security assignment manager roles and responsibilities

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ASSIGNMENT MANAGER

An Assignment Manager in the Private Security Sector is entrusted with the operational, training and administrative responsibilities of one or more security unit(s) deployed at site(s).Assignment Managers carry out site-specific threats and risks assessment, plan and organize security; help clients in developing Standard Operating Procedures (SOP) and site instructions. They are responsible for development of a security plan and deployment of manpower and equipment for executing a security plan. Assignment Managers assess the efficacy of security unit’s guarding operations, training standards and preparedness to deal with emergencies through security officers. Planning, training, deployment, administration, documentation, reporting and liaison are some of the important tasks of assistant managers. Assignment Managers should be intelligent, educated, experienced and capable of handling security operations at site(s). He should possess good communication skills and be able to liaise effectively with the clients and stakeholders. He should establish effective communication channel with site(s) in-charge to monitor security operations.

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• Best practices
• Security management

How to organize your security team: The evolution of cybersecurity roles and responsibilities

• By Mark Simos, Lead Cybersecurity Architect, Cybersecurity Solutions Group
• Microsoft Security Insights
• Security strategies

Digital transformation, cloud computing, and a sophisticated threat landscape are forcing everyone to rethink the functions of each role on their security teams, from Chief Information Security Officers (CISOs) to practitioners.

With billions of people around the globe working from home, changes to the daily practice of cybersecurity are accelerating. Organizations are shifting from defending a traditional network perimeter (keeping business assets in a safe place) to more effective zero trust strategies (protect users, data, and business assets where they are). This transformation brings technology changes and also opens up questions of what people’s roles and responsibilities will look like in this new world.

At the same time, continuous delivery models are requiring security teams to engage more closely during business planning and application development to effectively manage cyber risks (vs. the traditional ‘arms-length’ security approaches). This requires security professionals to better understand the business context and to collaborate more closely with stakeholders outside of security.

In this new world, traditional job descriptions and security tools won’t set your team up for success. Leaders must create role clarity in this transformation to help their teams navigate uncertainty. This will reduce distractions and stress, as well as help people focus on the important tasks that make the whole team shine.

While each organization and each person will have a unique journey, we have seen common patterns for successfully transforming roles and responsibilities. To help security leaders and practitioners plan for this transformation, Microsoft has defined common security functions, how they are evolving, and key relationships. In this blog, we’ll provide a summary of our recommendations to help you get started.

Security roles must evolve to confront today’s challenges

Security functions represent the human portion of a cybersecurity system. They are the tasks and duties that members of your team perform to help secure the organization. Depending on your company size and culture, individuals may be responsible for a single function or multiple functions; in some cases, multiple people might be assigned to a single function as a team.

High performing security teams understand their individual roles, but also see themselves as a larger team working together to defend against adversaries (see Figure 1). The following functions represent a fully populated enterprise security team, which may be aspirational for some organizations. Organizations often need to prioritize where to invest first based on their risk profile, available resources, and needs.

Figure 1: Each function works as part of a whole security team within the organization, which is part of a larger security community defending against the same adversaries.

Policy and standards

This team develops, approves, and publishes security policy and standards to guide security decisions within the organization and inspire change. This team must take into account cloud platforms, DevOps processes and tools, and relevant regulations, among other factors. Read more about security policy and standards function .

Security operations center (SOC)

A security operations center (SOC) detects, responds to, and remediates active attacks on enterprise assets. SOCs are currently undergoing significant change, including an elevation of the function to business risk management, changes in the types of metrics tracked, new technologies, and a greater emphasis on threat hunting. Read more about the SOC function.

Security architecture

Security architecture translates the organization’s business and assurance goals into a security vision, providing documentation and diagrams to guide technical security decisions. A modern architecture function needs to consider continuous delivery, identity-centric security solutions for cloud assets, cloud-based security solutions, and more. Read more about the security architecture function .

Security compliance management

The objective of cloud security compliance management is to ensure that the organization is compliant with regulatory requirements and internal policies. As you modernize this function, consider the role that cloud providers play in compliance status, how you link compliance to risk management, and cloud-based compliance tools. Read more about the security compliance management function .

People security

People security protects the organization from inadvertent human mistakes and malicious insider actions. The cloud and changing threat landscape require this function to consider how to effectively engage employees in security, organizational culture change, and identification of insider threats. Read more about the people security function .

Application security and DevSecOps

The objective of application security and DevSecOps is to integrate security assurances into development processes and custom line of business applications.

Cloud services and APIs have enabled a faster delivery cadence and influenced the creation of the DevOps team model, driving a number of changes. The biggest change we see is the integration of security into the development process, which requires culture and process adjustments as each specialty adopt the best of each other’s culture. This function must also adopt an agile mindset and stay up to date on new tools and technologies. Read more about the application security and DevSecOps function .

Data security

The main objective for a data security team is to provide security protections and monitoring for sensitive enterprise data in any format or location. New regulations and data loss prevention models are influencing the evolution of this function, and the sheer volume of data being stored on numerous devices and cloud services has also had a significant impact. Read more about the data security function .

Infrastructure and endpoint security

The infrastructure and endpoint security function is responsible for security protection to the data center infrastructure, network components, and user endpoint devices. Software-defined datacenters and other cloud technologies are helping solve longstanding data center security challenges, and cloud services are transforming the security of user endpoint devices. Read more about the infrastructure and endpoint security function.

Identity and keys

The main objective of a security team working on identity management, is to provide authentication and authorization of humans, services, devices, and applications. Key and certification management provides secure distribution and access to key material for cryptographic operations (which often support similar outcomes as identity management).

One of the big changes is that identity and key/certification management disciplines are coming closer together as they both provide assurances on the identity of entities and enable secure communications. This function also plays a significant role in modernizing security by establishing an identity-based perimeter that is a keystone of a zero-trust access control strategy. Read more about the identity and keys function .

Threat intelligence

Security threat intelligence provides context and actionable insights on active attacks and potential threats to empower organizational leaders and security teams to make better (data-driven) decisions. Threat intelligence usually grows from a technical scope into servicing the larger organization with strategic, tactical, and operational (technical) threat intelligence. Read more about the threat intelligence function .

Posture management

Posture management builds on existing functions like vulnerability management and focuses on continuously monitoring and improving the security posture of the organization. Posture management is typically one of the largest changes because it supports decisions in many other functions using information that only recently became available because of the heavy instrumentation of cloud technology. This function includes zero-trust based access controls, real-time risk scoring, threat and vulnerability management, and threat modeling, among others. Read more about the posture management function .

Incident preparation

The primary objective for the incident preparation function is to build process maturity and muscle memory for responding to major incidents throughout the organization, including security teams, executive leadership, and many others outside of security. These practice exercises have become powerful tools to ensure stakeholders are informed and familiar with their role in a major security incident. Read more about the incident preparation function .

Looking forward

In the beginning of the journey, clarity is critical to shine a light on the path forward and the journey ahead. As you walk the path, healthy doses of empathy and continuous learning are key to maintaining forward momentum. Organizations should invest in both formal training and supporting self-directed exploration to ensure people get the knowledge they need and have the confidence to take the risks required to transform.

In addition to the cloud security functions guidance, Microsoft has also invested in training and documentation to help with your journey—see the CISO Workshop , Microsoft Security Best Practices ,  recommendations for defining a security strategy , and security documentation site .

To learn more about Microsoft Security solutions visit our website.   Bookmark the  Security blog  to keep up with our expert coverage on security matters. Also, follow us at  @MSFTSecurity  for the latest news and updates on cybersecurity.

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What They Do

What does a Security Manager do?

