Assessing Inclusion in India’s Higher Education: NEP 2020 in Perspective

  • First Online: 01 March 2022

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research paper on inclusive education in india

  • Papia Sengupta 2  

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This chapter critically examines ‘inclusion’ of the marginalized communities in higher education sector in India. Further it probes the National Education Policy (2020) against the parameters of inclusiveness. India passed the NEP in July 2020 which is the blueprint for the country’s progress plan in the field of education in the new century. The NEP document is seemingly holistic keeping with the United Nations’ Vision 2030 and the Sustainable Development Goal 4 on inclusive education for all. But what is puzzling is the wide schism between the letter of the NEP and the practice of the Indian state. The chapter questions how authentic the claims of the NEP towards inclusion and education as public-good are, in a state following capitalistic-patriarchal-majoritarian ideal with democratic downslide.

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Sengupta, P. (2022). Assessing Inclusion in India’s Higher Education: NEP 2020 in Perspective. In: Sengupta, P. (eds) Critical Sites of Inclusion in India’s Higher Education. Palgrave Macmillan, Singapore. https://doi.org/10.1007/978-981-16-8256-8_9

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  • Published: 10 May 2024

Non-communicable diseases, digital education and considerations for the Indian context – a scoping review

  • Anup Karan 1 ,
  • Suhaib Hussain 1 ,
  • Lasse X Jensen 2 ,
  • Alexandra Buhl 2 ,
  • Margaret Bearman 3 &
  • Sanjay Zodpey 1  

BMC Public Health volume  24 , Article number:  1280 ( 2024 ) Cite this article

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Introduction

The increasing ageing of the population with growth in NCD burden in India has put unprecedented pressure on India’s health care systems. Shortage of skilled human resources in health, particularly of specialists equipped to treat NCDs, is one of the major challenges faced in India. Keeping in view the shortage of healthcare professionals and the guidelines in NEP 2020, there is an urgent need for more health professionals who have received training in the diagnosis, prevention, and treatment of NCDs. This paper conducts a scoping review and aims to collate the existing evidence on the use of digital education of health professionals within NCD topics.

We searched four databases (Web of Science, PubMed, EBSCO Education Research Complete, and PsycINFO) using a three-element search string with terms related to digital education, health professions, and terms related to NCD. The inclusion criteria covered the studies to be empirical and NCD-related with the target population as health professionals rather than patients. Data was extracted from 28 included studies that reported on empirical research into digital education related to non-communicable diseases in health professionals in India. Data were analysed thematically.

The target groups were mostly in-service health professionals, but a considerable number of studies also included pre-service students of medicine ( n  = 6) and nursing ( n  = 6). The majority of the studies included imparted online learning as self-study, while some imparted blended learning and online learning with the instructor. While a majority of the studies included were experimental or observational, randomized control trials and evaluations were also part of our study.

Digital HPE related to NCDs has proven to be beneficial for learners, and simultaneously, offers an effective way to bypass geographical barriers. Despite these positive attributes, digital HPE faces many challenges for its successful implementation in the Indian context. Owing to the multi-lingual and diverse health professional ecosystem in India, there is a need for strong evidence and guidelines based on prior research in the Indian context.

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Non-communicable diseases (NCDs) kill 41 million people each year. Of these deaths, more than 15 million happen to people between the ages of 30 and 69 years, and the vast majority of these “premature” deaths occur in low- and middle-income countries (LMICs) [ 1 ]. It is estimated that by 2030 the share of NCDs in global total mortality will be 69% – a dramatic rise from 59% in 2002 [ 2 ]. Although the burden of NCDs continues to increase across all regions of the world, it disproportionately affects poorer regions [ 3 ], with almost 80% of NCD-related deaths occurring in LMICs [ 4 ].

This shift is largely driven by demographical and epidemiological transitions, coupled with rapid urbanization and nutritional transitions in LMICs [ 5 ].

