agent business plan

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• Writing a Business Plan

Writing a business plan may seem a daunting task as there are so many moving parts and concepts to address. Take it one step at a time and be sure to schedule regular review (quarterly, semi-annually, or annually) of your plan to be sure you on are track to meet your goals.

Why Write a Business Plan?

Making a business plan creates the foundation for your business. It provides an easy-to-understand framework and allows you to navigate the unexpected.

Quick Takeaways

• A good business plan not only creates a road map for your business, but helps you work through your goals and get them on paper
• Business plans come in many formats and contain many sections, but even the most basic should include a mission and vision statement, marketing plans, and a proposed management structure
• Business plans can help you get investors and new business partners

Source: Write Your Business Plan: United States Small Business Association

Writing a business plan is imperative to getting your business of the ground. While every plan is different – and most likely depends on the type and size of your business – there are some basic elements you don’t want to ignore.

Latest on this topic

NAR Library & Archives has already done the research for you. References (formerly Field Guides) offer links to articles, eBooks, websites, statistics, and more to provide a comprehensive overview of perspectives. EBSCO articles ( E ) are available only to NAR members and require the member's nar.realtor login.

Defining Your Mis​sion & Vision

Writing a business plan begins by defining your business’s mission and vision statement. Though creating such a statement may seem like fluff, it is an important exercise. The mission and vision statement sets the foundation upon which to launch your business. It is difficult to move forward successfully without first defining your business and the ideals under which your business operates. A company description should be included as a part of the mission and vision statement. Some questions you should ask yourself include: 

• What type of real estate do you sell?
• Where is your business located?
• Who founded your business?
• What sets your business apart from your competitors?

What is a Vision Statement ( Business News Daily , Jan. 16, 2024)

How to Write a Mission Statement ( The Balance , Jan. 2, 2020)

How to Write a Mission Statement ( Janel M. Radtke , 1998)

Using a SWOT Analysis to Structure Your Business Plan

Once you’ve created a mission and vision statement, the next step is to develop a SWOT analysis. SWOT stands for “Strengths, Weaknesses, Opportunities, and Threats.” It is difficult to set goals for your business without first enumerating your business’s strengths and weaknesses, and the strengths and weaknesses of your competitors. Evaluate by using the following questions:

• Do you offer superior customer service as compared with your competitors?
• Do you specialize in a niche market? What experiences do you have that set you apart from your competitors?
• What are your competitors’ strengths?
• Where do you see the market already saturated, and where are there opportunities for expansion and growth?

Strength, Weakness, Opportunity, and Threat (SWOT) ( Investopedia , Oct. 30, 2023)

How to Conduct a SWOT Analysis for Your Small Business ( SCORE , Apr. 28, 2022)

SWOT Analysis Toolbox ( University of Washington )

Setting ​Business Goals

Next, translate your mission and vision into tangible goals. For instance, if your mission statement is to make every client feel like your most important client, think about the following:

• How specifically will you implement this?
• Do you want to grow your business?
• Is this growth measured by gross revenue, profit, personnel, or physical office space?
• How much growth do you aim for annually?
• What specific targets will you strive to hit annually in the next few years?

Setting Business Goals & Objectives: 4 Considerations ( Harvard Business School , Oct. 31, 2023)

What are Business Goals? Definition, How To Set Business Goals and Examples ( Indeed , Jul. 31, 2023)

Establishing a Format

Most businesses either follow a traditional business plan format or a lean startup plan.

Traditional Business Plan

A traditional business plan is detailed and comprehensive. Writing this business plan takes more time. A traditional business plan typically contains the following elements:

• Executive Summary
• Company description
• Market analysis
• Organization and management
• Service or product line
• Marketing and sales
• Funding request
• Financial projections

Lean Startup Plan

A lean startup plan requires high-level focus but is easier to write, with an emphasis on key elements. A lean startup plan typically contains the following elements:

• Key partnerships
• Key activities
• Key resources
• Value proposition
• Customer relationships
• Customer segments
• Cost structure
• Revenue stream

Creating a Marketing Plan

You may wish to create a marketing plan as either a section of your business plan or as an addendum. The Marketing Mix concerns product , price , place and promotion .

• What is your product?
• How does your price distinguish you from your competitors—is it industry average, upper quartile, or lower quartile?
• How does your pricing strategy benefit your clients?
• How and where will you promote your services?
• What types of promotions will you advertise?
• Will you ask clients for referrals or use coupons?
• Which channels will you use to place your marketing message?

Your Guide to Creating a Small Business Marketing Plan ( Business.com , Feb. 2, 2024)

10 Questions You Need to Answer to Create a Powerful Marketing Plan ( The Balance , Jan. 16, 2020)

Developing a Marketing Plan ( Federal Deposit Insurance Corporation )

Forming a Team

Ensuring the cooperation of all colleagues, supervisors, and supervisees involved in your plan is another important element to consider. Some questions to consider are:

• Is your business plan’s success contingent upon the cooperation of your colleagues?
• If so, what specifically do you need them to do?
• How will you evaluate their participation?
• Are they on-board with the role you have assigned them?
• How will you get “buy in” from these individuals?

How to Build a Real Estate Team + 7 Critical Mistakes to Avoid ( The Close , May 17, 2023)

Don’t Start a Real Estate Team Without Asking Yourself These 8 Questions ( Homelight , Jan. 21, 2020)

Implementing a Business Plan and Reviewing Regularly

Implementation and follow-up are frequently overlooked aspects to the business plan, yet vital to the success of the plan. Set dates (annually, semi-annually, quarterly, or monthly) to review your business plans goals. Consider the following while reviewing:

• Are you on track?
• Are the goals reasonable to achieve, impossible, or too easy?
• How do you measure success—is it by revenue, profit, or number of transactions?

And lastly, think about overall goals.

• How do you plan to implement your business plan’s goals?
• When will you review and refine your business plan goals?
• What process will you use to review your goals?
• What types of quantitative and qualitative data will you collect and use to measure your success?

These items are only a few sections of a business plan. Depending on your business, you may want to include additional sections in your plan such as a:

• Cover letter stating the reasoning behind developing a business plan
• Non-disclosure statement
• Table of contents

How To Write a Business Proposal Letter (With Examples) ( Indeed , Jul. 18, 2023)

How To Implement Your Business Plan Objectives ( The Balance , Aug. 19, 2022)

The Bottom Line

Creating a business plan may seem daunting, but by understanding your business and market fully, you can create a plan that generates success (however you choose to define it).

Real Estate Business Plans – Samples, Instructional Guides, and Templates

9 Steps to Writing a Real Estate Business Plan + Templates ( The Close , Apr. 3, 2024)

How to Write a Real Estate Business Plan (+Free Template) ( Fit Small Business , Jun. 30, 2023)

The Ultimate Guide to Creating a Real Estate Business Plan + Free Template ( Placester )

Write Your Business Plan ( U.S. Small Business Administration )

General Business Plans – Samples, Instructional Guides, and Templates

Business Plan Template for a Startup Business ( SCORE , Apr. 23, 2024)

Guide to Creating a Business Plan with Template (Business News Daily, Mar. 28, 2024)

Nine Lessons These Entrepreneurs Wish They Knew Before Writing Their First Business Plans ( Forbes , Jul. 25, 2021)

How to Write a Business Plan 101 ( Entrepreneur , Feb. 22, 2021)

Books, eBooks & Other Resources

Ebooks & other resources.

The following eBooks and digital audiobooks are available to NAR members:

The Straightforward Business Plan (eBook)

Business Plan Checklist (eBook)

The SWOT Analysis (eBook)

The Business Plan Workbook (eBook)

Start-Up! A Beginner's Guide to Planning a 21st Century Business (eBook)

Complete Book of Business Plans (eBook)

How to Write a Business Plan (eBook)

The Easy Step by Step Guide to Writing a Business Plan and Making it Work (eBook)

Business Planning: 25 Keys to a Sound Business Plan (Audiobook)

Your First Business Plan, 5 th Edition (eBook)

Anatomy of a Business Plan (eBook)

Writing a Business Plan and Making it Work (Audiobook)

The Social Network Business Plan (eBook)

Books, Videos, Research Reports & More

As a member benefit, the following resources and more are available for loan through the NAR Library. Items will be mailed directly to you or made available for pickup at the REALTOR® Building in Chicago.

Writing an Effective Business Plan (Deloitte and Touche, 1999) HD 1375 D37w

Have an idea for a real estate topic? Send us your suggestions .

The inclusion of links on this page does not imply endorsement by the National Association of REALTORS®. NAR makes no representations about whether the content of any external sites which may be linked in this page complies with state or federal laws or regulations or with applicable NAR policies. These links are provided for your convenience only and you rely on them at your own risk.

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Real Estate Agent Business Plan

A real estate agent business is one of the best ways of getting paid for your expertise in the real estate industry.

If you have a thorough knowledge of the market, are a brilliant negotiator, and can think on your feet then being a real estate agent might be the right career for you.

Industry Overview

Research says the global real estate agent and brokerage market are expected to grow from $960.12 billion in 2020 to $1008.95 billion in 2021 at a compound annual growth rate (CAGR) of 5.1%. Also, the market is expected to reach $1351.1 billion in 2025 at a CAGR of 8%.

The above figure suggests It is a great market to be in, but you need a well-designed business plan to succeed as a real estate agent. A business plan can help you in having a clear strategy and also in keeping a track of your progress.

But what else can a business plan do for your brokerage firm, and how to write one? Read on to find out.

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Things to Consider Before Writing a Real Estate Agent Business Plan

Find a way to get leads.

The majority of your leads, at least at the beginning of your career, would come from constant effort and a variety of sources. So before getting started you’ll have to figure out all the possible ways of generating leads.

Make a networking plan

Having a network comprising of your customers, businessmen, and even your competitors is necessary for a real estate agent. Because you never know where you’ll get your next big client.

Hence, figuring out a networking strategy is important.

Set up your website

Nowadays, a lot of people look for real estate services online. Hence, it makes it important for you to set up a website for your business.

Making a website also contributes to building your credibility and brand image. Hence, building an optimized and active website can do wonders for your business.

Be prepared for changes in the industry

The real estate agent is changing at a rapid pace. Everything from changes in the economy to people’s buying behavior, and income has a major impact on the real estate market. Hence, it is important for you to have a strategy to deal with such changes.

One of the simplest ways to do so is to have a dynamic and customizable real estate business plan. It helps you deal with changes in a smooth and effective way.

How a Business Plan Can Help You?

As a real estate agent, clear business goals and a constantly evolving way of doing business can be extremely profitable for your business. Apart from that, networking is a key aspect of a real estate agent’s business.

A professional business plan can help you manage all of the above efficiently without any hassles.

Having a plan makes managing your business easier and lets you focus on the more pressing concerns of a business.

Moreover, it gives you a competitive edge over those who jump right in, without any plan.

Real Estate Agent Business Plan Outline

This is the standard real estate agent business plan outline which will cover all important sections that you should include in your business plan.

• Products and Services
• Management Team
• Success Factors
• 3 Year profit forecast
• Startup cost
• Funding Required
• Our business offering is listed below:
• Industry Analysis
• Market Trends
• Target Market
• Sales Strategy
• Targeted Cold Calls
• Publications
• Pricing Strategy
• Management Summary
• Hiring Plan
• Important Assumptions
• Brake-even Analysis
• Profit Yearly
• Gross Margin Yearly
• Projected Cash Flow
• Projected Balance Sheet
• Business Ratios

How to Write a Real Estate Agent Business Plan?

A business plan should be clear-cut and ever-changing. It should have goals, but also be flexible at the same time.

Moreover, it should be customizable as per your target market and location. You can write such a plan in many ways.

Although there are several changing and fixed aspects of a real estate agent’s business plan, there are certain essential areas that should be included to write a good business plan.

They are as follows:

1. Executive Summary

The executive summary section sums up what your entire business idea stands for. It is a brief overview of all of your business’s functions, including finances, target audience, operations, marketing, sales, etc.

This section, if written properly, can help you get funded as it presents your idea to the investors in a precise way and helps you gain their confidence.

2. Company Summary

This section basically consists of all the information about your agency’s history, its current situation, the idea behind its existence, and also the finances and funding it requires for becoming profitable.

3. Products and Services

In this product and services section, you’ll define your niche. Having a niche in real estate helps you get a better knowledge of the market and better deals in return. It also helps you meet the right people and the right customers.

As a real estate agent, you can decide whether you’ll deal with office spaces, residential spaces, rentals or buying, selling, etc. Working with a specific set of customers most of the time helps you stay at the top of your game in the real estate market.

4. Market Analysis

A thorough and ongoing market analysis helps you know the market trends and your target audience better. It helps you stay updated with the demands of your customers and how you can fulfill them in the best way possible.

Not just that, it also helps you in knowing where you stand in the market when you need to change your business model with a changing market, and when you need to upskill to stay relevant as a real estate agent.

5. Strategy and implementation

After you are done analyzing the market, writing this section would be a cakewalk. As you are familiar with the market you can formulate the best strategy to thrive in it.

As a real estate agent, having a good advertising strategy, sales strategy, and essentially a good pricing strategy is of utmost importance.

6. Operations Plan

The operations plan section in your business plan includes the day-to-day functioning of your company, as well as your goals and strategies to achieve them.

It is an ever-changing section and has to be tweaked as per the demands of the industry. Breaking your goal down into smaller milestones in this section is an effective way of writing it.

7. Financial Plan

A financial plan decides whether your agency would succeed or not. It prevents you from having mismanaged finances, and a dearth of funds and also helps you in managing the cash inflow of your business.

Download a sample real estate agent business plan

Need help writing your business plan from scratch? Here you go; download our free real estate agent business plan pdf to start.

It’s a modern business plan template specifically designed for your real estate agent business. Use the example business plan as a guide for writing your own.

The Quickest Way to turn a Business Idea into a Business Plan

Fill-in-the-blanks and automatic financials make it easy.

Business Plan Summary

A business plan can not only help you with the management of your business but also work as a road map to success.

A real estate agency’s cash inflow is on the irregular side, but a business plan can help you thrive with that too. Having a plan gives you a clear idea of the functioning as well as the spending of your business.

After getting started with Upmetrics , you can copy this sample real estate agent business plan template into your business plan and modify the required information and download your real estate agent business plan pdf or doc file.

It’s the fastest and easiest way to start writing your business plan.

So, what are you waiting for? Start planning

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About the Author

Vinay Kevadiya

Vinay Kevadiya is the founder and CEO of Upmetrics, the #1 business planning software. His ultimate goal with Upmetrics is to revolutionize how entrepreneurs create, manage, and execute their business plans. He enjoys sharing his insights on business planning and other relevant topics through his articles and blog posts. Read more

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Real Estate | How To

How to Write a Real Estate Business Plan (+ Free Template)

Published June 30, 2023

Published Jun 30, 2023

REVIEWED BY: Gina Baker

WRITTEN BY: Jealie Dacanay

This article is part of a larger series on How to Become a Real Estate Agent .

• 1 Write Your Mission Statement
• 2 Conduct a SWOT Analysis
• 3 Set Specific & Measurable Goals
• 4 Plan Your Marketing Strategies & Tactics
• 5 Create a Lead Generation & Nurturing Strategy
• 6 Calculate Your Income Goal
• 7 Set Times to Revisit Your Business Plan
• 8 Why Agents Need a Real Estate Business Plan
• 9 Real Estate Business Plan Examples & Templates
• 10 Bottom Line
• 11 Frequently Asked Questions (FAQs)

A real estate business plan lays the groundwork and provides direction on income targets, marketing tactics, goal setting, lead generation, and an overview of your industry’s competition. It describes your company’s mission statement in detail and assesses your SWOT (strengths, weaknesses, opportunities, and threats) as an organization. Business plans should include measurable goals and financial projections that you can review periodically throughout the year to ensure you meet your goals.

Continue reading to see real estate business plan examples and discover how to write a real estate business plan. Start by making your own by downloading and using the free real estate business plan template we’ve provided below.

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Real Estate Business Plan Template

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💡Quick tip:

Market Leader provides a comprehensive paid inbound lead, automated marketing, and CRM solution to help agents acquire, engage, and nurture real estate leads.

Furthermore, Market Leader offers and guarantees you a number of exclusive seller and buyer leads in your target niche at a monthly rate.

1. Write Your Mission Statement

Every real estate agent’s business plan should begin with a mission statement, identifying your values and why your business exists. Your mission statement serves as the guide to achieving your ultimate business objective. When you create a solid clear mission statement, all other items identified in your realtor business plan should be aimed at fulfilling this statement.

Compass’ mission statement: “Our mission is to help everyone find their place in the world.” (Source: Compass )

Your mission statement should identify your target audience, what product or service you provide, and what makes your business distinct. As seen in the example above, a powerful mission statement should be short and concise but sums up a business objective.

Let’s take Compass’ mission statement above as an example: “Our mission is to help everyone find their place in the world.” The statement identifies what the company offers, for what reasons, and who it benefits.

2. Conduct a SWOT Analysis

SWOT is an acronym that stands for a business’ strengths, weaknesses, opportunities, and threats. The primary objective of these four elements is to assess a business by evaluating internal and external factors that can drive decision-making and help you make more money . Conducting a SWOT analysis as you develop your business plan for real estate uncovers opportunities to differentiate yourself from the massive competition currently on the market.

Strengths & Weaknesses

Strengths and weaknesses are internal parts of your organization. Strengths identify what product or services you provide better than others, your access to resources, and items that benefit your customers. Weaknesses are items that need improvement, lack of resources, or what your competition does better. These are items within your control to change because you can convert a weakness into a strength.

See the example below if “Agent X” was doing their SWOT analysis:

Opportunities & Threats

External factors drive opportunities and threats and are areas you can take advantage of to benefit your business. Examples of opportunities can be shifts in the current marketplace, emerging trends you can capitalize on, features that competitors lack, or even changes with your competitors. Threats, on the other hand, are anything that can negatively impact your business. You don’t have control over changing the opportunities or threats, but you can develop a practice to anticipate and protect your business against the threats.

The opportunities and threats for “Agent X” would be:

When you complete your SWOT analysis, use it as a guide when creating strategies to meet your business objectives. To gain the most benefit from creating a SWOT analysis, make sure you are being realistic about your business and evaluating it in its present state. You don’t want to be unrealistic by listing strengths or opportunities that don’t exist yet, and you want to allocate time and money to the most impactful solution to your business issues.

If “Agent X” completed the above SWOT analysis, a few strategies they could derive would be:

• Incentivize agents to keep them at the brokerage for longer
• Implement a technology-based key machine to reduce lost keys and keep the team accountable
• Find a competitive advantage against competing brokerages and use that in marketing messages

Zillow agent finder (Source: Zillow )

To help agents locate other brokerages operating in your preferred market, agents can use Zillow’s agent finder page as a research tool to see which agents or brokerages are operating in a specific area. You can find an agent by location, name, specialty, and language. Once you click on a Zillow profile , you can read their reviews, see their team members, contact and website information, and property listings. Take a deep dive into your competitor profiles and can use the information to implement strategies within your own business.

Visit Zillow

Read how our experts feel about this real estate lead generation company in our Zillow Premier Agent review .

3. Set Specific & Measurable Goals

You’re ready to set some business goals after clearly defining your mission statement and SWOT analysis. Goals can help set the tone to increase your performance and drive your business in the right direction. Your goals should have a definitive way to show progress, which can be a prime motivator to keep you on track to achieving them.

Each goal should follow a pattern to identify set criteria. This will ensure that your daily efforts are performed to meet business objectives within a set period. A way to do this is by using SMART goals:

Examples of SMART goals for agents or brokerages:

• Increase closed transactions by 20% to a total of 150 deals within the next year
• I will ask all closed clients for a referral and review within 30 days of closing the deal

Goals can be split into short-term and long-term goals. Short-term goal lengths vary between days and weeks but do not exceed six months. Short-term goals can also be worked on simultaneously with long-term goals. Long-term goals can take up to six months or more to complete and require careful planning and perseverance. A mix of short-term and long-term goals will help you maintain motivation.

All goals are equally important; however, success will stem from how you prioritize each one. Slowly add on additional goals as you have the capacity and feel comfortable with the current progress of your current set of goals. Without identifying your business goals, you’ll leave your results up to luck to attain your business objectives.

4. Plan Your Marketing Strategies & Tactics

Developing marketing strategies and tactics and implementing them help you identify and locate your current value proposition in the real estate industry, along with specific timelines for execution. In addition to determining your overall business objectives and goals, your marketing strategy and plan should include the following:

• Pinpoint general marketing goals
• Estimate projected marketing budget
• Know your geographic farm area data and identify your target niche audience
• Analyze market competition
• Identify your unique selling proposition
• Establish a timeline and set your plan in motion
• Track your progress and readjust as needed

While a marketing strategy identifies the overall marketing goals of your business, developing marketing tactics will help you achieve those individual goals. They can include referral business tactics, retention efforts, and ways to acquire new customers. For example, you can offer incentives to anyone who refers your business, or you can implement new email drip campaigns to help increase lead conversion rates.

These tactics should have set key performance indicators (KPIs) to help you evaluate your performance. For instance, a KPI you can set for your business could be that referral business should exceed 20% of your lead generation sources.

