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The Impact of the Internet on Society: A Global Perspective

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The Internet is the decisive technology of the Information Age, and with the explosion of wireless communication in the early twenty-first century, we can say that humankind is now almost entirely connected, albeit with great levels of inequality in bandwidth, efficiency, and price.

People, companies, and institutions feel the depth of this technological change, but the speed and scope of the transformation has triggered all manner of utopian and dystopian perceptions that, when examined closely through methodologically rigorous empirical research, turn out not to be accurate. For instance, media often report that intense use of the Internet increases the risk of isolation, alienation, and withdrawal from society, but available evidence shows that the Internet neither isolates people nor reduces their sociability; it actually increases sociability, civic engagement, and the intensity of family and friendship relationships, in all cultures.

Our current “network society” is a product of the digital revolution and some major sociocultural changes. One of these is the rise of the “Me-centered society,” marked by an increased focus on individual growth and a decline in community understood in terms of space, work, family, and ascription in general. But individuation does not mean isolation, or the end of community. Instead, social relationships are being reconstructed on the basis of individual interests, values, and projects. Community is formed through individuals’ quests for like-minded people in a process that combines online interaction with offline interaction, cyberspace, and the local space.

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Globally, time spent on social networking sites surpassed time spent on e-mail in November 2007, and the number of social networking users surpassed the number of e-mail users in July 2009. Today, social networking sites are the preferred platforms for all kinds of activities, both business and personal, and sociability has dramatically increased — but it is a different kind of sociability. Most Facebook users visit the site daily, and they connect on multiple dimensions, but only on the dimensions they choose. The virtual life is becoming more social than the physical life, but it is less a virtual reality than a real virtuality, facilitating real-life work and urban living.

Because people are increasingly at ease in the Web’s multidimensionality, marketers, government, and civil society are migrating massively to the networks people construct by themselves and for themselves. At root, social-networking entrepreneurs are really selling spaces in which people can freely and autonomously construct their lives. Sites that attempt to impede free communication are soon abandoned by many users in favor of friendlier and less restricted spaces.

Perhaps the most telling expression of this new freedom is the Internet’s transformation of sociopolitical practices. Messages no longer flow solely from the few to the many, with little interactivity. Now, messages also flow from the many to the many, multimodally and interactively. By disintermediating government and corporate control of communication, horizontal communication networks have created a new landscape of social and political change.

Networked social movements have been particularly active since 2010, notably in the Arab revolutions against dictatorships and the protests against the management of the financial crisis. Online and particularly wireless communication has helped social movements pose more of a challenge to state power.

The Internet and the Web constitute the technological infrastructure of the global network society, and the understanding of their logic is a key field of research. It is only scholarly research that will enable us to cut through the myths surrounding this digital communication technology that is already a second skin for young people, yet continues to feed the fears and the fantasies of those who are still in charge of a society that they barely understand.

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The lesser-known side of isaac asimov, openmind books, scientific anniversaries, jane goodall, the human voice of chimpanzees, featured author, latest book, change: 19 key essays on how the internet is changing our lives.

As a tool available to a reasonably wide public, the Internet is only twenty years old, but it is already the fundamental catalyst of the broadest based and fastest technological revolution in history . It is the broadest based because over the past two decades its effects have touched upon practically every citizen in the world. And it is the fastest because its mass adoption is swifter than that of any earlier technology.

It is impossible today to imagine the world without the Internet: it enables us to do things which only a few years ago would be unthinkable, and impinges on every sphere of our lives.

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The music industry in an age of digital distribution, first the media, then us: how the internet changed the fundamental nature of the communication and its relationship with the audience, the internet's influence on the production and consumption of culture: creative destruction and new opportunities, the internet: changing the language, distributed innovation and creativity, peer production, and commons in networked economy, how is the internet changing the way we work, the internet and business, the way of the dodo, how the internet has changed everyday life, the internet and education, designing connections, the internet, politics and the politics of internet debate, the impact of the internet on society: a global perspective, cyber attacks, who owns big data, the internet of things: outlook and challenges, knowledge banking for a hyperconnected society, "ch@nge" comes to madrid: health, banking and connections that will change our lives, do you already know what the latest openmind book is about are you ready for ch@nge, francisco gonzález presents the latest openmind book: ch@nge, openmind launches the book “ch@nge” in madrid, david gelernter presents "cyberflow", iñaki vázquez: the origins of the internet of things, mikko hypponen: who owns the internet, evgeny morozov: internet and politics, federico casalegno: connections, neil selwyn presents "internet and education", mexico hosts the launch of the openmind book "ch@nge", openmind reflects on the social influence of the internet in the home of mit, thomas malone explains how the internet is changing the way we work, presentation at mit: how the internet is changing our lives, distributed innovation and creativity, peer production, and commons, lucien engelen and the medicine of the future, "the challenge is to turn data into information, and then into knowledge", dan schiller: geopolitical information, zaryn dentzel and the social media "ch@nge", paul dimaggio and cultural industry on the internet, edward castronova: games and the internet, sustainability, smart cities and "sensor citizens" in spain, peter hirshberg and the new communication environment on the internet, patrik wikström: the transformation of the music industry, david crystal: the language of the internet, we recommend "to save everything, click here", by evgeny morozov, do you want to stay up to date with our new publications.

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Analysis and Health

Does using the internet make us happier or sadder.

A study of more than 2 million people in 168 countries suggests that having access to the internet is linked to higher life satisfaction, but many questions remain unanswered

By Clare Wilson

13 May 2024

We still don’t know the potential well-being effects of social media specifically or how they could vary among people of different ages

Galina Zhigalova/Getty Images

Growing access to the internet is linked with better well-being around the world, a large study has concluded. The finding seems to be at odds with concerns that smartphones have led to a tsunami of mental health problems. So, where does the truth lie?

While concerns over excessive use of phones, computers and other devices may seem like a modern phenomenon, in fact they echo similar fears over past…

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Essay on Importance of Internet: Samples for Students

Updated on
Nov 23, 2023

Internet is not just a need or luxury, it has become a household necessity. It was used as a source of entertainment but now it is impossible to work in offices or study without the Internet. When the global pandemic locked everyone in their house, it became an important medium to connect, study and work. Students were able to study without the risk of catching COVID-19 because of the Internet. The importance of the internet is also a common topic in various entrance exams such as SAT , TOEFL , and UPSC . In this blog, you will learn how to write an essay on the importance of the Internet.

This Blog Includes:

Tips to write the perfect essay on internet, sample 1 of essay on the importance of the internet (100 words), sample essay 2 – importance of the internet (150 words), sample essay 3 on use of internet for student (300 words).

Nikita Puri

Nikita is a creative writer and editor, who is always ready to learn new skills. She has great knowledge about study abroad universities, researching and writing blogs about them. Being a perfectionist, she has a habit of keeping her tasks complete on time before the OCD hits her. When Nikita is not busy working, you can find her eating while binge-watching The office. Also, she breathes music. She has done her bachelor's from Delhi University and her master's from Jamia Millia Islamia.

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How the internet can harm us, and what can we do about it?

The internet has received much negative news coverage in recent years.

Written by Gianluca Quaglio,

The internet has received much negative news coverage in recent years. Articles focus on major privacy scandals and security breaches, the proliferation of fake news, rampant harmful behaviours like cyber-bullying, cyber-theft, revenge porn, the exchange of child porn and internet predation, internet addiction, and the negative effects of the internet on social relations and social cohesion. Nevertheless, some 87 % of European households have internet access at home, and 65 % use mobile devices to access the internet. Europeans aged 16 to 24 years spend 168 minutes per day on mobile internet, dropping to 30 minutes for 55 to 64-year olds. Around 88 % of 15 to 24-year olds use social media, 80 % on a daily basis.

While the social and economic benefits of the internet cannot be denied, some of these developments can severely affect such European values as equality, respect for human rights and democracy. Technology companies are under increasing pressure to mitigate these harmful effects, and politicians and opinion leaders are advocating drastic measures.

The recently published STOA study on ‘Harmful internet use’ covers the damage associated with internet use on individuals’ health, wellbeing and functioning, and the impact on social structures and institutions. While the study does not attempt to cover all possible societal harm relating to the internet, Part I focuses on one specific cause of harm, internet addiction, and Part II covers a range of harmful effects on individuals and society that are associated with internet use. The report concludes with policy options for their prevention and mitigation.

Other studies have already extensively discussed some harmful effects, and these are already subject to a history of policy actions. These include harm to privacy, harm related to cybersecurity and cybercrime, and damage resulting from digital divides. In contrast, this study covers the less-studied but equally important harmful effects that concern individuals’ health, wellbeing and functioning, the quality of social structures and institutions, and equality and social inclusion.

Internet addiction and problematic internet use

Internet addiction and problematic internet use prevalence rates vary across studies and countries. The noteworthy discrepancy in prevalence estimates has a number of causes, including the different populations studied, as well as the various diagnostic tools and assessment criteria utilised. With this in mind, it appears that roughly 4 % of European adolescents demonstrate a pathological use of the internet that affects their life and health, while 13 % of adolescents engage in maladaptive behaviour when using the internet. Similar numbers are reported for adults.

Part I of the study focuses on generalised internet addiction, online gaming addiction, and online gambling addiction. Clinical presentations, patient profiling, comorbidities, instruments, interventions, and prognoses are different across these three potential addiction disorders. The study states that the individual, cultural and media-use context significantly contributes to the experience and severity of internet addiction.

The study proposes a set of preventive actions, and evidence to support future policies . It states that offering information, screening tools and campaigns to students in secondary schools and at universities regarding internet-use-related addiction problems can help, especially regarding gaming addiction in adolescent populations. This will require allocating research and resources for schools and their staff, and for families, as well as the establishment of working relationships with health professionals and services.

Harmful social and cultural effects associated with internet use

Part II of the study identifies a number of different harmful social and cultural effects associated with internet use. The evidence points to the occurrence of significant damage to both individuals and society. Some of these harmful effects are described briefly below:

Information overload: Having too much information to be able to adequately understand an issue or make effective decisions. Information overload is associated with loss of control, feelings of being overwhelmed, reduced intellectual performance, and diminished job satisfaction. Studies show that information overload affects up to 20-30% of people.

Damage to social relationships: Extensive internet use, of social media in particular, is correlated with loneliness and social isolation. Intimate relationships can be degraded by internet use, particularly due to viewing online pornography. Malicious online behaviour, particularly cyber-bullying, cyber-stalking and online predation, affects a significant percentage of internet users.

Impaired public/private boundaries: The way in which the internet and smartphones blur the distinction between private and public, and between different spheres of life, including work, home life and leisure, harms the boundaries between people’s public and private lives. Harmful effects that can result from such permeations include loss of quality of life, lack of privacy, decreased safety and security, and harm to social relations – when friends and family members feel they are left behind by new technology.

Harmful effects on cognitive development: Empirical evidence suggests that internet use can have both positive and negative impacts on cognitive development, depending on the person and the circumstances. There is evidence that children’s cognitive development can be damaged by prolonged internet use, including the development of memory skills, attention span, abilities for critical reasoning, language acquisition, reading, and learning abilities. More research is however needed to draw more reliable conclusions.

Damage to communities: Many off-line communities suffer through the partial migration of human activities – shopping, commerce, socialising, leisure activities, professional interactions – to the internet. Online communities sometimes extend off-line communities and sometimes replace them. They are often inadequate replacements, however, as they do not possess some of the valuable or the strongest qualities of off-line communities, and communities may consequently suffer from impoverished communication, incivility, and a lack of trust and commitment.

