sample business plan for laundromat

How to Write a Laundromat Business Plan + Example Templates

Elon Glucklich

7 min. read

Updated February 7, 2024

Free Download:  Sample Laundromat Business Plan Template

Would you open a business in an industry that continuously sees annual growth rates between 3 and 5 percent , with steady growth forecast for the next decade?

Starting a laundromat business may not sound flashy, but it has proven to be a profitable venture for many.

But just like a retail store or tech startup, operating a successful laundromat business takes careful planning. It also requires accounting for major upfront costs, and keeping in compliance with environmental regulations.  

That’s why it’s so important to conduct extensive research and planning, before investing in building space and expensive commercial-grade laundry equipment. Putting together a solid business plan will help you focus on the important purchases to make and processes to implement to run a successful laundromat business.

Get started by downloading our free sample laundromat business plan template .

• Why You Need a Business Plan for Your Laundromat Business

Because of the careful planning and attention to details required, it’s crucial to map out the vision and structure for your business. That’s where a business plan comes in handy.

Do you know how much you will need to spend on equipment before you ever bring in any revenue? Will you need a bank loan to get up and running? Most customers look for the laundromat that’s closest to them , so how much do you know about the demographics of the neighborhood you plan to operate in?

A business plan is the place to compile your most relevant market research , financial projections , and your overall strategic vision for the business. It’s where you can document assumptions about your startup costs and ongoing operational costs, as well as the processes you’ll put in place to ensure compliance with environmental rules.

This guide will help you structure your laundromat business plan, detailing the main areas to cover in the plan and what types of information you’ll need to compile.

• Understand Your Business Model and Startup Costs

All laundromats are not the same. There are the traditional, coin-operated models. But there are also more modern card-operated systems. Many are self-service, but some provide drop-off service, dry clearing, even tailoring. In your business plan, you should discuss the laundromat business model you are choosing and why. Higher-end services like tailoring might attract a broader customer base, but they bring additional costs.

Your business plan is the place to define the services you will provide . It’s important to document these decisions, even if you are just opting for a traditional coin-operated laundromat. Producing a detailed estimation of your startup costs before launching the business is essential, since it will ensure you are considering the full range of equipment and utility costs.

Once you have defined your business model, you will need to show that it aligns with your projected costs, including:

• Building lease or purchase
• Renovations
• Commercial-grade laundry equipment
• Laundry detergent
• Business license

Without detailing your startup costs upfront, your financial projections for the business won’t be accurate, and you will be less prepared for unexpected costs .

A detailed financial projection will also help you determine how long it will take for your business to break even . With a detailed description of your business model and startup costs, you will be ready to approach lenders or investors to get funding for your laundromat . That initial investment will be key to your success, since laundromat startup costs are often hundreds of thousands of dollars.

Know the Area You’ll Serve

Location, location, location. It’s true for many businesses that the location it operates in plays a major role in determining how many customers walk through its doors. That’s especially true for a laundromat. Many customers will be apartment tenants, and are likely to seek out a laundromat within 1-3 miles of where they live.

So the location of your laundromat is a significant determinant of its potential success, and should be a focal point in your business plan. A strategic location can drive high foot traffic, increase visibility, and ultimately boost revenue.

Your selected location should ideally be in an area with a high density of potential customers. This could include neighborhoods with many apartments or near university dormitories where residents may not have easy access to laundry facilities. Additionally, your location should be easily accessible, preferably on a main road with clear visibility from the street to attract passers-by.

In your business plan, explain why your chosen location meets these criteria. Describe the following:

• Demographics of the area
• Ease of access to the business
• Visibility from the street
• Competitors and their distance from your business

While marketing may not be a huge portion of your operating budget, you will want to demonstrate in your business plan that you have a strategy for acquiring customers and retaining them . Consider strategies you might use to promote your business, like advertising through flyers and newspaper ads, or digital marketing on social media or through search engine optimization.

Understanding your target customers will help inform these strategies. For instance, if your laundromat is near residential areas or college campuses, you may want to advertise in student publications or on social media channels. But if it’s in the middle of a busy downtown, you may want to advertise cleaning services for suits, or commercial laundry services.

• Stay on Top of Operating Expenses

We’ve discussed the sizable costs to open a laundromat business. But there are also ongoing operational costs that need to be taken into account. Think about a washing machine that’s broken down, dryer lint screens that need to be replaced, or maintenance on your water connections. 

Your business plan is where to compile those costs, since they’ll have a significant impact on your long-term finances. You won’t be able to accurately estimate your break even date without them.

Your business plan must detail the maintenance and repair strategies you intend to employ in order to extend the life of your equipment. Document your strategy for handling repairs – whether you’ll use an on-call technician, train any staff to handle minor upkeep, or send faulty equipment to the manufacturer for repairs.

You should also state whether you will have a contingency plan while machines are being repaired. Do you have spare machines, or a regular maintenance schedule to minimize disruption? This will show potential lenders or investors that you’ve considered steps to maintain steady revenue streams.

Don’t forget about utility and insurance costs, as well. These are ongoing expenses that can change as your business grows. You will want to demonstrate in your business plan that you have considered the impact of these costs on your business – not just when you start the business, but on an ongoing basis.

• Compliance Can Make or Break Your Business

Laundromats are subject to a variety of regulations , from local zoning laws to environmental standards. For instance, there might be specific requirements for wastewater disposal, given the amount of detergents and chemicals laundromats typically use. You may also need to comply with safety standards regarding equipment operation and maintenance.

It’s crucial to comply with all relevant regulations, just as in any business. Your business plan should include a section dedicated to detailing these legal and regulatory requirements.

Start by identifying the agencies that oversee these regulations, from local health departments to the Occupational Safety and Health Administration and Environmental Protection Agency. List the concerns these agencies will be looking out for, from wastewater disposal to emissions from your laundry machines. Then, detail the steps you’ll take to ensure compliance, such as regular inspections and audits, staff training and the implementation of safety protocols.

Show customers and your lender that you know about the relevant regulations and have a plan to stay on top of them. Not only will it reassure them that you can responsibly run a laundromat business, but it also reduces the risk of costly fines, operational disruptions and even lawsuits.

• Download a free laundromat business plan template and example

For help getting your business started, download our free laundromat business plan template . You can download this document in Word form and use it as a foundation for your own business plan.

If you want to brush up on how to write specific sections of a traditional business plan, take a look at our step-by-step guide on how to write a business plan .

See why 1.2 million entrepreneurs have written their business plans with LivePlan

Elon is a marketing specialist at Palo Alto Software, working with consultants, accountants, business instructors and others who use LivePlan at scale. He has a bachelor's degree in journalism and an MBA from the University of Oregon.

Table of Contents

• Know the Area You’ll Serve

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Laundromat Business Plan

Used 4,872 times

Create your success roadmap with a laundromat business plan template, designed to arrange the essentials of the laundry business.

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Created by:

​ [Sender.FirstName] [Sender.LastName] ​

​ [Sender.Company] ​

Prepared for:

​ [Recipient.FirstName] [Recipient.LastName]

​ [Recipient.Company] ​

Executive Summary

The [Sender.Company] is a prominent registered Laundromat facility strategically positioned in the bustling city of (Location Name). The Laundromat offers a convenient solution for the laundry needs of both residents and travelers. They are offering not just laundry services but also (state here the business' complimentary services).

The store's flexible hours are from (Time) (Mon-Thurs) and 24/7 (Fri-Sun) and are tailored to customer preferences. The company prioritizes creating an environment that ensures the customers' comfort and convenience, offering additional services such as ironing, folding, and packaging clothes. The attentive staff can always assist with currency exchange, detergent, and softeners.

Owned and managed by (owner Nane), a seasoned professional with a (Add some information such as college degree and other applicable credentials). [Sender.Company] is committed to providing top-notch service and embracing the latest technology to enhance your laundry experience. As your laundry needs, comfort and enjoyment are the company's top priorities.

Company Summary

​ [Sender.Company] is a distinguished professional in the laundry industry, known for his/her exceptional achievements and expertise. Throughout his/her career, he/she has consistently demonstrated his/her ability to enhance operational efficiency and raise the bar for service in the field.

Vision Statement

Our vision is to become one of the most successful laundromats in (Location) and be an industry leader and a choice laundry service provider.

Mission Statement

Our mission is to establish a successful Laundromat business in (Location) that thrives in both success and profitability. Our aim is not only to fulfill the needs of our valued clients but to exceed their expectations with excellent dry cleaning and laundry services at affordable prices.

Management Team

​ [Sender.Company] is under the ownership of (Owner Name), who has enlisted the support of (Recruit Name), a fellow graduate from (Name of University) with a bachelor's degree in (Field of Study), to serve as the company's (Position).

(Recruit Name) holds a master's degree in (Field of Study) from (Name of University) with a (Number of Years) of experience as a (Position) for a (Previous Company). His/her reputation as a (Position/Expertise) is well-established, making him/her an invaluable asset in maintaining the (Position/Expertise) integrity of the laundromat.

We project that [Sender.Company] Shall introduce the listed services when we attain (Milestone).

As [Sender.Company] matures, we will consider expanding our operations to additional locations or introducing new services, such as (Additional Services to be Offered), to meet evolving customer preferences and market demands.

We will also offer customizable membership programs at (Price) with exclusive benefits to enhance customer loyalty.

Products and Services

​ [Sender.Company] is a state-of-the-art Laundromat strategically positioned to become the industry's market leader. Aside from offering a laundry facility, the business also provides additional services. These supplemental services will assist [Sender.Company] in hooking clients.

These are the services and amenities available to the customers:

Self–service washing

Dry cleaning services

Folding and packaging of clothes

Home delivery services

(add service)

Market Analysis

Market segmentation.

​ [Sender.Company] plans to cater to a (small/big) range of clients in (Location). The target market for our laundry business is the following group of people:

Busy Corporate Executives

Visitors / Travelers

Business Owners

(Add customer profile)

Competitive Advantage

After carefully analyzing the market, [Sender.Company] has realized that it has a competitive advantage. The company's competitive advantages are as follows:

Location: (Description).

Environment: (Description).

Convenience: (Description).

Quality: (Description).

Services: (Description).

Strategy and Implementations

Marketing strategy.

The marketing strategy for [Sender.Company] will primarily focus on offering a reliable and secure laundry facility, exceptional customer care, and supplementary services.

​ [Sender.Company] is committed to utilizing traditional and innovative marketing methods to promote the business.

With this in mind, [Sender.Company] will implement the following approaches to attract customers and cultivate their loyalty. Some of the marketing strategies that will be utilized include:

Advertise our Laundromat business through national newspapers, local TV stations, and community radio channels.

To promote our Laundromat business through our official website and across various social media platforms.

Commit to continuously enhancing the performance of our brand.

Ensure consistent and exceptional customer experiences, emphasizing the importance of making a positive first impression.

(Add strategy)

Pricing Strategy

At [Sender.Company] , the pricing aligns with industry standards. We will not aim to overcharge or undercharge compared to our competitors in the surrounding areas. Plus, we will occasionally offer discounts and rewards for loyal customers and referrals.

Here are the flexible payment options [Sender.Company] offers to cater to various preferences:

1. Cash/Coins Payment

2. Point of Sale (POS) Machine Payment

3. Online Bank Transfer via our payment portal

4. Mobile Money Payment

Financial Plan

Revenue and cost drivers.

​ [Sender.Company] 's income generators will be the fees charged to customers for using the self-service machines and the costs for the additional laundry services the company will provide. Laundromats in the neighborhood charge an average of (Amount) to wash laundry. [Sender.Company] will charge (Amount) per load, comparable to the prices charged by other laundromats in the area.

The main cost factor is the overhead expenses needed to staff the laundry. These are the company's additional expenditures:

Payroll cost

Marketing materials

Funding Requirements and Use of Funds

​ [Sender.Company] ​ seeks financial funding for (Amount) to start the laundromat company. The money will be used to buy card-operated machines and secure the laundromat's location.

Additionally, the funding will be set aside for (Number of months) of overhead expenses. The funding for the company is broken down as follows:

Washing machines and dryers: (Amount)

Card-operated machines: (Amount)

Water heating system: (Amount)

(Number of months) months of overhead costs (payroll, rent, utilities): (Amount)

Marketing costs: (Amount)

Working capital: (Amount)

Financial Forecasts

The company's projected income statement, balance sheet, and cash flow statement are shown below.

​ [Recipient.FirstName] [Recipient.LastName] ​

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Laundromat Business Plan Template

Written by Dave Lavinsky

Laundromat Business Plan

You’ve come to the right place to create your laundromat business plan.

We have helped over 10,000 entrepreneurs and business owners create business plans and many have used them to start or grow their laundromats.

Below is a template to help you create each section of your Laundromat business plan.

Executive Summary

Business overview.

Jean’s Clean Laundromat is a startup laundromat located in Manhattan, New York. The company is founded by Jean Smith, an experienced business manager with a master’s degree in Business Administration. With over ten years of experience as the General Manager for a boutique retail chain, Jean has garnered a positive reputation as a dedicated leader. She is confident that her ability to effectively manage people, finances, and operations will allow her to start her own profitable laundromat. Jean plans on managing the day-to-day operations of the laundromat herself and hiring highly qualified staff for essential positions of laundry attendants,  security guards, an accountant, and a sales and marketing professional.

Jean’s Clean Laundromat will provide general card-operated washing machines and dryers for customers to use on their own as well as a wash and fold service station for customers who want to drop their clothes off to be cleaned by Jean’s staff and picked up later. Jean’s Clean Laundromat will be a comfortable and convenient stop for busy people in the Manhattan area.

Product Offering

The following are the products and services that Jean’s Clean Laundromat will provide:

• Self-service card-operated washing machines and dryers
• Laundry supplies (detergent, dryer sheets, laundry bags, etc.)
• Dry cleaning service
• Wash and fold service
• Laundry pickup and delivery service

Customer Focus

Jean’s Clean Laundromat will target all individuals in the Manhattan area that need laundry service. Specifically, it will target men and women living in the area, busy parents, and people who do not have the time or facilities to do their laundry at home. The laundromat will also target tourists or business professionals in the city who need a quick laundry service. No matter the customer, Jean’s Clean Laundromat will deliver the best service, security, and convenience.

Management Team

Jean’s Clean Laundromat will be owned and operated by Jean Smith. She has recruited fellow New York University graduate, Elizabeth Clark, who has a bachelor’s degree in finance to come on board as her accountant and bookkeeper.

Jean Smith is a graduate of New York University with a master’s degree in Business Administration. She has been working as the General Manager for a boutique retail chain for over a decade. Jean’s organizational and leadership skills have allowed her to establish and grow a large network of business professionals that are supportive of her new venture, Jean’s Clean Laundromat.

Elizabeth Clark has worked as an accountant and bookkeeper at a local bakery for over five years and has established herself as a detail-oriented and methodical financial expert. Jean relies strongly on Elizabeth’s diligence, attention to detail, and focus when it comes to keeping the laundromat’s finances in order.

Success Factors

Jean’s Clean Laundromat will be able to achieve success by offering the following competitive advantages:

• Friendly, efficient laundry attendants that strive to go above and beyond for each customer.
• All laundry products and services are delivered with the customers’ comfort and convenience in mind.
• Jean’s Clean Laundromat offers its customers quick pickup and delivery seven days per week.

Financial Highlights

Jean’s Clean Laundromat is seeking $300,000 in debt financing to launch its laundromat business. The funding will be dedicated towards securing the laundromat storefront and purchasing the card-operated machines, and the card system. Funding will also be dedicated towards three months of overhead costs to include payroll of the staff, rent, and marketing costs. The breakout of the funding is below:

• Washers and dryers: $80,000
• Card system: $40,000
• Water heating system: $5,000
• Three months of overhead expenses (payroll, rent, utilities): $150,000
• Marketing costs: $15,000
• Working capital: $10,000

The following graph below outlines the pro forma financial projections for Jean’s Clean Laundromat.

Company Overview

Who is jean’s clean laundromat.

Jean’s Clean Laundromat is a new laundromat located in Manhattan, New York. The company is founded by Jean Smith, an experienced business manager with a master’s degree in Business Administration. With over ten years of experience as the General Manager for a boutique retail chain, Jean has garnered a positive reputation as a dedicated leader. She is confident that her ability to manage people, finances effectively, and operations will allow her to start her own profitable laundromat. Jean plans on overseeing the daily operations of the laundromat herself and hiring highly qualified staff for essential positions of laundry attendants,  security guards, an accountant, and a sales and marketing professional.

Jean’s Clean Laundromat History

Jean’s Clean Laundromat will be owned and operated by Jean Smith. Jean Smith is a graduate of New York University with a master’s degree in Business Administration. She has been working as the General Manager for a boutique retail chain for over a decade. Jean’s organizational and leadership skills have allowed her to establish and grow a large network of business professionals that are supportive of her new venture, Jean’s Clean Laundromat.

Since incorporation, Jean’s Clean Laundromat has achieved the following milestones:

• Registered Jean’s Clean Laundromat, LLC to transact business in the state of New York.
• Has a contract in place for a one year lease on the laundromat storefront which is approximately 2,000 square feet.
• Hired a marketing professional to begin strategizing a pre-launch marketing campaign.
• Began recruiting a staff of an accountant, marketing and sales manager, security guards, and laundry attendants to work at Jean’s Clean Laundromat.

Jean’s Clean Laundromat Services

The following will be the services Jean’s Clean Laundromat will provide:

Industry Analysis

The laundromat industry is a $5.4BN market in the United States with over 30,000 laundromats across the country. Laundromats are a good investment for entrepreneurs with many of them seeing an astonishing 95% success rate for the first five years in business. For many people, laundromats are essential aspects of their regular routine.

Although running a laundromat can be a profitable venture, it takes some work to maintain profitability. It’s important for industry operators to manage their laundromats proactively, pay attention to what competitors are doing, and focus on continuous improvement in both service and technology. Industry operators who fail to take these actions may not be able to achieve their desired outcomes.

A trend in the laundromat industry is  the replacement of coin-operated machines with card-operated models. Card-operated machines can bring in greater profits for the laundromat owner because these machines can be set to change prices according to the time of day or be used for single use vending product purchases. Additionally, laundromats are using newer, more eco-efficient machines and technologies that bring in more profits in addition to being better for the environment. Finally, laundromat operators are finding ways to stand out from competitors with unique services in addition to the standard self-serve washers and dryers. Some of these value add services may include wash and fold, pickup and delivery, free wifi, vending machine products, etc.

Customer Analysis

Demographic profile of target market.

Jean’s Clean Laundromat will target men and women in the Manhattan area that need laundry service. Specifically, the laundromat will target busy parents and people who do not have the time or facilities to do their laundry at home. The laundromat will also target tourists or business professionals in the city who need a quick laundry service.

The precise demographics for Manhattan, New York are:

Customer Segmentation

Jean’s Clean Laundromat will primarily target the following customer profiles:

• Busy parents
• Business Professionals
• People who do not have laundry facilities in their homes

Competitive Analysis

Direct and indirect competitors.

Jean’s Clean Laundromat will face competition from other companies with similar business profiles. A description of each competitor company is below.

BMI Laundry Service, Inc.

BMI Laundry Service, Inc. provides wash and fold, dry cleaning, and pickup and delivery services with two locations, in Chelsea and Manhattan. BMI’s promise is to deliver fast service for people on the go. BMI Laundry Service, Inc. has coin-operated machines, vending machines, and free wifi. The self-service laundromat is available seven days a week from 6:00AM-6:00PM, while the laundry service is available by appointment only. Customers can schedule their laundry service using the company’s appointment app.

Wash It, Dry It, LLC

Wash It, Dry It, LLC is a Manhattan-based laundry business that provides self-service card-operated washers and dryers as well as wash and fold services for its customers. Wash It, Dry It, LLC sells its own branded laundry products including detergent, laundry bags, soaps, fabric softeners, and dry cleaning products. The laundromat is open 24/7. Wash and Fold service is available Monday through Friday from 7:00AM-8:00PM.

