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Root cause analysis (rca).
Description
Root Cause Analysis (RCA) is a problem-solving technique that seeks to identify the primary cause of a problem. By focusing on the root cause, organizations can prevent the problem from recurring and develop long-term solutions that improve efficiency, reduce costs, and increase customer satisfaction.
RCA uses tools such as the 5 Whys and Cause & Effect Diagram to identify the underlying causes of a problem. The 5 Whys technique involves asking "why" multiple times to dig deeper into the root cause. The Cause & Effect Diagram categorizes potential causes, such as people, process, and equipment, to identify root causes quickly.
This RCA presentation is designed to provide participants with a comprehensive understanding of Root Cause Analysis (RCA) as a problem-solving technique. The presentation highlights the importance of identifying the root cause of a problem and how RCA can be used to achieve this. Participants will learn how to apply common RCA tools such as the 5 Whys and Cause & Effect Diagram to identify the root cause of a problem. They will also gain knowledge on how to prioritize root causes using a Pareto Chart to focus on the most significant causes first. The presentation will also cover the pitfalls in root cause analysis, highlighting the importance of avoiding making assumptions, involving stakeholders, and making RCA an ongoing process. By the end of the presentation, participants will have a deep understanding of RCA and be equipped with the skills needed to identify and solve problems effectively.
Learning Objectives
Understand the critical role of identifying root causes in effective problem-solving.
Apply 5 Whys and Cause & Effect Diagram for practical root cause analysis.
Learn to prioritize root causes using Pareto Charts for impactful solutions.
Recognize common pitfalls and strategies for overcoming them.
1. Introduction to Root Cause Analysis
What is Root Ca use Analysis?
What RCA Is Not
Root Cause: The "Evil at the Bottom"
Relationship of Problems, Symptoms and Root Causes
Why Root Cause Analysis?
Principles of Root Cause Analysis
Applications of Root Cause Analysis
Root Cause Analysis Tools
2. Overview of Problem Solving
What is a Problem?
Problem Solving Funnel
Key Problem Solving Methodologies
PDCA Problem Solving Process
A3 Problem Solving Process
DMAIC Problem Solving Process
8D Problem Solving Process
Bridging to Key RCA Tools
5 Whys: Purposes
5 Whys: When to Use
Examples of 5 Whys
Completing the 5 Whys
Drawbacks of the 5 Whys
5 Whys: Practical Tips
4. Cause & Effect Diagram
Understanding 4M Analysis
Cause & Effect Diagram: Purposes
Cause & Effect Diagram: When to Use
Cause & Effect Diagram (Manufacturing)
Cause & Effect Diagram (Service)
Examples of Cause & Effect Diagrams
How to Construct a Cause & Effect Diagram
Integrating 5 Whys with the Cause & Effect Diagram
Checklists for the 5M1E
Corrective Actions
Cause & Effect Diagram: Practical Tips
5. Root Cause Prioritization
Pareto Chart: Purpose
Pareto Chart: When to Use
Pareto Chart Insights
Pareto Chart: Data Collection
Examples of Pareto Chart
How to Construct a Pareto Chart
Pareto Chart: Practical Tips
6. Effective RCA Practices
Yo u may also be interested in the following training presentations (sold separately):
A3 Problem Solving Process & Tools
8D Problem Solving Process & Tools
PDCA Problem Solving Process & Tools
5 Steps of Problem Solving
Business Process Reengineering (BPR)
Problem Solving & Visualization Tools
Advanced Product Quality Planning (APQP)
Failure Mode & Effects Analysis (FMEA)
Mistake-Proofing
Total Quality Management
Root Cause Analysis
Reducing the Cost of Quality
Home Collections Strategy / Business Plan Problem solving
Problem Solving Presentation Templates
Present the problem-solving processes effectively with our premade problem solving powerpoint templates and google slides themes. crafted to guide you from problem identification to resolution, these free templates breathe life into complex strategies. they feature creative, fully editable infographics, like puzzles and light bulb designs..
- Analytical Thinking: Breaking down a problem into smaller parts to understand its nature.
- Creative Thinking: Thinking outside the box to find unique and effective solutions.
- Decision Making: Choosing the best course of action among different alternatives.
- Team Collaboration: Working together to generate diverse perspectives and solutions.
- Communicate the problem statement clearly to stakeholders.
- Exhibit potential solutions and their implications.
- Rally teams around a unified strategy.
- Track progress and outcomes.
In such scenarios, the design and layout of your presentation matter as much as its content. And this is where Slide Egg steps in!
- Diverse Designs: From representing problem identification, business solutions, problem-solving techniques, and strategies to process steps, our slides have it all.
- Creative Infographics: Our slides are adorned with multicolor infographics like puzzle pieces, human brains, ladders, bulbs, stars, magnifiers, locks, and keys to captivate your audience.
