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Amazon Resume and Cover Letter Samples

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Amazon Cover Letter Example & How-To (2023 Guide)

Written by Mark DeGrasso

April 25, 2023.

Are you looking to land a job at Amazon? If so, you’ll need to create a standout cover letter that impresses the hiring team. In this comprehensive guide, we’ll show you how to write an effective Amazon cover letter that’s sure to get noticed. We’ll cover everything you need to know, from understanding the importance of a cover letter for Amazon, to crafting essential components of the letter, the proper format, and a step-by-step guide to writing it. Let’s dive in!

Understanding the Importance of a Cover Letter for Amazon

While some job seekers may think that cover letters are outdated, they still play a critical role in the hiring process, especially at Amazon. When you’re applying for a job at one of the world’s largest and most renowned tech organizations, a carefully crafted cover letter can make a significant impact. A great cover letter can demonstrate your passion for the company and show how well you understand Amazon’s mission.

Amazon is a company that prides itself on its innovation and customer obsession. Therefore, it’s crucial to show in your cover letter how you are aligned with these principles. One way to do this is by highlighting your experience in customer service or your ability to think outside the box when it comes to problem-solving. These are skills that Amazon looks for in its employees, and by demonstrating them in your cover letter, you’re showing that you’re a great fit for the company.

Why a well-crafted cover letter matters

First and foremost, a well-crafted cover letter showcases your written communication skills, which are crucial for most roles at Amazon. Your cover letter sets the tone for your interactions with the hiring team and demonstrates your ability to articulate your thoughts in a clear and concise manner. A strong cover letter can also highlight your personality and give the hiring team a glimpse into your life outside of work.

Another reason why a well-crafted cover letter matters is that it shows that you’ve done your homework. Amazon is a company that values its culture and its mission. By crafting a cover letter that aligns with these values, you’re showing that you’re invested in the company and that you’re not just applying for any job, but for a role at Amazon specifically.

Aligning your cover letter with Amazon’s leadership principles

Amazon prides itself on its leadership principles, which guide everything from the company’s decision-making processes to its hiring practices. When crafting your cover letter, it’s essential to align it with these leadership principles. Look for ways to demonstrate how your experience and values align with Amazon’s principles, including customer obsession, ownership, and innovation.

For example, if you have experience working in a customer service role, you can highlight how you went above and beyond to ensure that customers were satisfied with their experience. This demonstrates your customer obsession and your commitment to providing the best possible service. If you’ve worked on a project that required you to take ownership and lead a team, you can highlight this experience to demonstrate your ability to take ownership, one of Amazon’s key leadership principles.

In conclusion, a well-crafted cover letter is essential when applying for a job at Amazon. It showcases your written communication skills, highlights your personality, and demonstrates your alignment with Amazon’s leadership principles. By taking the time to craft a great cover letter, you’re showing that you’re invested in the company and that you’re the right person for the job.

Essential Components of an Effective Amazon Cover Letter

Now that we’ve explored why cover letters are essential and how to align them with Amazon’s leadership principles, let’s dive into the key components that make an Amazon cover letter effective.

Addressing the hiring manager

First and foremost, it’s crucial to address your cover letter to the hiring manager , not just “To Whom It May Concern.” This demonstrates that you’ve done your research and shows that you’re serious about the position. Do your best to find the hiring manager’s name, and address them personally. It’s also essential to follow any specific instructions provided in the job posting regarding how to address your cover letter.

For example, if the job posting specifies that the cover letter should be addressed to the hiring manager’s first name, make sure to do so. It’s important to pay attention to these details, as it shows your attention to detail and ability to follow instructions.

Showcasing your relevant experience

Your cover letter is an opportunity to highlight your most relevant experience and skills. Take the time to review the job description and identify specific qualifications that match your skills and experience. Then, use your cover letter to provide real-life examples of how you’ve demonstrated these skills in the past.

For instance, if the job posting requires experience in project management, provide specific examples of projects you’ve managed and the results you achieved. Use metrics whenever possible to quantify your impact.

Demonstrating your knowledge of Amazon’s culture and values

As we previously mentioned, Amazon places a strong emphasis on its leadership principles when it comes to hiring. Take the time to research these principles and find specific examples of how your experience aligns with them.

For example, if one of Amazon’s leadership principles is “Customer Obsession,” provide an example of how you’ve gone above and beyond to ensure customer satisfaction in a previous role. Your cover letter should also demonstrate your knowledge of Amazon’s overall culture and values, such as its commitment to efficiency and innovation.

Highlighting your problem-solving skills

Problem-solving is a critical skill for most roles at Amazon. Your cover letter should demonstrate your ability to identify problems and develop solutions.

For instance, if you’ve worked in a role where you had to troubleshoot technical issues, provide examples of how you identified the root cause of the problem and developed a solution. Be sure to provide specific examples of how you’ve used your problem-solving skills in the past, and how your approach directly impacted an organization or project.

Expressing your enthusiasm for the role

Finally, it’s essential to express your enthusiasm for the role and the company as a whole. Cover letters should convey a sense of excitement and passion, so be sure to convey any specific reasons why you’re excited about the opportunity.

For example, if you’re applying for a role in Amazon’s sustainability department, express your passion for environmental sustainability and how you’re excited to contribute to Amazon’s efforts in this area. It’s also essential to use a positive tone and express your gratitude for the opportunity to apply.

By following these key components, you can create an effective Amazon cover letter that showcases your skills, experience, and passion for the role.

Amazon Cover Letter Format and Structure

As you prepare to write your cover letter for Amazon, it’s crucial to understand the format and structure that will make it successful. A well-crafted cover letter can help you stand out from other applicants and increase your chances of getting hired. Here are some tips to help you choose the right format, structure your letter for maximum impact, and maintain a professional tone throughout.

Choosing the Right Format

When it comes to cover letter formats, there are three primary options to choose from: block, modified block, and semi-block. The block format is the most traditional, with all content left-aligned and separated by single spaces. The modified block format is similar, but the date, return address, and closing are all right-aligned. The semi-block format is a hybrid of the two, with paragraphs indented and only the return address and closing right-aligned.

Choosing the right format is important because it can affect the overall look and feel of your letter. Consider the company culture and the role you’re applying for when deciding which format to use. For example, if you’re applying for a creative role, a semi-block format may be more appropriate, while a traditional block format may be better suited for a more conservative company.