MC Laundromat

MC Laundromat is a trusted New York laundry business that provides superior service to customers in Manhattan and the surrounding areas. They are able to provide a one-stop shop for anyone in need of laundry services. MC Laundromat is able to provide dry cleaning, spot treatments, wash and fold, and delivery services. MC Laundromat has oversized machines for large laundry loads.

Competitive Advantage

Jean’s Clean Laundromat will be able to offer the following advantages over their competition:

• Jean’s Clean Laundromat offers its customers same day pickup and delivery service seven days per week. Laundry attendants are available 24 hours per day to accommodate more customers’ schedules.

Marketing Plan

Brand & value proposition.

Jean’s Clean Laundromat will offer the unique value proposition to its customers:

• Friendly, efficient laundry attendants available 24/7 that strive to go above and beyond for each customer.
• Jean’s Clean Laundromat offers its customers same day pickup and delivery service seven days per week.

Promotions Strategy

The promotions strategy for Jean’s Clean Laundromat is as follows:

Word of Mouth/Referrals

Jean Smith has built up an extensive list of contacts over the years by providing exceptional service and expertise to her customers. Her network of contacts has committed to spreading the word about her new laundromat to their friends and families.

Print Advertising

Jean’s Clean Laundromat will invest in professionally designed print ads to display in newspapers, magazines, and direct mail circulars.

Jean’s Clean Laundromat’s in-house marketing manager will design and maintain the company’s website. The website will be well organized, informative, and list all their services that Jean’s Clean Laundromat is able to provide. Additionally, the website will include a blog that will provide customers with helpful laundry tips.

Search Engine Optimization (SEO)

The marketing manager will also manage Jean’s Clean Laundromat’s website presence with SEO marketing tactics so that anytime someone types in the Google or Bing search engine “New York laundry service” or “laundromat near me”, Jean’s Clean Laundromat will be listed at the top of the search results.

Social Media

Jean’s Clean Laundromat will maintain an active presence on various social media platforms including Facebook, Instagram, Twitter, LinkedIn, TikTok, and YouTube, with the marketing manager updating these accounts regularly.

The pricing of Jean’s Clean Laundromat will be moderate and on par with competitors so customers feel they receive value when purchasing their services.

Operations Plan

The following will be the operations plan for Jean’s Clean Laundromat.

Operation Functions:

• Jean Smith will be the Owner and Manager of the company. She will oversee all staff and manage daily operations. Jean has spent the past year recruiting the following staff:
• Elizabeth Clark – Accountant/Bookkeeper will provide all laundromat accounting, tax payments, and monthly financial reporting.
• Steve Miller – Head of Security will oversee a small team of rotating security guards to ensure the safety of the customers and employees on the premises at all times.
• Anna Rodriguez – Marketing Manager will provide all marketing and advertising campaigns for Jean’s Clean Laundromat.
• Robert Wills – Lead Laundry Attendant will supervise the team of laundry attendants and manage the staff schedule.

Milestones:

Jean’s Clean Laundromat will have the following milestones complete in the next six months.

7/1/2022 – Finalize contract to lease laundromat storefront.

7/15/2022 – Finalize personnel and staff employment contracts for attendants and security guards.

8/1/2022 – Purchase card-operated washing machines and dryers, vending machines, and supplies.

8/15/2022 – Begin word of mouth and online marketing campaigns.

8/22/2022 – Begin moving into Jean’s Clean Laundromat.

9/1/2022 – Jean’s Clean Laundromat opens for business.

Financial Plan

Key revenue & costs.

The revenue drivers for Jean’s Clean Laundromat are the laundromat fees charged to customers for use of the self-service machines and the fees for the additional laundry services the company will offer. The average price to wash a load of laundry in laundromats across the country ranges from $2.00-$4.00. Jean’s Clean Laundromat will charge $3.00 per load, which is comparable to other laundromats in the area.

The cost drivers will be the overhead costs required in order to staff the laundromat. The expenses will be the payroll cost, rent, utilities, supplies, and marketing materials.

Funding Requirements and Use of Funds

Key assumptions.

The following outlines the key assumptions required in order to achieve the revenue and cost numbers in the financials and in order to pay off the startup business loan.

• Number of transactions per machine/month: 150
• Average revenue generated per month: $16,000
• Laundromat lease per month: $9,000

Financial Projections

Income statement, balance sheet, cash flow statement, laundromat business plan faqs, what is a laundromat business plan.

A laundromat business plan is a plan to start and/or grow your laundromat business. Among other things, it outlines your business concept, identifies your target customers, presents your marketing plan and details your financial projections.

You can  easily complete your laundromat business plan using our Laundromat Business Plan Template here .

What are the Main Types of Laundromat Businesses?

There are a number of different kinds of laundromat businesses, some examples include: Self-service, Drop-off, and Card/coin-operated laundromat.

How Do You Get Funding for Your Laundromat Business Plan?

Laundromat businesses are often funded through small business loans. Personal savings, credit card financing and angel investors are also popular forms of funding.  Having a laundry business plan will show investors you are well- prepared and qualified to start your business.

What are the Steps To Start a Laundromat Business?

Starting a laundromat business can be an exciting endeavor. Having a clear roadmap of the steps to start a business will help you stay focused on your goals and get started faster.

1. Develop A Laundromat Business Plan – The first step in starting a business is to create a detailed laundry business plan that outlines all aspects of the venture.  A business plan for a laundromat should include potential market size and target customers, the services or products you will offer, pricing strategies and a detailed financial forecast.  

2. Choose Your Legal Structure – It’s important to select an appropriate legal entity for your laundromat business. This could be a limited liability company (LLC), corporation, partnership, or sole proprietorship. Each type has its own benefits and drawbacks so it’s important to do research and choose wisely so that your laundromat business is in compliance with local laws.

3. Register Your Laundromat Business – Once you have chosen a legal structure, the next step is to register your laundromat business with the government or state where you’re operating from. This includes obtaining licenses and permits as required by federal, state, and local laws. 

4. Identify Financing Options – It’s likely that you’ll need some capital to start your laundromat business, so take some time to identify what financing options are available such as bank loans, investor funding, grants, or crowdfunding platforms. 

5. Choose a Location – Whether you plan on operating out of a physical location or not, you should always have an idea of where you’ll be based should it become necessary in the future as well as what kind of space would be suitable for your operations. 

6. Hire Employees – There are several ways to find qualified employees including job boards like LinkedIn or Indeed as well as hiring agencies if needed – depending on what type of employees you need it might also be more effective to reach out directly through networking events. 

7. Acquire Necessary Laundromat Equipment & Supplies – In order to start your laundromat business, you’ll need to purchase all of the necessary equipment and supplies to run a successful operation. 

8. Market & Promote Your Business – Once you have all the necessary pieces in place, it’s time to start promoting and marketing your laundromat business. This includes creating a website, utilizing social media platforms like Facebook or Twitter, and having an effective Search Engine Optimization (SEO) strategy. You should also consider traditional marketing techniques such as radio or print advertising. 

Learn more about how to start a successful laundromat business:

• How to Start a Laundromat Business

Where can I get a Laundromat Business Plan PDF?

You can download our free example laundromat business plan PDF here . This is a business plan template you can use in PDF format.

Laundry Service Business Plan [Sample Template]

By: Author Tony Martins Ajaero

Home » Business ideas » Service Industry » Laundry Business

Are you about starting a laundry & dry cleaning business ? If YES, here is a complete sample laundromat business plan template & feasibility report you can use for FREE.

Hygiene is one important thing that must not be practiced with less seriousness; as a matter of fact, it has to be a frequent practice. One must take it really seriously, so as to avert bad odor and sickness; it is for this reason that one must keep things really clean.

This is also the reason why people love to wash their clothes. However, there are times when one might not have the luxury of time to the laundry. That is where the Laundromat business comes in. This is one business that people all over the world are beginning to key into because of the level of profitability which it promises.

If you are thinking to start in this line of trade, then that is a good idea. Good news is that you can choose to start on a small or large scale. This all depends on the capital which you have got to start the business Below is a sample Laundry business plan.

A Sample Laundry Service Business Plan Template

1. industry overview.

In the united states of America and in most developed countries of the world, self-service laundry business which is popularly called Laundromat in the United States is rapidly an essential part of the urban life. This is so because in this age and time, 24 hours seems not to be enough, especially for people that work in the corporate world or even those who run their own businesses.

As the name implies, a self-service laundry or coin wash / laundry or Laundromat is a laundry facility where people come in to personally wash and dry their clothes; technically, customers provide their own labor and still pay the price for making use of the laundry equipment made available.

Customers have the option of paying with coins which is the popular payment option and they can also pay via swipe cards that subtract the cost of the wash or dry or even via mobile money. Despite the fact that customers provide their own labor, some Laundromat owners still employ people to man or provide assistance to customers.

It is normal to find Laundromats where operators are employed to man the day to day operations, as well as provide value added services like; helping customers iron their clothes, starch their clothes, and fold their clothes et al.

Usually when Laundromat hire employees, the core responsibility assigned to them is to man the counter, give directions to customers, sell washing powder, sell laundry bags, provide change and watch over the washing machines and other equipment in the Laundromat to guide against theft of the machines or even customer’s clothes.

Although the laundry industry can be said to be a competitive trade, but it does not in any way stop entrepreneurs who are creative to still make headway in the trade.

It is indeed a profitable industry especially when the business is well located. No doubt busy cities with growing population might just be highly suitable for Laundromat. There are loads of people that patronize Laundromats; and they include; busy corporate executives, students, and even senior citizens.

In the bid to stay afloat in the highly competitive Laundromat business, owners of Laundromats now go the extra mile to ensure that they make their facilities welcoming and conducive for customers. As a result, Laundromats now have coffee bars, snack bars, cigar lounge, video games, children’s playground and free Wi-Fi connection, amongst others.

Over and above, any aspiring entrepreneur can comfortably start his or her own Laundromat business by acquiring an existing Laundromat and then refurbish it to meet the expected standard, or start the business from the scratch by constructing a new one and then equip it with the needed equipment and accessories.

The average startup cost for a standard Laundromat business is around $250,000 to $500,000. When starting your own Laundromat business, ensure that you choose a location where you can easily attract the kind of people that patronize Laundromat services.

2. Executive Summary

Las Vegas City Laundromat is a registered Laundromat facility that was built to serve the people of Las Vegas- especially the busy corporate executives and students. Our Laundromat will be located in the heart of the city of Las Vegas which is less than 30 minute drive from McCarran International Airport in Las Vegas, and 10 minutes minute drive from Mandalay Bay Event Center.

We are strategically positioned in the world’s headquarter for casinos and games; a commercial center and we are set to services the whole of the community as well as visitors and travelers alike. Las Vegas City Laundromat is a standard Laundromat in a 6,000 square feet facility; we have one of the biggest Laundromats with the latest and easy to use washing machines and dryers.

Aside from welcoming customers to do their laundry chores at an affordable fee in our Laundromat, we have a conducive environment that will encourage them to always choose us as their number one choice. We have a coffee bar in our facility, we cigar lounge, we have children’s fun center and video games and snacks bar et al.

Our Laundromat will be open from 6 a.m. and close 10 p.m. from Mondays to Thursdays and will run a 24 hours service from Friday to Sunday. We decided to operate in this format because from our market survey and feasibility studies, we realized that customers usually do most of their laundry during weekends.

Las Vegas City Laundromat is a proud member of the Coin Laundry Association of America and we are well positioned to become one of the leading Laundromat facilities in the whole of Nevada. We will be providing our esteemed customers the right environment and equipment for them to comfortably do their laundry.

We will also provide additional services such as ironing, folding and packaging of clothes for our customers. Our attendants will always be available to change money, sell detergents and softeners et al. We are quite aware that in order to become the number one Laundromat in Nevada, we must continue to make our facility welcoming and relaxing and that is exactly what we will do.

We are open to the use of latest technology in the industry. No doubt our excellent customer service and the range of additional complementary services we offer will position us to become one of the leading Laundromats in Las Vegas, Nevada.

Las Vegas City Laundromat is owned and managed by Anthony Miller and family. The business will be financed by Mr. Miller and he will be actively involved in the day to day operation of the Laundromat. Mr. Anthony Miller has a B.Sc. in Business Administration and Management and he has well over 5 years of experience in the service industry.

3. Our Products and Services

Las Vegas City Laundromat is a standard Laundromat with state of the art facility specifically positioned to become the market leader in the industry. Our major purpose of starting this business is to provide a suitable and comfortable facility where people can easily do their laundries with little stress at an affordable fee.

Much more than providing a facility where people can do their laundries, we also offer complementary services; services that will get our customers hook to us. Bottom line is that we will go all the way to help our customers maximize their time when they patronize our Laundromat. These are the services and amenities that will be made available to our customers;

• Self – service washing
• Dry cleaning services
• Folding and packaging of clothes
• Home delivery services
• Cigar lounge
• Children playground
• Video games
• Big screen movies

4. Our Mission and Vision Statement

• Our Vision is to operate one of the most successfully Laundromat in Las Vegas, Nevada.
• Our mission is to develop a highly successful and profitable Laundromat business with state of the art facility in the heart of Las Vegas, Nevada; a business that will not only meet the needs of her clients but also supersede their expectations.

Our Business Structure

Las Vegas City Laundromat is set to become one of the leading Laundromat businesses in the whole of Nevada, hence the need for us to build a solid business foundation and business structure that will enable us achieve our aims and objectives.

Excellent customer service and efficiency are top priority for us which is why we will ensure that we look for applicants that match the picture of the business who want to build before hiring them. Although we will provide trainings in areas such as excellent customers services et al, but we will ensure that we shortlist applicants that are customer centric.

In essence, we want to build a team, a dedicated workforce that will work together to help the organization achieve its set targets.

We will not only hire attendants that will help supervise our Laundromat and attend to customers need when they patronize our services, but we will also hire employees that will manage our coffee café, cigar lounge, snacks bar, and our children’s playgrounds et al. Las Vegas City Laundromat will employ customer centric and skilled people to occupy the following position;

• Manager (Owner)
• Accountant / Cashier
• Marketing Officer
• Laundromat Attendant
• Coffee Café and Snacks Bar Manager

Cigar Lounge Manager

• Children’s Playground Manager
• Security Guard

5. Job Roles and Responsibilities

Manager (Owner):

• Responsible for providing direction for the business
• Creates, communicates, and implements the organization’s vision, mission, and overall direction – i.e. leading the development and implementation of the overall organization’s strategy.
• Responsible for fixing prices and signing business deals
• Responsible for recruitment
• Responsible for payment of salaries
• Responsible for signing checks and documents on behalf of the company
• Evaluates the success of the organization
• Responsible for managing the daily activities at the Laundromat
• Ensures that the facility is in tip top shape and conducive enough to welcome customers
• Interfaces with vendors
• Prepares budget and reports for the organization
• Responsible for Training and Development in the organization
• Handles procurement
• Defines job positions for recruitment and managing interviewing process
• Carries out staff induction for new team hires

Marketing Officer (2)

• Develops, executes and evaluates new plans for expanding increase sales
• Documents all customer contact and information.
• Represents the company in strategic meetings
• Helps increase sales and growth for the company
• Manages the company’s CRM system
• Identifies, prioritizes, and reaches out to new partners, and business opportunities et al

Coffee Café and Snacks Bar Manager:

• Interacts with customers, take orders for coffee and snacks.
• Responsible for preparing different flavor and style of coffee for customers
• Makes lists of supplies in conjunction with the bar manager
• Ensures that each cup of coffee that leaves the kitchen is tailor made and meet the request of each customer
• Responsible for quality control
• Assesses customers’ needs and preferences and make recommendations
• Makes lists of supplies in conjunction with the management
• Prepares inventory or purchase requisitions as needed to replenish supplies.
• Ensures that the assigned bar area is fully equipped with tools and products needed for Mixing beverages and serving guests.
• Responsible for managing the cigar lounge
• Prepares inventory or purchase requisitions as needed to re – stock the lounge.
• Clears ashtrays regularly
• Ensures that the assigned lounge area is fully equipped with tools and products needed to by our clients

Accountant / Cashier:

• Moves round the machines to collect payment after each working shift
• Prepares financial report at the end of every working week
• Handles all financial transaction on behalf of the company
• Interfaces with our bankers
• Responsible for payment of tax, levies and utility bills
• Handles any other duty as assigned by the manager

Laundromat Attendants

• Mans the various washing machines and dryers
• Assists customers as required by them especially on how to operate our machines
• Provides change for customers
• Sells detergent and softener to customers
• Ensures that the Laundromat is clean and ready to welcome customers at all times
• Responsible for ironing and folding of clothes based on demand
• Maintains a clean working area by sweeping, vacuuming, dusting, cleaning of glass doors and windows et al.
• Ensures that toiletries and supplies don’t run out of stock
• Handles and move objects, such as waste baskets, clothe rack and hand dryer et al
• Handles special request like pick up and home delivery
• Handle any other duty as assigned by the manager

Children’s Play Ground Manager

• Responsible for managing children’s play ground
• Ensures that the children are safe and happy
• Makes recommendation for purchase of children’s toys and video games
• Mops the floors
• Wipes down the machines
• Cleans the soap dispensers in your front-load washers
• Washes off the folding tables
• Cleans the bathroom
• Empties the trash
• Washes the windows
• Cleans the vending machines, change machines and video game screens

Security Guards

• Ensures that the facility is secured at all time
• Controls traffic and organize parking
• Gives security tips to staff members from time to time
• Patrols around the building on a 24 hours basis
• Submits security reports weekly
• Handles any other duty as assigned by the restaurant manager

6. SWOT Analysis

No doubt starting a Laundromat is indeed capital intensive, especially for aspiring entrepreneurs who may not have huge sum of money saved up in a bank. We are aware that it will require loads of cash to set up a standard Laundromat business in Las Vegas, which is why we decided to do all that is required to build a profitable business

We don’t intend to invest our hard earned money in a business that we know we are not truly cut out for. One of the tools that is required to position us in building a successful Laundromat business is SWOT Analysis.

We hired the services of Mr. Coleman Carrington, an HR and Business consultant who is based in Las Vegas, Nevada, to help us conduct SWOT analysis and draft a laundromat marketing plan for our company and he did a pretty good job for us.

Here is a of the result we got from the SWOT analysis that was conducted on behalf of Las Vegas City Laundromat, Las Vegas, Nevada;

Las Vegas City Laundromat is centrally located in a densely populated area in Las Vegas; our location is in fact one of our major strengths. Aside from the basic service that we offer, we also offer complimentary services that most of our competitors do not offer.

Our Laundromat facility is located inside a very big facility. We have the latest washing machines, dryers and equipment and our attendants are well groomed to handle various classes of customers.

The weakness of Las Vegas City Laundromat could be the fact that it is a new business, which is owned by an individual (a small family), and we may not have the financial capacity to sustain the kind of publicity that can give us leverage.

• Opportunities:

We are centrally located in one of the busiest areas in Las Vegas and we are open to all the available opportunities that the city has to offer.

Our business concept has also positioned us to attract people who like doing their laundries and catching some fun at the same time. Las Vegas is one of the densely populated cities in the United States, and indeed the population translates to opportunities.

One of the major threats that confronts businesses all over the world is economic downturn; when the economy is bad it affects consumers spending which in turn impacts businesses negatively. Another threat that we are likely going to face to confront us is the emergence of a new Laundromat within the same location where Las Vegas City Laundromat is located.

7. MARKET ANALYSIS

• Market Trends

The ability for business owners to continue to re – invent itself is key to the success of the business. In the laundry industry especially in the U.S., it is trendy to see laundry companies and Laundromats that add additional complementary services to their business offerings.

Once a Laundromat is conducive and relaxing, it sure attracts customers. This is the strategy that helps Laundromat attract customers. This is why Laundromats are now building kids’ fun centers, holding music concerts, karaoke, selling coffee, snacks, and tobacco and hiring attendants who are friendly and helpful.