Security managers are responsible for creating a safe environment for everyone and implementing policies to prevent emergencies. They ensure the safety of employees and assets of the company as well as its facilities. Additionally, they evaluate and manage risks by implementing safety policies and training security staff in responding efficiently to emergencies. A security manager must exhibit excellent leadership, surveillance, and emergency response skills. A good security manager should also have a strong commitment to security rules and understand all hazards and threats to safety.

• Responsibilities
• Skills And Traits
• Comparisions
• Types of Security Manager

Security manager responsibilities

A security manager's responsibilities encompass a broad range of tasks. They manage security processes, including investigations and prevention measures, and ensure adequate staffing for security operations. They provide technical expertise in areas such as encryption and telecommunications, and develop security policies and disaster recovery plans. Additionally, they conduct security audits, risk assessments, and vulnerability testing, and implement new security procedures as needed. Collaboration with other teams and stakeholders is also crucial, as they work closely with network divisions, client and vendor partners, and local government representatives.

Here are examples of responsibilities from real security manager resumes:

• Accomplish at DHCP, DNS, NFS troubleshooting.
• Deploy and manage IPS/IDS tool (OSSEC) on all Linux servers.
• Manage and overseen all fire inspections and audit forms ISO, clerical work.
• Manage institution-wide information security governance processes including the creation and deployment of the initial security policy using the ISO framework.
• Manage the stage and promotional operations for all security personnel, including staffing, payroll processing, and general entertainment organization.
• Experience in conducting NIST 800-30 risk assessments for HIPAA and FISMA compliance.
• Provide monitoring, surveillance and other physical security functions while utilizing security tools such as CCTV
• Conduct semi-annual security inspections of program functions and facilities; track DoD security clearance information of assign personnel using JPAS.
• Conduct security reviews, vulnerability scans, and risk assessments of applications and infrastructure with industry standard tools and methodologies.
• Conduct offshore audits, assessments and risk evaluations against national and international pharmaceutical regulatory guidelines and HIPAA privacy and security standards.
• Assure regulatory compliance stemming from FFEIC, PCI, GLBA, HIPAA
• Provide resources for PCI, SOX audits and projects.
• Provide technical and administrative support to the MDIS PMO.
• Obtain an understanding of mapping tools specify in NIST 800-53 controls.
• Perform event analysis of packet header, hexadecimal and ASCII payload using SIEM.

Security manager skills and personality traits

We calculated that 8 % of Security Managers are proficient in Cloud Security , Security Operations , and Security Management . They’re also known for soft skills such as Management skills , Time-management skills , and Problem-solving skills .

We break down the percentage of Security Managers that have these skills listed on their resume here:

Research and defined Big Data within Security/Cloud Security initiative - AWS and Terremark.

Designed and implemented workforce management structure; coordinating staffing plans for each location, ensuring adequate coverage to maximize security operations.

Advised and assisted Security Management on matters pertaining to Personnel Security including file maintenance, clerical support and government policy compliance.

Maintained information/personnel/physical security program for a 300-person organization.

Conceptualized, developed, and led regional cross-functional Workplace Services team meetings that resulted in improved teamwork and customer service delivery.

Developed and monitored physical, information, and personnel security policies for USJFCOM that was instrumental to the organizations daily operation.

"cloud security," "security operations," and "security management" are among the most common skills that security managers use at work. You can find even more security manager responsibilities below, including:

Time-management skills. Another essential skill to perform security manager duties is time-management skills. Security managers responsibilities require that "top executives do many tasks concurrently to ensure that their work gets done and that the organization meets its goals." Security managers also use time-management skills in their role according to a real resume snippet: "scheduled staff assisted in hr functions related to employee wages, benefits and vacation time. "

Problem-solving skills. security managers are also known for problem-solving skills, which are critical to their duties. You can see how this skill relates to security manager responsibilities, because "top executives need to identify and resolve issues within an organization." A security manager resume example shows how problem-solving skills is used in the workplace: "conflict resolution and interview experience in loss prevention. "

Communication skills. security manager responsibilities often require "communication skills." The duties that rely on this skill are shown by the fact that "top executives must be able to convey information clearly and persuasively." This resume example shows what security managers do with communication skills on a typical day: "maintained internal and external communications systems 24/7 to support security operations. "

Leadership skills. Another crucial skill for a security manager to carry out their responsibilities is "leadership skills." A big part of what security managers relies on this skill, since "top executives must be able to shape and direct an organization by coordinating policies, people, and resources." How this skill relates to security manager duties can be seen in an example from a security manager resume snippet: "provided leadership through planning and daily decision making to overall security and loss prevention operations. "

See the full list of security manager skills

The three companies that hire the most security managers are:

• KPMG LLP 567 security managers jobs
• Deloitte 378 security managers jobs
• Verano 146 security managers jobs

Choose from 10+ customizable security manager resume templates

Compare different security managers

Security manager vs. surveillance director.

A Transportation Officer is an expert in all transport affairs. Serving in this role, your duties will include ensuring the provision of transportation to inmates for medical appointments and emergency response. You will also be in charge of controlling and supervising a platoon of truck drivers and assisting the commander as the executive officer of a logistics company. In addition to that, you will have the responsibility of supervising the inventory of inbound ocean containers and maintaining outbound trailer traffic.

While similarities exist, there are also some differences between security managers and surveillance director. For instance, security manager responsibilities require skills such as "cloud security," "security operations," "security management," and "security program." Whereas a surveillance director is skilled in "regulatory agencies," "surveillance operations," "securities," and "aml." This is part of what separates the two careers.

Security manager vs. Transportation officer

While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that security manager responsibilities requires skills like "cloud security," "security operations," "security management," and "security program." But a transportation officer might use other skills in their typical duties, such as, "cdl," "restraints," "transport inmates," and "logistical support."

Security manager vs. Manager, security infrastructure and enterprise services

The required skills of the two careers differ considerably. For example, security managers are more likely to have skills like "cloud security," "security management," "customer service," and "security procedures." But a manager, security infrastructure and enterprise services is more likely to have skills like "architecture," "pci," "business objectives," and "nist."

Security manager vs. Corporate physical security supervisor

Types of security manager.

• Security Director
• Transportation Officer
• Chief Of Security

Updated April 25, 2024

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

What Similar Roles Do

• What a Chief Of Security Does
• What a Manager Does
• What a Security Director Does
• What a Transportation Officer Does

Security Manager Related Careers

• Assistant Security Manager
• Corporate Physical Security Supervisor
• Corporate Security Manager
• Manager, Security Infrastructure And Enterprise Services
• Surveillance Director

Security Manager Related Jobs

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Security Manager Job Description

Security managers oversee the security operations of organizations. They develop security strategies, implement security procedures, and supervise security officers and guards. They may be employed in various settings, ranging from businesses and warehouses to residential developments.

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Security Manager Job Description Template

We are seeking a highly capable security manager to develop and implement security strategies at our company. You will be creating security policies and procedures, controlling budgets for security operations, and coordinating security staff.

To ensure success as a security manager, you should possess extensive knowledge of surveillance techniques and experience in a similar role. A top-notch security manager will be someone whose security expertise results in a safe and well-protected environment.

Security Manager Responsibilities:

• Collaborating with department managers to determine security needs.
• Planning and implementing comprehensive security strategies.
• Controlling the security operations budget, monitoring expenses, and documenting processes.
• Supervising, recruiting, and training security personnel.
• Gathering security intelligence and implementing preventative measures.
• Developing work schedules, allocating tasks, and monitoring personnel performance.
• Coordinating responses to emergencies and alarms, as well as compiling incident reports.
• Preparing surveillance equipment maintenance schedules and facilitating repairs in a timely manner.
• Keeping abreast of new technologies and advancements in security services.
• Ensuring compliance with company policies and security industry regulations.

