an effective introduction to a presentation quizlet

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What It Takes to Give a Great Presentation

• Carmine Gallo

Five tips to set yourself apart.

Never underestimate the power of great communication. It can help you land the job of your dreams, attract investors to back your idea, or elevate your stature within your organization. But while there are plenty of good speakers in the world, you can set yourself apart out by being the person who can deliver something great over and over. Here are a few tips for business professionals who want to move from being good speakers to great ones: be concise (the fewer words, the better); never use bullet points (photos and images paired together are more memorable); don’t underestimate the power of your voice (raise and lower it for emphasis); give your audience something extra (unexpected moments will grab their attention); rehearse (the best speakers are the best because they practice — a lot).

I was sitting across the table from a Silicon Valley CEO who had pioneered a technology that touches many of our lives — the flash memory that stores data on smartphones, digital cameras, and computers. He was a frequent guest on CNBC and had been delivering business presentations for at least 20 years before we met. And yet, the CEO wanted to sharpen his public speaking skills.

• Carmine Gallo is a Harvard University instructor, keynote speaker, and author of 10 books translated into 40 languages. Gallo is the author of The Bezos Blueprint: Communication Secrets of the World’s Greatest Salesman  (St. Martin’s Press).

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Module 6: Introductions and Conclusions

Functions of introductions.

Speech introductions are an essential element of an effective public speech. Introductions have four specific functions that need to be met in a very short period of time. Introductions must gain the audience’s attention and their goodwill, they must state the purpose of the speech and they must preview the main points.

These first two functions of the introduction, gaining the attention of the audience and the good will of the audience, have most to do with getting the audience to want to listen to you. The other two functions of the introduction, stating the purpose of the speech and previewing the structure of the speech, have to do with helping the audience understand you.

The secret of successful speakers? Passion and compassion with a purpose. – Lily Walters

Gain Attention and Interest

“Yell” by Vetustense Photorogue. CC-BY-NC .

The first function of the introduction is to the get the attention AND the interest of the audience. The “and” here is important. Anyone can walk into a room full of people sitting quietly, and YELL AT THE TOP OF THEIR LUNGS. That will get attention. However, it will probably not garner much interest—at least not much positive interest.

Gaining attention and interest is essential if you want the audience to listen to what you have to say, and audiences will decide fairly quickly if they want to pay attention. Standing in front of an audience, slouched, hands in pockets, cap pulled low over your head, and mumbling, “my name is… and I am going to tell you about…” is an effective method of NOT getting attention and interest. Before you even open your mouth, your attire, stance, and physical presence are all sending out loud signals that you have no interest in the speech, so why should the audience.

Gain the Goodwill of the Audience

Over 2000 years ago, probably the pre-eminent speech teacher of all time, Aristotle noted the importance of gaining the goodwill of the audience:

…it is not only necessary to consider how to make the speech itself demonstrative and convincing, but also that the speaker should show himself to be of a certain character…and that his hearers should think that he is disposed in a certain way toward them; and further, that they themselves should be disposed in a certain way towards him. [1]

When an audience has decided to listen to you—when you have gained their attention and interest—you still need them to think favorably of you. The most effective way of doing this is by establishing your credibility to speak. Credibility is your believability. You are credible when the audience thinks you know what you are talking about. There are a number of methods for developing credibility, and you will use them throughout the speech. In the introduction, however, since you have comparatively little time to develop this credibility, your options are a bit more limited.

To be persuasive, we must be believable. To be believable, we must be credible. To be credible, we must be truthful. – Hellmut Walters

Essentially, credibility has two elements: external credibility and internal credibility. External credibility is the type of credibility you as a speaker gain by association: use of sources that the audience finds credible, for example. In an introduction, you may be able to develop external credibility by this means, as we will see later in this section.

“Captive Audience” by J J. CC-BY-NC-ND .

More importantly, given the immediate nature of an introduction, is internal credibility . You develop internal credibility as the speaker through specific actions. First, be appropriately attired for a public presentation. Second, make eye contact with the audience before you speak. Third, speak clearly, fluently and confidently.

You can also demonstrate internal credibility by demonstrating personal experience with or knowledge of the topic of your speech. Audiences are more positively disposed toward a speaker who has had experience with the topic of his or her speech. You can also demonstrate credibility and goodwill by showing a connection to your audience, demonstrating shared experiences or shared values.

A student giving a speech to a class about a month before spring break, right in the middle of an extended cold spell of a long Midwestern winter, offered this introduction as a way to show shared values and experiences:

I need everyone to close his or her eyes. All right, now I need everyone to picture how he or she got to school today. Did you bundle up with a hat, some mittens, boots, and two jackets because it’s so cold outside before you left for class? While walking to class, was it cold? Did your ears burn from the icy wind blowing through the air? Were your hands cold and chapped? Now I want you all to think about the sun beating down on your body. Picture yourself lying on the beach with sand between your toes and the sound of the ocean in the background. Or picture yourself poolside, with a Pina Coloda perhaps, with tropical music playing in the background. Picture yourself in Mazatlan, Mexico. [2]

“Pueblo Bonito Emerald Bay” by Bryce Edwards. CC-BY .

When speakers can identify with the audience and can show how the audience and the speaker share experiences, then the audience is more receptive to what the speaker has to say. The speaker is both more credible and more attractive to the audience.

The secret of success is constancy of purpose. – Benjamin Disraeli

Clearly State the Purpose

This seems like such a basic step, yet it is one too often missed; and without this step, it is difficult for the audience to follow, much less evaluate and comprehend, a speech. In both basic composition classes and basic public speaking classes, this function is much the same: State the thesis of your speech. In all speeches, there should be that one sentence, that one statement that succinctly and accurately lets the audience know what the speech will be about and what the speaker plans to accomplish in the speech. Speakers, especially novice speakers but also experienced ones, are so concerned with the content of the speech that they forget to let us know about the purpose. A good thesis statement clearly announces the topic and purpose of the speech.

For example, a standard problem- solution speech should have a thesis statement that clearly states the problem and the need for a solution.

So right now let’s see how dependence on fossil fuels costs you money and how use of ethanol as a supplement will save you money and save the world from energy dependence.

We know the topic and we know what the speaker will be attempting to prove. Once a thesis statement is clearly announced, the final function of the introduction is ready.

Preview and Structure the Speech

The thesis statement lets the audience know what the speech is about and what you as speaker want to accomplish. The preview statement lets the audience know HOW you will develop the speech. A preview can be understood as a roadmap—a direction for the speech that leads to a successful conclusion. A preview lets the audience know what will come first, what comes next, and so on, to the end of the speech.

The preview is essentially an outline—an oral outline—of the basic organizational pattern of the speech. Previews help the audience follow the content because they already know the structure. Remember, though, that the basic structure of a speech is not linear, it is circular. Organizational patterns for speeches have a conclusion which, as we will see later, brings the audience back to the beginning.

Taking as an example the thesis statement from above, a sample preview for that speech could appear as the following:

“Oil Well” by joshuadelaughter. CC-BY-NC .

To see how we can end our dependence on fossil fuels, we will first take a look at why we as a society are so dependent upon fossil fuels; secondly, find out what continues to cause this dependence; and finally, see how ethanol as a fuel supplement will help end this dependence and make the world a better place for all of us.

• Aristotle (1982). The art of rhetoric. (J.H. Freese, Trans.). Cambridge, MA: Harvard University Press. ↵
• Townsend, C. (2007, February 5). Spring break in Mexico. Speech posted at http://msustr0.campus.mnsu.edu:8080/cah/gorgias/333/MMS/Cassie.wmv ↵
• Chapter 9 Functions of Introductions. Authored by : Warren Sandmann, Ph.D.. Provided by : Minnesota State University, Mankato, MN. Located at : http://publicspeakingproject.org/psvirtualtext.html . Project : The Public Speaking Project. License : CC BY-NC-ND: Attribution-NonCommercial-NoDerivatives
• Pueblo Bonito Emerald Bay. Authored by : Bryce Edwards. Located at : https://flic.kr/p/Hu73P . License : CC BY: Attribution
• Yell. Authored by : Vetustense Photorogue. Located at : https://flic.kr/p/6hon8a . License : CC BY-NC: Attribution-NonCommercial
• Captive Audience. Authored by : J J. Located at : https://flic.kr/p/7hWcvm . License : CC BY-NC-ND: Attribution-NonCommercial-NoDerivatives
• Oil Well. Authored by : Joshuadelaughter. Located at : https://flic.kr/p/5e42Ri . License : CC BY-NC: Attribution-NonCommercial

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PRDV008: Preparing and Delivering Presentations

Why introductions matter.