As a matter of fact, loads of Laundromat owners now realize that they can increase business by providing a play area for children to play. It is encouraging for parents to bring their kids and get them hooked with fun in the playground under the care of a competent employee, whilst they do their laundries.

It is important to state that despite the fact that the trends mentioned above are favorable to Laundromat owners, this does not in any way suggest that the business is booming. The Laundromat industry is what experts describe as a “mature market.

“ Except for areas where that are highly populated; it is easier to find one or more laundry businesses/ Laundromats in same area in most cities in the U.S.

8. Our Target Market

Before choosing a location for our Laundromat business, we conducted our feasibility studies and market survey and we were able to identify those who will benefit greatly from our service offerings which is why we deiced to settle for Las Vegas.

Essentially, those who will benefit from our service offering are busy corporate executives, business owners, households, students and travelers / visitors. These are the category of people that we intend marketing our Laundromat business to;

• Busy Corporate Executives
• Business Owners
• Visitors / Travelers
• Sport clubs

Our Competitive Advantage

From our recently concluded feasibility studies and market survey, we observed that there are several laundry businesses scattered all over the city of Las Vegas, as a matter of fact, there are two or more laundry / Laundromats in same locations in some areas. This goes to show that there are stiffer competition in the industry.

Before launching our Laundromats, we have critically studied the market and we know that we have some form of competitive edge. Our competitive advantage is that we have a standard Laundromat facility that offers additional complementary services that will definitely help us attract and retain customers.

Las Vegas City Laundromat can boast of having state of the art Laundromat facility with latest and easy to use laundry machines (washing machines, dryers, industrial irons et al). We specifically, we leased a big facility, so as to enable us achieve our aim of building a well – equipped children’s playground, coffee and snacks café, cigar lounge amongst others.

9. SALES AND MARKETING STRATEGY

• Sources of Income

Las Vegas City Laundromats will generate income from the following service offerings;

• Self – service laundry jobs
• Ironing, folding and packaging of clothes
• Sale of detergents, laundry bags and other useful laundry products
• Sale of Coffee
• Sales of Snacks
• Pickup and Home delivery
• Cigar Lounge

10. Sales Forecast

It is important to state that our sales forecast is based on the data gathered during our feasibility studies and also some of the assumptions readily available on the field with reference to similar business in Las Vegas.

We know that we are well positioned and we will definitely attract clients that will not only patronize our Laundromat but clients that will patronize our coffee care and snacks bar, and cigar lounge et al meaning that we will generate additional income from these sources.

Below is the sales projection for Las Vegas City Laundromat, it is based on the location of our Laundromat and the type of services and products that we will be offering;

• First Year-:  $80,000
• Second Year-: $120,000
• Third Year-: $180,000

N.B: This projection is done based on what is obtainable in the industry and with the assumption that there won’t be any Laundromat offering same additional services like us within 4.5 miles radius from our Laundromat facility.

• Marketing Strategy and Sales Strategy

The marketing strategy for Las Vegas City Laundromat is going to be driven basically by making available standard and safe Laundromat facility, excellent customer service and provision of complementary services. We will work hard to build a loyal customer base; customers that will always patronize us over and over again and as well help us use word of mouth publicity to get their friends and acquaintance to patronize us.

We want to drive sales via making available easy to use washing machines, dryers and industrial irons et al. We are quite aware of how satisfied customers drive business growth especially businesses like Laundromat which is why we will always ensure that our customer service and facility are top notch.

Over and above, our unique selling proposition is that we have various complementary service offerings such as coffee café, snacks bar, cigar lounge; children playground, ironing, folding and packaging, pickup and home delivery, and sale of detergents, laundry bags and other useful laundry products.

In view of that, we are going to adopt the following strategies to ensure that we do not only attract customers but ensure that they become loyal customer; Part of the marketing and sales strategies that we will adopt are;

• Open our Laundromat business with a party and free trial for all our visitors for the first three days of launching the business.
• Advertise our Laundromat business on national dailies, local TV stations and local radio station
• Promote our Laundromat business online via our official website and all available social media platforms
• Continuously Improving the performance of our brands
• Hire the services of experts to make our brands the first choice for in Las Vegas
• Delivering consistent customer experiences to all our guest; making our first impression count positively
• Make use of attractive handbills to create awareness and also to give direction to our Laundromat.
• Adopt direct mailing coupon marketing approach
• Position our signage / flexi banners at strategic places
• Create a loyalty plan that will enable us reward our regular customers
• Engage on road shows within our neighborhood to create awareness for our Laundromat business.

11. Publicity and Advertising Strategy

We are aware of the power of publicity and advertisement for new businesses like ours which is why we created a budget that will help us access various publicity and advertising platforms that will enable us reach out to our potential market.

At Las Vegas City Laundromat, will ensure that we leverage on all conventional and non – conventional publicity and advertising technique to promote our Laundromat business. Here are the platforms we intend leveraging on to promote and advertise Las Vegas City Laundromat;

• Encourage our loyal customers to help us use Word of Mouth mode of advertisement (referrals)
• Advertise our Laundromat business in relevant magazines (America Coin – Op, and Journal Coin Laundry News et al), local newspaper, local TV stations and local radio station.
• Promote our Laundromat business online via our official website
• List our Laundromat business on local directories (yellow pages)
• Sponsor relevant community programs
• Leverage on the internet and social media platforms like; Instagram, Facebook , twitter, et al to promote our brand
• Install our Bill Boards on strategic locations
• Direct coupon mailing approach
• Engage in road show from time to time
• Distribute our fliers and handbills in target areas all around Las, Vegas.

12. Our Pricing Strategy

At Las Vegas City Laundromat, our pricing system is going to be based on what is obtainable in the industry, we don’t intend to charge more (except for premium and customized services) and we don’t intend to charge less than our competitors are offering in Las Vegas.

Be that as it may, the management of Las Vegas City Laundromat have put plans in place to offer discount services once in a while and also to reward our loyal customers especially when they refer clients to us. The prices of our products (snacks, cup of coffee, cigar, detergents et al) will be same as what is obtainable in any part of the United States of America.

• Payment Options

Basically, we have made provisions for our washing machines and dryers to accept coins , but that does not in any way restrict us from receiving payments from other options especially for our complimentary service offerings. In other words, our payment policy is going to be all inclusive because we are quite aware that different people prefer different payment options as it suits them. Here are the payment options that will be available in every of our pub;

• Payment by cash /coins
• Payment via Point of Sale (POS) Machine
• Payment via online bank transfer (online payment portal)
• Payment via Mobile money

In view of the above, we have chosen banking platforms that will help us achieve our payment plans without any difficulty.

13. Startup Expenditure (Budget)

This is the key areas where we will spend our start – up capital on;

• The Total Fee for Registering the Business in Las Vegas, Nevada – $750 .
• Legal expenses for obtaining licenses (Health department license and business license) and permits (Fire department permit, Air and water pollution control permit, and Sign permit et al) – $4,500.
• Marketing promotion expenses (2,000 flyers at $0.04 per copy) for the total amount of $3,580 .
• Cost for hiring Consultant – $2,000 .
• Insurance (general liability, theft, workers’ compensation and property casualty) coverage at a total premium – $30,800 .
• Cost of accounting software, CRM software and Payroll Software – $3,000
• Cost for leasing facility for the Laundromat – $70,000 .
• Cost for facility remodeling – $50,000 .
• Other start-up expenses including stationery – $1000
• Phone and Utilities (gas, sewer, water and electric) deposits – ( $3,500 ).
• Operational cost for the first 3 months (salaries of employees, payments of bills et al) – $40,000
• The cost for Start-up inventory – $15,000
• Storage hardware (bins, utensil rack, shelves, glasses case) – $2,720
• The cost for Washer hook-up fees (sewer connection) – $800
• Cost for serving area equipment for coffee café and snacks bar ( glasses, flatware) – $5,000
• Cost for laundry machines and equipment (washing machines, dryers, industrial irons, ironing board et al ) – $100,000
• The cost for the purchase of furniture and gadgets (, Printers, Telephone, TVs, Sound System, video games, toys, vacuum cleaner, tables and chairs et al) – $30,000 .
• The cost of Launching a Website – $600
• The cost for our grand opening party – $5,500
• Miscellaneous supplies (cleaning supplies, soap, invoices for wash-and-fold, bathroom supplies, etc.) – $10,000

We would need an estimate of $1 million to successfully launch our Laundromat business in Las Vegas Nevada. Please note that the startup cost is higher than the average startup cost for a Laundromat business simply because we intend adding coffee café, snacks bar, cigar lounge and children’s playground.

Generating Funding / Startup Capital for Las Vegas City Laundromat

Las Vegas City Laundromat is a family business and it will be financed by the owner who is also the Laundromat manager. These are the areas where we intend sourcing for fund for Las Vegas City Laundromat;

• Generate part of the start – up capital from personal savings and sale of his stocks
• Generate part of the start – up capital from family members and friends (soft loans)
• Generate a larger chunk of the startup capital from the bank.

14. Sustainability and Expansion Strategy

Las Vegas City Laundromat is set to become the number Laundromat business in the whole of Nevada which is why we took our time to craft out business plan that will help us sustain the business , as well as grow the business. Part of the plans we have in place to sustain our Laundromat is that we will have efficient machines and equipment.

We will also continue to deliver quality services, improvise on how to do things faster and cheaper. We are not going to relent in providing conducive environment for our workers and also the required trainings that will help them deliver excellent services at all times.

We are quite aware that our customers are key component to the growth and survival of our business hence we are going to continuously engage them to give us ideas on how to serve them better. We will not waste time in diversifying our services; expand our products and service offerings once the need arises.

Check List / Milestone

• Business Name Availability Check: Completed
• Business Registration: Completed
• Opening of Corporate Bank Accounts: Completed
• Securing Point of Sales (POS) Machines: Completed
• Opening Mobile Money Accounts: Completed
• Opening Online Payment Platforms: Completed
• Application and Obtaining Tax Payer’s ID: In Progress
• Application for business license and permit licenses (Health department license and business license, Fire department permit, Air and water pollution control permit, and Sign permit et al): Completed
• Purchase of Insurance for the Business: Completed
• Acquiring facility and remodeling the facility: In Progress
• Conducting Feasibility Studies: Completed
• Generating capital from family members: Completed
• Applications for Loan from the bank: In Progress
• writing of business plan: Completed
• Drafting of Employee’s Handbook: Completed
• Drafting of Contract Documents and other relevant Legal Documents: In Progress
• Design of The Company’s Logo: Completed
• Graphic Designs and Printing of Packaging Marketing / Promotional Materials: In Progress
• Recruitment of employees: In Progress
• Purchase of laundry machines and equipment ( washing machines, dryers, industrial irons, ironing board et al ): In Progress
• Purchase of furniture and gadgets (Printers, Telephone, TVs, Sound System, video games, toys, vacuum cleaner, tables and chairs et al): In progress
• Creating Official Website for the Company: Completed
• Creating Awareness for the business both online and in the neighborhood: In Progress
• Health and Safety and Fire Safety Arrangement (License): Secured
• Opening party / launching party planning: In Progress
• Establishing business relationship with vendors – suppliers of all our needed laundry accessories, drinks, and tobacco et al: In Progress

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Laundry Shop Business Plan: Complete Guide

• January 31, 2023

👇 Check all our resources on laundry shops 👇

Whether you’re looking to raise funding from private investors or to get a loan from a bank (like a SBA loan) for your laundry shop, you will need to prepare a solid business plan.

In this article we go through, step-by-step, all the different sections you need in your business plan for a laundromat or a dry cleaning business. Use this template to create a complete, clear and solid business plan that get you funded.

1. Executive Summary

The executive summary is one of the most important elements of your laundry shop business plan. It gives everyone an overview of your business, including the potential lenders and investors, so it’s important to get all the details right.

An executive summary is simply a summary of your business plan, highlighting all the important sections and the funding ask.

Why you need a business plan for a laundry shop

The only reason you would want a business plan is to get a clear roadmap when executing your business strategies from start to finish. This is important when considering a business as competitive as a laundromat , where a lack of attention to minor detail could have a massive impact on the revenue potential. Ideally, your business plan should help you achieve one of the following objectives;

• Help secure funding from banks or other lenders (think about a SBA loan ).
• Get financing from private investors (angel investors, private funds, etc.)
• Obtain a public or private grant

How to write an executive summary for a laundry shop

The structure of any executive summary is always the same, same goes for laundry shops.

Business Overview

What’s your business name? What is your business model? Do you operate a dry cleaning or a laundromat? This section should contain the answers to all these questions and more.

Note that entrepreneurs have 2 business models to choose from when starting a laundry shop. You may want to purchase a franchise or instead open an independent shop. This needs to be crystal clear from the outset in this section.

Other important elements to consider here include the services you plan to offer, the location of your shop and the legal structure of your company.

Market analysis

In this section, you should summarise the market research you would have conducted as part of your business plan. Indeed, conducting a proper market analysis will give you an accurate estimation of the total number of customers that may visit your shop every month.

For example, do you have a clear picture of the exact number of laundry shops in your area? If you are launching a laundry shop within a busy neighborhood, then what’s the competition like?

Other important elements that will come up at this point include the region’s demography and the demand for laundry services, ultimately determining your pricing strategy . 

Management & People

Expand here on the management team and their experience in the industry. Also, make sure you have a clear organizational structure with the different teams and their reporting lines.

Financial Plan

How much profit and revenue do you expect in the next 5 years? When will you reach the break-even point and start making profits ? It is ideal to include a chart depicting your key financials such as revenue, gross profits, and net profit

Funding Ask

There’s no better way to conclude the executive summary than by laying out the objective of your business plan: to raise funding from investors, banks or to obtain a grant.

Therefore, answer the following questions here: What loan/investment/grant are you seeking? How much do you need? How long will this last?

2. Laundry Shop Business Overview

A business overview is exactly what it sounds like: a description of your company and what it offers to your target customers. For a laundry shop, the focus will be on your specific services, how every product is priced, and who your target market is.

Here are the different sub-sections you should cover here:

As part of the business overview section, describe the history of your laundry shop, covering your interest and reason for starting the business today. Explaining the rationale and the “why you” to investors goes a long way.

For example, if your analysis showed that most laundry shops in the region welcome customers to come in for their cleaning services, you could offer pickup and delivery services instead, to stand out from the crowd.

Business Model

The business model answers specific questions about your laundry shop. For instance, will you purchase an already established franchise or start from scratch? Also, are you opening an independent store or opting for a partnership?  

Laundry Services and Products 

There’s no limit to the number of services and products you can offer at your laundry shop. However, you need a clear strategy to truly stand out from the crowd and target the desired market base. Most importantly, you need to show the potential investors why they should trust your business model and nothing else. 

A standard laundry shop in the US will almost certainly focus on washing, drying, and folding services. However, you can take it a notch higher by offering additional services like dry cleaning, ironing, and stain treatment. Be clear if you cater to a specific target market like colleges, toddlers (diaper services), restaurants, animal shelters, inns, or hospitals. 

Pricing Strategy

What’s a fair price for laundry services? Such questions are best answered after assessing your target audience and other important details related to the laundry shop business. Of course, you don’t have to go overboard when setting your prices for a new start-up. 

On average, laundry services cost about $2.00 per load in most US states. So, this could be a good starting point as you continue to explore the market to determine the most reasonable prices for your audience. 

Generally, the cost of laundry services depend on the location and quality of services. While most laundry services that allow clients to drop off their laundry for cleaning charge by weight, some will help customers pick the desired services from the menu.

Target Audience

For a laundry shop business, it’s important to find out if the local area even needs your services in the first place. And even after identifying an obvious market gap, you will want to dig deeper to find out what the customers will appreciate most about your business and why they need laundry services. 

Knowing your target market not only helps you attract and retain new clients but also shows the lenders the viability of your business model. 

Legal Structure

The legal structure is the last element you may want to include in your laundry shop’s business overview section. Most laundry shops in the US are operating as a limited liability company (LLC). 

But as you may already know, the legal structure is never a one-size-fits-all affair. So choose a structure that matches your needs between a corporation or a partnership.

Laundromat + Dry Cleaning Financial Model

Download an expert-built 5-year Excel financial model for your business plan

3. Laundry Shop Market Analysis

A proper market analysis is another very important section in your laundry shop business plan, helping you showcase your wealth of knowledge about the market. And that’s exactly what many investors will want to see. 

For a laundry business, setting up your shop in a busy location with lots of apartments might be a goldmine, helping you reach out to a large audience in little to no time. Unless you want to spend a couple of hours on the road traveling to offer your pick and delivery services, you will want your laundry shop to be as close to the target market as possible. 

Laundry Shop Market Trends

As part of a comprehensive market analysis, ensure you understand the market trends before jumping on the laundry shop train. An overview of the current market size and a prediction of the future growth opportunities should help you make clear business decisions. 

How big is the laundry industry in the US?

It’s always good to present a few numbers for the US market. For example, you could use the US market size of $10 billion in 2020, expected to grow by 4% annually from 2021 to 2028.

How big is the laundry industry in your area?

However, there are good chances you will want to be as specific as possible by restricting your analysis where you plan to operate instead. Indeed, whilst the US market for laundry facilities might be growing overall for certain reasons, it might not be the case at all in your area.

This can be as easy as listing all the different laundry shops (laundromats, online on-demand delivery / pickup laundry, dry cleaners) in your area.

How fast is the laundry industry growing in your city?

Now let’s look at growth.

Here, you can use the number of laundry shops in your city. For example, assuming there were 20 shops in your city in 2020 and 24 in 2022, we can assume your market is growing at +10% per year.

Laundry Shop Competitor Analysis

A healthy competition puts you on your toes, ensuring you work hard to improve your services and never stay in your comfort zone. However, competition only makes sense if you are smart enough to understand your competitors’ biggest deficiencies.

After finding out the number of laundry shops in the area, some of your biggest competitors in the field, and the services they offer, you will want to go a step higher to evaluate other vital elements. 

For example, you may want to know how much your competitors charge for the same laundry services, the average number of employees and their salaries, and the estimated number of customers they serve every month. The data you obtain from such analyses should help you make smart decisions, fully motivated to meet your clients’ expectations. 

Laundry Shop Customer Analysis

Now that you know the market trends and the level of competition, who exactly are you selling to? This is more or less the same as the target audience, and everything still hinges on the nature of the individuals you intend to serve. 

You can deduce this information from the competitive analysis , taking note of the need for laundry services in the area and the region’s demographic pattern. Find out if the local community appreciates online booking because that will force you to design a reliable website with a user-friendly booking section. 

4. Sales & Marketing Strategy

The sales and marketing strategy section of your business plan should include information on how you will attract new customers to your laundry shop.

Keep it simple by answering specific questions about your business. For example, what marketing channels are best suited to your target audience? How will you know that your marketing strategy is working? What’s the estimated marketing budget? And do you plan to include incentives like bonuses and offers to attract new clients within the first few days/weeks of operation? 

Laundry Shop Marketing Channels

You will never run out of options when it comes to the marketing channels for a laundry shop business. The only question is whether the chosen strategy suits your target market.

Ideally, the chosen marketing channel should be creatively designed to deliver results while helping you outshine some of your biggest competitors in the field. And there are numerous options, including;

• Social media ads (Facebook, Instagram)
• Local pay-per-click campaigns (e.g. Google Ads )
• Website 
• Partnerships (with corporates, hotels, fitness clubs, etc.)

What Are Your Unique Selling Points (USP)?

A unique selling point explains how you stand out from the competition. This section includes a specific feature that customers can only find in your business and should be communicated concisely. 

Your USPs separate your business from competitors, and help customers make a decision between one laundry shop and another.

Of course, a unique selling point varies from one company to another, but some of the key factors that should guide your decision include;

• Price : you may be cheaper vs. your competitors
• Location : your laundry shop might be closer to your target customers
• Quality : you offer higher-quality services and/or faster turnaround
• Services : you might offer an online booking service with the ability for customers to order pickup and delivery so they don’t have to leave the comfort of their home

5. Management & Organizational Structure

The 5th section of your laundry shop business plan should be about people. It should include 2 main elements:

• The management team and their experience / track record
• The organizational structure: what are the different teams and who reports to whom?

