presentation of communication in business

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What It Takes to Give a Great Presentation

• Carmine Gallo

Five tips to set yourself apart.

Never underestimate the power of great communication. It can help you land the job of your dreams, attract investors to back your idea, or elevate your stature within your organization. But while there are plenty of good speakers in the world, you can set yourself apart out by being the person who can deliver something great over and over. Here are a few tips for business professionals who want to move from being good speakers to great ones: be concise (the fewer words, the better); never use bullet points (photos and images paired together are more memorable); don’t underestimate the power of your voice (raise and lower it for emphasis); give your audience something extra (unexpected moments will grab their attention); rehearse (the best speakers are the best because they practice — a lot).

I was sitting across the table from a Silicon Valley CEO who had pioneered a technology that touches many of our lives — the flash memory that stores data on smartphones, digital cameras, and computers. He was a frequent guest on CNBC and had been delivering business presentations for at least 20 years before we met. And yet, the CEO wanted to sharpen his public speaking skills.

• Carmine Gallo is a Harvard University instructor, keynote speaker, and author of 10 books translated into 40 languages. Gallo is the author of The Bezos Blueprint: Communication Secrets of the World’s Greatest Salesman  (St. Martin’s Press).

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Chapter 18: Business Presentations

Venecia Williams and Olds College

Learning Objectives

• Understand how to use effective interpersonal communication skills in professional presentations
• Learn how to organize a presentation
• Examine how to use visual aids effectively
• Discuss the effective integration of communication and presentation techniques in the delivery of professional presentations

Along with good writing skills, the ability to communicate verbally is vital to many employers today. It is an integral part of the modern business world. People in the workplace spend the majority of their time communicating. Verbal communication in the workplace takes many forms such as staff meetings, discussions, speeches, presentations, informal conversations, and telephone and video conferences. Communicating verbally is more personal and flexible than writing. It allows workers to exchange ideas, information, and feedback more quickly. Verbal communication tends to occur in person, making it easier to negotiate, express emotions, outline expectations, and build trust, all of which are important in today’s workplace. Communication can also occur between people who are not together in person. In these situations, unique skills are necessary to achieve success. Simple conversation skills are also valued in the workplace, but this does not mean using casual or informal language. Rather, what is prized by many employers is the ability to communicate important information professionally but in a meaningful and understandable way. This can be important when making spontaneous presentations as well as more elaborate formal group presentations, which are a part of many work roles today.

What Makes a Successful Speaker?

According to longtime Toastmasters member Bob Kienzle, there are a few key elements that tend to make a successful speaker:

• Voice : Can the person be easily understood?
• Body Language : Does their body support what they’re saying? Are they confident?
• Coherent Structure: Does what they’re presenting make sense? Is it logical?
• Enthusiasm : Do they care about what they’re presenting?
• Expertise: Do they know what they’re talking about? Are they credible?
• Practice : If they haven’t practised or sufficiently prepared, it will likely show up in one or more of the above.

A successful speaker can be inspired by other speeches or speakers but may fall flat if they try to copy someone else. Authenticity and passion can resonate so much with an audience that it can outweigh elements otherwise considered pitfalls. The techniques, tools, and best practices are a guideline, and it’s important to note there is no such thing as “perfection” in public speaking. “Failure” can happen in myriad ways, but it’s more helpful to see them as learning opportunities, or opportunities to make a stronger connection to your audience. The biggest failure, according to Kienzle, is to pass up opportunities to practise your skills in presenting or public speaking.

Preparing a Presentation

Develop your message while keeping in mind the format, audience, style , and tone . First, you’ll need to think about the format of your presentation. This is a choice between presentation types. In your professional life, you’ll encounter the verbal communication channels in Figure 18.1. The purpose column labels each channel with a purpose (I=Inform, P=Persuade, or E=Entertain) depending on that channel’s most likely purpose.

Figure 18.1 | Presentation Communication Channels

There are some other considerations to make when you are selecting a format. For example, the number of speakers may influence the format you choose. Panels and Presentations may have more than one speaker. In Meetings and Teleconferences, multiple people will converse. In a Workshop setting, one person will usually lead the event, but there is often a high-level of collaboration between participants. The location of participants will also influence your decision. For example, if participants cannot all be in the same room, you might choose a teleconference or webinar. If asynchronous delivery is important, you might record a podcast. When choosing a technology-reliant channel, such as a teleconference or webinar, be sure to test your equipment and make sure each participant has access to any materials they need before you begin.

Once you have chosen a format, make sure your message is right for your audience. You’ll need to think about issues such as the following:

• What expectations will the audience have?
• What is the context of your communication?
• What does the audience already know about the topic?
• How is the audience likely to react to you and your message?

Next, you’ll consider the style of your presentation. Analyze your specific presentation styles. Perhaps you prefer to present formally, limiting your interaction with the audience, or perhaps you prefer a more conversational, informal style, where discussion is a key element. You may prefer to cover serious subjects, or perhaps you enjoy delivering humorous speeches. Style is all about your personality!

Finally, you’ll select a tone for your presentation. Your voice, body language, level of self-confidence, dress, and use of space all contribute to the mood that your message takes on. Consider how you want your audience to feel when they leave your presentation and approach it with that mood in mind.

Presentation Purpose

Your presentation will have a general and specific purpose. Your general purpose may be to inform, persuade, or entertain. It’s likely that any speech you develop will have a combination of these goals. Most presentations have a little bit of entertainment value, even if they are primarily attempting to inform or persuade. For example, the speaker might begin with a joke or dramatic opening, even though their speech is primarily informational. Your specific purpose addresses what you are going to inform, persuade, or entertain your audience with the main topic of your speech.

Incorporating Backchannels

Technology has given speakers new ways to engage with an audience in real-time, and these can be particularly useful when it isn’t practical for the audience to share their thoughts verbally—for example, when the audience is very large, or when they are not all in the same location. These secondary or additional means of interacting with your audience are called backchannels, and you might decide to incorporate one into your presentation, depending on your aims. They can be helpful for engaging more introverted members of the audience who may not be comfortable speaking out verbally in a large group. Using publicly accessible social networks, such as a Facebook Page or Twitter feed, can also help to spread your message to a wider audience, as audience members share posts related to your speech with their networks. Because of this, backchannels are often incorporated into conferences; they are helpful in marketing the conference and its speakers both during and after the event.

Developing the Content

As with any type of messaging, it helps if you create an outline of your speech or presentation before you create it fully. This ensures that each element is in the right place and gives you a place to start to avoid the dreaded blank page. Figure 18.2 is an outline template that you can adapt for your purpose. Replace the placeholders in the Content column with your ideas or points.

Figure `18.2 | Presentation Outline

Introduction

The beginning of your speech needs an attention-grabber to get your audience interested right away. Choose your attention-grabbing device based on what works best for your topic. Your entire introduction should only be around 10 to 15 percent of your total speech, so be sure to keep this section short. Here are some devices that you could try:

After the attention-getter comes the rest of your introduction. It needs to do the following:

• Capture the audience’s interest
• State the purpose of your speech
• Establish credibility
• Give the audience a reason to listen
• Signpost the main ideas

Once you have identified an attention-getting, it is time to develop the body of your presentation or speech. In your body, you will focus on the specific points you would like to communicate to your audience.

Rhetoric and Argument:  Your audience will think to themselves, Why should I listen to this speech? What’s in it for me? One of the best things you can do as a speaker is to answer these questions early in your body, if you haven’t already done so in your introduction. This will serve to gain their support early and will fill in the blanks of who, what, when, where, why, and how in their minds.

Organization: An organized body helps your audience to follow your speech and recall your points later. When developing the body of your speech, recall the specific purpose you decided on, then choose main points to support it. Just two or three main points are usually sufficient, depending on the length of your speech. Anticipate one main point per two to three minutes of speaking.

Concluding on a High Note

You’ll need to keep your energy up until the very end of your speech. In your conclusion, your job is to let the audience know you are finished, help them remember what you’ve told them, and leave them with a final thought or call-to-action, depending on the general purpose of your message.

Presentation Aids

Presentations can be enhanced by the effective use of visual aids. These include handouts, overhead transparencies, drawings on the whiteboard, PowerPoint slides, and many other types of props. Once you have chosen a topic, consider how you are going to show your audience what you are talking about. Visuals can provide a reference, illustration, or image to help the audience to understand and remember your point.

Visual aids accomplish several goals:

• Make your speech more interesting
• Enhance your credibility as a speaker
• Guide transitions, helping the audience stay on track
• Communicate complex information in a short time
• Reinforce your message
• Encourage retention

Methods and Materials

There are many different presentation aids available. Before you decide on a presentation aid, think carefully about how you plan on using it and how it will enhance your presentation.

Using Visual Aids

Visual aids can be a powerful tool when used effectively but can run the risk of dominating your presentation. Consider your audience and how the portrayal of images, text, graphic, animated sequences, or sound files will contribute or detract from your presentation. Here are some tips to keep in mind as you prepare yours.

Designing Slide Decks

When you design your slide decks, you might be overwhelmed by the possibilities, and you might be tempted to use all the bells, whistles, and sounds, not to mention the flying, and animated graphics. If used wisely, a simple transition can be effective, but if used indiscriminately, it can annoy the audience to the point where they cringe in anticipation of the sound effect at the start of each slide.

Stick to one main idea per slide. The presentation is for the audience’s benefit, not yours. Pictures and images can be understood more quickly and easily than text, so you can use this to your advantage as you present.

If you develop a slide deck for your presentation, test these out in the location beforehand, not just on your own computer screen, as different computers and software versions can make your slides look different than you expected. Allow time for revision based on what you learn.

Your visual aids should meet the following criteria:

• Big: legible for everyone, even the back row
• Clear: easy for audience to understand
• Simple: simplify concepts rather than complicating them
• Consistent: use the same visual style throughout

In Figure 18.3 the slide deck on the left has a colour combination which makes the information difficult to understand. The list is not parallel and the slide contains a grammatical error. The slide deck on the right is an improved and more professional version.

Another consideration that you’ll need to make when designing your slide decks is font. As previously mentioned, think about the people at the back of the room when choosing the size of your text, to make sure it can be read by everyone. A common mistake that presenters make is to use decorative fonts or to incorporate many different fonts in their slides. This not only creates a mixed message for the audience but also makes your message difficult to read. Choose legible, common fonts that do not have thin elements that may be difficult to see.

When considering your choice of colours to use, legibility must be your priority. Contrast can help the audience read your key terms more easily. Make sure the background colour and the images you plan to use complement each other. Repeat colours, from your graphics to your text, to help unify each slide. To reduce visual noise, try not to use more than two or three colours. Blue-green colour blindness, and red-green colour blindness are fairly common, so avoid using these colour combinations if it is important for the audience to differentiate between them. If you are using a pie chart, for example, avoid putting a blue segment next to a green one. Use labelling so that even if someone is colour blind, they will be able to tell the relative sizes of the pie segments and what they signify.

Colour is also a matter of culture. Some colours may be perceived as formal or informal, or masculine or feminine. Certain colours have understood meanings; for example, red is usually associated with danger, while green signals “go.” Make sure the colours you use align with your message. If you are discussing climate change or the natural world, for example, you’d be more likely to use blues and greens rather than metallic colours to avoid confusing the audience.

Once you have prepared your visual aid, do not forget to revise. There is nothing more uncomfortable than seeing a typo or grammatical error on your screen in the middle of your presentation. These errors can create a bad impression and affect your credibility with the audience. You want your audience to focus on your message so be sure to revise to maintain the audience’s attention and keep your credibility.

Preparing to Present

You are almost ready to deliver your presentation. What are some final elements you can focus on to ensure a smooth delivery?

To deliver your presentation to the best of your ability, and to reduce your nerves once you take the stage, you need to practise by rehearsing. As you do, try to identify the weaknesses in your delivery to improve on them. For example, do you often misspeak the same words (e.g., pacific for specific; ax for ask) or do your hands or feet fidget? Use your practice time to focus on correcting these issues. These sessions should help you get comfortable and help you remember what you want to say without having to constantly refer to notes. Try practising in front of a mirror, or even recording yourself speaking to a camera and playing it back. It’s also helpful to get feedback from a supportive audience at this stage. Perhaps a few family members or friends could watch you give your presentation and provide some feedback.

Dress for Success

While there are no definitive guidelines for how you should dress for your presentation, your appearance is an important part of your audience’s first impression. If you want them to take you seriously, you’ll need to look the part. While you don’t have to wear a suit each time you present, there are some scenarios where this would be expected; for example, if you are presenting to a corporate audience who wear suits to work, you should do the same. You should dress one step above your audience. If your audience is going to be dressed casually in shorts and jeans, then wear nice casual clothing such as a pair of pressed slacks and a collared shirt or blouse. If your audience is going to be wearing business casual attire, then you should wear a dress or a suit. The general rule is to avoid any distractions in your appearance that can distract your audience’s attention from your message.

Set Up Your Environment

Depending on the circumstances of your speech or presentation, you may have some choices to make about the environment. Perhaps you have a choice of meeting rooms that you can use, or, perhaps you have only one option. If you have some flexibility, it is helpful to think about what sort of environment would best help you get your message across. For example, if you are running a workshop, you might want to assemble participants in a circle to encourage collaboration and discussion. If you are holding a webinar, you’ll need a quiet location with a strong Internet connection and a computer system. It is imperative that you think about what facilities you need well before the day of your presentation arrives. Arriving to find that the equipment you expected isn’t available is not a nice surprise for even the most experienced speaker!

If you have access to the location beforehand, you may need to move tables or chairs around to get things just the way you want them. You might choose to have a podium brought in, if you are aiming for a formal feel, for example, or you may need to position your flip chart. Double-check that you have all the equipment you need, from whiteboard markers to speakers. It is far better if you can get comfortable with the room before your audience arrives, as this will make you feel more prepared and less nervous.

If you are using technology to support your presentation (i.e., PowerPoint slides or a projector), test everything before you begin. Do a microphone check and test its volume, view your slides on the computer you will be using, check any weblinks, play videos to test their sound, or make a call to test the phone connection prior to your teleconference. Your audience will get restless quickly if they arrive and are expected to wait while you fix a technical problem. This will also make you seem disorganized and hurt your credibility as an authoritative speaker.

During the Presentation

You’ve organized your presentation with great visuals and you are ready to present. You now have to deliver your presentation. How do you effectively deliver your presentation calmly and clearly?

Managing Anxiety

Studies have been done to assess how nervous or stressful people typically get during presentations, by examining people’s physiological responses at three intervals: one minute before the presentation, the first minute of the speech, and the last minute of the speech. They discovered that nervousness usually peaked at the anticipation stage that occurs one minute before the presentation. They further found that as the speech progresses, nervousness tends to go down. Here are some things you can do to help you manage your anxiety before the presentation:

• Practice/rehearse in similar conditions/setting as your speech
• Be organized
• Think positively
• Analyze your audience
• Adapt your language to speaking style

During the presentation, there are four main areas where you can focus attention in order to manage your anxiety:

• Your body’s reaction
• Attention to the audience
• Keeping a sense of humour
• Common stress management techniques

Your Body’s Reaction

Physical movement helps to channel some of the excess energy that your body produces in response to anxiety. If at all possible, move around the front of the room rather than remaining behind the lectern or gripping it for dear life (avoid pacing nervously from side to side, however). Move closer to the audience and then stop for a moment. If you are afraid that moving away from the lectern will reveal your shaking hands, use note cards rather than a sheet of paper for your outline. Note cards do not quiver like paper, and they provide you with something to do with your hands. Other options include vocal warm-ups right before your speech, having water (preferably in a non-spillable bottle with a spout) nearby for dry mouth, and doing a few stretches before going on stage. Deep breathing will help to counteract the effects of excess adrenaline. You can place cues or symbols in your notes, such as “slow down” or “smile”, that remind you to pause and breathe during points in your speech. It is also a good idea to pause a moment before you get started to set an appropriate pace from the onset. Look at your audience and smile. It is a reflex for some of your audience members to smile back. Those smiles will reassure you that your audience members are friendly.

Attention to the Audience

During your speech, make a point of establishing direct eye contact with your audience members. By looking at individuals, you establish a series of one-to-one contacts similar to interpersonal communication. An audience becomes much less threatening when you think of them not as an anonymous mass but as a collection of individuals.

Keeping a Sense of Humour

No matter how well we plan, unexpected things happen. That fact is what makes the public speaking situation so interesting. If things go wrong, try to have a sense of humour and stay calm. The audience will respond better if you stay calm than if you get upset or have a breakdown.

Stress Management Techniques

Even when we use positive thinking and are well prepared, some of us still feel a great deal of anxiety about public speaking. When that is the case, it can be more helpful to use stress management than to try to make the anxiety go away. Here are two main tools that can help:

• Visualization: imagining the details of what a successful speech would look and sound like from beginning to end; a way of hypnotizing yourself into positive thinking by using your mind’s eye to make success real.
• Systematic desensitization: Gradual exposure to the thing that causes fear—in this case, giving a speech—can ultimately lead to decreased anxiety. Basically, the more practice you get speaking in front of people, the less fear and anxiety you’ll have about public speaking. Organizations like Toastmasters that help people confront their fears by providing a supportive environment to learn and practise is a good option if you have a true phobia around presenting or public speaking.

Focus on Verbal Communication Techniques

• Pitch : Use pitch inflections to make your delivery more interesting and emphatic. If you don’t change pitch at all, your delivery will be monotone, which gets boring for the audience very quickly.
• Volume : Adjust the volume of your voice to your environment and audience. If you’re in a large auditorium, speak up so that people in the back row can hear you. But if you’re in a small room with only a few people, you don’t want to alarm them by shouting!
• Emphasis : Stress certain words in your speech to add emphasis to them, that is, to indicate that they are particularly important.
• Pronunciation : Make sure that you know the appropriate pronunciation of the words you choose. If you mispronounce a word, it could hurt your credibility or confuse your audience. Your pronunciation is also influenced by your accent. If your accent is quite different from the accent you expect most members of your audience to have, practise your speech in front of someone with the same accent that your audience members will have, to ensure you are pronouncing words in a clear, understandable way.
• Fillers : Avoid the use of “fillers” as placeholders for actual words (like, er, um, uh, etc.). If you have a habit of using fillers, practise your speech thoroughly so that you remember what you want to say. This way, you are less likely to lose your place and let a filler word slip out.
• Rate : The pace that you speak at will influence how well the audience can understand you. Many people speak quickly when they are nervous. If this is a habit of yours, practice will help you here, too. Pause for breath naturally during your speech. Your speaking rate should be appropriate for your topic. A rapid, lively rate communicates enthusiasm, urgency, or humour. A slower, moderated rate conveys respect and seriousness.

