resume summary for office receptionist

How to Write a Receptionist Resume Summary with Samples

To secure a receptionist position, you’ll need a compelling resume with a strong summary that highlights your most relevant qualifications and accomplishments. As the first point of contact for many internal and external clients, receptionists must be organized, personable and proficient in both written and verbal communication. This article explains how to write an effective receptionist resume summary with samples provided.

What is a resume summary?

A resume summary is a brief summary of your work experience and everything you can offer to the position you’re applying for, covered in just one or two sentences. Also known as a professional summary, this section should provide a clear idea of what your resume demonstrates regarding your previous experience and developed skills. 

When writing your resume summary, you should consider the key qualifications listed in the job description and tailor your summary to include the qualifications you have that match what the employer is looking for in a candidate. This can ensure you use this brief section to discuss the ways in which your experience and skills can benefit their office.

Receptionist resume summary examples

Here are some examples that showcase the features you should include in your receptionist resume summary:

‘Friendly and organized receptionist with exceptional customer service skills in both written and verbal communication. Fluent in English and Spanish composition.’

This example highlights all the most important skills necessary for a receptionist to excel in an entry-level role.

‘Receptionist with over seven years of experience in both the public and private sectors. Highly organized and self-motivated with a diplomatic personality and adept at managing stressful situations and sensitive materials.’

This summary describes a receptionist who is more experienced. Because they have so many years on the job, mentioning any relevant education achievements is generally less important than the job experience itself. 

‘Enthusiastic receptionist with four years of hands-on experience providing front-desk service for a major corporation. Highly personable multitasker capable of answering phone calls, guiding visitors and maintaining general office security in accordance with established procedures.’

This summary describes a receptionist applying for a position that’s likely high-level with a lot of activity in a fast-paced office environment. Multitasking is a common skill required for receptionists, so highlighting it in your summary can be useful.

‘Highly trained receptionist with 10 years of experience working various front-desk positions, excelling in those reliant on digital record-keeping systems and efficient filing using state-of-the-art software.’

If you’re a career receptionist looking for a new position, consider writing a resume summary similar to this one. Not only does it show extensive experience, but it demonstrates variety, adaptability and technical experience. 

‘Receptionist with three years of experience in a fast-paced corporate environment. Competent at data entry and word processing with a 90 wpm typing speed, in addition to scheduling appointments and greeting clients.’

This summary is best suited for a receptionist looking for a position at a fast-paced company that’s looking for a lot of work to be done in the shortest amount of time possible. The summary highlights speed as a central skill.

‘Versatile receptionist with a friendly telephone manner and exceptional written and verbal communication skills. Customer-focused with creative problem-solving skills suitable for supply management and customer service.’

If the position you’re applying for involves a wide variety of tasks to perform as a receptionist, consider a summary like this one. It highlights several different responsibilities as well as the necessary skills to excel in all of them.

‘Reliable receptionist with the communication and organizational skills necessary to serve as the first point of contact and to manage general administrative tasks. Experienced with complex filing systems, both physical and digital, in addition to scheduling and supply management.’

This summary sample is useful for a receptionist position at a company that values organization and image. If you’re applying for a company in which the receptionist has to keep track of an excessive amount of data or has to greet a lot of visitors, a summary like this that showcases service and record-keeping is ideal.

‘Adaptable receptionist with experience in a wide variety of industries and a history of success in providing premier customer service. Effectively manages general office administration and adept at digital record-keeping and scheduling using applications like MS Office and QuickBooks.’

If you’re applying for a tech company receptionist position, it’s always beneficial to highlight your technical proficiencies. This sample specifies, by name, two common programs receptionists have to use, in addition to highlighting work experience.

‘Focused and passionate receptionist with extensive experience in conflict resolution in a variety of situations. Proficient in detail-oriented medical record-keeping software and Microsoft Office programs.’

This summary indicates that the applicant is uniquely suited to be a receptionist at a medical facility by highlighting their experience with relevant software and conflict resolution skills.

‘Friendly receptionist fluent in both English and Spanish with exceptional verbal and written communication skills. Customer-service oriented with extensive experience in correspondence composition.’

The receptionist in this summary indicates that they have extensive experience with positions that interact with diverse customers who speak various languages. Relevant skills are also stated.

‘Efficient and detail-oriented front desk receptionist with exceptional guest service skills. Skilled in POS terminal use and commended by guests with a 99% approval rating on average. Fluent in English and Spanish.’

This summary is effective for a hospitality receptionist position. It not only demonstrates expertise with guest services but also with additional skills like POS terminal operation and bilingualism.

‘Award-winning receptionist with four years of experience as a hotel front desk clerk at a busy 5-star property seeking to leverage customer service skills to enhance the guest experience at your prestigious hotel.’

This summary is focused on highlighting accomplishments, and that’s useful when applying for competitive receptionist positions with higher barriers of entry such as front desk agents at an upscale hotel.

When you keep your receptionist resume summary similar to these samples with all the necessary features, you’ll be in a much better position to have a resume that stands out from the rest.

Receptionist Resume Sample for 2024 [Job Description, Skills & Tips]

A receptionist does much more than welcome, greet, and direct a company’s guests or clients. 

The job includes maintaining the security and telecommunications systems, providing information to customers by answering or redirecting their inquiries, and offering administrative support within the company, among others. 

As such, it’s not surprising at all if you’re stuck trying to put all that effectively on your receptionist resume. 

Fortunately, though, with the right guidance, writing an impactful receptionist resume can be easy, and we’re here to help!

Read our article to learn all you need to know about writing a receptionist resume! Here’s exactly what we’ll cover: 

• Receptionist Resume Example (Better Than 9 Out of 10 Examples)

8-Step Guide to Write Your Receptionist Resume

• 20+ In-Demand Skills to Put on Your Receptionist Resume

So let’s get to it! 

Receptionist Resume Example (to Inspire You)

Not sure where to start with your resume? Reviewing a receptionist resume example is a good start!

The resume example above does everything right, including: 

• Follows the chronological format. As the most popular format among recruiters worldwide, the chronological resume format is the way to go.
• Has a memorable resume profile. To show the recruiter they’re relevant as an applicant, the candidate has written a captivating resume summary. 
• Includes professional contact details. In addition to the must-have contact details, the receptionist resume example above also lists the applicant’s LinkedIn and Skype handles.
• Lists quantifiable achievements. The candidate has built a work experience section that focuses on achievements to stand out from other applicants. 
• Has a short education section. With plenty of work experience to show for, the receptionist resume example keeps their education section short. 
• Includes relevant skills. The candidate doesn’t list every skill under the sun, but only the ones that are relevant to the position. 
• Uses optional resume sections the right way. By adding their certificates and languages, the candidate has even better chances at standing out from the competition.
• Is based on a well-designed resume template . To avoid the hassle of building their resume from scratch, the receptionist resume example above was built using a plug-and-play template.   

Inspired by the receptionist resume example above?

Now it’s time to write yours! Below, we’ll walk you through the 8 essential steps for creating an effective receptionist resume, starting with:

#1. Choose the Right Format and Layout

When it comes to resumes, the structure is everything. 

You can be an amazing professional and you still won’t stand much chance if:

• Your resume sections are all out of order.
• Your resume is very hard to follow because of a messy structure.
• The resume looks unprofessional because you picked the wrong font . 

So, before you can start filling out the contents of your receptionist resume, you’ve got to first make sure its format and layout are just right.

When it comes to your resume format, the choice is quite easy. 

Out of the three resume formats ( chronological , functional (also known as skills-based), and combination ) you should go for the chronological resume format . It’s the most popular among recruiters everywhere in the world and successfully highlights your skills and achievements by putting your most recent work experience first. 

Here’s what it looks like: 

Now, when it comes to the layout, you’ll have to keep a few more things in mind:

• Keep your resume short. Unless you have 10+ years of experience, a 1-page resume is your best bet that recruiters will go through your entire resume. After all, they receive hundreds of applications daily—they don’t have time to read your resume if it’s the same length as a short novella. 
• Picking the right font size and style. Go for 11-12 pt font size for the body of your text and 13-14 pts for the section headers. As for the style, we recommend using a font that’s casual but professional, such as Ubuntu or Roboto. 
• Using section headers. Section headers are a good way to clearly separate your resume’s sections. 
• Saving your resume as a PDF file. Unless otherwise instructed in the job description, save your resume as a PDF . That way, you can be sure it will open as you intended it despite the device or OS that opens it. 

Or Skip Formatting and Layout Altogether By Using a Resume Template!

Imagine this:

You spend hours and hours tweaking your resume layout, only for it to look like a generic, black-and-white resume.

Not a good feeling, right?

Want to skip ahead of all the formatting hassle and jump right into filling in your contents? AND come out with a visually-appealing, short-n-snappy resume, all at the same time?

All you have to do is pick one of Novorésumé’s free, plug-and-play templates ! 

Our resume templates were made in collaboration with professional recruiters, which means they are easy to read and scan (and they’re ATS-friendly to boot!). 

And the best part? The templates look absolutely gorgeous (especially when compared to a standard black-and-white resume ): 

#2. Add More Than Your Traditional Contact Details 

The contact information section is the most straightforward part of writing a resume. 

Basically, all you have to do is list the following details:

• Professional title. 
• Phone number.
• Location (city and state/country).

Here’s how all that looks like on a receptionist resume: 

Receptionist

123-123-333

[email protected]

Scranton, PA

If you want to add some flavor to this section and you’re active on LinkedIn, you can include your profile’s URL link too. 

#3. Write a Compelling Resume Summary Summary/Objective

Put simply, your resume profile is a summary of you as a professional. 

The 2-3 sentence short paragraph goes at the top of your resume and aims to tell recruiters just enough to convince them to deep-dive into the rest of your resume.

Depending on your work experience level, you can write a resume profile as:

• A resume summary . If you are experienced in the field use a resume summary to sum up your title and years of experience, as well as your top skills and achievements.
• A resume objective . If you don’t have a lot to show for in terms of work experience, then you should go for a resume objective . To ace, it, mention any degree names or experience related to the field, the skills that you can offer the company, and your interest in working there. 