Read this exploration of what you should include in your introduction.

The introduction for a speech is generally only 10 to 15 percent of the entire time the speaker will spend speaking. This means that if your speech is to be five minutes long, your introduction should be no more than forty-five seconds. If your speech is to be ten minutes long, then your introduction should be no more than a minute and a half. Unfortunately, that 10 to 15 percent of your speech can either make your audience interested in what you have to say or cause them to tune out before you've really gotten started. Overall, a good introduction should serve five functions. Let's examine each of these.

Gain Audience Attention and Interest

The first major purpose of an introduction is to gain your audience's attention and make them interested in what you have to say. One of the biggest mistakes that novice speakers make is to assume that people will naturally listen because the speaker is speaking. While many audiences may be polite and not talk while you're speaking, actually getting them to listen to what you are saying is a completely different challenge. Let's face it – we have all tuned someone out at some point because we were not interested in what they had to say. If you do not get the audience's attention at the outset, it will only become more difficult to do so as you continue speaking. We'll talk about some strategies for grabbing an audience's attention later on in this chapter.

State the Purpose of Your Speech

The second major function of an introduction is to reveal the purpose of your speech to your audience. Have you ever sat through a speech wondering what the basic point was? Have you ever come away after a speech and had no idea what the speaker was talking about? An introduction is important because it forces the speaker to be mindfully aware of explaining the topic of the speech to the audience. If the speaker does not know what her or his topic is and cannot convey that topic to the audience, then we have got really big problems! Robert Cavett, the founder of the National Speaker's Association, used the analogy of a preacher giving a sermon when he noted, "When it is foggy in the pulpit, it is cloudy in the pews".

The specific purpose is the one idea you want your audience to remember when you are finished with your speech. Your specific purpose is the rudder that guides your research, organization, and development of main points. The more clearly focused your purpose is, the easier your task will be in developing your speech. In addition, a clear purpose provides the audience with a single, simple idea to remember even if they daydream during the body of your speech. To develop a specific purpose, you should complete the following sentence: "I want my audience to understand that…" Notice that your specific speech purpose is phrased in terms of expected audience responses, not in terms of your own perspective.

Establish Credibility

One of the most researched areas within the field of communication has been Aristotle's concept of  ethos  or credibility . First, and foremost, the concept of credibility must be understood as a perception of receivers. You may be the most competent, caring, and trustworthy speaker in the world on a given topic, but if your audience does not perceive you as credible, then your expertise and passion will not matter. As public speakers, we need to make sure that we explain to our audiences why we are credible speakers on a given topic.

James C. McCroskey and Jason J. Teven have conducted extensive research on credibility and have determined that an individual's credibility is composed of three factors: competence , trustworthiness , and caring/goodwill . McCroskey, J. C., & Teven, J. J. (1999). Goodwill: A reexamination of the construct and its measurement.  Communication Monographs, 66 , 90–103.

Competence  is the degree to which a speaker is perceived to be knowledgeable or expert in a given subject by an audience member. Some individuals are given expert status because of the positions they hold in society. For example, Dr. Regina Benjamin, the US Surgeon General, is expected to be competent in matters related to health and wellness as a result of being the United States' top physician.

Photo of Regina Benjamin. Source: Lawrence Jackson, White House.

But what if you do not possess a fancy title that lends itself to established competence? You need to explain to the audience why you are competent to speak on your topic. Keep in mind that even well-known speakers are not perceived as universally credible. U.S. Surgeon General Regina Benjamin may be seen as competent on health and wellness issues, but may not be seen as a competent speaker on trends in Latin American music or different ways to cook summer squash. Like well-known speakers, you will need to establish your credibility on each topic you address, so establishing your competence about the energy efficiency of furnace systems during your informative speech does not automatically mean you will be seen as competent on the topic of organ donation for your persuasive speech.

The second factor of credibility noted by McCroskey and Teven is  trustworthiness , or the degree to which an audience member perceives a speaker as honest. Nothing will turn an audience against a speaker faster than if the audience believes the speaker is lying. When an audience does not perceive a speaker as trustworthy, the information coming out of the speaker's mouth is automatically perceived as deceitful. The speaker could be 100 percent honest, but the audience will still find the information suspect.

For example, in the summer of 2009, many Democratic members of Congress attempted to hold public town-hall meetings about health care. For a range of reasons, many of the people who attended these town-hall meetings refused to let their elected officials actually speak because the audiences were convinced that the Congressmen and Congresswomen were lying.

In these situations, where a speaker is in front of a very hostile audience, there is little a speaker can do to re-establish that sense of trustworthiness. These public town-hall meetings became screaming matches between the riled-up audiences and the congressional representatives. Some police departments actually ended up having to escort the representatives from the buildings because they feared for their safety. We hope that you will not be in physical danger when you speak to your classmates or in other settings, but these incidents serve to underscore how important speaker trustworthiness is across speaking contexts.

Caring/goodwill is the final factor of credibility noted by McCroskey and Teven. Caring/goodwill refers to the degree to which an audience member perceives a speaker as caring about the audience member. As noted by Wrench, McCroskey, and Richmond, "If a receiver does not believe that a source has the best intentions in mind for the receiver, the receiver will not see the source as credible. Simply put, we are going to listen to people who we think truly care for us and are looking out for our welfare". Wrench, J. S., McCroskey, J. C., & Richmond, V. P. (2008).  Human Communication in Everyday Life: Explanations and Applications . Boston, MA: Allyn & Bacon, pp. 33–34.

As a speaker, then, you need to establish that your information is being presented because you care about your audience and are not just trying to manipulate them. We should note that research has indicated that caring/goodwill is the most important factor of credibility. This means that if an audience believes that a speaker truly cares about the audience's best interests, the audience may overlook some competence and trust issues.

Provide Reasons to Listen

The fourth major function of an introduction is to establish a connection between the speaker and the audience , and one of the most effective means of establishing a connection with your audience is to provide them with reasons why they should listen to your speech. The idea of establishing a connection is an extension of the notion of caring/goodwill. In the chapters on Language and Speech Delivery, we'll spend a lot more time talking about how you can establish a good relationship with your audience. However, this relationship starts the moment you step to the front of the room to start speaking.

Instead of assuming the audience will make their own connections to your material, you should explicitly state how your information might be useful to your audience. Tell them directly how they might use your information themselves. It is not enough for you alone to be interested in your topic. You need to build a bridge to the audience by explicitly connecting your topic to their possible needs.

Preview Main Ideas

The last major function of an introduction is to preview the main ideas that your speech will discuss . A preview establishes the direction your speech will take. We sometimes call this process signposting because you're establishing signs for audience members to look for while you're speaking. In the most basic speech format, speakers generally have three to five major points they plan on making. During the preview, a speaker outlines what these points will be, which demonstrates to the audience that the speaker is organized.

A study by Baker found that individuals who were unorganized while speaking were perceived as less credible than those individuals who were organized. Baker, E. E. (1965). The immediate effects of perceived speaker disorganization on speaker credibility and audience attitude change in persuasive speaking.  Western Speech, 29 , 148–161.

Having a solid preview of the information contained within one's speech and then following that preview will definitely help a speaker's credibility. It also helps your audience keep track of where you are if they momentarily daydream or get distracted.

