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Neal Haddaway

October 19th, 2020, 8 common problems with literature reviews and how to fix them.

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Literature reviews are an integral part of the process and communication of scientific research. Whilst systematic reviews have become regarded as the highest standard of evidence synthesis, many literature reviews fall short of these standards and may end up presenting biased or incorrect conclusions. In this post, Neal Haddaway highlights 8 common problems with literature review methods, provides examples for each and provides practical solutions for ways to mitigate them.

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Researchers regularly review the literature – it’s an integral part of day-to-day research: finding relevant research, reading and digesting the main findings, summarising across papers, and making conclusions about the evidence base as a whole. However, there is a fundamental difference between brief, narrative approaches to summarising a selection of studies and attempting to reliably and comprehensively summarise an evidence base to support decision-making in policy and practice.

So-called ‘evidence-informed decision-making’ (EIDM) relies on rigorous systematic approaches to synthesising the evidence. Systematic review has become the highest standard of evidence synthesis and is well established in the pipeline from research to practice in the field of health . Systematic reviews must include a suite of specifically designed methods for the conduct and reporting of all synthesis activities (planning, searching, screening, appraising, extracting data, qualitative/quantitative/mixed methods synthesis, writing; e.g. see the Cochrane Handbook ). The method has been widely adapted into other fields, including environment (the Collaboration for Environmental Evidence ) and social policy (the Campbell Collaboration ).

Despite the growing interest in systematic reviews, traditional approaches to reviewing the literature continue to persist in contemporary publications across disciplines. These reviews, some of which are incorrectly referred to as ‘systematic’ reviews, may be susceptible to bias and as a result, may end up providing incorrect conclusions. This is of particular concern when reviews address key policy- and practice- relevant questions, such as the ongoing COVID-19 pandemic or climate change.

These limitations with traditional literature review approaches could be improved relatively easily with a few key procedures; some of them not prohibitively costly in terms of skill, time or resources.

In our recent paper in Nature Ecology and Evolution , we highlight 8 common problems with traditional literature review methods, provide examples for each from the field of environmental management and ecology, and provide practical solutions for ways to mitigate them.

There is a lack of awareness and appreciation of the methods needed to ensure systematic reviews are as free from bias and as reliable as possible: demonstrated by recent, flawed, high-profile reviews. We call on review authors to conduct more rigorous reviews, on editors and peer-reviewers to gate-keep more strictly, and the community of methodologists to better support the broader research community. Only by working together can we build and maintain a strong system of rigorous, evidence-informed decision-making in conservation and environmental management.

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About the author

Neal Haddaway is a Senior Research Fellow at the Stockholm Environment Institute, a Humboldt Research Fellow at the Mercator Research Institute on Global Commons and Climate Change, and a Research Associate at the Africa Centre for Evidence. He researches evidence synthesis methodology and conducts systematic reviews and maps in the field of sustainability and environmental science. His main research interests focus on improving the transparency, efficiency and reliability of evidence synthesis as a methodology and supporting evidence synthesis in resource constrained contexts. He co-founded and coordinates the Evidence Synthesis Hackathon (www.eshackathon.org) and is the leader of the Collaboration for Environmental Evidence centre at SEI. @nealhaddaway

Why is mission creep a problem and not a legitimate response to an unexpected finding in the literature? Surely the crucial points are that the review’s scope is stated clearly and implemented rigorously, not when the scope was finalised.

• Pingback: Quick, but not dirty – Can rapid evidence reviews reliably inform policy? | Impact of Social Sciences

#9. Most of them are terribly boring. Which is why I teach students how to make them engaging…and useful.

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Eight problems with literature reviews and how to fix them

Affiliations.

• 1 Mercator Research Institute on Climate Change and Global Commons, Berlin, Germany. [email protected].
• 2 Stockholm Environment Institute, Stockholm, Sweden. [email protected].
• 3 Africa Centre for Evidence, University of Johannesburg, Johannesburg, South Africa. [email protected].
• 4 College of Medicine and Health, Exeter University, Exeter, UK.
• 5 Department of Zoology, University of Cambridge, Cambridge, UK.
• 6 School of Biological Sciences, University of East Anglia, Norwich, UK.
• 7 Department of Biological Sciences, Royal Holloway University of London, Egham, UK.
• 8 Stockholm Environment Institute, Stockholm, Sweden.
• 9 Department of Zoology, University of Oxford, Oxford, UK.
• 10 Collaboration for Environmental Evidence, UK Centre, School of Natural Sciences, Bangor University, Bangor, UK.
• 11 Liljus ltd, London, UK.
• 12 Department of Forest Sciences, University of Helsinki, Helsinki, Finland.
• 13 Evidence Synthesis Lab, School of Natural and Environmental Sciences, University of Newcastle, Newcastle-upon-Tyne, UK.
• PMID: 33046871
• DOI: 10.1038/s41559-020-01295-x

Traditional approaches to reviewing literature may be susceptible to bias and result in incorrect decisions. This is of particular concern when reviews address policy- and practice-relevant questions. Systematic reviews have been introduced as a more rigorous approach to synthesizing evidence across studies; they rely on a suite of evidence-based methods aimed at maximizing rigour and minimizing susceptibility to bias. Despite the increasing popularity of systematic reviews in the environmental field, evidence synthesis methods continue to be poorly applied in practice, resulting in the publication of syntheses that are highly susceptible to bias. Recognizing the constraints that researchers can sometimes feel when attempting to plan, conduct and publish rigorous and comprehensive evidence syntheses, we aim here to identify major pitfalls in the conduct and reporting of systematic reviews, making use of recent examples from across the field. Adopting a 'critical friend' role in supporting would-be systematic reviews and avoiding individual responses to police use of the 'systematic review' label, we go on to identify methodological solutions to mitigate these pitfalls. We then highlight existing support available to avoid these issues and call on the entire community, including systematic review specialists, to work towards better evidence syntheses for better evidence and better decisions.

• Environment
• Research Design
• Systematic Reviews as Topic*

Advantages and disadvantages of literature review

This comprehensive article explores some of the advantages and disadvantages of literature review in research. Reviewing relevant literature is a key area in research, and indeed, it is a research activity in itself. It helps researchers investigate a particular topic in detail. However, it has some limitations as well.

What is literature review?

In order to understand the advantages and disadvantages of literature review, it is important to understand what a literature review is and how it differs from other methods of research. According to Jones and Gratton (2009) a literature review essentially consists of critically reading, evaluating, and organising existing literature on a topic to assess the state of knowledge in the area. It is sometimes called critical review.

A literature review is a select analysis of existing research which is relevant to a researcher’s selected topic, showing how it relates to their investigation. It explains and justifies how their investigation may help answer some of the questions or gaps in the chosen area of study (University of Reading, 2022).

A literature review is a term used in the field of research to describe a systematic and methodical investigation of the relevant literature on a particular topic. In other words, it is an analysis of existing research on a topic in order to identify any relevant studies and draw conclusions about the topic.

A literature review is not the same as a bibliography or a database search. Rather than simply listing references to sources of information, a literature review involves critically evaluating and summarizing existing research on a topic. As such, it is a much more detailed and complex process than simply searching databases and websites, and it requires a lot of effort and skills.

Advantages of literature review

Information synthesis

A literature review is a very thorough and methodical exercise. It can be used to synthesize information and draw conclusions about a particular topic. Through a careful evaluation and critical summarization, researchers can draw a clear and comprehensive picture of the chosen topic.

Familiarity with the current knowledge

According to the University of Illinois (2022), literature reviews allow researchers to gain familiarity with the existing knowledge in their selected field, as well as the boundaries and limitations of that field.

Creation of new body of knowledge

One of the key advantages of literature review is that it creates new body of knowledge. Through careful evaluation and critical summarisation, researchers can create a new body of knowledge and enrich the field of study.

Answers to a range of questions

Literature reviews help researchers analyse the existing body of knowledge to determine the answers to a range of questions concerning a particular subject.

Disadvantages of literature review

Time consuming

As a literature review involves collecting and evaluating research and summarizing the findings, it requires a significant amount of time. To conduct a comprehensive review, researchers need to read many different articles and analyse a lot of data. This means that their review will take a long time to complete.

Lack of quality sources  

Researchers are expected to use a wide variety of sources of information to present a comprehensive review. However, it may sometimes be challenging for them to identify the quality sources because of the availability of huge numbers in their chosen field. It may also happen because of the lack of past empirical work, particularly if the selected topic is an unpopular one.

Descriptive writing

One of the major disadvantages of literature review is that instead of critical appreciation, some researchers end up developing reviews that are mostly descriptive. Their reviews are often more like summaries of the work of other writers and lack in criticality. It is worth noting that they must go beyond describing the literature.

Key features of literature review

Clear organisation

A literature review is typically a very critical and thorough process. Universities usually recommend students a particular structure to develop their reviews. Like all other academic writings, a review starts with an introduction and ends with a conclusion. Between the beginning and the end, researchers present the main body of the review containing the critical discussion of sources.

No obvious bias

A key feature of a literature review is that it should be very unbiased and objective. However, it should be mentioned that researchers may sometimes be influenced by their own opinions of the world.

Proper citation

One of the key features of literature review is that it must be properly cited. Researchers should include all the sources that they have used for information. They must do citations and provide a reference list by the end in line with a recognized referencing system such as Harvard.

To conclude this article, it can be said that a literature review is a type of research that seeks to examine and summarise existing research on a particular topic. It is an essential part of a dissertation/thesis. However, it is not an easy thing to handle by an inexperienced person. It also requires a lot of time and patience.

Hope you like this ‘Advantages and disadvantages of literature review’. Please share this with others to support our research work.

Other useful articles:

How to evaluate website content

Advantages and disadvantages of primary and secondary research

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Last update: 08 May 2022

References:

Jones, I., & Gratton, C. (2009) Research Methods for Sports Shttps://www.howandwhat.net/new/evaluate-website-content/tudies, 2 nd edition, London: Routledge

University of Illinois (2022) Literature review, available at: https://www.uis.edu/learning-hub/writing-resources/handouts/learning-hub/literature-review (accessed 08 May 2022)

University of Reading (2022) Literature reviews, available at: https://libguides.reading.ac.uk/literaturereview/starting (accessed 07 May 2022)

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Eight problems with literature reviews and how to fix them

• Neal R. Haddaway   ORCID: orcid.org/0000-0003-3902-2234 1 , 2 , 3 ,
• Alison Bethel 4 ,
• Lynn V. Dicks 5 , 6 ,
• Julia Koricheva   ORCID: orcid.org/0000-0002-9033-0171 7 ,
• Biljana Macura   ORCID: orcid.org/0000-0002-4253-1390 2 ,
• Gillian Petrokofsky 8 ,
• Andrew S. Pullin 9 ,
• Sini Savilaakso   ORCID: orcid.org/0000-0002-8514-8105 10 , 11 &
• Gavin B. Stewart   ORCID: orcid.org/0000-0001-5684-1544 12  

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An Author Correction to this article was published on 19 October 2020

This article has been updated

Traditional approaches to reviewing literature may be susceptible to bias and result in incorrect decisions. This is of particular concern when reviews address policy- and practice-relevant questions. Systematic reviews have been introduced as a more rigorous approach to synthesizing evidence across studies; they rely on a suite of evidence-based methods aimed at maximizing rigour and minimizing susceptibility to bias. Despite the increasing popularity of systematic reviews in the environmental field, evidence synthesis methods continue to be poorly applied in practice, resulting in the publication of syntheses that are highly susceptible to bias. Recognizing the constraints that researchers can sometimes feel when attempting to plan, conduct and publish rigorous and comprehensive evidence syntheses, we aim here to identify major pitfalls in the conduct and reporting of systematic reviews, making use of recent examples from across the field. Adopting a ‘critical friend’ role in supporting would-be systematic reviews and avoiding individual responses to police use of the ‘systematic review’ label, we go on to identify methodological solutions to mitigate these pitfalls. We then highlight existing support available to avoid these issues and call on the entire community, including systematic review specialists, to work towards better evidence syntheses for better evidence and better decisions.

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Acknowledgements

We thank C. Shortall from Rothamstead Research for useful discussions on the topic.

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Neal R. Haddaway

Stockholm Environment Institute, Stockholm, Sweden

Neal R. Haddaway & Biljana Macura

Africa Centre for Evidence, University of Johannesburg, Johannesburg, South Africa

College of Medicine and Health, Exeter University, Exeter, UK

Alison Bethel

Department of Zoology, University of Cambridge, Cambridge, UK

Lynn V. Dicks

School of Biological Sciences, University of East Anglia, Norwich, UK

Department of Biological Sciences, Royal Holloway University of London, Egham, UK

Julia Koricheva

Department of Zoology, University of Oxford, Oxford, UK

Gillian Petrokofsky

Collaboration for Environmental Evidence, UK Centre, School of Natural Sciences, Bangor University, Bangor, UK

Andrew S. Pullin

Liljus ltd, London, UK

Sini Savilaakso

Department of Forest Sciences, University of Helsinki, Helsinki, Finland

Evidence Synthesis Lab, School of Natural and Environmental Sciences, University of Newcastle, Newcastle-upon-Tyne, UK

Gavin B. Stewart

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Examples of literature reviews and common problems identified.

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Haddaway, N.R., Bethel, A., Dicks, L.V. et al. Eight problems with literature reviews and how to fix them. Nat Ecol Evol 4 , 1582–1589 (2020). https://doi.org/10.1038/s41559-020-01295-x

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Neal Robert Haddaway works for the Stockholm Environment Institute and the Mercator Research Institute on Global Commons and Climate Change. He receives funding from the Alexander von Humboldt Foundation, Mistra, Formas, and Vinnova. He is also an honorary Research Associate at the Africa Centre for Evidence at the University of Johannesburg.

