and in-store navigation apps.

VR is being utilized for immersive shopping experiences, virtual showrooms, and virtual events. By using AR and VR, retailers can engage customers in new and exciting ways, driving engagement and conversions.

Additionally, AR and VR contribute to improved decision-making by providing detailed product information and simulations, empowering customers to make informed purchase decisions.

Flexible Payment Options

Offering flexible payment options is essential to cater to diverse customer preferences and increase purchase convenience. Retailers are adopting buy now, pay later (BNPL) options , installment plans, digital wallets, and cryptocurrency payments.

By providing flexible payment options, retailers can reduce friction in the checkout process and improve conversion rates.

The significance of flexible payment options lies in the convenience and choice they provide to customers, allowing them to select the payment method that best suits their preferences and circumstances.

Provide a Seamless Customer Experience

Self-service checkout options.

Self-service checkout options are gaining popularity in 2024, offering customers convenience and flexibility during the checkout process.

Retailers are implementing self-service kiosks, mobile scanning apps, and contactless payment solutions to streamline transactions and reduce wait times.

Automation plays a significant role in enhancing efficiency and reducing operational costs for retailers in 2024. Retail trends automation includes tasks such as inventory management, order fulfillment, and customer service automation through AI-powered chatbots.

By automating repetitive tasks, retailers can allocate resources more strategically, improve response times, and deliver personalized experiences at scale.

Additionally, retail industry trends play a crucial role in inventory management by optimizing stock levels, reducing stock-outs, and improving inventory turnover rates.

Concern for Privacy

Concern for privacy remains a critical consideration for retailers, especially with increasing data privacy regulations and consumer awareness. Retailers are prioritizing data protection measures, transparency in data collection practices, and empowering customers with control over their personal information.

Respecting privacy concerns, retailers can build trust and credibility with customers, fostering stronger relationships and loyalty.

Additionally, while personalized marketing based on customer data can enhance the shopping experience, it must be balanced with respect for customer privacy preferences. Cybersecurity threats, including data breaches and identity theft, further highlight the importance of robust cybersecurity measures and secure data handling practices.

Ethical data use is paramount, requiring retailers to obtain explicit consent for data collection, ensure data accuracy, limit data sharing, and empower customers with control over their data through privacy settings.

 Customer Support as a Priority

Customer support continues to be a priority for retailers in 2024, with an emphasis on providing timely, helpful, and personalized assistance to customers. Retailers are investing in omnichannel customer support solutions, training customer service teams, and using AI technologies for efficient query resolution.

By making customer support a priority, retailers can resolve issues quickly, address customer concerns effectively, enhance overall satisfaction levels, and always follow retail foot traffic trends for better engagement.

Related article: 10 Hottest Content Marketing Trends That Will Rule the Industry in 2024

In conclusion, the 15 retail trends for 2024 represent a dynamic and transformative landscape in the retail industry. From omnichannel experiences and personalization to sustainability initiatives, automation, and customer support, these trends underscore the importance of customer-centricity, innovation, and adaptability for retailers.

Using these retail trends allows retailers to create seamless shopping experiences, cater to evolving customer preferences, drive operational efficiencies, and build stronger relationships with customers.

By staying informed and implementing strategies that align with these retail trends, retailers can position themselves for success in a rapidly changing market, driving growth and fostering long-term sustainability in the retail sector.

Frequently Asked Questions

1. what is the trend in retailing, 2. what is the retail trend in 2024, 3. what is the next big thing in retail, 4. which of the following is a new trend in retailing, 5. why are retail trends important, 6. what are the different trends, resources for you.

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10 Insurance Industry Trends to Know in 2024

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Without trust, the insurance industry wouldn’t work. Consumers pay premiums, trusting that if they ever file a claim, the insurer will cover their loss based on the terms the consumer agreed to previously. However, in times of widespread global disruption , as we have witnessed over the last few years, consumer trust and confidence in businesses and brands can waver.

Consultancy EY underscores in its 2024 Global Insurance Outlook , a report on prevailing insurance industry trends, that trust plays a critical role in insurers’ efforts to build customer loyalty, increase profitability, and more. Trust can even impact their ability to take advantage of generative artificial intelligence (AI) capabilities .

So, trust is critical for insurers to maintain with their customers, and transparency plays an important role in that, as we detail in this post. But what else should insurers think about as they craft their insurance marketing strategies this year? What other trends should they be tracking and responding to? We’ve organized 10, including trust and transparency, that we think most insurers will have on their radar in 2024. 

