case study design inspiration

11 Inspiring UX Case Studies That Every Designer Should Study

A UX case study is a sort of detailed overview of a designer's work. They are often part of a UX designer's portfolio and showcase the designer's skill in managing tasks and problems. From a recruiter's perspective, such a UX portfolio shows the skill, insights, knowledge, and talent of the designer.

Therefore, UX case studies play an important role in the recruitment and demand for designers.

What Makes a Powerful Case Study

Building a UX case study includes showing the design process through compelling stories. They will use plain language to demonstrate how they handled key design issues, offering a comprehensive view of their process. Well done case studies often include:

• A  problem statement and solutions with real applications.
• Relevant numbers, data, or testimonials to demonstrate the work and efforts.
• A story that directly connects the problem to the solution.

Any competent UX professional will know that creating a stunning UX case study is about the little details.

11 Best UX Case Studies for Designers

The best way to understand what a good case study looks like is to go over other examples. Each of these UX case study examples shows a designer's insights, basic skills, and other designers' lessons learned through their experience.

1. Promo.com web editor

For this video-creation platform , UX designer Sascha was brought on to revamp v2.0, adding new features that could work alongside the existing UX design. The point was to work on interface details that would help create a user friendly platform, and that users could find simple enough to use.

User personas mapped by the UX designer revealed the most common confusion to be the process of inserting particular features into the video, such as subtitles. The designer's goal, therefore, was to create a platform with improved editor controls.

The designer then used a common text-editor layout to include top and side navigation bars that made it easy to access and implement text editing.

Key Learnings from Promo.com

This case study focuses on addressing a particular problem that customers were currently facing. Its main theme is to show a problem, and how the product designer addressed this problem. Its strength points include:

• clearly highlighting the problem (i.e. inaccessible and limited video-text editor options)
• conduction research to understand the nature of the problem and the kind of solutions customers want
• implementing research insights into the redesign to create a platform that actively served customer needs

2. Productivity tracker app

The main concept behind this UX case study is to address a pre-existing problem through the design of the app. Immediately from the start, the study highlights a common pain point among users: that of a lack of productivity due to device usage.

This UX case study example addressed some of the main problems within existing productivity apps included:a poor UI and UX that made navigation difficult

• a poorly-built information architecture
• limited functions on the mobile application

Key Learnings from the Productivity app case study

The case study highlights the simple design process that was then used to build the app. Wireframes were created, a moldboard developed, and finally, individual pages of the app were designed in line with the initial goals.

3. Postmates Unlimited

This case study clearly identifies the improvements made to the Postmates app in a simple overview before jumping into greater detail. The redesign goal, which it achieved, was to improve the experience and other interface details of the app.

The problems identified included:

• usability that led to high support ticket volume.
• technical app infrastructure issues that prevented scalability.
• lack of efficient product management, such as batching orders.

A UX research course can help understand the kind of research needed for a case study. The app redesign involved bringing couriers in and running usability testing on improvements. The final model, therefore, had input from real users on what worked and what caused issues.

Key Learnings from Postmates

The Postmates redesign works as a great UX case study for the simple way it approaches problem-solving. Following an overview of the work, it addresses the problems faced by users of the app. It then establishes research processes and highlights how changes were made to reduce these issues.

4. TV Guide

Addressing the fragmentation of content across channels, this case study sought to redesign how people consume media. The key problems identified included:

• the overabundance of content across various TV and streaming platforms
• the difficulty in discovering and managing content across all platforms

To deliver on the key goals of content personalization, smart recommendations, and offering cross-platform content search, the design process included conducting interviews, surveys, and checking customer reviews.

The design of TV Guide enables users to get custom recommendations sourced from friends' and family's watchlists.

Key Learnings from TV Guide

Like previous UX design case studies, this one tackled the issue head-on. Describing the research process, it goes into detail regarding the approach used by the UX designers to create the app. It takes readers on a journey, from identifying pain points, to testing solutions, and implementing the final version.

5. The FlexBox Inspector

Designer Victoria discusses how she developed the investigator tool for the Mozilla Firefox browser. Surveys into understanding the problems with the existing CSS Flexbox tool revealed a need for a user-friendly design. Interviews with a senior designer and other designers helped developers understand the features design-focused tools ought to have. A feature analysis revealed what most users look for in such tools.

The final result of the development process was a design that incorporated several new features, including:

• a new layout
• color-coded design
• multiple entry points to make workflow management efficient

Key Learnings from the Flexbox

This UX design case study starts with a clear goal, then addresses multiple user needs. It clearly defines the design process behind each feature developed by the time, and the reasoning for including that feature. To give a complete picture, it also discusses why certain features or processes were excluded.

6. The Current State of Checkouts

This Baymard UX design case study looks into the checkout process in over 70 e-commerce websites. Through competitive analysis, it isolates problem points in the UX design, which, if addressed, could improve the customer's checkout process.

The study found at least 31 common issues that were easily preventable. The study was designed and conducted on a large scale, over 12 years, to incorporate changing design patterns into the review.

Recommendations based on findings include:

• prominent guest checkout option
• simple password requirements
• specific delivery period
• price comparison tool for shipping vs store pickup

Key Learnings from Checkout Case Study

Each identified issue is backed up by data and research to highlight its importance. Further research backs up each recommendation made within the case study, with usability testing to support the idea. As far as UX case studies go, this one provides practical insight into an existing, widely used e-commerce feature, and offers practical solutions.

7. New York Times App

Using a creative illustration website, the designers proposed a landing page feature "Timely" that could counter the problems faced by the NYT app . Its major issues included too much irrelevant content, low usage, and undesirable coverage of content.

The goal behind Timely was to improve user incentives, build long-term loyalty, and encourage reading. Design mapping for the app covered:

• identifying the problem
• understanding audience needs
• creating wireframes
• designing and prototyping

The end result was an app that could help readers get notifications regarding news of interest at convenient moments (at breakfast, before bed). This encouraged interaction and improved readability with short-form articles.

Key Learnings from NYT App

The UX case study proposes a problem solution that works with an existing information architecture, instead adding custom graphics to the mobile app. It leads from a simple problem statement to discuss the project that could address these issues without changing was customers already loved.

UX case studies focused on redesign include the FitBit redesign, which started off by understanding personas and what users expect from a fitness tracker. Developing use cases and personas, Guerilla usability testing was employed to assess pain points.

These pain points were then ranked based on their importance to users and to app performance. They were addressed through:

• Highlighting essential parts and features of the app
• Changing easily missed icons to more recognizable icons
• relabelling tracking options to guide users better to its usage

Key Learnings from Fitbit

While the case study maps user experiences and offers solutions, it does not begin with an intensive research-based approach. The prototype is successful in testing, but problem factors are not identified with research-based statistics, meaning key factors could have been ignored.

9. Rating System UX

The designer behind the rating system UX redesign sought to solve issues with the 5-star rating system. Highlighted issues included:

• the lack of subjective accuracy of a 5-point rating system
• the issue of calculating the average of a zero-star rating
• average ratings are misleading

Better alternatives include:

• 5-star emoticon rating that relates the user experience
• Like/dislike buttons that make approval/disapproval simple

The final design incorporated both these styles to make full use of the rating system.

Key Learnings from Rating System UX

The UX case study stemmed from insight into the limitations of the existing rating system. The new design addressed old issues and incorporated better efficiencies.

The Intuit redesign was focused on making content readable, more engaging, and accessible. Looking into product personalization, the content was found to be lacking aesthetic value, as well as being hard to find. The goal was to create content that was easy to find, clear, and consistent.

The implemented solutions included:

• increased readability with increased body text and header spacing
• table of contents on the sidebar for easier navigation
• visible and prominent search bar
• illustrations and designs for pretty visuals

Key Learnings from Intuit

The Intuit case study approaches the problem from a practical point of view. It begins with isolating problems with the interface, in particular with the content. This is an example of a case study that breaks down problems into broader categories, and solves each problem with a practical solution.

This UX case study about a social platform tackles a commonly-faced problem from existing platforms. It addresses the issue of recognizing non-monetary user engagement, to help creators identify their user base.

The case study addresses the problem statement and establishes the design process (building wireframes and prototypes) as well as conducting user testing. The final result is to develop "Discover" pages, engaging layouts, and animated interactions to increase usability.

Key Learnings from Jambb

The study goes into detail regarding problem identification, then moves on to propose solutions that take into account the perspective of all stakeholders involved. It then explains why each design decision was made, and proves its efficacy through testing and prototyping.

Key Takeaways

Developing good UX case studies examples is as much about the details you include as the ones you leave out. Going over UX courses can give you a better understanding of what your case study should look like. A good case study should provide an overview of the problem, include numbers and statistics, and offer practical solutions that directly address the problem. The above-discussed UX case studies provide a good example of the dos and don'ts of a well-structured UX design case study that should be part of every UX portfolio .

Additional Resources

Check out these resources to learn more about UX case studies:

8 UX Case Studies to Read

UX Design Case Study

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10 Exceptional Product Design Portfolios with Case Study Breakdowns

After working with many designers throughout my own career and helping many more build their job-ready portfolios, there are a few designers that I keep coming back to for inspiration and some that are inspiring a new generation of UI/UX and Product Designers to enter the field.

I've chosen 10 of our favorite UI/UX and Product Designers—a colorful tapestry of digital product architects that have evolved from graphic designers, marketers, architects, engineers and everything in-between. Their unique backgrounds and journey bring something special to our industry and illustrate how we can all do more meaningful, interesting and impactful work:

There are 10 things in particular that make these 10 designers really stand out:

• They have each honed their craft from the bottom up (whether having gone through a traditional academic program, an online course like DesignerUp , or being self-taught).
• They are all at different stages of their careers (some newly minted and others seasoned veterans).
• They continue to learn, grow, push the envelope, document and share their genuine experiences.
• They each hail from a different background (and sometimes non-design industry) that informs who they are and what they work on as a designer.
• Their evolution is apparent in their work.
• They are passionate about the problems they solve and find joy in connecting with the users they serve.
• They are transparent about their processes, thoughtful in their communication about it and not afraid to show what worked and what didn't.
• They have focused portfolios that reveal their unique point of view as a designer.
• They are a diverse group of designers from different cultural, gender and socio-economic backgrounds.
• They have so much to teach us all about design and how to use it to express authenticity and to understand and help others do the same.

Case Study Format:   http://simonpan.com/work/uber/

• The Challenge
• Early Insights
• Reframing the Problem
• The Redesign
• Design Strategy

“In a city as busy as San Francisco, over $1 million was wasted per week because of problematic pickups.”

Madeline Wukusick

Madeline is a graduate of our DesignerUp Product Design course. She was able to create an incredible portfolio working through our curriculum, blended with her background in graphic and data design that set her up for immediate success landing professional design roles.

