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17 Smart Problem-Solving Strategies: Master Complex Problems

  • March 3, 2024
  • Productivity
  • 25 min read

problem solving techniques strategies

Struggling to overcome challenges in your life? We all face problems, big and small, on a regular basis.

So how do you tackle them effectively? What are some key problem-solving strategies and skills that can guide you?

Effective problem-solving requires breaking issues down logically, generating solutions creatively, weighing choices critically, and adapting plans flexibly based on outcomes. Useful strategies range from leveraging past solutions that have worked to visualizing problems through diagrams. Core skills include analytical abilities, innovative thinking, and collaboration.

Want to improve your problem-solving skills? Keep reading to find out 17 effective problem-solving strategies, key skills, common obstacles to watch for, and tips on improving your overall problem-solving skills.

Key Takeaways:

  • Effective problem-solving requires breaking down issues logically, generating multiple solutions creatively, weighing choices critically, and adapting plans based on outcomes.
  • Useful problem-solving strategies range from leveraging past solutions to brainstorming with groups to visualizing problems through diagrams and models.
  • Core skills include analytical abilities, innovative thinking, decision-making, and team collaboration to solve problems.
  • Common obstacles include fear of failure, information gaps, fixed mindsets, confirmation bias, and groupthink.
  • Boosting problem-solving skills involves learning from experts, actively practicing, soliciting feedback, and analyzing others’ success.
  • Onethread’s project management capabilities align with effective problem-solving tenets – facilitating structured solutions, tracking progress, and capturing lessons learned.

What Is Problem-Solving?

Problem-solving is the process of understanding an issue, situation, or challenge that needs to be addressed and then systematically working through possible solutions to arrive at the best outcome.

It involves critical thinking, analysis, logic, creativity, research, planning, reflection, and patience in order to overcome obstacles and find effective answers to complex questions or problems.

The ultimate goal is to implement the chosen solution successfully.

What Are Problem-Solving Strategies?

Problem-solving strategies are like frameworks or methodologies that help us solve tricky puzzles or problems we face in the workplace, at home, or with friends.

Imagine you have a big jigsaw puzzle. One strategy might be to start with the corner pieces. Another could be looking for pieces with the same colors. 

Just like in puzzles, in real life, we use different plans or steps to find solutions to problems. These strategies help us think clearly, make good choices, and find the best answers without getting too stressed or giving up.

Why Is It Important To Know Different Problem-Solving Strategies?

Why Is It Important To Know Different Problem-Solving Strategies

Knowing different problem-solving strategies is important because different types of problems often require different approaches to solve them effectively. Having a variety of strategies to choose from allows you to select the best method for the specific problem you are trying to solve.

This improves your ability to analyze issues thoroughly, develop solutions creatively, and tackle problems from multiple angles. Knowing multiple strategies also aids in overcoming roadblocks if your initial approach is not working.

Here are some reasons why you need to know different problem-solving strategies:

  • Different Problems Require Different Tools: Just like you can’t use a hammer to fix everything, some problems need specific strategies to solve them.
  • Improves Creativity: Knowing various strategies helps you think outside the box and come up with creative solutions.
  • Saves Time: With the right strategy, you can solve problems faster instead of trying things that don’t work.
  • Reduces Stress: When you know how to tackle a problem, it feels less scary and you feel more confident.
  • Better Outcomes: Using the right strategy can lead to better solutions, making things work out better in the end.
  • Learning and Growth: Each time you solve a problem, you learn something new, which makes you smarter and better at solving future problems.

Knowing different ways to solve problems helps you tackle anything that comes your way, making life a bit easier and more fun!

17 Effective Problem-Solving Strategies

Effective problem-solving strategies include breaking the problem into smaller parts, brainstorming multiple solutions, evaluating the pros and cons of each, and choosing the most viable option. 

Critical thinking and creativity are essential in developing innovative solutions. Collaboration with others can also provide diverse perspectives and ideas. 

By applying these strategies, you can tackle complex issues more effectively.

Now, consider a challenge you’re dealing with. Which strategy could help you find a solution? Here we will discuss key problem strategies in detail.

1. Use a Past Solution That Worked

Use a Past Solution That Worked

This strategy involves looking back at previous similar problems you have faced and the solutions that were effective in solving them.

It is useful when you are facing a problem that is very similar to something you have already solved. The main benefit is that you don’t have to come up with a brand new solution – you already know the method that worked before will likely work again.

However, the limitation is that the current problem may have some unique aspects or differences that mean your old solution is not fully applicable.

The ideal process is to thoroughly analyze the new challenge, identify the key similarities and differences versus the past case, adapt the old solution as needed to align with the current context, and then pilot it carefully before full implementation.

An example is using the same negotiation tactics from purchasing your previous home when putting in an offer on a new house. Key terms would be adjusted but overall it can save significant time versus developing a brand new strategy.

2. Brainstorm Solutions

Brainstorm Solutions

This involves gathering a group of people together to generate as many potential solutions to a problem as possible.

It is effective when you need creative ideas to solve a complex or challenging issue. By getting input from multiple people with diverse perspectives, you increase the likelihood of finding an innovative solution.

The main limitation is that brainstorming sessions can sometimes turn into unproductive gripe sessions or discussions rather than focusing on productive ideation —so they need to be properly facilitated.

The key to an effective brainstorming session is setting some basic ground rules upfront and having an experienced facilitator guide the discussion. Rules often include encouraging wild ideas, avoiding criticism of ideas during the ideation phase, and building on others’ ideas.

For instance, a struggling startup might hold a session where ideas for turnaround plans are generated and then formalized with financials and metrics.

3. Work Backward from the Solution

Work Backward from the Solution

This technique involves envisioning that the problem has already been solved and then working step-by-step backward toward the current state.

This strategy is particularly helpful for long-term, multi-step problems. By starting from the imagined solution and identifying all the steps required to reach it, you can systematically determine the actions needed. It lets you tackle a big hairy problem through smaller, reversible steps.

A limitation is that this approach may not be possible if you cannot accurately envision the solution state to start with.

The approach helps drive logical systematic thinking for complex problem-solving, but should still be combined with creative brainstorming of alternative scenarios and solutions.

An example is planning for an event – you would imagine the successful event occurring, then determine the tasks needed the week before, two weeks before, etc. all the way back to the present.

4. Use the Kipling Method

Use the Kipling Method

This method, named after author Rudyard Kipling, provides a framework for thoroughly analyzing a problem before jumping into solutions.

It consists of answering six fundamental questions: What, Where, When, How, Who, and Why about the challenge. Clearly defining these core elements of the problem sets the stage for generating targeted solutions.

The Kipling method enables a deep understanding of problem parameters and root causes before solution identification. By jumping to brainstorm solutions too early, critical information can be missed or the problem is loosely defined, reducing solution quality.

Answering the six fundamental questions illuminates all angles of the issue. This takes time but pays dividends in generating optimal solutions later tuned precisely to the true underlying problem.

The limitation is that meticulously working through numerous questions before addressing solutions can slow progress.

The best approach blends structured problem decomposition techniques like the Kipling method with spurring innovative solution ideation from a diverse team. 

An example is using this technique after a technical process failure – the team would systematically detail What failed, Where/When did it fail, How it failed (sequence of events), Who was involved, and Why it likely failed before exploring preventative solutions.

5. Try Different Solutions Until One Works (Trial and Error)

Try Different Solutions Until One Works (Trial and Error)

This technique involves attempting various potential solutions sequentially until finding one that successfully solves the problem.

Trial and error works best when facing a concrete, bounded challenge with clear solution criteria and a small number of discrete options to try. By methodically testing solutions, you can determine the faulty component.

A limitation is that it can be time-intensive if the working solution set is large.

The key is limiting the variable set first. For technical problems, this boundary is inherent and each element can be iteratively tested. But for business issues, artificial constraints may be required – setting decision rules upfront to reduce options before testing.

Furthermore, hypothesis-driven experimentation is far superior to blind trial and error – have logic for why Option A may outperform Option B.

Examples include fixing printer jams by testing different paper tray and cable configurations or resolving website errors by tweaking CSS/HTML line-by-line until the code functions properly.

6. Use Proven Formulas or Frameworks (Heuristics)

Use Proven Formulas or Frameworks (Heuristics)

Heuristics refers to applying existing problem-solving formulas or frameworks rather than addressing issues completely from scratch.

This allows leveraging established best practices rather than reinventing the wheel each time.

It is effective when facing recurrent, common challenges where proven structured approaches exist.

However, heuristics may force-fit solutions to non-standard problems.

For example, a cost-benefit analysis can be used instead of custom weighting schemes to analyze potential process improvements.

Onethread allows teams to define, save, and replicate configurable project templates so proven workflows can be reliably applied across problems with some consistency rather than fully custom one-off approaches each time.

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7. Trust Your Instincts (Insight Problem-Solving)

Trust Your Instincts (Insight Problem-Solving)

Insight is a problem-solving technique that involves waiting patiently for an unexpected “aha moment” when the solution pops into your mind.

It works well for personal challenges that require intuitive realizations over calculated logic. The unconscious mind makes connections leading to flashes of insight when relaxing or doing mundane tasks unrelated to the actual problem.

Benefits include out-of-the-box creative solutions. However, the limitations are that insights can’t be forced and may never come at all if too complex. Critical analysis is still required after initial insights.

A real-life example would be a writer struggling with how to end a novel. Despite extensive brainstorming, they feel stuck. Eventually while gardening one day, a perfect unexpected plot twist sparks an ideal conclusion. However, once written they still carefully review if the ending flows logically from the rest of the story.

8. Reverse Engineer the Problem

Reverse Engineer the Problem

This approach involves deconstructing a problem in reverse sequential order from the current undesirable outcome back to the initial root causes.

By mapping the chain of events backward, you can identify the origin of where things went wrong and establish the critical junctures for solving it moving ahead. Reverse engineering provides diagnostic clarity on multi-step problems.

However, the limitation is that it focuses heavily on autopsying the past versus innovating improved future solutions.

An example is tracing back from a server outage, through the cascade of infrastructure failures that led to it finally terminating at the initial script error that triggered the crisis. This root cause would then inform the preventative measure.

9. Break Down Obstacles Between Current and Goal State (Means-End Analysis)

Break Down Obstacles Between Current and Goal State (Means-End Analysis)

This technique defines the current problem state and the desired end goal state, then systematically identifies obstacles in the way of getting from one to the other.

By mapping the barriers or gaps, you can then develop solutions to address each one. This methodically connects the problem to solutions.

A limitation is that some obstacles may be unknown upfront and only emerge later.

For example, you can list down all the steps required for a new product launch – current state through production, marketing, sales, distribution, etc. to full launch (goal state) – to highlight where resource constraints or other blocks exist so they can be addressed.

Onethread allows dividing big-picture projects into discrete, manageable phases, milestones, and tasks to simplify execution just as problems can be decomposed into more achievable components. Features like dependency mapping further reinforce interconnections.

Using Onethread’s issues and subtasks feature, messy problems can be decomposed into manageable chunks.

10. Ask “Why” Five Times to Identify the Root Cause (The 5 Whys)

Ask "Why" Five Times to Identify the Root Cause (The 5 Whys)

This technique involves asking “Why did this problem occur?” and then responding with an answer that is again met with asking “Why?” This process repeats five times until the root cause is revealed.

Continually asking why digs deeper from surface symptoms to underlying systemic issues.

It is effective for getting to the source of problems originating from human error or process breakdowns.

However, some complex issues may have multiple tangled root causes not solvable through this approach alone.

An example is a retail store experiencing a sudden decline in customers. Successively asking why five times may trace an initial drop to parking challenges, stemming from a city construction project – the true starting point to address.

11. Evaluate Strengths, Weaknesses, Opportunities, and Threats (SWOT Analysis)

Evaluate Strengths, Weaknesses, Opportunities, and Threats (SWOT Analysis)

This involves analyzing a problem or proposed solution by categorizing internal and external factors into a 2×2 matrix: Strengths, Weaknesses as the internal rows; Opportunities and Threats as the external columns.

Systematically identifying these elements provides balanced insight to evaluate options and risks. It is impactful when evaluating alternative solutions or developing strategy amid complexity or uncertainty.

The key benefit of SWOT analysis is enabling multi-dimensional thinking when rationally evaluating options. Rather than getting anchored on just the upsides or the existing way of operating, it urges a systematic assessment through four different lenses:

  • Internal Strengths: Our core competencies/advantages able to deliver success
  • Internal Weaknesses: Gaps/vulnerabilities we need to manage
  • External Opportunities: Ways we can differentiate/drive additional value
  • External Threats: Risks we must navigate or mitigate

Multiperspective analysis provides the needed holistic view of the balanced risk vs. reward equation for strategic decision making amid uncertainty.

However, SWOT can feel restrictive if not tailored and evolved for different issue types.

Teams should view SWOT analysis as a starting point, augmenting it further for distinct scenarios.

An example is performing a SWOT analysis on whether a small business should expand into a new market – evaluating internal capabilities to execute vs. risks in the external competitive and demand environment to inform the growth decision with eyes wide open.

12. Compare Current vs Expected Performance (Gap Analysis)

Compare Current vs Expected Performance (Gap Analysis)

This technique involves comparing the current state of performance, output, or results to the desired or expected levels to highlight shortfalls.

By quantifying the gaps, you can identify problem areas and prioritize address solutions.

Gap analysis is based on the simple principle – “you can’t improve what you don’t measure.” It enables facts-driven problem diagnosis by highlighting delta to goals, not just vague dissatisfaction that something seems wrong. And measurement immediately suggests improvement opportunities – address the biggest gaps first.

This data orientation also supports ROI analysis on fixing issues – the return from closing larger gaps outweighs narrowly targeting smaller performance deficiencies.

However, the approach is only effective if robust standards and metrics exist as the benchmark to evaluate against. Organizations should invest upfront in establishing performance frameworks.

Furthermore, while numbers are invaluable, the human context behind problems should not be ignored – quantitative versus qualitative gap assessment is optimally blended.

For example, if usage declines are noted during software gap analysis, this could be used as a signal to improve user experience through design.

13. Observe Processes from the Frontline (Gemba Walk)

Observe Processes from the Frontline (Gemba Walk)

A Gemba walk involves going to the actual place where work is done, directly observing the process, engaging with employees, and finding areas for improvement.

By experiencing firsthand rather than solely reviewing abstract reports, practical problems and ideas emerge.

The limitation is Gemba walks provide anecdotes not statistically significant data. It complements but does not replace comprehensive performance measurement.

An example is a factory manager inspecting the production line to spot jam areas based on direct reality rather than relying on throughput dashboards alone back in her office. Frontline insights prove invaluable.

14. Analyze Competitive Forces (Porter’s Five Forces)

Analyze Competitive Forces (Porter’s Five Forces)

This involves assessing the marketplace around a problem or business situation via five key factors: competitors, new entrants, substitute offerings, suppliers, and customer power.

Evaluating these forces illuminates risks and opportunities for strategy development and issue resolution. It is effective for understanding dynamic external threats and opportunities when operating in a contested space.

However, over-indexing on only external factors can overlook the internal capabilities needed to execute solutions.

A startup CEO, for example, may analyze market entry barriers, whitespace opportunities, and disruption risks across these five forces to shape new product rollout strategies and marketing approaches.

15. Think from Different Perspectives (Six Thinking Hats)

Think from Different Perspectives (Six Thinking Hats)

The Six Thinking Hats is a technique developed by Edward de Bono that encourages people to think about a problem from six different perspectives, each represented by a colored “thinking hat.”

The key benefit of this strategy is that it pushes team members to move outside their usual thinking style and consider new angles. This brings more diverse ideas and solutions to the table.

It works best for complex problems that require innovative solutions and when a team is stuck in an unproductive debate. The structured framework keeps the conversation flowing in a positive direction.

Limitations are that it requires training on the method itself and may feel unnatural at first. Team dynamics can also influence success – some members may dominate certain “hats” while others remain quiet.

A real-life example is a software company debating whether to build a new feature. The white hat focuses on facts, red on gut feelings, black on potential risks, yellow on benefits, green on new ideas, and blue on process. This exposes more balanced perspectives before deciding.

Onethread centralizes diverse stakeholder communication onto one platform, ensuring all voices are incorporated when evaluating project tradeoffs, just as problem-solving should consider multifaceted solutions.

16. Visualize the Problem (Draw it Out)

Visualize the Problem (Draw it Out)

Drawing out a problem involves creating visual representations like diagrams, flowcharts, and maps to work through challenging issues.

This strategy is helpful when dealing with complex situations with lots of interconnected components. The visuals simplify the complexity so you can thoroughly understand the problem and all its nuances.

Key benefits are that it allows more stakeholders to get on the same page regarding root causes and it sparks new creative solutions as connections are made visually.

However, simple problems with few variables don’t require extensive diagrams. Additionally, some challenges are so multidimensional that fully capturing every aspect is difficult.

A real-life example would be mapping out all the possible causes leading to decreased client satisfaction at a law firm. An intricate fishbone diagram with branches for issues like service delivery, technology, facilities, culture, and vendor partnerships allows the team to trace problems back to their origins and brainstorm targeted fixes.

17. Follow a Step-by-Step Procedure (Algorithms)

Follow a Step-by-Step Procedure (Algorithms)

An algorithm is a predefined step-by-step process that is guaranteed to produce the correct solution if implemented properly.

Using algorithms is effective when facing problems that have clear, binary right and wrong answers. Algorithms work for mathematical calculations, computer code, manufacturing assembly lines, and scientific experiments.

Key benefits are consistency, accuracy, and efficiency. However, they require extensive upfront development and only apply to scenarios with strict parameters. Additionally, human error can lead to mistakes.

For example, crew members of fast food chains like McDonald’s follow specific algorithms for food prep – from grill times to ingredient amounts in sandwiches, to order fulfillment procedures. This ensures uniform quality and service across all locations. However, if a step is missed, errors occur.

The Problem-Solving Process

The Problem-Solving Process

The problem-solving process typically includes defining the issue, analyzing details, creating solutions, weighing choices, acting, and reviewing results.

In the above, we have discussed several problem-solving strategies. For every problem-solving strategy, you have to follow these processes. Here’s a detailed step-by-step process of effective problem-solving:

Step 1: Identify the Problem

The problem-solving process starts with identifying the problem. This step involves understanding the issue’s nature, its scope, and its impact. Once the problem is clearly defined, it sets the foundation for finding effective solutions.

Identifying the problem is crucial. It means figuring out exactly what needs fixing. This involves looking at the situation closely, understanding what’s wrong, and knowing how it affects things. It’s about asking the right questions to get a clear picture of the issue. 

This step is important because it guides the rest of the problem-solving process. Without a clear understanding of the problem, finding a solution is much harder. It’s like diagnosing an illness before treating it. Once the problem is identified accurately, you can move on to exploring possible solutions and deciding on the best course of action.

Step 2: Break Down the Problem

Breaking down the problem is a key step in the problem-solving process. It involves dividing the main issue into smaller, more manageable parts. This makes it easier to understand and tackle each component one by one.

After identifying the problem, the next step is to break it down. This means splitting the big issue into smaller pieces. It’s like solving a puzzle by handling one piece at a time. 

By doing this, you can focus on each part without feeling overwhelmed. It also helps in identifying the root causes of the problem. Breaking down the problem allows for a clearer analysis and makes finding solutions more straightforward. 

Each smaller problem can be addressed individually, leading to an effective resolution of the overall issue. This approach not only simplifies complex problems but also aids in developing a systematic plan to solve them.

Step 3: Come up with potential solutions

Coming up with potential solutions is the third step in the problem-solving process. It involves brainstorming various options to address the problem, considering creativity and feasibility to find the best approach.

After breaking down the problem, it’s time to think of ways to solve it. This stage is about brainstorming different solutions. You look at the smaller issues you’ve identified and start thinking of ways to fix them. This is where creativity comes in. 

You want to come up with as many ideas as possible, no matter how out-of-the-box they seem. It’s important to consider all options and evaluate their pros and cons. This process allows you to gather a range of possible solutions. 

Later, you can narrow these down to the most practical and effective ones. This step is crucial because it sets the stage for deciding on the best solution to implement. It’s about being open-minded and innovative to tackle the problem effectively.

Step 4: Analyze the possible solutions

Analyzing the possible solutions is the fourth step in the problem-solving process. It involves evaluating each proposed solution’s advantages and disadvantages to determine the most effective and feasible option.

After coming up with potential solutions, the next step is to analyze them. This means looking closely at each idea to see how well it solves the problem. You weigh the pros and cons of every solution.

Consider factors like cost, time, resources, and potential outcomes. This analysis helps in understanding the implications of each option. It’s about being critical and objective, ensuring that the chosen solution is not only effective but also practical.

This step is vital because it guides you towards making an informed decision. It involves comparing the solutions against each other and selecting the one that best addresses the problem.

By thoroughly analyzing the options, you can move forward with confidence, knowing you’ve chosen the best path to solve the issue.

Step 5: Implement and Monitor the Solutions

Implementing and monitoring the solutions is the final step in the problem-solving process. It involves putting the chosen solution into action and observing its effectiveness, making adjustments as necessary.

Once you’ve selected the best solution, it’s time to put it into practice. This step is about action. You implement the chosen solution and then keep an eye on how it works. Monitoring is crucial because it tells you if the solution is solving the problem as expected. 

