isp business plan in bangladesh

More results...

ISP Industry of Bangladesh: Challenges and Future Prospects

Israk Faruquee

January 3, 2022

Updated On : May 27, 2023

Internet Service Provider or ISP provides Internet service for a variety of individuals and corporate clients. With Internet access, ISP companies offer services such as Internet transit, domain name registration and hosting, and dial-up. With the increasing internet penetration rate in Bangladesh, the ISP industry is also growing rapidly in the last few years. The number of broadband users increased especially during the Covid-19 pandemic, as reliance on the Internet kept on growing for essential tasks such as working from home, online classes, and meetings. According to BTRC, the number of ISPs and PSTN subscribers in Bangladesh till June 2019 was 5.734 million, which doubled in the next two years to over 10 million in June 2021.

Overview of the ISP Industry

Back in June of 1996, the journey of the internet in Bangladesh had started. Initially, very small aperture terminals or VSAT-based data circuit technology was used to connect to the Internet. VSAT is a data transmission technology that provides Internet access through communicating with satellites in Earth’s orbit. In the same year, to provide internet service through VSAT-BTTB (Bangladesh Telegraph and Telephone Board- which is now known as Bangladesh Telecommunications Company Limited-BTCL) granted licenses to two service providers- named ISN (Internet Services Network) and Grameen CyberNet Ltd. ISN is also said to be the first internet service provider in Bangladesh. In June 1996, they started offering the first-ever Internet services using 64 kbps VSAT technology through a Hong Kong gateway. In 2006, for the first time, Bangladesh was connected to the submarine cable ‘SEA-ME-WE 4’ (South East Asia – Middle East – Western Europe 4).

Later on, many ISPs started connecting to submarine cables through BTCL and the internet became more accessible and affordable for the general public. In 2017, Bangladesh got connected to the second submarine cable, ‘SEA-ME-WE 5. According to a report published in September at The Daily Star , Bangladesh currently consumes about 2600 Gigabytes per second bandwidth speed. Out of the total volume, 1,800 Gbps is delivered through the first and second submarine cables, the rest is delivered by the International Terrestrial Cable from India. Besides, BSCCL (Bangladesh Submarine Cable Company Limited) has announced to launch of the 3rd submarine cable of Bangladesh ‘SEA-ME-WE-6’ by June- 2024. BSCCL Managing Director Mashiur Rahman said that The 3rd cable will add another 6,000 Gbps bandwidth capacity. This is expected to meet the growing future demand for the internet in Bangladesh. 

BSCCL operates the international submarine cables of Bangladesh. In July 2008, this company started its operations in the country as a public limited company. In addition to submarine cables, BSCCL also serves as the country’s IIG (International Internet Gateway). IIG is basically an internet bandwidth wholesaler that provides bandwidth to ISPs. According to a report published in October 2021 in The Daily Star, currently, there are about 37 IIGs and around 2,000 registered ISPs in Bangladesh.

According to the BTRC’s Regulatory and Licensing Guideline for Internet Service Providers in Bangladesh published in December 2020, the licensing of ISPs in the country was changed to 4 categories- 1)Nationwide, 2)Divisional, 3)District and 4)Upazila/Thana. Among them, nationwide licensed ISPs will be able to provide services in any part of Bangladesh, and ISPs in other categories will provide services in their own administrative and local regions. Aamra Networks Limited, Link3 Technologies, KS Network, and BRACNet Limited are among the top nationwide service-providing ISPs. ISPs usually offer project-based Internet connectivity, along with various categories of business and family packages. For example, one of the most popular ISPs in the country- Link3 Technologies, is providing Internet connectivity to individuals across the country, as well as to companies in various sectors and government projects.

According to BTRC, in January and February of 2020, Out of the country’s 100 million Internet users, the number of ISP or broadband Internet users was more than 5.7 million, which increased to more than 8 million in March. It’s quite visible that in March alone, the ISPs of the country accumulated an additional 2.3 million new users. It is to be noted that in March 2020, the lockdown regarding Covid-19 was announced for the first time in Bangladesh. Since then, the number of broadband internet users in the country has been gradually increasing and in March 2021, the number of broadband internet users was more than 9.8 million. According to the BTRC website, Broadband internet users numbered more than 10 million as of October 2021.

Current Trends

Growing individual users.

Despite being the choice of especially corporate clients and organizations, individual Internet users have been preferring broadband Internet over the past decade. Various affordable packages compared to mobile internet, and unlimited internet connectivity is the key reason for such growth of internet subscribers. Broadband internet users are increasing in the suburbs and rural areas of the country as well.

Digital Transformation

Early on, users had to deal with issues like connection, maintenance, and payment. However, now that the services of ISPs have turned more sophisticated and digitized than before, users can now make monthly payments with MFS, internet banking, and debit/credit cards. Additionally, ISP companies have dedicated websites or apps offering access to many of their services that also enable customers to post any grievance.

Ek Desh Ek Rate

According to TBS , in June 2021, the BTRC announced the program ‘Ek Desh Ek Rate’ to provide affordable broadband internet services to marginalized areas of the country. As part of this plan, for the first time, area-based tariff rates were fixed for NTTN (Nationwide Telecommunication Transmission Network) and IIG operators. According to the tariff plan, a maximum of BDT 500 will be charged at the union levels. Also, the price of 10 Mbps internet has been fixed with a range of BDT 800 to 1000, and the price of 20 Mbps has been fixed with a range of 1100 to 1200 BDT.

Value-Added Services

In addition to the Internet connection, Internet service providers are offering many additional features, such as access to various movie or TV-streaming servers, and dial-up services. Moreover, they are offering access to domestic and foreign OTT platforms as well. For example, the country’s popular ISP- Amber IT is offering subscriptions to on-demand video streaming platforms like Bongo, ZEE5, Hoichoi, and Eros Now with their home packages. Some other ISPs also offer different value-added services like CCTV IP Surveillance, IP Telephone, Corporate IP, VPN Service, Storage or Hosting, etc. Package prices vary based on speed, coverage, and extra service

The Dominance of Mobile Internet

Mobile internet providers still dominate when it comes to subscriber count and penetration rate. According to BTRC, by the end of October 2021, the number of mobile Internet subscribers is about 119.1 million amongst total internet subscribers of 129.2 million, while the number of ISP and PSTN subscribers is just over 10 million. In other words, around 92.20% of the country’s Internet subscribers are still using the mobile Internet. Referring back to BTRC again, Bangladesh’s mobile internet penetration rate is around 68.82%, while broadband is still lagging far behind with a rate of only 5.62%.

Lack of Infrastructure

Due to weak infrastructure in most rural areas of the country, ISP companies have yet to reach and expand their services in those areas. Though individual broadband usage continues to grow in cities or metropolitan areas of the country, most villages or unions are still lagging far behind resulting from the lack of infrastructure for bandwidth expansion. Besides, all the unions are yet to be facilitated with fiber optic cable. Industry insiders blame the less developed infrastructural conditions responsible for issues like expensive broadband internet prices and slow internet speeds.

Lack of Proper Policy

The country still lacks policies dedicated to managing ISPs in an organized manner. Despite having introduced several policies recently, BTRC lacks the required infrastructure and manpower to oversee these issues across the country. According to Imdadul Haque , the General Secretary of ISPAB (Internet Service Providers Association of Bangladesh), the fact that number of ISP licenses is increasing every month but the number of customers is not increasing accordingly, which is causing unhealthy competition. On top of this, problems such as irregularities in bandwidth transport fees, providing low-speed internet to customers, additional connections, and subscription fees are on the rise. According to a report published in Prothom Alo, Bangladesh ranks 58th in terms of global broadband internet price. On the other hand, according to the Ookla report of the same month, Bangladesh was ranked 135th out of 137 countries in terms of internet speed.

Shared Internet Access

ISPs usually provide users with two types of connection access, Dedicated Internet Access, and Shared Internet Access. In the case of Dedicated Internet, the customer is provided with a private connection, the bandwidth of which is not shared with anyone but that user. As a result, the user gets proper speed. On the other hand, ISPs provide internet connectivity to multiple users through the same bandwidth in shared internet access resulting in a reduced subscription fee but with a relatively lower connection speed. As a result, even though the monthly charges of the customers are reduced a lot, the speed becomes quite slow due to a large number of customers using those connections at the same time. Adopted this strategy by many the ISPs, fail to ensure the possible best customer experience.

Unhealthy Competition

According to BTRC , many individuals and organizations in the ISP industry are illegally providing internet services. These illegal ISPs are causing issues like slow internet, high price, bad service, and unhealthy competition. In addition, Users are suffering in terms of services and prices as ISPs are under the control of politically influential people at various local levels including villages, unions, and Upazilas and the good ISP services are not able to expand their services in those areas

Limited Internet Bandwidth

With the current capacity of bandwidth production in Bangladesh, even though it is possible to meet the demand till the year 2022, the providers may face a bandwidth shortage in the following years. Industry insiders expect the problem to ease somewhat after the installation of the 3rd submarine cable in 2024, but it is quite challenging for the industry to meet the demand till then.