Case Study Format:

• The Observed Problem
• The Research
• In the Insights
• The proposed How Might We Statements
• Lean Canvas and Product Strategy
• Business Requirements
• The Solutions and MVP Features
• Things that could be improved

"Thanks for helping me work through these iterations—it's been tremendously helpful! You have such a knack for fine-tuning and teasing out subtle themes that I hadn't noticed before. From these comments, I have a better sense of some of my growth areas to work on and ways in which to push myself. It also helped me realize that I am most interested in hybrid roles, or at least roles with a strong visual component. Really grateful to have discovered this course :-)" - Madeline

Not an Italian mobster; Johny Vino is an engineers' designer. I've been a long time admirer of his work every since his mind-blowing animations and micro-interactions arrested me mid Dribbble scroll many years ago. He is a thoughtful, meticulous designer that understands how to align user and business goals all while transmuting conventional interaction patterns into something that is altogether transcendent yet familiar.

Case Study Format: https://johnyvino.com/

Process, Goal and Task Oriented that varies with each project

• What he worked on
• What he aim to accomplish
• Business Goals
• Representation of complex data
• Integration

Humans are not perfect. I like to apply 3 principles to ever product I design to help me focus on that. Fitt's Law, Mimicry, Aesthetic Usability Effect

Steph Parrott

Steph is a product designer based in Toronto. Currently working on Plantd and most recently at Square in San Francisco.

Case Study Format: https://www.stephparrott.com/plantd/

• Roles and Process
• App Overview
• Feature proposal
• Design to Development
• Looking to the future and what's next

"As someone who hasn’t eaten meat in almost 20 years, I’m highly motivated to put in the work to find plant-based options, but for those starting to dabble, how can we except them to do the same?" - Steph

Tom is the co-founder of the community and event series Design Club , and an investor & advisor to Bricklane . He currently works  own clients, helping invent, design, and launch new ventures. Before that he held design leadership roles at fashion and fintech startups, and was as a senior designer at a global agency. Case Study Format: http://tom.pe/gc-dashboard.html

• Summary of the problem space, challenges, project and contribution
• Goal and Problem
• Design Principles applied
• Proposed solution and representation of dashboard and data
• Design frameworks used
• Future considerations

"The problem here is that by trying to create something for everyone, we risked helping no one. Avoiding the design equivelant of an identity crisis became a big focus of mine. I'd do this by finding ways to inject a point of view into the product. By knowing what it wasn't, as well as what it was." - Tom Petty

Want to create an incredible portfolio like these full of amazing case studies to get you hired? Enroll in our Product Design Course today!

Garett MacGillivray

Much like myself and other designers of a particular generation, Aussie/Canadian Garett MacGillivray has been around the block and through the evolution of graphic designer, web design, UI/UX Designers and now landed squarely as a full stack Product Designer.

Case Study Format: https://aucadian.com.au/project/goloop

• Exploration and Ideation
• Component Library
• B2B product interface

I've had many labels throughout my career in the digital industry. It's safe to say that I enjoy crafting digital experiences.

Elise is a Bay Area designer that jumped to the bay from NYU. She comes from an advertising and marketing background and has fine tuned her communication skills and processes vast knowledge of the tech and digital product industry has a whole having been on the broadcasting and marketing side of things.

Case Study Format: http://www.elisefu.com/work-komeeda/

• Impact/Metrics
• User testing
• User research
• Information Architecture
• Implementation
• Major Findings
• Formal User Testing

I was driven to design because I felt excited and rewarding to learn about people’s goals and desires, help them solve problems and make their lives easier.

Latiesha Caston

Latisha is a User Experience Designer passionate about holistic, accessible, and inclusive design, based in Seattle.

Case Study Format: https://www.latieshacaston.com/veggie-grill-online-ordering-experience

• The Problem
• The High-level Goal
• The approach
• Pain Points
• Optimizing flow and improving architecture
• Interaction model breakdown
• Looking to the future

"Our high level goal was to design a holistic order-ahead experience that keeps the core of what we've built, while delivering on opportunities, addressing pain points, and setting the stage for the future." - Latisha

Karolis Kosas

Having recently joined the amazing design team at Stripe as a Product designer, Karolis's portfolio is clean and minimal and his case studies really understand the mental model of the user, getting into their heads and revealing the friction points they are feeling and how he can insert a solution that improves on the experience with compromising the soul of the designer.

Case Study Format: http://karoliskosas.com/cinemaclub/

• prototyping
• Built the product from zero

Visual communication is a self-sufficient organism capable of adapting and evolving based on the input of multiple sources.Acting in such context, the designer is an initiator, establishing methods and boundaries for the system to establish itself as an independent entity.

Rohit Singh

One of o ur very own graduates ! Rohit Singh is an up and coming product designer with a focus on helping early-stage startups and new businesses blossom.

Rohit outlines his process for creating an MVP for his digital product from scratch, which serves as a sort of physical and virtual library for the poorest class of India.

Case Study Format: https://work.khadush.in/booksite-an-online-physical-book-sharing-platform/

• Inspiration
• User Interviews
• Lean Canvas
• Visual Design
• Final Words

I specialize in helping early stage startups validate their riskiest assumptions using leading design methods

After analyzing all of these case studies and working with 100s of designers in our product design course to get them ready for the job application process, we've created our own tried-and-true templates to make it easy for designers to replicate the successful format and structure of these top portfolios using Notion .

Each of these amazing portfolios tells the story of the product designer, their evolution, their process and shows what they bring to the world. But it's not easy doing what they do or knowing exactly how to show and tell who you are as designer. Having a solid design education and getting feedback from the design community is the best way to ensure that your work is up to par and being presented in a way the shows your skills and your worth.

Have a look at our partners' advice over at Pathrise on building a strong UX design portfolio .

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Blog Graphic Design 15+ Professional Case Study Examples [Design Tips + Templates]

15+ Professional Case Study Examples [Design Tips + Templates]

Written by: Alice Corner Jan 12, 2023

Have you ever bought something — within the last 10 years or so — without reading its reviews or without a recommendation or prior experience of using it?

If the answer is no — or at least, rarely — you get my point.

Positive reviews matter for selling to regular customers, and for B2B or SaaS businesses, detailed case studies are important too.

Wondering how to craft a compelling case study ? No worries—I’ve got you covered with 15 marketing case study templates , helpful tips, and examples to ensure your case study converts effectively.

Click to jump ahead:

• What is a Case Study?

Business Case Study Examples

Simple case study examples.

• Marketing Case Study Examples

Sales Case Study Examples

• Case Study FAQs

What is a case study?

A case study is an in-depth, detailed analysis of a specific real-world situation. For example, a case study can be about an individual, group, event, organization, or phenomenon. The purpose of a case study is to understand its complexities and gain insights into a particular instance or situation.

In the context of a business, however, case studies take customer success stories and explore how they use your product to help them achieve their business goals.

As well as being valuable marketing tools , case studies are a good way to evaluate your product as it allows you to objectively examine how others are using it.

It’s also a good way to interview your customers about why they work with you.

Related: What is a Case Study? [+6 Types of Case Studies]

Marketing Case Study Template

A marketing case study showcases how your product or services helped potential clients achieve their business goals. You can also create case studies of internal, successful marketing projects. A marketing case study typically includes:

• Company background and history
• The challenge
• How you helped
• Specific actions taken
• Visuals or Data
• Client testimonials

Here’s an example of a marketing case study template:

Whether you’re a B2B or B2C company, business case studies can be a powerful resource to help with your sales, marketing, and even internal departmental awareness.

Business and business management case studies should encompass strategic insights alongside anecdotal and qualitative findings, like in the business case study examples below.

Conduct a B2B case study by researching the company holistically

When it comes to writing a case study, make sure you approach the company holistically and analyze everything from their social media to their sales.

Think about every avenue your product or service has been of use to your case study company, and ask them about the impact this has had on their wider company goals.

In business case study examples like the one above, we can see that the company has been thought about holistically simply by the use of icons.

By combining social media icons with icons that show in-person communication we know that this is a well-researched and thorough case study.

This case study report example could also be used within an annual or end-of-year report.

Highlight the key takeaway from your marketing case study

To create a compelling case study, identify the key takeaways from your research. Use catchy language to sum up this information in a sentence, and present this sentence at the top of your page.

This is “at a glance” information and it allows people to gain a top-level understanding of the content immediately. 

You can use a large, bold, contrasting font to help this information stand out from the page and provide interest.

Learn  how to choose fonts  effectively with our Venngage guide and once you’ve done that.

Upload your fonts and  brand colors  to Venngage using the  My Brand Kit  tool and see them automatically applied to your designs.

The heading is the ideal place to put the most impactful information, as this is the first thing that people will read.

In this example, the stat of “Increase[d] lead quality by 90%” is used as the header. It makes customers want to read more to find out how exactly lead quality was increased by such a massive amount.

If you’re conducting an in-person interview, you could highlight a direct quote or insight provided by your interview subject.

Pick out a catchy sentence or phrase, or the key piece of information your interview subject provided and use that as a way to draw a potential customer in.

Use charts to visualize data in your business case studies

Charts are an excellent way to visualize data and to bring statistics and information to life. Charts make information easier to understand and to illustrate trends or patterns.

Making charts is even easier with Venngage.

In this consulting case study example, we can see that a chart has been used to demonstrate the difference in lead value within the Lead Elves case study.

Adding a chart here helps break up the information and add visual value to the case study. 

Using charts in your case study can also be useful if you’re creating a project management case study.

You could use a Gantt chart or a project timeline to show how you have managed the project successfully.

Use direct quotes to build trust in your marketing case study

To add an extra layer of authenticity you can include a direct quote from your customer within your case study.

According to research from Nielsen , 92% of people will trust a recommendation from a peer and 70% trust recommendations even if they’re from somebody they don’t know.

So if you have a customer or client who can’t stop singing your praises, make sure you get a direct quote from them and include it in your case study.

You can either lift part of the conversation or interview, or you can specifically request a quote. Make sure to ask for permission before using the quote.

This design uses a bright contrasting speech bubble to show that it includes a direct quote, and helps the quote stand out from the rest of the text.

This will help draw the customer’s attention directly to the quote, in turn influencing them to use your product or service.

Less is often more, and this is especially true when it comes to creating designs. Whilst you want to create a professional-looking, well-written and design case study – there’s no need to overcomplicate things.

These simple case study examples show that smart clean designs and informative content can be an effective way to showcase your successes.

Use colors and fonts to create a professional-looking case study

Business case studies shouldn’t be boring. In fact, they should be beautifully and professionally designed.

This means the normal rules of design apply. Use fonts, colors, and icons to create an interesting and visually appealing case study.

In this case study example, we can see how multiple fonts have been used to help differentiate between the headers and content, as well as complementary colors and eye-catching icons.

Marketing case study examples

Marketing case studies are incredibly useful for showing your marketing successes. Every successful marketing campaign relies on influencing a consumer’s behavior, and a great case study can be a great way to spotlight your biggest wins.

In the marketing case study examples below, a variety of designs and techniques to create impactful and effective case studies.