Here’s what a receptionist resume summary looks like:

Detail-oriented receptionist with 4 years of experience in customer service. Efficient in performing the administrative and front-desk tasks of large-scale offices. Fluent in Spanish and proficient in MS Office Suite. 

And here’s a receptionist resume objective:

Motivated communications graduate looking to apply their people and organizational skills as a receptionist at Company Z. Worked as Resident Assistant for 3 years and has hands-on experience on front desk duties, helping students solve problems, and dealing with administrational tasks.

#4. Make Your Work Experience Count 

Consider your work experience section as the backbone of your receptionist resume - it’s what recruiters will be checking to see whether you’ve got what it takes to excel at the job.  

To make this section count, first, make sure to format it the right way. Here’s what that involves: 

• Start with your current/most recent position and go backward in time. Keep your work entries relevant - the paper delivery job from your teens won’t help land you a receptionist job. 
• Begin each work entry with your professional title. Underneath, add the company's name and location, the period you worked there, and 3-5 of achievements and responsibilities in bullet points. 
• List fewer bullet points (1-2 for each work entry) as you go back in time. Your job from 10 years ago doesn’t need to be as comprehensively described as your last one.

After you’ve handled the formatting, you’ve got to make sure your professional experience shines through brighter than other candidates’. 

As hard as it may sound, we have some very effective tips to make that happen, including: 

• Focus on achievements over responsibilities whenever it’s possible. After all, recruiters know what the responsibilities of a receptionist are pretty well - it’s your achievements that can really help you stand out. 
• Quantify your achievements whenever you can. For example, instead of saying “handled incoming and outgoing calls effectively,” say “handled 100+ incoming and outgoing calls on a daily basis.”
• You can use the following formula to quantify your achievements : “accomplished X as measured by Y by doing Z.” 

Here’s how a well-written work achievement would look like in a receptionist resume:

• Consulted regarding a redesign of the office scheduling system, increasing accuracy by 38%.
• Achieved 95% customer satisfaction score based on feedback forms.
• Handled successfully 100+ phone calls daily with no complaints during the last 2 years.

And here’s a less convincing achievement:

• Answered questions.
• Provided good customer service.
• Made phone calls.

The first example is achievement-oriented and the recruiter reading it knows how, exactly, you excelled at your last role.

The second example, though, is not as much. The recruiter knows that you worked as a receptionist… and that’s about it. They have no idea if you excelled at the role or not.

If you do have to list responsibilities and tasks on your Receptionist resume, make sure you’re using dynamic action words and strong verbs !

#5. Include Your Education 

The next step in creating your receptionist resume is to list your educational background.

Start by following this format:

• Add your latest and highest degree first. 
• Start off with the degree name, then the institution’s name, and the dates attended. 
• Don’t add your high-school education if you hold a Bachelor’s Degree or higher. 

Here’s how the education section should look like in a receptionist resume:

BA in Communication 

Penn State University, PA

Now, if you don’t have any work experience at all, you can use your educational history to help you stand out.

In such a case, you can make this section more elaborate by mentioning:

• Academic merits and achievements
• Relevant coursework taken
• Extracurricular activities  

BA in World Literature

• Graduated Summa Cum Laude
• Graduated first of the class in Communications
• Resident Advisor for 3 years

#6. Include Industry-Related Skills

You can definitely tell a good receptionist by the skills they possess. 

And that’s exactly why the skills section is another receptionist resume must-have. 

Of course, this includes a balance between soft skills (e.g. communication skills , time-management, multi-tasking), and hard skills (e.g. Microsoft Office, Supply Management). 

Keep in mind, however, that the key here is to list the right skills and not every single skill that you possess.

Sure, knowing Adobe Illustrator is great, but it won’t help much with your job as a receptionist. 

So, first, go through our list below and include the must-have receptionist skills in your resume (the ones that you do possess, that is).

Then, go through the job ad you’re applying for and see if you missed an important skill or two. Make sure that the skills you’ve listed match the ones required for the role (as long as you actually possess them, of course).

20+ Receptionist Soft and Hard Skills to Put on a Receptionist Resume

Receptionist soft skills.

• Verbal and written communication
• Professionalism
• Customer focus
• Organization and planning
• Handling pressure and tolerating stress
• Attention to detail
• Reliability
• Multitasking
• Conflict resolution
• Problem-solving
• Prioritizing
• Time Management

Receptionist Hard Skills

• Microsoft Office (Word, Excel, Outlook)
• Administrative skills
• Supply management
• Typing skills (include WPM)
• Information management software
• Use of office equipment (fax machines, copiers, etc)
• Multi-line phone systems

#7. 5 Additional Sections to Take Advantage Of

At this stage, if your resume is already a full one-pager, you can just skip this section altogether.

If, on the other hand, you’ve got some space left (e.g. if you don’t have a lot of work experience), you can make use of these extra sections to give your receptionist resume an edge:

• Awards and certifications. Are you certified in office management? Do you have any awards for excellent performance in any of your previous roles? These are definitely things you should include in your receptionist resume. 
• Languages. Whatever your position might be, knowing an extra language or two can always come in handy.
• Volunteer experience. Volunteering can be a great way to show you also care about giving back to the community. If you’re a recent graduate, volunteering experience can also show employers that you’re familiar with hard work.
• Internships. Got any past internship experience? Make sure to include that in your resume, along with your main tasks and achievements there. 
• Hobbies and interests . Show the recruiter who you are outside of work. Who knows, maybe it’ll help you establish rapport with your interviewer!

The thing about extra sections is that they work on two levels: if you’re lacking work experience, they can definitely help you land an entry-level job, whereas if you’re experienced in the field, they can set you apart from other applicants with similar work experience and skills. 

Here’ an example of how extra sections should look in a receptionist resume:

Examples of Extra Sections

Certifications.

• Microsoft Office Specialist - Issued by Microsoft
• Certified Business Officer - Issued by the Management and Strategy Institute

Volunteer Experience

Front Desk Assistant  Scranton Community Center 06/2010 - 10/2012

• Helped staff with daily clerical tasks and activities
• Got hands-on experience doing administrational work
• French (Fluent)
• German (Intermediate)

#8. Don’t Forget to Include a Cover Letter

Including a cover letter with your resume is an inseparable part of sending a job application.

As such, it’s safe to assume that it should be just as good as your receptionist resume. 

Keep in mind, though, that a cover letter shouldn’t just rephrase whatever you mentioned in your resume.

Rather, you should use it to:

• Summarize your most important skills, achievements, or experiences.
• Expand on any information you couldn’t talk about in detail in your receptionist resume.
• Mention what you know about the organization you’re applying for (and why you want to work there).

Here are our tips on creating a compelling receptionist cover letter:

• Tailor your cover letter to the specific job position you’re applying for. Instead of using a generic cover letter introduction, start your cover letter by introducing yourself and mentioning exactly why you want to work for that company.
• Use the body of your cover letter to talk about your skills, achievements, and qualifications in more detail. 
• Write a strong cover letter ending by including a strong call to action. 
• Make sure that your cover letter looks as compelling as your resume by using one of our cover letter templates . 
• Learn more about how to write a compelling cover letter by checking out our cover letter tips .

Not sure what a good receptionist cover letter looks like? Check out our top cover letter examples !

We hope you are feeling more confident about creating your receptionist resume and we are sure you will get hired in no time!

Related Resume Examples

• Customer Service Resume
• Event Planner Resume
• Bar and Restaurant Manager Resume
• Cashier Resume
• Waiter Resume
• Server Resume
• Barista Resume
• Bartender Resume

Key Takeaways 

Follow the steps we outlined above, and you’ll have yourself a job-winning receptionist resume in no time!

Before you leave to work on your resume, though, let’s recap the key learning points we covered above:

• Use a resume summary or objective to summarize your experiences and show the recruiter that you’re relevant for the role.
• Mention achievements over responsibilities when possible. This helps show the recruiter how you excelled in your previous role.
• Quantify your work experiences by using the XYZ formula.
• Use some of the optional resume sections to help you stand out. This includes languages, hobbies, extracurricular activities, and more.

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• Career Blog

Office Receptionist Resume: Winning Examples for 2024

As a receptionist, your resume is your first point of contact with potential employers. It’s essential to craft a well-written and strategically formatted document that highlights your professional experience, skills, and accomplishments. A strong resume can make a significant impact, setting you apart from other applicants, and increasing your chances of landing the job you want.

The role of a receptionist in any office goes beyond answering phones and greeting visitors. Receptionists are often the first impression that customers or clients have of a business. They are responsible for ensuring that the office runs smoothly, managing administrative tasks, and coordinating communication between departments. Therefore, hiring managers look for receptionists who can demonstrate not only solid organization and communication skills but also a natural ability to handle a wide range of duties with professionalism and poise.

In this article, we will discuss what makes a winning office receptionist resume. We will go through relevant examples and dissect the essential elements of strong application documents that can help you stand out from the competition. We will explore the key skills and attributes that employers look for and explain how to showcase them in your resume. We will also provide practical tips on how to tailor your application to different job descriptions and catch the attention of hiring managers.

Understanding the Job Description

When crafting a winning Office Receptionist resume, the first step is to thoroughly understand the job description. This means analyzing the job requirements and identifying key skills and qualifications needed for the role.

To analyze the job requirements, read through the job description carefully and note down the duties, responsibilities and qualifications mentioned. This will help you tailor your resume to match what the employer is looking for.

Identifying key skills and qualifications is another important aspect of understanding the job description. Some common skills and qualifications required for an Office Receptionist position include excellent communication skills, proficiency in Microsoft Office, ability to multitask, exceptional customer service skills, and attention to detail.

Finally, the experience and accomplishments section of your resume should showcase your relevant work experience and any achievements that highlight your suitability for the role. For example, if you have previously worked in a busy office environment and managed high volume phone calls, be sure to highlight this as it shows you can handle a busy receptionist role.