If things don’t go as planned, you may need to make some changes. This could mean tweaking the current solution or trying a different one. The goal is to ensure the problem is fully resolved. 

This step is critical because it involves real-world application. It’s not just about planning; it’s about doing and adjusting based on results. By effectively implementing and monitoring the solutions, you can achieve the desired outcome and solve the problem successfully.

Why This Process is Important

Following a defined process to solve problems is important because it provides a systematic, structured approach instead of a haphazard one. Having clear steps guides logical thinking, analysis, and decision-making to increase effectiveness. Key reasons it helps are:

  • Clear Direction: This process gives you a clear path to follow, which can make solving problems less overwhelming.
  • Better Solutions: Thoughtful analysis of root causes, iterative testing of solutions, and learning orientation lead to addressing the heart of issues rather than just symptoms.
  • Saves Time and Energy: Instead of guessing or trying random things, this process helps you find a solution more efficiently.
  • Improves Skills: The more you use this process, the better you get at solving problems. It’s like practicing a sport. The more you practice, the better you play.
  • Maximizes collaboration: Involving various stakeholders in the process enables broader inputs. Their communication and coordination are streamlined through organized brainstorming and evaluation.
  • Provides consistency: Standard methodology across problems enables building institutional problem-solving capabilities over time. Patterns emerge on effective techniques to apply to different situations.

The problem-solving process is a powerful tool that can help us tackle any challenge we face. By following these steps, we can find solutions that work and learn important skills along the way.

Key Skills for Efficient Problem Solving

Key Skills for Efficient Problem Solving

Efficient problem-solving requires breaking down issues logically, evaluating options, and implementing practical solutions.

Key skills include critical thinking to understand root causes, creativity to brainstorm innovative ideas, communication abilities to collaborate with others, and decision-making to select the best way forward. Staying adaptable, reflecting on outcomes, and applying lessons learned are also essential.

With practice, these capacities will lead to increased personal and team effectiveness in systematically addressing any problem.

 Let’s explore the powers you need to become a problem-solving hero!

Critical Thinking and Analytical Skills

Critical thinking and analytical skills are vital for efficient problem-solving as they enable individuals to objectively evaluate information, identify key issues, and generate effective solutions. 

These skills facilitate a deeper understanding of problems, leading to logical, well-reasoned decisions. By systematically breaking down complex issues and considering various perspectives, individuals can develop more innovative and practical solutions, enhancing their problem-solving effectiveness.

Communication Skills

Effective communication skills are essential for efficient problem-solving as they facilitate clear sharing of information, ensuring all team members understand the problem and proposed solutions. 

These skills enable individuals to articulate issues, listen actively, and collaborate effectively, fostering a productive environment where diverse ideas can be exchanged and refined. By enhancing mutual understanding, communication skills contribute significantly to identifying and implementing the most viable solutions.

Decision-Making

Strong decision-making skills are crucial for efficient problem-solving, as they enable individuals to choose the best course of action from multiple alternatives. 

These skills involve evaluating the potential outcomes of different solutions, considering the risks and benefits, and making informed choices. Effective decision-making leads to the implementation of solutions that are likely to resolve problems effectively, ensuring resources are used efficiently and goals are achieved.

Planning and Prioritization

Planning and prioritization are key for efficient problem-solving, ensuring resources are allocated effectively to address the most critical issues first. This approach helps in organizing tasks according to their urgency and impact, streamlining efforts towards achieving the desired outcome efficiently.

Emotional Intelligence

Emotional intelligence enhances problem-solving by allowing individuals to manage emotions, understand others, and navigate social complexities. It fosters a positive, collaborative environment, essential for generating creative solutions and making informed, empathetic decisions.

Leadership skills drive efficient problem-solving by inspiring and guiding teams toward common goals. Effective leaders motivate their teams, foster innovation, and navigate challenges, ensuring collective efforts are focused and productive in addressing problems.

Time Management

Time management is crucial in problem-solving, enabling individuals to allocate appropriate time to each task. By efficiently managing time, one can ensure that critical problems are addressed promptly without neglecting other responsibilities.

Data Analysis

Data analysis skills are essential for problem-solving, as they enable individuals to sift through data, identify trends, and extract actionable insights. This analytical approach supports evidence-based decision-making, leading to more accurate and effective solutions.

Research Skills

Research skills are vital for efficient problem-solving, allowing individuals to gather relevant information, explore various solutions, and understand the problem’s context. This thorough exploration aids in developing well-informed, innovative solutions.

Becoming a great problem solver takes practice, but with these skills, you’re on your way to becoming a problem-solving hero. 

How to Improve Your Problem-Solving Skills?

How to Improve Your Problem-Solving Skills

Improving your problem-solving skills can make you a master at overcoming challenges. Learn from experts, practice regularly, welcome feedback, try new methods, experiment, and study others’ success to become better.

Learning from Experts

Improving problem-solving skills by learning from experts involves seeking mentorship, attending workshops, and studying case studies. Experts provide insights and techniques that refine your approach, enhancing your ability to tackle complex problems effectively.

To enhance your problem-solving skills, learning from experts can be incredibly beneficial. Engaging with mentors, participating in specialized workshops, and analyzing case studies from seasoned professionals can offer valuable perspectives and strategies. 

Experts share their experiences, mistakes, and successes, providing practical knowledge that can be applied to your own problem-solving process. This exposure not only broadens your understanding but also introduces you to diverse methods and approaches, enabling you to tackle challenges more efficiently and creatively.

Improving problem-solving skills through practice involves tackling a variety of challenges regularly. This hands-on approach helps in refining techniques and strategies, making you more adept at identifying and solving problems efficiently.

One of the most effective ways to enhance your problem-solving skills is through consistent practice. By engaging with different types of problems on a regular basis, you develop a deeper understanding of various strategies and how they can be applied. 

This hands-on experience allows you to experiment with different approaches, learn from mistakes, and build confidence in your ability to tackle challenges.

Regular practice not only sharpens your analytical and critical thinking skills but also encourages adaptability and innovation, key components of effective problem-solving.

Openness to Feedback

Being open to feedback is like unlocking a secret level in a game. It helps you boost your problem-solving skills. Improving problem-solving skills through openness to feedback involves actively seeking and constructively responding to critiques. 

This receptivity enables you to refine your strategies and approaches based on insights from others, leading to more effective solutions. 

Learning New Approaches and Methodologies

Learning new approaches and methodologies is like adding new tools to your toolbox. It makes you a smarter problem-solver. Enhancing problem-solving skills by learning new approaches and methodologies involves staying updated with the latest trends and techniques in your field. 

This continuous learning expands your toolkit, enabling innovative solutions and a fresh perspective on challenges.

Experimentation

Experimentation is like being a scientist of your own problems. It’s a powerful way to improve your problem-solving skills. Boosting problem-solving skills through experimentation means trying out different solutions to see what works best. This trial-and-error approach fosters creativity and can lead to unique solutions that wouldn’t have been considered otherwise.

Analyzing Competitors’ Success

Analyzing competitors’ success is like being a detective. It’s a smart way to boost your problem-solving skills. Improving problem-solving skills by analyzing competitors’ success involves studying their strategies and outcomes. Understanding what worked for them can provide valuable insights and inspire effective solutions for your own challenges. 

Challenges in Problem-Solving

Facing obstacles when solving problems is common. Recognizing these barriers, like fear of failure or lack of information, helps us find ways around them for better solutions.

Fear of Failure

Fear of failure is like a big, scary monster that stops us from solving problems. It’s a challenge many face. Because being afraid of making mistakes can make us too scared to try new solutions. 

How can we overcome this? First, understand that it’s okay to fail. Failure is not the opposite of success; it’s part of learning. Every time we fail, we discover one more way not to solve a problem, getting us closer to the right solution. Treat each attempt like an experiment. It’s not about failing; it’s about testing and learning.

Lack of Information

Lack of information is like trying to solve a puzzle with missing pieces. It’s a big challenge in problem-solving. Because without all the necessary details, finding a solution is much harder. 

How can we fix this? Start by gathering as much information as you can. Ask questions, do research, or talk to experts. Think of yourself as a detective looking for clues. The more information you collect, the clearer the picture becomes. Then, use what you’ve learned to think of solutions. 

Fixed Mindset

A fixed mindset is like being stuck in quicksand; it makes solving problems harder. It means thinking you can’t improve or learn new ways to solve issues. 

How can we change this? First, believe that you can grow and learn from challenges. Think of your brain as a muscle that gets stronger every time you use it. When you face a problem, instead of saying “I can’t do this,” try thinking, “I can’t do this yet.” Look for lessons in every challenge and celebrate small wins. 

Everyone starts somewhere, and mistakes are just steps on the path to getting better. By shifting to a growth mindset, you’ll see problems as opportunities to grow. Keep trying, keep learning, and your problem-solving skills will soar!

Jumping to Conclusions

Jumping to conclusions is like trying to finish a race before it starts. It’s a challenge in problem-solving. That means making a decision too quickly without looking at all the facts. 

How can we avoid this? First, take a deep breath and slow down. Think about the problem like a puzzle. You need to see all the pieces before you know where they go. Ask questions, gather information, and consider different possibilities. Don’t choose the first solution that comes to mind. Instead, compare a few options. 

Feeling Overwhelmed

Feeling overwhelmed is like being buried under a mountain of puzzles. It’s a big challenge in problem-solving. When we’re overwhelmed, everything seems too hard to handle. 

How can we deal with this? Start by taking a step back. Breathe deeply and focus on one thing at a time. Break the big problem into smaller pieces, like sorting puzzle pieces by color. Tackle each small piece one by one. It’s also okay to ask for help. Sometimes, talking to someone else can give you a new perspective. 

Confirmation Bias

Confirmation bias is like wearing glasses that only let you see what you want to see. It’s a challenge in problem-solving. Because it makes us focus only on information that agrees with what we already believe, ignoring anything that doesn’t. 

How can we overcome this? First, be aware that you might be doing it. It’s like checking if your glasses are on right. Then, purposely look for information that challenges your views. It’s like trying on a different pair of glasses to see a new perspective. Ask questions and listen to answers, even if they don’t fit what you thought before.

Groupthink is like everyone in a group deciding to wear the same outfit without asking why. It’s a challenge in problem-solving. It means making decisions just because everyone else agrees, without really thinking it through. 

How can we avoid this? First, encourage everyone in the group to share their ideas, even if they’re different. It’s like inviting everyone to show their unique style of clothes. 

Listen to all opinions and discuss them. It’s okay to disagree; it helps us think of better solutions. Also, sometimes, ask someone outside the group for their thoughts. They might see something everyone in the group missed.

Overcoming obstacles in problem-solving requires patience, openness, and a willingness to learn from mistakes. By recognizing these barriers, we can develop strategies to navigate around them, leading to more effective and creative solutions.

What are the most common problem-solving techniques?

The most common techniques include brainstorming, the 5 Whys, mind mapping, SWOT analysis, and using algorithms or heuristics. Each approach has its strengths, suitable for different types of problems.

What’s the best problem-solving strategy for every situation?

There’s no one-size-fits-all strategy. The best approach depends on the problem’s complexity, available resources, and time constraints. Combining multiple techniques often yields the best results.

How can I improve my problem-solving skills?

Improve your problem-solving skills by practicing regularly, learning from experts, staying open to feedback, and continuously updating your knowledge on new approaches and methodologies.

Are there any tools or resources to help with problem-solving?

Yes, tools like mind mapping software, online courses on critical thinking, and books on problem-solving techniques can be very helpful. Joining forums or groups focused on problem-solving can also provide support and insights.

What are some common mistakes people make when solving problems?

Common mistakes include jumping to conclusions without fully understanding the problem, ignoring valuable feedback, sticking to familiar solutions without considering alternatives, and not breaking down complex problems into manageable parts.

Final Words

Mastering problem-solving strategies equips us with the tools to tackle challenges across all areas of life. By understanding and applying these techniques, embracing a growth mindset, and learning from both successes and obstacles, we can transform problems into opportunities for growth. Continuously improving these skills ensures we’re prepared to face and solve future challenges more effectively.

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15 Common Problem-Solving Interview Questions

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In an interview for a big tech company, I was asked if I’d ever resolved a fight — and the exact way I went about handling it. I felt blindsided, and I stammered my way through an excuse of an answer.

It’s a familiar scenario to fellow technical job seekers — and one that risks leaving a sour taste in our mouths. As candidate experience becomes an increasingly critical component of the hiring process, recruiters need to ensure the problem-solving interview questions they prepare don’t dissuade talent in the first place. 

Interview questions designed to gauge a candidate’s problem-solving skills are more often than not challenging and vague. Assessing a multifaceted skill like problem solving is tricky — a good problem solver owns the full solution and result, researches well, solves creatively and takes action proactively. 

It’s hard to establish an effective way to measure such a skill. But it’s not impossible.

We recommend taking an informed and prepared approach to testing candidates’ problem-solving skills . With that in mind, here’s a list of a few common problem-solving interview questions, the science behind them — and how you can go about administering your own problem-solving questions with the unique challenges of your organization in mind.

Key Takeaways for Effective Problem-Solving Interview Questions

  • Problem solving lies at the heart of programming. 
  • Testing a candidate’s problem-solving skills goes beyond the IDE. Problem-solving interview questions should test both technical skills and soft skills.
  • STAR, SOAR and PREP are methods a candidate can use to answer some non-technical problem-solving interview questions.
  • Generic problem-solving interview questions go a long way in gauging a candidate’s fit. But you can go one step further by customizing them according to your company’s service, product, vision, and culture. 

Technical Problem-Solving Interview Question Examples

Evaluating a candidates’ problem-solving skills while using coding challenges might seem intimidating. The secret is that coding challenges test many things at the same time — like the candidate’s knowledge of data structures and algorithms, clean code practices, and proficiency in specific programming languages, to name a few examples.

Problem solving itself might at first seem like it’s taking a back seat. But technical problem solving lies at the heart of programming, and most coding questions are designed to test a candidate’s problem-solving abilities.

Here are a few examples of technical problem-solving questions:

1. Mini-Max Sum  

This well-known challenge, which asks the interviewee to find the maximum and minimum sum among an array of given numbers, is based on a basic but important programming concept called sorting, as well as integer overflow. It tests the candidate’s observational skills, and the answer should elicit a logical, ad-hoc solution.

2. Organizing Containers of Balls  

This problem tests the candidate’s knowledge of a variety of programming concepts, like 2D arrays, sorting and iteration. Organizing colored balls in containers based on various conditions is a common question asked in competitive examinations and job interviews, because it’s an effective way to test multiple facets of a candidate’s problem-solving skills.

3. Build a Palindrome

This is a tough problem to crack, and the candidate’s knowledge of concepts like strings and dynamic programming plays a significant role in solving this challenge. This problem-solving example tests the candidate’s ability to think on their feet as well as their ability to write clean, optimized code.

4. Subarray Division

Based on a technique used for searching pairs in a sorted array ( called the “two pointers” technique ), this problem can be solved in just a few lines and judges the candidate’s ability to optimize (as well as basic mathematical skills).

5. The Grid Search 

This is a problem of moderate difficulty and tests the candidate’s knowledge of strings and searching algorithms, the latter of which is regularly tested in developer interviews across all levels.

Common Non-Technical Problem-Solving Interview Questions 

Testing a candidate’s problem-solving skills goes beyond the IDE . Everyday situations can help illustrate competency, so here are a few questions that focus on past experiences and hypothetical situations to help interviewers gauge problem-solving skills.

1. Given the problem of selecting a new tool to invest in, where and how would you begin this task? 

Key Insight : This question offers insight into the candidate’s research skills. Ideally, they would begin by identifying the problem, interviewing stakeholders, gathering insights from the team, and researching what tools exist to best solve for the team’s challenges and goals. 

2. Have you ever recognized a potential problem and addressed it before it occurred? 

Key Insight: Prevention is often better than cure. The ability to recognize a problem before it occurs takes intuition and an understanding of business needs. 

3. A teammate on a time-sensitive project confesses that he’s made a mistake, and it’s putting your team at risk of missing key deadlines. How would you respond?

Key Insight: Sometimes, all the preparation in the world still won’t stop a mishap. Thinking on your feet and managing stress are skills that this question attempts to unearth. Like any other skill, they can be cultivated through practice.

4. Tell me about a time you used a unique problem-solving approach. 

Key Insight: Creativity can manifest in many ways, including original or novel ways to tackle a problem. Methods like the 10X approach and reverse brainstorming are a couple of unique approaches to problem solving. 

5. Have you ever broken rules for the “greater good?” If yes, can you walk me through the situation?

Key Insight: “Ask for forgiveness, not for permission.” It’s unconventional, but in some situations, it may be the mindset needed to drive a solution to a problem.

6. Tell me about a weakness you overcame at work, and the approach you took. 

Key Insight: According to Compass Partnership , “self-awareness allows us to understand how and why we respond in certain situations, giving us the opportunity to take charge of these responses.” It’s easy to get overwhelmed when faced with a problem. Candidates showing high levels of self-awareness are positioned to handle it well.

7. Have you ever owned up to a mistake at work? Can you tell me about it?

Key Insight: Everybody makes mistakes. But owning up to them can be tough, especially at a workplace. Not only does it take courage, but it also requires honesty and a willingness to improve, all signs of 1) a reliable employee and 2) an effective problem solver.

8. How would you approach working with an upset customer?

Key Insight: With the rise of empathy-driven development and more companies choosing to bridge the gap between users and engineers, today’s tech teams speak directly with customers more frequently than ever before. This question brings to light the candidate’s interpersonal skills in a client-facing environment.

9. Have you ever had to solve a problem on your own, but needed to ask for additional help? How did you go about it? 

Key Insight: Knowing when you need assistance to complete a task or address a situation is an important quality to have while problem solving. This questions helps the interviewer get a sense of the candidate’s ability to navigate those waters. 

10. Let’s say you disagree with your colleague on how to move forward with a project. How would you go about resolving the disagreement?

Key Insight: Conflict resolution is an extremely handy skill for any employee to have; an ideal answer to this question might contain a brief explanation of the conflict or situation, the role played by the candidate and the steps taken by them to arrive at a positive resolution or outcome. 

Strategies for Answering Problem-Solving Questions

If you’re a job seeker, chances are you’ll encounter this style of question in your various interview experiences. While problem-solving interview questions may appear simple, they can be easy to fumble — leaving the interviewer without a clear solution or outcome. 

It’s important to approach such questions in a structured manner. Here are a few tried-and-true methods to employ in your next problem-solving interview.

1. Shine in Interviews With the STAR Method

S ituation, T ask, A ction, and R esult is a great method that can be employed to answer a problem-solving or behavioral interview question. Here’s a breakdown of these steps:

  • Situation : A good way to address almost any interview question is to lay out and define the situation and circumstances. 
  • Task : Define the problem or goal that needs to be addressed. Coding questions are often multifaceted, so this step is particularly important when answering technical problem-solving questions.
  • Action : How did you go about solving the problem? Try to be as specific as possible, and state your plan in steps if you can.
  • Result : Wrap it up by stating the outcome achieved. 

2. Rise above difficult questions using the SOAR method

A very similar approach to the STAR method, SOAR stands for S ituation, O bstacle, A ction, and R esults .

  • Situation: Explain the state of affairs. It’s important to steer clear of stating any personal opinions in this step; focus on the facts.
  • Obstacle: State the challenge or problem you faced.
  • Action: Detail carefully how you went about overcoming this obstacle.
  • Result: What was the end result? Apart from overcoming the obstacle, did you achieve anything else? What did you learn in the process? 

3. Do It the PREP Way

Traditionally used as a method to make effective presentations, the P oint, R eason, E xample, P oint method can also be used to answer problem-solving interview questions.  

  • Point : State the solution in plain terms. 
  • Reasons: Follow up the solution by detailing your case — and include any data or insights that support your solution. 
  • Example: In addition to objective data and insights, drive your answer home by contextualizing the solution in a real-world example.
  • Point : Reiterate the solution to make it come full circle.

How to Customize Problem-Solving Interview Questions 

Generic problem-solving interview questions go a long way in gauging a candidate’s skill level, but recruiters can go one step further by customizing these problem-solving questions according to their company’s service, product, vision, or culture. 

Here are some tips to do so:

  • Break down the job’s responsibilities into smaller tasks. Job descriptions may contain ambiguous responsibilities like “manage team projects effectively.” To formulate an effective problem-solving question, envision what this task might look like in a real-world context and develop a question around it.  
  • Tailor questions to the role at hand. Apart from making for an effective problem-solving question, it gives the candidate the impression you’re an informed technical recruiter. For example, an engineer will likely have attended many scrums. So, a good question to ask is: “Suppose you notice your scrums are turning unproductive. How would you go about addressing this?” 
  • Consider the tools and technologies the candidate will use on the job. For example, if Jira is the primary project management tool, a good problem-solving interview question might be: “Can you tell me about a time you simplified a complex workflow — and the tools you used to do so?”
  • If you don’t know where to start, your company’s core values can often provide direction. If one of the core values is “ownership,” for example, consider asking a question like: “Can you walk us through a project you owned from start to finish?” 
  • Sometimes, developing custom content can be difficult even with all these tips considered. Our platform has a vast selection of problem-solving examples that are designed to help recruiters ask the right questions to help nail their next technical interview.