Focus on Non-verbal Communication Techniques

• Gestures : You can use your hands or head to help you express an idea or meaning, or reinforce important points, but they can be distracting if overused. If the audience is busy watching your hands fly around, they will not be able to concentrate on your words.
• Facial Expression : Rehearse your speech in front of a mirror to see what facial expressions come across. If you are speaking about an upbeat topic, smile! Conversely, if your topic is serious or solemn, avoid facial expressions that are overtly cheerful, because the audience will be confused by the mixed message. In North American culture, the most important facial expression you can use is eye contact. Briefly catch the eye of audience members as you move through your speech. If you can’t look your audience members in the eye, they may view you as untrustworthy. You’ll want to avoid holding eye contact for too long with any one person, as too much can be unnerving.
• Posture : Try to stay conscious of your posture and stand up straight. This gives the audience the perception that you are authoritative and take your position seriously. If you are slouching, hunched over, or leaning on something, this gives the impression that you are anxious, lacking in credibility, or not serious about your message.
• Silence : Silence is a powerful technique if used well. Pauses are useful for emphasis and dramatic effect when you are speaking. Some speakers are reluctant to pause or use silence because they become uncomfortable with the dead air, but sometimes your audience needs a moment to process information and respond to you.
• Movement : You can use your body movements to communicate positively with the audience. Leaning in or moving closer to the audience helps to bridge the space of separation. Moving from one side of the room to the other in a purposeful way that supports your content is a useful way to keep your audience engaged; their eyes will track your movements. However, pacing rapidly with no purpose and no support to your message may quickly distract from your message.

Coping with Mistakes and Surprises

Even the most prepared speaker will encounter unexpected challenges from time to time. Here are a few strategies for combating the unexpected in your own presentations.

Speech Content Issues

What if a notecard goes missing or you skip important information from the beginning of your speech? Pause for a moment to think about what to do. Is it important to include the missing information, or can it be omitted without hindering the audience’s ability to understand your speech? If it needs to be included, does the information fit better now or in a later segment? If you can move on without the missing element, that is often the best choice, but pausing for a few seconds to decide will be less distracting to the audience than sputtering through a few “ums” and “uhs.” Situations like these demonstrate why it’s a good idea to have a glass of water with you when you speak. Pausing for a moment to take a sip of water is a perfectly natural movement, so the audience may not even notice that anything is amiss.

Technical Difficulties

Technology has become a very useful aid in public speaking, allowing us to use audio or video clips, presentation software, or direct links to websites. But it does break down occasionally! Web servers go offline, files will not download, or media contents are incompatible with the computer in the presentation room. Always have a backup plan in case of technical difficulties. As you develop your speech and visual aids, think through what you will do if you cannot show a particular graph or if your presentation slides are garbled. Your beautifully prepared chart may be superior to the verbal description you can provide. However, your ability to provide a succinct verbal description when technology fails will give your audience the information they need and keep your speech moving forward.

External Distractions

Unfortunately, one thing that you can’t control during your speech is audience etiquette, but you can decide how to react to it. Inevitably, an audience member will walk in late, a cell phone will ring, or a car alarm will go off outside. If you are interrupted by external events like these, it is often useful and sometimes necessary to pause and wait so that you can regain the audience’s attention. Whatever the event, maintain your composure. Do not get upset or angry about these glitches. If you keep your cool and quickly implement a “plan B” for moving forward, your audience will be impressed.

Reading Your Audience

Recognizing your audience’s mood by observing their body language can help you adjust your message and see who agrees with you, who doesn’t, and who is still deciding. With this information, you can direct your attention—including eye contact and questions—to the areas of the room where they can have the most impact. As the speaker, you are conscious that you are being observed. But your audience members probably don’t think of themselves as being observed, so their body language will be easy to read.

Handling Q&A

Question-and-answer sessions can be trickier to manage than the presentation itself. You can prepare for and rehearse the presentation, but audience members could ask a question you hadn’t considered or don’t know how to answer. There are three important elements to think about when incorporating Q&As as part of your presentation:

1. Audience Expectations

At the beginning of your speech, give the audience a little bit of information about who you are and what your expertise on the subject is. Once they know what you do (and what you know), it will be easier for the audience to align their questions with your area of expertise—and for you to bow out of answering questions that are outside of your area.

2. Timing of Q&As

Questions are easier to manage when you are expecting them. Unless you are part of a panel, meeting, or teleconference, it is probably easier to let the audience know that you will take questions at the end of your presentation. This way you can avoid interruptions to your speech that can distract you and cause you to lose time. If audience members interrupt during your talk, you can then ask them politely to hold on to their questions until the Q&A session at the end.

3. Knowing How to Respond

Never pretend that you know the answer to a question if you don’t. The audience will pick up on it! Instead, calmly apologize and say that the question is outside of the scope of your knowledge but that you’d be happy to find out after the presentation (or, suggest some resources where the person could find out for themselves). If you are uncertain about how to answer a question, say something like “That’s really interesting. Could you elaborate on that?” This will make the audience member feel good because they have asked an interesting question, and it will give you a moment to comprehend what they are asking. Sometimes presenters rush to answer a question because they are nervous or want to impress. Pause for a moment, before you begin your answer, to think about what you want to say. This will help you to avoid misinterpreting the question or taking offense to a question that is not intended that way.

A final tip is to be cautious about how you answer so that you don’t offend your audience. You are presenting on a topic because you are knowledgeable about it, but your audience is not. It is important not to make the audience feel inferior because there are things that they don’t know. Avoid comments such as “Oh, yes, it’s really easy to do that…” Instead, say something like “Yes, that can be tricky. I would recommend…” Also, avoid a bossy tone. For example, phrase your response with “What I find helpful is…” rather than “What you should do is…”

Good presentation skills are important to successfully communicate ideas in business. Make sure your presentation has a clear topic with relevant supporting details. Use verbal and non-verbal communication techniques to make your presentation engaging, and don’t forget to practice!

End of Chapter Activities

18a. thinking about the content.

What are your key takeaways from this chapter? What is something you have learned or something you would like to add from your experience?

18b. Discussion Questions

Discussion Questions

• How can a speaker prepare a presentation for a diverse audience? Explain and give some specific examples.
• How can an audience’s prior knowledge affect a presentation?
• Think of someone you have met but do not know very well. What kinds of conversations have you had with this person? How might you expect your conversations to change if you have more opportunities to get better acquainted? Discuss your thoughts with a classmate.
• While managing a Q&A session following a presentation, if you find yourself unable to answer a question posed by one of the audience members which tactics can you use to maintain control of the session?

18c. Applying chapter concepts to a situation

Presenting for success

Akhil works at a software development company in White Rock called Blackball Technologies. It is a medium-sized company that allows its employees to dress casually and occasionally work from home. Akhil likes this because his preference is to wear t-shirts and jeans to the office or work from home in his pyjamas.

Blackball recently created a new software program that has the potential to make a huge profit. However, they need investors to fund their latest innovation. The new software was developed using one of Akhil’s ideas; therefore, the company chooses him to present their proposal to a diverse group of investors from several countries.

Some of the investors are not fluent in English as it is their second language. Additionally, they each have a busy day ahead as they have to listen to proposals from multiple companies. Akhil fears that the investors will not understand him. He is also nervous about the presentation due to its significance to his career. If he is successful, he will get the promotion that he has wanted for the past two years and a pay raise.

What are some of the things that Akhil should consider when presenting to the investors? 

18d. Writing Activity

Watch this video from TED.com on The Secret Structure of Great Talks . Summarize the video. What is the most interesting point made by Nancy Duarte in your opinion?

Attribution

Content attribution.

This chapter contains information from Professional Communications OER by the Olds College OER Development Team used under a CC-BY 4.0 international license.

This chapter contains information from Business Communication for Success  which is adapted from a work produced and distributed under a Creative Commons license (CC BY-NC-SA) in 2010 by a publisher who has requested that they and the original author not receive attribution. This adapted edition is produced by the  University of Minnesota Libraries Publishing  through the  eLearning Support Initiative .

Media Attribution

Presentation icon made by Freepik from www.flaticon.com .

Whiteboard icon made by Phatplus from www.flaticon.com .

Handout icon made by Freepik from www.flaticon.com .

Demonstration icon made by Ultimatearm from www.flaticon.com .

Chapter 18: Business Presentations Copyright © 2020 by Venecia Williams and Olds College is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License , except where otherwise noted.

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Home Blog Business Business Presentation: The Ultimate Guide to Making Powerful Presentations (+ Examples)

Business Presentation: The Ultimate Guide to Making Powerful Presentations (+ Examples)

A business presentation is a purpose-led summary of key information about your company’s plans, products, or practices, designed for either internal or external audiences. Project proposals, HR policy presentations, investors briefings are among the few common types of presentations. 

Compelling business presentations are key to communicating important ideas, persuading others, and introducing new offerings to the world. Hence, why business presentation design is one of the most universal skills for any professional. 

This guide teaches you how to design and deliver excellent business presentations. Plus, breaks down some best practices from business presentation examples by popular companies like Google, Pinterest, and Amazon among others! 

3 General Types of Business Presentations

A business presentation can be given for a number of reasons. Respectively, they differ a lot in terms of content and purpose. 

But overall, all types of business presentations can be classified as:

• Informative
• Persuasive 
• Supporting 

Informative Business Presentation 

As the name suggests, the purpose of an informative presentation is to discern the knowledge you have — explain what you know. It’s the most common type of business presentation out there. So you have probably prepared such at least several times. 

Examples of informative presentations:

• Team briefings presentation 
• Annual stakeholder report 
• Quarterly business reviews
• Business portfolio presentation
• Business plan presentation
• Project presentation

Helpful templates from SlideModel:

• Business plan PowerPoint template
• Business review PowerPoint template
• Project proposal PowerPoint template
• Corporate annual report template

Persuasive Business Presentation 

The goal of this type of presentation is to persuade your audience of your point of view — convince them of what you believe is right. Developing business presentations of this caliber requires a bit more copywriting mastery, as well as expertise in public speaking . Unlike an informative business presentation, your goal here is to sway the audience’s opinions and prompt them towards the desired action. 

Examples of persuasive presentations:

• Pitch deck/investor presentations
• Sales presentation  
• Business case presentation 
• Free business proposal presentation
• Business proposal PowerPoint template
• Pitch deck PowerPoint template
• Account Plan PowerPoint template

Supporting Business Presentation 

This category of business PowerPoint presentations is meant to facilitate decision-making — explain how we can get something done. The underlying purpose here is to communicate the general “action plan”. Then break down the necessary next steps for bringing it to life. 

Examples of supporting presentations:

• Roadmap presentation
• Project vision presentation 
• After Action Review presentation 
• Standard operating procedure (SOP) PowerPoint template 
• Strategy map PowerPoint template 
• After action review (ARR) PowerPoint template 

What Should Be Included in a Business Presentation?

Overall, the content of your business presentation will differ depending on its purpose and type. However, at the very minimum, all business presentations should include:

• Introductory slide 
• Agenda/purpose slide
• Main information or Content slides
• Key Takeaways slides
• Call-to-action/next steps slides

We further distill business presentation design and writing best practices in the next section (plus, provide several actionable business PowerPoint presentation examples!). 

How to Make a Business Presentation: Actionable Tips

A business presentation consists of two parts — a slide deck and a verbal speech. In this section, we provide tips and strategies for nailing your deck design. 

1. Get Your Presentation Opening Right 

The first slides of your presentation make or break your success. Why? By failing to frame the narrative and set the scene for the audience from the very beginning, you will struggle to keep their interest throughout the presentation. 

You have several ways of how to start a business presentation:

• Use a general informative opening — a summative slide, sharing the agenda and main points of the discussion. 
• Go for a story opening — a more creative, personal opening, aimed at pulling the audience into your story. 
• Try a dramatic opening — a less apparent and attention-grabbing opening technique, meant to pique the audience’s interest. 

Standard Informative Opening 

Most business presentation examples you see start with a general, informative slide such as an Agenda, Problem Statement, or Company Introduction. That’s the “classic” approach. 

To manage the audience’s expectations and prepare them for what’s coming next, you can open your presentation with one or two slides stating:

• The topic of your presentation — a one-sentence overview is enough. 
• Persuasive hook, suggesting what’s in it for the audience and why they should pay attention. 
• Your authority — the best technique to establish your credibility in a business presentation is to share your qualifications and experience upfront to highlight why you are worth listening to. 

Opening best suited for: Formal business presentations such as annual reports and supporting presentations to your team/business stakeholders. 

Story Opening 

Did you ever notice that most TED talks start with a quick personal story? The benefit of this presenting technique is that it enables speakers to establish quick rapport and hold the listener’s attention. 

Here’s how Nancy Duarte, author of “Slide:ology: The Art and Science of Creating Great Presentations” book and TED presenter, recommends opening a presentation: 

You know, here’s the status quo, here’s what’s going on. And then you need to compare that to what could be. You need to make that gap as big as possible, because there is this commonplace of the status quo, and you need to contrast that with the loftiness of your idea. 

Storytelling , like no other tool, helps transpose the audience into the right mindset and get concentrated on the subject you are about to discuss. A story also elicits emotions, which can be a powerful ally when giving persuasive presentations. In the article how to start a presentation , we explore this in more detail.

Opening best suited for: Personal and business pitches, sales presentations, other types of persuasive presentations. 

Dramatic Opening 

Another common technique is opening your presentation with a major statement, sometimes of controversial nature. This can be a shocking statistic, complex rhetoric question, or even a provocative, contrarian statement, challenging the audience’s beliefs. 

Using a dramatic opening helps secure the people’s attention and capture their interest. You can then use storytelling to further drill down your main ideas. 

If you are an experienced public speaker, you can also strengthen your speech with some unexpected actions. That’s what Bill Gates does when giving presentations. In a now-iconic 2009 TED talk about malaria, mid-presentation Gates suddenly reveals that he actually brought a bunch of mosquitoes with him. He cracks open a jar with non-malaria-infected critters to the audience’s surprise. His dramatic actions, paired with a passionate speech made a mighty impression. 

Opening best suited for: Marketing presentations, customer demos, training presentations, public speeches. 

Further reading: How to start a presentation: tips and examples. 

2. Get Your PowerPoint Design Right

Surely, using professional business PowerPoint templates already helps immensely with presentation deck design since you don’t need to fuss over slide layout, font selection, or iconography. 

Even so, you’ll still need to customize your template(s) to make them on brand and better suited to the presentation you’re about to deliver. Below are our best presentation design tips to give your deck an extra oomph. 

Use Images, Instead of Bullet Points 

If you have ever watched Steve Jobs’s presentations, you may have noticed that he never used bullet-point lists. Weird right? Because using bullet points is the most universal advice in presentation design. 

But there’s a valid scientific reason why Jobs favored images over bullet-point texts. Researchers found that information delivered in visuals is better retained than words alone. This is called the “ pictorial superiority effect ”. As John Medina, a molecular biologist, further explains :

“Hear a piece of information, and three days later you’ll remember 10% of it. Add a picture and you’ll remember 65%.”

So if your goal is to improve the memorability of your presentation, always replace texts with images and visualizations when it makes sense. 

Fewer Slides is Better

No matter the value, a long PowerPoint presentation becomes tiring at some point. People lose focus and stop retaining the information. Thus, always take some extra time to trim the fluff and consolidate some repetitive ideas within your presentation. 

For instance, at McKinsey new management consultants are trained to cut down the number of slides in client presentations. In fact, one senior partner insists on replacing every 20 slides with only two slides . Doing so prompts you to focus on the gist — the main business presentation ideas you need to communicate and drop filler statements. 

Here are several quick tips to shorten your slides:

• Use a three-arc structure featuring a clear beginning (setup), main narrative (confrontation), ending (resolution). Drop the ideas that don’t fit into either of these. 
• Write as you tweet. Create short, on-point text blurbs of under 156 symbols, similar to what you’d share on Twitter. 
• Contextualize your numbers. Present any relevant statistics in a context, relevant to the listeners. Turn longer stats into data visualizations for easier cognition. 

Consistency is Key 

In a solid business presentation, each slide feels like part of the connecting story. To achieve such consistency apply the same visual style and retain the same underlying message throughout your entire presentation.

Use the same typography, color scheme, and visual styles across the deck. But when you need to accentuate a transition to a new topic (e.g. move from a setup to articulating the main ideas), add some new visual element to signify the slight change in the narrative. 

Further reading: 23 PowerPoint Presentation Tips for Creating Engaging and Interactive Presentations

3. Make Your Closure Memorable 

We best remember the information shared last. So make those business presentation takeaways stick in the audience’s memory. We have three strategies for that. 

Use the Rule of Three 

The Rule of Three is a literary concept, suggesting that we best remember and like ideas and concepts when they are presented in threes. 

Many famous authors and speakers use this technique:

• “Duty – Honor – Country. Those three hallowed words reverently dictate what you ought to be, what you can be, and what you will be” . Gen. Douglas MacArthur.
• “Life, Liberty, and the Pursuit of Happiness” are the unalienable rights of all humans that governments are meant to protect.” Thomas Jefferson 

The Rule of Three works because three is the maximum number of items most people can remember on their first attempt. Likewise, such pairings create a short, familiar structure that is easy to remember for our brains. 

Try the Title Close Technique

Another popular presentation closing technique is “Title Close” — going back to the beginning of your narrative and reiterating your main idea (title) in a form of a takeaway. Doing so helps the audience better retain your core message since it’s repeated at least two times. Plus, it brings a sense of closure — a feel-good state our brains love. Also, a brief one-line closure is more memorable than a lengthy summary and thus better retained. 

Ask a Question 

If you want to keep the conversation going once you are done presenting, you can conclude your presentation with a general question you’d like the audience to answer.

Alternatively, you can also encourage the members to pose questions to you. The latter is better suited for informational presentations where you’d like to further discuss some of the matters and secure immediate feedback. 

Try adding an interactive element like a QR code closing your presentation with a QR code and having a clear CTA helps you leverage the power of sharing anything you would like to share with your clients. QR codes can be customized to look alike your brand.

If you are looking for a smoother experience creating presentations on the fly, check out the AI PowerPoint maker —it offers everything you can ask forfrom presentation design in a couple of clicks.

12 Business Presentation Examples and What Makes Them Great 

Now that we equipped you with the general knowledge on how to make a presentation for business, let’s take a look at how other presenters are coping with this job and what lessons you can take away from them. 

1. N26 Digital Bank Pitch Deck 

This is a fine business pitch presentation example, hitting all the best practices. The deck opens with a big shocking statement that most Millennials would rather go to the dentist than step into a bank branch. 