Structuring Your Cover Letter for Maximum Impact

Once you’ve chosen a format, it’s time to structure your letter for maximum impact. A well-structured cover letter should include an introduction, body, and closing. The introduction should grab the reader’s attention and provide a brief overview of what you’ll cover in the body of the letter. It’s a good idea to mention the specific role you’re applying for and why you’re interested in it.

The body of your letter should be broken down into relevant sections, with each section addressing one of the essential components of the job. For example, you might have a section that highlights your relevant experience, another section that discusses your skills and qualifications, and a final section that explains why you’re a good fit for the company culture.

Finally, your closing should reiterate your enthusiasm for the role and thank the reader for their time. Make sure to include your contact information and encourage the reader to get in touch if they have any further questions.

Tips for Maintaining a Professional Tone

Throughout your cover letter, it’s important to maintain a professional tone. Avoid using contractions or overly casual language, as this can make you appear unprofessional. Use proper grammar and punctuation, and proofread your letter carefully to catch any errors.

It’s also important to avoid using clichés or overly generic statements. Your cover letter should be specific and tailored to the company and role you’re applying for. Do your research and find out as much as you can about the company and the role, and use this information to craft a personalized and effective cover letter.

By following these tips, you’ll be well on your way to crafting a successful cover letter for Amazon. Good luck!

Step-by-Step Guide to Writing Your Amazon Cover Letter

Are you interested in working for Amazon? Crafting a cover letter that stands out can be the key to getting your foot in the door. In this guide, we’ll take you through the essential components and formatting of a cover letter and provide a step-by-step approach to help you write the perfect letter.

Step 1: Research the job and company

Before you start writing, it’s crucial to research the job and company thoroughly. Look at the job posting and identify the specific requirements and qualifications you need to address. Research the company’s history, culture, and leadership principles to get a sense of how you can align your experience with their values.

For example, if you’re applying for a marketing role at Amazon, you might want to research the company’s marketing strategies and campaigns. This will give you insight into the skills and experience they’re looking for and help you tailor your letter accordingly.

Step 2: Craft a compelling opening paragraph

Your opening paragraph is your chance to make a great first impression. Consider starting with a question or a bold statement that sets the tone for the rest of the letter. For example, you might start with something like:

“Do you want to be part of a company that’s changing the world? If so, I believe I’m the perfect candidate for the marketing role at Amazon.”

Provide a brief overview of your experience and qualifications and explain what makes you uniquely qualified for the position. This will help you stand out from other applicants and show the reader why you’re a great fit for the job.

Step 3: Showcase your relevant skills and experience

The body of your letter should be broken down into relevant sections that demonstrate your skills and experience. Use specific examples and metrics to highlight your achievements and provide context for your work. Be sure to address any specific requirements or qualifications listed in the job posting.

For example, if the job posting requires experience with social media marketing, you might include a section that highlights your experience managing social media campaigns and growing followers on various platforms.

Step 4: Explain why you’re a great fit for Amazon

Your cover letter should demonstrate how your skills and experience align with Amazon’s values and leadership principles. Explain why you’re excited about the opportunity to join the company and how you can contribute to its growth and success. Provide specific examples of how your skills and experience directly align with the company’s goals and mission.

For example, if Amazon values innovation and customer obsession, you might highlight a project you worked on that resulted in a new product or service that exceeded customer expectations.

Step 5: Close with a strong call to action

Finally, your closing paragraph should reiterate your enthusiasm for the role and thank the reader for their time. Be sure to include a strong call to action, such as asking to schedule an interview or providing your contact information for follow-up. It’s also essential to proofread your letter carefully and ensure it follows the correct format and structure.

Remember, your cover letter is your chance to showcase your skills and experience and stand out from other applicants. By following these steps and tailoring your letter to the job and company, you can increase your chances of landing an interview and ultimately, the job at Amazon.

Final Thoughts

Creating an effective cover letter is essential for securing a job at Amazon. By understanding the importance of a cover letter, aligning it with Amazon’s leadership principles, and following the proper format and structure, you can create a standout letter that demonstrates your skills and experience. Follow our step-by-step guide and use the essential components we’ve discussed to craft an Amazon cover letter that’s sure to impress the hiring team. Good luck!

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Resume writing tips from an Amazon recruiter

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Few can deny that resume writing feels awkward and complicated—that’s normal! Most people are not great at self-marketing, but they can learn strategies to help them improve. With this in mind, we reached out to an Amazon recruiter to demystify the process of writing a resume and applying for a job.

DJ Cabeen, a recruiter at Amazon, has reviewed thousands of resumes in his career. In this video, he shares his perspective and tips for job seekers who are applying to Amazon or any other company.

Cabeen answers key questions that people face when they write their resumes, including:

• Can my resume be two pages?
• Should I add my photo?
• What file format should I use?
• What details should I include?
• How can I make my resume stand out?
• What should be included in my summary?
• How can I use my LinkedIn profile?
• What professional experience should I include?
• What can I do about the gaps in my work experience?
• Should I include a cover letter?
• Can I reach out to recruiters and hiring managers?
• What if I have little or no work experience?
• Should I tailor my resume for a specific job?

Learn more about interviewing at Amazon .

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I’m an Amazon director who’s held 12 different roles in my 23 years at the company. Here are 4 tips to making a successful career change.

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How to Get a Job at Amazon: Job Application, Interview & More

• Kaja Jurcisinova , 
• Updated January 20, 2023 11 min read

It's a company that started as a small business that sold books online. Now, they're globally successful and famous for their extremely quick deliveries , a streaming platform, and, well, Alexa. And it's owned by a bald billionaire. Even if we hadn't mentioned the company's name, you'd probably already know who we're talking about . It's Amazon.

If you're reading this article, you're probably interested in becoming a part of Amazon's success story. Or do you want to have a major company known by everyone listed on your CV?

In any case, this article will give you step-by-step instructions about how to get a job at Amazon.

Whether it's a position at Amazon customer service, Amazon delivery, or Amazon logistics department — here, you'll learn how to apply for a job at Amazon and write the perfect Amazon resume.

This guide will also teach you how to nail an Amazon job intervie and show you a resume sample written by a real person who got hired at Amazon last year. 

