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Questionnaire Design | Methods, Question Types & Examples

Published on July 15, 2021 by Pritha Bhandari . Revised on June 22, 2023.

A questionnaire is a list of questions or items used to gather data from respondents about their attitudes, experiences, or opinions. Questionnaires can be used to collect quantitative and/or qualitative information.

Questionnaires are commonly used in market research as well as in the social and health sciences. For example, a company may ask for feedback about a recent customer service experience, or psychology researchers may investigate health risk perceptions using questionnaires.

Table of contents

Questionnaires vs. surveys, questionnaire methods, open-ended vs. closed-ended questions, question wording, question order, step-by-step guide to design, other interesting articles, frequently asked questions about questionnaire design.

A survey is a research method where you collect and analyze data from a group of people. A questionnaire is a specific tool or instrument for collecting the data.

Designing a questionnaire means creating valid and reliable questions that address your research objectives , placing them in a useful order, and selecting an appropriate method for administration.

But designing a questionnaire is only one component of survey research. Survey research also involves defining the population you’re interested in, choosing an appropriate sampling method , administering questionnaires, data cleansing and analysis, and interpretation.

Sampling is important in survey research because you’ll often aim to generalize your results to the population. Gather data from a sample that represents the range of views in the population for externally valid results. There will always be some differences between the population and the sample, but minimizing these will help you avoid several types of research bias , including sampling bias , ascertainment bias , and undercoverage bias .

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Questionnaires can be self-administered or researcher-administered . Self-administered questionnaires are more common because they are easy to implement and inexpensive, but researcher-administered questionnaires allow deeper insights.

Self-administered questionnaires

Self-administered questionnaires can be delivered online or in paper-and-pen formats, in person or through mail. All questions are standardized so that all respondents receive the same questions with identical wording.

Self-administered questionnaires can be:

  • cost-effective
  • easy to administer for small and large groups
  • anonymous and suitable for sensitive topics

But they may also be:

  • unsuitable for people with limited literacy or verbal skills
  • susceptible to a nonresponse bias (most people invited may not complete the questionnaire)
  • biased towards people who volunteer because impersonal survey requests often go ignored.

Researcher-administered questionnaires

Researcher-administered questionnaires are interviews that take place by phone, in-person, or online between researchers and respondents.

Researcher-administered questionnaires can:

  • help you ensure the respondents are representative of your target audience
  • allow clarifications of ambiguous or unclear questions and answers
  • have high response rates because it’s harder to refuse an interview when personal attention is given to respondents

But researcher-administered questionnaires can be limiting in terms of resources. They are:

  • costly and time-consuming to perform
  • more difficult to analyze if you have qualitative responses
  • likely to contain experimenter bias or demand characteristics
  • likely to encourage social desirability bias in responses because of a lack of anonymity

Your questionnaire can include open-ended or closed-ended questions or a combination of both.

Using closed-ended questions limits your responses, while open-ended questions enable a broad range of answers. You’ll need to balance these considerations with your available time and resources.

Closed-ended questions

Closed-ended, or restricted-choice, questions offer respondents a fixed set of choices to select from. Closed-ended questions are best for collecting data on categorical or quantitative variables.

Categorical variables can be nominal or ordinal. Quantitative variables can be interval or ratio. Understanding the type of variable and level of measurement means you can perform appropriate statistical analyses for generalizable results.

Examples of closed-ended questions for different variables

Nominal variables include categories that can’t be ranked, such as race or ethnicity. This includes binary or dichotomous categories.

It’s best to include categories that cover all possible answers and are mutually exclusive. There should be no overlap between response items.

In binary or dichotomous questions, you’ll give respondents only two options to choose from.

White Black or African American American Indian or Alaska Native Asian Native Hawaiian or Other Pacific Islander

Ordinal variables include categories that can be ranked. Consider how wide or narrow a range you’ll include in your response items, and their relevance to your respondents.

Likert scale questions collect ordinal data using rating scales with 5 or 7 points.

When you have four or more Likert-type questions, you can treat the composite data as quantitative data on an interval scale . Intelligence tests, psychological scales, and personality inventories use multiple Likert-type questions to collect interval data.

With interval or ratio scales , you can apply strong statistical hypothesis tests to address your research aims.

Pros and cons of closed-ended questions

Well-designed closed-ended questions are easy to understand and can be answered quickly. However, you might still miss important answers that are relevant to respondents. An incomplete set of response items may force some respondents to pick the closest alternative to their true answer. These types of questions may also miss out on valuable detail.

To solve these problems, you can make questions partially closed-ended, and include an open-ended option where respondents can fill in their own answer.

Open-ended questions

Open-ended, or long-form, questions allow respondents to give answers in their own words. Because there are no restrictions on their choices, respondents can answer in ways that researchers may not have otherwise considered. For example, respondents may want to answer “multiracial” for the question on race rather than selecting from a restricted list.

  • How do you feel about open science?
  • How would you describe your personality?
  • In your opinion, what is the biggest obstacle for productivity in remote work?

Open-ended questions have a few downsides.

They require more time and effort from respondents, which may deter them from completing the questionnaire.

For researchers, understanding and summarizing responses to these questions can take a lot of time and resources. You’ll need to develop a systematic coding scheme to categorize answers, and you may also need to involve other researchers in data analysis for high reliability .

Question wording can influence your respondents’ answers, especially if the language is unclear, ambiguous, or biased. Good questions need to be understood by all respondents in the same way ( reliable ) and measure exactly what you’re interested in ( valid ).

Use clear language

You should design questions with your target audience in mind. Consider their familiarity with your questionnaire topics and language and tailor your questions to them.

For readability and clarity, avoid jargon or overly complex language. Don’t use double negatives because they can be harder to understand.

Use balanced framing

Respondents often answer in different ways depending on the question framing. Positive frames are interpreted as more neutral than negative frames and may encourage more socially desirable answers.

Positive frame Negative frame
Should protests of pandemic-related restrictions be allowed? Should protests of pandemic-related restrictions be forbidden?

Use a mix of both positive and negative frames to avoid research bias , and ensure that your question wording is balanced wherever possible.

Unbalanced questions focus on only one side of an argument. Respondents may be less likely to oppose the question if it is framed in a particular direction. It’s best practice to provide a counter argument within the question as well.

Unbalanced Balanced
Do you favor…? Do you favor or oppose…?
Do you agree that…? Do you agree or disagree that…?

Avoid leading questions

Leading questions guide respondents towards answering in specific ways, even if that’s not how they truly feel, by explicitly or implicitly providing them with extra information.

It’s best to keep your questions short and specific to your topic of interest.

  • The average daily work commute in the US takes 54.2 minutes and costs $29 per day. Since 2020, working from home has saved many employees time and money. Do you favor flexible work-from-home policies even after it’s safe to return to offices?
  • Experts agree that a well-balanced diet provides sufficient vitamins and minerals, and multivitamins and supplements are not necessary or effective. Do you agree or disagree that multivitamins are helpful for balanced nutrition?

Keep your questions focused

Ask about only one idea at a time and avoid double-barreled questions. Double-barreled questions ask about more than one item at a time, which can confuse respondents.

This question could be difficult to answer for respondents who feel strongly about the right to clean drinking water but not high-speed internet. They might only answer about the topic they feel passionate about or provide a neutral answer instead – but neither of these options capture their true answers.

Instead, you should ask two separate questions to gauge respondents’ opinions.

Strongly Agree Agree Undecided Disagree Strongly Disagree

Do you agree or disagree that the government should be responsible for providing high-speed internet to everyone?

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You can organize the questions logically, with a clear progression from simple to complex. Alternatively, you can randomize the question order between respondents.

Logical flow

Using a logical flow to your question order means starting with simple questions, such as behavioral or opinion questions, and ending with more complex, sensitive, or controversial questions.

The question order that you use can significantly affect the responses by priming them in specific directions. Question order effects, or context effects, occur when earlier questions influence the responses to later questions, reducing the validity of your questionnaire.

While demographic questions are usually unaffected by order effects, questions about opinions and attitudes are more susceptible to them.

  • How knowledgeable are you about Joe Biden’s executive orders in his first 100 days?
  • Are you satisfied or dissatisfied with the way Joe Biden is managing the economy?
  • Do you approve or disapprove of the way Joe Biden is handling his job as president?

It’s important to minimize order effects because they can be a source of systematic error or bias in your study.

Randomization

Randomization involves presenting individual respondents with the same questionnaire but with different question orders.