Security Manager Requirements:

• High school diploma or GED.
• State-prescribed security training, licensing, and registration.
• At least two years' experience in a similar role.
• Extensive experience in preventing illegal activity and performing access control.
• In-depth knowledge of security procedures and surveillance equipment.
• Knowledge of security industry regulations.
• Advanced ability to coordinate responses to security breaches and threats.
• Superb leadership and organizational abilities.
• Excellent interpersonal and communication skills.
• Availability to respond to security alerts outside of business hours.

Related Articles:

Security officer job description, security guard job description, security manager interview questions, security officer interview questions, security guard interview questions.

• South Africa

Security Manager Job Description

Who is a security manager.

We are seeking a skilled Security Manager to oversee and manage our company's security operations. The ideal candidate will have a strong background in security management, risk assessment, and crisis management. This role requires leadership skills, attention to detail, and the ability to ensure a safe and secure environment for employees, customers, and assets.

Responsibilities:

• Develop, implement, and manage security policies, procedures, and protocols to protect company assets, employees, and customers.
• Conduct risk assessments, threat analyses, and security audits to identify vulnerabilities and mitigate risks.
• Implement and maintain physical security measures, such as access controls, surveillance systems, and alarm systems, to prevent unauthorized access and ensure safety.
• Coordinate with external security agencies, law enforcement, and regulatory authorities to address security incidents, emergencies, and investigations.
• Train and educate employees on security protocols, emergency procedures, and crisis management to enhance security awareness and preparedness.
• Monitor security operations, including patrols, inspections, and incident response, to ensure compliance with policies and standards.
• Respond to security incidents, breaches, and emergencies in a timely and effective manner, following established protocols and procedures.
• Manage security personnel, contractors, and vendors, providing guidance, support, and performance feedback.
• Maintain accurate records of security incidents, investigations, and corrective actions taken to address security breaches and violations.
• Stay updated on security trends, technologies, and best practices to recommend and implement improvements to security programs and systems.

Requirements and Qualifications:

• Bachelor's degree in Criminal Justice, Security Management, or related field; relevant certifications (e.g., CPP, PSP, CISSP) preferred.
• Proven experience in security management, law enforcement, or military roles, with at least [insert years] years in a leadership position.
• Strong understanding of security principles, practices, and technologies.
• Excellent leadership and team management skills.
• Analytical mindset with the ability to assess risks and develop mitigation strategies.
• Excellent communication and interpersonal abilities.
• Crisis management and problem-solving skills.
• Integrity and professionalism in handling sensitive security information.
• Adaptability and flexibility in responding to security incidents and emergencies.
• Proficiency in security management software, surveillance systems, and Microsoft Office suite.

Skills Required:

• Security management
• Risk assessment
• Crisis management
• Communication
• Problem-solving
• Team management
• Adaptability
• Analytical skills

Frequently Asked Questions

What does a security manager do?

A security manager is responsible for overseeing and implementing security measures to protect an organization's physical assets, personnel, and information. This includes developing security policies and procedures, conducting risk assessments, managing security personnel, and coordinating responses to security incidents.

What does an IT security manager do?

An IT security manager specifically focuses on protecting an organization's digital assets and information systems from cyber threats. Their responsibilities include implementing security controls, monitoring network activity, managing access controls, conducting security audits, and responding to cybersecurity incidents.

What skills do you need to be a security manager?

Skills required to be a security manager include knowledge of security principles and best practices, understanding of cybersecurity threats and vulnerabilities, expertise in security technologies and tools, strong leadership and communication skills, ability to analyze and assess risks, attention to detail, and the ability to develop and implement security policies and procedures.

What is another name for a security manager?

Another name for a security manager may be a "security director," "security coordinator," or "security supervisor," depending on the organization's structure and hierarchy. These titles generally refer to individuals responsible for overseeing security operations within an organization.

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9 Critical Responsibilities of an IT Security Manager

Vendor Risk Management

IT security managers (also known as cybersecurity managers) serve as an organization’s experts on cybersecurity protection, detection, response, and recovery.

The responsibilities of an IT security manager, however, can vary depending on the size of the organization.

In smaller organizations, you may be the one running the show and could be tasked with everything from setting security policy to managing the technical aspects of security (and everything in between).

In a larger organization, the role of IT security management typically assumes a more narrow focus and you can be expected to play one of two roles:

• A technical security manager. In this role, you would be in charge of security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning , pen testing , and so on. You would also manage the team that oversees the proper deployment, configuration, and functioning of these systems.
• A program security manager. This is a more strategic role that would see you engaged in the world of risk management and cyber risk mitigation . Typically, this individual is involved in evaluating vendor risk, examining vendor contracts or terms of service, helping different teams around the organization understand third-party risk and data privacy issues, and more.

Of course, an IT security manager’s role and responsibilities are going to vary tremendously based on the size of the team and the industry. But there are still a number of critical functions tasked to this individual at nearly any organization. We’ve organized those roles and responsibilities below.

What does an IT security manager do?

This strategically important role compromises nine key responsibilities:

• Monitor all operations and infrastructure. This could be something you do by yourself, or you could be leading a team — either way, your daily bread and butter involves going through alerts and logs (the computer security equivalent of video surveillance) in order to keep an eye on your organization’s digital security footprint .
• Maintain all security tools and technology. This could be a shared responsibility or the sole responsibility of the IT security manager and their team.
• Monitor internal and external policy compliance. You want to ensure that both your vendors and employees understand your cybersecurity risk management policies and that they operate within that cybersecurity compliance framework . The IT security manager is the living embodiment of policy, and while you may not always be in charge of enforcement, you are responsible for making sure things are in line internally.
• Monitor regulation compliance. This is particularly important if you’re in a heavily regulated industry and are dealing with things like credit card information, health care data, or other personally identifiable information.
• Work with different departments in the organization to reduce risk. From technical controls to policies (and everything in between), you’ll likely be tasked with working across the aisle of departments in your organization to get everyone on the same page.
• Implement new technology. If your organization is looking at a new technology, you must evaluate it and help implement any controls that might mitigate the risk of its operation.
• Audit policies and controls continuously. Cybersecurity is a circular process, and as a manager, you must drive that process forward. This means regularly auditing the policies and controls you put into place. These audits will tell you if there’s anything you need to improve, remediate, or quickly fix.
• Ensure cybersecurity stays on the organizational radar. Does it seem as though the organization you’re with isn’t being proactive about cybersecurity? As the IT security manager, your job is to make the benefits clearly visible and champion all efforts going forward.
• Detail out the security incident response program. Every organization should have a well-defined and documented plan of action to put into place if a security incident does occur.

As the IT security manager, it is your responsibility to ensure that this program is tested throughout the organization and that every high-level manager knows his or her duties during such an incident. This may be a responsibility that is the IT security manager’s alone, or it could be a shared responsibility.

Optimize your security program performance

In many large organizations, the chief information security officer is involved in briefing the board members on cybersecurity — but depending on the size and maturity of the security program in your organization, this may fall on the IT security or cybersecurity manager.

If this falls within your scope of work, you should focus on communicating the state of your information security program, including your successes and failures.

That’s where Bitsight can help. Our security performance management tools help facilitate data-driven conversations to help teams communicate effectively on cybersecurity risk, identify gaps in their cybersecurity programs, and determine where to focus investments for the highest impact on security program performance.

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Information Systems Security Manager

Cisa information systems security manager.

This role is responsible for the cybersecurity of a program, organization, system, or enclave.

