Root out friction in every digital experience, super-charge conversion rates, and optimise digital self-service

Uncover insights from any interaction, deliver AI-powered agent coaching, and reduce cost to serve

Increase revenue and loyalty with real-time insights and recommendations delivered straight to teams on the ground

Know exactly how your people feel and empower managers to improve employee engagement, productivity, and retention

Take action in the moments that matter most along the employee journey and drive bottom line growth

Whatever they’re are saying, wherever they’re saying it, know exactly what’s going on with your people

Get faster, richer insights with qual and quant tools that make powerful market research available to everyone

Run concept tests, pricing studies, prototyping + more with fast, powerful studies designed by UX research experts

Track your brand performance 24/7 and act quickly to respond to opportunities and challenges in your market

Meet the operating system for experience management

  • Free Account
  • For Digital
  • For Customer Care
  • For Human Resources
  • For Researchers
  • Financial Services
  • All Industries

Popular Use Cases

  • Customer Experience
  • Employee Experience
  • Employee Exit Interviews
  • Net Promoter Score
  • Voice of Customer
  • Customer Success Hub
  • Product Documentation
  • Training & Certification
  • XM Institute
  • Popular Resources
  • Customer Stories
  • Artificial Intelligence

Market Research

  • Partnerships
  • Marketplace

The annual gathering of the experience leaders at the world’s iconic brands building breakthrough business results.

language

  • English/AU & NZ
  • Español/Europa
  • Español/América Latina
  • Português Brasileiro
  • REQUEST DEMO
  • Experience Management
  • Ultimate Guide to Market Research
  • Secondary Research

Try Qualtrics for free

Secondary research: definition, methods, & examples.

18 min read This ultimate guide to secondary research helps you understand changes in market trends, customers buying patterns and your competition using existing data sources.

In situations where you’re not involved in the data gathering process ( primary research ), you have to rely on existing information and data to arrive at specific research conclusions or outcomes. This approach is known as secondary research.

In this article, we’re going to explain what secondary research is, how it works, and share some examples of it in practice.

What is secondary research?

Secondary research, also known as desk research, is a research method that involves compiling existing data sourced from  a variety of channels . This includes internal sources (e.g.in-house research) or, more commonly, external sources (such as government statistics, organisational bodies, and the internet).

Secondary research comes in several formats, such as published datasets, reports, and  survey responses , and can also be sourced from websites, libraries, and museums.

The information is usually free — or available at a limited access cost — and  gathered using surveys , telephone interviews, observation, face-to-face interviews, and more.

When using secondary research, researchers collect, verify, analyse and incorporate it to help them confirm research goals for the research period.

As well as the above, it can be used to review previous research into an area of interest. Researchers can look for patterns across data spanning several years and identify trends — or use it to verify early hypothesis statements and establish whether it’s worth continuing research into a prospective area.

How to conduct secondary research

There are five key steps to conducting secondary research effectively and efficiently:

1.    Identify and define the research topic

First, understand what you will be researching and define the topic by thinking about the research questions you want to be answered.

Ask yourself: What is the point of conducting this research? Then, ask: What do we want to achieve?

This may indicate an exploratory reason (why something happened) or confirm a hypothesis. The answers may indicate ideas that need primary or secondary research (or a combination) to investigate them.

2.    Find research and existing data sources

If secondary research is needed, think about where you might find the information. This helps you narrow down your secondary sources to those that help you answer your questions. What keywords do you need to use?

Which organisations are closely working on this topic already? Are there any competitors  that you need to be aware of?

Create a list of the data sources, information, and people that could help you with your work.

3.    Begin searching and collecting the existing data

Now that you have the list of data sources, start accessing the data and collect the information into an organised system. This may mean you start setting up research journal accounts or making telephone calls to book meetings with third-party research teams to verify the details around data results.

As you search and access information, remember to check the data’s date, the credibility of the source, the relevance of the material to your research topic, and the methodology used by the third-party researchers. Start small and as you gain results, investigate further in the areas that help your research’s aims.

4.    Combine the data and compare the results

When you have your data in one place, you need to understand, filter, order, and combine it intelligently. Data may come in different formats where some data could be unusable, while other information may need to be deleted.

After this, you can start to look at different data sets to see what they tell you. You may find that you need to compare the same datasets over different periods for changes over time or compare different datasets to notice overlaps or trends. Ask yourself: What does this data mean to my research? Does it help or hinder my research?

5.    Analyse your data and explore further

In this last stage of the process, look at the information you have and ask yourself if this answers your original questions for your research. Are there any gaps? Do you understand the information you’ve found? If you feel there is more to cover, repeat the steps and delve deeper into the topic so that you can get all the information you need.

If secondary research can’t provide these answers, consider supplementing your results with data gained from primary research. As you explore further, add to your knowledge and update your findings. This will help you present clear, credible information.

eBook: The ultimate guide to conducting market research

Primary vs secondary research

Unlike secondary research, primary research involves creating data first-hand by directly working with interviewees, target users, or a target market. Primary research focuses on the  method  for carrying out research, asking questions, and collecting data using approaches such as:

  • Interviews (panel, face-to-face or over the phone)
  • Questionnaires or  surveys
  • Focus groups

Using these methods, researchers can get in-depth, targeted responses to questions, making results more accurate and specific to their research goals. However, it does take time to do and administer.

Unlike primary research, secondary research uses existing data, which also includes published results from primary research. Researchers summarise the existing research and use the results to support their research goals.

Both primary and secondary research have their places. Primary research can support the findings found through secondary research (and fill knowledge gaps), while secondary research can be a starting point for further primary research. Because of this, these research methods are often combined for optimal research results that are accurate at both the micro and macro level.

Sources of Secondary Research

There are two types of secondary research sources: internal and external. Internal data refers to in-house data that can be gathered from the researcher’s organisation. External data refers to data published outside of and not owned by the researcher’s organization.

