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15 Essential Skills for Cybersecurity Analysts in 2024

Getting a job in cybersecurity often means having the right set of technical and workplace skills. Here are 15 cybersecurity skills companies are hiring for.

[Featured image] An instructor teaching cybersecurity skills assists a learner in a blue shirt on their laptop.

Working in cybersecurity typically means leveraging a range of technical and people skills to protect your organization’s data. Having the right set of skills could be critical to getting hired. But what skills should you focus on developing?

To find out, we reviewed cybersecurity analyst job listings on LinkedIn and Indeed to find the skills most frequently included in job descriptions. Target, Visa, Delaware North, and Mosaic are among the companies hiring for these skills.

In this article, we'll explore some of the most essential skills that a cybersecurity analyst should have, according to employers. But, if you're ready to start building those skills now, consider enrolling in Microsoft's Cybersecurity Analyst Professional Certificate to get job-ready in as little as six months.

Expert insights: cybersecurity skills

Many employers are looking for qualified candidates who have both technical and workplace skills.

"You're going to see a critical eye [from employers], especially on the technical piece, on the ability to do the job. We also need leadership and management roles, that are aware of the kind of cyber threats and the liabilities around them," said Steve Graham, Senior Vice President Head of Product at EC-Council, during Coursera's virtual panel, "How can online learning accelerate cybersecurity careers and talent?"

What skills does a cybersecurity analyst need?

Cybersecurity analysts use a combination of technical and workplace skills to assess vulnerabilities and respond to security incidents. If you have a background in information technology ( IT ) you may already have some of the technical skills, and many of the workplace skills carry over from a wide variety of occupations. 

Learn more about what you can expect from a career in cybersecurity in this lecture from Microsoft's Introduction to Computers and Operating Systems course :

10 cybersecurity technical skills

A cybersecurity analyst's technical skills are the foundation of their career. Below, we cover ten of the most essential technical skills that you'll need to thrive in the field.

1. Scripting

Scripting is a type of coding in which you make a program do something. The difference is that coding is static, whereas scripts can make images and text move around. Knowing how to build tools and automate repetitive tasks with languages like Python or PowerShell empowers you to become a more efficient analyst. Python, in particular, ranks among the most prevalent languages in cybersecurity. As a bonus, it’s also among the easiest to learn. 

Want to get started? Enroll in the University of Michigan's Python for Everybody Specialization to learn how to program and analyze data with Python.

2. Controls and frameworks

A cybersecurity framework provides a collection of best practices, policies, tools, and security protocols designed to help secure an organization’s data and business operations. A control is a measure your company uses to protect itself from vulnerabilities and attacks. 

The framework you use will vary depending on your organization and industry. You may find it helpful to familiarize yourself with some of the most common cybersecurity frameworks, including:

National Institute of Standards and Technology (NIST)

International Organization for Standardization (ISO)

Center for Information Security (CIS)

System and Organization Controls 2 (SOC 2)

3. Intrusion detection

As a cybersecurity analyst, a big part of your job will involve monitoring network activity for possible intrusions. Knowing how to use intrusion detection software—security information and event management (SIEM) products, intrusion detection systems (IDS), and intrusion prevention systems (IPS)—enables you to quickly identify suspicious activity or security violations. 

Learn more about the difference between IDS and IPS systems in this lecture from Google's IT Support Professional Certificate :

4. Network security control

Many cybersecurity attacks take place across a network of connected devices. The same technologies that allow companies to collaborate can also lead to security vulnerabilities. To keep an organization secure, you’ll need an understanding of wired and wireless networks, and how to secure them. 

Start learning more about network security in IBM's Network Security & Database Vulnerabilities course, which covers everything from IP Addressing and Packet Sniffing to the vulnerabilities inherent in popular database structures.

5. Operating systems

Security threats exist across all operating systems, both on computers and mobile devices. Set yourself up for success as a security analyst by building a deep familiarity with MacOS, Windows, Linux, as well as their command-line interfaces. You might also find it helpful to study the threats and vulnerabilities associated with mobile operating systems, like iOS and Android. 

Read more: What Is an Operating System?

6. Incident response

While prevention is the goal of cybersecurity, quickly responding when security incidents do occur is critical to minimize damage and loss. Effective incident handling requires familiarity with your organization’s incident response plan, as well as skills in digital forensics and malware analysis.

Want to know more? Hear what cybersecurity expert Keatron Evans has to say about incident response in this lecture from Infosec's Cyber Incident Response Specialization :

As more and more businesses move to cloud environments, professionals with cloud expertise are in demand. According to data from GIAC Certifications, having cloud security skills can come with a salary premium of more than $15,000. The need for cloud security skills is expected to grow by 115 percent over the next four years, making it the most lucrative skill in the industry [ 1 ].

Read more: What Is GIAC Certification? A Guide

Security risks often exist within applications themselves. More and more companies are adding a security focus to their software development and operations (DevOps) phase to help ensure that applications are secure from the start. 

Read more: What Does a DevOps Engineer Do? A Career Guide

9. Threat knowledge

“Know thy enemy.” General Sun Tzu could have been talking about cybersecurity. You can be a more effective cybersecurity analyst by keeping up-to-date on the threat landscape. If you’re new to the field, get started with the Open Web Application Security Project (OWASP) Top 10 —a document that outlines the top 10 web application security risks.

Gain expert insights into cybersecurity threats in IBM's Cyber Threat Intelligence course, offering hands-on access to the cybersecurity tools important to a system analyst.

10. Regulatory guidelines

Cybersecurity has to protect an organization from attack, theft, and loss, as well as comply with industry regulations. If you’re working for a company that does business around the globe, familiarity with General Data Protection Regulation (GDPR) could be beneficial. Cybersecurity analysts in the health care industry will need to understand how to comply with the Health Insurance Portability and Accountability Act (HIPPA)—a US federal law that helps protect the privacy of medical records. Some states within the US have their own privacy laws as well.

Read more: Cybersecurity Terms: A to Z Glossary

5 cybersecurity workplace skills

Workplace skills are all those skills you rely on to actually get your work done, collaborate with others, and accomplish your professional goals. Below, we explore some of the most important workplace skills you'll need to become the best cybersecurity analyst possible.

1. Communication

Both written and verbal communication play a key role in cybersecurity. As an analyst, you may need to communicate technical concepts to individuals without a technical background, such as executives or legal teams. You may also be asked to write incident reports, where you’ll have to document what you did in a concise and clear manner. 

Wondering where to start? Try the University of Pennsylvania's Improving Communication Skills course to learn how to communicate more effectively at work and achieve your goals.

2. Collaboration

As a cybersecurity analyst, you’ll likely work with a larger security team of other cybersecurity professionals. You may also need to collaborate with other teams within your company (legal, IT, public relations) or share your findings with other organizations or the greater cybersecurity community. 

3. Risk management

Your ability to think through what could possibly go wrong, assess the severity of threats, and gauge the potential impact empowers you to focus your energy on the tasks where you’ll have the biggest impact.

Build foundational knowledge of cybersecurity risk management in the University of California, Irvine's I ntroduction to Cybersecurity & Risk Management Specialization .

4. Adaptability

Cyber criminals are constantly adjusting and enhancing their attacks. Technology continues to advance, introducing new vulnerabilities. Adopting the mindset of a  lifelong learner can help you keep up with (or stay one step ahead of) these changes.

5. Critical thinking

Working in cybersecurity sometimes means making high-stakes decisions about your organization’s security. Developing your critical thinking skills can help you to:

Ask the right questions

Evaluate and assess data

Identify your assumptions

Consider alternatives

Understand context

Draw data-driven conclusions

Learn more about the importance of critical thinking to cybersecurity in this lecture from IBM's Cybersecurity Analyst Professional Certificate :

How to improve cybersecurity skills

There’s more than one way to build your cybersecurity skills. While you likely already possess some of the skills listed above, developing those you’re less familiar with could make you a more competitive candidate when you start applying for jobs.

Here are some options for building cybersecurity skills:

1. Take classes.

Whether you’re learning cybersecurity fundamentals or more advanced skills, enrolling in a course adds structure to your learning. Many courses that target specific technical skills, like network security or incident response, may also give you opportunities to practice workplace skills, like technical writing and collaboration. 

Consider earning the Google Cybersecurity Professional Certificate to develop some of these in-demand skills at your own pace.

Read more: Is Cybersecurity Hard to Learn? 9 Tips for Success

2. Stay up to date on the latest trends.

Keeping your technical cybersecurity skills up to date with the current threat and technology landscape can help you build confidence as a security analyst and give you a competitive advantage in your job search. Here are some resources to get you started:

SANS StormCast : Subscribe to this daily podcast for five to 10-minute episodes covering the latest security threats.

Security Now : Steve Gibson who coined the term “spyware” discusses current topics in cybersecurity on this weekly podcast.

Reddit: Join a cybersecurity sub, like r/netsec , r/cybersecurity , or r/hacking .

CISA Alerts: Sign up to receive technical alerts from the Cybersecurity & Infrastructure Security Agency.

Learn cybersecurity skills today

Now that you know some of the top skills you should have as a cybersecurity professional, start learning them today with these top-rated courses on Coursera.

For an introductory course, start with Google's Foundations of Cybersecurity . In just 14 hours, you'll gain an overview of the eight cybersecurity domains, standard security frameworks and controls, and programming languages like Python and SQL. Plus, if you enjoy the course, you'll already be on your way to earning a Professional Certificate in the field.

To prepare for a career in cybersecurity, try Google's Cybersecurity Professional Certificate . Here, you'll learn cybersecurity best practices, how to use Security Information and Event Management (SIEM) tools, and gain hands on experience with Python, Linux, and SQL as you get job-ready for an entry-level cybersecurity position in less than six months with industry leaders at Google.

To enhance your cloud computing skills, explore Amazon Web Service's AWS Fundamentals Specialization . Whether you're a current or aspiring professional in the field, in just about one month this specialization will provide you with a rich understanding of core AWS services, security concepts, and strategies, as well as how to build serverless applications with AWS.

Give your team access to a catalog of 8,000+ engaging courses and hands-on Guided Projects to help them develop impactful skills. Learn more about Coursera for Business .

Frequently asked questions (FAQs)

Is coding required for cybersecurity ‎.

Many entry-level cybersecurity roles do not require programming skills, but it is an important skill for mid- and senior-level cybersecurity jobs.

Read more: What Programming Language Should I Learn? ‎

Does cybersecurity require a lot of math? ‎

No, cybersecurity does not require a lot of math. But it is considered a science, technology, engineering, and mathematics (STEM) concentration, and familiarity with math will certainly get you farther as you move forward in your career.

Security professionals often calculate risk, which involves using math, statistics, and logic. Writing and understanding software code also requires some basic math. Finally, cryptography is the science of codes and encryption, and a part of cybersecurity, in which knowledge of math can help decipher and create algorithms for automated reasoning and data processing.

Read more: Is Cybersecurity Hard to Learn? 9 Tips for Success ‎

What human skills are required for cybersecurity? ‎

Effective cybersecurity professionals often leverage workplace skills like communication, collaboration, risk management, adaptability, and critical thinking on the job. ‎

Article sources

GIAC Certifications. " Top 5 Cloud Certs You Need to Know About , https://www.giac.org/blog/top-five-cloud-certs/." Accessed September 19, 2023.

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8 skills needed to be a cyber security expert: Problem solving

problem solving skills in cyber security

Problem solving is an important skill for us all to have, no matter what occupation we choose to make our living with, but it is particularly important for individuals who want to set themselves up as cyber security experts.

We are all painfully aware that technology is in a state of constant flux and evolution, and although this is a good thing in many ways, because it enables us to create new technologies that make life easier and more enjoyable for the many, it can also be a difficult matter to get to grips with, especially when it’s new technology developed by the bad guys that we’re dealing with.

Since ‘black hats’ can create new and terrifying ways of hacking into systems and stealing our databases at such a fast rate, it’s vital that cyber security experts are also experts when it comes to problem solving.

By being a problem solving pro, you will be able to work out how hackers are gaining access to a system, even if you have no previous knowledge of the methods they are using, and even if there isn’t a textbook out there to help you, which means that you will be able to get on top of the problem quickly.

A big aspect of problem solving is the ability to think creatively. You can boost your creativity in a number of ways, from doing things in a different way to get a new perspective in the matter, to taking time out to try out creative pursuits, or being more playful with the technology you use as a cyber security expert.

There is also some evidence to suggest that taking time out to daydream can help you solve more complex problems on a more unconscious level, so taking regular breaks could also help you become better in your work.

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8 Cybersecurity Skills in Highest Demand

Demand for professionals with the skills to detect, respond to, and prevent cyber attacks is at an all time high. And it’s likely to continue growing for the foreseeable future. Discover the key skills you need to advance your career in cybersecurity.

Mary Sharp Emerson

Cyber attacks are on the rise, and drastically so. As cyber criminals get bolder and more creative, businesses must attempt to stay one step ahead. The result: a massive jump in demand for cybersecurity experts. 

According to recent data by Cyberseek.org , there were approximately 500,000 open jobs related to cybersecurity, between April 2020 and March 2021. And the demand for qualified individuals is only likely to increase. (See our blog on Five Reasons Why You Should Pursue a Career in Cybersecurity ).

Cybersecurity is a broad field, however, with a variety of different entry points and career paths. In this guide, we’ve identified eight critical areas where cybersecurity jobs are in demand, and some of the specific skills you may need to launch your career. 

Cybersecurity Jobs in Greatest Demand

Nearly every interaction we have with the online world is through software applications (apps), networks, and the cloud. Thus, the greatest demand is for programmers who can ensure that each of these interactions is secure from cyber attack.

In fact, Fortune says , “Cybersecurity is becoming one of the most in-demand industries in the U.S. Indeed, the  U.S. Bureau of Labor Statistics projects  that the number of  cybersecurity jobs  will grow 33% in the next decade—more than four times faster than the average for all occupations.”

Application Development Security

According to Burning Glass , the demand for software developers and engineers who can design and build secure online applications is expected to grow by 164 percent over the next five years. The need for DevSecOps (short for development, security, and operations) specialists, who embed security deep inside the applications, is especially pressing.

  • Skills you’ll need : Strong coding skills in a variety of languages , including Python, Shell, Java, and C++, as well as knowledge of system platforms such as Windows, Linux, and iOs
  • Job titles in this field : Junior developer, software developer, information security engineer, security software developer, security specialist, network administrator
  • Potential salary : $90,000 to $145,000, with a median salary of $120,000 nationally

Cloud Security

These specialists build the architecture that enables secure interactions between applications and the cloud. Burning Glass ranks cloud security as the second fastest-growing cybersecurity field. And this career pathway may have the potential for the highest increases in salary .

  • Skills you’ll need : Programming and database languages , including MySQL, Hadoop, Python, Ruby, Java, Php, and .NET; knowledge of Linux and cloud service providers such as AWS, Microsoft Azure, GCP, and OpenStack, as well as networking, web services, and APIs 
  • Job titles in this field : Cloud security engineer, cloud security architect, cloud security analyst, cloud security consultant
  • Potential salary : $68,000 to $178,000, with a median of $128,000 nationally

Learn more about our Cybersecurity Graduate Certificate.

Common Pathways into Cybersecurity

Most career pathways into cybersecurity require technical skills. Many cybersecurity professionals begin as software developers; IT professionals; and network, security, or system administrators. 

Incident Response

Incident responders, “ the police officers of the digital world ,” identify when an attack occurs, limit the damage, and develop the methodology for restoring service and data.

  • Skills you’ll need : Programming languages such as Java, Php, C++, Python, as well as all major operating systems; forensic software such as EnCase, Helix, XRY, and FTK
  • Job titles in this field : Incident response engineer, cyber incident responder, computer security incident response team (CSIRT) engineer, computer network defense (CND) engineer
  • Potential salary : annual median salary for an entry-level position is $55,000 nationally, with more senior salaries ranging closer to $110,000

Threat Intelligence 

Experts in threat intelligence prevent cyber attacks by thinking strategically and tactically about how an attack might occur. Vulnerability assessment involves identifying potential weaknesses during design and implementation. Penetration testers look for weaknesses in active systems.

  • Skills you’ll need : Programming languages such as Java, Python, and C++, Linux and other OS; testing tools such as Nessus, Metasploit, SQLMap, and Jawfish
  • Job titles in this field: Cyber threat intelligence analyst, penetration tester, cyber vulnerability analyst, ethical hacker, accurance validator, application security analyst
  • Potential salary : Salaries for penetration testers can start around $87,000. Vulnerability and threat analysts are mid- to senior-level positions with a salary range of $103,000 to $131,000 .

Identify and Access Management (IAM) 

Identity and access management (IAM) experts design and implement systems for identifying and controlling who can access cloud-based and on-premise networks, servers, and data — and how they do so. 

  • Skills you’ll need: SQL and database management; directory technology and system authentication; scripting languages such as PHP, Perl, and Powershell 
  • Job titles in this field: IAM engineer, IAM security engineer, IAM analyst, IAM architect 
  • Potential salary range : $115,000 to $145,000 

Data Security 

Collecting, transferring, and storing personal, financial, and health-related information requires robust, airtight security systems.