Opportunities & Suggestions

According to BTRC , IIG offices have been directed to be set up at the district levels by December 2021, and services will be expanded at the Upazila and Union levels soon. Internet users in the country are now increasingly turning to live and streaming activities for gaming, entertainment, and shopping, which is expected to increase further in the future. That in turn will increase the use of broadband internet. If payment gateways are made easier and more available, that may attract more individuals to use broadband internet.

Leave a Comment Cancel reply

Save my name, email, and website in this browser for the next time I comment.

most recent

Wholesale Club: Revolutionizing Bangladesh’s Retail Landscape with Hypermarket Excellence

How MTFE Scammed 1 Billion USD in Bangladesh?

Djuice Quietly Ceased Operations After 2012: What Happened to Them?

Will The Golden Days Of The Bangladesh Film Industry Ever Return?

Environmentally Friendly Factory of Hatil: Sustainability & Social Responsibilities Of HATIL

Is Bangladesh Ready For Electric Vehicles: Future of Electric Vehicles in Bangladesh

How Augmedix Bangladesh Changing The Healthcare Industry

Others Pages

Support Links

© Business inspection 2024. All Rights reserved.

নির্ভীক বাংলাদেশ

How to Start Isp Business in Bangladesh

In Bangladesh, the first step to starting an ISP business is to obtain a license from the Bangladesh Telecommunication Regulatory Commission (BTRC). The process for this includes submitting an application, along with supporting documents and fees, and then waiting for approval. Once the license is obtained, you will need to set up infrastructure such as servers and routers, as well as acquire connectivity from another ISP. After all of this is in place, you can start marketing your services and signing up customers.

• Research the market and create a business plan: This step is important in order to determine if there is a demand for your ISP service in Bangladesh and to understand what you need to do to start and operate your ISP business successfully
• Apply for the required licenses and permits: In order to start an ISP business in Bangladesh, you will need to obtain the necessary licenses from the government
• Set up your infrastructure: This includes setting up your office, equipment, and network
• Depending on the size of your operation, this could be a simple or complex process
• Promote your business: Once everything is up and running, you will need to let people know that you exist and that you offer quality ISP services
• This can be done through various marketing channels such as online, offline, or word-of-mouth

Credit: www.behance.net

How Do I Start an Isp Company?

An ISP, or Internet Service Provider, is a company that provides customers with access to the internet. There are many different types of ISPs, and the best way to start an ISP company is to first decide what type of service you want to provide. The most common type of ISP is a broadband provider, which offers high-speed internet access through either cable or DSL (digital subscriber line) technology. Other types of ISPs include dial-up providers, which offer slower speeds but can be used in areas where broadband is not available; mobile broadband providers, which offer wireless internet access; and satellite providers, which use satellites to provide internet service. Once you have decided what type of service you want to provide, the next step is to determine how you will deliver that service. For example, if you are starting a broadband ISP, you will need to choose between cable and DSL technology. Cable modems use the same coaxial cables that carry television signals, while DSL modems use standard telephone lines. Both technologies have their advantages and disadvantages, so it is important to do your research before making a decision. After you have chosen your delivery method and technology, the next step is to secure funding for your business. This can be done through private investors or venture capitalists, as well as through government grants or loans. Once you have secured funding, you can then begin setting up your infrastructure and recruiting employees.

Can I Host My Own Isp?

You may be able to host your own ISP if you have the proper equipment and enough bandwidth. You would need to check with your local laws and regulations to see if this is legal in your area. Hosting your own ISP can be expensive, so you would need to make sure that you are able to cover the costs. There are many different factors that you would need to consider before starting your own ISP. You would need to make sure that you have a good business plan and that you are prepared for any potential problems that could arise.

Is an Isp a Profitable Business?

ISPs are not a particularly profitable business. The main source of revenue for an ISP is typically the monthly fees charged to subscribers, and these tend to be fairly low. In addition, ISPs must reinvest a significant portion of their revenues back into the business in order to maintain and improve their networks. This means that profit margins for ISPs are usually quite slim.

How Do I Start an Internet Fiber Business?

If you’re interested in starting an internet fiber business, there are a few things you’ll need to do. First, you’ll need to research the market and see if there’s a demand for high-speed internet in your area. You’ll also need to determine if there are any existing providers of this service and what their infrastructure looks like. Once you’ve done your market research and determined that there is a demand for this service, you’ll need to find a way to connect your customers to the internet backbone. This can be done through either leasing dark fiber from an existing provider or by installing your own fiber optic cable. If you decide to install your own fiber optic cable, you’ll need to obtain the necessary permits and approvals from local authorities. After your infrastructure is in place, you’ll need to start marketing your business and signing up customers.

How to Start a Small ISP Business || অল্প টাকায় নিজেই করুন ISP ব্যবসা 🔥🔥🔥

Wifi Business in Bangladesh

Nowadays, WiFi is one of the most important things for people. It helps people to connect with each other and also allows them to access the internet from anywhere. That’s why many businesses are now offering WiFi services in Bangladesh. If you’re a business owner, then you should definitely consider offering WiFi services to your customers. Not only will it make your business more convenient for them, but it can also attract new customers and help increase sales. There are a few things you need to do in order to set up a successful WiFi business in Bangladesh. First, you need to find a good location where there’s high foot traffic. This could be near a popular shopping mall or market. Second, you need to have reliable and fast internet connection. This is important because people will be using the internet for different purposes such as browsing the web, downloading files, or streaming videos. Third, you need to have enough power outlets so that people can charge their devices while they’re using the internet. Lastly, you need to promote your service so that people know about it and use it regularly. If you follow these tips, then you’ll be well on your way to setting up a successful WiFi business in Bangladesh!

In Bangladesh, the process for starting an ISP business is not as simple as it is in other countries. There are a few steps that need to be followed in order to ensure that everything is done correctly. First, you will need to obtain a license from the Bangladesh Telecommunication Regulatory Commission (BTRC). Next, you will need to find a location for your business and set up the infrastructure. Finally, you will need to register your business with the BTRC and start marketing your services.

Similar Posts

How to Buy Google Play Gift Card in Bangladesh

There is no specific way to buy a Google Play gift card in Bangladesh. However, there are a few ways that you can get your hands on one. The first option would be to buy the card from an online retailer that ships to Bangladesh. Another option would be to find someone who is willing…

How to Start Dropshipping Business in Bangladesh

There are a few things to consider when starting a dropshipping business in Bangladesh. First, you’ll need to choose a niche and find products that are in demand. You’ll also need to create a website and set up payment processing. Finally, you’ll need to market your products and drive traffic to your site. Research the…

How to Recharge Airtel Card in Bangladesh

To recharge an Airtel card in Bangladesh, go to any Airtel recharge point and insert your card into the machine. Enter your PIN when prompted, then select the amount of money you want to add to your account. Finally, confirm the transaction by pressing the green button on the machine. Airtel is one of the…

How Many Aircraft Does Bangladesh Have

Bangladesh has 74 aircraft in its fleet, according to the Aviation Safety Network. This includes 54 fixed-wing aircraft and 20 helicopters. According to the Bangladesh Air Force, as of 2016, Bangladesh has a total of 96 aircraft in its fleet. This includes fighter jets, transport planes, helicopters, and training aircraft. The majority of these aircraft…

How Bangladesh Got Independence

In 1971, Bangladesh was part of Pakistan. The people of Bangladesh were not treated well by the Pakistani government and they felt like they did not have a voice. In March of 1971, the Bangladeshi people started a revolution to get independence from Pakistan. The Pakistani army tried to stop the revolution, but they were…

How to Check Bangladesh Passport Status Online With Screenshot

There are a few different ways that you can check the status of your Bangladesh passport online. The first way is to go to the official website of the Bangladeshi government and look for the section on passports. Here you will be able to find information on how to apply for a passport, as well…

Leave a Reply Cancel reply

You must be logged in to post a comment.

• Executive Council
• Former EC Members
• ISPAB Secretariats
• Board Sub-Committee
• Standing Committees
• Become a Member
• Member List
• Member Services
• Non-Member Services
• Member Privilege
• Code of Conduct
• Membership Process
• Current News
• Photo Gallery
• Video Gallery
• Press Release
• Annual Reports
• Form & Downloads
• Digital Bangladesh Mela

(ISPAB) Internet Service Providers Association of Bangladesh

Joining Bangladeshs leading Internet trade association offers many benefits, from new business opportunities to meeting face to face with the valuable stakeholders whose opinions can affect your business. ISPAB represents over 900 companies in Bangladesh internet sector; here are the main reasons why you should also join ISPAB.

