quantitative qualitative research design

Qualitative vs Quantitative Research Methods & Data Analysis

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What is the difference between quantitative and qualitative?

The main difference between quantitative and qualitative research is the type of data they collect and analyze.

Quantitative research collects numerical data and analyzes it using statistical methods. The aim is to produce objective, empirical data that can be measured and expressed in numerical terms. Quantitative research is often used to test hypotheses, identify patterns, and make predictions.

Qualitative research , on the other hand, collects non-numerical data such as words, images, and sounds. The focus is on exploring subjective experiences, opinions, and attitudes, often through observation and interviews.

Qualitative research aims to produce rich and detailed descriptions of the phenomenon being studied, and to uncover new insights and meanings.

Quantitative data is information about quantities, and therefore numbers, and qualitative data is descriptive, and regards phenomenon which can be observed but not measured, such as language.

What Is Qualitative Research?

Qualitative research is the process of collecting, analyzing, and interpreting non-numerical data, such as language. Qualitative research can be used to understand how an individual subjectively perceives and gives meaning to their social reality.

Qualitative data is non-numerical data, such as text, video, photographs, or audio recordings. This type of data can be collected using diary accounts or in-depth interviews and analyzed using grounded theory or thematic analysis.

Qualitative research is multimethod in focus, involving an interpretive, naturalistic approach to its subject matter. This means that qualitative researchers study things in their natural settings, attempting to make sense of, or interpret, phenomena in terms of the meanings people bring to them. Denzin and Lincoln (1994, p. 2)

Interest in qualitative data came about as the result of the dissatisfaction of some psychologists (e.g., Carl Rogers) with the scientific study of psychologists such as behaviorists (e.g., Skinner ).

Since psychologists study people, the traditional approach to science is not seen as an appropriate way of carrying out research since it fails to capture the totality of human experience and the essence of being human.  Exploring participants’ experiences is known as a phenomenological approach (re: Humanism ).

Qualitative research is primarily concerned with meaning, subjectivity, and lived experience. The goal is to understand the quality and texture of people’s experiences, how they make sense of them, and the implications for their lives.

Qualitative research aims to understand the social reality of individuals, groups, and cultures as nearly as possible as participants feel or live it. Thus, people and groups are studied in their natural setting.

Some examples of qualitative research questions are provided, such as what an experience feels like, how people talk about something, how they make sense of an experience, and how events unfold for people.

Research following a qualitative approach is exploratory and seeks to explain ‘how’ and ‘why’ a particular phenomenon, or behavior, operates as it does in a particular context. It can be used to generate hypotheses and theories from the data.

Qualitative Methods

There are different types of qualitative research methods, including diary accounts, in-depth interviews , documents, focus groups , case study research , and ethnography.

The results of qualitative methods provide a deep understanding of how people perceive their social realities and in consequence, how they act within the social world.

The researcher has several methods for collecting empirical materials, ranging from the interview to direct observation, to the analysis of artifacts, documents, and cultural records, to the use of visual materials or personal experience. Denzin and Lincoln (1994, p. 14)

Here are some examples of qualitative data:

Interview transcripts : Verbatim records of what participants said during an interview or focus group. They allow researchers to identify common themes and patterns, and draw conclusions based on the data. Interview transcripts can also be useful in providing direct quotes and examples to support research findings.

Observations : The researcher typically takes detailed notes on what they observe, including any contextual information, nonverbal cues, or other relevant details. The resulting observational data can be analyzed to gain insights into social phenomena, such as human behavior, social interactions, and cultural practices.

Unstructured interviews : generate qualitative data through the use of open questions.  This allows the respondent to talk in some depth, choosing their own words.  This helps the researcher develop a real sense of a person’s understanding of a situation.

Diaries or journals : Written accounts of personal experiences or reflections.

Notice that qualitative data could be much more than just words or text. Photographs, videos, sound recordings, and so on, can be considered qualitative data. Visual data can be used to understand behaviors, environments, and social interactions.

Qualitative Data Analysis

Qualitative research is endlessly creative and interpretive. The researcher does not just leave the field with mountains of empirical data and then easily write up his or her findings.

Qualitative interpretations are constructed, and various techniques can be used to make sense of the data, such as content analysis, grounded theory (Glaser & Strauss, 1967), thematic analysis (Braun & Clarke, 2006), or discourse analysis.

For example, thematic analysis is a qualitative approach that involves identifying implicit or explicit ideas within the data. Themes will often emerge once the data has been coded.

Key Features

• Events can be understood adequately only if they are seen in context. Therefore, a qualitative researcher immerses her/himself in the field, in natural surroundings. The contexts of inquiry are not contrived; they are natural. Nothing is predefined or taken for granted.
• Qualitative researchers want those who are studied to speak for themselves, to provide their perspectives in words and other actions. Therefore, qualitative research is an interactive process in which the persons studied teach the researcher about their lives.
• The qualitative researcher is an integral part of the data; without the active participation of the researcher, no data exists.
• The study’s design evolves during the research and can be adjusted or changed as it progresses. For the qualitative researcher, there is no single reality. It is subjective and exists only in reference to the observer.
• The theory is data-driven and emerges as part of the research process, evolving from the data as they are collected.

Limitations of Qualitative Research

• Because of the time and costs involved, qualitative designs do not generally draw samples from large-scale data sets.
• The problem of adequate validity or reliability is a major criticism. Because of the subjective nature of qualitative data and its origin in single contexts, it is difficult to apply conventional standards of reliability and validity. For example, because of the central role played by the researcher in the generation of data, it is not possible to replicate qualitative studies.
• Also, contexts, situations, events, conditions, and interactions cannot be replicated to any extent, nor can generalizations be made to a wider context than the one studied with confidence.
• The time required for data collection, analysis, and interpretation is lengthy. Analysis of qualitative data is difficult, and expert knowledge of an area is necessary to interpret qualitative data. Great care must be taken when doing so, for example, looking for mental illness symptoms.

Advantages of Qualitative Research

• Because of close researcher involvement, the researcher gains an insider’s view of the field. This allows the researcher to find issues that are often missed (such as subtleties and complexities) by the scientific, more positivistic inquiries.
• Qualitative descriptions can be important in suggesting possible relationships, causes, effects, and dynamic processes.
• Qualitative analysis allows for ambiguities/contradictions in the data, which reflect social reality (Denscombe, 2010).
• Qualitative research uses a descriptive, narrative style; this research might be of particular benefit to the practitioner as she or he could turn to qualitative reports to examine forms of knowledge that might otherwise be unavailable, thereby gaining new insight.

What Is Quantitative Research?

