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3 Dental Receptionist Resume Examples That Work in 2024

Dental Receptionist Resume

Professional dental receptionist resume, formal dental receptionist resume.

• Dental Receptionist Resume Writing 101

You’re a ninja in the dental receptionist role, greeting and informing guests as they arrive at the office and helping to make appointments for new patients. You also handle quite a bit of data entry and payment processing.

But you might struggle to format your resume to look as user-friendly and organized as the appointment calendars you work with! What should you include, and where should it go?

Don’t worry about it! We’ve been helping dental receptionists find their office niches for years, and we’ve put together three dental receptionist resume examples for you.

Microsoft Word

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Related resume examples

• Office assistant
• Front desk medical receptionist
• Office manager
• Office coordinator
• Receptionist

What Matters Most: Your Skills & Professional Experiences

The skills section of your resume shows recruiters what kinds of personal “tools” you use to make yourself such an asset in a dental receptionist role. You’ll want to lean more technical, even though soft skills are a big part of your job.

Make sure each item you list relates directly to some task you perform at your job. What programs do you use for patient intake? What exactly do you help customers with that falls under the umbrella of “customer service”?

Avoid anything generic! Fine-tune your abilities as much as you can to demonstrate what makes you a uniquely desirable person to have around the dentist’s office.

Here are some examples:

9 most popular dental receptionist skills

• Google Sheets
• MS PowerPoint
• Insurance Plans
• Patient Scheduling
• Telephone Intake
• Paterson Eaglesoft
• Payment Plans
• Patient Forms
• Patient Education

Sample dental receptionist work experience bullet points

Your work experience section is the stage where recruiters can watch all your skills in action! What did you do with that incredible ability to make patients feel welcome? How did you improve data accuracy and prevent double-booking?

And what’s more: How can you measure the impact of what you did? Think of percentages, improvement rates, and customer feedback ratings you could use to bolster your achievements.

Make sure all your examples are relevant, too! And you can use points from other jobs outside dentistry to highlight skills that transfer over well. For example, if you’re great at processing returns at the customer service desk, then you’ll probably excel at scheduling dental appointments, too!

Check out some examples:

• Confirmed and scheduled 21+ appointments per day with Microsoft Outlook and Calendly, reducing instances of double-booking by 21%
• Scanned insurance approval letters to the database and notified cast management assistant of available documents, resulting in an error reduction rate of 11%
• Maintained copier and fax machines, resolving intermediate to complex issues that saved $3.2K in repair costs that year
• Ensured smooth patient flow by confirming all appointments 48 hours in advance and following up with patients who were running late, reducing missed appointments by 8%

Top 5 Tips for Your Dental Receptionist Resume

• Recruiters have a lot of resumes to look through, including yours! So keep your dental receptionist resume short and sweet, and just one page long . Word things as concisely as you can to make skimming easy.
• Don’t keep it a secret if you have any cool certifications like a Certified Medical Administrative Assistant (CMAA) or Certified Professional Coder (CPC)! Credentials like these take your resume from “good” to “great” in a flash.
• Your skills list should focus heavily on technical skills that are specific to your field, like patient data entry, phone reception, and insurance paperwork. But your soft skills matter, too: So work those into your experience section!
• For a resume as gorgeous as each patient’s new smile, look through our three resume templates and try them out to see which one places the best emphasis on your unique high points. If your skills and certifications are stunning, make them stand out with a side column!
• If you’re switching fields or just entering the dental receptionist role, you might benefit from a resume objective that states what your professional goals are and how they’ll benefit the organization where you’re applying. Include a few abilities that you don’t repeat later on in your resume!

For a tidy and refreshing resume, keep your bulleted list of experiences nice and sleek. The ideal formula is what you did, why you did it, how you did it, and how it helped —with a metric for the impact, of course!

Great idea! If you have any previous coworkers, supervisors, or bosses who can attest to your excellence behind the desk or your unusual ability to spot errors and nip them in the bud before they affect patients or customers, see if they’ll write you a professional letter of recommendation.

We totally get that: But you don’t have to say goodbye to your crowning accomplishments! Just move some of your experience points from your resume and use them as the foundation for your AI cover letter that tells another side of your story as a dental receptionist.

How to Write a Receptionist Resume Summary with Samples

To secure a receptionist position, you’ll need a compelling resume with a strong summary that highlights your most relevant qualifications and accomplishments. As the first point of contact for many internal and external clients, receptionists must be organized, personable and proficient in both written and verbal communication. This article explains how to write an effective receptionist resume summary with samples provided.

What is a resume summary?

A resume summary is a brief summary of your work experience and everything you can offer to the position you’re applying for, covered in just one or two sentences. Also known as a professional summary, this section should provide a clear idea of what your resume demonstrates regarding your previous experience and developed skills. 

When writing your resume summary, you should consider the key qualifications listed in the job description and tailor your summary to include the qualifications you have that match what the employer is looking for in a candidate. This can ensure you use this brief section to discuss the ways in which your experience and skills can benefit their office.

Receptionist resume summary examples

Here are some examples that showcase the features you should include in your receptionist resume summary:

‘Friendly and organized receptionist with exceptional customer service skills in both written and verbal communication. Fluent in English and Spanish composition.’

This example highlights all the most important skills necessary for a receptionist to excel in an entry-level role.

‘Receptionist with over seven years of experience in both the public and private sectors. Highly organized and self-motivated with a diplomatic personality and adept at managing stressful situations and sensitive materials.’

This summary describes a receptionist who is more experienced. Because they have so many years on the job, mentioning any relevant education achievements is generally less important than the job experience itself. 

‘Enthusiastic receptionist with four years of hands-on experience providing front-desk service for a major corporation. Highly personable multitasker capable of answering phone calls, guiding visitors and maintaining general office security in accordance with established procedures.’

This summary describes a receptionist applying for a position that’s likely high-level with a lot of activity in a fast-paced office environment. Multitasking is a common skill required for receptionists, so highlighting it in your summary can be useful.

‘Highly trained receptionist with 10 years of experience working various front-desk positions, excelling in those reliant on digital record-keeping systems and efficient filing using state-of-the-art software.’

If you’re a career receptionist looking for a new position, consider writing a resume summary similar to this one. Not only does it show extensive experience, but it demonstrates variety, adaptability and technical experience. 

‘Receptionist with three years of experience in a fast-paced corporate environment. Competent at data entry and word processing with a 90 wpm typing speed, in addition to scheduling appointments and greeting clients.’

This summary is best suited for a receptionist looking for a position at a fast-paced company that’s looking for a lot of work to be done in the shortest amount of time possible. The summary highlights speed as a central skill.

‘Versatile receptionist with a friendly telephone manner and exceptional written and verbal communication skills. Customer-focused with creative problem-solving skills suitable for supply management and customer service.’

If the position you’re applying for involves a wide variety of tasks to perform as a receptionist, consider a summary like this one. It highlights several different responsibilities as well as the necessary skills to excel in all of them.

‘Reliable receptionist with the communication and organizational skills necessary to serve as the first point of contact and to manage general administrative tasks. Experienced with complex filing systems, both physical and digital, in addition to scheduling and supply management.’

This summary sample is useful for a receptionist position at a company that values organization and image. If you’re applying for a company in which the receptionist has to keep track of an excessive amount of data or has to greet a lot of visitors, a summary like this that showcases service and record-keeping is ideal.

‘Adaptable receptionist with experience in a wide variety of industries and a history of success in providing premier customer service. Effectively manages general office administration and adept at digital record-keeping and scheduling using applications like MS Office and QuickBooks.’

If you’re applying for a tech company receptionist position, it’s always beneficial to highlight your technical proficiencies. This sample specifies, by name, two common programs receptionists have to use, in addition to highlighting work experience.

‘Focused and passionate receptionist with extensive experience in conflict resolution in a variety of situations. Proficient in detail-oriented medical record-keeping software and Microsoft Office programs.’

This summary indicates that the applicant is uniquely suited to be a receptionist at a medical facility by highlighting their experience with relevant software and conflict resolution skills.