Note: This video is only for demo purposes.

Latest News

ISPAB CRICKET 2023 TOURNAMENT Venue: Shamoli Club Field Date: 28 Sep to 2 Oct 2023

Upcomming session Training Circular of ISPAB

Up comming Training Circular of ISPAB

ISPAB Participates at World Congress of Information Technology (WCIT)- 2021

Completion of DDoS Training for ISPs to Excel the Industry

Completion of Workshop on Advance Routing & IPv6 Deployment in KHULNA

Closing Ceremony of The IPV6 Deployment Training in Chattogram

Training on IPV6 Deployment Essentials in CHATTOGRAM (26,27 and 28 February 2021)

Our members, general members, associate members.

Md Emdadul Hoque

Nazmul Karim Bhuiyan

Saiful Islam Siddique

Md. Anwarul Azim

Mohammad A Kayum Rashed

Mohammad Anower Hossain

Md. Asaduzzaman (Sujun)

Md. Jakir Hossain

Mr. Mahbub Alam

Mr. Sakif Ahmed

A.M Kamal Uddin Ahmed Selim

Fuad Muhammad Shorfuddin

Md. Nasir Uddin

Details......

Our Mission

Details.....

Details.......

Benefits of a Member

ISPAB represents over 900 companies in Bangladesh internet sector; here are the main reasons why you should also join ISPAB.

Involvement in shaping public policy

The ispab monitor, invitation to and participation at ispab's events, the logo of responsible internet businesses, promoting sales, alternative dispute resolution service.

We have a verity of services to serve our hounarable members

Services Details

We organise regular events.

Sign up for our Newsletter

Important information, information 1, information 2, information 3.

• Current Activities
• ISPAB Milon Mela 2022
• Digital Bangladesh Mela 2023

Latest Blogs

District Final Voter List -2024

Don't have an account ? Sign Up

Provide Your Member ID

+88(0)19INFOLINK

+88(0)1952200127

+88(0)1952200128

+88(0)1952200129

+88(0)1952200130

+88(0)1952200125

+88(0)1952200126

+88(0)1952200123

+88(0)1952200124

[email protected]

+88(0)9610121121

+88(0)1952200110

+88(0)1952200108

+88(0)1952200113

[email protected]

+88(0)1952200173

+88(0)1952200174

+88(0)1952200175

+88(0)1952200176

+88(0)1952200177

+88(0)1952200178

[email protected]

• Laws & Rights
• Stock Market
• Real Estate
• Middle East
• North America
• Formula One
• Other Sports
• Science, Technology & Environment
• Around the Web
• Webiners and Interviwes

• Google News
• Today's Paper
• Webinars and Interviews

BTRC to evaluate ISP business, services

The total number of broadband internet users is now 5.73 lakh

The Bangladesh Telecommunication Regulatory Commission (BTRC) has decided to conduct a financial and technical evaluation on the country’s internet service providers (IPSs) to minimize their business risk and improve customer services.

The BTRC move came following the slow growth of the broadband internet connectivity in the country as the ISPs added only 8,000 new internet users in January-November period of the outgoing year. 

The total number of broadband internet users is now 5.73 lakh.

“The evaluation decision was taken last month amid a plan to launch the 5G technology in near future. We need to prepare our broadband internet service before launching the latest internet technology,” a BTRC official told Dhaka Tribune.

He said the evaluation would look into the financial and technical capacity of the ISPs to determine the next course of action about the industry.

BTRC officials said the commission and the telecom ministry were also working on an ISP guideline to improve quality of service of the ISPs.

“Formulation of ISP guideline started back in 2017 but delayed due to disagreement among stakeholders. The matter has been pending for more than two years. Few months back the guideline draft was sent to the ministry for feedbacks,” he said.

In 2017, when the commission was at the final stage of formulating guidelines on ISP business, the telecom ministry had instructed the BTRC to refrain from framing the guidelines at that moment.

A strong opposition from ISPs forced the government to put hold the finalization of the guidelines.

The guidelines, which were drafted in 2017, proposed ISPs licence fee at Tk 25 lakh for nationwide service and Tk5 lakh in  annual license fee.

The urban service providers will have to pay Tk15 lakh in licence fee along with Tk3 lakh in annual licence fee.

Currently, nationwide and urban ISPs have to pay Tk2 lakh in licence fee and Tk1 lakh in annual licence fee.

The BTRC recently issued a number of directives to the ISPs on security grounds that include keeping user log for one year and introducing parental control for users.

According to the latest BTRC data, 1,478 entities are now operating ISP business across the country. Of them, 146 entities provide nationwide internet services, 103 at central zones, 49 at zonal levels.

Grameenphone withdraws from decision of minimum Tk30 recharge

Btrc's 'do not disturb' service to block promotional texts from operators, was the spectrum auction on march 8 illegal, teletalk finally opts to take part in spectrum auction to stay afloat, btrc to raise watch over telecom companies for service quality, mobile operators demand a spectrum cap in upcoming auction, biden says us helped israel down nearly all iran attacks, salman rushdie to release 'knife' memoir recounting stabbing, iran launches unprecedented strikes on israel, risking wider conflict, bangladesh celebrates pohela boishakh with zeal, 23 sailors, mv abdullah released by somali pirates.

Popular Links

• Terms of Use
• Privacy Notice
• Advertisement

Connect With Us

Don't bother with copy and paste.

Get this complete sample business plan as a free text document.

ISP Business Plan

Start your own isp business plan

Web Solutions, Inc.

Executive summary executive summary is a brief introduction to your business plan. it describes your business, the problem that it solves, your target market, and financial highlights.">.

Web Solutions, Inc. (Web Solutions) is an Internet Service Provider (ISP) based in Phoenix, Arizona. The company offers the following services to its customers:

• Dialup and dedicated Internet access (up to 64 Kbps).
• High bandwidth Internet access (128 Kbps).
• Integrated Services Digital Network (ISDN).
• Digital Subscriber Line (DSL).
• Website and virtual domain hosting.
• Server co-location.
• Network design, installation, and administration services.
• Web design (currently outsourced).

Web Solutions is a company driven to provide customers with a complete solution to their entire current and future Internet and private network needs. The company’s customer base includes all consumers and all small- to medium-sized businesses, including start-ups.

Web Solutions benefits from several strategic alliances by receiving very competitive pricing on most services, allowing the company to offer competitive pricing on its services to customers.

ISPs offer a way for people to enter the Internet. According to International Data Corporation (IDC), an information technology research and consulting firm located in Framingham, Massachusetts, the consumer ISP market will expand from $10.7 billion in 1998 to $37 billion in 2003.

Competitive threats come from other ISPs located in or around Phoenix, including the following companies: Jump.Net, Arizona.Net, EarthLink, and Mindspring. Most competitors offer solutions for Windows, and perhaps Macintosh, but ignore all other operating systems. With the rise of Linux and other alternative operating systems, there is potential for Web Solutions to surpass its competitors.

Web Solutions has a world-class management team with direct knowledge of the industry, extensive research experience, and unique administration skills. Its team includes Mr. Jason Williams, Mrs. Amy Williams, and Ms. Geena James.

Projected revenues for 2000 through 2002 substantial steady growth. The company is seeking a major investment to fund four areas of growth in the company:

• Increase personnel to handle sales, service, and development efforts.
• Increase marketing to assure future customers are aware of our offerings and aggressive pricing.
• Expand our base of operations (using wholesale providers, partnerships, and other mechanisms) to include at least the top 100 U.S. markets for dialup and dedicated Internet access.
• Perform research and development to bring new products to market.

1.1 Mission

The mission of Web Solutions is to provide customers with a complete solution to all their current and future Internet and private network needs.

Web Solutions has established a reputation for quality work and plans to continue to enhance its image in the industry. The company seeks to become a well-known and respected provider of advanced network solutions by:

• Increasing service offerings.
• Increasing availability and accessibility to current and future customers.
• Creating innovative, unique, and cost-effective solutions to problems currently faced by customers.

Company Summary company overview ) is an overview of the most important points about your company—your history, management team, location, mission statement and legal structure.">

Web Solutions, Inc. is a C-class corporation, incorporated in the State of Arizona in July, 1997. The company’s principal offices are currently located in Phoenix, AZ. All operations, from administration to product development, take place at this leased office location. The company plans to move to a bigger facility as it expands and its staff grows beyond its current four full-time employees.

Web Solutions currently delivers Internet service to dialup and ISDN customers, and will commence to sell DSL services by February of this year. The company currently hosts approximately 30 websites and has five co-located servers. Additionally, the company is evaluating e-commerce software, looking for the solution which provides the greatest flexibility while allowing operations to remain simple for its customers.