- User-Friendly: Our problem solution slides offers 100% editable features, allowing you to tailor the content to fit your narrative seamlessly.
- Cost-Efficient: For those on a budget, we provide free problem and solution slides so you can experience the quality of our offerings.
Become an expert with SlideEgg
How To Build A Problem Solving PowerPoint
We're here to help you, what is problem solving presentation templates.
Problem Solving Presentation Templates is a set of pre-designed PowerPoint slides that you can use to present and explain problem-solving strategies. The templates provide visuals and text that you can use to describe the problem-solving process, from identifying the problem to finding a solution.
Where can we use these Problem Solving Slides?
You can use these Problem Solving Slides for corporate meetings, educational classes, team-building events, or workshops. You can also use them to help facilitate brainstorming sessions and critical thinking activities.
How can I make Problem Solving PPT Slides in a presentation?
Start by creating a slide that outlines the problem. This should include the problem statement and a brief description of the context. Including brainstorming, researching, listing potential solutions, analyzing the data, and finally arriving at a solution. Suppose you want to create slides by yourself. Visit Tips and tricks for detailed instructions.
Who can use Problem Solving Presentation Templates?
Anyone can use Problem Solving PPT Templates to present a problem-solving strategy or process visually engagingly. These templates can be used by professionals, educators, students, business owners, and anyone looking to share a problem-solving approach with an audience.
Why do we need Problem Solving Presentation Slides?
Presenting a problem-solving Presentation slide helps illustrate complex concepts and issues. It can also engage an audience, provide visual context and simplify data. Problem-solving slides can convey ideas and solutions effectively and explore different solutions and alternatives.
Where can I find free Problem Solving Presentation Templates?
Many websites offer free Problem Solving Presentation Templates. Slide egg is one of the best PowerPoint providers. Our websites have uniquely designed templates that allow you to share the problem and help to track progress towards a solution.
9 Creative Problem Solving Tools For Your Next Breakthrough Idea
This is a suite of 9 creative problem solving tools from Erik op ten Berg. He’s an expert in creative thinking or applying creativity from the Netherlands.
He’s been working in this field for 25 years and has a Master of Science from Buffalo State University in New York.
His creative problem solving process takes a challenge and finds ideas that are new, useful and meaningful. I guarantee you this process will help you mobilise your group’s creative thinking skills.
You and your group will find original ideas which are always there. This helps you get to the holy grail of breakthrough thinking and quite possibly the ‘next big thing’.
Download free slides... enter your email address at the bottom to get this team building activity in your inbox
Interview with Erik op ten Berg
Watch this video to see Erik describe in detail how each tool / activity works with examples.
Please note that the video and audio quality is a little shaky in places. Sorry about that! We had some technical issues with Skype that were difficult to overcome.
Four Stages of Creative Problem Solving
The first two stages help you and your group ‘explore ideas’. The third stage helps you select the best ideas and the fourth tests the feasibility of your best ideas.
These are the four stages you need to go through (no skipping a stage please):
- Idea generation
- Idea expansion
- Idea selection
- Idea feasibility
Always start with the ABC Avalanche and then use 1 or 2 of the next 5 tools to expand the list of possible solutions.
1. ABC Avalanche (3:55sec on video)
A very basic brainstorming technique but extremely powerful.
This tool asks people to generate at least 26 ideas for a specific challenge sorting them by their first letters. It takes about 10-15 minutes.
- Write down the central question.
- Write down the letters of the alphabet.
- Generate many ideas sorting them by their first letters.
- Complete the alphabet.
Because participants focus on generating a specific number of ideas they postpone their judgments.
These attitudes are core to creative problem solving:
- Generating many alternative ideas.
- Postponing judgments.
- Moving past the first few (obvious) ideas.
Depending on the number of people in the session you can split into sub-groups. Feel free to build in a little competition between the groups if you like.
From this stage you have at least 26 starting ideas and people won’t have jumped into judging whether they are good ideas or not.
2. Breaking Assumptions (7:38min on video)
This is a second stage to an ABC Avalanche.
One of the very classical thinking techniques because to be truly creative you need to break patterns.
Once you’re aware of a pattern or an assumption in your idea generation so far you can deliberately break this assumption and new ideas will come forward and present themselves.
- List 5 assumptions present in the question or in the list of ideas.
- Take the opposite of each assumption.
- Imagine new solutions that run opposite to the initial assumptions.
- Add these to your list of ideas.
You ask the group to identify any patterns or assumptions that are built into either the challenge or list of ideas they’ve generated so far.
Then you ask them to take the opposite view (i.e. break that assumption) and come up with any new solutions and add them to your list of ideas.
3. Association Flower (11:13min on video)
Also a second stage technique after ABC Avalanche giving you and your group extra ‘access points’ from which to consider the challenge and generate more ideas.
