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What Are Effective Presentation Skills (and How to Improve Them)

Presentation skills are essential for your personal and professional life. Learn about effective presentations and how to boost your presenting techniques.

[Featured Image]: The marketing manager, wearing a yellow top, is making a PowerPoint presentation.

At least seven out of 10 Americans agree that presentation skills are essential for a successful career [ 1 ]. Although it might be tempting to think that these are skills reserved for people interested in public speaking roles, they're critical in a diverse range of jobs. For example, you might need to brief your supervisor on research results.

Presentation skills are also essential in other scenarios, including working with a team and explaining your thought process, walking clients through project ideas and timelines, and highlighting your strengths and achievements to your manager during performance reviews.

Whatever the scenario, you have very little time to capture your audience’s attention and get your point across when presenting information—about three seconds, according to research [ 2 ]. Effective presentation skills help you get your point across and connect with the people you’re communicating with, which is why nearly every employer requires them.

Understanding what presentation skills are is only half the battle. Honing your presenting techniques is essential for mastering presentations of all kinds and in all settings.

What are presentation skills?

Presentation skills are the abilities and qualities necessary for creating and delivering a compelling presentation that effectively communicates information and ideas. They encompass what you say, how you structure it, and the materials you include to support what you say, such as slides, videos, or images.

You'll make presentations at various times in your life. Examples include:

Making speeches at a wedding, conference, or another event

Making a toast at a dinner or event

Explaining projects to a team 

Delivering results and findings to management teams

Teaching people specific methods or information

Proposing a vote at community group meetings

Pitching a new idea or business to potential partners or investors

Why are presentation skills important? 

Delivering effective presentations is critical in your professional and personal life. You’ll need to hone your presentation skills in various areas, such as when giving a speech, convincing your partner to make a substantial purchase, and talking to friends and family about an important situation.

No matter if you’re using them in a personal or professional setting, these are the skills that make it easier and more effective to convey your ideas, convince or persuade others, and experience success. A few of the benefits that often accompany improving your presentation skills include:

Enriched written and verbal communication skills

Enhanced confidence and self-image

Boosted critical thinking and problem-solving capabilities

Better motivational techniques

Increased leadership skills

Expanded time management, negotiation, and creativity

The better your presenting techniques, the more engaging your presentations will be. You could also have greater opportunities to make positive impacts in business and other areas of your life.

Effective presentation skills

Imagine yourself in the audience at a TED Talk or sitting with your coworkers at a big meeting held by your employer. What would you be looking for in how they deliver their message? What would make you feel engaged?

These are a few questions to ask yourself as you review this list of some of the most effective presentation skills.

Verbal communication

How you use language and deliver messages play essential roles in how your audience will receive your presentation. Speak clearly and confidently, projecting your voice enough to ensure everyone can hear. Think before you speak, pausing when necessary and tailoring the way you talk to resonate with your particular audience.

Body language

Body language combines various critical elements, including posture, gestures, eye contact, expressions, and position in front of the audience. Body language is one of the elements that can instantly transform a presentation that would otherwise be dull into one that's dynamic and interesting.

Voice projection

The ability to project your voice improves your presentation by allowing your audience to hear what you're saying. It also increases your confidence to help settle any lingering nerves while also making your message more engaging. To project your voice, stand comfortably with your shoulders back. Take deep breaths to power your speaking voice and ensure you enunciate every syllable you speak.

How you present yourself plays a role in your body language and ability to project your voice. It also sets the tone for the presentation. Avoid slouching or looking overly tense. Instead, remain open, upright, and adaptable while taking the formality of the occasion into account.

Storytelling

Incorporating storytelling into a presentation is an effective strategy used by many powerful public speakers. It has the power to bring your subject to life and pique the audience’s curiosity. Don’t be afraid to tell a personal story, slowly building up suspense or adding a dramatic moment. And, of course, be sure to end with a positive takeaway to drive your point home.

Active listening

Active listening is a valuable skill all on its own. When you understand and thoughtfully respond to what you hear—whether it's in a conversation or during a presentation—you’ll likely deepen your personal relationships and actively engage audiences during a presentation. As part of your presentation skill set, it helps catch and maintain the audience’s attention, helping them remain focused while minimizing passive response, ensuring the message is delivered correctly, and encouraging a call to action.

Stage presence

During a presentation, projecting confidence can help keep your audience engaged. Stage presence can help you connect with your audience and encourage them to want to watch you. To improve your presence, try amping up your normal demeanor by infusing it with a bit of enthusiasm. Project confidence and keep your information interesting.

Watch your audience as you’re presenting. If you’re holding their attention, it likely means you’re connecting well with them.

Self-awareness

Monitoring your own emotions and reactions will allow you to react well in various situations. It helps you remain personable throughout your presentation and handle feedback well. Self-awareness can help soothe nervousness during presentations, allowing you to perform more effectively.

Writing skills

Writing is a form of presentation. Sharp writing skills can help you master your presentation’s outline to ensure you stay on message and remain clear about your objectives from the beginning until the end. It’s also helpful to have strong writing abilities for creating compelling slides and other visual aids.

Understanding an audience

When you understand your audience's needs and interests, you can design your presentation around them. In turn, you'll deliver maximum value to them and enhance your ability to make your message easy to understand.

Learn more about presentation skills from industry experts at SAP:

How to improve presentation skills

There’s an art to public speaking. Just like any other type of art, this is one that requires practice. Improving your presentation skills will help reduce miscommunications, enhance your time management capabilities, and boost your leadership skills. Here are some ways you can improve these skills:

Work on self-confidence.

When you’re confident, you naturally speak more clearly and with more authority. Taking the time to prepare your presentation with a strong opening and compelling visual aids can help you feel more confident. Other ways to improve your self-confidence include practicing positive self-talk, surrounding yourself with positive people, and avoiding comparing yourself (or your presentation) to others.

Develop strategies for overcoming fear.

Many people are nervous or fearful before giving a presentation. A bad memory of a past performance or insufficient self-confidence can contribute to fear and anxiety. Having a few go-to strategies like deep breathing, practicing your presentation, and grounding can help you transform that fear into extra energy to put into your stage presence.

Learn grounding techniques.

Grounding is any type of technique that helps you steer your focus away from distressing thoughts and keeps you connected with your present self. To ground yourself, stand with your feet shoulder-width apart and imagine you’re a large, mature tree with roots extending deep into the earth—like the tree, you can become unshakable.

Learn how to use presentation tools.

Visual aids and other technical support can transform an otherwise good presentation into a wow-worthy one. A few popular presentation tools include:

Canva: Provides easy-to-design templates you can customize

Powtoon: Animation software that makes video creation fast and easy

PowerPoint: Microsoft's iconic program popular for dynamic marketing and sales presentations

Practice breathing techniques.

Breathing techniques can help quell anxiety, making it easier to shake off pre-presentation jitters and nerves. It also helps relax your muscles and get more oxygen to your brain.  For some pre-presentation calmness, you can take deep breaths, slowly inhaling through your nose and exhaling through your mouth.

While presenting, breathe in through your mouth with the back of your tongue relaxed so your audience doesn't hear a gasping sound. Speak on your exhalation, maintaining a smooth voice.

Gain experience.

The more you practice, the better you’ll become. The more you doanything, the more comfortable you’ll feel engaging in that activity. Presentations are no different. Repeatedly practicing your own presentation also offers the opportunity to get feedback from other people and tweak your style and content as needed.

Tips to help you ace your presentation

Your presentation isn’t about you; it’s about the material you’re presenting. Sometimes, reminding yourself of this ahead of taking center stage can help take you out of your head, allowing you to connect effectively with your audience. The following are some of the many actions you can take on the day of your presentation.

Arrive early.

Since you may have a bit of presentation-related anxiety, it’s important to avoid adding travel stress. Give yourself an abundance of time to arrive at your destination, and take into account heavy traffic and other unforeseen events. By arriving early, you also give yourself time to meet with any on-site technicians, test your equipment, and connect with people ahead of the presentation.

Become familiar with the layout of the room.

Arriving early also gives you time to assess the room and figure out where you want to stand. Experiment with the acoustics to determine how loudly you need to project your voice, and test your equipment to make sure everything connects and appears properly with the available setup. This is an excellent opportunity to work out any last-minute concerns and move around to familiarize yourself with the setting for improved stage presence.

Listen to presenters ahead of you.

When you watch others present, you'll get a feel for the room's acoustics and lighting. You can also listen for any data that’s relevant to your presentation and revisit it during your presentation—this can make the presentation more interactive and engaging.

Use note cards.

Writing yourself a script could provide you with more comfort. To prevent sounding too robotic or disengaged, only include talking points in your note cards in case you get off track. Using note cards can help keep your presentation organized while sounding more authentic to your audience.

Learn to deliver clear and confident presentations with Dynamic Public Speaking from the University of Washington. Build confidence, develop new delivery techniques, and practice strategies for crafting compelling presentations for different purposes, occasions, and audiences.

Article sources

Forbes. “ New Survey: 70% Say Presentation Skills are Critical for Career Success , https://www.forbes.com/sites/carminegallo/2014/09/25/new-survey-70-percent-say-presentation-skills-critical-for-career-success/?sh=619f3ff78890.” Accessed December 7, 2022.

Beautiful.ai. “ 15 Presentation and Public Speaking Stats You Need to Know , https://www.beautiful.ai/blog/15-presentation-and-public-speaking-stats-you-need-to-know. Accessed December 7, 2022.

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6 presentation skills and how to improve them

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What are presentation skills?

The importance of presentation skills, 6 presentation skills examples, how to improve presentation skills.

Tips for dealing with presentation anxiety

Learn how to captivate an audience with ease

Capturing an audience’s attention takes practice. 

Over time, great presenters learn how to organize their speeches and captivate an audience from start to finish. They spark curiosity, know how to read a room , and understand what their audience needs to walk away feeling like they learned something valuable.

Regardless of your profession, you most likely use presentation skills on a monthly or even weekly basis. Maybe you lead brainstorming sessions or host client calls. 

Developing effective presentation skills makes it easier to contribute ideas with confidence and show others you’re someone to trust. Although speaking in front of a crowd sometimes brings nerves and anxiety , it also sparks new opportunities.

Presentation skills are the qualities and abilities you need to communicate ideas effectively and deliver a compelling speech. They influence how you structure a presentation and how an audience receives it. Understanding body language , creating impactful visual aids, and projecting your voice all fall under this umbrella.

A great presentation depends on more than what you say. It’s about how you say it. Storytelling , stage presence, and voice projection all shape how well you express your ideas and connect with the audience. These skills do take practice, but they’re worth developing — especially if public speaking makes you nervous. 

Engaging a crowd isn’t easy. You may feel anxious to step in front of an audience and have all eyes and ears on you.

But feeling that anxiety doesn’t mean your ideas aren’t worth sharing. Whether you’re giving an inspiring speech or delivering a monthly recap at work, your audience is there to listen to you. Harness that nervous energy and turn it into progress.

Strong presentation skills make it easier to convey your thoughts to audiences of all sizes. They can help you tell a compelling story, convince people of a pitch , or teach a group something entirely new to them. And when it comes to the workplace, the strength of your presentation skills could play a part in getting a promotion or contributing to a new initiative.

To fully understand the impact these skills have on creating a successful presentation, it’s helpful to look at each one individually. Here are six valuable skills you can develop:

1. Active listening

Active listening is an excellent communication skill for any professional to hone. When you have strong active listening skills, you can listen to others effectively and observe their nonverbal cues . This helps you assess whether or not your audience members are engaged in and understand what you’re sharing. 

Great public speakers use active listening to assess the audience’s reactions and adjust their speech if they find it lacks impact. Signs like slouching, negative facial expressions, and roaming eye contact are all signs to watch out for when giving a presentation.

2. Body language

If you’re researching presentation skills, chances are you’ve already watched a few notable speeches like TED Talks or industry seminars. And one thing you probably noticed is that speakers can capture attention with their body language. 

A mixture of eye contact, hand gestures , and purposeful pacing makes a presentation more interesting and engaging. If you stand in one spot and don’t move your body, the audience might zone out.

two-women-talking-happily-on-radio-presentation-skills

3. Stage presence

A great stage presence looks different for everyone. A comedian might aim for more movement and excitement, and a conference speaker might focus their energy on the content of their speech. Although neither is better than the other, both understand their strengths and their audience’s needs. 

Developing a stage presence involves finding your own unique communication style . Lean into your strengths, whether that’s adding an injection of humor or asking questions to make it interactive . To give a great presentation, you might even incorporate relevant props or presentation slides.

4. Storytelling

According to Forbes, audiences typically pay attention for about 10 minutes before tuning out . But you can lengthen their attention span by offering a presentation that interests them for longer. Include a narrative they’ll want to listen to, and tell a story as you go along. 

Shaping your content to follow a clear narrative can spark your audience’s curiosity and entice them to pay careful attention. You can use anecdotes from your personal or professional life that take your audience along through relevant moments. If you’re pitching a product, you can start with a problem and lead your audience through the stages of how your product provides a solution.

5. Voice projection

Although this skill may be obvious, you need your audience to hear what you’re saying. This can be challenging if you’re naturally soft-spoken and struggle to project your voice.

Remember to straighten your posture and take deep breaths before speaking, which will help you speak louder and fill the room. If you’re talking into a microphone or participating in a virtual meeting, you can use your regular conversational voice, but you still want to sound confident and self-assured with a strong tone.

If you’re unsure whether everyone can hear you, you can always ask the audience at the beginning of your speech and wait for confirmation. That way, they won’t have to potentially interrupt you later.

Ensuring everyone can hear you also includes your speed and annunciation. It’s easy to speak quickly when nervous, but try to slow down and pronounce every word. Mumbling can make your presentation difficult to understand and pay attention to.

microphone-presentation-skills

6. Verbal communication 

Although verbal communication involves your projection and tone, it also covers the language and pacing you use to get your point across. This includes where you choose to place pauses in your speech or the tone you use to emphasize important ideas.

If you’re giving a presentation on collaboration in the workplace , you might start your speech by saying, “There’s something every workplace needs to succeed: teamwork.” By placing emphasis on the word “ teamwork ,” you give your audience a hint on what ideas will follow.

To further connect with your audience through diction, pay careful attention to who you’re speaking to. The way you talk to your colleagues might be different from how you speak to a group of superiors, even if you’re discussing the same subject. You might use more humor and a conversational tone for the former and more serious, formal diction for the latter.

Everyone has strengths and weaknesses when it comes to presenting. Maybe you’re confident in your use of body language, but your voice projection needs work. Maybe you’re a great storyteller in small group settings, but need to work on your stage presence in front of larger crowds. 

The first step to improving presentation skills is pinpointing your gaps and determining which qualities to build upon first. Here are four tips for enhancing your presentation skills:

1. Build self-confidence

Confident people know how to speak with authority and share their ideas. Although feeling good about your presentation skills is easier said than done, building confidence is key to helping your audience believe in what you’re saying. Try practicing positive self-talk and continuously researching your topic's ins and outs.

If you don’t feel confident on the inside, fake it until you make it. Stand up straight, project your voice, and try your best to appear engaged and excited. Chances are, the audience doesn’t know you’re unsure of your skills — and they don’t need to.

Another tip is to lean into your slideshow, if you’re using one. Create something colorful and interesting so the audience’s eyes fall there instead of on you. And when you feel proud of your slideshow, you’ll be more eager to share it with others, bringing more energy to your presentation.

2. Watch other presentations

Developing the soft skills necessary for a good presentation can be challenging without seeing them in action. Watch as many as possible to become more familiar with public speaking skills and what makes a great presentation. You could attend events with keynote speakers or view past speeches on similar topics online.

Take a close look at how those presenters use verbal communication and body language to engage their audiences. Grab a notebook and jot down what you enjoyed and your main takeaways. Try to recall the techniques they used to emphasize their main points, whether they used pauses effectively, had interesting visual aids, or told a fascinating story.

woman-looking-at-video-from-tablet-while-cooking-dinner-presentation-skills

3. Get in front of a crowd

You don’t need a large auditorium to practice public speaking. There are dozens of other ways to feel confident and develop good presentation skills.

If you’re a natural comedian, consider joining a small stand-up comedy club. If you’re an avid writer, participate in a public poetry reading. Even music and acting can help you feel more comfortable in front of a crowd.

If you’d rather keep it professional, you can still work on your presentation skills in the office. Challenge yourself to participate at least once in every team meeting, or plan and present a project to become more comfortable vocalizing your ideas. You could also speak to your manager about opportunities that flex your public speaking abilities.

4. Overcome fear

Many people experience feelings of fear before presenting in front of an audience, whether those feelings appear as a few butterflies or more severe anxiety. Try grounding yourself to shift your focus to the present moment. If you’re stuck dwelling on previous experiences that didn’t go well, use those mistakes as learning experiences and focus on what you can improve to do better in the future.

Tips for dealing with presentation anxiety 

It’s normal to feel nervous when sharing your ideas. In fact, according to a report from the Journal of Graduate Medical Education, public speaking anxiety is prevalent in 15–30% of the general population .

Even though having a fear of public speaking is common, it doesn’t make it easier. You might feel overwhelmed, become stiff, and forget what you were going to say. But although the moment might scare you, there are ways to overcome the fear and put mind over matter.

Use these tactics to reduce your stress when you have to make a presentation:

1. Practice breathing techniques

If you experience anxiety often, you’re probably familiar with breathing techniques for stress relief . Incorporating these exercises into your daily routine can help you stop worrying and regulate anxious feelings. 

Before a big presentation, take a moment alone to practice breathing techniques, ground yourself, and reduce tension. It’s also a good idea to take breaths throughout the presentation to speak slower and calm yourself down .

2. Get organized

The more organized you are, the more prepared you’ll feel. Carefully outline all of the critical information you want to use in your presentation, including your main talking points and visual aids, so you don’t forget anything. Use bullet points and visuals on each slide to remind you of what you want to talk about, and create handheld notes to help you stay on track.

3. Embrace moments of silence

It’s okay to lose your train of thought. It happens to even the most experienced public speakers once in a while. If your mind goes blank, don’t panic. Take a moment to breathe, gather your thoughts, and refer to your notes to see where you left off. You can drink some water or make a quick joke to ease the silence or regain your footing. And it’s okay to say, “Give me a moment while I find my notes.” Chances are, people understand the position you’re in.

men-giving-conference-sitting-on-a-chair-with-microphone-presentation-skills

4. Practice makes progress

Before presenting, rehearse in front of friends and family members you trust. This gives you the chance to work out any weak spots in your speech and become comfortable communicating out loud. If you want to go the extra mile, ask your makeshift audience to ask a surprise question. This tests your on-the-spot thinking and will prove that you can keep cool when things come up.

Whether you’re new to public speaking or are a seasoned presenter, you’re bound to make a few slip-ups. It happens to everyone. The most important thing is that you try your best, brush things off, and work on improving your skills to do better in your next presentation.

Although your job may require a different level of public speaking than your favorite TED Talk , developing presentation skills is handy in any profession. You can use presentation skills in a wide range of tasks in the workplace, whether you’re sharing your ideas with colleagues, expressing concerns to higher-ups, or pitching strategies to potential clients.

Remember to use active listening to read the room and engage your audience with an interesting narrative. Don’t forget to step outside your comfort zone once in a while and put your skills to practice in front of a crowd. After facing your fears, you’ll feel confident enough to put presentation skills on your resume.

If you’re trying to build your skills and become a better employee overall, try a communications coach with BetterUp. 

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Elizabeth Perry, ACC

Elizabeth Perry is a Coach Community Manager at BetterUp. She uses strategic engagement strategies to cultivate a learning community across a global network of Coaches through in-person and virtual experiences, technology-enabled platforms, and strategic coaching industry partnerships. With over 3 years of coaching experience and a certification in transformative leadership and life coaching from Sofia University, Elizabeth leverages transpersonal psychology expertise to help coaches and clients gain awareness of their behavioral and thought patterns, discover their purpose and passions, and elevate their potential. She is a lifelong student of psychology, personal growth, and human potential as well as an ICF-certified ACC transpersonal life and leadership Coach.

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Ideas and insights from Harvard Business Publishing Corporate Learning

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Powerful and Effective Presentation Skills: More in Demand Now Than Ever

what is presentation skills in business communication

When we talk with our L&D colleagues from around the globe, we often hear that presentation skills training is one of the top opportunities they’re looking to provide their learners. And this holds true whether their learners are individual contributors, people managers, or senior leaders. This is not surprising.

Effective communications skills are a powerful career activator, and most of us are called upon to communicate in some type of formal presentation mode at some point along the way.

For instance, you might be asked to brief management on market research results, walk your team through a new process, lay out the new budget, or explain a new product to a client or prospect. Or you may want to build support for a new idea, bring a new employee into the fold, or even just present your achievements to your manager during your performance review.

And now, with so many employees working from home or in hybrid mode, and business travel in decline, there’s a growing need to find new ways to make effective presentations when the audience may be fully virtual or a combination of in person and remote attendees.

Whether you’re making a standup presentation to a large live audience, or a sit-down one-on-one, whether you’re delivering your presentation face to face or virtually, solid presentation skills matter.

Even the most seasoned and accomplished presenters may need to fine-tune or update their skills. Expectations have changed over the last decade or so. Yesterday’s PowerPoint which primarily relied on bulleted points, broken up by the occasional clip-art image, won’t cut it with today’s audience.

The digital revolution has revolutionized the way people want to receive information. People expect presentations that are more visually interesting. They expect to see data, metrics that support assertions. And now, with so many previously in-person meetings occurring virtually, there’s an entirely new level of technical preparedness required.

The leadership development tools and the individual learning opportunities you’re providing should include presentation skills training that covers both the evergreen fundamentals and the up-to-date capabilities that can make or break a presentation.

So, just what should be included in solid presentation skills training? Here’s what I think.

The fundamentals will always apply When it comes to making a powerful and effective presentation, the fundamentals will always apply. You need to understand your objective. Is it strictly to convey information, so that your audience’s knowledge is increased? Is it to persuade your audience to take some action? Is it to convince people to support your idea? Once you understand what your objective is, you need to define your central message. There may be a lot of things you want to share with your audience during your presentation, but find – and stick with – the core, the most important point you want them to walk away with. And make sure that your message is clear and compelling.

You also need to tailor your presentation to your audience. Who are they and what might they be expecting? Say you’re giving a product pitch to a client. A technical team may be interested in a lot of nitty-gritty product detail. The business side will no doubt be more interested in what returns they can expect on their investment.

Another consideration is the setting: is this a formal presentation to a large audience with questions reserved for the end, or a presentation in a smaller setting where there’s the possibility for conversation throughout? Is your presentation virtual or in-person? To be delivered individually or as a group? What time of the day will you be speaking? Will there be others speaking before you and might that impact how your message will be received?

Once these fundamentals are established, you’re in building mode. What are the specific points you want to share that will help you best meet your objective and get across your core message? Now figure out how to convey those points in the clearest, most straightforward, and succinct way. This doesn’t mean that your presentation has to be a series of clipped bullet points. No one wants to sit through a presentation in which the presenter reads through what’s on the slide. You can get your points across using stories, fact, diagrams, videos, props, and other types of media.

Visual design matters While you don’t want to clutter up your presentation with too many visual elements that don’t serve your objective and can be distracting, using a variety of visual formats to convey your core message will make your presentation more memorable than slides filled with text. A couple of tips: avoid images that are cliched and overdone. Be careful not to mix up too many different types of images. If you’re using photos, stick with photos. If you’re using drawn images, keep the style consistent. When data are presented, stay consistent with colors and fonts from one type of chart to the next. Keep things clear and simple, using data to support key points without overwhelming your audience with too much information. And don’t assume that your audience is composed of statisticians (unless, of course, it is).

When presenting qualitative data, brief videos provide a way to engage your audience and create emotional connection and impact. Word clouds are another way to get qualitative data across.