Table of Contents

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Amazon in a nutshell

Why to get a job in amazon, how to apply for a job at amazon, amazon job positions, amazon job requirements, how to prepare for a job interview at amazon, amazon resume and cover letter tips (+ resume example), how much does amazon pay (amazon salaries), what is it like to work at amazon is it hard.

In 1997, during the early days of internet shopping, a company for selling books online named Amazon was established in 1994, the U.S., Washington state. The headquarters are located in Seattle. 

The company grew significantly over the years and expanded its product portfolio.

These days Amazon offers many products and services, including premium express delivery of countless products, the e-reader Kindle, and a streaming service. 

By offering extremely quick deliveries, easy access to all necessary products, and a wide international reach, they became the number one online retailer in the world. 

Its founder, Jeff Bezos is currently one of the richest people on the planet. Until 2020, he was THE richest person in the world. 

At the moment, Amazon employs more than half a million people in the U.S. alone.

Want to make your own Amazon resume?

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• A major global brand on your resume.
• Numerous employee benefits. In the U.S. these benefits include: health care insurance, maternal/paternal leave, adoption assistance, restricted stock units, Amazon employee discount;
• Flexibility when it comes to the place of residence.  Due to the number of locations around the world, you can choose to apply for work in a branch located close to you. Amazon also offers a limited amount of remote job opportunities/working from home arrangements.

But obviously, working at Amazon is not all rainbows and unicorns, especially if you're looking for a job as a warehouse worker. There have been numerous scandals reported over the past couple of years regarding worker safety, intimidation, and anti-unionization efforts.

Anyway, in the end, it's up to you what you do with this information. We just thought you might want to know that.

When applying for a job at Amazon, follow this step-by-step guide:

Here, you will find all Amazon job listings. Based on your preference and qualifications, you can decide in which department and what location you want to work. 

You can find it at the top of the page. Alternatively, click on one of the job categories presented below the toolbar. Remember, Amazon is a huge global company with offices all around the world. There are thousands of work opportunities. The key here is to read the Amazon job description properly to see if you're a good match for a given position. 

After you find an attractive vacancy on their internet page, you can use the Amazon online application form. Just click the button "Apply now" and follow the instructions. You'll have to create an Amazon account on their web page if you already don't have one. You'll also have to attach your resume if it's required for the position.

After you selected a fitting role and finished and sent an online application,   all you have to do is wait. Amazon will contact you and invite you for an interview in case of interest. Don’t wait for rejection and don't refresh your Amazon job application status five times a day. Due to the high number of submitted applications, they won't contact you if your application wasn’t successful. 

Alternative ways to find Amazon vacancies

• Recruitment.  Amazon places a lot of emphasis on physical recruitment. If this appeals to you, you can visit one for their recruitment sessions, whether public ones or those in colleges or the military. For military recruitment, go and see details at the Amazon military recruitment page .
• Hiring fairs.  Have a look and see if there's a large hiring fair close to you. Some fairs are invitation only, others you can just walk in. In this way you can get employed for warehouse work, either full-time or part-time. Many people get hired on the spot.
• Networking.  If you know someone who already works at Amazon, don't hesitate to reach out to them. Inquire about the position and work culture so you can find out if Amazon is the right fit for you. If you decide to go for it, also ask the person for a reference! Having a referee on the inside significantly increases the chances of getting the Amazon job. 

If you want to work at Amazon, you have a wide variety of positions to select from — based on your education, experience, qualifications, or special skills.

You can choose from 34 job categories. For example, you can apply for a job in: 

• Design department
• Amazon administrative support department
• Data Science department
• Customer service department
• Editorial, Content, and Writing department
• Economics department
• Supply Chain Management department
• HR department

If you don't have experience, specialization, or a university degree, you can opt for:

• Warehouse work: All you have to do is to be is over 18 years old, have high school a diploma, and have a negative drug test.
• Amazon delivery driver job:  For this, you don't need a special driving license. However, you have to be at least 21 years old to start a courier career . 

As you can see, the options are plenty. So if you're wondering if it's hard to get a job at Amazon, the short answer is NO.

The spread of the pandemic and the consequent expansion of home deliveries also contributed to Amazon's growth. Because of that, Amazon needed to hire more people than ever.

On the other hand, there are limitations, such as specific qualifications or the need to have a university degree for certain positions. Scroll down to see which ones!

• Having a degree is a plus , in some departments (such as Business or IT) it's not a must. What matters are the skills necessary.
• Being an adult. As of 2022,   Amazon hires only adults. That is, people who are above 18 years old.

Amazon part-time and student jobs 

If you want some side money as a university student  or are looking for a second job, Amazon part-time job may be the right solution for you. 

There are plenty of Amazon part-time job offers, whether in higher management or IT departments, or warehouse.

Just select one of the hundreds of options and don't forget to tick the part-time option in the search bar located on the left when you're scrolling through Amazon's job offers. The available vacancies will show up. 

Amazon offers special employment programs for students , in both undergraduate and graduate schools. Taking an opportunity like this not only improves your student budget but also significantly enhances the quality of your resume.

Having an Amazon student job on your CV will make your job search easier once you're a fresh graduate.

Amazon internships

You can apply for the classic   internship option in various departments.

This option is available for bachelor's, master's, and also Ph.D. students. The Amazon internship usually takes place over summer and lasts around 3 months. 

Also, Amazon's internships are paid and often offer a bonus for relocation. If you don't want to move, some internships are held as online/remote. 

Now, when you applied for the right vacancy and got called for an interview, you're probably wondering how to nail it.

But an interview at Amazon is no different from an interview at any other company. 

• Research the company's   website thoroughly. Be prepared for the usual interview questions. Have look at the  About company section . 
• If you're wondering what to wear to an Amazon interview, the usual rule applies. Dress politely. 
• Always thank the Amazon recruiter/hiring manager via email after the interview is over. 
• Amazon uses   behavioral-based interviews. This means the hiring manager will test and observe your reactions, thoughts, and behavior in certain work situations. Get ready to be tested on how you would react in various hypothetical work scenarios. 
• Research and learn the famous  14 principles of  Amazon’s leadership  before the interview. Understand the company values and figure out what kind of approach towards challenges is expected from you. 
• Additionally, you will be also asked to do an  online assessment.  On its website, Amazon writes that “online assessments as one way to help us get to know you better, and we design them to measure key characteristics required for success in a role.”  Here's a useful guide how to prepare for online pre-employment tests .
• If you're interviewing for a more technical job position (for example in software engineering),   get ready to demonstrate your skills.  

