sample resume for quality control manager

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Quality Manager Resume Examples

Writing a resume for a position in quality management requires a specific set of skills and qualifications. It is important to highlight your experience, accomplishments, and knowledge in managing quality assurance, process and product improvement, and regulatory compliance. This guide provides tips on how to write an effective resume for a quality manager position. It also provides sample resumes for the position, to help inspire and give you an idea of what a successful quality manager resume should look like. With these tips and examples, you can craft a resume that will get you noticed and give you a great chance of landing the job.

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Quality Manager

123 Main Street | Anytown, USA 99999 | Phone: (123) 456-7890 | Email: [email protected]

I am a highly organized and skilled Quality Manager with 5+ years of experience in the manufacturing industry. I have a incredible track record in driving customer satisfaction and loyalty through the implementation of effective quality management systems and procedures. I am proficient in leading teams of quality assurance professionals to ensure compliance with the relevant industry standards and customer requirements. My expertise in root- cause analysis and problem solving has enabled me to identify and address areas of non- compliance proactively. I am confident that I can help any organization achieve its quality objectives.

Core Skills :

• Quality Management System (QMS)
• Quality Assurance (QA)
• Regulatory Affairs
• Root- Cause Analysis
• Problem Solving
• Documentation
• Team Leadership

Professional Experience : Quality Manager, XYZ Manufacturing Corporation, May 2015 – Present

• Develop, implement and maintain a comprehensive Quality Management System (QMS) to ensure product compliance with customer and regulatory standards.
• Monitor and review product quality standards and process performance to identify areas of non- compliance.
• Lead monthly quality audit activities to ensure compliance with QMS requirements.
• Develop and maintain key process indicators and other quality metrics to track performance and identify areas of improvement.
• Monitor and analyze product performance data to identify potential issues and areas of risk.
• Create and implement corrective and preventive action plans to address areas of non- compliance.
• Lead cross- functional teams of engineers and technicians to develop and deploy quality control protocols and procedures.

Education : Bachelor of Science in Quality Management, ABC University, 2012 Certified Quality Manager, International Institute of Quality Assurance, 2014

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Quality Manager Resume with No Experience

Dynamic, organized, and motivated Quality Manager with proven ability to motivate teams to meet organizational objectives. Proven track record of success in streamlining processes and procedures to improve efficiency. Experienced in leading and managing cross- functional teams and ensuring customer satisfaction.

• Expertise in developing and implementing quality management systems
• Strong knowledge of regulatory and compliance standards
• Highly organized with excellent problem- solving skills
• Excellent verbal and written communication skills
• Proficient with Microsoft Office Suite
• Proficient in statistical quality control methods
• Ability to interpret customer feedback and design solutions

Responsibilities

• Develop and implement quality management systems to ensure customer satisfaction
• Monitor and review quality performance metrics to identify areas for improvement
• Coordinate and oversee quality inspections and audits
• Analyze customer feedback for insights and improvement opportunities
• Develop and implement corrective and preventive actions to address quality issues
• Train and coach teams on quality systems and processes
• Monitor and report on compliance to regulatory and compliance standards
• Develop and maintain relationships with suppliers and customers

Experience 0 Years

Level Junior

Education Bachelor’s

Quality Manager Resume with 2 Years of Experience

A highly organized and motivated Quality Manager with two years of experience leading and managing quality assurance teams. Experienced in developing and executing quality management systems, ensuring quality assurance operations are compliant with customer requirements, and cultivating and maintaining relationships with customers and suppliers. Proven record of successful and efficient operations, customer satisfaction, and continuous improvement. Skilled in problem- solving and data analysis, with a track record of success in the development of successful and efficient operations and customer satisfaction.

• Quality Assurance
• Quality Control
• ISO Standards
• Data Analysis
• Quality Systems Management
• Relationship Management

Responsibilities :

• Develop and implement quality assurance systems and processes, in accordance with customer requirements and ISO standards.
• Lead and manage quality assurance teams, while developing and executing training programs.
• Monitor quality assurance operations and customer requirements to ensure compliance.
• Identify and resolve quality- related issues and implement corrective actions.
• Analyze quality data to identify trends and assess performance.
• Coordinate with suppliers and customers to ensure quality standards are met.
• Develop and implement continuous improvement initiatives.
• Create and maintain comprehensive quality assurance documentation.

Experience 2+ Years

Quality Manager Resume with 5 Years of Experience

Innovative and results- oriented Quality Manager with 5 years of experience in driving continuous improvement initiatives, leading cross- functional teams, and building relationships with key stakeholders. Proven track record of success in designing and implementing quality management systems, developing quality protocols, and reducing defects in production. Possesses excellent communication, problem- solving, and organizational skills.

• Quality System Design
• Process Improvement
• Quality Standards Development
• Root Cause Analysis
• Document Control
• Trend Analysis
• Cross- Functional Team Leadership
• Developed and implemented quality management system based on ISO 9001 standards.
• Developed, updated, and enforced quality standards, policies, and processes.
• Conducted root cause analysis of existing processes and identified areas for improvement.
• Monitored production processes and identified defect trends to reduce production costs.
• Implemented corrective action plans to improve quality and efficiency while reducing defects.
• Planned, organized, and led audits to ensure compliance with quality and safety standards.
• Developed and maintained document control systems to ensure accuracy and reliability.
• Analyzed quality performance metrics to identify process trends and areas for improvement.
• Led cross- functional teams to develop and implement process changes in order to improve quality and customer satisfaction.

Experience 5+ Years

Level Senior

Quality Manager Resume with 7 Years of Experience

Highly experienced Quality Manager with 7 years of experience in the field of quality management and improvement. Adept at leading and managing a wide range of quality improvement projects, implementing solutions to improve quality, and developing and maintaining a quality management system. Possesses excellent knowledge of quality assurance processes and techniques, and a strong understanding of quality metrics and system analysis.

• System Analysis
• Quality Metrics
• Quality Management Systems
• Quality Improvement
• Project Management
• Develop and maintain quality management system and ensure quality improvement across the organization.
• Provide guidance and assistance to staff to support quality assurance.
• Monitor performance and analyze quality data to identify improvement opportunities.
• Develop and implement processes and policies for quality management and improvement.
• Design and implement quality control plans and processes.
• Audit quality systems and evaluate process effectiveness.
• Monitor production activities to ensure compliance with quality standards.
• Liaise with clients and vendors to ensure quality standards are met.
• Investigate and resolve customer complaints regarding quality.
• Train and mentor employees on quality assurance principles and processes.
• Create and maintain documentation of quality standards and procedures.

Experience 7+ Years

Quality Manager Resume with 10 Years of Experience

Experienced Quality Manager with 10 years of experience in optimizing processes and developing procedures to maintain and improve quality standards across all operations. Possess expertise in conducting audits and providing training to ensure that quality control processes are followed and corrective actions are taken as necessary. Adept at developing and implementing quality management systems, ensuring customer satisfaction, and maximizing productivity.

• Training & Development
• Regulatory Compliance
• Reporting & Documentation
• Communication & Interpersonal
• Develop and implement quality control processes to ensure product quality and customer satisfaction
• Conduct audits to identify potential issues in production process and take corrective action
• Monitor and report on quality metrics and performance indicators to ensure compliance to standards
• Develop and maintain quality management systems to ensure regulatory compliance
• Train team members on quality standards and ensure they are implemented
• Investigate customer complaints and take corrective action to improve customer satisfaction
• Liaise with suppliers to ensure quality of incoming materials
• Provide advice, guidance and support on quality related issues

Experience 10+ Years

Level Senior Manager

Education Master’s

Quality Manager Resume with 15 Years of Experience

An experienced and results- oriented Quality Manager with 15 years of professional experience in developing and implementing quality assurance systems, driving continuous improvement, and ensuring customer satisfaction. Possessing a strong understanding of quality systems, auditing, and industry standards. Eager to contribute to a successful organization and ensure quality control and customer satisfaction.

