details of assignment listening answers

Fulfilling Your Dreams

Cambridge - IELTS 4 Academic Answer Key

Book 4 - listening test 2 solution, section - 1 peter and sally.

Answer key for Peter and Sally listening test

• Art Gallery
• climb the tower/ see the view

Section– 2 Counselling service

Answer key for counselling service listening test

11. C 12. B 13. A 14. C 15. B

16. C 17. A 18. B 19. B 20. A

Section – 3 Details of Assignment

Answer key for details of assignment listening test

• collecting data / gathering data / data collection
• 3,000 – 4,000
• Survey / Research
• London University/ London University Press

Section – 4 Corporate Crime

Answer key for corporate crime listening test

• mass media/ media
• academic circles/ academics/ researchers
• specialist knowledge/ specialized knowledge
• individual customers / individual consumers individuals
• illegal profit/ illegal profits

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Cambridge 4 Listening Test 2 [with Answers]

Cambridge IELTS 4 Listening Test 2 with answers, downloadable pdf and audio transcript.

Total no. of Questions: 40

Approx. Time: 30 mins

Questions 1-5

Choose the correct letters A-C.

Q1. What does Peter want to drink?

C. a cold drink

Q2. What caused Peter problems at the bank?

A. The exchange rate was down.

B. He was late.

C. The computers weren’t working.

Q3. Who did Peter talk to at the bank?

A. an old friend

B. an American man

C. a German man

Q4. Henry gave Peter a map of …

A. the city

B. the bus routes

C. the train system

Q5. What do Peter and Sally decide to order?

A. food and drinks

B. just food

C. just drinks

Questions 11-20

Choose the correct letter A-C.

Q11. The Counselling Service may contact tutors if …

A. they are too slow in marking assignments.

B. they give students a lot of work.

C. they don’t inform students about their progress.

Q12. Stress may be caused by …

A. new teachers

B. time pressure

C. unfamiliar subject matter

Q13. International students may find stress difficult to handle because …

A. they lack support from family and friends.

B. they don’t have time to make new friends.

C. they find it difficult to socialise.

Q14. A personal crisis may be caused by …

A. studying for too long overseas

B. business problems in the student’s own country

C. disruptions to personal relationships

Q15. Students may lose self-esteem if …

A. they have to change courses

B. they don’t complete a course

C. their family puts too much pressure on them

Q16. Students should consult Glenda Roberts if …

A. their general health is poor

B. their diet is too strict

C. they can’t eat the local food.

Q17. Students in financial difficulties can receive …

A. assistance to buy books

B. a loan to pay their course fees

C. a no-interest loan to cover study expenses

Q18. Loans are also available to students who …

A. can’t pay their rent

B. need to buy furniture

C. can’t cover their living expenses

Q19. The number of students counselled by the service last year was …

Q20. The speaker thinks the counselling service …

A. has been effective in spite of staff shortages

B. is under-used by students

C. has suffered badly because of staff cuts

Questions 21-24

Complete the notes below.

Write NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer.

Questions 25 and 26

Choose TWO letters A-E.

What TWO disadvantages of the questionnaire form of data collection do the students discuss?

A. The data is sometimes valid.

B. Too few people may respond.

C. It is less likely to reveal the unexpected.

D. It can only be used with literate populations.

E. There is a delay between the distribution and return of questionnaires.

Questions 27-30

Complete the table below.

Write NO MORE THAN THREE WORDS OR A NUMBER for each answer.

Questions 31-32

Q31. Corporate crime is generally committed …

A. against individuals

B. by groups

C. for companies

Q32. Corporate crime does NOT include …

A. employees stealing from their company

B. unintentional crime by employees

C. fraud resulting from company policy

Questions 33-38

Write NO MORE THAN THREE WORDS for each answer.

Questions 39 and 40

Choose TWO letters A-F.

The oil tanker explosion was an example of a crime which …

A. was no-one’s fault.

B. was not a corporate crime.

C. was unintentional.

D. was caused by indifference.

E. had tragic results.

F. made a large profit for the company.

Cambridge 4 Listening Test 2 Answers

Checkout your Listening Test 2 answers of Cambridge IELTS 4 booklet given below:

1.      C

2.      C

3.      B

4.      B

5.      A

6.      Cathedral

7.      Markets

8.      Gardens

9.      Art Gallery

10.  climb the tower / see the view

11.  C

12.  B

13.  A

14.  C

15.  B

16.  C

17.  A

18.  B

19.  B

20.  A

21.  collecting data / gathering data / data collection

22.  1,500

23.  5

24.  3,000 – 4,000

25.  B

26.  C

27.  Media

28.   Survey / Research

29.  London University / London University Press

30.  1988

31.  C

32.  A

33.  mass media / media

34.  academic circles / academics / researchers

35.  specialist knowledge / specialized knowledge

36.  unaware

37.  individual customers / individual  consumers / individuals

38.  illegal profit / illegal profits

39.  D

40.  E

Cambridge 4 Listening Test 2 PDF & Transcript

To download the Cambridge IELTS 4 Listening test 2 in pdf format with audio transcript, please write your email in the comment section below. We’ll send it across at the speed of light.

You can buy the complete booklet here at discounted price.

All the best !

41 thoughts on “Cambridge 4 Listening Test 2 [with Answers]”

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IELTS SIMULATOR

Ielts listening – details of assignment s26t3, ielts listening.

DETAILS OF ASSIGNMENT

Rosa : Oh, there you are. Good. Sorry. I’m a bit leech. There was a long queue. So have you worked out how to deal with this assignment, then?

Student A : No. We’ve only been here a couple of minutes ourselves.

Rosa : Can you just remind me what the task is exactly?