Quantitative research involves the process of objectively collecting and analyzing numerical data to describe, predict, or control variables of interest.

The goals of quantitative research are to test causal relationships between variables , make predictions, and generalize results to wider populations.

Quantitative researchers aim to establish general laws of behavior and phenomenon across different settings/contexts. Research is used to test a theory and ultimately support or reject it.

Quantitative Methods

Experiments typically yield quantitative data, as they are concerned with measuring things.  However, other research methods, such as controlled observations and questionnaires , can produce both quantitative information.

For example, a rating scale or closed questions on a questionnaire would generate quantitative data as these produce either numerical data or data that can be put into categories (e.g., “yes,” “no” answers).

Experimental methods limit how research participants react to and express appropriate social behavior.

Findings are, therefore, likely to be context-bound and simply a reflection of the assumptions that the researcher brings to the investigation.

There are numerous examples of quantitative data in psychological research, including mental health. Here are a few examples:

Another example is the Experience in Close Relationships Scale (ECR), a self-report questionnaire widely used to assess adult attachment styles .

The ECR provides quantitative data that can be used to assess attachment styles and predict relationship outcomes.

Neuroimaging data : Neuroimaging techniques, such as MRI and fMRI, provide quantitative data on brain structure and function.

This data can be analyzed to identify brain regions involved in specific mental processes or disorders.

For example, the Beck Depression Inventory (BDI) is a clinician-administered questionnaire widely used to assess the severity of depressive symptoms in individuals.

The BDI consists of 21 questions, each scored on a scale of 0 to 3, with higher scores indicating more severe depressive symptoms. 

Quantitative Data Analysis

Statistics help us turn quantitative data into useful information to help with decision-making. We can use statistics to summarize our data, describing patterns, relationships, and connections. Statistics can be descriptive or inferential.

Descriptive statistics help us to summarize our data. In contrast, inferential statistics are used to identify statistically significant differences between groups of data (such as intervention and control groups in a randomized control study).

• Quantitative researchers try to control extraneous variables by conducting their studies in the lab.
• The research aims for objectivity (i.e., without bias) and is separated from the data.
• The design of the study is determined before it begins.
• For the quantitative researcher, the reality is objective, exists separately from the researcher, and can be seen by anyone.
• Research is used to test a theory and ultimately support or reject it.

Limitations of Quantitative Research

• Context: Quantitative experiments do not take place in natural settings. In addition, they do not allow participants to explain their choices or the meaning of the questions they may have for those participants (Carr, 1994).
• Researcher expertise: Poor knowledge of the application of statistical analysis may negatively affect analysis and subsequent interpretation (Black, 1999).
• Variability of data quantity: Large sample sizes are needed for more accurate analysis. Small-scale quantitative studies may be less reliable because of the low quantity of data (Denscombe, 2010). This also affects the ability to generalize study findings to wider populations.
• Confirmation bias: The researcher might miss observing phenomena because of focus on theory or hypothesis testing rather than on the theory of hypothesis generation.

Advantages of Quantitative Research

• Scientific objectivity: Quantitative data can be interpreted with statistical analysis, and since statistics are based on the principles of mathematics, the quantitative approach is viewed as scientifically objective and rational (Carr, 1994; Denscombe, 2010).
• Useful for testing and validating already constructed theories.
• Rapid analysis: Sophisticated software removes much of the need for prolonged data analysis, especially with large volumes of data involved (Antonius, 2003).
• Replication: Quantitative data is based on measured values and can be checked by others because numerical data is less open to ambiguities of interpretation.
• Hypotheses can also be tested because of statistical analysis (Antonius, 2003).

Antonius, R. (2003). Interpreting quantitative data with SPSS . Sage.

Black, T. R. (1999). Doing quantitative research in the social sciences: An integrated approach to research design, measurement and statistics . Sage.

Braun, V. & Clarke, V. (2006). Using thematic analysis in psychology . Qualitative Research in Psychology , 3, 77–101.

Carr, L. T. (1994). The strengths and weaknesses of quantitative and qualitative research : what method for nursing? Journal of advanced nursing, 20(4) , 716-721.

Denscombe, M. (2010). The Good Research Guide: for small-scale social research. McGraw Hill.

Denzin, N., & Lincoln. Y. (1994). Handbook of Qualitative Research. Thousand Oaks, CA, US: Sage Publications Inc.

Glaser, B. G., Strauss, A. L., & Strutzel, E. (1968). The discovery of grounded theory; strategies for qualitative research. Nursing research, 17(4) , 364.

Minichiello, V. (1990). In-Depth Interviewing: Researching People. Longman Cheshire.

Punch, K. (1998). Introduction to Social Research: Quantitative and Qualitative Approaches. London: Sage

Further Information

• Designing qualitative research
• Methods of data collection and analysis
• Introduction to quantitative and qualitative research
• Checklists for improving rigour in qualitative research: a case of the tail wagging the dog?
• Qualitative research in health care: Analysing qualitative data
• Qualitative data analysis: the framework approach
• Using the framework method for the analysis of
• Qualitative data in multi-disciplinary health research
• Content Analysis
• Grounded Theory
• Thematic Analysis

• Submission Guidelines

qualitative and quantitative header

Learning Objective

Differentiate between qualitative and quantitative approaches.

Hong is a physical therapist who teaches injury assessment classes at the University of Utah. With the recent change to online for the remainder of the semester, Hong is interested in the impact on students’ skills acquisition for injury assessment. He wants to utilize both quantitative and qualitative approaches—he plans to compare previous student test scores to current student test scores. He also plans to interview current students about their experiences practicing injury assessment skills virtually. What specific study design methods will Hong use?

Making sense of the evidence

hen conducting a literature search and reviewing research articles, it is important to have a general understanding of the types of research and data you anticipate from different types of studies.

In this article, we review two broad categories of study methods, quantitative and qualitative, and discuss some of their subtypes, or designs, and the type of data that they generate.

Quantitative vs. qualitative approaches

Quantitative is measurable. It is often associated with a more traditional scientific method of gathering data in an organized, objective manner so that findings can be generalized to other persons or populations. Quantitative designs are based on probabilities or likelihood—it utilizes ‘p’ values, power analysis, and other scientific methods to ensure the rigor and reproducibility of the results to other populations. Quantitative designs can be experimental, quasi-experimental, descriptive, or correlational.

Qualitative is usually more subjective , although like quantitative research, it also uses a systematic approach. Qualitative research is generally preferred when the clinical question centers around life experiences or meaning. Qualitative research explores the complexity, depth, and richness of a particular situation from the perspective of the informants—referring to the person or persons providing the information. This may be the patient, the patient’s caregivers, the patient’s family members, etc. The information may also come from the investigator’s or researcher’s observations. At the heart of qualitative research is the belief that reality is based on perceptions and can be different for each person, often changing over time.