If you’re unsure how to put together your marketing plan, check out our article Real Estate Marketing Plan Template & Strategy Guide and download the free template to get started.

Postcard campaign example (Source: ProspectsPLUS! )

If direct mail is part of your promotion strategy, services like ProspectsPLUS! can help easily create and distribute mailers to a targeted area. It also has options for postcards , brochures, newsletters , flyers, and folders. You can also send mailers to prospective clients by geographic or demographic farm areas through its campaigns. Check out its templates and mailing options today.

Visit ProspectsPLUS!

Read how our experts feel about this real estate direct mail service in our ProspectsPLUS! review .

5. Create a Lead Generation & Nurturing Strategy

Having a successful lead generation strategy will help you maintain business growth. Lead generation can be performed organically and through paid advertisements to attract and convert prospective clients. In addition to generating leads, agents should have systems to manage, nurture, and re-engage with contacts to maximize opportunities.

Generating leads through a multipronged approach is the best way to maintain lead flow. Use organic strategies like hosting an open house, reaching out to your sphere of influence, and attending networking events. Employ paid generation strategies, such as purchasing leads from a lead generation company or setting up a website to funnel potential clients. Your marketing strategies will directly correlate with your lead generation strategies.

Every lead is an opportunity, even if they don’t immediately convert into a deal. Effectively nurturing leads can make sure no opportunity falls through the cracks. Agents can nurture leads by continuously engaging and developing relationships with prospective leads . It’s important to provide prospective clients with a constant flow of essential and relevant information, depending on where they are in the real estate buying or selling process.

Here are the top lead generation companies for real estate agents and brokers:

Engage more efficiently with buyer and seller leads using Market Leader’s new feature Network Boost. Network Boost has shown a 40% increase in agents successfully connecting with leads. Market Leader social media experts design highly targeted and optimized ads for your Instagram and Facebook. As visitors engage with your ads, they will be prompted to complete a form and funnel directly into your Market Leader client relationship manager (CRM). This will also trigger an automatic marketing campaign that nurtures your clients and lets you know they are ready to engage with you personally. Try Market Leader’s Network Boost today.

6. Calculate Your Income Goal

Your income goal is one of the most critical items to be included in your business plan. While this may be more difficult for new agents who are still learning the business, it’s still necessary to estimate the amount of money you will earn for the year. Work with an experienced agent or mentor to help you estimate your monetary goals. For professional agents, review your previous years to judge your income goals for the upcoming year.

To calculate your income goal and the amount of work you’ll need to complete to get to that goal, you’ll need to have some basic number estimates:

• Net income: The amount of money you will put in your pocket after commission splits with your real estate brokerage.
• Fee split with brokerage: This is the agreed-upon commission split you have with your brokerage for each completed transaction. For example, if you have a 70/30 split with your brokerage, you will collect 70% of the commission, and your brokerage will receive a 30% commission for each deal.
• Estimate of completed deals per year: You also want to estimate the number of deals you intend to complete yearly. Remember that some months will be busier than others, so make sure to account for holidays, weather, and your schedule.

Real Estate Yearly Goal Calculator

By figuring out these numbers, you can give yourself a realistic number for your income goal. Compute the gross income commission (GCI) or amount of money you must make before the commission splits and the average profit per deal and month you’ll need to reach your goal.

For a more detailed breakdown of your yearly goal, download and use our yearly goal calculator. Input your information into the highlighted yellow boxes, and the spreadsheet will automatically calculate the GCI, total deal count, and gross income you’ll have to earn each month to reach your goal. Adjust the average gross commission per deal and brokerage split as necessary.

FitSmallBusiness Year Goal Calculator

For additional information on real estate agent salaries, review our article Real Estate Agent Salary: How Much Do Real Estate Agents Make?

7. Set Times to Revisit Your Business Plan

Business plans are only effective if you use them. A business plan is a roadmap for your business, and you’ll need to revisit it often to ensure you’re staying on track. It should be a constant resource to guide you through meeting your goals and business objectives, but it’s not necessarily set in stone if you need to make any changes.

Agents should revisit their business plans monthly to measure progress and make any changes to stay the course. If you find that you’re missing the times set for your goals, then you should continue to revisit your business plan regularly. Changing the business plan itself should occur annually once you can have a complete picture of your yearly performance. Evaluating the business plan can help you discover new strategies and ensure you have the appropriate resources for the upcoming year.

Overall status of sales activities in the dashboard (Source: Pipedrive )

Sales software like Pipedrive can help you track your overall business performance when revisiting your business plan. It presents company sales data in easy-to-visualize dashboards that track your business performance and contains forecasting tools to project future revenue. It can maintain company and team goals with progress tracking to keep goals top of mind.

Visit Pipedrive

Read how our experts feel about this real estate customer relationship manager (CRM) system in our Pipedrive review .

Why Agents Need a Real Estate Business Plan

A real estate business plan keeps you up to date on market developments and one step ahead of your competitors. It also enables you to test lead-generating tactics and create new marketing campaigns while keeping track of results over time. A solid business plan for a real estate agent presents the following:

• Where you are at the moment
• Where you would like to be
• How you’re going to get there
• How to evaluate and measure your performance
• When and when to correct the course

Real Estate Business Plan Examples & Templates

Real estate agents and brokerages don’t have to build their business plans from scratch, as many resources provide different examples. Business plan templates can also have different objectives. Some are used to secure financing or help you focus on lead generation, while others are single-page plans meant to get you started.

Here are five real estate business plan examples you can use to create yours:

Lead Generation & Income Plan

Market Leader business plan example (Source: Market Leader )

This business plan is from Market Leader, a third-party lead generation platform. It specializes in lead generation, marketing, and converting leads into customers with an attractive IDX (Internet Data Exchange) website and robust automation tools. Agents can also participate in purchasing leads through their lead products to receive a guaranteed number of leads per month.

A Single-page Business Plan

Business plan for real estate (Source: PngFind )

Agents who are new to writing a business plan can start small. Business plans do not have to be multipage to be effective. This single-page business plan helps identify a single goal followed by three areas to focus on and five objectives for each focus area. As real estate agents begin to feel comfortable with goal setting and completion, they can continue to add to this single-page business plan with duplicate pages, identifying additional goals.

Business Plan for Real Estate Brokers

Real estate broker business plan (Source: AgentEDU )

This robust real estate broker business plan is designed to address organization and management goals. It contains pages identifying personnel information like title, job description, and salary. The business plan also encourages the broker to identify operational goals for future personnel changes. It’s best suited for a broker with a larger team to help drive operational change.

Business Plan With Detailed Financials

Example of real estate agent business plan template (Source: FinModelsLab )

This multipage business plan contains eye-catching graphics and detailed company financial information for real estate agents and brokers seeking funding from outside investors. One of the last sections of the business plan is a financial planning section geared toward showing how viable your business is through your provided income statements, cash flow, and balance sheet reports.

Real Estate Developers’ Business Plan

Realtor business plan template sample (Source: Upmetrics )

Upmetrics’ real estate business plan templates are easy to edit and share and contain professional cover pages to help agents convert their business ideas into actionable goals. The business plans from Upmetrics are geared toward agents looking to transition into real estate development. This plan includes vital sections important for a developer to analyze, such as building location, demand for housing, and pricing.

Real estate CRM (Source: Market Leader )

Market Leader’s business plan is centered around driving more business through lead generation. It helps agents understand their lead sources, average sales price, and how much commission was earned in a given year. It also allows agents to set income and transactional goals for the following year.

Visit Market Leader

Bottom Line

Whether you are a new real estate agent or looking to grow your brokerage, writing a real estate business plan template will help you define the steps needed to build a successful business . It serves as a guided roadmap to help you achieve your business goals, identify areas of improvement, and provide guidance in all aspects of your business, from marketing, operations, and finance to your products and services. Business plans can help determine if your business is viable and worth the financial investment.

Frequently Asked Questions (FAQs)

What is a real estate business plan.

A real estate business plan is a document that presents an outline of your organizational goals. A business plan lays out future company goals and structured procedures to achieve them. Business plans commonly contain plans for one to five years at a time, though they can differ from investor to investor.

A real estate business plan will put you in a position to succeed while also assisting you in avoiding potential pitfalls. It serves as a guide to follow when things go as expected and when they diverge from the initial plan of action. Also, a real estate business plan will ensure that investors know the steps they need to take to succeed.

How do I jump-start my real estate business?

It is important to note that starting a real estate business is not a simple task. Before launching a firm in any field, entrepreneurs should spend numerous hours researching and developing a solid business plan. As you start your real estate business, use the following tips as guidance:

• Think about your professional goals
• Conduct extensive research
• Organize your finances
• Create a business plan
• Establish an LLC
• Make a marketing plan
• Create a website
• Start campaigns
• Keep track of leads
• Develop a network of connections

How can I grow my real estate business?

You can use multiple strategies and ways to grow your real estate business. They include:

• Assess your current situation
• Invest in your professional growth
• Establish strategic alliances
• Take advantage of omnichannel marketing
• Start blogging
• Create consistent social media profiles and campaigns
• Improve your website
• Consider working with a marketing company
• Optimize your signs and direct mail

About the Author

Find Jealie On LinkedIn

Jealie Dacanay

Jealie is a staff writer expert focusing on real estate education, lead generation, marketing, and investing. She has always seen writing as an opportunity to apply her knowledge and express her ideas. Over the years and through her internship at a real estate developer in the Philippines, Camella, she developed and discovered essential skills for producing high-quality online content.

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12 Easy Steps to Creating a Perfect Real Estate Business Plan (2024 Updated!)

To be truly successful in the world of business, you must create a solid business plan. This is the case no matter what industry you are in, and that includes real estate.

The business plan you work out must be unique. There is no cookie cutter approach. You must keep your brand image and goals in mind when creating the plan that’s perfect for you.

However, there are a few steps you can take to ensure your plan is well executed. This article will review those steps to ensure you plan is as successful as possible.

Why Create a Real Estate Business Plan?

A real estate business plan offers several benefits including the following:

• It shows you where your business is at and outlines areas where you can make improvements.
• It allows you to set goals and track progress.
• It can be used to help secure funding. Most potential investors will want to see a copy of your business plan before moving forward.
• It can be a selling point for attracting top talent.
• It provides an outline that will help you manage day to day tasks in an organized fashion.
• It can help you track your marketing efforts.
• It can help you attract clients.
• It will keep you more organized in reaching your long-term goals.

12 Steps to Create The Best Real Estate Business Plan

1. determine your business model.

There are a few ways to go when embarking on your real estate journey. You may decide you want to start or join a real estate team. Or you may decide you want to start or join a brokerage. You’ll want to decide if you need a sole proprietorship or an LLC is in your best interest. You may establish a plan early on in your career, or you may decide to change directions and create a new plan in the middle of your career.

While these are all very different paths to take, there are common elements that will need to be focused on in the plan creation process. They will be outlined in the following sections.

2. Identify Who You Are

Determining your brand identity will help you create marketing materials that reflect your image. Are you a friendly ‘people person’? Or is your main goal finding clients the best investment for their money?

Your strategies will change slightly depending on your business model. If you own or work in a team setting , you must define the role of each team member and their part in helping you reach your goals.

If you own a brokerage, your real estate business plan will help you determine what type of agents you want working for you. If you work on your own , it will all come down to your unique vision.

When putting it down on paper, your identity will consist of:

• Your Mission Statement: Your reason for being in real estate
• Your Executive Summary: One or two sentences that summarize what you do

3. Analyze Your Target Real Estate Market

Once you determine who you are as an agent, you will have a better idea of who you are marketing to. You may be targeting business owners, investors, families, luxury clients and so on. It’s also likely you will be working within a specific area.

After identifying your target audience, you need to figure out how your target market is doing. What are home prices like? How is inventory looking? Is it a buyer’s or seller’s market? And what are future predictions?

You will be able to glean this information by looking carefully at the MLS and staying on top of trends. Online and offline real estate resources will also provide some insight.

In general, you will want to stay on top of:

• General Trends including how long homes are staying on the market on average, commission rates, sale prices, etc.
• Market Opportunities based on supply and demand
• Market Saturations based on inventory and agent services

4. Analyze Your Competition

We all know the saying, ‘keep your friends close and your enemies closer’. Stay on top of what other agents are doing by subscribing to their newsletters and following their social media pages. While you won’t want to copy their strategies outright, they may just inspire you to create a marketing plan that gives you a competitive edge.

You should also look out for underserved niches and competitive saturation.

When it comes to underserved niches, there may be plenty of agents in your area specializing in family residential properties. But how many are serving the commercial sector? Or the luxury sector?

If the city sections in your area are blowing up, consider looking into properties in a nearby suburb to avoid competitive saturation.

5. Decide What Services You Will Provide

Most real estate agents provide the expected services such as conducting open houses, finding homes for buyers, determining pricing, negotiations, and keeping transactions organized in general.

But you can offer additional services that set your business apart. For example, you may provide:

• Staging: Staging involves setting up the home, so it looks more aesthetically appealing. Once upon a time, staging was offered as an addition service. But today, many agents are rolling it into their agent fees. The agent may stage the home themselves, or they may bring in a specialized team for staging.
• Professional Virtual Tours: Today, virtual real estate tours are the way to go. They allow clients to get the experience of being in the home without having to leave their home. If you are not offering this service, it’s time to get onboard.
• Neighborhood Analysis: Most agents provide clients with an overview of what a neighborhood has to offer. But if you want to go that extra mile, you can provide an in-depth report that includes crime rate, types of properties, demographics, and more.
• Relevant Discounts: Agents can offer clients relevant discounts in terms of handyman services, inspections, appraisals and more.

6. Carve Out a Niche

It’s important to carve out a niche in terms of what type of property you want to sell and who your target audience is. But you can get even more ‘niche-y’ by specializing in certain types of properties such as condos and townhouses, catering to first time buyers and so on.

It may seem like carving out a niche is limiting, but it will make people come to you first when they require expertise in your field. When choosing a niche, base it on what you are most skilled at and where you see an opportunity to grow professionally.

7. Create a Marketing Plan

The first step of your marketing plan will involve identifying your target audience and determining the best way to reach them. For example, if you are focused on first time buyers, you will be targeting a millennial crowd. In addition to emphasizing money saving goals, you may also want to advertise yourself as an agent that is environmentally friendly and gives back.

A luxury crowd may have similar concerns, but their main interests will be in finding high end properties that offer the utmost in amenities.

You must also consider the best way to reach your target audience. What social media platforms are they likely to be on? Do you think they will respond well to cold calls , door knockings , and mailings? Or is it best to keep things digital?

You must also consider race, color, origin, sexual orientations, and disabilities. Create marketing materials that are appealing and will not discriminate in any way.

8. Conduct a SWOT Analysis

SWOT stands for Strengths, Weaknesses, Opportunities, and Threats.

In terms of strengths and weaknesses, you must consider what you are best at and what could use improving. For example, you may find that you have superior digital skills but that you’re not so great with cold calling. If this is the case, you should focus on digital and avoid cold calls.

However, you may also consider improving weak spots. For example, if it was the other way around and digital was a weakness, you should consider building up your digital skills. This will give you a competitive advantage in today’s world of real estate.

It’s also important to be aware of opportunities and know when to pounce. This will help a lot with lead generation. For example, FSBO, near pre-foreclosure, and divorces are all ideal situations for an agent to come knocking. You may also think of opportunities in terms of underserved areas and niches in your community.

Threats can come in the form of competition and/or changes in the market. There is usually no way to keep these threats from happening, but you can take steps to be prepared when they occur. This will ensure you are in the best shape possible for taking them on and minimizing potential damage.

9. Focus on Your Specific Goals

• Making a certain amount of money in a given time
• Completing a certain number of transactions in a given time
• Attaining a certain number of new clients in a given time
• Reducing lead time
• Growing your company by hiring new agents and employees or opening new locations
• Determining a better work/life balance

When you set up your goals, it’s important to make them measurable and attainable. If your goals aren’t attainable, you will end up wasting time working towards goals you will never reach. You will also become frustrated by your lack of progress.

Measuring goals can be challenging. In today’s digital world, reports and analysis are provided so you can determine your ROI and figure out what’s working and what isn’t. If you are outside of the digital realm, it may be more difficult to measure your progress, but you should have some idea of how well you are doing.

10. Keep Track of Your Finances

No matter how passionate you are about your business, it won’t be a success unless you are making money. You must keep track of how much you are spending and how much you are earning. Your net profits should always be positive.

For best results, implement an online system like QuickBooks. Online bookkeeping systems will provide reports so you can see where most of your money is being spent and your main sources of income. This will help you determine what’s bringing in the most ROI, what’s generating income, and what’s not.

You may also consider hiring an accountant and/or a financial consult. Your financial team will ensure you are making smart moves at tax time and when investing in tools, software, and other business ventures.

11. Review Your Success Ratios

Your success will also be contingent on customer satisfaction. Are your customers pleased with your services? Are they referring friends and family?

If your success ratios are looking good but your finances aren’t matching up, you may be overspending on certain aspects of your business. Look at your records to see where the bulk of your money is going. Cut back if necessary.

12. Revisit Your Real Estate Business Plan Regularly

Your business plan is not set in stone. It’s a good idea to check it on a regular basis so you can revise it in accordance with your current needs. You may also want to create a new business plan if you decide to change up your business model.

A real estate business plan is a valuable tool for agents. It will keep you on course in attaining your goals. This template will help you devise a plan that is best suited to your professional needs. We wish you the best of luck in moving your company forward.

You’re a successful real estate agent, but you’d like to step to the next level. To do that, you want to create a better business plan for next year. So, how do you start? By filling out that form your manager gave you, asking for your goals for next year? Or, maybe you’re attending those trainings where seminar gurus give you 30 things to do next year. That will put you in a quandary because you don’t know how to choose! Please don’t leap to either one. Before you commit, take a look back at your last year (In the strategic planning process, it’s called the ‘ business review’.) Using the same thought process successful businesses use to create effective business plans will give you clarity.

Time To Scope Your Business Plan: Small Adjustments Pay Big Dividends

You and your business are unique.

Don’t copy someone else’s plan or commit to pie in the sky numbers until you know your three business indicators here. Armed with that information, you can pick and choose your actions and goals wisely, because you know they will work for you.

Building Your Business Best: From working with agents in my business planning courses and systems, I’ve observed that many agents don’t build a business plan around their best source of business: ‘sold’ customers and clients. Marketing surveys show that it costs six to nine times as much to get a new customer as to keep an old one. So, if you spend more money on your best source, and less on your other sources, you’ll optimize your investment.

3. How ‘delighted’ are your clients? Most so-called ‘business plans’ in real estate merely are goal-setting grids. Focusing only on the end results suggests that the ends justify the means. However, the consumer sure doesn’t think so! These goal setting grids alone lead agents to miss the point of the decade: Top-flight customer service begets more business. That is, it’s not just what you do, but how you do it. What level of service are you providing? Is it just good enough to get through the transaction? Or, is it so great that your clients are thoroughly delighted ? (Delighted consumers refer business to you–less cost and more effort equals big pay-offs, right?)

Build Delight into your Business Plan

Don’t Worry About the Tactics

If you’ve been gathering those dozens of tactics seminar gurus have suggested you MUST do, your head is probably spinning. That’s not the way to go about creating an effective business plan. Instead, take time to use the strategic planning process, which includes your business review. Commit one hour out of your day now to assess the three areas here and plan adjustments. The bonus: With your answers, you can pick from that myriad of action plans you’ve gathered and choose the ones that support your major goals. Now you have the ‘why’ for your plan, and you’ll be inspired to create and implement your unique business plan.

About the Author

Chris Heller brings 27 years of experience in real estate. Chris serves on the AgentAdvice Editorial Board and is the Chief Real Estate Officer at OJO Labs. Chris brings deep expertise having held influential industry positions including CEO of mellohome and former CEO of Keller Williams Realty International.

Last Updated: 12/29/2023

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Create a Real Estate Business Plan: Template, Tips & More

A real estate agent business plan is a document that outlines your comprehensive strategy to grow your real estate business. It outlines important milestones of your approach, identifying what your goals are and how you will achieve them.

Because of the nature of the real estate business, you can construct plans as a broker, agent, etc. There are several ways to focus your goals and tactics when you are writing a real estate business plan, and each specific role you have will change what you’re trying to achieve and how you will do it.

It’s fundamentally important to remember that in real estate, there are two things to keep on the top of your mind:

• You are your own boss and manage your own business.
• Being busy doesn’t always mean that you’re making money.

Combining these two important thoughts leads us to one conclusion — that having a written-out plan will help determine what you’re trying to accomplish and will help keep you committed to a specific plan of action. A business plan for real estate agents is sure to help you identify measurable goals while helping you stay on a predetermined route to reach your ambitions.

Additionally, a plan will identify prospective issues you expect to run into and how you plan to overcome them. The plan will assign roles and responsibilities, and allow you to measure your success as your business progresses.

It’s important to know that you’re not in this alone – we have an experienced team of coaches who can help you  create a real estate business plan that makes it simple and easy.

Why Create a Real Estate Business Plan?