Then it proceeds to discuss the company’s solution to the above — a fully digital bank with a paperless account opening process, done in 8 minutes. After communicating the main product features and value proposition, the deck further conceptualizes what traction the product got so far using data visualizations. The only thing it lacks is a solid call-to-action for closing slides as the current ending feels a bit abrupt. 

2. WeWork Pitch Deck

For a Series D round, WeWork went with a more formal business presentation. It starts with laying down the general company information and then transitions to explaining their business model, current market conditions, and the company’s position on the market.

The good thing about this deck is that they quantify their business growth prospects and value proposition. The likely gains for investors are shown in concrete numbers. However, those charts go one after another in a row, so it gets a bit challenging to retain all data points. 

The last part of their presentation is focused on a new offering, “We Live”. It explains why the team seeks funds to bring it to life. Likewise, they back their reasoning with market size statistics, sample projects, and a five-year revenue forecast. 

3. Redfin Investor Presentation 

If you are looking for a “text-light” business presentation example, Redfin’s investor deck is up to your alley. This simple deck expertly uses iconography, charts, and graphs to break down the company’s business model, value proposition, market share, and competitive advantages over similar startups. For number-oriented investors, this is a great deck design to use. 

4. Google Ready Together Presentation 

This isn’t quite the standard business presentation example per se. But rather an innovative way to create engaging, interactive presentations of customer case studies .

The short deck features a short video clip from a Google client, 7-11, explaining how they used the company’s marketing technology to digitally transform their operations and introduce a greater degree of marketing automation . The narrated video parts are interrupted by slides featuring catchy stats, contextualizing issues other businesses are facing. Then transitions to explaining through the words of 7-11 CMO, how Google’s technology is helping them overcome the stated shortcomings.

5. Salesforce Business Presentation Example 

This is a great example of an informational presentation, made by the Salesforce team to share their research on customer experience (CX) with prospects and existing customers.

The slide deck errs on the lengthier side with 58 slides total. But bigger topics are broken down and reinforced through bite-sized statistics and quotes from the company leadership. They are also packaging the main tips into memorable formulas, itemized lists, and tables. Overall, this deck is a great example of how you can build a compelling narrative using different statistics. 

6. Mastercard Business Presentation

This slide deck from Mastercard instantly captures the audience’s attention with unusual background images and major data points on the growth of populations, POS systems, and payment methods used in the upcoming decade.

Perhaps to offset the complexity of the subject, Mastercard chose to sprinkle in some humor in presentation texts and used comic-style visuals to supplement that. However, all their animations are made in a similar style, creating a good sense of continuity in design. They are also using colors to signify the transition from one part of the presentation to another. 

In the second part, the slide deck focuses on distilling the core message of what businesses need to do to remain competitive in the new payments landscape. The team presents what they have been working on to expand the payment ecosystem. Then concludes with a “title close” styled call-to-action, mirroring the presentation title.

7. McKinsey Diversity & Inclusion Presentation 

This fresh business slide deck from McKinsey is a great reference point for making persuasive business presentations on complex topics such as D&I. First, it recaps the main definitions of the discussed concepts — diversity, equity, and inclusion — to ensure alignment with the audience members. 

Next, the business presentation deck focuses on the severity and importance of the issue for businesses, represented through a series of graphs and charts. After articulating the “why”, the narrative switches to “how” — how leaders can benefit from investment in D&I. The main points are further backed with data and illustrated via examples. 

8. Accenture Presentation for the Energy Sector

Similar to McKinsey, Accenture keeps its slide deck on a short. Yet the team packs a punch within each slide through using a mix of fonts, graphical elements, and color for highlighting the core information. The presentation copy is on a longer side, prompting the audience to dwell on reading the slides. But perhaps this was meant by design as the presentation was also distributed online — via the company blog and social media. 

The last several slides of the presentation deck focus on articulating the value Accenture can deliver for their clients in the Energy sector. They expertly break down their main value proposition and key service lines, plus quantify the benefits. 

9. Amazon Web Services (AWS) Technical Presentation 

Giving an engaging technical presentation isn’t an easy task. You have to balance the number of details you reveal on your slides to prevent overwhelm, while also making sure that you don’t leave out any crucial deets. This technical presentation from AWS does great in both departments. 

First, you get entertained with a quick overview of Amazon’s progress in machine learning (ML) forecasting capabilities over the last decade. Then introduced to the main tech offering. The deck further explains what you need to get started with Amazon Forecast — e.g. dataset requirements, supported forecasting scenarios, available forecasting models, etc. 

The second half of the presentation provides a quick training snippet on configuring Amazon SageMaker to start your first project. The step-by-step instructions are coherent and well-organized, making the reader excited to test-drive the product. 

10. Snapchat Company Presentation

Snapchat’s business model presentation is on a funkier, more casual side, reflective of the company’s overall brand and positioning. After briefly recapping what they do, the slide deck switches to discussing the company’s financials and revenue streams.

This business slide deck by Snap Inc. itself is rather simplistic and lacks fancy design elements. But it has a strong unified theme of showing the audience Snapchat’s position on the market and projected vector of business development. 

11. Visa Business Acquisition Presentation 

If you are working on a business plan or M&A presentation for stakeholders of your own, this example from Visa will be helpful. The presentation deck expertly breaks down the company’s rationale for purchasing Plaid and subsequent plans for integrating the startup into their business ecosystem. 

The business deck recaps why the Plaid acquisition is a solid strategic decision by highlighting the total addressable market they could dive into post-deal. Then it details Plaid’s competitive strengths. The slide deck then sums up all the monetary and indirect gains Visa could reap as an acquirer. 

12. Pinterest Earnings Report Presentation 

Annual reports and especially earnings presentations might not be the most exciting types of documents to work on, but they have immense strategic value. Hence, there’s little room for ambiguities or mistakes. 

In twelve slides, this business presentation from Pinterest clearly communicates the big picture of the company’s finance in 2021. All the key numbers are represented as featured quotes in the sidebar with diagrams further showcasing the earning and spending dynamics. Overall, the data is easy to interpret even for non-finance folks. 

To Conclude 

With these business presentation design tips, presentation templates , and examples, you can go from overwhelmed to confident about your next presentation design in a matter of hours. Focus on creating a rough draft first using a template. Then work on nailing your opening slide sequence and shortening the texts in the main part of your presentation when needed. Make sure that each slide serves a clear purpose and communicates important details. To make your business presentation deck more concise, remove anything that does not pertain to the topic. 

Finally, once you are done, share your business presentation with other team members to get their feedback and reiterate the final design.

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Powerful and Effective Presentation Skills: More in Demand Now Than Ever

When we talk with our L&D colleagues from around the globe, we often hear that presentation skills training is one of the top opportunities they’re looking to provide their learners. And this holds true whether their learners are individual contributors, people managers, or senior leaders. This is not surprising.

Effective communications skills are a powerful career activator, and most of us are called upon to communicate in some type of formal presentation mode at some point along the way.

For instance, you might be asked to brief management on market research results, walk your team through a new process, lay out the new budget, or explain a new product to a client or prospect. Or you may want to build support for a new idea, bring a new employee into the fold, or even just present your achievements to your manager during your performance review.

And now, with so many employees working from home or in hybrid mode, and business travel in decline, there’s a growing need to find new ways to make effective presentations when the audience may be fully virtual or a combination of in person and remote attendees.

Whether you’re making a standup presentation to a large live audience, or a sit-down one-on-one, whether you’re delivering your presentation face to face or virtually, solid presentation skills matter.

Even the most seasoned and accomplished presenters may need to fine-tune or update their skills. Expectations have changed over the last decade or so. Yesterday’s PowerPoint which primarily relied on bulleted points, broken up by the occasional clip-art image, won’t cut it with today’s audience.

The digital revolution has revolutionized the way people want to receive information. People expect presentations that are more visually interesting. They expect to see data, metrics that support assertions. And now, with so many previously in-person meetings occurring virtually, there’s an entirely new level of technical preparedness required.

The leadership development tools and the individual learning opportunities you’re providing should include presentation skills training that covers both the evergreen fundamentals and the up-to-date capabilities that can make or break a presentation.

So, just what should be included in solid presentation skills training? Here’s what I think.

The fundamentals will always apply When it comes to making a powerful and effective presentation, the fundamentals will always apply. You need to understand your objective. Is it strictly to convey information, so that your audience’s knowledge is increased? Is it to persuade your audience to take some action? Is it to convince people to support your idea? Once you understand what your objective is, you need to define your central message. There may be a lot of things you want to share with your audience during your presentation, but find – and stick with – the core, the most important point you want them to walk away with. And make sure that your message is clear and compelling.

You also need to tailor your presentation to your audience. Who are they and what might they be expecting? Say you’re giving a product pitch to a client. A technical team may be interested in a lot of nitty-gritty product detail. The business side will no doubt be more interested in what returns they can expect on their investment.

Another consideration is the setting: is this a formal presentation to a large audience with questions reserved for the end, or a presentation in a smaller setting where there’s the possibility for conversation throughout? Is your presentation virtual or in-person? To be delivered individually or as a group? What time of the day will you be speaking? Will there be others speaking before you and might that impact how your message will be received?

Once these fundamentals are established, you’re in building mode. What are the specific points you want to share that will help you best meet your objective and get across your core message? Now figure out how to convey those points in the clearest, most straightforward, and succinct way. This doesn’t mean that your presentation has to be a series of clipped bullet points. No one wants to sit through a presentation in which the presenter reads through what’s on the slide. You can get your points across using stories, fact, diagrams, videos, props, and other types of media.

Visual design matters While you don’t want to clutter up your presentation with too many visual elements that don’t serve your objective and can be distracting, using a variety of visual formats to convey your core message will make your presentation more memorable than slides filled with text. A couple of tips: avoid images that are cliched and overdone. Be careful not to mix up too many different types of images. If you’re using photos, stick with photos. If you’re using drawn images, keep the style consistent. When data are presented, stay consistent with colors and fonts from one type of chart to the next. Keep things clear and simple, using data to support key points without overwhelming your audience with too much information. And don’t assume that your audience is composed of statisticians (unless, of course, it is).

When presenting qualitative data, brief videos provide a way to engage your audience and create emotional connection and impact. Word clouds are another way to get qualitative data across.

Practice makes perfect You’ve pulled together a perfect presentation. But it likely won’t be perfect unless it’s well delivered. So don’t forget to practice your presentation ahead of time. Pro tip: record yourself as you practice out loud. This will force you to think through what you’re going to say for each element of your presentation. And watching your recording will help you identify your mistakes—such as fidgeting, using too many fillers (such as “umm,” or “like”), or speaking too fast.

A key element of your preparation should involve anticipating any technical difficulties. If you’ve embedded videos, make sure they work. If you’re presenting virtually, make sure that the lighting is good, and that your speaker and camera are working. Whether presenting in person or virtually, get there early enough to work out any technical glitches before your presentation is scheduled to begin. Few things are a bigger audience turn-off than sitting there watching the presenter struggle with the delivery mechanisms!

Finally, be kind to yourself. Despite thorough preparation and practice, sometimes, things go wrong, and you need to recover in the moment, adapt, and carry on. It’s unlikely that you’ll have caused any lasting damage and the important thing is to learn from your experience, so your next presentation is stronger.

How are you providing presentation skills training for your learners?

Manika Gandhi is Senior Learning Design Manager at Harvard Business Publishing Corporate Learning. Email her at [email protected] .

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Effective Presentation Skills for Business Communication

Professional presentation skills matter, and not just in the obvious way that you stand in front of the class and give your presentation. They matter even more in business communication, where you must be able to get your point across, persuade your audience and move them to action.

Your presentation skills can make or break your success as an entrepreneur, whether it’s getting investors on board or closing a high-stakes contract with another company.

These are the top 10 reasons why presentation skills matter in business communication and why they should be front and centre in any business communications strategy.

Why Presentation Skills Matter in Business Communication

1) you have to be clear.

You may have heard the saying a picture is worth a thousand words. This could not be more accurate than when you are trying to communicate with your audience.

The power of visuals can convey the message you want to share and demonstrate how your product or service solves its problem in seconds.

A presentation should be thought of as a conversation, where you are talking with your audience. You want them to feel engaged and excited about what they see and you want them to know that there is a solution for their need. But if they don't understand what's being communicated, it can be confusing and frustrating for everyone involved.

2) You have to be concise

In business communication, presentation skills are vital. This is because you only have a short window of time to make a lasting impression on your audience.

With this being the case, it is important to ensure that you use your words and body language to convey your message. To do this, you need to be concise with your words as well as ensure that your posture and gestures match up with what you're trying to say.

Doing so will help ensure that the person listening will understand what you're trying to convey and feel confident in making a decision based on it.

3) You have to be credible

This may seem like a no-brainer, but credibility is crucial to everything you do. If you're not credible, your business will never get off the ground.

There are many ways to build credibility, and you can start by being honest with yourself and others about what you don't know.

Honesty earns trust and leads to opportunities for growth. It's also important to avoid blaming others when things go wrong; instead, use it as an opportunity to learn how you can improve.

If possible, provide feedback that doesn't hurt feelings. Lastly, be realistic about where you're at in life and your career so that you stay motivated rather than discouraged.

4) You have to be able to connect with your audience

No matter how good your product or service is, if you can't effectively communicate the value proposition to a potential customer, you're not likely to make a sale. To do this, you'll need to have excellent presentation skills so that people can connect with what you're saying and understand why they should buy from you.

To start with, your message must resonate with your audience. This means understanding their background knowledge on the topic and what interests them so that you can speak to these interests.

You should also be able to draw similarities between your product or service and something of interest to them - such as showing how it benefits both parties involved in a transaction.

5) You have to be able to control the room

Presenting your pitch is an opportunity to show the world what you're made of. It's not just a way to get your ideas across; it's a chance to sell yourself, and show people why they should believe in you.

You have to be able to control the room and make them understand what you're saying. The best way to do that is with strong presentation skills.

That means speaking, succinctly, and without rambling or going off on tangents. You also need to know how to handle objections: What if someone brings up some flaw in your business plan? How will you counter their point?

Know how to answer these questions before you start presenting so you can keep the conversation on track while still addressing their concerns.

6) You have to be able to handle questions

You will always be faced with questions about your business. There is no way to avoid it. You have to be able to handle them so that you can maintain your composure and control of the conversation. If you answer with confidence, you'll come across as confident and professional, which will make the prospect more likely to buy from you.

Another important skill is being able to close a sale: When a prospect comes into contact with your company, they're already interested. But not all prospects are going to buy right away. A good salesperson knows how to close a sale at just the right time so that they can get their commission and leave happy knowing they've sold something.

Presentation skills in general are crucial for any profession: These days, presentation skills matter for any profession--not just public speaking or marketing, or teaching--to attract potential clients or customers to hire you or visit your company or class.

7) You need to know your material

Knowing your material is a big part of having strong  professional presentation skills . This is one of the most important skills to develop as it shows you have confidence and know what you're talking about.

For example, if you're presenting at an event and someone asks a question that you don't know the answer to, this will show. You want to practice answering all questions so that you feel comfortable and confident when speaking about your topic or company.

And it's always best to have some backup facts handy just in case someone throws a curveball at you! You need to be able to effectively communicate with people: For communication to happen, you need good listening skills and verbal communication skills.

It's easy for us humans to get carried away with our thoughts and not listen to what the other person is saying, but successful communication requires active listening - hearing and understanding both verbal language (words) and nonverbal cues (body language).

Sometimes we find ourselves caught up in our own emotions or thoughts and forget about others' feelings too. To communicate successfully, try asking open-ended questions that invite conversation like what do you think instead of closed-ended ones like do you agree?

8) You need to be passionate about your topic

Whether you're presenting to a small group or a large crowd, your ability to capture and maintain the audience's attention is crucial. Communicating effectively is all about getting your message across.

The way you deliver that message, with enthusiasm and the appropriate tone of voice, will have a direct impact on how well people can understand what you have to say. You want them to walk away from your presentation feeling empowered and excited about what they've learned – not confused or bored.

And when it comes down to it, isn't that really what any good speaker wants? A big part of being an effective presenter is understanding the needs of your audience.

How much background knowledge do they have on the subject at hand? What are their questions and concerns? Do they need to know more about a certain topic before diving into your main idea?

That requires deep research before going into an important meeting or speech - as does tailoring content specifically for an audience, whether it's adapting some existing material to fit their needs better or coming up with new examples that speak directly to their challenges.

9) You need to be prepared for the worst

You never know what will happen during a presentation, so it's best to be prepared for anything. You may need to speak on your feet and inform the audience of something that just happened, or you may need to step back from the podium and take an important phone call.

Whatever the scenario, you'll want to be able to handle it as smoothly as possible. That's where presentation skills come into play.

They're essential for anyone who needs to get their message across in a public setting - whether that means delivering an oral report or giving a speech at a conference.

10) Practice, practice, practice!

Practice, practice, practice! In the words of the famous American football coach Vince Lombardi, Practice doesn't make perfect. Only perfect practice makes perfect. Practice your  presentation skills with a friend or in front of a mirror to get feedback and see what parts need more work.

You'll also want to rehearse your slides and make sure they work on your computer before you present them to an audience. Avoid reading from the slides, as this can lead to a lack of eye contact with your audience.

Effective Presentation Skills Every Business Person Needs to Know

Do you have an upcoming presentation at work? Whether it’s in front of your boss or customers, giving a great speech can be nerve-wracking, but it doesn’t have to be. By being prepared, taking control of your fears, and engaging with your audience, you can give yourself the best possible chance of nailing that presentation! Here are 10 skills that will help you do just that.

1) The ability to capture and hold the attention

The ability to capture and hold attention is essential for any presentation. This can be done through the effective use of PowerPoint slides, voice inflection, and eye contact.

Slides should be designed with a clear message in mind and they should be kept simple so that the audience doesn't get bored or confused. Voice inflection is important because it allows the speaker to emphasize certain words or sentences which helps keep the audience engaged.

Eye contact is key because it allows the speaker to make a connection with those watching and makes them feel like they are being heard.

Effective communication skills are needed for this type of interaction because there need to be good listening skills as well as the ability to understand how another person is feeling based on their tone, body language, and facial expression. Good communication also means being able to say no without offending someone if necessary.

2) Strong eye contact

Strong eye contact is one of the most important things you can do in a presentation. Making eye contact with your audience will make them feel like they are being listened to and respected. It will also help keep their attention on what you're saying.

One way to maintain strong eye contact is by looking at the person who asked the question first and then glancing around the room before answering so that others can see that you're acknowledging their presence.

3) A clear, strong voice

To have a strong, clear voice, it is important to use proper breathing techniques and speak from the diaphragm.