All services are competitively price and targeted to small “Mom-and-Pop” businesses and small office/home office (SOHO) customers. Web Solutions feels that this market segment has largely been neglected because of the amount of “hand-holding” required by this segment, and the inability to pay the astronomical fees charged by many ISPs for typically poor service and user support.

By working to simplify the creation, management, and support of our services, the company will enable customers to perform many tasks themselves, or automating these tasks based on the customer’s stated needs. This will make our pricing more competitive, the customers perception of service high, and the operation as a whole more reliable and profitable.

With current hardware and facilities, the company can do the following:

• Handle an unlimited number of dialup users.
• Handle up to 46 dedicated channels.
• Handle up to 1,000 email users.

3.1 Service Description

Web Solutions is a traditional, full-service ISP, offering dialup and dedicated Internet access, Web and virtual domain hosting, server co-located, and network-related professional solutions (design, installation, management, etc.). The company allows people and companies to access and publish documents on the World Wide Web without the need to hire full-time system administrators, costly high-speed network connections, dedicated servers, and other similar expenses or expertise.

The company provides many of the services that customers need to get online. The company provides both connectivity and consulting on topics ranging from office automation to Web server planning. The company has ongoing research and development to provide solutions to current customer issues (e-commerce, ease-of-use features, etc.) and to develop new products and services which enable the company to enter and compete in new markets and attract new customers.

Web Solutions selects products which meet the following criterion:

• Benefit to customers/company : the product must materially benefit the customer or the company in some way. This may manifest itself as a side benefit, an improvement on current services, or additional revenue stream to the company.
• Cost/benefit ratio : the benefits realized must be at least as great as the cost of implementation, production, and maintenance of the product.
• Maintainability : the product must be maintainable by PhoenixARIZONA.COM personnel. The company has had some experience with products where source code and other maintenance resources are unavailable and has had major difficulties with these restrictions. The company has a strong preference for Open Source and similar distribution methods where source code is available to personnel to correct problems which vendors consider too unimportant to warrant effort on.

Web Solutions makes a concerted effort to keep customers informed and to remedy problems in the shortest possible times. The company has lost very few customers to technical support issues, and will continue to make high quality support one of its primary goals.

Web Solutions offers telephone support during extended business hours (8 a.m. to 8 p.m.) and has an on-call pager for emergencies (network-down and server-down situations). In the future, the company plans to implement a 24/7 network operations center (NOC) and a toll-free technical support phone number.

Brought to you by

Create a professional business plan

Using ai and step-by-step instructions.

Secure funding

Validate ideas

Build a strategy

3.2 Fulfillment

Currently, all products are implementations of Open Source products. The groupware product will be based upon OpenDesk.com’s software, which is available under an Open Source license. Web Solutions will be extending the functionality of this product, and release those changes back to the development community.

With the VVD product, the company will have to design and manufacture custom equipment for customers to receive the data and convert it to video or voice.

Currently, the company has no products to return. The company’s usage policy states that it will refund a portion of the customers’ monthly access fee if there are extended network outages due to events within our control.

The company gives technical advice to pre-sales customers and technical support is offered for all purchases by the customer. These services are offered by Web Solutions at no cost to our clientele.

3.3 Future Services

Free (advertiser supported) back-office service with email, file sharing, calendaring/scheduling, and other applications are options for future services from Web Solutions. This would allow groups (both for-profit and nonprofit) to have the collaboration enjoyed by major corporations with multimillion-dollar management information systems (MIS) budgets for little or no cost. It also would produce an avenue through which to offer future free and pay services.

Web Solutions plans to have the initial launch of the back-office product by March 31st. The company currently has a potential customer (a local radio station) who wishes to privately brand this product and offer it to their customers.

Web Solutions is in the process of researching a future service of integrated voice, video, and data over high speed TCP/IP network connections (DSL, etc.) so as to merge the traditional telephone, cable, and ISP functionalities, extend them, and affordably offer them to consumers. This product would compete directly with traditional cable and telephone companies, and provide new and innovative revenue streams. Current plans for this product are to price the consumer product very aggressively and take the profit from secondary services such as advertising. Web Solutions plans to have a working prototype of the server and clients needed for the VVD product by October 1, 2000, and a limited launch by March 1, 2001.

Market Analysis Summary how to do a market analysis for your business plan.">

The topics which follow discuss our customers, our competitors, and conditions within our industry. The Market Analysis data found in the following table and chart is taken from the 1997 U.S. Census.

4.1 Market Segmentation

The company’s customer base includes all consumers and all small- to medium-sized businesses, including start-ups. The company plans to concentrate on SOHO clients, as these are perfect targets for our new high-speed offerings, and hold the greatest growth potential for the company. Web Solutions feels that these market segments have special pricing and service needs, and make more dedicated, reliable customers.

4.2 Service Business Analysis

The following sub-topics look at the size and concentration of businesses in this group, the way services are bought and sold, and specific competitors.

4.2.1 Competition and Buying Patterns

Web Solutions believes that its customers choose its products and services based on the following criteria:

• Experience.
• Reputation.
• Accessibility.

4.2.2 Main Competitors

Competitive threats come from other ISPs, including the following companies: Jump.Net, Arizona.Net, AOL, EarthLink, Mindspring, and Prodigy Internet. Most of our competitors offer solutions for Windows, and perhaps Mac, but ignore all other operating systems. With the rise of Linux and other alternative operating systems, there is potential for Web Solutions to surpass its competitors.

Key competitors are detailed as follows:

Jump.Net Jump.Net offers a wide variety of services to match customer needs. They have split information into two categories:

• Basic service: for customers looking for a simple, inexpensive way to connect their home or business to the Internet.
• Complete details: for customers who need a custom solution for unique requirements, Jump.net offers the following services:
• ADSL & SDSL.
• Modem service.
• Nationwide access.
• Functionalities.
• FTP services.
• Hardware sales.
• Leased lines.
• Telnet-only service.
• Web hosting.

Arizona.Net Arizona.Net is San Antonio’s first and largest ISP. Locally owned and operated since 1994, Arizona.Net specializes in modem dial-up, ISDN, dedicated local area network (LAN) access and T1 (a high-speed network link that transmits data at 1.5 Mbps) to the Internet. Arizona.Net now serves Phoenix, San Antonio, Houston, Dallas, Spring, Georgetown, Dripping Springs, Bandera, New Braunfels, and Boerne.

For dialup connections, Arizona.Net uses an all-digital modem pool consisting of equipment from US Robotics, Ascend, and Livingston. All of their locations maintain a full 56k modem pool, upgraded to the latest version of the v.90 standard. These digital modems allow for a more reliable connection, and enable them to make ISDN connections on the same equipment, so they can offer 64k ISDN service with all dialup accounts. To make sure that customers can get to their services, Arizona.Net maintains a no-busy-signal policy.

If customers report a busy signal, Arizona.Net has the ability to connect as many telephone lines as necessary to relieve the problem. Currently, none of their locations are having any problems with busy signals. Arizona.Net maintains multiple separate T3 (a high-speed network link that transmits data at 45 Mpbs) connections to the Internet backbone through multiple backbone providers. These separate connections give Arizona.Net more than enough bandwidth to handle future growth as well as provide the security of uninterrupted service.

EarthLink EarthLink helps its members have an enjoyable and productive Internet experience by providing reliable, unlimited Internet access and Web hosting services, outstanding technical support, useful information, and innovative services. Prices are among the lowest in the industry. EarthLink offers the following services:

• Internet access.
• High-speed access.
• EarthLink Sprint bundle.

Mindspring MindSpring Biz delivers complete Business Internet Solutions for any small business backed with its award winning service and support. Its business plans–whether Web Hosting, e-commerce, high speed dedicated access, or Web Design–are packaged to fit customer needs today and are tailored to grow along with business for tomorrow. Mindspring offers the following business solutions:

• Business access.
• E-commerce.
• Domain reservation.
• Dedicated access.
• MindSpring dialup access.
• SDSL Waiting Lis.
• Promotional solutions.

