job description of flight attendant for resume

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9 Flight Attendant Resume Examples & Guide for 2024

Delta Flight Attendant

Best for senior and mid-level candidates.

There’s plenty of room in our elegant resume template to add your professional experience while impressing recruiters with a sleek design.

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Flight Attendant Resume

• Flight Attendant Resumes by Experience
• Flight Attendant Resumes by Role

Your wanderlust has brought you a career that takes you all over the world.  Crafting a well-written resume  or writing a cover letter for a job seems far less exciting than seeing the sparkling Eiffel Tower or taking a safari through Kenya’s national parks. 

Still, it’s an essential process of your job hunt. We understand that  writing a resume  isn’t easy, but that’s why we’re here. 

After researching what airlines need from flight attendants in 2024,  we’ve compiled the following flight attendant resume samples and tips guaranteed to help you nab your next flight attendant role . With our help, before you know it, you’ll be well on your way to taking off on your next adventure!

or download as PDF

Why this resume works

• A summary demonstrates the best you have to offer, so mention anything explicitly described in the job description, like exceptional customer service and conflict resolution skills.
• All flight attendants must be certified, and many obtain additional education to get more certificates, so if you have any other certifications, add them! 

Senior Flight Attendant Resume

• Numbers are concrete evidence that you’re up to the challenge since they’re measurable.  
• Write your resume in reverse-chronological order so that your most recent job appears first. Since this position is likely the most relevant, it’s a wise move.

Entry-Level Flight Attendant Resume

• Good examples of transferable skills include customer service, collaboration, and conflict resolution. Use your objective to connect skills you learned in previous roles to what you’ll provide as a flight attendant at a specific company.
• Our number one rule?  Be honest.  If Lufthansa wants German speakers, but you can barely ask where the restroom is, don’t include your abilities at speaking Deutsch on your resume. Interviewers will ask you to demonstrate your skills, so always tell the truth!

Lead Flight Attendant Resume

• This is where metrics are beneficial. Numbers and percentages regarding increased efficiency, the number of passengers you served, and anything related to time is a great way to show employers you made a difference.
• To help with space if you’re using a  resume template , try rearranging sections and adjusting the font, vertical spacing, and margin sizes.
• Just make sure the text is big, and you have some white space!
• Include only three of your most relevant jobs so you can provide detailed descriptions for each one.

First Time Flight Attendant Resume

• Get inspired by a section in Everlyn’s first time flight attendant resume describing her tenure at Southwest Airlines. If such isn’t feasible for you, travel or hospitality-related roles like travel agent assistant or hotel front desk receptionist can suffice.

Cabin Crew Resume

• For a cabin crew resume, you could highlight your experience with Pipedrive for inventory management, Amadeus for streamlining passenger check-in, FlyMedic to overhaul safety training, and SkyBreath for fuel management. And if you have also worked as a customer service agent, tools worth mentioning in this case include Zendesk, Trello, and Salesforce.

Corporate Flight Attendant Resume

• For instance, customer service, safety protocols, team management, and innovative solutions should be the main highlights of your corporate flight attendant resume.
• In your flight attendant cover letter , you can take more time to show your customer service and safety protocol skills in action.

Delta Flight Attendant Resume

• For instance, your achievements to boost customer satisfaction ratings and increase conversions as a receptionist and call center agent, respectively, should have a place in your Delta flight attendant resume.

International Flight Attendant Resume

• Discuss duties that are specific to international travel, such as answering passenger questions regarding flight destinations.  
• Don’t forget to include your language abilities if you can speak more than one language.
• A summary can demonstrate your unique competencies concerning international travel, which is vital for your international flight attendant resume.
• Always tailor this section for each job application by listing the company name, position you’re seeking, and the goals you hope to achieve if you get the position.

Related resume guides

• Career change

Flight Attendant Resume Guide for 2024 [W/ Examples]

You’re a flight attendant.

AKA - a friendly individual that attends to a flyer’s every need.

In fact, you act as the face of the airline !

Now, you’ll be faced with many problems during your career, but it’s time to face your first one.

Your resume!

Airlines want to see that you have the necessary skills and experience under your belt.

But how do you do this?

Well, buckle up! 

We’re about to take you through a step-by-step process to making your own flight attendant resume.

• A job-winning flight attendant resume example
• How to write a flight attendant resume that gets you invited to interviews
• How to use the latest tips and tricks for a flight attendant resume that stands out and highlights your value

Now, before we move on, here’s a complete flight attendant resume to spark some inspiration:

How to Format a Flight Attendant Resume

Before you can reach top-speed and reveal your top achievements, you need to decide on the correct resume format

After all, the hiring manager won’t be impressed with a resume that is unprofessional and hard to read. 

Currently, the most common resume format for flight attendants is the “reverse-chronological” format, which displays the most recent achievements first

Other resume formats you could try are…

• Functional Resume – Got the required skills, but not the flight attendant experience? This format focuses on your skills, instead of your work experience.
• Combination Resume – Like the name suggests, a combination resume is a mix between the “Functional” and “Reverse-Chronological” formats, which means it focuses on both skills AND work experience.

Once you’ve landed on the correct format, you need to get your resume layout right.

Here’s what we recommend:

• Margins - One-inch margins on all sides
• Font - Pick a professional font that is slightly different (Do: Ubuntu, Roboto, etc. Don’t: Comic Sans)
• Font Size - Use a font size of 11-12pt for normal text and 14-16pt for headers
• Line Spacing - Use 1.0 or 1.15 line spacing
• Resume Length – Try and stick to a 1-page limit. If you’re having trouble with this, please view these one-page resume templates

Use a Flight Attendant Resume Template

Ever used a text editor as a resume-building tool? 

Two words: total headache.

Although Word is great for creating simple documents, it is far from the best at creating resumes with strict structure.

Want to create a flight attendant resume, but without the headache? 

Use a flight attendant resume template .

What to Include in a Flight Attendant Resume

The main sections in a flight attendant resume are…

• Contact Information
• Work Experience

Want a resume that stands out even more? Try these optional sections:

• Awards & Certification

Interests & Hobbies

Now, we’re going to explain how to write each of these sections…

Want more information on the resume sections? Check out our guide to What to Put on a Resume .

How to Write Your Contact Information Correctly

The contact section should be kept simple and precise.

But that’s not excuse to rush through it.

In fact, many job hopefuls make the mistake of rushing through this section, only for them to make crucial errors.

As such, take your time checking every single digit!

For your contacts section, include:

• Title - Keep this professional and factually correct
• Phone Number - List the phone that you’ll be most available on, and make sure there are no errors
• Email Address - Use a professional email address ([email protected]), not that funny one you created back in school ([email protected]).
• Location - Applying for a job abroad? Mention your location.
• (Optional) Relevant Social Media : LinkedIn, Medium, Instagram
• Kelly Ball, Flight Attendant. 101-358-6095. [email protected]
• Kelly Ball, Your Flight Friend 101-358-6095. [email protected]

How to Write a Flight Attendant Resume Summary or Objective

For a clean takeoff , your resume needs a strong introduction…

Especially with recruiters spending less than 6 seconds looking at each resume! 

Although scary, this fact highlights the importance of a resume that commands attention.  

But how can we do this?

The answer is simple: use a resume summary or objective .

In short, both the resume summary and objective are sections that introduce the main points of your resume.

The two sections have their differences…

A resume summary is a short paragraph that summarizes your professional experiences and achievements.

• Friendly, safety-conscious flight attendant with four years of cabin crew experience on international and domestic flights. Achieved 99.8% passenger satisfaction score at HardJet Airlines. Passionate about becoming the new flight attendant for XYZ Airlines, where my skills can be leveraged to maximise the quality of service.

A resume objective is a 2-4 sentence snapshot of what you want to achieve professionally.

• Friendly and approachable hotel receptionist for 5* hotel chain in New York. Experience attending to crowds of customers, which resulted in a 99.4% customer satisfaction score. Seeking an opportunity to leverage my interpersonal skills and passion for travel by joining the team at XYZ Airlines.

So, which one do you pick? 

In short, experienced flight attendants should use a resume summary, whereas flight attendant hopefuls should go for a resume objective.  

How to Make Your Flight Attendant Work Experience Stand Out

The work experience section is the most important section in any flight attendant resume.

Sure, it’s good to talk about your skills and education, but nothing shows your value like a rich work history.

Here’s how to structure your work experience section:

• Position name
• Company Name
• Responsibilities & Achievements

Flight Attendant

ACME Airlnes

01/2017 – 03/2020

• Recommended an alternative boarding system that reduced delays by 12% 
• Completed 1000+ hours of domestic and international flights within commercial jets holding up to 400 people
• Used efficient stowing techniques to ensure all luggage was secure
• Served refreshments to all passengers – received 98% positive feedback from passenger satisfaction surveys
• Helped to diffuse a high-level situation before it turned into an emergency

As you can see, the above example focuses on the applicant’s impressive achievements, instead of the basic flight attendant duties. 

“Served drinks”

“Served refreshments to all passengers – received 98% positive feedback from passenger satisfaction surveys”

So, what’s our point here?

Well, the first statement is too generic. Sure, you served drinks, but was this done successfully or not? 

The second statement is data-driven with specific details. It screams, “I will maintain the high standards of service within your airline” .

If you don’t bother with the details, the airline won’t bother calling you in for an interview!

Use Action Words to Make Your Flight Attendant Resume POP!

• “In charge of”
• “Worked in”

I challenge you to find a flight attendant resume that doesn’t include these exact words.  

And since you need to use every word to stand out, we’d recommend replacing these words with power words to emphasis your responsibilities and achievements:

• Conceptualized
• Spearheaded

How to Correctly List Your Education 

The most important section in a flight attendant resume is your experience.

The second most important section is your education.

Now, you don’t need any specialized degree to be a successful flight attendant, but you do usually require a high school degree or equivalent.

There’s nothing too complicated here, just list your resume in the following layout: 

• Degree Type & Major
• University Name
• Years Studied
• GPA, Honours, Courses, and anything else you might want to add

B.A. in Hospitality Management 

Boston State University

2015 - 2019

• Relevant Courses: Food Services in Cultural Institutions, Food and Beverage Technology, Establishing Service Standards and Procedures, On-Site Food Service Management, and Kosher Foodservice

Still have questions that need answering? Check out our guide on how to list education on a resume .

Top 14 Skills for a Flight Attendant Resume

The hiring manager needs to see that you’ve got what it takes to be a great flight attendant.

After all, you’ll be the face of the airline to every passenger!

As hiring managers usually have a checklist of required skills, you need to think carefully, and list the main skills in your arsenal.

Failure to do so will result in the hiring manager putting your resume straight into the “no” pile!

Need some inspiration?

Here are some of the most common and desirable flight attendant skills.

Hard Skills for Flight Attendants:

• Intercom Operation
• Safety Orientation Announcements
• Bridge Maintenance
• CPR & First Aid
• Emergency Procedures
• Plane Evacuation Protocols
• Inventory Control
• Counter Terrorism Measures

Soft Skills:

• Communication
• Stress Tolerance
• Safety Consciousness
• Time Management
• Multitasking
• Soft skills are remarkably important for a flight attendant. However, try not to go overboard with listing them. You see, every applicant will have the same generic skills listed.

Looking for a more comprehensive list of skills? Here’s a mega-list of 150+ must-have skills .

Other Resume Sections You Can Include

Keep your seatbelt fastened, because we’re not done yet!

Remember… your resume needs to go above and beyond . 

And a resume that looks the same as the others isn’t quite good enough.

When competing against experienced flight attendants, the following sections could be the deciding factor in whether you’re successful or not.

Awards & Certifications

Have you completed hospitality-relevant courses on Coursera?

Have you won an award for your flight attendant duties?

If there’s anything that shows your talents or knowledge, be sure to include this section in your resume!

Awards & Certificates

• “Improving Communication Skills” - Coursera Certificate
• “Learning How to Learn” - Coursera Certificate

As a flight attendant, you’ll be flying to different destinations around the world.

You will be attending to people who speak different languages to your common tongue. 

As such, being able to speak other languages is a useful skill to have.

You don’t have to be fluent either.

Being able to speak to a basic standard is more than enough to include on your resume.