Studies  have shown that creating a business plan for real estate can increase your chance of success by 12%. Additionally, it can raise your chances of success by 27% when you commit to writing a real estate business plan and combine it with other things like talking to prospective customers, making marketing materials, and getting yourself ready for business.

What’s more, you will be taken more seriously by potential business partners, brokers, and banks because you have dedicated time to sit down and devise a written plan that precisely outlines the actions you plan to take. This shows that you have placed significant personal investment in your business, and gives others peace of mind that they can join you in this venture.

A real estate business plan gives you a clear direction and an operational checklist for identifying your goals. Some questions it will answer are:

• Who is my prospective client?
• How much do I want to earn?
• What do my sales need to look like to reach my ideal take-home pay?
• How will I cover the expenses of my business?

A plan is not set in stone and allows for adjustments as situations arise – but should be thoroughly devised enough to help you overcome foreseeable challenges like identifying leads and finding funding money to get started.

How to Start

Executive summary.

The executive summary of a real estate business plan establishes your hopes and dreams, a broad overview of how you plan to accomplish them, and highlights from the research used to support your decisions.

It should identify who your potential clients are, the areas you plan to focus on, and any potential sales opportunities (for example, the average house in this area is $450k). If there are any competitive assessments, those are also important to note here.

In many ways, consider this your elevator pitch. Given 30 seconds, or the amount of time you were in an elevator with someone, how would you describe your ability to  be profitable in real estate ?

Write a Detailed Business Description

If you’ve ever seen the show, “Shark Tank,” you’d be familiar with how the business owner stands in front of the investors and shares their story about why they should invest in their product. This is the detailed business description of your plan, where you tell what inspired you to get involved in real estate.

The description will highlight the opportunity and how you plan to make the most of it, while answering ‘who, what, when, where, how, and why’. Who is your prospective client? What makes you different and what is your client looking for? When are they typically looking to buy or sell their property? How do they typically start their search or process of selling their home?  Questions like these  will help shape your detailed business description to answer questions that you might not think about at first.

Perform a SWOT Analysis

If you’re unfamiliar with the term “SWOT”, it stands for (S)trengths, (W)eaknesses, (O)pportunities, (T)hreats. When applying a SWOT analysis to writing a real estate business plan, the coined term helps you identify some of the core questions that arise when planning.

Strengths address what makes you different and a better choice than your competition. Will you be more knowledgeable? Have you lived in the area you’re targeting your whole life? Are you a well-known member of the area who already has created a personal brand that will go far in real estate?

Weaknesses address the exact opposite. What things are you lacking? What things do others do better? Naturally, if you’re breaking into real estate, one of the first things you’d note is experience. Having multiple weaknesses isn’t a  bad  thing. It means you’ve identified potential issues and how to overcome them. For example, a new agent with experienced coaches can quickly overcome the example weakness.

Creating a Strategic Real Estate Business Plan

Defining your marketing strategy.

As much as you would like to be the perfect fit for all clients, the reality is that you are going to have a specific type of client that’s going to work the best with you. Maybe it’s someone from a specific area of town, first-time homebuyers, those using specific types of financing options, or those in the Armed Forces.

Identifying your market niche isn’t going to limit you to a specific clientele, but it’s going to direct your marketing and branding so that you’re not throwing lots of things and hoping that something sticks. This means saving time and money by directing your marketing efforts to the most meaningful ways, giving you the biggest bang for your buck.

Understanding the marketing strategy aspect of your real estate business plan will help you know who your target is, what their defining characteristics are, what services they are seeking, and help you understand how to grow those specific relationships.

Understanding  how you will generate leads  is incredibly important in developing your plan. If you don’t have leads, you won’t have sales — which means you won’t make money. Because of the nature of the business, you’ll need to understand how prospective clients start the process (which is usually through looking at things online).

Creating a Financial Plan

An important aspect of writing your business plan will always include money. Here you will identify your expenses, income, and estimate your sales goals. It’s important to create realistic and well-thought-out measurements in this section, to understand how your plan will come together.

When looking at your expenses, consider all things that will change for you on a licensing, personal, and business level. Licensing may seem self-explanatory, but ongoing education, covering multiple states, and other things might pop up. Personal expenses are also easily overlooked — will you need to buy different clothes, will a new smartphone be important to your work, and will your cost of gas rise? Business expenses are things like your broker fees, advertising costs, and other things often charged directly from your office.

A true financial plan is not a rough collection of estimates or guesstimates. It’s a close look at the reality of the costs you will be facing when you choose to start on the endeavor, and a true understanding of what it will take to achieve your goals. One of the basic goals you will look at financially is the ability of real estate to keep you economically profitable in consideration of your time and resources.

Analyze Your Local Competition

In-depth research into your local competition will help you beyond your SWOT analysis. When you’re looking at other offices that might be competing with you, consider what sets you apart and makes you different. Also,  use this competitive insight to grow your brand  and sharpen the services that you offer to clients.

For example, if your focus is on first-time homebuyers, are there any competitors that also have this focus? What do they do that seems to work? What can you offer that they don’t? There are generally four areas that will set you apart in regards to your competition; the product (your brand and focus), the price (your commission and price you seek for your clients), the place (your ideal market you’ve chosen to focus on), and promotion (meaning the way you’ll choose to market to generate leads).

Understand Your Ideal Customer

Understanding your customer is critical in writing a real estate business plan. Without that important link, you won’t meet your goals, your marketing dollars will be wasted, and your time will be spent without result.

The important things to know about your customer are:

• How do you reach them? Will they respond better to emails, texts, or calls?
• What matters to your clients? Is it more space, interior luxury, or location?
• What brand does your client subscribe to? Will they value Walmart or Whole Foods more?
• What matters most to your prospective buyer? Is it space, price, or something else?
• What is your ideal demographic? This is age, sex, etc.

Having a firm grasp on these important things will help you develop your plan so that you can speak to what your market research is telling you. Perhaps your opportunity is in selling new homes in an up-and-coming area, or to military families who have been given new orders near a base. Referrals and leads will always attract outside of your ideal mindset, but this will help you focus your efforts.

Implementing Action Plans

An action plan is a carefully considered set of steps to take in  achieving a specific goal . For example, if your goal is to get ten new leads a month, an action plan will help you get there. An action plan establishes a clear goal and the different things that need to be done to reach your objective.

You might have different action plans for marketing, closing sales, ongoing education and personal development, social media goals, etc. All of these individual action plans will help carry your real estate business plan to fruition.

Evaluating and Revising Your Plan

Your business plan is sure to be a living document as time goes on. With a constantly evolving real estate market, it is critical to stay up to date with the latest news – not only for the industry, but also for the markets you specialize in. As you continue to meet and shake hands with individuals, new doors will open, offering you opportunities that you probably didn’t consider when you originally developed your plan.

For example, maybe you’ve met a developer who’s asked you to help list their properties. What you learn from your clients will be equally important to your plan – if things don’t matter, save time and resources by removing them. Additionally, if there are things missing (like virtual open houses, alternative social media focuses, etc), find a way to incorporate them into your plan.

There’s something to be said for pulling from the experience of others, and  having an experienced real estate coach look over and help develop your real estate business plan is a great way to jump past the typical pitfalls new agents face.  A new agent starting out , dreams of the financial freedom to spend more time with their family and friends. Skipping over the learning curve by having an experienced professional will only help you achieve your goals faster.

10 Things Your Real Estate Business Plan Needs (FREE Template)

A real estate agent business plan is essential for success in today’s competitive market. It helps you set clear goals, define your vision, and outline the steps to achieve short-term and long-term objectives. As a real estate professional, having a well-crafted business plan can be the difference between being a top producer and struggling to make ends meet.

In your business plan, you’ll want to start by creating a vision statement that outlines the purpose of your real estate business and reflects your values. Setting firm goals will help you stay accountable and focused, allowing you to adapt to market changes or growth and remember that your business plan should be fluid and up-to-date to stay aligned with your ultimate objectives.

Your real estate agent business plan should be thorough, covering various aspects such as market analysis, organization structure, and marketing strategies. By having a comprehensive plan, you’ll be better equipped to navigate the challenges and seize the opportunities that come your way, ensuring your real estate business flourishes.

Understanding Your Target Market

Identifying your ideal client.

Understanding your target market is crucial to establish a successful real estate business plan. Begin by identifying your ideal client. Consider factors that may define your target clients, such as age, income level, family status, and property preferences. Reflect on your strengths as an agent and which clients you connect best with. This will help you focus your marketing efforts and create tailored strategies for your target audience.

Market Segmentation

Market segmentation divides your target market into smaller, more specific groups based on shared characteristics. In real estate, you can segment your market into categories such as:

• First-time homebuyers
• Empty nesters

By segmenting your market, you can tailor your services and communication strategies according to the unique needs of each group. This will lead to more effective marketing efforts and a better understanding of your potential clientele.

Analyzing Local Market Trends and Opportunities

Gather data on your local real estate market to identify trends and opportunities for your business. Analyze factors like:

• Market growth
• Market saturation
• Local property values
• Employment rates
• Infrastructure development
• Population demographics

By analyzing local market trends, you can identify areas with potential growth or areas that are becoming overly saturated. Use this information to adapt your services and expertise to market conditions, helping you stand out among competitors and position yourself as an expert in your niche.

Remember, a comprehensive understanding of your target market is essential for shaping your real estate agent business plan. By identifying your ideal clients, segmenting the market, and analyzing local market trends and opportunities, you’ll be better equipped to create tailored marketing strategies and make informed business decisions. This will ultimately contribute to the success and growth of your real estate business.

Lead Generation Strategies

Building an online presence.

To create a robust lead generation plan, build a strong online presence. A real estate agent must have a well-designed and user-friendly website to capture leads. Keep these factors in mind:

• Make sure your website reflects your branding and expertise
• Optimize your site for search engines to enhance its visibility in search results
• Include clear calls-to-action (CTAs), so potential clients can easily contact you
• Utilize high-quality images and videos to showcase properties
• Share helpful and informative content through a blog or resources section

You can also leverage social media channels to expand your reach and showcase your expertise in the industry. Focus on the platforms most relevant to your target audience and share valuable content related to real estate, local events, or home improvement tips.

Networking and Referrals

Building a strong professional network is essential for generating quality leads. Here are some strategies to boost your referral pipeline:

• Attend networking events, conferences, or workshops in your area. Engage with professionals in real estate or related industries
• Establish relationships with local businesses and community organizations
• Hold open houses or host educational seminars to engage potential clients in person
• Develop relationships with past clients and ensure you stay top of mind so they recommend you to their connections

Additionally, create a referral program that rewards clients and other referrers for sharing your services with their network. This will incentivize them to talk about you and help expand your reach.

Traditional Marketing Methods

Despite the increasing importance of digital marketing, traditional methods still have their place in generating leads for real estate agents:

• Send direct mail campaigns, like newsletters or postcards, to targeted neighborhoods, highlighting your strengths and successes
• Advertise in local print media, such as newspapers or specialized real estate publications
• List your services and properties in industry-specific directories, both online and offline
• Design and distribute eye-catching flyers, brochures, and business cards
• Participate in community events or sponsor local charities to enhance your company’s reputation and visibility

Make sure to keep track of the effectiveness of each lead generation method and evaluate their strengths and weaknesses. This will help refine and improve your overall marketing strategy and ensure you invest resources into the most productive channels.

Lead Conversion Techniques

Building rapport and trust.

To build rapport and trust, focus on the following:

• Be genuine and authentic with your prospects, showcasing your expertise and knowledge.
• Listen actively, taking the time to understand their concerns and needs.
• Display empathy towards their situation, offering tailored solutions for their specific problems.
• Stay engaged through the entire process, from the first interaction to closing.

Qualifying Leads

When it comes to qualifying leads:

• Ask open-ended questions to gauge their needs, timeline, and motivation for buying or selling
• Inquire about their financial situation and any potential barriers they may have
• Learn more about their preferred neighborhoods, housing type, and other preferences
• Prioritize leads based on their level of interest and readiness to move forward

Effective Communication and Follow-Up Strategies

For better communication and follow-up:

• Establish a consistent schedule for checking in on leads, such as every few days or weekly
• Personalize your communication, tailoring messages to each lead’s unique situation and preferences
• Practice active listening and respond thoughtfully to their questions or concerns
• Utilize several communication channels, including email, phone calls, text messages, and social media

Utilizing CRM Systems for Lead Management

Leveraging CRM systems can help you organize and optimize your lead management process:

• Track important lead information and interaction history in a centralized location
• Set reminders for follow-up tasks, appointments, or important milestones
• Analyze your leads’ behavior to understand their needs better and provide personalized service
• Create targeted marketing campaigns to engage your leads and nurture them toward conversion

By implementing these techniques and focusing on leads, marketing strategies, and communication, you’ll be well on your way to creating a thriving real estate agent business.

Closing Deals and Earning Commissions

Negotiation tactics.

When closing deals, it’s crucial to employ effective negotiation tactics to help both you and your client reach a favorable outcome. Some negotiation tactics include:

• Understanding the market: Know the local market trends and use this information when discussing price adjustments or concessions.
• Compromise: Find common ground and offer reasonable solutions to meet both parties’ needs.
• Leverage: Use your expertise in the real estate industry to highlight your client’s strengths and make convincing arguments.

Handling Objections and Overcoming Challenges

As a real estate agent, you’ll encounter objections and challenges in closing deals. To address them efficiently, consider the following points:

• Listen to the client’s concerns and empathize with their situation.
• Identify the objection: Determine the root cause of the objection and respond with a compelling solution.
• Maintain professionalism: Stay calm and composed, avoiding confrontational behavior.

Preparing and Presenting Offers

Presenting a well-prepared offer is vital to increasing the chances of closing a deal. Keep in mind:

• Research: Analyze comparable properties in the area to establish a competitive price for the offer.
• Documentation: Ensure that all necessary documents, such as pre-approval letters and proof of funds, are in order.
• Presentation: Employ clear and concise communication when presenting the offer, highlighting its benefits to the seller.

Managing the Transaction Process and Paperwork

Effectively managing the transaction process and paperwork helps keep the deal on track, which includes:

• Organization: Maintain an organized system for tracking important deadlines and required documents.
• Communication: Regularly update all parties involved in the transaction, ensuring they know the progress and address any concerns.
• Attention to detail: Ensure all forms, contracts, and other documents are accurate and complete.

By successfully closing deals, you’ll earn commissions based on your agreed split with your broker. For instance, if you close a deal worth $350,000 with a 6% commission rate, the gross commission income will be $21,000. If your commission split with your broker is 70/30, you’ll earn $14,700 while your broker receives $6,300. Utilizing the strategies discussed in this section will help you maximize your commission income and prove beneficial to your real estate business plan.

Client Retention and Building Repeat Business

Maintaining client relationships after closing.

Building lasting relationships with your clients is essential for repeat business and referrals. After closing a deal, continue to provide value by offering support with any post-closing issues, such as paperwork or maintenance concerns. Keep in touch with your clients and remember important milestones, such as anniversaries or birthdays. Show appreciation for their trust in you by sending thoughtful gifts or cards or simply checking in periodically.

Asking for Referrals and Testimonials

Word-of-mouth marketing is an incredibly powerful tool in the real estate industry. Encourage your satisfied clients to share their positive experiences with friends and family. To achieve this, be proactive in asking for testimonials and reviews, which you can later showcase on your website, social media, and other marketing materials. Here are some strategies to obtain them:

• Reach out via email or phone, and kindly request a testimonial or referral
• Provide a simple template to make it easy for clients to write a review
• Offer incentives, such as discounts on future services or gift cards, to show gratitude for their time and effort

Staying Top-of-Mind Through Regular Communication and Updates

Establish regular communication with your past clients to stay top-of-mind and generate repeat business. Keep them informed about the latest market trends, neighborhood developments, or listings that interest them. Here are some communication tactics you can employ:

• Send personalized monthly or quarterly e-newsletters
• Share relevant content, such as articles or videos, on your social media platforms
• Organize events, like client appreciation parties or educational seminars, to maintain connections and foster new ones

Maintaining client relationships, requesting referrals, and staying top-of-mind through regular updates will strengthen your real estate business with repeat clients and new prospects. Remember, satisfied customers are the key to long-term success in the real estate industry.

Measuring Success and Adjusting Your Strategies

Setting goals and key performance indicators (kpis).

To measure the success of your real estate agent business plan, start by setting SMART goals (Specific, Measurable, Achievable, Relevant, and Time-bound). These can serve as benchmarks for success and provide direction on areas to focus your efforts. Consider setting goals for various aspects of your business, such as sales volume, new client acquisition, and customer satisfaction.

In addition to your goals, establish key performance indicators (KPIs) to track your progress. KPIs are quantifiable metrics that help you evaluate the effectiveness of your strategies. Examples of KPIs for a real estate agent business plan include:

• Number of new leads generated per month
• The conversion rate of leads to clients
• Average days on market for properties
• Percentage of listings sold

Tracking and Analyzing Results

With your goals and KPIs established, continually collect and analyze data to track your progress. Regularly monitoring your results allows you to identify trends, spot potential problems, and evaluate the effectiveness of your marketing efforts. Some methods to track your data include:

• Using a CRM system to manage client relationships and interactions
• Employing analytics tools to evaluate the success of digital marketing campaigns
• Conducting a SWOT analysis (Strengths, Weaknesses, Opportunities, Threats) to identify areas where you excel or need improvement

Pay close attention to competitor performance and market trends to better understand how your strategies compare and identify any gaps you may need to address.

Adapting and Optimizing Your Strategies Based on Data

Once you’ve gathered and analyzed your data, use insights to adapt and optimize your strategies. Make data-driven decisions to improve your marketing efforts, streamline processes, and better allocate resources. Some steps you can take include:

• Adjusting your marketing budget and tactics based on your marketing ROI
• Revisiting your goals and KPIs to ensure they still align with your overall business objectives
• Fine-tuning your pricing strategies or the type of properties you focus on to meet market demand better

Maintaining a proactive approach to adjusting your strategies will keep your business plan agile and responsive to the changing real estate market. This will go a long way in helping you achieve the success you envision for your real estate agent business.

Time Management and Organization

Prioritizing tasks and setting a daily schedule.

In your real estate agent business plan, it’s crucial to have a time management and organization strategy. Start by prioritizing tasks that align with your [business goals]. Break down tasks into daily, weekly, and monthly goals. Then, create a daily schedule following the block scheduling method:

• List your key tasks for the day.
• Assign specific time blocks for each task.
• Stick to the schedule and avoid multitasking.

You’ll notice increased productivity and improved time management with this approach.

Using Productivity Tools and Apps

Take advantage of productivity tools and apps to help you stay organized and manage your time efficiently. Some popular tools for real estate agents include:

• Calendars: Apps like Google Calendar or Outlook can help schedule appointments and manage deadlines.
• Task Managers: Utilize tools like Trello, Asana, or Todoist to manage your projects and collaborate with your team.
• Time Tracking: Apps such as Toggl or Harvest provide insights into your work habits, helping you identify areas for improvement.

Remember to limit the number of tools you use to avoid digital clutter and duplicate information.

Delegating and Outsourcing Tasks When Necessary

As a real estate agent, delegating and outsourcing non-core tasks is essential to focus on your primary responsibilities. Here are some tasks you can consider delegating:

Identify areas where your expertise may not be as strong or where your time can be better spent, and consider outsourcing those tasks to professionals. This approach will help you manage your workload and improve the quality of your services.

Ongoing Education and Professional Development

Staying up-to-date with industry trends and changes.

To stay competitive in the real estate market, you must keep up with industry trends and changes. By monitoring resources like the National Association of Realtors (NAR), California Association of Realtors (CAR), and multiple listing services (MLS), you can stay informed about the latest developments in your field. Set aside time to read industry publications, attend webinars, listen to podcasts, and follow industry-leading professionals on social media.

Pursuing Relevant Certifications and Designations

Continuing education is crucial for staying current in the fast-paced real estate industry. Pursue relevant certifications and designations to add credibility and value to your practice. Organizations like NAR and CAR offer various designations demonstrating your expertise and commitment to professionalism to clients and colleagues.

Examples of real estate certifications and designations include:

• Accredited Buyer’s Representative (ABR)
• Certified Residential Specialist (CRS)
• Green Designation (Green)
• Seniors Real Estate Specialist (SRES)

To obtain these certifications, you must complete specific coursework, pass exams, and maintain membership in the relevant organizations.

Participating in Networking and Learning Events

Engaging in networking and learning events within the real estate community can help you build relationships, share ideas, and learn from the experiences of others. Attend conferences, workshops, and local meetups relevant to your niche, region, or areas of interest. Not only will this enhance your industry knowledge and skills, but it can also be an opportunity to form valuable connections that will benefit your business growth.

In summary, staying up-to-date with industry trends, pursuing certifications and designations, and participating in networking events can help you maintain and develop your skills as a real estate professional. Committing to continuous learning and professional development is essential to ensure your long-term success in the real estate business.

A well-structured business plan is essential for success as a new real estate agent. With a solid plan, you can set your goals, identify your target market, and analyze your competition. A comprehensive business plan lets you plan your marketing strategies, map your operating expenses, and create revenue projections.