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Researchers regularly review the literature that’s generated by others in their field. This is an integral part of day-to-day research: finding relevant research, reading and digesting the main findings, summarising across papers, and making conclusions about the evidence base as a whole.

However, there is a fundamental difference between brief, narrative approaches to summarising a selection of studies and attempting to reliably, comprehensively summarise an evidence base to support decision-making in policy and practice.

So-called “evidence-informed decision-making” relies on rigorous systematic approaches to synthesising the evidence. Systematic review has become the highest standard of evidence synthesis. It is well established in the pipeline from research to practice in several fields including health , the environment and social policy . Rigorous systematic reviews are vital for decision-making because they help to provide the strongest evidence that a policy is likely to work (or not). They also help to avoid expensive or dangerous mistakes in the choice of policies.

But systematic review has not yet entirely replaced traditional methods of literature review. These traditional reviews may be susceptible to bias and so may end up providing incorrect conclusions. This is especially worrying when reviews address key policy and practice questions.

The good news is that the limitations of traditional literature review approaches could be improved relatively easily with a few key procedures. Some of these are not prohibitively costly in terms of skill, time or resources. That’s particularly important in African contexts, where resource constraints are a daily reality, but should not compromise the continent’s need for rigorous, systematic and transparent evidence to inform policy.

In our recent paper in Nature Ecology and Evolution , we highlighted eight common problems with traditional literature review methods. We gave examples for each problem, drawing from the field of environmental management and ecology. Finally, we outlined practical solutions.

These are the eight problems we identified in our paper .

First, traditional literature reviews can lack relevance. This is because limited stakeholder engagement can lead to a review that is of limited practical use to decision-makers.

Second, reviews that don’t publish their methods in an a priori (meaning that it is published before the review work begins) protocol may suffer from mission creep. In our paper we give the example of a 2019 review that initially stated it was looking at all population trends among insects. Instead, it ended up focusing only on studies that showed insect population declines. This could have been prevented by publishing and sticking to methods outlined in a protocol.

Third, a lack of transparency and replicability in the review methods may mean that the review cannot be replicated . Replicability is a central tenet of the scientific method.

Selection bias is another common problem. Here, the studies that are included in a literature review are not representative of the evidence base. A lack of comprehensiveness, stemming from an inappropriate search method, can also mean that reviews end up with the wrong evidence for the question at hand.

Traditional reviews may also exclude grey literature . This is defined as any document

produced on all levels of government, academics, business and industry in print and electronic formats, but which is not controlled by commercial publishers, i.e., where publishing is not the primary activity of the producing body.

It includes organisational reports and unpublished theses or other studies . Traditional reviews may also fail to test for evidence of publication bias; both these issues can result in incorrect or misleading conclusions. Another common error is to treat all evidence as equally valid. The reality is that some research studies are more valid than others. This needs to be accounted for in the synthesis.

Inappropriate synthesis is another common issue. This involves methods like vote-counting, which refers to tallying studies based on their statistical significance. Finally, a lack of consistency and error checking (as would happen when a reviewer works alone) can introduce errors and biases if a single reviewer makes decisions without consensus .

All of these common problems can be solved, though. Here’s how.

Stakeholders can be identified, mapped and contacted for feedback and inclusion without the need for extensive budgets. Best-practice guidelines for this process already exist .

Researchers can carefully design and publish an a priori protocol that outlines planned methods for searching, screening, data extraction, critical appraisal and synthesis in detail. Organisations like the Collaboration for Environmental Evidence have existing protocols from which people can draw.

Researchers also need to be explicit and use high-quality guidance and standards for review conduct and reporting . Several such standards already exist .

Another useful approach is to carefully design a search strategy with an info specialist; to trial the search strategy against a benchmark list; and to use multiple bibliographic databases, languages and sources of grey literature. Researchers should then publish their search methods in an a priori protocol for peer review.

Researchers should consider carefully planning and trialling a critical appraisal tool before starting the process in full, learning from existing robust critical appraisal tools . Critical appraisal is the carefully planned assessment of all possible risks of bias and possible confounders in a research study. Researchers should select their synthesis method carefully, based on the data analysed. Vote-counting should never be used instead of meta-analysis. Formal methods for narrative synthesis should be used to summarise and describe the evidence base.

Finally, at least two reviewers should screen a subset of the evidence base to ensure consistency and shared understanding of the methods before proceeding. Ideally, reviewers should conduct all decisions separately and then consolidate.

Collaboration

Collaboration is crucial to address the problems with traditional review processes. Authors need to conduct more rigorous reviews. Editors and peer reviewers need to gate-keep more strictly. The community of methodologists needs to better support the broader research community.

Working together, the academic and research community can build and maintain a strong system of rigorous, evidence-informed decision-making in conservation and environmental management – and, ultimately, in other disciplines.

• Systematic reviews
• Evidence based policy
• Academic research

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• What is a Literature Review? | Guide, Template, & Examples

What is a Literature Review? | Guide, Template, & Examples

Published on 22 February 2022 by Shona McCombes . Revised on 7 June 2022.

What is a literature review? A literature review is a survey of scholarly sources on a specific topic. It provides an overview of current knowledge, allowing you to identify relevant theories, methods, and gaps in the existing research.

There are five key steps to writing a literature review:

• Search for relevant literature
• Evaluate sources
• Identify themes, debates and gaps
• Outline the structure
• Write your literature review

A good literature review doesn’t just summarise sources – it analyses, synthesises, and critically evaluates to give a clear picture of the state of knowledge on the subject.

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Table of contents

Why write a literature review, examples of literature reviews, step 1: search for relevant literature, step 2: evaluate and select sources, step 3: identify themes, debates and gaps, step 4: outline your literature review’s structure, step 5: write your literature review, frequently asked questions about literature reviews, introduction.

• Quick Run-through
• Step 1 & 2

When you write a dissertation or thesis, you will have to conduct a literature review to situate your research within existing knowledge. The literature review gives you a chance to:

• Demonstrate your familiarity with the topic and scholarly context
• Develop a theoretical framework and methodology for your research
• Position yourself in relation to other researchers and theorists
• Show how your dissertation addresses a gap or contributes to a debate

You might also have to write a literature review as a stand-alone assignment. In this case, the purpose is to evaluate the current state of research and demonstrate your knowledge of scholarly debates around a topic.

The content will look slightly different in each case, but the process of conducting a literature review follows the same steps. We’ve written a step-by-step guide that you can follow below.

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Writing literature reviews can be quite challenging! A good starting point could be to look at some examples, depending on what kind of literature review you’d like to write.

• Example literature review #1: “Why Do People Migrate? A Review of the Theoretical Literature” ( Theoretical literature review about the development of economic migration theory from the 1950s to today.)
• Example literature review #2: “Literature review as a research methodology: An overview and guidelines” ( Methodological literature review about interdisciplinary knowledge acquisition and production.)
• Example literature review #3: “The Use of Technology in English Language Learning: A Literature Review” ( Thematic literature review about the effects of technology on language acquisition.)
• Example literature review #4: “Learners’ Listening Comprehension Difficulties in English Language Learning: A Literature Review” ( Chronological literature review about how the concept of listening skills has changed over time.)

You can also check out our templates with literature review examples and sample outlines at the links below.

Download Word doc Download Google doc

Before you begin searching for literature, you need a clearly defined topic .

If you are writing the literature review section of a dissertation or research paper, you will search for literature related to your research objectives and questions .

If you are writing a literature review as a stand-alone assignment, you will have to choose a focus and develop a central question to direct your search. Unlike a dissertation research question, this question has to be answerable without collecting original data. You should be able to answer it based only on a review of existing publications.

Make a list of keywords

Start by creating a list of keywords related to your research topic. Include each of the key concepts or variables you’re interested in, and list any synonyms and related terms. You can add to this list if you discover new keywords in the process of your literature search.

• Social media, Facebook, Instagram, Twitter, Snapchat, TikTok
• Body image, self-perception, self-esteem, mental health
• Generation Z, teenagers, adolescents, youth

Search for relevant sources

Use your keywords to begin searching for sources. Some databases to search for journals and articles include:

• Your university’s library catalogue
• Google Scholar
• Project Muse (humanities and social sciences)
• Medline (life sciences and biomedicine)
• EconLit (economics)
• Inspec (physics, engineering and computer science)

You can use boolean operators to help narrow down your search:

Read the abstract to find out whether an article is relevant to your question. When you find a useful book or article, you can check the bibliography to find other relevant sources.

To identify the most important publications on your topic, take note of recurring citations. If the same authors, books or articles keep appearing in your reading, make sure to seek them out.

You probably won’t be able to read absolutely everything that has been written on the topic – you’ll have to evaluate which sources are most relevant to your questions.

For each publication, ask yourself:

• What question or problem is the author addressing?
• What are the key concepts and how are they defined?
• What are the key theories, models and methods? Does the research use established frameworks or take an innovative approach?
• What are the results and conclusions of the study?
• How does the publication relate to other literature in the field? Does it confirm, add to, or challenge established knowledge?
• How does the publication contribute to your understanding of the topic? What are its key insights and arguments?
• What are the strengths and weaknesses of the research?

Make sure the sources you use are credible, and make sure you read any landmark studies and major theories in your field of research.

You can find out how many times an article has been cited on Google Scholar – a high citation count means the article has been influential in the field, and should certainly be included in your literature review.

The scope of your review will depend on your topic and discipline: in the sciences you usually only review recent literature, but in the humanities you might take a long historical perspective (for example, to trace how a concept has changed in meaning over time).

Remember that you can use our template to summarise and evaluate sources you’re thinking about using!

Take notes and cite your sources

As you read, you should also begin the writing process. Take notes that you can later incorporate into the text of your literature review.

It’s important to keep track of your sources with references to avoid plagiarism . It can be helpful to make an annotated bibliography, where you compile full reference information and write a paragraph of summary and analysis for each source. This helps you remember what you read and saves time later in the process.

You can use our free APA Reference Generator for quick, correct, consistent citations.

To begin organising your literature review’s argument and structure, you need to understand the connections and relationships between the sources you’ve read. Based on your reading and notes, you can look for:

• Trends and patterns (in theory, method or results): do certain approaches become more or less popular over time?
• Themes: what questions or concepts recur across the literature?
• Debates, conflicts and contradictions: where do sources disagree?
• Pivotal publications: are there any influential theories or studies that changed the direction of the field?
• Gaps: what is missing from the literature? Are there weaknesses that need to be addressed?

This step will help you work out the structure of your literature review and (if applicable) show how your own research will contribute to existing knowledge.

• Most research has focused on young women.
• There is an increasing interest in the visual aspects of social media.
• But there is still a lack of robust research on highly-visual platforms like Instagram and Snapchat – this is a gap that you could address in your own research.

There are various approaches to organising the body of a literature review. You should have a rough idea of your strategy before you start writing.

Depending on the length of your literature review, you can combine several of these strategies (for example, your overall structure might be thematic, but each theme is discussed chronologically).

Chronological

The simplest approach is to trace the development of the topic over time. However, if you choose this strategy, be careful to avoid simply listing and summarising sources in order.

Try to analyse patterns, turning points and key debates that have shaped the direction of the field. Give your interpretation of how and why certain developments occurred.

If you have found some recurring central themes, you can organise your literature review into subsections that address different aspects of the topic.

For example, if you are reviewing literature about inequalities in migrant health outcomes, key themes might include healthcare policy, language barriers, cultural attitudes, legal status, and economic access.

Methodological

If you draw your sources from different disciplines or fields that use a variety of research methods , you might want to compare the results and conclusions that emerge from different approaches. For example:

• Look at what results have emerged in qualitative versus quantitative research
• Discuss how the topic has been approached by empirical versus theoretical scholarship
• Divide the literature into sociological, historical, and cultural sources

Theoretical

A literature review is often the foundation for a theoretical framework . You can use it to discuss various theories, models, and definitions of key concepts.

You might argue for the relevance of a specific theoretical approach, or combine various theoretical concepts to create a framework for your research.

Like any other academic text, your literature review should have an introduction , a main body, and a conclusion . What you include in each depends on the objective of your literature review.

The introduction should clearly establish the focus and purpose of the literature review.

If you are writing the literature review as part of your dissertation or thesis, reiterate your central problem or research question and give a brief summary of the scholarly context. You can emphasise the timeliness of the topic (“many recent studies have focused on the problem of x”) or highlight a gap in the literature (“while there has been much research on x, few researchers have taken y into consideration”).

Depending on the length of your literature review, you might want to divide the body into subsections. You can use a subheading for each theme, time period, or methodological approach.

As you write, make sure to follow these tips:

• Summarise and synthesise: give an overview of the main points of each source and combine them into a coherent whole.
• Analyse and interpret: don’t just paraphrase other researchers – add your own interpretations, discussing the significance of findings in relation to the literature as a whole.
• Critically evaluate: mention the strengths and weaknesses of your sources.
• Write in well-structured paragraphs: use transitions and topic sentences to draw connections, comparisons and contrasts.

In the conclusion, you should summarise the key findings you have taken from the literature and emphasise their significance.

If the literature review is part of your dissertation or thesis, reiterate how your research addresses gaps and contributes new knowledge, or discuss how you have drawn on existing theories and methods to build a framework for your research. This can lead directly into your methodology section.

A literature review is a survey of scholarly sources (such as books, journal articles, and theses) related to a specific topic or research question .

It is often written as part of a dissertation , thesis, research paper , or proposal .

There are several reasons to conduct a literature review at the beginning of a research project:

• To familiarise yourself with the current state of knowledge on your topic
• To ensure that you’re not just repeating what others have already done
• To identify gaps in knowledge and unresolved problems that your research can address
• To develop your theoretical framework and methodology
• To provide an overview of the key findings and debates on the topic

Writing the literature review shows your reader how your work relates to existing research and what new insights it will contribute.