Practice makes perfect You’ve pulled together a perfect presentation. But it likely won’t be perfect unless it’s well delivered. So don’t forget to practice your presentation ahead of time. Pro tip: record yourself as you practice out loud. This will force you to think through what you’re going to say for each element of your presentation. And watching your recording will help you identify your mistakes—such as fidgeting, using too many fillers (such as “umm,” or “like”), or speaking too fast.

A key element of your preparation should involve anticipating any technical difficulties. If you’ve embedded videos, make sure they work. If you’re presenting virtually, make sure that the lighting is good, and that your speaker and camera are working. Whether presenting in person or virtually, get there early enough to work out any technical glitches before your presentation is scheduled to begin. Few things are a bigger audience turn-off than sitting there watching the presenter struggle with the delivery mechanisms!

Finally, be kind to yourself. Despite thorough preparation and practice, sometimes, things go wrong, and you need to recover in the moment, adapt, and carry on. It’s unlikely that you’ll have caused any lasting damage and the important thing is to learn from your experience, so your next presentation is stronger.

How are you providing presentation skills training for your learners?

Manika Gandhi is Senior Learning Design Manager at Harvard Business Publishing Corporate Learning. Email her at [email protected] .

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what is presentation skills in business communication

14 Practical Tips to Improve Your Presentation Skills

  • The Speaker Lab
  • May 11, 2024

Table of Contents

Ever felt complete dread and fear at the thought of stepping up to deliver a presentation? If so, you’re not alone. The fear of public speaking is more common than you might think, but with the right presentation skills , it’s a hurdle that can be overcome.

In this article, we’ll help you master basic confidence-building techniques and conquer advanced communication strategies for engaging presentations. We’ll explore how body language and eye contact can make or break your connection with your audience; delve into preparation techniques like dealing with filler words and nervous habits; discuss tailoring content for different audiences; and much more.

Whether you’re prepping for job interviews or gearing up for big presentations, being prepared is key. With adequate practice and the proper attitude, you can crush your speech or presentation!

Mastering the Basics of Presentation Skills

Presentation skills are not just about speaking in front of a crowd. It’s also about effective communication, audience engagement, and clarity. Mastering these skills can be transformative for everyone, from students to corporate trainers.

Building Confidence in Presentations

Becoming confident when presenting is no small feat. But fear not. Even those who feel jittery at the mere thought of public speaking can become masters with practice and patience. Just remember: stage fright is common and overcoming it is part of the process towards becoming an effective presenter.

Taking deep breaths before you start helps calm nerves while visualizing success aids in building confidence. Also, know that nobody minds if you take a moment to gather your thoughts during your presentation—everybody minds more if they cannot understand what you’re saying because you’re rushing.

The Role of Practice in Enhancing Presentation Skills

In line with old wisdom, practice indeed makes perfect, especially when improving presentation skills. Consistent rehearsals allow us to fine-tune our delivery methods like maintaining eye contact or controlling body language effectively.

You’ll learn better control over filler words through repeated drills. Plus, the extra practice can help you troubleshoot any technical glitches beforehand, saving you the sudden panic during your actual presentations.

Remember that great presenters were once beginners too. Continuous effort will get you there sooner rather than later.

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Body Language and Eye Contact in Presentations

The effectiveness of your presentation can hinge on more than just the words you say. Just as important is your body language .

Impact of Posture on Presentations

Your posture speaks volumes before you utter a word. Standing tall exudes confidence while slouching could signal nervousness or lack of preparation.

If there’s one lesson to take away from our YouTube channel , it’s this: good presenters know their message but great ones feel it through every fiber (or muscle) of their being. The audience can sense that energy when they see open body language rather than crossed arms.

Maintaining Eye Contact During Your Presentation

Eyes are often called windows to the soul for a reason. They’re communication powerhouses. Making eye contact helps build trust with your audience members and keeps them engaged throughout your speech.

Avoid staring at note cards or visual aids too much as this might give an impression that you’re unprepared or uncertain about your chosen topic. Instead, aim to maintain eye contact between 50% of the time during presentations. This commonly accepted “50/70 rule” will help you exhibit adequate confidence to your audience.

If stage fright has gotten a hold on you, take deep breaths before you start speaking in order to stay calm. Make sure that fear doesn’t disrupt your ability to maintain eye-contact during presentations.

If body language and eye contact still feel like a lot to manage during your big presentation, remember our golden rule: nobody minds small mistakes. It’s how you handle questions or mishaps that truly makes a difference—so stay positive and enthusiastic.

Preparation Techniques for Successful Presentations

Presentation skills are like a craft that requires meticulous preparation and practice. Aspects like visual aids and time management contribute to the overall effectiveness of your delivery.

The first step towards delivering an impactful presentation is research and organization. The content should be well-researched, structured logically, and presented in simple language. This will make sure you deliver clear messages without any room for misinterpretation.

Dealing with Filler Words and Nervous Habits

Nervous habits such as excessive use of filler words can distract from your message. Luckily, there are plenty of strategies that can address these issues. For instance, try taking deep breaths before speaking or using note cards until fluency is achieved. In addition, practice regularly to work on eliminating these verbal stumbling blocks.

Avoiding Distractions During Presentations

In a digital age where distractions abound, maintaining focus during presentations has become an even more crucial part of the preparation process. This video by motivational speaker Brain Tracy provides insights on how one could achieve this level of focus required for effective presentations.

Maintaining Confidence Throughout Your Presentation

Confidence comes from thorough understanding of the chosen topic combined with regular practice sessions before the big day arrives. Make use of note cards or cue cards as needed but avoid reading from them verbatim.

Taking control over stage fright starts by arriving early at the venue so that you familiarize yourself with the surroundings, which generally calms nerves down considerably. So next time you feel nervous before a big presentation, remember—thorough preparation can make all the difference.

Engaging Your Audience During Presentations

Connecting with your audience during presentations is an art, and mastering it can take your presentation skills to the next level. Making the message conveyed reach an emotional level is essential, not just conveying facts.

Understanding Your Target Audience

The first step towards engaging your audience is understanding them. Tailor the content of your presentation to their needs and interests. Speak in their language—whether that be professional jargon or everyday slang—to establish rapport and ensure comprehension.

An effective presenter understands who they’re speaking to, what those individuals care about, and how best to communicate complex ideas understandably.

Making Complex Information Understandable

Dense data or complicated concepts can lose even the most interested listener if presented ineffectively. Breaking your key points down into manageable chunks helps maintain attention while promoting retention. Analogies are especially useful for this purpose as they make unfamiliar topics more relatable.

Audience Participation & Questions: A Two-Way Street

Incorporating opportunities for audience participation encourages engagement at another level. It allows listeners to become active participants rather than passive receivers of knowledge.

Consider techniques like live polls or interactive Q&A sessions where you invite questions from attendees mid-presentation instead of saving all queries until the end.

This gives you a chance not only engage but also address any misunderstandings right on spot.

  • Treat each question asked as an opportunity—it’s evidence someone has been paying attention. Even challenging questions should be welcomed as they demonstrate an engaged, thoughtful audience.
  • Encourage participation. It can be as simple as a show of hands or the use of interactive technologies for live polling during your presentation. This keeps your audience active and invested in the content.

Remember, your presentation isn’t just about putting on a show—it’s about meaningful interaction.

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Presentation Skills in Specific Contexts

Whether you’re nailing your next job interview, presenting an exciting marketing campaign, or delivering insightful educational content, the context matters. Let’s take a look.

The Art of Job Interviews

A successful job interview often hinges on effective communication and confidence. Here, the target audience is usually small but holds significant influence over your future prospects. Body language plays a crucial role; maintain eye contact to show sincerity and interest while open body language communicates approachability.

Bullet points summarizing key experiences are also helpful for quick recall under pressure. This allows you to present your chosen topic with clarity and positive enthusiasm without relying heavily on note or cue cards.

Pitching in Public Relations & Marketing

In public relations (PR) and marketing contexts, presentations need to capture attention quickly yet hold it long enough to deliver key messages effectively. Visual aids are valuable tools here—they help emphasize points while keeping the audience engaged.

Your aim should be highlighting presentation benefits that resonate with potential clients or partners, making them feel as though ignoring such opportunities would mean missing out big time.

Educational Presentations

An educational setting demands its own unique set of presentation skills where deep understanding trumps flashy visuals. You must make complex information understandable without oversimplifying essential details—the use of analogies can be beneficial here.

Keeping the audience’s attention is critical. Encourage questions and participation to foster a more interactive environment, enhancing learning outcomes for all audience members.

Tips for Becoming a Great Presenter

No single method is suitable for everyone when it comes to speaking in public. However, incorporating continuous improvement and practice into your routine can make you an exceptional presenter.

Tailor Your Presentation to Your Audience

Becoming an excellent speaker isn’t just about delivering information; it’s also about making a connection with the audience. So make sure that you’re taking setting, audience, and topic into consideration when crafting your presentation. What works for one audience may not work for another, so be sure to adapt your presentation styles according to the occasion in order to be truly effective.

The Power of Practice

The art of mastering public speaking skills requires practice —and lots of it . To become a great presenter, focus on improving communication skills through practice and feedback from peers or mentors. Try to seek feedback on every speech delivered and incorporate those pointers in your future presentations. Over time, this cycle of delivery-feedback-improvement significantly enhances your ability to connect with audiences and convey ideas effectively.

If you’re looking for examples of good speakers, our speech breakdowns on YouTube provide excellent examples of experienced presenters who masterfully utilize speaking techniques. Analyzing their strategies could give you great ideas for enhancing your own style.

Finding Your Style

A crucial part of captivating any audience lies in how you deliver the message rather than the message itself. Developing a unique presentation style lets you stand out as an engaging speaker who commands attention throughout their talk. Through — you guessed it — practice, you can develop a personal presentation style that resonates with listeners while showcasing your expertise on the chosen topic.

Your body language plays a pivotal role here: open gestures communicate confidence and enthusiasm towards your subject matter, two qualities essential for keeping audiences hooked. Similarly, using vocal variety adds dynamism to speeches by emphasizing points when needed or creating suspense during storytelling parts of your talk.

Cultivating Passion & Enthusiasm

Showcasing genuine passion for the subject helps keep listeners engaged throughout even lengthy presentations. Sharing stories related to the topic or expressing excitement about sharing knowledge tends to draw people in more than mere data recitation ever could.

Recognize that everybody is distinctive; don’t expect identical results from every speaker. The path to becoming a great presenter involves recognizing your strengths and working tirelessly on areas that need improvement.

FAQs on Presentation Skills

What are good presentation skills.

Good presentation skills include a clear message, confident delivery, engaging body language, audience understanding, and interaction. They also involve effective preparation and practice.

What are the 5 steps of presentation skills?

The five steps of presenting include: planning your content, preparing visual aids if needed, practicing the delivery aloud, performing it with confidence, and finally post-presentation reflection for improvements.

What are the 5 P’s of presentation skills?

The five P’s stand for Preparation (researching your topic), Practice (rehearsing your talk), Performance (delivering with confidence), Posture (standing tall), and Projection (using a strong voice).

What are your presentation skills?

Your personal set of abilities to deliver information effectively is what we call your presentation skill. It can encompass public speaking ability, clarity in speech or writing as well as visual communication talent.

Mastering presentation skills isn’t an overnight process, but practice and perseverance will put you well on your way to becoming an effective speaker.

You’ve learned that confidence plays a crucial role in effective presentations, so take deep breaths, make eye contact, and keep your body language open. As always, preparation is key. Tackle filler words head-on and get comfortable with visual aids for impactful storytelling.

Remember the importance of audience engagement — it’s all about understanding their needs and tailoring your content accordingly. This way, complex information turns into digestible insights.

Above all else: practice! After all, nothing beats experience when it comes to improving public speaking abilities.

  • Last Updated: May 9, 2024

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Home Blog Education Presentation Skills 101: A Guide to Presentation Success

Presentation Skills 101: A Guide to Presentation Success

Getting the perfect presentation design is just a step toward a successful presentation. For the experienced user, building presentation skills is the answer to elevating the power of your message and showing expertise on any subject. Still, one can ask: is it the same set of skills, or are they dependable on the type of presentation?

In this article, we will introduce the different types of presentations accompanied by the skillset required to master them. The purpose, as always, is to retain the audience’s interest for a long-lasting and convincing message.

cover for presentation skills guide

Table of Contents

The Importance of Presentation Skills

Persuasive presentations, instructional presentations, informative presentations, inspirational presentations, basic presentation skills, what are the main difficulties when giving a presentation, recommendations to improve your presentation skills, closing statement.

Effective communication is the answer to reaching business and academic goals. The scenarios in which we can be required to deliver a presentation are as diverse as one can imagine. Still, some core concepts apply to all presentations.

 We define presentation skills as a compendium of soft skills that directly affect your presentation performance and contribute to creating a great presentation. These are not qualities acquired by birth but skills you ought to train and master to delve into professional environments.

You may ask: is it really that evident when a presenter is not prepared? Here are some common signs people can experience during presentations:

  • Evasive body language: Not making eye contact with the audience, arms closed tightly to the body, hands in pockets all the time.
  • Lack of interest in the presenter’s voice: dull tone, not putting an effort to articulate the topics.
  • Doubting when asked to answer a question
  • Irksome mood

The list can go on about common presenter mistakes , and most certainly, it will affect the performance of any presented data if the lack of interest by the presenter is blatantly obvious.  Another element to consider is anxiety, and according to research by the National Institute of Mental Health, 73% of the population in the USA is affected by glossophobia , which is the fear of public speaking, judgment, or negative evaluation by other people.

Therefore, presentation skills training is essential for any business professional who wants to achieve effective communication . It will remove the anxiety from presentation performance and help users effectively deliver their message and connect with the audience.

Archetypes of presentations

Persuasive presentations aim to convince the audience – often in short periods – to acquire a product or service, adhere to a cause, or invest in a company. For business entrepreneurs or politicians, persuasive presentations are their tool for the trade.

Unless you aim to be perceived as an imposter, a proper persuasive presentation has the elements of facts, empathy, and logic, balanced under a well-crafted narrative. The central pillar of these presentations is to identify the single factor that gathered your audience: it could be a market need, a social cause, or a revolutionary concept for today’s society. It has to be something with enough power to gather critiques – both good and bad.

That single factor has to be backed up by facts. Research that builds your hypothesis on how to solve that problem. A deep understanding of the target audience’s needs , concerns, and social position regarding the solution your means can offer. When those elements are in place, building a pitch becomes an easy task. 

Graphics can help you introduce information in a compelling format, lowering the need for lengthy presentations. Good presentation skills for persuasive presentations go by the hand of filtering relevant data and creating the visual cues that resonate with what your audience demands.

One powerful example of a persuasive presentation is the technique known as the elevator pitch . You must introduce your idea or product convincingly to the audience in a timeframe between 30 seconds and less than 2 minutes. You have to expose:

  • What do you do 
  • What’s the problem to solve
  • Why is your solution different from others 
  • Why should the audience care about your expertise

presentation skills an elevator pitch slide

For that very purpose, using engaging graphics with contrasting colors elevates the potential power of your message. It speaks professionalism, care for details, and out-of-the-box thinking. Knowing how to end a presentation is also critical, as your CTAs should be placed with care.

Therefore, let’s resume the requirements of persuasive presentations in terms of good presentation skills:

  • Identifying problems and needs
  • Elaborating “the hook” (the element that grabs the audience’s attention)
  • Knowing how to “tie” your audience (introducing a piece of information related to the hook that causes an emotional impact)
  • Broad knowledge of body language and hand gestures to quickly convey your message
  • Being prepared to argue a defense of your point of view
  • Handling rejection
  • Having a proactive attitude to convert opportunities into new projects
  • Using humor, surprise, or personal anecdotes as elements to sympathize with the audience
  • Having confidence
  • Be able to summarize facts and information in visually appealing ways

skills required for persuasive presentations

You can learn more about persuasive presentation techniques by clicking here .

In the case of instructional presentations, we ought to differentiate two distinctive types:

  • Lecture Presentations : Presentations being held at universities or any other educative institution. Those presentations cover, topic by topic, and the contents of a syllabus and are created by the team of teachers in charge of the course.
  • Training Presentations : These presentations take place during in-company training sessions and usually comprise a good amount of content that is resumed into easy-to-take solutions. They are aimed to coach employees over certain topics relevant to their work performance. The 70-20-10 Model is frequently used to address these training situations.

Lecture presentations appeal to the gradual introduction of complex concepts, following a structure set in the course’s syllabus. These presentations often have a similar aesthetic as a group of professors or researchers created to share their knowledge about a topic. Personal experience does tell that course presentations often rely on factual data, adequately documented, and on the theoretical side.

An example of a presentation that lies under this concept is a Syllabus Presentation, used by the teaching team to introduce the subject to new students, evaluation methods, concepts to be learned, and expectations to pass the course.

using a course syllabus presentation to boost your instructional presentation skills

On the other hand, training presentations are slide decks designed to meet an organization’s specific needs in the formal education of their personnel. Commonly known as “continuous education,” plenty of companies invest resources in coaching their employees to achieve higher performance results. These presentations have the trademark of being concise since their idea is to introduce the concepts that shall be applied in practice sessions. 

Ideally, the training presentations are introduced with little text and easy-to-recognize visual cues. Since the idea is to summarize as much as possible, these are visually appealing for the audience. They must be dynamic enough to allow the presenter to convey the message.

presentation skills example of a training presentation

Those key takeaways remind employees when they revisit their learning resources and allow them to ruminate on questions that fellow workers raise. 

To sum up this point, building presentation skills for instructional presentations requires:

  • Ability to put complex concepts into simpler words
  • Patience and a constant learning mindset
  • Voice training to deliver lengthy speeches without being too dense
  • Ability to summarize points and note the key takeaways
  • Empathizing with the audience to understand their challenges in the learning process

skill requirements for instructional presentations

The informative presentations take place in business situations, such as when to present project reports from different departments to the management. Another potential usage of these presentations is in SCRUM or other Agile methodologies, when a sprint is completed, to discuss the advance of the project with the Product Owner.

As they are presentations heavily dependent on data insights, it’s common to see the usage of infographics and charts to express usually dense data in simpler terms and easy to remember. 

a SCRUM process being shown in an informative slide

Informative presentations don’t just fall into the business category. Ph.D. Dissertation and Thesis presentations are topics that belong to the informative presentations category as they condense countless research hours into manageable reports for the academic jury. 

an example of a thesis dissertation template

Since these informational presentations can be perceived as lengthy and data-filled, it is important to learn the following professional presentation skills:

  • Attention to detail
  • Be able to explain complex information in simpler terms
  • Creative thinking
  • Powerful diction
  • Working on pauses and transitions
  • Pacing the presentation, so not too much information is divulged per slide

skill requirements for informational presentations

The leading inspirational platform, TEDx, comes to mind when talking about inspirational presentations. This presentation format has the peculiarity of maximizing the engagement with the audience to divulge a message, and due to that, it has specific requirements any presenter must meet.

This presentation format usually involves a speaker on a stage, either sitting or better standing, in which the presenter engages with the audience with a storytelling format about a life experience, a job done that provided a remarkable improvement for society, etc.

using a quote slide to boost inspirational presentation skills

Empathizing with the audience is the key ingredient for these inspirational presentations. Still, creativity is what shapes the outcome of your performance as people are constantly looking for different experiences – not the same recipe rephrased with personal touches. The human factor is what matters here, way above data and research. What has your experience to offer to others? How can it motivate another human being to pursue a similar path or discover their true calling?

To achieve success in terms of communication skills presentation, these inspirational presentations have the following requirements:

  • Focus on the audience (engage, consider their interests, and make them a part of your story)
  • Putting ego aside
  • Creative communication skills
  • Storytelling skills
  • Body language knowledge to apply the correct gestures to accompany your story
  • Voice training
  • Using powerful words

skills required for inspirational presentations

After discussing the different kinds of presentations we can come across at any stage of our lives, a group of presentation skills is standard in any type of presentation. See below what makes a good presentation and which skills you must count on to succeed as a presenter.

Punctuality

Punctuality is a crucial aspect of giving an effective presentation. Nothing says more about respect for your audience and the organization you represent than delivering the presentation on time . Arriving last minute puts pressure on the tech team behind audiovisuals, as they don’t have enough preparation to test microphones, stage lights, and projector settings, which can lead to a less powerful presentation Even when discussing presentations hosted in small rooms for a reduced audience, testing the equipment becomes essential for an effective presentation.

A solution for this is to arrive at least 30 minutes early. Ideally, one hour is a sweet spot since the AV crew has time to check the gear and requirements for your presentation. Another benefit of this, for example, in inspirational presentations, is measuring the previous presenter’s impact on the audience. This gives insights about how to resonate with the public, and their interest, and how to accommodate your presentation for maximum impact.

Body Language

Our bodies can make emotions transparent for others, even when we are unaware of such a fact. Proper training for body language skills reduces performance anxiety, giving the audience a sense of expertise about the presented topic. 

Give your presentation and the audience the respect they deserve by watching over these potential mistakes:

  • Turning your back to the audience for extended periods : It’s okay to do so when introducing an important piece of information or explaining a graph, but it is considered rude to give your back to the audience constantly.
  • Fidgeting : We are all nervous in the presence of strangers, even more, if we are the center of attention for that moment. Instead of playing with your hair or making weird hand gestures, take a deep breath to center yourself before the presentation and remember that everything you could do to prepare is already done. Trust your instincts and give your best.
  • Intense eye contact : Have you watched a video where the presenter stared at the camera the entire time? That’s the feeling you transmit to spectators through intense eye contact. It’s a practice often used by politicians to persuade.
  • Swearing : This is a no-brainer. Even when you see influencers swearing on camera or in podcasts or live presentations, it is considered an informal and lousy practice for business and academic situations. If you have a habit to break when it comes to this point, find the humor in these situations and replace your swear words with funny alternatives (if the presentation allows for it). 

Voice Tone plays a crucial role in delivering effective presentations and knowing how to give a good presentation. Your voice is a powerful tool for exposing your ideas and feelings . Your voice can articulate the message you are telling, briefing the audience if you feel excited about what you are sharing or, in contrast, if you feel the presentation is a burden you ought to complete.

Remember, passion is a primary ingredient in convincing people. Therefore, transmitting such passion with a vibrant voice may help gather potential business partners’ interest.  

But what if you feel sick prior to the presentation? If, by chance, your throat is sore minutes before setting foot on the stage, try this: when introducing yourself, mention that you are feeling a bit under the weather. This resonates with the audience to pay more attention to your efforts. In case you don’t feel comfortable about that, ask the organizers for a cup of tea, as it will settle your throat and relax your nerves.

Tech Skills

Believe it or not, people still feel challenged by technology these days. Maybe that’s the reason why presentation giants like Tony Robbins opt not to use PowerPoint presentations . The reality is that there are plenty of elements involved in a presentation that can go wrong from the tech side:

  • A PDF not opening
  • Saving your presentation in a too-recent PowerPoint version
  • A computer not booting up
  • Mac laptops and their never-ending compatibility nightmare
  • Not knowing how to change between slides
  • Not knowing how to use a laser pointer
  • Internet not working
  • Audio not working

We can come up with a pretty long list of potential tech pitfalls, and yet more than half of them fall in presenters not being knowledgeable about technology.

If computers aren’t your thing, let the organization know about this beforehand. There is always a crew member available to help presenters switch between slides or configure the presentation for streaming. This takes the pressure off your shoulders, allowing you to concentrate on the content to present. Remember, even Bill Gates can get a BSOD during a presentation .

Presentations, while valuable for conveying information and ideas, can be daunting for many individuals. Here are some common difficulties people encounter when giving presentations:

Public Speaking Anxiety

Glossophobia, the fear of public speaking, affects a significant portion of the population. This anxiety can lead to nervousness, trembling, and forgetfulness during a presentation.

Lack of Confidence

Many presenters struggle with self-doubt, fearing that they may not be knowledgeable or skilled enough to engage their audience effectively.

Content Organization

Organizing information in a coherent and engaging manner can be challenging. Presenters often grapple with how to structure their content to make it easily digestible for the audience. Artificial Intelligence can help us significantly reduce the content arrangement time when you work with tools like our AI Presentation Maker (made for presenters by experts in presentation design). 