To get started, consider using a business plan template tailored to real estate agents’ needs. This will give you a framework to follow as you develop your plan.

Developing a business plan is just the first step in the process. You need to take action and implement your strategies to realize your goals and achieve success. Revise your plan regularly, adapting and updating it as needed. This will ensure you stay on track with your goals and remain competitive in the ever-changing real estate market.

As a new real estate agent, taking bold steps toward your objectives may feel intimidating. However, trust your plan, apply your outlined strategies, and stay persistent. Your dedication will pay off in the long run.

Starting a career in real estate can be challenging, but you don’t have to face the journey alone. There are numerous resources and support networks available to help new real estate agents excel:

• Professional networks : Join local real estate associations and online forums to connect with experienced agents, ask questions, and expand your knowledge.
• Mentors : Seek accomplished real estate agents who can offer guidance, share valuable experiences, and provide personalized advice.
• Training and education : Keep your skills fresh by attending workshops, participating in webinars, and pursuing continuing education courses relevant to your field.

By leveraging these resources and committing to your business plan, you are setting yourself up for a successful career in real estate. Don’t forget to celebrate your achievements along the way and take pride in your progress. Now is the time to take action; you will surely achieve your goals with determination and hard work.

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Blog Business

5 Real Estate Business Plan Examples & How to Create One?

By Danesh Ramuthi , Nov 28, 2023

Crafting a business plan is essential for any business and the real estate sector is no exception. In real estate, a comprehensive business plan serves as a roadmap, delineating a clear path towards business growth. 

It guides owners, agents and brokers through various critical aspects such as identifying target markets, devising effective marketing strategies, planning finances and managing client relationships.

For real estate businesses, a well-written plan is crucial in attracting potential investors, showcasing the company’s mission statement, business model and long-term income goals.

So, how can you write one?

Leveraging tools like Venngage Business Plan Make r with their Business Plan Templates to create your own real estate business plan can be transformative.

They offer a lot of real estate business plan examples and templates, streamlining the process of crafting a comprehensive plan.

Click to jump ahead: 

• 5 real estate business plan examples

How to write a real estate business plan?

• Wrapping Up

5 Real estate business plan examples

As I have said before, a well-crafted business plan is a key to success. Whether you’re a seasoned agent or just starting out, examples of effective real estate business plans can offer invaluable insights.

These examples showcase a range of strategies and approaches tailored to various aspects of the real estate market. They serve as guides to structuring a plan that addresses key components like market analysis, marketing strategies, financial planning and client management, ensuring a solid foundation for any real estate venture.

Real estate business plan example

There are various elements in a real estate business plan that must be integrated. Incorporating these elements into a real estate business plan ensures a comprehensive approach to launching and growing a successful real estate business. 

What are they?

• Executive summary: The executive summary is a concise overview of the real estate business plan. It highlights the mission statement, outlines the business goals and provides a snapshot of the overall strategy. 
• Company overview: An overview on the history and structure of the real estate business. It includes the company’s mission and vision statements, information about the founding team and the legal structure of the business. 
• Service: Here, the business plan details the specific services offered by the real estate agency. This could range from residential property sales and leasing to commercial real estate services. The section should clearly articulate how these services meet the needs of the target client and how they stand out from competitors.
• Strategies: A very crucial part of the plan outlines the strategies for achieving business goals. It covers marketing strategies to generate leads, pricing strategies for services, and tactics for effective client relationship management. Strategies for navigating market shifts, identifying key market trends and leveraging online resources for property listings and real estate listing presentations to help with lead generation are also included.
• Financial plan: The financial plan is a comprehensive section detailing the financial projections of the business. It includes income statements, cash flow statements, break-even analysis and financial goals. Besides, a financial plan section also outlines how resources will be allocated to different areas of the business and the approach to managing the financial aspects of the real estate market, such as average sales price and housing market trends.

Read Also: 7 Best Business Plan Software for 2023

Real estate investment business plan example

A real estate investment business plan is a comprehensive blueprint that outlines the goals and strategies of a real estate investment venture. It serves as a roadmap, ensuring that all facets of real estate investment are meticulously considered.

Creating a business plan for real estate investment is a critical step for any investor, regardless of their experience level Typically, these plans span one to five years, offering a detailed strategy for future company objectives and the steps required to achieve them.

Key components:

• Executive summary: Snapshot of the business, outlining its mission statement, target market, and core strategies. It should be compelling enough to attract potential investors and partners.
• Market analysis: A thorough analysis of the real estate market, including current trends, average sales prices and potential market shifts.
• Financial projections: Detailed financial plans, including income statements, cash flow analysis, and break-even analysis.
• Strategy & implementation: Outlines how the business plans to achieve its goals. This includes marketing efforts to generate leads, pricing strategies and client relationship management techniques.
• Legal structure & resource allocation: Details the legal structure of the business and how resources will be allocated across various operations, including property acquisitions, renovations and management.

Real estate agent business plan example

A real estate agent business plan is a strategic document that outlines the operations and goals of a real estate agent or agency. It is a crucial tool for communicating with potential lenders, partners or shareholders about the nature of the business and its potential for profitability.

A well-crafted real estate agent business plan will include

• Where you are today: A clear understanding of your current position in the market, including strengths, weaknesses and market standing.
• Where you aim to be: Sets specific, measurable goals for future growth, whether it’s expanding the client base, entering new markets or increasing sales.
• How can you get there: Outlines the strategies and action plans to achieve these goals, including marketing campaigns, client acquisition strategies and business development initiatives.
• Measuring your performance: Defines the key performance indicators (KPIs) and metrics to assess progress towards the set goals, such as sales figures, client satisfaction rates and market share.
• Course correction: Establishes a process for regular review and adjustment of the plan, ensuring flexibility to adapt to market changes, shifts in client needs and other external factors.

For real estate agents, a comprehensive business plan is not just a roadmap to success; it is a dynamic tool that keeps them accountable and adaptable to market changes.

Realtor business plan example

A realtor business plan is a comprehensive document that outlines the strategic direction and goals of a real estate business. It’s an essential tool for realtors looking to either launch or expand their business in the competitive real estate market. The plan typically includes details about the company’s mission, objectives, target market and strategies for achieving its goals.

Benefits of a realtor business plan and applications:

• For launching or expanding businesses: The plan helps real estate agents to structure their approach to entering new markets or growing in existing ones, providing a clear path to follow.
• Securing loans and investments: A well-drafted business plan is crucial for securing financing for real estate projects, such as purchasing new properties or renovating existing ones.
• Guideline for goal achievement: The plan serves as a guideline to stay on track with sales and profitability goals, allowing realtors to make informed decisions and adjust strategies as needed.
• Valuable for real estate investors: Investors can use the template to evaluate potential real estate businesses and properties for purchase, ensuring they align with their investment goals.
• Improving business performance: By filling out a realtor business plan template , realtors can gain insights into the strengths and weaknesses of their business, using this information to enhance profitability and operational efficiency.

A realtor business plan is more than just a document; it’s a roadmap for success in the real estate industry. 

Writing a real estate business plan is a comprehensive process that involves several key steps. Here’s a detailed guide to help you craft an effective business plan :

• Tell your story : Start with a self-evaluation. Define who you are as a real estate agent, why you are in this business and what you do. Develop your mission statement, vision statement and an executive summary​​.
• Analyze your target real estate market : Focus on local market trends rather than national or state-wide levels. Examine general trends, market opportunities, saturations, and local competition. This step requires thorough research into the real estate market you plan to operate in​​.
• Identify your target client : After understanding your market, identify the niche you aim to serve and the type of clients you want to target. Create a client persona that reflects their specific needs and concerns​​.
• Conduct a SWOT analysis : Analyze your business’s Strengths, Weaknesses, Opportunities and Threats. This should reflect a combination of personal attributes and external market conditions​​​​.
• Establish your SMART goals : Set specific, measurable, attainable, realistic and timely goals. These goals could be financial, expansion-related or based on other business metrics​​​​.
• Create your financial plan : Account for all operating expenses, including marketing and lead generation costs. Calculate the number of transactions needed to meet your financial goals. Remember to separate personal and business finances​​.
• Revisit your business plan to monitor & evaluate : Treat your business plan as a living document. Plan periodic reviews (quarterly, semi-annually or annually) to check if your strategies are advancing you toward your goals​​​​.
• Defining your mission & vision : Include a clear mission and vision statement. Describe your business type, location, founding principles and what sets you apart from competitors​​.
• Creating a marketing plan : Develop a marketing plan that addresses the product, price, place and promotion of your services. Determine your pricing strategy, promotional methods and marketing channels​​.
• Forming a team : Ensure the cooperation of colleagues, supervisors and supervisees involved in your plan. Clarify their roles and how their participation will be evaluated​​.

Related: 15+ Business Plan Examples to Win Your Next Round of Funding

Wrapping up

The journey to a successful real estate venture is intricately linked to the quality and depth of your business plan. From understanding the nuances of the real estate market to setting strategic goals, a well-crafted business plan acts as the backbone of any thriving real estate business. Whether you’re developing a general real estate business plan, focusing on investment, working as an agent, or operating as a realtor, each plan type serves its unique purpose and addresses specific aspects of the real estate world.

The examples and insights provided in this article serve as a guide to help you navigate the complexities of the real estate industry. Remember, a real estate business plan is not a static document but a dynamic blueprint that evolves with your business and the ever-changing market trends.

Crafting a strategic real estate business plan is a crucial step towards achieving your business goals. So, start shaping your vision today with Venngage.

Explore venngage business plan maker & our business plan templates and begin your journey to a successful real estate business now!

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The Ultimate Real Estate Agent Business Plan

Do you have your own real estate agent business plan?

Let’s be honest, starting a career in real estate is like launching a new business. As an agent, you are your own brand. You have to find your own leads and nurture your own clients. And ultimately, you’re responsible for the production and financial success of your business.

The problem is that standard real estate courses don’t teach agents how to be business owners. Did your real estate courses help you craft your own real estate agent business plan? Mine certainly didn’t!

And that’s a real shame because business planning is key to being a successful real estate agent! This isn’t an industry you can muddle your way through. You need to create a roadmap to success. A path to show you the way forward when business gets tough.

And that’s what this post is all about: creating The Ultimate Real Estate Agent Business Plan to help your real estate business succeed!

Quick note: this article was originally published in 2019; this is the new, updated version.

Before You Jump Into Your Real Estate Agent Business Plan

Before we get started, you should decide how you’re going to document your real estate agent business plan.

• A physical notebook: Putting pen to paper can be a powerful motivator! If you’re a notebook-keeper, grab that notebook and start writing.
• A doc: Of course some of us prefer the paperless route. You can just open a blank Google Doc or Word Doc and start typing.
• A ready-to-use template: You can find inexpensive business plan templates on Etsy. If you’re looking for a template that perfectly mirrors the steps in this post, check out The Ultimate Real Estate Agent Business Plan by Key Real Estate Designs .

There’s no right or wrong way to document your real estate agent business plan. The important thing is to pick whatever method feels natural to you so that you can complete this critical business planning process.

Word of warning: this is going to be a longgggggggggggg post! We have a whole lot of ground to cover. For easy reference, here is an outline of what to include in a real estate agent business plan:

Branding Know Your Client Get Clear on Your Offer Transform Your Offer into a Vision Finance Performance from the Past Year Projections for the Upcoming Year Income Goal Tracking Long-Term Planning Marketing Know Where Your Leads are Coming from Schedule Your Marketing Activities Add New Marketing Activities Each Year Track Your Results Operations Services Supplies and Vendors Your Team Lead Follow-up Building Referrals

Let’s get to it!

1. Branding

The branding chapter of your real estate agent business plan consists of three main sections:

• Knowing Your Client
• Getting Clear on Your Offer
• Transforming Your Offer into a Vision

1. Know Your Client

Step Number One is all about knowing your audience. Starting the branding process from your clients’ perspective will help keep your real estate agent branding focused on your clients’ needs. So let’s pinpoint your ideal client first, and then we’ll figure out how to attract them with branding.

Choose Your Niche

Don’t be that agent who tries to appeal to all buyers and sellers in your area. By trying to appeal to everyone, you’ll never stand out to anyone. You need to niche down so that you are a perfect fit for the clients you most want to attract.

Many agents are hesitant to choose a niche because they don’t want to leave potential clients on the table. But there’s a big problem with being open to all clients: you’re competing with all agents.

But, if you niche down, you’re only competing with a handful of other agents in your niche. Yes, the pool of potential clients is smaller, but the odds of securing those clients are far greater. Would you rather catch 1% of 1,000 fish or 25% of 250 fish? Go for the higher conversion rates by sticking to a niche and becoming the go-to agent for that group.

To be clear, choosing a niche doesn’t mean you don’t work with other clients; it just means you’re targeting your marketing efforts to resonate with a specific group. If a lead outside your niche falls into your lap, by all means, convert that lead into a client and closing!

There are lots of ways to niche down, and you can combine several of them to carve out your unique niche. As you consider niches, ask yourself what type of client you most enjoy working with. Here are a few ways to niche down:

• Buyer or Sellers: You should specialize in one or the other, but stay flexible when your sellers are also looking to buy and vice versa. By the way, buyer/seller is not a niche by itself; it’s just the starting point of focusing on your niche.
• Specific Neighborhoods: If you have a geographic farm, that’s your niche.
• Specific Price Points: Do you focus on luxury estates, starters/fixer-uppers, or somewhere in between?
• Life Events: You could help first-time buyers, downsizers, or people looking for their “forever home”.
• Occupations: If you have a military base nearby or a large employer in town, you could specialize in helping those members/workers get settled in a new home.
• Property Type: How about focusing on agricultural land, condos, or multifamily?

Not sure which direction to go? Learn more by exploring 5 profitable niches for real estate agents .

This goes without saying, but I’m going to say it anyway: protected classes are not niches. It’s never acceptable to niche by race, religion, age, etc.

Create Your Client Avatar

Once you determine your ideal niche (like first-time military vet buyers, for example), you want to learn everything you possibly can about that group. Remember, these aren’t just clients. They’re real people with very real dreams, fears, preferences, and motivations.

Creating an avatar (an imaginary persona of your typical client) forces you to focus on what your ideal clients need from you and how you can best serve them. This will also help you understand how to appeal to them through your real estate agent branding.

There are lots of factors to consider when creating your client avatar. Here are some of the most important:

• Goals (by the way, buying or selling are never the goals; consider why they want to buy or sell)
• How much your clients know about real estate (transactions in general, and the local market in particular)
• General demographics (age, gender, familial status, profession, annual income, formal education, etc. – again, you’re not filtering clients by any protected class, but you do need to have an idea of your average client’s demographics because that will factor into some of your real estate agent branding decisions)
• Where your client hangs out, online and offline

Just to reiterate, saying that your client avatar is a 30-year-old, unmarried female buyer doesn’t mean you’d ever discriminate against families with children. This avatar is simply an amalgamation of your typical client for the purpose of appealing to your target market with your branding efforts.

2. Get Clear on Your Offer

With your client clear in your mind, you can start to clarify your image, tailoring it to meet the needs of your client avatar.

Your Origin Story

We all know real estate agents are just superheroes without capes. And every good superhero has a solid origin story. What’s yours?

How did you come to be a real estate agent? What hurdles have you overcome to get to this point in your life? Which accomplishments are you most proud of? And how does that fit your client avatar’s expectations?

If you’re a native local, great! Part of your origin story is that you were born and raised in the area, so you know everything and everyone.

If you’re a transplant, great! San Diegan by birth, Angelino by choice. Still a great start to your story.

Write down your origin story. It’ll make a great addition to your professional bio !

Your Mission

Why are you doing what you’re doing? What drives you to hustle every day? And, again, how does that fit your client avatar’s expectations? Your personal mission should be meaningful to your clients.

Your Differentiator

Now’s the hard part: verbalizing your uniqueness.

Which of your prospective clients’ needs can you meet better than your competitors? That’s your differentiator.

Here are a few differentiator ideas:

• Best list-to-price ratio in your niche
• Best online presence
• Biggest professional network of investors
• Most experience with VA loans
• Only local agent who speaks Spanish

And if you’re really struggling to find your differentiator, how about offering something no one else is offering? Consider offering services like:

• Professional staging for all sellers,
• New home photo shoots for all buyers, or
• Complimentary annual property tax reviews to make sure your clients are never over-taxed (and if they are, you can offer your property tax appeal services on a contingency fee basis!).

There are a million ways to differentiate yourself. Figure out what’s going to make the biggest difference to your prospective clients.

Your 5 Magic Words

To fully cement your professional image, choose five magic words that best describe you and your brand. These magic words will guide all your real estate agent branding. If you look at your business cards, website, or marketing materials, and they don’t SCREAM these five words, then you’ll know something needs to be changed.

Your differentiator may immediately bring a word or two to mind. So might your client avatar.

Then you’re looking for words that convey an idea or emotion you want to resonate with your target audience.

These are going to be your five magic words. So own them and live them!

3. Transform Your Offer into a Vision

Now that you have a better understanding of your offer, you can turn it into a vision.

In this step, your unique real estate agent branding will really start to take shape!

Choose Your Brand’s Name and Tagline

Naming your brand is harder than most agents expect, mostly because many of the best names are already taken. You need a name that you can “.com” for your website, but that name also has to be available across all social media platforms. Here are a few pointers to simplify the process:

• Keep it under 15 characters. Otherwise, you’ll have to abbreviate your X (formerly Twitter) handle, which dilutes your branding.
• Think lifestyle and location .  MB Luxury, Venice Living, or Living in the OC for example. These all focus on the lifestyle of your target audience.
• Never incorporate your Broker’s name. Because 1) it’s probably trademarked and 2) you don’t want to tie your brand to your broker because that creates complications if or when you decide to part ways.
• Check to see if the domain name is available for your website. If you type your idea into Bluehost’s domain search , it will tell you if the name is available.
• Then check to see if the name is available on social media platforms. Is there already an @VeniceLiving on Insta?

If you’re struggling with this step, don’t let it prevent you from moving forward. When in doubt, use your name. If you have a unique name, it could be your brand name by itself. Otherwise, you could incorporate your name with your lifestyle or location. OC Estates by Sarah, Sean Sells Santee, or Lilly’s Life in LB.

Then you can craft your tagline. Skip the cheesy rhyming taglines of the last century. Instead, explain your differentiator in just a few words. That’s a much more powerful tagline.

Create a Mood Board

The best way to start visualizing your brand is to create a mood board. A mood board is basically just a collage of images with a cohesive look that reflects your idea of your brand. These could be patterns, lifestyle photos, design elements, and color swatches.

Here are a few examples:

Your mood board should be a visual reflection of your offer. If you offer fun and fresh service for first-time buyers, your mood board should scream fun and fresh with bright colors and trendy designs. And if you offer home-grown expertise in agricultural properties, your mood board should whisper farmhouse chic with natural colors and materials.

Want a shortcut?

If you don’t have time to scour the Internet looking for mood board images, just enter “Mood Board” or “Branding Board” on Pinterest. You’ll find tons of professionally curated boards to inspire your personal mood board.

But one quick word of caution: you could get stuck at this stage for weeks because there are so many engaging boards to see. My recommendation is to set a timer for 20 minutes. Browse away, pinning the images that really speak to you. Then use 10 additional minutes to narrow down your selections until you have a brand board you love.

Choose Your Official Brand Colors

One of the reasons I love the Mood and Branding Boards on Pinterest is that they usually come with a beautifully coordinated color palate.

Choosing colors is difficult for most of us because there are so many shades and it’s hard to know which colors best complement each other. Using the colors from a professionally designed board ensures that your colors all work together perfectly.

If you see a color you love, but can’t figure out exactly what color it is, here’s a quick and easy way to find out:

1. Save the image to your computer.

2. Upload that image to imagecolorpicker.com .

3. Click anywhere on the image to get the details for the color you want from the image.

You’ll be able to use the HTML code or the RGM code to get your colors just right on your website, marketing materials, and social media posts.

So you’ll always have perfectly matched brand colors!

Decide on Your Font(s) and Any Design Elements

It’s generally best to stick with two fonts: one bold, and one for easy readability. Your bold font will go on your headers, titles, and logo, and your readability font will be everything else.

Like with colors, you want your fonts to complement each other. There are lots of resources online to find font pairings. Here’s an example of some front combinations from Inkbotdesign.com :

Just make sure you have access to your chosen fonts on all the platforms you use (your website, your marketing design software, etc) as some platforms only offer limited font selections.

If you’re going to have any custom design elements (stripes, brush strokes, patterns, etc), now is also the time to select those.

Create Your Logo

Finally, it’s time to choose your logo.

This is another step that stalls lots of agents. But we have a shortcut to help you get this done quickly and easily.

Head to Etsy . They have lots of personalized logo packs at great rates.

Some Etsy sellers even offer custom-designed logos. If you don’t see an existing logo pack, you can just contact those sellers with your fonts, colors, brand name, and any of your unique design ideas, and they’ll get you set up in no time.

Before long, your target audience will start to recognize your unique real estate agent branding. They’ll know what you and your brand stand for. And they’ll know how to reach you when they’re ready to buy or sell!