‘Friendly receptionist fluent in both English and Spanish with exceptional verbal and written communication skills. Customer-service oriented with extensive experience in correspondence composition.’

The receptionist in this summary indicates that they have extensive experience with positions that interact with diverse customers who speak various languages. Relevant skills are also stated.

‘Efficient and detail-oriented front desk receptionist with exceptional guest service skills. Skilled in POS terminal use and commended by guests with a 99% approval rating on average. Fluent in English and Spanish.’

This summary is effective for a hospitality receptionist position. It not only demonstrates expertise with guest services but also with additional skills like POS terminal operation and bilingualism.

‘Award-winning receptionist with four years of experience as a hotel front desk clerk at a busy 5-star property seeking to leverage customer service skills to enhance the guest experience at your prestigious hotel.’

This summary is focused on highlighting accomplishments, and that’s useful when applying for competitive receptionist positions with higher barriers of entry such as front desk agents at an upscale hotel.

When you keep your receptionist resume summary similar to these samples with all the necessary features, you’ll be in a much better position to have a resume that stands out from the rest.

• Dental Receptionist Resume Example

Resume Examples

• Common Tasks & Responsibilities
• Top Hard & Soft Skills
• Action Verbs & Keywords
• Resume FAQs
• Similar Resumes

Common Responsibilities Listed on Dental Receptionist Resumes:

• Greeting patients and visitors in a friendly and professional manner
• Answering phone calls and responding to patient inquiries
• Scheduling appointments and managing patient records
• Collecting payments and processing insurance claims
• Maintaining a clean and organized reception area
• Preparing patient charts and updating patient information
• Assisting with administrative tasks such as filing and data entry
• Maintaining a professional and courteous demeanor with patients and staff
• Assisting with dental procedures as needed
• Generating reports and tracking patient progress
• Ensuring compliance with HIPAA regulations and other applicable laws.

Speed up your resume creation process with the AI-Powered Resume Builder . Generate tailored achievements in seconds for every role you apply to.

Dental Receptionist Resume Example:

• Implemented a new patient scheduling system, resulting in a 25% reduction in appointment wait times and a 15% increase in patient satisfaction scores.
• Developed and implemented a patient communication strategy, resulting in a 20% increase in appointment confirmations and a 10% decrease in no-shows.
• Managed patient records and insurance claims, resulting in a 95% accuracy rate and a 20% reduction in claim processing time.
• Developed and implemented a patient payment plan system, resulting in a 30% increase in on-time payments and a 15% decrease in outstanding balances.
• Collaborated with dental providers to ensure timely and accurate patient treatment plans, resulting in a 90% patient treatment plan completion rate.
• Managed the reception area, ensuring a clean and organized environment, resulting in a 95% satisfaction rate among patients and visitors.
• Implemented a new patient intake process, resulting in a 20% reduction in patient wait times and a 10% increase in patient satisfaction scores.
• Managed patient charts and updated patient information, resulting in a 95% accuracy rate and a 15% reduction in charting errors.
• Assisted with dental procedures as needed, resulting in a 90% satisfaction rate among patients and providers.
• Patient scheduling and appointment management
• Patient communication and relationship building
• Patient record and insurance claim management
• Payment plan development and implementation
• Collaboration with dental providers
• Reception area management and organization
• Patient intake process improvement
• Patient chart management and updating
• Dental procedure assistance
• Time management and multitasking
• Attention to detail and accuracy
• Customer service and satisfaction
• Conflict resolution and problem-solving
• Basic knowledge of dental terminology and procedures
• Proficiency in dental software and office technology

Top Skills & Keywords for Dental Receptionist Resumes:

Hard skills.

• Appointment Scheduling
• Patient Records Management
• Insurance Verification and Billing
• Electronic Health Records (EHR) Software
• Customer Service and Communication
• Medical Terminology
• HIPAA Compliance
• Cash Handling and Accounting
• Inventory Management
• Patient Education and Counseling
• Telephone Etiquette
• Multitasking and Time Management

Soft Skills

• Communication and Interpersonal Skills
• Organization and Attention to Detail
• Empathy and Compassion
• Problem Solving and Critical Thinking
• Adaptability and Flexibility
• Customer Service and Patient Care
• Teamwork and Collaboration
• Professionalism and Positive Attitude
• Conflict Resolution and Negotiation
• Computer and Technology Skills
• Dependability and Reliability

Resume Action Verbs for Dental Receptionists:

• Communicated
• Coordinated
• Prioritized
• Facilitated
• Synchronized

Generate Your Resume Summary

Resume FAQs for Dental Receptionists:

How long should i make my dental receptionist resume, what is the best way to format a dental receptionist resume, which keywords are important to highlight in a dental receptionist resume, how should i write my resume if i have no experience as a dental receptionist, compare your dental receptionist resume to a job description:.

• Identify opportunities to further tailor your resume to the Dental Receptionist job
• Improve your keyword usage to align your experience and skills with the position
• Uncover and address potential gaps in your resume that may be important to the hiring manager

Complete the steps below to generate your free resume analysis.

Related Resumes for Dental Receptionists:

Medical receptionist, office receptionist, front desk receptionist, hospital receptionist, veterinary receptionist, salon receptionist, spa receptionist, hotel receptionist.

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• Dental Receptionist

5 Amazing dental receptionist Resume Examples (Updated 2023) + Skills & Job Descriptions

Build your resume in 15 minutes, dental receptionist: resume samples & writing guide, employment history.

• Scheduling appointments
• Maintaining a clean and organized reception area
• Updating patient charts
• Filing and organizing patient records
• Processing patient referrals
• Verifying insurance coverage
• Entering and updating patient data in the computer system

Do you already have a resume? Use our PDF converter and edit your resume.

• Greeting and checking in patients
• Collecting patient information and updating records
• Assisting with billing and collections
• Answering phone calls and responding to inquiries

Francis Hall

Professional summary.

• Explaining treatment plans and payment options
• Providing excellent customer service

Jonathan Foster

• Collecting payments and processing insurance claims
• Assisting with administrative tasks

Norman Robinson

Not in love with this template? Browse our full library of resume templates

Table of Content

• Introduction
• Resume Samples & Writing Guide
• Resume Example 1
• Resume Example 2
• Resume Example 3
• Resume Example 4
• Resume Example 5
• Jobs Description
• Jobs Skills
• Technical Skills
• Soft Skills
• How to Improve Your Resume
• How to Optimize Your Resume
• Cover Letter Example

dental receptionist Job Descriptions; Explained

If you're applying for an dental receptionist position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers. When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

dental receptionist

• Organized referrals to other medical specialists.
• Greeted each patient pleasantly and provided the desk sheet for sign-in. 
• Maintained and managed patient records in compliance with security regulations. 
• Prepared claim forms for dental insurance.
• Assisted patients in completing all necessary forms and documents.
• Scheduled, rescheduled and handled cancelled appointments for patients. 
• Alerted other staff when patients arrived and prepared records for dentist review. 

dental receptionist/nurse

• Answer telephones and give information to patients.
•  Making Appointments.
• Settle accounts using hicaps and veteran affairs and eftpos.
• Greet patients on arrival.
• Patient Filing and recording of details.
• All nursing duties : chair side assisting, sterilising, charting.
• Answer and place phone calls regarding patient appointments
• Contact insurance companies regarding coverage and payment plans
• Perform clerical duties such as copying, faxing, filing, emailing etc. 
• Send payment notices to insurance companies and patients
• Receive and process payments made by patients or insurance companies
• Enter patient information into computer system
• Check-in patients gathering all personal and insurance information needed

dental receptionist / nurse

• Schedule appointments, prepare bills and receive payment for dental services, complete insurance forms, and maintain records, using computer.
• Answer phones and deal with patient enquiries
• Greet patients and check them in
• Monitor and maintain patients for recalls or if they require further appointments 
• Answer phone calls and questions.
• Take messages.
• Make and confirm appointments with patients. 
• Pull and update patient files after each appointments.
• Greet patients when they come in.
• Order dental and office supplies.
• Keep records of collections and disbursements, and ensure accounts are balanced.

dental receptionist Job Skills

For an dental receptionist position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few. Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

• Microsoft Office
• Medical Terminology
• Telephone Etiquette
• Customer Service
• Accounts Receivable
• HIPAA Compliance
• Document Management
• Records Management
• Insurance Verification
• Accounts Payable
• Receptionist Duties
• Appointment Scheduling
• Office Administration
• Inventory Management
• Bookkeeping.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently. Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

• Communication
• Interpersonal
• Time Management
• Problem Solving
• Decision Making
• Critical Thinking
• Adaptability
• Organization
• Public Speaking
• Negotiation
• Conflict Resolution
• Attention to Detail
• Self-Motivation
• Stress Management
• Collaboration
• Strategic Thinking
• Emotional Intelligence
• Flexibility
• Reliability
• Professionalism
• Computer Literacy
• Data Analysis
• Project Management
• Presentation
• Written Communication
• Social Media
• Troubleshooting
• Quality Assurance
• Supervisory
• Risk Management
• Database Management
• Documentation
• Financial Management
• Visualization
• Business Acumen
• Process Improvement
• Relationship Management.

