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Leadership Case Studies

Here is a sample of three case studies from the book, Leadership Case Studies, that are most instructive and impactful to developing leadership skills.

For the past 30 years, I have conducted seminars and workshops and taught college classes on leadership.

I used a variety of teaching aids including books, articles, case studies, role-plays, and videos.

I recently created a book, Leadership Case Studies that includes some of the case studies and role-plays that I found to be most instructive and impactful.

Here is a sample of three case studies.

Peter Weaver Case Study

Peter Weaver doesn’t like to follow the crowd. He thinks groupthink is a common problem in many organizations. This former director of marketing for a consumer products company believes differences of opinion should be heard and appreciated. As Weaver states, “I have always believed I should speak for what I believe to be true.”

He demonstrated his belief in being direct and candid throughout his career. On one occasion, he was assigned to market Paul’s spaghetti-sauce products. During the brand review, the company president said, “Our spaghetti sauce is losing out to price-cutting competitors. We need to cut our prices!”

Peter found the courage to say he disagreed with the president. He then explained the product line needed more variety and a larger advertising budget. Prices should not be cut. The president accepted Weaver’s reasoning. Later, his supervisor approached him and said, “I wanted to say that, but I just didn’t have the courage to challenge the president.”

On another occasion, the president sent Weaver and 16 other executives to a weeklong seminar on strategic planning. Weaver soon concluded the consultants were off base and going down the wrong path. Between sessions, most of the other executives indicated they didn’t think the consultants were on the right path. The consultants heard about the dissent and dramatically asked participants whether they were in or out. Those who said “Out” had to leave immediately.

As the consultants went around the room, every executive who privately grumbled about the session said “In.” Weaver was fourth from last. When it was his turn, he said “Out” and left the room.

All leaders spend time in reflection and self-examination to identify what they truly believe and value. Their beliefs are tested and fine-tuned over time. True leaders can tell you, without hesitation, what they believe and why. They don’t need a teleprompter to remind them of their core beliefs. And, they find the courage to speak up even when they know others will disagree.

• What leadership traits did Weaver exhibit?
• If you were in Weaver’s shoes, what would you have done?
• Where does courage come from?
• List your three most important values.

Dealing with a Crisis Case Study

Assume you are the VP of Sales and Marketing for a large insurance company. Once a year your company rewards and recognizes the top 100 sales agents by taking them to a luxury resort for a four-day conference. Business presentation meetings are held during the morning. Afternoons are free time. Agents and spouses can choose from an assortment of activities including golf, tennis, boating, fishing, shopping, swimming, etc.

On day 2 at 3:00 p.m., you are at the gym working out on the treadmill, when you see Sue your administrative assistant rushing towards you. She says, “I need to talk to you immediately.”

You get off the treadmill and say, “What’s up?” Sue states, “We’ve had a tragedy. Several agents went boating and swimming at the lake. Randy, our agent from California died while swimming.”

(Background information – Randy is 28 years old. His wife did not come on the trip. She is home in California with their three children).

• Explain what you would communicate to the following people.
• Your Human Resources Department
• The local police
• The attendees at the conference (Would you continue the conference?)
• How will you notify Randy’s wife?
• If Randy’s wife and a few family members want to visit the location of Randy’s death, what would you do?
• What are some “guiding principles” that leaders need to follow in a crisis situation?

 Arsenic and Old Lace Case Study

Review the YouTube video, “ I’ll show them who is boss Arsenic and Old Lace.”   

Background Information

The Vernon Road Bleaching and Dyeing Company is a British lace dyeing business. It was purchased in bankruptcy by the father/son team of Henry and Richard Chaplin. Richard has been acting as “Managing Director” which is the same as a general manager or president of a company.

The company has had 50-to-150 employees with 35-to-100 being shop floor, production employees. The company produces and sells various dyed fabrics to the garment industry.

Gerry Robinson is a consultant who was asked to help transform methods of conducting business to save the company.

Jeff is the factory manager.

• What are Richard’s strengths and weaknesses as a leader?
• What could Richard have done to make the problems of quality and unhappy customers more visible to the workforce?
• What do you think Richard’s top three priorities should be for the next 12 months?
• What could Richard have done to motivate the workforce?
• Evaluate Jeff’s approach and effectiveness as a leader.

The book contains 16 case studies, four role-plays, and six articles. I hope you find some of the content useful and helpful in your efforts to teach leadership.

Click for additional leadership case studies and resources .

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Top 40 Most Popular Case Studies of 2021

Two cases about Hertz claimed top spots in 2021's Top 40 Most Popular Case Studies

Two cases on the uses of debt and equity at Hertz claimed top spots in the CRDT’s (Case Research and Development Team) 2021 top 40 review of cases.

Hertz (A) took the top spot. The case details the financial structure of the rental car company through the end of 2019. Hertz (B), which ranked third in CRDT’s list, describes the company’s struggles during the early part of the COVID pandemic and its eventual need to enter Chapter 11 bankruptcy. 

The success of the Hertz cases was unprecedented for the top 40 list. Usually, cases take a number of years to gain popularity, but the Hertz cases claimed top spots in their first year of release. Hertz (A) also became the first ‘cooked’ case to top the annual review, as all of the other winners had been web-based ‘raw’ cases.