The finance chapter of your real estate agent business plan consists of the following sections:

• Performance from the Past Year
• Projections for the Upcoming Year

Income Goal

• Long-Term Planning

1. Review Your Performance from the Past Year

To know where you’re going, it helps to know where you’re coming from.

Reviewing your financial performance from the past year will give you an idea of what to expect (in terms of income and expenses) for the coming year.

A quick note about expenses: As an independent contractor, you have more than just personal expenses to consider. You also need to consider business expenses. We’ll discuss both.

If this is your first year in real estate, your prior year’s data won’t include relevant business expenses or reliable income figures. You’ll just need to spend more time researching average income and expense data in Step 2. But you will still benefit from reviewing last year’s personal expenses so you’ll know how much to budget in those categories for the coming year.

Most agents find it helpful to look at the expenses first when reviewing their financials. When your income is uncertain, starting with your expenses lets you know exactly how much income you need to make to cover all your needs. So we’re going to follow that method by listing expenses first.

Now, I like to start with personal expenses since many of these are essential to your life, regardless of the current state of your business.

Personal expenses include:

• Personal Vehicle
• Personal Care
• Debt Payments
• Savings and Investments
• Charitable Giving

All you need to do is list all your personal expenses and assign an amount to each. You may find it helpful to list both the annual total amounts and the average monthly amounts .

Then you can move on to your business expenses.

Business expenses include:

• Work Vehicle
• Work Cell Phone
• Office Space (if not covered by your Broker)
• Website Hosting
• Membership Dues
• Client Gifts
• Federal and State Income Taxes

If you’re new to real estate, you’ll need to account for a few start-up costs as well:

• Licensing fees
• A real estate website ( a must for today’s serious agents )
• Any onboarding fees charged by your broker
• Business cards
• Initial self-promotional marketing

Do you feel like your expenses are too high in any category? Ask yourself if it’s reasonable to cut back on that expense in the coming year. If so, great! And if not, at least you’ll know to budget enough for that category in the coming year.

The bulk of your income will, in all likelihood, come from real estate transactions. But this shouldn’t be your only source of income.

Savvy agents are diversifying their income streams to recession-proof their businesses and reach financial independence. Check out our massive list of 55 Ways to Make Money in Real Estate for some income ideas that will complement your real estate business.

Just like you did with your expenses, list your income sources from this past year and the amounts earned from each source.

Your income minus your business expenses equals your profit.

How did you do last year? Are you satisfied with last year’s profit? Or do you need to lower your business expenses, increase your income, or both to reach a profit you’re happy with in the coming year?

Your income minus your total expenses (personal and business) is your cash flow. This shows how much more money you make than you spend.

As long as you’re including savings and investments in your expenses (which you absolutely should be, otherwise those will end up neglected!), your cash flow number doesn’t need to be large. You just want to be sure you’re making more than you’re spending.

If there’s anything you don’t love about your financials from the past year, don’t panic. Instead, focus on what you want to do differently in the next 12 months. That’s what we’ll do in Step 2.

2. Plan Your Financials for the Coming Year

Now it’s time to create your real estate agent financial plan for this coming year.

• How much do you plan to spend?
• And how much do you plan to earn?

Using last year’s expenses as a guide, write down your estimated expenses in each category for the coming year. You may have to do a little research to get estimates on some figures if this will be your first year incurring that particular expense.

The most important thing when estimating your expenses is to be as accurate as possible. Many of us have a tendency to think our numbers should be lower, so we underestimate our expenses, and subsequently end up breaking our budget.

A good rule of thumb is to budget high. If you come in under budget, great! You’ll have more money at the end of the year to invest in business expansion.

With your expenses calculated, you now know exactly how much money you need to make this year to cover all your expenses.

How does that number line up with last year’s income?

Do you expect this year’s income to be similar?

Again, accuracy is key. Your income goal should be achievable , but it should also be difficult enough to really make you work.

By the way, in the next step, we’ll create a plan to make your income goal a reality. That step will be a good litmus test to see if your income goal is reasonable.

Assuming you hit your planned expense and income figures this year, what will your profit be? Again, it’s just income minus business expenses.

How does this projected profit compare to last year’s profit? Are you happy with this profit? If not, now’s the time to review your projected expenses and income to see if you need to make any adjustments.

When you subtract your total expenses from your projected income, are you still at a positive number? Because you need to be!

3. Create a Plan to Meet Your Income Goal

Now that you have an income goal in mind, we need to create a bulletproof plan to hit that goal.

To do this, we need to answer two questions:

• How many homes do you need to sell this year to meet your income goal?
• How many leads do you need to reach to sell that many homes?

Let’s look at each question in turn.

How Many Homes Do You Need to Sell?

Here’s the formula to calculate the number of homes you need to sell:

————————————————————————————————

(Average Home Price x Your Average Commission Percentage x Your Commission Split)

For anyone not algebraically inclined: we’re just figuring out your after-broker commission from an average sale, and then dividing your income goal by that number.

As an example:

If the average home price in your niche is $250,000, the average commission per agent is 3%, and your split with your broker is 50%, you would need to sell 27 average homes to generate $100,000 in gross income. ($250,000 times 3% = $7,500 x 50% = $3,750. So you make $3,750 on each average transaction. And $100,000 divided by $3,750 is 26.666 houses, rounded to 27.)

So, what’s your magic number?

Now, how are you going to meet that sales goal?

How Many Leads Do You Need to Reach?

First, let’s break down your home sale goal by month so it’s less daunting. Divide your magic number by 12 to figure out how many homes you need to sell each month on average.

Now, how many leads do you need to reach each month to sell that many homes?

To figure this out, you need to know your conversion rate. How many leads does it take on average to close a single deal? For seasoned agents, this is a matter of tracking your leads and your closed deals to know your personal conversion rate. For new agents, 100 leads for every 1 closed deal is a safe estimate in most markets. This number will improve as you gain sales experience and establish yourself in the market.

Here’s the formula for calculating your monthly lead requirements:

number of deals needed x number of leads required to make one sale

That number may seem high. But let’s make it more manageable by figuring out how many leads you need to generate each day. To do that, divide your required leads per month by 16. Why 16? Because life happens, and you can’t reasonably expect to prospect every single day of every month. So we’re figuring 4 workdays for 4 weeks per month.

As long as you commit to hitting your prospecting target 4 days per week, there’s no reason you shouldn’t hit your income goal!

4. Tracking Your Finances

This is one of the most often ignored steps in creating a real estate agent financial plan: tracking.

How will you know if you’re on track to stay on budget and meet your income goal if you don’t track your finances through the year?

Unexpected expenses and sales droughts can completely derail your financial plan. It’s important to catch these in real-time so you can adjust your plan as needed to get back on track as quickly as possible.

Keep a monthly log for expenses, and one for income. And actually use them! That’s the tricky part. It’s a good idea to schedule 15-30 minutes each week specifically to log your income and expenses from the previous week. Put this recurring appointment in your calendar to remind you to build this financial habit.

5. Long-Term Planning and Tracking

The final step to creating your bullet-proof real estate agent financial plan is to create a long-term financial plan.

Long-term financial planning is difficult for real estate agents. It’s hard enough to plan for a single year. How are you supposed to plan 5-10 years (or more!) into the future?

No one expects you to accurately forecast your income and expenses for the next 10 years. But there are some long-term financial plans that wise agents track. Btw, if you want to learn more on this topic, check out Financial Planning for Real Estate Agents for a comprehensive overview.

Planning to retire as a real estate agent is tough. You don’t have a 401(k) or a pension plan. So you have to plan for retirement on your own.

A Solo 401(k) is a great option because it allows you to contribute more each year than IRAs.

The key to retirement savings is to start early and save consistently. Compound interest will work its magic from there.

Aim to set aside a full 10% of your gross income for retirement. But start slowly if 10% sounds like too much for you to spare. Start with 3% of every transaction for the first year. Then 5% the next year. And keep increasing until you hit 10%. If you’re starting retirement savings later in life, you may need to save more. If you have other income-generating assets, like rental properties, you may be able to save less. Talk to a Certified Financial Planner (CFP) if you need help figuring out your retirement plan.

Your Dreams

It’s sad that most of us put such a low priority on our dreams.

How many of us desperately want to travel or open our own brokerages or start a non-profit for the community? And how many of us never do these things because we just don’t have the money?

Make your dreams a priority by building them into your financial plan every year. And tracking your Dream Fund finances over the long term.

Your Legacy

What do you want to leave for the next generation?

You certainly don’t need to leave an inheritance for your children, but you may want to help your children and/or grandchildren with education expenses as your legacy. Maybe you want to create a family business to leave behind? Or build a community park for future generations to enjoy. Or establish a non-profit to assist those who come after you.

If you want to leave a legacy like these, you’ll need to include them in your long-term financial planning.

Your Net Worth

Tracking net worth year-over-year is one of the most rewarding financial exercises you can do!

Net worth is the best indicator of overall financial health. It’s a comparison of your debts to your assets. Think of it like this: if you sold everything you owned and paid off all your debts today, how much would you have left?

To calculate your net worth, start by listing all your assets and their present-day values:

• Checking Accounts
• Savings Accounts
• Retirement Accounts
• Investment Accounts
• Real Estate Holdings
• Collectibles

Now, list all the current balances on all your debts:

• Student Loans
• Credit Cards
• Business Loans
• Personal Loans

And finally, subtract the debts from the assets. The result is your current net worth.

The more assets you accumulate, the more your net worth will skyrocket. Especially if you acquire assets that appreciate, like real estate and financial investments (stocks and bonds).

Invest the time in calculating your net worth just once or twice per year. The motivation to improve your finances lasts long after you complete this small task. And as your net worth grows, you’ll find that you’re actually excited to calculate your new net worth and see how much your financial health has improved since the last check.

3. Marketing

Marketing builds on some of the foundation work you did in the branding and finance sections of your real estate agent business plan. With your financial goals and target market in mind, you can build a marketing plan to suit your audience and earn you enough leads to hit your goal.

The marketing chapter of your real estate agent business plan consists of:

• Knowing Where Your Leads are Coming from
• Scheduling Your Marketing Activities
• Adding New Marketing Activities Each Year
• Tracking Your Results

1. Know Where Your Leads Are Coming From

Do you know where your leads are coming from?

Online? Geo-farming? Cold-calling the Expireds? Somewhere else?

To know where your marketing dollars are making the most bang, you need to know which marketing methods are working for you.

If you don’t have a CRM (Customer Relationship Management) system that automatically tracks the return on investment for your leads, you can create a basic spreadsheet to handle this task. Just list your marketing methods in a column on the far left, then add columns for the:

• annual cost of each marketing method
• number of leads generated every year by each method
• cost per lead (annual cost divided by the number of leads generated)
• number of closed deals
• net profit from those closed deals
• ROI of each method (net profit divided by the annual cost)

(By the way, The Ultimate Real Estate Agent Business Plan on Etsy includes a ready-made template for you.)

If you’re brand new to the business and don’t yet have any data to analyze, don’t worry. Start your marketing strategy with three to five cost-effective marketing methods. My recommendations for most new agents in most markets are:

• Social Media Marketing.  You can create professional profiles and post for free (check out How to Create a Lead-Generating Social Media Calendar for tips). And if you don’t have the time or design skill to create your own social media posts, sign up for DRIP by Key Real Estate Resources.  You’ll get fresh social media posts and a new social media calendar delivered to you each month!
• Content Marketing.  Add blog posts to your website to boost your search engine rankings so buyers and sellers can find you online.
• Calling FSBOs and Expireds. T hese people are actively trying to sell! Get out there and talk to them. In fact, consider hosting a FSBO seminar where you give  real information about the home selling process. When sellers see what’s required to get top-dollar, they’ll probably list. And they’ll choose the agent who gave them the real info they were looking for! No time for a seminar? Offer a free FSBO guide instead.
• Mailers. Mailers may be old school, but they’re still a low-cost way to generate leads in many markets.
• Open Houses. While open houses aren’t effective for selling in all markets, they’re often effective at generating new leads .

2. Schedule Your Marketing Activities

Armed with your chosen marketing methods, it’s time to decide exactly when you’re going to take action.

You know that if it isn’t on your calendar, it won’t get done. Other tasks, like showings and inspections, will inevitably take priority because they are more urgent. Don’t let the urgent tasks keep you from the important tasks. And since your business doesn’t exist without a client pipeline, marketing is possibly the single most important task you can complete to keep your business growing. So schedule it!

Grab your calendar now and decide when you’ll:

• Launch your website (if you don’t already have one)
• Write and publish your blog posts (one per week is ideal)
• Post to social media (several times per week on your focus platforms, and at least once per week on the other major platforms). By the way, if you don’t have time to create your social media content, consider a service that creates the posts for you. DRIP by Key Real Estate Resources offers plans starting at just $9/mo.
• Call Expireds and FSBOs (daily! – so what time will you carve out every day for distraction-free phone marketing?)
• Send mailers (at least quarterly)
• Attend networking events
• Order any print media ads
• Launch any social media ad campaigns
• Etc, etc, etc

3. Add a New Marketing Activity Every Year

The real estate industry is always changing. What works one year might not work so well the next. And next year, you may find new marketing opportunities you weren’t even aware of this year.

Innovative agents experiment with new marketing technologies to keep their businesses growing.

In a hot market, you want to target FSBOs. When homes sell quickly, people think they can save on commission by selling themselves. So you need to show them what it takes to sell for top dollar.

And in a down market, you have a few options. One effective marketing activity to add in a down-market is to target renters. Home prices are lower than average, interest rates are favorable, and rents are increasing. Show these renters how to get a low down payment FHA or VA loan so they can use the market to their advantage! To really boost your leads, try creating your own Renter-to-Homeowner Program .

Another great example (albeit a more ambitious one!) of a new marketing plan for a down-market is to expand your services to include the property tax appeals service we mentioned in our discussion about your Differentiator. Most agents don’t even know this service exists, but it can provide you with a whole new income stream while simultaneously generating new leads and nurturing your relationship with past clients. And it’s far easier than you might imagine!

All you have to do is explain to the county that your client’s home is worth less than the value on their tax bill (which is  very often the case in a down market). You do this by running comps, like you already know how to do. If the county agrees, they’ll lower your client’s property taxes, and you get a cut of that reduction. You’ll be able to pitch this service to all homeowners in your niche and gain some serious exposure for your real estate business! Learn more by reading How to Make Money With Property Tax Appeals .

There are tons of creative marketing strategies that most agents never consider. Trying a new marketing activity each year will keep your business growing in any market!

4. Track Your Results

To know what works you need to track your results.

Back in Step 3, we looked at where your leads are currently coming from, as well as the return on investment for each marketing method. Without tracking your leads, you’ll never have this valuable data to help guide your next marketing move.

Every time a new lead comes in, record the marketing source that drove them. If you have a fancy CRM database, you can record the information there. If you’re just keeping your leads in a simple spreadsheet, no problem! Just make sure you have a column to record the source. And if you don’t currently have a system, consider spending a few bucks on a done-for-you CRM template .

4. Operations

Last section! The operations chapter of your real estate agent business plan consists of five parts:

• Supplies and Vendors
• Lead Follow-up
• Building Referrals

Let’s take a closer look at each…

1. Services

Here’s a question most agents never think to ask themselves: What services should I offer?

Most agents think the answer is obvious. You sell real estate, right? What’s to ask?

This is a HUGE missed opportunity.

There’s so much more to real estate than sales. What other services could you offer to 1) diversify your income, 2) recession-proof your real estate business, and 3) best serve your clients?

Not sure what I mean? Here are a few examples of services that would complement your existing real estate practice:

Property Tax Appeals

We’ve mentioned property tax appeals a few times already. It’s just such a perfect fit for real estate agents (who already have about 95% of the knowledge and skills required to make money in property tax appeals), but surprisingly few agents are capitalizing on this homeowner need! Again, to learn more, check out How to Make Money With Property Tax Appeals

New Home Photo Shoots

If it isn’t on Instagram, it didn’t happen. Millennials and beyond want to show off their new home on social media. And they’re willing to pay for quality photos of themselves in their new place.

If you have photography skills (or you partner with a professional photographer for your listing photos), you can easily add this service to your real estate business.

Offer photoshoot packages to your buyer clients. But don’t stop there. Ask your colleagues if you can reach out to their buyers as well. Then promote your photoshoot services online. Before you know it, you’ll have a healthy new income stream!

And the best part: your clients’ social media pics become free advertising for you. Not only will this boost your photography services, but it can also bring you new buyers and sellers!

Read more about the benefits of offering new home photoshoots .

Property Management

If you want to land more investor clients (and wow them with your services!), offer property management services.

You know, tenant screenings, rent collection, maintenance requests, renewals, etc.

In most markets, property managers can command a 10-20% commission on the monthly rent for property management. It doesn’t take many units to add up to a substantial income stream.

Not interested in taking on ongoing property management work? Simply helping property owners screen new tenants can earn you a commission of around 50% of the first month’s rent, and then the day-to-day management can be handled by the property owner until they need new tenants. It’s an easy way to land a quick paycheck!

Other Services

There are tons of other ideas for additional income streams you can add to your real estate business. Check out 55 Ways to Make Money in Real Estate for more ideas!

2. Supplies and Vendors

Once you know what services you will offer, you can plan for your supply and vendor needs.

As a service business, your supplies should be minimal. Here are a few supplies to consider:

• Marketing Materials
• Software Subscriptions

Not much to it!

Depending on the services you offer, you may need to utilize the services of several vendors.

On the real estate sales side, you have the standard players:

• Escrow Officers
• Transaction Coordinators
• Marketing Publications

Then consider your other income streams. If you’re offering property tax appeals, you may want to hire a virtual assistant during appeal season to research assessed values and handle your data entry. If you’re offering new home photoshoots, you may want to partner with a professional photographer.

Ask yourself two key questions:

• Would a vendor boost the quality of my business?
• Is it worth paying someone to complete certain tasks so I can focus my energy where it will have the greatest impact?

If the answer to either question is yes , you should absolutely use a vendor.

3. Your Team

For many real estate agents, you’re a team of one! You do everything yourself. But many agents want to grow a larger team: admin, buyer’s agents, listing specialists, etc.

Technology has opened many opportunities to help you grow your team. For example, your first team addition might be an inexpensive virtual assistant. You can hire a real estate assistant to take care of all your data entry, social media engagement, appointment setting, and even blog writing! And you don’t have to pay a full-time salary or offer benefits to a freelancer.

Tech has also introduced new challenges. Managing a virtual admin is very different from having an assistant in your office. You don’t get the face-to-face communication, and you don’t have the level of control that you would have over a full-time, in-office employee.

What works best for you? You can always try hiring a freelance VA for a short time to see if you’re comfortable with that arrangement. And if not, you can post a job ad on Craig’s List for a part-time (or full-time!) in-office assistant. This position is generally paid hourly. Depending on your market, this could be a $12-$20 per hour position.

Then you can branch out into specialists. The order of your hires will depend on your personal strengths and preferences. If you love listing and you’re great at it, you don’t need a listing specialist; focus on getting a buyer’s agent, marketing coordinator, and operations manager instead.

Be honest with yourself about which tasks you just don’t enjoy, and which tasks you struggle with, then hire people with those as strengths!

Just remember to give yourself time to grow. You don’t need to go from 1 person to 10 people this year. It takes time to build an effective team. Give yourself 6-12 months between each hire to avoid the worst of the growing pains.

Here’s an example of an org chart for a full real estate team (the numbers indicate a recommended order of hire):

4. Lead Follow-Up

First, schedule time every day for your lead follow-up. Every workday, you’re going to sit down at a designated time, open your CRM (Customer Relationship Manager), and follow up with your leads. Statistically, the best times to reach people are 8-10 am and 4-6 pm. So for the best chances of success, your follow-up should take place during those hours.

Studies have repeatedly proven that you don’t convert a lead to an active client in a single follow-up. It typically takes 7-8 touches for a lead to become your client. But that’s just an average. If you really want to boost your production, you need to follow up with every lead until they become your exclusive client.

What if your lead ends up listing with another agent? They’re still a lead. Contact them every few weeks to make sure they’re satisfied with their agent’s performance. If that listing expires, who do you think is going to land the new listing?

Here are some tips to increase your conversion rates from leads to clients:

• Put every single lead in your CRM. Every seasoned agent has been surprised by a lead they thought was low-quality. If you don’t log the lead, you lose them.
• When a new lead comes in, aim to reply to them within five minutes. The sooner, the better! Auto-responders can buy you a little time.
• Schedule your next follow-up immediately after every follow-up.

5. Building a Referral Business

What is your plan for after the deal closes? Is your current plan resulting in repeat business and referrals? If not, it’s time to re-think your post-close plan.

Lucky for you, I have a tried-and-true plan, ready for you to implement today!

Here’s a simple 3-step process for building a referral business:

Step 1: Showing Genuine Gratitude

Some agents are bucking the trend of closing gifts. They have already provided quality service, so they don’t see the need to spend part of their hard-earned commission on a closing gift.

But failing to give a closing gift is a huge missed opportunity.

First, many clients expect a closing gift because of the tradition of closing gifts. And your goal is always to exceed expectations, never to disappoint your clients.

