sample problem solving goals

12 SMART Goals Examples for Problem Solving

Everyone should aim to develop their problem-solving skills in life. It’s critical for career growth and personal development. That’s why establishing SMART goals is a valuable tool for achieving success and reaching desired outcomes.

This article will provide SMART goals examples for effective problem solving. Gaining inspiration to pursue these goals can help you become more organized and effective in problem-solving situations.

Table of Contents

What is a SMART Goal?

The SMART framework is an amazing way to establish practical goals . For those unaware, SMART stands for specific, measurable, attainable, relevant, and time-based.

Still confused? SMART goals are:

• Specific: Accomplishing goals starts with defining them and how they will be achieved. The more detailed your goals for problem solving, the greater the likelihood you have of meeting them.
• Measurable: Having a quantifiable goal is a crucial SMART component. Tracking your progress makes modifying or adjusting the path forward easier if needed. You’ll also have a tangible way to determine whether or not your objectives have been met.
• Attainable: Try to decide on what is realistically possible before pursuing goals. If possible, break down your overarching goal into smaller objectives that fall within your current capabilities. Setting too high or unrealistic expectations cause you frustration and even giving up on your aspirations altogether.
• Relevant: You must align your actions with your core values . Hence, take some time to reflect on how you want your goals to reflect your interests and values.
• Time-based: Success doesn’t come without hard work and dedication, so you should have a specific timeline when working toward your dreams. You will stay organized and motivated throughout the journey when you set a deadline.

In today’s world, being able to identify and solve problems using analytical skills can’t be undervalued. Following the 5 SMART criteria above will allow you to achieve better results with fewer resources.

Here are 12 examples of SMART goals for better problem solving:

1. Define the Problem

“I’ll create a plan to define and describe the problem I’m trying to solve by the end of two weeks. This will allow me to identify the exact issue that needs to be addressed and develop an effective solution promptly.”

Specific: The goal outlines the task of defining and describing a problem.

Measurable: You can measure your progress by creating a plan after two weeks.

Attainable: The statement is within reach because it requires critical thinking and planning.

Relevant: Defining an issue is required for enhanced problem solving.

Time-based: There is a two-week timeline for accomplishing this goal.

2. Analyze Root Cause

“I will take the time to thoroughly analyze the root cause of a problem before I attempt to come up with a solution. Before jumping into a solution, I’ll consider the possible causes and try to figure out how they interact with each other.”

Specific: The SMART goal outlines what will be done to analyze the root cause of a problem.

Measurable: You could measure how often you take the time for analysis.

Attainable: This is realistic because taking the time to do a thorough analysis is possible.

Relevant: Gaining a better understanding of the root causes of a problem can lead to more effective solutions.

Time-based: You’ll follow this process every time you solve a problem, so this goal is ongoing.

3. Be Willing to Collaborate With Others

“For the duration of 10 months, my goal is to be willing to collaborate with others to find the best solution for any problem at hand. I want to be open to exchanging ideas and listening to the opinions of others so that we can solve our problems efficiently.”

Specific: The person must proactively strive to collaborate with others.

Measurable: You can keep track of how often you collaborate monthly.

Attainable: This is feasible because it requires only the willingness to collaborate and exchange ideas.

Relevant: Collaboration allows you to find better solutions and grow your network.

Time-based: You have 10 months to pursue this particular target.

4. Evaluate Alternatives

“I will review and evaluate at least three alternative solutions to the problem by the end of this month. I’ll evaluate the costs and benefits of each solution, prioritize them based on their potential effectiveness and make my recommendation.”

Specific: You will need to review and evaluate three alternative solutions.

Measurable: Count how many alternative solutions you listed.

Attainable: With enough time and effort, anybody can review and evaluate multiple solutions.

Relevant: This is related to problem solving, which can advance your professional career .

Time-based: You have one month for goal achievement.

5. Implement Action Plan

“To ensure that my action plans are implemented effectively, I will create a timeline with concrete steps and review it every two weeks for the 6 months ahead. I want all aspects of my plan to take place as scheduled and the process is running smoothly.”

Specific: The aim is to create a timeline and review it every two weeks for 6 months.

Measurable: The person can compare their timeline to the actual results and ensure that every aspect of the plan takes place as scheduled.

Attainable: This goal is achievable if the individual has the time, resources, and support.

Relevant: Realize that implementing an action plan applies to problem solving.

Time-based: Success will be reached after 6 whole months.

6. Ask the Right Questions

“I’ll learn to ask the right questions by reading two books on effective questioning strategies and attending a workshop on the same topic within the next quarter. This will allow me to get to the root of any problem more quickly.”

Specific: The goal states what to do (read two books and attend a workshop) to learn how to ask the right questions.

Measurable: You can check your progress by reading the books and attending the workshop.

Attainable: This is a reasonable goal and can be met within the given time frame.

Relevant: Asking the right questions is key to solving any problem quickly.

Time-based: Goal completion should be accomplished within a quarter.

7. Be More Flexible

“I will seek opportunities to be more flexible when problem solving for the following 8 months. This could include offering creative solutions to issues, brainstorming ideas with colleagues, and encouraging feedback from others.”

Specific: This SMART goal is explicit because the person wants to become more flexible when problem solving.

Measurable: Check how often and effectively you follow the three action items.

Attainable : This goal is achievable if you dedicate time to being more open-minded.

Relevant: Flexibility is integral to problem solving, so this goal is highly relevant.

Time-based: Eight months is the allotted time to reach the desired result.

8. Brainstorm Solutions

“I want to develop a list of 5 potential solutions by the end of this month for any problem that arises. I’ll brainstorm with my team and research to develop the options. We’ll use these options to evaluate the most feasible solution for a specific issue.”

Specific: You should come up with a list of 5 potential solutions with your team.

Measurable: Actively count how many potential solutions you come up with.

Attainable: This goal can be achieved with research and collaboration.

Relevant: Brainstorming solutions help you evaluate the best option for a certain issue.

Time-based: You should strive to meet this goal by the end of the month.

9. Keep a Cool Head

“When encountering a difficult problem, I will strive to remain calm and not rush into any decisions. For three months, I’ll take a few moments to pause, gather my thoughts and assess the situation with a clear head before taking action.”

Specific: The person identifies the goal of remaining calm when encountering complex problems.

Measurable: It is possible to measure success in terms of how long it takes to pause and assess the situation.

Attainable: Taking a few moments before taking action is realistic for most people.

Relevant: Keeping a cool head in difficult situations is beneficial for problem solving.

Time-based: This SMART statement has an end date of three months.

10. Don’t Make Rash Assumptions

“I will no longer make assumptions or jump to conclusions without gathering facts. I’ll strive to be more open-minded when finding solutions to problems and take the time to consider all perspectives before making a decision.”

Specific: The goal is explicit in that individuals aim to be open-minded.

Measurable: You can evaluate how often assumptions are made without gathering facts or considering all perspectives.

Attainable: Anyone can take the time to consider different perspectives before making a decision.

Relevant: This is suitable for those who want to be more mindful and make better decisions.

Time-based: Since the goal is ongoing, you will pursue it on a daily basis.

11. Take Responsibility

“I will take responsibility for all my mistakes and be open to constructive criticism to improve as a professional by the end of the next quarter. I’ll also learn from my mistakes and take steps to ensure they’re not repeated.”

Specific: The statement is evident in that you will take responsibility for all mistakes.

Measurable: Progress towards this goal can be measured by how well you respond to constructive criticism.

Attainable: This is possible since the person is willing to learn and improve with constructive criticism.

Relevant: Taking responsibility for your mistakes is an important skill, making this an appropriate goal.

Time-based: You have one quarter to complete the SMART goal.

12. Let Your Creativity Flow

“I want to explore the range of my creative problem-solving abilities and come up with solutions for difficult situations. To do this, I’ll take a course in creative problem solving and apply the principles I learn to practical scenarios within two months.”

Specific: You will take a course in creative problem solving and apply the principles learned to practical scenarios.

Measurable: By enrolling in the course, you can monitor your learning progress over time.

Attainable: The goal should be realistic concerning time and resources.

Relevant: Recognize that creativity is vital in many industries.

Time-based: You should ideally reach this goal after two months.

Final Thoughts

Setting SMART goals is a fantastic approach to solving any problem. They provide a clear structure for breaking down complex tasks into manageable chunks and encourage goal-oriented thinking.

While SMART goals may not work for every situation, they can offer a valuable framework for solving complex issues. Thus, it’s beneficial to experiment with this tool to develop problem-solving strategies tailored to individual needs.

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Problem Solving: 15 Examples for Setting Performance Goals

Problem Solving: Use these examples for setting employee performance goals. Help your employees master this skill with 5 fresh ideas that drive change.

Problem Solving is the skill of defining a problem to determine its cause, identify it, prioritize and select alternative solutions to implement in solving the problems and reviving relationships.

Problem Solving: Set Goals for your Employees. Here are some examples:

• To be accommodative of other people's ideas and views and to be willing to take them on board.
• Research well enough to gather factual information before setting out to solve a problem.
• Look at things in different perspectives and angles and to develop alternative options.
• Be willing enough to collaborate with other when it comes to problem-solving issues.
• Learn to articulate or communicate in a proper manner that can be well understood by people.
• Get first to understand what the problem really is before starting to solve it.
• Show great confidence and poise when making decisions and not afraid to make mistakes and learn from them.
• Keep a cool head when dealing with more pressing and exhausting issues.
• Try to ask the right questions that will act as a guide to coming up with proper solutions.
• Be more flexible to change and adapt to new tact and ways of finding new solutions.

Problem Solving: Improve and master this core skill with these ideas

• Identify the problem. determine the nature of the problem, break it down and come up with a useful set of actions to address the challenges that are related to it.
• Concentrate on the solution, not the problem. Looking for solutions will not happen if you focus on the problem all the time. Concentrating on finding the answer is a move that brings about new opportunities and ideas that can be lucrative.
• Write down as many solutions as possible. Listing down various solutions is important to help you keep an open mind and boost creative thinking that can trigger potential solutions. This list will also act as your reminder.
• Think laterally. Thinking laterally means changing the approach and looking at things differently as well as making different choices.
• Use positive language that creates possibilities. Using words that are active to speak to others, and yourself build a mind that thinks creatively encouraging new ideas and solutions to be set.

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10 Smart Goal Examples (and How to Use Them)

You can’t beat the feeling of achieving a hard-earned goal. But no matter how fulfilling the payoff is, it’s often not enough to push us past our comfort zone to cross the finish line. Often, we need some help keeping ourselves and our teams focused, efficient, and motivated.

This is where SMART goals come in. With the SMART goal framework, you can set meaningful goals and track your progress toward completing them. Let’s take a look at the framework, how to use it, and some examples and tips to help you make and nail your own SMART goals.

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What are SMART goals?

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SMART goals are a methodology for setting goals in a structured, well-defined, and actionable way. SMART is an acronym that stands for:

• Specific. What is it exactly that you’re trying to achieve?
• Measurable. What things will change to tell you that you’ve achieved the goal?
• Attainable. Is it a reasonable, achievable goal, or is it too much to pull off?
• Relevant. How does it tie into the “bigger picture” of what you’re trying to accomplish, whether it’s business or life goals?
• Time-bound. What day and/or time will you achieve the goal by?

The origin of the SMART framework

The SMART framework was created by consultant and corporate planning director George T. Doran . It was first published in a 1981 issue of the journal Management Review to help write management goals and objectives in a better way.

It’s been adapted over time—you can see this by the fact that his original SMART acronym was slightly different from the one we’re using. (Doran’s was Specific, Measurable, Assignable, Realistic, and Time-bound.)

How to write SMART goals

Let’s look at some fundamentals as you set your SMART objectives. We’ll break them down based on each of the five elements.

Specific. Be as granular as possible in describing exactly what it is you want to do, instead of vague language that’s hard to track and measure. For example, instead of saying “Get more sales,” try something more specific, like “Increase revenue by 50% by the end of the year.”

Measurable. Outline how you’ll be sure you’ve achieved the goal, using numbers or milestones if possible. In the example above, you could keep the milestone at a 50% increase, or you can use the specific dollar amount that the extra 50% would bring you to, like $100,000. Some milestone examples that meet the smart criteria include getting a certification, submitting a competition entry, or building a functional prototype.

Attainable. Make sure it’s a reasonable, achievable goal within the timeline you set. For example, if there are only 2 months left in the year, it’s probably going to be unrealistic to increase your revenue by that much. You should always dream big, but keep those big dreams in a place where you can reach them.

Relevant. Think about how this smaller goal ties into the “bigger picture,” whether you’re working toward business or life goals. In this example, an increase in revenue is almost always aligned with a long-term goal of many businesses, which is to keep growing and becoming more profitable.

Time-bound. Choose a target date or deadline to keep you motivated and able to track progress. In our example, the deadline is the end of the year. We know what needs to be done in the interim, which helps us to further break the task down into smaller actionable steps.

10 examples of SMART goals

Now that you understand what they are and how to write them, let’s look at some SMART goal examples to inspire you.

These 10 SMART goal-setting examples showcase how you can create powerful personal, business, work, and leadership goals.

1. SMART goal for getting fit

I’m going to follow the Nike app training program to run a marathon without stopping, six months from now.

Interpretation:

• Specific: I’m going to start running daily and train for a marathon.
• Measurable: I will follow the Nike app training program to run a full marathon without stopping.
• Achievable: I have done some running before, my body is reasonably healthy, and the marathon is six months from now.
• Relevant: I want to become a fit, healthy, and strong person—I want to be full of vitality, energy, and zest for life.
• Time-bound: I have signed up for a marathon six months from now.

2. SMART goal for completing a personal project

I’m going to write a 60,000-word novel in six months, finishing on June 30. I will do this by writing 2,500 words per week.

• Specific: I’m going to write a 60,000-word sci-fi novel.
• Measurable: I will finish writing 60,000 words in six months.
• Achievable: I will write 2,500 words per week.
• Relevant: I’ve always dreamed of becoming a professional writer.
• Time-bound: I will start writing tomorrow, January 1, and finish June 30.

3. SMART goal for improving relationships

I will call David, Sarah, and Mom twice per week for three months to develop my relationships with them.

• Specific: I will develop my relationships with David, Sarah, and Mom.
• Measurable: I will call each of these people twice per week.
• Achievable: I talk to these people regularly, and we always say how it would be nice to talk more.
• Relevant: I want to deepen my social ties, feel more loved and supported in my life, and support those I love.
• Time-bound: I will stick to this plan for three months, then re-evaluate and plan my next steps.

4. SMART goal example for starting a business

I will start a dropshipping business with Shopify on Saturday. I will spend one hour on this business each day and work to land my first sale within two weeks.

• Specific: I will start a dropshipping business .
• Measurable: I will work on my business for one hour each day, and the goal is to land my first sale within two weeks.
• Achievable: I have watched some videos on dropshipping and know that I can use Shopify to start a business quickly .
• Relevant: I want to quit my job, work from home, and be my own boss .
• Time-bound: I will begin on Saturday and land my first sale within two weeks.

5. SMART goal example for marketing a business

I will begin a Facebook Ads course tomorrow and start investing 30% of my business profits into paid campaigns within one week. I will continue to learn and invest in Facebook Ads to double my sales within three months.

• Specific: I’m going to learn how to use Facebook Ads and invest 30% of my profits into this marketing channel.
• Measurable: The goal is to double my sales within three months.
• Achievable: I have a reasonably successful small business that is ready to handle a growth in sales.
• Relevant: I want to make six-figures per year working from home.
• Time-bound: I will start a Facebook Ads course tomorrow and start running paid campaigns within one week. Then, I’ll continue to learn and scale-up, and evaluate my results in three months.

6. SMART goal example for growing a business

I will hire a VA to manage customer service inquiries within two weeks to free up time. I’ll use this time to research and add five new products to my store before the end of the month.

• Specific: I’m going to hire a virtual assistant (VA) to manage customer service inquiries for me. That way, I can free up time to conduct product research and add new products to my store.
• Measurable: The goal is to hire a VA and add five new products to my store.
• Achievable: I have some experience hiring freelancers on Upwork, and I understand how to find winning products .
• Relevant: I aim to work on my business, not in my business so that I can grow my income and work less hours.
• Time-bound: I will hire a VA within two weeks and then add five new products to my store within one month.

7. SMART goal example for landing a dream job

I will land my dream job working for a SaaS company like Shopify and travel long-term as a digital nomad. To achieve this, I will apply to one job per week for two months—submitting a total of eight job applications.

• Specific: I’m going to become a search engine optimization (SEO) specialist for a leading software-as-a-service (SaaS) company like Shopify and work remotely.
• Measurable: I will apply to a minimum of eight job applications within two months.
• Achievable: I’ve worked as an SEO specialist for two years in an office for an accounting firm, and I’m good at my job.
• Relevant: I want to collaborate with interesting people, contribute to something innovative, and join a company with room for me to grow. Also, I want to travel long term as a digital nomad .
• Time-bound: I will apply to eight suitable job applications within two months by submitting one application per week.

8. SMART goal example for earning a promotion

I’m going to land a promotion to become a senior SEO specialist at my company. I will do this by taking on an additional work project within two weeks, completing the required training within six weeks, and submitting my application within eight weeks.

• Specific: I’m going to earn a promotion and become a senior SEO specialist.
• Measurable: I will complete the required training and submit my application. I will also take on an additional work project to demonstrate my readiness to shoulder more responsibility.
• Achievable: I’ve worked as an SEO specialist for three years, and my work has produced significant results. Also, my company is looking to take on another senior SEO specialist at the end of this quarter.
• Relevant: I want to keep learning and challenging myself as I progress in my career.
• Time-bound: I will take on one additional work project within the next two weeks, complete the required training within six weeks, and submit my application within eight weeks.

9. SMART goal example for improving team results

I will lead my team to improve our qualification process so that the team only calls high qualified leads that are likely to purchase. We aim to increase sales by 5% within three months.

• Specific: I’m going to help my team qualify sales leads better, so they only spend their time selling to people who are likely to purchase.
• Measurable: The goal is to increase the team’s sales by 5%.
• Achievable: We’ve identified the top reason our leads don’t purchase: they don’t fully match our target market . If we can ensure everyone we call matches our target market, our sales will likely increase.
• Relevant: Our core aim is to grow company sales by more than 20% this year.
• Time-bound: We aim to increase sales by 5% within three months before re-evaluating our strategy.

10. SMART goal example for managing a team

I will improve team communication and free up wasted time by implementing a team messaging solution within two weeks. The aim is to cut the time spent on messaging from an average of 1.5 hours to 45 minutes per day per team member within onbe month.

• Specific: I’m going to help the team communicate better to free up time wasted on communication inefficiencies. This way, the team can spend this time on their core responsibilities instead.
• Measurable: Our time-tracking software shows that team members spend an average of 1.5 hours per day on email. We aim to cut this time in half to 45 minutes per day.
• Achievable: We can avoid the confusion created by long email chains with a team messaging solution like Slack. If we implement a messaging solution, it’s plausible that we can drastically reduce the time spent on email.
• Relevant: I want to empower my team to produce their best work and increase their impact by reducing time wasted on unnecessary and inefficient tasks.
• Time-bound : We will implement a messaging solution within two weeks and half the time spent on communication within the next month

5 tips for using SMART goals

1. Break larger goals into smaller ones

If your goal feels overwhelming, or if you feel like there are a lot of moving parts to keep track of, break it down into smaller goals. This way, you’ll be able to move through the process in a linear way, clearing out any dependencies that are getting in the way of advancing.

2. Share with everyone involved

Naturally, you’ll share your SMART goals with anyone who’s directly involved in making them happen. But you might also consider sharing with others who are involved, but not necessarily in a direct way. These third parties can help keep you accountable and motivated, and you’ll all be on the same page.

3. Physically write them down

If you keep the goal in your head, the odds dramatically increase that you might forget or unintentionally move the target. By writing them down, you’re ensuring that they stay crystal clear. Try putting your goal somewhere noticeable, like a sticky note on your desk or a calendar alert as you hit critical milestones.

4. Pivot or tweak as needed

As with many things in life, it might not work out as you planned. (It’s practically a guarantee that this will happen eventually.) When roadblocks or changes come up, keep a flexible and creative mindset so you can roll with the punches. Think about how you can make adjustments while still keeping the main objective intact.

5. Failure is OK—learn from it

Building off the previous point: sometimes, staying flexible isn’t enough. Don’t be deterred by failure. It’s a natural part of life, and even the world’s most successful people have plenty of failures that taught them valuable lessons to get where they are now.

Leading with your own smart goal

If you’re struggling to meet your goals, or looking for an interesting new way to frame them, SMART goal setting might be right up your alley. When you follow each of the five steps, you’ll have a clear and straightforward path to work toward. You’ll also be able to better coordinate and collaborate with others, whether they’re your team, stakeholders, or friends and family.

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Interview Questions

Comprehensive Interview Guide: 60+ Professions Explored in Detail

26 Good Examples of Problem Solving (Interview Answers)

By Biron Clark

Published: November 15, 2023

Employers like to hire people who can solve problems and work well under pressure. A job rarely goes 100% according to plan, so hiring managers will be more likely to hire you if you seem like you can handle unexpected challenges while staying calm and logical in your approach.

But how do they measure this?

They’re going to ask you interview questions about these problem solving skills, and they might also look for examples of problem solving on your resume and cover letter. So coming up, I’m going to share a list of examples of problem solving, whether you’re an experienced job seeker or recent graduate.

Then I’ll share sample interview answers to, “Give an example of a time you used logic to solve a problem?”

Problem-Solving Defined

It is the ability to identify the problem, prioritize based on gravity and urgency, analyze the root cause, gather relevant information, develop and evaluate viable solutions, decide on the most effective and logical solution, and plan and execute implementation. 

Problem-solving also involves critical thinking, communication, listening, creativity, research, data gathering, risk assessment, continuous learning, decision-making, and other soft and technical skills.

Solving problems not only prevent losses or damages but also boosts self-confidence and reputation when you successfully execute it. The spotlight shines on you when people see you handle issues with ease and savvy despite the challenges. Your ability and potential to be a future leader that can take on more significant roles and tackle bigger setbacks shine through. Problem-solving is a skill you can master by learning from others and acquiring wisdom from their and your own experiences. 

It takes a village to come up with solutions, but a good problem solver can steer the team towards the best choice and implement it to achieve the desired result.

Watch: 26 Good Examples of Problem Solving

Examples of problem solving scenarios in the workplace.

• Correcting a mistake at work, whether it was made by you or someone else
• Overcoming a delay at work through problem solving and communication
• Resolving an issue with a difficult or upset customer
• Overcoming issues related to a limited budget, and still delivering good work through the use of creative problem solving
• Overcoming a scheduling/staffing shortage in the department to still deliver excellent work
• Troubleshooting and resolving technical issues
• Handling and resolving a conflict with a coworker
• Solving any problems related to money, customer billing, accounting and bookkeeping, etc.
• Taking initiative when another team member overlooked or missed something important
• Taking initiative to meet with your superior to discuss a problem before it became potentially worse
• Solving a safety issue at work or reporting the issue to those who could solve it
• Using problem solving abilities to reduce/eliminate a company expense
• Finding a way to make the company more profitable through new service or product offerings, new pricing ideas, promotion and sale ideas, etc.
• Changing how a process, team, or task is organized to make it more efficient
• Using creative thinking to come up with a solution that the company hasn’t used before
• Performing research to collect data and information to find a new solution to a problem
• Boosting a company or team’s performance by improving some aspect of communication among employees
• Finding a new piece of data that can guide a company’s decisions or strategy better in a certain area

Problem Solving Examples for Recent Grads/Entry Level Job Seekers

• Coordinating work between team members in a class project
• Reassigning a missing team member’s work to other group members in a class project
• Adjusting your workflow on a project to accommodate a tight deadline
• Speaking to your professor to get help when you were struggling or unsure about a project
• Asking classmates, peers, or professors for help in an area of struggle
• Talking to your academic advisor to brainstorm solutions to a problem you were facing
• Researching solutions to an academic problem online, via Google or other methods
• Using problem solving and creative thinking to obtain an internship or other work opportunity during school after struggling at first

You can share all of the examples above when you’re asked questions about problem solving in your interview. As you can see, even if you have no professional work experience, it’s possible to think back to problems and unexpected challenges that you faced in your studies and discuss how you solved them.

Interview Answers to “Give an Example of an Occasion When You Used Logic to Solve a Problem”

Now, let’s look at some sample interview answers to, “Give me an example of a time you used logic to solve a problem,” since you’re likely to hear this interview question in all sorts of industries.

Example Answer 1:

At my current job, I recently solved a problem where a client was upset about our software pricing. They had misunderstood the sales representative who explained pricing originally, and when their package renewed for its second month, they called to complain about the invoice. I apologized for the confusion and then spoke to our billing team to see what type of solution we could come up with. We decided that the best course of action was to offer a long-term pricing package that would provide a discount. This not only solved the problem but got the customer to agree to a longer-term contract, which means we’ll keep their business for at least one year now, and they’re happy with the pricing. I feel I got the best possible outcome and the way I chose to solve the problem was effective.

Example Answer 2:

In my last job, I had to do quite a bit of problem solving related to our shift scheduling. We had four people quit within a week and the department was severely understaffed. I coordinated a ramp-up of our hiring efforts, I got approval from the department head to offer bonuses for overtime work, and then I found eight employees who were willing to do overtime this month. I think the key problem solving skills here were taking initiative, communicating clearly, and reacting quickly to solve this problem before it became an even bigger issue.

Example Answer 3:

In my current marketing role, my manager asked me to come up with a solution to our declining social media engagement. I assessed our current strategy and recent results, analyzed what some of our top competitors were doing, and then came up with an exact blueprint we could follow this year to emulate our best competitors but also stand out and develop a unique voice as a brand. I feel this is a good example of using logic to solve a problem because it was based on analysis and observation of competitors, rather than guessing or quickly reacting to the situation without reliable data. I always use logic and data to solve problems when possible. The project turned out to be a success and we increased our social media engagement by an average of 82% by the end of the year.

Answering Questions About Problem Solving with the STAR Method

When you answer interview questions about problem solving scenarios, or if you decide to demonstrate your problem solving skills in a cover letter (which is a good idea any time the job description mention problem solving as a necessary skill), I recommend using the STAR method to tell your story.

STAR stands for:

It’s a simple way of walking the listener or reader through the story in a way that will make sense to them. So before jumping in and talking about the problem that needed solving, make sure to describe the general situation. What job/company were you working at? When was this? Then, you can describe the task at hand and the problem that needed solving. After this, describe the course of action you chose and why. Ideally, show that you evaluated all the information you could given the time you had, and made a decision based on logic and fact.

Finally, describe a positive result you got.

Whether you’re answering interview questions about problem solving or writing a cover letter, you should only choose examples where you got a positive result and successfully solved the issue.

Example answer:

Situation : We had an irate client who was a social media influencer and had impossible delivery time demands we could not meet. She spoke negatively about us in her vlog and asked her followers to boycott our products. (Task : To develop an official statement to explain our company’s side, clarify the issue, and prevent it from getting out of hand). Action : I drafted a statement that balanced empathy, understanding, and utmost customer service with facts, logic, and fairness. It was direct, simple, succinct, and phrased to highlight our brand values while addressing the issue in a logical yet sensitive way.   We also tapped our influencer partners to subtly and indirectly share their positive experiences with our brand so we could counter the negative content being shared online.  Result : We got the results we worked for through proper communication and a positive and strategic campaign. The irate client agreed to have a dialogue with us. She apologized to us, and we reaffirmed our commitment to delivering quality service to all. We assured her that she can reach out to us anytime regarding her purchases and that we’d gladly accommodate her requests whenever possible. She also retracted her negative statements in her vlog and urged her followers to keep supporting our brand.

What Are Good Outcomes of Problem Solving?

Whenever you answer interview questions about problem solving or share examples of problem solving in a cover letter, you want to be sure you’re sharing a positive outcome.