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Top 20 Problem Solving Interview Questions (Example Answers Included)

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By Mike Simpson

When candidates prepare for interviews, they usually focus on highlighting their leadership, communication, teamwork, and similar crucial soft skills . However, not everyone gets ready for problem-solving interview questions. And that can be a big mistake.

Problem-solving is relevant to nearly any job on the planet. Yes, it’s more prevalent in certain industries, but it’s helpful almost everywhere.

Regardless of the role you want to land, you may be asked to provide problem-solving examples or describe how you would deal with specific situations. That’s why being ready to showcase your problem-solving skills is so vital.

If you aren’t sure who to tackle problem-solving questions, don’t worry, we have your back. Come with us as we explore this exciting part of the interview process, as well as some problem-solving interview questions and example answers.

What Is Problem-Solving?

When you’re trying to land a position, there’s a good chance you’ll face some problem-solving interview questions. But what exactly is problem-solving? And why is it so important to hiring managers?

Well, the good folks at Merriam-Webster define problem-solving as “the process or act of finding a solution to a problem.” While that may seem like common sense, there’s a critical part to that definition that should catch your eye.

What part is that? The word “process.”

In the end, problem-solving is an activity. It’s your ability to take appropriate steps to find answers, determine how to proceed, or otherwise overcome the challenge.

Being great at it usually means having a range of helpful problem-solving skills and traits. Research, diligence, patience, attention-to-detail , collaboration… they can all play a role. So can analytical thinking , creativity, and open-mindedness.

But why do hiring managers worry about your problem-solving skills? Well, mainly, because every job comes with its fair share of problems.

While problem-solving is relevant to scientific, technical, legal, medical, and a whole slew of other careers. It helps you overcome challenges and deal with the unexpected. It plays a role in troubleshooting and innovation. That’s why it matters to hiring managers.

How to Answer Problem-Solving Interview Questions

Okay, before we get to our examples, let’s take a quick second to talk about strategy. Knowing how to answer problem-solving interview questions is crucial. Why? Because the hiring manager might ask you something that you don’t anticipate.

Problem-solving interview questions are all about seeing how you think. As a result, they can be a bit… unconventional.

These aren’t your run-of-the-mill job interview questions . Instead, they are tricky behavioral interview questions . After all, the goal is to find out how you approach problem-solving, so most are going to feature scenarios, brainteasers, or something similar.

So, having a great strategy means knowing how to deal with behavioral questions. Luckily, there are a couple of tools that can help.

First, when it comes to the classic approach to behavioral interview questions, look no further than the STAR Method . With the STAR method, you learn how to turn your answers into captivating stories. This makes your responses tons more engaging, ensuring you keep the hiring manager’s attention from beginning to end.

Now, should you stop with the STAR Method? Of course not. If you want to take your answers to the next level, spend some time with the Tailoring Method , too.

With the Tailoring Method, it’s all about relevance. So, if you get a chance to choose an example that demonstrates your problem-solving skills, this is really the way to go.

We also wanted to let you know that we created an amazing free cheat sheet that will give you word-for-word answers for some of the toughest interview questions you are going to face in your upcoming interview. After all, hiring managers will often ask you more generalized interview questions!

Click below to get your free PDF now:

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Top 3 Problem-Solving-Based Interview Questions

Alright, here is what you’ve been waiting for: the problem-solving questions and sample answers.

While many questions in this category are job-specific, these tend to apply to nearly any job. That means there’s a good chance you’ll come across them at some point in your career, making them a great starting point when you’re practicing for an interview.

So, let’s dive in, shall we? Here’s a look at the top three problem-solving interview questions and example responses.

1. Can you tell me about a time when you had to solve a challenging problem?

In the land of problem-solving questions, this one might be your best-case scenario. It lets you choose your own problem-solving examples to highlight, putting you in complete control.

When you choose an example, go with one that is relevant to what you’ll face in the role. The closer the match, the better the answer is in the eyes of the hiring manager.

EXAMPLE ANSWER:

“While working as a mobile telecom support specialist for a large organization, we had to transition our MDM service from one vendor to another within 45 days. This personally physically handling 500 devices within the agency. Devices had to be gathered from the headquarters and satellite offices, which were located all across the state, something that was challenging even without the tight deadline. I approached the situation by identifying the location assignment of all personnel within the organization, enabling me to estimate transit times for receiving the devices. Next, I timed out how many devices I could personally update in a day. Together, this allowed me to create a general timeline. After that, I coordinated with each location, both expressing the urgency of adhering to deadlines and scheduling bulk shipping options. While there were occasional bouts of resistance, I worked with location leaders to calm concerns and facilitate action. While performing all of the updates was daunting, my approach to organizing the event made it a success. Ultimately, the entire transition was finished five days before the deadline, exceeding the expectations of many.”

2. Describe a time where you made a mistake. What did you do to fix it?

While this might not look like it’s based on problem-solving on the surface, it actually is. When you make a mistake, it creates a challenge, one you have to work your way through. At a minimum, it’s an opportunity to highlight problem-solving skills, even if you don’t address the topic directly.

When you choose an example, you want to go with a situation where the end was positive. However, the issue still has to be significant, causing something negative to happen in the moment that you, ideally, overcame.

“When I first began in a supervisory role, I had trouble setting down my individual contributor hat. I tried to keep up with my past duties while also taking on the responsibilities of my new role. As a result, I began rushing and introduced an error into the code of the software my team was updating. The error led to a memory leak. We became aware of the issue when the performance was hindered, though we didn’t immediately know the cause. I dove back into the code, reviewing recent changes, and, ultimately, determined the issue was a mistake on my end. When I made that discovery, I took several steps. First, I let my team know that the error was mine and let them know its nature. Second, I worked with my team to correct the issue, resolving the memory leak. Finally, I took this as a lesson about delegation. I began assigning work to my team more effectively, a move that allowed me to excel as a manager and help them thrive as contributors. It was a crucial learning moment, one that I have valued every day since.”

3. If you identify a potential risk in a project, what steps do you take to prevent it?

Yes, this is also a problem-solving question. The difference is, with this one, it’s not about fixing an issue; it’s about stopping it from happening. Still, you use problem-solving skills along the way, so it falls in this question category.

If you can, use an example of a moment when you mitigated risk in the past. If you haven’t had that opportunity, approach it theoretically, discussing the steps you would take to prevent an issue from developing.

“If I identify a potential risk in a project, my first step is to assess the various factors that could lead to a poor outcome. Prevention requires analysis. Ensuring I fully understand what can trigger the undesired event creates the right foundation, allowing me to figure out how to reduce the likelihood of those events occurring. Once I have the right level of understanding, I come up with a mitigation plan. Exactly what this includes varies depending on the nature of the issue, though it usually involves various steps and checks designed to monitor the project as it progresses to spot paths that may make the problem more likely to happen. I find this approach effective as it combines knowledge and ongoing vigilance. That way, if the project begins to head into risky territory, I can correct its trajectory.”

17 More Problem-Solving-Based Interview Questions

In the world of problem-solving questions, some apply to a wide range of jobs, while others are more niche. For example, customer service reps and IT helpdesk professionals both encounter challenges, but not usually the same kind.

As a result, some of the questions in this list may be more relevant to certain careers than others. However, they all give you insights into what this kind of question looks like, making them worth reviewing.

Here are 17 more problem-solving interview questions you might face off against during your job search:

  • How would you describe your problem-solving skills?
  • Can you tell me about a time when you had to use creativity to deal with an obstacle?
  • Describe a time when you discovered an unmet customer need while assisting a customer and found a way to meet it.
  • If you were faced with an upset customer, how would you diffuse the situation?
  • Tell me about a time when you had to troubleshoot a complex issue.
  • Imagine you were overseeing a project and needed a particular item. You have two choices of vendors: one that can deliver on time but would be over budget, and one that’s under budget but would deliver one week later than you need it. How do you figure out which approach to use?
  • Your manager wants to upgrade a tool you regularly use for your job and wants your recommendation. How do you formulate one?
  • A supplier has said that an item you need for a project isn’t going to be delivered as scheduled, something that would cause your project to fall behind schedule. What do you do to try and keep the timeline on target?
  • Can you share an example of a moment where you encountered a unique problem you and your colleagues had never seen before? How did you figure out what to do?
  • Imagine you were scheduled to give a presentation with a colleague, and your colleague called in sick right before it was set to begin. What would you do?
  • If you are given two urgent tasks from different members of the leadership team, both with the same tight deadline, how do you choose which to tackle first?
  • Tell me about a time you and a colleague didn’t see eye-to-eye. How did you decide what to do?
  • Describe your troubleshooting process.
  • Tell me about a time where there was a problem that you weren’t able to solve. What happened?
  • In your opening, what skills or traits make a person an exceptional problem-solver?
  • When you face a problem that requires action, do you usually jump in or take a moment to carefully assess the situation?
  • When you encounter a new problem you’ve never seen before, what is the first step that you take?

Putting It All Together

At this point, you should have a solid idea of how to approach problem-solving interview questions. Use the tips above to your advantage. That way, you can thrive during your next interview.

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Co-Founder and CEO of TheInterviewGuys.com. Mike is a job interview and career expert and the head writer at TheInterviewGuys.com. His advice and insights have been shared and featured by publications such as Forbes , Entrepreneur , CNBC and more as well as educational institutions such as the University of Michigan , Penn State , Northeastern and others. Learn more about The Interview Guys on our About Us page .

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35 problem-solving techniques and methods for solving complex problems

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All teams and organizations encounter challenges as they grow. There are problems that might occur for teams when it comes to miscommunication or resolving business-critical issues . You may face challenges around growth , design , user engagement, and even team culture and happiness. In short, problem-solving techniques should be part of every team’s skillset.

Problem-solving methods are primarily designed to help a group or team through a process of first identifying problems and challenges , ideating possible solutions , and then evaluating the most suitable .

Finding effective solutions to complex problems isn’t easy, but by using the right process and techniques, you can help your team be more efficient in the process.

So how do you develop strategies that are engaging, and empower your team to solve problems effectively?

In this blog post, we share a series of problem-solving tools you can use in your next workshop or team meeting. You’ll also find some tips for facilitating the process and how to enable others to solve complex problems.

Let’s get started! 

How do you identify problems?

How do you identify the right solution.

  • Tips for more effective problem-solving

Complete problem-solving methods

  • Problem-solving techniques to identify and analyze problems
  • Problem-solving techniques for developing solutions

Problem-solving warm-up activities

Closing activities for a problem-solving process.

Before you can move towards finding the right solution for a given problem, you first need to identify and define the problem you wish to solve. 

Here, you want to clearly articulate what the problem is and allow your group to do the same. Remember that everyone in a group is likely to have differing perspectives and alignment is necessary in order to help the group move forward. 

Identifying a problem accurately also requires that all members of a group are able to contribute their views in an open and safe manner. It can be scary for people to stand up and contribute, especially if the problems or challenges are emotive or personal in nature. Be sure to try and create a psychologically safe space for these kinds of discussions.

Remember that problem analysis and further discussion are also important. Not taking the time to fully analyze and discuss a challenge can result in the development of solutions that are not fit for purpose or do not address the underlying issue.

Successfully identifying and then analyzing a problem means facilitating a group through activities designed to help them clearly and honestly articulate their thoughts and produce usable insight.

With this data, you might then produce a problem statement that clearly describes the problem you wish to be addressed and also state the goal of any process you undertake to tackle this issue.  

Finding solutions is the end goal of any process. Complex organizational challenges can only be solved with an appropriate solution but discovering them requires using the right problem-solving tool.

After you’ve explored a problem and discussed ideas, you need to help a team discuss and choose the right solution. Consensus tools and methods such as those below help a group explore possible solutions before then voting for the best. They’re a great way to tap into the collective intelligence of the group for great results!

Remember that the process is often iterative. Great problem solvers often roadtest a viable solution in a measured way to see what works too. While you might not get the right solution on your first try, the methods below help teams land on the most likely to succeed solution while also holding space for improvement.

Every effective problem solving process begins with an agenda . A well-structured workshop is one of the best methods for successfully guiding a group from exploring a problem to implementing a solution.

In SessionLab, it’s easy to go from an idea to a complete agenda . Start by dragging and dropping your core problem solving activities into place . Add timings, breaks and necessary materials before sharing your agenda with your colleagues.

The resulting agenda will be your guide to an effective and productive problem solving session that will also help you stay organized on the day!

Tips for more effective problem solving

Problem-solving activities are only one part of the puzzle. While a great method can help unlock your team’s ability to solve problems, without a thoughtful approach and strong facilitation the solutions may not be fit for purpose.

Let’s take a look at some problem-solving tips you can apply to any process to help it be a success!

Clearly define the problem

Jumping straight to solutions can be tempting, though without first clearly articulating a problem, the solution might not be the right one. Many of the problem-solving activities below include sections where the problem is explored and clearly defined before moving on.

This is a vital part of the problem-solving process and taking the time to fully define an issue can save time and effort later. A clear definition helps identify irrelevant information and it also ensures that your team sets off on the right track.

Don’t jump to conclusions

It’s easy for groups to exhibit cognitive bias or have preconceived ideas about both problems and potential solutions. Be sure to back up any problem statements or potential solutions with facts, research, and adequate forethought.

The best techniques ask participants to be methodical and challenge preconceived notions. Make sure you give the group enough time and space to collect relevant information and consider the problem in a new way. By approaching the process with a clear, rational mindset, you’ll often find that better solutions are more forthcoming.  

Try different approaches  

Problems come in all shapes and sizes and so too should the methods you use to solve them. If you find that one approach isn’t yielding results and your team isn’t finding different solutions, try mixing it up. You’ll be surprised at how using a new creative activity can unblock your team and generate great solutions.

Don’t take it personally 

Depending on the nature of your team or organizational problems, it’s easy for conversations to get heated. While it’s good for participants to be engaged in the discussions, ensure that emotions don’t run too high and that blame isn’t thrown around while finding solutions.

You’re all in it together, and even if your team or area is seeing problems, that isn’t necessarily a disparagement of you personally. Using facilitation skills to manage group dynamics is one effective method of helping conversations be more constructive.

Get the right people in the room

Your problem-solving method is often only as effective as the group using it. Getting the right people on the job and managing the number of people present is important too!

If the group is too small, you may not get enough different perspectives to effectively solve a problem. If the group is too large, you can go round and round during the ideation stages.

Creating the right group makeup is also important in ensuring you have the necessary expertise and skillset to both identify and follow up on potential solutions. Carefully consider who to include at each stage to help ensure your problem-solving method is followed and positioned for success.

Document everything

The best solutions can take refinement, iteration, and reflection to come out. Get into a habit of documenting your process in order to keep all the learnings from the session and to allow ideas to mature and develop. Many of the methods below involve the creation of documents or shared resources. Be sure to keep and share these so everyone can benefit from the work done!

Bring a facilitator 

Facilitation is all about making group processes easier. With a subject as potentially emotive and important as problem-solving, having an impartial third party in the form of a facilitator can make all the difference in finding great solutions and keeping the process moving. Consider bringing a facilitator to your problem-solving session to get better results and generate meaningful solutions!

Develop your problem-solving skills

It takes time and practice to be an effective problem solver. While some roles or participants might more naturally gravitate towards problem-solving, it can take development and planning to help everyone create better solutions.

You might develop a training program, run a problem-solving workshop or simply ask your team to practice using the techniques below. Check out our post on problem-solving skills to see how you and your group can develop the right mental process and be more resilient to issues too!

Design a great agenda

Workshops are a great format for solving problems. With the right approach, you can focus a group and help them find the solutions to their own problems. But designing a process can be time-consuming and finding the right activities can be difficult.

Check out our workshop planning guide to level-up your agenda design and start running more effective workshops. Need inspiration? Check out templates designed by expert facilitators to help you kickstart your process!

In this section, we’ll look at in-depth problem-solving methods that provide a complete end-to-end process for developing effective solutions. These will help guide your team from the discovery and definition of a problem through to delivering the right solution.

If you’re looking for an all-encompassing method or problem-solving model, these processes are a great place to start. They’ll ask your team to challenge preconceived ideas and adopt a mindset for solving problems more effectively.

  • Six Thinking Hats
  • Lightning Decision Jam
  • Problem Definition Process
  • Discovery & Action Dialogue
Design Sprint 2.0
  • Open Space Technology

1. Six Thinking Hats

Individual approaches to solving a problem can be very different based on what team or role an individual holds. It can be easy for existing biases or perspectives to find their way into the mix, or for internal politics to direct a conversation.

Six Thinking Hats is a classic method for identifying the problems that need to be solved and enables your team to consider them from different angles, whether that is by focusing on facts and data, creative solutions, or by considering why a particular solution might not work.

Like all problem-solving frameworks, Six Thinking Hats is effective at helping teams remove roadblocks from a conversation or discussion and come to terms with all the aspects necessary to solve complex problems.

2. Lightning Decision Jam

Featured courtesy of Jonathan Courtney of AJ&Smart Berlin, Lightning Decision Jam is one of those strategies that should be in every facilitation toolbox. Exploring problems and finding solutions is often creative in nature, though as with any creative process, there is the potential to lose focus and get lost.

Unstructured discussions might get you there in the end, but it’s much more effective to use a method that creates a clear process and team focus.

In Lightning Decision Jam, participants are invited to begin by writing challenges, concerns, or mistakes on post-its without discussing them before then being invited by the moderator to present them to the group.

From there, the team vote on which problems to solve and are guided through steps that will allow them to reframe those problems, create solutions and then decide what to execute on. 

By deciding the problems that need to be solved as a team before moving on, this group process is great for ensuring the whole team is aligned and can take ownership over the next stages. 

Lightning Decision Jam (LDJ)   #action   #decision making   #problem solving   #issue analysis   #innovation   #design   #remote-friendly   The problem with anything that requires creative thinking is that it’s easy to get lost—lose focus and fall into the trap of having useless, open-ended, unstructured discussions. Here’s the most effective solution I’ve found: Replace all open, unstructured discussion with a clear process. What to use this exercise for: Anything which requires a group of people to make decisions, solve problems or discuss challenges. It’s always good to frame an LDJ session with a broad topic, here are some examples: The conversion flow of our checkout Our internal design process How we organise events Keeping up with our competition Improving sales flow

3. Problem Definition Process

While problems can be complex, the problem-solving methods you use to identify and solve those problems can often be simple in design. 

By taking the time to truly identify and define a problem before asking the group to reframe the challenge as an opportunity, this method is a great way to enable change.

Begin by identifying a focus question and exploring the ways in which it manifests before splitting into five teams who will each consider the problem using a different method: escape, reversal, exaggeration, distortion or wishful. Teams develop a problem objective and create ideas in line with their method before then feeding them back to the group.

This method is great for enabling in-depth discussions while also creating space for finding creative solutions too!

Problem Definition   #problem solving   #idea generation   #creativity   #online   #remote-friendly   A problem solving technique to define a problem, challenge or opportunity and to generate ideas.

4. The 5 Whys 

Sometimes, a group needs to go further with their strategies and analyze the root cause at the heart of organizational issues. An RCA or root cause analysis is the process of identifying what is at the heart of business problems or recurring challenges. 

The 5 Whys is a simple and effective method of helping a group go find the root cause of any problem or challenge and conduct analysis that will deliver results. 

By beginning with the creation of a problem statement and going through five stages to refine it, The 5 Whys provides everything you need to truly discover the cause of an issue.

The 5 Whys   #hyperisland   #innovation   This simple and powerful method is useful for getting to the core of a problem or challenge. As the title suggests, the group defines a problems, then asks the question “why” five times, often using the resulting explanation as a starting point for creative problem solving.

5. World Cafe

World Cafe is a simple but powerful facilitation technique to help bigger groups to focus their energy and attention on solving complex problems.

World Cafe enables this approach by creating a relaxed atmosphere where participants are able to self-organize and explore topics relevant and important to them which are themed around a central problem-solving purpose. Create the right atmosphere by modeling your space after a cafe and after guiding the group through the method, let them take the lead!

Making problem-solving a part of your organization’s culture in the long term can be a difficult undertaking. More approachable formats like World Cafe can be especially effective in bringing people unfamiliar with workshops into the fold. 

World Cafe   #hyperisland   #innovation   #issue analysis   World Café is a simple yet powerful method, originated by Juanita Brown, for enabling meaningful conversations driven completely by participants and the topics that are relevant and important to them. Facilitators create a cafe-style space and provide simple guidelines. Participants then self-organize and explore a set of relevant topics or questions for conversation.

6. Discovery & Action Dialogue (DAD)

One of the best approaches is to create a safe space for a group to share and discover practices and behaviors that can help them find their own solutions.

With DAD, you can help a group choose which problems they wish to solve and which approaches they will take to do so. It’s great at helping remove resistance to change and can help get buy-in at every level too!

This process of enabling frontline ownership is great in ensuring follow-through and is one of the methods you will want in your toolbox as a facilitator.