Internal data

Internal data is a good first port of  call for insights  and knowledge, as you may already have relevant information stored in your systems. Because you own this information — and it won’t be available to other researchers — it can give you a competitive edge. Examples of internal data include:

  • Database information on sales history and business goal conversions
  • Information from website applications and mobile site data
  • Customer-generated data on product and service efficiency and use
  • Previous research results or supplemental research areas
  • Previous campaign results

External data

External data is useful when you: 1) need information on a new topic, 2) want to fill in gaps in your knowledge, or 3) want data that breaks down a population or market for trend and pattern analysis. Examples of external data include:

  • Government, non-government agencies, and trade body statistics
  • Company reports and research
  • Competitor research
  • Public library collections
  • Textbooks and research journals
  • Media stories in newspapers
  • Online journals and research sites

Three examples of secondary research methods in action

How and why might you conduct secondary research? Let’s look at a few examples:

1.    Collecting factual information from the internet on a specific topic or market

There are plenty of sites that hold data for people to view and use in their research. For example, Google Scholar, ResearchGate, or Wiley Online Library all provide previous research on a particular topic. Researchers can  create free accounts  and use the search facilities to look into a topic by keyword, before following the instructions to download or export results for further analysis.

This can be useful for exploring a new market that your organisation wants to consider entering. For instance, by viewing the U.K census data for that area, you can  see what the demographics of your target audience are , and create compelling marketing campaigns accordingly.

2.    Finding out the views of your target audience on a particular topic

If you’re interested in seeing the historical views on a particular topic, for example, attitudes to women’s rights in the US, you can turn to secondary sources.

Textbooks, news articles, reviews, and journal entries can all provide  qualitative reports and interviews covering how people discussed women’s rights. There may be multimedia elements like video or documented posters of propaganda showing biased language usage.

By gathering this information, synthesising it, and evaluating the language, who created it and when it was shared, you can create a timeline of how a topic was discussed over time.

3.    When you want to know the latest thinking on a topic

Educational institutions, such as schools and colleges, create a lot of research-based reports on younger audiences or their academic specialisms. Dissertations from students also can be submitted to research journals, making these places useful places to see the latest insights from a new generation of academics.

Information can be requested — and sometimes academic institutions may want to collaborate and conduct research on your behalf. This can provide key primary data in areas that you want to research, as well as secondary data sources for your research.

Advantages of secondary research

There are several benefits of using secondary research, which we’ve outlined below:

  • Easily and readily available data  – There is an abundance of readily accessible data sources that have been pre-collected for use, in person at local libraries and online using the internet. This data is usually sorted by filters or can be exported into spreadsheet format, meaning that little technical expertise is needed to access and use the data.
  • Faster research speeds  – Since the data is already published and in the public arena, you don’t need to collect this information through primary research. This can make the research easier to do and faster, as you can get started with the data quickly.
  • Low financial and time costs  – Most secondary data sources can be accessed for free or at a small cost to the researcher, so the overall research costs are kept low. In addition, by saving on preliminary research, the time costs for the researcher are kept down as well.
  • Secondary data can drive additional research actions  – The insights gained can support future research activities (like conducting a follow-up survey or specifying future detailed research topics) or help add value to these activities.
  • Secondary data can be useful pre-research insights  – Secondary source data can provide pre-research insights and information on effects that can help resolve whether research should be conducted. It can also help highlight knowledge gaps, so subsequent research can consider this.
  • Ability to scale up results  – Secondary sources can include large datasets (like Census data results across several states) so research results can be scaled up quickly using large secondary data sources.

Disadvantages of secondary research

The disadvantages of secondary research are worth considering in advance of  conducting research :

  • Secondary research data can be out of date  – Secondary sources can be updated regularly, but if you’re exploring the data between two updates, the data can be out of date. Researchers will need to consider whether the data available provides the right research coverage dates, so that insights are accurate and timely, or if the data needs to be updated. Also, fast-moving markets may find secondary data expires very quickly.
  • Secondary research needs to be verified and interpreted  – Where there’s a lot of data from one source, a researcher needs to review and analyse it. The data may need to be verified against other data sets or your hypotheses for accuracy and to ensure you’re using the right data for your research.
  • The researcher has had no control over the secondary research  – As the researcher has not been involved in the secondary research, invalid data can affect the results. It’s therefore vital that the methodology and controls are closely reviewed so that the data is collected in a systematic and error-free way.
  • Secondary research data is not exclusive  – As data sets are commonly available, there is no exclusivity and many researchers can use the same data. This can be problematic where researchers want to have exclusive rights over the research results and risk duplication of research in the future.

When do we conduct secondary research?

Now that you know the basics of secondary research, when do researchers normally conduct secondary research?

It’s often used at the beginning of research, when the researcher is trying to understand the current landscape. In addition, if the research area is new to the researcher, it can form crucial background context to help them understand what information exists already. This can plug knowledge gaps, supplement the researcher’s own learning or add to the research.

Secondary research can also be used in conjunction with primary research. Secondary research can become the formative research that helps pinpoint where further primary research is needed to find out specific information. It can also support or verify the findings from primary research.

You can use secondary research where high levels of control aren’t needed by the researcher, but a lot of knowledge on a topic is required from different angles.

Secondary research should not be used in place of primary research as both are very different and are used for various circumstances.

Questions to ask before conducting secondary research

Before you start your secondary research, ask yourself these questions:

Is there similar internal data that we have created for a similar area in the past?

If your organisation has past research, it’s best to review this work before starting a new project. The older work may provide you with the answers, and give you a starting dataset and context of how your organisation approached the research before. However, be mindful that the work is probably out of date and view it with that note in mind. Read through and look for where this helps your research goals or where more work is needed.