• Quality Assurance and Control
• Quality System Development
• Quality Management
• Continuous Improvement
• Regulations Compliance
• Training and Development
• Budgeting & Cost Control
• Risk Management
• Supplier Evaluation & Management
• Develop and implement quality assurance standards and procedures to ensure product compliance with applicable standards and regulations.
• Monitor quality control procedures to identify and resolve issues that could lead to costly problems.
• Perform quality control audits on a regular basis and document findings.
• Develop and implement corrective and preventive action plans in response to audit findings.
• Develop and maintain quality metrics and provide performance feedback to management.
• Develop training materials and conduct training on quality assurance procedures.
• Work with suppliers to ensure compliance with quality requirements.
• Monitor and analyze production processes to identify areas for improvement.
• Conduct root cause analysis to investigate non- conformities and design corrective actions.
• Ensure all stakeholders are aware of relevant quality and safety requirements.

Experience 15+ Years

Level Director

In addition to this, be sure to check out our resume templates , resume formats ,  cover letter examples ,  job description , and  career advice  pages for more helpful tips and advice.

What should be included in a Quality Manager resume?

A quality manager is responsible for ensuring that the products and services offered by a business meet the highest standards of quality. If you’re looking to break into the quality management field, having a great resume is essential. Your resume should outline your knowledge and expertise, as well as your relevant experience and accomplishments. Here are some key components to include in your quality manager resume:

• Professional Summary: Include a brief statement that outlines your experience and qualifications for the position.
• Qualifications and Certifications: List any relevant qualifications or certifications that are necessary for the role.
• Work Experience: Outline your relevant work experience, including where you worked, what duties you performed, and any accomplishments.
• Education and Training: List any degrees or certifications that you have obtained that are related to quality management.
• Technical Skills: List any technical skills that are necessary for the role, such as familiarity with specific software or working knowledge of industry standards.
• Leadership Experience: If you have any previous leadership experience, outline it here.
• Professional Associations: If you belong to any professional organizations, list them here.
• Awards and Achievements: Include any awards or accomplishments that you have received in the field of quality management.

By including all of these elements in your quality manager resume, you can ensure that you have a comprehensive and effective document that will help you land the job of your dreams.

What is a good summary for a Quality Manager resume?

A good summary for a Quality Manager resume should include:

• Proactive and results-oriented professional with 10+ years of experience in Quality Management in various industries.
• Expertise in quality assurance processes and procedures, root cause analysis and corrective action implementation.
• Hands-on experience in leading quality audits, developing quality management systems, training staff and creating process documentation.
• Skilled in identifying improvement opportunities and developing strategies to ensure product and service quality.
• Recognized for a commitment to customer satisfaction and the ability to work in fast-paced environments.
• Certified Quality Manager (CQM) from the American Society for Quality.

The summary should be tailored to the individual and should emphasize the candidate’s strongest qualifications, skills and accomplishments. The summary should be concise and serve as an effective introduction to the employer.

What is a good objective for a Quality Manager resume?

A Quality Manager is responsible for ensuring that a business meets the set standards for quality in its products and services, and a good objective for a Quality Manager resume should reflect this. A good objective for a Quality Manager resume should demonstrate an understanding of the key tasks, qualities, and responsibilities required for the role.

• Show a commitment to quality standards: Quality Managers need to be able to ensure that a business meets the set standards for quality in its products and services.
• Demonstrate the ability to efficiently manage processes: Quality Managers need to be able to manage processes and resources in order to meet desired quality goals.
• Highlight problem-solving skills: Quality Managers need to be able to identify problems and develop solutions that will improve the quality of products and services.
• Stress the importance of customer satisfaction: Quality Managers must prioritize customer satisfaction and provide solutions that meet customer needs.
• Display a commitment to continuous improvement: Quality Managers must be able to identify areas for improvement and develop strategies for improving performance.

By emphasizing these qualities in a Quality Manager resume, you can ensure that you stand out from the competition and demonstrate your suitability for the role.

How do you list Quality Manager skills on a resume?

When applying to a position as a Quality Manager, it is important to list the skills and qualifications necessary for the job on your resume. Having a comprehensive list of quality manager skills on your resume will make it stand out above other applicants. Here are a few skills to consider including:

• Quality Assurance: Quality Managers are responsible for ensuring that all products and services meet customer standards and expectations. This includes developing and implementing quality control systems, maintaining records of defects, and conducting regular inspections.
• Problem-Solving: Quality Managers must be able to identify and resolve any issues that arise in order to keep production running smoothly. This includes being able to think critically and analyze complex situations.
• Leadership: Quality Managers are expected to lead a team of quality assurance specialists and make decisions to ensure the success of the project. This requires strong communication, delegation, and conflict resolution skills.
• Communication: Quality Managers must establish and maintain positive relationships with customers and suppliers. This requires clear and effective communication to provide updates, answer questions, and provide guidance.
• Technical Knowledge: Quality Managers must understand the technical aspects of their products and services in order to identify problems and develop solutions. This includes knowledge of industry standards, regulations, and safety concerns.

What skills should I put on my resume for Quality Manager?

When writing a quality manager resume, you must make sure to emphasize the important skills that are necessary for the job. Quality managers must be highly organized, detail-oriented, and have strong problem solving and communication skills. Here are some of the key skills that every quality manager should highlight on their resume:

• Problem-Solving: Quality managers must have the ability to quickly identify and solve problems that arise during the production process. They must be able to work effectively with a wide range of stakeholders, investigate problems and develop efficient solutions.
• Quality Assurance: Quality managers are responsible for ensuring that all products and services meet the organization’s standards and requirements. They must be able to design and implement quality assurance procedures, analyze quality data, and develop corrective action plans.
• Regulatory Compliance: Quality managers must have a thorough understanding of applicable regulations and guidelines and must ensure that their organization is compliant. They must be knowledgeable about the relevant industry standards and have the ability to stay up-to-date on any changes.
• Communication: Quality managers must be able to communicate effectively with a wide range of stakeholders, including production staff, customers, vendors, and other departments. They should be able to explain complex quality processes in simple terms and have the ability to convey information clearly.
• Leadership: Quality managers must be able to lead teams and direct their efforts in order to ensure the efficient and successful completion of projects. They must be able to motivate, train, and mentor staff, and they must have the ability to delegate tasks and resolve conflicts.

By including these key skills on your resume, you will be able to demonstrate your qualifications and experience to potential employers. Quality managers must have a wide range of skills, but these are the most important ones to emphasize when creating your resume.

Key takeaways for an Quality Manager resume

For a quality manager, having a well-crafted resume is critical for standing out in the crowded job market. In addition to showcasing your experience and accomplishments, a good quality manager resume should also highlight your key skills and qualifications. Here are four key takeaways for creating an effective quality manager resume:

• Highlight Your Experience: A quality manager resume should focus on your relevant experience in quality assurance and management. Be sure to list your qualifications, certifications, and any awards or recognitions you have received. If you have managed multiple projects or initiatives, include this information as well.
• Showcase Your Skills: Quality managers need to have strong problem-solving and analytical skills, so be sure to highlight these abilities in your resume. You should also mention any software or systems you are familiar with and list any relevant technical skills you possess.
• Demonstrate Your Leadership: Quality managers need to be able to lead teams, set goals, and make decisions. Include any examples of successful projects you have worked on or challenges that you have faced and overcome.
• Detail Your Accomplishments: Quality managers need to be able to showcase their successes. Include any positive feedback you have received from colleagues or customers, as well as any goals you have achieved.

By showcasing your experience and successes, you can help make your resume stand out to potential employers. Following these tips can help you create an effective quality manager resume that will help you land the job.

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• • Led a team of 50+ personnel, ensuring the seamless operation and maintenance of 2 million square feet of office and manufacturing space.
• • Negotiated and managed contracts worth $30M, reducing overall facilities costs by 10% year-over-year.
• • Implemented an innovative energy-saving program that decreased power usage by 25%, saving $500K annually.
• • Designed and executed a building space optimization strategy, resulting in a 15% increase in workspace utilization.
• • Overhauled the emergency response training, leading to a 20% quicker evacuation time in drills and real scenarios.
• • Developed a predictive maintenance schedule for crucial systems, reducing downtime by 30%.
• • Managed a multi-disciplinary team of 30, overseeing all aspects of the facility's operations and technology improvements.
• • Achieved a 5% reduction in annual operating costs through strategic vendor management and cost analysis.
• • Enhanced facility's security measures, resulting in a 40% decrease in security incidents.
• • Directed the successful relocation of corporate division, which involved the coordination of 500+ employees.
• • Streamlined the process of facility amenities scheduling, improving accessibility and reducing scheduling conflicts by 25%.
• • Coordinated day-to-day operations, supporting over 200 staff and maintaining a daily operational uptime of 99%.
• • Spearheaded a cost-reduction project that saved the company $100K annually.
• • Contributed to the development of a facility management software, enhancing reporting accuracy by 20%.
• • Managed vendor relationships, leading to an enhanced service level agreement adherence rate of 95%.

