marketing methods in business plan

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• Marketing |
• How to create a winning marketing plan, ...

How to create a winning marketing plan, with 3 examples from world-class teams

A marketing plan helps leaders clearly visualize marketing strategies across channels, so they can ensure every campaign drives pipeline and revenue. In this article you’ll learn eight steps to create a winning marketing plan that brings business-critical goals to life, with examples from word-class teams.

To be successful as a marketer, you have to deliver the pipeline and the revenue.”

In other words—they need a well-crafted marketing plan.

Level up your marketing plan to drive revenue in 2024

Learn how to create the right marketing plan to hit your revenue targets in 2024. Hear best practices from marketing experts, including how to confidently set and hit business goals, socialize marketing plans, and move faster with clearer resourcing.

7 steps to build a comprehensive marketing plan

How do you build the right marketing plan to hit your revenue goals? Follow these eight steps for success:

1. Define your plan

First you need to define each specific component of your plan to ensure stakeholders are aligned on goals, deliverables, resources, and more. Ironing out these details early on ensures your plan supports the right business objectives, and that you have sufficient resources and time to get the job done. 

Get started by asking yourself the following questions: 

What resources do I need? 

What is the vision?

What is the value?

What is the goal?

Who is my audience?

What are my channels?

What is the timeline?

For example, imagine you’re creating an annual marketing plan to improve customer adoption and retention in the next fiscal year. Here’s how you could go through the questions above to ensure you’re ready to move forward with your plan: 

I will need support from the content team, web team, and email team to create targeted content for existing customers. One person on each team will need to be dedicated full-time to this initiative. To achieve this, the marketing team will need an additional $100K in budget and one new headcount. 

What is the vision?  

To create a positive experience for existing customers, address new customer needs, and encourage them to upgrade. We’ll do this by serving them how-to content, new feature updates, information about deals and pricing, and troubleshooting guides. 

According to the Sales Benchmark Index (SBI) , CEOs and go-to-market leaders report that more than 60% of their net-new revenue will come from existing customers in 2023. By retaining and building on the customers we have, we can maintain revenue growth over time. 

To decrease the customer churn rate from 30% to 10%, and increase upgrades from 20% to 30% in the next fiscal year. 

All existing customers. 

The main channel will be email. Supporting marketing channels include the website, blog, YouTube, and social media. 

The first half of the next fiscal year. 

One of the most important things to do as you create your marketing strategy is to identify your target audience . As with all marketing, you need to know who you’re marketing to. If you’re having a hard time determining who exactly your target audience is, try the bullseye targeting framework . The bullseye makes it easy for you to determine who your target audience is by industry, geography, company size, psychographics, demographics, and more.

2. Identify key metrics for success 

Now it’s time to define what key marketing metrics you’ll use to measure success. Your key metrics will help you measure and track the performance of your marketing activities. They’ll also help you understand how your efforts tie back to larger business goals. 

Once you establish key metrics, use a goal-setting framework—like objectives and key results (OKRs) or SMART goals —to fully flush out your marketing objectives. This ensures your targets are as specific as possible, with no ambiguity about what should be accomplished by when. 

Example: If a goal of your marketing plan is to increase email subscriptions and you follow the SMART goal framework (ensuring your objective is specific, measurable, achievable, realistic, and time-bound) your goal might look like this: Increase email subscription rate from 10% to 20% in H1 . 

3. Research your competition 

It’s easy to get caught up in your company’s world, but there’s a lot of value in understanding your competitors . Knowing how they market themselves will help you find opportunities to make your company stand out and capture more market share.

Make sure you’re not duplicating your competitors’ efforts. If you discover a competitor has already executed your idea, then it might be time to go back to the drawing board and brainstorm new ways to differentiate yourself.  By looking at your competitors, you might be surprised at the type of inspiration and opportunities you’ll find.

To stay ahead of market trends, conduct a SWOT analysis for your marketing plan. A SWOT analysis helps you improve your plan by identifying strengths, weaknesses, opportunities, and threats. 

Example: If your competitor launches a social media campaign identical to what you had planned, go back to the drawing board and see how you can build off their campaign. Ask yourself: How can we differentiate our campaign while still getting our message across? What are the weaknesses of their campaign that we can capitalize on? What angles did they not approach?

4. Integrate your marketing efforts

Here’s where the fun comes in. Let’s dive into the different components that go into building a successful marketing plan. You’ll want to make sure your marketing plan includes multiple supporting activities that all add up into a powerful marketing machine. Some marketing plan components include: 

Lead generation

Social media

Product marketing

Public relations

Analyst relations

Customer marketing

Search engine optimization (SEO)

Conversational marketing

Knowing where your consumer base spends the most time is significant for nailing this step. You need to have a solid understanding of your target audience before integrating your marketing efforts. 

Example: If your target audience is executives that spend a lot of time on LinkedIn, focus your social media strategy around placing branded content on LinkedIn. 

5. Differentiate with creative content

Forty-nine percent of marketers say visual images are hugely important to their content strategy. In other words, a clear brand and creative strategy is an essential component to every marketing plan. As you craft your own creative strategy, here are some tips to keep in mind: 

Speak to your audience: When defining your creative strategy, think about your audience—what you want them to feel, think, and do when they see your marketing. Will your audience find your creative work relevant? If your audience can’t relate to your creative work, they won’t feel connected to the story you’re trying to tell. 

Think outside the box: Find innovative ways to engage your audience, whether through video, animations, or interactive graphics. Know what screens your creative work will live on, whether desktop, mobile, or tablet, and make sure they display beautifully and load quickly across every type of device. 

Tie everything back to CTAs: It’s easy to get caught up in the creative process, so it’s important to never lose sight of your ultimate goal: Get your audience to take action. Always find the best way to display strong Calls to Action (CTAs) in your creative work. We live in a visual world—make sure your creative content counts.

Streamline creative production:   Once you’ve established a strong creative strategy, the next step is to bring your strategy to life in the production stage. It’s vital to set up a strong framework for your creative production process to eliminate any unnecessary back and forth and potential bottlenecks. Consider establishing creative request forms , streamlining feedback and approval processes, and taking advantage of integrations that might make your designers’ lives easier.

Example: If your brand is fun and approachable, make sure that shows in your creative efforts. Create designs and CTAs that spark joy, offer entertainment, and alleviate the pressure in choosing a partner.

6. Operationalize your marketing plan

Turn your plan into action by making goals, deliverables, and timelines clear for every stakeholder—so teams stay accountable for getting work done. The best way to do this is by centralizing all the details of your marketing plan in one platform , so teams can access the information they need and connect campaign work back to company goals.  

With the right work management tool , you can: 

Set goals for every marketing activity, and connect campaign work to overarching marketing and business objectives so teams focus on revenue-driving projects. 

Centralize deliverables for your entire marketing plan in one project or portfolio .

Mark major milestones and visualize your plan as a timeline, Gantt chart, calendar, list, or Kanban board—without doing any extra work. 

Quickly loop in stakeholders with status updates so they’re always up to date on progress. This is extremely important if you have a global team to ensure efforts aren’t being duplicated. 

Use automations to seamlessly hand off work between teams, streamlining processes like content creation and reviews. 

Create dashboards to report on work and make sure projects are properly staffed , so campaigns stay on track. 

With everything housed in one spot, you can easily visualize the status of your entire marketing plan and keep work on track. Building an effective marketing plan is one thing, but how you operationalize it can be your secret to standout marketing.

Example: If your strategy focuses on increasing page views, connect all campaign work to an overarching OKR—like “we will double page views as measured by the amount of organic traffic on our blog.” By making that goal visible to all stakeholders, you help teams prioritize the right work. 

See marketing planning in action

With Asana, marketing teams can connect work, standardize processes, and automate workflows—all in one place.

7. Measure performance

Nearly three in four CMOs use revenue growth to measure success, so it’s no surprise that measuring performance is necessary. You established your key metrics in step two, and now it’s time to track and report on them in step eight.

Periodically measure your marketing efforts to find areas of improvement so you can optimize in real-time. There are always lessons to be learned when looking at data. You can discover trends, detect which marketing initiatives performed well, and course-correct what isn’t performing well. And when your plan is complete, you can apply these learnings to your next initiative for improved results. 

Example: Say you discover that long-form content is consistently bringing in 400% more page views than short-form content. As a result, you’ll want to focus on producing more long-form content in your next marketing plan.

Marketing plan examples from world-class teams

The best brands in the world bring their marketing plans to life every day. If you’re looking for inspiration, check out these examples from successful marketing teams.

Autodesk grows site traffic 30% three years in a row

When the Autodesk team launched Redshift, it was initially a small business blog. The editorial team executed a successful marketing plan to expand it into a premier owned-media site, making it a destination for stories and videos about the future of making. 

The team scaled content production to support seven additional languages. By standardizing their content production workflow and centralizing all content conversations in one place, the editorial team now publishes 2X more content monthly. Read the case study to learn more about how Autodesk runs a well-oiled content machine.

Sony Music boosts creative production capacity by 4X

In recent years the music industry has gone through a pivotal transition—shifting from album sales to a streaming business model. For marketing and creative teams at Sony Music, that meant adopting an “always on” campaign plan. 

The team successfully executed this campaign plan by centralizing creative production and approvals in one project. By standardizing processes, the team reduced campaign production time by 75%. Read the case study to learn more about how Sony Music successfully scaled their creative production process.

Trinny London perfects new customer acquisition 

In consumer industries, social media is crucial for building a community of people who feel an affinity with the brand—and Trinny London is no exception. As such, it was imperative that Trinny London’s ad spend was targeted to the correct audience. Using a work management tool, Trinny London was able to nail the process of creating, testing, and implementing ads on multiple social channels.

With the help of a centralized tool, Trinny London improved its ad spend and drove more likes and subscriptions on its YouTube page. Read the case study to learn more about how Trinny London capitalized on paid advertising and social media. 

Turn your marketing plan into marketing success 

A great marketing plan promotes clarity and accountability across teams—so every stakeholder knows what they’re responsible for, by when. Reading this article is the first step to achieving better team alignment, so you can ensure every marketing campaign contributes to your company’s bottom line. 

Use a free marketing plan template to get started

Once you’ve created your marketing strategy and are ready to operationalize your marketing plan, get started with one of our marketing templates . 

Our marketing templates can help you manage and track every aspect of your marketing plan, from creative requests to approval workflows. Centralize your entire marketing plan in one place, customize the roadmap, assign tasks, and build a timeline or calendar. 

Once you’ve operationalized your entire marketing plan with one of our templates, share it with your stakeholders so everyone can work together in the same tool. Your entire team will feel connected to the marketing plan, know what to prioritize, and see how their work contributes to your project objectives . Choose the best marketing template for your team:

Marketing project plan template

Marketing campaign plan template

Product marketing launch template

Editorial calendar template

Agency collaboration template

Creative requests template

Event planning template

GTM strategy template

Still have questions? We have answers. 

What is a marketing plan.

A marketing plan is a detailed roadmap that outlines the different strategies your team will use to achieve organizational objectives. Rather than focusing solely on the end goal, a marketing plan maps every step you need to reach your destination—whether that’s driving pipeline for sales, nurturing your existing customer base, or something in-between. 

As a marketing leader, you know there’s never a shortage of great campaign and project ideas. A marketing plan gives you a framework to effectively prioritize work that aligns to overarching business goals—and then get that work done. Some elements of marketing plans include:

Current business plan

Mission statement  

Business goals

Target customers  

Competitive analysis 

Current marketing mix

Key performance indicators (KPIs)

Marketing budget  

What is the purpose of a marketing plan?

The purpose of a marketing plan is to grow your company’s consumer base and strengthen your brand, while aligning with your organization’s mission and vision . The plan should analyze the competitive landscape and industry trends, offer actionable insights to help you gain a competitive advantage, and document each step of your strategy—so you can see how your campaigns work together to drive overarching business goals. 

What is the difference between a marketing plan and a marketing strategy? 

A marketing plan contains many marketing strategies across different channels. In that way, marketing strategies contribute to your overall marketing plan, working together to reach your company’s overarching business goals.

For example, imagine you’re about to launch a new software product and the goal of your marketing plan is to drive downloads. Your marketing plan could include marketing strategies like creating top-of-funnel blog content and launching a social media campaign. 

What are different types of marketing plans? 

Depending on what you’re trying to accomplish, what your timeline is, or which facet of marketing you’re driving, you’ll need to create a different type of marketing plan. Some different types of marketing plans include, but aren’t limited to:

General marketing plan: A general marketing plan is typically an annual or quarterly marketing plan that details the overarching marketing strategies for the period. This type of marketing plan outlines marketing goals, the company’s mission, buyer personas, unique selling propositions, and more. A general marketing plan lays the foundation for other, more specific marketing plans that an organization may employ. 

Product launch marketing plan: A product launch marketing plan is a step-by-step plan for marketing a new product or expanding into a new market. It helps you build awareness and interest by targeting the right audience, with the right messaging, in the right timeframe—so potential customers are ready to buy your new offering right away. Nailing your product launch marketing plan can reinforce your overall brand and fast-track sales. For a step-by-step framework to organize all the moving pieces of a launch, check out our product marketing launch template .

Paid marketing plan: This plan includes all the paid strategies in your marketing plan, like pay-per-click, paid social media advertising, native advertising, and display advertising. It’s especially important to do audience research prior to launching your paid marketing plan to ensure you’re maximizing ROI. Consult with content strategists to ensure your ads align with your buyer personas so you know you’re showing ads to the right people. 

Content marketing plan: A content marketing plan outlines the different content strategies and campaigns you’ll use to promote your product or service. When putting together a content marketing plan, start by identifying your audience. Then use market research tools to get the best insights into what topics your target audience is most interested in.

SEO marketing plan: Your SEO marketing plan should work directly alongside your content marketing plan as you chart content that’s designed to rank in search results. While your content marketing plan should include all types of content, your SEO marketing plan will cover the top-of-funnel content that drives new users to your site. Planning search engine-friendly content is only one step in your SEO marketing plan. You’ll also need to include link-building and technical aspects in order to ensure your site and content are as optimized as possible.

Social media marketing plan: This plan will highlight the marketing strategies you plan to accomplish on social media. Like in any general or digital marketing plan , your social media strategy should identify your ideal customer base and determine how they engage on different social media platforms. From there, you can cater your social media content to your target audience.  

Related resources

How Asana uses work management for smoother creative production

Build a marketing operations strategy in 4 steps

How Asana uses work management for more impactful campaigns

Marketing vs. advertising: What’s the difference?

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How To Create an Effective Marketing Plan for Your Business

Behind every successful company is a well-designed marketing plan.

What is a marketing plan?

A marketing plan is a strategy a business develops and implements to sell products or services. The marketing plan defines the target audience and how to reach it best, sets goals, establishes the price for products and services, outlines tactics, and shows how the company will measure its marketing efforts.

Even though marketing plans don’t always produce immediate results, they are still a crucial component of a business plan and are worth considering.

A well-designed and effective marketing plan can reveal opportunities for a business. This can be through creating new audience segments, a change in pricing strategy, or differentiation from the competition .

The right marketing plan can help your business reach new heights.

A typical marketing plan includes:

• A summary of your advertising and marketing goals
• The current state of your business’s marketing
• A timeline for completing the tasks within your strategy
• KPIs (key performance indicators) you will track
• An overview of your target market and customers’ needs
• The methodology you’re using to evaluate the strategy’s performance

Why does your business need a marketing plan?

Often, a marketing plan is a missing link between business strategy  and marketing execution.

If you feel that you are trying many different things on an ad hoc basis without knowing which ones are working, then it is clear that you need a plan.

Here are some of the benefits of creating a marketing plan for your small business:

• Understanding:  A thorough analysis of current market conditions and  where your company stands can help you identify your company’s strengths and weaknesses and potential new markets.
• Focus and Alignment:  It is easy to lose your sense of direction without a plan. A marketing plan ensures your marketing goals are aligned with your business’s mission, vision, and goals . A marketing plan keeps you motivated and on track so you don’t get sidetracked.
• Coordination:  A working document of your marketing strategy facilitates collaboration between management, the marketing team, and the entire company. You can facilitate team collaboration with a tool like Canva Docs .
• Informed decisions: Planning can prevent you from making rash decisions if difficult circumstances arise.
• Max Value:  A cohesive marketing plan amplifies the value of every campaign.

How to create a marketing plan

Detailed marketing plans outline the  strategies  and specific actions your marketing team will take to reach your marketing goals.

If you created a business plan , you probably already have a section on marketing in that plan. But that section will be a high-level summary. You’ll need to expand it to create an effective marketing plan.

The following tips are starting points and best practices that will guide you in creating a comprehensive and effective marketing plan for your small business:

1. Start with an executive summary

The executive summary usually appears at the beginning of your marketing plan. It summarizes your business and the key takeaways from your marketing strategy. It should also outline your marketing objectives and demonstrate how campaigns are tied together.

An executive summary should also provide a quick overview of your company. Here, readers are introduced to the company’s objectives, marketing successes, and plans for the future.

A typical executive summary would include the following:

• Simplified marketing goals
• Milestones/achievements of the company
• Future projects or plans
• Relevant facts about your brand

Executive summaries are meant to pique interest in your marketing plan and excite people to read it.

Lastly, your summary helps set the tone for your marketing plan. Think carefully and select the tone that best reflects your brand.

2. State your mission, vision, and values

Reviewing your company’s values, vision, and mission before starting marketing is a good idea. Your marketing plan becomes more meaningful when you put all the information in perspective.

In short, this section should answer why you do what you do.

This section aims to inform anyone who reads your marketing plan about your company’s overall goal. This will enable them to understand your marketing goals, activities, and future objectives.

3. Identify your target market

To write an effective marketing plan, you must first identify and understand your niche. Make sure you know the specific demographic you are aiming to reach.

This will help you pinpoint and nail your marketing from the get-go if you know your best customers. You will waste a lot less time and money and convert more leads by targeting your advertising campaigns and using the right messaging ,

A buyer  persona  represents your ideal customer .

Including information about your buyer personas, such as age, gender, and income, is helpful. Don’t forget to include behavioral and psychographic data, such as pain points and goals.

Ultimately, you’re trying to answer the following questions: What motivates  your audience? What problems do they have that your product or service can solve?

If your company already has buyer personas, this step might mean you need to refine them.

Some businesses might have several types of target customers. As such, it is typical to create more than one buyer persona.

Ultimately, when you outline your buyer personas, you can segment your marketing campaigns properly and create marketing materials that are more likely to influence and resonate with them.

All this knowledge will help you create a compelling positioning statement , a unique selling proposition , and a  strong brand .

You can outline the traits of your ideal customer by including the following:

The more you know about your customer, the more capable you are of giving them the best experience.

4. Research your competitors

Whatever your product or service, there is always competition for your target market.