Discovery & Action Dialogue (DAD)   #idea generation   #liberating structures   #action   #issue analysis   #remote-friendly   DADs make it easy for a group or community to discover practices and behaviors that enable some individuals (without access to special resources and facing the same constraints) to find better solutions than their peers to common problems. These are called positive deviant (PD) behaviors and practices. DADs make it possible for people in the group, unit, or community to discover by themselves these PD practices. DADs also create favorable conditions for stimulating participants’ creativity in spaces where they can feel safe to invent new and more effective practices. Resistance to change evaporates as participants are unleashed to choose freely which practices they will adopt or try and which problems they will tackle. DADs make it possible to achieve frontline ownership of solutions.

7. Design Sprint 2.0

Want to see how a team can solve big problems and move forward with prototyping and testing solutions in a few days? The Design Sprint 2.0 template from Jake Knapp, author of Sprint, is a complete agenda for a with proven results.

Developing the right agenda can involve difficult but necessary planning. Ensuring all the correct steps are followed can also be stressful or time-consuming depending on your level of experience.

Use this complete 4-day workshop template if you are finding there is no obvious solution to your challenge and want to focus your team around a specific problem that might require a shortcut to launching a minimum viable product or waiting for the organization-wide implementation of a solution.

8. Open space technology

Open space technology- developed by Harrison Owen – creates a space where large groups are invited to take ownership of their problem solving and lead individual sessions. Open space technology is a great format when you have a great deal of expertise and insight in the room and want to allow for different takes and approaches on a particular theme or problem you need to be solved.

Start by bringing your participants together to align around a central theme and focus their efforts. Explain the ground rules to help guide the problem-solving process and then invite members to identify any issue connecting to the central theme that they are interested in and are prepared to take responsibility for.

Once participants have decided on their approach to the core theme, they write their issue on a piece of paper, announce it to the group, pick a session time and place, and post the paper on the wall. As the wall fills up with sessions, the group is then invited to join the sessions that interest them the most and which they can contribute to, then you’re ready to begin!

Everyone joins the problem-solving group they’ve signed up to, record the discussion and if appropriate, findings can then be shared with the rest of the group afterward.

Open Space Technology   #action plan   #idea generation   #problem solving   #issue analysis   #large group   #online   #remote-friendly   Open Space is a methodology for large groups to create their agenda discerning important topics for discussion, suitable for conferences, community gatherings and whole system facilitation

Techniques to identify and analyze problems

Using a problem-solving method to help a team identify and analyze a problem can be a quick and effective addition to any workshop or meeting.

While further actions are always necessary, you can generate momentum and alignment easily, and these activities are a great place to get started.

We’ve put together this list of techniques to help you and your team with problem identification, analysis, and discussion that sets the foundation for developing effective solutions.

Let’s take a look!

  • The Creativity Dice
  • Fishbone Analysis
  • Problem Tree
  • SWOT Analysis
  • Agreement-Certainty Matrix
  • The Journalistic Six
  • LEGO Challenge
  • What, So What, Now What?
  • Journalists

Individual and group perspectives are incredibly important, but what happens if people are set in their minds and need a change of perspective in order to approach a problem more effectively?

Flip It is a method we love because it is both simple to understand and run, and allows groups to understand how their perspectives and biases are formed. 

Participants in Flip It are first invited to consider concerns, issues, or problems from a perspective of fear and write them on a flip chart. Then, the group is asked to consider those same issues from a perspective of hope and flip their understanding.  

No problem and solution is free from existing bias and by changing perspectives with Flip It, you can then develop a problem solving model quickly and effectively.

Flip It!   #gamestorming   #problem solving   #action   Often, a change in a problem or situation comes simply from a change in our perspectives. Flip It! is a quick game designed to show players that perspectives are made, not born.

10. The Creativity Dice

One of the most useful problem solving skills you can teach your team is of approaching challenges with creativity, flexibility, and openness. Games like The Creativity Dice allow teams to overcome the potential hurdle of too much linear thinking and approach the process with a sense of fun and speed. 

In The Creativity Dice, participants are organized around a topic and roll a dice to determine what they will work on for a period of 3 minutes at a time. They might roll a 3 and work on investigating factual information on the chosen topic. They might roll a 1 and work on identifying the specific goals, standards, or criteria for the session.

Encouraging rapid work and iteration while asking participants to be flexible are great skills to cultivate. Having a stage for idea incubation in this game is also important. Moments of pause can help ensure the ideas that are put forward are the most suitable. 

The Creativity Dice   #creativity   #problem solving   #thiagi   #issue analysis   Too much linear thinking is hazardous to creative problem solving. To be creative, you should approach the problem (or the opportunity) from different points of view. You should leave a thought hanging in mid-air and move to another. This skipping around prevents premature closure and lets your brain incubate one line of thought while you consciously pursue another.

11. Fishbone Analysis

Organizational or team challenges are rarely simple, and it’s important to remember that one problem can be an indication of something that goes deeper and may require further consideration to be solved.

Fishbone Analysis helps groups to dig deeper and understand the origins of a problem. It’s a great example of a root cause analysis method that is simple for everyone on a team to get their head around. 

Participants in this activity are asked to annotate a diagram of a fish, first adding the problem or issue to be worked on at the head of a fish before then brainstorming the root causes of the problem and adding them as bones on the fish. 

Using abstractions such as a diagram of a fish can really help a team break out of their regular thinking and develop a creative approach.

Fishbone Analysis   #problem solving   ##root cause analysis   #decision making   #online facilitation   A process to help identify and understand the origins of problems, issues or observations.

12. Problem Tree 

Encouraging visual thinking can be an essential part of many strategies. By simply reframing and clarifying problems, a group can move towards developing a problem solving model that works for them. 

In Problem Tree, groups are asked to first brainstorm a list of problems – these can be design problems, team problems or larger business problems – and then organize them into a hierarchy. The hierarchy could be from most important to least important or abstract to practical, though the key thing with problem solving games that involve this aspect is that your group has some way of managing and sorting all the issues that are raised.

Once you have a list of problems that need to be solved and have organized them accordingly, you’re then well-positioned for the next problem solving steps.

Problem tree   #define intentions   #create   #design   #issue analysis   A problem tree is a tool to clarify the hierarchy of problems addressed by the team within a design project; it represents high level problems or related sublevel problems.

13. SWOT Analysis

Chances are you’ve heard of the SWOT Analysis before. This problem-solving method focuses on identifying strengths, weaknesses, opportunities, and threats is a tried and tested method for both individuals and teams.

Start by creating a desired end state or outcome and bare this in mind – any process solving model is made more effective by knowing what you are moving towards. Create a quadrant made up of the four categories of a SWOT analysis and ask participants to generate ideas based on each of those quadrants.

Once you have those ideas assembled in their quadrants, cluster them together based on their affinity with other ideas. These clusters are then used to facilitate group conversations and move things forward. 

SWOT analysis   #gamestorming   #problem solving   #action   #meeting facilitation   The SWOT Analysis is a long-standing technique of looking at what we have, with respect to the desired end state, as well as what we could improve on. It gives us an opportunity to gauge approaching opportunities and dangers, and assess the seriousness of the conditions that affect our future. When we understand those conditions, we can influence what comes next.

14. Agreement-Certainty Matrix

Not every problem-solving approach is right for every challenge, and deciding on the right method for the challenge at hand is a key part of being an effective team.

The Agreement Certainty matrix helps teams align on the nature of the challenges facing them. By sorting problems from simple to chaotic, your team can understand what methods are suitable for each problem and what they can do to ensure effective results. 

If you are already using Liberating Structures techniques as part of your problem-solving strategy, the Agreement-Certainty Matrix can be an invaluable addition to your process. We’ve found it particularly if you are having issues with recurring problems in your organization and want to go deeper in understanding the root cause. 

Agreement-Certainty Matrix   #issue analysis   #liberating structures   #problem solving   You can help individuals or groups avoid the frequent mistake of trying to solve a problem with methods that are not adapted to the nature of their challenge. The combination of two questions makes it possible to easily sort challenges into four categories: simple, complicated, complex , and chaotic .  A problem is simple when it can be solved reliably with practices that are easy to duplicate.  It is complicated when experts are required to devise a sophisticated solution that will yield the desired results predictably.  A problem is complex when there are several valid ways to proceed but outcomes are not predictable in detail.  Chaotic is when the context is too turbulent to identify a path forward.  A loose analogy may be used to describe these differences: simple is like following a recipe, complicated like sending a rocket to the moon, complex like raising a child, and chaotic is like the game “Pin the Tail on the Donkey.”  The Liberating Structures Matching Matrix in Chapter 5 can be used as the first step to clarify the nature of a challenge and avoid the mismatches between problems and solutions that are frequently at the root of chronic, recurring problems.

Organizing and charting a team’s progress can be important in ensuring its success. SQUID (Sequential Question and Insight Diagram) is a great model that allows a team to effectively switch between giving questions and answers and develop the skills they need to stay on track throughout the process. 

Begin with two different colored sticky notes – one for questions and one for answers – and with your central topic (the head of the squid) on the board. Ask the group to first come up with a series of questions connected to their best guess of how to approach the topic. Ask the group to come up with answers to those questions, fix them to the board and connect them with a line. After some discussion, go back to question mode by responding to the generated answers or other points on the board.

It’s rewarding to see a diagram grow throughout the exercise, and a completed SQUID can provide a visual resource for future effort and as an example for other teams.

SQUID   #gamestorming   #project planning   #issue analysis   #problem solving   When exploring an information space, it’s important for a group to know where they are at any given time. By using SQUID, a group charts out the territory as they go and can navigate accordingly. SQUID stands for Sequential Question and Insight Diagram.

16. Speed Boat

To continue with our nautical theme, Speed Boat is a short and sweet activity that can help a team quickly identify what employees, clients or service users might have a problem with and analyze what might be standing in the way of achieving a solution.

Methods that allow for a group to make observations, have insights and obtain those eureka moments quickly are invaluable when trying to solve complex problems.

In Speed Boat, the approach is to first consider what anchors and challenges might be holding an organization (or boat) back. Bonus points if you are able to identify any sharks in the water and develop ideas that can also deal with competitors!   

Speed Boat   #gamestorming   #problem solving   #action   Speedboat is a short and sweet way to identify what your employees or clients don’t like about your product/service or what’s standing in the way of a desired goal.

17. The Journalistic Six

Some of the most effective ways of solving problems is by encouraging teams to be more inclusive and diverse in their thinking.

Based on the six key questions journalism students are taught to answer in articles and news stories, The Journalistic Six helps create teams to see the whole picture. By using who, what, when, where, why, and how to facilitate the conversation and encourage creative thinking, your team can make sure that the problem identification and problem analysis stages of the are covered exhaustively and thoughtfully. Reporter’s notebook and dictaphone optional.

The Journalistic Six – Who What When Where Why How   #idea generation   #issue analysis   #problem solving   #online   #creative thinking   #remote-friendly   A questioning method for generating, explaining, investigating ideas.

18. LEGO Challenge

Now for an activity that is a little out of the (toy) box. LEGO Serious Play is a facilitation methodology that can be used to improve creative thinking and problem-solving skills. 

The LEGO Challenge includes giving each member of the team an assignment that is hidden from the rest of the group while they create a structure without speaking.

What the LEGO challenge brings to the table is a fun working example of working with stakeholders who might not be on the same page to solve problems. Also, it’s LEGO! Who doesn’t love LEGO! 

LEGO Challenge   #hyperisland   #team   A team-building activity in which groups must work together to build a structure out of LEGO, but each individual has a secret “assignment” which makes the collaborative process more challenging. It emphasizes group communication, leadership dynamics, conflict, cooperation, patience and problem solving strategy.

19. What, So What, Now What?

If not carefully managed, the problem identification and problem analysis stages of the problem-solving process can actually create more problems and misunderstandings.

The What, So What, Now What? problem-solving activity is designed to help collect insights and move forward while also eliminating the possibility of disagreement when it comes to identifying, clarifying, and analyzing organizational or work problems. 

Facilitation is all about bringing groups together so that might work on a shared goal and the best problem-solving strategies ensure that teams are aligned in purpose, if not initially in opinion or insight.

Throughout the three steps of this game, you give everyone on a team to reflect on a problem by asking what happened, why it is important, and what actions should then be taken. 

This can be a great activity for bringing our individual perceptions about a problem or challenge and contextualizing it in a larger group setting. This is one of the most important problem-solving skills you can bring to your organization.

W³ – What, So What, Now What?   #issue analysis   #innovation   #liberating structures   You can help groups reflect on a shared experience in a way that builds understanding and spurs coordinated action while avoiding unproductive conflict. It is possible for every voice to be heard while simultaneously sifting for insights and shaping new direction. Progressing in stages makes this practical—from collecting facts about What Happened to making sense of these facts with So What and finally to what actions logically follow with Now What . The shared progression eliminates most of the misunderstandings that otherwise fuel disagreements about what to do. Voila!

20. Journalists  

Problem analysis can be one of the most important and decisive stages of all problem-solving tools. Sometimes, a team can become bogged down in the details and are unable to move forward.

Journalists is an activity that can avoid a group from getting stuck in the problem identification or problem analysis stages of the process.

In Journalists, the group is invited to draft the front page of a fictional newspaper and figure out what stories deserve to be on the cover and what headlines those stories will have. By reframing how your problems and challenges are approached, you can help a team move productively through the process and be better prepared for the steps to follow.

Journalists   #vision   #big picture   #issue analysis   #remote-friendly   This is an exercise to use when the group gets stuck in details and struggles to see the big picture. Also good for defining a vision.

Problem-solving techniques for developing solutions 

The success of any problem-solving process can be measured by the solutions it produces. After you’ve defined the issue, explored existing ideas, and ideated, it’s time to narrow down to the correct solution.

Use these problem-solving techniques when you want to help your team find consensus, compare possible solutions, and move towards taking action on a particular problem.

  • Improved Solutions
  • Four-Step Sketch
  • 15% Solutions
  • How-Now-Wow matrix
  • Impact Effort Matrix

21. Mindspin  

Brainstorming is part of the bread and butter of the problem-solving process and all problem-solving strategies benefit from getting ideas out and challenging a team to generate solutions quickly. 

With Mindspin, participants are encouraged not only to generate ideas but to do so under time constraints and by slamming down cards and passing them on. By doing multiple rounds, your team can begin with a free generation of possible solutions before moving on to developing those solutions and encouraging further ideation. 

This is one of our favorite problem-solving activities and can be great for keeping the energy up throughout the workshop. Remember the importance of helping people become engaged in the process – energizing problem-solving techniques like Mindspin can help ensure your team stays engaged and happy, even when the problems they’re coming together to solve are complex. 

MindSpin   #teampedia   #idea generation   #problem solving   #action   A fast and loud method to enhance brainstorming within a team. Since this activity has more than round ideas that are repetitive can be ruled out leaving more creative and innovative answers to the challenge.

22. Improved Solutions

After a team has successfully identified a problem and come up with a few solutions, it can be tempting to call the work of the problem-solving process complete. That said, the first solution is not necessarily the best, and by including a further review and reflection activity into your problem-solving model, you can ensure your group reaches the best possible result. 

One of a number of problem-solving games from Thiagi Group, Improved Solutions helps you go the extra mile and develop suggested solutions with close consideration and peer review. By supporting the discussion of several problems at once and by shifting team roles throughout, this problem-solving technique is a dynamic way of finding the best solution. 

Improved Solutions   #creativity   #thiagi   #problem solving   #action   #team   You can improve any solution by objectively reviewing its strengths and weaknesses and making suitable adjustments. In this creativity framegame, you improve the solutions to several problems. To maintain objective detachment, you deal with a different problem during each of six rounds and assume different roles (problem owner, consultant, basher, booster, enhancer, and evaluator) during each round. At the conclusion of the activity, each player ends up with two solutions to her problem.

23. Four Step Sketch

Creative thinking and visual ideation does not need to be confined to the opening stages of your problem-solving strategies. Exercises that include sketching and prototyping on paper can be effective at the solution finding and development stage of the process, and can be great for keeping a team engaged. 

By going from simple notes to a crazy 8s round that involves rapidly sketching 8 variations on their ideas before then producing a final solution sketch, the group is able to iterate quickly and visually. Problem-solving techniques like Four-Step Sketch are great if you have a group of different thinkers and want to change things up from a more textual or discussion-based approach.

Four-Step Sketch   #design sprint   #innovation   #idea generation   #remote-friendly   The four-step sketch is an exercise that helps people to create well-formed concepts through a structured process that includes: Review key information Start design work on paper,  Consider multiple variations , Create a detailed solution . This exercise is preceded by a set of other activities allowing the group to clarify the challenge they want to solve. See how the Four Step Sketch exercise fits into a Design Sprint

24. 15% Solutions

Some problems are simpler than others and with the right problem-solving activities, you can empower people to take immediate actions that can help create organizational change. 

Part of the liberating structures toolkit, 15% solutions is a problem-solving technique that focuses on finding and implementing solutions quickly. A process of iterating and making small changes quickly can help generate momentum and an appetite for solving complex problems.

Problem-solving strategies can live and die on whether people are onboard. Getting some quick wins is a great way of getting people behind the process.   

It can be extremely empowering for a team to realize that problem-solving techniques can be deployed quickly and easily and delineate between things they can positively impact and those things they cannot change. 

15% Solutions   #action   #liberating structures   #remote-friendly   You can reveal the actions, however small, that everyone can do immediately. At a minimum, these will create momentum, and that may make a BIG difference.  15% Solutions show that there is no reason to wait around, feel powerless, or fearful. They help people pick it up a level. They get individuals and the group to focus on what is within their discretion instead of what they cannot change.  With a very simple question, you can flip the conversation to what can be done and find solutions to big problems that are often distributed widely in places not known in advance. Shifting a few grains of sand may trigger a landslide and change the whole landscape.

25. How-Now-Wow Matrix

The problem-solving process is often creative, as complex problems usually require a change of thinking and creative response in order to find the best solutions. While it’s common for the first stages to encourage creative thinking, groups can often gravitate to familiar solutions when it comes to the end of the process. 

When selecting solutions, you don’t want to lose your creative energy! The How-Now-Wow Matrix from Gamestorming is a great problem-solving activity that enables a group to stay creative and think out of the box when it comes to selecting the right solution for a given problem.

Problem-solving techniques that encourage creative thinking and the ideation and selection of new solutions can be the most effective in organisational change. Give the How-Now-Wow Matrix a go, and not just for how pleasant it is to say out loud. 

How-Now-Wow Matrix   #gamestorming   #idea generation   #remote-friendly   When people want to develop new ideas, they most often think out of the box in the brainstorming or divergent phase. However, when it comes to convergence, people often end up picking ideas that are most familiar to them. This is called a ‘creative paradox’ or a ‘creadox’. The How-Now-Wow matrix is an idea selection tool that breaks the creadox by forcing people to weigh each idea on 2 parameters.

26. Impact and Effort Matrix

All problem-solving techniques hope to not only find solutions to a given problem or challenge but to find the best solution. When it comes to finding a solution, groups are invited to put on their decision-making hats and really think about how a proposed idea would work in practice. 

The Impact and Effort Matrix is one of the problem-solving techniques that fall into this camp, empowering participants to first generate ideas and then categorize them into a 2×2 matrix based on impact and effort.

Activities that invite critical thinking while remaining simple are invaluable. Use the Impact and Effort Matrix to move from ideation and towards evaluating potential solutions before then committing to them. 

Impact and Effort Matrix   #gamestorming   #decision making   #action   #remote-friendly   In this decision-making exercise, possible actions are mapped based on two factors: effort required to implement and potential impact. Categorizing ideas along these lines is a useful technique in decision making, as it obliges contributors to balance and evaluate suggested actions before committing to them.

27. Dotmocracy

If you’ve followed each of the problem-solving steps with your group successfully, you should move towards the end of your process with heaps of possible solutions developed with a specific problem in mind. But how do you help a group go from ideation to putting a solution into action? 

Dotmocracy – or Dot Voting -is a tried and tested method of helping a team in the problem-solving process make decisions and put actions in place with a degree of oversight and consensus. 

One of the problem-solving techniques that should be in every facilitator’s toolbox, Dot Voting is fast and effective and can help identify the most popular and best solutions and help bring a group to a decision effectively. 

Dotmocracy   #action   #decision making   #group prioritization   #hyperisland   #remote-friendly   Dotmocracy is a simple method for group prioritization or decision-making. It is not an activity on its own, but a method to use in processes where prioritization or decision-making is the aim. The method supports a group to quickly see which options are most popular or relevant. The options or ideas are written on post-its and stuck up on a wall for the whole group to see. Each person votes for the options they think are the strongest, and that information is used to inform a decision.

All facilitators know that warm-ups and icebreakers are useful for any workshop or group process. Problem-solving workshops are no different.

Use these problem-solving techniques to warm up a group and prepare them for the rest of the process. Activating your group by tapping into some of the top problem-solving skills can be one of the best ways to see great outcomes from your session.

  • Check-in/Check-out
  • Doodling Together
  • Show and Tell
  • Constellations
  • Draw a Tree

28. Check-in / Check-out

Solid processes are planned from beginning to end, and the best facilitators know that setting the tone and establishing a safe, open environment can be integral to a successful problem-solving process.

Check-in / Check-out is a great way to begin and/or bookend a problem-solving workshop. Checking in to a session emphasizes that everyone will be seen, heard, and expected to contribute. 