8 Quality Manager Resume Examples & Guide for 2024

Your quality manager resume must clearly demonstrate your attention to detail. It should reflect your ability to meticulously uphold standards. Showcase your expertise in developing and implementing quality assurance protocols. Your resume needs to convey your track record of improving processes effectively.

All resume examples in this guide

Quality Consultant

Quality Engineer

Quality Inspector

Quality Specialist

Quality Supervisor

Quality Technician

Supplier Quality Manager

Resume guide.

Resume Format Tips

Resume Experience

Skills on Resume

Education & Certifications

Resume Summary Tips

Additional Resume Sections

Key Takeaways

As a quality manager, articulating your intricate blend of technical expertise and leadership skills in a concise yet comprehensive manner can be a significant resume challenge. Our guide provides targeted advice to showcase your unique qualifications, ensuring your resume not only meets but exceeds the expectations of potential employers.

• Apply best practices from professional resumes to spotlight your application;
• Quantify your professional experience with achievements, career highlights, projects, and more;
• Write an eye-catching quality manager resume top one-third with your header, summary/objective, and skills section;
• Fill in the gaps of your experience with extracurricular, education, and more vital resume sections.

We've selected, especially for you, some of our most relevant quality manager resume guides. Getting you from thinking about your next career move to landing your dream job.

• Test Manager Resume Example
• Quality Assurance Officer Resume Example
• Quality Assurance Analyst Resume Example
• Quality Assurance Specialist Resume Example
• QA Manager Resume Example
• Quality Assurance Engineer Resume Example
• Quality Supervisor Resume Example
• Quality Control Technician Resume Example
• Quality Control Manager Resume Example
• Quality Control Specialist Resume Example

Designing your quality manager resume format to catch recruiters' eyes

Your quality manager resume will be assessed on a couple of criteria, one of which is the actual presentation.

Is your resume legible and organized? Does it follow a smooth flow?

Or have you presented recruiters with a chaotic document that includes everything you've ever done in your career?

Unless specified otherwise, there are four best practices to help maintain your resume format consistency.

• The top one third of your quality manager resume should definitely include a header, so that recruiters can easily contact you and scan your professional portfolio (or LinkedIn profile).
• Within the experience section, list your most recent (and relevant) role first, followed up with the rest of your career history in a reverse-chronological resume format .
• Always submit your resume as a PDF file to sustain its layout. There are some rare exceptions where companies may ask you to forward your resume in Word or another format.
• If you are applying for a more senior role and have over a decade of applicable work experience (that will impress recruiters), then your quality manager resume can be two pages long. Otherwise, your resume shouldn't be longer than a single page.

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Listing your relevant degrees or certificates on your quality manager resume is a win-win situation. Not only does it hint at your technical capabilities in the industry, but an array of soft skills, like perseverance, adaptability, and motivation.

Ensure your quality manager resume stands out with these mandatory sections:

• Header - the section recruiters look to find your contact details, portfolio, and potentially, your current role
• Summary or objective - where your achievements could meet your career goals
• Experience - showcasing you have the technical (and personal) know-how for the role
• Skills - further highlighting capabilities that matter most to the quality manager advert and your application
• Certifications/Education - staying up-to-date with industry trends

What recruiters want to see on your resume:

• Demonstrated experience in quality management systems (e.g., ISO 9001) and process improvement methodologies (e.g., Six Sigma, TQM).
• Strong analytical and problem-solving skills to effectively manage and improve quality processes.
• Proven track record in leading successful audit processes, both internal and external, to ensure compliance with regulatory standards.
• Experience in training and managing a quality assurance team, ensuring they are equipped to maintain quality standards.
• Knowledge of quality software tools and data analysis to effectively monitor and report on quality metrics and performance.

Creating your quality manager resume experience to catch recruiters' attention

Remember that for the quality manager role, hiring managers are looking to see how your expertise aligns with their requirements. Here's where your resume experience section can help out. Make sure you:

• Include mainly roles that are relevant to the quality manager job you're applying for;
• Don't go too far back in your experience - recruiters will only care what you did a decade ago if it's really important for the quality manager role;
• Each bullet you include should say what you did, followed by the skills you used and the actual end result of your efforts;
• Quantify each of your achievements with numbers and possibly the overall effect it had on the organization;
• Highlight transferrable skills - or personal skills you've attained thanks to past jobs - that could be applicable within your potential workplace. This would showcase your unique value as a professional.

Formatting the experience section of your resume doesn't have to be an over-the-top deep dive into your whole career. Follow the quality manager resume examples below to see how industry-leading professionals are presenting their experience:

• Spearheaded a cross-functional team to reduce manufacturing defects by 20% in two years, leveraging lean methodologies and Six Sigma principles.
• Oversaw the successful ISO 9001:2015 certification process, enhancing the company's global competitiveness.
• Implemented a real-time quality data dashboard, boosting visibility into production quality and reducing response time to quality issues by 30%.
• Managed a comprehensive quality management system, achieving the highest supplier performance rating from key client Boeing for four consecutive quarters.
• Directed the Annual Quality Planning process, aligning with organizational strategy and resulting in a 15% improvement in customer satisfaction scores.
• Championed the introduction of advanced statistical process control techniques, leading to a reduction in process variation and a 10% improvement in product reliability.
• Initiated an organization-wide quality culture change program, resulting in a 25% decrease in customer complaints.
• Collaborated with R&D to enhance product quality in the design phase, reducing time-to-market by 20%.
• Developed and executed a quality improvement project that cut warranty claim costs by 18% through strategic supplier partnerships and material quality enhancements.
• Designed and implemented a quality management training program for new hires, increasing departmental efficiency by 15%.
• Conducted root cause analysis for major defect occurrences, leading to the implementation of enhanced quality checks and process adjustments.
• Negotiated with suppliers to improve material quality, resulting in a 10% increase in final product durability.
• Orchestrated the digital transformation of quality tracking, introducing AI-driven predictive quality controls that minimized defect rates by 12%.
• Drove the adoption of a continuous improvement culture, involving employees at all levels in quality initiatives, which translated to a sustained 5% year-over-year reduction in scrap rates.
• Executed vendor quality management initiatives, enhancing supply chain resilience and contributing to a 22% improvement in on-time delivery.
• Facilitated the implementation of a paperless quality management system, saving the company over $250,000 annually in related processing costs.
• Collaborated with engineering and manufacturing teams to refine production processes, yielding a sustained reduction in critical non-conformance by 35%.
• Analyzed customer feedback data to inform quality initiatives, leading to a product line overhaul that improved customer satisfaction by 20%.
• Championed Zero Defects program, aligning with corporate strategic goals and driving a company-wide initiative that resulted in a 40% reduction in major defects over three years.
• Expanded the Quality Management System to include sustainability and environmental impact considerations, achieving a 10% reduction in waste.
• Drove the cultural shift towards a high-quality mindset, which was reflected in a 50% increase in employee participation in quality improvement activities.
• Led a team of quality engineers in deploying a robust corrective action program, reducing the cost of non-quality by $500,000 in one year.
• Developed supplier performance management protocols, strengthening supplier quality standards and reducing incoming defect rate by 28%.
• Integrated modern quality assurance technologies, such as machine vision inspection systems, to automate defect detection and achieve a 20% increase in inspection efficiency.
• Redesigned the New Product Introduction (NPI) process, increasing the success rate of new product launches by ensuring quality considerations were addressed early in product development.
• Delivered over 30 quality-related training sessions to various departments, significantly heightening quality awareness throughout the organization.
• Implemented Kaizen events that directly contributed to a 17% increase in the efficiency of production lines through the elimination of non-value-added activities.
• Launched a strategic initiative to track and measure the performance of the supply base, which resulted in the onboarding of higher-quality suppliers and a 20% drop in incoming inspection rejects.
• Revitalized the company’s Continuous Improvement Program by implementing new methodologies that increased shop floor process efficiency by 10%.
• Served as the key liaison between production and engineering to ensure product specifications were met, leading to a 15% improvement in first-pass yield.

