resort hotel business plan pdf

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Resort Business Plan

Free Business Plan Template

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How to Write A Resort Business Plan?

Writing a resort business plan is a crucial step toward the success of your business. Here are the key steps to consider when writing a business plan:

1. Executive Summary

An executive summary is the first section planned to offer an overview of the entire business plan. However, it is written after the entire business plan is ready and summarizes each section of your plan.

Here are a few key components to include in your executive summary:

Introduce your Business:

Start your executive summary by briefly introducing your business to your readers.

Market Opportunity:

Facilities:.

Highlight the resort facilities you offer your clients. The USPs and differentiators you offer are always a plus.

Marketing & Sales Strategies:

Financial highlights:, call to action:.

Ensure your executive summary is clear, concise, easy to understand, and jargon-free.

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2. Business Overview

The business overview section of your business plan offers detailed information about your business. The details you add will depend on how important they are to your business. Yet, business name, location, business history, and future goals are some of the foundational elements you must consider adding to this section:

Business Description:

Describe your business in this section by providing all the basic information:

Describe what kind of resort you run and the name of it. You may specialize in one of the following resort businesses:

• Beach resorts
• Spa resorts
• Golf resorts
• Mountain resorts
• Eco resorts
• Ski resorts
• Luxury resorts
• Describe the legal structure of your resort, whether it is a sole proprietorship, LLC, partnership, or others.
• Explain where your business is located and why you selected the place.

Mission Statement:

Business history:.

If you’re an established resort, briefly describe your business history, like—when it was founded, how it evolved over time, etc.

Additionally, If you have received any awards or recognition for excellent work, describe them.

Future Goals

This section should provide a thorough understanding of your business, its history, and its future plans. Keep this section engaging, precise, and to the point.

3. Market Analysis

The market analysis section of your business plan should offer a thorough understanding of the industry with the target market, competitors, and growth opportunities. You should include the following components in this section.

Target market:

Start this section by describing your target market. Define your ideal customer and explain what types of services they prefer. Creating a buyer persona will help you easily define your target market to your readers.

Market size and growth potential:

Describe your market size and growth potential and whether you will target a niche or a much broader market.

Competitive Analysis:

Market trends:.

Analyze emerging trends in the industry, such as technology disruptions, changes in customer behavior or preferences, etc. Explain how your business will cope with all the trends.

Regulatory Environment:

Here are a few tips for writing the market analysis section of your resort business plan:

• Conduct market research, industry reports, and surveys to gather data.
• Provide specific and detailed information whenever possible.
• Illustrate your points with charts and graphs.
• Write your business plan keeping your target audience in mind.

4. Resort Services & Facilities

The product and services section should describe the specific services and products that will be offered to customers. To write this section should include the following:

Describe all amenities & facilities:

Mention the resort facilities your business will offer. This list may include:

• Accommodation
• Recreational activities
• Spa and wellness
• Entertainment zone
• Event and conference facilities
• Swimming pool
• Tennis court

Describe each facility:

Provide a detailed description of each facility you provide, the types of that facility, and everything about it.

Quality Measures

: This section should explain how you maintain quality standards and consistently provide the highest quality service.

This may include quality assurance audits, standard operating procedures, regular maintenance & upkeep, hygiene & cleanliness standards, etc.

Additional Services

In short, this section of your resort plan must be informative, precise, and client-focused. By providing a clear and compelling description of your offerings, you can help potential investors and readers understand the value of your business.

5. Sales And Marketing Strategies

Writing the sales and marketing strategies section means a list of strategies you will use to attract and retain your clients. Here are some key elements to include in your sales & marketing plan:

Unique Selling Proposition (USP):

Define your business’s USPs depending on the market you serve, the equipment you use, and the unique services you provide. Identifying USPs will help you plan your marketing strategies.

Pricing Strategy:

Marketing strategies:, sales strategies:, customer retention:.

Overall, this section of your resort business plan should focus on customer acquisition and retention.

Have a specific, realistic, and data-driven approach while planning sales and marketing strategies for your resort business, and be prepared to adapt or make strategic changes in your strategies based on feedback and results.

6. Operations Plan

The operations plan section of your business plan should outline the processes and procedures involved in your business operations, such as staffing requirements and operational processes. Here are a few components to add to your operations plan:

Staffing & Training:

Operational process:, equipment & machinery:.

Include the list of equipment and machinery required for the resort, such as recreational activities equipment, spa & wellness equipment, vehicles, etc.

Adding these components to your operations plan will help you lay out your business operations, which will eventually help you manage your business effectively.

7. Management Team

The management team section overviews your resort business’s management team. This section should provide a detailed description of each manager’s experience and qualifications, as well as their responsibilities and roles.

Founders/CEO:

Key managers:.

Introduce your management and key members of your team, and explain their roles and responsibilities.

Organizational structure:

Compensation plan:, advisors/consultants:.

Mentioning advisors or consultants in your business plans adds credibility to your business idea.

This section should describe the key personnel for your resort services, highlighting how you have the perfect team to succeed.

8. Financial Plan

Your financial plan section should provide a summary of your business’s financial projections for the first few years. Here are some key elements to include in your financial plan:

Profit & loss statement:

Cash flow statement:, balance sheet:, break-even point:.

Determine and mention your business’s break-even point—the point at which your business costs and revenue will be equal.

Financing Needs:

Be realistic with your financial projections, and make sure you offer relevant information and evidence to support your estimates.

9. Appendix

The appendix section of your plan should include any additional information supporting your business plan’s main content, such as market research, legal documentation, financial statements, and other relevant information.

• Add a table of contents for the appendix section to help readers easily find specific information or sections.
• In addition to your financial statements, provide additional financial documents like tax returns, a list of assets within the business, credit history, and more. These statements must be the latest and offer financial projections for at least the first three or five years of business operations.
• Provide data derived from market research, including stats about the resort, user demographics, and industry trends.
• Include any legal documents such as permits, licenses, and contracts.
• Include any additional documentation related to your business plan, such as product brochures, marketing materials, operational procedures, etc.

Use clear headings and labels for each section of the appendix so that readers can easily find the necessary information.

Remember, the appendix section of your hotel resort business plan should only include relevant and essential information supporting your plan’s main content.

The Quickest Way to turn a Business Idea into a Business Plan

Fill-in-the-blanks and automatic financials make it easy.

This sample resort business plan will provide an idea for writing a successful resort plan, including all the essential components of your business.

After this, if you still need clarification about writing an investment-ready business plan to impress your audience, download our resort business plan pdf .

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Hotel Business Plan

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Business Plan Templates Example

Essentials of Writing a Business Plan

Frequently asked questions, why do you need a resort business plan.

A business plan is an essential tool for anyone looking to start or run a successful resort business. It helps to get clarity in your business, secures funding, and identifies potential challenges while starting and growing your business.

Overall, a well-written plan can help you make informed decisions, which can contribute to the long-term success of your resort.

How to get funding for your resort business?

There are several ways to get funding for your resort business, but self-funding is one of the most efficient and speedy funding options. Other options for funding are:

• Bank loan – You may apply for a loan in government or private banks.
• Small Business Administration (SBA) loan – SBA loans and schemes are available at affordable interest rates, so check the eligibility criteria before applying for it.
• Crowdfunding – The process of supporting a project or business by getting a lot of people to invest in your business, usually online.
• Angel investors – Getting funds from angel investors is one of the most sought startup options.

Apart from all these options, there are small business grants available, check for the same in your location and you can apply for it.

Where to find business plan writers for your resort business?

There are many business plan writers available, but no one knows your business and ideas better than you, so we recommend you write your resort business plan and outline your vision as you have in your mind.

What is the easiest way to write your resort business plan?

A lot of research is necessary for writing a business plan, but you can write your plan most efficiently with the help of any resort business plan example and edit it as per your need. You can also quickly finish your plan in just a few hours or less with the help of our business plan software .

How do I write a good market analysis in a resort business plan?

Market analysis is one of the key components of your business plan that requires deep research and a thorough understanding of your industry.

We can categorize the process of writing a good market analysis section into the following steps:

• Stating the objective of your market analysis—e.g., investor funding.
• Industry study—market size, growth potential, market trends, etc.
• Identifying target market—based on user behavior and demographics.
• Analyzing direct and indirect competitors.
• Calculating market share—understanding TAM, SAM, and SOM.
• Knowing regulations and restrictions
• Organizing data and writing the first draft.

Writing a marketing analysis section can be overwhelming, but using ChatGPT for market research can make things easier.

How detailed should the financial projections be in my resort business plan?

The level of detail of the financial projections of your resort business may vary considering various business aspects like direct and indirect competition, pricing, and operational efficiency. However, your financial projections must be comprehensive enough to demonstrate a comprehensive view of your financial performance.

Generally, the statements included in a business plan offer financial projections for at least the first three or five years of business operations.

What key components should a resort business plan include?

The following are the key components your resort business plan must include:

• Executive summary
• Business Overview
• Market Analysis
• Products and services
• Sales and marketing strategies
• Operations plan
• Management team
• Financial plan

Can a good resort business plan help me secure funding?

Indeed. A well-crafted resort business will help your investors better understand your business domain, market trends, strategies, business financials, and growth potential—helping them make better financial decisions.

So, if you have a profitable and investable business, a comprehensive business plan can help you secure your business funding.

What's the importance of a marketing strategy in a resort business plan?

Marketing strategy is a key component of your resort business plan. Whether it is about achieving certain business goals or helping your investors understand your plan to maximize their return on investment—an impactful marketing strategy is the way to do it!

Here are a few pointers to help you understand the importance of having an impactful marketing strategy:

• It provides your business an edge over your competitors.
• It helps investors better understand your business and growth potential.
• It helps you develop products with the best profit potential.
• It helps you set accurate pricing for your products or services.

About the Author

Upmetrics Team

Upmetrics is the #1 business planning software that helps entrepreneurs and business owners create investment-ready business plans using AI. We regularly share business planning insights on our blog. Check out the Upmetrics blog for such interesting reads. Read more

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From idea to execution: 10 sections to include in your hotel business plan

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By Lana Cook

Do you love connecting with people from all over the world who share your passion for travel? Don’t want to work a typical 9-5 job and instead want to build a business where every day is different, and you own your schedule?

Starting a hotel business is a dream many entrepreneurs have, but it can be a daunting venture to start. A hotel business plan is a critical first step for business owners to turn their dreams into reality. A strategic plan allows one to study the hotel industry, identify their hotel’s unique point of view, and outline how exactly they will reach their goals.

Read on to learn more about the ten sections to include in your hotel business plan, tips for creating an effective plan, and key things you need to start your new hotel business.

Ready to get started creating your plan? Download our hotel business plan template.

What is a hotel business plan?

A hotel business plan is a detailed document that identifies your business’s goals, objectives, and strategies for success. It includes market research and a roadmap for building and operating your business.

Why do you need a hotel business plan?

Studies show that entrepreneurs who finished their business plan were twice as likely to succeed in growing their business than those with no plan. A hotel business plan:

• Helps you identify whether you have a viable business idea
• Provides a detailed roadmap on what you need to accomplish and why
• Gives potential investors insight into your business idea and confidence that you can be successful
• Keeps you on track as you start to execute the different tactics outlined in your plan
• Identifies critical milestones for you and your team to reach

Your plan does not have to be static and should change over time as your business grows and evolves. Your first draft is a starting point to help guide your strategy and instill confidence in potential investors.

10 sections to include in your hotel business plan

Whether you’re starting a small boutique hotel, a cozy B&B, or a 5-star resort, you will need to address the following sections in your hotel business plan.

1. Executive summary

An executive summary is the most essential part of your business plan. It should concisely explain the purpose of your business and why it will be a success.

Include your mission statement explaining why your hotel exists and its overall goal. For example, Capella Hotels & Resorts ’ mission is to combine tradition, discovery, individuality, and twist of the unexpected to create the perfect stay for each guest.

You should also include your vision statement that clearly describes your hotel’s purpose for being in a single sentence. For Capella Hotels, its vision is to embody excellence in the craft of hospitality.

We recommend writing your executive summary as the final stage, as it should summarize the goals and objectives laid out in your plan.

2. Company analysis

Your company analysis is where you can dive into your hotel’s competitive advantage. Ask yourself what makes your hotel unique . Why would guests want to stay with you instead of your competitors?

In this section, identify your brand’s identity and the goals and objectives you want to accomplish. Outline how many rooms and room categories your property will have. For example, will you offer a hybrid hospitality model with dorms, single rooms, and suites? Explain what ancillary revenue sources you’ll offer, like in-room food and beverage options, welcome drinks, or airport shuttles.

Use storytelling to communicate your excitement and passion and make it clear what your hotel will bring to the hospitality industry that hasn’t been done before.

3. Industry analysis

As a business owner, you must be prepared for forces outside your control. You will need to conduct a market analysis that looks at the hospitality industry to identify micro and macro trends that may impact your business. Look at:

• Economic trends
• Environmental trends
• Political trends
• Global health trends
• Technology trends

For each trend, identify how it will impact your business and ways to mitigate risk or take advantage of opportunities.

For example, digital check-in technology has increased across the hotel industry with the rise of tech-savvy guests, new innovative software providers, and labor challenges. Therefore, consider what guest experience solution you’ll include at your hotel.

In addition to trends, look at the history of the hospitality industry, its current size, and how it’s expected to grow in the short and long term. This research will impact the rest of your plan, especially your marketing and financials.

4. Customer analysis

What type of hotel guests do you want to attract? It’s impossible to please every kind of guest, which is why it’s important to identify your target market . Once you know who you want to stay at your property, you can develop amenities, services, and marketing materials to attract these guests and deliver exceptional experiences .

Ask yourself:

• What type of guests do I want? Business or leisure travelers? Retirees or Gen-Z?
• What demographics? Age, gender, marital status, etc.
• What are my target market’s interests? Water sports, hiking, relaxation, museums, etc.
• What does my target market value? Sustainability, contactless technology, personalized service, localized experiences, etc.

This section will help you formulate the guest experience to ensure that expectations meet reality .

5. Competitive analysis

The competition you face will vary depending on where your hotel is located. In this section, you should conduct in-depth competitor research to understand how your hotel will compare. Identify your five major competitors — ideally, three direct competitors you will be competing with upon opening and two aspirational competitors you can emulate as you grow your business.

Conduct a SWOT analysis based on your competitors to look at:

• Strengths . Where does your property excel in comparison to competitors? Why would travelers pick you? Price, amenities, location, technology, etc.
• Weaknesses . Where does your property fall short in comparison to competitors? Price, amenities, location, technology, etc.
• Opportunities . What industry trends can you take advantage of? What local events or partnerships can you capitalize on?
• Threats . What are the biggest threats facing your property? War, travel restrictions, recession, etc.

A thorough analysis can help solidify your competitive advantage and develop a contingency plan for how you will deal with your weaknesses and threats.

6. Marketing plan

Without demand, there is no business. A hotel marketing plan outlines the channels you’ll use to reach your target audience to drive bookings. Your marketing strategy should include three key channels:

1) Paid media . Paid advertising to promote your property and drive bookings. This includes online travel agencies (OTAs) , search engine marketing (SEM), retargeting, and metasearch advertising.

2) Owned media. The content  you create, like your hotel website , social media channels, blog posts, and SEO.

3) Earned media. User-generated content created by third parties like media coverage or online reviews.

7. Operations plan

How do you plan to run your day-to-day operations? This section of your plan will outline all of the key tasks and responsibilities of your team and what exactly your hotel will offer. Consider:

• The number of staff and supervisors required
• Job descriptions and responsibilities
• Your service standards (check out our downloadable SOPs for some inspiration)
• How you’ll manage your inventory
• What hotel technology solutions will you need? PMS, channel manager, booking engine, payment terminal, revenue management tools, guest engagement software, etc.
• What services and amenities do you want to offer? Room service, bar, restaurant, pool, spa, wellness center, etc. 

Detail your short and long-term operational plans and the stakeholders involved for each area.