Study design differences

Quantitative design methods.

Quantitative designs typically fall into four categories: experimental, quasi-experimental, descriptive, or correlational. Let’s talk about these different types. But before we begin, we need to briefly review the difference between independent and dependent variables.

The independent variable is the variable that is being manipulated, or the one that varies. It is sometimes called the ‘predictor’ or ‘treatment’ variable.

The dependent variable is the outcome (or response) variable. Changes in the dependent variables are presumed to be caused or influenced by the independent variable.

Experimental

In experimental designs, there are often treatment groups and control groups. This study design looks for cause and effect (if A, then B), so it requires having control over at least one of the independent, or treatment variables. Experimental design administers the treatment to some of the subjects (called the ‘experimental group’) and not to others (called the ‘control group’). Subjects are randomly assigned—meaning that they would have an equal chance of being assigned to the control group or the experimental group. This is the strongest design for testing cause and effect relationships because randomization reduces bias. In fact, most researchers believe that a randomized controlled trail is the only kind of research study where we can infer cause (if A, then B). The difficulty with a randomized controlled trial is that the results may not be generalizable in all circumstances with all patient populations, so as with any research study, you need to consider the application of the findings to your patients in your setting. 

Quasi-experimental

Quasi-Experimental studies also seek to identify a cause and effect (causal) relationship, although they are less powerful than experimental designs. This is because they lack one or more characteristics of a true experiment. For instance, they may not include random assignment or they may not have a control group. As is often the case in the ‘real world’, clinical care variables often cannot be controlled due to ethical, practical, or fiscal concerns. So, the quasi experimental approach is utilized when a randomized controlled trial is not possible. For example, if it was found that the new treatment stopped disease progression, it would no longer be ethical to withhold it from others by establishing a control group.

Descriptive

Descriptive studies give us an accurate account of the characteristics of a particular situation or group. They are often used to determine how often something occurs, the likelihood of something occurring, or to provide a way to categorize information. For example, let’s say we wanted to look at the visiting policy in the ICU and describe how implementing an open-visiting policy affected nurse satisfaction. We could use a research tool, such as a Likert scale (5 = very satisfied and 1 = very dissatisfied), to help us gain an understanding of how satisfied nurses are as a group with this policy.

Correlational

Correlational research involves the study of the relationship between two or more variables. The primary purpose is to explain the nature of the relationship, not to determine the cause and effect. For example, if you wanted to examine whether first-time moms who have an elective induction are more likely to have a cesarean birth than first-time moms who go into labor naturally, the independent variables would be ‘elective induction’ and ‘go into labor naturally’ (because they are the variables that ‘vary’) and the outcome variable is ‘cesarean section.’ Even if you find a strong relationship between elective inductions and an increased likelihood of cesarean birth, you cannot state that elective inductions ‘cause’ cesarean births because we have no control over the variables. We can only report an increased likelihood.   

Qualitative design methods

Qualitative methods delve deeply into experiences, social processes, and subcultures. Qualitative study generally falls under three types of designs: phenomenology, ethnography and grounded theory.

Phenomenology

In this approach, we want to understand and describe the lived experience or meaning of persons with a particular condition or situation. For example, phenomenological questions might ask “What is it like for an adolescent to have a younger sibling with a terminal illness?” or “What is the lived experience of caring for an older house-bound dependent parent?”

Ethnography

Ethnographic studies focus on the culture of a group of people. The assumption behind ethnographies is that groups of individuals evolve into a kind of ‘culture’ that guides the way members of that culture or group view the world. In this kind of study, the research focuses on participant observation, where the researcher becomes an active participant in that culture to understand its experiences. For example, nursing could be considered a professional culture, and the unit of a hospital can be viewed as a subculture. One example specific to nursing culture was a study done in 2006 by Deitrick and colleagues . They used ethnographic methods to examine problems related to answering patient call lights on one medical surgical inpatient unit. The single nursing unit was the ‘culture’ under study.

Grounded theory

Grounded theory research begins with a general research problem, selects persons most likely to clarify the initial understanding of the question, and uses a variety of techniques (interviewing, observation, document review to name a few) to discover and develop a theory. For example, one nurse researcher used a grounded theory approach to explain how African American women from different socioeconomic backgrounds make decisions about mammography screening. Because African American women historically have fewer mammograms (and therefore lower survival rates for later stage detection), understanding their decision-making process may help the provider support more effective health promotion efforts. 

Being able to identify the differences between qualitative and quantitative research and becoming familiar with the subtypes of each can make a literature search a little less daunting.

Take the quiz

This article originally appeared July 2, 2020. It was updated to reflect current practice on March 21, 2021.

Barbara Wilson

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Research design: qualitative, quantitative, and mixed methods approaches / sixth edition

• Published: 15 November 2023
• Volume 58 , pages 1011–1013, ( 2024 )

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• James P. Takona   ORCID: orcid.org/0009-0001-4591-8136 1  

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This review examines John W. Creswell and David Creswell’s sixth edition, which covers the most popular research methods, offering readers a comprehensive understanding and practical guidance in qualitative, quantitative, and mixed methods. The review includes observations on existing drawbacks, gaps, and ideas on potential areas for improvement in the book. The book is an excellent entry point for understanding the three broad research designs. It stands out for incorporating various methods and empowering researchers to effectively align them with specific research questions, objectives, and philosophical underpinnings. However, it could be further refined by incorporating newer research approaches and expanding practical aspects such as data collection, sampling strategies, and data analysis techniques. With these improvements, the sixth edition could further solidify its position as a comprehensive and accessible guide adeptly catering to researchers, educators, and students. Despite the book’s many strengths, there are opportunities for refinement in future editions, incorporating newer approaches to research designs and expanding practical aspects such as data collection, sampling strategies, and data analysis techniques. This review highlights that, with these suggested improvements, future editions could not only maintain but also enhance the text’s comprehensive and accessible nature, further solidifying its status as a vital resource for researchers, educators, and student.

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Research Design: Qualitative, Quantitative, and Mixed Methods Approaches

You are here, student resources, welcome to the companion website.

Welcome to the SAGE edge site for Research Design, Fifth Edition .

The SAGE edge site for Research Design by John W. Creswell and J. David Creswell offers a robust online environment you can access anytime, anywhere, and features an array of free tools and resources to keep you on the cutting edge of your learning experience.

