assignments requires third party cookies to be enabled

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Allowing third-party cookies so tools can load in canvas.

Canvas integrates with many external tools, such as the Seating Chart tool, Zoom, Kaltura, Atomic Assessments, publisher content, and more. All of these require third-party cookies to load inside of Canvas, but sometimes browser security settings are configured to block third-party cookies. Blocked cookies are the primary reason certain tools in Canvas do not load for some users. Listed below are steps for allowing third-party cookies from specific sites across various popular Internet browsers.

On This Page

Chrome and edge.

Use these steps to exempt specific sites from third-party cookie blocking in both the Chrome and Edge browsers. Note that the screenshots below are from Chrome on a Mac. The links and buttons will be the generally same, but the appearance may be a bit different between Chrome vs. Edge and Mac vs. Windows.

Login to your Canvas course and navigate to the page or tool that is not loading properly.

Click the Lock Icon at left side of the address bar.

Click the Cookies link near the bottom of the menu that appears.

Click the Blocked tab.

Click on the site that needs to be allowed.

Common sites you may need to allow include (and are not limited to):

• elearn.usu.edu (seating chart tool)
• applications.zoom.us (Zoom)
• 1530551-1.kaf.kaltura.com (Media Gallery)
• learnosityconnector.atomicjoltapps.com (Atomic Assessments)
• app.myeducator.com (MyEducator)

Click Allow , and then click Done.

Reload the page.

Use these steps to exempt Canvas and all integrated tools from Enhanced Tracking Protection.

Click the Shield Icon at left side of the address bar.

Toggle the switch to  off for Enhanced Tracking Protection for this site .

Safari: No site-specific solution

The Safari browser does not provide an option to allow third-party cookies from specific sites. Instead, Safari users must go to Preferences and then to the Privacy tab and opt whether or not to block all cookies. Changing this setting affects Safari's treatment of cookies on all sites. Using a browser besides Safari is recommended when using a tool that is integrated with Canvas.

Canvas - Enable Third Party Cookies for Course Creation

In order to create your Canvas course, you’ll need to configure your browser to accept third-party cookies. This page explains how to do this based on which browser you are using. When you are finished, visit the Create Course Tutorial to learn how to create your Canvas course.

Visit Clear, enable, and manage cookies in Chrome and scroll down to  "Change Your Cookie Settings" . Ensure you are NOT blocking third-party cookies.

Follow the tips mentioned in Firefox’s unblocking cookies article.

Visit Manage cookies and website data in Safari on Mac for information on how to access your cookie settings on Safari. Make sure that “Block all cookies” and “Prevent cross-site tracking” are NOT checked.

Visit Microsoft Edge, browsing data, and privacy and scroll down to “How to stop Microsoft Edge from collecting or storing info” . Ensure you are NOT blocking third-party cookies.

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How to enable third-party cookies in your browser

• Knowledge Base
• Variant Option Product Options
• 1. Microsoft Internet Explorer
• 2. Microsoft Edge
• 4. Google Chrome for Desktop
• 5. Google Chrome on Android
• 6. Apple Safari on OS X
• 7. Apple Safari on iOS

To turn on third-party cookie blocking, click the gear icon in the upper-right corner, then click “Internet Options” from the drop-down list.

Click the “Privacy” tab and set it to “Medium High”. This will block all third-party cookies.

When you’ve finished, click on the “OK” button to exit the Internet Options and commit the changes.

If you use the new Edge browser on Windows 10, then tap or click on the three dots in the upper-right corner of the browser window. Select “Settings” at the bottom of the menu.

In the settings, tap or click on “View advanced settings”.

Now, in the advanced settings, under the Cookies heading, click the drop-down menu and select “Block only third party cookies”.

Close out the settings and Edge will now block third-party cookies.

On Firefox, click the three lines in the upper-right corner, then click “Preference”.

With the preferences open, note that there’s an option to turn on Firefox’s Do Not Track option. Below the Tracking preferences, click “Remember History” and then select “Use custom settings for history” option.

From the custom history settings screen, click the drop-down list next to “Accept third-party cookies” and then choose “Never”.

Your changes will be implemented immediately, so there’s no “OK” or “Apply” button to click.

On Chrome for desktops, click the three lines in the upper-right corner, then click “Settings”.

Scroll to the bottom of the settings and click “Show advanced settings” at the bottom of the settings screen.

On the advanced settings screen, click “Content settings…” under the Privacy heading.

With the content settings open, click the box next to “Block third-party cookies and site data”.

That’s it–you’re done, you can close the settings tab and go back to your regular browsing activities.

When you want to block third-party cookies on Chrome for Android, you need to click the three dots in the upper-right corner and choose “Settings” from the drop-down menu.

Under the Advanced heading, you’d think what you’re looking for would be in the Privacy settings…

…but all you will find in here worth noting is the Do Not Track option. If you don’t have it turned on, you might as well enable it now.

In order to designate which Cookies are allowed, you need to tap on “Site Settings” in the Advanced options, then tap “Cookies”.

In the Cookies settings, all you do is deselect “Allow third-party cookies”.

That’s it. Simply exit out of the settings and you’re done.

On Safari for OS X, you will need to open the Preferences by clicking on the Safari menu, or using the old standard keyboard shortcut “Command + ,”.

With the preferences open, click the “Privacy” tab, then under “Cookies and website data” click “Allow fro current website only”. At the bottom of the Privacy tab, there’s also an option to turn on Safari’s Do Not Track feature.

Exit out of the preferences and you’re done.

On Safari for iPhone, iPad, iPod Touch, you will need to tap open the “Settings” and then tap “Safari”.

On the Safari preferences screen, scroll to the “Privacy & Security” options. Here you will see Safari’s Do Not Track feature, and the “Block Cookies” option.

In the Block Cookies screen, click “Allow from Current Website Only” and exit out.

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Says to enable cookies but cookies are already enabled- Windows 10

I just upgraded to windows 10 from windows 7 on my PC.  In order for me to access my Microsoft account, I have to log on using the accounts page.  When I click to log on to my Microsoft account, the box pops up for 1 second, then closes itself.  I have tried multiple times from multiple different screens.  I went on Microsoft Edge, and it tells me that I must enable cookies in order to access outlook or to log on to any Microsoft sites.  I followed the instructions to enable cookies in the settings... but they are already enabled.  I went into my internet option in my computer's settings thinking that may be the issue, and again, cookies are already enabled.  Without logging on, I can't use any of the Microsoft features.

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