8. Management team

Whether or not you’ve hired your team yet, this is one of the most important sections potential investors will look at. Make sure to outline the key personnel you will require and their roles. 

In general, these are the following roles you’ll want to outline:

• Hotel management (general manager, front office manager, housekeeping manager, maintenance manager, revenue manager)
• Hotel sales team
• Housekeeping staff
• Front office staff
• Maintenance

Depending on the size of your hotel, your team will vary. Identify the team members you need to open and your hiring plans over the next five years.

9. Strategic plan

Hoteliers must be strategic in optimizing occupancy rates across seasons to maintain revenue. As part of your strategic plan, identify how you will manage:

• Pricing – what room types will you offer, and how will the pricing vary?
• How will you maintain consistent occupancy throughout the high and low seasons? Will you adapt your pricing and marketing strategies?
• How will you conduct revenue management ? What type of rules/alerts will you use to adjust rates? Will you use technology to help with revenue management?
• What will your online reputation management strategy be? How will you collect and respond to online reviews?
• What will your distribution mix look like? How will you drive reservations across a variety of channels?

10. Financial plan

Your financial projections are the most challenging but arguably the most crucial part of your hotel business plan. In this section, you should include the following:

• Start-up costs. How much money will you need from lenders to operate your hotel? Consider business licenses, furniture, down payments, etc.
• Operating costs . How much money will you need to keep your business running? Consider staffing costs, guest acquisition costs, mortgage payments, utilities, SaaS payments, etc.
• Income statement . What will your revenue, expenses, and profit be over the first 3-5 years of business?
• Cash flow projections . How will cash flow in and out of your business? Show what capital investment you’ll need to start.
• Balance sheet . Identify your assets, liabilities, and equity.

If you’re looking for a potential investor, your financial plan will be the section they care about most. Here, you must prove how your business will provide a return on investment. Don’t forget to include an Appendix that shows more detailed reporting and financial figures.

8 tips for creating an effective plan

1. Start with the section that excites you the most! Covering all the topics outlined above can feel overwhelming, so don’t feel pressured to go in order.

2. Reach out to a business owner you admire. No matter what type of business you’re starting, getting advice from another business owner is always helpful. Reach out to a successful local business owner to see if they’d be willing to share some insights they learned along the way.

3. Be concise. While there’s a lot to cover, you must be concise in each section of your plan. Include any additional research or documentation in the appendix to keep your business plan clean.

4. Try to avoid industry jargon. Depending on what type of investor is reading your plan, they may find jargon irrelevant and distracting.

5. Ensure you have a clear competitive advantage. You should be able to state in one sentence what makes your property unique. This unique selling point (USP) will be prominent in all of your marketing materials.

6. Set SMART goals. Setting specific, measurable, achievable, relevant, and time-bound goals is important to stay organized and on track to reach milestones.

7. Don’t forget about your plan. You will have spent hours developing your plan, so make sure you use it! Reference your plan as you build and grow your business , and remember that it’s ok if things change.

8. Illustrate your passion. Communicate why you want to be a part of the hospitality industry. Passion is contagious and gives investors more confidence that you will work hard to achieve your dreams.

What do you need to start a hotel business?

Ok, so you’ve read through this article and are now wondering — what’s next? Ensure you have the following items on your radar to start your business.

• A vision. Know exactly what kind of business you want to build (a quaint bed and breakfast is very different from a large-scale resort).
• A business plan. Stay on track with a well-developed business plan.
• A location. Decide if you want to build a new property or renovate an existing hotel.
• Capital. Do you need to raise an upfront capital investment? Remember that new businesses usually aren’t profitable for the first few years and will need cash flow to pay for expenses.
• Business licenses & permits. Depending on the type of property and its services, you’ll need an occupancy permit, alcohol license, food service license, sales tax license, etc.
• Technology. Choose technology to help streamline operations and earn more revenue.
• Furniture & equipment. You must furnish your property with the proper furniture, electronics, appliances, etc.
• Staff. Take time hiring staff you can trust and who understand your hotel’s brand and vision.

Final thoughts

Your business plan provides the foundation for your new business and outlines the next steps in the journey. Ensure you fully understand the market and competitive landscape to enter the industry prepared for the future. Start slow and invest in the right people and technology to support the growth of your business.

Looking to start a hotel? Download the technology guide. Download now

About Lana Cook

Lana Cook is a Content Writer at Cloudbeds where she is able to combine her love of writing and passion for travel. She has spent the last few years writing about all things technology and the ways in which it can be used to help businesses thrive. When she’s not busy writing, you can find her checking out the latest movie or searching for a new TV show to binge.

Hotel business plan

You might also be interested in..., infinitely scalable: build your ideal hotel tech stack with a modern platform, what is a booking engine how to increase profitability and direct bookings, hotel crs: what it is and how it helps the bottom line.

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Top 10 Resort Business Plan Templates with Examples and Samples (Editable Word Doc, Excel and PDF Included)

Samradni Pradhan

There is a deep need for that ideal escape, a haven of peace and renewal, in the hurry and bustle of our daily lives. It's the longing for that one special moment when time seems to stand still and troubles vanish like morning mist. Yes, we're referring to vacations, those valued breaks from daily life that have a mysterious way of mending our souls and reviving our spirits.

But, as any seasoned traveler will tell you, the success of a vacation often hinges on one crucial factor: the choice of the right resort. The perfect resort can transform a good trip into an unforgettable one, while the wrong one can cast a shadow over the sunniest of destinations.

And speaking of meticulous planning, if you're thinking about venturing into the world of resort business ownership, then you're in for an exhilarating journey—one that demands as much care, foresight, and dedication as planning the perfect vacation. It's here that the significance of a well-crafted business plan becomes paramount.

In this blog, we delve deep into why a business plan is your compass to success in the realm of resort ownership and how our well-researched business plan template with real data and insights can help you succeed in your venture.

Best Resort Business Plan Templates

Table of contents.

• Executive Summary
• Company Overview
• Industry Analysis
• Customer Analysis
• Competitor Analysis
• SWOT Analysis
• Porter's Framework
• Operational Plan
• Financial Plan

A resort business is a huge responsibility. One that requires proper planning and analysis. Through this detailed business plan template, we cover the major sections that must be included in your business plan. A total of 64 pages are available when you download this template. Each of these pages is thoughtfully curated to ensure that your best foot is put forward while presenting your business plan. We have made use of the best quality graphics and images so you get the much-needed professional look and feel. For the benefit of this blog, we have focused on the top 10 pages within this template.

Upon downloading, you will get the 64-page Doc, PDF, and XLS files.

1. executive summary.

Your resort's journey begins here, on the Executive Summary template page. This is where you'll articulate the dream that drives you, providing a glimpse of the oasis you're creating. Engage your readers with a captivating snapshot of your resort's unique charm, emphasizing its financial potential. As the resort's visionary, this template empowers you to communicate your passion and ambition persuasively.

In our Executive Summary section, you will get templates for

1.1 The Quick Pitch: Deliver a brief and captivating summary showcasing your resort business's core attractions and amenities.

1.2 The Entity Profile: Offer easily digestible details on your company's structure and profile, designed to pique the interest of potential backers and partners in your resort venture.

Download this business plan

(Do you plan on starting your own hotel industry business or already have one that requires funding or revamping? Why not check out our Hotel Industry Business Plan Template that covers all the relevant information in the most attractive way!)

2. Company Overview

In the Company Overview template, you can sculpt your resort's identity. Unfold the narrative of your resort's inception, its core values, and the enchanting experiences it promises to deliver. This page guides you in weaving a story that differentiates your resort and evokes an emotional connection with potential investors and partners.

In our Company Overview section, you will get templates for:

2.1 Vision and Mission: Craft a compelling mission and vision that drive your resort business forward, shaping its purpose and direction.

2.2 Company Goals and Objectives: Illuminate the precise goals and objectives your resort business endeavors to attain, guiding your path toward accomplishment.

2.3 Start-up Summary: Provide a concise overview of your resort's inception, highlighting its origins, structure, and foundational elements.

2.4 Market Gap Analysis and Business Statement: Pinpoint gaps in the resort market and articulate your unique business statement, establishing your brand as a distinct presence within the industry.

2.5 Services Portfolio: Showcase an extensive array of resort services, illustrating the breadth of your hospitality and tourism industry expertise and offerings.

2.6 Key Success Factors: Define the pivotal factors that will measure the efficacy and triumphs of your beach resort business plan , ensuring a well-defined route to prosperity.

3. Industry Analysis

Dive into the intricate details of the hotel industry with the Industry Analysis template page. Here, you'll dissect the trends, challenges, and opportunities that define this vibrant sector. Equip yourself with the knowledge to steer your resort toward success by understanding the competitive landscape, guest preferences, and emerging market forces.

In our Industry Analysis section, you will get templates for:

3.1 Market Analysis: Dive deep into the resort industry, assessing its current landscape, uncovering potential opportunities, and identifying key players to shape your resort's success.

3.2 Market Trends Tracking: Keep a vigilant eye on industry trends, ensuring your resort stays ahead of the curve and maximizes its appeal to modern travelers.

3.3 Major Challenges and Solutions: Confront and conquer major obstacles, crafting strategic solutions to pave the way for your resort's uninterrupted progress.

3.4 Growth Drivers Identification: Unearth the precise factors and initiatives that will fuel and amplify the growth and prosperity of your resort brand.

3.5 Geographical Market Analysis: Tailor your approach to cater to diverse geographical regions within your target market, guaranteeing seamless expansion and alignment with regional preferences and demands.

4. Customer Analysis

You'll get to know your future guests intimately on the Customer Analysis template page. Explore their demographics, behaviors, and desires, allowing you to tailor your resort's offerings to meet their expectations. This template empowers you to create a customer-centric approach, ensuring every visitor feels like a cherished guest.

In our Customer Analysis section, we offer comprehensive templates for:

4.1 Target Market Definition: Clearly define the specific consumer or business segments your catering service is poised to cater to.

4.2 Buyer Persona Development: Create a comprehensive profile of your ideal customer, offering deep insights into their demographics, preferences, and behaviors to enhance your understanding of their requirements.

4.3 Market Sizing Analysis: Calculate the overall catering market size and evaluate the potential market share for your catering brand, providing valuable insights into the scope of opportunities within your business environment.

5. Competitive Landscape

A competitive landscape is your secret weapon for understanding the strengths and weaknesses of major players in the resort industry . Identify areas in the market and refine your strategies to outshine the competition with the perfect vacation packages . With this template, you'll be equipped to offer unique services and experiences that set your resort on a path to success.

In our Competitive Landscape section, we provide templates for:

5.1 Major Players: Explore the landscape of your catering service sector by identifying and analyzing the prominent competitors and key industry players.

5.2 Attributes Comparison: Conduct a comprehensive analysis comparing the essential attributes and features of various catering products or services available to position our offerings strategically.

6. SWOT Analysis

Conduct a thorough SWOT Analysis using this template to uncover your resort's strengths, weaknesses, opportunities, and threats. This invaluable exercise helps you make informed decisions, capitalize on your advantages, and mitigate potential pitfalls. It's your roadmap for sustainable growth and resilience.

7. Porters Framework

The Porter's Framework template page is your gateway to strategic planning. Delve into the competitive forces in the resort industry, pinpointing areas where you can gain a competitive advantage. Use this template to craft a robust business strategy that ensures your resort thrives in all conditions.

8. Marketing Plan

You'll design a tailored roadmap for attracting guests in the Marketing Plan template page. Develop marketing resort business growth strategies , define your unique selling propositions, and outline promotional tactics to create buzz and allure around your resort.

In our Marketing Plan section, we provide templates for:

8.1 Sales Strategy: Craft a comprehensive plan to achieve your sales goals and objectives within the catering business.

8.2 Promotional Strategy: Clearly define your marketing and promotional strategies to create buzz and brand awareness for your catering venture.

8.3 Pricing Strategy: Detail your pricing approach to strike the perfect balance between profitability and competitiveness in the catering market.

8.4 Sales Funnel Optimization: Map out the customer buying journey, from initial awareness to the final purchase, to streamline and enhance the sales process for your catering products.

9. Operational Plan

The Operational Plan template page allows you to detail the logistics behind running your resort efficiently. Outline staffing requirements, supply chains, and processes to ensure every aspect of your resort functions seamlessly. This template paves the way for exceptional guest experiences.

In our Operational Plan section, we provide templates for:

9.1 Retail Selling Strategy: Map out your all-encompassing strategy for retail catering product sales, shedding light on your sales approach and tactical maneuvers.

9.2 E-commerce Sales Strategy: Navigate the digital commerce landscape with a detailed strategy, including budget allocation and a roadmap for online marketplace success.

9.3 Milestones and Achievements: Illuminate the pivotal operational milestones and noteworthy accomplishments that define your resort business journey, offering a snapshot of your progress and growth.

10. Financial Plan

Lastly, the Financial Plan template page is your key to financial success. Lay out your resort's financial projections, budgets, and funding requirements precisely. Use this template to reassure investors and stakeholders of your resort's long-term viability and profitability.

In our Financial Plan section, we provide templates for:

10.1 Financial Assumptions: Transform your financial assumptions into actionable strategies, shaping the future of your resort venture.

10.2 Revenue Model and Sales Forecast: Shed light on the sources of revenue for your resort business and craft a comprehensive blueprint for its growth.

10.3 Break-Even Analysis: Dive into the pivotal factors steering your resort toward the break-even point, a critical milestone on your path to profitability.

10.4 Projected Profit and Loss Account: Get a clear financial snapshot of your resort's potential by projecting revenues, tracking expenses, and foreseeing overall profitability.

10.5 Projected Cash Flow Statement: Master your resort's liquid finances with a detailed projection of expected cash movements.

10.6 Projected Balance Sheet: Provide an in-depth glimpse into your resort's projected assets, liabilities, and shareholders' equity, ensuring financial transparency.

10.7 Scenario Analysis: Explore various scenarios to gauge how different conditions and risks may impact the financial resilience of your resort venture.

10.8 DCF Valuation: Utilize discounted cash flow analysis to assess the present market value of your resort business, quantifying its worth in the industry.

This is not the end!

A resort business requires a lot of pre-planning and strategizing; in such a situation having your base ready makes your job much easier. That base is provided to you through this business template plan. Simply download the business plan ppt templates and edit all relevant information according to your brand requirements. The template is also available in an easy-to-use format so you can edit faster. What’s more to think, go ahead and grab your template! Create lasting vacations for your consumers, starting today!

FAQs on Resort Business Plan

1) what is a resort business plan.

A resort business plan documents a resort business's goals, vision, and strategies. It has the following sections:

• An executive summary and a brief business plan overview. It highlights the main objectives and points.
• The business overview describes the resort, target market, location, competitive advantages, and legal structure.
• The market analysis section includes research on the industry, customers, and competitors. It also identifies the challenges and opportunities for the resort.
• The last section is resort services and facilities, which list amenities, features, and activities offered to guests by the resort.

2) How do I start planning a resort?

The different steps involved in planning a resort are:

• Develop a business plan outlining your goals, visions, target market, and market strategy.
• A financial model will be required to project the income, cash flow, and expenses.
• The next step would be securing funding from banks, investors, and other sources.
• You will need to research and apply for the necessary permits and licenses.
• Choose a location per your budget and requirements.
• Prepare a customer profile describing your customers and their preferences.
• You should also have a marketing strategy to promote and advertise your resort.
• Get hold of engineers, architects, and contractors to build your resort.

3) Is resort a profitable business?

Whether the resort will be profitable or not depends on several factors. These factors are location, market demand, and hotel management . Resorts in popular tourist destinations are more profitable because those areas are in demand. However, a resort can face challenges if located in a remote location. Cost control, effective management, and good customer service are important for a resort to be profitable. Seasonal fluctuations can also impact profitability. In a resort, amenities like restaurants, pools, and spas attract customers and increase profits. The income should be diversified through weddings, conferences, etc., to get more profit. A well-run resort is always profitable, but market consideration also affects the profits.