Audience Engagement

Keeping the audience’s attention and interest throughout the presentation can be difficult. Distractions, disengaged attendees, or lack of interaction can pose challenges.

Technical Issues

Technology glitches, such as malfunctioning equipment, incompatible file formats, or poor internet connectivity, can disrupt presentations and increase stress.

Time Management

Striking the right balance between providing enough information and staying within time limits is a common challenge. Going over or under the allotted time can affect the effectiveness of the presentation.

Handling Questions and Challenges

Responding to unexpected questions, criticism, or challenges from the audience can be difficult, especially when presenters are unprepared or lack confidence in their subject matter.

Visual Aids and Technology

Creating and effectively using visual aids like slides or multimedia can be a struggle for some presenters. Technical competence is essential in this aspect.

Language and Articulation

Poor language skills or unclear articulation can hinder effective communication. Presenters may worry about stumbling over words or failing to convey their message clearly.

Maintaining appropriate and confident body language can be challenging. Avoiding nervous habits, maintaining eye contact, and using gestures effectively requires practice.

Overcoming Impersonal Delivery

In virtual presentations, maintaining a personal connection with the audience can be difficult. The absence of face-to-face interaction can make it challenging to engage and read the audience.

Cultural and Diversity Awareness

Presenting to diverse audiences requires sensitivity to cultural differences and varying levels of familiarity with the topic.

In this section, we gathered some tips on how to improve presentation skills that can certainly make an impact if applied to your presentation skills. We believe these skills can be cultivated to transform into habits for your work routine.

Tip #1: Build a narrative

One memorable way to guarantee presentation success is by writing a story of all the points you desire to cover. This statement is based on the logic behind storytelling and its power to connect with people .

Don’t waste time memorizing slides or reading your presentation to the audience. It feels unnatural, and any question that diverts from the topic in discussion certainly puts you in jeopardy or, worse, exposes you as a fraud in the eyes of the audience. And before you ask, it is really evident when a presenter has a memorized speech. 

Build and rehearse the presentation as if telling a story to a group of interested people. Lower the language barrier by avoiding complex terms that maybe even you aren’t fully aware of their meaning. Consider the ramifications of that story, what it could lead to, and which are the opportunities to explore. Then, visualize yourself giving the presentation in a natural way.

Applying this technique makes the presentation feel like second nature to you. It broadens the spectrum in which you can show expertise over a topic or even build the basis for new interesting points of view about the project.

Tip #2: Don’t talk for more than 3 minutes per slide

It is a common practice of presenters to bombard the audience with facts and information whilst retaining the same slide on the screen. Why can this happen? It could be because the presenter condensed the talk into very few slides and preferred to talk. The reality is that your spectators won’t retain the information you are giving unless you give visual cues to help that process. 

Opt to prepare more slides and pace your speech to match the topics shown on each slide. Don’t spend more than 3 minutes per slide unless you have to introduce a complex piece of data. Use visual cues to direct the spectators about what you talk about, and summarize the principal concepts discussed at the end of each section.

Tip #3: Practice meditation daily

Anxiety is the number one enemy of professional presenters. It slowly builds without you being aware of your doubts and can hinder your performance in multiple ways: making you feel paralyzed, fidgeting, making you forget language skills or concepts, affecting your health, etc.

Meditation is an ancient practice taken from Buddhist teachings that train your mind to be here in the present. We often see the concepts of meditation and mindfulness as synonyms, whereas you should be aware that meditation is a practice that sets the blocks to reach a state of mindfulness. For presenters, being in the here and now is essential to retain focus, but meditation techniques also teach us to control our breathing and be in touch with our body signals when stress builds up. 

The customary practice of meditation has an impact on imagination and creativity but also helps to build patience – a skill much needed for connecting with your audience in instructional presentations.

Having the proper set of presentation skills can be quite subjective. It goes beyond presentation tips and deepens into how flexible we can be in our ability to communicate ideas.

Different presentations and different audiences shape the outcome of our efforts. Therefore, having a basic understanding of how to connect, raise awareness, and empathize with people can be key ingredients for your career as a presenter. A word of advice: success doesn’t happen overnight. It takes dedication and patience to build communication skills . Don’t condition your work to believe you will be ready “someday”; it’s best to practice and experience failure as part of the learning process.

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21 Ways To Improve Your Presentation Skills

Bailey Maybray

Published: April 07, 2023

You know the feeling of sitting through a boring presentation. A text distracts you. A noise outside pulls your gaze. Your dog begs for attention. By the time the presentation ends, you question why you needed to sit and listen in the first place.

Presentation Skills: A woman speaks before a crowd.

Effective presentation skills can stop you from boring an audience to oblivion. Delivering strong presentations can help you stand out as a leader, showcase your expertise, and build confidence.

Table of contents:

  • Presentation skills definition
  • Importance of presentation skills
  • How to improve presentation skills
  • Effective presentation skills
  • Presentation skills for executives

→ Free Download: 10 PowerPoint Presentation Templates [Access Now]

Presentation Skills Definition

Presentation skills include anything you need to create and deliver clear, effective presentations to an audience. This includes creating a compelling set of slides , ensuring the information flows, and keeping your audience engaged.

Speakers with strong presentation skills can perform the following tasks:

  • Bring together different sources of information to form a compelling narrative
  • Hook audiences with a strong beginning and end
  • Ensure audiences engage with their content through questions or surveys
  • Understand what their audience wants and needs from their presentation

Importance of Presentation Skills

At some point in your career, you will present something. You might pitch a startup to a group of investors or show your research findings to your manager at work. Those in leading or executive roles often deliver presentations on a weekly or monthly basis.

Improving your presentation skills betters different aspects of your working life, including the following:

Communication: Improving your presentation skills can make you a better communicator with your co-workers and friends.

Confidence: 75% of people fear public speaking. By working on your presentation skills, you can gain confidence when speaking in front of a crowd.

Creativity: You learn to understand how to use imagery and examples to engage an audience.

Management: Presentations involve pulling together information to form a succinct summary, helping you build project and time management skills.

How To Improve Presentation Skills

1. create an outline.

Before designing slides and writing a script, outline your presentation. Start with your introduction, segue into key points you want to make, and finish with a conclusion.

2. Practice, Practice, Practice

Almost 8 in 10 professionals practice their presentations for at least an hour. So, practice your presentation in the mirror or to a close friend.

3. Start With a Hook

When presenting, grab your audience with a hook. Consider starting with a surprising statistic or a thoughtful question before diving into the core information.

4. Stay Focused on Your Topic

You might want to cover everything under the sun, but information overload can overwhelm your audience. Instead, stay focused on what you want to cover. Aim for key points and avoid including unnecessary details.

5. Remember To Introduce Yourself

At the beginning of the presentation, introduce yourself. Kill any tension in the room by mentioning your name, your role, and any other helpful details. You could even mention a fun fact about yourself, putting the audience at ease.

6. Work on Your Body Language

55% of people look to nonverbal communication when judging a presentation. Straighten your back, minimize unnecessary gestures, and keep your voice confident and calm. Remember to work on these aspects when practicing.

7. Memorize Structure, Not Words

You might feel better knowing exactly what you want to say. But skip the script and stick to memorizing the key points of your presentation. For example, consider picking three to four phrases or insights you want to mention for each part of your presentation rather than line-by-line memorization.

8. Learn Your Audience

Before crafting a killer outline and slide deck, research your audience. Find out what they likely already know, such as industry jargon, and where they might need additional information. Remember: You're presenting for them, not you.

9. Reframe Your Anxiety as Excitement

A study conducted by Harvard Business School demonstrates that reframing your anxiety as excitement can improve performance. For example, by saying simple phrases out loud, such as “I’m excited,” you then adopt an opportunity-oriented mentality.

10. Get Comfortable With the Setting

If you plan to present in person, explore the room. Find where you’re going to stand and deliver your presentation. Practice looking into the seats. By decreasing the number of unknowns, you can clear your head and focus on the job.

11. Get Familiar With Technology

Presenting online has unique challenges, such as microphone problems and background noise. Before a Zoom presentation, ensure your microphone works, clean up your background, test your slides, and consider any background noise.

12. Think Positively

Optimistic workers enjoy faster promotions and happier lives. By reminding yourself of the positives — for example, your manager found your last presentation impressive — you can shake off nerves and find joy in the process.

13. Tell a Story

To engage your audience, weave storytelling into your presentation — more than 5 in 10 people believe stories hold their focus during a presentation. Consider ways to connect different parts of your slides into a compelling narrative.

14. Prepare for Questions

At the end of your presentation, your audience will likely have questions. Brainstorm different questions and potential answers so you’re prepared.

15. Maintain Eye Contact

Eye contact signals honesty. When possible, maintain eye contact with your audience. For in-person presentations, pay attention to each audience member. For online ones, stare at your camera lens as you deliver.

16. Condense Your Presentation

After you finish the first draft of your outline, think about ways to condense it. Short and sweet often keeps people interested instead of checking their phones.

17. Use Videos

Keep your audience’s attention by incorporating video clips when relevant. For example, videos can help demonstrate examples or explain difficult concepts.

18. Engage With Your Audience

Almost 8 in 10 professionals view presentations as boring. Turn the tide by engaging with your audience. Encourage audience participation by asking questions or conducting a live survey.

19. Present Slowly and Pause Frequently

When you get nervous, you talk faster. To combat this, remember to slow yourself down when practicing. Place deep pauses throughout your presentation, especially when transitioning between slides, as it gives you time to breathe and your audience time to absorb.

20. Start and End With a Summary

A summary at the start of a presentation can pique your audience’s interest. One at the end brings everything together, highlighting key points your audience should take with them.

21. Ask for Feedback

You will never deliver the perfect presentation, so ask for feedback. Talk to your managers about where you could improve. Consider surveying your audience for an unbiased look into your presentation skills.

Effective Presentation Skills

Effective presentation skills include communicating clearly, presenting with structure, and engaging with the audience.

As an example, say a content manager is presenting a quarterly review to their team. They start off with a summary. Their introduction mentions an unprecedented 233% growth in organic traffic — numbers their team has not seen in years. Immediately, the presenter grabs their team’s attention. Now, everyone wants to know how they achieved that in one quarter.

Alternatively, think of an entrepreneur delivering their pitch to a group of investors. They start with a question: How many of you struggle to stay awake at work? They then segue into an exciting product designed to improve the sleep quality of working professionals. Their presentation includes videos demonstrating the science behind sleep and surprising statistics about the demand for their product.

Both examples demonstrate effective presentation skills. They incorporate strong attention grabbers, summaries, and attempts to engage the audience.

Think back to strong presentations you viewed as an audience member. Ask yourself: What made them so memorable, and how can I incorporate those elements into my presentations?

Presentation Skills for Executives

Presentations take up a significant portion of an executive’s workload. Executives regularly showcase key company initiatives, team changes, quarterly and annual reviews, and more. Improving your presentation skills as a leader can help with different parts of your job, such as:

Trust: Delivering great, effective presentations can build trust between you and your team.

Confidence: Most people dread presentations — so a strong presenter projects the confidence needed by a leader.

Emotional intelligence: A great presentation taps into the audience’s perspectives, helping executives improve their emotional intelligence .

Expertise: Presentations help executives display their subject-matter expertise, making employees safe in their hands.

Delegation: At times, executives might need to pull information from different sources for a presentation — improving their ability to delegate as managers.

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Presentation Skills:

  • A - Z List of Presentation Skills
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  • Managing your Presentation Notes
  • Working with Visual Aids
  • Presenting Data
  • Managing the Event
  • Coping with Presentation Nerves
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  • How to Build Presentations Like a Consultant
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The formal presentation of information is divided into two broad categories: Presentation Skills and Personal Presentation .

These two aspects are interwoven and can be described as the preparation, presentation and practice of verbal and non-verbal communication. 

This article describes what a presentation is and defines some of the key terms associated with presentation skills.

Many people feel terrified when asked to make their first public talk.  Some of these initial fears can be reduced by good preparation that also lays the groundwork for making an effective presentation.

A Presentation Is...

A presentation is a means of communication that can be adapted to various speaking situations, such as talking to a group, addressing a meeting or briefing a team.

A presentation can also be used as a broad term that encompasses other ‘speaking engagements’ such as making a speech at a wedding, or getting a point across in a video conference.

To be effective, step-by-step preparation and the method and means of presenting the information should be carefully considered. 

A presentation requires you to get a message across to the listeners and will often contain a ' persuasive ' element. It may, for example, be a talk about the positive work of your organisation, what you could offer an employer, or why you should receive additional funding for a project.

The Key Elements of a Presentation

Making a presentation is a way of communicating your thoughts and ideas to an audience and many of our articles on communication are also relevant here, see: What is Communication? for more.

Consider the following key components of a presentation:

Ask yourself the following questions to develop a full understanding of the context of the presentation.

When and where will you deliver your presentation?

There is a world of difference between a small room with natural light and an informal setting, and a huge lecture room, lit with stage lights. The two require quite different presentations, and different techniques.

Will it be in a setting you are familiar with, or somewhere new?

If somewhere new, it would be worth trying to visit it in advance, or at least arriving early, to familiarise yourself with the room.

Will the presentation be within a formal or less formal setting?

A work setting will, more or less by definition, be more formal, but there are also various degrees of formality within that.

Will the presentation be to a small group or a large crowd?

Are you already familiar with the audience?

With a new audience, you will have to build rapport quickly and effectively, to get them on your side.

What equipment and technology will be available to you, and what will you be expected to use?

In particular, you will need to ask about microphones and whether you will be expected to stand in one place, or move around.

What is the audience expecting to learn from you and your presentation?

Check how you will be ‘billed’ to give you clues as to what information needs to be included in your presentation.

All these aspects will change the presentation. For more on this, see our page on Deciding the Presentation Method .

The role of the presenter is to communicate with the audience and control the presentation.

Remember, though, that this may also include handing over the control to your audience, especially if you want some kind of interaction.

You may wish to have a look at our page on Facilitation Skills for more.

The audience receives the presenter’s message(s).

However, this reception will be filtered through and affected by such things as the listener’s own experience, knowledge and personal sense of values.

See our page: Barriers to Effective Communication to learn why communication can fail.

The message or messages are delivered by the presenter to the audience.

The message is delivered not just by the spoken word ( verbal communication ) but can be augmented by techniques such as voice projection, body language, gestures, eye contact ( non-verbal communication ), and visual aids.

The message will also be affected by the audience’s expectations. For example, if you have been billed as speaking on one particular topic, and you choose to speak on another, the audience is unlikely to take your message on board even if you present very well . They will judge your presentation a failure, because you have not met their expectations.

The audience’s reaction and therefore the success of the presentation will largely depend upon whether you, as presenter, effectively communicated your message, and whether it met their expectations.

As a presenter, you don’t control the audience’s expectations. What you can do is find out what they have been told about you by the conference organisers, and what they are expecting to hear. Only if you know that can you be confident of delivering something that will meet expectations.

See our page: Effective Speaking for more information.

How will the presentation be delivered?

Presentations are usually delivered direct to an audience.  However, there may be occasions where they are delivered from a distance over the Internet using video conferencing systems, such as Skype.

It is also important to remember that if your talk is recorded and posted on the internet, then people may be able to access it for several years. This will mean that your contemporaneous references should be kept to a minimum.

Impediments

Many factors can influence the effectiveness of how your message is communicated to the audience.

For example background noise or other distractions, an overly warm or cool room, or the time of day and state of audience alertness can all influence your audience’s level of concentration.

As presenter, you have to be prepared to cope with any such problems and try to keep your audience focussed on your message.   

Our page: Barriers to Communication explains these factors in more depth.

Continue to read through our Presentation Skills articles for an overview of how to prepare and structure a presentation, and how to manage notes and/or illustrations at any speaking event.

Continue to: Preparing for a Presentation Deciding the Presentation Method

See also: Writing Your Presentation | Working with Visual Aids Coping with Presentation Nerves | Dealing with Questions Learn Better Presentation Skills with TED Talks

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  • Career Advice

Presentation Skills: Examples + 25 Ways to Improve Yours

Christian Eilers, CPRW

Our customers have been hired by:

Presentation skills are crucial. Michelin-starred chefs and Broadway actors alike know this. And—you need effective presentation skills whether you're preparing for a job interview, company meeting, or promotion to the position of public relations manager.

Wondering how to improve presentation skills? You're in the right place because…

This article will show you:

  • 25 ways to improve your presentation skills, public speaking, and speech delivery.
  • Presentation skills examples for a resume, cover letter, and job interview.
  • Effective presentation skills you need for jobs and creative presentation ideas.

Want to save time and have your resume ready in 5 minutes? Try our resume builder. It’s fast and easy to use. Plus, you’ll get ready-made content to add with one click. See 20+ resume templates and create your resume here .

A comparison of a basic resume and an appealing, expertly-crafted resume made with the Zety resume builder, highlighting the Cubic resume template with a narrow, full-color header section and a two-column layout that showcases the applicant's contact information and proficiencies on the right-hand side of the page.

Sample resume made with our builder— See more resume samples here .

Here are some other skills guides to help you along:

  • Analytical Skills
  • Communication Skills
  • Conceptual Skills
  • Creative Thinking Skills
  • Critical Thinking Skills
  • Decision Making Skills
  • Interpersonal Skills
  • Language Skills
  • Leadership Skills
  • The Best Resume Examples for All Jobs

Presentation Skills — Definition & List of Main Presentation Types

First of all, what are presentation skills?

Presentation skills are the abilities one needs in order to deliver compelling, engaging, informative, transformative, educational, enlightening, and/or instructive presentations. Central to effective presentation skills are public speaking, tone of voice, body language, creativity, and delivery.

That said, there are several types of presentations:

Main Types of Presentations

  • Persuasive Presentations

Persuasive presentations are those given to arouse the audience to make the decision which the presenter hopes for. An example might be a startup founder delivering a presentation to an angel in the hopes of getting investment or a salesperson pitching a product to customers.

  • Instructional Presentations

Instructional presentations are those given to guide the audience on a new policy, law, etc. For example, an HR manager might hold an onboarding presentation to instruct new employees on the rules of the company.

  • Informative Presentations

Informative presentations give information about a new procedure, benefit, etc. One example might be a company HR presentation where the manager gives information about the new bonus requirements.

  • Inspirational Presentations

Inspirational presentations are similar to persuasive presentations, but here the speaker aims to boost morale or increase brand pride, for example. Another example would be the rousing conclusion of a TED Talk speaker as they wrap up their speech.

Here’s a beautiful example of an inspirational presentation about, well, presentations:

And, there are several presentation delivery methods:

Presentation Delivery Methods

  • Extemporaneous presentations are those you deliver without any preparation, though you plan it beforehand.
  • Memorized presentations are those you learn by heart. Hard to get right, but compelling if it is!
  • Manuscript presentations are those you deliver from a pre-written script or notes.
  • Impromptu presentations are similar to extemporaneous presentations, but you decide on and deliver them on the spot.

Pro Tip : What’s the difference between a speech and a presentation ? A speech is just plain ol’ spoken word read or delivered based on a written draft while a presentation gets creative with interaction, videos, slides, etc.

Skills in general are broken down into soft skills  (those you develop throughout life, like communication skills) and hard skills  (those you study, such as computer skills ). For more on this, check out: Soft Skills vs Hard Skills for a Job: What Employers Look For

2. How to Improve Presentation Skills [25 Steps]

Some people are born entertainers or have an innate eidetic memory (the ability to recall things from memory with great clarity from just a moment of exposure).

The rest of us always have room for growth.

No matter what the situation—

Here are the best ways to improve presentation skills:

1. Prepare Your Presentation in Advance

There are various methods of preparing for a presentation, and they’re all very similar to preparing for a job interview.

Run lines with a mock audience or friend, like actors and actresses auditioning for movie and stage roles. Give yourself plenty of time to prepare for an upcoming presentation or speech, especially when you are less experienced.

And, the last part of preparation—always be prepared with answers to follow-up questions once your presentation is over.

2. Practice Your Presentation As Much As Possible

As with anything, practice makes perfect.

Hopefully it doesn’t come down to Gladwell’s “10,000 hour rule,” but practice of some length is always required to hone your presentation skills.

Practice alone. Then, practice with a friend or family member. Then, always use each live presentation opportunity as a practice round for the next presentation.

3. Learn How to Skip Around

Poor presentation skills for most people involve a monotonous, robotic delivery.

And, sure, that isn’t so compelling.

However, what’s equally lackluster is a presenter who is unable to be dynamic and find real-time solutions to questions asked during the presentation. If an interruption or news update mid-presentation throws you off, then you need to practice and learn how to handle them.

Likewise, imagine giving a breaking news update to the public. If an advisor comes up to your podium to whisper in your ear, you have to take this new news into consideration, altering your presentation to fit.

Like improv sketches, knowing how to handle changes is an important part of a performance.

4. Speak Passionately About Your Topic

When you are passionate about the topic of your presentation, the audience senses it. It leaks through your pores and reflects from your eyes.

Show passion. Show enthusiasm. Be slightly crazy—

Or learn how to fake it.

Audience members who feel it on a visceral level, rather than only intellectually, are much more inclined to pay attention and find agreement with you.

And, bonus: they tend to fall asleep less!

5. Tell Stories in Your Presentations

Storytelling is one of the most effective presentation skills.

Crowds love stories. They give great examples of what the presenter is talking about, and they earn that rapt attention which any presenter aims for much more easily.

6. Understand What You Should And Shouldn’t Do

On your first presentation, you’d be forgiven for having a coffee to clear the fog from your mind. If and when it increases any pre-PowerPoint jitters, you know never to drink coffee prior again.

Same goes for the way you breathe, and the food you consume beforehand. You don’t need the added discomfort of a gassy stomach, so know what foods, if any, cause that for you.

On the opposite side, exercise, for most people, is a great way to relieve any built up tension the night prior.

As you practice, practice, practice, you’ll get signals from your environment, audience, and body as to what does and doesn’t work for you.

7. Know Your Audience

This one requires research in advance (remember: prepare!).

Let’s say you were hired to deliver several motivational speeches to various members of a large company. You nail your first presentation delivered to an audience of interns.

Do you give exactly the same performance to the senior-level executives, your next stop?

You wouldn’t, hopefully.

Executives will need to be spoken to in a different language, almost, with different vocabulary. Research your audience to deliver a presentation that speaks directly to them, not some other crowd, even if it was successful before.

8. Film Yourself

Try filming yourself delivering the presentation and playing it back. You can learn a lot just by seeing your own mistakes and working to improve them.

Later, give that same video to a friend and ask for further feedback and criticism. They are likely to spot something you might have missed, because, you know, two heads are better than one and all that.

9. Connect With the Audience’s Emotions & Inspire Action

Connect with the crowd on a gut level. The audience has to feel that what you’re saying is important, actionable, and true.

Here’s what the awesome social motivator, Simon Sinek , has to say:

When we communicate from the outside in, yes, people can understand vast amounts of complicated information like features and benefits and facts and figures. It just doesn't drive behavior. When we can communicate from the inside out, we're talking directly to the part of the brain that controls behavior, and then we allow people to rationalize it with the tangible things we say and do. This is where gut decisions come from. Simon Sinek social motivator

Be engaging. Be entertaining. This is how you truly speak to the audience. He sums it up like this:

Sometimes you can give somebody all the facts and figures, and they say, ‘I know what all the facts and details say, but it just doesn't feel right.’ Why would we use that verb, it doesn't ‘feel’ right? Because the part of the brain that controls decision-making doesn't control language. Simon Sinek social motivator

10. Tell Them You’re Nervous

This is one of my favorite presentation tricks, as I get super anxious before any kind of public speech or demonstration.

If you feel nervous, consider starting off by telling the audience such (“Forgive me, please, if my voice is wobbly, I’m a bit nervous…”). The audience is sure to empathize with your situation, and you don’t have to go through the entire presentation with some higher bar of confidence.