The literature review usually comes near the beginning of your  dissertation . After the introduction , it grounds your research in a scholarly field and leads directly to your theoretical framework or methodology .

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Literature Review Research Design

• First Online: 04 January 2024

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• Stefan Hunziker 3 &
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This chapter addresses the literature review research design’s peculiarities, characteristics, and significant fallacies. Conducting and writing poor literature reviews is one way to lower academic work’s value. State-of-the-art literature reviews are valuable and publishable scholarly documents. Too many new scholars think that empirical research is the only proper research. In this chapter, researchers find relevant information on how to write a literature review research design paper and learn about typical methodologies used for this research design. The chapter closes by referring to related research designs.

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Hunziker, S., Blankenagel, M. (2024). Literature Review Research Design. In: Research Design in Business and Management. Springer Gabler, Wiesbaden. https://doi.org/10.1007/978-3-658-42739-9_13

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What is it?

Literature reviews involve collecting information from literature that is already available, similar to a long essay. It is a written argument that builds a case from previous research (Machi and McEvoy, 2012). Every dissertation should include a literature review, but a dissertation as a whole can be a literature review. In this section we discuss literature reviews for the whole dissertation.

What are the benefits of a literature review?

There are advantages and disadvantages to any approach. The advantages of conducting a literature review include accessibility, deeper understanding of your chosen topic, identifying experts and current research within that area, and answering key questions about current research. The disadvantages might include not providing new information on the subject and, depending on the subject area, you may have to include information that is out of date.

How do I write it?

A literature review is often split into chapters, you can choose if these chapters have titles that represent the information within them, or call them chapter 1, chapter 2, ect. A regular format for a literature review is:

Introduction (including methodology)

This particular example is split into 6 sections, however it may be more or less depending on your topic.

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Lau F, Kuziemsky C, editors. Handbook of eHealth Evaluation: An Evidence-based Approach [Internet]. Victoria (BC): University of Victoria; 2017 Feb 27.

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Chapter 9 methods for literature reviews.

Guy Paré and Spyros Kitsiou .

9.1. Introduction

Literature reviews play a critical role in scholarship because science remains, first and foremost, a cumulative endeavour ( vom Brocke et al., 2009 ). As in any academic discipline, rigorous knowledge syntheses are becoming indispensable in keeping up with an exponentially growing eHealth literature, assisting practitioners, academics, and graduate students in finding, evaluating, and synthesizing the contents of many empirical and conceptual papers. Among other methods, literature reviews are essential for: (a) identifying what has been written on a subject or topic; (b) determining the extent to which a specific research area reveals any interpretable trends or patterns; (c) aggregating empirical findings related to a narrow research question to support evidence-based practice; (d) generating new frameworks and theories; and (e) identifying topics or questions requiring more investigation ( Paré, Trudel, Jaana, & Kitsiou, 2015 ).

Literature reviews can take two major forms. The most prevalent one is the “literature review” or “background” section within a journal paper or a chapter in a graduate thesis. This section synthesizes the extant literature and usually identifies the gaps in knowledge that the empirical study addresses ( Sylvester, Tate, & Johnstone, 2013 ). It may also provide a theoretical foundation for the proposed study, substantiate the presence of the research problem, justify the research as one that contributes something new to the cumulated knowledge, or validate the methods and approaches for the proposed study ( Hart, 1998 ; Levy & Ellis, 2006 ).

The second form of literature review, which is the focus of this chapter, constitutes an original and valuable work of research in and of itself ( Paré et al., 2015 ). Rather than providing a base for a researcher’s own work, it creates a solid starting point for all members of the community interested in a particular area or topic ( Mulrow, 1987 ). The so-called “review article” is a journal-length paper which has an overarching purpose to synthesize the literature in a field, without collecting or analyzing any primary data ( Green, Johnson, & Adams, 2006 ).

When appropriately conducted, review articles represent powerful information sources for practitioners looking for state-of-the art evidence to guide their decision-making and work practices ( Paré et al., 2015 ). Further, high-quality reviews become frequently cited pieces of work which researchers seek out as a first clear outline of the literature when undertaking empirical studies ( Cooper, 1988 ; Rowe, 2014 ). Scholars who track and gauge the impact of articles have found that review papers are cited and downloaded more often than any other type of published article ( Cronin, Ryan, & Coughlan, 2008 ; Montori, Wilczynski, Morgan, Haynes, & Hedges, 2003 ; Patsopoulos, Analatos, & Ioannidis, 2005 ). The reason for their popularity may be the fact that reading the review enables one to have an overview, if not a detailed knowledge of the area in question, as well as references to the most useful primary sources ( Cronin et al., 2008 ). Although they are not easy to conduct, the commitment to complete a review article provides a tremendous service to one’s academic community ( Paré et al., 2015 ; Petticrew & Roberts, 2006 ). Most, if not all, peer-reviewed journals in the fields of medical informatics publish review articles of some type.

The main objectives of this chapter are fourfold: (a) to provide an overview of the major steps and activities involved in conducting a stand-alone literature review; (b) to describe and contrast the different types of review articles that can contribute to the eHealth knowledge base; (c) to illustrate each review type with one or two examples from the eHealth literature; and (d) to provide a series of recommendations for prospective authors of review articles in this domain.

9.2. Overview of the Literature Review Process and Steps

As explained in Templier and Paré (2015) , there are six generic steps involved in conducting a review article:

• formulating the research question(s) and objective(s),
• searching the extant literature,
• screening for inclusion,
• assessing the quality of primary studies,
• extracting data, and
• analyzing data.

Although these steps are presented here in sequential order, one must keep in mind that the review process can be iterative and that many activities can be initiated during the planning stage and later refined during subsequent phases ( Finfgeld-Connett & Johnson, 2013 ; Kitchenham & Charters, 2007 ).

Formulating the research question(s) and objective(s): As a first step, members of the review team must appropriately justify the need for the review itself ( Petticrew & Roberts, 2006 ), identify the review’s main objective(s) ( Okoli & Schabram, 2010 ), and define the concepts or variables at the heart of their synthesis ( Cooper & Hedges, 2009 ; Webster & Watson, 2002 ). Importantly, they also need to articulate the research question(s) they propose to investigate ( Kitchenham & Charters, 2007 ). In this regard, we concur with Jesson, Matheson, and Lacey (2011) that clearly articulated research questions are key ingredients that guide the entire review methodology; they underscore the type of information that is needed, inform the search for and selection of relevant literature, and guide or orient the subsequent analysis. Searching the extant literature: The next step consists of searching the literature and making decisions about the suitability of material to be considered in the review ( Cooper, 1988 ). There exist three main coverage strategies. First, exhaustive coverage means an effort is made to be as comprehensive as possible in order to ensure that all relevant studies, published and unpublished, are included in the review and, thus, conclusions are based on this all-inclusive knowledge base. The second type of coverage consists of presenting materials that are representative of most other works in a given field or area. Often authors who adopt this strategy will search for relevant articles in a small number of top-tier journals in a field ( Paré et al., 2015 ). In the third strategy, the review team concentrates on prior works that have been central or pivotal to a particular topic. This may include empirical studies or conceptual papers that initiated a line of investigation, changed how problems or questions were framed, introduced new methods or concepts, or engendered important debate ( Cooper, 1988 ). Screening for inclusion: The following step consists of evaluating the applicability of the material identified in the preceding step ( Levy & Ellis, 2006 ; vom Brocke et al., 2009 ). Once a group of potential studies has been identified, members of the review team must screen them to determine their relevance ( Petticrew & Roberts, 2006 ). A set of predetermined rules provides a basis for including or excluding certain studies. This exercise requires a significant investment on the part of researchers, who must ensure enhanced objectivity and avoid biases or mistakes. As discussed later in this chapter, for certain types of reviews there must be at least two independent reviewers involved in the screening process and a procedure to resolve disagreements must also be in place ( Liberati et al., 2009 ; Shea et al., 2009 ). Assessing the quality of primary studies: In addition to screening material for inclusion, members of the review team may need to assess the scientific quality of the selected studies, that is, appraise the rigour of the research design and methods. Such formal assessment, which is usually conducted independently by at least two coders, helps members of the review team refine which studies to include in the final sample, determine whether or not the differences in quality may affect their conclusions, or guide how they analyze the data and interpret the findings ( Petticrew & Roberts, 2006 ). Ascribing quality scores to each primary study or considering through domain-based evaluations which study components have or have not been designed and executed appropriately makes it possible to reflect on the extent to which the selected study addresses possible biases and maximizes validity ( Shea et al., 2009 ). Extracting data: The following step involves gathering or extracting applicable information from each primary study included in the sample and deciding what is relevant to the problem of interest ( Cooper & Hedges, 2009 ). Indeed, the type of data that should be recorded mainly depends on the initial research questions ( Okoli & Schabram, 2010 ). However, important information may also be gathered about how, when, where and by whom the primary study was conducted, the research design and methods, or qualitative/quantitative results ( Cooper & Hedges, 2009 ). Analyzing and synthesizing data : As a final step, members of the review team must collate, summarize, aggregate, organize, and compare the evidence extracted from the included studies. The extracted data must be presented in a meaningful way that suggests a new contribution to the extant literature ( Jesson et al., 2011 ). Webster and Watson (2002) warn researchers that literature reviews should be much more than lists of papers and should provide a coherent lens to make sense of extant knowledge on a given topic. There exist several methods and techniques for synthesizing quantitative (e.g., frequency analysis, meta-analysis) and qualitative (e.g., grounded theory, narrative analysis, meta-ethnography) evidence ( Dixon-Woods, Agarwal, Jones, Young, & Sutton, 2005 ; Thomas & Harden, 2008 ).

9.3. Types of Review Articles and Brief Illustrations

EHealth researchers have at their disposal a number of approaches and methods for making sense out of existing literature, all with the purpose of casting current research findings into historical contexts or explaining contradictions that might exist among a set of primary research studies conducted on a particular topic. Our classification scheme is largely inspired from Paré and colleagues’ (2015) typology. Below we present and illustrate those review types that we feel are central to the growth and development of the eHealth domain.

9.3.1. Narrative Reviews

The narrative review is the “traditional” way of reviewing the extant literature and is skewed towards a qualitative interpretation of prior knowledge ( Sylvester et al., 2013 ). Put simply, a narrative review attempts to summarize or synthesize what has been written on a particular topic but does not seek generalization or cumulative knowledge from what is reviewed ( Davies, 2000 ; Green et al., 2006 ). Instead, the review team often undertakes the task of accumulating and synthesizing the literature to demonstrate the value of a particular point of view ( Baumeister & Leary, 1997 ). As such, reviewers may selectively ignore or limit the attention paid to certain studies in order to make a point. In this rather unsystematic approach, the selection of information from primary articles is subjective, lacks explicit criteria for inclusion and can lead to biased interpretations or inferences ( Green et al., 2006 ). There are several narrative reviews in the particular eHealth domain, as in all fields, which follow such an unstructured approach ( Silva et al., 2015 ; Paul et al., 2015 ).

Despite these criticisms, this type of review can be very useful in gathering together a volume of literature in a specific subject area and synthesizing it. As mentioned above, its primary purpose is to provide the reader with a comprehensive background for understanding current knowledge and highlighting the significance of new research ( Cronin et al., 2008 ). Faculty like to use narrative reviews in the classroom because they are often more up to date than textbooks, provide a single source for students to reference, and expose students to peer-reviewed literature ( Green et al., 2006 ). For researchers, narrative reviews can inspire research ideas by identifying gaps or inconsistencies in a body of knowledge, thus helping researchers to determine research questions or formulate hypotheses. Importantly, narrative reviews can also be used as educational articles to bring practitioners up to date with certain topics of issues ( Green et al., 2006 ).

Recently, there have been several efforts to introduce more rigour in narrative reviews that will elucidate common pitfalls and bring changes into their publication standards. Information systems researchers, among others, have contributed to advancing knowledge on how to structure a “traditional” review. For instance, Levy and Ellis (2006) proposed a generic framework for conducting such reviews. Their model follows the systematic data processing approach comprised of three steps, namely: (a) literature search and screening; (b) data extraction and analysis; and (c) writing the literature review. They provide detailed and very helpful instructions on how to conduct each step of the review process. As another methodological contribution, vom Brocke et al. (2009) offered a series of guidelines for conducting literature reviews, with a particular focus on how to search and extract the relevant body of knowledge. Last, Bandara, Miskon, and Fielt (2011) proposed a structured, predefined and tool-supported method to identify primary studies within a feasible scope, extract relevant content from identified articles, synthesize and analyze the findings, and effectively write and present the results of the literature review. We highly recommend that prospective authors of narrative reviews consult these useful sources before embarking on their work.

Darlow and Wen (2015) provide a good example of a highly structured narrative review in the eHealth field. These authors synthesized published articles that describe the development process of mobile health ( m-health ) interventions for patients’ cancer care self-management. As in most narrative reviews, the scope of the research questions being investigated is broad: (a) how development of these systems are carried out; (b) which methods are used to investigate these systems; and (c) what conclusions can be drawn as a result of the development of these systems. To provide clear answers to these questions, a literature search was conducted on six electronic databases and Google Scholar . The search was performed using several terms and free text words, combining them in an appropriate manner. Four inclusion and three exclusion criteria were utilized during the screening process. Both authors independently reviewed each of the identified articles to determine eligibility and extract study information. A flow diagram shows the number of studies identified, screened, and included or excluded at each stage of study selection. In terms of contributions, this review provides a series of practical recommendations for m-health intervention development.