Key Takeaways

• Introductions are only 10–15 percent of one's speech, so speakers need to make sure they think through the entire introduction to ensure that they will capture an audience. During an introduction, speakers attempt to impart the general and specific purpose of a speech while making their audience members interested in the speech topic, establishing their own credibility, and providing the audience with a preview of the speech structure.
• A speaker's perceived credibility is a combination of competence, trustworthiness, and caring/goodwill. Research has shown that caring/goodwill is probably the most important factor of credibility because audiences want to know that a speaker has their best interests at heart. At the same time, speakers should strive to be both competent and honest while speaking.

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What Are Effective Presentation Skills (and How to Improve Them)

Presentation skills are essential for your personal and professional life. Learn about effective presentations and how to boost your presenting techniques.

At least seven out of 10 Americans agree that presentation skills are essential for a successful career [ 1 ]. Although it might be tempting to think that these are skills reserved for people interested in public speaking roles, they're critical in a diverse range of jobs. For example, you might need to brief your supervisor on research results.

Presentation skills are also essential in other scenarios, including working with a team and explaining your thought process, walking clients through project ideas and timelines, and highlighting your strengths and achievements to your manager during performance reviews.

Whatever the scenario, you have very little time to capture your audience’s attention and get your point across when presenting information—about three seconds, according to research [ 2 ]. Effective presentation skills help you get your point across and connect with the people you’re communicating with, which is why nearly every employer requires them.

Understanding what presentation skills are is only half the battle. Honing your presenting techniques is essential for mastering presentations of all kinds and in all settings.

What are presentation skills?

Presentation skills are the abilities and qualities necessary for creating and delivering a compelling presentation that effectively communicates information and ideas. They encompass what you say, how you structure it, and the materials you include to support what you say, such as slides, videos, or images.

You'll make presentations at various times in your life. Examples include:

Making speeches at a wedding, conference, or another event

Making a toast at a dinner or event

Explaining projects to a team 

Delivering results and findings to management teams

Teaching people specific methods or information

Proposing a vote at community group meetings

Pitching a new idea or business to potential partners or investors

Why are presentation skills important? 

Delivering effective presentations is critical in your professional and personal life. You’ll need to hone your presentation skills in various areas, such as when giving a speech, convincing your partner to make a substantial purchase, and talking to friends and family about an important situation.

No matter if you’re using them in a personal or professional setting, these are the skills that make it easier and more effective to convey your ideas, convince or persuade others, and experience success. A few of the benefits that often accompany improving your presentation skills include:

Enriched written and verbal communication skills

Enhanced confidence and self-image

Boosted critical thinking and problem-solving capabilities

Better motivational techniques

Increased leadership skills

Expanded time management, negotiation, and creativity

The better your presenting techniques, the more engaging your presentations will be. You could also have greater opportunities to make positive impacts in business and other areas of your life.

Effective presentation skills

Imagine yourself in the audience at a TED Talk or sitting with your coworkers at a big meeting held by your employer. What would you be looking for in how they deliver their message? What would make you feel engaged?

These are a few questions to ask yourself as you review this list of some of the most effective presentation skills.

Verbal communication

How you use language and deliver messages play essential roles in how your audience will receive your presentation. Speak clearly and confidently, projecting your voice enough to ensure everyone can hear. Think before you speak, pausing when necessary and tailoring the way you talk to resonate with your particular audience.

Body language

Body language combines various critical elements, including posture, gestures, eye contact, expressions, and position in front of the audience. Body language is one of the elements that can instantly transform a presentation that would otherwise be dull into one that's dynamic and interesting.

Voice projection

The ability to project your voice improves your presentation by allowing your audience to hear what you're saying. It also increases your confidence to help settle any lingering nerves while also making your message more engaging. To project your voice, stand comfortably with your shoulders back. Take deep breaths to power your speaking voice and ensure you enunciate every syllable you speak.

How you present yourself plays a role in your body language and ability to project your voice. It also sets the tone for the presentation. Avoid slouching or looking overly tense. Instead, remain open, upright, and adaptable while taking the formality of the occasion into account.

Storytelling

Incorporating storytelling into a presentation is an effective strategy used by many powerful public speakers. It has the power to bring your subject to life and pique the audience’s curiosity. Don’t be afraid to tell a personal story, slowly building up suspense or adding a dramatic moment. And, of course, be sure to end with a positive takeaway to drive your point home.

Active listening

Active listening is a valuable skill all on its own. When you understand and thoughtfully respond to what you hear—whether it's in a conversation or during a presentation—you’ll likely deepen your personal relationships and actively engage audiences during a presentation. As part of your presentation skill set, it helps catch and maintain the audience’s attention, helping them remain focused while minimizing passive response, ensuring the message is delivered correctly, and encouraging a call to action.

Stage presence

During a presentation, projecting confidence can help keep your audience engaged. Stage presence can help you connect with your audience and encourage them to want to watch you. To improve your presence, try amping up your normal demeanor by infusing it with a bit of enthusiasm. Project confidence and keep your information interesting.

Watch your audience as you’re presenting. If you’re holding their attention, it likely means you’re connecting well with them.

Self-awareness

Monitoring your own emotions and reactions will allow you to react well in various situations. It helps you remain personable throughout your presentation and handle feedback well. Self-awareness can help soothe nervousness during presentations, allowing you to perform more effectively.

Writing skills

Writing is a form of presentation. Sharp writing skills can help you master your presentation’s outline to ensure you stay on message and remain clear about your objectives from the beginning until the end. It’s also helpful to have strong writing abilities for creating compelling slides and other visual aids.

Understanding an audience

When you understand your audience's needs and interests, you can design your presentation around them. In turn, you'll deliver maximum value to them and enhance your ability to make your message easy to understand.

Learn more about presentation skills from industry experts at SAP:

How to improve presentation skills

There’s an art to public speaking. Just like any other type of art, this is one that requires practice. Improving your presentation skills will help reduce miscommunications, enhance your time management capabilities, and boost your leadership skills. Here are some ways you can improve these skills:

Work on self-confidence.

When you’re confident, you naturally speak more clearly and with more authority. Taking the time to prepare your presentation with a strong opening and compelling visual aids can help you feel more confident. Other ways to improve your self-confidence include practicing positive self-talk, surrounding yourself with positive people, and avoiding comparing yourself (or your presentation) to others.

Develop strategies for overcoming fear.

Many people are nervous or fearful before giving a presentation. A bad memory of a past performance or insufficient self-confidence can contribute to fear and anxiety. Having a few go-to strategies like deep breathing, practicing your presentation, and grounding can help you transform that fear into extra energy to put into your stage presence.

Learn grounding techniques.

Grounding is any type of technique that helps you steer your focus away from distressing thoughts and keeps you connected with your present self. To ground yourself, stand with your feet shoulder-width apart and imagine you’re a large, mature tree with roots extending deep into the earth—like the tree, you can become unshakable.

Learn how to use presentation tools.

Visual aids and other technical support can transform an otherwise good presentation into a wow-worthy one. A few popular presentation tools include:

Canva: Provides easy-to-design templates you can customize

Powtoon: Animation software that makes video creation fast and easy

PowerPoint: Microsoft's iconic program popular for dynamic marketing and sales presentations

Practice breathing techniques.

Breathing techniques can help quell anxiety, making it easier to shake off pre-presentation jitters and nerves. It also helps relax your muscles and get more oxygen to your brain.  For some pre-presentation calmness, you can take deep breaths, slowly inhaling through your nose and exhaling through your mouth.

While presenting, breathe in through your mouth with the back of your tongue relaxed so your audience doesn't hear a gasping sound. Speak on your exhalation, maintaining a smooth voice.

Gain experience.

The more you practice, the better you’ll become. The more you doanything, the more comfortable you’ll feel engaging in that activity. Presentations are no different. Repeatedly practicing your own presentation also offers the opportunity to get feedback from other people and tweak your style and content as needed.

Tips to help you ace your presentation

Your presentation isn’t about you; it’s about the material you’re presenting. Sometimes, reminding yourself of this ahead of taking center stage can help take you out of your head, allowing you to connect effectively with your audience. The following are some of the many actions you can take on the day of your presentation.