Below are good outcomes of problem solving:

• Saving the company time or money
• Making the company money
• Pleasing/keeping a customer
• Obtaining new customers
• Solving a safety issue
• Solving a staffing/scheduling issue
• Solving a logistical issue
• Solving a company hiring issue
• Solving a technical/software issue
• Making a process more efficient and faster for the company
• Creating a new business process to make the company more profitable
• Improving the company’s brand/image/reputation
• Getting the company positive reviews from customers/clients

Every employer wants to make more money, save money, and save time. If you can assess your problem solving experience and think about how you’ve helped past employers in those three areas, then that’s a great start. That’s where I recommend you begin looking for stories of times you had to solve problems.

Tips to Improve Your Problem Solving Skills

Throughout your career, you’re going to get hired for better jobs and earn more money if you can show employers that you’re a problem solver. So to improve your problem solving skills, I recommend always analyzing a problem and situation before acting. When discussing problem solving with employers, you never want to sound like you rush or make impulsive decisions. They want to see fact-based or data-based decisions when you solve problems.

Next, to get better at solving problems, analyze the outcomes of past solutions you came up with. You can recognize what works and what doesn’t. Think about how you can get better at researching and analyzing a situation, but also how you can get better at communicating, deciding the right people in the organization to talk to and “pull in” to help you if needed, etc.

Finally, practice staying calm even in stressful situations. Take a few minutes to walk outside if needed. Step away from your phone and computer to clear your head. A work problem is rarely so urgent that you cannot take five minutes to think (with the possible exception of safety problems), and you’ll get better outcomes if you solve problems by acting logically instead of rushing to react in a panic.

You can use all of the ideas above to describe your problem solving skills when asked interview questions about the topic. If you say that you do the things above, employers will be impressed when they assess your problem solving ability.

If you practice the tips above, you’ll be ready to share detailed, impressive stories and problem solving examples that will make hiring managers want to offer you the job. Every employer appreciates a problem solver, whether solving problems is a requirement listed on the job description or not. And you never know which hiring manager or interviewer will ask you about a time you solved a problem, so you should always be ready to discuss this when applying for a job.

Related interview questions & answers:

• How do you handle stress?
• How do you handle conflict?
• Tell me about a time when you failed

About the Author

Read more articles by Biron Clark

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How to Set SMART Goals (+ Examples and Templates)

Last updated on: June 29, 2023

We all have goals — to be more successful in what we do, to enroll in a university, improve our skills — the list goes on. Goals are what sets thriving people apart from everyone else. 

As Norman Vincent Peale, an advocate of the positive thinking movement, once said:

“All successful people have a goal. No one can get anywhere unless he knows where he wants to go and what he wants to be or do.”

But are your goals always worth pursuing?

Are your goals always even possible to achieve?

Are your goals tangible?

Those are all difficult questions ⁠that often surpass our ability to answer in a straightforward, systematic, and logical way. 

Luckily, I’ll offer simple criteria you can use to determine the value of any goal — they’re called SMART goals. 

In this guide, I’ll also lay out the answers to the following questions:

• What are SMART goals exactly,
• How and when to set SMART goals, and
• When SMART goals are not that smart.

As a bonus, I’ll give you a few SMART goal templates to use in your work and life and touch on how to write SMART goals you’ll stick to.

Let’s get rolling! 

Table of Contents

What is a SMART goal?

The acronym SMART stands for 5 characteristics of a goal that you should consider to be able to achieve the goal successfully. Each characteristic is represented by 1 letter in the SMART abbreviation:

• S stands for Specific — specific goals are straightforward, precise, and can be easily defined.
• M stands for Measurable — measurable goals constitute points of reference you can use to assess whether you are successful in progressing toward or reaching the said goal.
• A stands for Attainable — attainable goals are realistic in the sense that you have a reasonable amount of time, money, and skills to reach them.
• R stands for Relevant — relevant goals hold particular importance in your life, the project you’re currently working on, or your business as a whole.
• T stands for Time-bound — time-bound goals “bind” you with a specific time frame you’ll have to work on to call your efforts a success.

In other words, SMART goal setting helps you elaborate your aims and desires — and make an action plan. In fact, setting SMART goals increases the possibility of achieving your goal. 

Interestingly, SMART goals are also known as SMART criteria or SMART objectives, too. But no matter your SMART goals definition, don’t pass on this opportunity to make them part of your routine.

For an illustration of SMART goals, take a look at my example of cutting time for processing data in Excel below:

How to write SMART goals?

By now, you might wonder, “ How do I write a SMART goal and how do I apply this framework to real-life scenarios? ” 

I’m glad you asked!

The application of SMART goals varies. In any case, you can use these criteria to decide whether your current career goals are worth pursuing or if working on particular areas of your personal development would be beneficial enough.

To help you wrap your head around the matter, here are 5 critical steps to follow on your SMART goals journey. Let’s get started!

Step #1: Make goals specific 

Specific goals are well-defined and precise enough so that you won’t steer away from achieving them. 

Let’s take a look at an example. 

If you say that you want to be in marketing, that’s a nonspecific goal.

It’s what you usually say to your extended family when you want them to stop bugging you about when you’ll get a job. Again, it sounds nice, and it may even impress your grandparents — but it’s too broad to motivate you to act on it. 

On the other hand, suppose you say you want to land the position of a Junior Marketing Specialist in a Boston tech company. Now, that’s a well-defined, specific goal you can strive for. 

Let’s look at a few prompts to use when crafting your SMART goals.

Questions for specific goals

If you want to make a goal specific, consider answering a few questions. You don’t have to answer all of them, but the more questions you answer, the more specific your goal gets. 

Here they are:

• Q1: What is the goal?
• Q2: What are the details of the goal?
• Q3: What do I want to accomplish with it?
• Q4: Who is involved?
• Q5: Where is it going to happen?
• Q6: What resources are available?

Examples of answers that prove the goal is specific :

• A1: I want to land a Junior Marketing Specialist position.
• A2: I want to apply for 10 job calls each week during the month. At this rate, I’ll land a job faster.
• A3: I want to feel financially stable, enjoy my work more, and generally feel better about myself.
• A4: I’m the chief person responsible for getting the job. Still, I’ll also talk to a few mentors and industry peers to learn how to land a good position.
• A5: I’ll spend a bit more time online, researching and applying for jobs. I’ll look at job boards and create my own portfolio website.
• A6: I’ll have advice from my mentors and the network I’ve established over the years. Also, I’ll ask previous employers to write me recommendation letters.

Step #2: Make goals measurable

Measurable goals consist of specific milestones with clearly defined criteria that help you track your progress on your way to achieving them.

For example, if you just say that you’ll study for your Monday math exam, you might not be actually able to follow through with this plan. 

When you define your goal without a specific, actionable plan, you don’t have any distinguishable milestones to help you stay on track. 

But let’s assume you say that you’re going to study for your math exam for 5 hours each day, leading up to the next to the last day before the exam when you’ll revise everything. Now, that’s a measurable goal with clear milestones and a plan you can follow (and a plan you can stick to).

So, let’s explore 3 questions and 3 answers of measurable goals.

Questions for measurable goals

If you want to make a goal measurable, consider answering the following questions:

• Q1: How will I measure progress?
• Q2: Do I have the necessary tools to measure my progress?
• Q3: How will I know the goal has been accomplished?

Examples of answers that prove the goal is measurable :

• A1: To measure my progress (or lack thereof), I’ll check in with my goal tracking app of choice and get a report on how much time I spent studying for the math exam.
• A2: I’ve recently subscribed to the Clockify goal tracker to track my progress daily. Also, I’ve set a clear learning goal with areas where I expect improvements, like algebra, geometry, and arithmetic.
• A3: Simple math will tell me whether I have accomplished my goal. If by next Monday, my time tracking report shows that I’ve spent 5 hours a day reading, studying, and learning for the math exam, I’ll consider it a success.

💡 Clockify Pro Tip

Whatever SMART goal you set, you should measure and keep track of it with a fitting tool. Here’s the definitive list of the best goal tracker apps you can use for this purpose:

• 12 Best goal tracker apps for 2022

Step #3: Make goals attainable 

Attainable goals are realistic enough for you to successfully reach them. 

Saying that you’ll lose 30 lbs in 1 month is usually not attainable .

In fact, you can expect 2 outcomes that can come from such an overachieving goal — and neither is favorable:

• You go on a strict diet and exercise routine. You stick to your diet without faltering and exercise hard every morning. But, ultimately, you fail because losing that much in such a short time is near impossible.
• You feel discouraged by such an unfeasible goal from the start. So much that you give up without even trying.

On the other hand, saying that you’ll lose 3 lbs every week for a month by eating healthier and exercising regularly is attainable .

With such a reasonable goal, you’ll have the best chance to stay motivated throughout it.

Next, let’s dive into 5 questions and 5 answers of attainable goals.

Questions for attainable goals

To make your goal more attainable, answering the following questions might help:

• Q1: Do I have the financial capacity to accomplish my goal?
• Q2: Do I have the skills and willpower to accomplish my goal?
• Q3: Will I have access to help when needed?
• Q4: Do I have all the necessary resources?
• Q5: Do I have the time to accomplish the goal?

Examples of answers that prove the goal is attainable :

• A1: I have enough money to join a gym and consult with a professional trainer.
• A2: I’ve previously already lost 13 lbs within a month on a different occasion. As a result, I firmly believe I can do it again.
• A3: I’ll have access to a personal trainer, helpful advice from my nutritionist friend, and additional support from my family.
• A4: I have all the necessary resources at hand, as my city has several great gyms. I also have an enviable selection of healthy food in the neighborhood supermarket.
• A5: Considering that I work remotely 5 days a week and my job comes with flexible working hours, I can spare 1 hour per weekday to go to the gym — and I have enough time to prepare healthy meals. I can easily spare even more time for the gym and food preparation on weekends.

Step #4: Make goals relevant 

Relevant goals are the ones that directly impact your progress and are particularly important to you.  

So, to actually stick to your goals till the finish line, you need to make sure your goals are relevant. 

Say you want to major in economics. That sounds relevant and worthwhile, right?

However, you’re not the least bit interested in economics. In fact, you don’t plan on pursuing a career in economics. 

That right there makes it an irrelevant goal, as it’s not clear what you’ll get in life by working toward it. Of course, apart from gaining a college degree. But you could also get a degree by studying something you like .

As you might have guessed, it’s always best to pursue a college education in a topic that interests you. A college education goal may also be relevant if you pick a potentially profitable subject you’re not 100% passionate about, but you want to pursue.

Finally, let’s explore 3 questions and 3 answers of relevant goals.

Questions for relevant goals

To make your goal relevant, ask yourself the following questions:

• Q1: Why is this goal important to me?
• Q2: Is this goal worth my time?
• Q3: Is this the right time for it?

Examples of answers that prove the goal is relevant :

• A1: If I get a major in economics, I’ll be more financially secure and have more time to spend on what matters. Also, pursuing a major in economics will make me more confident about myself and my current career.
• A2: I feel that getting a major in economics would benefit me in the short and long run. In a nutshell, doing so will affect my mental and physical health. Therefore, it’s worth my time.
• A3: The holiday feasts are over, and it’s time to implement the New Year’s resolutions. As a result, it’s time to pursue that major in economics.

Step #5: Make goals time-bound 

Time-bound goals are usually set within a specific time frame, with a clear deadline for their completion. 

Take a look at the following example.

To say that you want to participate in a poem writing contest that’s due next week is admirable.

But phrasing it like that means it’s not a time-bound goal .

In this case, the contest has a deadline — say it’s Sunday, February 2. But you didn’t define a deadline for your work. Will you submit your finished work on Tuesday? Or Wednesday? Or 5 hours before the contest deadline, giving you enough time to tweak it to perfection?

As a matter of fact, what’s your time-bound battle plan?   

Now, say that you plan to handle the contest by:

• Writing the first draft of your poem on Monday, January 27,
• Revising everything on Tuesday, January 28,
• Finalizing the rhyme scheme on Wednesday, January 29, and
• Sending out the poem on Thursday, January 30 — 4 days before the deadline.

That’s a time-bound goal you can work with. So, let’s dive into a few questions and examples of time-bound goals.

Questions for time-bound goals

To make a time-bound — or timely — goal, answer the following questions:

• Q1: When will I achieve the goal?
• Q2: When will I carry out the activities that will bring me to my goal?
• Q3: When can I expect the first outcomes?

Examples of answers that prove the goal is time-bound:

• A1: I’ll set January 31 as my end deadline. Also, I’ll include daily targets for each of the 3 stages — writing, revising, and finalizing the poem.
• A2: Every day after work, I’ll set aside 2 hours to work on the poem. I’ll make a clear schedule for writing, revising, and finalizing the poem in stages. I’ll check in with my progress every day to see if I’m set to meet the deadline of submitting the poem 4 days ahead of schedule. 
• A3: The first outcome I can expect should be completing each stage — writing, revising, finalizing — on a daily basis. For example, if I’ve completed the writing stage, then I can consider my first outcome a success.

Now you know how to set specific, measurable, attainable, relevant, and time-bound goals. Kudos! 

Next up, let’s get a few additional tips from business experts and life coaches — with SMART goals examples for work, play, and much more.

How to set SMART goals: Proven tips and expert opinions

If you’ve come this far, setting SMART goals shouldn’t be a problem at this point. But just to be safe, I sat down with a few time management experts, business enthusiasts, coaches, and others to help you understand how to be unstoppable with your SMART goals.

Let’s take a look at unique expert insights into setting and sticking to your SMART goals.

Tip #1: Set a SMART action plan and stick to it

Plans come first, as they are a visual representation of your goals. If you don’t have a plan, you’re more likely to get off track. 

But it’s expected that you’ll have more SMART goals than 1. So, I recommend that you:

• Laser-focus on 1 goal in 90-day sprints,
• Spell out each action step in a timeline, and
• Track your progress every week.

I asked Vincent Nair , the CEO of SMARTECH Business Systems, to weigh in on this topic. According to him, setting clear goals will bring you clarity:

“Planning ahead is one of the most effective ways to ensure goals are well-understood, timely and realistic. With a clear schedule and roadmap in place, your entire team will have a better understanding of exactly how, why and when your goals are being set.”

That’s what I call common sense — we truly sometimes need to get back to the basics.

Next, I spoke to Will Yang at Instrumentl, a platform serving grant-seekers. His words were another eye-opener as he said that a SMART action plan must include clear landmarks:

“Ensure apples-to-apples comparisons: it is critical to compare equivalent items and activities when setting SMART goals. For example, if you wish to raise the number of sales calls made in a month, don’t compare it to the number of emails sent in a month. Instead, concentrate on which activity will yield the desired outcomes.”

Learn all about how to think about objectives and key results, with additional resources right here:

• Objectives and Key Results (OKR): everything you need to know

Tip #2: Serialize your goals and celebrate more

If you’re reading this article, it probably means that you are an overachiever or striving to become one. But one of the main pitfalls overachievers fall into is trying to get more done than they can handle, therefore spreading themselves too thin.

I talked to Alexis Haselberger , time management and productivity coach, to share her wisdom on how to avoid this all-too-common trap. She gives a powerful illustration about how you can feel a sense of satisfaction and motivation if you pace yourself:

“Think of it like reading a book: if you read 5 books all at the same time, and read 5 pages each per day, it’ll take you months to finish them all. But, if you start with one book, and read 25 pages a day, you’ll finish in a couple of weeks, and then can move onto the next — which is much more satisfying and motivating.”

To keep a steady pace means creating a workflow that helps you achieve your SMART goals. Career expert Kaloyan Dimitrov of Enhancv, a resume builder, made a good point when he emphasized the importance of enjoying an occasional treat — your milestones:

“Keep yourself motivated and committed to accomplishing your goals by celebrating the milestones that you reach along the route. Think about treating yourself to something special whenever you reach a significant milestone or accomplish a particular goal.”

In fact, it’s this attitude that allows you to feel a sense of accomplishment and get better results.

Speaking of books, read our selection of the best productivity textbooks on the market right here:

• 25+ Best productivity books

Tip #3: Assign people to help you with your goals

Sometimes, you can’t achieve results or accomplish your tasks without the help of others. 

For example, it’s possible to lose weight on your own. However, it’s smarter if you pay for a gym membership, and let a professional fitness coach or a nutritionist help you in that process. In reality, it’s easier and safer to listen to professionals with the right skills and knowledge to carry out tasks.

Likewise, you’ve probably heard about the Boomerang effect on gaining weight back quickly after losing it. This usually happens because people starve and lose a lot of weight in a short period. Not only do they lose weight quickly, but muscles as well. As a result, people experience their metabolism slowing down and regain weight again.

Luckily, you can translate this weight loss scenario into any modern knowledge work job, like:

• Coding, etc.

If you’re the editor-in-chief and would like to have a document proofread thoroughly, you don’t need to do it yourself. Instead, ask a fellow editor or writer on your team to do the job for you.

In fact, assigning the right people for the job can result in faster and higher-quality results.

Tip #4: List the tasks that need to be done

Now that you elaborated on your goal in more detail and assigned the right people to assist you, it’s time to focus on the smaller parts. That means the tasks that must be done to achieve the ultimate goal.

In the case of losing 12 lbs of weight, you’ll probably need to complete tasks like:

• Go to the gym every day after work,
• Put aside money for the gym membership and nutrition consultations,
• Weigh yourself each Sunday afternoon, and
• Eat nutrient-rich foods.

Healthy habits coach Stephanie Averkamp weighs in — pun intended — on this topic. Interestingly, she brings home the point on why you should focus a lot more on your behavior in reaching the goal, and not the final goal itself:

“Center your SMART goals around specific behaviors or actions that will take place instead of around specific results you want to achieve. For example, set a SMART goal that is focused on the exercise you will do instead of the amount of weight you will lose. Your behavior is the one thing you have full control over, and behavior drives results.”

When you break your goal into more manageable pieces, you have a better overview of what needs to be done. In turn, the possibility of achieving your goal increases. For that purpose, you can create a hands-on to-do list to keep track of all your tasks in one place.

Get as many to-do list templates as you need — from simple to business and personal — right here:

• Free To-Do List Templates

Tip #5: Make a workable schedule

To make sure you accomplish your SMART goals even faster, make work time estimates for each activity or task that you need to complete. What’s more, make use of the time blocking technique to organize your tasks into specific blocks of time.

Let’s move back to the weight-loss example again. One of the key things that you need to strictly follow when losing weight is to pay attention to when you eat your meals. 

Even if you are being extremely careful with how many calories you consume daily, eating late at night can decrease your progress and lead to achieving partial results. 

For example, one 2022 study by Harvard Medical School researchers found that late-night eating impacts how you spend energy throughout the day. In fact, the research sheds light on the fact that your productivity overall could suffer from irregular eating schedules. Expectedly, all this negatively affects how you work on your goals.

So, to make sure your SMART goal plan runs smoothly, you need to:

• Create a time-bound schedule that you are going to stick to, and
• Determine when your breakfast/snack/lunch/dinner is. 

After completing these steps, you’ll see tangible results.

On a similar note, registered dietitian Kelsey Costa thinks that journaling can play a major role in creating a workable schedule:

“Journaling can be a powerful tool for increasing self-awareness, reflection, and the attainability of goals. Journaling helps identify obstacles, patterns, and areas of strength that you may need to draw on during your goal-setting journey. Regularly revisit the specifics of your goals, such as action steps, measurements, and deadlines.”

Now, that’s how you stick to your SMART action plan and goals!

Tip #6: Evaluate and explore

So much valuable advice can sometimes be overwhelming. Yet, many experts have a somewhat curious take on how to approach the SMART goal-setting process.

For example, mental performance coach Lain Lee emphasized that comfort isn’t your ally in reaching your goals:

“Instead of ‘realistic’, your goals should be UNCOMFORTABLE! Nothing worth doing or fighting for is done in comfort! The best things in life — growth, success, learning, love — all exist outside of your comfort zone. So if your goals don’t make you uncomfortable, they’re TOO realistic!”

Another interesting approach in conversations with experts came from certified career and life coach María Tomás-Keegan who showed me a way to enrich the SMART criteria with evaluation and revision:

“2 Additional steps make your SMART goals SMARTER: Evaluate & Revise. Decide when you’ll evaluate your progress and what you’ll look for. This step closes the loop on each goal. Then you’ll know if you need to revise your goal or timeline. This creates a 360-degree view of each goal that helps move them to the finish line.”

In sum, do what works for you — try to make SMART goal setting a seamless process aligned with your personality and preferences. 

Remember: You want SMART goals to work for you, not the other way around.

Interested in learning more about how your personality type might influence your productivity? Say no more — I got you covered in our blog post with productivity tips:

• Productivity tips for 16 personality types based on MBTI  

Why should you use SMART goals?

Even ancient Greek philosophers emphasized the importance of goal setting and proposed that purpose can incite action . 

Setting your goals by following the SMART criteria helps you elaborate on them. Similarly, it allows you to see if the current goal you want to achieve has any potential or if it’s just a waste of time , as sometimes can be the case.

Up next, I discuss how the SMART goal concept can benefit you insanely in the short run.

Benefit #1: SMART goals enhance well-being

A 2022 study found that SMART goals can increase the likelihood of accomplishing goals and experiencing positive affect. Simply put, positive affect refers to upbeat emotions and expressions in the study’s respondents.

In fact, the same study researchers suggest that the mere existence of a SMART goal strategy increased the quality of the respondents’ behavior that led to goal attainment.

Another relevant result was that the psychologists in charge of the study established that goal attainment, in this sense, led to enhanced well-being. 

In summary, SMART goals make it likely that you’ll achieve your goals and that those goals lead to your well-being.

Read our detailed guide on how to up your goals game by setting daily targets:

• How to set and reach your daily targets

Benefit #2: SMART goals improve time management skills

Setting goals and efficiently managing your time are 2 elements that go hand in hand. 

If you look at the acronym SMART again, you’ll see that the terms measurable and time-bound refer to time management . So, when you have a clearly defined goal or goals, you know how and where to focus your time. 

What’s more, you can make work time estimates and stick to them to avoid poor spending of resources. Finally, your improved time management skills will help you reduce distractions and increase your focus on more important tasks.

For that purpose, you can opt for a goal-tracking tool like Clockify to get a silent partner in efficiently managing your time and reaching your targets.

For example, Clockify allows you to beautifully tag and color-code your projects so that you can easily stay on track — and enjoy the process. In fact, the app lets you break down goals into manageable tasks that you can easily digest. In sum, Clockify also allows you to check in on your progress and obtain a report on your productivity as often or rarely as you want.

By integrating SMART goals into your daily routine (whether work or personal), you’ll never miss a deadline or find excuses for missing your workout again.

Learn how to improve your time management skills in our in-depth guide:

• 10 ultimate steps to improve time management skills  

Benefit #3: SMART goals increase accountability

To achieve any goal, you need to hold yourself accountable. 

I know I’m not reinventing the wheel here, but people often forget to be more responsible on an ongoing basis.

In fact, Harry Morton of Lower Street, a podcast production agency, says something to that effect. Simply put, he told me that you should expect peaks and valleys in how distracted and motivated you feel:

“When working toward a long-term goal, it can be natural to encounter dips in motivation or distractions. An accountability partner can guide you back on track, offering an objective perspective when you deviate from the path to your goals. Be completely transparent and work with someone who understands what motivates you.”

Benefit #4: SMART goals beat workload overwhelm

A little planning ahead never killed anybody — but work overload and workplace stress are taking a toll on people’s health and the economy. According to a research paper by the World Health Organization, anxiety and depression cost the world’s economy $1 trillion each year, mostly due to a decline in productivity.

However, by setting your personal or business goals, you have a clear picture of what needs to be done, when , where , and how . As a result, the likelihood of feeling burned out reduces tremendously. 

What’s more, when you clearly identify your SMART goals, you learn how to unshakably say “No” to your colleagues the next time they try to swamp you with work. That’s right: SMART goals will save you from exhaustion and stress.

Okay, so now you understand what the SMART goal concept means and why it’s beneficial. Up next, let’s see when SMART goals are the most effective — and when you should avoid them.

Find out more about the causes and symptoms of career burnout and how it affects your health right here:

• Career burnout and its effect on health

When to use SMART goals

Are SMART goals effective?  Yes, when used in the right context.

Here’s when SMART goals work best.

1. Use SMART goals to set priorities

Use the SMART goal criteria when you want to single out your priorities and focus solely on them. 

The SMART criteria should guide you in the right direction to get a better insight into what’s important to accomplish something. 

In fact, the SMART framework saves you from wasting your time. If you don’t set your priorities right, you’ll lose track of your work. What’s more, you’ll probably end up feeling exhausted — and you don’t want that if you were wondering.

Learn why not all tasks are equally important and how you can prioritize them easily:

• How to (re-)prioritize your tasks

2. Use SMART goals to set high-level objectives

Use SMART goals when you need to focus on high-level goals that involve a number of smaller, specific tasks. High-level goals (such as advancing your career, enrolling in a university, or losing weight) demand a thorough action plan the SMART goal concept can offer you. 

However, I would even argue that SMART goals are especially useful for the more consequential targets in your life — where you need to be on top of your game because the stakes are high. That’s why it’s essential to make SMART goals a part of your everyday life and planning.

For illustration, consider you’re moving into a different town or state and selling your house. If you fail to take into account local taxes, regulations, real estate prices, and transport in your SMART goal framework, achieving this goal could lead to a disaster – personally and professionally.

3. Use SMART goals to tackle work tasks and set mini-milestones

SMART goals help you carry out your ongoing job responsibilities more efficiently and successfully. 

In fact, the SMART goal concept helps you split your goal into smaller, more manageable pieces. As a result, you get a clearer insight into the tasks that lead you to achieve the ultimate goal. 

For a quick fix, tackle your tasks one at a time to efficiently get them done and avoid being overwhelmed. The technique works wonders! 

In fact, the family law and relationship expert, Laura Wasser , thinks that you first need to set mini-milestones to get you going:

“When setting a SMART goal, think of it as a roadmap to your desired outcome. Break your goal into smaller, achievable steps, which will make it easier for you to stay on track and motivated. These mini-milestones will not only keep you focused, but they’ll also give you a sense of accomplishment as you progress.”

Read our all-inclusive guide to find out how to break down large tasks into easily digestible pieces:

• How to Break a Project Down into Tasks

4. Use SMART goals to handle new assignments

Employ the SMART goal criteria when you’re moving on to new assignments. 

Whether simple or complex, the SMART goal concept works well with all types of assignments regardless of their complexity or duration. It shifts your attention to what needs to be done and makes a thorough plan to achieve the final goal.

When you get a new assignment, the first step should be to insert it into one of the upcoming SMART goal templates at the end of this guide. This practice shows you if the assignment is even worth your time and effort — or if it’s a priority.

Learn how to distinguish between short-term, medium-term, and long-term plans in your work and life:

• The differences between long-term and short-term planning

5. Use SMART goals for personal development

When you feed the SMART goal criteria into your daily routine, you can make an everlasting, positive change in your life. This way, you can identify areas for improvement and personal growth — and go the extra mile to advance your career.

If you want to perform better at your job by following a comprehensive, step-by-step guide, check out this article:

• How to improve in your job

When SMART goals are not so smart 

Now, just because it sounds like the smart thing to do — pun intended — that doesn’t mean you should view all your tasks and initiatives through the SMART goals framework. 

Take a look at the examples of situations when you should avoid using SMART goals. 

1. Don’t use SMART goals to “count” your successes and failures

You shouldn’t use SMART goal-setting just so you can race past your goals as fast as you can without stopping to take a breather and reflect on what you’ve learned along the way.

You also shouldn’t view a SMART goal you haven’t accomplished as a failure and, thus, a reason to judge yourself.

Just because you failed this time doesn’t mean you won’t be able to succeed next time or use the knowledge you gained from pursuing the said goal in the future.