Then there’s also the fact that closing gifts give you the opportunity to express your appreciation for your clients’ business. Without their business, you don’t survive as a real estate agent. So cultivate that attitude of gratitude and show your thanks with a thoughtful closing gift.

Lastly, closing gifts are an opportunity to make a lasting impression. A thoughtful closing gift helps your clients remember you. And a carefully selected closing gift can even generate referrals! Check out our list of 20 affordable closing gifts guaranteed to impress your clients .

Step 2: Providing Ongoing Value

Most agents consider the job done when the deal closes. Savvy agents know that a little ongoing effort pays off HUGE in referral and repeat business.

How can you help your clients after the sale? First-time homeowners are pretty clueless when it comes to home maintenance. Maybe you can send them a friendly list of home maintenance issues to tackle each season.

Offering property tax appeal services is a great way to provide value to your clients every year! Surprise and delight your clients by conducting a “complimentary property tax assessment review” every year. All you have to do is compare the assessed taxable value to the market value.

• If the assessed taxable value is lower than the market value, you can send the client a letter to let them know that you’ve confirmed that their property taxes for the current year are fair and ready to be paid in full.
• If the assessed taxable value is higher than the market value, you can let your clients know that your calculations indicate they are being over-taxed, and you’re happy to file a property tax appeal on their behalf to try to lower the taxes for them. (you can download a done-for-you letter template from our post on property tax appeals).

You should also send custom value estimates to your clients every 6-12 months to let them know how much their home has increased in value (just in case they’re thinking of selling).

Step 3: Maintaining the Personal Relationship

Don’t just rely on blanket marketing to stay in touch with your former clients. Schedule some personal touches as well to make sure your personal relationship is maintained.

Here are a few examples of effective personal touches:

• Send a Happy Housiversary Card every year. And maybe a small gift for that first year (if you really want to wow your clients!)
• Host an annual appreciation event , and invite all your formal clients. A simple party at home is nice and personal. But it’s certainly not the only option. Hosting an outdoor movie night is perfect for families. Offering a “Hidden Gems” tour of your city is great for areas with lots of non-natives. And renting out a boat for a sunset cruise with drinks and live music would be ideal for luxury market clients.
• Check in out-of-the-blue. Send a quick text just to say, hey I was just thinking about you and wondering how you’re doing. Is anything new and exciting going on? These messages are great because there’s no agenda. You’re just reaching out to an old friend to see how they’re doing.

With these personal touches, you’re not just staying in front of clients, you’re building on your personal relationships with them!

Congrats on Completing Your Real Estate Agent Business Plan!

Whew…I know that was a long read (or a long scroll, anyway).

But if you follow the steps outlined in this post, you’re going to end up with a complete real estate agent business plan to provide direction and accountability to your real estate business.

You owe it to yourself to complete your real estate agent business plan and set yourself up for a career full of success.

All the best to you and your business!

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How To Create a One-Page Business Plan for Your Marketing Agency (+ Template)

QUICK SUMMARY:

A one-page business plan simplifies a marketing agency's strategy, focusing on core objectives and actionable steps. Ideal for agencies seeking clarity in goals, it serves as an efficient roadmap. This article offers insights into crafting such a plan, highlighting its benefits for agencies aiming to streamline their strategic approach, with a template for developing your agency's focused business strategy.

Much like flossing or getting enough sleep, many leaders of marketing agencies are on the verge of a new business move–whether it’s growing their agency’s franchise or creating a separate branch with distinct services. They know they should create a business plan, but don’t. Whether it’s being overrun by “higher priorities” or questioning the value of this exercise altogether, it’s not uncommon for the business plan to fall by the wayside.

While it may be common for marketing agencies to operate without an actual written plan, that doesn’t mean it’s the smartest move for you . Enter the one-page business plan. The fast, effective way for marketing agency owners and CEOs to reap the benefits–without the herculean effort.

In this article, we’ll define the differences between traditional and one-page business plans and answer your questions about whether or not you should prioritize writing one for your marketing agency. (Spoiler alert: you should!)

We’ll cover:

What a One-page Business Plan Is Not

What Is a One-page Business Plan?

Can I Skip Writing One?

The Benefits of a One Pager

What Should I Include in It? (Free Template) 

How Do I Write a One?

How Do I Use My One-page Plan at My Marketing Agency?

Scaling Your Agency

Before we define what it is, it’s easiest to define what it is not . A one-page business plan is not a traditional business plan. These are two different documents that serve different purposes for different audiences.

A formal or traditional business plan is a core document for any business, not just marketing agencies. They are a pitch–your proof of concept to get a loan or investment from a bank or venture capitalist. But they can also be used to formalize the vision of agency leadership to make sure everyone is on the same page. 

Traditional business plans follow a standard structure and include a company’s executive summary , vision, and values, a general overview of operations and structure, marketing analysis, and financial projections. They can range from five pages to 50 and are usually accompanied by a formal presentation.

Some marketing agencies start without one–maybe yours did. And that’s OK. But we’re willing to bet that the most successful agencies, from Omnicom Group to Deloitte Digital, are definitely not winging it today; they each have meticulous business plans. Guaranteed. 

Additionally, formal business plans are essential for acquiring loans or investments, particularly from established institutions. Bankers, venture capitalists, and angel investors will all expect to see a written plan at the outset. So, if you are actively looking for funding, focus on creating a traditional business plan to wow potential investors. Of course, it’s more than just a pitch to investors. It’s also an excellent resource for your executive team as your agency grows and changes. 

However, not every agency has the time–or the need–for a 50-page business plan. This is where the one-page agency plan comes in. It can provide the same value as a traditional one in a condensed format that makes it more accessible and easier to use on a regular basis. It may be shorter than a traditional one, but it is equally vital to your company’s growth and scalability.

Ok, So What Is a One-Page Business Plan?

Think of your agency’s growth as an epic quest. There will be bumps in the road and a cast of colorful characters. As you journey onward, you’ll pick up new skills and ditch the dead weight. Where does a one-page business plan factor into this journey? It’s your GPS.

Your one-page plan is where you input your destination and map the most efficient route to get there. It’s how you know whether you’re making progress or falling off track. It’s this mapped trajectory toward your goals that keeps your agency focused–and for marketing agencies, focus equals growth, scalability, and more satisfied clients.

Unlike a traditional business plan, which is a lengthy and detailed formal pitch to investors, the one-page version is a scaled-back version of the same information distilled down to the essence of your business. You can use a one-page plan as a pitch document for certain investors or as the starting point when you write your formal document. But it can also serve as an internal document to keep you and your staff on target. As the name implies, it’s just one page long. 

From Shakespeare to Thomas Jefferson, a lot of smart people praise the power of brevity–and complain that it’s harder to be concise than it is to be long-winded. It may be a challenge to condense the expansive concepts of objectives, USP (Unique Selling Proposition), financial projections, etc., into one or two short, simple sentences. But persevere! There’s no room–and no need–for fluff. Your plan will be powerful because it’s short.

Can I Skip Writing One? 

Sure! You can skip this valuable exercise in the same way you can skip flossing–but it’s not smart in the long run.  

Many marketing agency owners or CEOs don’t get around to creating this living document because of three misconceptions. Raise your hand if any of the following concerns are the reasons you’ve delayed writing yours:

It’s going to be time-consuming to write 

It’s a ceremonial document that isn’t practical or useful  

It’s not your highest priority 

Let’s tackle each of these misconceptions.

1. It’s Going To Be Time-consuming To Write

You get to decide how much time you will invest in this project. You can weigh the cost of your time against defining what success looks like to your business and specifying how you will get there. You choose the amount of time that you think is appropriate. 

But think of it like that old adage “Measure twice, cut once.” The more time you spend understanding how you will achieve your agency goals, the better you will be able to envision your path forward. This could save you a lot of time–and costly mistakes–down the road.

2. It’s a Ceremonial Document That Isn’t Practical or Useful

This is going to sound a bit harsh: if that’s what you end up with, you didn’t do it right. (Don’t worry, if you follow this guide, that won’t happen.) A one-pager can–and should–provide important guidance for every aspect of your agency from daily operations and hiring to sales and customer retention.

3. It’s Not Your Highest Priority

When weighed against other urgent tasks and competing demands on your time, you may feel like your agency plan should go on the back burner. But how will you know if your staff is working on the right things to grow and scale your agency if you’ve never defined or documented your goals and milestones? Putting in the initial work to do this exercise can save your team from wasting time, effort, and resources later.

As Rob Da Costa said in his recent Agency Accelerator podcast , “We’re all really busy, but no one wants to be a busy fool.” 

The Benefits Of a One-page Business Plan

We wouldn’t ask you to read a blog about them if they weren’t important (just like your dentist doesn’t ask you to floss for the heck of it). We’re all about helping agencies produce quality work quickly and easily, not about persuading you to spend your limited time and resources doing busy work or vanity projects.

A business plan improves the decision-making abilities of the executive team by proactively answering some of the most critical questions you will face and acting as a rubric to assess performance. Business leaders, authors, marketing professors, and other experts all agree: having a plan that evolves with your business is a major differentiator between businesses with sustained growth and those that plateau. 

The reason is competitiveness. Without a strategy that specifies an agency’s competitive edge and defines a targeted market, that agency is eclipsed in a sea of generalized agencies. As world-renowned marketing expert Peter Levitan says, “you need to be unignorable.” Your one-page plan defines how you are unignorable.

What Should I Include in My One-page Plan?

OK, so by this point, you’re clear on what a one-page plan is and is not and why it’s a worthwhile exercise. Now let’s get into how to structure it.

Business plans typically include some or all of the following sections. A one-page plan could include them all or a selection or merge some ideas together. Peter Levitan recommends that you think of your one-page plan as a tool you would use if you were selling your agency: “I like the idea of having the idea of an eventual sale as a guide. How will you grow agency value–if only for a sale five years down the road?”

The Free One-page Agency Business Plan Template

We encourage you to start with this outline and adapt it to suit your needs.

Download Your One-page Business Plan

Use this template as a living document for your agency's next move., how do i write one.

There’s no one-size-fits-all way to write a business plan. The method that will be most effective for you is as unique as your agency and is deeply rooted in context. Where you are in the agency lifecycle , what niche you serve, how many staff you have, and what you offer in your market–these all play a role in how you handle this task. 

Generally, when someone hears “business plan” it conjures up ideas of the visionary CEO alone in his or her office, coming up with the magical ideas that set their agency on a path to success. Sure, that’s one (totally valid) way to do it. But if you find this task too daunting, or find your solo draft lacking, let us suggest a few alternative processes.

Method 1: Co-create it with your trusted inner circle or your c-suite.  

This could be an offsite leadership meeting where you tackle big-picture questions for your agency. This is the best option for an agency with an experienced crew of executives at the helm. 

Method 2: Invite all staff to contribute ideas in a group brainstorm or a shared document.  

If you’re a new or small agency with bright employees and a flat organizational structure, consider allowing your staff to contribute to the vision and plan of your agency. Set expectations immediately that this is an idea-sharing exercise only and define who will have the final say on the strategic direction of your agency. 

You might be surprised at the insight you gain about the team itself. This is the best option for small but mighty agencies that pride themselves on their team culture.

Agency Tip: Considering a change to your org. chart? Read this article for the pros and cons of a traditional hierarchy versus a pod structure .

Method 3: Hire a consultant who specializes in business planning.  

While it may not be the cheapest choice, it may be the quickest and most effective. If you’re feeling particularly concerned about getting it “right”, there are professionals who can ask insightful questions and get to the heart of what your business is all about–and where it’s headed. This is the best option for an agency owner who sees the value of this exercise and wants to get it done quickly while ensuring quality.

Just as important as the initial writing of this plan is the rewriting . A one-page agency plan is meant to be a “living document”; that’s the only way it remains a useful waypoint for your employees and relevant for your agency as a whole. That means you can–and should–update it regularly, whether on a set schedule or when you’re on the cusp of big changes at your agency. 

Your agency–and this industry–is constantly evolving, and your business plan should not only reflect that but anticipate that. As Peter Levitan wrote, “Not having an updated plan that recognizes industry shifts is a bad idea that will most likely impede your revenue quest.” 

How Do I Use It at My Marketing Agency?

Whether or not you write this document alone, with your second-in-command, or with your entire team, make sure the end result is shared widely and often. A business plan that gets filed away on your computer, never to be seen again, is utterly useless. 

You’ll need to experiment until you land on the most effective communications methods that work for your agency. These will vary widely based on the size and maturity of your team, whether or not your staff works remotely, how frequently you meet, etc. But let these tips inspire you to look for ways to use your plan in the day-to-day running of your business. 

Read It in Meetings

Start meetings by reading a line or two from your business plan. These could be someone’s personal favorite, a random selection, or hand-picked by the meeting organizer based on relevance (e.g., quarterly financial review, read from the financial projections section).

Sign Your Emails With It

Use the best line from your business plan as your company-wide email signature.

Put It on Your Walls

Design posters or artwork that include keywords or phrases from your business plan. Hang them around the office, or mail mini versions (such as postcards, notepaper, or printed on water bottles or t-shirts) to your remote staff.

Use It in Your Online Workspaces

Provide digital versions of this artwork that staff can use as LinkedIn cover photos, desktop backgrounds, etc.

Make It Available

Create a “big picture” folder that’s accessible to everyone on your shared drive. In this folder, you should have PDFs of your business plan, your company values, your client profile(s) , your brand guidelines, and any other strategic information that every employee should use to guide their day-to-day work. 

Start–or End–Every Presentation With It

Create a slide (just one slide!) for your company’s branded PowerPoint template with the top takeaways.

Make It Part of Managing

Encourage the leaders in your company to review it often with their teams. Managers should help their direct reports connect goals, projects, and tasks directly to the plan and also compare performance against the business plan during performance reviews.

Review It Together

Host an annual or bi-annual company-wide meeting where you review the document and unveil any revisions (or workshop them as a team).

Use It for Hiring, Onboarding, and Training

Train your HR teams and hiring managers to include selections from your business plan in job postings and to work them into questions during interviews. Likewise, ensure training and onboarding includes practical examples of how your staff can use the plan in their work.

Start With a One-page Plan To Scale Your Agency

Are you a young agency, and the idea of a written plan makes you feel hemmed in? Are you a mature agency worried a business plan might kill your team’s flexibility or stifle their creativity? Are you concerned that your employees will raise their eyebrows when you change direction to capitalize on new opportunities or pivot to avoid obstacles? Don’t be. 

Research shows that the most successful businesses plan ahead, but they also adapt their plans as needed. So keep that document alive and update it regularly with small or big changes. 

So, if you’re an agency owner who has put off writing your business plan. A one-pager forces you to do the strategic thinking to answer important questions about how your agency will differentiate from competitors, target customers, and what milestones you’ll aim for on the road to success.

Ultimately, agency scalability and growth are about honing in on the unique skills and services that only you can provide and reaching the customers who specifically need your skillset. The one-page business plan is your GPS, keeping you on track to your goals . Plus, it provides a useful starting point for writing a traditional one, should you need one to approach investors.

Manage Your Entire Agency With a Robust Client Reporting Platform

Elyse Gagné develops branding and content strategies that unite businesses with their customers. A podcast junkie, you'll find her learning about the latest technologies and brand storytelling techniques while she gardens or hikes.

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How to write a business plan in 10 easy steps

Does writing your first business plan sound a bit daunting? You’re not alone. Many startups struggle with this essential step in getting a small business off the ground. If you need a helping hand with writing a business plan, we’ve broken it down into ten easy steps.

Before we get started, let’s understand why writing a business plan is such an important ingredient in the recipe for startup success.

What is a business plan?

A business plan is a document where you record everything you plan to achieve, state how you’re going to do it and detail the resources you’ll need to succeed. It includes information about your vision for the business, the products or services you plan to provide and financial projections.

From outlining your goals and organisational structure to explaining your marketing strategy, your business plan should keep you on track and help you avoid potential pitfalls. The document doesn’t have to be complicated but it does have to be well thought through and based on strong research.

Why do I need to write a business plan?

Writing a business plan is the first step to startup success. Research shows that business owners who write a business plan are more likely to succeed than those who don’t .

But why? How can a single document make so much difference?

• Writing a business plan helps you think through every element of your business in advance, so there should be no unexpected surprises to derail you along the way.
• Referring to your business plan during your first year of trading can help you stay on track, prioritise your resources and measure progress against your goals.
• A business plan is essential if you hope to secure startup funding, such as a Start Up Loan or other investment.

How to write a business plan

Ready to get stuck in? Use the ten sections below to write your business plan and you’ll be one step closer to starting your dream business.

• Cover page and contents
• Executive summary
• Mission, vision and goals
• Products and services
• Market analysis
• Marketing plan
• Organisational details
• Financial plan

Before you start, remember, your business plan needs to be a living document: something that articulates your vision to potential investors and employees. So keep it simple and don’t use complicated jargon.

Most importantly, be realistic. Base your plan on market research and sensible financial projections. Underestimating costs or overestimating demand will only harm your chances of success, and it will undermine your credibility with potential funders.

With that in mind, let’s get started.

1. Cover page and contents

Despite the saying ‘don’t judge a book by its cover’, it’s best to be on the safe side! Prepare a smart cover page that includes your company name, a high-resolution image of your logo, your name and contact information.

Once you’ve completed your business plan, you can insert a contents page in between the cover page and executive summary to list key sections and page numbers.

2. Executive summary

The executive summary communicates the key points of your business plan. This may be the only part of your business plan that someone will read, so it needs to summarise the rest of the document in a single page and encourage them to read on.

Potential funders are busy people, so get straight to the point and use concise paragraphs . Cover the headline news about your business, namely:

• What your business does
• Your products or services
• What makes you unique ( your USP )
• The target market and projected demand
• A brief financial overview

As this section is an overview of everything else in your business plan, you should write this last, once the rest of the content is finalised.

3. Mission, vision and goals

Why does your business exist and what do you want to achieve? You can answer these questions with your mission, vision and goals.

Your mission statement is a short and inspiring summary of why your business exists. It’s a way to communicate what you do and provide a focus for your business activities. It can even help you plan and prioritise, by reminding you of your core purpose.

For example, a commercial cleaning business might have the following mission: ‘To make businesses a better place to work by providing high-quality commercial cleaning that goes above and beyond the industry standard.’

For more inspiration, take a look at these examples of mission statements from successful businesses .

Your vision is how the world will look if you’re successful in your mission. Consider the ultimate benefit your business will bring to its customers. How do you want people to see your business?

Express the dream scenario, whether it’s to be the leader in your market or to make a difference in your customers’ lives.

For example, our cleaning company’s vision might be ‘Higher standards, healthier workplaces, happier staff’. This communicates the company’s USP (higher standards) and the benefit they bring to their customers (healthier workplaces, happier staff).

Goals are an essential part of your business plan. These aren’t just guesses about what you might like to do. Strong business goals are based on what you need to deliver in your first year of business and how you plan to achieve that.

Remember, goals always need to be SMART : specific, measurable, attainable, realistic and time-bound.

For example, our cleaning firm might have a goal to recruit 24 new clients in their first year. That’s a great start because it’s definitely SMART.

Next, they’ll need to break that down into smaller, more manageable goals, to help them achieve it. For example:

• To have a basic website in advance of launch, and online booking within three months
• To grow a social media audience comparable to their nearest competitor within the first six months
• To distribute flyers to 250 local businesses each month and follow up with a phone call within two working days

Each of these goals could be broken down even further to create a month-by-month work plan for the business. This makes it much easier to stay on track and prioritise time effectively.

4. Products and services

Next, it’s time to talk about what your business is actually going to sell. Whether that’s products or services, describe them in detail. Consider information like:

• What the product or service is
• Unique features
• Customer need
• Whether you’re filling a gap in the market
• Why customers will choose you over competitors
• Where customers will buy it
• Where customers will use or experience it
• Pricing strategy (what you plan to charge and why)

You want to paint a clear picture of what you’re selling, why people will choose to spend their money with you and what benefits they get as a result. Thinking this through will really help when you start to promote your business.

5. Market analysis

This, alongside your financial projections, is the most important part of your business plan. It’s where you’ll record the results of any market research you’ve conducted. And if you want to have a successful startup, market research is a must!

Below is a quick rundown of basic market research. Once you’ve conducted it, use what you’ve discovered to demonstrate the potential of your product or services. Use graphs and charts to make it easier to digest.

Identify your target market

Firstly, you need to decide who your target market is. Who exactly will buy your products or services? Are they individuals or businesses? Where are they based? What income group do they belong to? This will help you plan effective pricing, marketing and sales.

For example:

• Young professionals aged 21-35 in the Liverpool region
• UK-based food manufacturers
• Cost-conscious fashion fans in north-east England

Assess the size of your target market

Next, you need to work out how many people there are in your target market and how many, realistically, are likely to become customers. There are lots of sources of information to help you, including census information and commercial reports.

Survey your target market

Market research with your target customers can provide valuable insights that will help hone your business plan. For example:

• Do they like the product?
• What would they be willing to pay?
• Who else might they buy from?

There are lots of ways to solicit opinion: from online surveys to in-person focus groups. Find out about different market research techniques and choose what’s right for you.