It is rare for small business owners to  study their competitors  in depth or to identify companies outside their industry that have just as much ability to attract customers.

You can devise strategies by understanding your competitors’ competitive advantages and how they might respond to your offerings.

By identifying competitors, you can differentiate your business by providing consumers with what your competitors may lack.

As part of your market research, you can also conduct a SWOT analysis of your competitors . Learn what they are doing, what works for them, and how you can improve.

Consider looking into the following aspects when researching your competitors:

• Leaders and marketers at their company
• Financials and growth of the company
• Products or services they are best known for
• Social media marketing strategy
• Check their top-performing blog posts

5. Establish accurate benchmarks and metrics

You can’t plan for your business’s future if you don’t know where it stands today. Increasing R.O.I. (return on investment) is impossible unless you know your goal.

Having baselines will allow you to monitor your progress. This will also allow you to analyze what worked and what didn’t to build a more robust strategy.

Determine which key performance indicators (KPIs) you will use to track and measure each marketing campaign element.

The indicators will assist you in communicating your progress to your business partners or investors. They will also aid you in determining whether or not your marketing efforts are yielding the desired results.

6. Determine your marketing goals

Marketing goals drive your marketing plan. They are the highest level of your strategic thinking . Ideally, you establish these goals after identifying problems and opportunities.

In general, these objectives will have a financial or communication focus and may include the following:

• Maximizing sales revenue or volume
• Lead generation
• Improving customer satisfaction
• Raising  brand awareness
• Transforming customer perceptions
• Increasing  customer retention

Clearly defining your goals will help you measure them effectively. That said, all of your marketing objectives should meet the following SMART criteria:

Be clear about what you want to accomplish. It is essential to clearly define the goal to ensure everyone is on the same page.

A quantifiable objective makes it easy for you to measure your progress. Decide what data will be used to measure the goal and how it will be collected.

It is essential to keep your goals realistic to remain motivated to achieve them. Setting lofty goals is fine, but you should break them down into smaller chunks to make them more manageable.

Goals must be aligned with the company’s mission—set goals for a purpose, not just to accomplish something. When determining whether a goal is relevant, deciding on the critical benefit to the organization is crucial.

Each goal should have a deadline. There isn’t much point in setting a goal without a deadline. How can you assess whether something was a success or failure? This is why S.M.A.R.T. goals include a due date. Although this doesn’t mean all the work is done, you can evaluate the endeavor and set new goals.

7. Identify your marketing channels and choose your marketing tactics

With more  marketing channels , selecting the best one for your business can be challenging.

Study all of your marketing options, including traditional and digital methods . The more you know about these tactics, the easier it will be to choose the ones most suitable for your business and to build effective marketing funnels .

Among the most popular digital marketing channels are:

Search engines

Nearly half of all online shoppers begin their research with a search engine. Including link-building outreach and optimizing for local SEO   in your marketing plan will enable you to reach people when they’re actively searching for your products and services.

Social media

90% of social media users have communicated with a brand due to their social media presence, and 53.6% of the population uses social media. Every type of consumer is on some  social media platform, whether it’s Facebook, Twitter, or LinkedIn, so social media is essential to a business’s marketing strategy.

It may seem overwhelming to consider all the possibilities but take the time to concentrate on the sites that will generate the most significant benefit for your business.

Email marketing remains an effective and popular choice for small businesses. Companies can use email marketing techniques in many ways, including newsletters, promotional campaigns, and transactional emails.

Consumer behavior has changed due to the popularity of smartphones and tablets. Because people carry these devices with them almost wherever they go, companies seek to implement marketing strategies to reach their customers through their mobile devices .

Many businesses are trying to figure out how to make contextually relevant ads appear when people watch or read content on their devices. Contextual targeting helps companies make ads more relevant, increasing response rates and ad recall.

Having a well-rounded marketing mix is essential, giving yourself plenty of time for these channels to pay off and reach critical mass and leaving room for trial and error.

Algorithms primarily power digital marketing. Algorithms may help businesses provide personalized experiences to users, but any algorithm changes can quickly render marketing plans useless.

An eCommerce business must have a diverse media strategy to survive in this highly dynamic market. By driving traffic through SEO , email, and media coverage, we’re less vulnerable to a single tech platform unfavorably changing its algorithm.

Some of these channels and tactics will be challenging for you to execute without some expert help. For example, suppose you’re starting a business in the United Kingdom. In that case, you might look at United Kingdom marketing agencies that can help you define proper tactics for channels where you have little or no experience. Similarly, you’ll want to identify agencies in the U.S. (including those that specialize in the channels you care most about) if you’re building a marketing plan for the U.S. market.

8. Set your budget

A marketing budget describes how much money the business has allotted to the marketing team to pursue the initiatives and goals they have listed and identified.

When you draft the plan and evaluate your course of action, note the estimated cost, assets, and time required to achieve the stated goals; this will help when it comes time to set the actual budget.

Additionally, setting a marketing budget will ensure you don’t lose sight of the financial aspect of things during execution and implementation.

Even if your marketing team uses many free channels and platforms, preparing for “hidden” costs is best.

Depending on how many individual expenses you have, it might make sense to itemize this budget based on the specific things you intend to pay for.

Here are some examples of marketing expenses:

• Outsourcing  marketing costs to a marketing agency or other provider
• Application software for marketing
• Paid promotions
• Events (the ones that you will host and attend)

9. Establish guidelines for tracking and reporting

It would be best to conclude your marketing plan by explaining how you plan to track or measure your results. Standardizing tracking results across your team will save you time and frustration in the long run.

In this section, you can go as in-depth as you like. However, here is a minimum set of guidelines for tracking results you can start working with:

• What you are tracking
• How you are tracking
• How often you are tracking

Marketing plans require a lot of effort. To create an effective strategy, you must dig deep into your target market’s competitive research, audience data, and research channels.

Remembering that marketing plans are not set in stone is also important. As your business grows and evolves, so should your marketing plan.

But if you have the fundamentals down, you are more likely to achieve your business goals if you create an effective marketing plan.

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• How to Write a Strategic Marketing Plan (With Free…

How to Write a Strategic Marketing Plan (With Free Templates)

Businesses come in two forms: companies starting with a marketing plan and companies that languish without growth or progress for months or years.

A strategic marketing plan is a decisive, detailed document encompassing a plan to grow the business over time. It might sound like a lot of work, but it's necessary to build a brand.

After all, you wouldn't set out to climb a mountain with nothing but a walking stick, and you wouldn't try to play golf without knowing how to swing a club, so why would you run a business without knowing where to take it?

What Goes into a Strategic Marketing Plan?

A strategic marketing plan is three things.

1. First, it's a set of business goals. These are SMART goals, meaning they're specific, measurable, actionable, relevant, and time-bound. I  go into greater detail on setting clear goals in this post , so I won't dig deep into it here.

Imagine you're planning to drive from Los Angeles to New York City. You have a starting point and an ultimate destination, but you still need to know what route to take and where to stop along the way. Your business objectives are your destination and the stops you make along the way.

2. Second, your strategic marketing plan is your method . This is how you're going to get to your goals. I will spend the bulk of this post talking about it, so read on to learn more. Mostly, it's about itemizing your digital marketing channels, identifying how you plan to use them, and figuring out how they all work together to improve your overall business synergistically.

3. Third, your strategic marketing plan is the KPIs you use to reinforce the first two parts . It's the metrics you identify that form your key performance indicators, and it's how you measure them. How do you know what success means?

Your goals help you define what metrics to track and what levels they should reach using the channels you define in your plan.  It all works together .

Channels and Methods in a Strategic Marketing Plan

As a core part of your strategic marketing strategy, you need to outline the marketing channels you plan to use and how you plan to use them.

Setting your goals here is essential because it helps you identify your target audience. Once you know your target market, you can pinpoint where that audience exists and how you can reach them across various channels.

It doesn't do you any good to advertise on TikTok if none of your potential customers use the app, right?

You can generally divide your marketing channels into specific groups and categories. Each of these categories is broken down into particular channels, and each channel includes what you need to do using that channel, how to do it, and how often you'll be doing it, along with any other relevant information.

1. Paid Marketing Channels

Technically, all marketing activities are paid marketing. You decide between paying with your time or paying with your money.

For this section, though, think about the channels you use by fueling them with money.

• Google search ads.
• Google display ads.
• Facebook display ads.
• Facebook boosted posts.
• Twitter boosted tweets.
• YouTube video ads.
• Twitch video ads.
• Ads on other social networks.
• Ads on non-social advertising platforms.

Paid marketing is generally where a large portion of your marketing budget is going to go, so you need to be able to spend extra time on these. It would be best if you were careful with picking the KPIs you measure as well.

2. Social Marketing Channels

There are a ton of social networks out there, and they're all free to sign up, post organically, and interact with your community.

• Facebook , organic feeds, business pages, groups, and events.
• YouTube , both for longer videos and for shorts.
• Instagram , primarily for photos and videos.
• TikTok , for that added dose of micro-video marketing.
• Twitter , which is still one of the best customer service networks despite imploding.
• Reddit , which ties in with content marketing and social marketing.
• Tumblr  is experiencing a resurgence due to the aforementioned Twitter implosion.
• LinkedIn , which can still be used for marketing in specific markets.
• Pinterest , another heavily visual network specializing in certain markets.
• WhatsApp  is one of the most extensive non-US-centric networks.

This selection is a very US-centric list, and it still just scratches the surface. But this is critical: you don't need to pick all of them.

In fact, the more you try to do at once, the less likely you are to pull off any of them effectively.

I recommend picking at most 3-4 of the networks most heavily used by your target audience and starting there. Once you've established patterns, habits, demographics, content pipelines, and practical strategies on those networks, you can expand into others for added reach.

3. Content Marketing Channels

Content marketing is the foundation of other kinds of marketing because all effective marketing relies, to some extent, on the content you produce. But, more than just "the content of the ads you run," content marketing requires you to create long-form blog posts, eBooks, videos, podcasts, and other media, to post for free on your website and around the web.

Content marketing requires a keen knowledge of SEO and how Google's search engine algorithms work. Your content plan also requires investment in content production, which often means hiring teams or gathering freelancers to do the work.

We create blog content that converts - not just for ourselves, but for our clients, too.

We pick blog topics like hedge funds pick stocks. Then, we create articles that are 10x better to earn the top spot.

Content marketing has two ingredients - content and marketing. We've earned our black belts in both.

That's paid work, of course.

Content marketing can also include your email marketing channels as well. You write content for your blog and share it across the web on social media.

You gather sign-ups for your newsletter and spread your news and content links in those regular email digests.

This also overlaps with paid marketing in the form of sponsored content , where you pay for your content to be published on other sites, often those with more exposure to your niche than you would have on your own.

4. Partnership Marketing Channels

Partnership marketing can include marketing channels where you create the content and marketing channels where you don't.

Channels, where you create the content, include things like guest posting . Guest posting is your content published on other sites because of a partnership or agreement you make with those other sites. Of course, if you pay money for it, it goes right back up into paid advertising. See how it all muddles together?

On the other hand, channels where you  don't  create the content include things like:

• Affiliate marketing , where you offer monetized links to anyone who is a content creator and wants to promote your content through their preexisting channels.
• Referral marketing , where you allow your customers to earn rewards, points, or money for promoting you to others they know.
• White label reselling , where you offer a version of your product with the serial numbers filed off for someone else to slap their brand sticker on and sell on their own, with you getting a cut.

Which (if any of these) are effective for  you  depends on  your  business, your audience, and your marketing plan. Your analysis of the niche and industry will help you determine whether or not it's worth pursuing any of them.

5. Putting It All Together

As you can see, there's a significant amount of overlap between all of these channels.

Every channel can work, but they all work better together than they do apart. Small businesses that try to create "the social media team," "the blog team," and "the SEO team" are generally doomed to have disjointed marketing and inconsistent content. Instead, you need teams that work together as one whole, overarching marketing team .

Experimentation  is key.

Part of your strategic marketing plan should be identifying which channels are most important and focusing on them first and foremost. Then, develop a roadmap of which channels to expand into (and when) when those metrics reach specific milestones. There's always going to be some flexibility here, but you need to be able to handle what's on your plate before you take on more.

Other Elements of a Strategic Marketing Plan

Of course, plenty goes into a strategic marketing strategy that isn't part of the marketing channels section.

Let's run down what else you need.

• Goals . I already mentioned this above, so head over to this link to learn more about setting marketing goals for your business.
• A SWOT analysis. SWOT is a two-part, two-axis analysis of the Strengths and Weaknesses of your brand and the Opportunities and Threats of your position in the industry. Knowing these helps you identify where you can leverage your marketing efforts for the best effect and what you need to do to defend yourself against the competition edging in on your territory.
• Executive Summary, Mission Statement, Values, and Vision. This is all high-level introductory content, meant not necessarily for you but for the people in your management team who work with you to implement the strategic marketing strategy. It's a bird's-eye level overview of what your company is, what you're trying to do, and the driving forces behind you.
• Market Analysis. A specific itemized list of competitors, new and old. This can tie in with your SWOT analysis, or it can be its own set of information. You want some level of awareness of  what the competition is doing  and who they are, kept in one place for easy reference later.
• Audience Information and Buyer Personas. This is information about who your audience is , who your ideal customers are, where to find them, what they like, what they dislike, and the value of reaching them. It's all very standard stuff for marketing, and I've written extensively on the subject.
• Budgets. Money makes the world go-'round, and that's more true than ever in the realm of marketing. Whether you're bootstrapping yourself with growth hacks or you're leveraging venture funding to saturate a market, you have a finite amount of money, and you need to know where to spend it for the best effect.

All of this is put together into one comprehensive living document that grows, changes and is edited as information in it needs to change.

How to Set Your Marketing Budget

Budgeting your plan is an essential part of making sure that your plan is successful.

The most popular business promotion strategies are organic marketing, advertising, and partnerships.

Each has its unique advantages and disadvantages. Organic marketing is a cost-effective way to increase brand awareness and reach new customers. Advertising can be a powerful tool for reaching specific audiences and creating urgency around products or services. Partnerships leverage each other's networks and resources to promote both brands.

Let's break these down in more detail to help you determine your budget for each:

• Organic marketing is a great way to build trust with potential customers by providing helpful content while creating an organic search presence. Organic marketing involves content creation , social media, search engine optimization (SEO), and influencer marketing. These activities build relationships with customers and leads without requiring additional investments in advertising or partners. Organic marketing takes time and effort but can pay off in the long run. For this reason, I wouldn't recommend that newly established companies invest all of their marketing dollars into organic marketing strategies. Some of these don't pay off for months or years, and it's important to start building traction in parallel with some of the other marketing methods.
• Advertising is a more targeted approach that helps businesses reach their target audiences quickly and more effectively than organic marketing. You can focus ad campaigns on specific demographics, regions, interests, or products. With this type of campaign, businesses can ensure their message reaches the right people at the right time. It's essential to track the effectiveness of your ad campaigns to ensure that you're getting the most out of your budget. Ads are effective at generating sales immediately, and you'll know pretty quickly if they aren't working. I think it's a good idea to invest in ads and slowly taper off by investing into other organic marketing strategies as your company grows.
• Partnerships involve two companies working together to promote each other's brands, whether affiliate, referral, whitelabel, collaborations, private label, and so on. These collaborations are great for leveraging each other's networks and resources to gain exposure to new customers and drive traffic. This strategy can benefit both companies if they target similar audiences and have complementary products or services. However, it's necessary to ensure that both parties get something out of the partnership to remain mutually beneficial.

Organic marketing, advertising, and partnerships are all valuable tools for any business. Each has its benefits, but finding the right balance between them is necessary when developing your marketing strategy. The combination will depend on your target market, budget, and goals. Ultimately, maximizing your return on investment (ROI) is the goal.

Strategic Marketing Plan Templates and Examples

It's one thing to give you a bunch of theories and tell you to have fun, but it's another to give you tangible examples of what you can put together.

Here are a bunch of examples and marketing plan templates from around the web.

• Ten Templates from Visme.co . This post, in addition to running down through all the elements of a strategic marketing plan, also includes ten templates you can use to get started. The templates are based on a core concept, like the kind of business (restaurant, real estate ) or the kind of marketing (content, social), but they can give you a great idea of what you should be putting together for yourself.
• A Plan and Template from Vital . There's only one template here, but it's one of the more comprehensive examples I've seen, and the article that accompanies it is fantastic.
• Mayple's Marketing Plan Spreadsheet . This is a great example of how you don't actually need all of the wild graphical design and typography that some of these plans use in their templates. It's fine to work on that aspect, but making your plan look good doesn't have nearly as much of a tangible benefit as making it function properly.
• HubSpot's Templates . It's HubSpot. If you don't already trust their expertise, I don't know what to tell you. Their templates range from basic to advanced, so there's something in there for everyone, though you may have to find related posts to dig into deeper templates and guidelines for some of the strategies they mention.

Do you have a favorite example or template of a strategic marketing strategy you've used? Have you put together something you're proud of or consider impressive? Feel free to let me know; I'd love to see it!

James Parsons is the founder and CEO of Content Powered, a premier content marketing agency that leverages nearly two decades of his experience in content marketing to drive business growth. Renowned for founding and scaling multi-million dollar eCommerce businesses through strategic content marketing, James has become a trusted voice in the industry, sharing his insights in Search Engine Watch, Search Engine Journal, Forbes, Entrepreneur, Inc, and other leading publications. His background encompasses key roles across various agencies, contributing to the content strategies of major brands like eBay and Expedia. James's expertise spans SEO, conversion rate optimization, and effective content strategies, making him a pivotal figure in the industry.

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The Ultimate Guide to Marketing Strategies & How to Improve Your Digital Presence

Discover how to create a successful marketing strategy for your business to seize growth opportunities and boost revenue.

FREE MARKETING PLAN TEMPLATE

Outline your company's marketing strategy in one simple, coherent plan.

Am I right in assuming that a major part of your marketing strategy today is digital? Probably.

Consumers and businesses alike are almost always online and on the go – and you want to be able to reach them and observe their behavior and where they spend their time.

But when you're growing a business, this ever-changing digital landscape can quickly become an overwhelming one. With a number of other responsibilities and tasks that you need to do, how can you also efficiently create, fine-tune, and maintain an agile digital marketing strategy?

I've put together this guide about marketing strategies to help you improve your digital presence and grow better.

What Is a Marketing Strategy?

What Is a Digital Marketing Strategy

What Is a Digital Marketing Campaign?

Create a Digital Marketing Strategy

Types of Digital Marketing Strategies

Digital Marketing Campaign Examples

What is a marketing strategy.

A marketing strategy is a plan for reaching a specific marketing-related goal (or goals) in a focused and achievable way. It takes into consideration what your business is currently doing well and what you're missing in regards to the objective you set, then developing tactics to help you meet your goal.

