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Chapter 5: Qualitative descriptive research

Darshini Ayton

Learning outcomes

Upon completion of this chapter, you should be able to:

  • Identify the key terms and concepts used in qualitative descriptive research.
  • Discuss the advantages and disadvantages of qualitative descriptive research.

What is a qualitative descriptive study?

The key concept of the qualitative descriptive study is description.

Qualitative descriptive studies (also known as ‘exploratory studies’ and ‘qualitative description approaches’) are relatively new in the qualitative research landscape. They emerged predominantly in the field of nursing and midwifery over the past two decades. 1 The design of qualitative descriptive studies evolved as a means to define aspects of qualitative research that did not resemble qualitative research designs to date, despite including elements of those other study designs. 2

Qualitative descriptive studies  describe  phenomena rather than explain them. Phenomenological studies, ethnographic studies and those using grounded theory seek to explain a phenomenon. Qualitative descriptive studies aim to provide a comprehensive summary of events. The approach to this study design is journalistic, with the aim being to answer the questions who, what, where and how. 3

A qualitative descriptive study is an important and appropriate design for research questions that are focused on gaining insights about a poorly understood research area, rather than on a specific phenomenon. Since qualitative descriptive study design seeks to describe rather than explain, explanatory frameworks and theories are not required to explain or ‘ground’ a study and its results. 4 The researcher may decide that a framework or theory adds value to their interpretations, and in that case, it is perfectly acceptable to use them. However, the hallmark of genuine curiosity (naturalistic enquiry) is that the researcher does not know in advance what they will be observing or describing. 4 Because a phenomenon is being described, the qualitative descriptive analysis is more categorical and less conceptual than other methods. Qualitative content analysis is usually the main approach to data analysis in qualitative descriptive studies. 4 This has led to criticism of descriptive research being less sophisticated because less interpretation is required than with other qualitative study designs in which interpretation and explanation are key characteristics (e.g. phenomenology, grounded theory, case studies).

Diverse approaches to data collection can be utilised in qualitative description studies. However, most qualitative descriptive studies use semi-structured interviews (see Chapter 13) because they provide a reliable way to collect data. 3 The technique applied to data analysis is generally categorical and less conceptual when compared to other qualitative research designs (see Section 4). 2,3 Hence, this study design is well suited to research by practitioners, student researchers and policymakers. Its straightforward approach enables these studies to be conducted in shorter timeframes than other study designs. 3 Descriptive studies are common as the qualitative component in mixed-methods research ( see Chapter 11 ) and evaluations ( see Chapter 12 ), 1 because qualitative descriptive studies can provide information to help develop and refine questionnaires or interventions.

For example, in our research to develop a patient-reported outcome measure for people who had undergone a percutaneous coronary intervention (PCI), which is a common cardiac procedure to treat heart disease, we started by conducting a qualitative descriptive study. 5 This project was a large, mixed-methods study funded by a private health insurer. The entire research process needed to be straightforward and achievable within a year, as we had engaged an undergraduate student to undertake the research tasks. The aim of the qualitative component of the mixed-methods study was to identify and explore patients’ perceptions following PCI. We used inductive approaches to collect and analyse the data. The study was guided by the following domains for the development of patient-reported outcomes, according to US Food and Drug Administration (FDA) guidelines, which included:

  • Feeling: How the patient feels physically and psychologically after medical intervention
  • Function: The patient’s mobility and ability to maintain their regular routine
  • Evaluation: The patient’s overall perception of the success or failure of their procedure and their perception of what contributed to it. 5(p458)

We conducted focus groups and interviews, and asked participants three questions related to the FDA outcome domains:

  • From your perspective, what would be considered a successful outcome of the procedure?

Probing questions: Did the procedure meet your expectations? How do you define whether the procedure was successful?

  • How did you feel after the procedure?

Probing question: How did you feel one week after and how does that compare with how you feel now?

  • After your procedure, tell me about your ability to do your daily activities?

Prompt for activities including gardening, housework, personal care, work-related and family-related tasks.

Probing questions: Did you attend cardiac rehabilitation? Can you tell us about your experience of cardiac rehabilitation? What impact has medication had on your recovery?

  • What, if any, lifestyle changes have you made since your procedure? 5(p459)

Data collection was conducted with 32 participants. The themes were mapped to the FDA patient-reported outcome domains, with the results confirming previous research and also highlighting new areas for exploration in the development of a new patient-reported outcome measure. For example, participants reported a lack of confidence following PCI and the importance of patient and doctor communication. Women, in particular, reported that they wanted doctors to recognise how their experiences of cardiac symptoms were different to those of men.

The study described phenomena and resulted in the development of a patient-reported outcome measure that was tested and refined using a discrete-choice experiment survey, 6 a pilot of the measure in the Victorian Cardiac Outcomes Registry and a Rasch analysis to validate the measurement’s properties. 7

Advantages and disadvantages of qualitative descriptive studies

A qualitative descriptive study is an effective design for research by practitioners, policymakers and students, due to their relatively short timeframes and low costs. The researchers can remain close to the data and the events described, and this can enable the process of analysis to be relatively simple. Qualitative descriptive studies are also useful in mixed-methods research studies. Some of the advantages of qualitative descriptive studies have led to criticism of the design approach, due to a lack of engagement with theory and the lack of interpretation and explanation of the data. 2

Table 5.1. Examples of qualitative descriptive studies

Qualitative descriptive studies are gaining popularity in health and social care due to their utility, from a resource and time perspective, for research by practitioners, policymakers and researchers. Descriptive studies can be conducted as stand-alone studies or as part of larger, mixed-methods studies.

  • Bradshaw C, Atkinson S, Doody O. Employing a qualitative description approach in health care research. Glob Qual Nurs Res. 2017;4. doi:10.1177/2333393617742282
  • Lambert VA, Lambert CE. Qualitative descriptive research: an acceptable design. Pac Rim Int J Nurs Res Thail. 2012;16(4):255-256. Accessed June 6, 2023. https://he02.tci-thaijo.org/index.php/PRIJNR/article/download/5805/5064
  • Doyle L et al. An overview of the qualitative descriptive design within nursing research. J Res Nurs. 2020;25(5):443-455. doi:10.1177/174498711988023
  • Kim H, Sefcik JS, Bradway C. Characteristics of qualitative descriptive studies: a systematic review. Res Nurs Health. 2017;40(1):23-42. doi:10.1002/nur.21768
  • Ayton DR et al. Exploring patient-reported outcomes following percutaneous coronary intervention: a qualitative study. Health Expect. 2018;21(2):457-465. doi:10.1111/hex.1263
  • Barker AL et al. Symptoms and feelings valued by patients after a percutaneous coronary intervention: a discrete-choice experiment to inform development of a new patient-reported outcome. BMJ Open. 2018;8:e023141. doi:10.1136/bmjopen-2018-023141
  • Soh SE et al. What matters most to patients following percutaneous coronary interventions? a new patient-reported outcome measure developed using Rasch analysis. PLoS One. 2019;14(9):e0222185. doi:10.1371/journal.pone.0222185
  • Hiller RM et al. Coping and support-seeking in out-of-home care: a qualitative study of the views of young people in care in England. BMJ Open. 2021;11:e038461. doi:10.1136/bmjopen-2020-038461
  • Backman C, Cho-Young D. Engaging patients and informal caregivers to improve safety and facilitate person- and family-centered care during transitions from hospital to home – a qualitative descriptive study. Patient Prefer Adherence. 2019;13:617-626. doi:10.2147/PPA.S201054

Qualitative Research – a practical guide for health and social care researchers and practitioners Copyright © 2023 by Darshini Ayton is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License , except where otherwise noted.

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11 Descriptive and interpretive approaches to qualitative research

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This chapter explores descriptive and interpretive approaches to qualitative research. This includes the formulation of the problem, data collection, the specifics of sampling, data analysis in descriptive/interpretive qualitative research, generation of categories, and extracting and interpreting the main findings.

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Descriptive Research and Qualitative Research

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what is descriptive analysis in qualitative research

  • Eunsook T. Koh 2 &
  • Willis L. Owen 2  

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Descriptive research is a study of status and is widely used in education, nutrition, epidemiology, and the behavioral sciences. Its value is based on the premise that problems can be solved and practices improved through observation, analysis, and description. The most common descriptive research method is the survey, which includes questionnaires, personal interviews, phone surveys, and normative surveys. Developmental research is also descriptive. Through cross-sectional and longitudinal studies, researchers investigate the interaction of diet (e.g., fat and its sources, fiber and its sources, etc.) and life styles (e.g., smoking, alcohol drinking, etc.) and of disease (e.g., cancer, coronary heart disease) development. Observational research and correlational studies constitute other forms of descriptive research. Correlational studies determine and analyze relationships between variables as well as generate predictions. Descriptive research generates data, both qualitative and quantitative, that define the state of nature at a point in time. This chapter discusses some characteristics and basic procedures of the various types of descriptive research.

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Koh, E.T., Owen, W.L. (2000). Descriptive Research and Qualitative Research. In: Introduction to Nutrition and Health Research. Springer, Boston, MA. https://doi.org/10.1007/978-1-4615-1401-5_12

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what is descriptive analysis in qualitative research

Home Market Research Research Tools and Apps

Descriptive Analysis: What It Is + Best Research Tips

Descriptive analysis summarize the attributes of a data set. It uses frequency, central tendency, dispersion, & position measurements.

Leading statistical analysis usually begins with a descriptive analysis. It is also known as descriptive analytics or descriptive statistics. It helps you think about how to utilize your data, help you identify exceptions and mistakes, and see how variables are related, putting you in a position to lead future statistical research.

Keeping raw data in a format that makes it easy to understand and analyze, i.e., rearranging, sorting, and changing data so that it can tell you something useful about the data it contains.

Descriptive analysis is one of the most crucial phases of statistical data analysis. It provides you with a conclusion about the distribution of your data and aids in detecting errors and outliers. It lets you spot patterns between variables, preparing you for future statistical analysis.

In this blog, we will discuss descriptive analysis and the best tips for researchers.

What is Descriptive Analysis?

Descriptive analysis is a sort of data research that aids in describing, demonstrating, or helpfully summarizing data points so those patterns may develop that satisfy all of the conditions of the data.

It is the technique of identifying patterns and links by utilizing recent and historical data. Because it identifies patterns and associations without going any further, it is frequently referred to as the most basic data analysis .

When describing change over time, this analysis is beneficial. It utilizes patterns as a jumping-off point for further research to inform decision-making. When done systematically, they are not tricky or tiresome.

Data aggregation and mining are two methods used in descriptive analysis to generate historical data. Information is gathered and sorted in data aggregation to simplify large datasets. Data mining is the next analytical stage, which entails searching the data for patterns and significance. Data analytics and data analysis are closely related processes that involve extracting insights from data to make informed decisions.

Types of Descriptive Analysis

A variety of empirical methodologies support practical descriptive analyses. The most popular descriptive work tools are simple statistics representing core trends and variations (such as means, medians, and modes), which may be highly useful for explaining data.

It is the responsibility of the descriptive researcher to condense the body of data into a form that the audience will find helpful. This data reduction does not mean a situation or phenomenon should be equally weighted in all its components.

Instead, it concentrates on the most critical aspects of the phenomenon as it is and, more generally, the context of real-world practice in which a research study is to be read. The four types of descriptive analysis methods are:

01. Measurements of Frequency

Understanding how often a particular event or reaction is likely to occur is crucial for descriptive analysis. The main goal of frequency measurements is to provide something like a count or a percentage.

02. Measures of Central Tendency

Finding the central (or average) tendency or response is crucial in descriptive analysis. Three standards—mean, median, and mode—are used to calculate central tendency.

03. Measures of Dispersion

At times, understanding how data is distributed throughout a range is crucial. This kind of distribution may be measured using dispersion metrics like range or standard deviation.

04. Measures of Position

Finding a value’s or response’s location concerning other matters is another aspect of descriptive analysis. In this area of knowledge, metrics like quartiles and percentiles are beneficial.

How to Conduct a Descriptive Analysis?

Descriptive analysis is an important phase in data exploration that involves summarizing and describing the primary properties of a dataset. It provides vital insights into the data’s frequency distribution, central tendency, dispersion, and identifying position. It assists researchers and analysts in better understanding their data.

Conducting a descriptive analysis entails several critical phases, which we will discuss below.

Step 1: Data Collection

Before conducting any analysis, you must first collect relevant data. This process involves identifying data sources, selecting appropriate data-collecting methods, and verifying that the data acquired accurately represents the population or topic of interest.

You can collect data through surveys, experiments, observations, existing databases, or other data collection methods .

Step 2: Data Preparation

Data preparation is crucial for ensuring the dataset is clean, consistent, and ready for analysis. This step covers the following tasks:

  • Data Cleaning: Handle missing values, exceptions, and errors in the dataset. Input missing values or develop appropriate statistical techniques for dealing with them.
  • Data Transformation: Convert data into an appropriate format. Examples of this are changing data types, encoding categorical variables, or scaling numerical variables.
  • Data Reduction: For large datasets, try reducing their size by sampling or aggregation to make the analysis more manageable.

Step 3: Apply Methods

In this step, you will analyze and describe the data using a variety of methodologies and procedures. The following are some common descriptive analysis methods:

  • Frequency Distribution Analysis: Create frequency tables or bar charts to show the number or proportion of occurrences for each category for categorical variables.
  • Measures of Central Tendency: Calculate numerical variables’ mean, median, and mode to determine the center or usual value.
  • Measures of Dispersion: Calculate the range, variance, and standard deviation to examine the dispersion or variability of the data.
  • Measures of Position: Identify the position of a single value or its response to others.

Identify which variables are important to your descriptive analysis and research questions. Various methods are used for numerical and categorical variables, so it is essential to distinguish between them.

  • After the data set has been analyzed, researchers may interpret the findings in light of the goals. The analysis was successful if the conclusions were what was anticipated. Otherwise, they must search for weaknesses in their strategy and repeat these processes to get better outcomes.

Step 4: Summary Statistics and Visualization

Descriptive statistics refers to a set of methods for summarizing and describing the main characteristics of a dataset. Summarize the data through statistics and visualization. This step involves the following tasks:

  • Summary Statistics: Summarize your findings clearly and concisely.
  • Data Visualization: Use various charts and plots to visualize the data. Create histograms, box plots, scatter plots, or line charts for numerical data. Use bar charts, pie charts, or stacked bar charts for categorical data.

Best Research Tips to Complete Descriptive Analysis

Moreover, what researchers can do to complete descriptive analysis are:

  • They must specify the purpose of the in-depth analysis , the goals, the direction they will take, the things they must overlook, and the format in which the data must be provided.
  • They must gather data after identifying the goals. This is a critical phase since collecting incorrect data might lead them far from their objective.
  • Cleaning up the data is the next stage. When working with massive data sets, data cleansing may become challenging. The working data set’s noise or irrelevant information might skew the findings. Researchers should clean the data following the specifications for reliable results.
  • Different descriptive techniques are used once the data has been cleaned. In the form of in-depth descriptive summaries, the descriptive analysis highlights the fundamental characteristics of the data.
  • When you’re presenting your analysis to non-technical stakeholders and teams, it might be challenging to communicate the findings. Data visualization helps to complete this task efficiently. To give the results, researchers might use a variety of data visualization approaches, such as charts, pie charts, graphs, and others.