What am I trying to achieve with this research?

When you have clear goals, and understand what you need to achieve, you can look for the perfect type of secondary or primary research to support the aims. Different secondary research data will provide you with different information – for example, looking at news stories to tell you a breakdown of your market’s buying patterns won’t be as useful as internal or external data e-commerce and sales data sources.

How credible will my research be?

If you are looking for credibility, you want to consider how accurate the research results will need to be, and if you can sacrifice credibility for speed by using secondary sources to get you started. Bear in mind which sources you choose — low-credibility data sites, like political party websites that are highly biased to favor their own party, would skew your results.

What is the date of the secondary research?

When you’re looking to conduct research, you want the results to be as useful as possible, so using data that is 10 years old won’t be as accurate as using data that was created a year ago. Since a lot can change in a few years, note the date of your research and look for earlier data sets that can tell you a more recent picture of results. One caveat to this is using data collected over a long-term period for comparisons with earlier periods, which can tell you about the rate and direction of change.

Can the data sources be verified? Does the information you have check out?

If you can’t verify the data by looking at the research methodology, speaking to the original team or cross-checking the facts with other research, it could be hard to be sure that the data is accurate. Think about whether you can use another source, or if it’s worth doing some supplementary primary research to replicate and verify results to help with this issue.

We created a front-to-back guide on conducting market research,  The ultimate guide to conducting market research , so you can understand the research journey with confidence.

In it, you’ll learn more about:

  • What effective market research looks like
  • The use cases for market research
  • The most important steps to conducting market research
  • And how to take action on your research findings

Download the free guide for a clearer view on secondary research and other key research types for your business.

Related resources

Market intelligence 9 min read, qualitative research questions 11 min read, ethnographic research 11 min read, business research methods 12 min read, qualitative research design 12 min read, business research 10 min read, qualitative research interviews 11 min read, request demo.

Ready to learn more about Qualtrics?

  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
  • QuestionPro

survey software icon

  • Solutions Industries Gaming Automotive Sports and events Education Government Travel & Hospitality Financial Services Healthcare Cannabis Technology Use Case NPS+ Communities Audience Contactless surveys Mobile LivePolls Member Experience GDPR Positive People Science 360 Feedback Surveys
  • Resources Blog eBooks Survey Templates Case Studies Training Help center

secondary research methods bbc bitesize

Home Market Research

Secondary Research: Definition, Methods and Examples.

secondary research

In the world of research, there are two main types of data sources: primary and secondary. While primary research involves collecting new data directly from individuals or sources, secondary research involves analyzing existing data already collected by someone else. Today we’ll discuss secondary research.

One common source of this research is published research reports and other documents. These materials can often be found in public libraries, on websites, or even as data extracted from previously conducted surveys. In addition, many government and non-government agencies maintain extensive data repositories that can be accessed for research purposes.

LEARN ABOUT: Research Process Steps

While secondary research may not offer the same level of control as primary research, it can be a highly valuable tool for gaining insights and identifying trends. Researchers can save time and resources by leveraging existing data sources while still uncovering important information.

What is Secondary Research: Definition

Secondary research is a research method that involves using already existing data. Existing data is summarized and collated to increase the overall effectiveness of the research.

One of the key advantages of secondary research is that it allows us to gain insights and draw conclusions without having to collect new data ourselves. This can save time and resources and also allow us to build upon existing knowledge and expertise.

When conducting secondary research, it’s important to be thorough and thoughtful in our approach. This means carefully selecting the sources and ensuring that the data we’re analyzing is reliable and relevant to the research question . It also means being critical and analytical in the analysis and recognizing any potential biases or limitations in the data.

LEARN ABOUT: Level of Analysis

Secondary research is much more cost-effective than primary research , as it uses already existing data, unlike primary research, where data is collected firsthand by organizations or businesses or they can employ a third party to collect data on their behalf.

LEARN ABOUT: Data Analytics Projects

Secondary Research Methods with Examples

Secondary research is cost-effective, one of the reasons it is a popular choice among many businesses and organizations. Not every organization is able to pay a huge sum of money to conduct research and gather data. So, rightly secondary research is also termed “ desk research ”, as data can be retrieved from sitting behind a desk.

secondary research methods bbc bitesize

The following are popularly used secondary research methods and examples:

1. Data Available on The Internet

One of the most popular ways to collect secondary data is the internet. Data is readily available on the internet and can be downloaded at the click of a button.

This data is practically free of cost, or one may have to pay a negligible amount to download the already existing data. Websites have a lot of information that businesses or organizations can use to suit their research needs. However, organizations need to consider only authentic and trusted website to collect information.

2. Government and Non-Government Agencies

Data for secondary research can also be collected from some government and non-government agencies. For example, US Government Printing Office, US Census Bureau, and Small Business Development Centers have valuable and relevant data that businesses or organizations can use.

There is a certain cost applicable to download or use data available with these agencies. Data obtained from these agencies are authentic and trustworthy.

3. Public Libraries

Public libraries are another good source to search for data for this research. Public libraries have copies of important research that were conducted earlier. They are a storehouse of important information and documents from which information can be extracted.

The services provided in these public libraries vary from one library to another. More often, libraries have a huge collection of government publications with market statistics, large collection of business directories and newsletters.

4. Educational Institutions

Importance of collecting data from educational institutions for secondary research is often overlooked. However, more research is conducted in colleges and universities than any other business sector.

The data that is collected by universities is mainly for primary research. However, businesses or organizations can approach educational institutions and request for data from them.

5. Commercial Information Sources

Local newspapers, journals, magazines, radio and TV stations are a great source to obtain data for secondary research. These commercial information sources have first-hand information on economic developments, political agenda, market research, demographic segmentation and similar subjects.