Show off impressive results with a bold marketing case study

Case studies are meant to show off your successes, so make sure you feature your positive results prominently. Using bold and bright colors as well as contrasting shapes, large bold fonts, and simple icons is a great way to highlight your wins.

In well-written case study examples like the one below, the big wins are highlighted on the second page with a bright orange color and are highlighted in circles.

Making the important data stand out is especially important when attracting a prospective customer with marketing case studies.

Use a simple but clear layout in your case study

Using a simple layout in your case study can be incredibly effective, like in the example of a case study below.

Keeping a clean white background, and using slim lines to help separate the sections is an easy way to format your case study.

Making the information clear helps draw attention to the important results, and it helps improve the  accessibility of the design .

Business case study examples like this would sit nicely within a larger report, with a consistent layout throughout.

Use visuals and icons to create an engaging and branded business case study

Nobody wants to read pages and pages of text — and that’s why Venngage wants to help you communicate your ideas visually.

Using icons, graphics, photos, or patterns helps create a much more engaging design. 

With this Blue Cap case study icons, colors, and impactful pattern designs have been used to create an engaging design that catches your eye.

Use a monochromatic color palette to create a professional and clean case study

Let your research shine by using a monochromatic and minimalistic color palette.

By sticking to one color, and leaving lots of blank space you can ensure your design doesn’t distract a potential customer from your case study content.

In this case study on Polygon Media, the design is simple and professional, and the layout allows the prospective customer to follow the flow of information.

The gradient effect on the left-hand column helps break up the white background and adds an interesting visual effect.

Did you know you can generate an accessible color palette with Venngage? Try our free accessible color palette generator today and create a case study that delivers and looks pleasant to the eye:

Add long term goals in your case study

When creating a case study it’s a great idea to look at both the short term and the long term goals of the company to gain the best understanding possible of the insights they provide.

Short-term goals will be what the company or person hopes to achieve in the next few months, and long-term goals are what the company hopes to achieve in the next few years.

Check out this modern pattern design example of a case study below:

In this case study example, the short and long-term goals are clearly distinguished by light blue boxes and placed side by side so that they are easy to compare.

Use a strong introductory paragraph to outline the overall strategy and goals before outlining the specific short-term and long-term goals to help with clarity.

This strategy can also be handy when creating a consulting case study.

Use data to make concrete points about your sales and successes

When conducting any sort of research stats, facts, and figures are like gold dust (aka, really valuable).

Being able to quantify your findings is important to help understand the information fully. Saying sales increased 10% is much more effective than saying sales increased.

While sales dashboards generally tend it make it all about the numbers and charts, in sales case study examples, like this one, the key data and findings can be presented with icons. This contributes to the potential customer’s better understanding of the report.

They can clearly comprehend the information and it shows that the case study has been well researched.

Use emotive, persuasive, or action based language in your marketing case study

Create a compelling case study by using emotive, persuasive and action-based language when customizing your case study template.

In this well-written case study example, we can see that phrases such as “Results that Speak Volumes” and “Drive Sales” have been used.

Using persuasive language like you would in a blog post. It helps inspire potential customers to take action now.

Keep your potential customers in mind when creating a customer case study for marketing

82% of marketers use case studies in their marketing  because it’s such an effective tool to help quickly gain customers’ trust and to showcase the potential of your product.

Why are case studies such an important tool in content marketing?

By writing a case study you’re telling potential customers that they can trust you because you’re showing them that other people do.

Not only that, but if you have a SaaS product, business case studies are a great way to show how other people are effectively using your product in their company.

In this case study, Network is demonstrating how their product has been used by Vortex Co. with great success; instantly showing other potential customers that their tool works and is worth using.

Related: 10+ Case Study Infographic Templates That Convert

Case studies are particularly effective as a sales technique.

A sales case study is like an extended customer testimonial, not only sharing opinions of your product – but showcasing the results you helped your customer achieve.

Make impactful statistics pop in your sales case study

Writing a case study doesn’t mean using text as the only medium for sharing results.

You should use icons to highlight areas of your research that are particularly interesting or relevant, like in this example of a case study:

Icons are a great way to help summarize information quickly and can act as visual cues to help draw the customer’s attention to certain areas of the page.

In some of the business case study examples above, icons are used to represent the impressive areas of growth and are presented in a way that grabs your attention.

Use high contrast shapes and colors to draw attention to key information in your sales case study

Help the key information stand out within your case study by using high contrast shapes and colors.

Use a complementary or contrasting color, or use a shape such as a rectangle or a circle for maximum impact.

This design has used dark blue rectangles to help separate the information and make it easier to read.

Coupled with icons and strong statistics, this information stands out on the page and is easily digestible and retainable for a potential customer.

Case Study Examples Summary

Once you have created your case study, it’s best practice to update your examples on a regular basis to include up-to-date statistics, data, and information.

You should update your business case study examples often if you are sharing them on your website .

It’s also important that your case study sits within your brand guidelines – find out how Venngage’s My Brand Kit tool can help you create consistently branded case study templates.

Case studies are important marketing tools – but they shouldn’t be the only tool in your toolbox. Content marketing is also a valuable way to earn consumer trust.

Case Study FAQ

Why should you write a case study.

Case studies are an effective marketing technique to engage potential customers and help build trust.

By producing case studies featuring your current clients or customers, you are showcasing how your tool or product can be used. You’re also showing that other people endorse your product.

In addition to being a good way to gather positive testimonials from existing customers , business case studies are good educational resources and can be shared amongst your company or team, and used as a reference for future projects.

How should you write a case study?

To create a great case study, you should think strategically. The first step, before starting your case study research, is to think about what you aim to learn or what you aim to prove.

You might be aiming to learn how a company makes sales or develops a new product. If this is the case, base your questions around this.

You can learn more about writing a case study  from our extensive guide.

Related: How to Present a Case Study like a Pro (With Examples)

Some good questions you could ask would be:

• Why do you use our tool or service?
• How often do you use our tool or service?
• What does the process of using our product look like to you?
• If our product didn’t exist, what would you be doing instead?
• What is the number one benefit you’ve found from using our tool?

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• 12 Essential Consulting Templates For Marketing, Planning and Branding
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20+ Outstanding UX/UI Design Case Studies

Discover an expertly curated collection of 20+ inspirational UX/UI design case studies that will empower you to create outstanding case studies for your own portfolio.

• Comprehensive end-to-end case studies covering research, ideation, design, testing, and conclusions.
• Perfect for designers building portfolios and looking for inspiration to create their own case studies.
• Learn new methods and techniques, improve your understanding, and apply them to your projects.
• Gain insights from the successes and challenges of accomplished designers.

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All case studies included in this collection are sourced from real designers' portfolios and are used for the purpose of learning and inspiration. The original authors retain all rights to their work.

9 Converting Case Study Design Examples that Drive Sales

Get inspiration from case study design examples that persuade and drive action, learn tips on how to design a case study, and grab quality templates.

Dominika Krukowska

7 minute read

Short answer

What makes converting case study design?

A converting case study design combines clear and persuasive storytelling with impactful visuals. It shows rather than tells your client's success story. It employs interactive elements, mixes videos, animations, images, and text, and includes live graphs and charts which together improve engagement, memorability, and conversion.

Neglecting case study design can cost you sales

In the competitive world of marketing, every tool in your arsenal counts. And as it turns out, case studies are not just a tool—they're a powerhouse.

For 2 years running, case studies have been ranked as the top sales driver , with 40% of marketers finding them highly effective.

But here’s the catch: getting your case studies wrong can backfire. If your case study content or design is weak, this reflects on you. Which has the effect of making your company seem untrustworthy.

Simply put, by not giving due attention to your case study design, you're not just missing out on potential sales, you might also be pushing away prospects.

This guide will teach you how to design case studies that build trust and resonate with prospective customers. I’ll also throw in some case study design templates to make your case study creation process a breeze.

Let’s go!

What is the biggest challenge in case study design?

The main challenge in case study design is the costly back-and-forth with designers, developers, and content writers. Bouncing ideas and adding client feedback can stretch production time and budgets.

Just so you know…Storydoc solves all this by automatically adapting any content changes you make to design (including charts and graphs) and aligns it with your branding. This makes the process easier for you, reduces back-and-forth, and saves you money.

What is the best file format for case study design?

Choosing the right format is key to maximizing your case study's reach and impact. Let’s explore the options:

1) Storydoc

Storydoc is a scroll-based format that transforms your content into a visually engaging narrative. While it provides a seamless flow and dynamic presentation, those used to traditional layouts might find it a bit different.

Webpage is essentially a digital page on the internet. It's accessible from anywhere, easy to share via a link, and can be updated in real-time. The downside? It's dependent on an internet connection.

3) Flipbook

Flipbook offers a digital reading experience that mimics the feel of flipping through a physical book, enhanced with interactive elements. It's immersive, but some might prefer more straightforward document formats.

PDF is a widely-used digital document format that maintains its appearance across different devices. It's reliable for offline viewing and sharing, but lacks the interactive features of some newer formats.

PPT, short for PowerPoint, is a slide-based format that’s great for in-person presentations. It allows for dynamic visuals and is familiar to many, but it’s less innovative compared to some of the latest design trends and doesn’t engage modern audiences.

What are the main types of case study design?

Static case study: Traditional format, mostly text-based, easy to produce, and straightforward in presenting information and results.

Multimedia case study: Combines text with videos, images, and audio, offering a richer, more engaging experience for the audience.

Interactive case study: This is where design takes center stage. With clickable elements, animations, and dynamic layouts, it turns passive reading into an engaging journey.

Here’s what a static and interactive presentation look like side by side.

Case study design examples that tell a persuasive story

A great case study is not just about the story it tells, but also how it's presented. The design plays a huge role in making your audience feel connected and engaged.

A well-designed case study can make the difference between a quick skim and a deep dive into your content.

Creating that perfect blend of compelling narrative and eye-catching design might seem challenging, but with the right inspiration, it's totally achievable.

Let’s explore some case study design examples to inspire your own:

Simple case study design

A light and airy design that feels welcoming. Neutral colors set a calm backdrop, allowing the video on the cover to take center stage.

With plenty of image placeholders, it's easy to mix text and visuals. The running numbers add a fun touch, making data easy to understand.

Marketing case study design

This design in rich in blues, ranging from soft pastels to deeper hues. Dynamic variables ensure quick personalization, while content grouped in tabs offers structured storytelling.

The timeline slide, combined with dataviz elements, crafts a compelling narrative that's both visually and informatively rich.

UX case study design

A muted gray palette sets the stage for content to shine. Dynamic variables allow for on-the-fly customization, while media arrays are perfect for presenting different focus groups.

Dataviz elements turn numbers into stories, and tabbed content organizes information efficiently. The 'Read more' button cleverly hides additional text, ensuring a clutter-free design.

Real estate case study design

A visual treat for a visual industry. Image placeholders let your listings shine, while data visualization elements present property trends or comps effectively. The interactive slides guide readers, making every property tour a memorable journey.