Here you should list all the management roles in your company. Of course, the amount of details you need to include here varies depending on the size of your company. A franchise business with a number of laundromats would need more detail vs. an independent laundromat.

If you plan on running your business independently, you may write a short paragraph explaining who are the co-founders and/or senior managers (if there are any in addition to yourself). It’s important to highlight their experience in the industry and previous relevant professional experiences.

Organizational structure for a laundry shop

No matter how many leadership roles there are, you should now explain how you intend to run the company from a management standpoint.

What are the different teams (management, operations, marketing, etc.)? Note that you should include these details even if you haven’t hired anyone yet. It will show lenders and investors that you have a solid hiring and management plan to run the business successfully.

A great addition here is to add an organizational chart that list all the roles, from Directors to managers, key supervisory roles, employees and contractors. Make sure to highlight with reporting lines who manages/supervises whom.

6. Laundry Shop Financial Plan

The financial plan is perhaps, with the executive summary, the most important section of any business plan.

Indeed, a solid financial plan tells lenders that your business is viable and can repay the loan you need from them. If you’re looking to raise equity from private investors, a solid financial plan will prove them your laundry shop is an attractive investment.

There should be 3 sections to your financial plan section:

• Your historical financials (only if you already operate the business and have financial accounts to show)
• The startup costs of your project (if you plan to open a new laundromat , purchase new washing machines, renovate your facilities, etc.)
• The 5-year financial projections

Historical Financials (if any)

In the scenario where you already have some historical financials (a few quarters or a few years), include them. A summary of your financial statements in the form of charts e.g. revenue, gross profit and net profit is enough, save the rest for the appendix.

If you don’t have any, don’t worry, most new businesses don’t have any historical financials and that’s ok. If so, jump to Startup Costs instead.

Startup Costs

Before we expand on 5-year financial projections in the following section, it’s always best practice to start with listing the startup costs of your project. For a laundry shop, startup costs are all the expenses you incur before you open the space to your customers.

These expenses typically are:

• The lease deposit for the space you rent (if your decide to rent)
• The loan downpayment for the purchase price of the building (if you decide to buy with a mortgage)
• The design and renovation of the existing facilities
• The equipment (washers, dryers, coin machine, etc.)

The total startup costs depend on a number of factors, such as the type of business model (laundromat vs. dry cleaning), the quality of the building (whether there is a lot or remodeling to do or not), the number and quality of the machines, etc.

As an example, it costs on average $151,000 to $490,000 to start a laundromat with 15 front-loaders and 10 dryers. For more information on how much it costs to open and run a laundry shop, read our complete guide here .

Laundry Shop 5-Year Financial Projections

In addition to startup costs, you will now need to build a solid 5-year financial model as part of your laundry shop business plan.

Your financial projections should be built using a spreadsheet (e.g. Excel or Google Sheets) and presented in the form of tables and charts in your business plan.

As usual, keep it concise here and save details (for example detailed financial statements, financial metrics, key assumptions and benchmarks used for the projections) for the appendix instead.

Your financial projections should answer at least the following questions:

• How much revenue do you expect to generate over the next 5 years?
• When do you expect to break even ?
• How much cash will you burn until you get there?
• What’s the impact of a change in pricing (say 20%) on your margins?
• What is your average customer acquisition cost (CAC) ?

You should include here your 3 financial statements (income statement, balance sheet and cash flow statement). This means you must forecast:

• The number of customers over time ;
• Your expected revenue ;
• Operating costs to run the business ;
• Any other cash flow items (e.g. capex, debt repayment, etc.).

When projecting your revenue, make sure to sensitize pricing and the number of customers as a small change in these assumptions will have a big impact on your revenues.

When it comes to the costs, consider both startup and operating costs . For more information, read our complete guide here .

7. Funding Ask

This is the last section of your laundry shop business plan. Now that we have explained what your laundry shop is about, what’s your strategy, where you go and how you get there, this section must answer the following questions:

• How much funding do you need?
• What financial instrument(s) do you need: is this equity or debt, or even a free-money public grant?
• How long will this funding last?
• Where else does the money come from? If you apply for a SBA loan for example, where does the other part of the investment come from (your own capital, private investors?)

If you raise debt:

• What percentage of the total funding the loan represents?
• What is the corresponding Debt Service Coverage Ratio ?

If you raise equity

• What percentage ownership are you selling as part of this funding round?
• What is the corresponding valuation of your business?

Use of Funds

Any laundry shop business plan should include a clear use of funds section. This is where you explain how the money will be spent.

Will you spend most of the loan / investment in buying the real estate? Or will it cover mostly the cost for the acquisition of the machines?

Those are very important financial questions you should be able to answer in the blink of an eye. Don’t worry, this should come straight from your financial projections. If you’ve built solid projections like in our laundry shop financial model template , you won’t have any issues answering these questions.

For the use of funds, we recommend using a pie chart like the one we have in our financial model template where we outline the main expenses categories as shown below.

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Laundromat Business Plan Sample

APR.21, 2018

Do You Want to Start Laundromat Business?

Are you planning how to start laundromat business ? This is an excellent business idea considering hygiene is a key component of every individual and society. As a matter of fact, everyone has to regularly wash their clothes and other household items to maintain good standards of hygiene. However, due to the pressures of modern life, people don’t have time to do their own laundry business plan. With this realization, laundry business plan is now a lucrative venture as it promises good profits if the right strategies are put in place. You can either choose to start big or small depending on availability of funds and your target market.

Executive Summary

2.1 the business.

The laundromat business plan will be registered under the name Cleanspot and will be situated in Newport, New Jersey. The laundromat will be owned by Samantha Clever who is a Laundry Specialist by profession.

2.2 Management Team

Samantha Clever who’s the owner of the laundromat is an experienced Laundry Specialist with extensive industry in the laundry business plan. Prior to starting laundromat business plan, Samantha had a successful career that spanned over two decades working for numerous top brands across the U.S.

2.3 Customer Focus

Clean spot business plan for laundromat plans to set up base in a strategic and busy location a high population in need of professional laundry cleaning services. Customers are expected to come from various social, cultural and religious backgrounds.

2.4 Business Target

Cleanspot intends to provide different types of laundry services business plan to residents of Newport and the wider Jersey City.

Company Summary

3.1 company owner.

Samantha Clever is an experienced laundry specialist who has enjoyed a successful career. She is credited and respected for playing a major role in helping to streamline activities and enhance better service delivery.

3.2 Aim of Starting the Business

After major successes in her career, Samantha realized how people are busy and don’t have time to do their laundry business plan. With the demand for professional laundry services increasing, she considered opening a laundromat business plan to meet a demand that was increasingly growing by the day.

3.3 How the Business will be Started

Considering her vast industry experience, Samantha Clever is well versed with the technical and operational procedures associated with a laundromat business plan. She however has engaged business development experts to help her come up with a comprehensive financial analysis for the business. Often ask yourself “how much money do i need to open a laundromat”? Below is the financial analysis for Cleanspot.

Services for Customers

Cleanspot is keen on offering a wide variety of laundry services for various types of customers; both residential and commercial. In line with the vision of starting a laundromat business plan that effectively meets customer expectations, the laundromat business plan intends to provide the following services.

• Self-service washing services for customers
• Dry cleaning services to cater for various items
• Ironing and folding of clothes and various fabrics
• Snack and coffee bar to provide refreshments for customers

Marketing Analysis of Laundromat Business

For the laundry machine for business plan to effectively penetrate the market and provide good services, a detailed market analysis was carried out. The aim of the analysis is to find out how to best implement this laundromat business plan in order to effectively reach out to potential customers.

The business has carefully studied the market, identified the opportunities and formulated a marketing strategy for driving success. More and more people are turning to professional laundry business plan providers for key services creating lucrative business opportunities.

5.1 Market Segmentation

Everybody is in need of laundry services business plan and for this reason, Cleanspot intends to serve a wide range of customers. Newport is a vibrant city with a huge population which offers a ready market for the business. Since the business is located in a busy street, there are numerous opportunities to explore. How to start a laundromat business plan has identified the following customer segments.

5.1.1 Corporate Executives

Because of their busy lifestyles, the working class doesn’t have ample time do their own laundry. Alternatively, they need a well-equipped and modern laundry facility to do their laundry. Given the fact they earn an income, they’re a lucrative customer segment for Cleanspot because they are expected to generate the highest income revenue for the business. Laundromat business model intends to fully embrace technology and the highest standards of professionalism to attract working class professionals.

5.1.2 Middle Class Households

Households belonging to the middle class category regularly need professional laundry services. In this regard, a good number of customers seeking laundry services from Cleanspot will be come from many middle income households in the neighborhood. In most cases, a lot of laundry is done for households and therefore, the business intends to set up in a large, spacious and welcoming environment to boost revenue.

5.1.3 Business Owners

Just like residential customers, businesses too are in need of regular laundry cleaning services. In this laundromat business model , entrepreneurs have been identified as a lucrative customer segment with potential to generate impressive revenue for the business. In order to focus on key services, business owners opt to outsource their laundry needs to professionals.

5.1.4 Visitors

Newport and Jersey City receive several visitors both on holiday and business trips. Cleanspot hopes to tap into this market by offering quality self-laundry services to visitors looking for a good facility within the neighborhood.

5.1.5 Sport Clubs

Due to engaging in sports activities, sports gear gets dirty and therefore, needs to be cleaned. With numerous sports clubs around Newport, the business hopes to leverage on this revenue opportunity.

5.2 Business Target

Cleanspot plans to setup in superb and strategic location with access to a huge population in need of expert laundry business plan services. Using modern technology and best customer service practices, Cleanspot hopes to implement this laundromat business plan sample to achieve its goals. The business hopes to register an annual sales growth of between 15-20% in the first three years.

5.3 Product Pricing

Pricing of laundry business plan services will be done after extensive market research in order to come up with a competitive pricing structure.

Great service

Great service. Good turnaround time and quality work. Thanks!

In order to realize her goals, Samantha Clever has worked hand-in-hand with experts to formulate a sound marketing strategy for business plan that will drive business growth. The sales strategy for how to open Laundromat business  plan is explained below.

6.1 Competitive Analysis

Cleanspot plans to focus on rolling out a unique and topnotch service delivery package to ensure clients get the best value for their money. Even though there are other laundromat businesses, Cleanspot has identified areas to target in order to maximize revenue.

6.2 Sales Strategy

For Cleanspot to realize its goals, the following strategies have been identified to help the business gain market entry.

• Organize a party to celebrate the opening of the Laundromat business plan in order to create awareness
• Advertise Cleanspot on local media channels such as television, radio as well as local newspapers
• Create a website for the business and maintain an active social media presence on major channels such as Facebook, Twitter and Instagram
• Place signage and banners at strategic locations to let the public know about the business
• Hire marketing experts to make the Laundromat a top choice for people looking for professional laundry services
• Embrace direct mailing coupon marketing strategy
• Maintain high standards of customer service to ensure all clients who visit the facility feel welcomed
• Market the business using road shows around the neighborhood to create awareness about Cleanspot

6.3 Sales Forecast

In order to fully implement this laundromat business plan startup venture, a sales forecast is shown below to provide an insight into how the Cleanspot is expected to perform.

Personnel Plan

Cleanspot is focused on providing superb services in order to meet expectations. Before starting a business, it is important to ensure there is a good personnel plan in place. Laundromat business ideas should include conversations about staff structure and management.

7.1 Personnel Plan

The Laundromat business plan is owned by Samantha Clever who will also be the general manager of the business. The business intends to hire the following staff to work in the facility.

• General Manager (Owner)
• Assistant Manager
• 2 Laundromat Assistants
• 1 Snack Bar Attendant
• 1 Marketing Executive
• 1 Security Guard

Successful applicants will be trained in all aspects of the Laundromat to prepare them to serve customers.

7.2 Average Salaries

Cleanspot intends to pay its staff the following average annual salaries in the first three years of operation.

Financial Plan

Cleanspot has prepared a comprehensive financial plan that will show the financial status of a business and offer a path to success. How to start your own laundromat business plan  demands initial startup capital. In this case, Samantha Clever will use capital from her savings assisted by two investors. In addition, a bank loan for a business plan shall be secured to provide additional capital. Below is key financial data for Cleanspot Laundromat business plan.

8.1 Important Assumptions

Financial forecast for Cleanspot shall be based on the assumptions below.

8.2 Brake-even Analysis

Cleanspot Brake-even Analysis is indicated in the graph below.

8.3 Projected Profit and Loss

Profit and Loss information for Cleanspot calculated on a monthly and annual basis is indicated below.

8.3.1 Monthly Profit

8.3.2 Yearly Profit

8.3.3 Monthly Gross Margin

8.3.4 Yearly Gross Margin

Profit and Loss Analysis for Cleanspot Laundromat business plan is shown below.

8.4 Projected Cash Flow

Below is a summary of pro forma cash flow, subtotal cash spent, subtotal cash spent on operations, subtotal cash from operations and subtotal cash received.

8.5 Projected Balance Sheet

8.6 business ratios.

All tables in PDF

Cleanspot Business Ratios, Ratio Analysis and Business New Worth are indicated below.

Download Laundromat Business Plan Sample in pdf

Professional OGS capital writers specialized also in themes such as pressure washing business plan , roofing company business plan , computer repair business plan , commercial window cleaning business plan , business plan for a junk removal , developing business plans for cleaning and many others.

OGSCapital’s team has assisted thousands of entrepreneurs with top-rate business plan development, consultancy and analysis. They’ve helped thousands of SME owners secure more than $1.5 billion in funding, and they can do the same for you.

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Laundromat Business Plan Guide + Example

July 6, 2023

Adam Hoeksema

When it comes to starting a laundromat, there are various reasons why writing a business plan is crucial. While you may not have woken up this morning with an overwhelming desire to spend the next few days crafting a detailed plan, it's important to understand that potential lenders and investors often require a business plan and they will want your business plan to include realistic and accurate numbers for the laundromat industry .

Although you may have the vision for your laundromat already formed in your mind, the individuals with the financial resources you need have requested your business plan and projections. This is particularly true if you're seeking a business loan, as lenders typically will require a comprehensive business plan as part of the application process. And if you're considering buying an existing laundromat , that's a whole different animal your plan should cater to.

So if you have to do it, this article is going to help you walk through the following:

Laundromat Business Plan Outline

• Conducting Market Research for Your Laundromat Business Plan
• Creating Financial Projections for Your Laundromat Business Plan

Example Laundromat Business Plan

Laundromat business plan faqs.

With that in mind as the path forward, let’s dive in. 

What Should be Included in a Laundromat Business Plan?

A laundromat business plan should persuasively articulate to investors and lenders hy customers would choose your laundromat services over others, why you or your team are the ideal individuals to oversee the laundromat, and how the financial forecasts are designed to ensure a profitable financial outcome for their investment. Below is a comprehensive structure of our complimentary laundromat business plan template .

I. Executive Summary

II. Market Analysis

III. Business Concept

IV. Marketing Strategy

V. Operations Plan

VI. Financial Plan

• Startup Costs and Use of Funds
• Annual Sales, Gross Profit and Net Profit
• Key Financial Ratios
• Financial Summary
• Income Statement Annual Summary
• Cash Flow Statement Annual Summary
• Balance Sheet Annual Summary

VII. Management Team

VII. Conclusion

How to do Market Research for a Laundromat Business Plan

Essential to any laundromat business plan is conducting thorough market research. It is crucial to understand your position in the market and validate the demand for your specific laundromat concept, location, and pricing structure. More about our Laundromat Market Research approach here. The following instruments and strategies can help you conduct market research for your proposed laundromat.

What Will be the Cost to Advertise my Laundromat?

We recommend utilizing tools like Google Keyword Planner to help you determine which keywords to target when advertising your laundromat's services. This tool also provides an estimate of the cost per click for various keywords, as demonstrated below:

Are there Seasonal Trends for Laundromats?

We like to use Google Trends to identify how seasonal your laundromat concept might be. For example, you might find that search volume for “laundromats near me” in the United States is somewhat seasonal in nature.   January and February are consistently the lowest search volume, with the summer tending to be the high point of the season

How Many Customers Do my Competitors Receive Each Month?

Generating foot traffic reports for your competitors can also be useful, providing a ballpark figure of the number of customers they typically serve at their laundromats. An example report below indicates monthly visits for a specific location:

Ultimately, the potential customer base for your laundromat is a critical determinant that will shape your financial projections. Hence, grasping the customer volume of your competitors can assist in estimating potential traffic to your laundromat.

How to Create Financial Projections for a Laundromat Business Plan

With thorough market research at your disposal, it's time to develop financial projections for your laundromat. One easy way to make projections is using our laundromat financial projection template which uses your estimated customer usage and traffic to form the foundation of your revenue projections. Each laundromat has its own capacity constraints, whether it's the number of available machines or the time it takes for customers to complete their laundry. To create accurate financial projections that demonstrate your ability to repay a loan or provide a return on investment to potential investors, you need to focus on the following key steps:

• Estimate startup costs for your restaurant
• Forecast revenue
• Project supplies & labor cost
• Estimate your operating expenses like rent and utilities
• Calculate how much investor or loan capital you will need to open

Our laundromat projection templates will guide you through this process, offering step-by-step assistance to format your projections in a standardized manner that meets the requirements of potential investors or lenders. Typically, startup laundromat projections should include an integrated income statement, balance sheet, and cash flow forecast.

By following these steps and utilizing our laundromat projection templates, you'll have a comprehensive financial outlook for your laundromat business. This will enable you to present a compelling case to potential investors and lenders, demonstrating the financial feasibility and profitability of your laundromat venture.

Presented below is the structure of our laundromat business plan. To personalize it for your specific laundromat, you can access a Google Doc version of this laundromat business plan template here . We have also created a comprehensive video walkthrough that will guide you through the process of customizing the business plan to align with your unique laundromat concept.

Table of Contents

Executive Summary

• Business Description
• Market Analysis
• SWOT Analysis

Marketing and Sales Strategy

• Branding and Identity
• Website, menu, and social media platforms
• Marketing materials and promotional items
• Marketing mix

Operations Plan

• Organizational Structure
• Location and Facility
• SOP (Standard Operating Procedures)
• Health and safety protocols

Financial Projections

• Income Statement at a Glance

1. Executive Summary

 1.1. company overview.

Briefly introduce the company's background, products or services, and target market.

      -  Example: Laundry Lounge is an upscale laundromat business located in Los Angeles, California, offering modern laundry facilities and premium laundry services. We cater to individuals and businesses seeking a unique and comfortable laundry experience.

   1.2. Objectives

Outlines the company's short-term and long-term goals.

        - Example:  Establish Laundry Lounge as the go-to destination for laundry services in Los Angeles. Within the first year, we aim to achieve high customer satisfaction and build a loyal customer base. 

        - Example: Long-term: Expand the Laundry Lounge brand to additional locations while maintaining our commitment to quality and customer service.

  1.3. Mission Statement

 Describes the company's purpose and core values.

        - Example:  Provide unparalleled convenience, quality, and relaxation to our customers through our state-of-the-art laundry facilities. We strive to create a welcoming environment where customers can enjoy their laundry experience while receiving top-notch laundry services.

  1.4. Keys to Success

Highlights the factors that will contribute to the company's growth and success.

        - Example:  Advanced laundry equipment and technology, competitive pricing structure,  personalized assistance, and variety of laundry options and services.

2. Company Description

   2.1. company history.

Provides context on the company's background and founding story.

        - Example: Laundry Lounge is owned and operated by Dame Smith, who brings a wealth of experience in the laundry industry. With a passion for providing exceptional laundry services, 

   2.2. Legal Structure

 Describes the company's legal structure (e.g., sole proprietorship, partnership, LLC, corporation).