Attempt full listening test…

Student A : Well, there are two no three parts to it. First, we’ve got to write an essay about ways of Q21 collecting data. Then

Rosa : What? The title of the essay Exactly.

Student B : I’ve got it here. Assess the two main methods of collecting daughter in social science research

Rosa : And. How much do we need to write?

Student B : Q22 1500 words? That’s for the essay. Then, for the second part of the assignment, we have to choose one method of data collection and carry out a small-scale study making appropriate use of the method chosen togather data from a least Q23 five subjects.

Rosa : And then we have to write a report on the study.

Student A : That’s right of Q24 3000 to 4000 words.

Rosa : Did you get us far as discussing which form of data collection we should go for questionnaire or interview, isn’t it?

Student B : Yeah. I think we should use a questionnaire. It’ll be so much less time-consuming than organizing interviews. I reckon. Once we’ve agreed on the wording on what we only have to send it out and wait for the response is

Rosa : Yes. I think it probably would be quicker. But what did that article he gave us last week say about the quality of data from questionnaires?

Student B : I’m pretty sure it recommended questionnaire is a sort of highly reliable data. As long as you designed the questionnaire properly in the first place, the doctor will be fine.

Rosa : No, I’m sure it talked about drawbacks as well, didn’t it? Q25 Something about the response, Reed. And the problems you get of it’s too low.

Student B : Yeah, but we only need doctor from five subjects anyway.

Rosa : I suppose so. Another drawback. Q26 I remember it mentioned was that questionnaire data tends not to reveal anything unexpected because it is limited to the questions fixed in advance by the researcher.

Student B : Come on, Rosa. This is only a practice. It’s not meant to be really research, is it?

Rosa : Whoa. I sure about that. Maybe you’d better go through the article again, just to be sure. Can you remember what it was called

Student B : Sample surveys and social science research? I think my Q27 Mehta

Rosa : M E H T A.

Student B : Yeah, and he also recommended a more recent book called It’s a Q28 Survey Research by Bell. I think it’s in that series published by Q29 London University,

Student A : And if we try to use interviews instead, I saw a book in the departmental library. That’ll be helpful. It’s called interviews that work by Wilson, published in Oxford in Q30 1988

Rosa : Right? Oh, I’ve got a tutorial now. Can we meet up again later this week? What about Friday morning

Student A : Suits? May 11 o’clock.

Rosa : Fine.

Student B : Before Friday. I think we should all look through the reading list.

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IELTS Listening Test with Answers

This is a full IELTS listening test with answers.

In the video you can watch the IELTS listening test and the answers are at the end of the video, or you can download the answers below.

If you want you can download this answer sheet to write your answers on, though remember in the real test candidates write them on the exam paper then transfer them to the answers sheet in the 10 minutes given at the end. 

IELTS Listening Test

Download answers:

In the next set of videos, you can see the same test, but you can see the test sheet as the audio plays, and the answers appear in the gap in the right place as they are spoken. 

It's a useful way to see how to approach the listening test if you are new to it.

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Learning english, listening for detail, how difficult was this activity.

Charlie is a basketball player and Sally is a writer. Listen to four different conversations and choose the correct answer to the questions.

Try these activities next

Virtually Anywhere Episode 5

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IELTS Academic Listening Practice Test – 27 (with Answers)

IELTS Academic Listening Practice Test With Answers: This is the 27 th  test of our ‘LISTENING Practice Test Series ‘. All tests are based on real exam patterns and correspond to the actual difficulty level you may find in the IELTS.

This test is divided into  four sections  – Section 1, 2, 3 and 4.

Section 1  is a man talking to a landlady about a new apartment.

Section 2  is a radio announcer talking about the entertainment events.

Section 3  is a discussion between two Early Education students on how babies will learn.

Section 4  is an Engineer giving presentation about a female Engineer called Sarah Gappy.

You can  check your answers  &  calculate your band scores  at the end of this test. It is strongly advised to print the sample answer sheet and mark your answers on the sheet itself.

Be careful not to write down any information as part of an answer that is already given in the form/notes/table. For example, $ or a or the , etc.

Question 1-5

Complete the notes below.

Write NO MORE THAN ONE WORD for each answer.

Questions 6-10

Complete the form below.

Write ONE WORD AND/OR A NUMBER for each answer.

Questions 11-15

Choose the correct letter – A, B or C.

11) What is new about the Writer’s Festival this year?

A. more international guests

B. extra time for questions

C. additional locations for events

12) Tickets for the Wearable Art event …

A. are selling out quickly

B. have been reduced in price

C. must be booked in advance

13) Ocean Times at Bright’s Beach is …

A. a sporting competition for adults

B. an educational event for all ages

C. a play day for young children

14) People going to the Artscape Exhibition …

A. should wear appropriate clothing

B. must keep to the proper path

C. need to arrive at a certain time

15) Tours of the Civil Theatre …

A. do not happened often

B. have never happened before

C. may happen more regularly in future

Questions 16-20

What comment does the speaker make about each of the following events?

Write the correct letter – A, B or C , next to questions 16-20.

You may use any letter more than once.

A. the location has changed

B. transport will be a problem

C. the event might be crowded

16) Night Market ➡️ ……………

17) Buskers Festival ➡️ ……………

18) Stand Up for Kids ➡️ ……………

19) Sunday Unplugged ➡️ ……………

20) Ignite Dance Finals ➡️ ……………

Questions 21-22

Choose TWO letters, A-E.

What TWO problems do the students identify with ‘learning videos’?

A. Babies lose interest too quickly.

B. Babies need to explore things.

C. Babies want to be with other babies.

D. Babies’ eyes may be damaged.

E. Babies should have contact with adults

Questions 23-24

Choose TWO l etters, A-E.