Arrive early.

Since you may have a bit of presentation-related anxiety, it’s important to avoid adding travel stress. Give yourself an abundance of time to arrive at your destination, and take into account heavy traffic and other unforeseen events. By arriving early, you also give yourself time to meet with any on-site technicians, test your equipment, and connect with people ahead of the presentation.

Become familiar with the layout of the room.

Arriving early also gives you time to assess the room and figure out where you want to stand. Experiment with the acoustics to determine how loudly you need to project your voice, and test your equipment to make sure everything connects and appears properly with the available setup. This is an excellent opportunity to work out any last-minute concerns and move around to familiarize yourself with the setting for improved stage presence.

Listen to presenters ahead of you.

When you watch others present, you'll get a feel for the room's acoustics and lighting. You can also listen for any data that’s relevant to your presentation and revisit it during your presentation—this can make the presentation more interactive and engaging.

Use note cards.

Writing yourself a script could provide you with more comfort. To prevent sounding too robotic or disengaged, only include talking points in your note cards in case you get off track. Using note cards can help keep your presentation organized while sounding more authentic to your audience.

Learn to deliver clear and confident presentations with Dynamic Public Speaking from the University of Washington. Build confidence, develop new delivery techniques, and practice strategies for crafting compelling presentations for different purposes, occasions, and audiences.

Article sources

Forbes. “ New Survey: 70% Say Presentation Skills are Critical for Career Success , https://www.forbes.com/sites/carminegallo/2014/09/25/new-survey-70-percent-say-presentation-skills-critical-for-career-success/?sh=619f3ff78890.” Accessed December 7, 2022.

Beautiful.ai. “ 15 Presentation and Public Speaking Stats You Need to Know , https://www.beautiful.ai/blog/15-presentation-and-public-speaking-stats-you-need-to-know. Accessed December 7, 2022.

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Chapter 12: Developing Presentations

Joseph Williams

Chapter Learning Objectives

• Identify the different methods of presentation delivery.
• Identify key elements in preparing to deliver a presentation.
• Utilize specific techniques to enhance speech delivery.
• Demonstrate how to methodically plan a presentation.

12.1: Introduction and Methods of Presentation Delivery

12.2: from start to finish: an example of planning a professional presentation, 12.3: choosing and refining your topic.

• 12.4: Analyze your Audience

12.5: Creating the Draft

12.6: developing a meaningful introduction, 12.7: developing a meaningful conclusion, 12.8: developing a meaningful slideshow, 12.9: contemplating delivery particulars, 12.1.1: impromptu speaking.

• 12.1.2: Manuscript Preparations

12.1.3: Extemporaneous Presentations

12.1.4: memorized speaking.

Whether you have a marketing presentation coming up for a potential client or a scientific presentation to give to your expert colleagues, you want to be certain your presentation is built on a sound foundation of current concerns and trends your audience will want you to address. As you read this chapter, consider what you might do to win and/or inform a client or supervisor based on your presentation development.

This chapter will help you consider how to organize presentation information and develop a winning strategy for a surefire professional presentation. While knowledge and research on your topic are key to an effective presentation, do not underestimate the importance of organization.

Organization in any presentation is helpful both to you and to your audience. They will appreciate receiving the information presented in an organized way, and being well organized will make the presentation much less stressful for you.

A successful presentation involves flexibility and organization. You know your material. You are prepared and follow an outline. You do not read a script or PowerPoint presentation, you do not memorize every single word in order (though you may memorize some parts), but you also do not make it up as you go along. Your presentation is scripted in the sense that it is completely planned from start to finish, yet every word is not explicitly planned, allowing for some spontaneity and adaptation to the audience’s needs in the moment.

Your organization plan will serve you and your audience as a guide. Your plan will also help you present a more effective speech. Just as there is no substitute for practice and preparation, there is no substitute for organization and an outline when you need it the most: on stage.

Delivery is your unique interaction between you and your audience, and delivery is what you are probably most concerned about when giving presentations. This chapter is designed to help you give the best delivery possible and eliminate some of the nervousness you might be feeling. To do that, you should first dismiss the myth that public speaking is just reading and talking at the same time. Speaking in public has more formality than talking. During a speech, you should present yourself professionally. This policy doesn’t necessarily mean you must wear a suit or “dress up,” but it does mean making yourself presentable by being well-groomed and wearing clean, appropriate clothes. It also means being prepared to use language correctly and appropriately for the audience and the topic, to make eye contact with your audience, and to look like you know your topic very well. Lastly, HAVE FUN with your presentation. Looking like you care about the subject matter, you’re comfortable with speaking in general, and you’re comfortable with your audience all make a difference in terms of audience perception.

While speaking has more formality than talking, it has less formality than reading. Speaking allows for flexibility, meaningful pauses, eye contact, small changes in word order, and vocal emphasis. Reading is a more or less exact replication of words on paper without the use of any non-verbal interpretation. Speaking, as you will realize if you think about excellent speakers you have seen and heard, should provide a more animated message.

Different speaking occasions call for different delivery methods. According to Engineering professor and author Michael Alley (2013), there are four methods of delivery that can help you balance between too much and too little formality when giving a presentation.

Impromptu speaking is the presentation of a short message without advance preparation. You have probably done impromptu speaking many times in informal, conversational settings. Self-introductions in group settings are examples of impromptu speaking: “Hi, my name is Steve, and I’m an account manager.” Another example of impromptu presenting occurs when you answer a question such as “What did you think of the report?” Your response has not been preplanned, and you are constructing your arguments and points as you speak. Even worse, you might find yourself going into a meeting and your boss says, “I want you to talk about the last stage of the project…” and you have no warning.

The advantage of this kind of speaking is that it’s spontaneous and responsive in an animated group context. The disadvantage is that the speaker is given little or no time to contemplate the central theme of their message. As a result, the message may be disorganized and difficult for listeners to follow.

Here is a step-by-step guide that may be useful if you are called upon to give an impromptu presentation in public:

• Take a moment to collect your thoughts and plan the main point you want to make.
• Thank the person for inviting you to speak. Avoid making comments about being unprepared, being called upon at the last moment, being put on the spot, or feeling uneasy.
• Deliver your message, making your main point as briefly as you can while still covering it adequately and at a pace your listeners can follow.
• If you can use a structure, use numbers if possible: “Two main reasons . . .” or “Three parts of our plan. . .” or “Two side effects of this drug. . .” Timeline structures are also effective, such as “past, present, and future,” or geographical structures like “East Coast, Midwest, and West Coast.”
• Thank the person again for the opportunity to speak.
• Stop talking (it is easy to “ramble on” when you don’t have something prepared). If in front of an audience, don’t keep talking as you move back to your seat.
• Smile, even if you’re not feeling like it. A smile shows the audience that you’re in control.

Impromptu presentations are generally most successful when they are brief and focus on a single point.

12.1.2: Manuscript Presentations

Manuscript presentations are the word-for-word iteration of a written message. The speaker maintains their attention on the printed page in a manuscript presentation except when using visual aids. The advantage of reading from a manuscript is the exact repetition of original words. In some circumstances, this repetition can be critical. For example, reading a statement about your organization’s legal responsibilities to customers may require that the original words be exact.

A manuscript presentation may be appropriate at a more formal affair (like a report to shareholders). Your presentation must be said exactly as written in order to convey the proper emotion or decorum the situation deserves.

However, there are costs involved in manuscript presentations. First, it’s typically an uninteresting way to present. Unless the presenter has rehearsed the reading as a complete performance animated with vocal expression and gestures, the presentation tends to be dull. Keeping one’s eyes glued to the script prevents eye contact with the audience. For this kind of “straight” manuscript presentation to hold the audience’s attention, the audience must be already interested in the message and presenter before the delivery begins.

Extemporaneous presentations are carefully planned and rehearsed, delivered in a conversational manner using brief notes that feature “punch” words. Using notes with punch words rather than a full manuscript allows the extemporaneous presenter to establish and maintain eye contact with the audience and assess how well they understand the presentation as it progresses. Without all the words on the page to read, you have little choice but to look up and make eye contact with your audience.