  • Skills you’ll need: For an entry- or mid-level technical positions, knowledge of programming languages for data storage and access management is critical . Senior positions require additional knowledge of both national and international data protection regulations and data privacy law. Specialized certifications may also be required.
  • Job titles in this field: Data security officer, data protection engineer, data privacy analyst, privacy governance analyst
  • Potential salary: The national average annual salary for a data privacy engineer or analyst is $111,000 . 

Read our complete guide: How to Build Cybersecurity Skills

Nontechnical Cybersecurity Roles

Most, although not all, cybersecurity professionals require some degree of technical knowledge. In mid- and senior-level positions, specialized knowledge, certifications, and skills become increasingly important. 

Risk Management

Risk management involves analyzing the types of threats a particular industry and business faces. It requires a mix of technical skills and non-technical skills such as strong analysis, creative thinking, communication, and problem solving.

  • Skills you’ll need : Coding and programming languages; knowledge of governance, regulatory structures, and strategy
  • Job titles in this field : Cyber risk analyst, cyber risk manager, cyber security analyst, information security risk analyst
  • Potential salary : $90,000 to $175,000; national median $114,000

Security Compliance 

Cybersecurity today means not just keeping hackers out. It also means ensuring that your networks, applications, and databases meet all necessary legal requirements. Compliance analysts must know the appropriate legal and regulatory frameworks, develop strategy to meet those standards, and conduct audits to ensure continued compliance.

  • Skills you’ll need : Knowledge of security control assessments and audits, FISMA, NIST, and SOC-2 information security standards, and common IT security-related regulations and standards such as Sarbanes-Oxley and ISO. May require specialized industry certifications.
  • Job titles in this field : Cybersecurity policy analyst, cybersecurity compliance lead, cybersecurity compliance manager, cybersecurity compliance analyst
  • Potential salary : $78,000 to $123,000, national median $94,500; higher for individuals with specialized certifications

Cybersecurity is a dynamic, fast-paced career choice. Help fill the cybersecurity jobs gap today by building your unique skillset through continuing education, certifications, and on-the-job upskilling. While developing the right skills may not happen overnight, you can be certain that cybersecurity jobs will be waiting for you when you’re ready.

* Note : All salary data provided here are informational only and are not a guarantee. Cybersecurity salaries are highly dependent on level of education, years of experience, specialized skills, additional certifications, and job location.

Ready to get started? Begin your journey today.

Browse all Graduate Degrees at Harvard Extension School.

About the Author

Digital Content Producer

Emerson is a Digital Content Producer at Harvard DCE. She is a graduate of Brandeis University and Yale University and started her career as an international affairs analyst. She is an avid triathlete and has completed three Ironman triathlons, as well as the Boston Marathon.

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In light of the widely reported cybersecurity skills gap , more and more people are starting to think about IT security as a viable career option. And, why not?

With the world becoming ever more technological, and huge scale cyber-attacks becoming commonly seen splashed across the headlines , learning to work as a cybersecurity professional is arguably more important than ever.

Cybersecurity professionals can command high salaries and operate in an ever changing, dynamic industry with constant opportunities for learning and career evolution.

So, if you’re interested in working in cybersecurity, either now or at some point in the future, we thought we’d compile a handy guide highlighting the key skills you’ll need to know – from the very basics of malware software and entry-level certifications like  security plus training  to the complex world of dark web monitoring .

Interested in cybersecurity?

Before we get into the nitty-gritty of what you need to get a job in cybersecurity, the very first thing you will need is a strong passion for information technology and the wider world of technology. Without that, you won’t get very far.

The majority of cybersecurity specialists come to the field from the perspective of already having a background in IT more broadly. You don’t need to have a PhD in Computer Science, but an understanding and interest in computers is vital.

While you obviously can’t be expected to understand everything right out of the gates, it’s important to love what you do and remain motivated to learn both now and in the future. Therefore, if you already know your MacBooks from your VPNs and love tinkering with code in your spare time, you’ll know you’re on the right track.

Right, now that’s out of the way, let’s get started. Here are the key skills you’ll need to land a job in cybersecurity:

1. Social skills

While cybersecurity professionals may have a bit of a reputation in the past for acting as lone wolves, hiding away in the shadows, in today’s day and age that has all changed.

Nowadays, many cybersecurity experts work in-house or as part of a team within specific companies. Therefore, to ensure processes run smoothly, it’s vital for you to have good social skills, allowing you to communicate, relate to, and connect with other people.

This is also imperative from a mental health point of view. Unfortunately, mental health conditions like depression, burnout and even suicide are becoming more common among cybersecurity professionals.

As such, this highlights just how important it is to establish a strong set of social skills , enabling you to build friendships and navigate your way through working life with a better degree of satisfaction.

2. Software skills

Put simply, working in cybersecurity will involve dealing with a wide variety of software.

This could cover from penetration testing software through to anti-virus software, or security event and information management (SEIM) tools. So, when looking for a role in cybersecurity, you will need to build up a decent understanding of the principles behind these types of software.

Similarly, depending on the type of role you are looking for, gaining a knowledge of coding and the various forms of cyber-attacks could help you in a few ways.

Not only will you be able to understand how to identify issues like malware, data breaches, ransomware and phishing , but you will also develop the skills to conduct a risk analysis – a plan of attack - to mitigate, respond to and ultimately combat the threat.

3. Problem-solving skills

Cybersecurity professionals are the ultimate problem solvers . Whether it be finding bugs in systems, decoding cyphers or preventing cyber-attacks before they even happen, if you enjoy the thrill of developing creative solutions to a whole host of technical challenges, hone this and you will thrive in a cybersecurity position.

Likewise, because of needing to be such good problem solvers, cybersecurity professionals also need to have meticulous attention to detail, often having to scan through pages and pages of code and complicated software to identify potential vulnerabilities and escalate any critical risks.

Therefore, try to gain skills where you can improve your ability to solve problems and harness your attention to detail. Books, brain logic puzzles, exercising more often and learning a new instrument or language are a few good places to start.

4. Analytical skills

There can be no doubt that to have a successful career in cybersecurity, you need skills in analysis . So much of modern cybersecurity is based around taking data from a range of sources, conducting analysis and learning from it.

Cybersecurity professionals are typically called on to use software that is able to mine a huge amount of data. And while of course the software is able to do a lot of the analytical work - it is a big part of the job to be able to process that information and make it actionable.

For example, a lot of information about emerging cyber threats actually comes from social media platforms and forums.

How to learn

As with most technical roles, you will need to gain expertise in cybersecurity in order to land a job within the field.

Undertaking a formal bachelor’s degree in a relevant topic is one of the easiest ways to do exactly that, with the best disciplines typically including:

  • Computer Science
  • Computer Programming
  • Database Management
  • Computer Hardware Engineering
  • Network Administration
  • Cloud Computing
  • Information Technology Management
  • Information Security & Assurance
  • Computer Forensics
  • Machine Learning

What’s more, after attaining a degree in a relevant subject, many cybersecurity professionals decide to enhance their skills even further by obtaining qualifications in specific cybersecurity roles. Amongst many others, these typically include:

  • CEH – Certified Ethical Hacker
  • CHFI – Computer Hacking Forensic Investigator
  • CISSP – Certified Information Systems Security Professional
  • CCSP – Cloud Security Certification
  • CRISC – Certified in Risk and Information Systems Control Certification
  • CySA+ – Cybersecurity Analyst+

A little more research…

To find out more about what a job in cybersecurity would entail, as well as the key skills you will need to have to be successful, there are a wide variety of blogs, books and courses – like Coursera , Udacity , edX , and Udemy – available online to really affirm your understanding of the field.

About the Author

Dakota Murphey is a writer based in Brighton, specialising in management training, HR and effective talent acquisition. Having authored pieces for numerous online and print magazines, Dakota has undertaken independent studies to discover how managerial styles and practices can positively impact business productivity.

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See also: Top 13 Must-Have Cybersecurity Skills for Career Success Top 10 Skills You Need to Land a Career in Cloud Computing Top 9 Cybersecurity Skills You Must Have

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9 In-Demand Cybersecurity Skills You Need

problem solving skills in cyber security

Cybersecurity is undeniably cool. Hacking — and its prevention — has earned an unassailable place in our pop culture lexicon. Countless popular TV shows, movies and podcasts (think Mr. Robot, Swordfish, Hackable and ReplyAll) have dedicated hours of narrative and documentary storytelling towards analyzing and depicting cybercrime.

In reality, though, hacking is often far less glamorous than the entertainment industry tends to make it seem. It involves bad actors stealing our personal information and creating stressful, expensive problems for consumers and businesses alike. Because of the increase in cyber threats, there’s a rapidly growing need for professionals with cybersecurity skills. These skills include a familiarity with various tools and systems, the ability to perform various advanced tasks such as making risk assessments and carrying out penetration testing. It’s also important to have the right soft skills and mindset. 

9 Cybersecurity Skills in High Demand

  • Risk Assessment
  • Linux Server Administration
  • Digital Forensics
  • Penetration Testing
  • Collaboration
  • Problem-solving

Before we dig into the most in-demand cybersecurity skills, let’s first look at some additional context that will help us better understand the field.

Take the harm caused by cybercriminals’ exploitation of Equifax as an example. In 2019, hackers found and took advantage of a security vulnerability in an outdated platform that handled quests for consumer credit freezes, fraud alerts and credit reports. The Federal Trade Commission (FTC) estimates that millions of consumers had interacted with the at-risk site before the hack. 

“The complaint outlines the specifics,” one FTC staff member wrote at the time, “but suffice it to say that for infocrooks looking for Social Security numbers, dates of birth, credit card numbers, expiration dates, and the like, the data on ACIS was Grade A primo stuff.”

The Equifax scandal was a bad look for the company, absolutely — and it was accompanied by equally as bad, if not worse, implications for consumers. The kind of information that the credit agency inadvertently made available had the potential to be exploited for identity fraud and posed an expensive toll on victims; according to a study published by Javelin Strategy & Research , annual out-of-pocket fraud costs topped $1.7 billion nationwide in 2018. 

Why the Demand for Skilled Cybersecurity Professionals is Growing

These attacks demand countermeasures — and illustrate why cybersecurity professionals are so important. In recent years, demand for skilled cybersecurity professionals has skyrocketed, creating an ideal hiring landscape for tech-savvy professionals. 

According to research recently published by nonprofit cybersecurity organization (ISC) 2 , 63 percent of surveyed businesses in North America say that they have a shortage of cybersecurity-savvy IT professionals. Similarly, 59 percent say that their organizations are “at moderate or extreme risk of cybersecurity attacks” because of that deficit.

Percentage of North American businesses that need cybersecurity professionals and are at risk of an attack

This awareness has prompted action; (ISC) 2 researchers report that 48 percent of respondents say that their businesses intend to increase cybersecurity staffing in the upcoming year. Researchers for Markets and Markets estimate that we will continue to see significant growth in the next few years, with the cybersecurity industry growing from $152.71 billion in 2018 to $248.6 billion by 2023. 

Opportunity abounds for aspiring cybersecurity professionals — and so does the probability of building a rewarding career. The majority (68 percent) of those polled in the (ISC) 2 study say that they are either “very” or “somewhat” satisfied in their current job. That level of job satisfaction is nothing to scoff at; in 2019 across all industries, 54 percent of U.S. employees reported feeling satisfied with their job . 

If you’re interested in contributing professionally to this in-demand field, you can opt to get a college degree to prepare for your career, or you can look at alternative routes, like a cybersecurity boot camp , that offer a more specialized education within a shorter timeframe and at a lower cost than many conventional postsecondary degree programs. 

Take the time to research your options and decide which educational track would work best for you. It’s important to note that many companies have specific mandates for cybersecurity positions, so looking into the most common requirements can help when you begin applying for jobs. No matter what path you choose to obtain your education in cybersecurity, you’ll need a few technical (and non-technical) skills to succeed.

Let’s look into a few of the most important, and most in-demand, skills you’ll need if you want to work in cybersecurity:

1. Risk Assessment 

Cybersecurity professionals need to know how to perform a risk assessment for their organization. Why? Because the near-limitless methods a hacker can use to cause trouble make it virtually impossible to defend against every single possibility, even with a team of the most knowledgeable IT professionals.

Risk assessment is an integral part of a cybersecurity skill set because it allows you to identify and prioritize the vulnerabilities in a system’s defenses that are most likely to be attacked by a hacker. Having the ability to assess the greatest risks in a system and resolve them will allow you to be more effective and proactive when it comes to protecting that system.

2. Linux Server Administration 

If you’re planning on building a career in the cybersecurity industry, you need to familiarize yourself with Linux. Linux is a transparent, versatile framework that can be adapted to allow users to scan networks and use system services in a way that most operating systems wouldn’t usually allow. 

Perhaps most importantly, basic Linux is open-source software, which means its source code is free and can be modified. Because of this easy accessibility, a significant number of cybersecurity tools run on a Linux foundation. Take Kali Linux , for example, which was built specifically for penetration testing (see below) and digital forensics. Being able to navigate Kali or, at a minimum, basic Linux, is a necessary skill for cybersecurity professionals. 

3. Kerberos 

The odds are good that you’ve heard of Kerberos — just not this Kerberos. In Greek mythology, the name refers to a fearsome three-headed dog who guards the gates of Hades and, armed with a lion’s claws and a mane of serpents, prevents the dead from escaping the Underworld. 

Clearly, the developers who designed the Kerberos cybersecurity protocol had high hopes for their work. This tool ensures that only approved users can access a secure server, even when using an insecure network connection. To understand Kerberos, it’s helpful to have a grasp on cryptography , the principle that underpins the tool. 

To borrow a definition from Computing Concepts , cryptography “applies algorithms to shuffle the bits that represent data in such a way that only authorized users can unshuffle them to obtain the original data.” Kerberos uses cryptography to make sure that only approved clients have access to a secured server, then encrypts all communication between the two to guarantee data integrity and user privacy. 

Splunk is a service that specializes in compiling security information and allowing its users to respond to cybersecurity threats. This software helps security teams gather data from a variety of access points and develop well-reasoned cybersecurity strategies suited to a business’s unique security needs and vulnerabilities. But Splunk’s usefulness extends beyond information alone; this tool can also conduct continuous monitoring activities, take proactive security measures and facilitate both risk assessments and security operations. 

As you might be able to guess from the technicality and scope of the description, Splunk is one of the most useful information security skills you can learn as you look to grow your cybersecurity career.

5. Digital Forensics 

When it comes to cybersecurity, many professionals work toward increasing digital security and preventing hacks from occurring in the first place. However, hacks do still occur, compromising sensitive information in the process. That’s where digital forensics comes into play. After an attack, digital forensics experts work to recover the lost data, identify the origins of the attack and work to improve cybersecurity defenses. While a foundational understanding of digital forensics is important for any cybersecurity professional, you can also opt to specialize in this field, especially if you are interested in the intersection of cybersecurity IT and the law.

6. Penetration Testing 

If you’re going to be a cybersecurity specialist, you need to know your way around penetration testing . This method of improving your cybersecurity defenses involves staging a real, attempted hack on your servers. Organizations sometimes hire freelance hackers whose entire careers are spent working with companies to try to hack into their systems and steal information, with the company’s knowledge, to see where defenses could best be improved. For any company that stores sensitive data, regular penetration testing is a must.

Cybersecurity professionals who specialize in penetration testing are generally known as a “white hat,” or ethical hacker. Once a security system is in place for a server, these professionals will attempt to hack it. If successful, the carefully-documented hack provides the organization’s cybersecurity team with data that they can use to develop better protection strategies and resolve potential vulnerabilities before a real hacker comes knocking. 

Want to try your hand at white-hat hacking? Metasploit is a penetration-testing framework that you can access at no cost. It’s also pre-installed into Kali Linux! 

In the words of two cybersecurity writers for Just Security , “At the end of the day, cybersecurity is about human beings, not computers.” 

They have a point. Humans hack; humans also create defenses. Humans are responsible for resolving vulnerabilities after a breach and following up to locate the perpetrators. 

While it may seem easy to focus solely on numbers and code and data when working in cybersecurity, empathy is an essential addition to your cybersecurity skills list. If you can learn to be empathetic to victims of a hack, as well as those committing it, it helps you identify how best to defend against those attacks. Without empathy, you may find it challenging to address the emotional, as well as technical, aspects of your role.

8. Collaboration 

Collaboration is another vital tool in your cybersecurity skills arsenal. While some organizations only employ one cybersecurity professional, many others — especially large companies like Microsoft or Experian, who have lots of sensitive information to protect — engage teams of professionals. Knowing how to work well in a group means you can better identify weaknesses in the system and create a strong defense plan. Open communication can lead to unique perspectives and dialogues that one person could not have arrived at on their own. With effective collaboration, everyone on a team can share and employ their hard-won expertise and industry knowledge to the entire team’s benefit.

9. Problem-solving 

Problem-solving ranks high on any employer’s list of must-have cybersecurity skills. At its root, cybersecurity is about identifying security issues and finding ways to solve or defend against them. Understanding how to effectively approach a problem and work toward discovering its solution will make you well-prepared for a career as a cybersecurity professional.