When discussing the ‘present research’, Maya is surprised that …

A. ordinary people have altered their habits.

B. the findings are very detailed.

C. most babies behave the same way.

D. boys and girls like different toys.

E. the methodology has been criticised.

Questions 25-26

What impresses the students about the bilingual experiment in Spain?

A. the long-term effects of the lessons

B. the large number of research subjects

C. the fact that the children enjoyed themselves

D. the fact that teachers had the same training

E. the response of schools to the findings

Questions 27-30

Choose FOUR answers from the box and write the correct letter, A-F , next to questions 27-30.

What was the finding of each of the following research studies?

A. Babies understand cause and effect.

B. Babies like physical exercise.

C. Babies like their actions to be copied.

D. Babies are excited by surprises.

E. Babies recognise basic grammar.

F. Babies like to help other people.

Research studies

27) Dr Pritchard’s study ➡️ …………….

28) The three-year-old’s study ➡️ …………….

29) Professor Michelson’s study ➡️ …………….

30) The United States study ➡️ …………….

Questions 31-40

Complete the notes given below.

Write ONE WORD ONLY for each answer.

THE ENGINEER SARAH GAPPY, 1770-1852

IELTS Academic Listening Practice Test – 27 Answer Key

• E 738 2991 TP
• 7th/7 APRIL
• B/E (any order)
• B/C (any order)
• A/D (any order)

About Academic IELTS Listening Test Answers

IELTS is an important component, and passing it could make your dream of migrating to Ottawa successful. IELTS Academic Listening Practice Test – 27 belongs to the ‘Moderate’  category. So, if you are scoring 32+/40 in this practice test answers you are highly likely to hit  band 7 and above  in the real exam setting.

MAKE SURE TO CHECK OUT OUR IELTS GENERAL LISTENING PRACTICE TEST AS WELL.

All the best!!!

• IELTS Academic Listening Practice Test – 24 (with PDF)
• IELTS Listening Computer-Based Academic Practice Test – 31

Rajit is the co-founder and an active blogger at 'CIC Talks'. He is best known for his rich expertise in IELTS & Canadian Immigration. Feel free to connect with him on Instagram & Twitter .

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• A2 listening

Instructions for an assignment

Listen to a university teacher giving instructions for an assignment to practise and improve your listening skills.

Do the preparation task first. Then listen to the audio and do the exercises.

Preparation

Matching_MjI5MDM=

I want to explain a few things about your essay.

First of all, the deadline. The deadline for this essay is October the 18th. Not the 19th, not the 28th, not two days later because your dog was ill or your computer broke – the 18th. If it's late, I won't mark it. I won't even read it – you'll fail the assignment! So, please hand it in on time. You can even hand it in early, if you like!

You can email me the essays at [email protected]. That's H-A-R-T-S-H-O-R-N. I'll reply to say I've got it. If I don't reply within a day, it might mean I didn't get it, so please email me again to make sure. You can also bring a paper copy of the essay to my office, but let's be kind to the trees, OK? Email is better for the trees and for me.

Don't forget that you must reference every idea or quote you use that isn't your own idea. And the last page of your essay should be a list of all the books you used, in alphabetical order, not in the order you used them!

And lastly, make it easy for me to read! That means use a clear font. Arial is best, but Times New Roman is fine too. Not Comic Sans please! Size 12 font for the essay, and size 14 for the titles and subheadings. And use page numbers. Any questions?

What do you find difficult about writing essays?

Language level

Writing essays is always a challenge for me, and I believe writing essays is the most difficult task. It requires me to use correctly not only English grammar, and phrases but also vocabulary. Moreover, I think one of the most difficult sectors is developing ideas in the essay. You have to express your opinion, trying to explain and persuade the reader to make them clear particular problems, which requires you to have knowledge and experiences related to the writing topic which you can gain through reading books or newspapers, and long-term learning

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I always find writing essays challenging in every phase. I struggle to come up with my own ideas, carry out research and reference under the rules,... but eventually every effort pays off.

What do you find difficult about writing essays? I love writing essays. I'm really good at writing, but the only thing I find difficult is referencing every book or page we use. For me, it's really boring and exhausting, but also really necessary.

I believe that essays are probably the most difficult piece of writing to do, because you have to express your opinion, that is the thesis, with coherence and trying to persuade the reader you are right. To make it believable, you need to do some research on books, articles or on the internet to expose other's ideas that are in agreement with yours or in contrast, and in the last case to show why it is wrong. This makes writes an essay challenging and gratifying if you reach the goal.

When I wrote a piece of writting I consider that the most difficult is looked for answer,because I wanted that this answer was my(from my hart).But often I liked use quote.I sometimes used order when I wrote essay.

I don't understand "let's be kind to the tree"....tree is the pronoun ? Someone please explain me..

Hi Kaung Myat Zaw,

"Tree" is a noun. The teacher prefers to have the assignments digitally by email, not on paper. Since paper is made from trees, emailed assignments will use less paper, and protect the trees and the environment. That's why he says "let's be kind to the trees" - to encourage people not to use paper. As he says: "Email is better for the trees and for me."

I hope that helps to understand it.

LearnEnglish team

I don't have enough practice in writing essays nowadays. When I was at school, essays had a different structure and different requirements. That's why it's a little bit difficult for me to create essays.

I feel so grateful to know this amazing website where I can practice every time to enhance my English skills. Thanks so much.

I love writing, and I like to follow the essay competition. Writing makes me recall and sharpen my memory. Write and write until the last because writing is anti-aging for me.