2. Don’t use SMART goals if you tend to give up too soon

SMART goals take time! That’s because they’re more complex than your everyday goals, such as getting to the food store before it closes.

As such, SMART goals take more effort and dedication. Therefore, they can be a bigger challenge for people who get nervous when they think they’re not progressing as best as they could.If you fear that a goal is too large for you to commit to it, it’s best that you reassess it and parse it 1 by 1 into smaller, less challenging goals you can reach easier until you’ve accomplished everything.

3. Don’t use SMART goals when you’re uncertain whether a goal is attainable

Out of all the letters in the SMART acronym, the “A” — which stands for attainable — is the least precise one.

After all, most of the time, you can only be sure a goal is attainable or not if you’ve already tried to pursue it.

So, are you sure you have a shot at landing the position of that Junior Marketing Specialist at that Boston tech company?

Perhaps you don’t have the right qualifications or the right experience.

We’ve seen this before with our example of losing 30 lbs in a month. 

Let’s assume you pursue a goal you’ve defined as attainable (despite it, realistically, not being the case). In this case, this action is bound to discourage you when you fail to reach your goal.

Alternatively, you may miss out on some great opportunities if you mark a realistic goal as “out of reach” without properly thinking about it.

4. Don’t use SMART goals when managing a project

According to the Scrum methodology, even though the SMART criteria suggest that a goal should be specific and measurable , other SMART goal criteria can threaten the success of a project , no matter how well you prepare it. 

Since a project goes through many stages during its life cycle, some things — like, if a goal is realistic — can’t be predicted in advance without further analysis. Also, the criterion time-bound doesn’t fit with the project management principles either. 

You might not be able to know when a goal would be accomplished due to the constant changes during a project’s life cycle.

Therefore, the SMART goal concept doesn’t go hand in hand with project management since it “encourages a simplistic and short-sighted approach to management” — as Scrum methodology experts emphasize in the article I linked to above.

Learn about the essential elements of project management and a few tools to get you started:

• Project Management: 31 best techniques, practices, and tools

5. Don’t use SMART goals when you expect a challenge

The SMART goal criteria propose that your goal needs to be attainable . In effect, this means knowing in advance if you have the right skills/knowledge/resources to accomplish something. 

When you know that a goal is achievable in advance, it gives you some kind of security. On the other hand, it keeps you stuck in one place. In other words, you are deprived of learning new things or acquiring new skills. 

Sometimes, the thrill of the unknown pushes you towards it and makes you realize all the things you can do. So, if you are a thrill-seeker looking for sudden challenges along the way — maybe the SMART goal concept is not the right fit for you.

—Now that you understand when and when not to use them, here are some examples of well-rounded SMART goals you can use to find inspiration. Let’s get rolling!

5 SMART goal examples

By now, you might be thinking: “ Enough with the beating around the bush, tell me what’s a SMART goal example, alright!”

I won’t give you 1 but 5 SMART goals examples — how’s that for a treat? 

Let’s go through them 1 by 1.

Example #1: SMART goal for improved performance at work 

To say, “ I want to improve my Excel skills, ” is too vague. Instead, try to make your goal:

• Specific : I want to improve my performance with Excel to get a promotion at work. These performance improvements focus on quicker data entry, more efficient calculations, and creating graphs.
• Measurable : I’ll know I’ve succeeded because — by the 1st of next month — I’ll be able to enter my data, complete my calculations through custom and combined formulas, create graphs, and carry out my other work in Excel all on my own, and with minimum effort.
• Attainable : I have enough time to work on improving my Excel skills. I can even look for a website with tutorials or enroll in an online course to help me understand some of the finer points.
• Relevant : I like working in my company, and I want to continue working there. One of the preconditions of my staying in the company longer and getting promoted is to streamline my work in Excel.
• Time-bound : I want to perfect my performance with Excel by May 1.

Are you familiar with performance improvement plans (PIP)? Check this article out to learn more about how PIPs can boost your work performance:

• Everything about performance improvement plans

Example #2: SMART goal for improved time management

Here’s an example of poor goal setting: “I want to accelerate the process of calculating in Excel.”

Instead, your goal should have the following attributes:

• Specific : It takes me 6 hours to implement all the formulas I need to process data in Excel. I want to cut that time to 3 hours per day, at least.
• Measurable : I can track the time I spend handling Excel data every day and then observe how that time decreases day by day and week by week. Similarly, I can work on improving my schedule.
• Attainable : I have the resources to help me learn how to be more efficient when using and combining Excel formulas.
• Relevant : I currently spend 6 hours of an 8-hour workday carrying out calculations in Excel, and that’s too much of my time. Cutting that time in half would ensure I have more time for other work activities.
• Time-bound : I want to cut the time I spend on Excel calculations in half by the 15th of next month.

Example #3: SMART goal for students 

Your grades won’t get better overnight, and you sure want to get into a top school or university. Well, saying, “I want to improve my GPA,” won’t do miracles. Instead, make sure your goal is:

• Specific : I want to improve my GPA to 3.8 so I can apply for a semester abroad with a full scholarship.
• Measurable : I’ll need to score an A or A+ on all of my tests this semester to improve my total GPA to an average of 3.8 to qualify for a semester abroad on time.
• Attainable : In recent months, I have fallen behind in school, but I have a history of improving my grades when I put substantial effort into it. So I can improve my grades once again. I’ll need to work longer hours , temporarily cut back on extracurricular activities, and focus on each test and quiz as it comes along.
• Relevant : The school abroad I want to spend a semester at has a great chemistry program. Passing that program will come in handy when I go to college. There, I want to major in chemistry to become a Chemical Engineer.
• Time-bound : I want to improve my GPA to 3.8 by the end of this semester to qualify for a position at the college abroad in question.

Students need all the help they can get when it comes to mastering their output. Read our in-depth guide to learn how to radically increase your productivity:

• Student guide to productivity

Example #4: SMART goal for leadership and team management 

Do you notice a stall in your team’s productivity? Being a team leader can be a double-edged sword from time to time. However, SMART goals can come to your rescue even in this situation. 

To help you get started, ensure your goal to boost your team’s productivity is:

• Specific : I want to motivate my team to improve their productivity by 50%.
• Measurable : 50% of increased productivity will trigger a 50% faster project turnaround.
• Attainable : I’ll use team management software and supply my team with the right productivity tools to help them out.
• Relevant : Higher productivity means faster project turnaround, and faster project turnaround leads to satisfied clients. Satisfied clients bring good word of mouth, so we’ll likely land more clients because of it. As a result, team morale would increase, so they’ll feel encouraged to keep up the good work.
• Time-bound : I want to see the expected increase in productivity 6 months from now.

Discover more interesting aspects of team management and how it can affect performance right here:

• The Complete Team Management Guide

Example #5: SMART goal for weight loss and fitness

You know that I’m-hitting-the-gym-next-Monday attitude never got you anywhere. Most people (including myself) consider going to the gym or exercising in any form as exhausting. In other words, we most frequently see exercise as something that requires a ton of will and determination. 

Although it’s not easy, setting a goal based on the SMART goal concept can make it much more bearable and joyful. 

Once you are on the right track, you’ll regret missing your workouts, even during public holidays. So, be all ears and ensure that your goal is:

• Specific : I want to lose 10 pounds to improve my fitness and athletic performance.
• Measurable : I want to lose belly fat and be able to endure physical activities without getting tired easily.
• Attainable : Suppose there’s a gym near my building with group fitness classes, indoor cycling, a weight loss program, Pilates, and more. I’m going to try the weight loss program first to lose some fat and later switch to Pilates to form my body shape. Also, I’m going to avoid fast food and late-night snacking.
• Relevant : I like to look nice in my clothes, and physical appearance matters to me. Fast food is high in cholesterol, and high cholesterol runs in my family. As a consequence, I need to be extra cautious.
• Time-bound : I need to go to the gym 3 times a week, go places on foot, and hopefully lose 10 pounds within 2 to 3 months. This is a healthier plan since — if I lose weight in a short time — I will gain it all back eventually.

Learn a thing or two about how physical and mental fitness can help you become more productive and reach your goals:

• 10 Productivity exercises for body and mind

SMART goal templates

Skilfully crafted SMART goal templates and SMART goal worksheets can serve as your quick and efficient generator of — you guessed it — SMART goals. 

In the following section, you’ll find different examples of templates, including:

• Leadership SMART goals examples,
• Time management SMART goals examples,
• SMART goals examples for employees, 
• Productivity SMART goals examples, and more.

In fact, these SMART goals templates and SMART goals worksheets provide the outline for your SMART goal setting. As a result, you’ll just need to follow the said outline and fill it out with your data. It’s a fast and efficient alternative to creating and following your template or making plans without one.

Basic SMART Goal Template

The first of 10, the Basic SMART Goal Template is a simple yet powerful way to get a bird’s-eye view of your goal. 

The straightforward design of this template allows you to easily identify the key components of your goal. If you use the Basic SMART Goal Template, you are taking the first step towards your professional or business goal.

What is the Basic SMART Goal Template about? 

The Basic SMART Goal Template is divided into 5 sections, each representing a letter of the SMART acronym: 

• Specific, 
• Measurable, 
• Attainable, 
• Relevant, and 
• Time-bound.

How to use the Basic SMART Goal Template?

Answer 1 or 2 questions for each section to determine whether the said goal is worth your time. Next, think about if you missed some important aspects and rewrite where applicable.

Who should use the Basic SMART Goal Template? 

This SMART goal template is perfect for people who want a simple approach to setting their goals.

⬇️ Download the Basic SMART Goal Template PDF

⬇️ Download the Basic SMART Goal Template Google Docs

⬇️ Download the Basic SMART Goal Template Excel

⬇️ Download the Basic SMART Goal Template Google Sheets

Basic SMART Goal Template (+ Problems)

The next on our list, the Basic SMART Goal Template (+ Problems) is same as the previous template — just on steroids. 

This template is an effective tool for setting and achieving goals. The Basic SMART Goal Template (+ Problems) gives you deeper insights into the resources and persons who may assist you in reaching your goals.

What is the Basic SMART Goal Template (+ Problems) about? 

The Basic SMART Goal Template (+ Problems) is divided into 5 sections on 2 pages each. 

The first page consists of questions to understand the problems you face. The second page is made up of a cheat sheet that can help you solve those problems.

How to use the Basic SMART Goal Template (+ Problems)?

Answer 1 or 2 questions for each section to determine whether the said goal is worth your time. Next, think about the problems you may encounter as you work toward the said goal — and try to solve them before they happen.

Who should use the Basic SMART Goal Template (+Problems)? 

This SMART goal template does wonders for preventing potential problems with your goal (if you want a simple SMART breakdown of your goal). The Basic SMART Goal Template (+Problems) is perfect for businesses and individuals who want to predict financial and organizational issues.

⬇️ Download the Basic SMART Goal Template (+ Problems) PDF

⬇️ Download the Basic SMART Goal Template (+ Problems) Google Docs

⬇️ Download the Basic SMART Goal Template (+ Problems) Excel

⬇️ Download the Basic SMART Goal Template (+ Problems) Google Sheets

Simple SMART Goal Template

The Simple SMART Goal Template is a more relatable and direct template with phrases that anyone can fill out fast. 

Yet, it’s fairly simple and can only get you so far. That said, it’s an awesome first step to get you started on setting your SMART goals!

What is the Simple SMART Goal Template about? 

The Simple SMART Goal Template lets you determine why you want to pursue your goal — and start planning your goal. It’s a simple illustration of your SMART goal.

How to use the Simple SMART Goal Template?

Answer each question in as much detail as possible. As soon as you’re done, consider if you’ve left out any important information – and add it accordingly.

Who should use the Simple SMART Goal Template? 

This SMART Goal Template is perfect for people who want to set SMART goals but don’t necessarily want to answer to SMART criteria.

⬇️ Download the Simple SMART Goal Template PDF

⬇️ Download the Simple SMART Goal Template Google Docs

⬇️ Download the Simple SMART Goal Template Excel

⬇️ Download the Simple SMART Goal Template Google Sheets

Elaborate SMART Goal Template

The Elaborate SMART Goal Template guides you through your thought process with in-depth prompts. 

This template takes you beyond superficial goal-setting. In other words, the Elaborate SMART Goal Template digs deeper into your potential, desires, and plans.

What is the Elaborate SMART Goal Template about? 

The Elaborate SMART Goal Template is divided into 5 sections, each representing a letter of the SMART acronym:

How to use the Elaborate SMART Goal Template?

After downloading your preferred template, answer a detailed list of questions for each section to determine whether the said goal is worth your time. You may also need to tweak your answers as you go, and that’s totally fine.

Who should use the Elaborate SMART Goal Template? 

This SMART Goal Template is perfect for people who need more pointers on whether the goal they want to pursue is SMART or not.

⬇️ Download the Elaborate SMART Goal Template PDF

⬇️ Download the Elaborate SMART Goal Template Google Docs

⬇️ Download the Elaborate SMART Goal Template Excel

⬇️ Download the Elaborate SMART Goal Template Google Sheets

Elaborate SMART Goal Template (+ Problems)

The Elaborate SMART Goal Template (+ Problems) is a helpful tool to establish problem areas and solve each. 

The template contains useful prompts on resources and people you can check in with to help you reach your goals faster.

What is the Elaborate SMART Goal Template (+ Problems) about? 

The Elaborate SMART Goal Template (+ Problems) consists of 5 sections on 2 pages each. 

The first page features a series of questions of the SMART framework. In contrast, the second page consists of a cheat sheet for solving problems you established on the first page.

How to use the Elaborate SMART Goal Template (+ Problems)?

Answer a detailed list of questions for each section to determine whether the said goal is worth your time. After that, think about the problems you may face as you work toward the said goal — and try to solve them before they happen.

Who should use the Elaborate SMART Goal Template (+ Problems)?  

This SMART goal template is great for preventing potential problems with your goal — in case you want a more detailed SMART breakdown of your goal. The Elaborate SMART Goal Template (+ Problems) is perfect for businesses and individuals who want to explore financial and organizational concerns in depth.

⬇️ Download the Elaborate SMART Goal Template (+ Problems) PDF

⬇️ Download the Elaborate SMART Goal Template (+ Problems) Google Docs

⬇️ Download the Elaborate SMART Goal Template (+ Problems) Excel

⬇️ Download the Elaborate SMART Goal Template (+ Problems) Google Sheets

SMART Goal Tree Template

The SMART Goal Tree Template is a nugget of gold on our list of SMART goal templates. 

It’s a treasure trove of valuable insights and direct measurement tools to reach your goals in an efficient and effective manner. 

What is the SMART Goal Tree Template about? 

The SMART Goal Tree Template helps you select and track Key Performance Indicators (KPIs) that tell you how well you’re progressing with your goal.

How to use the SMART Goal Tree Template?

To use this more complex template, set up at least 3 indicators for your goal. Then, insert measures to track progress, and reach the targets. 

For example, the overall goal could be: “Improved customer satisfaction by 50%.”

An indicator for this goal would be: “ The number of calls, requests, and emails taken by customer support and ending in happy resolutions. ”

The 2 measures we can use to calculate the indicator could be: 

• “Professionally and cheerfully handling customer requests, calls, and emails,” and
• “Creating an incentive system for customer support agents to be better in their job”.

Finally, the 2 targets for each measure could be:

• “50% more calls/emails handled more professionally and cheerfully by customer support,” and
• “Managers in the customer support team giving positive employee reviews weekly”.

Who should use the SMART Goal Tree Template? 

You can use this template to measure success in various business areas, such as:

• Customer support, 
• Company finance, 
• Internal processes, and more.

⬇️ Download the SMART Goal Tree Template PDF

⬇️ Download the SMART Goal Tree Template Google Docs

⬇️ Download the SMART Goal Tree Template Excel

⬇️ Download the SMART Goal Tree Template Google Sheets

SMART Action Plan Template (+ Action Steps and Responsibilities)

The SMART Action Plan Template (+ Action Steps and Responsibilities) is just what it sounds like. 

This template calls for responsibility and sets out steps on your way to reaching your professional and personal goals. In fact, it gives you immediate feedback on whether you’ve reached your objectives in the end.

What is the SMART Action Plan Template (+ Action Steps and Responsibilities) about?  

The SMART Action Plan Template (+ Action Steps and Responsibilities) lets you determine the value of a goal by asking you to explain how or why the said goal is:

• Time-bound. 

Then, you can add the person responsible for the said goal and lay out the steps you need to go through to reach success.

How to use SMART Action Plan Template (+ Action Steps and Responsibilities)?

After downloading this action plan template, respond to each prompt and fill out the steps you need to complete to reach your goal. Also, you can name the responsible persons or entities that need to help you on this journey.

Remember that nothing is set in stone, and you can always rewrite it if you spot inconsistencies or flaws in your original plan.

Who should use the SMART Action Plan Template (+ Action Steps and Responsibilities)? 

Great for teamwork within a project where each teammate has different goals and responsibilities that together tie into one greater purpose. Also great for goals that imply a specific set of steps (or tasks) you need to tackle to reach them.

⬇️ Download the SMART Action Plan Template (+ Action Steps and Responsibilities) PDF

⬇️ Download the SMART Action Plan Template (+ Action Steps and Responsibilities) Google Docs

⬇️ Download the SMART Action Plan Template (+ Action Steps and Responsibilities) Excel

⬇️ Download the SMART Action Plan Template (+ Action Steps and Responsibilities) Google Sheets

New Year SMART Goal Template

The New Year SMART Goal Template prompts you to provide an overview of your personal and professional aspirations for the coming year. 

As a result, this template goes above and beyond to explore which goals you truly want to pursue — or not.

The New Year SMART Goal Template requires that you make a bit of a long-term commitment.

What is the New Year SMART Goal Template about? 

The New Year SMART Goal Template lets you define SMART goals for your:

• Personal growth, 
• Health, 
• Business life, 
• Family and friends, 
• Travels, 
• Hobbies, and 
• New purchases in the new year.

How to use the New Year SMART Goal Template?

As soon as you download your preferred format, answer the prompts in as much detail as possible. 

For example, in the Personal growth section, you can list things such as “Start meditating every day for 30 minutes” or “Read 20 book pages daily” and go from there.

Who should use the New Year SMART Goal Template? 

This template is perfect for carrying out your New Year’s resolutions. So, you can be a university student, a freelancer, or anyone else pursuing goals in the coming year.

⬇️ Download the New Year SMART Goal Template PDF

⬇️ Download the New Year SMART Goal Template Google Docs

⬇️ Download the New Year SMART Goal Template Excel

⬇️ Download the New Year SMART Goal Template Google Sheets

SMART Goal Template for Project Managers

The SMART Goal Template for Project Managers is a clear, concise, and descriptive tool to get to the hows and whys of your project management goals. 

In turn, it helps you lead your team and create a roadmap for success in a short period.

What is the SMART Goal Template for Project Managers about?  

The SMART Goal Template for Project Managers consists of 5 sections. 

With this template, you can assess each goal you want to assign to a team member. In fact, you can decide whether the goal needs redefining or even whether it’s worthwhile (or unattainable by the assigned team member) in the first place.

How to use the SMART Goal Template for Project Managers?

Answer 2 questions per section to set and define a goal any project manager might face. Similarly, remember that you can tinker with the details and rewrite anything you deem necessary at any point during the process.

Who should use the SMART Goal Template for Project Managers? 

This SMART goal template is perfect for managers who are currently defining the goals and objectives of a project. You can also consider this template as a way to establish SMART goals for better time management.

⬇️ Download the SMART Goal Template for Project Managers PDF

⬇️ Download the SMART Goal Template for Project Managers Google Docs

⬇️ Download the SMART Goal Template for Project Managers Excel

⬇️ Download the SMART Goal Template for Project Managers Google Sheets

SMART Goal Template (+ Rewards/Motivations) 

Last but not least, the SMART Goal Template (+ Rewards/Motivations) presents a powerful tool for learning what motivates you to reach your goals. 

By taking the time to understand what drives you, you can tap into your intrinsic motivation and stay focused on your short-term and long-term goals even when things get tough.

What is the SMART Goal Template (+ Rewards/Motivations) about? 

The SMART Goal Template (+ Rewards/Motivations) lets you assess whether a goal is specific, measurable, attainable, relevant, and time-bound. 

Then, you can define the motivations and rewards that stand behind your pursuit of the said goal.

How to use the SMART Goal Template (+ Rewards/Motivations)?

To get to the bottom of your rewards and motivations, simply respond to 5 questions from the SMART framework, followed by 2 questions on how you’ll make the goal motivating and rewarding. 

Who should use the SMART Goal Template (+ Rewards/Motivations)? 

Rewards are important to keep you motivated enough to pursue a goal. I suggest you pick this SMART goal template if you want to define specific rewards that await you when you reach a goal.

⬇️ Download the SMART Goal Template (+ Rewards/Motivations) PDF

⬇️ Download the SMART Goal Template (+ Rewards/Motivations) Google Docs

⬇️ Download the SMART Goal Template (+ Rewards/Motivations) Excel

⬇️ Download the SMART Goal Template (+ Rewards/Motivations) Google Sheets

Wrapping up: The SMART framework helps you reach goals faster

The SMART goal formula gives you an easy way to determine whether the goal you’re looking to pursue is:

• Attainable, and 
• Relevant enough for you to pursue it in the first place. 

The SMART goal criteria also give you a time frame and deadline — the time-bound part in the acronym — to use as a point of reference for your plan as you work toward the said goal.

Above all, SMART goals criteria are suitable for both personal and business goals. Speaking of which, SMART goals help you:

• Improve performance at work,
• Lead teams more effectively,
• Enhance time management,
• Be healthier and fitter, 
• Boost accountability, and much more.

Whatever SMART goal you pursue, it’s always best that you use a ready-made template or a goal tracking app, such as Clockify, to define and track it. If you do it, you’ll spend less time planning the goals and more time actually working on them.

Marija Kojic is a productivity writer who's always researching about various productivity techniques and time management tips in order to find the best ones to write about. She can often be found testing and writing about apps meant to enhance the workflow of freelancers, remote workers, and regular employees. Appeared in G2 Crowd Learning Hub, The Good Men Project, and Pick the Brain, among other places.

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Effective problem statements have these 5 components

We’ve all encountered problems on the job. After all, that’s what a lot of work is about. Solving meaningful problems to help improve something. 

Developing a problem statement that provides a brief description of an issue you want to solve is an important early step in problem-solving .

It sounds deceptively simple. But creating an effective problem statement isn’t that easy, even for a genius like Albert Einstein. Given one hour to work on a problem, he’d spend 55 minutes thinking about the problem and five minutes finding solutions. (Or so the story goes.)

Einstein was probably exaggerating to make a point. But considering his success in solving complex problems, we think he was on to something. 

As humans, we’re wired to jump past the problem and go directly to the solution stage. In emergencies, this behavior can be lifesaving, as in leaping out of the way of a speeding car. But when dealing with longer-range issues in the workplace, this can lead to bad decisions or half-baked solutions. 

That’s where problem statements come in handy. They help to meaningfully outline objectives to reach effective solutions. Knowing how to develop a great problem statement is also a valuable tool for honing your management skills .

But what exactly is a problem statement, when should you use one, and how do you go about writing one? In this article, we'll answer those questions and give you some tips for writing effective problem statements. Then you'll be ready to take on more challenges large and small.

What is a problem statement?

First, let’s start by defining a problem statement. 

A problem statement is a short, clear explanation of an issue or challenge that sums up what you want to change. It helps you, team members, and other stakeholders to focus on the problem, why it’s important, and who it impacts. 

A good problem statement should create awareness and stimulate creative thinking . It should not identify a solution or create a bias toward a specific strategy.

Taking time to work on a problem statement is a great way to short-circuit the tendency to rush to solutions. It helps to make sure you’re focusing on the right problem and have a well-informed understanding of the root causes. The process can also help you take a more proactive than reactive approach to problem-solving . This can help position you and your team to avoid getting stuck in constant fire-fighting mode. That way, you can take advantage of more growth opportunities.  

When to use a problem statement

The best time to create a problem statement is before you start thinking of solutions. If you catch yourself or your team rushing to the solution stage when you’re first discussing a problem, hit the brakes. Go back and work on the statement of the problem to make sure everyone understands and agrees on what the real problem is. 

Here are some common situations where writing problem statements might come in handy: 

• Writing an executive summary for a project proposal or research project
• Collaborating   on a cross-functional project with several team members
• Defining the customer issue that a proposed product or service aims to solve
• Using design thinking to improve user experience
• Tackling a problem that previous actions failed to solve 

How to identify a problem statement

Like the unseen body of an iceberg, the root cause of a specific problem isn’t always obvious. So when developing a problem statement, how do you go about identifying the true, underlying problem?

These two steps will help you uncover the root cause of a problem :

• Collect information from the research and previous experience with the problem
• Talk to multiple stakeholders who are impacted by the problem

People often perceive problems differently. Interviewing stakeholders will help you understand the problem from diverse points of view. It can also help you develop some case studies to illustrate the problem. 

Combining these insights with research data will help you identify root causes more accurately. In turn, this methodology will help you craft a problem statement that will lead to more viable solutions. 

What are problem statements used for?

You can use problem statements for a variety of purposes. For an organization, it might be solving customer and employee issues. For the government, it could be improving public health. For individuals, it can mean enhancing their own personal well-being . Generally, problem statements can be used to:

• Identify opportunities for improvement
• Focus on the right problems or issues to launch more successful initiatives – a common challenge in leadership
• Help you communicate a problem to others who need to be involved in finding a solution
• Serve as the basis for developing an action plan or goals that need to be accomplished to help solve the problem
• Stimulate thinking outside the box  and other types of creative brainstorming techniques

3 examples of problem statements

When you want to be sure you understand a concept or tool, it helps to see an example. There can also be some differences in opinion about what a problem statement should look like. For instance, some frameworks include a proposed solution as part of the problem statement. But if the goal is to stimulate fresh ideas, it’s better not to suggest a solution within the problem statement. 

In our experience, an effective problem statement is brief, preferably one sentence. It’s also specific and descriptive without being prescriptive. 

Here are three problem statement examples. While these examples represent three types of problems or goals, keep in mind that there can be many other types of problem statements.        

Example Problem Statement 1: The Status Quo Problem Statement

Example: 

The average customer service on-hold time for Example company exceeds five minutes during both its busy and slow seasons.

This can be used to describe a current pain point within an organization that may need to be addressed. Note that the statement specifies that the issue occurs during the company’s slow time as well as the busy season. This is helpful in performing the root cause analysis and determining how this problem can be solved. 

The average customer service on-hold time for Example company exceeds five minutes during both its busy and slow seasons. The company is currently understaffed and customer service representatives are overwhelmed.

Background:

Example company is facing a significant challenge in managing their customer service on-hold times. In the past, the company had been known for its efficient and timely customer service, but due to a combination of factors, including understaffing and increased customer demand, the on-hold times have exceeded five minutes consistently. This has resulted in frustration and dissatisfaction among customers, negatively impacting the company's reputation and customer loyalty.

Reducing the on-hold times for customer service callers is crucial for Example company. Prolonged waiting times have a detrimental effect on customer satisfaction and loyalty, leading to potential customer churn and loss of revenue. Additionally, the company's declining reputation in terms of customer service can have a lasting impact on its competitive position in the market. Addressing this problem is of utmost importance to improve customer experience and maintain a positive brand image.

Objectives:

The primary objective of this project is to reduce the on-hold times for customer service callers at Example company. The specific objectives include:

• Analyzing the current customer service workflow and identifying bottlenecks contributing to increased on-hold times.
• Assessing the staffing levels and resource allocation to determine the extent of understaffing and its impact on customer service.
• Developing strategies and implementing measures to optimize the customer service workflow and reduce on-hold times.
• Monitoring and evaluating the effectiveness of the implemented measures through key performance indicators (KPIs) such as average on-hold time, customer satisfaction ratings, and customer feedback.
• Establishing a sustainable approach to maintain reduced on-hold times, taking into account both busy and slow seasons, through proper resource planning, training, and process improvements.