Whether you want to work on creating strong defenses to protect sensitive data, or you’re interested in digital forensics and post-hack work, there are a number of career paths available in the fast-growing cybersecurity field. As you start your journey into the profession, consider what educational path might work best for you; a cybersecurity boot camp can be an excellent way to build up your skill set, as they often take less time than a degree program and are hyper-focused on necessary skills. Only you can decide how you want to build the skills you’ll need to thrive in the cybersecurity sector!

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The Essential Soft Skills for Cybersecurity Leaders

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The importance of soft skills for leaders across all sectors is foundational to achieving effective team management, driving organizational change, and fostering a culture of innovation and resilience. These skills empower leaders to inspire and motivate their teams, navigate complex interpersonal dynamics, and lead by example through challenges and transformations. 

For cybersecurity leaders, the value of these soft skills is magnified in an environment characterized by rapid technological advancements and evolving cyber threats. In cybersecurity, the ability to communicate complex technical issues in an accessible manner, foster a culture of trust and vigilance, and lead teams through high-pressure situations is critical. 

Cybersecurity leaders must not only strategize and implement sophisticated defense mechanisms but also ensure that their teams are cohesive, responsive, and aligned with the organization’s broader goals. Thus, while technical skills are indispensable, the integration of strong soft skills enables cybersecurity leaders to enhance their team’s effectiveness, drive organizational cybersecurity awareness, and navigate the multifaceted challenges of maintaining digital security in an increasingly interconnected world.

Communication

Good communication skills are paramount for cybersecurity leaders due to the inherently complex and technical nature of cybersecurity and the broad, diverse audience they must engage with. These leaders are tasked with translating intricate cybersecurity concepts, threats, and strategies into clear, actionable insights that can be understood by stakeholders across the organization, including those without a technical background. This clarity is essential for fostering a culture of security awareness, ensuring that cybersecurity policies are effectively implemented and that the importance of security measures is appreciated throughout the organization.

Furthermore, cybersecurity leaders often find themselves in situations where they must advocate for necessary resources, explain the implications of security breaches, and guide their teams through crisis management scenarios. In these contexts, the ability to communicate effectively can significantly impact the organization’s ability to respond to and recover from cyber incidents. Good communication skills also facilitate collaboration across departments, helping to break down silos that can hinder effective cybersecurity practices.

Good leadership skills are crucial for cybersecurity leaders, as they navigate the complex and ever-evolving landscape of cyber threats and technological advancements. These leaders are at the forefront of safeguarding an organization’s digital assets, requiring not just an in-depth understanding of technical challenges but also the ability to guide, motivate, and inspire their teams to achieve excellence in cybersecurity practices.

Effective leadership in cybersecurity involves setting a clear vision and strategy for cyber defense, aligning this strategy with the organization’s overall goals, and ensuring that the team is equipped and ready to implement it. This requires a leader who is not only knowledgeable in cybersecurity trends and threats but also skilled in people management, able to foster a culture of continuous learning and adaptability within their team.

Moreover, cybersecurity leaders must excel in crisis management, making rapid, informed decisions during security incidents and leading their teams through high-pressure situations. This demands resilience, confidence, and the ability to maintain calm under pressure, qualities integral to good leadership.

Additionally, good leadership skills enable cybersecurity leaders to advocate effectively for the resources and support needed to maintain and enhance the organization’s cybersecurity posture. This includes communicating the value and necessity of cybersecurity investments to stakeholders and building cross-functional collaborations that integrate cybersecurity considerations into all aspects of the organization.

Problem-solving

Cybersecurity is a field characterized by constant change, with new vulnerabilities, attack vectors, and threats emerging regularly. This environment demands leaders who are not only technically proficient but also exceptional problem solvers, capable of identifying, analyzing, and addressing security challenges swiftly and effectively.

Problem-solving skills enable cybersecurity leaders to think critically and creatively when faced with security incidents or potential vulnerabilities. This involves a deep understanding of the technical aspects of cybersecurity, as well as the ability to apply logical and innovative thinking to develop solutions that protect organizational assets while minimizing disruption to business operations. Effective problem-solving also requires prioritizing issues based on their potential impact, ensuring that resources are allocated efficiently to address the most critical threats first.

Moreover, cybersecurity leaders with strong problem-solving skills are better equipped to anticipate potential security challenges and implement proactive measures to prevent incidents before they occur. This proactive approach to cybersecurity can significantly reduce the risk and impact of cyber attacks, enhancing the overall resilience of the organization.

Adaptability

Adaptability is a critical skill for cybersecurity leaders, reflecting the necessity to navigate an environment that is in constant flux due to rapid technological advancements and evolving cyber threats. The cyber landscape today is markedly different from what it was even a few years ago, with new types of attacks, vulnerabilities, and security technologies emerging at an unprecedented pace. This relentless evolution demands that cybersecurity leaders be highly adaptable, ready to adjust strategies, adopt new technologies, and respond to emerging threats with agility.

Adaptability in cybersecurity leadership involves several key aspects:

  • Technological agility: Cybersecurity leaders must stay abreast of the latest security technologies, tools, and practices. This means being open to learning and integrating new solutions that can enhance the organization’s defense mechanisms against novel threats.
  • Strategic flexibility: The ability to pivot strategies in response to new information or changing threat landscapes is crucial. Cybersecurity leaders must reassess and adjust their security posture and policies as needed, ensuring they remain effective against current and future threats.
  • Cultural responsiveness: As cybersecurity threats evolve, so too must the culture of security within an organization. Leaders need to foster a culture that values security awareness and adaptability, encouraging employees to stay informed about cybersecurity best practices and to be vigilant against new types of phishing attacks, malware, and other cyber threats.
  • Regulatory adaptation: The regulatory landscape for cybersecurity is also changing, with new laws and standards being introduced to protect consumer data and ensure privacy. Cybersecurity leaders must adapt to these changes, ensuring their organizations remain compliant while still effectively guarding against cyber threats.

As the scope and complexity of cyber threats expand, it becomes increasingly clear that a single leader cannot manage every aspect of an organization’s cybersecurity efforts alone. Effective delegation allows cybersecurity leaders to distribute tasks and responsibilities across their team, ensuring that each component of the cybersecurity strategy is under the care of individuals or teams best suited for those specific tasks, based on their expertise and capacity.

Delegation enhances team capacity by optimizing workload distribution, preventing any single team member from becoming overwhelmed. This approach not only boosts overall productivity but also ensures more focused and thorough efforts on critical security tasks, thereby strengthening the organization’s security posture. Moreover, effective delegation empowers team members by entrusting them with responsibilities that challenge and contribute to their professional growth. This empowerment leads to increased job satisfaction, motivation, and retention, fostering a culture of ownership and accountability within the cybersecurity team.

Cybersecurity encompasses a broad range of disciplines, and delegating tasks to specialists in areas such as network security, incident response, compliance, and risk management ensures that each aspect of the cybersecurity strategy is managed by those with the most relevant expertise. This specialization leads to more effective and efficient problem-solving and strategy implementation. Additionally, delegation allows cybersecurity leaders to focus more on strategic planning, threat analysis, and long-term security objectives, rather than getting bogged down in day-to-day operational tasks.

Building a resilient cybersecurity operation is another benefit of effective delegation. By spreading knowledge and skills across the team, the organization ensures that its cybersecurity efforts do not rely too heavily on any single individual. This redundancy builds resilience, ensuring the smooth continuation of cybersecurity operations even in the absence of key team members. Furthermore, empowering team members to make decisions within their areas of responsibility can lead to faster and more efficient decision-making processes, as these decisions are made closer to the relevant context and information.

Emotional intelligence

Emotional intelligence encompasses the ability to understand and manage one’s own emotions, as well as the emotions of others, which is crucial in a field that often operates under significant stress and pressure. 

Emotional intelligence enables leaders to foster strong, collaborative teams. Understanding and managing emotions help in creating a positive work environment, where team members feel valued, understood, and motivated. This is particularly important in cybersecurity, where teams often face high-pressure situations and tight deadlines. Leaders with high emotional intelligence can effectively navigate team dynamics, resolve conflicts, and maintain morale, even during crisis situations.

Moreover, emotional intelligence aids in decision-making and crisis management. The ability to remain calm and composed under pressure, to assess situations objectively, and to manage one’s own emotions is invaluable when responding to cybersecurity incidents. Leaders with high EI can make informed, rational decisions without being overwhelmed by stress or panic, guiding their teams through crises with clarity and confidence.

Emotional intelligence also plays a crucial role in change management. As the cybersecurity landscape evolves, leaders must guide their organizations through changes in technology, processes, and policies. Understanding and addressing the emotional responses of team members to these changes can facilitate smoother transitions and greater adaptability.

Team building

Team building skills are essential for cybersecurity leaders, given the collaborative and interdisciplinary nature of cybersecurity work. The effectiveness of a cybersecurity strategy often hinges on the ability of diverse professionals to work together seamlessly towards common goals. The importance of team building in this context can be understood through several key aspects:

First, cybersecurity challenges are multifaceted, requiring a range of skills and perspectives to address effectively. Team building skills enable leaders to assemble and nurture a group of individuals with complementary skills and expertise. This diversity fosters innovative solutions and a more comprehensive approach to cybersecurity, as team members bring different viewpoints and problem-solving strategies to the table.

Second, the cybersecurity landscape is dynamic, with new threats and technologies emerging constantly. Team building skills help leaders create an environment of continuous learning and adaptation. By encouraging collaboration and knowledge sharing, leaders can ensure that their teams remain agile and informed, ready to respond to new challenges as they arise.

Third, the nature of cybersecurity work can be high-pressure and stressful, especially in the wake of security breaches or attacks. Effective team building fosters a supportive work environment where team members feel valued and supported. This sense of camaraderie and mutual support is crucial for maintaining morale and resilience in challenging times.

Fourth, team building skills are vital for promoting a culture of security within the organization. Cybersecurity leaders can leverage their teams to advocate for best practices and raise awareness about cybersecurity across different departments. A well-integrated cybersecurity team can serve as ambassadors of security, embedding a security mindset throughout the organization.

Fifth, effective team building enhances communication and trust within the team. Cybersecurity leaders must ensure that team members feel comfortable sharing insights, raising concerns, and reporting incidents without fear of blame or retribution. Building a culture of open communication and trust not only improves incident response times but also encourages a proactive approach to identifying and mitigating risks.

Lastly, team building is key to talent retention in the competitive field of cybersecurity. By creating an engaging and rewarding work environment, leaders can motivate their team members to stay and grow with the organization, reducing turnover and the associated costs of recruiting and training new staff.

Ethical judgment

Ethical judgment is crucial for cybersecurity leaders due to their role in managing sensitive data and making decisions with significant privacy, trust, and legal implications. Leaders must navigate ethical dilemmas responsibly, balancing security needs with privacy rights and individual freedoms. This includes making informed decisions on issues like data handling, surveillance measures, ransom payments, and vulnerability disclosure, always considering the broader impact on society, and adhering to legal and regulatory standards. Ethical leadership not only ensures compliance and protects against reputational risks but also sets a standard of integrity within the organization, fostering a culture of ethical awareness.

Risk management

Effective risk management involves a thorough understanding of the organization’s critical assets and the potential vulnerabilities and threats that could impact them. Cybersecurity leaders must evaluate the likelihood and potential impact of different threats, from cyberattacks and data breaches to system failures and human error. This assessment helps in prioritizing risks based on their severity and the organization’s risk tolerance, ensuring that resources are allocated efficiently to address the most significant threats.

Risk management skills are also crucial for developing and implementing comprehensive cybersecurity strategies that protect against current and emerging threats. This includes not only technical measures like firewalls and encryption but also policies and procedures that promote security awareness and resilience among employees.

Cybersecurity leaders with strong risk management skills are also adept at crisis management, preparing for and responding to incidents in a way that minimizes damage and recovery time. They understand the importance of having robust incident response and disaster recovery plans in place, ensuring the organization can quickly respond to and recover from cyber incidents.

The integration of essential soft skills such as communication, leadership, problem-solving, adaptability, delegating, emotional intelligence, team building, ethical judgment, and risk management is fundamental for cybersecurity leaders to navigate the intricate and ever-changing landscape of cybersecurity. These skills are not merely complementary to technical expertise but are central to crafting effective cybersecurity strategies, fostering resilient and innovative teams, and steering organizations through the complexities of cyber threats and technological advancements. By mastering these soft skills, cybersecurity leaders can ensure their teams are not only technically proficient but also agile, ethically grounded, and aligned with the broader organizational goals, thereby enhancing the cybersecurity posture and resilience of their organizations in the face of global cyber challenges.

problem solving skills in cyber security

Cybersecurity Analyst Skills

Learn about the skills that will be most essential for Cybersecurity Analysts in 2024.

Getting Started as a Cybersecurity Analyst

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What Skills Does a Cybersecurity Analyst Need?

Find the important skills for any job.

problem solving skills in cyber security

Types of Skills for Cybersecurity Analysts

Technical proficiency and security knowledge, threat intelligence and analysis, incident response and recovery, communication and collaboration, continuous learning and adaptability, top hard skills for cybersecurity analysts.

Essential skills for safeguarding digital assets, from network defenses to forensic analysis, ensuring robust security posture and compliance.

  • Network Security and Protocols
  • Security Information and Event Management (SIEM)
  • Incident Response and Threat Hunting
  • Cybersecurity Frameworks and Standards Compliance
  • Penetration Testing and Vulnerability Assessment
  • Encryption and Cryptography
  • Cloud Security and Virtualization
  • Identity and Access Management (IAM)
  • Forensic Analysis Techniques
  • Scripting and Automation

Top Soft Skills for Cybersecurity Analysts

Empowering secure operations through meticulous analysis, adaptive teamwork, and ethical leadership in the evolving cyber landscape.

  • Communication and Articulation
  • Problem-Solving and Critical Thinking
  • Attention to Detail and Diligence
  • Adaptability and Flexibility
  • Teamwork and Collaboration
  • Emotional Intelligence and Stress Management
  • Time Management and Prioritization
  • Continuous Learning and Curiosity
  • Ethical Judgment and Integrity
  • Leadership and Influence

Most Important Cybersecurity Analyst Skills in 2024

Incident response and management, cloud security proficiency, security automation and orchestration, regulatory compliance and frameworks, advanced cryptography, soft skills: communication and collaboration.

problem solving skills in cyber security

Show the Right Skills in Every Application

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  • Acquire Advanced Certifications: Pursue higher-level certifications such as CISSP, OSCP, or specialized credentials in areas like cloud security and incident response to deepen your expertise.
  • Participate in Cybersecurity Competitions and CTFs: Challenge yourself by entering Capture The Flag (CTF) events and cybersecurity competitions to hone your practical skills in a simulated environment.
  • Master Cybersecurity Frameworks: Gain proficiency in frameworks like NIST, ISO 27001, and CIS Controls to enhance your strategic approach to security.
  • Develop Your Coding Skills: Learn or improve your coding abilities in languages relevant to cybersecurity such as Python, PowerShell, or Bash to create custom scripts and tools.
  • Stay Abreast of Emerging Technologies: Keep up with advancements in AI, machine learning, and blockchain as they increasingly intersect with cybersecurity.
  • Engage with Cybersecurity Communities: Join forums, attend webinars, and participate in online discussions to exchange knowledge and stay informed about the latest threats and defenses.
  • Practice Threat Hunting and Intelligence Gathering: Develop your proactive security skills by learning about threat hunting methodologies and intelligence analysis to anticipate and mitigate risks.
  • Focus on Incident Response and Forensics: Improve your ability to respond to breaches and conduct digital forensics by training in real-world scenarios and using cutting-edge tools.
  • Enhance Soft Skills: Strengthen communication, teamwork, and problem-solving skills to effectively collaborate with IT teams and communicate security risks to non-technical stakeholders.
  • Embrace Ethical Hacking: Learn ethical hacking techniques to understand the mindset and tactics of attackers, which is invaluable for defense.

Skill FAQs for Cybersecurity Analysts

What are the emerging skills for cybersecurity analysts today, how can cybersecurity analysts effectivley develop their soft skills, how important is technical expertise for cybersecurity analysts.

Cybersecurity Analyst Education

problem solving skills in cyber security

More Skills for Related Roles

Safeguarding digital assets, strategizing robust defenses against cyber threats

Designing robust network infrastructures, ensuring seamless data flow and connectivity

Optimizing business processes and systems, bridging the gap between technology and users

Driving tech solutions, analyzing data trends to optimize business performance

Ensuring seamless network operations, optimizing systems for peak performance

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Top 10 Transferable Skills for Cyber Security

problem solving skills in cyber security

Over recent years, there’s a topic that keeps cropping up in the cyber industry that most people seem to agree on: that transferable skills are vitally important in cyber security.

In a nutshell, transferable skills are any skills, abilities or experiences, such as communication, problem solving and critical thinking, that you can be developed in many different ways. These kinds of skills aren’t specific to one type of person or one industry, and so can be applied in different scenarios and job roles.

At CAPSLOCK, we’ve helped hundreds of people from all kinds of backgrounds and professions switch careers to cyber, so we’ve seen firsthand just how valuable transferable skills can be.

We’ve compiled a list of transferable skills that are in high demand in the cyber industry. These are the kinds of skills that employers tell us they’re looking for, but it’s by no means an exhaustive list.