4.2.3 Risks

The company recognizes that it is subject to both market and industry risks. The company’s view of its risks, as well as how each is being addressed, is as follows:

• Regulations . Possible problems caused by a sudden increase in regulation by local, State, or Federal authorities. One way the company can reduce this risk is to diversify into several different, but related, business areas. If one area becomes too heavily regulated it may be sold and the profit rolled back into the company to bolster the remaining business or start a new venture.
• Monopolistic pricing . Aggressive or monopolistic pricing by large or heavily-funded providers. By holding prices down, it becomes difficult for competitors to “low-ball” the company. By diversifying, we can protect business in one area by bundling it with offerings from another area, meeting the needs of the customers and strengthening their ties to the company.
• Legal matters . Lawsuits stemming from user abuse or accessibility of pornographic or questionable materials. The courts have historically classified ISP’s as “carriers” unless the ISP made an incomplete effort to actively filter material posted by or made available to its users. The company’s usage policy clearly states that illegal behavior will result in termination of service, but we do not otherwise attempt to control the access of its users or their content, thus maintaining the company’s stance as a “carrier” in the eyes of the law. If the legal environment should change, the company will modify its policies and procedures to conform to the prevailing legal environment.
• Technology . Sudden and unexpected shifts in technology or the popularity of the Internet. The company will maintain an active research and development effort, as well as ongoing review of forthcoming technologies from competitors and vendors, in order to stay near the top of the technological curve. Also, the diversification of the company’s business allows it to respond to shifts in revenue by redistributing material and personnel into those efforts most likely to generate the highest return on investment.

4.2.4 Business Participants

The alternative is to be a content provider. This is a less desirable position as it leaves the company too much at the whim of the public and forces the company to renew its efforts continuously to provide usable content.

The ISP industry has begun the process of specialization. Many companies who began by filling all needs (as we do today) have moved into areas which utilize their strengths. These specializations include:

• Functionalities (“Server Hotel”) facilities.
• Dialup access.
• Content provision.

Additionally, there are a few new markets emerging, such as Applications Service Providers.

• Access services ISPs offer a way for people to enter the Internet. According to IDC, America Online (including subscribers to CompuServe, which AOL acquired in September, 1997), has approximately a 43% share of the total subscribers in the ISP segment, followed by Microsoft’s MSN, and AT&T Corporation’s WorldNet. After these major players, roughly 5,000 ISPs fight over the remainder of the market. IDC estimates that the consumer ISP market will expand from $10.7 billion in 1998 to $37 billion in 2003. When users access the Internet, they dial into the local point of presence (POP) of an ISP or online service provider (OSP). ISPs offer basic, flat-rate Internet access to customers, either through their own networks, or through networks leased from other ISPs. Users dial into an ISP’s network through ordinary phone lines and, using a browser, access the Web. OSPs, such as America Online, provide original content in areas such as shopping, news groups, gaming groups, investor information, and magazines. Access fees for both ISPs and OSPs typically range from $19.95 to $21.95 per month for unlimited Internet use. The flat rate system was pioneered by America Online in 1996 and has led to an explosion of subscribers. Flat rates have also served to increase the amount of time that users spend online, which has forced many local telephone service companies to upgrade capacity in order to accommodate the heavy usage.
• A taxing issue One nettlesome issue that could potentially slow the growth of e-commerce is the taxation of goods and services. Currently, fees paid to ISPs and OSPs are tax-free, except in a few states. Purchases, however, are subject to the same taxes that apply to goods sold in a store or catalog. When online purchases are made, purchasers are technically responsible for remitting state and local taxes. The only exception occurs when a consumer buys from a corporation with a physical presence in that consumer’s home state. In actuality, however, online shoppers rarely pay this cyber-taxation. While state and local governments are disturbed at this loss of revenue–and the potential loss of immense future revenue–federal governmental officials have adopted a hands-off policy with regard to Internet taxation. In October, 1998, the Internet Tax Freedom Act was passed, placing a three-year ban on any new Internet sales taxes or taxes on ISPs. During this three-year time frame, a committee of government and business representatives known as The Advisory Commission on Electronic Commerce will meet to discuss a more permanent tax policy. The 19 members of the commission include three federal officials, eight business and consumer leaders, and eight representatives of state and local governments.
• ISPs face challenges The rise in Internet users has proven to be a boon for Internet service providers, which charge monthly subscription fees in return for providing access. While business has been good for many of these ISPs, a number of challenges threaten the long-term growth and profitability of these companies.
• “Free” Internet access proves viable While most headlines or advertisements proclaiming free Internet service are actually a bit misleading, the impact of this business model is starting to be felt. The most prominent and successful example of a free ISP is in the United Kingdom, where Freeserve plc does not charge its customers access fees. Unlike the United States, however, local calls in the United Kingdom are billed on a per-minute basis, so heavy Internet users may actually pay more than in the United States. In the United States, different types of “free” plans are being marketed. One strategy gives a subscriber free service in exchange for having advertisements scroll constantly across his or her PC screen. A different slant to this marketing scheme allows a consumer to earn a free personal computer, provided that he or she signs up for a few years of Internet service in advance.

The following is a list of services which various websites provide:

• Destinations . Destinations are places, or websites, located on the Internet where people can go for information, entertainment, or commerce.
• Content providers . This type of website offers mostly original content (like news articles) to subscribers. Some of the major content providers include ESPN Sports Zone (a joint venture between Infoseek Corp. and Walt Disney Co.), SportsLine USA Inc., privately held The Motley Fool Inc., and MSNBC (a joint venture between Microsoft and NBC). With new websites being established every day, it’s difficult to come up with a reasonable estimate for the size of this market.
• Portals . These websites tend to gather content into one place rather than creating it themselves. Some of the major portals include Yahoo! Inc. (1998 sales of $206 million), Infoseek Corporation ($63 million in fiscal year 1998), and Lycos Inc. ($56 million in fiscal year 1998). Although e-commerce has started to become a larger promotion of these companies’ business, portals typically rely on the sale of advertising space to generate revenue. According to Jupiter Communications, a market research firm based in New York City, advertisers spent approximately $2 billion for online ads in 1998. Jupiter believes that this number will hit $9 billion in 2002.
• Communities . Communities are similar to portals, in that their primary revenue streams come from advertisers. Some of the major community sites include Geocities (1998 sales of $18.4 million), now a part of Yahoo! Xoom.com Inc. ($8.3 million), and theglobe.com Inc. ($5.5 million).
• Business-to-consumer e-commerce . Estimates for the amount of online spending by consumers in 1998 range from $7 billion to $13 billion, with at least 25% occurring during the Christmas shopping season. Forrester Research, an information technology research firm in Cambridge, Massachusetts, believes that online retail spending will hit $108 billion in 2003. Some of the major publicly traded online retailers included Amazon.com Inc. (1998 sales of $610 million), CDnow Inc. ($98 million), barnesandnoble. com Inc. ($62 million), and Beyond.com corp. ($37 million). A variety of “real-world” companies including Gap Inc., Lands’ End Inc., and Macy’s have established retail operations on the Internet.
• Business-to-business e-commerce . Although there are very few pure business-to-business e-commerce firms, this segment dwarfs the business-to-consumer sector. Forrester believes that this market, which totaled $43 billion in 1998, should rise to $1.3 trillion by 2003. Most companies in this category, like Cisco Systems and Dell Computer Corporation, have other sales channels, but are increasingly using the Internet to lower costs and reach a wider customer base. Dell generates an estimated $30 million in sales every day via the Internet, while Cisco estimates that it produces approximately $33 million a day in sales through the Internet.
• Auctions . The online market for auctions is headed by eBay Inc., (1998 revenues of $86.1 million, with $745 million of gross merchandise sales).
• Hardware: networking equipment . The hardware sector provides the infrastructure on which the Internet is built. Hardware companies provide the equipment that forms the interconnections between the networks that comprise the Internet. Their products steer traffic through a spiderweb of routes to the correct destination. One critical piece of networking equipment is the router, which acts as a traffic officer by directing data to the proper destination. Another key element of the Internet infrastructure is a remote access concentrator. Access concentrators link employees and customers to an organization’s internal network, and link consumers to the Internet via their ISP.

Strategy and Implementation Summary

The company will also implement a low-cost strategy. This will be achieved by working to establish and develop agreements with local media companies to exchange services for discounted advertising and other exposures. Web Solutions’ market strategy is to build on its core portfolio of products and services using the company’s expertise in the ISP industry.

The company will leverage its discounted services to help provide secondary income streams. For instance, the company plans to launch free email services, business directories, and other similar services which will attract current and potential customers to our Web pages. These “page views” will be used to generate advertising revenue, as well as increase exposure of our own products and services.

Web Solutions will be able to excel in the market because the company is small, highly focused, and motivated. The company can respond quickly to changing opportunities and take advantage of the latest technologies.

The company plans to expand its marketing efforts, service offerings, and production. It is anticipated that additional services will be offered and more personnel hired within 30 days of initial capital funding. Web Solutions plans to capitalize on the following areas of growth:

• High-speed Internet connectivity via DSL, Wireless, and other technologies.
• Web hosting and design tailored to small, local businesses.
• E-commerce and associated online databases.

5.1 Competitive Edge

Web Solutions is currently the lowest-priced provider in Phoenix for most commercial services, and its reputation has been consistently high. Size gives the company a competitive advantage, in that it can see where the industry is going and move in that direction more quickly than the competition. This also allows the company to be more efficient at recruiting and hiring highly creative and talented individuals who tend to shy away from large “corporate” environments. The company has worked to overcome old mistakes made by existing ISPs by hiring technically-savvy individuals.