Descriptive analysis is a crucial research approach, regardless of whether the researcher wants to discover causal relationships between variables, explain population patterns, or develop new metrics for basic phenomena. When used correctly, it may significantly contribute to various descriptive and causal research investigations.

Looking at the correct data and evaluating it is pretty valuable for researchers and marketers. You may gather research data and execute complex analysis within the tool with an established research platform like QuestionPro, which enables you to get the insights that matter.

Using QuestionPro, you can quickly reach important decisions while better understanding your customers and other research objects. Utilize the enterprise-grade research suite’s capabilities right now!

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Research Method

Home » Qualitative Research – Methods, Analysis Types and Guide

Qualitative Research – Methods, Analysis Types and Guide

Table of Contents

Qualitative Research

Qualitative Research

Qualitative research is a type of research methodology that focuses on exploring and understanding people’s beliefs, attitudes, behaviors, and experiences through the collection and analysis of non-numerical data. It seeks to answer research questions through the examination of subjective data, such as interviews, focus groups, observations, and textual analysis.

Qualitative research aims to uncover the meaning and significance of social phenomena, and it typically involves a more flexible and iterative approach to data collection and analysis compared to quantitative research. Qualitative research is often used in fields such as sociology, anthropology, psychology, and education.

Qualitative Research Methods

Types of Qualitative Research

Qualitative Research Methods are as follows:

One-to-One Interview

This method involves conducting an interview with a single participant to gain a detailed understanding of their experiences, attitudes, and beliefs. One-to-one interviews can be conducted in-person, over the phone, or through video conferencing. The interviewer typically uses open-ended questions to encourage the participant to share their thoughts and feelings. One-to-one interviews are useful for gaining detailed insights into individual experiences.

Focus Groups

This method involves bringing together a group of people to discuss a specific topic in a structured setting. The focus group is led by a moderator who guides the discussion and encourages participants to share their thoughts and opinions. Focus groups are useful for generating ideas and insights, exploring social norms and attitudes, and understanding group dynamics.

Ethnographic Studies

This method involves immersing oneself in a culture or community to gain a deep understanding of its norms, beliefs, and practices. Ethnographic studies typically involve long-term fieldwork and observation, as well as interviews and document analysis. Ethnographic studies are useful for understanding the cultural context of social phenomena and for gaining a holistic understanding of complex social processes.

Text Analysis

This method involves analyzing written or spoken language to identify patterns and themes. Text analysis can be quantitative or qualitative. Qualitative text analysis involves close reading and interpretation of texts to identify recurring themes, concepts, and patterns. Text analysis is useful for understanding media messages, public discourse, and cultural trends.

This method involves an in-depth examination of a single person, group, or event to gain an understanding of complex phenomena. Case studies typically involve a combination of data collection methods, such as interviews, observations, and document analysis, to provide a comprehensive understanding of the case. Case studies are useful for exploring unique or rare cases, and for generating hypotheses for further research.

Process of Observation

This method involves systematically observing and recording behaviors and interactions in natural settings. The observer may take notes, use audio or video recordings, or use other methods to document what they see. Process of observation is useful for understanding social interactions, cultural practices, and the context in which behaviors occur.

Record Keeping

This method involves keeping detailed records of observations, interviews, and other data collected during the research process. Record keeping is essential for ensuring the accuracy and reliability of the data, and for providing a basis for analysis and interpretation.

This method involves collecting data from a large sample of participants through a structured questionnaire. Surveys can be conducted in person, over the phone, through mail, or online. Surveys are useful for collecting data on attitudes, beliefs, and behaviors, and for identifying patterns and trends in a population.

Qualitative data analysis is a process of turning unstructured data into meaningful insights. It involves extracting and organizing information from sources like interviews, focus groups, and surveys. The goal is to understand people’s attitudes, behaviors, and motivations

Qualitative Research Analysis Methods

Qualitative Research analysis methods involve a systematic approach to interpreting and making sense of the data collected in qualitative research. Here are some common qualitative data analysis methods:

Thematic Analysis

This method involves identifying patterns or themes in the data that are relevant to the research question. The researcher reviews the data, identifies keywords or phrases, and groups them into categories or themes. Thematic analysis is useful for identifying patterns across multiple data sources and for generating new insights into the research topic.

Content Analysis

This method involves analyzing the content of written or spoken language to identify key themes or concepts. Content analysis can be quantitative or qualitative. Qualitative content analysis involves close reading and interpretation of texts to identify recurring themes, concepts, and patterns. Content analysis is useful for identifying patterns in media messages, public discourse, and cultural trends.

Discourse Analysis

This method involves analyzing language to understand how it constructs meaning and shapes social interactions. Discourse analysis can involve a variety of methods, such as conversation analysis, critical discourse analysis, and narrative analysis. Discourse analysis is useful for understanding how language shapes social interactions, cultural norms, and power relationships.

Grounded Theory Analysis

This method involves developing a theory or explanation based on the data collected. Grounded theory analysis starts with the data and uses an iterative process of coding and analysis to identify patterns and themes in the data. The theory or explanation that emerges is grounded in the data, rather than preconceived hypotheses. Grounded theory analysis is useful for understanding complex social phenomena and for generating new theoretical insights.

Narrative Analysis

This method involves analyzing the stories or narratives that participants share to gain insights into their experiences, attitudes, and beliefs. Narrative analysis can involve a variety of methods, such as structural analysis, thematic analysis, and discourse analysis. Narrative analysis is useful for understanding how individuals construct their identities, make sense of their experiences, and communicate their values and beliefs.

Phenomenological Analysis

This method involves analyzing how individuals make sense of their experiences and the meanings they attach to them. Phenomenological analysis typically involves in-depth interviews with participants to explore their experiences in detail. Phenomenological analysis is useful for understanding subjective experiences and for developing a rich understanding of human consciousness.

Comparative Analysis

This method involves comparing and contrasting data across different cases or groups to identify similarities and differences. Comparative analysis can be used to identify patterns or themes that are common across multiple cases, as well as to identify unique or distinctive features of individual cases. Comparative analysis is useful for understanding how social phenomena vary across different contexts and groups.

Applications of Qualitative Research

Qualitative research has many applications across different fields and industries. Here are some examples of how qualitative research is used:

  • Market Research: Qualitative research is often used in market research to understand consumer attitudes, behaviors, and preferences. Researchers conduct focus groups and one-on-one interviews with consumers to gather insights into their experiences and perceptions of products and services.
  • Health Care: Qualitative research is used in health care to explore patient experiences and perspectives on health and illness. Researchers conduct in-depth interviews with patients and their families to gather information on their experiences with different health care providers and treatments.
  • Education: Qualitative research is used in education to understand student experiences and to develop effective teaching strategies. Researchers conduct classroom observations and interviews with students and teachers to gather insights into classroom dynamics and instructional practices.
  • Social Work : Qualitative research is used in social work to explore social problems and to develop interventions to address them. Researchers conduct in-depth interviews with individuals and families to understand their experiences with poverty, discrimination, and other social problems.
  • Anthropology : Qualitative research is used in anthropology to understand different cultures and societies. Researchers conduct ethnographic studies and observe and interview members of different cultural groups to gain insights into their beliefs, practices, and social structures.
  • Psychology : Qualitative research is used in psychology to understand human behavior and mental processes. Researchers conduct in-depth interviews with individuals to explore their thoughts, feelings, and experiences.
  • Public Policy : Qualitative research is used in public policy to explore public attitudes and to inform policy decisions. Researchers conduct focus groups and one-on-one interviews with members of the public to gather insights into their perspectives on different policy issues.

How to Conduct Qualitative Research

Here are some general steps for conducting qualitative research:

  • Identify your research question: Qualitative research starts with a research question or set of questions that you want to explore. This question should be focused and specific, but also broad enough to allow for exploration and discovery.
  • Select your research design: There are different types of qualitative research designs, including ethnography, case study, grounded theory, and phenomenology. You should select a design that aligns with your research question and that will allow you to gather the data you need to answer your research question.
  • Recruit participants: Once you have your research question and design, you need to recruit participants. The number of participants you need will depend on your research design and the scope of your research. You can recruit participants through advertisements, social media, or through personal networks.
  • Collect data: There are different methods for collecting qualitative data, including interviews, focus groups, observation, and document analysis. You should select the method or methods that align with your research design and that will allow you to gather the data you need to answer your research question.
  • Analyze data: Once you have collected your data, you need to analyze it. This involves reviewing your data, identifying patterns and themes, and developing codes to organize your data. You can use different software programs to help you analyze your data, or you can do it manually.
  • Interpret data: Once you have analyzed your data, you need to interpret it. This involves making sense of the patterns and themes you have identified, and developing insights and conclusions that answer your research question. You should be guided by your research question and use your data to support your conclusions.
  • Communicate results: Once you have interpreted your data, you need to communicate your results. This can be done through academic papers, presentations, or reports. You should be clear and concise in your communication, and use examples and quotes from your data to support your findings.

Examples of Qualitative Research

Here are some real-time examples of qualitative research:

  • Customer Feedback: A company may conduct qualitative research to understand the feedback and experiences of its customers. This may involve conducting focus groups or one-on-one interviews with customers to gather insights into their attitudes, behaviors, and preferences.
  • Healthcare : A healthcare provider may conduct qualitative research to explore patient experiences and perspectives on health and illness. This may involve conducting in-depth interviews with patients and their families to gather information on their experiences with different health care providers and treatments.
  • Education : An educational institution may conduct qualitative research to understand student experiences and to develop effective teaching strategies. This may involve conducting classroom observations and interviews with students and teachers to gather insights into classroom dynamics and instructional practices.
  • Social Work: A social worker may conduct qualitative research to explore social problems and to develop interventions to address them. This may involve conducting in-depth interviews with individuals and families to understand their experiences with poverty, discrimination, and other social problems.
  • Anthropology : An anthropologist may conduct qualitative research to understand different cultures and societies. This may involve conducting ethnographic studies and observing and interviewing members of different cultural groups to gain insights into their beliefs, practices, and social structures.
  • Psychology : A psychologist may conduct qualitative research to understand human behavior and mental processes. This may involve conducting in-depth interviews with individuals to explore their thoughts, feelings, and experiences.
  • Public Policy: A government agency or non-profit organization may conduct qualitative research to explore public attitudes and to inform policy decisions. This may involve conducting focus groups and one-on-one interviews with members of the public to gather insights into their perspectives on different policy issues.

Purpose of Qualitative Research

The purpose of qualitative research is to explore and understand the subjective experiences, behaviors, and perspectives of individuals or groups in a particular context. Unlike quantitative research, which focuses on numerical data and statistical analysis, qualitative research aims to provide in-depth, descriptive information that can help researchers develop insights and theories about complex social phenomena.

Qualitative research can serve multiple purposes, including:

  • Exploring new or emerging phenomena : Qualitative research can be useful for exploring new or emerging phenomena, such as new technologies or social trends. This type of research can help researchers develop a deeper understanding of these phenomena and identify potential areas for further study.
  • Understanding complex social phenomena : Qualitative research can be useful for exploring complex social phenomena, such as cultural beliefs, social norms, or political processes. This type of research can help researchers develop a more nuanced understanding of these phenomena and identify factors that may influence them.
  • Generating new theories or hypotheses: Qualitative research can be useful for generating new theories or hypotheses about social phenomena. By gathering rich, detailed data about individuals’ experiences and perspectives, researchers can develop insights that may challenge existing theories or lead to new lines of inquiry.
  • Providing context for quantitative data: Qualitative research can be useful for providing context for quantitative data. By gathering qualitative data alongside quantitative data, researchers can develop a more complete understanding of complex social phenomena and identify potential explanations for quantitative findings.

When to use Qualitative Research

Here are some situations where qualitative research may be appropriate:

  • Exploring a new area: If little is known about a particular topic, qualitative research can help to identify key issues, generate hypotheses, and develop new theories.
  • Understanding complex phenomena: Qualitative research can be used to investigate complex social, cultural, or organizational phenomena that are difficult to measure quantitatively.
  • Investigating subjective experiences: Qualitative research is particularly useful for investigating the subjective experiences of individuals or groups, such as their attitudes, beliefs, values, or emotions.
  • Conducting formative research: Qualitative research can be used in the early stages of a research project to develop research questions, identify potential research participants, and refine research methods.
  • Evaluating interventions or programs: Qualitative research can be used to evaluate the effectiveness of interventions or programs by collecting data on participants’ experiences, attitudes, and behaviors.

Characteristics of Qualitative Research

Qualitative research is characterized by several key features, including:

  • Focus on subjective experience: Qualitative research is concerned with understanding the subjective experiences, beliefs, and perspectives of individuals or groups in a particular context. Researchers aim to explore the meanings that people attach to their experiences and to understand the social and cultural factors that shape these meanings.
  • Use of open-ended questions: Qualitative research relies on open-ended questions that allow participants to provide detailed, in-depth responses. Researchers seek to elicit rich, descriptive data that can provide insights into participants’ experiences and perspectives.
  • Sampling-based on purpose and diversity: Qualitative research often involves purposive sampling, in which participants are selected based on specific criteria related to the research question. Researchers may also seek to include participants with diverse experiences and perspectives to capture a range of viewpoints.
  • Data collection through multiple methods: Qualitative research typically involves the use of multiple data collection methods, such as in-depth interviews, focus groups, and observation. This allows researchers to gather rich, detailed data from multiple sources, which can provide a more complete picture of participants’ experiences and perspectives.
  • Inductive data analysis: Qualitative research relies on inductive data analysis, in which researchers develop theories and insights based on the data rather than testing pre-existing hypotheses. Researchers use coding and thematic analysis to identify patterns and themes in the data and to develop theories and explanations based on these patterns.
  • Emphasis on researcher reflexivity: Qualitative research recognizes the importance of the researcher’s role in shaping the research process and outcomes. Researchers are encouraged to reflect on their own biases and assumptions and to be transparent about their role in the research process.

Advantages of Qualitative Research

Qualitative research offers several advantages over other research methods, including:

  • Depth and detail: Qualitative research allows researchers to gather rich, detailed data that provides a deeper understanding of complex social phenomena. Through in-depth interviews, focus groups, and observation, researchers can gather detailed information about participants’ experiences and perspectives that may be missed by other research methods.
  • Flexibility : Qualitative research is a flexible approach that allows researchers to adapt their methods to the research question and context. Researchers can adjust their research methods in real-time to gather more information or explore unexpected findings.
  • Contextual understanding: Qualitative research is well-suited to exploring the social and cultural context in which individuals or groups are situated. Researchers can gather information about cultural norms, social structures, and historical events that may influence participants’ experiences and perspectives.
  • Participant perspective : Qualitative research prioritizes the perspective of participants, allowing researchers to explore subjective experiences and understand the meanings that participants attach to their experiences.
  • Theory development: Qualitative research can contribute to the development of new theories and insights about complex social phenomena. By gathering rich, detailed data and using inductive data analysis, researchers can develop new theories and explanations that may challenge existing understandings.
  • Validity : Qualitative research can offer high validity by using multiple data collection methods, purposive and diverse sampling, and researcher reflexivity. This can help ensure that findings are credible and trustworthy.

