organizational communication thesis

Organizational Communication as an Effective Communication Strategy in Organizations and the Role of the Leader

• First Online: 28 April 2021

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• Kürşad Zorlu   ORCID: orcid.org/0000-0001-7542-9838 3 &
• Fatma Korkmaz   ORCID: orcid.org/0000-0003-0164-1136 4  

Part of the book series: Contributions to Management Science ((MANAGEMENT SC.))

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In today’s business world, organizational structures have become more complex with the effect of global, social, economic, and technological developments, and with the increasing need for division of labor and labor, all employees in organizations need to establish close relationships with each other and continue their activities in harmony. In this context, organizational communication has become a vital phenomenon for organizations to achieve organizational goals successfully. Leadership is considered the most important organizational variable for the effective management of the organizational communication process. The role and importance of leadership and leaders in the effective organizational communication process is an undeniable fact. Leaders play important roles in the effective management of organizational communication with their identity as a good communicator as well as many of their characteristics. In this study, it is aimed to examine the relationship between organizational communication and leadership and to reveal the interaction areas according to the basic dimensions of both concepts. First, the conceptual framework for organizational communication and leadership is presented in the study, and then the relational context is explained. Within the framework of the findings and evaluations revealed in the study, it is understood that leadership variables, which play a key role in the effective management of organizational communication and organizational communication, are complementary to each other, and the successful continuation of the communication process in organizations can be achieved through leader activity interaction.

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Zorlu, K., Korkmaz, F. (2021). Organizational Communication as an Effective Communication Strategy in Organizations and the Role of the Leader. In: Dincer, H., Yüksel, S. (eds) Management Strategies to Survive in a Competitive Environment. Contributions to Management Science. Springer, Cham. https://doi.org/10.1007/978-3-030-72288-3_21

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Home > Humanities and Sciences > Communication Studies > Communication Studies ETDs

Communication Studies Theses, Dissertations, and Professional Papers

This collection includes theses, dissertations, and professional papers from the University of Montana Department of Communication Studies. Theses, dissertations, and professional papers from all University of Montana departments and programs may be searched here.

Theses/Dissertations from 2023 2023

COMEDY, CAMARADERIE, AND CONFLICT: USING HUMOR TO DEFUSE DISPUTES AMONG FRIENDS , Sheena A. Bringa

Navigating Toxic Identities Within League of Legends , Jeremy Thomas Miner

Theses/Dissertations from 2022 2022

UNDERSTANDING MEDIA RICHNESS AND SOCIAL PRESENCE: EXPLORING THE IMPACTS OF MEDIA CHANNELS ON INDIVIDUALS’ LEVELS OF LONELINESS, WELL-BEING, AND BELONGING , Ashley M. Arsenault

CANCELING VS. #CANCEL CULTURE: AN ANALYSIS ON THE SURVEILLANCE AND DISCIPLINE OF SOCIAL MEDIA BEHAVIOR THROUGH COMPETING DISCOURSES OF POWER , Julia G. Bezio

DISTAL SIBLING GRIEF: EXPLORING EMOTIONAL AFFECT AND SALIENCE OF LISTENER BEHAVIORS IN STORIES OF SIBLING DEATH , Margaret C. Brock

Is Loss a Laughing Matter?: A Study of Humor Reactions and Benign Violation Theory in the Context of Grief. , Miranda B. Henrich

The Request Is Not Compatible: Competing Frames of Public Lands Discourse in the Lolo Peak Ski Resort Controversy , Philip A. Sharp

Patient Expectations, Satisfaction, and Provider Communication Within the Oncology Experience , Elizabeth Margaret Sholey

Psychological Safety at Amazon: A CCO Approach , Kathryn K. Zyskowski

Theses/Dissertations from 2021 2021

Discourse of Renewal: A Qualitative Analysis of the University of Montana’s COVID-19 Crisis Communication , Haley Renae Gabel