With approximately six million annual deaths from NCDs, India presents an important case study with respect to these challenges [ 6 ]. Similar to many other LMICs, India is experiencing a rapid health transition with a rising burden of NCDs now surpassing the burden of communicable diseases [ 7 ]. In India, NCDs such as cardiovascular diseases, cancer, chronic respiratory diseases, and diabetes are estimated to account for around 63% of all deaths, thus making them the leading causes of death [ 6 ]. This NCD burden has severe implications for the healthcare system. In particular, the shortage of skilled health professionals, i.e. medical specialists, nurses, and other professionals equipped to treat NCDs, presents a serious challenge [ 8 ]. The inadequacy of educational institutions to impart quality medical and nursing education has been one of the main reasons for the health workforce shortage [ 8 ]. In a recent study, the number of Indian doctors and nurses/midwives was estimated at 0.80 million and 1.40 million, with a density of 6.1 and 10.6, respectively, per 10,000 population. The numbers further drop to 5.0 and 6.0 per 10,000 population, respectively, after accounting for the adequate qualifications [ 9 , 10 ]. All these estimates are well below the WHO threshold of 44.5 doctors, nurses and midwives per 10,000 population [ 11 ]. The study also highlights the highly skewed distribution of the health workforce across states, rural–urban and public–private sectors. The skewed distribution of the health workforce across India means that this shortage is even more grave in rural and remote areas [ 9 , 10 ]. The revised guidelines of the National Programme for Prevention and Control of Non-Communicable Diseases (NP-NCD), are a welcome strategy in the prevention and control of NCDs [ 12 ]. The focus of the guidelines on health promotion, early diagnosis and screening, and capacity building of healthcare professionals will definitely push for increased attention to the management of NCDs and how this relates to the pre- and in-service training needs of health professionals. In addition, the recent establishment of Health and Wellness Centres (HWC) in managing NCDs and achieving UHC is an excellent response to the changing demographic and epidemiological profile in India. However, this initiative is not without challenges, with a major challenge being the need to build human resource capacity with a continued need for training [ 13 , 14 ]. Although some states have conducted specific training programs to improve the capacity and address the issue, the lack of training modules for NCD management remains an important challenge to be addressed [ 14 ]. The need to strengthen the HWCs through adequate financing, human resources, and logistics for medicines and technology, especially in hard geographical areas, is an area to be focussed upon [ 13 ].

The National Education Policy (NEP) 2020 by the government of India has highlighted the role of digital education in training and continuing education [ 15 ]. Digital education is defined as an act of teaching and learning by means of digital technologies involving a multitude of educational approaches, concepts, methods, and technologies [ 16 ]. The NEP 2020 focuses attention on implementing and strengthening multidisciplinary, inclusive and technology-based learning that is accessible to all. With a large geographical and cultural diversity in India, meeting this need has proven to be a challenge to India’s existing systems of health professions education (HPE). Hence, the use of technology in education is proposed as a way to access remote areas and bypass geographical barriers [ 15 ].

Although the NEP 2020 has some aspirational objectives, there is a lack of specific knowledge regarding the digital education of health professionals in India. A recent review of Indian research in digital health professions education found that the body of literature is very limited and that the studies that do exist tend to take the form of evaluations of local educational interventions rather than more systematic contributions to research-based knowledge [ 17 ].

Considering the scarcity of empirical evidence related to digital education and training of health professionals regarding NCDs, it is relevant to look outside of India and explore what research may have been done in other contexts.

Digitalization of education may help us address the urgent need for more health professionals who have received training in the diagnosis, prevention, and treatment of NCDs. However, it is still unclear what constitutes best practice in NCD-related digital education, and how experiences from across the world are relevant to the Indian context.

The objective of the present paper is to conduct a scoping review of the published research examining the digital education of health professionals within NCD topics. More specifically the paper aims to: (i) assess the strengths and weaknesses of the digital teaching-learning practices described in the literature; and (ii) discuss the findings in relation to the Indian context.

The scoping review methodology is appropriate for exploring the extent of research activity within a topic where the literature is limited and disorganized. With a more flexible approach than what is known from systematic reviews, the scoping methodology can provide an overview of what kinds of evidence exist and help inform future research [ 18 ].

To identify relevant publications, we searched four research databases (Web of Science, PubMed, EBSCO Education Research Complete, and PsycInfo). This was done with a search string consisting of three elements, namely terms related to digital education ( n  = 174), terms related to health professions ( n  = 30), and terms related to NCD ( n  = 36). The search string with all terms is included in the online supplementary material .