Personnel performing this role may unofficially or alternatively be called:

• Information Systems Security Officer (ISSO)
• Cybersecurity Officer
• Enterprise Security Officer
• Common Control Provider
• Security Domain Specialist
• Information Assurance Analyst
• Information Assurance Security Manager
• Information Assurance Security Officer
• Information Systems Security Specialist

Skill Community: Cybersecurity Category: Oversee and Govern Specialty Area: Cybersecurity Management Work Role Code: 722

• Acquire and manage the necessary resources, including leadership support, financial resources, and key security personnel, to support information technology (IT) security goals and objectives and reduce overall organizational risk. (T0001)
• Advise senior management (e.g., Chief Information Officer [CIO]) on risk levels and security posture. (T0003)
• Advise appropriate senior leadership or Authorizing Official of changes affecting the organization's cybersecurity posture. (T0005)
• Collect and maintain data needed to meet system cybersecurity reporting. (T0024)
• Communicate the value of information technology (IT) security throughout all levels of the organization stakeholders. (T0025)
• Ensure that security improvement actions are evaluated, validated, and implemented as required. (T0089)
• Ensure that cybersecurity inspections, tests, and reviews are coordinated for the network environment. (T0091)
• Ensure that cybersecurity requirements are integrated into the continuity planning for that system and/or organization(s). (T0092)
• Evaluate and approve development efforts to ensure that baseline security safeguards are appropriately installed. (T0097)
• Identify alternative information security strategies to address organizational security objective. (T0106)
• Identify information technology (IT) security program implications of new technologies or technology upgrades. (T0115)
• Interpret patterns of noncompliance to determine their impact on levels of risk and/or overall effectiveness of the enterprise's cybersecurity program. (T0133)
• Manage the monitoring of information security data sources to maintain organizational situational awareness. (T0147)
• Oversee the information security training and awareness program. (T0157)
• Participate in an information security risk assessment during the Security Assessment and Authorization process. (T0158)
• Participate in the development or modification of the computer environment cybersecurity program plans and requirements. (T0159)
• Prepare, distribute, and maintain plans, instructions, guidance, and standard operating procedures concerning the security of network system(s) operations. (T0192)
• Provide system-related input on cybersecurity requirements to be included in statements of work and other appropriate procurement documents. (T0211)
• Recognize a possible security violation and take appropriate action to report the incident, as required. (T0215)
• Recommend resource allocations required to securely operate and maintain an organization's cybersecurity requirements. (T0219)
• Supervise or manage protective or corrective measures when a cybersecurity incident or vulnerability is discovered. (T0229)
• Track audit findings and recommendations to ensure that appropriate mitigation actions are taken. (T0234)
• Promote awareness of security issues among management and ensure sound security principles are reflected in the organization's vision and goals. (T0248)
• Oversee policy standards and implementation strategies to ensure procedures and guidelines comply with cybersecurity policies. (T0254)
• Identify security requirements specific to an information technology (IT) system in all phases of the system life cycle. (T0263)
• Ensure that plans of actions and milestones or remediation plans are in place for vulnerabilities identified during risk assessments, audits, inspections, etc. (T0264)
• Assure successful implementation and functionality of security requirements and appropriate information technology (IT) policies and procedures that are consistent with the organization's mission and goals. (T0265)
• Support necessary compliance activities (e.g., ensure that system security configuration guidelines are followed, compliance monitoring occurs). (T0275)
• Continuously validate the organization against policies/guidelines/procedures/regulations/laws to ensure compliance. (T0280)

Core Competencies

• Business Continuity
• Computer Network Defense
• Database Administration
• Enterprise Architecture
• Information Systems/Network Security
• Information Technology Assessment
• Legal, Government, and Jurisprudence
• Network Management
• Operating Systems
• Policy Management
• Risk Management
• Technology Awareness
• Threat Analysis
• Vulnerabilities Assessment

Core Knowledge

• Knowledge of data backup and recovery. (K0021)
• Knowledge of business continuity and disaster recovery continuity of operations plans. (K0026)
• Knowledge of intrusion detection methodologies and techniques for detecting host and network-based intrusions. (K0046)
• Knowledge of controls related to the use, processing, storage, and transmission of data. (K0622)
• Knowledge of encryption algorithms. (K0018)
• Knowledge of the organization's enterprise information technology (IT) goals and objectives. (K0101)
• Knowledge of network security architecture concepts including topology, protocols, components, and principles (e.g., application of defense-in-depth). (K0179)
• Knowledge of measures or indicators of system performance and availability. (K0053)
• Knowledge of applicable laws, statutes (e.g., in Titles 10, 18, 32, 50 in U.S. Code), Presidential Directives, executive branch guidelines, and/or administrative/criminal legal guidelines and procedures. (K0168)
• Knowledge of laws, policies, procedures, or governance relevant to cybersecurity for critical infrastructures. (K0267)
• Knowledge of network traffic analysis methods. (K0058)
• Knowledge of network systems management principles, models, methods (e.g., end-to-end systems performance monitoring), and tools. (K0180)
• Knowledge of server and client operating systems. (K0077)
• Skill in creating policies that reflect system security objectives. (S0018)
• Knowledge of information technology (IT) supply chain security and supply chain risk management policies, requirements, and procedures. (K0169)
• Knowledge of new and emerging information technology (IT) and cybersecurity technologies. (K0059)
• Knowledge of current and emerging threats/threat vectors. (K0151)
• Knowledge of vulnerability information dissemination sources (e.g., alerts, advisories, errata, and bulletins). (K0040)
• Knowledge of system and application security threats and vulnerabilities (e.g., buffer overflow, mobile code, cross-site scripting, Procedural Language/Structured Query Language [PL/SQL] and injections, race conditions, covert channel, replay, return-oriented attacks, malicious code). (K0070)
• Knowledge of what constitutes a network attack and a network attack's relationship to both threats and vulnerabilities. (K0106)
• Knowledge of penetration testing principles, tools, and techniques. (K0342)

How To Apply

Join the Mission!  CISA is always searching for diverse, talented and highly motivated professionals to continue our mission of securing the nation's critical infrastructure. CISA is more than a great place to work; our workforce tackles the risks and threats that matter most to the nation, our families and communities.

Please visit USAJOBS and/or the DHS Cybersecurity Service to view job announcements and apply to positions. Be sure to tailor your resume to the specific job announcement, attach relevant documents and complete all required assessments.

When applying for this cyber role, please review the information above and update your resume to align your experience with the listed competencies. Your resume must also show demonstrated IT-related experience in:

• Attention to Detail
• Customer Service
• Oral Communication
• Problem Solving

To receive email notifications when new CISA positions are announced, set up a " saved search " on USAJOBS with keyword " Cybersecurity and Infrastructure Security Agency. "

Individuals eligible for special hiring authorities may also be considered during CISA's one-stop hiring events or by emailing [email protected] or [email protected] .

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Security Operations Center › Security Operations Center Roles and Responsibilities

Security Operations Center Roles and Responsibilities

Published January 12, 2022

Author --> Orion Cassetto

Reading time 9 mins

What is a SOC team?

A security operations center — commonly referred to as a SOC — is a team that continuously monitors and analyzes the security procedures of an organization. It also defends against security breaches and actively isolates and mitigates security risks.

There are five key roles on a SOC team:

• Security analysts are cybersecurity first responders. They report on cyberthreats and implement any changes needed to protect the organization. They’re considered the last line of defense against cybersecurity threats, work alongside security managers and cybersecurity engineers, and usually report to the CISO.. 
• Security engineers are usually software or hardware specialists, and are in charge of maintaining and updating tools and systems. They are also responsible for any documentation that other team members might need, such as digital security protocols.
• The SOC manager is responsible for the SOC team. They direct SOC operations and are responsible forsyncing between analysts and engineers; hiring; training; and creating and executing on cybersecurity strategy. They also directand orchestrate the company’s response to major security threats.
• The chief information security officer (CISO )  is a leadership position responsible for establishing security-related strategies, policies, and operations. They workclosely with the CEO, and inform and report to management on security issues.
• The director of incident response (IR) is a role in larger security organizations that isresponsible for managing incidents as they occur, and communicating security requirements to the organization in the case of a significant data breach.