How to Improve Your dental receptionist Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Ernest Austin

Include your contact information and job descriptions, missing job descriptions lessens your chances of getting hired..

• Employers want to know what you've accomplished, so make sure to include descriptions for all of your previous jobs.
• Keep job descriptions short but don't just list your jobs.
• Never copy-paste a job description to post on your resume. Get inspired and use tools to help you write customized descriptions.

How to Optimize Your dental receptionist Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

• Scheduleing appoinments
• Explaining treatement plans an payment options
• Entering and updating patiant data in the computor system
• Updating patient chart's
• Filing and organizing patient record's
• Processing patient referral's
• Collecing patient informtion and updating records
• Verfying insurance coverge
• Answering phone calls and respondng to inquirys

Correct Grammar and Address Gap Years in Your Resume

Don't leave unexplained gaps in your work history..

• When explaining gaps in your employment section, start by being honest.
• Elaborate on the gap and show that you never stopped learning.
• Explain and elaborate any gap in your work history by highlighting new skills.

dental receptionist Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an dental receptionist position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

JPMorgan Chase Recruitment Team

I am excited to apply for the Lead Dental Receptionist role at JPMorgan Chase. As a highly skilled Dental Receptionist, I am confident that I have the necessary experience and abilities to make a valuable contribution to your organization.

As someone who has always been driven by a desire to solve complex problems and make a difference in the world, I have pursued opportunities to learn and grow throughout my life. My experience in this field has equipped me with valuable skills such as Reliability and Self-Motivation that have planted in me a great work ethic. I am excited to apply these skills and my enthusiasm for Administrative & Clerical to the role and contribute to your organization's success.

Thank you for considering my application for the Lead Dental Receptionist position. With my skills and the amazing team at this organization, I am assured that I can contribute to your organization's success and make a meaningful impact. Looking forward to a future where we can work together.

Showcase your most significant accomplishments and qualifications with this cover letter. Personalize this cover letter in just few minutes with our user-friendly tool!

Related Resumes & Cover Letters

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Dental Receptionist Resume Example (Free Guide)

Create an dental receptionist resume that lands you the interview with our free examples and writing tips. use and customize our template and land an interview today..

Are you searching for a dental receptionist position? The dental receptionist resume sample and writing tips in this article are designed to help you create a resume that stands out from the competition and helps you land the job you want. This article will provide you with an overview of the job duties, the skills and experience employers expect, and tips for writing a compelling dental receptionist resume.

We will cover:

• How to write a resume , no matter your industry or job title.
• What to put on a resume to stand out.
• The top skills employers from every industry want to see.
• How to build a resume fast with our professional Resume Builder .
• What a resume template is, and why you should use it.

What does a Dental Receptionist do?

A dental receptionist typically provides administrative support to a dental office, such as greeting patients, answering phones, scheduling appointments, filing paperwork, and collecting payments. They may also provide administrative support to the dental office staff and help maintain patient records.

• Beauty Consultant Resume Sample

What are some responsibilities of a Dental Receptionist?

• Greeting and checking in patients
• Answering phone calls and responding to emails
• Scheduling and confirming appointments
• Maintaining patient records
• Processing payments and insurance claims
• Ordering and stocking supplies
• Reconciling daily, weekly and monthly financial reports
• Providing customer service
• Assisting with marketing efforts

Sample Dental Receptionist Resume for Inspiration

Personal Details: Name: Jane Smith Address: 123 Main Street, Anytown, US 12345 Phone: (123) 456-7890 Email: [email protected]

Summary: Jane Smith is a motivated and organized professional with 3+ years of experience as a Dental Receptionist. She is up to date with the latest dental practices and has excellent customer service skills. Jane is committed to providing high-quality care to all patients and is known for delivering excellent patient experiences.

Work Experience: Dental Receptionist, Anytown Dental Clinic, Anytown, US (June 2017 - Present)

• Develop and implement patient care plans to ensure that patients receive the best care possible
• Greet patients and provide customer service to ensure that they have an exceptional visit
• Schedule and confirm appointments, answer phone calls, and respond to emails
• Process payments, maintain financial records, and handle insurance claims
• Maintain accurate patient records and follow up with patients regarding their care
• Greeted and checked in guests and ensured that all their needs were met
• Maintained an organized and tidy front desk area
• Assisted guests in making reservations, answering inquiries, and resolving complaints
• Processed payments and handled cash transactions

Education: High School Diploma, Anytown High School, Anytown, US (May 2015)

• Excellent customer service and interpersonal skills
• Strong organizational, time management, and multitasking skills
• Proficient in Microsoft Office Suite and various dental practice software
• Strong knowledge of dental procedures and practices

Certifications: Dental Receptionist Certification, Anytown College, Anytown, US (June 2017)

Languages: English (Fluent)

Resume tips for Dental Receptionist

Creating a perfect, career-launching resume is no easy task. Following general writing rules can help, but it is also smart to get advice tailored to your specific job search. When you’re new to the employment world, you need Dental Receptionist resume tips. We collected the best tips from seasoned Dental Receptionist - Check out their advice to not only make your writing process easier but also increase your chances of creating a resume that piques the interest of prospective employers.

• Highlight your experience with customer service, front desk operations, and office management
• Showcase your ability to communicate effectively with patients, providers, and staff
• Demonstrate your knowledge of medical terminology, insurance coverage, and dental coding
• Emphasize your typing speed, computer proficiency, and other technical abilities
• Include any additional certifications, such as CPR, HIPAA, and OSHA

Dental Receptionist Resume Summary Examples

A dental receptionist resume summary or resume objective is important to include in a resume because it provides employers with an overview of your qualifications, skills, and experiences. It allows employers to quickly determine whether or not you are a good fit for the position and whether your skills and experience match the job requirements. Additionally, it gives employers a better understanding of your abilities and can help them make a more informed decision when considering you for the role. For Example:

• Energetic Dental Receptionist with 7+ years of experience in a busy dental office setting. Skilled in scheduling patient appointments, insurance filing, and phone triaging.
• Highly organized Dental Receptionist with 5+ years of experience. Proven ability to manage multiple tasks and prioritize effectively. Knowledgeable in dental insurance and patient billing procedures.
• Reliable Dental Receptionist with 3+ years of experience in a fast-paced dental office. Skilled in billing and collections, patient scheduling, and sterilization procedures.
• Proven Dental Receptionist with 8+ years of experience. Self-motivated and detail-oriented professional with expertise in patient relations and customer service.
• Experienced Dental Receptionist with 6+ years of experience in a busy dental office. Excellent communication and organizational skills. Knowledgeable in dental terminology and patient records.