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• Academic practice
• General practice
• Task 1 Academic
• Task 1 General
• Task 2 (essay)

IELTS Listening Sample 13. Section 3

This is the 3rd section of IELTS Listening test #13. Listen to the audio and answer all the questions. When you finish, click 'check' and proceed to the next section of the test.

Listening sample IELTS: free IELTS Listening practice, real IELTS Listening section, Listening test #11.

SECTION 3. QUESTIONS 21-30

Questions 21 - 26

Choose the correct letter, A , B or C .

Reflective Journal Assignment

21. What should be firstly included in the reflective journal?

• Topics he is going to talk about.
• Study aims for the module.
• Suggestions from others.

22. The woman has got

• a lot of friends to help her.
• several books that may be useful.
• sufficient resources showing that she is a good technology user.

23. What was the man's biggest achievement in the past?

• He worked as a waiter in a restaurant.
• He got an offer to lead a team.
• He became a chairman of the Students Union.

24. The man decides to

• do it by himself.
• find a tutor.
• listen to others.

25. What is the man's attitude after the discussion?

• He thinks it is useless.
• He is looking forward to it.
• He feels uncertain about it.

26. What should be shown in the man's reflective journal?

• Self-awareness.
• Achievements.

Questions 27-30

What is the woman's attitude towards the each of the following activities of study?

Choose FOUR answers from the box and write the letters A - E next to questions 27 - 30 .

A define a problem

B indepndent learning

C develop study skills

D gain confidence

E find it difficult

Each question correctly answered scores 1 mark. Correct spelling is needed in all answers.

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IELTS Listening Practice Test 33

Updated On Mar 21, 2024

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If you’re taking the listening test, you should be aware of concepts such as signposting and techniques such as distraction. Take one of our IELTS listening practice tests and learn how to follow the audio using these techniques.

So, try practising them on a daily basis for a good score in your IELTS exam. Check out IELTS Listening Practice Test 33 given below.

Audio of IELTS Listening Practice Test 33

Audio transcription of ielts listening practice test 33.

Download Audio Transcription

Section 1 

Questions 1-10, questions 1-5.

Complete the form below. 

Write ONE WORD AND/OR A NUMBER for each answer.

MEGEQUIP CUSTOMER DETAILS

Questions 6-10

Complete the table below. 

Write NO MORE THAN ONE WORD AND/OR A NUMBER for each answer.

MEGEQUIP CUSTOMER ORDER

Questions 11-20, questions 11 and 12.

Choose TWO letters A-E. 

Which TWO things make the museum unusual?

A the guides

B the events

C the animals

D the buildings

E the objects

Questions 13 and 14

Which TWO things can visitors do at the museum?

A buy home-made bread

B ride a horse

C ride on a tram

D buy copies of original posters

E go down a coal mine

Questions 15-20

Label the map below. 

Write the correct letter A-I next to questions 15-20.

15 The exhibition centre

16 The High Street Building

17 The farmhouse

18 The coal mine

19 The Manor House

20 The Railway Station

Questions 21-30

Questions 21-26.

Which attitude is associated with the following people during the conversation?

Choose SIX answers from the box and write the correct letter, A-H, next to questions 21-26.

C forgetful

D impatient

G sympathetic

H unrealistic

21 Cressida’s fellow students

22 Cressida

23 Ainsley Webb

24 Dr Erskine

25 Professor Jenkins

26 TV news centre staff

Questions 27-30

27 What was Cressida asked to do at the beginning of her placement?

A go out to buy things for the production team

B run errands to other parts of the TV news centre

C meet visitors and escort them to the studio

28 What was fortunate for Cressida?

A She was familiar with a piece of equipment.

B She spent a lot of time in the editing suite.

C She was given a chance to interview someone.

29 What does Cressida feel she needs to improve?

A her understanding of business

B her organisational skills

C her ability to work in a team

30 What has given her an idea for her final assignment?

A a meeting with a public relations professional

B seeing a politician speaking to an audience

C disagreement with one of the TV presenters

Also check :

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• What is Signposting?

Questions 31-40

Questions 31-40.

Write NO MORE THAN TWO WORDS for each answer.

THE HISTORY OF THE ELECTRIC GUITAR

• 3rd October / 3 October / October 3

11/12 A/D (in any order)

13/14 C/E (in any order)

• F       
• steel / metal
• Frying Pan / frying pan
• mass production
• Precision / precision

LISTENING SECTION 4

Lecturer During today’s lecture in this series about the history of popular music. I’m going to look at the different stages the electric guitar went through before we ended up with the instrument we know so well today.

The driving force behind the invention of the electric guitar was simply the search for a louder sound. In the late 1890s Orville Gibson, founder of the Gibson Mandolm-Guitar Manufacturing Company, designed a guitar with an arched or. curved lop, as is found on a violin . This made it both stronger and louder than earlier designs but it was still hard to hear amongst other louder instruments.

During the 1920s with the beginnings of big – band music, commercial radio and the rise of the recording industry, the need to increase the volume of the guitar became even more important. Around 1925 John Dopyera came up with a solution. He designed a guitar, known as The National Guitar, with a metal body which had metal resonating cones built into the top It produced a brash was unsuitable for many other types of music.

Another way of Increasing the volume was thought of in the 1930s . The C. F. Martin Company became known for its ‘ Dreadnought ‘, a large flat-top acoustic guitar that used steel strings instead of the traditional gut ones. It was widely imitated by other makers.

These mechanical fixes helped, but only up to a point. So guitarists began to look at the possibilities offered by the new field of electronic amplification . What guitar players needed was a way to separate the guitar’s sound and boost it in isolation from the rest of a band or the surroundings.