This best-selling text pioneered the comparison of qualitative, quantitative, and mixed methods research design. For all three approaches, John W. Creswell and new co-author J. David Creswell include a preliminary consideration of philosophical assumptions, key elements of the research process, a review of the literature, an assessment of the use of theory in research applications, and reflections about the importance of writing and ethics in scholarly inquiry.

The  Fifth   Edition  includes more coverage of: epistemological and ontological positioning in relation to the research question and chosen methodology; case study, PAR, visual and online methods in qualitative research; qualitative and quantitative data analysis software; and in quantitative methods more on power analysis to determine sample size, and more coverage of experimental and survey designs; and updated with the latest thinking and research in mixed methods.

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Quantitative vs. Qualitative Research in Psychology

Anabelle Bernard Fournier is a researcher of sexual and reproductive health at the University of Victoria as well as a freelance writer on various health topics.

Emily is a board-certified science editor who has worked with top digital publishing brands like Voices for Biodiversity, Study.com, GoodTherapy, Vox, and Verywell.

• Key Differences

Quantitative Research Methods

Qualitative research methods.

• How They Relate

In psychology and other social sciences, researchers are faced with an unresolved question: Can we measure concepts like love or racism the same way we can measure temperature or the weight of a star? Social phenomena⁠—things that happen because of and through human behavior⁠—are especially difficult to grasp with typical scientific models.

At a Glance

Psychologists rely on quantitative and quantitative research to better understand human thought and behavior.

• Qualitative research involves collecting and evaluating non-numerical data in order to understand concepts or subjective opinions.
• Quantitative research involves collecting and evaluating numerical data. 

This article discusses what qualitative and quantitative research are, how they are different, and how they are used in psychology research.

Qualitative Research vs. Quantitative Research

In order to understand qualitative and quantitative psychology research, it can be helpful to look at the methods that are used and when each type is most appropriate.

Psychologists rely on a few methods to measure behavior, attitudes, and feelings. These include:

• Self-reports , like surveys or questionnaires
• Observation (often used in experiments or fieldwork)
• Implicit attitude tests that measure timing in responding to prompts

Most of these are quantitative methods. The result is a number that can be used to assess differences between groups.

However, most of these methods are static, inflexible (you can't change a question because a participant doesn't understand it), and provide a "what" answer rather than a "why" answer.

Sometimes, researchers are more interested in the "why" and the "how." That's where qualitative methods come in.

Qualitative research is about speaking to people directly and hearing their words. It is grounded in the philosophy that the social world is ultimately unmeasurable, that no measure is truly ever "objective," and that how humans make meaning is just as important as how much they score on a standardized test.

Used to develop theories

Takes a broad, complex approach

Answers "why" and "how" questions

Explores patterns and themes

Used to test theories

Takes a narrow, specific approach

Answers "what" questions

Explores statistical relationships

Quantitative methods have existed ever since people have been able to count things. But it is only with the positivist philosophy of Auguste Comte (which maintains that factual knowledge obtained by observation is trustworthy) that it became a "scientific method."

The scientific method follows this general process. A researcher must:

• Generate a theory or hypothesis (i.e., predict what might happen in an experiment) and determine the variables needed to answer their question
• Develop instruments to measure the phenomenon (such as a survey, a thermometer, etc.)
• Develop experiments to manipulate the variables
• Collect empirical (measured) data
• Analyze data

Quantitative methods are about measuring phenomena, not explaining them.

Quantitative research compares two groups of people. There are all sorts of variables you could measure, and many kinds of experiments to run using quantitative methods.

These comparisons are generally explained using graphs, pie charts, and other visual representations that give the researcher a sense of how the various data points relate to one another.

Basic Assumptions

Quantitative methods assume:

• That the world is measurable
• That humans can observe objectively
• That we can know things for certain about the world from observation

In some fields, these assumptions hold true. Whether you measure the size of the sun 2000 years ago or now, it will always be the same. But when it comes to human behavior, it is not so simple.

As decades of cultural and social research have shown, people behave differently (and even think differently) based on historical context, cultural context, social context, and even identity-based contexts like gender , social class, or sexual orientation .

Therefore, quantitative methods applied to human behavior (as used in psychology and some areas of sociology) should always be rooted in their particular context. In other words: there are no, or very few, human universals.

Statistical information is the primary form of quantitative data used in human and social quantitative research. Statistics provide lots of information about tendencies across large groups of people, but they can never describe every case or every experience. In other words, there are always outliers.

Correlation and Causation

A basic principle of statistics is that correlation is not causation. Researchers can only claim a cause-and-effect relationship under certain conditions:

• The study was a true experiment.
• The independent variable can be manipulated (for example, researchers cannot manipulate gender, but they can change the primer a study subject sees, such as a picture of nature or of a building).
• The dependent variable can be measured through a ratio or a scale.

So when you read a report that "gender was linked to" something (like a behavior or an attitude), remember that gender is NOT a cause of the behavior or attitude. There is an apparent relationship, but the true cause of the difference is hidden.

Pitfalls of Quantitative Research

Quantitative methods are one way to approach the measurement and understanding of human and social phenomena. But what's missing from this picture?

As noted above, statistics do not tell us about personal, individual experiences and meanings. While surveys can give a general idea, respondents have to choose between only a few responses. This can make it difficult to understand the subtleties of different experiences.

Quantitative methods can be helpful when making objective comparisons between groups or when looking for relationships between variables. They can be analyzed statistically, which can be helpful when looking for patterns and relationships.

Qualitative data are not made out of numbers but rather of descriptions, metaphors, symbols, quotes, analysis, concepts, and characteristics. This approach uses interviews, written texts, art, photos, and other materials to make sense of human experiences and to understand what these experiences mean to people.

While quantitative methods ask "what" and "how much," qualitative methods ask "why" and "how."

Qualitative methods are about describing and analyzing phenomena from a human perspective. There are many different philosophical views on qualitative methods, but in general, they agree that some questions are too complex or impossible to answer with standardized instruments.

These methods also accept that it is impossible to be completely objective in observing phenomena. Researchers have their own thoughts, attitudes, experiences, and beliefs, and these always color how people interpret results.

Qualitative Approaches

There are many different approaches to qualitative research, with their own philosophical bases. Different approaches are best for different kinds of projects. For example:

• Case studies and narrative studies are best for single individuals. These involve studying every aspect of a person's life in great depth.
• Phenomenology aims to explain experiences. This type of work aims to describe and explore different events as they are consciously and subjectively experienced.
• Grounded theory develops models and describes processes. This approach allows researchers to construct a theory based on data that is collected, analyzed, and compared to reach new discoveries.
• Ethnography describes cultural groups. In this approach, researchers immerse themselves in a community or group in order to observe behavior.