This will allow you to speak loudly without straining your voice. To practice speaking with a strong voice, try this exercise: Stand up and place both hands on your stomach. Now exhale all of the air in your lungs (don't force the air out).

As you inhale, push your stomach out against your hands as though you are inflating a balloon. Keep pushing until you feel that your lungs are full of air and not empty. When you are ready, start speaking in an assertive tone.

If this exercise doesn't seem like it is working for you, try reading aloud from a book or magazine for about five minutes.

4) Enthusiasm

Many skills are important for business success. Knowledge of the industry, excellent negotiation skills, and knowing how to navigate a tricky situation can all come in handy. However, there is one skill that trumps them all:  effective presentation skills .

There is nothing more important than being able to communicate clearly and effectively with others. You need to be able to speak with confidence and sound like you know what you are talking about even if you don't have a clue what's going on!

What should I do? I'm so nervous! What's my audience going to think about me? These are just a few of the thoughts that run through one's mind during the lead-up to a presentation.

It's understandable and important that people should be nervous when it comes time for them to present, but it can be detrimental if they let those nerves get the best of them. For this reason, here are some tips on how you can help your business presentation go off without a hitch.

Practice  oral presentations   in business communication in front of friends or family before presenting. Make sure you have all your materials and notes in order beforehand so you don't have any distractions while presenting.

6) Confidence

One of the most important aspects of  presentation skills in business communication is being confident. It's not enough that you have a well-thought-out idea and are prepared to back it up with facts and figures, if you don't believe in your presentation, then why should anyone else?

To make a great first impression, stand up straight with your shoulders squared. Smile when you make eye contact with people, even if it feels fake at first. When speaking, don't mumble or rush your words. Speak clearly and slowly so that people can follow along easily.

Poise is the most important aspect of a presentation. It's what keeps the speaker calm, confident, and in control. Here are a few tips for maintaining poise:

• Stand up straight with your shoulders back, looking at the audience instead of your notes. This will make you feel more confident and poised. 
• Try not to shift around too much and keep your hands at your sides or on the podium unless they're gesturing while you talk. 
• Use an even tone of voice that is neither too loud nor too soft. -Don't move around excessively and avoid distracting movements like fidgeting or chewing gum. Practice making eye contact with the audience, but don't stare them down since this can make people uncomfortable or nervous.

8) The ability to handle questions with ease

No matter how well you have prepared, there is always a chance that someone will ask a question you haven't anticipated. This is where your presentation skills come in handy.

Be sure to always have an answer and be able to present it confidently. You don't want your audience wondering if you know what you're talking about. Furthermore, if someone asks a question that is outside the scope of your topic, redirect them back with a solid response.

9) Preparation

Before you can even begin the presentation, your preparation will determine the quality of your message and how it resonates with your audience. To ensure that you are ready for any situation, we recommend:

• Doing some research about the company or organization to which you are presenting. Understanding their core values and what they do makes a big difference in how you deliver your message. 
• Practicing in front of a mirror or with friends and family until you are comfortable enough with what you want to say and how you want to say it. 
• Dressing appropriately for the occasion by wearing clothes that won't distract from what you're saying but also fit into the culture of where the event is being held.

10) Naturalness

It's important to be natural when you present. Practice your presentation in front of friends and family members and get their feedback on how you're coming across.

When delivering a presentation, make sure that you are making eye contact with the audience, not looking down at your laptop screen or phone screen, standing up straight, and projecting your voice so that the audience can hear what you are saying.

There is nothing worse than a presenter who walks around the stage or fidgets in place during their presentation because it distracts from the message that they are trying to convey.

It is also important to have good posture when presenting as it will help make you look confident and authoritative. If you find yourself feeling nervous before a presentation, try practicing some deep breathing exercises before going on stage.

As a business person, you know how important is  professional presentation skills to your employees, customers, and other stakeholders.

Of course,  professional presentation skills can also be useful in everyday life, whether you’re selling yourself on the job market or asking your partner to babysit the kids for one more night so you can go out with friends.

Our School of Meaningful Experiences (SoME) creates and delivers transformative communication programs designed to meet the workplace challenges of the post-pandemic 21st century. Effective communication is an essential skill for today's modern professionals and leaders. With it, you can confidently manage conflict, collaborate with others and successfully develop yourself.

We offer both onsite and online training programs based on the needs of your organization; from one-day workshops to three-month diploma programs. Our instructors are highly experienced professionals with extensive backgrounds in different industries such as law enforcement or even diplomacy! They will teach you how to handle difficult conversations in a way that is respectful but also gets results. Whether it's dealing with an argument with a spouse or having difficult conversations at work—we have something for everyone!

What are effective presentation skills?

Effective presentation skills are what every businessperson needs to know. They are a crucial aspect of the business world, and without them, someone may not be able to succeed or thrive in their field. While there is no one right way to give an effective presentation, there are some basics that can help make it as successful as possible.

Why is presentation skill important in business communication?

If you are a business person, you must have strong presentation skills. A presentation is a way for you to tell your story, and it's an opportunity for you to establish credibility with the people in the room. You want them to feel engaged and entertained, but most of all, you want them to feel like they can trust what you say.

What is a presentation in business communication?

A presentation is a short speech delivered in front of an audience. Depending on the type of presentation, the audience may be composed of your coworkers or clients, or a mixture of both. Effective presentations are well-organized and planned with an objective in mind.

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Business Jargons

A Business Encyclopedia

Presentation

Definition : A presentation is a form of communication in which the speaker conveys information to the audience. In an organization presentations are used in various scenarios like talking to a group, addressing a meeting, demonstrating or introducing a new product, or briefing a team. It involves presenting a particular subject or issue or new ideas/thoughts to a group of people.

It is considered as the most effective form of communication because of two main reasons:

• Use of non-verbal cues.
• Facilitates instant feedback.

Business Presentations are a tool to influence people toward an intended thought or action.

Parts of Presentation

• Introduction : It is meant to make the listeners ready to receive the message and draw their interest. For that, the speaker can narrate some story or a humorous piece of joke, an interesting fact, a question, stating a problem, and so forth. They can also use some surprising statistics.
• Body : It is the essence of the presentation. It requires the sequencing of facts in a logical order. This is the part where the speaker explains the topic and relevant information. It has to be critically arranged, as the audience must be able to grasp what the speaker presents.
• Conclusion : It needs to be short and precise. It should sum up or outline the key points that you have presented. It could also contain what the audience should have gained out of the presentation.

Purpose of Presentation

• To inform : Organizations can use presentations to inform the audience about new schemes, products or proposals. The aim is to inform the new entrant about the policies and procedures of the organization.
• To persuade : Presentations are also given to persuade the audience to take the intended action.
• To build goodwill : They can also help in building a good reputation

Factors Affecting Presentation

Audience Analysis

Communication environment, personal appearance, use of visuals, opening and closing presentation, organization of presentation, language and words, voice quality, body language, answering questions, a word from business jargons.

Presentation is a mode of conveying information to a selected group of people live. An ideal presentation is one that identifies and matches the needs, interests and understanding level of the audience. It also represents the facts, and figures in the form of tables, charts, and graphs and uses multiple colours.

Related terms:

• Verbal Communication
• Visual Communication
• Non-Verbal Communication
• Communication
• 7 C’s of Communication

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• Business Management & Operations
• Business Communications & Negotiation

Communicating Through Business Presentations

How to Create a Business Presentation

Written by Jason Gordon

Updated at April 15th, 2022

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Table of Contents

What is a business presentation.

A Business presentation is a means of exchanging info for decision-making and policy developing, relating the benefits of the services offered and sharing our goals, values, and visions.

• Formal Presentations Allow time and planning. Ex. Presentation during a scheduled meeting.
• Informal Presentations (Oral Briefings) Less formal presentations that entails a short update on a current project. Ex. Update requested during a meeting with little or no notices. Ex. Informal update in the boss's office.

Back to:  Negotiations & Communications

Identify Your Purpose

Understanding the purpose you hope to achieve and conceptualizing your audience will enable you to organize the content in a way that is understood and accepted. Technique 1: At the end of my presentation, the audience will ________. Technique 2: What is my Message? Develop a phrase, single thought, or conclusion you want the audience to take away from the presentation. Imagine your audience summarizing your message what do you want to hear them describe as your central purpose.

Know Your Audience

Don't presume you know the audience find out about them. The audience wants to know, Whats in it for me. Determine what motivates your audience, how they think, and how they make decisions. Who is the audience, and who requested the presentation? Why is the topic important to the audience? (What will they do with the information). 

Helpful Info: Age, gender, occupations, education level, attitude, values, broad and specific interests, needs. Keep in mind the occasion or location of the presentation. Environmental factors affecting presentation will reveal whether the environment is intimate or remote; the audience is receptive and alert or non-receptive and tired; whether you will need additional motivation or persuasion tactics:

• # of people in the audience.
• Are there any other presenters?
• Where and at what time does my presentation fit into the agenda?
• How much time will I have?
• How will the audience be seated? And what is the layout? (Podium, microphone, seated.)

Organizing the Content

The standard format is:

Introduction

The dominant technique is:

• Tell the audience what you will tell them.
• Tell them what you told them.

Goals of the Introduction:

• Capture attention and involve the audience.
• Establish rapport.
• Present the purpose statement and preview the points that you will develop.

Capture attention and involve the audience. Choose an attention-getter that is relevant to the subject and appropriate for the audience. Techniques:

• A shocking statement or startling statistic. Ex. Lack of personnel management costs companies $200 Billion in the US every year, and is among the most wasteful aspects of any business.
• Quotation by an expert. Ex. Attracting quality people to your business is the life of any business - Sir Richard Branson.
• A rhetorical or open-ended question that generates discussion from the audience. Ex. Do you want to spend time building your business, or worrying about payroll administration?
• An appropriate joke or humor. Used to break the ice. Self-denigrating is often the best.
• A demonstration of dramatic presentation aid. Ex. If youre pushing social media optimization, you may want to do a Google search of the company up front to show their poor page rank.
• An anecdote or timely story from a business periodical. Malcolm Gladwell says that there is no such thing as innate talent.
• Involve the audience. Ex. Ask for a show of hands regarding an example.

Establish Rapport

Show concern that they benefit from the presentation. Share a personal story or share a part of your background that relates to the topic. 

Present the purpose statement and preview the points that will be developed. Once you have captured attention for the topic, present your purpose statement directly. 

Then, preview the major points you will discuss in the order that you'll discuss. This helps the audience understand how the parts of the body are tied together to support the purpose statement. 

If the presentation is long, you may want to use a visual to show the points covered.

In a short presentation (ex. 20 mins) limit your presentation to a few major points. Promote audience attention and absorption.

• Provide support for your points in a manner that is easy to understand. Use simple vocabulary and short sentences that the listener can understand easily and that sounds conversational and interesting. Avoid jargon or technical terms that the listeners may not understand. Use a familiar frame of reference. Draw analogies between new ideas and familiar ones. Use comparisons to past events or relevant stories.
• Provide relevant statistics. Use specific, quantitative measures available to lend authority and credibility to your points. Use techniques to make the statistics easy to remember. Ex. 34.2% of the students work full-time vs. 1/3 of the students work full-time.
• Use Quotes from prominent people. This helps build credibility, particularly if the audience is familiar with the source.
• Use interesting anecdotes. Audiences like and remember anecdotes or interesting stories that tie into the presentation and make strong emotional connections with audiences.
• Use Jokes and humor appropriately. Jokes and humor can build rapport, ease an approach to sensitive subjects, disarm a non-receptive audience, or make your message easier to understand and remember.
• Use presentation visuals. Try to enhance the audiences ability to see, hear, feel, and understand your presentation.
• Encourage audience participation. Reflective questioning, role-playing, directive audience-centered activities, incorporating current events and periodicals into the activity.

The Close provides unity to your presentation by Telling the audience what you have already told them. 

The conclusion should be your best line, your most dramatic point, your most profound thought, your most memorable bit of information, or your best anecdote. 

Develop the close so that it supports and refocuses the audiences attention on your purpose statement. Tips:

• Commit the time and energy needed to develop a creative, memorable conclusion. In an analytical presentation, state your conclusion and support it with the highlight from your supporting evidence. In a persuasive presentation, the close is often an urgent plea for the members of the audience to take some action or to look on the subject from a new point of view.
• Tie the close to the introduction to strengthen the unity of the presentation. Ex. Take an anecdote from the introduction and answer or build on it as your conclusion.
• Use transition words that clearly indicate you are moving from the body to the close. Practice your close until you can remember it without stumbling.
• Smile and Stand back to accept any audience applause.
• Show eagerness to answer questions if that is part of the presentation.

Designing Compelling Presentation Visuals

Presenter who uses visuals is considered more prepared and interesting. Tell me, Ill forget. Show me, Ill remember. Involve me, and Ill understand. Advantages:

• Clarifies and emphasizes important points
• Increases retention from 14 to 38 percent.
• Reduces the time required to present a concept.
• Speaker achieves goals 34% more often when visuals used.
• Increases group consensus by 21% when presentation visuals used in a meeting.

Types of Presentation Materials

• Boards and Flipcharts,
• Overhead transparencies,
• Electronic Presentations,
• 35mm Slides,
• Objects & models.

Design of Presentation Visuals

The purpose of each visual aid should be clear, and almost speak for itself. A visual aid can provide emphasis, effectively highlighting keywords, ideas, or relationships for the audience. Visual aids can also provide the necessary support for your position. Visual aids accomplish several goals:

• Make your speech more interesting
• Enhance your credibility as a speaker
• Serve as guides to transitions, helping the audience stay on track
• Communicate complex or intriguing information in a short period of time
• Reinforce your verbal message
• Help the audience use and retain the information

Create an appealing, easy-to-read design that supports your main point without overwhelming the audience. Techniques:

• # of Visual Aids. Limit the number of visual aids used in a single presentation. The visuals should direct the audiences attention to major points and clarify or illustrate complex information.
• Slide Content . Limit slide content to key ideas presented in as few words as possible. Remember, you should enhance the audiences ability to grasp your message NOT state the entire message.
• Singular Idea . Develop only one major idea using targeted keywords that the audience can scan quickly, understand, and remember. Use words, not whole sentences. Eliminate (a, an, the , we, you, your, are, to). If you have to put text use no more than 7 words per line, 7 lines per slide.
• Use an effective template that enlivens boring content . Choose an effective color scheme. Limit color to no more than 3 per slide. Background color should reflect formality and tone. Cooler shades for more formal. Lighter shades for former. Use complementary foreground (text) colors that have high contrast the background to ensure readability.
• Use of Type : Use capital letters sparingly- only at begining of a sentence, important words, and property nouns. Choose an appealing font that can be read onscreen easily.

Types of Delivery

After you have organized your message, you must identify the appropriate delivery method, refine your vocal qualities, and practice your delivery. There are Four general business presentation methods:

• Memorized - Written out ahead of time, memorized, and recited verbatim. Benefits: Well planned in content and organization. Lends itself well to ceremonies. Negatives: Limited ability to react to feedback. Forgetting a point (mental block) can damage entire presentation. Can appear monotone.
• Manuscript or Scripted - Writing speech word for word and delivering to the audience. Benefits: Beneficial at technical conference presentations or when accuracy is absolutely critical. Beneficial when several presentations have to be given close together or you dont have as much time to prepare. Negatives: Limit speaker-audience rapport (particularly when the speaker fails to look up from the Manuscript). May use teleprompter to appear that you are speaking extemporaneously.
• Impromptu - Called on without prior notice (off-the-cuff). Benefits: It is a fundamental skill where you can demonstrate your knowledge at key or critical moments. If you can foresee the question arising, you may be able to prepare ahead of time and be very impressive in the presentation. Negatives: Often requires an experienced speak to analyze the request, organize supporting points from memory, and present a simple, logical response.
• Extemporaneous - Presentations are planned, prepared, and rehearsed but not written in detail. Brief words prompt the speaker on the next point, but words are chosen spontaneously as the speaker interacts with the audience and anticipates their needs. Includes body gestures, sounding conversational. Benefits: Can be delivered with great conviction, because the speaking is speaking with rather than to the audience. Negatives: Requires the most preparation. Most difficult type of presentation for teams difficult to coordinate for a uniform presentation style.

Preparation and Practice

Tips for effective preparation and practice include:

• Prepare Thoroughl. It is the best manner to control speech anxiety.
• Prepare Effective Presentation Support Tools . Follow the steps in the graphics chapter to develop a design that works for the presentation. Have a contingency plan in the event something goes wrong (technical glitches).
• Practice, Rather than Rehearse . You are working to deliver the presentation in a style that allows you to talk to the audience. Rehearsing can make the presentation sound mechanical, where practicing makes it more fluid.
• Spend additional time practicing the introduction and conclusion . Remember the conclusion is often the strongest and most memorable portion.
• Practice displaying the presentation visuals . This is very helpful and important in making certain the presentation is effortless and seamless. . Remember, these are just in support of your presentation they are not the presentation.
• Seek feedback from others . This will allow you to polish your performance and improve organization. You can also practice by presenting in front of a mirror.
• Arrive Early . This allows you to become familiar with the setup of the room and to check the equipment.
• Communicate confidence, warmth, and enthusiasm . Confident appearance with alert posture. Smile genuinely throughout the presentation. Maintain steady eye contact with the audience in random places throughout the room. Refine gestures to portray a relaxed, approachable appearance. Move from behind the lectern and toward the audience to reduce the barrier created between you and the audience.
• Exercise Strong Vocal Qualities - To maximize vocal strengths, focus on three important qualities of speech: Phonation, Articulation, and Pronunciation. Phonation The production and variation of the speakers vocal tone. (3 Primary Factors). Pitch The highness of lowness of the voice. The pitch should rise and fall to reflect emotions. Lower pitches are perceived to sound more authoritative. Higher pitches convey less confidence are can be perceived as whining. Volume Loudness of tones in your voice. Vary loudness to hold the audiences attention, emphasize words or idea, and create a desired atmosphere (energetic, excited, solemn, serious, etc.) Rate The Speed at which words are spoken. Vary the rate of speech with the demands of the situation. Speak at a lower rate when emphasizing an idea that is complex or a process. Use pauses to add emphasis to key points. Articulation Smooth, fluent, and pleasant speech resulting from the way a speak produces and joins sounds. Faulty articulation results from not carefully forming individual sounds. Dropping word endings, Running words together, Imprecise enunciation. This is not dialect (accent) which is a variation on pronunciation, usually of vowels. Techniques to improve clarity in your voice, educe strain and voice distortion, and increase your expressiveness with the following guidelines: Stand up straight, shoulders back, speak from diaphragm rather than head voice. Focus on completing the endings of all words, not running words together, and enunciating words correctly. Pronunciation - Use principles of phonetics to create accurate sounds, rhythm, stress, and intonation. A well-articulated word can still be mispronounced. There is often a preferable and acceptable pronunciation for lots of words. The key is choosing word pronunciation that is acceptable to the audience.
• Watch Your Audience - Read your audience to view the interest level.
• Use Your Visuals Effectively . Step to one side of the visual when you intend for the audience to see it. Paraphrase the visual rather than reading the text from it.
• Handle questions  form  the Audience . Be prepared to field questions that arise when you are giving the presentation. Keep Within the Time Limit. Be prepared for a question and answer period. Answer questions in a calm and non-combative manner. If you have a team, always have a moderator.
• Distribute handouts - Only when needed in the presentation. Try not to give out at beginning it distracts audience. Use to provide additional information at the end of the lecture.
• Culturally Diverse Audiences - Focus on the individual, rather than stereotyping a specific culture. Speak simply. Avoid words that trigger negative emotional responses. Enunciate each word precisely. Use jokes or humor cautiously. Learn cultures preference for a direct or indirect presentation. Adapt to subtle differences in nonverbal communication. Seek feedback to determine whether the audience is understanding our message.
• Team Presentations - Selecting your team members who are complimentary in skill and ability and have a social fit with other members. Agree on the Purpose and Schedule. Avoids lack of coordination. Submitting off-topic material. Practice ahead of time - Preparing an entire team is much for difficult than preparing oneself. Decide who will deliver what portion of the presentation. Work on transitions between segments of each presenter. Deliver as a team and field questions as a team.