Guitar makers and players began experimenting with electrical pickups which are the main means of amplification used today. The first successful one was invented in 1931 by George Beauchamp . He introduced to the market a guitar known as The Frying Pan’ because the playing area consisted of a small round disk. The guitar was hollow and was made of aluminium and steel. He amplified the sound by using a pair of horseshoe – shaped , it was the first commercially successful electric guitar.

So by the mid-1930s, an entirely new kind of sound was born. Yet along with its benefits, the new technology brought problems. The traditional hollow body of a guitar caused distortion and feedback when combined with electromagnetic pickups. Musicians and manufacturers realised that a new kind of guitar should be designed from scratch with amplification in mind.

In 1935 Adolph Rickenbacker produced a guitar which took his name – ‘The Rickenbacker Electro Spanish’. It was the first guitar produced in plastic , which, because of its weight, vibrated less readily than wood. It eliminated the problems of earlier versions which were plagued by acoustic feedback. ‘The Electro Spanish’ had its own problems, however, because it was very heavy, smaller than other guitars of the period , and was quite awkward to play. Developments continued and in 1941 Les Paul made a guitar which he called ‘The Log’, and true to its name, it was totally solid . All previous guitars had been hollow or partly hollow. It looked slightly strange but the next step had been made towards the modem electric guitar.

The first guitar successfully produced in large numbers was made in 1950 by Leo Fender. His Spanish-style electric guitar, known as a ‘Fender Broadcaster’, had a bolt-on neck, and was initially criticised by competitors as being very simple and lacking in craftsmanship . Yet it was immediately successful and was particularly suited to mass production, spurring other guitar companies to follow Fender’s lead.

In 1951 Leo Fender revolutionised the music world yet again when he produced an electric bass guitar. This was the first commercially successful bass model to be played like a guitar. It was easier for players to hit an exact note: that’s why it was called The Precision’. Although there had already been electric standup basses, this was much more portable. It is now standard in the line-up of any rock band and some historians suggest that entire genres of music, such as reggae and funk, could not exist without it.

In 1952 the Gibson company became Fender’s first major competitor when Ted McCarty created The Gibson Les Paul’ guitar. It was distinctive because it was coloured gold. The reason for this was to disguise the fact that it was made from two different kinds of wood. In 1954 Leo Fender responded to this successful instrument by introducing The Fender Stratocaster’. It is easily identified by its double-cutaway design and three pickups. This model may be the most influential electric guitar ever produced. The modern guitar as we know it was here to stay.

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Munkhochir DO

Posted on Oct 29, 2016

Hello Mr or Ms, i was on listening practise in this link each sections however the question order such as question 9 to 10 has not organised correctly, in addition, can you please fix this question in order for every listening practise please? Thanks you

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Posted on Nov 2, 2016

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Active Listening Skills, Examples and Exercises

September 20, 2017 - Sophie Thompson

In today’s world of high tech and high stress, communication is more important than ever, however we spend less and less time really listening to each other. Genuine, attentive listening has become rare.

Active listening skills can help build relationships, solve problems, ensure understanding and avoid conflict. By becoming a better listener, you’ll improve your workplace productivity, as well as your ability to  lead a team , persuade and negotiate.

Active listening definition

Active listening requires the listener to fully concentrate, understand, respond and then remember what is being said. You make a conscious effort to hear and understand the complete message being spoken, rather than just passively hearing the message of the speaker.

In this article, we’ll cover the following:

Why is listening important?

Benefits of active listening, what makes a good listener.

• Verbal and non-verbal signs of active listening

Four different listening styles

Examples of active listening, barriers to effective listening.

• Tips to becoming an effective listener
• Listening exercises

Listening is the most fundamental component of communication skills. Listening is not something that just happens, listening is an active process in which a conscious decision is made to listen to and understand the messages of the speaker.

Active listening is also about patience, listeners should not interrupt with questions or comments. Active listening involves giving the other person time to explore their thoughts and feelings, they should be given adequate time for that.

We spend a lot of time listening

Various studies stress the  importance of listening  as a communication skill. The studies on average say we spend 70-80% of our waking hours in some form of communication. Of that time, we spend about 9 percent writing, 16 percent reading, 30 percent speaking, and 45 percent listening.

Studies also confirm that most of us are poor and inefficient listeners. Most of us are not very good at listening, research suggests that we remember less than 50% of what we hear in a conversation.

There are many important benefits of active listening, these include:

• Builds deep trust  – As you cultivate the habit of listening sincerely, you  invite people to open up . They can sense that you will not be jumping to conclusions based on superficial details. They also realise that you care enough about them to listen attentively. While building trust takes time, it leads to great benefits such as lifelong friendships and a promise of help in difficult times.
• Broadens your perspective  – Your own perspective in life is not the complete truth or how everyone else sees it. The way you understand life from your beliefs and thinking is only one way to look at it – listening to other people’s perspectives allows you to look at life from different perspectives, some of which you may not have thought of before.
• Strengthens your patience  – The ability to be a good listener takes time and you need to develop it with regular efforts over time. But as you gradually get better and better at listening, an automatic benefit is that you develop patience. Patience to let the other person express his or her feelings and thoughts honestly while you don’t judge.
• Makes you approachable  – As you present yourself as a patient listener, people feel more naturally inclined to communicate with you. By being there for them, you give them the freedom to express their feelings.
• Increases competence and knowledge  – Great listening skills make an employee more competent and capable, regardless of their position. The more an individual can get information out of the meetings, the instructions, and reports provided to him, the more efficient and successful they will be at completing the task. Listening also builds knowledge and helps fulfil work requirements through progressive learning.
• Saves time and money  – Effective listening not only reduces risks of misunderstanding and mistakes that could be very damaging to the business, but it also saves time and money by avoiding starting a task or a project over again, just because the directives given were misunderstood. Employees do not waste precious time and a specific budget allocated to a project.
• Helps detect and solve problems  – As a leader, they should always be attentive to what employees have to say. In the workplace, they are the first ones to spot flaws and come up with suggestions for improvements. Listening to colleagues will help you understand what needs to be changed and worked on to retain talent and make improvements.