Build a Strong Experience Section for Your Dental Receptionist Resume

Building a strong experience section for a dental receptionist resume is essential to showcase the right skills and qualifications for the job. A dental receptionist is responsible for greeting patients, scheduling appointments, updating patient records, and handling billing and payment processes. It is important to demonstrate to potential employers that you have the skills and experience necessary to handle these tasks. A strong experience section will show employers that you have the necessary skills and qualifications to be an effective dental receptionist. This section should include examples of your experience in customer service, scheduling, updating patient records, and billing and payment processes. Additionally, it should demonstrate your ability to work well with others, manage multitasking, and remain organized. For Example:

• Managed patient check-in/check-out process and maintained patient records in accordance with HIPAA regulations.
• Greeted and welcomed patients to the dental office, providing them with a positive and calming experience.
• Proficiently answered and managed incoming and outgoing calls, emails, and faxes.
• Accurately verified patient insurance benefits and managed patient payment plans.
• Confirmed patient appointments, scheduled follow-up visits, and managed calendar.
• Collected payments and accurately maintained financial records.
• Prepared and managed patient charts and electronic records.
• Processed and filed claims with insurance companies.
• Assisted with other administrative duties as needed.
• Provided excellent customer service to all patients.

Dental Receptionist resume education example

A dental receptionist typically needs a high school diploma and on-the-job training. Some employers may prefer to hire candidates with prior customer service experience. Additionally, a dental receptionist should possess excellent communication and interpersonal skills as well as a friendly, professional demeanor. Basic computer skills are also beneficial. Here is an example of an experience listing suitable for a Dental Receptionist resume:

• Diploma in Dental Office Administration, ABC College, 2020
• Certificate in Dental Assisting, XYZ College, 2018
• High School Diploma, XYZ High School, 2016

Dental Receptionist Skills for a Resume

It is important to add skills for a Dental Receptionist Resume because employers want to know that you have the necessary skills to successfully perform the role. Employers will look for skills such as excellent customer service, strong computer literacy, attention to detail, the ability to multi-task, strong communication and organizational skills, and knowledge of dental software. Examples are not necessary as employers are more interested in the skills you possess rather than specific examples of how you have used them in the past. Soft Skills:

• Interpersonal Skills
• Organizational Skills
• Communication Skills
• Customer Service
• Time Management
• Computer Literate
• Multi-tasking
• Problem-solving
• Attention to Detail
• Flexibility
• Patient Care
• Dental Software
• Bookkeeping
• Insurance Billing
• Computer Skills

Common Mistakes to Avoid When Writing a Dental Receptionist Resume

In this competitive job market, employers receive an average of 180 applications for each open position. To process these resumes, companies often rely on automated applicant tracking systems, which can sift through resumes and eliminate the least qualified applicants. If your resume is among the few that make it past these bots, it must still impress the recruiter or hiring manager. With so many applications coming in, recruiters typically give each resume only 5 seconds of their attention before deciding whether to discard it. Considering this, it's best to avoid including any distracting information on your application that could cause it to be thrown away. To help make sure your resume stands out, review the list below of what you should not include on your job application.

• Not including a cover letter. A cover letter is a great way to explain why you are the best candidate for the job and why you want the position.
• Using too much jargon. Hiring managers do not want to read a resume full of technical terms that they do not understand.
• Omitting important details. Make sure to include your contact information, educational background, job history, and any relevant skills and experiences.
• Using a generic template. Take the time to customize your resume to the job you are applying for. This will show the employer that you are serious about the position.
• Spelling and grammar errors. Always double-check your resume for typos, spelling mistakes, and grammar errors.
• Focusing too much on duties. Make sure to include accomplishments and successes to show the employer that you are a great candidate.
• Including personal information. Avoid including any personal information such as age, marital status, or religious beliefs.

Key takeaways for a Dental Receptionist resume

• Knowledge of dental terminology and procedures
• Proficiency in scheduling and patient records management
• Ability to multitask and handle multiple tasks at once
• Proficiency with dental software and computer systems
• Strong knowledge of dental insurance and billing procedures
• Ability to maintain professionalism and confidentiality
• Excellent organizational and time management skills

Dental Receptionist resume examples for 2024

Dental receptionists are responsible for scheduling appointments, managing patient records, and providing excellent customer service. They must be proficient in data entry, insurance verification, and claim submission. They are also responsible for maintaining and managing office supply inventory to maximize efficiency and patient satisfaction. According to Dr. Lisa Abel, DDS, MS, "They must be a multi-tasker. They must be able to handle a phone call, make a new patient appointment, and then get back to the patient in the chair so that they are never left waiting."

Dental Receptionist resume example

How to format your dental receptionist resume:.

• Use the exact job title 'Dental Receptionist' on your resume to match the application
• Highlight accomplishments in your work experience section, such as successfully submitting insurance claims or maintaining patient records
• Aim to fit your resume on one page, focusing on relevant experience and achievements for dental receptionist positions

Choose from 10+ customizable dental receptionist resume templates

Choose from a variety of easy-to-use dental receptionist resume templates and get expert advice from Zippia’s AI resume writer along the way. Using pre-approved templates, you can rest assured that the structure and format of your dental receptionist resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Dental Receptionist resume format and sections

1. add contact information to your dental receptionist resume.

Dental Receptionist Resume Contact Information Example # 1

Montgomery, AL 36043| 333-111-2222 | [email protected]

2. Add relevant education to your dental receptionist resume

Your resume's education section should include:

• The name of your school
• The date you graduated ( Month, Year or Year are both appropriate)
• The name of your degree

If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

• Academic awards (Dean's List, Latin honors, etc. )
• GPA (if you're a recent graduate and your GPA was 3.5+)
• Extra certifications
• Academic projects (thesis, dissertation, etc. )

Other tips to consider when writing your education section include:

• If you're a recent graduate, you might opt to place your education section above your experience section
• The more work experience you get, the shorter your education section should be
• List your education in reverse chronological order, with your most recent and high-ranking degrees first
• If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Check More About Dental Receptionist Education

Dental Receptionist Resume Relevant Education Example # 1

High School Diploma 2010 - 2012

Dental Receptionist Resume Relevant Education Example # 2

High School Diploma 2016 - 2018

3. Next, create a dental receptionist skills section on your resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

• Include 6-12 skills, in bullet point form
• List mostly hard skills ; soft skills are hard to test
• Emphasize the skills that are most important for the job

Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example of skills to include on an dental receptionist resume

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.

Patient accounts are a part of a hospital information system that is used for storing financial data, keeping a record of healthcare costs, and providing information regarding patient billing. It deals with the financial aspects of the healthcare setting.

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Check-in is the hospital process of registering new patients to the hospital database. It also refers to where patients get their information registered or where patient's kin check for their patient's whereabouts.

Top Skills for a Dental Receptionist

• Patients , 35.4%
• Customer Service , 17.1%
• Phone Calls , 10.3%
• Patient Accounts , 7.7%
• Other Skills , 29.5%

4. List your dental receptionist experience

The most important part of any resume for a dental receptionist is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of dental receptionists" and "Managed a team of 6 dental receptionists over a 9-month project. "

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

• Filed and tracked customer records Entered all customer data into tax database
• Prepared documents for Tax preparers by entering information in Company s database.
• Adapted communication style during weigh-in of members to ensure approachable and private experience.
• Provided excellent service while following all HIPAA requirements regarding the appropriate handling of PHI documents/information.
• Collected payroll data/employee time cards and entered data into systems to administer payroll.
• Researched & Translated Case Inquiries Scheduled meetings and travel personal/business Organized, kept records & assisted both paralegals
• Managed to process Payroll with 100% accuracy, while coordinating the front desk and assisting new Hires.
• Verified Medicare/Medicaid policies on behalf of CMS for special programs and benefits to be provided to those in need.
• Assisted in establishing an Electronic Fund Transfer System (EFT) for Clients saving over $100k in Banking Costs.
• Performed quality checks for accurate information, processed and filed medical insurance claims without error to decrease unpaid claims.
• Watched ICD, CPT, and HCFA codes.
• Documented returned mail orders to Medicaid providers.
• Interviewed new Payroll Specialist and at times terminated Payroll Specialist due to job performance.
• Handled Accounts Payable, Accounts Receivable, Payroll and maintained various revenue and engineering reports for subsidiary company, PPI Ag.
• Verified benefits with customer's insurance for repairs, Medicare, Medicaid, HMO's.
• Worked on Excel, PowerPoint.
• Corresponded with doctor offices and all insurance groups about patient's chart notes and diagnosis information.
• Answered a 12-line phone, entered payroll in database (ten-key), assisted in accounting and various purchasing/inventory tasks.