Quantifying impact on your resume

• Include the percentage improvement of product quality under your management to demonstrate efficiency gains.
• List the number of quality management projects you have successfully implemented to show your experience level.
• Specify the reduction in customer complaints achieved through quality initiatives to highlight customer satisfaction improvement.
• Detail the amount of money saved by the company through waste reduction processes you introduced to prove cost-effectiveness.
• Cite the decrease in defect rates post quality control measures to illustrate product consistency and reliability.
• Add the number of quality assurance certifications you have obtained to establish your expertise in the field.
• State the size of teams you have led on quality improvement projects to emphasize leadership and project management skills.
• Mention the number of training sessions conducted for staff on quality standards to show commitment to continuous improvement.

Action verbs for your quality manager resume

What to do if you don't have any experience

It's quite often that candidates without relevant work experience apply for a more entry-level role - and they end up getting hired.

Candidate resumes without experience have these four elements in common:

• Instead of listing their experience in reverse-chronological format (starting with the latest), they've selected a functional-skill-based format. In that way, quality manager resumes become more focused on strengths and skills
• Transferrable skills - or ones obtained thanks to work and life experience - have become the core of the resume
• Within the objective, you'd find career achievements, the reason behind the application, and the unique value the candidate brings about to the specific role
• Candidate skills are selected to cover basic requirements, but also show any niche expertise.

Recommended reads:

• How to List Expected Graduation Date on Your Resume
• How to List Continuing Education on Your Resume

If the certificate you've obtained is especially vital for the industry or company, include it as part of your name within the resume headline.

Creating your quality manager resume skills section: balancing hard skills and soft skills

Recruiters hiring for quality manager roles are always keen on hiring candidates with relevant technical and people talents. Hard skills or technical ones are quite beneficial for the industry - as they refer to your competency with particular software and technologies. Meanwhile, your soft (or people) skills are quite crucial to yours and the company's professional growth as they detail how you'd cooperate and interact in your potential environment. Here's how to describe your hard and soft skill set in your quality manager resume:

• Consider what the key job requirements are and list those towards the top of your skills section.
• Think of individual, specific skills that help you stand out amongst competitors, and detail how they've helped you succeed in the past.
• Look to the future of the industry and list all software/technologies which are forward-facing.
• Create a separate, technical skills section to supplement your experience and further align with the quality manager job advert.

Top skills for your quality manager resume:

Quality control procedures

Statistical Process Control (SPC)

ISO 9001 standards

Auditing and certification processes

Six Sigma methodologies

Process improvement techniques

Risk management

Root cause analysis

Regulatory compliance

Quality management systems (QMS)

Problem-solving

Attention to detail

Communication

Critical thinking

Time management

Decision-making

Adaptability

Conflict resolution

List all your relevant higher education degrees within your resume in reverse chronological order (starting with the latest). There are cases when your PhD in a particular field could help you stand apart from other candidates.

How to include your education and certifications on your resume

We're taking you back to your college days with this part of our guide, but including your relevant higher education is quite important for your resume.

Your degree shows recruiters your dedication to the industry, your recent and relevant know-how, and some form of experience in the field.

Your quality manager resume education should:

• Include your applicable degrees, college (-s) you've graduated from, as well as start and end dates of your higher education;
• Skip your high school diploma. If you still haven't graduated with your degree, list that your higher education is ongoing ;
• Feature any postgraduate diplomas in your resume header or summary - this is the perfect space to spotlight your relevant MBA degree ;
• Showcase any relevant coursework , if you happen to have less professional experience and think this would support your case in being the best candidate for the role.

As far as your job-specific certificates are concerned - choose up to several of the most recent ones that match the job profile, and include them in a dedicated section.

We've saved you some time by selecting the most prominent industry certificates below.

The top 5 certifications for your quality manager resume:

• Certified Quality Manager (CQM) - American Society for Quality (ASQ)
• ISO 9001:2015 Lead Auditor (ISO LA) - Exemplar Global
• Certified Manager of Quality/Organizational Excellence (CMQ/OE) - American Society for Quality (ASQ)
• Lean Six Sigma Black Belt (LSSBB) - Various institutions (e.g., American Society for Quality, International Association for Six Sigma Certification)
• Total Quality Management Certification (TQM) - Various institutions

The more trusted the organization you've attained your certificate (or degree) from, the more credible your skill set would be.

• When Should You Include Your High School on Your Resume?

Practical guide to your quality manager resume summary or objective

First off, should you include a summary or objective on your quality manager resume?

We definitely recommend you choose the:

• Resume summary to match job requirements with most noteworthy accomplishments.
• Resume objective as a snapshot of career dreams

Both the resume summary and objective should set expectations for recruiters as to what your career highlights are.

These introductory paragraphs (that are no more than five sentences long) should help you answer why you're the best candidate for the job.

Industry-wide best practices pinpoint that the quality manager resume summaries and objectives follow the structures of these samples:

Resume summaries for a quality manager job

• Seasoned Quality Manager with over 15 years of experience overseeing quality control procedures in the manufacturing sector. Expertise in implementing ISO 9001 protocols, reducing waste by 30%, and leading cross-functional teams to enhance product quality while maintaining compliance with industry regulations.
• Dynamic Quality Manager with a decade's worth of expertise in the pharmaceutical industry, adept in GMP practices and FDA regulations. Successfully passed multiple federal audits without findings and brought a revolutionary drug quality monitoring system to fruition, increasing overall production efficiency by 25%.
• Formerly a Supply Chain Supervisor aiming to transition into Quality Management, armed with 8 years of experience optimizing logistics processes. Proficient in lean manufacturing and Six Sigma, eager to apply analytical skills to ensure the highest standards of product quality in a new industry context.
• IT Project Manager pivoting into Quality Management, leveraging 7 years of developing and deploying software solutions. Strong foundation in Agile and Scrum methodologies, seeking to drive quality improvements in product development cycles and deliver best-in-class software products.
• Aspiring Quality Management professional, fresh from completing a rigorous Master's program in Industrial Engineering. Focused on marrying academic knowledge with practical application to establish, monitor, and maintain quality standards that align with industry best practices in a hands-on manufacturing environment.
• Recent graduate with a BSc in Quality Management, enthusiastic about embarking on a career journey to ensure excellence in product and service delivery. Eager to apply learned techniques in statistical process control, root cause analysis, and continuous improvement to real-world business challenges and contribute to maintaining high-quality standards.

More relevant sections for your quality manager resume

Perhaps you feel that your current resume could make use of a few more details that could put your expertise and personality in the spotlight.

We recommend you add some of these sections for a memorable first impression on recruiters:

• Projects - you could also feature noteworthy ones you've done in your free time;
• Awards - showcasing the impact and recognition your work has across the industry;
• Volunteering - the social causes you care the most about and the soft skills they've helped you sustain and grow;
• Personality resume section - hobbies, interests, favorite quote/books, etc. could help recruiters gain an even better understanding of who you are.

Key takeaways

• Ensure your quality manager resume uses a simple, easy-to-read format that reflects upon your experience and aligns with the role;
• Be specific within the top one-third of your resume (header and summary or objective) to pinpoint what makes you the ideal candidate for the quality manager role;
• Curate information that is tailored to the job by detailing skills, achievements, and actual outcomes of your efforts;
• List your certifications and technical capabilities to demonstrate your aptitude with specific software and technologies;
• The sections you decide on including on your quality manager should pinpoint your professional expertise and personality.

Quality Manager resume examples

Explore additional quality manager resume samples and guides and see what works for your level of experience or role.

Looking to build your own Quality Manager resume?

