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13 Office Manager Resume Examples - Here's What Works In 2024
Office managers keep businesses running through their prowess with organization, communication, and attention to detail, making them a vital part of operations everywhere. to help you craft an eye-catching resume that will stand out to hiring managers recruiting for an office manager position, this guide will review four types of office manager resume templates. at the bottom, we’ll look at key skills and action verbs to incorporate in your resume..
Whether on the front end or the back end, office managers are a critical part of handling the inner workings of businesses on a day-to-day basis. Having an interest in details, a penchant for accuracy, and familiarity with technical tools will all serve you well as an office manager. Office managers could work in a number of industries, from medical offices to hotel offices to factories. There are skills between office manager positions that are transferable, including attention to detail, teamwork, and leadership, meaning you should be able to comfortably change industries once you’ve gained experience. Some hard skills will also transfer, including Quickbooks or Microsoft Access, operating office machinery, and handling incoming customer or client contacts. Other skills or tools relate more directly to specific industries, such as medical coding software, Oracle PeopleSoft, and transcription software, and these won’t be as transferable. The type of office manager position you’re applying for is thus the first clue as to the kind of skills you should include. In this guide, we’ll review four templates for office managers in different industries to give you a solid starting point, followed by examples of skills and action verbs you should emphasize.
Office Manager Resume Templates
Jump to a template:
- Office Manager
- Dental Office Manager
- Medical Office Manager
- Front Office Manager
- Office Administrator
- Business Office Manager
- Assistant Office Manager
- Construction Office Manager
Jump to a resource:
- Keywords for Office Manager Resumes
Office Manager Resume Tips
- Action Verbs to Use
- Bullet Points on Office Manager Resumes
- Related Administrative Resumes
Get advice on each section of your resume:
Template 1 of 13: Office Manager Resume Example
As an office manager, you're responsible for overseeing the day-to-day operations of an office, ensuring that everything runs smoothly and efficiently. In recent years, office managers have become more important as companies recognize the value of a well-run office in improving productivity and employee satisfaction. That's why having a solid resume is important to showcase your organizational, leadership, and problem-solving skills tailored to this specific industry. When companies look for an office manager, they're seeking someone with strong communication and multitasking abilities, as well as someone who can manage a team and implement effective systems and policies. Your resume should showcase these skills and illustrate how you've excelled in previous roles.
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Tips to help you write your Office Manager resume in 2024
highlight relevant experience.
As an office manager, you've likely gained experience in a variety of areas. On your resume, emphasize the roles and projects that are most relevant to the office manager position, such as managing teams, overseeing budgets, and implementing new office procedures.
Showcase your software skills
Office managers are often responsible for using various software programs to streamline office processes. Be sure to outline your experience with popular office management tools like Microsoft Office Suite, project management software, and any industry-specific software like accounting or HR systems.
Skills you can include on your Office Manager resume
Template 2 of 13: office manager resume example.
Office managers handle a range of duties depending on their industry. In general, hiring managers will be looking for particular technical skills that align with the duties you’ll be performing. You can help your experience stand out by including a skillbank that lists the relevant software you have familiarity with. Additionally, if you have been promoted internally to an office manager position before, you should reference your previous positions to show your aptitude for the work.
Uses a skillbank to highlight technical office management skills
Office managers are expected to have a toolkit of technical skills. Aside from integrating your skills throughout your resume (in the form of bullet-pointed accomplishments that work in the tools you are familiar with), you should include a skillbank at either the bottom or the side of your resume to emphasize the technical skills or particular software that you have expertise with.
Shows steady internal promotions
Being able to demonstrate your ability to work hard and excel as an office manager is the whole point of your resume; as such, including any relevant internal promotions you’ve earned will help you stand out to hiring managers. It not only helps assert that you know what the position requires, it also serves to indicate that you are a dedicated worker who will go above and beyond for their company.
Template 3 of 13: Dental Office Manager Resume Example
As a Dental Office Manager, your role is incredibly important, overseeing the daily operations and ensuring a seamless patient experience. With this job, the key is to be organized, detail-oriented, and skilled in managing both tasks and people. Recently, the dental industry has started to emphasize digitalization and patient-centered care, so staying up-to-date with these trends is essential. Resumes are crucial in this field, as employers often look for well-rounded candidates with applicable experience and the right skillset to manage a fast-paced office. Your resume should not only emphasize your organizational and communication skills, but it should also showcase your industry-specific knowledge and experience. Let's focus on two recommendations to enhance your Dental Office Manager resume.
Tips to help you write your Dental Office Manager resume in 2024
highlight dental software proficiency.
Dental offices are increasingly utilizing digital platforms to manage appointments, billing, and records. Be sure to highlight your proficiency in dental software (e.g. Dentrix, Eaglesoft, Open Dental) to show potential employers that you can efficiently navigate and manage these systems.
Showcase patient relations experience
As a Dental Office Manager, it's crucial to be able to handle patient relations with care and consideration. In your resume, emphasize any experience handling patient concerns, resolving conflicts, and promoting a positive patient experience. Additionally, outline any initiatives you've taken to improve patient relations in previous roles.
Skills you can include on your Dental Office Manager resume
Template 4 of 13: dental office manager resume example.
As the name indicates, dental office managers are specifically experienced with working in a dental office setting. Like medical office managers, they’ll be accustomed to handling patient information and administering paperwork. You should demonstrate your experience with the work by emphasizing appropriate office manager skills and starting each bullet point with a strong action verb.
Accomplishments include relevant office manager skills
Hiring managers will be looking for experience with overseeing dental offices, insurance verification processes, and working with patient charts. Each one of your accomplishments as an office manager should be directly related to the position. If you have worked in other industries or fields, try to tie in your past work with the duties of an office manager whenever possible.
Strong action verbs lead each bullet point
By starting each one of your accomplishments with a powerful action verb, you’ll be relating that you have familiarity with the office manager position. Your bullet points should lead with words like “organized”, “conducted”, “managed”, or “calculated” (see below for more examples) to hit home that you’re right for the position.
Template 5 of 13: Medical Office Manager Resume Example
As a Medical Office Manager, you'll be responsible for maintaining a smooth, efficient medical practice that provides quality patient care. This role involves a mix of administrative and medical responsibilities, including managing staff, organizing schedules, and ensuring compliance with healthcare regulations. Recently, we've seen an increased focus on digital transformation in medical practices, with many companies looking for candidates who can navigate electronic health record systems and improve their processes. A well-crafted resume is essential in this competitive field, as it helps you showcase your unique skills and experience that make you a perfect fit for the role. Resumes are particularly crucial in the healthcare industry because they allow you to demonstrate your expertise in dealing with sensitive information, time-sensitive tasks, and the ability to adapt to ever-changing regulations. Essentially, a strong resume can set you apart from other applicants and secure you an interview.
Tips to help you write your Medical Office Manager resume in 2024
highlight ehr and technology proficiency.
As a Medical Office Manager, you'll likely be working with electronic health record systems, scheduling software, and other medical technologies. Make sure to emphasize your experience and proficiency with these tools, as potential employers will value your ability to streamline their practice and improve overall efficiency.
Showcase management and leadership skills
Medical Office Managers are responsible for leading a team of administrative and medical staff, so it's essential to highlight your management and leadership experience. Include specific examples of how you've led teams, resolved conflicts, guided staff development, and implemented new processes or initiatives to demonstrate your ability to manage a successful medical practice.
Skills you can include on your Medical Office Manager resume
Template 6 of 13: medical office manager resume example.
Medical office managers will have experience working with patient records, patient scheduling, office finances, and insurance verification, along with a host of other specialized tasks. Accuracy and attention to detail are more important than ever in this role, and so it helps to provide the scope and scale of your background in the medical industry with quantifiable data points and specific skills.
Includes numerical data points
To indicate the impact you were able to make at your previous employers, or to relate how many patients or staff you’ve worked with, you’ll want to include numerical values in every accomplishment. It makes a much bigger impression to say that you handled payroll for 500 staff members than to state that your responsibilities included timely payroll management.
Emphasizes skills in the medical industry
While you may have experience in other fields, you should keep the hiring manager focused on your medical office manager background. You can do this by ensuring that your accomplishments consistently reference working with patients and physicians. If you have worked in other fields, aim to reference the transferable skills (such as team management) whenever possible.
Template 7 of 13: Front Office Manager Resume Example
As a Front Office Manager, you play a crucial role in orchestrating the daily operations of the front desk, ensuring a positive guest experience and facilitating collaboration between departments. With the hospitality industry emphasizing a customer-centric approach, companies are seeking Front Office Managers who can effectively manage teams, excel in communication, and implement innovative solutions. A well-crafted resume is key in this competitive field, as it highlights your expertise and relevant skills, proving that you're the right candidate for the job. In recent years, there has been a shift towards integrating technology within the hospitality industry, and companies are increasingly seeking Front Office Managers who can adapt to new platforms and drive efficiency. Your resume is an opportunity to demonstrate your adaptability and showcase your proficiency with relevant technologies.
Tips to help you write your Front Office Manager resume in 2024
showcase leadership and team management.
As a Front Office Manager, you're responsible for managing and motivating your team to deliver exceptional customer service. Highlight your ability to lead and develop staff, emphasizing your hands-on approach and your success in improving team performance.
Demonstrate implementation of technology
Showcase your adaptability and familiarity with technology by highlighting specific instances where you've successfully implemented new systems or software to streamline front office operations. Emphasize any positive impact on customer service, staff efficiency, or revenue generation.
Skills you can include on your Front Office Manager resume
Template 8 of 13: front office manager resume example.
Front office managers are focused on staff management, typically in hotel settings or similar scenarios where the daily operations of a business will come down to your expertise. You can make a potent impression by starting your resume with a short summary or introduction. Adding in volunteer work or relevant certifications will further lend to your credibility as being involved in the front office management role.
Starts with a succinct summary to describe your front office role
As a front office manager, you’ll often be among the first points of contact for clients or customers. First impressions - whether for the business or for yourself - are important, and so it helps to start your resume with a short, succinct summary that conveys your experience, your skills, and, when possible, numerical values to back it up.
Volunteer work and certifications are included
If you are an active volunteer, then you’ll want to include the pro bono work that you’ve done (along with how many hours you contribute on a regular basis). This helps hiring managers see that you have a commitment to your community’s success. Additionally, any recent certifications that are relevant for office manager work should be listed in a sidebar to give a quick impression of your accredited skills.
Template 9 of 13: Office Administrator Resume Example
An office administrator ensures that an office runs smoothly. In this position, you will make sure all necessary supplies are available, maintain office files, coordinate meetings, support staff with events, organize payroll, etc. It is a very multipronged position so having a wide set of skills would be useful. Recruiters care most about your previous experience in a similar position and the tools and skills you have so make sure you spend extra time on these sections. Take a look at this successful resume sample.
Tips to help you write your Office Administrator resume in 2024
include any relevant certifications..
Certifications show recruiters that you are passionate about your profession and are willing to go the extra mile to improve your skill set. That drive and effort are very impressive to recruiters so if you have any administration-related certifications like this applicant has, make sure you include them in your resume.
Find out what tools your prospective employer uses.
Recruiters will be looking closely to see if you have experience using the tools they use. You having experience in the tools they have means your transition into the job will be smoother. Research and find out what tools they use so you can make sure you have listed them. If you aren’t familiar with a specific tool, do a crash course on it before adding it to your resume.
Skills you can include on your Office Administrator resume
Template 10 of 13: office administrator resume example.
An office administrator provides support with clerical duties in an organization. They arrange appointments and meetings, create presentations, keep track of office supplies, and place orders when needed. Office administrators ensure that colleagues follow compliance policies and assign each team member administrative tasks. As an office administrator, you must have problem-solving skills. A good way to highlight this in your resume is by mentioning previous challenges and how you addressed them.
Emphasize your office management skills.
Even though it seems to be focused on clerical tasks, office administrators have a leadership role. They must oversee their colleagues' performance and ensure they follow corporate compliance, meet deadlines, and work within a budget. That’s why it is relevant to highlight your office management skills in your resume.
Mention your ability to work with a large administrative team.
In this role, you will be interacting with numerous employees, and that can be overwhelming sometimes. However, a good office administrator knows how to be patient and has excellent interpersonal skills. In your resume, you can mention your experience working with multiple teams. This will help your future employer know that you are capable of team work.
Template 11 of 13: Business Office Manager Resume Example
In this position, you will manage the day-to-day tasks associated with keeping an office running smoothly. Some tasks you can expect include maintaining databases, coordinating office supply delivery and storage, scheduling meetings, processing invoices, etc. Recruiters will expect to see a bachelor’s degree in business, management, or a related field as well as years of experience in the position. Take a look at this recruiter-approved resume sample.
Tips to help you write your Business Office Manager resume in 2024
create a varied skills list..
This job requires you to complete a wide range of tasks so you should develop a skills section that is equally diverse. This applicant has included a range of capabilities including budgeting, marketing, and event planning.
Use metrics to elevate your achievements.
Metrics make a resume more digestible and impressive. It is favorable for a recruiter to know exactly how much you saved your company because of your efficiencies, or by what percentage you made certain tasks more efficient.
Skills you can include on your Business Office Manager resume
Template 12 of 13: assistant office manager resume example.
An assistant office manager offers administrative support to the executives and the rest of the office staff. Your tasks may include scheduling meetings and travel, maintaining supplies, assisting with events or projects, handling correspondences, etc. You need to be able to multitask and have a varied skill set. You also need to be personable and have strong interpersonal and communication skills. Take a look at this successful resume sample.
Tips to help you write your Assistant Office Manager resume in 2024
use action verbs to show your range..
Action verbs are a great way to shape your experience section. Because this position calls for you to do varying tasks, use action verbs that indicate varying tasks and functions. Some action verbs the applicant uses for this purpose include ‘maintained’, ‘developed’, ‘tracked’, and ‘prepared’.
Include key achievements in your introduction section.
Grab recruiters’ attention from the very beginning of your resume. Because they may not have time to scrutinize the hundreds of resumes they get, it’s advantageous to include impressive achievements and metrics in the introduction section as this applicant has done.
Skills you can include on your Assistant Office Manager resume
Template 13 of 13: construction office manager resume example.
As the name suggests, this is an office manager who works in a construction company. You will complete the same administrative tasks any other office manager would complete, such as filing, handling correspondence, scheduling meetings, etc. However, you may also have construction-specific tasks to complete such as managing project budgets and schedules, hiring and communicating with foremen and other construction stakeholders, evaluating subcontractor bids, etc. Your resume needs to show a background in and understanding of the construction industry and also needs to show your experience doing administrative tasks. Here is an example of a successful resume sample.
Tips to help you write your Construction Office Manager resume in 2024
create a construction-specific skills list..
Your skills list should not read like a general office manager’s skill list. There are certain skills pertinent to construction that you should include. Relevant skills that this applicant has included are renovation, construction safety, and construction.
Make sure you include ‘construction’ in your resume title.
Recruiters often use ATS resume filters to narrow down the applicant and create a list of the most suitable candidates. Forgetting to simply add the word ‘construction’ to your resume title might cause you to be filtered out.
Skills you can include on your Construction Office Manager resume
As a hiring manager who has worked with companies like Amazon, Google, and Microsoft to recruit office managers, I've seen firsthand what makes a resume stand out. Here are some key tips that will help you create a strong office manager resume that will catch the attention of recruiters and hiring managers.