Presenting extemporaneously has some advantages. It promotes the likelihood that you, the speaker, will be perceived as knowledgeable and credible since you know the speech well enough that you don’t need to read it. In addition, your audience is likely to pay better attention to the message because it engages both verbally and nonverbally, such as through eye contact. It also allows flexibility; you are working from the strong foundation of an outline, but if you need to delete, add, or rephrase something at the last minute or adapt to your audience, you can do so.

The disadvantage of extemporaneous presentations is that in some cases it does not allow for the verbal and nonverbal preparation that are almost always required for a good speech.

Adequate preparation cannot be achieved the day before you’re scheduled to present, so be aware that if you want to present a credibly delivered speech, you will need to practice many times. Because extemporaneous presenting is the style used in the great majority of professional presentation situations, most of the information in the subsequent sections of this chapter is targeted toward this kind of speaking.

Memorized speaking recites a written message that the speaker has committed to memory. Actors, of course, recite from memory whenever they perform from a script in a stage play, television program, or movie scene. When it comes to speeches, memorization can be useful when the message needs to be exact and the speaker doesn’t want to be confined by notes.

The advantage of memorization is that it enables the speaker to maintain eye contact with the audience throughout the speech. Being free of notes means moving freely around the stage and using your hands to make gestures. If your speech uses visual aids, this freedom is even more of an advantage. However, there are some real and potential costs.

First, unless you also plan and memorize every vocal cue (the subtle but meaningful variations in speech delivery, which can include the use of pitch, tone, volume, and pace), gesture, and facial expression, your presentation will be flat and uninteresting, and even the most fascinating topic will suffer. Second, if you lose your place and start trying to ad lib, the contrast in your delivery style may alert your audience that something is wrong. More frighteningly, it will be quite difficult to find your place and keep going if you completely blank out during the presentation. Obviously, memorizing a typical seven-minute presentation takes a great deal of time and effort, and if you aren’t used to memorizing, it is challenging to pull off. Realistically, you probably will not have the time to give a completely memorized speech. However, if you practice adequately, your approach will still feel like you are being extemporaneous.

Congratulations! You have been asked or selected to speak on a topic. Here’s one presenter’s method for creating a professional presentation.

• Use a brain drain or mapping to list the concepts under your main topic. The brain drain serves as a “wish list” that you can discuss in a perfect world where there is enough time.
• Analyze your audience. Who are they? Are they experts, non-experts, or both?
• What does your presentation intend to do: inform, persuade, or both?
• How much time do you have? Do you need to leave room for questions? Create a skeletal outline that features a basic order of your presentation subtopics. Consider placing a number of minutes beside each concept so that you have a rough estimate of how long each subtopic will take you. Remember to leave room for a few minutes of introduction and conclusion!
• Now it’s time to research. What do you need to say about each subtopic? Does your subject matter require primary research, secondary research, or both? Are there special thinkers, professionals, or heavy-hitters that you want to include in some of your subtopics?
• Create a rough draft of your presentation content. You can choose from a chronological pattern, spatial pattern, topical pattern, cause-effect pattern, or problem-solution pattern. Practice your presentation and note the time of each of your sections, whether this includes complete sentences or punch words. Does everything fit where you want it? Is there a natural flow of ideas from one topic to another? If not, feel free to shift content until you get a sense of a natural flow of ideas. Is there any content that does not appear to be inviting to demographic sections of your audience? This is the place for you to objectively remove and replace any content that may be viewed as objectionable or othering.
• Now it’s time to develop your final presentation content. As often as possible, replace complete sentences with punch words so that you rely more on your memory and expertise (as well as your prowess!) on the subject rather than reading your notes. If there is complex material, never fear: Write those full sentences down!
• Choose a slideshow format that you feel comfortable with, such as Google slides, PowerPoint, or Prezi. Adjust your content so that less is more—audiences should listen to your presentation and watch you rather than read long content on your slides.
• Practice until you get the balance right. Then approach friends, colleagues, and family members to try out your material on them. Do they offer recommendations? Consider their advice, but ultimately, you’re the boss of your own show.

Let’s break it down.

First, think about what your audience will already know about your topic. Conversely, think about what your audience does NOT know about your topic to keep your presentation streamlined and concise. Finally, what information do your audiences need to know in order to be properly informed and/or persuaded?

Write a specific purpose statement, which will be the foundation for everything you say in the speech and a guide for what you do not say. This formula, borrowed from Simon, Grimes, and Roch (2018), will help you in putting together your specific purpose statement:

To _______________ [Specific Communication Word (inform, explain, demonstrate, describe, define, persuade, convince, prove, argue)] my [Target Audience (my classmates, the members of the Social Work Club, my coworkers)] __________________ [The Content (how to bake brownies, that Macs are better than PCs)].

Example: The purpose of my presentation is to demonstrate for my coworkers the value of informed intercultural communication.

12.4: Analyze Your Audience

Who will be listening to your presentation? Ask yourself the following questions:

• Will audience members be experts in the subject matter, non-experts, or both? What kind of information must be tailored so that experts AND non-experts can follow along?
• What methods do you intend to use to persuade, inform, or both?
• Will a significant portion of your audience be speakers of English as a second language? If so, avoid overuse of humor, metaphors, two-word verbs (such as shut up, shut in, shut out, shut down), and use of slang.
• What kind of action do you want your audience members to take? What will be your methods to win them over?
• Will audience members be objective, indifferent, or hostile about the subject matter? All of the above? Consider what “moves” you want to make to placate those who are not already onboard with your presentation material so that it will further convince them to take action.

12.5.1: Using Examples and Scenarios

12.5.2: a word about storytelling.

To be successful in your presentation, you’ll need two outlines: a preparation outline and a speaking outline. Preparation outlines are comprehensive outlines that include all of the information in your presentation. A presentation outline will consist of the content of what the audience will see and hear.

Eventually, you will move away from this outline as you develop your materials and practice your presentation. Your speaking outline will contain notes to guide you and is usually not shared with your audience. It will summarize the complete preparation outline down to more usable notes. You should create a set of abbreviated notes for the actual delivery. Your organizational model will help determine how you will structure your preparation outline. However, most, if not all, of the organization models will align with this structure:

• Attention statement : An engaging or interesting statement that will cause your audience to sit up and take notice.
• Introduction : Setting out your general idea statement (LINK) and giving the audience an idea of what to expect.
• Body : This section contains your research, main points, and other relevant information. It will follow your organizational pattern.
• Conclusion : Reiterating your idea statement, and/or includes a call to action—what you want the audience to do or think about following your presentation.
• Residual message : This is an optional section but a powerful one. It is the final message you want the audience to remember.

You can use your presentation outline as a starting point to developing your speaking outline. It’s a good idea to make speaking notes to align with each section’s main points and visuals.

Presenters will often use examples and scenarios to help illustrate their message. The main difference between examples and scenarios is that while both help show the audience what you mean, an example is the thing itself; in contrast, a scenario would include more detail about the sequence or development of events. Scenarios also tend to be longer and more nuanced. An example of a sales target might be: to sell 500 units in 30 days. A scenario might be described as: Company A is selling vacuums to the Atlantic Canada region. They are trying to increase their sales and so have set a target of 500 units in the region in 30 days, using a sales incentive program for employees, and promoting a sale at local stores.

According to Simon, Grimes, and Roch (2018), storytelling can be an effective way to convey your message to your audience. Stories are a fundamental part of the human experience, and if they are well told, they can resonate effectively with listeners. Some of the most inspiring speakers of TED Talks use storytelling effectively in their presentations. You can find out more about how to incorporate storytelling techniques into presentations from the TED Talk speakers directly.

By now you have identified your main points, chosen your organizational pattern, and written your outline, and you are now ready to begin putting your presentation together. But how will you connect your main points together in a relevant manner so that your presentation appears fluid?