To keep everything organized, split the languages by proficiency:

• Intermediate

Do you have a hobby you like to do in your spare time?

If so, definitely include it in your resume!

You see, having interests and hobbies make you more relatable. By including them in your resume, you��re giving the hiring manager a sneak peek into the type of person you are.

In a world where flight attendants are hiding behind their qualifications, don’t be afraid to show your personality. 

Not sure which hobbies & interests are relevant or suitable? We have a guide for that!

Match Your Cover Letter with Your Resume

Uh oh - more writing! 

But don’t head for the runway just yet, as a cover letter is extremely important. 

Covers letters show the airline that you dream of working for this airline, not any which will take you. 

By crafting a convincing cover letter, you are allowing your application to fly above the competition.

The first step to writing a convincing cover letter is to get the structure right. Here’s how to do that:

And here’s what to write in each section:

Contact Details

Your personal contact information, including full name, profession, email, phone number, location, website.

Hiring Manager’s Contact Information

Full name, position, location, email

Opening Paragraph

Start with a short, snappy introduction that hooks the hiring manager. Make sure to mention:

• The position you’re applying for
• Your experience summary and top achievement

Got the hiring manager hooked? Then go through the rest of your background. Some of the points you can mention are...

• Why you want to work for this specific airline
• Anything you know about the airlines culture
• Your top flight attendant skills
• If you’ve worked in similar industries or positions

Closing Paragraph

This is where you:

• Summarize the main points
• Thank the hiring manager for reading
• End with a call to action to continue the dialog, like “I’d love to further discuss how my experience as an X can help the airline with Y”

Formal Salutations

Use a formal closing, such as “Best regards” or “Sincerely.”

If you still need more information, please view your step-by-step guide on how to write a cover letter .

Key Takeaways

Fasten your seatbelt!

Because if you follow the above steps, you’re about to land that flight attendant job!

Now, let’s have a quick rundown:

• Perfect the formatting on your flight attendant resume. We recommend using the most popular format: reverse-chronological
• Stand out from your competition by using a resume summary or objective
• Try to talk about your most notable achievements rather than your daily tasks
• Match your flight attendant resume with a well-written cover letter

Related Resume Examples

• Receptionist Resume
• Bar and Restaurant Manager Resume
• Customer Service Resume
• Event Planner Resume
• Social Worker Resume
• Volunteer Resume

At Novorésumé, we’re committed to helping you get the job you deserve, every step of the way! Follow our career blog to stay up to date with industry-leading advice. Or, check out some of our top guides:

• How to Make a Resume with No-Experience [21+ Examples]
• 43+ Resume Tips and Tricks to Land Your Next Job in 2024
• How Long Should a Resume Be [For Any Profession]

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Flight Attendant Job Description [Updated for 2024]

In the age of global connectivity, the role of flight attendants has never been more important.

Travel evolves, and with each change, the demand for dedicated individuals who can deliver exceptional passenger experience and ensure safety mid-air grows.

But let’s dig deeper: What’s truly expected from a flight attendant?

Whether you are:

• A job seeker trying to understand the core of this role,
• A hiring manager outlining the perfect candidate,
• Or simply fascinated by the intricacies of in-flight services,

You’re in the right place.

Today, we present a customizable flight attendant job description template, designed for easy posting on job boards or career sites.

Let’s dive right into it.

Flight Attendant Duties and Responsibilities

Flight Attendants play a crucial role in ensuring the safety and comfort of passengers during air travel.

Their key role is to provide service and respond to emergencies to enhance the overall passenger experience.

The duties and responsibilities of a Flight Attendant include:

• Ensure the safety and comfort of passengers during flights
• Provide excellent customer service to passengers by answering questions and offering assistance
• Conduct pre-flight inspections and safety checks
• Prepare and serve drinks and food to passengers
• Make public announcements on behalf of the pilot
• Demonstrate emergency procedures and equipment
• Administer first aid to passengers if needed
• Assist passengers with their carry-on luggage
• Check the cabin for any potential hazards
• Provide reassurance to passengers during flight, such as during turbulence
• Ensure all passengers are following safety regulations
• Complete flight reports, including about any medical issues or cabin problems

Flight Attendant Job Description Template

We are looking for a dedicated and professional Flight Attendant to join our team.

The Flight Attendant’s responsibilities include ensuring passenger safety and comfort throughout the flight, providing excellent customer service, and maintaining a high level of aircraft cleanliness.

Our ideal candidates are excellent communicators, have a neat and professional appearance, and are able to handle emergencies calmly and efficiently.

Ultimately, the role of the Flight Attendant is to ensure a pleasant and safe travel experience for all passengers.

Responsibilities

• Ensure compliance with safety procedures and regulations
• Provide excellent customer service to passengers
• Conduct pre-flight safety checks
• Assist passengers with boarding and disembarking
• Serve meals and refreshments
• Assist passengers with special needs or requests
• Provide reassurance and support to passengers in distress
• Maintain a clean and orderly cabin
• Prepare and submit reports on flight incidents

Qualifications

• Previous work experience as a Flight Attendant or in a customer service role
• Certification from a Flight Attendant training program
• Excellent communication and interpersonal skills
• Physical fitness and the ability to swim
• Flexibility and adaptability to irregular work hours
• Knowledge of emergency procedures and first aid
• Ability to remain calm and composed in emergencies
• Fluency in English; knowledge of additional languages is a plus
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Travel benefits

Additional Information

• Job Title: Flight Attendant
• Work Environment: This job involves constant travel, including weekends and holidays. Overnight stays are often required, and work schedules can be irregular.
• Reporting Structure: Reports to the Chief Flight Attendant or Cabin Services Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $35,000 minimum to $55,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

What Does a Flight Attendant Do?

Flight Attendants are key figures in the aviation industry, ensuring the comfort, safety, and satisfaction of passengers on airline flights.

Their primary responsibility is to ensure passenger safety.

They do this by explaining safety procedures and emergency equipment, checking passenger compliance with safety regulations, and assisting in emergencies.

Flight Attendants also provide customer service, which includes greeting passengers as they board and exit the plane, helping with luggage, and serving food and drinks.

They may also provide comfort items like pillows and blankets, answer questions about the flight, and assist passengers with special needs.

Additionally, they may be responsible for checking the cabin for any necessary supplies and checking the condition of the cabin before and after the flight.

They also might administer first aid to passengers if required.

With their professional demeanor and helpful attitude, Flight Attendants greatly contribute to the overall flight experience of passengers.

Flight Attendant Qualifications and Skills

Flight Attendants have a unique set of skills and qualifications that are essential in maintaining safety and comfort during air travel, including:

• Exceptional customer service skills for attending to passengers’ needs, helping them find their seats, serving meals and drinks, and ensuring their overall comfort throughout the flight.
• Good communication skills for conveying safety procedures and important information to passengers, as well as coordinating with the rest of the cabin crew.
• Critical thinking and problem-solving abilities to deal with emergencies or any unexpected situations that may occur during the flight.
• Physical stamina and agility to handle the demands of air travel, such as standing for long periods, moving through narrow aisles, and lifting heavy luggage.
• First aid training to provide immediate medical assistance to passengers if necessary.
• Ability to remain calm under pressure, as dealing with challenging passengers or emergency situations requires composure and professionalism.
• Knowledge of multiple languages, which is often beneficial for international flights.
• Flight attendants must also fulfill specific regulatory requirements, such as age restrictions, height and weight specifications, and health and background checks.

Flight Attendant Experience Requirements

Flight attendants typically attend a flight attendant training program, often provided by airlines themselves, where they gain both theoretical knowledge and practical experience.

This training covers topics such as emergency procedures, first aid, customer service, and aircraft systems operations.

Usually, it lasts between 3 to 6 weeks and it’s followed by supervised in-flight experience.

For entry-level candidates, no previous job experience is required, although experience in customer service, hospitality, or related fields can be beneficial.

These candidates typically start in regional airlines where they gather experience for 1 to 2 years before moving on to major airlines.

Candidates with 2 to 3 years of experience often have expanded their skills in areas like in-flight service, safety procedures, and public announcement delivery.

They may have also gained experience in working on different types of aircraft and dealing with various types of passengers.

Those with more than 5 years of experience have usually gained a good amount of seniority, allowing them to have better schedules or work on specific flights.

They may also have experience in mentoring and training new flight attendants, preparing them for potential supervisory or training roles.

Flight attendants with over 10 years of experience often have the opportunity to take on leadership roles such as purser or chief flight attendant, where they manage the cabin crew, coordinate with the cockpit crew, and oversee all aspects of the flight service.

Flight Attendant Education and Training Requirements

To become a flight attendant, a minimum education requirement of a high school diploma or its equivalent is usually required.

However, many airlines prefer candidates with a higher degree or diploma in fields like hospitality, tourism, public relations or communications.

In addition to academic qualifications, airlines offer their own training programs for newly hired flight attendants.

This training usually lasts between 3 to 6 weeks and covers a range of topics like emergency procedures, first aid, crowd control, in-flight services, and security protocols.

Upon successful completion of the training program, flight attendants receive a certification from the Federal Aviation Administration (FAA).

To maintain this certification, flight attendants must complete recurrent training and pass an exam annually.

Other beneficial skills for a flight attendant job include fluency in more than one language, customer service experience, and a professional and well-groomed appearance.

They are also expected to have excellent interpersonal and communication skills, and the ability to remain calm and make decisions under stressful situations.

While not mandatory, pursuing advanced courses in hospitality or a related field can provide an edge and open up opportunities for career advancement.

Flight Attendant Salary Expectations

A Flight Attendant typically earns an average salary of $56,000 (USD) per year.

However, the salary can fluctuate based on factors such as experience, airline company, and the geographical location of their routes.

Additionally, benefits such as travel perks can also contribute to the overall compensation.

Flight Attendant Job Description FAQs

What skills does a flight attendant need.

Flight attendants need excellent customer service skills as they are the first point of contact for passengers on board.

They also require good communication and interpersonal skills to interact with a variety of individuals and ensure passenger needs are met.

The ability to handle emergency situations and provide first aid is also crucial.

In addition, flight attendants should have physical stamina as they are often required to lift heavy luggage and stand for long periods.

Do flight attendants need a degree?

While a degree is not mandatory to become a flight attendant, having a diploma in hospitality, travel, tourism, or a related field can be beneficial.

Flight attendants must also complete a training course approved by the Federal Aviation Administration (FAA) and pass a series of examinations to gain the required certification.

What should you look for in a flight attendant resume?

When reviewing a flight attendant’s resume, look for previous customer service experience and any relevant certifications or qualifications, such as an FAA certification.

A second language can be a valuable asset, reflecting the diverse nature of airline passengers.

Additionally, check for any first aid or emergency training.

What qualities make a good flight attendant?

A good flight attendant is patient, understanding, and has excellent customer service skills.

They should be able to remain calm and composed under pressure and during emergencies.

Good physical health and stamina are also essential due to the physical demands of the job and the need to manage jet lag and irregular sleep patterns.

Finally, a good flight attendant is a team player who can work well with the rest of the flight crew.

What are the physical requirements for a flight attendant?

Physical requirements for a flight attendant include a certain height and weight, vision that is correctable to 20/40 or better, and general physical fitness.

The height requirement is typically due to the need to access overhead bins, while the weight must be in proportion to height.

Flight attendants should also be able to sit, stand, and walk for extended periods.

They must also be able to lift heavy items and assist passengers in case of emergency evacuation.

And there you have it.

Today, we’ve brought you into the cabin to discover what it truly means to be a flight attendant.

It’s not just about serving drinks at 35,000 feet.

It’s about ensuring the safety and comfort of passengers, one flight at a time.

With our handy flight attendant job description template and real-life examples, you’re ready for takeoff.

But why limit your ascent?

Soar even higher with our job description generator . It’s your next step to crafting precise job listings or fine-tuning your resume to perfection.

Every flight contributes to a larger journey.

Let’s navigate the skies. Together.

Reasons to Become a Flight Attendant (Embrace the Sky Life)

How to Become a Flight Attendant (Complete Guide)

Disadvantages of Being a Flight Attendant (Aloft Anxiety Attacks!)