Activating Hope: How Functional Support Can Improve Hope in Unemployed Individuals , Rylee P. Walter

Theses/Dissertations from 2020 2020

THE HOME AS A SITE OF FAMILY COMMUNICATED NARRATIVE SENSE-MAKING: GRIEF, MEANING, AND IDENTITY THROUGH “CLEANING OUT THE CLOSET” , Kendyl A. Barney

CRISIS AS A CONSTANT: UNDERSTANDING THE COMMUNICATIVE ENACTMENT OF COMMUNITIES OF PRACTICE WITHIN THE EXTENSION DISASTER EDUCATION NETWORK (EDEN) , Danielle Maria Farley

FOSTERING COMMUNITIES OF PRACTICE IN COMPREHENSIVE SEX EDUCATION: EVALUATION AND RECOMMENDATIONS ON THE FOUNDATIONS TRAINING , Shanay L. Healy

Belonging for Dementia Caregivers , Sabrina Singh

Theses/Dissertations from 2019 2019

Making the Most of People We Do Not Like: Capitalizing on Negative Feedback , Christopher Edward Anderson

Understanding the Relationship Between Discursive Resources and Risk-Taking Behaviors in Outdoor Adventure Athletes , Mira Ione Cleveland

Service Failure Management in High-End Hospitality Resorts , Hunter A. Dietrich

Fear, Power, & Teeth (2007) , Olivia Hockenbroch

The climate change sublime: Leveraging the immense awe of the planetary threat of climate change , Sean D. Quartz

Theses/Dissertations from 2018 2018

The Relationship Between Memorable Messages and Identity Construction , Raphaela P. Barros Campbell

Wonder Woman: A Case Study for Critical Media Literacy , Adriana N. Fehrs

Curated Chaos: A Rhetorical Study of Axmen , Rebekah A. McDonald

THE ROLE OF BIPOLAR DISORDER, STIGMA, AND HURTFUL MESSAGES IN ROMANTIC RELATIONSHIPS , Callie Parrish

Cruising to be a Board Gamer: Understanding Socialization Relating to Board Gaming and The Dice Tower , Benjamin Wassink

Theses/Dissertations from 2017 2017

STEAMED: EXAMINATIONS OF POWER STRUGGLES ON THE VALUE FORUM , richard E. babb

Beyond the Bike; Identity and Belonging of Free Cycles Members , Caitlyn Lewis

Adherence and Uncertainty Management: A Test Of The Theory Of Motivated Information Management , Ryan Thiel

Theses/Dissertations from 2016 2016

Redskins Revisited: Competing Constructions of the Washington Redskins Mascot , Eean Grimshaw

A Qualitative Analysis of Belonging in Communities of Practice: Exploring Transformative Organizational Elements within the Choral Arts , Aubrielle J. Holly

Training the Professoraite of Tomorrow: Implementing the Needs Centered Training Model to Instruct Graduate Teaching Assistants in the use of Teacher Immediacy , Leah R. Johnson

Beyond Blood: Examining the Communicative Challenges of Adoptive Families , Mackensie C. Minniear

Attitudes Toward Execution: The Tragic and Grotesque Framing of Capital Punishment in the News , Katherine Shuy

Knowledge and Resistance: Feminine Style and Signifyin[g] in Michelle Obama’s Public Address , Tracy Valgento

Theses/Dissertations from 2015 2015

BLENDED FRAMEWORK: BILL MCKIBBEN'S USE OF MELODRAMA AND COMEDY IN ENVIRONMENTAL RHETORIC , Megan E. Cullinan

THE INFLUENCE OF MEDICAL DRAMAS ON PATIENT EXPECTATIONS OF PHYSICIAN COMMUNICATION , Kayla M. Fadenrecht

Diabesties: How Diabetic Support on Campus can Alleviate Diabetic Burnout , Kassandra E. Martin

Resisting NSA Surveillance: Glenn Greenwald and the public sphere debate about privacy , Rebecca Rice