5.2 Marketing Strategy

The concentrated marketing activities of Web Solutions focus on the business mission and are comprehensive in nature. The following activities are the marketing department’s mission:

• Advertising design and placement.
• Public relations schedules and press releases throughout each year.
• Creation of annual advertorial (advertisement/tutorial) themes for trade journals and industry conferences.
• Planning and execution of all industry conferences, including the reservation of space, booths, personnel, messages, literature, etc.
• Collection, analysis, and internal dissemination of competitive information.
• Creation and maintenance of all corporate literature.
• Design, maintenance, and monitoring of websites.
• Design and creation of sales support material.
• Collection and dissemination of client testimonials.

5.2.1 Marketing Programs

To generate sales, the company uses direct marketing, computer reseller and repair facilities, and high-traffic areas (e.g. store checkout stands). Currently, several local companies display the company’s CD-ROMs at their checkout stands in the Phoenix area in exchange for free Web hosting.

Marketing initiatives will focus on four areas: efficient (“Server Hotel”) facilities, Web hosting, dialup access, and content provision. Marketing activities will be concentrated in the following categories:

• Contact Campaigns . This initiative will encompass various methods of reaching potential customers to generate interest, followed by direct mail to the potential customer.
• Print Advertising . Ads will be developed and placed in several industry publications.
• Trade Shows . The company will participate in selected local and national shows that will provide an opportunity to develop exposure. This is a very effective tool in creating awareness and stimulating lead activity.
• Industry Organizations and Associates . The recommendation is to join a number of organizations that are relevant to the company as a whole. This initiative will create awareness of the company within the industry, and provide networking opportunities.
• Telemarketing Campaign . Telemarketing activities geared to identify qualified leads, follow-up on sales progress to the qualified leads, and assurance that new potential contact lists are current and accurate.
• Promotional GiveAways . This is a traditional way of advertising a company’s name by giving something away. This will be used in conjunction with community service organization fund-raising efforts and traditional advertising.

5.3 Sales Forecast

The sales forecast chart and table are presented below. Final sales forecasts are based on predictions mentioned in the Executive Summary.

5.4 Strategic Alliances

Web Solutions currently has strategic relationships with:

• World Communications for Internet service.
• Phoenix DSL Networks for DSL resale.
• Phoenix Communications for high-speed wireless.
• Internet of Phoenix for dialup connectivity (they provide wholesale pricing in the Phoenix area).

Web Solutions benefits from these relationships by receiving very competitive pricing on most of these services, allowing the company to offer competitive pricing on its services to customers.

The company is currently pursuing an agreement with a local radio station to provide Web-hosting services which will eventually include extended email services and dial-up access offered to their listeners under a co-branding agreement. There have also been discussions about this becoming a nationwide collaboration between Web Solutions and the stations’ parent company, Jordan’s Media.

The company plans to develop community calendaring and groupware applications for use by the company and the afore-mentioned radio station. This will provide a simple, useful tool for organizations, businesses, and individuals to organize, plan, announce, and track projects and events. This is being based on the Open Source project maintained at www.opendesk.com and will most likely be developed to contain both Open Source and proprietary components.

In the future, the company plans to partner with backbone providers, wholesale carriers, and other strategic organizations to:

• Reduce cost of goods and services utilized.
• Increase the number and variety of goods and services offered to customers.
• Chart the growth of the company into new territories.

At this time, the company is establishing re-seller agreements with DSL and Wireless high-bandwidth providers, and other services which will allow the company to compete in these markets, thus allowing for broader consumer recognition.

Management Summary management summary will include information about who's on your team and why they're the right people for the job, as well as your future hiring plans.">

The company’s management philosophy is based on responsibility and mutual respect. Web Solutions has an environment and structure that encourages productivity and respect for customers and fellow employees. The company’s goal is to create an environment where:

• Creativity can flourish.
• Generating new ideas and products is well rewarded.
• Management structure is relatively flat and communication is encouraged.
• Mutual respect and sharing of knowledge is encouraged.

6.1 Management Team

Web Solution’s management is highly experienced and qualified. Key members of its management teams are listed below.

• Geena James – Treasurer

6.2 Personnel Plan

The Web Solutions annual Personnel Plan is shown below. First year monthly expenses are included in the appendix.

Financial Plan investor-ready personnel plan .">

This section presents our financial projections for the term of the plan.

The company is raising a large investment for the purpose of growth and operations. This funding will cover operating expenses and product development during this period. The following is a breakdown of how the funds will be used.

7.1 Important Assumptions

• Nature and Limitation of Projections . This financial projection is based on sales volume at the levels described in the revenue section and presents, to the best of management’s knowledge and belief, the company’s expected assets, liabilities, capital, revenues, and expenses. The projections reflect management’s judgement of the expected conditions and its expected course of action, given the hypothetical assumptions.
• Revenues . The company’s revenue is derived primarily from subscriptions. Revenue projections are based on the 1999 sales in the comparable market nationwide, based on industry average. The exact numbers can be found in the Sales Forecast table and chart section.
• Expenses . The company’s expenses are primarily those of salaries, sales commissions, and administrative costs. Other expenses are based on management’s estimates and industry averages.

7.2 Break-even Analysis

The following table and chart reflect the company’s break-even estimates. These are based on fixed and variable cost estimates derived from past income statement data. Given that Web Solutions has little in the way of marginal costs, the break even analysis reflects the industry’s high gross margins. Unless one of the potential future risks seriously impacts profitability, or the company loses its ability to rapidly adjust to changing market conditions, the company does not see this as a serious issue.

7.3 Projected Profit and Loss

Web Solutions is in the early stage of development, thus initial projections have only been made on accounts that are believed to most drive the income statement. The following table provides Web Solution’s projected income statements for 2000-2002.

7.4 Projected Cash Flow

This chart and table show our cash flow and cash balance projections.

7.5 Projected Balance Sheet

The following table outlines Web Solution’s projected balance sheets for fiscal years 2000-2002.

7.6 Business Ratios

Standard business ratios are shown in this table. Industry Profile ratios are based on NAICS code 518111 for Internet Service Providers.

The quickest way to turn a business idea into a business plan

Fill-in-the-blanks and automatic financials make it easy.

No thanks, I prefer writing 40-page documents.

Discover the world’s #1 plan building software

100 Mbps Dedicated Internet for your Business

Dual connectivity for maximum uptime, 7,900 tk/month yearly payment get the best & pay the least, by systems solutions & development technologies ltd., our high-performance and dedicated internet provides you with a reliable, secure, cost-effective and low latency internet service that can fulfill all your connectivity requirements..

• 100 Mbps dedicated internet
• Guaranteed 99% service up-time
• FREE Internet Security Solution
• Free IPTSP fixed line with phone set
• Free 500 Minutes Talktime & SMS
• + many more benefits….

7,900 Tk /Month

Yearly Payment

Empower your business with Carnival’s Gold Standard networks for performance and security.

Dedicated bandwidth.

Dedicated & symmetric download and upload speed around the clock ensures the efficiency of your operation and boosts your teams productivity.

Guaranteed Uptime

99% guaranteed uptime through dual path last mile connectivity significantly reduces the cost of idle employees and lost revenue due to network failure.

Lowest Latency

Lowest latency ensures fast access to cloud storage and minimizes any delay in loading time for all web based applications your business needs.

Internet Security

Stay secured with enhanced productivity with our state-of-the art internet security solution Audra that guards against malicious apps, malware, adware, DDoS, and more.

Service Level Agreement guarantees that you get the best in class service and support necessary to run your business without any hitch

24/7 Expert Support

Our proactive, end-to-end network management service with 24/7 support, leaves you free to focus on your business.

Compare Yourself!

Unparalleled, unbeatable & one of a kind internet package you'll never find in the market at an incredible price range.

80% of hackers target Asian SMEs for cyber attack. Employees waste 30% work time in personal browsing.

Do not let these happen to your business., succeed in your day-to-day operations and grow fearlessly knowing you are fully protected..

SECURE YOUR OFFICE with just a few clicks

Block online threats

Prevent DDoS attacks

Guard spam generation

Make your team FOCUSED & PRODUCTIVE

Category blocking

Blacklist/ Whitelist

Set work schedules

Should you be waiting any more? Get it now!

Choose a plan that’s right for your business, carnival aspire, 7,900tk/month.

• 99% service up-time
• Internet Security Solution
• IPTSP fixed line with phone set
• 500 Minutes Talktime & SMS
• + Many more benefits

95,000/- Yearly

0% EMI Facility

Carnival Empower

5,000tk/month.