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The Editorial Team at InterviewGuy.com is composed of certified interview coaches, seasoned HR professionals, and industry insiders. With decades of collective expertise and access to an unparalleled database of interview questions, we are dedicated to empowering job seekers. Our content meets real-time industry demands, ensuring readers receive timely, accurate, and actionable advice. We value our readers' insights and encourage feedback, corrections, and questions to maintain the highest level of accuracy and relevance.

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Flight Attendant Resume: Expert Advice and Examples

As a Flight Attendant, the sky is really the limit in terms of your career, but are your resume writing skills leaving you feeling grounded? Maybe you just need a pre-job safety demonstration to write the ideal resume and land that ideal gig as a host. We can help!

Flight Attendant Resume Example MSWord®

Download our free Flight Attendant Resume Template in Word and let us help you get your career ready for take-off. 

Being a flight attendant isn’t just an exciting job, it’s a necessary part of the aviation industry.

As a flight attendant, you’re the life of a trip; you act as one of the few bridges between airline and guest , and as a result must be attuned to the needs of both .

Being a cabin crew member is truly unique. It’s a job that allows you to work closely with people of all backgrounds, constantly work to improve guest experiences, and even travel the world.

For these reasons, working for an airline is the dream job of many people from all over the world, and why landing the position is no easy task.

To score a position as one, you’ll need to put in some work. Luckily, by using a free resume builder you can create your killer resume, then your potential to get invited to an interview for a flight attendant job will be sky-high.

In this article, we’ll discuss what cabin crew members do, how to pursue becoming one, and what you need to do to create a resume that stands out from the rest.

With these tips and tools under your belt, you’ll be on your first working flight in no time!

In this article, we’ll discuss:

Flight Attendant Resume Sample

Before we start giving you a lot of information to write your resume for a cabin crew position, let’s have a glimpse of a resume example .

The following example is for a candidate with 5 years of experience, which was written according to all the tips we’ll cover in this article:

[Sam Alford]

[Flight Attendant]

[12 Sunsetview Drive, OH 90017 | 213-555-0198 | [email protected]]

Personable and dedicated flight attendant with 5+ years experience on domestic and international commercial flights. Developed excellent customer service skills and communicated regularly to accommodate guests and assist colleagues. Proficient in Spanish speaking and listening, fully trained in CPR and AED, and skilled at both safety consciousness and emergency preparedness.

Flight Attendant

American Airlines | Fort Worth, TX 2018 – 2021

• Traveled domestically and internationally with an average of 120 flight hours per month
• Led safety briefings for 100 to 400 passengers at a time, and provided flight reports over the PA
• Assisted passengers with stowing luggage up to 50 pounds, served meals, snacks, and beverages, collected trash, and responded to individual passenger requests
• Identified, analyzed, and communicated cabin maintenance concerns with the Pilot-in-Command.
• Maintained guest safety, comfort, and security by utilizing customer service skills.
• Provided on-the-job training to two full-time flight attendants.

Spirit Airlines | Miramar, FL 2016 – 2018

• Conducted pre-flight safety demonstrations and checks of the cabin.
• Assisted during on-flight emergencies by providing CPR and first aid.
• Accommodated guests by communicating needs with other flight staff.
• Cross-sold meals and beverages to 100+ passengers on domestic flights, increasing revenue by 12%
• Restocked cabin supplies and refreshments.
• Interacted with guests to solve problems as they arose and mediate conflicts.

Flight Attendant School and Career Training Program

Inflight Institute | NW Calgary, Alberta (Canada) 2015 – 2016

• Customer service
• Attention to detail
• Flight equipment maintenance
• Problem-solving
• Multitasking
• Physical stamina
• Flight Briefings
• Aircraft Safety
• Active Listening
• CPR/First Aid

Certificates

Multiple Flight Attendants On Board Certification – Inflight Institute

Flight Attendant Job Description

A flight attendant keeps passengers comfortable and safe before, during, and after a flight. You may work for either a commercial or private airline.

To accomplish this goal, a flight attendant is responsible for:

• Providing important emergency information
• Demonstrating how to use safety devices
• Serving refreshments and food

Behind the scenes, these workers might also help inspect and clean the cabin before a flight, assist with stocking, and help out other flight personnel.

To show that you are able to fulfill the duties of a cabin crew member on your resume, you’ll need to fill your education, skills, and experience sections with the correct relevant information.

Flight Attendant Resume Format

First and foremost, by using the correct resume format , you’ll earn a lot of points when a hiring manager is looking over your application.  

The correct resume format not only highlights what makes you a qualified candidate , but should also be tailored to the amount of experience and skills you have. 

You should include the following sections in your resume to effectively stand out from the crowd: 

• A summary or objective
• Job qualifications (education, experience, skills, etc.)
• Contact information
• Personal information (beyond what you share in your summary, if possible)

By using the correct resume format, you’ll be able to accomplish the following :

• Make your resume easy to read
• Highlight your skills and experience
• Hide your shortcomings

Keep in mind that using an 11-12 size font with Times New Roman, Arial or Calibri will make your resume look organized and professional. 

Depending on your prior positions, you may opt to select a reverse chronological format, which highlights your experience .

If you lack experience, a functional resume format will show off your relevant skills .

However, most employers prefer reverse chronological forma t and you should always have a Skills or Core Competencies section listed on top of your resume in any case.

Use a resume template to correctly apply these formats and avoid any mistakes when listing your skills and experience. 

Always double-check your resume for typos, grammatical errors, or other mistakes that might detract from the quality of your application. These sorts of things can come across as careless to a potential employer.

Flight Attendant Resume Objective or Summary

Your objective or summary is the first part of an amazing overall final product, and if written correctly will make your resume take off.

This part of your resume should introduce yourself as a potential cabin crew member, explain your interest in the position you’re applying for, and briefly break down your history (education, employment, etc.).

There is a slight difference between a resume objective and a resume summary. 

The former is often written to explain a job seeker’s desire for a position, and is ideal if you have little to no work experience to share.

Young, passionate professional looking to transfer my people skills into the role of a flight attendant .

While this explains your passion and how you really want the position, you can make an objective that says much more.

College graduate with excellent communication and teamwork skills. Interested in finding a position as a flight attendant to make each passenger’s journey pleasant and safe.

This details what you can bring as a flight attendant and will surely grab a hiring manager’s attention. 

On the flip side, a resume summary uses work history and other details to demonstrate why you’re an ideal candidate for a specific position. 

If you’ve worked as a flight attendant before , you’ll want to opt for a summary, as it’s one of the best ways to put all the important experience you have in one accessible place.

Friendly flight attendant with experience and a dedication to customer safety and comfort .

This tells a hiring manager or applicant tracking system little about your professional flight attendant experience. To impress the ATS or a job recruiter, you’ll need to be more detailed . 

Have a look at the example below.

Friendly, flight attendant with 3+ years experience and a dedication to customer safety and constant personal improvement. Assisted thousands of passengers across the country in nearly 600 flights, both long and short haul.

Regardless of which type of introduction you choose, every word you use should count.

What to Add to the Education Section of Your Flight Attendant Resume

To complete a proper take-off of your resume, it’s essential to add an education section. 

You must have a high school diploma (or equivalent) to work as a flight attendant . An associate’s or bachelor’s degree may be beneficial, but it’s not often required, just preferred. 

It will be necessary to list your high school or college degree in your education section. 

Apart from that, any relevant awards or scholarships will help your education section really stand out. 

If you’ve taken any safety courses, such as a CPR course, it would be a good idea to list them. 

However, it’s also important to remember to ensure all of this information is easy to read . After all, a job recruiter or an ATS system look for keywords and relevant information quickly. 

So you’ll want to catch their attention right away . 

Here’s an example of the wrong way to do that. 

2010-2014 Michigan State University

BA in Tourism Management

• Captain of the MSU Chess Club

While the degree may have to do with being a flight attendant, the GPA is probably too low to mention. Being the captain of the chess club also has nothing to do with the job you are applying for. 

Have a look at a better way of showing off what you accomplished in high school or college.

2015 Michigan State CPR Certification

• Officially trained to perform CPR 

This is much better as you demonstrate that you have the necessary education, your GPA is high enough to mention, and you have a relevant certification . 

Some people find it useful to attend flight attendant school , but this isn’t necessary to get hired, considering that you will be trained by the airline before starting. 

However, previous classes can give you lots of helpful experience , tips, and background information, so don’t completely disregard them.

Emphasize Your Flight Attendant Skills

To be a great flight cabin crew member, you need to have the skills to match! Your skills section may be the most important part of your resume.

This is especially true if you have little to no experience working for an airline in the past. 

Flight attendants must have a variety of skills , but some of the most important ones that airlines look for in prospective cabin crew staff and are important to consider including are:

• Top-notch customer service
• Communication
• Decision-making
• Stamina (cabin crew members are constantly on their feet, assisting customers, moving objects, and doing other physical tasks that can be demanding)
• Patience and temperament for dealing with customers

If you end up working for an airline that does international flights, you may also need to have skills related to speaking other languages under your belt. 

It may also help to understand cultural differences if you will be working with people from all over the world.

With a resume template , you can list both your hard and soft skills in an organized manner , making it easy to follow and ensuring that your abilities are highlighted for a hiring manager to see. 

Soft Skills

• Time management
• Collaboration
• Strong communication
• Language skills
• Flexibility
• Diplomacy and tact
• Adaptability
• Stress tolerance

Hard Skills

• Safety orientation
• Aircraft knowledge
• Point-of-Sale System (POS)
• Intercom Operation
• CPR & First Aid
• Emergency procedures
• Inventory control
• Plane evacuation protocols

Flight Attendant Resume: Experience Section

Relevant experience is often the make or break factor in a resume . Hiring managers love to see that you have used your skills in a prior professional setting. 

Though in some cases, it may not be necessary to have experience as a flight attendant to get a job as one, it certainly helps! 

If you do have a relevant professional history, you’ll find it easier to score higher-paying jobs, international jobs, or positions at larger airlines.

So, how can you take your experience section from economy to first class?

Firstly, you’ll want to avoid adding generic information as well as highlight any relevant experience that you do have. 

For example, a solid experience section doesn’t look like this:

American Airlines | Fort Worth, TX

2018 – 2021

• Friendly with passengers
• Always punctual
• Worked well with other crew members

These things are great, but it’s explained in a really generic way. It also doesn’t say much about your responsibilities and how you carried them out . 

Let’s look at the correct way to list a previous job experience.

• Traveled domestically and internationally with an average of 120 flight hours per month. 
• Led safety briefings for 100 to 400 passengers at a time, and provided flight reports over the PA.
• Explained important safety information to passengers to ensure compliance with federal guidelines during flights.

An experience section like this will jump off the page and get you an interview in no time.

Writing a Flight Attendant Resume with No Experience

No flight attendant work experience ? No problem – or, at least, there doesn’t have to be one! Writing your resume in a way that highlights what you can share can still get you where you need to be.

To gloss over your lack of experience, you might find it best to spend more time talking about your education or even a part-time job.

If you can connect it to what you’re applying for, it’s still useful information to include on your resume.

The time-management skills that come along with running the concession stand at a busy movie theater, for instance, are just as much worth sharing.

The key thing to remember when you don’t have experience is to use what you do have and make it convincing. Odds are that you already have a reason for choosing this job to apply for. 

Optional Flight Attendant Resume Sections

Beyond what you absolutely must include in your resume for it to feel complete and meet employer expectations, there’s a lot you can do to help set yourself apart from the competition.

This may be especially significant for those looking to become flight attendants; these jobs pay well, and allow you to travel the world, so they’re understandably competitive in many cases. 

What you include will depend heavily on the content of the rest of your resume.

Say you’ve never worked as a flight attendant before, but you’re a passionate and involved volunteer for your local hospital. 

Though this volunteer work might not be directly related to being a flight attendant, it might still give you valuable skills and experience that you want an employer to know about. 

So, it might benefit you to include a “volunteer work” section at the bottom of your resume to share these details.

Remember, you can connect just about anything to the job you’re aiming for with a bit of thought and effort, so don’t be afraid to pull from different areas of your life to prove you’re someone worth hiring. 

Let’s take a look at some other optional additions you might make to your resume.