Rhetoric, participation, and democracy: The positioning of public hearings under the National Environmental Policy Act , Kevin C. Stone

Socialization and Volunteers: A Training Program for Volunteer Managers , Allison M. Sullivan

Theses/Dissertations from 2014 2014

THIRD PARTY EFFECTS OF AFFECTIONATE COMMUNICATION IN FAMILY SUBSYSTEMS: EXAMINING INFLUENCE ON AFFECTIONATE COMMUNICATION, MENTAL WELL-BEING, AND FAMILY SATISFACTION , Timothy M. Curran

Commodity or Dignity? Nurturing Managers' Courtesy Nurtures Workers' Productivity , Montana Rafferty Moss

"It Was My Job to Keep My Children Safe": Sandra Steingraber and the Parental Rhetoric of Precaution , Mollie Katherine Murphy

Life, Liberty, and the Pursuit of Free Markets: ALEC's Populist Constructions of "the People" in State Politics , Anne Sherwood

Theses/Dissertations from 2013 2013

COMMUNICATIVE CONSTRUCTION OF EXPECTATIONS: AN EXAMINATION OF EXPECTATIONS REGARDING MOTHERS IN NARRATIVE CONSTRUCTION , Jordan A. Allen

Let’s talk about sex: A training program for parents of 4th and 5th grade children , Elizabeth Kay Eickhoff

"You Is The Church": Identity and Identification in Church Leadership , Megan E. Gesler

This land is your land, this land is my land: A qualitative study of tensions in an environmental decision making group , Gabriel Patrick Grelle

The Constitution of Queer Identity in the 1972 APA Panel, "Psychiatry: Friend or Foe to Homosexuals? A Dialogue" , Dustin Vern Edward Schneider

The Effect of Religious Similarity on the Use of Relational Maintenance Strategies in Marriages , Jamie Karen Taylor

Justice, Equality, and SlutWalk: The Rhetoric of Protesting Rape Culture , Dana Whitney Underwood

Theses/Dissertations from 2012 2012

Collective Privacy Boundary Turbulence and Facework Strategies: A Cross-Cultural Comparison of South Korea and the United States , Min Kyong Cho

COMMUNICATING ARTIFACTS: AN ANALYSIS OF HOW MUSEUMS COMMUNICATE ORGANIZATIONAL IDENTITY DURING TIMES OF CONTROVERSY AND FINANCIAL STRAIN , Amanda Renee Cornuke

Communication Apprehension and Perceived Responsiveness , Elise Alexandra Fanney

Improving Patient-Provider Communication in the Health Care context , Charlotte M. Glidden

What They Consider, How They Decide: Best Practices of Technical Experts in Environmental Decision-Making , Cassandra J. Hemphill

Rebuilding Place: Exploring Strategies to Align Place Identity During Relocation , Brigette Renee McKamey

Sarah Palin, Conservative Feminism, and the Politics of Family , Jasmine Rose Zink

Theses/Dissertations from 2011 2011

Salud, Dignidad, Justicia: Articulating "Choice" and "Reproductive Justice" for Latinas in the United States , Kathleen Maire de Onis

Environmental Documentary Film: A Contemporary Tool For Social Movement , Rachel Gregg

In The Pink: The (Un)Healthy Complexion of National Breast Cancer Awareness Month , Kira Stacey Jones

Jihad as an Ideograph: Osama bin Laden's rhetorical weapon of choice , Faye Lingarajan

The Heart of the Matter: The Function and Relational Effects of Humor for Cardiovascular Patients , Nicholas Lee Lockwood

Feeling the Burn: A Discursive Analysis of Organizational Burnout in Seasonal Wildland Firefighters , Whitney Eleanor Marie Maphis

Making A Comeback: An Exploration of Nontraditional Students & Identity Support , Jessica Kate McFadden

