operations manager personal statement examples

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2 Operations Management CV Examples & CV Writing Guide

Posted by Philip Jewell on Nov 27, 2019

A comprehensive guide to preparing a powerful operations management CV, including two CV templates that you can use today.

If you’re pursuing jobs in operations management, you will need an effective CV or resume that effectively articulates your experiences, skills and achievements.

In this step-by-step guide, we’ll cover everything related to CV and resume writing for operations managers. We'll also provide two operations management CV/resume examples and usable templates. This guide also includes:

- How to write an operations management CV or resume that gets more job interviews and makes you stand out from the crowd

- Guidance on how to articulate your ability to add value as an operations manager

- Two operations management CV templates

- How to demonstrate your operations management experiences, skills and achievements

- The best way to format your operations management CV or resume

- The ideal length of CVs and resumes for operations managers

There were 2,289,770 operations managers in the United States alone as of 2018, according to the United States Department of Labor.

Competition is high for these roles. Companies are always searching for the best operations managers who can improve business performance by optimising productivity customer satisfaction and revenue while cutting costs.

It’s vital that operations managers approach job applications with a powerful CV that demonstrates their expertise in achieving positive outcomes for businesses. In this guide, we will guide you through the process of preparing a CV or resume that does this.

Operations management is a broad term. Jobs in operations management may come under various different job titles. These include:

- Logistics Manager

- Supply Chain Manager

- Transportation Manager

- Purchasing Manager

- Warehouse Manager

- Logistics Coordinator

- Process Improvement Specialist

- Inventory Manager

While the roles above all vary in terms of responsibilities and objectives, they all follow the principles of operations management. In essence, those who operate in these roles are operations managers.

Operations managers coordinate and oversee all operational activities within companies. Their success is measured by various factors, such as cost reductions and efficiency improvements. In 2020, operations managers are often focused on implementing mobile communication tools and process automation.

Operations Management CV Example

Let’s jump straight in with step one.

Professional Profile/Summary

All good CVs and resumes start with a strong introduction. These are usually called professional profiles, personal statements or summaries. They consist of between 50 to 100 words.

What is the purpose of personal statements in operations management CVs and resumes?

Your personal statement should be a lucid summary of your career. It should convince hiring managers and recruiters to consider you as a candidate for roles while articulating your experiences, skills and achievements in a way that makes you stand out.

How can you make yourself stand out in under 100 words?

It's easy. Follow our advice and use our samples in this guide to prepare a hard-hitting personal statement.

Start by identifying three or four of your key strengths and selling points. These might involve your achievements and experiences in operations management. Be specific and use numbers and statistics to back up your statements if possible.

Use concise language and keep the sentences short. Don’t go into too much detail. Focus on the key information that will make an impact on hiring managers.

Ensure Your Professional Proile is Unique & Bespoke

The best CV personal statements and professional profiles are unique and tailored to job applications/person specifications. By preparing your professional profile in line with job applications and person specifications, you will ensure it is sending out the right message.

If you can’t find the job description for the role you are pursuing, find one for a similar role. Examine the essential and desirable qualities expected in candidates, then identify how you can demonstrate those qualities in your professional profile/personal statement.

Should Operations Management CVs & Resumes Have an Objective?

Some people include an objective at the start of their CV or resume, either alongside their personal statement or in place of their personal statement.

Unless you’re a recent graduate with little professional experience, you should not include an objective on your CV.

Because it should be completely obvious what your objective is – to do a great job as an operations manager.

Instead of writing an objective, focus on preparing a high-quality personal statement/professional profile that showcases your qualities and expertise as an operations manager.

Example of an Operations Management Personal Statement

Pragmatic, commercially-astute senior operations manager, with over 10 years’ experience leading logistics activities on a regional basis. Recognised for improving financial performance by enhancing supply chain processes, such as the consolidation of suppliers, which generated a four thousand pound cost saving.

Experience extends to managing 10,000 sq. ft. warehouses and fleets of over 200 vehicles while providing leadership to diverse Management teams across multiple sites. Adept at automating business processes and implementing digital communication tools to achieve high levels of productivity.

Why is this an effective operations management personal statement?

• The personal statement focuses largely on the operations manager’s senior experience. By drawing attention to his experience managing large warehouses and fleets, he shows that he is capable of assuming senior operations management jobs.
• The use numbers to backs up the statements. Notice how the operations managers touches on his $4k cost saving. This demonstrates his ability to improve business performance.
• It is concise and to-the-point. While this personal statement is just 61 words long, it touches on all of the operations manager’s key selling points.

In this section, you have the opportunity to communicate your key skills to hiring managers and recruiters. This is your chance to showcase a number of your specialties that make you the ideal candidate for operations management jobs.

What are the Key Skills for Operations Management?

KPI delivery, customer service, system implementation, production planning, quality control, production control, process improvement, budget management, business optimisation, logistics management, fleet management, supply chain processes, performance measurement, financial management.

As mentioned earlier in this guide, operations management is a diverse profession. The skills that are required for operations management jobs in different industries vary significantly.

Which Skills Should you Include on Your CV or Resume?

In this section, focus on hard skills that are necessary to perform your daily activities as an operations manager.

When you write your career summary – which we will cover later in this guide – you will have the opportunity to draw attention to your soft skills while writing about your duties.

The reason we recommend this approach is that soft skills need to be backed up with examples of times you have utilised them. You need to show your soft skills, rather than tell hiring managers about them .

This way, you’ll stand out from hundreds of other applicants who include the same soft skills on their CV or resume.

Here is an example of how to show your soft skills in your CV or resume's career summary:

‘Improved productivity by overhauling the staff scheduling process and reorganising staff member’s daily tasks.'

This demonstrates the operations manager’s organisation skills in a much stronger way than simply stating that he possesses the skill.

Career Summary/Work Experience

Now that you’ve added your personal statement and key skills to your CV, it’s time to include your career summary. This is the section where you write about your work experiences.

The career summary is arguably the most important section of your CV. Here, you can showcase your achievements, demonstrate your competencies and draw attention to your key experiences.

How to structure your career summary?

1. Before writing about your experiences and achievements for each role, include your job title, company name, location of employment and dates of employment . One of the best formats for this is demonstrated in the operations management CV sample in this guide.

2. Following this, it’s usually beneficial to provide some context by including a sentence or two that describes your role. This helps hiring managers understand your role.

Here is an example:

'Managing all logistics operations within the EMEA region for this global manufacturer of agricultural and construction machinery, which has an annual turnover of over £500M.'

3. Then include your responsibilities and achievements. Focus on how you added value to your employer, rather than simply detailing what you did .

Achievements

The best CVs and resumes showcase applicants’ achievements. Achievements make you stand out. They show hiring managers and recruiters how you can make a difference.

Operations management achievements are usually related to improvements in productivity, customer satisfaction, waste management and revenue.

Christopher Hill, operations manager at Marine Components International, outlined his work activities in a discussion with IBI News . His comments provide insight into operations management achievements.

He said: “I have been working with the team looking at a range of improvements including better stock rotation and shorter lead in times to offer customers more value and better service.”

As can be seen, Christopher Hill focused on improving stock rotation and delivering shorter lead times. Ultimately, this was about improving customer satisfaction and value.

When writing your own CV or resume, identify time that you have optimised processes. Then draw attention to this in your CV or resume.

Examples of Operations Management Achievements

Use Powerful Verbs and Adjectives

A great way of optimising your CV or resume and making your achievements stand out is using powerful verbs and adjectives. Weak verbs and adjectives make for weak writing. Weak writing reflects negatively on your communication skills.

So it’s important to ensure you use hard-hitting verbs and adjectives in your CV or resume.

Here is an example of two identical sentences, except for one verb and one adjective. Note the strong impact that the two words in the second example have on the quality of the sentence.

Bad : ‘Led the company to become the best footwear supplier in the Middle East’.

Good : ‘Positioned the company as the most profitable footwear supplier in the Middle East’.

As you can see, the second sentence makes a much greater impact, simply by using a better verb and adjective.

Examine your CV or resume and try to find words that can be replaced with hard-hitting verbs and adjectives.

Examples of Powerful Verbs

Spearheaded

Examples of Powerful Adjectives

Cutting-Edge

Enterprising

Instrumental

Demonstrating Your Soft Skills in the Career Summary

As soft skills – people skills such as communication and organisation – are more difficult to evaluate, it’s important to back them up with examples in order to ensure that they hold weight.

As mentioned earlier in this guide, the career summary provides a great opportunity to do this. This is because the career summary enables you to provide tangible evidence of times you have utilised your soft skills.

Here is an example of how an operations manager demonstrated her soft skills in her resume:

‘Increased delivery times by 14% by rescheduling staff activities.’

This example achievement draws attention to the operations manager’s organisation skills.

Use your career summary to articulate your own soft skills by providing examples of times you have used them, as demonstrated in the example above.

What are the Most Important Soft Skills for Operations Managers?

1. leadership.

Operations managers spearhead operational activities within companies. To ensure these operations run efficiently, operations managers must understand the importance of effective leadership and be able to develop cultures in which their colleagues can excel.

Joanne Branker – the National Operations Manager at DavidsTea – gave her opinion on leadership in an interview with Noibu .

She said: ‘Leading with kindness can improve your interactions and create a safer environment. This will also help you create a team atmosphere formulated for growth.’

How to demonstrate leadership skills on operations management CVs or resumes

The most effective way of showing your leaderships skills on your CV or resume is to draw attention to your successes.

As a leader, your ultimate goal is to get results. So show off your successes and achievements in operations management and your leadership qualities will be evident to hiring managers.

2. A Customer-Focused Approach

Operations managers need to be focused on achieving excellence in regards to customer satisfaction. Whatever area operations managers operate in, they must understand their customers’ requirements and be actively focused on delivering against those requirements.

When writing your CV or resume, show your passion for customer service and customer satisfaction. Providing specific examples of times that you have met customer-related objectives will demonstrate your customer-driven approach to operations.

3. Communication

Communication is perhaps the most important soft skill, not just for operations managers but for those in all professions.

Strong communication enables teams to operate more efficiently and achieve goals. It also plays a key role in developing positive workplace cultures. Without effective communication, teams will struggle to hit targets and productivity levels will slump.

How to show your communication skills on your CV or resume

The best way to demonstrate your communication skills is to highlight your successes that came about as a result of your communication skills.

‘Introduced weekly meetings with colleagues to confer on strategy, which contributed to decreasing customer waiting times by 4%.’

4. Analytical Acumen

Modern day operations managers are often required to analyse large sets of data, both qualitative and quantitative, in order to facilitate sound decision-making. This might involve mining customer data or evaluating employee performance data.

As such, operations managers benefit from strong analytical acumen - an ability to get to grips with complex data with ease and generate value-adding solutions.

5. Staff Motivation

In order to maintain levels of efficiency and achieve performance goals, operations managers need to be adept at motivating multi-disciplinary workforces. Alongside this, the best operations managers are able to align teams with overall vision and objectives.

As an operations manager, you will have experience leading teams. So think about the times you inspired your colleagues to turn visions into reality. Then write about these accomplishments in your CV or resume.

Education & Training

Now it’s time to add your education and training. Start with your highest form of education or your most relevant qualification. If you’ve obtained any certifications that are relevant to operations management, ensure to include those too.

This section is usually positioned at the end of CVs or resumes because it’s more beneficial to place the focus on your work experience and skills.

However, if you’re a recent graduate or have little to no operations management experience, then it is usually beneficial to include this section before your career summary.

This is an effective approach if you have obtained qualifications that are relevant to operations management, such as a degree in business management.

Additional Information

The final section of your CV or resume will be dedicated to any additional information, such as languages, licences, IT skills and voluntary activities.

Proofread and Spell Check Your Document

When you’ve finished preparing your professional CV, it’s time to iron out any errors. Minor grammatical mistakes or spelling errors can have an extremely negative impact on your CV or resume. Errors indicate poor attention-to-detail and a lack of professionalism.

This is not the first impression you want to make on hiring managers and recruiters.

Don’t put too much faith in spell checkers. While spell checkers identify spelling mistakes, they can’t flag up mistakenly written words.

For example, if you wrongly write ‘ensue’, instead of ‘ensure’, your spell checker won’t identify a mistake.