• 50 Mbps dedicated internet

60,000/- Yearly

Bank partners with 0% emi, why choose carnival.

• With the widest suite of products & services , you don’t need to look any further
• Our relationship managers & solution architects design what is best for you
• With the largest ISP network, we can deliver a robust IP backbone assurance
• Our reach is unparalleled with 16,792 km of own Fiber network & 8,639 Km of NTTN connectivity
• We are a dedicated team of over 1,100+ professionals working tirelessly to serve you
• We maintain the largest CDN network in Bangladesh to ensure you the best possible user experience
• Our customers trust us and the industry recognizes our innovations

Customer Feedback

As a leading pharmaceutical company, we need a top-notch, stable, internet connection around the clock to maintain our operational efficiency. Carnival Internet understands this. Their SLA backed service guarantees a standard internet experience.

Raisul Uddin Saikat Chairman

Albion Group

Being a Smart Insurance Company, we were in search of an Internet Service Provider who would ensure standard quality service at all our Branches, and I am happy to say that we have finally found a partner in Carnival Internet. Their low latency connection makes it really easy to have fast access to cloud.

Saifuddin Ahmed Senior Executive Vice President

Bangladesh General Insurance Company Ltd.

Carnival Internet has been a life saver because we have online meetings multiple times a day. Their business package helps us a lot by ensuring a smooth connection, in addition to a high speed, and prompt service resolution.

Prodip Debnath Nayan Supply Chain Officer

Danish Refugee Council

As one of the finest Food Chain Shops in Bangladesh, we always need to monitor our Branches centrally from our HQ. As a great partner, Carnival Internet, helps us run our overall business smoothly with their state-of-the-art connectivity and excellent customer service.

Muhammed Ullah Managing Director

Mr. Baker Cake & Pastry Shop Ltd.

We were looking for a reliable internet service that we could use consistently without any problem. That's why I was so excited when we found Carnival Internet! They offer more than just great service. With Carnival, you get what you pay for.

Md. Tanvir Ahmed Acting Head of IT

Honda Bangladesh (DHS Motors)

Our experience with Carnival Internet has been nothing short of amazing. They ensure maximum uptime with two different connections from two different routes. As a result, our productivity never goes down due to connectivity issues.

Engr. Sushanta Kumar Saha Head of IT project

As a leading on-demand delivery start-up, we rely heavily on internet to run our day to day operation. Carnival Internet delivers exactly what it promises; a superior connection and outstanding service. They are truly the leading Internet Service Provider in the country.

Mahmudur Rahman Majumder System Administrator

We need to stay vigilant and connected to our team members 24/7 to provide security services to our clients. Carnival Internet provides us with two connection from two different routes to ensure maximum uptime. They also have a really great support service who are always very prompt in response and issue resolution.

Sharif Ashikur Rahman Senior General Manager, HR & Finance

Elite Force (Elite Security Services Ltd.)

• If for any unforeseeable reason, your primary internet connection goes down, a secondary internet connection will be automatically activated as a backup. This feature is called Auto Redundancy which you can get with both Carnival Empower and Carnival Aspire to keep your business up and running.
• Both Carnival Empower and Carnival Aspire packages have mandatory one year subscription, however, in case, you want to upgrade from Carnival Aspire to Carnival Empower, you can contact our customer service for details.
• Of course, not. You just pay for the internet and all the other additional benefits are complimentary. We always go above and beyond to give the best deals to our valued customers.
• After purchasing the package, you will receive an email containing all necessary details for redeeming the offers.
• Yes. You will be able to enjoy 6 or 12 months EMI facility with 0% interest for both the packages from selected leading banks - Brac Bank, Eastern Bank, City Bank, Dutch-Bangla Bank & LankaBangla Finance.

1,800+ Employees

Of 10 different nationalities

High Skilled Tech Professional

Featured In

Partnered By

Reach out to us

By systems solutions & development technologies ltd.

• Privacy Policy
• Terms and Conditions

Copyright © 2023 Carnival Internet. All rights reserved.

• Home Internet
• Business Internet
• Corporate Internet
• Gandaria POP
• Bangshal POP
• Jatrabari POP – 1
• Jatrabari POP – 2
• Coverage Area

Our business internet packages are designed with the following promise: Fast & Dependable Total Solution for your office.

• Youtube - 100 mbps
• Facebook – 30 mbps
• Facebook – 40 mbps
• Facebook – 60 mbps
• Facebook – 70 mbps
• Facebook – 80 mbps
• Facebook – 100 mbps

Call Us -->

• +88 019177 16 305,
• +88 019177 16 306
• +88 019266 78 424,
• +88 019266 78 423

Our world standard GPON network delivers the highest possible speed of Internet connection by using optical fibre that runs directly into the home, building or office and provide a seamless user experience.

Tuck into your favorite shows - from the biggest blockbusters and dramas to documentaries and sport, there's something for everyone.

• Latest movies
• TV serials / shows
• Online Radio
• Kids resources & more

Infobase offers a one-stop-shop for a broad range of solutions and services, and the experise to meet the demands of the SME, Shop, private business house etc.

InfoBase Broadband Internet is a dependable and cost effective broadband solution offering Pririty service, along with features designed to meet your business every needs for digitization. Our broadband Internet is a great fit for business applications, Data communication, multi office functioning etc. The service has guaranteed uptime and is backed-up with 24/7 Priority Business Support. Explore our portfolio of offerings, to find the best fit for your needs.

What is Optical Fiber ?

Optical Fiber is the latest and fastest broadband cable technology, It connects to your home/office directly from our station so there's zero interruption like data loss or speed up-down on connectivity. You'll get higher speed bonus from Facebook, Youtube and media server.

Do you provide any dedicated connection?

Yes we do provide dedicated connection.

Do you’ve BDIX connectivity?

Yes we are connected with BDIX

After registration, how much time you need to provide connection?

Within 36 hours of receiving payment

Sumitomo Corporation Overseas Industrial Park Department

2023.08.07 bangladesh bangladesh sez ltd. (bsez) receives isp license.

Bangladesh SEZ Ltd. (BSEZ) is in the work to start into the operation of an Internet Service Provider (ISP) business in industrial park. On July 18, 2023, BSEZ successfully obtained ISP license from the Bangladesh government, enabling the provision of telecommunication services as ISP to its tenants.

The issuance of ISP business licenses in Bangladesh is subject to restrictions, and this is a noteworthy case in which a foreign private company, not specializing in ISP business, obtained such a license.

Sumitomo Corporation have developed 8 industrial parks including BSEZ in Asian countries. Telecommunication services within those parks have been provided by external telecommunication companies, therefore this is the pioneering case for an industrial park company of Sumitomo Corporation to engage in ISP business.

In order to provide a service that will help the operations of our tenants, we intend to collaborate with KDDI Asia Pacific Pte. Ltd., our partner in this project, and aim to commercialize the service as soon as possible.

(Picture) BSEZ receives ISP License

Want to feature your business in our website? Contact us now!

Press ESC to close

Or check our popular categories....

10 Best Internet Service Providers (ISP) in Dhaka

Dhaka City hosts over 120 Internet Service Providers (ISPs) that serve the residents of the bustling capital city. ISPs provide internet services to individuals and corporate clients alike.

ISP companies now offer value-added services such as internet transit, domain name registration, business email hosting, and web hosting. The best broadband services in Dhaka offer augmented benefits besides the core internet service.

Below, we present the top ten internet service providers in Dhaka in 2023.

Table of Contents

Best ISP in Dhaka

The list includes ISPs that spread their services across various areas in the city. You will also learn about the internet service provider’s offerings, packages, types, and locations they cover.

1. Link3 Technologies Ltd.

Link3 Technologies Ltd. began its journey as an ISP in the year 2000. It offers a range of solutions for retail and corporate customers nationwide.

Services offered

• IP telephony.
• Cybersecurity.
• Office 365.
• Dedicated fiber broadband connections.

💡 Link3 crossed 100,000 retail broadband connections in October 2021, claiming the numero uno spot for ISPs in the country in terms of number of active subscribers. 💡 Link3 also led the way in offering integrated solutions in the corporate sector of Bangladesh, especially in the banking sector.

Service highlights

• Areas covered: Nationwide
• Clients served: Retail and Corporate
• 5 Mbps Starter pack priced at BDT 500/month
• 100 Mbps Extreme pack priced at BDT 4400/month

2. Dot Internet

Dot Internet commenced operations in 2005. Since then, it has continually adopted new internet servicing strategies and technologies, making it one of Dhaka’s fastest internet service providers to cover most of the capital city. Additionally, it offers robust and dedicated broadband coverage in Faridpur, too.