Related Topics

• Communicating via Memoranda or Letter
• Electronic Communications
• Writing Business Reports
• Writing Business Proposals
• Business Presentations

Related Articles

• Digital Divide - Explained
• Determining Ethical Behavior in Negotiations - Explained
• Persuasive Tactics in a Negotiation - Explained
• Distributive Negotiation - Explained

Faculty Resources

Powerpoints.

A full set of PowerPoint decks is provided for download below. All decks are tightly aligned to the modules in this course. Since they are openly licensed, you are welcome to retain, reuse, revise, remix, and redistribute as desired.

These PowerPoint files are accessible. If you do revise them, make sure to follow these  guidelines for creating accessible PowerPoints .

Use the following link to download  all PowerPoint decks in a single .zip file (13.8 MB) , or download each individual deck below:

• Module 1: Communicating in Business
• Module 2: Writing in Business
• Module 3: Written Communication
• Module 4: Research
• Module 5: Visual Media
• Module 6: Proposals and Reports
• Module 7: Oral Communication
• Module 8: Developing and Delivering Business Presentations
• Module 9: Communicating through Technology
• Module 10: Social Media
• Module 11: Communicating Different Messages
• Module 12: Collaboration in and across Teams
• Module 13: Social Diversity in the Workplace
• Module 14: Finding a Job
• Module 15: Recruiting and Selecting New Employees

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Giving an oral presentation is a common part of any business, whether you’re talking to colleagues, clients, or partners. It’s your chance to persuade, inform, or update them. But rushing in unprepared can lead to less-than-stellar results. So, the key to achieving your objective, whatever it may be, depends on one thing: preparation.

This guide is here to help you dedicate the necessary time to make and rehearse your presentation. With the right approach, you’ll deliver an effective oral presentation PPT that leaves a lasting impression. Now, get ready to transform your next meeting into a confident and persuasive experience.

In this article

Part i: what is oral presentation in business communication, informative presentations, instructive presentations, persuasive presentations, sales deck presentations, product marketing presentations, training and development presentations, data-driven presentations, progress report presentations, pitch deck presentations, demonstrations, blackout unnecessary slides, speak slower to avoid filler words, use ai presentation generator, complement texts with visuals, engage your audience.

An oral presentation is a form of verbal communication delivered to an audience. It is a way to share information, persuade them of an idea, or keep them updated. Visual aids like slides, handouts, or demonstrations often support a speaking presentation.

Oral presentations in business communication have several purposes. These include explaining new projects, pitching client ideas, or delivering team updates. Depending on what works, you can do it solo or with a team and keep it short or long.

However, an effective oral presentation doesn’t just happen on its own.

When making oral presentations, ensure they are well-organized, informative, and engaging. They follow a clear structure, with an introduction, body, and conclusion. You should also be confident, enthusiastic, and able to connect with the audience on a personal level.

Now that we’ve laid the groundwork for business oral presentations, let’s dive into the different types you’ll come across. The next part will uncover a variety of business presentations, each with its own goal.

Part II: 10 Different Types of Presentations in Business

Not all speaking presentations are the same. Different business situations call for different styles. Before you think of what you’ll say, figure out which presentation type works best for your audience. Here are the common types of business presentations you can give:

Informative presentations aim to equip attendees with knowledge of a chosen theme. Imagine presenting industry trends to your team or explaining a new company policy. These business presentations focus on clear communication and factual accuracy.

The instructive presentation aims to equip the audience with skills or knowledge they can apply practically. Think of a training session on using a new software program or a workshop on effective negotiation. This business presentation focus shifts to step-by-step guidance and practical exercises.

In a persuasive oral presentation, the goal is to win people over to your viewpoint. Be it convincing investors or pitching a new marketing plan, the deal is to build a solid case. You want compelling arguments, strong data, and a clear call to action.

Designed for sealing the deal, using a sales deck for your oral presentation highlights the value of a product or service. It emphasizes features, benefits, and why it’s better, all while tackling possible concerns. Salespeople often pull these out in client meetings or when pitching to investors.

A product marketing presentation focuses on creating awareness and excitement about a product. It targets a broader audience, not just potential customers, and aims to generate interest and brand recognition. Think of product launches, industry conferences, or social media marketing campaigns.

Training presentations are crucial for giving employees the skills they need. Whether it’s welcoming new hires or boosting leadership skills, the format changes based on the context. Usually, there’s a mix of instruction, practice, and chances to ask questions. You can use this for your oral presentation to ensure everyone’s up to speed in a way that works.

In data-driven presentations, facts and stats take the spotlight. You can add visuals for research, market trends, or data-backed solutions when making oral presentations. The trick is turning complex info into a clear, punchy story with eye-catching charts.

A progress report presentation updates a project, initiative, or campaign. They often involve data and metrics to show progress toward goals and objectives. These business presentations are crucial for maintaining transparency and building trust among stakeholders.

The pitch deck presentation hustles to get funding for a fresh business idea. Picture quick pitches, like selling your vision to venture capitalists. They zoom in on the problem you’re solving, what makes you stand out, and the promise of success. It’s all about packing a punch quickly to make your oral presentation stick.

These oral presentations go beyond words – they show it in action. Whether it’s software, new gear, or tricky procedures, the focus is on demonstrating. It’s a powerful way for the audience to see exactly how things work and throw in questions for a clearer picture.

Knowing the types of business presentations available is crucial. The next section will empower you to deliver effective oral presentations, regardless of your chosen format.

Part III: Techniques for Giving an Effective Oral Presentation

So, you’ve crafted an amazing presentation deck that captures your vision. Or you are starting with an idea for the oral presentation. Now comes the real challenge: delivering it in a way that grabs attention and keeps everyone hooked. Let’s explore some oral presentation techniques to make it a captivating experience.

Imagine a screen packed with text. Boring. No one wants to read a novel on a slide. Instead, blackout slides that reiterate points you’ll cover verbally. Focus on primary points and leave the details for handouts.

Speaking and presenting too fast can sound rushed and nervous. Slow down your pace and articulate clearly. It allows the audience to absorb your message and creates a sense of confidence. Plus, it helps you avoid filler words like “um” and “uh” that can distract from your message.

We all know you’re passionate about your business idea. However, securing investment requires captivating investors and presenting a vision that resonates deeply. Making a compelling pitch deck traditionally meant long hours of wrestling with design software and agonizing over content.

But what if you could lessen the time to create an oral presentation PPT to a few minutes?

Tools like AI presentation generators can help with structure and flow and even suggest visuals. Wondershare Presentory is one of the best in the market that can help automatically create a starting point for your slides. It makes an initial outline for your review. Then, Presentory generates stunning presentations with text, formatting, and imagery in PPT format. All these are based on a keyword or your topic.

Presentory is valuable for busy professionals and people who need to save time without compromising quality. But it doesn’t stop boosting your work efficiency here. This tool also empowers you to customize the design and content of the AI-generated oral presentation PPT. Furthermore, Presentory offers several additional benefits:

• Online and desktop access: Work on the go. This app lets you access your presentations online or offline, allowing you to work from anywhere.
• Personalized design: Make it your own. This app gives you the tools to customize your slides with layouts and templates that feel fresh and engaging.
• Content optimization: Presentory not only generates content. It also provides suggestions for improvement, ensuring professionalism and persuasiveness.
• Ease of use: No design skills? No problem. This app is user-friendly, and anyone can create professional-looking presentations in no time.
• Integration of resources: Level up your PPT slides. The built-in AI helps you find high-quality images and graphics to make your presentation pop.
• One-click streaming: Reach your audience across platforms. Presentory allows you to stream your oral presentation on Teams, YouTube Live, Facebook Live, Google Meet, and more platforms.
• Enhanced visuals: Import pictures and videos or add animations for a more dynamic presentation.
• Recording: Get your presentation ready for the big day. Use the teleprompter to record yourself practicing and feeling confident.

How To Make an Effective Oral Presentation PPT Using AI?

Presentory empowers you to focus on the speaking and presentation aspects while the AI takes care of the rest. Follow these steps below to create an effective oral presentation PPT for free online:

Step 1: Open the Wondershare Presentory app dashboard in your web browser. Sign in with your Google Account or create a new one.

Step 2: Click Create Presentation AI from the Home page to start.

Step 3: Select Begin with a topic to use AI and generate an outline.

Step 4: Enter your topic in the text box, then click Continue to let AI create the content outline. You can also select from one of the suggested keywords to explore first.

Step 5: Review the AI-generated outline and click Continue if satisfied.

Step 6: Select a template you want to use for the presentation, then click Generating to apply.

Step 7: Tailor your presentation. Edit text, switch slides, add images, and experiment with different layouts and themes to personalize your presentation.

Step 8: Click Share from the upper navigation pane, choose the file format from the pop-up window, then click Export presentation to save the PPT.

Images, infographics, and videos are powerful tools to engage your audience and reinforce your message during oral presentations. But don’t just throw random visuals in there. They should complement your words, not replace them. Choose visuals that are clear, relevant, and support your points.

Giving oral presentations shouldn’t be one-sided lectures. Get your audience involved. Ask questions, encourage participation, and invite discussion. Maybe even throw in a poll or a quick activity to keep them on their toes. Remember, your goal is to present information, connect with your audience, and make them care about your message.

You’ve got the ideas, the passion, the drive. But when it comes to giving an oral presentation , the pressure’s on. Traditional presentation tools can be time-consuming. Relying solely on “best practices” might leave you blending into the background. You need an edge, a way to grab attention and captivate your audience from the get-go.

However, making a compelling oral presentation PPT often takes time and expertise. That’s why you need to incorporate AI tools into your workflow. Try Wondershare Presentory - it is your partner in business communication success. Start creating presentations that win today.

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Explore 8 different types of presentations to excel in business communication

Enhance your business communication skills by mastering the art of impactful presentations.

Supriya Sarkar

Delivering presentations

Presentations play a pivotal role in conveying information, influencing decisions, and fostering engagement in this dynamic realm of business communication.

This comprehensive guide will navigate you through the purpose of presentations, explore various types of presentations, and address common FAQs, empowering you to become a proficient presenter. We'll also talk about the best way to present each type, helping you understand which style works best and why.

By the end, you'll feel more confident in your presentation skills. Let's get started!

Purpose of a presentation

Crafting and delivering a presentation successfully is a fundamental skill these days. Learning about various forms of presentation and when to use a specific kind can help you hone your communication skills. Presentations serve several essential purposes in various professional and educational settings. Here are some key reasons why presentations are widely used:

Information delivery:

Effective information delivery is about presenting facts, data, and insights in a clear and organized manner. Presentations utilize visuals, concise language, and relatable examples to ensure the audience grasps the information easily.

Education and training:

In the realm of education and training, presentations become interactive tools. They break down complex concepts into digestible segments, encourage participation, and use multimedia elements to enhance learning experiences.

Persuasion and advocacy:

When aiming to persuade or advocate, crafting a compelling narrative comes in handy. You can back your points with evidence, tell stories that resonate, and incorporate persuasive techniques to influence your audience's perspective or decisions.

Decision-making support:

Presentations serve as crucial tools for decision-making support, emphasizing the delivery of relevant and vital information. By using visuals, comparisons, and real-world scenarios, these presentations guide audiences to make well-informed decisions based on the presented data.

Collaboration and communication:

In collaborative settings, presentations become platforms for effective communication. They foster engagement through interactive elements, encourage discussions, and use visuals that enhance understanding and convey key messages.

8 Different types of presentation styles

Different types of presentations serve different purposes. They are tailored to different objectives and intended for different audiences. Therefore, it is important to understand the purpose of different kinds of presentations so that you can choose one format based on your objective. This will give you a clear direction and help you maintain the interest and engagement of the audience.

1. Informative presentation:

As the name suggests, an informative presentation aims to share knowledge and enhance the audience's understanding of a particular subject. To achieve this, it's essential to break down complex topics into simple, digestible content using visual aids, examples, and statistics.

‍ Content organization is paramount, following a logical sequence that builds gradually from fundamentals to deeper insights for clarity and comprehension. Stay clear of excessive jargon and encourage questions to foster a better understanding among the audience.

Best style: Structured and visual

The most effective style for informative presentations is structured and visual. Utilize slides with clear headings and bullet points to logically convey information. Visual aids, such as charts and graphs, complement your speech, enhancing the audience's comprehension and retention of the material.

2. Persuasive presentation:

A persuasive presentation aims to get the audience to see things your way or to take specific action. Arguments are backed by solid evidence in the form of data, stories, and emotional appeal. In this format of presentation, it is highly important to understand your audience's likes, concerns, and preferences for consuming data. This enables you to shape your content to connect with them, making your presentation more convincing. Persuasive presentations require a strategic approach. Craft a compelling narrative, appeal to emotions, and provide solid evidence to support your viewpoint. The call-to-action should be specific and achievable.

Best style: Storytelling style

The most effective style for persuasive presentations involves storytelling infused with emotional elements. This approach creates a personal connection with the audience, making the persuasive message more memorable and impactful.

3. Instructional or demonstration presentation:

This presentation aims to teach or demonstrate a particular process or skill. Your task is to simplify the content into step-by-step instructions, often complemented by visuals or hands-on elements to enhance comprehension. Employing relatable visuals, live demonstrations, and interactive elements helps break down complex topics into easily digestible concepts. To promote clarity, include a question-and-answer session at the end, encouraging queries for further understanding.

Best style: Interactive approach

The most effective style for instructional presentations is interactive . Encourage audience participation through demonstrations or interactive activities to ensure they can easily follow your instructions. This approach fosters better understanding and retention of instructional content.

4. Sales presentation:

In a sales presentation , the primary goal is to promote a product, service, or idea. Understanding the needs of your audience is crucial, allowing you to tailor your presentation to directly address those needs. It's recommended to highlight the value users gain from the product rather than solely focusing on features. Emphasize the value proposition, underscore unique selling points, and use persuasive language to encourage a positive decision.

Best style: Connector approach

The most effective style for sales presentations is the connector approach. By delving into the prospect’s pain points, challenges, needs, and goals, you can tailor your presentation accordingly. Concentrate on comprehending the client's needs, presenting customized solutions, and emphasizing the value proposition. This approach not only builds trust but also directly addresses specific client concerns.

5. Pitch presentation:

Pitch presentations serve the purpose of presenting and selling an idea, project, or business to stakeholders. They require conciseness, compelling elements, and a focus on the value proposition. As decision-making tools, pitch presentations must be impactful and brief, articulating the problem your idea addresses, proposing a unique solution, and emphasizing potential benefits. In pitch presentations ensure that you showcase your strengths, experience, and achievements.

Your confidence will play a vital role in the decision-making process, therefore prepare for the questions you expect will arise. Leveraging visual tools, data charts, and a summary slide facilitates easy decision-making.

Our blog on " How to present a sales pitch " will further guide you on pitch presentations.

Best style: Elevator pitch and visual impact

In pitch presentations, the elevator pitch style is effective. Therefore, aim at keeping it concise, highlighting key points within a short timeframe. Enhance visual impact through compelling visuals and a clear value proposition to increase the likelihood of capturing attention.

6. Progress report presentation:

Progress reports play a crucial role in keeping everyone informed about achievements, challenges, and overall business progress. To ensure transparency, use tools like infographic charts to present data and simplify information. This visual representation aids in identifying trends, making predictions, and strategizing based on evidence.

The goal is to provide project updates, therefore, structure your progress report chronologically, outlining achieved milestones and challenges faced. Offer a realistic assessment, including solutions for challenges, and explain future plans and expectations.

Best style: Data-driven

For progress reports, embrace a data-driven and transparent approach. Use data visualizations to objectively present progress, which will help foster trust and provide a realistic view of the project's status through transparent communication about achievements and challenges.

7. Motivational presentation:

Designed to inspire and uplift, motivational presentations often leverage emotional appeal through stories and personal anecdotes. Using a storytelling style, these talks can be simple yet impactful, sharing personal stories, anecdotes, or examples of success.

To truly inspire and motivate the audience, employ positive language, instill confidence, and highlight the collective impact of individual efforts. Conclude with a clear call-to-action, transforming motivation into tangible action.

Best style: Inspirational and interactive

For motivational presentations, embrace an inspirational and interactive style. Engage the audience emotionally by incorporating motivational stories, quotes, and interactive elements. This approach not only captivates the audience but also encourages active participation, enhancing the overall impact of the presentation.

8. Training presentation:

The purpose of training presentations is to educate and train employees effectively. Optimize allotted presentation time by incorporating structured content with interactive elements and assessments. Break down the training content into modules for a logical flow. Utilize interactive elements like quizzes and group discussions, along with practical exercises and real-world examples. Assessments reinforce learning and pinpoint areas for additional focus.

Best style: Modular and practical

Modular style fits most appropriately in this form of presentation. Break down the training content into manageable modules. You can include practical exercises, real-world examples, and assessments to reinforce learning and make it applicable.

This comprehensive guide equips you with practical insights and strategies to excel in various presentation scenarios. As we delve deeper into each type of presentation, you'll gain valuable skills to navigate the nuances of professional communication. You can further refine your business communication and presentation skills with our extensive guide.