The study identifies a number of broad policy options for preventing and mitigating these harmful effects. They include, among other things:

promoting technology that better protects social institutions, stimulating or requiring tech companies to introduce products and services that better protect social institutions and internet users;
education about the internet and its consequences;
stronger social services support for internet users: this policy option involves strengthening social services dedicated to internet users to prevent or mitigate harmful effects such as internet addition, antisocial online behaviour or information overload;
incentivising or requiring employers to develop policies that protect workers against harmful effects of work-related internet use, such as information overload and the blurring of lines between public and private life;
establishing governmental units and multi-stakeholder platforms at EU level,to address the problems of the internet’s harmful social and cultural effects.

Problematic use of the internet (PUI) research network

Finally, in relation to internet-caused damage, it is worth mentioning the recent article published by the European Science-Media Hub (ESMH) on the European Problematic Use of Internet (PUI) research network. The project, funded by the European Commission, gathers over 120 psychologists, psychiatrists and neuroscientists, with the objective of reaching a better definition of diagnostic criteria, the role of genetics and personality traits, and the brain-based mechanisms behind internet related disorders.

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NEWS & VIEWS FORUM
10 February 2020

Scrutinizing the effects of digital technology on mental health

Jonathan Haidt &

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The topic in brief

• There is an ongoing debate about whether social media and the use of digital devices are detrimental to mental health.

• Adolescents tend to be heavy users of these devices, and especially of social media.

• Rates of teenage depression began to rise around 2012, when adolescent use of social media became common (Fig. 1).

• Some evidence indicates that frequent users of social media have higher rates of depression and anxiety than do light users.

• But perhaps digital devices could provide a way of gathering data about mental health in a systematic way, and make interventions more timely.

Figure 1 | Depression on the rise. Rates of depression among teenagers in the United States have increased steadily since 2012. Rates are higher and are increasing more rapidly for girls than for boys. Some researchers think that social media is the cause of this increase, whereas others see social media as a way of tackling it. (Data taken from the US National Survey on Drug Use and Health, Table 11.2b; go.nature.com/3ayjaww )

JONATHAN HAIDT: A guilty verdict

A sudden increase in the rates of depression, anxiety and self-harm was seen in adolescents — particularly girls — in the United States and the United Kingdom around 2012 or 2013 (see go.nature.com/2up38hw ). Only one suspect was in the right place at the right time to account for this sudden change: social media. Its use by teenagers increased most quickly between 2009 and 2011, by which point two-thirds of 15–17-year-olds were using it on a daily basis 1 . Some researchers defend social media, arguing that there is only circumstantial evidence for its role in mental-health problems 2 , 3 . And, indeed, several studies 2 , 3 show that there is only a small correlation between time spent on screens and bad mental-health outcomes. However, I present three arguments against this defence.

First, the papers that report small or null effects usually focus on ‘screen time’, but it is not films or video chats with friends that damage mental health. When research papers allow us to zoom in on social media, rather than looking at screen time as a whole, the correlations with depression are larger, and they are larger still when we look specifically at girls ( go.nature.com/2u74der ). The sex difference is robust, and there are several likely causes for it. Girls use social media much more than do boys (who, in turn, spend more of their time gaming). And, for girls more than boys, social life and status tend to revolve around intimacy and inclusion versus exclusion 4 , making them more vulnerable to both the ‘fear of missing out’ and the relational aggression that social media facilitates.

Second, although correlational studies can provide only circumstantial evidence, most of the experiments published in recent years have found evidence of causation ( go.nature.com/2u74der ). In these studies, people are randomly assigned to groups that are asked to continue using social media or to reduce their use substantially. After a few weeks, people who reduce their use generally report an improvement in mood or a reduction in loneliness or symptoms of depression.

The best way forward

Third, many researchers seem to be thinking about social media as if it were sugar: safe in small to moderate quantities, and harmful only if teenagers consume large quantities. But, unlike sugar, social media does not act just on those who consume it. It has radically transformed the nature of peer relationships, family relationships and daily activities 5 . When most of the 11-year-olds in a class are on Instagram (as was the case in my son’s school), there can be pervasive effects on everyone. Children who opt out can find themselves isolated. A simple dose–response model cannot capture the full effects of social media, yet nearly all of the debate among researchers so far has been over the size of the dose–response effect. To cite just one suggestive finding of what lies beyond that model: network effects for depression and anxiety are large, and bad mental health spreads more contagiously between women than between men 6 .

In conclusion, digital media in general undoubtedly has many beneficial uses, including the treatment of mental illness. But if you focus on social media, you’ll find stronger evidence of harm, and less exculpatory evidence, especially for its millions of under-age users.

What should we do while researchers hash out the meaning of these conflicting findings? I would urge a focus on middle schools (roughly 11–13-year-olds in the United States), both for researchers and policymakers. Any US state could quickly conduct an informative experiment beginning this September: randomly assign a portion of school districts to ban smartphone access for students in middle school, while strongly encouraging parents to prevent their children from opening social-media accounts until they begin high school (at around 14). Within 2 years, we would know whether the policy reversed the otherwise steady rise of mental-health problems among middle-school students, and whether it also improved classroom dynamics (as rated by teachers) and test scores. Such system-wide and cross-school interventions would be an excellent way to study the emergent effects of social media on the social lives and mental health of today’s adolescents.

NICK ALLEN: Use digital technology to our advantage

It is appealing to condemn social media out of hand on the basis of the — generally rather poor-quality and inconsistent — evidence suggesting that its use is associated with mental-health problems 7 . But focusing only on its potential harmful effects is comparable to proposing that the only question to ask about cars is whether people can die driving them. The harmful effects might be real, but they don’t tell the full story. The task of research should be to understand what patterns of digital-device and social-media use can lead to beneficial versus harmful effects 7 , and to inform evidence-based approaches to policy, education and regulation.

Long-standing problems have hampered our efforts to improve access to, and the quality of, mental-health services and support. Digital technology has the potential to address some of these challenges. For instance, consider the challenges associated with collecting data on human behaviour. Assessment in mental-health care and research relies almost exclusively on self-reporting, but the resulting data are subjective and burdensome to collect. As a result, assessments are conducted so infrequently that they do not provide insights into the temporal dynamics of symptoms, which can be crucial for both diagnosis and treatment planning.

By contrast, mobile phones and other Internet-connected devices provide an opportunity to continuously collect objective information on behaviour in the context of people’s real lives, generating a rich data set that can provide insight into the extent and timing of mental-health needs in individuals 8 , 9 . By building apps that can track our digital exhaust (the data generated by our everyday digital lives, including our social-media use), we can gain insights into aspects of behaviour that are well-established building blocks of mental health and illness, such as mood, social communication, sleep and physical activity.

Stress and the city

These data can, in turn, be used to empower individuals, by giving them actionable insights into patterns of behaviour that might otherwise have remained unseen. For example, subtle shifts in patterns of sleep or social communication can provide early warning signs of deteriorating mental health. Data on these patterns can be used to alert people to the need for self-management before the patterns — and the associated symptoms — become more severe. Individuals can also choose to share these data with health professionals or researchers. For instance, in the Our Data Helps initiative, individuals who have experienced a suicidal crisis, or the relatives of those who have died by suicide, can donate their digital data to research into suicide risk.

Because mobile devices are ever-present in people’s lives, they offer an opportunity to provide interventions that are timely, personalized and scalable. Currently, mental-health services are mainly provided through a century-old model in which they are made available at times chosen by the mental-health practitioner, rather than at the person’s time of greatest need. But Internet-connected devices are facilitating the development of a wave of ‘just-in-time’ interventions 10 for mental-health care and support.

A compelling example of these interventions involves short-term risk for suicide 9 , 11 — for which early detection could save many lives. Most of the effective approaches to suicide prevention work by interrupting suicidal actions and supporting alternative methods of coping at the moment of greatest risk. If these moments can be detected in an individual’s digital exhaust, a wide range of intervention options become available, from providing information about coping skills and social support, to the initiation of crisis responses. So far, just-in-time approaches have been applied mainly to behaviours such as eating or substance abuse 8 . But with the development of an appropriate research base, these approaches have the potential to provide a major advance in our ability to respond to, and prevent, mental-health crises.

These advantages are particularly relevant to teenagers. Because of their extensive use of digital devices, adolescents are especially vulnerable to the devices’ risks and burdens. And, given the increases in mental-health problems in this age group, teens would also benefit most from improvements in mental-health prevention and treatment. If we use the social and data-gathering functions of Internet-connected devices in the right ways, we might achieve breakthroughs in our ability to improve mental health and well-being.

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Allen, N. B., Nelson, B. W., Brent, D. & Auerbach, R. P. J. Affect. Disord. 250 , 163–169 (2019).

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Essay On Internet for Students and Children

500+ words essay on internet.

We live in the age of the internet. Also, it has become an important part of our life that we can’t live without it. Besides, the internet is an invention of high-end science and modern technology . Apart from that, we are connected to internet 24×7. Also, we can send big and small messages and information faster than ever. In this essay on the Internet, we are going to discuss various things related to the internet.

Reach of Internet

It is very difficult to estimate the area that the internet cover. Also, every second million people remain connected to it with any problem or issue. Apart from that, just like all the things the internet also has some good and bad effect on the life of people. So the first thing which we have to do is learn about the good and bad effect of the internet.

Good effects of the internet mean all those things that the internet make possible. Also, these things make our life easier and safer.

Bad effects of the internet mean all those things that we can no longer do because of the internet. Also, these things cause trouble for oneself and others too.

You can access in any corner of the world. Also, it is very easy to use and manage. In today’s world, we cannot imagine our life without it.

Get the huge list of more than 500 Essay Topics and Ideas

Uses Of Internet

From the time it first came into existence until now the internet has completed a long journey. Also, during this journey, the internet has adopted many things and became more user-friendly and interactive. Besides, every big and small things are available on internet and article or material that you require can be obtainable from internet.

Tim Berners-Lee can be called one of the main father of internet as he invented/discovered the WWW (World Wide Web) which is used on every website. Also, there are millions of pages and website on the internet that it will take you years to go through all of them.

The Internet can be used to do different things like you can learn, teach, research, write, share, receive, e-mail , explore, and surf the internet.

Read Essay on Technology here

Convenience Due To Internet

Because of internet, our lives have become more convenient as compared to the times when we don’t have internet. Earlier, we have to stand in queues to send mails (letters), for withdrawing or depositing money, to book tickets, etc. but after the dawn of the internet, all these things become quite easy. Also, we do not have to waste our precious time standing in queues.

Also, the internet has contributed a lot to the environment as much of the offices (government and private), school and colleges have become digital that saves countless paper.

Although, there is no doubt that the internet had made our life easier and convenient but we can’t leave the fact that it has caused many bigger problems in the past. And with the speed, we are becoming addict to it a day in will come when it will become our basic necessity.

{ “@context”: “https://schema.org”, “@type”: “FAQPage”, “mainEntity”: [ { “@type”: “Question”, “name”: “What are the limitation of internet?”, “acceptedAnswer”: { “@type”: “Answer”, “text”: “Although internet can help you with anything but there are certain limitation to it. First of it does not have a physical appearance. Secondly, it does not have emotions and thirdly, it can’t send you to a place where you can’t go (physically).” } }, { “@type”: “Question”, “name”: “What is the ideal age for using internet?”, “acceptedAnswer”: { “@type”: “Answer”, “text”: “Nowadays everybody from small kids to adult is internet addicts. So it is difficult to decide an ideal age for using internet. However, according to researches using internet from an early age can cause problems in the child so internet usage of small children should be controlled or banned.” } } ] }

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Internet Seen as Positive Influence on Education but Negative on Morality in Emerging and Developing Nations

Internet Usage More Common Among the Young, Well-Educated and English Speakers

Table of contents.