This technique will generate a long list of associated keywords that can be used to generate even more ideas related to the original challenge.
- Write down a keyword about the challenge in the centre of the flower and four words that are associated with the keyword around it (see template on next page).
- Write around this keyword four associations.
- Then follow each of the 4 words in turn up its branch writing associated keywords as you go.
- Then use all these words to think in a new way about your challenge and generate even more ideas.
- Make the list of ideas as large as possible.
4. Visual Connections (15:33min on video)
Another way to create new ‘access points’ from which to generate new ideas.
- Focus on an interesting object, picture or an article in a newspaper.
- Write down your thoughts, reactions, impressions and observations.
- Make connections to the central topic and write these down as new ideas.
- Repeat this several times and expand your list of ideas.
You could bring a deck of pictures with you, or a set of magazines, or even ask the participants to bring their own magazines so they’re an integral part of the process.
5. SCAMPER (18:31min on video)
Use the 8 words from the acronym to approach the challenge from a different angle and generate a larger list of creative ideas.
SCAMPER is the summary of 72 questions used by Alex Osborn who is the man that founded the concept of brainstorming in the early 40s.
- SUBSTITUTE: parts, the whole, material…
- COMBINE: functions, material, just different…
- ADAPT: other color, place, use, form, timing…
- MAXIMIZE: bigger, stronger, longer, more time, macro level, use more often…
- MINIMIZE: smaller, lighter, shorter, micro level, less important…
- PUT TO OTHER USES: other context…
- ELIMINATE: parts, functions, material…
- REVERSE: sequence, upside down, inside out…
There’s no need to do all these words. Let them go wherever they want to go to create more productive access points to tackle the original challenge.
6. Analogy with nature (22:32min on video)
Sometimes people are using this technique as biomimicry .
Your question to the group: what kind of animals are you thinking about when you use your imagination?
Get them to list lots of animals quickly and ask them to select one. What is it that makes this an extraordinary animal?
Once you have that list of characteristics about the animal use those words as access points to generate more ideas about the challenge. What you’re doing here is using the beauty of nature and bringing that connection back to the challenge.
- List several names of animals.
- Choose a special animal with no link to the problem.
- List 10 characteristics about this animal.
- Use each characteristic as a stimulus for new ideas.
- Make a force-to-fit to the problem and boost your list of ideas.
Next step is to select ideas through a process of prioritization that you want to go deeper into and do further work on to develop them further.
7. Selecting ideas & COCD Box (24:37min on video)
Using a combination of dots (or hits as Erik calls them) and his COCD box you’re looking to boil down your grand list of ideas down to about 15 really good ones (5 in each color – blue, red and yellow).
- 5-15 IDEAS: everybody selects his or her 1-3 favorite hits; make out of these a top 3.
- 15-40 IDEAS: 5 sparkling ideas per person; focus on these and define an overall top 5 using dots or hits.
- >40 IDEAS: select individually 5-8 blue-red-yellow ideas (COCD-box); define the BIG 5 in each color.
Once you have 5 good ideas in each of the coloured boxes look for themes across them to try and boil everything down to a Top 5 by making some smart combinations.
If you’re looking for breakthrough ideas (and most often you will be) the ideas in the red box will be the ones you want to focus on in the next stage.
8. Concepting (30:07min on video)
What you’re looking to do now is enrich your ideas into concepts. You do this by combining your headline ideas with other ideas that are closely related from your overall list.
Take each red idea in turn and see if you can bundle in other ideas from the grand list.
- Focus on the selected ideas.
- Take one idea and add on different ideas (with and without dots) from the idea list, to enrich the original idea.
- Do this for all the selected ideas.
- Give the enriched ideas an attractive title.
- Go on with these results.
Then give the enriched ideas a more attractive title.
9. PPCO (33:38min on video)
This is one of Erik’s little gems he got out of his Master of Science in Buffalo.
At this stage you’re looking to expand and test your best ideas or concepts for feasibility.
- Pluses : what is good, positive about the idea.
- Potentials : what are the possibilities if the idea were pursued.
- Concerns : phrase shortcomings or limitations of the idea as questions.
- Overcomes : generate ideas to overcome the ‘burning’ concerns.
PPCO is like a SWOT analysis but in a more positive end. A moving towards approach instead of getting away approach. Facing truth and reality in a way of opportunities.
Pluses : Let’s see why we should do this idea. Potentials : What are the extra potentials of this idea that you haven’t considered before? These are extra or super pluses. Concerns : ‘how can I overcome (insert negative point here) …” Overcomes : your last stage of creative thinking where you’re generating answers of how to overcome your concerns.
You end with a triple positive state with very realistic backgrounds. That’s the kind of creativity you need when you have a good idea and you want to move it further whilst trying to taste a bit of the potential of it.