Finally, prepare for the most common Amazon interview questions : 

• Why Amazon?
• Which leadership principle of Amazon do you connect with most?
• Do you know who the Amazon CEO is?
• Tell me about a time you faced a crisis at work .
• Describe (Amazon product or service relevant to the role) as you would to a prospective customer.

Amazon, Nike, Volvo?

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Cover letter tips

Amazon is not your classic company! So good news — they don't allow a cover letter ! One less worry for you. 

Amazon resume tips 

What if I told you that you don't even need a resume at all times? 

• For getting hired at the Amazon warehouse, you don't need a resume at all! Your photo ID should be enough. But get ready for a drug test. 
• However, for other positions in other departments, get your resume ready. Especially, if these positions require years of experience or special training. 

Amazon claims that if you create an online application where you include a summary of your experience, skills, and successes, you don't even have to include a resume at all. 

Instead, you'll be asked to upload your  LinkedIn profile information.  

If you have examples of your work, don't upload them to your online application either. Rather, include links to your work. 

However, we do advise you to include a resume, especially if you're striving for higher or more competitive positions. If you want to know how to write a truly great resume, have a look at this comprehensive resume guide . 

Learn what they're expecting for a specific position and adjust your resume accordingly.  

• a short profile where you list the qualities that are desired;
• a skills section,  especially if you're applying for a technical position;
• the  work-experience section  in which you  elaborate on your responsibilities and skills;
• achievement and certificate section is always a plus;
• education, including grades if they're exceptional (only if you're still a student or fresh graduate);

Amazon resume example

For more tips and inspiration, have a look at the resume sample made by a real person who got hired by Amazon in 2021! 

Software Development Engineer at Amazon Resume Sample

This resume sample was contributed by a real person who got hired with Kickresume’s help.

Do you want a resume that is as cool as this one? Use one of the  Kickresume resume templates .

And if you want even more inspiration, browse through our countless Kickresume resume samples.

Well, again, depends on your role. Amazon employees make based on the department in which they are. 

The general rule is that any full-time or part-time Amazon employee won't make less than $15/hour.  

You can also add benefits, such as a share of Amazon stocks, into the mix. In some places, you can even receive a starting bonus worth up to $3000 when signing up. 

Recently, Amazon increased their hourly salary to $18/hour for newcomers. 

Of course, if you're in higher management/work in headquarters, expect a higher salary.

Here's a list of Amazon positions with respective salaries: 

• Senior Manager  $161,357/year
• Software Engineering Manager  $173,819/year
• Cargo Handler  $15.48/hour
• Warehouse Worker  $16.21/hour
• Packer  $15.71/hour
• Pharmacy Technician  $32,398/year
• Pharmacy Assistant  $31,792/year

Now, you may be asking — "Great, I know how to apply for a job at Amazon. But how is it to work there? Is it hard to work there?"

Well, since it's such a large company with thousands of different roles, the answer to this question varies. The challenge will vary based on your job. 

Generally speaking, Amazon pays well but expects commitment, hard work, and one has to expect rather long working hours shifts. 

Thus, Amazon may not be an ideal company for you, if you like a slow-paced and stress-free work environment.

Final tips for working at Amazon 

• During your first day at Amazon , keep in mind that you can make a good impression only once. Most importantly — don't hesitate to ask your new manager for help or advice, this is your chance to learn!
• Don't be scared and negotiate your salary  at Amazon. It's most certainly possible!
• Work hard.  Amazon is not a place for slow or lazy workers. Remember, you're doing this in exchange for good pay. 

Now, that you know everything about applying for a job at Amazon, don't hesitate, to write that resume and apply for your dream Amazon position!

Or, if an Amazon job doesn't seem like your cup of coffee,  what about applying for a job in Starbucks ? However, in case you're less into working as a barista and more into technologies, applying for a position at Tesla , Google , or SpaceX might be a better call for you.

FAQ: How to Get a Job at Amazon

Amazon work hours shift hours vary based on whether you work part-time, or full-time. There are also slight differences based on the country in which you live and the local work law.

Generally speaking, in the U.S. a full-time employee at Amazon works 10hours/day, 4 days a week. Amazon also offers more flexible working hours. However, it depends on the location and a specific branch, as well as your position within the company. Therefore, always ask for specifications during your  interview .

Yes. Amazon states that they are a company that values diversity. They are open to candidates from varied backgrounds and with varied health complications or disabilities.

Offering accommodation to their employees is not a norm at Amazon. On the other hand, for their employees with disability, Amazon does offer an accommodation service with additional accessibility features. You can find more information on the Amazon US disability accommodation section.

An absolute no. Amazon is an international company with branches all around the U.S. (and the world). 

Despite a few controversies, generally speaking, thanks to a variety of open positions, good pay, an easy admission process, and a large amount of offered benefits, Amazon is undoubtedly an attractive employer; especially for those, who are willing to work hard. 

Kaja Jurcisinova is a junior copywriter at Kickresume. Kaja completed her undergraduate degree in Art History at the University of St Andrews in 2018 and graduated with a Master’s in Arts and Culture from the University of Groningen in 2021. She was an intern at multiple cultural institutions across Europe, including the Dutch Museum Association in Amsterdam, the Matter of Art Biennale in Prague, and the European Cultural Centre in Venice. At the moment, she resides in Visby on the Swedish island of Gotland.

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Amazon Customer Service Cover Letter Example

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You should start your Amazon Customer Service cover letter by addressing the hiring manager directly, if possible. Begin by expressing your interest in the position and your enthusiasm for the company. For example, "Dear [Hiring Manager's Name], I am excited to apply for the Customer Service position at Amazon. As a frequent user of Amazon's services, I am impressed by the company's commitment to customer satisfaction and would love to contribute to this effort." This introduction shows that you've done your research, you're passionate about the company, and you're eager to contribute to their mission.