Besides introducing students to the complicated financing required to maintain an enormous fleet of cars, the Hertz cases also expanded the diversity of case protagonists. Kathyrn Marinello was the CEO of Hertz during this period and the CFO, Jamere Jackson is black.

Sandwiched between the two Hertz cases, Coffee 2016, a perennial best seller, finished second. “Glory, Glory, Man United!” a case about an English football team’s IPO made a surprise move to number four.  Cases on search fund boards, the future of malls,  Norway’s Sovereign Wealth fund, Prodigy Finance, the Mayo Clinic, and Cadbury rounded out the top ten.

Other year-end data for 2021 showed:

• Online “raw” case usage remained steady as compared to 2020 with over 35K users from 170 countries and all 50 U.S. states interacting with 196 cases.
• Fifty four percent of raw case users came from outside the U.S..
• The Yale School of Management (SOM) case study directory pages received over 160K page views from 177 countries with approximately a third originating in India followed by the U.S. and the Philippines.
• Twenty-six of the cases in the list are raw cases.
• A third of the cases feature a woman protagonist.
• Orders for Yale SOM case studies increased by almost 50% compared to 2020.
• The top 40 cases were supervised by 19 different Yale SOM faculty members, several supervising multiple cases.

CRDT compiled the Top 40 list by combining data from its case store, Google Analytics, and other measures of interest and adoption.

All of this year’s Top 40 cases are available for purchase from the Yale Management Media store .

And the Top 40 cases studies of 2021 are:

1.   Hertz Global Holdings (A): Uses of Debt and Equity

2.   Coffee 2016

3.   Hertz Global Holdings (B): Uses of Debt and Equity 2020

4.   Glory, Glory Man United!

5.   Search Fund Company Boards: How CEOs Can Build Boards to Help Them Thrive

6.   The Future of Malls: Was Decline Inevitable?

7.   Strategy for Norway's Pension Fund Global

8.   Prodigy Finance

9.   Design at Mayo

10. Cadbury

11. City Hospital Emergency Room

13. Volkswagen

14. Marina Bay Sands

15. Shake Shack IPO

16. Mastercard

17. Netflix

18. Ant Financial

19. AXA: Creating the New CR Metrics

20. IBM Corporate Service Corps

21. Business Leadership in South Africa's 1994 Reforms

22. Alternative Meat Industry

23. Children's Premier

24. Khalil Tawil and Umi (A)

25. Palm Oil 2016

26. Teach For All: Designing a Global Network

27. What's Next? Search Fund Entrepreneurs Reflect on Life After Exit

28. Searching for a Search Fund Structure: A Student Takes a Tour of Various Options

30. Project Sammaan

31. Commonfund ESG

32. Polaroid

33. Connecticut Green Bank 2018: After the Raid

34. FieldFresh Foods

35. The Alibaba Group

36. 360 State Street: Real Options

37. Herman Miller

38. AgBiome

39. Nathan Cummings Foundation

40. Toyota 2010

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Case Studies of Exemplary Leaders

• December 28, 2023

Discover the inspiring stories of exemplary leaders who have significantly impacted through their visionary leadership and unwavering commitment to driving change. These remarkable individuals have left a lasting legacy in their respective fields, transcending borders and industries. Explore their extraordinary journeys and gain valuable insights into the effective leadership practices and timeless principles that have guided their success.

Barack Obama , the 44th President of the United States, is known for his distinct leadership style characterized by charisma, inclusivity, collaboration, strategic thinking, and a deep commitment to service. His pragmatic approach to problem-solving made him a notable figure in contemporary leadership, marked by his ability to inspire and connect with people through his influential and eloquent speeches. 

He successfully used his oratory skills to articulate a compelling vision, motivate the masses, and foster a sense of hope and unity. Furthermore, he emphasized inclusivity and diversity in his leadership approach, seeking to bring people from different backgrounds and perspectives together, promoting a sense of belonging and unity. His collaborative approach bridged political divides and opened dialogue, negotiation, and compromise to address complex challenges. 

Obama’s calm and composed demeanour under pressure contributed to his capacity to make thorough decisions. His focus on service to others and empathy showcased his compassion towards those facing hardship and his commitment to addressing social and economic inequalities. Obama recognized the power of technology and applied it to engage with the public, fostering transparency and accessibility through digital platforms— Obama’s high level of intelligence garners broad recognition for its sharpness, depth, and sheer brilliance.

Justin Trudeau, his leadership as the Prime Minister of Canada marks his commitment to progressive policies. He has been a staunch advocate for addressing the urgent issue of climate change, implementing a national carbon pricing policy and prioritizing a transition towards a greener economy. Additionally, Trudeau’s government has championed gender equality, promoting inclusivity in government and society by appointing a gender-balanced cabinet and taking steps to ensure diversity. His progressive stance on these issues has garnered attention both nationally and internationally.

In 2015, he made a compassionate pledge to welcome refugees into Canada regardless of ethnicity or faith. This approach showcased Canada’s commitment to humanitarian values and demonstrated leadership in fostering an inclusive society. Trudeau’s emphasis on reconciliation with Indigenous peoples has been a core component of his leadership. He has addressed historical injustices and invested in improving Indigenous education, healthcare, and infrastructure. 