Medical case study design

A therapeutic blend of blues sets a professional yet calming tone. Full-screen stock images and videos from the healthcare industry are overlaid with text. The narrated design and mix of text and visuals give a full view while keeping things tidy.

Business case study design

A lively mix of yellow and green breathes life into this design. The cover captivates with dual image/video placeholders, setting the tone for what's inside.

Dataviz elements transform data into visual tales, while tabs segment content for easy navigation. The design ensures that even with added text, the layout remains uncluttered and aesthetically pleasing.

Light mode case study design

Here's a design that's crisp and refreshing. A hint of blue perks up the overall look, making your content pop without overwhelming. The layout is spacious, using white space smartly to let your content breathe.

It's all about presenting your case study in a way that's both visually pleasing and super easy to follow.

Modern case study design

A refreshing design that plays with various shades of blue. The layout is thoughtfully crafted, with generous white space allowing each element to breathe.

Dynamic variables allow for tailored presentations, while the logo placeholder adds a personal touch. Text and image placeholders, easily refined with AI assistance, ensure your message resonates powerfully.

Dark mode case study design

This design is a bold choice that pays off. The mix of deep black and bright blue creates a striking contrast that's sure to grab attention.

Beyond the colors, the layout is crafted to showcase your content in the best light, making your case study a blend of style and substance.

Case study design best practices

While the content narrates the story, the design ensures it's heard, understood, and remembered. Let's dive into the design practices that can elevate your case study from good to exceptional:

1) Use narrated design - scrollytelling

This isn't just a trendy term; scrollytelling transforms the way people consume and interact with the content by offering a guided, cohesive experience.

As they scroll, each section seamlessly transitions to the next, making the narrative more engaging and memorable.

Here's an example of scrollytelling by one of our clients:

2) Personalize your case study

Generic designs are forgettable. Tailor your design elements to mirror your audience's industry, challenges, and aspirations. By making your case study personally relevant, you're not just sharing a success story; you're showing them a potential future.

Here's what a personalized slide looks like:

3) Use high-quality visuals

Every visual should serve a purpose. Whether it's an image, an icon, or a background shade, it should add value to the narrative. Prioritize visuals that complement the content, guiding the reader's eye and reinforcing key points.

4) Visualize your data

Numbers validate your narrative, but blocks of percentages and figures can be daunting. Transform this data into compelling visuals. Graphs, pie charts, and infographics can make data not only digestible but also persuasive.

Here's an example of interactive data visualization elements:

5) Use interactive elements

Interactivity is more than just a design perk; it's a tool for engagement. Hover effects, pop-up annotations, or even embedded videos can turn a passive reading session into an interactive exploration, deepening the connection with the content.

Here’s an example for you. Scroll down, play around with it, click on things, feel the difference between reading a static document and interacting with a scrollytelling case study.

Here's an example of an interactive slide:

6) Use consistent branding

Consistency creates trust. Your case study should be an extension of your brand identity. A consistent use of colors, fonts, and design motifs not only reinforces brand recall but also adds an air of professionalism.

Storydoc automatically takes care of your branding for you. Maybe you’d like to give it a try.

7) Make sure it’s optimized for mobile viewing

With a significant chunk of users accessing content on mobile, responsiveness isn't optional; it's a must. This means responsive design, readable fonts, and touch-friendly interactive elements.

Here's an example of responsive design:

8) End with a clear CTA

A case study, while informative, also serves a purpose. It could be to drive more inquiries, encourage product trials, or simply to share more insights. A well-placed, clear call-to-action guides the reader on the next steps, making the content actionable.

Here's an example of a next steps slide:

9) Apply a balanced layout

A well-designed case study strikes a balance between text and visuals. Avoid cramming too much information on a single slide. Instead, ensure there's a harmonious blend of words and images, making the content both informative and visually appealing.

10) Use white space

Don't underestimate the power of simplicity. White space, or the empty space around your content elements, gives your design breathing room. It makes the content easier on the eyes and helps highlight key information.

Case study design mistakes to avoid

A well-designed case study can build trust with your audience and ultimately drive sales, but there are some design mistakes that can reduce its impact. Let’s explore the most common ones and how to avoid them:

1) Don’t design your case study as PDF

While PDFs are universal, they can be limiting in terms of interactivity and adaptability. In a digital age, consider more dynamic formats that enhance user experience.

2) Don’t overload with too much visual content

Visuals can enrich your story, but too many can distract. Aim for a balance where visuals complement the text, not overshadow it.

3) Don’t use low-quality images

Blurry or pixelated images can undermine your case study's credibility. Always choose high-resolution images that add clarity and professionalism.

4) Don’t neglect mobile optimization

These days, a third of all decks are opened on mobile devices . If your case study isn't mobile-friendly, you risk alienating a significant portion of your audience.

5) Don’t make it too text-heavy

While details are essential, long blocks of text can discourage readers. Break up the content with relevant visuals, headers, and bullet points to enhance readability.

6) Don’t hide your CTAs

Your call-to-action is the bridge between engagement and action. If it blends in too much, readers might miss out on the next steps. Ensure your CTA stands out and is easy to spot.

7) Don’t clash color schemes

Picking the right colors sets the mood. Go for shades that look good together and are easy on the eyes.

8) Don’t overuse stock images

Stock photos are convenient, but using too many can make your case study feel less personal. Try to mix in real photos to give it a genuine touch.

Interactive case study design templates

Imagine spending hours, even days, wrestling with design tools, trying to craft a case study from scratch. Or, just as bad, non-stop synchronizing with a designer and a developer on making your vision come to life.

The struggle is real. That’s why I put together a library of interactive case study design templates to make things easier.

These ready-to-use designs transform your success stories into immersive experiences, making your audience feel part of the journey. No more fussing over layouts or visuals; just plug in your content, and voilà!

Hi, I'm Dominika, Content Specialist at Storydoc. As a creative professional with experience in fashion, I'm here to show you how to amplify your brand message through the power of storytelling and eye-catching visuals.

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• Inspiration

Case study designs

Express yourself with a custom case study design created just for you by a professional designer. Need ideas? We’ve collected some amazing examples of case study images from our global community of designers. Get inspired and start planning the perfect case study design today.

HALLSTAR Poster design

WildJar - Website Design

CPA Firm needs Capability Statement for Federal Government clients

Case Study Template for Environmental Nonprofit

Case Study for Top Digital Agency

I created three client case studies in PowerPoint for Digital Agency Fathom. Designed in-line with Fathom's branding with a layout that's easy to be updated and edited for various types of client case studies. I also included editable icons to help highlight key statistics and facts. Each design was produced in three sizes, 16:9, 4:3 and US letter.

Need Refresh of Case Study Flyer

Template for a 2 page photocentric feature project template sheet for Heavy!

Case studies for economic development

A set of case studies for a technology company dealing with economic development of different states. Bold, bright colors, gradients and subtle illustrations with color coding for each section give it a fresh as opposed to too sober and technical look while still conveying seriousness of the topic.

Ultra modern, clean & contemporary 2 page customer case ctudy

A clean modern case study design with the use of beautiful cartoon icons.

Case Study Template For Microsoft Word

A Microsoft Word template that will allow the client to make a series of Customer (Case Studies) Stories that can be printed and provided to client's customers.

Case Study Design

Case Study design for a growth marketing consulting firm focusing on data analytics. B2B,

Case Study Template

Systems & Tools Connectivity Template

This Wiring diagram Template designed for future use, to simplify and visualize connections and relationships of the media platforms. This solution/layout/usage made the connectivity-Chain unequivocal for the viewer and even for the creator, who can create they clean and informational report in minutes. The template, the layout of the "board" and the elements are make possible to manage the complex data of each individual stations and they relations also with the overall status and segment. And makes also these clean also for the viewer in seconds, who immediattely get the information what he would like to know.

Case Study Template for Pandata Group

Pandata Group looking for a case studies template that they can use for promoting their recent project success in data and analytics. Also, they need to be consistent in look and appearance :)

Case study landing page

A well designed case study which will be easy flowing and match the website.

MyLendingPal Proposal

Proposal Design layout design for MyLendingPal

Very clear instructions was given by the client. Simple yet professional design.

Case study designs not a good fit? Try something else:

How to create your design.

If you want an amazing case study design that stands out from the competition, work with a professional designer. Find and hire a designer to make your vision come to life, or host a design contest and get ideas from designers around the world.

Start a contest

Designers from around the world pitch you ideas. You provide feedback, hone your favorites and choose a winner.

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Find the perfect designer to match your style and budget. Then collaborate one-on-one to create a custom design.

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What makes a good case study design?

A great design shows the world what you stand for, tells a story and makes people remember your brand. Graphic design communicates all of that through color, shape and other design elements. Learn how to make your case study design tell your brand’s story.

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The 7 principles of design Graphic design adheres to rules that work beneath the surface of any great artwork. Learn all about them here… Keep reading

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How To Write A Case Study For Your Design Portfolio

Case studies are an important part of any designer’s portfolio. Read this article to learn everything you need to know to start writing the perfect case study.

When you’re putting together your online design portfolio , design case studies are a great way to showcase your experience and skills. They also give potential clients a window into how you work.

By showing off what you can do and your design process, case studies can help you land more clients and freelance design jobs —so it can be smart to dedicate an entire section of your online portfolio website to case studies.

Getting Started

So—what is a design case study and how do they fit in your portfolio.

Let’s get some definitions out of the way first, shall we? A design case study is an example of a successful project you’ve completed. The exact case study format can vary greatly depending on your style and preferences, but typically it should outline the problem or assignment, show off your solution, and explain your approach.

One of the best ways to do that is to use a case study design that’s similar to a magazine article or long-form web article with lots of images throughout. When building your case study portfolio, create a new page for each case study. Then create a listing of all your case studies with an image and link to each of them. Now, let’s get into the nitty-gritty of creating these case studies.

Choose Your Best Projects

To make your online portfolio the best it can be , it’s good to be picky when choosing projects for case studies. Since your portfolio will often act as your first impression with potential clients, you only want it to showcase your best work.

If you have a large collection of completed projects, you may have an urge to do a ton of case studies. There’s an argument to be made in favor of that, since it’s a way to show off your extensive experience. In addition, by including a wide variety of case studies, it’s more likely that potential clients will be able to find one that closely relates to their business or upcoming project.

But don’t let your desire to have many case studies on your portfolio lead you to include projects you’re not as proud of. Keep in mind that your potential clients are probably busy people, so you shouldn’t expect them to wade through a massive list of case studies. If you include too many, you can never be sure which ones potential clients will take a look at. As a result, they may miss out on seeing some of your best work.

There’s no hard-and-fast rule for how many case studies to include. It’ll depend on the amount of experience you have, and how many of your completed projects you consider to be among your best work.

Use Your Design Expertise

When creating the case study section of your portfolio, use your designer’s eye to make everything attractive and easily digestible. One important guideline is to choose a layout that will enable you to include copy and image captions throughout.