Highlight your organizational skills
One of the most important skills for an office manager is the ability to organize and manage multiple tasks and projects. Make sure to highlight specific examples of how you have demonstrated strong organizational skills in your previous roles.
- Managed multiple projects simultaneously, ensuring all deadlines were met and tasks were completed efficiently
- Developed and implemented new filing systems that increased efficiency and productivity by 25%
- Coordinated travel arrangements for executive team, managing budgets and logistics for over 50 trips per year
Showcase your communication abilities
Office managers often serve as the main point of contact for both internal and external stakeholders. It's important to showcase your strong communication skills on your resume.
- Good communication skills
- Able to talk to people
Instead, provide specific examples of how you have used your communication skills to achieve results:
- Served as the main point of contact for clients, addressing inquiries and resolving issues in a timely and professional manner
- Collaborated with cross-functional teams to develop and implement new processes, ensuring clear communication and buy-in from all stakeholders
Include metrics to quantify your impact
Whenever possible, use metrics to quantify the impact you had in your previous roles. This helps hiring managers understand the tangible value you can bring to their organization.
- Reduced office supply costs by 15% through strategic sourcing and inventory management
- Improved employee satisfaction scores by 20% through the implementation of new team-building activities and recognition programs
- Managed a budget of $500k, consistently coming in under budget while ensuring all department needs were met
Tailor your resume to the specific job
While it's important to have a strong foundation for your office manager resume, it's also crucial to tailor it to the specific job you're applying for. Take the time to review the job description and highlight the skills and experiences that are most relevant.
For example, if the job description emphasizes event planning experience, make sure to include any relevant experience you have in that area:
- Planned and executed annual company conference for 500+ attendees, managing all logistics including venue selection, speaker coordination, and on-site support
- Coordinated monthly employee events, including team-building activities, happy hours, and volunteer opportunities
Demonstrate your technical proficiency
In today's digital age, office managers are often required to have a strong understanding of various software programs and tools. Make sure to highlight your technical proficiency on your resume.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Google Suite (Docs, Sheets, Slides), Slack, Zoom, and Asana. Experienced in managing and troubleshooting office equipment, including printers, copiers, and conference room technology.
If you have experience with any industry-specific software or tools, make sure to include those as well.
Showcase your leadership abilities
While office managers may not always have direct reports, they often serve in a leadership role within the organization. Highlight any experiences you have leading projects, teams, or initiatives.
- Led a team of 5 administrative assistants, providing training, guidance, and support to ensure smooth operations across multiple departments
- Spearheaded the development and implementation of a new employee onboarding program, resulting in a 30% reduction in time-to-productivity for new hires
- Served as the project manager for a company-wide software migration, coordinating with IT, HR, and department heads to ensure a smooth transition
By showcasing your leadership abilities, you demonstrate to hiring managers that you have the skills and experience to take on additional responsibilities and drive results.
Writing Your Office Manager Resume: Section By Section
header, 1. use your full name and preferred title.
Your header should start with your full name, including any suffixes like 'Jr.' or 'III'. If you have a preferred title like 'Mr.' or 'Ms.', include that as well. This helps establish your identity and how you'd like to be addressed.
Here's an example of a well-formatted name in an office manager header:
- Ms. Samantha A. Johnson
Avoid nicknames or shortened versions of your name, which can come across as too casual:
- Sam Johnson
2. Include essential contact details
After your name, provide the key pieces of contact information a hiring manager needs to get in touch with you. At a minimum, include:
- Phone number
- Professional email address
- City and state of residence
You can also include a link to your LinkedIn profile if it's up-to-date and relevant to office manager roles. Here's how these details might look:
Ms. Samantha A. Johnson Atlanta, GA | 555-123-4567 | [email protected] linkedin.com/in/samanthajohnson
Avoid providing personal social media accounts, a full mailing address, or multiple phone numbers, which can clutter your header.
3. Use a professional email address
The email address in your office manager header should be professional and easy to read. Ideally, it will include some combination of your first and last name.
Strong email address examples include:
- [email protected]
Avoid using your current work email, which is inappropriate to include. Also steer clear of casual or outdated email addresses:
Summary
A resume summary for an Office Manager position is optional, but can be a valuable addition if you have extensive experience or are making a career change. It allows you to provide context and highlight key qualifications that may not be immediately apparent from the rest of your resume. However, avoid using an objective statement, as it focuses on your goals rather than what you can offer the employer.
When crafting your summary, tailor it to the specific Office Manager role you're targeting. Emphasize your most relevant skills, experience, and achievements. Be concise and objective, using metrics to quantify your impact where possible. While it's important to include relevant keywords for applicant tracking systems (ATS), avoid overusing buzzwords or soft skills.
To learn how to write an effective resume summary for your Office Manager resume, or figure out if you need one, please read Office Manager Resume Summary Examples , or Office Manager Resume Objective Examples .
1. Highlight your administrative and organizational expertise
As an Office Manager, your ability to keep things running smoothly is crucial. Showcase your skills in areas such as:
- Managing schedules and calendars
- Coordinating meetings and events
- Maintaining records and filing systems
- Overseeing office supplies and inventory
For example:
Efficient Office Manager with 5+ years of experience streamlining administrative processes, managing calendars, and coordinating events for teams of up to 50 employees. Implemented a new digital filing system that reduced paper usage by 30% and improved document retrieval times by 50%.
2. Demonstrate your leadership and problem-solving abilities
Office Managers often serve as the go-to person for resolving issues and ensuring smooth operations. Highlight instances where you:
- Led projects or initiatives
- Trained or supervised staff
- Developed process improvements
- Handled complex situations
Avoid vague or generic statements like:
- Proven track record of leadership and problem-solving
- Excellent communication and interpersonal skills
Instead, provide specific examples:
- Trained and supervised a team of 3 administrative assistants, improving productivity by 20%
- Developed and implemented a new visitor check-in system, enhancing office security and efficiency
3. Showcase your technical skills and adaptability
In today's digital age, Office Managers need to be proficient with various software and tools. Mention your experience with:
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Google Workspace (Docs, Sheets, Slides)
- Video conferencing platforms (Zoom, Skype)
- Project management tools (Trello, Asana)
Additionally, highlight your ability to adapt to new technologies and learn quickly. For instance:
Tech-savvy Office Manager adept at leveraging technology to streamline processes. Implemented a new project management tool that increased team collaboration and productivity by 25%. Quickly learned and trained staff on new CRM software, resulting in a smooth transition and minimal disruption to operations.
Experience
The work experience section is the centerpiece of your resume. It's the first place hiring managers look to understand your career story and judge if you're qualified. In this section, we'll cover the key ways to structure and write your work experience section to impress hiring managers and land more interviews.
1. Highlight office management skills
Office managers wear many hats. In addition to administrative work, they often manage budgets, vendor relationships, and junior staff. Highlight these skills in your resume:
- Managed $500K annual office budget, negotiating 10% savings on recurring software and office supply costs
- Hired, trained and managed a team of 3 office coordinators and 2 receptionists
- Implemented a new e-filing system, reducing paper usage by 30%
In contrast, simply listing responsibilities is less effective:
- Ordered office supplies and snacks
- Coordinated team meetings and events
- Maintained files and records
2. Provide context around your achievements
While it's great to include hard numbers, providing additional context helps the hiring manager better understand the complexity of your work and how it impacted the business. Compare these two bullets:
- Answered 50+ customer calls per day
- Handled 50+ customer calls daily for a 200-person tech startup, solving 90% of issues independently and escalating complex cases to the engineering team
The second example paints a clearer picture by specifying the company size/industry and how this person worked cross-functionally to resolve customer issues.
3. Demonstrate career progression
Hiring managers love to see growth and progression. If you've been promoted, or taken on new responsibilities over time, make that apparent. For example:
Acme Inc., Office Manager, 2018-2022 Promoted from Office Coordinator in 2020 after demonstrating strong leadership and problem-solving skills: - Accomplishment 1 - Accomplishment 2 Previously: Office Coordinator, 2018-2020 - Accomplishment A - Accomplishment B
This approach clearly shows the career trajectory, with key accomplishments tied to each level. The higher-level bullets are also more impactful, signaling that the person took on more responsibility over time.
4. Showcase relevant technical skills
Many office management roles today require knowledge of various software programs. Weave in mentions of the key tools you've used to demonstrate your technical proficiency. For example:
- Administered employee benefits via Workday HRIS for 500+ global staff
- Maintained budget tracking and expense reporting in NetSuite ERP system
- Scheduled executive meetings and travel via Google Workspace and TripActions
This is more impactful than simply listing the software in a skills section, as it provides context for how you used each tool.
Education
The education section on your office manager resume should be concise yet informative. It's a chance to show hiring managers your relevant training and knowledge. Let's break down the key steps for crafting a compelling education section that will help you land more interviews.
1. Put education at the top if you're a recent grad
If you graduated within the past few years and have limited work experience, consider placing your education section above your work history. This way, hiring managers will see your relevant coursework and achievements first.
Bachelor of Business Administration, 2020 University of California, Berkeley Relevant Coursework: Office Management, Business Communications, Project Management
2. Include relevant coursework and achievements
Mentioning specific courses, projects, or honors related to office management can make your education section more impactful. This shows employers you have the knowledge and skills they're looking for.
Compare these examples:
- Associate of Arts, Business Administration, 2018
- Associate of Arts, Business Administration, 2018 Relevant Coursework: Office Procedures, Business Writing, Bookkeeping Dean's List, Fall 2017 - Spring 2018
3. Keep it concise if you're an experienced professional
If you have several years of office management experience, you don't need to provide as much detail in your education section. Simply list your degree, school, and graduation year.
Bachelor of Science, Business Management University of Texas at Austin
Omitting the graduation year can help prevent age discrimination if you earned your degree many years ago.
4. Only include substantial, relevant education
Avoid listing every training course or workshop you've ever taken. Stick to degrees, diplomas, and substantial certification programs that are relevant to office management.
For instance:
- Online Course in Microsoft Excel for Beginners, 2019
- Workshop: Intro to Social Media Marketing, 2018
Instead, focus on more comprehensive programs:
- Certified Administrative Professional (CAP), 2020 International Association of Administrative Professionals
Action Verbs For Office Manager Resumes
Office managers are all about organization, and, fortunately, there’s an easy way to organize your accomplishments while working in strong action verbs that relay your capabilities. Each of your 1-2 sentence bullet points should start with an appropriate action verb, and incorporate others where necessary to round out your background. This helps impart to hiring managers that you are able to handle the responsibilities of the position and that you respect time management. While it’s okay to duplicate these action verbs a few times, avoid using the same ones too often as it will blur your experience together.
- Administered
- Systematized
For a full list of effective resume action verbs, visit Resume Action Verbs .
Action Verbs for Office Manager Resumes
Skills for office manager resumes.
Office managers wield a combination of personnel management and technical skills to perform their roles, and hiring managers will be looking for specific responsibilities in your resume. On the left, we’ve compiled the most commonly utilized skills for office managers to give you a pool to draw from as you build your resume. As office managers often have a significant amount of data to manage, or a roster of staff, you’ll want to display your proficiency at these tasks with each accomplishment you list. Integrating the skills on the left with technical tools (such as Adobe Acrobat Pro or Quickbooks) will serve as a double whammy in indicating your experience in the position. Other than working your skills into the body of your resume, don’t forget to include a skill bank at the top or bottom of the page. You may wish to start with a short (1-2 sentence) summary that includes your hardest hitting statistics (such as how long you’ve been in the field or how many personnel you’ve managed).
- Office Administration
- Customer Service
- Microsoft Access
- Administrative Assistance
- Strategic Planning
- Administration
- Project Management
- Executive Administrative Assistance
- Human Resources (HR)
- Event Planning
- Accounts Payable
- Bookkeeping
- Accounts Receivable (AR)
How To Write Your Skills Section On an Office Manager Resumes
You can include the above skills in a dedicated Skills section on your resume, or weave them in your experience. Here's how you might create your dedicated skills section:
Skills Word Cloud For Office Manager Resumes
This word cloud highlights the important keywords that appear on Office Manager job descriptions and resumes. The bigger the word, the more frequently it appears on job postings, and the more 'important' it is.
How to use these skills?
Resume bullet points from office manager resumes.
You should use bullet points to describe your achievements in your Office Manager resume. Here are sample bullet points to help you get started:
Executed four branch openings, including location selection, P&L development, and task coordination for 5 functional areas, resulting in $9MM of incremental revenue over 2 years
Redesigned and implemented over 15 business processes for an estimated 50% efficiency gain in operations and potential net savings of $3MM for a pharmaceutical company
Refined outsourcing strategy, resulting in increased offshore headcount from 12 to 95 employees and saved $1.2MM
Conceptualized, redesigned, and presented enhancements to the data warehouse and stored SQL procedures, leading to 100x increased query performance (double digit minutes to milliseconds)
Determined sales effectiveness strategy for a ERP software supplier to increase sales by $10M over three years
For more sample bullet points and details on how to write effective bullet points, see our articles on resume bullet points , how to quantify your resume and resume accomplishments .
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- Office Manager Resume Example
- Dental Office Manager Resume Example
- Medical Office Manager Resume Example
- Front Office Manager Resume Example
- Office Administrator Resume Example
- Business Office Manager Resume Example
- Assistant Office Manager Resume Example
- Construction Office Manager Resume Example
- Tips for Office Manager Resumes
- Skills and Keywords to Add
- Sample Bullet Points from Top Resumes
- All Resume Examples
- Office Manager CV Examples
- Office Manager Cover Letter
- Office Manager Interview Guide
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14 Office Manager Resume Examples for 2024
Office Manager
Best for senior and mid-level candidates
There’s plenty of room in our elegant resume template to add your professional experience while impressing recruiters with a sleek design.
Resume Builder
Like this template? Customize this resume and make it your own with the help of our Al-powered suggestions, accent colors, and modern fonts.
Office Manager Resume
- Office Manager Resume by Experience
- Office Manager Resumes by Role
As an office manager, you juggle a lot of moving parts.
You manage vendors, ascertain the needs of incoming visitors, and communicate with and assist your colleagues in the office.
It can be difficult to include all these skills on your resume, but our 14 office manager resume samples have been helping real people land real jobs in 2024, so they’re a great place for you to get started in our free AI resume builder before moving on to write a cover letter .
or download as PDF
Why this resume works
- Ninety-five percent of people who write resume objectives don’t do this, so this is a sure way to stand out among the other applicants for the role.
- Did you source and manage vendors? Were you in charge of directing incoming visitors and calls? Did you oversee management and facilities staff? Our resume examples will give you some ideas of where to start.
Entry-Level Office Manager Resume
- Adding a resume objective is a great way to convey your eagerness and dedication in a more personal way.
- If you choose to add an objective, you must tailor it to each position to which you apply. Otherwise, omit it in favor of more skills or work experience.
- Formatting your entry-level office administrator resume doesn’t have to be complicated; choose a resume template that puts your skills, education, and work experience in one column to disguise your lack of work experience and make it easy for hiring managers to read.
Assistant Office Manager Resume
- Notice how this assistant office manager resume starts out as an office clerk which might seem ordinary, but is at an advantage by working for a big company like Uber. This will significantly help the hiring managers know you’re capable of doing the job right.
General Office Manager Resume
- If you picked the latter, you’re absolutely right. Get those action words out of the box and add them to your general office manager resume. The right set of action words can make a world of difference in taking your resume from average to awesome.