Example Problem Statement 2: The Destination Problem Statement

Leaders at Example company want to increase net revenue for its premium product line of widgets by 5% for the next fiscal year. 

This approach can be used to describe where an organization wants to be in the future. This type of problem statement is useful for launching initiatives to help an organization achieve its desired state. 

Like creating SMART goals , you want to be as specific as possible. Note that the statement specifies “net revenue” instead of “gross revenue." This will help keep options open for potential actions. It also makes it clear that merely increasing sales is not an acceptable solution if higher marketing costs offset the net gains. 

Leaders at Example company aim to increase net revenue for its premium product line of widgets by 5% for the next fiscal year. However, the company currently lacks the necessary teams to tackle this objective effectively. To achieve this growth target, the company needs to expand its marketing and PR teams, as well as its product development teams, to prepare for scaling. 

Example company faces the challenge of generating a 5% increase in net revenue for its premium product line of widgets in the upcoming fiscal year. Currently, the company lacks the required workforce to drive this growth. Without adequate staff in the marketing, PR, and product development departments, the company's ability to effectively promote, position, and innovate its premium product line will be hindered. To achieve this kind of growth, it is essential that Example company expands teams, enhances capabilities, and strategically taps into the existing pool of loyal customers.

Increasing net revenue for the premium product line is crucial for Example company's overall business success. Failure to achieve the targeted growth rate can lead to missed revenue opportunities and stagnation in the market. By expanding the marketing and PR teams, Example company can strengthen its brand presence, effectively communicate the value proposition of its premium product line, and attract new customers.

Additionally, expanding the product development teams will enable the company to introduce new features and innovations, further enticing existing and potential customers. Therefore, addressing the workforce shortage and investing in the necessary resources are vital for achieving the revenue growth objective.

The primary objective of this project is to increase net revenue for Example company's premium product line of widgets by 5% in the next fiscal year. The specific objectives include:

• Assessing the current workforce and identifying the gaps in the marketing, PR, and product development teams.
• Expanding the marketing and PR teams by hiring skilled professionals who can effectively promote the premium product line and engage with the target audience.
• Strengthening the product development teams by recruiting qualified individuals who can drive innovation, enhance product features, and meet customer demands.
• Developing a comprehensive marketing and PR strategy to effectively communicate the value proposition of the premium product line and attract new customers.
• Leveraging the existing base of loyal customers to increase repeat purchases, referrals, and brand advocacy.
• Allocating sufficient resources, both time and manpower, to support the expansion and scaling efforts required to achieve the ambitious revenue growth target.
• Monitoring and analyzing key performance indicators (KPIs) such as net revenue, customer acquisition, customer retention, and customer satisfaction to measure the success of the growth initiatives.
• Establishing a sustainable plan to maintain the increased revenue growth beyond the next fiscal year by implementing strategies for continuous improvement and adaptation to market dynamics.

Example Problem Statement 3 The Stakeholder Problem Statement

In the last three quarterly employee engagement surveys , less than 30% of employees at Eample company stated that they feel valued by the company. This represents a 20% decline compared to the same period in the year prior. 

This strategy can be used to describe how a specific stakeholder group views the organization. It can be useful for exploring issues and potential solutions that impact specific groups of people. 

Note the statement makes it clear that the issue has been present in multiple surveys and it's significantly worse than the previous year. When researching root causes, the HR team will want to zero in on factors that changed since the previous year.

In the last three quarterly employee engagement surveys, less than 30% of employees at the Example company stated that they feel valued by the company. This indicates a significant decline of 20% compared to the same period in the previous year.

The company aspires to reduce this percentage further to under 10%. However, achieving this goal would require filling specialized roles and implementing substantial cultural changes within the organization.

Example company is facing a pressing issue regarding employee engagement and perceived value within the company. Over the past year, there has been a notable decline in the percentage of employees who feel valued. This decline is evident in the results of the quarterly employee engagement surveys, which consistently show less than 30% of employees reporting a sense of value by the company.

This decline of 20% compared to the previous year's data signifies a concerning trend. To address this problem effectively, Example company needs to undertake significant measures that go beyond superficial changes and necessitate filling specialized roles and transforming the company culture.

Employee engagement and a sense of value are crucial for organizational success. When employees feel valued, they tend to be more productive, committed, and motivated. Conversely, a lack of perceived value can lead to decreased morale, increased turnover rates, and diminished overall performance.

By addressing the decline in employees feeling valued, Example company can improve employee satisfaction, retention, and ultimately, overall productivity. Achieving the desired reduction to under 10% is essential to restore a positive work environment and build a culture of appreciation and respect.

The primary objective of this project is to increase the percentage of employees who feel valued by Example company, aiming to reduce it to under 10%. The specific objectives include:

• Conducting a comprehensive analysis of the factors contributing to the decline in employees feeling valued, including organizational policies, communication practices, leadership styles, and cultural norms.
• Identifying and filling specialized roles, such as employee engagement specialists or culture change agents, who can provide expertise and guidance in fostering a culture of value and appreciation.
• Developing a holistic employee engagement strategy that encompasses various initiatives, including training programs, recognition programs, feedback mechanisms, and communication channels, to enhance employee value perception.
• Implementing cultural changes within the organization that align with the values of appreciation, respect, and recognition, while fostering an environment where employees feel valued.
• Communicating the importance of employee value and engagement throughout all levels of the organization, including leadership teams, managers, and supervisors, to ensure consistent messaging and support.
• Monitoring progress through regular employee surveys, feedback sessions, and key performance indicators (KPIs) related to employee satisfaction, turnover rates, and overall engagement levels.
• Providing ongoing support, resources, and training to managers and supervisors to enable them to effectively recognize and appreciate their teams and foster a culture of value within their respective departments.
• Establishing a sustainable framework for maintaining high employee value perception in the long term, including regular evaluation and adaptation of employee engagement initiatives to address evolving needs and expectations.

What are the 5 components of a problem statement?

In developing a problem statement, it helps to think like a journalist by focusing on the five Ws: who, what, when, where, and why or how. Keep in mind that every statement may not explicitly include each component. But asking these questions is a good way to make sure you’re covering the key elements:

• Who: Who are the stakeholders that are affected by the problem?
• What: What is the current state, desired state, or unmet need? 
• When: When is the issue occurring or what is the timeframe involved?
• Where: Where is the problem occurring? For example, is it in a specific department, location, or region?
• Why: Why is this important or worth solving? How is the problem impacting your customers, employees, other stakeholders, or the organization? What is the magnitude of the problem? How large is the gap between the current and desired state? 

How do you write a problem statement?

There are many frameworks designed to help people write a problem statement. One example is outlined in the book, The Conclusion Trap: Four Steps to Better Decisions, ” by Daniel Markovitz. A faculty member at the Lean Enterprise Institute, the author uses many case studies from his work as a business consultant.

To simplify the process, we’ve broken it down into three steps:

1. Gather data and observe

Use data from research and reports, as well as facts from direct observation to answer the five Ws: who, what, when, where, and why. 

Whenever possible, get out in the field and talk directly with stakeholders impacted by the problem. Get a firsthand look at the work environment and equipment. This may mean spending time on the production floor asking employees questions about their work and challenges. Or taking customer service calls to learn more about customer pain points and problems your employees may be grappling with.    

2. Frame the problem properly  

A well-framed problem will help you avoid cognitive bias and open avenues for discussion. It will also encourage the exploration of more options.

A good way to test a problem statement for bias is to ask questions like these:

3. Keep asking why (and check in on the progress)

When it comes to problem-solving, stay curious. Lean on your growth mindset to keep asking why — and check in on the progress. 

Asking why until you’re satisfied that you’ve uncovered the root cause of the problem will help you avoid ineffective band-aid solutions.

Refining your problem statements

When solving any sort of problem, there’s likely a slew of questions that might arise for you. In order to holistically understand the root cause of the problem at hand, your workforce needs to stay curious. 

An effective problem statement creates the space you and your team need to explore, gain insight, and get buy-in before taking action.

If you have embarked on a proposed solution, it’s also important to understand that solutions are malleable. There may be no single best solution. Solutions can change and adapt as external factors change, too. It’s more important than ever that organizations stay agile . This means that interactive check-ins are critical to solving tough problems. By keeping a good pulse on your course of action, you’ll be better equipped to pivot when the time comes to change. 

BetterUp can help. With access to virtual coaching , your people can get personalized support to help solve tough problems of the future.

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Madeline Miles

Madeline is a writer, communicator, and storyteller who is passionate about using words to help drive positive change. She holds a bachelor's in English Creative Writing and Communication Studies and lives in Denver, Colorado. In her spare time, she's usually somewhere outside (preferably in the mountains) — and enjoys poetry and fiction.

18 excellent educational podcasts to fuel your love of learning

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From Dilemmas to Solutions: Problem-Solving Examples to Learn From

• By Daria Burnett
• May 21, 2023

Introduction to Problem-Solving

Life is full of challenges and dilemmas, both big and small.

But if there’s one skill that can help you navigate these, it’s problem-solving .

So, what exactly is problem-solving? And why is it such a crucial skill in daily life?

Understanding the Concept of Problem-Solving

Problem-solving is a mental process that involves identifying, analyzing, and resolving challenges or difficulties.

It’s like a journey that starts with a problem and ends with a solution.

It’s a skill that’s not just used in the field of psychology but in all aspects of life.

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Whether you’re trying to decide on the best route to work, dealing with a disagreement with a friend, or figuring out how to fix a leaky faucet, you’re using your problem-solving skills.

When you’re faced with a problem, your brain goes through a series of steps to find a solution.

This process can be conscious or unconscious and can involve logical thinking, creativity, and prior knowledge.

Effective problem-solving can lead to better decisions and outcomes, making it a valuable tool in your personal and professional life.

Related Posts:

• Your Path to Success: Best Career Options with a Psychology Degree
• Type C Personality Traits: The Power of Positivity
• Embrace the Change: Embodying the Democratic Leadership Style

Importance of Problem-Solving in Daily Life

Why is problem-solving so important in daily life? Well, it’s simple.

Problems are a part of life.

They arise in different shapes and sizes, and in different areas of life, including work, relationships, health, and personal growth.

Having strong problem-solving skills can help you navigate these challenges effectively and efficiently.

In your personal life, problem-solving can help you manage stress and conflict, make better decisions, and achieve your goals.

In the workplace, it can help you navigate complex projects, improve processes, and foster innovation.

Problem-solving is also a key skill in many professions and industries, from engineering and science to healthcare and customer service.

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Moreover, problem-solving can contribute to your overall mental well-being.

It can give you a sense of control and agency, reduce feelings of stress and anxiety, and foster a positive attitude.

It’s also a key component of resilience, the ability to bounce back from adversity.

In conclusion, problem-solving is a fundamental skill in life.

It’s a tool you can use to tackle challenges, make informed decisions, and drive change.

By understanding the concept of problem-solving and recognizing its importance in daily life, you’re taking the first step toward becoming a more effective problem solver.

As we delve deeper into this topic, you’ll discover practical problem-solving examples, learn about different problem-solving techniques, and gain insights on how to improve your own problem-solving skills.

So, stay tuned and continue your exploration of introduction to psychology with us.

Stages of Problem-Solving

The process of problem-solving can be broken down into three key stages: identifying the problem , developing possible solutions , and implementing the best solution .

Each stage requires a different set of skills and strategies.

By understanding these stages, you can enhance your problem-solving abilities and tackle various challenges more effectively.

Identifying the Problem

The first step in problem-solving is recognizing that a problem exists.

This involves defining the issue clearly and understanding its root cause.

You might need to gather information, ask questions, and analyze the situation from multiple perspectives.

It can be helpful to write down the problem and think about how it impacts you or others involved.

For instance, if you’re struggling with time management, the problem might be that you have too many obligations and not enough time.

Or perhaps your methods of organizing your tasks aren’t effective.

It’s important to be as specific as possible when identifying the problem, as this will guide the rest of the problem-solving process.

Developing Possible Solutions

Once you’ve identified the problem, the next step is to brainstorm possible solutions.

This is where creativity comes into play.

Don’t limit yourself; even ideas that seem unrealistic or out of the box can lead to effective solutions.

Consider different strategies and approaches.

You could try using techniques like mind mapping, listing pros and cons, or consulting with others for fresh perspectives.

Remember, the goal is to generate a variety of options, not to choose a solution at this stage.

Implementing the Best Solution

The final stage of problem-solving is to select the best solution and put it into action.

Review the options you’ve developed, evaluate their potential effectiveness, and make a decision.

Keep in mind that the “best” solution isn’t necessarily the perfect one (as there might not be a perfect solution), but rather the one that seems most likely to achieve your desired outcome given the circumstances.

Once you’ve chosen a solution, plan out the steps needed to implement it and then take action.

Monitor the results and adjust your approach as necessary.

If the problem persists, don’t be discouraged; return to the previous stages, reassess the problem and your potential solutions, and try again.

Remember, problem-solving is a dynamic process that often involves trial and error.

It’s an essential skill in many areas of life, from everyday challenges to workplace dilemmas.

To learn more about the psychology behind problem-solving and decision-making, check out our introduction to psychology article.

Problem-Solving Examples

Understanding the concept of problem-solving is one thing, but seeing it in action is another.

To help you grasp the practical application of problem-solving strategies, let’s explore three different problem-solving examples from daily life, the workplace, and relationships.

Daily Life Problem-Solving Example

Imagine you’re trying to lose weight but struggle with late-night snacking.

The issue isn’t uncommon, but it’s hindering your progress towards your weight loss goal.

• Identifying the Problem : Late-night snacking is causing you to consume extra calories, preventing weight loss.
• Developing Possible Solutions : You could consider eating an earlier dinner, having a healthier snack option, or practicing mindful eating.
• Implementing the Best Solution : After trying out different solutions, you find that preparing a healthy snack in advance minimizes your calorie intake and satisfies your late-night cravings, helping you stay on track with your weight loss goal.

Workplace Problem-Solving Example

Let’s consider a scenario where a team at work is failing to meet project deadlines consistently.

• Identifying the Problem : The team is not completing projects on time, causing delays in the overall project timeline.
• Developing Possible Solutions : The team could consider improving their time management skills, using project management tools, or redistributing tasks among team members.
• Implementing the Best Solution : After trying out different strategies, the team finds that using a project management tool helps them stay organized, delegate tasks effectively, and complete projects within the given timeframe.

For more insights on effective management styles that can help in problem-solving at the workplace, check out our articles on autocratic leadership , democratic leadership style , and laissez faire leadership .

Relationship Problem-Solving Example

In a romantic relationship, conflicts can occasionally arise.

Let’s imagine a common issue where one partner feels the other isn’t spending enough quality time with them.

• Identifying the Problem : One partner feels neglected due to a lack of quality time spent together.
• Developing Possible Solutions : The couple could consider scheduling regular date nights, engaging in shared hobbies, or setting aside a specific time each day for undisturbed conversation.
• Implementing the Best Solution : The couple decides to implement a daily “unplugged” hour where they focus solely on each other without distractions. This results in improved relationship satisfaction.

For more on navigating relationship challenges, check out our articles on anxious avoidant attachment and emotional awareness .

These problem-solving examples illustrate how the process of identifying a problem, developing possible solutions, and implementing the best solution can be applied to various situations.

By understanding and applying these strategies, you can improve your problem-solving skills and navigate challenges more effectively.

Techniques for Effective Problem-Solving

As you navigate the world of problem-solving, you’ll find that there are multiple techniques you can use to arrive at a solution.

Each technique offers a unique approach to identifying issues, generating potential solutions, and choosing the best course of action.

In this section, we’ll explore three common techniques: Brainstorming , Root Cause Analysis , and SWOT Analysis .

Brainstorming

Brainstorming is a free-thinking method used to generate a large number of ideas related to a specific problem.

You do this by suspending criticism and allowing your creativity to flow.

The aim is to produce as many ideas as possible, even if they seem far-fetched.

You then evaluate these ideas to identify the most beneficial solutions.

By using brainstorming, you can encourage out-of-the-box thinking and possibly discover innovative solutions to challenging problems.

Root Cause Analysis

Root Cause Analysis (RCA) is a method used to identify the underlying causes of a problem.

The goal is to address these root causes rather than the symptoms of the problem.

This technique helps to prevent the same issue from recurring in the future.

There are several RCA methods, such as the “5 Whys” technique, where you ask “why” multiple times until you uncover the root cause of the problem.

By identifying and addressing the root cause, you tackle the problem at its source, which can lead to more effective and long-lasting solutions.

SWOT Analysis

SWOT Analysis is a strategic planning technique that helps you identify your Strengths, Weaknesses, Opportunities, and Threats related to a problem.

This approach encourages you to examine the problem from different angles, helping you understand the resources you have at your disposal (Strengths), the areas where you could improve (Weaknesses), the external factors that could benefit you (Opportunities), and the external factors that could cause problems (Threats).

With this comprehensive understanding, you can develop a well-informed strategy to solve the problem.

Each of these problem-solving techniques provides a distinct approach to identifying and resolving issues.

By understanding and utilizing these methods, you can enhance your problem-solving skills and increase your effectiveness in dealing with challenges.

For more insights into effective problem-solving and other psychological topics, explore our introduction to psychology .

Improving Your Problem-Solving Skills

Learning to solve problems effectively is a skill that can be honed with time and practice.

The following are some ways to enhance your problem-solving capabilities.

Practice Makes Perfect

The saying “practice makes perfect” holds true when it comes to problem-solving.

The more problems you tackle, the better you’ll become at devising and implementing effective solutions.

Seek out opportunities to practice your problem-solving skills both in everyday life and in more complex situations.

This could involve resolving a dispute at work, figuring out a puzzle, or even strategizing in a board game.

Each problem you encounter is a new opportunity to apply and refine your skills.

Learning from Others’ Experiences

There’s much to be gained from observing how others approach problem-solving.

Whether it’s reading about problem solving examples from renowned psychologists or discussing strategies with colleagues, you can learn valuable techniques and perspectives from the experiences of others.

Consider participating in group activities that require problem-solving, such as escape rooms or team projects.

Observe how team members identify problems, brainstorm solutions, and decide on the best course of action.

Embracing a Growth Mindset

A key component of effective problem-solving is adopting a growth mindset.

This mindset, coined by psychologist Carol Dweck, is the belief that abilities and intelligence can be developed through dedication and hard work.

When you embrace a growth mindset, you view challenges as opportunities to learn and grow rather than as insurmountable obstacles.

Believing in your ability to develop and enhance your problem-solving skills over time can make the process less daunting and more rewarding.

So, when you encounter a problem, instead of thinking, “I can’t do this,” try thinking, “I can’t do this yet, but with effort and practice, I can learn.”

For more on the growth mindset, you might want to check out our article on what is intrinsic motivation which includes how a growth mindset can fuel your motivation to improve.

By practicing regularly, learning from others, and embracing a growth mindset, you can continually improve your problem-solving skills and become more adept at overcoming challenges you encounter.

50 Problem-Solving and Critical Thinking Examples

Critical thinking and problem solving are essential skills for success in the 21st century. Critical thinking is the ability to analyze information, evaluate evidence, and draw logical conclusions. Problem solving is the ability to apply critical thinking to find effective solutions to various challenges. Both skills require creativity, curiosity, and persistence. Developing critical thinking and problem solving skills can help students improve their academic performance, enhance their career prospects, and become more informed and engaged citizens.

Sanju Pradeepa

In today’s complex and fast-paced world, the ability to think critically and solve problems effectively has become a vital skill for success in all areas of life. Whether it’s navigating professional challenges, making sound decisions, or finding innovative solutions, critical thinking and problem-solving are key to overcoming obstacles and achieving desired outcomes. In this blog post, we will explore problem-solving and critical thinking examples.

Table of Contents

Developing the skills needed for critical thinking and problem solving.

It is not enough to simply recognize an issue; we must use the right tools and techniques to address it. To do this, we must learn how to define and identify the problem or task at hand, gather relevant information from reliable sources, analyze and compare data to draw conclusions, make logical connections between different ideas, generate a solution or action plan, and make a recommendation.

The first step in developing these skills is understanding what the problem or task is that needs to be addressed. This requires careful consideration of all available information in order to form an accurate picture of what needs to be done. Once the issue has been identified, gathering reliable sources of data can help further your understanding of it. Sources could include interviews with customers or stakeholders, surveys, industry reports, and analysis of customer feedback.

After collecting relevant information from reliable sources, it’s important to analyze and compare the data in order to draw meaningful conclusions about the situation at hand. This helps us better understand our options for addressing an issue by providing context for decision-making. Once you have analyzed the data you collected, making logical connections between different ideas can help you form a more complete picture of the situation and inform your potential solutions.

Once you have analyzed your options for addressing an issue based on all available data points, it’s time to generate a solution or action plan that takes into account considerations such as cost-effectiveness and feasibility. It’s also important to consider the risk factors associated with any proposed solutions in order to ensure that they are responsible before moving forward with implementation. Finally, once all the analysis has been completed, it is time to make a recommendation based on your findings, which should take into account any objectives set out by stakeholders at the beginning of this process as well as any other pertinent factors discovered throughout the analysis stage.

By following these steps carefully when faced with complex issues, one can effectively use critical thinking and problem-solving skills in order to achieve desired outcomes more efficiently than would otherwise be possible without them, while also taking responsibility for decisions made along the way.

What Does Critical Thinking Involve: 5 Essential Skill

Problem-solving and critical thinking examples.

Problem-solving and critical thinking are key skills that are highly valued in any professional setting. These skills enable individuals to analyze complex situations, make informed decisions, and find innovative solutions. Here, we present 25 examples of problem-solving and critical thinking. problem-solving scenarios to help you cultivate and enhance these skills.

Ethical dilemma: A company faces a situation where a client asks for a product that does not meet quality standards. The team must decide how to address the client’s request without compromising the company’s credibility or values.

Brainstorming session: A team needs to come up with new ideas for a marketing campaign targeting a specific demographic. Through an organized brainstorming session, they explore various approaches and analyze their potential impact.

Troubleshooting technical issues : An IT professional receives a ticket indicating a network outage. They analyze the issue, assess potential causes (hardware, software, or connectivity), and solve the problem efficiently.

Negotiation : During contract negotiations, representatives from two companies must find common ground to strike a mutually beneficial agreement, considering the needs and limitations of both parties.

Project management: A project manager identifies potential risks and develops contingency plans to address unforeseen obstacles, ensuring the project stays on track.

Decision-making under pressure: In a high-stakes situation, a medical professional must make a critical decision regarding a patient’s treatment, weighing all available information and considering potential risks.

Conflict resolution: A team encounters conflicts due to differing opinions or approaches. The team leader facilitates a discussion to reach a consensus while considering everyone’s perspectives.

Data analysis: A data scientist is presented with a large dataset and is tasked with extracting valuable insights. They apply analytical techniques to identify trends, correlations, and patterns that can inform decision-making.

Customer service: A customer service representative encounters a challenging customer complaint and must employ active listening and problem-solving skills to address the issue and provide a satisfactory resolution.

Market research : A business seeks to expand into a new market. They conduct thorough market research, analyzing consumer behavior, competitor strategies, and economic factors to make informed market-entry decisions.

Creative problem-solvin g: An engineer faces a design challenge and must think outside the box to come up with a unique and innovative solution that meets project requirements.

Change management: During a company-wide transition, managers must effectively communicate the change, address employees’ concerns, and facilitate a smooth transition process.

Crisis management: When a company faces a public relations crisis, effective critical thinking is necessary to analyze the situation, develop a response strategy, and minimize potential damage to the company’s reputation.

Cost optimization : A financial analyst identifies areas where expenses can be reduced while maintaining operational efficiency, presenting recommendations for cost savings.

Time management : An employee has multiple deadlines to meet. They assess the priority of each task, develop a plan, and allocate time accordingly to achieve optimal productivity.

Quality control: A production manager detects an increase in product defects and investigates the root causes, implementing corrective actions to enhance product quality.

Strategic planning: An executive team engages in strategic planning to define long-term goals, assess market trends, and identify growth opportunities.

Cross-functional collaboration: Multiple teams with different areas of expertise must collaborate to develop a comprehensive solution, combining their knowledge and skills.

Training and development : A manager identifies skill gaps in their team and designs training programs to enhance critical thinking, problem-solving, and decision-making abilities.

Risk assessment : A risk management professional evaluates potential risks associated with a new business venture, weighing their potential impact and developing strategies to mitigate them.

Continuous improvement: An operations manager analyzes existing processes, identifies inefficiencies, and introduces improvements to enhance productivity and customer satisfaction.

Customer needs analysis: A product development team conducts extensive research to understand customer needs and preferences, ensuring that the resulting product meets those requirements.

Crisis decision-making: A team dealing with a crisis must think quickly, assess the situation, and make timely decisions with limited information.

Marketing campaign analysis : A marketing team evaluates the success of a recent campaign, analyzing key performance indicators to understand its impact on sales and customer engagement.

Constructive feedback: A supervisor provides feedback to an employee, highlighting areas for improvement and offering constructive suggestions for growth.

Conflict resolution in a team project: Team members engaged in a project have conflicting ideas on the approach. They must engage in open dialogue, actively listen to each other’s perspectives, and reach a compromise that aligns with the project’s goals.

Crisis response in a natural disaster: Emergency responders must think critically and swiftly in responding to a natural disaster, coordinating rescue efforts, allocating resources effectively, and prioritizing the needs of affected individuals.

Product innovation : A product development team conducts market research, studies consumer trends, and uses critical thinking to create innovative products that address unmet customer needs.

Supply chain optimization: A logistics manager analyzes the supply chain to identify areas for efficiency improvement, such as reducing transportation costs, improving inventory management, or streamlining order fulfillment processes.

Business strategy formulation: A business executive assesses market dynamics, the competitive landscape, and internal capabilities to develop a robust business strategy that ensures sustainable growth and competitiveness.

Crisis communication: In the face of a public relations crisis, an organization’s spokesperson must think critically to develop and deliver a transparent, authentic, and effective communication strategy to rebuild trust and manage reputation.

Social problem-solving: A group of volunteers addresses a specific social issue, such as poverty or homelessness, by critically examining its root causes, collaborating with stakeholders, and implementing sustainable solutions for the affected population.

Problem-Solving Mindset: How to Achieve It (15 Ways)

Risk assessment in investment decision-making: An investment analyst evaluates various investment opportunities, conducting risk assessments based on market trends, financial indicators, and potential regulatory changes to make informed investment recommendations.

Environmental sustainability: An environmental scientist analyzes the impact of industrial processes on the environment, develops strategies to mitigate risks, and promotes sustainable practices within organizations and communities.

Adaptation to technological advancements : In a rapidly evolving technological landscape, professionals need critical thinking skills to adapt to new tools, software, and systems, ensuring they can effectively leverage these advancements to enhance productivity and efficiency.

Productivity improvement: An operations manager leverages critical thinking to identify productivity bottlenecks within a workflow and implement process improvements to optimize resource utilization, minimize waste, and increase overall efficiency.

Cost-benefit analysis: An organization considering a major investment or expansion opportunity conducts a thorough cost-benefit analysis, weighing potential costs against expected benefits to make an informed decision.

Human resources management : HR professionals utilize critical thinking to assess job applicants, identify skill gaps within the organization, and design training and development programs to enhance the workforce’s capabilities.

Root cause analysis: In response to a recurring problem or inefficiency, professionals apply critical thinking to identify the root cause of the issue, develop remedial actions, and prevent future occurrences.

Leadership development: Aspiring leaders undergo critical thinking exercises to enhance their decision-making abilities, develop strategic thinking skills, and foster a culture of innovation within their teams.

Brand positioning : Marketers conduct comprehensive market research and consumer behavior analysis to strategically position a brand, differentiating it from competitors and appealing to target audiences effectively.

Resource allocation: Non-profit organizations distribute limited resources efficiently, critically evaluating project proposals, considering social impact, and allocating resources to initiatives that align with their mission.