If you’re considering a career in cyber, check out the following skills and see how many you have.

1. Problem Solving

‍ This is a big one. No matter what cyber specialism you might work in, you’ll be solving problems day in and day out. There must be hundreds of examples of you solving problems in the past, whether that’s at work or home, serious problems or fun ones!

Most jobs will involve problem solving to some degree, especially when working in fast-paced environments like retail and hospitality. You might love a cryptic crossword or sudoku, or perhaps you’re the friend that people call when they need help.

If you can think on your feet and love finding solutions, you’re probably a brilliant problem solver.

2. Attention to Detail

‍ In the world of cyber security, cyber professionals have to have great attention to detail. They might need to pay close attention to system vulnerabilities, analyse logs, identify potential threats, spot patterns in behaviour... the list goes on.

Maybe you’ve worked in sectors like construction or finance that require total precision and no room for error. A lot of creative pursuits require great attention to detail, such as design, baking, tailoring, gardening: making sure things are done meticulously to create a great result. Is this a skill you see in yourself? ‍

problem solving skills in cyber security

3. Adaptability

‍ Cyber security is constantly changing, so adaptability is essential. It crops up with things like incident response, changing regulations and standards, and new technologies, so you need to be able to adapt to new situations quickly.

If you’ve worked in a role where you’ve needed to wear many different hats, perhaps as a teacher or if you’ve been self-employed, you're probably a very adaptable person. Maybe you’ve travelled a lot and enjoy not knowing your next destination.

If you can handle change well, and even thrive off it, adaptability might be one of your greatest transferable skills.

‍ 4. Ethical Awareness

In cyber, it’s vital to understand the importance of ethical cyber practices. Things like data protection, applying regulations and standards, and governance, risk and compliance have ethical awareness at their core.

We’ve seen that people often already have great ethical awareness if they’ve worked in sectors like healthcare, education, policing, the military, and law. If you have experience of handling confidential information or complying with strict rules and regulations, you likely already have a good grasp of the importance of ethics. ‍

5. Crisis Management

Crisis management skills are valuable in cyber security, particularly when responding to security incidents and mitigating potential damage quickly and effectively. Are you great in a crisis?

Maybe you’ve worked or volunteered in the emergency services and have the ability to stay cool in a crisis. Maybe you have experience of high-pressure environments and have honed the ability to make good decisions under pressure. If so, crisis management is one of your transferable skills.

problem solving skills in cyber security

6. Data Analysis

‍ There's a lot of data analysis involved in cyber security, from analysing patterns in behaviour and evaluating information to monitoring systems for vulnerabilities and identifying potential threats.

People often forget that data analysis is a common part of daily life: budgeting your monthly spending, planning exercise and meal-prepping for specific goals, analysing your energy bills to work out where you can save money... all these things are a form of data analysis.

Roles in healthcare, marketing and IT (to name just a few) often involve collecting data, analysing it, and using it to make informed decisions. Many people are far better at data analysis than they realise. ‍

7. Communication

‍ Communication is a highly desirable transferable skill that crops up all the time in cyber. Many cyber roles, such as those involving consultancy or training and awareness, involve dealing with lots of different people at different levels.

Being able to communicate easily with clients, colleagues, or end-users is really important. Perhaps you’ve worked in a role such as teaching where clear communication was vital, or perhaps you’re simply a people person who loves a good conversation.

Either way, if you’re a great communicator, you have a very sought skill! ‍

8. Teamwork

‍ The ability to work well in a team will stand you in good stead for a role in cyber. Working with colleagues to implement security measures, responding to threats effectively, and possibly leading team-based projects might form part of your cyber career.

Most areas of life require teamwork in some form, whether that’s at work, home, or with friends. Helping to plan important events, working with others to navigate difficult situations, supporting people and doing what needs to be done for a given task... if any of these scenarios sound familiar, it sounds like you’re a great team player. ‍

problem solving skills in cyber security

9. Resilience

Cyber can be quite an intense industry, and you might encounter failures, breaches, attacks, tech issues and many other kinds of obstacles. Resilience is crucial to learn from mistakes, adapt security strategies, and be proactive about future improvements.

We’ve particularly noticed that parents, people with experience of caregiving, people who’ve worked in healthcare, people who’ve run their own businesses and members of the armed forces community often demonstrate great resilience, but it's a trait that can be found in people from all walks of life.

Bouncing back from tough situations isn’t easy, so if you’re the kind to stand up after getting knocked down, that’s a fantastic skill to have. ‍

10. Critical Thinking

‍ Critical thinking comes into play a lot in cyber. Solving complex problems, assessing risks, coming up with innovative plans to mitigate cyber threats and developing creative ways to spread the importance of cyber security in a business are all examples of critical thinking in the cyber industry.

Critical thinking is crucial in so many industries, including legal, engineering, science, journalism and finance. Thinking outside the box and tackling situations in unique ways comes naturally to some people. If you’re one of those people, you could easily apply your critical thinking skills to a career in cyber.

As we’ve seen over the years, it’s possible for anyone from any background to learn a variety of cyber skills and principles. It’s harder to teach someone to be a naturally great communicator, or to have excellent analytical skills, or be fantastic at crisis management. These are skills that cannot be easily acquired and are instead developed over many years of life experience. This is why they are so valuable in the cyber industry and beyond, and the best news is you probably already have quite a few of them!

What you do with them is up to you...

Why not visit our Learner Outcomes page to see how CAPSLOCK learners from all kinds of backgrounds have used their transferable skills and our bootcamps to launch new careers in cyber?

problem solving skills in cyber security

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problem solving skills in cyber security

What Working in Cybersecurity is Really Like: A Day in the Life

problem solving skills in cyber security

There are a lot of reasons to pursue a career in cybersecurity. Across the board, cybersecurity roles offer competitive pay, growth opportunity, job security, exciting day-to-day tasks and the chance to make a difference. Cybersecurity careers don’t only consist of white hat hacking , there is a huge variety of different avenues that are fit for different personality types.

To help you explore those options, we asked cybersecurity experts about their experiences, background, day-to-day schedule, advice and the pros and cons of their jobs. Some of the job roles we cover include Security Engineer, CISO, Security Analyst and less-traditional cybersecurity subsets like cyber law and sales.

Try out a free security training course to earn CPE credits and get an understanding of the different cybersecurity tasks that you could encounter on the job.

  • Cybersecurity Career Advice Visual
  • Security Engineer
  • Consultant and Business Owner
  • Developer and Pentester
  • Security Analyst
  • Cybersecurity Lawyer
  • Security Architect
  • Cybersecurity Sales
  • Recommended Resources

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Top skills the professionals recommend having.

working in cybersecurity advice: soft and hard skills

The skills most mentioned by the cybersecurity professionals we interviewed include:

Soft Skills:

  • Active listening and clear verbal and written communication
  • Attention to detail
  • Humility and the curiosity to seek new skills and information
  • Creative and technical problem solving
  • Adaptability and a team mindset
  • Radiating calm when it feels like a storm

Hard Skills:

  • Explain technical topics in plain English
  • Computer science fundamentals
  • Pick up a subfield and become an expert in it
  • Know at least one programming or scripting language
  • Being familiar with the attack tools/techniques in the Mitre Att&ck framework
  • Tracking complex engagements and manage multiple pieces of evidence
  • Information management and high-risk decision making

A Day in the Life of a Cybersecurity Professional

You’ll see that in the positions below, we’ve categorized and diversified the respondents, but it’s important to note that many security professionals wear various hats and transcend the job description of just one role. The national average salary, education and job growth have been pulled from the Bureau of Labor Statistics (BLS) .

Note that the salaries listed are not entry-level, but the average pay for that position throughout the United States according to the BLS . The salaries listed do not represent the respondents’ salaries nor are they provided by Varonis . They are for educational purposes only. You should expect to see your own salary change based on your experience, location and the different responsibilities of your position.

Click the menu below to jump to the career you’re interested in learning more about:

Download a condensed visual guide of tips below:

1. Solution and Security Engineer

1. Solution and Security Engineer

working in cybersecurity advice: whatever it takes attitude

  • Education: Bachelor’s degree
  • National Average Salary: $133,115 *
  • Growth: 12%
  • Stand-Out Skill: Perseverance and persistence to help solve problems
  • Pro: Solving customer business case problems
  • Con: The paperwork of tracking expenses
  • Piece of Advice: “Dive in with both feet and don’t look back. You are going to make mistakes, but take away the positive and don’t dwell on the negative.”

Charles Feller, Solution Engineer at Varonis

Main Takeaways:

  • Be able to communicate complex issues and build a trusted relationship.
  • You need to build your portfolio and create a track record of success and referrals.
  • You have to be willing to adapt to change and be willing to always be learning.

Q: Advice you’d give to someone who is interested in pursuing your career?

A: Dive in with both feet and don’t look back. You are going to make mistakes, but take away the positive and don’t dwell on the negative.

Q: Briefly describe the path that got you to where you are today.

A: “I have always been drawn to Technology and the opportunities around the changing environment. I started as an application training which quickly transitioned into networking and infrastructure positions around consulting and education.”

Q: Was there a particular moment that made you interested in pursuing this career path?

A: “The ability of constantly being challenged to learn new and emerging technologies.  You have to be willing to adapt to change and be willing to always be learning.”

Q: Out of the things that you did to prepare for this job, what prepared you the most for success?

A: “You have to be willing to take a “whatever it takes” attitude to solve the problems.’”

Q: What does a typical day look like for you?

A: “There is no typical day. You have to be fluid, adaptable and willing to change gears based on customer needs. A typical day is 8-10 hours made up of customer development, technology learning, relationship building and problem-solving.”

2. Consultant/Cybersecurity Business Owner

working in cybersecurity advice: understand the different markets

  • National Average Salary: $92,600 *
  • Growth: 28%
  • Stand-Out Skill: Understanding the various business markets
  • Pro: Flexible hours and schedule
  • Con: Administrative tasks
  • Piece of Advice: “Focus on what is important in the business and help protect it … by asking the right questions, we can at least understand where potential threats lie.”

Rob Black, Owner of Fractional CISO

  • Ask questions, for some seemingly simple cybersecurity problems, there are no great answers.
  • If you are interested in cybersecurity, then start today! Listen to cybersecurity podcasts, follow cybersecurity people on LinkedIn, buy a cybersecurity book.
  • Pick a cybersecurity tool such as Nmap, Wireshark , Nessus, BurpSuite or one that interests you and become an expert.
  • Cert recommendations for “cybersecurity professionals who are one year in should pursue their SSCP. Those that are five years in should get a CISSP. Both are excellent certifications from ISC2.”

A: “It’s my experiences that have shaped me. I wouldn’t change anything. I wouldn’t be who I am today without them. If you are interested in cybersecurity, then start today! Listen to cybersecurity podcasts, follow cybersecurity people on LinkedIn, buy a cybersecurity book.

Pro tip : pick a cybersecurity tool such as Nmap, Wireshark, Nessus, BurpSuite or one that interests you and become an expert. Blog about the tool with original content that can’t be found anywhere. Apply for an entry-level cybersecurity job. You will be rewarded with an interesting career for decades to come.”

A: “I run a small cybersecurity consulting company where we create and manage a cybersecurity program for medium-sized clients. I got into the industry when I joined RSA Security in 2007 working on their multi-factor authentication product. After leaving RSA, I worked in non-security companies responsible for various security functions.

After a couple of jobs and many lessons learned, I realized that every company needed what I did – a security person who could make good cybersecurity decisions for the organization. So I started Fractional CISO.”

A: “I have always been interested in technology and in particular the dark side of technology. Security became such a natural fit.”

A: “The cybersecurity industry is in its infancy. The best way to deal with uncertainty is to ask good questions. For some seemingly simple cybersecurity problems, there are no great answers. By asking the right questions, we can at least understand where potential threats lie.”

A: “I am a small business owner so my workday is long. There are many in cybersecurity, however, who have 9-5 jobs. I have met so many people who may be great at cybersecurity saying that they don’t want to work in the industry because of the long hours. You can work in cybersecurity and have pretty normal hours.

Every day is different. I typically meet with several of our clients every day. One day we might be working on policies. The next we are updating their risk assessment. Another day we may be looking at the access controls of some of the key systems. One of the great things that I love about cybersecurity is how varied the activities are. The rest of the day is focused on managing the team, performing administrative tasks and speaking with potential future clients.”

3. Developer and Pentester

working in cybersecurity advice: show curiosity to learn

  • Education : Bachelor’s degree
  • National Average Salary : $105,590 *
  • Growth : 21%
  • Stand-Out Skill : Humility and the curiosity to learn more
  • Pro : Team collaboration to solve issues
  • Con : Having suggestions be ignored
  • Piece of Advice : “The best people in this industry have a deep respect for being aware of how much they don’t know, and that really sets apart the entry-level positions from the leadership roles.”

Bryan Becker, DAST product manager/application security researcher, WhiteHat Security

  • It’s a small industry, so respecting others will take your career a long way.
  • Everything you need to know is online, as long as you are willing to take the time to read. Look for communities of other people who are learning.
  • Think outside the box, the industry itself is relatively young, so many problems still don’t have a best-practice solution.
  • The OSCP cert is the Harvard MBA of hacking, and is really hard to complete. It’s also, in my experience, the only certification that actually impresses other hackers. It’s not necessary for an entry-level position, but it absolutely will impress any person hiring.

A: “The internet is your friend – just start reading about it and looking for entry-level jobs. Everything you need to know is online, as long as you are willing to take the time to read. Look for communities of other people who are learning.

Stay away from anything that isn’t 100% above board. Despite what you may think, in 2019, that will not earn you credibility in this industry. If I was starting over, I guess the advice I would give myself is just to make myself aware that this industry existed. You can actually get paid for doing this thing you enjoy as a hobby!”

A: “I’ve been a developer my entire career, working almost entirely in startups. This background definitely gives me an advantage in this industry, but I also don’t think it’s a prerequisite.”

A: “I’ve been interested in computer security my whole life, but only relatively recently discovered that there was a proper industry around it.  I “hacked” my first computer system in school when I was 9. There were no real access controls on the system then, so I could just change whatever I wanted on all the computers. It wasn’t really “hacking”, but it felt that way to a 9-year-old!”

A: “Just keep reading and stay up to date, and always take feedback from as many people as you can get.”

Q: How long is your typical workday? What does a typical day look like for you?

A: “I don’t really have a typical day in my current role as a product manager. I spend my week meeting with various teams to better understand what they are working on, throwing around ideas with our research & engineering teams, learning more about customer problems and how they are tackling them, and making PowerPoints that sum up everything to share with a broader audience.”

4. CISSP/CIO: Cybersecurity Leadership

working in cybersecurity advice: hands-on experience

  • Education : Bachelor’s or Master’s degree
  • National Average Salary : $142,530 *
  • Growth : 6%
  • Stand-Out Skill : Pushing the limits of what’s possible
  • Pro : Making important decisions to lead a team
  • Con : Repetitive administrative tasks
  • Piece of Advice : “No amount of formal education can substitute for hands-on experience… education is important, but it’s not what differentiates good from great.”

Steve Tcherchian, CISSP at XYPRO

  • Find a mentor, then listen and learn. The best leaders will be energized to share their experiences – both positive and negative.
  • Don’t be afraid to push the envelope. Respect the processes in place but it’s okay to question them.
  • Adaptability – Just because you thought of something doesn’t mean someone cannot build something better on it. Allow for that.

A: “I would suggest to anyone deciding to enter this line of work is to find yourself a mentor – listen and learn. The best leaders will be energized to share their experiences – both positive and negative – and want you to do better than them.”

A: “I worked for 3 years for a company called EarthLink running their High-Speed Internet support department.  After EarthLink, I started my own company called ComputerNine providing technology and security services. It was exciting! I had clients in the US, Canada, Australia, Hong Kong, Korea and Costa Rica.

At 22, I was strongly advised to formalize my education with a college degree, so I graduated from Los Angeles Pierce College then went on to Cal State University Northridge focusing on computer science. Code, Development and technology always came naturally to me… I saw a huge opportunity with one of my long term clients, XYPRO, and decided to take a full-time role. I seized all the opportunities presented to me…”

A: “I wouldn’t be able to put my finger on a particular moment… I was always interested in breaking things and pushing boundaries — a personality trait that luckily manifested in technology.

I started by writing random “programs” and “warez” at a very early age which also led to interactions with other like-minded individuals. Hacking, data privacy, social engineering and general security wasn’t really a thing in the early 90s, so those of us who understood that and how the internet worked had a real advantage.”

A: “I personally believe no amount of formal or institutional education would have substituted for the types of hands-on experiences and challenges I was lucky enough to be exposed to. That along with having a professional mentor to learn from primed me for the best chance at success in my current role.”

A: “ A typical day would be 10-12 hours long to ensure enough coverage of customers in all time zones.

I’m the prime definition of a morning person. I usually wake up very early – around 4:30 am –  and may jump on calls with Europe or Africa. I like to tackle the most important issues that came in overnight right away, then ensure my teams have all the necessary feedback they need in a timely fashion to keep moving forward.

This usually lasts until about 7 am when I spend 90 minutes on family time getting my daughter ready for school, breakfast and school drop-offs. In the office by 8 am for morning meetings and conference calls. I usually keep the afternoons free for catchup work – and in the evenings may have more conference calls with Asia and India customers.”