Business Office Manager Resume
- Go a step further to express your unmatched competencies in undertaking administrative tasks, managing schedules, and keeping things organized with the help of Trello, BambooHR, and more.
Construction Office Manager Resume
- Finally, provide a clear and compelling picture of your capabilities and contributions in your office manager cover letter to make yourself a stand-out candidate.
Dental Office Manager Resume
- Did you help schedule patient visits? Were you involved in vendor management and a bit more removed from patients? Make this clear on your dental office manager resume .
- For example, did you oversee maintenance staff? Did you source vendors to help sanitize medical equipment?
Medical Office Manager Resume
- If you’ve helped medical practices save money through reduced costs in your past roles, try to estimate how much you’ve saved them, and include that on your medical office manager resume .
- This will immediately catch the attention of the hiring manager and make a compelling case that you deserve an interview.
- Use the reverse-chronological resume format for best results getting through ATS software as well as human eyes. It’ll show clear career progression and do your experience justice.
Front Office Manager Resume
- Include a pop of color and at least two types of fonts to make your resume aesthetically pleasing and easier to read.
- If you’re still deciding whether or not to include a summary, remember that every time you write a summary, you must tailor it to each position.
Hotel Front Office Manager Resume
- While creating your hotel front office manager resume, try emphasizing how you made it in the big league. From handling daily calls as a front desk clerk to leading the show as a shift supervisor and finally controlling front office tasks. A steady career growth shows you’ve earned your spot.
Real Estate Office Manager Resume
- Whether it be using QuickBooks to handle real estate transactions or organizing listings with Realtor.com, include all skills you’re an expert at in your real estate office manager resume. Don’t forget to use them in your bullet points to provide context and prove your tech-savviness keeps office operations as smooth as your client closings.
School Office Manager Resume
- The Modern template is a great choice for a school office manager resume. With enough space to include your past experiences, skills, education qualifications, and well-spaced fonts, you’ll hint at how detail-oriented you are.
Law Office Manager Resume
- Using impacts like “reduced the firm’s case backlog by 12%” and “Lowered the firm’s operating expenses by $14,281” shows that you’re not an expert at simply managing law offices, but bringing key business benefits, too.
Small Business Office Manager Resume
- This will demonstrate how your education has equipped you to handle the unique challenges of an office environment, use managerial skills for driving business, and translate strong academics into real-world success.
Related resume guides
- Operations Manager
- Executive Assistant
- Human Resources
Office Manager Resume - Samples & How-to Guide for 2024
You’re an office manager . Your daily tasks include managing staff and delegating work.
Well, once you get the job.
Your first task is to beat the hundreds of other applicants.
But how do you do this?
You need to show your skills before the job even starts.
This is done by creating a job-winning office manager resume , which we will take you through in this guide.
- An example of a finished office manager resume that works
- How to write an office manager resume that’ll fill up your interview diary
- How to make your office manager resume stand out [with top tips & tricks]
Before we get into the details, here’s an office manager resume example, created with our very own online resume builder :
Looks neat, right?! Follow the steps below to create an office manager resume that get results, just like the above example.
Besides our office manager resume example, we've got even more resume examples for similar positions. Check them out here:
- Operations Manager Resume
- Program Manager Resume
- Project Manager Resume
- Human Resource (HR) Resume
- Business Development Manager Resume
How to Write an Office Manager Resume
Before you can uncover your office management skills, you need pick the correct format.
Doing so will allow your best qualities to jump from the page.
The resume format that we always recommend starting with is called “ reverse-chronological ”, and it’s for good reason. Essentially, it allows the recruiter to immediately see the value that you can provide to the office.
There are two other formats that you may want to try:
- Functional Resume – If your office management skills are stronger than your work history, then this resume format is recommended. It’s ideal for skilled individuals who lack experience in an office setting or who have gaps in their employment history
- Combination Resume – Combining both “Functional” and “Reverse-Chronological”, this format focuses both on your office management skills AND work experience. In opposition to the functional resume, you may want to use a combination resume if you have previously managed an office
Once you’ve chosen a format that suits your specific situation, you need to then organize your resume layout .
Use an Office Manager Resume Template
An office manager’s job requires great attention to detail.
As such, a cluttered resume just won’t cut it.
You need a professional-looking resume with zero formatting errors.
That means not using Word, which can result in your resume falling apart with every simple change.
Want to skip formatting issues? Use an office manager resume template .
What to Include in an Office Manager Resume
The main sections in an office manager resume are:
- Work Experience
- Contact Information
Want to go a step further? You can also add these optional sections:
- Awards & Certification
Interests & Hobbies
That sounds great, but what do we write for each of these sections?
Read on to learn how.
Want to know more about resume sections? View our guide on What to Put on a Resume .
How to Correctly Display your Contact Information
Like a file of important documents, your contact section doesn’t require flair or creativity.
There is one thing it must be though – accurate!
The wrong phone number can ruin your chances of an interview, regardless of how great the rest of your resume is.
The contact information section must include:
- Title – In this case, “Office Manager”
- Phone Number – Check this carefully
- Email Address – Use a professional email address ([email protected]), not a personal one ([email protected])
- (Optional) Location
- Peter Fakester - Office Manager. 101-358-6095. [email protected]
- Peter Fakester - Office Boss. 101-358-6095. [email protected]
How to Write an Office Manager Resume Summary or Objective
Did you know that recruiters spend only a few seconds glancing over each resume?
This fact highlights the importance of immediately hooking the recruiter.
To do this, use a resume summary or objective .
These are short, powerful paragraphs that introduce the rest of your resume.
But what is the difference between the two sections?
A resume summary is a 2-4 sentence summary of your professional experiences and achievements.
- Experienced office manager seeking to leverage advanced management skills to improve efficiency at Atkins Digital. 5+ years of industry experience includes developing a paperless office environment, as well as meeting 100% of revenue goals and cutting cost by 18% on average.
A resume objective is a 2-4 sentence snapshot of what you want to achieve professionally.
- Motivated manager looking for an office management role at Atkins Digital. Passionate about improving efficiency with quarterly targets, research, and performance evaluation. Experience includes training and managing 15 staff members at Pizza Palace. Cut costs by 18% and reduced staff turnover by 12%.
Which one should you choose?
Generally, we recommend going with a summary if you have lots of experience as an office manager. An objective is more weighted to showing your goals, so is better suited to those who have yet to work as an office manager (graduates, career changers, or those still studying).
How to Make Your Office Manager Work Experience Stand Out
It’s no secret that the work experience section is where jobs are won and lost.
After all, recruiters need to be confident that you can do the job.
Luckily, you can build a job-winning work experience section with just a few tips and tricks.
- Read the job description to look for what the company wants
- Make a list of your most notable achievements
- Use bullet points to list the achievements that align with the job description
Here’s the best way to structure your work experience section:
- Position Name / Title
- Company Name
- Responsibilities & Achievements
Office Manager
Organic Beer Limited
03/2018 – 06/2020
- Developed a paperless office environment, which reduced labor hours by 15 weeks
- Met 100% of revenue goals in 2018 and 2019
- Oversaw operations and delegated daily jobs for 46 staff members
- Built an efficient team with performance feedback and annual appraisals. Staff turnover decreased by 25%
To really make your application stand out from the crowd, you should focus on your achievements instead of daily tasks. This will show real examples of how you’re able to positivity improve office-efficiency, wherever you go.
Instead of saying:
“Organized documentation”
“Developed a paperless office environment, which reduced labor hours by 15 weeks”
Now, do you think that the first statement will impress the recruiter?
Of course not!
It shows that you organized documentation, but it doesn’t show the results on your work.
The second statement shows that you reduced labor hours by 15 weeks, and in an environmentally-conscious way. Hard numbers that prove your skills – can’t argue with that!
- Remember, you are going for a management role. Be sure to show that not only are you skilled at office duties, but you also posses the skills to lead.
What if You Don’t Have Work Experience?
Maybe you’re a graduate looking for your first managerial job?
Or maybe, you have experience in an office, but never as a manager?
Now, you can try to win the recruiter over by saying how much you want the job.
But that won’t work…
It's a better idea to show relevant experiences from your non-office-manager jobs.
Are you a recent graduate? Make sure to check out our student resume guide !
Use Action Words to Make Your Office Manager Resume POP!
…are all common words that the recruiter sees time and time again.
However, you want to separate your resume from the competition, which means using power words to make your achievements stand out:
- Conceptualized
How to Correctly List your Education
Next, it’s time to talk about your education.
There’s nothing too complicated with this section, just simply enter your education history in the follow format:
- Degree Type & Major
- University Name
- Years Studied
- GPA, Honours, Courses, and anything else you might want to add
B.A. in Business Administration
Boston State University
- Relevant Courses: Business Communications and Academic Skills, Introduction to Work and Organisations, Contemporary Management, Managing Organisations, Management and Strategy, Contemporary HRM
Still need answers? If so, allow us to answer some of the most frequently asked questions:
What if I haven’t completed education yet?
- Regardless of whether you’re a marketing graduate or still studying, you should still mention every year of education to date
Should I include my high school education?
- The general rule is to only include your highest education. So, include your high school education if you don’t have a relevant degree
What do I put first, my education or experience?
- Experiences are the priority, so those go first. If you’re a recent graduate, you will likely need to start with education
Need more advice? Check out our guide on how to list education on a resume .
Top 10 Skills for an Office Manager Resume
What is the recruiter looking for as they skim through your resume?
Well, that you have the correct skills for the job.
But what skills is the recruiter looking for?
Which skills should you list?
- Look at the job description and other job offers online
- Highlight all the skills they are looking for
- List all highlighted skills and any more you can think of
Here are some of the most common office manager skills...
Hard Skills for an Office Manager:
- Business Operations Management
- Performance Evaluations
- Microsoft Office
- Inventory Management
- Preparing Reports
Soft Skills for an Office Manager:
- Communication
- Reliability
- Team Player
- Time Management
- Generally, try not to list too many soft skills. You see, these skills are hard to back-up. Any graduate can say they are a team player, but not many can conduct performance evaluations.
Here’s a more comprehensive list of 101+ must-have skills this year .
What Else Can You Include?
Congrats – all of the main sections have now been covered.
But don’t turn off the office lights just yet.
You need your resume to really impress!
Doing a good job at the above sections should be enough to get you shortlisted, but adding extra sections can be the major factor in whether you’re hired for the executive role or not.
Awards & Certifications
Have you won an employee of the month award?
Have you completed any courses that improve your skills?
If you have something to be proud of, make sure to mention it in your resume!
Here’s an example:
Awards & Certificates
- “HR for People Managers” – Coursera Certificate
- “Employee of the Year 2019” – Xcel Inc.
- Google Ads Certified Expert
- “Critical Thinking Masterclass” – MadeUpUniversity
Even though it may not be a requirement on the job description, being able to speak a second language is an impressive skill that could always come in handy.
As such, feel free to add a language section if you have space.
Rank the languages by proficiency:
- Intermediate
That’s right, a section about your personal interests!
You’re likely wondering why this section is necessary.
Well, it isn’t a section you need, but it does allow the hiring manager to learn more about you as a person.
So be sure to include your hobbies, especially if you enjoy social activities.
Here’s which hobbies & interests you may want to mention.
Include a Cover Letter with Your Resume
Cover letters are an essential part of the application process.
You see, a cover letter allows you to start a conversation.
Unlike the dozens of generic resumes the hiring manager receives daily, a cover letter is a personalized piece of content that shows you go the extra mile.
Here’s how to create a cover letter that converts:
You should complete the following sections…
Personal Contact Information
Your full name, profession, email, phone number, location.
Hiring Manager’s Contact Information
Full name, position, location, email
Opening Paragraph
It’s no secret that recruiters skim through resumes and cover letters. As such, you need a powerful opening paragraph. Use concise language to mention…
- The position you’re applying for
- Your experience summary and best achievement to date
With the recruiter now intrigued to know more, you can get deeper into the following specifics:
- Why you chose this specific company
- What you know about the company
- How your top skills are relevant to the management position
- Which similar industries or positions have you worked in before
Closing Paragraph
Don’t just end the conversation abruptly, you should:
- Conclude the points made in the body paragraph
- Thank the hiring manager for the opportunity
- Finish with a call to action. This is a great way to continue the conversation. A simple “At your earliest opportunity, I’d love to discuss more about how I can help your office succeed” will work
Formal Salutations
Finish the letter with a professional closer. We would recommend something like “Kind regards” or “Sincerely.”
For more inspiration, read our step-by-step guide on how to write a cover letter .
Key Takeaways
Followed all of the advice above?
Then you’re in a great position to land that elusive office management job.
Let’s quickly summarize everything we’ve learned today:
- Format your office manager's resume in the best way. We recommend starting with the reverse-chronological format, and then using a professional content layout
- Use a resume summary or objective to highlight your best qualities
- Focus on your best achievements from your work experience, not your daily responsibilities
- Make your application personal with a convincing cover letter
Suggested Reading:
- Best Resume File Type - PDF vs Word [+Templates]
- 9+ Essential Resume Ideas [to Get Your Next job]
- How to Write an ATS Resume [8+ Templates Included]
To provide a safer experience, the best content and great communication, we use cookies. Learn how we use them for non-authenticated users.
- • Developed and implemented a comprehensive employee training program, resulting in a 25% increase in overall efficiency.
- • Coordinated with department heads to align office operations with company objectives, improving departmental synergy.
- • Introduced a new document management system that reduced paperwork by 30%, streamlining office processes.
- • Managed office budgets and expenses, achieving a 10% reduction in costs while maintaining high standards.
- • Organized company-wide meetings and events, enhancing communication and team cohesion.
- • Implemented a performance tracking system, resulting in improved accountability and a 15% increase in task completion rates.
- • Assisted in the implementation of a new office management software, improving workflow efficiency by 20%.
- • Supervised administrative staff, ensuring adherence to company policies and improving office discipline.
- • Managed office supplies and inventory, reducing waste and ensuring resource availability.
- • Facilitated interdepartmental communication, resulting in faster decision-making and project execution.
- • Coordinated office maintenance and repair activities, ensuring a safe and functional work environment.
9 Office Manager Resume Examples & Guide for 2024
An office manager oversees daily operations to ensure a smooth and efficient workplace. When crafting your resume, highlight your experience in managing office supplies, coordinating schedules, and handling communications. Include abilities such as organizational skills, proficiency in office software, and effective communication techniques. Demonstrating your success in improving office efficiency and fostering a positive team environment will make a strong impression on potential employers.
All resume examples in this guide
Entry-Level Office Manager
Assistant Front Office Manager
Business Office Manager
Chiropractic Office Manager
Dental Office Manager
Front Office Manager
Office Manager Assistant
Medical Office Manager
Resume guide.
Resume format
Resume experience
Office manager resume skills
Certifications and education
Resume summary/objective
Additional sections
Key takeaways
By Experience
Office management is a multifaceted job. It requires a myriad of skills, depending on the company. However, as an office manager, perhaps you've been underestimated once or twice. People often don't see the purpose of your job, or they don't understand what it entails. Some office managers give in to the frustration and lack the motivation to enhance their resumes. Don’t get stuck in that rut! Your job has unique value and importance, and you know best why that is!
Don’t expect that your line manager, the directors, or partners will know what you should be doing to protect them or the business either, they won’t! And they’ll be looking at you to advise them and bring on the best that you can in your remit.