When you use randomization, order effects will be minimized in your dataset. But a randomized order may also make it harder for respondents to process your questionnaire. Some questions may need more cognitive effort, while others are easier to answer, so a random order could require more time or mental capacity for respondents to switch between questions.

Step 1: Define your goals and objectives

The first step of designing a questionnaire is determining your aims.

  • What topics or experiences are you studying?
  • What specifically do you want to find out?
  • Is a self-report questionnaire an appropriate tool for investigating this topic?

Once you’ve specified your research aims, you can operationalize your variables of interest into questionnaire items. Operationalizing concepts means turning them from abstract ideas into concrete measurements. Every question needs to address a defined need and have a clear purpose.

Step 2: Use questions that are suitable for your sample

Create appropriate questions by taking the perspective of your respondents. Consider their language proficiency and available time and energy when designing your questionnaire.

  • Are the respondents familiar with the language and terms used in your questions?
  • Would any of the questions insult, confuse, or embarrass them?
  • Do the response items for any closed-ended questions capture all possible answers?
  • Are the response items mutually exclusive?
  • Do the respondents have time to respond to open-ended questions?

Consider all possible options for responses to closed-ended questions. From a respondent’s perspective, a lack of response options reflecting their point of view or true answer may make them feel alienated or excluded. In turn, they’ll become disengaged or inattentive to the rest of the questionnaire.

Step 3: Decide on your questionnaire length and question order

Once you have your questions, make sure that the length and order of your questions are appropriate for your sample.

If respondents are not being incentivized or compensated, keep your questionnaire short and easy to answer. Otherwise, your sample may be biased with only highly motivated respondents completing the questionnaire.

Decide on your question order based on your aims and resources. Use a logical flow if your respondents have limited time or if you cannot randomize questions. Randomizing questions helps you avoid bias, but it can take more complex statistical analysis to interpret your data.

Step 4: Pretest your questionnaire

When you have a complete list of questions, you’ll need to pretest it to make sure what you’re asking is always clear and unambiguous. Pretesting helps you catch any errors or points of confusion before performing your study.

Ask friends, classmates, or members of your target audience to complete your questionnaire using the same method you’ll use for your research. Find out if any questions were particularly difficult to answer or if the directions were unclear or inconsistent, and make changes as necessary.

If you have the resources, running a pilot study will help you test the validity and reliability of your questionnaire. A pilot study is a practice run of the full study, and it includes sampling, data collection , and analysis. You can find out whether your procedures are unfeasible or susceptible to bias and make changes in time, but you can’t test a hypothesis with this type of study because it’s usually statistically underpowered .

If you want to know more about statistics , methodology , or research bias , make sure to check out some of our other articles with explanations and examples.

  • Student’s  t -distribution
  • Normal distribution
  • Null and Alternative Hypotheses
  • Chi square tests
  • Confidence interval
  • Quartiles & Quantiles
  • Cluster sampling
  • Stratified sampling
  • Data cleansing
  • Reproducibility vs Replicability
  • Peer review
  • Prospective cohort study

Research bias

  • Implicit bias
  • Cognitive bias
  • Placebo effect
  • Hawthorne effect
  • Hindsight bias
  • Affect heuristic
  • Social desirability bias

A questionnaire is a data collection tool or instrument, while a survey is an overarching research method that involves collecting and analyzing data from people using questionnaires.

Closed-ended, or restricted-choice, questions offer respondents a fixed set of choices to select from. These questions are easier to answer quickly.

Open-ended or long-form questions allow respondents to answer in their own words. Because there are no restrictions on their choices, respondents can answer in ways that researchers may not have otherwise considered.

A Likert scale is a rating scale that quantitatively assesses opinions, attitudes, or behaviors. It is made up of 4 or more questions that measure a single attitude or trait when response scores are combined.

To use a Likert scale in a survey , you present participants with Likert-type questions or statements, and a continuum of items, usually with 5 or 7 possible responses, to capture their degree of agreement.

You can organize the questions logically, with a clear progression from simple to complex, or randomly between respondents. A logical flow helps respondents process the questionnaire easier and quicker, but it may lead to bias. Randomization can minimize the bias from order effects.

Questionnaires can be self-administered or researcher-administered.

Researcher-administered questionnaires are interviews that take place by phone, in-person, or online between researchers and respondents. You can gain deeper insights by clarifying questions for respondents or asking follow-up questions.

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Designing a Questionnaire for a Research Paper: A Comprehensive Guide to Design and Develop an Effective Questionnaire

Profile image of Hamed Taherdoost

A questionnaire is an important instrument in a research study to help the researcher collect relevant data regarding the research topic. It is significant to ensure that the design of the questionnaire is arranged to minimize errors. However, researchers commonly face challenges in designing an effective questionnaire including its content, appearance and usage that leads to inappropriate and biased findings in a study. This paper aims to review the main steps to design a questionnaire introducing the process that starts with defining the information required for a study, then continues with the identification of the type of survey and types of questions, writing questions and building the construct of the questionnaire. It also develops the demand to pre-test the questionnaire and finalizing the questionnaire to conduct the survey.

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Best practice in questionnaire design

The following guide to developing questionnaire items and organising the questionnaire is based on best practice (Gehlbach & Brinkworth, 2011; Gehlbach & Artino Jr., 2018). These best practices have been tested across over 40 years of research (Krosnick & Presser, 2010; Schwarz, 1999).

Best practice for creating items

Word items as questions rather than statements and avoid 'agree-disagree' response options.

Agree-disagree response options may introduce acquiescence bias, which is the tendency to agree with an item regardless of its content (Wright, 1975). Asking respondents to rate their level of agreement to different statements can be cognitively demanding, which increases respondent error and reduces respondent effort (Fowler, 2009). Instead, use verbally labelled response options that reinforce the underlying topic (e.g., the responses for “How happy are you?” would be not at all happy, slightly happy, somewhat happy, quite happy, extremely happy). Empirical evidence demonstrates that agree-disagree response options diminish item quality (Saris, Revilla, Krosnick, Schaeffer, & Shaeffer, 2010), and are among the “worst ways to present items” (Gehlbach & Artino Jr., 2018, p. 361).

Use verbal labels for each response option

Use verbal labels for each response option, rather than labelling only the end points of the response options or labelling with both numbers and verbal labels. This helps to focus the attention of the respondent and reduce measurement error (Artino, Jr. & Gehlbach, 2012).

Ask about one idea at a time

Ask about one idea at a time rather than using double-barrelled items, which ask about two or more ideas in the same question (e.g., instead of asking, “How happy and engaged are you?” ask two questions, one about happiness and one about engagement). If you use double-barrelled items, you risk students responding to only one part of that item (Dillman, Smyth, & Christian, 2014)

Phrase questions with positive language

Phrase questions with positive language rather than using reverse scored or negative language, which students tend to have trouble understanding. Negative words are more difficult to process cognitively, which leads these items to take longer to answer and leads to misresponses (Swain, Weathers, & Niedrich, 2008).

Use at least five response options per scale

Use at least five response options per scale to capture a wider range of perceptions. Research indicates that the “sweet spot” of the number of response anchors is about five (Weng, 2004; Nielsen, Makransky, Vang, & Danmeyer, 2017). A five-item scale that assesses a representative cross-section of a student’s experience should improve measurement (Gehlbach & Artino Jr., 2018).

Maintain equal spacing between repsonse options. Use additional space to visually separate non-substansive response options

Maintain equal spacing between response options, and use additional space to visually separate non-substantive response options. This will reinforce the notion that conceptually, there is equal distance between each response option, which yields less biased responses. Moreover, this will help align the visual midpoint with the conceptual midpoint, reducing measurement error (Artino, Jr. & Gehlbach, 2012). This is especially important if you are administering your questionnaire on paper. Electronic questionnaire administrators such as Qualtrics will space response options equally, and you will have to be aware to add an extra space to separate non-substantive response options (e.g., ‘N/A’). To see some examples, check out the resources for evaluating self-efficacy and take a look at this visual guide ).

Best practice for organising the whole questionnaire

This guidance has been summarised from Gehlbach and Artino (2018).

Ask the more important items earlier in the questionnaire

This will increase the likelihood that respondents will answer these questions whilst they are focused and have energy.

Ensure each item applies to each respondent

Make sure that item content applies to each respondent and is worded accessibly, or you risk alienating respondents to whom the item does not apply (Dillman, Smyth, & Christian, 2014).

Use scales rather than single items

Scales bolster accuracy, with each question addressing a representative cross-section of the experience.