If you are running a series of meetings, setting a consistent pattern of checking in and checking out can really help your team get into a groove. We recommend this opening-closing activity for small to medium-sized groups though it can work with large groups if they’re disciplined!

Check-in / Check-out   #team   #opening   #closing   #hyperisland   #remote-friendly   Either checking-in or checking-out is a simple way for a team to open or close a process, symbolically and in a collaborative way. Checking-in/out invites each member in a group to be present, seen and heard, and to express a reflection or a feeling. Checking-in emphasizes presence, focus and group commitment; checking-out emphasizes reflection and symbolic closure.

29. Doodling Together  

Thinking creatively and not being afraid to make suggestions are important problem-solving skills for any group or team, and warming up by encouraging these behaviors is a great way to start. 

Doodling Together is one of our favorite creative ice breaker games – it’s quick, effective, and fun and can make all following problem-solving steps easier by encouraging a group to collaborate visually. By passing cards and adding additional items as they go, the workshop group gets into a groove of co-creation and idea development that is crucial to finding solutions to problems. 

Doodling Together   #collaboration   #creativity   #teamwork   #fun   #team   #visual methods   #energiser   #icebreaker   #remote-friendly   Create wild, weird and often funny postcards together & establish a group’s creative confidence.

30. Show and Tell

You might remember some version of Show and Tell from being a kid in school and it’s a great problem-solving activity to kick off a session.

Asking participants to prepare a little something before a workshop by bringing an object for show and tell can help them warm up before the session has even begun! Games that include a physical object can also help encourage early engagement before moving onto more big-picture thinking.

By asking your participants to tell stories about why they chose to bring a particular item to the group, you can help teams see things from new perspectives and see both differences and similarities in the way they approach a topic. Great groundwork for approaching a problem-solving process as a team! 

Show and Tell   #gamestorming   #action   #opening   #meeting facilitation   Show and Tell taps into the power of metaphors to reveal players’ underlying assumptions and associations around a topic The aim of the game is to get a deeper understanding of stakeholders’ perspectives on anything—a new project, an organizational restructuring, a shift in the company’s vision or team dynamic.

31. Constellations

Who doesn’t love stars? Constellations is a great warm-up activity for any workshop as it gets people up off their feet, energized, and ready to engage in new ways with established topics. It’s also great for showing existing beliefs, biases, and patterns that can come into play as part of your session.

Using warm-up games that help build trust and connection while also allowing for non-verbal responses can be great for easing people into the problem-solving process and encouraging engagement from everyone in the group. Constellations is great in large spaces that allow for movement and is definitely a practical exercise to allow the group to see patterns that are otherwise invisible. 

Constellations   #trust   #connection   #opening   #coaching   #patterns   #system   Individuals express their response to a statement or idea by standing closer or further from a central object. Used with teams to reveal system, hidden patterns, perspectives.

32. Draw a Tree

Problem-solving games that help raise group awareness through a central, unifying metaphor can be effective ways to warm-up a group in any problem-solving model.

Draw a Tree is a simple warm-up activity you can use in any group and which can provide a quick jolt of energy. Start by asking your participants to draw a tree in just 45 seconds – they can choose whether it will be abstract or realistic. 

Once the timer is up, ask the group how many people included the roots of the tree and use this as a means to discuss how we can ignore important parts of any system simply because they are not visible.

All problem-solving strategies are made more effective by thinking of problems critically and by exposing things that may not normally come to light. Warm-up games like Draw a Tree are great in that they quickly demonstrate some key problem-solving skills in an accessible and effective way.

Draw a Tree   #thiagi   #opening   #perspectives   #remote-friendly   With this game you can raise awarness about being more mindful, and aware of the environment we live in.

Each step of the problem-solving workshop benefits from an intelligent deployment of activities, games, and techniques. Bringing your session to an effective close helps ensure that solutions are followed through on and that you also celebrate what has been achieved.

Here are some problem-solving activities you can use to effectively close a workshop or meeting and ensure the great work you’ve done can continue afterward.

  • One Breath Feedback
  • Who What When Matrix
  • Response Cards

How do I conclude a problem-solving process?

All good things must come to an end. With the bulk of the work done, it can be tempting to conclude your workshop swiftly and without a moment to debrief and align. This can be problematic in that it doesn’t allow your team to fully process the results or reflect on the process.

At the end of an effective session, your team will have gone through a process that, while productive, can be exhausting. It’s important to give your group a moment to take a breath, ensure that they are clear on future actions, and provide short feedback before leaving the space. 

The primary purpose of any problem-solving method is to generate solutions and then implement them. Be sure to take the opportunity to ensure everyone is aligned and ready to effectively implement the solutions you produced in the workshop.

Remember that every process can be improved and by giving a short moment to collect feedback in the session, you can further refine your problem-solving methods and see further success in the future too.

33. One Breath Feedback

Maintaining attention and focus during the closing stages of a problem-solving workshop can be tricky and so being concise when giving feedback can be important. It’s easy to incur “death by feedback” should some team members go on for too long sharing their perspectives in a quick feedback round. 

One Breath Feedback is a great closing activity for workshops. You give everyone an opportunity to provide feedback on what they’ve done but only in the space of a single breath. This keeps feedback short and to the point and means that everyone is encouraged to provide the most important piece of feedback to them. 

One breath feedback   #closing   #feedback   #action   This is a feedback round in just one breath that excels in maintaining attention: each participants is able to speak during just one breath … for most people that’s around 20 to 25 seconds … unless of course you’ve been a deep sea diver in which case you’ll be able to do it for longer.

34. Who What When Matrix 

Matrices feature as part of many effective problem-solving strategies and with good reason. They are easily recognizable, simple to use, and generate results.

The Who What When Matrix is a great tool to use when closing your problem-solving session by attributing a who, what and when to the actions and solutions you have decided upon. The resulting matrix is a simple, easy-to-follow way of ensuring your team can move forward. 

Great solutions can’t be enacted without action and ownership. Your problem-solving process should include a stage for allocating tasks to individuals or teams and creating a realistic timeframe for those solutions to be implemented or checked out. Use this method to keep the solution implementation process clear and simple for all involved. 

Who/What/When Matrix   #gamestorming   #action   #project planning   With Who/What/When matrix, you can connect people with clear actions they have defined and have committed to.

35. Response cards

Group discussion can comprise the bulk of most problem-solving activities and by the end of the process, you might find that your team is talked out! 

Providing a means for your team to give feedback with short written notes can ensure everyone is head and can contribute without the need to stand up and talk. Depending on the needs of the group, giving an alternative can help ensure everyone can contribute to your problem-solving model in the way that makes the most sense for them.

Response Cards is a great way to close a workshop if you are looking for a gentle warm-down and want to get some swift discussion around some of the feedback that is raised. 

Response Cards   #debriefing   #closing   #structured sharing   #questions and answers   #thiagi   #action   It can be hard to involve everyone during a closing of a session. Some might stay in the background or get unheard because of louder participants. However, with the use of Response Cards, everyone will be involved in providing feedback or clarify questions at the end of a session.

Save time and effort discovering the right solutions

A structured problem solving process is a surefire way of solving tough problems, discovering creative solutions and driving organizational change. But how can you design for successful outcomes?

With SessionLab, it’s easy to design engaging workshops that deliver results. Drag, drop and reorder blocks  to build your agenda. When you make changes or update your agenda, your session  timing   adjusts automatically , saving you time on manual adjustments.

Collaborating with stakeholders or clients? Share your agenda with a single click and collaborate in real-time. No more sending documents back and forth over email.

Explore  how to use SessionLab  to design effective problem solving workshops or  watch this five minute video  to see the planner in action!

Over to you

The problem-solving process can often be as complicated and multifaceted as the problems they are set-up to solve. With the right problem-solving techniques and a mix of creative exercises designed to guide discussion and generate purposeful ideas, we hope we’ve given you the tools to find the best solutions as simply and easily as possible.

Is there a problem-solving technique that you are missing here? Do you have a favorite activity or method you use when facilitating? Let us know in the comments below, we’d love to hear from you! 

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thank you very much for these excellent techniques

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Effective Questions to Support Problem-Solving Thinking

  • September 9, 2015

How do we ask effective questions to support problem-solving thinking?

Asking better questions — and learning to “break the telling habit” has been a passion of mine since I deeply started studying and applying the art of better question-asking around 2010.

In fact, the importance of asking questions (the right questions) is one of the foundations of my work. 

It’s one of the most popular topics here on my blog, in my custom learning programs for organizations, and my on-demand workshops (such as “Break the Telling Habit”) and guided coaching programs such as the Leading to Learn Accelerator.

Problem-Solving in Support of Developing People

Japanese copy of "Managing to Learn"

If your organization is looking for support in developing your people as problem solvers, I recommend starting with focusing on A3 problem-solving thinking.

It’s applicable to all leaders and not only hones people’s ability to solve problems and learn by going to see what is actually happening, but also is a great way of deepening coaching skills of asking effective questions and listening.

A Chain of Learning: Managing to Learn and Leading to Learn

John Shook’s book “Managing to Learn” is the best book I’ve found to describe the A3 problem-solving process and is the basis for this A3 thinking class.

Fun fact — One of the models for the character of Sanderson, the manager / coach in the book, is Isao Yoshino — my friend and subject of my best-selling book Learning to Lead, Leading to Learn — who was one of Shook’s first managers at Toyota in Japan. Shook wrote the foreword to my book and shares reflections about how he learned to ask questions and think more

I learned so much about asking questions from my mentor Margie Hagene, who herself was mentored by John Shook. This is my chain of learning that I now link with you to as we learn together.

There are many questions that we can ask in support of problem-solving, but they differ in the intention and outcome of problem solving ownership. I like to categorize questions into four categories, inspired by the work of Edgar Schein (whose books such as  Humble Inquiry and Helping have been foundational in my learning about asking questions).

Humble Open Inquiry

The most effective questions are either those of pure humble inquiry which are questions for which you don’t have the answer. Humble inquiry questions keep the problem-solving thinking with the problem owner, not the person asking the question.

Diagnostic Inquiry

Other effective questions that can be asked, once the problem is clearly defined, are diagnostic questions.

Diagnostic inquiry questions help the problem solver discover cause and effect, more clearly define the root causes for the gap between the way things should be happening and the way they are happening today, and the link between proposed countermeasures and the problem.

Prompting Inquiry: WARNING!

Prompting questions can take away the ownership of the thinking from the problem solver. These are closed-ended questions, multiple-choice questions, or your idea or suggestion with a question mark at the end.

These questions are like a wolf dressed up in sheep’s clothing — they are really your idea or suggestion with a question mark on it!

Process questions

It’s important to not just focus on solving the problem…but also to understand the process of solving the problem.

Good questions to ask during problem-solving coaching are not always related to the problem at hand, but to the human interaction. Process questions help us understand where we are in the problem-solving process or in the conversation.

If you are practicing asking more effective questions and wanting to improve, you could ask a process question such as “What question was most helpful to you to advance your thinking?”.

Want to learn more about questions — get the guide!

If you don’t have it yet you can  download my free guide “3 Tips to Break the ‘Telling Habit’” ! You’ll learn more about the types of questions, and how to ask them so that you too can break your telling habit!

Asking the right questions is often  about intention .

Get this resource to help you ask more effective questions today!

Examples of effective questions

Below are some of the examples of effective questions that participants in a two-day A3 Thinking and Coaching workshop I led many years ago. When coaching leaders to ask more effective questions, I like to capture real-time examples of questions being asked well.

What do you notice about these questions? (I’ll share some reflections below the image).

Examples of effective questions asked today to develop problem solving thinking in others. #lean #coaching @HCValue pic.twitter.com/aXzVhtI2bb — Katie Anderson (@kbjanderson) August 19, 2015

Qualities of effective questions

Just like in the image above, the most effective questions to support problem-solving share many of the following qualities:

  • Start with WHAT or HOW
  • Do not introduce a solution or idea

Additional categories of problem solving questions

Source: Harvard Business Review "Relearning the Art of Asking Questions", March 2015

An HBR article titled “Relearning the art of asking questions”  highlights four categories of questions that can be used when problem solving:

  • clarifying and

This can be a helpful structure for you to think about how to ask questions to help the other person think more creatively (divergent thinking) or get more clarity (convergent thinking).

Of the questions that are listed above from the A3 thinking class, how would you categorized them based on the HBR article’s definition?

Intention and Practice Leads to Improvement

It’s always inspiring to see, with some dedicated thinking time and practice time, how much people’s skills in problem solving, question asking, and listening can advance.

For example, in this class over two days, people got at least 90-120 minutes to work through a problem they own, and then practice 3-4 sessions of “catchball” (asking and receiving questions) with others as both the problem owner and the coach.

Their questions are dramatically improved on the second day with just some focused practice (see image of questions above)!

This is the same structure of practice that you can learn when you join my self-paced “Breaking the ‘Telling Habit’” workshop,  and unlock your team’s potential by discovering  how  to ask more effective questions. You can take the class at any time, at your own pace.

Additional resources

To learn more tips from me about asking effective questions, listening, and coaching for problem-solving, check out these additional articles:

  • “Leading Daily Improvement: Creating New Habits and Practices to Support Continuous Improvement”
  • “When to ‘A3’: 3 Problem-Solving Tools to Match the Complexity of Your Problem”
  • How to Ask Problem-Solving Questions
  • “How to Get Out of the Habit of Telling”
  • “Be More Than a Coach, be a Coach That Listens” .
  • How to ask questions even if you already know “the answer” .

What is your experience?

How have you practiced becoming a better problem solver or a better coach in support of problem solving? What have you found helpful in asking more effective questions?

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31 Best Wordless Videos to Teach Problem Solving

Wordless videos are a fun and entertaining way to get your students learning and talking. Using wordless videos to teach problem-solving is a great way to keep your students stay engaged all while working on their goals.

Who Could Benefit From Wordless Videos?

Students who struggle to solve social problems can benefit from first practicing problem-solving someone else’s problems in a wordless animation, for example, prior to having to solve the social problems in their own lives. It’s easier to identify problems in someone else’s life than it is in your own life.

wordless-videos

Ways in Which to Use Voiceless Videos

  • Answering wh-questions: Have your students watch the animated short film and then ask them wh-questions.
  • Retell a story/sequencing: After watching the films have your students retell or sequence the short film.
  • Solving hypothetical problems: Use the following wordless videos to teach problem-solving. Stop the video throughout and have your students identify the problem and a possible solution to the problem. Then you can move on to practice solving problems in real life .
  • Predictions/inferences: Stop the video throughout and have your students make predictions and inferences about what might happen next in the film.

Don’t Forget to Grab your Freebie!

Be sure to grab the freebie that goes along with this bundle of wordless videos. The freebie comes with:

  • Problem-solving
  • A set of wh-questions
  • Story retell with predictions

There are 31 sets of the following worksheets.

Before you begin…

  • I have watched all of these short animations to make sure they are appropriate. However, please preview the entire video prior to showing your students as you know best what is appropriate for your level of comfort and for your individual students.
  • Almost all of these videos show ads prior to the start of the animation short. I suggest cueing up the video prior to showing the video to your students as some ads may not be appropriate.

31 Wordless Videos to Teach Problem Solving

1. t he small shoemaker: 5:32 minutes.

This short is about Mr. Botte’s shoemaker’s shop, and the passionate and skillful shoemaker’s daily life is about to be disturbed as another shoemaker creates a street vendor stall just in front of Mr. Botte’s store!

2. The Sweet Cocoon: 5:57 minutes

End video by 4:55. Please preview the end of this video prior to showing it to your students. I have decided to end this video by 4:55 minutes to avoid the sad ending for some of my students.

This animation is about two insects that decide to help a struggling caterpillar in her metamorphosis process!

3. The Wishgranter: 4:48 minutes

This short film is about a world where wishes are granted by mythical beings that live under fountains. The wish granter is forced to go above ground in order to grant a wish of love.

4. Dustin: 7:45 minutes

This super cute animation is about a pug learning to have a new roommate of an automatic cleaning robot.

5. Rollin’ Safari: 2:01 minutes

Enjoy this fun short film about what the world would be like if animals were round.

6. Piper: 3:20 minutes

Watch a hungry sandpiper hatchling as she ventures from her nest for the first time to dig for food by the shoreline. However, the only problem is that the food is buried under the sand where scary waves roll up onto the shore.

7. Hola Llamingo: 3:52 minutes

Enjoy this film about the beautiful, fleeting friendship between a boy and his pinata which comes to life.

8. Soar: 6:14 minutes

This short film called Soar is about a young girl who must help a tiny boy pilot fly home before it’s too late.

9. Brush A Fox Tale: 3:37 minutes

A young fox who enjoys painting has a crush on his neighbor. When he tries to hide it his other paintings come to life to try to convince him otherwise.

10. Fishing with Sam: 5:53 minutes

A pesky little penguin keeps stealing all the fish from a bear, a seal, and two other penguins, but they disguise a plan to take care of that pesky little penguin.

11. The Box: 7:01 minutes

This animation is about an old man who finds a mouse in his house. He ends up taming the mouse he first wanted to get rid of.

12. Coin Operated: 5:14 minutes

Watch this short film about the life of a young man that spans over 70 years in the life of one naive explorer.

13. Partly Cloudy: 5:49 minutes

Enjoy this super cute film. Everyone knows that it is a stork that delivers babies, but where do the storks get the babies from? The answer comes from the clouds, where cloud people sculpt babies from clouds and bring them to life.

14. Lifted: 5:03 minutes

A cute animation about a young alien who is in training to capture a human but gets overwhelmed with all the switches.

15. Ormie The Pig: 3:52 minutes

This fun short is about a pig named Ormie. Ormie wants a cookie. But they are out of reach…or are they? See Ormie’s attempts to gain the warm sweet taste that is his obsession.

16. Embarked: 4:24 minutes

Watch this super cute short about a treehouse who follows his family even after the young boy moves away.

17. SpellBound: 3:06 minutes

A young girl who is jealous of her sister must save her after writing negative thoughts that unexpectedly transform into monsters.

18. The Birds: 3:25 minutes

An animated short about a group of small birds that make fun of a larger funny-looking bird, but when they try and get rid of the larger funny-looking bird their plan backfires and the large bird is soon laughing at his bullies.

19. A Fox and A Mouse: 6:23 minutes

Enjoy this sweet animation as a lonely fox hunts a mouse – and their relationship evolves as two owls begin to get in the middle of the fox’s hunt!

20. Pigeon Impossible: 6:15 minutes

A newbie secret agent is faced with a problem seldom covered in basic training: what to do when a pigeon gets trapped inside your multi-million dollar, government-issued nuclear briefcase.

21. The Children’s Tree: 1:58 minutes

This short film is about an imaginative little girl, a good-hearted old tree, and a helpful butterfly.

22. Hey Deer: 6:15 minutes

This fun short film is about an adorable, cocoa-drinking deer who is eager to tidy and shovel show in front of his house every day. However, there is a suspicious earthquake every night which causes the mess day by day. Between two cups of cocoa, the amazing truth reveals itself which changes the deer’s life forever…

23. Catch It: 5:25 minutes

A group of meerkats takes care of their beloved and unique fruit but a twist happens when a vulture comes and disturbs their peace of mind.

24. Mouse for Sale: 4:16 minutes

This short is about a lonely mouse in a pet shop, craving to be bought by someone. But he’s got one big problem: his huge ears. The kids entering the store keep laughing at him. Will Snickers find the buddy he so desires, someone who will take him for who he is?

25. One Man Band: 4:02 minutes

Watch this super cute short about a young peasant girl with one coin left when she encounters two competing street performers who’d prefer the coin find its way into their tip jars. The little girl is caught in the middle as a musical duel ensues between the one-man-bands.

26. Dust Buddies: 4:05 minutes

A story about the friendship between two dust bunnies who live peacefully under a couch. When an evil maid comes to clean the house and sucks Fuzz into her vacuum, Lint must overcome his fears and set out to rescue his friend.

27. The Stubborn Donkey: 4:25 minutes

The short film is all about a stubborn donkey who is difficult to move but a bit of greek music just could do the trick.

28. The Egyptian Pyramids: 3:36 minutes

This cute animation is about an archaeologist who is about to discover the secret of the Egyptian Pyramids.

29. Minuscule: 5:09 minutes

The short film revolves around the day-to-day existence of slugs and how a caterpillar tries to blend into the family.

30. Jinky Jenkins and Lucky Lou: 3:52 minutes

When the misfortunate Jenkins and the Lucky Lou run into each other one morning, they find a thrilling and fulfilling change of pace as they hurtle down the hills of San Francisco in an ice cream cart.

31. Can I Stay: 3:48 minutes

This sweet short animation is about an apprehensive homeless girl who must traverse a dangerous, wintry city in order to escape her adorable pursuers.

Get me my Problem Solving Wordless Videos Freebie!

Problem Solving Restorative Justice Graphic Visual :

Use this Flip Book Graphic Visual to help your students solve their conflicts with others and to make things right.

identify-problem

  • 1. Identify the Problem: Fill out the scenario by writing down what happened and drawing what happened.
  • 2. Have your Student Identify their Feelings: Draw their emotions and write down their thoughts in the thought bubble.
  • 3. Have the other Student Involved Identify their Feelings: Draw the other person’s emotions and write down the other person’s thoughts in the thought bubble.
  • 4. Make Things Right: Identify how to make things better.
  • 5. My Notes: Fill in any additional information you might find helpful to know or remember.