        - Example: Laundry Lounge operates as a limited liability corporation (LLC), 

 2.3. Unique Selling Proposition

  Emphasizes the company's competitive advantage or unique offerings.

        - Example: Laundry Lounge sets itself apart by offering modern and comfortable facilities, advanced laundry technology, premium laundry services, customizable options, and a welcoming environment that enhances the overall laundry experience

  2.4. Target Market

Defines the company's ideal customer base.

        - Example: Laundry Lounge's ideal customer base consists of individuals and businesses in the vibrant city of Los Angeles who seek a superior and convenient laundry experience. 

3. Market Analysis

3.1. industry overview.

  Presents a general overview of the industry, its trends, and growth potential.

        - Example: The laundromat industry in Los Angeles is thriving, driven by the city's diverse population, high demand for laundry services, and the need for convenient and efficient laundry solutions.

3.2. Competitor Analysis

 Evaluates the company's direct and indirect competitors, as well as their strengths and weaknesses.

        - Example: Direct competitors: Local laundromats in the surrounding area

        - Example: Indirect competitors: Laundry pickup and delivery services, On-demand laundry apps, home-based laundry options. 

3.3. Target Market Analysis

Explores the company's target customers, their demographics, preferences, and pain points.

        - Example: Caters to busy professionals and young urban dwellers in the bustling city of Los Angeles. Our target market includes young professionals, students, and individuals with a fast-paced lifestyle who value convenience, and time efficiency.

3.4. Market Opportunities

Identifies potential opportunities for the company to grow within the market.

        - Example: Laundry Lounge can seize market opportunities by offering additional services such as dry cleaning and garment alterations, and developing strategic partnerships with local businesses to enhance customer convenience and satisfaction.

Key Point  1

• Example 1: Surveyed 500 residents in the area to determine their laundry habits and preferences, revealing a high demand for a modern, well-equipped laundromat with extended operating hours.
• Example 2: Analyze the performance of existing laundromats within a 5-mile radius, noting their average occupancy rates and customer satisfaction levels to identify potential gaps in the market.
• Example 3: Review customer reviews of existing laundromats in the area, identifying a lack of positive feedback regarding cleanliness and machine reliability, indicating an opportunity to provide a superior laundry experience.
• Example 4: Perform some keyword research to see volumes and trends in phrases like “laundromat near me” in your target area

4. Marketing and Sales Strategy

4.1. product or service offerings: .

Describes the company's products or services in detail.

        - Example: Laundry Lounge offers a comprehensive range of laundry services, including self-service machines, drop-off services, premium detergent options, and express wash and fold services. 

4.2. Pricing Strategy

 Outlines the company's approach to pricing its products or services.

        - Example: Laundry Lounge adopts a competitive pricing strategy, offering affordable rates for our various laundry services while maintaining a high standard of quality.

4.3. Sales Strategy

  Explains how the company plans to generate sales and build

customer relationships.

        - Laundry Lounge will employ a multi-channel sales approach, leveraging online platforms for appointment scheduling and reservations, walk-in inquiries, and strategic partnerships with local businesses.

4.4. Distribution Channels

 Describes the methods through which the company will deliver its products or services to customers.

        - Example: Laundry Lounge primarily operates through our physical location, offering convenient access to our laundry facilities. Additionally, we will provide an efficient online platform for customers to schedule appointments and access information about our services.

4.5. Promotions and Advertising

 Details the company's promotional efforts and advertising strategies.

        - Example: Laundry Lounge will implement targeted marketing initiatives, including online advertising through social media and search engine platforms with our local community to increase brand visibility and attract new customers.

Key Point  2

• Example 1: Collect a list of individuals interested in a “founders discount” or something that gets them discounted laundry services for the first year if they join the list prior to launch
• Example 2: Collaborate with local hotels and Airbnb hosts to offer special laundry packages, targeting tourists and travelers in need of reliable and convenient laundry facilities.
• Example 3: Launch a referral program where existing customers receive a discount for referring friends and family, resulting in a steady stream of new customers and a sense of community among loyal patrons.
• Example 4: Organize a grand opening event offering free washes and dryer credits, attracting over 200 local residents and generating buzz through word-of-mouth referrals.

5. Operations and Management

5.1. facility location and layout.

 Specify the company's physical business location and refer to the internal arrangement and organization of the space.

        - Example: Laundry Lounge will secure a prime location in Los Angeles, strategically situated in a high-traffic area. Designed for customer convenience and comfort, with efficient machine placement and ample seating.

5.2. Equipment Maintenance and Quality Control:

  Cover the company's actions to protect its assets, data, and personnel.

        - Example: Laundry Lounge will prioritize equipment maintenance and quality control, conducting regular inspections and cleaning to ensure optimal machine performance and customer satisfaction.

5.3. Staffing

 Involves the company's process for hiring and training employees to meet its staffing needs.

        - Example: Laundry Lounge will employ a dedicated team of experienced staff members trained in efficient laundry handling and providing exceptional customer service.

Key Point  3

• Example: Showcase the team's experience in implementing cutting-edge technology, such as mobile payment options and laundry tracking apps, to enhance customer convenience and streamline operations.
• Showcase the team's expertise in implementing customer-centric services, such as offering eco-friendly detergent options and providing a comfortable lounge area with complimentary Wi-Fi and refreshments.
• Lenders want to see that you or your team have some experience and know what you are doing/getting yourself into to increase the likelihood of success.

5.4. Inventory Management

Involves systematic control and organization of laundry machines, supplies, and resources to ensure efficient operations

        - Example: Laundry Lounge will implement an efficient inventory management system to track machine availability, facilitate reservations, and ensure a smooth and seamless laundry experience for customers.

All of the unique Loundromat projections you see here were generated using ProjectionHub’s Laundromat Financial Projection Template . Use PH20BP to enjoy a 20% discount on the template. 

6. Financial Plan

   6.1. startup costs.

  Provide a detailed breakdown of the total startup costs requirements, and where you plan for those funds to come from. You will also want to break down how the startup costs will be used including working capital to cover losses before the business breaks even.

        - Example: The total startup costs for Laundry Lounge are estimated at $300,000. The owner plans to contribute a personal cash injection of approximately $50,000 to $75,000. They are also securing a business loan of around $150,000 to $200,000 from a financial institution and have a small equity investor willing to contribute $50,000 to $75,000.

Watch how to create financial projections for your Laundromat

6.2. Revenue Projections

Provide an estimate of the company's future revenue based on market research and assumptions.

        - Example:  Laundry Lounge projects $168,000 in revenue in the first year, with steady growth over the first five years.

6.3. Expense Projections

 Estimates the company's future expenses, including fixed and variable costs.

        - Example: Laundry Lounge's expenses include direct expenses, marketing, general and administrative costs, salaries, interest and taxes, loan principal, and equipment costs.

6.4. Profit and Loss Statement

Summarizes the company's revenue, expenses, and net income over a specific period.

        - Example: Laundry Lounge expects to achieve profitability within the first year of operation, with net income gradually increasing over the five-year period.

6.5. Cash Flow Projections

 Outlines the company's projected cash inflows and outflows.

        - Example: Cash flow projections for Laundry Lounge take into account seasonal fluctuations in sales and expenses to ensure smooth financial management.

6.6. Break-even Analysis

  Determines the point at which the company's revenue equals its expenses.

        - Example: Laundry Lounge anticipates reaching its break-even point within three months of operation, demonstrating a strong potential for early profitability.

Key Point  4

• Example 1: Research industry benchmarks and project a gross margin of 55%, which aligns with the profitability of successful laundromats in the area.
• Example 2: Account for seasonal variations by estimating a 20% increase in revenue during the summer months, when customers may require more frequent laundry services.
• Example 3: Analyze the impact of local economic trends, such as an increase in population and residential development, to project a 15% annual growth in revenue for the first three years of operation.

7. Appendix

   7.1. supporting documents.

 Includes any relevant documentation that supports the information presented in the business plan, such as resumes, financial projections, market research data, and permits or licenses.

   7.2. Glossary of Term

 Provides definitions for industry-specific terms used throughout the business plan to ensure reader comprehension.

   7.3. References and Resources

Lists any sources or resources referenced during the preparation of the business plan, including industry reports, market research data, and relevant publications.

Key Point  5

• Example 1: Offer personal assets, such as a fully-owned commercial property, personal residence, free & clear vehicle as collateral for a loan, showcasing the owner's willingness to share in the risk and secure funding for the business.

How can I choose the ideal location for my laundromat?

When selecting a location for your laundromat, consider factors such as proximity to residential areas or college campuses, ease of access and parking, visibility, competition in the area, and the demographic profile of the target market. A convenient and easily accessible location can attract more customers.

What types of equipment are necessary for a laundromat?

Essential equipment for a laundromat typically includes washers, dryers, folding tables, laundry carts, change machines, seating areas for customers, and vending machines for detergent and other laundry supplies.

Are there any specific permits or regulations I need to comply with to operate a laundromat?

Regulations and permits for operating a laundromat can vary depending on your location. Common requirements may include business licensing, compliance with health and safety regulations, water and waste management permits, and adherence to local zoning regulations. Research the specific requirements in your area.

How can I attract customers to my laundromat?

To attract customers to your laundromat, consider offering competitive pricing, providing a clean and well-maintained facility, offering additional amenities such as free Wi-Fi or comfortable seating areas, promoting convenient operating hours, and implementing loyalty programs or discounts for regular customers.

About the Author

Adam is the Co-founder of ProjectionHub which helps entrepreneurs create financial projections for potential investors, lenders and internal business planning. Since 2012, over 50,000 entrepreneurs from around the world have used ProjectionHub to help create financial projections.

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Laundromat Business Plan Template [Updated 2024]

Laundromat Business Plan

If you want to start a new laundromat or expand your current laundry business, you need a business plan.

The following laundromat business plan template gives you the key elements to include in a solid laundromat business plan for a startup or to grow your existing laundry business. In addition to this template, conducting market research on the laundromat industry will help you better understand the business, complete your customer analysis and help you craft your mission statement, marketing plan and strong financial projections.

You can download our Laundromat Business Plan Template (including a full, customizable financial model) to your computer here.

Laundromat Business Plan Example

The sample laundry business plan below provides an outline of the key sections to include in your plan.

I. Executive Summary

You can download our Business Plan Template (including a full, customizable financial model) to your computer here.

Business Overview

[Company Name] is a local laundromat that caters to individuals and businesses in [location]. It features 50 top-of-the-line washing and drying machines, so it can accommodate a large number of customers at a time.

In addition to do-it-yourself laundry services, [Company Name] also offers drop-off services where we will wash, dry and fold your laundry for you.

[Company Name] will be open 24 hours a day and offer complimentary wi-fi, coffee, televisions and vending machines.

The laundromat will also have an attendant on duty to help with any laundry issues.

Products Served

The following are the services that [Company Name] will be able to provide to its clients:

• DIY, coin-operated wash and dry
• Drop-off wash, dry and fold
• Laundry delivery and pick-up

Customer Focus

[Company Name] will primarily serve the residents who live within the city. The demographics of these target customers are as follows:

• 310,431 residents
• 96,025 workers
• Average income of $52,000
• 42.6% married
• 39% in Mgt./Professional occupations
• Median age: 35 years

Management Team

[Company Name] is headed by its founder, [Founder’s Name] who is a business consultant. She graduated from [University] with a degree in Business Administration. Her experience with small businesses ensures that she is able to handle the laundromat successfully and her local connections help her build a solid client base.

Her partner is an experienced operations director who will help manage [Company Name].

Success Factors

[Company Name] is uniquely qualified to succeed for the following reasons:

• [Company Name] will fill a specific market niche in the growing community we are entering.
• In addition, we have surveyed the local population and received extremely positive feedback saying that they explicitly want to make use of our services when launched.
• Laundromat businesses are a proven, successful business in the United States.
• The management team has a track record of success in service-related businesses.

Financial Highlights

[Company Name] is seeking a total funding of $250,000 of debt capital to open its laundromat business. The capital will be used for funding capital expenditures and location build-out, hiring initial employees, marketing expenses and working capital.

Specifically, these funds will be used as follows:

• Laundromat design/build: $90,000
• Working capital: $160,000 to pay for marketing, salaries, and lease costs until [Company Name] reaches break-even

II. Company Overview

Who is [company name].

[Company Name] is a local laundromat that caters to individuals and businesses in [location]. It features 50 top-of-the-line washing machines and dryers, so it can accommodate a large number of customers at a time.

In addition to self service laundromat services, [Company Name] also offers drop-off services where we will wash, dry and fold your laundry for you.

[Company Name]’s History

In [year], [Company Name] was founded by business consultant [Founder’s Name]. After years of spending her days off doing laundry and not having enough quality time with her family, she decided to start a business that would address her needs. She later found out that other working moms without helpers are struggling with juggling their time with work and chores. Having a laundromat handle loads of laundry for a reasonable cost is a huge help not just to busy moms, but also to college students and young professionals.

[Company Name]’s Products/Services

• Drop-off wash, dry and fold service
• Laundry pickup and delivery services

III. Industry Analysis

The laundromat industry has grown over the past five years. Rentals represent a core target market for the industry, and many consumers have opted to rent apartments rather than purchase homes over the past five years. Due to a combination of urban population growth, increased multifamily housing construction and rising urbanization, rental vacancy rates are anticipated to decline at an annualized rate of 0.8%. Low rental vacancy rates lead to an increase in industry demand. Consumers who rent residential homes or purchase homes are more likely to use an existing washer and dryer or purchase their own, rather than go to a laundromat.

The laundry industry is highly competitive because there is little differentiation between laundry businesses in terms of quality of service and price. As a result, industry operator success is largely dependent on location. Establishments operating in regions with high consumer volume can benefit from decreased competition. In turn, laundromat businesses predominantly operate in populous urban areas throughout the country.

Over the next five years, industry revenue is expected to continue to increase as more consumers rent vs. buy homes. Additionally, rising disposable income and falling unemployment will spur rising demand for industry services. Colleges and universities that offer coin- and card-operated washers and dryers for students are another prominent market for the laundry industry. Rising disposable incomes will make college education more affordable, causing an increase in the number of college students.

IV. Customer Analysis

Demographic profile of target market.

[Company Name] will serve the residents within [location] and the immediately surrounding areas.

Customer Segmentation

Our target customers can be segmented into three main groups:

• Working moms: [Location] currently has a growing population of working moms who need more time with their family and can afford the cost of laundromats.
• Young professionals: These are individuals who are residing on their own and are working full-time jobs with the disposable income to pay for laundromat services.
• Hotels, restaurants, and other businesses: These are local establishments that use a variety of linens in their daily operations and thus need a reliable commercial laundry service provider that can deliver their needs on time and do it efficiently.

V. Competitive Analysis

Direct & indirect competitors.

Cascade Laundromat Cascade Laundromat provides coin operated machines, as well as wash and fold service, laundry service, and free drying with wash. The facility houses 66 washers and dryers, with large capacity machines (60 lb washers and 45 lb dryers). Amenities include: Free Parking, Free Wi-Fi, Flat Panel TVs, Folding Stations and laundry attendant.

All American Laundry Business All American Laundry Business offers coin-operated laundry services. Its services include: Coin-operated washers & dryers, dry cleaning and wash and fold services. Their main clientele includes multifamily housing, colleges and universities, and hotels. They have three locations in the area.

Super Laundromat Super Laundromat’s amenities include plenty of seating; snack, drink, and game machines, as well as lotto machines. Super Laundromat offers large capacity washers – including 80, 100, and 125 lb capacity machines – and free drying. In addition, it provides Wash & Fold service, and professional dry cleaning. It maintains an ample supply of laundry carts and tables, and stocks a large selection of laundry soaps, bags, softeners, etc.

Competitive Advantage

[Company Name] enjoys several advantages over its competitors. These advantages include:

• Location: [Company Name]’s business is surrounded by apartments and condominiums and near the center of the city where many local businesses are located.
• Convenient Offerings: [Company Name] will be the only laundry business in [location] that offers drop-off and pick-up laundry services
• Management: [Founder’s Name] has been extremely successful working as a business consultant and will be able to use her previous experience to provide the best sales and customer service experience. Her qualifications will serve customers in a much more sophisticated manner than [Company Name]’s competitors.
• Relationships: [Founder’s Name] knows many of the local leaders and business owners within [location]. With her [x] years of experience and good relationships with business leaders in the area, she will be able to develop an initial client base.

VI. Marketing Plan

The [company name] brand.

The [Company Name] brand will focus on the Company’s unique value proposition:

• Our unique service offering that are not offered elsewhere, will give us advantage over the competition
• Well-trained staff that prioritizes customer satisfaction
• Service built on long-term relationships
• High quality, well-maintained laundry equipment
• Thorough knowledge of the industry

Promotions Strategy

[The Company’s] promotions strategy to reach these individuals includes:

Local Publications [Company name] will announce its opening several weeks in advance through publicity pieces in multiple local newspapers and publications. Regular advertisements will run to maintain exposure to relevant markets.

Community Events/Organizations [Company name] will promote itself by distributing marketing materials and participating in local community events, such as school fairs, local festivals, or sporting events.

Commuter Advertising We will drive attention to [Company name] by hiring workers to hand out flyers alongside [route or highway]. Advertising on heavily traveled commute routes is an opportunity to alert large numbers of working individuals with disposable income of our opening.

Loyalty Program [Company name] will create a client loyalty program that rewards customers for repeat business.

Direct Mail [Company Name] will blanket businesses and homes within the city with direct mail pieces. These pieces will provide general information on [Company Name], offer discounts and/or provide other inducements for people to use our services.

Online Marketing Online Marketing [Company Name] will maintain social media accounts and publish updates on on-going promotions and discounts. Additionally, it will use highly-focused, specific keywords to draw traffic to its website through search engine optimization, where potential customers will find a content-rich site that presents [Company Name] as the trustworthy, well-qualified laundry business in [location].

VII. Operations Plan

Functional roles.

[Founder] will initially manage the business and eventually employ an assistant manager to oversee the day-to-day business operations.

In addition, the Company intends to hire [x] admin staff, [x] washing staff, [x] delivery personnel and [x] maintenance staff.

In order to execute on [Company Name]’s business model, the Company’s employees include the following roles:

Service Functions

• Assistant Manager
• Laundry staff
• Delivery personnel
• Maintenance personnel

Administrative Functions

• General & administrative functions including marketing, bookkeeping, etc.
• Delivery scheduling

[Company name]’s long term goal is to become the most reliable and affordable laundry service provider in [location]. It seeks to be the standard by which other providers are judged.

The following are a series of steps that lead to our vision of long-term success. [Company Name] expects to achieve the following milestones in the following [xyz] months:

VIII. Management Team

Management team members.

[Company Name] is headed by its founder, [Founder’s Name] who is a business consultant. She graduated from [University] with a degree in Business Administration. Her experience with small businesses ensures that she is able to handle the laundry business successfully and her local connections help her build a solid client base.

Hiring Plan

[Founder] will serve as the Manager of [Company Name]. In order to launch, it needs to hire the following personnel:

• Assistant Manager: 1 full-time employee to manage the day-to-day business operations
• Laundry staff: 3 full-time employees who will divide the 24-hr shifts
• Delivery personnel: 2 full-time employees to handle all pick-ups and deliveries

IX. Financial Plan

Revenue and cost drivers.

[Company Name]’s revenues will come primarily from laundry services.

The lease of the business space, maintenance of the machines, supplies and operating expenses are the key cost drivers of [Company Name]. The major cost drivers for the company’s operation will consist of:

• Laundry supplies
• Lease on business location

Ongoing marketing expenditures are also notable cost drivers for [Company Name].

Capital Requirements and Use of Funds

Key assumptions & financial statements.

5 Year Annual Income Statement

5 Year Annual Balance Sheet

5 Year Annual Cash Flow Statement

In addition to the free sample laundromat business plan above, you can also click here to get our laundromat business plan sample pdf .