Awards and Certifications

If you’ve won any sort of significant award, adding it to your resume isn’t a bad idea. This is particularly true if you’ve won something for being a flight attendant in the past, or if you have relevant certifications such as first aid.

You’ll want to provide the name of the award or certification in question and, if necessary, a very brief description of what it is and why you acquired it. 

You may also find it useful to put into words why you’re including it on the resume. Be sure that your rationale is relevant to the type of job you’re looking for.

Example: Received customer satisfaction award for stellar customer service skills and dedication to safety.

Incorporating hobbies for cabin crew in a resume can showcase your passion for the profession , as well as your skills that make you an exceptional candidate. 

There are plenty of hobbies for cabin crew members to list that relate to travel, communication and learning , such as:

• Travel vlogging or blogging
• Studying languages
• Volunteering abroad 
• Travel photography

These activities will show that you are not only driven by the paycheck or free travel rewards but also genuinely care about the career itself!

You can also earn bonus points with the hiring manager if you share any typical cabin crew hobbies with them. Most people in the aviation industry love to travel after all. A variety of relevant interests and hobbies for a flight attendant might help you fit into the airline’s culture.

That’s why it’s essential to tailor your hobbies and interests to the job listing , ensuring they are relevant to the position.

• Regularly travel vlog during time off 
• Create documentary albums with photos taken in different countries
• Active follower of global news podcasts

Special Memberships

If you’re a part of any sort of professional group or organization related to your job, it’s worth mentioning on your resume. 

This shows that you’ve already committed yourself to being around others in the field and are willing to invest in your own progress.

Keep things concise and understandable in this section, just as with any other.

Example: General Member, Association of Flight Attendants

Flight Attendant Resume: Frequently Asked Questions

Still want to know more? Below are some of the most frequently asked questions on the web related to writing a flight attendant resume.

How Do I Make a Flight Attendant Resume?

A cabin crew resume can look very different depending on the type of airline job you’re applying for. Someone looking to become a flight attendant will certainly need a different resume than someone trying to fill a corporate position.

Looking at resume examples is a great way to find inspiration when drafting your own resume.

First and foremost, determine which area of an airline you’ll be working in. Decide what skills and experience are most beneficial for this area and decide if it’s a good fit for you.

Your past job experience doesn’t necessarily have to be directly related. For example, any type of customer service experience can help you get a flight attendant or front desk job.

What do airlines look for in a resume?

Prospective flight attendants should include their educational background, job experience, skills, and any other information that an employer might need to know on their resume.

If you have things to share that are related to the position , that’s great! But even if you have no job experience in the area (or any at all), it’s still possible to create a great flight attendant resume.

Hone in on what employers are looking for in the job description and do your best to present yourself as a prime option for those goals.

How Do I Make my Flight Attendant Resume Stand Out?

The best way to make any resume stand out is to go above and beyond the bare minimum.

For example, on a flight attendant resume this often means including optional parts to your resume (like volunteer work, awards, etc.).

You could also use a resume template to help you fit these elements in.

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• • Led a team of flight attendants, ensuring adherence to safety protocols and providing exceptional customer service on international flights.
• • Conducted safety demonstrations and responded to in-flight emergencies, contributing to a 100% safety record.
• • Implemented a new training program for junior flight attendants, improving team efficiency and service quality.
• • Managed in-flight sales of duty-free products, achieving a 20% increase in sales revenue.
• • Received the 'Excellence in Customer Service' award for two consecutive years, recognizing outstanding passenger service.
• • Developed and maintained positive relationships with passengers, resulting in a 30% increase in positive customer feedback.
• • Provided high-quality customer service, ensuring passenger comfort and satisfaction on domestic flights.
• • Assisted in the development of an in-flight entertainment system, enhancing passenger experience.
• • Participated in emergency landing drills, ensuring preparedness and safety of all passengers.
• • Collaborated with the cabin crew to streamline service procedures, reducing service time by 15%.
• • Facilitated communication between the cockpit crew and passengers, ensuring clear and concise announcements.
• • Handled customer inquiries and complaints, achieving a resolution rate of 95%.
• • Assisted passengers with check-in and boarding, improving the efficiency of pre-flight procedures.
• • Contributed to a team project that redesigned the boarding process, reducing boarding time by 10%.

6 Flight Attendant Resume Examples & Guide for 2024

Your flight attendant resume should demonstrate exceptional customer service skills. It's critical to highlight your ability to ensure passenger comfort and safety. Ensure that your resume also showcases your proficiency in emergency response procedures. Airlines value team players, so include examples of collaboration and teamwork.

All resume examples in this guide

Senior Flight Attendant

Entry-Level Flight Attendant

Corporate Flight Attendant

Lead Flight Attendant

How to format a flight attendant resume

If you're an experienced flight attendant, the reverse-chronological resume format  is highly recommended. It highlights your career progression and achievements across different airlines or flight attendant positions.

New flight attendant hopefuls might find great value in choosing either a functional resume format  or a hybrid layout . They both prioritize skills and strengths rather than putting the focus on past jobs.

On top of that, it's very important to choose a good resume design, especially if you want to stand out among other applicants. Our professional resume templates  offer a modern and clean look that grabs attention quickly.

When getting your flight attendant resume ready, keep these tips in mind:

• Convert your resume to a PDF file  in order to keep the layout and design the same, no matter how or where it's opened.
• Include your contact information  and more precisely an email address, a phone number, and a current city or region.
• Use 1-inch margins  all around your resume to keep it looking neat and easy to read .
• Choose Rubik, Volkhov, or Montserrat for your resume fonts . Their size should be between 10 and 12 points to make sure it's readable but also fits everything you need to include.
• When picking colors for the resume , think about what looks professional and is easy on the eyes. Blue, mirroring the sky's serenity, is a top choice because it symbolizes trust.
• Optimizing your resume for Applicant Tracking Systems  is vital too. These systems scan resumes for relevant keywords  in areas like skills, education, and work experience.

If your flight attendant resume could use a refreshing, think about using our free AI resume checker . It performs 16 important checks to get your resume ready and to improve your chances of getting interviews.

Is your resume good enough?

Drop your resume here or choose a file . PDF & DOCX only. Max 2MB file size.

Resume formatting  matters, but now let's move on to the key sections that must be included in your CV.

The top sections on a flight attendant resume

• Contact information:  It’s critical for communication with the recruiter.
• Professional summary: Highlight why you are suitable for the cabin crew.
• Work experience: Demonstrate your past experience in customer service or in aviation.
• Skills and certifications: Showcase your specific abilities like first aid, CPR, and foreign language fluency, necessary in the field of aviation.
• References: Include recommendations from former employers or educators to provide credibility to your application.

As  you put together your flight attendant resume, keep in mind that recruiters will be searching for clear indicators that you're the perfect candidate for this position.

What recruiters want to see on your resume

• Proven customer service excellence that shows the ability to enhance passenger satisfaction and loyalty through exceptional service interactions.
• Proficiency in safety and emergency procedures that highlight a commitment to passenger safety and readiness to handle critical situations.
• Proof of multilingual skills that show the ability to overcome language barriers with international passengers.
• Evidence of flexibility and adaptability that shows the ability to manage unpredictable flight schedules.
• Demonstrated physical resilience, crucial for upholding service quality on long flights and efficiently dealing with luggage.

Impress recruiters by tailoring a clear and informative work experience section  on your flight attendant resume. This section is key for employers assessing your suitability for their team.

How to write your flight attendant resume experience

The main aim of flight attendants is to make service for passengers better. This means making sure they’re more comfortable, ensuring their safety, and making them more satisfied with the service they receive. Talk about your own successes in previous jobs, giving examples of how you made service better and the good results that came from it.

• • Served food and drinks to passengers quickly.
• • Worked well with the cabin crew team.
• • Took care of passengers' needs during flights.
• • Handled payments for in-flight purchases.

The example isn't strong because:

• It's too general. The listed tasks could apply to many jobs.
• Missing flight attendant tasks.
• It's vague about any specific achievements.

Now let's improve it a bit.

• • Quickly served food and drinks to more than 200 passengers on each flight.
• • Helped keep all flights safe with a team of 6, with no accidents for 2 years.
• • Sold snacks and items worth $500 on each flight, increasing sales by 30% in just 9 months.
• • Adapted to sudden schedule changes, taking on 30+ unexpected flight duties for the last 12 months

The second example is better because it:

• Shows the flight attendant's direct impact, making their successes easy to grasp.
• Measures the specific outcomes of their efforts on passenger satisfaction.
• Points out adapting to unexpected changes, showing that they can handle surprises.

Update your LinkedIn profile whenever you revise your resume. Consistency is key, as recruiters check both to ensure there are no discrepancies.

Tailoring your flight attendant resume involves deciding on its length. A one-page resume  might be concise, but a two-page resume  could provide a detailed view of your customer service and safety skills. Focus on what highlights your qualifications best.

In the next section, we'll cover how to put numbers in your resume  that emphasize your work as a flight attendant.

How to quantify impact on your resume

On a flight attendant resume, emphasize your actions and their outcomes, even if they're not all quantifiable. Also, try starting achievements with action verbs  to catch the recruiters' eyes.

• Showcase your communication skills by specifying the number of languages you speak.
• Highlight your customer service experience by indicating the number of years you've worked in such roles.
• Illustrate your ability to handle a high workload by detailing the number of flights you’ve managed weekly.
• Prove your capability to serve a large number of passengers by noting the typical count per flight.
• Reflect your readiness for medical emergencies by listing the exact number of First Aid/CPR certifications you've obtained.
• Show you can handle stress and adapt by listing how many tough layovers you've dealt well with, which also illustrates you're good with changes and challenges.

How do I write a flight attendant resume with no work experience

Embarking on a career as a flight attendant is an exciting path for both recent graduates and seasoned professionals seeking a change from conventional roles to a more dynamic, people-oriented environment. This field attracts individuals from various professions, including accountancy, nursing, teaching, and even law.

If you are newly graduated and eager to start your career as an FA, here's what can help you with to get noticed, despite the lack of experience .

• Objective section : Write 2-3 sentences that highlight your passion for customer service, any relevant interpersonal experiences, and your career goals. Recruiters should see how your ambitions match the airline's service standards.
• Skills: List both soft and hard skills crucial for a flight attendant, such as effective communication, emergency response training, multicultural sensitivity, etc. Whether from volunteer work, courses, or other jobs, showcase every skill applicable to the flight attendant role.
• Education and certifications:  Mention your education level, any majors or focuses, and relevant training (such as CPR certification) that could be beneficial for a flight attendant.
• Work experience: Include any previous employment that showcases transferable skills like teamwork, problem-solving, customer interaction, etc.

How to list your hard skills and soft skills on your resume

When creating your resume for a flight attendant job, it's important to show both your hard and soft skills . Think about what you're good at and put together a list of skills that will really make an impression on recruiters.

Best hard skills for your flight attendant resume

• First aid administration
• CPR first aid
• Advanced swim training
• Meal and beverage service
• Emergency equipment operation
• PA system operation
• Multilingual skills
• Airline reservation system knowledge
• Proficiency in aircraft evacuation procedures
• Flight safety regulation knowledge
• Skill in operating emergency evacuation equipment
• Familiarity with automated external defibrillators (AED)
• Understanding of aviation security measures
• Knowledge of in-flight service procedures

When tailoring your skill section , closely read the job description  and make sure your skills fit what they're looking for.

Best soft skills for your flight attendant resume

• Excellent customer service
• Active listening
• Diplomacy and tact
• Effective communication
• Multitasking
• Detailed oriented
• Stress management
• Flexibility
• Strong people skills
• Cultural awareness
• Adaptability
• Ability to stay calm under pressure

Now that we’ve talked about skills for good flight service, let's look at the educational part that helps with these skills. This section explores more about degrees and certificates.

How to list your certifications and education on your resume

The most common majors pursued by flight attendants  in 2021 (counting all academic degrees) were Business (10,934 people), Communications (4,911 people), and Education (4,358 people).

To properly list your education  on a flight attendant resume, use a format that highlights the most important details and makes it easy for hiring managers to understand them.