When crafting your Office Receptionist resume, be sure to analyze the job requirements, identify key skills and qualifications, and highlight your relevant experience and accomplishments. By tailoring your resume to the job description, you stand a better chance of securing an interview and landing your dream job.

Structuring Your Resume

As an office receptionist, your resume plays a crucial role in landing your dream job. Your goal is to craft a document that highlights your skills and experiences in the most effective way possible. This can be achieved by organizing your resume structure properly, choosing the right format, and utilizing the appropriate keywords.

Tips for Creating an Effective Resume Layout

The way you structure your resume layout can make a significant impact on whether employers consider you a top candidate. Aim to make your resume straightforward and easy to read. It should include the essential elements, such as your contact information, objective or summary, work experience, education, and skills.

To create a visually appealing and professional resume layout, consider using a clean and modern design template. The use of bullet points can also help emphasize your qualifications and showcase your accomplishments in a clear and concise way.

Choosing the Right Resume Format

It’s essential to choose the right format that best suits your qualifications and the job requirements. The three most common types of resume formats are chronological, functional, and hybrid.

If you have a consistent work history, chronological format may work best for you, as it emphasizes your career progression over time. On the other hand, using a functional or skills-based format can be the best fit if you have gaps in your employment history, or if you want to focus on your skills rather than your work experience.

A hybrid resume format is typically used by individuals with a mix of work experience and skills. This type of format focuses on both your skills and your work experience and is often preferred for office receptionist roles.

Importance of Using Appropriate Keywords

Using the correct keywords and phrases can make a massive difference in how your resume gets noticed. Hiring managers often use specific keywords and phrases when screening resumes to narrow down their candidate pool.

To increase your chances of getting considered for a position, use keywords that are relevant to the job posting in your resume. This will help show the employer that you have the necessary qualifications and skills for the job.

Structuring your resume requires careful attention to detail. By creating an effective layout, choosing the right format, and using appropriate keywords, you significantly increase your chances of getting noticed by hiring managers and landing an office receptionist position.

Crafting a Professional Summary

When it comes to your office receptionist resume, the professional summary is your chance to make a great first impression. This section should be concise, attention-grabbing, and highlight your relevant experience and qualifications. Here are some tips to help you craft a winning professional summary:

Writing an attention-grabbing summary

Your professional summary should hook the hiring manager and prompt them to keep reading. Consider starting with a strong opening statement that showcases your unique value proposition. This is a great place to highlight any special skills, achievements or qualities that make you stand out from other candidates.

Emphasizing relevant experience and qualifications

To really catch the hiring manager’s attention, you should emphasize your relevant experience and qualifications. Start by reviewing the job requirements and tailoring your summary to match them. Highlight your key skills, years of experience, and any training or certifications you possess that make you an ideal candidate for the job.

Including measurable accomplishments

One way to make your professional summary stand out is to include measurable accomplishments. Use specific examples of how you’ve contributed to the success of your current or past employers. Use numbers and percentages to quantify your achievements and demonstrate how you’ve made a difference in your previous roles.

With these tips in mind, you can create a professional summary that makes a memorable impact and lands you the job of your dreams. Don’t be afraid to be creative and let your personality shine through while maintaining a professional tone.

Showcasing Your Skill Set

As an office receptionist, your skill set can make or break your success in the role. To impress potential employers and stand out as the best candidate for the job, it’s crucial to showcase your skills in the most effective way possible.

Listing Essential Receptionist Skills

To begin, make sure you have a solid understanding of the essential skills that are required for the role of an office receptionist. These skills include:

• Communication: An office receptionist must have excellent verbal and written communication skills to be able to interact with clients, vendors, and colleagues effectively.
• Multi-tasking: This skill is essential for juggling multiple responsibilities, such as handling phone calls, scheduling appointments, and managing front desk operations.
• Organization: An office receptionist must be highly organized to keep track of schedules, appointments, and important documents.
• Time management: Being able to prioritize tasks and manage time effectively is critical to ensuring all office duties are completed on time.
• Attention to detail: An office receptionist must be detail-oriented to ensure all information is accurate and up-to-date.

Highlighting Technical Proficiencies

In addition to these essential skills, it’s also important to highlight any technical proficiencies you have. These can typically include:

• Knowledge of office equipment: An office receptionist should be familiar with equipment such as printers, scanners, and copiers.
• Tech-savvy: Proficiency with various programs such as Microsoft Office, email clients, and other office management software is essential in today’s workplace.
• Social media management: Some companies require their receptionists to have social media management skills for brand promotion and communication with clients on social media platforms.

Demonstrating Soft Skills

Finally, don’t forget about the importance of soft skills in impressing potential employers. Soft skills can include:

• Empathy: Being able to understand and relate to clients’ needs is critical, as receptionists are often the first point of contact for clients.
• Positive attitude: A positive attitude, even in difficult situations or with challenging clients, can make a huge difference in the workplace.
• Patience: Receptionists must have patience when dealing with clients who may be frustrated or need extra assistance.
• Teamwork: Being able to work collaboratively with colleagues and assist them when necessary is crucial for a successful office environment.

When it comes to showcasing your skill set as an office receptionist, it’s important to provide a well-rounded view of all the essential skills you possess. Don’t shy away from highlighting both technical and soft skills because both have an important impact on your success in the role.

Work Experience

When it comes to highlighting your work experience on an office receptionist resume, it’s essential to format it in a clear and concise manner. Start with your most recent job and work your way backwards. Include the job title, company name, dates of employment, and the location. Use bullet points to list your job duties and accomplishments.

When listing your job duties, make sure to use action verbs and be specific. For example, instead of saying “answered phones,” you could say “managed a high volume of incoming calls and directed them to the appropriate person or department.” This shows that you were not just answering phones, but that you were also knowledgeable and could provide excellent customer service.

When listing your accomplishments, try to focus on results and impacts. For example, instead of saying “created a filing system,” you could say “created and implemented a new filing system, resulting in a 30% increase in efficiency and productivity.” This shows that you not only completed a task, but also had a positive impact on the company.

Make sure to tailor your work experience to the specific job you are applying for. Highlight the skills and experiences that are relevant to the position. Using these strategies will help you create a winning office receptionist resume that will stand out to employers.

Education and Certifications

As an office receptionist, having the appropriate education and certifications can set you apart from other applicants. Including relevant education and certifications on your resume can help demonstrate your commitment to your profession and your level of expertise.

Highlighting relevant education and certifications can be a critical aspect of your resume. A college degree, especially in a related field such as business administration or communication, can be an excellent starting point. In addition, specialized training or certifications can give you an advantage over other candidates. For example, a certification in Microsoft Office may be an essential qualification for many office receptionist positions.

Including honors and awards can also help you stand out from other applicants. If you received any academic awards, be sure to list them on your resume. You can also include honors you received from your workplace, such as “Employee of the Month” or “Outstanding Customer Service Award.”

Emphasizing continuing education and professional development can show your commitment to your profession and highlight your dedication to improving your skills. Gaining new knowledge and skills can help you perform your job better and build a more fulfilling career. Include any relevant courses or workshops you have taken, or any industry-related events you have attended.

It is becoming increasingly important for office receptionists to have a wide range of skills to be able to handle the demands of the job. Along with excellent communication and customer service skills, having knowledge of accounting software or being bilingual can be a valuable asset. Emphasizing your commitment to professional development can help show your desire to continue learning and growing in your career.

Highlighting your education and certifications, including honors and awards, and emphasizing your commitment to continuing education and professional development can make a difference on your resume. By demonstrating your level of expertise and dedication, you can stand out as a highly qualified office receptionist, ultimately increasing your chances of landing the job of your dreams.

Additional Sections to Include

A great office receptionist resume doesn’t just cover your work experience and education; it should also include some personal information and your involvement in various organizations. Here are some additional sections that you should consider adding to your resume to make it stand out.

Personal Information

Adding personal information on a job application may feel intrusive, but it is recommended to add some basic personal details to your resume. This provides a glimpse into your personality and makes you seem like an approachable person. Include your name, phone number, email address, city and state, and LinkedIn profile URL if you have one. Avoid adding unnecessary details such as your marital status, religion, or political views.

Volunteer Work and Extracurricular Activities

Adding your volunteer work and extracurricular activities to your resume shows that you are a well-rounded individual who goes beyond their job duties. It also shows that you are willing to contribute to society in your free time. Highlight any relevant volunteer work you’ve done that aligns with the values of the company you’re applying for.

Professional Memberships and Affiliations

Membership in a professional organization demonstrates your commitment to staying informed and improving your skills in your field. It also shows that you’re serious about your role as an office receptionist. Highlight any professional organizations that you belong to and include any leadership positions you’ve held or events you’ve organized.

Make use of these additional sections to personalize your resume and show that you’re a well-rounded and committed individual. In doing so, you will show hiring managers that you have the skills and qualities they’re looking for in an office receptionist.

Tips for Making Your Resume Stand Out

Your resume is often the first impression a potential employer has of you. It’s important to make it stand out from the crowd. Here are some tips to help you do just that:

Customizing your resume for each job application : One-size-fits-all resumes won’t cut it in today’s job market. Take the time to tailor your resume to each position you apply for. Highlight your relevant skills and experience, and use keywords from the job posting.

Using action verbs : When listing your accomplishments and responsibilities, use action verbs to make them more compelling. Words like “coordinated,” “implemented,” and “produced” show that you’re an active participant in your work, rather than just a passive observer.

Ensuring accuracy and consistency : Mistakes on your resume can immediately disqualify you from consideration. Take the time to proofread and double-check all of your information. Make sure your formatting is consistent throughout, and that you’re using the same tense (past or present) throughout each section.

By following these tips, you’ll be able to create a resume that stands out from the rest. Good luck!

Common Mistakes to Avoid

One of the most important aspects of creating an effective office receptionist resume is avoiding common mistakes that can significantly decrease your chances of landing the job. Below are some of the most critical mistakes to avoid when crafting your resume.

Grammatical and Spelling Errors

Your office receptionist resume is essentially your marketing tool, and as such, it must be error-free. Grammatical and spelling errors can quickly turn off potential employers, making your resume lose its effectiveness in securing an interview. Therefore, it’s important to take the time to proofread your resume multiple times, utilize grammar-checking tools, as well as ask someone with impeccable grammar to review it.