Limitations of Qualitative Research

Qualitative research also has some limitations, including:

  • Subjectivity : Qualitative research relies on the subjective interpretation of researchers, which can introduce bias into the research process. The researcher’s perspective, beliefs, and experiences can influence the way data is collected, analyzed, and interpreted.
  • Limited generalizability: Qualitative research typically involves small, purposive samples that may not be representative of larger populations. This limits the generalizability of findings to other contexts or populations.
  • Time-consuming: Qualitative research can be a time-consuming process, requiring significant resources for data collection, analysis, and interpretation.
  • Resource-intensive: Qualitative research may require more resources than other research methods, including specialized training for researchers, specialized software for data analysis, and transcription services.
  • Limited reliability: Qualitative research may be less reliable than quantitative research, as it relies on the subjective interpretation of researchers. This can make it difficult to replicate findings or compare results across different studies.
  • Ethics and confidentiality: Qualitative research involves collecting sensitive information from participants, which raises ethical concerns about confidentiality and informed consent. Researchers must take care to protect the privacy and confidentiality of participants and obtain informed consent.

Also see Research Methods

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Researcher, Academic Writer, Web developer

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Descriptive research: what it is and how to use it.

8 min read Understanding the who, what and where of a situation or target group is an essential part of effective research and making informed business decisions.

For example you might want to understand what percentage of CEOs have a bachelor’s degree or higher. Or you might want to understand what percentage of low income families receive government support – or what kind of support they receive.

Descriptive research is what will be used in these types of studies.

In this guide we’ll look through the main issues relating to descriptive research to give you a better understanding of what it is, and how and why you can use it.

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What is descriptive research?

Descriptive research is a research method used to try and determine the characteristics of a population or particular phenomenon.

Using descriptive research you can identify patterns in the characteristics of a group to essentially establish everything you need to understand apart from why something has happened.

Market researchers use descriptive research for a range of commercial purposes to guide key decisions.

For example you could use descriptive research to understand fashion trends in a given city when planning your clothing collection for the year. Using descriptive research you can conduct in depth analysis on the demographic makeup of your target area and use the data analysis to establish buying patterns.

Conducting descriptive research wouldn’t, however, tell you why shoppers are buying a particular type of fashion item.

Descriptive research design

Descriptive research design uses a range of both qualitative research and quantitative data (although quantitative research is the primary research method) to gather information to make accurate predictions about a particular problem or hypothesis.

As a survey method, descriptive research designs will help researchers identify characteristics in their target market or particular population.

These characteristics in the population sample can be identified, observed and measured to guide decisions.

Descriptive research characteristics

While there are a number of descriptive research methods you can deploy for data collection, descriptive research does have a number of predictable characteristics.

Here are a few of the things to consider:

Measure data trends with statistical outcomes

Descriptive research is often popular for survey research because it generates answers in a statistical form, which makes it easy for researchers to carry out a simple statistical analysis to interpret what the data is saying.

Descriptive research design is ideal for further research

Because the data collection for descriptive research produces statistical outcomes, it can also be used as secondary data for another research study.

Plus, the data collected from descriptive research can be subjected to other types of data analysis .

Uncontrolled variables

A key component of the descriptive research method is that it uses random variables that are not controlled by the researchers. This is because descriptive research aims to understand the natural behavior of the research subject.

It’s carried out in a natural environment

Descriptive research is often carried out in a natural environment. This is because researchers aim to gather data in a natural setting to avoid swaying respondents.

Data can be gathered using survey questions or online surveys.

For example, if you want to understand the fashion trends we mentioned earlier, you would set up a study in which a researcher observes people in the respondent’s natural environment to understand their habits and preferences.

Descriptive research allows for cross sectional study

Because of the nature of descriptive research design and the randomness of the sample group being observed, descriptive research is ideal for cross sectional studies – essentially the demographics of the group can vary widely and your aim is to gain insights from within the group.

This can be highly beneficial when you’re looking to understand the behaviors or preferences of a wider population.

Descriptive research advantages

There are many advantages to using descriptive research, some of them include:

Cost effectiveness

Because the elements needed for descriptive research design are not specific or highly targeted (and occur within the respondent’s natural environment) this type of study is relatively cheap to carry out.

Multiple types of data can be collected

A big advantage of this research type, is that you can use it to collect both quantitative and qualitative data. This means you can use the stats gathered to easily identify underlying patterns in your respondents’ behavior.

Descriptive research disadvantages

Potential reliability issues.

When conducting descriptive research it’s important that the initial survey questions are properly formulated.

If not, it could make the answers unreliable and risk the credibility of your study.

Potential limitations

As we’ve mentioned, descriptive research design is ideal for understanding the what, who or where of a situation or phenomenon.

However, it can’t help you understand the cause or effect of the behavior. This means you’ll need to conduct further research to get a more complete picture of a situation.

Descriptive research methods

Because descriptive research methods include a range of quantitative and qualitative research, there are several research methods you can use.

Use case studies

Case studies in descriptive research involve conducting in-depth and detailed studies in which researchers get a specific person or case to answer questions.

Case studies shouldn’t be used to generate results, rather it should be used to build or establish hypothesis that you can expand into further market research .

For example you could gather detailed data about a specific business phenomenon, and then use this deeper understanding of that specific case.

Use observational methods

This type of study uses qualitative observations to understand human behavior within a particular group.

By understanding how the different demographics respond within your sample you can identify patterns and trends.

As an observational method, descriptive research will not tell you the cause of any particular behaviors, but that could be established with further research.

Use survey research

Surveys are one of the most cost effective ways to gather descriptive data.

An online survey or questionnaire can be used in descriptive studies to gather quantitative information about a particular problem.

Survey research is ideal if you’re using descriptive research as your primary research.

Descriptive research examples

Descriptive research is used for a number of commercial purposes or when organizations need to understand the behaviors or opinions of a population.

One of the biggest examples of descriptive research that is used in every democratic country, is during elections.

Using descriptive research, researchers will use surveys to understand who voters are more likely to choose out of the parties or candidates available.

Using the data provided, researchers can analyze the data to understand what the election result will be.

In a commercial setting, retailers often use descriptive research to figure out trends in shopping and buying decisions.

By gathering information on the habits of shoppers, retailers can get a better understanding of the purchases being made.

Another example that is widely used around the world, is the national census that takes place to understand the population.

The research will provide a more accurate picture of a population’s demographic makeup and help to understand changes over time in areas like population age, health and education level.

Where Qualtrics helps with descriptive research

Whatever type of research you want to carry out, there’s a survey type that will work.

Qualtrics can help you determine the appropriate method and ensure you design a study that will deliver the insights you need.

Our experts can help you with your market research needs , ensuring you get the most out of Qualtrics market research software to design, launch and analyze your data to guide better, more accurate decisions for your organization.

Related resources

Market intelligence 10 min read, marketing insights 11 min read, ethnographic research 11 min read, qualitative vs quantitative research 13 min read, qualitative research questions 11 min read, qualitative research design 12 min read, primary vs secondary research 14 min read, request demo.

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Exploring Phenomena: A Brief Guide to Conducting Descriptive Qualitative Research

This article summarizes descriptive qualitative research, a method used to explore and understand the characteristics and qualities of a phenomenon. The article explains key features of the method, such as the importance of detailed descriptions, open-ended questions, and context and meaning.

It also comprehensively discusses data collection and analysis techniques, including interviews, observations, and thematic analysis. I highlight communication of research findings, along with potential limitations and biases of the method.

Table of Contents

Key features of the descriptive qualitative research.

Descriptive qualitative research is a method of research that is focused on understanding a phenomenon by examining its characteristics and qualities. We use this type of research when we want to explore a topic that has not been studied in depth before, or when we want to gain a better understanding of a previously studied topic but using a different perspective and gain valuable insights in the process.

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Descriptive qualitative research is a type of qualitative research that explores the characteristics of a phenomenon, rather than explaining the underlying causes or mechanisms.

It involves the collection and data analysis in the form of words , images , or other non-numerical forms of information.

Goal of descriptive qualitative research

The goal of descriptive qualitative research is to provide a rich and detailed account of the phenomenon under study. Doing so allows us to develop further research questions. The activity will also help inform policy or practice.

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Applicability of descriptive qualitative research

Researchers in various fields can use descriptive qualitative research, including social sciences, education, psychology, health sciences, and business.

In social sciences, for example, descriptive qualitative research can be used to explore social, cultural, or political issues, and to understand the perspectives and experiences of marginalized or underrepresented groups.

In education, descriptive qualitative research can be used to explore teaching and learning processes, student experiences, and educational practices.

In health sciences, descriptive qualitative research can be used to explore patients’ experiences with illness, healthcare providers’ experiences, and health policies.

Data Collection Methods Used in Descriptive Qualitative Research

The data collection methods used in descriptive qualitative research can vary. Typically, the method involves an observation or interaction with the phenomenon being studied.

Examples include personal interview of individuals who have experience or knowledge of the phenomenon studied, focus group discussion , observing the phenomenon in its natural setting, document analysis or other forms of data collection that apply to the phenomenon.

Strengths of the Descriptive Qualitative Method

Flexible research method.

One of the key strengths of descriptive qualitative research is its flexibility. Flexibility means that the method can be used in a wide range of settings. It can be adapted to suit the needs of the researcher and the specific research question being investigated.

Few and easily obtained resources

Descriptive qualitative research can be conducted using relatively few resources, easily accessible, and can often be completed more quickly than other types of research. These resources include the following:

  • research participants,
  • the researcher,
  • data collection tools like interviews, focus group discussions, observations, or document analysis;
  • recording equipment, particularly audio or video recorders;
  • transcription software for easier and faster transcription; and
  • data analysis software like nVivo or ATLAS to facilitate analysis.

Despite these simple requirements, however, researchers must ensure that ethical considerations are adequately complied with (e.g. informed consent, confidentiality, privacy concerns, and data storage).

Compared to quantitative research, descriptive qualitative research can be time-consuming and resource intensive if the aim is to have a thorough and effective research outcome.

Captures the complexity and richness of a phenomenon

Another strength of descriptive qualitative research is its ability to capture the complexity and richness of a phenomenon.

Because this type of research is focused on the exploration of the characteristics and qualities of a phenomenon, it allows researchers to capture a wide range of information about the phenomenon, including its context, history, and cultural significance.

Limitations of Descriptive Qualitative Research

Can be time consuming, potential for researcher bias.

descriptive qualitative research

Because descriptive qualitative research often involves the interpretation of data, researchers may inadvertently introduce their own biases into the analysis. One researcher’s perspective may vary from another researcher’s viewpoint in studying the same phenomenon.

The researcher’s bias can be minimized through careful data collection and analysis techniques, but it is important for researchers to be aware of their own biases and to mitigate their impact on the research.

Does not provide the same level of generalizability as quantitative research methods

Another limitation of descriptive qualitative research is that it may not provide the same level of generalizability as quantitative research methods.

Because we often focus descriptive qualitative research on a specific phenomenon or context, it may not be possible to generalize the findings to other contexts or populations.

However, this does not mean that the findings are not valuable or informative. Descriptive qualitative research can still be an important tool for understanding specific phenomena and contexts.

Steps in Conducting Descriptive Qualitative Research

In order to conduct descriptive qualitative research, researchers typically follow a series of steps. I list them in the following section.

Step 1. Identify the research question or topic of interest

The first step is to identify the research question or topic of interest. Knowledge of the research agenda of an organization or institution where the researcher belongs will be most helpful.

The question should focus on exploring the characteristics and qualities of a phenomenon, rather than explaining its underlying causes or mechanisms.

Step 2. Determine the data collection method or methods to use

The next step is to determine the data collection methods that will be used. This may involve interviewing, observations, or analyzing documents or other forms of data. There should be a one-to-one correspondence between the research questions and the method to use. Thus, preparing a matrix to match the research question, method, and other parts of the research paper will facilitate and ensure that the research objectives are met.

The data collection methods should be chosen based on their ability to provide rich and detailed information about the phenomenon under study.

Step 3. Analyze the data collected

Once the data has been collected, the next step is to analyze it. Analysis may involve coding the data into categories or themes, or using other analytical techniques to identify patterns and relationships within the data.

The goal of the analysis is to develop a rich and detailed understanding of the phenomenon under study. Doing so allows researchers to develop further research questions or inform policy or practice.

Step 4. Disseminate the findings

Finally, the results of the descriptive qualitative research should be communicated to others. This may involve writing a report, presenting the findings at a conference, or publishing the research in a peer-reviewed journal . Other researchers can build on the findings.

In communicating the results, it is important to provide a clear and detailed account of the phenomenon under study and to contextualize the findings within the broader literature on the topic.

Usefulness of the Qualitative Descriptive Research

In conclusion, descriptive qualitative research is a valuable tool for exploring the characteristics and qualities of a phenomenon. It allows researchers to capture the complexity and richness of a phenomenon and provides a detailed understanding of its context, history, and cultural significance.

While there are some limitations to descriptive qualitative research, it can still be an important method for understanding specific phenomena and contexts.

Researchers can use a variety of data collection and analysis techniques to conduct descriptive qualitative research.

Qualitative researchers using qualitative research methods should communicate their findings to others in a clear and detailed manner.

As with any research method, it is important for researchers to approach descriptive qualitative research with a critical eye and to be aware of the potential biases and limitations of the method.

By following careful research procedures and communicating their findings clearly, descriptive qualitative researchers can make valuable contributions to our understanding of a wide range of phenomena.

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Elliott, R., Fischer, C. T., & Rennie, D. L. (1999). Evolving guidelines for publication of qualitative research studies in psychology and related fields. British Journal of Clinical Psychology, 38(3), 215-229.

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The use of smartphones and wearable sensors to passively collect data on behavior has great potential for better understanding psychological well-being and mental disorders with minimal burden. However, there are important methodological challenges that may hinder the widespread adoption of these passive measures. A crucial one is the issue of timescale: The chosen temporal resolution for summarizing and analyzing the data may affect how results are interpreted. Despite its importance, the choice of temporal resolution is rarely justified. In this study, we aim to improve current standards for analyzing digital-phenotyping data by addressing the time-related decisions faced by researchers. For illustrative purposes, we use data from 10 students whose behavior (e.g., GPS, app usage) was recorded for 28 days through the Behapp application on their mobile phones. In parallel, the participants actively answered questionnaires on their phones about their mood several times a day. We provide a walk-through on how to study different timescales by doing individualized correlation analyses and random-forest prediction models. By doing so, we demonstrate how choosing different resolutions can lead to different conclusions. Therefore, we propose conducting a multiverse analysis to investigate the consequences of choosing different temporal resolutions. This will improve current standards for analyzing digital-phenotyping data and may help combat the replications crisis caused in part by researchers making implicit decisions. 

Calculating Repeated-Measures Meta-Analytic Effects for Continuous Outcomes: A Tutorial on Pretest–Posttest-Controlled Designs David R. Skvarc, Matthew Fuller-Tyszkiewicz  

Meta-analysis is a statistical technique that combines the results of multiple studies to arrive at a more robust and reliable estimate of an overall effect or estimate of the true effect. Within the context of experimental study designs, standard meta-analyses generally use between-groups differences at a single time point. This approach fails to adequately account for preexisting differences that are likely to threaten causal inference. Meta-analyses that take into account the repeated-measures nature of these data are uncommon, and so this article serves as an instructive methodology for increasing the precision of meta-analyses by attempting to estimate the repeated-measures effect sizes, with particular focus on contexts with two time points and two groups (a between-groups pretest–posttest design)—a common scenario for clinical trials and experiments. In this article, we summarize the concept of a between-groups pretest–posttest meta-analysis and its applications. We then explain the basic steps involved in conducting this meta-analysis, including the extraction of data and several alternative approaches for the calculation of effect sizes. We also highlight the importance of considering the presence of within-subjects correlations when conducting this form of meta-analysis.   