9.3.2. Descriptive or Mapping Reviews

The primary goal of a descriptive review is to determine the extent to which a body of knowledge in a particular research topic reveals any interpretable pattern or trend with respect to pre-existing propositions, theories, methodologies or findings ( King & He, 2005 ; Paré et al., 2015 ). In contrast with narrative reviews, descriptive reviews follow a systematic and transparent procedure, including searching, screening and classifying studies ( Petersen, Vakkalanka, & Kuzniarz, 2015 ). Indeed, structured search methods are used to form a representative sample of a larger group of published works ( Paré et al., 2015 ). Further, authors of descriptive reviews extract from each study certain characteristics of interest, such as publication year, research methods, data collection techniques, and direction or strength of research outcomes (e.g., positive, negative, or non-significant) in the form of frequency analysis to produce quantitative results ( Sylvester et al., 2013 ). In essence, each study included in a descriptive review is treated as the unit of analysis and the published literature as a whole provides a database from which the authors attempt to identify any interpretable trends or draw overall conclusions about the merits of existing conceptualizations, propositions, methods or findings ( Paré et al., 2015 ). In doing so, a descriptive review may claim that its findings represent the state of the art in a particular domain ( King & He, 2005 ).

In the fields of health sciences and medical informatics, reviews that focus on examining the range, nature and evolution of a topic area are described by Anderson, Allen, Peckham, and Goodwin (2008) as mapping reviews . Like descriptive reviews, the research questions are generic and usually relate to publication patterns and trends. There is no preconceived plan to systematically review all of the literature although this can be done. Instead, researchers often present studies that are representative of most works published in a particular area and they consider a specific time frame to be mapped.

An example of this approach in the eHealth domain is offered by DeShazo, Lavallie, and Wolf (2009). The purpose of this descriptive or mapping review was to characterize publication trends in the medical informatics literature over a 20-year period (1987 to 2006). To achieve this ambitious objective, the authors performed a bibliometric analysis of medical informatics citations indexed in medline using publication trends, journal frequencies, impact factors, Medical Subject Headings (MeSH) term frequencies, and characteristics of citations. Findings revealed that there were over 77,000 medical informatics articles published during the covered period in numerous journals and that the average annual growth rate was 12%. The MeSH term analysis also suggested a strong interdisciplinary trend. Finally, average impact scores increased over time with two notable growth periods. Overall, patterns in research outputs that seem to characterize the historic trends and current components of the field of medical informatics suggest it may be a maturing discipline (DeShazo et al., 2009).

9.3.3. Scoping Reviews

Scoping reviews attempt to provide an initial indication of the potential size and nature of the extant literature on an emergent topic (Arksey & O’Malley, 2005; Daudt, van Mossel, & Scott, 2013 ; Levac, Colquhoun, & O’Brien, 2010). A scoping review may be conducted to examine the extent, range and nature of research activities in a particular area, determine the value of undertaking a full systematic review (discussed next), or identify research gaps in the extant literature ( Paré et al., 2015 ). In line with their main objective, scoping reviews usually conclude with the presentation of a detailed research agenda for future works along with potential implications for both practice and research.

Unlike narrative and descriptive reviews, the whole point of scoping the field is to be as comprehensive as possible, including grey literature (Arksey & O’Malley, 2005). Inclusion and exclusion criteria must be established to help researchers eliminate studies that are not aligned with the research questions. It is also recommended that at least two independent coders review abstracts yielded from the search strategy and then the full articles for study selection ( Daudt et al., 2013 ). The synthesized evidence from content or thematic analysis is relatively easy to present in tabular form (Arksey & O’Malley, 2005; Thomas & Harden, 2008 ).

One of the most highly cited scoping reviews in the eHealth domain was published by Archer, Fevrier-Thomas, Lokker, McKibbon, and Straus (2011) . These authors reviewed the existing literature on personal health record ( phr ) systems including design, functionality, implementation, applications, outcomes, and benefits. Seven databases were searched from 1985 to March 2010. Several search terms relating to phr s were used during this process. Two authors independently screened titles and abstracts to determine inclusion status. A second screen of full-text articles, again by two independent members of the research team, ensured that the studies described phr s. All in all, 130 articles met the criteria and their data were extracted manually into a database. The authors concluded that although there is a large amount of survey, observational, cohort/panel, and anecdotal evidence of phr benefits and satisfaction for patients, more research is needed to evaluate the results of phr implementations. Their in-depth analysis of the literature signalled that there is little solid evidence from randomized controlled trials or other studies through the use of phr s. Hence, they suggested that more research is needed that addresses the current lack of understanding of optimal functionality and usability of these systems, and how they can play a beneficial role in supporting patient self-management ( Archer et al., 2011 ).

9.3.4. Forms of Aggregative Reviews

Healthcare providers, practitioners, and policy-makers are nowadays overwhelmed with large volumes of information, including research-based evidence from numerous clinical trials and evaluation studies, assessing the effectiveness of health information technologies and interventions ( Ammenwerth & de Keizer, 2004 ; Deshazo et al., 2009 ). It is unrealistic to expect that all these disparate actors will have the time, skills, and necessary resources to identify the available evidence in the area of their expertise and consider it when making decisions. Systematic reviews that involve the rigorous application of scientific strategies aimed at limiting subjectivity and bias (i.e., systematic and random errors) can respond to this challenge.

Systematic reviews attempt to aggregate, appraise, and synthesize in a single source all empirical evidence that meet a set of previously specified eligibility criteria in order to answer a clearly formulated and often narrow research question on a particular topic of interest to support evidence-based practice ( Liberati et al., 2009 ). They adhere closely to explicit scientific principles ( Liberati et al., 2009 ) and rigorous methodological guidelines (Higgins & Green, 2008) aimed at reducing random and systematic errors that can lead to deviations from the truth in results or inferences. The use of explicit methods allows systematic reviews to aggregate a large body of research evidence, assess whether effects or relationships are in the same direction and of the same general magnitude, explain possible inconsistencies between study results, and determine the strength of the overall evidence for every outcome of interest based on the quality of included studies and the general consistency among them ( Cook, Mulrow, & Haynes, 1997 ). The main procedures of a systematic review involve:

• Formulating a review question and developing a search strategy based on explicit inclusion criteria for the identification of eligible studies (usually described in the context of a detailed review protocol).
• Searching for eligible studies using multiple databases and information sources, including grey literature sources, without any language restrictions.
• Selecting studies, extracting data, and assessing risk of bias in a duplicate manner using two independent reviewers to avoid random or systematic errors in the process.
• Analyzing data using quantitative or qualitative methods.
• Presenting results in summary of findings tables.
• Interpreting results and drawing conclusions.

Many systematic reviews, but not all, use statistical methods to combine the results of independent studies into a single quantitative estimate or summary effect size. Known as meta-analyses , these reviews use specific data extraction and statistical techniques (e.g., network, frequentist, or Bayesian meta-analyses) to calculate from each study by outcome of interest an effect size along with a confidence interval that reflects the degree of uncertainty behind the point estimate of effect ( Borenstein, Hedges, Higgins, & Rothstein, 2009 ; Deeks, Higgins, & Altman, 2008 ). Subsequently, they use fixed or random-effects analysis models to combine the results of the included studies, assess statistical heterogeneity, and calculate a weighted average of the effect estimates from the different studies, taking into account their sample sizes. The summary effect size is a value that reflects the average magnitude of the intervention effect for a particular outcome of interest or, more generally, the strength of a relationship between two variables across all studies included in the systematic review. By statistically combining data from multiple studies, meta-analyses can create more precise and reliable estimates of intervention effects than those derived from individual studies alone, when these are examined independently as discrete sources of information.

The review by Gurol-Urganci, de Jongh, Vodopivec-Jamsek, Atun, and Car (2013) on the effects of mobile phone messaging reminders for attendance at healthcare appointments is an illustrative example of a high-quality systematic review with meta-analysis. Missed appointments are a major cause of inefficiency in healthcare delivery with substantial monetary costs to health systems. These authors sought to assess whether mobile phone-based appointment reminders delivered through Short Message Service ( sms ) or Multimedia Messaging Service ( mms ) are effective in improving rates of patient attendance and reducing overall costs. To this end, they conducted a comprehensive search on multiple databases using highly sensitive search strategies without language or publication-type restrictions to identify all rct s that are eligible for inclusion. In order to minimize the risk of omitting eligible studies not captured by the original search, they supplemented all electronic searches with manual screening of trial registers and references contained in the included studies. Study selection, data extraction, and risk of bias assessments were performed inde­­pen­dently by two coders using standardized methods to ensure consistency and to eliminate potential errors. Findings from eight rct s involving 6,615 participants were pooled into meta-analyses to calculate the magnitude of effects that mobile text message reminders have on the rate of attendance at healthcare appointments compared to no reminders and phone call reminders.

Meta-analyses are regarded as powerful tools for deriving meaningful conclusions. However, there are situations in which it is neither reasonable nor appropriate to pool studies together using meta-analytic methods simply because there is extensive clinical heterogeneity between the included studies or variation in measurement tools, comparisons, or outcomes of interest. In these cases, systematic reviews can use qualitative synthesis methods such as vote counting, content analysis, classification schemes and tabulations, as an alternative approach to narratively synthesize the results of the independent studies included in the review. This form of review is known as qualitative systematic review.

A rigorous example of one such review in the eHealth domain is presented by Mickan, Atherton, Roberts, Heneghan, and Tilson (2014) on the use of handheld computers by healthcare professionals and their impact on access to information and clinical decision-making. In line with the methodological guide­lines for systematic reviews, these authors: (a) developed and registered with prospero ( www.crd.york.ac.uk/ prospero / ) an a priori review protocol; (b) conducted comprehensive searches for eligible studies using multiple databases and other supplementary strategies (e.g., forward searches); and (c) subsequently carried out study selection, data extraction, and risk of bias assessments in a duplicate manner to eliminate potential errors in the review process. Heterogeneity between the included studies in terms of reported outcomes and measures precluded the use of meta-analytic methods. To this end, the authors resorted to using narrative analysis and synthesis to describe the effectiveness of handheld computers on accessing information for clinical knowledge, adherence to safety and clinical quality guidelines, and diagnostic decision-making.

In recent years, the number of systematic reviews in the field of health informatics has increased considerably. Systematic reviews with discordant findings can cause great confusion and make it difficult for decision-makers to interpret the review-level evidence ( Moher, 2013 ). Therefore, there is a growing need for appraisal and synthesis of prior systematic reviews to ensure that decision-making is constantly informed by the best available accumulated evidence. Umbrella reviews , also known as overviews of systematic reviews, are tertiary types of evidence synthesis that aim to accomplish this; that is, they aim to compare and contrast findings from multiple systematic reviews and meta-analyses ( Becker & Oxman, 2008 ). Umbrella reviews generally adhere to the same principles and rigorous methodological guidelines used in systematic reviews. However, the unit of analysis in umbrella reviews is the systematic review rather than the primary study ( Becker & Oxman, 2008 ). Unlike systematic reviews that have a narrow focus of inquiry, umbrella reviews focus on broader research topics for which there are several potential interventions ( Smith, Devane, Begley, & Clarke, 2011 ). A recent umbrella review on the effects of home telemonitoring interventions for patients with heart failure critically appraised, compared, and synthesized evidence from 15 systematic reviews to investigate which types of home telemonitoring technologies and forms of interventions are more effective in reducing mortality and hospital admissions ( Kitsiou, Paré, & Jaana, 2015 ).

9.3.5. Realist Reviews

Realist reviews are theory-driven interpretative reviews developed to inform, enhance, or supplement conventional systematic reviews by making sense of heterogeneous evidence about complex interventions applied in diverse contexts in a way that informs policy decision-making ( Greenhalgh, Wong, Westhorp, & Pawson, 2011 ). They originated from criticisms of positivist systematic reviews which centre on their “simplistic” underlying assumptions ( Oates, 2011 ). As explained above, systematic reviews seek to identify causation. Such logic is appropriate for fields like medicine and education where findings of randomized controlled trials can be aggregated to see whether a new treatment or intervention does improve outcomes. However, many argue that it is not possible to establish such direct causal links between interventions and outcomes in fields such as social policy, management, and information systems where for any intervention there is unlikely to be a regular or consistent outcome ( Oates, 2011 ; Pawson, 2006 ; Rousseau, Manning, & Denyer, 2008 ).

To circumvent these limitations, Pawson, Greenhalgh, Harvey, and Walshe (2005) have proposed a new approach for synthesizing knowledge that seeks to unpack the mechanism of how “complex interventions” work in particular contexts. The basic research question — what works? — which is usually associated with systematic reviews changes to: what is it about this intervention that works, for whom, in what circumstances, in what respects and why? Realist reviews have no particular preference for either quantitative or qualitative evidence. As a theory-building approach, a realist review usually starts by articulating likely underlying mechanisms and then scrutinizes available evidence to find out whether and where these mechanisms are applicable ( Shepperd et al., 2009 ). Primary studies found in the extant literature are viewed as case studies which can test and modify the initial theories ( Rousseau et al., 2008 ).

The main objective pursued in the realist review conducted by Otte-Trojel, de Bont, Rundall, and van de Klundert (2014) was to examine how patient portals contribute to health service delivery and patient outcomes. The specific goals were to investigate how outcomes are produced and, most importantly, how variations in outcomes can be explained. The research team started with an exploratory review of background documents and research studies to identify ways in which patient portals may contribute to health service delivery and patient outcomes. The authors identified six main ways which represent “educated guesses” to be tested against the data in the evaluation studies. These studies were identified through a formal and systematic search in four databases between 2003 and 2013. Two members of the research team selected the articles using a pre-established list of inclusion and exclusion criteria and following a two-step procedure. The authors then extracted data from the selected articles and created several tables, one for each outcome category. They organized information to bring forward those mechanisms where patient portals contribute to outcomes and the variation in outcomes across different contexts.