If you run a small business, I get that you may not know how to jumpstart your strategy. Thankfully, this digital marketing strategy template will help you get there with its actionable tips and templates to set you up for success. And did I mention that it’s free?

Now, back to the topic at hand: are you confused about the difference between a marketing strategy and marketing tactics? I’ll cover that below.

Digital Marketing For Small Business

Everything you need to know to get started with digital marketing. You'll learn about:

• Content Marketing
• Marketing Analytics

You're all set!

Click this link to access this resource at any time.

Strategy vs. Tactic

The difference between a strategy and a tactic lies in their scope, level of detail, and time frame. A strategy is a high-level plan that guides your direction and long-term goals and how you plan on accomplishing them. Tactics, however, are specific actions and methods used to implement your strategy and achieve short-term objectives.

You can think about it like this: strategy is planning, and tactic is doing. Having a strategy without ways to act on it (tactics) is daydreaming, and taking actions with no common goal or plan (strategy) wastes your time.

Let's dive a bit deeper into the differences between the two.

Characteristics of a Strategy

Marketing or not, there are three parts to any strategy :

• A diagnosis of your challenge
• A guiding policy for dealing with the challenge
• A set of targeted actions that are necessary to accomplish the policy

Depending on the scale of your business, your marketing strategy may include several moving parts, each with different goals. With that said, working on your strategy can become daunting at times.

So, if you're ever feeling overwhelmed about your marketing strategy, I recommend referring to these three steps to keep you focused on achieving your objectives.

Characteristics of a Tactic

While strategies provide a framework for your overall vision, tactics determine the specific steps taken to execute that vision.

A good tactic should:

• Be specific, actionable, and measurable
• Align with the overall strategy
• Have a relatively short time frame

Depending on your marketing strategy, your tactics may include email marketing campaigns, publishing a blog , or organizing an event.

Now, let's look at digital marketing strategy.

What is digital marketing strategy?

A digital marketing strategy is a plan for using online channels to establish an internet presence and achieve specific marketing objectives. These channels can include organic search, social media, paid ads, and other web-based mediums such as your website. Ultimately, the goal is to boost your business’s visibility and attract new customers.

A strong digital marketing strategy helps your business achieve specific digital goals through carefully selected mediums. Similar to marketing strategies versus marketing tactics , “digital marketing strategy” and “digital marketing campaign” are also often used interchangeably. How do they differ?

I'll discuss that in the following sections.

What is a digital marketing campaign?

Digital marketing campaigns are the building blocks and actions within your digital marketing strategy that move you toward a specific end goal.

For instance, if the overarching goal of my digital marketing strategy is to generate more leads through social media, I might run a digital marketing campaign on X (formerly Twitter.) I'd share some of my business's best-performing gated content on the platform to generate more leads through the channel.

Let's tie it all together to help you create a digital marketing strategy you execute with your digital marketing campaigns.

How to Create a Digital Marketing Strategy

1. build your buyer personas..

For any marketing strategy – digital or not – you need to know who you're marketing to. The best digital marketing strategies are built upon detailed buyer personas ; creating them is your first step.

Featured Resource: Organize your audience segments and strengthen your marketing with these templates to build your buyer personas . They'll help you organize your insights and have a clear visualization of your target audience.

Buyer personas represent your ideal customer(s) and can be created by researching, surveying, and interviewing your business's target audience.

I have to note that it’s important that the information you gather is based on real data whenever possible. Making assumptions about your audience can cause your marketing strategy to go wrong.

Buyer personas are especially helpful if you have a niche audience. For example, I run Breaking the Blueprint , a HubSpot Blog column for minority business owners and entrepreneurs — a more specific group than the general HubSpot audience.

I could publish content based on what I think they might look for and benefit from, but I’m much more effective, impactful, and helpful if I dig deep and uncover their specific interests, needs, and challenges.

To get a well-rounded picture of your persona, your research pool should include customers, prospects, and people outside your contacts database who align with your target audience.

But what information should you gather for your buyer persona(s) to inform your digital marketing strategy?

That depends on your business — it‘s likely to vary by whether you’re B2B or B2C or sell a high-cost or low-cost product.

I’ve outlined some starting points that you can fine-tune and tailor to your particular business:

Quantitative and Demographic Information

• Location: Use web analytics tools to easily identify what location your website traffic is coming from.
• Age: Depending on your business, this may or may not be relevant information. But if it is, it's best to gather this data by identifying trends in your existing prospect and contact database .
• Income: If relevant, I recommend gathering sensitive information like personal income through persona research interviews, as people might be unwilling to share these details via online forms.
• Job Title: You can get a rough idea of this from your existing customer base, and it is most relevant for B2B companies.

Qualitative and Psychographic Information

• Goals: Depending on what challenge your product or service solves, you may already have a good idea of the goals of your buyer persona. Cement your assumptions by speaking to real customers and internal sales and customer service reps.
• Challenges: Speak to customers, sales and customer service reps, and any other customer-facing employees to get an idea of the common challenges your audience members face.
• Hobbies/Interests: Ask customers and those who align with your target audience about their hobbies and interests. For example, if you‘re a fashion brand, it’s helpful to know if large segments of your audience are also interested in fitness and well-being to inform future content and partnerships.
• Priorities: Talk to customers and target audience members to find out what‘s most important to them in relation to your business. For example, you’re a B2B software company, knowing your audience values customer support over a competitive price point is very valuable information.

By combining all of these details, you'll be able to create buyer personas that are accurate and highly valuable for your business.

2. Identify your goals and the digital marketing tools you'll need.

Your marketing goals should always be tied back to the fundamental goals of your business.

For example, if my business‘s goal is to increase online revenue by 20%, my marketing team’s goal might be to generate 50% more leads via the website than the previous year to contribute to that success.

Download this Template

Whatever your overarching digital marketing goal is, you must be able to measure the success of your strategy along the way with the right digital marketing tools.

For instance, HubSpot's Reporting Dashboard brings all of your marketing and sales data into one place, so you can quickly determine what works and what doesn't to improve your strategy for the future. My favorite feature is that you can customize your dashboards with the drag-and-drop editor to ensure your reports feature the metrics that matter most.

3. Evaluate your existing digital channels and assets.

When reviewing your existing digital marketing channels and assets to determine what to incorporate in your strategy, it's helpful to first consider the big picture — this will prevent you from feeling overwhelmed or confused.

Gather what you have and categorize each vehicle or asset in a spreadsheet so you have a clear picture of your existing owned, earned, and paid media.

Owned, Earned, Paid Media Framework

To do this effectively, I recommend using the owned, earned, and paid media framework to categorize the digital “vehicles,” assets, or channels you‘re already using and decide what’s a good fit for your strategy.

Owned Media

Owned media refers to the digital assets your brand or company owns, like your website , social media profiles, blog content, or imagery.

Owned channels are what your business has complete control over. The HubSpot Blog is an example of owned media, but this can also include some off-site content you own (e.g. a blog you publish on Medium).

Earned Media

Earned media , also called earned content, is anything written about or created about your business that doesn’t come from paid advertising or sponsorships. It’s published by a third party, like press mentions or media outlet coverage, people sharing your content via their networks, user-generated content, and even word-of-mouth marketing from satisfied customers.

Essentially, earned media is the recognition you receive from these efforts.

Paid media is the opposite of earned media, and it refers to any vehicle or channel you spend money on to catch the attention of your buyer personas.

This includes things like Google Ads, paid social media posts, native advertising (e.g. sponsored posts on other websites), or any other medium through which you pay in exchange for increased visibility.

I’ll go over an example now that I’ve outlined the framework.

Owned, Earned, and Paid Media Framework Example

Say I have an owned piece of content on a landing page on my website that's been created to help me generate leads. I know I want to incorporate different parts of the framework rather than just working with owned, earned, or paid media alone.

To amplify the number of leads the content generates, I ensure it's shareable so my audience can distribute it via their social media profiles. In return, this will increase traffic to my landing page. This is the earned media component.

To support my content's success, I might post about the content on my Facebook page and pay to have it seen by more people in my target audience.

This is how the three parts of the framework can work together, although it's not necessary for success. For instance, if my owned and earned media are already both successful, I might not need to invest in paid methods.

I recommend evaluating what solution will help you best meet your goals and then incorporating those channels into your digital marketing strategy.

Featured Resource: Keep track of your paid media efforts with HubSpot's free Paid Media Template .

Download the Template

4. Audit and plan your owned media campaigns.

At the heart of digital marketing is owned media — and it almost always comes in the form of content. That‘s because nearly every message your brand broadcasts can be classified as content, whether it’s an About Us site page, product descriptions, blog posts , ebooks, infographics, podcasts, or social media posts.

Content helps convert website visitors into leads and customers while improving your brand's online presence. And when this content is search engine optimized (SEO), it can boost your search and organic traffic.

Whatever your digital marketing strategy goal is, you'll want to incorporate owned content. To start, decide what content will help you reach your goals.

Continuing with the example from above, my goal is to generate 50% more leads on my website this year. My ‘About Us’ page is probably useless to my strategy unless it’s somehow been a lead-generation machine in the past.

If you’re feeling stuck, below I’ve outlined a brief process you can follow to work out what owned content you need to meet your digital marketing strategy goals.

Audit your existing content.

I promise marketing audits are significantly less scary than any other type of audit and much simpler.

Just make a list of your existing owned content, then rank each item according to what has previously performed best concerning your current goals.

For example, if your goal is lead generation, rank your content according to which pieces generated the most leads over the last year (such as a blog post, ebook, or site page).

The idea here is to figure out what‘s currently working, and what’s not so that you can set yourself up for success when planning future content.

Identify gaps in your existing content.

Based on your buyer personas, identify any gaps in the content you have.

For example, if you're a math tutoring company and know through research that a major challenge for your personas is finding effective ways to study, create some.

By looking at your content audit, you might discover that ebooks hosted on a certain type of landing page convert really well (better than webinars, for example).

In the case of this math tutoring company, you might make the decision to add an ebook about “how to make studying more effective” to your content creation plans.

Create a content creation plan.

Based on your findings and the gaps you‘ve identified, make a content creation plan outlining the content needed to help you hit your goals.

This should include:

• Promotional channels
• Why you're creating the content
• The priority level of the content

This can be a simple spreadsheet and should include budget information if you plan to outsource the content creation or a time estimate if you’re producing it yourself.

5. Audit and plan your earned media campaigns.

Evaluating your previous earned media against your current goals can help you get an idea of where to focus your time. Look at where your traffic and leads are coming from (if that's your goal) and rank each earned media source from most effective to least effective.

If you use an analytics tool, you’ll likely have an option to filter leads by source. If you’re a HubSpot user, the Sources reports in HubSpot’s Traffic Analytics tool is where you’ll find this information.

Recommended Reading

16 Benefits of Email Marketing Your Marketing Team Must Know

The Ultimate Guide to Email Marketing

30 Brilliant Marketing Email Campaign Examples [+ Template]

12 Email Marketing Trends Marketers Should Know [According to My Inbox]

2. Video Marketing

Video, specifically short-form, is the number one trend companies leverage in their marketing strategy.

Given this, it’s no surprise that the fastest-growing platforms are a video haven, especially TikTok. Of the marketers already using the platform, 56% plan to increase their investments in 2024, making it the platform poised to grow the most this year.

The increase in investment is also because video marketing is more effective than ever. In fact, 96% of video marketers surveyed by Wyzowl reported that video is an important part of their strategy, the highest it’s ever been in nine years.

One of the reasons videos are so effective is because they allow you to communicate with your audience in a more personal way. Plus, short-form video takes less bandwith and effort to create, you can still share a lot of information, and shorter videos align with the fast-paced attention span of many watchers.

By making video an integral part of your digital strategy, you can showcase your brand’s creativity and explore more content formats, such as product demos, explainer videos, expert interviews, customer testimonials, and more.

Online Marketing Benefits of Video Marketing

• Boosts SEO: Since Google includes video content in its search results, implementing video as part of your marketing strategy can improve your search engine visibility. Plus, video content can be optimized with relevant titles, descriptions, and keywords, making it easier for search engines to understand and categorize the content.
• Better Retention: Video is easier to remember than text-based content because it allows you to use storytelling techniques and communicate important messages more effectively. Video has the power to invoke emotions and create a connection with your audience, making it easier for them to consume and remember your content.
• Enhances Reach: Video is highly shareable on social media due to its easily digestible nature. As people share your video content with their own social media networks, it exposes your brand to new audiences.
• The Ultimate Guide to Video Marketing
• The Best Video Marketing Channels to Grow Your Brand
• The Video Marketing Playbook

22 Video Marketing & Advertising Campaigns You'll Actually Enjoy Watching

4. Search Engine Optimization (SEO)

SEO is optimizing your web content, structure, and technical aspects to improve its visibility and ranking on search engine results pages (SERPs). The ultimate goal of SEO is to increase organic, non-paid traffic to your website from search engines like Google and Bing.

If your product pages aren’t earning traffic, SEO is your best bet to get those pages in front of those searching for those products and services. Investing in an on-page SEO strategy is important to ensure your content engages and converts users.

According to our survey, website/blog/SEO is the second-most used channel among marketers, but they say it offers the best ROI. I’m not surprised by this because of my own experience. More often than not, I’m looking to Google to find answers to my questions, and so are my other consumer peers — among all generations, people prefer to find answers to their questions with search engines.

Image Source

And, while social search (which I’ll cover below) continues to gain steam, consumers still find the best answers on search engines.

Not sure how to get started? Download our starter pack below.

Featured Resource: SEO Starter Pack

Download Your Free SEO Pack

Online Marketing Benefits of SEO

• Increases Organic Traffic: Optimizing your digital content for search engines can help you rank higher in search engine results pages (SERPs) for relevant keywords that your audience is using. As your ranking increases, so does your brand’s visibility and your website’s organic traffic.
• Improves User Experience: When it comes to getting higher rankings, optimizing your website for users is just as important as optimizing for search engines. I recommend ensuring that your website is easy to navigate and has a clear information hierarchy so users can quickly find what they are looking for. In doing this, you not only improve the user experience, but you also increase the chances of users staying on your website longer, engaging with your brand, and ultimately, becoming customers.
• Provides Long-Term Benefits: Unlike paid advertising, which requires ongoing investment, optimizing your content for search engines can provide long-term benefits by driving consistent and ongoing organic traffic to your website. Yes, it can take longer to reach your goals, but the payoff includes saving your business money and building an authentic brand reputation.
• The Ultimate Guide to SEO
• How to Create an SEO Strategy & How to Do Keyword Research for SEO

19 SEO Tips Straight From the Mouths of HubSpot's SEO Team

• The SEO Evolution: Expert Insights into the Future Landscape of Search

4. Content Marketing

Content marketing involves creating and sharing valuable, relevant, and consistent content to attract and engage your target audience. Instead of bombarding your audience with ads and promotional messages, content marketing focuses on providing your customers with information that is actually interesting and useful to them.

Ultimately, the goal of content marketing is to build trust, establish thought leadership, and drive profitable customer action. Since buyers view around three to five pieces of content before engaging with a sales rep, content marketing is how you give them what they’re looking for.

Despite also falling victim to the “Is X marketing tactic dead???!??” by a few dissenting voices (some even call it a massive waste of your time !), blogging is one of the most popular forms of content marketing. You might call me biased because I’m a blogger writing about why blogging is important, but you can also trust the 92% of marketers who told us that they’re boosting their investments in blogging in 2024.

It’s a major play for businesses that want to attract customers who are genuinely interested in their products and services. And well-written, well-researched blog posts often answer an urgent need for a potential customer. For instance, HubSpot sells marketing software , and our users are typically marketing professionals who create plans, campaigns, and editorial calendars for their employers.

Recognizing this, Hubspot offers a free blog maker to help you get started on publishing content that resonates with your audience, ensuring you can easily share your knowledge and insights without the technical hassle.

The key is not to blog just because: blog with the intent to solve for the customer. To effectively do so, it’s important to understand your target audience and their pain points . That way, you can write highly targeted content that’s genuinely helpful for readers, especially since consumers say they read 1-4 blog posts per month .

Another trend in the content marketing space is generative AI, and 85% of marketers say it will change how they create content this year. Those who already use it say it helps them create high-quality, better-performing content.

Online Marketing Benefits of Content Marketing

• Boosts Web Traffic: Regularly publishing fresh and relevant blog content can improve your SEO rankings, attracting more organic visitors to your website. Plus, sharing content on your social media pages and other channels can help you stay engaged with your audience while increasing visibility.
• Establishes Experience, Authority and Credibility: Sharing your expertise and insights through blog articles and other content helps establish you and your company as thought leaders in your industry. You can engage with your audience and provide them with useful information that speaks to their pain points, building trust and positioning yourself as a reliable and knowledgeable resource.
• Generates Leads and Conversions: By creating engaging and relevant content, you can attract potential customers interested in your business and move them through the buyer’s journey. You can also convert readers into leads by including CTAs that encourage readers to take action, such as subscribing to a newsletter or registering for a free trial.
• Why Blog? The Benefits of Blogging for Business and Marketing
• How to Create a Successful Blog Strategy: A Step-by-Step Guide
• Blog SEO: How to Search Engine Optimize Your Blog Content
• Blogging Mistakes to Avoid According to HubSpot Bloggers
• How to Fit AI Into Your Content Marketing Strategy [+ Its Biggest Pitfalls], According to Jasper's Head of Enterprise Marketing

5. Paid Advertising

An organic content marketing strategy is only a portion of the story. It’s just as important to implement non-organic plays, such as paid advertising. Not only will this help you drive more brand awareness, it will also help you reach audiences who can’t find your business organically yet.

I recommend paid advertising if you’re still growing your blog or business and not getting as much traffic as you want. There are a few types of advertising you can consider adding to your digital strategy:

• Social Media Advertising
• Pay-Per-Click (PPC)
• Online Advertising

Nearly every platform has an option for you to advertise — either through a display network (such as Google’s ) or through its built-in ad system (such as Instagram’s, Facebook’s, and LinkedIn’s self-serve advertising portal).

Here’s one example of an ad on LinkedIn :

Online Marketing Benefits of Paid Advertising

• Targeted Campaigns: Platforms like Google, Facebook, and Instagram enable you to target your ads to specific audiences based on their demographics, interests, behaviors, and more. This helps ensure that your ads are seen by the right people who are more likely to be interested in your products or services.
• Measurable Results: No matter which platform you advertise on, you’ll be able to track the success of your ad campaigns by analyzing performance metrics such as impressions, clicks, and conversions. By analyzing this data, you can identify which ads and targeting strategies are most effective and make informed decisions to improve future campaigns.
• Flexibility: Paid advertising gives you the option to adjust your campaigns, targeting options, and budget based on your marketing goals and audience preferences. This can help you stay agile and responsive in the fast-moving digital marketing landscape and ensure that you are getting the most from your advertising budget.