In this article, you will learn:

SOC roles and responsibilities

• SOC team vs. CSIRT – What is the difference?
• How to determine if you need a SOC  team, CSIRT team, or both?
• Best practices for building a winning SOC team
• Measuring SOC team

SOC analysts are organized in four tiers. First, SIEM alerts flow to Tier 1 analysts who monitor, prioritize and investigate them. Real threats are passed to a Tier 2 analyst with deeper security experience, who conducts further analysis and decides on a strategy for containment. 

Critical breaches are moved up to a Tier 3 senior analyst, who manages the incident and is responsible for actively hunting for threats continuously. The Tier 4 analyst is the SOC manager, responsible for recruitment, strategy, priorities, and the direct management of SOC staff when major security incidents occur. 

The table below explains each SOC role in more detail.

SOC Team vs. CSIRT – What is the Difference?

A computer security incident response team ( CSIRT ), also called CERT or CIRT, is responsible for receiving, analyzing, and responding to security incidents. CSIRTs can work under SOCs or can stand alone.

What differentiatesa CSIRT from a SOC? While the core function of a CSIRT is to minimize and manage damage caused by an incident, the CSIRT does not just deal with the attack itself; they also communicate with clients, executives, and the board.

How to determine whether you need a SOC team, CSIRT, or both?

The case for a single entity

Often, it’s desirable to have a single entity that unites the SOC and CSIRT. Why? Because the distinction between detection and response is not clear cut, and may even become irrelevant. For example, threat hunting is used to identify threats, but also operates as a method of response.

Both SOC teams and CSIRTsuse security orchestration, automation and response (SOAR) tools, which could indicate that these teams need to be merged, as it is not always clear who owns the tool and is accountable for its evolution. Threat intelligence (TI) related activities also provide a case for having a single entity. A single TI consumption position can offer insights into identification and response methods.

Another reason to unite these groups is related to managing the workforce. One problem with SOCs is that it is difficult to keep Tier 1 analysts motivated, particularly when they work nights and weekends. By bringing incident response and threat hunting together, you create the option for job rotation.

The case for separate entities

Some industry experts argue that keeping SOC teams and CSIRTsseparate allowsthem to concentrate on their core objectives, namely detection vs. response. Also, occasionally multiple SOCs are required because of multiple regional offices or subsidiaries, yet organizations wish to keep incident response centralized due to the sensitivity of investigation results.

Strategic plans for outsourcing may demand the separation of these two functions. Today, this may not be an issue, as many SOCs operate as hybrid organizations. However, keeping SOC and CSIRT separate may help an organization clearly define the responsibilities of a partner.

Best Practices for Building a Winning SOC Team

Security operations teams face many challenges: they can be overworked, understaffed, and often gain little attention from upper management. Security operations best practices can give companies the tools they need to protect themselves and offer SOC teams a better working environment.

• Efficient SOCs use security automation – By using highly-skilled security analysts alongwith security automation, organizations can analyze more security events, identify more incidents, and protect against those incidentsmore effectively.
• Use effective technology – The abilities of your SOC are dependent on its technology capabilities. Technology should collect and aggregate data, prevent threats, and respond as the threats occur. A team that is equipped with tools and data sources that reduce false positives to a minimum can maximize the time analysts spend investigating real security incidents. Learn more in our detailed guide about the SOC, SIEM , and other tools used in a modern SOC.
• Be up to date with current threat intelligence – Threat intelligence data from within the organization, in conjunction with information from external sources, provides insight into vulnerabilities and threats to the SOC team. External cyber intelligence includes signature updates, news feeds, incident reports, vulnerability alerts, and threat briefs. SOC staff can leverage SOC monitoring tools that provide integrated threat intelligence.
• People and responsibilities – Organizations often share administrative duties across subsidiaries, and between partner organizations and business units. The organization’s security policy standards should be used to define responsibilities in relation to tasks and accountability for response. An organization can also define the role of each business unit or agency in relation to the SOC.
• Defend the perimeter – A key responsibility of a SOC team is to defend the perimeter, but what information are analysts required to gather? Where can they find that information?

The SOC team can take into account all data input, for example:

• Network information, such as URLs, hashes, and connection details
• The monitoring of endpoints, vulnerability information revealed by scanners, security intelligence feeds, intrusion prevention (IPS), and detection (IDS) systems
• Operating systems
• Topology information
• External-facing firewall and antivirus

Measuring SOC Teams

Organizations need to measure the performance of SOC teams to continuously improve their processes. Here are a few important metrics that can help demonstratethe scale of activity in the SOC, and how effectively analysts are handling the workload.

Key Takeaways:

• Modern SOCs require cooperation and collaboration between development, operations, and security teams. Increasingly complex infrastructures and the speed of agile processes require capabilities that security teams cannot achieve on their own.
• Effective security tools should support all steps of the incident response process. Centralizing information, providing fast analyses, and supporting in-depth investigations are key.
• Metrics can help you evaluate the effectiveness of your SOC processes when used carefully. Make sure to incorporate metrics results into evaluation and refinement processes.

Learn More about Security Operations Centers

See our additional guides about key SOC topics:

• Ultimate SOC Quick Start Guide
• How SOC, SecOps, and SIEM Work Together

Tags: Security Operations Center , SOC ,

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Role-based access control (RBAC) with Microsoft Intune

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Role-based access control (RBAC) helps you manage who has access to your organization's resources and what they can do with those resources. By assigning roles to your Intune users, you can limit what they can see and change. Each role has a set of permissions that determine what users with that role can access and change within your organization.

To create, edit, or assign roles, your account must have one of the following permissions in Microsoft Entra ID:

• Global Administrator
• Intune Service Administrator (also known as Intune Administrator )

A role defines the set of permissions granted to users assigned to that role. You can use both the built-in and custom roles. Built-in roles cover some common Intune scenarios. You can create your own custom roles with the exact set of permissions you need. Several Microsoft Entra roles have permissions to Intune. To see a role in the Intune admin center , go to Tenant administration > Roles > All roles > choose a role. You can manage the role on the following pages:

• Properties : The name, description, permissions, and scope tags for the role.
• Assignments : A list of role assignments defining which users have access to which users/devices. A role can have multiple assignments, and a user can be in multiple assignments.

To be able to administer Intune you must have an Intune license assigned. Alternatively, you can allow non-licensed users to administer Intune by setting Allow access to unlicensed admins to Yes .

Built-in roles

You can assign built-in roles to groups without further configuration. You can't delete or edit the name, description, type, or permissions of a built-in role.

• Application Manager : Manages mobile and managed applications, can read device information and can view device configuration profiles.
• Endpoint Privilege Manager : Manages Endpoint Privilege Management policies in the Intune console.
• Endpoint Privilege Reader : Endpoint Privilege Readers can view Endpoint Privilege Management policies in the Intune console.
• Endpoint Security Manager : Manages security and compliance features, such as security baselines, device compliance, conditional access, and Microsoft Defender for Endpoint.
• Help Desk Operator : Performs remote tasks on users and devices, and can assign applications or policies to users or devices.
• Intune Role Administrator : Manages custom Intune roles and adds assignments for built-in Intune roles. It's the only Intune role that can assign permissions to Administrators.
• Policy and Profile Manager : Manages compliance policy, configuration profiles, Apple enrollment, corporate device identifiers, and security baselines.
• Organizational Messages Manager : Manages organizational messages in Intune console.
• Read Only Operator : Views user, device, enrollment, configuration, and application information. Can't make changes to Intune.
• School Administrator : Manages Windows 10 devices in Intune for Education .
• Cloud PC Administrator : A Cloud PC Administrator has read and write access to all Cloud PC features located within the Cloud PC area.
• Cloud PC Reader : A Cloud PC Reader has read access to all Cloud PC features located within the Cloud PC area.