How Long Should Operations Management CVs and Resumes Be?

Operations management CVs and resumes should be two pages long, in most cases.

If you have a lot of experience, you might want to consider extending your CV or resume to three pages, but certainly no more than that. If you don’t have a great deal of experience, a one-page CV or resume may be more fitting.

Which Fonts and Font Sizes Should You Use for Operations Management CVs and Resumes?

Use classic fonts that are easy to read, such as Arial, Times New Roman and Calibri. Avoid fancy, over-the-top fonts; these may make your CV or resume appear unprofessional.

Select font sizes between 9.5 and 12. The specific size you select will depend on the font you are using, as some fonts are larger than others. For example, the Arial font can be reduced to as low as 9.5, but the Calibri font should not be reduced below 10.

Our comprehensive guide on CV format , which includes 12 CV samples, goes into much more detail on formatting and preparing your CV.

Operations Management Resume Example

Hopefully this guide will help you prepare a professional operations management CV or resume that makes a powerful impact on recruiters and hiring managers. To optimise your job search, feel free to use the CV templates provided in this guide.

Alternatively, consider using our Premium CV service to equip yourself with a CV written by an expert.

For more in-depth guidance on CV writing, view our ultimate guide on how to write a CV . Our view our article on CV layouts , which includes 10 great CV layout ideas.

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Resume Worded   |  Proven Resume Examples

• Resume Examples
• Manager Resumes

20 Operations Manager Resume Examples - Here's What Works In 2024

Operations manager positions can be highly competitive. we’ve crafted six resume templates to help you snag one of these coveted jobs in 2023 (google docs and pdfs attached)..

Operations managers are high-level professionals who oversee the day-to-day operations of a business. They often manage multiple departments, balancing budgets and allocating resources to make the company as efficient and profitable as possible. This upper-management role is as rewarding as it is challenging; you’ll have wide-ranging responsibilities and will need a broad skill set to meet the demands of your job, but you’ll be able to use your expertise and leadership to steer your company towards long-term growth and success. As businesses are increasingly recognizing the crucial importance of these types of managers, the field is growing; some sources have projected a 6% increase in operations manager job opportunities from 2019 to 2029. Positions often pay well and can be competitive, even for qualified candidates. If you’re applying for an operations manager job in 2023, you need to show that you have what it takes to thrive in that role. Recruiters want to see that you have leadership abilities, management experience, interpersonal skills, and the capacity for making sound decisions that can positively impact the future of a company. In order to leave a lasting impression on a hiring manager, you’ll need a strong resume that sets you apart from other applicants. Read on to learn more about how to create a stellar operations manager resume that will showcase your most pertinent skills and abilities.

Operations Manager Resume Templates

Jump to a template:

• Operations Manager
• Business Operations Manager
• Technical Operations Manager
• Sales Operations Manager
• Marketing Operations Manager
• Operations Associate (Entry Level Operations Manager)
• Retail Operations Manager
• Warehouse Operations Manager
• Senior Operations Manager
• Healthcare Operations Manager
• IT Operations Manager
• Process Improvement Manager

Jump to a resource:

• Keywords for Operations Manager Resumes

Operations Manager Resume Tips

• Action Verbs to Use
• Bullet Points on Operations Manager Resumes
• Frequently Asked Questions
• Related Other Resumes

Get advice on each section of your resume:

Template 1 of 20: Operations Manager Resume Example

The operations team is a crucial part of any successful company. The operations manager leads the operations team in managing all activities and initiatives associated with production and organizational processes. Operations managers can work in numerous fields and environments, and the job role may change based on the industry. However, regardless of industry, the operations manager is broadly responsible for overseeing the efficacy of most business operations. To become an operations manager, you’ll need a bachelor's degree in an associated field, such as business management, logistics, or applied statistics. Hiring managers will be looking for a candidate with strong communication, problem-solving, and project management skills. In addition, they will look for someone with relevant previous experience, such as prior roles as an operations officer, operations analyst, or business management consultant.

We're just getting the template ready for you, just a second left.

Tips to help you write your Operations Manager resume in 2024

   showcase your ability to find creative solutions.

The operations manager is responsible for identifying aspects of a business's operations that are ineffective and finding effective solutions for them. Your resume should demonstrate how you have identified issues and implemented new solutions in prior roles. Your resume should clearly show that you can identify problems and can use critical thinking and problem-solving skills to find solutions.

   Demonstrate your ability to lead and train others

Another crucial piece of the operations manager's role is the ability to effectively train, monitor, and lead staff. The operations manager may be tasked with creating new training programs for employees. As such, it’s important to note any experience you have training staff, implementing new HR initiatives, and improving employee KPIs on your resume.

Skills you can include on your Operations Manager resume

Template 2 of 20: operations manager resume example.

A successful operations manager needs to have a variety of skills. Excellent communication and leadership skills are vital because operations managers must work effectively across different teams and departments. More than anything else, these managers need to be able to generate measurable results for companies. A resume like this one uses detailed examples and numbers to show how you made a difference in previous positions.

   Specific metrics to quantify impact at former jobs

This resume lists numerous examples of past achievements that had a measurable outcome (e.g. “increased sales within the first year by 15%”). These numbers are proof that your ideas and actions had a positive impact at places where you used to work.

   Mentions leadership and mentorship experience

Operations manager positions are senior-level roles that require proven leadership abilities. Mentioning how you coached, trained, or managed staff at your previous jobs shows that you have the ability to lead others.

Template 3 of 20: Business Operations Manager Resume Example

A Business Operations Manager wears many hats. As a hiring manager, I can tell you that we're looking for more than just someone who can keep things running smoothly. We need a strategic planner, someone who understands the impact of their decisions on every branch of the business. On top of that, the world of operations is under constant evolution, especially with the rise of digital transformation strategies. Your resume should reflect how you've adapted to these changes and used them to drive business success. When writing your resume, remember that it's not just about showing off your past roles and responsibilities. It's about demonstrating your ability to use your comprehensive understanding of business operations to make strategic decisions that drive growth.

Tips to help you write your Business Operations Manager resume in 2024

   highlight your strategic planning skills.

A Business Operations Manager needs to see the big picture and make strategic decisions. Don't just list your duties, show how you used your understanding of business operations to drive success. Maybe you implemented a new process that increased efficiency, or perhaps you led a project that significantly reduced costs.

   Showcase your adaptability to digital changes

The digital landscape is reshaping the world of operations. Highlight experiences where you've navigated through digital transformations or implemented technology to streamline operations. This will show potential employers that you're capable of leading their businesses into the future.

Skills you can include on your Business Operations Manager resume

Template 4 of 20: business operations manager resume example.

Business operations managers may have more senior or executive roles at some companies than other operations managers. This resume showcases extensive experience within the field and accomplishments that demonstrate a high level of ability. Past promotions look good on any resume, but they’re especially important for business operations managers because they show leadership and proactivity.

   Demonstrates growth through past promotions

This resume template mentions being promoted with a past employer, which is a mark of outstanding performance and professional growth. Both of these factors are crucial for senior-level job candidates.

   Strong action verbs highlight management skills

To be considered for a business operations management role, you need to establish yourself as an expert in managing people. Leading resume bullet points with verbs like “overhauled”, “managed”, and “developed” underscores your management abilities, especially when you back them up with specific results that you achieved.

Template 5 of 20: Technical Operations Manager Resume Example

As a Technical Operations Manager, you stand at the intersection of business strategy and technical execution. In this rapidly evolving field, you'll need to highlight your ability to adapt and drive tech initiatives that align with broader business goals. Now, more than ever, companies are eyeing for tech operation managers who double as change-makers, pushing the boundaries of innovation while keeping systems running smoothly. Because of this, your resume needs to show not only your technical expertise, but also your project management and team leadership skills. In writing your resume, it's crucial to avoid industry jargon and make your accomplishments as concrete and quantifiable as possible. Remember, hiring managers don't just want to see a list of your roles; they want to know the real-world impact you've made.

Tips to help you write your Technical Operations Manager resume in 2024

   quantify your impact.

Instead of just listing your job duties, talk about the results you achieved. Be specific and provide data, like "Reduced system downtime by 35%" or "Implemented a security protocol that cut breaches by half". Numbers are compelling and show you drive results.

   Show off soft skills

Technical Operations Management isn't just about technical skills, it's also about leadership. Show that you can lead a team and manage projects. For instance, mention a complex project you led to successful completion or how you improved team productivity.

Skills you can include on your Technical Operations Manager resume

Template 6 of 20: technical operations manager resume example.

As a Technical Operations Manager, you're responsible for ensuring the smooth functioning of all technical aspects within an organization. Your role requires a balance between strong technical skills and leadership abilities, as you'll be managing a team as keeping systems running well. Your resume needs to reflect this mix. Over the past few years, there's been a shift toward highlighting experience with cloud services and automation tools, as businesses look to streamline operations and move towards digital transformation. Therefore, when writing your resume, it's essential to highlight your experience in these areas, alongside your leadership capabilities.

   Showcase your technical certifications

If you hold any specific certifications in areas like ITIL, PMP, or cloud services (such as AWS or Azure), make sure you highlight them. Given the technical nature of the role, having such certifications can make you more attractive to potential employers.

   Highlight your leadership skills in a tech environment

As a Technical Operations Manager, you're not only dealing with systems but also managing a team. You should indicate any experience you've had leading tech teams, focusing on how you've driven efficiency, resolved conflicts, or managed projects successfully.

Template 7 of 20: Technical Operations Manager Resume Example

Technical operations managers work closely with technical teams to ensure that projects run smoothly and are completed according to all necessary specifications. They need to balance technical concerns with the interests of the company as a whole. If you’re applying for one of these jobs, use a resume like this one to showcase a blend of technical and managerial abilities.

   Tailored to technical operations managers

This resume does a good job of highlighting operations management expertise, and it also includes technical experiences such as the architect and analyst positions. Having a strong background in technical roles can make you a stronger candidate for a technical operations manager position.

   Good use of skills section

Technical work is specialized and requires specific hard skills. The skill section on this resume lists competencies such as programming or big data tools (e.g. Amazon Web Services). If you’re proficient in any of these areas, mention them by name to show evidence of your technical expertise.

Template 8 of 20: Sales Operations Manager Resume Example

A Sales Operations Manager is a crucial role in any sales-driven organization, as they are responsible for streamlining sales processes and improving sales team performance. In recent years, companies are placing greater emphasis on data-driven decision-making, so showcasing your analytical skills on your resume is key. When crafting your resume for this role, remember to emphasize your ability to manage sales operations, develop sales strategies, and optimize overall team performance. In addition to your strong sales background, it's important to demonstrate your expertise in managing complex tasks and cross-functional teams. Companies are increasingly looking for candidates with a blend of sales management and operations experience, so make sure you highlight those qualities in the resume.

Tips to help you write your Sales Operations Manager resume in 2024

   showcase data analysis expertise.

As a Sales Operations Manager, your ability to analyze sales data and draw meaningful insights is key to improving team performance. Be sure to highlight your experience with data analysis tools and the tangible results you've achieved through data-driven decision-making.

   Mention process improvement initiatives

Sales Operations Managers are responsible for identifying and implementing process improvements to optimize sales team efficiency. Be sure to include examples of process improvement initiatives you've led or participated in and emphasize any improvements in sales performance or efficiency as a result.

Skills you can include on your Sales Operations Manager resume

Template 9 of 20: sales operations manager resume example.

Some companies employ sales operations managers to oversee their sales teams. These managers have a myriad of responsibilities, including training new sales staff, fostering communication between employees and clients, and streamlining sales processes. When you’re seeking one of these roles, your resume should show that you have some background in sales as well as management.

   Focuses on sales and management experience

This resume sample focuses on the right kinds of work experience for the job. In addition to a previous sales operations management position, there are two sales manager positions, which suggest a strong foundation in sales. There are also plenty of examples within the bullet points that show management skills.

   Highlights measurable results relating to sales ops managers

Operations managers get evaluated on the results they achieve, and the same is true for sales professionals. Having concrete figures to show for your work (e.g. “increased overall departmental sales by 10% in a single year”) helps quantify what you accomplished and shows potential employers what you may be able to do for their companies.