Inaccurate or Irrelevant Information

Including inaccurate or irrelevant information on your office receptionist resume can be detrimental to your chances of landing a job. Make sure that all the information you include is up to date, relevant, and tailored to the position you’re applying for. For instance, irrelevant past work experience is best omitted or minimized, as it can take up valuable space that could be used to highlight your relevant skills and accomplishments.

Unprofessional Formatting or Appearance

Another common mistake that can hurt your chances of landing a job as an office receptionist is unprofessional formatting or appearance on your resume. An unprofessional-looking resume can give the impression that you are unprofessional or unqualified for the position. Therefore, it’s essential to make sure that your resume has a clean, polished, and professional appearance. You can achieve this by using proper font and font size, headers, and bullet points. Additionally, including professional design elements such as logos or color schemes can add some visual appeal to your resume while still keeping it professional and clean.

Avoiding these common mistakes when creating your office receptionist resume can make all the difference in securing the job you desire. Take your time, proofread carefully, and tailor your resume with relevant information and a polished appearance to catch the employer’s attention.

Sample Receptionist Resumes

If you’re trying to create a winning office receptionist resume, then it’s important to look at some successful examples. Below are three sample receptionist resumes that demonstrate different levels of experience and backgrounds:

Example 1: Receptionist with 5 Years of Experience

Jane Smith is a receptionist with five years of experience in corporate environments. Her resume focuses on her ability to multitask and prioritize, as well as her excellent communication and organizational skills. Her experience includes managing phone systems, greeting guests, and scheduling appointments.

Example 2: Entry-Level Receptionist

Tom Jones is an entry-level receptionist with no prior experience, but he has completed relevant coursework in office management and customer service. His resume highlights his strong work ethic, adaptability, and attention to detail. He also includes volunteer experience to demonstrate his willingness to learn and contribute.

Example 3: Receptionist with Background in Healthcare

Samantha Lee is a receptionist with a background in healthcare, having worked in medical offices and hospitals for five years. Her resume highlights her specialized knowledge of healthcare terminology and patient scheduling procedures. She also emphasizes her ability to handle sensitive information and maintain patient confidentiality.

These three sample receptionist resumes can serve as a helpful guide when crafting your own resume. Be sure to tailor your resume to fit the specific job you’re applying for, highlight relevant skills and experience, and showcase your unique qualities as a candidate.

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Office Receptionist Resume Samples

The guide to resume tailoring.

Guide the recruiter to the conclusion that you are the best candidate for the office receptionist job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies, tailor your resume & cover letter with wording that best fits for each job you apply.

Create a Resume in Minutes with Professional Resume Templates

• Works closely with other office assistant/receptionist and other team members to assist on other projects and duties as assigned
• Provides reception coverage along with the other office assistant/receptionist
• Manages record retention responsibilities for office
• Manage calendars for conference rooms
• Heavy volume of copying and binding of financial statements, presentations and proposals; reviews work for quality and accuracy
• Serve as backup to Office Services Manager
• Manages client confirmation process for practice groups
• Provide excellent customer service: respond promptly to requests for service and assistance; maintain a calm, courteous and professional demeanor
• Provide assistance with all aspects of report production (formatting of documents to company house style)
• Manage employee travel arrangements – Book travel (air, hotel, train, etc.), research most cost-effective options, manage costs of travel, etc
• Provide courteous assistance to employees
• Provide direct support to Office Manager for all duties as delegated
• Answer and transfer calls on a Cisco multi-line phone system, providing critical information to outside calls while directing internal employees
• Provides reception desk coverage including answering phone lines and directing callers and visitors
• Proactive in assisting larger organization with asset management, i.e., data entry, metadata tagging, archive, and more
• Perform ad-hoc duties as assigned by line management
• Manage the kitchen, copy room, and reception area to ensure rooms are tidy and stocked with supplies
• Effectively manage conference room calendar and book requests
• Generate facility management requests for maintenance and repairs in a complete and timely manner. Track through to completion and escalate potential delays
• Provide additional administrative support such as mail distribution and visitor parking spot assignments
• Willingness to work occasional overtime
• Strong Communication skills (verbal, listening, writing)
• Excellent phone manners
• Excellent interpersonal skills
• Possess excellent interpersonal skills
• Pro-active and reliable
• Good level of English essential
• Proficient use of MS Office package
• Able to work alone and within a team
• Assume independent responsibilities to promptly complete specific tasks/assignments

14 Office Receptionist resume templates

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• Ensure the smooth running of the Switchboard and Reception area
• General reception and administrative duties
• Meeting and Greeting clients
• Mailroom Management
• Day to Day management of the office
• Ensuring that the Reception area is kept to a standard in keeping with the Christopher Kane image
• Training of new Receptionists to the Company
• Distribution and monitoring of Petty cash and advances
• Distribution of incoming post/faxes and e-mails
• Developing and revising of Reception duties in collaboration with the Human Resources Manager
• Involvement in any special projects relating to the smooth running of Reception
• Coordinating all stationary orders and distribution for both replenishment and new starter purposes
• Any other reasonable requests to ensure the smooth running of the Reception area and office
• Previous experience of a similar role where they have been required to prioritise and multi-task various and competing demands
• A good communicator with the aability to interface regularly with internal and external personnel at all levels

Receptionist / Office Coordinator Resume Examples & Samples

• Familiarity with the various platforms of Cumulus San Francisco’s unique stations,
• Knowledge of administrative and clerical procedures, computers and relevant software, proficiency with Microsoft Office and Excel is a must,
• Ability to multi-task without losing focus

Receptionist / Office Assistant Resume Examples & Samples

• College graduate preferred, high school diploma required,
• Familiarity with the various platforms of Cumulus Fayetteville’s unique stations,
• Knowledge of administrative and clerical procedures, computers and relevant software, proficiency with Microsoft Office is a must,
• Punctuality and organizational skills
• Ability to multi-task and work with several people at the same time
• Proficient with computers in general and experience with MS Office
• Places catering orders for meetings
• Maintains a log of temporary building badges
• Coordinates and maintains conference rooms; work rooms and hoteling offices/cubicles; reviews conference room schedules for meetings and events and set-up accordingly
• Teams with office assistant in maintaining kitchens and office supply room
• Assists facility related requests and enter them into building office database for service
• Provides limited administrative support as needed
• Minimum of 1 year of office support experience required
• Superior client service and interpersonal skills
• Exceptional customer service and interpersonal skills
• Strong teaming skills
• Able to operate a multi-line phone system
• PC proficient with intermediate knowledge of Microsoft Word and Excel

Receptionist / Office Manager Resume Examples & Samples

• A minimum of a two-year degree from an accredited college. Four years preferred
• Superior phone skills, and a positive, “can do” attitude
• Strong oral and written communication abilities
• Positive, team oriented attitude
• Prior experience with interfacing with the public, either in person or on the phone
• Knowledge of Microsoft Word & Excel, familiarity with GoogleBusiness, and interest in learning how to use the firm’s proprietary database are required
• High degree of personal responsibility, attention to detail, and pride in performance