Creative problem solving is a process that, if you have the right tools and activities at hand, you can consistently achieve fantastic results from.
For your session to be a success you need to make sure you move past the first few obvious ideas, you generate tonnes of alternatives and that you postpone judgment on the quality of each idea until the appropriate moment.
How does your experience stack up? Do you have any secrets you’d like to share in the comments below?
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About the Author
Erik op ten Berg (1963) holds a Master of Science Degree in Creativity and Change Leadership, and is educated in Innovation Management at Delft Technical University in The Netherlands. He is a well-known trainer in Creative Problem Solving, and moderator of hundreds of change focused brainstorm workshops. Besides his own company Pioen consult he is also partner at the “Center for the Development of Creative Thinking” (COCD) in Belgium.
Thanks great would like to communicate with Erik Op Ten Berg
dear Rakesh! send me an email at [email protected] ; I will appologize for the delays in my answer because of some Summer holiday trips until August 22…
Thanks for sharing all these ideas. Very interesting and it generates a lots of ideas. One of them is the potential use of istock or getty image platform to search visuals using key words for Visual connections exercises. Wonder if you have try something like this in the past.
Great idea Dany. You need to be careful of potential copyright infringements obviously but there are loads of free stock image repositories out there too you can use in the way you suggest.
hi Dany! visual connections are an “easy way” to create access to thoughts that didn’t came up before; you can do this offline and also online; my experience with group thinking is better with offline pictures then online; bur for individual practice the online inspiration can be very productive and provocative; I wish you lots of creative detours in your own thinking; best wishes, Erik op ten Berg
Very educative, very informative, very useful for a trainer/coach. Thanks for great help to trainer community. World owes you a lot.
excellent approach
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PROBLEM SOLVING TRAINING
Dec 20, 2019
1.37k likes | 1.71k Views
PROBLEM SOLVING TRAINING. Introduction. This training will provide an overview to a systematic approach for analyzing problems and eliminating their causes using the PDCA method: PLAN-DO-CHECK-ACT. Please switch off cell phones--adequate break times will allow for time to check in.
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Introduction This training will provide an overview to a systematic approach for analyzing problems and eliminating their causes using the PDCA method: PLAN-DO-CHECK-ACT Please switch off cell phones--adequate break times will allow for time to check in. Sign attendance sheet and complete evaluation form during day for handing in at end.
Agenda • Change of Attitude - Why? • What is PDCA? - Overview • Introduction to Problem Solving Tools • Problem Definition • Sangenshugi • 5 Why’s • Brainstorming • Ishikawa-Fishbone Analysis • Factor Tree Analysis • Pareto Analysis • Priority Ranking • Consensus Reaching • Verification
Quality has to be improved in all areas of Our Company Quality is fundamental to gaining market share • Change ATTITUDE : Let’s be aware THIS IS CLEAR!
Change ATTITUDE : We need to focus on 3 key areas: • Taking Responsibility for Quality Issues • Speed of Response to Issues • Logical Approach to Solving Issues • To succeed, our suppliers are key!
The Conclusion is that we we need to improve: • ResponsibilitySAN GEN SHUGI for Quality • SpeedQUICK RESPONSE • Logical thinking PDCA - FTA Need Need Need
Change ATTITUDE : • San Gen Shugi
Auto Quality Matrix Red Project Report AUDIT SYSTEM Co. X 1000 Co. X 5000 5 axes Weekly Report Red Box Control FTA 5 Whys Management PDCA ISHIKAWA QRQC San Gen Shugi GROUND
In Japanese culture, San Gen Shugi is a an expression that means: SAN - meaning “3” GEN - meaning “Real” or “Actual” (“3 R’s”: Real Parts, Real Place, Reality) SHUGI - meaning “Ideology” San Gen Shugi is a common-sense approach to problem solving.
. . . Applying “Genjitsu” means being realistic, not idealistic. “Genba” means going out on the shop floor to discover the real root causes of problems. And “Genbutsu” refers to real parts, and the way of dealing with non-conformance. One of our first priorities should be “red box” control, that is to say focusing on defective or rejected parts to find the root cause and see what works and what doesn’t. We must use non-conformance parts to learn how to improve and achieve Total Quality. I have only two methodologies: my eyes and my legs. These are all I need to see, to judge, to consider, to decide. This is the basis of “SanGenShugi” . . . Kazuo Kawashima, Co. X Group Quality Director Co. X Info, June, 2002
It is critical to use a structured approach to solve problems. If the wrong problem is chosen, the correct root causes are not identified, the solution chosen will not improve the situation, and the problem will recur. The foundation of Problem Solving is to spend time to properly identify and define the problem. Never Assume Solve it Right First Time
PDCA “PLAN” Genjitsu – understand what is really happening Why is it necessary to emphasize the importance of reality for production management or indeed, for any kind of management? Because an organization is more than the plant, and the people responsible for design, planning, and operational procedures are often removed from the reality of how things are actually working. The point of the “3 Reals” is that Engineers, Managers, or Designers must understand that just because they have given directions or drawn up plans does not mean that things are happening as they expect in reality. Often, it is Operators on the line, who have had little or no say in the development of the production system, that know better about the reality.