Innovating in a mature market: A company operating in a mature market seeks to innovate to maintain a competitive edge. They cultivate critical thinking skills to identify gaps, anticipate changing customer needs, and develop new strategies, products, or services accordingly.

Analyzing financial statements : Financial analysts critically assess financial statements, analyze key performance indicators, and derive insights to support financial decision-making, such as investment evaluations or budget planning.

Crisis intervention : Mental health professionals employ critical thinking and problem-solving to assess crises faced by individuals or communities, develop intervention plans, and provide support during challenging times.

Data privacy and cybersecurity : IT professionals critically evaluate existing cybersecurity measures, identify vulnerabilities, and develop strategies to protect sensitive data from threats, ensuring compliance with privacy regulations.

Process improvement : Professionals in manufacturing or service industries critically evaluate existing processes, identify inefficiencies, and implement improvements to optimize efficiency, quality, and customer satisfaction.

Multi-channel marketing strategy : Marketers employ critical thinking to design and execute effective marketing campaigns across various channels such as social media, web, print, and television, ensuring a cohesive brand experience for customers.

Peer review: Researchers critically analyze and review the work of their peers, providing constructive feedback and ensuring the accuracy, validity, and reliability of scientific studies.

Project coordination : A project manager must coordinate multiple teams and resources to ensure seamless collaboration, identify potential bottlenecks, and find solutions to keep the project on schedule.  

These examples highlight the various contexts in which problem-solving and critical-thinking skills are necessary for success. By understanding and practicing these skills, individuals can enhance their ability to navigate challenges and make sound decisions in both personal and professional endeavors.

Conclusion:

Critical thinking and problem-solving are indispensable skills that empower individuals to overcome challenges, make sound decisions, and find innovative solutions. By honing these skills, one can navigate through the complexities of modern life and achieve success in both personal and professional endeavors. Embrace the power of critical thinking and problem-solving, and unlock the door to endless possibilities and growth.

• Problem solving From Wikipedia, the free encyclopedia
• Critical thinking From Wikipedia, the free encyclopedia
• The Importance of Critical Thinking and Problem Solving Skills for Students (5 Minutes)

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35 problem-solving techniques and methods for solving complex problems

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All teams and organizations encounter challenges as they grow. There are problems that might occur for teams when it comes to miscommunication or resolving business-critical issues . You may face challenges around growth , design , user engagement, and even team culture and happiness. In short, problem-solving techniques should be part of every team’s skillset.

Problem-solving methods are primarily designed to help a group or team through a process of first identifying problems and challenges , ideating possible solutions , and then evaluating the most suitable .

Finding effective solutions to complex problems isn’t easy, but by using the right process and techniques, you can help your team be more efficient in the process.

So how do you develop strategies that are engaging, and empower your team to solve problems effectively?

In this blog post, we share a series of problem-solving tools you can use in your next workshop or team meeting. You’ll also find some tips for facilitating the process and how to enable others to solve complex problems.

Let’s get started! 

How do you identify problems?

How do you identify the right solution.

• Tips for more effective problem-solving

Complete problem-solving methods

• Problem-solving techniques to identify and analyze problems
• Problem-solving techniques for developing solutions

Problem-solving warm-up activities

Closing activities for a problem-solving process.

Before you can move towards finding the right solution for a given problem, you first need to identify and define the problem you wish to solve. 

Here, you want to clearly articulate what the problem is and allow your group to do the same. Remember that everyone in a group is likely to have differing perspectives and alignment is necessary in order to help the group move forward. 

Identifying a problem accurately also requires that all members of a group are able to contribute their views in an open and safe manner. It can be scary for people to stand up and contribute, especially if the problems or challenges are emotive or personal in nature. Be sure to try and create a psychologically safe space for these kinds of discussions.

Remember that problem analysis and further discussion are also important. Not taking the time to fully analyze and discuss a challenge can result in the development of solutions that are not fit for purpose or do not address the underlying issue.

Successfully identifying and then analyzing a problem means facilitating a group through activities designed to help them clearly and honestly articulate their thoughts and produce usable insight.

With this data, you might then produce a problem statement that clearly describes the problem you wish to be addressed and also state the goal of any process you undertake to tackle this issue.  

Finding solutions is the end goal of any process. Complex organizational challenges can only be solved with an appropriate solution but discovering them requires using the right problem-solving tool.

After you’ve explored a problem and discussed ideas, you need to help a team discuss and choose the right solution. Consensus tools and methods such as those below help a group explore possible solutions before then voting for the best. They’re a great way to tap into the collective intelligence of the group for great results!

Remember that the process is often iterative. Great problem solvers often roadtest a viable solution in a measured way to see what works too. While you might not get the right solution on your first try, the methods below help teams land on the most likely to succeed solution while also holding space for improvement.

Every effective problem solving process begins with an agenda . A well-structured workshop is one of the best methods for successfully guiding a group from exploring a problem to implementing a solution.

In SessionLab, it’s easy to go from an idea to a complete agenda . Start by dragging and dropping your core problem solving activities into place . Add timings, breaks and necessary materials before sharing your agenda with your colleagues.

The resulting agenda will be your guide to an effective and productive problem solving session that will also help you stay organized on the day!

Tips for more effective problem solving

Problem-solving activities are only one part of the puzzle. While a great method can help unlock your team’s ability to solve problems, without a thoughtful approach and strong facilitation the solutions may not be fit for purpose.

Let’s take a look at some problem-solving tips you can apply to any process to help it be a success!

Clearly define the problem

Jumping straight to solutions can be tempting, though without first clearly articulating a problem, the solution might not be the right one. Many of the problem-solving activities below include sections where the problem is explored and clearly defined before moving on.

This is a vital part of the problem-solving process and taking the time to fully define an issue can save time and effort later. A clear definition helps identify irrelevant information and it also ensures that your team sets off on the right track.

Don’t jump to conclusions

It’s easy for groups to exhibit cognitive bias or have preconceived ideas about both problems and potential solutions. Be sure to back up any problem statements or potential solutions with facts, research, and adequate forethought.

The best techniques ask participants to be methodical and challenge preconceived notions. Make sure you give the group enough time and space to collect relevant information and consider the problem in a new way. By approaching the process with a clear, rational mindset, you’ll often find that better solutions are more forthcoming.  

Try different approaches  

Problems come in all shapes and sizes and so too should the methods you use to solve them. If you find that one approach isn’t yielding results and your team isn’t finding different solutions, try mixing it up. You’ll be surprised at how using a new creative activity can unblock your team and generate great solutions.

Don’t take it personally 

Depending on the nature of your team or organizational problems, it’s easy for conversations to get heated. While it’s good for participants to be engaged in the discussions, ensure that emotions don’t run too high and that blame isn’t thrown around while finding solutions.

You’re all in it together, and even if your team or area is seeing problems, that isn’t necessarily a disparagement of you personally. Using facilitation skills to manage group dynamics is one effective method of helping conversations be more constructive.

Get the right people in the room

Your problem-solving method is often only as effective as the group using it. Getting the right people on the job and managing the number of people present is important too!

If the group is too small, you may not get enough different perspectives to effectively solve a problem. If the group is too large, you can go round and round during the ideation stages.

Creating the right group makeup is also important in ensuring you have the necessary expertise and skillset to both identify and follow up on potential solutions. Carefully consider who to include at each stage to help ensure your problem-solving method is followed and positioned for success.

Document everything

The best solutions can take refinement, iteration, and reflection to come out. Get into a habit of documenting your process in order to keep all the learnings from the session and to allow ideas to mature and develop. Many of the methods below involve the creation of documents or shared resources. Be sure to keep and share these so everyone can benefit from the work done!

Bring a facilitator 

Facilitation is all about making group processes easier. With a subject as potentially emotive and important as problem-solving, having an impartial third party in the form of a facilitator can make all the difference in finding great solutions and keeping the process moving. Consider bringing a facilitator to your problem-solving session to get better results and generate meaningful solutions!

Develop your problem-solving skills

It takes time and practice to be an effective problem solver. While some roles or participants might more naturally gravitate towards problem-solving, it can take development and planning to help everyone create better solutions.

You might develop a training program, run a problem-solving workshop or simply ask your team to practice using the techniques below. Check out our post on problem-solving skills to see how you and your group can develop the right mental process and be more resilient to issues too!

Design a great agenda

Workshops are a great format for solving problems. With the right approach, you can focus a group and help them find the solutions to their own problems. But designing a process can be time-consuming and finding the right activities can be difficult.

Check out our workshop planning guide to level-up your agenda design and start running more effective workshops. Need inspiration? Check out templates designed by expert facilitators to help you kickstart your process!

In this section, we’ll look at in-depth problem-solving methods that provide a complete end-to-end process for developing effective solutions. These will help guide your team from the discovery and definition of a problem through to delivering the right solution.

If you’re looking for an all-encompassing method or problem-solving model, these processes are a great place to start. They’ll ask your team to challenge preconceived ideas and adopt a mindset for solving problems more effectively.

• Six Thinking Hats
• Lightning Decision Jam
• Problem Definition Process
• Discovery & Action Dialogue

Design Sprint 2.0

• Open Space Technology

1. Six Thinking Hats

Individual approaches to solving a problem can be very different based on what team or role an individual holds. It can be easy for existing biases or perspectives to find their way into the mix, or for internal politics to direct a conversation.

Six Thinking Hats is a classic method for identifying the problems that need to be solved and enables your team to consider them from different angles, whether that is by focusing on facts and data, creative solutions, or by considering why a particular solution might not work.

Like all problem-solving frameworks, Six Thinking Hats is effective at helping teams remove roadblocks from a conversation or discussion and come to terms with all the aspects necessary to solve complex problems.

2. Lightning Decision Jam

Featured courtesy of Jonathan Courtney of AJ&Smart Berlin, Lightning Decision Jam is one of those strategies that should be in every facilitation toolbox. Exploring problems and finding solutions is often creative in nature, though as with any creative process, there is the potential to lose focus and get lost.

Unstructured discussions might get you there in the end, but it’s much more effective to use a method that creates a clear process and team focus.

In Lightning Decision Jam, participants are invited to begin by writing challenges, concerns, or mistakes on post-its without discussing them before then being invited by the moderator to present them to the group.

From there, the team vote on which problems to solve and are guided through steps that will allow them to reframe those problems, create solutions and then decide what to execute on. 

By deciding the problems that need to be solved as a team before moving on, this group process is great for ensuring the whole team is aligned and can take ownership over the next stages. 

Lightning Decision Jam (LDJ)   #action   #decision making   #problem solving   #issue analysis   #innovation   #design   #remote-friendly   The problem with anything that requires creative thinking is that it’s easy to get lost—lose focus and fall into the trap of having useless, open-ended, unstructured discussions. Here’s the most effective solution I’ve found: Replace all open, unstructured discussion with a clear process. What to use this exercise for: Anything which requires a group of people to make decisions, solve problems or discuss challenges. It’s always good to frame an LDJ session with a broad topic, here are some examples: The conversion flow of our checkout Our internal design process How we organise events Keeping up with our competition Improving sales flow

3. Problem Definition Process

While problems can be complex, the problem-solving methods you use to identify and solve those problems can often be simple in design. 

By taking the time to truly identify and define a problem before asking the group to reframe the challenge as an opportunity, this method is a great way to enable change.

Begin by identifying a focus question and exploring the ways in which it manifests before splitting into five teams who will each consider the problem using a different method: escape, reversal, exaggeration, distortion or wishful. Teams develop a problem objective and create ideas in line with their method before then feeding them back to the group.

This method is great for enabling in-depth discussions while also creating space for finding creative solutions too!

Problem Definition   #problem solving   #idea generation   #creativity   #online   #remote-friendly   A problem solving technique to define a problem, challenge or opportunity and to generate ideas.

4. The 5 Whys 

Sometimes, a group needs to go further with their strategies and analyze the root cause at the heart of organizational issues. An RCA or root cause analysis is the process of identifying what is at the heart of business problems or recurring challenges. 

The 5 Whys is a simple and effective method of helping a group go find the root cause of any problem or challenge and conduct analysis that will deliver results. 

By beginning with the creation of a problem statement and going through five stages to refine it, The 5 Whys provides everything you need to truly discover the cause of an issue.

The 5 Whys   #hyperisland   #innovation   This simple and powerful method is useful for getting to the core of a problem or challenge. As the title suggests, the group defines a problems, then asks the question “why” five times, often using the resulting explanation as a starting point for creative problem solving.

5. World Cafe

World Cafe is a simple but powerful facilitation technique to help bigger groups to focus their energy and attention on solving complex problems.

World Cafe enables this approach by creating a relaxed atmosphere where participants are able to self-organize and explore topics relevant and important to them which are themed around a central problem-solving purpose. Create the right atmosphere by modeling your space after a cafe and after guiding the group through the method, let them take the lead!

Making problem-solving a part of your organization’s culture in the long term can be a difficult undertaking. More approachable formats like World Cafe can be especially effective in bringing people unfamiliar with workshops into the fold. 

World Cafe   #hyperisland   #innovation   #issue analysis   World Café is a simple yet powerful method, originated by Juanita Brown, for enabling meaningful conversations driven completely by participants and the topics that are relevant and important to them. Facilitators create a cafe-style space and provide simple guidelines. Participants then self-organize and explore a set of relevant topics or questions for conversation.

6. Discovery & Action Dialogue (DAD)

One of the best approaches is to create a safe space for a group to share and discover practices and behaviors that can help them find their own solutions.

With DAD, you can help a group choose which problems they wish to solve and which approaches they will take to do so. It’s great at helping remove resistance to change and can help get buy-in at every level too!

This process of enabling frontline ownership is great in ensuring follow-through and is one of the methods you will want in your toolbox as a facilitator.

Discovery & Action Dialogue (DAD)   #idea generation   #liberating structures   #action   #issue analysis   #remote-friendly   DADs make it easy for a group or community to discover practices and behaviors that enable some individuals (without access to special resources and facing the same constraints) to find better solutions than their peers to common problems. These are called positive deviant (PD) behaviors and practices. DADs make it possible for people in the group, unit, or community to discover by themselves these PD practices. DADs also create favorable conditions for stimulating participants’ creativity in spaces where they can feel safe to invent new and more effective practices. Resistance to change evaporates as participants are unleashed to choose freely which practices they will adopt or try and which problems they will tackle. DADs make it possible to achieve frontline ownership of solutions.

7. Design Sprint 2.0

Want to see how a team can solve big problems and move forward with prototyping and testing solutions in a few days? The Design Sprint 2.0 template from Jake Knapp, author of Sprint, is a complete agenda for a with proven results.

Developing the right agenda can involve difficult but necessary planning. Ensuring all the correct steps are followed can also be stressful or time-consuming depending on your level of experience.

Use this complete 4-day workshop template if you are finding there is no obvious solution to your challenge and want to focus your team around a specific problem that might require a shortcut to launching a minimum viable product or waiting for the organization-wide implementation of a solution.

8. Open space technology

Open space technology- developed by Harrison Owen – creates a space where large groups are invited to take ownership of their problem solving and lead individual sessions. Open space technology is a great format when you have a great deal of expertise and insight in the room and want to allow for different takes and approaches on a particular theme or problem you need to be solved.

Start by bringing your participants together to align around a central theme and focus their efforts. Explain the ground rules to help guide the problem-solving process and then invite members to identify any issue connecting to the central theme that they are interested in and are prepared to take responsibility for.

Once participants have decided on their approach to the core theme, they write their issue on a piece of paper, announce it to the group, pick a session time and place, and post the paper on the wall. As the wall fills up with sessions, the group is then invited to join the sessions that interest them the most and which they can contribute to, then you’re ready to begin!

Everyone joins the problem-solving group they’ve signed up to, record the discussion and if appropriate, findings can then be shared with the rest of the group afterward.

Open Space Technology   #action plan   #idea generation   #problem solving   #issue analysis   #large group   #online   #remote-friendly   Open Space is a methodology for large groups to create their agenda discerning important topics for discussion, suitable for conferences, community gatherings and whole system facilitation

Techniques to identify and analyze problems

Using a problem-solving method to help a team identify and analyze a problem can be a quick and effective addition to any workshop or meeting.

While further actions are always necessary, you can generate momentum and alignment easily, and these activities are a great place to get started.

We’ve put together this list of techniques to help you and your team with problem identification, analysis, and discussion that sets the foundation for developing effective solutions.

Let’s take a look!

• The Creativity Dice
• Fishbone Analysis
• Problem Tree
• SWOT Analysis
• Agreement-Certainty Matrix
• The Journalistic Six
• LEGO Challenge
• What, So What, Now What?
• Journalists

Individual and group perspectives are incredibly important, but what happens if people are set in their minds and need a change of perspective in order to approach a problem more effectively?

Flip It is a method we love because it is both simple to understand and run, and allows groups to understand how their perspectives and biases are formed. 

Participants in Flip It are first invited to consider concerns, issues, or problems from a perspective of fear and write them on a flip chart. Then, the group is asked to consider those same issues from a perspective of hope and flip their understanding.  

No problem and solution is free from existing bias and by changing perspectives with Flip It, you can then develop a problem solving model quickly and effectively.

Flip It!   #gamestorming   #problem solving   #action   Often, a change in a problem or situation comes simply from a change in our perspectives. Flip It! is a quick game designed to show players that perspectives are made, not born.

10. The Creativity Dice

One of the most useful problem solving skills you can teach your team is of approaching challenges with creativity, flexibility, and openness. Games like The Creativity Dice allow teams to overcome the potential hurdle of too much linear thinking and approach the process with a sense of fun and speed. 

In The Creativity Dice, participants are organized around a topic and roll a dice to determine what they will work on for a period of 3 minutes at a time. They might roll a 3 and work on investigating factual information on the chosen topic. They might roll a 1 and work on identifying the specific goals, standards, or criteria for the session.

Encouraging rapid work and iteration while asking participants to be flexible are great skills to cultivate. Having a stage for idea incubation in this game is also important. Moments of pause can help ensure the ideas that are put forward are the most suitable. 

The Creativity Dice   #creativity   #problem solving   #thiagi   #issue analysis   Too much linear thinking is hazardous to creative problem solving. To be creative, you should approach the problem (or the opportunity) from different points of view. You should leave a thought hanging in mid-air and move to another. This skipping around prevents premature closure and lets your brain incubate one line of thought while you consciously pursue another.

11. Fishbone Analysis

Organizational or team challenges are rarely simple, and it’s important to remember that one problem can be an indication of something that goes deeper and may require further consideration to be solved.

Fishbone Analysis helps groups to dig deeper and understand the origins of a problem. It’s a great example of a root cause analysis method that is simple for everyone on a team to get their head around. 

Participants in this activity are asked to annotate a diagram of a fish, first adding the problem or issue to be worked on at the head of a fish before then brainstorming the root causes of the problem and adding them as bones on the fish. 

Using abstractions such as a diagram of a fish can really help a team break out of their regular thinking and develop a creative approach.

Fishbone Analysis   #problem solving   ##root cause analysis   #decision making   #online facilitation   A process to help identify and understand the origins of problems, issues or observations.

12. Problem Tree 

Encouraging visual thinking can be an essential part of many strategies. By simply reframing and clarifying problems, a group can move towards developing a problem solving model that works for them. 

In Problem Tree, groups are asked to first brainstorm a list of problems – these can be design problems, team problems or larger business problems – and then organize them into a hierarchy. The hierarchy could be from most important to least important or abstract to practical, though the key thing with problem solving games that involve this aspect is that your group has some way of managing and sorting all the issues that are raised.

Once you have a list of problems that need to be solved and have organized them accordingly, you’re then well-positioned for the next problem solving steps.

Problem tree   #define intentions   #create   #design   #issue analysis   A problem tree is a tool to clarify the hierarchy of problems addressed by the team within a design project; it represents high level problems or related sublevel problems.

13. SWOT Analysis

Chances are you’ve heard of the SWOT Analysis before. This problem-solving method focuses on identifying strengths, weaknesses, opportunities, and threats is a tried and tested method for both individuals and teams.

Start by creating a desired end state or outcome and bare this in mind – any process solving model is made more effective by knowing what you are moving towards. Create a quadrant made up of the four categories of a SWOT analysis and ask participants to generate ideas based on each of those quadrants.

Once you have those ideas assembled in their quadrants, cluster them together based on their affinity with other ideas. These clusters are then used to facilitate group conversations and move things forward. 

SWOT analysis   #gamestorming   #problem solving   #action   #meeting facilitation   The SWOT Analysis is a long-standing technique of looking at what we have, with respect to the desired end state, as well as what we could improve on. It gives us an opportunity to gauge approaching opportunities and dangers, and assess the seriousness of the conditions that affect our future. When we understand those conditions, we can influence what comes next.

14. Agreement-Certainty Matrix

Not every problem-solving approach is right for every challenge, and deciding on the right method for the challenge at hand is a key part of being an effective team.

The Agreement Certainty matrix helps teams align on the nature of the challenges facing them. By sorting problems from simple to chaotic, your team can understand what methods are suitable for each problem and what they can do to ensure effective results. 

If you are already using Liberating Structures techniques as part of your problem-solving strategy, the Agreement-Certainty Matrix can be an invaluable addition to your process. We’ve found it particularly if you are having issues with recurring problems in your organization and want to go deeper in understanding the root cause. 

Agreement-Certainty Matrix   #issue analysis   #liberating structures   #problem solving   You can help individuals or groups avoid the frequent mistake of trying to solve a problem with methods that are not adapted to the nature of their challenge. The combination of two questions makes it possible to easily sort challenges into four categories: simple, complicated, complex , and chaotic .  A problem is simple when it can be solved reliably with practices that are easy to duplicate.  It is complicated when experts are required to devise a sophisticated solution that will yield the desired results predictably.  A problem is complex when there are several valid ways to proceed but outcomes are not predictable in detail.  Chaotic is when the context is too turbulent to identify a path forward.  A loose analogy may be used to describe these differences: simple is like following a recipe, complicated like sending a rocket to the moon, complex like raising a child, and chaotic is like the game “Pin the Tail on the Donkey.”  The Liberating Structures Matching Matrix in Chapter 5 can be used as the first step to clarify the nature of a challenge and avoid the mismatches between problems and solutions that are frequently at the root of chronic, recurring problems.

Organizing and charting a team’s progress can be important in ensuring its success. SQUID (Sequential Question and Insight Diagram) is a great model that allows a team to effectively switch between giving questions and answers and develop the skills they need to stay on track throughout the process. 

Begin with two different colored sticky notes – one for questions and one for answers – and with your central topic (the head of the squid) on the board. Ask the group to first come up with a series of questions connected to their best guess of how to approach the topic. Ask the group to come up with answers to those questions, fix them to the board and connect them with a line. After some discussion, go back to question mode by responding to the generated answers or other points on the board.

It’s rewarding to see a diagram grow throughout the exercise, and a completed SQUID can provide a visual resource for future effort and as an example for other teams.

SQUID   #gamestorming   #project planning   #issue analysis   #problem solving   When exploring an information space, it’s important for a group to know where they are at any given time. By using SQUID, a group charts out the territory as they go and can navigate accordingly. SQUID stands for Sequential Question and Insight Diagram.

16. Speed Boat

To continue with our nautical theme, Speed Boat is a short and sweet activity that can help a team quickly identify what employees, clients or service users might have a problem with and analyze what might be standing in the way of achieving a solution.

Methods that allow for a group to make observations, have insights and obtain those eureka moments quickly are invaluable when trying to solve complex problems.

In Speed Boat, the approach is to first consider what anchors and challenges might be holding an organization (or boat) back. Bonus points if you are able to identify any sharks in the water and develop ideas that can also deal with competitors!   

Speed Boat   #gamestorming   #problem solving   #action   Speedboat is a short and sweet way to identify what your employees or clients don’t like about your product/service or what’s standing in the way of a desired goal.

17. The Journalistic Six

Some of the most effective ways of solving problems is by encouraging teams to be more inclusive and diverse in their thinking.

Based on the six key questions journalism students are taught to answer in articles and news stories, The Journalistic Six helps create teams to see the whole picture. By using who, what, when, where, why, and how to facilitate the conversation and encourage creative thinking, your team can make sure that the problem identification and problem analysis stages of the are covered exhaustively and thoughtfully. Reporter’s notebook and dictaphone optional.

The Journalistic Six – Who What When Where Why How   #idea generation   #issue analysis   #problem solving   #online   #creative thinking   #remote-friendly   A questioning method for generating, explaining, investigating ideas.

18. LEGO Challenge

Now for an activity that is a little out of the (toy) box. LEGO Serious Play is a facilitation methodology that can be used to improve creative thinking and problem-solving skills. 

The LEGO Challenge includes giving each member of the team an assignment that is hidden from the rest of the group while they create a structure without speaking.

What the LEGO challenge brings to the table is a fun working example of working with stakeholders who might not be on the same page to solve problems. Also, it’s LEGO! Who doesn’t love LEGO! 

LEGO Challenge   #hyperisland   #team   A team-building activity in which groups must work together to build a structure out of LEGO, but each individual has a secret “assignment” which makes the collaborative process more challenging. It emphasizes group communication, leadership dynamics, conflict, cooperation, patience and problem solving strategy.

19. What, So What, Now What?

If not carefully managed, the problem identification and problem analysis stages of the problem-solving process can actually create more problems and misunderstandings.

The What, So What, Now What? problem-solving activity is designed to help collect insights and move forward while also eliminating the possibility of disagreement when it comes to identifying, clarifying, and analyzing organizational or work problems. 

Facilitation is all about bringing groups together so that might work on a shared goal and the best problem-solving strategies ensure that teams are aligned in purpose, if not initially in opinion or insight.

Throughout the three steps of this game, you give everyone on a team to reflect on a problem by asking what happened, why it is important, and what actions should then be taken. 

This can be a great activity for bringing our individual perceptions about a problem or challenge and contextualizing it in a larger group setting. This is one of the most important problem-solving skills you can bring to your organization.

W³ – What, So What, Now What?   #issue analysis   #innovation   #liberating structures   You can help groups reflect on a shared experience in a way that builds understanding and spurs coordinated action while avoiding unproductive conflict. It is possible for every voice to be heard while simultaneously sifting for insights and shaping new direction. Progressing in stages makes this practical—from collecting facts about What Happened to making sense of these facts with So What and finally to what actions logically follow with Now What . The shared progression eliminates most of the misunderstandings that otherwise fuel disagreements about what to do. Voila!

20. Journalists  

Problem analysis can be one of the most important and decisive stages of all problem-solving tools. Sometimes, a team can become bogged down in the details and are unable to move forward.

Journalists is an activity that can avoid a group from getting stuck in the problem identification or problem analysis stages of the process.

In Journalists, the group is invited to draft the front page of a fictional newspaper and figure out what stories deserve to be on the cover and what headlines those stories will have. By reframing how your problems and challenges are approached, you can help a team move productively through the process and be better prepared for the steps to follow.

Journalists   #vision   #big picture   #issue analysis   #remote-friendly   This is an exercise to use when the group gets stuck in details and struggles to see the big picture. Also good for defining a vision.

Problem-solving techniques for developing solutions 

The success of any problem-solving process can be measured by the solutions it produces. After you’ve defined the issue, explored existing ideas, and ideated, it’s time to narrow down to the correct solution.

Use these problem-solving techniques when you want to help your team find consensus, compare possible solutions, and move towards taking action on a particular problem.

• Improved Solutions
• Four-Step Sketch
• 15% Solutions
• How-Now-Wow matrix
• Impact Effort Matrix

21. Mindspin  

Brainstorming is part of the bread and butter of the problem-solving process and all problem-solving strategies benefit from getting ideas out and challenging a team to generate solutions quickly. 

With Mindspin, participants are encouraged not only to generate ideas but to do so under time constraints and by slamming down cards and passing them on. By doing multiple rounds, your team can begin with a free generation of possible solutions before moving on to developing those solutions and encouraging further ideation. 