9.3.6. Critical Reviews

Lastly, critical reviews aim to provide a critical evaluation and interpretive analysis of existing literature on a particular topic of interest to reveal strengths, weaknesses, contradictions, controversies, inconsistencies, and/or other important issues with respect to theories, hypotheses, research methods or results ( Baumeister & Leary, 1997 ; Kirkevold, 1997 ). Unlike other review types, critical reviews attempt to take a reflective account of the research that has been done in a particular area of interest, and assess its credibility by using appraisal instruments or critical interpretive methods. In this way, critical reviews attempt to constructively inform other scholars about the weaknesses of prior research and strengthen knowledge development by giving focus and direction to studies for further improvement ( Kirkevold, 1997 ).

Kitsiou, Paré, and Jaana (2013) provide an example of a critical review that assessed the methodological quality of prior systematic reviews of home telemonitoring studies for chronic patients. The authors conducted a comprehensive search on multiple databases to identify eligible reviews and subsequently used a validated instrument to conduct an in-depth quality appraisal. Results indicate that the majority of systematic reviews in this particular area suffer from important methodological flaws and biases that impair their internal validity and limit their usefulness for clinical and decision-making purposes. To this end, they provide a number of recommendations to strengthen knowledge development towards improving the design and execution of future reviews on home telemonitoring.

9.4. Summary

Table 9.1 outlines the main types of literature reviews that were described in the previous sub-sections and summarizes the main characteristics that distinguish one review type from another. It also includes key references to methodological guidelines and useful sources that can be used by eHealth scholars and researchers for planning and developing reviews.

Typology of Literature Reviews (adapted from Paré et al., 2015).

As shown in Table 9.1 , each review type addresses different kinds of research questions or objectives, which subsequently define and dictate the methods and approaches that need to be used to achieve the overarching goal(s) of the review. For example, in the case of narrative reviews, there is greater flexibility in searching and synthesizing articles ( Green et al., 2006 ). Researchers are often relatively free to use a diversity of approaches to search, identify, and select relevant scientific articles, describe their operational characteristics, present how the individual studies fit together, and formulate conclusions. On the other hand, systematic reviews are characterized by their high level of systematicity, rigour, and use of explicit methods, based on an “a priori” review plan that aims to minimize bias in the analysis and synthesis process (Higgins & Green, 2008). Some reviews are exploratory in nature (e.g., scoping/mapping reviews), whereas others may be conducted to discover patterns (e.g., descriptive reviews) or involve a synthesis approach that may include the critical analysis of prior research ( Paré et al., 2015 ). Hence, in order to select the most appropriate type of review, it is critical to know before embarking on a review project, why the research synthesis is conducted and what type of methods are best aligned with the pursued goals.

9.5. Concluding Remarks

In light of the increased use of evidence-based practice and research generating stronger evidence ( Grady et al., 2011 ; Lyden et al., 2013 ), review articles have become essential tools for summarizing, synthesizing, integrating or critically appraising prior knowledge in the eHealth field. As mentioned earlier, when rigorously conducted review articles represent powerful information sources for eHealth scholars and practitioners looking for state-of-the-art evidence. The typology of literature reviews we used herein will allow eHealth researchers, graduate students and practitioners to gain a better understanding of the similarities and differences between review types.

We must stress that this classification scheme does not privilege any specific type of review as being of higher quality than another ( Paré et al., 2015 ). As explained above, each type of review has its own strengths and limitations. Having said that, we realize that the methodological rigour of any review — be it qualitative, quantitative or mixed — is a critical aspect that should be considered seriously by prospective authors. In the present context, the notion of rigour refers to the reliability and validity of the review process described in section 9.2. For one thing, reliability is related to the reproducibility of the review process and steps, which is facilitated by a comprehensive documentation of the literature search process, extraction, coding and analysis performed in the review. Whether the search is comprehensive or not, whether it involves a methodical approach for data extraction and synthesis or not, it is important that the review documents in an explicit and transparent manner the steps and approach that were used in the process of its development. Next, validity characterizes the degree to which the review process was conducted appropriately. It goes beyond documentation and reflects decisions related to the selection of the sources, the search terms used, the period of time covered, the articles selected in the search, and the application of backward and forward searches ( vom Brocke et al., 2009 ). In short, the rigour of any review article is reflected by the explicitness of its methods (i.e., transparency) and the soundness of the approach used. We refer those interested in the concepts of rigour and quality to the work of Templier and Paré (2015) which offers a detailed set of methodological guidelines for conducting and evaluating various types of review articles.

To conclude, our main objective in this chapter was to demystify the various types of literature reviews that are central to the continuous development of the eHealth field. It is our hope that our descriptive account will serve as a valuable source for those conducting, evaluating or using reviews in this important and growing domain.

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• Concluding Remarks

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Literature Reviews

• What is a literature review?
• Steps in the Literature Review Process
• Define your research question
• Determine inclusion and exclusion criteria
• Choose databases and search
• Review Results
• Synthesize Results
• Analyze Results
• Librarian Support

What is a Literature Review?

A literature or narrative review is a comprehensive review and analysis of the published literature on a specific topic or research question. The literature that is reviewed contains: books, articles, academic articles, conference proceedings, association papers, and dissertations. It contains the most pertinent studies and points to important past and current research and practices. It provides background and context, and shows how your research will contribute to the field. 

A literature review should: 

• Provide a comprehensive and updated review of the literature;
• Explain why this review has taken place;
• Articulate a position or hypothesis;
• Acknowledge and account for conflicting and corroborating points of view

From  S age Research Methods

Purpose of a Literature Review

A literature review can be written as an introduction to a study to:

• Demonstrate how a study fills a gap in research
• Compare a study with other research that's been done

Or it can be a separate work (a research article on its own) which:

• Organizes or describes a topic
• Describes variables within a particular issue/problem

Limitations of a Literature Review

Some of the limitations of a literature review are:

• It's a snapshot in time. Unlike other reviews, this one has beginning, a middle and an end. There may be future developments that could make your work less relevant.
• It may be too focused. Some niche studies may miss the bigger picture.
• It can be difficult to be comprehensive. There is no way to make sure all the literature on a topic was considered.
• It is easy to be biased if you stick to top tier journals. There may be other places where people are publishing exemplary research. Look to open access publications and conferences to reflect a more inclusive collection. Also, make sure to include opposing views (and not just supporting evidence).

Source: Grant, Maria J., and Andrew Booth. “A Typology of Reviews: An Analysis of 14 Review Types and Associated Methodologies.” Health Information & Libraries Journal, vol. 26, no. 2, June 2009, pp. 91–108. Wiley Online Library, doi:10.1111/j.1471-1842.2009.00848.x.

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Janelle Hedstrom : Special Education, Curriculum & Instruction, Ed Leadership & Policy ​

Susan Macicak : Linguistics

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For help in other subject areas, please see the guide to library specialists by subject .

Periodically, UT Libraries runs a workshop covering the basics and library support for literature reviews. While we try to offer these once per academic year, we find providing the recording to be helpful to community members who have missed the session. Following is the most recent recording of the workshop, Conducting a Literature Review. To view the recording, a UT login is required.

• October 26, 2022 recording
• Last Updated: Oct 26, 2022 2:49 PM
• URL: https://guides.lib.utexas.edu/literaturereviews

Literature Review: Types of literature reviews

• Traditional or narrative literature reviews
• Scoping Reviews
• Systematic literature reviews
• Annotated bibliography
• Keeping up to date with literature
• Finding a thesis
• Evaluating sources and critical appraisal of literature
• Managing and analysing your literature
• Further reading and resources

Types of literature reviews

The type of literature review you write will depend on your discipline and whether you are a researcher writing your PhD, publishing a study in a journal or completing an assessment task in your undergraduate study.

A literature review for a subject in an undergraduate degree will not be as comprehensive as the literature review required for a PhD thesis.

An undergraduate literature review may be in the form of an annotated bibliography or a narrative review of a small selection of literature, for example ten relevant articles. If you are asked to write a literature review, and you are an undergraduate student, be guided by your subject coordinator or lecturer.

The common types of literature reviews will be explained in the pages of this section.

• Narrative or traditional literature reviews
• Critically Appraised Topic (CAT)
• Scoping reviews
• Annotated bibliographies

These are not the only types of reviews of literature that can be conducted. Often the term "review" and "literature" can be confusing and used in the wrong context. Grant and Booth (2009) attempt to clear up this confusion by discussing 14 review types and the associated methodology, and advantages and disadvantages associated with each review.

Grant, M. J. and Booth, A. (2009), A typology of reviews: an analysis of 14 review types and associated methodologies . Health Information & Libraries Journal, 26 , 91–108. doi:10.1111/j.1471-1842.2009.00848.x

What's the difference between reviews?

Researchers, academics, and librarians all use various terms to describe different types of literature reviews, and there is often inconsistency in the ways the types are discussed. Here are a couple of simple explanations.

• The image below describes common review types in terms of speed, detail, risk of bias, and comprehensiveness:

"Schematic of the main differences between the types of literature review" by Brennan, M. L., Arlt, S. P., Belshaw, Z., Buckley, L., Corah, L., Doit, H., Fajt, V. R., Grindlay, D., Moberly, H. K., Morrow, L. D., Stavisky, J., & White, C. (2020). Critically Appraised Topics (CATs) in veterinary medicine: Applying evidence in clinical practice. Frontiers in Veterinary Science, 7 , 314. https://doi.org/10.3389/fvets.2020.00314 is licensed under CC BY 3.0

• The table below lists four of the most common types of review , as adapted from a widely used typology of fourteen types of reviews (Grant & Booth, 2009).  

Grant, M.J. & Booth, A. (2009).  A typology of reviews: An analysis of 14 review types and associated methodologies. Health Information & Libraries Journal, 26 (2), 91-108. https://doi.org/10.1111/j.1471-1842.2009.00848.x

See also the Library's  Literature Review guide.

Critical Appraised Topic (CAT)

For information on conducting a Critically Appraised Topic or CAT

Callander, J., Anstey, A. V., Ingram, J. R., Limpens, J., Flohr, C., & Spuls, P. I. (2017).  How to write a Critically Appraised Topic: evidence to underpin routine clinical practice.  British Journal of Dermatology (1951), 177(4), 1007-1013. https://doi.org/10.1111/bjd.15873 

Books on Literature Reviews

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• Published: 04 September 2016

Improving the peer review of narrative literature reviews

• Jennifer A. Byrne 1 , 2  

Research Integrity and Peer Review volume  1 , Article number:  12 ( 2016 ) Cite this article

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As the size of the published scientific literature has increased exponentially over the past 30 years, review articles play an increasingly important role in helping researchers to make sense of original research results. Literature reviews can be broadly classified as either “systematic” or “narrative”. Narrative reviews may be broader in scope than systematic reviews, but have been criticised for lacking synthesis and rigour. The submission of more scientific manuscripts requires more researchers acting as peer reviewers, which requires adding greater numbers of new reviewers to the reviewing population over time. However, whereas there are many easily accessible guides for reviewers of primary research manuscripts, there are few similar resources to assist reviewers of narrative reviews. Here, I summarise why literature reviews are valued by their diverse readership and how peer reviewers with different levels of content expertise can improve the reliability and accessibility of narrative review articles. I then provide a number of recommendations for peer reviewers of narrative literature reviews, to improve the integrity of the scientific literature, while also ensuring that narrative review articles meet the needs of both expert and non-expert readers.

Peer Review reports

Over the past 30 years, the size of the published scientific literature has expanded exponentially [ 1 ]. While it has been argued that this rate of expansion is unsustainable [ 2 ], underlying factors such as greater numbers of scientists and scientific journals [ 3 ] are unlikely to change in the short term. The submission of more manuscripts for publication requires more peer reviewers, yet the current demand for capable, available manuscript reviewers is not being met [ 3 ]. This has serious adverse consequences for the validity of published research and overall trust in science [ 3 ].

Review articles help both experts and non-experts to make sense of the increasing volume of original publications [ 4 , 5 ]. Busy clinicians have a particular reliance upon review articles, because of their constant need for reliable, up-to-date information, yet limited available time [ 6 ]. Literature reviews can also help other content experts such as researchers and policymakers to identify gaps in their own reading and knowledge. However, literature reviews are also sought by readers with little or no prior understanding of the reviewed topic, such as researchers seeking to rapidly triage results from high-throughput analyses and students for whom literature reviews can represent entry points into a new field. For the benefit of both expert and non-expert readers, it is essential that review articles accurately synthesise the relevant literature in a comprehensive, transparent and objective manner [ 7 , 8 ].

Numbers of review articles are increasing in fields where this has been measured [ 4 ], as is the diversity of review types published [ 9 , 10 ]. Although there are now many review sub-types that can be distinguished based upon the literature search, appraisal, synthesis and analysis methods used [ 9 , 10 ], review articles can be broadly classified as either “systematic” or “narrative” [ 5 , 11 ]. Systematic reviews take defined approaches to the identification and synthesis of study findings and include other review sub-types such as evidence maps [ 12 ]. The systematic review is considered to be the gold standard of evidence synthesis, but also carries the potential disadvantages of narrow scope [ 11 ], and requiring more time and resources to prepare and update [ 7 ]. Narrative reviews, also referred to as “traditional reviews” [ 5 ] and “literature reviews” [ 9 ], constitute the majority of review articles published in some fields [ 7 ]. Other review sub-types, such as rapid and scoping reviews also present information in a narrative format [ 9 ]. Narrative reviews have been criticised for rarely employing peer-reviewed methodologies, or duplicate curation of evidence [ 5 ], and for often failing to disclose study inclusion criteria [ 11 ]. Despite these limitations, narrative reviews remain frequent within the literature, as they offer breadth of literature coverage and flexibility to deal with evolving knowledge and concepts [ 11 ]. In this article, I will provide advice regarding the peer review of narrative reviews, and the advice presented aims to be broadly applicable. I will not attempt to provide advice regarding the peer review of systematic reviews [ 13 , 14 ].