Good listeners actively endeavour to understand what others are really trying to say, regardless of how unclear the messages might be. Listening involves not only the effort to decode verbal messages, but also to interpret non-verbal cues such as facial expressions and physical posture.

Effective listeners make sure to let others know that they have been heard, and encourage them to share their thoughts and feelings fully.

You also need to show to the person speaking that you’re listening through non-verbal cues, such as maintaining eye contact, nodding your head and smiling, agreeing by saying ‘Yes’. By providing this feedback the person speaking will usually feel more at ease and communicates more easily, openly and honestly.

Listening vs. hearing

Hearing is an accidental and automatic brain response to sound that requires no effort. We are surrounded by sounds most of the time. For example, we are accustomed to the sounds of cars, construction workers and so on. We hear those sounds and, unless we have a reason to do otherwise, we  learn to ignore them .

Hearing is:

• Involuntary

Listening, on the other hand, is purposeful and focused rather than accidental. As a result, it requires motivation and effort. Listening, at its best, is active, focused, concentrated attention for the purpose of understanding the meanings expressed by a speaker.

Listening means paying attention not only to the story, but how it is told, the use of language and voice, and how the other person uses his or her body. In other words, it means being aware of both verbal and non-verbal messages. Your ability to listen effectively depends on the degree to which you perceive and understand these messages.

Listening is:

• Intentional

Practice Active Listening

Practice your listening skills with exercises and audio recordings, then answer quiz questions to evaluate your listening skills. Learn More

Verbal and non-verbal signs of active listening skills

It’s a horrible feeling talking to someone and realising that they are not really listening. There are some simple steps you can take to let the speaker know you are actively listening, such as asking relevant questions,  positive body language , nodding and maintaining eye contact.

Non-verbal signs of active listening

The people are listening are likely to display at least some of these signs. However, these signs may not be appropriate in all situations and  across all cultures .

• Smile  – small smiles can be used to show that the listener is paying attention to what is being said or as a way of agreeing or being happy about the messages being received. Combined with nods of the head, smiles can be powerful in affirming that messages are being listened to and understood.
• Eye Contact  – it is normal and usually encouraging for the listener to look at the speaker. Eye contact can however be intimidating, especially for more shy speakers – gauge how much eye contact is appropriate for any given situation. Combine eye contact with smiles and other non-verbal messages to encourage the speaker.
• Posture  – can tell a lot about the sender and receiver in interpersonal interactions. The attentive listener tends to lean slightly forward or sideways whilst sitting. Other signs of active listening may include a slight slant of the head or resting the head on one hand.
• Distraction  – the active listener will not be distracted and therefore will refrain from fidgeting, looking at a clock or watch, doodling, playing with their hair or picking their fingernails.

Verbal Signs of active listening

• Positive Reinforcement  – this can be a strong signal of attentiveness, however too much use can be annoying for the speaker. Occasional words and phrases, such as: ‘very good’, ‘yes’ or ‘indeed’ will indicate that you are paying attention.
• Remembering  – try to remember a few key points, such as the name of the speaker. It can help to reinforce that what is being said has been understood. Remembering details, ideas and concepts from previous conversations proves that attention was kept and is likely to encourage the speaker to continue.
• Questioning  – the listener can demonstrate that they have been paying attention by  asking relevant questions  and/or making statements that build or help to clarify what the speaker has said. By asking relevant questions the listener also helps to reinforce that they have an interest in what the speaker has been saying.
• Clarification  – this involves asking questions of the speaker to ensure that the correct message has been received. Clarification usually involves the use of open questions which enables the speaker to expand on certain points as necessary.

If listening were easy, and if all people went about it in the same way, the task for a public speaker would be much easier.

1. People oriented

The people-oriented listener is interested in the speaker. They listen to the message in order to learn how the speaker thinks and how they feel about their message. For instance, when people-oriented listeners listen to an interview with a famous musician, they are likely to be more curious about the musician as an individual than about music.

2. Action or task oriented

Action-oriented listeners are primarily interested in finding out what the speaker wants. Does the speaker want votes, donations, volunteers, or something else? It’s sometimes difficult for an action-oriented speaker to listen through the descriptions, evidence, and explanations with which a speaker builds his or her case.

For example, when you’re a passenger on an airplane, a flight attendant delivers a brief safety briefing. The flight attendant says only to buckle up so we can leave. An action-oriented listener finds buckling up a more compelling message than a message about the underlying reasons.

Content-oriented listeners are interested in the message itself, whether it makes sense, what it means, and whether it’s accurate. Content-oriented listeners want to listen to well-developed information with solid explanations.

People using a time-oriented listening style prefer a message that gets to the point quickly. Time-oriented listeners can become impatient with slow delivery or lengthy explanations. This kind of listener may be receptive for only a brief amount of time and may become rude or even hostile if the speaker expects a longer focus of attention.

To learn more about listening styles, read  The Importance of Listening – Listening Styles

Here are  some examples  of statements and questions used with active listening:

• Paraphrasing  – “So, you want us to build the new school in the style of the old one?”
• Brief verbal affirmation  – “I appreciate the time you’ve taken to speak to me”
• Asking open-ended questions  – “I understand you aren’t happy with your new car. What changes can we make to it?”
• Asking specific questions  – “How many employees did you take on last year?”
• Mentioning similar situations  – “I was in a similar situation after my previous company made me redundant.”
• Summarise questions  – A job candidate who summarises their understanding of an unclear question during an interview.
• Notice people speaking  – A meeting facilitator encouraging a quiet team member to share their views about a project.
• Summarise group conversations  – A manager summarizing what has been said at a meeting and checking with the others that it is correct.