5. Highlight dental receptionist certifications on your resume

Specific dental receptionist certifications can be a powerful tool to show employers you've developed the appropriate skills.

If you have any of these certifications, make sure to put them on your dental receptionist resume:

• Dental Assistant (RDA)
• Certified Medical Administrative Assistant (CMAA)
• Certified Billing and Coding Specialist (CBCS)
• Certified Dental Technician
• Certified Medical Office Manager (CMOM)
• Certified Dental Assistant (CDA)
• Certified Dental Assistant - Coronal Polish (CP)
• Certified Clinical Medical Assistant (NHA)
• Nationally Certified Medical Office Assistant (NCMOA)
• Microsoft Office Specialist: Expert (Office 365 and Office 2019)

6. Finally, add an dental receptionist resume summary or objective statement

A resume summary statement consists of 1-3 sentences at the top of your dental receptionist resume that quickly summarizes who you are and what you have to offer. The summary statement should include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to emphasize skills and experiences that feature in the job description.

Common dental receptionist resume skills

• Customer Service
• Phone Calls
• Patient Accounts
• Dental Insurance
• Insurance Verification
• Insurance Claims
• Insurance Eligibility
• Dental Appointments
• Insurance Forms
• Computer System
• Patient Insurance Benefits
• Scheduling Patient Appointments
• Telephone Calls
• Financial Arrangements
• Insurance Coverage
• Medical History
• Multi-Line Phone System
• Patient Payments
• Insurance Payments
• Patient Flow
• Insurance Billing
• Office Appointments
• Process Payments
• Patient Billing
• Bank Deposits
• Office Equipment
• Dental Claims
• Dental Software
• Billing Statements
• Security Regulations
• Patient Charts
• Medical Billing
• Open Dental
• Dental Treatment
• Dental Instruments

Dental Receptionist Jobs

Links to help optimize your dental receptionist resume.

• How To Write A Resume
• List Of Skills For Your Resume
• How To Write A Resume Summary Statement
• Action Words For Your Resume
• How To List References On Your Resume

Updated April 25, 2024

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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Dental Receptionist Resume Sample

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Work Experience

• Frequently check and respond to voicemails in a timely manner
• Receive appointment cancellation calls and attempt to fill vacant time slot with another patient
• Meet with patient after their visit to schedule next appointment
• Assist Supervisor and Hygienist with patient recalls
• Enter/Verify proper patient insurance information is on file with each visit
• Responsible for inputting the patient treatment plan into the Faculty Practice Patient computer system
• Serve as the patient advocate for all patients within the practice
• Experience in a dental office
• Understanding of diversified insurance plans (Medicaid and CHIPS) as well as Managed Care plans
• Knowledge of dental codes and dental terminology
• Coordinate patient appointments for faculty practice doctors including possible after hours confirmation of appointments
• Collect and apply patient payments to the correct account. Issue a receipt of payment
• Respond to all patient, physician, and staff inquiries in a prompt and professional manner with excellent customer service skills
• Be prepared for the upcoming day-s schedule by pulling patient charts for the next day, printing the next day-s schedule, and preparing new patient charts
• Copy chart pages so that they are adequately stocked in folders

Professional Skills

• Experience in effectively relating to people, Ability to effectively relate via telephone and the ability to speak, read and write in English
• Excellent in-person and phone customer service skills
• Excellent customer service skills and detail oriented
• Experience working in a dental, medical, or other health-care office experience
• Computer skills including MS Office Suite
• Prior administrative/reception experience
• Excellent customer service experience within a dental office

How to write Dental Receptionist Resume

Dental Receptionist role is responsible for customer, database, basic, software, insurance, reporting, computer, health, benefits, collections. To write great resume for dental receptionist job, your resume must include:

• Your contact information
• Work experience
• Skill listing

Contact Information For Dental Receptionist Resume

The section contact information is important in your dental receptionist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

• First and last name
• Telephone number

Work Experience in Your Dental Receptionist Resume

The section work experience is an essential part of your dental receptionist resume. It’s the one thing the recruiter really cares about and pays the most attention to. This section, however, is not just a list of your previous dental receptionist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular dental receptionist position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Dental Receptionist resume experience can include:

• Responsible for filing and obtaining patient charts in advance of visit. It is also the PCC-s responsibility to know the whereabouts of a patient-s chart at all times
• Experience working in a dental office
• Experience working in a dental, medical, or other health-care office
• Experience working in a dental, medical, or health-care office

Education on a Dental Receptionist Resume

Make sure to make education a priority on your dental receptionist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your dental receptionist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

• School you graduated from
• Major/ minor
• Year of graduation
• Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Dental Receptionist Resume

When listing skills on your dental receptionist resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical dental receptionist skills:

• Exceptional customer service, communication skills
• Manage time effectively and ability to thrive in a fast pace environment
• Handle patient calls and effectively manage schedule
• Effectively handle telephone inquiries
• Experience working in an office answering calls
• Experience in coordinating meetings, and managing calendars, customer support

List of Typical Experience For a Dental Receptionist Resume

Experience for dental assistant / dental receptionist resume.

• Assisting customers with check in and insurance questions
• Charting notes correctly in patient chart
• Closing financial day sheets
• Cold calling businesses to advertise the dental practice
• Answer phones with same caring, friendly demeanor
• Meet regularly with the supervisor and FP Director to ensure the efficiency of the patient care/service being provided
• Responsible for ensuring quality assurance of all patient records

Experience For Dental Receptionist Resume

• Assist supervisor with monthly statement processing
• Track and report daily scheduling metrics
• Retrieve charts and reviewing patient account information
• Provide back-up billing support
• Treatment plan presentation and financial arrangements
• Equally important are ability to multitask and self organize, attention to detail
• BOOK APPOINTMENTS & MAINTAIN SCHEDULES
• Answer phones, book appointments, schedule
• Handle all patient registration, forms, etc
• Knowledge of MS Word, Outlook and Internet based Insurance Verification and Claims Submission programs
• Answer phones
• Follow up calls to patients
• Treatment plan presentation and financial arrangements towards the procedures
• Insurance eligibility and verification checks
• Act as a model for Vision, Values, and Mission
• Provide exceptional patient care to all patients
• Work with the FP Supervisor to assign new patients to specific doctors within practice
• Where possible, assist Dental Assistants and Registered Dental Hygienist with non-clinical and minimal clinical issues, to include the duplication of radiographs, telephoning of patient prescriptions, and assisting with Infection Control procedures
• Detailed audit of patient account activity
• Review of dental claim payments
• Enters, audits and posts offset line items
• Process refunds to insurance companies and patients
• Contact patients to confirm appointments
• Date entry and Insurance verification
• Discuss treatment plans and finances with patients
• Type correspondence for professionals
• Accepts and signs for packages addressed to department. Delivers package(s) to addressee or notifies addressee of package arrival. Receives and sends out messenger or courier items
• Greet patients with a friendly and warm demeanor
• Schedule patient appointments with dentists
• Maintain calendars for appointments
• Handle health insurance issues and inquiries
• Work in a fast paced-environment and work well under pressure
• Be patient, possess compassion and uphold HIPAA standards
• O Knowledge of insurance plans (HMO/PPO)
• Knowledge of dental insurance plans (HMO/PPO)
• Maintain an extremely professional demeanor at all times
• Maintain a high level of confidentiality at all times
• Be team oriented, positive and motivated
• Knowledge of insurance plans (DMO/PPO)
• Make financial arrangements for patients
• Knowledge of Ortho Treatment Plans required
• Dental Assistants are encouraged to apply
• Knowledge of insurance plans (HMO/PPO) and insurance verification
• Knowledge of dental insurance plans to include HMO, PPO, and indemnity plans
• Handle heavy phone work and provide top-notch service
• Completion of statistical reports as needed
• Be friendly, personable, and professional
• Bilingual-Spanish/English is required
• Team player with a CAN DO attitude
• Be familiar with dental language
• Process payment information

List of Typical Skills For a Dental Receptionist Resume

Skills for dental assistant / dental receptionist resume.