Get your students talking and problem-solving using these super cute wordless animation videos to teach them problem-solving skills. Also, you can use these short videos to teach story retell, sequencing, answering wh-questions, or inferences/predictions. Are your students ready to start solving real-life problems? Be sure to grab the 71+ problem-solving scenarios freebie to get additional problem-solving practice!

Tuesday 7th of February 2023

I have used this resource numerous times. This is amazing! I appreciate you taking the time to create this and for making it free. My students love them. you visuals and graphics are on point. Will you be making more. I would pay for it as I find it worth it and very useful. Some of the other Wordless Video I have seen that I like include: The Present, Snack Attack, Carrot Crazy, and The Bridge. There are others...Please let us know! Thanks again!

Melissa Berg

Wednesday 8th of February 2023

Hi Judith, Thanks so much for reaching out! I'm happy to know you like this resource. I currently don't have another set in the works, but since it is a fan favorite I can definitely add it to my list of ideas for the future. Thanks for the suggestion and additional videos to look into. All my best, Melissa

Monday 7th of November 2022

This is great for my high-functioning autism students!

The Best Handout for Phonological Processing Disorder Therapy - Speech Therapy Store

Monday 11th of May 2020

[…] 31 BEST WORDLESS VIDEOS TO TEACH PROBLEM SOLVING […]

430+ Free Multisyllabic Words List Activity Bundle - Speech Therapy Store

Saturday 2nd of May 2020

108 Free Speech Therapy Wh Questions Printable - Speech Therapy Store

Friday 1st of May 2020

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25 Design Thinking Questions: What To Ask + Answer Examples

Design thinking questions set your organization on a path to lasting success. Customer experience innovation is just a question away.

As Walter Isaacson, acclaimed biographer of creative genius Steve Jobs, emphasizes, “Innovation distinguishes between a leader and a follower.” The pursuit of innovation in business is what sets leaders apart; it’s the driving force behind the transformation of customer experiences. Every innovation, every groundbreaking product, and every revolutionary service begins with a question. That’s where the journey of design thinking questions and the power of asking comes into play.

Design Thinking isn’t just a methodology but a culture, and it’s been the driving force behind many remarkable creations. And what fuels this culture is all about asking the right questions.

Although formalized in the 21st century, design thinking has deep roots in history. In the 1950s, brilliant minds at Stanford University were already exploring new ways to enhance creative thinking. The goal was simple: breaking free from conventional problem-solving strategies. Let’s jump now to the 21st century, where design thinking has become a structured methodology at the heart of many renowned organizations’ strategies, such as Apple, Google, and Amazon.

What Are Design Thinking Questions?

The journey of design thinking is underpinned by a singular philosophy: to understand a problem truly, you must question it thoroughly and empathize with its challenges. This is where design thinking questions come into play.

Design thinking questions are open-ended, thought-provoking inquiries to understand a problem’s depths. These questions don’t just scratch the surface; they delve into the heart of the matter, searching for insights, ideas, and opportunities. The true power of these questions lies in their ability to cultivate empathy , unlock creativity , and catalyze innovative solutions.

We put together a table showcasing the elements of good design thinking questions:

These elements guide the formulation of effective design thinking questions essential for uncovering insights, sparking innovation, and solving complex problems through a human-centered approach.

What Are the Questions of Design Thinking and Their Use?

Behind design thinking, there’s a series of carefully crafted questions, each designed to guide problem-solvers through the journey of creativity and innovation. These questions serve several vital functions like:

  • Empathy Building: They encourage the development of empathy for the end-users or the people affected by the problem you’re solving. These questions put you in their shoes to truly understand their needs and desires.
  • Problem Definition: The right questions help you accurately define the problem you’re dealing with. You uncover hidden issues and complexities by questioning the situation from different angles.
  • Ideation: Design thinking questions stimulate ideation. They fuel creativity, inspire innovative ideas, and help teams think outside the box.
  • Solution Validation: Once you’ve generated ideas and developed solutions, questions become tools for validating your concepts. They help you ensure that the proposed solutions indeed address the problem.
  • Continuous Improvement: Design thinking questions don’t stop with the first solution. They play a crucial role in ongoing evaluation, helping you continuously refine and enhance your offerings.

What Are the Most Important Points of Design Thinking?

To truly grasp the essence of design thinking questions, consider these vital principles that underpin the whole approach:

  • User-Centric Approach: Design thinking fundamentally addresses the end-users’ needs and desires. Your questions should revolve around understanding them, their challenges, and their aspirations.
  • Iterative Process: Design thinking isn’t a linear journey; it’s a continuous loop of understanding, ideating, prototyping, and testing. Questions guide you through these iterations.
  • Problem Framing: Before diving into solutions, design thinking encourages an in-depth understanding of the problem itself. Your questions should focus on framing the issue from multiple perspectives.
  • Collaboration: Design thinking is a collaborative effort. The questions foster teamwork, bringing together diverse skills and perspectives.
  • Prototype Testing: Questions are tools for validating prototypes. The process includes creating a basic version of the solution and testing it to gather feedback, which is then incorporated into improvements.

In summary, design thinking is an innovation-driven approach that thrives on customer empathy , problem-solving, and continuous improvement, all facilitated by thought-provoking, open-ended questions.

Design Thinking Question Types

Throughout the design thinking process, specific types of questions serve as guiding stars, illuminating the path to innovation and customer-centric solutions:

  • These questions go beyond the surface, delving into the heart of the matter: the people. They invite you to walk in your end-users or stakeholders’ shoes, to see the world through their eyes. When you ask empathizing questions, you’re on a quest to truly understand their needs, desires, challenges, and aspirations. It’s about peeling back the layers and getting to the core of human experiences. With empathizing questions, you unlock the profound insights needed to create solutions that genuinely resonate with people.
  • In the realm of design thinking, defining the problem is an art form. These questions are like the skilled strokes of a painter’s brush, meticulously crafting the contours of the challenge at hand. They prompt you to consider the subtle details, the shades of the issue that might have gone unnoticed. With problem definition questions, you frame the challenge with precision, ensuring you’re targeting the right problem—no more, no less. They provide the scaffolding for your entire creative process.
  • If empathy questions allow you to understand, ideation questions inspire you to dream to explore the uncharted territories of imagination. They’re your passport to a realm where possibilities are endless, and conventional thinking takes a back seat. These questions aren’t just about generating ideas; they’re about opening the doors to unbridled creativity. Ideation questions are open-ended, enticing you to challenge the status quo and venture into the territory of “thinking outside the box.” In this realm, groundbreaking ideas are born.
  • You have ideas—bold, innovative, and possibly game-changing. But how do you know which ones have the potential to revolutionize your industry? That’s where validation questions come into play. They are the litmus test, the rigorous assessment that ensures your solutions are on target. Validation questions are the guardians of practicality, making certain that your ideas are not just impressive on paper but feasible in the real world. They help you confirm that the proposed solutions genuinely address the problem and, most importantly, the needs of your users.
  • Once your solution is out in the wild, your journey doesn’t end; it transforms into an ongoing quest for refinement and enhancement. Iterative questions are the driving force behind this evolution. They encourage you to listen, learn, and adapt. With these questions, you delve into the feedback, data, and user experiences. You ask what’s working, what’s not, and most crucially, how you can make it better. Iterative questions are the engines of continuous improvement, enabling you to evolve your solutions harmoniously with the ever-changing landscape of customer needs and market dynamics.

With this arsenal of questions, design thinking becomes a powerful vehicle for innovation and transformation, propelling your organization to new heights of customer satisfaction and competitive success.

Design Thinking Success Examples

The impact of design thinking questions is most evident in the real-world examples of companies and organizations that have successfully employed this approach.

  • Apple: One of the pioneers in using design thinking, Apple applies this philosophy from product design to the customer experience. They frequently ask empathizing questions like, “ How can we make the iPhone experience even more intuitive? “
  • Google: Google’s work culture revolves around creative problem-solving. Their teams use ideation questions such as, “ What are new ways to simplify complex data access for users? “
  • Amazon: Amazon applies design thinking to enhance its customer service and satisfaction. Questions like, “How can we make the customer’s online shopping experience more seamless and enjoyable? ” drive their innovation.
  • IDEO: A global design consultancy, IDEO, is renowned for its design thinking expertise. They ask many problem definition questions to deeply understand various challenges before proposing solutions.

Free Template: 25 Design Thinking Questions (with Answer Examples)

Design thinking questions with example hypothetical answers:

Feel free to adapt these questions to your specific design thinking project and use them as a starting point for your journey into innovative problem-solving and product development.

Design Thinking Questions with QuestionPro

Integrating QuestionPro into your design thinking process can be a game-changer. Our suite of tools and solutions empowers you to formulate the right design thinking questions, collect valuable feedback, and convert insights into actionable strategies.

Whether you’re looking to enhance your product, service, or overall customer experience, our platform offers:

  • Survey Design: Create custom surveys tailored to your design thinking needs with our intuitive survey builder.
  • Feedback Collection: Gather feedback and responses effectively from diverse sources, from customers to employees.
  • Data Analysis: Utilize advanced analytics to decipher the insights gained from your design thinking questions.
  • Actionable Insights: Transform insights into actionable strategies for innovation and continuous improvement.

Design thinking questions are the compass guiding you through the intricate terrain of innovation. They empower you to understand, define, ideate, validate, and improve solutions.

When harnessed effectively, these questions can unlock a world of creativity and set your organization on a path to lasting success. So, embark on this journey with the right questions, and remember, innovation is just a question away.

LEARN MORE         FREE TRIAL

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120 Math Word Problems To Challenge Students Grades 1 to 8

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Written by Marcus Guido

Hey teachers! 👋

Use Prodigy to spark a love for math in your students – including when solving word problems!

  • Teaching Tools
  • Subtraction
  • Multiplication
  • Mixed operations
  • Ordering and number sense
  • Comparing and sequencing
  • Physical measurement
  • Ratios and percentages
  • Probability and data relationships

You sit at your desk, ready to put a math quiz, test or activity together. The questions flow onto the document until you hit a section for word problems.

A jolt of creativity would help. But it doesn’t come.

Whether you’re a 3rd grade teacher or an 8th grade teacher preparing students for high school, translating math concepts into real world examples can certainly be a challenge.

This resource is your jolt of creativity. It provides examples and templates of math word problems for 1st to 8th grade classes.

There are 120 examples in total.

The list of examples is supplemented by tips to create engaging and challenging math word problems.

120 Math word problems, categorized by skill

Addition word problems.

A teacher is teaching three students with a whiteboard happily.

Best for: 1st grade, 2nd grade

1. Adding to 10: Ariel was playing basketball. 1 of her shots went in the hoop. 2 of her shots did not go in the hoop. How many shots were there in total?

2. Adding to 20: Adrianna has 10 pieces of gum to share with her friends. There wasn’t enough gum for all her friends, so she went to the store to get 3 more pieces of gum. How many pieces of gum does Adrianna have now?

3. Adding to 100: Adrianna has 10 pieces of gum to share with her friends. There wasn’t enough gum for all her friends, so she went to the store and got 70 pieces of strawberry gum and 10 pieces of bubble gum. How many pieces of gum does Adrianna have now?

4. Adding Slightly over 100: The restaurant has 175 normal chairs and 20 chairs for babies. How many chairs does the restaurant have in total?

5. Adding to 1,000: How many cookies did you sell if you sold 320 chocolate cookies and 270 vanilla cookies?

6. Adding to and over 10,000: The hobby store normally sells 10,576 trading cards per month. In June, the hobby store sold 15,498 more trading cards than normal. In total, how many trading cards did the hobby store sell in June?

7. Adding 3 Numbers: Billy had 2 books at home. He went to the library to take out 2 more books. He then bought 1 book. How many books does Billy have now?

8. Adding 3 Numbers to and over 100: Ashley bought a big bag of candy. The bag had 102 blue candies, 100 red candies and 94 green candies. How many candies were there in total?

Subtraction word problems

Best for: 1st grade, second grade

9. Subtracting to 10: There were 3 pizzas in total at the pizza shop. A customer bought 1 pizza. How many pizzas are left?

10. Subtracting to 20: Your friend said she had 11 stickers. When you helped her clean her desk, she only had a total of 10 stickers. How many stickers are missing?

11. Subtracting to 100: Adrianna has 100 pieces of gum to share with her friends. When she went to the park, she shared 10 pieces of strawberry gum. When she left the park, Adrianna shared another 10 pieces of bubble gum. How many pieces of gum does Adrianna have now?

Five middle school students sitting at a row of desks playing Prodigy Math on tablets.

Practice math word problems with Prodigy Math

Join millions of teachers using Prodigy to make learning fun and differentiate instruction as they answer in-game questions, including math word problems from 1st to 8th grade!

12. Subtracting Slightly over 100: Your team scored a total of 123 points. 67 points were scored in the first half. How many were scored in the second half?

13. Subtracting to 1,000: Nathan has a big ant farm. He decided to sell some of his ants. He started with 965 ants. He sold 213. How many ants does he have now?

14. Subtracting to and over 10,000: The hobby store normally sells 10,576 trading cards per month. In July, the hobby store sold a total of 20,777 trading cards. How many more trading cards did the hobby store sell in July compared with a normal month?

15. Subtracting 3 Numbers: Charlene had a pack of 35 pencil crayons. She gave 6 to her friend Theresa. She gave 3 to her friend Mandy. How many pencil crayons does Charlene have left?

16. Subtracting 3 Numbers to and over 100: Ashley bought a big bag of candy to share with her friends. In total, there were 296 candies. She gave 105 candies to Marissa. She also gave 86 candies to Kayla. How many candies were left?

Multiplication word problems

A hand holding a pen is doing calculation on a pice of papper

Best for: 2nd grade, 3rd grade

17. Multiplying 1-Digit Integers: Adrianna needs to cut a pan of brownies into pieces. She cuts 6 even columns and 3 even rows into the pan. How many brownies does she have?

18. Multiplying 2-Digit Integers: A movie theatre has 25 rows of seats with 20 seats in each row. How many seats are there in total?

19. Multiplying Integers Ending with 0: A clothing company has 4 different kinds of sweatshirts. Each year, the company makes 60,000 of each kind of sweatshirt. How many sweatshirts does the company make each year?

20. Multiplying 3 Integers: A bricklayer stacks bricks in 2 rows, with 10 bricks in each row. On top of each row, there is a stack of 6 bricks. How many bricks are there in total?

21. Multiplying 4 Integers: Cayley earns $5 an hour by delivering newspapers. She delivers newspapers 3 days each week, for 4 hours at a time. After delivering newspapers for 8 weeks, how much money will Cayley earn?

Division word problems

Best for: 3rd grade, 4th grade, 5th grade

22. Dividing 1-Digit Integers: If you have 4 pieces of candy split evenly into 2 bags, how many pieces of candy are in each bag?

23. Dividing 2-Digit Integers: If you have 80 tickets for the fair and each ride costs 5 tickets, how many rides can you go on?

24. Dividing Numbers Ending with 0: The school has $20,000 to buy new computer equipment. If each piece of equipment costs $50, how many pieces can the school buy in total?

25. Dividing 3 Integers: Melissa buys 2 packs of tennis balls for $12 in total. All together, there are 6 tennis balls. How much does 1 pack of tennis balls cost? How much does 1 tennis ball cost?

26. Interpreting Remainders: An Italian restaurant receives a shipment of 86 veal cutlets. If it takes 3 cutlets to make a dish, how many cutlets will the restaurant have left over after making as many dishes as possible?

Mixed operations word problems

A female teacher is instructing student math on a blackboard

27. Mixing Addition and Subtraction: There are 235 books in a library. On Monday, 123 books are taken out. On Tuesday, 56 books are brought back. How many books are there now?

28. Mixing Multiplication and Division: There is a group of 10 people who are ordering pizza. If each person gets 2 slices and each pizza has 4 slices, how many pizzas should they order?

29. Mixing Multiplication, Addition and Subtraction: Lana has 2 bags with 2 marbles in each bag. Markus has 2 bags with 3 marbles in each bag. How many more marbles does Markus have?

30. Mixing Division, Addition and Subtraction: Lana has 3 bags with the same amount of marbles in them, totaling 12 marbles. Markus has 3 bags with the same amount of marbles in them, totaling 18 marbles. How many more marbles does Markus have in each bag?

Ordering and number sense word problems

31. Counting to Preview Multiplication: There are 2 chalkboards in your classroom. If each chalkboard needs 2 pieces of chalk, how many pieces do you need in total?

32. Counting to Preview Division: There are 3 chalkboards in your classroom. Each chalkboard has 2 pieces of chalk. This means there are 6 pieces of chalk in total. If you take 1 piece of chalk away from each chalkboard, how many will there be in total?

33. Composing Numbers: What number is 6 tens and 10 ones?

34. Guessing Numbers: I have a 7 in the tens place. I have an even number in the ones place. I am lower than 74. What number am I?

35. Finding the Order: In the hockey game, Mitchell scored more points than William but fewer points than Auston. Who scored the most points? Who scored the fewest points?

Fractions word problems

A student is drawing on a notebook, holding a pencil.

Best for: 3rd grade, 4th grade, 5th grade, 6th grade

36. Finding Fractions of a Group: Julia went to 10 houses on her street for Halloween. 5 of the houses gave her a chocolate bar. What fraction of houses on Julia’s street gave her a chocolate bar?

37. Finding Unit Fractions: Heather is painting a portrait of her best friend, Lisa. To make it easier, she divides the portrait into 6 equal parts. What fraction represents each part of the portrait?

38. Adding Fractions with Like Denominators: Noah walks ⅓ of a kilometre to school each day. He also walks ⅓ of a kilometre to get home after school. How many kilometres does he walk in total?

39. Subtracting Fractions with Like Denominators: Last week, Whitney counted the number of juice boxes she had for school lunches. She had ⅗ of a case. This week, it’s down to ⅕ of a case. How much of the case did Whitney drink?

40. Adding Whole Numbers and Fractions with Like Denominators: At lunchtime, an ice cream parlor served 6 ¼ scoops of chocolate ice cream, 5 ¾ scoops of vanilla and 2 ¾ scoops of strawberry. How many scoops of ice cream did the parlor serve in total?

41. Subtracting Whole Numbers and Fractions with Like Denominators: For a party, Jaime had 5 ⅓ bottles of cola for her friends to drink. She drank ⅓ of a bottle herself. Her friends drank 3 ⅓. How many bottles of cola does Jaime have left?

42. Adding Fractions with Unlike Denominators: Kevin completed ½ of an assignment at school. When he was home that evening, he completed ⅚ of another assignment. How many assignments did Kevin complete?

43. Subtracting Fractions with Unlike Denominators: Packing school lunches for her kids, Patty used ⅞ of a package of ham. She also used ½ of a package of turkey. How much more ham than turkey did Patty use?

44. Multiplying Fractions: During gym class on Wednesday, the students ran for ¼ of a kilometre. On Thursday, they ran ½ as many kilometres as on Wednesday. How many kilometres did the students run on Thursday? Write your answer as a fraction.

45. Dividing Fractions: A clothing manufacturer uses ⅕ of a bottle of colour dye to make one pair of pants. The manufacturer used ⅘ of a bottle yesterday. How many pairs of pants did the manufacturer make?

46. Multiplying Fractions with Whole Numbers: Mark drank ⅚ of a carton of milk this week. Frank drank 7 times more milk than Mark. How many cartons of milk did Frank drink? Write your answer as a fraction, or as a whole or mixed number.

Decimals word problems

Best for: 4th grade, 5th grade

47. Adding Decimals: You have 2.6 grams of yogurt in your bowl and you add another spoonful of 1.3 grams. How much yogurt do you have in total?

48. Subtracting Decimals: Gemma had 25.75 grams of frosting to make a cake. She decided to use only 15.5 grams of the frosting. How much frosting does Gemma have left?

49. Multiplying Decimals with Whole Numbers: Marshall walks a total of 0.9 kilometres to and from school each day. After 4 days, how many kilometres will he have walked?

50. Dividing Decimals by Whole Numbers: To make the Leaning Tower of Pisa from spaghetti, Mrs. Robinson bought 2.5 kilograms of spaghetti. Her students were able to make 10 leaning towers in total. How many kilograms of spaghetti does it take to make 1 leaning tower?

51. Mixing Addition and Subtraction of Decimals: Rocco has 1.5 litres of orange soda and 2.25 litres of grape soda in his fridge. Antonio has 1.15 litres of orange soda and 0.62 litres of grape soda. How much more soda does Rocco have than Angelo?

52. Mixing Multiplication and Division of Decimals: 4 days a week, Laura practices martial arts for 1.5 hours. Considering a week is 7 days, what is her average practice time per day each week?

Comparing and sequencing word problems

Four students are sitting together and discussing math questions

Best for: Kindergarten, 1st grade, 2nd grade

53. Comparing 1-Digit Integers: You have 3 apples and your friend has 5 apples. Who has more?

54. Comparing 2-Digit Integers: You have 50 candies and your friend has 75 candies. Who has more?

55. Comparing Different Variables: There are 5 basketballs on the playground. There are 7 footballs on the playground. Are there more basketballs or footballs?