4) What is a resort business called?

A resort business is commonly known as a resort. It is a type of business that fulfills the guests' needs or tries to look after the needs of the vacationers inside the premises. A resort has several amenities like swimming pools, sports, shopping, food, drinks, and entertainment with lodging. There are different models of resort business. These include destination resorts, market resorts, and property resorts. The different types of resorts are decided depending on their size, location, and amenities offered to the guests. 

5) How much land is needed to build a resort?

The amount of land needed for a resort depends on several factors: the scale of the resort, its location, and the facilities and amenities the resort plans to offer. Smaller resorts may need a few acres, while on the other hand, bigger resorts may require hundreds of acres. Island or coastal resorts need beachfront property, while mountain or forest resorts need a large expanse of land for hiking and outdoor activities. The resort will need lots of land if it has golf courses, spas, and other extensive amenities. Ultimately, the land requirement will completely depend on the resort's requirements, concepts, and target market.

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Hotel Business Plan

OK, so you have decided to realize your dream and open your own hotel business . You have thought out an amazing concept delivering unparalleled guest service. The next step would be to write a hotel business plan. It’s like a road map to the opening. However, as a seasoned hotel revenue management consulting and hotel management company , we have seen that this is where most entrepreneurs get stuck.

Why? Many do not have the time and don’t know what to write or how to do the financials. But until you finish your business plan, you will not be able to get the financing either. So you end up with ideas sitting in your head not realizing your dream.

Really it is not that difficult to make a good hotel business plan. It is merely a structured summary of your idea. Most people try to include everything about their hotel concept in the plan. This leads to an indigestible super novel-like bookwork, aka a mess.

The key is, knowing what to include, and what not to include in your hotel business plan. Create a clear road map for success. Excite investors rather than bore them to death like most business plans full of redundant information do. And you need to lead readers down the exact path you want.

One of the main challenges for example is that after reading the first page most businesses often don’t fully understand what the hotel is all about. For investors and lenders, it is crucial they can quickly comprehend your plan, without reading the whole document.

Hotels 101: The Basics of Business Planning

We have put together a hotel business plan template to help you on your way. Check out our approach based on 10 critical points, being:

• Executive Summary
• Company Analysis
• Industry Analysis
• Customer Analysis
• Competitive Analysis
• Strategic Plan
• Operations Plan
• Management Team
• Financial Plan
• Key Milestones

Steps of your Hotel Business Plan

Let’s dive into the step-by-step checklist of what your hotel business plan should look like.

Infographic by Xotels

1. Executive Summary

This first part should consist of two main parts, being:

• Mission Statement (Introduction): a 1 line company description only the essence of your hotel (not 2 lines or a paragraph). It explains why you are in business or which huge need you are solving, that currently is not being met. For example in the case of Qbic Hotels “Moving modular hotels into under-utilized real-estate to reduce build-out cost and time.” 
• Objectives : What do you hope to accomplish (i.e. “Reach an annual occupancy of 90%”).

 2. Company Analysis

More detailed information on the USPs (unique selling points) of your hotel concept.

3. Industry Analysis

Information on the current industry trends and the current state of the market and how this will impact your hotel. This is needed as investors want to be sure you really understand the hotel industry. This acts as the foundation on which decisions such as trends and developments to follow will be based.  

Streamline Your Hotel Operations

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4. Customer Analysis

In-depth information on your target market, including geographic, demographic, socioeconomic, psychographic, and behavioural segmentation details. It can also help you to keep up to date with the latest hotel marketing trends to understand which are the types of guests who will be staying at your hotel. Explain which features will be meeting the needs and wants of these main segments when thinking of:

Basically, how will consumers answer this question ‘Why my hotel?’

Aim to break it up to the point value can be easily communicated (do not make it too overcomplicated). Think of the following examples:

• Psychographics: interests, lifestyles, personality, values, opinions, and attitudes
• Behavioural segmentation: purchasing behaviour, level of engagement, customer loyalty
• Demographics: gender, age, marital status and education
• Geographics: location (country, state, region, city)
• Socio-economics

Any of the above examples of hotel segmentation can, if described well, be of great value to your business plan. An example of this could be a hotel located in a beach town, where you should be able to describe how demographics and psychographics differ from summer to winter time. Especially, since this example is typically known for lower demand in winter which you could be compensating for with the right hotel marketing strategies on hand.

5. Competitive Analysis

A study of your local competition or global concept competitors, with each of their strengths, weaknesses, occupancy rates and market share ( SWOT analysis ). And don’t forget the most important part; what differentiates you from them. What makes you stand out?

Ask yourself: “can I add value to a specific area”, especially when it comes to hotel-dense areas like city centres or major destinations.

6. Strategic Plan

This exists of 3 parts:

• Marketing : How exactly will you attract customers/guests? How will you position yourself? What will your message be to the different segments of your business mix? How will your direct marketing work? What will be the plan for your hotel website, SEO, SEM and SMM? Will you do offline promotion? In short, your hotel marketing strategy should cover everything there is to know about how to market your hotel.
• Distribution : Which 3rd party channels will you use and how will you manage availability? What technology will you need?
• Revenue management : What pricing and yield techniques will you use? What will your payment and cancellation policies be? Which room types will you be selling, and how will they be individually marketed? How many revenue scenarios will I create? Where can I compensate income/demand streams when necessary?

Make sure you have the capabilities to plan out a strong marketing, distribution and revenue management strategy. 

Things get complicated rather fast, and choosing to outsource hotel and revenue management is likely to give you a strategic advantage, during the planning phase, and the execution of your business plans.

7. Operations Plan

How will you run your hotel? Think of the following elements:

• How many staff and supervisors will you need? 
• What are their job descriptions/responsibilities? 
• What background and experience should they have? 
• When should they start? 
• What are your service standards?
• Will you develop manuals?
• Which supplier will you use?
• How will you manage inventory?

8. Management Team

Include the bios of your team. Focus on what uniquely qualifies you to make your hotel such a success. Having a great team is the key to success , and stakeholders will be impressed with a thorough explanation of the added value everyone brings to the table.

9. Financial Plan

Provide the start-up costs of the hotel (capital investment), the ongoing business costs, operational expenses and revenue projections for the next five years. These figures should be always based on your Hotel Feasibility Study . The KPIs to look at include expected occupancy, ADR (Average Daily Rate) and RevPAR (Revenue per Available Room).

If you are raising money , outline how much funding will be needed and when. Explain how you will generate a return on investment for investors, or when lenders will be paid back.

10. Key Milestones

These are the most important achievements which once they have been completed, will make your hotel more likely to succeed. Think off:

• Location selection
• Permits & Licenses
• Build-out / Construction of the Hotel
• Staffing and Training
• GOP Break-even
• NOI Break-even

Each time one of the key milestones is achieved, the risk of lenders or investors decreases . And once your last key milestone is reached, the chance of success is more or less guaranteed.

11. Appendix

Provide any other relevant information here. Don’t clutter the main sections of your hotel business plan with too many details. Rather support them with attachments in this part.

Putting Your Plan into Action

Many people have great business ideas. But that really doesn’t matter. The difference between dreamers and entrepreneurs is the action mindset. Are you ready to ship your idea to the market? 

The first step is to put your ideas on paper. I hope this free sample will help you write a persuasive hotel business plan. Because no investor or lender will be interested if you cannot present a clear plan.

Follow your dreams and go for it!

Maximize Your Hotel Revenue

Uncover the hidden revenue potential of your hotel or resort.

Need help to Develop and Manage your Hotel Concept?

Our revenue management consulting experts at XOTELS have helped hundreds of hotels to develop and optimize their businesses.

With cost-effective implementations and best practices developed over years of experience, successful business for your boutique hotel, resort, B&B, aparthotel, hostel, or any other lodging concept for that matter.

Hope this template has helped you get inspired to start your own hotel business .

Best of luck in your endeavours!

Patrick Landman

PS. Get in touch with us if you need help developing and managing your hotel concept, and help bring your hotel to the next level with our hotel consulting services.

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Resort Business Plan Template [Updated 2024]

Resort Business Plan Template

If you want to start a resort or expand your resort business, you need a business plan.

The following Resort business plan template gives you the key elements to include in a winning Resort business plan. It can be used to start an all inclusive resort, a ski resort, a health spa resort, an eco tourism resort, or any other type of resort business.

You can download our Resort Business Plan Template (including a full, customizable financial model) to your computer here.

Resort Business Plan Sample

I. executive summary, business overview.

[Company Name], located in [insert location here] is a new resort company that focuses on providing guests with personalized customer service and modern, high-tech amenities. The resort is located in an idyllic location where guests can experience a tranquil nature walk or a rigorous river rafting adventure. [Company Name] aims to be the ultimate choice for customers looking for exceptional service, high-tech amenities, and picturesque views.

Products Served

[Company Name] will provide a full suite of resort amenities, all featuring the latest digital technology for streamlined customer service and convenience.

Amenities include the following:

• Retail Shops
• Tennis Courts
• Swimming Pool
• Hiking & Nature Tours
• River Rafting

Customer Focus

[Company Name]’s potential customers include tourists traveling to [Location] from nearby countries. A secondary target will be local residents looking for a unique stay-cation experience. The demographics of these customers are as follows:

• An estimated 50,000 tourists travel to [Location] each year
• Average income of $46,000
• 35% are Gen Z, 40% are millennials, and 25% are baby boomers
• 42% are in management or professional occupations
• Median age: 35 years

Management Team

[Company Name] is led by [Founder’s Name] who has been in the resort industry for over 20 years. While [Founder] has never developed a resort from the ground up, he has worked most recently as a general manager of a large resort, and has held various management level positions in the industry over the years. [Founder] has a Master’s degree in Hospitality Management, and will use his expertise and experience to start his own resort.

Success Factors

[Company Name] is uniquely qualified to succeed due to the following reasons:

• There is currently no full-scale resort in the area, although it is an in-demand tourist destination. In addition, the founder has surveyed the local businesses and determined that they have frequent tourists visiting who would use the company’s resort when launched.
• The location is close to major highways, local attractions, and the airport.
• The management team has a track record of success in the resort industry.
• XYZ and ABC corporations announced plans to create new attractions in the city over the next two years and existing resorts will not be able to handle the increased capacity of visitors traveling to the city to visit these attractions.

Financial Highlights

[Company Name] is currently seeking $7,000,000 to launch.

Specifically, these funds will be used as follows:

• Resort design/build: $6,500,000
• Working capital: $500,000 to pay for marketing, salaries, and land costs until [Company Name] reaches break-even

Top line projections over the next five years are as follows:

II. Company Overview

Who is [company name].

[Company Name], located in [Location] is a new resort company that focuses on providing guests with personalized customer service and modern, high-tech amenities. The resort is located in an idyllic location that is close to major highways, local attractions, and an airport. Guests of the resort can experience a tranquil nature walk or a rigorous river rafting adventure. [Company Name] aims to be the ultimate choice for customers looking for exceptional service, high-tech amenities, and picturesque views.

[Company Name] was founded by [Founder’s Name], an experienced resort manager who has been working in various management-level positions in the industry for over 20 years. [Founder] has a Master’s degree in Hospitality Management, and will use his expertise and experience to start his own resort. [Founder] discovered the ideal location for his resort during a recent trip to [Location]. When he saw the opportunity for a full-scale resort in a growing tourist destination, he decided to start researching what it would take to build his company here.

As [Founder] began researching what it would take to create his own resort company, he did a thorough analysis on the costs, market, demographics, and competition. [Founder] has compiled enough information to develop his business plan in order to approach investors.

[Company Name]’s History

Once his market analysis was complete, [Founder’s Name] incorporated [Company Name] as an S-Corporation on [date of incorporation].

The resort development operations are currently being run out of [Founder’s Name] home office. Once the land rights have been purchased, operations will be run from an on-site location to ensure that every detail is being thought out and completed.

Since incorporation, the Company has achieved the following milestones:

• Found site location and signed the land deed purchasing rights to the land
• Developed the company’s name, logo, and website located at [website]
• Hired an architecture firm to create a blueprint of the resort
• Started taking bids from construction crews and electrical engineering firms
• Determined equipment leasing and financing requirements
• Began recruiting key employees with experience in the resort industry

[Company Name]’s Products/Services

Below are [Company Name]’s product offerings:

The state-of-the-art resort will offer guests the opportunity to take advantage of the following amenities:

III. Industry Analysis

The global hotel and resort industry is valued at approximately $1.06T with more than 700,000 hotels and resorts operating worldwide. This industry includes operators of hotel and resort accomodations, restaurants and meal service, and franchises. Primary industry activities include operating holiday resorts and hotels with private facilities.

Demand determinants for the hotel and resort industry include economic conditions, disposable income levels, and consumer preferences regarding hospitality and leisure spending. Over the past few years consumer preferences have been shifting significantly. Customers are now looking for more personalized service, business-leisure opportunities, health and wellness accommodations, and digital guest experiences.

The hotel and resort industry is highly fragmented with intense competition from major players to single-location operators. Small resort businesses can compete in a variety of ways, however. Industry operators that offer a unique niche, affordable prices, in-demand location, and amenities that appeal to the modern consumer can run a competitive resort business.

IV. Customer Analysis

Demographic profile of target market.

[Company Name] will serve the tourists visiting [company location] and its surrounding areas as well as locals who want a stay-cation experience.

The community of [company location] is quickly becoming a popular tourist destination with people coming in from nearby countries to experience the new attractions the region has to offer. Additionally, there are many local residents looking for a new recreating experience and a large percentage of the population has expressed interest in a stay-cation option.

Customer Segmentation

The Company will primarily target the following three customer segments:

• Leisure Travel Market: Travelers to [Insert Area or City] tourist attractions such as the Museum of Fine Art and the Annual Film Festival, as well as visitors to social events such as weddings.
• International Tourists: Last year, there were over 903 million international tourist arrivals worldwide, with a growth of 6.6%. International tourist receipts were $856 billion.
• Local Residents: There are a total of 10,000 local residents in [Area]. Approximately 43% are actively involved in many of the recreational activities the resort will offer such as hiking and river rafting.

V. Competitive Analysis

Direct & indirect competitors.

The company’s competition are other resort companies.

River Springs River Springs is a hotel in [location]. River Springs is a leading hotel and has been in business for over 40 years. The hotel offers a wide array of services and amenities that you typically find at a hotel. River Springs offers luxury accommodations, river rafting tours, and a five-star restaurant and lounge. River Springs is the current most popular choice for tourists in the area because of its proximity to the airport and local attractions such as the Fine Art Museum and movie theater.

This hotel does not have full-service resort amenities, however. Nor does it have the latest digital technology for any of its services or room accommodations.

Super Adventure Resort Super Adventure Resort is the closest resort, located approximately 50 miles outside of [Area or City]. This resort specializes in providing wildlife adventure tours. The property has a variety of amenities including a hotel, spa, pool, restaurant, bar, gift shop, and its primary source of entertainment; the adventure tours.

Super Adventure Resort is far from any other local attractions, the airport, or any other modern conveniences such as grocery stores or gas stations, making it an out-of-the-way getaway, but not conveniently located.

Sunny Falls Hotel Sunny Falls Hotel is also a local hotel that has a few resort-style amenities such as a spa, salon, and fitness center in addition to its traditional hotel accommodations, restaurants, bar, lounge, pool, tennis courts, and free transportation to and from the airport. Sunny Falls Hotel is located close to a variety of local attractions and scenic overlooks. Guests can go hiking or bicycling on trails nearby or book a river rafting tour with a hotel concierge.

While Sunny Falls Hotel has many appealing accommodations, it lacks the modern technology, full-service amenities, and additional attractions [Company Name] will provide.