Transitions are segues: words, phrases, or visual devices that help the audience follow the speaker’s ideas, connect the main points to each other, and see the relationships you’ve created in the information you are presenting. Transitions are used by the speaker to guide the audience in the progression from one significant concept or point to the next issue. They can also show the relationship between the main point and the support the speaker uses to illustrate, provide examples for, or reference outside sources. Depending on your purpose, transitions can serve different roles as you help create the glue that will connect your points together in a way the audience can easily follow.

Internal summaries: a type of connective transition that emphasizes what has come before and reminds the audience of what has been covered. Examples include: as I have said; as we have seen; as mentioned earlier; in any event; in other words; in short; on the whole; therefore; to summarize; as a result; as I’ve noted previously; in conclusion.  

Internal previews: a type of connective that emphasizes what is coming up next in the speech and what to expect with regard to the content. Examples include: if we look ahead to….; next we’ll examine; now we can focus our attention on; first we’ll look at; then we’ll examine.

Signposts: a type of connective transition that emphasizes physical movement through the speech content and lets the audience know exactly where the speaker is: stop and consider; we can now address; next I’d like to explain; turning from/to; another; this reminds me of; I would like to emphasize.

Time: focuses on the chronological aspects of your speech order. Use of time is particularly useful in a speech utilizing a story, as this transition can illustrate for the audience progression of time: before; earlier; immediately; in the meantime; in the past; lately; later; meanwhile; now; presently; shortly; simultaneously; since; so far; as long as; as soon as; at last; at length; at that time; then; until; afterward.

Compare/contrast: draws a parallel or distinction between two ideas, concepts, or examples. It can indicate a common or divergent area between points for the audience: in the same way; by the same token; equally; similarly; just as we have seen; in the same vein.

Cause and effect or result: illustrates a relationship between two ideas, concepts, or examples and may focus on the outcome or result. It can illustrate a relationship between points for the audience: as a result; because; consequently; for this purpose; accordingly; so; then; therefore; thereupon; thus; to this end; for this reason; as a result; because; therefore; consequently.

Examples: illustrates a connection between a point and an example or examples. You may find visual aids work well with this type of transition: in fact; as we can see; after all; even; for example; for instance; of course; specifically; such as; in the following example; to illustrate my point.

Place: refers to a location, often in a spatially organized speech, of one point of emphasis to another. Again, visual aids work well when discussing physical location with an audience: opposite to; there; to the left; above; below; elsewhere; farther on; beyond; nearby; next to.

Clarification:  restates or further develops a main idea or point. It can also serve as a signal to a key point: to clarify; in other words; to put in another way; this means.

Concession: indicates knowledge of contrary information. It can address a perception the audience may hold and allow for clarification: we can see that while; although it is true that; granted that; while it may appear that; I admit that even though.

Introductions are important so that the audience obtains a concise picture of what the rest of the presentation will be about. Keep the audience’s attention and pique their interest:

• Express details to keep the audience’s attention.
• Put the most important information at the introduction’s beginning. This placement will help to “hook” your audience.
• Involve your audience
• Ask a question that requires audience participation
• Tell a story/anecdote
• Relate a personal experience
• Use humor…if the context warrants it
• Create suspense
• Use a quotation or poem
• Use a visual aid
• Give a startling fact or statistic

Your introduction should be up to 5% of your entire presentation. Once you’ve set the tone and informed your audience what you’ll be discussing, segue to the first part of your presentation body.

Like introductions, conclusions should comprise around 5% of your presentation time. The basic structure of a presentation is not so much linear as it is circular: Speeches should take you in a circle from A to Z. Therefore, your conclusion should take your audience back to the introduction—with an enhanced understanding of the topic. Here are some meaningful cues you can use to signal the eminent closing of your presentation:

• Language cues (“ Now that we have seen that we can solve this problem effectively, we can review the entire situation. ”)
• Movement cues (Physically move back to the center of the room where you began your speech.)
• Paralinguistic cues (Slow your rate of speech and use more pauses.)

Present final appeals to your audience. Depending on the type of presentation you give, you will be asking your audience for something.

• You may be asking them to act in a certain way or to change their attitude toward a certain person or topic.
• You may be asking them to simply understand what you have had to say.
• Leave your audience motivated positively toward you and your presentation topic.
• Stories can make excellent conclusions, as they complete the story that you started in your introduction. You can finish your introduction’s story OR you can retell the story; this time the story will reflect what the audience has learned from your presentation.
• If you decide to use humor, make sure that the humor is relevant to the presentation as well as the audience. A little bit of humor goes a LONG way, so don’t overdo it. Additionally, inappropriate use of humor is a very bad idea.

Knowing your audience will give you a good idea of how to adapt your slideshow design. Additionally, ask yourself, “What is my presentation’s goal?” Is your slideshow meant for training employees, selling a new product, or something else altogether different?

Slideshows should have one clear design; otherwise, the design can contribute to the audience’s lack of attention. Correct formatting should have a legible font from the back of a room, non-distractive themes, proper text and graphic alignment, and consistency.

The best visual aids are images that add context to your presentation topic, images that enhance your audience’s understanding of the topic, and informative graphics that are easy to follow. Your visual aids should complement rather than substitute for your presentation content. Ultimately, they should not be the primary focus of the slideshow.

Animation of your transitions can make or break a presentation and should be used sparingly—less is definitely more (and perhaps none at all). Ask yourself the following questions:

• Is this transition animation subtle?
• Does this animation distract from my key points?
• Is this transition animation necessary? Does it enhance my message?

12.9.1: Presentation Space

12.9.2: presentation timing, 12.9.3: presentation clothing, 12.9.4: gestures, eye contact, and paralinguistic features, 12.9.5: pacing and speed, 12.9.6: verbal crutches, 12.9.7: technical issues, 12.9.8: rough audience members, 12.9.9: practice, practice, practice.

So you’re ready for your professional presentation in terms of content and slideshow. McMurrey and Race (2020) provide some topics outside of your presentation to consider for professional delivery.

We have presented in good spaces and not-so-good spaces. You have been given access to the room where you will soon give your presentation. Test it out. Consider the venue of your presentation, whether it is in a large room at an international conference or an 8-seater meeting room in your office. Surely your presentation will be tailored differently depending on size of venue and size of audience.

How would you handle specific problems such as creaky floors, loud projectors, disorganized chairs, and immovable objects that obstruct the audience’s view of your slideshow?

• Walk around your presentation space and see if you detect creaky places where you should avoid stepping.
• You need to project your slideshow, but perhaps it becomes apparent that your own voice will have to compete with the loudness of the projector itself…or a particularly loud air conditioning unit. Acknowledge this issue ONE TIME to your listeners so that the audience understands that you are doing your best.
• If you have time to clean up the presentation room, such as disorganized chairs and trash, go for it.
• One time I delivered a presentation to a 75-member audience, and a massive concrete column was inexplicably placed to my left, thereby impeding the view of my slideshow for 20% of the audience. If space is limited and chairs cannot be moved, ACKNOWLEDGE these audience members: “For those of you who cannot see my slideshow, it is showing X, Y, and Z.…”

Time each section of your presentation and write out the percentage each section takes. Does your presentation add up? Which parts should be edited for a more streamlined, smooth delivery?

You certainly do not want to try on your presentation outfit at the moment you plan to present, as you will already be nervous. This nervousness is natural and indicates that you’re ready to perform! Try on your entire presentation outfit to ensure that you feel comfortable moving and walking effortlessly around in it.

What if you’re in the middle of giving a 40-minute presentation and your shoe breaks? ACKNOWLEDGE it one time, but don’t let it steal your presentation’s thunder. Simply remove your shoes and continue with your presentation. Your audience will be on your side, rooting for you. The show must go on!

Where are you placing your hands? Are you addressing each side of your audience with eye contact? If you want to take more calculated risks, experiment with such paralinguistic features as pregnant pauses, a contrast in pitch, or a contrast in volume. The more presentations you give in which you address these items, the better you will become at adopting them and adapting your delivery.