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Quality Manager Resume: Examples and Writing Guide

In this article, we will explore the world of Quality Manager Resumes. A Quality Manager Resume is a document that showcases the skills, experiences, and achievements of a Quality Manager. Employers need Quality Managers to ensure that their products or services meet a high standard of quality. Crafting an effective Quality Manager Resume is essential for standing out in a competitive job market. In this article, we will discuss the elements that make a great Quality Manager Resume and provide examples and tips to help you write your own. So, let’s dive in!

Understanding the Role of a Quality Manager

A Quality Manager is a professional who is responsible for ensuring that products, services, and processes of an organization meet the required standards and specifications. They oversee quality control measures, testing, and inspection, and are responsible for making sure that products meet regulatory and industry requirements.

What does a Quality Manager do?

A Quality Manager plays a critical role in ensuring the quality and consistency of products, services, and processes within an organization. Their duties may include:

• Establishing and implementing quality control procedures
• Analyzing and interpreting data
• Identifying areas for improvement and implementing solutions
• Developing quality standards and specifications
• Conducting quality audits and inspections
• Training, coaching, and mentoring team members on quality processes and procedures

What skills are required to be a Quality Manager?

To be a successful Quality Manager, you will need to possess a combination of technical and soft skills. These may include:

• Strong analytical and problem-solving skills
• Excellent communication and interpersonal abilities
• Knowledge of quality control procedures and methodologies
• Attention to detail and accuracy
• Proficiency in data analysis and interpretation
• Experience with production processes and industry-specific regulations
• Strong leadership and organizational skills
• Ability to work effectively in a team and independently
• Continuous improvement mindset

What qualities are employers looking for in a Quality Manager?

Employers are typically looking for Quality Managers who have a strong track record of success in creating and implementing quality control procedures and methodologies. Additionally, they often look for candidates who possess:

• Professional certifications in quality management or a related field
• Experience in their specific industry or sector
• Strong leadership and management skills
• A customer-oriented approach
• The ability to manage multiple projects simultaneously
• A commitment to continuous improvement and learning
• A positive attitude and strong work ethic

A successful Quality Manager will possess a combination of technical and soft skills, as well as a commitment to continuous improvement and a customer-oriented approach. By demonstrating these qualities and competencies, they stand to become an invaluable asset to any organization.

Tips for Writing an Attention-Grabbing Quality Manager Resume

When crafting your Quality Manager resume, it’s important to keep in mind that your goal is to make an impactful first impression on your potential employer. This can be achieved by following these tips:

Understanding the importance of a targeted and relevant resume

The first step in writing an attention-grabbing resume is to understand the importance of tailoring your resume to the job you’re applying for. Your resume should reflect the requirements of the job posting, and highlight how your specific skill set and experience can meet those requirements.

Highlighting core skills and achievements

Be sure to include a section in your resume that highlights your core skills and achievements. This is your opportunity to showcase your unique strengths and what sets you apart from other applicants.

Using a professional format and structure

A hiring manager will appreciate a well-organized and easy-to-read resume. Ensure that your resume is structured in a professional manner, and that all sections are clearly labeled. Be consistent with font size and formatting throughout the document.

Making sure your resume is easy to read and visually appealing

In addition to a professional structure, it’s also important to make sure your resume is visually appealing. Avoid using too many graphics or fancy fonts, as this can be distracting. Instead, use white space to break up sections and make the resume easy to read.

By following these tips, you can create an attention-grabbing Quality Manager resume. Remember, your goal is to stand out from the competition and land an interview. A well-crafted, targeted resume can help you achieve that goal.

Key Components of a Quality Manager Resume

When it comes to crafting a quality manager resume, there are several essential components that should be included in order to impress potential employers and stand out from the competition.

The Necessary Sections to Include

The following sections are a must-have in any quality manager resume:

Contact Information: Your full name, phone number, email address, and LinkedIn profile URL should be clearly visible at the top of your resume.

Professional Summary/Objective Statement: This section should be a brief, three to five sentence summary of your qualifications and career goals.

Skills: When drafting your Skills section, try to focus on relevant quality management skills such as ISO certification, Six Sigma, root cause analysis, and statistical process control.

Work Experience: This section should list your work experience in reverse chronological order, along with your job title, employer, dates of employment, and key accomplishments.

Education: List your highest degree first, including the name of the institution, your major, and the date of graduation.

How to Showcase Relevant Education and Experience

When it comes to featuring your education and experience in a quality manager resume, it’s essential to highlight the aspects that are most relevant to the job you’re applying for. You can do this by using specific keywords and phrases from the job posting in your resume.

Be sure to include any relevant certifications or training programs as well. Quality managers with certifications in ISO or Six Sigma are particularly valuable to employers.

Writing a Compelling Summary or Objective Statement

Your professional summary or objective statement should be concise but impactful. Focus on your most significant accomplishments and unique skills, and demonstrate how these factors make you the ideal candidate for the job.

For example:

“Results-driven quality manager with over 10 years of experience in improving product quality and reducing defects. Skilled in leading cross-functional teams, implementing process improvements, and developing robust quality management systems. Seeking a challenging role in a fast-paced manufacturing environment that values quality and continuous improvement.”

By following these guidelines, you will be well on your way to crafting a standout quality manager resume that will land you your dream job.

Example Quality Manager Resumes

Finding the right job as a quality manager can be tough, especially if you’re not sure where to start. That’s why we’ve created a collection of example resumes to help you showcase your skills and experience effectively. Whether you’re a seasoned pro or just starting out, we’ve got you covered.

Examples and Templates for Different Levels of Experience

On our website, you can find quality manager resume examples at different levels of experience, so you can choose the one that best suits your needs. For example, if you’re a recent graduate or just starting out, we have entry-level resumes that showcase your education and skills. And for those with more experience, we have resumes that highlight your accomplishments and leadership skills.

In addition, we also offer different templates that will help you create a professional and well-organized resume in no time.

Quality Manager Resume (Entry-Level)

Emily Johnson

Quality Manager

Dedicated and detail-oriented Quality Manager with a strong academic background and a passion for ensuring product quality. Seeking an entry-level role to apply my knowledge of quality management principles and gain hands-on experience in implementing quality control processes. Strong analytical and problem-solving skills, with a focus on continuous improvement and customer satisfaction.

• Bachelor’s Degree in Industrial Engineering, University of XYZ

Academic Quality Improvement Project

• Led a team project to analyze and improve the quality of a manufacturing process in a simulated environment.
• Conducted data analysis to identify process variations and implemented corrective actions to improve product quality.
• Developed quality control charts to monitor process performance and ensure adherence to specifications.

Internship – Quality Assurance, ABC Manufacturing Company

• Assisted in implementing quality control measures to ensure compliance with industry standards.
• Conducted inspections and tests to verify product quality and identify non-conformities.
• Participated in root cause analysis and corrective action implementation to address quality issues.
• Quality Management Principles
• Data Analysis
• Root Cause Analysis
• Quality Control
• Continuous Improvement
• Problem-solving
• Communication

Certifications

• Six Sigma Yellow Belt (In Progress)

Quality Manager Resume (Experienced)

Robert Thompson

Quality Manager | Continuous Improvement Expert

Results-driven Quality Manager with over 8 years of experience in implementing and managing quality control processes. Proven track record in leading cross-functional teams, driving process improvements, and ensuring product quality. Skilled in quality management systems, root cause analysis, and implementing corrective actions. Strong leadership, problem-solving, and communication skills.

Professional Experience

Quality Manager, XYZ Manufacturing Company

• Led a team of quality professionals to implement and maintain a quality management system based on ISO 9001 standards.
• Developed and implemented quality control processes and procedures to ensure product conformity and customer satisfaction.
• Conducted root cause analysis and implemented corrective and preventive actions to address quality issues and improve process performance.
• Led continuous improvement initiatives, resulting in a reduction in non-conformities and improved process efficiency.

Senior Quality Engineer, ABC Automotive Company

• Implemented statistical process control (SPC) techniques to monitor and control manufacturing processes.
• Led cross-functional teams in problem-solving and root cause analysis to address quality issues and improve product quality.
• Developed and delivered training programs on quality control and process improvement methodologies to enhance employee knowledge and skills.
• Quality Management Systems (ISO 9001)
• Corrective and Preventive Actions
• Statistical Process Control (SPC)
• Leadership and Team Management
• Problem-solving and Decision-making
• Six Sigma Black Belt
• Certified Quality Manager (CQM)

How to Personalize Each Resume to Meet Specific Job Requirements

At the heart of an effective quality manager resume is the ability to tailor it to the specific job requirements. This means that each resume should be personalized to fit the company and position you’re applying for.