Throughout the COVID-19 pandemic, Trudeau demonstrated clear communication, transparent decision-making, unity, resilience, and trust. His strong leadership has primarily contributed to Canada’s economic growth and recovery.

Tonya Williams is an accomplished leader who has significantly contributed to the entertainment industry, particularly in Canada. Williams is the founder and executive director of the Reelworld Film Festival and Reelworld Foundation. Her dedication to promoting diversity and inclusion in the media has profoundly impacted Canadian film and television.

Williams’ leadership and vision transformed the Reelworld Film Festival into a highly regarded event that celebrates diversity, fosters dialogue, and inspires future generations of filmmakers. Williams has created opportunities for individuals to build a more inclusive and equitable entertainment industry in Canada. The foundation provides mentorship, training, and resources to help artists navigate the industry and overcome barriers to entry.

She exemplifies her relentless commitment to amplifying marginalized voices and advocating diversity in film and television. Her unwavering dedication to creating a more inclusive industry has left an indelible mark, inspiring others to challenge the status quo and work towards a more equitable future in the entertainment world.

Angela Merkel , the former Chancellor of Germany, is widely regarded as one of the world’s most influential and respected leaders. Pragmatism, strong analytical skills, and a commitment to democratic values characterize her leadership style. Merkel’s leadership during crises, such as the Eurozone debt and refugee crises, demonstrated her steady and pragmatic approach. She sought consensus, built coalitions, found practical solutions, and emphasized the importance of unity and stability. 

Her ability to navigate political landscapes and find common ground is a hallmark of her pragmatic leadership style. She balances competing interests, builds consensus, and compromises to achieve practical outcomes. Her resilience and stability provide a sense of continuity during turbulent times. Merkel’s leadership is deeply committed to democratic values, human rights, and international cooperation. She advocates for multilateralism, global collaboration, and the European Union, fostering dialogue among nations.

Masai Ujiri plays a crucial leadership role in the basketball community in Canada. Ujiri’s tenure as the President of the Toronto Raptors, a professional basketball team in the NBA, has been particularly noteworthy. Before his time with the Raptors, Ujiri gained recognition as the General Manager of the Denver Nuggets, where he showcased his talent evaluation skills and helped elevate the team’s standing in the Western Conference.

Under his leadership, the team experienced unprecedented success, culminating in the historic 2019 NBA Championship, the first-ever for a Canadian franchise. Ujiri’s strategic decision-making and ability to assemble a championship-calibre roster were pivotal in the team’s achievements. His leadership illustrated a dogged pursuit of excellence and has garnered immense respect in the basketball community. Ujiri’s influence extends beyond the court. 

He is known for his commitment to social justice and community development through his foundation, Giants of Africa, making him an influential figure in Canada and globally.

_____________________________________________________________________________________ 

These case studies and examples of good leadership highlight each leader’s unique characteristics and approaches that have positively impacted their organizations and communities. Through their leadership, these individuals have inspired others, driven innovation and growth, fostered inclusive and supportive cultures, and navigated through challenges with resilience and empathy. 

Jennifer Williams | Editor-in-Chief

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The teaching cases in this section are designed to provoke critical thinking on various domestic and international leadership challenges. Students will find themselves in the shoes of leaders from many positions—whether it be in the nonprofit or public sectors—and will have to navigate the complex reality of what it means to be an effective leader.

A Fork in the Road: Simulating Lyndon Johnson's Choices in Vietnam in Early 1965

Publication Date: April 11, 2024

This historical role-play simulation is set on March 28, 1965. The scenario places students within the context of that time, a point at which, after months of increasing tensions and contentious debate, President Lyndon Johnson appears to be...

The Mosquito Network: Global Governance in the Fight to Eliminate Malaria Deaths

Publication Date: April 5, 2024

Malaria, a deadly disease transmitted by the bites of infected mosquitoes, had been effectively eliminated from the developed world since the end of the World Health Organization’s Global Malaria Eradication Campaign in 1969. In Africa,...

Operation Pufferfish: Building and Sustaining a Department of Neighborhoods and Citizen Engagement in Lansing, Michigan

Publication Date: March 5, 2024

Lansing native Andi Crawford returned home and took over a mismanaged and outdated neighborhood grant program, revamping grant processes, bringing in new money and capacity, and expanding eligibility.This shift became just one element of a much...

Charting a Course for Boston: Organizing for Change

Boston Mayor-elect Michelle Wu was elected on the promise of systemic change. Four days after her November 2021 victory—and just eleven days before taking office—she considered how to get started delivering on her sweeping agenda. Wu...

More than a Contract: Black Self-Determination and People’s Assemblies in Jackson, Mississippi Epilogue

Publication Date: March 1, 2024

This epilogue accompanies HKS Case 2276.0. The Jackson People’s Assembly (JPA), a vehicle of “Black self-determination and autonomous political authority of the oppressed peoples and communities in Jackson,” launched the...

More than a Contract: Black Self-Determination and People’s Assemblies in Jackson, Mississippi

The Jackson People’s Assembly (JPA), a vehicle of “Black self-determination and autonomous political authority of the oppressed peoples and communities in Jackson,” launched the political career of Chokwe Lumumba, a veteran...