56. Sequencing 1-Digit Integers: Erik has 0 stickers. Every day he gets 1 more sticker. How many days until he gets 3 stickers?

57. Skip-Counting by Odd Numbers: Natalie began at 5. She skip-counted by fives. Could she have said the number 20?

58. Skip-Counting by Even Numbers: Natasha began at 0. She skip-counted by eights. Could she have said the number 36?

59. Sequencing 2-Digit Numbers: Each month, Jeremy adds the same number of cards to his baseball card collection. In January, he had 36. 48 in February. 60 in March. How many baseball cards will Jeremy have in April?

Time word problems

66. Converting Hours into Minutes: Jeremy helped his mom for 1 hour. For how many minutes was he helping her?

69. Adding Time: If you wake up at 7:00 a.m. and it takes you 1 hour and 30 minutes to get ready and walk to school, at what time will you get to school?

70. Subtracting Time: If a train departs at 2:00 p.m. and arrives at 4:00 p.m., how long were passengers on the train for?

71. Finding Start and End Times: Rebecca left her dad’s store to go home at twenty to seven in the evening. Forty minutes later, she was home. What time was it when she arrived home?

Money word problems

Best for: 1st grade, 2nd grade, 3rd grade, 4th grade, 5th grade

60. Adding Money: Thomas and Matthew are saving up money to buy a video game together. Thomas has saved $30. Matthew has saved $35. How much money have they saved up together in total?

61. Subtracting Money: Thomas has $80 saved up. He uses his money to buy a video game. The video game costs $67. How much money does he have left?

62. Multiplying Money: Tim gets $5 for delivering the paper. How much money will he have after delivering the paper 3 times?

63. Dividing Money: Robert spent $184.59 to buy 3 hockey sticks. If each hockey stick was the same price, how much did 1 cost?

64. Adding Money with Decimals: You went to the store and bought gum for $1.25 and a sucker for $0.50. How much was your total?

65. Subtracting Money with Decimals: You went to the store with $5.50. You bought gum for $1.25, a chocolate bar for $1.15 and a sucker for $0.50. How much money do you have left?

67. Applying Proportional Relationships to Money: Jakob wants to invite 20 friends to his birthday, which will cost his parents $250. If he decides to invite 15 friends instead, how much money will it cost his parents? Assume the relationship is directly proportional.

68. Applying Percentages to Money: Retta put $100.00 in a bank account that gains 20% interest annually. How much interest will be accumulated in 1 year? And if she makes no withdrawals, how much money will be in the account after 1 year?

Physical measurement word problems

A girl is doing math practice

Best for: 1st grade, 2nd grade, 3rd grade, 4th grade

72. Comparing Measurements: Cassandra’s ruler is 22 centimetres long. April’s ruler is 30 centimetres long. How many centimetres longer is April’s ruler?

73. Contextualizing Measurements: Picture a school bus. Which unit of measurement would best describe the length of the bus? Centimetres, metres or kilometres?

74. Adding Measurements: Micha’s dad wants to try to save money on gas, so he has been tracking how much he uses. Last year, Micha’s dad used 100 litres of gas. This year, her dad used 90 litres of gas. How much gas did he use in total for the two years?

75. Subtracting Measurements: Micha’s dad wants to try to save money on gas, so he has been tracking how much he uses. Over the past two years, Micha’s dad used 200 litres of gas. This year, he used 100 litres of gas. How much gas did he use last year?

A tablet showing an example of Prodigy Math's battle gameplay.

76. Multiplying Volume and Mass: Kiera wants to make sure she has strong bones, so she drinks 2 litres of milk every week. After 3 weeks, how many litres of milk will Kiera drink?

77. Dividing Volume and Mass: Lillian is doing some gardening, so she bought 1 kilogram of soil. She wants to spread the soil evenly between her 2 plants. How much will each plant get?

78. Converting Mass: Inger goes to the grocery store and buys 3 squashes that each weigh 500 grams. How many kilograms of squash did Inger buy?

79. Converting Volume: Shad has a lemonade stand and sold 20 cups of lemonade. Each cup was 500 millilitres. How many litres did Shad sell in total?

80. Converting Length: Stacy and Milda are comparing their heights. Stacy is 1.5 meters tall. Milda is 10 centimetres taller than Stacy. What is Milda’s height in centimetres?

81. Understanding Distance and Direction: A bus leaves the school to take students on a field trip. The bus travels 10 kilometres south, 10 kilometres west, another 5 kilometres south and 15 kilometres north. To return to the school, in which direction does the bus have to travel? How many kilometres must it travel in that direction?

Ratios and percentages word problems

Best for: 4th grade, 5th grade, 6th grade

82. Finding a Missing Number: The ratio of Jenny’s trophies to Meredith’s trophies is 7:4. Jenny has 28 trophies. How many does Meredith have?

83. Finding Missing Numbers: The ratio of Jenny’s trophies to Meredith’s trophies is 7:4. The difference between the numbers is 12. What are the numbers?

84. Comparing Ratios: The school’s junior band has 10 saxophone players and 20 trumpet players. The school’s senior band has 18 saxophone players and 29 trumpet players. Which band has the higher ratio of trumpet to saxophone players?

85. Determining Percentages: Mary surveyed students in her school to find out what their favourite sports were. Out of 1,200 students, 455 said hockey was their favourite sport. What percentage of students said hockey was their favourite sport?

86. Determining Percent of Change: A decade ago, Oakville’s population was 67,624 people. Now, it is 190% larger. What is Oakville’s current population?

87. Determining Percents of Numbers: At the ice skate rental stand, 60% of 120 skates are for boys. If the rest of the skates are for girls, how many are there?

88. Calculating Averages: For 4 weeks, William volunteered as a helper for swimming classes. The first week, he volunteered for 8 hours. He volunteered for 12 hours in the second week, and another 12 hours in the third week. The fourth week, he volunteered for 9 hours. For how many hours did he volunteer per week, on average?

Probability and data relationships word problems

Two students are calculating on a whiteboard

Best for: 4th grade, 5th grade, 6th grade, 7th grade

89. Understanding the Premise of Probability: John wants to know his class’s favourite TV show, so he surveys all of the boys. Will the sample be representative or biased?

90. Understanding Tangible Probability: The faces on a fair number die are labelled 1, 2, 3, 4, 5 and 6. You roll the die 12 times. How many times should you expect to roll a 1?

91. Exploring Complementary Events: The numbers 1 to 50 are in a hat. If the probability of drawing an even number is 25/50, what is the probability of NOT drawing an even number? Express this probability as a fraction.

92. Exploring Experimental Probability: A pizza shop has recently sold 15 pizzas. 5 of those pizzas were pepperoni. Answering with a fraction, what is the experimental probability that he next pizza will be pepperoni?

93. Introducing Data Relationships: Maurita and Felice each take 4 tests. Here are the results of Maurita’s 4 tests: 4, 4, 4, 4. Here are the results for 3 of Felice’s 4 tests: 3, 3, 3. If Maurita’s mean for the 4 tests is 1 point higher than Felice’s, what’s the score of Felice’s 4th test?

94. Introducing Proportional Relationships: Store A is selling 7 pounds of bananas for $7.00. Store B is selling 3 pounds of bananas for $6.00. Which store has the better deal?

95. Writing Equations for Proportional Relationships: Lionel loves soccer, but has trouble motivating himself to practice. So, he incentivizes himself through video games. There is a proportional relationship between the amount of drills Lionel completes, in x , and for how many hours he plays video games, in y . When Lionel completes 10 drills, he plays video games for 30 minutes. Write the equation for the relationship between x and y .

Geometry word problems

Best for: 4th grade, 5th grade, 6th grade, 7th grade, 8th grade

96. Introducing Perimeter:  The theatre has 4 chairs in a row. There are 5 rows. Using rows as your unit of measurement, what is the perimeter?

97. Introducing Area: The theatre has 4 chairs in a row. There are 5 rows. How many chairs are there in total?

98. Introducing Volume: Aaron wants to know how much candy his container can hold. The container is 20 centimetres tall, 10 centimetres long and 10 centimetres wide. What is the container’s volume?

99. Understanding 2D Shapes: Kevin draws a shape with 4 equal sides. What shape did he draw?

100. Finding the Perimeter of 2D Shapes: Mitchell wrote his homework questions on a piece of square paper. Each side of the paper is 8 centimetres. What is the perimeter?

101. Determining the Area of 2D Shapes: A single trading card is 9 centimetres long by 6 centimetres wide. What is its area?

102. Understanding 3D Shapes: Martha draws a shape that has 6 square faces. What shape did she draw?

103. Determining the Surface Area of 3D Shapes: What is the surface area of a cube that has a width of 2cm, height of 2 cm and length of 2 cm?

104. Determining the Volume of 3D Shapes: Aaron’s candy container is 20 centimetres tall, 10 centimetres long and 10 centimetres wide. Bruce’s container is 25 centimetres tall, 9 centimetres long and 9 centimetres wide. Find the volume of each container. Based on volume, whose container can hold more candy?

105. Identifying Right-Angled Triangles: A triangle has the following side lengths: 3 cm, 4 cm and 5 cm. Is this triangle a right-angled triangle?

106. Identifying Equilateral Triangles: A triangle has the following side lengths: 4 cm, 4 cm and 4 cm. What kind of triangle is it?

107. Identifying Isosceles Triangles: A triangle has the following side lengths: 4 cm, 5 cm and 5 cm. What kind of triangle is it?

108. Identifying Scalene Triangles: A triangle has the following side lengths: 4 cm, 5 cm and 6 cm. What kind of triangle is it?

109. Finding the Perimeter of Triangles: Luigi built a tent in the shape of an equilateral triangle. The perimeter is 21 metres. What is the length of each of the tent’s sides?

110. Determining the Area of Triangles: What is the area of a triangle with a base of 2 units and a height of 3 units?

111. Applying Pythagorean Theorem: A right triangle has one non-hypotenuse side length of 3 inches and the hypotenuse measures 5 inches. What is the length of the other non-hypotenuse side?

112. Finding a Circle’s Diameter: Jasmin bought a new round backpack. Its area is 370 square centimetres. What is the round backpack’s diameter?

113. Finding a Circle's Area: Captain America’s circular shield has a diameter of 76.2 centimetres. What is the area of his shield?

114. Finding a Circle’s Radius: Skylar lives on a farm, where his dad keeps a circular corn maze. The corn maze has a diameter of 2 kilometres. What is the maze’s radius?

Variables word problems

A hand is calculating math problem on a blacboard

Best for: 6th grade, 7th grade, 8th grade

115. Identifying Independent and Dependent Variables: Victoria is baking muffins for her class. The number of muffins she makes is based on how many classmates she has. For this equation, m is the number of muffins and c is the number of classmates. Which variable is independent and which variable is dependent?

116. Writing Variable Expressions for Addition: Last soccer season, Trish scored g goals. Alexa scored 4 more goals than Trish. Write an expression that shows how many goals Alexa scored.

117. Writing Variable Expressions for Subtraction: Elizabeth eats a healthy, balanced breakfast b times a week. Madison sometimes skips breakfast. In total, Madison eats 3 fewer breakfasts a week than Elizabeth. Write an expression that shows how many times a week Madison eats breakfast.

118. Writing Variable Expressions for Multiplication: Last hockey season, Jack scored g goals. Patrik scored twice as many goals than Jack. Write an expression that shows how many goals Patrik scored.

119. Writing Variable Expressions for Division: Amanda has c chocolate bars. She wants to distribute the chocolate bars evenly among 3 friends. Write an expression that shows how many chocolate bars 1 of her friends will receive.

120. Solving Two-Variable Equations: This equation shows how the amount Lucas earns from his after-school job depends on how many hours he works: e = 12h . The variable h represents how many hours he works. The variable e represents how much money he earns. How much money will Lucas earn after working for 6 hours?

How to easily make your own math word problems & word problems worksheets

Two teachers are discussing math with a pen and a notebook

Armed with 120 examples to spark ideas, making your own math word problems can engage your students and ensure alignment with lessons. Do:

  • Link to Student Interests:  By framing your word problems with student interests, you’ll likely grab attention. For example, if most of your class loves American football, a measurement problem could involve the throwing distance of a famous quarterback.
  • Make Questions Topical:  Writing a word problem that reflects current events or issues can engage students by giving them a clear, tangible way to apply their knowledge.
  • Include Student Names:  Naming a question’s characters after your students is an easy way make subject matter relatable, helping them work through the problem.
  • Be Explicit:  Repeating keywords distills the question, helping students focus on the core problem.
  • Test Reading Comprehension:  Flowery word choice and long sentences can hide a question’s key elements. Instead, use concise phrasing and grade-level vocabulary.
  • Focus on Similar Interests:  Framing too many questions with related interests -- such as football and basketball -- can alienate or disengage some students.
  • Feature Red Herrings:  Including unnecessary information introduces another problem-solving element, overwhelming many elementary students.

A key to differentiated instruction , word problems that students can relate to and contextualize will capture interest more than generic and abstract ones.

Final thoughts about math word problems

You’ll likely get the most out of this resource by using the problems as templates, slightly modifying them by applying the above tips. In doing so, they’ll be more relevant to -- and engaging for -- your students.

Regardless, having 120 curriculum-aligned math word problems at your fingertips should help you deliver skill-building challenges and thought-provoking assessments.

The result?

A greater understanding of how your students process content and demonstrate understanding, informing your ongoing teaching approach.

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For more audio journalism and storytelling, download New York Times Audio , a new iOS app available for news subscribers.

The Protesters and the President

Over the past week, thousands of students protesting the war in gaza have been arrested..

This transcript was created using speech recognition software. While it has been reviewed by human transcribers, it may contain errors. Please review the episode audio before quoting from this transcript and email [email protected] with any questions.

From “New York Times,” I’m Michael Barbaro. This is “The Daily.”

Free, free, Palestine!

Free, free Palestine!

Free, free, free Palestine!

Over the past week, what had begun as a smattering of pro-Palestinian protests on America’s college campuses exploded into a nationwide movement —

United, we’ll never be defeated!

— as students at dozens of universities held demonstrations, set up encampments, and at times seized academic buildings.

[PROTESTERS CLAMORING]:

response, administrators at many of those colleges decided to crack down —

Do not throw things at our officers. We will use chemical munitions that include gas.

— calling in local police to carry out mass detentions and arrests. From Arizona State —

In the name of the state of Arizona, I declare this gathering to be a violation of —

— to the University of Georgia —

— to City College of New York.

[PROTESTERS CHANTING, “BACK OFF”]:

As of Thursday, police had arrested 2,000 students on more than 40 campuses. A situation so startling that President Biden could no longer ignore it.

Look, it’s basically a matter of fairness. It’s a matter of what’s right. There’s the right to protest, but not the right to cause chaos.

Today, my colleagues Jonathan Wolfe and Peter Baker on a history-making week. It’s Friday, May 3.

Jonathan, as this tumultuous week on college campuses comes to an end, it feels like the most extraordinary scenes played out on the campus of the University of California Los Angeles, where you have been reporting. What is the story of how that protest started and ultimately became so explosive?

So late last week, pro-Palestinian protesters set up an encampment at the University of California, Los Angeles.

From the river to the sea!

Palestine will be free!

Palestine —

It was right in front of Royce Hall, which I don’t know if you are familiar with UCLA, but it’s a very famous, red brick building. It’s on all the brochures. And there was two things that stood out about this encampment. And the first thing was that they barricaded the encampment.

The encampment, complete with tents and barricades, has been set up in the middle of the Westwood campus. The protesters demand —

They have metal grates. They had wooden pallets. And they separated themselves from the campus.

This is kind of interesting. There are controlling access, as we’ve been talking about. They are trying to control who is allowed in, who is allowed out.

They sort of policed the area. So they only would let people that were part of their community, they said, inside.

I’m a UCLA student. I deserve to go here. We paid tuition. This is our school. And they’re not letting me walk in. Why can’t I go? Will you let me go in?

We’re not engaging with that.

Then you can move. Will you move?

And the second thing that stood out about this camp was that it immediately attracted pro-Israel counterprotesters.

And what did the leadership of UCLA say about all of this, the encampment and these counterprotesters?

So the University of California’s approach was pretty unique. They had a really hands-off approach. And they allowed the pro-Palestinian protesters to set up an encampment. They allowed the counterprotesters to happen. I mean, this is a public university, so anyone who wants to can just enter the campus.

So when do things start to escalate?

So there were definitely fights and scuffles through the weekend. But a turning point was really Sunday —

[SINGING IN HEBREW]:

— when this group called the Israeli American Council, they’re a nonprofit organization, organized a rally on campus. The Israeli American Council has really been against these pro-Palestinian protests. They say that they’re antisemitic. So this nonprofit group sets up a stage with a screen really just a few yards from the pro-Palestinian encampment.

We are grateful that this past Friday, the University of California, stated that they will continue to oppose any calls for boycott and divestment from Israel!

[PROTESTERS CHEERING]

And they host speakers and they held prayers.

Jewish students, you’re not alone! Oh, you’re not alone! We are right here with you! And we’re right here with you in until —

[WORDLESS SINGING]:

And then lots of other people start showing up. And the proximity between protesters and counterprotesters and even some agitators, makes it really clear that something was about to happen.

And what was that? What ended up happening?

On Monday night, a group of about 60 counterprotesters tried to breach the encampment there. And the campus police had to break it up. And things escalated again on Tuesday.

They stormed the barricades and it’s a complete riot.

[PROTESTER SHOUTING]:

Put it down! Put it down! Put it down!

I went to report on what happened just a few hours after it ended.

And I spoke to a lot of protesters. And I met one demonstrator, Marie.

Yeah, my first name is Marie. M-A-R-I-E. Last name, Salem.

And Marie described what happened.

So can you just tell me a little bit about what happened last night?

Last night, we were approached by over a hundred counterprotesters who were very mobilized and ready to break into camp. They proceeded to try to breach our barricades extremely violently.

Marie said it started getting out of hand when counterprotesters started setting off fireworks towards the camp.

They had bear spray. They had Mace. They were throwing wood and spears. Throwing water bottles, continuing fireworks.

So she said that they were terrified. It was just all hands on deck. Everyone was guarding the barricades.

Every time someone experienced the bear spray or Mace or was hit and bleeding, we had some medics in the front line. And then we had people —

And they said that they were just trying to take care of people who were injured.

I mean, at any given moment, there was 5 to 10 people being treated.

So what she described to me sounded more like a battlefield than a college campus.

And it was just a complete terror and complete abandonment of the university, as we also watched private security watch this the entire time on the stairs. And some LAPD were stationed about a football field length back from these counterprotesters, and did not make a single arrest, did not attempt to stop any violence, did not attempt to get in between the two groups. No attempt.

I should say, I spoke to a state authorities and eyewitnesses and they confirmed Marie’s account about what happened that night, both in terms of the violence that took place at the encampment and how law enforcement responded. So in the end, people ended up fighting for hours before the police intervened.

[SOMBER MUSIC]

So in her mind, UCLA’s hands-off approach, which seemed to have prevailed throughout this entire period, ends up being way too hands off in a moment when students were in jeopardy.

That’s right. And so at this point, the protesters in the encampment started preparing for two possibilities. One was that this group of counterprotesters would return and attack them. And the second one was that the police would come and try to break up this encampment.

So they started building up the barricades. They start reinforcing them with wood. And during the day, hundreds of people came and brought them supplies. They brought food.

They brought helmets, goggles, earplugs, saline solution, all sorts of things these people could use to defend themselves. And so they’re really getting ready to burrow in. And in the end, it was the police who came.

[PROTESTERS SHOUTING]:

So Wednesday at 7:00 PM, they made an announcement on top of Royce Hall, which overlooks the encampment —

— administrative criminal actions up to and including arrest. Please leave the area immediately.

And they told people in the encampment that they needed to leave or face arrest.

[DRUM BEATING]: [PROTESTERS CHANTING]

And so as night falls, they put on all this gear that they’ve been collecting, the goggles, the masks and the earplugs, and they wait for the police.

[DRUM BEATING]:

And so the police arrive and station themselves right in front of the encampment. And then at a certain point, they storm the back stairs of the encampment.

[PROTESTERS CHANTING]:

And this is the stairs that the protesters have been using to enter and exit the camp. And they set up a line. And the protesters do this really surprising thing.

The people united!

They open up umbrellas. They have these strobe lights. And they’re flashing them at the police, who just slowly back out of the camp.

[PROTESTERS CHEERING]:

And so at this point, they’re feeling really great. They’re like, we did it. We pushed them out of their camp. And when the cops try to push again on those same set of stairs —

[PROTESTER SHOUTS]:

Hold your ground!

— the protesters organized themselves with all these shields that they had built earlier. And they go and confront them. And so there’s this moment where the police are trying to push up the stairs. And the protesters are literally pushing them back.

Push them back! Push them back!

Push them back!

And at a certain point, dozens of the police officers who were there, basically just turn around and leave.

So how does this eventually come to an end?

So at a certain point, the police push in again. Most of the conflict is centered at the front of these barricades. And the police just start tearing them apart.

[METAL CLANGING]

[CLAMORING]

They removed the front barricade. And in its place is this group of protesters who have linked arms and they’re hanging on to each other. And the police are trying to pull protesters one by one away from this group.