Don’t have your portfolio up and running yet and not sure which portfolio platform is best for you? Try one that offers a free trial and a variety of cool templates that you can play around with to best showcase your design case studies.

If you don’t provide context for every image you include, it can end up looking like just a (somewhat confusing) image gallery. Case studies are more than that—they should explain everything that went into what you see in the images.

Check Out Other Case Study Examples for Inspiration

Looking at case study examples from successful designers is a great way to get ideas for making your case study portfolio more effective. Pay special attention to the case study design elements, including the layout, the number of images, and amount of copy. This will give you a better idea of how the designer keeps visitors interested in the story behind their projects.

To see some great case study examples, check out these UX designer portfolios .

Try a Case Study Template

There are plenty of resources online that offer free case study templates . These templates can be helpful, as they include questions that’ll help you ensure you’ve included all the important information.

However, most of them are not tailored to designers. These general case study templates don’t have the formatting you’ll want (i.e. the ability to include lots of images). Even the ones that are aimed at designers aren’t as effective as creating your own design. That’s why case study templates are best used as a starting point to get you thinking, or as a checklist to ensure you’ve included everything.

How to Write Case Studies

Maintain your usual tone.

You should write your case studies in the same personal, authentic (yet still professional!) tone of voice as you would when creating the About Me section of your portfolio . Don’t get bogged down in too much technical detail and jargon—that will make your case studies harder to read.

Since your case studies are part of your online portfolio, changing your usual tone can be jarring to the reader.

Instead, everything on your portfolio should have a consistent style. This will help you with creating brand identity . The result will be potential clients will be more connected to your writing and get the feeling that they’re learning what makes you unique.

Provide Some Context

Case studies are more effective when you include some information at the beginning to set the stage. This can include things like the date of the project, name of the client, and what the client does. Providing some context will make the case study more relatable to potential clients.

Also, by including the date of the project, you can highlight how your work has progressed over time. However, you don’t want to bog down this part of the case study with too much information. So it only really needs to be a sentence or two.

Explain the Client’s Expectations

Another important piece of information to include near the beginning of your case study is what the client wanted to accomplish with the project. Consider the guidelines the client provided, and what they would consider a successful outcome.

Did this project involve unique requirements? Did you tailor the design to suit the client’s brand or target audience? Did you have to balance some conflicting requirements?

Establishing the client’s expectations early on in the case study will help you later when you want to explain how you made the project a success.

Document Your Design Process

As you write your case study, you should take a look at your process from an outsider’s point of view. You already know why you made the decisions you did, so it may feel like you’re explaining the obvious. But by explaining your thought process, the case study will highlight all the consideration you put into the design project.

This can include everything from your initial plan to your inspiration, and the changes you made along the way. Basically, you should think about why you took the approach you did, and then explain it.

At this point, consider mentioning any tricks you use to make your design process more efficient . That can include how you managed your time, how you communicated with clients, and how you kept things on track.

Don’t Be Afraid to Mention Challenges

When writing a case study, it can be tempting to only explain the parts that went flawlessly. But you should consider mentioning any challenges that popped up along the way.

Was this project assigned with an extremely tight deadline? Did you have to ask the client to clarify their desired outcome? Were there revisions requested?

If you have any early drafts or drawings from the project saved, it can be a good idea to include them in the case study as well—even if they show that you initially had a very different design in mind than you ended up with. This can show your flexibility and willingness to go in new directions in order to achieve the best results.

Mentioning these challenges is another opportunity to highlight your value as a designer to potential clients. It will give you a chance to explain how you overcame those challenges and made the project a success.

Show How the Project’s Success Was Measured

Case studies are most engaging when they’re written like stories. If you followed the guidelines in this article, you started by explaining the assignment. Next, you described the process you went through when working on it. Now, conclude by going over how you know the project was a success.

This can include mentioning that all of the client’s guidelines were met, and explaining how the design ended up being used.

Check if you still have any emails or communications with the client about their satisfaction with the completed project. This can help put you in the right mindset for hyping up the results. You may even want to include a quote from the client praising your work.

Start Writing Your Case Studies ASAP

Since case studies involve explaining your process, it’s best to do them while the project is still fresh in your mind. That may sound like a pain; once you put a project to bed, you’re probably not looking forward to doing more work on it. But if you get started on your case study right away, it’s easier to remember everything that went into the design project, and why you made the choices you did.

If you’re just starting writing your case studies for projects you’ve completed in the past, don’t worry. It will just require a couple more steps, as you may need to refresh your memory a bit.

Start by taking a look at any emails or assignment documents that show what the client requested. Reviewing those guidelines will make it easier to know what to include in your case study about how you met all of the client’s expectations.

Another helpful resource is preliminary drafts, drawings, or notes you may have saved. Next, go through the completed project and remind yourself of all the work that went into achieving that final design.

Draw Potential Clients to See Your Case Studies

Having a great portfolio is the key to getting hired . By adding some case studies to your design portfolio, you’ll give potential clients insight into how you work, and the value you can offer them.

But it won’t do you any good if they don’t visit your portfolio in the first place! Luckily, there are many ways you can increase your chances. One way is to add a blog to your portfolio , as that will improve your site’s SEO and draw in visitors from search results. Another is to promote your design business using social media . If you’re looking to extend your reach further, consider investing in a Facebook ad campaign , as its likely easier and less expensive than you think.

Once clients lay eyes on all your well-written, beautifully designed case studies, the work will come roaring in!

Want to learn more about creating the perfect design portfolio? 5 Designers Reveal How to Get Clients With Your Portfolio 20 Design Portfolios You Need to See for Inspiration Study: How Does the Quality of Your Portfolio Site Influence Getting Hired?

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5 inspiring web design case studies

A good case study makes for a top calling card; check out these examples.

The reality of web design is that once you've finished a project, you hopefully move straight onto the next one. However, every site you deliver is an essential portfolio piece that demonstrates your skills and abilities, and while you'll usually want to link to your recent work on your site, it pays to do the job properly.

Rather than simply grabbing a screenshot of a landing page and a link and adding it to your online portfolio, writing up an engaging case study on your work can be a lot more worthwhile. Case studies don't need to be lengthy essays; they just need to give readers a taste of your process and provide some insight into the challenges you've faced over the course of a web build and how you solved them. 

They're a great way to let potential clients know how you work, and they can also provide inspiration for other designers and developers; here are five of our favourite recent examples. Make sure you also check out our top web design tips .

• How to write engaging case studies for your portfolio

01. Museum of Science and Industry of Chicago

For a really inspiring case study, it's hard to beat DogStudio's extensive piece chronicling its work for the Museum of Science and Industry of Chicago. The museum is a vast and highly respected American institution, and you can't help but get the impression that DogStudio was punching well above its weight when it won the commission to rethink and revamp its web platform, but as this case study reveals, it carried the job off with aplomb.

Packed with revealing wireframes, imagery and animations, it's a fascinating insight into a massive and challenging build that had to cater for more than five million online visitors wanting to do everything from buy tickets through to figuring out where to park and finding information about individual exhibits. 

02. National Geographic: A Bear's-Eye View of Yellowstone

Sometimes it's better to show rather than tell. For this captivating look at Yellowstone National Park as seen by four bears fitted with camera collars and GPS, Hello Monday had a wealth of footage, data and expert analysis to work with. And rather than go into dry details of how it fitted everything together, it keeps things brief in its case study , providing a short outline of the project and deliverables before moving on to an entirely visual essay that demonstrates just how much work went into creating this digital feature.

As well as a good helping of footage and screenshots showcasing what the site's all about, what we really love about this study is a section dedicated to how Hello Monday stamped its own personality on the project, breathing extra life into the feature with animation, watercolour illustrations and pencil-drawn portraits of each bear.

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03. Once Upon a Time in… Hollywood

Currently doing big business at the box office, Quentin Tarantino's Once Upon a Time in… Hollywood is a love letter to 1960's cinema that recreates its era with Tarantino's typical attention to detail. And to create an online presence that captured the feel of 1969 Hollywood as well as the film, LA agency Watson went the extra mile to create a digital magazine that feels like it could have come off a newsstand 50 years ago.

In this case study the Watson team explain not only the thinking behind the magazine and its pitch-perfect adverts, but also how they create a physical print run of the mag that got handed out at the premiere and first-night screenings, creating a whole other social buzz as movie fans posted shots of their magazine to prove that they were there. If you're looking for ideas on how to run a strong social campaign, there's some great material here. 

04. British Red Cross

Kota's case study on its recent work with the British Red Cross is a clear and concise piece that provides valuable insight on the challenges – and opportunities – of working on a campaign with an institution with clear-cut brand guidelines that need to be adhered to. In the case of the British Red Cross's OneKindThing campaign, Kota had to create a platform that stood out from previous campaigns while staying within the society's pretty epic brand guidelines.

With a handful of images and a couple of paragraphs, Kota outlines how it managed just that, and also covers some of the technical hurdles that had to be overcome to deliver the finished site. The end result was well worth the effort, as the British Red Cross testimonial at the end of the case study reveals.

05. Stonewall Forever

To mark the 50th anniversary of the Stonewall Riots, an event that helped bring about the Pride movement, Stink Digital partnered with The LGBT Community Center to create Stonewall Forever, an immersive digital experience that features key narratives and previously unheard stories from LGBTQ+ history. 

Stink Digital's case study explains how it built a living monument to 50 years of Pride, based in Christopher Park, New York, but accessible anywhere through a website or AR app, and goes into some detail of the challenges of creating a WebGL monument that consists of over 10,000 individual shards with post-processing effects, but still runs at 60fps, even on low-end devices. 

Beyond the technical challenges, though, this is an absorbing and insightful piece on a project that explores life before, during and after the Stonewall Riots.

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Jim McCauley is a writer, performer and cat-wrangler who started writing professionally way back in 1995 on PC Format magazine, and has been covering technology-related subjects ever since, whether it's hardware, software or videogames. A chance call in 2005 led to Jim taking charge of Computer Arts' website and developing an interest in the world of graphic design, and eventually led to a move over to the freshly-launched Creative Bloq in 2012. Jim now works as a freelance writer for sites including Creative Bloq, T3 and PetsRadar, specialising in design, technology, wellness and cats, while doing the occasional pantomime and street performance in Bath and designing posters for a local drama group on the side.

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Visualizers, niccolo miranda, designedbypaul, obviously ai, contractbook, pixel true designs, tubik studio.

• Cosima Mielke
• Nov 9, 2022

Design Systems: Useful Examples and Resources

• 17 min read
• Design Systems , Inspiration , Resources , Round-Ups , Case Studies
• Share on Twitter ,  LinkedIn

About The Author

Cosima has been an editor at SmashingMag since 2013. Whenever she’s not writing articles for the weekly Smashing Newsletter , she’s probably working on a … More about Cosima ↬

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Design systems ensure alignment, reusability, and consistency across a project or brand. And while we have gotten very good at breaking down UIs into reusable components, a lot of design systems aren’t as useful and practical as they could be, or they aren’t even used at all. So how can you make sure that the work you and your team put into a design system really pays off? How can you create a design system that everyone loves to use ?