We recommend that you read the job description carefully and identify the key skills and experience that the employer is looking for. Then, you can highlight and emphasize those skills in your resume. For instance, if the job requires experience in ISO 9001:2015 or Lean Six Sigma methodologies, make sure to include your related experience in your resume.

It’s also important to include examples of your accomplishments and how they relate to the job you’re applying for. This will give the employer a better understanding of your capabilities and how you can help their organization.

Using our quality manager resume examples and templates, you can create an effective resume that showcases your skills and helps you stand out from other candidates. And by personalizing each resume to fit the specific job requirements, you can increase your chances of landing your dream job.

Tailoring Your Quality Manager Resume to Specific Industries

Quality Managers work across many different industries, and each industry has its own unique quality standards and requirements. Therefore, it is important to tailor your Quality Manager resume to the specific industry in which you are seeking employment. This can increase your chances of being noticed by potential employers and ultimately securing the job you desire.

Understanding the different industries in which Quality Managers work

Quality Managers can be found in a variety of industries such as manufacturing, healthcare, construction, food and beverage, and pharmaceuticals, to name a few. Each of these industries has their own quality standards and compliance requirements that must be met to ensure the delivery of safe and high-quality products or services to customers. For instance, a Quality Manager in the pharmaceutical industry is responsible for ensuring that drugs are manufactured in compliance with regulations set by the FDA, whereas a Quality Manager in healthcare is responsible for maintaining patient safety and regulatory compliance.

Adapting your resume to highlight relevant experiences and skills based on industry

When tailoring your resume, it is important to highlight relevant experiences and skills that are specific to the industry in which you are applying. For instance, if you are applying for a Quality Manager position in the food and beverage industry, highlight your experience with HACCP (Hazard Analysis and Critical Control Points) as well as your knowledge of food safety regulations.

Similarly, if you are applying for a Quality Manager position in the construction industry, highlight your experience with ISO 9001 (Quality Management System) and your knowledge of OSHA (Occupational Safety and Health Administration) regulations.

Tailoring your Quality Manager resume to specific industries can help you stand out in a competitive job market. Be sure to research the industry and the company you are applying to, and customize your resume to highlight your relevant experiences and skills that will make you an ideal candidate for the position.

Writing a Cover Letter for a Quality Manager Position

In the job application process, a cover letter serves as an introduction of yourself to the hiring manager. It is your chance to grab their attention and make a great first impression. As a Quality Manager, your cover letter should not only showcase your qualifications but also demonstrate your ability to communicate clearly and effectively.

Here are some tips for writing a targeted and engaging cover letter:

Understanding the role of a cover letter in the job application process

A cover letter is your chance to set yourself apart from other applicants. It should be tailored to the specific company and position you are applying for. It is an opportunity to highlight your most relevant skills and experiences, and explain how they make you the best candidate for the position. A well-written cover letter can also demonstrate your attention to detail and professional writing skills.

Tips for writing a targeted and engaging cover letter

Research the company: Before writing your cover letter, research the company you are applying to. Learn about their mission, values, and culture. Understanding the company’s goals and needs can help you tailor your cover letter to the position.

Highlight your qualifications: Use your cover letter to highlight your relevant experience and qualifications. Explain how your skills and experiences match the job requirements. Be specific and use examples to support your claims.

Use a professional tone: Your cover letter should be professional and polished. Avoid using slang, abbreviations, or casual language. Use a formal tone and make sure to proofread for errors.

Personalize your letter: Address your cover letter to the hiring manager by name if possible. If you are unable to find their name, use a professional greeting such as “Dear Hiring Manager.”

Keep it concise: Your cover letter should be no longer than one page. Keep your writing clear and to the point. Use bullet points or short paragraphs to make it easy to read.

Example cover letters for Quality Manager positions

Dear Hiring Manager,

I am excited to apply for the Quality Manager position at XYZ Company. With six years of experience in the industry, I have developed a deep understanding of quality control processes and the ability to lead a team to success.

At my past company, I reduced product defects by 10% through process improvement initiatives. My experience in Lean and Six Sigma methodologies has also been valuable in identifying areas of improvement and implementing changes that have resulted in cost savings.

I am confident that my skills and experiences make me an ideal candidate for the Quality Manager position at XYZ Company. Thank you for considering my application.

Sincerely, [Your name]

I am writing to express my interest in the Quality Manager position at ABC Corporation. As a certified Quality Engineer with over eight years of experience in the field, I have a proven track record of success in managing quality control processes.

My experience leading cross-functional teams has been instrumental in driving process improvements and increasing product quality.

Best Practices for Optimizing Your Quality Manager Resume for Applicant Tracking Systems (ATS)

When applying for a quality manager position, it is essential to understand how applicant tracking systems (ATS) screen resumes. ATS is software used by recruiters to manage and sort resumes based on specific keywords, phrases, and job-related criteria.

To optimize your resume for ATS, follow the tips below:

Use relevant keywords: Read the job posting carefully and pick out relevant keywords and phrases. Include them in your resume to increase the chances of being selected by the ATS.

Keep it simple: Use a simple and clear resume format. Avoid using fancy fonts, graphics, and formatting that can confuse the ATS.

Use relevant headings: Use headings such as “work experience,” “skills,” and “education” that are easy for ATS to recognize.

Use bullet points: Use bullet points to highlight your relevant experience, skills, and achievements. This makes it easier for the ATS to scan and identify the information.

Always use a text-based document: Use a simple and common file format such as .docx or .pdf (text-based) to ensure that the ATS can easily scan your resume.

Common mistakes when preparing your resume for ATS include:

Adding unnecessary information and graphics that can confuse the ATS.

Using headers, footers, and tables that the ATS may not recognize.

Using abbreviations, slang, or technical jargon that the ATS may not identify.

When preparing your quality manager resume for ATS, focus on using relevant keywords, a clear format, relevant headings, bullet points and avoid using unnecessary information and graphics. This will help increase your chances of getting shortlisted and landing a quality manager job.

Proofreading and Editing your Quality Manager Resume

One of the most crucial stages in creating a quality manager resume is the proofreading and editing process. It’s important to ensure that your resume is free from errors and inconsistencies so that it presents you in the best light possible.

The importance of proofreading and editing your resume

Proofreading and editing your quality manager resume is essential because it can make the difference between getting an interview for your dream job or being dismissed by potential employers. Even the tiniest error or inconsistency can reflect poorly on you and your attention to detail. In a world where employers receive hundreds of resumes for a single role, a resume that contains mistakes is unlikely to stand out.

Tips for spotting errors and inconsistencies

To ensure the quality of your manager resume, here are some tips for spotting errors and inconsistencies:

• Read your resume out loud – this helps you to identify awkward phrasing and grammatical errors.
• Take a break before proofreading – give yourself some space before you proofread, as this can help you approach your resume with fresh eyes.
• Use proofreading software – programs like Grammarly and Hemingway can help you identify errors and suggest corrections.
• Enlist a friend or family member to help – sometimes you need outside help to catch mistakes that you might have missed.

Tools and resources for editing and proofreading

Several tools and resources can help you in your editing and proofreading process. Here are some of the most popular:

• Grammarly – A widely used grammar-checking tool that helps detect grammar, spelling, and punctuation errors.
• Hemingway – A writing app that helps you simplify your writing, making it clear and concise.
• Microsoft Word – Microsoft Word has an in-built grammar-checking feature that can help you detect errors and offer suggestions.
• Online proofreading services – Services like Scribendi and ProWritingAid offer professional proofreading services that can help you take your resume to the next level.

Proofreading and editing your quality manager resume is an essential part of the job-seeking process. By following our tips and using the tools and resources provided, you can ensure that your resume is free from errors and inconsistencies and presents you as the best candidate for the job.