Reliability and Feasibility of Linear Mixed Models in Fully Crossed Experimental Designs Michele Scandola, Emmanuele Tidoni  

The use of linear mixed models (LMMs) is increasing in psychology and neuroscience research In this article, we focus on the implementation of LMMs in fully crossed experimental designs. A key aspect of LMMs is choosing a random-effects structure according to the experimental needs. To date, opposite suggestions are present in the literature, spanning from keeping all random effects (maximal models), which produces several singularity and convergence issues, to removing random effects until the best fit is found, with the risk of inflating Type I error (reduced models). However, defining the random structure to fit a nonsingular and convergent model is not straightforward. Moreover, the lack of a standard approach may lead the researcher to make decisions that potentially inflate Type I errors. After reviewing LMMs, we introduce a step-by-step approach to avoid convergence and singularity issues and control for Type I error inflation during model reduction of fully crossed experimental designs. Specifically, we propose the use of complex random intercepts (CRIs) when maximal models are overparametrized. CRIs are multiple random intercepts that represent the residual variance of categorical fixed effects within a given grouping factor. We validated CRIs and the proposed procedure by extensive simulations and a real-case application. We demonstrate that CRIs can produce reliable results and require less computational resources. Moreover, we outline a few criteria and recommendations on how and when scholars should reduce overparametrized models. Overall, the proposed procedure provides clear solutions to avoid overinflated results using LMMs in psychology and neuroscience.   

Understanding Meta-Analysis Through Data Simulation With Applications to Power Analysis Filippo Gambarota, Gianmarco Altoè  

Meta-analysis is a powerful tool to combine evidence from existing literature. Despite several introductory and advanced materials about organizing, conducting, and reporting a meta-analysis, to our knowledge, there are no introductive materials about simulating the most common meta-analysis models. Data simulation is essential for developing and validating new statistical models and procedures. Furthermore, data simulation is a powerful educational tool for understanding a statistical method. In this tutorial, we show how to simulate equal-effects, random-effects, and metaregression models and illustrate how to estimate statistical power. Simulations for multilevel and multivariate models are available in the Supplemental Material available online. All materials associated with this article can be accessed on OSF ( https://osf.io/54djn/ ).   

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Research Library

Qualitative VS. Quantitative Research: How To Use Appropriately and Depict Research Results

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What is qualitative and quantitative research?  

Before a researcher begins their research , they would need to establish whether their research results will be quantitative or qualitative. 

Qualitative research observes any subjective matter that can’t be measured with numbers or units, usually answering the questions “how” or “why”. This type of data is usually derived from exploratory sources like, journal entries, semi-structured interviews, videos, and photographs.

On the other hand, quantitative research is numeric and objective, which usually answers the questions “when” or “where”. This data is derived from controlled environments like surveys, structured interviews, and traditional experimental designs. Quantitative data is meant to find objective information.

What are the main differences between qualitative and quantitative research?

The main factor of differentiation between qualitative and quantitative data are the sources that the data is gathered from, as this effects the format of the results. 

When to use qualitative and quantitative research? 

When conducting a study, knowing how the results will be depicted drive the methodology and overall approach to the study. To understand whether qualitative or quantitative research results are best suited for your current project, we take a deeper dive at the several advantages and disadvantages of each. 

  • Qualitative research

Advantages: 

  • Allows researchers to understand “human experience” that cannot be quantified
  • Has fewer limitations, out-of-the-box answers, opinions and beliefs are included in data gathering and analysis
  • Researchers can utilise personal instinct and subjective experience to identify and extract information
  • Easier to derive and conduct as researchers can adapt to any changes to optimise results 

Disadvantages:

  • Responses can be biased, as participants may opt for answers that are desirable. 
  • Qualitative studies usually have small sample sizes, this impacts the reliability of the study as it cannot be generalised to certain demographics.
  • Researchers and other’s who read the study can have interpretation bias as the information is subjective and open to interpretation
  • Quantitative research
  • Usually observes a large sample, ensuring a broad percentage is taken into consideration and reflected
  • Produces precise results that can be widely interpreted
  • Minimises any research bias through the collection and representation of objective information
  • Data driven research method that depicts effectiveness, comparisons and further analysis.

Disadvantages: 

  • Does not derive “meaningful” and in-depth responses, only precise figures are included in findings
  • Quantitative studies are expensive to conduct as they require a large sample 
  • When designing a quantitative study, it is important to pay extra attention to all factors within the study, as a small fault can largely impact all results.

How to effectively analyse qualitative and quantitative data?

Since the data collection method for qualitative and quantitative studies are different, so is the analysis and organisation of the gathered information. In this section, we dive into a step-by-step guide to effectively analyse both types of data and information to derive accurate findings and results. 

Analysing qualitative data

  • Types of qualitative data analysis
  • Steps to analyse qualitative data
  • Once your data has been collected, it is important to code and categorise the information to easily identify the source. 
  • After organising the information, you will need to correlate the information logically and derive valuable insights.
  • Once the correlations are solid, you will need to choose how to depict the information. In qualitative data, researchers usually provide transcripts from interviews and visual evidence from various sources. 

Analysing quantitative data

  • Types of quantitative data analysis
  • Steps to analyse quantitative data
  • Once the data has been collected, you will need to “clean” the data. This essentially means that you’ll need to observe any duplications, errors or omissions and remove them. This ensures the data is accurate and clear before analysis. 
  • You will now need to decide whether you will analyse the data using descriptive or inferential analysis, depending on the gathered data set and the findings you’d like to depict.
  • Now, you’ll need to visualise the data using charts and graphs to easily communicate the information in your research paper. 

Conduct your research on Zendy today This blog thoroughly covered qualitative and quantitative data and took you through how to analyse, depict and utilise each type appropriately. Continue your research into different types of studies on Zendy today, search and read through millions of studies, research and experiments now.

A step-by-step guide to writing a research paper outline

A step-by-step guide to writing a research paper outline

A research outline guides the flow of the research paper, it is meant to ensure that the ideas, concepts and points are coherent and that the study and research has a well-defined point of focus. The outline sets guidelines for each section of the research paper, what it will address, explore and highlight. Working on a research paper outline is considered an important preliminary activity that improves the structure of the research paper, this is critical for categorising collected data. Think of it as a brainstorm session for your research paper that also implements effective time management. Understanding research paper outline A research paper ideally consists of 5 sections; abstract, introduction, body, conclusion and references. Each of these sections contributes to collating key information on the research design, in this section of the blog we dive into the purpose or each section. AbstractThe abstract sits on the first page of the research paper. It’s main purpose is to provide a brief overview of the paper by highlighting key findings, describing methodology, and summarising conclusive points.IntroductionThe introduction is crucial as it presents the research question, states the objectives or hypotheses, and outlines the scope and structure of the paper.BodyThe body of the research paper is where the content is discussed and highlighted. It can present detailed analysis, support arguments with evidence, address counterarguments and limitations, draw conclusions.ConclusionThe conclusion is a closing statement, it summarises the key findings, restates the aims and research question, reflects on the research process, discusses implications and contributions.ReferencesThe reference list is a crucial part of the paper, it ensures plagiarism is avoided, builds credibility, facilitates further reading to support claims and arguments. Step-by-step guide to conducting research outline Select a Topic: Choose a topic that aligns with your research requirements. Conduct Preliminary Research: Gather background information on your topic by reading through key scholarly articles, books, and credible online sources. Take notes on key ideas, findings, and arguments from reviewing the literature. Identify the Research Question or Thesis Statement: Formulate a focused research question or thesis statement that defines the purpose of your study. Create the Title: Write an informative title that accurately reflects the main topic and focus of your research paper. Write the Abstract: Summarize the objectives, methods, results, and conclusions of your research in a brief abstract. Develop the Introduction: Include background information to contextualize the research. Present the research question or thesis statement. Outline the scope and objectives of the study. Take the reader through the structure of the paper by mapping it out. Outline the Body: Organise and structure the main points and subpoints of your research. Ensure the content flows cohesively. Include supporting evidence, examples, data, or arguments. Craft the Conclusion: Summarise the key findings and insights. Highlight the thesis statement or research question. Discuss the implications of your findings and suggest methods for future research. End the conclusion by highlighting the significance of the study. Compile the References: Create a list of references following the appropriate citation style (e.g., Harvard, APA, MLA, Chicago). Ensure that all sources are accurately cited and formatted. Review and Revise: Review your research outline for coherence and clarity. Edit the outline as needed to improve organization, flow, and accuracy of information. Ensure the reference list follows the requirements of the correct format Research outline formats Traditional outline - Where thesis statement is provided at the end of the introduction, body paragraphs support thesis with research and a conclusion is included to emphasise key concepts of research paper. Alphanumeric outline - Outline format uses letters and numbers in this order: A, I, II, III Decimal outline - This format requires each main point to be labeled with a whole number, and each sub-point Conduct your research on Zendy Today As a thriving AI-powered academic research library, Zendy hosts a wide variety of academic research across various disciplines and branches of study. Draft your next or brush up your current research paper outline by skimming through the millions of credible resources Zendy offers! ul, ol { margin-top: 5px !important; margin-bottom: 5px !important; } p, ul, li, h1, h2, h4 { word-break: normal !important; } ol li ol { list-style: disc !important; margin: 5px 0 5px 15px !important; }

Webinar Recap: Supporting the publishing and discovery journey of young and emerging scholars in the Global South

Webinar Recap: Supporting the publishing and discovery journey of young and emerging scholars in the Global South

On the 25th of April, Zendy partnered with Bristol University Press to host an insightful joint webinar titled, supporting the publishing and discovery journey of young and emerging scholars in the Global South. The discussion panel was moderated by the Editorial Director of Bristol University Press, Victoria Pittman and featured the President of African Gong, Elizabeth Rasekoala, the Deputy Editorial Director at Bristol University Press, Stephen Wenham and the Partnerships Relations Manager at Zendy, Sara Crowley Vigneau. In this blog, we summarise the contributions of each speaker to the joint webinar. Elizabeth Rasekoala - President of African Gong Addressed key systematic issues within publishing in the Global South Academic research is predominantly published in English, which is not the first language of many in the Global South, hence publishers should be open to accepting research in different languages. Discussed the concept of “helicopter research syndrome” wherein more established researchers allocate data collection tasks to locals in the Global South and monitor their work but don’t credit them in the final academic papers Highlighted the book published by Bristol University Press titled, Race and cultural inclusion: Innovation, decolonization, and transformation. The book had a total of 30 contributing writers. 10 young scholars, 10 seasoned scholars and 10 senior scholars to facilitate emerging scholars get published. Stephen Wenham - Deputy Editorial Director at Bristol University Press Highlighted BUP’s international reach and efforts to work with young authors Bristol University Press has publications that are available globally. In the global south, BUP tries to match the books to the local market. Local distributors receive a discount and local publishers assist in localising the publications and releasing local editions of books Works with sales agents to ensure publications by local authors are highlighted in relevant regions Sara Crowley Vigneau - Partnerships Relations Manager at Zendy Highlighted the relationship between publishers and libraries in advancing access in developing regions Zendy supports scholars in the Global South through offering an affordable global subscription, while also working with publishers to include research generated by researchers in the Global South. Most of Zendy’s global users are aged between 18-34 and 20% of Zendy’s userbase is situated in African countries and territories. Zendy is actively working on “countries in crisis’ initiative where in Zendy works with publishers to make research content free in developing regions Conduct your research on Zendy As a growing AI-powered research library, Zendy is committed to hosting webinars that address important challenges and highlight key initiatives in the world of academia. Head to Zendy’s YouTube channel now to watch all our webinar recordings. Furthermore, take your research to the next level and head to Zendy now to try out our suite of AI tools including ZAIA! ul { margin-top: 5px !important; margin-bottom: 5px !important; } p, ul, li, h1, h2, h4 { word-break: normal !important; }

What is a DOI? Strengths, Limitations & Components

What is a DOI? Strengths, Limitations & Components

DOI is short for Digital Object Identifier. It is a unique alphanumeric sequence assigned to digital objects, it is used to identify intellectual property on the internet. DOI’s are usually assigned to scholarly articles, datasets, books, videos and even pieces of software. Understanding DOI's The digital object identifier is a unique number made up of a prefix and suffix, segregated by a forward slash. For example: 10.1000/182 The sequence always begins with a 10. The prefix is a unique 4 or more digit number assigned to establishments and the suffix is assigned by publisher as it is designed to be flexible with publisher identification standards. Where can I find a DOI? In most scholarly articles, the DOI should be on the cover page. If the DOI isn't included in the article, you may search for it on CrossRef.org by using the "Search Metadata" function. How can I use the digital object identifier to find the article it refers to? If the DOI starts with http:// or https://, pasting it on your web browder will help you locate the article. You can turn any DOI starting with 10 into a URL by adding http://doi.org/ before the DOI. For example, 10.3352/jeehp.2013.10.3 becomes https://doi.org/10.3352/jeehp.2013.10.3 If you're off campus when you do this, you'll need to use this URL prefix in front of the DOI to gain access to UIC's full text journal subscriptions: https://proxy.cc.uic.edu/login?url=https://doi.org/ . For example: https://proxy.cc.uic.edu/login?url=http://doi.org/10.3352/jeehp.2013.10.3 Strengths of Digital Object Identifier Permanent identification: Digital object identifier provides a permanent link to digital content, making sure it remains accessible even if URL or metadata is updated. Citations: It uniquely identifies research papers, which facilitates accurate referencing and citing. Interoperability: DOIs are widely recognized as they can be utilised across different platforms, databases and systems. Tracking and metrics: DOIs provide key information like publication date, authors, keywords and more. This can be used to track usage metrics, measuring impact and improving discoverability Integration with services: DOIs are integrated with various tools like reference managers, academic search engines, and digital libraries. These mediums enhance the visibility and accessibility of research material with DOIs. Limitations of Digital Object Identifier Cost: Digital object identifiers are costly for smaller organisations or individual researchers. While some services offer free digital object identifier registration for certain content, there may be fees associated with others, particularly for maintenance and updates. Accessibility: There may still be barriers to access for individual researchers or organisations in regions with limited resources. Ensuring equitable access to digital object identifier services and content remains a challenge. Content Preservation: While the sequence provide persistent links to digital content, they do not guarantee the preservation or long-term accessibility of that content. Ensuring the preservation of digital objects linked to DOIs require additional efforts and infrastructure beyond the system itself. Granularity: Sequences are assigned to individual digital objects, such as articles, datasets, or books. However, there may be cases where more granular identification is required, such as specific sections within a larger work or versions of a dataset. Addressing these granularity issues within the digital object identifier system can be complex. Conduct your research on Zendy today Now that you’ve gained a better understanding of how DOI works and impacts the world of research, you may begin your search and find your next academic discovery on Zendy! Our advanced search allows you to input DOI, ISSN, ISBN, publication, author, date, keyword and title. Give it a go on Zendy now. ul { margin-top: 5px !important; margin-bottom: 5px !important; } p, ul, li, h1, h2, h4 { word-break: normal !important; }

  • Open access
  • Published: 13 May 2024

Patient medication management, understanding and adherence during the transition from hospital to outpatient care - a qualitative longitudinal study in polymorbid patients with type 2 diabetes

  • Léa Solh Dost   ORCID: orcid.org/0000-0001-5767-1305 1 , 2 ,
  • Giacomo Gastaldi   ORCID: orcid.org/0000-0001-6327-7451 3 &
  • Marie P. Schneider   ORCID: orcid.org/0000-0002-7557-9278 1 , 2  

BMC Health Services Research volume  24 , Article number:  620 ( 2024 ) Cite this article

Metrics details

Continuity of care is under great pressure during the transition from hospital to outpatient care. Medication changes during hospitalization may be poorly communicated and understood, compromising patient safety during the transition from hospital to home. The main aims of this study were to investigate the perspectives of patients with type 2 diabetes and multimorbidities on their medications from hospital discharge to outpatient care, and their healthcare journey through the outpatient healthcare system. In this article, we present the results focusing on patients’ perspectives of their medications from hospital to two months after discharge.