Sometimes, oral presenters who are nervous talk too fast. All that adrenaline causes them to speed through their talk, making it hard for the audience to follow. Although it’s entirely normal to be nervous, it helps listeners understand you better if you speak a bit more slowly and deliberately than you do in normal conversation. Slow down, take it easy, be clear…and breathe.

Watch out for too much “uh,” “you know,” “okay” and other kinds of nervous verbal habits. Instead of saying “uh” or “you know” every three seconds, just don’t say anything at all. In the days before your oral presentation, practice speaking without these verbal crutches. The silence that replaces them is not a bad thing—it gives listeners time to process what you are saying.

You have begun your presentation, but you soon realize that there are technical problems. Perhaps your projector light burns out or you are suddenly without Wi-Fi during a presentation that requires an online presence. Always have a Plan B, which may include a saved copy of your slideshow on a flash drive or actual handouts of your slide. Alternatively, you can pass out business cards or dictate your email address to your audience, telling your audience before and after the presentation that they can contact you and you would gladly forward them your slideshow and notes. APOLOGIZE ONE TIME. In your career, you will have great presentations and not-so-great presentations. That is part of the process! Muster as much energy and creativity as you can and salvage your technically derided presentation before you eventually close, refer back to your email address, and ask if there are any questions you can answer.

Audiences from both academia and industry comprise mostly of those who wish you to do well. Occasionally, there are those audience members who wish to sabotage your presentation or are simply caught up in their own dramas. Never fear!

• If you have an audience member who interrupts your presentation with asides or questions, thank them and mention that you would happily discuss topics further AFTER the presentation. The same approach can be taken if an audience member intends to tout their own research (and usurp your presentation time).
• If you have a few noisy conversationalists in the crowd, slowly walk up to their table as you continue to address your presentation materials; generally, this simple walk informs these audience members to quiet down.
• If you have an audience member who wishes to embarrass you in front of your audience in some way, do your best with your responses and your source materials. These interactions are not about you—they are about whatever hang-ups or insecurities the obnoxious audience member has.

These types of irritating audience members are fairly rare; however, it is a real possibility that they will be a part of your own audience. It is always better to strategize ahead of time your own course of action: “If A happens, I will do B.” In that way, you won’t have to flail miserably in response nearly as much if/when these tense moments present themselves.

The first time ANY speech is uttered from your lips, content comes out stilted and awkward. The second time you practice your presentation content, delivery becomes a little bit smoother. By the time you arrive to your seventh or eighth round of presentation practice, you will start varying delivery aspects, and ultimately you will master your presentation and its content.

As you prepare your visuals, look at resources that will help you. There are many rules for using PowerPoint, down to the font size and how many words to put on a single slide, but you will have to choose the style that best suits your subject and your presentation style.

The two videos that follow will provide some pointers. As you watch them, make some notes to help you remember what you learn from them.

The first one is funny: Life After Death by PowerPoint by Don McMillan , an engineer-turned-comedian:

You may also have heard about the presentation skills of Steve Jobs. The video that follows is the introduction of the iPhone…and as you watch, take notes on how Jobs sets up his talk and his visuals. Observe how he connects with the audience…and then see if you can work some of his strategies into your own presentation skills. This is a long video; you don’t need to watch it all, but do take enough time to form some good impressions. The following video does not have closed captioning.

Test your Understanding

2. Design three visuals for your topic, including a title page. Use the Styles and Themes feature in PowerPoint to create a consistent theme for a presentation. How do the visuals affect the mood and topics of your presentation?

3. Find a YouTube video or a tutorial online on how to make good presentations. Share it with classmates by teaching some of the main points in group discussion.

4. In small groups, develop a list of “rules” to follow when you have to give an oral presentation…then create a class list.

5. In a memo to your teacher (or in an online discussion forum) share some of your best practices and ideas for getting through a presentation effectively. Also, share some details from the most horrible presentations you’ve ever seen or given. Perhaps you can help a classmate avoid making the same mistakes. (I once watched a presentation in which the presenter demonstrated how to sharpen knives. Although there were no injuries, I was on edge the entire time.)

Alley, M. (2013). The craft of scientific presentations: Critical steps to succeed and critical errors to avoid. 2nd edition. Springer.

McMurrey, D., & Race, C. (2020). Open technical communication. 4th edition. Affordable Learning Georgia. CC Attribution 4.0 International License.

Simon, D., Grimes, M., & Roch, S. (2018). Communication for business professionals. eCampusOntario, CC Attribution-ShareAlike 4.0 International License.

Chapter 12: Developing Presentations Copyright © 2022 by Joseph Williams is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License , except where otherwise noted.

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Crafting an Effective Presentation Structure: From Introduction to Conclusion

Crafting an Effective Presentation Structure, from introduction to conclusion, is daunting and brings about a great deal of work. A great presentation leaves the audience feeling either inspired or informed on a specific topic. It generally is not because the speaker was knowledgeable or motivating. 

Instead, they are aware of how to structure presentations logically and simply, allowing the audience to keep up with them and take away the key aspects of the presentation. A good structure helps the speaker deliver a presentation calmly, stay on topic and avoid any awkward silence between the presentations. This is precisely why individuals should look to enhance and develop effective presentation skills .

Factors that Determine the Presentation Structure

Before choosing and designing a presentation structure, the speaker should address a variety of factors, including: 

• Who is the audience, and how knowledgeable are they already?
• Time duration of the presentation.
• The kind of setting in which the presentation is being delivered.
• Aim of the Presentation.
• What are the key points the audience should take away from the presentation? 

Typical Presentation Structure 

In general, the contents of a presentation include an introduction, body, and conclusion. At times, it may include visual aids. This is the usual flow for crafting an effective presentation structure: from introduction to conclusion, which covers all the necessary sections and allows the audience to follow along easily. 

When designing a presentation, 

• Create a solid, organized structure for the entire presentation. 
• Keep the slides simple and clear to follow. 
• Remember to be concise and do not confuse the audience. 
• Make sure to add style and visual elements consistently in the presentation. 

The Introduction – Greeting the audience & introducing the speaker

Be sure to create a positive environment by welcoming the audience with a friendly greeting. This allows the audience to arrive, settle down, and prepare for the presentation to start. The introduction is essential to establish a relationship between the speaker and the audience and gather their attention .  

The introduction should help the audience comprehend and understand the subject and objective of the presentation as well as gain their attention and confidence . It should narrow down from a broad topic to the specifics of the talk. 

• Stating the general topic.
• Narrowing to the area of interest/ subject of the presentation.
• Stating the problems/ challenges in the area being discussed. 
• Stating the objective and purpose of the presentation. 
• Providing a statement of the outcome of the presentation. 
• Showing a preview of the content of the presentation.

This is a great time also to explain the length of the talk, indicate if the speaker wants an audience interaction, and inform the audience if they need to jot down the important points from the presentation. With effective presentation skills, people can keep the audience engaged and interested throughout the entire tenure of the presentation.

The Body 

The body of the presentation should meet the objective and the information indicated in the introduction. This is an integral part of crafting an Effective Presentation Structure: From the Introduction to the Conclusion should make up about 75% of the total duration of the presentation. 

• The topics should be segmented considering the nature of the presentation and then working through them individually for the audience to understand fully. 
• The main points should be concise with relevant supportive evidence, statistics, and examples. 
• Critical points should be indicated with reasons. Each important idea could be presented several times in different ways to help the audience fully absorb the meaning. 
• State clear links between the ideas and internal summaries and always signal when moving on to the next point. 
• Allow the audience to make relevant notes. Always remember to summarize the talk’s body and remind the audience of the topic. 

After the main part of the presentation, the audience should understand the information and arguments clearly. 

The Conclusion 

The conclusion is frequently underdeveloped, and a poorly executed closing can completely undermine a successful presentation. However, the best section is to reflect more power onto the messages and create a lasting impression in the audience’s minds. The conclusion determines whether the speaker has achieved the presentation goal. 