Common presentation type FAQ’s:

1. How do I choose the right type of presentation for my business needs?

Choosing the right type of presentation in the business world involves understanding the purpose of the presentation and knowing your audience. For example, if you're teaching a new concept, an educational presentation with visual aids like infographics is ideal. If your goal is to persuade the audience or foster an emotional connection, consider a persuasive or inspirational presentation. Use presentation templates to create a visually appealing presentation that keeps the audience engaged. Remember, the effectiveness of presentations usually hinges on selecting the specific presentation style that aligns with your objectives and audience's preferences.

2. What are some effective presentation tips to keep my audience engaged?

To create an effective and engaging presentation, it's crucial to blend the right presentation type with powerful visual and interactive elements. For instance, in a demonstrative presentation, use interactive presentation techniques to make the presentation more engaging. In persuasive presentations, examples that create an emotional connection can be pivotal. Also, consider using different types of presentation styles like storytelling or modular formats to keep the audience interested. Ensure your presentation is clear, concise, and tailored to your audience's needs, whether it's a short presentation in a business meeting or a longer, educational session.

3. Can you suggest presentation templates for different types of presentations?

Presentation templates can greatly aid in crafting powerful and engaging presentations for various needs. For an educational presentation, use templates that highlight key points and include space for visual aids. For persuasive presentations, choose templates that allow for storytelling and emotional appeals. In business professional settings, templates that are clear and concise, with a professional layout, work best. PowerPoint presentations offer a wide range of templates suitable for the 8 different types of presentations, including informative, persuasive, and inspirational presentations. These templates help you structure your content effectively, ensuring your next presentation is successful and impactful.

4. What are the key factors to consider when making a presentation for a business audience?

When creating a presentation for a business audience, it's essential to understand the different types of presentation formats and choose the one that best suits your topic and audience. For a convincing and successful presentation, it's crucial to have a clear purpose and to use a presentation style that is easy to understand and engaging. For example, a visual presentation can be used to explain complex data, while an interactive presentation might be more suitable for workshops or training. Always keep in mind the specific presentation needs of your audience and adapt your style accordingly. Presentations in business often require a balance between informational content and persuasive elements to encourage the audience to take action. Tailoring your presentation to the audience's expectations and interests is key in making presentations that are not only informative but also compelling and memorable.

5. What tools can I use to enhance my presentation?

Enhance your presentations with powerful tools designed for content creation and audience engagement. Use popular presentation software like PowerPoint, Google Slides, and the collaborative platform Prezent. Smart platforms such as Present offer a powerful tool for enhancing visual appeal, thanks to an extensive image library at your disposal. Leverage the built-in storylines and fingerprint features to infuse a personalized touch, ensuring your presentations resonate with your audience. The generative AI capabilities enable the creation of unique, relevant, and impactful content. This amalgamation of cutting-edge features and technology guarantees visually compelling, interactive, and collaborative presentations that leave a lasting impact.

Create different types of presentations using Prezent tailored to your audience

Understanding your audience's interests and needs is crucial for tailoring your presentation effectively. A personalized approach involves strategically structuring content, providing examples with relevant data, and incorporating images that align with their specific concerns and preferences. Utilize Prezent's fingerprint feature to gain valuable insights into audience preferences, allowing you to refine and customize the content accordingly. This tailored approach ensures a more engaging and impactful presentation experience, catering to the diverse needs of your audience.

Prezent empowers you to create compelling presentations using its inbuilt storylines designed for various goals. It facilitates content personalization to resonate with diverse audiences and enables seamless collaboration. Discover how Prezent can add value to your team by scheduling a demo . You can also explore the platform yourself with the help of our free trial .

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• May 8, 2023
• 11 minute read

The Essential Guide to Effective Business Communication

Good communication skills are an essential aspect of business success. In a competitive marketplace scenario, businesses need to have effective communication strategies in place to interact with their employees, customers, and vendors successfully. And when it comes to effective business communication strategies, it’s important to prioritize clear and concise messaging. Whether it’s through email, meetings, or presentations, the way you communicate with your team and clients can have a significant impact on the success of your business. Utilizing active listening, asking for feedback, and being open to new ideas are all essential components of strong communication within a business setting. By implementing these strategies, you can foster a more collaborative and productive work environment, ultimately leading to better outcomes for your company.

In this article, we will into the intricacies of effective business communication, covering everything you need to know to take your communication skills to the next level.

Topics Covered

Understanding the Importance of Business Communication

Business communication is an essential aspect of any successful organization. It involves the exchange of information, ideas, and messages between individuals or groups within a business setting. Effective communication is critical in ensuring that everyone is on the same page and working towards the same goals.

Effective communication fosters a positive working environment, promotes teamwork, and ensures that everyone is working towards the same goals. It enables businesses to build strong relationships with their customers and vendors, which can lead to increased customer loyalty and repeat business. Additionally, clear communication is critical when it comes to decision-making, strategy formulation, and problem-solving.

Business communication can take many forms, including verbal, written, and nonverbal communication. Verbal communication involves the use of spoken words, while written communication involves the use of written words, such as emails, memos, and reports. Nonverbal communication includes body language, facial expressions, and tone of voice.

The Role of Communication in Business Success

Effective communication is essential for the success of any business. It helps to build strong relationships with customers, vendors, and employees. When communication is clear, concise, and consistent, it fosters trust and confidence in the organization. This, in turn, leads to increased productivity, improved morale, and higher levels of customer satisfaction.

Effective communication also helps to ensure that everyone is working towards the same goals. It enables individuals and teams to understand their roles and responsibilities, and it helps to align their efforts with the overall objectives of the organization. This, in turn, leads to better decision-making, more effective problem-solving, and improved performance.

The Impact of Poor Communication on Business Performance

Poor communication can have significant negative repercussions on business performance. It can lead to misunderstandings, disagreements, and conflicts, which can result in decreased productivity and morale. Poor communication with customers can damage a company’s reputation, resulting in a loss of business and revenue.

When communication is unclear, inconsistent, or ineffective, it can lead to confusion and frustration among employees. This, in turn, can lead to decreased motivation and engagement, which can ultimately impact the bottom line. Poor communication can also lead to missed opportunities, as important information may not be communicated effectively or in a timely manner.

In conclusion, effective communication is essential for the success of any business. It helps to build strong relationships, promote teamwork, and ensure that everyone is working towards the same goals. Poor communication , on the other hand, can have significant negative repercussions on business performance. It is, therefore, critical for organizations to invest in improving their communication skills and practices.

Types of Business Communication

Effective communication is essential for the success of any business. It involves the exchange of information and ideas between individuals or groups. There are several types of business communication, each with its own unique characteristics and requirements.

Verbal Communication

Verbal communication is the most common type of communication used in business settings. It involves the exchange of information through spoken words. Verbal communication can take place in face-to-face meetings, phone calls, or video conferences.

Effective verbal communication requires being clear and concise. It also involves active listening, as it is critical to understand the message being communicated to respond appropriately. Additionally, verbal communication should be adapted to the audience, with the use of appropriate tone, volume, and language to convey the intended message.

In a business setting, verbal communication is often used to negotiate deals, present ideas, and provide feedback. It is important to be confident and articulate when communicating verbally, as this can help to build trust and establish credibility.

Written Communication

Written communication includes any form of written message, such as emails, memos, letters, and reports. Effective written communication requires proper grammar, punctuation, and spelling, as well as clarity and brevity. It should also utilize appropriate formatting and design elements to convey the message effectively.

Written communication is often used to provide detailed information, document agreements, and communicate with individuals who are not physically present. It is important to be concise and organized when writing, as this can help to ensure that the message is received and understood.

Nonverbal Communication

Nonverbal communication involves the use of body language, facial expressions, and tone of voice to convey a message. Effective use of nonverbal communication can add emphasis and reinforce the intended message.

In a business setting, nonverbal communication can be used to convey confidence, sincerity, and interest. It is important to be aware of your body language and tone of voice when communicating nonverbally, as this can help to ensure that the message is received and understood.

Digital Communication

Digital communication refers to any electronic communication medium, such as social media, texting, or video conferencing. Effective digital communication requires appropriate technology, internet connectivity, and proper etiquette.

In today’s business world, digital communication is becoming increasingly important. It allows individuals to communicate quickly and efficiently, regardless of their location. However, it is important to be aware of the potential pitfalls of digital communication, such as misunderstandings and misinterpretations.

Overall, effective communication is essential for the success of any business. By understanding the different types of communication and their unique requirements, individuals can improve their communication skills and build stronger relationships with colleagues, clients, and customers.

Key Principles of Effective Business Communication

Effective communication is essential to the success of any business. It’s the foundation of strong relationships, both internally and externally. In this article, we will explore some key principles of effective business communication and how they can be applied in different contexts.

Clarity and Conciseness

Clarity and conciseness are crucial in business communication. When conveying a message, it’s important to use simple language and avoid technical jargon or complicated expressions that might confuse or alienate the intended audience. One way to achieve clarity is to use concrete examples and avoid abstract concepts.

Conciseness is equally important. Long-winded messages can be tiresome and may cause the recipient to lose interest. By keeping your message brief and to the point, you can ensure that your audience remains engaged and understands your message.

Active Listening

Active listening is a critical component of effective communication. It involves giving the speaker your full attention and understanding their message by asking clarifying questions, summarizing their message, and demonstrating empathy. Active listening helps build rapport and mutual understanding between parties, which is essential in business communication.

One way to practice active listening is to repeat back what you’ve heard to ensure that you’ve understood the message correctly. This can help avoid misunderstandings and ensure that everyone is on the same page.

Empathy and Emotional Intelligence

Empathy and emotional intelligence are critical in business communication that involves people from differing backgrounds and cultures. Demonstrating empathy and recognizing emotional triggers can help overcome differences and foster cooperation and collaboration.

One way to practice empathy is to put yourself in the other person’s shoes. This can help you understand their perspective and respond in a way that is respectful and considerate.

Adaptability and Flexibility

Effective communication requires the ability to adapt and be flexible. It includes being open to new ideas, being willing to adjust your approach based on feedback, and being able to think on your feet when situations change unexpectedly.

Adaptability and flexibility are particularly important in today’s fast-paced business environment, where change is constant. By being adaptable and flexible, you can ensure that you’re able to communicate effectively in any situation.

In conclusion, effective business communication is essential to the success of any organization. By following these key principles, you can ensure that your messages are clear, concise, and well-received, leading to stronger relationships and better outcomes.

Improving Your Business Communication Skills

Effective communication skills are essential for success in the business world. Whether you are communicating with clients, colleagues, or employees, it is important to be able to convey your message accurately and effectively. Here are some ways to improve your business communication skills:

Developing Strong Writing Skills

Strong writing skills are key to effective business communication. Whether you are writing an email, a report, or a proposal, it is important to be able to communicate your ideas clearly and concisely. Here are some tips for developing strong writing skills :

• Build a strong vocabulary by reading regularly and looking up unfamiliar words.
• Learn grammar and syntax rules to ensure your writing is clear and easy to understand.
• Practice writing different types of messages, such as emails, reports, and proposals.
• Edit your writing carefully to eliminate errors and ensure clarity.

Enhancing Your Presentation Skills

Presentations are a common form of business communication, and having strong presentation skills can make a significant difference in how your message is received. Here are some tips for enhancing your presentation skills :

• Utilize effective design elements, such as visual aids and slide layouts, to make your presentation visually appealing.
• Incorporate multimedia, such as videos and images, to engage your audience and reinforce your message.
• Practice your delivery and timing to ensure that you are confident and engaging during your presentation.
• Prepare for questions and feedback by anticipating potential concerns and having answers ready.

Mastering the Art of Negotiation

Negotiation is a critical component of effective business communication in situations such as contract negotiations or resolving a conflict. Here are some tips for mastering the art of negotiation :

• Practice active listening to ensure that you understand the other party’s perspective.
• Provide valid reasoning to support your position and demonstrate your knowledge and expertise.
• Offer beneficial solutions for all parties involved to create a win-win outcome.
• Remain calm and professional, even in challenging situations.

Building Effective Team Communication

Effective teamwork relies on open communication and trust among team members. Here are some tips for building effective team communication :

• Establish clear expectations for communication, including how often and through what channels team members should communicate.
• Provide regular feedback to team members to ensure that everyone is on the same page and working towards the same goals.
• Offer support and positive reinforcement to team members to build trust and encourage collaboration.
• Address conflicts or misunderstandings promptly to prevent them from escalating and damaging team dynamics.

By improving your business communication skills, you can enhance your professional reputation, build stronger relationships with clients and colleagues, and achieve greater success in your career.

Conclusion: Business Communication Is Important for Career Progression

In conclusion, building effective business communication skills is a critical aspect of business success. Follow the essential guidelines mentioned here to enhance collaboration, productivity, and employee morale. Additionally, it is recommended to embrace modern technology and try using employee communication platforms , which provide efficient systems for seamless and transparent information exchange. By prioritizing effective strategies for employee communications , you can build a strong foundation for growth, innovation, and lasting success in today’s dynamic business landscape.

To do this without much ado, organizations can opt for an employee communication platform that does most of the work. Understanding the importance of effective communication, recognizing the different types of communication, and mastering the key principles can help businesses build strong relationships with employees, customers, and vendors. Improving communication skills should be an ongoing effort for businesses looking to remain competitive and thrive in today’s business environment.

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18 Best Presentation Topics for Business Communication

Table of Contents

Delivering effective presentations is a vital component of successful business communication. Whether you are presenting to your team, clients, or stakeholders, choosing the right topic can make all the difference in the success of your presentation.

However, with so many potential topics to cover, it can be challenging to know where to start. In this blog post, we will provide you with 15 presentation topics for business communication that are relevant and engaging for a variety of audiences.

What is a business presentation in business communication?

A business presentation is a formal presentation given to a group of people in a business setting. Business presentations are commonly used to inform stakeholders, investors, employees, or customers about various aspects of a business such as company performance, products or services, and marketing strategies.

It is often delivered using visual aids such as slides, charts, and graphs to enhance the clarity and effectiveness of the message. Business presentations can take many forms, such as sales presentations, product demonstrations, project proposals , financial reports, or company overviews. They can be delivered in person, through video conferencing, or even in written form. 

A successful business presentation should be well-structured, clear, and engaging, with a clear focus on the audience’s needs and interests.

18 Best Topics for Business Communication Presentation 

1/ the importance of emotional intelligence in business communication.

Emotional intelligence, or the ability to recognize and manage one’s emotions, is a critical factor in effective communication. Having this ability is crucial for developing robust connections, handling disputes, and guiding groups effectively. This topic will explore the principles of emotional intelligence , as well as techniques for improving emotional intelligence in the workplace. Additionally, it can highlight the essentiality of emotional intelligence in business communication and how professionals can develop this skill.

2/ The Role of Nonverbal Communication in Business Communication

In a professional environment, nonverbal cues like gestures, facial expressions, and vocal intonation can carry significant weight in determining how messages are perceived. In this topic, you could explore the various types of nonverbal communication and how professionals can improve their ability to read and use these cues.

Related Reading: What are the pros and cons of non-verbal communication

3/ Workplace Health and Wellness In the Business Environment

Promoting workplace health and wellness is becoming increasingly important for businesses, as research shows that healthy employees are more productive , engaged, and less likely to take sick leave. In addition, a workplace that prioritizes health and wellness can attract and retain top talent, which can give the business a competitive edge.

One of the key topics to cover in a presentation on workplace health and wellness is stress management. Stress is a major contributor to employee burnout, which can lead to decreased productivity. Additionally, other topics that can be covered include workplace ergonomics, and creating a culture of wellness.

4/ The Art of Persuasion in Business Communication

Persuasion is a valuable skill in the business world, whether you are trying to sell a product, convince a colleague to support your idea or negotiate a deal. Persuasion involves understanding the needs and motivations of your audience and tailoring your message to their interests. This topic will explore the principles of persuasion and provide tips for crafting persuasive messages.

5/ Writing for Business- How to Create Effective Business Documents

Business writing requires a unique set of skills and techniques that differ from other forms of writing. In this topic, you could explore the elements of effective business writing, such as tone, structure, and formatting, and provide examples of best practices.

6/ Writing Effective Business Emails

An email is a critical tool for business communication , but many people struggle with crafting clear and effective messages. Effective business emails are professional, concise, and to the point, and they convey important information in a way that is easy to understand. This topic will provide tips and best practices for writing professional, concise, and effective business emails.

7/ Business Communication Ethics

To communicate effectively, it is not enough to simply convey your message. You must also take into account ethical principles such as integrity, transparency, and consideration for others. This topic will explore the ethical principles of business communication , as well as techniques for avoiding ethical pitfalls and building trust and credibility with stakeholders.

8/ How to Give and Receive Constructive Feedback

Constructive feedback is feedback that is framed in a positive, helpful way, with the goal of helping the recipient improve. Feedback is essential for growth and development in the workplace. However, it can be difficult to give and receive constructive feedback. This topic will cover the best practices for giving and receiving feedback, including how to frame feedback in a constructive and productive way along with the feedback communication process .

9/ Cross-Cultural Communication in Global Business

As businesses become more global, professionals must learn to navigate communication barriers in business that arise in multicultural settings. In this topic, you could explore the unique challenges of cross-cultural communication in a global business context and provide strategies for improving communication effectiveness.

10/ How to Manage Conflict in the Workplace

Although conflict is a normal occurrence in any workplace, managing it in an efficient manner can be quite difficult. Effective conflict management involves understanding the underlying causes of conflict, identifying potential solutions, and working with others to find a resolution that is mutually beneficial. This topic will cover strategies for identifying and addressing conflict, as well as techniques for resolving disputes and building stronger relationships.

11/ Building Strong Business Relationships

Strong relationships are the foundation of any successful business. Whether you are working with customers, employees, or partners, building trust and rapport is critical for long-term success. This topic will explore the key principles of relationship-building, including communication, trust, and mutual benefit.

12/ Using Data Visualization to Communicate Business Insights

Data visualization is a powerful tool for communicating complex business insights in a clear and compelling way. This topic will explore the principles of data visualization, including choosing the right charts and graphs, using color and typography effectively, and avoiding common visualization pitfalls.

13/ Managing Virtual Communication Challenges

Virtual communication can present unique challenges, including technical difficulties, lack of face-to-face interaction , and time zone differences. This topic will cover techniques for managing virtual communication challenges, including using virtual collaboration tools, establishing clear communication protocols, and building rapport with remote team members.

14/ The Art of Negotiation in Business

Negotiation is an essential skill for achieving successful outcomes in business, from closing deals to resolving conflicts. This topic will explore the principles of negotiation, including preparing for negotiations, identifying common negotiation tactics, and building win-win solutions.