1. Communications Technology in Emerging and Developing Nations
2. Online Activities in Emerging and Developing Nations
3. Influence of Internet in Emerging and Developing Nations
Methods in Detail

Internet Has Most Positive Influence on Education, Least Positive on Morality

As more people around the world gain access to all the tools of the digital age, the internet will play a greater role in everyday life. And so far, people in emerging and developing nations say that the increasing use of the internet has been a good influence in the realms of education, personal relationships and the economy. But despite all the benefits of these new technologies, on balance people are more likely to say that the internet is a negative rather than a positive influence on morality, and they are divided about its effect on politics.

Publics in emerging and developing nations are more convinced that the internet is having a negative effect on morality. A median of 42% say it is a bad influence on morality, while only 29% see the internet as a good influence. And in no country surveyed does a majority say that the internet’s influence on morality is a positive.

However, many in these emerging and developing nations are left out of the internet revolution entirely. A median of less than half across the 32 countries surveyed use the internet at least occasionally, through either smartphones or other devices, though usage rates vary considerably. Computer ownership also varies, from as little as 3% in Uganda to 78% in Russia.

But accessing the internet no longer requires a fixed line to a computer, and in many nations cell phones are nearly universal, while landlines are almost unheard of. In some countries, such as Chile and China, smartphone usage rates are comparable to that of the United States.

Internet access and smartphone ownership rates in these emerging and developing nations are greatest among the well-educated and the young, i.e. those 18- to 34-year-olds who came of age in an era of massive technological advancement. People who read or speak English are also more likely to access the internet, even when holding constant other key factors, such as age and education. 1 Overall, across the countries surveyed, internet access rates are higher in richer, more developed economies.

Online, Socializing and Getting Information Are Popular Activities in Emerging and Developing Nations

Once online, internet users in emerging and developing nations have embraced socializing as their most preferred type of digital activity. Majorities of internet users in all countries surveyed with large enough sample sizes to analyze say they stay in touch with friends and family online. Many also use cyberspace for getting information about politics, health care and government services. Less common are commercial and career activities, such as searching or applying for a job, making or receiving payments, buying products and taking online classes.

Social networkers in these countries share information on popular culture, such as music, movies and sports. To a lesser extent, they share views about commercial products, politics and religion. Regardless of what internet users choose to do online, most in these emerging and developing countries are doing it daily.

These are among the main findings of a Pew Research Center survey conducted among 36,619 people in 32 emerging and developing countries from March 17 to June 5, 2014. All interviews were conducted face-to-face. Comparison figures from the U.S. are from a Pew Research telephone survey conducted April 22 to May 11, 2014, among 1,002 people, unless otherwise noted.

Internet Influence Seen as Positive on Education, Negative on Morality

A clear majority of people in these emerging and developing countries see the internet as a positive influence on education. A median of 64% among the general population (including non-internet users) in the 32 emerging and developing nations surveyed say the internet is a good influence on education. People are also keen on the internet and its influence on personal relationships (53% good influence) and the economy (52%). Few people say that the internet has no influence on these aspects of life.

Internet Users More Likely to See Access to the Net as a Positive

Publics are less enthused about the internet’s effect on politics. A median of just 36% say it is a positive for their country’s political system, while three-in-ten say it is a bad influence.

Generally, people who have access to the internet are more positive about its societal influence. For example, 65% of internet users in these emerging and developing nations say the increasing use of the internet is a positive for personal relationships, while only 44% of non-internet users agree. Similar gaps appear on the positive influence of the internet on education, the economy and politics.

Highly educated respondents are also more likely to say the internet is a positive influence. Six-in-ten of those with a secondary education or more say the increasing use of the internet is a good influence on personal relationships, compared with 44% among people with less education.

Internet Access Lacking in Many Countries, but More Common in Wealthier Nations

Even as general publics see the influence of the internet increase in their everyday lives, there are still many people without access to the internet in these emerging and developing countries. Across the 32 nations surveyed, a median of 44% use the internet at least occasionally, either through smartphones or other devices. Comparatively, as of early 2014, 87% of adults in the U.S. use the internet, according to Pew Research Center studies .

Access rates vary considerably across the emerging and developing nations surveyed. Two-thirds or more in Chile (76%), Russia (73%) and Venezuela (67%) have access to the internet, as do six-in-ten or more in Poland, China, Lebanon and Argentina. Yet less than half in Vietnam (43%) and the Philippines (42%) have internet access. And in nations that are less economically developed, such as those in sub-Saharan Africa, internet access rates lag even further.

Toward the bottom in terms of access rates are some of the world’s most heavily populated nations in South and Southeast Asia. These include Indonesia, where only 24% of the population has access to the internet, India (20%), Bangladesh (11%) and Pakistan (8%). Combined, these countries account for approximately a quarter of the world’s population.

[ps_interactive id=”32288″ showtitle=”h3″]

For example, 70% of young Vietnamese (18-34 years old) use the internet, while only 21% of those age 35 and older do. And three-quarters of Vietnamese with a secondary education or higher have access to the net, while only two-in-ten with less than a secondary education do. A similar gap appears for Vietnamese who can speak or read at least some English (83%) versus those who cannot (20%).

In addition to these factors, having a higher income, being male and being employed have a significant, positive impact on internet use, though to a lesser degree.

Socializing Most Popular Form of Internet Activity

In Emerging and Developing Nations, Internet Users on Social Networks

Along with social networking, an equally popular use of the internet is staying in touch with friends and family. A median of 86% of internet users across the emerging and developing nations surveyed say they have used the internet this way in the past year.

While not as popular as socializing, many internet users also like to access digital information, whether it is political (a median of 54% among internet users), medical (46%) or governmental (42%). Getting online political news is particularly prevalent in Middle Eastern countries, like Tunisia (72%), Lebanon (70%) and Egypt (68%).

Utilizing the internet for career and commerce is a less popular activity. Among internet users, medians of less than four-in-ten say they look and apply for jobs (35%), make or receive payments (22%), buy products (16%) or take online classes (13%).

In certain countries, these professional and commercial online activities are more common. For example, 62% of internet users in Bangladesh and 55% in India say they have used the internet to look for or apply for a job. In China, home to internet commerce giants such as Baidu and Alibaba, 52% of internet users say they have purchased a product online in the last year.

Sharing Views about Music and Movies Popular Activity on Social Networks; about a Third Talk Religion and Politics

Sharing information about personal views regarding religion and politics and purchases is less common. Less than four-in-ten social networkers in emerging and developing nations say they share views about products (37%), politics (34%) and religion (30%). But there is a range of interest in debating these topics online, from the 8% among social networkers in Russia and Ukraine who discuss religion to the 64% in Jordan who say the same. Similar ranges can be found for sharing views about politics and products on social networks.

Smartphones Have Not Yet Replaced Regular Mobile Phones

In several of the countries surveyed, sizeable percentages access the internet from devices other than a computer in their home. Across the 32 emerging and developing nations, a median of 38% have a working computer in their household. In 10 countries, computer ownership is roughly two-in-ten or less. By contrast, 80% in the U.S. and 78% in Russia have a computer in working order in their house.

Cell Phones Commonplace; Smartphone Ownership Varies

But smartphones – and the mobile access to the internet that they make possible in some locations – are not nearly as common as conventional cell phones. A median of only 24% say they own a cell phone that can access the internet and applications (See Appendix B for a full list of devices in each country). In the U.S., 58% owned a smartphone as of early 2014.

These cell phones and smartphones are critical as communication tools in most of the emerging and developing nations, mainly because the infrastructure for landline communications is sparse, and in many instances almost nonexistent. In these emerging and developing nations, only a median of 19% have a working landline telephone in their home. In fact, in many African and Asian countries, landline penetration is in the low single digits. This compares with 60% landline ownership in the U.S.

Cell phones also have the added benefit of being capable of more than just vocal communication. Among cell phone owners across the 32 countries, 76% use text messaging via their phones. This is similar to the 83% of cell owners in the U.S. who text. And an additional 55% of mobile owners in these emerging and developing nations use their phones for taking pictures or video.

For more on how these demographics influence internet use, see Appendix A. For a list of countries surveyed, including the smartphone devices and social networks specified in our questions in each country, see Appendix B. ↩

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Does the Internet Bring People Closer Together or Further Apart? The Impact of Internet Usage on Interpersonal Communications

1 Business School, Shandong University, Weihai 264209, China

Guangjie Ning

2 HSBC Business School, Peking University, Shenzhen 518055, China

Qianqian Liu

Associated data.

The data that support the findings of this study are available from the Chinese General Social Survey (CGSS, http://cgss.ruc.edu.cn/English/Home.htm (accessed on 25 September 2022). Restrictions apply to the availability of these data, which were used under license for this study. Data are also available from the authors with the permission of the CGSS.

The complementarity interference (CI) model suggests that the Internet may either inhibit or facilitate interpersonal communications. This paper empirically examines the impact of Internet usage on interpersonal interactions, using a micro dataset from China to answer whether the Internet brings people closer together or further apart. The empirical results demonstrate, first, that Internet usage significantly increases both the time and frequency of people’s communications with their family and friends, rather than causing them to feel more disconnected and isolated. Holding other factors constant, for each one-standard-deviation increase in Internet usage, weekly communications with family members increases by an average of 102.150 min, while there is an average increase of 54.838 min in interactions with friends. These findings as to its positive effects are robust when using other regression models and interpersonal contact measures, as well as the instrumental variable method. Second, Internet usage also contributes to decreased loneliness; it exerts this effect primarily by improving people’s interactions with their family members. However, communications with friends do not significantly mediate such impacts. Third, the positive role of Internet usage on communications is more prominent for people with more frequent online socialization and self-presentation, better online skills, younger age, higher educational level, and who are living in urban areas. In addition, the beneficial effects of Internet usage are larger for communications with family members in the case of migrants. Therefore, in the context of the rapid development of information technology, the network infrastructure should be improved to make better use of the Internet to facilitate interpersonal communications and promote people’s wellness.

1. Introduction

Whether Internet usage brings people closer together or further apart is an important but unanswered question. With the rapid development of information technology, the Internet has been widely used in various areas almost all over the world. According to Internet World Stats, compared with the year 2000, the number of global Internet users in 2022 has increased by 14.16 times. By 31 July 2022, there were 5.47 billion Internet users in the world out of the 7.93 billion global population, and the penetration rate has steadily risen to 68.98% [ 1 ]. The rapid taking up of the Internet has profoundly changed human society in multiple aspects. On the macro level, it has reduced transaction costs, promoted industrial upgrading [ 2 , 3 ], and driven economic development [ 4 , 5 ]. On the micro level, the Internet has tremendous impacts on people’s daily lives and has changed their lifestyles, habits, attitudes and preferences [ 6 , 7 , 8 ]. However, the impact of Internet usage on interpersonal communications is still unclear. The complementarity interference (CI) model suggests that the Internet may either inhibit or facilitate interpersonal interactions.

On the one hand, in terms of the interference aspects, there may be a crowding-out effect of Internet usage on interpersonal contacts. Using the Internet may divert people’s attention from communicating with family and friends to other activities, such as playing online games, surfing websites, watching online videos, and live streaming. This may lead people to ignore real-life communications [ 9 , 10 , 11 ]. In addition, excessive addiction to the Internet can also trigger people’s depression, anxiety, and emotional impulsivity, resulting in a poor psychological state and even social phobias [ 12 , 13 ]. This may also cause people to reduce their interpersonal interactions. Based on this finding, it has been hypothesized that the more time spent on the Internet, the fewer interpersonal communications there will be.