Given the broad readership of literature reviews, content and methodology experts as well as reviewers with less directly relevant expertise can play important roles in the peer-review process [ 15 ]. Peer reviewers with related content expertise are best placed to assess the reliability of the information presented, while other reviewers can ensure that this information remains accessible to readers with different levels of prior knowledge. However, whereas there are easily accessible guides for reviewers of primary research manuscripts [ 16 , 17 ], there are few similar resources available for reviewers of literature reviews [ 15 , 18 ]. This article therefore proposes a number of recommendations for peer reviewers (Table  1 ) to ensure that narrative literature review articles make the best possible contributions to their fields, while also meeting their readers’ often diverse needs.

Ask whether the literature review justifies its place in the literature

Lower than expected ratios between numbers of original publications and review articles suggest excessive numbers of reviews in some fields, which may contribute to the very problem that review articles aim to solve [ 4 ]. With rapidly rising publication rates in many fields [ 2 ], even content-expert peer reviewers should check publication databases for similar and/or overlapping review articles as part of the peer-review process. Pre-empting such scrutiny, authors should clearly define the review’s scope and what it intends to achieve [ 8 ]. If there have been other recent reviews of the same or similar topics, the authors should explain how their manuscript is unique. This could be through combining literature from related fields, by updating existing reviews in light of new research evidence [ 8 ], or because published reviews may have been subject to bias. A clear definition of a review’s scope is a recognised tool to reduce evidence selection bias [ 19 ]. Review authors can also define their subject by referring to literature reviews of related topics that will not be explored in depth. These definitions and statements should form part of an overall narrative structure that helps readers to anticipate and understand the information presented [ 20 ].

Ask whether the literature searches conducted were clearly defined

A criticism frequently levelled at traditional or narrative reviews is that they do not always state or follow rules regarding literature searches [ 5 , 7 , 11 ]. Providing evidence that comprehensive literature searches have been conducted, preferably according to pre-defined eligibility criteria [ 19 ], increases confidence that the review’s findings and conclusions are reliable, and have not been subject to selection bias. Ideally, any literature search choices made by the authors should be clearly stated, transparent and reproducible [ 11 ].

Check for citation breadth and balance

Consider whether the authors have cited a comprehensive range of literature or whether they have tended to cite papers that support their own point of view. If there are important papers that have not been cited, suggest to the authors that these be added, and explain why. If only a limited number of articles can be cited due to the journal’s requirements, check that these studies are representative of those available.

Where possible, verify that information has been summarised correctly

Many different types of citation errors can be identified in the research literature [ 21 , 22 ], and these may occur regardless of the journal impact factor [ 22 ]. The increasing size and complexity of primary reports [ 3 ] also render data extraction and summary more challenging. Realistically, it is unlikely that individual peer reviewers will have detailed knowledge of any full review topic [ 19 ]. Nonetheless, if you are a content expert, take time to cross-reference at least some individual statements to citations, for the particular benefit of non-expert readers. If your level of expertise means that you are unable to verify the accuracy of particular sections of the review, you should indicate this to your editor. Peer reviewers can also ask about data extraction methods, if these were not described in the manuscript. Adopting systematic review practices, such as duplicate independent data extraction, or independent data extraction and validation, can reduce content errors and increase reliability [ 19 ].

Check that original references have been cited

Authors sometimes incorrectly cite original studies, both in original manuscripts and reviews [ 23 , 24 ]. While checking the content, ask whether descriptions of original findings were referenced accordingly, as opposed to being incorrectly attributed to reviews [ 23 ].

Consider how studies were critically evaluated

Beyond correct data summary, narrative literature reviews should include critical data appraisal and some level of data synthesis. How this should be done varies according to the review scope and methodology [ 9 , 10 , 19 ]. While some narrative reviews reasonably focus on breadth as opposed to depth of literature coverage [ 10 ], limited or poor data appraisal risks placing undue emphasis on poor quality research [ 9 ]. Evaluating at least some aspects of the methods used by individual studies can improve reliability [ 7 ]. Similarly, ask how the authors have interpreted conflicting findings or studies with apparently outlying results [ 9 , 11 ].

Evaluate whether tables/figures/diagrams support the text

While not all literature reviews need to include figures or tables, these can help to summarise findings and make key messages clearer. Some detailed information may be best presented in tables, with a shorter summary within the text. Tables can improve the availability of quantitative data for cross-checking, better demonstrate the results of qualitative or quantitative data synthesis, and reassure both peer reviewers and readers that comprehensive, objective analyses have been performed. If figures or tables are included, these need to be original; otherwise, the authors need to have obtained permission to reproduce these from an original source.

Consider whether the review will help someone entering the field

Literature reviews are not always read by subject experts, and it is important that the peer-review process considers this. Reviewers who are not direct content experts may valuably request clarification of nomenclature and/or historical issues that may have seemed too obvious for the authors to have explained. Summary diagrams suggested by peer reviewers may help make a literature review more accessible to a broader audience.

Ask whether the review expands the body of knowledge

Ultimately, the goal of a literature review should be to further the body of knowledge [ 18 ]. Extending or developing ideas is clearly a difficult task, and is often the weakest section of a review [ 25 ]. Consider therefore whether the authors have derived and clearly presented new ideas and/or new research directions from any identified knowledge gaps. Having read the manuscript with fresh eyes, peer reviewers may have valuable ideas to contribute.

Do not forget the rules for reviewing manuscripts in general

The review of literature reviews has some particular considerations, but all the usual manuscript review rules also apply, such as managing conflicts of interest and allocating appropriate time [ 16 , 17 ]. Try to separate the assessment of language and grammar from the more important assessment of scientific quality and remain aware that expert reviewers risk bringing their own biases to the peer-review process [ 15 ].

Conclusions

More quality peer reviewers are needed within the scientific community [ 3 ], including those with the capacity and confidence to review narrative literature reviews. Although it has been difficult to identify predictors of peer-reviewer performance and effective training methods, younger reviewer age has been reproducibly associated with better quality manuscript reviews [ 26 , 27 ]. This association suggests that peer reviewers should be recruited relatively early in their careers, and encouraged to participate widely in manuscript review. Associations between younger peer-reviewer age and better manuscript reviews may also highlight the need for regular training, to ensure that the peer-review community remains up-to-date regarding new approaches to editing or reviewing manuscripts. Indeed, a recent industry survey reported that over three quarters of researchers were interested in further reviewer training [ 28 ]. I therefore hope that this article will add to existing resources [ 29 ] to encourage less experienced peer reviewers to extend their efforts towards narrative literature reviews.

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Acknowledgements

I thank Dr Mona Shehata (Princess Margaret Cancer Centre, Toronto, Canada) for discussions, Ms Sarah Frost for critical reading, reviewers of this manuscript for many constructive comments, and reviewers of past publications for feedback which also contributed towards the development of this manuscript.

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JAB drafted, wrote and approved the final manuscript.

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The author declares that she has no competing interests.

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Molecular Oncology Laboratory, Children’s Cancer Research Unit, Kids Research Institute, The Children’s Hospital at Westmead, Locked Bag 4001, Westmead, 2145, NSW, Australia

Jennifer A. Byrne

The University of Sydney Discipline of Child and Adolescent Health, The Children’s Hospital at Westmead, Locked Bag 4001, Westmead, 2145, NSW, Australia

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Correspondence to Jennifer A. Byrne .

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Byrne, J.A. Improving the peer review of narrative literature reviews. Res Integr Peer Rev 1 , 12 (2016). https://doi.org/10.1186/s41073-016-0019-2

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Conducting a Literature Review

Benefits of conducting a literature review.

• Steps in Conducting a Literature Review
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• Literature Review Tutorial by American University Library
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While there might be many reasons for conducting a literature review, following are four key outcomes of doing the review.

Assessment of the current state of research on a topic . This is probably the most obvious value of the literature review. Once a researcher has determined an area to work with for a research project, a search of relevant information sources will help determine what is already known about the topic and how extensively the topic has already been researched.

Identification of the experts on a particular topic . One of the additional benefits derived from doing the literature review is that it will quickly reveal which researchers have written the most on a particular topic and are, therefore, probably the experts on the topic. Someone who has written twenty articles on a topic or on related topics is more than likely more knowledgeable than someone who has written a single article. This same writer will likely turn up as a reference in most of the other articles written on the same topic. From the number of articles written by the author and the number of times the writer has been cited by other authors, a researcher will be able to assume that the particular author is an expert in the area and, thus, a key resource for consultation in the current research to be undertaken.

Identification of key questions about a topic that need further research . In many cases a researcher may discover new angles that need further exploration by reviewing what has already been written on a topic. For example, research may suggest that listening to music while studying might lead to better retention of ideas, but the research might not have assessed whether a particular style of music is more beneficial than another. A researcher who is interested in pursuing this topic would then do well to follow up existing studies with a new study, based on previous research, that tries to identify which styles of music are most beneficial to retention.

Determination of methodologies used in past studies of the same or similar topics.  It is often useful to review the types of studies that previous researchers have launched as a means of determining what approaches might be of most benefit in further developing a topic. By the same token, a review of previously conducted studies might lend itself to researchers determining a new angle for approaching research.

Upon completion of the literature review, a researcher should have a solid foundation of knowledge in the area and a good feel for the direction any new research should take. Should any additional questions arise during the course of the research, the researcher will know which experts to consult in order to quickly clear up those questions.

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REVIEW article

On the advantages and disadvantages of choice: future research directions in choice overload and its moderators.

• 1 Department of Political Science and International Relations (DEMS), University of Palermo, Palermo, Italy
• 2 Atkinson Graduate School of Management, Willamette University, Salem, OR, United States
• 3 Department of Psychology, Educational Science and Human Movement, University of Palermo, Palermo, Italy

Researchers investigating the psychological effects of choice have provided extensive empirical evidence that having choice comes with many advantages, including better performance, more motivation, and greater life satisfaction and disadvantages, such as avoidance of decisions and regret. When the decision task difficulty exceeds the natural cognitive resources of human mind, the possibility to choose becomes more a source of unhappiness and dissatisfaction than an opportunity for a greater well-being, a phenomenon referred to as choice overload. More recently, internal and external moderators that impact when choice overload occurs have been identified. This paper reviews seminal research on the advantages and disadvantages of choice and provides a systematic qualitative review of the research examining moderators of choice overload, laying out multiple critical paths forward for needed research in this area. We organize this literature review using two categories of moderators: the choice environment or context of the decision as well as the decision-maker characteristics.

Introduction

The current marketing orientation adopted by many organizations is to offer a wide range of options that differ in only minor ways. For example, in a common western grocery store contains 285 types of cookies, 120 different pasta sauces, 175 salad-dressing, and 275 types of cereal ( Botti and Iyengar, 2006 ). However, research in psychology and consumer behavior has demonstrated that when the number of alternatives to choose from becomes excessive (or superior to the decision-makers’ cognitive resources), choice is mostly a disadvantage to both the seller and the buyer. This phenomenon has been called choice overload and it refers to a variety of negative consequences stemming from having too many choices, including increased choice deferral, switching likelihood, or decision regret, as well as decreased choice satisfaction and confidence (e.g., Chernev et al., 2015 ). Choice overload has been replicated in numerous fields and laboratory settings, with different items (e.g., jellybeans, pens, coffee, chocolates, etc.), actions (reading, completing projects, and writing essays), and populations (e.g., Chernev, 2003 ; Iyengar et al., 2004 ; Schwartz, 2004 ; Shah and Wolford, 2007 ; Mogilner et al., 2008 ; Fasolo et al., 2009 ; Misuraca and Teuscher, 2013 ; Misuraca and Faraci, 2021 ; Misuraca et al., 2022 ; see also Misuraca, 2013 ). Over time, we have gained insight into numerous moderators of the choice overload phenomena, including aspects of the context or choice environment as well as the individual characteristics of the decision-maker (for a detailed review see Misuraca et al., 2020 ).

The goal of this review is to summarize important research findings that drive our current understanding of the advantages and disadvantages of choice, focusing on the growing body of research investigating moderators of choice overload. Following a discussion of the advantages and disadvantages of choice, we review the existing empirical literature examining moderators of choice overload. We organize this literature review using two categories of moderators: the choice environment or context of the decision as well as the decision-maker characteristics. Finally, based on this systematic review of research, we propose a variety of future research directions for choice overload investigators, ranging from exploring underlying mechanisms of choice overload moderators to broadening the area of investigation to include a robust variety of decision-making scenarios.

Theoretical background

The advantages of choice.

Decades of research in psychology have demonstrated the many advantages of choice. Indeed, increased choice options are associated with increase intrinsic motivation ( Deci, 1975 ; Deci et al., 1981 ; Deci and Ryan, 1985 ), improved task performance ( Rotter, 1966 ), enhanced life satisfaction ( Langer and Rodin, 1976 ), and improved well-being ( Taylor and Brown, 1988 ). Increased choice options also have the potential to satisfy heterogeneous preferences and produce greater utility ( Lancaster, 1990 ). Likewise, economic research has demonstrated that larger assortments provide a higher chance to find an option that perfectly matches the individual preferences ( Baumol and Ide, 1956 ). In other words, with larger assortments it is easier to find what a decision-maker wants.

The impact of increased choice options extends into learning, internal motivation, and performance. Zuckerman et al. (1978) asked college students to solve puzzles. Half of the participants could choose the puzzle they would solve from six options. For the other half of participants, instead, the puzzle was imposed by the researchers. It was found that the group free to choose the puzzle was more motivated, more engaged and exhibited better performance than the group that could not choose the puzzle to solve. In similar research, Schraw et al. (1998) asked college students to read a book. Participants were assigned to either a choice condition or a non-choice condition. In the first one, they were free to choose the book to read, whereas in the second condition the books to read were externally imposed, according to a yoked procedure. Results demonstrated the group that was free to make decisions was more motivated to read, more engaged, and more satisfied compared to the group that was not allowed to choose the book to read ( Schraw et al., 1998 ).