Mayor Curtatone’s Culture of Curiosity: Building Data Capabilities at Somerville City Hall Epilogue

Publication Date: February 21, 2024

This epilogue accompanies HKS Case 2255.0. A practitioner guide, HKS Case 2255.4, accompanies this case. For sixteen years, longer than any mayor in the city’s history, Mayor Joseph Curtatone has led his hometown of Somerville,...

Mayor Curtatone’s Culture of Curiosity: Building Data Capabilities at Somerville City Hall Practitioner Guide

This practitioner guide accompanies HKS Case 2255.0. An epilogue, HKS Case 2255.1, follows this case. For sixteen years, longer than any mayor in the city’s history, Mayor Joseph Curtatone has led his hometown of Somerville,...

Mayoral Transitions: How Three Mayors Stepped into the Role, in Their Own Words

Publication Date: February 29, 2024

New mayors face distinct challenges as they assume office. In these vignettes depicting three types of mayoral transitions, explore how new leaders can make the most of their first one hundred days by asserting their authority and...

Mayor Curtatone’s Culture of Curiosity: Building Data Capabilities at Somerville City Hall

For sixteen years, longer than any mayor in the city’s history, Mayor Joseph Curtatone has led his hometown of Somerville, Massachusetts. The case begins in January 2020 when the mayor is looking ahead at his recently won,...

Leadership in Moral Conflict Simone Veil and Abortion Reform in France

Publication Date: April 1, 2003

This case tells the 1974 story of a French health minister, Simone Veil, and her ultimately successful effort to liberalize France's abortion law. It serves as a vehicle for exploring leadership in a legislative setting, in this instance a...

Fallen Idol? Aung San Suu Kyi & the Rohingya Humanitarian Crisis Epilogue

Publication Date: January 25, 2024

This epilogue accompanies, "Fallen Idol? Aung San Suu Kyi & the Rohingya Humanitarian Crisis," HKS Case Number 2139.0. Soon after Myanmar’s longtime democracy crusader and opposition leader, Aung San Suu Kyi, was...

The Ethical Leadership Case Study Collection

The Ted Rogers Leadership Centre’s Case Collection, developed in collaboration with experienced teaching faculty, seasoned executives, and alumni, provides instructors with real-life decision-making scenarios to help hone students’ critical-thinking skills and their understanding of what good leaders do. They will be able to leverage the theories, models, and processes being advanced. Students come to understand that workplace dilemmas are rarely black and white, but require them to think through and address competing claims and circumstances. Crucially, they also appreciate how they can, as new leaders and middle managers, improve decisions by creating realistic action plans based on sound stakeholder analysis and communication principles. These case studies are offered free of charge to all instructors.

Cases come in both long and short forms. The long cases provide instructors with tools for delving deeply into subjects related to a variety of decision making and organizational development issues. The short cases, or “minis,” are quick in-class exercises in leadership.

For both the long cases and the minis, teaching-method notes are provided, which include not only recommended in-class facilitation methods, but also grading rubrics, references, and student feedback.

Testimonials

“I have been invited to judge the Leadership Centre’s Annual Ethical Leadership National Case Competition since its inception. Each year, competitors are given a Centre’s case to analyze and present. These cases are like nothing else. They bring the student into the heart of the situation. To excel, students must not only be able to cogently argue the options, but also demonstrate how to implement a decision based on a clear-eyed stakeholder analysis and an understanding of the dynamics of change.” Anne Fawcett, Special Advisor, Caldwell Partners

“I have worked with the Ted Rogers Leadership Centre to both develop and pilot test case materials. Feedback consistently shows that the Centre’s cases resonate with students, providing them with valuable learning experiences.” Chris Gibbs, BComm, MBA, PhD, Associate Professor

"As a judge in the recent national Ted Rogers Ethical Leadership Case Competition, I was very impressed with the quality of the case study prepared by the Leadership Centre. It was brief but well-composed. It exposed the students to ethical quandaries, of the sort they may well face in their business careers. It not only tested their reasoning, but it challenged them to develop a plan of action when faced with incomplete information and imminent deadlines.” Lorne Salzman, Lawyer

We value your feedback

Please inform us of your experience by contacting Dr. Gail Cook Johnson, our mentor-in-residence, at [email protected] .

Every Day Development

every-day-development.com is a virtual space where leaders find knowledge, experience sharing, inspirations, advice and fun in relation to leadership and talent

TOP 5: LEADERSHIP CASE STUDIES

There is so much we could learn from the experience of other leaders.

Below there is the “TOP 5 list of Leadership Case Studies” we published on every-day-development.com in 2022.