Template 10 of 20: Marketing Operations Manager Resume Example

If you are technically inclined but also creative with marketing experience, a role as a marketing operations manager might be a great fit for you. Marketing operations managers oversee the technology and automation processes used to streamline marketing practices. The marketing operations manager handles implementing and improving marketing technology and processes, establishing needs and budgets for marketing technology, and working with other managers to understand what technology is needed to improve the marketing process. For this role, you will need an educational background in marketing. A master’s degree in marketing or business is preferred. You may also have a bachelor’s degree in marketing and get a certification in marketing operations to be considered. More importantly, hiring managers will be looking for someone with a deep understanding of current marketing tools and how to implement them. An ideal candidate will have previous experience in marketing, sales, business analytics, or another related field. Marketing operations managers must be creative and great problem solvers while also being technically knowledgeable.

Tips to help you write your Marketing Operations Manager resume in 2024

   showcase previous success improving marketing kpis or processes.

When hiring a marketing operations manager, companies want someone who knows how to produce results and optimize processes. For this reason, it’s important to highlight how you have improved marketing processes in the past, and what results you achieved. Showing hiring managers you are able to effectively improve processes is critical to landing this role.

   Gain certifications in marketing operations

Being a marketing operations manager requires a technical skill set that might not be taught in college. The marketing operations manager must know about marketing technology; how to implement it, how to ensure it integrates with other software, and how to track its efficiency. For this reason, it may help to become certified in marketing operations, or take courses to become certified in different marketing software programs.

Skills you can include on your Marketing Operations Manager resume

Template 11 of 20: marketing operations manager resume example.

A marketing operations manager supervises and optimizes companies’ marketing efforts. They may plan and implement campaigns, manage social media accounts, analyze performance, and ensure that all projects and messaging align with the company’s brand. A resume like this one is a strong choice for aspiring marketing operations managers -- it emphasizes skills specific to marketing and work experience in related positions.

   Prominent skills section with relevant marketing skills

Desirable skills for marketing operations managers include marketing areas such as strategy, B2B, campaign management, and analytics -- and this resume uses its skills section to feature these competencies.

   Great action verbs make accomplishments shine

The work history bullet points here all begin with strong verbs such as “collaborated”, “managed”, and “developed”. Words like these show your initiative and clearly illustrate what you achieved in your former roles.

Template 12 of 20: Operations Associate (Entry Level Operations Manager) Resume Example

Being an Operations Associate or an Entry Level Operations Manager is primarily about ensuring smooth operation of the business. You'll be involved in a variety of tasks ranging from managing day-to-day operations, planning, communication, and even troubleshooting. The trends show that versatility is a must in this role - given the multi-faceted nature of operations, it's crucial to demonstrate your adaptability when writing your resume. Companies are increasingly seeking candidates who can juggle multiple tasks, make data-driven decisions, and lead teams effectively. With the rise of remote work, showcasing your ability to manage virtual teams and adapt to digital tools can give you an edge.

Tips to help you write your Operations Associate (Entry Level Operations Manager) resume in 2024

   showcase your versatile skill set.

For an Operations Associate role, it's crucial to convey your versatility. You should display transferrable skills like leadership, problem-solving, and adaptability. It's not just about having these skills, but showing how you've used them in past roles or projects can make a major difference.

   Display data-driven decisions

Operations is heavily driven by data. Hence, presenting examples of how you've used data to drive decisions or improvements can highlight your strategic thinking. Quantifying the impact of your work ('increased efficiency by 20%' or 'reduced costs by 15%') can be particularly effective.

Skills you can include on your Operations Associate (Entry Level Operations Manager) resume

Template 13 of 20: operations associate (entry level operations manager) resume example.

Operations associates can learn about business operations as they work to support the day-to-day functioning of a company. While you do need to be organized and conscientious for this type of role, you don’t need management experience for this entry-level role -- so use your resume to underscore your education and internship history, as shown in this resume.

   Leads with educational experience

As an entry-level applicant, you won’t have a lot of work history to discuss -- so start your resume off with what you have accomplished in school and internship experience. If you’ve done coursework in relevant areas such as data analytics or operating systems, it’s great to mention that up-front.

   Relevant internship experience

This resume points out accomplishments at internships that directly relate to being an operations associate. The bullet points show that even though you’re early in your career, you’ve already made an impact with your work.

Template 14 of 20: Retail Operations Manager Resume Example

A retail operations manager is in charge of the daily operations of retail stores. You will manage the staff, staff schedules, and stock. You will also ensure the stores are kept clean, tidy, and efficient. Most retail operations managers will have bachelor’s degrees in management, business administration, or a related field. Substantial experience in customer service and retail is also expected. This resume shows a strong educational background as well as extensive experience in sales and retail.

Tips to help you write your Retail Operations Manager resume in 2024

   use metrics to show your effect on the bottom line..

A retail operations manager’s goal is to maximize efficiency. Maximized efficiency can translate to reduced costs and increased profits so include any metrics to show how you accomplished this in your previous positions. This resume is full of these metrics.

   Include your biggest achievement in the introduction section.

You don’t want your most significant accomplishment to get lost in your lengthy experience section. Let your shining accomplishment stand on its own by including it in the introduction section.

Skills you can include on your Retail Operations Manager resume

Template 15 of 20: warehouse operations manager resume example.

As the name suggests, this operations manager is in charge of the daily operations of a warehouse. Your tasks may include, ensuring the distribution plan is effectively realized, tracking inventory, overseeing the dispatching of inventory, etc. You will need to understand the goods your company is selling, their sales cycle, available transport methods, and the workings of a warehouse. As a manager, you will also need to have experience effectively managing a team. Take a look at this strong warehouse operations manager resume.

Tips to help you write your Warehouse Operations Manager resume in 2024

   quantify the size of the teams you managed..

Warehouses usually need a sizeable workforce to operate efficiently so show recruiters that you are capable of managing large teams by listing the number of people you have managed in previous positions. This applicant impressively supervised 125 warehouse employees in their previous position.

   Your tools section should reflect industry standards.

Ensure that your tools section includes all the main tools used by professionals who operate warehouses and manage teams. If you applying to a specific company, do research to find out what tools they use and ensure you include those tools in your resume.

Skills you can include on your Warehouse Operations Manager resume

Template 16 of 20: warehouse operations manager resume example.

A warehouse operations manager oversees storage operations. They receive and dispatch packages and create strategies to improve the warehousing service. This is a systematic role in which they must supervise internal and external resources. This includes monitoring employees and meeting with external vendors. Although they must comply with stakeholders’ requirements and goals, warehouse operations managers are expected to make business decisions independently. They must also drive workplace safety and delegate tasks to subordinates.

   Indicate your knowledge of supply chain legislations and laws.

As a warehouse operations manager, you are expected to comply with supply chain local and federal legislations and ensure employees follow these laws as well. You should also be familiar with internal policies and stakeholders’ goals. Therefore, it is crucial to mention your familiarity with supply chain compliance in your resume.

   Demonstrate your administration skills.

As we mentioned earlier, you will have to make business decisions independently. This often involves setting business strategies, getting suppliers, and creating budget reports, so your administration skills must be on point. When writing your warehouse manager resume, try to indicate your administration skills.

Template 17 of 20: Senior Operations Manager Resume Example

Whereas operations managers handle the day-to-day operations of a business, senior operations managers handle the implementation of entire projects and strategies from inception to completion. Recruiters will expect you to have extensive experience in the field you are operating in, as well as extensive managerial experience. A bachelor’s degree in management, business administration, or a similar field would also be highly advantageous.

Tips to help you write your Senior Operations Manager resume in 2024

   show ability to handle company-wide projects..

Recruiters would like to see evidence that you can work inter-departmentally and coordinate the implementation of a company-wide project efficiently, so highlight any experience you have working on a project of that nature. If you have any metrics to show the success of such projects under your leadership, include these as well.

   Show career progression.

Recruiters want to see how you grew to a senior position. Showing career progression shows that you have intimate knowledge of your subordinates’ tasks, and also shows that your work has been stellar enough to warrant promotion.

Skills you can include on your Senior Operations Manager resume

Template 18 of 20: healthcare operations manager resume example.

Healthcare operations managers are concerned with improving the quality of care for patients and increasing efficiency in the healthcare institution within which they work. Other tasks may include ensuring compliance is maintained, overseeing inventory, and commissioning new equipment to increase efficiency. You will be expected to have a bachelor’s degree in health management, health administration, or a similar field. Any further qualifications like a master’s degree or certification in the field would be welcomed by recruiters and help your resume stand out from the crowd. You will want to show some soft skills in your resume including problem-solving, communication, leadership, etc.

Tips to help you write your Healthcare Operations Manager resume in 2024

   concentrate on your experience in healthcare..

You will want to show that you know the healthcare industry inside and out. Do this by including as much healthcare industry experience as possible. This applicant has focused entirely on their experience in the field.

   Show career progression in the healthcare field.

Recruiters will want to see your journey to the operations manager position. By showing them that you have had hands-on experience in healthcare, such as this applicant who was an emergency nurse, you can show them that you are intimately knowledgeable about patient care and the operations of healthcare facilities. This would be more impressive than if your background was in another field.

Skills you can include on your Healthcare Operations Manager resume

Template 19 of 20: it operations manager resume example.

An IT operations manager ensures that a company's IT systems are always functioning well. You will monitor the network infrastructure and address and resolve any system issues. More specific tasks may include password management, overseeing the installation of new software or hardware, ensuring data is properly handled, and managing the company’s IT technicians and support team. You will be expected to have a bachelor’s degree in an IT-related field, and extensive experience in the field. As you will be in charge of a team, you will also be expected to have leadership and management experience. Previous experience as an operations manager would be even more beneficial to your application and resume. Here is an example of a strong IT operations manager’s resume.

Tips to help you write your IT Operations Manager resume in 2024

   show your excellence through promotions..

Promotions show recruiters that you have been an exemplary employee whom employers have thought deserving of a promotion. It also shows recruiters that you will be able to lead your subordinates well as you have an intimate knowledge of their jobs.

   Keep updating your IT skills list.

IT is fast advancing and there are new systems being developed every day. Ensure your skills list reflects the most up-to-date systems. It will show recruiters you are knowledgeable and current in the field. If you aren’t familiar with the newest systems, take a crash course before adding them to your resume.

Skills you can include on your IT Operations Manager resume

Template 20 of 20: process improvement manager resume example.

Writing a resume for a Process Improvement Manager role can be a tricky task. This role is unique in its focus on improving and streamlining business processes, often involving a blend of project management, data analysis, and communication skills. Recently, there's been a growing trend for these roles to require knowledge of specific process methodologies, such as Lean or Six Sigma. So, when you're crafting your resume, ensure it reflects your expertise in these areas and be prepared to demonstrate a quantifiable impact you've made in previous roles.

Tips to help you write your Process Improvement Manager resume in 2024

   demonstrate knowledge of process methodologies.

As a Process Improvement Manager, your resume should clearly communicate your understanding and application of process methodologies, like Lean or Six Sigma. List the methodologies you're familiar with and provide examples of how you've used them to improve business processes in the past.

   Showcase Quantifiable Achievements

You must indicate how you’ve made a substantial difference in prior roles. Showcase specific projects you've managed, the problems you identified, the solutions you implemented, and the measurable outcomes. Include numbers wherever possible to drive home your effectiveness.

Skills you can include on your Process Improvement Manager resume

We spoke with hiring managers at top companies like Amazon, UPS, and Coca-Cola to gather their best advice for operations manager resumes. They revealed that the most effective resumes highlight specific achievements in process optimization, cost reduction, and team leadership. Use these tips to make your resume stand out and get noticed by employers.

   Quantify your impact with metrics and data

Numbers speak louder than words. Instead of simply listing your responsibilities, use metrics to demonstrate the impact of your work:

• Reduced inventory costs by 20% through optimizing supply chain processes
• Increased production efficiency by 15%, resulting in $500K annual savings
• Led a team of 50 employees to achieve 98% on-time delivery rate

Avoid vague statements that lack context, like:

• Responsible for reducing costs
• Improved efficiency of production line

   Highlight your leadership and team management skills

Operations managers often oversee large teams. Showcase your ability to lead and motivate others:

• Coached and mentored 15 supervisors, resulting in 25% improvement in team productivity
• Collaborated with cross-functional teams to implement Lean Six Sigma methodology
• Resolved conflicts and maintained positive employee relations in a union environment

Hiring managers want to see specific examples of your leadership in action, not just a list of soft skills.