In the Game of Love, Play by the Rules: Implications of Relationship Rule Consensus over Honesty and Deception in Romantic Relationships , Katlyn Elise Roggensack

Assessing the balance: Burkean frames and Lil' Bush , Elizabeth Anne Sills

Theses/Dissertations from 2010 2010

The Discipline of Identity: Examining the Challenges of Developing Interdisciplinary Identities Within the Science Disciplines , Nicholas Richard Burk

Occupational Therapists: A Study of Managing Multiple Identities , Katherine Elise Lloyd

Discourse, Identity, and Culture in Diverse Organizations: A Study of The Muslim Students Association (University of Montana) , Burhanuddin Bin Omar

The Skinny on Weight Watchers: A Critical Analysis of Weight Watcher's Use of Metaphors , Ashlynn Laura Reynolds-Dyk

You Got the Job, Now What?: An Evaluation of the New Employee Orientation Program at the University of Montana , Shiloh M. A. Sullivan

Theses/Dissertations from 2009 2009

Because We Have the Power to Choose: A Critical Analysis of the Rhetorical Strategies Used in Merck's Gardasil Campaign , Brittney Lee Buttweiler

Communicative Strategies Used in the Introduction of Spirituality in the Workplace , Matthew Alan Condon

Cultures in Residence: Intercultural Communication Competence for Residence Life Staff , Bridget Eileen Flaherty

The Influence of Sibling Support on Children's Post-Divorce Adjustment: A Turning Point Analysis , Kimberly Ann Jacobs

TALK ABOUT “HOOKING UP”: HOW COLLEGE STUDENTS‟ ACCOUNTS OF “HOOKING UP” IN SOCIAL NETWORKS INFLUENCES ENGAGING IN RISKY SEXUAL BEHAVIOR , Amanda J. Olson

The Effect of Imagined Interactions on Secret Revelation and Health , Adam Stephens Richards

Teaching Intercultural Communication Competence in the Healthcare Context , Jelena Stojakovic

Quitting versus Not Quitting: The Process and Development of an Assimilation Program Within Opportunity Resources, Inc. , Amanda N. Stovall

Theses/Dissertations from 2008 2008

IMAGES AS A LAYER OF POSITIVE RHETORIC: A VALUES-BASED CASE STUDY EXPLORING THE INTERACTION BETWEEN VISUAL AND VERBAL ELEMENTS FOUND ON A RURAL NATURAL RESOURCES NON-PROFIT ORGANIZATION WEBSITE , Vailferree Stilwell Brechtel

Relational Transgressions in Romantic Relationships: How Individuals Negotiate the Revelation and Concealment of Transgression Information within the Social Network , Melissa A. Maier

Theses/Dissertations from 2007 2007

THE SOCIALIZATION OF SEASONAL EMPLOYEES , Maria Dawn Blevins

Friends the family you choose (no matter what: An investigation of fictive kin relationships amoung young adults. , Kimberly Anne Clinger

Public relations in nonprofit organizations: A guide to establishing public relations programs in nonprofit settings , Megan Kate Gale

Negotiated Forgiveness in Parent-Child Relationships: Investigating Links to Politeness, Wellness and Sickness , Jennifer Lynn Geist

Developing and Communicating Better Sexual Harassment Policies Through Ethics and Human Rights , Thain Yates Hagan

Managing Multiple Identities: A Qualitative Study of Nurses and Implications for Work-Family Balance , Claire Marie Spanier

BEYOND ORGANIC: DEFINING ALTERNATIVES TO USDA CERTIFIED ORGANIC , Jennifer Ann von Sehlen

Theses/Dissertations from 2006 2006

Graduate Teaching Assistant Interpretations and Responses to Student Immediacy Cues , Clair Owen Canfield

Verbal negotiation of affection in romantic relationships , Andrea Ann Richards

Theses/Dissertations from 2005 2005

Art of forgiveness , Carrie Benedict

"We shall fight for the things we have always held nearest our hearts": Rhetorical strategies in the U.S. woman suffrage movement , Stephanie L. Durnford