The best way to end a cover letter for Amazon Customer Services is by expressing enthusiasm for the potential opportunity, reiterating your relevant skills, and showing eagerness for a follow-up. For example: "I am excited about the possibility of bringing my customer service skills and dedication to a dynamic team like Amazon's. I look forward to the opportunity to discuss how I can contribute to your customer satisfaction goals. Thank you for considering my application." This ending is effective because it reaffirms your interest in the role, highlights your relevant skills, and shows that you are proactive about moving forward in the hiring process.

In a cover letter for Amazon Customer Services, the following elements should be included: 1. Introduction: Start with a brief introduction about yourself and the position you are applying for. Mention where you found the job posting or how you came to know about the vacancy. 2. Relevant Experience: Highlight your previous customer service experience, if any. Discuss specific roles where you have excelled in customer service and how these experiences have prepared you for a role at Amazon. 3. Skills: Amazon values skills such as problem-solving, communication, and the ability to work under pressure. Highlight these skills and provide examples of when you have demonstrated them in the past. 4. Knowledge about Amazon: Show that you have done your research about Amazon's customer service. This could include mentioning Amazon's customer-centric approach, its leadership principles, or its mission to be Earth's most customer-centric company. 5. Personal Connection: If you have a personal connection to Amazon or its services, mention it. This could be anything from being a long-time Amazon customer to admiring Amazon's commitment to innovation. 6. Conclusion: Conclude by expressing your enthusiasm for the role and your eagerness to contribute to Amazon's customer service team. Thank the reader for considering your application. Remember, the cover letter should be concise, professional, and tailored specifically to the role and company. It's your chance to show Amazon why you would be a valuable addition to their customer service team.

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Customer service associate resume example.

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Inbound call center resume example, try our ai cover letter generator.

Amazon Delivery Driver Cover Letter Examples

Use these Amazon Delivery Driver cover letter examples to help you write a powerful cover letter that will separate you from the competition.

Amazon delivery drivers are responsible for delivering packages to customers’ homes and businesses. They need to be able to work independently and be familiar with the area.

To be a successful Amazon delivery driver, you need to have a good driving record and be able to lift heavy packages.

Use these examples to write a cover letter that will help you get the job.

Formal/Professional Writing Style Example

With years of experience in logistics and delivery, I am confident that my skill set and passion for customer service would be a perfect fit for the role of an Amazon Delivery Driver.

Having started my career as a van driver, I gradually moved up the ranks and took on more responsibility, eventually managing a team of drivers. This experience not only honed my driving skills but also equipped me with a comprehensive understanding of route planning, time management, vehicle maintenance, and regulatory compliance. As a result, I am quite familiar with safe driving practices and possess a clean driving record.

During my tenure in logistics, I have consistently prioritized customer satisfaction, ensuring that packages are delivered promptly and professionally. My strong communication skills and ability to quickly adapt to unexpected circumstances have enabled me to excel in high-pressure environments. Furthermore, I am an expert in using GPS navigation systems and have experience using handheld scanning devices.

At Amazon, I know that success is defined by the ability to meet the ever-increasing demands of the customer base. As such, I am eager to bring my dedication and problem-solving abilities to the table and become a part of the fulfilling work culture that Amazon is known for.

In conclusion, I am excited about the opportunity to contribute to Amazon’s mission of becoming the world’s most customer-centric company. I would be delighted to discuss my experience and qualifications further in an interview. Thank you for considering my application, and I look forward to the possibility of joining your team.

[Your Name]

Entry-Level Writing Style Example

As someone who is highly motivated, punctual, and committed to providing exceptional delivery services, I am excited about the opportunity to join Amazon’s team and contribute to the company’s reputation for outstanding customer service.

As a recent high school graduate, I understand the importance of dedication and hard work, which are qualities that I believe will make me an exceptional candidate for this role. During my high school years, I was an active member of various clubs and organizations that required teamwork, problem-solving, and time management skills. I maintained a part-time job as a grocery store cashier while balancing my academic responsibilities, and gained hands-on experience in providing superior customer service. Through these experiences, I have developed strong communication skills and the ability to adapt quickly to new situations.

I am confident that I have the physical stamina and navigational skills required to excel in the Amazon Delivery Driver position. My strong work ethic, attention to detail, and focus on safety will ensure that packages are delivered efficiently and securely. Furthermore, I possess a clean driving record and a dedication to providing an exceptional experience for Amazon customers.

I would be thrilled to discuss this opportunity further and to demonstrate how my skills align with the requirements of the Amazon Delivery Driver position. Thank you in advance for your time and consideration.

Networking/Referral Writing Style Example

I was referred to this opportunity by my close friend and current Amazon employee, John Doe, who believes that my skills and experience make me an ideal candidate for the role. John has spoken very highly of Amazon’s commitment to customer service, and I am excited to contribute to this mission as a Delivery Driver.

As a professional driver with over five years of experience in various roles, I have a proven track record of punctuality, efficient route planning, and exemplary customer service. My strong work ethic and dedication to delivering packages accurately and on time make me well-suited for a position with Amazon.

Moreover, my experience working with diverse clientele has honed my communication and problem-solving skills, which I believe are essential in ensuring customer satisfaction in fast-paced environments like Amazon. Furthermore, I am familiar with using navigation systems and have a clean driving record, demonstrating my commitment to safety on the road.

I would be thrilled to become a part of the Amazon delivery team and contribute to the company’s outstanding reputation for excellent service. Thank you for considering my application, and I look forward to the opportunity to further discuss my suitability for the role.

Enthusiastic/Passionate Writing Style Example

As an avid Amazon customer and someone who understands the importance of e-commerce in today’s fast-paced world, I find myself fully aligned with Amazon’s mission to provide convenient, reliable, and efficient delivery services to customers across the globe. Combine that with my love for driving and interacting with diverse groups of people, becoming an Amazon Delivery Driver seems like the perfect opportunity for me to contribute towards making a positive impact on countless lives.

My experience as a delivery driver for a local courier company has instilled in me a strong work ethic, exceptional time management skills, and a keen sense of responsibility. In my previous role, I consistently maintained an on-time delivery rate of over 98% and earned multiple commendations for my outstanding customer interaction skills. Furthermore, my familiarity with GPS navigation systems and my excellent driving record make me a strong candidate for this position.