• Experience working in a dental office;Recent Grads are welcome to apply
• Experience working in a dental office is required
• Experience working at the front desk of a dental, medical, or other healthcare office

Skills For Dental Receptionist Resume

• Experience working with insurances
• O 1+ years' experience working in a dental office
• Experience answering telephone, required
• Experience working in a dental or medical office
• Experience answering multi-line telephone system
• Experience working in a dental office, required
• Dental Coding and Dental Insurance experience
• Experience in a dental practice
• Have at least 1 year of experience in an administrative role within a dental office
• Dental experience
• Knowledge of insurance plans (HMO/PPO) with collections experience
• Customer service experience in a dental office is required
• Experience with Dentrix software
• Proven ability to maintain the highest level of confidentiality
• Experience with Dentrix, Eaglesoft, or other dental software
• Strong Knowledge of insurance plans (HMO/PPO)
• Dental, medical, or other health-care office experience
• Non-clinical healthcare experience
• Dental Office experience required
• Experience with Excel and database applications
• Front desk experience in a dental practice
• Greet patients immediately upon their arrival and provide excellent customer service
• Answering phones, faxing, filing, data entry
• Checking insurances and getting breakdowns
• Answering and Directing Calls in a friendly and professional manner
• Posting and billing knowledge
• Greeting patients, scheduling appointments, and check-ins
• Scheduling and canceling appointments
• Billing insurances companies and collecting patient payments
• Checking patients in and out
• Understanding of dental Explanation of Benefits (EOB's)
• Maintaining prompt patient communication via multiple avenues (phone, email, text)
• Obtaining insurance eligibility and benefits
• Calling patients to schedule appointments
• Supporting the Dentist through administrative tasks
• Contacting insurance companies to verify benefit information
• Maintaining courteous patient communication via multiple avenues (phone, email, text)
• Reporting of audit results
• Supporting a team
• Moderate Physical activity. Requires handling average-weight objects up to 15-20 pounds or standing and/or walking for more than 4 hours per day
• Working in dental office or 2 years working in medical doctor office
• Claims processing and understanding
• Serve as a resource person for patients and faculty on completing necessary paperwork and following proper clinical protocol procedures
• Maintain patient records in billing/scheduling system and in hard copy
• Serve as an initial point of contact for patients seeking services
• Bilingual English and Spanish speaking is required
• Advanced MS Office proficiency, with an understanding of complex functions in Word, Excel and Outlook
• Familiar with electronic records keeping
• General knowledge of internet navigation and research, e-mail, fax transmission, copy equipment, and insurance billing
• Acts as a role model – willing to accept or volunteer on projects as opportunity arises
• Collections, claim submission and billing
• Makes appointment for patients according to protocols
• Assist patients in completing dental history forms If necessary
• Greet and interact with patients professionally, with caring and friendliness

Related to Dental Receptionist Resume Samples

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Dental Receptionist

Dental Receptionist Resume

Job-winning dental receptionist resume example that can easily be adapted for your own use.

The simple-to-use resume format clearly:

• articulates your experience including the relevant duties and responsibilities for the dental receptionist job
• highlights your skills and strengths
• persuades the employer that you are a professional and committed job candidate

DENTAL RECEPTIONIST RESUME

YOUR FULL NAME

Your mailing address Your phone numbers Your email address

Objective Statement

A self-motivated and energetic dental receptionist with 3 years experience in a busy and fast-paced practice. Relevant skills include:

• excellent administrative, planning and organizational skills
• careful attention to detail evident in accurate patient records and billing
• solid knowledge of dental terminology and procedures
• proficient in MS Office and Dentrix
• working knowledge of dental insurance

A team player with a positive attitude who loves providing top customer service and building good relationships with patients.

Work Experience

Smile Dental, Atlanta, GA

September 2018 - Date

• answer phones and distribute calls and messages accordingly
• receive and distribute mail and emails
• schedule appointments and maintain appointment book
• confirm appointments
• followup on cancellations and no shows
• greet and register patients
• assist patients in completing information forms
• inform patients about the practice, charges, policies and procedures
• verify patient dental insurance benefits
• prepare and manage patient charts
• manage patient records in a dental database in accordance with privacy regulations
• document patient dental treatments and transactions
• collect and process payments from patients
• issue receipts
• input payments and reconcile financial data
• prepare and send out billing statements
• prepare accurate and complete claim forms for dental insurance
• liaise with insurance companies regarding payments
• monitor inventory and order practice supplies 
• maintain a professional and neat reception area

Customer Service Agent

Midtown Medical Supplies, Atlanta, GA

July 2017 - July 2018

• handled customers on the phone, resolved queries and redirected customer complaints when required
• processed customer orders
• maintained customer database

Bellingham High School, Atlanta, GA

High School Diploma, 2017

Technical Skills

• electronic dental record management
• knowledge of dental terminology and procedures
• working knowledge of dental insurance verification and claims
• accounts receivable and basic bookkeeping

Available on request

Dental Office Manager Resume

What is a good dental receptionist resume objective?

You can easily adapt the resume objective statement above or use these resources to write a winning resume summary:

Sample Receptionist Resume Objectives

How to Write a Resume Objective

What are the key duties and responsibilities for a dental receptionist resume?

JOB DESCRIPTIONS

Dental Receptionist Job Description

Medical Receptionist Duties and Skills

Dental Office Manager Job

This complete dental receptionist job description clearly lists the duties and responsibilities for the dental reception job.

Receptionist Duties

Dental Office Manager Duties

What are the key skills to list on my resume?

Employers have listed the following 5 key skills as essential for a dental receptionist.

• verbal and written communication skills
• planning and organizing skills including prioritizing and multi-tasking
• customer service orientation
• team player
• data management

List of Core Receptionist Skills

Your dental receptionist cover letter

This medical receptionist cover letter is a good example of how to write a persuasive cover letter for your dental receptionist resume.

Receptionist Cover Letter

Medical Receptionist job

Medical Receptionist Cover Letter

Best Cover Letter Template

The receptionist job interview

Use the following excellent resources to prepare for your dental receptionist job interview.

Receptionist Interview Questions

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Top 10 Interview Questions and Answers

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Top 17 Dental Receptionist Resume Objective Examples

Updated July 16, 2023 14 min read

A resume objective for a dental receptionist position is a statement that outlines what the applicant hopes to gain from the job. It should be tailored to the specific job opening and highlight the skills, experiences, and qualifications that make you an ideal candidate. When writing your objective, it’s important to keep it short, clear, and focused on the employer’s needs. For example, “Highly organized and experienced dental receptionist seeking to apply my exceptional customer service skills in a fast-paced office environment at ABC Dental Clinic.” Additionally, you can incorporate key words that are relevant to the position such as “dental” or “patient care.” Finally, make sure your objective is concise and contains no typos or grammatical errors so that you make an outstanding first impression on potential employers.

or download as PDF

Top 17 Dental Receptionist Resume Objective Samples

• To obtain a position as a Dental Receptionist utilizing excellent customer service and administrative skills.
• To secure a challenging position as a Dental Receptionist with an established practice that offers opportunities for growth and advancement.
• Seeking a Dental Receptionist role to utilize my knowledge of dental terminology, insurance plans, and billing procedures.
• To contribute to the success of a dental office by providing exceptional customer service and administrative support as a Dental Receptionist.
• Passionate about helping patients with their oral health needs by working as a Dental Receptionist in an established practice.
• Seeking an opportunity to work as a Dental Receptionist where I can apply my strong organizational skills, attention to detail, and ability to multi-task efficiently.
• Looking for an entry-level position as a Dental Receptionist where I can provide exceptional customer service while learning new skills.
• To obtain the position of Dental Receptionist at an established practice that values hard work and dedication.
• Aspiring to join an organization as a Dental Receptionist where I can use my interpersonal skills to build relationships with patients and staff members alike.
• Aiming to join an esteemed dental office team in the role of Dental Receptionist, bringing superior organizational abilities and patient care experience.
• Motivated individual seeking employment as a Dental Receptionist in order to utilize my knowledge of dental software programs and billing procedures.
• Eager to secure the position of Dental Receptionist with an organization that values quality patient care services and professionalism.
• Dedicated professional looking for employment as a Dental Receptionist where I can utilize my strong communication skills and passion for dentistry.
• Desire to work in the field of dentistry by obtaining the role of Dental Receptionist at an established practice that provides excellent patient care services.
• To leverage my extensive knowledge of dental terminology, insurance plans, scheduling systems, and billing procedures in the role of Dental Receptionist at your organization.
• Seeking employment at your office as a knowledgeable, friendly, and organized individual who is capable of performing all duties required for the role of Dental Receptionist effectively.
• Applying for the position of experienced receptionists with excellent customer service skills who is ready to serve patients in need at your dental office

How to Write a Dental Receptionist Resume Objective

A dental receptionist resume objective is a critical component of any job seeker’s resume. It should be written in such a way that it captures the attention of potential employers and gives them an immediate impression of your qualifications, experience and skills. Writing an effective dental receptionist resume objective requires careful consideration of the job requirements, your qualifications and the employer’s expectations.