Hana Gray, an office manager with 20 years of experience
You can bring much more to the table than some people expect. Never let anyone underestimate you and create an impressive office manager resume with our thorough guide!
- What makes an effective office manager resume—from format to font
- How to measure impact as an office manager
- Good and bad examples of an experience section—with a real job posting to refer to
- How to stand out if you’re an entry-level candidate
- The most useful certifications for office management
- When and how to list your major and minor in your resume
- Why a personal statement on your resume is crucial
- The additional sections for an office manager that just make sense
Check out these related resume guides:
- Office Assistant Resume
- Personal Assistant Resume
- Administrative Assistant Resume
- Secretary Resume
- Business office manager Resume
- Administrative Secretary Resume
- Executive Personal Assistant Resume
- Office Administrator Resume
- Data Entry Resume
- Front Desk Receptionist Resume
How to format an office manager resume
An effective resume for an office manager highlights relevant skills, experience, and achievements. Render your strengths in a clear, concise manner by choosing the right format . But which one is best? Well, it depends on your experience and your goals.
If you’ve already worked in office management, the reverse chronological resume is a great choice. It will put the focus on your experience and office manager achievements. If you’re just starting out, consider the functional resume . Put your best foot forward with your skills and accomplishments.
And if you believe your experience and skills are equally strong, consider the hybrid resume . It’s also especially useful if you’re switching careers.
Formatting tips to get you ahead
Here are a few more tips to help you format your office manager resume:
- Resume length : Aim for a 1-page structured resume . Don’t be shy of a 2-column format , as it is perfectly readable by ATS (Applicant Tracking Systems) .
- Use space: The proper use of white space on your resume can increase readability and comprehension. The right font can also boost readability: choose a simple and elegant font like Lato, Arial or Calibri.
- Clear margins : Keep your margins at about 1 inch. Proper margins ensure the overall accessibility of your document. And, bonus, ATS scanners can easily process your 1-inch-margin resume.
- Colors on your resume: A little color on your resume can show your unique personality. It’s also a nice way to direct attention to your strong points.
- Stick to the point: Don’t fall into the trap of sharing too much personal information . Your resume is your business card, so steer clear of fluff.
- Header and photo: Perfecting your resume header is important, as it sets the tone for your application. Don’t forget to include a relevant job title and a professional email address. As for photos , it’s always best to check the company’s policy. While it can give your resume personality, a photo might be considered unprofessional.
- Spelling and grammar: Attention to detail is useful for an office manager. Prove it’s a quality you possess by keeping your resume typo-free. While a typo might not bar you from the application process , rely on technology to proofread your document.
Prepping for an interview? Our free ATS Resume Scanner will help you!
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Drop your resume here or choose a file . PDF & DOCX only. Max 2MB file size.
Here are some essential sections to include in your office manager resume:
The top sections on an office manager resume:
- Personal information: It's necessary to include this so recruiters know your basic details such as name, contact details, and location.
- Objective statement: This gives a summary of your career goals and why you're suited for the office manager position.
- Work experience: Displays relevant experience you've had in past roles and the accomplishments achieved especially in administrative tasks.
- Skills and competencies: To highlight your managerial, administration, and communication abilities critical for the office manager job.
- Education and professional development: Outlines your educational background and any other training specific to office management.
Recruiters typically have specific criteria for resumes. Consider including the following:
What recruiters want to see on your resume:
Proven experience in office management: Recruiters look for this to make sure you have a background in handling administrative duties effectively.
Proficient in office software: This is an advantage because an office manager will spend a lot of their time using these tools for a wide variety of tasks.
Leadership skills: Since an office manager often manages other staff, recruiters will appreciate seeing this skill, to ensure a harmonious and efficient team.
Organizational abilities: A priority for recruiters since an office manager needs to handle a variety of tasks and keep the office running smoothly.
Excellent communication skills: Recruiters prioritize this to ensure effective and efficient communication within the office is maintained.
Your experience will probably take up the bulk of your resume. Keep reading to see how to make it count.
How to write your office manager resume experience
The experience section of your resume is arguably the most important. But it's also the section that people make the most mistakes in.
It might be tempting to use the bullet points to list your daily job responsibilities. But that's doing yourself a huge disservice. Recruiters know what an office manager does. They probably helped write the job description.
Instead, use this section to list your accomplishments and contributions to previous employers. That way, recruiters get a sense of what kind of value you can bring to their organization.
Let’s look at a real job posting and the right and wrong way to write an experience section for it.
Job Title: Office Manager
Company Introduction: Our company is a start-up developing ophthalmic therapeutics for cataract/lens replacement, glaucoma treatment, and other chronic ophthalmic diseases.
Founded by veteran, successful entrepreneurs, our team includes engineers, scientists, and clinicians with deep roots in pharmaceuticals, drug delivery, and medical devices. Our founders’ experience developing new devices, from inception to clinical application, spans 30+ years, 100 patents, and multiple products in clinical use worldwide.
Our commitment to actively improving patients’ quality of life drives the company to innovate and succeed.
Job Description : We are seeking an experienced Office Manager who will act as a key support figure for our leadership team while managing day-to-day office operations. Reporting directly to the Vice President of Human Resources, this role requires exceptional organizational skills, a proactive mindset, and the ability to handle a wide range of responsibilities effectively.
Duties & Responsibilities
- Manage office facilities, including maintenance, supplies, and equipment procurement.
- Coordinate office logistics, such as meetings, appointments, and travel arrangements.
- Provide executive assistance to the leadership team, including scheduling meetings, managing calendars, and handling correspondence.
- Assist in preparing and editing presentations, reports, and documents using Microsoft PowerPoint and other software tools.
- Coordinate travel arrangements, expenses, and logistics for executives and visitors.
- Manage office facilities, including supplies procurement, maintenance, and vendor relationships.
- Serve as a point of contact for internal and external stakeholders, handling inquiries and communications with professionalism and discretion.
- Assist in onboarding new employees and organizing employee events.
- Maintain confidentiality and handle sensitive information with utmost care.
- Collaborate with cross-functional teams to ensure seamless office operations and support various projects as required.
Qualifications:
- Bachelor's degree in business administration, office management, or related field preferred.
- Proven experience as an executive assistant or office manager with a focus on supporting senior leadership.
- Proficiency in Microsoft Office Suite, particularly PowerPoint, with strong presentation design skills.
- Excellent organizational, multitasking, and time management abilities.
- Strong communication and interpersonal skills with a professional demeanor.
- Ability to work independently, prioritize tasks, and adapt to changing priorities in a fast-paced environment.
Location: Aliso Viejo, California
Here’s an experience section that won’t impress recruiters:
- • Managed office tasks
- • Communicated with clients and colleagues
- • Performed data entry
- • Organized files and documents
Why doesn’t this entry grab recruiters’ attention?
- Lack of specificity: Vague descriptions like "Managed office tasks" and "Performed data entry" fail to highlight specific skills or achievements. This makes it hard for employers to estimate the candidate's capabilities.
- No quantifiable achievements: The bullets lack measurable outcomes. There's no mention of the volume of data entered, files organized, or the impact on company efficiency. This is a missed opportunity to showcase concrete successes.
- Generic language: Basic phrases like "Organized files and documents" don't set you apart. They also fail to show advanced skills or unique contributions.
Now let’s look at the same example, improved:
- • Managed office facilities, including maintenance, supplies, and equipment procurement.
- • Coordinated executive meetings, appointments, and travel arrangements.
- • Assisted in preparing and editing presentations, reports, and documents using Microsoft PowerPoint.
- • Handled correspondence and communication with internal and external stakeholders.
- • Organized employee events and assisted in onboarding new employees.
This one works because it includes:
- Relevant experience: Directly matches the responsibilities listed in the job posting.
- Detailed bullets: Provides specific tasks and office manager achievements that align with the role. This shows the candidate's ability to handle similar responsibilities.
- Professional language: Professional and concise language highlights key skills and qualifications sought by the employer.
Real-life examples are great because they give you concrete information. So does measurable impact on your resume .
How to quantify impact on your resume
In today's competitive job market, simply listing your job duties isn't enough. To truly stand out, you need to point out the impact you've made in your previous roles. These accomplishments prove your ability to enhance efficiency and boost productivity. That's how you contribute to the company's success. Here are some powerful ways to describe your quantifiable accomplishments as an office manager:
- Report any cost-saving measures implemented: This demonstrates you can manage an office budget effectively, which can have a direct impact on a company's bottom line.
- Detail any procedures you introduced that increased efficiency: Show your ability to recognize and improve administrative processes, contributing to business productivity.
- Share any quantifiable improvements in the organization or retrieval of office data or documents: This showcases you can handle document control which is pivotal in maintaining business orderliness.
- Include data on time saved due to the streamlining of administrative processes: This could indicate your potential to increase overall company efficiency and productivity.
- Indicate any rise in existing customer satisfaction level under your watch: This could pinpoint your ability to manage client relationships significantly, a crucial aspect for businesses.
- Document your involvement in successful project management: Emphasizing your role in any successful project completion shows you can handle complex tasks over time which ties into important business objectives.
- Highlight any growth stats in team performance under your management: This points to your team leadership skills, a crucial aspect of an office manager's role.
- Mention the changes you made that reduced office-related complaints or challenges: This underlines your problem-solving skills whilst maintaining a fruitful work environment, pivotal for staff productivity.
You can present your office manager's accomplishments in different ways. Just make sure you tailor them to the job description . Find the proper keywords and don’t include irrelevant information, unless you can make it fit your application .
Sometimes you’ve got solid examples to show off on your resume. And sometimes, you’ve got to make the most out of your skills and accomplishments. Here’s what to do if you’ve got little to no experience.
How do I write an office manager resume with no experience
If you’re just starting out, you’ll probably find entry-level jobs in office management across many fields. Almost every company needs an office manager, which makes it a versatile and valuable career path.
Being inexperienced can actually be a plus. It means you’re not weighed down by old habits or ways of thinking. Your mind is like a sponge, ready to soak up new knowledge and skills quickly. Use your adaptability and eagerness to learn to your advantage when applying for office manager jobs.
Here are a few tips on how to do it:
- Include any relevant education and training: Highlight any administrative courses or workshops you've attended to show your commitment to learning.
- Show experience with office software: Mention your proficiency with Microsoft Office Suite or project management tools like Trello or Asana. Provide examples of how you used these tools to increase productivity.
- Highlight administrative experience: Even part-time or college-related administrative tasks such as filing, drafting letters, answering calls, and minimal IT troubleshooting.
- Demonstrate multitasking abilities: Provide examples where you managed multiple assignments and prioritized effectively.
- Volunteer work: Highlight any volunteer positions that involved administrative duties, showing your commitment and relevant experience.
- Certifications: Include any certifications like Microsoft Office Specialist or Google Workspace to prove your technical proficiency.
- Internships: List any internships that provided you with office experience, emphasizing the tasks and responsibilities you handled.
- Adopt the 'skill-action-result' style: Clearly show how your skills led to positive outcomes, such as using software tools to enhance office efficiency.
Indeed, your skills bring results. Here’s some advice on what skills to include in your office manager resume.
Known primarily for their people skills , office managers should combine soft and hard skills to be successful in their role.
Hard skills refer to industry-specific skills or software. For some office managers, for example, this could include something like QuickBooks expertise. QuickBooks is an accounting software designed to manage financial operations.
A soft skill, on the other hand, refers to interpersonal strengths. This could be something like emotional intelligence. Soft skills are best demonstrated through on-the-job examples.
Here’s a list of the best industry-targeted competencies you can include in your resume skill section :
Best hard skills for your office manager resume
- Microsoft Office Suite proficiency
- Data analysis
- QuickBooks expertise
- Project management
- Scheduling and planning
- Inventory management
- Document control
- Database administration
- Compliance management
- Office equipment operation
- Human resources management
- Vendor management
- Customer relationship management (CRM)
- Enterprise Resource Planning (ERP) systems
- Knowledge of office management systems and procedures
- Records management
- Basic troubleshooting of office equipment
- Office space planning
- Financial reporting
Moving on to the soft skills section, here are some traits every office manager needs in their job:
Best soft skills for your office manager resume
- Problem solving
- Time management
- Active listening
- Emotional intelligence
- Multitasking
- Negotiation
- Flexibility
- Conflict resolution
- Critical thinking
- Decision making
- Detail oriented
- Stress management
- Public speaking
- Adaptability
- Self-motivation
If you simply list your soft skills, they don't mean much. Consider illustrating them with real-world examples. You can list “Implemented online alphabetical filing system that grouped files by project, tasks, and team member” (for Problem solving) or “Responsible for delegating tasks, implementing office procedures, and training new hires” (for Leadership).
How to list your certifications and education on your resume
Embarking on a career as an office manager opens a world of possibilities. The education you need can vary based on the industry and specific job responsibilities. A high school diploma could be enough for some positions. But a degree in business administration, management, or a related field can open up more opportunities.
Whether you're eyeing a role in healthcare, finance, or any other vibrant field, make sure your education section stands out. Here’s an example:
- • Dean’s List every semester.
- • Relevant coursework: Office Management, Business Communication, Organizational Behavior.
- • Completed an internship with XYZ Corporation, assisting in project coordination and office administration.
What makes this education section strong:
- Detailed and specific: It includes comprehensive details about the degree and institution. It also mentions a good GPA , which makes you competitive.
- Relevant coursework: It highlights coursework related to office management, demonstrating relevant knowledge.
- Practical experience: An internship proves hands-on experience, making the candidate more attractive to potential employers.
If you’re a recent graduate, you can put even more focus on your education by adding your major and minor . Especially if they’re relevant to office management. Here's a good example: a major in business administration and a minor in human resources. A blend of administrative, managerial, and technical skills makes you well-suited for a career in office management.
Even if you don’t have a formal education, you can still outshine the competition with relevant certifications and training . Sometimes, they can be even more beneficial than a college degree, as they provide practical experience and skills.
Here’s a list of the top certifications you need for an office manager:
Best certifications for your office manager resume
- Certified Manager (CM)
- Certified Administrative Professional (CAP)
- Project Management Professional (PMP)
- Microsoft Office Specialist (MOS)
- Professional in Human Resources (PHR)
Your resume would be incomplete without a personal statement that outlines your goals. Let’s explore your options below.
How to write your office manager resume summary or objective
Hiring managers look, on average, at each resume for just six to seven seconds. They don't have time to read every resume in-depth. But they do have time to read your personal statement .
So you need to make a strong first impression. Here's how to do that.
Take your experience and goals into account—if you’re just starting out in your career, a resume objective is the ideal choice for you. This type of personal statement focuses on your skills and accomplishments. Which is helpful if you don’t have much practical experience. However, if you’ve worked as an office manager for some time, consider crafting a compelling resume summary . A summary is just what it sounds like, a comprehensive overview of your experience so far. You want to allow recruiters to quickly understand what your professional agenda is.
Here’s an example of a poorly written resume summary:
This summary section is pretty generic. It doesn't mention any achievements, and relies solely on buzzwords , which is not a good strategy.
Now let’s look at an improved office manager resume summary:
This one’s much more unique. A recruiter can quickly see how long you’ve worked in the field and what kind of things you can do. It also includes quantifiable metrics, which make your experience concrete.