On the other hand, in terms of complementarity, the Internet may facilitate interpersonal communications by reducing communication costs and providing opportunities for teleconferencing. Before the popularization of modern information technologies, people could only communicate by meeting face to face. Later, the development of communication technologies, such as the telegraph and telephone, eliminated the geographical boundaries of interpersonal contacts and made remote communication a reality. However, traditional communication technologies can only transmit information via voice and text messages and have the drawback of high cost. The Internet has greatly reduced the cost of communications, shortened the distances between disparate groups, and has even made it possible for people to meet via video conferencing [ 14 ]. In addition, Internet technologies have brought a variety of emerging communication platforms, such as Facebook, WhatsApp, Zoom, and WeChat, helping people to communicate more conveniently at a much lower cost [ 15 , 16 , 17 ]. On the basis of this evolution, it is hypothesized that the more time people spend on the Internet, the more interpersonal communications there are.

Interpersonal communications are essential to building social networks, which is also a necessary channel to help people establish social trust and enhance their sense of belonging and happiness [ 18 , 19 , 20 ]. Therefore, in the context of the rapid development of Internet technology, it is of great importance to clarify the impact of the Internet on interpersonal communications. If Internet usage can facilitate interpersonal interactions at a lower cost and in a more convenient way, then we should make full use of this technology to promote communications. Conversely, if the Internet reduces interpersonal communications, then necessary measures should be taken to alleviate its negative effects on interpersonal interactions while utilizing the benefits of the Internet in other aspects. Therefore, this paper aims to empirically examine the impact of Internet usage on interpersonal communications, using the Chinese General Social Survey. The robustness and endogeneity of the results are also tested from multiple perspectives. On this basis, we further explore the impact of Internet usage on people’s feelings of loneliness and the mediating role of interpersonal communications. In addition, the heterogeneities of the Internet’s effects are systematically investigated.

Compared with the existing literature, the contributions of this paper are mainly reflected in two aspects. First, this paper enriches the research concerning the Internet’s impacts on people. Most of the existing literature examines the influence of the Internet from the points of view of working conditions, psychological states, emotions, health, preferences, and lifestyles [ 20 , 21 , 22 , 23 , 24 ], while little research has been conducted concerning its effect on interpersonal communications. Second, this paper deepens our understanding of the influencing factors of interpersonal interactions, from the new perspective of modern information technology. Existing studies in the field of social communications have mainly focused on the effects of demographic characteristics, social identities, culture, and so on [ 25 , 26 , 27 ], lacking any assessment of the impact of the Internet.

This paper aims to examine the impact of Internet usage on interpersonal communications, as well as to investigate the heterogeneities in its effect, to systematically answer whether the Internet brings people closer together or pushes them further apart. This study is carried out following the research logic of “literature review—theoretical framework—empirical tests—further discussion—heterogeneity analysis”. A systematic literature review is given in Section 2 . Based on the literature, a theoretical framework using the complementarity interference (CI) model is presented in Section 3 , wherein the hypotheses are proposed. To test the theory, the data, variables, and empirical results are presented in Section 4 and Section 5 . Section 6 further discusses the impact of Internet usage on loneliness and the mediating role of interpersonal communications, as well as the Internet’s effects in other respects. Section 7 explores the heterogeneities of the impact of Internet usage. Section 8 summarizes all the conclusions drawn in the above sections, Section 9 identifies the theoretical and practical implications, and Section 10 discusses the study’s limitations and further research directions.

2. Literature Review

2.1. the impact of internet usage on people’s lives.

With the advancement of information technology, the Internet has become more and more indispensable in people’s daily lives. The Internet has brought tremendous positive impacts in multiple aspects. For example, Internet-based telecommuting is becoming a convenient and increasingly popular mode of work around the world [ 28 ]. Moreover, studies have found that self-presentation on social media helps users to achieve higher psychological well-being [ 29 ]. Heterogeneity analysis demonstrates that the positive impact of self-presentation on social media on psychological well-being is more significant in those with higher self-esteem [ 30 ]. Through online comparisons, people are able to generate benign envy, which is helpful for inspiration [ 22 , 31 ].

However, it has also been found that the Internet has mixed and heterogeneous impacts on its users. For example, while for girls, daily Internet use was not associated with higher levels of depressive symptoms [ 32 ], for boys, a positive association between the two factors did exist [ 33 ]. Interestingly, a study based on a Chinese sample found a significantly positive association between Internet use and mental health [ 34 ]. Many studies have also identified jealousy as one of the main symptoms of poorer states of mental health resulting from Internet use [ 35 , 36 , 37 ]. In addition to psychological health, existing studies find a significant negative association between mobile Internet use and self-rated health [ 34 ]. Moreover, online games are one of the most significant applications of the Internet and their impacts are controversial. It is found that frequent exposure to violent online games tends to be associated with an increase in aggressive behavior, desensitization, and physiological arousal, while also showing a decrease in empathy [ 38 ]. However, other studies have found that the correlation between online games and aggressive behaviors is not significant [ 23 , 24 ]. In addition, practical games are widely used in multiple areas of education, healthcare, sustainability projects, training, and consultancy, but their effectiveness varies due to differences in the designs [ 39 , 40 , 41 , 42 , 43 ].

Furthermore, Internet usage has also led to the emergence of Internet addiction, a new clinical disorder [ 44 ]. The COVID-19 pandemic has further increased people’s Internet online usage and a rising prevalence of Internet addiction has been reported among people in various occupations [ 45 , 46 ]. Although Internet addiction has not been recognized by the World Health Organization (WHO) and the American Psychological Association (APA), existing studies have shown that it is a new type of serious mental disorder [ 47 ]. There are heterogeneities in the severity and prevalence of Internet addiction. Regionally, Internet addiction has a greater impact on Internet users in developed areas, such as in Europe and the United States [ 48 , 49 ]. Studies also found that those with greater neuroticism are more likely to become addicted to the Internet [ 50 , 51 ]. Heterogeneity also exists in terms of gender, age, and social class. For example, people with a higher social class are less likely to experience Internet addiction [ 49 , 52 ].

2.2. Factors Affecting Interpersonal Communications

Interpersonal communication is a complex social process and is closely related to people’s well-being. Evidence shows that those with a high level of communication skills have a better mental health status compared to their counterparts [ 53 , 54 ]. Other studies have found that higher interpersonal stress is associated with stronger symptoms of insomnia, which, in turn, is associated with poorer mental health status [ 55 , 56 ]. In addition to its important impact on the psychological well-being of individuals, interpersonal communication also plays an essential role in building strong family relationships [ 57 , 58 ]. The importance of interpersonal communication is also reflected in many other aspects, including improving learning ability, obtaining job opportunities, promoting career development, etc. [ 59 , 60 ].

Regarding the factors affecting interpersonal communications, studies have found that age, gender, culture, social background, working characteristics, geographical distance, and technology exert a level of influence [ 25 , 58 , 61 ], although there is disagreement about the exact impact of these factors. For example, ethnic background affects interpersonal communications to some extent, mainly because people with different backgrounds are more likely to experience cultural misunderstandings with each other [ 26 ]. It has already been mentioned above that interpersonal communication can influence mental health and physical activities. Likewise, the two factors also affect interpersonal interaction. A study using a sample of college students found that social anxiety had a negative impact on their interpersonal communication skills, while psychological resilience played a mediating role between them, and perceived social support from teachers and classmates further moderated their psychological resilience [ 62 ]. It was also found that physical activity can facilitate family communication among family members because it provides more opportunities for them to meet [ 27 , 63 ].

In general, existing studies demonstrate that interpersonal communications are of great importance in promoting people’s mental health and helping families to build resilience. At the same time, interpersonal communications are conducive to acquiring new knowledge and playing a better role in both the family and society. Moreover, demographic, work, human capital, and social characteristics are the main factors that influence interpersonal communication.

2.3. Possible Relationship between Internet Usage and Interpersonal Communication

As mentioned above, interpersonal communication plays an important role in people’s lives, work, and careers; nowadays, it can be achieved by face-to-face interactions as well as via the Internet. At the same time, the Internet has both pros and cons in many aspects. So how does the Internet impact interpersonal communications? Based on existing research, it is believed that frequent exposure to the Internet distracts users from their offline lives [ 64 ]. For example, the use of mobile Internet via smartphones distracts parents from spending time with their children and undermines the communication between parents and children [ 65 ]. Furthermore, another study shows that children’s Internet use is also associated with a decrease in their participation in family activities. When people are overly dependent on the Internet, online activities can replace offline social connections with their family members and friends [ 11 , 66 ]. Internet addiction has also been proven to lead to a reduction in people’s social and interpersonal skills [ 47 , 67 ], which may further reduce their communications with family and friends. Although the effect of Internet usage on interpersonal communications has not been directly studied, the aforementioned studies imply that time spent on the Internet may crowd out interpersonal interaction, to some extent.

However, other studies point to the possible positive effects of Internet usage on interpersonal communication. Thanks to the development of Internet technology, today, text messages and voice calls are no longer the main methods for people of all ages [ 15 , 16 ]. Social networking software and group chats have become popular communication platforms [ 27 , 68 ]. Many studies have found that the use of the Internet effectively brings much convenience to interpersonal connections for both the young and old cohorts [ 69 , 70 ], which in turn can benefit people’s well-being [ 71 ]. Indeed, compared with traditional communication methods, such as letters, telegraphs and phone calls, the Internet provides innovative means of communication, such as video meetings, in a more convenient and cost-saving way. For example, WhatsApp has been shown to facilitate intergenerational family interactions [ 17 ]. Facebook helps to maintain interpersonal relationships for those who have difficulty making social connections, especially for people with low self-esteem [ 72 ].

Overall, the Internet has changed people’s lives tremendously, although its effects on interpersonal communications have not been systematically tested. In this context, it can be hypothesized from the existing research that the Internet may crowd out interpersonal communications [ 47 , 64 , 65 , 66 , 67 ]. Nevertheless, many studies believe that the Internet reduces the cost of communication between people, offering more diverse and convenient ways to make contact [ 15 , 16 , 68 , 69 , 70 , 71 , 72 ]. Therefore, it can also be speculated that the Internet may shorten the distances between people, thereby promoting interpersonal communication. However, even with theoretical analysis and the existing literature, the impact of Internet usage on interpersonal interactions is still unclear. In view of this gap in the literature, we aim to systematically investigate how the Internet affects interpersonal communication.

3. Theoretical Framework

3.1. internet usage.

This paper aims to investigate the impact of Internet usage on interpersonal communication. For the explanatory variable, time spent on the Internet is the most direct and important indicator by which to measure Internet usage; it is very intuitive and is widely used [ 11 , 67 , 73 ]. In addition, it has been applied not only to characterize how people generally use the Internet in their daily life but also to measure possible excessive Internet use and Internet addiction [ 74 ].

3.2. Interpersonal Communications

Studies have shown that communications with family members and friends are most important in people’s daily interpersonal interactions [ 75 , 76 , 77 ]. In the benchmarking analysis, time spent on communications with family and friends is used to reflect interpersonal interactions. Meanwhile, considering that the frequency of interactions is also a very important indicator for interpersonal contact, this is used for further robustness analysis. Both kinds of indicators have been applied to measure the levels of interpersonal contact in existing research [ 78 , 79 , 80 , 81 ].

The complementarity interference (CI) model [ 53 , 82 ] of the Internet, as illustrated in Figure 1 , provides a theoretical framework for analyzing the relationship between Internet usage and interpersonal communication. Based on the following theoretical analysis, Internet usage may either facilitate or deteriorate interpersonal communication.

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The theoretical framework of the study.

3.3. Interference Aspects of Internet Usage

3.3.1. distracting attention.