Businesses or organizations can request to obtain data that is most relevant to their study. Businesses not only have the opportunity to identify their prospective clients but can also know about the avenues to promote their products or services through these sources as they have a wider reach.

Key Differences between Primary Research and Secondary Research

Understanding the distinction between primary research and secondary research is essential in determining which research method is best for your project. These are the two main types of research methods, each with advantages and disadvantages. In this section, we will explore the critical differences between the two and when it is appropriate to use them.

How to Conduct Secondary Research?

We have already learned about the differences between primary and secondary research. Now, let’s take a closer look at how to conduct it.

Secondary research is an important tool for gathering information already collected and analyzed by others. It can help us save time and money and allow us to gain insights into the subject we are researching. So, in this section, we will discuss some common methods and tips for conducting it effectively.

Here are the steps involved in conducting secondary research:

1. Identify the topic of research: Before beginning secondary research, identify the topic that needs research. Once that’s done, list down the research attributes and its purpose.

2. Identify research sources: Next, narrow down on the information sources that will provide most relevant data and information applicable to your research.

3. Collect existing data: Once the data collection sources are narrowed down, check for any previous data that is available which is closely related to the topic. Data related to research can be obtained from various sources like newspapers, public libraries, government and non-government agencies etc.

4. Combine and compare: Once data is collected, combine and compare the data for any duplication and assemble data into a usable format. Make sure to collect data from authentic sources. Incorrect data can hamper research severely.

4. Analyze data: Analyze collected data and identify if all questions are answered. If not, repeat the process if there is a need to dwell further into actionable insights.

Advantages of Secondary Research

Secondary research offers a number of advantages to researchers, including efficiency, the ability to build upon existing knowledge, and the ability to conduct research in situations where primary research may not be possible or ethical. By carefully selecting their sources and being thoughtful in their approach, researchers can leverage secondary research to drive impact and advance the field. Some key advantages are the following:

1. Most information in this research is readily available. There are many sources from which relevant data can be collected and used, unlike primary research, where data needs to collect from scratch.

2. This is a less expensive and less time-consuming process as data required is easily available and doesn’t cost much if extracted from authentic sources. A minimum expenditure is associated to obtain data.

3. The data that is collected through secondary research gives organizations or businesses an idea about the effectiveness of primary research. Hence, organizations or businesses can form a hypothesis and evaluate cost of conducting primary research.

4. Secondary research is quicker to conduct because of the availability of data. It can be completed within a few weeks depending on the objective of businesses or scale of data needed.

As we can see, this research is the process of analyzing data already collected by someone else, and it can offer a number of benefits to researchers.

Disadvantages of Secondary Research

On the other hand, we have some disadvantages that come with doing secondary research. Some of the most notorious are the following:

1. Although data is readily available, credibility evaluation must be performed to understand the authenticity of the information available.

2. Not all secondary data resources offer the latest reports and statistics. Even when the data is accurate, it may not be updated enough to accommodate recent timelines.

3. Secondary research derives its conclusion from collective primary research data. The success of your research will depend, to a greater extent, on the quality of research already conducted by primary research.

LEARN ABOUT: 12 Best Tools for Researchers

In conclusion, secondary research is an important tool for researchers exploring various topics. By leveraging existing data sources, researchers can save time and resources, build upon existing knowledge, and conduct research in situations where primary research may not be feasible.

There are a variety of methods and examples of secondary research, from analyzing public data sets to reviewing previously published research papers. As students and aspiring researchers, it’s important to understand the benefits and limitations of this research and to approach it thoughtfully and critically. By doing so, we can continue to advance our understanding of the world around us and contribute to meaningful research that positively impacts society.

QuestionPro can be a useful tool for conducting secondary research in a variety of ways. You can create online surveys that target a specific population, collecting data that can be analyzed to gain insights into consumer behavior, attitudes, and preferences; analyze existing data sets that you have obtained through other means or benchmark your organization against others in your industry or against industry standards. The software provides a range of benchmarking tools that can help you compare your performance on key metrics, such as customer satisfaction, with that of your peers.

Using QuestionPro thoughtfully and strategically allows you to gain valuable insights to inform decision-making and drive business success. Start today for free! No credit card is required.

LEARN MORE         FREE TRIAL

MORE LIKE THIS

AI-Based Services in Market Research

AI-Based Services Buying Guide for Market Research (based on ESOMAR’s 20 Questions) 

May 20, 2024

data information vs insight

Data Information vs Insight: Essential differences

May 14, 2024

pricing analytics software

Pricing Analytics Software: Optimize Your Pricing Strategy

May 13, 2024

relationship marketing

Relationship Marketing: What It Is, Examples & Top 7 Benefits

May 8, 2024

Other categories

  • Academic Research
  • Artificial Intelligence
  • Assessments
  • Brand Awareness
  • Case Studies
  • Communities
  • Consumer Insights
  • Customer effort score
  • Customer Engagement
  • Customer Experience
  • Customer Loyalty
  • Customer Research
  • Customer Satisfaction
  • Employee Benefits
  • Employee Engagement
  • Employee Retention
  • Friday Five
  • General Data Protection Regulation
  • Insights Hub
  • Life@QuestionPro
  • Market Research
  • Mobile diaries
  • Mobile Surveys
  • New Features
  • Online Communities
  • Question Types
  • Questionnaire
  • QuestionPro Products
  • Release Notes
  • Research Tools and Apps
  • Revenue at Risk
  • Survey Templates
  • Training Tips
  • Uncategorized
  • Video Learning Series
  • What’s Coming Up
  • Workforce Intelligence

Online Learning College

Methods of market research

Market Research

In this post

In order to make sure that it is doing the right things, a business will carry out market research. Now that we have looked at the purpose of this research, we will move on to explore how to carry out this research and the various methods that may be used. The two main types of research are primary and secondary, with the majority of businesses using a combination of the two in order to plan new activity.