The search produced 1032 hits combined from all the databases (Web of Science: 443; PubMed: 259; EBSCO Education Research Complete: 118; PsycInfo: 212). When searching, we did not limit the search to any specific time frame, but subsequently, we opted to exclude papers published before 2017. This was decided to ensure that the included papers reported on interventions that represent current digital technologies. After removing duplicates and papers published before 2017, we had 463 documents. These documents were imported into the online review tool Covidence, which was used to manage the screening and data extraction processes.

Figure  1 . PRISMA flow chart showing the screening process.

figure 1

PRISMA flow chart showing the screening process

In Covidence, the first step was to screen the title and abstract of these 463 documents to determine whether they were suitable for inclusion in the review. This screening process excluded studies that were.

Not empirical (e.g., reviews and commentaries).

About training patients to manage their own chronic disease.

About digital health solutions (e-health, m-health, apps, etc.)

Not related to NCD prevention, treatment, or care.

This process led to the exclusion of 385 documents, leaving a pool of 78 for full-text screening. The full-text screening followed the same exclusion criteria. This led to the exclusion of a further 50 documents, leaving a pool of 28 documents for inclusion in the review. The PRISMA flow chart in Fig.  1 illustrates this process, and Table  1 presents an overview of the 28 included studies. We note quality assessments are not typically recommended or conducted with scoping reviews [ 19 ] Moreover, as we were primarily focused on understanding what kinds of evidence exist, we did not undertake a quality assessment of the included documents.

From each of these 28 papers, we extracted data about the study’s objectives, location, target population, research design and methodology, findings, health focus, and modality of the digital educational intervention. This extraction process was undertaken by one author (SH). A few unclear cases were discussed with a further two authors (AB, LXJ). In the results section below, we present a synthesis of the extracted data, with an emphasis on the benefits and challenges identified in the various digital educational interventions.

Description of studies

The final list of the 28 studies included in our review consisted of 22 studies from high-income countries with the majority of them from United States of America (USA). Only six studies were from LMICs, more specifically from Brazil, Pakistan, Türkiye, and Uganda, as well as two studies that spanned several LMICs.

The target groups were mostly in-service health professionals but a considerable number of studies also included pre-service students of medicine ( n  = 6) and nursing ( n  = 6). Among the targeted in-service health professionals, most were nurses ( n  = 12), followed by doctors ( n  = 8) and other health professionals ( n  = 8) including emergency technicians, primary care providers, medical assistants, etc.

The majority of the studies in the overall pool used either experimental or observational study designs and gathered data using online questionnaires, interviews, and/or analysis of individual or online interactions between learners. The details about target groups and study designs are shown in Table  2 . We use the term experimental for studies that have no specific information on the randomization of the participants or where randomization has not been done. These studies typically included two groups of the study population, where one group served as an experimental one provided with the intervention and the other with no or some traditional type of intervention. Other than the observational and experimental studies, randomized control trials (RCTs) and evaluation studies were part of our review.

The studies in our review comprised mainly of educational interventions related to diabetes, stroke, hypertension and cardiac disorders.

Assessment of digital educational intervention

Based on the digital education modality that was described, we grouped the studies into three categories: blended learning, online learning with instructor, and online learning as self-study. In the sub-sections below we present the interventions, study findings, effectiveness and identified challenges of each modality.

Blended learning

Our review includes seven studies providing blended learning to health professionals and students. For this purpose, we identify blended learning as any intervention that combines online learning with some form of onsite training or teaching. All the studies report the advantages of blended learning over traditional learning and the increase in overall knowledge.

Blended learning was incorporated in various formats in the studies. Some of the studies include the online learning proponent prior to the onsite training [ 33 , 40 ]. In these, the online learning was provided in modules that could be taken at the participants’ own pace before the onsite programme which was characterised by hands-on workshops and lectures. Other studies began with on-site training followed by an online learning proponent [ 23 , 36 , 39 ]. In these studies, the online proponent consisted of further self-study of the content learned in the prior onsite training. The remaining two studies did not have a set order but rather had the online proponent as a learning resource that the participants could draw upon among other resources such as tele-education sessions, a local support coach [ 46 ] or interactive classroom lectures with group discussions and role play [ 43 ].