6. Social Media Marketing

Social media marketing is another way to generate brand awareness online and boost your digital strategy. It involves creating and sharing content on social media platforms, such as Facebook, Instagram, Twitter, and others, to attract attention, drive website traffic, and generate leads.

Social media marketing is also great for building communities around your brand. You can speak directly to your audience, engage with followers through comments and messages, and have discussions to connect with them on a more personal level. The stronger your relationship with your audience, the more loyal they will be to your brand.

Online Marketing Benefits of Social Media Marketing

• Increases Brand Awareness: With billions of active social media users, you can reach a wide audience and increase your brand’s visibility. This is especially true if you participate in relevant social media trends, run paid campaigns, create and promote branded hashtags, and collaborate with other brands.
• Boosts Engagement: A strong social media presence can help create a community around your brand and build a strong relationship with your followers. Plus, you can use tactics like contests and giveaways to encourage specific actions that support your marketing goals, such as asking users to tag a friend or write a review.
• Rich Insights and Analytics: Social media platforms typically provide robust analytics tools that allow you to measure the effectiveness of your marketing campaigns, track key metrics, and gain insights for continuous improvement.
• Social Media Marketing: The Ultimate Guide
• How to Create a Great Social Media Strategy in 2024 (+New Data)

The HubSpot Blog's 2024 Social Media Marketing Report: Data from 1400+ Global Marketers

• How to Run a Social Media Contest That Gets Tons of Engagement
• The Fastest Growing Social Media Platforms [New Data]

6. Influencer Marketing

The global market for influencer marketing has more than tripled since 2019, making it more popular than ever. By partnering with influencers, brands can create content that promotes their products or services while leveraging the influencer’s reach. Of marketers who used it in 2023, 86% say it was effective for their business. I don’t see this slowing down in 2024, considering that most marketers are only increasing their investments.

There are many ways you can partner with influencers, such as sponsored content, guest blogging, product collaborations, influencer takeovers, and more.

Before initiating a partnership, it’s important to research and ensure they have an engaged following within your industry or niche and are aligned with your values and messaging.

Featured Resource: The Ultimate Guide to Influencer Marketing

Online Marketing Benefits of Influencer Marketing

• Brand Exposure: Partnering with influencers allows you to tap into the influencer’s existing audience and reach, which can significantly boost your brand’s awareness. By leveraging an influencer’s platform and following, you can expose your products or services to a larger audience and gain visibility among potential new customers.
• Authentic Content Creation: Influencers are skilled in creating engaging and authentic content that resonates with their followers. By partnering with influencers, you can tap into their creativity and expertise to develop compelling content that promotes your brand’s offerings in an organic and relatable manner. Plus, user-generated content created by influencers can showcase real-life experiences with your brand, which can influence buyer decisions and foster trust.
• Trust and Credibility: Influencers are seen as trusted authorities within their niches. When they endorse or recommend a brand’s products or services, it adds credibility and trust. This can positively influence consumer perceptions and increase the likelihood of potential customers trying or purchasing from your brand.

Influencer Marketing Strategy Checklist & Template

• What Will Influencer Marketing Look Like in 2024?

13 Influencer Marketing Campaigns to Inspire and Get You Started With Your Own

The Top Channels for Influencer Marketing

7. Podcasting

According to Edison Research, the number of Americans (aged 12+) who have listened to a podcast in the last month is up 30% from 2013.

While audio marketing and platforms like Clubhouse are different from podcasting , the idea is the same: you can educate and engage an audience; all they need is a device that plays audio.

When digging into the data, I found that podcasting and other audio content aren’t as popular as other strategies on this list. This makes sense because podcasting isn’t a channel offering the immediate ROI you might want. Dan Stillgoe, Blend’s Marketing Manager, spoke to my colleague Caroline Forsey and told her the same thing.

He said , “It's true that you can't directly attribute leads or revenue from a podcast, but that's not its purpose. Podcasts are a long-term brand-building channel that can improve affinity and connection for your brand like no other channel. When you realize the long-term and surrounding benefits, podcasting becomes a clear and obvious investment.”

He added, “Podcasting is the perfect way to craft content that's engaging and authentic — something buyers are beginning to crave in this AI era.”

For inspiration, check out the HubSpot Podcast Network :

The General’s ad is a great example of effective crisis management:

• It addresses negative perceptions head-on, showing viewers that it's in tune with its target audience and their needs,
• It builds back credibility by emphasizing how long it’s been in business and the number of people it has helped.

Grow Better With Marketing Strategies That Improve Your Digital Presence

As I mentioned above, your final strategy document will be individual to your business, so it’s almost impossible for me to create a one-size-fits-all digital marketing strategy template.

As you create your own, remember that the purpose of your strategy document is to map out the actions you’re going to take to achieve your goal over a period of time. If it communicates that, you’ve nailed the basics of creating a digital strategy.

If you're eager to build a truly effective strategy to help grow your business, check out our free collection of content marketing templates below.

Editor's note: This post was originally published in October 2019 and has been updated for comprehensiveness.

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8.5: Marketing Strategy and the Marketing Plan

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Learning Objectives

By the end of this section, you will be able to:

• Distinguish between a marketing strategy, a marketing plan, and a pitch
• Describe the elements of a marketing plan

Now that you have a better idea of what marketing is, you are ready to start developing a marketing strategy and plan. A marketing strategy describes how a company will reach consumers and convert them into paying customers. Having a solid-yet-flexible marketing strategy is a good business practice, no matter what kind of business you are in.

A marketing plan is a formal business document that is used as a blueprint or guide for how a company will achieve its marketing goals. A marketing plan differs from a business plan in that it focuses more on market research, attracting customers, and marketing strategies, whereas the business plan covers much more than that, as you will see in Business Model and Plan .

Marketing plans are important tools because they act as roadmaps for everyone involved in an enterprise. Writing a marketing plan forces you to specify goals and develop strategies to reach them, and encourages you to research markets and competition. A strong marketing plan will encourage entrepreneurs to think deeply about their business and profit potential, helping them make better business and marketing decisions. Additionally, a marketing plan can create greater involvement and cohesiveness among employees by clarifying goals and expectations.

A variety of marketing plan templates are available that can be modified to fit your business’s product and/or services. One thing to consider is why you are writing your plan and who your audience is. In addition to planning for your venture, will it be used by employees or potential investors? Different audiences will require different kinds of information. If it’s an employee, then you must include extra details about the operation of the business. If the plan is geared toward acquiring an investor, be sure to highlight the value that will be gained from investing.

Keep in mind that the various parts of a plan do not need to be written in a certain order. Plans should also be seen as flexible guides rather than absolute rules. All good marketing plans are living, breathing documents that help you measure success while allowing for course corrections when necessary. Table 8.8 provides the standard components of a marketing plan.

Executive Summary

The executive summary is just that—a clear and concise summary of the major points of your marketing plan. Though it is placed first, it is generally written last because it is based on the information presented in other subsequent sections.

The executive summary is typically one or two pages long and includes key indicators of success for the business and its stakeholders, which may include company owners, managers, consultants, investors, and banks. Your goal is not merely to summarize everything in your plan but to highlight why people should be interested in your venture. Whether the reader is an employee or a potential partner or investor, the executive summary should seek to not only inform but to excite.

Focusing on the opportunity at hand, what makes your business model special, and the potential financial reward is a good way to capture a reader’s attention. For example, if your business’ strengths include a great marketing team and a significant competitive advantage, you should highlight them as reasons for success. Some readers may only read this section, so make sure you highlight what makes your company special and how you plan on turning that into profit.

Situation Analysis

In many ways, the basis of your marketing plan is found in your situation analysis , which is an examination of the internal and external circumstances relevant to your business and product. A good analysis will provide the logical support for the strategies you choose. For example, the research you conduct here explains why you will develop a certain product, how you will price it, and what you will do to reach your target market.

Good situation analyses often include a SWOT analysis, which looks at a company’s strengths, weaknesses, opportunities, and threats. They also look at future and current competitors, and include market validation research that has surveyed potential customers. This information is critical because it proves that you have done your due diligence on your product and market.

Marketing Opportunity

Assuming your background research has led you to determine that there is a business opportunity, this is where you explain what and where that opportunity is. For example, if your research led you to discover a gap in the market for educational children’s toys, this is where you explain the depth of the opportunity. Here you use your research as evidence to prove to your reader that there is a market gap and that you know how to fill it. If your goal is to get an investor interested, this is where you would let them know what they stand to gain and when they would gain that.

LINK TO LEARNING

The US Small Business Administration strives to help business owners initiate and succeed in developing enterprises. Their website is loaded with helpful information, classes, and templates that can help the entrepreneur navigate the intricacies of marketing, as well as provides helpful tips on developing a marketing plan.

Business Model

In this section, your job is to marry the opportunity you saw with the solution you have created. Here you articulate how your competitive advantage and points of differentiation (nature of the solution and its key features and benefits) will provide value to customers and earn profits that will sustain your business into the foreseeable future. What will you do to create value that attracts customers? How will you generate sales? Who is your target market? If you were opening a gym, this is where you would lay out how you will capture customers, the value they will receive, what types of membership contracts will be available to them, and so on.

A great tool for capturing this information is the Business Model Canvas ( Figure 8.13 ), which is discussed in Launch for Growth to Success and Business Model and Plan . The nine building blocks of this model will help you to determine the targeted customer segment, value proposition that you will present each of your segments, channels for the distribution of the proposition or touchpoints, type of customer relationship you will build with your target, types of cost structures and revenue streams based on pricing means, and key resources, activities, and partners that will help you to succeed.

The canvas also allows the entrepreneur to innovate and to change if something doesn’t work out. The point of this tool is to put the pieces of a plan together. 16

Marketing Objectives

Here you present your specific goals and their tangible outcomes. It is not enough to say that you will be very successful without defining what exactly success means. The point of this section is to quantify your goals as units sold, sales/revenue, market share, or some other practical metric. Goals can also include creating measurable brand awareness and developing a certain number of distribution channels.

For example, good, measurable goals might be selling 300 units per month, selling $600,000 worth of product in a year, or gaining brand awareness of 10 percent of your target market in three months. Avoid goals that are unmeasurable or vague, as they won’t help you now or later.

No matter what your goals are, they should be reasonably achievable and as specific as possible. The reason for this is so that later on, you can determine whether you have been successful. If you haven’t, you will know something needs to change.

Marketing Strategies

As mentioned earlier, having a good marketing mix will help your business succeed. As an entrepreneur, you want to segment the market and figure out if there are possible pockets of people whom you can serve. The process of segmenting, targeting, and positioning (STP) will help you figure out who is your best customer and allow you to allocate your resources effectively to serve that market.

After going through this process, you can look at the marketing mix, and depending on whether you have a product, service, or a mixture of both, which is usually the case, you will outline your approach to the 7Ps of the marketing mix.

Action Plan

In the action plan, you detail how things will get done in your business on a day-to-day basis, when they will get done, and who will be doing them. Often, new business owners develop extensive strategies, but they don’t have the people power to implement them. Obviously, ensuring that you have the necessary human resources in place to execute your goals is important. This is the section where you make it clear that you do. For example, if you have a marketing team in place, highlighting their ability to execute your plans will help convince potential investors that you can put your plan into action.

Here you include budgets, forecasts, and any other information that will give readers and potential investors a clear picture of your business’s financial situation. Being transparent and truthful will create trust and goodwill between your company and potential investors.

This section is also important because it will help you determine how profitable your business might be. One place to start is by determining your expenses and future profits. Since most entrepreneurs tend to overestimate these numbers, it is best to develop financial projections for best- and worst-case scenarios, as well as a projection for an average case scenario.

Many entrepreneurs develop one-, three-, or five-year projections to get a sense of future profits and to prove that their business model is sustainable over the long run. Figure 8.14 provides an example.

Key Performance Indicators

Finally, you need to determine your key performance indicators, or how you will evaluate the effectiveness of your strategies, by looking at the progress you have made during a specific timeframe. These include the quantitative milestones that will tell you if you are on the right track, help you analyze your decision-making process and focus on specific strategies, and make changes if these don’t work.

For example, one of your milestones might be a sales goal of $50,000 within the first six months. If you are not on track by the time you hit this milestone, it can be an indication that you either overestimated your sales or your strategies are not working. In either case, you will need to make actionable steps to revise your projections or find more effective strategies.

Small Business Trends

How to create a business plan: examples & free template.

This is the ultimate guide to creating a comprehensive and effective plan to start a business . In today’s dynamic business landscape, having a well-crafted business plan is an important first step to securing funding, attracting partners, and navigating the challenges of entrepreneurship.

This guide has been designed to help you create a winning plan that stands out in the ever-evolving marketplace. U sing real-world examples and a free downloadable template, it will walk you through each step of the process.

Whether you’re a seasoned entrepreneur or launching your very first startup, the guide will give you the insights, tools, and confidence you need to create a solid foundation for your business.

Table of Contents

How to Write a Business Plan

Embarking on the journey of creating a successful business requires a solid foundation, and a well-crafted business plan is the cornerstone. Here is the process of writing a comprehensive business plan and the main parts of a winning business plan . From setting objectives to conducting market research, this guide will have everything you need.

Executive Summary

The Executive Summary serves as the gateway to your business plan, offering a snapshot of your venture’s core aspects. This section should captivate and inform, succinctly summarizing the essence of your plan.

It’s crucial to include a clear mission statement, a brief description of your primary products or services, an overview of your target market, and key financial projections or achievements.

Think of it as an elevator pitch in written form: it should be compelling enough to engage potential investors or stakeholders and provide them with a clear understanding of what your business is about, its goals, and why it’s a promising investment.

Example: EcoTech is a technology company specializing in eco-friendly and sustainable products designed to reduce energy consumption and minimize waste. Our mission is to create innovative solutions that contribute to a cleaner, greener environment.

Our target market includes environmentally conscious consumers and businesses seeking to reduce their carbon footprint. We project a 200% increase in revenue within the first three years of operation.

Overview and Business Objectives

In the Overview and Business Objectives section, outline your business’s core goals and the strategic approaches you plan to use to achieve them. This section should set forth clear, specific objectives that are attainable and time-bound, providing a roadmap for your business’s growth and success.

It’s important to detail how these objectives align with your company’s overall mission and vision. Discuss the milestones you aim to achieve and the timeframe you’ve set for these accomplishments.

This part of the plan demonstrates to investors and stakeholders your vision for growth and the practical steps you’ll take to get there.

Example: EcoTech’s primary objective is to become a market leader in sustainable technology products within the next five years. Our key objectives include:

• Introducing three new products within the first two years of operation.
• Achieving annual revenue growth of 30%.
• Expanding our customer base to over 10,000 clients by the end of the third year.

Company Description

The Company Description section is your opportunity to delve into the details of your business. Provide a comprehensive overview that includes your company’s history, its mission statement, and its vision for the future.

Highlight your unique selling proposition (USP) – what makes your business stand out in the market. Explain the problems your company solves and how it benefits your customers.

Include information about the company’s founders, their expertise, and why they are suited to lead the business to success. This section should paint a vivid picture of your business, its values, and its place in the industry.

Example: EcoTech is committed to developing cutting-edge sustainable technology products that benefit both the environment and our customers. Our unique combination of innovative solutions and eco-friendly design sets us apart from the competition. We envision a future where technology and sustainability go hand in hand, leading to a greener planet.

Define Your Target Market

Defining Your Target Market is critical for tailoring your business strategy effectively. This section should describe your ideal customer base in detail, including demographic information (such as age, gender, income level, and location) and psychographic data (like interests, values, and lifestyle).

Elucidate on the specific needs or pain points of your target audience and how your product or service addresses these. This information will help you know your target market and develop targeted marketing strategies.

Example: Our target market comprises environmentally conscious consumers and businesses looking for innovative solutions to reduce their carbon footprint. Our ideal customers are those who prioritize sustainability and are willing to invest in eco-friendly products.

Market Analysis

The Market Analysis section requires thorough research and a keen understanding of the industry. It involves examining the current trends within your industry, understanding the needs and preferences of your customers, and analyzing the strengths and weaknesses of your competitors.

This analysis will enable you to spot market opportunities and anticipate potential challenges. Include data and statistics to back up your claims, and use graphs or charts to illustrate market trends.

This section should demonstrate that you have a deep understanding of the market in which you operate and that your business is well-positioned to capitalize on its opportunities.

Example: The market for eco-friendly technology products has experienced significant growth in recent years, with an estimated annual growth rate of 10%. As consumers become increasingly aware of environmental issues, the demand for sustainable solutions continues to rise.

Our research indicates a gap in the market for high-quality, innovative eco-friendly technology products that cater to both individual and business clients.

SWOT Analysis

A SWOT analysis in your business plan offers a comprehensive examination of your company’s internal and external factors. By assessing Strengths, you showcase what your business does best and where your capabilities lie.

Weaknesses involve an honest introspection of areas where your business may be lacking or could improve. Opportunities can be external factors that your business could capitalize on, such as market gaps or emerging trends.

Threats include external challenges your business may face, like competition or market changes. This analysis is crucial for strategic planning, as it helps in recognizing and leveraging your strengths, addressing weaknesses, seizing opportunities, and preparing for potential threats.

Including a SWOT analysis demonstrates to stakeholders that you have a balanced and realistic understanding of your business in its operational context.

• Innovative and eco-friendly product offerings.
• Strong commitment to sustainability and environmental responsibility.
• Skilled and experienced team with expertise in technology and sustainability.

Weaknesses:

• Limited brand recognition compared to established competitors.
• Reliance on third-party manufacturers for product development.

Opportunities:

• Growing consumer interest in sustainable products.
• Partnerships with environmentally-focused organizations and influencers.
• Expansion into international markets.
• Intense competition from established technology companies.
• Regulatory changes could impact the sustainable technology market.

Competitive Analysis

In this section, you’ll analyze your competitors in-depth, examining their products, services, market positioning, and pricing strategies. Understanding your competition allows you to identify gaps in the market and tailor your offerings to outperform them.

By conducting a thorough competitive analysis, you can gain insights into your competitors’ strengths and weaknesses, enabling you to develop strategies to differentiate your business and gain a competitive advantage in the marketplace.

Example: Key competitors include:

GreenTech: A well-known brand offering eco-friendly technology products, but with a narrower focus on energy-saving devices.

EarthSolutions: A direct competitor specializing in sustainable technology, but with a limited product range and higher prices.

By offering a diverse product portfolio, competitive pricing, and continuous innovation, we believe we can capture a significant share of the growing sustainable technology market.

Organization and Management Team

Provide an overview of your company’s organizational structure, including key roles and responsibilities. Introduce your management team, highlighting their expertise and experience to demonstrate that your team is capable of executing the business plan successfully.