This is one of our favorite problem-solving activities and can be great for keeping the energy up throughout the workshop. Remember the importance of helping people become engaged in the process – energizing problem-solving techniques like Mindspin can help ensure your team stays engaged and happy, even when the problems they’re coming together to solve are complex. 

MindSpin   #teampedia   #idea generation   #problem solving   #action   A fast and loud method to enhance brainstorming within a team. Since this activity has more than round ideas that are repetitive can be ruled out leaving more creative and innovative answers to the challenge.

22. Improved Solutions

After a team has successfully identified a problem and come up with a few solutions, it can be tempting to call the work of the problem-solving process complete. That said, the first solution is not necessarily the best, and by including a further review and reflection activity into your problem-solving model, you can ensure your group reaches the best possible result. 

One of a number of problem-solving games from Thiagi Group, Improved Solutions helps you go the extra mile and develop suggested solutions with close consideration and peer review. By supporting the discussion of several problems at once and by shifting team roles throughout, this problem-solving technique is a dynamic way of finding the best solution. 

Improved Solutions   #creativity   #thiagi   #problem solving   #action   #team   You can improve any solution by objectively reviewing its strengths and weaknesses and making suitable adjustments. In this creativity framegame, you improve the solutions to several problems. To maintain objective detachment, you deal with a different problem during each of six rounds and assume different roles (problem owner, consultant, basher, booster, enhancer, and evaluator) during each round. At the conclusion of the activity, each player ends up with two solutions to her problem.

23. Four Step Sketch

Creative thinking and visual ideation does not need to be confined to the opening stages of your problem-solving strategies. Exercises that include sketching and prototyping on paper can be effective at the solution finding and development stage of the process, and can be great for keeping a team engaged. 

By going from simple notes to a crazy 8s round that involves rapidly sketching 8 variations on their ideas before then producing a final solution sketch, the group is able to iterate quickly and visually. Problem-solving techniques like Four-Step Sketch are great if you have a group of different thinkers and want to change things up from a more textual or discussion-based approach.

Four-Step Sketch   #design sprint   #innovation   #idea generation   #remote-friendly   The four-step sketch is an exercise that helps people to create well-formed concepts through a structured process that includes: Review key information Start design work on paper,  Consider multiple variations , Create a detailed solution . This exercise is preceded by a set of other activities allowing the group to clarify the challenge they want to solve. See how the Four Step Sketch exercise fits into a Design Sprint

24. 15% Solutions

Some problems are simpler than others and with the right problem-solving activities, you can empower people to take immediate actions that can help create organizational change. 

Part of the liberating structures toolkit, 15% solutions is a problem-solving technique that focuses on finding and implementing solutions quickly. A process of iterating and making small changes quickly can help generate momentum and an appetite for solving complex problems.

Problem-solving strategies can live and die on whether people are onboard. Getting some quick wins is a great way of getting people behind the process.   

It can be extremely empowering for a team to realize that problem-solving techniques can be deployed quickly and easily and delineate between things they can positively impact and those things they cannot change. 

15% Solutions   #action   #liberating structures   #remote-friendly   You can reveal the actions, however small, that everyone can do immediately. At a minimum, these will create momentum, and that may make a BIG difference.  15% Solutions show that there is no reason to wait around, feel powerless, or fearful. They help people pick it up a level. They get individuals and the group to focus on what is within their discretion instead of what they cannot change.  With a very simple question, you can flip the conversation to what can be done and find solutions to big problems that are often distributed widely in places not known in advance. Shifting a few grains of sand may trigger a landslide and change the whole landscape.

25. How-Now-Wow Matrix

The problem-solving process is often creative, as complex problems usually require a change of thinking and creative response in order to find the best solutions. While it’s common for the first stages to encourage creative thinking, groups can often gravitate to familiar solutions when it comes to the end of the process. 

When selecting solutions, you don’t want to lose your creative energy! The How-Now-Wow Matrix from Gamestorming is a great problem-solving activity that enables a group to stay creative and think out of the box when it comes to selecting the right solution for a given problem.

Problem-solving techniques that encourage creative thinking and the ideation and selection of new solutions can be the most effective in organisational change. Give the How-Now-Wow Matrix a go, and not just for how pleasant it is to say out loud. 

How-Now-Wow Matrix   #gamestorming   #idea generation   #remote-friendly   When people want to develop new ideas, they most often think out of the box in the brainstorming or divergent phase. However, when it comes to convergence, people often end up picking ideas that are most familiar to them. This is called a ‘creative paradox’ or a ‘creadox’. The How-Now-Wow matrix is an idea selection tool that breaks the creadox by forcing people to weigh each idea on 2 parameters.

26. Impact and Effort Matrix

All problem-solving techniques hope to not only find solutions to a given problem or challenge but to find the best solution. When it comes to finding a solution, groups are invited to put on their decision-making hats and really think about how a proposed idea would work in practice. 

The Impact and Effort Matrix is one of the problem-solving techniques that fall into this camp, empowering participants to first generate ideas and then categorize them into a 2×2 matrix based on impact and effort.

Activities that invite critical thinking while remaining simple are invaluable. Use the Impact and Effort Matrix to move from ideation and towards evaluating potential solutions before then committing to them. 

Impact and Effort Matrix   #gamestorming   #decision making   #action   #remote-friendly   In this decision-making exercise, possible actions are mapped based on two factors: effort required to implement and potential impact. Categorizing ideas along these lines is a useful technique in decision making, as it obliges contributors to balance and evaluate suggested actions before committing to them.

27. Dotmocracy

If you’ve followed each of the problem-solving steps with your group successfully, you should move towards the end of your process with heaps of possible solutions developed with a specific problem in mind. But how do you help a group go from ideation to putting a solution into action? 

Dotmocracy – or Dot Voting -is a tried and tested method of helping a team in the problem-solving process make decisions and put actions in place with a degree of oversight and consensus. 

One of the problem-solving techniques that should be in every facilitator’s toolbox, Dot Voting is fast and effective and can help identify the most popular and best solutions and help bring a group to a decision effectively. 

Dotmocracy   #action   #decision making   #group prioritization   #hyperisland   #remote-friendly   Dotmocracy is a simple method for group prioritization or decision-making. It is not an activity on its own, but a method to use in processes where prioritization or decision-making is the aim. The method supports a group to quickly see which options are most popular or relevant. The options or ideas are written on post-its and stuck up on a wall for the whole group to see. Each person votes for the options they think are the strongest, and that information is used to inform a decision.

All facilitators know that warm-ups and icebreakers are useful for any workshop or group process. Problem-solving workshops are no different.

Use these problem-solving techniques to warm up a group and prepare them for the rest of the process. Activating your group by tapping into some of the top problem-solving skills can be one of the best ways to see great outcomes from your session.

• Check-in/Check-out
• Doodling Together
• Show and Tell
• Constellations
• Draw a Tree

28. Check-in / Check-out

Solid processes are planned from beginning to end, and the best facilitators know that setting the tone and establishing a safe, open environment can be integral to a successful problem-solving process.

Check-in / Check-out is a great way to begin and/or bookend a problem-solving workshop. Checking in to a session emphasizes that everyone will be seen, heard, and expected to contribute. 

If you are running a series of meetings, setting a consistent pattern of checking in and checking out can really help your team get into a groove. We recommend this opening-closing activity for small to medium-sized groups though it can work with large groups if they’re disciplined!

Check-in / Check-out   #team   #opening   #closing   #hyperisland   #remote-friendly   Either checking-in or checking-out is a simple way for a team to open or close a process, symbolically and in a collaborative way. Checking-in/out invites each member in a group to be present, seen and heard, and to express a reflection or a feeling. Checking-in emphasizes presence, focus and group commitment; checking-out emphasizes reflection and symbolic closure.

29. Doodling Together  

Thinking creatively and not being afraid to make suggestions are important problem-solving skills for any group or team, and warming up by encouraging these behaviors is a great way to start. 

Doodling Together is one of our favorite creative ice breaker games – it’s quick, effective, and fun and can make all following problem-solving steps easier by encouraging a group to collaborate visually. By passing cards and adding additional items as they go, the workshop group gets into a groove of co-creation and idea development that is crucial to finding solutions to problems. 

Doodling Together   #collaboration   #creativity   #teamwork   #fun   #team   #visual methods   #energiser   #icebreaker   #remote-friendly   Create wild, weird and often funny postcards together & establish a group’s creative confidence.

30. Show and Tell

You might remember some version of Show and Tell from being a kid in school and it’s a great problem-solving activity to kick off a session.

Asking participants to prepare a little something before a workshop by bringing an object for show and tell can help them warm up before the session has even begun! Games that include a physical object can also help encourage early engagement before moving onto more big-picture thinking.

By asking your participants to tell stories about why they chose to bring a particular item to the group, you can help teams see things from new perspectives and see both differences and similarities in the way they approach a topic. Great groundwork for approaching a problem-solving process as a team! 

Show and Tell   #gamestorming   #action   #opening   #meeting facilitation   Show and Tell taps into the power of metaphors to reveal players’ underlying assumptions and associations around a topic The aim of the game is to get a deeper understanding of stakeholders’ perspectives on anything—a new project, an organizational restructuring, a shift in the company’s vision or team dynamic.

31. Constellations

Who doesn’t love stars? Constellations is a great warm-up activity for any workshop as it gets people up off their feet, energized, and ready to engage in new ways with established topics. It’s also great for showing existing beliefs, biases, and patterns that can come into play as part of your session.

Using warm-up games that help build trust and connection while also allowing for non-verbal responses can be great for easing people into the problem-solving process and encouraging engagement from everyone in the group. Constellations is great in large spaces that allow for movement and is definitely a practical exercise to allow the group to see patterns that are otherwise invisible. 

Constellations   #trust   #connection   #opening   #coaching   #patterns   #system   Individuals express their response to a statement or idea by standing closer or further from a central object. Used with teams to reveal system, hidden patterns, perspectives.

32. Draw a Tree

Problem-solving games that help raise group awareness through a central, unifying metaphor can be effective ways to warm-up a group in any problem-solving model.

Draw a Tree is a simple warm-up activity you can use in any group and which can provide a quick jolt of energy. Start by asking your participants to draw a tree in just 45 seconds – they can choose whether it will be abstract or realistic. 

Once the timer is up, ask the group how many people included the roots of the tree and use this as a means to discuss how we can ignore important parts of any system simply because they are not visible.

All problem-solving strategies are made more effective by thinking of problems critically and by exposing things that may not normally come to light. Warm-up games like Draw a Tree are great in that they quickly demonstrate some key problem-solving skills in an accessible and effective way.

Draw a Tree   #thiagi   #opening   #perspectives   #remote-friendly   With this game you can raise awarness about being more mindful, and aware of the environment we live in.

Each step of the problem-solving workshop benefits from an intelligent deployment of activities, games, and techniques. Bringing your session to an effective close helps ensure that solutions are followed through on and that you also celebrate what has been achieved.

Here are some problem-solving activities you can use to effectively close a workshop or meeting and ensure the great work you’ve done can continue afterward.

• One Breath Feedback
• Who What When Matrix
• Response Cards

How do I conclude a problem-solving process?

All good things must come to an end. With the bulk of the work done, it can be tempting to conclude your workshop swiftly and without a moment to debrief and align. This can be problematic in that it doesn’t allow your team to fully process the results or reflect on the process.

At the end of an effective session, your team will have gone through a process that, while productive, can be exhausting. It’s important to give your group a moment to take a breath, ensure that they are clear on future actions, and provide short feedback before leaving the space. 

The primary purpose of any problem-solving method is to generate solutions and then implement them. Be sure to take the opportunity to ensure everyone is aligned and ready to effectively implement the solutions you produced in the workshop.

Remember that every process can be improved and by giving a short moment to collect feedback in the session, you can further refine your problem-solving methods and see further success in the future too.

33. One Breath Feedback

Maintaining attention and focus during the closing stages of a problem-solving workshop can be tricky and so being concise when giving feedback can be important. It’s easy to incur “death by feedback” should some team members go on for too long sharing their perspectives in a quick feedback round. 

One Breath Feedback is a great closing activity for workshops. You give everyone an opportunity to provide feedback on what they’ve done but only in the space of a single breath. This keeps feedback short and to the point and means that everyone is encouraged to provide the most important piece of feedback to them. 

One breath feedback   #closing   #feedback   #action   This is a feedback round in just one breath that excels in maintaining attention: each participants is able to speak during just one breath … for most people that’s around 20 to 25 seconds … unless of course you’ve been a deep sea diver in which case you’ll be able to do it for longer.

34. Who What When Matrix 

Matrices feature as part of many effective problem-solving strategies and with good reason. They are easily recognizable, simple to use, and generate results.

The Who What When Matrix is a great tool to use when closing your problem-solving session by attributing a who, what and when to the actions and solutions you have decided upon. The resulting matrix is a simple, easy-to-follow way of ensuring your team can move forward. 

Great solutions can’t be enacted without action and ownership. Your problem-solving process should include a stage for allocating tasks to individuals or teams and creating a realistic timeframe for those solutions to be implemented or checked out. Use this method to keep the solution implementation process clear and simple for all involved. 

Who/What/When Matrix   #gamestorming   #action   #project planning   With Who/What/When matrix, you can connect people with clear actions they have defined and have committed to.

35. Response cards

Group discussion can comprise the bulk of most problem-solving activities and by the end of the process, you might find that your team is talked out! 

Providing a means for your team to give feedback with short written notes can ensure everyone is head and can contribute without the need to stand up and talk. Depending on the needs of the group, giving an alternative can help ensure everyone can contribute to your problem-solving model in the way that makes the most sense for them.

Response Cards is a great way to close a workshop if you are looking for a gentle warm-down and want to get some swift discussion around some of the feedback that is raised. 

Response Cards   #debriefing   #closing   #structured sharing   #questions and answers   #thiagi   #action   It can be hard to involve everyone during a closing of a session. Some might stay in the background or get unheard because of louder participants. However, with the use of Response Cards, everyone will be involved in providing feedback or clarify questions at the end of a session.

Save time and effort discovering the right solutions

A structured problem solving process is a surefire way of solving tough problems, discovering creative solutions and driving organizational change. But how can you design for successful outcomes?

With SessionLab, it’s easy to design engaging workshops that deliver results. Drag, drop and reorder blocks  to build your agenda. When you make changes or update your agenda, your session  timing   adjusts automatically , saving you time on manual adjustments.

Collaborating with stakeholders or clients? Share your agenda with a single click and collaborate in real-time. No more sending documents back and forth over email.

Explore  how to use SessionLab  to design effective problem solving workshops or  watch this five minute video  to see the planner in action!

Over to you

The problem-solving process can often be as complicated and multifaceted as the problems they are set-up to solve. With the right problem-solving techniques and a mix of creative exercises designed to guide discussion and generate purposeful ideas, we hope we’ve given you the tools to find the best solutions as simply and easily as possible.

Is there a problem-solving technique that you are missing here? Do you have a favorite activity or method you use when facilitating? Let us know in the comments below, we’d love to hear from you! 

thank you very much for these excellent techniques

Certainly wonderful article, very detailed. Shared!

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20 Professional Goals-Setting Examples For Work in 2023

Are you tired of feeling like your professional journey lacks direction and purpose? Do you often find yourself unsure of your career path? It’s frustrating, isn’t it?

But worry not because we have a solution in the form of professional goals-setting examples where you will understand how to set meaningful professional goals through concrete SMARt goal examples.

What are goal-setting examples?

Professional goal-setting examples are SMART goals you create to stay motivated and progress professionally.

Professional goal-setting is like creating a roadmap for your career. It means thinking about what you want to achieve at work and setting clear targets or objectives to help you get there.

These goals could be about learning new skills, doing better at your job, or advancing in your career. Setting professional goals helps you stay focused, motivated, and on track to achieve what you want in your work life. It’s a way to plan for future success and growth in a job or career you care about.

Why do professional development goals matter?

Firstly, setting professional goals gives you direction. It’s like having a clear destination on a journey. When you know where you want to go, making decisions and prioritizing tasks is easier. 

Without goals, you might find yourself just going through the motions at work, not really knowing why you’re doing what you’re doing.sma

Secondly, professional goals are crucial for personal growth and development. They push you to learn new skills, take on challenges, and step out of your comfort zone.

Achieving these goals can boost your confidence and make you more valuable to your organization. Plus, they provide a sense of accomplishment and purpose, which can improve your job satisfaction and overall well-being.

So, in a nutshell, professional goals matter because they give your career purpose and direction while helping you grow and excel in your role. They’re your secret weapon for a successful and fulfilling career journey.

20 professional goal-setting examples for your work

We have created SMART goal examples for a Marketing Manager here for easy understanding.

1. Enhance my time management skills

“By the end of this quarter, I will implement time-tracking software and reduce time spent on non-essential tasks by 20% to improve my time management skills and allocate more time to strategic marketing activities.”

• Research and select a suitable time-tracking software within the first week of this quarter.
• Create a detailed list of daily tasks and categorize them as essential or non-essential by the end of the second week.
• Implement the selected time-tracking software and record daily activities starting from the third week.
• Review weekly time logs and identify at least three non-essential tasks to reduce or delegate to achieve a 20% reduction by the end of the quarter.
• Allocate at least 10% more time to strategic marketing activities each week based on the insights from time tracking.

2. Prioritize my wellness

“Over the next six months, I will engage in a weekly wellness activity, such as yoga or meditation, for a minimum of 30 minutes each session to improve my overall well-being and reduce stress levels.”

• Research and select a wellness activity (e.g., yoga or meditation) that aligns with personal preferences and schedule within the first week.
• Schedule and commit to at least four weekly 30-minute wellness sessions, marking them in the calendar for six months.
• Explore local classes or online resources to support the chosen wellness activity within the first month.
• Create a wellness journal to track progress, including notes on stress levels, mood, and physical well-being after each session, and review it regularly.

3. Learn new technologies

“Within the next year, I will complete three online courses related to emerging marketing technologies, such as AI-driven marketing tools, to stay updated and proficient in utilizing these technologies effectively in our campaigns.”

• Compile a list of reputable online courses related to emerging marketing technologies within the first month, focusing on topics like AI-driven marketing tools.
• Enroll in the first selected online course within two months, setting a clear start date and a study schedule.
• Allocate dedicated weekly study time, setting specific milestones and deadlines for completing course materials and assignments.
• Repeat the course selection and enrollment process for the remaining two selected courses, ensuring a continuous learning path throughout the year.

4. Achieve a proper work-life balance

“Over the next three months, I will establish clear boundaries by not checking work emails or taking work-related calls after 7:00 PM on weekdays to achieve a healthier work-life balance.”

• Communicate the new work-related communication boundary (no work emails or calls after 7:00 p.m. on weekdays) to colleagues, supervisors, and clients within the first two weeks.
• Set up an automated out-of-office response for work emails after 7:00 p.m., providing alternative contact information for urgent matters.
• Develop a daily schedule that clearly separates work hours and personal time, including a specific shutdown routine for work-related tasks, and start implementing it from the third week.
• Regularly review and adjust the boundary based on its effectiveness in promoting a healthier work-life balance.

5. Improve my financial literacy

“Within the next six months, I will read two finance books and attend one financial management workshop to improve my financial literacy and make more informed budgeting decisions for marketing projects.”

• Research and select two finance books with high ratings and relevant content within the first month.
• Allocate dedicated time for reading, aiming to finish the first book within three months, taking notes, and summarizing key concepts.
• Identify and register for a relevant financial management workshop within the first two months.
• Actively participate in the workshop, engaging in discussions, asking questions, and networking with experts in the field.

6. Achieve clear communication skills

“By the end of this quarter, I will enroll in a communication skills course and practice weekly by delivering concise and compelling presentations to enhance my communication skills.”

• Enroll in a communication skills course within the first two weeks of the quarter, selecting a course that focuses on improving clarity and persuasion in communication.
• Develop a schedule for weekly practice sessions, dedicating at least one hour each week to delivering concise and compelling presentations.
• Record practice presentations and self-assess for clarity, conciseness, and engagement improvements.
• Seek feedback from colleagues or mentors after each presentation, incorporating suggestions for enhancement.
• Continuously track progress and adjust the practice routine based on feedback and self-assessment.

7. Enhance problem-solving skills

“Over the next year, I will actively participate in at least two cross-functional problem-solving teams and document the processes used to identify and resolve marketing-related issues, resulting in more effective solutions.”

• Identify and express interest in participating in cross-functional problem-solving teams within the year’s first month.
• Actively join and contribute to at least two cross-functional problem-solving teams, dedicating at least four hours per week to these efforts.
• Document each problem-solving team’s processes, methodologies, and techniques to identify and resolve marketing-related issues.
• Collaborate closely with team members, offering and receiving insights and ideas.
• Reflect on the effectiveness of solutions and document lessons learned for future reference and improvement.

8. Expand my network

“Within the next six months, I will attend at least four industry conferences and connect with at least 20 new professionals in the marketing field to expand my network and create potential collaboration opportunities.”

• Research and identify at least four industry conferences aligned with professional interests and schedule attendance within the first month.
• Attend the selected conferences and actively engage in networking opportunities, such as seminars, workshops, and social events.
• Aim to connect with a minimum of 20 new professionals in the marketing field during the conferences, exchanging contact information and discussing potential collaboration opportunities.
• Follow up with new connections after the conferences, expressing interest in continued discussions or collaboration.
• Maintain a record of new contacts and any collaboration or partnership initiatives pursued.

9. Be a better team player

“Over the next three months, I will actively seek feedback from team members in each project and implement at least two suggestions to improve my teamwork skills and enhance collaboration.”

• Establish a feedback solicitation process within the first two weeks, informing team members of the intention to seek regular feedback.
• Actively seek feedback from team members after each project, asking specific questions about collaboration and teamwork.
• Document received feedback, categorize suggestions, and prioritize at least two areas for improvement.
• Develop and implement an action plan to enhance teamwork skills based on the identified areas for improvement.
• Regularly assess progress and adapt the action plan as needed throughout the three-month period.

10. Be a better leader

“Within the next year, I will enroll in a leadership development program and mentor at least one junior team member to develop my leadership skills and positively impact team performance.”

• Research and enroll in a reputable leadership development program within the year’s first three months.
• Identify a junior team member to mentor and initiate a mentoring relationship within the first quarter.
• Develop a mentoring plan outlining specific goals and milestones for the mentee’s professional development.
• Regularly meet with the mentee to provide guidance, support, and feedback on their career growth and leadership development.
• Continuously evaluate the effectiveness of the mentoring relationship and make adjustments to the mentorship plan as needed to impact team performance positively.

11. Be an effective mentor or coach

“Over the next nine months, I will complete a mentorship training program and guide two junior team members, tracking their professional growth and providing regular constructive feedback.”

• Research and enroll in a mentorship training program within the first two months.
• Identify and approach two junior team members to initiate a mentoring or coaching relationship within the first quarter.
• Develop individual mentoring plans for each mentee, outlining their career goals and growth objectives.
• Regularly schedule mentoring sessions, setting aside time to provide guidance, answer questions, and offer constructive feedback.
• Track and document both mentees’ professional growth and development, noting achievements and areas for improvement, and share regular progress reports with them.

12. Improve my project management skills

“By the end of this quarter, I will earn a project management certification and implement project management software to streamline marketing project workflows, improving efficiency by 15%.”

• Research project management certification programs and select one that aligns with your schedule within the first month.
• Enroll in the chosen project management certification program and create a study plan with specific milestones and deadlines.
• Allocate dedicated weekly study time to progress through the certification materials and prepare for the exam.
• Simultaneously, research and select project management software that fits your marketing team’s needs and implement it within the first two months.
• Continuously monitor project management processes, aiming to improve efficiency by at least 15% through the software by the end of the quarter.

13. Be generally a better data analyst

“Within the next year, I will complete three data analysis courses and apply advanced analytics techniques to optimize marketing campaigns, resulting in a 10% increase in ROI.”

• Research and enroll in the first data analysis course within the first three months, selecting courses that cover advanced analytics techniques.
• Develop a study schedule and allocate dedicated time each week to complete course materials, assignments, and practice data analysis.
• Apply advanced analytics techniques learned from the courses to ongoing marketing campaigns throughout the year.
• Regularly assess the impact of these techniques on campaign performance, aiming for a 10% increase in ROI by the end of the year.
• Repeat the process for the remaining two data analysis courses, continuously focusing on improving data analysis skills.

14. Improve my concentration at work

“Over the next three months, I will create a distraction-free workspace, practice mindfulness meditation for 15 minutes daily, and increase my daily productivity by 20%.”

• Design and set up a dedicated, distraction-free workspace within the first two weeks.
• Commit to daily mindfulness meditation sessions of 15 minutes each, scheduling them at the start or end of the workday to increase focus.
• Track daily productivity levels, noting areas where increased concentration has improved efficiency.
• Implement productivity techniques such as time blocking and task prioritization to capitalize on improved concentration.
• Aim to achieve a 20% increase in daily productivity by the end of the three months, measuring progress regularly.

15. Learn a new skill

“Within the next six months, I will acquire proficiency in Adobe Illustrator by completing an online course and applying this skill to create visually compelling marketing materials.”

• Research and select a comprehensive Adobe Illustrator online course within the first month.
• Enroll in the chosen course and create a structured learning plan, including specific design projects to practice the acquired skills.
• Dedicate consistent weekly time to complete course modules and work on practical design projects.
• Apply Adobe Illustrator skills to create visually compelling marketing materials, incorporating them into ongoing marketing campaigns.
• Evaluate the impact of the new skill by tracking the engagement and effectiveness of marketing materials produced using Adobe Illustrator.

16. Be more customer-centric

“Over the next year, I will conduct monthly customer surveys, analyze feedback, and implement at least three customer-driven improvements to our marketing strategies.”

• Establish a schedule for monthly customer surveys, ensuring consistent data collection throughout the year.
• Develop a structured survey questionnaire addressing key customer satisfaction and feedback aspects.
• Analyze survey responses, identifying recurring themes and areas for improvement in marketing strategies.
• Collaborate with the marketing team to implement at least three customer-driven improvements based on survey findings, ensuring these are integrated into ongoing campaigns.

17. Enhance my domain knowledge

“By the end of this quarter, I will read three industry-specific books and attend two webinars to deepen my knowledge in our marketing domain.”

• Identify three industry-specific books highly regarded and relevant to your marketing domain within the first two weeks of the quarter.
• Create a reading schedule to finish all three books by the end of the quarter, allocating dedicated time each week for reading.
• Research and register for two industry-specific webinars within the first month, selecting topics that deepen your knowledge in your marketing domain.
• Attend the webinars and actively engage in discussions, taking notes and asking questions to enhance your understanding of key domain concepts.

18. Gain business knowledge

“Within the next year, I will enroll in an MBA-level business course and collaborate on at least two cross-functional projects to better understand the overall business operations.”

• Research and identify an MBA-level business course that aligns with your schedule and interests within the first three months.
• Enroll in the selected course and create a study plan with specific goals and milestones.
• Allocate dedicated weekly study time to complete course modules and assignments, aiming to finish the course within the year.
• Seek opportunities to collaborate on at least two cross-functional projects within your organization to gain firsthand experience and insights into overall business operations.

19. Complete a course on the job

“Over the next six months, I will enroll in an advanced marketing analytics course and apply the newly acquired skills to improve the effectiveness of our current marketing campaigns.”

• Research and select an advanced marketing analytics course within the first month that addresses specific areas of improvement for your team.
• Enroll in the chosen course and create a structured learning plan, including practical applications to ongoing marketing campaigns.
• Dedicate consistent weekly time to complete course modules, apply newly acquired skills to real marketing data, and analyze results.
• Continuously assess the impact of the newly acquired skills on campaign effectiveness, actively seeking ways to optimize marketing strategies.

20. Seek new challenges within my role

“Within the next three months, I will actively seek out and take on at least two challenging projects or initiatives within my current role to expand my skill set and contribute more to the team’s success.”