Patients with type 2 diabetes, with at least two comorbidities and who returned home after discharge, were recruited during their hospitalization. A descriptive qualitative longitudinal research approach was adopted, with four in-depth semi-structured interviews per participant over a period of two months after discharge. Interviews were based on semi-structured guides, transcribed verbatim, and a thematic analysis was conducted.

Twenty-one participants were included from October 2020 to July 2021. Seventy-five interviews were conducted. Three main themes were identified: (A) Medication management, (B) Medication understanding, and (C) Medication adherence, during three periods: (1) Hospitalization, (2) Care transition, and (3) Outpatient care. Participants had varying levels of need for medication information and involvement in medication management during hospitalization and in outpatient care. The transition from hospital to autonomous medication management was difficult for most participants, who quickly returned to their routines with some participants experiencing difficulties in medication adherence.

Conclusions

The transition from hospital to outpatient care is a challenging process during which discharged patients are vulnerable and are willing to take steps to better manage, understand, and adhere to their medications. The resulting tension between patients’ difficulties with their medications and lack of standardized healthcare support calls for interprofessional guidelines to better address patients’ needs, increase their safety, and standardize physicians’, pharmacists’, and nurses’ roles and responsibilities.

Peer Review reports

Introduction

Continuity of patient care is characterized as the collaborative engagement between the patient and their physician-led care team in the ongoing management of healthcare, with the mutual objective of delivering high-quality and cost-effective medical care [ 1 ]. Continuity of care is under great pressure during the transition of care from hospital to outpatient care, with a risk of compromising patients’ safety [ 2 , 3 ]. The early post-discharge period is a high-risk and fragile transition: once discharged, one in five patients experience at least one adverse event during the first three weeks following discharge, and more than half of these adverse events are drug-related [ 4 , 5 ]. A retrospective study examining all discharged patients showed that adverse drug events (ADEs) account for up to 20% of 30-day hospital emergency readmissions [ 6 ]. During hospitalization, patients’ medications are generally modified, with an average of nearly four medication changes per patient [ 7 ]. Information regarding medications such as medication changes, the expected effect, side effects, and instructions for use are frequently poorly communicated to patients during hospitalization and at discharge [ 8 , 9 , 10 , 11 ]. Between 20 and 60% of discharged patients lack knowledge of their medications [ 12 , 13 ]. Consideration of patients’ needs and their active engagement in decision-making during hospitalization regarding their medications are often lacking [ 11 , 14 , 15 ]. This can lead to unsafe discharge and contribute to medication adherence difficulties, such as non-implementation of newly prescribed medications [ 16 , 17 ].

Patients with multiple comorbidities and polypharmacy are at higher risk of ADE [ 18 ]. Type 2 diabetes is one of the chronic health conditions most frequently associated with comorbidities and patients with type 2 diabetes often lack care continuum [ 19 , 20 , 21 ]. The prevalence of patients hospitalized with type 2 diabetes can exceed 40% [ 22 ] and these patients are at higher risk for readmission due to their comorbidities and their medications, such as insulin and oral hypoglycemic agents [ 23 , 24 , 25 ].

Interventions and strategies to improve patient care and safety at transition have shown mixed results worldwide in reducing cost, rehospitalization, ADE, and non-adherence [ 26 , 27 , 28 , 29 , 30 , 31 , 32 , 33 , 34 , 35 ]. However, interventions that are patient-centered, with a patient follow-up and led by interprofessional healthcare teams showed promising results [ 34 , 35 , 36 ]. Most of these interventions have not been implemented routinely due to the extensive time to translate research into practice and the lack of hybrid implementation studies [ 37 , 38 , 39 , 40 , 41 ]. In addition, patient-reported outcomes and perspectives have rarely been considered, yet patients’ involvement is essential for seamless and integrated care [ 42 , 43 ]. Interprofessional collaboration in which patients are full members of the interprofessional team, is still in its infancy in outpatient care [ 44 ]. Barriers and facilitators regarding medications at the transition of care have been explored in multiple qualitative studies at one given time in a given setting (e.g., at discharge, one-month post-discharge) [ 8 , 45 , 46 , 47 , 48 ]. However, few studies have adopted a holistic methodology from the hospital to the outpatient setting to explore changes in patients’ perspectives over time [ 49 , 50 , 51 ]. Finally, little is known about whether, how, and when patients return to their daily routine following hospitalization and the impact of hospitalization weeks after discharge.

In Switzerland, continuity of care after hospital discharge is still poorly documented, both in terms of contextual analysis and interventional studies, and is mainly conducted in the hospital setting [ 31 , 35 , 52 , 53 , 54 , 55 , 56 ]. The first step of an implementation science approach is to perform a contextual analysis to set up effective interventions adapted to patients’ needs and aligned to healthcare professionals’ activities in a specific context [ 41 , 57 ]. Therefore, the main aims of this study were to investigate the perspectives of patients with type 2 diabetes and multimorbidities on their medications from hospital discharge to outpatient care, and on their healthcare journey through the outpatient healthcare system. In this article, we present the results focusing on patients’ perspectives of their medications from hospital to two months after discharge.

Study design

This qualitative longitudinal study, conducted from October 2020 to July 2021, used a qualitative descriptive methodology through four consecutive in-depth semi-structured interviews per participant at three, 10-, 30- and 60-days post-discharge, as illustrated in Fig.  1 . Longitudinal qualitative research is characterized by qualitative data collection at different points in time and focuses on temporality, such as time and change [ 58 , 59 ]. Qualitative descriptive studies aim to explore and describe the depth and complexity of human experiences or phenomena [ 60 , 61 , 62 ]. We focused our qualitative study on the 60 first days after discharge as this period is considered highly vulnerable and because studies often use 30- or 60-days readmission as an outcome measure [ 5 , 63 ].

This qualitative study follows the Consolidated Criteria for Reporting Qualitative Research (COREQ). Ethics committee approval was sought and granted by the Cantonal Research Ethics Commission, Geneva (CCER) (2020 − 01779).

Recruitment took place during participants’ hospitalization in the general internal medicine divisions at the Geneva University Hospitals in the canton of Geneva (500 000 inhabitants), Switzerland. Interviews took place at participants’ homes, in a private office at the University of Geneva, by telephone or by secure video call, according to participants’ preference. Informal caregivers could also participate alongside the participants.

figure 1

Study flowchart

Researcher characteristics

All the researchers were trained in qualitative studies. The diabetologist and researcher (GG) who enrolled the patients in the study was involved directly or indirectly (advice asked to the Geneva University Hospital diabetes team of which he was a part) for most participants’ care during hospitalization. LS (Ph.D. student and community pharmacist) was unknown to participants and presented herself during hospitalization as a “researcher” and not as a healthcare professional to avoid any risk of influencing participants’ answers. This study was not interventional, and the interviewer (LS) invited participants to contact a healthcare professional for any questions related to their medication or medical issues.

Population and sampling strategy

Patients with type 2 diabetes were chosen as an example population to describe polypharmacy patients as these patients usually have several health issues and polypharmacy [ 20 , 22 , 25 ]. Inclusions criteria for the study were: adult patients with type 2 diabetes, with at least two other comorbidities, hospitalized for at least three days in a general internal medicine ward, with a minimum of one medication change during hospital stay, and who self-managed their medications once discharged home. Exclusion criteria were patients not reachable by telephone following discharge, unable to give consent (patients with schizophrenia, dementia, brain damage, or drug/alcohol misuse), and who could not communicate in French. A purposive sampling methodology was applied aiming to include participants with different ages, genders, types, and numbers of health conditions by listing participants’ characteristics in a double-entry table, available in Supplementary Material 1 , until thematic saturation was reached. Thematic saturation was considered achieved when no new code or theme emerged and new data repeated previously coded information [ 64 ]. The participants were identified if they were hospitalized in the ward dedicated to diabetes care or when the diabetes team was contacted for advice. The senior ward physician (GG) screened eligible patients and the interviewer (LS) obtained written consent before hospital discharge.

Data collection and instruments

Sociodemographic (age, gender, educational level, living arrangement) and clinical characteristics (reason for hospitalization, date of admission, health conditions, diabetes diagnosis, medications before and during hospitalization) were collected by interviewing participants before their discharge and by extracting participants’ data from electronic hospital files by GG and LS. Participants’ pharmacies were contacted with the participant’s consent to obtain medication records from the last three months if information regarding medications before hospitalization was missing in the hospital files.

Semi-structured interview guides for each interview (at three, 10-, 30- and 60-days post-discharge) were developed based on different theories and components of health behavior and medication adherence: the World Health Organization’s (WHO) five dimensions for adherence, the Information-Motivation-Behavioral skills model and the Social Cognitive Theory [ 65 , 66 , 67 ]. Each interview explored participants’ itinerary in the healthcare system and their perspectives on their medications. Regarding medications, the following themes were mentioned at each interview: changes in medications, patients’ understanding and implication; information on their medications, self-management of their medications, and patients’ medication adherence. Other aspects were mentioned in specific interviews: patients’ hospitalization and experience on their return home (interview 1), motivation (interviews 2 and 4), and patient’s feedback on the past two months (interview 4). Interview guides translated from French are available in Supplementary Material 2 . The participants completed self-reported and self-administrated questionnaires at different interviews to obtain descriptive information on different factors that may affect medication management and adherence: self-report questionnaires on quality of life (EQ-5D-5 L) [ 68 ], literacy (Schooling-Opinion-Support questionnaire) [ 69 ], medication adherence (Adherence Visual Analogue Scale, A-VAS) [ 70 ] and Belief in Medication Questionnaire (BMQ) [ 71 ] were administered to each participant at the end of selected interviews to address the different factors that may affect medication management and adherence as well as to determine a trend of determinants over time. The BMQ contains two subscores: Specific-Necessity and Specific-Concerns, addressing respectively their perceived needs for their medications, and their concerns about adverse consequences associated with taking their medication [ 72 ].

Data management

Informed consent forms, including consent to obtain health data, were securely stored in a private office at the University of Geneva. The participants’ identification key was protected by a password known only by MS and LS. Confidentiality was guaranteed by pseudonymization of participants’ information and audio-recordings were destroyed once analyzed. Sociodemographic and clinical characteristics, medication changes, and answers to questionnaires were securely collected by electronic case report forms (eCRFs) on RedCap®. Interviews were double audio-recorded and field notes were taken during interviews. Recorded interviews were manually transcribed verbatim in MAXQDA® (2018.2) by research assistants and LS and transcripts were validated for accuracy by LS. A random sample of 20% of questionnaires was checked for accuracy for the transcription from the paper questionnaires to the eCRFs. Recorded sequences with no link to the discussed topics were not transcribed and this was noted in the transcripts.

Data analysis

A descriptive statistical analysis of sociodemographic, clinical characteristics and self-reported questionnaire data was carried out. A thematic analysis of transcripts was performed, as described by Braun and Clarke [ 73 ], by following six steps: raw data was read, text segments related to the study objectives were identified, text segments to create new categories were identified, similar or redundant categories were reduced and a model that integrated all significant categories was created. The analysis was conducted in parallel with patient enrolment to ensure data saturation. To ensure the validity of the coding method, transcripts were double coded independently and discussed by the research team until similar themes were obtained. The research group developed and validated an analysis grid, with which LS coded systematically the transcriptions and met regularly with the research team to discuss questions on data analysis and to ensure the quality of coding. The analysis was carried out in French, and the verbatims of interest cited in the manuscript were translated and validated by a native English-speaking researcher to preserve the meaning.

In this analysis, we used the term “healthcare professionals” when more than one profession could be involved in participants’ medication management. Otherwise, when a specific healthcare professional was involved, we used the designated profession (e.g. physicians, pharmacists).

Patient and public involvement

During the development phase of the study, interview guides and questionnaires were reviewed for clarity and validity and adapted by two patient partners, with multiple health conditions and who experienced previously a hospital discharge. They are part of the HUG Patients Partners + 3P platform for research and patient and public involvement.

Interviews and participants’ descriptions

A total of 75 interviews were conducted with 21 participants. In total, 31 patients were contacted, seven refused to participate (four at the project presentation and three at consent), two did not enter the selection criteria at discharge and one was unreachable after discharge. Among the 21 participants, 15 participated in all interviews, four in three interviews, one in two interviews, and one in one interview, due to scheduling constraints. Details regarding interviews and participants characteristics are presented in Tables  1 and 2 .

The median length of time between hospital discharge and interviews 1,2,3 and 4 was 5 (IQR: 4–7), 14 (13-20), 35 (22-38), and 63 days (61-68), respectively. On average, by comparing medications at hospital admission and discharge, a median of 7 medication changes (IQR: 6–9, range:2;17) occurred per participant during hospitalization and a median of 7 changes (5–12) during the two months following discharge. Details regarding participants’ medications are described in Table  3 .

Patient self-reported adherence over the past week for their three most challenging medications are available in Supplementary Material 3 .

Qualitative analysis

We defined care transition as the period from discharge until the first medical appointment post-discharge, and outpatient care as the period starting after the first medical appointment. Data was organized into three key themes (A. Medication management, B. Medication understanding, and C. Medication adherence) divided into subthemes at three time points (1. Hospitalization, 2. Care transition and 3. Outpatient care). Figure  2 summarizes and illustrates the themes and subthemes with their influencing factors as bullet points.

figure 2

Participants’ medication management, understanding and adherence during hospitalization, care transition and outpatient care

A. Medication management

A.1 medication management during hospitalization: medication management by hospital staff.

Medications during hospitalization were mainly managed by hospital healthcare professionals (i.e. nurses and physicians) with varying degrees of patient involvement: “At the hospital, they prepared the medications for me. […] I didn’t even know what the packages looked like.” Participant 22; interview 1 (P22.1) Some participants reported having therapeutic education sessions with specialized nurses and physicians, such as the explanation and demonstration of insulin injection and glucose monitoring. A patient reported that he was given the choice of several treatments and was involved in shared decision-making. Other participants had an active role in managing and optimizing dosages, such as rapid insulin, due to prior knowledge and use of medications before hospitalization.