Showcasing your team’s background, skills, and accomplishments instills confidence in investors and other stakeholders, proving that your business has the leadership and talent necessary to achieve its objectives and manage growth effectively.

Example: EcoTech’s organizational structure comprises the following key roles: CEO, CTO, CFO, Sales Director, Marketing Director, and R&D Manager. Our management team has extensive experience in technology, sustainability, and business development, ensuring that we are well-equipped to execute our business plan successfully.

Products and Services Offered

Describe the products or services your business offers, focusing on their unique features and benefits. Explain how your offerings solve customer pain points and why they will choose your products or services over the competition.

This section should emphasize the value you provide to customers, demonstrating that your business has a deep understanding of customer needs and is well-positioned to deliver innovative solutions that address those needs and set your company apart from competitors.

Example: EcoTech offers a range of eco-friendly technology products, including energy-efficient lighting solutions, solar chargers, and smart home devices that optimize energy usage. Our products are designed to help customers reduce energy consumption, minimize waste, and contribute to a cleaner environment.

Marketing and Sales Strategy

In this section, articulate your comprehensive strategy for reaching your target market and driving sales. Detail the specific marketing channels you plan to use, such as social media, email marketing, SEO, or traditional advertising.

Describe the nature of your advertising campaigns and promotional activities, explaining how they will capture the attention of your target audience and convey the value of your products or services. Outline your sales strategy, including your sales process, team structure, and sales targets.

Discuss how these marketing and sales efforts will work together to attract and retain customers, generate leads, and ultimately contribute to achieving your business’s revenue goals.

This section is critical to convey to investors and stakeholders that you have a well-thought-out approach to market your business effectively and drive sales growth.

Example: Our marketing strategy includes digital advertising, content marketing, social media promotion, and influencer partnerships. We will also attend trade shows and conferences to showcase our products and connect with potential clients. Our sales strategy involves both direct sales and partnerships with retail stores, as well as online sales through our website and e-commerce platforms.

Logistics and Operations Plan

The Logistics and Operations Plan is a critical component that outlines the inner workings of your business. It encompasses the management of your supply chain, detailing how you acquire raw materials and manage vendor relationships.

Inventory control is another crucial aspect, where you explain strategies for inventory management to ensure efficiency and reduce wastage. The section should also describe your production processes, emphasizing scalability and adaptability to meet changing market demands.

Quality control measures are essential to maintain product standards and customer satisfaction. This plan assures investors and stakeholders of your operational competency and readiness to meet business demands.

Highlighting your commitment to operational efficiency and customer satisfaction underlines your business’s capability to maintain smooth, effective operations even as it scales.

Example: EcoTech partners with reliable third-party manufacturers to produce our eco-friendly technology products. Our operations involve maintaining strong relationships with suppliers, ensuring quality control, and managing inventory.

We also prioritize efficient distribution through various channels, including online platforms and retail partners, to deliver products to our customers in a timely manner.

Financial Projections Plan

In the Financial Projections Plan, lay out a clear and realistic financial future for your business. This should include detailed projections for revenue, costs, and profitability over the next three to five years.

Ground these projections in solid assumptions based on your market analysis, industry benchmarks, and realistic growth scenarios. Break down revenue streams and include an analysis of the cost of goods sold, operating expenses, and potential investments.

This section should also discuss your break-even analysis, cash flow projections, and any assumptions about external funding requirements.

By presenting a thorough and data-backed financial forecast, you instill confidence in potential investors and lenders, showcasing your business’s potential for profitability and financial stability.

This forward-looking financial plan is crucial for demonstrating that you have a firm grasp of the financial nuances of your business and are prepared to manage its financial health effectively.

Example: Over the next three years, we expect to see significant growth in revenue, driven by new product launches and market expansion. Our financial projections include:

• Year 1: $1.5 million in revenue, with a net profit of $200,000.
• Year 2: $3 million in revenue, with a net profit of $500,000.
• Year 3: $4.5 million in revenue, with a net profit of $1 million.

These projections are based on realistic market analysis, growth rates, and product pricing.

Income Statement

The income statement , also known as the profit and loss statement, provides a summary of your company’s revenues and expenses over a specified period. It helps you track your business’s financial performance and identify trends, ensuring you stay on track to achieve your financial goals.

Regularly reviewing and analyzing your income statement allows you to monitor the health of your business, evaluate the effectiveness of your strategies, and make data-driven decisions to optimize profitability and growth.

Example: The income statement for EcoTech’s first year of operation is as follows:

• Revenue: $1,500,000
• Cost of Goods Sold: $800,000
• Gross Profit: $700,000
• Operating Expenses: $450,000
• Net Income: $250,000

This statement highlights our company’s profitability and overall financial health during the first year of operation.

Cash Flow Statement

A cash flow statement is a crucial part of a financial business plan that shows the inflows and outflows of cash within your business. It helps you monitor your company’s liquidity, ensuring you have enough cash on hand to cover operating expenses, pay debts, and invest in growth opportunities.

By including a cash flow statement in your business plan, you demonstrate your ability to manage your company’s finances effectively.

Example:  The cash flow statement for EcoTech’s first year of operation is as follows:

Operating Activities:

• Depreciation: $10,000
• Changes in Working Capital: -$50,000
• Net Cash from Operating Activities: $210,000

Investing Activities:

•  Capital Expenditures: -$100,000
• Net Cash from Investing Activities: -$100,000

Financing Activities:

• Proceeds from Loans: $150,000
• Loan Repayments: -$50,000
• Net Cash from Financing Activities: $100,000
• Net Increase in Cash: $210,000

This statement demonstrates EcoTech’s ability to generate positive cash flow from operations, maintain sufficient liquidity, and invest in growth opportunities.

Tips on Writing a Business Plan

1. Be clear and concise: Keep your language simple and straightforward. Avoid jargon and overly technical terms. A clear and concise business plan is easier for investors and stakeholders to understand and demonstrates your ability to communicate effectively.

2. Conduct thorough research: Before writing your business plan, gather as much information as possible about your industry, competitors, and target market. Use reliable sources and industry reports to inform your analysis and make data-driven decisions.

3. Set realistic goals: Your business plan should outline achievable objectives that are specific, measurable, attainable, relevant, and time-bound (SMART). Setting realistic goals demonstrates your understanding of the market and increases the likelihood of success.

4. Focus on your unique selling proposition (USP): Clearly articulate what sets your business apart from the competition. Emphasize your USP throughout your business plan to showcase your company’s value and potential for success.

5. Be flexible and adaptable: A business plan is a living document that should evolve as your business grows and changes. Be prepared to update and revise your plan as you gather new information and learn from your experiences.

6. Use visuals to enhance understanding: Include charts, graphs, and other visuals to help convey complex data and ideas. Visuals can make your business plan more engaging and easier to digest, especially for those who prefer visual learning.

7. Seek feedback from trusted sources: Share your business plan with mentors, industry experts, or colleagues and ask for their feedback. Their insights can help you identify areas for improvement and strengthen your plan before presenting it to potential investors or partners.

FREE Business Plan Template

To help you get started on your business plan, we have created a template that includes all the essential components discussed in the “How to Write a Business Plan” section. This easy-to-use template will guide you through each step of the process, ensuring you don’t miss any critical details.

The template is divided into the following sections:

• Mission statement
• Business Overview
• Key products or services
• Target market
• Financial highlights
• Company goals
• Strategies to achieve goals
• Measurable, time-bound objectives
• Company History
• Mission and vision
• Unique selling proposition
• Demographics
• Psychographics
• Pain points
• Industry trends
• Customer needs
• Competitor strengths and weaknesses
• Opportunities
• Competitor products and services
• Market positioning
• Pricing strategies
• Organizational structure
• Key roles and responsibilities
• Management team backgrounds
• Product or service features
• Competitive advantages
• Marketing channels
• Advertising campaigns
• Promotional activities
• Sales strategies
• Supply chain management
• Inventory control
• Production processes
• Quality control measures
• Projected revenue
• Assumptions
• Cash inflows
• Cash outflows
• Net cash flow

What is a Business Plan?

A business plan is a strategic document that outlines an organization’s goals, objectives, and the steps required to achieve them. It serves as a roadmap as you start a business , guiding the company’s direction and growth while identifying potential obstacles and opportunities.

Typically, a business plan covers areas such as market analysis, financial projections, marketing strategies, and organizational structure. It not only helps in securing funding from investors and lenders but also provides clarity and focus to the management team.

A well-crafted business plan is a very important part of your business startup checklist because it fosters informed decision-making and long-term success.

Why You Should Write a Business Plan

Understanding the importance of a business plan in today’s competitive environment is crucial for entrepreneurs and business owners. Here are five compelling reasons to write a business plan:

• Attract Investors and Secure Funding : A well-written business plan demonstrates your venture’s potential and profitability, making it easier to attract investors and secure the necessary funding for growth and development. It provides a detailed overview of your business model, target market, financial projections, and growth strategies, instilling confidence in potential investors and lenders that your company is a worthy investment.
• Clarify Business Objectives and Strategies : Crafting a business plan forces you to think critically about your goals and the strategies you’ll employ to achieve them, providing a clear roadmap for success. This process helps you refine your vision and prioritize the most critical objectives, ensuring that your efforts are focused on achieving the desired results.
• Identify Potential Risks and Opportunities : Analyzing the market, competition, and industry trends within your business plan helps identify potential risks and uncover untapped opportunities for growth and expansion. This insight enables you to develop proactive strategies to mitigate risks and capitalize on opportunities, positioning your business for long-term success.
• Improve Decision-Making : A business plan serves as a reference point so you can make informed decisions that align with your company’s overall objectives and long-term vision. By consistently referring to your plan and adjusting it as needed, you can ensure that your business remains on track and adapts to changes in the market, industry, or internal operations.
• Foster Team Alignment and Communication : A shared business plan helps ensure that all team members are on the same page, promoting clear communication, collaboration, and a unified approach to achieving the company’s goals. By involving your team in the planning process and regularly reviewing the plan together, you can foster a sense of ownership, commitment, and accountability that drives success.

What are the Different Types of Business Plans?

In today’s fast-paced business world, having a well-structured roadmap is more important than ever. A traditional business plan provides a comprehensive overview of your company’s goals and strategies, helping you make informed decisions and achieve long-term success. There are various types of business plans, each designed to suit different needs and purposes. Let’s explore the main types:

• Startup Business Plan: Tailored for new ventures, a startup business plan outlines the company’s mission, objectives, target market, competition, marketing strategies, and financial projections. It helps entrepreneurs clarify their vision, secure funding from investors, and create a roadmap for their business’s future. Additionally, this plan identifies potential challenges and opportunities, which are crucial for making informed decisions and adapting to changing market conditions.
• Internal Business Plan: This type of plan is intended for internal use, focusing on strategies, milestones, deadlines, and resource allocation. It serves as a management tool for guiding the company’s growth, evaluating its progress, and ensuring that all departments are aligned with the overall vision. The internal business plan also helps identify areas of improvement, fosters collaboration among team members, and provides a reference point for measuring performance.
• Strategic Business Plan: A strategic business plan outlines long-term goals and the steps to achieve them, providing a clear roadmap for the company’s direction. It typically includes a SWOT analysis, market research, and competitive analysis. This plan allows businesses to align their resources with their objectives, anticipate changes in the market, and develop contingency plans. By focusing on the big picture, a strategic business plan fosters long-term success and stability.
• Feasibility Business Plan: This plan is designed to assess the viability of a business idea, examining factors such as market demand, competition, and financial projections. It is often used to decide whether or not to pursue a particular venture. By conducting a thorough feasibility analysis, entrepreneurs can avoid investing time and resources into an unviable business concept. This plan also helps refine the business idea, identify potential obstacles, and determine the necessary resources for success.
• Growth Business Plan: Also known as an expansion plan, a growth business plan focuses on strategies for scaling up an existing business. It includes market analysis, new product or service offerings, and financial projections to support expansion plans. This type of plan is essential for businesses looking to enter new markets, increase their customer base, or launch new products or services. By outlining clear growth strategies, the plan helps ensure that expansion efforts are well-coordinated and sustainable.
• Operational Business Plan: This type of plan outlines the company’s day-to-day operations, detailing the processes, procedures, and organizational structure. It is an essential tool for managing resources, streamlining workflows, and ensuring smooth operations. The operational business plan also helps identify inefficiencies, implement best practices, and establish a strong foundation for future growth. By providing a clear understanding of daily operations, this plan enables businesses to optimize their resources and enhance productivity.
• Lean Business Plan: A lean business plan is a simplified, agile version of a traditional plan, focusing on key elements such as value proposition, customer segments, revenue streams, and cost structure. It is perfect for startups looking for a flexible, adaptable planning approach. The lean business plan allows for rapid iteration and continuous improvement, enabling businesses to pivot and adapt to changing market conditions. This streamlined approach is particularly beneficial for businesses in fast-paced or uncertain industries.
• One-Page Business Plan: As the name suggests, a one-page business plan is a concise summary of your company’s key objectives, strategies, and milestones. It serves as a quick reference guide and is ideal for pitching to potential investors or partners. This plan helps keep teams focused on essential goals and priorities, fosters clear communication, and provides a snapshot of the company’s progress. While not as comprehensive as other plans, a one-page business plan is an effective tool for maintaining clarity and direction.
• Nonprofit Business Plan: Specifically designed for nonprofit organizations, this plan outlines the mission, goals, target audience, fundraising strategies, and budget allocation. It helps secure grants and donations while ensuring the organization stays on track with its objectives. The nonprofit business plan also helps attract volunteers, board members, and community support. By demonstrating the organization’s impact and plans for the future, this plan is essential for maintaining transparency, accountability, and long-term sustainability within the nonprofit sector.
• Franchise Business Plan: For entrepreneurs seeking to open a franchise, this type of plan focuses on the franchisor’s requirements, as well as the franchisee’s goals, strategies, and financial projections. It is crucial for securing a franchise agreement and ensuring the business’s success within the franchise system. This plan outlines the franchisee’s commitment to brand standards, marketing efforts, and operational procedures, while also addressing local market conditions and opportunities. By creating a solid franchise business plan, entrepreneurs can demonstrate their ability to effectively manage and grow their franchise, increasing the likelihood of a successful partnership with the franchisor.

Using Business Plan Software

Creating a comprehensive business plan can be intimidating, but business plan software can streamline the process and help you produce a professional document. These tools offer a number of benefits, including guided step-by-step instructions, financial projections, and industry-specific templates. Here are the top 5 business plan software options available to help you craft a great business plan.

1. LivePlan

LivePlan is a popular choice for its user-friendly interface and comprehensive features. It offers over 500 sample plans, financial forecasting tools, and the ability to track your progress against key performance indicators. With LivePlan, you can create visually appealing, professional business plans that will impress investors and stakeholders.

2. Upmetrics

Upmetrics provides a simple and intuitive platform for creating a well-structured business plan. It features customizable templates, financial forecasting tools, and collaboration capabilities, allowing you to work with team members and advisors. Upmetrics also offers a library of resources to guide you through the business planning process.

Bizplan is designed to simplify the business planning process with a drag-and-drop builder and modular sections. It offers financial forecasting tools, progress tracking, and a visually appealing interface. With Bizplan, you can create a business plan that is both easy to understand and visually engaging.

Enloop is a robust business plan software that automatically generates a tailored plan based on your inputs. It provides industry-specific templates, financial forecasting, and a unique performance score that updates as you make changes to your plan. Enloop also offers a free version, making it accessible for businesses on a budget.

5. Tarkenton GoSmallBiz

Developed by NFL Hall of Famer Fran Tarkenton, GoSmallBiz is tailored for small businesses and startups. It features a guided business plan builder, customizable templates, and financial projection tools. GoSmallBiz also offers additional resources, such as CRM tools and legal document templates, to support your business beyond the planning stage.

Business Plan FAQs

What is a good business plan.

A good business plan is a well-researched, clear, and concise document that outlines a company’s goals, strategies, target market, competitive advantages, and financial projections. It should be adaptable to change and provide a roadmap for achieving success.

What are the 3 main purposes of a business plan?

The three main purposes of a business plan are to guide the company’s strategy, attract investment, and evaluate performance against objectives. Here’s a closer look at each of these:

• It outlines the company’s purpose and core values to ensure that all activities align with its mission and vision.
• It provides an in-depth analysis of the market, including trends, customer needs, and competition, helping the company tailor its products and services to meet market demands.
• It defines the company’s marketing and sales strategies, guiding how the company will attract and retain customers.
• It describes the company’s organizational structure and management team, outlining roles and responsibilities to ensure effective operation and leadership.
• It sets measurable, time-bound objectives, allowing the company to plan its activities effectively and make strategic decisions to achieve these goals.
• It provides a comprehensive overview of the company and its business model, demonstrating its uniqueness and potential for success.
• It presents the company’s financial projections, showing its potential for profitability and return on investment.
• It demonstrates the company’s understanding of the market, including its target customers and competition, convincing investors that the company is capable of gaining a significant market share.
• It showcases the management team’s expertise and experience, instilling confidence in investors that the team is capable of executing the business plan successfully.
• It establishes clear, measurable objectives that serve as performance benchmarks.
• It provides a basis for regular performance reviews, allowing the company to monitor its progress and identify areas for improvement.
• It enables the company to assess the effectiveness of its strategies and make adjustments as needed to achieve its objectives.
• It helps the company identify potential risks and challenges, enabling it to develop contingency plans and manage risks effectively.
• It provides a mechanism for evaluating the company’s financial performance, including revenue, expenses, profitability, and cash flow.

Can I write a business plan by myself?

Yes, you can write a business plan by yourself, but it can be helpful to consult with mentors, colleagues, or industry experts to gather feedback and insights. There are also many creative business plan templates and business plan examples available online, including those above.

We also have examples for specific industries, including a using food truck business plan , salon business plan , farm business plan , daycare business plan , and restaurant business plan .

Is it possible to create a one-page business plan?

Yes, a one-page business plan is a condensed version that highlights the most essential elements, including the company’s mission, target market, unique selling proposition, and financial goals.

How long should a business plan be?

A typical business plan ranges from 20 to 50 pages, but the length may vary depending on the complexity and needs of the business.

What is a business plan outline?

A business plan outline is a structured framework that organizes the content of a business plan into sections, such as the executive summary, company description, market analysis, and financial projections.

What are the 5 most common business plan mistakes?

The five most common business plan mistakes include inadequate research, unrealistic financial projections, lack of focus on the unique selling proposition, poor organization and structure, and failure to update the plan as circumstances change.

What questions should be asked in a business plan?

A business plan should address questions such as: What problem does the business solve? Who is the specific target market ? What is the unique selling proposition? What are the company’s objectives? How will it achieve those objectives?