Qualitative researchers must be aware of several different methods and know each thoroughly enough to produce valuable research.

Some researchers specialize in a single method, but others specialize in a topic or content area and use many different methods to explore the topic, providing different information and a variety of points of view.

There is not a single model or method that can be used for every qualitative project. Depending on the research question, the people participating, and the kind of information they want to produce, researchers will choose the appropriate approach.

Interpretation

Qualitative research does not look into causal relationships between variables, but rather into themes, values, interpretations, and meanings. As a rule, then, qualitative research is not generalizable (cannot be applied to people outside the research participants).

The insights gained from qualitative research can extend to other groups with proper attention to specific historical and social contexts.

Relationship Between Qualitative and Quantitative Research

It might sound like quantitative and qualitative research do not play well together. They have different philosophies, different data, and different outputs. However, this could not be further from the truth.

These two general methods complement each other. By using both, researchers can gain a fuller, more comprehensive understanding of a phenomenon.

For example, a psychologist wanting to develop a new survey instrument about sexuality might and ask a few dozen people questions about their sexual experiences (this is qualitative research). This gives the researcher some information to begin developing questions for their survey (which is a quantitative method).

After the survey, the same or other researchers might want to dig deeper into issues brought up by its data. Follow-up questions like "how does it feel when...?" or "what does this mean to you?" or "how did you experience this?" can only be answered by qualitative research.

By using both quantitative and qualitative data, researchers have a more holistic, well-rounded understanding of a particular topic or phenomenon.

Qualitative and quantitative methods both play an important role in psychology. Where quantitative methods can help answer questions about what is happening in a group and to what degree, qualitative methods can dig deeper into the reasons behind why it is happening. By using both strategies, psychology researchers can learn more about human thought and behavior.

Gough B, Madill A. Subjectivity in psychological science: From problem to prospect . Psychol Methods . 2012;17(3):374-384. doi:10.1037/a0029313

Pearce T. “Science organized”: Positivism and the metaphysical club, 1865–1875 . J Hist Ideas . 2015;76(3):441-465.

Adams G. Context in person, person in context: A cultural psychology approach to social-personality psychology . In: Deaux K, Snyder M, eds. The Oxford Handbook of Personality and Social Psychology . Oxford University Press; 2012:182-208.

Brady HE. Causation and explanation in social science . In: Goodin RE, ed. The Oxford Handbook of Political Science. Oxford University Press; 2011. doi:10.1093/oxfordhb/9780199604456.013.0049

Chun Tie Y, Birks M, Francis K. Grounded theory research: A design framework for novice researchers .  SAGE Open Med . 2019;7:2050312118822927. doi:10.1177/2050312118822927

Reeves S, Peller J, Goldman J, Kitto S. Ethnography in qualitative educational research: AMEE Guide No. 80 . Medical Teacher . 2013;35(8):e1365-e1379. doi:10.3109/0142159X.2013.804977

Salkind NJ, ed. Encyclopedia of Research Design . Sage Publishing.

Shaughnessy JJ, Zechmeister EB, Zechmeister JS.  Research Methods in Psychology . McGraw Hill Education.

By Anabelle Bernard Fournier Anabelle Bernard Fournier is a researcher of sexual and reproductive health at the University of Victoria as well as a freelance writer on various health topics.

Quantitative and Qualitative Research

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Quantitative methodology is the dominant research framework in the social sciences. It refers to a set of strategies, techniques and assumptions used to study psychological, social and economic processes through the exploration of numeric patterns . Quantitative research gathers a range of numeric data. Some of the numeric data is intrinsically quantitative (e.g. personal income), while in other cases the numeric structure is  imposed (e.g. ‘On a scale from 1 to 10, how depressed did you feel last week?’). The collection of quantitative information allows researchers to conduct simple to extremely sophisticated statistical analyses that aggregate the data (e.g. averages, percentages), show relationships among the data (e.g. ‘Students with lower grade point averages tend to score lower on a depression scale’) or compare across aggregated data (e.g. the USA has a higher gross domestic product than Spain). Quantitative research includes methodologies such as questionnaires, structured observations or experiments and stands in contrast to qualitative research. Qualitative research involves the collection and analysis of narratives and/or open-ended observations through methodologies such as interviews, focus groups or ethnographies.

Coghlan, D., Brydon-Miller, M. (2014).  The SAGE encyclopedia of action research  (Vols. 1-2). London, : SAGE Publications Ltd doi: 10.4135/9781446294406

What is the purpose of quantitative research?

The purpose of quantitative research is to generate knowledge and create understanding about the social world. Quantitative research is used by social scientists, including communication researchers, to observe phenomena or occurrences affecting individuals. Social scientists are concerned with the study of people. Quantitative research is a way to learn about a particular group of people, known as a sample population. Using scientific inquiry, quantitative research relies on data that are observed or measured to examine questions about the sample population.

Allen, M. (2017).  The SAGE encyclopedia of communication research methods  (Vols. 1-4). Thousand Oaks, CA: SAGE Publications, Inc doi: 10.4135/9781483381411

How do I know if the study is a quantitative design?  What type of quantitative study is it?

Quantitative Research Designs: Descriptive non-experimental, Quasi-experimental or Experimental?

Studies do not always explicitly state what kind of research design is being used.  You will need to know how to decipher which design type is used.  The following video will help you determine the quantitative design type.

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Research Design Considerations

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Editor's Note: The online version of this article contains references and resources for further reading and the authors' professional information.

The Challenge

“I'd really like to do a survey” or “Let's conduct some interviews” might sound like reasonable starting points for a research project. However, it is crucial that researchers examine their philosophical assumptions and those underpinning their research questions before selecting data collection methods. Philosophical assumptions relate to ontology, or the nature of reality, and epistemology, the nature of knowledge. Alignment of the researcher's worldview (ie, ontology and epistemology) with methodology (research approach) and methods (specific data collection, analysis, and interpretation tools) is key to quality research design. This Rip Out will explain philosophical differences between quantitative and qualitative research designs and how they affect definitions of rigorous research.

What Is Known

Worldviews offer different beliefs about what can be known and how it can be known, thereby shaping the types of research questions that are asked, the research approach taken, and ultimately, the data collection and analytic methods used. Ontology refers to the question of “What can we know?” Ontological viewpoints can be placed on a continuum: researchers at one end believe that an observable reality exists independent of our knowledge of it, while at the other end, researchers believe that reality is subjective and constructed, with no universal “truth” to be discovered. 1,2 Epistemology refers to the question of “How can we know?” 3 Epistemological positions also can be placed on a continuum, influenced by the researcher's ontological viewpoint. For example, the positivist worldview is based on belief in an objective reality and a truth to be discovered. Therefore, knowledge is produced through objective measurements and the quantitative relationships between variables. 4 This might include measuring the difference in examination scores between groups of learners who have been exposed to 2 different teaching formats, in order to determine whether a particular teaching format influenced the resulting examination scores.