• Identify at least two challenging projects or initiatives within your current role that align with your skills and interests.
• Initiate discussions with supervisors or team leaders about your intention to take on these projects, highlighting the potential benefits to the team.
• Develop project plans outlining specific goals, timelines, and resources for successful execution.
• Actively engage in project execution, seeking guidance and support as needed, and demonstrating your commitment to expanding your skill set and contributing to the team’s success.

Set meaningful professional goals that you care about

Goals are great, but how do you set goals that inspire and make you leave your comfort zone and get moving?

Assess yourself! You’ll have a clearer picture of yourself as a professional and where you want to go when you are self-aware.

This self-awareness is a strong foundation for setting meaningful, relevant, and motivating goals to drive your career growth and success.

1. Find your values and priorities

Start by reflecting on what truly matters to you in your professional journey. We’re talking about those North Star principles that guide your decisions. What makes your career fulfilling?

Ask yourself:

What do I value most in my career and life? Is it financial stability, personal growth, work-life balance, recognition, or making a positive impact?

What are my short-term and long-term priorities? Consider what you want to achieve in the near future and what your ultimate career objectives are.

What are my non-negotiables? Identify aspects of your career you’re unwilling to compromise, such as ethical standards or personal well-being.

2. Know your strengths and weaknesses

Every professional has unique strengths and areas where they could use polishing. A thorough understanding of your strengths and weaknesses will help you set goals that capitalize on your strengths and address your improvement areas.

What am I exceptionally good at in my current role? Recognize your core competencies and skills that set you apart from others.

What areas do I struggle with or need to improve? Identifying your weaknesses allows you to target specific skill development areas.

Am I in the right role or career path? If your weaknesses significantly hinder your performance and happiness, consider if a change is necessary.

3. What is your long-term vision?

Picture your career like a roadmap. Where do you see yourself in the next five, ten, or even twenty years? Are there specific positions or achievements you’re aiming for? Setting your long-term GPS helps you stay on course.

Where do I see myself in 5, 10, or 20 years? Define your career trajectory and the milestones you want to achieve.

What specific achievements or positions do I aim for? Be as specific as possible about the career milestones you want to reach.

4. What motivates you?

Think of this as the fuel that keeps your career engine running. What drives you at work? Understanding your motivational factors is like having a turbo boost button for your goals.

What motivates me at work? Identify the factors that inspire you: financial rewards, recognition, intellectual challenges, or helping others.

What do I find fulfilling in my current role? Recognize tasks or projects that give you a sense of purpose and satisfaction.

How does my work align with my values and passions? Ensure that your goals contribute to a fulfilling and purposeful career.

5. Seek feedback

Consider using assessment tools and seeking feedback from others to gain additional insights into your strengths, weaknesses, and career preferences.

Gather feedback from your teammates and use tools like MBTI (Myers-Briggs Type Indicator) or the Big Five personality traits to understand your personality and work preferences.

Even remote employees can request feedback via Performance Management software with a continuous 360-degree feedback feature.

Ensure that your goals are aligned with your self-reflection findings. If a goal doesn’t align with your values, strengths, long-term vision, or motivations, reconsider its significance in your professional development plan.

By thoroughly assessing yourself, you’ll have a clearer picture of yourself as a professional and where you want to go.

Gaurav Sabharwal

Gaurav is the CEO of JOP (Joy of Performing), an OKR and high-performance enabling platform. With almost two decades of experience in building businesses, he knows what it takes to enable high performance within a team and engage them in the business. He supports organizations globally by becoming their growth partner and helping them build high-performing teams by tackling issues like lack of focus, unclear goals, unaligned teams, lack of funding, no continuous improvement framework, etc. He is a Certified OKR Coach and loves to share helpful resources and address common organizational challenges to help drive team performance. Read More

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10 Problem Solving IEP Goals for Real Life

Written by:

  Rebekah Pierce

Filed under: IEPs , Executive Functioning , Problem Solving

Published:  April 2, 2022

Last Reviewed: April 11, 2024

READING TIME:  ~ minutes

This article is designed to be utilized with the utmost professional integrity and ethical consideration. It is imperative to acknowledge that directly copying and pasting example goals into student’s IEPs from any external source, including ours, undermines the individualized nature of IEP planning and does not serve the best interests of students.

This resource aims to inspire the development of IEP goals that address executive functioning needs, not a substitute for the detailed, student-centered IEP goal setting process. Educators and IEP teams are urged to use this as a tool for ideation, basing final goals on student assessments and collaborative IEP team insights.

We all have problems – but when it comes to solving problems, how good is your child at solving them?

For many parents and teachers who work with children with executive functioning issues, it quickly becomes clear that problem-solving is essential for succeeding in school and the workplace.

Problem-solving not only requires being able to identify when a problem exists, but also being able to come up with reasonable solutions to fix them.

If you’re planning on writing IEP goals that address problem-solving skills, this post should serve as a helpful starting place.

What is Problem Solving?

Problem-solving is simply our ability to identify and describe a problem and then come up with solutions to resolve it.

What exactly defines “a problem”?” It’s any time you want something and there is something that stands in the way, in essence. When you have good problem-solving skills, you are able to evaluate this problem and figure out possible steps forward.

As is the case with all other executive functioning skills, including task initiation and organization, a child’s ability to problem solve relates closely to other executive functioning skills.

Ask yourself the following questions to figure out whether problem-solving is an area that needs some work in your child:

• Can he or she complete games and puzzles to accomplish a goal?
• Is he or she able to identify all parts of a problem, including where it originated and why?
• Can your child break apart a larger problem into smaller parts? Can the student identify problems in many different contexts, like work versus school versus social contexts?
• Will your child seek guidance from others when looking for help in solving a problem?
• Does the child persist in coming up with new strategies when the original ones are not successful?

Being a good problem solver doesn’t just come down to being able to “figure things out” in real life. A child who struggles with problem-solving skills may also develop problem behaviors. They might talk back, demonstrate aggression, or engage in other self-destructive behaviors when frustrated with a challenging task.

Therefore, coming up with IEP goals that address this “problem” of not being able to solve problems head-on is essential.

Sample IEP Goals for Problem Solving

Here are a few sample IEP goals for problem-solving to give you some inspiration.

Adaptive Goals

• By the end of the school year, when given a written scenario in which a problem needs to be solved, the student will provide two appropriate solutions with 80% accuracy in 4 out of 5 opportunities, according to teacher observation.
• By the end of the school year, the student will practice problem-solving techniques when dealing with personal or school experiences 100% of the time, according to teacher observation.

Social Goals

• By the end of the IEP term, when given pre-taught behavioral strategies to decrease or avoid escalating behaviors, the students will complete at least one activity with positive behavioral results, according to teacher observation.
• By the end of the school year, the student will solve problems by apologizing in conflict situations 90% of the time, based on teacher observation.

Reading Goals

• By the end of the IEP term, when presented with text at his instructional level, the student will use context clues to determine the meaning of unknown words with 80% accuracy, as measured by written work samples.
• By the end of the school year, the students will read a short story and answer who, what, where, why, and how questions with 90% accuracy in four out of five recorded opportunities, based on teacher observation.
• By the end of the IEP term, when given a word problem, the student will independently determine which operation is to be used with 100% accuracy on 4 out of 5 trials, measured quarterly by teacher observation.
• By the end of the school year, the student will independently solve two-step word problems (mixed addition and subtraction) with 100% accuracy on 4 out of 5 trials based on teacher observation.

Writing Goals

• By the end of the school year, when given a writing assignment, the student will independently create a keyword outline that includes the main topic and three supporting points as a basis for the essay, based on a rubric, 90% of the time.
• By the end of the IEP term, the student will create five-paragraph essays with proper essay structure that clearly address a question in an assignment, based on a rubric, 100% of the time.

Tips on Setting Goals for Problem Solving

Here are a few tips to help you come up with effective goals that work toward better problem-solving skills.

Do a Behavioral Observation

Behavioral observations can be useful for identifying all kinds of skills deficits, but particularly in the area of problem-solving. Take the time to sit down and observe the child at work.

What do they do when they encounter a problem? What are their strengths and weaknesses? What are they able to solve independently – and in what areas do they consistently require support?

A skills assessment can also be helpful. The Real Life Executive Functioning Skills Assessment is a great place to start, since it will help you see where your child is struggling in particular.

Get the Whole Team Involved

Writing problem-solving goals should not be an independent process. It should involve all members of your child’s care team, including family members, coaches, teachers, and other professionals. You’ll need their input to see if the child is struggling with problem-solving across the board, or just in one or two isolated areas.

Play to Their Interests

Motivation plays a major role in teaching new executive functioning skills so do your best to make sure your student stays motivated! Incorporate their favorite activities into learning and have conversations about your child’s favorite movie character, sports figure, or other celebrities. What sorts of problems have they encountered? How did the person solve these problems successfully?

Try Role Playing

Give your child the opportunity to practice his new problem-solving skills in every walk of life. Using role-play cards that prompt your child to solve problems in certain situations (like when you have a large homework assignment due tomorrow or even something as simple as you don’t know what to eat) is highly effective. You can find templates and helpful examples for how to get started with these scenarios in the Real Life Executive Functioning Workbook (coupon code LSA20 for 20% off at checkout).

Try the IDEAL Method

The IDEAL Method is one strategy you can use to help your child become a better problem solver. This method can be used while you are working toward any of the sample goals listed above (or any that you come up with on your own). You can learn more about it here and in the Real Life Executive Functioning Workbook .

Know When to Ask For Help

None of us is an island. We all need help from time to time. Knowing when – and who – to ask for help is essential. Encourage your child to brainstorm a list of people who can help in a pinch and be sure to try the Phone a Friend exercise in the Real Life Executive Functioning Workbook.

How to Address Each Goal

When working on problem-solving skills, the most important thing to remember is that you need to be focused on other areas in which your child struggles, too.

Problem-solving is often viewed as a collection of executive functioning skills rather than one individual skill. To help your child become better at solving problems, he needs to develop other executive functioning skills as well.

Problem-solving requires the ability to evaluate and outline different strategies – aka, planning. They need to be able to take action – task initiation. They might also need to use attentional control, organization, and time management skills. A holistic approach to addressing these problem-solving goals is essential.

Our Executive Functioning Assessment is a great place to start. It will show you where your child is at and what they need in order to improve. This assessment isn’t just for teachers – it’s also a helpful resource for parents, administrators, and even the student himself or herself.

Problem Solved! Here’s How to Write the Best Problem-Solving IEP Goals

If you find the process of writing IEP goals for problem-solving to be…well, a major problem, then you need to consider these tips. If you aren’t sure where to start, get organized! Start by giving your student the Executive Functioning Assessment and use the Real Life Executive Functioning Workbook as a guide to help point you in the direction of what skills to target.

Start by writing down what you want them to be able to do. Be as specific as possible, and use terms that your student can understand.

Once you have a good list of goals, work on breaking them down into smaller steps that will help your student reach their ultimate goal.

Remember to make sure these steps are achievable, measurable, and time-based so you can track your student’s progress and give them the support they need along the way.

Problem solved!

Looking For More Executive Functioning IEP Goal Ideas?

Visit our EF IEP Goal Resource Hub or check out our other skill-specific IEP goal articles:

• 8 Impulse Control IEP Goals
• 8 Attentional Control IEP Goals
• 8 Self-Monitoring IEP Goals
• 10 Problem Solving IEP Goals
• 10 Working Memory IEP Goals
• 9 Emotional Control IEP Goals
• 7 Cognitive Flexibility IEP Goals
• 10 Organization IEP Goals
• 12 Task Initiation IEP Goals
• 10 Time Management IEP Goals
• 15 Planning IEP Goals

Further Reading

• Amy Sippl: Executive Functioning Skills 101: Problem-Solving
• Amy Sippl: Teaching the IDEAL Problem-Solving Method to Diverse Learners
• Amy Sippl: Problem-Solving: Long-Term Strategies & Supports For Diverse Learners

About The Author

Rebekah pierce.

Rebekah is a New York writer and teacher who specializes in writing in the education, gardening, health, and natural food niches. In addition to teaching and writing, she also owns a farm and is the author of the blog J&R Pierce Family Farm .

Related Posts

Adhd and screen time management: 11 techniques for success, executive functioning skills 101: problem-solving, neurodivergent toolbox: how to use a launch pad, how to make flying executive function friendly, the ultimate guide to executive function coaching, 7 cognitive flexibility strategies to support your adolescent.

Life Skills Advocate is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Some of the links in this post may be Amazon.com affiliate links, which means if you make a purchase, Life Skills Advocate will earn a commission. However, we only promote products we actually use or those which have been vetted by the greater community of families and professionals who support individuals with diverse learning needs.

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Home » Blog » IEP Goals and Objectives » Effective IEP Goals for Developing Problem-Solving Skills

Effective IEP Goals for Developing Problem-Solving Skills

Special education plays a crucial role in helping students develop essential life skills. One such skill is problem-solving, which has a significant impact on students’ learning, social interactions, and overall wellbeing. In this blog post, we will explore problem-solving skills and how to create effective IEP goals for high school students.

What Are Problem-Solving Skills

Problem-solving skills involve a series of steps students can take to identify, analyze, and resolve issues they encounter. These skills are vital for students’ learning as they help them overcome obstacles and make informed decisions. Additionally, problem-solving skills contribute to students’ social interactions and wellbeing by enabling them to navigate various social situations and maintain healthy relationships.

The Role of Specialists

Various specialists can support the development of problem-solving skills in students:

• Speech-Language Pathologists: They can help students improve their communication abilities, which are crucial for expressing and understanding problems.
• Social Workers: They can provide guidance and resources to help students address social and emotional challenges that may hinder problem-solving.
• Psychologists: They can assist in identifying any underlying cognitive or emotional barriers that may affect students’ problem-solving abilities.
• School Counselors: They can offer support in developing students’ decision-making and coping skills, which are essential components of problem-solving.

IEP Goals for Problem-Solving Skills

Here are some SMART IEP goals to help students develop problem-solving skills:

Goal 1: The student will identify and classify problems as big or small in 90% of situations within six months.

Strategy: Teach students the criteria for differentiating between big and small problems and provide opportunities for practice.

Activity: Role-play scenarios involving various problems and have students classify them as big or small.

Goal 2: The student will generate at least three possible solutions to a given problem in 80% of situations within six months.

Strategy: Teach students brainstorming techniques and encourage them to think creatively when faced with problems.

Activity: Provide problem-solving worksheets that require students to list multiple potential solutions.

Goal 3: The student will evaluate and select the best solution to a given problem in 80% of situations within six months.

Strategy: Teach students how to weigh the pros and cons of each solution and consider potential outcomes.

Activity: Engage students in group discussions where they analyze potential solutions and collectively decide on the best approach.

Implementing and Measuring Progress

To implement these IEP goals, consistently provide students with opportunities to practice problem-solving skills in various settings. Monitor their progress using data collection tools, such as checklists and rating scales, to track their improvement over time. Regularly review and adjust goals as needed, based on the students’ progress and needs.

Developing problem-solving skills is crucial for high school students’ success in learning, social interactions, and overall wellbeing. By setting effective IEP goals and collaborating with specialists, educators can support students in becoming confident problem solvers. We encourage you to apply these IEP goals in your practice and invite you to explore more resources at Everyday Speech Sample Materials .

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13+ Problem Solving Goals Speech Therapy

Our children and students are constantly having to navigate a different social situation all day long. That’s why teaching our students problem solving skills can be very beneficial. To help make your job as a Speech-Language Pathologist a little bit easier I’ve gone ahead and gathered over 13 problem solving goals for speech therapy.

Currently, with my 4-year-old twin boys, I am constantly working on how they can use their problem solving skills to come up with creative ways to solve their own problems.

Luckily as a speech therapist, I had training in teaching problem solving skills and love teaching them new strategies to try.

Right now my boys’ favorite way to problem solve is to say, “3 more minutes. You set a timer mommy.” The funny part is they don’t realize they could ask me for even more time (at least not yet!).

IEP Goals – Problem Solving Goals Speech Therapy

If you’re on the hunt for a long-term goal for problem solving here is our list of goals to add to your goal bank.

1. Given a problem and problem solving graphic organizer, STUDENT will identify 3 solutions, and the 3 consequences of those solutions, then determine the best solution and explain why that is the best solution with 80% accuracy in 4 out of 5 opportunities.

2. Given a problem, STUDENT will appropriately identify the size of the problem with 80% accuracy in 4 out of 5 opportunities.

3. Given problems at differing sizes, STUDENT will identify the appropriate reaction size to the problem with 80% accuracy in 4 out of 5 opportunities.

4. Given a real-life or role-play scenario, STUDENT will demonstrate how to accept teacher help to make an appropriate decision during a conflict situation with 80% accuracy in 4 out of 5 opportunities.

5. Given a real-life or role-play conflict scenario, STUDENT will demonstrate appropriate peer mediation skills to resolve the conflict with 80% accuracy in 4 out of 5 opportunities.

6. Given a real-life or role-play conflict scenario, STUDENT will remain calm and relaxed, listen to the other person, and determine what they can agree on with 80% accuracy in 4 out of 5 opportunities.

7. Given criticism or feedback, STUDENT will look at the person, say “okay”, and not argue with 80% accuracy in 4 out of 5 opportunities.

8. Given a problem, STUDENT will define exactly what the problem is, brainstorm possible options, consider the disadvantages and advantages of options, and choose the best option with 80% accuracy in 4 out of 5 opportunities.

9. Given a defeat or loss in a game, STUDENT will look at the person who won , remain calm, and congratulate the other person with 80% accuracy in 4 out of 5 opportunities.

10. Given an upsetting situation, STUDENT will express HIS/HER anger with non-aggressive words to describe how HE/SHE feels with 80% accuracy in 4 out of 5 opportunities.

11. Given a time when the student is angry, STUDENT will use a calming strategy (e.g., breathe slowly, take a break, count to 10, listen to music, etc.) with 80% accuracy in 4 out of 5 opportunities.

12. Given a warning and a change in routine, STUDENT will identify exactly what is changing, ask questions, remain calm, and explain HIS/HER feelings of concern with 80% accuracy in 4 out of 5 opportunities.

13. Given a warning and a change in routine, STUDENT will accept the change without becoming upset with 80% accuracy in 4 out of 5 opportunities.

14. Given a social interaction, STUDENT will identify HIS/HER emotion and why HE/SHE is feeling that way with 80% accuracy in 4 out of 5 opportunities.

Social Communication Skills – IEP Goals

Do you have students working on other social skills goals or language skills? If so, you might want to check out my other goal banks. Here are a few of the goals you would find in my massive 432 iep goal bank :

• Facial expressions
• Conversational exchange or conversational turns
• Body language
• Follow-up questions
• Expressive Language
• Wh questions or Answer questions
• Word Level, Phrase Level, and Sentence Level
• Social pragmatic goals
• Communication Device – Nonverbal communication

Short-Term Goals – Speech Therapy Goals

I know every district and even school setting has different ways it requires the goal writing of their objectives to be written, but typically my district wanted us to reduce either the number required or the percentage of achievement. 

Here are a few examples to help get you started.

If we take a sample goal:  

“Given a problem and problem solving graphic organizer, STUDENT will identify 3 solutions, the 3 consequences of those solutions, then determine the best solution, and explain why that is the best solution with 80% accuracy over 3 out of 4 consecutive sessions.”

• Reduced Number or Trials Required: The objective might be, “Given a problem and problem solving graphic organizer, STUDENT will identify 2 solutions, the 2 consequences of those solutions, then determine the best solution, and explain why that is the best solution with 80% accuracy over 3 out of 4 consecutive sessions.” 
• Reduce Percentage of Accuracy: The objective might be, “Given a problem and problem solving graphic organizer, STUDENT will identify 3 solutions, the 3 consequences of those solutions, then determine the best solution, and explain why that is the best solution with 70% accuracy over 3 out of 4 consecutive sessions.” 
• Reduce Difficulty of Task: The objective might be, “Given a problem and problem solving graphic organizer, STUDENT will pick from a selection of choices 2 possible solutions, the 2 possible consequences of those solutions, then determine the best solution, and explain why that is the best solution with 80% accuracy over 3 out of 4 consecutive sessions.”
• Reduce Number of Sessions of Accuracy: The objective might be, “Given a problem and problem solving graphic organizer, STUDENT will identify 3 solutions, the 3 consequences of those solutions, then determine the best solution, and explain why that is the best solution with 80% accuracy over 2 out of 4 consecutive sessions.”

(Meaning out of 4 therapy sessions in a row. They identified 3 possible solutions, the 3 consequences of those solutions and then determined the best solution in 2 out of 4 or 50% of the time in order to mark that goal mastered.) 

As the speech pathologist, you are the specialist and you know your students’ communication disorders and child’s ability best though, so just take the functional goals from above and simplify them into achievable steps for your specific student.

SEE ALSO: 31 Best Wordless Videos to Teach Problem Solving

Data collections – problem solving goals speech therapy.

If you’re a speech therapist or have classroom teachers in need of data tracking forms while working on your student’s social interaction skills for speech therapy then be sure to check out my IEP goal data tracking for progress monitoring forms .

Or if you simply want a list of data sheets to choose from then be sure to check out my list of 35 free speech therapy data sheets roundup .

Visual Cue – Problem Solving Goals Speech Therapy

I always love using visual cues with my students. It can really help teach a concept that can be overwhelming. 

Here is my problem solving graphic organizer that helps teach problem solving. As your child or student fills out the form you can start by providing helpful verbal prompts and hopefully, the more they work on their problem solving skills and will need less prompts.

Here are all my blog posts about problem solving that you might also find helpful!

31 Best Wordless Videos to Teach Problem Solving – Watch the fun short youtube videos and then help solve the hypothetical problems.

71+ Free Social Problem-Solving Scenarios – Read the scenarios and practice solving the problems using the helpful graphic organizer pages.

Problem Solving Wheel: Help Kids Solve Their Own Problems – Use our problem solving wheel or make your own individualized problem solving wheel for your specific student.

High School Students

The most important thing we can teach our high school aged students is how to advocate for themselves during their school day within a social setting.  

Inside my tpt store I have a self-advocacy lesson to practice solving their school life problems in a functional way. Have your students grab a communication partner and get started!

In addition to the self-advocacy lesson plan I also have a phone call lesson plan in my tpt store for making phone calls in the workplace or everyday life, such as calling the pharmacy or dentist’s office.

SEE ALSO: 71+ Free Social Problem-Solving Scenarios

Younger children.

Currently inside of my tpt store I have a problem size and reaction size lesson plan to help our younger children understand that problems are of different sizes and therefore different reaction sizes.

Another great problem solving resource in my tpt store is my problem solving restorative justice graphic visual to help children review their own feeling along with how the other person might have felt and then solve their problem.

Picture Scene

• Social Scene Set 1 , Set 2 , Set 3 , Set 4 , Set 5 , & Set 6 by Contrary Chrissy – are different social scenes along with questions for problem solving. 
• Back to School Social Language and Problem Solving Printable by Aimee Walton – includes different scenarios along with questions to help guide the student in solving the problem.

SEE ALSO: Problem Solving Wheel: Help Kids Solve Their Own Problems

Social Conversation

If you’re looking for conversational skills to keep your middle school and high school aged students engaged, asking follow-up questions, or working on generalizing their skills across multiple settings you’ll want to check out the following blog posts. 

These ideas are perfect for working in a small group setting on your student’s functional communication skills. 

• Ideas to Help Keep Your Middle/High School Students Engaged – This post reviews 5 different strategies you can use to help keep your students engaged, such as using real life photos instead of little kid graphics and using materials at different levels allowing everyone to access the resources at their individual level.
• Ideas to Maintain a Conversation with Follow-Up Questions – Read how I help middle/high school students work on their social pragmatics of maintaining a conversation by using fun and interesting materials appropriate for their age.
• Ideas to Help Students Generalize Their Conversational Skills – Learn how I use self-rating forms to work on my student’s pragmatic language goals of generalizing their conversational skills across multiple settings and with multiple different people.

Short Story

• Inferencing and Problem-Solving FREEBIE by SLP to go – This resource is perfect for older students who are working on any of the following skills: inferencing, problem-solving, predicting, role-playing, or maintaining a conversation. 
• Social Skills Problem Solving: Fighting with Friends by Let’s Build Language- Jaclyn Watson – Grab this freebie to help your students problem solve social challenges around fighting with friends.

In Conclusion: Problem Solving Goals Speech Therapy

I hope you found this list of problem solving goals to be helpful along with the resources.

Wishing you a wonderful year ahead! 

Want Even More Problem Solving Goals Speech Therapy?

• 31 Best Wordless Videos to Teach Problem Solving
• 71+ Free Social Problem-Solving Scenarios
• Problem Solving Wheel: Help Kids Solve Their Own Problems
• 917+ Best Free Boom Cards for Speech Therapy
• 432+ Free Measurable IEP Goals and Objectives Bank

Want the Best of the Bests?

Be sure to check out our most popular posts below!

• 21 Best Reinforcement Games for Speech Therapy / Teletherapy
• Best IEP Resources
• 430+ Free Multisyllabic Words List Activity Bundle
• 279+ Free Speech Therapy Digital Materials
• 179+ Free Speech Therapy Wh-Questions Printable

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Helping Your Baby Reach Greater Wonders

5 Sample Self-Advocacy IEP Goals

• Goal-setting meetings with the IEP team are an important step to determine what changes are necessary to teach students best and help accomplish the student’s individual, unique goals. 
• The ability to self-advocate takes time and practice to develop.
• Students can develop self-awareness and problem-solving skills to effectively communicate with parents, teachers, and support personnel.

“Speak up!”

Those words can be heard in a variety of ways. 

Sometimes they can be harshly spoken, with overtones of frustration and condescension, leaving the listener with a sense of feeling small, unseen, or inferior.

At other times, they can be a powerful call to action. A stirring invitation to practice self-advocacy skills and articulate concerns about our own behaviors or those of the people around us.

For children with physical, cognitive, emotional, or learning disabilities, learning how to advocate for their needs in an educational setting by working towards goals identified in an IEP requires learning strategies and advocacy skills to give voice to their unique goals, concerns, and challenges. 

Learning to advocate for yourself—whether in an educational, healthcare, or other setting—is a lifelong process that takes time, practice, and repetition to build skill. Read on to see how self-advocacy skills can be developed through five sample areas of an IEP.

Goal #1: Requesting Accommodations

The terms “accommodations” and “modifications” can be used interchangeably in the realm of special education. However, each has a specific meaning and application in an educational or classroom setting.

Accommodations

Accommodations 1 1. Harris, K.. Accommodations vs Modifications in Education. Modern Teacher . 2022. https://modernteacher.net/accommodations-vs-modifications refer to “changes made to the way instruction is delivered or to the way the curriculum is accessed by the student.” 

In other words, the student in question is learning the same content as the rest of the class, but how the student is learning that content is changed.

Examples of real-world accommodations could be a visually impaired student using assistive technology during class to access lesson content, adaptive physical education , or a student with a learning disability or ADHD being given lesson notes from the teacher to supplement those the student takes during lecture.

All students, whether or not they have an individualized education program ( IEP ) or 504 plan in place, may need accommodations at different points in their schooling.

Accommodations can be formal (outlined in an IEP meeting and legally binding) or more informal (given at the discretion of each classroom teacher and may vary from year to year, based on the individual needs of the child).

Modifications

In education, modifications are considered “changes made to the content or curriculum that the student is expected to learn.” 

Restated, modifications mean that what the student learning has changed.

Because students with modifications receive different content and instruction, these needs tend to be formally identified and communicated in each student’s individualized education program. 

Ideally, students will take an active role in determining what accommodations or modifications will help them accomplish their individual learning goals and request to use their specific accommodations in the classroom setting when needed.

A sample IEP goal for requesting accommodations could include:

• The student will request specific accommodations in the classroom setting when needed.