When writing a dental receptionist resume objective, you should begin by clearly stating why you are applying for the position. This should include a brief statement about your interest in the field of dentistry and why you feel you would be an ideal candidate for the role. You should also explain how your prior experience in customer service or reception has prepared you to provide excellent service to patients and colleagues alike.

The next important step is to highlight your specific qualifications that make you well-suited for this role. Include any relevant certificates or diplomas as well as any special training or certifications that may be applicable to the position. For example, if you have completed a course in scheduling software or medical terminology, this should be included in your objective statement. Additionally, mention any specialized skills such as knowledge of insurance billing procedures or familiarity with dental terminology that could be beneficial to the employer.

Finally, end your dental receptionist resume objective by expressing enthusiasm for working within the company and providing a quality service to their patients. Be sure to emphasize your commitment to continuing education in order to stay up-to-date with industry trends and best practices. By doing so, you will demonstrate that you are motivated and organized enough for this demanding role.

In conclusion, when crafting an effective dental receptionist resume objective it is important to make sure it accurately reflects both your qualifications and enthusiasm for the position while demonstrating how they can benefit the employer’s practice. With careful thought and consideration, you can create an impressive statement that will help get your foot in the door at any dental office!

Related : What does a Dental Receptionist do?

Key Skills to Highlight in Your Dental Receptionist Resume Objective

In the competitive field of dentistry, having a well-crafted resume can make all the difference in securing your desired position. When applying for a dental receptionist role, it's crucial to highlight specific skills in your resume objective that set you apart from other candidates. This section titled 'Key Skills to Highlight in Your Dental Receptionist Resume Objective' will guide you on how to showcase these abilities effectively. We will delve into the essential skills that potential employers look for and how best to present them in your resume objective.

1. Scheduling

A dental receptionist is often responsible for managing the appointments and schedules of both the patients and dentists. This involves coordinating times, rescheduling when necessary, and ensuring that the day-to-day operations run smoothly. Therefore, having scheduling skills is crucial as it demonstrates the ability to effectively manage time, prioritize tasks, and maintain an organized system. It also shows that the candidate can handle multiple responsibilities at once, ensuring efficiency in a fast-paced environment. This skill can contribute to improving patient satisfaction by reducing waiting times and facilitating smooth transitions between appointments.

A dental receptionist often handles the financial transactions of a dental office, including billing patients and insurance companies. This skill is crucial to ensure accurate, timely, and efficient processing of payments and claims. Including this skill in a resume objective demonstrates the candidate's ability to manage important financial aspects of the office, contributing to smooth operations and customer satisfaction.

3. Insurance coordination

A dental receptionist often serves as the first point of contact between the patient and the dental office. They are responsible for scheduling appointments, managing patient records, and handling billing and payments. One major aspect of this role involves insurance coordination. This includes verifying insurance coverage, processing claims, and resolving any issues related to insurance payments. Having this skill is crucial as it directly impacts the financial operations of a dental office. Therefore, mentioning this skill in a resume objective can highlight your ability to effectively manage and coordinate insurance matters, which is a key responsibility in this role.

4. Patient communication

A Dental Receptionist is often the first point of contact for patients. Effective patient communication is essential to ensure that patients feel comfortable, understand their dental procedures and appointments, and have a positive experience with the dental office. This skill can also help in managing patient expectations, handling inquiries and complaints, and maintaining a smooth workflow in the office. Therefore, highlighting this skill in a resume objective can demonstrate the candidate's ability to provide excellent customer service and contribute to a positive clinic environment.

5. Dental terminology

Understanding dental terminology is crucial for a Dental Receptionist as they are the first point of contact between the patient and the dental office. This skill is needed to effectively communicate with patients, understand their needs and concerns, schedule appropriate appointments, and relay accurate information to the dental team. Without knowledge of dental terminology, a receptionist may struggle to perform these tasks efficiently and accurately. Including this skill in a resume objective demonstrates to potential employers that the candidate is prepared for the specific demands of a dental office environment.

6. Multitasking

A Dental Receptionist often has to juggle multiple tasks at once, such as scheduling appointments, handling billing and insurance claims, answering phone calls, and providing customer service to patients. Multitasking is a crucial skill for this role because it ensures that all tasks are completed in a timely manner and helps maintain the smooth operation of the dental office. Including this skill in a resume objective can show potential employers that the candidate is capable of managing a busy workload without compromising on quality or efficiency.

7. Time management

A dental receptionist is often the first point of contact for patients and is responsible for scheduling appointments, managing patient records, and coordinating office operations. Effective time management is crucial in this role to ensure smooth functioning of the dental office, minimize waiting times for patients, and maintain a high level of productivity. This skill also demonstrates an ability to prioritize tasks and handle multiple responsibilities simultaneously, which can greatly enhance efficiency in a busy dental practice. Therefore, including time management as a skill in a resume objective can make a candidate more appealing to potential employers.

8. Dentrix software

Dentrix software is a widely used dental practice management system. Proficiency in this software demonstrates the candidate's ability to manage patient records, schedule appointments, process billing and insurance claims, and other administrative tasks efficiently. This skill is essential for a Dental Receptionist as it directly impacts the smooth running of a dental office. Including it in a resume objective shows potential employers that the candidate has the necessary technical skills to perform their job effectively from day one.

9. Confidentiality adherence

A dental receptionist often handles sensitive patient information, including personal details and medical histories. Confidentiality adherence is a crucial skill for this role to ensure that all patient information is handled with discretion and privacy, adhering to HIPAA regulations and other privacy laws. This skill demonstrates the candidate's understanding of professional ethics and their ability to maintain trust between the dental practice and its patients. Including this skill in a resume objective can highlight the candidate's reliability and commitment to patient privacy.

10. Conflict resolution

A dental receptionist often serves as the first point of contact for patients and is responsible for managing appointments, handling inquiries, and dealing with any issues or complaints. Conflict resolution skills are crucial in this role as they may need to handle disputes or misunderstandings between patients and the dental office. They may also need to resolve conflicts related to scheduling, billing, or treatment plans. Having strong conflict resolution skills can help maintain a positive environment and ensure patient satisfaction. Therefore, highlighting this skill in a resume objective can demonstrate an ability to effectively manage challenging situations and contribute to a smooth-running dental practice.

In conclusion, crafting a compelling dental receptionist resume objective requires careful consideration of the key skills that will make you stand out as an ideal candidate. These skills should not only reflect your ability to perform the necessary tasks but also highlight your potential to contribute positively to the overall operation of the dental office. Remember, your resume objective is often the first impression you make on potential employers, so ensure it effectively communicates your competence and enthusiasm for the role.

Related : Dental Receptionist Skills: Definition and Examples

Common Mistakes When Writing a Dental Receptionist Resume Objective

Writing a resume objective as a dental receptionist can be challenging and often times, job seekers make common mistakes that could cost them their dream job. A well-crafted resume objective is essential to making a good first impression and can be the difference between getting your foot in the door or ending up in the reject pile. Here are some of the most common mistakes people make when writing their dental receptionist resume objective:

1. Not Tailoring Your Objective to the Job: When writing your resume objective, it is important to tailor it specifically for each job you are applying for. Generic objectives that don’t target any particular company or position will not make much of an impression on potential employers. Make sure to research each company you apply for and include relevant details about the position in your objective.