Office Assistant / Receptionist Resume Examples & Samples

• 2+ years of administrative experience
• Intermediate to advanced software skills
• Ability to multi-task in a fast-paced, confidential client driven environment
• Flexible, team player with a good attitude
• Greeting visitors, answering phone calls, ordering supplies, and running errands
• Ad hoc responsibilities from the Publisher
• Addressing and following up office issues and concerns
• Keeping track of staff attendance
• Following up vendors, subscriptions, and media dispatches
• Act as a liaison between the different departments
• Preparing correspondence to clients, vendors, and advertisers
• Must of experience in office administration/secretarial experience
• Complete knowledge of MS Office Packages (Word, PowerPoint, Excel)
• Creative, innovative and dedicated self-starter, organized and multi-tasking
• Experience of working in a team environment
• Excellent, written, verbal communication and inter-personal skills
• Knowledge of the Africa region and cultural differences
• This position requires demonstrated ability to handle multi-tasks at simultaneously. The ideal candidate should possess strong analytical skills, as well as excellent interpersonal skills to work collaboratively across functions
• 1+ year of relevant Receptionist / Office Assistant experience
• Previous experience handling a high volume of calls
• Strong attention to detail
• Intermediate to Advanced software skills, particularly proficiency in Microsoft Office
• Eagerness to learn customized office techniques and software
• Internet savvy
• Ability to multitask in a fast-paced, confidential, client-driven environment
• Flexible team player with a good attitude
• 2+ years of relevant experience
• Previous experience as Receptionist and/or Office Manager
• Experience working within a Service organization
• Answer and transfer incoming calls, using a thorough knowledge of our company and its divisions, functions and staff to route calls quickly and efficiently
• Make visitors comfortable and notify Octagon staff that their guests have arrived
• Manage incoming mail, packages and faxes, and route to the appropriate recipients
• Maintain and update telephone listings and distribute updates monthly
• Provide administrative support to all McLean divisions by assisting with scanning, filing, typing, online research, shipping packages and other related requests
• Maintain general tidiness of reception area, including guest furniture, conference rooms and kitchens
• Clean and stock kitchens, empty dishwashers daily, clean refrigerators on a weekly basis
• 1-2 years’ experience in a professional services firm or
• 2-4 years’ transferable experience in a related field (i.e. customer service, sales representative)
• Exceptionally articulate, thoughtful, clear, concise communicator
• Independent, strategic thinker who takes initiative with little instruction
• High degree of professionalism, including consistent, on-time attendance and overall business acumen
• Basic level of proficiency with Microsoft Word, Excel and PowerPoint with ability to increase proficiency quickly
• Ability to prioritize tasks and improve efficiencies
• Exceptional attention to detail
• Demonstrated relationship-building skills with all levels of the organization
• Strong organizational skills and the ability to multi-task and perform under deadline pressures, effectively managing workflow and staff
• 2+ years of direct receptionist/administrative assistant experience in a professional services environment is a plus
• High level of proficiency with Microsoft Excel, Word and PowerPoint is a plus
• 1+ year of experience in a Receptionist and/or Administrative role
• Bachelor's Degree in a related field
• Microsoft Office/Suite proficient (Word, Outlook, Excel, & PowerPoint)
• Prior Corporate Receptionist experience
• To promote an efficient and co-operative image for all visitors and callers to TVC
• To ensure the efficient running of all reception based administration functions
• To assist Operations Team in the smooth running of all office based administration (from dealing with the landlord & cleaners to tidying all office space where needed)
• To be responsibility for all required stock ordering of office supplies, food etc
• To ensure that the office is prepared in the morning for the daily operation
• To arrange all necessary postage and deliveries and oganise travel as required (taxis’ etc)
• To complete any administration required
• To keep track of holiday entitlement for all staff, updating and including new staff members
• Management of Health & Safety/First Aiders/Fire Marshalls
• Assist all floors when they are busy. This may require you to leave the office on errands when the media teams are extremely busy
• Assist with data distribution
• Assisting accounts with invoices and bank statements
• TNS daily emails and track of kantar list
• Supporting on TVC PR projects as and when required
• Previous experience of working in a professional front of house environment is essential as well as some Office Administration duties
• Some basic IT troubleshooting skills would be helpful, e.g. connecting screens to laptops, Microsoft Office etc
• Strong organisational skills with the ability to multitask is key
• A highly proactive nature demonstrating ability to think on your feet
• A sense of humour and the real desire to achieve the very best in your role
• Banking/Financial Services industry preferred
• Strong interpersonal and professional decorum
• Strong technical; including Microsoft Excel, PowerPoint and Word
• Manages requests for space reservations via the hoteling software system
• Maintains inventory and stocks kitchen and office supplies
• Maintains paper and toner inventory for printers, trouble shoots basic printer hardware issues
• Maintains hoteling offices, workstations and conference rooms, including set-up & break-down and AV support
• Point of contact for facilities-related requests and enters them into work order system
• Responsible for sending and receiving daily shipments and processing regular mail and packages
• Places catering orders
• Supports desktop equipment set-up for new hires and office moves
• Prior experience in a professional office environment or in the professional services industry preferred
• Ability to manage multiple tasks and prioritize workload to meet deadlines in a fast paced environment
• Consistent punctuality and dependability
• Adept at learning new technologies
• Strong PC skills and basic knowledge of Microsoft Word, Excel and Outlook
• Greet guests in a warm professional manner
• Manage incoming phone calls which will consist of both external and internal calls
• Retrieve and sort mail
• Clean and stock the Kitchen and Supply Room
• Proven behavior that is pleasant, professional and customer orientated at all times
• Knowledge of Microsoft Office (Outlook, Excel, Word)
• Ability to handle difficult situations professionally and discreetly
• Self-motivated and dependable but has also worked in a team environment

Office Receptionist Resume Examples & Samples

• Previous experience not necessary. However previous experience as a Receptionist or Administrative Assistant is preferred
• Financial Advice Management
• Performance and Investor Reporting
• Portfolio Management and Trading
• Wealth Management Network
• Answer a multi-line phone
• Coordinate shipping daily
• Greet visitors and follow security procedures regarding visitors
• Provide general clerical support functions such as typing correspondence, filing, updating documentation, etc
• Minimum years’ experience required
• 2+ years of related clerical experience Additional Skills/Knowledge
• PC and Windows knowledge and working experience required
• Proficiency in MS Office (Word, Excel, Outlook) required
• Excellent written and verbal communications skill
• Must maintain a high level of organization while performing multiple tasks
• Experience using a call tracking system preferred
• Greet and properly direct all clients and guests. Be responsive to clients’ needs upon arrival
• Manage multiple conference room and guest space calendars. The management of conference space requires detail-oriented correspondence with meeting organizers and other administrative staff
• Coordinate with administrative staff and premises department to maintain the appearance of the reception area, conference rooms, pantries, and restrooms
• Prepare purchase orders for a variety of office supplies from multiple vendors. Keep accurate inventory of items needed
• Maintain office efficiency by implementing and supporting Guggenheim Global Administration policies and procedures
• Keep US based management informed on a bi-weekly basis of all office activity and issues relating to the Administration of the London office
• Order, track, and confirm receipt of messenger services and other mailings
• Provide administrative support to staff and guests including copying, scanning, faxing, drafting correspondence and assisting with travel arrangements as needed
• Complete special projects for management as needed
• Undergraduate degree with 3-4 years of related experience
• Strong knowledge of MS Office, including Outlook, Word, Excel, and Power Point
• Ability to effectively communicate and collaborate with diverse personalities in all levels of management, as well as outside vendors and clients, by maintaining objectivity and demonstrating maturity
• Good interpersonal, organizational, communication and problem solving skills
• Hands-on and be willing to roll up sleeves to perform any and all responsibilities needed to ensure success
• Proactive & solutions-oriented; innovative & forward-thinking
• Learning agile, able to adapt quickly and appropriately in accordance with the constant evolution of the company and industry
• Front desk responsibilities including distribution of incoming calls, managing conference room scheduling, and greeting both internal and external customers
• Provide consistent level of support in all stages of processing the office buyer/seller transactions utilizing various company systems
• Transaction management of office files to ensure all essential and applicable data is accurately entered, updated, and closed in accordance with information provided by sales associates, other parties to the sales transaction, and state and company paperwork requirements
• Experience operating multi-line phone required
• Intermediate to advanced knowledge of Microsoft Outlook, Word, Excel, and PowerPoint as well as web and social media usage
• Must be comfortable working independently, taking initiative in daily responsibilities and taking ownership of tasks
• Must be a master multi-task, with superior prioritization skills and be flexible with changing business needs in a fast paced, team environment
• Performs a variety of general administrative tasks, such as preparing reports and correspondence, answering phones, filing, and sorting and distributing mail, in support of the day-to-day operations of an office, group or customer
• Oversees inprocessing of all visitors
• Coordinates building upkeep requirements with designated vendors and the landlord
• Subits procurement requsitions, inventories company property and accounts for company property
• Provides administrative support to program managers and other personnel
• Complete monthly credit card expense(s) with Finance deadlines
• Assist with internal and external meetings and events including catering and set up
• Responsible for the maintenance and appearance of common area, conference rooms, kitchen, storage, and general office
• Responsible for ordering all kitchen and office supplies while maintaining an appropriate level of stock and within budget
• Kitchen maintenance including but not limited to stocking appropriate food, snack, and beverages at least twice a day, running and emptying dishwasher as needed, make fresh coffee daily, and manage monthly fridge cleans

Medical Office Receptionist, First Shift Resume Examples & Samples

• Greets visitors in a prompt, courteous and helpful manner and refers them to appropriate individual
• Answers and screens all telephone calls, provides information and takes messages
• Obtain patient information from new and established patients, capturing demographic, billing, as well as other pertinent
• Prefer six months to one year experience in an office setting
• Greets visitors/customers in a courteous manner and announces their presence to the appropriate party
• Meeting room management for office including booking, set up and clean up
• Responsible for daily office & product studio operations including ordering and stocking office/studio supplies and pantry items
• Manages in-coming and out-going mail as well as outbound shipments, receivables and distribute packages
• Maintain a clean, organized, functional and comfortable office space, gently encouraging others to do the same
• Coordinate company sponsored group activities, happy hours, holiday parties, off-site team meetings, team building events, etc
• Support several Vice Presidents for all administrative tasks including domestic and international travel, expense reporting, calendar management and meeting arrangements, etc
• Assist with onboarding new hires to ensure their experience is positive
• Coordinate/procurement of IT support for the office when needed
• Serve as the go-to person for all day-to-day office needs
• Bachelor’s degree in business or related field
• 3+ years of experience in in an administrative support function
• Prior experience working in a design environment
• Organized, comfortable multitasking many projects & prioritizing requests
• Knowledge of data and administrative management practices and procedures
• Computer skills and knowledge of office software packages – MS Word, Excel, Office, and Visio
• Must be detail-oriented and possess strong follow-up skills
• Excellent customer service skills and communication skills, both written and verbal
• Self-driven and high energy, with a willingness to learn new things and take on additional responsibilities as needed

Front Office / Receptionist Resume Examples & Samples

• This position does not provide direct patient care
• Greet patients and make appointments (60%)
• Verify insurance and patient information and input into computer (25%)
• General office duties such as filing, etc (15 %)

Regional Office Receptionist Resume Examples & Samples

• Provide planning, logistical, and follow-up/outreach support for regional activities including seminars, trade shows, user group meetings, and conferences
• Stock/maintain marketing literature library, order marketing material for in-house use, and fulfill literature requests
• Update office reference lists
• Monitor and replenish general and specialty office supplies
• Maintain neat and orderly supply areas and storage rooms
• Execute various document processing tasks
• Provide auxiliary office reception services
• Assist with the overall day-to-day functions of the department
• 1 year of experience in a similar role and similar industry
• Proficiency in Microsoft Word, Outlook, and Excel
• Polished and professional demeanor
• Comfortable working independently
• Keep US based management informed on a bi-weekly basis of all office activity and issues relating to the Administration of the Rockville office
• Undergraduate degree with minimum of 3-4 years of related experience
• Regular, consistent and punctual attendance. Flexibility to work nights and weekends, variable schedule(s) and overtime as necessary
• Meets and greets all guests directing them to correct location within building
• Maintains mail room, mail machine, ordering of mailroom supplies, and mailbox updates
• Coordinates all incoming and outgoing mail and packages
• Handle additional projects as assigned including support to HSC Administrative Assistants on a daily basis (approximately 2 hours per day). Handle sensitive and/or confidential documents and information
• Communicate with manager and client on job or deadline issues and coordinate reception desk coverage when needed
• Responsible for updating and distributing phone listing in MS Excel
• Responsible for timely locking and unlocking of revolving doors in the main lobby each business day