While crafting an Effective Presentation Structure: From Introduction to Conclusion, keep in mind that the conclusion should make up about 1/3 of the entire presentation and should contain the following elements: 

• Summarize the key points: Keeping in mind the goal of the presentation, remember to summarise the main points and their implications. This is a good way to ensure the audience walks away with the precise information the speaker intended to convey. 
• Repeating the core message: Repeating the core theme or message of the presentation can create a powerful conclusion. This will signal the end of the talk and will provide an overview of the argument, findings, and overall purpose of the talk. 
• Offering a thought-provoking takeaway: Use a powerful and effective quote or saying that relates to the presentation’s theme and resonates with the audience. 
• Visuals: Visuals can leave a lasting impression on the audience while the closing remarks are emphasized. 

Final Steps – Thanking the audience and inviting questions 

Conclude the talk by acknowledging and thanking the people present in the audience. Show them appreciation for their interest and the time that they have invested in the presentation. After this, the audience may be invited to ask any questions. It is best to focus on initially delivering the presentation to set the tone and topics for discussion in the Q&A. 

After finishing the entire presentation, the speaker should have built a relationship with their audience such that: 

• The audience follows through on the presentation. 
• It acts in the direction of the presentation’s goal. 
• The audience remembers the presentation. 

Collaborate with the expert Orator Academy team to gain more knowledge about this concept and enhance presentation skills. Check the official website of Orator Academy to develop your public speaking skills .

Vineeta Khanna

Vineeta Khanna is one of the most well known and successful public speaking coaches In New York and New Jersey. As the founder of Orator Academy, she has helped hundreds of young students and working professionals to become confident speakers.

Vineeta has worked with hundreds of students of all ages: elementary school students, college students, interns, job seekers, Wall Street professionals, home makers, IT professionals, teachers and more.

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11.1 Why Conclusions Matter

Learning objectives.

• Understand the basic benefits of a strong conclusion.
• Explain the serial position effect and its importance on public speaking.

Willi Heidelbach – Puzzle2 – CC BY 2.0.

As public speaking professors and authors, we have seen many students give otherwise good speeches that seem to fall apart at the end. We’ve seen students end their three main points by saying things such as “OK, I’m done”; “Thank God that’s over!”; or “Thanks. Now what? Do I just sit down?” It’s understandable to feel relief at the end of a speech, but remember that as a speaker, your conclusion is the last chance you have to drive home your ideas. When a speaker opts to end the speech with an ineffective conclusion—or no conclusion at all—the speech loses the energy that’s been created, and the audience is left confused and disappointed. Instead of falling prey to emotional exhaustion, remind yourself to keep your energy up as you approach the end of your speech, and plan ahead so that your conclusion will be an effective one.

Of course, a good conclusion will not rescue a poorly prepared speech. Thinking again of the chapters in a novel, if one bypasses all the content in the middle, the ending often isn’t very meaningful or helpful. So to take advantage of the advice in this chapter, you need to keep in mind the importance of developing a speech with an effective introduction and an effective body; if you have these elements, you will have the foundation you need to be able to conclude effectively. Just as a good introduction helps bring an audience member into the world of your speech, and a good speech body holds the audience in that world, a good conclusion helps bring that audience member back to the reality outside of your speech.

In this section, we’re going to examine the functions fulfilled by the conclusion of a speech. A strong conclusion serves to signal the end of the speech and to help your listeners remember your speech.

Signals the End

The first thing a good conclusion can do is to signal the end of a speech. You may be thinking that showing an audience that you’re about to stop speaking is a “no brainer,” but many speakers really don’t prepare their audience for the end. When a speaker just suddenly stops speaking, the audience is left confused and disappointed. Instead, we want to make sure that audiences are left knowledgeable and satisfied with our speeches. In Section 11.2 “Steps of a Conclusion” , we’ll explain in great detail about how to ensure that you signal the end of your speech in a manner that is both effective and powerful.

Aids Audience’s Memory of Your Speech

The second reason for a good conclusion stems out of some very interesting research reported by the German psychologist Hermann Ebbinghaus back in 1885 in his book Memory: A Contribution to Experimental Psychology (Ebbinghaus, 1885). Ebbinghaus proposed that humans remember information in a linear fashion, which he called the serial position effect . He found an individual’s ability to remember information in a list (e.g., a grocery list, a chores list, or a to-do list) depends on the location of an item on the list. Specifically, he found that items toward the top of the list and items toward the bottom of the list tended to have the highest recall rates. The serial position effect basically finds that information at the beginning of a list ( primacy ) and information at the end of the list ( recency ) are easier to recall than information in the middle of the list.

So what does this have to do with conclusions? A lot! Ray Ehrensberger wanted to test Ebbinghaus’ serial position effect in public speaking. Ehrensberger created an experiment that rearranged the ordering of a speech to determine the recall of information (Ehrensberger, 1945). Ehrensberger’s study reaffirmed the importance of primacy and recency when listening to speeches. In fact, Ehrensberger found that the information delivered during the conclusion (recency) had the highest level of recall overall.

Key Takeaways

• A strong conclusion is very important because it’s a speaker’s final chance to really explain the importance of her or his message and allows the speaker to both signal the end of the speech and help the audience to remember the main ideas. As such, speakers need to thoroughly examine how they will conclude their speeches with power.
• The serial position effect is the idea that people remember ideas that are stated either first (primacy) or last (recency) in a list the most. It is important to speech conclusions because restating your main ideas helps you to take advantage of the recency effect and helps your audience remember your ideas.
• Think about a recent speech you heard either in class or elsewhere. Did the speaker have a strong conclusion? List the elements of the conclusion that were particularly effective and ineffective. Identify two ways you could have made the speaker’s conclusion stronger.
• After listening to a speech or class lecture, close your eyes and say aloud the main points you remember from the presentation. Does your memory follow what you would expect according to the serial position effect?

Ebbinghaus, H. (1885). Memory: A contribution to experimental psychology [Online version]. Retrieved from http://psychclassics.yorku.ca/Ebbinghaus/index.htm .

Ehrensberger, R. (1945). An experimental study of the relative effectiveness of certain forms of emphasis in public speaking. Speech Monographs, 12 , 94–111. doi: 10.1080/03637754509390108.

Stand up, Speak out Copyright © 2016 by University of Minnesota is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License , except where otherwise noted.

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13.6 Creating an Informative Presentation

An informational presentation is a common request in business and industry. It’s the verbal and visual equivalent of a written report. Informative presentations serve to present information for specific audiences and meet specific goals or functions. Table 7.1 below describes five main parts of a presentation to inform.

Table 7.1. Presentation Components and Their Functions. Lists the four main parts or components of any presentation (McLean, S., 2003).

Imagine that you have been assigned to give an informative presentation lasting five to seven minutes. Follow the guidelines in Table 7.2 below and apply them to your presentation.

Table 13.6: Seven key Speech Guidelines

Informative presentations illustrate, explain, describe, and instruct the audience on topics and processes.

13.6 Creating an Informative Presentation Copyright © 2022 by John Corr; Grant Coleman; Betti Sheldrick; and Scott Bunyan is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License , except where otherwise noted.

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Chapter 6: Elements of Persuasive Speaking

In this chapter you will be introduced to Ethos, Pathos, and Logos. These elements of rhetoric and persuasion are vital to our speeches. Ethos will encourage you to consider your credibility as a speaker, pathos will ask you to engage with your audience and consider their perspective and ways in which you can further their emotional connection to your topic, and logos will guide the logic of your speech. Public speakers that utilize all three, ethos, pathos, and logos, are setting themselves up for success in their speech delivery. We will also review Maslow’s Hierarchy of Needs as a theoretical underpinning to the development of a persuasive speech by tailoring the message to our audience. The audience is key to your speech; it is important to truly consider the needs of the listeners. Lastly, we will learn how to organize our persuasive speeches through an organizational pattern called Monroe’s Motivated Sequence. If you read through the material and apply the concepts, you will be well on your way to delivering a strong persuasive speech.

Public Speaking Copyright © by Dr. Layne Goodman; Amber Green, M.A.; and Various is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License , except where otherwise noted.

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