What’s the difference between a business plan and a strategic plan?

A business plan focuses on the overall vision, goals, and tactics of a company, while a strategic plan outlines the specific strategies, action steps, and performance measures necessary to achieve the company’s objectives.

How is business planning for a nonprofit different?

Nonprofit business planning focuses on the organization’s mission, social impact, and resource management, rather than profit generation. The financial section typically includes funding sources, expenses, and projected budgets for programs and operations.

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The Marketing Plan Section of the Business Plan

Writing The Business Plan: Section 5

Susan Ward wrote about small businesses for The Balance for 18 years. She has run an IT consulting firm and designed and presented courses on how to promote small businesses.

• Products, Services, and Your USP

Pricing and Positioning Strategy

Sales and distribution plan, advertising and promotion plan.

The marketing plan section of the business plan explains how you're going to get your customers to buy your products or services. The marketing plan, then, will include sections detailing your:

• Products and services and your unique selling proposition (USP)
• Pricing strategy
• Sales and distribution plan
• Advertising and promotions plan

The easiest way to develop your marketing plan is to work through each of these sections, referring to the market research you completed when you were writing the previous sections of the business plan . (Note that if you are developing a marketing plan on its own, rather than as part of a business plan, you will also need to include a target market and a competitors' analysis section.)

Let's look at each of these four sections in detail.

Products, Services, and Your Unique Selling Proposition

Focus on the uniqueness of your product or service and how the customer will benefit from what you're offering. Use these questions to write a paragraph summarizing these aspects for your marketing plan:

• What are the features of your product or service?
• Describe the physical attributes of your product or service and any other relevant features such as what it does or how it differs from competitors' offerings.
• How will your product or service benefit the customer?
• Remember that benefits can be intangible as well as tangible; for instance, if you're selling a cleaning product, your customers will benefit by having a cleaner house, but they may also benefit by enjoying better health. Brainstorm as many benefits as possible to begin with, then choose to emphasize the benefits that your targeted customers will most appreciate in your marketing plan.
• What is it that sets your product or service apart from all the rest? In other words, what is your USP, the message you want your customers to receive about your product or service? This will be at the heart of your marketing plan.

Examples of Unique Selling Propositions

Unique selling propositions should be short (no more than a sentence) and concise. Here are a few great examples:

• Domino's Pizza : "We deliver hot, fresh pizza in 30 minutes or less, or it's free."
• FedEx Corporation : "When it absolutely, positively has to be there overnight."
• M&Ms : "The milk chocolate melts in your mouth, not in your hand ."
• Dollar Shave Club: “Everything you need in the bathroom—from razor blades to grooming products—automatically delivered to your door. It doesn’t get any simpler than that.”

The pricing strategy portion of the marketing plan involves determining how you will price your product or service. The price you charge has to be competitive but still allow you to make a reasonable profit.

Being reasonable is key—you can charge any price you want to, but for every product or service there's a limit to how much the consumer is willing to pay. Your pricing strategy needs to take this consumer threshold into account.

The most common question small business people have about the pricing strategy section of the marketing plan is, "How do you know what price to charge?" Basically, you set your pricing through a process of calculating your costs, estimating the benefits to consumers, and comparing your products, services, and prices to others that are similar.

Set your pricing by examining how much it cost you to produce the product or service and adding a fair price for the benefits that the customer will enjoy. You may find it useful to conduct a  breakeven analysis to determine your minimum threshold. Competitor pricing will also help guide you toward the fair market value and help you determine how high you can reasonably go.  

The pricing strategy you outline in your marketing plan will answer the following questions:

• What is the cost of your product or service? Make sure you include all your fixed and variable costs when you're calculating this. The costs of labor and materials are obvious, but you may also need to include freight costs, administrative costs, and selling costs, for example.
• How does the pricing of your product or service compare to the market price of similar products or services?
• Explain how the pricing of your product or service is competitive. For instance, if the price you plan to charge is lower, why are you able to do this? If it's higher, why would your customers be willing to pay more? This is where the strategy aspect comes into play; will your business be more competitive if you charge more, less, or the same as your competitors, and why?
• What kind of return on investment (ROI) are you expecting with this pricing strategy, and within what time frame?

Remember, the primary goal of the marketing plan is to get people to buy your products or services. Here's where you detail how this is going to happen.

There are usually three parts to the sales and distribution section, although all three parts may not apply to your business.

Distribution Methods

• How is your product or service going to get to the customer? Will you distribute your product or service through a website, through the mail, through sales representatives, home delivery, or through retail?
• What distribution channel is going to be used? In a direct distribution channel, the product or service goes directly from the manufacturer to the consumer. In a one-stage distribution channel, it goes from manufacturer to retailer to consumer. The traditional distribution channel is from manufacturer to wholesaler to retailer to consumer. Outline all the different companies, people and technologies that will be involved in the process of getting your product or service to your customer.
• What are the costs associated with distribution?
• What are the delivery terms?
• How will the distribution methods affect production time frames or delivery? How long will it take to get your product or service to your customer?

If your business involves selling a product, you should also include information about inventory levels and packaging in this part of your marketing plan. For instance:

• How are your products to be packaged for shipping and for display?
• Does the packaging meet all regulatory requirements (such as labeling)?
• Is the packaging appropriately coded, priced, and complementary to the product?
• What minimum inventory levels must be maintained to ensure that there is no loss of sales due to problems such as late shipments and backorders?

Transaction Process

• What system will be used for processing orders, shipping, and billing?
• What methods of payment will customers be able to use?
• What credit terms will customers be offered? If you will offer discounts for early payment or impose penalties for late payment, they should be mentioned in this part of your marketing plan.
• What is your return policy?
• What warranties will the customer be offered? Describe these or any other service guarantees.
• What after-sale support will you offer customers and what will you charge (if anything) for this support?
• Is there a system for customer feedback so customer satisfaction (or the lack of it) can be tracked and addressed?

Sales Strategy

• What types of salespeople will be involved (commissioned salespeople, product demonstrators, telephone solicitors, etc.)?
• Describe your expectations of these salespeople and how sales effectiveness will be measured.
• Will a sales training program be offered? If so, describe it in this section of the marketing plan.
• Describe the incentives salespeople will be offered to encourage their achievements (such as getting new accounts, the most orders, etc.).

Essentially the advertising and promotion section of the marketing plan describes how you're going to deliver your USP to your prospective customers. While there are literally thousands of different promotion avenues available to you, what distinguishes a successful plan from an unsuccessful one is the focus—and that's what your USP provides.

So think first of the message that you want to send to your target audience. Then look at these promotion possibilities and decide which to emphasize in your marketing plan:

Advertising

The best approach to advertising is to think of it in terms of media—specifically, which media will be most effective in reaching your target market. Then you can make decisions about how much of your annual advertising budget you're going to spend on each medium.

What percentage of your annual advertising budget will you invest in applicable methods of advertising, such as:

• The internet (including business website, email, social media campaigns, etc.)
• Direct mail
• Door-to-door flyer delivery
• Cooperative advertising with wholesalers, retailers, or other businesses
• Directories
• Bench/bus/subway ads

Include not only the cost of the advertising but your projections about how much business the advertising will bring in. 

Sales Promotion

If it's appropriate to your business, you may want to incorporate sales promotional activities into your advertising and promotion plan, such as:

• Offering free samples
• Point of purchase displays
• Product demonstrations

Marketing Materials

Every business will include some of these in its promotion plans. The most common marketing material is the business card, but brochures, pamphlets, and service sheets are also popular.

This is another avenue of promotion that every business should use. Describe how you plan to generate publicity. While press releases spring to mind, that's only one way to get people spreading the word about your business. Consider:

• Product launches
• Social media
• Special events, including community involvement
• Writing articles
• Getting and using testimonials

Your Business's Website

If your business has or will have a website and a business Facebook page, describe how these fit into your advertising and promotion plan.

Trade Shows

Trade shows can be incredibly effective promotion and sales opportunities if you pick the right ones and go equipped to put your promotion plan into action.

Other Promotion Activities

Your promotion activities are limited only by your imagination. But whether you plan to teach a course, sponsor a community event, or conduct an email campaign, you'll want to include it in your advertising and promotion plan. Sporadic, disconnected attempts to promote your product or service are bound to fail. Your goal is to plan and carry out a sequence of focused promotion activities that will communicate the message you want to send about your products or services.

No business is too small to have a marketing plan. After all, no business is too small for customers or clients. And if you have these, you need to communicate with them about what you have to offer.

Harvard Business Review. " How to Find Out What Customers Will Pay ." Accessed Jan. 16, 2020.

10 Marketing Plan Examples to Inspire Your Campaigns

What do hiking a trail, driving to a friend’s house, and executing marketing campaigns all have in common? Each requires you to closely follow directions.

Directions are a critical part of our daily life. Used correctly, they can guide decision-making processes, make labor more efficient, and get where you want to go as quickly as possible. 

But failing to keep track of directions could cost you — and not just gas money. When it comes to marketing strategies, not having a clear goal tanks web traffic, dissipates brand interest, and costs companies across the United States a whopping $400 billion a year.

Designing a marketing plan is certainly no easy task, but it can be made easier with best practices, strategic tips, and concrete examples from successful businesses all over the world.

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What is a marketing plan?

A marketing plan is a strategic document that acts as a guide for marketing campaigns and strategies. These critical road maps detail where you are, where you’re going, and how you plan to get there.

The average marketing plan consists of seven major sections:

• Writing an executive summary
• Discussing the mission statement
• Listing marketing objectives
• Performing a SWOT analysis
• Completing market research
• Designing a market strategy
• Determining a budget

The more detailed a marketing plan is, the more efficient it will be at accomplishing its goals. 

As you might imagine, marketers who bother to write a concrete marketing plan enjoy several benefits :

• Organized marketers have a 674% higher chance of reporting success
• Marketers who set goals are 377% more successful than those who don’t

It’s clear that a successful marketing plan opens pathways to other forms of business success — although the process is underutilized at best. More than three out of four small business owners lack an overarching marketing plan if they don’t have a clear path of growth. Creating a holistic marketing plan is absolutely necessary to scale brands at any level of development.

10 marketing plan examples from every industry

It’s much simpler to design a plan of action when the groundwork already exists. Below are 10 marketing plans sourced from real companies and brands around the world, highlighting unique approaches to researching, crafting and implementing a marketing strategy . 

1. Contently

Popular SaaS Contently developed a visual marketing plan for developing future campaigns. The strategy depicts its plan in a “waterfall” format, with goals blending into methods of application that eventually lead to success metrics. Although far more casual than other examples on this list, the work provides an excellent overview of a marketing plan’s necessary components.

2. Visit Baton Rouge

The Baton Rouge area of Louisiana generates millions of dollars every year from tourism alone. The Visit Baton Rouge marketing plan was born from a need to better position the area and create long-term strategies for generating interest. This 38-page document goes into detail describing different destinations, events, and calendars, including recommended measurements for success.

Created by SaaS company HubSpot , this template includes a business summary, SWOT matrix, market strategy, budget, and other important aspects of a marketing plan. By filling it out, you can make informed decisions about your company’s positioning and your marketing in general.

4. Evernote

Evernote provides a comprehensive marketing plan template for businesses of any size. Create a plan that walks through overviews, timelines, research, personas, and all other elements of an airtight campaign. If desired, you can also implement this template into your Evernote account to start developing a marketing plan almost immediately.

5. University of Illinois

Even educational institutes need marketing plans. The University of Illinois created a very straightforward document that encapsulates its market context, research efforts, and current campaigns. Objectives and success metrics are completed in the third section, with about 40 pages overall. 

6. Monday.com

Monday.com is a project management platform providing in-house templates to all active users. This marketing plan offers various categories and subcategories that track project progress with data visualizations. Detailed objectives and KPIs can be identified in-app, including columns for a projected cost range.

Popular health and hygiene brand Lush released a comprehensive marketing plan walking through some products, positioning, and a marketing calendar for upcoming product releases. One of the highlights includes a detailed SWOT analysis with easy to read graphics. This is particularly helpful for brands in the personal care industry, among others.

8. Coca-Cola

Industry titan Coca-Cola released a strategy video that encompasses all seven elements of a holistic marketing plan. The proposal primarily explains the major content initiatives for the coming year, and focuses on how the brand’s initial ideas can be practically implemented into the existing strategy. 

9. Naperville Park District

Publicly funded recreational parks often have limited access to resources, which is why the Naperville Park District created a strategic marketing plan right at the beginning. This extremely detailed document walks through the company’s mission, situational analysis, strategy, and budget, on a micro-level.

10. Starbucks

Unlike the longform documents we’ve seen already, Starbucks takes a more concise approach. This six-page release details a strategy to elevate CX and brand ambassadors around the world. The marketing plan touches on individual strategies and tactics, as well as the methods used to ensure success. It’s important to note the detailed customer journey profiles that fit into a five-year strategy.

How to approach a marketing plan

Now that you know what a marketing plan looks like, it’s time to explore the initial stages of drafting and publishing your very first plan. Once you establish some basic starting points, a little research is all you need to get started.

Determine your goals

Directions simply don’t matter without an endpoint in mind. Craft some meaningful goals for your marketing campaign that envelop your brand’s values, objectives, and year-end plans. It’s best to use the SMART goal framework:

The more specific your goals are, the more effective your marketing plan will be.

Check your competitors

Staying abreast of your competitors and market share is critical in the early stages of a marketing plan. Using competitive analysis tools or an internal process, take some time to evaluate the approach that others are using — and how you can do better.

You might want to:

• Perform a competitive analysis
• Keep a close eye on industry news
• Browse competitor social media content

Keep in mind that it’s possible to hire freelancers to perform competitive analysis for you, depending on your needs and time constraints.

Identify your audience

Understanding your target market — including their goals, ages, values, and demographics — is the golden rule of marketing. This can be done several ways, either by using data, creating personas, or outlying features in a document.

It’s best to consider everything that may be relevant to your audience in the marketing plan, including how products can be positioned in a way that makes them relevant. For example, a customer with a degree in IT would be more interested in ads that speak to their experience and industry pain points.

If you don’t have a target audience in mind yet, consider using programs like Google Analytics or in-platform insights from Facebook to identify specific segments.

Craft final KPIs

The difference between a good marketing plan and a great marketing plan starts with key performance metrics (KPIs). These will be used to measure the effectiveness of your campaign and provide detailed information about what worked, what didn’t, and what you can change in the future.

Every marketing plan should rely on its own unique set of metrics, all fitted to individual needs. If you’re looking for specific examples, you might want to try:

• Raising the number of followers on a social media account
• Generating a certain amount of website leads 
• Achieving higher email open rates 

Keep in mind that your final metrics should adhere to the SMART method for best results.

Perform your revisions

The marketing plan is a living document and must be updated regularly to remain current. The average plan only has a shelf life of one to five years , on average, and should receive regular revisions in the meantime.

Take a closer look at your past goals, competitors, audience, and KPIs. Are any of these outdated or ill-aligned? What has changed for the company since its initial publication date? Make these adjustments accordingly (and hopefully with members of a team or committee).

Create marketing plans that guide your business well

It’s not enough to just write a marketing plan. In an increasingly competitive world of iron-clad strategies, marketing pros should take their time developing a plan that lasts. The above examples are a great place to start, especially as you craft an approach that is catered to your industry. 

Keep an eye on the growth of your business once your marketing plan hits the shelves. Continue to find new ways to optimize, refine, and otherwise make what you have even better than before. With an airtight marketing plan by your side, the possibilities are virtually limitless.

Want to learn more?

• How to Create a Killer Social Media Marketing Plan
• The Complete Guide to Getting Started With Influencer Marketing
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How to Write the Marketing Plan in Business Plan?

A marketing plan in business plan is one of the very important sections of a business plan. Marketing is done to spread awareness about your business and its product/service. 

What is a marketing plan?

Marketing plan vs marketing strategy, how to write a marketing plan for a business plan.

An effective marketing strategy helps you achieve early success. 

Use this article to write an effective marketing plan section in a business plan. 

A marketing section of a business plan gives you a roadmap to organize, execute and track the progress of your marketing efforts. 

Your marketing plan helps you align your marketing efforts with your business goals. It gives your marketing effort a direction and you can evaluate your efforts at any point.

Types of marketing plan 

A perfect type of marketing plan in business plan will depend on your business, your goals, and how soon you want to achieve them. 

We have outlined some marketing plans that most businesses need to use. Since this is the age of the internet, we have also included online marketing plans and digital marketing plans.

Want to write a business plan?

Hire our professional business plan writers to prepare your business plan!

Quarterly or Annual Marketing Plans 

These are your business marketing plans with a timeline. Every business has its quarterly, bi-yearly, and yearly goals. You will use these goals to monitor the effectiveness of your marketing efforts over time.

Paid Marketing Plans 

Paid marketing plans include online advertising, buying billboards, or marketing on vehicles. Pay Per Click marketing and social media marketing for your small business.

Social Media Marketing Plan 

Social media marketing plan for business plan can be done in two ways. You can hire a team and raise awareness about your business by sharing regular updates. 

You can also do paid marketing on social media. You will need to invest in buying ads on that social media platform and pay for a team of social media marketers.

You can also leverage these effective digital marketing channels for your business. 

Content Marketing Plan 

A content marketing plan is about attracting potential customers to your website with the help of SEO. You create value for your potential customer first and then by extension, market your business. It can be offline in the form of free workshops etc or online in the form of guides and resources.

Product Launch Marketing Plan 

A product lunch  sales and marketing plan in business plan  will help you decide on the marketing tools, tactics, and tracking you will do when launching a new product or service.

You can also hire WiseBusinessPlans Digital Marketing Services to run successful marketing campaigns for your business. 

The difference between a marketing plan and a marketing strategy is simple; a marketing plan is what methods, tools, and tactics you will use for marketing, and a market strategy in business plan is how you will implement your plan.

Learn how to develop an effective marketing strategy with this detailed guide. 

Access our free business plan examples now!

Follow these simple steps to write a marketing plan in business plan.

Business Mission

Write your business mission statement and translate it into the efforts the marketing department will make. 

For example, your business mission is to help people with home gardening. Your marketing department version will be to attract people who want to do home gardening.

These are performance indicators. These metrics will help you evaluate performance and progress. An example of KPIs for marketing is customer visits to your website, social media page, or brick-and-mortar store.

Create Buyer Personas

A buyer persona is a short description of your average customer. When you have no data, a buyer persona will describe the customer you want to attract.

Decide on Marketing Strategies and Content

Go through the marketing strategies you can use and select the one that will produce the best return on investment for your business. 

Similarly, think about the content type that is attractive to your target audience . For example, video format may attract your audience or you may need to share more about your business on social media to grab their attention.

Define Marketing Plan Scope

Define the scope and limits of your marketing plan. Clearly mention what your marketing team will do and will not do. 