   Tailor your resume to the job description

Customize your resume for each job application. Mirror the language and keywords used in the job posting.

For example, if the job requires experience with ERP systems, make sure to include it:

• Implemented SAP ERP system, reducing inventory discrepancies by 30%

Avoid a generic, one-size-fits-all resume that fails to address the employer's specific needs.

   Show progression and promotions in your work history

Hiring managers love to see growth and increasing responsibility throughout your career. Highlight any promotions or expanded roles:

Production Supervisor, XYZ Manufacturing (2018-2020) - Promoted from Production Associate within 1 year - Managed a team of 20 operators and increased output by 10% Operations Manager, XYZ Manufacturing (2020-Present) - Oversaw 5 production lines and 100+ personnel - Drove continuous improvement initiatives that reduced waste by 15%

This shows you are a high performer with potential for even greater responsibilities.

   Include relevant certifications and training

List any industry certifications, such as:

• Certified in Production and Inventory Management (CPIM)
• Six Sigma Green Belt or Black Belt
• Project Management Professional (PMP)

Also include relevant coursework or training in areas like:

• Lean manufacturing
• Supply chain management
• EHS compliance

These credentials demonstrate your expertise and commitment to professional development in operations management.

   Emphasize process improvement and optimization

A key role of operations managers is to analyze processes and implement improvements. Highlight projects where you:

• Conducted root cause analysis to identify and eliminate bottlenecks
• Redesigned plant layouts to improve production flow and ergonomics
• Led value stream mapping to eliminate waste in the supply chain

Process Optimization: Analyzed manufacturing processes using Lean methodologies. Implemented Kanban system and reconfigured assembly line, reducing WIP inventory by 50% and lead times by 25%.

Show you are an analytical problem solver who can optimize efficiency and drive continuous improvement.

So now that you know what skills you need in order to be a great operations manager, what else should you keep in mind when you’re writing your resume? Here are some tips to guide you.

   Use metrics to show what you’ve accomplished

When a recruiter looks at your resume, they might be most interested in what you accomplished at past jobs -- there’s no better proof of your skills and abilities. Operations managers are tasked with increasing the profitability and efficiency of companies, so if you’re pursuing one of these jobs, you need to show that you’ve gotten those kinds of results for other businesses. Wherever possible, use specific numbers to show what you achieved in your previous positions. For example, did you drive a 45% increase in sales? Were you able to slash production costs by 20%? Potential employers want to see examples of where you have increased revenue, reduced expenses, or achieved other quantifiable results in the past.

  Tailor your resume to the specific job

If you’ve read this far, you have some idea of what operations manager recruiters are looking for -- so make sure to tailor your resume to the opportunity you’re applying for. Emphasize the skills we mentioned in the previous section. Work experience carries a lot of weight, too -- you’ll usually need to show some management experience and a high level of comfort with most aspects of business operations. In addition to all of that, keep in mind that many companies use applicant tracking systems (ATS) and other scanning software to filter incoming resumes. A well-tailored resume should include specific keywords for the industry and position. You can find keywords by looking at operations manager job descriptions and noticing any words that commonly pop up (e.g. “communication”, “planning”, or “decision making”), then including those in your resume.

  Summarize your work experience with strong bullet points

No matter what job you’re applying for, we always suggest crafting bullet points that capture your accomplishments with just the right amount of detail -- succinct, yet impactful. Operations managers in particular need to show that they can be leaders and that they make wise decisions that benefit companies. On an operations manager resume, your bullet points should paint you as a highly capable, experienced professional. This is no time to be timid; this is the time to let your light shine and dazzle your potential employers with everything you’ve done. Here are some examples of weaker and stronger bullet points.

• Assisted with improving company’s production process

This bullet point is vague and meaningless; it doesn’t specify what you accomplished or what impact you had. And never say that you “assisted” with doing something; while you might think you’re being humble, you’re actually downplaying your achievements and reducing their value in a recruiter’s eyes. Needless to say, that won’t help you get hired. STRONGER

• Developed and implemented a new production process that improved efficiency by 25%

Here, you’re leading with a strong action verb (“developed”) that shows you took on responsibility for a project and achieved significant improvements through your efforts. A bullet point like this one shows initiative, confidence, and leadership -- all of which you need for an operations manager job.

Writing Your Operations Manager Resume: Section By Section

  header, 1. use your full name and a professional email.

Your header should include your full name, not a nickname or shortened version. Use a professional email address that includes your name, such as [email protected] .

Avoid using outdated or unprofessional email addresses like:

• [email protected]

Instead, opt for a simple, professional email like:

2. Include your phone number and location

In addition to your name and email, include your phone number and general location (city and state) in your header. This helps recruiters know where you're based and how to reach you.

John Doe San Francisco, CA | 555-123-4567 | [email protected]

If you're open to relocation, you can indicate that in your header as well. For example:

Jane Smith Chicago, IL (Open to relocation) | 555-987-6543 | [email protected]

3. Consider including your LinkedIn profile

As an operations manager, showcasing your professional online presence can be beneficial. Consider including a link to your LinkedIn profile in your header.

Make sure your LinkedIn profile is up-to-date and aligns with the information on your resume. Your profile should have:

• A professional headshot
• A compelling headline that showcases your value proposition
• A well-written summary that highlights your key strengths and accomplishments

Here's an example of how to include your LinkedIn in your header:

John Doe San Francisco, CA | 555-123-4567 | [email protected] linkedin.com/in/johndoe

  Summary

A resume summary for an Operations Manager role is optional, but can be a strategic way to provide additional context about your career and highlight key skills and experiences that are most relevant to the role you're targeting. It's particularly useful if you're changing careers or industries and your past experience doesn't directly align with the Operations Manager position, or if you're a senior executive with extensive experience that you want to summarize upfront.

Keep your Operations Manager resume summary concise - aim for just a few sentences or a short paragraph at most. Focus on your most impressive and relevant achievements, skills, and credentials that position you as a strong candidate for the role. Avoid repeating information that's already detailed in other sections of your resume, and don't mention soft skills or use fluffy buzzwords like 'proven track record'. And never use an objective statement in place of a summary.

To learn how to write an effective resume summary for your Operations Manager resume, or figure out if you need one, please read Operations Manager Resume Summary Examples , or Operations Manager Resume Objective Examples .

1. Tailor your summary to the specific operations manager role

While it can be tempting to write a generic summary that you use for every operations manager job you apply to, that's a mistake. Instead, analyze the job description for the role and identify the key skills and experiences the employer is looking for. Then customize your summary to showcase how you're a great fit.

For example, if a job posting mentions the company is looking for an operations manager to lead a major supply chain transformation, your summary might look like this:

Supply chain executive with 10+ years of experience directing end-to-end operations and leading large-scale transformation efforts. Implemented new demand forecasting and inventory management systems to reduce carrying costs by 20%. Six Sigma Black Belt experienced in leveraging DMAIC to streamline processes.

In contrast, here's an example of a bland, generic summary that could apply to any operations role:

Experienced operations professional with a proven track record in managing teams and KPIs. Strong communication and leadership skills. Highly organized and detail-oriented.

2. Quantify your achievements with numbers and metrics

As an operations manager, you're in a highly metrics-driven role. Employers want to see candidates who have a proven track record of leveraging data, optimizing processes, and delivering measurable business results. The best way to convey this in your summary is by quantifying your achievements with hard numbers.

Consider these examples:

• Orchestrated a warehouse automation project that increased productivity by 130% and reduced headcount by 28%
• Negotiated new 3PL contracts, reducing fulfillment costs by 18% and transit times by 3 days

In contrast, summaries that lack data points are much less impactful:

• Experienced in warehouse operations and automation
• Skilled in logistics and vendor management

Whenever possible, include numbers and KPIs that demonstrate your successes in areas like cost savings, efficiency gains, and quality improvements. Metrics are a powerful way to prove your value in a concise summary.

  Experience

The work experience section is the heart of your resume as an operations manager. It's where you show hiring managers how you've made an impact in your previous roles and what kind of leader you are. In this section, we'll break down what to include and how to write about your experience effectively.

1. Focus on your leadership and impact

As an operations manager, you're responsible for leading teams, driving projects, and improving processes. Your work experience should highlight your leadership skills and the impact you've made. Instead of just listing your responsibilities, focus on the results you achieved.

For example, instead of writing:

• Managed a team of 15 employees
• Responsible for improving production efficiency
• Led a team of 15 employees to increase production output by 20% in 6 months
• Implemented Lean Six Sigma methodology to reduce waste and improve production efficiency by 15%

2. Quantify your accomplishments with metrics

Numbers and metrics are powerful ways to demonstrate your impact and value. Whenever possible, quantify your accomplishments with specific metrics. This could include:

• Percentage increases in production, efficiency, or revenue
• Cost savings from process improvements
• Number of employees managed or projects led
• Measurable improvements in safety, quality, or customer satisfaction

For example:

Implemented a new inventory management system that reduced stockouts by 30% and increased inventory turns by 20%, saving the company $500K annually.

3. Highlight relevant tools and methodologies

As an operations manager, you likely use various tools and methodologies to manage projects, analyze data, and drive continuous improvement. Highlighting your proficiency in relevant tools can demonstrate your technical skills and industry knowledge.

Some examples of tools and methodologies to mention:

• ERP systems (SAP, Oracle, etc.)
• Lean Six Sigma
• Agile project management
• Supply chain management software
• Data analysis tools (Excel, Tableau, etc.)

Utilized Tableau to create interactive dashboards that provided real-time visibility into key production metrics, enabling data-driven decision making and improving overall equipment effectiveness (OEE) by 10%.

4. Show career progression and promotions

Hiring managers want to see that you've progressed in your career and taken on increasing levels of responsibility. If you've been promoted or taken on leadership roles, make sure to highlight that in your work experience.

Production Supervisor, ABC Manufacturing (2018-2020) • Led a team of 30 production workers to consistently meet or exceed production targets • Implemented a new training program that reduced onboarding time by 50% Production Manager, ABC Manufacturing (2020-Present) • Promoted to oversee all production operations, managing a team of 5 supervisors and 150 production workers • Increased production capacity by 25% through equipment upgrades and process optimization

Notice how the job titles and dates clearly show the progression from Production Supervisor to Production Manager, with increasing scope of responsibility and impact in the bullet points.

  Education

The education section of your resume shows employers that you have the necessary educational background for the operations manager position. It also demonstrates your ability to learn and grow, which is essential for success in this role. Here are some key tips for crafting an effective education section on your resume.

1. Put your education section in the right place

If you're a recent graduate or have limited work experience, place your education section above your work experience. This highlights your most relevant qualifications first. However, if you have several years of professional experience, put your education section below your work history.

• Bachelor of Science in Business Administration, XYZ University, Graduated: May 2022
• Relevant coursework: Operations Management, Supply Chain Management, Project Management

2. Include relevant coursework and projects

If you're a recent graduate, highlight relevant coursework, projects, or academic achievements that demonstrate your operations management skills. This shows employers that you have the necessary knowledge and experience, even if you don't have extensive professional experience yet.

Avoid listing irrelevant or general education:

• High School Diploma, ABC High School, Graduated: June 2018

Instead, focus on courses and projects that relate to operations:

• Bachelor of Business Administration, University of XYZ, Graduated: May 2022
• Relevant coursework: Operations Management, Lean Six Sigma, Supply Chain Management
• Capstone Project: Developed a process improvement plan that reduced production lead times by 20% for a local manufacturing company

3. Keep it concise for senior-level positions

If you're an experienced operations manager, your education section should be brief. Include your degree, university, and graduation year, but omit your graduation year if it was more than 15 years ago to avoid potential age discrimination.

Avoid lengthy education sections like:

Master of Business Administration, ABC University, 2005 Bachelor of Science in Industrial Engineering, XYZ College, 2000 Relevant coursework: Operations Management, Supply Chain Management, Lean Manufacturing, Statistical Quality Control, Project Management

Instead, keep it concise:

MBA, ABC University BS, Industrial Engineering, XYZ College

4. Include relevant certifications

If you have relevant certifications for operations management, such as Six Sigma, Lean, or PMP, include them in your education section. This demonstrates your expertise and commitment to professional development.