Primary market research

Primary research is when you collect information yourself. It is called primary because it has not been collected previously by someone else . Types of primary research include:

  • Observations – businesses will record the interactions they have with customers and look at ways that these can be improved. They may also observe the methods of other businesses and look for ways that they can work with customers in order to meet their needs.
  • Surveys and questionnaires – asking existing or potential customers their opinion is very important when carrying out market research on customers’ needs. This will require the business to ask specific questions and gather feedback that will inform its decisions in the future.

Surveys and questionnaires

  • Focus groups – focus groups are small groups of people that are invited to discuss a potential new product or service. The researcher will then record the responses of each individual in order to understand if the product is understood and will be popular with the intended customer
  • Experimentation and testing – testing and experiments are most popular as a form of research with innovative products. A small batch of goods might be created (these are called ‘prototypes’) which are then tested in a variety of situations. Products might be tested for their quality, durability, safety or features

Primary research can have many different advantages. Firstly, it can be done in any manner that the business sees as appropriate with questions and analysis specifically designed to test the individual products that a company offers. Some of the drawbacks are that it can be expensive, time-consuming and hard to ensure that answers are gathered fairly. Since a business is biased when it comes to its own products, questionnaires can often contain leading answers, focus groups made up of people that do not cover the whole population and observations interpreted in a way that is good for the business. All of these things can lead to research that is unreliable and expensive.

Secondary market research

Secondary research (also known as desk research) is when data that has already been collected is used to inform a decision. This means that information is gathered from sources (these can be inside the business or outside) that has been collected previously for a different purpose. This information has not been collected specifically for the market research currently being carried out but can still be vital when making decisions. Typical types of secondary research include:

  • Using resources to gather data – the internet is one of the main resources now used in secondary research. This allows a business to research what is already on the market, the demand for products, what its competitors offer and the key features of other products or services. Some other resources that can be used include business directories, magazines, newspapers or reviews by customers
  • Market reports – finding reports that contain information on different markets can be great sources of data. These can be free but can also be purchased and will help a business to understand the demand for goods and what companies already operate in the market.
  • Financial data – information can be gathered about running and manufacturing costs for new ventures, returns that other companies have seen and the prices that are charged for similar items
  • Information the business already has – many businesses will carry out primary research. In the future, this research may be used again for another purpose. Since the data was not specifically collected for this new purpose, it is now secondary research. However, this information can still be very useful to inform business decisions

Collecting and using data

Secondary research is usually easy to carry out and cheap (often it is free) for a business. The time taken to collect this type of research is often much less than with primary research. There are several drawbacks to consider though – one of the main ones being reliability. Because the research has not been conducted by the researcher personally, it is hard to know if the data is accurate, as there could be other factors that had an influence over results. Businesses can also run into issues with secondary research as the data that is needed might not be available. This will mean that the company might be unable to carry out this method of research or that it has to use data that is not right for the situation.

Collecting and using data

Data comes in many different styles. Understanding the types of data and how each should be used is key to getting the most from information that is gathered.

Qualitative and quantitative data

All data can be split down into two categories: qualitative and quantitative. The difference between the two is that qualitative data is information that cannot necessarily be counted. It includes opinions and attitudes that are hard to count and focuses on finding trends, since a number cannot be assigned to this type of information.

Quantitative data can be counted easily. This type of data will include a lot of numbers such as the number of people who answered ‘yes’ to a question, the breaking point of a prototype during product testing or the number of potential customers in a market. This type of data can be used to create graphs and charts; making it easier to spot trends and form opinions.

Customer contact when collecting data

When collecting data, a business must work with customers to ensure that information collected is accurate. It is customers that keep a business making money so they must be fully understood to ensure products are desirable. The way that customers work with companies changes over time and the rise of social media has changed the way data is collected massively. Using social media sites, businesses can generate reviews and collect data in a way that is quick and easy for customers. Doing this means that the amount of data collected is much wider and people are more likely to be honest since data is not collected face to face. However, since younger people use social media more, data collected can be skewed and not reflect the full range of customers that a company has.

Data reliability

When information is collected by a company, it simply must be accurate . If data is unreliable then business decisions could be made based on this information with catastrophic consequences. Basing a business decision on incorrect data will dramatically decrease the chances of the change being a success. Incorrect data that influences a business decision may include:

  • Opinions from customers that have not been truthful
  • Poor estimations of financial data
  • Not accounting for all costs or possible earnings
  • Using a data collection method that is biased
  • Using data from secondary research that is incorrectly collected

All information that is collected should be thoroughly checked by a business to ensure it is valid. Many businesses have made errors in the past due to information being incorrect and invested heavily in something that seems like a good idea, only to find out later that the information they initially collected was incorrect.

GCSE Business course

Interested in business?

We offer a GCSE Business course that covers Methods of market research

Learn more about our GCSE business course

Read another one of our posts

Understanding dementia: types, symptoms, and care needs.

Understanding Dementia: Types, Symptoms, and Care Needs

A Comprehensive Guide to Health and Social Care Training

A Comprehensive Guide to Health and Social Care Training

Understanding and Supporting Mental Health Conditions

Understanding and Supporting Mental Health Conditions

The Role of Diet in Managing Chronic Diseases

The Role of Diet in Managing Chronic Diseases

Effective Communication Skills in Health and Social Care

Effective Communication Skills in Health and Social Care

Understanding Animal Training – Positive Reinforcement Techniques

Understanding Animal Training – Positive Reinforcement Techniques

Key Skills for Successful Care Home Management

Key Skills for Successful Care Home Management

Save your cart?