11. Use Humor

Add some jokes and humorous comments throughout your presentation. Like storytelling, it connects with the audience on a deeper level, and getting them to laugh helps to earn their attention back if you were losing it.

On top of that, you help cut any tension in the room, which is helpful if you’re nervous or have a fear of public speaking, but also helps to make any proposal or instructional presentation more palatable to the audience.

12. Remove Filler Sounds & Crutch Words

For example, do you, um , give, like , uh , sounds like this?

There’s nothing wrong with these in everyday speech. In linguistics, these are called filler sounds (or crutch words), and it is a common way to allow your brain to catch up with your words.

However, in presentations, these only make you look incompetent. Likewise, find other ways to improve your presentation delivery. Maybe your hand gestures look robotic, your jokes fall flat, or your voice cracks.

A compelling presentation depends on a compelling delivery. Check out this guide from Harvard Business Review for a great write-up on how to stop using so many crutch words.

13. Use the Right Visual Aids & Presentation Media

With some presentations, the medium of delivery is set (aside from the speech element). On a school project, for example, you may be required to use Microsoft PowerPoint.

However, when you have a choice, choose the right visual aid method. Even with PowerPoint, you have to choose between text slides, image slides, and infographic slides.

Not only is there not a single perfect visual aid medium for all presentations, but different sections of one presentation could benefit from a different media format. Maybe a 5-minute video would work great as an intro. Perhaps a set of image slides to wrap things up.

14. Improve Your Confidence

When trying to learn how to improve speaking skills or how to improve public speaking, work on improving your confidence. It’s one of the single most effective ways to boost your delivery, and thus your presentation.

Think positive thoughts . Make a SWOT analysis to boost your self-confidence. Work on your body language and stance.

A confident speaker is way more effective at how to give a presentation than one who isn’t, and this is true at job interviews, meetings, and negotiations.

15. Get Psyched

Sometimes the best way to get over those nervous jitters is to get yourself psyched.

Consider workouts, for example. How to get over that lazy feeling and get yourself to the gym? Think of the beach, think about how you’d like to look, play some heavy metal or hip hop.

Likewise, figure out what gets you pumped and excited before entering onstage. Music almost always helps, as does a bit of private dancing in an empty room. Maybe make faces at yourself in a mirror to immediately. Think of the post-show party after your presentation is over.

Invigorating yourself with these common routines is sure to prepare you for any type of presentations—including job interviews!

16. Focus on the Core

A great presenter may have many illustrious stories to help the audience understand the gist of the show.

However—

If you don’t use storytelling correctly, you’re liable to go off on tangents which will lose the audience. More disastrously, it could make you lose your own train of thought.

So, when you’re more of a beginner, focus on your core topic, and don’t stray far from its message. As you get more confident, you’ll be able to step further and further with your storytelling.

An added bonus: your presentation will be short, sweet, and over that much faster.

17. Engage an Audience Member

We’ve talked about connecting with the audience before, but this presentation trick works wonders, too.

Is everyone staring too intently at you and you are starting to get freaked out?

Turn the attention onto someone else for a moment to help you recollect yourself.

Perhaps make a joke about how your partner (“sitting right over there”) just ran three red lights to get you there on time. Or, if you’re on a panel, maybe you could give praise to that academic award your colleague behind you just earned.

Whichever way you do it, all eyes look away, giving you an instance to get your head right.

But be careful and always get permission! You don’t want to embarrass someone or say something not meant to be revealed just so you can have a 15-second reprieve. Always ask in advance.

18. Breathe

Breathing is so involuntary and commonplace that you likely wouldn’t consider it to be a potential presentation booster.

However, with the right breathing techniques, you can definitely lower your stress and anxiety, whether it’s on stage or at an interview.

Danny Penman, Ph.D. tells Psychology Today:

Momentary stress causes the body to tense and you begin to breathe a little more shallowly. A shallow breath lowers oxygen levels in the blood, which the brain senses as stress. Breathing then becomes a little faster and shallower. Oxygen levels fall a little more. The heart begins to race. The brain feels a little more stressed. It's a vicious circle. Danny Penman

Snap yourself out of that loop of despair by practicing some breathing exercises.

19. Reappraise Anxiety as Excitement

I used to always be nervous going to work each morning. Around the same time, I would also want to use the restroom.

That needing-to-go feeling always felt associated with nervousness. However, when I told myself that this feeling was just a normal morning urge, rather than anything to do with work—boy did that help!

As a Harvard study theorizes, you can use reappraisal of anxiety to help with presentations, as well:

“Individuals can reappraise anxiety as excitement using minimal strategies such as self-talk (e.g., saying “I am excited” out loud) or simple messages (e.g., “get excited”), which lead them to feel more excited, adopt an opportunity mind-set (as opposed to a threat mind-set), and improve their subsequent performance.”

Now, when I go to work each morning, I’m excited.

20. Use the Toilet

As I stated in my story example above, that need-to-go feeling may become associated in your mind with nervousness.

So, go to the bathroom.

And go even when you don’t have to, just in case your portion of the presentation or the questions afterwards runs longer than expected.

21. Mingle Beforehand

You were probably going to shake hands and chit-chat with audience members after the show’s over, depending on the intimacy and nature of the venue.

Mingle with them beforehand, as well. For those of you who might be afraid of public speaking, chatting face-to-face with members of the crowd turn them from big, scary monsters to people just like yourself.

Even if you’re just generally nervous about public speaking, getting a few smiles and handshakes prior adds a “temporary friend” in the audience for you—sure to put you more at ease than if everyone were complete strangers.

22. Arrive Extra Early

You might have planned to arrive a few minutes early anyway, right?

It’s not enough.

There are likely dozens of things you can’t or won’t account for, from the projector malfunctioning to crazy feedback on the mic to curtains that just won’t recede.

While you don’t have to account for everything that could go wrong, it’s best to give yourself extra time just in case. And, hey, if everything is fine for you, then you just get a few extra minutes to relax yourself and rehearse once more.

23. Exercise

One of the best ways to have a relaxed demeanor and attitude right before a presentation is to exercise. Regular exercise is proven to reduce anxiety and stress, too.

Go for a brisk walk for 10–15 minutes, or do a few bicep curls. Like a shot of whisky, it’s sure to take the edge off. It’s just healthier and safer.

However, don’t go too hard—you don’t want your shirt to have visible pools of sweat.

24. Sit In on Other Presentations

Aside from your own public speaking and presentations, what better way to improve your presentations than by watching others?

Don’t just watch anybody, of course.

Find a person or two whose presentation skills you absolutely adore. Whether they’re online or at your local town hall, watch closely and take notes on what makes them such a compelling presenter.

This brings us to the next step—

25. Learn From These TED Talks (Videos)

Watch others and follow the best presentation practices to improve your skills. This means having active listening skills when your audience asks specific questions.

Here are some more presentations on how to give rousing presentations (how meta is that?):

  • Giving Presentations Worth Listening To
  • TED's secret to great public speaking
  • The surprising secret to speaking with confidence
  • How to sound smart in your TEDx Talk
  • The secret structure of great talks
  • The science of stage fright (and how to overcome it)

These TED Talks give some great ideas on improving presentation skills, boosting confidence, and reducing stage fright.

26. Don’t Give Up!

As you continue to present and practice presentation skills training, you’ll get more and more comfortable. Your confidence will increase as your shyness and hesitance withers away.

On top of that, you’ll begin to learn what works for you and what pre-presentation rituals you should avoid.

Finally, you won’t get the practice you need if you don’t continue presenting!

Pro Tip : Toastmasters International is a unique club for members who want to develop presentation skills, confidence in public speaking, and leadership skills. There are thousands of clubs all around the world, and they meet weekly to improve.

When making a resume in our builder, drag & drop bullet points, skills, and auto-fill the boring stuff. Spell check? Check . Start building a  professional resume template here for free .

A view from the Zety resume constructor demonstrating the process of completing the job history segment, along with a selection of pre-written resume descriptions suggested for the specific role.

When you’re done, our free resume builder will score your resume and our resume checker will tell you exactly how to make it better.

3. How to Show Presentation Skills on a Resume, in Your Cover Letter & During a Job Interview

Since this is Zety, the premier career platform, it’s now time to connect presentation skills with your career.

You have three opportunities to highlight your presentation skills while you’re hunting for jobs: on your resume, in your cover letter, and during a job interview.

We’ll now go through it step-by-step.

How to Show Presentation Skills on a Resume

First and foremost, relevance is key. Always tailor your resume to one specific job opportunity.

Remember that meta tip from before (watching presentations which talk about presentations)?

Resumes get a bit meta, too.

If the job ad mentions presentation skills, not only do you need to list them on your resume, but your resume as a whole is a form of presentation, itself.

This is how to get it right:

1. Presentation Skills on a Resume

These days, more and more companies are using the ATS to assist in the hiring process.

The ATS, or applicant tracking system, is software which aids human resources staff by parsing each resume for the right resume keywords .

Don’t have the right keywords?

Start by bringing out the job description for which you are applying.

Here are several examples from various job listings requiring presentation skills:

  • Excellent communication and presentation skills with confidence to serve as the company’s spokesperson.
  • Demonstrate excellent presentation skills, including the ability to create presentations and present to all levels of an organization.
  • Candidate must possess strong presentation skills including thorough competency of AutoCAD, Photoshop, & SketchUp.

As you can see, different companies need presentation skills in different ways. Specific ones, such as Microsoft Office skills , should be listed when necessary.

You’ve got to list them in a specific way.

To make the ATS happy, stick as closely as possible to the wording the job ad uses when adding it to your skills section.

And, to make it even more effective, quantify your presentation skill by turning it into a numbered professional achievement :

  • Developed excellent communication and presentation skills to confidently deliver over 50 public speeches to crowds greater than 150 people.
  • Demonstrated excellent presentation skills and presented to all levels of an organization of 500+ employees.
  • Built strong presentation skills and competency with AutoCAD, Photoshop, & SketchUp, creating 25+ presentations which were responsible for $500,000 in sales revenue.

Were you a public speaker in the past?

Then you have an even better way to list presentation skills on a resume.

Instead of in the skills section, you’ll create an extra resume section specifically called “Presentations” or “Public Speaking.”

Here’s an example of how to include presentations on a resume:

Presentations & Talks

  • 2018-04-01  TED Talk,  How to Use the Higgs Boson to Locate an Italian Restaurant . City Hall, New York, NY.
  • 2017-09-18  Astrophysics Conference,  Taking Advantage of Quantum Dilation to Boil Potatoes . Brandywine Theater, Brooklyn, NY.

Not so hard, right?

This kind of section works great if you’ve given TED talks or been interviewed on a public talk show, for example.

Nothing shows presentation skills better than an actual presentation you’ve given in the past! And it boosts your employability skills even more so.

2. Presentation Skills on a Cover Letter

Just because you talked up your presentation abilities in your resume doesn’t mean you can’t include it on the cover letter, as well.

We always advocate for adding numbered achievements to cover letters, too.

So, include a win or two in the body of your application letter just as you did on your resume.

Here’s an example of presentation skills on a cover letter:

… During my career thus far working as the chief evangelist for Orion Tech, I’ve worked tirelessly on honing my presentation skills to perfection. I am proud to submit to you a few examples of my presentation abilities, including:

  • Earned the 2016 Research Presentation Award from the University of Rochester Office of Undergraduate Research.
  • Presented at over 15 international conferences, all with more than 5,000 attendees.

As you can see, I have the confidence and experience needed to conduct presentations at all levels …

Here, we used the body of the cover letter to talk up your presentation talents. You gave them a quick intro into your abilities, then fired off a few shots to prove it, and finally summed it all up for them.

Not so hard at all, right?

3. Presentation Skills at an Interview

Lastly, the interview.

The job interview is a make-or-break performance for you, and presentation skills will be needed in spades.

While most of our presentation preparation tips from before are relevant, here is a quick way to ace your interview:

  • Prepare for your interview properly . Do mock interviews with family members, calm your nerves, and get plenty of sleep the night before.
  • Dress well for your interview . A nice suit or dress definitely helps to boost your confidence before your big meeting.
  • Get ready for their questions . What’s an interview without questions? Our guide can help you with answers to more than 65 common interview questions.
  • Bring your own questions to ask . A good interviewer will always ask if you have questions for them at an interview. Don’t be unprepared.
  • Learn the STAR technique . When answering behavioral interview questions, the STAR method is the best way to structure your reply.

Pro Tip : Presentation skills requested on a job description may not be obvious. Instead of asking for them outright, the job ad might seek someone able to use Powerpoint or Google Slides and is comfortable with public speaking. Make sure you spot this.

After the interview, there’s one more time to present yourself. Check this article out: How to Follow Up After an Interview

Plus, a great cover letter that matches your resume will give you an advantage over other candidates. You can write it in our cover letter builder here.  Here's what it may look like:

A set of professional job application materials that match, comprising a resume and cover letter, created with the Zety resume editor while utilizing the Modern resume template, which features a two-column format and decorative rectangles in the header and footer regions.

See more cover letter templates and start writing.

Key Takeaway

Here’s a quick recap of everything you need to remember about presentation skills:

  • Good presentation skills are more than just speaking in public. They are a part of many aspects of life, especially in careers and job seeking.
  • Preparation is one of the most important ways to have a successful presentation.
  • Memorizing the speech element of a presentation is not as necessary as good speech delivery.
  • Knowing your audience is crucial to obtaining your goals for the presentation.
  • Always prepare for follow-up questions after your presentation is over.
  • On a resume, list your presentation skills in the skills section as closely to the wording of the job ad as possible.

Do you have any questions on how to make a presentation? Need help with creative presentation ideas, ways to present a project, or presentation tools? Give us a shout in the comments below and we will answer your question. Thanks for reading!

Curious about other types of skills you can put on your resume? Check out these guides:

  • Management Skills
  • Marketing Skills
  • Organizational Skills
  • Problem Solving Skills
  • Project Management Skills
  • Skills on a Resume
  • Teamwork Skills
  • Technical Skills
  • Time Management Skills
  • Transferable Skills

About Zety’s Editorial Process

This article has been reviewed by our editorial team to make sure it follows Zety's editorial guidelines . We’re committed to sharing our expertise and giving you trustworthy career advice tailored to your needs. High-quality content is what brings over 40 million readers to our site every year. But we don't stop there. Our team conducts original research to understand the job market better, and we pride ourselves on being quoted by top universities and prime media outlets from around the world.

  • https://doi.org/10.1177/0261927X14526993
  • https://hbr.org/2018/08/how-to-stop-saying-um-ah-and-you-know
  • https://www.apa.org/pubs/journals/releases/xge-a0035325.pdf
  • https://doi.org/10.1016/j.bbr.2004.04.017
  • https://www.toastmasters.org/

Christian Eilers, CPRW

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Chapter 18: Business Presentations

Venecia Williams and Olds College

Learning Objectives

  • Understand how to use effective interpersonal communication skills in professional presentations
  • Learn how to organize a presentation
  • Examine how to use visual aids effectively
  • Discuss the effective integration of communication and presentation techniques in the delivery of professional presentations

Along with good writing skills, the ability to communicate verbally is vital to many employers today. It is an integral part of the modern business world. People in the workplace spend the majority of their time communicating. Verbal communication in the workplace takes many forms such as staff meetings, discussions, speeches, presentations, informal conversations, and telephone and video conferences. Communicating verbally is more personal and flexible than writing. It allows workers to exchange ideas, information, and feedback more quickly. Verbal communication tends to occur in person, making it easier to negotiate, express emotions, outline expectations, and build trust, all of which are important in today’s workplace. Communication can also occur between people who are not together in person. In these situations, unique skills are necessary to achieve success. Simple conversation skills are also valued in the workplace, but this does not mean using casual or informal language. Rather, what is prized by many employers is the ability to communicate important information professionally but in a meaningful and understandable way. This can be important when making spontaneous presentations as well as more elaborate formal group presentations, which are a part of many work roles today.

What Makes a Successful Speaker?

According to longtime Toastmasters member Bob Kienzle, there are a few key elements that tend to make a successful speaker:

  • Voice : Can the person be easily understood?
  • Body Language : Does their body support what they’re saying? Are they confident?
  • Coherent Structure: Does what they’re presenting make sense? Is it logical?
  • Enthusiasm : Do they care about what they’re presenting?
  • Expertise: Do they know what they’re talking about? Are they credible?
  • Practice : If they haven’t practised or sufficiently prepared, it will likely show up in one or more of the above.

A successful speaker can be inspired by other speeches or speakers but may fall flat if they try to copy someone else. Authenticity and passion can resonate so much with an audience that it can outweigh elements otherwise considered pitfalls. The techniques, tools, and best practices are a guideline, and it’s important to note there is no such thing as “perfection” in public speaking. “Failure” can happen in myriad ways, but it’s more helpful to see them as learning opportunities, or opportunities to make a stronger connection to your audience. The biggest failure, according to Kienzle, is to pass up opportunities to practise your skills in presenting or public speaking.

Preparing a Presentation

Develop your message while keeping in mind the format, audience, style , and tone . First, you’ll need to think about the format of your presentation. This is a choice between presentation types. In your professional life, you’ll encounter the verbal communication channels in Figure 18.1. The purpose column labels each channel with a purpose (I=Inform, P=Persuade, or E=Entertain) depending on that channel’s most likely purpose.

Figure 18.1 | Presentation Communication Channels

There are some other considerations to make when you are selecting a format. For example, the number of speakers may influence the format you choose. Panels and Presentations may have more than one speaker. In Meetings and Teleconferences, multiple people will converse. In a Workshop setting, one person will usually lead the event, but there is often a high-level of collaboration between participants. The location of participants will also influence your decision. For example, if participants cannot all be in the same room, you might choose a teleconference or webinar. If asynchronous delivery is important, you might record a podcast. When choosing a technology-reliant channel, such as a teleconference or webinar, be sure to test your equipment and make sure each participant has access to any materials they need before you begin.

Once you have chosen a format, make sure your message is right for your audience. You’ll need to think about issues such as the following:

  • What expectations will the audience have?
  • What is the context of your communication?
  • What does the audience already know about the topic?
  • How is the audience likely to react to you and your message?

Next, you’ll consider the style of your presentation. Analyze your specific presentation styles. Perhaps you prefer to present formally, limiting your interaction with the audience, or perhaps you prefer a more conversational, informal style, where discussion is a key element. You may prefer to cover serious subjects, or perhaps you enjoy delivering humorous speeches. Style is all about your personality!

Finally, you’ll select a tone for your presentation. Your voice, body language, level of self-confidence, dress, and use of space all contribute to the mood that your message takes on. Consider how you want your audience to feel when they leave your presentation and approach it with that mood in mind.

Presentation Purpose

Your presentation will have a general and specific purpose. Your general purpose may be to inform, persuade, or entertain. It’s likely that any speech you develop will have a combination of these goals. Most presentations have a little bit of entertainment value, even if they are primarily attempting to inform or persuade. For example, the speaker might begin with a joke or dramatic opening, even though their speech is primarily informational. Your specific purpose addresses what you are going to inform, persuade, or entertain your audience with the main topic of your speech.

Incorporating Backchannels

Technology has given speakers new ways to engage with an audience in real-time, and these can be particularly useful when it isn’t practical for the audience to share their thoughts verbally—for example, when the audience is very large, or when they are not all in the same location. These secondary or additional means of interacting with your audience are called backchannels, and you might decide to incorporate one into your presentation, depending on your aims. They can be helpful for engaging more introverted members of the audience who may not be comfortable speaking out verbally in a large group. Using publicly accessible social networks, such as a Facebook Page or Twitter feed, can also help to spread your message to a wider audience, as audience members share posts related to your speech with their networks. Because of this, backchannels are often incorporated into conferences; they are helpful in marketing the conference and its speakers both during and after the event.

Developing the Content

As with any type of messaging, it helps if you create an outline of your speech or presentation before you create it fully. This ensures that each element is in the right place and gives you a place to start to avoid the dreaded blank page. Figure 18.2 is an outline template that you can adapt for your purpose. Replace the placeholders in the Content column with your ideas or points.

Figure `18.2 | Presentation Outline

Introduction

The beginning of your speech needs an attention-grabber to get your audience interested right away. Choose your attention-grabbing device based on what works best for your topic. Your entire introduction should only be around 10 to 15 percent of your total speech, so be sure to keep this section short. Here are some devices that you could try:

After the attention-getter comes the rest of your introduction. It needs to do the following:

  • Capture the audience’s interest
  • State the purpose of your speech
  • Establish credibility
  • Give the audience a reason to listen
  • Signpost the main ideas

Once you have identified an attention-getting, it is time to develop the body of your presentation or speech. In your body, you will focus on the specific points you would like to communicate to your audience.

Rhetoric and Argument:  Your audience will think to themselves, Why should I listen to this speech? What’s in it for me? One of the best things you can do as a speaker is to answer these questions early in your body, if you haven’t already done so in your introduction. This will serve to gain their support early and will fill in the blanks of who, what, when, where, why, and how in their minds.

Organization: An organized body helps your audience to follow your speech and recall your points later. When developing the body of your speech, recall the specific purpose you decided on, then choose main points to support it. Just two or three main points are usually sufficient, depending on the length of your speech. Anticipate one main point per two to three minutes of speaking.

Concluding on a High Note

You’ll need to keep your energy up until the very end of your speech. In your conclusion, your job is to let the audience know you are finished, help them remember what you’ve told them, and leave them with a final thought or call-to-action, depending on the general purpose of your message.

Presentation Aids

Presentations can be enhanced by the effective use of visual aids. These include handouts, overhead transparencies, drawings on the whiteboard, PowerPoint slides, and many other types of props. Once you have chosen a topic, consider how you are going to show your audience what you are talking about. Visuals can provide a reference, illustration, or image to help the audience to understand and remember your point.

Visual aids accomplish several goals:

  • Make your speech more interesting
  • Enhance your credibility as a speaker
  • Guide transitions, helping the audience stay on track
  • Communicate complex information in a short time
  • Reinforce your message
  • Encourage retention

Methods and Materials

There are many different presentation aids available. Before you decide on a presentation aid, think carefully about how you plan on using it and how it will enhance your presentation.

Using Visual Aids

Visual aids can be a powerful tool when used effectively but can run the risk of dominating your presentation. Consider your audience and how the portrayal of images, text, graphic, animated sequences, or sound files will contribute or detract from your presentation. Here are some tips to keep in mind as you prepare yours.

Designing Slide Decks

When you design your slide decks, you might be overwhelmed by the possibilities, and you might be tempted to use all the bells, whistles, and sounds, not to mention the flying, and animated graphics. If used wisely, a simple transition can be effective, but if used indiscriminately, it can annoy the audience to the point where they cringe in anticipation of the sound effect at the start of each slide.

Stick to one main idea per slide. The presentation is for the audience’s benefit, not yours. Pictures and images can be understood more quickly and easily than text, so you can use this to your advantage as you present.

If you develop a slide deck for your presentation, test these out in the location beforehand, not just on your own computer screen, as different computers and software versions can make your slides look different than you expected. Allow time for revision based on what you learn.

Your visual aids should meet the following criteria:

  • Big: legible for everyone, even the back row
  • Clear: easy for audience to understand
  • Simple: simplify concepts rather than complicating them
  • Consistent: use the same visual style throughout

what is presentation skills in business communication

In Figure 18.3 the slide deck on the left has a colour combination which makes the information difficult to understand. The list is not parallel and the slide contains a grammatical error. The slide deck on the right is an improved and more professional version.

Another consideration that you’ll need to make when designing your slide decks is font. As previously mentioned, think about the people at the back of the room when choosing the size of your text, to make sure it can be read by everyone. A common mistake that presenters make is to use decorative fonts or to incorporate many different fonts in their slides. This not only creates a mixed message for the audience but also makes your message difficult to read. Choose legible, common fonts that do not have thin elements that may be difficult to see.