Everyone has difficulty staying completely focused during a lengthy presentation or conversation, or even relatively brief messages. Some of the factors that interfere with good listening might exist beyond our control, but others are manageable. It’s helpful to be aware of these factors so that they interfere as little as possible with understanding the message. Here are some key barriers:

Noise is one of the biggest factors to interfere with listening; it can be defined as anything that interferes with your ability to attend to and understand a message. There are many kinds of noise, the four you are most likely to encounter in public speaking situations are: physical noise, psychological noise, physiological noise, and semantic noise.

2. Attention Span

A person can only maintain focused attention for a  finite length of time . Many people argued that modern audiences have lost the ability to sustain attention to a message. Whether or not these concerns are well founded, you have probably noticed that even when your attention is glued to something in which you are deeply interested, every now and then you pause to do something else, such as getting a drink.

3. Receiver Biases

Good listening involves keeping an open mind and withholding judgment until the speaker has completed the message. Conversely, biased listening is characterized by jumping to conclusions; the biased listener believes, “I don’t need to listen because I already know this.” Receiver biases can refer to two things: biases with reference to the speaker and preconceived ideas and opinions about the topic or message. Everyone has biases but good listeners hold them in check while listening.

4. Listening Apprehension

This is the fear that you might be unable to understand the message or process the information correctly or be able to adapt your thinking to include the new information coherently. In some situations, you might worry that the information presented will be too complex for you to understand fully.

Tips to become an effective listener and improve active listening skills

Tips to help you develop effective listening skills.

Face the speaker and maintain eye contact

Talking to someone while they scan the room, study a computer screen, or gaze out the window is like trying to hit a moving target. How much of the person’s divided attention you are actually getting? Fifty percent? Five percent?

In most Western cultures,  eye contact  is considered a basic ingredient of effective communication. When we talk, we look each other in the eye. Do your conversational partners the courtesy of turning to face them. Put aside papers, books, the phone and other distractions. Look at them, even if they don’t look at you. Shyness, uncertainty or other emotions, along with cultural taboos, can inhibit eye contact in some people under some circumstances.

Be attentive and relaxed

Give the speaker your undivided attention, and acknowledge the message. Recognise that  non-verbal communication is very powerful . In order to be attentive, you’ll:

• Maintain eye-contact with the speaker
• Direct yourself towards the speaker
• Pay attention to what’s being said
• Put aside distracting thoughts

Mentally screen out distractions, like background activity and noise. In addition, try not to focus on the speaker’s accent or speech mannerisms to the point where they become distractions. Finally, don’t be distracted by your own thoughts, feelings, or biases.

Keep an open mind

Listen without judging the other person or mentally criticizing the things she tells you. If what she says alarms you, go ahead and feel alarmed, but don’t say to yourself, “Well, that was a stupid move.” As soon as you indulge in judgmental bemusements, you’ve compromised your effectiveness as a listener.

Listen without jumping to conclusions and don’t interrupt to finish their sentences. Remember that the speaker is using language to represent the thoughts and feelings inside her brain. You don’t know what those thoughts and feelings are and the only way you’ll find out is by listening.

Don’t interrupt or cut them off

Children used to be taught that it’s rude to interrupt. I’m not sure that message is getting across anymore. Certainly the opposite is being modelled on the majority of talk shows and reality programs, where loud, aggressive, in-your-face behaviour is condoned, if not encouraged.

Interrupting sends a variety of messages:

• I’m more important than you are
• What I have to say is more interesting
• I don’t care what you think
• I don’t have time for your opinion

We all think and speak at different rates. If you are a quick thinker and an agile talker, the burden is on you to relax your pace for the slower, more thoughtful communicator—or for the guy who has trouble expressing himself.

Ask questions to clarify what they are saying

When you don’t understand something, of course you should ask the speaker to explain it to you. But rather than interrupt, wait until the speaker pauses. Then say something like, “Back up a second. I didn’t understand what you just said about…”

Ask questions and summarise to ensure understanding

When the person speaking has finished talking, ask questions relevant to what they are saying – try not to lead people in directions that have nothing to do with where they thought they were going. Sometimes we work our way back to the original topic, but very often we don’t.

You can also summarise the conversation to make sure you understand all the person is trying to say – this works well at networking events at the end of conversations, it also gives you an excuse to move onto another conversation.

Try to feel what the speaker is feeling

Empathy is the heart and soul of good listening. To  experience empathy , you have to put yourself in the other person’s place and allow yourself to feel what it is like to be her at that moment. This is not an easy thing to do. It takes energy and concentration. But it is a generous and helpful thing to do, and it facilitates communication like nothing else does.

Give the speaker regular feedback

Show that you understand where the speaker is coming from by reflecting the speaker’s feelings. If the speaker’s feelings are hidden or unclear, then occasionally paraphrase the content of the message. Or just nod and show your understanding through appropriate facial expressions and an occasional well-timed “uh huh.”

Pay attention to non-verbal cues

The majority of face-to-face communication is non-verbal. We get a great deal of information about each other without saying a word. When face to face with a person, you can detect enthusiasm, boredom, or irritation very quickly in the expression around the eyes, the set of the mouth, the slope of the shoulders. These are clues you can’t ignore. When listening, remember that words convey only a fraction of the message.