This website works best with JavaScript switched on. Please enable JavaScript

  • Centre Services
  • Associate Extranet
  • All About Maths

GCSE Business

  • Specification
  • Planning resources
  • Teaching resources
  • Assessment resources
  • Introduction
  • Specification at a glance
  • 3.1 Business in the real world
  • 3.2 Influences on business
  • 3.3 Business operations
  • 3.4 Human resources
  • 3.5 Marketing
  • 3.6 Finance
  • Scheme of assessment
  • General administration
  • Appendix: quantitative skills in business

 The purpose and methods of market research

3.5.3 The purpose and methods of market research

Banner

  • Teesside University Student & Library Services
  • Learning Hub Group

Research Methods

Secondary research.

  • Primary Research

What is Secondary Research?

Advantages and disadvantages of secondary research, secondary research in literature reviews, secondary research - going beyond literature reviews, main stages of secondary research, useful resources, using material on this page.

  • Quantitative Research This link opens in a new window
  • Qualitative Research This link opens in a new window
  • Being Critical This link opens in a new window
  • Subject LibGuides This link opens in a new window

Pile of books on a desk with a person behind them

Secondary research

Secondary research uses research and data that has already been carried out. It is sometimes referred to as desk research. It is a good starting point for any type of research as it enables you to analyse what research has already been undertaken and identify any gaps. 

You may only need to carry out secondary research for your assessment or you may need to use secondary research as a starting point, before undertaking your own primary research .

Searching for both primary and secondary sources can help to ensure that you are up to date with what research has already been carried out in your area of interest and to identify the key researchers in the field.

"Secondary sources are the books, articles, papers and similar materials written or produced by others that help you to form your background understanding of the subject. You would use these to find out about experts’ findings, analyses or perspectives on the issue and decide whether to draw upon these explicitly in your research." (Cottrell, 2014, p. 123).

Examples of secondary research sources include:.

  • journal articles
  • official statistics, such as government reports or organisations which have collected and published data

Primary research  involves gathering data which has not been collected before. Methods to collect it can include interviews, focus groups, controlled trials and case studies. Secondary research often comments on and analyses this primary research.

Gopalakrishnan and Ganeshkumar (2013, p. 10) explain the difference between primary and secondary research:

"Primary research is collecting data directly from patients or population, while secondary research is the analysis of data already collected through primary research. A review is an article that summarizes a number of primary studies and may draw conclusions on the topic of interest which can be traditional (unsystematic) or systematic".

Secondary Data

As secondary data has already been collected by someone else for their research purposes, it may not cover all of the areas of interest for your research topic. This research will need to be analysed alongside other research sources and data in the same subject area in order to confirm, dispute or discuss the findings in a wider context.

"Secondary source data, as the name infers, provides second-hand information. The data come ‘pre-packaged’, their form and content reflecting the fact that they have been produced by someone other than the researcher and will not have been produced specifically for the purpose of the research project. The data, none the less, will have some relevance for the research in terms of the information they contain, and the task for the researcher is to extract that information and re-use it in the context of his/her own research project." (Denscombe, 2021, p. 268)

In the video below Dr. Benedict Wheeler (Senior Research Fellow at the European Center for Environment and Human Health at the University of Exeter Medical School) discusses secondary data analysis. Secondary data was used for his research on how the environment affects health and well-being and utilising this secondary data gave access to a larger data set.

As with all research, an important part of the process is to critically evaluate any sources you use. There are tools to help with this in the  Being Critical  section of the guide.

Louise Corti, from the UK Data Archive, discusses using secondary data  in the video below. T he importance of evaluating secondary research is discussed - this is to ensure the data is appropriate for your research and to investigate how the data was collected.

There are advantages and disadvantages to secondary research:

Advantages:

  • Usually low cost
  • Easily accessible
  • Provides background information to clarify / refine research areas
  • Increases breadth of knowledge
  • Shows different examples of research methods
  • Can highlight gaps in the research and potentially outline areas of difficulty
  • Can incorporate a wide range of data
  • Allows you to identify opposing views and supporting arguments for your research topic
  • Highlights the key researchers and work which is being undertaken within the subject area
  • Helps to put your research topic into perspective

Disadvantages

  • Can be out of date
  • Might be unreliable if it is not clear where or how the research has been collected - remember to think critically
  • May not be applicable to your specific research question as the aims will have had a different focus

Literature reviews 

Secondary research for your major project may take the form of a literature review . this is where you will outline the main research which has already been written on your topic. this might include theories and concepts connected with your topic and it should also look to see if there are any gaps in the research., as the criteria and guidance will differ for each school, it is important that you check the guidance which you have been given for your assessment. this may be in blackboard and you can also check with your supervisor..

The videos below include some insights from academics regarding the importance of literature reviews.

Secondary research which goes beyond literature reviews

For some dissertations/major projects there might only be a literature review (discussed above ). For others there could be a literature review followed by primary research and for others the literature review might be followed by further secondary research. 

You may be asked to write a literature review which will form a background chapter to give context to your project and provide the necessary history for the research topic. However, you may then also be expected to produce the rest of your project using additional secondary research methods, which will need to produce results and findings which are distinct from the background chapter t o avoid repetition .

Remember, as the criteria and guidance will differ for each School, it is important that you check the guidance which you have been given for your assessment. This may be in Blackboard and you can also check with your supervisor.

Although this type of secondary research will go beyond a literature review, it will still rely on research which has already been undertaken. And,  "just as in primary research, secondary research designs can be either quantitative, qualitative, or a mixture of both strategies of inquiry" (Manu and Akotia, 2021, p. 4).

Your secondary research may use the literature review to focus on a specific theme, which is then discussed further in the main project. Or it may use an alternative approach. Some examples are included below.  Remember to speak with your supervisor if you are struggling to define these areas.