1. Steve Jobs (Apple) – “Steve Jobs’ journey to become Apple CEO”

LEADERSHIP CASE STUDY: STEVE JOBS (APPLE)

2. Elon Musk (Tesla, SpaceX, X) – “Disruptive leadership”

LEADERSHIP CASE STUDY: ELON MUSK (TESLA, SpaceX, TWITTER)

3. Emma Walmsley (GSK) – “Changing today to win in the future”

LEADERSHIP CASE STUDY: EMMA WALMSLEY (GSK)

4. Elisabeth Holmes (Theranos) – “A story of Elisabeth Holmes and Fakeranos”

LEADERSHIP CASE STUDY: ELISABETH HOLMES (THERANOS)

5. H. Lawrence Culp Jr (GE) – “A story of an external CEO in GE”

LEADERSHIP CASE STUDY: H. LAWRENCE CULP JR. (GE)

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BUILDING YOUR DEVELOPMENT PLAN

BOOST YOUR WORKWEEK PRODUCTIVITY

TRUST BUILDER vs. TRUST DESTROYER

HIGHWAY TO BURNOUT

7 HABITS TO STRENGTHEN OUR MENTAL HEALTH

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Leadership Development Case Studies

Pursuing steady growth through powerful leadership development.

Otter Tail Corporation and MDA Leadership have partnered for over a decade to create award-winning leadership development solutions that bring together participants from across Otter Tail’s diverse companies and build their talent pipeline for enduring success. Learn more here.

Otter Tail’s Leadership Initiative Creates a More Inclusive, Respectful, and Effective Culture

Otter Tail and MDA teamed up to create The Inclusive Leader/Respectful Workplace Series to provide education and training on respectful workplaces and what it means to be and act inclusive across the enterprise. With one path for people managers and another path for employees, the program consists of four key topics that were delivered to the entire organization. Learn more here.

Learn How Otter Tail and Polaris Drive Business Transformation

MDA supports organizations with business transformation by aligning their business and talent strategy and leveraging best practice solutions. Read this Twin Cities Business article to learn how we supported Otter Tail Corporation and Polaris Inc. with this important work, leading to extraordinary growth and success for both organizations. Read the article here.

How Bench Strength Experience Helped the Hazelden Betty Ford Foundation Identify and Develop its Top Talent

Given our inherent barriers for predicting talent success, it’s no wonder many organizations struggle identifying the high potentials they need to strengthen their leadership bench. This case study dives into the dilemma of a perceived lack of leadership bench strength faced by the Hazelden Betty Ford Foundation (HBFF). Together, MDA and HBFF landed on piloting MDA’s Bench Strength Experience, a comprehensive, industry-leading assessment and development program designed to give clients critical insight into the depth, breadth, and diversity of their leadership talent—and provide participants with an unmatched learning and development journey.

Case Study – How Bench Strength Experience Helped the Hazelden Betty Ford Foundation Identify and Develop its Top Talent (402 KB)

Leading Organizational Transformation: The View from the Top

As companies of all types and sizes are battered by the waves of changing technology, customer demands, and threats from potential disruptors, how can executives successfully transform their organizations? Organizational transformation can be daunting, but readily attainable, through strong leadership and solid change management practices, according to a panel of highly respected CEOs. Learn their seven organizational and personal success factors here.

Case Study – Leading Organizational Transformation: The View from the Top (2063 KB)

A Construction Firm and Community Bank Share Best Practices for Accelerating High Potentials

Organizations need their next generation of leaders to assume greater leadership scope, responsibility, and complexity at a rate faster than their predecessors. Much will be asked of these future leaders. The concern is, of course, are they ready? What do proven experiences look like that truly prepare high potentials to meet and exceed expectations? Read how two leading organizations—Mortenson and Dacotah Bank—are tackling this important work and walk away with eight best practices that will increase the ultimate impact and sustainability of your high-potential program.

Case Study – Accelerating Your High Potentials’ Preparedness to Lead (1793 KB )

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• Leadership Ethics Cases
• Markkula Center for Applied Ethics
• Focus Areas
• Leadership Ethics
• Leadership Ethics Resources

Find ethical case studies on leadership ethics, including scenarios for top management on issues such as downsizing and management responsibilities. (For permission to reprint articles, submit requests to  [email protected] .)

The importance of academic institutions in shaping the societal narrative is increasingly showcased by constant media exposure and continuous requests for social commentary. This case study outlines effective methodologies of leadership, ethics, and change management within an organization, for the purpose of motivating and engaging stakeholders to empathize with and carry out a shared directive.

Extensive teaching note based on interviews with Theranos whistleblower Tyler Shultz. The teaching note can be used to explore issues around whistleblowing, leadership, the blocks to ethical behavior inside organizations, and board governance.

Case study on the history making GameStop short and stock price surge that occurred during January 2021.

What did Urban Meyer know and when did he know it?

Case study explores Kevin Johnson's response to an incident where two African Americans were asked to leave a Philadelphia Starbucks.

Three examples of CEOs whose leadership of their firm has been called into question over matters of their personal integrity and behavior.

What should business leaders take away from the disaster?

Business & government struggle over encryption’s proper place.

In many ways, WorldCom is just another case of failed corporate governance, accounting abuses, and outright greed.

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Your Top 5 Motivation Questions Answered

Lead Change Blog

SEPTEMBER 9, 2020

Susan Fowler, author, trainer, and professor, explores the lessons from her book Why Motivating People Doesn’t Work…and What Does. Susan’s expert teaching is based on motivational best practices derived from solid science communicated through compelling storytelling, case studies , and real-life examples .