• MBA, Operations Management, XYZ University, 2015
• Certified Six Sigma Black Belt (CSSBB), ABC Certification Institute, 2018
• Project Management Professional (PMP), PMI, 2020

Avoid listing certifications that aren't relevant to operations management, as they can distract from your key qualifications.

Action Verbs For Operations Manager Resumes

When you’re applying to become an operations manager, you should always start your bullet points with precise and powerful verbs that tell hiring managers what you accomplished in your prior work experiences. Operations managers do need a range of skills for their jobs, but as upper-level managers, they especially need to display leadership and management capabilities. Although there are many possible action verbs they could choose from, aspiring operations managers may want to pay special attention to the Executive and Management verbs.

• Implemented
• Investigated
• Accelerated
• Streamlined
• Prioritized

For more related action verbs, visit Sales Action Verbs .

For a full list of effective resume action verbs, visit Resume Action Verbs .

Action Verbs for Operations Manager Resumes

Skills for operations manager resumes.

Operations managers need to be effective communicators who are adept at managing and working with others. They should be excellent leaders who can analyze processes, think critically, and make decisions that are in a company’s best interest. When you’re pursuing an operations manager role, it’s on you to show hiring managers that you can handle the responsibilities that come with the job. In your resume, be sure to emphasize any managerial or leadership experience you have. For technical positions, use your skills section to showcase your hard technical skills. Other potential skills to highlight through your work experiences include budgeting, planning, strategizing, analysis, delegation, team building, and conflict resolution.

• Multi-Unit Management
• Operations Management
• Visual Merchandising
• P&L Management
• Inventory Management
• Inventory Control
• Merchandising
• Forecasting
• Retail Sales
• Sales Operations
• Sales Management
• Strategic Planning

Skills Word Cloud For Operations Manager Resumes

This word cloud highlights the important keywords that appear on Operations Manager job descriptions and resumes. The bigger the word, the more frequently it appears on job postings, and the more 'important' it is.

How to use these skills?

Resume bullet points from operations manager resumes.

You should use bullet points to describe your achievements in your Operations Manager resume. Here are sample bullet points to help you get started:

Led the evaluation and selection process for a CRM tool by developing a comparison model, liaising with senior stakeholders and candidate vendors, and running a proof-of-concept

Received Recognition Award for automating booking system, reducing required man-hours by 75%; promoted 6 months ahead of schedule

Refined outsourcing strategy, resulting in increased offshore headcount from 12 to 95 employees and saved $1.2MM

Designed and implemented operational efficiency improvement program for leading UK energy supplier to reduce rate of energy outages by 60% in three years

Proposed and implemented new Employee Incentive program, decreasing employee turnover by over 25%

For more sample bullet points and details on how to write effective bullet points, see our articles on resume bullet points , how to quantify your resume and resume accomplishments .

Frequently Asked Questions on Operations Manager Resumes

What are examples of strong bullet points i can include on my operations manager resume.

Created remote working guidelines that covered 35 employees, leading to higher employee fulfillment and increase division’s performance by 25%. Overhauled and replaced assembly line technical procedures, leading to an increase in productivity by 30% while requiring 50% less staff. Created onboarding documentation that was used to orient 100+ senior hires.

What are the most important skills that an operations manager should include on their resume?

What do hiring managers expect to see on your operations manager resume, other other resumes, director of operations.

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Operations Manager Resume Examples & Guide for 2024

As an Operations Manager , you’re a vital cog that keeps the company running smoothly.

You will face many challenges.

But yet, the first challenge is already here: creating a winning resume.

An operations manager is a serious job that requires a seriously impressive resume. Hiring managers will want to see that you have the necessary skills and experience under your belt, as well as the benefits you will bring to the company.

But don’t be too intermediated. This guide will take you through an easy process that finishes with your very own operations manager resume.

• A job-winning operations manager resume example
• How to write a operations manager resume that gets you invited to interviews
• How to use the latest tips and tricks for an operations manager resume that stands out and highlights your value

Now, before we move on, here’s an operations manager resume sample to spark some inspiration:

Looks good, doesn’t it?! Read on to find out how to create your very own.

Applying for a different position? We've got more resume examples for you:

• Program Manager Resume
• Office Manager Resume
• Business Development Manager Resume
• Project Manager Resume
• Human Resource (HR) Resume

How to Format an Operations Manager Resume

Before you start talking about all of your top achievements, you need to decide on the formatting.

After all, the hiring manager won’t be hiring an operations manager who has a messy, unprofessional resume. 

Currently, the most common resume format for operations managers is the “reverse-chronological” format , which shows your most recent achievements first:

Other resume formats you could try are:

• Functional Resume - This format places a large emphasis on the candidate’s skills, rather than experience. As such, this is the ideal format for those without a wealth of experience or those who have employment gaps.
• Combination Resume - As the name suggests, a combination resume is a mix between “Functional” and “Reverse-Chronological” , which means it focuses both on skills AND work experience. You can use a combination resume if you have a lot of operations work experience or changing industries.

Once you’ve decided on the format, you need to get your resume layout right.

Here’s what we recommend:

• Margins - One-inch margins on all sides
• Font - Pick a resume font that stands out, but not too much. ( Do: Ubuntu, Roboto, etc. Don’t: Comic Sans )
• Font Size - Use a font size of 11-12pt for normal text and 14-16pt for headers
• Line Spacing - Use 1.0 or 1.15 line spacing
• Resume Length - Don’t go over the 1-page limit. Having trouble fitting everything into one page? Check out these one-page resume templates .

Use an Operations Manager Resume Template

Ever used word editor to build a resume? 

Two words: complete pain.

Although Word is good for general documents, when making a resume, you’ll often find yourself playing with the formatting for longer than it take to actually type the contents. 

Then, when you’re finished, you make one change… and BAM! Your entire resume falls apart.

What to Include in an Operations Manager Resume

The main sections in an operations manager resume are…

• Contact Information
• Work Experience

If you want your resume to stand out more, you can also try these optional sections:

• Awards & Certification

Interests & Hobbies

Now, we’re going to go through each of those sections, and explain how to write them.

Not sure which sections to use? Check out our guide to What to Put on a Resume .

How to Write Your Contact Information Correctly

If there’s one thing you need to learn from this guide, it is to not mess up your contact information section . 

Although this section doesn’t require any creative flair, it does require one thing: accuracy.

Do it wrong and you risk the company not being able to contact you!

For your contacts section, include:

• Title - In this case, “Operations Manager”. Make this specific and professional.
• Phone Number – Check this multiple times. One small error can completely blow your chances.
• Email Address - Make sure to use a professional email address ([email protected]), and avoid that email you created back junior school ([email protected]).
• Portfolio Link - Behance, Dribble, or your personal website
• (Optional) Location - Applying for a job abroad? Mention your location.
• David Fakester - Operations Manager. 101-358-6095. [email protected]
• David Fakester - Operations Guru. 101-358-6095. [email protected]]

How to Write an Operations Manager Resume Summary or Objective

Here’s a scary fact - recruiters spend less than 6 seconds looking at each resume. 

Essentially, the recruiter needs to see that you’re good for the job in just a single glance!

This leads us to this question….

What can you do to hook the recruiter the moment they look at your resume?

The answer is simple: use a resume summary or objective.

In short, both resume summary and objective are sections that go on top of your resume, just under the contact information section.

The main difference between the 2 sections is that:

A resume summary is a 2-4 sentence summary of your professional experiences and achievements.

• Detail-orientated operations manager with 12 years of professional experience. At ITX Software, I implemented policy, planning, and strategy to improve turnover by 35% to $2.8million. Passionate about leading operations for Company X, where I can use my skills to improve operations for the benefit of the stakeholders.

A resume objective , on the other hand, is a 2-4 sentence snapshot of your professional goals and aspirations.

• Motivated manufacturing engineering graduate looking for an Operation Manager role at Software Company X. Experience implementing policy, planning, and strategy as part of a team at Engineering Company X. Have a deep understanding of legal documentation, as well as ISO 9001 & ANSI standards.

So, which one do you pick? 

Generally, an operations manager is highly-experience, so a resume summary is best. A resume objective is best for those who have not yet worked as an operations manager.

How to Make Your Operations Manager Work Experience Stand Out

Your work experience is the most important section in your resume

Sure, your skills and education are both important, but nothing shows your value like a wealth of relevant experience.

 Here’s how to structure your work experience section…

• Position name
• Company Name
• Responsibilities & Achievements

Operations Manager

Manufacturing Xcel

01/2013 - 06/2019

• Reduced headcount by 8%, whilst increasing productivity by 23%
• Exceeded gross profit goals for six years in a row
• Developed safety programs for a 60% decrease in accidents
• Grew company market share by 16% in my first year]

As you can see, the example focuses on achievements, instead of daily tasks. This one change will massively separate your resume from the competition.

“Oversaw productivity”

“Reduced headcount by 8%, whilst increasing productivity by 23%”

So, should you do this?

Well, the first statement doesn’t mean much. Sure, you oversaw productivity, but you can’t tell whether you were successful or not.

The second statement is more specific and data-driven. It screams “I’ll be a valuable asset to your company”.

Use Action Words to Make Your Operations Manager Resume POP!

• “Responsible for”
• “Worked in”

I challenge you to find a resume that doesn’t include these words.  

And since your resume needs to stand out, we’d recommend avoiding these words where possible. 

Instead, throw in some power words to emphasis your responsibilities and achievements :

• Conceptualized
• Spearheaded

How to Add a Portfolio to Your Resume

The portfolio section is added is the same way as the education section.

First, create a header named “Portfolio”. Under this header you should link to your website (or Behance / Dribble), and then list the history of your work projects. 

www.jamesneil.com

• Computer Database Client X – Created a computer database system for Client X, which boosted efficiency by 35%
• Management Forum for Client Z – Created a management forum for Client Z, which boosted staff retention and morale]

If you don’t want a whole section for your portfolio, just insert a link to your online portfolio in your contact information section.

How to Correctly List Your Education 

After your experience comes your education.

This is simply a case of listing your education in the following layout: 

• Degree Type & Major
• University Name
• Years Studied
• GPA, Honours, Courses, and anything else you might want to add

B.A. in Manufacturing Engineering

Boston State University

• Relevant Courses: Blueprint Reading, Technical Writing, Industrial Safety, Computer Programs, Manufacturing Tool Design, Manufacturing Process Design and Analysis.

Before we conclude this section, here are some of the most frequent questions we get about education in regards to an operations manager resume (and their answers):

What if I haven’t finished studying?

• Whether you’re still in education or not, you should still mention your degree and all courses. Simply include all of the years studied

Is it worth listing my high school education?

• Only if that is your highest form of education. It’s worth noting that the hiring manager won’t care about your high school education if you have a relevant degree

What goes is listed first, education or experience?

• Work experience goes on top, always. If you don’t have any real experience, then that should go first.

Still have some questions? Check out our guide on how to list education on a resume .

Top 9 Skills for an Operation Manager Resume

When the hiring manager is looking over your resume, they want to see your skills and abilities. 

You see, hiring managers usually have a checklist of required skills. If you don’t list your skills, the hiring manager will likely put your resume straight into the “no” pile!

Need some inspiration?

Here are some of the most common and desirable operations manager skills:

Hard Skills for Operations Manager Resume

• Implementing policy, planning, and strategy
• Overseeing budgeting, reporting, and auditing
• Understanding legal and regulatory documents
• ISO 9001 & ANSI Standards

Soft Skills:

• Communication
• Negotiations 
• Team building
• Stress tolerance
• There’s no way around it, soft skills are incredibly important for an operations manager. However, try not to go overboard when listing them. You see, they have less power in your resume as they are less verifiable.

Looking for a more comprehensive list? Here’s a mega-list of 150+ must-have skills .

Other Resume Sections You Can Include

By now, your resume should really be coming together.

Remember that the #1 goal of your resume is to beat the competition. 

A resume that looks the same as the others simply won’t cut it.

With a competitive job, these following sections could be the deciding factor in whether you or another applicant is hired. 

Awards & Certifications

Did you win a university competition?

Have you completed operations-relevant courses on Coursera?

If you have anything that you’re proud of, definitely mention it inside your resume!