X. Frequently Asked Questions about Quality Manager Resumes

Quality Manager positions require a certain level of expertise and specialized knowledge. When crafting a resume for such a role, it’s important to highlight the specific skills and experiences that make you a qualified candidate. Here are some commonly asked questions about writing resumes for Quality Manager positions, along with answers and advice to help job seekers stand out from the competition.

1. What skills should I include on my Quality Manager resume?

Skills are a vital component of any Quality Manager resume. A few key skills to consider including are quality control, process improvement, data analysis, problem-solving, and leadership. Additionally, soft skills such as communication, collaboration, and attention to detail are important to emphasize. Review the job description and industry standards to tailor your skills to the position specifically.

2. How can I showcase my accomplishments on my resume?

It’s important to quantify your accomplishments on your resume, such as improving product quality, increasing efficiency, or reducing costs. Consider using bullet points to highlight specific achievements and numbers that indicate your impact on the organization. Use strong action verbs and avoid generic descriptions that do not convey the scope of your responsibilities.

3. Should I include certifications on my Quality Manager resume?

Adding certifications that reflect your expertise to your Quality Manager resume is beneficial, especially if the certification is relevant to the position you are applying for. Examples of certifications that would be valuable for Quality Managers are ISO 9001 Quality Management System certifications, Six Sigma certifications or industry-specific certifications.

4. How should I format my Quality Manager resume?

When searching for Quality Manager positions, recruiters and hiring managers look for resumes that are easy to read and visually pleasing. Use a clean, organized format that is easy to follow, with consistent formatting and clear section headings. Include a summary statement at the beginning of your resume that highlights your key achievements, job experience, and relevant skills.

5. What common mistakes should I avoid on my Quality Manager resume?

Mistakes on a Quality Manager resume can be costly for candidates, as it portrays a lack of attention to detail, a crucial trait for Quality Manager roles. Avoid grammatical errors, typos or inconsistency in formatting, education details, or job descriptions. Do not oversell or use empty phrases, as this may backfire during the hiring process.

By answering these frequently asked questions and heeding these recommendations, job seekers can make a strong impression on potential employers, increasing their chances of landing a Quality Manager position. The key is to maintain a balance between highlighting your skills and experiences while keeping the focus on how the organization benefits from your expertise.

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5 Quality Control Resume Examples Working for 2024

Quality Control Resume

• Quality Control Inspector
• Quality Control Manager
• Quality Control Specialist
• Quality Control Technician
• Write Your Quality Control Resume

Being a quality control specialist means ensuring products meet top-notch standards. Your role involves carrying out meticulous inspections, analyzing data, and identifying areas for improvement. 

From conducting quality audits to implementing corrective actions, your skills extend to organization and problem-solving. Crafting a resume may feel out of your comfort zone, but fear not. We know what we’re doing, and we’re here to help make things simple.

Explore our quality control resume examples and cover letter writing tips to ace this vital step in landing your ideal job.

or download as PDF

Why this resume works

• Enrich all bullet points with quantified metrics that clearly state how you’ve lowered operation errors, product rejections, and defects to show your employer that you’re all ready to take on the job!

Quality Control Inspector Resume

• Don’t just add them for the sake. Rather, describe how you’ve used each software to calibrate and measure products to ensure they comply with regulations needed by a company.

Quality Control Manager Resume

• Don’t forget to add an essential skill such as ISO 9001:2015 standard for highlighting your enthusiasm and readiness to leverage your expertise and meet all current industry regulations in quality assurance.

Quality Control Specialist Resume

• The only thing remaining now will be adding numbers that show you’ve used your attention for detail to make a difference such as resolving 78% of open quality issues within a month.

Quality Control Technician Resume

• Take inspiration from Ignacio and craft bullet points that showcase your ability to not just maintain high compliance rates with external audits but also use the 5 Whys technique for investigating the root cause of production delays and making improvements on it.

Related resume examples

• Quality assurance
• Project coordinator

Tailor Your Quality Control Resume to Suit Every Application

It’s time to show off your meticulous eye for detail and commitment to excellence. If you’re a pro at using inspection tools and statistical analysis or proficient in quality management systems, shout it from the resume rooftops. 

Organize your technical skills in a clear way, emphasizing your expertise in the areas mentioned in the job description , such as statistical process control, Lean Six Sigma methodologies, and proficiency with quality assurance software.

Need some inspiration?

15 best quality control skills

• Inspection Techniques
• Statistical Analysis
• Quality Assurance
• Lean Six Sigma
• Precision Measurement
• Calibration Procedures
• Process Optimization
• Root Cause Analysis
• Managing Documentation
• Materials Testing
• Microsoft Office
• Technical Reporting
• Multimeter Operation

Your quality control work experience bullet points

From implementing rigorous inspection procedures to fine-tuning quality assurance protocols, you ensure product quality and excellence. These end results are what you need to focus on in your work experience section.

Whether it’s enhancing inspection efficiency, reducing defects, or implementing process optimizations, these accomplishments showcase your impact. Drive the point home with metrics, illustrating the tangible results of your efforts. 

Remember, your success directly influences the overall quality of the products, making your contribution indispensable—and this is what you need to prove to the hiring manager.

• Highlight your impact by quantifying the reduction in product defects after implementing new quality control measures.
• Express the percentage increase in the number of products inspected within a specific timeframe, demonstrating your ability to enhance throughput without compromising quality.
• Showcase your knack for streamlining processes by specifying the time reduction achieved through various optimizations. 
• Incorporate customer satisfaction metrics to emphasize the downstream impact of your quality control efforts.

See what we mean?

• Administered supplier quality audits via Document Locator, lowering complaints on supplier-related defects by 26%
• Developed Gantt Charts for project timelines, ensuring on-time delivery of quality control projects and reducing delays by 16%
• Improved product testing protocols which led to a 14% reduction in defects across Lutron’s light control products
• Led the implementation of Zetec NDT solutions, shrinking inspection times for certain components by 1.7 hours

9 active verbs to start your quality control work experience bullet points

• Implemented
• Standardized
• Collaborated
• Revitalized

3 Tips for Writing an Outstanding Entry-Level Quality Control Resume

• If you have hobbies or interests related to analytical thinking or attention to detail, include them. Activities like puzzle-solving, data analysis in personal projects, or involvement in quality-focused clubs can show your inherent skills and dedication to precision.
• If your work experience is limited, shine a spotlight on your academic achievements instead. List coursework directly related to quality control, emphasizing subjects like statistical analysis, quality assurance methods, and materials testing.
• Include any relevant certifications you’ve earned to emphasize your commitment. This includes the CQT or the Six Sigma Yellow Belt.

3 Tips for Writing an Experienced Quality Control Resume

• Whether it’s the percentage improvement in defect reduction or the efficiency gains achieved in inspection processes, quantifiable data is essential. Metrics not only catch the eye of recruiters but also provide concrete evidence of your contributions to quality control.
• To master applicant tracking systems (ATS), pick the right resume format . Use a clean, organized layout with relevant keywords strategically placed. Present your experience in quality control in the reverse chronological format for clarity.
• Customize your skills section based on the specific requirements outlined in the job description . Align your technical and soft skills with the key qualifications sought by employers to make sure your resume gets the proper attention.

It wouldn’t hurt! Customize it by mentioning the company and exact role in quality control to make it clear that you’re not sending out identical resumes to every job.

Always tailor your skills section to the job description , emphasizing both technical skills relevant to quality control. This includes relevant software, such as Fault Tree Analysis, and things like efficiency methodologies.

Focus on transferable skills that help you excel in quality control. This includes attention to detail, problem-solving, and data analysis.

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Manager, Quality Control Resume Samples

The guide to resume tailoring.

Guide the recruiter to the conclusion that you are the best candidate for the manager, quality control job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies, tailor your resume & cover letter with wording that best fits for each job you apply.