In contrast, subjectivists (also referred to as constructionists or constructivists ) are at the opposite end of the continuum, and believe there are multiple or situated realities that are constructed in particular social, cultural, institutional, and historical contexts. According to this view, knowledge is created through the exploration of beliefs, perceptions, and experiences of the world, often captured and interpreted through observation, interviews, and focus groups. A researcher with this worldview might be interested in exploring the perceptions of students exposed to the 2 teaching formats, to better understand how learning is experienced in the 2 settings. It is crucial that there is alignment between ontology (what can we know?), epistemology (how can we know it?), methodology (what approach should be used?), and data collection and analysis methods (what specific tools should be used?). 5

Key Differences in Qualitative and Quantitative Approaches

Use of theory.

Quantitative approaches generally test theory, while qualitative approaches either use theory as a lens that shapes the research design or generate new theories inductively from their data. 4

Use of Logic

Quantitative approaches often involve deductive logic, starting off with general arguments of theories and concepts that result in data points. 4 Qualitative approaches often use inductive logic or both inductive and deductive logic, start with the data, and build up to a description, theory, or explanatory model. 4

Purpose of Results

Quantitative approaches attempt to generalize findings; qualitative approaches pay specific attention to particular individuals, groups, contexts, or cultures to provide a deep understanding of a phenomenon in local context. 4

Establishing Rigor

Quantitative researchers must collect evidence of validity and reliability. Some qualitative researchers also aim to establish validity and reliability. They seek to be as objective as possible through techniques, including cross-checking and cross-validating sources during observations. 6 Other qualitative researchers have developed specific frameworks, terminology, and criteria on which qualitative research should be evaluated. 6,7 For example, the use of credibility, transferability, dependability, and confirmability as criteria for rigor seek to establish the accuracy, trustworthiness, and believability of the research, rather than its validity and reliability. 8 Thus, the framework of rigor you choose will depend on your chosen methodology (see “Choosing a Qualitative Research Approach” Rip Out).

View of Objectivity

A goal of quantitative research is to maintain objectivity, in other words, to reduce the influence of the researcher on data collection as much as possible. Some qualitative researchers also attempt to reduce their own influence on the research. However, others suggest that these approaches subscribe to positivistic ideals, which are inappropriate for qualitative research, 6,9,10 as researchers should not seek to eliminate the effects of their influence on the study but to understand them through reflexivity . 11 Reflexivity is an acknowledgement that, to make sense of the social world, a researcher will inevitably draw on his or her own values, norms, and concepts, which prevent a totally objective view of the social world. 12

Sampling Strategies

Quantitative research favors using large, randomly generated samples, especially if the intent of the research is to generalize to other populations. 6 Instead, qualitative research often focuses on participants who are likely to provide rich information about the study questions, known as purposive sampling . 6

How You Can Start TODAY

• Consider how you can best address your research problem and what philosophical assumptions you are making.
• Consider your ontological and epistemological stance by asking yourself: What can I know about the phenomenon of interest? How can I know what I want to know? W hat approach should I use and why? Answers to these questions might be relatively fixed but should be flexible enough to guide methodological choices that best suit different research problems under study. 5
• Select an appropriate sampling strategy. Purposive sampling is often used in qualitative research, with a goal of finding information-rich cases, not to generalize. 6
• Be reflexive: Examine the ways in which your history, education, experiences, and worldviews have affected the research questions you have selected and your data collection methods, analyses, and writing. 13

How You Can Start TODAY—An Example

Let's assume that you want to know about resident learning on a particular clinical rotation. Your initial thought is to use end-of-rotation assessment scores as a way to measure learning. However, these assessments cannot tell you how or why residents are learning. While you cannot know for sure that residents are learning, consider what you can know—resident perceptions of their learning experiences on this rotation.

Next, you consider how to go about collecting this data—you could ask residents about their experiences in interviews or watch them in their natural settings. Since you would like to develop a theory of resident learning in clinical settings, you decide to use grounded theory as a methodology, as you believe asking residents about their experience using in-depth interviews is the best way for you to elicit the information you are seeking. You should also do more research on grounded theory by consulting related resources, and you will discover that grounded theory requires theoretical sampling. 14,15 You also decide to use the end-of-rotation assessment scores to help select your sample.

Since you want to know how and why students learn, you decide to sample extreme cases of students who have performed well and poorly on the end-of-rotation assessments. You think about how your background influences your standpoint about the research question: Were you ever a resident? How did you score on your end-of-rotation assessments? Did you feel this was an accurate representation of your learning? Are you a clinical faculty member now? Did your rotations prepare you well for this role? How does your history shape the way you view the problem? Seek to challenge, elaborate, and refine your assumptions throughout the research.

As you proceed with the interviews, they trigger further questions, and you then decide to conduct interviews with faculty members to get a more complete picture of the process of learning in this particular resident clinical rotation.

What You Can Do LONG TERM

• Familiarize yourself with published guides on conducting and evaluating qualitative research. 5,16–18 There is no one-size-fits-all formula for qualitative research. However, there are techniques for conducting your research in a way that stays true to the traditions of qualitative research.
• Consider the reporting style of your results. For some research approaches, it would be inappropriate to quantify results through frequency or numerical counts. 19 In this case, instead of saying “5 respondents reported X,” you might consider “respondents who reported X described Y.”
• Review the conventions and writing styles of articles published with a methodological approach similar to the one you are considering. If appropriate, consider using a reflexive writing style to demonstrate understanding of your own role in shaping the research. 6

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Quantitative Research

What is Quantitative Research?

Quantitative research is the methodology which researchers use to test theories about people’s attitudes and behaviors based on numerical and statistical evidence. Researchers sample a large number of users (e.g., through surveys) to indirectly obtain measurable, bias-free data about users in relevant situations.

“Quantification clarifies issues which qualitative analysis leaves fuzzy. It is more readily contestable and likely to be contested. It sharpens scholarly discussion, sparks off rival hypotheses, and contributes to the dynamics of the research process.” — Angus Maddison, Notable scholar of quantitative macro-economic history

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See how quantitative research helps reveal cold, hard facts about users which you can interpret and use to improve your designs.