Studies have confirmed a significantly negative correlation between online and offline activities [ 83 ]. The Internet may divert people’s attention away from interpersonal interactions to online activities, including video games, online news, short videos, live streaming, etc., leading users to neglect communications with family and friends in real life [ 10 , 66 ]. This suggests that Internet usage may shift people’s attention; there may be a crowding-out effect of Internet usage on interpersonal communication. In addition, research has also found a negative correlation between Internet usage and time spent accompanying family members [ 11 ]. Although they do not specifically examine how the Internet affects family communications, the findings imply that time spent online may reduce interpersonal interactions inside the family, to some extent. In addition, in parent–child contact, the parent’s attention is easily distracted by online activities via smartphones, resulting in compromised parent-child bonds [ 65 ].

3.3.2. Reducing Social Skills

It has been shown that people tend to establish fewer offline social networks when they are overly dependent on the Internet [ 68 ]. This may be due to the fact that Internet usage reduces people’s social and interpersonal skills [ 67 ], thereby decreasing their communications and interactions. Studies have also found that among adolescents with a higher prevalence of Internet addiction, social skills are generally poorer [ 47 ]. Moreover, Internet addiction is proven to be closely related to attention deficit disorders, further causing social phobia [ 84 ]. Another study has identified that inadequate social skills and social fears decrease interpersonal communication [ 85 ]. Consequently, Internet use may hinder interpersonal interactions by reducing people’s social skills.

3.3.3. Increasing Negative Emotions

Internet usage may trigger depression, anxiety, and impulsiveness in some people, resulting in poor psychological states and negative emotions [ 10 ]. This may also further lead to a decrease in interpersonal interactions [ 11 , 73 ]. In addition, compared with face-to-face communications, Internet-based interpersonal interactions are disadvantaged in terms of emotional transmission and are, thus, less effective in enhancing effective communication [ 53 , 83 ]. Another source of negative feelings brought about by the Internet is peer pressure. Nowadays, people tend to share their daily lives via online platforms, inadvertently causing them to make comparisons with the lives of others. This makes people more pessimistic about their body image and standard of living, resulting in increased anxiety [ 86 ]. The nervousness caused by peer pressure on the Internet leads users to be more reluctant to communicate with others in the real world.

Based on the interference aspects of Internet usage, Hypothesis 1 can be proposed:

The more hours people use the Internet, the less time they spend on interpersonal communications.

3.4. Complementarity Aspects of Internet Usage

3.4.1. reducing the cost of interpersonal communications.

Before the popularization of modern information technologies, people could only communicate face-to-face. Later, the telegraph and telephone eliminated the geographical boundaries of interpersonal contact and made remote communication a reality [ 87 ]. However, traditional communication techniques face the problem of high costs. The Internet has greatly reduced both the time and money needed for instant communication, narrowed the distances between people, and made simultaneous communication affordable. For example, compared with telephone calls, Internet-based voice calls and online meetings cost much less in time and money for people to communicate [ 14 , 88 ].

3.4.2. Enriching Communication Channels and Modes

Traditional communication technologies mainly transmit voice and text, but it is difficult for them to simulate face-to-face interactions. The Internet has spawned a variety of emerging communication channels and modes, such as Facebook, WhatsApp, Zoom, and WeChat, which can help people to replicate face-to-face interactions more realistically online [ 15 , 16 ]. For example, during the COVID-19 epidemic, various network platforms facilitated remote working and learning [ 89 ]. Without the Internet, this would have been almost unachievable. In addition, Internet-based communications help to improve the quality of people’s long-distance interactions compared to traditional methods. For example, it has been established that WhatsApp, an instant online messaging tool, can promote intergenerational communication among family members and help them build better bridges of understanding with each other [ 17 ].

3.4.3. Building Wider Social Networks

The Internet helps people overcome communication barriers in real life, especially the fear of communicating with strangers, thereby establishing broader social networks [ 90 ]. Studies have found that Internet-based social networking platforms are effective in helping people share updates and, thus, build wider social connections across age, race, gender, geography, and social class boundaries [ 70 ]. Moreover, these enlarged social networks also create positive spillover effects in other aspects, improving people’s welfare. For example, people can use social media to communicate with others on health topics, which helps them become more health-conscious and intrinsically motivated to participate in physical exercises [ 69 ]. Therefore, online social connections contribute to improving people’s well-being, as well as promoting interpersonal communication and interactions [ 71 , 91 ].

Based on the complementarity aspects of Internet usage, Hypothesis 2 can be proposed:

The more hours people use the Internet, the more time they spend on interpersonal communications.

4. Data and Measures

4.1. data source.

The data used in this paper come from the Chinese General Social Survey (CGSS), one of the most important and nationally representative academic surveys in China. The CGSS aims to systematically and comprehensively investigate the social and economic situations of the Chinese people. CGSS is part of the world General Social Survey group and the sampling of CGSS is based on a multi-stage stratified design. The National Survey Research Center at the Renmin University of China (NSRC) has organized the Chinese Social Survey Network (CSSN), including 49 universities and provincial social science academies. Detailed information regarding CGSS can be accessed via http://cgss.ruc.edu.cn/English/Home.htm (accessed on 25 September 2022). The reason for using CGSS is mainly due to its three advantages. First, CGSS surveys people’s interpersonal communication and the factors influencing it in the extension module, which is a convenient way to construct the explained variables and control variables. Second, CGSS contains information on the respondents’ habits of Internet usage, which facilitates the construction of an explanatory variable for this research. Third, CGSS contains the ISCO-2008 (International Standard Classification of Occupations, 2008) codes of the respondents’ occupations, which helps us construct an instrumental variable, based on job characteristics, to deal with the endogeneity problem. Since the key explained and explanatory variables used in this paper are only available in the extension module of CGSS in 2017, the 2017-wave dataset is used for this research.

4.2. Measures

The main explained variable in this paper is the time spent on interpersonal communication by the respondents. Communication with family members and friends is most important in people’s daily interactions [ 75 , 76 ]; therefore, we constructed indicators for communications with family and friends, denoted as “family communication” and “friends communication”, respectively. The two variables come from the following questions in CGSS’s extension module, “How many hours do you spend on communicating with your family per week on average?” and “How many hours do you spend on communicating with your friends per week on average?”, respectively. In the robustness analysis, other indicators of interpersonal communications were also constructed. The explanatory variable of this paper is the time spent using the Internet, denoted as “Internet usage”. This variable is derived from the respondents’ answers to the question: “How many hours do you use the Internet per week on average?”.

Based on the relevant literature concerning the factors influencing interpersonal communications [ 61 , 62 ], in order to avoid the bias of omitted variables, this paper controls those factors related to interpersonal communications as comprehensively as possible in the following six aspects. (1) Basic demographic characteristics, including gender, age and the squared term of age. (2) Working characteristics, including personal income, whether the participant is working in the system and whether they have a pension and medical insurance. (3) Human capital characteristics, including educational level and health status. (4) Social characteristics, including whether the participant belongs to any ethnic minorities, have certain religious beliefs, or if they are a Communist Party of China (CPC) member. (5) Family characteristics include family size and the number of children. (6) Regional characteristics include provincial dummies. Detailed descriptions and statistics of the above variables are given in Table 1 .

Summary statistics.

Notes: The education level is classified from 1 to 13: 1—without any education, 2—kindergarten, 3—primary school, 4—junior high school, 5—vocational high school, 6—ordinary high school, 7—technical secondary school, 8—technical high school, 9—junior college (adult education), 10—junior college (regular education), 11—undergraduate (adult education), 12—undergraduate (regular education), 13—postgraduate and above. Health status is based on the self-rated health levels from 1 to 5: 1—very unhealthy, 2—relatively unhealthy, 3—medium, 4—relatively healthy, 5—very healthy.

5.1. Benchmark Results

To investigate the impact of Internet usage on interpersonal communications, this paper first constructs the following ordinary least squares (OLS) benchmark econometric model.

In model (1), I n t e r p e r s o n a l _ c o m m u n i c a t i o n i and I n t e r n e t _ u s a g e i represent the time spent on interpersonal communications and Internet usage, respectively, by the respondent, i . The time spent on communicating with family and friends is used to characterize I n t e r p e r s o n a l _ c o m m u n i c a t i o n i . x i ′ is the vector of the series of control variables described above. d p is the provincial fixed effect. This paper estimates the relationship between interpersonal communications and Internet usage with this model.

Table 2 shows the regression results, based on the above OLS model. Columns (1)–(3) demonstrate the results of the estimations concerning communicating with family members and columns (4)–(6) are estimated results concerning communicating with friends. It is clear that Internet usage is significantly and positively related to the time spent on communications with both family members and friends. Here, we conduct regression analysis by sequentially including the controls of different characteristics, with the aim of exploring whether the relationship between Internet usage and interpersonal communications is affected by other factors. Table 1 shows that, by gradually adding control variables from different aspects, the estimated coefficients of Internet use are stable at around 0.095 and 0.051 for the two explained variables, respectively. Moreover, all the estimates are significantly positive at the 1% level. This suggests that the more time people spend on the Internet, the more time they spend interacting with family and friends, supporting Hypothesis 2. It also means that the significant correlation between Internet usage and interpersonal interactions is not affected by other factors and is very robust. The above results prove that Internet usage does not lead to greater alienation among people. On the contrary, the Internet significantly enhances interpersonal communications.

Benchmark results.

Notes: ***, **, and * indicate significance at the levels of 1%, 5%, and 10%, respectively. The values in parentheses are standard errors robust to heteroskedasticity. ‘Yes’ means the corresponding variables are controlled in the regression, while ‘No’ means they are not controlled.

In addition, the benchmark estimates also show that the effect of the Internet on interpersonal interactions is very notable. Holding other factors constant, for each one-standard-deviation increase in Internet usage (17.921 h per week), the weekly communication with family members increases by an average of 102.150 min (17.921 × 0.095 × 60), while there is an average increase of 54.838 min in interactions with friends. This demonstrates that while Internet usage has significantly positive effects on communications with both family and friends, it plays a more prominent role in facilitating interactions among family members.

5.2. Robustness and Endogeneity Checks

In order to examine the robustness of the relationship between Internet usage and interpersonal communications, and to tackle potential endogeneity problems, this paper conducts a series of robustness and endogeneity checks.

5.2.1. Using the Poisson Model

Considering the fact that the dependent variables, which represent the time spent on communicating with family and friends, are discrete non-negative integers and fit the Poisson distribution, we use the Poisson model to conduct the robustness test. Table 3 shows that when using the Poisson model for communications with both family and friends, the estimated coefficients of Internet usage are all significantly positive at the 1% level. In addition, with the controlling characteristics as different aspects, the estimated coefficients of Internet usage fluctuate slightly but are generally very stable. This further confirms that our findings regarding Internet usage promoting people’s interpersonal communications do not rely on the selection of the OLS model.

Robustness checks using the Poisson model.

Notes: *** indicate significance at the levels of 1%, respectively. The values in parentheses are standard errors robust to heteroskedasticity. ‘Yes’ means the corresponding variables are controlled in the regression, while ‘No’ means they are not controlled.

5.2.2. Using Other Indicators of Interpersonal Communication

In benchmark regression, we use the time spent on communications with family and friends to characterize interpersonal interaction. However, there may be measurement errors in some people’s perceptions of time. Furthermore, communication time may not adequately characterize the frequency of interpersonal communications. Based on this theory, to test the robustness of the findings, this paper further uses the frequencies of communication with family and friends as dependent variables, denoted as “Family communication frequency” and “Friends communication frequency”. These are derived from the respondents’ responses to “How often do you keep in touch with your family, on average?” and “How often do you keep in touch with your friends, on average?”. Answers are classified based on an eight-level scale from 1 to 8, representing “never”, “rarely”, “several times a year”, “once a month”, “2–3 times a month”, “once a week”, “several times a week”, and “every day”, respectively. Since they are ordered and explained variables for which the disparities between different levels of the scale are not equivalent, ordered Probit (Oprobit) and Logit (Ologit) models, as well as the OLS model, are used for estimation. The regression results are shown in Table 4 . It is clear that when using these kinds of dependent variables to measure interpersonal communications, and no matter which model is applied, Internet usage has a significantly positive effect on the frequency of people’s interactions with family and friends, which further confirms the robustness of the findings.