2. Writing Too Much Information: Keep your resume objective brief and to the point; avoid going into too much detail or including irrelevant information such as hobbies and interests. Your goal should be to highlight your qualifications and experience in a concise manner that grabs the reader’s attention right away.

3. Focusing on What You Want: While it’s important to express what you can bring to an organization, avoid focusing solely on what you want out of a job such as salary, benefits, etc. Instead, focus on how you can contribute to their success by highlighting your skills and experience related to the position you are applying for.

4. Not Proofreading: This may seem like an obvious mistake but many people forget to proofread their resume before submitting it for consideration. Typos and grammar mistakes show carelessness on behalf of the applicant which can significantly reduce their chances of securing an interview with a potential employer so always double-check your work before sending it out!

By avoiding these common mistakes when writing your dental receptionist resume objective, you will increase your chances of landing an interview with a potential employer and ultimately securing the job of your dreams!

Related : Dental Receptionist Resume Examples

A right resume objective for a dental receptionist should focus on the specific skills and experience necessary to excel in the role, such as customer service, multitasking, and familiarity with dental software; whereas a wrong resume objective may list unrelated goals and ambitions that have nothing to do with the position.

Editorial staff

Brenna Goyette

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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Receptionist Job Description: All Key Roles & Duties

7 min read · Updated on May 16, 2024

This Receptionist job description provides all the details you need to write a new resume

Whether you consider being a receptionist a job or a career, it's crucial to recognize the significant role you play in the company's operations. The chances are great – practically 100% – that you'll need a winning resume to even get your foot in the door. After all, the Receptionist role is an all-important client-focused, face-of-the-company position, and employers will want to know up-front that you have what it takes. 

Enter the Receptionist job description. It's not just a document but a guide that will lead you to write an effective resume. It contains information that is critically important to what you'll write in your new resume. In fact, as you read through all the key roles and duties, you'll need to extract relevant keywords to use in your resume to get past the ATS and impress the hiring manager.

Get ready to write your resume before you actually start writing

There's a bit of homework you have to complete before you can start writing your Receptionist resume and even before you start reviewing Receptionist job descriptions. 

You need to make a list of your skills and career achievements

You also need to choose the format you want to use for your resume 

There are three formats to choose from, including:

Reverse-chronological

Functional 

In most instances, you'll need to opt for the reverse chronological format because it's the one that will get past the applicant tracking system the company is using to weed out candidates. It'll also be the one the hiring manager wants to see. 

Another thing that makes the reverse-chronological resume the best option is how easy it is to put together – basically, all you're doing is filling in the blanks of a very well-defined structure.

Contact information

Title/Headline

Profile Paragraph

Core Competencies

Professional Experience

As you work through each section of your new resume, inject the skills and achievements you've listed from your career to tell a story of accomplishment and progression. 

Remember to use action verbs to make your resume more engaging. For instance, instead of saying 'Handled customer inquiries,' you could say 'Managed customer inquiries' to make your role sound more proactive. 

Related reading: How to Make a Resume: Beginner's Writing Guide with Examples

Receptionist top skills & proficiencies

Sometimes, it can be challenging to come up with a list of skills because people simply don't like to brag about what they know. Other times, job seekers question whether something they know how to do qualifies as a skill because it's so simple a thing. 

To get your brain juices flowing and to help you see that even the most minor task can fit into your Receptionist resume as a skill, here's a list you can use for inspiration. 

Customer Service

Overachieving Attitude

Verbal and Written Communication

Professional

Problem-Solving Skills

Accuracy and Attention to Detail

Interpersonal Skills

Telephone Skills

Microsoft Office Skills

Professionalism

Customer Focus

Organization

Handle Pressure

Supply Management

Skills equal keywords

You have to go one step further from simply listing your skills on your resume. Now, you can start to review Receptionist job descriptions to make sure your skills align with what companies are looking for. The keywords in the Receptionist job description are a direct reflection of the skills the company is seeking in its new Receptionist. Use these keywords to show that you have what it takes to excel in the role. 

By reviewing job description examples – like the one below – you'll be able to identify what technical skills (specific, job-related skills like operating a switchboard) and soft skills (personal attributes like communication and adaptability) matter most to an employer in your target field. 

When crafting your resume, aim to include as much relevant information from the Receptionist job description as possible. This will show the hiring manager that you understand the role and have the necessary skills and experience to succeed as a Receptionist. 

Receptionist job description

Let's take a look at what a normal Receptionist job description looks like. The first thing you'll likely see is a job summary that gives an overview of the daily activities you'll perform as a Receptionist.

Job summary

Greet vendors, customers, job applicants, and other visitors and arrange for transportation services when needed. Direct visitors by maintaining employee and department directories. May operate a switchboard to route incoming calls and place outgoing calls. Maintain security by following procedures, monitoring logbooks, and issuing visitor badges.

Responsibilities

After the job summary, you'll find a list of bullet points that break down specific duties individually. This is a great place to extract keywords for your Receptionist resume.

Greet clients as soon as they arrive and connect them with the appropriate party

Answer the phone in a timely manner and direct calls to the correct offices

Create and manage both digital and hardcopy filing systems for all partners

Make travel arrangements and schedule meetings based on all partners' itineraries

Deal with bookings by phone, e-mail, letter, fax, or face-to-face

Complete procedures when Guests arrive and leave

Prepare bills and take payments

Take and pass on messages to Guests

Deal with special requests from Guests

Answer questions about what the hotel offers and the surrounding area

Deal with complaints or problems

Answer telephone calls and take messages or forward calls

Schedule and confirm appointments and maintain event calendars

Check visitors in and direct or escort them to specific destinations

Inform other employees of visitors' arrivals or cancellations

Enter customer data and send correspondence

Copy, file, and maintain paper or electronic documents and records

Handle incoming and outgoing mail

Qualifications

The final thing you'll see in a Receptionist job description is a list of qualifications that describe everything from the level of education you need to the number of years of experience. Here's what a qualifications list could look like:

More than five years of experience as a Receptionist or Front Office Representative

High school diploma/GED

Bilingual preferred

Adaptable and flexible with an excellent ability to multitask

Self-motivated with strong communication skills

Knowledge of customer service best practices

Computer savvy with experience in data entry, word processing, and managing files

How to use the Receptionist job description

As you work through each section of your reverse-chronological resume, you'll insert items from your list of skills and achievements that mirror what the Receptionist job description defines as necessary for job success. This is called tailoring your resume to the job.

At the end of the day, the hiring manager cares less about everything you've done during your career and more about achievements that prove you'll be an asset to their team – achievements being what's important. 

Let's say that you “issued guest badges” at a company in the past. That's great because it's specifically mentioned in the new job description. You can improve upon that relevant keyword by quantifying your experience and turning it into an achievement. 

Reduced security incidents by 12% by following company protocols to issue guest badges. 

Now, the new company will see that you can do what they want you to and that you understand how to follow protocols to improve things. You're a winner!

It's time to apply for jobs

Once your resume is ready and perfectly tailored to the Receptionist job description, it's time to send it out. Here are a few tips to keep your Receptionist job search organized and manageable.

Network with like-minded individuals

Follow up after you apply for a job

Get ready for interviews

Maintain a positive mindset

You got this!

Searching for a new job can be frustrating, especially if it starts to take a long time. Don't give up. Keep reviewing Receptionist job descriptions to make sure that you've got the right keywords in your resume. You'll land an interview before you know it. 

Having a third party review your resume can be extremely helpful and even boost your confidence. TopResume offers a free resume review and will happily give yours a once-over to make sure it's hitting the mark.

Recommended reading: 

Your path to a great resume starts here.

17 Resume Tips to Get Seen and Hired Faster

Unconventional Ways to Stay on a Recruiter's Radar

Related Articles:

Spring Cleaning Your Resume: Tips for Keeping it Concise

Host/Hostess Skills: Add to Improve Your Resume!

Machine Operator Skills: Add to Improve Your Resume!

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