Follow this guide:

• Degree and major:  Begin with the type of degree you received and your major or focus area. This is important because it shows your foundational knowledge and any specific focus relevant to customer service or safety.
• Institution name: Next, include the name of the institution where you obtained your degree. This information lends credibility to your resume, particularly if the institution is recognized for its programs related to hospitality, communication, or safety training.
• Location: Adding the location (city and state) of your institution can be useful, especially if the region is known for its strong emphasis on hospitality training.
• Graduation date: State when you graduated. If you're still in school, mention your expected graduation date .  
• Grade Point Average : Including your GPA is optional and usually recommended only if you've graduated recently and it strengthens your application. If it was above a 3.5, including it can highlight your academic dedication otherwise you better skip it.

An example of how to format an education entry effectively:

• • Focused Studies: Customer service excellence, team management, and conflict resolution.

Besides getting a bachelor's degree, it's a good idea to also get a cabin crew certificate from a professional training center like The Flight Attendant Academy .

Recruiters look for candidates who are committed to their personal and professional growth, especially in a field as demanding as aviation. Showcasing certifications on your resume, like advanced safety training, service excellence courses, or first aid qualifications, demonstrates your effort to keep pace with the evolving demands of flight service. These following certifications can make your candidacy even more attractive to hiring managers.

Best certifications for your flight attendant resume

• CPR & First-aid Certification
• Water Survival/Lifesaving Training
• Customer Service Excellence Training  
• Crew Resource Management (CRM) Training  

Crafting each part of your resume clearly is crucial, especially for flight attendants, where a compelling summary can capture the recruiter's interest.

How to write your flight attendant resume summary or objective

Experienced flight attendants benefit from including a summary on their resumes . This concise introduction emphasizes your most relevant skills and experiences, directly correlating them to what the job seeks. It gives recruiters a fast overview of how well you fit the flight attendant role. We'll look at a strong and a weak example of a flight attendant resume summary to point out effective strategies.

A broad statement like this won't catch the attention of hiring managers, nor does it highlight any specific skills.

This example is better because it:

• Highlights 9 years at Alaska Airlines and showcases a deep commitment and extensive experience in the aviation field.
• Emphasizes proficiency in English, French, and Spanish, which indicates the candidate's ability to communicate with diverse passengers.
• Puts the focus on delivering high-quality service and establishes the candidate as a valuable team member.
• Shows the applicant wants to get better at skills like teamwork and leadership, demonstrating that they’re looking forward to growing their career.

Additional sections for a flight attendant resume

When tailoring your flight attendant resume don't forget to underline your successes. In addition to the usual summary, work history, education, and qualifications, think about adding these sections:

• Training: Shows ongoing learning and knowledge in aviation safety and service standards.
• Language skills : Indicates the ability to communicate with passengers from various backgrounds.
• Passions: Mention interests and hobbies  related to travel or customer service (e.g., exploring new cultures, language learning, etc.) to show what motivates and inspires you in your role as a flight attendant.
• Strengths: Highlight your unique talents that are relevant to flight attendant duties.
• References:  Include recommendations from past employers or instructors to attest to your qualifications and character.

Key takeaways

Here is a round-up of the most significant points from the article:

• Include key sections on your flight attendant resume: contact info, professional summary, work experience, skills and certifications, and references.
• Utilize a reverse-chronological format if you're experienced to showcase your career progression.
• Optimize your resume for Applicant Tracking Systems by including relevant keywords from the job description.
• Mention relevant education and any specific certifications that demonstrate your commitment to professional growth.
• Keep your resume summary or objective brief and meaningful to quickly demonstrate how your skills and experience qualify you for the flight attendant role.

Flight Attendant resume examples

Explore additional flight attendant resume samples and guides and see what works for your level of experience or role.

Looking to build your own Flight Attendant resume?

• Resume Examples

Best Resume Layout: 9 Examples and Templates That Recruiters Approve

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Click here to go to the complete flight attendant resume sample

What is a resume for flight attendants?

It is documentation of your core skills and experience that can help you communicate your efficiency to the hiring managers.

Flight attendants play a major role in the airline and transportation industry while taking up responsibilities revolving around customer service and hospitality.

So if you are seeking a job in this field you need to draft the best flight attendant resume.

Read on to learn how to draft a resume for airline jobs that can land you your dream job.

Furthermore, you can get a detailed insight into the following FAQs:

• How do you make an airline resume?
• What is the job description of flight attendant?
• What should a flight attendant put on their resume?
• What skills are important for flight attendants?

Who Needs a Flight Attendant Resume?

A cabin crew is responsible for a good flight experience. This comprises the comfort, safety, and welfare of all national and international passengers.

Making flight attendant resumes are almost as simple as making any other in as many ways. So, if a resume is the one thing stopping you from getting your dream flight attendant job, this article is perfect for solving your problem.

Two recruits check your flight attendant resume.

Specialist recruitment agencies advertise roles on behalf of major commercial and budget airlines from across the globe. Providers of training courses often have close links to recruitment agencies and airlines, which can be helpful.

Why Do You Need a Flight Attendant Resume?

Usually, top airline companies take only 7.4 seconds to scan a resume. That means you only have 7 seconds to grab the recruiter’s attention. That can only happen with a professional and well-formatted flight attendant resume.

Before applying for flight attendant jobs, make sure to pick a flight attendant resume format that grabs attention.

Here are some formatting tips you need to keep in mind:

• Always add your name and address on resume, along with Linkedin profile information
• Write a flight attendant resume summary at the top of your resume
• Add your flight attendant work history in a reverse chronological order
• Select a professional resume design to make your resume stand out from other resumes
• Attach a flight attendant cover letter with your resume

Also Read: Why is it important to tailor a resume to a specific job?

Flight Attendant Job Descriptions

Here is a typical job description for a flight attendant:

• Be present at pre-flight meetings on details of the flight.
• Make sure that enough supplies of emergency apparatus and refreshments are on board.
• Help in cleaning the cabins during flights.
• Show how to use emergency and safety equipment.
• Ensure all commuters have fastened their seat belts and ensure that additional safety necessities are fulfilled.
• Serve and sell snacks, meals, and beverages.
• Take care of commuters’ requirements and especially of those with special needs.
• Reassure the commuters during flight, like when the airplane strikes turbulence.
• Provide first aid to the commuters when needed.
• Give instructions in case of emergency.

Also Read: How to find a job you love?

How to Write a Flight Attendant Resume?

Creating your resume is an easy task if done the right way!

Let us show you how:

Step 1: Compile Your Details

Your master resume is used for general purposes such as creating your LinkedIn profile and posting to large job boards.

You create a target flight attendant resume that includes only things that are relevant to the specific flight attendant job you are aiming at when you apply to a particular flight attendant job opportunity, based on your master resume.

Step 2: Emphasize Customer Service Skills

The flight attendant job is closely related to that of a customer service job. It is of utmost importance that you include your customer service skills in your flight attendant resume skills section. Most airlines seek professionals who know how to handle the commuters and emergencies that can come in a flight.

If you have no airline experience, then focus on highlighting your customer service history and skills in your flight attendant resume.

You can build up a bridge in your flight attendant resume by relating and explaining how you can use your sales associate or server skills to serve the commuters in the plane and give the airlines happy and satisfied commuters.

Ensure the commuters provide a satisfactory flight service by attending to passengers in distress, answering the passengers’ questions, serving beverages and food, or providing special assistance.

Step 3: Write Your Header

When writing your profile name, make sure that your name is written clearly with the correct spellings and proper spacing.

Step 4: Draft Your Professional Experience Section

Recruiters will examine a candidate’s work history to determine if the kind of jobs they’ve held relate to the on-board tasks a Flight Attendant performs. If you have customer service experience, highlight your skills to distinguish yourself from the pack.

For example, if you worked as a bartender, the hiring team will assume that you will be great at customer service.

Step 5: Showcase Achievements

When writing your achievements in your flight attendant resume, quantify them and start each point with a power verb .

Power verbs like prepared, neatened, organized, recruited, certified , and oversaw can be used to describe how effectively you do your flight attendant job.

Focus on your skills that saved money, met goals, solved problems, and helped in implementing processes. You can see how to do these things in the samples given below.

Including survey responses or commendations from fellow crew members and customers is very effective, as it adds credibility to your skills as an attendant.

Step 6: Highlight Your Skills

It is a must for you you to highlight your flight attendant resume skills to make the recruiters recognize your potential.

First aid, CPR, AED, and any other emergency health response training are pertinent if you have them and can also be included in the “Additional Skills” section.

• In-depth knowledge of Federal Aviation Regulations
• CPR & First Aid Certified
• Hospitality : Ensuring passengers have a comfortable flight
• Conflict Resolution : Settle disputes and complaints in a polite manner
• Time Management : Adhere to the flight itinerary
• Fluency in a foreign language

Step 7: Summarizing Your Profile

One way to make an outstanding flight attendant resume is to start your flight attendant resume summary with a powerful statement. This will grab the recruiter's attention and will force them to read your resume further. Also, make sure you include all the keywords written in the flight attendant job description.

This will demonstrate that you pay attention to details and give the recruiter another reason to hire you. Ensure all the information written in your flight attendant resume is relevant to the job you are applying for.

Step 8: Use the Right Flight Attendant Resume Format

If you've got relevant and enough experience of being a flight attendant, then the reverse-chronological resume format fits you. This resume format will highlight your experience, work history, and duties chronologically and help recruiters gauge your experience.

If you are a newbie to the world of flight attendants, then you can include your internships or training in the first in your flight attendant resume, followed by the education/certifications you have.

Ensure to write the professional section in one-line bullet points with proper bolding and groupings.

If you have no work experience, add other sections like extracurricular activities, languages, etc.

Step 9: Provide Contact Details

The personal information section comes just after the header. In this section, you need to provide specific personal information to help the recruiter get in touch with you if you get shortlisted for the interview.

In this section, you will provide three things:

• Personal Phone Number,
• Personal E-mail Address,
• Current Location of Residence.

Apart from the things mentioned above, no other personal information is required.

• Phone Number : A personal phone number will serve as the primary source through which the recruiter might contact you.

When writing the personal phone number, put a plus sign (+) and then first write your country’s International Subscriber Dialing (ISD) code.

If you have more than one number you use, then write only one number out of them which you use primarily and on which you are available 24x7.

• E-mail Address : Next in line is the personal e-mail address. The personal e-mail address will be written in the center, right next to the personal phone number.

If you have more than one personal e-mail address, then write the one you use daily.

At this stage of resume making, you can also provide any external hyperlinks to any of your social media profiles like LinkedIn, Facebook, Instagram, etc.

You can also add a hyperlink to any personal website if it is relevant to the profile you are applying for.

• Current Location of Residence : Third in line is your current location of residence. It will be written right next to the personal e-mail address, on the right-hand corner.

When writing your current location, do not write the complete address. City, Country code will be enough.

Also Read: What is the best way to draft a resume contact information section?

Step 10: Make a Profile Title

Profile title is one of the essential things in a resume. It helps the recruiter to know for which profile you've applied. It also serves as a deciding factor for the recruiter, which helps him decide whether to read your resume further.

A profile title needs to be optimized according to your target profile. It should be able to put across your target profile properly. Also, the profile title is supposed to be the second-largest text in the whole of your resume.

It should be written between the font size of 12-14 size points .

Flight Attendant: Education Section

To become a flight attendant, you need a minimum high school diploma. However, most airlines prefer applicants with a graduation degree in some course.

A few things to keep in mind:

• The degrees that are considered the most relevant to this profile are business, public relations, tourism, communications, or social science.
• A course and fluency in speaking a foreign language are needed for those applicants who want to work on an international flight.
• A few flight attendants attend special academies which specialize in the training of flight attendants.

Flight Attendant: Work Experience

The work experience section is the essential section of a flight attendant’s resume. You need to ensure how you can structure the professional experience section professionally.

Following are the essential elements of the flight attendant resume professional experience:

• Name of the Position
• Company Name
• Starting Date
• Ending Date
• Roles and Accomplishments

Example of Professional Experience Section on Flight Attendant Resume

Flight Attendant Boing Airlines

Jul ‘19 - Nov ‘21

• Implemented new boarding procedures as part of reducing boarding time by 22%
• Completed 1000+ hours of flights while attending to 400+ passengers
• Served refreshments to passengers while aiding with their questions
• Resolved high-stress situations and educated passengers on flight safety procedures

By this example, you can see that professional experience is not just listing responsibilities vaguely. It’s also providing accurate statistics with the experience.