15/ The Impact of Technology on Business Communication

Technology is changing the way we communicate in business, from email to social media to virtual collaboration tools like instant messaging or  online presentation makers . This topic will explore the impact of technology on business communication , including the benefits and challenges of different communication channels and the future of business communication.

16/ The Role of Communication in Change Management

Effective communication is essential for managing change in the workplace, from introducing new products or services to implementing organizational changes. This topic will explore the principles of change management communication, including identifying key stakeholders, creating messaging guidelines, and managing resistance to change.

17/ Communicating with Confidence-B uilding Assertiveness in Business Communication

Assertiveness is an essential skill for effective communication in the workplace, from managing conflicts to presenting ideas effectively. This topic will explore the principles of assertiveness, including identifying communication styles, using “I” statements effectively, and managing challenging conversations.

18/ Communicating During Times of Crisis

When a crisis occurs, effective communication is essential to manage the situation and mitigate any potential damage. In this topic, you could explore the elements of effective crisis communication, including transparency, empathy, and quick response time.

Usefull Insight: We chose these topics because they cover a wide range of communication skills and are relevant to today’s business environment. Each topic provides practical strategies for improving communication and achieving business success. Additionally, these topics are evergreen and can be adapted to a variety of industries and organizations.

General business topics for presentation

General business topics cover a broad range of subjects related to the world of business, including management, marketing, finance, economics, and entrepreneurship. These topics are essential for understanding how businesses operate and how they can be successful in their respective industries. Examples of general business topics include:  

• General business topics for presentation 
• Supply chain management and logistics
• Human resources management and talent development
• International trade and globalization
• Leadership and management development

Business communication skills topics for presentation 

Business communication skills topics refer to the skills and techniques necessary to effectively communicate within a business environment. These skills involve the ability to effectively and persuasively convey information, ideas, and messages in a business setting. Here are some examples of topics related to business communication skills:

• Sales Communication: Techniques for Persuasive and Effective Sales Communication
• Business Etiquette: Best Practices for Professional Behavior in the Workplace
• Networking: Building Professional Relationships through Effective Communication
• Effective Presentation Skills: Techniques for Engaging and Persuading Audiences
• Business Storytelling: Using Narrative to Communicate Business Messages Effectively

Must Read: Top 10 business communication skills

Management topics for presentation 

Management topics for presentation focus on the principles and practices of effective management in a business setting. They cover a wide range of topics, including leadership, team building, decision-making, organizational behavior, and performance management. Some examples of management topics for presentation include:

• Innovation Management: Strategies for Fostering Innovation in Organizations.
• Strategic Planning: Developing a Comprehensive Strategic Plan for Your Organization.
• Performance Management: Strategies for Managing Employee Performance and Engagement.
• Project Management: Best Practices for Successfully Managing Projects.

Business communication topics for college students

• Social Media and Business Communication: Best Practices for Using Social Media to Build Relationships and Brand Awareness.
• Leadership Communication: Strategies for Effective Leadership Communication.
• Virtual Communication: Best Practices for Communicating Effectively in a Remote Work Environment.
• What are the Methods of Communication in Business ? 

Presentation topics for professional communication 

• Effective public speaking for business and career success.
• Delivering effective feedback to colleagues and team members.
• Navigating difficult conversations in the workplace.
• Cultivating a positive company culture through effective communication.

5-minute business presentation topics

• How to create a successful business plan
• Creative methods for marketing and advertising.
• How to improve customer retention through effective customer service
• Tips for successful project management

What is a good business presentation? 

A good business presentation should be clear, concise, and engaging. It should effectively convey the main message or idea, and be structured in a logical and easy-to-follow manner. Here are some key elements that contribute to a good business presentation:

1/ Clear and concise message: A good business presentation should have a clear and concise message that is easy for the audience to understand. The presentation should stay focused on its main topic and avoid unnecessary details.

2/ Audience-focused: For a business presentation to be effective, it should be customized to suit the requirements and concerns of the audience. The presenter should use language and examples that are relevant to the audience and take into consideration their level of knowledge and understanding.

3/ Confident and professional delivery: A good business presentation should be delivered with confidence and professionalism. The presenter should maintain eye contact with the audience, use appropriate body language, and speak clearly and audibly.

4/ Engaging and visually appealing: A good business presentation should be visually appealing and use multimedia elements such as images, videos, and graphs to help convey information and keep the audience engaged.

What is the importance of business communication presentation and style

Business communication presentation and style are important because they can greatly impact the effectiveness of communication in a business setting. Here are some reasons why:

• Clarity: An effective presentation and communication style can help ensure that the message is clearly understood by the audience.
• Professionalism: A professional presentation and communication style can help to establish credibility and build trust with the audience. 
• Persuasion: A well-designed and well-delivered presentation can be a powerful tool for persuading an audience to take a particular course of action or to support a particular idea or proposal.
• Branding: A consistent presentation and communication style can help to reinforce a business’s brand identity and messaging. 

What are the 5 types of business presentations? 

The five commonly used business presentations are, sales presentations, financial presentations, training presentations, project proposal presentations, and company overview presentations. The type of presentation chosen will depend on the specific goals and objectives of the presenter and their audience.

1/ Sales presentation: A sales  presentation is used to convince prospective customers to buy a particular product or service. It usually includes information about the benefits of the product or service, the pricing, and any other relevant details.

2/ Financial presentation: This form of presentation is utilized to communicate financial data with stakeholders, such as investors. It may include financial statements, projections, and analysis of financial performance.

3/ Training presentation: A training presentation is designed to teach employees a new skill or provide them with important information. These presentations may include interactive elements such as quizzes or hands-on exercises.

4/ Project proposal presentation: This type of presentation is used to pitch a project or idea to stakeholders, such as investors or management. It typically includes information about the project’s goals, timeline, budget, and potential benefits.

5/ Company overview presentation: This type of presentation provides an overview of the company’s history, mission, values, and current operations. It may be used for onboarding new employees or introducing the company to potential partners or customers .  

What are the uses of PPT in business communication? 

Business communication is a crucial aspect of any business, and presentations are a key tool for conveying important information, ideas, and messages to an audience. It helps businesses communicate more effectively, both internally and externally, and it is an essential part of modern business communication. 

One of the primary uses of PPT is to create and deliver presentations that convey information to an audience. PPT allows presenters to create visually appealing slides with images, graphics, and text that help to reinforce key points and keep the audience engaged.

Organizations also facilitate collaboration through PPT as it can be used among team members for creating collaborative presentations where multiple team members can contribute content and ideas.  At the same time, management can also simplify complex ideas and pass clear instructions that can easily be understood by the employees.

Additionally, PPT can be used to enhance branding by creating presentations that are consistent with a company’s branding guidelines, including the use of logos, colors, and fonts.

Advantages and disadvantages of presentation in business communication

Advantages of presentation in  business communication.

• Clear and Concise Communication: Presentations are an effective way of conveying complex information to a large group of people. The use of visual aids, such as graphs and charts, can help to clarify complex data and concepts.
• Showcase expertise: Presentations allow business professionals to showcase their expertise on a particular topic. This can help to build credibility and establish the presenter as an authority in their field.
• Foster teamwork: Presentations can be a great way to foster teamwork among a group of individuals. It provides an opportunity for team members to collaborate on the presentation and work together towards a common goal.
• Professionalism: Presentations can enhance the professionalism of business communication. It shows that you have put effort and thought into your message, which can reflect positively on your business.

Disadvantages of presentation in  business communication

• Technical difficulties: Presentations often rely on technology, such as projectors or audio systems, which can sometimes fail. Technical difficulties can disrupt the flow of the presentation and cause frustration for both the presenter and the audience.
• Time-consuming: Preparing and delivering a presentation can be time-consuming. It may require a significant amount of research, planning, and practice to ensure that the presentation is effective.

Frequently Asked Questions 

Q1) what are the topics of business communication .

Ans: Some of the most common topics of business communication include business plans and strategies, sales and customer service, financial reports and analysis, corporate social responsibility, and crisis communication. The choice of topic largely depends on the context of the communication and the goals of the organization.

Q2) How to do presentations in business communication?

Ans: To create an effective presentation in business communication, you should:

• Define your objective and audience
• Plan your content and structure
• Choose appropriate visuals and media
• Practice your delivery and timing
• Engage your audience with interactive elements
• End with a strong call to action or conclusion

Q3) How do I start a business presentation? 

Ans: A good way to start a business presentation is by introducing yourself and your role in the company, stating the purpose and objective of the presentation, providing a brief overview of the content and structure, and previewing any key points or takeaways. 

Q4) What is the good rule of a business presentation? 

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Communication Like a Pro: 8 Practical Tips for Business Analysts

• Business Analysis

Key takeaways

Effective communication and presentation skills are important skills for business analysts , enabling them to convey complex information, engage stakeholders, and drive successful project outcomes.

Key tips in short:

• Clear and Tailored Communication : Tailoring communication to suit the audience and ensuring clarity in conveying technical information are fundamental for effective communication as a business analyst.
• Visual Aids and Storytelling : Utilizing visual aids and storytelling techniques can make technical information more engaging and easier to understand for non-technical stakeholders.
• Active Listening and Empathy: Cultivating active listening skills and demonstrating empathy towards stakeholders fosters stronger relationships and a deeper understanding of business needs.

As a business analyst, you’re responsible for analyzing data, identifying trends, and presenting your findings to stakeholders. You need to be able to communicate complex ideas in a way that’s easily understood by non-technical people.

In this post, we’ll explore how you can develop your communication and presentation skills as a business analyst. We’ll cover the fundamentals of effective communication, techniques for developing strong presentation skills, and ways to improve your communication skills through practice.

Understanding the Role of a Business Analyst

As a Business Analyst, you are responsible for analyzing an organization’s business needs and finding solutions to business problems. Your primary role as a business analyst is to act as a bridge between the stakeholders and the development team to ensure that the project’s requirements are met.

Core Responsibilities

As a Business Analyst, you have several core responsibilities , including:

• Gathering and documenting requirements: You are responsible for eliciting and documenting the project’s requirements from stakeholders. This involves conducting interviews, surveys, and workshops to gather information about the business needs.
• Analyzing requirements: Once you have gathered the requirements, you need to analyze them to ensure they are complete, accurate, and feasible. You also need to identify any gaps or conflicts in the requirements and resolve them.
• Facilitating communication: You need to act as a mediator between stakeholders and the development team. This involves facilitating communication and ensuring that everyone is on the same page.
• Managing scope : You need to ensure that the project’s scope is clearly defined and that any changes to the scope are properly documented and communicated to stakeholders.

Importance of Communication and Presentation Skills

Effective communication and presentation skills are essential for a Business Analyst. You need to be able to communicate complex information in a clear and concise manner to stakeholders and the development team. Good communication skills also help you to build relationships with stakeholders and gain their trust.

You need to be able to present your findings and recommendations to stakeholders and the development team in a way that is easy to understand. This involves creating clear and concise presentations and using visual aids to help convey your message.

Fundamentals of Effective Communication in Business Analysis

Let’s look at the fundamentals of effective communication, including verbal, nonverbal, written communication, and active listening.

Verbal Communication

Verbal communication is the use of words to convey a message. When communicating verbally, it is essential to use a tone that is appropriate for the situation. Your tone of voice can convey your attitude and emotions, and it can affect how your message is received.

Speak clearly, with the right pace and volume, and be mindful of your grammar and pronunciation. Avoid using jargon or technical terms that your audience may not understand. Instead, use simple language to ensure that your message is clear and easy to understand.

Nonverbal Communication

Nonverbal communication refers to the use of body language, facial expressions, and gestures to convey a message. Your body language can communicate your attitude and emotions, and it can affect how your message is received.

Maintain eye contact, use appropriate facial expressions, and use gestures to emphasize your points. Be mindful of your posture, and avoid crossing your arms or legs, as this can make you appear defensive.

Written Communication

Written communication refers to the use of written words to convey a message. As a Business Analyst, you will be required to write emails, reports, and other documents. When writing, it is essential to use proper grammar, spelling, and punctuation.

Use simple language, and avoid using technical terms or jargon that your audience may not understand. Use bullet points and headings to organize your information and make it easy to read.

Active Listening

Active listening is the process of listening to someone else’s message and understanding it. When listening, it is essential to give your full attention to the speaker. Avoid interrupting, and ask questions to clarify your understanding.

Paraphrase what the speaker has said to ensure that you have understood their message correctly. Be mindful of your body language, and maintain eye contact to show that you are engaged in the conversation.

Developing Strong Presentation Skills as a Business Analyst

Here are some tips to improve your presentation skills as a business analyst :

1. Structuring Your Message

Structuring your message is essential to ensuring your presentation is clear and concise. Start with an attention-grabbing opening that sets the tone for your presentation. Then, organize your main points in a logical order, using bullet points or numbered lists to make them easy to follow. Finally, end with a strong conclusion that summarizes your key points and leaves a lasting impression on your audience.

Here are some practical tips to help you structure your message:

• Clear Introduction: Begin by clearly outlining the purpose of your message and what your audience can expect to learn or gain from it. A concise and compelling introduction sets the stage for the rest of your presentation.
• Logical Flow: Organize your content in a logical sequence that guides your audience through a coherent narrative. Use headings, subheadings, and bullet points to break down complex information into digestible segments, making it easier for your audience to follow along.
• Compelling Conclusion: End your message with a strong conclusion that summarizes key takeaways and reinforces the main points you want your audience to remember. Leave them with a clear call to action or a thought-provoking insight to leave a lasting impression.

2. Storytelling

Telling a story is a powerful way to engage your audience and make your presentation memorable. Use anecdotes, examples, and case studies to illustrate your points and make them relatable to your audience. This will help them better understand your message and remember it long after your presentation is over.

Here are some practical tips to improve your storytelling:

• Engaging Narratives : Craft your stories with engaging narratives that resonate with your audience. Use real-life examples, anecdotes, or case studies to illustrate your points and make complex information relatable and memorable.
• Emotional Connection: Infuse emotion into your stories to create a deeper connection with your audience. Highlight the human element of your analysis, and emphasize the impact of your insights on stakeholders, customers, or the broader business environment.
• Visual Storytelling: Incorporate visual aids such as charts, graphs, and images to complement your narrative. Visual storytelling can help convey complex data in a compelling and accessible manner, enhancing audience understanding and retention.

3. Use Open, Friendly Body Language

Your body language can make a big difference in how your message is received. Stand up straight, relax your shoulders, and make eye contact with your audience. Use open, friendly gestures to convey confidence and warmth. This will help you connect with your audience and build rapport.

Here are some practical tips to improve your use of open, friendly body language:

• Open Posture : Adopt an open and welcoming posture by avoiding crossed arms and standing or sitting with an upright and relaxed stance. This conveys approachability and openness, making it easier for your audience to connect with you.
• Gestures and Expressions: Use natural and purposeful gestures to emphasize key points and express enthusiasm. Facial expressions and hand movements can add emphasis and clarity to your message, helping to keep your audience engaged.
• Maintain Eye Contact : Establishing and maintaining eye contact with your audience creates a sense of connection and attentiveness. It shows that you are actively engaging with your listeners and helps build rapport.
• Maintain a Balanced Approach : Find a balance between making eye contact with different sections of your audience. Avoid focusing solely on one area or individual, and instead, distribute your eye contact evenly to ensure inclusivity and connection with everyone present.

4. Practice Your Delivery

Practice makes perfect, and this is especially true when it comes to delivering a presentation. Rehearse your presentation several times, focusing on your pace, tone, and body language. This will help you feel more confident and natural when you deliver your presentation.

Here are some practical tips to improve your delivery as a business analyst:

• Rehearse Regularly : Practice your presentation multiple times to familiarize yourself with the content and flow. Rehearsing allows you to refine your delivery, identify areas for improvement, and build confidence in presenting the material.
• Seek Feedback : Enlist the help of colleagues, friends, or mentors to provide constructive feedback on your delivery. External perspectives can offer valuable insights into your presentation style, pacing, and overall effectiveness.
• Record and Review: Utilize video recording to capture your practice sessions. Reviewing the recordings enables you to assess your body language, tone of voice, and overall delivery, empowering you to make targeted improvements.

5. Engaging Your Audience

Engaging your audience is key to keeping them interested and focused on your message. Ask questions, encourage participation, and use humor to lighten the mood and make your presentation more enjoyable.

Some tips to improve this

• Know Your Audience: Tailor your presentation to resonate with the specific interests and needs of your audience. Understanding their background, challenges, and expectations allows you to deliver content that is relevant and engaging.
• Interactive Elements : Incorporate interactive elements such as Q&A sessions, polls, or group activities to encourage active participation and foster a dynamic exchange of ideas. Interactive segments can invigorate your presentation and keep your audience engaged.
• Compelling Storytelling : Weave compelling narratives and real-life examples into your presentation to captivate your audience. Engaging storytelling can evoke emotions, spark interest, and make complex information more relatable and memorable.

6. Utilizing Visual Aids

Visual aids such as charts, diagrams, and images can help you convey complex information in a simple and engaging way. Use them sparingly, however, and make sure they support your message rather than distract from it. Keep them simple and clear, with minimal text and bold, easy-to-read fonts.

Practical tips for this

• Choose Relevant Visuals: Select visuals that directly support and enhance the key points of your presentation, such as charts, graphs, and diagrams that simplify complex data.
• Visual Consistency : Maintain visual consistency across your aids by using cohesive color schemes, fonts, and design elements. Consistency enhances visual appeal and ensures that your audience can easily follow the flow of information.
• Simplify Complex Data : Use visual aids to simplify complex data and concepts. Incorporate charts, graphs, and diagrams to present information in a clear and accessible manner, making it easier for your audience to grasp key insights.

7. Handling Q&A Sessions

Handling Q&A sessions can be challenging, but with practice, you can learn to handle them with confidence and ease.

Anticipate common questions and prepare thoughtful, concise answers. If you don’t know the answer to a question, be honest and offer to follow up with the person later. This will help you build credibility and trust with your audience.

Here are some practical tips to improve your ability to handle Q&A sessions as a business analyst:

• Preparation is Key : Anticipate potential questions and prepare thoughtful responses in advance. Familiarize yourself with the subject matter and be ready to address inquiries with clarity and confidence.
• Active Listening : Actively listen to each question attentively, and ensure that you fully understand the inquiry before responding. Paraphrasing the question can demonstrate your attentiveness and provide clarity to both yourself and the audience.
• Embrace Transparency: If you encounter a question to which you don’t know the answer, be transparent about it. Offer to follow up with the questioner after the session, and use the opportunity to further your understanding of the topic.