When considering your choice of colours to use, legibility must be your priority. Contrast can help the audience read your key terms more easily. Make sure the background colour and the images you plan to use complement each other. Repeat colours, from your graphics to your text, to help unify each slide. To reduce visual noise, try not to use more than two or three colours. Blue-green colour blindness, and red-green colour blindness are fairly common, so avoid using these colour combinations if it is important for the audience to differentiate between them. If you are using a pie chart, for example, avoid putting a blue segment next to a green one. Use labelling so that even if someone is colour blind, they will be able to tell the relative sizes of the pie segments and what they signify.

Colour is also a matter of culture. Some colours may be perceived as formal or informal, or masculine or feminine. Certain colours have understood meanings; for example, red is usually associated with danger, while green signals “go.” Make sure the colours you use align with your message. If you are discussing climate change or the natural world, for example, you’d be more likely to use blues and greens rather than metallic colours to avoid confusing the audience.

Once you have prepared your visual aid, do not forget to revise. There is nothing more uncomfortable than seeing a typo or grammatical error on your screen in the middle of your presentation. These errors can create a bad impression and affect your credibility with the audience. You want your audience to focus on your message so be sure to revise to maintain the audience’s attention and keep your credibility.

Preparing to Present

You are almost ready to deliver your presentation. What are some final elements you can focus on to ensure a smooth delivery?

To deliver your presentation to the best of your ability, and to reduce your nerves once you take the stage, you need to practise by rehearsing. As you do, try to identify the weaknesses in your delivery to improve on them. For example, do you often misspeak the same words (e.g., pacific for specific; ax for ask) or do your hands or feet fidget? Use your practice time to focus on correcting these issues. These sessions should help you get comfortable and help you remember what you want to say without having to constantly refer to notes. Try practising in front of a mirror, or even recording yourself speaking to a camera and playing it back. It’s also helpful to get feedback from a supportive audience at this stage. Perhaps a few family members or friends could watch you give your presentation and provide some feedback.

Dress for Success

While there are no definitive guidelines for how you should dress for your presentation, your appearance is an important part of your audience’s first impression. If you want them to take you seriously, you’ll need to look the part. While you don’t have to wear a suit each time you present, there are some scenarios where this would be expected; for example, if you are presenting to a corporate audience who wear suits to work, you should do the same. You should dress one step above your audience. If your audience is going to be dressed casually in shorts and jeans, then wear nice casual clothing such as a pair of pressed slacks and a collared shirt or blouse. If your audience is going to be wearing business casual attire, then you should wear a dress or a suit. The general rule is to avoid any distractions in your appearance that can distract your audience’s attention from your message.

Set Up Your Environment

Depending on the circumstances of your speech or presentation, you may have some choices to make about the environment. Perhaps you have a choice of meeting rooms that you can use, or, perhaps you have only one option. If you have some flexibility, it is helpful to think about what sort of environment would best help you get your message across. For example, if you are running a workshop, you might want to assemble participants in a circle to encourage collaboration and discussion. If you are holding a webinar, you’ll need a quiet location with a strong Internet connection and a computer system. It is imperative that you think about what facilities you need well before the day of your presentation arrives. Arriving to find that the equipment you expected isn’t available is not a nice surprise for even the most experienced speaker!

If you have access to the location beforehand, you may need to move tables or chairs around to get things just the way you want them. You might choose to have a podium brought in, if you are aiming for a formal feel, for example, or you may need to position your flip chart. Double-check that you have all the equipment you need, from whiteboard markers to speakers. It is far better if you can get comfortable with the room before your audience arrives, as this will make you feel more prepared and less nervous.

If you are using technology to support your presentation (i.e., PowerPoint slides or a projector), test everything before you begin. Do a microphone check and test its volume, view your slides on the computer you will be using, check any weblinks, play videos to test their sound, or make a call to test the phone connection prior to your teleconference. Your audience will get restless quickly if they arrive and are expected to wait while you fix a technical problem. This will also make you seem disorganized and hurt your credibility as an authoritative speaker.

During the Presentation

You’ve organized your presentation with great visuals and you are ready to present. You now have to deliver your presentation. How do you effectively deliver your presentation calmly and clearly?

Managing Anxiety

Studies have been done to assess how nervous or stressful people typically get during presentations, by examining people’s physiological responses at three intervals: one minute before the presentation, the first minute of the speech, and the last minute of the speech. They discovered that nervousness usually peaked at the anticipation stage that occurs one minute before the presentation. They further found that as the speech progresses, nervousness tends to go down. Here are some things you can do to help you manage your anxiety before the presentation:

  • Practice/rehearse in similar conditions/setting as your speech
  • Be organized
  • Think positively
  • Analyze your audience
  • Adapt your language to speaking style

During the presentation, there are four main areas where you can focus attention in order to manage your anxiety:

  • Your body’s reaction
  • Attention to the audience
  • Keeping a sense of humour
  • Common stress management techniques

Your Body’s Reaction

Physical movement helps to channel some of the excess energy that your body produces in response to anxiety. If at all possible, move around the front of the room rather than remaining behind the lectern or gripping it for dear life (avoid pacing nervously from side to side, however). Move closer to the audience and then stop for a moment. If you are afraid that moving away from the lectern will reveal your shaking hands, use note cards rather than a sheet of paper for your outline. Note cards do not quiver like paper, and they provide you with something to do with your hands. Other options include vocal warm-ups right before your speech, having water (preferably in a non-spillable bottle with a spout) nearby for dry mouth, and doing a few stretches before going on stage. Deep breathing will help to counteract the effects of excess adrenaline. You can place cues or symbols in your notes, such as “slow down” or “smile”, that remind you to pause and breathe during points in your speech. It is also a good idea to pause a moment before you get started to set an appropriate pace from the onset. Look at your audience and smile. It is a reflex for some of your audience members to smile back. Those smiles will reassure you that your audience members are friendly.

Attention to the Audience

During your speech, make a point of establishing direct eye contact with your audience members. By looking at individuals, you establish a series of one-to-one contacts similar to interpersonal communication. An audience becomes much less threatening when you think of them not as an anonymous mass but as a collection of individuals.

Keeping a Sense of Humour

No matter how well we plan, unexpected things happen. That fact is what makes the public speaking situation so interesting. If things go wrong, try to have a sense of humour and stay calm. The audience will respond better if you stay calm than if you get upset or have a breakdown.

Stress Management Techniques

Even when we use positive thinking and are well prepared, some of us still feel a great deal of anxiety about public speaking. When that is the case, it can be more helpful to use stress management than to try to make the anxiety go away. Here are two main tools that can help:

  • Visualization: imagining the details of what a successful speech would look and sound like from beginning to end; a way of hypnotizing yourself into positive thinking by using your mind’s eye to make success real.
  • Systematic desensitization: Gradual exposure to the thing that causes fear—in this case, giving a speech—can ultimately lead to decreased anxiety. Basically, the more practice you get speaking in front of people, the less fear and anxiety you’ll have about public speaking. Organizations like Toastmasters that help people confront their fears by providing a supportive environment to learn and practise is a good option if you have a true phobia around presenting or public speaking.

Focus on Verbal Communication Techniques

  • Pitch : Use pitch inflections to make your delivery more interesting and emphatic. If you don’t change pitch at all, your delivery will be monotone, which gets boring for the audience very quickly.
  • Volume : Adjust the volume of your voice to your environment and audience. If you’re in a large auditorium, speak up so that people in the back row can hear you. But if you’re in a small room with only a few people, you don’t want to alarm them by shouting!
  • Emphasis : Stress certain words in your speech to add emphasis to them, that is, to indicate that they are particularly important.
  • Pronunciation : Make sure that you know the appropriate pronunciation of the words you choose. If you mispronounce a word, it could hurt your credibility or confuse your audience. Your pronunciation is also influenced by your accent. If your accent is quite different from the accent you expect most members of your audience to have, practise your speech in front of someone with the same accent that your audience members will have, to ensure you are pronouncing words in a clear, understandable way.
  • Fillers : Avoid the use of “fillers” as placeholders for actual words (like, er, um, uh, etc.). If you have a habit of using fillers, practise your speech thoroughly so that you remember what you want to say. This way, you are less likely to lose your place and let a filler word slip out.
  • Rate : The pace that you speak at will influence how well the audience can understand you. Many people speak quickly when they are nervous. If this is a habit of yours, practice will help you here, too. Pause for breath naturally during your speech. Your speaking rate should be appropriate for your topic. A rapid, lively rate communicates enthusiasm, urgency, or humour. A slower, moderated rate conveys respect and seriousness.

Focus on Non-verbal Communication Techniques

  • Gestures : You can use your hands or head to help you express an idea or meaning, or reinforce important points, but they can be distracting if overused. If the audience is busy watching your hands fly around, they will not be able to concentrate on your words.
  • Facial Expression : Rehearse your speech in front of a mirror to see what facial expressions come across. If you are speaking about an upbeat topic, smile! Conversely, if your topic is serious or solemn, avoid facial expressions that are overtly cheerful, because the audience will be confused by the mixed message. In North American culture, the most important facial expression you can use is eye contact. Briefly catch the eye of audience members as you move through your speech. If you can’t look your audience members in the eye, they may view you as untrustworthy. You’ll want to avoid holding eye contact for too long with any one person, as too much can be unnerving.
  • Posture : Try to stay conscious of your posture and stand up straight. This gives the audience the perception that you are authoritative and take your position seriously. If you are slouching, hunched over, or leaning on something, this gives the impression that you are anxious, lacking in credibility, or not serious about your message.
  • Silence : Silence is a powerful technique if used well. Pauses are useful for emphasis and dramatic effect when you are speaking. Some speakers are reluctant to pause or use silence because they become uncomfortable with the dead air, but sometimes your audience needs a moment to process information and respond to you.
  • Movement : You can use your body movements to communicate positively with the audience. Leaning in or moving closer to the audience helps to bridge the space of separation. Moving from one side of the room to the other in a purposeful way that supports your content is a useful way to keep your audience engaged; their eyes will track your movements. However, pacing rapidly with no purpose and no support to your message may quickly distract from your message.

Coping with Mistakes and Surprises

Even the most prepared speaker will encounter unexpected challenges from time to time. Here are a few strategies for combating the unexpected in your own presentations.

Speech Content Issues

What if a notecard goes missing or you skip important information from the beginning of your speech? Pause for a moment to think about what to do. Is it important to include the missing information, or can it be omitted without hindering the audience’s ability to understand your speech? If it needs to be included, does the information fit better now or in a later segment? If you can move on without the missing element, that is often the best choice, but pausing for a few seconds to decide will be less distracting to the audience than sputtering through a few “ums” and “uhs.” Situations like these demonstrate why it’s a good idea to have a glass of water with you when you speak. Pausing for a moment to take a sip of water is a perfectly natural movement, so the audience may not even notice that anything is amiss.

Technical Difficulties

Technology has become a very useful aid in public speaking, allowing us to use audio or video clips, presentation software, or direct links to websites. But it does break down occasionally! Web servers go offline, files will not download, or media contents are incompatible with the computer in the presentation room. Always have a backup plan in case of technical difficulties. As you develop your speech and visual aids, think through what you will do if you cannot show a particular graph or if your presentation slides are garbled. Your beautifully prepared chart may be superior to the verbal description you can provide. However, your ability to provide a succinct verbal description when technology fails will give your audience the information they need and keep your speech moving forward.

External Distractions

Unfortunately, one thing that you can’t control during your speech is audience etiquette, but you can decide how to react to it. Inevitably, an audience member will walk in late, a cell phone will ring, or a car alarm will go off outside. If you are interrupted by external events like these, it is often useful and sometimes necessary to pause and wait so that you can regain the audience’s attention. Whatever the event, maintain your composure. Do not get upset or angry about these glitches. If you keep your cool and quickly implement a “plan B” for moving forward, your audience will be impressed.

Reading Your Audience

Recognizing your audience’s mood by observing their body language can help you adjust your message and see who agrees with you, who doesn’t, and who is still deciding. With this information, you can direct your attention—including eye contact and questions—to the areas of the room where they can have the most impact. As the speaker, you are conscious that you are being observed. But your audience members probably don’t think of themselves as being observed, so their body language will be easy to read.

Handling Q&A

Question-and-answer sessions can be trickier to manage than the presentation itself. You can prepare for and rehearse the presentation, but audience members could ask a question you hadn’t considered or don’t know how to answer. There are three important elements to think about when incorporating Q&As as part of your presentation:

1. Audience Expectations

At the beginning of your speech, give the audience a little bit of information about who you are and what your expertise on the subject is. Once they know what you do (and what you know), it will be easier for the audience to align their questions with your area of expertise—and for you to bow out of answering questions that are outside of your area.

2. Timing of Q&As

Questions are easier to manage when you are expecting them. Unless you are part of a panel, meeting, or teleconference, it is probably easier to let the audience know that you will take questions at the end of your presentation. This way you can avoid interruptions to your speech that can distract you and cause you to lose time. If audience members interrupt during your talk, you can then ask them politely to hold on to their questions until the Q&A session at the end.

3. Knowing How to Respond

Never pretend that you know the answer to a question if you don’t. The audience will pick up on it! Instead, calmly apologize and say that the question is outside of the scope of your knowledge but that you’d be happy to find out after the presentation (or, suggest some resources where the person could find out for themselves). If you are uncertain about how to answer a question, say something like “That’s really interesting. Could you elaborate on that?” This will make the audience member feel good because they have asked an interesting question, and it will give you a moment to comprehend what they are asking. Sometimes presenters rush to answer a question because they are nervous or want to impress. Pause for a moment, before you begin your answer, to think about what you want to say. This will help you to avoid misinterpreting the question or taking offense to a question that is not intended that way.

A final tip is to be cautious about how you answer so that you don’t offend your audience. You are presenting on a topic because you are knowledgeable about it, but your audience is not. It is important not to make the audience feel inferior because there are things that they don’t know. Avoid comments such as “Oh, yes, it’s really easy to do that…” Instead, say something like “Yes, that can be tricky. I would recommend…” Also, avoid a bossy tone. For example, phrase your response with “What I find helpful is…” rather than “What you should do is…”

Good presentation skills are important to successfully communicate ideas in business. Make sure your presentation has a clear topic with relevant supporting details. Use verbal and non-verbal communication techniques to make your presentation engaging, and don’t forget to practice!

End of Chapter Activities

18a. thinking about the content.

What are your key takeaways from this chapter? What is something you have learned or something you would like to add from your experience?

18b. Discussion Questions

Discussion Questions

  • How can a speaker prepare a presentation for a diverse audience? Explain and give some specific examples.
  • How can an audience’s prior knowledge affect a presentation?
  • Think of someone you have met but do not know very well. What kinds of conversations have you had with this person? How might you expect your conversations to change if you have more opportunities to get better acquainted? Discuss your thoughts with a classmate.
  • While managing a Q&A session following a presentation, if you find yourself unable to answer a question posed by one of the audience members which tactics can you use to maintain control of the session?

18c. Applying chapter concepts to a situation

Presenting for success

Akhil works at a software development company in White Rock called Blackball Technologies. It is a medium-sized company that allows its employees to dress casually and occasionally work from home. Akhil likes this because his preference is to wear t-shirts and jeans to the office or work from home in his pyjamas.

Blackball recently created a new software program that has the potential to make a huge profit. However, they need investors to fund their latest innovation. The new software was developed using one of Akhil’s ideas; therefore, the company chooses him to present their proposal to a diverse group of investors from several countries.

Some of the investors are not fluent in English as it is their second language. Additionally, they each have a busy day ahead as they have to listen to proposals from multiple companies. Akhil fears that the investors will not understand him. He is also nervous about the presentation due to its significance to his career. If he is successful, he will get the promotion that he has wanted for the past two years and a pay raise.

What are some of the things that Akhil should consider when presenting to the investors? 

18d. Writing Activity

Watch this video from TED.com on The Secret Structure of Great Talks . Summarize the video. What is the most interesting point made by Nancy Duarte in your opinion?

Attribution

Content attribution.

This chapter contains information from Professional Communications OER by the Olds College OER Development Team used under a CC-BY 4.0 international license.

This chapter contains information from Business Communication for Success  which is adapted from a work produced and distributed under a Creative Commons license (CC BY-NC-SA) in 2010 by a publisher who has requested that they and the original author not receive attribution. This adapted edition is produced by the  University of Minnesota Libraries Publishing  through the  eLearning Support Initiative .

Media Attribution

Presentation icon made by Freepik from www.flaticon.com .

Whiteboard icon made by Phatplus from www.flaticon.com .

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Chapter 18: Business Presentations Copyright © 2020 by Venecia Williams and Olds College is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License , except where otherwise noted.

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what is presentation skills in business communication

10 Presentation Skills That Every Great Presenter Must Have

It’s no secret that effective presentations can help you get ahead in business. After all, what better way to show off your knowledge and expertise than by delivering a well-crafted presentation? The right presentation skills give you the ability to share your ideas with an audience convincingly and engagingly.

Unfortunately, not everyone is born a natural presenter. If you’re not used to standing up in front of an audience, the prospect of doing so can be daunting. Fortunately, there are a few simple things you can do to improve your presentation skills.

In this article, we’ll share some tips on how to do just that, allowing you to deliver an effective presentation.

Let’s get right into it.

What are Presentation Skills

What are Presentation Skills?

Presentation skills are the abilities you need to deliver a clear and effective presentation. After all, a good presenter is someone who can communicate their ideas in a way that engages and motivates their audience.

There are many different aspects to presentation skills, from knowing how to structure your talk to using visuals effectively, to dealing with nerves.

Developing strong presentation skills will help you to communicate your ideas more effectively and make a positive impression on your audience.

Presentation skills are important because they can help you to communicate your ideas clearly and effectively. A good presentation can make a big impact on your audience and can help to persuade them of your point of view.

Presentation skills are also important in other areas of life, such as job interviews, sales pitches, and networking events. Being able to present your ideas clearly and concisely can give you a big advantage over others who are not as confident in their presentation skills.

Why Is it Important To Recognize Presentation Skills & Their Benefits?

One of the most important reasons to recognize presentation skills is because they are a valuable skill for any profession. Good presentation skills can help you in your career by making it easier to sell your ideas, get promoted, and be successful in business.

In addition, good presentation skills can also help you in your personal life by making it easier to give speeches, make presentations, and teach classes.

In addition, recognizing presentation skills can also help you improve your presentations. If you are not aware of the importance of presentation skills, you may not be using them to their full potential.

By taking the time to learn about presentation skills and how to use them effectively, you can make your presentations more effective and persuasive.

Here’s a list of benefits that come with good presentation skills:

  • Increased confidence
  • The ability to think on your feet
  • Improved public speaking skills
  • Enhanced written communication skills
  • The ability to lead and motivate others
  • Enhanced problem-solving abilities
  • Improved negotiation skills
  • Stronger time management skills
  • Greater creativity
  • The opportunity to make a positive impact on others

10 Examples of Presentation Skills

10 Examples of Presentation Skills

Let’s now explore some practical examples of presentation skills that will help you ace your next big presentation.

A Clear And Confident Voice

One of the most important aspects of a great presentation is having a clear and confident voice. If you’re mumbling or speaking too quietly, your audience is going to have a hard time understanding you.

On the other hand, if you’re shouting or speaking too fast, they’re going to get overwhelmed and tune out. So, it’s important to find that happy medium where your voice is audible and easy to understand.

The Ability To Engage With Your Audience

Another key presentation skill is the ability to engage with your audience. This means making eye contact, using gestures, and speaking in a way that is relatable and easy to understand.

If you’re just standing there reading off a slide, chances are your audience is going to get bored pretty quickly. But if you can find ways to keep them engaged, they’ll be more likely to listen to what you have to say.

Good Eye Contact

One of the best ways to engage with your audience is through eye contact. When you make eye contact with someone, it shows that you’re interested in what they have to say and that you’re engaged in the conversation. It also helps to build trust and rapport.

So, if you can find ways to make eye contact with your audience members, it will go a long way in keeping them engaged.

Natural Gestures

Another great way to engage with your audience is through natural gestures. Using your hands and arms to gesture can help emphasize points and keep your audience engaged. Just be sure not to go overboard – too much gesturing can be distracting.

Positive Body Language

Your body language is also important when it comes to presentations. If you’re slouching or looking down at your feet, it’s going to show that you’re not confident in what you’re saying.

On the other hand, if you’re standing up straight and making strong eye contact, it’s going to give off a positive impression. So, be aware of your body language and try to project confidence through it.

The Use Of Visual Aids

Visual aids can be a great way to engage your audience and make your points more clear. Using slides, charts, and graphs can help illustrate your ideas and make them easier to understand. Similar to using gestures, just be sure not to overdo it – too many visuals can be overwhelming and confusing.

The Ability To Handle Questions

At some point during your presentation, you’re likely going to get questions from your audience; how you handle those questions can make or break your presentation. If you’re able to answer them confidently and without getting flustered, it’ll show that you know your stuff.

But if you start to get tongue-tied or defensive, it’s going to reflect poorly on you. So, be prepared for questions and try to stay calm when answering them.

An Organized Structure

Another important presentation skill is having a well-organized structure. This means having an introduction, main body, and conclusion to your presentation.

It also means using transitions between sections to help your audience follow along. If your presentation is all over the place, it’s going to be hard for your audience to stay engaged and they’ll quickly tune out.

The Use Of Storytelling

Storytelling is a great way to engage your audience and make your points more memorable. And while it might not seem like a traditional presentation skill, it can be extremely effective. So, if you can find ways to weave stories into your presentation, it’ll go a long way in captivating your audience.

Last but not least, confidence is one of the most important presentation skills you can have. If you’re not confident in what you’re saying, it’s going to show – and your audience is going to pick up on it.

So, even if you’re not feeling 100% sure of yourself, try to project confidence. It’ll make a big difference in how your audience perceives you and your message.

How To Identify & Master Presentation Skills

How To Identify & Master Presentation Skills

The good news is that presentation skills are not rocket science. Anyone can develop and master them with the right guidance.

Here’s a 5-step process to help you identify and master presentation skills.

Determine The Purpose Of Your Presentation

Are you trying to inform, persuade, or entertain your audience? Knowing the purpose of your presentation will help you focus on the right content and delivery.

Know Your Audience

Who will be watching or listening to your presentation? What are their needs, wants, and concerns? The better you understand your audience, the more effectively you can address their needs.

Structure Your Content

Organize your thoughts into an introduction, body, and conclusion. The introduction should grab your audience’s attention and set the stage for the rest of your presentation. The body should contain the meat of your argument, and the conclusion should drive home your main points.

Choose Your Delivery Method

Will you be using slides, props, or other visual aids? Will you be speaking extemporaneously or reading from a script? Choose a delivery method that best suits your content and audience.

Practice, Practice, Practice

The only way to become a master presenter is to practice, practice, practice! Experiment with different techniques and find what works best for you. Then keep practicing until it becomes second nature.

Also, consider that the right strengths test can help you understand your presentation skills better – both the strong ones and the ones to get better at. To this extent, the High5test.com strengths test is a great resource.

How To Improve Presentation Skills in The Workplace

The workplace is one of the most important places to hone your presentation skills. After all, in the business world, first impressions are key, and being able to deliver a polished and professional presentation can make all the difference in whether or not you’re successful.

Here are a few tips to help you improve your presentation skills in the workplace:

Preparation Is Key

This may seem like a no-brainer, but it’s worth repeating. When you’re preparing for a presentation, take the time to do your research and gather all of the necessary information. This will help ensure that your presentation is well-organized and flows smoothly.

Be Aware Of Your Body Language

Your body language speaks volumes, so it’s important to be aware of what you’re communicating with your nonverbal cues. Make sure you’re standing up straight, making eye contact, and using gestures appropriately. These small tweaks can make a big difference in how your audience perceives you.

One of the best ways to improve your presentation skills is simply to practice as much as you can. The more you present, the more comfortable you’ll become and the better you’ll be at thinking on your feet and handling questions from the audience.

Seek Feedback

After each presentation, take some time to reflect on what went well and what could be improved. If possible, seek feedback from your colleagues or boss. This will help you learn from your mistakes and continue to improve.

By following these tips, you can start to improve your presentation skills and make a positive impression in the workplace.