Competitive Advantage

[Company Name] enjoys several advantages over other resort companies. Those advantages include:

• Location : [Company Name]’s location gives the best access to the airport, local attractions, shopping district, and restaurants. The Company also offers adequate parking making it easy for customers to relax upon arrival.
• High-Tech Amenities : The resort will be full of high-tech amenities for everything from contactless check-in and payment systems, to smart fixtures in the hotel rooms and a high-tech bar and nightclub.
• Management : The management team has years of resort industry experience that allows the Company to market and serve customers in the same manner as its most sophisticated competitors.
• Relationships : Having visited the community for a number of years, [Founder’s Name] knows all of the local leaders, newspapers and other influences. As such, it will be relatively easy to build the brand awareness of the resort.

VI. Marketing Plan

[Company Name] seeks to position itself as a source of exceptional service, high-tech amenities, and unique attractions in the resort industry. Consumers can expect to receive the best resort experience catered by experienced hospitality professionals.

The [Company Name] Brand

The [Company Name] brand will focus on the Company’s unique value proposition:

• Convenient location close to local attractions, major highways, and the airport
• Modern, high-tech amenities
• Exceptional personalized customer service

Promotions Strategy

[Company Name] expects its target market to be tourists visiting [Location]. The Company’s promotion strategy to reach these individuals includes:

Social Media [Company Name] will invest heavily in a social media advertising campaign. The brand manager will create the Company’s social media accounts and invest in ads on all social media platforms. It will use targeted marketing to appeal to the target demographics.

Website/SEO [Company Name] will invest heavily in developing a professional website that displays all of the features and benefits of the resort. It will also invest heavily in SEO so that the brand’s website will appear at the top of search engine results.

Phone Prospecting [Company Name] will assign salespeople to contact area corporations to arrange for bulk corporate rates for their visitors depending on the volume of visitors they will have.

Public Relations The Company will contact all local and regional area newspapers and television stations to tell them about the hotel opening and unique value proposition of [Company Name].

Advertising [Company Name] will initially advertise on travel websites, which are frequently being used to book travel due to their ease of use and reviews.

Ongoing Customer Communications [Company Name] will publish a monthly email newsletter to tell new and past customers about promotions and events.

Pre-Opening Events Before opening the resort, [Company Name] will organize pre-opening events designed for prospective international customers, local customers, and press contacts. These events will create buzz and awareness for [Company Name] in the area.

Pricing Strategy

[Company Name]’s pricing will fluctuate based on the season and occupancy percentages using a computerized yield management system, but pricing will always place the hotel in the mid-range, below luxury offerings, and above hotels and motels in the area that cannot be billed as a resort. Customers will feel they receive great value when they choose the resort for their vacation.

VII. Operations Plan

Functional roles.

In order to execute on [Company Name]’s business model, the Company needs to perform many functions including the following:

Administrative Functions

• General & Administrative functions including legal, marketing, bookkeeping, etc.
• Sourcing and storing supplies for the various resort amenities
• Hiring and training staff

Service Functions

• Check-in focused on customer service
• Janitor/maintenance personnel to keep the resort clean and in working order
• Staff to work in the hotel, restaurant, bar, nightclub, etc.
• Resort concierge service

VIII. Management Team

Management team members.

[Company Name] is led by [Founder’s Name] who has been in the resort industry for over 20 years. While [Founder] has never developed a resort from the ground up, he has worked most recently as a general manager of a large resort, and has held various management level positions in the industry. [Founder] has a Master’s degree in Hospitality Management, and will use his expertise and experience to start his own resort.

Hiring Plan

[Founder] will serve as the Owner and President of [Company Name]. In order to launch, he needs to hire the following personnel:

Housekeeping staff for the hotel (5 to start)

• Resort Managers (1 for each section of the resort – hotel, restaurant, bar, nightclub, etc.) who will be responsible for the day to day operations of their designated area
• Assistant Managers (will manage resort operations for their designated area on nights and weekends)
• Service Staff (4 full-time to work check-in and guest services – allowing for at least 1 staff person to be on duty at all times as well as additional staff for each of the resort’s features)
• Sales Staff (2 full-time) will target and book guests
• Legal, Bookkeeping, and other Administrative functions (3 staff)
• Brand manager: 1 full-time employee who will be responsible for developing and launching the brand; manage the website, and social media accounts.
• Janitorial and Maintenance staff: 5 employees who will be responsible for keeping the resort in tip-top condition.

IX. Financial Plan

Revenue and cost drivers.

[Company Name]’s revenues will come primarily from booking fees for the resort’s many amenities. The company will charge varying rates per night based on demand and seasonality. [Company Name] will also sell multiple packages to appeal to a range of guests, such as a health and wellness package, nature adventure package, and stay-cation package.

The land purchase, equipment, supplies, and labor expenses will be the key cost drivers of [Company Name]. The major cost drivers for the company’s operation will consist of:

• Resort maintenance
• Business Insurance
• Mortgage on land and utilities

Ongoing marketing expenditures are also notable cost drivers for [Company Name].

Capital Requirements and Use of Funds

[Company Name] is currently seeking $7,000,000 of debt capital to open its resort. The capital will be used for funding capital expenditures and resort build-out, hiring initial employees, marketing and branding expenses, and working capital.

Key Assumptions

  5 Year Annual Income Statement

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Hotel Business Plan Template

Written by Dave Lavinsky

Hotel Business Plan

You’ve come to the right place to create your hotel business plan.

We have helped over 100,000 entrepreneurs and business owners create business plans and many have used them to start or grow their hotel companies.

Sample Hotel Business Plan Template

Below is a template to help you create each of the key elements of your own hotel business plan:

Executive Summary

Business overview.

Pegasus Hotel is a startup full-service independent luxury hotel in Austin, Texas. Owned by two local businessmen, Frank Girard and Miles Butler, it will serve the new up and coming district of the outskirts of Austin and cater to the locals and travelers who crave a luxurious and relaxing atmosphere. Pegasus Hotel will be a 10-story, 360-room hotel with a five-star restaurant and bar, relaxing pool and spa, 20,00 square feet of meeting and event space, a spacious and fully-equipped fitness center, and a view of scenic Austin. Pegasus Hotel will hold weddings and events, meetings, retreats, and those looking to unwind and be pampered while staying at the hotel. The service and amenities will be first class and the concierge will treat guests with extreme care and ensure guest satisfaction is held at an exceptional standard..

Service Offering

The following are the services and amenities that Pegasus Hotel will provide:

• 354 luxury rooms, two presidential suites, and four parlor suites
• Olympic size pool with adjacent hot tubs and surrounding cabanas
• First-class full-service spa
• First-class restaurant and bar
• Spacious fitness center
• Over 20,000 square feet of attractive meeting space for events
• Concierge and butler service
• Complimentary wifi
• Valet service
• Laundry service
• Business center

Customer Focus

Pegasus Hotel will target the population of Austin, Texas, its surrounding communities, and travelers visiting Austin for work or play. Guests will be mid to high level income, enjoy traveling, enjoy visiting spas and high-end restaurants, and work in the corporate or government sector.

Management Team

Pegasus Hotel will be owned by Frank Girard and Miles Butler. They will act in an Owner capacity, and will not be involved in the day to day operations of the hotel. Frank and Miles will hire the appropriate staff to ensure Pegasus Hotel is a profitable and successful business.

Lorenzo Falucci, General Manager, has over twenty years of experience in the hotel industry. He has most recently managed another independent boutique hotel in New York and was excited to be recruited by Frank and Miles to operate the Pegasus Hotel.

Lorenzo will hire Lisa Montgomery as the Director of Sales and David Jimenez as the Assistant General Manager. Lorenzo, Lisa, and David will be the senior management team of Pegasus Hotel. They will oversee all other department managers – Maintenance, Housekeeping, Front Desk/Guest Relations, and Food and Beverage. Each department manager will oversee various employees in their respective department and role. The Pegasus Hotel will have a large and sophisticated operation as each department is integral in the success of the hotel.

Success Factors

Pegasus Hotel will be able to achieve success by offering the following competitive advantages:

• Friendly, attentive, and highly responsive staff that caters to each guest and will be able to provide the best guest experience possible.
• Luxurious amenities throughout the hotel that will make each guest feel pampered.
• Modern and contemporary designed hotel tucked against a beautiful Texas landscape perfectly suited to host any event.
• Competitive rates and frequent guest discounts.

Financial Highlights

Pegasus Hotel is seeking $10,000,000 in debt financing to begin constructing the hotel and commence operations of the business. The funding will be dedicated towards securing the land lease and the hotel build-out and design. Funding will also be dedicated towards three months of overhead costs to include payroll of the staff, furniture, fixtures, and equipment, initial inventory, and working capital. The breakout of the funding is below:

• Secure the land lot, architecture, build-out, and design: $6,000,000
• Hotel furniture, fixtures, and equipment: $2,000,000
• Initial inventory: $750,000
• Three months of overhead expenses (payroll, rent, utilities): $1,000,000
• Marketing & advertising: $150,000
• Working capital: $100,000

The following graph below outlines the pro forma financial projections for Pegasus Hotel.

Company Overview

Who is pegasus hotel.

Pegasus Hotel is a startup full-service independent luxury hotel in Austin, Texas. Owned by two local businessmen, Frank Girard and Miles Butler, it will serve the new up and coming district of the outskirts of Austin and cater to the locals and travelers who crave a luxurious and relaxing atmosphere. Pegasus Hotel will be a 10-story, 360-room hotel with a five-star restaurant and bar, relaxing pool and spa, 20,00 square feet of meeting and event space, and a view of scenic Austin. Pegasus Hotel will hold weddings and events, meetings, retreats, and those looking to unwind and be pampered while staying at the hotel. The mission statement of the hotel is to provide first class service and amenities.

The guests rooms will include luxury beds and bedding with best-in-class furniture and bathroom fixtures. Pegasus Hotel will also have a full-service spa that will be able to provide massages, facials, makeup and/or hair service, steam rooms, and a sauna. The Olympic-sized pool will have adjacent hot tubs with a swim-up bar and surrounding cabanas. Pegasus Hotel will be equipped with state-of-the-art fitness equipment in its spacious gym. The restaurant will be a high-end steakhouse that will feature entrees from a world-renowned chef and a wine list cultivated by the area’s most respected sommelier. There will also be over 20,000 square feet of meeting space that will hold weddings, bat mitzvahs, reunions, galas, and any special event.

Pegasus Hotel will be independently owned and operated and will feature its own reservation system and operational software. Each employee will be expertly trained and vetted to pass luxury industry guest service standards. Pegasus Hotel is committed to providing the best guest experience possible while maintaining a profitable hotel. Pegasus Hotel aims to be a step above the rest and be an unforgettable experience for all who step foot into the hotel.

Pegasus Hotel History

Pegasus Hotel is owned by two local businessmen, Frank Girard and Miles Butler. Frank and Miles have been friends and business associates for over thirty years. They became friends in college while attending The University of Texas at Austin. Frank is a real estate developer specializing in commercial real estate and multi-use land projects. Miles is a software engineer who has built multitudes of software programs for various companies. They have both been extremely successful in their careers and want to divest their investments in a large-scale full-service hotel in Austin, Texas.

Since incorporation, Pegasus Hotel has achieved the following milestones:

• Acquired a 40-acre lot on the outskirts of Austin, Texas.
• Registered Pegasus Hotel, LLC to do business in the State of Texas.
• Hired a consultant to conduct a feasibility study for a full-service hotel in Austin.
• Began developing reservation and operational management software for use at the hotel.
• Began the branding image, logo, website, and social media accounts for the staffing agency.
• Applied for a liquor and mixed beverage permit with the Texas Alcoholic Beverage Commission.
• Hired an architect to begin the design phase of the hotel.

Pegasus Hotel Services

The following will be the services and amenities Pegasus Hotel will provide:

Industry Analysis

The hotel industry is expected to increase to a $133 billion in the next five years. The hospitality industry will benefit from increases in travel spending, corporate profit and general consumer spending.

As consumers earn higher incomes and businesses replenish their budgets, travel spending is projected to increase over the next five years. Inbound trips by non-US residents are anticipated to rise 22% over next the five years, while domestic travel is expected to grow 9% during the same period.

The industry will see particularly strong future growth in extended-stay hotels, boutique hotels, spa and health retreats and resorts segments. As demand for these auxiliary services picks up, industry employment is anticipated to recover and increase over the next five years. Industry players are also expected to continue expanding abroad into emerging economies, such as Asia, Eastern Europe and South America. These foreign markets are expected to somewhat detract from domestic capital investment, as they offer higher growth prospects for industry operators.

Customer Analysis

Demographic profile of target market.

The precise demographics for Austin, Texas are:

Customer Segmentation

Pegasus Hotel will primarily target the following customer profiles:

• Individuals and families who have disposable income (mid to high level)
• Frequent travelers
• Individuals who dine out and visit spas frequently
• White collar workers (corporate or government office)

Competitive Analysis

Direct and indirect competitors.

Pegasus Hotel will face competition from other companies with similar business profiles. A description of our direct competitors is below.

Hotel Ella is a historic boutique hotel located in Austin, Texas. Located in downtown Austin and walking distance to the University of Texas campus, Hotel Ella is a stylish boutique hotel housed in the historic Goodall Wooten House, one of Austin’s original landmark estates. Constructed in 1900, the Greek revival-style mansion underwent an extensive renovation in 2013, and now offers the perfect balance between modernity and a rich history rooted in the fabric of the neighborhood and the university. Hotel Ella has 47 guest rooms, a cabana-lined pool, and a wrap-around veranda overlooking the front lawn. Hotel Ella features beautifully designed outdoor and indoor spaces perfectly suited for a vacation, wedding, or corporate event. The hotel also features a diverse collection of Texas Modernist works around the hotel grounds.

All guests of Hotel Ella are treated to warm southern hospitality and superior personalized service during their stay. The historic property is appointed with a variety of elegant 21st century amenities. Hotel Ella also offers the following amenities and guest services:

• Complimentary 24-hour guest services
• Complimentary high-speed wi-fi access
• Complimentary electric car charging station
• Complimentary morning newspapers available in the historic mansion
• Complimentary coffee stations from 5am – 11am
• Twice-daily housekeeping service
• Cabana-lined outdoor pool
• Fitness center
• Same-day valet laundry services
• In-room dining by Goodall’s
• Business services: photocopying, printing, postal services, and supplies

Hotel Ella also welcomes dogs of all sizes at no additional fee.

Kimber Modern

Kimber Modern is located in the hip SoCo district of Austin and is intended to draw in the independent urban traveler seeking a unique escape. It is architecturally designed with clean lines and abundant light filtered through canopies of oaks in an artfully landscaped Courtyard. The hotel also encompasses absolute comfort and attention to detail while providing technologically sophisticated rooms in their boutique guest rooms. Guests booking at Kimber Modern will receive complimentary beverages, parking, and WiFi.

Kimber Modern offers the following hotel amenities to its guests:

• Off street covered parking
• Electric car charging station
• Keyless entry
• Complimentary WiFi throughout the hotel
• Multi-level courtyard with a 25-foot glass water feature with multiple areas to lounge
• Jura self-serve coffee system featuring a variety of coffee drinks 24/7
• Beverage bar 24/7
• Gourmet teas
• Virtual concierge – computer, printer, and copier
• Meeting space available for groups
• 3pm check-in and noon check-out

Guests are also available to book the entire hotel for their group.

The Cat Noir Hotel

The Cat Noir Hotel is an award-winning 14-room boutique hotel located in the heart of Austin’s east side. The European-styled boutique hotel includes a restaurant and bar partner, Uncle Nicky’s Italian Specialties. Uncle Nicky’s offers a relaxed all-day dining experience that is themed after cafes in northern Italy. The Cat Noir Hotel opened in 2016 and has been ranked #2 by Travel + Leisure’s World’s Best Awards and Top 20 Best Hotels in Texas by Conde Nast Traveler.