The studies consisted of both RCTs and observations. The RCT studies mostly highlighted the strengthening capacity of nursing professionals. For instance, in one RCT study in Thailand, the findings showed the effectiveness of blended learning in strengthening competency in diabetes care among nurses, wherein the levels of perceived self-efficacy, outcome expectancy, knowledge and skills in diabetes management care were statistically and significantly higher at Weeks 4 and 8 compared to the control group [ 39 ]. In another RCT conducted in Australia, the addition of access to online learning, as well as face-to-face education, significantly increased the uptake of diabetes education among hospital non-specialist nursing staff [ 40 ]. A study based in Pakistan gathered information about perceptions about social media as a tool for online training and reported that Facebook, with tutor support, enabled participants to study the material when their schedule permitted. The online teaching component and facilitation were ideal for their full-time working nurses, as reflected by their improved post-course test results [ 43 ]. The detailed findings for studies examining blended learning are provided in Table  3 .

Generally, among health professionals, the perception of blended learning was positive. Blended learning was perceived to be beneficial and impactful in increasing knowledge. This type of learning makes the learning interactive. However, certain challenges were identified that hampered online learning, e.g., limited internet connection and computer skills for the participants enrolled in the learning [ 43 ]. As many of the participants are health professionals active in the workforce, the long duration of the working hours makes it difficult to spare time for online learning [ 36 , 40 ].

Online learning with instructor

There were six studies in our review, wherein online learning with instructors was explored. Such online learning includes following a simultaneous schedule allowing for contact between learners and teachers/trainers during the course. Two of the six studies had no control group. All the studies assessed the effects of their online teaching through survey-based questionnaires. A majority of the studies reported that these types of courses are cost-effective and can help bypass the geographical barrier. The findings of these studies are given in Table  4 .

Regarding instructor involvement, five of the studies used learning platforms such as Moodle or Zuvia for the instructor to organise courses, materials and activities [ 22 , 27 , 38 , 42 , 45 ]. Four of these also had an online forum or messaging app for peer discussions about the content, two of these also included interactions with faculty and tutor support [ 27 , 38 , 42 , 45 ]. For instance, a study by Paul et al. [ 38 ] had an online request form for specialist advice regarding diabetes. The last study by Hicks and Murano [ 30 ] had an instructor-led webinar followed by self-study.

The studies showed a positive effect on practice. A Spanish study on cerebrovascular medical emergency management from reported that interprofessional online stroke training in the Catalonian Emergency Medical Service (EMS) was effective in increasing the study participants’ knowledge of cerebrovascular medical emergencies. The results encouraged the Catalonian EMS to maintain this training intervention in their continuous education program [ 27 ].

Online learning as self-study

Of the included papers, 15 were about online learning as self-study. In such an intervention, the learner undertakes an online course/training as flexible self-study. This means the course can be done at any time and does not require any set schedule or contact with teaching staff. Table  5 presents an overview of the study findings.

Largely the studies using online learning as self-study reported improvements in learning following the training. For instance, A study across Latin American countries studied the effects of online training on medical knowledge regarding acute kidney injury (AKI) on nephrologists and primary care physicians. The study reported gains in knowledge equivalent to 36%. It is important to note that the study concluded that the interactive, asynchronous, online courses were valuable and successful tools for continuing medical education in Latin America, reducing heterogeneity in access to training across countries. The application of distance education techniques has proved to be effective, not only in terms of primary learning objectives but also as a potential tool for the development of a sustainable structure for communication, exchange, and integration of physicians and allied professionals involved in the care of patients with AKI [ 34 ]. However, one study explored the use of online simulations [ 25 ]. This randomized control trial reported no significant change in the experimental group following an online educational course regarding oral anticoagulants in case of atrial fibrillation. Also, the reading material in certain modules being too dense and lengthy poses a challenge for the participants in one study to complete the learning [ 45 ]. Another study by Lombardi et al. [ 34 ]., also questioned whether the knowledge effect is retained on a long-term basis.