Maintain a consistent visual layout of the questionnaire

This helps maintain clarity for the respondent, who can then complete the questionnaire more efficiently.

Place sensitive items (e.g. demographic questions) later in the questionnaire

Respondents will feel more comfortable sharing this information later on in the questionnaire.

Artino, Jr., A. R., & Gehlbach, H. (2012). AM Last Page: Avoiding Four Visual-Design Pitfalls in Survey Development. Academic Medicine, 87 (10), 1452. Retrieved from https://www.researchgate.net/profile/Hunter_Gehlbach/publication/231210670_AM_Last_Page_Avoiding_Four_Visual-Design_Pitfalls_in_Survey_Development/links/5a835de6aca272d6501eb6a3/AM-Last-Page-Avoiding-Four-Visual-Design-Pitfalls-in-Survey-Development.pdf

Dillman, D. A., Smyth, J. D., & Christian, L. M. (2014). Internet, Phone, Mail, and Mixed-Mode Surveys: The Tailored Design Method (4th ed.). Hoboken, New Jersey: John Wiley & Sons, Inc.

Gehlbach, H., & Artino Jr., A. R. (2018). The survey checklist (manifesto). Academic Medicine, 93 (3), 360-366. Retrieved from https://journals.lww.com/academicmedicine/fulltext/2018/03000/The_Survey_Checklist__Manifesto_.18.aspx#pdf-link

Gehlbach, H., & Brinkworth, M. E. (2011). Measure twice, cut down error: A process for enhancing the validity of survey scales. Review of General Psychology, 15 (4), 380-387. Retrieved from https://dash.harvard.edu/bitstream/handle/1/8138346/Gehlbach%20-%20Measure%20twice%208-31-11.pdf?sequence=1&isAllowed=y

Krosnick, J. A., & Presser, S. (2010). Question and questionnaire design. In P. V. Marsden, & J. D. Wright (Eds.), Handbook of Survey Research. Bingley, England: Emerald Group Publishing.

Nielsen, T., Makransky, G., Vang, M. L., & Danmeyer, J. (2017). How specific is specific self-efficacy? A construct validity study using Raschmeasurement models. Studies in Educational Evaluation, 53 , 87-97.

Saris, W. E., Revilla, M., Krosnick, J. A., Schaeffer, E. M., & Shaeffer, E. M. (2010). Comparing questions with agree/disagree response options to questions with item-specific response options. Survey Research Methods, 4 , 61-79.

Schwarz, N. (1999). Self-reports: how the questions shape the answers. American Psychology, 54 , 93-105.

Swain, S. D., Weathers, D., & Niedrich, R. W. (2008). Assessing three sources of misreponse to reversed Likert items. Journal of Marketing Research, 45 , 116-131.

Weng, L. -J. (2004). Impact of the number of response categories and anchor labels on coefficient alpha and test-retest reliability. Educational and Psychological Measurement, 64 , 956-972. Retrieved from https://journals.sagepub.com/doi/pdf/10.1177/0013164404268674

Wright, J. D. (1975). Does acquiescence bias the 'Index of Political Efficacy?'. The Public Opinion Quarterly, 39 (2), 219-226.

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How to Write a Thesis or Dissertation Questionnaire?

Published by Alvin Nicolas at August 7th, 2024 , Revised On August 7, 2024

Do you know the first questionnaire was developed in 1838? It was designed to collect responses from individuals to understand their behaviour towards various stimuli. Since then, scientists have been using questionnaires to collect statistical data. The invention of the questionnaire gave birth to subjects like Sociology and Statistics .

Nowadays, sociology or psychology students also collect statistical data and information using questionnaires to understand individuals’ behaviour. Excellent questionnaires help produce high-quality research results.

This blog comprehensively discusses what a thesis or dissertation questionnaire is and the steps involved in writing one. Learn how to write a questionnaire and optimise your research process .

What is a Thesis or Dissertation Questionnaire?

A questionnaire is a set of specific questions that are particularly designed to assess the preferences, intentions, experiences, opinions, and behaviour of the individuals. In a thesis or dissertation, students use questionnaires to collect qualitative or quantitative data relevant to their subjects.

However, using questionnaires to collect data and information is a very tiresome and hectic task because researchers have to wait for the respondents to answer all the questions.

Importance of Thesis & Dissertation Questionnaire

Imagine you want to ask one or two questions from an individual. You can easily ask him/her those questions. What would you do when you have to record their thorough response to multiple questions? In that case, the questionnaire is the best option for collecting individual responses.

A thesis or dissertation questionnaire does not specify precisely whether it is used for simple research or a survey. In the case of a survey, there would always be a questionnaire. Here are the reasons why a thesis or dissertation questionnaire is important during the research process:

  • Questionnaires help researchers collect data in an organised and systematic manner.
  • With questionnaires, data can be efficiently analysed and quick conclusions can be drawn.
  • There are no extensive costs involved in to design research questionnaires. It is a cost-effective method to collect data.
  • Researchers can ask multiple questions to record the response about a specific topic thoroughly.

Several formalities are involved in collecting data through a questionnaire. One basic consideration is the dissertation questionnaire consent form.

Dissertation Questionnaire Consent Form

The questionnaire consent form is the document the participants sign to indicate their consent to participate in the research process. It is crucial to ask for their consent because data and information are used for research purposes. Also, inform them about the topic so they can decide efficiently.

The questionnaire consent form is usually presented on the first page of the thesis or dissertation questionnaire. It contains the participant’s personal and contact information.

Online Dissertation Questionnaire

As you know, in this digital age, everything is shifting to digital platforms. There was a time when researchers had to wait for the individuals to fill out the questionnaire paper. No doubt, it was a tiresome task. Now, researchers send the thesis or dissertation questionnaires to digital platforms such as email, inbox, and social media.

Online dissertation questionnaire tools such as Google Forms, Microsoft Forms, and SurveyPlanet have made data analysis and collection much more convenient and reliable.

Components of an Excellent Dissertation Questionnaire

These are the components of an excellent thesis or dissertation questionnaire:

It has a Structured Design

The best property of a good dissertation questionnaire is its structured design. When questions and their categories are efficiently structured in a questionnaire, it provides an eye-catching look. This helps the participants to fill out the questionnaire more proficiently.

It Contains Unique and Exploratory Questions

An outstanding questionnaire always has unique and well-researched questions rather than overly used typical ones. Every question can provide a sufficient response. It contains exploratory questions to explore even minor information about the participants thoroughly.

It has Likert Scales

Likert scales are a measurement method in research to assess attitudes, opinions, and perceptions. They are widely used in the questionnaires to generate responses accurately. When a questionnaire has Likert scales, it makes it easy for the researchers to derive results from that.

It has Consistency of Questions

Another sign of an excellent question is its consistency. It contains perfectly categorised questions that make sense to the participants from start to end. Every question follows an appropriate question systematically.

Difference Between Questionnaire and Survey

A questionnaire is a set of questions that helps to collect information, experiences, and opinions of the individuals. A survey is the whole research process, including data collection and calculation of the final results.
It is a fast process. It is a time-consuming process.
A questionnaire cannot be a part of a survey. A survey always contains a questionnaire.
It has close-ended questions. It has both open-ended and close-ended questions.
The data is objective. The data is both objective and subjective.

Steps Involved in Writing a Dissertation Questionnaire

Writing a thesis or dissertation questionnaire requires different methods. These methods can be modified accordingly to make your questionnaire relevant to your research objectives. However, the essential steps involved in writing a dissertation questionnaire are given as follows:

Step 1: Establish Your Research Objectives To Ese Your Research Process

The first step in writing a thesis or dissertation question is establishing the research objectives. You have to be clear about your research goals. The research is usually done to fill an already-present gap in the data. It is done to find significant solutions to specific problems. It is crucial to have the goals to solve a problem.

Step 2: Assess the Requirements to Ensure They Are Achievable

It is also important to assess the research requirements. Requirements will help you know what you need and what you don’t need to write your research questionnaire. It is easy to start a research process when all the requirements are easily achievable. Also, the time and money spent on the questionnaire should be considered.

Step 3: Choose the Right Data Collection Method To Derive Authentic Results

There are many data collection methods , such as in-person, telephone, email, direct mail, and online platforms. It is essential to choose the proper data collection method that can be easily used to deliver authentic results. You should also design your questionnaire according to the collection method.

Methodology

Methodology is the collection of particular techniques for collecting and processing data. Create an efficient research methodology to collect data accurately. It will help you optimise and streamline your research process.

