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Marketing Theses and Dissertations

Theses/dissertations from 2023 2023.

How Feeling Like a Minority Affects Preferences for Autonomous Digital Interfaces , Ye Seul Kim

Theses/Dissertations from 2022 2022

Spillover Effects in Product Customization , Samuel Babu Sekar

Theses/Dissertations from 2021 2021

External and Internal Factors of Sports Sponsorship Selling Cycles in North American Professional Sports , Dan Kaufmann

Increasing Personal and Product Influence Through Background Auditory and Visual Cues , Zhihao Yu

Theses/Dissertations from 2020 2020

The Effects of Product Recalls on Competitors’ Market Value and Recalling Firm’s Reputation , Dong Liu

Corporate Brand Impact on Sales / Revenue Per Share , Brad A. Puckey

Competition in Upstream Humanitarian Supply Chain: Investigation of Food Banks , Iana Shaheen

Theses/Dissertations from 2019 2019

How Digital versus Non-Digital Modes of Food Ordering Influence Menu Healthfulness Perceptions and Food Choices , Annika Abell

Theses/Dissertations from 2018 2018

The Impact of Digital Marketing Decisions on Market Outcomes in Residential Real Estate , Denise Hunter Gravatt

Theses/Dissertations from 2017 2017

Hate is a Strong Word: The Influence of Hate-Acknowledging Advertising on Brand Outcomes , Lisa Monahan

The Effects of Loneliness on Consumers’ Digital Engagement with Social Media Ads , Yu Qin

Product Shadows and Ad Evaluations , Nazuk Sharma

Theses/Dissertations from 2016 2016

Understanding the Complexity of Product Returns Management: A Complex Adaptive Systems Theory Perspective , Jennifer Anne Espinosa

Branding Implications of Co-Created Social Responsibility , Alexander J. Kull

Theses/Dissertations from 2015 2015

How You Categorize Influences How Helpful You Are: The Effect of Categorization Mindset on Consumers’ Social Decisions , Hsiao-Ching Kuo

Theses/Dissertations from 2014 2014

Taken for Granted or Taken with Gratitude? An Examination of the Differential Effects of Donations of Time and Money on Consumers' Evaluation of Corporate Philanthropy , Ryan Langan

Essays on Consumer's Psychological and Behavioral Responses toward Social Coupons , Chinintorn Nakhata

Muscling Consumers to Optimal Option Differentiation: The Influence of Incidental Muscular Sensations on Option Differentiation , Courtney Szocs

Theses/Dissertations from 2012 2012

Essays on Mental Accounting and Consumers' Decision Making , Ali Besharat

Perceived Firm Transparency: Scale and Model Development , Jennifer Dapko

Theses/Dissertations from 2010 2010

Antecedents and Consequences of Channel Alienation: An Empirical Investigation within Franchised Channels of Distribution , Ivan Lapuka

Theses/Dissertations from 2009 2009

An Empirical Examination of the Dark Side of Relationship Marketing within a Business to Business Context , Brent L. Baker

Developing the Nomological Network of Perceived Corporate Affinity for Technology: A Three Essay Dissertation , David Earl Fleming

Theses/Dissertations from 2008 2008

Self-Directed Learning: Measures and Models for Salesperson Training and Development , Stefanie Leigh Boyer

Emotional Exhaustion and Its Role in Service Sabotage among Boundary Spanners , Diane R. Edmondson

Theses/Dissertations from 2007 2007

Essays on multiple identities and motivated consumption: Exploring the role of identity centrality on self-brand connections , Tracy R. Harmon

The impact of organizational climate variables of perceived organizational support, workplace isolation, and ethical climate on salesperson psychological and behavioral work outcomes , Robert J. Riggle

Theses/Dissertations from 2005 2005

The Effect of Perceived Entitativity on Implicit Image Transfer in Multiple Sponsorships , FrancoÌ?is Anthony Carrillat

Theses/Dissertations from 2004 2004

Relationship Advertising: Investigating the Strategic Appeal of Intimacy (Disclosure) in Services Marketing , Andrea Diahann Gaye Scott

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Marketing Performance Measurement Ability and Firm Performance