As an Amazon Delivery Driver, I am eager to become an indispensable asset to your team, not only by delivering packages with punctuality and efficiency but by also embodying the Amazon values of customer obsession, long-term thinking, and operational excellence. I am confident that the energy, enthusiasm, and dedication I bring to the role would significantly contribute to Amazon’s ongoing success and commitment to customer satisfaction.

Thank you for considering my application. I am excited about the possibility of becoming a part of Amazon’s exceptional delivery team and would welcome the opportunity to further discuss my qualifications and passion for this role in an interview.

Problem-Solving Writing Style Example

Having closely followed Amazon’s rapid growth and dominance in the e-commerce industry, I am aware that timely, accurate, and customer-focused deliveries are crucial to your continued success. It is also apparent that this thriving organization faces challenges in terms of meeting customer expectations, both in an expanding market and during peak seasons, such as holidays. As an experienced delivery driver with a solid track record of meeting and exceeding performance targets, I am confident in my ability to contribute to solving these challenges and further enhancing Amazon’s reputation for prompt and reliable deliveries.

Over the past three years, I have gained valuable experience in the logistics industry, successfully transporting various types of materials – from perishable items to fragile equipment – across diverse routes while ensuring that customer expectations were consistently exceeded. My strong familiarity with GPS navigation systems and route mapping tools allows me to identify the most efficient paths, enabling me to capably handle high-pressure situations and tight delivery windows. In addition, my previous roles have honed my skills in vehicle maintenance, further ensuring that I can provide seamless, uninterrupted service.

As an adaptable individual with exceptional customer service skills, I anticipate that I can also positively represent Amazon in its interactions with customers. My ability to communicate clearly and effectively in both written and spoken English, combined with my polite and professional demeanor, will ensure that I can address inquiries and resolve customer concerns in a manner that strengthens the trust they place in Amazon.

I am excited about the prospect of using my skills to contribute to the continued growth and success of Amazon as a Delivery Driver. Thank you for considering my application. I look forward to the opportunity to discuss my candidacy further.

Storytelling/Narrative Writing Style Example

As a child, I would excitedly wait for the delivery truck to arrive and bring the much-anticipated packages to our doorstep. The driver, Mr. Thompson, always had a warm smile and a friendly word to share, making the experience all the more delightful. It was then that I realized the impact a simple delivery could have on people’s lives, and I knew I wanted to be a part of that experience.

Years later, while working as a delivery driver for a local courier service, I found myself delivering a package to a young girl on her birthday. She had been eagerly awaiting the arrival of her present all day, and I could see the excitement in her eyes when I pulled up to her house. As I handed her the package, she squealed with joy and hugged it tightly. That moment reminded me of my own childhood and the magic that Mr. Thompson brought to each delivery.

With over five years of experience in the logistics industry, I have honed my skills in navigating various routes, ensuring timely deliveries, and maintaining a strong work ethic. My familiarity with GPS devices and excellent customer service skills make me an ideal candidate for this role.

I believe that working as an Amazon Delivery Driver would allow me to continue spreading joy through each delivery, while also contributing to the success of a company that consistently prioritizes customer satisfaction. I am confident that my passion for the job, combined with my skills and experience, would make me an invaluable asset to your team.

Thank you for considering my application. I look forward to the opportunity to further discuss my qualifications and how I can contribute to the success of Amazon.

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When can you start, get a raise this weekend., hourly opportunities at amazon.

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Sample cover letter for Full Time position at amazon

An internship with Operations Team at Amazon is in line with the career progression, that I am consciously trying to build.

After completing my education at IIT(BHU), I joined Wipro as part of a fast track management program. After spending some time in the organization, I realized that, in order to understand the heart of the business of an organization, I must understand the operations of the company. With this enthusiasm and sustained efforts, I successfully forayed in the Retail Sales Operations team. The role helped me gain a perspective of Wipro’s operational challenges and opportunities. To develop my skills for a full fledged career in operations management, I chose to join NMIMS for further education.

In order to realize the real challenges of operations, I need to be a part of an organization like Amazon, where operations are the backbone of business. The operations team at Amazon provides ample learning opportunities, as it deals with every aspect of supply chain which includes inventory planning, warehouse management, transportation, customer returns and customer service. In the long run, such a holistic experience in operations, with a focus on the ultimate goal of customer delight, will pave my way for a leadership position in operations management.

The perfect blend of working on process improvements, by use of analytics while working with cross functional teams is an unique feature of the internship at Amazon.

I am confident that my skills and previous experience are in line with the expectations of Amazon.

At Wipro, I was responsible for sales analytics and improving operational sales parameters. I had to work with 20 client teams of the Retail vertical. I led review meetings with the sales teams of each account, where we identified and discussed the loopholes in the sales performance and ways to improve them.

Thus, I have an experience of working with multiple teams and excellent oral and written communication skills. By interacting with multiple account sales teams, I have closely experienced the criticality of customer satisfaction to win deals. I had taken voluntarily taken up the responsibility of mentoring a new sales operations team for consumer goods vertical. I was highly appreciated by senior management for learning quickly and taking ownership at work. I have secured 100% in Mathematics in class XII and State Rank 4 in Madhya Pradesh in the Regional Mathematics Olympiad. I have leveraged the numerical and analytical abilities in performing sales analytics at Wipro.

I aspire to be part of an organization which supports dynamism, open culture and provides challenging opportunities. Amazon stands for and nurtures such a work culture. Amazon’s advent in the infant Indian e-commerce market provides high growth opportunities in future. I wish to be a part of the world leader in online retail and contribute in its India story to realize the goal of making Amazon the Earth’s Most Customer Centric Company.

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Amazon Warehouse Associate Cover Letter Example

An Amazon Warehouse Associates’ primary responsibility is to process, package, and ship orders accurately according to the information provided. He inspects ingoing and outgoing shipments for the Company branch. He is responsible for organizing stocks and maintaining inventory. He Inspects the products for defects and damages and also replaces them whenever necessary.

Writing a cover letter for your dream job can be a very difficult task. Present your best Amazon Warehouse Associate Cover Letter using our cover letter samples. Our proprietary cover letter generator will make things easier for you and will help you get your dream job.

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What to Include in a Amazon Warehouse Associate Cover Letter?

Roles and responsibilities.