Robustness checks, using other indicators of interpersonal communications.

5.2.3. Endogeneity Tests

There may be endogeneity problems in the benchmark estimates, therefore, the significant relationship between Internet usage and interpersonal communications may be a correlation rather than causality. The endogeneity problems may result from two aspects, comprising reverse causality and omitted variable bias. Regarding reverse causality, we suggest that people may use the Internet more frequently because they are more willing to communicate with family members and friends. For example, individuals who live alone, who frequently travel and migrate, may use the Internet because of the need to communicate remotely with their friends and family. With respect to omitted variable bias, although we have controlled as comprehensively as possible those elements that affect interpersonal communications, there may still be factors that are difficult to characterize. In order to examine the causal relationship between Internet usage and interpersonal interactions and to tackle potential endogeneity problems, the following instrumental variable models are applied for carrying out further checks.

A I i is the instrumental variable, which is the degree of artificial intelligence’s application in an individual, i ’s, work. Model (2) performs first-stage regression, using A I i to estimate I n t e r n e t _ u s a g e i . In model (3), second-stage regression is conducted to examine the effect of Internet usage on interpersonal communications, using the predicted values in the first-stage estimation. The A I i indicator comes from Mihaylov and Tijden [ 92 ]. Existing studies have shown that the higher the application of artificial intelligence in their work, the higher the requirements for people’s skills in using the Internet [ 93 ], and thus, the more likely they are to show increased Internet usage. Therefore, the instrumental variable satisfies the correlation requirement. In addition, since artificial intelligence is an exogenous technological change and is, thus, not related to micro individual characteristics, this variable satisfies the exogeneity condition. As shown in Table 5 , results of the instrumental variable method with the two-stage least square (2SLS) method robustly prove that Internet usage has significantly positive impacts on interactions with family members and friends. This means that the significant relationship between Internet usage and interpersonal communications is causal rather than being a simple correlation.

Endogeneity tests: impacts on communications using an instrumental variable.

Notes: *** and ** indicate significance at the levels of 1% and 5%, respectively. The values in parentheses are standard errors robust to heteroskedasticity. ‘Yes’ means the corresponding variables are controlled in the regression, while ‘No’ means they are not controlled.

5.2.4. Missing Data Imputation

There are missing data in this research, with a missing rate of (3740−3507)/3740 = 6.223%. Although it seems that the missing rate is not high, missing data may cause sample selection problems, leading to biased and inconsistent statistical results, because the information may be missing but not at random. Considering that the dataset is cross-sectional rather than longitudinal and when referring to Ibrahim and Molenberghs [ 94 ], Kropko et al. [ 95 ], and Baraldi and Enders [ 96 ], we further tested whether the findings of this paper could be affected by the missing data problem, applying the following widely accepted approach. Specifically, we replace the missing values with the mean of the remaining values. Results using this approach are shown in Table 6 and it is clear that they are consistent with the benchmark estimations in this paper.

Replacing the missing values with the mean of the remaining values (OLS model).

6. Further Discussions

6.1. effects of internet usage on loneliness.

It has been confirmed in the sections above that Internet usage facilitates communications with family and friends. Furthermore, studies have shown that interpersonal communications are beneficial to increasing social support and reducing people’s loneliness [ 97 , 98 , 99 ]. Therefore, we are interested in whether Internet usage helps to reduce loneliness by increasing people’s interpersonal contacts. To test this hypothesis, we use an indicator to characterize loneliness, denoted as “Lonely”. It is taken from respondents’ answers to the question “I feel lonely”, which is based on the Likert scale from 1–5, representing “never”, “seldom”, “sometimes”, “often”, and “frequently”. The larger the values of the two variables, the higher the level of loneliness.

The first columns in Table 7 demonstrate the effect of Internet usage on loneliness, wherein the estimated coefficients of Internet usage are all significantly negative. This indicates that Internet usage significantly reduces loneliness. Meanwhile, columns (2) and (4) in Table 7 are the regression results of the impacts of Internet usage on communication with family members and friends, which are consistent with those in Table 3 . Columns (3) and (5) present the results for when the indicators of family communication and friends communication are further included in regressions. The estimated results in column (3) of Table 7 show that communication with friends does not significantly affect people’s loneliness. However, in column (5), the estimates of family communication are significantly negative at the 1% level, implying that interactions with family help to decrease loneliness. At the same time, after the mediating variables, interpersonal communications are included in the regression, where the estimated coefficients of Internet usage remain significantly negative. Additionally, in column (5) of Table 7 , the absolute values of the Internet usage estimates decrease, further proving that communication with family members plays a mediating role between using the Internet and loneliness. This implies that Internet usage reduces the feeling of loneliness by facilitating communication among family members. Family members are particularly important for Chinese people and the Chinese culture; therefore, relationships among family members have a more prominent impact on personal feelings [ 100 ]. Thus, compared with communication with friends, contacts with family members mediate the impact of the Internet in reducing loneliness more significantly.

Further impacts on loneliness.

6.2. Effects of Internet Usage in the Other Aspects

The above analysis shows the positive impact of the Internet on interpersonal communications, but it is not correct to assume that this usage has only a positive dimension. Further analysis using CGSS data, as shown in column (1) of Table 8 , demonstrates that the more time people spend online, the easier it is to get addicted to the Internet, resulting in spending a longer time online than was planned. In addition, people who frequently use the Internet are more likely to feel anxious if they do not go online for a while (column (2) in Table 8 ). This is consistent with the existing studies, reporting that people tend to have difficulty controlling their time, and it is easier for them to become addicted to the Internet and the online world [ 45 , 46 , 47 , 48 ]. Furthermore, we find that going online reduces the amount of time people spend outdoors (column (3) in Table 8 ) and leads to more family complaints that they spend too much time online (column (4) in Table 8 ). Although we cannot directly verify the effect of Internet usage on face-to-face interpersonal communication, due to data availability, this is an indirect way to test whether Internet use reduces people’s face-to-face contact with the outside world and results in increased complaints from family members. Moreover, in terms of physical health, it was also found that more Internet usage also causes people to have worse eyesight (column (5) in Table 8 ), as well as neck and shoulder pain (column (6) in Table 8 ). The above analysis is based on six Likert 5-point scale variables from the responses to the question, “How do the following descriptions fit your situation?”: “I often spend more time online than I planned”, “If I don’t go online for a while, I will be anxious and restless”, “I spend less time outdoors because of using the Internet”, “My family complains that I spend too much time online”, “My eyesight has become worse because of using the Internet”, “I have neck and shoulder pain because of using the Internet”. Their responses are: “1—very untrue of me”, “2—untrue of me”, “3—neutral”, “4—true of me”, and “5—very true of me”.

Other effects of internet usage (overlong usage and anxiety).

7. Heterogeneity Analysis

This paper further examines the heterogeneities of the impact of Internet usage on communications in different subgroups. First, in terms of the purposes of Internet usage, it is naturally hypothesized that if people use the Internet mainly for working or entertainment, rather than for interpersonal contact, then Internet usage should have no significant effect on their communications with family members and friends. This hypothesis is tested as follows. Specifically, this research divides the sample into subgroups, with different degrees of online social interactions and different preferences for online self-presentation, based on whether respondents frequently use social networking sites (including email, QQ, WeChat, Skype, etc.) to communicate with others, and whether they often post their updates on the social platforms (including WeChat, Moments, Qzone, Weibo, etc.). The regression results of Table 9 show that the impacts of Internet usage on communication with family and friends are only significant among those who often use the Internet to socialize, confirming the above hypothesis. In addition, posting updates regarding life and work via Internet social platforms also brings more online contacts. Table 10 shows that for individuals with a greater online presence, the positive effect of Internet usage on interpersonal communications is more pronounced. This means that for people who are more socially connected to the Internet, online activities significantly promote their interpersonal contacts. The heterogeneity results in this aspect also demonstrate that online social contact facilitates communications with family and friends and further confirm the robustness of the findings of this paper.

Heterogeneity analysis, in terms of online contacts.

Heterogeneity analysis in terms of online posts.

Furthermore, considering that communications via the Internet require certain online skills, it is naturally hypothesized that for individuals with better Internet skills, Internet usage should be more conducive to improving their interpersonal communication. This paper conducts a heterogeneity test for this hypothesis. According to whether the respondents are able to communicate with others proficiently online (the corresponding question in the CGSS questionnaire is: “Do you know how to express your thoughts and proficiently communicate with others online?”), the following subsample analysis is performed. The estimated results in columns (1) and (2) of Table 11 show that in terms of communications with family members, the positive effects of Internet usage are greater and are only statistically significant for those with more online skills. Columns (3) and (4) of Table 11 demonstrate that in terms of communications with friends, the role of Internet usage is significant for the two subgroups, but the estimated coefficient is larger for individuals skilled in online communications. This confirms that the impact of Internet usage on interpersonal contacts is more pronounced for people with better online skills.

Heterogeneity analysis, in terms of Internet skills.

Notes: *** and * indicate significance at the levels of 1% and 10%, respectively. The values in parentheses are standard errors robust to heteroskedasticity. ‘Yes’ means the corresponding variables are controlled in the regression, while ‘No’ means they are not controlled.

Moreover, it has been shown in the existing literature that there are disparities in Internet usage and interpersonal communication among individuals of different ages and educational backgrounds [ 34 , 47 , 61 ]. Therefore, we further examine the heterogeneities of the impacts of Internet usage in the different subgroups, with different demographic characteristics. Table 12 shows that the impacts of Internet usage on communications with family and friends are significantly positive for both younger and older respondents. However, their effect is greater on the younger group under the age of 35, which may be due to the fact that young people are more inclined to use new online applications and are more skilled in Internet use. Therefore, the positive effect of Internet usage is more prominent in the younger cohort. The mean time of Internet usage for young individuals under 35 in CGSS is 23.59, which is much greater than that of their older counterparts, which is 7.56.

Heterogeneity analysis, in terms of age.

The results of the heterogeneity analysis in terms of education level are shown in Table 13 . It is demonstrated that regardless of whether the respondents have a bachelor’s degree or above, the positive effect of Internet usage on interpersonal communications is significant. However, the Internet’s impact is more pronounced for those with higher educational levels. This may be due to the fact that the more educated groups have greater opportunities to learn and master the skills of using the Internet. In the CGSS sample, the average time of Internet usage among people with higher educational levels is much higher than the lower educated respondents (25.03 > 9.70).

Heterogeneity analysis, in terms of education level.

In addition, in terms of regional heterogeneity, it is clear from Table 14 that the impact of Internet usage on communications with family and friends is more prominent for urban residents. Compared with their rural counterparts, urban residents are more familiar with the Internet in their work and daily life, due to faster technological development and better network infrastructure. Therefore, the descriptive statistics for the two subsamples show that the mean hours of Internet usage for residents in rural and urban areas are 16.29 and 8.64, respectively.

Heterogeneity analysis in terms of region.

In addition, the Internet can help people to break geographical restrictions and realize remote communication, consequently shortening the distances between each other [ 19 ]. Therefore, it is natural to hypothesize that the role of Internet usage in facilitating communication may be more prominent for migrants. The regression results of Table 15 show that Internet usage has significant effects on promoting interpersonal communications, for both migrants and non-migrants. In particular, columns (1) and (2) show that in terms of family communication, the impact of Internet usage on migrants is more prominent than on non-migrants. However, columns (3) and (4) do not show a similar pattern in terms of communicating with friends. This is logical, since blood relationships among family members do not change due to migration, while friends can be found wherever you live. Migration leads to people moving further away from their families, geographically; consequently, the role of Internet usage in enhancing communications with family members is more prominent for migrants.