Additional sections for an office manager resume
Including additional sections in an office manager's resume can significantly enhance your application. These provide a more comprehensive view of your skills, experiences, and personality. Here are a few suggestions:
- Awards and achievements : Specific office manager accomplishments, like “Employee of Year” award, set you apart.
- Projects : Any significant projects you have managed or participated in showcase your project management skills and ability to drive initiatives.
- Professional affiliations : Include memberships in professional organizations related to office management or administration.
- Hobbies and interests : Creative, non-work related hobbies make you stand out. Here, you can mention anything from event planning (your sister’s wedding, for instance) to team sports (it’s a great way to socialize with coworkers).
- Volunteer experience : Mention volunteer work that has provided you with additional skills or experience relevant to the office manager role, such as fundraisers or community event organizing.
Professional development section on an office manager resume
An appealing custom section you can add to make your resume shine is “Professional Development”. It can include courses, workshops, seminars, and other training programs you've completed that are relevant to office management.
- • Completed advanced training in office management.
- • Learned effective communication and conflict resolution.
- • Developed proficiency in Microsoft Office Suite.
- • Gained knowledge in HR management and leadership.
- • Participated in workshops on leadership and management.
- • Learned strategies for team building and motivational leadership.
- • Enhanced decision-making and problem-solving skills.
- • Developed advanced communication skills.
This section is beneficial because it:
- Shows commitment to growth: Demonstrates your dedication to staying updated with industry trends and improving your skills, which is essential for managing an office effectively.
- Highlights relevant skills: Provides evidence of your proficiency in areas directly related to office management, such as leadership, time management, and software usage.
- Sets you apart: Such a section shows your proactive approach to professional development, indicating that you are not only capable but also eager to learn and adapt.
Adding a Professional Development section to your resume can greatly elevate your profile. It's a sign of dedication to continuous growth and shows your proactive efforts to stay at the forefront of your field.
Being an office manager is sometimes considered easy, but you know the dedication and effort it requires. Ensure your resume captures the hard work and skills you bring to the role. Let’s review the steps:
- Optimal formatting: Ensure your office manager's resume is clear and easy to read with a professional format.
- Comprehensive skills section: Align your skills with the office manager job description, incorporating both organizational and interpersonal skills to demonstrate versatility.
- Education and certifications: Emphasize your formal education and any specialized training relevant to office management, even if the position only requires a high school diploma.
- Experience details: Use real-life examples to effectively detail your office management experience.
- Unique content: Enhance your application with additional, distinctive sections specific to office management.
- Job market readiness: Demonstrate a competitive edge in the office management field by focusing on your strong skill set.
Follow these guidelines to create an office manager resume that truly reflects the value you’re aware you’ve got!
Office Manager resume examples
Explore additional office manager resume samples and guides and see what works for your level of experience or role.
Looking to build your own Office Manager resume?
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Office Manager Resume: Samples and How-To Guide for 2024
A strong Office Manager resume can make a significant impact on your job search. As the person responsible for managing an office’s day-to-day operations, your resume should highlight your skills and experience that add value to the organization. A well-crafted resume tells the hiring manager that you’re a competent and reliable professional, who can take on various responsibilities, keep the office running smoothly, and support the team with ease.
Essential Components of an Office Manager Resume
When it comes to crafting an effective resume as an office manager, it’s essential to include all the relevant information needed to create a great impression on potential employers.
To help you create a strong resume, we’ve laid out the essential components that you should include in your office manager resume.
A. Contact Information
To begin, the first section of your resume should always be your contact information. This includes your full name, address, phone number, and email address. It’s essential to make sure all your contact information is up-to-date and accurate so that potential employers can reach you easily.
B. Professional Summary
After your contact information, you should include a professional summary that summarizes your experience and highlights your relevant skills. This section should be brief, but it should pack a punch. Think of this section as your elevator pitch – you want to sell yourself to potential employers quickly and effectively.
C. Skills Section
Much like the professional summary section, your skills section should also emphasize the relevant skills that you possess. You can list these skills in bullet points or paragraph form, but either way, be sure to tailor this section to match the job requirements of the position you’re applying for.
D. Work Experience
Your work experience should include details of your previous positions that are directly relevant to an office manager role. Make sure to emphasize your achievements and quantify your results. This section should show potential employers that you’ve had success in previous positions and that you can bring those skills to their organization.
E. Education
In this section, you should list your highest level of education, along with any relevant courses or certifications you may have. Keep this section brief and focused on the education that’s directly related to the job you’re applying for.
F. Certifications and Awards
Finally, it’s important to include any relevant certifications or awards that you’ve received. These can include professional certifications or awards for outstanding achievement in your field. This section can help set you apart from other applicants, so make sure to highlight any relevant accolades you’ve earned.
An effective office manager resume should include a professional summary, skills section, work experience, education, certifications and awards, and contact information. By highlighting these essential components, you can increase your chances of landing the job you want. Writing an effective office manager resume requires consideration of several factors. These tips can help you create a resume that will stand out to hiring managers.
A. Keep it Simple and Concise When it comes to writing an office manager resume, simplicity is key. Employers tend to skim resumes, so it’s important to make yours concise and easy to read. Use bullet points to highlight your skills and experience, and use clear headings to organize your information.
B. Use Keywords and Customize for Each Job Your resume should be tailored to each job you apply for. Use keywords from the job description in your resume to demonstrate that you have the skills and experience the employer is looking for. Be sure to customize your resume for each job you apply for, highlighting the most relevant skills and experience.
C. Highlight Achievements and Quantify Results Employers are looking for candidates who can make a real impact in their organization. It’s important to highlight your achievements and quantify your results wherever possible. For example, instead of saying you “reduced costs,” say you “reduced costs by 20% by implementing a new purchasing system.”
D. Avoid Grammar and Spelling Errors Nothing will turn off a potential employer faster than a resume full of grammar and spelling errors. Be sure to proofread your resume carefully, and consider having someone else look it over as well.
E. Use Action Verbs and Active Voice Action verbs and active voice can help make your resume more engaging and interesting to read. Use action verbs like “managed,” “created,” and “implemented” to describe your accomplishments, and use active voice whenever possible.
By following these tips, you can create an effective office manager resume that will help you stand out from other candidates and land the job you want.
Office Manager Resume Examples
As an experienced copywriter, I understand the importance of having strong resume examples to inspire and guide job seekers. Therefore, in this section of the article, we will highlight three top-quality office manager resume examples worthy of emulation.
A. Resume Example 1: Experienced Office Manager
If you have several years of office management experience under your belt, this resume example is for you. Here are some of the highlights of this office manager’s experience:
- 8+ years of experience as an office manager in a fast-paced environment
- Experience managing a team of 10+ employees
- Exceptional organizational and problem-solving skills
- Proficiency in Microsoft Office Suite and QuickBooks
The resume also includes information on the candidate’s education and certifications, as well as a list of notable achievements such as “Reduced office supply costs by 20% through efficient procurement methods.”
B. Resume Example 2: Entry-Level Office Manager
For those just starting out in their office management careers, it can be challenging to showcase relevant experience on a resume. However, this entry-level office manager resume example provides an excellent template to follow. Here are some of the highlights:
- Bachelor’s degree in Business Administration
- Completed internships in administrative roles
- Strong communication and interpersonal skills
- Proficiency in Microsoft Office Suite and Google Suite
The resume also features a section on relevant coursework and extracurricular activities, such as “Introduction to Office Management” and “Leadership in Action Club.”
C. Resume Example 3: Functional Office Manager
For office managers who have gaps in their employment history or are transitioning careers, a functional resume may be the best choice. This functional office manager resume example highlights the candidate’s skills and achievements, rather than their chronological work history.
Here are some of the highlights:
- Well-versed in project management, budgeting, and planning
- Skilled in developing and implementing efficient office procedures
- Strong communication and customer service skills
- Proficiency in QuickBooks and Trello
The resume also includes a section on “Key Achievements,” such as “Improved client satisfaction ratings by 15% through timely and effective communication.”
These three office manager resume examples provide a valuable resource for job seekers at various stages of their career. Whether you’re a seasoned veteran or just starting out, these samples demonstrate best practices for crafting an effective resume.
How to Tailor Your Resume for Different Office Manager Roles
When looking for an office manager position, it’s important to understand that there are a variety of different roles that fall under this job title. Depending on the industry or company, specific skills and experiences may be required or preferred. In order to increase your chances of landing the job, it’s vital to tailor your resume to the specific role you are applying for.
Here are some tips for tailoring your resume for different office manager roles:
A. General Office Manager
As a general office manager, your primary responsibility is to oversee the smooth functioning of the day-to-day operations of the office. To tailor your resume for this role, highlight your experience in managing administrative tasks, coordinating schedules, and managing staff.
When creating your resume, make sure to:
- Use relevant keywords and phrases such as budget management, staff supervision, and workflow optimization
- Quantify your accomplishments by including data and metrics that demonstrate your successes in improving office efficiency, reducing costs, or increasing productivity
- Emphasize your communication skills, as strong communication is essential in this role
- Showcase your attention to detail as office managers are also responsible for ensuring that office equipment and supplies are properly procured and maintained
B. Medical Office Manager
Medical office managers require a unique set of skills to manage their specialized field. Tailoring your resume for this role involves highlighting your knowledge of medical terminology, familiarity with healthcare regulations, and experience managing healthcare staff.
- Emphasize your knowledge of HIPAA regulations and other healthcare industry-specific standards and regulations
- Showcase your experience managing electronic health records (EHR) and other healthcare software
- Highlight your experience managing medical staff including scheduling and training, ensuring proper credentialing and licensing, and payment processing
- Use relevant keywords such as medical billing, patient scheduling, and insurance compliance
C. Construction Office Manager
Construction office managers are responsible for managing the administrative tasks involved in construction projects. Tailoring your resume for this role involves highlighting your experience managing construction or engineering projects and familiarity with construction industry software and regulations.
- Emphasize your knowledge and experience managing construction projects including scheduling, budgeting, and logistics.
- Showcase your experience managing blueprints, building permits, subcontractors, and equipment rentals
- Highlight your experience managing software commonly used in the construction industry such as Procore, PlanGrid, and Bluebeam
- Use relevant keywords such as construction project management, contract administration, and job site logistics
To maximize your chances of landing the office manager role, it’s important to tailor your resume to the specific needs of the company or industry you are applying for. Keep in mind the key skills and experiences required for the role and use relevant keywords to ensure your resume stands out to potential employers. As an office manager, excellent communication skills are essential – both written and spoken. You will be the primary point of contact for clients, vendors, and employees, so conveying information clearly, concisely, and professionally is critical. Strong communication skills also involve active listening, empathizing with others, and being able to convey complex ideas in an understandable manner.
Leadership abilities are another crucial attribute for a successful office manager. You will be responsible for supervising employees, delegating tasks, and creating processes for optimal productivity. This requires you to be a confident decision-maker, motivator, and coach to help your team thrive.
Time management skills are also imperative in this role, as you will need to multitask and prioritize efficiently. Balancing various projects and deadlines simultaneously while managing day-to-day operations requires effective time management skills.
Familiarity with office software and applications is a given for an office manager. You should be proficient in Microsoft Office Suite, calendar scheduling, and other common applications. Familiarity with document management software, such as Google Drive or Dropbox, is also essential.
Conflict resolution and problem-solving skills are perhaps the most challenging but vital skills for an office manager. Diffusing difficult situations, mediating disputes, and being able to identify problems and develop creative solutions are essential components of the job. A thorough understanding of conflict resolution techniques, effective communication, and problem-solving frameworks will keep the office and team running smoothly.
Make sure to include these vital job skills in your office manager resume. Doing so will demonstrate that you are a well-rounded candidate who has the required competencies to tackle the challenges of managing an office effectively.
Mistakes to Avoid on an Office Manager Resume
As an office manager, your resume is your ticket to landing the job you want. However, there are certain mistakes that you need to avoid when writing your resume. Below are some of the most common mistakes that office managers make when putting together their resumes.
A. Including Irrelevant Information
One of the biggest mistakes that office managers make when writing their resumes is including irrelevant information. It’s important to remember that recruiters and hiring managers are looking for specific skills and qualifications. Including irrelevant information can make it harder for them to find the information they’re looking for.
To avoid this mistake, make sure that every piece of information on your resume is relevant to the job you’re applying for. For example, if you’re applying for an office manager position, you don’t need to include information about your experience as a food server or a cashier.
B. Using Clichés or Buzzwords
Another mistake that office managers make on their resumes is using clichés and buzzwords. Words like “team player”, “self-starter”, and “motivated” are overused and don’t give recruiters and hiring managers any real information about your skills and experience.
To avoid this mistake, be specific about your skills and experience. Instead of saying that you’re a “team player”, give an example of a time when you worked collaboratively with a team to achieve a specific goal.
C. Being Too Generic or Vague
Being too generic or vague on your resume is another mistake that office managers make. It’s important to remember that your resume is your chance to market yourself to potential employers. Being too generic or vague can make it harder for them to see what sets you apart from other candidates.
To avoid this mistake, be specific about your accomplishments and contributions. Use metrics and numbers to quantify your successes. For example, instead of saying that you “improved office efficiency”, say that you “streamlined office procedures, resulting in a 20% increase in productivity”.
D. Failing to Show Career Progression
Failing to show career progression is a mistake that many office managers make on their resumes. Employers want to see that you have grown and developed in your career over time. Failing to show career progression can make it look like you’re stagnant in your career.
To avoid this mistake, make sure to highlight your career progression on your resume. Include information about any promotions or increased responsibilities you’ve had over time. This will show that you’re capable of growing and developing in your career.
E. Lying or Exaggerating Qualifications
Finally, lying or exaggerating qualifications is a mistake that can have serious consequences. Recruiters and hiring managers will verify the information on your resume, and if they find out that you’ve lied or exaggerated, it can damage your reputation and make it harder for you to find a job in the future.
How to Stand Out in Your Office Manager Resume
In order to make your office manager resume stand out from the rest, it is important to add a personal touch. While your qualifications and experience are important, adding a personal touch can make a huge difference in how potential employers perceive you.
One way to add a personal touch is to incorporate a unique design or formatting style that reflects your personality. This can be as simple as using a unique font or color scheme. But always remember to keep it professional and appropriate for the type of organization you are applying to.
Another way to showcase your personal touch is by including a personal statement or objective. This statement should reflect your career goals and why you are particularly interested in a role as an office manager.
Beyond adding a personal touch, demonstrating a specific skill set is another way to make your office manager resume stand out. Rather than listing general skills like “communication” or “organization,” focus on highlighting specific skills that are particularly relevant to the position. For example, if the job posting emphasizes the need for proficiency in project management software, be sure to showcase your experience and skills in that area.
Emphasizing unique accomplishments is also a great way to set yourself apart from other candidates. Instead of simply listing your previous job duties, focus on highlighting specific achievements that demonstrate your value to previous employers. This could be anything from exceeding sales goals to improving office efficiency.
Incorporating visuals or graphics into your office manager resume can also be a powerful way to stand out. A well-designed chart or graph can help illustrate your accomplishments or showcase your skills in a way that is easily digestible for potential employers.
Finally, showing passion for the role is another key way to make your office manager resume stand out. In addition to showcasing your experience and skills, be sure to demonstrate your enthusiasm for the position and the organization you are applying to. This can be done through your personal statement, cover letter, or even the language you use in your resume.