An Amazon Warehouse Associate keeps the warehouse clean and organized on a daily basis and contributes ideas on ways to improve and optimize warehousing procedures . He checks and verifies customer invoices and makes sure that the procedure abides by all company safety and hygiene regulations. He also receives and unloads inventory items appropriately.

• Processing, packaging, and shipping orders accurately.
• Ensuring that stocks and inventory are well-organized and maintained.
• Examining and inspecting products for defects and damages.
• Receiving, unloading, and arranging inventory items appropriately.
• Discharging duties in strict compliance with amazon safety and hygiene regulations.
• Actively participating and contributing ideas on ways to improve and/or optimize warehousing procedures.
• Following the state health and safety regulations and practices.

Education & Skills

Additionally, the cover letter for Amazon Warehouse Associate should mention the following skillset :

• Strong organizational skills.
• Thorough knowledge of productivity tools.
• Excellent organizational skills and attention to detail.
• Time management skills.
• Strong and accurate data entry skills.
• Ability to maintain accurate and precise records.

Successful cover letters for Amazon Warehouse Associate often mention the following qualification(s):

• High school diploma or GED; proven warehouse experience in a related role.

Amazon Warehouse Associate Cover Letter Example (Text Version)

Dear Mr./Ms.,

This letter is regarding my interest in applying for the post of Amazon Warehouse Associate at Amazon. My two years as an Accounting Controller at [YYY Company] aligns well with the expertise and qualifications you are seeking at your company. I am certain I would make a valuable addition to your company.

Amazon is a leading multinational conglomerate company and is held in high regard in various fields and genres. The flexible and supportive work environments at Amazon with ample opportunities for career development and growth is noteworthy. I am certain that I can exceed your expectations for this role and can be a useful asset in your branch.

In my current role as the Warehouse Junior Associate at [YYY Company], I perform the following tasks and duties:

• Correspond with various teams about defects within Inbound and Outbound products.
• Problem Resolution with vendors and clients.
• Training junior associates in multiple departments.
• Participation within production meetings.
• Ensure accuracy by completing documentation of the processed order and its subsequent delivery.
• Inspect product load for accuracy.
• Maintain quality and inventory control by following rules and regulations.

I have strong organizational and communication skills acquired as a result of my experience. I have the required skill set for this job. My previous experience has prepared me to excel in this role and I am confident that I can significantly benefit your company.

Thank you for your time and consideration.

Sincerely, [Your Name]

An ideal Amazon Warehouse Associate Cover Letter should optimize career qualifications and expertise. Address the recruiting manager by name to sound professional. Work experience and skills should be highlighted to help you be more prominent than others. In addition to the cover letter, create a resume using our Amazon Warehouse Associate Resume Sample to increase your chances of getting the job.

Customize Amazon Warehouse Associate Cover Letter

Get hired faster with our free cover letter template designed to land you the perfect position.

Create your Europass Cover Letter

Europass helps you to develop a structured, consistent and professional cover letter guiding you through each step. You can create new cover letters or edit existing ones using the Europass tool to create and edit cover letters.

How does Europass help?

Europass will guide you step by step through the process to help you create a good cover letter with all the essential information. You can create, store and share cover letters in 31 languages , choose from different templates to customise your application and share them easily from your Europass Library . 

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How to write a good cover letter

A cover letter should highlight your motivation to apply for a specific job or opportunity, and demonstrate why you consider yourself to be the best candidate. Your cover letter should refer to particular examples in your CV and describe why these are relevant for the job vacancy you are applying for.

Read carefully

Read the vacancy notice carefully and highlight the skills that relate to the requirements of the position in your cover letter.

Use keywords

Use the keywords when you list your soft skills as mentioned on the vacancy notice (punctual, organised, team-player and so on).

Have short and clear paragraphs that show different aspects clearly.

Get to know the employer

Take time to research the employer to gain valuable insights into the culture of their organisation and make references in your cover letter to one or two key points.

Keep it short

You cover letter should not be longer than one page.

• First paragraph - why you are motivated to apply for the position,
• Second paragraph - how you are the most suitable candidate for the position, and
• Third Paragraph - why the company is a good match for you.

Use formal tone

Use a formal, polite tone and make sure there are no spelling mistakes.

Use simple fonts

Use simple non-decorative font styles, normal font-sizes (11-12) and optimal spacing (1 or 1.5).

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Admissions, Recruitment, and Financial Aid Officer

How to apply.

Candidates should submit the following as one document:

1. Cover Letter / Letter of interest 2. Resume 3. One page statement that discusses/shares a recent experience; what was learned from this experience, and what you did with what you learned.

In order for the Career Portal system to accept a cover letter and one page statement, please include these as a page of your resume document

The School of Social Work seeks a candidate to provide assistance with student and administrative support in the Office of Student Services and Enrollment Management. The candidate in this position will work as a member of a high functioning unit with a myriad of interactions across administrative units within the School of Social Work including the MSW Program Director's Office, the SSW Career Center and the Office of Field Education.

Responsibilities*

Recruitment/Admissions

• Provide informational presentations to promote the MSW program.
• Coordinate and participate in student recruitment and admissions activities including, evaluating applications for admission, attending Admission Review Team meetings and meeting with admitted students (in-person, zoom, phone meeting).
• Contact applicant recommenders to gather information for admissions decisions, meet with prospective MSW students (in-person, zoom, phone meetings), and assist with pre-admission interviews
• Travel for recruitment events as needed.
• Provide additional admissions and recruitment assistance as needed.

Financial Aid

• Share information regarding financial aid opportunities, policies, and procedures with prospective and current students.
• Serve as a member of the Financial Aid Committee.
• Assist with financial aid reviews and re-reviews for incoming and continuing MSW students for need scholarships, merit based scholarships, and donor scholarships.
• Review financial aid letters for accuracy.

Required Qualifications*

• Master's degree (in Social Work, preferred).
• Demonstrated experience in graduate education and working with graduate students.
• Demonstrated experience in college level recruitment.
• Excellent interpersonal, written and oral communication skills.
• Strong public speaking and presentation skills.
• Ability to work independently and as part of a team, excellent problem-solving abilities, ability to understand and improve upon complex processes, strong attention to detail, and ability to coordinate multiple projects.
• Demonstrated ability to handle sensitive and confidential materials and situations.
• Ability to work some evenings for recruitment and school events.
• Ability to work in-person on campus in Ann Arbor, Michigan

Desired Qualifications*

• Extensive experience working in higher education.
• Demonstrated knowledge of the University of Michigan School of Social Work MSW program.