The Cat Noir Hotel’s contemporary design maintains a sense of warmth and a unique aesthetic that is felt through the lobby, outdoor spaces, and each of the unique guest rooms. In addition to the design elements, The Cat Noir Hotel boasts the following features:

• Private roof deck for guests to enjoy the stunning views of downtown, the Texas Capitol, and the University of Texas
• Outdoor patio and courtyard areas on all levels
• Artwork from local artists

Each of the guest rooms include Juliet balconies with neighborhood views, fine linens, and Simmons luxury plush mattresses.

Competitive Advantage

Pegasus Hotel will be able to offer the following advantages over their local competition:

Marketing Plan

Brand & value proposition.

Pegasus Hotel will offer the unique value proposition to its target local market:

• Professional and attentive staff dedicated to ensure complete guest satisfaction.
• Various amenities throughout the hotel for any guest to enjoy.
• Modern and contemporary design with beautiful Texas views throughout the entire hotel.
• Competitive rates.

Promotions Strategy

The promotions strategy for Pegasus Hotel is as follows:

Social Media

Pegasus Hotel will invest in advertising the hotel on social media platforms Facebook, Instagram, LinkedIn, and Twitter. By using targeted social media marketing, Pegasus Hotel will be able to reach those who frequent nice restaurants and spas and travel frequently.

Website/SEO Marketing

Pegasus Hotel will invest in a strong SEO presence so that when someone enters “Austin boutique hotel” or “first class hotel near me” in their Google or Bing search bar, Pegasus Hotel is at the top of the list. Their website will feature photos of the guest rooms, meeting areas, pool, spa, fitness center, and restaurant/bar. Future guests will be able to make a reservation to book their future stay on the website and access contact information for either a Director of Sales or General Manager of the property.

Pegasus Hotel will request all requests for news stories regarding the development of the hotel, owner/developer information, opening dates, etc. By accommodating the press’ requests for stories, it will also be free advertising for the public to learn about the new up and coming luxury hotel.

Frank and Miles will invest in a billboard in downtown Austin where the mid to upper class of residents frequent. The hotel will be minimalistic but eye-catching. It will feature an attractive rendering of the hotel along with the website. Curious passersby will be directed to visit the hotel’s website for detailed information.

Third Party Booking Websites

Once the hotel is nearing 60 days towards opening, all of the third-party websites will feature Pegasus Hotel so that travelers visiting Austin will be able to see it listed as an option for Austin hotels.

Bridal Shows and Wedding Industry Events

Pegasus Hotel will have a table at all of Austin’s bridal shows and wedding industry events. It will attract those couples searching for a venue to accommodate their special day.

The pricing of Pegasus Hotel will be moderate and on par with competitors so customers feel they receive value when purchasing its guest rooms and services.

Operations Plan

The following will be the operations plan for Pegasus Hotel.

Operation Functions:

• Frank and Miles will be the owners of the hotel and hire the appropriate staff to manage the hotel. Frank will act as CFO of the hotel and Miles will be in charge of the reservation system and hotel operations software. Miles developed the software and will focus on making sure it’s always functional and efficient.
• General Manager will be hired to oversee the entire staff and hotel operations to include guest satisfaction, oversee vendor contracts, events, and making sure that each department is running effectively and efficiently.
• Assistant General Manager to assist the General Manager with overseeing the staff, with particular attention to guest satisfaction and front desk operations.
• Director of Sales will be hired to sell events, corporate accounts, and group bookings for the hotel.
• Maintenance Engineer will be hired to attend to all mechanical and plumbing issues that may arise.
• Executive Housekeeper will be hired to lead the team of housekeepers to make sure all areas of the hotel are being cleaned to Pegasus Hotel standards and that each guest is receiving all accommodations to their requested schedule.

Milestones:

Pegasus Hotel will have the following milestones completed in the next six months.

8/1/202X – Purchase land lot and break ground on new hotel business.

8/15/202X – Finalize architectural renderings and hire a General Contractor to build the hotel.

9/1/202X – Finalize contract with advertising company for them to design the branding image of the hotel, logo, website, billboard, and social media accounts.

9/15/202X – Begin social media and website advertising campaign. Billboard with a teaser of ‘Coming Soon’ will go up in downtown Austin.

10/5/202X – Hire General Manager and Director of Sales.

10/15/202X – Attend annual Wedding Industry Event with a table to begin advertising Pegasus Hotel.

11/1/202X – Pegasus Hotel will go live on third party booking websites.

11/15/202X – Remainder of staff will be hired to begin training program.

11/30/202X – Final walk-thru of newly constructed Pegasus Hotel.

12/15/202X – Begin furnishing and interior design of the hotel.

1/1/202X – Grand Opening of Pegasus Hotel.

Lorenzo will hire Lisa Montgomery as the Director of Sales and David Jimenez as the Assistant General Manager. After an exhaustive search, Lorenzo believes has found the next two senior management positions to ensure the success of the hotel. Each comes with an impressive resume of prior hotel sales and operational experience.

Lorenzo, Lisa, and David will be the senior management team of Pegasus Hotel. They will oversee all other department managers – Maintenance, Housekeeping, Front Desk/Guest Relations, and Food and Beverage. Each department manager will oversee various employees in their respective department and role. The Pegasus Hotel will have a large and sophisticated operation as each department is integral in the success of the hotel.

Lorenzo, Lisa, and David will meet with Frank and Miles monthly to update them on progress and overall operations and sales efforts of the Pegasus Hotel.

Financial Plan

Key revenue & costs.

The revenue drivers for Pegasus Hotel are the revenues it will collect when guests book a reservation at the hotel. The hotel will also collect revenues from its restaurant and bar, spa, and events it will host.

The cost drivers will be the payroll and overhead costs to staff the hotel. Other costs will involve the land lease, utilities, marketing costs, and technology fees. There will also be costs associated with the maintenance of the hotel, food and beverage inventory, spa inventory, and hotel guest room supplies.

Funding Requirements and Use of Funds

Key assumptions.

The following outlines the key assumptions required in order to achieve the revenue and cost numbers in the financials and in order to pay off the startup business loan.

• Initial Number of Room Nights Sold per Month: 8,000
• Number of Events per Month: 30
• Land Lease per Year: $1,500,000

Financial Projections

Income statement, balance sheet, cash flow statement, hotel business plan faqs, what is a hotel business plan.

A hotel business plan is a plan to start and/or grow your hotel business. Among other things, it outlines your business concept, identifies your target customers, presents your hotel marketing plan and details your financial projections.

You can  easily complete your hotel business plan using our Hotel Business Plan Template here .

What Are the Main Types of Hotel Companies?

There are many types of hotel companies. Most hotels are affiliated with a hotel franchise company. Other hotel companies distinguish themselves by star level-  4 to 5-star hotels are on the higher end of rate and amenity offerings, whereas 2 to 3-star hotels cater more towards the everyday business travelers and families.

What Are the Main Sources of Revenue and Expenses for a Hotel Business?

The primary source of revenue for a hotel business are the room fees it charges each guest to stay at the hotel. Revenues are also collected for different amenity offerings, such as room service,  restaurant and bar revenue, spa revenues, and guest shop revenue.

The key expenses for a hotel business are the costs for inventory, maintenance, supplies, furniture, fixtures, and equipment, technology, and payroll of the staff. Other expenses will be the rent, utilities, and overhead costs, if applicable.

How Do You Secure Funding For Your Hotel?

Hotel businesses are most likely to receive funding from banks. Typically you will find a local bank and present your business plan to them. Angel investors and other types of capital-raising such as crowdfunding  are other common funding sources. This is true for a business plan for a hotel, a resort or a boutique hotel.

What are the Steps To Start a Hotel Business?

Starting a hotel business can be an exciting endeavor. Having a detailed roadmap of the steps to start a business will help you stay focused on your business goals and get started faster.

• Develop A Hotel Business Plan - The first step in starting a business is to create a comprehensive business plan that outlines all aspects of the venture. This includes market research to identify the potential market size and target audience , the hotel’s services, pricing strategies and a detailed financial forecast.  
• Choose Your Legal Structure - It's important to select an appropriate legal entity for your hotel business. This could be a limited liability company (LLC), corporation, partnership, or sole proprietorship. Each type has its own benefits and drawbacks so it’s important to do research and choose wisely so that your hotel business is in compliance with local laws.
• Register Your Hotel Business - Once you have chosen a legal structure, the next step is to register your hotel business with the government or state where you’re operating from. This includes obtaining licenses and permits as required by federal, state, and local laws. 
• Identify Financing Options - It’s likely that you’ll need some capital to start your hotel business, so take some time to identify what financing options are available such as bank loans, investor funding, grants, or crowdfunding platforms. 
• Choose a Location - Whether you plan on operating out of a physical location or not, you should always have an idea of where you’ll be based should it become necessary in the future as well as what kind of space would be suitable for your operations. 
• Hire Employees - There are several ways to find qualified employees including job boards like LinkedIn or Indeed as well as hiring agencies if needed – depending on what type of employees you need it might also be more effective to reach out directly through networking events. 
• Acquire Necessary Hotel Equipment & Supplies - In order to start your hotel business, you'll need to purchase all of the necessary equipment and supplies to run a successful operation. 
• Market & Promote Your Business - Once you have all the necessary pieces in place, it’s time to start promoting and marketing your own hotel business. This includes creating a website, utilizing social media platforms like Facebook or Twitter, and having an effective digital marketing strategy including SEO and paid advertising . You should also consider traditional marketing techniques such as radio or print advertising. 

Learn more about how to start a new hotel business:

• How to Start a Hotel Business

Where Can I Get an Example Hotel Business Plan PDF?

You can download our example hotel business plan PDF template here . This is a business plan template you can use in PDF format.

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Resort Business Plan Template

FEB.27, 2018

Do you want to start resorts business?

Do you want to start your own resort? If yes then you should definitely start it because a resort business can prove extremely profitable and can provide a good return on investment group business plan , provided that you plan and execute it properly. Before starting this venture, you will have to do a thorough research so that you may get to know, how to open a resort. Other than that, you will also have to prepare a comprehensive business plan which will not only help you in startup but will also be useful in deciding your business strategies over the next few years. For your facilitation, we are providing the business plan of a resort startup, ‘Heaven’s Inn.

Executive Summary

2.1 the business.

Heaven’s Inn will be a dream resort located at 10 minutes’ drive from Mitchell’s Cove Beach in Santa Cruz, California.

2.2 Management

Heaven’s Inn will be owned and operated by Anna Jill, who has been associated with various resorts and hotels throughout the United States for the last 10 years. Being experienced in this industry, Anna knows how to start a resort business and make it successful.

2.3 Customers

Our customers will primarily be the tourists visiting Santa Cruz. We will serve them by providing a dream lodging and unparalleled service.

2.4 Target of the Company

Our target is to become the best resort of Santa Cruz within 5 years of our launch.

Company Summary

3.1 company owner.

Heaven’s Inn will be owned and operated by Anna Jill. Anna has served at many senior positions in various resorts and hotels throughout the United States. She is known for her flawless management and sharp business acumen.

3.2 Why the Business is being started

Anna has always wished to create a dream location for tourists and through her venture, she aims to build an out-class resort with the best customer service. Her resort, with its high-end luxurious facilities, will be the dream location for every tourist out there.

3.3 How the Business will be started

You have to consider all startup requirements before you think about how to start your own resort. Anna has procured a beautiful building which was previously used as a hotel for starting her resort. The financial experts have forecasted the following costs for the start-up:

The detailed start-up requirements are as follows:

Services for customers

Before thinking about how to build a resort, you must decide what services will you provide to your customers since the planning of many subsequent things depend on your services. Heaven’s Inn will provide ten 2-bedroom units along with attached washrooms, laundry facilities, fully-equipped kitchens and parking facility. The resort also will offer a common outdoor swimming pool along with various other facilities. Our primary services are as follows:

• 24-hour Room Service
• 24-hour Medical Service
• Outside Swimming Pool
• Café and Lobby Bar
• Concierge Service
• Baby Sitting Service
• Laundry Service
• Laptop and Computer Rental Service
• Conference Meeting and Private Dining Service
• Massage, Manicure and Pedicure Service
• Airport Pick-up and Transfer Service

Marketing Analysis of resorts business

The success or failure of a business totally depends upon its marketing strategy which can only be developed on the basis of accurate marketing analysis. Marketing analysis is a must-do thing before you move on to develop a business plan for hotel and resort because the planning of many subsequent components depends on it. Therefore, it must be considered before developing a business plan for resort development.

5.1 Market Trends

The global resort and hotel industry generate more than $550 billion in revenue as of 2016. The resort and hotel industry is one of the important industries of the United States and has grown annually steadily over the recent years. It generated more than $190 billion in revenue as of 2015. The United States houses some of the world’s most famous city resorts and destinations which contribute significantly to the resorts and hoteling industry of the country. The number of smaller resorts have also increased over the previous years.

5.2 Marketing Segmentation

Our target market is the tourist community that visits Santa Cruz for various purposes. Nearly all of the tourists have sufficient budget for spending on their lodging, therefore, they can easily afford to stay at our resort. Our experts have identified the following type of target audience which can become our future consumers:

These three target groups have different purposes for visiting Santa Cruz and hence have different requirements for their lodging. We can target them only after analyzing their requirements during the stay. The detailed analysis of our target audience is as follows:

5.2.1 Recreational Tourists:

The first group comprises of the recreational tourists who have come to Santa Cruz for recreational and adventurous purposes. This category also includes tourists who have come for sporting, skiing or participating in other similar activities. Nearly half of the tourists visit Santa Cruz for recreational purposes, hence this target group will be the biggest consumer of our services and our marketing policy will be specifically built to target them.

5.2.2 Business Tourists:

The second category comprises of the business tourists who visit Santa Cruz for retreats and company outings. Nearly all of the companies located in the United States organize company retreats once or twice a year to increase team building between their employees and to take a break from the hectic and monotonous office routine. Other than lodging, our resort will provide conference meeting rooms for these tourists and other necessities for organizing their work sessions, team meetings, seminars, workshops, and conferences during their stay.

5.2.3 Medical Tourists:

The third category includes those tourists who visit Santa Cruz for medical purposes. This group mostly comprises of patients and senior citizens who need a change in their environment as a part of their medical treatment. These tourists need special attention, special diet and a 24-hour medical service, all of which will be available at our resort. The detailed market analysis of our potential customers is given in the following table:

5.3 Business Target

Our main business targets are:

• To become the best resort of Santa Cruz within 5 years of our launch
• To achieve the net profit margin of $10k per month by the end of the first year, $15k per month by the end of the second year, and $25k per month by the end of the third year
• To balance the initial cost of the startup with earned profits by the end of the first year

5.4 Product Pricing

Our every bedroom unit will be charged at $200 per night and will have following facilities: high definition LCD TV, DVD/VCR, video on demand, video games, premium music channels, high-speed internet, fireplace, fully-equipped kitchenette, king-sized bed and full-sized sleeper sofa.

Sales strategy is an important component of a business plan for small resort . Anna carried out an extensive research about various sales, marketing, and advertising strategies before she moved on to starting a resort business .

6.1 Competitive Analysis

We will have an extremely tough competition ahead of us because Santa Cruz houses many high-class luxury resorts. Still, we hope to stand out due to our competitive rates and exceptional customer service. We will provide all facilities of a luxury resort within the lowest rates in the town. Our second competitive edge will be our unparalleled customer service which will be the best in town. We will treat every customer with utmost respect and make sure that they get more than what they had expected from us.

6.2 Sales Strategy

• We will market and advertise our resort on social and print media.
• We will offer online booking and payment services for facilitating customers.
• We will offer a 25% discount on our services for the first three months of our launch.

6.3 Sales Monthly

6.4 Sales Yearly

6.5 Sales Forecast

Considering our competitive rates and the quality of our services our sales pattern is expected to increase with years. By analyzing our market segmentation strategy, our experts have forecasted the following sales on a yearly basis which are summarized in the column charts:

The detailed information about sales forecast, total unit sales, total sales is given in the following table:

Personnel plan

After you have estimated how much does it cost to build a resort , you will have to prepare a personnel plan to estimate how much cost will be incurred on the salaries of the staff.