Executive Evolution: How Performance Coaching Transforms Leadership

N2Growth Blog

OCTOBER 26, 2023

By honing their emotional intelligence, leaders are better equipped to navigate complex relationships, inspire and motivate their teams, and drive sustainable business outcomes. This self-awareness is crucial for leaders to understand their impact on others and create a positive and motivating work environment.

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Choosing the Best Motivational Leadership Speakers

Career Advancement

JULY 22, 2019

Some are purely motivational —firing up your employees to perform—and some offer factual case studies and industry examples to show how to elevate managing skills, build a cohesive team, or maximize productivity. No two speakers on leadership are alike. Everyone has a different style and technique.

Digital Transformation in Healthcare

MAY 12, 2023

Case Study 1 One example is an organization disrupting the sector with a Patient Engagement Platform. Case Study 2 Another real-world lesson comes from a Prescription Benefits Manager (PBM) headquartered in Puerto Rico.

Changing The Talent Equation: From Expense to Asset

Rich Gee Group

JUNE 10, 2024

Let’s explore the detrimental effects of viewing employees as costs and how a shift in management and reporting can realign incentives to foster a more skilled, motivated , and efficient workforce. When employees feel undervalued and constantly threatened by layoffs, their motivation and engagement plummet.

Embracing Emotional Intelligence: The Art of Leading as a Feeling Being Who Thinks

DECEMBER 15, 2023

This resonance is crucial for inspiring and motivating a team. A Real-World Case Study A notable example is a global tech company that implemented an emotional intelligence program for its management team. This connection fosters loyalty, commitment, and a shared sense of purpose.

Are You Ready to Deliver a Great Presentation?

MARCH 18, 2021

Variety— Use a variety of techniques (data, facts, statistics, observations, case studies , surveys, results from pilot programs, and testimonials) to explain and support your ideas. You can use signal phrases that motivate the audience to pay attention: “ This next point is very important.” “If Fewer conflicts? Better meetings?

A Picture of Health?

Chartered Management Institute

JULY 1, 2023

Read the report Research Findings Key Recommendations Read the full report Drawing on new survey data, existing research and case studies the report seeks to better understand existing deficits - and the potential - of effective management. Good and outstanding managers in the NHS make a critical difference to our health.

Executive Business Coaching Minneapolis

DECEMBER 14, 2023

Case Study : Transforming Leadership in Minneapolis A notable example in Minneapolis involves a tech startup CEO who sought executive coaching to enhance her leadership skills. Through this process, she not only improved her decision-making and strategic thinking abilities but also fostered a more cohesive and motivated team.

Is a Lack of Intentionality Holding You Back?

NOVEMBER 8, 2019

It’s more than motivation or engagement which are “task-focused and lack the sustaining power of inspiration.”. Connection with your team, your example , empathy, linking purpose to work, providing challenges and education, appreciation, and a good story are among the ten. The Inspiration Imperative. Inspiring leadership begin with you.

First Look: Leadership Books for January 2022

JANUARY 1, 2022

Other case studies include Adobe, Citigroup, Eli Lilly, Hitachi, Honeywell, Inditex, Komatsu, STC Pay, and Titan. Smart Leadership : Four Simple Choices to Scale Your Impact by Mark Miller. Smart Growth : How to Grow Your People to Grow Your Company by Whitney Johnson. Growth is the goal.

The Rules of Retention

Chart Your Course

APRIL 13, 2013

Consider these examples : Tulsa-based convenience store chain QuikTrip pays its entry-level cashiers twice the national average. The post The Rules of Retention appeared first on Leadership Speaker and Motivational Speaker for Businesses | Employee Engagement | Gregory Smith - Chart Your Course International.

How To Improve Your Professional Development

MAY 29, 2020

Primarily, there are a few key principles to remember: Stay motivated . If you’re not motivated , you’re unlikely to learn anything new, or at least anything new quickly. If you struggle with self- motivation , perhaps you could team up with a partner and set each other targets to push each other. Increase how much you read.

Reality Coaching – Real Coaching – A Case Study

OCTOBER 11, 2012

We met with the purpose of each other starting to learn and understand each others motivation . During this conversation I calibrated the relationship in terms of NLP based Meta programmes and modalities**, as well as started to understand Jerry’s motives for success. Let’s call him ‘Jerry’. The first meeting. No not really….

The Top Six Benefits of an Online MBA

MARCH 9, 2023

For example , you can tackle challenging assignments in the morning when your mind is most alert. Online MBA programs often involve internships and experiential learning like case studies , field trips, and simulations. Working on a live case study or project will give you the confidence to tackle future business challenges.

Personal Branding

AUGUST 9, 2017

Finally, as a collection of case studies of Personal Brand creation and management. Take, for example , Jerry Rubin, the one-time wild-eyed Youth International Party revolution-jockey and anti-establishment provocateur. He discusses Nixon’s primarily, but also those of a whole motley cast of the era. don’t encroach!

Tools And Tactics For Achieving Optimum Alignment In Your Organization

Eric Jacobson

JULY 14, 2020

"The book will show you how to release the power of alignment, how to create unified action, and channel everyone's energy in the same direction," With each of the book's 14 chapters, readers are are presented with a fictional case study based on the authors' experiences. Lack of motivation in the organization. Silos exist.