This will help you save time, cost, and effort in wasted resources.

Set Marketing Budget 

You can only spend a set amount on marketing. Set your marketing budget and be creative in that budget to produce the best return. 

Your budget is directly related to your marketing goals. Set your marketing budget in a way that does not hamper marketing efforts. 

Know your Competition 

Knowing and profiling your customer helps you market better. See what are strong spots of competitors’ marketing plans, are and how they are attracting audiences to make a plan to compete effectively. 

Appoint your Team & their Responsibilities

Decide on job roles for your team. Set their KPIs, marketing channels they will manage, what content they will create, etc.

Bonus Tip: Here is a step by step guide on how to write a marketing plan executive summary with example and template.

Example of Marketing Plan in Business Plan PDF

See this example of a marketing plan in a business plan to understand how it is done. You can create your marketing plan in the same way.

In the marketing plan section, include details about your target market, competition analysis, marketing strategies, pricing, promotion, and distribution channels. It should outline your approach to reaching and engaging your target audience.

Conduct market research by analyzing your target audience, understanding their needs and preferences, studying your competitors, and identifying market trends. Use surveys, interviews, and industry reports to gather relevant data for your marketing plan.

Consider including a mix of marketing strategies such as digital marketing, social media marketing, content marketing, email marketing, advertising, public relations, and networking. Choose strategies that align with your target audience and business goals.

Determine pricing by considering factors such as production costs, competitor pricing, market demand, and perceived value. Conduct a pricing analysis to ensure your prices are competitive and profitable for your business.

It is recommended to review and update your marketing plan regularly, at least annually or whenever there are significant changes in your business or market conditions. This allows you to adapt your strategies, stay relevant, and capitalize on new opportunities.

WiseBusinessPlans is the company that writes business plans

One comment.

It is a very useful guide. I was wondering If your site offers marketing plan writers for businesses. If any, kindly reply.

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3. Value Additions

4. referral networks, 5. follow-ups, 6. cold calls, 7. online marketing.

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• Small Business

7 Popular Marketing Techniques for Small Businesses

Here’s how to grow your business economically

When you don’t have a big budget, marketing can be challenging, but there’s plenty a small business owner can do to attract and maintain a customer base. The rise in digital marketing has made it easier for small business owners to find a way to create a presence and attract informed buyers.

Advertising your business or product is about more than just having your company name and number on the side of your work vehicles . When you build a business, the first thing you want to secure is a customer base. Then, with a decent printer, a phone, and an internet-connected device, you can create a reasonably extensive advertising campaign without paying for digital space. Here are seven small business marketing techniques you can use to boost your business.

Key Takeaways

• Small businesses don’t have the advertising budget of larger rivals, but there are inexpensive ways to build a customer base.
• Hitting the pavement with flyers distributed door to door (where allowed) and placing posters strategically can help get the word out.
• Follow up with customers after the first round of ads to reinforce the initial message, and don’t fear cold calls—they can be effective.
• Value additions, such as discounts or freebies for repeat customers, are a big boon once the business is up and running.
• Referrals—both from customer to customer and business to business—are also important.
• Prioritize digital marketing, including traditional websites and social media.

Before You Start Marketing

Before your business starts marketing a product, it helps to create a buyer persona whom you want to reach with your promotional materials. Once you have your ideal customer, you’ll have a wide choice of marketing methods. Most of these are low-cost or no-cost tactics (sometimes called guerrilla marketing). You may use different ones at different stages of your business cycle—or you may utilize them all at once from your business’ inception.

This is the carpet-bombing method of cheap advertising. You find an area where you would like to do business and distribute flyers to all the mailboxes within reach. Your flyer should be brief and to the point, highlighting the services you offer or products you sell and providing contact information. Offering a free appraisal, coupon, or discount can help attract your first customers.

Flyers shouldn't be mistaken for posters. Flyers are more informative, listing services or products provided, contact information, addresses, and specialties.

Most supermarkets, public spaces, and malls offer free bulletin board space for announcements and advertisements. This method is hit-or-miss, but you should try to make your poster visible and have removable tabs that the customers can present for a discount.

Make each location a different color to get an idea from the tabs where the most leads are generated. If one area is producing most of your leads, you can better target your campaign (flyers, ads in local media catering to those areas, cold calling , etc.)

Posters should feature appealing images and catchy, memorable phrasing so viewers will recall it when they're wondering where to go for whatever it is they need.

Traditional marketing methods like radio, print advertising, and billboards shouldn't be overlooked. The more channels you use, the more exposure you have.

Value additions (or value-ads) are powerful selling points for any product or service. On the surface, value additions are very similar to coupons and free appraisals, but they aim to increase customer satisfaction and widen the gap between you and the competition.

Common value additions typically include:

• Discounts for repeat customers
• Point cards
• Referral rewards

The deciding factor for a customer choosing between two similar shops might be the one that offers a point card or preferred customer card. You don’t have to promise the moon to add value—instead, point out something that the customer may not realize about your product or service. It's important to highlight the value additions when creating your advertising materials.

Referral networks are invaluable to a business which often include customer referrals. These can be encouraged through discounts or other rewards per referral. However, referral networks also include business-to-business referrals. If you have ever found yourself saying, “We don’t do/sell that here, but X down the street does,” you might want to introduce yourself to Xs owner and talk to them about referral quid-pro-quo.

When dealing with white-collar professions, this network is even stronger. For example, a lawyer might refer you to an accountant; in turn, the accountant might refer you to a financial planner, who could refer you to a broker. In each situation, the person stakes their professional reputation on the referral. Regardless of your business, make sure you create a referral network that has the same outlook and commitment to quality that you do.

Remember that your competition is not always your enemy. If you are too busy to take a job, throw it their way. You will often find the favor returned—besides, it can be bad for your reputation if a customer waits too long.

Advertising can help attract customers, but what you do after they come in can often be a much stronger marketing tool. Follow-up questionnaires are one of the best sources of feedback on how your ad campaign is going. Questions you could ask include:

• Why did the customer choose your business?
• Where did they hear about it?
• Which other companies had they considered?
• What produced the most customer satisfaction?
• What was the least satisfying

Also, if your job involves going to the customer, make sure to slip a flyer into nearby mailboxes, as people of similar needs and interests tend to live in the same area.

Unpleasant? Important? Yes, and yes.

Cold calling—whether over the phone or door to door—is a baptism of fire for many small businesses. Cold calling forces you to sell yourself as well as your business. If people can’t buy you (the person talking to them), they won’t buy anything from you.

Over the phone, you don’t have the benefit of a smile or face-to-face conversation—a phone is a license for some people to be as caustic and abrupt as possible (we are all guilty of this at one time or another). However, cold calling does make you think on your feet and encourages creativity and adaptability when facing potential customers.

A combination of old-fashioned pounding the pavement and modern-day pounding the keyboard will provide the best results for a small business looking to market itself.

Warm calls are an alternative to cold calls. You make calls to people you have already met or introduced yourself to through social events, email campaigns, or other activities.

The importance of the internet in building a successful business cannot be overstated. Marketing methods have stayed pretty much the same across the last 50 years, except for the birth and rapid evolution of the internet. No company (even a local café) should be without, at the very least, a website with vital details such as location and hours. You need a point of access for everyone who searches the internet first when they want to make a buying decision.

You may also need:

• A social media presence : Facebook, Instagram, TikTok, or X platform (formerly Twitter)
• A content management system (CMS) : Word Press , Hubspot, Joomla, or Drupal
• Search engine optimization (SEO) skills : Optimizing your content for searches , internal and external linking, title tags, alt tags, and headings

All this digital dexterity may feel intimidating at first. However, publishing technology has evolved to the point where an open-source content management system can meet all these needs.

How to Identify Your Value Proposition, Audience, and Goals

Before you begin printing and distributing your materials, it's best to figure out who your audience is and how to make your product or services valuable to them. Then, set realistic and attainable goals for your business and marketing endeavors.

Value Proposition

A value proposition is a reason a customer should buy your product or service instead of the competition. Look for what your target audience needs from you rather than what your product has. These needs are usually called benefits, where a product's physical properties or what it does are called features.

Critical to selling your product or services is identifying what you do for people that others do not (or don't do very well). To establish your value proposition, compare what you're offering to the competition. Identify their features and benefits to yours, and create ways to describe yours that outweigh the competition.

Your top value proposition should be unique to your offering and make it appealing to your audience. For example, imagine you have a coffee shop and bistro. It's a trendy convenience found in many towns and cities, so you'll have to analyze your competitors and use your imagination to discover the one thing that makes you stand out.

You can still highlight features, but they should be backed up with a benefit that aligns with your audience's needs.

Say you've perfected bread recipes from around the world, like Pao de Qeuijo (a gluten-free Brazilian bread made from gue flour and cheese) or Aesh Baladi (an Egyptian bread), and import coffee from the countries you make bread from. You may have a competitive advantage and an excellent value proposition—you offer an experience no other café in town does.

You'll need to identify who your audience is. To do this, you'll need to research to find out who your audience is if you didn't design your product specifically for one.

You'll need to identify who you want to sell to the most and ensure your product or service caters to them. For example, if you like the idea of a global café with bread and coffee from around the world, you'll need a customer base to sell it to.

You could start talking to people and listening to their coffee concerns. Find out their ages and average incomes, see what they'd like, and ask what current issues they have getting the coffee and the experience they want. Learn as much about them as possible—spending habits, needs, income levels, hobbies, or anything else that might provide insights into what might attract them.

Once you define your audience and what they need, you can figure out the message you're going to send.

Audience is key to marketing. If you're targeting one demographic that doesn't have a large presence in your area, you may not be too successful unless you're an online retailer.

One of the best ways to accomplish something is to set a goal. However, you don't want to set one goal—you should set an end goal and several small attainable goals that contribute to the final goal. Along with the smaller goals, set up a timeline and dates you'd like to complete the small goals. This way, you have small steps to guide you and a way to measure your progress and success.

The internet, and the various technologies and platforms created using it, gives businesses enormous marketing opportunities for those who understand how to leverage it. Here are the top marketing channels used; it's likely you've heard of or been exposed to them.

Search Engine Optimization

Search engine optimization (SEO) is top dog when it comes to marketing. It involves structuring your website and content so that it ranks as high as possible on Google search engine results pages. Google uses a technique called web crawling that finds web pages to add to its index. When creating or adjusting your webpage or site for SEO, there are several factors to consider, such as following Google's best practices and spam policies.

Content Marketing

Content marketing is a technique used to promote interest in your brand without explicitly promoting a product or service. You'll find examples of this on many companies' websites where a blog or article discusses a topic and how the company relates to it or works to help people do something. Generally, there is a call to action towards the end of the article, like "if you need help with XYZ, contact us today" or something similar.

Content marketing establishes expertise and gives potential customers a brand to remember.

Email Marketing

It's been predicted that more than 4.5 billion people will have an email address by 2025. To gain access to this ocean of people, you'll need an email marketing application. You can find hundreds of email marketing applications that will allow you to create email marketing campaigns.

Social Media Marketing

We've all seen advertisements on our social media pages that seem to target us by what we've been shopping for. It's no secret that using social media increases brand exposure and generates interest, so it is in a small business's best interest to, at a minimum, create a social media profile for itself and begin posting content.

Influencer Marketing

Influencers are people with a large viewer and follower base on their platform of choice. For instance, someone who regularly posts content on Instagram could have millions of followers. This person then becomes an influence in the lives of their followers—giving businesses another exposure outlet. Chances are you've seen someone talking about a product or service on their social media platform; they've been sponsored by a company to talk about that business's services. Influencers can help you generate tons of interest.

What Is Small Business Marketing?

Small business marketing is creating a campaign for your small business to generate interest and a consumer base. It involves using traditional and modern marketing techniques to develop a marketing campaign.

Which Marketing Is Best for Small Business?

The most effective marketing combines social media, networking, and traditional methods like flyers, posters, and cold-calling. However, social media advertising reaches the most people the quickest.

How Can I Promote My Small Business?

Social media is the quickest method for promoting your business. For the promotion itself, you can offer discounts for referrals, promotional pricing, participate in events in your community, or anything else you can think of. Technology has created many more channels you can use, but it's up to you to figure out ways to exploit them.

More than likely, you will find that the conversion rate on marketing is very low. Even the most successful campaigns measure leads (and converted sales from those leads) in the 10% to 20% range. This helps to shatter any illusions about instant success, but it is also an opportunity for improvement. However, it helps to consider that if you convert 0.5% of 1 million leads to sales, you've got 5,000 sales.

The more exposure you have, the more leads you can generate and convert. Ultimately, this turns into sales, profits, and growth.

Google Search Central. " Google Search Essentials ."

Radicate Group, Inc. " Email Statistics Report, 2021-2025 ," Page 3.

Unbounce. " The 2021 Conversion Benchmark Report ."

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What Is Digital Marketing? Types, Strategies & Best Practices

Updated: Feb 16, 2024, 7:37pm

Table of Contents

What is digital marketing, why digital marketing is important, types and strategies of digital marketing, benefits of digital marketing, digital marketing best practices, bottom line, frequently asked questions (faqs).

Digital marketing is one of the most popular and powerful ways to generate awareness, interest and sales for your products or services. As the name implies, digital marketing is conducted via digital avenues, including social media, websites, search engines, email and text messaging.

For optimal results, you must understand which digital marketing tactics will work best for your target audience. This post offers an in-depth look at the most effective digital marketing strategies and best practices for achieving your business goals.

Also known as online marketing or internet marketing , digital marketing communicates messages through digital channels accessed through electronic devices, including phones, computers and tablets.

Digital marketing and traditional marketing, such as print ads and direct mail, share the same ultimate goal: generating product awareness and influencing purchasing decisions to drive sales. The main difference between traditional and digital marketing is that digital marketing uses internet-connected technologies to communicate and engage with targeted audiences.

The launch of the World Wide Web in 1989 set the stage for the emergence of digital marketing. The proliferation of business websites, advancements in email technologies and the introduction of wildly popular social channels have sparked meteoric growth in digital marketing. Online marketing is now a key component in most businesses’ marketing plans primarily because of the widespread use of digital technologies but also because it can deliver outstanding results.

To succeed, businesses must find effective ways to spread the word about their products and services and that’s never been more challenging than today. Consumers face more choices from more providers, all clamoring for their attention. Deploying compelling content on digital marketing platforms is one way to stand out from the crowd.

Another reason digital marketing is so important to businesses is simply this: it’s where your ideal customer is hanging out. According to the research experts at Statista, as of 2023, there are 5.19 billion internet users and 4.88 social media users worldwide. On average, internet users spend six hours and 40 minutes online every day.

This enormous, highly engaged online audience presents tremendous opportunities for businesses that want to gain visibility for their goods and services. Digital marketing offers near-endless opportunities for connecting with potential customers and is a vital component of nearly every business’s marketing mix .

Creating a solid digital marketing strategy for your business begins with a better understanding of the types of digital marketing methods that yield the best returns. Below, we introduce you to six types of digital marketing: social media marketing, search engine marketing (SEO), pay-per-click (PPC) advertising, email marketing, mobile marketing and content marketing.

• Social Media Marketing

Social media marketing is one of the most popular forms of digital marketing. In the United States alone, over 308 million people access a social network at least once per month. People of all ages use social media for entertainment, interacting with others, gaining information about specific interests and shopping.

For businesses hoping to gain visibility and sales, social media statistics reveal that incorporating social media into your marketing mix can be a sound strategy. Social media is the go-to source for brand information for 78% of internet users. Nearly half of U.S. consumers report they’ve made a purchase through social media.

Top social platforms include YouTube, Facebook, TikTok, Instagram, WhatsApp, Pinterest, LinkedIn, Snapchat and X (formerly Twitter). New platforms, such as BeReal and Poparazzi, are entering the market regularly.

The social landscape is ever-evolving. For example, Twitter, now X, was once a top platform, but the social channel now appears to be struggling. Twitter has lost approximately 32 million users since Elon Musk purchased the platform in 2022. TikTok didn’t even come on the international scene until 2017, but now has more than 1.7 billion monthly active users . Digital marketers need to remain attentive to social media channel changes.

Search engine optimization (SEO) is a vital digital marketing strategy for businesses that benefit from driving traffic to their websites. SEO is the process of optimizing your website so search engines, such as Google rank your website high on search engine results pages (SERPs).

SEO is all about driving organic traffic to your site. Unlike paid advertising, with SEO, visitors who find your site come from unpaid searches. Approximately 8.5 billion searches are done on Google daily, which presents a lot of opportunities for businesses that want to promote their product and services. Ranking high on Google is key to driving more traffic to your website.

In a survey conducted by Search Engine Journal , 49% of respondents reported that SEO delivers the highest return on investment (ROI) of any digital marketing channel. You can get started with SEO on your own for free by learning more about Google Ranking Factors or with the help of top SEO tools and software . You can also work with an SEO service or agency to create an SEO plan and manage your SEO for you.

PPC Advertising

PPC advertising is precisely what the name implies: you pay a fee every time someone clicks on your digital ads. The amount you’ll pay is determined by the platform you’re advertising on, the potential traffic for your promoted post and the number of competitors willing to pay for similar ads.

Google Ads is the largest PPC platform in the world. Many businesses who engage in SEO marketing also engage in PPC advertising on Google. Paid ads on Google appear above organic search results and that positioning advantage can drive even more traffic to your website.

Google Ads is not your only avenue for PPC advertising. You can also purchase PPC ads via the Microsoft Search Network on Bing and partner sites as well as on top social channels, including YouTube, Facebook, Instagram, Snapchat, LinkedIn, Amazon and TikTok.

Email Marketing

Email marketing is another top digital marketing strategy you’ll likely want to add to your marketing mix. According to Statista, businesses earn an average of at least $32 for every dollar spent on email marketing. For some sectors, such as retail, e-commerce and consumer goods, that number is $45.

To be effective at email marketing, you must develop a strategy for collecting email addresses from clients and prospects. Many businesses collect emails with every customer encounter, sometimes offering a special incentive for joining an email list. Your business website is also a terrific place to offer incentives to visitors so you can grow your email database.

Growing and nurturing your email list is vital to successful email marketing . You also must respect the communication preferences of your list and only send relevant information that your base wants to receive. Also, failing to manage the legal aspects of email marketing, including staying compliant with CAN/SPAM Act mandates, is paramount for email marketing success.

Rather than managing business email manually, most marketers acquire email marketing software. The best email marketing software makes it effortless to keep your email database updated, handling new subscribers and unsubscribes for you.

Your email software should also make it easy to segment your email database based on customer interests, create attractive email designs, manage email scheduling and measure email metrics, including open rates, click-through rates (CTR), conversion rates and bounce rates.