It tells the recruiter that you are not talking out of thin air. You really have the skill and knowledge.

Flight Attendant: Certifications

All the flight attendants need to be FAA certified. The flight attendants have to complete the initial training program & clear a proficiency test in order to get the certification.

There are different types of certifications for each type of airplane, so the flight attendants need to take training in the certification course related to their specific flight.

Also, if you wish to change your airplane type to some different kind of airplane, you need first to complete the certification training about that specific airplane.

When writing the certification section in the flight attendant resume, you need to include these elements:

• Name of the certification
• Certification body
• Date of certification and expiration date
• Certification number (if available)

Here are some certifications for flight attendants:

• Travel and Tourism Professional (TTP)
• Certified Aviation Manager (CAM)
• Certified Travel Associate (CTA)

Flight Attendant: Skills

A flight attendant should have the following skills:

Attentiveness

To make sure the travel experience is pleasant for the commuters, the flight attendants should pay attention to their needs. They should also be aware of all the safety and security risks.

Conversational Skills

Flight attendants must interact efficiently, listen intently, and speak clearly with the commuters and the crew members.

Customer-service Skills

They should cope with stressful situations and meet the needs of the commuters effectively; a flight attendant should have resourcefulness, finesse, and self-composure.

Decision-making Skills

Flight attendants should have the ability to act calmly in times of emergency.

Physical Strength

Flight attendants’ duty may require them to stand or walk for a long time along with lifting baggage. Their vision needs to be at least 20/40 as often they have to conform to requirements regarding height and weight.

Flight attendants need to look professional, and that's why there should be no visible body piercings, tattoos, or unprofessional hairstyles or makeup.

Are you mentally and physically capable of doing the flight attendant job? Since you are required to pass a medical test to prove your fitness, it’s a good idea to list some type of activity or sport under the ‘Interests’ category of your flight attendant resume.

Also Read: How to curate a professional resume skills section?

Flight Attendant Resume Sample

• Attended passengers by serving meals , beverages & refreshments , leading to 100% customer satisfaction
• Assisted passengers with issues such as air-sickness while scoring 1 00% positive reviews online
• Made in-flight announcements & provided special service to children, elderly & differently-abled
• Demonstrated emergency equipment & procedures to passengers on 200+ flights
• Conducted cabin safety checks before departure & solved passenger queries during flight
• Cleaned cabins & ensured inventory of food supplies & emergency equipment
• Operated all mechanical & safety equipment by adhering to industry standards & regulations
• Completed +1000 hours of international & +2000 hours of domestic flights in Boeing flights consisting 250+ passengers
• Packed & transported ordered grocery to vehicles & helped customers in tracking it
• Ensured highest standards of hygiene & safety in-store & of grocery items
• Cooperated with the logistics department to help in data entry & billing & tracked customer & product traffic
• Provided suggestions to upper management for decreasing theft & return of products
• Top 5 percentile of the class
• Assisted in conducting internal & external research to formulate & develop a customer maturity model
• Helped in conducting industry & market research to target new business

Key Takeaways

Here are some of the key takeaways from the flight attendant resume blog:

• Do not write the entire resume in paragraph form. Only the summary/objective section should be in paragraph form rest all the resume points of your resume will be written in one-line bullet points .
• Make sure each resume point is written using the cause-effect method, writing what you did and why you did it. This way, you'll be able to bring out your contribution and the impact that it had.
• Ensure that the formatting of your resume is consistent throughout the resume. Use bullets to write all your resume points. Doing so will increase the readability of your resume.
• To write your certifications and training that you have completed, make a separate section named ' CERTIFICATIONS & TRAINING. ’
• If you have any achievements in any of your work experiences like any awards you got, then make a separate sub-section within each of your work experience sections named ' Key Achievements .’ In this section, write all the awards & recognition that you got for working in that organization.
• The length of a resume is decided by the number of years the professional has been working for. Freshers and professionals with less than ten years of experience should make a resume of 1 page , and those who have been working for more than ten years should go for a two-pager resume.
• Make sure that your resume doesn't exceed the limit of 2 page s. Two pages are the max that a resume can extend to. To limit your resume to the length of two pages, make adjustments in the resume accordingly. One way to do it is to write points that don't exceed the limit of one line.
• One-line bullet points make the resume look crisp and provide a lot of space for improving readability
• Make sure to have plenty of whitespace in your resume, since
• Additionally, you can add more sections relevant to your profile if you need to add more information to your resume.

Go to Hiration's online resume builder which has 24/7 chat support and get professional assistance with all your job & career-related queries.

You can also write to us at [email protected] .

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• Flight Attendant Resume Example

Resume Examples

• Common Tasks & Responsibilities
• Top Hard & Soft Skills
• Action Verbs & Keywords
• Resume FAQs
• Similar Resumes

Common Responsibilities Listed on Flight Attendant Resumes:

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Flight Attendant Resume Example:

• Implemented a new customer service training program for the flight crew, resulting in a 25% increase in positive customer feedback and a 10% decrease in customer complaints.
• Collaborated with the in-flight catering team to introduce new menu options, resulting in a 15% increase in customer satisfaction ratings for food and beverage services.
• Developed and implemented a new cabin cleaning checklist, resulting in a 20% improvement in cabin cleanliness scores and a 5% increase in on-time departures.
• Managed a team of flight attendants to consistently achieve a 95% or higher on-time departure rate, resulting in improved customer satisfaction and increased revenue.
• Developed and implemented a new emergency response protocol, resulting in a 15% decrease in response time and a 10% increase in passenger safety ratings.
• Collaborated with the flight operations team to optimize flight schedules, resulting in a 5% increase in flight efficiency and a 10% decrease in fuel costs.
• Developed and implemented a new passenger feedback system, resulting in a 20% increase in customer satisfaction ratings and a 10% decrease in customer complaints.
• Collaborated with the flight operations team to optimize flight routes, resulting in a 5% decrease in flight time and a 10% decrease in fuel costs.
• Implemented a new onboard sales program, resulting in a 10% increase in revenue from in-flight sales.
• Customer service excellence
• Team management and leadership
• Effective communication
• Conflict resolution
• Time management and punctuality
• Emergency response and safety protocols
• Flight operations coordination
• Menu planning and catering coordination
• Cabin cleanliness and organization
• Passenger feedback analysis
• Route optimization and fuel efficiency
• In-flight sales and revenue generation
• Training program development and implementation
• Adaptability and flexibility
• Multilingual proficiency (if applicable)

Top Skills & Keywords for Flight Attendant Resumes:

Hard skills, soft skills, resume action verbs for flight attendants:, generate your resume summary.

Resume FAQs for Flight Attendants:

How long should i make my flight attendant resume, what is the best way to format a flight attendant resume, which keywords are important to highlight in a flight attendant resume, how should i write my resume if i have no experience as a flight attendant, compare your flight attendant resume to a job description:.

• Identify opportunities to further tailor your resume to the Flight Attendant job
• Improve your keyword usage to align your experience and skills with the position
• Uncover and address potential gaps in your resume that may be important to the hiring manager

Complete the steps below to generate your free resume analysis.

Related Resumes for Flight Attendants:

Choose Your Test

Sat / act prep online guides and tips, how to write a flight attendant resume that will get you the job.

Hoping to become a flight attendant ? If so, you're not alone. Every year, tens of thousands of people apply for the limited flight attendant job openings at airlines around the world. Flight attendant jobs are highly coveted and highly competitive.

As an applicant, it may seem overwhelming to figure out how to stand out from the crowd of thousands of other flight attendant applicants. In this article, I'll talk about how you can use your resume to get your foot in the door for flight attendant jobs. By the end of this article, you'll be ready to write your own flight attendant resume and get the airline job of your dreams!

One of the best ways to make yourself stand out to airline hiring managers is to submit a polished and professional resume that highlights why you'll be a great flight attendant. Hiring managers will judge whether or not they want to meet you in person based on your resume, so it's extremely important that you use your resume to make a fantastic first impression.

As an overview, I'll next discuss how your flight attendant resume should be different than resume you use for other jobs and tell you the three skills you need to put on your resume. Then, I'll give you tips for writing your resume and give examples of an entry-level flight attendant resume and an experienced flight attendant resume. Finally, I'll answer some of the most frequently asked questions about flight attendant resumes.

Should Your Flight Attendant Resume Be Different Than Your Resume for Other Jobs?

One of the most common questions about flight attendant resumes is whether a flight attendant resume needs to be different than a resume for other jobs.

In general, the answer is no—you don't have to drastically re-write or re-format your resume to apply for a flight attendant job. However, you may need to change the language in your resume to highlight specific skills and experiences that airline hiring managers value.

Flight attendant jobs require special skills, like impeccable customer service and flexibility. You'll want to make sure a hiring manager can look at your resume and clearly see that you have these types of skills. That may mean re-writing your resume to show you have those abilities.

Say, for instance, that you previously worked as a secretary. When applying for other secretarial jobs, you highlighted your ability to use programs such as Microsoft Office. However, when applying for a flight attendant job, you'll want to highlight a different aspect of your previous experience as a secretary. You'll want to talk about how you interacted with customers or guests who visited your place of work. That'll show airline hiring managers that you have experience working with people.

In the next section, I'll tell you the three main skills flight attendant hiring managers are looking for, so you know which skills to demonstrate on your resume.

3 Skills to Highlight on Your Flight Attendant Resume

So what skills are hiring managers looking for from flight attendant applicants? In this section, I'll tell you the top three skills you need to highlight on your flight attendant resume.

#1: Customer Service Experience

The number one most important skill to highlight on your flight attendant resume is a passion for customer service. Flight attendants are the face of airlines. They deal with customers more than any other type of airline employee and are responsible for ensuring that customers have a positive flight experience.

Airline hiring managers are looking to see that you have experience dealing with customers, particularly in stressful situations. They want to know that you'll be able to deal with cranky passengers whose flight has been delayed or with people who don't want to check their carry-on bag. More than that, the airlines want to know that you'll represent them well to customers.

Make sure you describe situations where you've had to deal with customers. As I mentioned in the previous section, that could be greeting customers as a secretary. It could also be serving customers as a waitress, or working at a retail store. You need to demonstrate that you have customer service skills that would apply to an airline environment.

#2: Ability to Lead in Adversity

Flight attendant jobs may seem glamorous, but they can be extremely challenging. You'll have to deal with angry customers every day, as well as with potentially dangerous situations. Airlines want to know that you're able to keep your cool when times get rough and that you'll be able to act as a leader in such times. Flight attendants are responsible for not only providing great customer service, but also for keeping order in the cabin. They need to be able to calm down passengers that are violent and recognize dangerous behavior. They'll also need to be able to be leaders in the event of an emergency.

Have you led a team of workers at a retail shop at Black Friday? Or dealt with the Friday night dinner rush? Or maybe you have led a group of teenagers in a volunteer situation? Show that you've acted as a leader and dealt with difficult situations.

#3: Flexibility

If you've flown before, you know that flights often experience delays. As a flight attendant, you'll have to roll with a lot more than just those common flight delays. First of all, you'll need to leave your home to train for up to several months. If you make it through flight attendant training, you'll need to be able to deal with a schedule that's always changing due to cancelled or delayed flights. You may have to report at the last minute for a flight if another flight attendant can't make it. For at least the first few years of your career, you'll have the least desirable shifts and have to work on a lot of dates that you'd potentially rather be at home with loved ones.

Hiring managers are looking for employees who can demonstrate this flexibility and willing to do whatever it takes for their work. Perhaps you show on your resume that you've been able to cover for last minute shifts at your previous jobs, or that you always take holiday hours to help out your boss. Demonstrating flexibility will show your commitment to your flight attendant job.

4 Tips for Writing a Standout Resume for Flight Attendant Jobs

Before you start getting your resume ready to apply for flight attendant jobs, check out these top five tips to make sure you're setting your resume up for success.