5. Security Analyst

working in cybersecurity advice: build up a niche expertise

  • National Average Salary : $98,350 *
  • Growth : 32%
  • Stand-Out Skill : Managing multiple pieces of evidence and information
  • Pro : Getting to help businesses shore up their security
  • Con : Schedule is at the mercy of cybersecurity incidents
  • Piece of Advice : “There is so much to learn and know about in the security space, try to pick apart bite-sized pieces that you can chew through one at a time.”

Ian McEntire, Security Analyst at Varonis

  • You can take an ‘unorthodox’ path and be successful.
  • Podcasts are a helpful and convenient resource to learn and stay up-to-date.
  • Get familiar with the attack tools/techniques in the Mitre Att&ck framework.

A: “There is so much to learn and know about in the security space, try to pick apart bite-sized pieces that you can chew through one at a time.”

A: “Undergrad was international relations, worked in consulting after graduating. Totally unrelated to security. Heard about Stuxnet, got interested in security, got an MS in Information Security, worked as a security analyst for the Department for Defense, and after that came over to the vendor side.”

A: “Definitely hearing about Stuxnet for the first time. I knew cybercriminals could steal information and commit fraud, but knowing that physical destruction of complex industrial systems was a possibility scared the crap out of me and I knew I needed to learn more about what was possible in that space.”

A: “I can’t point to a specific thing, but I would say constantly looking for resources of information. There is so much to know in the security space (both old stuff to get caught up on and new stuff to stay on top of), I’m constantly looking for blogs and videos and podcasts to expand my knowledge base.”

A: “Long. Meetings are typically scheduled from 8 am to 6 pm, but security incidents don’t really care about when you’re scheduled to be working so we’re very schedule-flexible.”

A typical day is all over the place. We’ll have an investigation or two, run through some security lab attack demos with prospective customers, and then taking customers through our DLS OPS process to make sure their DatAlert install is working for them as intended.”

6. Cybersecurity Law Professional

working in cybersecurity advice: network and show off your skills

  • Education : Doctoral or professional degree
  • National Average Salary : $120,910 *
  • Stand-Out Skil l: Reading comprehension to analyze cyber laws and create policies
  • Pro : Highly sought-after and necessary across businesses
  • Con : Administrative paperwork
  • Piece of Advice : “Being willing to put yourself out there, develop the skills, and let people know that you have them.”

Anne P. Mitchell, Attorney at Law, CEO at Institute for Social Internet Public Policy ( ISIPP )

  • Compliance law is a great specialization, it’s a hugely growing field that all businesses need.
  • The ability to explain the technology and security issues in plain English for a less technical audience.
  • Reading comprehension is important to analyze cyber laws and create cybersecurity policies that comply with those laws.
  • Consider becoming certified or take courses about compliance and cyber law even if you aren’t interested in being a lawyer.

A: While one wouldn’t think of this as a path to a cybersecurity job, go to law school! There is a huge dearth of people with legal+cyber backgrounds. That’s one of the reasons I am one of the only GDPR compliance consultants in the U.S. GDPR is a law that’s over 100 pages, and it’s dense, and eye-crossing, yet every business needs to comply with it.

A: “I graduated from Stanford Law School in 1992. In 1998 I closed my private practice and went in-house for the first anti-spam organization, MAPS. From MAPS I was brought in as CEO of another anti-spam startup.

Upon leaving that startup, I founded the institute, where I am today. In addition, I was a law professor at Lincoln Law School in San Jose, until I moved away from California. Recently Lincoln brought me back in as the Dean of Lincoln’s Cybersecurity & Cyberlaw programs.”

A: “Honestly, the career pursued me. There came a point at which I realized that I was one of the few people who [had the knowledge and ability in cybersecurity law] — that was back in 2003, and that’s when I founded the institute.”

A: “Being willing to put myself out there, develop the skills, and letting people know that I had them.”

A: “An 8-hour day is typical — It really depends on which aspect of my work I am focusing – on one day it could look like my reviewing privacy policies, terms and conditions, licenses and contracts, for online tech companies.

On another day it might look like my having to reach out to colleagues at big ISPs to find out why a certain organization has been blocked and on yet another day could look like my consulting to organizations about GDPR compliance.”

7. Security Architect

working in cybersecurity advice: think outside the box

  • National Average Salary: $109,020 *
  • Stand-Out Skill: Creative problem-solving
  • Pros: Uncovering new techniques and methods
  • Cons: The frustration of working with management in larger organizations
  • Piece of Advice: Understand human behavior, cybersecurity is not only about technology, it also involves processes and the humans behind them.

Jon Rasiko, CEO at DeepCode.ca

  • Understand human behavior, cybersecurity is not only about technology, it also involves processes and the humans behind them.
  • “I love all the technical aspects of my work, I love learning how things work, finding flaws and figuring out ways to have the target do what I want it to do.”
  • Join Capture-the-Flags (CTFs) competitions and do online challenges. Those not only develop your technical skills, but they also train your puzzle-solving skills and creativity, which is more valuable than most certifications.
  • No cyber-security problem comes with all the information you need to solve it, you need to know where to look, what to look for and understand how these pieces fit together to create your own solution.

A: “I have never regretted choosing cybersecurity: this is a dynamic field with a creative international community of professionals who share a simple goal: ensure technology and information is used for good, whether it is through code, hardware or policies.

I would do it again with more focus, more determination but also making more time to stay healthy. Always keep your mind and skills sharp, because your adversaries will.”

A: “I’ve started studying computers on my own while in high school after my grandmother bought me a 286 computer with a whopping 1M of memory. After high school, I obtained my technical degree in computer programming but then decided to pursue my studies in Computer Science at university.

I worked briefly as a programmer, but then join the military as a communications officer, where I performed multiple roles, from network administration and planning to cyber intelligence to vulnerability assessments of weapon systems.

During my stay in the military, I’ve completed my masters’ degree in Computer Engineering and a few certifications, while getting very useful experience and learning valuable soft skills. I then decided to start my company to focus on technical challenges and explore novel security challenges in new areas such as adversarial machine learning and quantum programming.”

A: “The first time I watched Wargames (1983) I became fascinated by computers and what people could do with. I always wanted to learn about these incredible machines, but only had calculators and one VCR to play with. After breaking both, my grandparents made a huge investment and bought me my first computer. Best investment ever.”

A: “I started learning MS-DOS, batch scripting and then Basic. Once I started connecting to BBSes and later on the web, I became an addict to information: learning how computer viruses worked and learned more about the public telephone system, what used to be known as phreaking. I then started reading the 2600 magazine, Phrack and was fascinated by not only the technology but also the people coming up with all these techniques. I knew then that I wanted to be part of this community. Since then, I never hesitated about what I would do for a living.”

A: “As long as I want it to be since I’m self-employed. That being said, I really enjoy what I do and it’s not unusual for me to spend 12 to 15 hours a day, either working on some project, or practicing for CTFs, creating tools to help me be more efficient or improving my infrastructure by setting up a new service or improving the security of my own network.

Once in awhile, I’ll take an afternoon a week to try something completely new. I often just pick up a random video from an academic institution, a tech company or a researcher to push my comfort zone a little bit.”

8. Cybersecurity Sales Engineers

working in cybersecurity advice: clearly communicate issues

  • Education : Bachelor’s Degree
  • National Average Salary : $101,420 *
  • Stand-Out Skill : Active listening and communication
  • Pro : Get to work with a variety of industries
  • Con : Rejection and pushback from clients
  • Piece of Advice : “Get started now, it’s a journey that requires a lot of hard work, not a quick fix to a destination.”

Chris Hoesly, Sales Engineering Manager at Varonis and Paul Browning, Sales Engineering Team Lead at Varonis

  • Get as much exposure to as many industries as you can and get started as soon as possible.
  • You get the opportunity to work face to face with customers to learn and work through their challenges and discuss future plans.
  • You develop relationships through an active listening approach that allows you to stop talking, really listen.
  • Be prepared to adapt, not every business will follow your advice, your advice will change over time as new data is available.

Q: Advice you’d give to someone who is interested in pursuing your career: what would you do differently/what would you do the same?

A: “Get as much exposure to as many industries as you can and get started as soon as possible.” –Hoesly

“I like to compare cybersecurity to being a personal trainer.

Everyone wants to be in good shape but most struggle with the basics, such as diet, rest, and exercise over a long period of time to get there. It’s a journey that requires a lot of hard work, not a quick fix to a destination.

If you can understand that, you can outlast the frustrations that come with this role at all levels. Not every business will follow your advice, your advice will change over time as new data is available, and everyone thinks your services cost too much.” –Browning

A: “My path is definitely not common. I graduated from college with a major in English and a minor in Biology in 2008. I got a job as a help desk analyst at a Fortune 500 company and started to climb through various integration and project management roles before joining 2 much smaller organizations to learn software engineering and management skills. I joined Varonis in 2015 and have evolved with our approach to cybersecurity ever since.” –Hoesly

“My path included starting in two branches of the military, self-studies, certifications, Bachelor’s degree, networking groups, community discussions (ISSA, ISACA, etc.), and more.” –Browning

A: “Security and sales were areas I was always cognizant of through various roles in various organizations, but never my focus until the opportunity with Varonis came up.” –Hoesly

“The sense of purpose to serve is what got me started. I don’t want to see businesses, economies, and, ultimately, people suffer due to lack of security measures being taken.” –Browning

A: “Active listening in my very first role shaped a lot of my success. Someone calling in with for an issue usually resulted in “marathon level” long phone calls. You develop relationships through a very active listening approach that allows you to stop talking, really listen (not wait to speak) and understand the person. I’ve worked on refining this ever since.” –Hoesly

“Growing up in a home that had little forgiveness for laziness and serving the Marines prepared me the most for just about everything in life.” –Browning

A: “First, I clean up and prioritize email and internal tracking systems. Then the bulk of my day involves customer meetings, Internal planning meetings, testing/training, team calls, etc. At the end of my day, I review my calendar and plan for the following day/week.” –Hoesly

“A typical day for me includes a lot of multi-tasking to address sales engineer needs with my potential and existing clients and business planning as the lead for my time. Also, addressing issues that may be affecting myself or my team, communicating to keep everyone on the same page; documenting as much as possible for follow up, next steps, etc.” –Browning

The Most-Recommended Certifications and Resources

While many interviewees stated that IT and security certifications aren’t a requirement, the ones most recommended by cybersecurity professionals are:

  • Resources : Podcasts, blogs, newsletters, online groups, Capture-the-Flags (CTFs) competitions and online challenges.
  • Starting Out : Security+ CompTIA
  • General : Certified Information Systems Security Professional (CISSP)
  • Interested in Risk : Certified in Risk and Information Systems Control (CRISC)
  • Interested in Compliance : Masters of Cyberlaw and Data Privacy Law
  • Very Advanced Pentesting : Offensive Security Certified Professional (OSCP)

As you can see, there are countless avenues to take in a variety of different business types if you’re interested in cybersecurity. It’s also clear that you don’t need to take the path most traveled, there are many ways to get to where you want to be.

Feel like you’re ready to take on new challenges at a top cybersecurity company ? Check out our IT and cybersecurity career openings to see if any pique your interest.

*The salaries listed to do not represent any of the respondents’ salaries nor are they salary estimates from Varonis. These salaries have been pulled from the Bureau of Labor Statistics (BLS) and are for educational purposes only.

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16 Soft Skills You Need to Succeed in Cyber Security

problem solving skills in cyber security

There are plenty of technica skills you need in cyber security, but there are some less talked aobut that are just as important, like communication.

You’ve probably heard about the  cyber security talent gap  by now.

Companies are having a hard time filling their open cyber security positions which is forcing them to get  creative  in how they recruit and evaluate applicants. However, based on conversations I have had and the experience of placing hundreds of career changers into these IT/cyber security roles , I know this is not always due to a lack of talent.

Yes, there is huge dissonance between hiring manager expectations and the applicant pool.

I have heard both sides. Hiring managers are limited by their capacity to train and onboard new talent, yet they want to fill their open seats and scale teams accordingly. There are usually other forces limiting their hiring budget.

1000x cyber soft skills

Everyone asks for a “swiss army knife” with 10+ years of experience that will work for $20–30 per hour and 60+ hours per week. It is incredibly unlikely that they will find this person. Instead, cyber security hiring has become a slow trickle of talent as they work to balance training capacity, budget, and day-to-day workload.

Cyber security in most companies is a measure to reduce risk in various areas of business and technical operations.

Security as a service is still an emerging trend and is only recently a viable business model. Few of these companies are fully mature and still rely on a lot of effort from a few people. Hopefully they shape up in the future.

Companies that rely solely on technical skills, education, and experience requirements are bound to be disappointed.

Usually, employers come to Flatiron School when they realize their hiring campaign is not working. Many do a poor job of properly educating the applicant where his or her full range of skills are best valued in a team. This means a lot of roles (and titles) are so new that perfectly viable candidates may not even find them.

From the hiring manager’s perspective, companies that should ideally have 30–50 people in their security teams may be hovering around 5–10 people doing the work of that respective number of people.

There just is not enough funding for security. So where is the compromise?

The true middle ground in security talent and hiring is finding candidates with risk-mitigating factors.  The risk here refers to the dozens of variables that prevent you as a candidate from being an effective, trainable, manageable, happy, or affordable employee.

1000x Which skills are necessary for cyber?

To reduce as much risk as possible to an employer considering them as a candidate, Flatiron School students get creative in using their prior experience and “soft skills”  to fill unique niches within each company and make themselves as versatile as possible. Soft skills and culture-matching reduce risk. In addition to the hands-on, lab, and capstone-based training our students receive, career changers who leverage the following soft skills are most likely to stand out from the talent pool and be effective from day one.

The key soft skills to succeed in a cyber security career:

Customer success.

Skills that show you can successfully identify needs and follow-through with an appropriate solution. In what ways have you contributed to customer service in the past?

Communication / Active Listening

Written and verbal communication with management/stakeholders is a daily activity and expectation. Listening/following directions is just as important. Communication is especially important for compliance analysts , who need to consistently communicate with other teams the current risks teams are facing.

Presentation skills

Presenting/defending a complex concept in layman’s terms. As a security analyst, you may be expected to deliver presentations to groups of stakeholders and executives.

Management skills

Managing time, people, assets, projects, etc is a regular part of the job.

Problem-solving ability

Your background lends a unique skill set to the team’s ability to solve new problems… How? It’s important to be able to establish and/or follow a procedure for troubleshooting.

Persuasion / Influence / Charisma

 The ability to convince others your viewpoint has value. Can you show evidence of this over time? Think sales/management experience and gaining increased responsibility throughout your career.

1000x cyber security soft skills

What aspects of the job will keep you around? Employers are looking for people who will lend long-term stability to their workforce.

Are you able to admit when you’re wrong? are you capable of asking for help?

Sense of Humor

Are you a person who can make others laugh at appropriate times? This is a good sign of your resiliency and ability to work with others.

Independence

Can you work on your own as demonstrated by past experience?

Team leadership

 What kind of leader are you? How do you interact with others on your team?

Logical reasoning

Can you solve a problem using known logic and/or follow a methodology for interpreting new problems?

Philosophy / Frameworks

Cyber security is full of professional organizations and regulatory bodies that inform and standardize methods for solving problems in their industry. Are you knowledgeable of a key framework, compliance, and/or industrial controls? Ex: Lockheed Martin Kill Chain, OSI Model, PCI-DSS, OWASP Top 10, MITRE ATT&CK, HIPAA, FedRamp, SOX, etc.This is especially important for cyber security engineering roles .

People who exercise creativity in problem-solving can diversify team problem-solving methods. Creative people thrive in cyber threat analyst roles .

Following a procedure of uncovering and documenting new information. Have you written articles, publications, or performed research in another discipline? Do you have a “home lab” where you can test out new skills?

Research is a key component for all pen testers , who need to stay diligent to understand how to trap new types of attacks.

Learning capacity

Security professionals are expected to read up on trends and vulnerabilities so they can quickly adapt and apply skills gained in new contexts.

Think you have these skills and now just need the technical skills to start a career in cyber security? Enroll in our less technical analytics or more technical engineering programs and start your new future.

Disclaimer: The information in this blog is current as of February 1, 2021. Current policies, offerings, procedures, and programs may differ.

problem solving skills in cyber security

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Soft Skills for Cyber Security (Employers Want to See)

Soft Skills for Cyber Security

You need more than technical skills to be a cyber security professional. 

You can be competent in all the latest cyber security tools, but if you don’t have the right soft skills to accompany your technical ones, you’ll struggle to make the desired impact. 

Luckily, even if you have relatively little experience in cyber security, you likely have the soft skills required to appeal to employers and make an impact in your next position. 

Which soft skills for cyber security should you be refining and putting on your resume for companies to see?

Read on to find out. 

The Importance of Soft Skills for Cyber Security

There’s a misconception that cyber security professionals are in front of their computers for nine hours a day, work in silos, and rarely interact with the outside world. 

This just isn’t true. 

Cyber security professionals are in constant communication with fellow team members and stakeholders as they work together to protect digital assets. 