• Improving Communication Skills - Coursera Certificate
• Learning How to Learn - Coursera Certificate 
• Supply Chain Operations - Coursera Certificate

Personal Projects

Are you passionate about all-things operations?

Well, fantastic! That’s exactly what your future place of work wants to hear.

Showing the results of a project is one of best ways to show your passion.

Whether it’s a university class project or a personal side project, the hiring manager would love to know more.

Here is the type of projects you could mention:

• Managing your own small-scale business project
• At university where you managed a team project

Although unlikely to be on the job description, being able to speak multiple languages is a skill that could always come in handy. 

Besides, it’s just impressive, isn’t it?!

As such, add every language that you can speak to your resume (if you have space).

To keep everything organized, split the languages by proficiency:

• Intermediate

Now, you’re going for the job of operations manager, so why are we suggesting you to talk about your interests and hobbies?

Well, it makes you more relatable. 

In a world where applicants are hiding behind their qualifications, don’t be afraid to show your personality. 

Not sure which hobbies & interests are relevant or suitable? We have a guide for that!

Match Your Cover Letter with Your Resume

Oh here we go - more writing! 

But please bear with us, as a cover letter is extremely important . 

Covers letters show the hiring manager that you have a passion for working for this exact company, not any company that will pay you.

By writing a cover letter, you are automatically putting your application to the top of the pile.

The first step to writing a convincing cover letter is to get the structure right. Here’s how to do that:

And here’s what you’d write in each section:

Contact Details

• Your personal contact information, including full name, profession, email, phone number, location, website (or Behance / Dribble).
• Hiring Manager’s Contact Information - Full name, position, location, email

Opening Paragraph

Your introduction should be very strong. If you don’t manage to hook the hiring manager here, chances are, they’re not going to read the rest of it. So, mention:

• The position you’re applying for
• Your experience summary and top achievement

Once you’ve got the hiring manager hooked, you can go through the rest of your background. Some of the points you can mention here are:

• Why you want to work for this specific company
• Anything you know about the company’s culture
• What are your top skills and how are they relevant for the job
• If you’ve worked in similar industries or positions

Closing Paragraph

This is where you:

• Summarize the main points
• Thank the hiring manager for reading
• End with a call to action to continue the dialog, like “I’d love to further discuss how my experience as an X can help the company with Y”

Formal Salutations

Use a formal closing, such as “best regards” or “Sincerely.”

If you’re still not confident, please view your step-by-step guide on how to write a cover letter .

Key Takeaways

So, now you know how to create an operations manager resume that works! 

Now, let’s have a quick rundown:

• Nail the formatting on your operations manager resume. We recommend using the most popular format: reverse-chronological.
• Stand out by using a resume summary or objective
• Try to talk about your work achievements rather than your daily responsibilities.
• Match your operations manager resume with a well-written cover letter.

Suggested Reading:

• 9+ Essential Resume Ideas [to Get Your Next job]
• Use Resume Keywords to Land the Job [880+ Keywords]
• 43+ Resume Tips and Tricks to Land Your Next Job in 2024

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Operations manager CV example

When you’re pursuing roles as an operations manager, it’s essential to have a strong CV that emphasises your marketable skills.

You need to grab recruiters’ attention by displaying your experience in a visually pleasing manner, and highlight your suitability for the roles you are targeting,

This step-by-step guide, which contains an operations manager CV example, will enable you to produce your own eye-catching CV, helping you to land plenty of interviews.

Guide contents

• Structuring and formatting your CV
• Writing your CV profile
• Detailing work experience
• Your education
• Vital skills for an operations manager CV

CV templates 

The above CV example showcases how to display your experience in an enticing manner, showing how you have progressed within your career, and your areas of expertise.

This guide will talk you through how to create your own CV that highlights your applicable experience, exhibiting your suitability for operations manager roles quickly.

Operations Manager CV structure & format

A combination of a well-defined structure and professional formatting is key to appealing to recruiters, and allowing them to digest the information quickly.

Opt for a structure, which assists recruiters to easily navigate your experience, and a format which is simple yet professional.

The infographic below will support you in constructing a distinctive format, detailing which sections you should be incorporating.

Formatting Tips

• Avoid using company logos, headshots or any imagery that distracts recruiters’ attention, these waste valuable space within your CV without adding value
• Keep to a CV length of 2 sides of A4, allowing you to display your suitability, without it becoming tedious to read
• Avoid over-designing your CV with an overwhelming colour pallet or complicated structure and stick to a professional, clear and concise format with a muted colour pallet and sharp font

Structuring your CV

Break up the text within your CV, by setting out a clear structure with separate sections, enabling ease of reading.

Use the below structure when putting together your experience:

• Contact details – Keep your contact information to the top of the page, ensuring you’re easily reachable
• Profile – A short introductory paragraph that documents your most imperative skills, experience and qualifications, revealing your relevancy for operations manager positions
• Work experience / Career history – Record your career history, working backwards from your most recent position
• Education – Document your qualifications specifically those required for operations manager roles
• Interests and hobbies – An optional section that can be used to add further value to your CV

This guide will walk you through how to write each section within your own CV.

CV contact details

Allow recruiters to quickly reach you by making your contact details easily accessible at the top of your CV; including only:

• Phone number (ideally a mobile number)
• Email address
• LinkedIn profile if you have one

Reserve space in your CV by sticking to only the vital information needed by recruiters, removing additional information such as marital status, profile pictures, date of birth or your full address.

Top Tip – include a link to your LinkedIn profile, especially if you have endorsements and testimonials that will be beneficial to your application.

Operations manager CV profile

Begin your CV with an opening paragraph that documents your in-demand operations skills, sector specific experience and qualifications, displaying your aptness to the industry.

Entice recruiters at the top of the page, using 5-10 lines to provide an overview of your experience at first glance.

The profile is intended to be a summary of your CV that hones in on key elements, before you’re able to elaborate further in the rest of your CV.

Use the below tips when producing your personal profile:

• Prior to crafting your profile, research your target roles , enabling you to tailor your skills to them and include vital keywords
• Keep to a length of between 5-10 lines, a short, succinct opening that encourages the reader to probe further into your CV
• Be unique in your descriptions, stand out from the crowd by removing overused or cliché statements that recruiters have read in countless other applications (like “ I am a team player ” etc.)

What to include in your CV profile?

• Previous companies worked for – Have you worked in healthcare, retail, manufacturing or construction? Big or small organisations?
• Level of your experience – Whether you’re starting in your career as an operations manager or are experienced in your field
• Qualifications – Add qualifications that are essential for operations manager role such as business, business management or accountancy degrees
• Tools used – Whether you’ve used project management systems, project schedules or quality control systems
• Types of operations you have run – Have you led multi-million pound global shipping operations? Or niche house building construction operations?

CV profile tip:  If you worry that your spelling and grammar might not be correct, try using our quick-and-easy CV Builder  to eliminate the risk of making mistakes.

Core skills section

Directly underneath your personal profile, add a core skills section that is comprised of two to three columns of bullet points, listing your most sought-after skills.

At first glance, these allow recruiters to see your relevancy for operations manager positions, without having to search through your CV.

Use your sector specific research or the vital skills section below for guidance on what skills to integrate into this section.

Work experience/Career history

Document any work experience in a reverse chronological order, with a focus on your most recent operations experience

Reserve space for your most recent or more applicable experience by shortening your descriptions as you work backwards in your career, giving depth and detail around those positions most pertinent to operations manager roles.

Structuring your roles

Break up your role descriptions, allowing recruiters to clearly identify your related experience and the value add you had within your previous posts.

Use the below structure, breaking your role descriptions into these three segments.

Provide context to recruiters by giving an overview of your position, the company you worked for and even the department you were part of.

“Working for a retailer as an operations manager, pushing operational improvements, maximising value and working in line with budgetary requirements.”

Key responsibilities

Bullet point your key duties, displaying any project involvement or any significant relationships you built within your role.

• Negotiating contracts, ensuring the best service is provided, in line with agreed SLAs
• Establishing department goals and implementing strategies to meet these objectives

Key achievements

Showcase the value you had within each of your previous positions by giving examples of your accomplishments, adding figures or facts to validate these examples.

• Maximised profit margins by reducing labour spend by 10%

Record any qualifications you’ve achieved, commencing with those required as an operations manager, adding additional qualifications if you’ve room.

Look to include qualifications such as degrees in business management, accountancy or operations management.

If applicable, also consider relevant courses in human resources, finance, and information technology or business management principles which are all sought-after areas of expertise within this role.

Interests and hobbies

An added section of your CV, which unlike other areas is not mandatory and should only be included if your interests support recruiters in the decision making process.

Avoid cliché hobbies like eating out , and consider how your hobbies could represent your capability of the core skills needed in the industry.

For example, being a captain within a sporting team could showcase your leadership ability and how you’ve dealt with conflict and built relationships within a team.

Essential skills for operations manager CV

It’s key to document your core skills throughout your CV, tailoring these to the industry you’re pursuing.

Look to include the below strengths within your operations manager CV:

Process Improvement – analysing process workflows and executing changes in supply chain

Budget Management – implement and work towards defined budgets, including labour costs or scheduling expenditures

Understanding of Regulations – knowledge of compliance legislation as well as health and safety processes, role modelling these policies and procedures

Business Negotiation – negotiating with suppliers and contractors, managing effective relationships to secure the best service

Writing your operations manager CV

Producing an attention grabbing CV is all about displaying your imperative experience and core skills in a visually pleasing and enticing manner.

Understanding the importance of a clear and professional structure is vital to assisting you in standing out from the crowd.

Use this guide to generate a CV that is both aesthetically pleasing and structured in a way that enables recruiters to see your potential, helping you secure your dream career.

G ood luck in your next application!

Operations Manager Resume Summary Examples

Operations Manager Resume Summary Example #1

A highly motivated and results-driven professional with extensive experience in managing and mentoring a vast range of operational departments. Ability to lead teams and coordinate innovations, as well as recognized to troubleshoot problems through detailed analysis and intelligent solutions.

• Our guide on how to write a resume summary .
• Our detailed Operations Manager resume examples and guide.

Operations Manager Resume Summary Example #2

Progressive operations manager and effective leader who insists on using proven methods and cutting-edge technology to cut costs, streamline operations, and increase productivity. Able to formulate strategies and implement effective strategies in areas ranging from business development, operational planning, and financial administration.

Operations Manager Resume Summary Example #3

Dynamic and progressive team leader with strong communication skills and a proven competency for relationship building and first-rate customer relationships. Excellent organizational and time management skills. Ability to understand the complexities of tasks, change priorities, and meet deadlines. Inspire others to take action; change perspectives to present approaches by contributing to projects that deliver commercial value through strong execution on cost-efficiency and operational improvements.

Operations Manager Resume Summary Example #4

Operations management professional with impeccable communication, teamwork, interpersonal, and impactful coherence finding accountable, demanding, and strategic critical avenues in growth-focused organizations where my domain experience can be channeled significantly cascading measurable contribution to the overall performance of the company.

Operations Manager Resume Summary Example #5

Used extensive training and experience in industrial automation to sell innovative, custom solutions, displacing strongly entrenched competition and solving thorny customer problems. Deep knowledge of PLC and DCS systems has allowed me to train distribution sales forces and multiple sales volumes with high-tech end users.

Operations Manager Resume Summary Example #6

I am a professional leader with more than 12 years experience in delivering happiness to clients and profit to employers who trusted my talent, skills and experience.

Operations Manager Resume Summary Example #7

Track record of 19 years experience in creating business relationships, organization structures, devising motivational schemes, establishing standards & driving target-oriented continuous improvements, LeanDigital Transformation, facilitating agile, cost-efficient, state-of-the-art manufacturing systems and processes;through communication interface & negotiation by demonstrating analytical evidence, problem-solving & design thinking capabilities.

Operations Manager Resume Summary Example #8

Solid high-level understanding of technical concepts across a number of cloud services/products incl. IAAS, PAAS, Cloud Security, Penetration testing, Networking, MDM, Identity, Data & Data Governance, AI & ML, M365, BCDR. Experience working in highly regulated environments and frameworks incl. GDPR, PCI, NIST, HIPAA, NERC.