In this post, we’ll take a closer look at interesting design systems that have mastered the challenge and at resources that help you do the same. We’ll explore how to deal with naming conventions, how motion and accessibility fit into a design system, and dive deep into case studies, Figma kits, and more. We hope that some of these pointers will help you create a design system that works well for you and your team.

Table of Contents

Below you’ll find quick jumps to real-world design systems and specific design system topics. Scroll down for a general overview. Or skip the table of contents .

• Audi Design System
• Brand Estonia Design System
• Carbon Design System
• Culture Amp Design System
• Deutsche Bahn Design System
• If Design System
• Nord Design System
• Olympic Brand Design System
• Shopify Design System
• Workbench Design System
• accessibility
• brand expression
• case studies
• custom design attributes
• data visualization
• enterprise design systems
• live examples
• measuring design systems
• multi-lingual design
• naming conventions
• ROI calculator
• visual examples

Inspiring Real-World Design Systems

Nord: accessibility and naming conventions.

Bringing together everything that’s required to manage a healthcare business digitally, Nordhealth creates software that aims to redefine healthcare. As such, their design system Nord is heavily focused on accessibility.

Nord offers plenty of customization options, themes, and a fully-fledged CSS framework, plus dedicated guides to naming conventions and localization , for example. Unfortunately, the Nord Figma Toolkit isn’t open-sourced yet.

Workbench: Comprehensive Live Examples

Gusto serves more than 200,000 businesses worldwide, automating payroll, employee benefits, and HR. To enable their team to develop cohesive and accessible experiences for Gusto’s platform, the Workbench design system encompasses Gusto’s design philosophy, design tokens, creative assets, React components, and utilities — and documentation to tie it all together.

What really stands out in the Workbench system are the comprehensive live examples that explain exactly how components should be used in different contexts. Do’s and don’ts, visual explanations, and implementation details ensure that both designers and developers working with Workbench can use the design system effectively . For even more convenience, there’s also a Gusto Workbench VS Code Extension with common snippets for UI components.

Olympic Brand: Branding And Multi-Lingual Design

The Olympic Games are probably one of the most widely recognized brands in the world. Since the birth of the modern Games more than 125 years ago, hundreds of people have grown and enhanced the Olympic brand. To increase consistency, efficiency and impact across all that they do, the IOC hired a Canadian agency to create a comprehensive design system that conveys the timeless values of the Olympic Games and propels the brand into the future.

The Olympic design system is focused on branding and identity design, but also provides examples of illustrations and graphic elements. It shows how to manage multi-lingual challenges and how to use typography, with plenty of good and not-so-good examples and guidance notes along the way.

Brand Estonia: Custom Design Attributes

Pure and contrasting nature, digital society, and smart, independent-minded people are the core values behind the brand Estonia. The Brand Estonia design system maps the country’s strengths and shows how to express them through writing, designs, presentations, and videos.

Stories, core messages, facts, and plenty of examples and templates provide a solid foundation for creating texts and designs across the brand — be it on the web, in social media, or print. A special highlight of Estonia’s design system lies on authentic photos and custom design attributes such as wordmarks and boulders to underline the message.

Audi: Visual Examples Of Do’s And Don’ts

Audi UIs range from websites to applications for a particular service. The Audi design system provides a joint set of components, modules, and animations to create a well-balanced, system-wide user experience — from the app to the vehicle.

Along with brand appearance guidelines and UI components, a handy feature of the design system is its comprehensive set of visual examples of how a component should (and shouldn’t) be used in Audi’s interfaces. There is also a Audi UI Kit for Figma and a Sketch UI library that ensure that designers use the most up-to-date components and icons in their products.

Deutsche Bahn: Content Guidelines And UX Writing

Deutsche Bahn, the national railway company of Germany, is one of the most recognized brands in Germany. With the help of their DB Digital Product Platform , the company enables developers, designers, and copywriters to build flexible digital experiences with an emphasis on mobility.

The design system features content guidelines, accessibility considerations, code examples, components, and contextual examples of how to use them. It also provides guidelines around UX writing and helpful visual guides to accessibility and logo. Everything is open source on GitHub and NPM.

Shopify, If, And More: Data Visualization

Data is pretty much useless if we can’t make sense of it. Luckily, data visualization helps us tell the full story. But how to include data visualization in a design system? Here are some examples.

Shopify’s design system Polaris maps out guidelines for how to approach data visualization and defines five core traits for successful data visualizations. Do’s and don’ts for different data visualizations deliver practical examples. Culture Amp features helpful further reading resources for each type of data visualization they define in their design system. The If Design System shines a light on color in data visualizations, and the Carbon Design System comes with demos and ready-to-use code snippets for React, Angular, Vue, and Vanilla.

Design Systems For Figma

Atlassian, Uber, Shopify, Slack — these are just a few of the design systems you’ll find on Design Systems For Figma . Curated by Josh Cusick, the site is a growing repository of freely available Figma kits of design systems — grouped, organized, and searchable.

Not featured in the collection, but worth looking into as well, is the GOV.UK design system Figma kit . It focuses specifically on complex user journeys and web forms. Lots of valuable insights and inspiration are guaranteed.

Design System Resources

Design system naming conventions.

Let’s face it, naming things can be hard. Particularly in a design system, where you need to find names for your components, styles, and states that can be easily understood by everyone who works with it. But how to best tackle the task? Ardena Gonzalez Flahavin explores not only why we should care about naming in our design systems but also what we should keep in mind when doing so.

Shayna Hodkin also summarized best practices for solid naming conventions for the different categories in a design system — from colors and text styles to layer styles and components.

Another great read on the topic comes from Jules Mahe. To help you find the right balance between clarity, searchability, and consistency, Jules summarized tips for naming your design files , understanding what you need to name in a design system, and structuring it. Three useful resources for futureproofing your design system.

Accessibility In Design Systems

When building a design system, it’s a good idea to include guidelines and documentation for accessibility right from the beginning. By doing so, you reduce the need for repeat accessibility work and give your team more time to focus on new things instead of spending it on recreating and testing accessible color palettes or visible focus states again and again. In her article on accessible design systems , Henny Swan explores what an accessible design system needs to include and how to maintain it.

To shift the understanding of accessibility from one of basic compliance to a truly inclusive, human-centered experience, the team at AdHoc released their Accessibility Beyond Compliance Playbook . It explores several ways to improve accessibility — from the immediate task of building accessible products to creating teams of people that underscore an Accessibility Beyond Compliance mindset.

Another handy resource to help you incorporate accessibility efforts comes from IBM. Their open-source Carbon Design System is based on WCAG AA, Section 508, and European standards to ensure a better user experience for everyone. It gives valuable insights into how users with vision, hearing, cognitive, and physical impairments experience an interface and what designers should think about to ensure their design patterns are operable and understandable.

For more practical tips , be sure to check out the IBM Accessibility Requirements checklist on which Carbon is based. It features detailed tips to make different components and design patterns comply with accessibility standards. A way forward to empowering your diverse user base.

Brand Expression In Design Systems

When it comes to visual elements like icons and illustrations, many companies have difficulties finding the right balance between being on-brand, useful, and scalable. The team behind Design Systems For Figma also faced this challenge and came up with a recipe for creating and scaling a system of visuals. Elena Searcy summarized how this system works .

In her blog post, Elena starts with the smallest visual element, an icon, explaining what her team aims for when choosing and creating icons to make them align with the brand and provide real value for the user. Elena also shares insights into how they handle illustrations, including a scalable way of creating them and considerations regarding anatomy, style, and color. A great example of how a set of established rules can help make visuals more meaningful.

Motion In Design Systems

Motion in design is powerful. It can help to reduce cognitive load, guide users through pages and actions, provide user feedback, improve the discoverability of features, and improve perceived response time. To make full use of motion , the design team at Salesforce created an end-to-end motion language for their products: the Salesforce Kinetics System .

As Pavithra Ramamurthy, Senior Product Designer at Salesforce, explains, the intention behind the Salesforce Kinetics System is to enable the evolution and scaling of kinetic patterns across products, with design system components that are pre-baked with motion right out-of-the-box.

But how do you scale these motion patterns from design system to product? How would teams actually use the artifacts in their daily workflows ? Pavithra wrote a case study that takes a closer look to demonstrate the possibilities. Interesting insights guaranteed.

Enterprise Design System 101

Introducing an enterprise design system is a lot of work. But it is work that will pay off. Especially with large teams, multiple platforms, and numerous user interfaces to manage, having a single source of truth helps maintain a consistent user experience . So what do you need to consider when building your own? Adam Fard takes a closer look .

As Adam explains, an enterprise design system is a system of best practices, reusable design elements, processes, usage guidelines, and patterns that help reinforce the brand, improve the UX design process, and optimize the user experience. He compares it to a box of Lego: the building blocks are the collection of code and design components, the building instructions that you’ll usually find inside the box correspond to a collection of guidelines , processes, and best practices that ensure that co-designing and cross-collaboration are seamless. If your enterprise traverses numerous sites or apps, Adam’s writeup is a great opportunity to get familiar with the concept of enterprise design systems.

Measuring A Design System

When you’ve built a design system or are just about to start working on one, metrics might not be the thing you’re concerned about at first sight. However, measuring your design system is more important than you might think. In his article “ How to measure your design system? ”, Jules Mahe dives deeper into why it’s worth the effort.

Jules explains how to define the KPIs for your design system and how to get quantitative data measurements to learn more about a design system’s efficiency. Qualitative data conducted with the help of surveys and interviews make the narrative more compelling. Of course, Jules also takes a closer look at how to use the data . As he concludes, measuring a design system is challenging and requires time, but it will be a goldmine and one of the essential levers for your design system’s growth and sustainability.

Design System ROI Calculator

Your boss is hesitant that the work you’ll put into a design system will eventually pay off? The Design System ROI Calculator might be just what you need to convince them that the time and money invested in a design system is a good investment.

The ROI calculator helps you understand and project cost savings when implementing a design system. It calculates total employee savings from implementing a design system, as well as time saving and efficiency gain by component or UI element. To estimate total savings, you can select between different scenarios based on team size and product calculation.

Design System Case Studies

Having robust components and patterns that can be reused in different situations is the essential idea behind every design system and often seems like the magical wand everyone has waited for to solve challenges and improve collaboration . Henry Escoto, UX & Design at FOX Corporation, offers a perspective on design systems that is a bit different. He claims that it’s actually the practice which can truly make a difference.

In his case study “ Our Design System Journeys ”, Henry shares in-depth insights into FOX Tech Design’s design systems Delta and Arches to find answers to the following questions: How will a design system truly help your product design? What does it take to build and execute a design system within an organization? How to inject the practice into existing workflows? And last but not least, what is the pay off of such an investment?