Custom roles

You can create your own roles with custom permissions. For more information about custom roles, see Create a custom role .

Microsoft Entra roles with Intune access

Intune also shows three Microsoft Entra extensions: Users , Groups , and Conditional Access , which are controlled using Microsoft Entra RBAC. Additionally, the User Account Administrator only performs Microsoft Entra user/group activities and does not have full permissions to perform all activities in Intune. For more information, see RBAC with Microsoft Entra ID .

Role assignments

A role assignment defines:

• which users are assigned to the role
• what resources they can see
• what resources they can change.

You can assign both custom and built-in roles to your users. To be assigned an Intune role, the user must have an Intune license. To see a role assignment, choose Intune > Tenant administration > Roles > All roles > choose a role > Assignments > choose an assignment. On the Properties page, you can edit:

• Basics : The assignments name and description.
• Members : All users in the listed Azure security groups have permission to manage the users/devices that are listed in Scope (Groups).
• Scope (Groups) : Scope Groups are Microsoft Entra security groups of users or devices or both for which administrators in that role assignment are limited to performing operations on. For example, deployment of a policy or application to a user or remotely locking a device. All users and devices in these Microsoft Entra security groups can be managed by the users in Members.
• Scope (Tags) : Users in Members can see the resources that have the same scope tags.

Scope Tags are freeform text values that an administrator defines and then adds to a Role Assignment. The scope tag added on a role controls visibility of the role itself, while the scope tag added in role assignment limits the visibility of Intune objects (such as policies and apps) or devices to only administrators in that role assignment because the role assignment contains one or more matching scope tags.

Multiple role assignments

If a user has multiple role assignments, permissions, and scope tags, those role assignments extend to different objects as follows:

• Permissions are incremental in the case where two or more roles grant permissions to the same object. A user with Read permissions from one role and Read/write from another role, for example, has an effective permission of Read/write (assuming the assignments for both roles target the same scope tags).
• Assign permissions and scope tags only apply to the objects (like policies or apps) in that role's assignment Scope (Groups). Assign permissions and scope tags don't apply to objects in other role assignments unless the other assignment specifically grants them.
• Other permissions (such as Create, Read, Update, Delete) and scope tags apply to all objects of the same type (like all policies or all apps) in any of the user's assignments.
• Permissions and scope tags for objects of different types (like policies or apps), don't apply to each other. A Read permission for a policy, for example, doesn't provide a Read permission to apps in the user's assignments.
• When there aren't any scope tags or some scope tags are assigned from different assignments, a user can only see devices that are part of some scope tags and can't see all devices.
• Assign a role to a user
• Create a custom role

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security manager job description and responsibilities?

The security manager job description is an explanation of the duties and responsibilities of the manager. In an organization, the security manager has direct authority and supervision over the operational activities of security personnel.

As the department head, a Security manager, plans, develops and implements the security policies, protocols, and standard operating procedures (SOP) for an organization.

There could be two types of security managers job in today’s job market.

• A manager in a security guard supply company deals with clients; it does not establish security policies. But it ensures that the security personnel who work for the clients have followed the security policy of the specific business and done their duties accordingly.
• This is called an in-house security manager. He or she sets up the security policies for the organization and puts them into action with the help of the security supervisor and other security professionals who could be supplied by the security company.
•  A Manager is fully responsible for all operations within the organization that impact the safety and security of people and property.

Security manager job description;

The requirements for the security-related job could be different from company to company because security policies are defined depending on the company’s assets, and security threats.

the following are the security manager’s common duties and responsibilities.

Company policies;

The security manager develops and enforces security policies, protocols, and procedures in an organization.

2. Budgeting;

A company may have the budget and plan for current and upcoming fiscal years. Each department needs a budget to manage, maintain and mobilize the staff and equipment.

Since modern technology is so important in protecting people and properties, the cost of the integrated security system in an organization has dramatically increased.

A security manager should try to obtain the most efficient system at a low cost. One of the primary responsibilities of the security manager in his department is to monitor the budget and expenses.

If the operating costs are too high, you may need to cut the security staff in the organization; in such situations, you should establish a new procedure that does not jeopardize the organization’s security.

When the security systems require to maintain or replacement in your company, you should always look for a high-quality vendor.

3. Responsible  for security personnel;

The security manager is responsible for recruiting, training, and supervising the security officers and guards.

You may need to provide training to other employees about your company’s safety and security regulations.

You are also responsible for awarding the contract to the security firm to provide security personnel in your organization, Your consideration will also determine whether the contract will be renewed or terminated once its term expires.

4. Representation;

You represent the security department at the management meeting. You should discuss not only the operational needs of the security team but also discuss with the respective deparment heads if their employees have violated the security rules of the organization.

5. Planning and coordinating;

Before launching a new business in a new location, you must develop a security plan and cooperate with other security professionals and stakeholders.

6. Review reports;

Every day, you would receive various types of security-related reports from employees and security staff, such as requirements, incidents, and security breaches.

You should examine those reports and take appropriate action if necessary.

7. Investigate and resolve issues;

In the event of a security breach, the security manager’s role is to investigate the incident and obtain statements from those involved and witnesses.

When the additional investigation is necessary, you must work with the local police or the public investigating officer.

8. Reporting;

The different types of security reports you need to sign every day. On a weekly or monthly basis may require to create reports for management on the security status of the organization.

9. Managing the contracts;

The contract for security staff, CCTV, alarm, and fire suppression systems should award to the most cost-effective and high-quality vendor.

As the security manager, you must oversee the existing contracts and take contractual action against the vendor if the security team does not perform adequately.

10. Inspection and audit;

To make sure the minimum safety and security stander has been maintained you should regularly inspect and audit the security guards and equipment.

General Duties of Security Manager

• Risk assessment of assets and take precautionary actions to avert incidents.
• Ensure the satisfaction of customers and other stakeholders at all times.
• Engaging in customer and management meetings as well as working with the security team.
• Operational excellence & service delivery
• Provide daily or weekly briefings to security personnel and supervisors.
• Responsible for ensuring that the day-to-day operations run smoothly.
• If any area requires improvement, should develop an action plan and implement it as soon as possible.
• Organize and provide mandatory training for all security personnel.
• Collaborate closely with operational personnel, maintenance, security, cleaners, and outside contractors to ensure the business operation is smooth.
• Always comply and adhere to all company policies and procedures
• Ensuring that the highest standards are always achieved and maintained
• Ensuring that all team members work well within any team.
• Liaising with the clients and customers regularly.

In another world, the security manager job description is a list of duties that the manager must do in the future. As the department’s head, the security manager is accountable for all operations carried out by the entire security staff on a daily basis.

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Incident management for high-velocity teams

Understanding the key incident response roles and responsibilities.

An incident is no time to have multiple people doing duplicate work. It’s also a terrible time to have important tasks ignored, all because everyone thought somebody else was working on it. Incidents are made worse when incident response team members can’t communicate, can’t cooperate, and don’t know what each other is working on. Work gets repeated, work gets ignored, customers and the business suffer.

That’s why effective incident response teams designate clear roles and responsibilities. Team members know what the different roles are, what they’re responsible for, and who is in which role during an incident.

Here are a few of the most common incident management roles. Several of them, like major incident manager, are key to our own incident response strategy .