A.2 Medication management at transition: obtaining the medication and initiating self-management

Once discharged, some participants had difficulties obtaining their medications at the pharmacy because some medications were not stored and had to be ordered, delaying medication initiation. To counter this problem upstream, a few participants were provided a 24-to-48-hour supply of medications at discharge. It was sometimes requested by the patient or suggested by the healthcare professionals but was not systematic. The transition from medication management by hospital staff to self-management was exhausting for most participants who were faced with a large amount of new information and changes in their medications: “ When I was in the hospital, I didn’t even realize all the changes. When I came back home, I took away the old medication packages and got out the new ones. And then I thought : « my God, all this…I didn’t know I had all these changes » ” P2.1 Written documentation, such as the discharge prescription or dosage labels on medication packages, was helpful in managing their medication at home. Most participants used weekly pill organizers to manage their medications, which were either already used before hospitalization or were introduced post-discharge. The help of a family caregiver in managing and obtaining medications was reported as a facilitator.

A.3 Medication management in outpatient care: daily self-management and medication burden

A couple of days or weeks after discharge, most participants had acquired a routine so that medication management was less demanding, but the medication burden varied depending on the participants. For some, medication management became a simple action well implemented in their routine (“It has become automatic” , P23.4), while for others, the number of medications and the fact that the medications reminded them of the disease was a heavy burden to bear on a daily basis (“ During the first few days after getting out of the hospital, I thought I was going to do everything right. In the end, well [laughs] it’s complicated. I ended up not always taking the medication, not monitoring the blood sugar” P12.2) To support medication self-management, some participants had written documentation such as treatment plans, medication lists, and pictures of their medication packages on their phones. Some participants had difficulties obtaining medications weeks after discharge as discharge prescriptions were not renewable and participants did not see their physician in time. Others had to visit multiple physicians to have their prescriptions updated. A few participants were faced with prescription or dispensing errors, such as prescribing or dispensing the wrong dosage, which affected medication management and decreased trust in healthcare professionals. In most cases, according to participants, the pharmacy staff worked in an interprofessional collaboration with physicians to provide new and updated prescriptions.

B. Medication understanding

B.1 medication understanding during hospitalization: new information and instructions.

The amount of information received during hospitalization varied considerably among participants with some reporting having received too much, while others saying they received too little information regarding medication changes, the reason for changes, or for introducing new medications: “They told me I had to take this medication all my life, but they didn’t tell me what the effects were or why I was taking it.” P5.3

Hospitalization was seen by some participants as a vulnerable and tiring period during which they were less receptive to information. Information and explanations were generally given verbally, making it complicated for most participants to recall it. Some participants reported that hospital staff was attentive to their needs for information and used communication techniques such as teach-back (a way of checking understanding by asking participants to say in their own words what they need to know or do about their health or medications). Some participants were willing to be proactive in the understanding of their medications while others were more passive, had no specific needs for information, and did not see how they could be engaged more.

B.2 Medication understanding at transition: facing medication changes

At hospital discharge, the most challenging difficulty for participants was to understand the changes made regarding their medications. For newly diagnosed participants, the addition of new medications was more difficult to understand, whereas, for experienced participants, changes in known medications such as dosage modification, changes within a therapeutic class, and generic substitutions were the most difficult to understand. Not having been informed about changes caused confusion and misunderstanding. Therefore, medication reconciliation done by the patient was time-consuming, especially for participants with multiple medications: “ They didn’t tell me at all that they had changed my treatment completely. They just told me : « We’ve changed a few things. But it was the whole treatment ». ” P2.3 Written information, such as the discharge prescription, the discharge report (brief letter summarizing information about the hospitalization, given to the patient at discharge), or the label on the medication box (written by the pharmacist with instructions on dosage) helped them find or recall information about their medications and diagnoses. However, technical terms were used in hospital documentations and were not always understandable. For example, this participant said: “ On the prescription of valsartan, they wrote: ‘resume in the morning once profile…’[once hypertension profile allows]… I don’t know what that means.” P8.1 In addition, some documents were incomplete, as mentioned by a patient who did not have the insulin dosage mentioned on the hospital prescription. Some participants sought help from healthcare professionals, such as pharmacists, hospital physicians, or general practitioners a few days after discharge to review medications, answer questions, or obtain additional information.

B.3 Medication understanding in the outpatient care: concerns and knowledge

Weeks after discharge, most participants had concerns about the long-term use of their medications, their usefulness, and the possible risk of interactions or side effects. Some participants also reported having some lack of knowledge regarding indications, names, or how the medication worked: “I don’t even know what Brilique® [ticagrelor, antiplatelet agent] is for. It’s for blood pressure, isn’t it?. I don’t know.” P11.4 According to participants, the main reasons for the lack of understanding were the lack of information at the time of prescribing and the large number of medications, making it difficult to search for information and remember it. Participants sought information from different healthcare professionals or by themselves, on package inserts, through the internet, or from family and friends. Others reported having had all the information needed or were not interested in having more information. In addition, participants with low medication literacy, such as non-native speakers or elderly people, struggled more with medication understanding and sought help from family caregivers or healthcare professionals, even weeks after discharge: “ I don’t understand French very well […] [The doctor] explained it very quickly…[…] I didn’t understand everything he was saying” P16.2

C. Medication adherence

C.2 medication adherence at transition: adopting new behaviors.

Medication adherence was not mentioned as a concern during hospitalization and a few participants reported difficulties in medication initiation once back home: “I have an injection of Lantus® [insulin] in the morning, but obviously, the first day [after discharge], I forgot to do it because I was not used to it.” P23.1 Participants had to quickly adopt new behaviors in the first few days after discharge, especially for participants with few medications pre-hospitalization. The use of weekly pill organizers, alarms and specific storage space were reported as facilitators to support adherence. One patient did not initiate one of his medications because he did not understand the medication indication, and another patient took her old medications because she was used to them. Moreover, most participants experienced their hospitalization as a turning point, a time when they focused on their health, thought about the importance of their medications, and discussed any new lifestyle or dietary measures that might be implemented.

C.3 Medication adherence in outpatient care: ongoing medication adherence

More medication adherence difficulties appeared a few weeks after hospital discharge when most participants reported nonadherence behaviors, such as difficulties implementing the dosage regimen, or intentionally discontinuing the medication and modifying the medication regimen on their initiative. Determinants positively influencing medication adherence were the establishment of a routine; organizing medications in weekly pill-organizers; organizing pocket doses (medications for a short period that participants take with them when away from home); seeking support from family caregivers; using alarm clocks; and using specific storage places. Reasons for nonadherence were changes in daily routine; intake times that were not convenient for the patient; the large number of medications; and poor knowledge of the medication or side effects. Healthcare professionals’ assistance for medication management, such as the help of home nurses or pharmacists for the preparation of weekly pill-organizers, was requested by participants or offered by healthcare professionals to support medication adherence: “ I needed [a home nurse] to put my pills in the pillbox. […] I felt really weak […] and I was making mistakes. So, I’m very happy [the doctor] offered me [home care]. […] I have so many medications.” P22.3 Some participants who experienced prehospitalization non-adherence were more aware of their non-adherence and implemented strategies, such as modifying the timing of intake: “I said to my doctor : « I forget one time out of two […], can I take them in the morning? » We looked it up and yes, I can take it in the morning.” P11.2 In contrast, some participants were still struggling with adherence difficulties that they had before hospitalization. Motivations for taking medications two months after discharge were to improve health, avoid complications, reduce symptoms, reduce the number of medications in the future or out of obligation: “ I force myself to take them because I want to get to the end of my diabetes, I want to reduce the number of pills as much as possible.” P14.2 After a few weeks post-hospitalization, for some participants, health and illness were no longer the priority because of other life imperatives (e.g., family or financial situation).

This longitudinal study provided a multi-faceted representation of how patients manage, understand, and adhere to their medications from hospital discharge to two months after discharge. Our findings highlighted the varying degree of participants’ involvement in managing their medications during their hospitalization, the individualized needs for information during and after hospitalization, the complicated transition from hospital to autonomous medication management, the adaptation of daily routines around medication once back home, and the adherence difficulties that surfaced in the outpatient care, with nonadherence prior to hospitalization being an indicator of the behavior after discharge. Finally, our results confirmed the lack of continuity in care and showed the lack of patient care standardization experienced by the participants during the transition from hospital to outpatient care.

This in-depth analysis of patients’ experiences reinforces common challenges identified in the existing literature such as the lack of personalized information [ 9 , 10 , 11 ], loss of autonomy during hospitalization [ 14 , 74 , 75 ], difficulties in obtaining medication at discharge [ 11 , 45 , 76 ] and challenges in understanding treatment modifications and generics substitution [ 11 , 32 , 77 , 78 ]. Some of these studies were conducted during patients’ hospitalization [ 10 , 75 , 79 ] or up to 12 months after discharge [ 80 , 81 ], but most studies focused on the few days following hospital discharge [ 9 , 11 , 14 , 82 ]. Qualitative studies on medications at transition often focused on a specific topic, such as medication information, or a specific moment in time, and often included healthcare professionals, which muted patients’ voices [ 9 , 10 , 11 , 47 , 49 ]. Our qualitative longitudinal methodology was interested in capturing the temporal dynamics, in-depth narratives, and contextual nuances of patients’ medication experiences during transitions of care [ 59 , 83 ]. This approach provided a comprehensive understanding of how patients’ perspectives and behaviors evolved over time, offering insights into the complex interactions of medication management, understanding and adherence, and turning points within their medication journeys. A qualitative longitudinal design was used by Fylan et al. to underline patients’ resilience in medication management during and after discharge, by Brandberg et al. to show the dynamic process of self-management during the 4 weeks post-discharge and by Lawton et al. to examine how patients with type 2 diabetes perceived their care after discharge over a period of four years [ 49 , 50 , 51 ]. Our study focused on the first two months following hospitalization and future studies should focus on following discharged and at-risk patients over a longer period, as “transitions of care do not comprise linear trajectories of patients’ movements, with a starting and finishing point. Instead, they are endless loops of movements” [ 47 ].

Our results provide a particularly thorough description of how participants move from a state of total dependency during hospitalization regarding their medication management to a sudden and complete autonomy after hospital discharge impacting medication management, understanding, and adherence in the first days after discharge for some participants. Several qualitative studies have described the lack of shared decision-making and the loss of patient autonomy during hospitalization, which had an impact on self-management and created conflicts with healthcare professionals [ 75 , 81 , 84 ]. Our study also highlights nuanced patient experiences, including varying levels of patient needs, involvement, and proactivity during hospitalization and outpatient care, and our results contribute to capturing different perspectives that contrast with some literature that often portrays patients as more passive recipients of care [ 14 , 15 , 74 , 75 ]. Shared decision-making and proactive medication are key elements as they contribute to a smoother transition and better outcomes for patients post-discharge [ 85 , 86 , 87 ].

Consistent with the literature, the study identifies some challenges in medication initiation post-discharge [ 16 , 17 , 88 ] but our results also describe how daily routine rapidly takes over, either solidifying adherence behavior or generating barriers to medication adherence. Participants’ nonadherence prior to hospitalization was a factor influencing participants’ adherence post-hospitalization and this association should be further investigated, as literature showed that hospitalized patients have high scores of non-adherence [ 89 ]. Mortel et al. showed that more than 20% of discharged patients stopped their medications earlier than agreed with the physician and 25% adapted their medication intake [ 90 ]. Furthermore, patients who self-managed their medications had a lower perception of the necessity of their medication than patients who received help, which could negatively impact medication adherence [ 91 ]. Although participants in our study had high BMQ scores for necessity and lower scores for concerns, some participants expressed doubts about the need for their medications and a lack of motivation a few weeks after discharge. Targeted pharmacy interventions for newly prescribed medications have been shown to improve medication adherence, and hospital discharge is an opportune moment to implement this service [ 92 , 93 ].

Many medication changes were made during the transition of care (a median number of 7 changes during hospitalization and 7 changes during the two months after discharge), especially medication additions during hospitalization and interruptions after hospitalization. While medication changes during hospitalization are well described, the many changes following discharge are less discussed [ 7 , 94 ]. A Danish study showed that approximately 65% of changes made during hospitalization were accepted by primary healthcare professionals but only 43% of new medications initiated during hospitalization were continued after discharge [ 95 ]. The numerous changes after discharge may be caused by unnecessary intensification of medications during hospitalization, delayed discharge letters, lack of standardized procedures, miscommunication, patient self-management difficulties, or in response to an acute situation [ 96 , 97 , 98 ]. During the transition of care, in our study, both new and experienced participants were faced with difficulties in managing and understanding medication changes, either for newly prescribed medication or changes in previous medications. Such difficulties corroborate the findings of the literature [ 9 , 10 , 47 ] and our results showed that the lack of understanding during hospitalization led to participants having questions about their medications, even weeks after discharge. Particular attention should be given to patients’ understanding of medication changes jointly by physicians, nurses and pharmacists during the transition of care and in the months that follow as medications are likely to undergo as many changes as during hospitalization.

Implication for practice and future research

The patients’ perspectives in this study showed, at a system level, that there was a lack of standardization in healthcare professional practices regarding medication dispensing and follow-up. For now, in Switzerland, there are no official guidelines on medication prescription and dispensation during the transition of care although some international guidelines have been developed for outpatient healthcare professionals [ 3 , 99 , 100 , 101 , 102 ]. Here are some suggestions for improvement arising from our results. Patients should be included as partners and healthcare professionals should systematically assess (i) previous medication adherence, (ii) patients’ desired level of involvement and (iii) their needs for information during hospitalization. Hospital discharge processes should be routinely implemented to standardize hospital discharge preparation, medication prescribing, and dispensing. Discharge from the hospital should be planned with community pharmacies to ensure that all medications are available and, if necessary, doses of medications should be supplied by the hospital to bridge the gap. A partnership with outpatient healthcare professionals, such as general practitioners, community pharmacists, and homecare nurses, should be set up for effective asynchronous interprofessional collaboration to consolidate patients’ medication management, knowledge, and adherence, as well as to monitor signs of deterioration or adverse drug events.

Future research should consolidate our first attempt to develop a framework to better characterize medication at the transition of care, using Fig. 2   as a starting point. Contextualized interventions, co-designed by health professionals, patients and stakeholders, should be tested in a hybrid implementation study to test the implementation and effectiveness of the intervention for the health system [ 103 ].

Limitations

This study has some limitations. First, the transcripts were validated for accuracy by the interviewer but not by a third party, which could have increased the robustness of the transcription. Nevertheless, the interviewer followed all methodological recommendations for transcription. Second, patient inclusion took place during the COVID-19 pandemic, which may have had an impact on patient care and the availability of healthcare professionals. Third, we cannot guarantee the accuracy of some participants’ medication history before hospitalization, even though we contacted the participants’ main pharmacy, as participants could have gone to different pharmacies to obtain their medications. Fourth, our findings may not be generalizable to other populations and other healthcare systems because some issues may be specific to multimorbid patients with type 2 diabetes or to the Swiss healthcare setting. Nevertheless, issues encountered by our participants regarding their medications correlate with findings in the literature. Fifth, only 15 out of 21 participants took part in all the interviews, but most participants took part in at least three interviews and data saturation was reached. Lastly, by its qualitative and longitudinal design, it is possible that the discussion during interviews and participants’ reflections between interviews influenced participants’ management, knowledge, and adherence, even though this study was observational, and no advice or recommendations were given by the interviewer during interviews.

Discharged patients are willing to take steps to better manage, understand, and adhere to their medications, yet they are also faced with difficulties in the hospital and outpatient care. Furthermore, extensive changes in medications not only occur during hospitalization but also during the two months following hospital discharge, for which healthcare professionals should give particular attention. The different degrees of patients’ involvement, needs and resources should be carefully considered to enable them to better manage, understand and adhere to their medications. At a system level, patients’ experiences revealed a lack of standardization of medication practices during the transition of care. The healthcare system should provide the ecosystem needed for healthcare professionals responsible for or involved in the management of patients’ medications during the hospital stay, discharge, and outpatient care to standardize their practices while considering the patient as an active partner.