Rising Trends in the Insurance Industry

Insurance statistics show that the industry is ultra-competitive and beset by disruption. Research also suggests that few consumers are satisfied with their insurers. High prices, inconsistent service, problems purchasing insurance online, and poor reviews can all work against marketers fighting to help their insurance businesses gain market share.

Keeping on top of the trends that we’ve outlined below can help insurers and their marketing teams counter these issues and provide a vital lift to insurance marketing strategies for this year.  

Trend #1: Emphasizing Trust and Transparency

As EY, Deloitte , PwC , and other consultants agree, trust matters in insurance. Yet, as EY points out in its aforementioned global report, this trust is about more than “brand trust.” Trust extends from consumers, who want to receive value for money and certainty when it comes to coverage payouts, and to regulators, who want insurers to be trustworthy partners in expanding the industry.

Therefore, transparency is a key component of building trust. Insurance is a highly specialized and complex business. The more insurers can disclose how they make decisions, the more consumers and regulators will have confidence in their decision-making. Transparency is also vital when it comes to the use of transformative ( and sometimes quite opaque ) technologies like AI.

Trend #2: Growing Demand for Coverage

According to Fitch Ratings , most lines of insurance are likely to show increased demand from consumers this year, despite four years of consistently rising premiums. The good news for consumers is that inflation doesn’t typically affect insurance premiums. 

Despite this, one insurance industry trend to watch could be in the automotive sector, where observers expect auto premiums to trend higher while claims trend lower. That means insurers will need to prove the value of automotive insurance, demonstrate the importance of having coverage, and justify the higher expense to customers. Innovative marketing strategies will be critical to getting those messages across clearly.

Trend #3: Tightening Marketing Budgets

At the same time that demand for insurance is increasing, insurance marketing departments are under pressure to defend their budgets or risk having them cut. In this environment, accurate attribution of campaigns is especially critical for marketers.

One way to raise awareness of how marketing is making an impact is to closely track the interconnection between online and offline customer journeys. Online is easy to track, and while many consumers today conduct their initial research online, many still prefer to complete transactions offline. This makes capturing data from offline conversations, such as phone calls, even more important.

With the right technology, this is easy to do. Invoca’s call tracking and analysis software , for example, captures 100% of calls and analyzes which ones are conversions, thereby providing marketing with irrefutable attribution evidence. You can use this evidence to prove your full return on ad spend (ROAS) and optimize your overall marketing spend. 

Trend #4: Expanding Use of Digital Channels

Expect the insurance industry’s digital transformation to continue this year, with many companies investing more in mobile technology, such as consumer-facing apps, digital platforms, and online portals.

The strategic use of digital channels can enhance the customer experience, streamline processes, and enable remote transactions. Research has found that more than half of all online searches for insurance products are conducted via smartphone. However, marketers should keep in mind that many consumers still use their smartphones to make calls that lead to transactions. 

Trend #5: Rapidly Rising AI Adoption

AI is revolutionizing almost every type of business in the world, from apple orchards to zoos . Many organizations are scrambling to adopt AI to help support their business processes, data gathering, and analysis. In the insurance industry, AI is used to police potential fraud, process claims, deliver information via chatbots and virtual assistants, and power new products, such as usage-based insurance for drivers, discussed later in this post.

Another way to quickly deploy insurance AI is to use conversation intelligence software like Invoca to track which marketing campaigns are driving insurance customer leads . You can also use Invoca to capture rich data from phone conversations, such as customers’ purchasing preferences and barriers to making a purchase. You can then use those insights to retarget callers more effectively —  for example, by serving them ads for the insurance products and bundles they expressed an interest in.   

Trend #6: Accelerating Product Innovation

Like any industry, the insurance sector must innovate to grow. That includes developing new products that meet, and sometimes anticipate, consumer demand. In 2024, look for new products such as these to blossom:

• Cyber insurance covers organizations and individuals against financial losses, liability, or legal costs caused by cybercrime such as data breaches, data loss, and ransomware attacks. The global market for cyber insurance is expected to grow from about $12 billion today to more than $90 billion by 2033, according to Infosecurity magazine.
• Usage-based insurance (UBI), also known as telematics insurance , is a form of auto insurance based on data collected through driving apps, Bluetooth connectivity, built-in systems such as OnStar, or in-car plug-in devices. Data transmitted to the insurer in real time measures the insured’s braking, speed, and overall driving performance against industry data to determine if the driver is a higher or lower risk than average and calculates premiums accordingly.
• Parametric insurance is a type of fast-tracked disaster insurance in which the insurer agrees to immediately settle claims for an amount specified in the policy rather than actual losses when a specific event occurs. For example, a town in the southeastern United States may take out parametric insurance to recover $2.5 million if an EF-3 or higher tornado hits the town. 