Role: Incident manager

Primary responsibility: The incident manager has the overall responsibility and authority during the incident. They coordinate and direct all facets of the incident response effort. As a rule of thumb, the incident manager is responsible for all roles and and responsibilities until they designate that role to someone else. At Atlassian, the incident manager can also devise and delegate ad hoc roles as required by the incident. For example, they could set multiple tech leads if more than one stream of work is underway, or create separate internal and external communications managers.

Secondary responsibilities: Everything someone else isn’t assigned to.

Also known as: Incident commander, major incident manager

Role: Tech lead

Primary responsibility: The tech lead is typically a senior technical responder. They are responsible for developing theories about what's broken and why, deciding on changes, and running the technical team during the incident. This role works closely with the incident manager.

Secondary responsibilities: Communicate updates to incident manager and other team members, document key theories and actions taken during the incident for later analysis, participate in incident postmortem, page additional responders and subject matter experts.

Also known as: On-call engineer, subject matter expert

Role: Communications manager

Primary responsibility: The communications manager is the person familiar with public communications, possibly from the customer support or public relations teams. They are responsible for writing and sending internal and external communications about the incident. This is usually also the person who updates the status page.

Secondary responsibilities: Collect customer responses, interface with executives and other high-level stakeholders.

Also known as: Communications officer, communications lead

Role: Customer support lead

Primary responsibility: The person in charge of making sure incoming tickets, phone calls, and tweets about the incident get a timely, appropriate response.

Secondary responsibilities: Pass customer-sourced details to the incident-response team.

Also known as: Help desk lead, customer support agent

Role: Subject matter expert

Primary responsibility: A technical responder familiar with the system or service experiencing an incident. Often responsible for suggesting and implementing fixes.

Secondary responsibilities: Providing context and updates to the incident team, paging additional subject matter experts.

Also known as: Technical lead, on-call engineer

Role: Social media lead

Primary responsibility: A social media pro in charge of communicating about the incident on social channels.

Secondary responsibilities: Updating the status page, sharing real-time customer feedback with the incident response team.

Also known as: Social media manager, communications lead

Role: Scribe

Primary responsibility: A scribe is responsible for recording key information about the incident and its response effort.

Secondary responsibilities: Maintain an incident timeline, keep a record of key people and activities throughout the incident.

Role: Problem manager

Primary responsibility: The person responsible for going beyond the incident’s resolution to identify the root cause and any changes that need to be made to avoid the issue in the future.

Secondary responsibilities: Coordinate, run, and record an incident postmortem , log and track remediation tickets.

Also known as: Root cause analyst

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ISO 27002:2022, Control 5.2 – Information Security Roles and Responsibilities

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What is Control 5.2: Information Security Roles and Responsibilities?

ISO 27002:2022 , control 5.2 — information security roles and responsibilities — is one of the most important controls in ISO 27002:2022. It is a modification of control 6.1.1 in ISO 27002:2013 and it defines how organisations should define and allocate information security roles and responsibilities.

Information Security Roles and Responsibilities Explained

The organisation’s head, the chief information security officers (CISOs), the IT service management (ITSMs), the system owners, and the system users all contribute to the robustness of information security. This section summarises and discusses the responsibilities of those who hold these roles .

The leader of the organisation bears the brunt of the responsibilities

Information security is your responsibility as the CEO of your agency. In addition, you serve as the organisation’s accrediting body.

Information security is the responsibility of the CISO

Good practices in the security sector and in governance are what CISOs are responsible for. Having this position in place guarantees that information security is properly managed at the highest levels of the organisation.

IT service management (ITSM) is responsible for implementing security measures as well as providing expertise

An ITSM is a high-ranking official in the company. System administrators work in conjunction with the chief information security officer to carry out the chief executive’s strategic directives.

Owners of systems are responsible for maintaining and operating them

An owner is required for every system. As a result, it is incumbent upon every system owner to guarantee adherence to IT governance rules and fulfilment of business needs.

System users safeguard systems by adhering to policies and procedures

System users are more likely to adhere to security rules and procedures if there is a strong security culture in place. Every system has inherent dangers, and it is up to the users to take responsibility for mitigating such dangers.

Addressing this control is critical for ensuring that each employee understands what they’re responsible for when it comes to protecting data , systems and networks. Admittedly, this is a challenge for many companies, especially small ones where the employees typically wear more than one hat.

• What is Control 5.2
• Attributes of Control 5.2
• Purpose of Control 5.2
• Meeting requirements of control 5.2
• Differences between ISO 27002:2013 & 2022
• Who is in charge of this process?
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Attributes Table

An attributes section is now included in the latest version of ISO 27002 . Defining attributes is a way to classify controls. These allow you to easily match your control selection with typical industry terminology. The attributes for control 5.2 are:

What Is The Purpose of Control 5.2?

The purpose of control 5.2 is to establish a defined, approved and understood structure for the implementation, operation and management of information security within the organisation. This is a formal organisational structure that assigns responsibility for information security throughout the organisation.

Control 5.2 Explained

Control 5.2 addresses the implementation, operation and management of roles and responsibilities for information security in an organisation according to the framework as defined by ISO 27001.

The control states that information security roles and responsibilities should be well defined and that everyone involved should understand their role. Typically, assets are assigned a designated owner who assumes responsibility for their day-to-day care.

However, depending on the size of the organisation and the available resources, information security can be handled by a dedicated team or additional responsibilities assigned to current employees.

What Is Involved and How To Meet The Requirements

Allocating roles and responsibilities for information security is crucial for ensuring that the organisation’s information security is maintained and enhanced. To meet the requirements for this control, the allocation of roles should be formalised and documented, e.g., in a table form or in the form of an organisational chart.

• The organisation should define the responsibilities and accountabilities for information security within the organisation and assign them to specific management job functions or roles.
• This control should ensure that there is clarity with regard to the various roles and responsibilities within the organisation, in order to ensure that appropriate management attention is paid to information security.
• Where appropriate, further training for individual sites and information processing facilities should be provided to help fulfil these duties.

The intent here is to ensure that clear roles, responsibilities and authorities are assigned and understood throughout the organisation. In order to ensure effective segregation of duties, the roles and responsibilities should be documented, communicated and applied consistently across the organisation.

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Differences Between ISO 27002:2013 and 27002:2022

As already pointed out, control 5.2 in ISO 27002:2022, Information Security Roles and Responsibilities, is not a new control. This is simply a modified control found in ISO 27002:2013 as control 6.1.1.

The purpose of Control 5.2 has been defined, and new implementation instructions have been included in the most recent revision of ISO 27002. While the essence of the two controls are basically the same, there are slight improvements in the 2022 version.

For example, ISO 27002:2022 states that Individuals who assume a specific information security function should be competent in the knowledge and skills required by the role and supported to remain up to speed with advances linked to the role and necessary to fulfil the obligations of the role. This point is not a part of the 2013 version.

Additionally, the implementation guidelines of both versions are slightly different. Let us compare sections of the two below:

ISO 27002:2013 states the areas for which individuals are responsible should be stated. These areas are:

a) the assets and information security processes should be identified and defined;

b) the entity responsible for each asset or information security process should be assigned and the details of this responsibility should be documented;

c) authorisation levels should be defined and documented;

d) to be able to fulfil responsibilities in the information security area the appointed individuals should be competent in the area and be given opportunities to keep up to date with developments;

e) coordination and oversight of information security aspects of supplier relationships should be identified and documented.

ISO 27002:2022 is more condensed. It simply states that the organisation should define and manage responsibilities for:

a) protection of information and other associated assets;

b) carrying out specific information security processes;

c) information security risk management activities and in particular acceptance of residual risks (e.g. to risk owners);

d) all personnel using an organisation’s information and other associated assets.

Both control versions however suggest that organisations can appoint an information security manager to take overall responsibility for the development and implementation of information security and to support the identification of controls.