War on Terror Middle-East peace and a drive around the ranch: The rhetoric of US-Saudi diplomacy in the post-911 period , J. Robert Harper

What do you mean by competence?: A comparison of perceived communication competence among North Americans and Chinese , Chao He

Rhetoric of public interest in an inter-organizational environmental debate: The Fernie mining controversy. , Shelby Jo. Long

Investigation of the initiation of short-term relationships in a vacation setting. , Aneta Milojevic

"It 's the other way around"| Sustainability, promotion, and the shaping of identity in nonprofit arts organizations , Georgi A. Rausch

Child left behind: An examination of comforting strategies goals and outcomes following the death of a child , Kelly R. Rossetto

Profile of the modern smokejumper| A tension-centered lens on identity and identification , Cade Wesley Spaulding

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Digital Commons @ USF > College of Arts and Sciences > Department of Communication > Theses and Dissertations

Communication Theses and Dissertations

Theses/dissertations from 2023 2023.

Consumer Purchase Intent in Opinion Leader Live Streaming , Jihong Huo

Organizing and Communicating Health: A Culture-centered and Necrocapitalist Inquiry of Groundwater Contamination in Rural West Bengal , Parameswari Mukherjee

HIV Stalks Bodies Like Mine: An Autoethnography of Self-Disclosure, Stigmatized Identity, and (In)Visibility in Queer Lived Experience , Steven Ryder

Theses/Dissertations from 2022 2022

Reviving the Christian Left: A Thematic Analysis of Progressive Christian Identity in American Politics , Adam Blake Arledge

Organizing Economies: Narrative Sensemaking and Communciative Resilience During Economic Disruption , Timothy Betts

The Tesla Brake Failure Protestor Scandal: A Case Study of Situational Crisis Communication Theory on Chinese Media , Jiajun Liu

Inflammatory Bowel Disease & Social (In)Visibility: An Interpretive Study of Food Choice, Self-Blame and Coping in Women Living with IBD , Jessica N. Lolli

Florida Punks: Punk, Performance, and Community at Gainesville’s Fest , Michael Anthony Mcdowell Ii

Re-centering and De-centering ‘Race’: an Analysis of Direct-to-Consumer Genetic Testing Organizational Websites , Beatriz Nieto-Fernandez

The Labors of Professional Wrestling: The Dream, the Drive, and Debility , Brooks Oglesby

Outside the Boundaries of Biomedicine: A Culture-Centered Approach to Female Patients Living Undiagnosed and Chronically Ill , Bianca Siegenthaler

The Effect of Racial and Ethnic Identity Salience on Online Political Expression and Political Participation in the United States , Jonathon Smith

Grey’s Anatomy and End of Life Ethics , Sean Micheal Swenson

Informal Communication, Sensemaking, and Relational Precarity: Constituting Resilience in Remote Work During COVID , Tanya R.M. Vomacka

Making a Way: An Auto/ethnographic Exploration of Narratives of Citizenship, Identity, (Un)Belonging and Home for Black Trinidadian[-]American Women , Anjuliet G. Woodruffe

Theses/Dissertations from 2021 2021

When I Rhyme It’s Sincerely Yours: Burkean Identification and Jay-Z’s Black Sincerity Rhetoric in the Post Soul Era , Antoine Francis Hardy

Explicating the Process of Communicative Disenfranchisement for Women with Chronic Overlapping Pain Conditions (COPCs) , Elizabeth A. Hintz

Mitigating Negativity Bias in Media Selection , Gabrielle R. Jarmoszko

Blue Rage: A Critical Cultural Analysis of Policing, Whiteness, and Racial Surveillance , Wesley T. Johnson

Narratives of Success: How Honors College Newcomers Frame the Entrance to College , Cayla Lanier

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Organizational Communication Research Paper Topics