Trend #7: Tailoring Offerings to Customer Needs and Preferences

Personalization is the way of the future for insurance marketing strategies, especially within omnichannel marketing programs .

Most customers engaging with a brand want and expect a consistent and personal experience. The increasing use of data-driven digital tools by consumers makes it easier for insurers to provide more seamless and engaging journeys. The ability to marry online data with offline conversation data using call tracking and conversation intelligence software also allows marketers to develop a complete picture of the consumer for greater personalization.

Tools such as Invoca PreSense effectively link online and offline journeys by providing sales agents with data on webpages or specific ad campaigns a caller interacted with before they picked up the phone. This seamless transition from online to offline makes it easier for agents to personalize calls and tailor conversations to meet customer needs.

Trend #8: Increasing Disruption in the Industry

Just as in the fintech sector, disruption driven by technology is rife in the insurance world. Insurtech startups such as Lemonade, Esurance, and Next use innovative technologies like AI, blockchain, and the Internet of Things (IoT) to shake up traditional insurance models by hyper-personalizing products and services. 

Some examples of this disruption include:

• The development of digital insurance brokerages, which are often staffed by virtual brokers
• On-demand insurance, where customers buy products for a specific purpose and time period, such as holiday travel
• Peer-to-peer insurance , or P2P, where like-minded individuals or families combine premium payments to create small-group coverage
• Blockchain-based products such as smart contracts, which offer full transparency to the insurer and the insured and can be automatically voided if either party fails to fulfill the terms of the contract

Trend #9: Navigating Regulatory Requirements

Like most business operators, insurers face a complex and rapidly evolving regulatory landscape. Depending on the nature and scope of an insurer’s operations, that terrain can include stringent data protection and privacy regulations, such as the European Union’s General Data Protection Regulation ( GDPR ), and the California Consumer Privacy Act (CCPA), which requires for-profit companies that operate in the Golden State to provide consumers with transparency and control of their personal data.

Regulations also apply to the various industry verticals within the insurance sphere. For example, healthcare insurers, as “covered entities” under the Healthcare Insurance Portability and Accountability Act (HIPAA), must comply with the HIPAA mandate.

These and other regulatory mandates require insurers to engage in robust and ongoing compliance and risk management efforts. They must also keep a keen eye on vendors and their compliance strategies.

At Invoca, we value and respect privacy. That’s why our call tracking software is GDPR and HIPAA compliant as well as certified in the financial services sector for payment card processing. Sensitive data like credit card numbers taken over the phone are redacted so that the data your marketing team uses is fully compliant.   

Trend #10: Adopting Customer-Centric Business Models

Another top trend for the insurance industry this year, and likely beyond, is a wider embrace of customer-centricity in everyday business. By shifting to a customer-centric business model, insurers can be sure to place the customer at the center of every business function, not just sales, and deliver products that solve problems for their customers.

This could mean providing insurance through third parties like retailers for products such as electronics or furniture or retirement products through banks or financial advisers. The keys to delivering a customer-centric business model, of course, are to deliver a seamless customer experience and truly know your customer, and that requires using the right tools to listen to the voice of the customer .

How Insurance Companies Create Better Experiences and Drive More Revenue with Invoca

Invoca helps insurance marketers adapt to the latest insurance market trends so they can achieve their goals. Our call tracking and conversation intelligence platform assists marketers in creating seamless omnichannel journeys for customers that build loyalty and help drive sales conversions.

Insights from phone conversations gleaned with AI and delivered in real time allow marketers to understand their customers on a much deeper level and create more appealing products and compelling messaging. This rich data can also guide marketers to spend smarter and properly allocate budgets to take advantage of the latest marketing and insurance advertising trends.

Ultimately, these actions can result in more quality leads, more conversions, and more revenue for your insurance company. It can also help to deepen trust between your customers and your brand.

Additional Reading

Want to learn more about how Invoca can help you supercharge your insurance marketing strategies? Check out these resources:

• How AI Is Transforming the Insurance Industry

Conversation Intelligence: Call Tracking for Insurance Companies

You can also set up a customized demo to see for yourself how Invoca can help you optimize your marketing efforts and create better customer experiences. 

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