Goal #2: Participating in IEP Meetings

Empowering students to actively participate in their IEP meetings is an important skill and a vital part of the IEP process. No one knows what it’s like to live with your student’s unique challenges in a classroom setting better than your child.

Does your student balk at the idea of attending or being a part of their IEP meeting? Consider involving your child in alternative ways, such as:

• Role-playing scenarios or practicing questions that are likely to be asked during the meeting.
• Asking your child’s classroom teacher, special education teacher, or school counselor for questions that are typically asked during an IEP meeting . Talking about and preparing these answers at home may help reduce your child’s social anxiety or nervousness about speaking in front of a group of adults.
• Asking your child to write brief responses to some of the interview questions, or allowing them to dictate their answers while you write them down. Include examples to help your student express their ideas or concerns.
• With your child’s permission, using audio and/or visual recordings to ask them IEP interview questions in a familiar setting. This option allows your child to “attend” the meeting without actually having to be present.

Assist your child in setting their own, achievable goals for their education each year. This important information helps guide the actions of the IEP team and allows your child to build self-confidence as they develop these skills.

A potential IEP goal for participating in IEP meetings could be:

• The student will actively participate in their IEP meeting, including setting personal goals.

Goal #3: Developing Self-Monitoring Skills

Are the identified academic and behavioral strategies working for your student? 

Ideally, each student will develop an awareness of their own capabilities and learning strengths over time, as well as how those skills impact individual progress toward their academic and self-regulatory goals.

How can children work to develop this self-monitoring piece?

According to staff at Wilson College 2 2. Benefits and Examples of Student Self-Assessments. Wilson College . 2024. https://online.wilson.edu/resources/examples-of-student-self-assessment , student self-assessment allows learners to be active participants in what they’re learning and to reflect on how they learn. 

This reflection has a positive impact on cognitive processes like problem-solving, learning, and decision-making skills for future learning experiences.

Self-assessment tools that can be used by students after direct instruction from a teacher include:

• Learning logs. Also known as a personal learning journal, these logs serve as a data record for each student’s progress towards their IEP and learning goals. It also gives students a dedicated space to log their ideas and questions about learning, while tracking progress toward their academic, self-awareness, and self-advocacy goals. 
• Reflective journals. Similar to a learning log, reflective journals tend to be less structured and centered around objective format or data. There are many different kinds of reflective journals available for students, including digital or video formats.
• Goal-setting . The use of SMART (specific, measurable, achievable, relevant, and time-bound) goals helps students move towards self-efficacy and provides a sense of accountability for their own learning progress.
• Rubric self-assessment . A rubric 3 3. Using rubrics. Center for Teaching Innovation: Cornell University . https://teaching.cornell.edu/teaching-resources/assessment-evaluation/using-rubrics#:~:text=A%20rubric%20is%20a%20type,projects%2C%20portfolios%2C%20and%20presentations. outlines specific expectations for an assignment. Using a rubric self-assessment tool can give students a sense of how their work compares to a clear, impartial standard or framework and identify growth areas in their learning. 
• Questionnaires or surveys . Regular use of these tools allows the student to give input into what strategies are or are not working, which may help decrease unwanted negative behaviors in the classroom and aid in developing goal-setting skills. 
• Self-reflection worksheets. By using a simple format with open-ended questions or a structured rating scale, these forms allow students to describe the learning experience as a whole, their role and progress towards that learning, and identify areas of growth that will allow them to progress towards their learning goals.
• Exit tickets . These short reflections or responses at the end of a learning session help teachers get a sense of how well the student understood the material, identify any learning gaps, and plan future strategies or interventions to help students better understand the material.

Student knowledge, participation, and ownership of their vital role in their role in achieving IEP goals go a long way towards building self-confidence and independence—in the classroom setting and the world beyond.

Possible goals for developing self-monitoring skills could look like:

• The student will choose one or two self-assessment methods to use during the semester.
• The student will actively participate in the completion of a self-assessment tool 4 out of 5 times during the school week.

Goal #4: Enhancing Communication Skills

Most children, whether or not they have developmental, cognitive, or behavioral disabilities, lack the language skills to help their adults know what they need in terms of physical or behavioral support at any given moment.

A 2019 study 4 4. Yavuz, H. M., Selçuk, B., & Korkmaz, B.. Social competence in children with autism. International Journal of Developmental Disabilities . 2017;65(1), 10–19. https://doi.org/10.1080/20473869.2017.1346224 found that non-verbal communication skills had a greater impact on positive social relationships than even self-awareness or verbal communication skills for children with autism spectrum disorder (ASD). 

This study suggests that focused attention to teaching children appropriate language to communicate with others and advocate for themselves, with awareness of their own and other’s nonverbal cues, is more likely to position them for social success.

Knowing how to effectively communicate and see a response to stated needs is a big part of achieving appropriate assertiveness and reaching a self-advocacy goal. 

A possible IEP goal for enhancing communication skill development could include:

• The student will effectively communicate with peers and adults about their needs and interests.

Goal #5: Building Problem-Solving Skills

Inevitably, your child will encounter scenarios where they will need or want to use a particular accommodation or strategy, only to be met with resistance from the adults around them.

Part of being an effective self-advocate is building the necessary self-determination skills to be able to make progress towards your own goals, despite whatever obstacles are faced in the process.

Equipping your student with basic problem-solving 5 5. Milner, C.. Problem Solving: How to Teach Young Children. Nationwide Children’s Hospital . https://www.nationwidechildrens.org/family-resources-education/700childrens/2023/07/problem-solving and conflict-resolution skills 6 6. Garey, J.. Teaching Kids How to Deal With Conflict. Child Mind Institute . 2024. https://childmind.org/article/teaching-kids-how-to-deal-with-conflict builds self-efficacy abilities, which in turn promotes the goal of self-advocacy in all areas of life.

Sample IEP goals for building problem-solving skills could include:

• The student will demonstrate the ability to solve problems independently when faced with obstacles.
• The student will use words to express frustration or disagreement in 9 out of 10 conflict situations.

Teaching your child to set goals and use strategies to build self-advocacy skills positions them well to effectively communicate with other adults in their lives and increases their understanding of the world around them.

• Harris, K. (2022, July 19). Accommodations vs Modifications in Education. Modern Teacher . https://modernteacher.net/accommodations-vs-modifications
• Benefits and Examples of Student Self-Assessments. Wilson College . (2024, January 18). https://online.wilson.edu/resources/examples-of-student-self-assessment
• Using rubrics. Center for Teaching Innovation: Cornell University . (n.d.). https://teaching.cornell.edu/teaching-resources/assessment-evaluation/using-rubrics#:~:text=A%20rubric%20is%20a%20type,projects%2C%20portfolios%2C%20and%20presentations.
• Yavuz, H. M., Selçuk, B., & Korkmaz, B. (2017). Social competence in children with autism. International Journal of Developmental Disabilities , 65 (1), 10–19. https://doi.org/10.1080/20473869.2017.1346224
• Milner, C. (n.d.). Problem Solving: How to Teach Young Children. Nationwide Children’s Hospital . https://www.nationwidechildrens.org/family-resources-education/700childrens/2023/07/problem-solving
• Garey, J. (2024, March 8). Teaching Kids How to Deal With Conflict. Child Mind Institute . https://childmind.org/article/teaching-kids-how-to-deal-with-conflict

The information WonderBaby provides is not intended to be, and does not constitute, medical or other health advice or diagnosis and should not be used as such. Always consult with a qualified medical professional about your specific circumstances.

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IEP Math Goals

Math is a  demanding topic  for many students, but it can be incredibly challenging for youngsters who struggle to learn new things or pay attention to what they are doing.

If your kid has one of those, you may have seen  math goals  listed as a component of your child’s individualized education program (IEP) . But what exactly does this mean, and how might achieving these goals help your kid learn? So, keep reading this blog about “IEP Math Goals.”

This article will discuss the function of  math objectives  in an individualized education program ( IEP ), how these goals are formed, and the steps you can take to help your kid progress toward fulfilling these goals. No matter what your child’s mathematical skills and talents may be at the moment, we will offer some  advice and suggestions to assist your child in achieving success in mathematics .

Can You Have an IEP for Math?

A student can have an IEP tailored to their needs in mathematics. A student’s educational goals and services are laid out in an  Individualized Education Program  (IEP), a legally enforceable document. Together with the student’s parents or guardians, a team of educators and other experts creates this plan to help the student succeed in school by providing the necessary assistance and modifications. You can learn more about this in-depth on the Understood website .

An Individualized Education Program (IEP) might include  math-related goals and modifications  to help a student with difficulty in this area. Depending on the student’s needs and ability, these objectives may concern topics as varied as problem-solving and advanced mathematical ideas.

Goals  on a student’s individualized education program  (IEP) in mathematics  could include things like:

• Practicing fundamental arithmetic operations like addition and subtraction
• Building up proficiency in solving problems and making concrete, real-world applications of mathematical knowledge
• Improving one’s grasp of more complex mathematical topics like algebra and geometry

An Individualized Education Program (IEP) for mathematics may include accommodations to support the student’s learning and facilitate access to the curriculum, in addition to particular mathematics-related goals. Mathematical totals could consist of providing students  more time on tests, allowing them to use a calculator, or providing visual aids or manipulatives .

If a kid has trouble learning or paying attention, an individualized education program (IEP) can help them obtain the help they need to excel in math. Also, it can help guide the learner toward their desired outcomes by laying out specific objectives and providing a plan of action.

Math Special Ed IEP Goal Examples

A math goal in an individualized education program (IEP) for special education is a  particular, measurable objective  meant to help a student with a disability improve their arithmetic skills. These goals are  often included in the academic goals section of a student’s IEP  and are tailored to the student’s specific requirements and abilities. The process of creating these goals can be understood better through resources like RTI Special Education .

Examples of IEP math goals  include:

• Developing fundamental math abilities, including counting, adding, and subtracting
• Enhancing problem-solving and application of mathematical concepts to real-world problems
• Developing a greater comprehension of advanced math subjects, such as algebra and geometry
• Increasing math fluency and speed via practice and repetition
• Utilizing visual aids or manipulatives to enhance mathematical awareness and understanding

Math goals in an IEP for special education must be  specific, quantifiable, attainable, relevant, and time-bound (SMART).  Additionally, they should  focus on the student’s existing skills and abilities  and their long-term objectives and needs. An IEP can help a student with a disability achieve progress in arithmetic and promote their overall academic development by establishing specific, attainable goals in this subject area.

Control IEP Goals Sample

Some  examples of control goals  that schools could include in a student’s IEP are as follows:

• Teacher observations and self-reflection logs will show that by the conclusion of the school year, “[student] has increased self-control by employing ways to manage their emotions (e.g., deep breathing, counting to 10) when faced with tough situations.”
• According to teacher observations and group participation reports, “[student] will show increased control over their impulsive behavior by waiting their turn to speak in group settings within the next six months.”
• By the year’s conclusion, as determined by teacher observations and a task completion checklist, “[student] will strengthen their control over their bodily behaviors by remaining seated and focused during independent work time.”
• Students will improve their ability to maintain attention throughout the school year, as seen by an increased focus on assignments and increased adherence to teachers’ requests, as measured by teacher observations and a focus and attention tracking sheet.
• Schools will use teacher observations and a behavior incident report to determine whether or not the kid has met the goal of “demonstrating increased control over vocal outbursts” within the next three months.

Goals for  self-regulation  in an Individualized Education Program (IEP) should be SMART (specific, measurable, attainable, relevant, and time-bound) (SMART). They should also  focus on the student’s existing skill set and long-term objectives and requirements .

An Individualized Education Program (IEP) can aid a student’s growth in these crucial areas and contribute to their overall academic and personal development by setting specific and attainable goals for management.

IEP Goal Bank for Grades

An individualized Education Program (IEP) is a plan established for kids with disabilities that specifies their educational objectives and the resources they will receive. An Individualized Education Program (IEP) needs  clear and quantifiable objectives  so that the IEP team may monitor progress and modifications made as necessary.

Here are some  examples of K12 IEP math goals :

For a student in grades K-2

• Within Y weeks, increase reading speed by X words per minute.
• Within Y weeks, increase sight word recognition by X%.
• Develop your fine motor skills to grip a pencil and write legibly appropriately.

For a pupil in grades 3-5

• Within Y weeks, increase reading comprehension by X%.
• Within Y weeks, students will be able to do basic arithmetic operations (addition, subtraction, multiplication, and division) with 80% accuracy.
• Develop the ability to create a paragraph with a clear topic sentence and supporting facts by enhancing written expression skills.

For a student in grades 6-8

• Within Y weeks, enhance math skills so they can solve multi-step problems with an accuracy of 80%.
• Enhance written communication skills to compose an essay with a clear introduction, body, and conclusion.

For a student in grades 9-12

• Within Y weeks, enhance math skills to the point where they can complete advanced problems with 80% accuracy.
• Enhance written communication skills to compose a research paper with a separate thesis statement and adequately acknowledged sources.

That’s it! Those are some examples of math IEP goals for 2nd grade, 7th-grade math IEP goals, math IEP goals for 1st grade, IEP math goals, and more. It is crucial to note that these are merely examples, and the particular IEP math goals will depend on their unique needs and talents.

Functional Math IEP Goals Examples

The term “ functional math ” refers to a  set of objectives that emphasizes the development of mathematical competencies relevant to daily living and self-sufficiency . If a student with a disability has trouble with standard arithmetic instruction, the team could include these objectives in the individualized education program (IEP).

Some typical  IEP math goals in functional mathematics  are as follows:

• The learner will be able to determine the worth of each coin and the overall value of coins within 10 seconds, with 80% accuracy.
• The learner will be able to determine each bill’s worth and the statements’ total value within 10 seconds with 80% accuracy.
• Within 10 seconds, the student will be able to correctly recognize the correct change when making a transaction 80% of the time.
• The learner can add, subtract, multiply, and divide whole numbers on a calculator with 80% accuracy in under 10 seconds.
• Within 10 seconds, the learner will be able to correctly identify the day of the week, month, and year on a calendar 80% of the time.
• Within 10 seconds, the student will have an 80% success rate when using a clock to tell time within the previous five minutes.

These are merely ideas; the IEP math goals outlined in a student’s IEP will tailor to their unique circumstances. Goals should be SMART (specific, measurable, attainable, relevant, and time-bound) to be effective (SMART goals).

Math Problem-Solving Goals IEP Examples

In an IEP, arithmetic problem-solving objectives may focus on  teaching students how to approach and solve math issues independently .

Here are some examples of  IEP math goals for math problem-solving :

• In 5 minutes, the learner will be able to recognize the vital information in a math problem and select the proper operation with 80% accuracy.
• In five minutes, the student can utilize estimating procedures to decide with 80% accuracy whether the answer to an arithmetic problem is feasible.
• Within five minutes, the learner will be able to solve fundamental math problems (addition, subtraction, multiplication, and division) using mental math procedures with 80% accuracy.
• In 10 minutes, the student will be able to model and solve math problems using manipulatives (e.g., base ten blocks, fraction tiles) with an 80 percent accuracy rate.
• Within 10 minutes, the student can utilize several problem-solving techniques (e.g., guess and check, working backward) to solve math problems with 80% accuracy using various problem-solving strategies (e.g., guess and check, working backward).

It is crucial to note that these are merely examples, and  the particular IEP math goals will depend on their unique needs and talents . It is also essential that the plans be explicit, quantifiable, attainable, relevant, and time-bound (SMART goals).

Jennifer Hanson is a dedicated and seasoned writer specializing in the field of special education. With a passion for advocating for the rights and needs of children with diverse learning abilities, Jennifer uses her pen to educate, inspire, and empower both educators and parents alike.

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Free IEP Goal Bank With More Than 110 Goals

All the goals you need, when you need them.

There are as many IEP goals as there are students. But the longer you teach special education, the more you’ll find yourself searching for just the right reading comprehension goal for a student with a learning disability or a behavior goal for a kid who has ADHD. That’s where an IEP goal bank, also known as a goal database, comes in.

IEP Goals 101

IEP goals should be specific enough to be implemented by anyone who reads them. They should address aspects of the general curriculum but at the student’s functional level. And the goals should be actionable and measurable.

The goals should also include the accuracy and number of trials that the student needs to complete to show mastery. The accuracy and number of trials will depend on the student’s ability, strengths, and skills. (Typical accuracy and trials are 80% 4-out-of-5 trials.)

Finally, the goals should include the level of support the student needs. Should they be demonstrating the skill independently, or do they need a few prompts or maximum support? Build that into the goal too.

So, a finished goal might be: When given a pile of coins (all one type), Jaime will count the coins and find the total with no more than two prompts with 70% accuracy in 3 out of 5 trials.

IEP Goals for Your Database

A lot of thought goes into each IEP goal, so here are more than 100 goals that every special education teacher should have in their bank.

Reading Comprehension IEP Goal Bank

Reading comprehension is a skill that many students struggle with it. Choose a goal that helps students reach the next level of reading comprehension so they can understand and enjoy what they read.

• When given a story at their reading level, [STUDENT] will use a storyboard or story map to outline the story’s main elements.
• When given a nonfiction text at their reading level, [STUDENT] will select and use the appropriate graphic organizer to identify key information.
• When given a paragraph at their reading level, [STUDENT] will apply the RAP strategy ( R eading a single paragraph, A sking oneself to define the main idea and supporting details, P utting the information into the reader’s language).

• When given a passage at their reading level, [STUDENT] will use an outline strategy to summarize the content or retell the story.
• When given a text at their reading level, [STUDENT] will read and demonstrate literal knowledge by answering five literal questions.
• [STUDENT] will demonstrate understanding of text using total communication (AAC devices, PECS, verbalization, sign language) to answer five literal questions about the text.
• When presented with a passage at their reading level, [STUDENT] will use context clues to identify the meaning of unknown words.
• When given a passage at their instructional level, [STUDENT] will make a prediction and read to confirm or adjust their prediction with information from the text.
• When given a text at their reading level, [STUDENT] will identify the main idea and two supporting details.

• Given a sentence, [STUDENT] will combine background knowledge with information from the text to infer the author’s meaning.
• Given a passage at their reading level, [STUDENT] will answer five inferential questions.
• After reading a passage with visual supports (e.g., highlighting), [STUDENT] will answer literal questions with minimal assistance.
• After reading a passage at their reading level, [STUDENT] will identify the author’s purpose for writing.
• Given a list of author’s purposes and a text, [STUDENT] will select the correct author’s purpose for writing.

Math IEP Goal Bank

Students may be working on numeracy or word problems. Whatever their focus, choose a math goal that helps them progress.

• [STUDENT] will identify a one- or two-digit number (verbally, pointing, written).
• [STUDENT] will rote-count from 1 to 25 (or higher).
• [STUDENT] will skip-count by 2, 3, 5, 10 to 50 (verbal or written).

• Given 10 addition problems, [STUDENT] will independently add single-digit numbers with (or without) regrouping.
• [STUDENT] will independently subtract a single-digit number from a double-digit number with (or without) regrouping.
• Given 10 subtraction problems, [STUDENT] will independently subtract double-digit numbers from double-digit numbers with (or without) regrouping.
• [STUDENT] will independently tell time to the half hour (or quarter hour, etc.) on an analog clock (verbal or written).
• [STUDENT] will independently identify the next dollar amount when given a price, determine how much is needed to make a purchase, and count out the necessary amount using school money.
• Given a quarter, dime, nickel, and penny, [STUDENT] will identify the coin and value.
• Given a random amount of coins (all one type or mixed), [STUDENT] will independently count the coins.

• When given two-digit (or three- or four-digit) numbers, [STUDENT] will round to the nearest tens (or hundreds or thousands).
• Given two numbers (pictures, groups of items), [STUDENT] will determine which number is greater than/less than/equal to by selecting or drawing the appropriate symbol.
• Given data and a graph (bar, pie), [STUDENT] will complete the graph to display the data.
• Given a graph (bar, pie, line), [STUDENT] will answer three questions about the data.
• [STUDENT] will identify the numerator and denominator in a fraction.
• When given a picture of a shape divided into parts, [STUDENT] will color the correct number of sections to represent the fraction given.

• [STUDENT] will solve one-step word problems using addition and subtraction (or multiplication and division).
• [STUDENT] will independently solve 15 multiplication facts (up to 9).
• Given a fact-fluency tracker, [STUDENT] will track mastery of multiplication facts up to 12.
• Given a problem-solving checklist, [STUDENT] will use the checklist to solve a one-step or two-step word problem.

Writing IEP Goal Bank

Here are writing IEP goals for organization, fluency, and editing.

• Given a topic, [STUDENT] will write a sentence that accurately addresses the topic.
• Given a word bank, [STUDENT] will select the appropriate words to complete a sentence or paragraph about a topic.
• [STUDENT] will use a keyword outline to write a paragraph with at least [number of] sentences, including an introduction/topic sentence and conclusion sentence.

• [STUDENT] will dictate a response to a question and use talk-to-text to communicate at least three sentences about a topic.
• [STUDENT] will write a three-paragraph essay about a topic that includes a clear introductory sentence, main idea, supporting details, and conclusion.
• [STUDENT] will select and use the appropriate graphic organizers to organize ideas in response to a writing topic.

• When given a paragraph to revise, [STUDENT] will add transitional words and phrases to connect ideas in sentences (or paragraphs).
• When given a prompt, [STUDENT] will maintain writing for [amount of time] as measured by observation and student writing output.

Behavior IEP Goal Bank

Everything we see in school is behavior, from working to engaging in class to maintaining self-control and managing emotions. If a student has an IEP for ADHD, an emotional disability, autism, or other categories, they may be working on behavior goals to improve their ability to succeed in school.

• Given a self-monitoring checklist, [STUDENT] will demonstrate self-regulation during [# of sessions] across [# of months].

• Given a token board, [STUDENT] will follow class rules to earn [# of tokens] for each 30-minute period in special and general education settings.
• Given a self-regulation strategy (e.g., zones of regulation), [STUDENT] will identify when they are moving from green to red, and apply a self-regulation strategy to maintain their self-regulation.
• Given support and a visual model, [STUDENT] will implement an organizational system for their locker/desk/backpack/binder.

• Given scripts and reminders, [STUDENT] will manage frustration and disruptions to their routine during classroom activities.
• Given a social story, [STUDENT] will be able to adjust to new routines and procedures in the classroom.
• By the end of the IEP, [STUDENT] will manage conflicts, independent of teacher support, 4 out of 5 occurrences over a ___ time period.
• Given a work assignment, [STUDENT] will initiate work tasks as measured by observation and work completion.
• Given a work assignment, [STUDENT] will complete work tasks as measured by observation and work completion.
• Given a token board and visual or rules, [STUDENT] will follow rules and earn tokens throughout the total school environment.

Social Skills IEP Goal Bank

Social skills may not seem academic, but how students engage with others can be an important outcome for students who have deficits in this area. Here are goals that can support their progression in forming relationships with peers and adults.

• During unstructured class time, [STUDENT] will engage in respectful conversation with peers (maintain personal space, use respectful voice).
• During unstructured class time or play time (e.g., recess), [STUDENT] will engage with peers (participate, share, follow rules, take turns) for > 10 minutes with minimal adult prompting.

• During a preferred activity, [STUDENT] will invite a peer to join in during recess.
• During a preferred activity, [STUDENT] will engage in appropriate conversation (ask appropriate questions, respond to questions, take turns) for > five turns.
• When frustrated or involved in a conflict, [STUDENT] will resolve the conflict without aggression, but will apply a problem-solving strategy (walk away, tell a teacher).
• [STUDENT] will demonstrate five back-and-forth exchanges with peers during structured play activities.

• [STUDENT] will engage in appropriate turn-taking with peers in classroom discussion.
• [STUDENT] will decrease inappropriate verbal comments to once per day (or week) or less as measured by teacher observation and behavior checklist.
• Given a pre-activity checklist, [STUDENT] will identify one peer they would like to engage with and how they are going to engage (e.g., ask a question, invite to play).

Social-Emotional Skills Goal Bank

Identifying and managing feelings is another important school outcome for students who have deficits in this area. Here are goals that help students advance in social-emotional skills.

• [STUDENT] will work cooperatively with peers in small-group settings (e.g., share materials, engage in conversation, accept others’ ideas).

• [STUDENT] will identify appropriate social rules and expectations for various social situations.
• [STUDENT] will refrain from interrupting others.
• [STUDENT] will identify emotions presented in picture form.

• [STUDENT] will engage in communication with others by asking questions when provided with the opportunities.
• [STUDENT] will increase or maintain conversation about a preferred or nonpreferred topic.
• Given a strategy and visual prompts, [STUDENT] will identify the signs of anxiety and apply a strategy to address feelings of anxiety in real and simulated situations.
• Given a picture scale, [STUDENT] will identify the level of anxiety they are feeling.

Executive Functioning Goal Bank

Executive functioning skills are skills like planning, working memory, attention, problem-solving, mental flexibility, and self-regulation that help kids be successful in school. Students with poor executive functioning have a hard time with time management, organization, getting started with or finishing work, and connecting past experiences with current actions. (Know any kids like this?)

• Given visual cues, [STUDENT] will implement an organizational system for organizing their backpack (locker, binder).
• Given a task and a list of materials, [STUDENT] will gather the needed items to complete the task.

• [STUDENT] will arrive at class with necessary materials (paper, pen, computer).
• [STUDENT] will use a checklist (visual schedule) to independently complete classwork.
• [STUDENT] will respond appropriately to oral commands.
• [STUDENT] will ask for clarification and further explanation when needed.
• [STUDENT] will request desired objects or instructional materials and equipment using [picture prompts, sign language, AAC device, etc.].

• [STUDENT] will express needs, wants, and feelings using [picture prompts, sign language, verbalization, etc.].
• [STUDENT] will create a daily visual schedule (or checklist or to-do list) and complete it.
• By the end of the IEP, [STUDENT] will demonstrate the ability to follow multiple-step directions (two or three steps) with minimal (1 or 2) adult prompts.
• By the end of the IEP, [STUDENT] will refer to their checklist for task completion to finish assigned work.

Self-Advocacy IEP Goal Bank

Self-advocacy goals are for skills from decision-making to goal attainment, asking for help, and self-advocacy. These are important skills that students need to develop, especially as they transition into independent living, college, and career.

• [STUDENT] will effectively communicate their needs and preferences in the classroom by [raising their hand, writing a note].
• [STUDENT] will use a communication notebook to write questions and concerns to the teacher one time per week.
• [STUDENT] will identify a goal, create a list of steps to achieve the goal, and work through the steps.
• Given a task that involves a choice (e.g., the school lunch menu, a list of books) [STUDENT] will select between the options available.
• Given a challenging situation to solve, [STUDENT] will define the problem and come up with two possible solutions.
• [STUDENT] will create a list of three personal strengths and three areas for improvement.
• [STUDENT] will actively participate in the development of their IEP goals and accommodations.
• [STUDENT] will identify one IEP goal and three objectives to support that goal.
• When faced with an academic challenge, [STUDENT] will seek assistance by raising their hand or using the classroom procedure for seeking help.
• [STUDENT] will advocate for accommodations and/or modifications in the classroom using an appropriate time, tone of voice, and language.
• [STUDENT] will demonstrate understanding of their learning preferences using a checklist, verbal communication, or another method of communication.
• [STUDENT] will engage in positive self-talk daily with and without teacher support.
• By the end of the IEP, [STUDENT] will learn and apply two self-advocacy strategies.
• By the end of the IEP, [STUDENT] will demonstrate the ability to ask for help when needed.
• By the end of the IEP, [STUDENT] will identify and communicate two environmental requirements (e.g., “I need a movement break”).
• By the end of the IEP, [STUDENT] will engage in three conferences and/or meetings where the student will communicate their educational needs.
• [STUDENT] will explain and advocate for testing accommodations through the classroom teacher, testing center, school counselor, etc.
• [STUDENT] will reflect on their academic progress and will determine which accommodations are supporting their learning.

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