PDCA “PLAN” GENBA – going to the actual place Given that people are often removed from reality, it becomes important to go to the GENBA, or actual place where things are happening, to find out what the reality is. Possible translations for GENBA in English are: “shop floor”, “the line”, or “on site”. In the office environment, it means: go to witness the process where it actually happens.
PDCA “PLAN” GENBUTSU – checking out the actual item Going to the GENBA is not enough. One must go all the way to the GENBUTSU, or the actual item; the component must be viewed to fully understand the problem. Without looking at the GENBUTSU, no improvement can happen.
The “PLAN” stage is normally the longest stage
PDCA “PLAN” Definition A Problem Statement should be written based on the available data. The most serious problems are those the Customer experiences.
PDCA “PLAN” To fully understand all aspects of a problem, answer the following questions to fully define and quantify the problem. Be OBJECTIVE, not SUBJECTIVE.
PDCA “PLAN” Prioritizing – Impact Diagram Most Impact • Identify each option with a number • Plot on graph • Select those in upper right quadrant Most difficult Least Difficult Least Impact
PDCA “DO” Straightforward problems may be addressed by Quick Response Quality Control QRQC and then followed up by systemic action. • An operator misses a process step • A machine malfunctions • A connector vibrates loose under test
PDCA “DO” Action list with assignments
Measure the efficiency by showing PPM level versus target defined Target reached !
So how do we do it? • We need to understand and use the NEW PDCA
PDCA is not a tool: it is a MINDSET • applicable in every area Co. X adapted it to make our own Culture and be more logical.
“Quick Response” PDCA • When a problem arises , it has first to be addressed with immediate action to protect customer • To do this, we use the Quick Response PDCA
Determine the Co. X incident number (used internally for tracking) Define the reference number used by customer Indicate the name of the leader of issue and the function Identify the date the customer notified the problem Define the names of the persons involved with the issue and their function Identify the date the issue was opened
Mark what source originated the issue If the issue involves safety and/or regulatory issues mark the “y” box. If not, mark the “N” box Indicate the Co. X Product involved, + part numbers associated with the issue Enter the customer affected and a contact number for the customer If applicable, enter any specific supplier codes, demerits, etc. regarding the problem As descriptive as possible, enter the location of the problem. Indicate the vehicle involved
As descriptive as possible, describe the problem. Use the 5W+2H to accomplish this An accurate definition leads to the discovery of the root cause and implementation of right actions.
To fully understand all the aspects of a problem get answers to the following questions: WHAT happened? WHY is it a problem? WHEN did it happen? WHO detected? WHERE detected? HOW detected? HOW MANY? What is the problem? Why was if found? SPEAK WITH DATA When was if found? (date, time, frequency) Who experienced it? (customer, Co. X) Where was it found? (in house and/or at customer) How was it found? (Provide measurement) How many were there? How much does it cost? 5W+2H
Insert a photo or drawing of the part in question Enter data measuring the problem. These are the CUSTOMER Data
Containment The first priority of the team is to contain the problem to protect the Customer. Many times the first step in the containment process is to implement a sorting activity. Quick Response PDCA within 24 HOURS.
Enter the sort date for each activity, who conducted the sort and what type of marking was made to the part indicating “good” part Enter the results of any sorting activity at the customer plant, in transport, in the logistics platform, and/or in the Co. X plant. Indicate the number of “no good” NG parts and the number of parts sorted. Make sure That NG parts are split by shift, based on traceability information Enter the dates for both customer line and Co. X line for NG parts and OK parts Enter the date that “contained” product was shipped to the customer Enter the dates of production affected, both from and to. Divide the number of NG parts by the sorted parts to get level of bad parts.
Based on sorting activity, we check the performance of each shift Enter data, by shift, showing the results of the sorting activity Add any additional comments, Related to the quality Performance of each site (if a person of one shift has not been trained for example)
Determine what immediate actions under Co. X responsibility are to be taken to secure deliveries, include where the action is to take place, the date they are to be completed and who will be responsible for completion Determine what immediate actions are to be taken to correct the customer production line and enter it here, include where the action is to take place, the date they are to be completed and who is responsible for completion Validation must be completed by the Plant Manager, the APU Manager and the Quality Manager. Included is date
Find out what the customers’ comments on the immediate counter- measures are and enter the information here. Check to see if the customer is satisfied with the actions and if it has been really protected.