Adding a personal touch, demonstrating a specific skill set, emphasizing unique accomplishments, incorporating visuals or graphics, and showing passion for the role are all effective ways to make your office manager resume stand out from the crowd. By taking the time to carefully craft your resume, you can position yourself as a strong candidate for this important role.
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Office Manager Resume Examples
Are you looking for tips for crafting a successful resume for an Office Manager position? Writing a resume can be a daunting task, but it doesn’t have to be. With this guide, you’ll learn the essential components of an Office Manager resume, as well as expert advice on how to write a resume that will set you apart from other applicants. We will provide you with plenty of examples of resumes to draw inspiration from and showcase your qualifications. With the right approach and the right information, you’ll be well on your way to creating a resume that will help you land the job of your dreams.
If you didn’t find what you were looking for, be sure to check out our complete library of resume examples .
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Office Manager
123 Main Street | Anytown, USA 99999 | Phone: (123) 456-7890 | Email: [email protected]
I am an experienced and knowledgeable Office Manager, with a long history of successfully managing and executing processes and procedures for small to medium- sized companies. I have a thorough understanding of administrative operations and have a proven track record of problem- solving and process improvement. My core skills encompass an in- depth knowledge of office duties, systems and procedures, as well as excellent organizational and communication skills.
Core Skills :
- Ability to prioritize tasks
- Strong organizational and problem- solving skills
- Proficiency with Microsoft Office Suite and other computer programs
- Excellent customer service and interpersonal communication
- Ability to work independently and meet deadlines
- Knowledge of office filing systems and procedures
Professional Experience : Office Manager, ABC Company, 2018 – Present
- Manage front office activities, including reception and visitor management
- Schedule, direct and supervise office staff
- Maintain office budgets and handle financial transactions
- Ensure compliance with company policies and procedures
- Develop and implement office procedures, systems and standards
- Provide administrative support for staff members and management
Education : Bachelor of Science in Business Administration, 2017 University of California, Los Angeles, CA
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Office Manager Resume with No Experience
Highly organized and motivated office manager with five years of experience working in busy office settings. Proven track record of effectively juggling multiple tasks, working with teams and ensuring deadlines are met. Seeking to leverage excellent organizational and communication skills with organization seeking an experienced office manager.
- Strong leadership and communication skills
- Excellent organizational abilities
- Proficient in Microsoft Office Suite
- High degree of accuracy and attention to detail
- Proficient in data entry and filing
Responsibilities
- Maintain office supplies and manage vendor relationships
- Manage and coordinate administrative functions
- Answer phones and direct calls
- Handle incoming and outgoing mail
- Greet and assist visitors
- Schedule and monitor appointments
- Maintain office and staff records
- Organize meetings and conferences
- Provide general administrative support as needed
Experience 0 Years
Level Junior
Education Bachelor’s
Office Manager Resume with 2 Years of Experience
Highly organized and self- motivated Office Manager with two years of experience in a professional environment. A proven leader with excellent interpersonal communication and problem- solving skills, who is capable of managing multiple projects simultaneously and ensuring the timely completion of all administrative tasks. Possesses a great work ethic with a passion for working with a team to exceed expectations.
- Strong organizational skills
- Exceptional communication skills
- Proficiency in Microsoft Office Suite
- Ability to manage multiple projects
- Excellent problem- solving skills
- Ability to meet deadlines
- Attention to detail
- Time management
Responsibilities :
- Supervising and coordinating the activities of office staff
- Ensuring the timely completion of administrative tasks
- Providing administrative support to colleagues and clients
- Liaising between departments and managing communication
- Answering phone calls and responding to emails
- Managing office supplies and updating records
- Implementing and updating office policies and procedures
- Developing and maintaining filing systems
Experience 2+ Years
Office Manager Resume with 5 Years of Experience
Highly organized and detail- oriented professional office manager with five years of experience ensuring smooth operations of administrative responsibilities. Proven ability to multitask efficiently, prioritize tasks and manage staff while providing excellent customer service. Posses advanced technological skills, strong problem solving skills and the ability to work both individually and as part of a team.
- Excellent organizational and management skills
- Ability to work independently and with a team
- Advanced technological skills
- Superior problem solving skills
- Exceptional customer service
- Strong communication skills
- Ability to multitask
- Accuracy and attention to detail
- Oversee and manage staff members
- Implement efficient office procedures and protocols
- Monitor office expenditure and handle all financial matters
- Handle customer inquiries and ensure customer satisfaction
- Compile and manage databases and filing systems
- Prepare presentations, reports and correspondence
- Manage office supplies and inventory
- Ensure compliance with all relevant policies and regulations
- Organize and plan office events and activities
Experience 5+ Years
Level Senior
Office Manager Resume with 7 Years of Experience
Dynamic and motivated Office Manager with 7 years of experience managing busy office environments. Experienced in designing and implementing business processes, developing staff and streamlining reporting systems. Excellent ability to grasp new concepts quickly and develop innovative solutions to increase efficiency. Experienced in managing delicate customer issues and ensuring customer satisfaction.
- Organisation and Time Management
- Staff Management and Training
- Process Improvement
- Business Reporting
- Data Analysis
- Office Administration
- Customer Service
- Supervising and coordinating all administrative staff
- Implementing and maintaining efficient filing systems
- Overseeing and managing day- to- day office operations
- Ensuring that all office equipment is properly maintained and serviced
- Developing and managing staff rotas, scheduling shifts and holidays
- Monitoring and ordering office supplies within budget
- Liaising with external vendors and suppliers
- Analysing operational data and producing accurate reports
- Supporting sales and marketing initiatives
- Managing customer relations and responding to queries and complaints
- Drafting and preparing business documents and contracts
Experience 7+ Years
Office Manager Resume with 10 Years of Experience
Hardworking and highly organized Office Manager with 10 years of experience overseeing office operations, facility management, and personnel administration. Highly skilled in organizing, planning, and prioritizing tasks to ensure business operations are running smoothly. Experienced in developing and implementing process improvement plans to increase operational efficiency. Excels at using strong organizational abilities to manage multiple projects and continuously meet deadlines.
- Facility Management
- Personnel Administration
- People Management
- Inventory Management
- Document Management
- Managed daily operations of the office and acted as the primary point of contact for all issues, inquiries, or problems.
- Ensured all administrative operations, such as filing, document management, and data entry were completed in a timely and efficient manner.
- Assisted in developing and implementing process improvement plans to increase operational efficiency.
- Managed and maintained the inventory, including ordering and stocking of supplies, and equipment.
- Coordinated and scheduled meetings, activities, and events.
- Developed and monitored budgets and maintained expense reports.
- Supervised and trained personnel.
- Developed and enforced office policies and procedures.
- Served as the safety liaison for the office, ensuring compliance with safety regulations.
- Provided outstanding customer service, resolving customer inquiries and complaints.
Experience 10+ Years
Level Senior Manager
Education Master’s
Office Manager Resume with 15 Years of Experience
A well- organized and highly motivated office manager with 15 years of experience in managing day- to- day operations within an office environment. Dedicated to streamlining processes and providing excellent customer service. Adept at juggling multiple projects and skilled in various software programs. Demonstrated ability to handle sensitive information with the utmost confidentiality.
- Staff management
- Multitasking
- Record keeping
- Office maintenance
- Software proficiency
- Cost control
- Problem- solving
- Customer service
- Oversee day- to- day operations in the office, including staff management, scheduling, record keeping, and budgeting.
- Ensure smooth operations by monitoring workflow, managing deadlines and resolving any potential issues.
- Maintain accurate records of office supplies, equipment, and other costs.
- Monitor and maintain office equipment, computers, and software programs.
- Manage and coordinate events, meetings, and travel arrangements.
- Establish and implement policies and procedures to maintain a professional office environment.
- Provide excellent customer service to internal and external clients.
- Perform general administrative duties, such as filing, photocopying, and data entry.
- Develop and implement efficient filing systems to store data and documents.
Experience 15+ Years
Level Director
In addition to this, be sure to check out our resume templates , resume formats , cover letter examples , job description , and career advice pages for more helpful tips and advice.
What should be included in a Office Manager resume?
The Office Manager is an important role in any business, as they are responsible for the overall management of the office. A strong Office Manager resume should reflect the candidate’s organizational and communication skills, as well as their ability to multi-task and manage multiple projects. Here are some of the key skills and qualifications that should be included in an Office Manager resume:
- Proven track record of managing and leading a professional office environment
- Knowledge of office administration, organization, and efficiency
- Ability to multitask and prioritize tasks to meet deadlines
- Excellent organizational and communication skills
- Proficiency in the use of office technology and software
- Strong customer service and problem-solving skills
- Ability to work independently and as part of a team
- Experience with budgeting and financial planning
- Experience with recruiting, hiring, and training staff
What is a good summary for a Office Manager resume?
A successful Office Manager resume should begin with a summary of your key skills and strengths. You should focus on your top qualifications, such as excellent organizational and interpersonal skills, proficiency in Microsoft Office Suite, and experience in developing efficient processes. Additionally, you may want to emphasize other abilities, such as your ability to build relationships with vendors and clients, your dedication to meeting deadlines, and your knowledge of office technology. Your summary should demonstrate how you can bring value to the company you are applying to.
What is a good objective for a Office Manager resume?
A great office manager resume should clearly articulate a candidate’s ability to effectively manage and support an office’s administrative functions. An ideal objective should focus on the candidate’s ability to foster strong relationships with employees and customers, meet operational deadlines, and demonstrate excellent organizational skills.
When crafting a resume objective, it is important to be clear and concise while highlighting the most important aspects of your skill set. A good objective should focus on the candidate’s ability to support the overall operations of an office, including customer service and administrative tasks.
A great office manager resume objective should focus on the following:
- Demonstrate excellent organizational and problem-solving skills
- Ability to manage multiple projects and deadlines
- Foster strong relationships with customers and employees
- Utilize effective communication to increase office efficiency
- Utilize technical knowledge to streamline processes and operations
- Monitor and manage office expenses
- Create and maintain effective filing systems
- Implement best practices for office operations
How do you list Office Manager skills on a resume?
A well-crafted resume for an Office Manager position should highlight a candidate’s ability to organize, prioritize, and manage tasks with accuracy and efficiency. In order to demonstrate your skills and qualifications, it is important to list relevant Office Manager skills throughout your resume.
When listing Office Manager skills on your resume, consider the following:
- Strong organizational and multitasking abilities: Office Managers are responsible for organizing and streamlining the workflow of their office, setting priorities, and managing multiple tasks simultaneously.
- Knowledge of administrative protocols: Office Managers should have a deep understanding of standard office protocols, including filing systems, document retention, mail management, and accounting practices.
- Excellent communications skills: Office Managers must be able to effectively communicate with colleagues, clients, and vendors, so excellent verbal and written communication skills are a must.
- Proficiency in MS Office: Office Managers should have a working knowledge of the Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
- Attention to detail: Office Managers must pay careful attention to detail in order to ensure accuracy and follow through on tasks.
- Customer service experience: Office Managers will often be the first point of contact for customers or clients, so experience in customer service or reception is a plus.
- Leadership abilities: Office Managers need to be able to provide direction, mentor employees, and remain calm and level-headed under pressure.
When listing Office Manager skills on your resume, be sure to include both hard and soft skills, emphasizing your ability to manage teams, communicate effectively, and keep the office organized. Highlighting your Office Manager skills will help you stand out as a qualified and capable candidate for the position.
What skills should I put on my resume for Office Manager?
An office manager plays a critical role in the organization of any office and needs a range of skills to be successful.
When constructing your resume for an office manager position, there are certain skills that you should include to make sure to stand out from the competition.
- Administrative: Office Managers are typically responsible for the day-to-day administrative tasks of an organization, such as filing and managing documents, managing schedules, and answering phone calls. To do this effectively, you must have a thorough knowledge of office procedures, protocols, and systems.
- Organizational: As an office manager, you must be able to stay organized and manage multiple tasks at once. You must be able to prioritize tasks and delegate tasks to other staff members.
- Communication: An office manager is often responsible for communicating with clients and other external parties. You must have excellent communication skills, both verbal and written.
- Technology: In today’s digital world, it is expected that an office manager be familiar with various computer programs and be able to troubleshoot technical issues quickly and effectively.
- Leadership: As an office manager, you may be responsible for managing a team of staff members. You must have strong leadership skills to be able to guide and motivate team members.
By emphasizing these skills in your office manager resume, you will be able to demonstrate to employers that you have the necessary qualifications for the position.
Key takeaways for an Office Manager resume
Writing a resume as an office manager can be daunting. As an office manager, you may have several skills and abilities that employers are looking for. However, this can make creating a resume overwhelming. Here are some key takeaways you should keep in mind when creating your office manager resume:
- Highlight Your Relevant Experience: When you are writing your resume, be sure to highlight your relevant experience. This could include any previous office management roles and any additional experience that is related to the position. This will help your resume stand out to potential employers.
- Utilize Keywords: Make sure you use keywords throughout your resume. This will help you get past any automated resume scanners and help your resume stand out to potential employers. This can include common office management terms, such as calendar management, budgeting, filing systems, or any other terms that are relevant to the position.
- Show Your Accomplishments: Your resume should be a reflection of your successes. When you are writing your resume, make sure to include any accomplishments or successes you had while in previous office manager roles. This could include any cost savings you implemented, or any projects you successfully completed.
- Include Soft Skills: As an office manager, you will need to demonstrate a variety of soft skills, such as communication, problem solving, and team building. When you are writing your resume, make sure to emphasize these skills. This will demonstrate to potential employers that you have the skills needed to be a successful office manager.
By following these key takeaways for an office manager resume, you will be able to create a resume that stands out to potential employers and make a lasting impression.
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12 Office Manager Resume Examples for 2024
Crafting a strong office manager resume opens doors to broad career opportunities. This article unveils proven examples and strategic advice to help job seekers showcase experience, skills, and achievements. Expect guidance on relevant industry jargon and clear, straightforward tips to enhance your resume in the eyes of a hiring manager.
- 10 Oct 2024 - 1 new resume template (Business Operations Manager) added
- 24 Aug 2024 - 1 new section (Show leadership on your resume) added
- 07 Aug 2024 - 1 new resume template (Office Manager with Financial Administration Specialization) added
Next update scheduled for 26 Oct 2024
Here's what we see in top office manager resumes.
Highlighting Impact With Numbers : In strong resumes, numbers show your impact clearly. You might mention a 20% reduction in supply costs , 25% faster report processing , 30% improvement in scheduling efficiency , or 50% decrease in customer complaints .
Matching Skills With Job Description : Include skills you have that are also in the job description. For example, budget management , Microsoft Office proficiency , inventory control , data entry , and CRM software .
Automation And Technology Adaptation : Office managers are embracing tech tools to be more efficient. Show this by including implemented electronic filing or transitioned to cloud storage .
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Office Manager Resume Sample
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Upload your resume now for an unbiased assessment. You'll get instant feedback on how to improve your resume and make it more effective for landing interviews.
Office Manager with Human Resources Specialization Resume Sample
Position your education smartly.
For an office manager, it is important to show your qualifications clearly. If you have recent educational achievements like a master's degree or specialized certification, place your education section at the top of your resume. This signals to employers why there may be a gap in your employment history. But if you have years of work experience, list your education after your experience. This helps employers see your hands-on skills quickly.
Your education section should include the degree earned, the institution's name, and graduation date. For someone applying to be an office manager, relevant coursework or certifications in business administration, management, or similar fields can make your resume stand out.