Some approaches of how to conduct secondary research include:

  • A systematic review is a structured literature review that involves identifying all of the relevant primary research using a rigorous search strategy to answer a focused research question.
  • This involves comprehensive searching which is used to identify themes or concepts across a number of relevant studies. 
  • The review will assess the q uality of the research and provide a summary and synthesis of all relevant available research on the topic.
  • The systematic review  LibGuide goes into more detail about this process (The guide is aimed a PhD/Researcher students. However, students on other levels of study may find parts of the guide helpful too).
  • Scoping reviews aim to identify and assess available research on a specific topic (which can include ongoing research). 
  • They are "particularly useful when a body of literature has not yet been comprehensively reviewed, or exhibits a complex or heterogeneous nature not amenable to a more precise systematic review of the evidence. While scoping reviews may be conducted to determine the value and probable scope of a full systematic review, they may also be undertaken as exercises in and of themselves to summarize and disseminate research findings, to identify research gaps, and to make recommendations for the future research."  (Peters et al., 2015) .
  • This is designed to  summarise the current knowledge and provide priorities for future research.
  • "A state-of-the-art review will often highlight new ideas or gaps in research with no official quality assessment." ( MacAdden, 2020).
  • "Bibliometric analysis is a popular and rigorous method for exploring and analyzing large volumes of scientific data." (Donthu et al., 2021)
  • Quantitative methods and statistics are used to analyse the bibliographic data of published literature. This can be used to measure the impact of authors, publications, or topics within a subject area.

The bibliometric analysis often uses the data from a citation source such as Scopus or Web of Science .

  • This is a technique used to combine the statistic results of prior quantitative studies in order to increase precision and validity.
  • "It goes beyond the parameters of a literature review, which assesses existing literature, to actually perform calculations based on the results collated, thereby coming up with new results" (Curtis and Curtis, 2011, p. 220)

(Adapted from: Grant and Booth, 2009, cited in Sarhan and Manu, 2021, p. 72)

  • Grounded Theory is used to create explanatory theory from data which has been collected.
  • "Grounded theory data analysis strategies can be used with different types of data, including secondary data." (Whiteside, Mills and McCalman, 2012)
  • This allows you to use a specific theory or theories which can then be applied to your chosen topic/research area.
  • You could focus on one case study which is analysed in depth, or you could examine more than one in order to compare and contrast the important aspects of your research question.
  • "Good case studies often begin with a predicament that is poorly comprehended and is inadequately explained or traditionally rationalised by numerous conflicting accounts. Therefore, the aim is to comprehend an existent problem and to use the acquired understandings to develop new theoretical outlooks or explanations."  (Papachroni and Lochrie, 2015, p. 81)

Main stages of secondary research for a dissertation/major project

In general, the main stages for conducting secondary research for your dissertation or major project will include:

Click on the image below to access the reading list which includes resources used in this guide as well as some additional useful resources.

Link to online reading list of additional resources and further reading

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported License .

  • << Previous: Primary Research
  • Next: Quantitative Research >>
  • Last Updated: Apr 29, 2024 4:47 PM
  • URL: https://libguides.tees.ac.uk/researchmethods
  • International
  • Schools directory
  • Resources Jobs Schools directory News Search

Primary and Secondary Research lessons

Primary and Secondary Research lessons

Subject: Business and finance

Age range: 14-16

Resource type: Lesson (complete)

Ami's Shop

Last updated

14 April 2021

  • Share through email
  • Share through twitter
  • Share through linkedin
  • Share through facebook
  • Share through pinterest

pptx, 2.15 MB

This resource comprises of 2 lessons - one on primary research and one on secondary research. The lessons contain theory, examples and activities/tasks.

Tes paid licence How can I reuse this?

Your rating is required to reflect your happiness.

It's good to leave some feedback.

Something went wrong, please try again later.

This resource hasn't been reviewed yet

To ensure quality for our reviews, only customers who have purchased this resource can review it

Report this resource to let us know if it violates our terms and conditions. Our customer service team will review your report and will be in touch.

Not quite what you were looking for? Search by keyword to find the right resource:

secondary research methods bbc bitesize

Live revision! Join us for our free exam revision livestreams Watch now →

Reference Library

Collections

  • See what's new
  • All Resources
  • Student Resources
  • Assessment Resources
  • Teaching Resources
  • CPD Courses
  • Livestreams

Study notes, videos, interactive activities and more!

Business news, insights and enrichment

Currated collections of free resources

Browse resources by topic

  • All Business Resources

Resource Selections

Currated lists of resources

Study Notes

Marketing: Primary Market Research (GCSE)

Last updated 22 Mar 2021

  • Share on Facebook
  • Share on Twitter
  • Share by Email

There are various methods of primary research:

Observation

Watching how consumers behave provides many insights, but can leave questions unanswered. Observation works well in retail markets; sit outside a shop and watch how many people walk by, look at the window display etc.

Postal surveys

Sent to the address of potential customers who complete the form and send back in a pre-paid envelope. Relatively cheap, a postal survey can cover a wide geographical area and avoids the potential for interviewer bias. However, response rates (the proportion of people sending back a completed survey) are often very low and it can take be a long time before enough surveys are returned

Telephone interviews

Not to be confused with "telesales" (which is a method of selling), the telephone interview allow quicker feedback than a postal survey. However, potential customers are often wary of being called and may be reluctant to give anything other than short answers

Online surveys

Increasingly popular and relatively low cost, online surveys are widely used by small businesses as a way of capturing the views of existing and potential customers

Face-to-face surveys

Personal interviews conducted face-to-face. A costly, but good way to get detailed insights from an individual

Focus groups

Groups of potential customers are brought together to discuss their feelings about a product or market. Focus groups are a good way of getting detailed information about customer tastes and preferences

Test marketing

This involves selling a new product in a small section of the market in order to assess customer reaction. For example, a start-up could start by selling to a limited local area in order to iron-out product issues. Software firms often test-market their products by offering "beta" versions for testing by a small group of potential customers. Test marketing can be a good predictor of how a new product or service will be received by the larger market (provided that it can be kept secret from competitors!)