The Quick Response PDCA is the first immediate answer. The second step is to understand the root cause of problem and solve it. For this, we have Analysis PDCA. PDCA - PLAN Stage
“Analysis” PDCA Indicate the name of the leader of issue and their function Determine the incident number assigned by customer Identify the date the issue was opened Define the document reference number (this is usually the tracking number assigned) Enter the date of the last time the report was updated Define the names of the persons involved with the issue and their function
Next, we need to define what must be done. This is a plan of actions in order to organize resolution activity within the Problem Solving Group (PSG) participants For each of the defined categories, enter When the action will take place and Who will is responsible to ensure that the action is completed.
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Latar Belakang Training Problem Solving and Decision Making
Pelatihan Problem Solving dan Decision Making ini akan membantu Anda mengembangkan kemampuan berpikir secara kritis dan analitis dalam menyelesaikan suatu masalah, dan memilih solusi yang terbaik untuk dilakukan.
Training ini akan memberikan panduan langkah demi langkah untuk menemukan root cause (akar permasalahan) secara sistematis dan sekaligus komprehensif, sehingga Anda tidak hanya tahu tindakan perbaikan ( corrective action ) yang dilakukan, namun juga tindakan pencegahan ( preventive action ) yang diperlukan supaya masalah tidak terulang lagi di kemudian hari.
Disampaikan dalam bentuk grup coaching dan penuh dengan praktek untuk memastikan peserta pelatihan mampu menggunakan keterampilan Problem Solving dan Decision Making ini.
Sasaran Program Pelatihan Problem Solving and Decision
Dengan mengikuti pelatihan ini, peserta akan:
- Memahami teknik-teknik pemecahan masalah secara rasional
- Memahami teknik pemecahan masalah secara kreatif
- Memahami teknik pengambilan keputusan optimal, rasional dan kreatif
- Memahami metode menganalisis masalah potensial
- Meningkatkan keterampilan memecahkan masalah dan pengambilan keputusan
- Meningkatkan keterampilan dalam mempresentasikan keputusan secara efektif
- Mengembangkan pengetahuan dan keterampilan pengambilan keputusan.
Silabus Problem Solving and Decision Making Training Program
- Analisis penyebab potensial timbulnya masalah
- Mengenali sensitifitas problem
- Identifikasi pemecahan masalah
- Mencari berbagai alternative penyelesaian masalah
- Pemilihan solusi yang terbaik
- Mengenali resiko
- Membuat perencanaan
- Pengembang rencana tindak lanjut
- Pengimplementasian solusi yang dipilih serta pengevaluasian perkembangan
Peserta Training Problem Solving and Decision Making
Karyawan perusahaan Klien
Durasi Training Problem Solving and Decision Making
Trainer training problem solving and decision making, dudung duhara, st., mt., mpm..
Dudung Duhara merupakan Senior Konsultan yang berpengalaman sebagai praktisi industri lebih dari 20 tahun, sebagai Engineer, Manager, Senior Manager, & Director of Operations di beberapa perusahaan.
Sebagai Konsultan, Beliau telah membantu banyak perusahaan industri Oil & Gas, Manufacturing, Pharmaceutical, Chemical & Petrochemicals, Engineering, Mining, Construction, Building Management, Food & Beverages, Pulp & Papers, Bank, Asuransi berskala nasional dan multinasional.
Dudung memiliki latar belakang pendidikan Sarjana Teknik Elektro (ST), dan Magister Teknik Industri (MT). Beliau juga memiliki sertifikasi kompetensi internasional : Certified Six Sigma Master Black Belt (SSMBB), Certified Master Project Manager (MPM) dan Certified Quality Manager (MQM) dan Certified Master Trainer on Industrial Engineering.
Fasilitas Online Training (Webinar)
Soft Copy Modul Materi, E-Certificate dari Mahaka Institute, Soft Copy Dokumentasi Training.
Fasilitas Offline Training
Modul Materi, Certificate, Training Kit & Souvenir, Meeting Room (Lunch & 2x Coffee Break).
Jadwal & Investasi Training
Silahkan hubungi kami / klik Disini
Pendaftaran Training & Informasi Lebih Lanjut
Olga Karmela (Marketing Training Perbankan) Call & WhatsApp : 081190011127 « click to chat Email : [email protected]
Aziz Irawan (Marketing Training Safety) Call & WhatsApp : 081190011128 « click to chat Email : [email protected]
Nadamayanti (Marketing Training Sertifikasi) Call & WhatsApp : 081190011129 « click to chat Email : [email protected]
Dokumentasi Training
Apa Kata Mereka
“Menambah wawasan….Muantaps… semangat, Sukses buat Mahaka”
“Terimakasih, bahasa dan pesan nya aku dapat terima dengan baik. semoga makin sukses”
“Sangat bermanfaat dan berjalan dengan sangat baik”
“Penjelasan yang detail sesuai dengan pengalaman pernah ikut serta menangani fraud.”