Mexico Office Receptionist Resume Examples & Samples

• Greet employees, visitors, guests and contractors with a warm welcome, while managing the check in process (i.e. signing them in/out of the building, handing out badges, and collecting badges)
• Assist visitors to ensure the proper individual is contacted upon arrival
• Manage the mail distribution for the Mexico City office
• Answer all the incoming calls using an employee guide to transfer calls
• Coordinate the cleaning services
• Travel Desk support
• Directly support the BU in administrative/clerical tasks, supports and coordinates various office needs, activities and functions which enable the department to achieve the desired objectives
• Oversee and improve the upkeep of the office including straightening and organizing common areas and meeting rooms
• Answer phones, record and deliver messages, welcome and assist visitors
• Assist with office event and meeting set-up and breakdown
• Proactively identify areas requiring cleaning or repair, notify the appropriate parties
• Monitor the front door entry and act as a first point of contact with visitors
• Receive incoming shipments and notify recipients
• Coordinate building and facilities requests
• Stock and organize office & kitchen supplies in all appropriate areas
• Work with purchasing department to source items for the office and procure necessary approvals
• On a limited basis, the position may involve creative projects including research and script coverage
• Experience in creating a highly organized, functional and awesome place to work
• Proficiency in MS Office Outlook, Word and Excel
• Ability to set priorities and work with multiple people
• Maintains composure in highly stressful or adverse situations
• May be required to lift and move up to 50 pounds with assistance
• Integrity – ability to handle sensitive information appropriately
• Must have a positive team player attitude
• Strong organizational skills and the ability to manage multiple tasks in an efficient and accurate manner
• Must possess excellent telephone etiquette; Punctuality and dependability are required
• Ability to interact professionally with all levels of management, employees, clients and vendors
• Proficiency in Microsoft Office (Word, Excel, Outlook) with the ability and willingness to learn online ordering tools for Office Depot, FedEx, and UPS
• Prior experience working in an office environment
• Prior front desk and/or receptionist experience preferred
• Knowledge of a multi-line phone system is preferred
• Ability to work independently and assume additional responsibilities as required
• Fulfill the responsibilities of the receptionist – Greet visitors, keep the reception area neat and clean, notify employees in the event of special deliveries, deal with deliveries in general, monitor and update meeting rooms’ schedules
• Sort post on a daily basis, place the post in the designated mail area, managing courier pick-up and deliveries, overnight services, etc
• Liaise with invoices and all admin stuff
• Order office supplies from our vendor’s website, monitor stock levels of basic items, deal with employees’ requests, etc
• Assist with employee relocation including setting up space for new hires
• Run off-site errands
• Perform other special projects or duties when required
• Deal with internal requests in general and liaise with vendors, building management/maintenance and TransPerfect’s departments when necessary
• Report weekly on progress
• Fluency in English and Spanish
• Minimum 1 year of professional experience in a similar position, in corporate environment
• Detail orientation with the ability to multitask
• Excellent problem solving and analytical skills
• Independence in carrying out assigned tasks
• Ability to work under pressure in a fast-paced environment
• Highly-developed computer skills (MS Office, Windows)
• Processing sales and assisting the transactions coordinator in creating company files
• Communicating with and providing direct support for the agents
• General bookkeeping
• Assist with document scanning
• Answering incoming calls
• Maintains fax/copy machines and assists users with use of equipment and the transmission and routing of faxes
• Greets clients and supports other admin members/agents with admin tasks
• Backup for the all staff personnel
• High School Diploma or equivalent work experience required
• Proficient in Microsoft Office; PowerPoint, Outlook, Word, Excel and social medial
• Ability to multi-task in a fast paced environment with attention to detail
• Real Estate experience a plus!

Front Office Receptionist / Accounts Payable Resume Examples & Samples

• Unlock Front Door by 8am. Also lock door from 12pm - 1pm for lunch
• Sign in all personnel/visitors in database. At the end of each day, check to see if we still have visitors signed in. If so, print out that list and leave on the desk
• Go over Visitor and Contractors Expectations guide with visitors and contractors, and have them acknowledge by signing the form
• Check coffee each morning. Keep stocked
• Check printer and make sure it's full with printing paper daily
• Filing and make copies
• Answer phone calls and transfer calls to the proper person or department
• Check emails and faxes periodically and send to the correct person
• Provide mail services, to include but not limited to: open, date stamp, distribute (US Mail, UPS, Federal Express, local delivery service) and process to the correct department/person
• Separate mail, stamp date and keep invoices. Other mail put stamp date and put in mail boxes
• File A/P and keeping A/P files current
• Process all invoices with the correct receivers/PO. Also, verify, match, and input all invoices into database
• Code Invoices
• Enter invoices into database after approval from Controller
• File invoices after approved
• Print and mail checks
• Make labels for mail and filling envelopes
• Make check deposits to Banks
• Daily deposits with Dunbar Armored
• Makes check book entries
• Keep Accounts Payable files neat and orderly
• Enter monthly training in Training Management
• Vehicle list/file update and registration processed
• Order supplies for office and plant; restock as needed
• Lock supply closet and front door at close of business
• Keep area clean and presentable
• Misc. typing, scanning, or faxing for Managers/ Supervisors as needed
• Contribute to team effort by accomplishing related results as needed by supporting the REW’s (Real Estate + Workplace) team
• Develop and lead community initiatives to help foster connections between team members, including in-person interaction, events, electronic and print communications, etc
• Attending early meetings that require catering and set up
• Setting up meetings
• Coordinating catering, stocking office and kitchen supplies
• Process Onboarding/off-boarding new employee’s and their requests
• Supporting Facilities Director with office logistics
• Schedule outside vendors, contractors, and supervise maintenance staff in an effective timely way to meet the needs of the company
• Ensure shipping/receiving is properly managed
• Ensure Emergency Preparedness plans are in place
• Create and maintain floor plan/space planning documents
• Maintain a professional, organized and clean office
• Create and follow office process documents
• Plan and coordinate team-building events at the office location
• Successfully manage large and small project based work
• 3+ years of experience of comparable work experience, preferably in a fast-paced high-tech environment with proven stability at top tier companies
• Self-starter, high energy individual who works with minimal or no supervision
• Positive and approachable personality
• Team player with exceptional organization and communication skills
• Ability to balance multiple priorities with an appropriate sense of urgency and have a drive for results
• Exceptional attention to detail (follow-through), accuracy and commitment to customer satisfaction
• Proficiency at Outlook, Word, PowerPoint, Excel, and excited and able to learn and new programs/technology
• Attention to detail and problem solving skills
• Undergraduate degree preferred
• Prior event planning and office move experience preferred
• Answer and screen supervisors’ telephone calls (high volume)
• Arrange meetings and conference calls as requested
• Manage calendars and electronic contacts lists
• Prepare, file, proofread, and send general correspondence
• Schedule travel arrangements for team members and clients; monitor and bill related travel expenses by preparing and tracking expense reports
• Respond timely to internal and external inquiries
• Organize and maintain filing systems
• Provide general administrative support to specific projects
• Interact with clients and handle requests on their behalf
• Maintain client materials and files
• Other reasonably related duties as assigned
• Prior work experience in a corporate environment
• Reliable, personable and professional
• Highly proficient with Microsoft Office Suite (including Word, Excel and PowerPoint)
• Strong organizational skills to coordinate multiple tasks simultaneously
• Ability to deal with internal and external clients at all levels articulately and with courtesy and diplomacy
• Receive and direct visitors, applicants, and customers to appropriate locations and parties
• Provide reception-related clerical support to sales efforts and other duties as assigned
• Maintain conference room scheduling with internal staff via online calendar
• Provide support to and liaison with company Facilities staff in coordination of onsite company events
• Maintain a professional, organized and clean office environment
• 2+ years of receptionist/administrative experience of comparable work experience, preferably in a high-tech environment
• Positive and approachable personality with excellent customer service skills
• Team player with exceptional organization and communication skills (verbal and written)
• Schedule of appointments as determined by priority
• Assist in researching and compiling data and compose routine correspondence, reports and presentations for review and final revision by manager
• Maintain all files, confidential records
• Coordinate travel schedules, arranging meetings and teleconferences
• Filter all telephone calls, mail and email; dispersing and handle as appropriate
• Receive, photocopy, distribute, and file a variety of incoming and outgoing correspondence and reports
• May be responsible for all incoming and outgoing mail and correspondence including but not limited to faxes, courier deliveries, etc
• May be responsible for taking and distributing internal meeting minutes
• Provide relevant data, information, and back-up support materials to assist manager with day to day operations, as requested
• May track a variety of department and/or employee data and complete regularly scheduled reports by required due date
• Track, monitor and report on departmental budgets, staffing levels, staff vacations and alternative work schedules, department FTE’s, open positions, and various other administrative data and provides information to management as necessary
• Assist in preparation, obtain appropriate departmental signatures, track and follow up on various personnel actions to include candidate requisition forms for open positions, PSC forms for transfers, supervisor changes, employee leaves, promotions, etc
• Ensure that communications are promptly and accurately dispatched
• Assist in the planning, coordination, and preparation of major business meetings, luncheons, and dinners involving both internal and external clients, departments and companies as required
• May be responsible for the submission of staff expense reports in a timely manner
• May be responsible for the coordination and planning of facility needs (space, equipment, etc.)
• May function as IT contact including the coordination of maintenance and upgrading of hardware/software systems within department
• When manager is on travel or out of office may respond to routine items and forward urgent issues to appropriate individuals
• Strong computer skills (MS Office Suite, MS Word, MS PowerPoint, MS Access, MS Outlook, and Internet)
• Ability to work both within a team environment and independently to prioritize tasks
• Ability to maintain demanding timelines
• Ability to work independently and manage time efficiently
• Ability to be prioritize opportunities and perform multiple tasks
• Ability to establish and maintain effective working relationships with coworkers, managers and clients
• High School degree with 2 years related experience; or equivalent combination of education, training and experience
• Operate the multi-line telephone console answering in a professional and courteous manner and directing calls to appropriate parties
• Greet and announce visitors, vendors, customers and job applicants
• Assist in coordinating meetings including lunches, travel arrangements and other miscellaneous needs
• Manage the reception area to ensure effective telephone and mail communications both internally and externally to maintain professional image
• Process all incoming and outgoing mail including maintenance and replenishment of postage supplies
• Order transportation for employees/visitors; place calls as needed for medical emergencies; coordinate business courier services
• Manage the order, delivery, and storage process for office supplies and refreshments for corporate offices
• Maintain copy room, kitchen and conference rooms to maintain a tidy and orderly appearance
• Provide administrative/clerical support to employees as needed
• Participate in special projects as needed
• High school diploma, or an equivalent combination of education and experience
• Ability to multitask; and
• Experience answering multi-line phones
• High School Diploma or GED and 3-5 years office experience is required
• Must demonstrate excellent written and verbal communication and computer skills with particular attention to details
• Ability to exercise tact and good judgment in dealing with confidential material and when interacting with a diverse clientele
• Strong interpersonal skills required for contact with numerous University constituencies
• Must be exceptionally well-organized with a keen ability to prioritize numerous competing tasks; to provide effective solutions to problems and; to be aware of the status of travel, meeting and other calendar events
• Proficiency with Microsoft Office essential, most especially Word merge functions and basic Excel spreadsheet tools
• Readiness to assist with other office assignments as needed is essential
• Must possess an understanding of and willingness to support the University’s Catholic mission
• Executive Office experience preferred
• 2 — 3 years' experience in a similar role or other relevant experience
• Creative, flexible and a good team player
• Self-motivated and pro-active with a strong work ethic
• Sort and distribute incoming checks
• Manage incoming packages and faxes, and route to the appropriate recipients
• Associate’s degree and one year receptionist/administrative support experience or equivalent years of related work experience
• Punctuality, reliability, responsibility with work schedule and ability to prioritize work
• Professional appearance and attire, calm demeanor and positive attitude
• Ability to exercise good judgment and discretion, especially with regard to sensitive or confidential personnel or organizational matters
• Pleasant phone manner and the ability to communicate professionally and courteously, both in writing and verbally
• Proven track record of ability to multi-task, meet deadlines and remain calm under pressure
• Highly Proficient with Microsoft Office Suite (Word, Excel, Outlook & PowerPoint)
• Ability to work overtime as occasionally needed, at times with little or no notice, and to be reachable via cell phone
• Ability to work independently and within a team
• Provide administrative support to the New York and New Jersey office of Tokio Marine
• Organize and prioritize incoming calls, emails and correspondence
• Solely handle office supply ordering and replenishment of service areas and kitchens; to include meeting preparation and organization
• Assist staff as needed by preparing files and records
• Provide general clerical support, including photocopying, filing, faxing, and letter and document preparation/finalization
• Organize and distribute incoming daily mail and shipments and manage daily interoffice and outgoing mail for postage
• Develop Excel spreadsheets and PowerPoint presentations as needed
• Assist staff in office invoice processing and reconciliations
• Maintains vendor inventories; to include scheduling equipment installations, service calls, upgrades and replacements
• Assist with building service calls, physical security controls and customer tickets
• Maintain confidential and non-routine information
• Interface effectively with all levels of personnel
• Responsible for complying with proper internal controls as necessary to conduct job functions and/or carry out responsibilities and/or administrative activities at Company
• Ability to work independently and as part of a team
• Strong interpersonal relationship building skills: able to work with a variety of people and groups in a constructive and collaborative manner
• Emotional maturity to be able to responsibly work with confidential and sensitive information
• Operate Fugro telephone system and deal with general enquiries
• Greet visitors and inform staff member(s) of arrival, tea/coffees
• Deal with incoming/outgoing mail (distribution, delivery)
• Coordinate bookings of meeting/conference rooms/office accommodation
• Dealing with bookings for company flat
• Book taxis, vehicle hires, catering and couriers
• Dealing with deliveries – incoming/outgoing
• Photocopying, faxing and filing (general and contract)
• Provision of fast and efficient word processing service for office in line with company house style and formats
• Responsible for upkeep and ordering of stationery for Edinburgh office
• Perform general administrative tasks as required
• Work to appropriate office systems/procedures and quality system procedures as directed by line manager
• Input/processing of invoices as required