Another interesting case study comes from Jan Klever. Jan is a designer at Quero Educação and also fills the role of the organization’s Design System Ops. He shares from his team’s experience how having a dedicated Design System Ops role can help when it comes to maintenance and following up on the product.

Design System In 90 Days

When you’re starting to work on a design system, you do it with the intent to build something that lasts, a system that teams love to use and that saves them precious time in their daily work. However, many attempts to build a design system end up in great libraries that don’t get used as much as you had hoped. But how do you create a design system that becomes an established part of your organization’s workflow? SuperFriendly published a practical workbook in which they take you and your team from zero to a design system that lasts — in 90 days.

Written for cross-disciplinary teams of design, engineering, and product, the workbook consists of a 130-page PDF and FigJam prompts and Figma templates you’ll use to complete activities. No theory, only clear instructions on what to do and how to do it over a 90-day timeframe. At $349, the workbook isn’t cheap, but considering that it can save you about 6–9 months of figuring out what work to do, the investment is definitely worth considering.

Wrapping Up

Have you come across a design system you found helpful? Or a resource or case study that eased your work and that you’d like to share with others? We’d love to hear about it in the comments below.

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Design, UI, UX , Inspiration

15 excellent ux case studies every creative should read.

• By Sandra Boicheva
• October 21st, 2021

In a previous article, we talked about UX portfolios and how they carefully craft a story of how designers work. Interestingly enough, recruiters decide if a UX freelance designer or an agency is a good match within 5 minutes into the portfolio . In order to persuade these recruiters, the portfolio needs to present an appealing story that showcases the skill, the thought process, and the choices taken for key parts of the designs. With this in mind, today we’ll talk about UX case studies and give 15 excellent examples of case studies with compelling stories.

The Storytelling Approach in UX Case Studies

An essential part of the portfolio of a UX designer is the case studies that pack a showcase of the designer’s skills, way of thinking, insights in the form of compelling stories. These case studies are often the selling point as recruiters look for freelancers and agencies who can communicate their ideas through design and explain themselves in a clear and appealing way. So how does this work?

Photography by Alvaro Reyes

Just like with every other story, UX case studies also start with an introduction, have a middle, and end with a conclusion .

• Introduction: This UX case study example starts with a design brief and presents the main challenges and requirements. In short, the UX designer presents the problem, their solution, and their role.
• Middle: The actual story of the case study example explains the design process and the techniques used. This usually starts with obstacles, design thinking, research, and unexpected challenges. All these elements lead to the best part of the story: the action part. It is where the story unveils the designer’s insights, ideas, choices, testing, and decisions.
• Conclusion: The final reveal shows the results and gives space for reflection where the designer explains what they’ve learned, and what they’ve achieved.

Now as we gave you the introduction, let’s get to the main storyline and enjoy 15 UX case studies that tell a compelling story.

1. Car Dealer Website for Mercedes-Benz Ukraine by Fulcrum

This case study is a pure pleasure to read. It’s well-structured, easy to read, and still features all the relevant information one needs to understand the project. As the previous client’s website was based on the official Mercedes Benz template, Fulcrum had to develop an appealing and functional website that would require less time to maintain, be more user-friendly, and increase user trust.

• Intro: Starts with a summary of the task.
• Problem: Lists the reasons why the website needs a redesign.
• Project Goals: Lists the 4 main goals with quick summaries.
• Project: Showcases different elements of the website with desktop and mobile comparison.
• Functionality: Explains how the website functionality helps clients to find, and order spare parts within minutes.
• Admin Panel: Lists how the new admin panel helps the client customize without external help.
• Elements: Grid, fonts, colors.
• Tech Stack: Shows the tools used for the backend, mobile, admin panel, and cloud.
• Client review: The case study ends with a 5-star review by the marketing director of Mercedes Benz Ukraine, Olga Belova.

This case study is an example of a detailed but easy to scan and read story from top to bottom, featuring all relevant information and ending on the highest note: the client’s review.

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2. Galaxy Z Flips 5G Website by DFY

This is a big project that covers every aspect of the website, including the UX strategy. The creative studio aimed to fully illustrate and demonstrate the significant upgrades over previous models and to enable two-way communication with the customers through an interactive experience.

• Intro: Summary of the project and roles.
• Interactive Experience: The main project goal.
• Demonstration: Explains the decision to feature 360-degree views and hands-on videos instead of technical terms.
• Screens: Includes high-quality screenshots of significant pages and features.
• Ecosystem: Highlight a page with easy navigation across different products as a marketing decision that makes cross-selling seamless.
• Essentials: Showcases a slider of all products with key features that provide ample information.
• Showroom: Interactive experience that helps the user “play around” with the product.
• Credits: As a conclusion, DFY features the stakeholders involved.

A strong presentation of a very ambitious project. It keeps the case study visual while still providing enough insight into the thought process and the most important decisions.

3. Jambb Social Platform by Finna Wang

Here we have a beautiful case study for a platform that aims to help creators grow their communities by recognizing and rewarding their base of supporters. It tackles a curious problem that 99% of fans who contribute in non-monetary ways don’t get the same content, access, and recognition they deserve. This means the creators need a way to identify their fans across all social platforms to grow their business and give recognition. To get a clear picture of what the design has to accomplish, Finna Wang conducted stakeholder interviews with the majority of the client’s team.

• Intro: Listing roles, dates, team, and used tools.
• Project Overview: The main concept and the reasons behind it.
• Exploration: What problem will the platform solve, preliminary research, and conclusions from the research.  The section includes the project scope and problem statement.
• Design Process: A thorough explanation of the discoveries and the exact steps.
• User Flows:  3 user flows based on common tasks that the target user/fan would do on the site.
• Design Studio: Visualization process with wireframes, sitemap, prototypes.
• Design Iterations: The designer highlights the iterations they were primary behind.
• Style Guide: Typography, colors, visual elements breakdown.
• Usability Testing: Beta site vs Figma prototype; usertesting.com, revised problem statement.
• Prototype: Features an accessible high fidelity prototype in Figma you can view.
• Takeaways: Conclusions.

An extremely detailed professionally made and well-structured UX case study. It goes a step further by listing specific conclusions from the conducted research and featuring an accessible Figma prototype.

4. Memento Media by Masha Keyhani

This case study is dedicated to a very interesting project for saving family stories. It aims to help users capture and record memories from their past. To do so, the design team performed user research and competitive analysis. The entire project took a 6-week sprint.

• Overview: Introducing the client and the purpose of the app.
• My Role: Explaining the roles of the designer and their team.
• Design Process: A brief introduction of the design process and the design toolkit
• Home: The purpose of the Homepage and the thought process behind it.
• Question Selection: The decision behind this screen.
• Recording Process: Building the recording feature and the decisions behind it.
• User research: a thorough guide with the main focuses, strategies, and competitor analysts, including interviews.
• Research Objectives: The designer gives the intent of their research, the demographics, synthesis, and usability testing insights.
• Propositions: Challenges and solutions
• User Flow: Altering the user flow based on testing and feedback.
• Wireframes: Sketches, Lo-Fi wireframing.
• Design System: Typography, colors, iconography, design elements.
• The Prototype: It shows a preview of the final screens.

This UX study case is very valuable for the insights it presents. The design features a detailed explanation of the thinking process, the research phase, analysts, and testing which could help other creatives take some good advice from it for their future research.

5. Perfect Recipes App by Tubik

Here we have a UX case study for designing a simple mobile app for cooking, recipes, and food shopping. It aims to step away from traditional recipe apps by creating something more universal for users who love cooking with extended functionality. The best idea behind it is finding recipes based on what supplies the user currently has at home.

• Intro: Introducing the concept and the team behind it.
•  Project: What they wanted to make and what features would make the app different than the competitors.
• UI design: The decisions behind the design.
• Personalization: Explaining how the app gives the user room for personalization and customizing the features according to their personal preferences.
• Recipe Cards and Engaging Photos: The decisions behind the visuals.
• Cook Now feature: Explaining the feature.
• Shopping List: Explaining the feature.
• Pantry feature:  The idea to sync up the app with AmazonGo services. This case study section features a video.
• Bottom Line: What the team learned.

This UX case study is a good example of how to present your concept if you have your own idea for an app. You could also check the interactive preview of the app here .

6. SAM App by Mike Wilson

The client is the Seattle Art Museum while the challenge is to provide engaging multimedia content for users as well as self-guided tours. Mile Wilson has to create an experience that will encourage repeat visits and increase events and exhibition attendance.

• Intro: Listing time for the project, team members, and roles.
• The Client: A brief introduction of Seattle Art Museum
• The Challenge: What the app needs to accomplish.
• Research and Planning: Explaining the process for gathering insights, distributing surveys, interviews, and identifying specific ways to streamline the museum experience.
• Sloane: Creating the primary persona. This includes age, bio, goals, skills, and frustrations.
• Designing the Solution: Here the case study features the results of their research, information architecture, user flows, early sketching, paper prototypes, and wireframes.
• Conclusion: Explaining the outcome, what the team would have done differently, what’s next, and the key takeaways.

What we can take as a valuable insight aside from the detailed research analysis, is the structure of the conclusion. Usually, most case studies give the outcome and preview screens. However, here we have a showcase of what the designer has learned from the project, what they would do differently, and how they can improve from the experience.

7. Elmenus Case Study

This is a case study by UX designers Marwa Kamaleldin, Mario Maged, Nehal Nehad, and Abanoub Yacoub for redesigning a platform with over 6K restaurants. It aims to help users on the territory of Egypt to find delivery and dine-out restaurants.

• Overview: What is the platform, why the platform is getting redesigned, what is the target audience. This section also includes the 6 steps of the team’s design process.
• User Journey Map: A scheme of user scenarios and expectations with all phases and actions.
• Heuristic Evaluation: Principles, issues, recommendations, and severity of the issues of the old design.
• First Usability Testing: Goals, audience, and tasks with new user scenarios and actions based on the heuristic evaluation. It features a smaller section that lists the most severe issues from usability for the old design.
• Business Strategy: A comprehensive scheme that links problems, objectives, customer segment, measurements of success, and KPIs.
• Solutions: Ideas to solve all 4 issues.
• Wireframes: 4 directions of wireframes.
• Styleguide: Colors, fonts, typeface, components, iconography, spacing method.
• Design: Screens of the different screens and interactions.
• Second Usability Testing: Updated personas, scenarios, and goals. The section also features before-and-after screenshots.
• Outcome: Did the team solve the problem or not.

A highly visual and perfectly structured plan and process for redesigning a website. The case study shows how the team discovers the issues with the old design and what decisions they made to fix these issues.

8. LinkedIn Recruiter Tool by Evelynma

A fresh weekend project exploring the recruiting space of LinkedIn to find a way to help make it easier for recruiters to connect with ideal candidates.