Operations Manager Resume Summary Example #9

I enjoy working alongside team members to unlock value, accelerate revenue growth and serve clients. Whether it’s engaging the market with new solutions and revenue growth strategies or optimizing enablement, delivery, and workflows, I'm inspired by innovation, agile thinking. I enjoy working with companies that have strong values, a service mentality, and a willingness to go where our clients and the ongoing market transformation need us to be.

Operations Manager Resume Summary Example #10

I am an IT delivery leader specializing in strategic & technology oriented change programs. My career includes successful stints related to product development, operations and consulting for clients in industries as diverse as Retail, Telecom, Financial Services and Public Services.

Operations Manager Resume Summary Example #11

Advanced Data Operations Manager with 13 years of experience in the grocery retail industry and a proven track record of achievement. A data systems person to my core, the type that thrives when given the opportunity to assess complex processes and restructure them to improve efficiency.

Operations Manager Resume Summary Example #12

Accomplished Operations Management professional in the Marine and Offshore Energy Industry offering over 10+ years of project management and execution experience. Driven personality and self-starter, who is able to manage teams in a respectful, but persuasive manner. A great eye for detail, whilst maintaining focus on the overall project.

Operations Manager Resume Summary Example #13

Experienced downstream Operations Manager with 15+ years of experience in the Oil & Gas industry, complete with a comprehensive background in drilling and well intervention operations. Solid sales and commercial acumen.

Operations Manager Resume Summary Example #14

As an empathetic leader and a lover of systems and technology, I've combined my strengths to enhance conflict resolution and promote better planning to organizations through the use of their systems.

Operations Manager Resume Summary Example #15

Energetic and goal-driven manager in events and workforce operations with over 10+ years of managerial experience in training, planning and leading teams to complete projects.

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5 Operations Manager Cover Letter Examples for 2024

• Operations Manager (OM) Cover Letter
• Assistant Manager of Operations
• Business OM
• Write Your OM Cover Letter

As an operations manager, you analyze how a business’ day-to-day activities impact its overall efficiency and profitability—and you’re looking for opportunities to improve. Your  job skills  cover everything from streamlining production schedules to collaborating across departments to ensure everyone functions in sync with the business plan. 

You’ll also analyze KPIs and compare them against existing goal-driven infrastructures to optimize wherever possible. The role alsofurther involves employee evaluation and collaboration with HR to ensure everyone’s on their quickest path to success.

What you probably  don’t  like doing is spending time  writing a cover letter to complement your operations manager resume . That’s why we’ve put together our five operations manager cover letter samples with an outline and tips, so you’ll be ready to roll.

Operations Manager Cover Letter Example

USE THIS TEMPLATE

Microsoft Word

Google Docs

Block Format

Why this cover letter works

• Ensure the company will remember you personally and dive into the qualifications that make you a person worth considering for the operations manager role.
• Not every place supplies so many details in the job ad that you can reference to highlight your fit. So, research the company and look for current obstacles that match your past accomplishments when writing your operations manager cover letter.

Level up your cover letter game

Relax! We’ll do the heavy lifiting to write your cover letter in seconds.

Assistant Manager of Operations Cover Letter Example

• An outstanding example is how Elin incorporates the hiring company’s mission into her career aspirations. This approach doesn’t emphasize your interest in the role. It also shows how you see your future growing alongside the company— a powerful way to resonate with the hiring manager.

Sales Operations Manager Cover Letter Example

• You could brag, not arrogantly though, how you ramped up the annual sales in a specific company by probably a solid $657,000+ or led a team to surpass the sales target, possibly by 78%. And don’t just use percentages. Dollar amounts can be persuasive.

Business Operations Manager Cover Letter Example

• Personality is vital when establishing a link to the company. The reader is more likely to remember you if you quickly offer skills pulled explicitly from the job description.
• If the job description is dry, research the company website. If that’s sparse, find other reputable sources about what the company has accomplished or what it cares about to give you material to work with for your business operations manager cover letter.

Senior Operations Manager Cover Letter Example

• If you lack a concise personal anecdote to connect yourself with the company, then using personality, imagery, and a clear understanding of the company’s objectives can be just as effective in your senior operations manager cover letter.
• Observe indicators of company culture as you write your cover letter. This job ad’s tone is more conversational, so it’s wise to mirror it and reference interpersonal connections.
• A little research will help you find similar opportunities for personal alignment!

Operations Manager Resume

Need a resume to pair with your operations manager cover letter?

or download as PDF

Stand Out with Your Operations Manager Cover Letter

Your cover letter is your personal introduction and should showcase the facets of who you are that make you a fantastic match for the operations manager role. Research the company and its current obstacles, go beyond your resume, and revise as many times as possible to nail your ideal message and tone.

Tip 1: Learn all you can about the company and its needs

Way too many cover letters get tossed aside with a yawn. They’re too generic. What company were they even written for? Do your homework and research the company to avoid leaving your reader wondering whether you even care about the role. 

When writing a cover letter , seek out mission statements and objectives to mirror in your letter. Keep an eye on company culture, too: Would they prefer heartfelt anecdotes or technical, succinct descriptions of hard skills that will solve their current challenges?

And, really—you can’t read that job description enough! The job ad is a mine of information about what the company wants; plenty of relevant skills are bound to match some of yours. Look for areas of overlap between yourself and the company, so you can reference them and demonstrate alignment with the company’s current needs.

Tip 2: Avoid repeating your resume

Like your  operations manager resume , your cover letter should be only a page. Resumes are engineered to save space and to immediately lay as many of your cards out on the table as you can. But your cover letter is meant to go beyond your bullet points and show not only what you did but how your actions left a positive impact on your surroundings.

Once you’ve filled in your  resume outline , look your bullet points over to find your absolute best achievements—the ones that come with stories of how you improved people’s lives through your role as an operations manager. For instance: 

• Did you save your previous company a lot of money, enabling them to help more customers? 
• How about the time you completely revamped the communication system between care providers and their patients?
• Maybe you dramatically improved team efficiency in an impressive variety of departments—make sure you mention it!

Tip 3: Presentation is everything

While establishing a well-researched connection with the company and describing relevant accomplishments are excellent steps, you’re not done yet!

Since you don’t have space to waste on your single-page cover letter, handle each fork in the road with care. Don’t hesitate to write several versions of a sentence or paragraph and compare them against the job description and company site. Which one best matches the company culture and tone?

Don’t hesitate to write several versions of a sentence or paragraph and compare them against the job description and company site.

Never underestimate the power of rewriting, revising, and editing. Typos and mistakes have no place in your cover letter, so pay careful attention to your overall message.

How can you best phrase each paragraph to  show  “This person knows what they’re talking about?” After all, your role focuses on assessing all aspects of a business strategy and then streamlining it to everyone’s highest advantage—do the same for yourself with your cover letter.

If you feel like you’re going in circles, don’t get discouraged. Take a break, then re-read the job description and company’s about page before returning to your cover letter with fresh eyes. The effort and time will all be worth it when you get that interview.

Outline Your Operations Manager Cover Letter for Success

Now that you’ve seen our three operations manager cover letter examples, let’s dig into the specifics with a cover letter outline. We’ll break down each element of operations manager cover letters, so you have some handy tips to use while starting your own.

How to start an operations manager cover letter

Your contact info:  Add your name, address, phone number, and email (alongside your LinkedIn or any other professional social media) if you use a cover letter template. 

• Formatting : Leave your name out of your address if you use a block format.

664 Fictional Street Libertyville, IL 60048 (123) 456-7890 

Date:  The date should reflect the exact submission date for your application materials. 

• Formatting : Write out the full date, e.g., February 1, 2023.

Inside address:  The inside address is just the address to whom you’re sending your cover letter. Make sure you research their name, include it, and then follow up with their company role and address.

Micayla Handley, Hiring Manager Ferguson  5722 49th Street Maspeth, NY 11378

• Formatting : Each part of the address should go on a new line—double space between the inside address and your greeting.

Greeting:  Also referred to as the salutation, this is essentially the “handshake” of your cover letter and your chance to make a good first impression. Do whatever research it takes to find the recipient’s name and use it—just don’t use boring, dated terms like “Dear Hiring Manager.”

Dear Ms. Scott: Dear Ms. Handley,

• Formatting : Generally, you should default to a colon instead of a comma since this looks more professional. But if the company culture is more quirky or informal, a comma works.

How to write your operations manager cover letter

Body:  The body of your operations manager cover letter will be three or four paragraphs demonstrating your interest in the role, qualifications, and enthusiasm for future contact and discussion.

• Formatting : Keep body text single-spaced but double-spaced between paragraphs.

Opening paragraph:  If you only had a dollar for every generic cover letter opener out there, you’d be seeking an operations manager role for fun instead of for the income! Take a look at these opening paragraph examples and see how they compare.

I know lots of people get sick, so it’s a good thing to help them. I’ve managed all kinds of projects, so I think the next step up for me is to work as your operations manager.

Why It’s Bad:  It could be worse, but it definitely doesn’t offer anything specific. In fact, it sounds somewhat self-serving and offers no qualifications whatsoever.

After witnessing the turbulent childhood of my chronically ill nephew, I can say with the utmost confidence that I deeply understand the value of excellent patient care. I would love to help further Medsien’s vision of improving care for all with my team-building and communication skills, confidence in uncertainty, and ability to roll up my sleeves to provide superior chronic care management services as your operations manager.

Why It’s Good:  Between the personal link to the company’s mission of chronic care, the outright reference to its mission statement, and all the related skills listed in between, this opening paragraph is awesome. The skills also tie directly into the job description, showing that the applicant has done their homework and knows what they’re talking about.

Paragraphs 2-3:  Now’s the time to make good on the claims you laid out in your stunning opening paragraph. You don’t have room to ramble, so focus each of your paragraphs on a single, clear accomplishment. You might mention an especially prestigious project you worked on or an innovative project coordination plan that revolutionized how your former company still does business today. Use only the most relevant metrics to substantiate your examples.

Additionally, I gained ample experience driving the change-management process at Meridian, developing business plans to simplify and standardize business processes across 4 departments to ultimately result in an 18% improvement in online education platform performance. This boost in performance, combined with my determination to negotiate with vendors, saved Meridian $1.4M in one year

Why It’s Good:  This applicant nails it by highlighting personal and company growth, describing achievements, and backing them with solid metrics. The candidate also provides just the right amount of detail.

Closing paragraph:  Now’s the time to sign off with style, summarizing how you align with the needs expressed in the job description and the company values displayed on the company site. Work in a few more of your high points to reinforce your qualifications, and end with a call to action that invites further discussion.

Can’t wait to hear back from you. Ferguson seems great, don’t hesitate to ask me for more info.

Why It’s Bad:  Again, the wording here could be worse, but it’s far too informal. The last sentence also lacks enthusiasm (not to mention that it’s a fragment)—it sounds like the apathetic applicant only put it there because they had to.

I’m incredibly excited about the opportunity to work for North America’s leading value-added distributor and help streamline the company’s policies, production strategies, and employee efficiency in ordering and distributing materials. I’d appreciate the chance to share more information on how the people-focused environment at Ferguson would bring out the best in my qualifying managerial and data integration skills as your senior operations manager.

Why It’s Good:  Leading with phrasing about the distributor echoed from the company site is a smart move, and closing a powerful list of relevant skills only makes it better. Even the call to action references the company culture.

How to end an operations manager cover letter

Signature:  If you didn’t thank the reader for their time in your closing paragraph, make sure you do so now. Then, add a professional close and always use your real name.

Thank you for your time,   

Sabrina Johnson

• Formatting : If you’re offering hard copies of your operations manager cover letter, quadruple space to sign your name by hand in blue/black ink.

Enclosure(s):  This important piece signals that there’s more material to review after your cover letter. Operations managers should, of course, include their resumes as well as any required application forms and professional letters of recommendation. 

Enclosures:  Resume Application Letter of Recommendation Certified Business Professional (CBP) Certification

• Formatting : Make sure you use the proper singular or plural form of “enclosure,” depending on how many items you include.

Next Steps after Your Operations Manager Cover Letter

Congrats for making it this far! One thing, though: Your operations manager cover letter isn’t the only thing you’ll need to present. It’s time to get your resume in top shape so that everything is impressive and packaged together.

It’s easier to write your cover letter after writing and  formatting your resume . Remember that once you have all your key points assembled, it’ll help you get into the headspace you need to make your cover letter outstanding.