Step 4: Develop the Unique and Logical Questions for Data Collection

After selecting an appropriate data collection method, it is time to develop unique questionnaire questions. The questions should be logical and follow a series of numbers. Close-ended questions are used in the writing of dissertation or thesis questionnaires.

Step 5: Set the Perfect Scaling According to Your Questions

Scaling is used to calculate the response of the participants. Researchers should set the perfect scaling according to the nature of the questions. The Likert scale is the most widely used in questionnaires. It allows researchers to generate responses of participants from the right extreme to the left extreme.

Step 6: Creatively Design the Questionnaire to Enhance Its Visual Appeal

The next step is designing the layout of the questionnaire. It is crucial to enhance the visual appeal of the questionnaire. The design and colour of the questionnaire should be selected according to the theme of the topic. Moreover, a graphically appealing questionnaire also enhances the engagement of readers.

Step 7: Analysing & Evaluation the Questionnaire To Remove Discrepancies

The most important step after designing is analysing and evaluating. This step will allow you to fill gaps if there are any. Check the alignment of the questions and scaling. The numbering should be perfect. The colouring and design should also be on point. This step proceeds with the testing.

Step 8: Pretest With a Small Population and Collect Necessary Feedback

After completing the questionnaire, prepare to pretest it with a small population. Check the responses of the participants thoroughly. Be open to feedback and criticism. It will help you consider revisions and alterations and improve your questionnaire.

Step 9: Revise to Make Changes To Enhance the Quality

If there are any changes required in the questionnaire, make them immediately. Revise your questionnaire again and again to illuminate even a minor mistake. Also, take feedback from your peers to further enhance the quality of your questionnaire.

Step 10: Finalising the Questionnaire and Launching it for the Research

When all the required changes and revisions are made, it’s time to finalise the questionnaire. Again, go through all its important obligations and ensure everything is in perfect shape. When everything is done from your side, it’s time to finalise and launch it for the actual research.

Dissertation Questionnaire Examples

Here, we’ll discuss the sample and template of the dissertation questionnaire to understand how it looks. This will significantly help us create our dissertation questionnaire.

Dissertation Questionnaire Template

Here is a template of the dissertation questionnaire:

[Introduction of the Researcher with all the key objectives briefly explained.]

[Questionnaire consent Form]

Dissertation Questionnaire Example

Introduction: Hello. My name is ……….. I am currently studying at………………. and doing my …………………………. I am conducting this research to [agenda of the study].This research will help me to provide solutions to all these problems:

[Problems and solutions]

This questionnaire contains XX questions. It will just take 15 minutes to complete it. All your personal information and responses will be kept anonymous from other participants. There are both open-ended and close-ended questions. Answer them honestly. Thank you.

Part 1: Multiple Choice Questions

  • Are you a male or a female?
Male Female Other Prefer not to say
  • Have you completed your bachelor’s degree?
Yes No
  • Did you study your major according to your passion?
  • Are you doing a job related to your degree?
  • Are you satisfied with your current job?

Frequently Asked Questions

How long should a dissertation questionnaire be.

The length of your questionnaire should be according to your objectives. There is no fixed number of questions in a questionnaire. Some questionnaires are basic, some are exploratory, and some are in-depth. However, an ideal questionnaire should be completed in 25 to 30 minutes without losing the participant’s interest. 

How many questions should a dissertation questionnaire have?

It’s entirely up to you to add as many questions as you want. Remember that you should add enough questions to complete your research objectives. Avoid adding excessive questions, as they can be boring for participants.

How to analyse a questionnaire for a dissertation?

These are the necessary tips to analyse a questionnaire for a dissertation: 

  • Pile up all the responses 
  • Analyse all the questions
  • Visualise the collected data
  • Interpretation of results

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Questionnaire Design | Methods, Question Types & Examples

Published on 6 May 2022 by Pritha Bhandari . Revised on 10 October 2022.

A questionnaire is a list of questions or items used to gather data from respondents about their attitudes, experiences, or opinions. Questionnaires can be used to collect quantitative and/or qualitative information.

Questionnaires are commonly used in market research as well as in the social and health sciences. For example, a company may ask for feedback about a recent customer service experience, or psychology researchers may investigate health risk perceptions using questionnaires.

Table of contents

Questionnaires vs surveys, questionnaire methods, open-ended vs closed-ended questions, question wording, question order, step-by-step guide to design, frequently asked questions about questionnaire design.

A survey is a research method where you collect and analyse data from a group of people. A questionnaire is a specific tool or instrument for collecting the data.

Designing a questionnaire means creating valid and reliable questions that address your research objectives, placing them in a useful order, and selecting an appropriate method for administration.

But designing a questionnaire is only one component of survey research. Survey research also involves defining the population you’re interested in, choosing an appropriate sampling method , administering questionnaires, data cleaning and analysis, and interpretation.

Sampling is important in survey research because you’ll often aim to generalise your results to the population. Gather data from a sample that represents the range of views in the population for externally valid results. There will always be some differences between the population and the sample, but minimising these will help you avoid sampling bias .

Prevent plagiarism, run a free check.

Questionnaires can be self-administered or researcher-administered . Self-administered questionnaires are more common because they are easy to implement and inexpensive, but researcher-administered questionnaires allow deeper insights.

Self-administered questionnaires

Self-administered questionnaires can be delivered online or in paper-and-pen formats, in person or by post. All questions are standardised so that all respondents receive the same questions with identical wording.

Self-administered questionnaires can be:

  • Cost-effective
  • Easy to administer for small and large groups
  • Anonymous and suitable for sensitive topics

But they may also be:

  • Unsuitable for people with limited literacy or verbal skills
  • Susceptible to a nonreponse bias (most people invited may not complete the questionnaire)
  • Biased towards people who volunteer because impersonal survey requests often go ignored

Researcher-administered questionnaires

Researcher-administered questionnaires are interviews that take place by phone, in person, or online between researchers and respondents.

Researcher-administered questionnaires can:

  • Help you ensure the respondents are representative of your target audience
  • Allow clarifications of ambiguous or unclear questions and answers
  • Have high response rates because it’s harder to refuse an interview when personal attention is given to respondents

But researcher-administered questionnaires can be limiting in terms of resources. They are:

  • Costly and time-consuming to perform
  • More difficult to analyse if you have qualitative responses
  • Likely to contain experimenter bias or demand characteristics
  • Likely to encourage social desirability bias in responses because of a lack of anonymity

Your questionnaire can include open-ended or closed-ended questions, or a combination of both.

Using closed-ended questions limits your responses, while open-ended questions enable a broad range of answers. You’ll need to balance these considerations with your available time and resources.

Closed-ended questions

Closed-ended, or restricted-choice, questions offer respondents a fixed set of choices to select from. Closed-ended questions are best for collecting data on categorical or quantitative variables.

Categorical variables can be nominal or ordinal. Quantitative variables can be interval or ratio. Understanding the type of variable and level of measurement means you can perform appropriate statistical analyses for generalisable results.

Examples of closed-ended questions for different variables

Nominal variables include categories that can’t be ranked, such as race or ethnicity. This includes binary or dichotomous categories.

It’s best to include categories that cover all possible answers and are mutually exclusive. There should be no overlap between response items.

In binary or dichotomous questions, you’ll give respondents only two options to choose from.

White Black or African American American Indian or Alaska Native Asian Native Hawaiian or Other Pacific Islander

Ordinal variables include categories that can be ranked. Consider how wide or narrow a range you’ll include in your response items, and their relevance to your respondents.

Likert-type questions collect ordinal data using rating scales with five or seven points.

When you have four or more Likert-type questions, you can treat the composite data as quantitative data on an interval scale . Intelligence tests, psychological scales, and personality inventories use multiple Likert-type questions to collect interval data.

With interval or ratio data, you can apply strong statistical hypothesis tests to address your research aims.

Pros and cons of closed-ended questions

Well-designed closed-ended questions are easy to understand and can be answered quickly. However, you might still miss important answers that are relevant to respondents. An incomplete set of response items may force some respondents to pick the closest alternative to their true answer. These types of questions may also miss out on valuable detail.

To solve these problems, you can make questions partially closed-ended, and include an open-ended option where respondents can fill in their own answer.

Open-ended questions

Open-ended, or long-form, questions allow respondents to give answers in their own words. Because there are no restrictions on their choices, respondents can answer in ways that researchers may not have otherwise considered. For example, respondents may want to answer ‘multiracial’ for the question on race rather than selecting from a restricted list.

  • How do you feel about open science?
  • How would you describe your personality?
  • In your opinion, what is the biggest obstacle to productivity in remote work?