How To Highlight Presentation Skills In Resume & Job Interview

Another important skill that is often overlooked is the ability to highlight presentation skills in both a resume and a job interview. This can be the difference between getting the job and not.

When you are applying for a job, your resume is often the first thing that potential employers will look at. It is important to make sure that your resume includes any relevant presentation skills that you may have.

You can do this by including any experience you have in public speaking, leading presentations, or teaching courses. If you do not have any experience in these areas, consider listing any other relevant skills that could transfer over into presenting, such as customer service or sales experience.

In addition to your resume, it is also important to be able to highlight your presentation skills during a job interview. This is often done through behavioral interviewing, where you will be asked to describe specific examples of times when you have presented in the past. It is important to be prepared for this type of question and to have a few examples ready to go.

When you are highlighting your presentation skills, it is important to focus on any successes that you have had. This could be anything from getting positive feedback from an audience to successfully teaching a new course.

No matter what the specific example is, it is important to focus on how you were able to positively impact the situation. This will show potential employers that you can effectively present information and that you are someone they would want on their team.

Bonus Tip: How to Improve Presentation Skills in School As a Student

School students often have to present in front of their classmates and teachers. This can be a daunting experience, especially if you don’t feel confident in your abilities. However, there are some things you can do to improve your presentation skills while you’re still in school.

Join A Club Or Organization That Requires Presentations

This will force you to get up in front of people regularly and hone your skills. If no club or organization at your school requires presentations, start one!

Give speeches in front of the mirror.

Practicing in front of a mirror can help you identify any nervous habits you have (like fidgeting or pacing) and correct them before you have to give a real speech.

Use Note Cards Instead Of A Script

Reading from a script can make you sound robotic and unauthentic. Note cards will help you stay on track without sounding like you’re reciting memorized lines.

Record Yourself Giving A Presentation

Then, watch the recording back to see how you can improve. This exercise can be painful, but it’s one of the best ways to identify your weaknesses and work on them.

Find A Mentor

Ask a teacher or another adult you trust to give you feedback on your presentations. They can offer helpful tips and criticism that will help you improve.

By following these tips, you’ll be well on your way to becoming a great presenter in no time!

Presentation Skills FAQs

What are the 7 presentation skills.

The 7 presentation skills are:

  • Eye contact

What are the 4 types of presentation skills?

The 4 types of presentation skills are:

  • Verbal communication
  • Visual aids
  • Non-verbal communication
  • Listening skills

What is the rule of presentation?

The rule of presentation is to always keep the audience in mind. This means knowing who your audience is, what they want to hear, and how to best deliver your message so that they will listen and be able to understand it.

what is presentation skills in business communication

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  • A Beginner's Guide to Giving an Oral Presentation

A Beginner's Guide to Giving an Oral Presentation

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Giving an oral presentation is a common part of any business, whether you’re talking to colleagues, clients, or partners. It’s your chance to persuade, inform, or update them. But rushing in unprepared can lead to less-than-stellar results. So, the key to achieving your objective, whatever it may be, depends on one thing: preparation.

This guide is here to help you dedicate the necessary time to make and rehearse your presentation. With the right approach, you’ll deliver an effective oral presentation PPT that leaves a lasting impression. Now, get ready to transform your next meeting into a confident and persuasive experience.

In this article

Part i: what is oral presentation in business communication, informative presentations, instructive presentations, persuasive presentations, sales deck presentations, product marketing presentations, training and development presentations, data-driven presentations, progress report presentations, pitch deck presentations, demonstrations, blackout unnecessary slides, speak slower to avoid filler words, use ai presentation generator, complement texts with visuals, engage your audience.

An oral presentation is a form of verbal communication delivered to an audience. It is a way to share information, persuade them of an idea, or keep them updated. Visual aids like slides, handouts, or demonstrations often support a speaking presentation.

Oral presentations in business communication have several purposes. These include explaining new projects, pitching client ideas, or delivering team updates. Depending on what works, you can do it solo or with a team and keep it short or long.

However, an effective oral presentation doesn’t just happen on its own.

When making oral presentations, ensure they are well-organized, informative, and engaging. They follow a clear structure, with an introduction, body, and conclusion. You should also be confident, enthusiastic, and able to connect with the audience on a personal level.

woman making an oral presentation ppt

Now that we’ve laid the groundwork for business oral presentations, let’s dive into the different types you’ll come across. The next part will uncover a variety of business presentations, each with its own goal.

Part II: 10 Different Types of Presentations in Business

Not all speaking presentations are the same. Different business situations call for different styles. Before you think of what you’ll say, figure out which presentation type works best for your audience. Here are the common types of business presentations you can give:

Informative presentations aim to equip attendees with knowledge of a chosen theme. Imagine presenting industry trends to your team or explaining a new company policy. These business presentations focus on clear communication and factual accuracy.

The instructive presentation aims to equip the audience with skills or knowledge they can apply practically. Think of a training session on using a new software program or a workshop on effective negotiation. This business presentation focus shifts to step-by-step guidance and practical exercises.

In a persuasive oral presentation, the goal is to win people over to your viewpoint. Be it convincing investors or pitching a new marketing plan, the deal is to build a solid case. You want compelling arguments, strong data, and a clear call to action.

Designed for sealing the deal, using a sales deck for your oral presentation highlights the value of a product or service. It emphasizes features, benefits, and why it’s better, all while tackling possible concerns. Salespeople often pull these out in client meetings or when pitching to investors.

A product marketing presentation focuses on creating awareness and excitement about a product. It targets a broader audience, not just potential customers, and aims to generate interest and brand recognition. Think of product launches, industry conferences, or social media marketing campaigns.

Training presentations are crucial for giving employees the skills they need. Whether it’s welcoming new hires or boosting leadership skills, the format changes based on the context. Usually, there’s a mix of instruction, practice, and chances to ask questions. You can use this for your oral presentation to ensure everyone’s up to speed in a way that works.

training presentation for employees illustration

In data-driven presentations, facts and stats take the spotlight. You can add visuals for research, market trends, or data-backed solutions when making oral presentations. The trick is turning complex info into a clear, punchy story with eye-catching charts.

A progress report presentation updates a project, initiative, or campaign. They often involve data and metrics to show progress toward goals and objectives. These business presentations are crucial for maintaining transparency and building trust among stakeholders.

The pitch deck presentation hustles to get funding for a fresh business idea. Picture quick pitches, like selling your vision to venture capitalists. They zoom in on the problem you’re solving, what makes you stand out, and the promise of success. It’s all about packing a punch quickly to make your oral presentation stick.

These oral presentations go beyond words – they show it in action. Whether it’s software, new gear, or tricky procedures, the focus is on demonstrating. It’s a powerful way for the audience to see exactly how things work and throw in questions for a clearer picture.

Knowing the types of business presentations available is crucial. The next section will empower you to deliver effective oral presentations, regardless of your chosen format.

Part III: Techniques for Giving an Effective Oral Presentation

So, you’ve crafted an amazing presentation deck that captures your vision. Or you are starting with an idea for the oral presentation. Now comes the real challenge: delivering it in a way that grabs attention and keeps everyone hooked. Let’s explore some oral presentation techniques to make it a captivating experience.

Imagine a screen packed with text. Boring. No one wants to read a novel on a slide. Instead, blackout slides that reiterate points you’ll cover verbally. Focus on primary points and leave the details for handouts.

Speaking and presenting too fast can sound rushed and nervous. Slow down your pace and articulate clearly. It allows the audience to absorb your message and creates a sense of confidence. Plus, it helps you avoid filler words like “um” and “uh” that can distract from your message.

We all know you’re passionate about your business idea. However, securing investment requires captivating investors and presenting a vision that resonates deeply. Making a compelling pitch deck traditionally meant long hours of wrestling with design software and agonizing over content.

But what if you could lessen the time to create an oral presentation PPT to a few minutes?

Tools like AI presentation generators can help with structure and flow and even suggest visuals. Wondershare Presentory is one of the best in the market that can help automatically create a starting point for your slides. It makes an initial outline for your review. Then, Presentory generates stunning presentations with text, formatting, and imagery in PPT format. All these are based on a keyword or your topic.

presentory ai presentation generator

Presentory is valuable for busy professionals and people who need to save time without compromising quality. But it doesn’t stop boosting your work efficiency here. This tool also empowers you to customize the design and content of the AI-generated oral presentation PPT. Furthermore, Presentory offers several additional benefits:

  • Online and desktop access: Work on the go. This app lets you access your presentations online or offline, allowing you to work from anywhere.
  • Personalized design: Make it your own. This app gives you the tools to customize your slides with layouts and templates that feel fresh and engaging.
  • Content optimization: Presentory not only generates content. It also provides suggestions for improvement, ensuring professionalism and persuasiveness.
  • Ease of use: No design skills? No problem. This app is user-friendly, and anyone can create professional-looking presentations in no time.
  • Integration of resources: Level up your PPT slides. The built-in AI helps you find high-quality images and graphics to make your presentation pop.
  • One-click streaming: Reach your audience across platforms. Presentory allows you to stream your oral presentation on Teams, YouTube Live, Facebook Live, Google Meet, and more platforms.
  • Enhanced visuals: Import pictures and videos or add animations for a more dynamic presentation.
  • Recording: Get your presentation ready for the big day. Use the teleprompter to record yourself practicing and feeling confident.

How To Make an Effective Oral Presentation PPT Using AI?

Presentory empowers you to focus on the speaking and presentation aspects while the AI takes care of the rest. Follow these steps below to create an effective oral presentation PPT for free online:

Step 1: Open the Wondershare Presentory app dashboard in your web browser. Sign in with your Google Account or create a new one.

presentory online app dashboard

Step 2: Click Create Presentation AI from the Home page to start.

Step 3: Select Begin with a topic to use AI and generate an outline.

presentory use ai

Step 4: Enter your topic in the text box, then click Continue to let AI create the content outline. You can also select from one of the suggested keywords to explore first.

presentory suggested keywords

Step 5: Review the AI-generated outline and click Continue if satisfied.

presentory ai generated ppt outline

Step 6: Select a template you want to use for the presentation, then click Generating to apply.

presentory built-in themes

Step 7: Tailor your presentation. Edit text, switch slides, add images, and experiment with different layouts and themes to personalize your presentation.

presentory ai generated presentation slides

Step 8: Click Share from the upper navigation pane, choose the file format from the pop-up window, then click Export presentation to save the PPT.

export presentation as pdf or ppt

Images, infographics, and videos are powerful tools to engage your audience and reinforce your message during oral presentations. But don’t just throw random visuals in there. They should complement your words, not replace them. Choose visuals that are clear, relevant, and support your points.

Giving oral presentations shouldn’t be one-sided lectures. Get your audience involved. Ask questions, encourage participation, and invite discussion. Maybe even throw in a poll or a quick activity to keep them on their toes. Remember, your goal is to present information, connect with your audience, and make them care about your message.

You’ve got the ideas, the passion, the drive. But when it comes to giving an oral presentation , the pressure’s on. Traditional presentation tools can be time-consuming. Relying solely on “best practices” might leave you blending into the background. You need an edge, a way to grab attention and captivate your audience from the get-go.

However, making a compelling oral presentation PPT often takes time and expertise. That’s why you need to incorporate AI tools into your workflow. Try Wondershare Presentory - it is your partner in business communication success. Start creating presentations that win today.

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18 Best Presentation Topics for Business Communication

Table of Contents

Delivering effective presentations is a vital component of successful business communication. Whether you are presenting to your team, clients, or stakeholders, choosing the right topic can make all the difference in the success of your presentation.

However, with so many potential topics to cover, it can be challenging to know where to start. In this blog post, we will provide you with 15 presentation topics for business communication that are relevant and engaging for a variety of audiences.

What is a business presentation in business communication?

A business presentation is a formal presentation given to a group of people in a business setting. Business presentations are commonly used to inform stakeholders, investors, employees, or customers about various aspects of a business such as company performance, products or services, and marketing strategies.

It is often delivered using visual aids such as slides, charts, and graphs to enhance the clarity and effectiveness of the message. Business presentations can take many forms, such as sales presentations, product demonstrations, project proposals , financial reports, or company overviews. They can be delivered in person, through video conferencing, or even in written form. 

A successful business presentation should be well-structured, clear, and engaging, with a clear focus on the audience’s needs and interests.

18 Best Topics for Business Communication Presentation 

1/ the importance of emotional intelligence in business communication.

Emotional intelligence, or the ability to recognize and manage one’s emotions, is a critical factor in effective communication. Having this ability is crucial for developing robust connections, handling disputes, and guiding groups effectively. This topic will explore the principles of emotional intelligence , as well as techniques for improving emotional intelligence in the workplace. Additionally, it can highlight the essentiality of emotional intelligence in business communication and how professionals can develop this skill.

2/ The Role of Nonverbal Communication in Business Communication

In a professional environment, nonverbal cues like gestures, facial expressions, and vocal intonation can carry significant weight in determining how messages are perceived. In this topic, you could explore the various types of nonverbal communication and how professionals can improve their ability to read and use these cues.

Related Reading: What are the pros and cons of non-verbal communication

3/ Workplace Health and Wellness In the Business Environment

Promoting workplace health and wellness is becoming increasingly important for businesses, as research shows that healthy employees are more productive , engaged, and less likely to take sick leave. In addition, a workplace that prioritizes health and wellness can attract and retain top talent, which can give the business a competitive edge.

One of the key topics to cover in a presentation on workplace health and wellness is stress management. Stress is a major contributor to employee burnout, which can lead to decreased productivity. Additionally, other topics that can be covered include workplace ergonomics, and creating a culture of wellness.

4/ The Art of Persuasion in Business Communication

Persuasion is a valuable skill in the business world, whether you are trying to sell a product, convince a colleague to support your idea or negotiate a deal. Persuasion involves understanding the needs and motivations of your audience and tailoring your message to their interests. This topic will explore the principles of persuasion and provide tips for crafting persuasive messages.

5/ Writing for Business- How to Create Effective Business Documents

Business writing requires a unique set of skills and techniques that differ from other forms of writing. In this topic, you could explore the elements of effective business writing, such as tone, structure, and formatting, and provide examples of best practices.

6/ Writing Effective Business Emails

An email is a critical tool for business communication , but many people struggle with crafting clear and effective messages. Effective business emails are professional, concise, and to the point, and they convey important information in a way that is easy to understand. This topic will provide tips and best practices for writing professional, concise, and effective business emails.

7/ Business Communication Ethics

To communicate effectively, it is not enough to simply convey your message. You must also take into account ethical principles such as integrity, transparency, and consideration for others. This topic will explore the ethical principles of business communication , as well as techniques for avoiding ethical pitfalls and building trust and credibility with stakeholders.

8/ How to Give and Receive Constructive Feedback

Constructive feedback is feedback that is framed in a positive, helpful way, with the goal of helping the recipient improve. Feedback is essential for growth and development in the workplace. However, it can be difficult to give and receive constructive feedback. This topic will cover the best practices for giving and receiving feedback, including how to frame feedback in a constructive and productive way along with the feedback communication process .

9/ Cross-Cultural Communication in Global Business

As businesses become more global, professionals must learn to navigate communication barriers in business that arise in multicultural settings. In this topic, you could explore the unique challenges of cross-cultural communication in a global business context and provide strategies for improving communication effectiveness.

10/ How to Manage Conflict in the Workplace

Although conflict is a normal occurrence in any workplace, managing it in an efficient manner can be quite difficult. Effective conflict management involves understanding the underlying causes of conflict, identifying potential solutions, and working with others to find a resolution that is mutually beneficial. This topic will cover strategies for identifying and addressing conflict, as well as techniques for resolving disputes and building stronger relationships.

11/ Building Strong Business Relationships

Strong relationships are the foundation of any successful business. Whether you are working with customers, employees, or partners, building trust and rapport is critical for long-term success. This topic will explore the key principles of relationship-building, including communication, trust, and mutual benefit.

12/ Using Data Visualization to Communicate Business Insights

Data visualization is a powerful tool for communicating complex business insights in a clear and compelling way. This topic will explore the principles of data visualization, including choosing the right charts and graphs, using color and typography effectively, and avoiding common visualization pitfalls.

13/ Managing Virtual Communication Challenges

Virtual communication can present unique challenges, including technical difficulties, lack of face-to-face interaction , and time zone differences. This topic will cover techniques for managing virtual communication challenges, including using virtual collaboration tools, establishing clear communication protocols, and building rapport with remote team members.

14/ The Art of Negotiation in Business

Negotiation is an essential skill for achieving successful outcomes in business, from closing deals to resolving conflicts. This topic will explore the principles of negotiation, including preparing for negotiations, identifying common negotiation tactics, and building win-win solutions.

15/ The Impact of Technology on Business Communication

Technology is changing the way we communicate in business, from email to social media to virtual collaboration tools like instant messaging or  online presentation makers . This topic will explore the impact of technology on business communication , including the benefits and challenges of different communication channels and the future of business communication.

16/ The Role of Communication in Change Management

Effective communication is essential for managing change in the workplace, from introducing new products or services to implementing organizational changes. This topic will explore the principles of change management communication, including identifying key stakeholders, creating messaging guidelines, and managing resistance to change.

17/ Communicating with Confidence-B uilding Assertiveness in Business Communication

Assertiveness is an essential skill for effective communication in the workplace, from managing conflicts to presenting ideas effectively. This topic will explore the principles of assertiveness, including identifying communication styles, using “I” statements effectively, and managing challenging conversations.

18/ Communicating During Times of Crisis

When a crisis occurs, effective communication is essential to manage the situation and mitigate any potential damage. In this topic, you could explore the elements of effective crisis communication, including transparency, empathy, and quick response time.

Usefull Insight: We chose these topics because they cover a wide range of communication skills and are relevant to today’s business environment. Each topic provides practical strategies for improving communication and achieving business success. Additionally, these topics are evergreen and can be adapted to a variety of industries and organizations.

General business topics for presentation

General business topics cover a broad range of subjects related to the world of business, including management, marketing, finance, economics, and entrepreneurship. These topics are essential for understanding how businesses operate and how they can be successful in their respective industries. Examples of general business topics include:  

  • General business topics for presentation 
  • Supply chain management and logistics
  • Human resources management and talent development
  • International trade and globalization
  • Leadership and management development

Business communication skills topics for presentation 

Business communication skills topics refer to the skills and techniques necessary to effectively communicate within a business environment. These skills involve the ability to effectively and persuasively convey information, ideas, and messages in a business setting. Here are some examples of topics related to business communication skills:

  • Sales Communication: Techniques for Persuasive and Effective Sales Communication
  • Business Etiquette: Best Practices for Professional Behavior in the Workplace
  • Networking: Building Professional Relationships through Effective Communication
  • Effective Presentation Skills: Techniques for Engaging and Persuading Audiences
  • Business Storytelling: Using Narrative to Communicate Business Messages Effectively
Must Read: Top 10 business communication skills

Management topics for presentation 

Management topics for presentation focus on the principles and practices of effective management in a business setting. They cover a wide range of topics, including leadership, team building, decision-making, organizational behavior, and performance management. Some examples of management topics for presentation include:

  • Innovation Management: Strategies for Fostering Innovation in Organizations.
  • Strategic Planning: Developing a Comprehensive Strategic Plan for Your Organization.
  • Performance Management: Strategies for Managing Employee Performance and Engagement.
  • Project Management: Best Practices for Successfully Managing Projects.

Business communication topics for college students

  • Social Media and Business Communication: Best Practices for Using Social Media to Build Relationships and Brand Awareness.
  • Leadership Communication: Strategies for Effective Leadership Communication.
  • Virtual Communication: Best Practices for Communicating Effectively in a Remote Work Environment.
  • What are the Methods of Communication in Business ? 

Presentation topics for professional communication 

  • Effective public speaking for business and career success.
  • Delivering effective feedback to colleagues and team members.
  • Navigating difficult conversations in the workplace.
  • Cultivating a positive company culture through effective communication.

5-minute business presentation topics

  • How to create a successful business plan
  • Creative methods for marketing and advertising.
  • How to improve customer retention through effective customer service
  • Tips for successful project management

What is a good business presentation? 

A good business presentation should be clear, concise, and engaging. It should effectively convey the main message or idea, and be structured in a logical and easy-to-follow manner. Here are some key elements that contribute to a good business presentation:

4-key-elements-of-a-good-business-communication-presentation

1/ Clear and concise message: A good business presentation should have a clear and concise message that is easy for the audience to understand. The presentation should stay focused on its main topic and avoid unnecessary details.

2/ Audience-focused: For a business presentation to be effective, it should be customized to suit the requirements and concerns of the audience. The presenter should use language and examples that are relevant to the audience and take into consideration their level of knowledge and understanding.

3/ Confident and professional delivery: A good business presentation should be delivered with confidence and professionalism. The presenter should maintain eye contact with the audience, use appropriate body language, and speak clearly and audibly.

4/ Engaging and visually appealing: A good business presentation should be visually appealing and use multimedia elements such as images, videos, and graphs to help convey information and keep the audience engaged.

What is the importance of business communication presentation and style

Business communication presentation and style are important because they can greatly impact the effectiveness of communication in a business setting. Here are some reasons why:

  • Clarity: An effective presentation and communication style can help ensure that the message is clearly understood by the audience.
  • Professionalism: A professional presentation and communication style can help to establish credibility and build trust with the audience. 
  • Persuasion: A well-designed and well-delivered presentation can be a powerful tool for persuading an audience to take a particular course of action or to support a particular idea or proposal.
  • Branding: A consistent presentation and communication style can help to reinforce a business’s brand identity and messaging. 

What are the 5 types of business presentations? 

The five commonly used business presentations are, sales presentations, financial presentations, training presentations, project proposal presentations, and company overview presentations. The type of presentation chosen will depend on the specific goals and objectives of the presenter and their audience.

list-of-5-types-of-business-communication-presentation

1/ Sales presentation: A sales  presentation is used to convince prospective customers to buy a particular product or service. It usually includes information about the benefits of the product or service, the pricing, and any other relevant details.

2/ Financial presentation: This form of presentation is utilized to communicate financial data with stakeholders, such as investors. It may include financial statements, projections, and analysis of financial performance.

3/ Training presentation: A training presentation is designed to teach employees a new skill or provide them with important information. These presentations may include interactive elements such as quizzes or hands-on exercises.

4/ Project proposal presentation: This type of presentation is used to pitch a project or idea to stakeholders, such as investors or management. It typically includes information about the project’s goals, timeline, budget, and potential benefits.

5/ Company overview presentation: This type of presentation provides an overview of the company’s history, mission, values, and current operations. It may be used for onboarding new employees or introducing the company to potential partners or customers .  

What are the uses of PPT in business communication? 

Business communication is a crucial aspect of any business, and presentations are a key tool for conveying important information, ideas, and messages to an audience. It helps businesses communicate more effectively, both internally and externally, and it is an essential part of modern business communication. 

One of the primary uses of PPT is to create and deliver presentations that convey information to an audience. PPT allows presenters to create visually appealing slides with images, graphics, and text that help to reinforce key points and keep the audience engaged.

Organizations also facilitate collaboration through PPT as it can be used among team members for creating collaborative presentations where multiple team members can contribute content and ideas.  At the same time, management can also simplify complex ideas and pass clear instructions that can easily be understood by the employees.

Additionally, PPT can be used to enhance branding by creating presentations that are consistent with a company’s branding guidelines, including the use of logos, colors, and fonts.

Advantages and disadvantages of presentation in business communication

Advantages of presentation in  business communication.

  • Clear and Concise Communication: Presentations are an effective way of conveying complex information to a large group of people. The use of visual aids, such as graphs and charts, can help to clarify complex data and concepts.
  • Showcase expertise: Presentations allow business professionals to showcase their expertise on a particular topic. This can help to build credibility and establish the presenter as an authority in their field.
  • Foster teamwork: Presentations can be a great way to foster teamwork among a group of individuals. It provides an opportunity for team members to collaborate on the presentation and work together towards a common goal.
  • Professionalism: Presentations can enhance the professionalism of business communication. It shows that you have put effort and thought into your message, which can reflect positively on your business.