Soft skills, such as critical thinking, interpersonal communication skills, and creativity, are crucial to being a valued member of a cyber security team. A cyber professional who grasps technical tools but lacks soft skills is one-dimensional. 

Combining soft and hard skills makes you a more appealing candidate to employers and will help you grow within cyber security. 

Cyber Security Skills List

Many soft skills will help you succeed as a security professional. However, we’ve narrowed it down to five soft skills you’ll want to cultivate further and highlight on your resume.

Critical Thinking and Problem-Solving Skills in Cyber Security

Creativity and Innovation in Cyber Security

Collaboration and Communication Skills in Cyber Security

Adaptability and Flexibility in Cyber Security

Leadership and Management Skills in Cyber Security

Arguably, the most important soft skill in your toolkit is your ability to think critically and solve problems. 

Thinking critically means being able to navigate difficult problems and take effective action. We use our problem-solving skills on a regular basis. 

Even if you don’t have an IT or cyber security background, you’ve been honing this skill your entire life. 

Regardless of your position as a cyber security professional, you will be tasked with finding solutions to a range of unique problems. 

Equipped with your knowledge of technical tools, you’ll use your problem-solving abilities to leverage programs effectively. Remember that a tool is only as useful as the professional using it.

Real-Life Example of Critical Thinking and Problem-Solving Skills in the Workplace

Let’s imagine that you work as an ethical hacker and have been tasked with carrying out a black box penetration test of a client’s network. 

Penetration testing is hard enough when you have a company’s credentials but made all the more challenging during a black box pentest where you’re supplied with zero information about a company’s digital assets. 

At this moment, you’ll need to use your critical thinking and problem-solving skills to effectively leverage tools, tactics, and techniques and find unique ways to penetrate the client’s systems and achieve your objectives. 

You may be required to test your OSINT skills or social engineering talent , create custom wordlists for password brute forcing , or examine exposed services that you don’t typically encounter in a standard pentest . 

Like many areas of cyber security, and perhaps penetration testing in particular, there’s no standard A to B formula, despite having steps and methodologies to guide you. 

You need to think on your feet, approve things from different angles, and if you’ll pardon the cliché, think outside the box.

Ways To Develop This Skill

Critical thinking isn’t a skill you’re born with: like all skills, it can be developed. 

One of the best ways to augment it is by consuming a wide range of information. I’m not just talking about cyber-related information but content from a range of sources that expands your viewpoint. 

If you’re wondering what to consume, start by following these cyber security experts. You can also learn how the brain processes information by reading Daniel Kahneman’s book, Thinking, Fast and Slow .

Bouncing ideas off fellow cyber security professionals in StationX’s community is another great way to practice your problem-solving skills. 

Creativity and Innovation in Cyber Security 

Cyber security is one of one of the most creative and innovative industries. 

This in-flux space changes on a seemingly daily basis, and finding creative solutions to use new tech and innovate will help you thrive as a digital security professional. 

Being creative and innovative in cyber security means addressing obstacles with unique ideas and techniques. 

It also means not only innovating processes but self-innovation in the sense that you’re always learning new skills and reinventing yourself if need be. With technology always being created and updated to become the best tech-professionals you can be willing to learn new technology. 

Real-Life Example of Creativity and Innovation Skills in the Workplace

The cyber security industry requires you to change with the times. To stay current, you’ll always need to innovate in the sense that you’ll be asked to adopt new tools, learn new skills, and creatively figure out how to address the newest obstacles in the field. 

Creativity is required in cyber security because there is rarely one way to do something. If you’re being tasked with setting up a defense-in-depth security approach where you need to apply various security controls to harden your defenses, a healthy dose of creativity will be useful when creating a coherent defensive strategy. 

This is certainly the case when creating a honeypot, which is used to detect, catch, and study adversaries hacking into your network. Not all honeypots are equally effective. You need a bit of creativity to create a honeypot that attracts hackers for a long period, giving you ample time to study them.

There is no direct path to helping you hone your creative and innovation skills. However, some techniques and resources, when combined, will get you thinking outside the box. 

Cyber security can be a bit of a grind. That’s why it’s important that you take a step back, relax, and dedicate time to creative thinking. Brainstorm new ways that you can be more effective at your job.  

Creativity is all about creating new connections in the brain by developing new neural pathways. An easy way to do this is by exposing yourself to new ways of thinking , perspectives, and new resources. 

Learn how to unlock your creative side by reading Tom Kelley’s book, Creative Confidence . Kelley teaches key concepts and strategies anyone can apply in their private or professional lives to grow their creative abilities. 

Collaboration and Communication Skills in Cyber Security 

There are many moving pieces to working on a cyber security team tasked with protecting digital assets. To ensure everyone is on the same page security professionals must work together. Silos and one-man teams are the bane of any cyber security team. 

Collaboration and communication skills in cyber security are vital, but they’re often overlooked in this tech-heavy field .

Working together and communicating with one another is a key skill in any field, but especially one in which the stakes are high. 

Real-Life Example of Collaboration and Communication Skills in the Workplace

A cyber security team does not have an unlimited budget to work with. Generally speaking the person or people deciding how to allocate resources will not have the same technical understanding as the cyber security team asking for those resources. 

All cyber professionals need the ability to articulate the importance of investing in cyber security. 

Whether you’re talking to an executive and lobbying for the funds to invest in new employees, projects, or equipment or trying to convince non-cyber employees at your company to take security suggestions seriously, being able to articulate the importance of digital defense to those who don’t share your tech background is crucial. 

We’ve been developing our social skills our entire lives. But there are always ways to develop this skill further. 

One way is to become a more active listener. Invest more energy in listening and trying to understand the needs of the person you’re chatting with. This is especially crucial when talking with clients and having to suggest security steps they can take to bolster their security. 

Digital security professionals have their own language but sometimes forget that not everyone speaks it. When talking to laymen use language they understand. Avoid industry-specific language that they might not understand to best convey your message. 

Learn to become a better communicator by telling stories. This TED Talk by communication expert Karen Eber shows how telling better stories can inspire change.

Adaptability and Flexibility in Cyber Security 

Even 20 years ago, very few people had ever considered cyber security's value. This new field is changing rapidly as it adopts new technology and strategies to better protect digital assets. 

Being adaptable and flexible means being open to change. Professionals that refuse to grow or learn new skills will struggle to get ahead in the cyber security industry. 

Learning new skills, adjusting to new techniques like the new NIST framework , and being willing to change things up on a dime are behaviors that will only benefit you in this field. 

Real-Life Example of Adaptability and Flexibility Skills in the Workplace

Always be hungry. 

There’s always something new to learn in cyber security. You must be open to learning new skills, tactics, and techniques. This may involve learning tools on your own time, pursuing cyber security certifications , or shadowing someone who has knowledge or skills at work that you wish to acquire. 

The best way to do this is to join the StationX Accelerator Program . 

Here, you’ll have access to over 1,000 courses and labs. Adapting to a new role or one you want to pursue requires learning new skills. Here you’ll have access to in-depth courses where you can acquire these skills and labs where you can fine-tune skills in a safe environment. 

You can also work on cultivating a flexible mindset by meditating, exercising, requesting feedback, learning from mistakes, and challenging yourself.  

Being humble and acknowledging that you don’t know everything and can learn something new from those around you is also a great way to build this skill. 

Leadership and Management Skills in Cyber Security 

If you’re new to the field, you may consider it less pressing than the other soft skills for cyber security on this list. 

Just because you may not have a more senior role with employees below you doesn’t mean you’re not a leader or don’t need management skills. Anyone can be a leader and should aspire to be one. 

Cyber security is a team-oriented field. Demonstrating leadership qualities serves as jet fuel for your career, as you’ll be considered before others for management positions. 

Mastery of technical skills is important, but this alone will only get you so far. To quickly climb the ladder and move into a senior role you’ll want to showcase your ability to lead others. 

Real-Life Example of Leadership and Management Skills in the Workplace

In this dynamic and fast-paced field, it’s common that you and your team will be tasked with juggling various projects at the same time. 

Your direct boss will appreciate you if the next time a project arises you volunteer to take the lead. Whenever the chance arises to demonstrate your leadership and management skills—and they will—raise your hand and accept the responsibility. 

We love saying that so-and-so is a natural-born leader, but no one is born a leader, they become one. 

Become a leader at work by making yourself available to others. This means assisting those who need help, being willing to teach others, and guiding those who are struggling. 

Also, check to see if your company offers a leadership program that will equip you with the leadership skills you need to move up the professional ranks. 

Join the StationX Career Mentorship Program, where you’ll receive advice from established cyber security professionals. 

Cyber Security Soft Skills on Your Resume

Companies look for applicants with soft skills, but these aren’t always easy to demonstrate on a resume. 

You may be tempted to list a litany of soft skills, but without context, these skills will do little to catch the eye of a hiring team. 

When talking about each position you’ve had, show rather than tell the hiring team reading your resume how you used soft skills within the context of a previous position. 

Let’s see what this looks like in practice. 

Let’s say you previously worked as a retail manager.  

Under your responsibilities, you may write that you supervised a team of five and oversaw the store's day-to-day operations.  

This will convince the person reading your resume of your leadership abilities more than if you had written it under a list of soft skills. 

To showcase your critical thinking and creative abilities in your capacity as a retail manager you may write how you creatively found ways to maximize the store budget by leveraging new technology . 

When possible, pair your technical skills with your soft skills. If you have experience as a SOC 1 analyst , mention how you found novel ways to leverage Wireshark to troubleshoot network connectivity issues, ultimately leading to a 20% rise in throughput.  

When possible, quantify your achievements as seen in the example above. 

Concisely convey your skills by using the STAR method (situation, task, action, result). 

And remember that it’s okay if you don’t have experience in cyber security, a related field, or even paid experience. Highlight the soft and technical skills you used when volunteering, completing courses and labs, and participating in extracurricular activities. 

Hard Skills Needed for Cyber Security

Now that we’ve identified the most sought-after soft skills, let’s talk about the hard skills employers want to see on your resume .

All employers want to see that applicants have a solid understanding of computer networking and may want you to be familiar with tools such as Wireshark , Nmap , or other network analyzers. 

If you don’t have experience with these tools, you may want to consider either learning them or showing your grasp of computer networking by obtaining CompTIA’s Network+ certification or CCNA.

If you’re aiming for a cyber security-specific role, you’ll need at least a basic understanding of cyber security skills. Depending on your goals, you may look at learning the basics of topics like cryptography, encryption, IAM, Python , and tools like Metasploit , Tcpdump , or virtual machines . 

Consider also obtaining Security+ from CompTIA. 

Once you understand the basics, you’ll want to acquire specialty skills such as offensive and defensive skills , and a better understanding of certain frameworks. You may also consider taking the exam for the CISSP or CISA certifications. 

Soft skills augment your technical abilities. If you’re bereft of soft skills, you can be the most adept hacker at your company, but you still struggle to perform your duties. 

Acquiring the aforementioned soft skills and artfully emphasizing them on your resume will help you attract the eye of hiring teams . 

If you don’t feel as though you have these soft skills, don’t fret. We’ve supplied you with a number of ways to acquire them. 

One way we’ve mentioned is the StationX Accelerator Program . 

Here, you’ll be able to learn from peers and professionals, think creatively and problem-solve your way through the more than 1,000 courses and labs we offer, and team up with individuals dedicated to helping you grow and develop the skills you need to succeed in cyber security. 

Complete Job Interviewing Skills with Real Life Examples

Complete Job Interviewing Skills with Real Life Examples

How to Use LinkedIn to Find Jobs

How to Use LinkedIn to Find Jobs

Cybersecurity Personal Branding

Cybersecurity Personal Branding

Frequently Asked Questions

Without soft skills, you’ll struggle to get the most out of your technical abilities and reach your full potential as a cyber professional. 

The most important soft skills are critical thinking, creativity and innovation, communication and collaboration, adaptability and flexibility, and leadership and management skills.  

Yes, though be mindful to not simply list them, but expand on them and demonstrate how you have used them in the workplace to accomplish specific goals. 

Level Up in Cyber Security: Join Our Membership Today!

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Spencer is part cyber security professional and part content writer. He specializes in helping those attempting to pivot into the vast and always-changing world of cyber security by making complex topics fun and palatable. Connect with him over at LinkedIn to stay up-to-date with his latest content.

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8 Tips for Getting Hired in Cybersecurity

problem solving skills in cyber security

By Dave Howard Senior Director, Cyber Operations

While there’s no easy way to land your first job in cybersecurity , there are many things you can do to improve your chances of being hired.

I’ve spent a considerable amount of time interviewing and mentoring folks who are new to cybersecurity and looking to land their first role in security operations, threat intelligence, and security engineering. So, I’m familiar with the many ways applicants can strengthen or weaken their candidacy for a job. Here are eight tips that may give you the advantage you need.

problem solving skills in cyber security

Your 8 Tips for Jumping Into the Cyber Field

Hit the books, obtain industry certifications, gain practical experience, stay current on trends and topics, demonstrate your soft skills, be open to various roles, network, network, network, prepare for your interview.

problem solving skills in cyber security

Your Cybersecurity Job Will Be Worth the Work!

Depending on where you are in your education, certification, and job search, following these eight tips could take months or even years. As I said, there’s no easy way to land that first cybersecurity role. However, by following these tips, you’ll position yourself to enter an exciting, wildly important, and rewarding field that’s worth the work. Good luck!

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Beyond the binary: Creative problem solving in cyber security

One of the greatest skills you can nurture as a cyber security professional is creativity. 

This does not mean you need to take up oil painting to succeed in the industry – but rather, it is about understanding the value of creativity in problem solving.  

From bricks to bytes

I am an architect by profession. After a nearly 20-year career in the construction industry, my decision to venture into cyber security was driven by my belief in the power of imagination. Despite one industry being founded in bricks and mortar and one based in the digital space, with a bit of imagination, there are a number of parallels.  

To excel in their field, architects must provide tailored, practical, and creative solutions. Each building they design should be functional but also aesthetically pleasing.   

To excel in cyber security, an IT professional must find creative solutions to complex digital problems. The systems they design and work within must be fit for purpose and accessible for users.   

Cybercriminals adapt and change tactics daily, making traditional approaches obsolete at a rapidly increasing rate. To combat and stay ahead of this frightening change, we have to be truly creative.  

The secret to building a creative skillset

There is an aura of mystery around the word ‘creativity’, and people often disassociate with the word without realising they too have potential for creativity. Everyone can learn to be creative, but creativity needs to be treated as a skill. There are management and leadership courses, but why don’t we talk about courses for creativity?   

The psychology behind problem solving is innately interesting. Consider how the pathways are formed in the brain. These pathways are not always the most direct path, leading to gaps in our knowledge. The more we build these pathways, the more automated our responses become. However, creativity shines when facing uncharted territory. We can train our brains to be creative problem solvers, reducing the effort needed to tackle unfamiliar problems effectively.  

There are many frameworks and ways of thinking that can inform a creative approach to problem solving, but two of my favourites are the 5 Whys and Provocation.

The “5 Whys” technique, originally developed by Sakichi Toyoda, is an iterative method that explores the cause-and-effect relationships underlying problems. Toyoda developed this to demonstrate the importance of correctly identifying problems by providing a concrete example. 

By repeatedly asking "why," the technique encourages problem solvers to dig deeper and uncover the root causes of an issue. This technique helps lay the groundwork for creative problem solving by stimulating new ideas and approaches. 

“Provocation”, developed by Edward De Bono, involves presenting provocative statements to stimulate creative thinking within teams. The approach challenges team members to generate innovative ideas by attempting to prove a chosen statement wrong , rather than prove it right, by channelling the inherent human desire to challenge a provocative statement.  

To maximise the outcomes from these sessions, it is important to lay down a few ground rules. A maximum of 5-6 participants, short 10-minute sessions, and encouragement to share unfiltered ideas and unformed ideas, ranging from the crazy to the practical. These rules promote a collaborative and open environment where the most promising ideas can be developed into actionable solutions.  

Looking forward

The ideal situation to be in is one in which all cyber security professionals adopt creative problem-solving approaches. A collective effort by teams to think creatively can significantly improve their ability to address complex challenges. By fostering a creative mindset across the field, we can take steps towards making the digital world more secure.  

By harnessing the collective creativity of cyber security teams, we can better equip ourselves to combat the ever-evolving landscape of cyber threats.

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Your Comprehensive Guide to CompTIA Security+ Training in 2024

As 2024 progresses, it is unnerving to see how many new cybersecurity schemes pop up worldwide. This evolving threat created a constant demand for skilled cybersecurity professionals to protect customer data, sensitive information, and IT infrastructure. 

This demand has put the spotlight on the CompTIA Security+ certification. This certification validates even a beginner’s skills and increases their knowledge of core security measures.

With a CompTIA Security+ certification, you become a valuable asset to companies that need an upgraded cybersecurity strategy. So, even if you are starting in the cybersecurity field,  enroll for CompTIA Security+ training  to improve your chances of getting a great job. 

Table of Contents

Why Enroll for a CompTIA Security+ Training Course?

If you are interested in cybersecurity, you probably want to make a difference by learning as many new skills as possible. These skills will equip you to protect any business you work for to the best of your abilities. 