“Narasumber menyampaikan materi dengan cara yang baik sehingga mudah dipahami”
“Host yang ramah, dan Pemateri yang Berkompeten di bidangnya”
“Pemateri dan Host yang ramah dan supel”
“overall lancar dan tepat waktu”
“Topik yg menarik dan bermanfaat, tertarik utk mempelajari yg lebih detail”
“Banyak mendapatkan masukan wawasan dari hasil sharing dari pembicara”
“Mendukung penerapan dalam dunia kerja, dan menambah prinsip kehati”an dalam pengambilan keputusan.”
“Memuaskan”
“Training ini sangat baik sekali dan dapat diimplementasikan bagi para pekerja PT Badak”
“Materi yangdisampaikan sangat mudah dimengerti dan pada hari kedua ada interaksi meskipun lewat online”
“Persiapan fasilitas yg menunjang dan Fast response”
“Materi dapat dimengerti dengan baik”
“keep up the good work pak 🙂 semoga bertemu lagi”
“Tepat waktu dan efisien dalam penggunaan waktunya. Sukses untuk Mahaka Institute”
“Membantu dalam pekerjaan yang dilakukan”
“Co Host nya Ramah2”
Dapatkan Informasi & Penawaran Terbaik dengan Menghubungi Kami
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Problem Solving Powerpoint Presentation Slides
Showcase solutions to the problems using content-ready Problem Solving PowerPoint Presentation Slides. Present various business challenges and opportunities, conflict and resolution, risk and opportunity and more with problem solving PPT presentation diagrams. Use this professionally designed problem slide PPT templates for various topics such as investor pitch deck, risk management, market segmentation, product planning, product launch, etc. Get access to the best of the problem solving PPT presentation diagrams and solve the issues to run your business smoothly. Incorporate business problem statement PowerPoint presentation layouts for presentations on decision making, problem solving, business management and more. Showcase steps to solve problems related to business, sales, finances, innovation, and more. This presentation consists of awesome designs showcasing opportunities and challenges. Get to the root cause of the problems to solve the issues to make informed and strategic decisions regarding business. Download professionally designed problem solving PPT presentation templates for showcasing problems with solutions for start-up plans, business problem solving, change management, etc. Avoid harping on any aspect with our Problem Solving Powerpoint Presentation Slides. They ensure every angle is covered.
Showcase solutions to the problems using content-ready Problem Solving PowerPoint Presentation Slides. Present various busi..
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Presenting problem-solving PowerPoint presentation slides. Consisting of total of 22 PowerPoint slides. This problem sovling PPT complete deck comprises of professional templates with appropriate graphics. Each template is well crafted and designed by our PowerPoint experts. Our designers have included all the necessary PowerPoint layouts in this deck. From icons to graphs, this PPT deck has it all. These templates are easily customizable. Just click the download button shown below. Edit the color, text, font size, add or delete the content as per the requirement.
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Problem solving powerpoint presentation slides with all 22 slides:.
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Problem Solving Lesson
Problem solving lesson presentation, free google slides theme and powerpoint template.
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Problem Solving PowerPoint Presentation Content slides include topics such as: teaching problem solving skills, evaluating how you solve problems, understanding the process: how to solve problems, 8 active listening techniques, primary issues for problem solvers, group or individual brainstorming, the problem solving framework, vertical and lateral thinking, adaptors and innovators as problem ...
Problem Map _ Materi Training "Mastering Problem & Analysis" Kanaidi ken Problem solving dalam menganalisa masalah dan mendapatkan solusi terbaik.pptx Uas manejemen problem solving
2. Analyze Root Cause. 3. Develop Countermeasures. 4. Implement Solutions. 5. Evaluate & Follow Up. The 12 tools covered in this presentation are the more commonly used ones in problem solving, process improvement and kaizen activities.
Problem Solving and Decision Making • Problem • A situation that exists when objectives are not being met. • Problem Solving • The process of taking corrective action to meet objectives. • Decision Making • The process of selecting an alternative course of action that will solve a problem. • Managers need to make proficient ...
Our Problem-Solving training course materials are for freelance and corporate trainers to run sessions on how to solve fairly complex problems as workplace training. These materials are suitable to train leaders, managers, and employees at any level. The materials guide the participants through a seven-step problem-solving process and introduce ...
Root Cause Analysis (RCA) is a problem-solving technique that seeks to identify the primary cause of a problem. By focusing on the root cause, organizations can prevent the problem from recurring and develop long-term solutions that improve efficiency, reduce costs, and increase customer satisfaction. RCA uses tools such as the 5 Whys and Cause ...