Administrative Supervisor Resume Sample
Demonstrate leadership in your role.
Being an office manager requires strong leadership. Your resume should show instances where you have led teams or projects. Have you ever introduced a new system or process that improved office efficiency? These are key experiences that can set you apart in your field.
Also, conflict resolution is a significant part of managing an office. If you have experience mediating disputes or facilitating a positive work environment, be sure to include these examples. Good leadership in these situations can show your potential for leading a team in an effective and harmonious way.
Senior Office Manager Resume Sample
Keep your resume concise.
A one-page resume is ideal if you are in entry-level or mid-level management. This length forces you to focus on your most important experiences and skills. When applying for an office manager position, highlight your leadership, organizational, and communication skills. If you have more than 10 years of experience or are applying for a senior position, a two-page resume is acceptable.
Make sure every line on your resume adds value. If space is tight, consider dropping less relevant information like outdated education details or unrelated work experiences. For an office manager role, key skills and recent job responsibilities should take priority.
Junior Office Administrator Resume Sample
Understand office manager essentials.
Office managers often need a mix of technical and people skills. Show your expertise in office software like Microsoft Office or Google Workspace. Also, highlight your experience with office equipment and any processes specific to managing a workplace. These details will show employers you have the practical skills needed for managing an office effectively.
Also, customer service experience can be very beneficial. As an office manager, you will deal with people often. Showing that you can handle customer interactions well will prove that you are good at managing different aspects of an office environment.
Executive Assistant aspiring to be Office Manager Resume Sample
Beat the resume system.
When you apply for an office manager job, your resume might first be read by a computer, not a person. This is because many companies use Applicant Tracking Systems (ATS) to help them look at resumes. To make sure your resume gets seen by hiring managers, you need to make it ATS-friendly.
Here are some simple tips to help you:
- Use standard job titles like 'office manager' rather than creative ones. This helps the ATS recognize your experience.
- Include keywords from the job description. Look for skills related to office management, such as 'scheduling' or 'budget management,' and add them to your resume.
Office Manager with Technology Integration Specialization Resume Sample
Customize your resume details.
When you apply for an office manager job, you must show you fit that role. Your resume should reflect the skills and tasks specific to managing an office. Think about what makes you good at planning, leading, and keeping things organized.
- Include software you've used to keep track of tasks and schedules. Example: Proficient in Microsoft Office Suite and Google Workspace for scheduling and document management .
- Show times you have led a team. Example: Managed a team of 5 administrative staff, improving office efficiency by 20% .
- If you come from a different job, find matched tasks. For example, if you organized events, explain how this involves good planning and people skills, just like an office manager needs.
Facilities and Operations Manager Resume Sample
Key skills for effective office managers.
As an office manager, certain skills can make you stand out in your resume. Below is a list of skills that are relevant to your role. You don’t need to have them all, but consider the ones that match your experience and the job you want.
- Project management
- Financial reporting
- Inventory management
- Microsoft Office
- Database management
- Human resources management
- Records management
- CRM software
Include these skills in a dedicated section on your resume. Many companies use systems to check resumes for certain keywords, so this can help yours get noticed. When listing skills, be specific. For example, instead of 'knowledge of office software,' say 'proficient in Microsoft Excel, Word, and PowerPoint.' This shows clearly what you can do.
Think about the type of office you want to manage. If it's a medical office, skills in medical billing or Electronic Health Records (EHR) might be important. For a tech company, being skilled in IT troubleshooting or software implementation might be key. Tailor your skills to the job you are applying for.
Office Administrator Resume Sample
Quantify your office impact.
As an office manager, showing your impact with numbers can make your resume stand out. You should think about how your work has improved the office. To do this, look for numbers that show how you helped the office save time or money, or how you made things run smoother.
Here are ways you can measure your success:
- Did you negotiate with vendors to lower costs? Track the percentage you saved the office.
- How many employees did you oversee? This shows the scale of your management.
- Did you implement a new filing system that saved time? Estimate the time saved per week.
- Record any increase in office productivity after you started a new process or system.
- Did customer support issues go down? By what percentage did you reduce them?
- Track the number of projects you managed at once.
- Did you train staff? How many and what was the improvement in their performance ?
- If you managed budgets, by how much did you reduce office expenses? Show cost savings in dollars .
Remember, if you are not sure about exact numbers, you can give a good estimate. Think about before and after you made changes. How did things get better? Use these numbers to show how valuable you are.
Senior Administrative Manager Resume Sample
Show leadership growth.
As an office manager, showing your career growth on your resume can make a strong impact. If you've moved up the ranks, include these details to demonstrate your leadership skills.
- For promotions, list your previous and current job titles with dates to show your progression. For example, 'Promoted from administrative assistant to office manager in 2020.'
- If you've led any projects or teams, mention the number of people you managed or the outcome of the projects. For example, 'Led a team of 5 in implementing a new filing system that improved document retrieval times by 30%'.
Think about times you've taken charge or helped improve processes. These are good examples of leadership. Even if you're unsure, consider times you trained new staff or managed office supplies. Such responsibilities show leadership too.
Administrative Operations Specialist Resume Sample
Show leadership on your resume.
When you apply for an office manager role, showing that you have led a team or been promoted is key. You want to make it easy for hiring managers to see your leadership skills. Think about times when you took charge of a project or guided colleagues. Even if you're not sure, these tips can help you.
- Include specific job titles and the dates you held them, especially if they show a clear path of advancement. For example, 'team leader, 2018-2019; assistant office manager, 2019-2020.'
- List any leadership training or management courses you've completed under a dedicated 'education' or 'professional development' section.
Also, consider how you have made improvements or positive changes in your workplace. Have you implemented a new system or organized an event? These can be signs of leadership too. Include them in your resume with clear outcomes:
- 'Introduced a digital filing system that reduced document retrieval time by 30%.'
- 'Organized a team-building event that improved office morale as shown in employee satisfaction surveys.'
Office Manager with Financial Administration Specialization Resume Sample
Show leadership in your role.
As an office manager, showing you've been a leader is key. Think about times you've guided a team or managed a project. This will help employers see you can handle responsibility. You might not have had the title of 'leader,' but there are other ways you've shown these skills.
- If you led a project, say 'Led a team of four to reorganize company filing system, improving retrieval times by 30%.'
- For a promotion, use 'Promoted from administrative assistant to office manager within two years due to strong performance and leadership skills.'
Even small examples can show you have leadership qualities. For instance, if you trained new staff or were the go-to person for solving office issues, these are signs of leadership. Use phrases like:
- 'Trained five new employees in office procedures and software.'
- 'Selected as point person for coordinating office events and schedules.'
- Business Operations Manager Resume Examples
- Key Account Manager Resume Examples
- Talent Acquisition Manager Resume Examples
- Community Manager Resume Examples
- Agile Project Manager Resume Examples
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Essential Elements of a Medical Office Manager Resume
- Oct 19, 2024
In today’s competitive job market, a well-crafted resume can be the key to landing your dream role.
Whether you’re just starting out or looking to update your medical office manager resume , understanding what employers are seeking can make a significant difference.
In this article, we’ll explore top resume examples for medical office managers and provide actionable tips to help you stand out from the crowd.
Medical office manager resume examples
- Practice manager resume
- Medical office administration resume
- Experienced medical office manager resume
- Entry-level medical office manager resume
Medical practice office manager resume sample
Medical office manager resume template, resume for a medical office manager | plain text.
Name: Sarah Thompson Phone: (555) 123-4567 Email: [email protected] Location: Austin, TX Summary Experienced Practice Manager with over 13 years of leadership in healthcare settings, specializing in optimizing practice operations, improving patient care, and managing multidisciplinary teams. Professional Experience Practice Manager St. David's Healthcare, Austin, TX March 2016 – Present Lead a multidisciplinary team of 50+ staff in a high-volume orthopedic practice, enhancing overall efficiency by 25%. Develop and implement patient flow optimization strategies, reducing wait times by 30%. Manage annual budgets of $10 million, ensuring financial health and cost-effectiveness. Spearhead the integration of a new EHR system, resulting in a 20% increase in documentation accuracy. Cultivate a patient-centric culture, improving satisfaction scores by 15%. Assistant Practice Manager Seton Medical Center, Austin, TX June 2011 – February 2016 Assisted in the daily operations of a large cardiology practice with over 20 physicians. Coordinated scheduling, billing, and compliance, maintaining a 98% accuracy rate in medical coding. Managed vendor relationships, negotiating contracts that saved the practice $150,000 annually. Led staff training sessions on customer service, boosting team performance and patient engagement. Education Master of Healthcare Administration (MHA) Texas State University, San Marcos, TX 2010 – 2012 Bachelor of Science in Health Administration University of Texas at Austin, TX 2006 – 2010 Certifications Certified Medical Practice Executive (CMPE) Medical Group Management Association (MGMA), 2014 Lean Six Sigma Green Belt American Society for Quality (ASQ), 2017 Skills Healthcare Operations Management Budgeting and Financial Planning Team Leadership and Development EHR System Implementation (Epic, Cerner) Patient Flow Optimization Regulatory Compliance Community Involvement Volunteer Coordinator, Austin Food Bank Organized volunteer schedules and coordinated food distribution efforts, contributing to feeding over 5,000 families annually. Mentor, Texas State Healthcare Administration Program Provided guidance and mentorship to graduate students pursuing careers in healthcare management.
Strong sides of this medical office manager resume:
- It highlights specific improvements in efficiency, patient satisfaction, and financial management, all backed by concrete percentages and figures.
- The inclusion of certifications demonstrates a commitment to professional development and technical skills .
- The addition of volunteer work and mentorship roles portrays the candidate as someone who is committed to developing others in the field.
- Choose a professional and readable font such as Arial, Calibri, or Times New Roman.
- Use 10 to 12 points for the main text. For headings, you can use 14 to 16 points.
- Ideally, keep your resume to one page , especially if you have less than 10 years of experience.
- Use 1-inch margins on all sides. If you need to fit more content, you can adjust them slightly but avoid going below 0.75 inches.
- Maintain consistent formatting throughout the document (e.g., font size, bullet points).
- Ensure there are no typos or grammatical errors.
- Avoid excessive of colors or graphics. Stick to a clean look .
To ensure a professional-looking application, using an online resume builder can be highly effective.
Resume Trick offers a wide range of pre-designed templates tailored for various roles. The service automatically handles font styles, sizes, and spacing, reducing the risk of inconsistencies.
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Medical office administration resume example
Sample medical office administrator resume.
Name: Jonathan Martinez Phone: (555) 987-6543 Email: [email protected] Location: Chicago, IL Objective Detail-oriented Medical Office Administrator with 10+ years of experience in managing administrative functions in busy healthcare settings. Seeking a position at Northwestern Medicine to ensure seamless office operations and exceptional patient service. Professional Experience Medical Office Administrator Rush University Medical Center, Chicago, IL January 2018 – Present Oversee the daily administrative operations of a multi-specialty practice, ensuring smooth workflow across departments. Manage patient scheduling, billing, and insurance verification processes, achieving a 98% accuracy rate. Coordinate with clinical staff to maintain high standards of patient care and service. Supervise a team of 10 administrative staff, providing training and performance evaluations. Implemented a new appointment reminder system, reducing no-show rates by 20%. Medical Administrative Assistant University of Chicago Medicine, IL August 2014 – December 2017 Assisted in patient intake, scheduling, and medical records management for a busy family medicine practice. Processed insurance claims and managed patient billing inquiries, maintaining a high level of accuracy. Coordinated with external vendors for office supplies and equipment maintenance. Provided front desk support, ensuring a welcoming and professional environment for patients. Education Bachelor of Science in Health Administration DePaul University, Chicago, IL 2010 – 2014 Skills Office Administration Patient Scheduling and Billing Insurance Verification Staff Supervision Medical Records Management Customer Service Certifications Certified Medical Administrative Assistant (CMAA) National Healthcareer Association (NHA), 2015 Professional Development Advanced Healthcare Administration Workshop American College of Healthcare Executives (ACHE) Completed an intensive workshop focused on leadership, financial management, and healthcare ethics, 2022. HIPAA Compliance Training Rush University Medical Center Annual training completed with an emphasis on recent updates in healthcare privacy laws, 2018 – Present. Languages Spanish (Fluent) French (Conversational)
Here are a few reasons why this example of a medical office manager resume will impress recruiters:
- The objective aligns well with the role the candidate is seeking, making it easy for employers to see their fit for the position .
- The document includes ongoing professional development and compliance training, showing dedication to staying current with industry standards and regulations.
- Fluency in Spanish and conversational skills in French add value, improving patient communication and service delivery.
A summary provides a concise overview of your qualifications, skills, and accomplishments. This is particularly useful if you have significant experience in medical office management.
- It emphasizes what you bring to the role , showcasing your abilities and how they align with the employer’s needs.
Sample resume summary for medical office managers: Experienced Medical Office Manager with over 8 years in managing administrative functions and improving patient satisfaction. Proven track record in streamlining office operations, optimizing scheduling systems, and leading a team to achieve high levels of efficiency and compliance.
An objective focuses on your career goals and how you hope to grow within the role. It’s useful if you’re transitioning into medical office management from a different field.
- It clearly states your intention and what you aim to achieve in the role.
Medical office manager resume objective example: Seeking a Medical Office Manager position where I can leverage my strong organizational skills and passion for healthcare to contribute to efficient office operations and improved patient care.
Experienced medical office manager resume sample
Experienced medical office manager resume template, resume for experienced medical office managers | text version.
Name: Emily Rogers Phone: (555) 456-7890 Email: [email protected] Location: Los Angeles, CA Objective Seasoned Medical Office Manager with over 16 years of experience in leading operations in fast-paced healthcare environments. Adept at managing staff, optimizing office workflows, and ensuring regulatory compliance. Seeking a leadership role at Cedars-Sinai Medical Center. Professional Experience Medical Office Manager UCLA Health, Los Angeles, CA May 2013 – Present Manage the administrative operations of a high-volume dermatology practice, overseeing scheduling, billing, and patient relations. Supervise a team of 15 administrative and support staff, driving improvements in efficiency and patient satisfaction. Ensure compliance with HIPAA and other healthcare regulations, conducting regular training sessions for staff. Developed a comprehensive office policy manual, standardizing procedures across all locations. Collaborated with physicians to streamline patient intake processes, reducing wait times by 35%. Office Coordinator Kaiser Permanente, Los Angeles, CA June 2008 – April 2013 Coordinated office operations for a large internal medicine practice, handling scheduling, records, and patient inquiries. Trained and supervised front office staff, improving customer service and reducing errors in patient records. Assisted in the implementation of a new practice management software, improving data accuracy and accessibility. Managed office inventory, negotiating with vendors to reduce costs by 10% annually. Education Associate Degree in Healthcare Administration Los Angeles City College, CA 2006 – 2008 Skills Office Management Team Leadership Regulatory Compliance (HIPAA) Patient Relations Process Improvement Practice Management Software (Athenahealth, Epic) Awards & Recognitions Employee of the Year, UCLA Health Awarded for outstanding leadership and commitment to patient care, 2018, 2023. Best Practice Implementation, Kaiser Permanente Recognized for successfully implementing a new patient scheduling system that improved overall efficiency by 20%, 2012.
This sample medical office manager resume is effective for several reasons:
- It emphasizes experience with healthcare regulations, which is essential for ensuring that the practice operates within legal standards.