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Laundromat Business Plan [Template + Example in 2024]

Whether starting a new business or already running one, you need a business plan if you still need one, including a laundromat business. These plans are usually used for obtaining funding or attracting new partners. Furthermore, it will make it easier for you to attract investors. Lastly, creating a business plan enhances credibility and encourages others to join you.

If you're launching a laundromat business, have a solid business plan. Of course, each business plan is different, so make yours the best you can. To help you with this concern, we will provide an example and template of a laundromat business plan.

With this template and example, you can create your business plan and ensure every necessary element is included. We'll also cover the common concerns and questions you may also have regarding a laundromat business plan.

Without further ado, let's get into it!

How to Write a Laundromat Business Plan?

Every laundromat business plan must have the following sections:

• Executive Summary
• Business Overview
• Products and Services
• Market Analysis
• Marketing Strategy
• Financial Planning
• Operations Plan
• Management Team

Now, let's discuss each section in detail together with examples.

1. Executive Summary

The Executive Summary is the first thing to include in your Laundromat Business Plan. Simply put, this section explains what you want to accomplish as a business and emphasizes what you plan on discussing with the rest of your business plan.

For this reason, it's best to make this section once you're done with the others. It is essential to write a compelling executive summary. Along with its mission statement, this section describes what the company offers. Furthermore, you should describe your experiences in the field you are entering and the reasons for starting your own business.

We all need clean clothes, but not all families can afford washers and dryers. Scrub, and Spin Laundromat provides complete laundry services, including washing, drying, and folding.

By providing retail products, we will meet the demand for easy access to the neighborhood and quality products for easy washing.

With Scrub and Spin Laundromat, you'll get professional service, friendly service, prompt service, and convenience at its finest.

Word of mouth is the most effective advertising method. So there will be no significant newspaper ads. But we'll run specials every week.

Additionally, we will have an incentive program. Referral rewards include two free washes for the customer and a free wash for the referee. Further, we provide clean environments, reliable machines, and prompt service.

Unlike other laundromats, Scrub and Spin Laundromat offers more than one service. Therefore, we want to offer our clients convenience by combining our washing and drying service with these other services.

Among those services are folding, pick-up/delivery, and online reservations. Overall, the convenience we offer makes us stand out.

With our full-service coin-op laundry (washing, drying, and folding), Scrub and Spin Laundromat consistently provide high customer service by providing reliable machines and a clean, enjoyable atmosphere at competitive prices.

2. Business Overview

In a Laundromat Business Plan, you'll find a Business Overview section, which essentially describes your business. Here, you need to include essential information such as the structure of your business, its values, mission, and services or products.

With this information, you will demonstrate how competitive your business is and will be. The business overview section goes by many terms. Some call it the Company Description, Company Summary, or Company Profile.

It is owned and operated by the proprietor, who possesses leadership, management skills, and creativity.

A maintenance/cashier will oversee store- and equipment-related maintenance and retail sales at Scrub and Spin Laundromat.

We will rigorously evaluate each Maintenance/Cashier employee on courtesy, competence, reliability, and sincerity.

The compensation for Mr. John Doe will be lower than it would be if this were his only source of income.

3. Products and Services

From the name itself, the Products and Services Section refers to the part where you will state every product or service (or both) that your business offers. Besides stating such things, you'll also mention how you can manufacture, sell, or deliver these products and services. As such, the next step involves evaluating your product's suppliers, costs, and market position.

The Scrub and Spin Laundromat strives to stand out from other laundromats that might only offer one or two services.

The main focus of Scrub and Spin Laundromat is washing and drying, but we also offer other services to make our customers' lives easier.

These services include prospective pick-ups and deliveries, online memberships, and reservations. We distinguish ourselves from our competitors by being convenient.

4. Market Analysis

The Market Analysis section of your Laundromat Business Plan is the part in which you provide an overview of the market that you will be targeting. The purpose of this section of your business plan is to provide a better understanding of your potential customers and competitors.

The following information should be included in this section:

• Competitive Analysis: Identifying your market's potential competitors
• Customer Analysis: Identifying and quantifying potential customers
• Industry Analysis: Analyzing your industry's general environment

Competitive Analysis : The Scrub and Spin Laundromat strives to stand out from other laundromats that might only offer one or two services.

The services include folding, future pick-up/delivery, online membership and reservations, and the folding and pick-up/delivery. We distinguish ourselves from our competitors by being convenient.

Customer Analysis : The most effective advertising strategy is word-of-mouth. There will be no extensive newspaper advertising campaign. However, we will offer weekly promotions. Referral bonuses will also be offered.

As a welcome gift, customers who recommend another person will also receive two free washes in return. In addition, we provide dependable equipment, helpful services, and a tidy setting.

Industry Analysis : With a competitive price/value ratio, Scrub and Spin Laundromat offers full-service coin-operated laundry (washing, drying, and optional folding) in a pleasant environment.

5. Marketing Strategy

The marketing strategy in a business plan is your business strategy for reaching potential customers. Generally, marketing strategies describe a company's key messages and value propositions to its customers. This part provides information about the target market, where the product can be purchased, and what drives them to buy it.

A study has shown that word-of-mouth advertising is among the most effective business advertising methods.

Regarding newspaper advertising, there are no plans for an extensive campaign. However, we will provide promotions every week for our customers.

We will also offer a referral bonus scheme to encourage you to refer your friends. Those who recommend another person to our business will receive two free washes. In addition, the referee will also get a free wash to welcome them to our business.

It is also our responsibility to ensure that the setting is kept tidy, the equipment is reliable, and the staff is helpful and efficient.

6. Financial Planning

Financial Planning is the process of deciding your financial goals for your business and how you will achieve them based on your current financial situation in the business plan. The financial plan aims to help a business or individual achieve financial success due to their efforts.

Clean clothes are essential to people, and they appreciate them. However, people will likely pay 20 dollars to have someone help wash and fold their clothes. The cost of a washer and dryer may be outside everyone's reach.

Even if they cannot afford them, those who can still need somewhere to do their clothes still need to find them.

Use of Funds : We will spend $30K on start-up expenses. These costs include location fix-up, signage, and legal fees.

Approximately $40,000 is estimated to be spent on purchasing appliances, furniture, and fixtures.

Sources of Funds : Mr. Doe will invest $80,000 of his savings. He will also have $8,000 in accounts payable from some assets purchased. In addition, the plan includes a 10-year SBA-guaranteed loan for $75,000.

If all goes according to plan, he can pay off the SBA loan early, in the third year. However, that detail should be included in the plan.

7. Operations Plan

The Operations Plan outlines how your team will realize your strategic plan by implementing actionable steps. The purpose of this section is to outline each department's or employee's daily, weekly, and monthly responsibilities.

The laundry is located on Long Island, in New York. There will be 1,500 square feet of space that will be devoted to the project. It is ideally situated on one of the neighborhood's main streets, making it a prime location.

Since the store is strategically located in a modest, charming shopping area close to residences of the lower middle class and the needy (after a meticulous inspection of the neighborhood), there are no potential competitors.

Furthermore, the two residential buildings are located close to each other. Locals get most of their services and necessities in a Hispanic neighborhood around the laundry.

8. Management Team

The Management Team is the business plan's section that outlines your entire staff and everyone involved in your business. For your Laundromat Business to succeed, you need an effective management team. Your key players' skills and experiences should be highlighted to prove their ability to grow your business.

You and your team members must have direct industry experience. This experience and expertise should therefore be highlighted. Additionally, you can include any experience you think will be helpful in your business in this section.

Founder and CEO John Doe is driven, diligent, and philosophical. With experience in retail sales, services, and the online world, he offers a wealth of business expertise. Over the years, he has launched several modest enterprises, from physical retail stores to internet hosting companies.

He led five different organizations in high school, so he has a strong sense of leadership. While at NYU, John started two groups. Additionally, he served as President and Vice-President of three large organizations with more than 500 members each.

He was lucky enough to be elected as a senator by the university's student body. His Finance Committee distributed over $500,000 in student funds during his tenure. He also chaired the Student Affairs Committee and the Computer Facilities Committee.

His colleagues and senators appointed him to serve on the NYU Student Foundation board due to his dedication and effectiveness. He was responsible for selecting funding for minority high school students nationwide.

As an entrepreneur, John owns a permanent Flea Market Power Tools Store at the San Diego Flea Market and is President/CEO of a small start-up Internet firm. The business is being conducted at his college with five friends.

Laundromat Business Plan PDF

Do you want to download a laundromat business plan example in PDF?

Here is the download link.

Let us know if you have any questions!

Laundromat Business Plan FAQs

Below are some of the frequently asked questions you may have about Laundromat Business Plans:

What Is a Laundromat Business Plan?

A Laundromat Business Plan is similar to any other type of business plan. It provides detailed information about your business, which makes it a valuable tool for attracting investors, obtaining funding, and working with other companies.

Detailed business information, such as structure and flow, is outlined in a laundromat business plan. In addition, this report contains information about the operation's finances, marketing, and management. Among these are start-up costs, market research, a mission statement, and succession planning for a new business.

Why Is a Laundromat Business Plan Important?

Creating a laundromat business plan is essential before starting your business. With a business plan, you will have a written goal and structure. You will also have a flow you can follow or change as necessary.

Your laundromat business plan is required whenever you take any step, from finding investors to adjusting your pricing strategy to hiring and training employees.

Is Owning a Laundromat Profitable?

Due to its constant demand and the fact that people need assistance with laundry, a Laundromat Business Plan can always be profitable.

Providing superior customer service, either by yourself or through a service provider, will yield profits. Managing your laundromat business will have a great deal of impact on how profitable it is.

You must create a business plan before opening or running a laundromat. With this plan, you will be able to outline your strengths, your competitors, your goals, and your workflow. Further, if you need funding, a great business plan can earn you grants or even attract investors.

You can use this template to create your Laundromat Business Plan with all the necessary details and elements. The examples we made are meant to guide you as you develop a business plan for your company.

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Here is a free business plan sample for a laundromat business.

Have you been considering opening a laundromat but feel overwhelmed by the planning process? Look no further.

In the content that follows, we will present to you a comprehensive sample business plan tailored for a laundromat venture.

Creating a detailed business plan is a crucial step for any aspiring entrepreneur. It serves as a roadmap, outlining your business objectives, operational procedures, and financial strategies.

To streamline your planning phase and get started on the right foot, take advantage of our laundromat business plan template. Our team is also on standby to provide a free review and fine-tuning of your plan.

How to draft a great business plan for your laundromat business?

A good business plan for a laundromat must cater to the unique aspects of the laundry service industry.

To start, it's important to provide a comprehensive overview of the market. This should include current statistics and an examination of emerging trends in the laundry sector, as illustrated in our laundromat business plan template .

Your business plan should clearly articulate your vision, identify your target market (such as residents in apartment buildings without in-unit laundry, college students, or busy professionals), and define the distinctive features of your laundromat (self-service, full-service, eco-friendly practices, etc.).

Market analysis is a critical component. You'll need to thoroughly understand the local competition, market demands, and customer behaviors and preferences.

For a laundromat, it's essential to detail the services you'll offer. This could include self-service laundry, wash-and-fold, dry cleaning, or specialized services like large-item washing. Explain how these services cater to the needs of your intended clientele.

The operational plan is vital. It should outline the location of your laundromat, the layout of the facility, equipment procurement, and the operational workflow.

For a laundromat, particular emphasis should be placed on the quality and maintenance of the laundry machines, the efficiency of operations, and adherence to health and safety standards.

Then, delve into your marketing and sales strategy. How do you plan to attract and keep customers coming back? Consider promotional tactics, loyalty programs, and potential value-added services (like offering free Wi-Fi or a comfortable waiting area).

Implementing digital strategies, such as a user-friendly website or active social media engagement, is increasingly important for modern businesses.

The financial plan is another crucial element. It should encompass the initial investment, projected revenue, ongoing expenses, and the point at which the business will break even.

In a laundromat, understanding the cost of utilities and maintenance is key, so careful financial planning and knowledge of your operational costs are imperative. For assistance, you can refer to our financial forecast for a laundromat .

Compared to other business plans, a laundromat's plan must pay special attention to factors such as the high initial capital for equipment, utility usage and optimization, and customer turnover rates.

A well-crafted business plan will not only help you clarify your strategy and vision but also attract investors or secure loans.

Investors and lenders are looking for a solid market analysis, realistic financial projections, and a clear understanding of the day-to-day operations of a laundromat.

By presenting a thorough and substantiated plan, you showcase your dedication and preparedness for the success of your venture.

To achieve these goals while saving time, feel free to utilize our laundromat business plan template .

A free example of business plan for a laundromat business

Here, we will provide a concise and illustrative example of a business plan for a specific project.

This example aims to provide an overview of the essential components of a business plan. It is important to note that this version is only a summary. As it stands, this business plan is not sufficiently developed to support a profitability strategy or convince a bank to provide financing.

To be effective, the business plan should be significantly more detailed, including up-to-date market data, more persuasive arguments, a thorough market study, a three-year action plan, as well as detailed financial tables such as a projected income statement, projected balance sheet, cash flow budget, and break-even analysis.

All these elements have been thoroughly included by our experts in the business plan template they have designed for a laundromat .

Here, we will follow the same structure as in our business plan template.

Market Opportunity

Market data and figures.

The laundry service market is an essential and stable industry, with a consistent demand attributed to the necessity of clean clothing for personal and professional life.

Recent estimates value the global laundry service market at over 100 billion dollars, with expectations for continued growth, driven by urbanization and the increasing population of working professionals.

In the United States, there are over 35,000 laundromats, contributing to an annual revenue of approximately 5 billion dollars for the industry.

These statistics underscore the integral role laundromats play in daily life and their substantial contribution to the economy.

The laundry industry is witnessing several trends that are shaping its future.

Automation and self-service technologies are becoming more prevalent, with many laundromats offering card or app-based payment systems to enhance customer convenience.

Eco-friendly practices are on the rise, with a growing number of laundromats investing in energy-efficient machines and non-toxic, biodegradable detergents to appeal to environmentally conscious consumers.

Additionally, the integration of additional services such as wash-and-fold, dry cleaning, and delivery services are becoming more common, catering to the busy lifestyles of urban dwellers.

Online platforms and mobile apps for laundry services are also gaining traction, allowing customers to schedule pickups and deliveries at their convenience.

Lastly, the emphasis on customer experience is leading to laundromats that offer more than just washing machines, such as comfortable seating areas, free Wi-Fi, and refreshments.

These trends highlight the industry's adaptation to modern consumer needs and preferences, ensuring its relevance in the digital age.

Success Factors

Several factors contribute to the success of a laundromat.

Location is paramount; a laundromat situated in a high-traffic area or near apartment complexes can expect a steady flow of customers.

The quality and maintenance of laundry equipment are critical, as reliable and efficient machines lead to customer satisfaction and repeat business.

Diversifying services to include options such as full-service laundry, dry cleaning, and alterations can also distinguish a laundromat from its competitors.

Customer service is another vital aspect, with friendly and helpful staff enhancing the overall experience and encouraging loyalty.

Lastly, effective cost management and the adoption of sustainable practices can not only reduce operational expenses but also attract a demographic of environmentally conscious consumers.

By focusing on these key elements, laundromats can position themselves for enduring success in a competitive market.

The Project

Project presentation.

Our modern laundromat project is designed to address the essential need for convenient, efficient, and high-quality laundry services in urban areas. Strategically located in a residential neighborhood with a high concentration of apartments and limited access to in-home laundry facilities, our laundromat will provide state-of-the-art washing and drying machines, catering to busy professionals, students, and families.

With an emphasis on technology, we will offer a seamless laundry experience through smart machines, mobile app integration for machine availability, and cashless payment options. Our laundromat will be a clean, safe, and welcoming environment where customers can either enjoy a quick in-and-out service or relax in a comfortable waiting area with amenities such as free Wi-Fi and refreshments.

Our laundromat aims to redefine the laundry process, making it a convenient and pleasant part of our customers' weekly routine.

Value Proposition

The value proposition of our laundromat project lies in providing a hassle-free laundry solution with a focus on convenience, efficiency, and customer satisfaction. We understand that time is precious, and our services are designed to give back valuable hours to our customers by offering a quick and easy laundry experience.

Our commitment to maintaining a clean, modern, and technologically advanced facility sets us apart, ensuring that customers have access to reliable and high-performing machines for all their laundry needs. We also prioritize environmental sustainability by using energy-efficient appliances and eco-friendly detergents.

We aim to build a community around our laundromat, offering a space where customers feel comfortable and supported, with the added benefit of contributing to a more sustainable lifestyle.

Project Owner

The project owner is an entrepreneur with a passion for service-oriented businesses and a keen eye for innovation in everyday tasks. With a background in business management and a personal drive to enhance community living standards, they are dedicated to establishing a laundromat that stands out for its customer-centric approach and modern amenities.

Having identified a gap in the market for a high-quality laundromat experience, the project owner is committed to creating a space that not only meets the practical needs of washing and drying clothes but also adds value to the community by offering a pleasant and efficient environment for this routine task.

Their dedication to excellence and their innovative mindset are the driving forces behind this project, aiming to transform the chore of laundry into a convenient and enjoyable experience for all.

The Market Study

Market segments.

The market segments for this modern laundromat are diverse and cater to a wide range of customers.

Firstly, there are busy professionals and families who value time-saving services and convenience, making them regular users of laundromat facilities.

Students living away from home, particularly those residing in dormitories or apartments without in-unit laundry, represent another significant segment.

Additionally, the market includes low-income individuals or those living in compact urban housing without access to personal laundry appliances.

Lastly, landlords and property managers of apartment complexes without on-site laundry services can be a key segment by directing tenants to use the laundromat's services.

SWOT Analysis

A SWOT analysis of this laundromat business reveals several aspects.

Strengths include a convenient location, modern and efficient laundry equipment, and value-added services such as free Wi-Fi and comfortable waiting areas.

Weaknesses might involve the initial capital investment for high-quality machines and the ongoing maintenance costs associated with them.

Opportunities can be found in offering additional services such as dry cleaning, alterations, and delivery options to increase the customer base.

Threats could include the emergence of new competitors in the area, changes in local demographics, or shifts in consumer preferences towards in-home laundry solutions.

Competitor Analysis

Competitor analysis in the laundromat industry indicates a varied level of competition.

Direct competitors include other local laundromats, as well as wash-and-fold services that offer pick-up and delivery.

These competitors vie for the loyalty of a convenience-driven customer base by offering various services and amenities.

Potential competitive advantages include state-of-the-art laundry equipment, exceptional customer service, loyalty programs, and a clean, inviting environment.

Understanding the strengths and weaknesses of these competitors is crucial for carving out a niche in the market and ensuring customer satisfaction and retention.

Competitive Advantages

Our laundromat sets itself apart with a focus on customer experience and efficiency.

We provide top-of-the-line washing and drying machines that reduce wait times and offer superior cleaning performance.

Our establishment is designed for comfort, with amenities such as free Wi-Fi, a lounge area, and refreshments, allowing customers to relax or work while they wait.

Additionally, our commitment to sustainability, through the use of eco-friendly detergents and energy-efficient machines, appeals to environmentally conscious consumers.

We also prioritize transparency and customer education on best laundry practices, fostering trust and loyalty within our community.

You can also read our articles about: - how to establish a laundromat business: a complete guide - the customer segments of a laundromat business - the competition study for a laundromat business

The Strategy

Development plan.

Our three-year development plan for the eco-friendly laundromat is designed to be progressive and responsive to market demands.

In the first year, our goal is to establish a strong foothold in the local community, focusing on exceptional service and building a reputation for reliability and eco-consciousness.

The second year will be geared towards scaling up operations by adding more energy-efficient machines and potentially opening additional locations in high-demand areas.

By the third year, we aim to diversify our services to include laundry subscriptions, pick-up and delivery options, and partnerships with local businesses and apartment complexes.

Throughout this period, we will continuously seek ways to reduce our environmental impact and enhance customer convenience, solidifying our position as a leader in the sustainable laundromat sector.