Some of the studies emphasise the possibilities that online learning provides. One study indicated that a 6-week internet-based course in diabetes and obesity treatment may serve as an important resource in postgraduate education for medical doctors as well as other health professionals. From a wider perspective, education based on Massive Open Online Courses (MOOC) may assist the professional community by providing the latest evidence-based guidelines in an easily accessible and globally available way [ 47 ]. An evaluation study in the United States reported that online learning modules can be developed and maintained with minimal costs and basic technological requirements and present a unique opportunity to provide essential information in a short timeframe. In addition, these modules can be specifically tailored to address identified knowledge gaps among various groups and can be easily disseminated and can be an effective method for educating nurses in a time- and cost-sensitive manner [ 41 ].

The major challenges faced by health professionals or students when participating in online learning by self-study include time constraints and out-of-date or inappropriate hardware and software [ 20 , 34 ]. Some barriers that online learning can help organisations overcome include logistical difficulties and expenses associated with maintaining an adequate pool of educators, coordinating training sessions, and standardizing training across sites [ 21 ].

This section discusses the strengths, weaknesses, and advantages of digital education related to NCDs in the reviewed literature in the context of India.

Value of online and blended NCD education

The limited literature available on the topic paints a positive picture regarding the increase in learning/knowledge of health professionals on NCDs due to online learning. A majority of the studies reported an increase in knowledge after the interventions. A study from Latin America provides an example of how online courses can be a valuable and successful tool for continuing medical education and reducing heterogeneity in access to training across countries. The diverse findings suggest that modality alone is not the sole issue; for example, a recent study comparing traditional vs. online learning [ 44 ] suggests interactivity may matter.

The studies reported a number of challenges related to the online format in general. One highlighted that training of healthcare providers can be more difficult in time constrained and low-resource settings due to limited accessible equipment, inadequate environment and competing interests [ 28 ]. Another found that augmented reality smartphone apps may not provide the extensive information needed for complex content [ 29 ]. The senior doctors were not as pleased as their less-experienced colleagues with the web-based format of the learning [ 35 ]. Online training options, while notionally attractive and accessible, are not likely to have high levels of uptake as they require more commitment, activity, and dedication [ 38 ]. Although there are challenges with online learning, the included studies also emphasized the opportunities it provides, e.g. making knowledge more accessible to a wider population and making it more flexible for health professionals with heavy workloads to learn at their own pace [ 36 , 39 , 47 ].

Although we categorize and present the interventions in the three modalities, it is important to note that many of the challenges and opportunities we found are shared by all modalities. Because of this, it is not possible to highlight a single modality that is best in all situations – rather, they each have different affordances in relation to important considerations such as learner flexibility or programme scalability. Online learning as self-study offers almost complete learner flexibility and programme scalability – but it lacks important elements of individualized feedback, collaborative learning, and the motivation that learners and teachers can experience when they are together in the same room at the same time. Blended learning tries to balance the advantages of being together with the flexibility of learning online. This blend can take many forms, and rather than a single pedagogical approach, it should probably be considered a spectrum of approaches inhabiting the space between campus learning and online self-study.

Relevance to Indian context

The review showed that most of the literature is from high-income countries like the United States, United Kingdom, Australia, and Spain. Only very few studies describe educational interventions set in LMICs, and none of them were from India. It is, however, important to point out that the category LMIC is very broad, including both countries in sub-Saharan Africa, as well as countries like Türkiye and Thailand. This entire spectrum is also present within India. Despite the great diversity within India, the high-income setting of most of the described interventions limits their direct applicability in many of the most underserved Indian contexts, where the health professions, education systems, and health care systems in general already have significantly fewer resources. We hope, however, that the experiences from other countries can serve as inspiration for educational interventions and research which is tailored to the needs, challenges, and opportunities that are relevant to India.