Here’s a Leadership Hack for 2017: Start finding ways to Invert Control

Great Leadership By Dan

FEBRUARY 23, 2017

Car salesmen, for example , are trained to not directly ask a customer if he or she wants to buy the car they were looking at because that leads them to a binary option and potentially a fast, “No.” Consider the incredibly simple example of asking your kids to clean the kitchen after dinner. Take a more recent example .

Coaching Executives: The Essence of Nurturing Leadership

DECEMBER 22, 2023

Case Study : The Transformational Impact of Empathy A compelling example can be found in a tech startup CEO who underwent executive coaching. Through executive coaching, you learn the art of active listening, a critical skill for understanding the needs and motivations of your team.

The New Roadmap For Entrepreneurial Success

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For example , growth is a priority for many founders. The sharks do an excellent job of probing an entrepreneur’s motivations and probing for problems with a venture’s product design and marketing plans. In this way, the show mirrors the case study approach we use to train students at Harvard Business School. Stay focused!

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Here are some examples . For example , both HR executives and company leadership make frequent store visits to talk to its employees about their concerns and share best practices. For example , flexible scheduling, while often unheard of in retail, is standard at the stores.

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A successful leader who leads by example and keeps his promises will gain the trust and loyalty of his employees. Valued employees are more willing to contribute to the organization’s success when they believe they have a stake in it and are motivated by their own accomplishments. Toyota Case Study .

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Others find stories/ examples more convincing such as Are You Focused on What’s Wrong to Make Things Right? Peruse our focusing on strengths for more articles, blogs, webinars, videos, whitepapers, and case studies . This turns lights on for some leaders.

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Finding job candidates who align with your company’s culture increases their motivation to be productive at work and produces better results. DriveTime’s job page is a good example of this. By making the workforce an integral part of the shaping of the culture, it thrives. Consider Millennials.

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People who are not engaged or motivated by their jobs create a major concern for their employers. This seminar shows you how to design an effective employee strategy that provides a comprehensive road map for not only attracting and keeping talented employees, but for motivating and engaging them to achieve a higher level of performance.

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In all kinds of places this past week — from Twitter feeds to boardrooms — people discussed Steve Jobs's career at Apple as a kind of informal but very important case study . This is not surprising, given his contributions to technology and the lasting impact he'll have on the way we communicate.

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How can it help you be a better leader, or to motivate your employees? Lead by example . The post Three Steps to Create Optimism in the Workplace appeared first on Leadership Speaker | Motivational Leadership Speaker | Greg Smith: Chart Your Course International. So where does optimism fit in your business?

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Head of HR, Civil Engineering Company It's definitely been a motivating factor for people who have never had the opportunity, they recognise that this is a great chance to get a qualification as well as learning to become better at their jobs and they get that satisfaction of delivering more effectively in their role.

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The example from the Trib is extreme in that it’s rare for management to codify bad behavior as official company policy.  What are the best and worst examples you’ve ever seen of a leader managing the impact of his or her footprint? A coaching friend of mine likes to say that presence begets presence. What about you?

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They fully describe each element, and provide case studies and actionable takeaways. Because it is rooted in relationships, intimate talk demands that leaders “get real,” meaning that they have to listen and to be willing to examine their own underlying motives and presumptions about the people with whom they are engaging.

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I did not feel management set the kind of example that I wanted to abide by.” People who report that their managers have low credibility indicate that they are motivated primarily by money, may say good things about the organization publicly but criticize it privately, and feel unsupported and unappreciated.

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By setting clear learning outcomes, you provide your employees with a clear sense of direction and purpose, increasing their motivation and engagement throughout the training. Use real-life examples , case studies , and anecdotes to illustrate key concepts and make the content relatable.

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There aren’t a lot of models out there aside from a few, well-known examples such as Waitrose, a British online grocer. One example that’s less well known in the West is Chinese telecom giant Huawei, a private company owned by its employees. For example , in the current U.S.

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For example , some company cultures tend to drive people towards unethical decisions [i] ( More here ). Daniel Pink argues that ROWE is effective because it provides employees autonomy, i.e. control over their environment, which is intrinsically motivating . [ii] iii] Results Only Work Environment Case Study : GAP. [iv]

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Successories Motivational Products Talent Managment Magazine Testing and Assessments - An Employers Guide to Good Practices Testing and Assessments - DOL The Rainmaker Group - Possibility Maximization An amazing group of people commited to making a difference in the world they live - one soul, one organization, one Customer Experience at a time. . 

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The most notable example is its Chaplain’s department. The post Interstate Battery Company: God, Car Batteries, Race Cars and the Family appeared first on Leadership Speaker | Motivational Leadership Speaker | Greg Smith: Chart Your Course International. ” Excerpt from Here Today Here Tomorrow.

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This book is packed with loads of practical advice, tips, case studies , suggestions and examples that not only retain, but also engage and make your people as productive as possible. The videos are appropriate for any industry. Includes free shipping globally. 401 Proven Ways To Retain Your Best Employees. Smith, copyright 2012.

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The bulk of Muller’s research is devoted to case studies in colleges, elementary schools, health care systems, policing, the military, business, finance, philanthropy and foreign aid. Among the many startling examples from various fields, the one relating to the Vietnam War is perhaps the most chilling.