• Background Info: What made the designer do the project.
• Problem and Solution: A good analysis of the problem followed by the designer’s solution.
• Process: This section includes an analysis of interviewing 7 passive candidates, 1 active candidate, 3 recruiters, and 1 hiring manager. The designer also includes their journey map of the recruiting experience, a sketch of creating personas, and the final 3 personas.
• Storyboard and User Flow Diagrams: The winning scenario for Laura’s persona and user flow diagram.
• Sketches and Paper Prototypes: Sticky notes for paper prototypes for the mobile experience.
• Visual Design: Web and mobile final design following the original LinkedIn pattern.
• Outcome: Explaining the opportunity.

This is an excellent UX case study when it comes to personal UX design projects. creating a solution to a client’s problem aside, personal project concepts is definitely something future recruiters would love to see as it showcases the creativity of the designers even further.

9. Turbofan Engine Diagnostics by Havana Nguyen

The UX designer and their team had to redesign some legacy diagnostics software to modernize the software, facilitate data transfers from new hardware, and improve usability. They built the desktop and mobile app for iOS and Android.

• Problem: The case study explain the main problem and what the team had to do to solve it.
• My Role: As a lead UX designer on a complicated 18-month project, Havana Nguyen had a lot of work to do, summarized in a list of 5 main tasks.
• Unique Challenges: This section includes 4 main challenges that made the project so complex. ( Btw, there’s a photo of sketched wireframes literally written on the wall.)
• My Process: The section includes a description of the UX design process highlighted into 5 comprehensive points.
• Final Thoughts: What the designer has learned for 18 months.

The most impressive thing about this case study is that it manages to summarize and explain well an extremely complex project. There are no prototypes and app screens since it’s an exclusive app for the clients to use.

10. Databox by FireArt

A very interesting project for Firearts’s team to solve the real AL & ML challenges across a variety of different industries. The Databox project is about building scalable data pipeline infrastructure & deploy machine learning and artificial intelligence models.

• Overview: The introduction of the case study narrows down the project goal, the great challenge ahead, and the solution.
• How We Start: The necessary phases of the design process to get an understanding of a product.
• User Flow: The entire scheme from the entry point through a set of steps towards the final action of the product.
• Wireframes: A small selection of wireframe previews after testing different scenarios.
• Styleguide: Typography, colors, components.
• Visual Design: Screenshots in light and dark mode.

A short visual case study that summarizes the huge amount of work into a few sections.

11. Travel and Training by Nikitin Team

Here’s another short and sweet case study for an app with a complete and up-to-date directory of fitness organizations in detailed maps of world cities.

• Overview: Explaining the project.
• Map Screen : Outlining the search feature by categories.
• Profiles: Profile customization section.
• Fitness Clubs: Explaining the feature.
• Icons: A preview of the icons for the app.
• App in Action: A video of the user experience.

This case study has fewer sections, however, it’s very easy to read and comprehend.

12. Carna by Ozmo

Ozmo provides a highly visual case study for a mobile application and passing various complexities of courses. The main goal for the UX designer is to develop a design and recognizable visual corporate identity with elaborate illustrations.

• Intro: A visual project preview with a brief description of the goal and role.
• Identity: Colors, fonts, and logo.
• Wireframes: The thinking process.
• Interactions: Showcase of the main interactions with animated visuals.
• Conclusion: Preview of the final screens.

The case study is short and highly visual, easy to scan and comprehend. Even without enough insight and text copy, we can clearly understand the thought process behind and what the designer was working to accomplish.

13. An Approach to Digitization in Education by Moritz Oesterlau

This case study is for an online platform for challenge-based learning. The designer’s role was to create an entire product design from research to conception, visualization, and testing. It’s a very in-depth UX case study extremely valuable for creatives in terms of how to structure the works in their portfolio.

• Intro: Introducing the client, project time, sector, and the designer’s role.
• Competitive Analysis: the case study starts off with the process of creating competitive profiles. It explains the opportunities and challenges of e-learning that were taken into consideration.
• Interviews and Surveys: Listing the goals of these surveys as well as the valuable insights they found.
• Building Empathy: The process and defining the three target profiles and how will the project cater to their needs. This section includes a PDF of the user personas.
• Structure of the Course Curriculum: Again with the attached PDF files, you can see the schemes of the task model and customer experience map.
• Information Architecture: The defined and evaluated sitemap for TINIA
• Wireframing, Prototyping, and Usability Testing :  An exploration of the work process with paper and clickable prototypes.
• Visual Design: Styleguide preview and detailed PDF.
• A/B and Click Tests: Reviewing the usability assumptions.
• Conclusion: A detailed reflection about the importance of the project, what the designer learned, and what the outcome was.

This is a very important case study and there’s a lot to take from it. First, the project was too ambitious and the goal was too big and vague. Although the result is rather an approximation and, above all, at the conceptual level requires further work, the case study is incredibly insightful, informative, and insightful.

14. In-class Review Game by Elizabeth Lin

This project was never realized but the case study remains and it’s worth checking out. Elizabeth Lin takes on how to create an engaging in-class review game with a lot of research, brainstorming, and a well-structured detailed process.

• Intro: What makes the project special.
• Research: Explaining how they approached the research and what they’ve learned.
• Brainstorming: the process and narrowing all How Might We questions to one final question: How might we create an engaging in-class math review game.
• Game Loop and Storyboarding: Sketch of the core game loop and the general flow of the game.
• Prototyping: Outlining basic game mechanics and rounds in detail.
• Future Explorations: The case study goes further with explorations showing how the product could look if we expanded upon the idea even further.
• What Happened?:  The outcome of the project.

This case study tells the story of the project in detail and expands on it with great ideas for future development.

15. Virtual Makeup Studio by Zara Dei

And for our last example, this is a case study that tells the story of an app-free shippable makeover experience integrated with the Covergirl website. The team has to find a way to improve conversion by supporting customers in their purchase decisions as well as to increase basket size by encouraging them to buy complementary products.

• Intro: Introducing the project and the main challenges.
• Discovery and Research: Using existing product information on the website to improve the experience.
• Onboarding and Perceived Performance: Avoiding compatibility issues and the barrier of a user having to download an app. The section explains the ideas for features that will keep users engaged, such as a camera with face scan animation.
• Fallback Experience and Error States: Providing clear error messaging along with troubleshooting instructions.
• Interactions: explaining the main interactions and the decisions behind them.
• Shared Design Language: Explaining the decision to provide links on each product page so users could be directed to their preferred retailer to place their order. Including recommended products to provide users with alternatives.
• Outcome and Learning: The good ending.
• Project Information: Listing all stakeholders, the UX designer’s role in a bullet list, and design tools.

In Conclusion

These were the 15 UX case studies we wanted to share with you as they all tell their story differently. If we can take something valuable about what are the best practices for making an outstanding case study, it will be something like this.

Just like with literature, storytelling isn’t a blueprint: you can write short stories, long in-depth analyses, or create a visual novel to show your story rather than tell. The detailed in-depth UX case studies with lots of insights aren’t superior to the shorter visual ones or vice versa. What’s important is for a case study to give a comprehensive view of the process, challenges, decisions, and design thinking behind the completed project .

In conclusion, a UX case study should always include a summary; the challenges; the personas; roles and responsibilities; the process; as well as the outcomes, and lessons learned.

Video Recap

Take a look at the special video we’ve made to visualize and discuss the most interesting and creative ideas implemented in the case studies.

In the meantime, why not browse through some more related insights on web development and web design?

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Supporting Self-management Through eHealth - Exploring the Needs, Challenges and Solutions in General Practice: A Qualitative and Participatory Design Study

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Introduction Digital transformation and integration of eHealth solutions into chronic pain management faces significant challenges that have not yet been met. To realize the potential of eHealth solutions there is a need to understand the challenges, needs and care processes of eHealth into specific contexts and specific purposes. The objective of this study was to explore challenges, barriers, support needs, and visions experienced by patients and general practitioners (GPs) in the context of an eHealth solution designed for chronic pain management in general practice.

Methods The study used action-research as a methodological framework. We conducted two future workshops involving eight patients living with chronic pain and seven GPs with clinical experience in managing chronic pain. Through case vignettes and inspiration cards, these workshops stimulated discussions and shared knowledge construction. Data were analysed using reflexive thematic analysis, separated by the groups, and were synthesized via a matrix analysis.

Results The analysis revealed five content summary themes: Theme 1—patients’ experience of challenges in life with pain; Theme 2—challenges in treating patients with chronic pain; Theme 3—patients’ suggestions for the structure of the eHealth solution; Theme 4—GP’ suggestions for the structure of the eHealth solution; and Theme 5—differences and similarities: Visions for an eHealth solution. The analysis generated several touchpoints and tension within the patient-physician encounter.

Conclusion In conclusion, these themes provide distinct narratives, offering valuable insights into the design objectives. Our study represents a significant advancement in developing personalized and innovative eHealth solutions for general practice, addressing key clinical challenges.

Perspective Realizing the potential of eHealth solutions, these findings highlight both contrasting and shared viewpoints on design objectives, providing crucial insight into end-user perspectives for effective pain management. Additionally, the study underscores the importance of supported self-management and clinical communication in understanding each patient’s overall presentation within the healthcare system.

Competing Interest Statement

All authors state no conflict of interest. MSH has received support from non-industrial professional, private, and scientific bodies (reimbursement of travel costs and speaker fees) for lectures on pain, and he receives book royalties from Gyldendal, Munksgaard Denmark, FADL, and Muusmann publications. Otherwise, none of the authors declare conflicts of interest.

Funding Statement

This work is funded by the Foundation for General Practice (Danish: Fonden for Almen Praksis) and Nord-KAP-the Quality Unit for General Practice in The North Denmark Region (Danish: Kvalitetsenheden for Almen Praksis (Nord-KAP)). The funders had no role in the study design, data collection and analysis, decision to publish, or preparation of the manuscript.

Author Declarations

I confirm all relevant ethical guidelines have been followed, and any necessary IRB and/or ethics committee approvals have been obtained.

The details of the IRB/oversight body that provided approval or exemption for the research described are given below:

This study was deemed exempt from ethical approval by The North Denmark Region Committee on Health Research Ethics due to the non-interventional nature of the study and the data that was collected. Signed informed consent was obtained from all participants. All data were stored on a secure fileshare.

I confirm that all necessary patient/participant consent has been obtained and the appropriate institutional forms have been archived, and that any patient/participant/sample identifiers included were not known to anyone (e.g., hospital staff, patients or participants themselves) outside the research group so cannot be used to identify individuals.

I understand that all clinical trials and any other prospective interventional studies must be registered with an ICMJE-approved registry, such as ClinicalTrials.gov. I confirm that any such study reported in the manuscript has been registered and the trial registration ID is provided (note: if posting a prospective study registered retrospectively, please provide a statement in the trial ID field explaining why the study was not registered in advance).

I have followed all appropriate research reporting guidelines, such as any relevant EQUATOR Network research reporting checklist(s) and other pertinent material, if applicable.

Data Availability

Data will be available upon reasonable request to corresponding author.

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