Identify your place in the market

Once you’ve researched your target market, you need to understand your place within it. Who are your competitors? What are your strengths and weaknesses? Market analysis typically includes:

• SWOT analysis - looking at your strengths, weaknesses, opportunities and threats
• PEST analysis - political, economic, social and technological factors that might impact your business
• Competitor analysis - who you’re competing against and how you compare

6. Marketing plan

Once you’ve completed your market analysis, you’re well equipped to write your marketing plan.

Marketing is made up of different elements which are sometimes referred to as ‘the four Ps’:

• Product: what are you selling and what’s the USP?
• Place: where will you sell your product to maximise access to your target market?
• Price: what will you charge for your product to appeal to your target market?
• Promotion: what’s your strategy for reaching your target customer?

Your marketing plan should explain how you’ll combine these different elements to stand out and maximise your appeal to your target market.

Consider your budget and how you will measure success. If you’d like to know more, check out this beginners’ guide to startup marketing .

7. Operations

This is where you go into detail about what you’ll need to deliver your product or services.

For relatively simple businesses, such as offering freelance services, this might be uncomplicated. But for other businesses, such as manufacturers or retailers, it can require more advance planning. Consider factors like:

• Ingredients, materials and supplies
• Suppliers and distributors
• Routes to market
• Technology, including accounting software such as FreeAgent

This will prepare you for the reality of setting up your business, the relationships you’ll need to develop and the potential costs you’ll incur.

It will also help funders understand how you plan to spend their investment and have confidence that you understand what you’re proposing.

8. Organisational details

This is where you record information about how your company will be structured and run. This section should provide clarity about different roles within the business. It should also give any investors confidence in your ability to deliver.

Include information like:

• Your business structure ( limited company , sole trader or Limited Liability Partnership )
• When you were established and began (or plan to begin) trading
• Your management team, their roles, qualifications and experience - even if it’s just you!
• Any actions you’ve taken as a business so far, such as registering patents or copyright
• Your registered address and contact details

9. Financial plan

Now it’s time to outline your business finances. Investors will be reading this section carefully, so make sure to double-check your figures.

Many startups fail because of poor financial planning - such as failing to understand the impact of cashflow on a fledgling business - so this stage is really important.

As a new business, you’re likely to incur startup costs before you start making any sales, so you’ll always need enough money in the bank to keep you afloat.

A financial plan typically includes:

• Profit and loss (income statement) - the income statement allows your reader to see your revenue and expenses. If you’ve only just started your business, this can be a forecast.
• Cashflow statement - this is an estimate of what you expect to spend and receive over a period of time.
• Balance sheet ( assets and liabilities ) - outline what you own and what you owe.

If you’re unclear on any of the above, it’s worth speaking to a bookkeeper or accountant.

Software such as FreeAgent can help you keep an eye on your business finances and prepare for Self Assessment.

10. Appendix

The appendix is a section where you can include additional information to support your business plan. It lets you provide extra detail for people who are interested, without making the body of your business plan too bulky.

Here, you can include numbers in more detail, your CV, legal agreements and any additional product information, such as market data, imagery, copy and designs.

Congratulations, you’ve made it. You’ve written your business plan, gone back to complete the executive summary, and you’re ready to share it with the world.

If you’re going to use your business plan to apply for funding, it’s a good idea to print a copy and professionally bind it, so it looks smart and credible.

Even if it’s just for your reference, keep a copy of your business plan to hand and refer to it regularly. Think of it as your roadmap to success.

Say hello to FreeAgent!

Award-winning accounting software trusted by over 150,000 small businesses and freelancers.

FreeAgent makes it easy to manage your daily bookkeeping, get a complete view of your business finances and relax about tax.

Related articles

• How to register as a sole trader
• How to set up a limited company (in 10 easy steps)
• Alternative funding for small businesses in the UK

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Launch Your New Insurance Agency With This Business Plan Template

Whether you're a brand new agent or one with several decades of experience, the idea of opening a new insurance agency probably seems daunting—where do you start?

One of the first things you’ll need to do is come up with a business plan for your insurance agency. After all, you can walk into a bank or a potential investor’s office looking for funding, but you won’t get very far unless you have a robust insurance agency business plan that proves you’re on the right track toward turning a profit in the near future.

Follow the steps below when building out your insurance business plan to maximize your chances of securing funding and getting your new agency off to a strong start.

7 Steps To Build Your Insurance Agency Business Plan

1. develop your executive and business summaries..

In business plan terms, the executive summary is the driving force behind your other decisions. It should explain why you’re starting your agency. The business summary is similar, but it should narrow down your “why” into a list of “hows.”

Ask yourself:

• Why do you want to open an agency?
• What types of insurance do you wish to sell?
• What do you hope to accomplish?
• What return on investment do you expect to receive?
• How are you going to generate demand and ensure supply for your service?

Jot your answers down so you can refer back to them as you move forward.

2. Decide whether you want to be a captive agent or an independent agent.

Many large agencies, such as Allstate and Farmers, work with captive agents who can only sell insurance for that specific provider. Independent agents, on the other hand, can sell insurance for multiple providers, but they get locked out of working with the big-name captive carriers who only work with captive agents. (Read more about captive agents here and get a seasoned agent’s POV on both types of agents here. )

Before you can nail down the details of the rest of your business plan, you’ll have to make a choice between these two options.

3. Do a market analysis.

Though it might seem like a tedious process, conducting a thorough market analysis is crucial to your success. Analyzing your local market—including the backgrounds, shopping behaviors, and preferences of your target customers—gives you the insights you’ll need to attract these folks to your business.

Your market analysis will look a little different depending on whether you prefer to be a captive or an independent agent. The state you live in is another factor that will affect your analysis—in fact, it may even influence your decision to be captive or independent.

Take a close look at the demographics of your region.

• How many homeowners live in your state?
• What’s the average insurance premium per home?
• How many people live in each home, on average?
• How many drivers live in your state?
• How many vehicles does the average household own?
• Do you live in an area with an aging population ?
• How many families live in your region?
• What insurance carriers do locals in your state gravitate toward?
• In your area, what might be some successful strategies for retaining clients (rather than just acquiring them)?

These questions are all important, but pay particular attention to the last one. If you open an agency without a plan for client retention, you’re going to struggle. And, unfortunately, this is one of the most overlooked aspects of an insurance agency business plan.

4. Identify where you’ll find your first clients.

It’s one thing to know there are X number of potential clients living in your state, but it’s quite another to have a plan that will help you reach out to those folks and land your first policy sales.

Some investors will require a list of leads before they’ll even consider funding your agency. Even if it’s not a requirement, it’s always a good idea to have a pipeline ready to go. This is where getting set-up for purchasing warm leads from EverQuote can put you in a great position for success.

Plus, tackling this step before you even open your doors will help you better understand the costs you’ll incur—and therefore how much startup funding you will need.

You might also consider other options, such as placing ads in local newspapers, going to networking events, investing in digital marketing, sponsoring local Little League teams, or asking for referrals.

5. Create a financial plan.

Many new agencies fail because their owners overlooked something critical during startup. Do your best to look at your financial plans from every angle:

• Where will you find leads, and how much will they cost?
• What is your advertising budget?
• Does this budget line up with the going rates of local newspapers, billboards, or online ads?
• Do you plan to have 1099 employees or W2 employees selling insurance for your agency?
• How will you decide on a commission and benefits structure for these employees?
• What retention and loss ratios (for clients and employees) do you expect based on the numbers of other agencies in your area?
• How will you handle the delay between policy renewals and income hitting your bank account?
• If there are X amount of people shopping for insurance in your area, what percentage of those people are in a niche you can serve?
• From that percentage of potential clients, how many do you think you can successfully land?
• If you sell policies to these customers, how much will you earn from their premiums?
• How do your projected profits compare to your expected advertising costs, the cost to buy leads, office rent, and other expenses?

Take detailed notes of your calculations, and try to run the numbers a few different ways to obtain a conservative outcome, a likely outcome, and a “best case scenario.”

6. Draw up a formal business plan using a proven format.

Your notes will be incredibly valuable as you move forward, but you’ll need a way to present them clearly and concisely in a way that looks attractive to investors.

Loan officers and investors don’t want to read long-form essays detailing your business background and your ideas for the future. Keep your format simple and straightforward, with clear sections that answer the questions investors will want to know.

We recommend a format similar to the following:

Executive Summary Overall mission Primary objectives Keys to success Financial plans Profit forecast for at least three years Business Summary Business overview Summary of startup costs Funding you’ll require Company executives/ownership Services Services you provide Market Analysis Overall business analysis Details of your competition Buying patterns of your competition Your planned buying patterns Market segmentation and analysis Target market strategies Include details for each market segment Strategy Your competitive edge Marketing strategy Sales strategy Yearly sales projections Key milestones Management Your plan for finding staff Financial Plan Funding you have accepted Funding you will need Detailed startup costs Calculations for your break-even point Projected profit Yearly profit Gross and net yearly profit Anticipated losses, if any Cash flow patterns Plans for balance sheet Calculations of important business ratios

7. Revise and adjust your plan over time.

You may not secure funding for your agency immediately. Even if you do, you’ll likely find that your real world numbers don’t match up exactly with your calculated projections. Plus, carriers frequently change their underwriting policies, and the economy itself is always in a state of flux.

Keep your business plan current by updating the information anytime circumstances change.

Start your journey with a full lead pipeline from EverQuote.

One of the scariest parts about starting a new agency is not being certain where and when you’ll be able to start making sales.

Skip the fear and the unknown and go right to making sales with warm real-time leads from EverQuote. Whether you’re still trying to find startup funding or your doors are already open, you can always boost your business and maximize your chances of a steady income by working with EverQuote.

Connect with us today.

Topics: Featured , Insurance Agency Growth

About the Author Chris Durling, VP of P&C Sales

Chris Durling is a visionary leader in P&C insurance sales and distribution, with over 10 years of experience in the industry.

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Insurance Agency Business Plan Template

Written by Dave Lavinsky

Over the past 20+ years, we have helped over 3,000 entrepreneurs and business owners create business plans to start and grow their insurance agencies. On this page, we will first give you some background information with regards to the importance of business planning. We will then go through an insurance agency business plan template step-by-step so you can create your plan today.

Download our Ultimate Insurance Business Plan Template here >

What is an Insurance Agency Business Plan?

A business plan provides a snapshot of your insurance agency as it stands today, and lays out your growth plan for the next five years. It explains your business goals and your strategy for reaching them. It also includes market research to support your plans.

Why You Need a Business Plan for an Insurance Agency

If you’re looking to start an insurance agency or grow your existing insurance agency you need a business plan. A business plan will help you raise funding, if needed, and plan out the growth of your insurance agency in order to improve your chances of success. Your insurance agency business plan is a living document that should be updated annually as your agency grows and changes.

Source of Funding for Insurance Agencies

With regards to funding, the main sources of funding for an insurance agency are personal savings, credit cards, bank loans, and angel investors. With regards to bank loans, banks will want to review your business plan and gain confidence that you will be able to repay your loan and interest. To acquire this confidence, the loan officer will not only want to confirm that your financials are reasonable. But they will want to see a professional plan. Such a plan will give them the confidence that you can successfully and professionally operate the business.

The second most common form of funding for an insurance agency is angel investors. Angel investors are wealthy individuals who will write you a check. They will either take equity in return for their funding, or, like a bank, they will give you a loan. Venture capitalists will not fund an insurance agency unless it is based on a unique, scalable technology.

Finish Your Business Plan Today!

Your insurance agency business plan should include 10 sections as follows:

Executive Summary

Your executive summary provides an introduction to your business plan, but it is normally the last section you write because it provides a summary of each key section of your plan.

The goal of your Executive Summary is to quickly engage the reader. Explain to them the type of insurance agency business you are operating and the status; for example, are you a startup, do you have an insurance agency that you would like to grow, or are you operating multiple insurance agency locations already.

Next, provide an overview of each of the subsequent sections of your plan. For example, give a brief overview of the insurance agency industry. Discuss the type of insurance agency you are operating. Detail your direct competitors. Give an overview of your target customers. Provide a snapshot of your marketing plan. Identify the key members of your team. And offer an overview of your financial plan.

Company Analysis

In your company analysis, you will detail the type of insurance agency you are operating.

For example, you might operate one of the following types:

• Direct Writer / Captive : this type of insurance agency only sells one insurance company’s products – like Allstate or State Farm
• Independent Insurance Agent : this type of insurance agency is privately-owned, and sells policies with may different insurance companies

In addition to explaining the type of insurance agency you operate, the Company Analysis section of your business plan needs to provide background on the business.

Include answers to question such as:

• When and why did you start the business?
• What milestones have you achieved to date? Milestones could include sales goals you’ve reached, new location openings, etc.
• Your legal structure. Are you incorporated as an S-Corp? An LLC? A sole proprietorship? Explain your legal structure here.

Industry Analysis

In your industry analysis, you need to provide an overview of the insurance business.

While this may seem unnecessary, it serves multiple purposes.

First, researching the insurance industry educates you. It helps you understand the market in which you are operating.

Secondly, market research can improve your strategy particularly if your research identifies market trends. For example, if there was a trend towards weather-related policy purchases, it would be helpful to ensure your plans call for flood insurance options.

The third reason for market research is to prove to readers that you are an expert in your industry. By conducting the research and presenting it in your plan, you achieve just that.

The following questions should be answered in the industry analysis section of your insurance company business plan:

• How big is the insurance agency business (in dollars)?
• Is the market declining or increasing?
• Who are the key competitors in the market?
• Who are the key insurance carriers in the market?
• What trends are affecting the industry?
• What is the industry’s growth forecast over the next 5 – 10 years?
• What is the relevant market size? That is, how big is the potential market for your insurance agency. You can extrapolate such a figure by assessing the size of the market in the entire country and then applying that figure to your local population.

Customer Analysis

The customer analysis section of your insurance agency business plan must detail the customers you serve and/or expect to serve.

The following are examples of customer segments: individuals, households, businesses, etc.

As you can imagine, the customer segment(s) you choose will have a great impact on the type of insurance agency you operate. Clearly baby boomers would want different pricing and product options, and would respond to different marketing promotions than recent college graduates.

Try to break out your target customers in terms of their demographic and psychographic profiles. With regards to demographics, include a discussion of the ages, genders, locations and income levels of the customers you seek to serve. Because most insurance agencies primarily serve customers living in their same geographic region, such demographic information is easy to find on government websites.

Psychographic profiles explain the wants and needs of your target customers. The more you can understand and define these needs, the better you will do in attracting and retaining your customers.

Finish Your Insurance Business Plan in 1 Day!

Don’t you wish there was a faster, easier way to finish your business plan?

With Growthink’s Ultimate Insurance Business Plan Template you can finish your plan in just 8 hours or less!

Competitive Analysis

Your competitive analysis should identify the indirect and direct competitors your business faces and then focus on the latter.

Direct competitors are other insurance agencies.

Indirect competitors are other options that customers have to purchase from you that aren’t direct competitors. This includes self pay and public (Medicare, Medicaid in the case of health insurance) insurance or directly working with an insurance carrier. You need to mention such competition to show you understand that not everyone who purchases insurance does so through an insurance agency.

With regards to direct competition, you want to detail the other insurance agencies with which you compete. Most likely, your direct competitors will be insurance agencies located in your geographic region.

For each such competitor, provide an overview of their businesses and document their strengths and weaknesses. Unless you once worked at your competitors’ businesses, it will be impossible to know everything about them. But you should be able to find out key things about them such as:

• What types of customers do they serve?
• What products do they offer?
• What is their pricing (premium, low, etc.)?
• What are they good at?
• What are their weaknesses?

With regards to the last two questions, think about your answers from the customers’ perspective.

The final part of your competitive analysis section is to document your areas of competitive advantage. For example:

• Will you provide superior insurance agency products/services?
• Will you provide insurance agency products that your competitors don’t offer?
• Will you make it easier or faster for customers to acquire your products?
• Will you provide better customer service?
• Will you offer better pricing?

Think about ways you will outperform your competition and document them in this section of your plan.

Marketing Plan

Traditionally, a marketing plan includes the four P’s: Product, Price, Place, and Promotion. For an insurance agency business plan, your marketing plan should include the following:

Product : in the product section you should reiterate the type of insurance agency that you documented in your Company Analysis. Then, detail the specific products/services you will be offering. For example, in addition to P&C insurance, will you also offer life insurance?

Price : Document the prices you will offer and how they compare to your competitors. Essentially in the product and price sub-sections of your marketing plan, you are presenting the menu items you offer and their prices.

Place : Place refers to the location of your insurance agency. Document your location and mention how the location will impact your success. For example, is your insurance agency located next to the Department of Motor Vehicles, or a heavily populated office building, etc. Discuss how your location might provide a steady stream of customers.

Promotions : the final part of your insurance agency marketing plan is the promotions section. Here you will document how you will drive customers to your location(s). The following are some promotional methods you might consider:

• Making your insurance agency’s front store extra appealing to attract passing customers
• Advertising in local papers and magazines
• Reaching out to local bloggers and websites
• Partnerships with local organizations (e.g., auto dealerships or car rental stores)
• Local radio advertising
• Banner ads at local venues

Operations Plan

While the earlier sections of your business plan explained your goals, your operations plan describes how you will meet them. Your operations plan should have two distinct sections as follows.

Everyday short-term processes include all of the tasks involved in running your insurance agency such as serving customers, procuring relationships with insurance carriers, negotiating with repair shops, etc.

Long-term goals are the milestones you hope to achieve. These could include the dates when you expect to acquire your 500th customer, or when you hope to reach $X in sales. It could also be when you expect to hire your Xth employee or launch a new location.

Management Team

To demonstrate your insurance agency’s ability to succeed as a business, a strong management team is essential. Highlight your key players’ backgrounds, emphasizing those skills and experiences that prove their ability to grow a company.

Ideally you and/or your team members have direct experience in the insurance agency business. If so, highlight this experience and expertise. But also highlight any experience that you think will help your business succeed.

If your team is lacking, consider assembling an advisory board. An advisory board would include 2 to 8 individuals who would act like mentors to your business. They would help answer questions and provide strategic guidance. If needed, look for advisory board members with experience in insurance agencies and/or successfully running small businesses.

Financial Plan

Your financial plan should include your 5-year financial statement broken out both monthly or quarterly for the first year and then annually. Your financial statements include your income statement, balance sheet and cash flow statements.

Income Statement : an income statement is more commonly called a Profit and Loss statement or P&L. It shows your revenues and then subtracts your costs to show whether you turned a profit or not.

In developing your income statement, you need to devise assumptions. For example, will you acquire 20 new customers per month or 50? And will sales grow by 2% or 10% per year? As you can imagine, your choice of assumptions will greatly impact the financial forecasts for your business. As much as possible, conduct research to try to root your assumptions in reality.

Balance Sheets : While balance sheets include much information, to simplify them to the key items you need to know about, balance sheets show your assets and liabilities. For instance, if you spend $100,000 on building out your insurance agency location and/or website, that will not give you immediate profits. Rather it is an asset that will hopefully help you generate profits for years to come. Likewise, if a bank writes you a check for $100.000, you don’t need to pay it back immediately. Rather, that is a liability you will pay back over time.

Cash Flow Statement : Your cash flow statement will help determine how much money you need to start or grow your business, and make sure you never run out of money.

In developing your Income Statement and Balance Sheets be sure to include several of the key costs needed in starting or growing an insurance agency:

• Location build-out including design fees, construction, etc.
• Marketing expenses
• Website development
• Payroll or salaries paid to staff
• Business insurance
• Taxes and permits
• Legal expenses

Attach your full financial projections in the appendix of your plan along with any supporting documents that make your plan more compelling. For example, you might include your store design blueprint or location lease.

Insurance Business Plan Summary

Putting together a business plan for your insurance agency is a worthwhile endeavor. If you follow the template above, by the time you are done, you will truly be an expert. You will really understand the insurance agency business, your competition and your customers. You will have developed a marketing plan and will really understand what it takes to launch and grow a successful insurance agency.

Download Our Insurance Business Plan PDF

You can download our insurance business plan PDF here . This is a business plan template you can use in PDF format.

Insurance Business Plan FAQs

What is the easiest way to complete my insurance business plan.

Growthink's Ultimate Insurance Business Plan Template allows you to quickly and easily complete your Insurance Business Plan.

Where Can I Download an Insurance Business Plan PDF?

You can download our insurance business plan PDF template here . This is a business plan template you can use in PDF format.

Don’t you wish there was a faster, easier way to finish your Insurance business plan?

OR, Let Us Develop Your Plan For You

Since 1999, Growthink has developed business plans for thousands of companies who have gone on to achieve tremendous success.   Click here to learn about Growthink’s business plan writing services .

Other Helpful Business Plan Articles & Templates

Travel Agency Business Plan Template

Written by Dave Lavinsky

Travel Agency Business Plan

You’ve come to the right place to create your Travel Agency business plan.

We have helped over 10,000 entrepreneurs and business owners create business plans and many have used them to start or grow their travel agencies.

Below is a template to help you create each section of your Travel Agency business plan.

Executive Summary

Business overview.