- The awards and recognitions provide strong validation of performance and leadership capabilities .
- The candidate has a long track record in office management, which is crucial for senior roles.
The skills section provides hiring managers with a quick snapshot of your abilities and how well they align with the job requirements. This is particularly important given the high volume of resumes employers often review.
- Hard skills are specific, teachable abilities that are typically quantifiable and often acquired through education, training, or experience.
- Soft skills are interpersonal attributes that facilitate effective communication and interaction with others.
Medical office manager resume hard skills:
- Proficiency in Electronic Health Records (EHR) systems
- Medical billing and coding
- Patient scheduling software
- Knowledge of HIPAA regulations
- Office management systems
- Insurance claims processing
- Medical transcription
- Data entry and database management
- Appointment scheduling
- Understanding of medical terminology
Soft skills for a medical office manager:
- Communication
- Organizational skills
- Time management
- Problem-solving
- Conflict resolution
- Customer service
- Team collaboration
- Adaptability
- Attention to detail
Beginner medical office manager resume example
Entry-level medical office manager resume sample.
Name: Jessica Lee Phone: (555) 654-3210 Email: [email protected] Location: Orlando, FL Objective Enthusiastic and organized healthcare professional with strong administrative skills, seeking an entry-level Medical Office Manager position at AdventHealth Orlando. Committed to supporting efficient office operations and delivering exceptional patient care. Professional Experience Medical Administrative Assistant (Intern) Orlando Health, Orlando, FL June 2023 – August 2023 Provided administrative support to the front office, including scheduling appointments and managing patient records. Assisted with billing and insurance verification, ensuring accurate processing of patient information. Maintained a clean and organized office environment, supporting overall efficiency. Greeted and assisted patients, ensuring a positive and welcoming experience. Shadowed the office manager, gaining insight into management responsibilities. Receptionist Lake Nona Family Medicine, Orlando, FL September 2022 – May 2023 Handled front desk operations, including answering phones, scheduling appointments, and managing patient check-in/check-out. Supported the medical team by preparing patient charts and ensuring timely flow of patients. Managed office correspondence, including emails and mail, ensuring prompt responses. Provided basic information to patients regarding office policies and procedures. Education Bachelor of Science in Healthcare Management University of Central Florida, Orlando, FL 2020 – 2024 Skills Office Administration Patient Scheduling Billing and Insurance Verification Customer Service Healthcare Software (Cerner, NextGen) Certifications CPR and First Aid Certified American Red Cross, 2024 Extracurricular Activities President, UCF Healthcare Management Club Led a team of 20 students in organizing healthcare workshops and networking events with local professionals, 2021 – 2022. Volunteer, Shepherd's Hope Free Clinics Provided administrative support and patient intake assistance, helping uninsured patients access healthcare services. Capstone Project Project Title: "Improving Patient Scheduling Efficiency in Outpatient Clinics" Description: Conducted research and developed a proposal to optimize patient scheduling processes using Lean methodologies, which was presented to Orlando Health executives as part of my capstone project.
Why is this medical office manager resume effective?
- The candidate has a relevant degree in Healthcare Management, which provides a solid foundation for an entry-level role in this field.
- The inclusion of a recent internship shows that the person has practical, hands-on experience.
- Extracurricular activities indicate leadership potential and a proactive attitude.
Many positions have specific educational requirements or preferences, such as a degree in healthcare, business administration, or a related field. Detailing your education ensures that you meet or exceed these requirements.
List the degree(s) you have achieved, along with the name of the institution , its location (city and state), and graduation date.
Include any relevant certifications , such as Certified Medical Office Manager (CMOM), Certified Professional Coder (CPC), or Certified Administrative Professional (CAP).
If you have attended workshops, seminars, or additional training relevant to the field, mention these to show ongoing professional development.
Start with your most recent or current job and work your way backward. This format highlights your career progression and keeps your most relevant experience at the top, where hiring managers will see it first.
Key details for each job:
- Job title . Clearly state your professional title ( e.g., Medical Office Manager ).
- Company . Include the name of the medical facility or organization and the city and state where you worked.
- Dates of employment . Provide the month and year of your start and end dates ( e.g., May 2018 – April 2021 ). If you’re still in the role, use "Present" as the end date.
List your key duties and responsibilities in bullet points . Focus on those that are most relevant to the role.
Highlight your accomplishments within the job. Use quantifiable metrics when possible.
Crafting a standout medical office manager resume involves highlighting your unique blend of administrative prowess and healthcare knowledge.
By using targeted examples and following the outlined tips, you can effectively showcase your skills and experience. Tailoring your application to align with job descriptions and focusing on quantifiable achievements will enhance your chances of securing an interview .
Remember, a polished resume is your first step toward a successful career in medical office management.
Amanda Baker
Certified Professional Resume Writer
Amanda Baker is a Certified Professional Resume Writer (CPRW) and career coach with over a decade of experience crafting compelling resumes and career marketing tools. As a black resume writer, Amanda brings a distinctive perspective to her work, guided by her commitment to nurturing the next generation of job seekers. Her ultimate goal is to equip young professionals with the skills and knowledge to confidently navigate the competitive job market.
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Preparing For Your Office Manager Interview: Key Questions And Answer Tips
8 min read · Updated on October 22, 2024
Make sure you're ready to answer common interview questions for office managers!
Office Managers play a vital role in any business environment, providing key administrative expertise, operational oversight, and team support. To land a job in this exciting field, candidates need to be able to navigate a complex array of interview questions for office managers that are designed to assess everything from communication and organizational skills to leadership and interpersonal abilities.
In this guide, we'll examine some of the most common office management interview questions you may encounter during your Office Manager interview. We'll also provide some excellent tips and example answers that you can use to help you respond in a compelling way.
What Types of Office Manager interview questions can you expect?
Because office managers are tasked with such a wide range of responsibilities, most candidates can expect to be asked several different types of office management interview questions. Typical interviews for an office manager will include questions from any of the following categories:
Behavioral Office Manager interview questions
This category of questions can help interviewers understand how you've managed challenges in the past, which can provide insight into how you'll perform in the future. You may be asked to relate stories about achievements, mistakes, or lessons learned.
Technical Office Manager interview questions
Employers may also ask questions that are designed to assess your proficiency with various office management systems, ability to solve technical problems, and overall familiarity with software, hardware, and other technology.
Team management and coordination Office Manager interview questions
These critical questions can help interviewers evaluate your leadership, management, and team skills. Questions may focus on everything from your team building and organizational skills to delegation, morale maintenance, and other interpersonal abilities.
Related reading : 20 Hard Interview Questions and Answers
Tips to help you prepare for business Office Manager interview questions
Before we examine some common Office Manager interview questions and possible answers, it might be helpful to consider some strategies and tips you can use to prepare for your interview. In addition to studying and preparing some sample answers for the interview, you should also:
Spend time researching the job role and the company's culture and work style. Your responses to common questions will be a lot more compelling if you've done your homework and can tailor each answer to align with the firm's values and overall team dynamic.
Make sure you're prepared to discuss important Office Manager responsibilities, including tasks as diverse as managing scheduling, maintaining relationships with vendors, overseeing human resource concerns, organizing teams, and delegating project assignments.
Figure out which questions you can ask the interviewer . These questions should demonstrate your interest in the job and the company and signal that you're interested in a long-term role with the firm.
Develop several stock answers that focus on your past achievements. At some point, you'll be asked a behavioral or situational question, and you'll need to be able to quickly relay a story that shows how you've resolved various challenges in the past. The STAR method can be helpful since it provides a simple formula for constructing these types of answers.
Related reading : Using the STAR Method in Job Interviews: A Strategy Guide
Examples of common Office Manager interview questions and answers
To help you prepare for your job interview, we've compiled some example interview questions that you're likely to encounter. In addition to those questions, we've also included some sample answers that you can reference as you create your own responses.
Technical Office Manager interview questions and answers
1. what types of office management software have you used in the past.
“I've used a variety of office management tools, including Office Suite, various project management platforms like Trello, accounting software, and CRM programs. I've found that I'm adaptable and able to quickly develop proficiency with any new productivity and organizational tool.”
2. Do you have any experience with office finance management?
“Throughout my career, I've been responsible for managing budgets, controlling expenses, analyzing finance reports, negotiating vendor contracts, and overseeing account transactions. In my current role, I've been credited with reducing office costs by 12% thanks to my ability to identify waste.”
3. Tell me about a time when you implemented new systems or processes to improve efficiency.
“When I took over the Office Manager duties at ABC Corp., one of the first changes I implemented was a digital document organizational system. By digitizing our records, we were able to streamline information sharing and data storage and retrieval, reducing costs while improving overall productivity.”
Behavioral Office Manager interview questions and answers
4. how have you managed employee disagreements, customer complaints, and other conflicts in the office.
“I had to deal with a major ongoing conflict between team members just last year. After speaking to both parties separately, I realized that we needed a private meeting to hash out the underlying issues that were causing the conflict. Once we achieved that goal, we were able to work on fostering better communication. Today, they're two of our most productive team members and are consistently on the same page.”
5. Describe a time when you needed to adapt to unexpected changes in the workplace.
“My last employer purchased a rival company and decided to merge the two entities without giving us much prior notice. In my role as Office Manager, I was tasked with the job of combining the central office's processes and teams, with the expectation that both units would be brought into alignment within six weeks. Fortunately, I have experience in process development and team integration – skills that enabled me to achieve that goal a week early.”
6. What's been your biggest failure as an Office Manager?
“I was brought in to reorganize a failing office several years ago. Unfortunately, the company had not been transparent with me, and I soon discovered that the problem was far greater than they had let on. The job ended up taking twice as long as I had expected. That experience taught me to do my due diligence and ask more probing questions to avoid unexpected challenges.”
Team coordination and leadership interview questions and answers
7. can you describe your leadership style.
“I've always found that motivation is vital for getting the most out of my team, so I've tended to rely on an inspirational style of leadership. That requires a simple focus on maintaining a positive work environment that encourages communication, collaboration, and employee empowerment.”
8. What techniques do you use to maintain effective communication in the office?
“Clear and effective communication is a vital part of any successful office culture. Over time, I've learned that the best way to build and maintain effective lines of communication is to establish clear processes and procedures that encourage information sharing and collaboration. Those clear standards can be used to enhance employee engagement, maintain morale, and improve job satisfaction – all of which contribute to a more open and positive workplace environment.”
9. What strategies do you use to organize your own time so that you can better manage your teams and their daily goals?
“I rely on a host of project management, scheduling, and task prioritization tools to help me keep things organized. That structured approach to organization keeps me on task so that I can focus on the aspects of my role that directly contribute to my team's success – using daily office briefings and weekly meetings to update and direct everyone. That helps to ensure that we're all constantly aligned with our individual and group responsibilities and broader collective mission.”
General Office Manager interview questions you need to know
Of course, you're also likely to encounter any of a number of generic interview questions, so make sure that you're prepared to answer those, too. These general questions can include things like:
Tell me about your career goals.
Why did you apply for this job?
Where do you see yourself in five years?
Why did you leave your last job?
Why should we hire you?
What motivates you?
Tell me about your strengths.
What are your weaknesses?
If you're interested in preparing for those common questions, simply click on the links provided and review our experts' great tips, example questions, and possible answers.
Learn how to answer these Office Manager interview questions and boost your job search success!
You only get one chance to make a perfect first impression when you're applying for a new job. Fortunately, you can increase your odds of job search success by preparing to answer the most common interview questions for office manager interviews. Good luck with your next interview!
For more assistance with Office Manager interview questions or other interview preparation needs, just reach out to our interview coaching experts today!
Recommended reading:
How to Interview for a Management Position Without Experience
How To Prepare for Company Culture-Fit Interview Questions
10 Tips to Help You Prepare for an Interview
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Template 12 of 13: Assistant Office Manager Resume Example. An assistant office manager offers administrative support to the executives and the rest of the office staff. Your tasks may include scheduling meetings and travel, maintaining supplies, assisting with events or projects, handling correspondences, etc.
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Microsoft Office. John Smith. Chicago, IL 771-555-0100 [email protected]. Experienced Office Manager with 11 years in the industry and a background in management for tech, retail and real estate companies. Outstanding skills in leadership, conflict resolution and decision-making. Sandbar College.
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Here's are two summaries for office manager resume samples: Office Manager Resume Example: Summary Good Example Detail-oriented office manager with 4+ years of experience handling administrative tasks, payroll, and filing systems for busy, mid-sized company. Enhanced file flow through overhaul of documentation storage which led to a 15% ...
Full Name. Title - In this case, "Office Manager". Phone Number - Check this carefully. Email Address - Use a professional email address ([email protected]), not a personal one ([email protected]) (Optional) Location. Correct Example: Peter Fakester - Office Manager. 101-358-6095. [email protected].
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Managed chemical levels and consistent testing practices to maintain a safe swimming environment in both the indoor and outdoor pools. Brittany Jones. (123) 456-7890. [email protected]. 123 Address Rd, Anywhere, USA. Profile. Eager new graduate with management, administrative and organizational skills.
Time Warp • Las Vegas, Nevada. April 2017. Assisted in the training of 3 new office staff. Maintained a knowledge base of company products and services, increasing sales by $10,000 through upsells. Managed an inventory of over 200 office supplies, providing assistance with orders for 3 new staff members. Trained 2 new office receptionists and ...
A. Resume Example 1: Experienced Office Manager. If you have several years of office management experience under your belt, this resume example is for you. Here are some of the highlights of this office manager's experience: 8+ years of experience as an office manager in a fast-paced environment. Experience managing a team of 10+ employees.
An office manager resume sample better than 9 out of 10 other resumes. How to write an office manager resume that will land you more interviews. Tips and examples of how to put skills and achievements on an office manager's resume.
John Doe. Office Manager. 123 Main Street | Anytown, USA 99999 | Phone: (123) 456-7890 | Email: [email protected]. I am an experienced and knowledgeable Office Manager, with a long history of successfully managing and executing processes and procedures for small to medium- sized companies.
The role of office manager is so varied that it is important your resume contains a good mix of hard and soft skills - with a few real-life examples where possible. The longer format examples can be included in your employment history sections with shorter words and phrases (sometimes repeated) in the specific CV skills section.
For example, budget management, Microsoft Office proficiency, inventory control, data entry, and CRM software. Automation And Technology Adaptation: Office managers are embracing tech tools to be more efficient. Show this by including implemented electronic filing or transitioned to cloud storage. Example #1.
Good office managers are a sought-after commodity, and are thus compensated handsomely. According to the Bureau of Labor Statistics, the median salary for office managers is $90,050. The catch is, typical requirements for this role include a bachelor's degree and several years of experience.
Entry-level medical office manager resume sample. Name: Jessica Lee Phone: (555) 654-3210 Email: [email protected] Location: Orlando, FL . Objective. Enthusiastic and organized healthcare professional with strong administrative skills, seeking an entry-level Medical Office Manager position at AdventHealth Orlando. Committed to supporting ...
Office Assistant Resume: Crafting a standout Office Assistant resume is essential for landing your dream job in a competitive market. This comprehensive guide offers valuable insights, sample templates, and real-life examples to help you showcase your skills and experience effectively.
Examples of common Office Manager interview questions and answers. To help you prepare for your job interview, we've compiled some example interview questions that you're likely to encounter. In addition to those questions, we've also included some sample answers that you can reference as you create your own responses.