7.1 Company Staff

Anna will manage the overall operations and will initially hire following people:

• 1 Accountant for maintaining financial records
• 2 Sales Executives responsible for marketing and discovering new ventures
• 4 Chefs for preparing food
• 15 Service Assistants for undertaking various day-to-day operations
• 10 Cleaners for keeping the resort in a perfectly cleaned shape and undertaking other cleaning tasks, like laundry
• 4 Drivers for Airport pick-up and transfer service
• 2 Masseuse for massage and therapy service
• 1 Technician for undertaking IT-related tasks
• 1 Doctor for providing medical service in case of emergency
• 1 Facility Manager for managing all facilities and equipment of the resort
• 1 Front Desk Officer for acting as a receptionist
• 2 Security Officers

7.2 Average Salary of Employees

Financial plan.

Finally, you will have to prepare a financial plan before thinking about how to start a resort . The Heaven’s Inn financial plan outlines the development of the company over the next three years and is specifically developed to achieve the company’s short-term and long-term objectives.

8.1 Important Assumptions

8.2 brake-even analysis.

8.3 Projected Profit and Loss

8.3.1 profit monthly.

8.3.2 Profit Yearly

8.3.3 Gross Margin Monthly

8.3.4 Gross Margin Yearly

8.4 Projected Cash Flow

8.5 Projected Balance Sheet

8.6 business ratios.

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Resort Hotel Ski Lodge Business Plan

Start your own resort hotel ski lodge business plan

Silver Bear Lodge

Executive summary executive summary is a brief introduction to your business plan. it describes your business, the problem that it solves, your target market, and financial highlights.">.

The Silver Bear Lodge is located three blocks from Crest Lake Village, mid-mountain at Bear Valley Resort and on the free shuttle system. Located in the recently expanded Crest Canyon area, Silver Bear Lodge will offer customers 12 two-bedroom units with underground parking, fully-equipped kitchens, laundry facilities and stone fireplaces. Silver Bear Lodge also will offer a common-area outdoor hot tub as well as a on-site store and on-site front desk service.

Each year, over 150,000 skiers and nature lovers visit the Bear Valley Resort area. On average, visitors spend over $250 million, annually, for lodging, food, and recreational activities at Bear Valley Resort.  

Marty Snyderman and Luke Roth, co-owners of the Silver Bear Lodge, will operate the lodge as a ski resort during the months of November to April.  During the Spring and Summer months (May to August), the Silver Bear Lodge will operate as a summer resort. The lodge will be closed during the months of September and October.

1.1 Objectives

The objectives of the Silver Bear Lodge for the first three years of operation include:

• Assembling an experienced and effective staff.

1.2 Mission

The mission of Silver Bear Lodge is to become the number one lodge of choice with visitors to Bear Valley Resort.

Company Summary company overview ) is an overview of the most important points about your company—your history, management team, location, mission statement and legal structure.">

The Silver Bear Lodge, located in the recently opened Crest Canyon area, has 12 two-bedroom units with underground parking, fully-equipped kitchens, laundry facilities and stone fireplaces. Silver Bear Lodge also has a common-area outdoor hot tub as well as an on-site store and on-site front desk service.

2.1 Company Ownership

Marty Snyderman and Luke Roth are co-owners of the Silver Bear Lodge.

2.2 Start-up Summary

Marty Snyderman and Luke Roth will each invest $100,000.  They will also secure a mortgage to purchase the property for $250,000 and an SBA loan for $100,000.

2.3 Company Locations and Facilities

The charm and solitude of Bear Valley’s secluded mountain setting is found just 36 miles from the Richmond International Airport.

Silver Bear Lodge will offer customers 12 two-bedroom units, fully-equipped kitchens, laundry facilities and stone fireplaces. Silver Bear Lodge will offer a common-area outdoor hot tub as well as the following services on-site:

• Ski rental/clothing shop
• Front desk service

Market Analysis Summary how to do a market analysis for your business plan.">

Resort hotel development and operation in the Bear Valley Resort area has been very profitable and successful due to the economic upturn experienced in the early and mid 90’s. Time-share / resort hotel development and investments into ski resorts nationwide are currently going strong. In the past two years, sales of time-shares in the Bear Valley Resort area have increased by over 35 percent. There are forty condominiums, lodges, inns and hotels within two miles of the resort. Each year, room occupancy is close to 100% during the peak skiing season. New construction is planned in the spring for two condo complexes and a hotel.

4.1 Market Segmentation

Our customers can be broadly divided into two groups:

• Skiers . The Bear Valley Resort area is quickly becoming one of the best ski resorts in the U.S. The resort is located 36 miles from Richmond International Airport and is easily accessible.
• Summer Visitors . During the summer months, the Bear Valley Resort area is a beautiful wilderness retreat with over 50 hiking trails and other outdoor recreational activities.

Strategy and Implementation Summary

Silver Bear Lodge will aggressively market to both winter and summer visitors of the Bear Valley Resort area.  The Bear Valley Resort has activities occuring year round.  During the winter there is skiing but in the summer months, the resort has hot-air balloon trips, white water adventures, day hikes into Bear Valley, and other recreational activities that take advantage of valley’s spectacular beauty.

There are only thirteen lodges and inns in the Bear Valley Resort.  These facilities represent only 580 room units of the total of 4,000 room units in the resort area. The majority of room units in the area are condos.

Our customers are looking for a different lodging experience that cannot be found in any of the area’s condo complexes or hotels.  We will offer our customers a comfortable, congenial environment that will assure return visits to the Silver Bear Lodge.

The lodge will cost a little more but we will offer our customers all the services they need to make their stay memorable. We will offer a food shop that will be able to take special orders daily.  There will be a ski rental shop where customers can outfit themselves and purchase ski passes.  Each evening, guests can gather in the lodge’s main room where there is a large fireplace, drinks and light music.

5.1 Competitive Edge

The competitive edge of Silver Bear Lodge is the service, first and foremost.  Marty Snyderman and Luke Roth, co-owners of the Silver Bear Lodge, have over twenty years experience in managing ski lodging facilities.

Marty is the manager-owner of the Crest Lake Inn.  He has owned the inn for ten years.

Luke recently was the manager of the Village Resort Hotel. He held that position for the last five years.  Before this position, Luke was the manager of The Ridge, a 60 unit condo complex in Silver Lake Village.

Another significant advantage for the Silver Bear Lodge is its location.  Being located in the recently opened Crest Canyon area, Silver Bear Lodge is uniquely positioned to be centrally located to both Crest Lake Village (.5 miles) and the Bear Valley Resort ski area (.5 miles).

5.2 Sales Strategy

The Silver Bear Lodge’s sales strategy is to harness the existing Bear Valley Resort booking system that has been critical to the success of all of the area’s lodges and inns.   Room rates for the lodge will range from $150  – $250 per night in peak season.  In the off season prices will range from $100 to $175 per night.

5.2.1 Sales Forecast

The following is the sales forecast for three years.

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5.3 Marketing Strategy

The Bear Valley Resort area has its own website and advertising/promotion program that promotes the area’s lodging. Currently, 70% of the area’s visitors use the website to identify lodging and service options.

The Silver Bear Lodge is positioned as a new upscale facility that is focused on the high-income visitors to Bear Valley Resort.  The area’s lodges and inns receive approximately 80% of their guests from the Bear Valley Resort booking system. Since the total number of room units are few with the area’s lodges and inns, these lodging units fill up quickly.

In addition, the Silver Bear Lodge will be highlighted in a promotional piece for Bear Valley Resort in the December issue of Ski Magazine.

Management Summary management summary will include information about who's on your team and why they're the right people for the job, as well as your future hiring plans.">

Luke Roth will be the manager of the daily operations of the Silver Bear Lodge.

6.1 Personnel Plan

The personnel needed for the Silver Bear Lodge are the following:

• Assistant manager.
• Lodge staff (7).
• Food store staff (3).
• Ski rental/clothing store (3).
• Maintenance staff (3).
• Cleaning staff (4).

Financial Plan investor-ready personnel plan .">

The following is the financial plan for the Silver Bear Lodge.

7.1 Break-even Analysis

The monthly break-even point is approximately $52,900.

7.2 Projected Profit and Loss

The following is the projected profit and loss for three years.

7.3 Projected Balance Sheet

The following is the projected balance sheet for three years.

7.4 Projected Cash Flow

The following is the projected cash flow for three years.

7.5 Business Ratios

Business ratios for the years of this plan are shown below. Industry profile ratios based on the Standard Industrial Classification (SIC) code 7011, Hotels and Motels, are shown for comparison.

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Boutique Hotel Business Plan Blueprint: Complete Guide

• January 3, 2023
• Hospitality

Whether you’re looking to raise funding from private investors or to get a loan from a bank (like a SBA loan) for your boutique hotel, you will need to prepare a solid business plan.

In this article we go through, step-by-step, all the different sections you need in the business plan of your boutique hotel . Use this template to create a complete, clear and solid business plan that get you funded.

1. Boutique Hotel Executive Summary

Though the executive summary is the first and the most important section, it should normally be the last section you write because it will have the summary of different sections included in the entire plan.

Why do you need a business plan for a boutique hotel?

The purpose of a business plan is to secure funding through one of the following channels:

• Obtain bank financing or secure a loan from other lenders (such as a SBA loan )
• Obtain private investments from investment funds, angel investors, etc.
• Obtain a public or a private grant

How to write your boutique hotel’s executive summary?

Provide a precise and high-level summary of every section that you have included in your business plan. The information and the data you include in this segment should grab the attention of potential investors and lenders immediately.

Also make sure that the executive summary doesn’t exceed 2 pages in total: it’s supposed to be a summary for investors and lenders who don’t have time to scroll through 40-50 pages, so keep it short and brief.

The executive summary usually consists of 5 major sub-sections:

• Business overview : explain what is the concept of your hotel, whom it targets (business travelers vs. tourists), where it’s located, its size and any other amenities and services you offer
• Market & competitive overview : start by describing the state of the hotel industry in your area (the city or region where you plan to open yours). Also explain here the level of competition you expect from similar establishments. Finally, mention who are your target customers (your ideal customers) ie. their age, gender, disposable income as well as their preferences
• Sales & marketing strategy : describe how you plan to acquire new customers, outlining the exact marketing channels you intend to use and your overall budget
• Management & People : this section should provide information about the leadership hierarchy, highlighting the roles and responsibilities of every team member and their experience
• Financial plan : how much profit and revenue do you expect in the next 5 years? When will you reach the break-even point and start making profits? You can include here a chart depicting your key financials such as revenue, gross profits, and net profit
• Funding ask : what loan/investment/grant are you seeking? How much are you raising ? How long will this last?

Hotel Financial Model

Download an expert-built 5-year Excel financial model for your business plan

2. Boutique Hotel Business Overview

This is the section where you will provide details about your boutique hotel and its concept. You must address some important questions that lenders and/or investors generally ask.

Here is a quick list of some of those questions you must address:

• What is the rationale behind you opening this type of hotel today?
• What’s the location of the hotel and why did you select that location?
• What hospitality services and products will you provide? Will you offer any special services (massage, gym, etc.)? 
• Will there be a restaurant?
• How many employees will you need to run the hotel?
•  How many rooms will you have to accommodate your guests?
• What types of rooms will you offer your customers? At what rates?
• What will be the legal structure of your company?

a) History of the Project

Any business must have two components:

• Passion & experience of the business owner
• Rationale behind starting this type of business today

Passion & experience

Starting a huge investment like a boutique hotel requires much more than just capital. It also needs the relevant background experience in the hospitality industry.

Typically, many individuals creating their own boutique hotel will have a long-standing passion and track record for the hospitality industry. Yet, if you lack the experience, it probably isn’t the right time to start your boutique hotel. Instead, you can choose a franchising option and work with an established hotel franchise.

What motivates you to start a boutique hotel in the region today? Unlike some other businesses, a boutique hotel requires a lot of financial and human capital investment.

So, before taking your first steps in this field, provide enough reasons to justify your decision to venture into the business. For instance, if there’s a scarcity of stylish boutique hotels targeting tourists in the region, you can use that to justify your reasons for starting one.

b) Hotel Concept

Describe your boutique hotel’s concept. Here are a few questions you may answer here:

• Will you target a specific market (all-inclusive vs. tourists, business travelers, etc.)? 
• What types of rooms will you have (midscale, upscale, luxury?)
• What amenities will you offer your guests? A restaurant, rooftop bar, a SPA, a conference/meeting room? See more on amenities in the next section
• What will be the hotel’s design, layout and surface?
• Where will the boutique hotel be located? Is this next to a busy street, an airport, a tourist attraction or a corporate center?

c) Services & Facilities 

Prioritize the most sought-after services in the region. While many boutique hotels offer the same services, you may want to differentiate yourself vs. competitors to attract guests.

Below are a few examples of the guest services you can provide depending on your target audience:

Boutique Hotel Services 

• Bar / Restaurant
• Event management (weddings, conferences, etc.)

Boutique Hotel Facilities 

• Swimming pool / Jacuzzi 
• Business center
• Summer terrace
• Smoking rooms
• Fitness room
• Conference room

d) Room Rates

Next, describe your pricing strategy . Indeed, designing a pricing list for a boutique hotel isn’t the easiest thing to do. So, you can rely on information from some of your biggest competitors in the region to help you set standard rates. 

Make sure to have a clear table with the different room categories and their daily rate. If you have off-peak vs. peak rates, make sure to include it too here. It doesn’t need to be exact (as the rates will likely change over time), so use price ranges instead.

e) Legal Structure

Finally, your business overview section should specify what type of business structure you want:

• Is this a corporation or a partnership (LLC)?
• Who are the investors? How much equity percentage do they own?
• Is there a Board of Directors? If so, whom? Do they have experience in the industry?

3. Boutique Hotel Market Overview

Provide comprehensive information about your market. You will want to tailor your services to suit the target audience. And that means you will need accurate information about the hospitality industry in your region:

• Industry size & growth : how big is the boutique hotel industry in your area? Is it growing / declining, and what are the factors contributing to its growth/decline?
• Competition overview : how many competitors are there? How do they compare vs. your hotel? Are they franchises or independent boutique hotels? Do they target the same guests as you do? How can you differentiate yourself from them? 
• Customer analysis : who is your target market ? Are they business travelers or tourists, single travelers, couples or families? How often do they travel and need an hotel? How much do they spend on average on hotel stays?

a) Boutique Hotel Industry Size & Growth

How big is the boutique hotel industry in the us.

The market size of boutique hotels in the US is estimated to be $16.9 billion in 2022.

Also, there are about 5,500 boutique hotel businesses in the country, meaning the annual turnover for each boutique hotel is around $3,000,000.

Another source estimated there were 4,600 boutique hotels in the US in 2021 and defines them as a high-end, independent hotel with less than 100 rooms and a unique design. The same source reported that boutique hotels accounted for 3.2% of total hotel rooms in the US in 2017, yet but 5.6% of the US hotel room revenue.

How big is the boutique hotel industry in your area?

After getting a clear picture of the boutique hotel industry in the US as a whole, narrow down to your location. Yet, you may not find this information anywhere (at least not for free). In that case, you can use our guide to estimate the TAM, SAM, and SOM for your business. Here is an example of how to do it:

We know the average annual turnover per boutique hotel is $3 million. Therefore, if the area where you want to open your hotel has 30 competitors (say, in a 30-mile radius), you can assume the boutique hotel industry in your area is worth $90 million .

How fast is the boutique hotel industry growing in your city?

The US boutique industry has suffered an unprecedented decline due to the pandemic. Indeed, it decreased from its peak at $20.6 billion in 2019 to $16.9 billion 2022, despite some recovery from its through.

But what about where you live? US national averages can be a great addition to your business plan, yet they don’t necessarily help to assess the boutique hotel industry where you want to open your own boutique hotel.

Instead, you can use the number of hotels as a proxy for market growth. For instance, if there were 28 boutique hotels in the region in 2020 and 30 in 2022, you can safely assume that the average annual growth rate is ~3% in your area.