Heterogeneity analysis in terms of migration.

8. Conclusions

This paper empirically examines the impact of Internet usage on interpersonal communications with data from the Chinese General Social Survey to answer whether the Internet brings people closer together or further apart. The empirical results demonstrate that first, Internet usage helps to significantly increase the time and frequency of communications with family and friends, rather than causing people to feel more disconnected and isolated. This positive effect is robust when using various regression models and interpersonal contact measures, as well as the instrumental variable method. Specifically, the positive effects of Internet usage in promoting people’s interpersonal communications do not rely on the selection of regression models and are robustly significant regarding both the time that people spend on interactions, as well as the frequency of daily contacts. Furthermore, the relationship between Internet usage and interpersonal communications is proven to be causal rather than being a simple correlation, using the instrumental variable approach.

Second, Internet usage contributes to decreased loneliness, and it exerts this effect primarily by improving people’s interactions with their family members. However, communications with friends do not significantly mediate such impacts. This implies that the Internet reduces the feeling of loneliness by facilitating communication among family members, who are much more important in the Chinese culture, and therefore relationships among family members have a more important impact on personal feelings.

Third, the positive role of Internet usage on communications is more prominent for people with more frequent online socialization and self-presentation, higher online skills, younger age, higher educational levels and living in urban areas. In addition, the beneficial effects of Internet usage are larger on communications with family members for migrants. The reason may be that the blood relationships among family members do not change due to migration, while friends can be found anywhere.

9. Theoretical and Practical Implications

9.1. theoretical implications.

This paper clarifies the net effect of Internet usage on interpersonal communications. Research has shown that Internet technology has tremendously enriched communication channels and modes [ 14 , 15 , 16 , 17 , 87 , 89 ]. Moreover, compared with traditional communication methods, such as phone calls and text messages, the Internet helps people to establish a much wider social network and achieve effective remote communication at a lower cost, as well as with greater efficiency [ 69 , 70 , 90 , 101 ]. Nevertheless, other studies reveal that Internet usage may distract people’s attention [ 10 , 11 , 65 , 66 , 83 ], reduce their social skills [ 47 , 67 , 68 , 84 , 85 ], and may even increase negative emotions [ 10 , 11 , 53 , 73 , 86 ]. The impact of Internet usage in this aspect would hinder interpersonal communications. No direct evidence is provided on how the Internet influences interpersonal communications. Therefore, according to theoretical analyses based on the existing literature, the net effect of Internet usage on interpersonal contacts is still unclear because of the coexistence of the complementarity and interference aspects. This research contributes to the literature by clarifying that the net effect of Internet usage on interpersonal communications is positive. The more that people use the Internet, the more they can interact with their family and friends. This positive effect is confirmed via various endogeneity and robustness checks. This paper shows that although the Internet may have both pros and cons, its overall impact is positive regarding interpersonal communication.

In addition, this paper further verifies the role of the Internet in reducing people’s loneliness, which is an important factor affecting well-being. Loneliness not only leads to depression but also reduces people’s life satisfaction and overall well-being [ 102 , 103 ]. Interpersonal interaction is an important element impacting loneliness [ 104 ]. Since Internet usage promotes communication, a natural question arises regarding whether it helps to decrease loneliness through this mechanism. If this speculation holds true, the robustness of the conclusions in this paper would be confirmed further. The existing research demonstrates that the Internet has enriched interpersonal communication channels [ 105 ]. Moreover, other studies reveal that interactions can help reduce loneliness, improve people’s well-being, and decrease depression [ 89 , 91 , 106 ]. In this paper, we present our findings that Internet usage lowers loneliness by promoting people’s communications with family and friends. Therefore, this study also contributes to the literature by elucidating the mechanisms underlying the well-being and emotional benefits of Internet use [ 107 ].

Furthermore, compared with previous studies supporting the positive effects of Internet usage [ 14 , 15 , 16 , 17 , 87 , 89 ], we also find heterogeneities in its impact from multiple perspectives. It is clear that not everyone gains equally from Internet use. The positive role of the Internet on interpersonal communication is more prominent for people with more frequent online socialization and wider self-presentation, better online skills, a younger age, higher educational levels, and who are living in urban areas. Some subgroups benefit more from Internet usage, while those who have been left behind in the digital age gain less. Heterogeneity analysis enriches the literature on the impact of the Internet, helping us to better identify vulnerable groups in the Internet era and create effective public policies accordingly.

9.2. Practical Implications

With the rapid progress of online technology, traditional face-to-face communication is gradually shifting toward social networking via the Internet as people are becoming immersed in the digital age. The Internet not only drives economic development but also helps people to interact with each other at a lower cost and in a more convenient way. The policy implications of this paper include the following recommendations.

First, the network infrastructure should be improved and updated to make better use of the Internet, to facilitate interpersonal communication among people. In the fast-changing world of information, the Internet has provided people with more and more convenient communication channels. We should continue to make better use of more advanced Internet technologies and improve the quality of the network, in order to enhance people’s online experience. Emerging technologies, such as 5G, should be applied to help people obtain more convenient and cheaper access to the Internet to improve their interpersonal communication and enhance social welfare.

Second, this paper reports that the Internet promotes interpersonal contact, thereby weakening people’s sense of loneliness. Therefore, establishing high-quality online communities via social networks is needed to help people enhance their well-being through further interactions. For those who suffer from loneliness, providing them with better access to the Internet may be an effective way to enhance their welfare. From the perspective of mental health, loneliness is related to an increased risk of mental disorders, such as depression, anxiety, and even dementia. Therefore, it is worth recommending that sufferers use the Internet to enhance their communications with others. For people with communication difficulties, online interactions can help them overcome their fear and help them to get in touch with others, thus establishing better social networks [ 90 ].

Third, policymakers should pay more attention to vulnerable subgroups in the Internet age, including older people and those with poorer online skills, those who are less well-educated, and those living in rural areas. These groups gain fewer benefits from Internet usage. Therefore, it is important to help them master the necessary online skills and provide them with more convenient and less expensive access to the Internet. For example, the network coverage should be extended to more remote and rural areas and the Internet connectivity there needs to be improved so that as many people as possible have equal access to the Internet. In addition, with the rapid development of Internet technology, individuals with lower education levels and older age may not be able to update their Internet skills. This may mean that they are unable to gain the benefits of Internet usage in terms of interpersonal communication. Therefore, in the context of the rapid application of emerging online technologies, enhancing the Internet skills of these vulnerable subgroups should be emphasized.

10. Limitations

First, since CGSS data is based on subjective answers, both the explanatory and explained variables in this paper are subjective indicators and there may, thus, be measurement errors caused by subjectivity. Although different variables are used as dependent variables in the robustness checks, confirming the positive effect of Internet usage on interpersonal interactions, these measures are also subjective. Therefore, we look forward to further testing the relationship between Internet usage and interpersonal contacts based on objective indicators in the future.

Second, as CGSS does not provide detailed information concerning the amount of time that people spend on the Internet for various purposes, we are unable to examine the effects of different types of online activities on interpersonal communications. In this regard, if people use the Internet mainly for working or for entertainment, rather than for interpersonal contacts, then online activities may well have a different effect on their communications with family members and friends. In the heterogeneity analysis, this research divided the sample into subgroups with different degrees of online social interactions and different preferences for online self-presentation. The results show that the impacts of Internet usage on communication with family and friends are only significant among those who habitually use the Internet to socialize and post updates. This indirectly examines the impact of different types of Internet usage on communications. We look forward to further investigating this issue in the future, on the basis of more detailed online data.

Third, this paper examines the impact of Internet usage on interpersonal communications in general. However, it is still not clear how Internet usage affects people’s face-to-face interactions. Due to data limitations, we are unable to directly test the quality of offline personal relationships, for example, changes in conversational topics, the willingness to broach topics discussed on the Internet, and the inclination to reveal true thoughts in a face-to-face relationship. The effects of Internet use on the quality of offline communications will be a very valuable research direction in the future.

Funding Statement

This research was funded by the Humanities and Social Science Research Project of the Ministry of Education of China (grant number 19YJC790055); the Project of the Natural Science Foundation of China (grant number 71973081); the Project of the Natural Science Foundation of Shandong Province, China (grant number ZR2020QG038); the Project of the Social Science Foundation of Shandong Province, China (grant number 19DJJJ08), and the Project of Teaching Reform of Shandong University (grant number Y2022007).

Author Contributions

C.L. contributed to the conception and design of the study and performed the statistical analysis. Y.X. generated the tables and figures, respectively, based on C.L.’s analysis. C.L. wrote the first draft of the manuscript. G.N., K.G. and Q.L. worked on revisions of the manuscript. All authors have read and agreed to the published version of the manuscript.

Institutional Review Board Statement

Not applicable.

Informed Consent Statement

Data availability statement, conflicts of interest.

The authors declare that the research was conducted in the absence of any commercial or financial relationships that could be construed as a potential conflict of interest.

Publisher’s Note: MDPI stays neutral with regard to jurisdictional claims in published maps and institutional affiliations.

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Negative Impact of Internet on Society Essay

Introduction, thesis statement about internet, literature review, works cited.

Today it is eminent that the role of computers has a huge impact on every person. Computerization has taken over the majority of the societal roles and has dramatically improved lives. The battle with technology is dynamic and a continuous process expected to bring about new challenges each day.

This primary influence comes from Internet usage, which seems to be very vibrant, particularly among the youth, due to the stable and anticipated creativity. That’s why the author will explore the negative impact of the Internet on society in the essay.

Society is dependent on technology today. Having computers in the workplace, homes, and mobility enable effectiveness and efficiency. Today’s technology has advanced to a point where there is massive support for security intelligence. The Internet, therefore, enables resourceful communication and sharing of any form of information, whether it is useful or abusive.

“The Internet technology is affecting an individual’s life in a negative way.” This paper examines the real situational effects of internet technology on users and forms an analysis of how the Internet can cause depression. This negative effects of the Internet essay also focuses on the intellectual behavior of people regarding effects and other cyber-related crimes.

Effects of Internet usage on the brain and behavioral development

One prominent impact of internet technology is the creation of a democratic media. The broadcast is international and free.

According to McDonnell (p.1) the highly recognized sites that allow a personal view makes the aspect of internet publishing easy and accessible to the majority without the need for technical knowledge. Internet tools in the majority of the search engines such as Google promote democratic media and form a basis for other macro-media such as weblogs, videocasts, wikis and podcasts.

The universal knowledge behind these tools is to enhance knowledge transmission by allowing direct and literal subscription and automatic collection of text, audio or visual data. Internet is thus a good source of peer pressure, particularly among the youth.

Through internet usage, people are putting up with negative information and giving up personal trust and values, and such pressure becomes a form of a negative force. In most cases, it would be invariable to have a link between the development of the brain and the behaviors. The Internet provides high emotional or intense influences, thus leading to a poor decision such as crime related activities.

The brain of a teenager is under some less optimal control mechanisms and thus under higher probability to act from guts or instincts in submitting to internet posting that relates to criminal activities, especially when confronted with stressful, depressing or emotional strains.

Internet users are hastier, insistent, emotionally volatile, high-risk takers, proactive and reactive to strain or stress and are thus at risk of peer influences (McDonnell, p.1). They focus on the short time payoffs, underrate any long-term consequences, and are therefore prone to looking for an alternative course of actions such as cyber crimes.