Who Is In Charge Of This Process?

An information security manager is often appointed by companies to oversee the creation and execution of security measures and to aid in the detection of potential threats and controls.

Resourcing and putting the controls in place will typically fall to individual managers. A frequent practice is to designate an individual for each asset, who is then in charge of the asset’s ongoing security.

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How ISMS.online Helps

You are not expected to do much in terms of meeting the requirements for the new ISO 27002:2022 standard except upgrading your ISMS processes to reflect the improved controls, if your in-house team cannot handle this, ISMS.online can help.

In addition to providing a sophisticated cloud-based framework for documenting ISMS procedures and checklists to assure compliance with established norms, ISMS.online also streamlines the ISO 27001 certification process and the ISO 27002 implementation process.

All of your ISMS solutions can be managed in a centralised location thanks to our cloud-based software. You can use our easy-to-use application to keep track of anything that is required to verify conformity with ISO 2K7 specifications.

Implementing ISO 27002 is simplified with our intuitive step-by-step workflow and tools that include frameworks, policies and controls, actionable documentation and guidance. You can define the scope of the ISMS , identify risks, and implement controls using our platform – in just a few clicks.

We also have an in-house team of information technology specialists that will provide you with advice and assistance so that you can demonstrate compliance to standard and dedication to information security to your customers.

In order to learn more about how ISMS.online can assist you in achieving your ISO 2K7 objectives, please call us at +44 (0)1273 041140.

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• Collaboration |
• 4 ways to establish roles and responsib ...

4 ways to establish roles and responsibilities for team success

It’s challenging to stick to a project plan without clear roles and responsibilities. When you define team roles, you can help teammates collaborate and work through projects more efficiently. In this guide, we’ll explain how to establish roles and responsibilities and why doing so will benefit your team.

You know that chaotic feeling of managing a project where roles and responsibilities are unclear? As one team member moves forward with the design, another moves forward with content. Both team members write the copy included in the images, assuming this is part of their role. Because of the miscommunication and duplicated work, the copy takes longer to deliver and you must delay the project.

In this guide, we’ll explain how to establish roles and responsibilities and why doing so will benefit your team.

1. Determine what needs to get done

You can use the following steps when identifying roles and responsibilities at both the organizational and project level. The first step when defining team roles is to determine the various tasks that need to get done. Some questions you can ask to identify these tasks include:

Were past projects completed successfully?

If not, what could have been done better?

What tasks are still on your team’s to-do list?

What tasks does each team member complete daily?

Are these tasks part of each team member’s job description?

When you know how much work needs to get done, you can delegate tasks accordingly.

2. Identify gaps in responsibilities

While this step is most relevant when defining roles at the organizational level, you may also have gaps in responsibilities when working on projects.

After creating your to-do list , compare and contrast these tasks with what team members are doing. This comparison will help you identify any gaps in responsibilities. These gaps may occur unintentionally if team members’ original job description is unclear or if they get pulled into other tasks by others.

When you identify gaps in responsibilities, these gaps become your starting point for team realignment. You can then move team members back to their intended roles and figure out who should take over any additional tasks they were handling.

3. Clarify roles using a RACI matrix

A RACI matrix is a great tool for clarifying team member roles. RACI stands for responsible, accountable, consulted, and informed. You can set up a RACI matrix—or a table—with your tasks on the Y-axis and your team members on the X-axis. 

Assign one of the four RACI letters to each task and team member. This makes it easy for team members to know what their specific role is for each task. 

The legend below explains in greater detail what team roles work best with each letter of the RACI chart.

R = Responsible . This person performs the work. There should only ever be one Responsible per task, so everyone on the team knows who to go with for questions and updates.

A = Accountable . This person is responsible for approving the work and will likely be a manager.

C = Consulted . This person should give input on the work. This could be a team member or someone on another team.

I = Informed . This person should be informed of the progress and the outcome of the work, but they don’t give input on the work as it’s being performed. 

Additional tips for the RACI matrix: 

There should only ever be one Responsible per task ( R ) so team members know who is in charge of the work. If a task has more than one Responsible, team members can easily become confused.

While only one person should be accountable for each task ( A ), that same person can also be Responsible for the task ( AR ). 

It’s also important to limit the number of people you inform, as this can make your project unnecessarily complex ( keep I’s low ).

You can use a RACI matrix to set clear expectations for your team members and as a reference when executing projects. 

4. Get feedback from team members

Asking team members for candid feedback after you complete your RACI matrix can encourage team collaboration and provide insight into whether the roles you’ve assigned seem functional.

When your team members can voice their opinions, you create healthy team dynamics in the workplace by facilitating communication.

You can ask for feedback in several ways, such as: 

Hold a team meeting and ask, “Does anyone have an opinion on the team roles I’ve assigned?”

Schedule 1:1 meetings, so team members have a safe space to voice concerns.

Put out an anonymous survey so team members can share their honest responses.

When to clarify roles and responsibilities

There are roles and responsibilities at the organizational and the project level. As project manager, your job is to define both for your team at different times. Creating a solid team structure at the organizational level is crucial and should be addressed first if you’re noticing gaps in this area. 

For example, if a writer on your team is handling a lot of the project planning, it may be time to refocus their priorities and tasks. If a designer is responding to emails all day, realign your team structure so they have more heads-down time to create. 

Once your team knows their roles and responsibilities at the organizational level, you can approach each project individually. A designer may have general duties for their job role, but for a specific project, they may also be responsible for sending designs back and forth. 

The benefits of establishing roles and responsibilities

When you establish roles and responsibilities, you create a team structure that’s built to last. Team performance will improve when individuals feel confident in the duties they’re assigned.

When team members have individual roles, the team also benefits in other ways, including:

Increased productivity: You’ll notice an increase in productivity when you assign key responsibilities to each team member. When team members have clarity about their roles and responsibilities, they can prioritize the right work and get their most high-impact work done.

Improve hiring process: When you clarify job responsibilities for different roles, you make it easier for hiring managers to meet team needs when searching for new hires. Without a clear list of responsibilities, it may be difficult for recruiters to explain job roles to candidates.

Boost team morale: When there’s a lack of clarity in what your team members should do, they may feel unsure of their skills. Defining roles and responsibilities can boost team morale because everyone will have a task to accomplish. You can also align team members to work on tasks that complement their natural abilities so they feel confident in what they’re doing each day. 

More efficient resources: Your organization will waste less time and money when team members perform the correct job roles. As seen in the example above, two team members who didn’t know their job responsibilities on a project doubled up on work. This duplicate work wasted valuable project time, and as a result, it also wasted money. The more efficient your team is, the leaner the budget and timeline will be. 

With clear and concrete team roles, your team members should feel confident and motivated to achieve their responsibilities. 

Examples of roles and responsibilities

Every role has key responsibilities that fit with that position. When aligned correctly, team members should know their role and only be responsible for tasks that fit under their job role. Take a look at some common roles and the responsibilities these roles may have.

Role: Project manager

Responsibilities: 

Plan and develop the project

Create and lead the team

Monitor and share project progress

Role: Visual designer

Responsibilities:

Produce consistent visual work

Keep team members up to date with project milestones

Create direction for projects and guiding team members

Role: Content writer

Research and write copy

Communicate with designers and managers on progress

Revise copy after receiving feedback from clients

These responsibilities may change based on the organizational culture , work environment, and abilities of each individual team member. You can make your own job responsibilities template that includes more detail such as who the team member reports to and requirements of the role.

Build a strong project team with clear communication and structure

As team leader, it’s your job to prepare your team members for every project. The best way to create a strong team structure is through open communication. With team communication software, you can meet deadlines and reach team goals by making sure everyone knows their roles and responsibilities, when tasks are due, and where work stands.

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