Work Locations

This is an in-person role at the School of Social Work in Ann Arbor, MI. A hybrid schedule that includes remote work may be approved by the supervisor aligned with SSW flexible work schedule policies. 

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

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Working for the Royal Mail sounded like an ideal job. But I discovered it’s falling apart, just like its vans

My year there was marked by crumbling depots, staff constantly leaving and impossible targets. This once-great institution is on its knees

F or most of my life, I worked in the media. In early 2023 I returned from a job abroad, and it had been intense: six weeks in a remote mountain environment. I needed another job quickly, but could not face an office or the blank gaze of a laptop. The Royal Mail seemed to be on an aggressive recruitment drive: ads for drivers and postal workers flickered across my socials. I applied.

The Royal Mail is part of our national fabric – its workers are everywhere, delivering post six days a week and parcels seven. I always imagined it must be a relatively stress-free job, strolling through leafy suburban streets delivering birthday cards and gas bills, providing the country with a vital service, one that has been running for 500 years.

After a surprisingly rigorous round of telephone interviews, I was offered a job as a parcel delivery driver at a depot in West Sussex. The depot is one of the largest in the region, so I imagined a state-of-the-art operation. My first day on the job put things into perspective.

The depot looked like it had been abandoned after an earthquake. There was no technology, no machines, no computers, no chairs. I struggled to find a socket to charge my phone. Thousands of parcels sat inside metal cages called Yorks; the mail was shelved in row after row of individual sorting frames, representing areas, roads, estates and shopping districts. Smaller parcels were stacked on the top shelves. It looked chaotic.

I was sent out with an experienced driver, originally from Benin, who had been working for Royal Mail for three years. That day, we had to deliver 120 tracked parcels to rural towns and villages in the West Sussex area. I was given a personal digital assistant, which had the route loaded on to it, and which I had to follow until the van was empty. My new colleague told me that we would be driving his favourite van today. I laughed out loud when I saw it: it looked a bit like it had been dragged out of a lake.

It’s not until you get up close and personal with those little red vans that you realise how decrepit they are. Apparently held together with duct tape and grime, the bodywork mirrors the organisation itself. The interior cabins are worse. Two-seat biohazards, a miasma of stale smoke and Red Bull, haunted by the ghosts of a thousand dead sausage rolls.

Not all the vans were bad. They had a small fleet of electric Peugeots that were great. Unfortunately, they were being relocated to south London; the Ulez expansion means that they need electric vehicles. In return, our depot would get their old bangers – nobody was happy about that.

My training consisted of three hours watching comically bad orientation and induction videos on the upper floor of the depot. I was told not to venture up to the third floor as it had suffered years of flood damage from a persistently leaky roof. When I went up and took a peek, I saw ceiling tiles hanging off. In a corner there was a dartboard; the darts sticking out of it looked like they’d been thrown in anger.

Weeks went by, and conversations with the older guys, some of whom had been there since the 1980s, became more animated. Privatisation has stripped the service to the bone, they told me. It’s a “service in name only”, a “stone-cold business” – and its stakeholders are unlikely to lose much sleep if your great-aunt Edna doesn’t get her Christmas card this year.

And she may well not, at least not on time. Letters can sit in the frames for days. Despite official denials, it was clear to me that parcels from retailers like Asos, PrettyLittleThing and Amazon are prioritised, because that’s where the money is. Nobody says this, though: the delivery office managers (DOMs) are not big on communication. In fact, when I questioned the DOMs about almost anything, be it clapped-out vans or impossible delivery targets, the stock answer was always: “It is what it is.” A union rep told me that the plan seemed to be to emulate the Evri business model . The look of exasperation on his face revealed everything I needed to know about that.

There seemed to be open hostility between the managers and the posties. Out of the 10 guys who joined when I did, eight left. The work was hard, much harder than I imagined. The shifts are nine hours; you get a one-hour mandatory unpaid lunch break, which you might have to spend parked in a layby somewhere in the middle of nowhere with the rain hammering down on your windshield. One guy started smoking weed during his shift: a customer smelled it and he was quickly fired. Another guy was found slumped over the steering wheel of his van, a sack of undelivered mail on the passenger seat and an empty litre bottle of vodka in his lap.

Staff retention was terrible, the turnover high. Gaps were plugged with a stream of agency drivers, who were paid considerably more than the staff drivers. Most were not from the area and struggled with the routes. It added to the overall sense of despair that permeated the depot.

Most of the older posties, the ones who had been pounding the pavements for a decade or more, seemed to be carrying injuries, limps, bad backs. Everyone in the depot looked knackered. Many were just holding on for retirement. Many could no longer drive vans. Accidents were not uncommon, and if it was your fault, then they’d take the keys off you, usually for good.

I found the Christmas period to be brutal. Customers are generally friendly and hugely supportive, but tensions simmer when mail arrives weeks late. Whole streets will be left out. When the depot managers finally found someone to service a neglected area, they’d be shoving up to 25 letters through each letterbox. I was stopped one day by a sixtysomething guy mowing his front lawn – he had not had any post for 10 days. He shoved both hands into his front pockets, rocked on his heels and puffed: “Unfucking-believable is what it is!”

I quit in March. The manager just nodded when I told him; there was no conversation about it. It’s just expected. I had worked every weekend since I joined. My left foot ached constantly from the pressure required to work the ruinous clutch in the vans. I thought about never having to hear the ubiquitous chime of another “smart” doorbell or listening to a customer insist “he’s totally harmless” as their dog furiously shredded an Amazon box. I left feeling empty and disillusioned at the catastrophic failure to pilot this amazing institution into the future with an iota of dignity.

A postie who has been at the depot for 30 years told me what it has been like watching the service decay in front of his eyes. The depot was once the most efficient in the country. It won awards. There was tremendous pride among those who worked there; they knew their community and were a trusted part of it. Thousands of individuals make up the Royal Mail, and you will never see the backbreaking effort that goes into making a broken machine work, week in, week out. But you will miss it when it’s gone.

Gareth Roberts is a writer and former Royal Mail employee

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