Open-ended questions have a few downsides.

They require more time and effort from respondents, which may deter them from completing the questionnaire.

For researchers, understanding and summarising responses to these questions can take a lot of time and resources. You’ll need to develop a systematic coding scheme to categorise answers, and you may also need to involve other researchers in data analysis for high reliability .

Question wording can influence your respondents’ answers, especially if the language is unclear, ambiguous, or biased. Good questions need to be understood by all respondents in the same way ( reliable ) and measure exactly what you’re interested in ( valid ).

Use clear language

You should design questions with your target audience in mind. Consider their familiarity with your questionnaire topics and language and tailor your questions to them.

For readability and clarity, avoid jargon or overly complex language. Don’t use double negatives because they can be harder to understand.

Use balanced framing

Respondents often answer in different ways depending on the question framing. Positive frames are interpreted as more neutral than negative frames and may encourage more socially desirable answers.

Positive frame Negative frame
Should protests of pandemic-related restrictions be allowed? Should protests of pandemic-related restrictions be forbidden?

Use a mix of both positive and negative frames to avoid bias , and ensure that your question wording is balanced wherever possible.

Unbalanced questions focus on only one side of an argument. Respondents may be less likely to oppose the question if it is framed in a particular direction. It’s best practice to provide a counterargument within the question as well.

Unbalanced Balanced
Do you favour …? Do you favour or oppose …?
Do you agree that …? Do you agree or disagree that …?

Avoid leading questions

Leading questions guide respondents towards answering in specific ways, even if that’s not how they truly feel, by explicitly or implicitly providing them with extra information.

It’s best to keep your questions short and specific to your topic of interest.

  • The average daily work commute in the US takes 54.2 minutes and costs $29 per day. Since 2020, working from home has saved many employees time and money. Do you favour flexible work-from-home policies even after it’s safe to return to offices?
  • Experts agree that a well-balanced diet provides sufficient vitamins and minerals, and multivitamins and supplements are not necessary or effective. Do you agree or disagree that multivitamins are helpful for balanced nutrition?

Keep your questions focused

Ask about only one idea at a time and avoid double-barrelled questions. Double-barrelled questions ask about more than one item at a time, which can confuse respondents.

This question could be difficult to answer for respondents who feel strongly about the right to clean drinking water but not high-speed internet. They might only answer about the topic they feel passionate about or provide a neutral answer instead – but neither of these options capture their true answers.

Instead, you should ask two separate questions to gauge respondents’ opinions.

Strongly Agree Agree Undecided Disagree Strongly Disagree

Do you agree or disagree that the government should be responsible for providing high-speed internet to everyone?

You can organise the questions logically, with a clear progression from simple to complex. Alternatively, you can randomise the question order between respondents.

Logical flow

Using a logical flow to your question order means starting with simple questions, such as behavioural or opinion questions, and ending with more complex, sensitive, or controversial questions.

The question order that you use can significantly affect the responses by priming them in specific directions. Question order effects, or context effects, occur when earlier questions influence the responses to later questions, reducing the validity of your questionnaire.

While demographic questions are usually unaffected by order effects, questions about opinions and attitudes are more susceptible to them.

  • How knowledgeable are you about Joe Biden’s executive orders in his first 100 days?
  • Are you satisfied or dissatisfied with the way Joe Biden is managing the economy?
  • Do you approve or disapprove of the way Joe Biden is handling his job as president?

It’s important to minimise order effects because they can be a source of systematic error or bias in your study.

Randomisation

Randomisation involves presenting individual respondents with the same questionnaire but with different question orders.

When you use randomisation, order effects will be minimised in your dataset. But a randomised order may also make it harder for respondents to process your questionnaire. Some questions may need more cognitive effort, while others are easier to answer, so a random order could require more time or mental capacity for respondents to switch between questions.

Follow this step-by-step guide to design your questionnaire.

Step 1: Define your goals and objectives

The first step of designing a questionnaire is determining your aims.

  • What topics or experiences are you studying?
  • What specifically do you want to find out?
  • Is a self-report questionnaire an appropriate tool for investigating this topic?

Once you’ve specified your research aims, you can operationalise your variables of interest into questionnaire items. Operationalising concepts means turning them from abstract ideas into concrete measurements. Every question needs to address a defined need and have a clear purpose.

Step 2: Use questions that are suitable for your sample

Create appropriate questions by taking the perspective of your respondents. Consider their language proficiency and available time and energy when designing your questionnaire.

  • Are the respondents familiar with the language and terms used in your questions?
  • Would any of the questions insult, confuse, or embarrass them?
  • Do the response items for any closed-ended questions capture all possible answers?
  • Are the response items mutually exclusive?
  • Do the respondents have time to respond to open-ended questions?

Consider all possible options for responses to closed-ended questions. From a respondent’s perspective, a lack of response options reflecting their point of view or true answer may make them feel alienated or excluded. In turn, they’ll become disengaged or inattentive to the rest of the questionnaire.

Step 3: Decide on your questionnaire length and question order

Once you have your questions, make sure that the length and order of your questions are appropriate for your sample.

If respondents are not being incentivised or compensated, keep your questionnaire short and easy to answer. Otherwise, your sample may be biased with only highly motivated respondents completing the questionnaire.

Decide on your question order based on your aims and resources. Use a logical flow if your respondents have limited time or if you cannot randomise questions. Randomising questions helps you avoid bias, but it can take more complex statistical analysis to interpret your data.

Step 4: Pretest your questionnaire

When you have a complete list of questions, you’ll need to pretest it to make sure what you’re asking is always clear and unambiguous. Pretesting helps you catch any errors or points of confusion before performing your study.

Ask friends, classmates, or members of your target audience to complete your questionnaire using the same method you’ll use for your research. Find out if any questions were particularly difficult to answer or if the directions were unclear or inconsistent, and make changes as necessary.

If you have the resources, running a pilot study will help you test the validity and reliability of your questionnaire. A pilot study is a practice run of the full study, and it includes sampling, data collection , and analysis.

You can find out whether your procedures are unfeasible or susceptible to bias and make changes in time, but you can’t test a hypothesis with this type of study because it’s usually statistically underpowered .

A questionnaire is a data collection tool or instrument, while a survey is an overarching research method that involves collecting and analysing data from people using questionnaires.

Closed-ended, or restricted-choice, questions offer respondents a fixed set of choices to select from. These questions are easier to answer quickly.

Open-ended or long-form questions allow respondents to answer in their own words. Because there are no restrictions on their choices, respondents can answer in ways that researchers may not have otherwise considered.

A Likert scale is a rating scale that quantitatively assesses opinions, attitudes, or behaviours. It is made up of four or more questions that measure a single attitude or trait when response scores are combined.

To use a Likert scale in a survey , you present participants with Likert-type questions or statements, and a continuum of items, usually with five or seven possible responses, to capture their degree of agreement.

You can organise the questions logically, with a clear progression from simple to complex, or randomly between respondents. A logical flow helps respondents process the questionnaire easier and quicker, but it may lead to bias. Randomisation can minimise the bias from order effects.

Questionnaires can be self-administered or researcher-administered.

Researcher-administered questionnaires are interviews that take place by phone, in person, or online between researchers and respondents. You can gain deeper insights by clarifying questions for respondents or asking follow-up questions.

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Examples

Dissertation Questionnaire

Questionnaire generator.

questionnaire design dissertation

A dissertation is a document usually a requirement for a doctoral degree especially in the field of philosophy. This long essay discusses a particular subject matter uses questionnaires   and other sources of data and is used to validate its content. The  questionnaire’s importance is evident in the processes of data gathering as it can make the dissertation factual, effective and usable.

Having a well-curated and formatted document to follow when making a dissertation can be very beneficial to an individual who is currently immersed in the data gathering stage of the specific research study. We have gathered downloadable samples and templates of questionnaires so it will be easier for you to curate your own.

Dissertation Timeline Gantt Chart Template

Dissertation Timeline Gantt Chart Template

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Dissertation Research Gantt Chart Template

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Dissertation Project Gantt Chart Template

Dissertation Project Gantt Chart Template

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Dissertation Plan Gantt Chart Template

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Dissertation Research Questionnaire

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Dissertation Proposal Questionnaire

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Sample Dissertation Questionnaire

Sample Dissertation

Size: 10 KB

What Is a Dissertation Questionnaire?