#1: Call Out Your Accomplishments

The most important thing to do on your flight attendant resume (or on any resume, really) is to emphasize your accomplishments. You want the hiring manager reviewing your resume to be wowed by your experience and skills and think, "I have to hire this person!"

For each position on your resume, you'll want to focus on your achievements over your duties. Did you lead a special project? Were you named "employee of the month"? Did you have more satisfied customers reviews than any other employee at your place of work?

While you of course want to make sure that you describe what you actually did at each of your previous jobs, you want to focus on your highlights so that the hiring manager reviewing your resume really understands what made you special at your prior workplace.

#2: Tailor Your Resume to the Position

You'll also want to tailor your resume to the flight attendant position you're applying to. That means you need to make sure you highlight the skills and experiences that airlines are looking for in their flight attendants.

When formatting your resume for a flight attendant job, make sure that you're spending the most time on the experiences and skills that'll ingratiate you with hiring managers. It should be easy for hiring managers to tell that you have experience that will serve you well as a flight attendant.

#3: Format Matters

While you don't need to spend hours making your resume beautiful, you do need to make sure it's formatting is clear and logical. Just like grammatical and spelling errors can discount your resume, a confusing, unorganized resume will also make you look unprofessional.

Use clear, simple formatting throughout your resume. Follow the same styling choices throughout; that is, don't bold your job titles in one section and make them pink and sparkly in another. Bullet points are great for organizing your accomplishments and duties for a particular job. Make it easy for a hiring manager to read and understand your professional experience.

#4: Proofread

It might seem obvious, but you need to proofread your resume several times before submitting it as part of a job application . Hiring managers often see resumes with spelling mistakes, grammatical errors, and other silly mistakes and will dismiss them as unprofessional. Don't get your resume thrown out for a careless error; proofread it before you send it in!

Sample Entry-Level and Experienced Flight Attendant Resumes

Use our sample entry-level flight attendant resume and experienced flight attendant resume to see how your resume should be formatted and what kinds of experience it can include.

Click here to download our sample entry-level flight attendant resume .

Click here to download our sample experienced flight attendant resume .

Frequently Asked Questions About Your Resume for Flight Attendant Jobs

Still have questions about your flight attendant resume? Check out these frequently asked questions.

#1: Should I Have a Flight Attendant Resume Objective?

A flight attendant resume objective is usually one to two sentences long and speaks specifically to the type of job the applicant is seeking. Your resume objective will say what kind of career you desire, and what skills you have that make you ideal for that type of job.

While objectives were once very commonplace on resumes, they've fallen out of favor, mainly because they're more centered on the applicant's needs than the company's needs. If you have a stellar flight attendant resume objective that you think demonstrates why you're a uniquely qualified fit for a particular flight attendant job, leave it in. Otherwise, your experience throughout the resume should be enough to convince hiring managers of your abilities.

#2: What Keywords Should I Use in My Flight Attendant Resume?

You don't necessarily need to include certain keywords in your flight attendant resume to be moved along in the application process. What you do need to do is highlight the skills and experience required in the job description, if you have evidence of having those skills or experiences.

Take note of any words that appear more than once or twice throughout the job description. Examples may be "customer service," "difficult situations," or "flexible," depending on the particulars of the job for which you're applying. If you can highlight that you have experience with those qualities and qualifications, you should include them in your resume.

#3: Is It Okay If I Don't Have Previous Experience As a Flight Attendant?

Yes! All airlines hire people who haven't worked as a flight attendant before to enter their trainee programs. A great way to show that you'd make a great flight attendant, even if you haven't worked as one before, is to highlight your relevant prior work experience.

#4: Should I List My Reference Information on My Resume for Flight Attendant Jobs?

Don't waste space on your resume indicating your references' contact information or saying something like "References available upon request." Checking references is an important part of almost every single job application process these days. Hiring managers will assume that you have references to contact, and they'll reach out to you for that information when they need it (often later in the hiring process).

#5: Should I Include My Education Experience on My Flight Attendant Resume?

Most flight attendant jobs only require that applicants have a high school diploma or GED. You should definitely indicate on your resume that you've achieved at least the minimum educational requirements for the position, and include any higher degrees if you have them.

Your resume is one of the first things hiring managers will see when they decide whether or not to move you forward in the flight attendant hiring process. You can use your resume to help get your foot in the door by highlighting how your previous experience has qualified you for the role and ensuring your resume is professional and polished.

Follow these steps, and you're well on your way to securing your flight attendant interview!

Hayley Milliman is a former teacher turned writer who blogs about education, history, and technology. When she was a teacher, Hayley's students regularly scored in the 99th percentile thanks to her passion for making topics digestible and accessible. In addition to her work for PrepScholar, Hayley is the author of Museum Hack's Guide to History's Fiercest Females.

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How to Become a Flight Attendant

By Ajoke Aminu

Published: February 27, 2024

Do you want to get paid while traveling the world and experiencing different cultures? Lucky for you, that’s pretty much a flight attendant job description! But before you can start jet-setting across the globe, you’ll need to learn essential flight attendant skills.

Stay with us, as we explore the different flight attendant requirements, their average salary, and outline the general steps to help you become a flight attendant ASAP!

Career Summary

Flight attendant salary.

Flight attendant’s job description goes far beyond just serving drinks and snacks, and it reflects in their income. They act as safety and service professionals in the sky, responsible for passenger safety, medical emergencies, and ensuring a comfortable flight experience. In essence, here is the flight attendant salary trajectory :

• Entry Salary (US$51k)
• Median Salary (US$59k)
• Executive Salary (US$76k)

Therefore, flight attendant salaries can be considered as mid-range income salaries compared to the national average.

What does a Flight Attendant do?

Flight attendants ensure passenger safety and comfort during flights by conducting pre-flight safety briefings, assisting with boarding and deplaning, providing in-flight services such as serving meals and beverages, addressing passenger inquiries, and handling emergency situations.

Flight Attendant Career Progression

• Entry-Level/Junior Flight Attendant: Responsible for providing onboard services and ensuring passenger safety.
• Senior Flight Attendant: Takes on additional responsibilities, such as mentoring new flight attendants, leading cabin crew teams, and handling more complex situations.
• In-Flight Supervisor: Oversees the overall in-flight operations, manages cabin crew performance, and ensures compliance with airline policies and procedures.
• Purser/Lead Flight Attendant: Serves as the primary point of contact between the cabin crew and the flight deck, responsible for coordinating and managing the entire cabin service.
• Manager/Director of In-Flight Services: Manages and supervises the entire in-flight department, including recruitment, training, scheduling, and ensuring high service standards.

Pros and Cons of Working as a Flight Attendant

• Opportunities to travel and explore different destinations.
• Meeting people from diverse backgrounds and cultures.
• Competitive travel benefits and discounts.
• Enhanced customer service and interpersonal skills.
• The dynamic and ever-changing work environment.
• Irregular work schedules and long hours.
• Frequent time away from home and family.
• Dealing with demanding passengers and challenging situations.
• Jet lag and the physical toll of working in a pressurized cabin.
• Limited control over personal routines and schedules.

Key Skills to Have as a Flight Attendant

• Excellent communication and interpersonal skills.
• Customer service orientation.
• Problem-solving abilities.
• Adaptability and flexibility.
• Emergency response and first aid knowledge.

Popular Flight Attendant Specialties

• International Flight Attendant
• Corporate/Private Jet Flight Attendant
• VIP/First Class Flight Attendant
• Language-Specific Flight Attendant
• In-Flight Safety Instructor/Trainer

How to become a Flight Attendant

As a flight attendant, you have the opportunity to explore different destinations, interact with diverse passengers, and ensure their safety and comfort during flights. Also, the flight attendant salary packs quite the punch, so gear yourself up for a competitive selection process. Hence, you must study the steps needed to take to increase your chances of success. In this guide, we will outline the general steps to help you embark on your journey towards a career as a flight attendant.

Get The Right Flight Attendant Education: High School vs. College

When considering a career as a flight attendant, one common question is whether a college degree is necessary. While the minimum flight attendant requirements for education are typically a high school diploma and/or GED , pursuing a college degree can have its advantages, such as enhancing your career prospects and providing a competitive edge in the industry. However, it’s important to note that many successful flight attendants have built their careers without a college degree.

The flight attendant job description primarily focuses on customer service, safety procedures, adaptability, and emergency protocols. These skills can be acquired through comprehensive training programs provided by airlines . Also, if you are already working in a customer service role and have the required skills and experience, you may be able to get a job as a flight attendant without a degree.

Ultimately, the decision to pursue a college degree as a flight attendant is a personal one. Consider your long-term goals, financial resources, and the specific requirements of the airlines you wish to work for. Research the hiring preferences of different airlines and weigh the potential benefits against the investment of time and money required for a college education.

Essential benefits of a college degree for a flight attendant include: 

• Expanded Knowledge and Skills: College education can broaden your knowledge base and develop critical thinking, communication, and problem-solving skills. These skills can be valuable in handling challenging situations, interacting with diverse passengers, and providing exceptional service.
• Enhanced Professionalism: A college degree demonstrates a commitment to education and a level of professionalism that may be appealing to airlines during the hiring process. It showcases your ability to complete long-term goals, manage responsibilities, and thrive in an academic environment.
• Increased Opportunities for Advancement: While a degree is not a guarantee for career advancement, it can open doors to opportunities beyond the role of a flight attendant. Airlines often have various departments and positions that require higher education qualifications, such as management, training, or customer experience roles.
• Competitive Edge in the Job Market: The aviation industry is highly competitive, and having a college degree can set you apart from other candidates, providing better opportunities and a flight attendant salary. It showcases your dedication, commitment, and willingness to invest in your personal and professional development.

Choosing the Right Degree for a Flight Attendant Career | Duration & Financial Estimate

Regrettably, the flight attendant requirements do not include a specific major that will land you a job. Nevertheless, certain fields of study can provide a solid foundation and equip you with valuable skills that are relevant to the role of a flight attendant. It’s important to note that while these degree programs can provide valuable knowledge and skills, they are not prerequisites for becoming a flight attendant.

Airlines typically prioritize qualities like exceptional customer service, strong communication skills, and a professional demeanor. Therefore, even if your degree doesn’t directly align with the aviation industry, you can still pursue a career as a flight attendant by focusing on acquiring relevant experience, participating in training programs, and demonstrating the desired qualities during the hiring process. Usually, it costs between US$3,500 to US$25,000 to study to become a flight attendant.

Here are some degree alternatives for aspiring flight attendants, along with estimated timeframes for completion: 

• Hospitality and Tourism: Degrees in hospitality or tourism management can provide a comprehensive understanding of the service industry, customer relations, and the importance of delivering exceptional experiences to travelers. These degrees often cover topics such as guest services, event planning, and cultural awareness, which are highly relevant to the role of a flight attendant. Typically, a bachelor’s degree in hospitality or tourism takes four years to complete.
• Public Relations and Communications: A degree in public relations or communications can enhance your interpersonal and communication skills, which are essential for effective interaction with passengers. These programs often focus on developing strong verbal and written communication abilities, crisis management, and interpersonal dynamics, all of which are valuable in a customer-facing role. A bachelor’s degree in public relations or communications usually takes four years to complete.
• Business: A degree in business can provide a broad range of skills applicable to various professional settings, including the aviation industry. Business programs typically cover areas such as management, marketing, accounting, and organizational behavior, which can contribute to your understanding of business operations and help you navigate the administrative aspects of the airline industry. A bachelor’s degree in business typically takes four years to complete.
• Psychology and Sociology: Degrees in psychology or sociology can offer insights into human behavior, social dynamics, and cultural diversity. Understanding different personality types, communication styles, and cultural sensitivities can be invaluable for providing exceptional customer service and managing interactions with passengers from various backgrounds. Both bachelor’s and master’s degrees in psychology or sociology usually take four to six years to complete, depending on the level of study.
• Education: A degree in education can equip you with skills in instruction, training, and curriculum development. These skills can be valuable if you are interested in pursuing roles in flight attendant training or crew resource management, where you may be involved in educating and mentoring new hires. A bachelor’s degree in education usually takes four years to complete.