Best 4 Examples Of Problem Solving Strategies Presentation. Fantastic Diagram Problem Solving PowerPoint Template. Striking Problem Based Learning PowerPoint And Google Slides. Circle Six Step Problem Solving Model Presentation Slide. Business Solution Free PowerPoint Template and Google Slides. Free.
Khusus terkait dg pemecahan masalah anak, maka setiap pamong haruslah memiliki 3 ketrampilan dasar, yaitu: • Problem solving, yaitu kemampuan, sikap, keyakinan dan kepekaan dalam mengenali masalah, merumuskan masalah dan mem-bersihkan inti masalah dari polusi ikutannya. • Decision making, yaitu kemampuan, sikap, keyakinan, keberanian dan ...
Four Stages of Creative Problem Solving. The first two stages help you and your group 'explore ideas'. The third stage helps you select the best ideas and the fourth tests the feasibility of your best ideas. These are the four stages you need to go through (no skipping a stage please): Idea generation. Idea expansion.
Problem Solving PowerPoint Template. Number of slides: 10. Signup Free to download. Problems are inevitable in any kind of circumstance; business, social, economic, personal, ethical, you name it! If you want your processes to be as efficient as possible, trying to stop problems from arising is not the solution.
Slide 5: This slide showcases Kepner-Tregoe Approach To Problem Solving with these three processes that are problem analysis, Decision analysis, potential problem analysis. Slide 6 : This slide showcases Kepner-Tregoe Value Proposition with these four steps- Troubleshooting Training, Performance System Integration, Coaching on-the-Job, Process ...
• To solve a problem, you must first be willing to accept the problem by acknowledging that the problem exists and committing yourself to trying to solve it. • Strategies to find the motivation and commitment to prepare you to enter the problem-solving process: 1. List the benefits. - how will solving the problem benefit you? 2.
Buy PowerPoint Template. 5. Kepner-Tregoe Method PowerPoint Template - Creative PPT Template to Discover the Practical way to Make the Best Decisions Under Pressure. The Kepner-Tregoe method is a problem-solving and decision-making technique developed in the 1960s by Charles H. Kepner and Benjamin B. Tregoe.
Presentation Transcript. PROBLEM SOLVING TRAINING. Introduction This training will provide an overview to a systematic approach for analyzing problems and eliminating their causes using the PDCA method: PLAN-DO-CHECK-ACT Please switch off cell phones--adequate break times will allow for time to check in. Sign attendance sheet and complete ...
This is a problem solving training powerpoint templates microsoft. This is a five stage process. The stages in this process are problem solving training, self development training, career training, technology training, sales marketing training. 1 Item(s) Ratings and Reviews. 5. 100 % of 100. 5. 2; 4. 0; 3. 0; 2. 0; 1. 0; Most Relevant Reviews.
Latar Belakang Training Problem Solving and Decision Making Pelatihan Problem Solving dan Decision Making ini akan membantu Anda mengembangkan kemampuan berpikir secara kritis dan analitis dalam menyelesaikan suatu masalah, dan memilih solusi yang terbaik untuk dilakukan. Training ini akan memberikan panduan langkah demi langkah untuk menemukan root cause (akar permasalahan) secara sistematis ...
This PowerPoint presentation provides an innovative approach to problem solving. It outlines the process of understanding the problem, brainstorming solutions, analyzing the solutions, and selecting the best solution. It also includes examples of successful problem solving techniques and strategies.
15. Accepting the Problem To solve a problem, you must first be willing to accept the problem by acknowledging that the problem exists and committing yourself to trying to solve it. Strategies to find the motivation and commitment to prepare you to enter the problem-solving process: 1. List the benefits. - how will solving the problem benefit you?
PowerPoint presentation slides: Presenting problem-solving PowerPoint presentation slides. Consisting of total of 22 PowerPoint slides. This problem sovling PPT complete deck comprises of professional templates with appropriate graphics. Each template is well crafted and designed by our PowerPoint experts.
Problem Solving and Decision Making.ppt. Problem Solving and Decision Making.ppt. ... Kumpulanan materi BK. Anindita Anung. Download Free PDF View PDF. Buku Modul Kuliah Kewirausahaan1. koala kecil. ... Improvement Personality Training (Buku panduan bagi para Trainer diperusahaan dan HRD maupun masyarakat)
Free Google Slides theme and PowerPoint template. To have a better experience when teaching little kids at school, you can use resources such as slideshows so they keep focused on the lecture. Start editing this template containing pastel colors and simplified layouts! It's not focused on any subject in particular, so you can get the most of it ...
SlidesCarnival templates have all the elements you need to effectively communicate your message and impress your audience. Download your presentation as a PowerPoint template or use it online as a Google Slides theme. 100% free, no registration or download limits. Get these problem-solving templates to create effective presentations that offer ...