To read these listening tips in more detail, visit  10 Steps To Effective Listening

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• Active listening course with online practice

Summarise the conversation exercise

For a week, try concluding every conversation in which information is exchanged with a summary. In conversations that result in agreements about future activities, summarising will ensure accurate follow-through.

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IELTS Listening Sample 10

OPENING A BANK ACCOUNT

The history of rosewood house.

Marketing Survey: Music Preferences

Ireland in the neolithic period.

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Kat said : Does it matter if I write "two weeks" instead of "2 weeks"? I get confused by this because, in some answer keys, it spells the number but in some, it doesn't?

Does it matter if I write "two weeks" instead of "2 weeks"? I get confused by this because, in some answer keys, it spells the number but in some, it doesn't?

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Listening Practice Test 48

ielts listening

Questions 1-5

Complete the form below.

Write ONE WORD AND/OR A NUMBER for each answer.

MEGEQUIP CUSTOMER DETAILS

Example               Answer

Order from         winter catalogue

Name                        1 …………… Greening

Address                     2 …………… York Terrace

Delivery address    5, York 3 ……………..

Payment method    4 …………….. in advance

Reason for discount   address within the 5 …………….

Questions 6-10

Complete the table below.

Write NO MORE THAN ONE WORD AND/OR A NUMBER for each answer.

Questions 11 and 12

Choose TWO letters A-E .

Which TWO things make the museum unusual?

A     the guides

B      the events

C      the animals

D      the buildings

E      the objects

Questions 13 and 14

Which TWO things can visitors do at the museum?

A     buy home-made bread

B     ride a horse

C     ride on a tram

D      buy copies of original posters

E      go down a coal mine

Questions 15-20

Label the map below.

Write the correct letter A-I next to questions 15-20 .

15    The exhibition centre      ………..

16    The High Street                 ………..

17    The farmhouse                  ………..

18    The coal mine                    ………..

19    The Manor House             ………..

20    The Railway Station           ………..

Questions 21-26

Which attitude is associated with the following people during the conversation?

Choose SIX answers from the box and write the correct letter, A-H , next to questions 21-26 .

A     amused

B      critical

C      forgetful

D      impatient

E      polite

F      retaxed

G      sympathetic

H      unrealistic

21    Cressida’s fellow students ………….

22    Gressida                                ………….

23    Ainsley Webb                        ………….

24    Dr Erskine                              ………….

25    Professor Jenkins                 ………….

26    TV news centre staff            ………….

Questions 27-30

Choose the correct letter A , B or C .

27    What was Cressida asked to do at the beginning of her placement?

A    go out to buy things for the production team

B    run enands to other parts of the TV news centre

C    meet visitors and escort them to the studio

28    What was fortunate for Cressida?

A    She was familiar with a piece of equipment.

B    She spent a lot of time in the editing suite.

C    She was given a chance to interview someone.

29    What does Cressida fed she needs to improve?

A   her understanding of business

B    her organisational skills

C    her ability to work in a team

30    What has given her an idea for her final assignment?

A    a meeting with a public relations professional

B    seeing a politician speaking to an audience

C    a disagreement with one of the TV presenters

Questions 31-40

Write NO MORE THAN TWO WORDS for each answer.

Listening Test 47

Listening test 49, answer listening practice test 48.

10  3rd October / 3 October / October 3

11/12 A/D (in any order)

13/14 C/E (in any order)

33  steel / metal

34  Frying Pan / frying pan

35  magnets

36  plastic

38  mass production

39  Precision / precision

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The museum of farming life ielts listening answers with audio, transcript and explanation.

Luyện tập đề IELTS Listening Practice với The Museum Of Farming Life được lấy từ cuốn sách IELTS Cambridge 18 - Test 4 - Section 2 kèm Answer key, list từ vựng IELTS cần học trong bài đọc và Free PDF & Audio Transcript Download với trải nghiệm thi IELTS trên máy và giải thích đáp án chi tiết bằng Linearthinking.

Cycle Tour Leader Application IELTS Listening Answers With Audio, Transcript, And Explanation

Luyện tập đề IELTS Listening Practice với Cycle Tour Leader Application được lấy từ cuốn sách IELTS Cambridge 12 - Test 4 - Section 1 kèm Answer key, list từ vựng IELTS cần học trong bài đọc và Free PDF & Audio Transcript Download với trải nghiệm thi IELTS trên máy và giải thích đáp án chi tiết bằng Linearthinking

Joining Youth Council IELTS Listening Answers With Audio, Transcript, And Explanation

Luyện tập đề IELTS Listening Practice với Joining Youth Council được lấy từ cuốn sách IELTS Cambridge 11 - Test 2 - Section 1 kèm Answer key, list từ vựng IELTS cần học trong bài đọc và Free PDF & Audio Transcript Download với trải nghiệm thi IELTS trên máy và giải thích đáp án chi tiết bằng Linearthinking

Victor Hugo IELTS Listening Answers With Audio, Transcript And Explanation

Luyện tập đề IELTS Listening Practice với Victor Hugo được lấy từ cuốn sách IELTS Cambridge 18 - Test 4 - Section 4 kèm Answer key, list từ vựng IELTS cần học trong bài đọc và Free PDF & Audio Transcript Download với trải nghiệm thi IELTS trên máy và giải thích đáp án chi tiết bằng Linearthinking.

The Gherkin Building IELTS Listening Answers With Audio, Transcript, And Explanation

Luyện tập đề IELTS Listening Practice với The Gherkin Building được lấy từ cuốn sách IELTS Actual Test 2 - Test 10 - Section 4 kèm Answer key, list từ vựng IELTS cần học trong bài đọc và Free PDF & Audio Transcript Download với trải nghiệm thi IELTS trên máy và giải thích đáp án chi tiết bằng Linearthinking

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