Business Model Canvas

The Business Model Canvas for our laundromat focuses on serving individuals and families in need of convenient, eco-friendly laundry services, as well as commercial clients such as small hotels and restaurants.

Our value proposition is centered on providing a high-quality, sustainable laundry experience with the use of environmentally friendly detergents and energy-saving machines.

We operate through a physical storefront complemented by an online booking system, utilizing key resources like our state-of-the-art laundry equipment and customer service excellence.

Key activities include garment care, customer service, and maintaining eco-friendly operations.

Our revenue streams are generated from laundry services, including self-service, full-service washing, folding, and dry cleaning, while our costs are mainly associated with equipment maintenance, utilities, and staffing.

Access a detailed and editable version of the Business Model Canvas in our business plan template .

Marketing Strategy

Our marketing strategy is built on promoting the convenience and environmental benefits of our services.

We plan to engage with the community through local events, partnerships, and sustainability initiatives to raise awareness of our brand.

Online marketing efforts will include targeted ads, search engine optimization, and a strong social media presence to attract a tech-savvy demographic.

We will also offer loyalty programs and incentives for referrals to encourage repeat business and word-of-mouth promotion.

Ultimately, our aim is to create a brand synonymous with eco-friendly practices and exceptional customer care in the laundry industry.

Risk Policy

Our risk policy for the laundromat is focused on mitigating operational, environmental, and financial risks.

We will invest in high-quality, energy-efficient machines to reduce the risk of breakdowns and minimize energy consumption.

Strict adherence to environmental regulations and the use of eco-friendly products will help us manage our ecological footprint.

Regular maintenance and staff training will ensure smooth operations and customer satisfaction.

Financial risks will be managed through careful budgeting, cost control, and a diversified service offering to ensure steady revenue streams.

Insurance coverage will be in place to protect against property damage, equipment failure, and liability claims.

Why Our Project is Viable

We are committed to launching an eco-friendly laundromat that meets the growing demand for sustainable living practices.

With a strong emphasis on customer experience and environmental responsibility, we believe our business will resonate with the community and set a new standard in the laundry industry.

We are prepared to adapt to changing market conditions and customer feedback to ensure the success and longevity of our laundromat.

We are excited about the opportunity to make a positive impact on the environment while providing a valuable service to our customers, and we are confident in the viability of this project.

You can also read our articles about: - the Business Model Canvas of a laundromat business - the marketing strategy for a laundromat business

The Financial Plan

Of course, the text presented below is far from sufficient to serve as a solid and credible financial analysis for a bank or potential investor. They expect specific numbers, financial statements, and charts demonstrating the profitability of your project.

All these elements are available in our business plan template for a laundromat and our financial plan for a laundromat .

Initial expenses for our laundromat include acquiring commercial-grade washing and drying machines, renovating the space to create a comfortable and functional environment for customers, purchasing laundry carts, folding tables, and seating, as well as costs related to brand creation and launching targeted marketing campaigns to raise awareness in the local community.

Our revenue assumptions are based on a thorough analysis of the local demand for laundry services, taking into account the needs of the community, including busy professionals, students, and families.

We anticipate a steady stream of customers, with sales expected to grow as the reputation of our laundromat for reliability and quality service increases.

The projected income statement indicates expected revenues from laundry services, vending machines, and potential ancillary services such as dry cleaning or wash-and-fold, minus the costs of utilities (water, electricity), labor, and operating expenses (rent, marketing, salaries, etc.).

This results in a forecasted net profit essential for assessing the profitability of our laundromat over time.

The projected balance sheet reflects assets specific to our business, such as laundry equipment, furniture, and fixtures, and liabilities including loans and anticipated expenses.

It shows the overall financial health of our laundromat at the end of each fiscal period.

Our projected cash flow budget details incoming and outgoing cash flows, allowing us to anticipate our cash needs at any given time. This will enable us to manage our finances effectively and avoid cash flow problems.

The projected financing plan lists the specific financing sources we plan to use to cover our startup expenses, such as bank loans or investor capital.

The working capital requirement for our laundromat will be closely monitored to ensure we have the necessary liquidity to finance daily operations, including utility bills, inventory management for vending machines, and salary payments.

The break-even point specific to our project is the level of sales needed to cover all our costs, including startup expenses, and start making a profit.

It will indicate when our business will become profitable.

Performance indicators we will track include the turnover rate of machines, the average revenue per customer, the liquidity ratio to assess our ability to cover short-term financial obligations, and the return on investment to measure the effectiveness of the capital invested in the project.

These indicators will help us evaluate the financial health and overall success of our laundromat.

If you want to know more about the financial analysis of this type of activity, please read our article about the financial plan for a laundromat business .

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Top 10 Laundry Business Plan Templates With Examples and Samples

Samradni Pradhan

The idea of laundry service is a product of Western culture, where customers go to a store and wash their clothes using a washing machine and detergent. When a single washer doesn't work, laundry services clean the fabric on a larger scale. Hotels, restaurants, hospitals, and other locations that need regular fabric cleaning extensively use these services.

Like any other business, a laundry service needs a thorough business plan that includes the objectives and a strategy for achieving them. This plan will encompass operational details, staffing needs, financial evaluation, market analysis, customer assessment, and more. It aims to assess the firm's feasibility comprehensively. A well-executed business plan ppt will aid entrepreneurs in securing capital and loans for maintenance, expansion, and growth.

This blog will discuss the best laundry business plan templates for your company.

Best Laundry Business Plan Templates

Table of contents, 1. executive summary, 2. company overview, 3. industry analysis, 4. customer analysis, 5. competitor analysis, 6. swot analysis, 7. porter's framework, 8. marketing plan, 9. operational plan, 10. financial plan.

Getting clean clothes is only one aspect of laundry – the other is improving the overall service. Furthermore, when launching a laundry business, many possibilities are challenging to track. Our templates are helpful in this situation.

Using our comprehensive business plan template gives your business ideas a canvas and a notebook. These templates were created explicitly with the needs of a laundry and dry-cleaning business plan in mind. This blog will cover details on the top 10 pages of the complete deck. After downloading, you will get 65-page Doc, PDF, and XLS files.

An executive summary should highlight your laundry business's distinctive value proposition, mission, and vision. Investors can swiftly determine the organization's viability by viewing your fundamental goals and essential tactics.

In our Executive Summary section, you will get templates for:

1.1 The Quick Pitch: Provide an impressive and brief introduction, highlighting the key characteristics and value propositions that make your laundry business stand out.

1.2 The Entity Profile: Create an easy-to-understand visual representation of your business structure and unique brand strategically designed to capture the attention of investors and partners.

Download this business plan

(Looking for a specific commercial business plan for your laundry services, look no further than our business plan ! Commercialize your services the right way)

Download this presentation

You may inspire trust in potential investors by clearly representing your company's objectives, culture, and long-term goals. This section is an opportunity to demonstrate your enthusiasm and dedication, an aspect that lures investors who share your values and vision.

In our Company Overview section, you will get templates for:

2.1 Vision and Mission: Create a compelling mission and vision statement to lead your laundry business to success.

2.2 Company Goals and Objectives: Understand exactly what you want to accomplish with your laundry business, creating a transparent and inspirational roadmap to success.

2.3 Start-up Summary: Provide a glimpse into your laundry business’s history, revealing how it started, how it has been structured, the use of coin-operated machines , and fundamental elements forming the foundation for your creative process.

2.4 Market Gap Analysis and Business Statement: Unlock untold potential in the laundry industry and showcase your unique business brand identity, positioning your brand as a leader.

2.5 Services Portfolio: Showcase a wide range of high-end laundry services .

2.6 Key Success Factors: Identify the key elements defining your laundry business strategy, paving the way to success in design and aesthetics.

(Given the growth of on-demand laundry services, your interest may be piqued to explore our business plan designed especially for those needs, download it right away)

The Industry Analysis section provides an in-depth analysis of the laundry industry’s current state and trends. Investors are looking for high-growth businesses to invest in. This section provides insights into the market size, key industry trends, and new opportunities. It places your laundry business in a position to understand the dynamics of the industry, making it more appealing to investors looking for growth industries to invest in.

In our Industry Analysis section, you will get templates for:

3.1 Market Analysis: Dig deep into the world of laundry, discovering hidden gems and uncovering industry leaders that will shape your business for years.

3.2 Market Trends Tracking: Stay ahead of the rest by keeping an eye on the latest trends to capture the attention of today’s customers.

3.3 Major Challenges and Solutions: Fearlessly take on industry challenges, creating cutting-edge solutions that ensure continuous growth for your laundry business.

3.4 Growth Drivers Identification: Develop strategic plans and identify the crucial factors that will drive your laundry brand to rapid growth and long-term success.

3.5 Geographical Market Analysis: Customise your strategy to the regions in your target market, allowing for smooth growth that aligns with regional preferences and meets unique needs.

(If your business caters to fresh laundry services, we have just the apt resource for you to explore! Download our fresh laundry services business plan template today!)

Understanding your customers is crucial to attracting investors to your business. In this section, demonstrate your understanding of your customers, including their needs, preferences, and characteristics. Investors want to know that you've figured out what kind of market you're in and develop strategies to attract and retain customers.

Our Customer Analysis section offers comprehensive templates for:

4.1 Target Market Definition: Create a crystal clear view of the customer or business segments in which your laundry services excel, ensuring a precise and measurable market approach.

4.2 Buyer Persona Development: Build a detailed profile of your perfect customer, from age and gender to preferences and behaviour. This will help you personalize your services precisely, skillfully meeting your customer’s needs.

4.3 Market Sizing Analysis: Understand the size of your laundry market, calculate the market share that your brand can grab, and paint a picture of the opportunities that are waiting for you in your business environment.

Investors love businesses well-versed in competition and know laundry care growth statistics . This section will give you insights into your competition's strengths and weaknesses. This will help investors evaluate your business’s competitive edge. 

In our Competitor Analysis section, we provide templates for:

5.1 Major Players: Identify and analyze the top competitors and key players driving the laundry market in your area.

5.2 Attributes Comparison: Conduct in-depth research, creating meaningful comparisons of the key characteristics and features that distinguish different laundry products and services on the market, allowing you to position your products strategically.

A SWOT, short for Strengths, Weaknesses, Opportunities, and Threats- Analysis is a must-have tool if you’re looking to self-assess your business. It helps investors understand your laundry business’s strong suits and weak spots and its external opportunities and threats. On this page, you’ll see how to identify and mitigate your business’s risks while taking advantage of its strengths. This will make your business more attractive to risk-averse investors.

Porter’s Framework looks at the competitive forces in your industry. Investors want to know how your laundry business is positioned in the market and its resilience to competitive pressures. Showcasing your competitive strategies and market positioning can draw in investors looking for businesses with a strong market presence and a long-term competitive advantage.

The Marketing Plan includes information about how to attract and engage customers. Investors are looking for a comprehensive marketing plan that can aid with brand development and building a customer base. A successful marketing plan appeals to individuals and investors who recognize the importance of effective marketing for business growth.

In our Marketing Plan section, we provide templates for:

8.1 Sales Strategy: Create a custom sales plan carefully crafted to exceed your laundry business’s financial goals and aspirations.

8.2 Promotional Strategy: Shine a bright light on your marketing and promotion strategies, creating excitement and a lasting legacy for your laundry brand.

8.3 Pricing Strategy: Discover the secret to your pricing strategy that seamlessly combines profitability and unmatched competitiveness, setting the benchmark in the laundry industry.

8.4 Sales Funnel Optimization: Navigate the captivating experience from discovery to customer satisfaction with the laundromat's business growth . Optimize every sales funnel stage to maximize efficiency and delight in your laundry experience.

On the Operational Plan page, you can outline your business’s daily operations, including personnel, operations, and technology. Having a well-thought-out operational plan helps investors trust that your business will meet its goals and continue to grow.

In our Operational Plan section, we provide templates for:

9.1 Retail Selling Strategy: Lead the way to retail success with a strategic plan for selling your laundry refurbishment, demonstrating your sales skills and tactical thinking.

9.2 E-commerce Sales Strategy: Get ahead of the competition with a comprehensive plan and budget to take over the online market with your unique laundry services.

9.3 Milestones and Achievements: Brighten up your laundry business’s journey by highlighting the critical turning points and impressive successes.

The Financial Plan is essential for investors as it gives them a better understanding of your laundry project management finances. This section guides them in estimating their potential returns on investment. 

In our Financial Plan section, we provide templates for:

10.1 Financial Assumptions: Turn your business goals into a plan that will help shape the financials of your laundry business with professional ironing and folding .

10.2 Revenue Model and Sales Forecast: Show off how your laundry business makes money and how it can grow.

10.3 Break-Even Analysis: Getting to the bottom of what's holding your laundry business back from breaking even is a big step to making money.

10.4 Projected Profit and Loss Account: Draw a clear picture of what your laundry business can do financially, how much money you can make, how much you need to spend, and how much you can expect to make.

10.5 Projected Cash Flow Statement: Make sure your laundry business runs smoothly by observing how much money you expect to make.

10.6 Projected Balance Sheet: Get a complete picture of what your laundry business is expected to make, what it will owe, and what it's worth. That way, you can ensure your finances are as transparent as possible.

10.7 Scenario Analysis: Explore different scenarios to see how different conditions and risks could affect the financial strength of your laundry business.

10.8 DCF Valuation: Using discounted cash flow (DCF) analysis, you can determine how much your business is worth today in the laundry industry.

We have so much more to offer

We hope this blog has given you an idea of the amazing content you could gain from this business plan. But this is just the beginning. Upon downloading this business plan, you'll receive all 65 pages and all the valuable content it contains. Starting a laundry business is no easy feat, but we can simplify it. You can download the entire business plan in an easy-to-edit PowerPoint to modify it per your business’s requirements.

FAQs on Laundry Business Plan

1. what is a laundry business plan.

A laundry business plan is a thorough document outlining the plans and goals for starting and running a profitable business. It includes essential elements, including market analysis, financial estimates, marketing plans, and operational strategies. It acts as a road map for business owners, guiding them through the difficulties of the laundry sector and, if necessary, obtaining capital.

2. How profitable is a laundry business?

A laundry business's profitability can vary significantly based on variables including location, pricing, and services provided. A successful laundry operation can make a profit, but success demands careful planning, effective management, and efficient operations.

3. How do I start a laundry business plan?

A laundry business strategy contains the following steps:

• Examine the market and rivalries.
• Identify your offerings and target market.
• Construct a thorough financial plan.
• Create operational and marketing plans.
• Describe your objectives and goals.
• Seek for expert guidance if required.

4. What are the 3 types of laundry business?

There are three primary categories of launderettes:

• Coin-operated machines are used by patrons in self-service launderettes to wash and dry their clothing.
• Laundries that provide complete service, including washing, drying, folding, and ironing.
• Commercial laundry services: Taking care of significant volumes of uniforms and linens for corporations, hotels, and healthcare facilities.

5. What are the risks in the laundry business?

The following are typical risks in the laundry industry: - Equipment failures and maintenance expenditures.

• Variable utility costs.
• The opposition from competing launderettes.
• Changes in market demand.
• Adherence to regulations and environmental issues.
• Difficulties in managing and training employees.
• Economic downturns impact consumer spending.

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Laundromat Business Plan

Written by Elma Steven | Updated on April, 2024

How to Write a Laundromat Business Plan?

Laundromat Business Plan is an outline of your overall laundromat business. The business plan should include a 5 year financial projection, marketing plan, industry analysis, organizational overview, operational overview and finally an executive summary. Remember to write your executive summary at the end as it is considered as a snapshot of the overall business plan. You need to be careful while writing the plan as you need to consider various factors that can impact the business’s success.

You can spend 3 to 4 weeks trying to write your own Business Plan by browsing through free online resources or hire a professional writer for $2,000. There is a better way to do this-  Download our Laundromat Business Plan to write a plan in just 2 days .

This depends on your expected revenue and cost. Also, we need to consider the startup cost. Find out the answer- Is Laundromat business Profitable?

Table of Contents

Executive summary.

Overview : Chris Johnson is the founder of Sparkling Threads Laundry Lounge. We offer self-service laundry solutions in a contemporary and simple way and the business is located at New York. Our primary offerings include self service laundry, dry cleaning, wash & fold and ironing services. Our goal is to make doing laundry a pleasant and easy experience for families and individuals. Our laundromat is committed to providing a dependable and stress-free washing service and we are targeting both commercial and retail consumers.

Mission: Our goal is to make doing laundry a breeze for our valued clients. Through the use of cutting-edge technology, utmost tidiness and stellar service we promise to provide our customers with an unforgettable experience.

Vision: Sparkling Threads Laundry Lounge’s vision is to change the way people think about laundromats by offering first-rate service, spotless facilities and cutting-edge technology.

Industry Overview:

Rising urbanization, disposable incomes and consumer preferences are projected to propel the worldwide laundry service industry to new heights in the years to come. The worldwide market for laundry services is expected to reach $331.3 billion by 2025 expanding at a CAGR of 5.6% according to a recent analysis.

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Financial Overview:

Business Description

Business Name: Sparkling Threads Laundry Lounge

Founder : Chris Johnson

Management Team:

Legal Structure: LLC

Location:  New York

Goals: 

✔️ Market Leadership: The laundry will launch a series of focused marketing strategies including incentives and community involvement programs with the goal of increasing their market share by 15% in the following 12 months. To increase brand recognition and client acquisition via strategic alliances and events.

✔️ Customer Satisfaction: The laundromat will educate all employees extensively since they know how important it is to provide great customer service. The objective is to boost customer satisfaction by 25% via enhanced interactions with customers. A continual commitment to training, feedback methods, effective and timely resolution of client problems are all part of this project.

✔️ Operational Efficiency: A thorough training program will be instituted for all employees in recognition of the significance of providing outstanding customer service. A 25% improvement in customer satisfaction ratings is the target outcome of our efforts to client interactions. A dedication to solving client problems quickly, efficiently as well as regular training sessions and feedback systems, are all part of this effort.

✔️ Brand Recognition: Aiming for increased brand visibility the laundromat will launch a multi-channel marketing campaign. Utilizing social media, participating in local events and forming partnerships to increase the reach of promotional efforts to achieve a 25% increase in brand visibility within the next quarter.

✔️ Expansion and Growth: The following six months the laundry will launch a feasibility study to investigate potential additional locations in high-demand areas in an effort to expand their company.

Services: 

✔️ Express Wash and Fold Service: This service provides a time-saving and convenient alternative to doing laundry on one’s own which is especially helpful for those whose calendars are already full.

✔️ Dry Cleaning Services: Expand the range of services by incorporating dry cleaning facilities. This addition caters to customers who require specialized care for delicate fabrics and garments that cannot be laundered in a traditional washing machine.

✔️ Mobile App and Online Booking: Make it easy for consumers to arrange laundry services, monitor their progress, pay via a mobile app and online booking system. This technology integration showcases the laundromat’s modernity and efficiency while also improving client convenience.

✔️ Subscription Packages: Introduce subscription packages for regular customers, offering discounted rates for a specified number of washes per month. This subscription model encourages customer loyalty and provides a predictable revenue stream for the business.

✔️ Specialty Cleaning Services: Offer specialty cleaning services for items like comforters, blankets and large household items. This specialized service addresses the unique needs of customers with bulkier items that may require different cleaning methods than standard laundry.

Products: 

✔️Self-Service Washers and Dryers

✔️ Vending Machines

✔️ Additional Services

Financial Overview

Fund Usage Plan

Key Metrics :

Business Model Canvas

It comprises nine key components – customer segments and value propositions to revenue streams and cost structures. The canvas provides a clear and concise way to map out, analyze, and communicate the intricacies of a business idea. It offers a holistic view of how a business creates, delivers, and captures value. It also aids entrepreneurs in refining concepts, fostering innovation, and making informed strategic choices. It serves as a versatile tool for brainstorming, planning, and presenting business models to stakeholders. Check out  100 samples of business model canvas .

it offers a clear lens into a company’s strengths, weaknesses, opportunities, and threats. This self-awareness enables effective resource allocation and strategic positioning against competitors. Businesses can mitigate risks, make informed decisions, and set realistic goals. In addition, presenting a SWOT analysis in a business plan communicates to stakeholders that the company possesses a deep understanding of its market environment. In essence, SWOT ensures a business’s strategy is grounded in reality enhancing its chances of success. Check out the  100 SWOT samples  which will give you a better idea on SWOT writing process.