In an Indian context, the main advantage of online learning is the flexibility to reach people in rural areas, especially for in-service training of health professionals who are no longer residing close to a medical or nursing college. This flexibility is even more pronounced with online self-study training. The advantages of online learning are beginning to be recognised in India. During the last decade, the digital education platform has seen a perceptible growth in India. Several public and private organizations and entities have started providing digital training for capacity building of healthcare professionals especially in terms of NCDs. Different types of courses are offered in the form of online or blended learning. However, it is important to note, that the use of digital education and training in rural areas comes with its own set of challenges in relation to lacking connectivity and insufficient technical infrastructure. Furthermore, the significant linguistic and cultural diversity of India, also influences how well digital education interventions can scale. Nonetheless, with the NEP 2020 focusing on digital and equitable education among health care professionals and the post-pandemic time period, the courses offered digitally have increased severalfold. Introducing such courses in The National Programme for Prevention & Control of Non-Communicable Diseases (NP-NCD) could help India address shortages and skewed distributions of its health workforce. Also, with the introduction of MOOCs and EdTech investments in the last decade, many leading universities and schools of public health are hosting NCD courses, which are available for learners in the Indian subcontinent and worldwide. These are primarily aimed at medical doctors, with just very few targeting nurses. Many of the courses that are open to nursing are open to almost all sections of health care workers.

Examples of digital training in India mainly focus on diabetes education and are provided by the government through public institutions as well as private organizations. Some examples of online training on diabetes through government institutions include through National Institute of Public Health Training and Research (NIPHTR) and Christian Medical College (CMC) Vellore [ 48 , 49 ]. In addition to these, various organizations have partnered to provide quality training courses on diabetes. One such example is an online certification course in diabetes by British Medical Journal & Fortis C-DOC, endorsed by The Royal College of Physicians (RCP), London [ 50 ]. Another example is an online training on diabetes targeted at primary care physicians offered by Public Health Foundation of India (PHFI). PHFI has developed the capacity of more than 15,000 primary care physicians with its various diabetes-related capacity-building programs since 2010 in collaboration with academic partners like Dr. Mohan’s Diabetes Education Academy (DMDEA) [ 51 ]. There are numerous examples of online courses on diabetes education that have been started in recent times [ 52 , 53 ]. However, these trainings through online learning have rarely been evaluated and there is a lack of literature examining the effectiveness of such programs.

However, India faces some challenges to online learning as well. The adherence to course curriculum and retention rates will vary according to different health professionals of different geographical regions. Technological issues like internet connectivity, limited computer skills, and out-of-date software or hardware can have direct effects on the participation of health professionals. Also, there might be reluctance in the case of senior professionals to learn from their junior colleagues in instructor-based online learning [ 35 ].

Strengths and limitations

This review is a diverse contribution from a team of Indian and non-Indian authors.

Our review includes a wide range of study designs and methodologies.

The review synthesizes evidence on an emerging topic in Lower Income Countries and provides evidence for further research.

We did not systematically employ dual independent screening and data extraction.

We did not conduct a formal assessment of the quality of the included literature. However, this is typical of scoping reviews [ 19 ], and also, the value of the insights we gained from the included studies was not necessarily bound to the quality of their findings.

To focus on current forms of digital teaching and learning we chose to limit our search to research published since 2017. Including older publications, or those in the grey literature, may have yielded further evidence that could have had relevance to our objectives.

Digital education related to NCDs has proven to be beneficial for both in- and pre-service health professionals. Digital education may also offer an effective way to bypass geographical barriers that can be utilized for capacity building of the existing health workforce especially in relation to NCDs. Despite these positive attributes, and an increased openness to learning and collaborating online, digital education faces many challenges for its successful implementation in the Indian context. Owing to the multi-lingual and diverse health professional ecosystem in India, there is a need for strong evidence and guidelines based on prior research in the Indian context. Rigorous research in the form of evaluation, quasi-experimental studies or RCTs needs to be done in order to address the challenges and uncover potentials for online learning in India.

Declarations.

Data availability

All data generated or analysed during this study are included in this published article [and its supplementary information files].

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This work was supported by the Novo Nordisk Foundation (NNF22SH0078207).

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Karan, A., Hussain, S., Jensen, L.X. et al. Non-communicable diseases, digital education and considerations for the Indian context – a scoping review. BMC Public Health 24 , 1280 (2024). https://doi.org/10.1186/s12889-024-18765-7

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