Front Office Receptionist / Cashier Resume Examples & Samples

• Good computer skills necessary in order to set up document formats in Word, Excel, and any other software program required by this position. Familiarity with the Internet is helpful
• Good verbal and written communications skills, Optometric terminology is helpful
• Applicant must have excellent interpersonal skills necessary to interact well with patients, staff, students, optometrists, and the public; be culturally sensitive
• Education: Any combination of education, training or experience that provides the required knowledge, skills and abilities. Graduate Equivalency Diploma or High School Diploma required
• Experience: 1-3 years of experience in a similar or related position
• Bi-lingual – Spanish speaking is highly preferred
• Experience in an optometric setting is helpful, with a working knowledge of health insurance eligibility and benefits processes
• Under minimal supervision a complete understanding of the job tasks and ability to perform them easily
• Develop solutions to a wide variety of problems encountered
• Works somewhat independently and under general direction and supervision
• Effectively plans and supervises the completion of a task/multiple tasks or project within deadlines and budget
• Consistently show initiative and takes ownership of projects; show good judgment when working with a team member, client contact, or vendor
• Demonstrates consistent progress in day-to-day responsibilities
• Keeps supervisor in loop on progress /status
• Cover Reception duties each day
• Set-up/Deletion of Long Distance Codes
• Change Door Locking Schedule (Holidays & Early Closing)
• Memo’s for after-hours air and lights
• Memo’s for contractors working after-hours
• Prepare, send and trace all packages for FedEx and Speedia
• Process Federal Express Weekly Invoices
• Input courier invoices (DDS): Speedy & FedEx
• Sort and deliver mail
• Postage on outgoing mail and have ready to send at day’s end
• Supervise and Manage supplies & inventory
• Supervise service calls
• Maintenance of kitchens
• Set-up/clean-up for catering
• Prep-for clean out of fridges
• Maintenance of appliances (ensure all are functioning properly)
• Ordering of stationery supplies
• Enter supplier invoices into DDS (our invoicing system)
• Maintenance of the supply room (ensuring that we have sufficient stock: toner, paper, etc.)
• Maintenance of all office equipment (i.e. copier, fax, etc.) – calls Helpline (IT) and requests service to equipment mentioned to her by staff
• Assist in the organization of internal office moves/renovations
• Process key & lock requests
• Process set-up & deletion of parking
• Periodically aid with any additional tasks as described by the Executive Assistant
• Organization and pulling of invoices for check registers as required by DDB Group Accounts Payable (to be pulled the day they are requested)
• Artefact billing on a weekly basis
• Approving of timesheets and inputting of freelancer hours into DDS
• Answer and field all incoming phone calls on a multi-line console in a timely, courteous manner. Accurately route each call
• Promptly greet visitors in a friendly and approachable manner; ensure they sign in properly and contact appropriate company personnel of their arrival
• Ensure a clean and welcoming lobby area for all clients, visitors, and employees
• Assist the digital ad team by coordinating with licensees to retrieve/distribute assets
• Performance of other duties and/or special projects as needed. Provide support to the Marvel west-coast IT and Technical Operations team
• At least 2-3 years’ experience as a receptionist or in a related customer service role
• Must be able to life up to 15-20lbs
• Demonstrated professionalism, is polished and poised
• Must have excellent oral and written communication skills, including phone etiquette
• Must possess strong interpersonal skills; build and maintain strong customer relationships
• Proven track record of managing multiple priorities; with strong organizational skills
• Must possess effective listening skills and take direction well
• Adaptable to changing priorities
• Ability to remain calm under pressure
• Proficient skill-set in Microsoft Office Suite (Excel, Word, Powerpoint, and Outlook)
• Strong experience with computers, including: Operating Systems (Macintosh and Windows), Browsers (Firefox, Chrome and Internet Explorer)
• Self-starter on assigned projects
• Passionate about film, television and animation production and possess willingness to learn and grow with the company
• Proficient use of personal computer
• Advanced skills in all Microsoft Office products including Word, Excel, PowerPoint, Adobe Professional
• Familiar with survey software (e.g. Doodle polls, Survey Monkey)
• Familiar with Content Management Software Application (CMS), LaserFiche electronic repository software

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9 Front Desk Receptionist Resume Examples for 2024

Front Desk Receptionist

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• Front Desk Receptionist Resume
• Front Desk Receptionist Resumes by Experience
• Front Desk Receptionist Resumes by Role
• Write a Resume for Front Desk Receptionists

Front desk receptionists have a broad range of responsibilities throughout all industries. They’re the face of the company and handle office management with exceptional communication skills while wearing many different hats.

Determining what content is important to hiring managers and  how to write your resume  or AI cover letter for this exciting field can be difficult. That’s why we analyzed hundreds of front desk receptionist resume samples from all levels of experience and industries. We learned what works to help you get more interviews in 2024.

The hardest part of  building your resume  is getting started.  Our nine front desk receptionist resumes helped land jobs in 2024 , so they’re a great launching pad.

Front Desk Receptionist Resume Example

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Why this resume works

• For example, did you help improve the efficiency of scheduling? Did you reduce the errors in billing? Improve customer satisfaction scores?
• A worthwhile summary should showcase your specializations and many (10+) years in the industry. Don’t forget to customize it by mentioning the target business by name. 
• Metrics are the best way to display your impact in your bullet points, as they’re concrete, measurable, and help break up chunks of monotonous text.
• Don’t forget to  check your resume  score with our free tool to gain the recruiter’s attention and increase your chances of an interview.

Beginner Front Desk Receptionist Resume

• Weave together your skills and achievements to give recruiters a hard time not choosing you.

Entry-Level Front Desk Receptionist Resume

• Do you have a specific interest in the position or company to which you’re applying? Mention that! However, if you’re not planning to customize your objective for each role you apply to, then you’re better leaving it off entirely.
• All work experience demonstrates some level of responsibility. In addition, any experience you’ve had interacting with customers applies to becoming a successful front desk receptionist.