Data availability

The anonymized quantitative survey datasets and the qualitative codes are available in French from the corresponding author on reasonable request.

Abbreviations

adverse drug events

Adherence Visual Analogue Scale

Belief in Medication Questionnaire

Consolidated Criteria for Reporting Qualitative Research

case report form

standard deviation

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Acknowledgements

The authors would like to thank all the patients who took part in this study. We would also like to thank the Geneva University Hospitals Patients Partners + 3P platform as well as Mrs. Tourane Corbière and Mr. Joël Mermoud, patient partners, who reviewed interview guides for clarity and significance. We would like to thank Samuel Fabbi, Vitcoryavarman Koh, and Pierre Repiton for the transcriptions of the audio recordings.

This research did not receive any specific grant from funding agencies in the public, commercial, or not-for-profit sectors.

Open access funding provided by University of Geneva

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LS, GG, and MS conceptualized and designed the study. LS and GG screened and recruited participants. LS conducted the interviews. LS, GG, and MS performed data analysis and interpretation. LS drafted the manuscript and LS and MS worked on the different versions. MS and GG approved the final manuscript.

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Solh Dost, L., Gastaldi, G. & Schneider, M. Patient medication management, understanding and adherence during the transition from hospital to outpatient care - a qualitative longitudinal study in polymorbid patients with type 2 diabetes. BMC Health Serv Res 24 , 620 (2024). https://doi.org/10.1186/s12913-024-10784-9

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  • Continuity of care
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what is descriptive analysis in qualitative research

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The ultimate guide to quantitative data analysis

Numbers help us make sense of the world. We collect quantitative data on our speed and distance as we drive, the number of hours we spend on our cell phones, and how much we save at the grocery store.

Our businesses run on numbers, too. We spend hours poring over key performance indicators (KPIs) like lead-to-client conversions, net profit margins, and bounce and churn rates.

But all of this quantitative data can feel overwhelming and confusing. Lists and spreadsheets of numbers don’t tell you much on their own—you have to conduct quantitative data analysis to understand them and make informed decisions.

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what is descriptive analysis in qualitative research

This guide explains what quantitative data analysis is and why it’s important, and gives you a four-step process to conduct a quantitative data analysis, so you know exactly what’s happening in your business and what your users need .

Collect quantitative customer data with Hotjar

Use Hotjar’s tools to gather the customer insights you need to make quantitative data analysis a breeze.

What is quantitative data analysis? 

Quantitative data analysis is the process of analyzing and interpreting numerical data. It helps you make sense of information by identifying patterns, trends, and relationships between variables through mathematical calculations and statistical tests. 

With quantitative data analysis, you turn spreadsheets of individual data points into meaningful insights to drive informed decisions. Columns of numbers from an experiment or survey transform into useful insights—like which marketing campaign asset your average customer prefers or which website factors are most closely connected to your bounce rate. 

Without analytics, data is just noise. Analyzing data helps you make decisions which are informed and free from bias.

What quantitative data analysis is not

But as powerful as quantitative data analysis is, it’s not without its limitations. It only gives you the what, not the why . For example, it can tell you how many website visitors or conversions you have on an average day, but it can’t tell you why users visited your site or made a purchase.

For the why behind user behavior, you need qualitative data analysis , a process for making sense of qualitative research like open-ended survey responses, interview clips, or behavioral observations. By analyzing non-numerical data, you gain useful contextual insights to shape your strategy, product, and messaging. 

Quantitative data analysis vs. qualitative data analysis 

Let’s take an even deeper dive into the differences between quantitative data analysis and qualitative data analysis to explore what they do and when you need them.

what is descriptive analysis in qualitative research

The bottom line: quantitative data analysis and qualitative data analysis are complementary processes. They work hand-in-hand to tell you what’s happening in your business and why.  

💡 Pro tip: easily toggle between quantitative and qualitative data analysis with Hotjar Funnels . 

The Funnels tool helps you visualize quantitative metrics like drop-off and conversion rates in your sales or conversion funnel to understand when and where users leave your website. You can break down your data even further to compare conversion performance by user segment.

Spot a potential issue? A single click takes you to relevant session recordings , where you see user behaviors like mouse movements, scrolls, and clicks. With this qualitative data to provide context, you'll better understand what you need to optimize to streamline the user experience (UX) and increase conversions .

Hotjar Funnels lets you quickly explore the story behind the quantitative data

4 benefits of quantitative data analysis

There’s a reason product, web design, and marketing teams take time to analyze metrics: the process pays off big time. 

Four major benefits of quantitative data analysis include:

1. Make confident decisions 

With quantitative data analysis, you know you’ve got data-driven insights to back up your decisions . For example, if you launch a concept testing survey to gauge user reactions to a new logo design, and 92% of users rate it ‘very good’—you'll feel certain when you give the designer the green light. 

Since you’re relying less on intuition and more on facts, you reduce the risks of making the wrong decision. (You’ll also find it way easier to get buy-in from team members and stakeholders for your next proposed project. 🙌)

2. Reduce costs

By crunching the numbers, you can spot opportunities to reduce spend . For example, if an ad campaign has lower-than-average click-through rates , you might decide to cut your losses and invest your budget elsewhere. 

Or, by analyzing ecommerce metrics , like website traffic by source, you may find you’re getting very little return on investment from a certain social media channel—and scale back spending in that area.

3. Personalize the user experience

Quantitative data analysis helps you map the customer journey , so you get a better sense of customers’ demographics, what page elements they interact with on your site, and where they drop off or convert . 

These insights let you better personalize your website, product, or communication, so you can segment ads, emails, and website content for specific user personas or target groups.

4. Improve user satisfaction and delight

Quantitative data analysis lets you see where your website or product is doing well—and where it falls short for your users . For example, you might see stellar results from KPIs like time on page, but conversion rates for that page are low. 

These quantitative insights encourage you to dive deeper into qualitative data to see why that’s happening—looking for moments of confusion or frustration on session recordings, for example—so you can make adjustments and optimize your conversions by improving customer satisfaction and delight.

💡Pro tip: use Net Promoter Score® (NPS) surveys to capture quantifiable customer satisfaction data that’s easy for you to analyze and interpret. 

With an NPS tool like Hotjar, you can create an on-page survey to ask users how likely they are to recommend you to others on a scale from 0 to 10. (And for added context, you can ask follow-up questions about why customers selected the rating they did—rich qualitative data is always a bonus!)

what is descriptive analysis in qualitative research

Hotjar graphs your quantitative NPS data to show changes over time

4 steps to effective quantitative data analysis 

Quantitative data analysis sounds way more intimidating than it actually is. Here’s how to make sense of your company’s numbers in just four steps:

1. Collect data

Before you can actually start the analysis process, you need data to analyze. This involves conducting quantitative research and collecting numerical data from various sources, including: 

Interviews or focus groups 

Website analytics

Observations, from tools like heatmaps or session recordings

Questionnaires, like surveys or on-page feedback widgets

Just ensure the questions you ask in your surveys are close-ended questions—providing respondents with select choices to choose from instead of open-ended questions that allow for free responses.

what is descriptive analysis in qualitative research

Hotjar’s pricing plans survey template provides close-ended questions

 2. Clean data

Once you’ve collected your data, it’s time to clean it up. Look through your results to find errors, duplicates, and omissions. Keep an eye out for outliers, too. Outliers are data points that differ significantly from the rest of the set—and they can skew your results if you don’t remove them.

By taking the time to clean your data set, you ensure your data is accurate, consistent, and relevant before it’s time to analyze. 

3. Analyze and interpret data

At this point, your data’s all cleaned up and ready for the main event. This step involves crunching the numbers to find patterns and trends via mathematical and statistical methods. 

Two main branches of quantitative data analysis exist: 

Descriptive analysis : methods to summarize or describe attributes of your data set. For example, you may calculate key stats like distribution and frequency, or mean, median, and mode.

Inferential analysis : methods that let you draw conclusions from statistics—like analyzing the relationship between variables or making predictions. These methods include t-tests, cross-tabulation, and factor analysis. (For more detailed explanations and how-tos, head to our guide on quantitative data analysis methods.)

Then, interpret your data to determine the best course of action. What does the data suggest you do ? For example, if your analysis shows a strong correlation between email open rate and time sent, you may explore optimal send times for each user segment.

4. Visualize and share data

Once you’ve analyzed and interpreted your data, create easy-to-read, engaging data visualizations—like charts, graphs, and tables—to present your results to team members and stakeholders. Data visualizations highlight similarities and differences between data sets and show the relationships between variables.

Software can do this part for you. For example, the Hotjar Dashboard shows all of your key metrics in one place—and automatically creates bar graphs to show how your top pages’ performance compares. And with just one click, you can navigate to the Trends tool to analyze product metrics for different segments on a single chart. 

Hotjar Trends lets you compare metrics across segments

Discover rich user insights with quantitative data analysis

Conducting quantitative data analysis takes a little bit of time and know-how, but it’s much more manageable than you might think. 

By choosing the right methods and following clear steps, you gain insights into product performance and customer experience —and you’ll be well on your way to making better decisions and creating more customer satisfaction and loyalty.

FAQs about quantitative data analysis

What is quantitative data analysis.

Quantitative data analysis is the process of making sense of numerical data through mathematical calculations and statistical tests. It helps you identify patterns, relationships, and trends to make better decisions.

How is quantitative data analysis different from qualitative data analysis?

Quantitative and qualitative data analysis are both essential processes for making sense of quantitative and qualitative research .

Quantitative data analysis helps you summarize and interpret numerical results from close-ended questions to understand what is happening. Qualitative data analysis helps you summarize and interpret non-numerical results, like opinions or behavior, to understand why the numbers look like they do.

 If you want to make strong data-driven decisions, you need both.

What are some benefits of quantitative data analysis?

Quantitative data analysis turns numbers into rich insights. Some benefits of this process include: 

Making more confident decisions

Identifying ways to cut costs

Personalizing the user experience

Improving customer satisfaction

What methods can I use to analyze quantitative data?

Quantitative data analysis has two branches: descriptive statistics and inferential statistics. 

Descriptive statistics provide a snapshot of the data’s features by calculating measures like mean, median, and mode. 

Inferential statistics , as the name implies, involves making inferences about what the data means. Dozens of methods exist for this branch of quantitative data analysis, but three commonly used techniques are: 

Cross tabulation

Factor analysis

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What is Qualitative Data Analysis?

Understanding qualitative information analysis is important for researchers searching for to uncover nuanced insights from non-numerical statistics. By exploring qualitative statistics evaluation, you can still draw close its importance in studies, understand its methodologies, and determine while and the way to apply it successfully to extract meaningful insights from qualitative records.

The article goals to provide a complete manual to expertise qualitative records evaluation, masking its significance, methodologies, steps, advantages, disadvantages, and applications.

What-is-Qualitative-Data-Analysis

Table of Content

Understanding Qualitative Data Analysis

Importance of qualitative data analysis, steps to perform qualitative data analysis, 1. craft clear research questions, 2. gather rich customer insights, 3. organize and categorize data, 4. uncover themes and patterns : coding, 5. make hypotheses and validating, methodologies in qualitative data analysis, advantages of qualitative data analysis, disadvantages of qualitative data analysis, when qualitative data analysis is used, applications of qualitative data analysis.

Qualitative data analysis is the process of systematically examining and deciphering qualitative facts (such as textual content, pix, motion pictures, or observations) to discover patterns, themes, and meanings inside the statistics· Unlike quantitative statistics evaluation, which focuses on numerical measurements and statistical strategies, qualitative statistics analysis emphasizes know-how the context, nuances, and subjective views embedded inside the information.

Qualitative facts evaluation is crucial because it is going past the bloodless hard information and numbers to provide a richer expertise of why and the way things appear. Qualitative statistics analysis is important for numerous motives:

  • Understanding Complexity and unveils the “Why” : Quantitative facts tells you “what” came about (e· g·, sales figures), however qualitative evaluation sheds light on the motives in the back of it (e·g·, consumer comments on product features).
  • Contextual Insight : Numbers don’t exist in a vacuum. Qualitative information affords context to quantitative findings, making the bigger photo clearer· Imagine high customer churn – interviews would possibly monitor lacking functionalities or perplexing interfaces.
  • Uncovers Emotions and Opinions: Qualitative records faucets into the human element· Surveys with open ended questions or awareness companies can display emotions, critiques, and motivations that can’t be captured by using numbers on my own.
  • Informs Better Decisions: By understanding the “why” and the “how” at the back of customer behavior or employee sentiment, companies can make greater knowledgeable decisions about product improvement, advertising techniques, and internal techniques.
  • Generates New Ideas : Qualitative analysis can spark clean thoughts and hypotheses· For example, via analyzing consumer interviews, commonplace subject matters may emerge that cause totally new product features.
  • Complements Quantitative Data : While each facts sorts are precious, they paintings quality collectively· Imagine combining website site visitors records (quantitative) with person comments (qualitative) to apprehend user revel in on a particular webpage.

In essence, qualitative data evaluation bridges the gap among the what and the why, providing a nuanced know-how that empowers better choice making·

Steps-to-Perform-Qualitative-Data-Analysis

Qualitative data analysis process, follow the structure in below steps:

Qualitative information evaluation procedure, comply with the shape in underneath steps:

Before diving into evaluation, it is critical to outline clear and particular studies questions. These questions ought to articulate what you want to study from the data and manual your analysis towards actionable insights. For instance, asking “How do employees understand the organizational culture inside our agency?” helps makes a speciality of know-how personnel’ perceptions of the organizational subculture inside a selected business enterprise. By exploring employees’ perspectives, attitudes, and stories related to organizational tradition, researchers can find valuable insights into workplace dynamics, communication patterns, management patterns, and worker delight degrees.

There are numerous methods to acquire qualitative information, each offering specific insights into client perceptions and reviews.

  • User Feedback: In-app surveys, app rankings, and social media feedback provide direct remarks from users approximately their studies with the products or services.
  • In-Depth Interviews : One-on-one interviews allow for deeper exploration of particular topics and offer wealthy, special insights into individuals’ views and behaviors.
  • Focus Groups : Facilitating group discussions allows the exploration of numerous viewpoints and permits individuals to construct upon every different’s ideas.
  • Review Sites : Analyzing purchaser critiques on systems like Amazon, Yelp, or app shops can monitor not unusual pain points, pride levels, and areas for improvement.
  • NPS Follow-Up Questions : Following up on Net Promoter Score (NPS) surveys with open-ended questions allows customers to elaborate on their rankings and provides qualitative context to quantitative ratings.

Efficient facts below is crucial for powerful analysis and interpretation.

  • Centralize: Gather all qualitative statistics, along with recordings, notes, and transcripts, right into a valuable repository for smooth get admission to and control.
  • Categorize through Research Question : Group facts primarily based at the specific studies questions they deal with. This organizational structure allows maintain consciousness in the course of analysis and guarantees that insights are aligned with the research objectives.

Coding is a scientific manner of assigning labels or categories to segments of qualitative statistics to uncover underlying issues and patterns.