Marketing Plan

Promotional channels.

Social Media Marketing – $15,000 (30%):

✔️ Platform Focus: Focus on social media sites like Instagram, Facebook and TikTok to promote your laundry business. Post videos showing how clothes change over time, testimonials from satisfied customers and details about any sales or events you’re hosting.

✔️ Paid Ads : Use targeted ads to reach demographics interested in recreational activities, group events and unique experiences.

✔️ Content Strategy : Implement a content strategy centered around regular posts featuring exciting laundry moments, satisfied customer testimonials and announcements for special promotions or events like discount days.

Website and SEO – $10,000 (20%):

✔️ Website Revamp : Incorporate high-quality images showcasing the cleanliness and modernity of your laundromat making it an inviting online space for potential customers.

✔️ Blog Content : Regularly update a blog section on your website with articles that provide laundry tips, information on garment care and insights into the benefits of using a laundromat.

✔️ SEO : Optimize your website for relevant keywords related to laundry services, local convenience and community-oriented cleaning options. 

Email Marketing – $5,000 (10%):

✔️ Newsletter : Develop a monthly newsletter for your laundromat featuring upcoming promotions, service discounts and highlights from recent customer experiences. 

✔️ Segmentation : Tailor your messages for different customer segments based on their preferences and needs.

Local Partnerships – $7,000 (14%):

✔️ Community Events : Partner with local festivals, fairs and community events to set up temporary laundry service stations or promote your laundromat’s offerings. 

✔️ Collaborations with Local Businesses : Forge collaborations with nearby businesses such as dry cleaners, cafes or local clothing stores for cross-promotion and package deals. Offer joint promotions where customers receive discounts or incentives when using both services.

Influencer and Group Collaborations – $6,000 (12%):

✔️ Collaborations : Partner with local influencers or community groups for special laundry-related sessions leveraging their following for broader reach. 

✔️ Sponsorship Deals : Explore sponsorship deals with local businesses, schools or community organizations for team-building events or group meet-ups at your laundromat.

Direct Mail and Local Advertising – $4,000 (8%):

✔️ Direct Mail : Send out flyers or discount offers to local residents and businesses.

✔️ Local Media : Invest in advertising in local leisure magazines, community publications and local event listings to build a strong community presence.

Referral Program – $3,000 (6%):

• Implement a referral program that incentivizes customers to bring friends, family or colleagues, capitalizing on word-of-mouth and building a loyal customer base.

Brand Management

Social Media Marketing

✔️ Brand Voice and Visual Identity : Develop a friendly and approachable brand voice that resonates with a broad audience, emphasizing the convenience, reliability and modernity of your laundromat services.

✔️ User-Generated Content : Encourage customers to share their laundry experiences, showcasing before-and-after transformations, creative folding techniques or any unique laundry challenges. 

✔️ Live Sessions : Host live sessions on social media featuring laundry tips, quick demonstrations of machine use, fun laundry-related competitions or Q&A sessions with staff.

Search Engine Marketing (SEM) and Local SEO:

✔️ Ad Copy : Craft compelling ad copy that highlights the unique and enjoyable experience of doing laundry at your laundromat. Emphasize the convenience of a well-equipped and modern facility making laundry a great group activity for friends or family. 

✔️ Website Optimization : Ensure your laundromat’s website is engaging, user-friendly and optimized for search engines. Incorporate relevant keywords such as “laundry services,” “group laundry activities” and “team-building laundry.”

✔️ Google My Business : Keep your Google My Business listing updated with current photos, services and contact information to improve local search visibility.

Email Marketing:

✔️ Newsletter : Share regular updates in your laundromat newsletter featuring information about new services, promotions and highlights from customer experiences.

✔️ Segmentation : Customize your email campaigns for different customer segments to increase relevance and engagement. Tailor messages specifically for corporate clients, offering information on corporate laundry solutions and exclusive deals.

Local Partnerships and Sponsorships:

✔️ Community Events : Partner with local festivals and community events to set up temporary laundry service stations or promote your laundromat’s offerings

✔️ Collaboration with Local Businesses : Forge collaborations with nearby businesses such as dry cleaners, cafes or local clothing stores for cross-promotion and package deals.

Content Marketing:

✔️ Educational Content : Create blog posts and videos about effective laundry practices, garment care techniques and the convenience of using a laundromat. 

✔️Behind-the-Scenes Insights : Share behind-the-scenes stories and photos from your laundromat facility, emphasizing the clean and vibrant atmosphere.

Go To Market Strategy

Online presence and community engagement.

Social Media Marketing:

✔️Brand Voice and Visual Identity : Develop a friendly and approachable brand voice for your laundromat that resonates with a broad audience, using consistent visuals on social media platforms to showcase the excitement of a well-done laundry day and special events.

✔️User-Generated Content : Encourage customers to share their laundry experiences, showcasing before-and-after transformations and unique challenges, building a sense of community and authenticity by reposting their content.

✔️Live Sessions : Host live sessions featuring laundry tips, machine demonstrations and fun competitions to engage your audience providing a personal touch to your brand and emphasizing the convenience of your laundromat services.

✔️Ad Copy : Craft compelling ad copy that highlights the unique and enjoyable experience of doing laundry at your laundromat. Emphasize the convenience of a well-equipped and modern facility making laundry a great group activity for friends or family. 

✔️Website Optimization : Ensure your laundromat’s website is engaging, user-friendly and optimized for search engines. Incorporate relevant keywords such as “laundry services,” “group laundry activities” and “team-building laundry.”

✔️Google My Business : Keep your Google My Business listing updated with current photos, services and contact information to improve local search visibility.

✔️Newsletter : Share updates about new game modes, league information, special offers and highlights from recent events or competitions.

✔️Segmentation : Customize emails for different groups such as corporate clients, birthday party groups and casual visitors to increase relevance and engagement.

✔️Community Events : Partner with local festivals and community events to set up temporary laundry service stations or promote your laundromat’s offerings

✔️Collaboration with Local Businesses : Forge collaborations with nearby businesses such as dry cleaners, cafes or local clothing stores for cross-promotion and package deals.

✔️Educational Content : Create engaging blog posts and videos about efficient laundry practices, fabric care techniques and the convenience of using a laundromat educating customers on best practices and the benefits of your services.

✔️ Behind-the-Scenes Insights : Share behind-the-scenes stories and photos from your laundromat facility, focusing on the cleanliness, modern amenities and vibrant atmosphere to give customers a glimpse into the care and dedication behind your laundry services.

Organizational Overview

Organizational overview provides a snapshot of how a company is structured and operates. It outlines the ownership structure, roles, responsibilities of key management personnel, and the reporting hierarchy within the organization. This section offers stakeholders, investors and other readers a clear understanding of the company’s leadership and its chain of command. Additionally, it may give insight into the company’s culture, values and operational philosophy.

Chris Johnson is a businessman providing exceptional service that has inspirational brains behind the successful New York laundromat Sparkling Threads Laundry Lounge. Extensive education and impressive record of achievements which Jacob offers a lot of knowledge to his enterprise guaranteeing its triumphant success. Jacob also offers simple laundry service by combining his extensive background in business administration with an acute grasp of consumer demands. His ability is honed by his academic background and years of practical experience in the field.

Jacob’s track record demonstrates his commitment to maximizing operational efficiency and delighting customers. A chain of reliable, spotless and warmly welcome laundromats has been built under his able guidance. Reviews have been consistently good and the company has built a devoted client base all thanks to his leadership.

Jacob places his laundromats in prime locations and keeps them open late to accommodate customers with varying schedules because he values convenience and putting the consumer first. To top it all off he enhances the consumer experience by investing in user-friendly technology and facilities. These include mobile payment choices and pleasant lounging places.

Positions and Responsibilities

CEO (Chief Executive Officer): The chief executive officer (CEO) is responsible for the overall financial stability and expansion of the company. In charge of budgeting, analyzing market trends, encouraging a business culture that shares its goals and objectives.

Manager: The Manager takes on a pivotal role in the laundromat’s daily operations acting as the linchpin between the CEO’s strategic vision and its practical implementation.

Maintenance Technician: The Maintenance Technician is the laundromat’s technical expert, responsible for the upkeep and functionality of laundry equipment. Regular inspections, prompt issue resolution and preventative maintenance are essential aspects of this role.

Janitorial Staff: The Janitorial Staff is vital to maintaining a clean and hygienic environment within the laundromat. Performing routine cleaning tasks such as sweeping, mopping and sanitizing surfaces, they create a pleasant atmosphere for customers.  Accountant: The Accountant manages the financial aspects of the laundromat business, overseeing accounts payable, receivable, preparing financial reports, creating budgets and forecasts.

Operational Overview

✔️Laundry Services: Offers comprehensive laundry services catering to individuals, families and businesses. Customers can use our state-of-the-art machines for standard wash-and-dry sessions suitable for various types of clothing and fabrics.

✔️Specialized Services : Offers specialized options such as dry cleaning, delicate garment care and bulk cleaning services. This ensures that our customers have a variety of choices to meet their unique laundry needs.

✔️Self-Service and Full-Service Options : Customers can opt for self-service using our coin-operated or card-operated machines or they can choose our full-service option for a hassle-free experience.

✔️Membership and Loyalty Programs : Customers can benefit from discounts, exclusive promotions and personalized offers creating a sense of appreciation for their continued patronage.

✔️ Eco-Friendly Initiatives : This includes energy-efficient machines, water-saving measures and environmentally conscious detergent options. Our commitment to green practices aligns with the growing demand for sustainable solutions.

Industry Analysis

According to projections the laundromat business in the United States will be worth $5 billion in 2023. Its growth over the last five years has been consistent clocking in at 1.5% CAGR. There are more than 29,500 laundromats in the nation and on average they make more than $500,000 a year with profit margins between 20% and 35%. Laundry services are indispensable and the industry’s steady customer base is a major factor in its longevity.

Source: trycents

Apartment dwellers, college students and low-income families are just a few of the different populations served by the laundromat sector, which is vital in satisfying their washing requirements in urban and suburban regions. About 20% of American homes utilize shared laundry facilities, which are mostly located in cities making this service quite important. A rising number of laundromats about 35% are adopting digital payment methods showcasing the industry’s growth via technological improvements. In addition to catering to modern consumer tastes, this tech-savvy strategy helps laundromats become more efficient and more convenient for customers. This sector has shown that it can adapt to the demands of a broad and contemporary consumer base by embracing technological innovations that meet the evolving requirements of its customers.

In an effort to lessen their impact on the environment laundromats are adopting greener methods. For instance a quarter of the industry has upgraded to more efficient machines which cut water use in half and electricity consumption in half. These days 30% of laundromats provide extra services including dry cleaning and wash-and-fold. By adopting greener practices and increasing its service offerings the sector is responding to growing consumer preferences and market demands.

Source: martinray

Other key trends and stats:

✔️ Growth of Competitive and Community Aspect

✔️ Economic Contribution and Employment

✔️ Emerging Trend in Experiential Entertainment

✔️ Affordability and Accessibility: Attracts a wide range of customers due to its affordability.

✔️ Community and Competitive Play: Growing popularity in competitive leagues and community

Industry Problems 

✔️Safety and Liability : Laundromats must implement robust safety measures to prevent accidents, adhere to stringent liability and insurance requirements, given the potential risks associated with the operation of machinery and the handling of cleaning agents.

✔️Cost and Pricing Strategy: Laundromats face the challenge of striking a delicate balance between offering affordable services for customers and covering operational costs.

✔️Equipment Quality and Maintenance : Ensuring that washing machines and dryers are well-maintained, promptly repaired and periodically upgraded is essential for delivering a consistently high-quality service to customers.

✔️Skill Levels and Training : Laundromats must provide clear and effective guidance to users, ensuring they understand the equipment and laundry processes to enhance their overall experience.

✔️Venue Atmosphere and Comfort: A pleasant environment with clean facilities, adequate seating and possibly amenities like Wi-Fi contributes to a positive experience and encourages repeat visits.

Source: marketresearch

Industry Opportunities

✔️Eco-Friendly Practices : By integrating energy-saving machines, water conservation technologies and environmentally-friendly detergent choices they can attract consumers who are mindful of the environment and enhance their brand reputation.

✔️Technology Integration : Incorporating mobile applications that allow for online reservations, cashless payments and live updates on machine availability can greatly improve customer convenience, positioning the business as contemporary and focused on customer needs.

✔️Specialized Services : Providing specialized services beyond standard wash-and-dry options can attract a diverse customer base. Offering dry cleaning, delicate garment care or bulk cleaning services caters to varied customer needs and creates additional revenue streams.

✔️Membership and Loyalty Programs : The implementation of membership and loyalty programs represents a valuable opportunity for laundromats. By offering discounts, exclusive promotions, personalized benefits businesses can encourage customer loyalty and repeat business.

✔️ Community Engagement : By actively participating in local community activities laundromats can establish a robust local presence. Involvement in neighborhood causes, local initiatives can cultivate a community spirit and enhance customer loyalty.

Source: ibisworld

Target Market Segmentation

Demographic Segmentation:

✔️Age Groups : Provide diverse experiences tailored to different ages such as kid-friendly sessions and competitive offerings for adults.

✔️Income Levels : Offer a range of prices from budget-friendly options to upscale group experiences catering to various income groups.

✔️Cultural Diversity : Celebrate New York’s multicultural environment with themed events and cultural celebrations.

Psychographic Segmentation:

✔️Convenience Seekers: Target customers who value quick and hassle-free laundry experiences offering efficient self-service options .

✔️Eco-conscious Customers: Attract environmentally conscious individuals with green machines and sustainable detergent choices.

Behavioral Segmentation:

✔️Regular Users : Develop loyalty programs or discounts to encourage repeat visits from frequent customers.

✔️Special Occasion Users : Cater to those needing laundry services for special events or delicate garments with specialized offerings.

✔️First-Time Users : Ensure a welcoming environment for newcomers with clear instructions and helpful staff.

Geographical Segmentation:

✔️Local Residents : Focus on the local community in New York with targeted marketing establishing the laundromat as a convenient neighborhood option.

✔️Tourists and Temporary Visitors : Accommodate tourists, short-term visitors with tailored services and location-specific promotions.

Technological Segmentation:

✔️Tech-Savvy Consumers : Implement advanced features like digital payments, online reservations and live updates on machine availability.

✔️Traditional Customers : Keep straightforward easy-to-use laundry options available for customers who prefer a traditional approach.

Market Size

✔️Total Addressable Market (TAM): Anyone in the specified area or city that needs laundry services makes up the laundromat’s target audience list (TAM). The lifestyle choices of the local population, the number of apartments without washers, dryers and the demographics of the region (including age, income and culture) are all variables that might impact this vast industry. The increasing number of renters and the move towards more convenient urban living are two further factors that might affect the TAM.

✔️Serviceable Addressable Market (SAM): A laundromat’s SAM uses the TAM to zero in on the customers who are really within the company’s grasp. Location of the laundry, the services it offers (self-service, full-service, specialist fabric care) and its marketing tactics are all elements that contribute to this. People that are concerned about the environment, have a knack for technology and have hectic lives would make up the SAM in a heavily crowded metropolitan region where a laundromat provides high-tech eco-friendly laundry solutions.

✔️Serviceable Obtainable Market (SOM): The SOM for a laundromat is the portion of the SAM that the business can realistically expect to capture based on its current capabilities, resources and competitive landscape. This includes considerations like the quality and convenience of the services provided, the uniqueness of the laundromat’s offerings (such as mobile app integration, loyalty programs), customer service excellence, pricing strategy and the effectiveness of local market positioning.

Industry Forces

✔️Market Demand and Entertainment Trends: A number of factors come into play including the need for environmentally conscious, technologically advanced facilities, the necessity of finding ways to save time and the demand for supplementary services such as dry cleaning and changes.

✔️Competition: Differentiation can be achieved through unique services, exceptional customer experience, offering wash-and-fold services and providing a comfortable inviting environment.

✔️Technological Advancements: Utilizing technology like online booking for laundry services, digital payment systems, social media for customer engagement can enhance the customer experience and improve operational efficiency.

✔️Regulatory Environment: Compliance with local health, safety regulations, environmental guidelines and business licensing requirements is crucial. This includes adhering to standards for laundry operations and maintaining high cleanliness levels. ✔️Economic Factors: Economic conditions can influence spending on services like laundry. Flexible pricing strategies, offering a range of services can cater to different budget levels and sustain customer interest in various economic situations.

Market Segmentation

Application:  The dry-cleaning and laundry services industry is divided into residential and commercial segments based on their application. In 2019, the residential application category had a significant market share. It is expected to continue in the projection period. During the projection period, the residential sector is predicted to rise due to an increase in the number of homes with working members across the world, as well as an increase in expenditure on clothing and their cleaning. Furthermore, rising consumer preference for professional cleaning services due to personal hygiene and cleanliness is expected to drive residential sector development.

Service:  Laundry, dry cleaning, and duvet cleaning are the three types of services available. In 2019, the laundry category took over half of the market share. Customers’ increased preference for casual clothes and greater washing frequency will outperform laundry services from other categories. Growing consumer awareness of the need for good personal cleanliness is encouraging people to wash their daily clothing on a regular basis. In the projection period, these variables will most likely fuel demand for washing services.

The dry-cleaning industry is predicted to develop significantly in the future years, owing to an increase in professional employees who often wear business attire, like suits and jackets, which cannot be washed with ordinary techniques and must be dry-cleaned with extreme care.

Demand is likely to be driven by the fact that dry cleaning is frequently utilized for other specialty garments, like bridal dresses, throughout the forecast period. The hotel sector and hospitals throughout the world are continuing to expand, necessitating effective laundry and duvet cleaning services, which is projected to boost the market.

A marketing plan outlines the company’s strategy to promote its products or services to its target audience. It includes specific tactics and channels the business will use to reach potential customers. This section defines the company’s unique value proposition, identifies the target market segments, and discusses the competitive landscape. It also includes insight into budget allocation, projected outcomes and key performance indicators to measure success. Marketing plan helps businesses demonstrate their understanding of the market dynamics, their positioning within the industry and their approach to driving customer engagement and sales.

Website and Social Media: To market our brand, we use the internet and social media platforms like Instagram, Facebook, Twitter, YouTube, Google+, and others. Include Universal Laundromat in phone books and directories in your neighborhood. Create a company website and be active on key social media sites.

Seminar and Programs: Sponsor sports events and tournaments in town that are significant to you.

Referral Marketing: Encourage individuals to utilize referral marketing (word-of-mouth), and engage in direct marketing .

Advertisement: Advertise Universal Laundromat on local television, radio stations, and in local publications. Ensure that all of our employees are wearing our branded clothing and that all of our official cars and trucks are well-branded with our company emblem and other identifying information. Distribute our flyers and handbills at strategic locations. Advertise Universal Laundromat on local television, radio, and print stations.

Pre-Opening Events: To raise awareness, have a party to honor the Universal Laundromat launch.

Commute Advertising: By employing individuals to display signs alongside we will draw attention to Universal Laundromat. Install our billboards in high-traffic areas,

Customer Loyalty Program: To honor our loyal customers, we will develop customer incentive programs and promotions.

A financial plan provides a comprehensive projection of a company’s financial health and its anticipated monetary performance over a specified period. This section encompasses a range of financial statements and projections such as profit and loss statements, balance sheets, cash flow statements and capital expenditure budgets. It outlines the business’s funding requirements, sources of finance and return on investment predictions. The financial plan gives stakeholders particularly potential investors and lenders a clear understanding of the company’s current financial position. A financial plan helps businesses demonstrate their financial prudence, sustainability, and growth potential.

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