Disadvantages of presentation in  business communication

  • Technical difficulties: Presentations often rely on technology, such as projectors or audio systems, which can sometimes fail. Technical difficulties can disrupt the flow of the presentation and cause frustration for both the presenter and the audience.
  • Time-consuming: Preparing and delivering a presentation can be time-consuming. It may require a significant amount of research, planning, and practice to ensure that the presentation is effective.

Frequently Asked Questions 

Q1) what are the topics of business communication .

Ans: Some of the most common topics of business communication include business plans and strategies, sales and customer service, financial reports and analysis, corporate social responsibility, and crisis communication. The choice of topic largely depends on the context of the communication and the goals of the organization.

Q2) How to do presentations in business communication?

Ans: To create an effective presentation in business communication, you should:

  • Define your objective and audience
  • Plan your content and structure
  • Choose appropriate visuals and media
  • Practice your delivery and timing
  • Engage your audience with interactive elements
  • End with a strong call to action or conclusion

Q3) How do I start a business presentation? 

Ans: A good way to start a business presentation is by introducing yourself and your role in the company, stating the purpose and objective of the presentation, providing a brief overview of the content and structure, and previewing any key points or takeaways. 

Q4) What is the good rule of a business presentation? 

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Business Jargons

A Business Encyclopedia

Presentation

Definition : A presentation is a form of communication in which the speaker conveys information to the audience. In an organization presentations are used in various scenarios like talking to a group, addressing a meeting, demonstrating or introducing a new product, or briefing a team. It involves presenting a particular subject or issue or new ideas/thoughts to a group of people.

It is considered as the most effective form of communication because of two main reasons:

  • Use of non-verbal cues.
  • Facilitates instant feedback.

presentation

Business Presentations are a tool to influence people toward an intended thought or action.

Parts of Presentation

structure-of-presentation

  • Introduction : It is meant to make the listeners ready to receive the message and draw their interest. For that, the speaker can narrate some story or a humorous piece of joke, an interesting fact, a question, stating a problem, and so forth. They can also use some surprising statistics.
  • Body : It is the essence of the presentation. It requires the sequencing of facts in a logical order. This is the part where the speaker explains the topic and relevant information. It has to be critically arranged, as the audience must be able to grasp what the speaker presents.
  • Conclusion : It needs to be short and precise. It should sum up or outline the key points that you have presented. It could also contain what the audience should have gained out of the presentation.

Purpose of Presentation

  • To inform : Organizations can use presentations to inform the audience about new schemes, products or proposals. The aim is to inform the new entrant about the policies and procedures of the organization.
  • To persuade : Presentations are also given to persuade the audience to take the intended action.
  • To build goodwill : They can also help in building a good reputation

Factors Affecting Presentation

factors-affecting-presentation

Audience Analysis

Communication environment, personal appearance, use of visuals, opening and closing presentation, organization of presentation, language and words, voice quality, body language, answering questions, a word from business jargons.

Presentation is a mode of conveying information to a selected group of people live. An ideal presentation is one that identifies and matches the needs, interests and understanding level of the audience. It also represents the facts, and figures in the form of tables, charts, and graphs and uses multiple colours.

Related terms:

  • Verbal Communication
  • Visual Communication
  • Non-Verbal Communication
  • Communication
  • 7 C’s of Communication

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Role of Communication in Presentation and Speech

Role of Communication in Presentation and Speech

What is a presentation in communication? Presentation in communication is the act of presenting a message or topic to an audience. It involves speaking, using visual aids, and engaging with the audience to convey a specific message. 

Being concise, using visual aids, speaking confidently, and engaging with the audience are all important aspects of delivering a successful presentation. Additionally, one should be prepared, practice extensively beforehand, and handle questions with ease.  

The Most Effective Communication Skills to Present Like a Pro

Do you want to present like a pro? The key to success is effective communication. It’s an essential skill for both personal and professional success. Fortunately, presentation skills in business communication can be developed and improved with practice. What is a presentation in communication? In this post, we will explore the 8 most effective communication skills to help you present like a pro. 

From understanding your audience to expressing yourself confidently, you’ll learn everything you need to know to make your presentations successful. Read on to discover how to become a masterful presenter.

Know your audience

Before you present, it is important to take the time to know your audience. Understand who they are and what their interests are. Knowing your audience will help you customize your presentation to appeal to them. 

Ask yourself questions like: Who are they? What is their level of knowledge on the topic? Are they primarily interested in the practical application of the topic or more theoretical aspects?

Answering these questions will help you tailor your presentation skills in business communication to make it more interesting and effective. When you have a good understanding of your audience, you can better  choose the communication techniques that are best for engaging them.

Make a connection

It is essential to make a connection with your audience when giving a presentation. Take time to get to know them and ask them questions to determine their needs and interests. Try to use examples and stories that will resonate with them and show that you understand their concerns. 

Use humour if appropriate and focus on engaging the audience as much as possible. When speaking, focus on being personable and making eye contact with people in the room. Show that you are passionate about what you are presenting and be sure to smile. 

Be sure to actively listen to feedback so that you can modify your presentation accordingly. If you make an effort to connect with your audience, you will be able to make your presentation more memorable and effective.

Tell a story

Stories can be powerful tools to help get your point across during a presentation. Not only do stories engage your audience, but they also help to personalize the topic and make it more interesting and memorable. Stories can be used to illustrate your points and give real-life examples of what you are talking about. 

When sharing a story, be sure to provide enough detail and keep it focused on the topic of your presentation. Focus on the key elements of the story and how it ties in with your message. 

Use the story as an example or analogy to help the audience better understand the information you are trying to present. Finally, be sure to use storytelling techniques like vivid descriptions, suspense, and a moral to bring the story to life and make a lasting impression on your audience.

Use strong words

Strong words can be a powerful tool for delivering an effective presentation. Not only do strong words help to capture your audience's attention, but they also convey your message with clarity and confidence. 

When preparing your  presentation skills in business communication , think about the kind of words you want to use. Use words that are relevant and make an impact on your audience. Avoid using too much jargon and complex language; this can be off-putting for some listeners. Instead, try to choose words that are interesting and engaging. Also, be sure to vary your word choice to keep your audience interested.

Moreover, don’t be afraid to emphasize certain words. This can help add weight to your point and create a sense of drama or urgency. Paying attention to your volume and pitch when you say certain words can also help create a more compelling presentation. 

Using strong words is an important way to communicate effectively in a presentation. It can help you engage your audience and make your message more memorable.

Use body language

Body language is a powerful tool for communication and can add emphasis to your presentation. Pay attention to how you stand, how you hold your arms and even the direction of your gaze. Positive body language conveys confidence and enthusiasm. 

Keep your arms open and away from your body. Speak with gestures and move around the room when appropriate. Eye contact is essential – make sure to look at the audience when you’re speaking and establish a connection with them. 

Don't be afraid to smile and pause for a few seconds while talking. Your body language should be congruent with what you are saying. Doing so will show that you are comfortable and competent in delivering your message.

Be aware of your voice

Your voice is a key factor in communicating effectively. It can be used to emphasize points and make your presentation memorable. When you're presenting, be conscious of the volume, tone, and pacing of your voice. 

Speak loud enough so that everyone can hear you, but not too loudly. Your tone should be confident and conversational. Speak clearly and pronounce each word correctly. Also, vary your speed and pitch to emphasize important points and keep your audience engaged. 

Taking pauses in the right places can help people better understand what you're saying. Lastly, don't rush through your presentation, and make sure to take your time. By being aware of how you use your voice, you can make a lasting impression on your audience.

Use visual aids

Using visuals in your presentation is a great way to engage your audience. Visual aids help break up the monotony of talking and can be used to explain complex concepts simply and concisely. 

There are various types of visual methods of effective communication ppt you can use, such as photographs, infographics, diagrams, slides, and videos. Make sure to choose visuals that are relevant to your presentation and that can be seen by everyone. 

When using visual aids, keep in mind that they should complement what you are saying, not overpower it. 

Be sure to practice with the visual aids before presenting so that you can be sure of their impact. By using visual aids in your presentation, you will be able to add depth and clarity to your message.

Practice, practice, practice!

The most important part of delivering an  effective communication skills , presentation is practice. It is the key to building your confidence and ensuring that you make the best possible impression on your audience. 

Start by writing out your presentation and practicing it alone, then practice in front of family and friends until you are comfortable with your delivery. 

Rehearse your presentation several times to familiarize yourself with it and to ensure that you don’t leave anything out. Familiarizing yourself with the material will help you present it confidently and make you appear more competent and professional. 

Practicing your methods of effective communication ppt will also help you identify any areas where you can improve, allowing you to make necessary changes and ensure that you are delivering the best presentation possible.

Presentation skills for engaged business communication

What is a presentation in communication? Successful business communication involves more than just knowing the right words to say. To truly engage your audience, you need to know how to effectively deliver your message. Presentation skills are an essential part of effective communication in the business world. 

In this post, we will explore 8 communication skills presentations that will help you engage your audience and ensure your message is delivered clearly and effectively. Whether you are presenting to a room full of colleagues or a single client, having strong presentation skills can make all the difference. Read on to learn more about the 8 presentation skills for engaged business communication.

1) The Art of Storytelling

Storytelling is an invaluable tool for making an impact with your business presentations. Telling stories helps to draw your audience in and create a connection with them while making complex concepts easier to understand. 

Through stories, you can capture their attention and share your message in a way that will stay with them long after the presentation has ended. When using methods of effective communication ppt stories, be sure to select relevant stories that illustrate the main points of your presentation, and keep them brief so you don't lose your audience's focus.

2) Be Concise

When presenting to an audience, it is important to be succinct. This means conveying your message in the most efficient manner possible. 

Avoid going off-topic and include only relevant information. Speak clearly, using language that everyone in the room can understand. Don't rely on jargon or slang to communicate your ideas. 

Focus on the main points and keep your presentation as concise as possible. Let your slides do some of the talking, too. Get to the point quickly and finish promptly. Being concise will help you keep your audience's attention and ensure they walk away with your key messages.

3) Use Visual Aids

Visual aids can be an effective way to engage with your audience and illustrate your points. Choose visuals that are easy to understand and keep the text to a minimum. Utilizing charts, graphs, or images can make complex ideas easier to digest. 

Use visual aids to bring life to your presentation, help break up the information, and maintain the audience’s attention. Make sure to practice using them so they are not distracting from your key message.

4) Speak with Confidence

When giving a presentation, it's important to speak with confidence. This doesn't mean you need to be overly loud or assertive; it simply means that you need to be sure of yourself and your topic. Projecting your voice and speaking clearly will help ensure that your message is communicated effectively. 

Additionally, use body language that indicates you are confident in what you are saying, like keeping eye contact with your audience and maintaining an open, upright posture. With practice, you'll find speaking confidently comes naturally.

5) Engage with Your Audience

When delivering a presentation, engaging your audience is essential for successful communication. Ask questions, make eye contact, and allow for interaction. Incorporating interactive activities like polls or brainstorming can help keep the audience engaged. 

Encourage feedback and discussion by using inclusive language like "we" and "us". Invite questions and address them thoughtfully, considering the interests and needs of your audience. Finally, create a dialogue with your audience, and don't be afraid to get creative!

6) Be Prepared

In business communication, it is vital to be prepared. Preparation includes researching your topic thoroughly and having an outline of what you would like to say. Make sure to have a few key points to emphasize and practice presenting them. 

Be organized and be able to defend any claims that you make. Finally, plan to ensure that you can accommodate any interruptions or questions. Having the right materials at hand will give you the confidence you need to engage your audience.

7) Practice, Practice, Practice

When it comes to mastering presentation skills in business communication, practice is essential. Not only should you practice out loud until you are confident in your delivery, but also practice different scenarios and answers to potential questions. 

Visualize yourself delivering the presentation and anticipate any challenges that could arise. Practicing will help you feel more prepared and confident during the actual presentation. With enough practice, you'll become a master of delivering engaging presentations that leave a lasting impact.

8) Handle Questions with Ease

An important part of any presentation is the Q&A session. Be prepared to answer questions from your audience effectively and confidently. Answer questions completely and honestly, and be sure to explain complex concepts. 

If you don’t know the answer to a question, take the time to research it and provide an informed response. By being prepared and providing honest answers, your audience will appreciate your transparency and respect your knowledge.

Communication is an essential tool for any presentation or speech. It helps to develop trust, gives you the ability to delegate tasks, encourages others to share their ideas, and allows you to have difficult conversations. By practicing effective  communication skills in presentation , you can improve your writing skills and get promoted in the process. Communication is a crucial skill that can be used to great effect in presentations and speeches.

Useful Resources:    What is an effective presentation |  What is written communication |  Types of communication formal and informal

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  • May 8, 2023
  • 11 minute read

The Essential Guide to Effective Business Communication

business communication

Good communication skills are an essential aspect of business success. In a competitive marketplace scenario, businesses need to have effective communication strategies in place to interact with their employees, customers, and vendors successfully. And when it comes to effective business communication strategies, it’s important to prioritize clear and concise messaging. Whether it’s through email, meetings, or presentations, the way you communicate with your team and clients can have a significant impact on the success of your business. Utilizing active listening, asking for feedback, and being open to new ideas are all essential components of strong communication within a business setting. By implementing these strategies, you can foster a more collaborative and productive work environment, ultimately leading to better outcomes for your company.

In this article, we will into the intricacies of effective business communication, covering everything you need to know to take your communication skills to the next level.

Topics Covered

Understanding the Importance of Business Communication

Business communication is an essential aspect of any successful organization. It involves the exchange of information, ideas, and messages between individuals or groups within a business setting. Effective communication is critical in ensuring that everyone is on the same page and working towards the same goals.

Effective communication fosters a positive working environment, promotes teamwork, and ensures that everyone is working towards the same goals. It enables businesses to build strong relationships with their customers and vendors, which can lead to increased customer loyalty and repeat business. Additionally, clear communication is critical when it comes to decision-making, strategy formulation, and problem-solving.

Business communication can take many forms, including verbal, written, and nonverbal communication. Verbal communication involves the use of spoken words, while written communication involves the use of written words, such as emails, memos, and reports. Nonverbal communication includes body language, facial expressions, and tone of voice.

The Role of Communication in Business Success

Effective communication is essential for the success of any business. It helps to build strong relationships with customers, vendors, and employees. When communication is clear, concise, and consistent, it fosters trust and confidence in the organization. This, in turn, leads to increased productivity, improved morale, and higher levels of customer satisfaction.

Effective communication also helps to ensure that everyone is working towards the same goals. It enables individuals and teams to understand their roles and responsibilities, and it helps to align their efforts with the overall objectives of the organization. This, in turn, leads to better decision-making, more effective problem-solving, and improved performance.

The Impact of Poor Communication on Business Performance

Poor communication can have significant negative repercussions on business performance. It can lead to misunderstandings, disagreements, and conflicts, which can result in decreased productivity and morale. Poor communication with customers can damage a company’s reputation, resulting in a loss of business and revenue.

When communication is unclear, inconsistent, or ineffective, it can lead to confusion and frustration among employees. This, in turn, can lead to decreased motivation and engagement, which can ultimately impact the bottom line. Poor communication can also lead to missed opportunities, as important information may not be communicated effectively or in a timely manner.

In conclusion, effective communication is essential for the success of any business. It helps to build strong relationships, promote teamwork, and ensure that everyone is working towards the same goals. Poor communication , on the other hand, can have significant negative repercussions on business performance. It is, therefore, critical for organizations to invest in improving their communication skills and practices.

Types of Business Communication

Effective communication is essential for the success of any business. It involves the exchange of information and ideas between individuals or groups. There are several types of business communication, each with its own unique characteristics and requirements.

Verbal Communication

Verbal communication is the most common type of communication used in business settings. It involves the exchange of information through spoken words. Verbal communication can take place in face-to-face meetings, phone calls, or video conferences.

Effective verbal communication requires being clear and concise. It also involves active listening, as it is critical to understand the message being communicated to respond appropriately. Additionally, verbal communication should be adapted to the audience, with the use of appropriate tone, volume, and language to convey the intended message.

In a business setting, verbal communication is often used to negotiate deals, present ideas, and provide feedback. It is important to be confident and articulate when communicating verbally, as this can help to build trust and establish credibility.

Written Communication

Written communication includes any form of written message, such as emails, memos, letters, and reports. Effective written communication requires proper grammar, punctuation, and spelling, as well as clarity and brevity. It should also utilize appropriate formatting and design elements to convey the message effectively.

Written communication is often used to provide detailed information, document agreements, and communicate with individuals who are not physically present. It is important to be concise and organized when writing, as this can help to ensure that the message is received and understood.

Nonverbal Communication

Nonverbal communication involves the use of body language, facial expressions, and tone of voice to convey a message. Effective use of nonverbal communication can add emphasis and reinforce the intended message.

In a business setting, nonverbal communication can be used to convey confidence, sincerity, and interest. It is important to be aware of your body language and tone of voice when communicating nonverbally, as this can help to ensure that the message is received and understood.

Digital Communication

Digital communication refers to any electronic communication medium, such as social media, texting, or video conferencing. Effective digital communication requires appropriate technology, internet connectivity, and proper etiquette.

In today’s business world, digital communication is becoming increasingly important. It allows individuals to communicate quickly and efficiently, regardless of their location. However, it is important to be aware of the potential pitfalls of digital communication, such as misunderstandings and misinterpretations.

Overall, effective communication is essential for the success of any business. By understanding the different types of communication and their unique requirements, individuals can improve their communication skills and build stronger relationships with colleagues, clients, and customers.

Key Principles of Effective Business Communication

Effective communication is essential to the success of any business. It’s the foundation of strong relationships, both internally and externally. In this article, we will explore some key principles of effective business communication and how they can be applied in different contexts.

Clarity and Conciseness

Clarity and conciseness are crucial in business communication. When conveying a message, it’s important to use simple language and avoid technical jargon or complicated expressions that might confuse or alienate the intended audience. One way to achieve clarity is to use concrete examples and avoid abstract concepts.

Conciseness is equally important. Long-winded messages can be tiresome and may cause the recipient to lose interest. By keeping your message brief and to the point, you can ensure that your audience remains engaged and understands your message.

Active Listening

Active listening is a critical component of effective communication. It involves giving the speaker your full attention and understanding their message by asking clarifying questions, summarizing their message, and demonstrating empathy. Active listening helps build rapport and mutual understanding between parties, which is essential in business communication.

One way to practice active listening is to repeat back what you’ve heard to ensure that you’ve understood the message correctly. This can help avoid misunderstandings and ensure that everyone is on the same page.

Empathy and Emotional Intelligence

Empathy and emotional intelligence are critical in business communication that involves people from differing backgrounds and cultures. Demonstrating empathy and recognizing emotional triggers can help overcome differences and foster cooperation and collaboration.

One way to practice empathy is to put yourself in the other person’s shoes. This can help you understand their perspective and respond in a way that is respectful and considerate.

Adaptability and Flexibility

Effective communication requires the ability to adapt and be flexible. It includes being open to new ideas, being willing to adjust your approach based on feedback, and being able to think on your feet when situations change unexpectedly.

Adaptability and flexibility are particularly important in today’s fast-paced business environment, where change is constant. By being adaptable and flexible, you can ensure that you’re able to communicate effectively in any situation.

In conclusion, effective business communication is essential to the success of any organization. By following these key principles, you can ensure that your messages are clear, concise, and well-received, leading to stronger relationships and better outcomes.

Improving Your Business Communication Skills

Effective communication skills are essential for success in the business world. Whether you are communicating with clients, colleagues, or employees, it is important to be able to convey your message accurately and effectively. Here are some ways to improve your business communication skills:

Developing Strong Writing Skills

Strong writing skills are key to effective business communication. Whether you are writing an email, a report, or a proposal, it is important to be able to communicate your ideas clearly and concisely. Here are some tips for developing strong writing skills :

  • Build a strong vocabulary by reading regularly and looking up unfamiliar words.
  • Learn grammar and syntax rules to ensure your writing is clear and easy to understand.
  • Practice writing different types of messages, such as emails, reports, and proposals.
  • Edit your writing carefully to eliminate errors and ensure clarity.

Enhancing Your Presentation Skills

Presentations are a common form of business communication, and having strong presentation skills can make a significant difference in how your message is received. Here are some tips for enhancing your presentation skills :

  • Utilize effective design elements, such as visual aids and slide layouts, to make your presentation visually appealing.
  • Incorporate multimedia, such as videos and images, to engage your audience and reinforce your message.
  • Practice your delivery and timing to ensure that you are confident and engaging during your presentation.
  • Prepare for questions and feedback by anticipating potential concerns and having answers ready.

Mastering the Art of Negotiation

Negotiation is a critical component of effective business communication in situations such as contract negotiations or resolving a conflict. Here are some tips for mastering the art of negotiation :

  • Practice active listening to ensure that you understand the other party’s perspective.
  • Provide valid reasoning to support your position and demonstrate your knowledge and expertise.
  • Offer beneficial solutions for all parties involved to create a win-win outcome.
  • Remain calm and professional, even in challenging situations.

Building Effective Team Communication

Effective teamwork relies on open communication and trust among team members. Here are some tips for building effective team communication :

  • Establish clear expectations for communication, including how often and through what channels team members should communicate.
  • Provide regular feedback to team members to ensure that everyone is on the same page and working towards the same goals.
  • Offer support and positive reinforcement to team members to build trust and encourage collaboration.
  • Address conflicts or misunderstandings promptly to prevent them from escalating and damaging team dynamics.

By improving your business communication skills, you can enhance your professional reputation, build stronger relationships with clients and colleagues, and achieve greater success in your career.

Conclusion: Business Communication Is Important for Career Progression

In conclusion, building effective business communication skills is a critical aspect of business success. Follow the essential guidelines mentioned here to enhance collaboration, productivity, and employee morale. Additionally, it is recommended to embrace modern technology and try using employee communication platforms , which provide efficient systems for seamless and transparent information exchange. By prioritizing effective strategies for employee communications , you can build a strong foundation for growth, innovation, and lasting success in today’s dynamic business landscape.

To do this without much ado, organizations can opt for an employee communication platform that does most of the work. Understanding the importance of effective communication, recognizing the different types of communication, and mastering the key principles can help businesses build strong relationships with employees, customers, and vendors. Improving communication skills should be an ongoing effort for businesses looking to remain competitive and thrive in today’s business environment.

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10 Good Communication Skills In The Workplace (Guide 2024)

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Introduction

Effective communication skills are essential in the modern workplace, regardless of your job level or industry. The ability to communicate information clearly, concisely and with impact can make the difference between success and failure.

In this comprehensive guide, we’ll explore 10 key communication skills that can help you excel in your career. We’ll also discuss why communication skills are so important, the different types of communication, and how to highlight your communication abilities on your CV and in job interviews.

Why Communication Skills Are Important in the Workplace

Communication is one of the most sought-after skills by employers today. Strong communication abilities allow you to:

  • Convey information, instructions and ideas effectively
  • Build positive relationships with colleagues, managers and clients
  • Collaborate productively on projects and solve problems efficiently
  • Negotiate, persuade and influence others
  • Provide excellent customer service
  • Advance your career through effective self-promotion

When communication breaks down in the workplace, it can lead to misunderstandings, reduced productivity, low morale and even conflict. That’s why honing your communication skills is so crucial, no matter what your role or industry.

The 4 Types of Communication Skills

Effective communication is multi-faceted, involving a range of verbal, nonverbal, written and visual skills. The four main types of communication skills are:

Mastering each of these four communication skill types is essential for thriving in the modern workplace.

10 Good Communication Skills Examples for 2024

Here are 10 key communication skills that can help you excel in your career:

Developing these 10 communication skills takes time and practice, but the payoff can be significant for your career success. Regularly assess your communication strengths and weaknesses, and seek out opportunities to improve.

Which Jobs Require Strong Communication Skills?