Use Quantitative Research to Find Mathematical Facts about Users

Quantitative research is a subset of user experience (UX) research . Unlike its softer, more individual-oriented “counterpart”, qualitative research , quantitative research means you collect statistical/numerical data to draw generalized conclusions about users’ attitudes and behaviors . Compare and contrast quantitative with qualitative research, below:

Qualitative Research

You Aim to Determine

The “what”, “where” & “when” of the users’ needs & problems – to help keep your project’s focus on track during development

The “why” – to get behind how users approach their problems in their world

Highly structured (e.g., surveys) – to gather data about what users do & find patterns in large user groups

Loosely structured (e.g., contextual inquiries) – to learn why users behave how they do & explore their opinions

Number of Representative Users

Ideally 30+

Often around 5

Level of Contact with Users

Less direct & more remote (e.g., analytics)

More direct & less remote (e.g., usability testing to examine users’ stress levels when they use your design)

Statistically

Reliable – if you have enough test users

Less reliable, with need for great care with handling non-numerical data (e.g., opinions), as your own opinions might influence findings

Quantitative research is often best done from early on in projects since it helps teams to optimally direct product development and avoid costly design mistakes later. As you typically get user data from a distance—i.e., without close physical contact with users—also applying qualitative research will help you investigate why users think and feel the ways they do. Indeed, in an iterative design process quantitative research helps you test the assumptions you and your design team develop from your qualitative research. Regardless of the method you use, with proper care you can gather objective and unbiased data – information which you can complement with qualitative approaches to build a fuller understanding of your target users. From there, you can work towards firmer conclusions and drive your design process towards a more realistic picture of how target users will ultimately receive your product.

Quantitative analysis helps you test your assumptions and establish clearer views of your users in their various contexts.

Quantitative Research Methods You Can Use to Guide Optimal Designs

There are many quantitative research methods, and they help uncover different types of information on users. Some methods, such as A/B testing, are typically done on finished products, while others such as surveys could be done throughout a project’s design process. Here are some of the most helpful methods:

A/B testing – You test two or more versions of your design on users to find the most effective. Each variation differs by just one feature and may or may not affect how users respond. A/B testing is especially valuable for testing assumptions you’ve drawn from qualitative research. The only potential concerns here are scale—in that you’ll typically need to conduct it on thousands of users—and arguably more complexity in terms of considering the statistical significance involved.

Analytics – With tools such as Google Analytics, you measure metrics (e.g., page views, click-through rates) to build a picture (e.g., “How many users take how long to complete a task?”).

Desirability Studies – You measure an aspect of your product (e.g., aesthetic appeal) by typically showing it to participants and asking them to select from a menu of descriptive words. Their responses can reveal powerful insights (e.g., 78% associate the product/brand with “fashionable”).

Surveys and Questionnaires – When you ask for many users’ opinions, you will gain massive amounts of information. Keep in mind that you’ll have data about what users say they do, as opposed to insights into what they do . You can get more reliable results if you incentivize your participants well and use the right format.

Tree Testing – You remove the user interface so users must navigate the site and complete tasks using links alone. This helps you see if an issue is related to the user interface or information architecture.

Another powerful benefit of conducting quantitative research is that you can keep your stakeholders’ support with hard facts and statistics about your design’s performance—which can show what works well and what needs improvement—and prove a good return on investment. You can also produce reports to check statistics against different versions of your product and your competitors’ products.

Most quantitative research methods are relatively cheap. Since no single research method can help you answer all your questions, it’s vital to judge which method suits your project at the time/stage. Remember, it’s best to spend appropriately on a combination of quantitative and qualitative research from early on in development. Design improvements can be costly, and so you can estimate the value of implementing changes when you get the statistics to suggest that these changes will improve usability. Overall, you want to gather measurements objectively, where your personality, presence and theories won’t create bias.

Learn More about Quantitative Research

Take our User Research course to see how to get the most from quantitative research.

See how quantitative research methods fit into your design research landscape .

This insightful piece shows the value of pairing quantitative with qualitative research .

Find helpful tips on combining quantitative research methods in mixed methods research .

Questions related to Quantitative Research

Qualitative and quantitative research differ primarily in the data they produce. Quantitative research yields numerical data to test hypotheses and quantify patterns. It's precise and generalizable. Qualitative research, on the other hand, generates non-numerical data and explores meanings, interpretations, and deeper insights. Watch our video featuring Professor Alan Dix on different types of research methods.

This video elucidates the nuances and applications of both research types in the design field.

In quantitative research, determining a good sample size is crucial for the reliability of the results. William Hudson, CEO of Syntagm, emphasizes the importance of statistical significance with an example in our video. 

He illustrates that even with varying results between design choices, we need to discern whether the differences are statistically significant or products of chance. This ensures the validity of the results, allowing for more accurate interpretations. Statistical tools like chi-square tests can aid in analyzing the results effectively. To delve deeper into these concepts, take William Hudson’s Data-Driven Design: Quantitative UX Research Course . 

Quantitative research is crucial as it provides precise, numerical data that allows for high levels of statistical inference. Our video from William Hudson, CEO of Syntagm, highlights the importance of analytics in examining existing solutions. 

Quantitative methods, like analytics and A/B testing, are pivotal for identifying areas for improvement, understanding user behaviors, and optimizing user experiences based on solid, empirical evidence. This empirical nature ensures that the insights derived are reliable, allowing for practical improvements and innovations. Perhaps most importantly, numerical data is useful to secure stakeholder buy-in and defend design decisions and proposals. Explore this approach in our Data-Driven Design: Quantitative Research for UX Research course and learn from William Hudson’s detailed explanations of when and why to use analytics in the research process.

After establishing initial requirements, statistical data is crucial for informed decisions through quantitative research. William Hudson, CEO of Syntagm, sheds light on the role of quantitative research throughout a typical project lifecycle in this video:

 During the analysis and design phases, quantitative research helps validate user requirements and understand user behaviors. Surveys and analytics are standard tools, offering insights into user preferences and design efficacy. Quantitative research can also be used in early design testing, allowing for optimal design modifications based on user interactions and feedback, and it’s fundamental for A/B and multivariate testing once live solutions are available.

To write a compelling quantitative research question:

Create clear, concise, and unambiguous questions that address one aspect at a time.

Use common, short terms and provide explanations for unusual words.

Avoid leading, compound, and overlapping queries and ensure that questions are not vague or broad.

According to our video by William Hudson, CEO of Syntagm, quality and respondent understanding are vital in forming good questions. 

He emphasizes the importance of addressing specific aspects and avoiding intimidating and confusing elements, such as extensive question grids or ranking questions, to ensure participant engagement and accurate responses. For more insights, see the article Writing Good Questions for Surveys .