• Bona Fide Groups
• Bureaucracy and Communication
• Communication in Organizational Crises
• Communication Networks
• Control and Authority in Organizations
• Critical Approaches to Organizational Communication
• Cultural Diversity in Organizations
• Decision-Making Processes in Organizations
• Dialogic Perspectives
• Dissent in Organizations
• Emotion and Communication in Organizations
• Feedback Processes in Organizations
• Functional Theory of Group Decision-Making
• Globalization of Organizations
• Group Communication
• Group Communication and Problem-Solving
• Group Communication and Social Influence
• Institutional Theory
• Interorganizational Communication
• Knowledge Management
• Leadership in Organizations
• Learning Organizations
• Meeting Technologies
• Organizational Assimilation
• Organizational Change Processes
• Organizational Conflict
• Organizational Culture
• Organizational Discourse
• Organizational Ethics
• Organizational Identification
• Organizational Metaphors
• Organizational Structure
• Participative Processes in Organizations
• Postmodern Approaches Organizational Communication
• Sense-Making
• Structuration Theory
• Supervisor–Subordinate Relationships
• Symbolic Convergence Theory

Most historians of the field place the beginning of the modern discipline in the middle of the twentieth century. Redding and Tompkins (1988) provide a typical recounting of this history in discussing three overlapping formative phases. The first, from 1900 and 1950, is the “era of preparation.” During this period, concerns revolved around skills-based training that would achieve “effective” communication in organizations. The second phase (1940–1970), the “era of identification and consolidation,” was marked by an emphasis on the scientific method. with empirical attention focused on supervisor–subordinate relationships, employee satisfaction, and group decision-making. Redding and Tompkins argue that organizational communication reached the third era (“era of maturity and innovation”) in the 1970s. At this point, organizational communication was recognized as an established discipline with large divisions in the ICA (International Communication Association) and the National Communication Association (NCA) in the US, graduate programs across the globe, and scholarship represented in disciplinary and interdisciplinary outlets, as well as specialized journals such as Management Communication Quarterly.

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Get 10% off with 24start discount code, theoretical and methodological approaches.

In recent decades, the discipline has been marked by several major intellectual shifts and conceptual debates. Thus, organizational communication is now an eclectic discipline in terms of theory and method. Three important metatheoretical strands are now prevalent in organizational communication. Following Corman and Poole (2000), these strands are labeled ‘post-positivist,’ ‘interpretive,’ and ‘critical.’

The post-positivist approach was dominant as organizational communication reached maturity in the 1970s. The ontological focus was a realist conception of both ‘organization’ and ‘communication’ – organizations were seen as ‘containers’ within which people worked and communication followed prescribed routes and included defined content. Early examples of post-positivist research included topics such as supervisor–subordinate communication, information flow, feedback, communication climate, and communication networks. Post-positivist scholars today consider crucial questions of organizing in the late modern and postmodern world, including communication and decision-making technologies, globalization, nonprofit organizations, and self-organizing systems.

During the 1970s and 1980s, many organizational communication scholars began to reject realist conceptions of organizations and communication and turn away from positivistic epistemological assumptions and scientific research methods. Within organizational communication, the interpretive turn (Putnam and Pacanowsky 1983). The intellectual roots of the interpretive turn in organizational communication can be found in movements such as symbolic interactionism, hermeneutics, phenomenology, and ethnomethodology. This approach is marked by a social constructionist ontology and epistemologies that emphasize the relationship between the knower and the known and the value of emergent forms of knowledge. Instead of following the ‘container’ metaphor, interpretive scholars considered the role of communication in processes of organizing and sense-making (Weick 1979); scholars shifted from a mechanistic view to a constitutive view of oganizing and communicating (Putnam & Nicotera 2009).