Gym Front Desk Resume

• Leo’s description of his stint as a receptionist at Lockheed Martin makes for a great example here. He screens 78 calls daily, contributes to cutting company-wide paper consumption by 43%, and oversees 1,400 pages of archival content.

Front Desk Associate Resume

• Is the company looking for someone familiar with Pipedrive? Then, you could show how you used this tool to track customer purchase patterns for optimizing product placement and sales. Or do they demand Hootsuite proficiency? Elucidate instances when you deployed it for strategic social media management.
• Further your alignment and connection with the company in your front desk receptionist cover letter .

Front Desk Dental Receptionist Resume

• It also went a step further to show how exemplary customer service led to increased retention rates, and that’s good for business.

Front Desk Medical Receptionist Resume

• As a front desk medical receptionist, customize your resume by how your work directly (and positively) impacted the office through your exceptional customer service skills and understanding of medical office best practices. Cite specific data-driven examples, including process improvements and patient-centric techniques.
• Your front desk medical receptionist resume should highlight the scope, responsibilities, and specific medical office niche (dental, family practice) experience. This will catch the hiring manager’s eye looking for that “right fit” for their company.
• List any  special skills on your resume  related to the medical field like medical terminology or medical software. This sets you up for success as employers see you’re qualified for the role, especially if the job description prefers candidates with your specific skill set.

Hotel Front Desk Receptionist Resume

• Your hotel front desk receptionist resume should include your strong communication skills using sales techniques to improve the customer experience (and hotel revenue). Be sure to indicate your confident communication expertise and customer service experience. This appeals to employers because they see your keen ability to collaborate and meet (or exceed) guest standards.
• Mention your leadership abilities, including training new team members or coaching existing team members. Hiring managers will be less likely to question your leadership savvy and more apt to contact you for an interview. Always list the results of your leadership efforts using numbers.

School Front Desk Receptionist Resume

• Your school front desk receptionist resume should showcase your ability to manage different projects and responsibilities and handle a high-volume customer service of diverse populations (for example, staff members, school administrators, students, and parents). Discuss your education field’s nuances, including best practices and communication channels.
• Bonus: Highlight any responsibilities outside of the “normal” scope of a school front desk receptionist (for example, nurses station, reporting, direct administrative support). This gets you noticed.

Related resume guides

• Operations Manager
• Medical receptionist
• Human Resources
• Office assistant

How to Write a Resume for Front Desk Receptionists

Making a resume is a snap with these four easy steps. You’ll make a stellar first impression with these practical and specific tips for building a front desk receptionist resume in 2024:

Front desk receptionists are the face of a company, so choose a resume template that reflects your professionalism, friendliness, and helpfulness. If you’re looking to work for a company that appreciates business casual like a law firm or doctor’s office, you’ll do well with a professional or elegant resume template, which has enough personality to stand out but still exude class and respect. On the other hand, if you’re hoping to help folks get signed up at the gym, organize communication and admin work for a startup, welcome folks into a travel agency, or anything that’s a bit more casual, creative templates that use a little more color will be a wise but fun choice.

Communication—interpersonal skills as well as written communication—and prioritization are among the most important skills as a receptionist. While other job seekers largely take advantage of “communication” in their resumes, this really can’t be emphasized enough for a front desk receptionist.

Besides listing communication and prioritization in the skills section on your resume , look for ways to demonstrate those skills in action in your work experience section. For instance, did you serve the front desk while also registering guests, logging requests, and finding resolutions to customer problems? That says you’re good at prioritizing tasks—all without ever using the word “prioritize.” Pretty cool.

Write your resume with the specific industry in mind. A front desk receptionist for an insurance company will have some different responsibilities than in the medical industry. Think about the most important responsibilities required in the role you want. Will you be scheduling appointments for clients, completing data entry, or answering and redirecting calls? If so, talk about past work accomplishments and success where you may have done things like:

◉ Confirmed client appointments 24 hours in advance to reduce no-shows by 22% ◉ Reduced paper use by 36% with data entry of student and testing records ◉ Addressed 80% of client concerns without redirecting or putting the client on hold

You’re a company’s ambassador, so it’s vitally important that you catch typos and mistakes in your resume.  Check your resume  a couple of times and even have a co-worker or a grammatical guru friend take a look for you. Since you so often serve as someone’s first impression of a company or organization, don’t let a silly mistake like the wrong letter in an email address keep you from getting a call for an interview.

Receptionist Resume Summary Examples and Samples

Receptionist Resume Summary Example #1

A well presented, articulate and confident individual with proven ability to provide exceptional customer service. Having an outgoing personality,good interpersonal skills and the ability to work in a multi-national team environment with confidence and minimal supervision.

Receptionist Resume Summary Example #2

Reliable team player with a dedication to my work and the profession of communications. Competent in Microsoft Office programs, CRM applications, and design programs. Social media savvy with experiences in employee and client relations, time and project management, advanced marketing and event planning knowledge.

Receptionist Resume Summary Example #3

A dynamic individual with enthusiasm and a positive attitude. A self-starter, goal oriented, hardworking and able to handle stress. Have excellent interpersonal skills and find it easy to build and maintain good working relationships as well as influence and motivate people. A reliable, organized, attentive to detail and always striving to be professional in both appearance and approach.

Receptionist Resume Summary Example #4

A very experienced, over 23 years in the medical field, driven and compassionate about healthcare medical assistance . I am focused on patient care and I want to use my abilities in this field to be the best healthcare provider for my patients.

Receptionist Resume Summary Example #5

Proficient worker as a bartender, waiter and receptionist. High efficiency in working under high pressure, fast working and easy adaptability. Working 6 days in a row 10 hours a day has never been a big deal.

Receptionist Resume Summary Example #6

Reliable and enthusiastic with experience in reception and customer service areas. Skilled customer engagement, problem solving, and various software operations. Known for remaining poised and calm in busy environments. Results-driven with solid administrative and financial management skills. High-energy team player dedicated to maximizing customer loyalty with exceptional support. Well-organized I’m planning, problem-solving, and multitasking in fast-paced hospitality settings.

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• Office Receptionist Resume Example

Resume Examples

• Common Tasks & Responsibilities
• Top Hard & Soft Skills
• Action Verbs & Keywords
• Resume FAQs
• Similar Resumes

Common Responsibilities Listed on Office Receptionist Resumes:

• Greet and direct visitors and clients in a professional and friendly manner
• Answer incoming calls and direct them to the appropriate person or department
• Manage the office calendar and schedule meetings
• Monitor and order office supplies
• Maintain office equipment and coordinate repairs when necessary
• Assist with administrative tasks such as filing, data entry, and photocopying
• Prepare and distribute mail and packages
• Manage the reception area, including tidying up and organizing
• Monitor security systems and ensure the safety of the office
• Assist with event planning and organization
• Provide customer service to visitors and clients
• Manage the office budget and track expenses

Speed up your resume creation process with the AI-Powered Resume Builder . Generate tailored achievements in seconds for every role you apply to.

Office Receptionist Resume Example:

• Implemented a new scheduling system that reduced appointment wait times by 50% and increased customer satisfaction scores by 15%.
• Managed the office budget and identified cost-saving opportunities, resulting in a 10% reduction in expenses over a six-month period.
• Collaborated with the HR team to streamline the onboarding process for new employees, reducing the time to complete paperwork by 30%.
• Developed and implemented a new visitor management system, improving security protocols and reducing unauthorized access by 25%.
• Managed the office supply inventory and identified cost-saving opportunities, resulting in a 15% reduction in expenses over a one-year period.
• Provided exceptional customer service to visitors and clients, resulting in a 20% increase in positive feedback and referrals.
• Managed the reception area and implemented a new organization system, resulting in a 30% reduction in clutter and a more professional appearance.
• Assisted with event planning and organization, resulting in a successful company-wide event with over 100 attendees and positive feedback from participants.
• Provided administrative support to the executive team, including scheduling meetings and preparing reports, resulting in improved efficiency and productivity for the team.
• Scheduling and calendar management
• Budget management and cost reduction
• Onboarding and HR coordination
• Visitor management and security protocols
• Office supply inventory management
• Customer service and client relations
• Reception area organization and maintenance
• Event planning and organization
• Administrative support and report preparation
• Time management and prioritization
• Multitasking and adaptability
• Communication and interpersonal skills
• Attention to detail and accuracy
• Proficiency in Microsoft Office Suite
• Basic knowledge of office equipment and troubleshooting

Top Skills & Keywords for Office Receptionist Resumes:

Hard skills.

• Multi-line phone system operation
• Customer service and interpersonal communication
• Microsoft Office Suite proficiency
• Data entry and record keeping
• Filing and document management
• Basic bookkeeping and accounting
• Inventory management and ordering supplies
• Mail and package handling
• Meeting and event coordination
• Travel arrangements and expense reporting
• Front desk security and access control

Soft Skills

• Communication and Interpersonal Skills
• Multitasking and Time Management
• Attention to Detail and Organization
• Professionalism and Poise
• Customer Service and Hospitality
• Adaptability and Flexibility
• Problem Solving and Critical Thinking
• Empathy and Compassion
• Conflict Resolution and Negotiation
• Teamwork and Collaboration
• Positive Attitude and Enthusiasm
• Technology and Computer Skills

Resume Action Verbs for Office Receptionists:

• Communicated
• Coordinated
• Facilitated
• Prioritized

Generate Your Resume Summary

Resume FAQs for Office Receptionists:

How long should i make my office receptionist resume, what is the best way to format a office receptionist resume, which keywords are important to highlight in a office receptionist resume, how should i write my resume if i have no experience as a office receptionist, compare your office receptionist resume to a job description:.

• Identify opportunities to further tailor your resume to the Office Receptionist job
• Improve your keyword usage to align your experience and skills with the position
• Uncover and address potential gaps in your resume that may be important to the hiring manager

Complete the steps below to generate your free resume analysis.

Related Resumes for Office Receptionists:

Front desk receptionist, dental receptionist, medical receptionist, hospital receptionist, hotel receptionist, salon receptionist, spa receptionist, veterinary receptionist.

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