He’s just a student! Back off!

But they’re having a really hard time because there’s so many protesters. And they’re all just hanging on to each other.

We’re moving back now.

So at a certain point, one of the police officers started firing something into the crowd. We don’t exactly know what it was. But it really spooked the protesters.

Stop shooting at kids! Fuck you! Fuck them!

They started falling back. Everyone was really scared. The protesters were yelling, don’t shoot us. And at that point, the police just stormed the camp.

Get back. Get back.

Back up now!

And so after about four hours of this, the police pushed the protesters out of the encampment. They had arrested about 200 protesters. And this was finally over.

And I’m just curious, Jonathan, because you’re standing right there, you are bearing witness to this all, what you were thinking, what your impressions of this were.

I mean, I was stunned. These are mostly teenagers. This is a college campus, an institution of higher learning. And what I saw in front of me looked like a war zone.

[TENSE MUSIC]

The massive barricade, the police coming in with riot gear, and all this violence was happening in front of these red brick buildings that are famous for symbolizing a really open college campus. And everything about it was just totally surreal.

Well, Jonathan, thank you very much. We appreciate it.

Thanks, Michael.

We’ll be right back.

Peter, around 10:00 AM on Thursday morning as the smoke is literally still clearing at the University of California Los Angeles, you get word that President Biden is going to speak.

Right, exactly. It wasn’t on his public schedule. He was about to head to Andrews Air Force base in order to take a trip. And then suddenly, we got the notice that he was going to be addressing the cameras in the Roosevelt Room.

They didn’t tell us what he was going to talk about. But it was pretty clear, I think. Everybody understood that it was going to be about these campus protests, about the growing violence and the clashes with police, and the arrests that the entire country had been watching on TV every night for the past week, and I think that we were watching just that morning with UCLA. And it reached the point where he just had to say something.

And why, in his estimation and those of his advisors, was this the moment that Biden had to say something?

Well, it kind of reached a boiling point. It kind of reached the impression of a national crisis. And you expect to hear your president address it in this kind of a moment, particularly because it’s about his own policy. His policy toward Israel is at the heart of these protests. And he was getting a lot of grief. He was getting a lot of grief from Republicans who were chiding him for not speaking out personally. He hadn’t said anything in about 10 days.

He’s getting a lot of pressure from Democrats, too, who wanted him to come out and be more forceful. It wasn’t enough, in their view, to leave it to his spokespeople to say something. Moderate Democrats felt he needed to come out and take some leadership on this.

And so at the appointed moment, Peter, what does Biden actually say in the Roosevelt Room of the White House?

Good morning.

Before I head to North Carolina, I wanted to speak for a few moments about what’s going on, on our college campuses here.

Well, it comes in the Roosevelt Room and he talks to the camera. And he talks about the two clashing imperatives of American principle.

The first is the right to free speech and for people to peacefully assemble and make their voices heard. The second is the rule of law. Both must be upheld.

One is freedom of speech. The other is the rule of law.

In fact, peaceful protest is in the best tradition of how Americans respond to consequential issues. But, but, neither are we a lawless country.

In other words, what he’s saying is, yes, I support the right of these protesters to come out and object to even my own policy, in effect, is what he’s saying. But it shouldn’t trail into violence.

Destroying property is not a peaceful protest. It’s against the law. Vandalism, trespassing, breaking windows, shutting down campuses —

It shouldn’t trail into taking over buildings and obstructing students from going to class or canceling their graduations.

Threatening people, intimidating people, instilling fear in people is not peaceful protest. It’s against the law.

And he leans very heavily into this idea that what he’s seeing these days goes beyond the line.

I understand people have strong feelings and deep convictions. In America, we respect the right and protect the right for them to express that. But it doesn’t mean anything goes.

It has crossed into harassment and expressions of hate in a way that goes against the national character.

As president, I will always defend free speech. And I will always be just as strong and standing up for the rule of law. That’s my responsibility to you, the American people, and my obligation to the Constitution. Thank you very much.

Right, as I watched the speech, I heard his overriding message to basically be, I, the president of the United States, am drawing a line. These protests and counterprotests, the seizing and defacing of campus buildings, class disruption, all of it, name calling, it’s getting out of hand. That there’s a right way to do this. And what I’m seeing is the wrong way to do it and it has to stop.

That’s exactly right. And as he’s wrapping up, reporters, of course, ask questions. And the first question is —

Mr. President, have the protests forced you to reconsider any of the policies with regard to the region?

— will this change your policy toward the war in Gaza? Which, of course, is exactly what the protesters want. That’s the point.

And he basically says —

— no. Just one word, no.

Right. And that felt kind of important, as brief and fleeting as it was, because at the end of the day, what he’s saying to these protesters is, I’m not going to do what you want. And basically, your protests are never going to work. I’m not going to change the US’s involvement in this war.

Yeah, that’s exactly right. He is saying, I’m not going to be swayed by angry people in the streets. I’m going to do what I think is right when it comes to foreign policy. Now, what he thinks is that they’re not giving him enough credit for trying to achieve what they want, which is an end of the war.

He has been pressuring Israel and Hamas to come to a deal for a ceasefire that will, hopefully, in his view, would then lead to a more enduring end of hostilities. But, of course, this deal hasn’t gone anywhere. Hamas, in particular, seems to be resisting it. And so the president is left with a policy of arming Israel without having found a way yet to stop the war.

Right. I wonder, though, Peter, if we’re being honest, don’t these protests, despite what Biden is saying there, inevitably exert a kind of power over him? Becoming one of many pressures, but a pressure nonetheless that does influence how he thinks about these moments. I mean, here he is at the White House devoting an entire conversation to the nation to these campus protests.

Well, look, he knows this feeds into the political environment in which he’s running for re-election, in which he basically has people who otherwise might be his supporters on the left disenchanted with him. And he knows that there’s a cost to be paid. And that certainly, obviously, is in his head as he’s thinking about what to do.

But I think his view of the war is changing by the day for all sorts of reasons. And most of them having to do with realities on the ground. He has decided that Israel has gone far enough, if not too far, in the way it has conducted this operation in Gaza.

He is upset about the humanitarian crisis there. And he’s looking for a way to wrap all this up into a move that would move to peacemaking, beginning to get the region to a different stage, maybe have a deal with the Saudis to normalize relations with Israel in exchange for some sort of a two-state solution that would eventually resolve the Palestinian issue at its core.

So I think it’s probably fair to say that the protests won’t move him in an immediate kind of sense. But they obviously play into the larger zeitgeist of the moment. And I also think it’s important to know who Joe Biden is at heart.

Explain that.

He’s not drawn to activism. He was around in 1968, the last time we saw this major conflagration at Columbia University, for instance. At the time, Joe Biden was a law student in Syracuse, about 250 miles away. And he was an institutionalist even then.

He was just focused on his studies. He was about to graduate. He was thinking about the law career. And he didn’t really have much of an affinity, I think, for his fellow students of that era, for their activist way of looking at things.

He tells a story in his memoir about walking down a street in Syracuse one day to go to the pizza shop with some friends. And they walk by the administration building. And they see people hanging out of the windows. They’re hanging SDS banners. That’s the Students for a Democratic Society, which was one of the big activist groups of the era.

And he says, they were taking over the building. And we looked up and said, look at those assholes. That’s how far apart from the antiwar movement I was. That’s him writing in his memoir.

So to a young Joe Biden, those who devote their time and their energy to protesting the war are, I don’t need to repeat the word twice, but they’re losers. They’re not worth his time.

Well, I think it’s the tactics they’re using more than the goals that he disagreed with. He would tell you he disagreed with the Vietnam War. He was for civil rights. But he thought that taking over a building was performative, was all about getting attention, and that there was a better way, in his view, to do it.

He was somebody who wanted to work inside the system. He said in an interview quite a few years back, he says, look, I was wearing sports coats in that era. He saw himself becoming part of the system, not somebody trying to tear it down.

And so how should we think about that Joe Biden, when we think about this Joe Biden? I mean, the Joe Biden who, as a young man, looked upon antiwar protesters with disdain and the one who is now president and his very own policies have inspired such ferocious campus protests?

Yeah, that Joe Biden, the 1968 Joe Biden, he could just throw on a sports coat, go to the pizza shop with his friends, make fun of the activists and call them names, and then that’s it. They didn’t have to affect his life. But that’s not what 2024 Joe Biden can do.

Now, wherever he goes, he’s dogged by this. He goes to speeches and people are shouting at him, Genocide Joe! Genocide Joe! He is the target of the same kind of a movement that he disdained in 1968. And so as much as he would like to ignore it or move on or focus on other things, I think this has become a defining image of his year and one of the defining images, perhaps, of his presidency. And 2024 Joe Biden can’t simply ignore it.

Well, Peter, thank you very much. We appreciate it.

[UPBEAT MUSIC]

Here’s what else you need to know today. During testimony on Thursday in Donald Trump’s hush money trial, jurors heard a recording secretly made by Trump’s former fixer, Michael Cohen, in which Trump discusses a deal to buy a woman’s silence. In the recording, Trump asks Cohen about how one payment made by Trump to a woman named Karen McDougal would be financed. The recording could complicate efforts by Trump’s lawyers to distance him from the hush money deals at the center of the trial.

A final thing to know, tomorrow morning, we’ll be sending you the latest episode from our colleagues over at “The Interview.” This week, David Marchese talks with comedy star Marlon Wayans about his new stand-up special.

It’s a high that you get when you don’t know if this joke that I’m about to say is going to offend everybody. Are they going to walk out? Are they going to boo me? Are they going to hate this. And then you tell it, and everybody cracks up and you’re like, woo.

Today’s episode was produced by Diana Nguyen, Luke Vander Ploeg, Alexandra Leigh Young, Nina Feldman, and Carlos Prieto. It was edited by Lisa Chow and Michael Benoist. It contains original music by Dan Powell and Marion Lozano, and was engineered by Chris Wood. Our theme music is by Jim Brunberg and Ben Landsverk of Wonderly.

That’s it for “The Daily.” I’m Michael Barbaro. See you on Monday.

The Daily logo

  • May 7, 2024   •   27:43 How Changing Ocean Temperatures Could Upend Life on Earth
  • May 6, 2024   •   29:23 R.F.K. Jr.’s Battle to Get on the Ballot
  • May 3, 2024   •   25:33 The Protesters and the President
  • May 2, 2024   •   29:13 Biden Loosens Up on Weed
  • May 1, 2024   •   35:16 The New Abortion Fight Before the Supreme Court
  • April 30, 2024   •   27:40 The Secret Push That Could Ban TikTok
  • April 29, 2024   •   47:53 Trump 2.0: What a Second Trump Presidency Would Bring
  • April 26, 2024   •   21:50 Harvey Weinstein Conviction Thrown Out
  • April 25, 2024   •   40:33 The Crackdown on Student Protesters
  • April 24, 2024   •   32:18 Is $60 Billion Enough to Save Ukraine?
  • April 23, 2024   •   30:30 A Salacious Conspiracy or Just 34 Pieces of Paper?
  • April 22, 2024   •   24:30 The Evolving Danger of the New Bird Flu

Hosted by Michael Barbaro

Featuring Jonathan Wolfe and Peter Baker

Produced by Diana Nguyen ,  Luke Vander Ploeg ,  Alexandra Leigh Young ,  Nina Feldman and Carlos Prieto

Edited by Lisa Chow and Michael Benoist

Original music by Dan Powell and Marion Lozano

Engineered by Chris Wood

Listen and follow The Daily Apple Podcasts | Spotify | Amazon Music | YouTube

Warning: this episode contains strong language.

Over the past week, students at dozens of universities held demonstrations, set up encampments and, at times, seized academic buildings. In response, administrators at many of those colleges decided to crack down and called in the local police to detain and arrest demonstrators.

As of Thursday, the police had arrested 2,000 people across more than 40 campuses, a situation so startling that President Biden could no longer ignore it.

Jonathan Wolfe, who has been covering the student protests for The Times, and Peter Baker, the chief White House correspondent, discuss the history-making week.

On today’s episode

Jonathan Wolfe , a senior staff editor on the newsletters team at The New York Times.

Peter Baker , the chief White House correspondent for The New York Times covering President Biden and his administration.

A large crowd of people in a chaotic scene. Some are wearing police uniforms, other are wearing yellow vests and hard hats.

Background reading

As crews cleared the remnants of an encampment at U.C.L.A., students and faculty members wondered how the university could have handled protests over the war in Gaza so badly .

Biden denounced violence on campus , breaking his silence after a rash of arrests.

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The Daily is made by Rachel Quester, Lynsea Garrison, Clare Toeniskoetter, Paige Cowett, Michael Simon Johnson, Brad Fisher, Chris Wood, Jessica Cheung, Stella Tan, Alexandra Leigh Young, Lisa Chow, Eric Krupke, Marc Georges, Luke Vander Ploeg, M.J. Davis Lin, Dan Powell, Sydney Harper, Mike Benoist, Liz O. Baylen, Asthaa Chaturvedi, Rachelle Bonja, Diana Nguyen, Marion Lozano, Corey Schreppel, Rob Szypko, Elisheba Ittoop, Mooj Zadie, Patricia Willens, Rowan Niemisto, Jody Becker, Rikki Novetsky, John Ketchum, Nina Feldman, Will Reid, Carlos Prieto, Ben Calhoun, Susan Lee, Lexie Diao, Mary Wilson, Alex Stern, Dan Farrell, Sophia Lanman, Shannon Lin, Diane Wong, Devon Taylor, Alyssa Moxley, Summer Thomad, Olivia Natt, Daniel Ramirez and Brendan Klinkenberg.

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Jonathan Wolfe is a senior staff editor on the newsletters team at The Times. More about Jonathan Wolfe

Peter Baker is the chief White House correspondent for The Times. He has covered the last five presidents and sometimes writes analytical pieces that place presidents and their administrations in a larger context and historical framework. More about Peter Baker

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IMAGES

  1. Math for Grade 1 to Grade 4

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  2. Questions to Help Kids Solve Problems (Infographic)

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  3. Free Problem Solving for Kids School Counseling Printable in 2021

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  4. Math Word Problems: Hidden Questions by Ashleigh Sullivan

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  5. Math Word Problems: Hidden Questions by Ashleigh Sullivan

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  6. 7 Steps to Improve Your Problem Solving Skills

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VIDEO

  1. DISTRACTIONS & HIDDEN QUESTIONS

  2. Distractions and Hidden Questions

  3. THE BEST THING IN MY LIFE

  4. Larry Winters : Nothing Means Nothing : Evan Davis

  5. What’s Being Hidden: Questions persist in deadly Amazon warehouse tornado investigation

  6. Can u answer the hidden questions?? 👀🕵️‍♀️ dc: me 💙

COMMENTS

  1. Math for Grade 1 to Grade 4

    This video shows how to solve a Multiple-Step Word Problem by finding the hidden questions in that problem.Finding Hidden Questions is another skill in Probl...

  2. 25 Logic Puzzles (with Answers) for Adults

    9. Logic Puzzle: There are three people (Alex, Ben and Cody), one of whom is a knight, one a knave, and one a spy. The knight always tells the truth, the knave always lies, and the spy can either ...

  3. 17 Smart Problem-Solving Strategies: Master Complex Problems

    Step 1: Identify the Problem. The problem-solving process starts with identifying the problem. This step involves understanding the issue's nature, its scope, and its impact. Once the problem is clearly defined, it sets the foundation for finding effective solutions.

  4. 20 Lateral Thinking Puzzles (with Answers) That Are Harder Than They Seem

    Lateral thinking puzzles. Read on for 20 lateral thinking puzzles. 1. A woman lives on the 30th floor and hates taking the stairs. Every day she takes the elevator down to the lobby floor to go to ...

  5. 25 Powerful Problem-Solving Questions You Can Use for Any ...

    By Mitchell Rigie and Keith Harmeyer, Partners, SmartStorming.com Asking powerful questions can be a highly effective method for enhancing group discovery and creative problem solving.

  6. 50 Interview Questions About Problem Solving (With Answers)

    Demonstrating your ability to tackle challenges effectively can set you apart from other applicants. Here are five tips to help you showcase your problem-solving skills during an interview: 1. Use the STAR Method. Structure your responses using the Situation, Task, Action, and Result (STAR) method.

  7. Problem Solving

    3. Make a "hidden question" by writing a single combined problem. To do this, combine the original word problem and your new question from step number 2. Then, leave out the question from your first word problem- the question you are leaving out is the "hidden question." Example) Here are the two problems I need to combine.

  8. How to Use Effective Questions for Problem-Solving

    1. Ask open-ended questions. 2. Ask why questions. Be the first to add your personal experience. 3. Ask what-if questions. 4. Ask how questions.

  9. 15 Common Problem-Solving Interview Questions

    Here are a few examples of technical problem-solving questions: 1. Mini-Max Sum. This well-known challenge, which asks the interviewee to find the maximum and minimum sum among an array of given numbers, is based on a basic but important programming concept called sorting, as well as integer overflow.

  10. Top 20 Problem Solving Interview Questions (Example Answers Included)

    MIKE'S TIP: When you're answering this question, quantify the details. This gives your answer critical context and scale, showcasing the degree of challenge and strength of the accomplishment. That way, your answer is powerful, compelling, and, above all, thorough. 2. Describe a time where you made a mistake.

  11. 15 useful questions to think about problems and solutions

    15 useful questions to think about problems and solutions. Problem-solving is a process, combining creativity and judgement. Irrespective of the difficulty, any useful problem-solving process ...

  12. 35 problem-solving techniques and methods for solving complex problems

    6. Discovery & Action Dialogue (DAD) One of the best approaches is to create a safe space for a group to share and discover practices and behaviors that can help them find their own solutions. With DAD, you can help a group choose which problems they wish to solve and which approaches they will take to do so.

  13. Effective Questions to Support Problem-Solving Thinking

    Beware of asking prompting questions. Prompting questions can take away the ownership of the thinking from the problem solver. These are closed-ended questions, multiple-choice questions, or your idea or suggestion with a question mark at the end. These questions are like a wolf dressed up in sheep's clothing — they are really your idea or ...

  14. 31 Best Wordless Videos to Teach Problem Solving

    31 Wordless Videos to Teach Problem Solving. 1. T he Small Shoemaker: 5:32 minutes. This short is about Mr. Botte's shoemaker's shop, and the passionate and skillful shoemaker's daily life is about to be disturbed as another shoemaker creates a street vendor stall just in front of Mr. Botte's store! 2. The Sweet Cocoon: 5:57 minutes.

  15. 44 Powerful Problem Solving Activities for Kids

    By honing their problem-solving abilities, we're preparing kids to face the unforeseen challenges of the world outside. Enhances Cognitive Growth: Otherwise known as cognitive development. Problem-solving isn't just about finding solutions. It's about thinking critically, analyzing situations, and making decisions.

  16. 25 Design Thinking Questions: What To Ask + Answer Examples

    The goal was simple: breaking free from conventional problem-solving strategies. Let's jump now to the 21st century, where design thinking has become a structured methodology at the heart of many renowned organizations' strategies, such as Apple, Google, and Amazon. ... You uncover hidden issues and complexities by questioning the situation ...

  17. Hidden Questions

    The math curriculum uses the phrase "Hidden Questions" to describe steps that must be taken in a multi-step word problem that are not stated specifically. T...

  18. 120 Math Word Problems To Challenge Students Grades 1 to 8

    Focus on Similar Interests: Framing too many questions with related interests -- such as football and basketball -- can alienate or disengage some students. Feature Red Herrings: Including unnecessary information introduces another problem-solving element, overwhelming many elementary students.

  19. Finding Hidden Questions in Multi-Step Word Problems

    Help your students learn to find the hidden question in multi-step word problems. Problem solving is challenging for students and this power point lesson and gallery walk activity will encourage students to apply their skills and identify what has to be solved before the problem question can be answered. Uses CCSS grade 4, math standard OA.3.

  20. Helping Students with Word Problems

    These questions and prompts are a great way to have regular discussion around word problems. 5. Model your thinking when reading and solving word problems during instruction. 6. Provide students with a step-by-step way to work through understanding and solving a word problem. 7. Get hands-on. Use hands-on sorts and interactive digital activities.

  21. Math Word Problems: Hidden Questions by Ashleigh Sullivan

    Included in this resource are: A Hidden Questions reference sheet. A worksheet to practice identifying if there is a hidden question. 2 practice pages that outlines completely solving hidden question word problems. 2 blank practice sheets where educators can write in their own math word problems. An answer key.

  22. 8 Common Problem-Solving Interview Questions and Answers

    2. Tell me about a time when you faced an unexpected challenge at work. Tip: For this question, you'll want to choose a specific example from your work history to demonstrate your ability to be flexible while solving problems. To stay focused, you can use the STAR method to answer this question.

  23. Multistep Word Problems Hidden Questions Teaching Resources

    Help your students learn to find the hidden question in multi-step word problems. Problem solving is challenging for students and this power point lesson and gallery walk activity will encourage students to apply their skills and identify what has to be solved before the problem question can be answered. Uses CCSS grade 4, math standard OA.3.

  24. The Protesters and the President

    This transcript was created using speech recognition software. While it has been reviewed by human transcribers, it may contain errors. Please review the episode audio before quoting from this ...