A dissertation questionnaire can be defined as follows:

  • It is a document used in the processes of data gathering.
  • Questionnaires in PDF used for a dissertation contain questions that can help assess the current condition of the community which is the subject of study within the dissertation.
  • It specifies the questions that are needed to be answered to assure that there is a basis in terms of the results that will be presented in a dissertation.

How to Write a Dissertation Questionnaire

Writing an efficient and comprehensive dissertation questionnaire can greatly affect the entire dissertation. You can make one by following these steps:

  • Be specific with the kind of dissertation that you are creating and align the purposes of the dissertation questionnaire that you need to make to your study.
  • List down the information needed from the community who will provide the answers to your questions.
  • Open a software where you can create a questionnaire template. You may also download  survey questionnaire examples   and templates to have a faster time in formatting the document.
  • The purpose of the dissertation questionnaire.
  • The guidelines and instructions in answering the dissertation questions.
  • The name of the person to who will use the questionnaire results to his/her dissertation.
  • The institution to whom the dissertation will be passed.
  • List down the questions based on your needs.

Undergraduate Dissertation Questionnaire

Undergraduate Dissertation

Size: 12 KB

Project Management Dissertation

Project Management Dissertation1

Size: 54 KB

Guidelines for Writing a Dissertation Questionnaire

There are no strict rules in writing a dissertation questionnaire. However, there are some tips that can help you to create a dissertation questionnaire that is relevant to the study that you are currently doing. Some guidelines:

  • Make sure that you are well aware of the data that is needed in your dissertation so you can properly curate questions that can supply your information needs.
  • It will be best to use a dissertation questionnaire format that is organized, easy to understand, and properly structured. This will help the people who will answer the dissertation questionnaire quickly know how they can provide the items that you would like to know.
  • Always make sure that your instructions in answering the questions are precise and directly stated.
  • You may look at  questionnaires in Word   for comparisons. Doing this will help you assess whether there are still areas of improvement that you may tap with the content and format of the dissertation questionnaire that you have created.

Keeping this guidelines in mind and implementing them accordingly will allow you to create a dissertation questionnaire that is beneficial to the processes that you need to have an outstanding dissertation.

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Find out how to use a dissertation questionnaire for your masters.

Prof Martyn Denscombe, author of " The Good Research Guide, 6th edition ", gives expert advice on using a questionnaire survey for your postgraduate dissertation.

Questionnaire surveys are a well-established way of collecting data. They work with relatively small-scale research projects so design and deliver research questionnaires quickly and cheaply. When it comes to conducting research for a master’s dissertation, questionnaire surveys feature prominently as the method of choice.

Using the post for bulky and lengthy surveys is normal. Sometimes questionnaires go by hand. The popularity of questionnaire surveys is principally due to the benefits of using online web-based questionnaires. There are two main aspects to this.

Designing questionnaires

First, the software for producing and delivering web questionnaires. Simple to use features such as drop-down menus and tick-box answers, is user-friendly and inexpensive.

Second, online surveys make it possible to contact people across the globe without travelling anywhere. Given the time and resource constraints faced when producing a dissertation, makes online surveys all the more enticing. Social media such as Facebook, Instagram and WhatsApp is great for contacting people to participate in the survey.

In the context of a master’s dissertation, however, the quality of the survey data is a vital issue. The grade for the dissertation will depend on being able to defend the use of the data from the survey. This is the basis for advanced, master’s level academic enquiry.

Pro's and con's

It is not good enough to simply rely on getting 100 or so people to complete your questionnaire. Be aware of the pros and cons of questionnaire surveys. You need to justify the value of the data you have collected in the face of probing questions, such as:

  • Who are the respondents and how they were selected?
  • How representative are the respondents of the whole group being studied?
  • What response rate was achieved by the survey?
  • Are the questions suitable in relation to the topic and the particular respondents?
  • What likelihood is there that respondents gave honest answers to the questions?

This is where The Good Research Guide, 6th edition becomes so valuable.

It identifies the key points that need to be addressed in order to conduct a competent questionnaire survey. It gets right to the heart of the matter, with plenty of practical guidance on how to deal with issues.

In a straightforward style, using plain language, this bestselling book covers a range of alternative strategies and methods for conducting small-scale social research projects and outlines some of the main ways in which the data can be analysed.

Read Prof Martyn Denscombe's advice on using a Case Study for your postgraduate dissertation.

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A General Guide To Formatting And Structure of Questionnaire

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Publication date:

Modification date: 1, May. 2024

A questionnaire is a research apparatus that is consisted of a series of questions. The basic purpose of the questionnaire is the congregate information for dissertation. The questionnaires section is best to collect data for descriptive research and establish the opinions of many people.

Types of the questionnaires

  • Open/ close question: The questions objects decide where to use open of close questions. The level of question shows the topic, On the other hand, the question should realistic and accurate response.
  • Open/unrestricted questions: In this kind of question, you will show your opinions; however, an open question is beneficial for personal expression. The open question will take more time to get answers. Long question is difficult and takes more time in the process of analysis.
  • Restricted question: These questions are listed type and the answer is a very simple form such as yes or no. These questions are very easy and quick to answer. Make a checklist to get answers to these questions. Create a rating scale as well as a numerical rating scale.
  • Factual question: These types of question are individual and required basic background information. You should make projects and case studies in the constructions of these questions.

Wording the question

In order to make a list of the questions you should keep in mind some points that are given below:

  • Avoid the use of long sentences and long-winded questions
  • Don’t make the questions too much leading
  • Use natural question and don’t double ask a question
  • Don’t ask a question that is in presume a position
  • Avoid form asking hypothetical and ambiguous questions
  • Use the flow and sequences in the question
  • Make sure that questions are error-free
  • Avoid jargon and be specific in your question

Questionnaire Design For A Dissertation

  • Identify the Goal of Your Question: When students start to develop a question in the four sections; they should keep in mind what kind of information that want to collect and what is the main purpose of developing this question. Coming up with good question will be beneficial for the students.
  • Choose The Right Type Of Question: Use the hypothesis and test system in asking a question. Choosing the right type of question is very necessary. You should choose a type or types in asking a question. You can select any type of questions that are given above. According to my point of view, the ranking scale question will be very beneficial for you and these types of questions are very flexible.
  • Develop Question For Your Questionnaire: You should develop a question in concise and direct method. Use a simple method in asking the question. Don’t ask too many questions at a time, this can lose your grades as well as confusing. Another most important point that you should keep in mind is writing an important question at the start of your questionnaire.
  • Restrict the Length of Your Question: Keeping your question short and don’t include double questions in one line. A question is an opportunity to collect information for your dissertation, so, you should avoid the use of redundant questions.
  • Make Sure Your Project Privacy: Student should set their project privacy in order to start your survey. A privacy policy is the first thing that you should consider in the section of the questionnaire. After getting complete privacy, people will disclose their personal information.

Formatting Your Questionnaire

Introduce yourself.

In the first section, you should write your complete name. For example, I am Ben, 3rd-year undergraduate students at the University of New Mexican. This questionnaire is the part of my dissertation and I want to ask from you.

Write the Purpose of the Questionnaire

Most people don’t want to give an answer to the question, because, student forget to write the main purpose of the questionnaire. You should write the main purpose in few lines and in a concise manner. For example, you want to ask a question about exercise habit, ask about timing, eating as well as meals.

Reveal What Will Happen With the Data and Collect

You should highlight main purpose and its results. Don’t make hurry in getting answer, indeed, take time to get answer and getting good results. If you are asking a question for your dissertation, you should give a time range instead of limited time. Use many reasons to keep your survey concise and error-free.

Ensure That Questionnaire Looks Professional

Professional style of writing can grab the attention of the readers, therefore, collect data and adopt a professional look. After completing the whole process, you should proofread and edit it. A questionnaire example is the best tool to collect data and make a form of questions. Let’s discuss an example of a questionnaire.

Examples of Questionnaire;

Custom satisfaction questionnaire.

The use of customer satisfaction is best to get a form of questions. Writing an interaction between a customer and organization will be the best example that you can use in your dissertation. You can use these series of questions in your dissertation that are given below:

  • Are you satisfied with our working hours?
  • It is easy to make an appointment?
  • What are the good qualities in the doctor?
  • Clarity of doctor’s expression
  • The method of doctor checking
  • Is doctor makes courtesy as well as friendliness
  • Is staff behavior good?
  • Comfortable and cleanliness of the office
  • Overall satisfaction with your visit
  • Would you like to give any advice?