  • Marketing research
  • Primary research
  • Focus group

You might also like

Research & development & new products, marketing planning (overview), marketing: quantitative and qualitative research (gcse), data mining, market mapping (positioning).

Topic Videos

The Prisoner’s Solution – Podcast and Question Sheet

22nd January 2017

Market Research and New Product Sales | AQA Q1.5, Paper 2 2019

Exam Support

Technology & Marketing Decision Making

Our subjects.

  • › Criminology
  • › Economics
  • › Geography
  • › Health & Social Care
  • › Psychology
  • › Sociology
  • › Teaching & learning resources
  • › Student revision workshops
  • › Online student courses
  • › CPD for teachers
  • › Livestreams
  • › Teaching jobs

Boston House, 214 High Street, Boston Spa, West Yorkshire, LS23 6AD Tel: 01937 848885

  • › Contact us
  • › Terms of use
  • › Privacy & cookies

© 2002-2024 Tutor2u Limited. Company Reg no: 04489574. VAT reg no 816865400.

COMMENTS

  1. Methods of market research

    Learn about and revise how market research can influence the products or services a business offers with BBC Bitesize GCSE Business - Edexcel. ... Methods of market research - secondary research.

  2. What Is Secondary Market Research?

    What Is Secondary Market Research?This video will give an insight into Secondary Market Research - GCSE and A Level Business revision video to support revisi...

  3. What is Secondary Research?

    Secondary research is a research method that uses data that was collected by someone else. In other words, whenever you conduct research using data that already exists, you are conducting secondary research. On the other hand, any type of research that you undertake yourself is called primary research. Example: Secondary research.

  4. Secondary Market Research Explained

    Watch this video if you want to understand the role of Secondary Market Research in Business and the common methods used. SUBSCRIBE: https://www.youtube.com...

  5. Secondary Research: Definition, Methods, & Examples

    Secondary research comes in several formats, such as published datasets, reports, and survey responses, and can also be sourced from websites, libraries, and museums. The information is usually free — or available at a limited access cost — and gathered using surveys, telephone interviews, observation, face-to-face interviews, and more.

  6. Secondary Market Research

    Secondary Market Research. Secondary market research uses data that already exists and has been collected by someone else for another purpose. Sources of secondary data can come from within the firm itself - this is known as internal secondary data. External secondary data, on the other hand, is data that has been published by other ...

  7. 1.2.2 Market Research

    Market research data can be quantitative or qualitative ; Quantitative data is based on numbers and could include financial reports (e.g. sales, costs), market data (e.g. markets share) or summaries of data gained from primary research (e.g. on a scale of 1-10 rate our customer service); Qualitative data gathers descriptions or explanations based on conversations, discussions, impressions, and ...

  8. Secondary Research: Definition, Methods & Examples

    So, rightly secondary research is also termed " desk research ", as data can be retrieved from sitting behind a desk. The following are popularly used secondary research methods and examples: 1. Data Available on The Internet. One of the most popular ways to collect secondary data is the internet.

  9. Methods of market research

    Primary market research. Secondary market research. Collecting and using data. Qualitative and quantitative data. Customer contact when collecting data. Data reliability. In order to make sure that it is doing the right things, a business will carry out market research. Now that we have looked at the purpose of this research, we will move on to ...

  10. The purpose and methods of market research

    Students should understand why businesses conduct market research, such as to identify market opportunities and to get a better insight into their customers and competitors. Methods of market research to include primary and secondary: questionnaires. surveys. interviews. focus groups. internet research.

  11. Secondary Research

    Secondary research often comments on and analyses this primary research. Gopalakrishnan and Ganeshkumar (2013, p. 10) explain the difference between primary and secondary research: "Primary research is collecting data directly from patients or population, while secondary research is the analysis of data already collected through primary research.

  12. Secondary research

    Secondary research. The collection of research that already exists. Share on Facebook; Share on Twitter; Share by Email; Market Research for a New Business (Revision Presentation) Teaching PowerPoints. Marketing Research - Sampling Study Notes. Marketing Research - Limitations and Constraints ...

  13. Primary Research vs Secondary Research in 2024: Definitions

    Primary research can be done through various methods, but this type of research is often based on principles of the scientific method (Driscoll, 2010). This means that in the process of doing primary research, researchers develop research questions or hypotheses, collect and analyze measurable, empirical data, and draw evidence-based conclusions.

  14. Primary and Secondary Research lessons

    Primary and Secondary Research lessons. Subject: Business and finance. Age range: 14-16. Resource type: Lesson (complete) File previews. pptx, 2.15 MB. pptx, 1.83 MB. This resource comprises of 2 lessons - one on primary research and one on secondary research. The lessons contain theory, examples and activities/tasks.

  15. Marketing: Primary Market Research (GCSE)

    Marketing: Primary Market Research (GCSE) There are various methods of primary research: Observation. Watching how consumers behave provides many insights, but can leave questions unanswered. Observation works well in retail markets; sit outside a shop and watch how many people walk by, look at the window display etc. Postal surveys.

  16. Plate tectonics

    Video summary. A short animated film for secondary schools detailing tectonic plates, their movement and boundaries, and what this means for Earth. It explores the location of tectonic plates ...

  17. KS2/KS3 History: Life in prison for young Victorian offenders

    Video summary. This short film explores Victorian punishments through the eyes of John, a young offender who was sent to prison for six months in January 1876. John, who was 14, was accused of ...

  18. KS1 Geography: Oceans

    The Atlantic Ocean is the second largest ocean and its waters have large differences in temperature. The Pacific Ocean borders three continents - Asia, North / South America and Oceania - and ...