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Leaders must take care of their own wellbeing first and lead by example , be open to flexibility and what individual needs are, and create a sense of community and belonging with their teams. Include wellbeing as part of work: Wellbeing is no longer a nice-to-have.

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In this case , Lincoln’s now iconic opening is a little more specific than the standard “once upon a time,” but regardless of his exact wording, these first words signal to the audience that there’s a narrative coming. There are many studies that attest to the power of story.

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Stop using performance appraisal and rewards and incentives to motivate people, especial when you are using methods like agile and lean software development. She discusses how the practices that were driven by the management system in the example pitted departments against each other. This type behavior is obviously problematic.

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A leader’s competencies and skill s directly impact the workforce’s motivation and performance, ultimately influencing the overall efficiency of an organization. A classic example is Google, which has continuously exemplified high-functioning governance and performance optimization.

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This is not me

More From Forbes

Dei case study: how pwc measures the impact of inclusion.

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In times of political polarization and push back on inclusion work, it's important to measure the impact of that work. Measuring the impact of inclusion work can quiet the naysayers and connect people to the deeper purpose of the work.

In my interview with PwC’s chief people and inclusion officer, Yolanda Seals-Coffield, she shared how they measure inclusion work. “We have 12 inclusion networks that bring together allies and deal with issues of belonging. Forty percent of our employees are associated with at least one inclusion network. Allyship is about bringing intersectionality into the forefront—every[thing] from how decisions are made in the organization [to] how people’s careers are discussed when they are not in the room and how people feel about the value of their work.”

It's absolutely critical for inclusion networks or groups (think Employee Resource Groups) to be supported by senior leadership. “Inclusion networks are partner-led at the firm level, and each metro area has a partner lead that may identify as more of an ally. This shows the importance of allyship to the organization,” Seals-Coffield explained.

Inclusion groups must also be aligned to a bigger vision and purpose. Seals-Coffield adds, “Our goal is that every identity in the firm will be respected. That means everyone has to be committed to the culture of care and belonging. Inclusion is what it means to manage talent.”

For these inclusion groups to work, it is necessary to take a data-driven approach. That starts with how the organization designs programs and measures their impact to the business. It’s about the experience people are having at work and what people are self-reporting they feel. While it can be difficult to measure human feelings, to measure the impact of inclusion groups, consider these areas:

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• Feelings of connection and belonging at the organization
• Retention of members of diverse groups
• Investment in diversity, equity and inclusion (DEI) learning and development

Feelings of Connection and Belonging at the Organization

Measuring feelings of connection and belonging at work is crucial for assessing the impact of inclusion groups. One method is to conduct surveys that gauge employees' perceptions of their relationships with colleagues, managers and the organization as a whole. These surveys can include questions about how valued, respected and supported employees feel, as well as their sense of belonging and inclusion.

Additionally, focus groups and interviews can provide deeper insights into employees' experiences and perspectives, helping organizations understand the factors that contribute to or hinder feelings of connection and belonging. By collecting and analyzing this data, organizations can identify areas for improvement and develop strategies to foster a more inclusive and supportive work environment.

Organizations measure feelings of connection and belonging in different formats and frequencies. It often makes sense to measure more frequently at first to see what activities have the most impact and which do not create impact. Once leadership has piloted a few activities, and it is more intentional and consistent over time, it can be helpful to measure feelings on an annual basis (at a minimum) and conduct focus groups for listening sessions to learn more about what the results mean and gather ideas to continuously improve.

Retention of Diverse Group Members

Hiring more diverse talent (that often reflects the communities organizations hope to serve) is pointless if diverse talent is not retained. When the retention of diverse groups is measured over time compared to the dominant group (white, straight, male, etc.) there is usually a two-to-three times higher rate of turnover for employees belonging to diverse groups. This is a leading indicator of a lack of connection and, often, a lack of belonging.

For example, PwC conducted a connectivity partner pilot to see what impact partnering people early in their careers with senior leaders would have on retention. The hypothesis was that creating bridges to allies would help boost employees’ sense of connection. They found a link between partnership early in people’s careers and their career longevity.

Investment in DEI Learning and Development

Measurement of learning-and-development programs is crucial for organizations to assess the effectiveness of their initiatives and identify areas for improvement. In addition to measuring retention and attitudes, organizations can track the number of employees who participate in DEI learning programs and the level of engagement in these programs. By collecting and analyzing these data, organizations can gain valuable insights into the impact of their DEI learning-and-development programs.

“Allyship serves as a bridge that brings us together to create a stronger, more inclusive future. At PwC, we’re bringing this to life by creating spaces for our people to come together for cultural events and developmental opportunities that foster deeper connection and celebrate our diverse experiences. For example, in July, our Pan-Asian Community Inclusion Network (PACIN) launched the PACIN Connects series to further support our members. By cultivating allyship and providing spaces for open dialogue and learning, we can help challenge assumptions, increase our awareness of biases and continue to cultivate a world where everyone feels seen, heard and valued,” Nisha Sheth, PwC US Partner and PACIN Co-Partner Champion added in our interview.

However an organization decides to measure the impact of inclusion, the important part is the decision to measure it. Having an intentional set of consistent activities and measuring the impact to the business over time will ensure that the impact of inclusion work is undeniable .

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