The estimation above isn’t perfect as it disregard the occupancy rate. For example, if the 28 hotels had an occupancy rate of 20% in 2020, up to 50% in 2022, the market growth rate would actually be much higher i.e. 60% CAGR from 2020-22.

b) Competition Overview 

This sub-section focuses on crucial information about your main competitors. Take a closer look at the hospitality services and products offered by other boutique hotels in the region. And while at it, analyze their marketing strategies, pricing structure, and anything you can do to stand out from the competition.

Don’t forget to include a comparative table, highlighting every piece of information the lenders may need when analyzing your business. 

Here is a sample table that you can use:

c) Customer Analysis

Customer analysis is all about knowing your ideal guests: who exactly are you targeting?

You can narrow it down with the following questions:

• Demographics (age, gender, single vs. couples, etc.)
• Frequency of visits (how often do they need such services?)
• Average disposable income
• Average spend per stay (hotel, restaurant, other)
• Favorite services (e.g. gyms, spas, etc.)

4. Sales & Marketing Strategy

This section should highlight the strategies you have in place to attract potential clients. Try to answer the following questions:

• What are your unique selling points (USPs)?
• Which marketing strategies will you use to attract new clients? 
• How will you track the success of your marketing strategy? 
• What is your customer acquisition cost (CAC)? 
• What is your marketing budget? 
• Will you consider any offers or promotions to attract new clients? 

What marketing channels do boutique hotels use?

Like any new business, a boutique hotel requires comprehensive marketing during the first months to attract potential clients.

You can resort to the following channels to help you get new clients, even from your main competitors:

• Online local listing (Google reviews)
• Online booking platforms (Booking.com, Tripadvisor, etc.)
• Social media content & ads: for example encourage your guests to post on social media and / or hire a social media content manager who will create daily posts and manage your social media presence
• PPC ads ( Google Ads )
• Word of mouth, recommendations 

What are your Unique Selling Points (USPs)?

In other words, how do you differentiate yourself vs. competitors? This is very important as you might need to win customers from competitors. A few examples of USPs are; 

• Quality of services : you may offer high-quality services (e.g. luxury suites, fine dining restaurant, etc.)
• Pricing: your boutique hotel may be cheaper vs. competitors for the same quality of service
• Location : setting up your boutique hotel near your target market gives you the upper hand
• Amenities : you may be the only boutique hotel in the area offering a health SPA, a separate event center for weddings, etc.

5. Management & People

You must address 2 things here:

• The management team and their experience
• The organizational structure : different team members and who reports to whom

Small businesses often fail because of managerial weaknesses . Thus, having a strong management team is vital. Highlight the experience and education of senior managers that you intend to hire to oversee your hotel business.

First, describe their duties, responsibilities, and roles. Also, highlight their previous experience and explain how they succeeded in their previous roles.

Organization Structure

Even if you haven’t already hired a general manager, administrative staff, receptionists, chefs, and other relevant staff members, you must provide a chart of the organizational structure defining hierarchy and reporting lines.

6. Financial Plan

The financial plan is perhaps, with the executive summary, the most important section of any business plan for a boutique hotel.

Indeed, a solid financial plan tells lenders that your business is viable and can repay the loan you need from them. If you’re looking to raise equity from private investors, a solid financial plan will prove them your boutique hotel is an attractive investment.

There should be 2 sections to your financial plan section:

• The startup costs of your project (if you plan to start a new hotel, renovate your hotel, adding rooms, etc.)
• The 5-year financial projections of your boutique hotel

a) Startup Costs

Before we expand on 5-year financial projections in the following section, it’s always best practice to start with listing the startup costs of your project. For a boutique hotel, startup costs are all the expenses you incur before you open your hotel and receive your first guests. These expenses typically are:

• The leasing deposit (if you rent) or the cost to buy the building (if you buy)
• Renovations and improvements
• Equipment & appliances
• Furniture & tableware

Of course, the startup costs depend on a number of factors, like the size of your hotel, its location, the facilities, etc.

On average, it costs $8,400,000 to $10,800,000 to build and open a small boutique hotel with 20 rooms (assuming you decide to build the hotel from scratch).

Note that these costs are for illustrative purposes and may not be fully relevant for your business. For more information on how much it costs to open and run a boutique hotel, read our article here .

b) Financial Projections

In addition to startup costs, you will also need to build a solid 5-year financial model for your boutique hotel business plan.

Note that your financial projections should be built using a spreadsheet (e.g. Excel or Google Sheets) and presented in the form of tables and charts in your business plan.

As usual, keep it concise here and save details (for example detailed financial statements, financial metrics , key assumptions used for the projections) for the appendix instead.

Your financial projections should answer at least the following questions:

• How much revenue do you expect to generate over the next 5 years?
• When do you expect to break even ?
• How much cash will you burn until you get there?
• What’s the impact of a change in pricing (say 15%) on your margins?
• What is your average customer acquisition cost ?

You should include here your 3 financial statements (income statement, balance sheet and cash flow statement). This means you must forecast:

• The number of nights booked over time ;
• Your expected revenue ;
• Operating costs to run the business ;
• The construction costs and FF&E expenses

When projecting your revenue, make sure to sensitize pricing, the expenses (salaries, utilities, supplies, etc.) and the number of stays (or booked nights). Indeed, a small change in these assumptions may have a significant impact on your revenues and profits .

7. Use of Funds

This is the last section of the business plan of your boutique hotel. Now that we have explained what your boutique hotel’s concept is, the amenities it offers, your marketing strategy, etc., this section must now answer the following questions:

• How much funding do you need?
• What financial instrument(s) do you need: is this equity or debt, both?
• How long will this funding last?
• Where else does the money come from? If you apply for a SBA loan for example, where does the other part of the investment come from (your own capital, private investors?)

If you raise debt:

• What percentage of the total funding the loan represents?
• What is the corresponding Debt Service Coverage Ratio ?

If you raise equity

• What percentage ownership are you selling as part of this funding round?
• What is the corresponding valuation of your business?

Use of Funds

Any business plan for a boutique hotel should include a clear use of funds section. This is where you explain how the money will be spent.

Will you spend most of the loan / investment in paying for construction costs? Or will it cover mostly renovation and furniture costs?

For the use of funds, we also recommend using a pie chart like the one we have in our financial model template where we outline the main expenses categories as shown below.

Privacy Overview

Sample Hotel Business Plan

Writing a business plan is a crucial step in starting a hotel. Not only does it provide structure and guidance for the future, but it also helps to create funding opportunities and attract potential investors. For aspiring hotel owners, having access to a sample hotel business plan can be especially helpful in providing direction and gaining insight into how to draft their own hotel business plan.

Download our Ultimate Hotel Business Plan Template

Having a thorough business plan in place is critical for any successful hotel venture. It will serve as the foundation for your operations, setting out the goals and objectives that will help guide your decisions and actions. A well-written business plan can give you clarity on realistic financial projections and help you secure financing from lenders or investors. A hotel business plan example can be a great resource to draw upon when creating your own plan, making sure that all the key components are included in your document.

The hotel business plan sample below will give you an idea of what one should look like. It is not as comprehensive and successful in raising capital for your hotel as Growthink’s Ultimate Hotel Business Plan Template , but it can help you write a hotel business plan of your own.

Hotel Business Plan Example – StaySerenity Inn

Table of contents, executive summary, company overview, industry analysis, customer analysis, competitive analysis, marketing plan, operations plan, management team, financial plan.

StaySerenity Inn is an innovative hospitality venture located in the heart of Tucson, Arizona, dedicated to providing guests with a tranquil and serene stay experience. Our mission is to offer high-quality accommodations that blend modern comforts with the unique charm and beauty of the Southwest. We aim to cater to a wide array of guests, from business travelers to families seeking a peaceful retreat. By prioritizing customer satisfaction and leveraging the picturesque landscape and cultural richness of Tucson, we are committed to becoming a leading choice for travelers seeking comfort, peace, and a touch of local flavor in their accommodations.

Our success is built on a foundation of identifying and capitalizing on key factors that set us apart in the competitive hospitality market. To date, we have made significant strides in establishing a strong brand identity, highlighted by our commitment to exceptional customer service and creating a serene guest experience. Our strategic location, which combines accessibility with scenic beauty, plays a crucial role in attracting our target clientele. Additionally, our focus on sustainability and community engagement has not only enhanced our brand image but has also fostered positive relationships with local businesses and stakeholders. These accomplishments are testament to our dedication to excellence and innovation in the hospitality industry.

The hospitality industry is witnessing a dynamic shift, with travelers increasingly seeking personalized and unique stay experiences over conventional hotel accommodations. This trend is particularly pronounced in destinations like Tucson, Arizona, where the blend of natural beauty, cultural heritage, and recreational activities attracts a diverse visitor base. The market shows a growing preference for accommodations that offer a sense of place and connection to the local community, alongside modern amenities and sustainable practices. This evolving landscape presents both challenges and opportunities for StaySerenity Inn, as we strive to meet the changing preferences of travelers while standing out amidst the competition through our unique value proposition.

Our target customers encompass a broad spectrum of travelers who share a common desire for a tranquil and immersive stay experience. This includes business professionals seeking a quiet retreat after a day of meetings, families looking for a comfortable and engaging place to stay during vacations, and solo travelers drawn to the cultural and natural attractions of Tucson. Our marketing efforts are tailored to resonate with these segments, emphasizing the serene environment, personalized service, and access to local experiences that StaySerenity Inn offers. Understanding the diverse needs and preferences of our target customers is crucial to our strategy, guiding our service offerings and marketing messages to effectively attract and retain our desired clientele.

StaySerenity Inn’s competitive advantage lies in our ability to offer a peaceful and personalized stay experience that seamlessly integrates the natural and cultural richness of Tucson. Unlike our competitors, we emphasize tranquility and a deep connection to the local environment, catering to those seeking a more serene and authentic travel experience.

Our marketing plan revolves around highlighting the unique aspects of StaySerenity Inn, including our serene location, personalized services, and commitment to sustainability. We offer a range of accommodations and pricing options to suit various needs, from luxurious suites to more affordable rooms, all designed with tranquility and comfort in mind. Our promotions plan is multifaceted, encompassing digital marketing campaigns, partnerships with local businesses, and special package deals that showcase the value and unique experiences available at StaySerenity Inn. By leveraging social media, search engine optimization, and targeted advertising, we aim to increase our visibility and attract our target customer segments effectively.

Our operations plan is structured around key milestones that are crucial for the successful launch and growth of StaySerenity Inn. These include securing a prime location, obtaining necessary permits and licenses, completing the building and furnishing of our hotel to meet our brand standards, and hiring and training a committed team. We are focused on implementing an effective marketing strategy, launching our hotel with a strong online presence, and achieving operational excellence to ensure guest satisfaction and financial success. Establishing partnerships with local businesses and attractions is also a priority, enhancing our guests’ experience and supporting our goal of reaching $15,000/month in revenue.

Our management team is composed of experienced professionals with a diverse set of skills and a shared passion for hospitality. This team brings together expertise in hotel management, customer service, marketing, and sustainability practices, ensuring that every aspect of StaySerenity Inn’s operations is guided by knowledge and a commitment to excellence. Our leadership’s dedication to creating a serene and memorable guest experience is at the core of our business philosophy, driving our efforts to achieve success in the competitive Tucson hospitality market.

Welcome to StaySerenity Inn, a new beacon of hospitality in Tucson, AZ. As a local hotel, we take pride in introducing a high-quality lodging experience that has been missing in our community. Our commitment is to provide an unparalleled stay for all our guests, ensuring they find a serene and comfortable environment every time they choose us.

At StaySerenity Inn, our offerings are comprehensive and tailored to meet the needs of every guest. Our accommodation services are top-notch, designed to ensure comfort, security, and the best of modern amenities. Dining and catering at our hotel promise an exquisite culinary journey, with dishes prepared by top chefs that cater to a variety of tastes and dietary requirements. For those seeking an effortless and enjoyable stay, our concierge and guest services are always on hand to assist with any needs, from booking tours to making restaurant reservations. Our housekeeping and maintenance teams ensure that all aspects of the hotel are pristine and functioning optimally, creating a clean and welcoming environment for our guests. Additionally, our recreational and wellness facilities, including a spa, gym, and pool, offer guests the chance to unwind and maintain their health and well-being while staying with us.

Located in the heart of Tucson, AZ, StaySerenity Inn serves both the local community and travelers visiting this vibrant city. Our strategic location allows easy access to the best that Tucson has to offer, including cultural sites, natural parks, shopping, and dining experiences, making us a perfect choice for those looking to explore the area.

Our unique position for success stems from several key factors. Firstly, our founder brings invaluable experience from previously running a successful hotel, ensuring that StaySerenity Inn benefits from proven strategies and a deep understanding of the hospitality industry. Additionally, we are committed to offering superior guest and accommodation services compared to our competition, setting new standards for what guests can expect during their stay.

Since our inception on January 3, 2024, as a Limited Liability Company, we have made significant strides in establishing StaySerenity Inn as a premier destination for guests. Our accomplishments to date include the creation of a distinctive logo that represents our brand’s values, the careful selection of a company name that communicates our mission, and securing a prime location that complements our offerings. These achievements mark the beginning of our journey to becoming a cornerstone of hospitality in Tucson, AZ.

The hotel industry in the United States is a robust and thriving market, with an estimated size of over $200 billion in revenue annually. This industry encompasses a wide range of accommodation options, from luxury resorts to budget-friendly motels, catering to a diverse range of travelers and tourists. With an increasing demand for travel and tourism in the country, the hotel industry is poised for continued growth in the coming years.

Market research indicates that the hotel industry in the United States is expected to experience steady growth in the upcoming years, driven by factors such as a growing economy, rising disposable incomes, and an increasing preference for travel experiences. As more Americans choose to explore different destinations and seek unique lodging options, the demand for hotels is expected to rise, creating opportunities for new players in the market like StaySerenity Inn.

Recent trends in the hotel industry, such as the rise of experiential travel, the popularity of boutique hotels, and the increasing focus on sustainability and eco-friendly practices, bode well for StaySerenity Inn. By offering personalized experiences, eco-conscious amenities, and a convenient location in Tucson, AZ, StaySerenity Inn is well-positioned to attract a growing segment of travelers who seek unique and memorable stays. With a focus on customer satisfaction and a commitment to providing exceptional service, StaySerenity Inn is poised to succeed in the thriving hotel industry in the United States.

Below is a description of our target customers and their core needs.

Target Customers

StaySerenity Inn will target local residents seeking a luxurious getaway without the need to travel far from home. This customer segment includes couples looking for a romantic weekend escape, families desiring a convenient vacation spot, and individuals needing a serene environment for relaxation or personal reflection. The Inn will tailor its offerings to cater to these local demands, from personalized spa services to family-friendly activities and romantic packages.

Aside from local residents, StaySerenity Inn will also attract business travelers who value convenience, comfort, and exceptional service. These customers often seek accommodations that provide a seamless blend of work and leisure amenities. The Inn will equip its facilities with state-of-the-art business centers, high-speed internet, and meeting rooms to meet the needs of this segment, while also offering leisure amenities that encourage relaxation after a day of work.

Additionally, StaySerenity Inn will target tourists and adventure-seekers visiting Tucson for its unique attractions and outdoor activities. This segment is drawn to experiences that are both enriching and authentic, from exploring the Sonoran Desert to cultural tours in the city. The Inn will offer customized tour packages and adventure experiences, making it an attractive choice for those wishing to explore the natural beauty and cultural richness of Tucson.

Customer Needs

StaySerenity Inn fulfills the essential need for high-quality accommodation, catering to guests seeking comfort, modern amenities, and exceptional service. Guests can expect meticulously designed rooms that blend luxury with functionality, ensuring a restful and productive stay. The Inn prioritizes cleanliness and customer care, making it a preferred choice for discerning travelers.