Communication skills are crucial in virtually every job and industry. Some roles where excellent communication abilities are particularly important include:

  • Customer service and sales positions
  • Management and leadership roles
  • Consultancy and advisory roles
  • Public relations and marketing roles
  • Teaching, training and coaching roles
  • Creative roles like writing, journalism and public speaking

Even for highly technical or specialized jobs, the ability to communicate complex information in a clear and engaging way is invaluable. Strong communication skills can help you excel in your current role and open doors to new career opportunities.

Emphasizing Communication Skills on Your CV and in Interviews

When applying for jobs, it’s important to highlight your communication skills throughout your CV and in job interviews. Here are some tips:

On Your CV:

  • Include communication-focused achievements and responsibilities in your work history
  • Showcase written communication skills through well-structured, error-free writing
  • List relevant communication-related skills and training (e.g. public speaking, negotiation, active listening)
  • Provide examples of how you’ve used communication skills to benefit your employer

In Interviews:

  • Prepare examples of times you’ve demonstrated strong communication abilities
  • Use confident, clear and friendly body language and tone of voice
  • Listen carefully to questions and respond concisely and directly
  • Ask thoughtful questions that show your engagement and communication skills
  • Emphasize your ability to communicate effectively with diverse stakeholders

By emphasizing your communication prowess, you can demonstrate to employers that you have the essential skills to succeed in the role and contribute to the organization.

Effective communication skills are vital for career success in the modern workplace. By mastering the 10 communication skills outlined in this guide – including emotional intelligence, clarity, friendliness, confidence, empathy and more – you can set yourself up for professional advancement.

Remember that communication is a multi-faceted skill that can always be improved through regular practice and self-reflection. Consider taking a career test or psychometric test to better understand your communication strengths and development areas.

With commitment and the right strategies, you can become an exceptional communicator and unlock new opportunities for growth and success in your career.

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Key interpersonal skills for business leaders and managers

  • Post category: Small Business Success

an illustration of people sitting around a table and a manager standing beside them with a cilpboard speaking to them

“Interpersonal skills” is an umbrella term for how you build rapport , or communicate and interact with others. These are the skills that enable you to work with and lead team members . They also help you build strong relationships and keep your team performing at its best.

When it comes to business interpersonal skills, the following are a must:

      Communication skills

Effective communication skills are a hallmark of outstanding leaders. Whether you’re a business owner or manager, you must have the ability to convey information clearly and concisely. Also, you must choose your words carefully to avoid demeaning or offending anyone.

Keep in mind that communication skills in business management aren’t limited to speaking with confidence. Your body language matters just as much. It includes your non-verbal communication like facial expressions and posture, as well as whether you make eye contact and what you do with your hands while speaking.

     Active listening

Effective interpersonal communication skills in business aren’t just about how you transmit information. You must also listen to the other person with patience to understand the information they’re sharing with you. 

To develop active listening skills , pay attention to their facial expressions , hand gestures, nods, and tone of voice . The idea is to understand what they’re trying to convey and how they feel instead of planning your next response. 

     Conflict resolution

Conflict can arise with team members , customers, or vendors. As a leader, you must approach difficult conversations around a conflict with an open mind.

Focus on understanding the other person’s perspective and arriving at a middle ground instead of trying to win the argument. When you handle conflicts with ease, it sets an example for team members and gives them the freedom to challenge each other without losing their temper. These problem-solving skills can stop conflicts from blowing out of proportion. 

    Empathy

Empathy is about putting yourself in another person’s shoes even when you disagree with them. It helps you look beyond your beliefs and perspectives and understand why people behave the way they do. 

Whether you’re giving negative feedback to a team member or addressing a customer’s complaint , empathizing smooths out the interaction. It can be instrumental in winning their trust and building lasting interpersonal relationships .

   Self-awareness

You can’t motivate the people around you without understanding what drives you. That’s where self-awareness steps into the picture.

Self-awareness involves identifying your flaws and weaknesses and understanding why you experience certain emotions. It’s the key to regulating your feelings and improving emotional intelligence . This helps you navigate conflicts and difficult conversations without losing your cool.

How to develop and improve your interpersonal skills at work

illustration of people leaning against a star

Strong interpersonal and communication skills are the hidden force behind a positive work environment and a thriving business. If you want to build or enhance your interpersonal skills in business, here are a few effective tips.

1. Identify must-have skills

Start by evaluating your strengths and weaknesses to identify the interpersonal skills you already have and the ones you must develop. Ask those around you to pinpoint things you could improve in your interactions. 

For instance, you might be great at understanding other people’s perspectives and approaching conflicts with an open mind. However, conveying your feelings and ideas might seem challenging. If that’s the case, it’s time to work on your communication style . 

Once you’ve identified the essential skills, set measurable and time-bound goals to keep you on the right track.

2. Learn by observing

One of the most effective ways to improve your soft skills is to observe successful interactions. Keep an eye around your workplace to notice how other team leaders and managers communicate with their team members and customers. You could also look at some successful business leaders for inspiration.

For instance, you might observe that a manager uses non-verbal cues like body language to make others feel comfortable during a conversation. Or you may find that they use specific techniques to regulate their own emotions when dealing with conflict. Start adopting these traits. 

3. Improve with practice

The more real-life practice you get, the better your people skills will be. The easiest way is to find a mentor who can engage in different conversations with you and offer constructive feedback .

Alternatively, you can join a formal training program on building interpersonal skills. Use your professional network to find recommendations for such programs or look for them on the internet.

If possible, record your interactions with others and replay them to identify areas of improvement. For instance, you might observe that you tend to interrupt the other person or overuse filler words in conversations. Spotting these gaps will help you improve your communication and interpersonal skills.

4. Ask for feedback

Regardless of the type of interpersonal skills you want to develop, you must seek feedback. When you interact with team members , ask whether they observed any issues with your body language , tone, or word choice. You can also ask if they felt attacked or demoralized. 

Besides team members , seek feedback from other people you interact with every day. These include supervisors, coworkers, and business partners.

Successful teams are built on effective communication

Strong communication and interpersonal skills can be instrumental in fostering a culture of teamwork and productivity. As you improve your people skills , you set an example for your team members . That, in turn, will motivate them to put their best foot forward.

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Palena R. Neale Ph.D, PCC

10 Tips for a Persuasive Presentation

Powerful presentation is persuasion. here's how to elevate your impact..

Posted May 11, 2024 | Reviewed by Ray Parker

  • Presentations aim to effect change. It's essential to be clear about what change you want to see.
  • Powerful presenters embrace and extend empathy to seek first to understand their audience.
  • Substance and style both matter to create an audience-informed communication experience.
  • Persuasive presentations are relevant, reasoned, real, and resonant.

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How many of us realize that giving a presentation or making a speech is all about persuasion , influence, and emotional intelligence ? Impactful presenters understand the power of empathy to understand and engage their audience, the efficiency and kindness of having a clear objective and message, and the importance of substance and style—all as a way to connect in a way that engages and inspires.

Much has been written on the power and behavioral science of persuasion, not least by expert Robert Cialdini. His bestselling book Influence: The Psychology of Persuasion explains seven research-based universal principles of influence .

From my experience as a leadership coach working with thousands of people worldwide, I have compiled a list of ten essentials to elevate our presentation.

1. Maintain an "other" focus. What do you know about your audience and how can you find out more? Ask yourself what kind of a speaker will appeal to your audience, what arguments are likely to resonate with them, and what feelings you want to inspire so the audience will positively respond to your ask.

If your audience is predominantly data-driven, you may want to use more evidence-based arguments. If the audience is mixed, a combination of data, authority, and storytelling may be more appropriate. Extend Daniel Goleman’s three types of empathy to gather intelligence , understand your audience, and tailor your intervention to connect more profoundly.

2. Determine a specific objective. Presentations aim to effect change in some way. What change do you want to see in your audience?

For instance, gaining their approval for a certain investment, soliciting their buy-in for a change, or creating a sense of enthusiasm for an idea or initiative. The purpose of a presentation is to bring about change so make sure you are clear on what kind of change you want to bring about.

3. Design a grabber. Our attention spans have shrunk as we have more and more competing demands on our attention . If you want to get someone’s attention, you need to grab it at the outset and try and hold on.

You can do this in several different ways. Throw out a question that demands a response from the audience. Give a surprising fact or statistic, or quote from a well-known figure. Tell a story or an anecdote. A good grabber captures the attention of everyone there and makes them focus on what you have to say.

4. Crystalize your message and construct your arguments. Your message is the heart of your speech. Craft a brief phrase that clearly defines your proposal in 10-12 words—for example, “This post is about crafting presentations that inspire and engage others to elevate their presentations.”

Make it memorable by choosing inspiring words, symbols, catchy expressions, something that will remain in the audience's mind. As Brené Brown says: “Clear is kind,” and a clear message provides a path to develop your ideas.

When you have a clear and concise message, it helps you formulate your arguments. Think of developing your arguments using the rule of three —three compelling arguments to convince but not overwhelm your audience.

5. Prepare a call to action. Remember, we want to change our audience in some way, so we need to make our ask clearly and concretely. Consider your call to action in terms of what you want your audience to think/feel/do:

  • Think: “I want you to think about how you can improve your presentations.”
  • Feel: “I want you to feel enthusiastic and motivated so that you can elevate your power to persuade.”
  • Do: “I want you to try out some of these tips and tools for yourself.”

6. Craft a memorable closing. Close the speech in an elegant and memorable way. We need people to remember what we've told them, so prepare it well.

what is presentation skills in business communication

This is not the time to improvise. Try to connect your closing to your opening grabber, which makes the presentation more memorable. Good preparation means preparing everything to the very end—finish well.

7. Plan your delivery. A dynamic speaker draws listeners in by using vocal variety (tone, intonation, speed, volume, pace, pauses, silence) and body language (posture, gestures, expression, and movement) to highlight important points and hold the audience’s attention. Be intentional: How will you use your voice and your body to emphasize a thought or idea? Think about it: If you increased the time you spent on style or delivery by 20 percent, what would it mean for the impact you make?

8. Think about how you will engage your audience. You want the audience to feel considered throughout. Include pauses so they can process what’s being said; connect with individuals throughout the room and make deliberate eye contact while speaking, especially when delivering key points. Read and respond to the audience by changing how you deliver as you go based on the audience’s nonverbal communication .

9. Rehearse and practice. Practice is one of the most crucial elements of presenting—and probably the most neglected one. If this is new to you, start by reading your presentation in front of a mirror to get comfortable speaking your presentation.

Next, video yourself and watch out for nervous or distracting habits to eliminate them and identify any areas where you can improve your delivery. If you are feeling brave, practice in front of an audience and ask for feedback.

10. Prepare your success rituals and mantra. Public speaking and/or stage fright can feel debilitating for some. Have your calm-down ritual prepared and ready to go before you start your presentation. This might be a certain gesture, a power pose, breathwork, or a mantra.

Try this tip: Identify three adjectives to describe how you would like to show up during this presentation. This sets an intention and helps focus our cognitive and emotional resources on success.

Powerful presenters embrace and extend empathy to seek first to understand their audience. They use this intelligence to carefully make choices about substance and style to create an audience-informed communication experience that feels relevant, reasoned, real, and resonant and creates a pathway for change.

Palena R. Neale Ph.D, PCC

Palena Neale, Ph.D. , is a women’s leadership coach, lecturer, and founder of unabridged, a boutique leadership development practice.

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It’s Always a Good Time to Rewrite Your Resume

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Colored tiles spelling TIME TO IMPROVE

When was the last time you rewrote your resume? Resumes can get out-dated in both their content and style of presentation very quickly. You need to tend to it like it’s a garden: prune judiciously and cultivate the perennials. You never know when life could throw a curveball your way in the form of a sudden job loss or an exciting new job opportunity. Read on as we break down some tips and strategies to optimize your resume.

Less is More

“Brevity is the soul of wit” holds true for resumes too. A very common resume writing mistake is to overstuff it with information. It’s easy to fall prey to the notion that listing your ENTIRE work history will make you look like a more impressive candidate. What actually happens is that the information you want to highlight gets drowned out by everything else. You don’t want to make a prospective employer have to hunt for critical information. Keep things concise and only list job history and qualifications that are either directly  relevant  to the position you’re seeking or displays that you’ve received training/experience in a skill-set that could be an asset for this role. Don’t list a barista job you had in high school unless it actually relates to the position you wish to seek.

“You can, however, include transferable skills gained from previous positions,” said  Gina Pinch , Rio Salado Faculty Chair for Business, Management, and Public Administration. “For example, maybe a high school job taught you communication or technology skills.”

In terms of page count,  don’texceed two pages . For an entry-level position, a one-page resume that gets to the point can make a good first impression. If you’re looking to move into a new field or you’re applying for a more advanced position, an additional page can give room to share more of your skills and background. If your resume is going to be more than one page, make sure that the most important information is on the first page. There’s always the possibility that employers won’t read the second page, so the second page should be reserved for “optional but good to know” information. Save the essential “this is why you should hire me” pieces for the front page.

Unlock Opportunity With Keywords

Before you submit your resume to an employer, look at the job description carefully. The language used to describe the position could contain  keywords  that will make your resume standout. If there’s a skill mentioned in the listing and you have it, make sure to include it in your resume. Check the requirements/qualifications section to see if are pieces  you have not listed on your resume. Adding these keywords can make a big difference. For starters, it shows that you took the time to read the description (you’d be surprised how many people fail this crucial step). The other reason is that many companies use  applicant tracking software (ATS)  to filter out resumes that haven’t been optimized with the right keywords. Taking the time to revise your resume so it’s tailored to appeal specifically to the company you’re applying to will increase your chances of a human reading it.

“Also, be sure to proofread your resume carefully,” Pinch said. “You want to present your best self.”

Keep it Clean

Presentation is important in all walks of professional life. A resume that uses wacky  fonts , is riddled with typos and spelling errors, and is structured poorly won’t make it to the finish line. Take the time to polish your resume so that it looks clean and appealing. Stick to standard fonts like Arial, Calibri, Georgia, Helvetica or Times New Roman. A font that’s too elaborate or abstracted in its design could actually make it  harder for an ATS to read your resume . This is also why you should avoid using graphics in resumes as those can also confuse an ATS and potentially trigger an auto-rejection.

Going back to the earlier point on brevity:  too much text  can be a huge turn-off for hiring managers. Big blocks of text can be intimidating. Make sure you leave some empty space on the page. Use bullet points and numbered lists, utilize headers like H2’s to create subsections, and/or insert horizontal lines to break up the page and create a schematic that’s easy to follow.

Highlight Your Special Skills

Work history and job training/professional development are the most important elementsto convey on a resume, but don’t forget to include other details like  soft skills ,  professional associations ,  volunteer  experience, or technical certifications. These extra bits of information could be the difference makers that set you apart from other candidates. The golden rule in this case is to ask yourself what kind of story you want to tell an employer- what kind of self-portrait are you trying to paint- and then only utilizing the elements of your personal and professional history that are necessary to tell that story. If you want to emphasize your public speaking skills by mentioning your theater background or those years spent in Toastmasters, put that in there. Maybe your passion for playing music reflects your ability to collaborate with others. 

Remember: only include what helps you. Never put down anything that would confuse an employer or make them ask “why are they telling me this?” You don’t need to pad out your resume with extraneous information: you only have a limited amount of space to tell your story, so use that space wisely.

Should I Use A.I. to Write My Resume?

Many people are using A.I. tools to write and revise their resumes. These tools have  pro’s and con’s  to them. One advantage to using A.I. for creating resumes is that it can generate templates and outlines for you to work with very quickly. If you’re someone who has trouble with layouts or structuring your writing, this could take a lot of the frustration out of the process. A.I. tools can also be used to scan your resume and the job description you’re applying to for keywords. A keyword search like that can be a fast and efficient way of narrowing your focus so you know what to add to your resume. 

The downside to A.I. tools is that the text generated is very dry and characterless. While a resume isn’t exactly a thrill-ride to read, there may be places within it to convey some passion, some spark of personality (particularly in the mission/objective section). If it reads like dull, uninspired language to you, it’s going to read exactly that way (or worse!) to a hiring manager. The other big issue with A.I. is that it could generate false information about you. You have to edit it very carefully to ensure everything is accurate. Remember that an  A.I. lacks the ability to judge  or understand degrees of relevance in what it is “writing”: it doesn’t understand what is more important to highlight. 

Article by Austin Brietta

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COMMENTS

  1. What Are Effective Presentation Skills (and How to Improve Them)

    Presentation skills are the abilities and qualities necessary for creating and delivering a compelling presentation that effectively communicates information and ideas. They encompass what you say, how you structure it, and the materials you include to support what you say, such as slides, videos, or images. You'll make presentations at various ...

  2. 6 presentation skills and how to improve them

    To fully understand the impact these skills have on creating a successful presentation, it's helpful to look at each one individually. Here are six valuable skills you can develop: 1. Active listening. Active listening is an excellent communication skill for any professional to hone.

  3. Powerful and Effective Presentation Skills

    This is not surprising. Effective communications skills are a powerful career activator, and most of us are called upon to communicate in some type of formal presentation mode at some point along the way. For instance, you might be asked to brief management on market research results, walk your team through a new process, lay out the new budget ...

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  5. 14 Practical Tips to Improve Your Presentation Skills

    Mastering the Basics of Presentation Skills. Presentation skills are not just about speaking in front of a crowd. It's also about effective communication, audience engagement, and clarity. Mastering these skills can be transformative for everyone, from students to corporate trainers. Building Confidence in Presentations

  6. Presentation Skills for Business and How To Improve Them

    3. Delivery. Once your presentation is ready, the next stage is the actual presentation, which will require strong public speaking skills and excellent verbal and nonverbal communication skills. Project confidence with your body language. As you are speaking, make sure your back is straight and your shoulders are back.

  7. Presentation Skills 101: A Guide to Presentation Success

    The Importance of Presentation Skills. Effective communication is the answer to reaching business and academic goals. The scenarios in which we can be required to deliver a presentation are as diverse as one can imagine. ... The informative presentations take place in business situations, such as when to present project reports from different ...

  8. 21 Ways To Improve Your Presentation Skills

    1. Create an Outline. Before designing slides and writing a script, outline your presentation. Start with your introduction, segue into key points you want to make, and finish with a conclusion. 2. Practice, Practice, Practice. Almost 8 in 10 professionals practice their presentations for at least an hour.

  9. Presentation Skills

    Presentation skills can be defined as a set of abilities that enable an individual to: interact with the audience; transmit the messages with clarity; engage the audience in the presentation; and interpret and understand the mindsets of the listeners. These skills refine the way you put forward your messages and enhance your persuasive powers. The present era places great emphasis on good ...

  10. What is a Presentation?

    A Presentation Is... A presentation is a means of communication that can be adapted to various speaking situations, such as talking to a group, addressing a meeting or briefing a team. A presentation can also be used as a broad term that encompasses other 'speaking engagements' such as making a speech at a wedding, or getting a point across ...

  11. Effective Presentation Skills for Business Communication

    2) You have to be concise. In business communication, presentation skills are vital. This is because you only have a short window of time to make a lasting impression on your audience. With this being the case, it is important to ensure that you use your words and body language to convey your message. To do this, you need to be concise with ...

  12. Presentation Skills: Examples + 25 Ways to Improve Yours

    Check out this guide from Harvard Business Review for a great write-up on how to stop using so many crutch words. 13. Use the Right Visual Aids & Presentation Media ... Here are several examples from various job listings requiring presentation skills: Excellent communication and presentation skills with confidence to serve as the company's ...

  13. 11 Tips for Improving Your Presentation Skills (& Free Training)

    Tip #3: Keep your slides short and sweet. Tip #4: Focus on your presentation design. Tip #5: Visualize boring numbers and data. Tip #6: Practice in front of a live audience. Tip #7: Meet your audience before presenting. Tip #8: Channel nervous energy into enthusiastic energy.

  14. Chapter 18: Business Presentations

    Preparing a Presentation. Develop your message while keeping in mind the format, audience, style, and tone. First, you'll need to think about the format of your presentation. This is a choice between presentation types. In your professional life, you'll encounter the verbal communication channels in Figure 18.1.

  15. 10 Presentation Skills That Every Great Presenter Must Have

    Confidence. Last but not least, confidence is one of the most important presentation skills you can have. If you're not confident in what you're saying, it's going to show - and your audience is going to pick up on it. So, even if you're not feeling 100% sure of yourself, try to project confidence. It'll make a big difference in how ...

  16. Essential Business Communication Skills: Definitions and Examples

    Business communication skills can encompass hard and soft skills that help professionals succeed in the workplace. The following examples include skills that are important for effective communication in business: ... Presentation skills help professionals organize the structure of a display, design the delivery method and communicate ...

  17. Giving an Oral Presentation in Business Communication [Full Guide]

    These business presentations focus on clear communication and factual accuracy. Instructive Presentations. The instructive presentation aims to equip the audience with skills or knowledge they can apply practically. Think of a training session on using a new software program or a workshop on effective negotiation. This business presentation ...

  18. 18 Best Presentation Topics for Business Communication

    Here are some examples of topics related to business communication skills: Sales Communication: Techniques for Persuasive and Effective Sales Communication. Business Etiquette: Best Practices for Professional Behavior in the Workplace. Networking: Building Professional Relationships through Effective Communication.

  19. Presentation skills

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  20. What is Presentation? Definition, Parts and Factors

    Definition: A presentation is a form of communication in which the speaker conveys information to the audience. In an organization presentations are used in various scenarios like talking to a group, addressing a meeting, demonstrating or introducing a new product, or briefing a team. It involves presenting a particular subject or issue or new ideas/thoughts to a group of people.

  21. Business Speech 101: Presentation And Communication Skills For Business

    Acing your presentation and communication skills is very important to achieve success, simply because businesses revolve around that. If you aren't able to communicate effectively, this can mean costly damage to the business and it's all because of miscommunication. Hence the need to keep on improving and learning from BeSpoke Coaching London.

  22. PDF Skills for Effective Business Communication: Efficiency, Collaboration

    Murphy Skills for Effective Business Communication HKS at Harvard University 30SEP14 2 . Communication is the key to success in business. Business communication is the ability to build solid relationships based on the effective and efficient exchange of information between:! Employees within the business!

  23. Role of Communication in Presentation and Speech

    Presentation in communication is the act of presenting a message or topic to an audience. It involves speaking, using visual aids, and engaging with the audience to convey a specific message. Being concise, using visual aids, speaking confidently, and engaging with the audience are all important aspects of delivering a successful presentation.

  24. The Essential Guide to Effective Business Communication

    Good communication skills are an essential aspect of business success. In a competitive marketplace scenario, businesses need to have effective communication strategies in place to interact with their employees, customers, and vendors successfully. And when it comes to effective business communication strategies, it's important to prioritize clear and concise messaging.

  25. 10 Good Communication Skills In The Workplace (Guide 2024)

    The 4 Types of Communication Skills. Effective communication is multi-faceted, involving a range of verbal, nonverbal, written and visual skills. The four main types of communication skills are: Verbal Communication Skills: The ability to speak clearly, confidently and appropriately in conversations, presentations, negotiations and other ...

  26. 12 Mistakes That Can Doom Your Presentation To Failure

    An expert in advancing the persuasive presentation skills of professionals, Sjodin is a New York Times bestselling author (Small Message, Big Impact), and a respected researcher.

  27. A Guide to Improving Your Business Interpersonal Skills

    Effective communication skills are a hallmark of outstanding leaders. Whether you're a business owner or manager, you must have the ability to convey information clearly and concisely. Also, you must choose your words carefully to avoid demeaning or offending anyone. Keep in mind that communication skills in business management aren't ...

  28. 10 Tips for a Persuasive Presentation

    Persuasive presenters embrace and extend empathy to understand their audience and make choices about substance and style to create an audience-informed communication experience.

  29. It's Always A Good Time To Rewrite Your Resume

    Highlight Your Special Skills. Work history and job training/professional development are the most important elementsto convey on a resume, but don't forget to include other details like soft skills, professional associations, volunteer experience, or technical certifications. These extra bits of information could be the difference makers ...