During the same time period as the interpretive turn, many scholars were also moving toward a critical approach in which organizations were viewed as systems of power and control. In organizational communication, critical scholarship can be traced to formative influences including Karl Marx, Frankfurt School critics, Louis Althusser, Antonio Gramsci, Jürgen Habermas, Michel Foucault, and Anthony Giddens. The turn to critical scholarship involved analyzing organizations as ‘sites of oppression,’ considering the discursive construction of managerial interests, examining how workers are complicit in processes of alienation, and highlighting processes of resistance. Critical organizational communication scholars’ concern with praxis has led to the scholarship considering alternative organizational forms, participatory practices, and opportunities for employee dissent.

With the critical turn also came a move to feminist scholarship (Ashcraft & Mumby 2004). This research has roots in both the critical theory and the political activism at the heart of feminism. Feminist scholarship did not gain a foothold in the discipline until the 1990s, though there had been earlier studies of gender and biological sex in organizational communication processes. In recent decades, feminist scholarship has included the public/private divide, feminist ways of organizing, emotionality in the workplace, feminist approaches to conflict, and embodied organizational experience with the late twentieth century also marked the emergence of postmodern theorizing that differentiates organizations and communication in the modern epoch (e.g., centralized authority, rationality, standardization) from the postmodern epoch (e.g., lateral relationships, consensus-based control, interactivity, and change).

Contemporary Frames and Research Topics

Putnam et al. (1996) provide a helpful framework that considers the metaphors of communication and organization. In the ‘conduit metaphor’ communication is seen as transmission that occurs within the container of the organization. Research in this tradition considers formal and informal communication flow, adoption of communication technology, and information load.In the ‘lens metaphor’ approach, communication is a filtering process and the organization is the eye. This metaphor highlights the possibility of distortion and the importance of message reception. The ‘linkage metaphor’ shifts emphasis to the connections among individuals and organizations including communication networks, patterns, and structures. The ‘performance metaphor’ considers organizations as emerging from coordinated actions (processes including storytelling and organizational image). The ‘symbol metaphor’ sees communication as a process of representation through which the organizational world is made meaningful and includes scholarship in organizational culture and socialization. The ‘voice metaphor’ considers how organizational voices are expressed or suppressed through processes including ideology, hegemony, democratization, and cultural difference. Finally, ‘discourse metaphor’ sees communication as a conversation, as collective action, and as dialogue.

References:

• Ashcraft, K. L. & Mumby, D. K. (2004). Reworking gender: A feminist communicology of organization. Thousand Oaks, CA: Sage.
• Corman, S. R. & Poole, M. S. (2000). Perspectives on organizational communication: Finding common ground. New York: Guilford.
• May, S. & Mumby, D. K. (2005). Engaging organizational communication theory and research: Multiple perspectives. Thousand Oaks, CA: Sage.
• Mumby, D. K. & Stohl, C. (1996). Disciplining organizational communication studies. Management Communication Quarterly, 10, 50–72.
• Putnam, L. L. & Mumby, D. K. (eds.) (2013). The Sage handbook of organizational communication, 3rd edn. Thousand Oaks, CA: Sage.
• Putnam, L. L. & Nicotera, A. (eds.) (2009). Building theories of organization: The constitutive role of communication. London: Routledge.
• Putnam, L. L. & Pacanowsky, M. E. (eds.) (1983). Communication in organizations: An interpretive approach. Beverly Hills, CA: Sage.
• Putnam, L. L., Phillips, N., & Chapman, P. (1996). Metaphors of communication and organization. In S. R. Clegg, C. Hardy, & W. R. Nord (eds.), Handbook of organization studies. Thousand Oaks, CA: Sage, pp. 375–408.
• Redding, W. C. & Tompkins, P. K. (1988). Organizational communication: Past and present tenses. In G. Goldhaber & G. Barnett (eds.), Handbook of organizational communication. Norwood, NJ: Ablex, pp. 5–34.
• Weick, K. E. (1979). The social psychology of organizing, 2nd edn. Reading, MA: Addison-Wesley.

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