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Impact of Questionnaire Design on Response Rates and Data Quality in Your PhD dissertation

Designing and administering questionnaires is a common method used in social science research to gather data from study participants. However, the effectiveness of a questionnaire depends heavily on its design, as it can significantly impact response rates and data quality. As a PhD candidate, investigating the impact of questionnaire design on response rates and data quality is a critical component of your research. This not only ensures that you collect high-quality data but also enables you to identify potential biases or errors in your research methodology. In this guide, we will discuss how to investigate the impact of questionnaire design on response rates and data quality in your PhD dissertation, including key factors to consider and methods to analyze the results. By following these guidelines, you will be able to design effective questionnaires and collect reliable data for your research. So, let us start this blog by knowing what questionnaire design is.

Questionnaire design refers to the process of creating a set of questions that are used to gather data from individuals or groups of people. The design of a questionnaire is an essential part of the research process, as it affects the quality and accuracy of the data collected.

The design of a questionnaire involves several key steps, including:

  • Determining the research objectives: Before creating a questionnaire, it is essential to identify the research objectives and the information needed to achieve those objectives.
  • Identifying the target population: The questionnaire should be designed based on the characteristics of the target population, including age, gender, education level, and cultural background.
  • Creating the questionnaire structure: This involves deciding on the type of questions to include, such as open-ended or closed-ended questions, multiple-choice questions, or Likert scale questions.
  • Writing the questions: The questions should be clear, concise, and easy to understand. They should also be designed to avoid bias and leading responses.
  • Pretesting the questionnaire: Before distributing the questionnaire, it is essential to pretest it with a small group of people to identify any problems or issues that need to be addressed.
  • Distributing the questionnaire: The questionnaire can be distributed via mail, email, online surveys, or face-to-face interviews.

To understand the impact, you need to know How does the layout of a questionnaire affect response rates and data quality among participants?

The layout of a questionnaire can have a significant impact on the response rates and data quality among participants. Poorly designed questionnaires can result in reduced response rates and biased or incomplete data, while well-designed questionnaires can enhance response rates and improve data quality. The layout of a questionnaire refers to the overall visual appearance, structure, and organization of the questions and response options presented to participants. Some specific aspects of questionnaire layout that may affect response rates and data quality include:

  • Clarity and simplicity of the questionnaire layout: A clear and simple layout that is easy to read and navigate may encourage participants to complete the survey and provide more accurate responses.
  • Use white space: Proper use of white space in the questionnaire layout can help to reduce visual clutter and make the questionnaire more visually appealing and easy to read.
  • Font size and type: Using a legible font size and type can enhance the readability of the questionnaire and make it more accessible to a wide range of participants.
  • Logical ordering of questions: A logical ordering of questions can make it easier for participants to understand the purpose of the survey and help them provide more accurate responses.
  • Use of headings and subheadings: Headings and subheadings can be used to break up the questionnaire into more manageable sections, making it less daunting for participants and improving the overall structure of the survey.
  • Use of color and graphics: The use of color and graphics in a questionnaire can help to make it more visually appealing and engaging for participants, potentially increasing response rates.

The seond important question is What impact do different question types (e.g. open-ended, closed-ended, Likert scale) have on response rates and data quality in a survey?

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The use of different question types, such as open-ended, close-ended, and Likert scale questions, can have a significant impact on both response rates and data quality in a survey. Each question type has its own strengths and weaknesses, and the choice of question type should be carefully considered based on the research questions and target population.

  • Open-ended questions: Open-ended questions allow participants to provide free-text responses and can generate more detailed and nuanced information about a particular topic. However, open-ended questions can be time-consuming for participants to complete and can result in a large volume of unstructured data that can be challenging to analyse.
  • Close-ended questions: Close-ended questions offer a set of predefined response options for participants to choose from and can be easier and quicker for participants to complete. Close-ended questions also offer more structured data that can be more easily analysed. However, close-ended questions may not capture the full range of participants’ opinions and experiences on a particular topic.
  • Likert-scale questions: Likert scale questions are a type of close-ended questions that ask participants to rate their level of agreement or disagreement with a particular statement using a scale, typically ranging from strongly agree to strongly disagree. Likert scale questions can provide a quantitative measure of participants’ attitudes and opinions, and can be useful for comparing responses across different groups. However, the response options in Likert scale questions may not capture the full range of participants’ opinions, and the interpretation of Likert scale data can be subjective.  

The last question needed to know the impact is How does the length of a questionnaire affect response rates and data quality among participants?

The length of a questionnaire can have a significant impact on response rates and data quality among participants. While a longer questionnaire may provide more comprehensive data, it can also result in reduced response rates and lower data quality due to participant fatigue or lack of engagement. Conversely, a shorter questionnaire may lead to higher response rates, but may not capture all the necessary information to address the research question. Thus, it is important to consider the trade-off between questionnaire length and data quality when designing a survey. Several factors can influence how participants perceive the length of a questionnaire, including:

  • Complexity of the questions: Questions that are complex, require extensive thought or take a long time to answer may result in participants taking longer to complete the questionnaire, which can increase the perceived length of the survey.
  • Use of skip patterns: Skip patterns can help to reduce the length of a questionnaire by only showing relevant questions to participants based on their previous responses. This can help to make the survey feel shorter and more manageable for participants.
  • Use of multimedia: The use of multimedia, such as videos or images, can help to break up the monotony of a questionnaire and make it feel more engaging, potentially reducing perceived length.
  • Incentives: The provision of incentives, such as monetary rewards or gift cards, can increase participant motivation to complete a longer questionnaire, potentially increasing response rates.

In general, longer questionnaires tend to have lower response rates and higher rates of missing data or incomplete responses, as participants may not be willing to spend the time required to complete the survey. However, the impact of questionnaire length on data quality can vary depending on the research question and the target population. Therefore, researchers should carefully consider the balance between survey length and data quality when designing a questionnaire.

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Dissertation Methodology Questionnaire Design ( 10 Key Steps)

  • 1 month(s) ago

Dissertation Methodology Questionnaire Design ( 10 Key Steps)

1. Define the Objectives

2. Determine the Target Audience

3. Develop the Questionnaire Content

4. Construct the Questions

5. Decide on the Response Format

6. Sequence the Questions

7. Pilot Testing

8. Finalize the Questionnaire

9. Administer the Questionnaire

10. Data Collection and Analysis

Defining the objectives in dissertation methodology questionnaire design is essential for guiding the research process. Key steps include clearly identifying the research questions and hypotheses that the questionnaire aims to address.

Establish the specific information needed to achieve the dissertation methodology research goals, and ensure alignment with the overall dissertation objectives.

This involves determining the target population and the type of data required, whether qualitative or quantitative. It’s important to focus on measurable outcomes and relevant variables.

Additionally, ensuring that each question directly supports the research objectives and avoiding unnecessary or redundant questions enhances the questionnaire’s effectiveness and data quality.

Key steps include:

  • Identifying the specific demographic,
  • Psychographic characteristics of the population that aligns with the research objectives.

Understanding who will provide the most valuable insights ensures the questionnaire reaches the appropriate respondents. This involve defining inclusion and exclusion criteria, considering factors such as age, gender, education level, and occupation.

Tailoring questions to the knowledge and experience of the target audience is crucial for accuracy. Pre-testing with a sample from the target group can help refine questions, ensuring they are comprehensible and relevant to the audience. Master respondents recruitment here!

questionnaire design dissertation

  • Multiple-choice
  • Likert scales
  • Open-ended questions

To gather comprehensive data. Questions should be clear, unbiased, and free of jargon to ensure respondent understanding.

Sequencing questions logically, from general to specific, helps maintain a natural flow. Pre-testing the questionnaire with a small sample can identify and correct any issues, enhancing clarity and reliability in the final survey.

  • Formulating clear
  • Unbiased questions that align with the research objectives.

Use simple language to avoid confusion and ensure questions are specific and relevant. Balance the use of open-ended and closed-ended questions to capture detailed and quantifiable responses.

Avoid leading or loaded questions that may influence answers. Sequence questions logically and group similar topics together to enhance flow and respondent understanding.

Pre-test the questions with a small sample to identify ambiguities and refine wording, ensuring clarity and reliability in the final questionnaire.