Moreover, a CompTIA Security+ certification improves your chances of earning more money. According to the latest statistics, IT security professionals (consultants) with a Security+ certification can earn as much as $96,011. 

Considering the cost of living in 2024, this is as important as finding the right company to work for. 

Speaking of the right company, when you find it, you will want to work for the business as long as possible to advance your career. 

Your CompTIA Security+ certification will prove to your employer that you are committed to protecting their assets. It will also prove that you are committed to your career path. 

Moreover, this certification gives you a  starting point for pursuing other certifications  like Network+ Security or Cybersecurity Analyst. 

Furthermore, CompTIA Security+ is a globally recognized certification. It shows you have a strong foundation in network security, risk management, and incident response. This will give you job security because the demand for cybersecurity professionals will continue to grow. 

Who Should Get a CompTIA Security+ Certificate?

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For instance, IT professionals with no security experience will learn enough to transition into cybersecurity. This certification will give them a comprehensive understanding of cybersecurity fundamentals. 

Also, if you want to change careers, this certification might be the perfect way to do that because it offers the necessary technical knowledge and skills. 

Security+ is also valuable to recent graduates. It gives them the foundation they need to build a career in cybersecurity. And this solid educational background will also make them  far more competitive in the job market . 

How to Prepare for the CompTIA Security+ Exam

If you decide to enroll for the Security+ exam (SYO-601), you should prepare for what the test looks like and how much time you get to complete it. The test consists of 90 questions, and you get 90 minutes to answer them. 

These include multiple-choice and performance-based questions. You must score at least 750 on a scale of 100-900 to pass. 

It is easy to prepare for this exam by investing in instructor-led courses and online resources. You can also take practice exams to ensure you get enough of the questions right. 

Moreover, there are official CompTIA study guides you can use, as well as video lectures that explain all the basics. 

You could also join online study communities to motivate yourself for test day. 

Training Costs

You could pay at least $1,000 for instructor-led training. If you want to learn via online training platforms, expect to pay between $100 and $500 for online access. Textbooks cost upward of $100, while exam boot camps can cost around $2,000. 

Regardless of the study method, remember that you will need to set aside several hours to study. The costs of these study methods will inevitably vary between platforms and providers.

CompTIA Security+ Training Goes Beyond Cybersecurity Skills

With a Security+ certification, you  get more than just cybersecurity skills . You will obtain a full understanding of core security concepts. This will help you understand other aspects of cybersecurity if you want to study further. 

Moreover, this training will give you new and improved problem-solving skills, sharpening your analytical thinking process. 

Additionally, you will learn how to communicate effectively with other security professionals. Working together is crucial to preventing cybercrime. Communicating is the first step towards this collaboration. 

When you invest in CompTIA Security+ training, you invest in your long-term future as a cybersecurity professional. So, follow these steps, enroll for the course, and watch as your cybersecurity career takes off. 

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Is a Cybersecurity Degree Worth It?

A woman using a tablet to pursue an online cybersecurity degree

Understanding the Numbers When reviewing job growth and salary information, it’s important to remember that actual numbers can vary due to many different factors — like years of experience in the role, industry of employment, geographic location, worker skill and economic conditions. Cited projections do not guarantee actual salary or job growth.

The field of cybersecurity is growing rapidly, with diverse job opportunities available across many different industries. But with so many ways to build technology skills, is a cybersecurity degree worth it? 

Adam Goldstein, an online IT team lead and adjunct instructor at SNHU

“Numerous reports and studies have shown that there are hundreds of thousands of cybersecurity job openings and that demand is on the rise,” said Goldstein, who has more than 20 years of experience in information security. “And while educational programs are increasing, the number of trained professionals is significantly below that demand, so there will be continued opportunities for years to come.”*

So, is a degree in cybersecurity right for you? The first step toward making that determination is to better understand what a cybersecurity degree is  and how it prepares you for the career you want.

What is a Cybersecurity Degree?

A cybersecurity degree is a higher education credential designed to give you skills, knowledge and experience in key areas of the information technology (IT) field. Cybersecurity degree programs can prepare you to respond to cyber threats , assess risk and apply security techniques to keep software, data and digital infrastructure safe from cyber attacks.

Depending on your past educational and professional experience, there are different types of cybersecurity degrees that may be right for you, including:

  • Associate of Science in Cybersecurity
  • Bachelor of Science in Cybersecurity
  • Master of Science in Cybersecurity

Cybersecurity degree coursework can vary, but most programs include a mix of general education courses and degree-specific classes, such as:

  • Application Security
  • Computer Networking
  • Computer Operating Systems
  • Network Security
  • Operating System Security
  • Security Risk Management

Find Your Program

Are cybersecurity degrees hard .

An icon of a computer with a lock on the screen.

“With evolving and innovative education models, aspiring professionals can develop strong technical skills in areas such as network security, cryptography and ethical hacking, as well as understanding legal and ethical considerations,” Goldstein said.

He also noted that cybersecurity can sometimes be a challenging field because it's changing all the time and requires students to build skills across a broad range of subjects. But this rapid evolution is also what makes the field exciting and results in a diverse range of jobs available .

Is a Cybersecurity Degree Enough to Get a Job?

In 2024, there are many cybersecurity positions available in the U.S. that still need to be filled. According to Cyberseek, there are only enough cybersecurity workers to fill 82% of the jobs employers need.*

An icon indicating a process with three circles, two of which are checked off, connected by two lines

"Degree programs are a great way to acquire the wide range of KSAs that are needed for a cybersecurity position,” he said.

A degree in cybersecurity can also open up career opportunities across many fields. While you could work for an information technology company, Goldstein said that many other industries also rely on cybersecurity professionals to secure their networks and digital assets, including:

  • Manufacturing

“The job types are varied from security engineers focused on building and maintaining secure systems to auditors and compliance experts, and to those working in incident response who help organizations deal with cyber incidents,” Goldstein said.

What Branch of Cybersecurity Pays the Most?

According to Terrance Winn , an adjunct faculty member in cybersecurity at SNHU, and a cybersecurity professional with 30 years of experience, cybersecurity has become an umbrella term that covers many specialty jobs.

These jobs include:

  • Cybersecurity Analyst
  • Governance, Risk and Compliance (GRC)
  • Incident Responder
  • Vulnerability Analyst
  • Security Consultant

The earning potential within cybersecurity depends on the industry you work in, your specific role and your level of education and experience –and, quite often, the geographic region of the organization for which you work.

As an information security analyst, for example, you could help plan and carry out security strategies designed to protect an organization’s computer networks and systems.

According to the U.S. Bureau of Labor Statistics (BLS), information security analysts earned a median annual salary of $120,360 in 2023.* BLS data projects jobs for information security analysts will grow 32% by 2032.*

Is a Cybersecurity Degree Worth the Investment?

Your earning potential and the job opportunities available to you will depend on the type of cybersecurity degree you pursue and the skills and experience you build as a result. But data from BLS and other organizations shows that there are many benefits to earning a cybersecurity degree.

In-Demand Field

According to Cyberseek , there were 448,033 cybersecurity job openings in the United States between February 2023 through January 2024, many of which required a bachelor’s level degree or higher.*

For cybersecurity specialist jobs, for example, 42% of online job listings requested a bachelor’s degree, and 44% requested a master’s degree, according to Cyberseek data. Jobs for incident and intrusion analysts were similar. Cyberseek reported that 52% requested applicants with a bachelor’s degree, and 46% requested applicants with a master’s degree.

“The demand remains high and will undoubtedly stay that way for the foreseeable future,” said Winn.*

Higher Earning Potential

Earning a cybersecurity degree could also help you earn more. According to BLS data, bachelor’s degree holders earned a median weekly income of $1,493 in 2023, compared to just $899 per week for workers with a high school diploma.*

Master’s degree holders saw an even bigger boost in salary potential, earning a median weekly income of $1,737 in 2023, according to BLS.

Lower Unemployment Rates

Stable employment is another potential benefit of earning a degree in cybersecurity. BLS data shows that in 2023, master’s degree holders had an unemployment rate of just 2%, while bachelor’s degree holders experienced 2.2% unemployment.* Workers with a high school diploma, on the other hand, had unemployment rates of 3.9%, according to BLS.*

Opportunities for Personal and Professional Growth

One of the biggest benefits of earning a cybersecurity degree is the growth you can experience in your personal and professional life. 

Remus Figueroa Orozco wearing a graduation cap and gown to celebrate his bachelor’s degree in cybersecurity from SNHU

His advice for other students considering a cybersecurity degree program is simple.

“My advice would be to just do it,” he said. “Time is not slowing down for anybody. Don’t give up on yourself, because at the end of the day, you are your best support system. Do what’s best for you, and don’t let anybody stop you.”

What is the Best Cybersecurity Degree? 

An icon of a graduation cap.

A bachelor’s degree is the typical entry-level education for cybersecurity roles like information security analysts, according to BLS . But two-year degrees, certificate programs and graduate-level degrees can also help you reach your goals.

“Any degree ... shows a potential hiring manager or recruiter that there is an interest in the field,” said Winn.

Is it Better to Get a Cybersecurity Degree or Certificate? 

Terrance Winn, an adjunct faculty member in cybersecurity at SNHU

If you decide to pursue a degree after earning a certificate, your courses should apply toward the program, said Winn.

Read more: Is a Cybersecurity Certificate Worth It?

Is a 2-Year Degree in Cybersecurity Worth It?

Earning an associate degree in cybersecurity  can also be a good starting point for professionals in the field, said Goldstein — particularly if the program incorporates hands-on learning .

“Programs with a strong commitment to hands-on and applied learning are beneficial," he said. "Practice working with technology is going to make you stand out to employers."

Are Cybersecurity Master’s Degrees Worth It?

If you’ve already earned a bachelor’s degree and want to advance your career even further, earning a master’s degree in cybersecurity  can help, said Goldstein.

Master’s degrees can give you more advanced technical skills and help you build  key leadership skills  employers look for when hiring for management positions in cybersecurity.

But no matter what degree program you pursue, Winn said it’s important to ensure you attend a university with a proven track record of providing high-quality cybersecurity education.

According to Winn, one way to do this is to look for institutions that have important designations. For instance, SNHU has been designated a National Center of Academic Excellence in Cyber Defense (CAE-CD) by the National Security Agency (NSA). The Bachelor of Science (BS) in Cybersecurity is SNHU's validated program of study.

Is a Cybersecurity Degree Right for Me?

If you want to join the evolving cybersecurity field , it’s important to consider the degree programs available and how they align with your unique goals. Once you decide how to move forward with your cybersecurity career aspirations, the opportunities are virtually limitless.

“No two situations are the same within this field, and there are opportunities to carve out a great career in one of the niche specialty areas,” said Winn. “The field continues growing, and cybersecurity professionals must ensure businesses/organizations can protect customer information and resources.”

Discover more about SNHU's online BS in Cybersecurity degree : Find out what courses you'll take, skills you'll learn and how to request information about the program.

*Cited job growth projections may not reflect local and/or short-term economic or job conditions and do not guarantee actual job growth. Actual salaries and/or earning potential may be the result of a combination of factors including, but not limited to: years of experience, industry of employment, geographic location, and worker skill.

Danielle Gagnon is a freelance writer focused on higher education. She started her career working as an education reporter for a daily newspaper in New Hampshire, where she reported on local schools and education policy. Gagnon served as the communications manager for a private school in Boston, MA before later starting her freelance writing career. Today, she continues to share her passion for education as a writer for Southern New Hampshire University. Connect with her on LinkedIn .

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SNHU is a nonprofit, accredited university with a mission to make high-quality education more accessible and affordable for everyone.

Founded in 1932, and online since 1995, we’ve helped countless students reach their goals with flexible, career-focused programs . Our 300-acre campus in Manchester, NH is home to over 3,000 students, and we serve over 135,000 students online. Visit our about SNHU  page to learn more about our mission, accreditations, leadership team, national recognitions and awards.

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"At any level, cyber security requires you to get out of your comfort zone in order to be successful" - how to bridge the cybersecurity skills gap

T he choice to study IT or computing often begins in school, and (unless you’re me) is a choice many give a lot of thought. One qualification leads to another, gradually increasing in difficulty, prestige and investment, and eventually someone walks through the door to that first job, completing a journey that began some years before. 

This may have been the traditional career path once upon a time, but especially in the technology industry, recent demand has been far outstripping supply, contributing heavily to the cybersecurity skills gap. Recent investment in cybersecurity and its emergence as a core pillar for all businesses also means that professionals in the field are some of the most highly sought-after.

While the term ‘skills gap’ is often thrown around rather casually, the statistics reflecting its impact paint a concerning picture. According to the recent ISACA State of Cybersecurity report , Europe alone is experiencing a shortage of between 260,000 to 500,000 qualified cybersecurity professionals. Worldwide, 62% of cybersecurity teams are understaffed. 78% of cybersecurity leaders believe that most organizations are under-reporting the number of attacks.

So what skills, qualifications, and mindset does someone looking to ‘bridge the gap’ in cybersecurity need?

A bridge needs good foundations

According to Dr. Joye Purser, “On the job experience is number one. It is gold.”  

Now, Dr Purser is someone whose advice is worth heeding - in terms of experience, you don’t get many more experienced than her. 

Former White House Budget Lead for Defense Technology, and now Global Lead for Field Cybersecurity at Veritas, Dr Purser knows a good deal about the industry.

Speaking from my own experience (which pales in comparison), I know that entry-level positions are overwhelmingly competitive - and if you’re not the best at what you do, with the experience and qualifications to back it up, you often don’t stand a chance.

Unfortunately, the cruel irony that haunts many applicants is that they lack the experience needed for a position in which they could gain said experience.

Retention in the past few years has also been a significant struggle for cybersecurity teams, as job-hopping - the practice of climbing the career ladder by changing jobs every few years - has become the norm.

So why spend the money and time training a new starter who will inevitably leave after being trained up, when you can poach a fully qualified professional by throwing those would-be training costs into their salary?

Well the supply of professionals is not cyclical, and eventually someone somewhere needs to hop on the cycle. Luckily for those looking to enter the cybersecurity industry, you need not go back to school. In terms of the soft skills you need, Dr Purser, in common with many industry leaders, believes in problem solving.

“When you are faced with a challenge - whether that be a difficult conversation, whether that be a complaint, whether that be a challenging assignment - rather than to react in frustration, to have a spirit of curiosity and think, “Hmm, how can we resolve this?”.”

Adapting to a changing world

This ‘spirit of curiosity’ was a phrase that stuck with me. The world of cybersecurity is changing constantly; new threats are emerging; new technologies are being developed; new individuals with both malicious and good intentions are entering the field, meaning no two days are the same, and there is always something new to learn.

“I also find that being a communicator is quite important,” Dr Purser expands, “because as a cyber security professional you may need to have some depth of technical expertise, but then you need to understand the audience at a higher executive level and talk about how that ‘gap’ or ‘vulnerability’ can result in risk to the organization- and if you can communicate in terms of risk, then that's how you are able to affect change within a business.”

This is clearly a skill that has shown very tangible results among executives, with 63% now ranking cybersecurity as their primary business concern and 74% stating that their C-suite is fully invested in its relationship with its security team.

“The more that the good guys can share information, which is built through trusting relationships, the better off we will all be.”

The hard skills required for the cybersecurity field are a different beast entirely. The top five listed in this year's ISACA State of Cybersecurity were; identity and access management (IAM); cloud computing, data protection; incident response; and DevSecOps.

“Now, at entry level, cybersecurity is a tremendous equalizer in that it doesn't take a formal education. So those who are of lesser economic means need not be able to or need not go to university to be a competent professional in cybersecurity,” notes Dr.Purser.

“They need to have a willingness to learn new things and get out of their comfort zone. I was just sharing that last year I obtained my CISSP certification (Certified Information Systems Security Professional). CISSP is the gold standard in the cybersecurity industry. I took a one week boot camp last year and the number of students in my one week boot camp class was one student, and it was me.”

“It's very intense - eight hours a day of really intense delivery of really detailed information. It was intimidating, and the five hour exam was intimidating, but I passed it on the first try. So that's an example of how at any level, cyber security requires you to get out of your comfort zone in order to be successful.”

 Internal training vs external hiring 

It’s important to note that many businesses from the mid-size all the way up to global enterprises will have a dedicated cybersecurity department responsible for protecting business infrastructure and data from attacks.

According to ISACA, one of the main ways that businesses are looking to mitigate skills gaps internally is via ‘training to allow non security staff who are interested to move into security roles’. Whether that training is done in-house or through a third party, there are fantastic opportunities available for employees to switch to the cybersecurity field.

Dr. Purser was keen to highlight the support that is available to those looking to retrain or upskill for the cyber security industry. “There are some non-profit organizations that facilitate the wrap around services for entry level cybersecurity professionals in which businesses will pay for the internship or the apprenticeship and then the non-profit helps with coaching, helps them generate a resume, helps them understand appropriate business behavior, business attire, emotional control - all the things that are required to succeed in a business environment. Those are really shining examples of how to help early career people get into those jobs.”

Another method of combating the cyber shortage is through encouraging more women into the field. As we have already seen, getting into the cybersecurity field is something that can be done by anyone at any level, so what are the factors that are particularly important for women?