  • Theme Identification : Themes are overarching principles or ideas that emerge from the records· During coding, researchers perceive and label segments of statistics that relate to those themes, bearing in mind the identification of vital principles in the dataset.
  • Pattern Detection : Patterns seek advice from relationships or connections between exceptional elements in the statistics. By reading coded segments, researchers can locate trends, repetitions, or cause-and-effect relationships, imparting deeper insights into patron perceptions and behaviors.

Based on the identified topics and styles, researchers can formulate hypotheses and draw conclusions about patron experiences and choices.

  • Hypothesis Formulation: Hypotheses are tentative causes or predictions based on found styles within the information. Researchers formulate hypotheses to provide an explanation for why certain themes or styles emerge and make predictions approximately their effect on patron behavior.
  • Validation : Researchers validate hypotheses by means of segmenting the facts based on one-of-a-kind standards (e.g., demographic elements, usage patterns) and analyzing variations or relationships inside the records. This procedure enables enhance the validity of findings and offers proof to assist conclusions drawn from qualitative evaluation.

There are five common methodologies utilized in Qualitative Data Analysis·

  • Thematic Analysis : Thematic Analysis involves systematically figuring out and reading habitual subject matters or styles within qualitative statistics. Researchers begin with the aid of coding the facts, breaking it down into significant segments, and then categorizing these segments based on shared traits. Through iterative analysis, themes are advanced and refined, permitting researchers to benefit insight into the underlying phenomena being studied.
  • Content Analysis: Content Analysis focuses on reading textual information to pick out and quantify particular styles or issues. Researchers code the statistics primarily based on predefined classes or subject matters, taking into consideration systematic agency and interpretation of the content. By analyzing how frequently positive themes occur and the way they’re represented inside the data, researchers can draw conclusions and insights relevant to their research objectives.
  • Narrative Analysis: Narrative Analysis delves into the narrative or story within qualitative statistics, that specialize in its structure, content, and meaning. Researchers examine the narrative to understand its context and attitude, exploring how individuals assemble and speak their reports thru storytelling. By analyzing the nuances and intricacies of the narrative, researchers can find underlying issues and advantage a deeper know-how of the phenomena being studied.
  • Grounded Theory : Grounded Theory is an iterative technique to growing and checking out theoretical frameworks primarily based on empirical facts. Researchers gather, code, and examine information without preconceived hypotheses, permitting theories to emerge from the information itself. Through constant assessment and theoretical sampling, researchers validate and refine theories, main to a deeper knowledge of the phenomenon under investigation.
  • Phenomenological Analysis : Phenomenological Analysis objectives to discover and recognize the lived stories and views of people. Researchers analyze and interpret the meanings, essences, and systems of these reviews, figuring out not unusual topics and styles across individual debts. By immersing themselves in members’ subjective stories, researchers advantage perception into the underlying phenomena from the individuals’ perspectives, enriching our expertise of human behavior and phenomena.
  • Richness and Depth: Qualitative records evaluation lets in researchers to discover complex phenomena intensive, shooting the richness and complexity of human stories, behaviors, and social processes.
  • Flexibility : Qualitative techniques offer flexibility in statistics collection and evaluation, allowing researchers to conform their method based on emergent topics and evolving studies questions.
  • Contextual Understanding: Qualitative evaluation presents perception into the context and meaning of information, helping researchers recognize the social, cultural, and historic elements that form human conduct and interactions.
  • Subjective Perspectives : Qualitative methods allow researchers to explore subjective perspectives, beliefs, and reviews, offering a nuanced know-how of people’ mind, emotions, and motivations.
  • Theory Generation : Qualitative information analysis can cause the generation of recent theories or hypotheses, as researchers uncover patterns, themes, and relationships in the records that might not were formerly recognized.
  • Subjectivity: Qualitative records evaluation is inherently subjective, as interpretations can be stimulated with the aid of researchers’ biases, views, and preconceptions .
  • Time-Intensive : Qualitative records analysis may be time-consuming, requiring giant data collection, transcription, coding, and interpretation.
  • Generalizability: Findings from qualitative studies might not be effortlessly generalizable to larger populations, as the focus is often on know-how unique contexts and reviews in preference to making statistical inferences.
  • Validity and Reliability : Ensuring the validity and reliability of qualitative findings may be difficult, as there are fewer standardized methods for assessing and establishing rigor in comparison to quantitative studies.
  • Data Management : Managing and organizing qualitative information, together with transcripts, subject notes, and multimedia recordings, can be complicated and require careful documentation and garage.
  • Exploratory Research: Qualitative records evaluation is nicely-suited for exploratory studies, wherein the aim is to generate hypotheses, theories, or insights into complex phenomena.
  • Understanding Context : Qualitative techniques are precious for knowledge the context and which means of statistics, in particular in studies wherein social, cultural, or ancient factors are vital.
  • Subjective Experiences : Qualitative evaluation is good for exploring subjective stories, beliefs, and views, providing a deeper knowledge of people’ mind, feelings, and behaviors.
  • Complex Phenomena: Qualitative strategies are effective for studying complex phenomena that can not be effortlessly quantified or measured, allowing researchers to seize the richness and depth of human stories and interactions.
  • Complementary to Quantitative Data: Qualitative information analysis can complement quantitative research by means of offering context, intensity, and insight into the meanings at the back of numerical statistics, enriching our knowledge of studies findings.
  • Social Sciences: Qualitative information analysis is widely utilized in social sciences to apprehend human conduct, attitudes, and perceptions. Researchers employ qualitative methods to delve into the complexities of social interactions, cultural dynamics, and societal norms. By analyzing qualitative records which include interviews, observations, and textual resources, social scientists benefit insights into the elaborate nuances of human relationships, identity formation, and societal structures.
  • Psychology : In psychology, qualitative data evaluation is instrumental in exploring and deciphering person reports, emotions, and motivations. Qualitative methods along with in-depth interviews, cognizance businesses, and narrative evaluation allow psychologists to delve deep into the subjective stories of individuals. This approach facilitates discover underlying meanings, beliefs, and emotions, dropping light on psychological processes, coping mechanisms, and personal narratives.
  • Anthropology : Anthropologists use qualitative records evaluation to look at cultural practices, ideals, and social interactions inside various groups and societies. Through ethnographic research strategies such as player statement and interviews, anthropologists immerse themselves within the cultural contexts of different agencies. Qualitative analysis permits them to find the symbolic meanings, rituals, and social systems that form cultural identification and behavior.
  • Qualitative Market Research : In the sphere of marketplace research, qualitative statistics analysis is vital for exploring consumer options, perceptions, and behaviors. Qualitative techniques which include consciousness groups, in-depth interviews, and ethnographic research permit marketplace researchers to gain a deeper understanding of customer motivations, choice-making methods, and logo perceptions· By analyzing qualitative facts, entrepreneurs can identify emerging developments, discover unmet wishes, and tell product development and advertising and marketing techniques.
  • Healthcare: Qualitative statistics analysis plays a important function in healthcare studies via investigating patient experiences, delight, and healthcare practices. Researchers use qualitative techniques which includes interviews, observations, and patient narratives to explore the subjective reviews of people inside healthcare settings. Qualitative evaluation helps find affected person perspectives on healthcare services, treatment consequences, and pleasant of care, facilitating enhancements in patient-targeted care delivery and healthcare policy.

Qualitative data evaluation offers intensity, context, and know-how to investigate endeavors, enabling researchers to find wealthy insights and discover complicated phenomena via systematic examination of non-numerical information.

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  1. Characteristics of Qualitative Descriptive Studies: A Systematic Review

    Qualitative description (QD) is a label used in qualitative research for studies which are descriptive in nature, particularly for examining health care and nursing-related phenomena (Polit & Beck, 2009, 2014).QD is a widely cited research tradition and has been identified as important and appropriate for research questions focused on discovering the who, what, and where of events or ...

  2. Chapter 5: Qualitative descriptive research

    Qualitative content analysis is usually the main approach to data analysis in qualitative descriptive studies. 4 This has led to criticism of descriptive research being less sophisticated because less interpretation is required than with other qualitative study designs in which interpretation and explanation are key characteristics (e.g ...

  3. Qualitative and descriptive research: Data type versus data analysis

    Qualitative research collects data qualitatively, and the method of analysis is also primarily qualitative. This often involves an inductive exploration of the data to identify recurring themes, patterns, or concepts and then describing and interpreting those categories. Of course, in qualitative research, the data collected qualitatively can ...

  4. Descriptive Research

    Descriptive research methods. Descriptive research is usually defined as a type of quantitative research, though qualitative research can also be used for descriptive purposes. The research design should be carefully developed to ensure that the results are valid and reliable.. Surveys. Survey research allows you to gather large volumes of data that can be analyzed for frequencies, averages ...

  5. PDF Essentials of Descriptive-Interpretive Qualitative Research: A Generic

    Therefore, we talk about "generic" or "descriptive-interpretive" approaches to qualitative research that share in common an effort to describe, summarize, and classify what is present in the data, which always, as we explain in Chapter 4, involves a degree of interpretation. 3.

  6. PDF Descriptive analysis in education: A guide for researchers

    Box 1. Descriptive Analysis Is a Critical Component of Research Box 2. Examples of Using Descriptive Analyses to Diagnose Need and Target Intervention on the Topic of "Summer Melt" Box 3. An Example of Using Descriptive Analysis to Evaluate Plausible Causes and Generate Hypotheses Box 4.

  7. Descriptive and interpretive approaches to qualitative research

    Qualitative research also requires flexibility during the analysis phase as well, with procedures developing in response to the ongoing analysis. Critical challenge is a key but sometimes overlooked aspect of qualitative data analysis, as the researcher uses constant critical (but not paralysing) self-reflection and challenging scepticism with ...

  8. Essentials of Descriptive-Interpretive Qualitative Research

    This book offers a no-nonsense, step-by-step approach to qualitative research in psychology and related fields, presenting principles for using a generic approach to descriptive-interpretive qualitative research. Based on more than 50 years of combined experience doing qualitative research on psychotherapy, the authors offer an overarching ...

  9. Descriptive Research and Qualitative Research

    Descriptive research is a study of status and is widely used in education, nutrition, epidemiology, and the behavioral sciences. Its value is based on the premise that problems can be solved and practices improved through observation, analysis, and description. The most common descriptive research method is the survey, which includes ...

  10. Qualitative and descriptive © The Author(s) 2015

    Qualitative research collects data qualitatively, and the method of analysis is also primarily qualitative. This often involves an inductive exploration of the data to identify recurring themes, patterns, or concepts and then describing and interpreting those categories. Of course, in qualitative research, the data collected qualitatively can ...

  11. Learning to Do Qualitative Data Analysis: A Starting Point

    For many researchers unfamiliar with qualitative research, determining how to conduct qualitative analyses is often quite challenging. Part of this challenge is due to the seemingly limitless approaches that a qualitative researcher might leverage, as well as simply learning to think like a qualitative researcher when analyzing data. From framework analysis (Ritchie & Spencer, 1994) to content ...

  12. Descriptive Research Design

    Descriptive research design data analysis methods depend on the type of data collected and the research question being addressed. Here are some common methods of data analysis for descriptive research: ... Analyze data: Use appropriate statistical or qualitative analysis methods to analyze your data. As discussed earlier, common data analysis ...

  13. What Is Qualitative Research?

    Qualitative research involves collecting and analyzing non-numerical data (e.g., text, video, or audio) to understand concepts, opinions, or experiences. It can be used to gather in-depth insights into a problem or generate new ideas for research. Qualitative research is the opposite of quantitative research, which involves collecting and ...

  14. Descriptive Analytics

    Descriptive Analytics. Definition: Descriptive analytics focused on describing or summarizing raw data and making it interpretable. This type of analytics provides insight into what has happened in the past. It involves the analysis of historical data to identify patterns, trends, and insights. Descriptive analytics often uses visualization ...

  15. Descriptive Analysis: What It Is + Best Research Tips

    Descriptive analysis is a sort of data research that aids in describing, demonstrating, or helpfully summarizing data points so those patterns may develop that satisfy all of the conditions of the data. It is the technique of identifying patterns and links by utilizing recent and historical data. Because it identifies patterns and associations ...

  16. Qualitative Research

    Qualitative Research. Qualitative research is a type of research methodology that focuses on exploring and understanding people's beliefs, attitudes, behaviors, and experiences through the collection and analysis of non-numerical data. It seeks to answer research questions through the examination of subjective data, such as interviews, focus ...

  17. Descriptive research: What it is and how to use it

    Descriptive research design. Descriptive research design uses a range of both qualitative research and quantitative data (although quantitative research is the primary research method) to gather information to make accurate predictions about a particular problem or hypothesis. As a survey method, descriptive research designs will help ...

  18. PDF Descriptive and interpretive approaches to qualitative research

    analysis, before concluding by summarising principles of good practice in descriptive- interpretive qualitative research and providing suggestions for further reading and learning. Formulating the problem Previously, some qualitative researchers believed that it was better to go into the field without first reading the available literature.

  19. Descriptive Qualitative Research: 6 Important Points

    Descriptive qualitative research is a type of qualitative research that explores the characteristics of a phenomenon, rather than explaining the underlying causes or mechanisms. It involves the collection and data analysis in the form of words , images , or other non-numerical forms of information.

  20. Qualitative Description as an Introductory Method to Qualitative

    Qualitative Description (QD) emerges as a pivotal introductory method in qualitative research for master's-level students and research trainees. Its principal strength lies in its straightforward, adaptable approach that emphasizes direct descriptions of experiences and events, staying close to the data.

  21. New Content From Advances in Methods and Practices in Psychological

    We recommend that accreditation standards emphasize (1) data skills, (2) research design, (3) descriptive statistics, (4) critical analysis, (5) qualitative methods, and (6) both parameter estimation and significance testing; as well as (7) give precedence to foundational skills, (8) promote transferable skills, and (9) create space in ...

  22. Qualitative VS. Quantitative Research: How To Use Appropriately and

    What is qualitative and quantitative research? Before a researcher begins their research, they would need to establish whether their research results will be quantitative or qualitative.. Qualitative research observes any subjective matter that can't be measured with numbers or units, usually answering the questions "how" or "why". This type of data is usually derived from ...

  23. A call for theory‐inspired analysis in qualitative research: Ways to

    In this article, we describe a pluralistic qualitative analysis of the transcript of a semi-structured interview on the topic of second-time motherhood using Grounded Theory, Interpretative ...

  24. Patient medication management, understanding and adherence during the

    Study design. This qualitative longitudinal study, conducted from October 2020 to July 2021, used a qualitative descriptive methodology through four consecutive in-depth semi-structured interviews per participant at three, 10-, 30- and 60-days post-discharge, as illustrated in Fig. 1.Longitudinal qualitative research is characterized by qualitative data collection at different points in time ...

  25. Quantitative Data Analysis: A Complete Guide

    Quantitative data analysis is the process of analyzing and interpreting numerical data. It helps you make sense of information by identifying patterns, trends, and relationships between variables through mathematical calculations and statistical tests. With quantitative data analysis, you turn spreadsheets of individual data points into ...

  26. What is Qualitative Data Analysis?

    Understanding Qualitative Data Analysis. Qualitative data analysis is the process of systematically examining and deciphering qualitative facts (such as textual content, pix, motion pictures, or observations) to discover patterns, themes, and meanings inside the statistics· Unlike quantitative statistics evaluation, which focuses on numerical measurements and statistical strategies ...