Build Flight Attendant Skills Through Internships & Resources

Before anything, are you 18 or above? One of the first flight attendant requirements is your age, so you must be 18 years and above (preferably 21 in some cases). If you are, one of the other basic flight attendant requirements is to be able to speak the English language fluently.

Whether you’re just starting or looking to advance your career, building your flight attendant skills is key to achieving success. These skills enhance your daily job duties, and can also positively impact your flight attendant salary and lead to opportunities for career advancement.

Essential Flight Attendant Skills

• Safety Procedures: You’ll learn extensive safety protocols and procedures, including how to handle emergency situations such as evacuations, turbulence, and medical emergencies.
• Crisis Management: Flight attendants are trained to remain calm and composed in high-stress situations, making quick decisions and taking appropriate actions during emergencies.
• Customer Service: Excellent customer service skills are vital for addressing passengers’ needs, providing assistance, and creating a positive in-flight experience.
• Conflict Resolution: Flight attendants learn to manage conflicts among passengers diplomatically and professionally, ensuring a harmonious cabin environment.
• First Aid: Basic first-aid training is provided to handle minor medical incidents and injuries on board until professional medical assistance is available
• Language Skills: Depending on the airline, you may receive language training to communicate with passengers from diverse backgrounds.
• Cultural Sensitivity: Flight attendants are taught to respect and accommodate passengers’ cultural differences and preferences.
• In-Flight Services: You’ll learn how to serve meals and beverages, set up the cabin for different phases of the flight, and maintain cleanliness and orderliness.
• Problem-Solving, Time management, Flexibility, Teamwork & Communication: Flight attendants possess a versatile skill set that includes problem-solving abilities to address unexpected challenges, adept time management for on-time flights, flexibility to adapt to changing circumstances, strong teamwork skills for passenger safety, and effective communication for conveying crucial information to passengers and fellow crew members.
• Professional Appearance: Maintaining a polished appearance and adhering to grooming standards is important for representing the airline and projecting a professional image.

Resources to Master Flight Attendant Skills

If you’re looking to learn flight attendant skills, there are several resources available that can help you acquire the necessary knowledge and develop the required skills.

Here are some options to consider:

• Flight Attendant Training Programs: Many airlines offer their own flight attendant training programs , which are designed to provide comprehensive training specific to their operations, safety procedures, customer service standards, and regulatory requirements. These programs typically cover a wide range of topics, including emergency procedures, passenger handling, first aid, service etiquette, and aircraft-specific training. If you are hired by an airline, they will usually provide you with the necessary training.
• Online Courses: There are online courses and training programs available that specifically focus on flight attendant skills. These courses can cover topics such as customer service, safety and emergency procedures, inflight service, cultural awareness, and aviation regulations. These courses may be self-paced or instructor-led and can provide you with a solid foundation of knowledge to prepare for a career as a flight attendant.
• Books and Manuals: There are various books and manuals available that provide insights into the responsibilities, duties, and skills required of flight attendants. These resources may cover a range of topics, including safety procedures, passenger management, service techniques, and industry-specific knowledge. Some recommended titles include “ The Complete Flight Attendant Interview Workbook ” and “ The Essential Guide to Becoming a Flight Attendant “.
• Professional Associations: Joining professional associations, such as the Association of Flight Attendants (AFA), can provide access to resources, training materials, and networking opportunities. These associations often offer workshops, conferences, and other educational events that can enhance your knowledge and skills as a flight attendant.
• Airlines’ Career Pages: Many airlines have dedicated career pages on their websites where they post job openings and provide information about their recruitment processes and benefits. Check the websites of specific airlines you’re interested in.

Here are two more useful web resources for aspiring and current flight attendants:

• Federal Aviation Administration : The FAA’s website offers regulations, guidelines, and safety information relevant to flight attendants and the aviation industry.
• Cabin Crew Wings : A comprehensive resource for aspiring cabin crew members, offering information on training, recruitment, and career development in the aviation industry.

Flight Attendant Internships to Boost Your Skills & Resume

With hands-on experience at the core of internships, they can be a valuable way to build your flight attendant skills. While internships specifically tailored to flight attendants may not be as common as in other fields, there are still opportunities available that can provide valuable insights into the industry and enhance your skills.

Here are some internship opportunities to consider:

• Airline Internship Programs: Some airlines offer internship programs that provide a comprehensive inside look into their operations, including the flight attendant department. These programs may involve rotations through different departments, including customer service, inflight services, and safety procedures. Interns may have the opportunity to shadow and assist flight attendants, observe inflight operations, and gain exposure to various aspects of the job.
• Aviation and Travel Companies: Interning at aviation or travel companies can also provide valuable experience related to the flight attendant profession. These companies may include airlines, travel agencies, tour operators, or aviation service providers. While the focus may not be solely on flight attendant duties, you can gain insights into the broader aviation industry, customer service skills, and travel operations.
• Hospitality and Tourism Industry: Since flight attendants often interact with passengers in a service-oriented capacity, internships in the hospitality and tourism industry can be beneficial. Consider internships at hotels, resorts, event management companies, or tourism boards. These opportunities can provide exposure to customer service, guest relations, event planning, and cultural awareness, which are all relevant skills for flight attendants.
• Flight Attendant Schools: Some flight attendant schools or training centers may offer internship opportunities as part of their curriculum. These internships can provide students with practical experience and exposure to the daily duties of flight attendants.
• Safety and Emergency Response Training: While not a traditional internship, pursuing safety and emergency response training programs can enhance your qualifications as a flight attendant. Look for internships or training programs offered by organizations that specialize in aviation safety, emergency response, or first aid. These programs can provide hands-on experience in handling emergency situations, familiarization with safety equipment, and understanding regulatory requirements.
• Airport Operations: Interning at an airport can also be beneficial for flight attendants. Positions like airport customer service or ground operations can help interns gain familiarity with airport procedures, passenger interactions, and the overall aviation environment.

Get the Necessary Training and Certifications

As mentioned earlier, there are a number of flight attendant courses and certifications that can boost your portfolio. These courses can be a good way to prepare for a flight attendant training program, but they cannot replace the hands-on training that you will receive in a traditional program .

To become a flight attendant, you should contact airlines directly to learn about their training requirements. Most airlines offer their own training programs, and these programs typically last for a few weeks or months. In training, you will learn about the airline’s safety and security procedures, customer service standards, and emergency response protocols. You will also have the opportunity to practice your skills in a simulated environment.

Once you have completed your training, you will need to pass a certification exam. This exam is administered by the Federal Aviation Administration ( FAA ). Once you have passed the exam, you will be certified as a flight attendant and you will be eligible to apply for jobs with airlines.

Apply for Flight Attendant Jobs

Now that you understand the flight attendant requirements, it’s time for the next phase. The flight attendant job description is the first thing you must understand before applying for jobs.

Here are some additional tips to apply for flight attendant jobs:

• Research airlines: Not all airlines are created equal. Some airlines are known for having a better work-life balance than others. Some airlines offer more competitive pay and benefits. Do your research to find airlines that are a good fit for you.
• Tailor your resume and cover letter to each job you apply for: Highlight your skills and experience that are relevant to the flight attendant position. Be sure to mention any customer service experience you have, as well as any experience working with people.
• Prepare for the interview process: The flight attendant interview process can be competitive. Be prepared to answer questions about your customer service skills, your experience working with people, and your knowledge of the airline industry. You may also be asked to participate in a role-playing exercise.
• Follow up after the interview: Send a thank-you note to the interviewer within 24 hours of the interview. This shows that you are interested in the position and that you are professional.
• Learn a foreign language: While not required, speaking a foreign language fluently can be an asset for flight attendants. Airlines that operate international flights often prefer to hire flight attendants who speak multiple languages.
• Get in shape: Flight attendants must be able to lift and carry heavy objects, and they must be able to move around quickly and efficiently in a cramped space. Staying in shape will help you perform your job duties safely and effectively.

Suitable Job Opportunities & Companies for a Flight Attendant

Let’s explore some common career paths and types of companies that hire flight attendants:

• Commercial Airlines: The most traditional path for flight attendants is working for commercial airlines. This includes both domestic and international carriers.
• Charter Airlines: Charter airlines provide on-demand flight services, often for specific groups, such as tour groups, sports teams, or corporate clients. Flight attendants on charter airlines may work on a variety of routes.
• Private Jet Companies: Some flight attendants work on private jets, providing personalized service to high-net-worth individuals, celebrities, and corporate executives.
• Corporate Aviation: Flight attendants can find opportunities in corporate aviation, serving on corporate-owned aircraft. They ensure the comfort of executives and employees during business travel.
• Flight Attendant Training Schools: Some flight attendants transition into careers as instructors at flight attendant training schools. They train new flight attendants in safety procedures and customer service.
• Customer Service and Hospitality: Flight attendants develop strong customer service and hospitality skills, making them well-suited for roles in the broader hospitality and customer service industries.
• Travel and Tourism: Flight attendants have a passion for travel, which can lead to opportunities in the travel and tourism sector, such as travel agency positions or tour guiding.
• Aviation Management: With experience, flight attendants may pursue roles in aviation management, overseeing flight operations, cabin crew, or other aspects of airline operations.

Balancing Work & Life as a Flight Attendant

It may be challenging for flight attendants to balance work and personal time but that’s not to say it is impossible. Flight attendants typically work long hours and irregular shifts. They may work overnight flights, early morning flights, and late night flights. They may also have to work on holidays and weekends.

Flight attendants spend a lot of time away from home. They may be away for several days at a time, and they may have to work in different cities and countries.

However, flight attendants also have a lot of free time. They may have several days off in a row, and they may have the opportunity to travel to different parts of the world. They also might have some flexibility in their schedules. They might choose which flights they want to work and which days they want to be off. With careful planning and effort, it is possible to maintain a good work-life balance as a flight attendant.

Here are some tips for maintaining a good work-life balance as a flight attendant:

• Plan Ahead: Try to plan your schedule in advance so that you can know when you will be working and when you will have free time.
• Set Boundaries: It is important to set boundaries between your work life and your personal life. When you are at work, focus on your job duties. When you are at home, focus on your personal life.
• Take Care of Yourself: It is important to take care of yourself physically and mentally. Make sure to eat healthy foods, get enough exercise, and get enough sleep.
• Stay Connected with Loved Ones: It is important to stay connected with your loved ones when you are away from home. Call, text, or email them regularly.

What’s the Career Outlook for Flight Attendants?

Various factors contribute to the increasing demand for flight attendants. As air travel continues to expand, airlines are expanding their fleets and routes, leading to an increased need for cabin crew members. Additionally, as the global economy improves, more people are traveling for business and leisure purposes, resulting in higher passenger volumes and the need for additional flight attendants to ensure the safety and comfort of passengers.

The job outlook for flight attendants is very positive, with employment projected to grow 11% from 2022 to 2032 . This growth rate is significantly faster than the average for all occupations, indicating a strong demand for flight attendants in the coming years with around 16,600 job openings for flight attendants are estimated each year.

It’s worth noting that while the overall industry outlook is positive, competition for flight attendant positions can be fierce. Airlines often receive a high number of applications for a limited number of openings. Therefore, it’s important for aspiring flight attendants to stand out by highlighting their relevant skills, experiences, and qualifications during the application process.

Should I become a Flight Attendant?

Before making a decision on whether to become a flight attendant or not, it is important to consider various factors that play a crucial role in determining your success in this career. It is a personal choice that requires careful consideration. From the flight attendant salary to the requirements necessary to qualify for this job and the job description, evaluating these factors can help in making an informed decision.

However, it is also important to take a personal inventory of your interests and skills, as well as your long-term goals. Also, consider your passion for travel, working in a dynamic and multicultural environment, and providing exceptional customer service. Reflect on your ability to handle the demands of the job, such as irregular work schedules, long hours, and dealing with various challenges that can arise during flights.

Furthermore, assess your interpersonal skills, communication abilities, adaptability, problem-solving capabilities, and teamwork aptitude. These are essential qualities for success as a flight attendant. In the end, becoming a flight attendant can be a rewarding and exciting career path, but it is ultimately up to you to evaluate these key points and make a decision that aligns with your individual aspirations.

Careers Related to Flight Attendant

• Customer Service Representative
• Travel Agent

About the Author

Read more articles by Ajoke Aminu

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