“I think that there are very few women at the top leadership levels in cybersecurity and one strategy is for the leadership of the organization to mentor and coach women who are at mid-career level because it's really important for anyone at mid-career to have access to assignments - professional assignments - that are highly visible throughout the organization because that allows them the visibility to be seen for the quality of their work- to be eligible for promotion,” Dr Purser notes.

Ambition is another skill that Dr. Purser reflects on her own journey into the field of cybersecurity. “I’ve always been eager to pursue professional activities where I can really see the results of my work and one central thread running through most of my professional experience has been the promotion of new technology and the promotion of innovation.”

“I entered the cybersecurity community in 2010, much by happenstance, and I would say that I enjoy it because being able to protect others and helping others just makes me feel good, that I'm on the side of the good guys, and that the challenges every day in security are new and that really at the end it's about problem solving in order to help others.”

 "At any level, cyber security requires you to get out of your comfort zone in order to be successful" - how to bridge the cybersecurity skills gap

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The University of Memphis Global

Navigating Digital Landscapes: Key Communication Skills for IT Professionals

picture of information technology professional meeting

To succeed in the IT field, you certainly need to have your fair share of technical skills and practical expertise. However, having strong communication and interpersonal skills also pays off in this ever-changing field. Long gone is the stigma of the IT professional being a reclusive role; today's tech professionals are required to be collaborative team players with an ongoing desire to grow and learn.

So, what soft skills should the next generation of IT professionals have—and why do these skills matter? Understanding these concepts, you can better prepare yourself for a successful IT career.

Unveiling the Importance of Communication Skills for IT Professionals

Strong communication skills are a must-have in the modern workplace. This remains true for IT professionals at all levels of their careers. Whether working directly with clients or in a more inward-facing role, communicating clearly and effectively will serve you well in this field.

The Role of Effective Communication in Digital Landscapes

As an IT professional, effective communication ensures that your clients and coworkers are on the same page. Information technology is a highly technical field—and there's a good chance that your customers and clients won't understand the terminology and jargon that you use on a daily basis. Explaining common IT jargon in a way that anybody can understand will help you better communicate with your clients and keep them properly informed. By working on these communication skills, you'll be able to serve your clients better down the road.

Exploring Key Communication Skills for IT Professionals

It's no secret that working in IT means developing an expansive set of technical skills. However, in most IT positions, technical skills alone won't be enough to do your job well day in and day out. In addition to that technical proficiency, you'll need to possess some key communication skills.

Technical Proficiency and Its Connection to Communication

Technical proficiency and communication/interpersonal skills aren't as far removed from each other as you might initially think. In fact, the very nature of having a lot of technical skills and expertise requires you to be a strong communicator. IT professionals carry out a wide range of highly technical processes each day on the job.

Occasionally, they have to explain these processes to their clients, supervisors, and others. However, they must do so in a way that is easy to understand—especially for clients or customers who may not understand "the language" that IT professionals speak. In this sense, IT professionals must become translators, explaining the processes and tasks that they perform in a way that is accessible and understandable to any audience. In this sense, the technical skills of an IT professional go hand-in-hand with the ability to communicate.

Nurturing Soft Skills: An Integral Part of IT Careers

If you're considering a career in IT, you may wonder which soft skills you should be working on. Most often, IT professionals need to have strong interpersonal, problem-solving and negotiation skills to do their jobs well.

Interpersonal Skills for Collaborative IT Environments

Interpersonal skills include the ability not just to communicate with others effectively but to interact with them as well. Often referred to as "people skills," interpersonal skills are essential in the world of IT because this type of work requires you to communicate with people on a daily basis. Even if your position doesn't require you to speak to clients directly, you'll still need interpersonal skills to interact with coworkers, supervisors and other people you work with.

Problem-Solving Skills: Bridging the Gap in IT Challenges

Problem-solving skills are another must-have for IT professionals. IT professionals are constantly in problem-solving mode, from figuring out how to best integrate new coding into existing software to dealing with a cybersecurity attack. They are often required to think quickly on their feet and come up with the best solution to address any number of common IT challenges.

Assessing a scenario quickly, weighing potential options and deciding on the best solution will serve you well in this field.

Negotiation Skills for IT Professionals

The ability to negotiate may seem like something that would be more applicable to sales professionals than to IT professionals. However, the reality is that people working in IT are often tasked with advocating for their work and the solutions they present. This may mean anything from convincing a client to go with a particular software solution to negotiating the details of a project with other team members. Being able to negotiate strongly and present arguments will certainly come in handy as an IT professional.

What Makes a Good Team Player in IT?

Working in IT involves a lot more collaboration than many people realize. Whether you're working an entry-level IT job or even an upper-level position, being a team player and having strong leadership skills matters.

The Value of Teamwork in the IT Sector

While it's true that you may find yourself working alone on some projects in the IT world, the reality is that many aspects of your job will involve collaborating with others. This may include working on a group project or even collaborating with other stakeholders within the company for which you work. No matter how proficient you are with your technical skills, you simply can't go far in the IT world without the right collaborative mindset.

Leadership Skills for IT Professionals: Steering the Digital Ship

Strong leadership and management skills may not be necessary for an entry-level IT professional; you will need to develop some leadership skills if you plan to work your way up the proverbial career ladder. This is especially true if you aspire to work in a supervisory or managerial role overseeing other IT team members or entire departments. Being able to delegate tasks, oversee workers and motivate team members will go a long way towards a more successful career.

Why Should IT Professionals Cultivate Adaptability Skills?

In addition to such soft skills as communication, problem-solving and leadership, successful IT professionals should also work on their adaptability and resourcefulness from an early stage.

Thriving in an Ever-Evolving Tech World

Why does adaptability matter in IT? By its very nature, the IT world is dynamic and constantly changing. Keeping up with the latest developments and innovations will require a fair amount of versatility and resourcefulness, especially when it comes to solving new problems as they emerge.

How Can IT Professionals Improve Their Communication Skills?

There are some specific strategies young IT professionals can keep in mind to help them build upon their communication and other soft skills. It's never too early to start working on these skills, regardless of whether you have recently enrolled in an IT program or are already nearing graduation. The earlier you start working on these skills, the better off you'll be when working in your field.

Strategies for Enhancing Interpersonal Communication

Aspiring IT professionals can start building their interpersonal communication skills by taking public speaking classes and practicing active listening around others. Likewise, being more conscious about eye contact, body language and other communication cues can go a long way.

Embracing Continuous Learning in IT

When you work in IT, you're never done learning. There's always something new and exciting on the horizon—and the most successful IT professionals are those who are constantly looking for the next best thing. It’s important for IT students to embrace the concept of continuous learning. This means never being complacent with what you already know. Instead, look for new opportunities to learn, acquire new skills and explore new ideas. Having this mindset from an early stage in your career will serve you well down the road.

The Impact of Good Communication on Career Advancements in IT

If you're still having a hard time seeing how communication can play such a vital role in the IT field, take some time to read up on some case studies and real-world examples.

Case Studies of Successful IT Professionals

A quick look at eWeek's list of the " 100 Most Influential People in IT " will reveal the importance of technical and interpersonal skills in this field. Look at Ray Ozzie, Chief Software Architect of Microsoft. He has been credited with using his interpersonal communication strengths and adaptable thinking to bring the company into the forward-thinking strategy it maintains today.

Are Communication Skills a Game-Changer in IT?

These days, you'd be hard-pressed to find an industry that doesn't require strong communication, interpersonal and problem-solving skills. IT is no exception. By focusing on growing your technical skills and working on your IT communication and other soft skills, you can work towards becoming a well-rounded professional. From there, you may also find that you're more marketable and able to find greater success in this challenging yet rewarding field.

Looking for a program that will prepare you for the realities of working in IT? The University of Memphis Global has you covered with our undergraduate degree program in Information Technology . Here, you'll learn about technological development, communication and the significant social and cultural issues raised in those contexts. Meanwhile, you'll sharpen your technical skills in information systems, statistical methods, formal communication and more. Reach out to request more information about this program or start your application today!

https://www.memphis.edu/uofmglobal/degrees/undergraduate/its.php

https://apply.memphis.edu/apply

https://www.eweek.com/it-management/100-most-influential-people-in-it/

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  1. 15 Essential Skills for Cybersecurity Analysts in 2024

    2. Controls and frameworks. A cybersecurity framework provides a collection of best practices, policies, tools, and security protocols designed to help secure an organization's data and business operations. A control is a measure your company uses to protect itself from vulnerabilities and attacks.. The framework you use will vary depending on your organization and industry.

  2. 8 skills needed to be a cyber security expert: Problem solving

    Creativity. A big aspect of problem solving is the ability to think creatively. You can boost your creativity in a number of ways, from doing things in a different way to get a new perspective in the matter, to taking time out to try out creative pursuits, or being more playful with the technology you use as a cyber security expert.

  3. 8 Cybersecurity Skills in Highest Demand

    Skills you'll need: Coding and programming languages; knowledge of governance, regulatory structures, and strategy. Job titles in this field: Cyber risk analyst, cyber risk manager, cyber security analyst, information security risk analyst. Potential salary: $90,000 to $175,000; national median $114,000.

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    Matt Wixey, Research Lead at PwC, spent two years on a program to exercise and improve problem-solving skills in a team of 300 cyber professionals, using puzzles and riddles created especially for ...

  5. Understanding Problem Solving in Cybersecurity

    Jan 10, 2024. Problem solving is super important in cybersecurity. It's all about fixing issues and coming up with solutions. Being a great problem solver is a big part of being good at ...

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    4. Communicate the problem. 5. Learn from the problem. 6. Here's what else to consider. As a cybersecurity expert, you have a unique set of skills that can help you protect yourself and others ...

  7. Essential Soft Skills in Cyber Security for Beginners

    Problem-solving is at the heart of cyber security. As a beginner in this field, developing strong problem-solving skills is crucial for effectively identifying and mitigating security threats. Importance of analytical thinking. Analytical thinking is an essential aspect of problem-solving in cyber security.

  8. 20 Cybersecurity Skills to Boost (or Jumpstart) Your Career

    Problem Solving. Problem-solving skills are crucial in cybersecurity because they allow professionals to identify and solve complex problems quickly and efficiently. ... CyberCrime Magazine is a leading source of information regarding the cyber-economy, including employment statistics and cyber-security spending data. FAQs About Cybersecurity.

  9. Skills Needed for a Job in Cybersecurity

    3. Problem-solving skills. Cybersecurity professionals are the ultimate problem solvers.Whether it be finding bugs in systems, decoding cyphers or preventing cyber-attacks before they even happen, if you enjoy the thrill of developing creative solutions to a whole host of technical challenges, hone this and you will thrive in a cybersecurity position.

  10. From the Help Desk to Cybersecurity

    Leveraging Your Natural Curiosity. This natural curiosity and passion for solving problems is a good fit for Hysell's current role in TCF's security operations center (SOC), where he monitors alerts, analyzes patterns and looks for opportunities to refine and automate the detection processes.His job is helping TCF's cybersecurity team assess risk levels quickly and respond faster to threats.

  11. 9 In-Demand Cybersecurity Skills You Need

    Digital Forensics. Penetration Testing. Empathy. Collaboration. Problem-solving. Before we dig into the most in-demand cybersecurity skills, let's first look at some additional context that will help us better understand the field. Take the harm caused by cybercriminals' exploitation of Equifax as an example.

  12. 12 Must-Have Cybersecurity Skills (And How To Improve Them)

    8. Adaptability. Technology moves quickly, and new types of threats arise frequently. Cybersecurity specialists typically learn new technologies quickly, adjust processes and systems readily and adapt to change easily. This allows them to stay up-to-date with relevant technological and industry changes.

  13. The Essential Soft Skills for Cybersecurity Leaders

    Conclusion. The integration of essential soft skills such as communication, leadership, problem-solving, adaptability, delegating, emotional intelligence, team building, ethical judgment, and risk management is fundamental for cybersecurity leaders to navigate the intricate and ever-changing landscape of cybersecurity.

  14. Top Skills for Cybersecurity Analysts in 2024 (+Most Underrated Skills)

    To effectively demonstrate analytical prowess, analysts can publish case studies or white papers detailing their success in thwarting cyber threats or improving security protocols. Hands-on skills can be showcased by participating in or winning Capture The Flag (CTF) competitions, which highlight an individual's problem-solving and technical ...

  15. 4 Cybersecurity Skills that Can Help Prevent Computer Hacking

    Here are four technical skills and soft skills that can improve your knowledge of cybercrimes and fight against computer hacking. 1. A Passion for Problem-Solving. Sometimes, security disasters happen. When they do, you need to know how to overcome them. During these technological crises, it is your passion for problem-solving and critical ...

  16. Problem Solving

    At the end of the day, critical thinking and problem solving are key in many professions, but they are critical in cybersecurity. Make sure that you are prepared to struggle, that you are ready for the difficult road ahead, and that you understand the pressure you will face. Not everything will come easy, but honestly the hardest things are ...

  17. Top 10 Transferable Skills for Cyber Security

    Over recent years, there's a topic that keeps cropping up in the cyber industry that most people seem to agree on: that transferable skills are vitally important in cyber security. In a nutshell, transferable skills are any skills, abilities or experiences, such as communication, problem solving and critical thinking, that you can be ...

  18. What Working in Cybersecurity is Really Like: A Day in the Life

    You have to be fluid, adaptable and willing to change gears based on customer needs. A typical day is 8-10 hours made up of customer development, technology learning, relationship building and problem-solving.". 2. Consultant/Cybersecurity Business Owner. Education: Bachelor's degree.

  19. 10 Skills You Should Have in Cybersecurity

    Problem-solving skills. In cybersecurity, you learn how to solve real-life problems using computational thinking. This is very important to learn problem-solving skills because there can be scenarios where you will face issues in the organization's cyber security, and you should have learned how to deal with those problems. 3. Coding

  20. Beyond Technical Skills: How Cybersecurity Courses Enhance Critical

    This includes not only identifying vulnerabilities but also devising comprehensive plans to remediate them. Problem-solving skills are instrumental in crafting and implementing these strategies. Real-World Problem-Solving Scenarios: The real world of cybersecurity is rife with complex problems. Professionals often encounter scenarios where ...

  21. 16 Soft Skills You Need to Succeed in Cyber Security

    Presentation skills. Presenting/defending a complex concept in layman's terms. As a security analyst, you may be expected to deliver presentations to groups of stakeholders and executives. Management skills. Managing time, people, assets, projects, etc is a regular part of the job. Problem-solving ability

  22. Soft Skills for Cyber Security (Employers Want to See)

    However, we've narrowed it down to five soft skills you'll want to cultivate further and highlight on your resume. Critical Thinking and Problem-Solving Skills in Cyber Security. Creativity and Innovation in Cyber Security. Collaboration and Communication Skills in Cyber Security. Adaptability and Flexibility in Cyber Security.

  23. 8 Tips for Getting Hired in Cybersecurity

    Demonstrate Your Soft Skills To be effective in cybersecurity, you must be well rounded. The technical analyst or engineer who can't explain a problem or solution to their audience is ineffective. Look for ways to demonstrate your writing and briefing, critical thinking, problem solving, and teamwork skills.

  24. Beyond the binary: Creative problem solving in cyber security

    The ideal situation to be in is one in which all cyber security professionals adopt creative problem-solving approaches. A collective effort by teams to think creatively can significantly improve their ability to address complex challenges. By fostering a creative mindset across the field, we can take steps towards making the digital world more ...

  25. PDF Cybersecurity Career Week Conversation Starters

    o The analyzing and problem-solving skills you gain are highly transferable enabling you to move anywhere in the world and to any industry. • Cybersecurity professionals make a difference in the world and make a real impact o Cybersecurity matters. Everywhere you look you'll see examples of cybersecurity having a

  26. Data Science skills 101: How to solve any problem

    This is far simpler and by identifying anomalies, potential security threats can be flagged, allowing cyber-security experts to investigate and address specific issues. Problem solving strategy 3: Split the problem into parts. A problem halved is a problem solved.

  27. Your Comprehensive Guide to CompTIA Security+ Training in 2024

    Moreover, this training will give you new and improved problem-solving skills, sharpening your analytical thinking process. Additionally, you will learn how to communicate effectively with other security professionals. Working together is crucial to preventing cybercrime. Communicating is the first step towards this collaboration.

  28. Is a Cybersecurity Degree Worth It?

    Stable employment is another potential benefit of earning a degree in cybersecurity. BLS data shows that in 2023, master's degree holders had an unemployment rate of just 2%, while bachelor's degree holders experienced 2.2% unemployment.*. Workers with a high school diploma, on the other hand, had unemployment rates of 3.9%, according to BLS.*.

  29. "At any level, cyber security requires you to get out of your comfort

    If you agree, MSN and Microsoft Bing will personalise the content and ads that you see. You can select 'I Accept' to consent to these uses or click on 'Manage preferences' to review your ...

  30. Navigating Digital Landscapes: Key Communication Skills for IT

    Problem-Solving Skills: Bridging the Gap in IT Challenges. Problem-solving skills are another must-have for IT professionals. IT professionals are constantly in problem-solving mode, from figuring out how to best integrate new coding into existing software to dealing with a cybersecurity attack. They are often required to think quickly on their ...