Psychological Effects of Internet on Young People

Young people are often curious; therefore, their time on the internet is the time of experimenting and seeking newness. The adolescent brain may be more vulnerable to social discomforts due to internet addiction. These social effects can bring about potential social experiences, such as contributing to the feeling of less shyness, more interaction, ability to hack others’ information and discover more from the internet. Some of the unrestricted information on the internet also causes negative behaviors.

Phonographic material causes negative anxiety and inability to make decisions makes them feel the need to explore their sexuality and deal with different emotions concern with uncertain and impulsive activities since human beings have to make decisions based on the challenge at hand.

There are many different reasons why people use the internet, probably to relax, have fun, find rest, forget problems, and mostly to meet friends. The youth mainly engage in internet activities because they easily find their styles. They suffer from external or internal anxieties while trying to be like others. Internet usage is fine as long as it serves the role of determining the right character in a person.

The social interaction on the internet is arguably one of the reasons why American teenagers mimic the same lifestyles and have similar talking style. People in a group network act differently and do some weird activities they would probably not do on their own. This is the identity of a group as opposed to that of an individual. The control placed on these behaviors can easily crumple before the achievement of a valued need.

One of the huge challenges of internet usage among children and teenagers is increased maturity and changes in the lifestyle that easily leads to criminal activities or conflicts. If not controlled, internet usage leads to addiction or continual usage thus a trend that causes solitary usage and depression. In most instances, when solitary use occurs, then the addict has more significant future problems related to chronic addiction and isolation from the rest or even communication problems that may lead to mental-related complications (Kelland, p.1).

If not controlled, internet usage leads to addiction. This form of usage thus causes friendlessness and depression. In most instances, when solitary occurs, then the internet addict has more significant future problems related to other kinds of chronic addictions and communication problems that may lead to mental-related complications.

According to Glor, (p.1), addictive surfing can have a severe impact on mental health, “internet addicts” spent proportionately more time browsing sexually satisfying websites, online gaming sites, and online communities. They replace real-life social interaction with online chat rooms and social networking sites and this in time is replacing normal social function, which might have a link to psychological disorders like depression and addiction.

Cyberbullying is also becoming a common trend where we find rude comments and insulting words that one would never use in person. The police explorations of whether cyber intimidation was the root cause of teenage suicide in the New York town of West Islip, is a clear indication of how internet addiction is contributing to depression. That Soccer star Alexis Pilkington, 17, took her own life on March 21, 2010, following social disturbances from social networking sites (Glor, p.1).

Analysis of Internet addiction as a psychological illness

According to Citizen (p.1), when someone is, using the internet, it is possible to suffer from several illnesses or addicted. The illness or condition depends on what you are doing and how long you will be online. When used to cyber cafe visits to read e-mail, one is tempted to take more time to excessive gaming, chatting and text messaging.

This can lead to brain illness because people often neglect essential livelihood requirement such as sleep or food due to internet addiction, they suffering but consciously assume it is a healthy lifestyle. This chronic illness can smoothly go unnoticed unless a therapist intercedes (Citizen, p.1).

The most affected people are those who are educated but socially shy. In line with Citizen (p.1), they are mostly the middle age women. They use computers as an escape route from reality. A computer does affect people’s lives and cause emotional upsets to the person who wants to be pre-occupied online for a long time.

Effects of Internet on Lifestyles

“The Chinese government launched a national wide campaign after a survey found that 14 percent of their teens are vulnerable to becoming addicted to the internet” (Eunjung Cha, p.1). According to the government, they are trying to stamp out what the communist youth league calls “a grave social problem” (Eunjung Cha, p.1).

The state policies focus more on eliminating cybercrime, which seem to ruin lives for instance cases where causes of assassination have a connection to mimicked characters in online entertainments. The internet is equally forming a sequence of suicide-related cases and poor studies, especially among the youth.

Depression and suicidal thoughts are higher among the students deemed “internet-addicts” (Eunjung Cha, p.1). According to self-report questionnaires, gender is not a differential factor. Internet addiction was likely to affect males, as well as females and cause children-major depression disorder.

Eunjung Cha, (p.1) indicated that users are becoming addicted to the internet similarly that individuals become addicted to drugs or alcohol. This internet addiction finally leads to academic, social and occupational impairments. According to Eunjung Cha, (p.1), individuals on chat rooms may use tactics, such as peer pressure to arouse feelings and thus course them to commit suicide.

Effects of internet on schools

Today, digital technology has become completely part of the youth’s life. It has fully incorporated all the social characteristics in their lives. Many students pick up new styles of learning, communicating with new people and formulating creativity. The behaviors are like permanent fixtures into their reasoning styles and operating procedures.

It is common to find a situation where children use knowledge-gathering techniques that appear alien to adults, mainly their parents and teachers. In relation to Lane (p.1), such advancements have severe impacts on the education platform.

People have established ways of harnessing the technological aspects into career settings for decades but failed to implement security and ways of limiting information access. There is some resistance on usage, but implementation is a good indication that educators appreciate the effectiveness and importance of technology.

According to McDonnell (p.1), the education sector is the most affected by internet usage; students can gather techniques of hacking networks and finding illegal ways of accessing information. This is arguably the reason why institutions are also not enthusiastic enough to embrace full technological platforms such as digital networks and incorporation of social networks to education systems. They focus on security matters due to potential threats posed by social network technologies.

Current social settings can give the impression that internet usage is under control, but a closer look at the phenomenon indicates that every day a person starts to use and subsequently becomes addicted to the negative aspects available in the net.

Possibly the pressure to resist deception is tremendous and persistent unless there is an intervention, especially by the authorities such as parents when the person involved, is a minor. Sometimes failure to control internet access is due to the current social setting for instance; most of the parents are full-time employees probably looking for the overtime and better remuneration in support of the family.

They may be trying to work out one area while the other collapses. The biggest problem in the majority of the minds lies on the reason why people especially the youth are misusing the internet. The most likely answer is within the family setting. They emulate their parents who are their closest role models.

They embrace the social settings and meet friends who deceive them into engaging in social mischiefs such as pornography, online gambling, and information-hacking activities. They may also suffer from solitary use due to stress. Whichever the case, parents are the most effective cure to the vice. It is the parental responsibility to face the problem and talk out with the teenagers on the dangers involved before things are out of hand.

Citizen, Ottawa. “ Recognize Internet addiction as a mental illness, MD urges that compulsive e-mailing and text messaging could soon become classified as an official brain illness. ” Canada: CanWest MediaWorks Publications Inc .2008. Web.

Eunjung Cha, Ariana. “ In China, Stern Treatment For Young Internet ‘Addicts’ .”

Washington, WA: The Washington Post Foreign Service. 2007. Web.

Glor, Jeff. “ Cyberbullying Continued After Teen’s Death. ” New York, NY: CBS Interactive Inc. March 29, 2010. Web.

Kelland, Kate. “ Study links excessive Internet use to depression. ” London, UK: Lane, Reuters Inc. Feb 3, 2010. Web.

Lane, Christopher. “ Side Effects From quirky to serious, trends in psychology and psychiatry .” New York, NY: Sussex Publishers, LLC. 2009. Web.

McDonnell, Dean. “ How does the internet affect the way we mentally behave? ” Hubpages Inc. (n.d.) Web.

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Essay on Internet Influence for Kids

When we think of the internet, most of us probably think of websites we visit daily – Facebook, Instagram, Twitter, or YouTube. But the internet is not limited to these, and it has far-reaching consequences for kids. In this essay on internet influence for kids, we will explore how the internet shapes the way kids think and act. Kids today are growing up in a world where the internet plays a massive role in their lives. From helping with homework to finding friends, the internet has become an integral part of their everyday life. However, the internet also has its downsides. Kids today are more likely to develop problems like online addiction due to the constant exposure they get from the internet.

Parents need to be aware of the internet’s effects on their children. By understanding how the internet works and how it affects kids, parents can help keep their children’s online safety and help them develop healthy online habits. While it helps to learn about different cultures and perspectives and can be amazing for fostering creativity and exploration, it can also negatively impact kids. For example, when kids are constantly exposed to harmful content on the internet, it can seriously affect their mental health and development. Additionally, research has shown that children who spend more time online tend to have lower grades in school than their peers who don’t spend as much time online. Now, let us read BYJU’S internet influence on kids essay and understand its pros and cons.

The pros and cons of online life for kids, how to limit internet exposure for kids.

The essay on internet influence for kids helps them understand the advantages and disadvantages of using the internet. The pros of the internet for kids include learning in a more relaxed environment , accessing information from all over the world, and having fun. On the other hand, there are also some cons of the internet in kids’ lives, such as potential dangers, mental health issues and cyberbullying. Parents need to monitor their children’s online activity to ensure they utilise its benefits and avoid potential dangers.

Frequently Asked Questions

How can parents restrict children’s misuse or overuse of the internet.

Many software tools are available to restrict children’s use of the internet to only child friendly websites. Also, parents can place reasonable restrictions on the time children spend on surfing the internet, watching videos and playing online games.

How to reduce the online influence on kids?

You can reduce the online influence on kids by educating them about the dangers of the internet. Teach them how to use platforms safely and responsibly, and talk to them about the importance of privacy online. Encourage children to get involved in offline activities as well. Playing together, participating in sports, and joining clubs can provide opportunities for social interaction that are healthy for both children and adults alike.

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The internet is good for you, finds Oxford study

The internet is actually good for you, a study by the University of Oxford has suggested.

Experts analysed more than 2.4 million people from 168 countries in the largest study of its kind and found the effect of the internet on the world’s population was overwhelmingly positive.

The researchers said the findings went against popular opinion that it had been a negative force in society.

While the research did not break down the type of internet use, such as social media, it found that people’s level of life satisfaction was 8.5 per cent higher among those who had regular internet access across all countries.

The research used more than 33,000 statistical models to ensure that it accounted for factors like deprivation, education and health.

It utilised survey results for people aged 15 to 99 across areas such as social, physical and community wellbeing, daily positive and negative experiences, and life satisfaction.

The researchers found that 85 per cent of the associations between the internet and wellbeing were positive, while 0.4 per cent were negative. The rest were neutral.

The group most likely to have unfavourable experiences were women aged 15-24, particularly in relation to their sense of community wellbeing, which suggests it was having a negative effect on how they felt about where they lived.

Professor Andrew Przybylski, human behaviour and technology expert at the University of Oxford’s Internet Institute, said: “It’s a bit cliché, but extraordinary claims require extraordinary evidence.

“If we’re to make the online world safer for young people, we just can’t go in guns blazing with strong prior beliefs and one-size-fits-all solutions,” he said.

“We really need to make sure that we’re sensitive to having our minds changed by data, and I really hope that that message comes through instead of just another volley, in another silly debate.”

It comes after the media regulator last week announced proposals to name and shame social media sites who fail to comply with new rules due to come into force next year under the Online Safety Act – and ban under-18s from using them.

Prof Przybylski said his research suggests the perceived threat of the internet on children and young people was unfounded, and concerns around social media were likely to pass.

“The thing that we’re worried about [is how] the internet changes over time. Five years ago, maybe the main concern would have been screen time, World of Warcraft, Pokémon Go or something,” he said.

“Today, we’re talking about social media. But I guarantee you if and when we panic about generative AI, we’re going to think back to the good old days when we were worried about phones and social media that had real people at least on the other side of the screen.”

The poll assessed wellbeing with face-to-face and phone surveys, which included questions such as “does your home have access to the internet?”, and asked about positive or negative experiences and life satisfaction.

“We think this is the best work in the area, but it’s not the be-all and end-all,” he said. “Don’t go out and buy a phone because of this.”

The study was published in the journal Technology, Mind, and Behavior.

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The Oxford study found the effect of the internet on the world's population was overwhelmingly positive - oatawa/iStockphoto

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