Profile image of Andrew Abela

2007, Journal of Marketing

Related Papers

GfK Marketing Intelligence Review

Andrew Abela

It has been widely argued that an inability to account for marketing’s contribution has undermined its standing within the company. Furthermore, the effect of marketing activities on business success is underestimated. To respond to this pressure, marketers are investing in the development of performance measurement abilities. In this study of senior marketing managers in high-tech firms, the effect of the ability to measure marketing performance against business performance is examined. The authors also explore the effect of the ability to measure marketing against marketing’s status within the company. Results indicate that this ability is essential given that it has a significant impact on company performance, profitability, stock returns, and marketing’s stature within the company. Considering these effects, the closing managerial implications are highly relevant for marketing professionals

thesis marketing performance

Cogent Business & Management

Qing Shan Ding

Neil Morgan , Constantine Katsikeas

Research in marketing has increasingly focused on building knowledge about how firms' marketing contributes to performance outcomes. A key precursor to accurately diagnosing the value firms' marketing creates is conceptualizing and operationalizing appropriate ways to assess performance outcomes. Yet, to date, there has been little conceptual development and no systematic examination of how researchers in marketing should conceptualize and measure the performance outcomes associated with firms' marketing. The authors develop a theory-based performance evaluation framework and examine the assessment of such performance outcomes in 998 empirical studies published in the top 15 marketing journals from 1981 through 2014. The results reveal a large number of different performance outcome measures used in prior empirical research that may be only weakly related to one another, making it difficult to synthesize findings across studies. In addition, the authors identify significant problems in how performance outcomes in marketing are commonly conceptualized and operationalized. They also reveal several theoretically and managerially important performance areas in which empirical knowledge of marketing's impact is limited or absent. Finally, they examine the implications of the results, provide actionable guidelines for researchers, and suggest a road map for systematically improving research practice in the future.

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SSRN Electronic Journal

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Neil Morgan

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Jagdish Sheth

Marketing ZFP

Neil Bendle

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Shankar Ganesan

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COMMENTS

  1. PDF IMPACT OF SOCIAL MEDIA MARKETING ON CONSUMER BEHAVIOR

    Master's thesis Date September 2020 Language of publication: English Number of pages 54 Permission for web ... increase their sales performance. Primary data was used, and two retail organizations with operations in Finland were targeted, namely: Lidl and IKEA. ... Marketing thus needed consumer communications in order to cope with the rising ...

  2. PDF Assessing the Effect of Marketing Strategy on Market Performance: the

    Effective Marketing strategies are the key to frontline market performance. Marketing strategy is the fundamental goal of increasing sales and achieving a sustainable competitive advantage (Silva, 2006). Marketing strategy includes all basic, short-term, and long-term activities in the field of marketing that

  3. Marketing Theses and Dissertations

    Theses/Dissertations from 2009. An Empirical Examination of the Dark Side of Relationship Marketing within a Business to Business Context, Brent L. Baker. Developing the Nomological Network of Perceived Corporate Affinity for Technology: A Three Essay Dissertation, David Earl Fleming.

  4. Effective Marketing Strategies of Profitable Small Businesses

    organization's marketing capability is an effective strategic choice to create points of. difference from the competition (Ju, Jin, & Zhou, 2018). Agents and small business owners should target and adapt competitive strategies. such as building relationships with customers to gain a competitive edge. Agents.

  5. The Impact of Marketing on The Business Performance of Companies: A

    The impact of marketing activities on business performance indicators (1969-1989) Köylüoğlu, A.S., Tosun, P. & Doğan, M. / Anemon Muş Alparslan Üniversitesi Sosyal Bilimler Dergisi, 2021 9(1 ...

  6. (PDF) Marketing and business performance

    Marketing and business performance. Neil A. Morgan. Received: 28 July 2011 / Accepted: 1 August 2011 /Published online: 20 August 2011. # Academy of Marketing Science 2011. Abstract Academics and ...

  7. The Impact of Digital Marketing Innovation on Firm Performance ...

    Digital marketing innovation plays an important role in a company's performance. Since this concept is quite new, there are not many empirical studies on the impact of marketing innovations. The purpose of this study is to examine the impact of digital marketing innovation on firm performance, consider the mediation effect of marketing capability on the impact of digital marketing capability ...

  8. PDF Marketing: Selected Doctoral Theses

    This dissertation investigates the implications of consumer inattention and uncertainty for firms' advertising and pricing decisions. The first chapter is an overview of the problems addressed in the dissertation and the main findings. The second chapter develops a theory-based, cost-effective method to estimate the demand for new

  9. PDF Examining the Effects of Marketing Performance Measurement ...

    Examining the Effects of Marketing Performance Measurement Systems on Firm Performance through the Lens of Marketing Capabilities: A Mixed Methods Study of Irish Firms Xiaoning Liang, M.A., B.A. A thesis submitted to Dublin City University in partial fulfillment of the requirements for the degree of DOCTOR OF PHILOSOPHY

  10. Assessing Marketing Performance: Reasons for Metrics Selection

    Metrics selection is. an essentially rational process by whic h "marketing managers can learn to. improve performance by altering the ut ility levels associated with marketing. control variables ...