If you’ve already got an old resume that could use some dusting off, upload it to our  easy resume builder  or add the contents to some of our  modern resume templates  just like the one below to start polishing.

No matter what stage you’re at with your resume and cover letter, we offer tons of resources, so you can dazzle your potential employers and get the phone call or email you’ve been waiting for in 2024!

Operations managers may apply for several industries and roles, so specifying each unique position is crucial. For instance, the needs of a sales operations manager will be different than an IT operations manager. Ideally, you want to clearly state the specific position you are applying for and the company’s name while highlighting critical skills in the operations manager job post . For instance, you may list lead generation for the sales operations manager job or IT asset management for the IT operations manager position.

A good way to address a transition can be by touching on your passion for the industry of the company you’re applying to and how your skills will apply to their needs. For instance, if you’re switching to the healthcare industry, you could explain how you want to apply your supply chain management skills to help create more affordable healthcare solutions and how you’re passionate about the idea of your decisions benefiting the well-being of others.

If you’re trying to grow your career within a company by moving up from an operations analyst or assistant operations manager position, you should use your experience and knowledge within the company to your advantage. Emphasize your impact, like boosting production or exceeding sales targets, and state why you believe moving into a role with more ownership will allow you to do even more for your company.

Top 17 Operations Manager Resume Objective Examples

Updated July 10, 2023 14 min read

A resume objective is a concise, succinct statement that appears at the top of your resume, highlighting your career goals and how you can achieve them in the position you are applying for. When writing an objective for an operations manager position, it is important to focus on the skills and experience you have that make you a great fit for this role. For example, mention any specific qualifications such as a degree in business management or relevant experience in the industry. Additionally, emphasize your ability to effectively manage teams, lead projects and ensure operational efficiency. Be sure to include keywords from the job description so that employers can quickly identify your qualifications. Examples of objectives for an operations manager role could include: “Experienced operations manager seeking to leverage extensive background in project management and team leadership to drive operational excellence at XYZ company” or “Highly organized professional with 10+ years' experience leading logistics operations aiming to utilize expertise in supply chain management and process improvement at ABC company.”

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Top 17 Operations Manager Resume Objective Samples

• To leverage my 5+ years of experience in operations management to successfully lead and manage teams to achieve organizational objectives.
• To utilize my knowledge and skills in operations management to help increase efficiency, reduce costs, and improve overall performance.
• To apply my expertise in process optimization and problem solving to streamline operations and ensure customer satisfaction.
• To contribute my knowledge of industry best practices, project management, and team building to drive successful outcomes.
• To provide leadership that ensures the highest standards of quality are met while meeting deadlines and staying within budget.
• To use my strong communication skills to foster collaboration between departments for smooth operational flow.
• To employ my strategic planning abilities to develop effective processes that will maximize productivity and profitability.
• To bring a proven track record of success in developing operational strategies that drive growth and innovation.
• Seeking an opportunity as an Operations Manager where I can utilize my extensive experience in managing projects, personnel, resources, and budgets.
• Looking for a position as an Operations Manager where I can apply my expertise in process improvement, cost reduction initiatives, and customer service excellence.
• Aiming to join a dynamic organization as an Operations Manager where I can utilize my exceptional organizational skills to ensure efficient operations.
• Aspiring to work as an Operations Manager where I can make use of my excellent problem-solving abilities to identify areas for improvement and implement solutions accordingly.
• Seeking a challenging role as an Operations Manager where I can contribute towards achieving organizational goals through effective resource utilization strategies.
• Desiring a position as an Operations Manager where I can leverage my knowledge of Six Sigma principles for continuous process improvement initiatives.
• Applying for the role of Operations Manager with the aim of utilizing my experience in developing policies & procedures that will ensure compliance with regulatory requirements.
• Eager to join a progressive organization as an Operations Manager wherein I can put into practice my ability to motivate teams towards achieving common goals & objectives efficiently & effectively.
• Looking forward to working as an Operations Manager so that I may employ my strong interpersonal skills & technical know-how towards optimizing business processes & improving customer satisfaction levels

How to Write an Operations Manager Resume Objective

A resume objective is an important part of any operations manager resume. It is the first thing a hiring manager reads, and it should give them an idea of what you can bring to the company. As an operations manager, your objective should demonstrate your ability to manage teams, lead projects, and ensure that business objectives are met. Here are some tips for writing a strong operations manager resume objective.

Begin by introducing yourself and stating your level of experience in the field. This will give the hiring manager a sense of who you are and what you bring to the table. For example: “Experienced operations manager with 8+ years in project management, team leadership, and process optimization”.

Next, highlight your key skills and qualifications that make you ideal for this particular position. Be specific about how these skills have helped you succeed in similar roles in the past. For example: “Proven ability to lead high-performing teams and drive successful projects through to completion” or “Expertise in streamlining processes to increase efficiency while reducing costs”.

Finally, provide a brief statement about why you want this job and what value you can add to the organization if hired. This will show that you have done your research on the company and understand their goals. For example: “Seeking to leverage my expertise in process optimization and team leadership to contribute towards achieving [Company Name]'s mission".

By following these tips, you can create an effective operations manager resume objective that will help you stand out among other applicants vying for the same position. With a strong objective statement, hiring managers will take notice of your qualifications and be more likely to consider your application further.

Related : What does an Operations Manager do?

Key Skills to Highlight in Your Operations Manager Resume Objective

As an Operations Manager, your role is pivotal in ensuring the smooth running of a company's daily operations. Therefore, your resume should not only reflect your past accomplishments but also emphasize the specific skills that make you a strong candidate for this position. The objective section of your resume provides an opportunity to highlight these key skills right at the beginning, capturing the attention of potential employers from the outset. In this section, we will discuss some of the most important skills you should consider featuring in your Operations Manager resume objective.

1. Process Optimization

An Operations Manager is responsible for overseeing and improving the daily operations of a company. This includes managing resources, developing strategies to increase productivity, and ensuring that operations are carried out efficiently. Process Optimization is a crucial skill for this role because it involves streamlining processes to make them more efficient and effective. This can lead to cost savings, improved customer satisfaction, and increased profitability for the company. Including this skill in a resume objective shows potential employers that the candidate has the ability to analyze and improve operational processes, which is key to successful operations management.

2. Inventory Management

An Operations Manager often oversees the organization's supply chain, production, and distribution processes. Inventory management is a crucial skill in this role as it involves managing stock levels, ordering supplies, reducing waste, and ensuring goods are in the right place at the right time. This can help improve efficiency, reduce costs, and increase customer satisfaction. Therefore, showcasing this skill in a resume objective can demonstrate to potential employers that you are capable of effectively managing resources and improving operational performance.

3. Risk Assessment

An Operations Manager is responsible for overseeing and directing the day-to-day activities of a company. This involves making crucial decisions that can significantly impact the organization's operations. Risk assessment is a critical skill for this role because it enables the manager to identify potential threats or challenges that could hinder the achievement of organizational goals. By accurately assessing risks, an Operations Manager can develop effective strategies and contingency plans to mitigate these risks, ensuring smooth operations and business continuity. Therefore, highlighting risk assessment skills in a resume objective can demonstrate a candidate's ability to manage uncertainties effectively, contributing to the company's stability and growth.

4. Quality Assurance

An Operations Manager is responsible for overseeing and ensuring the efficiency of business operations. Quality Assurance is a crucial skill for this role as it involves monitoring and improving the quality of products or services provided by the company. This can lead to customer satisfaction, cost savings, and overall business improvement. By including Quality Assurance in a resume objective, it shows potential employers that the candidate has the ability to maintain high standards, implement effective quality control processes, and drive continuous improvements within the organization.

5. Lean Manufacturing

Lean Manufacturing is a systematic method for waste minimization within a manufacturing system without sacrificing productivity. As an Operations Manager, having this skill indicates that you can effectively streamline processes to increase efficiency and reduce costs, leading to higher profitability. This skill is crucial in the objective statement of a resume as it shows potential employers your ability to improve their operations and contribute significantly to their bottom line.

6. Six Sigma

Six Sigma is a set of techniques and tools for process improvement. As an Operations Manager, having Six Sigma skills shows that you are capable of identifying defects or errors in a business process and eliminating them to improve overall efficiency and quality. This skill is crucial for the resume objective as it directly aligns with the primary responsibilities of an operations manager - to ensure smooth and efficient business operations. It also demonstrates your ability to lead and manage quality control initiatives, which can significantly enhance productivity, profitability, and customer satisfaction.

7. Supply Chain Management

An Operations Manager is often responsible for overseeing the supply chain processes within a company. This includes planning, implementing, and monitoring the overall supply chain strategy to maximize efficiency and productivity. Therefore, having skills in Supply Chain Management is crucial as it demonstrates the ability to manage and optimize these processes. It also shows an understanding of how to effectively coordinate with different departments, suppliers, and clients to ensure smooth operations. Furthermore, this skill can help in reducing costs, improving quality, and meeting customer demands on time - all key objectives for an Operations Manager.

8. ERP Systems (e.g., SAP)

An Operations Manager with proficiency in ERP Systems such as SAP is highly desirable because these systems are crucial for managing various business operations including procurement, project management, accounting, and customer service. A strong understanding of these systems can lead to improved efficiency, accuracy, and productivity within the organization. Including this skill in a resume objective can demonstrate an applicant's ability to effectively manage and optimize business processes.

9. Project Management (e.g., PMP)

Project management skills are vital for an Operations Manager as they are responsible for planning, directing, and coordinating all operational activities within the company. They must be able to manage multiple projects simultaneously, ensuring that each one is progressing on schedule and within budget. This requires excellent organizational abilities, attention to detail, and the capacity to solve problems quickly and effectively. A certification such as PMP (Project Management Professional) demonstrates a high level of proficiency in these areas and can significantly enhance the credibility of a resume objective.

10. Data Analysis (e.g., Excel)

An Operations Manager often needs to analyze data to make informed decisions about business operations and processes. This involves understanding trends, forecasting future needs, and identifying areas for improvement or efficiency. Proficiency in data analysis tools like Excel demonstrates the ability to handle complex information, draw insights from it, and use these insights to drive strategic decision-making. Including this skill in a resume objective shows potential employers that the candidate is capable of effectively managing and optimizing business operations based on data-driven insights.

In conclusion, the objective section of your Operations Manager resume is a crucial platform to showcase your key skills. It's important to remember that this section should not only reflect your abilities and experience but also align with the specific requirements of the role you are applying for. Tailoring your resume to each job application can significantly increase your chances of landing an interview. Highlighting your most relevant and impressive skills in a clear, concise manner will help potential employers quickly recognize your qualifications and potential value to their organization.

Related : Operations Manager Skills: Definition and Examples

Common Mistakes When Writing an Operations Manager Resume Objective

When writing an operations manager resume objective, there are several common mistakes that can be avoided. The most important thing to remember when crafting your objective is to make sure that it is clear and concise. An overly long or vague objective can quickly turn off potential employers and leave them with a negative impression of you as a job candidate.

One mistake often made by job seekers is to use language that is too general in their objectives. A generic phrase such as “seeking a position in operations management” does not tell the employer anything about your qualifications or the value you can bring to the company. Instead, try to focus on specific skills and experience that make you an ideal fit for the role. Additionally, avoid using clichés or buzzwords such as “results-oriented” or “self-motivated” as they do not add any real value to your objective.

Another mistake often seen in resumes is listing too much information in the objective section. This can overwhelm employers and make it difficult for them to quickly identify what makes you a good candidate for the position. Aim to keep your objectives succinct and only include relevant information such as years of experience, key accomplishments, and professional certifications or qualifications.

Finally, do not forget to proofread your resume before submitting it for review. Typos or grammar errors can give employers an unfavorable view of your attention to detail and professionalism, so always double-check your work before sending it off!

By avoiding these common mistakes when writing an operations manager resume objective, you can increase your chances of standing out from other candidates and landing an interview with a potential employer. Make sure that your objectives are clear, specific, and free from typos for the best results!

Related : Operations Manager Resume Examples

A right resume objective for an operations manager should focus on the applicant's qualifications and what they can bring to the role, while a wrong resume objective would be vague, overly general, and not tailored to the specific job.

Editorial staff

Brenna Goyette

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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