Survey research is typically quantitative, collecting numerical data and statistical analysis to make generalizable conclusions. However, it can also have qualitative elements, mainly when it includes open-ended questions, allowing for expressive responses. Our video featuring the CEO of Syntagm, William Hudson, provides in-depth insights into when and how to effectively utilize surveys in the product or service lifecycle, focusing on user satisfaction and potential improvements.

He emphasizes the importance of surveys in triangulating data to back up qualitative research findings, ensuring we have a complete understanding of the user's requirements and preferences.

Descriptive research focuses on describing the subject being studied and getting answers to questions like what, where, when, and who of the research question. However, it doesn’t include the answers to the underlying reasons, or the “why” behind the answers obtained from the research. We can use both f qualitative and quantitative methods to conduct descriptive research. Descriptive research does not describe the methods, but rather the data gathered through the research (regardless of the methods used).

When we use quantitative research and gather numerical data, we can use statistical analysis to understand relationships between different variables. Here’s William Hudson, CEO of Syntagm with more on correlation and how we can apply tests such as Pearson’s r and Spearman Rank Coefficient to our data.

This helps interpret phenomena such as user experience by analyzing session lengths and conversion values, revealing whether variables like time spent on a page affect checkout values, for example.

Random Sampling: Each individual in the population has an equitable opportunity to be chosen, which minimizes biases and simplifies analysis.

Systematic Sampling: Selecting every k-th item from a list after a random start. It's simpler and faster than random sampling when dealing with large populations.

Stratified Sampling: Segregate the population into subgroups or strata according to comparable characteristics. Then, samples are taken randomly from each stratum.

Cluster Sampling: Divide the population into clusters and choose a random sample.

Multistage Sampling: Various sampling techniques are used at different stages to collect detailed information from diverse populations.

Convenience Sampling: The researcher selects the sample based on availability and willingness to participate, which may only represent part of the population.

Quota Sampling: Segment the population into subgroups, and samples are non-randomly selected to fulfill a predetermined quota from each subset.

These are just a few techniques, and choosing the right one depends on your research question, discipline, resource availability, and the level of accuracy required. In quantitative research, there isn't a one-size-fits-all sampling technique; choosing a method that aligns with your research goals and population is critical. However, a well-planned strategy is essential to avoid wasting resources and time, as highlighted in our video featuring William Hudson, CEO of Syntagm.

He emphasizes the importance of recruiting participants meticulously, ensuring their engagement and the quality of their responses. Accurate and thoughtful participant responses are crucial for obtaining reliable results. William also sheds light on dealing with failing participants and scrutinizing response quality to refine the outcomes.

The 4 types of quantitative research are Descriptive, Correlational, Causal-Comparative/Quasi-Experimental, and Experimental Research. Descriptive research aims to depict ‘what exists’ clearly and precisely. Correlational research examines relationships between variables. Causal-comparative research investigates the cause-effect relationship between variables. Experimental research explores causal relationships by manipulating independent variables. To gain deeper insights into quantitative research methods in UX, consider enrolling in our Data-Driven Design: Quantitative Research for UX course.

The strength of quantitative research is its ability to provide precise numerical data for analyzing target variables.This allows for generalized conclusions and predictions about future occurrences, proving invaluable in various fields, including user experience. William Hudson, CEO of Syntagm, discusses the role of surveys, analytics, and testing in providing objective insights in our video on quantitative research methods, highlighting the significance of structured methodologies in eliciting reliable results.

To master quantitative research methods, enroll in our comprehensive course, Data-Driven Design: Quantitative Research for UX . 

This course empowers you to leverage quantitative data to make informed design decisions, providing a deep dive into methods like surveys and analytics. Whether you’re a novice or a seasoned professional, this course at Interaction Design Foundation offers valuable insights and practical knowledge, ensuring you acquire the skills necessary to excel in user experience research. Explore our diverse topics to elevate your understanding of quantitative research methods.

Literature on Quantitative Research

Here’s the entire UX literature on Quantitative Research by the Interaction Design Foundation, collated in one place:

Learn more about Quantitative Research

Take a deep dive into Quantitative Research with our course User Research – Methods and Best Practices .

How do you plan to design a product or service that your users will love , if you don't know what they want in the first place? As a user experience designer, you shouldn't leave it to chance to design something outstanding; you should make the effort to understand your users and build on that knowledge from the outset. User research is the way to do this, and it can therefore be thought of as the largest part of user experience design .

In fact, user research is often the first step of a UX design process—after all, you cannot begin to design a product or service without first understanding what your users want! As you gain the skills required, and learn about the best practices in user research, you’ll get first-hand knowledge of your users and be able to design the optimal product—one that’s truly relevant for your users and, subsequently, outperforms your competitors’ .

This course will give you insights into the most essential qualitative research methods around and will teach you how to put them into practice in your design work. You’ll also have the opportunity to embark on three practical projects where you can apply what you’ve learned to carry out user research in the real world . You’ll learn details about how to plan user research projects and fit them into your own work processes in a way that maximizes the impact your research can have on your designs. On top of that, you’ll gain practice with different methods that will help you analyze the results of your research and communicate your findings to your clients and stakeholders—workshops, user journeys and personas, just to name a few!

By the end of the course, you’ll have not only a Course Certificate but also three case studies to add to your portfolio. And remember, a portfolio with engaging case studies is invaluable if you are looking to break into a career in UX design or user research!

We believe you should learn from the best, so we’ve gathered a team of experts to help teach this course alongside our own course instructors. That means you’ll meet a new instructor in each of the lessons on research methods who is an expert in their field—we hope you enjoy what they have in store for you!

All open-source articles on Quantitative Research

Best practices for qualitative user research.

• 3 years ago

Card Sorting

Understand the User’s Perspective through Research for Mobile UX

• 10 mths ago

7 Simple Ways to Get Better Results From Ethnographic Research

Question Everything

Tree Testing

Adding Quality to Your Design Research with an SSQS Checklist

• 8 years ago

How to Fit Quantitative Research into the Project Lifecycle

Why and When to Use Surveys

Correlation in User Experience

First-Click Testing

What to Test

Rating Scales in UX Research: The Ultimate Guide

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Quantitative and qualitative research design

When it comes to capturing and uncovering deeper, more meaningful insights from your research, combining quantitative and qualitative techniques is considered best practice.

But if you’re new — or want to take your analytical capabilities further — how can you better utilize these techniques?

In this short guide, we’ll provide you with the foundational knowledge you need to create effective quantitative surveys and carry out qualitative research that glean the most actionable data.

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In this ebook you’ll learn:.

• How to develop great quantitative survey questions
• Common methods and best practices for qualitative research
• The best ways to elevate your research using technology

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