These effects remain consistent with children and when choice options are constrained to incidental aspects of the learning context. In the study by Cordova and Lepper (1996) , elementary school children played a computer game designed to teach arithmetic and problem-solving skills. One group could make decisions about incidental aspects of the learning context, including which spaceship was used and its name, whereas another group could not make any choice (all the choices about the game’s features were externally imposed by the experimenters). The results demonstrated that the first group was more motivated to play the game, more engaged in the task, learned more of the arithmetical concepts involved in the game, and preferred to solve more difficult tasks compared to the second group.

Extending benefits of choice into health consequences, Langer and Rodin (1976) examined the impact that choice made in nursing home patients. In this context, it was observed that giving patients the possibility to make decisions about apparently irrelevant aspects of their life (e.g., at what time to watch a movie; how to dispose the furniture in their bedrooms, etc.), increased psychological and physiological well-being. The lack of choice resulted, instead, in a state of learned helplessness, as well as deterioration of physiological and psychological functions.

The above studies lead to the conclusion that choice has important advantages over no choice and, to some extent, limited choice options. It seems that providing more choice options is an improvement – it will be more motivating, more satisfying, and yield greater well-being. In line with this conclusion, the current orientation in marketing is to offer a huge variety of products that differ only in small details (e.g., Botti and Iyengar, 2006 ). However, research in psychology and consumer behavior demonstrated that when the number of alternatives to choose from exceeds the decision-makers’ cognitive resources, choice can become a disadvantage.

The disadvantages of choice

A famous field study conducted by Iyengar and Lepper (2000) in a Californian supermarket demonstrated that too much choice decreases customers’ motivation to buy as well as their post-choice satisfaction. Tasting booths were set up in two different areas of the supermarket, one of which displayed 6 different jars of jam while the other displayed 24 options, with customers free to taste any of the different flavors of jam. As expected, the larger assortment attracted more passers-by compared to the smaller assortment; Indeed, 60% of passers-by stopped at the table displaying 24 different options, whereas only 40% of the passers-by stopped at the table displaying the small variety of 6 jams. This finding was expected given that more choice options are appealing. However, out of the 60% of passers-by who stopped at the table with more choices, only 3% of them decided to buy jam. Conversely, 30% of the consumers who stopped at the table with only 6 jars of jam decided to purchase at least one jar. Additionally, these customers expressed a higher level of satisfaction with their choices, compared to those who purchased a jar of jam from the larger assortment. In other words, it seems that too much choice is at the beginning more appealing (attracts more customers), but it decreases the motivation to choose and the post-choice satisfaction.

This classic and seminal example of choice overload was quickly followed by many replications that expanded the findings from simple purchasing decisions into other realms of life. For example, Iyengar and Lepper (2000) , asked college students to write an essay. Participants were randomly assigned to one of the following two experimental conditions: limited-choice condition, in which they could choose from a list of six topics for the essay, and extensive-choice condition, in which they could choose from a list of 30 different topics for the essay. Results showed that a higher percentage of college students (74%) turned in the essay in the first condition compared to the second condition (60%). Moreover, the essays written by the students in the limited-choice conditions were evaluated as being higher quality compared to the essays written by the students in the extensive choice condition. In a separate study, college students were asked to choose one chocolate from two randomly assigned choice conditions with either 6 or 30 different chocolates. Those participants in the limited choice condition reporting being more satisfied with their choice and more willing to purchase chocolates at the end of the experiment, compared to participants who chose from the larger assortment ( Iyengar and Lepper, 2000 ).

In the field of financial decision-making, Iyengar et al. (2004) analyzed 800,000 employees’ decisions about their participation in 401(k) plans that offered from a minimum of 2 to a maximum of 59 different fund options. The researchers observed that as the fund options increased, the participation rate decreased. Specifically, plans offering less than 10 options had the highest participation rate, whereas plans offering 59 options had the lowest participation rate.

The negative consequences of having too much choice driven by cognitive limitations. Simon (1957) noted that decision-makers have a bounded rationality. In other words, the human mind cannot process an unlimited amount of information. Individuals’ working memory has a span of about 7 (plus or minus two) items ( Miller, 1956 ), which means that of all the options to choose from, individuals can mentally process only about 7 alternatives at a time. Because of these cognitive limitations, when the number of choices becomes too high, the comparison of all the available items becomes cognitively unmanageable and, consequently, decision-makers feel overwhelmed, confused, less motivated to choose and less satisfied (e.g., Iyengar and Lepper, 2000 ). However, a more recent meta-analytic work [ Chernev et al., 2015 : see also Misuraca et al. (2020) ] has shown that choice overload occurs only under certain conditions. Many moderators that mitigate the phenomenon have been identified by researchers in psychology and consumer behavior (e.g., Mogilner et al., 2008 ; Misuraca et al., 2016a ). In the next sections, we describe our review methodology and provide a detailed discussion of the main external and internal moderators of choice overload.

Literature search and inclusion criteria

Our investigation consisted of a literature review of peer-reviewed empirical research examining moderators of choice overload. We took several steps to locate and identify eligible studies. First, we sought to establish a list of moderators examined in the choice overload literature. For this, we referenced reviews conducted by Chernev et al. (2015) , McShane and Böckenholt (2017) , as well as Misuraca et al. (2020) and reviewed the references sections of the identified articles to locate additional studies. Using the list of moderators generated from this examination, we conducted a literature search using PsycInfo (Psychological Abstracts), EBSCO and Google Scholar. This search included such specific terms such as choice set complexity, visual preference heuristic, and choice preference uncertainty, as well as broad searches for ‘choice overload’ and ‘moderator’.

We used several inclusion criteria to select relevant articles. First, the article had to note that it was examining the choice overload phenomena. Studies examining other theories and/or related variables were excluded. Second, to ensure that we were including high-quality research methods that have been evaluated by scholars, only peer-reviewed journal articles were included. Third, the article had to include primary empirical data (qualitative or quantitative). Thus, studies that were conceptual in nature were excluded. This process yielded 49 articles for the subsequent review.

Moderators of choice overload

Choice environment and context.

Regarding external moderators of choice overload, several aspects about the choice environment become increasingly relevant. Specifically, these include the perceptual attributes of the information, complexity of the set of options, decision task difficulty, as well as the presence of brand names.

Perceptual characteristics

As Miller (1956) noted, humans have “channel capacity” for information processing and these differ for divergent stimuli: for taste, we have a capacity to accommodate four; for tones, the capacity increased to six; and for visual stimuli, we have the capacity for 10–15 items. Accordingly, perceptual attributes of choice options are an important moderator of choice overload, with visual presentation being one of the most important perceptual attributes ( Townsend and Kahn, 2014 ). The visual preference heuristic refers to the tendency to prefer a visual rather than verbal representation of choice options, regardless of assortment size ( Townsend and Kahn, 2014 ). However, despite this preference, visual presentations of large assortments lead to suboptimal decisions compared to verbal presentations, as visual presentations activate a less systematic decision-making approach ( Townsend and Kahn, 2014 ). Visual presentation of large choice sets is also associated with increased perceptions of complexity and likelihood of decisions deferral. Visual representations are particularly effective with small assortments, as they increase consumers’ perception of variety, improve the likelihood of making a choice, and reduce the time spent examining options ( Townsend and Kahn, 2014 ).

Choice set complexity

Choice set complexity refers to a wide range of aspects of a decision task that affect the value of the available choice options without influencing the structural characteristics of the decision problem ( Payne et al., 1993 ). Thus, choice set complexity does not influence aspects such as the number of options, number of attributes of each option, or format in which the information is presented. Rather, choice set complexity concerns factors such as the attractiveness of options, the presence of a dominant option, and the complementarity or alignability of the options.

Choice set complexity increases when the options include higher-quality, more attractive options ( Chernev and Hamilton, 2009 ). Indeed, when the variability in the relative attractiveness of the choice alternatives increases, the certainty about the choice and the satisfaction with the task increase ( Malhotra, 1982 ). Accordingly, when the number of attractive options increases, more choice options led to a decline in consumer satisfaction and likelihood of a decision being made, but satisfaction increases and decision deferral decreased when the number of unattractive options increases ( Dhar, 1997 ). This occurs when increased choice options make the weakness and strengths of attractive and unattractive options more salient ( Chan, 2015 ).

Similarly, the presence of a dominant option simplifies large choice sets and increased the preference for the chosen option; however, the opposite effect happens in small choice sets ( Chernev, 2003 ). Choice sets containing an ideal option have been associated with increased brain activity in the areas involved in reward and value processing as well as in the integration of costs and benefits (striatum and the anterior cingulate cortex; Reutskaja et al., 2018 ) which could explain why larger choice sets are not always associated with choice overload. As Misuraca et al. (2020 , p. 639) noted, “ the benefits of having an ideal item in the set might compensate for the costs of overwhelming set size in the bounded rational mind of humans . ”

Finally, choice set complexity is impacted by the alignability and complementarity of the attributes that differentiate the options ( Chernev et al., 2015 ). When unique attributes of options exist within a choice set, complexity and choice overload increase as the unique attributes make comparison more difficult and trade-offs more salient. Indeed, feature alignability and complementarity (meaning that the options have additive utility and need to be co-present to fully satisfy the decision-maker’s need) 1 have been associated with decision deferral ( Chernev, 2005 ; Gourville and Soman, 2005 ) and changes in satisfaction ( Griffin and Broniarczyk, 2010 ).

Decision task difficulty

Decision task difficulty refers to the structural characteristics of a decision problem; unlike choice set complexity, decision task difficulty does not influence the value of the choice options ( Payne et al., 1993 ). Decision task difficulty is influenced by the number of attributes used to describe available options, decision accountability, time constraints, and presentation format.

The number of attributes used to describe the available options within an assortment influences decision task difficulty and choice overload ( Hoch et al., 1999 ; Chernev, 2003 ; Greifeneder et al., 2010 ), such that choice overload increases with the number of dimensions upon which the options differ. With each additional dimension, decision-makers have another piece of information that must be attended to and evaluated. Along with increasing the cognitive complexity of the choice, additional dimensions likely increase the odds that each option is inferior to other options on one dimension or another (e.g., Chernev et al., 2015 ).

When individuals have decision accountability or are required to justify their choice of an assortment to others, they tend to prefer larger assortments; However, when individuals must justify their particular choice from an assortment to others, they tend to prefer smaller choice sets ( Ratner and Kahn, 2002 ; Chernev, 2006 ; Scheibehenne et al., 2009 ). Indeed, decision accountability is associated with decision deferral when choice sets are larger compared to smaller ( Gourville and Soman, 2005 ). Thus, decision accountability influences decision task difficulty differently depending on whether an individual is selecting an assortment or choosing an option from an assortment.

Time pressure or constraint is an important contextual factor for decision task difficulty, choice overload, and decision regret ( Payne et al., 1993 ). Time pressure affects the strategies that are used to make decisions as well as the quality of the decisions made. When confronted with time pressure, decision-makers tend to speed up information processing, which could be accomplished by limiting the amount of information that they process and use ( Payne et al., 1993 ; Pieters and Warlop, 1999 ; Reutskaja et al., 2011 ). Decision deferral becomes a more likely outcome, as is choosing at random and regretting the decision later ( Inbar et al., 2011 ).

The physical arrangement and presentation of options and information affect information perception, processing, and decision-making. This moderates the effect of choice overload because these aspects facilitate or inhibit decision-makers’ ability to process a greater information load (e.g., Chernev et al., 2015 ; Anderson and Misuraca, 2017 ). The location of options and structure of presented information allow the retrieval of information about the options, thus allowing choosers to distinguish and evaluate various options (e.g., Chandon et al., 2009 ). Specifically, organizing information into “chunks” facilitates information processing ( Miller, 1956 ) as well as the perception of greater variety in large choice sets ( Kahn and Wansink, 2004 ). Interestingly, these “chunks” do not have to be informative; Mogilner et al. (2008) found that choice overload was mitigated to the same extent when large choice sets were grouped into generic categories (i.e., A, B, etc.) as when the categories were meaningful descriptions of characteristics.

Beyond organization, the presentation order can facilitate or inhibit decision-makers cognitive processing ability. Levav et al. (2010) found that choice overload decreased and choice satisfaction increased when smaller choice sets were followed by larger choice sets, compared to the opposite order of presentation. When sets are highly varied, Huffman and Kahn (1998) found that decision-makers were more satisfied and willing to make a choice when information was presented about attributes (i.e., price and characteristics) rather than available alternatives (i.e., images of options). Finally, presenting information simultaneously, rather than sequentially, increases decision satisfaction ( Mogilner et al., 2013 ), likely due to decision-makers choosing among an available set rather than comparing each option to an imaged ideal option.

Brand names

The presence of brand names is an important moderator of choice overload. As recently demonstrated by researchers in psychology and consumer behavior, choice overload occurs only when options are not associated with brands, choice overload occurs when the same choice options are presented without any brand names ( Misuraca et al., 2019 , 2021a ). When choosing between 6 or 24 different mobile phones, choice overload did not occur in the condition in which phones were associated with a well-known brand (i.e., Apple, Samsung, Nokia, etc.), although it did occur when the same cell phones were displayed without information about their brand. These findings have been replicated with a population of adolescents ( Misuraca et al., 2021a ).

Decision-maker characteristics

Beyond the choice environment and context, individual differences in decision-maker characteristics are significant moderators of choice overload. Several critical characteristics include the decision goal as well as an individual’s preference uncertainty, affective state, decision style, and demographic variables such as age, gender, and cultural background (e.g., Misuraca et al., 2021a ).