8. Be Yourself

Finally, be yourself. The most important thing of all is to be authentic.

Authenticity is key to building trust and connecting with your audience. Don’t try to be someone you’re not, and don’t be afraid to show your personality and sense of humor. This will help you build rapport with your audience and make your presentation more enjoyable for everyone.

• Authenticity : Embrace your unique personality and communication style. Authenticity fosters genuine connections with your audience and enhances your credibility as a presenter.
• Share Personal Insights : Incorporate personal anecdotes or experiences that are relevant to the presentation topic. Sharing personal insights can make your delivery more relatable and engaging.
• Embrace Confidence: Embrace self-assurance and confidence in your expertise. Trust in your knowledge and insights, and let your passion for the subject shine through in your delivery.

Improving Communication Skills Through Practice

Whether you’re presenting to stakeholders or collaborating with team members, effective communication is essential. Fortunately, communication skills can be developed and improved with practice.

Regular Practice and Feedback

One of the best ways to improve your communication skills is through regular practice. Look for opportunities to speak in front of groups, participate in meetings, and engage in conversations with colleagues. The more you practice, the more comfortable and confident you’ll become.

It’s also important to seek feedback from others. Ask for constructive criticism from colleagues, supervisors, and mentors. This feedback can help you identify areas for improvement and make adjustments to your communication style.

Continuous Learning and Improvement

Effective communication requires continuous learning and improvement. Stay up-to-date with the latest communication trends and techniques by reading books, attending workshops, and taking courses. This will help you stay current with best practices and develop new skills.

You can also learn from others by observing their communication styles. Pay attention to how effective communicators deliver their messages, engage with their audience, and respond to feedback. Use this knowledge to inform your own communication style and improve your skills.

Adapting to Different Audiences and Contexts

Another key aspect of effective communication is the ability to adapt to different audiences and contexts. As a business analyst, you’ll likely be communicating with a variety of stakeholders, each with their own unique needs and preferences.

To adapt to different audiences, consider factors such as their level of expertise, communication style, and cultural background. Tailor your message and delivery to best meet their needs. Additionally, be mindful of the context in which you’re communicating. Adjust your communication style to fit the situation, whether it’s a formal presentation or an informal conversation.

Leveraging Technology and Tools for Presentations

As a Business Analyst, you can leverage technology and tools to enhance your communication and presentation skills. Below are some of the tools you can use to improve your technical skills and data analysis capabilities.

Data Analysis and Visualization Tools

Data analysis and visualization tools can help you analyze large amounts of data and present it in a way that is easy to understand. SQL is one of the most commonly used data analysis tools. It allows you to extract, manipulate, and analyze data from databases.

You can also use Power BI and Tableau to create interactive dashboards and visualizations that can be used to communicate insights to stakeholders.

Project Management Software

Project management software can help you manage your projects more efficiently. It allows you to track tasks, set deadlines, and collaborate with team members. Some of the most popular project management software includes Trello, Asana, and Jira.

Business Intelligence Tools

Business intelligence tools can help you analyze and interpret data to make informed business decisions. They allow you to collect, process, and analyze data from various sources. Some of the most popular business intelligence tools include Microsoft Power BI, Oracle BI, and IBM Cognos.

Tips : If you are curios to learn more about business analysis and related topics, then check out all of our posts related to business analysis

Communication and Presentation Skills in Business Analysis: The Essentials

Effective communication and presentation skills are important skills for business analysts, enabling them to convey complex information, engage stakeholders, and drive successful project outcomes. By improving these essential skills, business analysts can elevate their professional impact and contribute significantly to organizational success.

Key Takeaways: Communicating as a Business Analyst

• Clear and Concise Communication : Business analysts should strive to convey information in a clear, concise, and easily understandable manner to facilitate effective collaboration and decision-making.
• Engaging Presentation Techniques: Utilizing visual aids, storytelling, and audience engagement strategies can enhance the impact of business analysts’ presentations and ensure key messages resonate with stakeholders.
• Active Listening and Empathy : Cultivating active listening skills and demonstrating empathy towards stakeholders fosters stronger relationships and a deeper understanding of business needs.
• Adaptability and Flexibility: Business analysts should be adaptable in their communication and presentation approaches, tailoring their style to suit the preferences and needs of diverse stakeholders.

FAQ: Presentations and Communications for a Business Analyst

What strategies can a business analyst use to improve their oral and written communication skills.

As a Business Analyst, you can improve your oral and written communication skills by practicing active listening, clear writing, and persuasive speaking. Use visual aids such as charts, graphs, and diagrams to make your presentations more informative and persuasive. Additionally, it’s important to develop your interpersonal skills and cultural awareness to communicate effectively with stakeholders from diverse backgrounds.

Why are strong communication skills critical for a Business Analyst, and how can they be enhanced?

Strong communication skills are critical for a Business Analyst because they enable you to effectively communicate project requirements, goals, and progress to stakeholders, team members, and management. To enhance your communication skills, practice active listening, clear writing, and persuasive speaking. Use visual aids to make your presentations more informative and persuasive, and develop your interpersonal skills and cultural awareness to communicate effectively with stakeholders from diverse backgrounds.

What are some effective presentation techniques for Business Analysts to convey complex information clearly?

To convey complex information clearly, Business Analysts can use effective presentation techniques such as using visual aids, breaking down complex information into smaller, more manageable pieces, and using analogies or real-world examples to help stakeholders understand the information. Additionally, it’s important to be confident and engaging when presenting information, and to use a clear and concise speaking style.

How can a Business Analyst improve their documentation skills to support project clarity and stakeholder understanding?

To improve your documentation skills as a Business Analyst, focus on creating clear and concise documentation that accurately reflects project requirements, goals, and progress. Use plain language and avoid jargon or technical terms that stakeholders may not understand. Additionally, it’s important to organize your documentation in a logical and easy-to-follow manner, and to ensure that it is consistent and up-to-date.

In what ways can a Business Analyst practice and refine their presentation skills for various audiences?

To practice and refine your presentation skills as a Business Analyst, consider practicing in front of colleagues or friends to receive feedback and improve your skills. Additionally, you can attend public speaking or presentation skills workshops, or seek out opportunities to present to different audiences to gain experience and confidence.

What resources or training methods are recommended for Business Analysts seeking to advance their communication abilities?

There are many resources and training methods available for Business Analysts seeking to advance their communication abilities. Consider attending public speaking or presentation skills workshops, taking courses in writing or communication, or seeking out mentorship or coaching from experienced professionals. Additionally, there are many online resources available, such as blogs, podcasts, and webinars, that can provide valuable tips and insights into effective communication and presentation skills.

Meet Eric, the data "guru" behind Datarundown. When he's not crunching numbers, you can find him running marathons, playing video games, and trying to win the Fantasy Premier League using his predictions model (not going so well).

Eric passionate about helping businesses make sense of their data and turning it into actionable insights. Follow along on Datarundown for all the latest insights and analysis from the data world.

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15 Useful Presentation Topics for Business Communication

By: Author Shrot Katewa

If you are on this page, we know that you are a change maker in your business! We know that you understand the role that business communication plays in any professional setup. So, we want to give our best to enable you to make this change happen. Today, we want to talk about 15 useful topics for Business Communication that you can present in your organisation and empower others.

But first, let’s start with What is business communication? Business communication, in rudimentary terms, can be defined as a form of formal communication among professionals who are working for a common business objective.

While communication, in general, is important for any business to survive and thrive, in order to achieve success in business and for its respective teams, business communication becomes absolutely critical as success can’t be achieved without interacting with each other and having a common goal and objective in mind.

It is important to keep in mind that business communication is not just between your subordinates or your boss, you need to consider all stakeholders associated with your business. It can be one to many, one on one or many to one. Furthermore, it can involve various forms for communication medium such as email, telephone, intranet, presentations, video, social media, magazines, meetings, interviews, discussions etc.

So, what are some of the topics for business communication that you can give a presentation for your team? Let’s have a look –

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1. How to communicate business decisions during a crisis

Crisis management is one of the key moments when clear and coherent communication is of utmost importance. Any lack of communication or miscommunication during a crisis can lead to tragic circumstances for the business. A great topic for teams and companies to debate and create guidelines and response mechanisms to combat such issues.

2. Importance of Intranet

Intranet is a perfect platform to communicate business news and updates. As an internal business communication tool, it provides opportunities for information to be shared with the employees. Its importance can not be doubted. Taking up a topic like this one can help your team and colleagues truly understand the purpose behind deploying and managing the intranet within organisations.

3. Townhall and its benefits

This is often a forgotten mode of communication in many organisations. In today’s modern day of social media and other platforms, it is easy to forget the impact that a townhall can have on the employees of an organisation. An interesting presentation topic for business communication.

4. How to give an effective feedback

Giving feedback to your colleagues or team members can constitute one of the most essential types of communication as it ensures that the team has a healthy work relationship and there is no hindrance on the journey of achieving the common goal of the organisation. The best part about such a topic is that it is applicable across divisions and teams and can be useful irrespective for the background of your audience.

5. How to crack a business deal

Every organisation needs clients. Converting a potential lead into a successful client needs a lot more than business communication. However, understanding the need of your audience and communicating the right message, product or service that fulfils the requirement plays a key role in cracking a deal. It serves as a great topic for discussion on the importance of business communication among the sales team.

6. Managing relationship with you boss

There are many among us who don’t like their boss. Trust me, it is not uncommon! 🙂 But, part of the reason for the failure of a healthy relationship with your boss is business communication or the lack of it. A topic like this may not only enable you to come across colleagues who may resonate with your ideas, but also help improve relationships of your colleagues with their respective bosses.

7. Email Etiquettes

Let’s face it – email is the most common mode of communication among all employees in an organisation. Thus, it is of utmost importance that messages sent over an email communicate what was intended and not anything else. It is a great business communication presentation topic especially for the new employees who have recently joined your office.

8. How to communicate with your peers

Another important topic for most business settings. It is important for the employees to really understand the company’s policy on the work environment and communication among the employees. Having a presentation session on this business topic can be really helpful in setting up a healthy work environment for your employees.

9. Role of millennials in your brand success

I view this as a very interesting presentation topic for business communication. Why? Because, the role of millennials in the success of a brand is often not completely understood. With the onset of social media, millennials are finding it more and more easy to voice their opinion and impact a brand. This topic could serve as an interesting business communication presentation. 

10. Is the newsletter dead?

In this modern age where more and more information is consumed over digital mediums and the attention span of your audience is only diminishing, the importance of newsletter can form a good topic for not just a business presentation, but also include an interesting debate as an activity post your presentation.

11. Tips for successful business relationships with customers

Having a successful business relationship with customers goes way beyond just converting a potential lead into a customer. This is often a part of the business that gets missed out. Thus, considering this topic for your business communication presentation can be really fruitful.

12. Role of influencers for building a brand –

Social media has played a pivotal role of distributing the power to influence others from celebrities to individuals known as influencers. The role of an influencer is often not completely understood even though there are several influencers who now have the authority to influence your brand both positively and negatively. The lack of this understanding can impact the communication strategy of your brand. Thus, a very carefully curated session with this presentation topic for business communication can be highly effective in reaching success and achieving the goals of your business.

13. Brand guidelines and its importance

When we are talking about business communication, brand guidelines is a perfect topic as it sets the method of ensuring that the messaging and communication is consistent irrespective of which employee is engaging with a stakeholder outside your organisation. It is also really important that all employees understand the importance of consistent messaging.

14. Impact of social media for employees

We’ve come across several organisations that are struggling with leveraging their own employees across social media to create an awesome brand image. Furthermore, the impact of identifying the opportunities to leverage your employees towards a focused campaign is barely understood. Thus, considering this topic for your business communication presentation can be an eye opener for many within your organisation including business leaders.

15. Significance of company blogs

If you are a business communicator, you surely understand that each medium of communication is important as it often has its own pros and cons. Many believe that a company blog is turning out to be irrelevant. However, if a company blog is created with a correct strategy that is specific to a business, it can not just be successful but also push across customers. Taking up this presentation topic for business communication can, again, be a very interesting one. It may lead to an open debate and also help to work around and build upon your company’s existing communication strategy.

So there you have it. There is a lot to talk about when we need to share something useful on business communication. I would like you to consider these topics only as a conversation starter and build up from the brief pointers that we have mentioned. I also hope that you find the above topics really something that you can use and is effective in your business setting. Do let us know your thoughts in the comments below.

Our goal on this blog is to create content that helps YOU create fantastic presentations; especially if you have never been a designer. We’ve started our blog with non-designers in mind, and we have got some amazing content on our site to help YOU design better.

If you have any topics in mind that you would want us to write about, be sure to drop us a comment below. In case you need us to work with you and improve the design of your presentation, write to us on [email protected] . Our team will be happy to help you with your requirements.

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• Mastering Virtual Presentations: Five Strategies to Enhance Your Online Delivery Skills

Pre-pandemic, we were discussing the crucial skills young lawyers needed to master for success, and it’s striking to think that one of those was in-person presentation skills. While we have returned to face-to-face interactions, we have also learned that it’s imperative to enhance our virtual presentation abilities. We might assume that being adept presenters translates seamlessly to Zoom, but mastering online delivery requires a distinct skill set. Here are five ways to adapt your in-person prowess to the virtual realm, along with some bonus tips for virtual presentations:

• Record yourself in a mock Zoom session and review it critically. Pay attention to body language, eye contact, and overall presence.
• Rehearse extensively, especially if you’re accustomed to speaking spontaneously. Familiarize yourself with how you appear on camera and adjust accordingly.
• Start by presenting at smaller events or non-industry gatherings to ease any anxiety.
• Embrace virtual speaking engagements on topics you’re passionate about to gain valuable experience.
• Solicit input from friends and mentors, both on recorded and live presentations.
• Role-play scenarios with industry mentors to refine your delivery and handling of audience interaction.
• Identify engaging speakers and analyze their techniques. Adapt elements that resonate with your style.
• Attend webinars and virtual presentations, taking notes on effective audience engagement and presentation styles.
• Join online Toastmasters groups to refine your skills and receive constructive feedback.

Bonus Tips for Virtual Presentations:

• Ensure your microphone and camera are optimized for the platform you’re using, and conduct pre-event tech checks.
• Pay attention to lighting, background, and ambient noise to create a professional setting. As someone with two dogs, trust me, this can come up.
• Stand while presenting to enhance energy and engagement.
• Utilize interactive elements like polls or breakout sessions to involve your audience.

Virtual presentations are here to stay, so honing your communication skills in this medium is a worthwhile investment.

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Why entrepreneurs should master the art of media communication.

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Honing your media skills

In an ever-changing media landscape, opportunities for entrepreneurs to promote their brand and their values are in abundance. Positive media exposure can help to raise the profile of a business, and learning to navigate the complexities of the media world is a skill that is well worth investing time and effort in developing.

Media training is not just about facing a camera, a microphone, or a journalist for an in-person media interview. It’s a technique that teaches you the art of communication across multiple media channels, ensuring your messages are delivered clearly and with impact to your target audience. With greater visibility, your credibility is enhanced and so is the reputation of your business.

Jake Munday, CEO and cofounder of Custom Neon believes that every entrepreneur should do some media training, not just as a way of getting their message out there, but doing so effectively, confidently, and in a way that aligns with your business goals.

He says: “For competitive sectors like ours, media interviews provide a golden opportunity to showcase our brand, and our work, and build trust with our audience. Through training, you learn to navigate opportunities and challenges, ensuring you communicate key messages clearly, handle tough questions thoughtfully and respectfully, and make the most of every media interaction.”

In today’s society, political correctness can be a minefield, so training around what you should and shouldn't say, or how best to deliver your message is vital. Different media channels also require a different approach. TV and radio interviews can be daunting, and no matter how well prepared you think you are, once the camera is running, it is easy to lose your composure. Media training includes plenty of help preparing, practicing and staying calm in these situations.

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“A tailored approach to media relations will help you secure more opportunities and ensure that your story hits positively with your intended audience,” adds Munday. “Before preparing for any media, focus on understanding the unique audience, style, and norms of each platform, this is key to delivering your message in a way that resonates.”

Media training can take various forms, from online courses to group workshops. In the case of Kate Tompsett, owner of gift and homeware business Happy & Glorious , a media degree has proved invaluable, even though it is 24 years since she graduated from the program.

“It's surprising how relevant it still is to many aspects of my business,” she says. “There were practical aspects to the course, plus a real focus on developing strong writing, storytelling, and content creation skills, which serve me well when talking about my business. Having that knowledge around media has helped get me onto local radio, BBC Breakfast News, in the local and national press, weekly magazines, and most recently, BBC Radio 4.”

Training undertaken earlier in your career can also stand you in good stead when launching a new business. As a divorce lawyer by profession, Amanda Bell has done a lot of training in communication in the past. She says: “I'm used to dealing with difficult questions, from clients and other lawyers acting for my client's ex-partners. For a divorce lawyer, it’s part of the job.”

In 2022 Bell cofounded SeparateSpace , a legaltech business designed to make access to support for divorce more accessible. It offers a new way of approaching an old problem, so getting her voice out there to explain their aims was critical.

She says: “I did some media training last year, as part of an initiative for female founders, which has been invaluable in building up my confidence to speak to journalists. It has helped me think carefully about our messaging and how to get it across to our audience.”

Her efforts have paid off. In January the business was featured in the Sunday Times Magazine and more opportunities are in the pipeline. “My cofounder and I will be investing in more training to further develop our skills over the next few months,” adds Bell.

Getting the most out of your newly acquired media skills comes down to practice, and knowing where to find opportunities. This means being active searching for relevant journalist hashtags on social media, and being quick to respond. This process is less about directly promoting your business and more about finding the story that connects it to a wider audience.

“Never underestimate the power of smaller media opportunities,” adds Tompsett. “You never know who might be listening to that business podcast, local radio show, or browsing the local news, which could lead you much further on your journey.”

One of the downsides of being visible in the media, especially social media, is the scourge of trolling, and other negative behaviors that impact many business people. Lisa Johnson is the founder of That Strategy Co, which helps owners learn, grow and scale their online business. A global business strategist, with a strong online presence, she admits that trolling has been the hardest thing to deal with, personally and for many of her clients. She also admits that she never had any formal media training, and as a result, initially didn’t deal with the problem in the best way.

“The more visible you become, the more money you’ll make, but also the more negativity you attract,” says Johnson. “I didn’t have any formal media training - my training involved watching others and seeing what I liked about what they were doing. I think having media training does help with this problem because, before I learned to handle it effectively, I’d respond to the trolls’ comments, which made things even worse. Now I deal with it by ignoring it and also remembering that you’ll never have a hater on social media who is doing better than you.”

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