  • Selecting appropriate formats like multiple-choice, Likert scales, dichotomous (yes/no), and open-ended responses based on the research objectives.
  • Ensure the response format aligns with the type of data needed, whether qualitative or quantitative. Use consistent formats throughout the questionnaire to maintain clarity.
  • Provide balanced response options, including neutral or “not applicable” choices when necessary. Tailoring the response format to the target audience’s preferences and comprehension levels is essential. Pre-testing various formats helps determine which ones yield the most reliable and informative data.

questionnaire design dissertation

 Key steps include:

  • Starting with general questions to ease respondents into the survey
  • Followed by more specific questions aligned with the research objectives
  • Group similar topics together to maintain coherence and reduce cognitive load.
  • Place sensitive or potentially uncomfortable questions towards the end to avoid early dropouts.
  • Use a logical progression that mirrors the natural thought process, facilitating smoother transitions between sections.
  • Pre-testing the sequence with a small sample can help identify any confusing or abrupt shifts, allowing for adjustments to improve overall flow and respondent experience.

Key steps include administering the questionnaire to a small, representative sample of the target audience to identify potential issues.

This process helps:

  • Detect ambiguous or confusing questions
  • Gauge the time required for completion
  • Assess the overall flow.

Gathering feedback from pilot participants is essential for refining questions and response options. Adjustments based on pilot testing results improve the questionnaire’s reliability and validity.

This preliminary testing phase ensures that the final version is well-structured, comprehensible, and capable of collecting accurate, meaningful data.

First, review and refine each question for clarity and relevance, ensuring alignment with research objectives. Test the questionnaire through a pilot study to identify any issues or ambiguities.

Incorporate feedback from the pilot to make necessary adjustments. Ensure the questions are unbiased and cover all relevant topics comprehensively. Verify the questionnaire’s length to maintain participant engagement.

Check for logical flow and coherence among questions. Confirm that response options are clear and exhaustive. Finally, ensure ethical considerations are addressed, such as confidentiality and informed consent.

.Begin by selecting an appropriate distribution method, whether online or paper-based, that suits your target audience. Ensure participants receive clear instructions on how to complete the questionnaire.

Implement measures to protect participant confidentiality and provide informed consent. Monitor the response rate and send reminders if necessary to boost participation.

Address any technical issues promptly if using digital platforms. Offer incentives, if applicable, to encourage completion. Ensure that the collected data is securely stored.

Finally, track and document the administration process to maintain transparency and address any issues that arise.

questionnaire design dissertation

First, collect data systematically, adhering to the established protocol and maintaining participant confidentiality. Organize and clean the data to remove errors or inconsistencies.

Choose appropriate statistical tools or qualitative analysis methods based on the research design and type of data collected. Conduct preliminary analyses to identify trends or patterns.

Ensure that the analysis aligns with the research objectives and hypotheses. Interpret results in the context of the literature review and theoretical framework. Validate findings through cross-checking or triangulation.

Document the methodology and results thoroughly to support transparency and reproducibility. Study more on data collection for your dissertation research here!

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IMAGES

  1. Dissertation Questionnaire

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  2. Dissertation methodology questionnaire design

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  3. Dissertation Questionnaire

    questionnaire design dissertation

  4. Dissertation Questionnaire

    questionnaire design dissertation

  5. The Basic Steps & Some Golden Tips For Designing A Survey Questionnaire

    questionnaire design dissertation

  6. Master Survey Design: A 10-step Guide with Examples

    questionnaire design dissertation

VIDEO

  1. Research Designs: Part 2 of 3: Qualitative Research Designs (ሪሰርች ዲዛይን

  2. Dissertation Questionnaire design overview

  3. Data Collection: Conducting Interviews

  4. Mastering Questionnaire Design: A Step-by-Step Guide

  5. How to Make a Questionnaire for Research Project? |Lecture-5

  6. All Descriptive Studies

COMMENTS

  1. Questionnaire Design

    Questionnaire Design | Methods, Question Types & ...

  2. Questionnaire Design Tip Sheet

    Questionnaire Design Tip Sheet

  3. Designing a Questionnaire for a Research Paper: A Comprehensive Guide

    (PDF) Designing a Questionnaire for a Research Paper

  4. How to Design and Frame a Questionnaire

    According to Saunders et al. (2005), the design of a questionnaire differs to how it is administered, and. in par ticular, the amount of contact you have with the respondents. Generally, t here ...

  5. Designing a Questionnaire for a Research Paper: A Comprehensive Guide

    Keywords: Questionnaire, Academic Survey, Questionnaire Design, Research Methodology way that questions are asked can overshadow the results (Brace, 2018). Therefore, it is recommended to conduct the designing process based on the steps required to be maintained in preparing questionnaires to reach the best possible results of the surveys.

  6. Best practice in questionnaire design

    The following guide to developing questionnaire items and organising the questionnaire is based on best practice (Gehlbach & Brinkworth, 2011; Gehlbach & Artino Jr., 2018). These best practices have been tested across over 40 years of research (Krosnick & Presser, 2010; Schwarz, 1999).

  7. PDF Question and Questionnaire Design

    2010 Handbook of Survey Research.pdf

  8. How To Design A Questionnaire Or Survey

    Knowing how to design a questionnaire or how to design a survey is an important skill for beginner researchers including students who are writing their disse...

  9. (PDF) Questionnaire Design Methods

    The questionnaire tool is usually developed to collect information from the respondents. Various questionnaire design methods such as the rational, the prototypical, the facet design, the ...

  10. How to Write a Thesis or Dissertation Questionnaire?

    Online dissertation questionnaire tools such as Google Forms, Microsoft Forms, and SurveyPlanet have made data analysis and collection much more convenient and reliable. Components of an Excellent Dissertation Questionnaire. These are the components of an excellent thesis or dissertation questionnaire: It has a Structured Design

  11. Questionnaire Design

    Revised on 10 October 2022. A questionnaire is a list of questions or items used to gather data from respondents about their attitudes, experiences, or opinions. Questionnaires can be used to collect quantitative and/or qualitative information. Questionnaires are commonly used in market research as well as in the social and health sciences.

  12. Dissertation Questionnaire

    A dissertation is a document usually a requirement for a doctoral degree especially in the field of philosophy. This long essay discusses a particular subject matter uses questionnaires and other sources of data and is used to validate its content. The questionnaire's importance is evident in the processes of data gathering as it can make the dissertation factual, effective and usable.

  13. Using a questionnaire survey for your dissertation

    Questionnaire surveys are a well-established way of collecting data. They work with relatively small-scale research projects so design and deliver research questionnaires quickly and cheaply. When it comes to conducting research for a master's dissertation, questionnaire surveys feature prominently as the method of choice.

  14. Designing a Questionnaire for a Research Paper: A Comprehensive Guide

    Designing a Questionnaire for a Research Paper

  15. A General Guide To Formatting And Structure of Questionnaire

    Questionnaire Design For A Dissertation. Identify the Goal of Your Question: When students start to develop a question in the four sections; they should keep in mind what kind of information that want to collect and what is the main purpose of developing this question. Coming up with good question will be beneficial for the students.

  16. Impact of Questionnaire Design on Response Rates and Data Quality in

    In this guide, we will discuss how to investigate the impact of questionnaire design on response rates and data quality in your PhD dissertation, including key factors to consider and methods to analyze the results. By following these guidelines, you will be able to design effective questionnaires and collect reliable data for your research. ...

  17. (PDF) The Design and Use of Questionnaires in ...

    The Design and Use of Questionnaires in Educational ...

  18. Dissertation Methodology Questionnaire Design ( 10

    8. Finalize the Questionnaire. 9. Administer the Questionnaire. 10. Data Collection and Analysis . 1. Define the Objectives. Defining the objectives in dissertation methodology questionnaire design is essential for guiding the research process. Key steps include clearly identifying the research questions and hypotheses that the questionnaire ...

  19. (PDF) Questionnaires and Surveys

    See also Bryman, 2004 Chapter 6 for advice on questionnaire design for application to research in the social sciences in general, and Dörnyei, 2007 section 5.2.4 for more

  20. OATD

    OATD - Open Access Theses and Dissertations

  21. Thesis and Dissertations-College of Graduate Studies-University of Idaho

    Thesis and Dissertation Resources. You will find all you need to know about starting and completing your thesis or dissertation right here using ETD (Electronic submission of Dissertations and Theses). Note: COGS at this time is unable to provide any troubleshooting support or tutorials on LaTeX. Please use only if you are knowledgeable and ...

  22. The Five-Question Method For Framing A Qualitative Research Study

    The Five-Question Method simplifies the framing process promoting quality in qualitative research design. A course outline is appended. ... Using 15 educational administration dissertations in the ...

  23. Systematic Review of Recommendation Systems for Course Selection

    Department of Computer Science, University of Idaho, Moscow, ID 83843, USA; [email protected]. * Correspondence: [email protected]. Abstract: Course recommender systems play an ...