Decision goal

A decision goal refers to the extent to which a decision-maker aims to minimize the cognitive resources spent making a decision ( Chernev, 2003 ). Decision goals have been associated with choice overload, with choice overload increasing along with choice set options, likely due to decision-makers unwillingness to make tradeoffs between various options. As a moderator of choice overload, there are several factors which impact the effect of decision goals, including decision intent (choosing or browsing) and decision focus (choosing an assortment or an option) ( Misuraca et al., 2020 ).

Decision intent varies between choosing, with the goal of making a decision among the available options, and browsing, with the goal of learning more about the options. Cognitive overload is more likely to occur than when decision makers’ goal is choosing compared to browsing. For choosing goals, decision-makers need to make trade-offs among the pros and cons of the options, something that demands more cognitive resources. Accordingly, decision-makers whose goal is browsing, rather than choosing, are less likely to experience cognitive overload when facing large assortments ( Chernev and Hamilton, 2009 ). Furthermore, when decision-makers have a goal of choosing, brain research reveals inverted-U-shaped function, with neither too much nor too little choice providing optimal cognitive net benefits ( Reutskaja et al., 2018 ).

Decision focus can target selecting an assortment or selecting an option from an assortment. When selecting an assortment, cognitive overload is less likely to occur, likely due to the lack of individual option evaluation and trade-offs ( Chernev et al., 2015 ). Thus, when choosing an assortment, decision-makers tend to prefer larger assortments that provide more variety. Conversely, decision-makers focused on choosing an option from an assortment report increased decision difficulty and tend to prefer smaller assortments ( Chernev, 2006 ). Decision overload is further moderated by the order of decision focus. Scheibehenne et al. (2010) found that when decision-makers first decide on an assortment, they are more likely to choose an option from that assortment, rather than an option from an assortment they did not first select.

Preference uncertainty

The degree to which decision-makers have preferences varies regarding comprehension and prioritization of the costs and benefits of the choice options. This is referred to as preference uncertainty ( Chernev, 2003 ). Preference uncertainty is influenced by decision-maker expertise and an articulated ideal option, which indicates well-defined preferences. When decision-makers have limited expertise, larger choice sets are associated with weaker preferences as well as increased choice deferral and choice overload compared to smaller choice sets. Conversely, high expertise decision-makers experience weaker preferences and increased choice deferral in the context of smaller choice sets compared to larger ( Mogilner et al., 2008 ; Morrin et al., 2012 ). Likewise, an articulated ideal option, which implies that the decision-maker has already engaged in trade-offs, is associated with reduced decision complexity. The effect is more pronounced in larger choice sets compared to smaller choice sets ( Chernev, 2003 ).

Positive affect

Positive affect tends to moderate the impact of choice overload on decision satisfaction. Indeed, Spassova and Isen (2013) found that decision-makers reporting positive affect did not report experiencing dissatisfaction when choosing from larger choice sets while those with neutral affect reported being more satisfied when choosing from smaller choice sets. This affect may be associated with the affect heuristic, or a cognitive shortcut that enables efficient decisions based on the immediate emotional response to a stimulus ( Slovic et al., 2007 ).

Decision-making tendencies

Satisfaction with extensive choice options may depend on whether one is a maximizer or a satisficer. Maximizing refers to the tendency to search for the best option. Maximizers approach decision tasks with the goal to find the absolute best ( Carmeci et al., 2009 ; Misuraca et al., 2015 , 2016b , 2021b ; Misuraca and Fasolo, 2018 ). To do that, they tend to process all the information available and try to compare all the possible options. Conversely, satisficers are decision-makers whose goal is to select an option that is good enough, rather than the best choice. To find such an option, satisficers evaluate a smaller range of options, and choose as soon as they find one alternative that surpasses their threshold of acceptability ( Schwartz, 2004 ). Given the different approach of maximizers and satisficers when choosing, it is easy to see why choice overload represents more of a problem for maximizers than for satisficers. If the number of choices exceeds the individuals’ cognitive resources, maximizers more than satisficers would feel overwhelmed, frustrated, and dissatisfied, because an evaluation of all the available options to select the best one is cognitively impossible.

Maximizers attracted considerable attention from researchers because of the paradoxical finding that even though they make objectively better decisions than satisficers, they report greater regret and dissatisfaction. Specifically, Iyengar et al. (2006) , analyzed the job search outcomes of college students during their final college year and found that maximizer students selected jobs with 20% higher salaries compared to satisficers, but they felt less satisfied and happy, as well as more stressed, frustrated, anxious, and regretful than students who were satisficers. The reasons for these negative feelings of maximizers lies in their tendency to believe that a better option is among those that they could not evaluate, given their time and cognitive limitations.

Choosing for others versus oneself

When decision-makers must make a choice for someone else, choice overload does not occur ( Polman, 2012 ). When making choices for others (about wines, ice-cream flavors, school courses, etc.), decision makers reported greater satisfaction when choosing from larger assortments rather than smaller assortments. However, when choosing for themselves, they reported higher satisfaction after choosing from smaller rather than larger assortments.

Demographics

Demographic variables such as gender, age, and cultural background moderate reactions concerning choice overload. Regarding gender, men and women may often employ different information-processing strategies, with women being more likely to attend to and use details than men (e.g., Meyers-Levy and Maheswaran, 1991 ). Gender differences also arise in desire for variety and satisfaction depending on choice type. While women were more satisfied with their choice of gift boxes regardless of assortment size, women become more selective than men when speed-dating with larger groups of speed daters compared to smaller groups ( Fisman et al., 2006 ).

Age moderates the choice overload experience such that, when choosing from an extensive array of options, adolescents and adults suffer similar negative consequences (i.e., greater difficulty and dissatisfaction), while children and seniors suffer fewer negative consequences (i.e., less difficulty and dissatisfaction than adolescents and adults) ( Misuraca et al., 2016a ). This could be associated with decision-making tendencies. Indeed, adults and adolescents tend to adopt maximizing approaches ( Furby and Beyth-Marom, 1992 ). This maximizing tendency aligns with their greater perceived difficulty and post-choice dissatisfaction when facing a high number of options ( Iyengar et al., 2006 ). Seniors tend to adopt a satisficing approach when making decisions ( Tanius et al., 2009 ), as well as become overconfident in their judgments ( Stankov and Crawford, 1996 ) and focused on positive information ( Mather and Carstensen, 2005 ). Taken together, these could explain why the negative consequences of too many choice options were milder among seniors. Finally, children tend to approach decisions in an intuitive manner and quickly develop strong preferences ( Schlottmann and Wilkening, 2011 ). This mitigates the negative consequences of choice overload for this age group.

Finally, decision-makers from different cultures have different preferences for variety (e.g., Iyengar, 2010 ). Eastern Europeans report greater satisfaction with larger choice sets than Western Europeans ( Reutskaja et al., 2022 ). Likewise, cultural differences in perception may impact how choice options affect decision-makers from Western and non-Western cultures (e.g., Miyamoto et al., 2006 ).

Future research directions

As researchers continue to investigate the choice overload phenomenon, future investigations can provide a deeper understanding of the underlying mechanisms that influence when and how individuals experience the negative impacts of choice overload as well as illuminate how this phenomenon can affect people in diverse contexts (such as hiring decisions, sports, social media platforms, streaming services, etc.).

For instance, the visual preference heuristic indicates, and subsequent research supports, the human tendency to prefer visual rather than verbal representations of choice options ( Townsend and Kahn, 2014 ). However, in Huffman and Kahn’s (1998) research, decision-makers preferred written information, such as characteristics of the sofa, rather than visual representations of alternatives. Future researchers can investigate the circumstances that underlie when individuals prefer detailed written or verbal information as opposed to visual images.

Furthermore, future researchers can examine the extent to which the mechanisms underlying the impact of chunking align with those underlying the effect of brand names. Research has supported that chunking information reduces choice overload, regardless of the sophistication of the categories ( Kahn and Wansink, 2004 ; Mogilner et al., 2008 ). The presence of a brand name has a seemingly similar effect ( Misuraca et al., 2019 , 2021a ). The extent to which the cognitive processes underlying these two areas of research the similar, as well as the ways in which they might differ, can provide valuable insights for researchers and practitioners.

More research is needed that considers the role of the specific culture and cultural values of the decision-maker on choice overload. Indeed, the traditional studies on the choice overload phenomenon mentioned above predominantly focused on western cultures, which are known for being individualistic cultures. Future research should explore whether choice overload replicates in collectivistic cultures, which value the importance of making personal decisions differently than individualist cultures. Additional cultural values, such as long-term or short-term time orientation, may also impact decision-makers and the extent to which they experience choice overload ( Hofstede and Minkov, 2010 ).

While future research that expands our understanding of the currently known and identified moderators of choice overload can critically inform our understanding of when and how this phenomenon occurs, there are many new and exciting directions into which researchers can expand.

For example, traditional research on choice overload focused on choice scenarios where decision-makers had to choose only one option out of either a small or a large assortment of options. This is clearly an important scenario, yet it represents only one of many scenarios that choice overload may impact. Future research could investigate when and how this phenomenon occurs in a wide variety of scenarios that are common in the real-world but currently neglected in classical studies on choice overload. These could include situations in which the individual can choose more than one option (e.g., more than one type of ice cream or cereal) (see Fasolo et al., 2024 ).

Historically, a significant amount of research on choice overload has focused on purchasing decisions. Some evidence also indicates that the phenomenon occurs in a variety of situations (e.g., online dating, career choices, retirement planning, travel and tourism, and education), potentially hindering decision-making processes and outcomes. Future research should further investigate how choice overload impacts individuals in a variety of untested situations. For instance, how might choice overload impact the hiring manager with a robust pool of qualified applicants? How would the occurrence of choice overload in a hiring situation impact the quality of the decision, making an optimal hire? Likewise, does choice overload play a role in procrastination? When confronted with an overwhelming number of task options, does choice overload play a role in decision deferral? It could be that similar cognitive processes underlie deferring a choice on a purchase and deferring a choice on a to-do list. Research is needed to understand how choice overload (and its moderators) may differ across these scenarios.

Finally, as society continues to adapt and develop, future research will be needed to evaluate the impact these technological and sociological changes have on individual decision-makers. The technology that we interact with has become substantially more sophisticated and omnipresent, particularly in the form of artificial intelligence (AI). As AI is adopted into our work, shopping, and online experiences, future researchers should investigate if AI and interactive decision-aids (e.g., Anderson and Misuraca, 2017 ) can be effectively leveraged to reduce the negative consequences of having too many alternatives without impairing the sense of freedom of decision-makers.

As with technological advancements, future research could examine how new sociological roles contribute to or minimize choice overload. For example, a social media influencer could reduce the complexity of the decision when there is a large number of choice options. If social media influencers have an impact, is that impact consistent across age groups and culturally diverse individuals? Deepening our understanding of how historical and sociological events have impacted decision-makers, along with how cultural differences in our perceptions of the world as noted above, could provide a rich and needed area of future research.

Discussion and conclusion

Research in psychology demonstrated the advantages of being able to make choices from a variety of alternatives, particularly when compared to no choice at all. Having the possibility to choose, indeed, enhances individuals’ feeling of self-determination, motivation, performance, well-being, and satisfaction with life (e.g., Zuckerman et al., 1978 ; Cordova and Lepper, 1996 ). As the world continues to globalize through sophisticated supply chains and seemingly infinite online shopping options, our societies have become characterized by a proliferation of choice options. Today, not only stores, but universities, hospitals, financial advisors, sport centers, and many other businesses offer a huge number of options from which to choose. The variety offered is often so large that decision-makers can become overwhelmed when trying to compare and evaluate all the potential options and experience choice overload ( Iyengar and Lepper, 2000 ). Rather than lose the benefits associated with choice options, researchers and practitioners should understand and leverage the existence of the many moderators that affect the occurrence of choice overload. The findings presented in this review indicate that choice overload is influenced by several factors, including perceptual attributes, choice set complexity, decision task difficulty, and brand association. Understanding these moderators can aid in designing choice environments that optimize decision-making processes and alleviate choice overload. For instance, organizing options effectively and leveraging brand association can enhance decision satisfaction and reduce choice overload. Additionally, considering individual differences such as decision goals, preference uncertainty, affective state, decision-making tendencies, and demographics can tailor decision-making environments to better suit the needs and preferences of individuals, ultimately improving decision outcomes. Future research is needed to fully understand the role of many variables that might be responsible for the negative consequences of choice overload and to better understand under which conditions the phenomenon occurs.

Author contributions

RM: Writing – review & editing, Conceptualization, Data curation, Investigation, Methodology, Writing – original draft. AN: Writing – review & editing. SM: Writing – review & editing. GD: Methodology, Writing – review & editing. CS: Writing – review & editing, Supervision.

The author(s) declare that no financial support was received for the research, authorship, and/or publication of this article.

Conflict of interest

The authors declare that the research was conducted in the absence of any commercial or financial relationships that could be construed as a potential conflict of interest.

Publisher’s note

All claims expressed in this article are solely those of the authors and do not necessarily represent those of their affiliated organizations, or those of the publisher, the editors and the reviewers. Any product that may be evaluated in this article, or claim that may be made by its manufacturer, is not guaranteed or endorsed by the publisher.

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Keywords: choice-overload, decision-making, choice set complexity, decision task difficulty, decision goal, decision-making tendency

Citation: Misuraca R, Nixon AE, Miceli S, Di Stefano G and Scaffidi Abbate C (2024) On the advantages and disadvantages of choice: future research directions in choice overload and its moderators. Front. Psychol . 15:1290359. doi: 10.3389/fpsyg.2024.1290359

Received: 07 September 2023; Accepted: 24 April 2024; Published: 09 May 2024.

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*Correspondence: Raffaella Misuraca, [email protected]

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