My Itinerary Travel Agency is a new travel agency located in Boca Raton, Florida. The company is founded by Sandra Rodriguez, an experienced travel agent who has gained valuable knowledge on how to run a travel agency during the past ten years while working at Fun Destinations Travel Agency. Now that Sandra has experienced managing a travel agency, she is ready to start her own company, My Itinerary Travel Agency. Sandra is confident that her organizational and communication skills, combined with her understanding of business management, will enable her to run a profitable travel agency of her own. Sandra is recruiting a team of highly qualified professionals to help manage the day-to-day complexities of running a travel agency – sales and marketing, vendor relationships, customer relationship management, budgeting, and financial reporting.

My Itinerary Travel Agency will provide a full suite of travel planning services for individuals nationwide through its sophisticated online platform and accompanying customer app. My Itinerary Travel Agency will be the go-to travel agency for personalized service, convenience, and expertise of its travel agents. The company will be the ultimate choice for customer service while offering the best travel accommodations available.

Product Offering

The following are the services that My Itinerary Travel Agency will provide:

• Airline travel bookings
• Tour and travel package sales
• Accommodation reservations and bookings
• Cruise bookings
• Car rental reservations
• Travel ticket sales and reservations
• Tour ticket sales and reservations

Customer Focus

My Itinerary Travel Agency will target individuals nationwide who are looking for personalized and convenient travel planning services. The company will target vacationers, tourists, and business travelers who are seeking the best deals on premium accommodations. No matter the customer, My Itinerary Travel Agency will deliver the best communication, service, and the best prices.

Management Team

My Itinerary Travel Agency will be owned and operated by Sandra Rodriguez. Sandra is a graduate of Florida University with a degree in business. She has over ten years of experience working as a travel agent for another local agency. Sandra will be the company’s chief executive officer. She will oversee the travel agency staff, manage customer relationships, and build vendor relationships.

Sandra has recruited sales and marketing expert, Sara Anderson, to be the company’s chief marketing officer and help oversee travel agency’s sales and marketing activities. Sara will handle all branding, marketing, advertising, and outreach for the company. She will also create and maintain the company’s online and social media presence. Sara has a Master’s degree in Marketing and has nearly ten years of experience working as a marketing director for a leading travel industry corporation.

Success Factors

My Itinerary Travel Agency will be able to achieve success by offering the following competitive advantages:

• Skilled team of travel agents combined with the latest technology in the industry will allow the company to provide its clients with personalized service and modern convenience to make planning their trip easy and efficient.
• The members of the leadership team have long standing relationships with a large pool of vendors, allowing them to provide clients with the best deals possible on premium accommodations.
• The company offers a variety of modes of communication to better serve more clients’ preferences. Customers can speak with a travel agent in person, via telephone, video call, email, or chat through the website or app. Support is available 24/7 to ensure all clients’ questions and concerns are promptly attended to.

Financial Highlights

My Itinerary Travel Agency is seeking $290,000 in debt financing to launch its travel agency. The funding will be dedicated towards securing the office space, and purchasing office equipment and supplies. Funding will also be dedicated towards three months of overhead costs to include payroll of the staff and marketing expenses. The breakout of the funding is below:

• Office build-out: $110,000
• Office equipment, supplies, and materials: $70,000
• Three months of overhead expenses (payroll, utilities): $90,000
• Marketing costs: $10,000
• Working capital: $10,000

The following graph below outlines the pro forma financial projections for My Itinerary Travel Agency.

Company Overview

Who is my itinerary travel agency.

My Itinerary Travel Agency is a newly established travel agency in Boca Raton, Florida. My Itinerary Travel Agency will be the first choice for anyone seeking a personalized approach, 24/7 support, and streamlined technology to make trip planning easy. The company will serve customers nationwide from their headquarters in Florida.

My Itinerary Travel Agency will be able to guarantee the best deals possible thanks to the leadership team members’ long standing relationships with a large network of vendors in the hospitality, transportation, and entertainment markets. The company’s team of highly qualified travel agents will provide personalized service to each client, removing the uncertainty and hassles associated with finding and booking the right accommodations.

My Itinerary Travel Agency History

My Itinerary Travel Agency is owned and operated by Sandra Rodriguez, an experienced travel agent who has gained valuable knowledge on how to run a travel agency during the past ten years while working at Fun Destinations Travel Agency. Now that Sandra has experienced managing a travel agency, she is ready to start her own company, My Itinerary Travel Agency. Sandra is confident that her organizational and communication skills, combined with her understanding of business management, will enable her to run a profitable travel agency of her own. Sandra is recruiting a team of highly qualified professionals to help manage the day-to-day complexities of running a travel agency – sales and marketing, vendor relationships, customer relationship management, budgeting, and financial reporting.

Since incorporation, My Itinerary Travel Agency has achieved the following milestones:

• Registered My Itinerary Travel Agency, LLC to transact business in the state of Florida
• Has identified the ideal location for the company’s office and is in the process of securing a lease
• Reached out to numerous contacts to include transportation, hospitality, and entertainment companies to begin securing vendor contracts
• Began recruiting a staff of accountants, travel agents, and other office personnel to work at My Itinerary Travel Agency

My Itinerary Travel Agency Services

• Airline travel comparisons and bookings

Industry Analysis

The U.S. travel agency industry is valued at $48.5B with more than 90,600 businesses in operation and over 318,600 employees nationwide. Factors currently driving industry growth include an increase in domestic tourism and travel for overnight trips, vacations, and business purposes. More domestic travel typically results in more consumers using travel agencies to book their trips. The travel agency industry can be segmented by brick-and-mortar establishments or online businesses. The global market size for the online travel agency segment reached $432B last year and is expected to rise as more people use the internet to book their trips. The travel agency industry relies heavily on the use of technology. Industry operators must stay up-to-date on the latest travel technology in order to remain competitive in the market.

One of the most significant hurdles for travel agency operators is attracting customers in the age of do-it-yourself booking. Now that customers are able to book many of their travel accommodations themselves, travel agents must be able to demonstrate why booking with them is a better option. Some ways industry operators can add value are by providing personalized services, promotional discounts, and helpful information about accommodation options.

Customer Analysis

Demographic profile of target market.

My Itinerary Travel Agency will target individuals nationwide who are looking for personalized and convenient travel planning services. The company will target vacationers, tourists, and business travelers who are seeking the best deals on premium accommodations. No matter the customer, My Itinerary Travel Agency will deliver professional communication, service, and the best prices.

The precise demographics for Boca Raton, Florida are:

Customer Segmentation

My Itinerary Travel Agency will primarily target the following customer profiles:

• Individuals and families planning a vacation
• Business travelers
• Individuals and families in need of accommodations for events such as weddings, reunions, or conventions

Competitive Analysis

Direct and indirect competitors.

My Itinerary Travel Agency will face competition from other companies with similar business profiles. A description of each competitor company is below.

Fun Destinations Travel Agency

Fun Destinations Travel Agency is one of the largest and oldest travel agencies in Florida. The company was founded in 1958 in Boca Raton with one small office location. Now, the company has over 50 locations throughout multiple states. Fun Destinations specializes in booking accommodations for family vacationers. The company books accommodations near key family destinations such as theme parks, resorts, and tourist attractions. Fun Destinations is family owned and operated so the founders are familiar with the hassles associated with planning a family vacation. For this reason, Fun Destinations focuses on booking the best family-friendly accommodations so its clients can relax and enjoy the family fun.

Best Fit Vacations Travel Agency

Best Fit Vacations Travel Agency is a small travel agency catering to Boca Raton locals from its central office and nationwide clients via its online booking platform. The company was established in 1995 with the mission of providing vacation accommodations that will be “the best fit” for every client. Best Fit Vacations is owned and operated by industry professionals that have extensive experience working with vendors to negotiate the best deals for clients. The company strives to get the lowest prices for every booking and regularly finds additional savings and discounts other agencies might not know about.

Trustworthy Travel Agency

Trustworthy Travel Agency is a Boca Raton, Florida-based travel agency that provides superior service to its consumers. The company is able to provide a wide variety of travel accommodation bookings for customers in the area. Trustworthy Travel Agency has three locations throughout the state and operates an online booking platform for nationwide travelers. Customers can book online or over the phone at their convenience. The company uses an algorithm that finds the lowest prices on travel, lodging, and other accommodations across the country.

Competitive Advantage

My Itinerary Travel Agency will be able to offer the following advantages over their competition:

Marketing Plan

Brand & value proposition.

My Itinerary Travel Agency will offer the unique value proposition to its clientele:

• My Itinerary Travel Agency offers the best deals through its extensive vendor network.
• The company offers personalized customer service, a variety of communication modes, and 24/7 support.

Promotions Strategy

The promotions strategy for My Itinerary Travel Agency is as follows:

Social Media Marketing

The company’s chief marketing officer will create accounts on social media platforms such as LinkedIn, Twitter, Instagram, Facebook, TikTok, and YouTube. She will ensure My Itinerary Travel Agency maintains an active social media presence with regular updates and fun content to get customers excited about traveling.

Professional Associations and Networking

My Itinerary Travel Agency will become a member of professional associations such as the Travel Agency Association, American Travel Agents Society, and the Florida Travel Industry Association. The leadership team will focus their networking efforts on expanding the company’s vendor network.

Print Advertising

My Itinerary Travel Agency will invest in professionally designed print ads to display in programs or flyers at industry networking events. The company will also invest in professional ads to place in travel magazines and local publications.

Website/SEO Marketing

My Itinerary Travel Agency’s chief marketing officer will design the company website. The website will be well organized, informative, and list all the services that My Itinerary Travel Agency is able to provide. The website will also list testimonials from happy customers.

The chief marketing officer will also manage My Itinerary Travel Agency’s website presence with SEO marketing tactics so that when someone types in a search engine “best travel agency” or “travel agency near me”, My Itinerary Travel Agency will be listed at the top of the search results.

The pricing of My Itinerary Travel Agency will be on par with (and often lower than) competitors so customers feel they receive value when purchasing the company’s services.

Operations Plan

The following will be the operations plan for My Itinerary Travel Agency.

Operation Functions:

• Sandra Rodriguez will be the chief executive officer for the company. She will oversee the travel agents, vendor relationships, and customer relations. Sandra has spent the past year recruiting the following staff:
• Sara Anderson – chief marketing officer who will oversee all marketing strategies for the company and manage the website, social media, and outreach
• Tom Brown – accountant who will provide all accounting, tax payments, and monthly financial reporting for the company
• Christopher Jones – lead customer support manager who will directly oversee all customer support activities

Milestones:

My Itinerary Travel Agency will have the following milestones complete in the next six months.

12/1/2022 – Finalize contract to lease the office

12/15/2022 – Finalize personnel and staff employment contracts for the My Itinerary Travel Agency management team

1/1/2023 – Begin build-out/renovation of the office, and purchase office equipment and supplies

1/15/2023 – Begin networking at industry events and implement the marketing plan

2/15/2023 – Finalize contracts for initial vendors

3/15/2023 – My Itinerary Travel Agency officially opens for business

Financial Plan Business Plan FAQs

Key revenue & costs.

The revenue drivers for My Itinerary Travel Agency are the commissions earned as a percentage of bookings from vendors and fees charged to customers for consultations and services.

The cost drivers will be the overhead costs required in order to staff a travel agency firm. The expenses will be the payroll cost, utilities, greenhouse equipment and supplies, and marketing materials.

Funding Requirements and Use of Funds

Key assumptions.

The following outlines the key assumptions required in order to achieve the revenue and cost numbers in the financials and in order to pay off the startup business loan.

• Average accommodations booked per month: 9,000
• Average commissions per month: $15,000
• Overhead costs per year: $640,000

Financial Projections

Income statement, balance sheet, cash flow statement, what is a travel agency business plan.

A travel agency business plan is a plan to start and/or grow your travel agency business. Among other things, it outlines your business concept, identifies your target customers, presents your marketing plan and details your financial projections.

You can easily complete your travel agency business plan using our travel agency Business Plan Template here .

What are the Main Types of Travel Agencies?

There are a number of different kinds of travel agencies , some examples include: independent agency, host agency or franchise.

How Do You Get Funding for Your Travel Agent Business Plan?

Travel agencies are often funded through small business loans. Personal savings, credit card financing and angel investors are also popular forms of funding.  This is true for a travel agent business plan and a tour and travel business plan.

What are the Steps To Start a Travel Agency Business?

Starting a travel agency business can be an exciting endeavor. Having a clear roadmap of the steps to start a business will help you stay focused on your goals and get started faster.

1. Develop A Travel Agent Business Plan - The first step in starting a business is to create a detailed business plan for your travel agency  that outlines all aspects of the venture. This should include potential market size and target customers, the services or products you will offer, pricing strategies and a detailed financial forecast.  

2. Choose Your Legal Structure - It's important to select an appropriate legal entity for your travel agency business. This could be a limited liability company (LLC), corporation, partnership, or sole proprietorship. Each type has its own benefits and drawbacks so it’s important to do research and choose wisely so that your travel agency business is in compliance with local laws.

3. Register Your Travel Agency Business - Once you have chosen a legal structure, the next step is to register your travel agency business with the government or state where you’re operating from. This includes obtaining licenses and permits as required by federal, state, and local laws. 

4. Identify Financing Options - It’s likely that you’ll need some capital to start your travel agency business, so take some time to identify what financing options are available such as bank loans, investor funding, grants, or crowdfunding platforms. 

5. Choose a Location - Whether you plan on operating out of a physical location or not, you should always have an idea of where you’ll be based should it become necessary in the future as well as what kind of space would be suitable for your operations. 

6. Hire Employees - There are several ways to find qualified employees including job boards like LinkedIn or Indeed as well as hiring agencies if needed – depending on what type of employees you need it might also be more effective to reach out directly through networking events. 

7. Acquire Necessary Travel Agency Equipment & Supplies - In order to start your travel agency business, you'll need to purchase all of the necessary equipment and supplies to run a successful operation. 

8. Market & Promote Your Business - Once you have all the necessary pieces in place, it’s time to start promoting and marketing your travel agency business. This includes creating a website, utilizing social media platforms like Facebook or Twitter, and having an effective Search Engine Optimization (SEO) strategy. You should also consider traditional marketing techniques such as radio or print advertising. 

Learn more about how to start a successful travel agency business:

• How to Start a Travel Agency Business

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LIFE Calls for proposals 2024: bring your green dream to life with a share of €571 million funding!

We’re excited to announce the LIFE Calls for Proposals 2024 - and we want to hear your ideas for conserving nature, protecting the environment, taking climate action and transitioning Europe to clean energy.

As the EU’s flagship initiative for funding environmental and climate actions, the LIFE Programme is your opportunity to turn your ideas into reality - and if your project proposal is successful, you’ll be in for a share of the €571 million available this year.

Sounds interesting? Head over to LIFE Calls for Proposals where you’ll find everything you need to know for your project application. Make sure you register for the upcoming virtual #EULife24 Info Days where experts will guide you through the process and give you detailed information about how to complete a successful application.

LIFE Calls for proposals 2024 open from today (18 April 2024) - with indicative budgets:

Standard Action Projects (SAPs)

• Nature and biodiversity - €155 million.
• Circular economy and quality of life - €65 million.
• Climate change mitigation and adaptation - €61.98 million.
• Clean energy transition - €4 million.
• New European Bauhaus - €8 million.
• Environmental governance - €10 million.

Coordination and Support Action Grants (CSAs)

• Clean energy transition - €77 million.

Strategic Integrated Projects (SNAPs/SIPs) - €150 million. 

Technical Assistance for Preparation for SIPs and SNAPs (TA-PP) , Replication , Capacity Building or Legislative & Policy Priorities - €26 million

Specific Operating Grant Agreements for NGOs - €14 million. 

How do I find out more?

Check out full details of all the different types of LIFE project grants, application deadlines and much more on the LIFE Calls for Proposals 2024 page.

In addition, we are hosting a series of virtual  #EULife24 Info Days on 23-26 April 2024 to guide potential applicants through the process. Details about the different sessions and how to register can be found  here .

As from today, the European Commission’s funding & tender opportunities portal has all the information you need about the LIFE Calls for proposals 2024 and instructions on how to submit your application.

Who can apply?

We are particularly interested to hear from businesses, academic institutions, national, regional, and local governments, and non-governmental organisations (NGOs) working in the EU on nature conservation, environmental protection, climate change or the clean energy transition. LIFE supports innovative, impactful projects with demonstrable impacts and best practices which can be replicated and scaled up elsewhere in Europe. LIFE project applications can be submitted by a single organisation or by several working in collaboration with other European partners - please check carefully the description of the funding topic you wish to apply to.

The LIFE Programme   is the EU's funding instrument for the environment and climate action. It has been bringing green ideas to life since 1992 and, to date, has co-financed over 5,500 projects across the EU and in third countries. For the 2021-2027 period, the European Commission has increased LIFE Programme funding by almost 60%, up to €5.4 billion, and included the new clean energy transition sub-programme. The LIFE Programme is managed by the European Climate, Infrastructure and Environment Executive Agency (CINEA).

Other useful links

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European National Contact Points

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What is Labour’s plan for rail travel and will it make tickets cheaper?

Party wants to fully nationalise train network within five years of coming to power, in ‘biggest rail reform for a generation’

Labour has made one of its most radical proposals yet in the run-up to an election campaign: to fully nationalise the train network within five years of coming to power.

The party has pledged to guarantee the cheapest fares as part of “the biggest reform of our railways for a generation”, bringing all passenger rail into national ownership under the Great British Railways (GBR) body.

So, how difficult would the plan be to enact and what does it mean for passengers?

How would Labour’s plan for Great British Railways change the way the trains are run?

The headline change is nationalisation: the ambition that all passenger train operations, at least, should return to public ownership. But the wider aim is that control of trains and tracks – “wheels and steel”, as some put it – is brought back under one unified structure, at arm’s length from the government.

The actual railway infrastructure is already managed by the state-owned Network Rail, since the disastrous tenure of Railtrack in the early days of privatisation, and train operations in Scotland, Wales and a large chunk of England are in public ownership. So a fully renationalised railway (bar the rolling stock and freight) is not as big a step as it may once have sounded – and arguably the pragmatic extension of the plans drawn up by the Conservatives in 2021, to end the fragmentation and waste in the system.

How long will the changes take?

Labour said it would get the ball rolling on day one. Given the years it has taken for the Conservatives’ GBR plans to crystallise into a draft bill that has scant chance of passing before an election, supporters of the changes would be forgiven for not holding their breath for legislation. But some of the spadework has been done by the GBR transition team, and Labour will be hoping for a more stable tenancy in Downing Street to see the policy through. It is, it stresses, a long-term plan.

As far as nationalisation of the train operators goes, most of the contracts of remaining operators will expire naturally within the next term, while the government can exercise break clauses in others, such as Avanti West Coast and Cross Country.

What would the trains look like?

Eventually, they would all be GBR-branded trains rather than the individual liveries and logos of different operators. Labour hopes that this will make things simpler for passengers, avoiding confusion over ticketing, as well as cutting costs.

Would it make train travel cheaper?

Possibly, but not for a while yet. Labour says it wants to make the railway more affordable but has definitively avoided any pledges to cut or even freeze the overall level of fares.

However, it believes that its plans will eventually save £2.2bn a year by avoiding the duplication and bureaucracy brought on by the current system, where the Department for Transport tightly controls and specifies contracts for the private firms, and reams of staff are employed in back-end roles. That could give ministers some scope to use more of the billions in annual taxpayer subsidy to bring fares down long-term.

What about this best-price guarantee?

Make that an “ambition”, according to the policy document . It’s testament to the complexity, or occasional absurdity, of UK rail fares that even after years of industry focus on improving the system, renationalising looks an easier promise than telling a passenger they’ve paid the right amount.

Things can be improved, Labour says, as contactless tap-in and tap-out payments extend through more and more of the country, opening up the possibility of a Transport for London-style system, where fares are streamlined and automatically capped or refunded.

The shadow transport secretary, Louise Haigh, pointedly chose the headquarters of Trainline in central London to launch her plans on Thursday, paying tribute to the travel app firm’s “relentless focus on passengers [and] improving their experience”. Trainline shares fell 10%, even though Labour says it has no plans to replace the private firm with a single state retailer.

But given that the app’s business depends on people paying extra to cut through the railway’s confusing fares, fragmentation and lack of a decent central ticketing site, Trainline shareholder nerves might be taken as a vote of confidence that GBR will improve the industry’s own offering.

How else might passengers benefit?

Labour says it would leave the running of the railway to the experts – but the transport secretary would set strategy and take on the role of passenger-in-chief, and the industry would not be “marking its own homework”.

The plan aims to strengthen the voice of passengers by rolling together the various bodies currently meant to be standing up for them – the watchdog Transport Focus and the little-known Rail Ombudsman, as well as a few divisions of the Office of Rail and Road.

What will happen to the private operators?

Their representatives at Rail Partners warn that it will be “messy” and the railway will lose their expertise. But the people actually running train operators, right up to the managing directors, have typically stayed in post with a different coloured badge when the owning groups moved on, and passengers at say, Southeastern or LNER may not feel life is very different. Firms once regarded as pillars of privatised rail such as Stagecoach, National Express (now Mobico) and Virgin have long exited UK rail already, pursuing business elsewhere.

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• Transport policy

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