Understanding the diverse needs of its guests, StaySerenity Inn also offers a range of guest services designed to enhance their stay. From a concierge ready to assist with local recommendations to seamless check-in and check-out processes, every aspect is crafted to meet the high expectations of its guests. Additionally, amenities such as high-speed internet, a state-of-the-art fitness center, and on-site dining options cater to both leisure and business travelers alike.

Beyond the basics, StaySerenity Inn recognizes the growing demand for personalized experiences. Guests can enjoy tailor-made services, including room customization and event planning assistance, ensuring their stay is as unique as their preferences. This attention to detail not only satisfies the immediate needs of its guests but also fosters a lasting relationship, encouraging repeat visits.

StaySerenity Inn’s competitors include the following companies:

Hotel McCoy is an art hotel that focuses on local culture and retro vibes, offering its guests a unique blend of modern amenities and mid-century charm. The hotel provides services such as an outdoor pool, a fitness center, and a bar, all adorned with works from local artists. Its price points are moderate, making it accessible to a wide range of customers seeking an artsy yet affordable stay. Hotel McCoy serves not only tourists but also locals looking for a staycation with a twist. Its key strength lies in its unique branding and strong local partnerships. However, its reliance on a niche market could be considered a weakness, as it may not appeal to all segments of the broader traveler market.

Arizona Inn is an upscale, historic hotel known for its luxurious accommodations and exceptional service. It offers a range of services including fine dining, a swimming pool, tennis courts, and beautifully manicured gardens. The price points are on the higher end, targeting affluent travelers seeking a premium experience. Located in a serene part of Tucson, it attracts both leisure and business travelers who appreciate its quiet elegance and attention to detail. Arizona Inn’s key strengths are its historic charm, high-quality service, and exclusive ambiance. A potential weakness is its higher price point, which may limit its accessibility to a broader audience.

Hacienda Del Sol Guest Ranch Resort blends the rustic charm of a historic ranch with the luxury of a top-tier resort. It offers a variety of accommodations from rooms to private casitas, alongside amenities such as horseback riding, spa services, and fine dining. The resort caters to a premium segment, with price points reflecting its upscale offerings. It serves a diverse clientele, including couples on romantic getaways, families, and corporate groups. Hacienda Del Sol’s strengths include its unique historical background, extensive amenities, and breathtaking desert views. However, its niche appeal as a luxury ranch resort may not cater to all preferences, particularly those looking for a more urban or contemporary setting.

Competitive Advantages

At StaySerenity Inn, we pride ourselves on surpassing the expectations of our guests through unparalleled accommodation and guest services. Our dedication to creating a memorable and comfortable experience is evident in every aspect of our operations. We understand that the little details make a big difference, which is why we offer personalized services tailored to the specific needs of each guest. From the moment they check in, guests can expect a warm, welcoming atmosphere coupled with state-of-the-art amenities designed to cater to both leisure and business travelers. Our staff is trained to go above and beyond, ensuring that every stay is seamless and every guest feels valued and cared for.

Beyond our exceptional service, StaySerenity Inn stands out in the competitive Tucson hospitality market through our innovative approach to guest engagement and satisfaction. We leverage cutting-edge technology to enhance the guest experience, from mobile check-in and digital room keys to personalized room settings that can be adjusted before arrival. Additionally, our strategic location offers easy access to local attractions, making us an ideal choice for guests looking to explore the best of Tucson. Our commitment to sustainability and eco-friendly practices also sets us apart, appealing to environmentally conscious travelers seeking a green lodging option. By focusing on these areas, we not only meet but exceed the expectations of our guests, securing a competitive edge in the market.

Our marketing plan, included below, details our products/services, pricing and promotions plan.

Products and Services

StaySerenity Inn offers a variety of services tailored to meet the needs of every guest, ensuring a comfortable and memorable stay. The Inn prides itself on providing exceptional accommodation, dining experiences, and a comprehensive range of guest services and amenities aimed at enhancing the overall experience of its visitors.

Accommodation Services: Guests can expect to find a wide range of room and suite options designed to cater to diverse preferences and budgets. From standard rooms to luxurious suites, each space is meticulously furnished and equipped with modern amenities. Prices for accommodation services vary depending on the type and season but generally start at around $120 per night for a standard room, offering comfort and value to both leisure and business travelers.

Dining and Catering: The Inn features an on-site restaurant that serves a variety of gourmet dishes prepared with fresh, local ingredients. Guests can enjoy breakfast, lunch, and dinner in a cozy and elegant setting. For those who prefer dining in the comfort of their own room, room service is also available. The average price for a main course at the restaurant is approximately $25. Additionally, catering services for events and meetings are available upon request, with prices varying based on the menu and number of guests.

Concierge and Guest Services: StaySerenity Inn’s concierge team is dedicated to ensuring guests have a delightful and hassle-free stay. Services include booking tours and excursions, making restaurant reservations, arranging transportation, and more. While many of these services are complimentary, some, like guided tours and special event tickets, are available at an additional cost, depending on the activity.

Housekeeping and Maintenance: The Inn maintains the highest standards of cleanliness and comfort in all guest rooms and public areas. Daily housekeeping services are included in the room rate, ensuring that rooms are fresh and tidy. Maintenance issues are addressed promptly to ensure that all facilities are in perfect working order, contributing to a seamless guest experience.

Recreational and Wellness Facilities: For guests looking to relax and rejuvenate, StaySerenity Inn offers an array of recreational and wellness facilities, including a fitness center, outdoor pool, and spa. Access to the fitness center and pool is complimentary for all guests, while spa services, such as massages and treatments, are available for an additional fee, typically starting at $50 depending on the service.

At StaySerenity Inn, guests can expect a harmonious blend of comfort, luxury, and attentive service, all designed to make their stay in Tucson as enjoyable and relaxing as possible.

Promotions Plan

To attract customers, StaySerenity Inn employs a multifaceted approach to promotion, leveraging the power of online marketing while incorporating traditional and innovative tactics to ensure visibility and appeal. Understanding the importance of digital presence, StaySerenity Inn invests in a robust online marketing strategy. This includes a user-friendly website showcasing the hotel’s amenities, rooms, and services with high-quality images and virtual tours, allowing potential guests to experience the comfort and serenity of the hotel before they book. Social media platforms play a crucial role in this strategy, with regular posts highlighting special offers, guest reviews, and events at the hotel, engaging directly with a broad audience.

Email marketing campaigns are another essential component, targeting past guests and potential customers with personalized offers, updates, and newsletters, keeping StaySerenity Inn top of mind. Search Engine Optimization (SEO) ensures that when potential guests search for accommodations in Tucson, AZ, StaySerenity Inn appears among the top results, increasing its visibility and attracting more traffic to its website. Pay-per-click (PPC) advertising also amplifies this effect, targeting specific demographics and interests to drive bookings.

Beyond online marketing, StaySerenity Inn engages in local community events and partnerships with local businesses to build relationships and enhance its reputation. Hosting and sponsoring local events not only showcases the hotel’s commitment to the community but also provides direct exposure to potential guests. Collaborations with local attractions, restaurants, and businesses offer guests unique packages and experiences, making StaySerenity Inn a preferred choice for those looking to explore Tucson.

Furthermore, StaySerenity Inn implements a referral program, encouraging satisfied guests to refer friends and family with incentives, such as discounts on future stays. This word-of-mouth promotion is invaluable, building a loyal customer base and generating positive buzz around the hotel.

Lastly, StaySerenity Inn recognizes the importance of professional networking and will maintain a presence in local and regional hospitality associations, attending trade shows and networking events to forge connections within the industry, learn from peers, and stay ahead of trends that can enhance the guest experience.

Through these comprehensive promotional methods and tactics, StaySerenity Inn expects to not only attract customers but also create memorable experiences that encourage repeat visits and build a strong, loyal customer base in Tucson, AZ.

Our Operations Plan details:

• The key day-to-day processes that our business performs to serve our customers
• The key business milestones that our company expects to accomplish as we grow

Key Operational Processes

To ensure the success of StaySerenity Inn, there are several key day-to-day operational processes that we will perform.

• Check-in and Check-out Procedures: Efficiently manage guest check-ins and check-outs to minimize wait times and ensure a smooth process for guests. This includes preparing key cards, processing payments, and providing guests with all necessary information about their stay.
• Room Cleaning and Maintenance: Ensure that all rooms are thoroughly cleaned, sanitized, and ready for new guests by a specific time each day. This also involves regular maintenance checks to fix any issues such as plumbing problems, electrical faults, or general wear and tear.
• Customer Service: Provide excellent customer service at all times, including handling guest inquiries, complaints, and requests promptly and professionally. This also involves offering concierge services to help guests with restaurant reservations, directions, and recommendations for local attractions.
• Inventory Management: Regularly check and restock supplies such as toiletries, linens, and minibar items to ensure that everything guests might need is always available. This also includes managing inventory for the hotel’s restaurant or cafe if applicable.
• Food and Beverage Services: If the hotel has its own dining facilities, manage the operations of these services, including meal preparation, service quality, and hygiene standards. This also involves menu planning and ensuring that dietary requirements can be catered to.
• Financial Management: Monitor daily revenues and expenses to keep track of the hotel’s financial health. This includes processing payments, managing invoices, and preparing financial reports.
• Marketing and Promotions: Implement ongoing marketing strategies to attract new guests and encourage repeat business. This can include managing the hotel’s online presence, offering special promotions, and maintaining loyalty programs.
• Staff Management: Schedule and manage staff to ensure that all areas of the hotel are adequately covered. This involves training employees, managing shifts, and ensuring that the team works well together to provide the best possible service to guests.
• Health and Safety Compliance: Ensure that the hotel complies with all local health and safety regulations to provide a safe environment for guests and staff. This includes regular safety drills, food safety checks, and ensuring that all safety equipment is in place and working properly.
• Feedback Collection and Analysis: Collect feedback from guests through various channels such as comment cards, online reviews, and direct feedback to staff. Analyze this feedback to identify areas for improvement and implement changes where necessary.

StaySerenity Inn expects to complete the following milestones in the coming months in order to ensure its success:

• Identifying and Securing a Prime Location : Finding a location that is both appealing to potential guests and financially viable is crucial. This should be in proximity to local attractions, business centers, or natural beauty spots to attract a wide range of customers.
• Obtaining Necessary Permits and Licenses : Ensuring compliance with local regulations by obtaining all necessary permits and licenses for operation. This includes health and safety inspections, building codes, and any specific hospitality industry regulations in Tucson, AZ.
• Building and Furnishing the Hotel : Completing the construction or renovation of the hotel premises to meet the brand standards of StaySerenity Inn. This includes interior design and furnishing that align with the target market’s expectations and the brand’s image.
• Hiring and Training Staff : Recruiting a team of professionals who are committed to providing excellent customer service. This involves hiring for various positions including management, front desk, housekeeping, and any other roles necessary for the operation. Training is essential to ensure the team delivers service that meets the brand’s standards.
• Marketing and Promotional Activities : Implementing an effective marketing strategy to build brand awareness and attract guests. This includes digital marketing efforts, local advertising, partnerships with local businesses, and creating attractive packages or promotions.
• Launch Our Hotel : Officially opening StaySerenity Inn to the public. This milestone may include a soft launch period to gather initial feedback and make adjustments before the grand opening.
• Build a Strong Online Presence and Reputation Management : Developing a robust online presence through a user-friendly website, social media platforms, and listings on hotel booking sites. Actively managing online reviews and customer feedback to maintain a positive reputation.
• Achieve Operational Excellence : Streamlining operations to ensure guest satisfaction, efficient use of resources, and effective management of operational costs. This includes continuous training for staff, maintaining high standards of cleanliness and safety, and implementing eco-friendly practices.
• Get to $15,000/Month in Revenue : Reaching the financial milestone of generating $15,000 in monthly revenue. This will involve continuously analyzing performance, adjusting pricing strategies, and enhancing marketing efforts to increase occupancy rates and average daily rates.
• Establish Partnerships with Local Businesses and Attractions : Creating partnerships with local businesses, tour operators, and attractions to offer guests unique experiences and packages. This will not only enhance the guest experience but also contribute to increasing the hotel’s visibility and attractiveness. By achieving these milestones, StaySerenity Inn can mitigate risks and build a solid foundation for long-term success in Tucson, AZ.

StaySerenity Inn management team, which includes the following members, has the experience and expertise to successfully execute on our business plan:

Carter Mitchell, CEO

Carter Mitchell brings a wealth of experience and a proven track record to the role of CEO at StaySerenity Inn. With a history of noteworthy success in the hospitality industry, his leadership is rooted in practical experience, having previously managed a hotel with distinction. This background has afforded him a deep understanding of what it takes to run a successful lodging establishment, from operational efficiency to exceptional customer service. Mitchell’s strategic thinking, combined with his hands-on experience, positions him uniquely to propel StaySerenity Inn towards lasting success. His leadership skills and industry knowledge are critical in ensuring that the Inn not only meets but exceeds the expectations of its guests.

To reach our growth goals, StaySerenity Inn requires significant funding. This investment will be allocated towards securing our location, completing necessary renovations and furnishings in line with our brand vision, and covering operational costs until we reach our revenue targets. Our financial strategy is designed to ensure that we effectively manage our resources to establish a solid foundation for profitability and long-term success.

Financial Statements

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Income Statement

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Cash Flow Statement

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Experience Katra Marriott Resort & Spa, located a few miles from Katra and its delightful markets. Our beautiful resort grounds overlook Trikuta Hill, home of the Vaishno Devi Temple. Ask about day trips to the Pandav Hills or Patnitop for skiing or paragliding. Enter the lobby filled with natural light and vibrant interiors; our central sculpture shows ancient inscriptions, enveloping guests in a mystic aura. Unwind with a pastry and cup of tea at Katra Baking Company before you dine on a fusion of local and international specialties at Three Peaks Kitchen. Work out in our 24/7 fitness center, then relax with a massage at Quan Spa. Our lush green lawns provide the ideal setting for outdoor celebrations, while Pine Ballroom sets the stage for elegant weddings and conferences. Reserve a spacious cottage room or Family Suite with plush bedding, chic décor and sweeping views. Explore Katra, India, from Katra Marriott Resort & Spa, where natural beauty meets unparalleled hospitality in a sanctuary of relaxation.

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After lengthy meeting, St. Pete Beach leaders delay vote on resort’s expansion

PINELLAS COUNTY, Fla. — Eight hours wasn't enough time to settle an issue so consequential to the future of St. Pete Beach.

Monday afternoon, the St. Pete Beach City Commission met at length to consider a sweeping redevelopment plan for TradeWinds Island Resorts.

The discussion continued past midnight Tuesday, so commissioners ultimately decided to pause the debate. They will continue it during their next meeting on Tuesday, April 23, at 6 p.m.

1754 Properties, the owner of TradeWinds since 2019, has proposed a redevelopment plan for the resort that, if approved by the commission, would be built in four phases over the span of 20 years.

It would include hundreds of new rooms, half a dozen new buildings and parking garages, and multiple restaurants and bars.

“If this does not happen, I think St. Pete Beach would lose a real opportunity: everything from creating a world-class resort—the TradeWinds is certainly in that category—but it only enhances that," said Kyle Parks, a spokesperson for the development team.

The redevelopment would add a total of 629 new rooms in three new guest towers.

Supporters say the plan will help modernize the family resort while pumping billions of dollars into the local economy.

They add that the area and Gulf Boulevard can handle the growth and additional traffic the redevelopment would generate.

Critics, however, aren’t so sure. Some of them, like St. Pete Beach homeowner Lisa Robinson, dispute the development team’s traffic estimates.

She believes the project will destroy views and detract from the unique charm of the coastal community.

“We’re going to look like Ft. Lauderdale. It’s going to go up and down the beach, and that’s what we’re looking at," she said Monday. "The views that they’re going to get rid of are going to be gone forever.”

When commissioners resume debate on April 23, they are expected to consider the conditions attached to the redevelopment plan before taking a deciding vote on the project's conditional use permit and development agreement.

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