  11. Marketing Performance Measurement Ability and Firm Performance

    Marketing Performance Measurement Ability / 85 The regression coefficients indicate that as we hypothe- Again, we used hierarchical regression to test the rela- sized, MPM ability is significantly associated with both tionship between the predictor variables and the dependent firm performance and CEO satisfaction with marketing. ...

  12. PDF Brand Management Capability and Brand Performance

    This dissertation explored the direct effects among various components of brand. management capability (organizational culture, resources, and processes) and brand performance. Some researchers hold that the organizational culture leads to the development of resources, which. then lead to the development of processes.

  13. PDF Impact of Digital Marketing on Organizational Performance

    marketing has on the performance of a company. It highlights the significance of digital marketing in enhancing business performance. 1.2 Background of study In highly competitive markets, firms strive to optimize their processes for distributing products and services while attracting consumers and maximizing profits. Based on this

  14. THE EFFECT OF MARKETING MIX ON ORGANIZATIONS PERFORMANCE

    Marketing is a key management discipline that enables the producers of goods and. services to interpret customers wants, needs and desires and match, or exceeds them, in delivery. to their target ...

  15. PDF The Effect of Market Orientation on Marketing Performance: a Case Study

    MARKETING PERFORMANCE: A CASE STUDY ON ABAY BANK S.C By: Aklilu Teshome Medfu Research Advisor: Temesgen Belayneh (PhD) St. Mary University Masters of arts ... Name of thesis advisor Signature Date. DECLARATION I declare that this MSc Thesis is my original work and has never been presented for the award of ...

  16. PDF Marketing Strategies and Customer Satisfaction: a Case Study of The

    performance as evidenced by customer satisfaction and to suggest the marketing strategy and advertising channel that would lead to enhanced performance of the firm. Descriptive research was used in this study and both quantitative and qualitative data was collected using a self-administered questionnaire.

  17. PDF Effects of Marketing Strategies on the Performance of Retail Stores

    marketing strategy is a plan for pursuing the firm's objective or how the company is going to obtain its marketing goals within a specific market segment (Walker, 2011). This implies that a firms marketing strategy is a crucial determinant of successful firm performance and it can be

  18. PDF Marketing: Selected Doctoral Theses

    This dissertation investigates the implications of consumer inattention and uncertainty for firms' advertising and pricing decisions. The first chapter is an overview of the problems addressed in the dissertation and the main findings. The second chapter develops a theory -based, cost-effective method to estimate the demand for new

  19. PDF Effects of Marketing Strategies on Organizational Performance

    International Journal of Business Marketing and Management (IJBMM) Volume 3 Issue 9 September 2018, P.P. 01-09 ISSN: 2456-4559 www.ijbmm.com International Journal of Business Marketing and Management (IJBMM) Page 1 EFFECTS OF MARKETING STRATEGIES ON ORGANIZATIONAL PERFORMANCE Dr. Cross Ogohi Daniel

  20. PDF The Effects of Marketing Expenses on Firm Performance: Empirical

    In addition, a concave relationship between marketing expense and firm performance was found by analysing ME. 2 . and t. his result is in line with the literature. Index Terms—Marketing expense, firm performance, BIST textile, leather index. I. INTRODUCTION One of the primary objectives of managers of firms is to maximize the present value of ...

  21. (PDF) The effectiveness of marketing strategy making processes: A

    Using well-established theories from the sociological perspective of the organisational behaviour literature, this work proposes relevant questions for future research in this field.Journal of ...

  22. PDF Master Thesis Digital marketing as a strategic tool for luxury brands

    2.4.2 Social media marketing, strategies and nature of the message As explained earlier, luxury brands were reluctant to developing social media marketing strategies (Lee & Watkins, 2016). According to Arrigo (2018a), the hesitation was driven by three aspects: first, the digital world is complex and versatile.

  23. PDF Analysis of Marketing Strategy and Tactics to Create Value for Customer

    blessing, I cannot finish my undergraduate thesis with title ANALYSIS OF MARKETING STRATEGY AND TACTICS TO CREATE VALUE FOR CUSTOMER IN PT. TAHARICA. Also, support and motivation have a role in finishing my thesis. ... and optimize financial performance with its business model. This business strategy is carried out by the top management with an ...