• Home Broadband Internet.
• Corporate/SME Internet.
• LAN & WAN network solutions.
• Data connectivity.
• Dedicated server hosting.
• And other ISP services.
• Areas covered: Major areas in Dhaka and Faridpur
• Clients: Retail, SME and Corporate Users
• 10 Mbps Brass+ package priced at BDT525/month
• 100 Mbps Sky+ package priced at BDT4200/month

3. ICC Communication

ICC Communication Ltd., a part of the ICC Group, offers broadband internet and private data communication via fiber optic, wireless and satellite technology. ICC Communication’s Network Operation Center (NOC) employs day and night shift staff to ensure 24/7 support for prompt response and solutions.

ICC provides top-notch diversified solutions to large corporate clients, SMEs, home users, and cyber cafes.

• Dedicated Internet Access (wired and wireless).
• Internet Lease Line.
• Business Email.
• Video Conferencing.
• Data Communication.
• Hosted Billing Services.
• Cloud Storage and Backup Services.
• IP (Internet Protocol) PBX (Private branch exchange).
• Lan/Wan Design Implementation.
• Areas covered: Dhaka (Primarily Mirpur), Barishal, Chattogram, Cumilla, Faridpur, Cox’s Bazar, Jashore, Khulna, Kushtia, Bogura, Mymensingh, Pabna, Rajshahi, and some others.
• Clients: Enterprises, Home Users, Cyber Cafes, SMEs, and other Corporate Users.
• 10 Mbps/month, priced at BDT 600/month.
• 50 Mbps/month, priced at BDT 2500/month.

4. BRACNet Ltd.

Beginning its operations in 1996, BRACNet Limited offers IT solutions focusing on the Internet and Data Connectivity. Its expertise helps enterprises make data-driven decisions, transforming them into competitive, insightful entities.

As BRAC’s IT wing, the firm was formed under a joint venture structure with US investors gNet/DEFTA Partners in 2005. Its social business model attracted KDDI – a global cellular operator and Wireless ISP in Japan. KDDI into a partnership with BRACNet, owning 50% of the stakes and commencing its ISP services in Bangladesh.

• Software Development.
• Cloud Protection & Security.
• IoT Solutions.
• Web Hosting & Servers.
• Business Suites.
• Areas covered: 64 districts (including Dhaka) and 410 upazilas
• Clients: Home users, businesses, and enterprises.
• 5 Mbps home internet at BDT 500/month.
• 25 Mbps home internet at BDT 1400/month.

5. Carnival Internet

Established in May 2014 under Systems Solutions & Development Technologies Ltd., Carnival Internet offers various solutions and packages specialized for home users and businesses.

• Internet Connectivity.
• Cloud & Data Center Support.
• Surveillance & Access Control.
• Wi-Fi Hotspots.
• Microsoft Office 365 and related tools.
• Kaspersky Security.
• IP Telephony.
• Areas covered: Dhaka and other major areas nationwide
• Clients: Home Users and Businesses (small to large)
• 7 Mbps for home users at BDT 525/month
• 100 Mbps Prezzo pack at BDT 4599/month
• 100 Mbps for business and corporate users at BDT 7900/month
• Corporate plans with custom add-ons will have customized pricing

6. KS Network

KS Network is a leading Internet Service Provider in Dhaka, established in 2019. It provides internet access services via Fiber Optics and ADSL.

• Website Design & Development.
• CCTV Surveillance.
• Domain Hosting.
• Areas Covered: Dhaka, Khulna, Feni, and Chattogram.
• Clients: Personal Users and Businesses (small to large)
• Starting at 25 Mbps priced at BDT 800/month
• 100 Mbps at BDT 3000.

7. Triangle Services Ltd.

Triangle Services Limited, by the Leased Optical Fiber Network, offers internet across Dhaka and Chatoogram. Its coverage includes 300 Km of Underground and owned Optical Fiber Network in Bangladesh, measuring around 10000 Km of area.

• Internet service.
• Network management services.
• Data center.
• Internet Telephony.
• Lan/Wan Implementation.
• Coverage: Dhaka and adjacent areas.
• Clients: Personal users and Businesses.
• Ekush 2 – Starting from BDT 1299/Month (25 Mbps) to BDT 2699/Month (40 Mbps)
• Premium 2 – From BDT 1499/Month (25 Mbps) to BDT 4999/Month (60 Mbps)
• Shohoz 2 – BDT 1000/Month (15 Mbps)
• SME Package – From BDT 4700/Month (20 Mbps) to BDT 9000/Month (40 Mbps)
• Ek Desh Ek Rate – From BDT 500/month (5 Mbps) to BDT 1200/month (20 Mbps)

8. Aamra Networks Ltd.

Founded in 2001, Aamra Networks Ltd. offers its customers state-of-the-art ISP, IOT, IT & ITES solutions.

• Internet Bandwith & WAN.
• Data Connectivity.
• IT Infrastructure Management.
• Office Management System.
• Network Monitoring Solutions.
• Office Suites.
• Business Email Hosting & Domain.
• Security Surveillance.
• Areas covered: Dhaka and major cities.
• Clients: Businesses and personal users
• Key Packages and Offers: Dedicated Bandwidth Internet from 20 Mbps and upwards

9. AmberIT Ltd.

AmberIT Ltd. provides a fully resilient nationwide MPLS network and focuses on continuously testing and adopting emerging communications technologies.

• Corporate Internet & Data Connectivity.
• Safe & Smarter Home Internet.
• High Quality & Reliable IPTSP Service.
• Secured Hosting and web Development.
• Areas covered: Dhaka City and adjacent areas.
• Clients: Home Users, SMEs, and Big Companies
• Home Internet packages range from BDT 500/month of 8 Mbps bandwidth to BDT 4000/month of 120 Mbps.
• SME packages offer BDT 2000/month of 30 Mbps bandwidth to BDT 3000/month of 50 Mbps per month.
• Corporate packages include other additional solutions that can be customized as per client. The pricing varies per client and requirements.

10. InfoLink Limited

InfoLink Limited provides internet services in Dhaka and many other areas in the country. It is the first local company to deploy Bangladeshi-assembled kiosks commercially. Also, it is a pioneer in deploying IPv6.

• Internet services.
• Dedicated Servers.
• Web hosting.
• Website Development.
• GPS Tracking.
• Business Email Hosting.
• Areas covered: Dhaka and other local cities.
• Clients: Home Users, SMEs, and Corporate Clients
• Home Internet Connection that ranges from 10 Mbps (BDT 1200/month) to 45 Mbps (BDT 10,000/month), depending on special offers and customized packages.
• SME Broadband Internet ranges from 20 Mbps to 50 Mbps per month with pricing of BDT 1500 to BDT 3000 per month.
• Corporate Internet Packages that are customized with speeds up to 1 Gbps/month and dedicated connectivity.

Broadband Internet business is something massive in Bangladesh, especially in Dhaka. With the huge number of ISPs operating in Dhaka, you should carefully research the best ISPs and select the one nearest to your work or home. And then, you can select the offer by the ISP that suits your needs and budget. Happy net hunting!

Categorized in:

Share Article:

Leave a Reply Cancel reply

Save my name, email, and website in this browser for the next time I comment.

Related Articles

Top 10 private universities of bangladesh, top 10 ngos in bangladesh, top 10 multinational companies in bangladesh, top 10 best five star hotels in dhaka, other stories, jci dhaka founders wraps up career connect expo with a flourish, top 15 best travel agencies in bangladesh.

• Electronics
• Home & Living
• Health & Beauty
• Cars & Vehicles
• Properties & Rents
• Everything Else
• IT & Software Development
• Start an internet service provider (ISP) business tomorrow..

• Ref #: 1266128

DESCRIPTION for Start an internet service provider (ISP) business tomorrow.. price in Bangladesh

• This item is listed in category

• Report this item

• YOUR ONE STOP GARMENTS SOURCING SOLUTION
• [email protected]

• DOWN JACKET
• WIND BREAKER
• SWIMMIMG SHORTS
• DENIM SHORTS
• BERMUDA SHORTS
• DENIM JACKET
• SWIMMING SHORTS
• SHIRT & BLOUSE
• CARGO SHORTS
• SHIRT,BLOUSE & DRESS
• SWEAT SHIRT & HOODY
• FLEECE JACKET
• certificate

ISP Bangladesh Ltd. offers comprehensive sourcing and supply chain management services for the global market. Our product line includes all types of woven, knit & sweater at a cost-effective price and delivers quality products on time.

We bridge the gap between the manufacturer and the buyer. We work as the eye of the buyer, perform all activities on behalf of the buyer and assist with a hassle-free buying process for a long-term business relationship.

ISP Bangladesh Ltd. is recognized for its excellence in quality, product, service and reliability.

We are a team of creative – Proactive – Experienced – Honest and energetic dynamic people.

We are member of BGBA (Bangladesh Garment Buying House Association), membership No. BS-0898