Mobile Marketing

There are more than 310 million smartphone users in the U.S. alone, so it should be no surprise that mobile marketing has become a popular digital marketing strategy for businesses.

Mobile marketing typically is conducted via text, also called short message service (SMS). Text open rates are estimated to be as high as 98%, which is one reason mobile marketing can be so effective. While text messaging is the most common way to market via mobile devices, notifications from mobile apps and social channels can also be received on smartphones. The business applications for mobile marketing are expanding every day.

• Content Marketing

Every form of digital marketing relies on compelling content to attract interest and engage prospects and customers. Content marketing is the term used to describe the different types of content you can develop to deploy in your digital marketing campaigns.

Content marketing can take many forms, including blogs, infographics, whitepapers, ebooks, videos, podcasts, quizzes, slide decks and webinars. Unlike advertising, content marketing is not blatantly promotional but instead employs more subtle tactics to inform, educate or influence a desired target market.

You can use content marketing to establish authority on particular subjects or create buzz for your brand. One of the key advantages of content marketing is that you can do it on virtually any budget. A do-it-yourself (DIY) approach to content marketing will cost you mere pennies or, if your budget allows, you can work with copywriters, videographers, designers and other content development experts to create content for your business.

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There are several key advantages of using digital marketing. Here are the top benefits:

• Budget-friendly: You can engage in some forms of digital marketing, such as email and social media, with little to no money.
• Measurable results: Most forms of digital marketing allow you to measure key performance metrics, including total number of impressions, CTRs, cost per conversion, overall conversion rates and more.
• Improved brand awareness: With so many people using digital devices to access social channels, texts and emails, you have near-unlimited potential to generate awareness for your brand and products.
• Strong engagement: Digital marketing lets you create compelling content via text, images and video, leading to strong customer engagement.
• Strong ROI potential: Digital marketing often earns a more substantial ROI than traditional marketing and advertising tactics.
• Global and regional reach: Depending on the digital marketing tactics you choose, you can limit your reach to a local or regional area or use digital channels, such as YouTube and TikTok, where your content can reach a global audience.
• Flexibility: You can change or adopt new digital marketing strategies relatively quickly.

While digital marketing can be very effective for building business results, you must understand the drivers of success. When you embrace direct marketing best practices, you’re far more likely to achieve the stellar results you want.

Establish Your Digital Marketing Goals

Before engaging in any type of digital marketing, you must establish SMART goals . Specifically, what do you want to accomplish? Examples of top digital marketing goals include:

• Increase website traffic
• Build brand awareness
• Boost brand engagement
• Become known as an expert in your industry
• Generate more qualified leads
• Expand your email prospect database
• Increase sales

Define Your Target Audience

You must have a well-defined audience in mind before selecting digital marketing channels and content marketing strategies. Otherwise, you risk creating messaging or using digital marketing tactics that are off the mark.

Defining your target audience begins with identifying shared attributes, including age, gender, income and education levels, geographic locations, interests and purchasing patterns. Next, you need to identify the specific problems your audience is facing or the pressing desires they have. Once your target audience is defined clearly, you can develop digital marketing messaging that highlights how your business solves their top problems or satisfies their needs.

Determine Your Digital Marketing Budget

Establishing a digital marketing budget will keep you from under or overspending. Setting clear marketing goals and success targets will ensure your digital marketing spend is on target.

You may choose to establish a budget for each digital channel or an overall budget for all efforts. It’s important to have a good handle on digital marketing costs to set a strong budget. Be sure to consider the technologies you’ll need to deploy your digital marketing efforts, including SEO software, email marketing software, website hosting services and social media management tools.

If you plan to do PPC advertising, you must research costs related to the platforms you intend to use. PPC costs are platform-specific and Google Ads and most social media channels offer extensive information about PPC costs on their advertising portals.

Other costs you may need to incorporate into your digital marketing budget include marketing services for copywriting, videography and design. If your budget allows, you can work with a traditional marketing agency, which can cost anywhere from $75 to $300 per hour. If you’re on a shoestring budget, you may want to hire freelancers from popular gig sites, such as Upwork, Fiverr and Freelancer.com, which can cost as little as $15 per hour.

Select Your Digital Marketing Methods

Launching a company website is the first step in digital marketing for many businesses. The additional digital marketing methods you choose depend on what you’re selling, where your ideal audience is spending their time and how much money you want to spend on digital marketing. Social media, SEO and email are the most popular digital marketing techniques, but you may find a different mix works best for your target market.

Track and Analyze Results

The beauty of digital marketing is that it’s relatively easy to track results. In setting your goals, you establish what you’re hoping to achieve. In the analysis stage of digital marketing, you measure how well you’re performing against established goals.

Set a cadence for how often you’ll monitor digital marketing performance data: daily (which is only advised in initial stages or when digital marketing spending is high), weekly or monthly. Very few digital efforts achieve stellar results out of the gate, so don’t be disheartened if you aren’t hitting stretch goals on the first iteration of your marketing efforts. Learn from your analyses to refine your digital marketing strategies accordingly going forward.

Digital marketing is one of the most powerful tools businesses have to generate attention and sales for their products and services. Several digital marketing techniques, including social media marketing, email marketing, SEO, PPC advertising and content marketing, offer exceptional ROI potential. You don’t need a large budget to get started, so digital marketing can be an effective tool for all types of businesses.

What is digital marketing in simple words?

Digital marketing is a business strategy that uses online platforms to generate awareness and sales for products or services. There are many ways to conduct digital marketing, including through social media, email, SEO, PPC and content marketing.

What exactly does a digital marketer do?

A digital marketer uses digital devices and digital marketing techniques, such as social media marketing, SEO and content marketing to drive awareness, interest and sales of business products and services. To be an effective digital marketer, you need to be adept with a variety of digital media as well as possess strong marketing skills.

How much money do I need to start digital marketing?

To get started with digital marketing, you’ll need a computer and an internet connection, which will involve an initial outlay of around $500 to $1000, plus $50-$120 per month. You’ll also need appropriate software, such as email marketing software , SEO software and marketing automation and customer relationship management (CRM) software . Together, these software programs can cost between $0 and $500 per month.

In addition to the software and hardware you’ll need to start digital marketing, you may also need digital marketing training. You can develop digital marketing skills via self-study for free or participate in a training program that could cost anywhere from $150 for a digital marketing certificate to $100,000 or more for a full four-year degree.

How can I do digital marketing with no experience?

There are several ways to get started in digital marketing, even if you have no experience. You could enroll in a digital marketing certificate program or take digital marketing courses online or at your local college. If you already have some general business or marketing skills, you can get an internship in a marketing department specializing in digital marketing.

What are the top digital marketing platforms?

Social media marketing, SEO and email marketing are three of the top digital marketing platforms business marketers use. The top marketing automation tools used for digital marketing include HubSpot , Marketo and Salesforce .

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7 steps to creating an audience-based B2B marketing plan

I f you’re still taking a one-size-fits-all approach to your marketing campaigns, blasting the same messages across channels to a broad audience, you’re leaving revenue on the table. Today’s B2B buyers expect a personalized experience tailored to their specific needs, industry pain points and stage in the customer journey. Generic campaigns won’t cut it anymore.

The key to unlocking more marketing-driven revenue is adopting an audience-based planning approach. Rather than promoting your products or services en masse, this strategy involves segmenting your target accounts and prospects into distinct audiences. You can then craft customized messaging, content and channel strategies that speak directly to what each audience cares about most.

The benefits of audience planning

Nearly 75% of customers expect better-personalized experiences as technology advances, according to Salesforce’s State of the Connected Customer . For revenue-generating marketers, that means thinking bigger picture than first-name variables or campaigns to “CFOs in New York at companies with $15 million in revenue.” 

In multi-channel marketing campaigns, personalization also means getting granular with where your prospects are in their customer journey, what industries they belong to, what pain points they are experiencing and what product or service(s) are most likely to resonate with them in this exact moment. 

I call this audience-based planning — a way to take what your sales team wants to sell and to whom and pair it with what your data can tell you about that target audience’s interests, pain points and journey stage. You might also call this “sales-driven marketing” rather than marketing-driven sales — as in this type of plan, you’re letting the sales team dictate exactly who they want , sometimes even down to the account names. If you’re new to account-based marketing (ABM), this probably sounds familiar, as planning with very specific accounts provided by a selling team is critical to any solid ABM strategy.

On the marketing front, planning by audience (and customer journey) ensures marketing dollars are spent on the accounts most likely to be in the buying cycle. Since only 5% of B2B buyers are actively in the market for new services every quarter (per a 2021 report from Ehrenberg-Bass Institute ) and the average buyer cycle in B2B marketing could be anywhere from six months to five years, this type of plan can help you narrow down your targeting efforts to:

• Who is an ideal customer?
• Where is that customer in the buyer journey (beginning, middle or end)?
• What messaging is most likely to resonate?

As a bonus, the quality of leads handed off to the selling team is greatly improved, and your relationship with them as a supportive resource is improved, too. 

Dig deeper: Why we care about audience development

How to create an audience-based marketing plan

Getting started with your audience-based plans is simpler than you might think.

Step 1: Align on key sales goals and team roles

Your goals planning might look something like this:

• Sales leadership: Communicates sales growth goals and any key focus areas for the year. Gets specifics on company size, key buyers, industries, pain points, commonalities and anything else that might separate good leads from bad ones. 
• Marketing leadership: Communicates how marketing will support sales goals; determines key initiatives, campaigns, content and assets that align with sales goals.
• Demand generation: Determines specific application of marketing goals into a set of lists, audiences, channels and tasking opportunities; builds, executes and reports on all key strategies.

Step 2: For each sales goal, gather every account you can

This could include known and unknown accounts — not people if you can help. Consider the following questions:

• Do you have access to accounts not in your database that could be interested in this product/service? 
• What accounts in your CRM have no history or engagement with this product/service but would be a fit, based on information provided by Sales?
• What accounts know about this product/service but haven’t converted into new business yet?
• What clients might be a fit for cross-serve or upsell on this service?

While all of these accounts will be in your target list, it’s important to keep them separated by where they are in the customer journey. Each list might require additional marketing touchpoints or unique messaging tailored to their journey stage. 

For convenience, you may also group these by campaigns or lists in your CRM so you can report on different success metrics that more closely align with their journey stage (e.g., increasing awareness is important for accounts that don’t know you, whereas opened opportunities are important for accounts already in the funnel). 

Step 3: Build your advertising lists

This is where an account-based marketing platform is a true friend. If you have access to a platform such as this or to a platform that can help you identify intent, this is the time to use it. Once you know all of the accounts you want to target, you may choose to build an advertising plan that looks something like this:

• All accounts: Get social media ads, regardless of intent (goal to grow intent).
• Accounts showing intent on certain keywords: Get targeted display ads by journey (to grow awareness).

Step 4: Build your email list

With the recent changes in Gmail and Yahoo! , it is critical to take this step with extra care. Above all else, your email list must only include existing records in your email system who have demonstrated some interest in this product/service through previous interactions.

You could identify such intent based on the following:

• Account and person show intent in the topic (an intent-based tool can tell you this).
• Previous campaign history (e.g., attended a webinar on said topic).
• Website page visits specific to this topic.

Consider these people eligible for one-time email campaigns, not newsletters. It’s important to send them something helpful to their day-to-day lives and that they won’t be surprised to get. 

If they convert on your offer, however, be sure to add them to an ongoing target list for people specifically interested in this product/service for the future.

Dig deeper: How to send more emails and grow your subscriber list

Step 5: Interested accounts with no known people

“Wait, can’t we pull the key buyer from something like ZoomInfo?” Technically, you could, but that doesn’t mean they are entirely sales-ready. If you know an account is interested in the topic but don’t know who is engaging, you can use a tool like content syndication to generate new conversions. 

In this example, with a helpful piece of content or a webinar targeted to their pain points, you can use your target account list to entice your key buyers to convert into your marketing funnels. This ensures you can market to the engaged person at a target account without pushing the call to sell too early in the funnel. 

Dig deeper: 5 tips for balancing ‘push’ and ‘pull’ in content marketing

Step 6: Handing off to sales

Ideally, you have created a nurture structure wherein you encourage buyers at target accounts to enter marketing nurtures specific to their needs. When they are ready to buy, you’ve created paths for them to find a contact us form, a chatbot or a person directly listed on your website. 

But what about the others? Some companies may choose to run outbound on certain accounts as well. Here’s where you can create lists to monitor for those trigger events. Those could be key happenings at a company, engagement minutes, contact scores or specific page visits. This is worth documenting — and unique to your selling team. 

By proactively separating your audiences by target profiles, you can create more specific follow-up steps (or cadences) aligned to where they are in the customer journey, how their industry talks about your product/service, and/or their pain points. Thus, your selling team’s likelihood of turning the lead into a conversation increases.

Step 7: Improve reporting

If you’re using a CRM tool, you know the challenge of the single campaign source field. It assumes a single campaign “converted” your lead into an opportunity, which is not how most buyers engage with your brand. 

Putting the accounts you wish to target into a campaign or list for future monitoring (remember Step 2?), lets you monitor which ones have had opportunities for the specific service/product you’re marketing to them. In other words, you’ll have two layers of reporting on campaign success:

• The campaign that winds up in their campaign attribution field in your CRM.
• All accounts you’ve been actively targeting — with opportunities credited even when your marketing efforts resulted in a conversion to opportunity through a non-digital channel. 

Remember, personalization is greater than the first name field, and messaging should differ along the customer’s journey. Have you tried something like this at your organization? What considerations for personalization and better targeting are you trying? 

The post 7 steps to creating an audience-based B2B marketing plan appeared first on MarTech .

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What Is a Marketing Plan? And How to Create One

Let’s learn about a marketing plan, how it helps businesses and the steps for building your own.

What is a marketing plan?

A marketing plan is a document that a business uses to execute a marketing strategy. It is tactical, and, as later sections of this article explore, it typically includes campaign objectives, buyer personas, competitive analysis, key performance indicators, an action plan, and a method for analysing campaign results.  

What is the purpose of a marketing plan?

In general, a marketing plan serves several purposes: 

Streamline and organise marketing efforts 

Guide businesses and their marketing teams through a sequence of marketing activities 

Determine how to measure a campaign's success  

Effectively allocate the marketing campaign budget  

A business might develop a marketing plan for a specific need, campaign, or goal within its larger mission. Here are some examples: 

Launching a new product or service

Carrying out campaigns through different marketing channels, including social media, email marketing, print media, TV, or offline events  

Implementing paid advertising 

Measuring marketing efforts over specific periods, such as every quarter, six months, or year

Marketing plan vs marketing strategy vs business plan

In researching a marketing plan, you may come across the related concepts of marketing strategy and business plan. Think of all three as written roadmaps for developing your business. You'll find similarities among them, including your business objectives and information on your target market. Still, as we've laid out in the chart below, there are some important differences to know as you build these roadmaps. 

Review these roadmaps periodically to measure the success of your marketing and business efforts.

How to create a marketing plan 

The following sections describe the components of a solid marketing plan and the steps to building each one. Develop each section in the order listed, and use insights from each section to guide your process in the following ones. Once you complete all the sections, review your plan for areas that need refining. 

1. Executive summary

Here, you will write a summary, usually a few paragraphs at maximum, to introduce the following sections. In a few paragraphs, orient readers to the following:

General information about the business, such as its mission, past accomplishments and setbacks, and brand identity

Information specific to the marketing campaign driving this plan and how it will advance or improve upon past marketing efforts 

You might choose to compose this section after you've written and refined the marketing plan. 

2. Marketing campaign goals 

From your marketing strategy and business plan, state the marketing campaign's goals with specificity and data-driven metrics. For example:

Specify 'Get more email subscribers' as 'Increase email subscribers by 50 per cent by next quarter'. 

'Generate more online purchases' could be specified as 'Drive traffic from paid Facebook ads to a sales page and increase the site's conversion rate from 2 to 5 per cent.

3. Key performance indicators (KPIs)

KPIs are the specific metrics you'll monitor to measure the success of your marketing efforts. Determining KPIs to continually optimise your tactics, reduce inefficiencies, and steer your marketing campaign toward success is important.  

KPI examples include:

The number of website visitors

The number of new email subscribers

The number of event registrants 

The rate of converting leads into customers

Sales revenue figures

4. Buyer personas 

Refer to your marketing strategy and business plan to crystalise target market insights into detailed buyer personas. Based on your existing customers and extensive market research, you can think of a buyer persona as a fictional character you create. Building clear buyer personas helps to focus your marketing efforts and drive campaign results. 

Answer these questions to get started:

What is this persona's demographic profile, including age, income, location, occupation, etc? 

Where do they go to find information? 

What keywords do they use to search?

How do they prefer to purchase products and services?

At what times of the day are they most likely active on social media or other marketing channels, online or offline?

What words, phrases, and questions do they use to describe their challenges and goals?

Use answers to tailor every detail of your marketing campaign to your buyer persona and guide potential customers toward an action, such as subscribing to your email list or purchasing.

5. Competitor analysis 

Refer again to your marketing strategy and business plan to extract key information about how competing brands reach customers in your target market. Then, examine competitors' marketing strategies in more detail.

Here are three ways to generate marketing-specific information about competitors:

Use SEO tools like SEMRush to discover how your competitors leverage popular keywords, content, and ad copy to attract an audience.

Study competitors' social media accounts and note the content they post to engage followers. 

Subscribe to competitors' email lists to learn how they market and sell to potential leads in their inboxes. 

6. Action plan 

Your campaign's action plan should include the tactics and methods you'll use to market your products and services to potential customers. 

Include the following information in your action plan:  

The campaign budget and target date of completion

Key milestones you need to pass on your way to achieving the goals 

The marketing channels you will use, offline and online 

The kinds of content you will create and your schedule for delivering it

Organic and paid marketing activities

7. Method of analysing results 

Your marketing plan should describe how you will monitor KPIs and analyse your campaign results at each milestone. That way, you can find out what's working and what's not and adjust your plan accordingly. 

Set up analytic tools for your marketing channels, including your social media accounts, email system, website and landing pages, and event registration pages. You can also set calendar alerts based on your action plan for reviewing KPIs.

Which channels see the most traffic?

Which channels are converting at the highest rates? 

How are individual pieces of content performing?

How efficiently is your budget performing?

Which metrics are improving, staying the same, or declining over time? 

Marketing plan key takeaways

Remember: Having a solid marketing plan can make it possible to allocate your marketing budget effectively and streamline your marketing activities. By following the seven steps above, you may see improvements in your marketing efforts, from attracting more ideal customers to inspiring them to take action. 

Improve your marketing with Coursera

One way to become a skilled marketer is to take online courses and practise the latest strategies. Learn which web analytics tools are right for you, how to use them to analyse data and more in the Google Digital Marketing and E-commerce Professional Certificate or with Meta Social Media Marketing Professional Certificate .

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