Create a Resume in Minutes with Professional Resume Templates

• Establish and maintaining effective working relationships with VP, managers, supervisors, employees, patrons, clients, service providers and corporate sponsors
• Develops and maintains collaborative working relationship with other managers
• Performance Management - Sets clear expectations & direction for staff; achieves team results consistently; coaches staff to improve; is a positive role model
• Support development, implementation, and analysis of quality measurements to improve organization and program performance
• Develop and manage standard operating procedures as they relate to third party vendors, work order completion, safety and inventory control
• Evaluate data for trends indicative of product performance, method performance, or analyst performance
• Applies Lean and Six Sigma tools to analyze and resolves problems, and assists others in solving work problems
• Develops a program evaluation framework to assess the strengths of the program and to identify areas for improvement
• Establishes and maintains professional working relationships with internal departments, engineers, subcontractors and suppliers
• Work with QC project management and other functions to determine sample forecast and priority
• Provide work direction, counseling, and coaching to hourly union staff
• Provides positive and strong leadership, coaching, and mentoring for employees as well as monitor performance and results
• Ensures that all safety procedures are understood and followed by providing up to date safety training to all employees and auditing procedures
• Ensures employees are apprised of program plans and changes in a timely manner through staff meeting and notices, memos, etc
• Continuously evolves the Quality Control system to take advantage of new and emerging automated inspection methods, manufacturing methods, and industry best practices
• Manages the operation of the Incoming, In-Process, and Finished Goods inspection and acceptance of electronic components, sub-assemblies, and finished products
• Promotes and encourages a work environment that challenges employees to constantly search for ways to perform their activities more efficiently and effectively, especially where automated and semi-automated methods can be employed
• Ensures timely inspection, acceptance, and Material Resource Board (MRB) activities, including prioritization
• Formulates response to internal audit findings and CAPAs
• Direct, plan, delegate and manage department staff including
• Manages the activities of the quality control department to create a culture of quality awareness, teamwork, and cooperation with all departments within the Facility
• Ability to focus attention to details and ensure high quality work while maintaining the big picture to lead/drive whole organizational success
• Ability to focus attention to details and ensure high quality work
• Quality & Safety - Adheres to all safety & security policies and regulations; demonstrates quality work that is accurate, thorough & efficient
• Focus on Results - Able to plan and organize work to achieve goals; achieves targeted results with minimal supervision; is accountable for own actions
• Knowledge of basic chemical and biological safety procedures
• Good verbal and written communication skills with the ability to work in a team setting
• Good interpersonal skills and be able to work effectively and efficiently in a team environment
• Knowledge of cGLP/cGMP, FDA, EMA, ICH guidance’s and industry standards for analytical development and characterization of proteins
• Strong interpersonal skills
• Strong verbal and written communication skills

15 Manager, Quality Control resume templates

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• Leads the Quality team to produce precise, accurate and timely test and calibration data; act as the technical expert on Quality expectations for the park
• Leads a team that performs audits, tests and inspections
• Leads and manages the Quality team to maintain accurate and functional quality records, instructions and manuals in compliance
• Leads the Engineering Change Notice process
• Works closely with DOSH Inspectors, Rides Maintenance and Facilities Maintenance to ensure compliance, documentation, and training are completed as required. Involved in operations and maintenance management to ensure continual tracking process of training, safety audits, and inspections as it relates to ride and maintenance safety
• Coordinates annual DOSH inspections
• Works with DOSH personnel in determining “major modification” requirements
• Communicates to ensure any “notice to correct” action items are completed as dictated by DOSH to ensure compliance
• Provides technical support to department technicians and management in the use of applicable analytical equipment and methodologies
• Develops and implements new Quality procedures as needed; review, revise and improve existing systems on a periodic basis
• Provides technical support including root cause investigation of product failures and analytical service requests from technicians. Communicate trends and significant findings to management
• In conjunction with site leadership, manages communication to all levels of the organization, including regular reporting requirements
• Leads Quality department in customer, regulatory and certification audits
• Drives continuous improvements. Apply scientific methodology, use of root cause and statistical analysis tools to support recommendations for process improvements
• Analyzes, evaluates and implements recommendations on quality attributes
• Evaluates and introduces new equipment and methodologies to keep park performance up to date
• Evaluates new quality systems to support developing business needs
• Manages department staff as dictated by business need or management
• Directs the development and effective analytical training of park & department employees to comply with Quality programs
• Ensures compliance training requirements and proficiency testing to meet regulatory requirements
• Develops annual budgets and operating plans to support the programs; maintains the financial acumen to manage all the departments’ needs and budget
• Ensures proper documenting of program activities; ensures reporting is completed as required; ensures that program activities operate within the policies and procedures of USH
• Works closely with internal clients to identify and correct operational issues quickly
• Ensures that collective bargaining agreements are upheld by partnering with HR and Labor Relations to maintain positive union relationships
• Assists in the implementation and maintenance of HR policies, procedures and practices of USH
• Recruits, interviews and hires; ensures training and mentoring; manages and maintains team of well qualified technical services personnel
• Assists HR in establishing and implementing a performance management process for all other management and employees. Carries out annual manager and technician performance evaluations: addressing performance concerns in a timely manner
• Acts as EHS Safety Team representative for employees
• Ability to deliver results with little direction and lead others in a challenging, dynamic union work environment to improve overall Quality performance
• Well-organized, detail orientated and strong leadership abilities
• Demonstrate ability to effectively communicate with all levels of the organization
• Available for after-hour coverage and face-to-face employee coaching as business needs dictate
• Lean Six Sigma/Continuous Improvement experience
• Theme Park Operations knowledge and experience
• Experience managing in a union environment

Senior Manager Quality Control Biotech Resume Examples & Samples

• Responsible for short and long term goals of quality control (QC) laboratory efforts in support of NDA and commercial products
• Responsible for method transfers to routine use including adaption of all related quality systems and participation of QC staff in support of validation of methods and qualification of equipment
• Responsible for testing of biopharmaceutical drug products, QC inspections and auditing of these drug products
• Manage staff of Quality Control Biotech department ensuring timely product disposition: release and stability testing, in-process testing, QC documentation, equipment maintenance and calibration and QC laboratory design and maintenance
• Ensure compliance to regulatory requirements
• Ensure Safety and Quality standards are reliably maintained and comply with J&J global guidelines and regulatory expectation
• Develops departmental budget for quality assurance and quality control, including defining materials, equipment and personnel needs
• Drive continuous improvement
• Responsibility for training, development and performance of all Quality Control Biotech associates
• Establishes and directs QC control programs and GMP training programs. Reviews and approves quality reports and GMP documentation
• Lead proactive succession planning and a high performance culture through people training and development, targeted assignments and career planning
• Engage in sector and corporate initiatives
• Member of the Site Quality Control leadership team
• A Master’s or PhD degree or equivalent in a scientific discipline

Manager, Quality Control Resume Examples & Samples

• Evaluates operations and/or processes in the foundry and in manufacturing for opportunities to improve those operations and/or processes in the area of quality assurance while maintaining a high level of safety/ergonomics and productivity
• Drives efforts to meet Zero Harm requirements in the Quality department and plant as a whole
• Maintains agency approvals and certifications in good standing, including ISO Annual Surveillance audit
• Tracks and analyzes PPM for all customers of the business unit; uses data to provide for corrective action and continual improvement
• Solves practical problems as well as technical product and/or process problems for corrective action, preventive action and continuous improvement
• Interprets drawings, engineering and product specifications, supplier requirements, and customer requirements
• Presents information in one-on-one situations, in small group situations, as well as to customers, suppliers, and other employees at all of levels of the organization to include corporate personnel
• Manages the Quality Management System to insure ISO standards are met
• Manages the Quality Objectives
• Manages the CPAR and CAR system to provide for timely corrective action for both internal and customer issues
• Develops and manages department expense and CAPEX budgets to support the business unit
• Conducts annual Management Review
• Analyzes processes and process inputs, examines materials and products at various stages of processing to assure conformance to specifications
• Gathers/collects data as required or directed to analyze procedures or processes for improvement
• Establishes or adjusts work procedures to meet quality requirements
• Recommends measures to improve quality of product and production methods, equipment performance as appropriate
• Initiates or suggests plans to motivate workers to achieve quality goals
• Works with Materials Management to develop suppliers (Sales Reps or Technical Service persons) to improve quality of products and services to assure requirements are met
• Researches, requisitions, and inspects materials, supplies or tools for use by quality department personnel, as required
• Interfaces with and confers with managers and supervisors to coordinate and support quality activities of individual departments
• Understands the technologies and uses of machines and equipment used by quality department personnel
• Provides training instruction to all quality department personnel, as well as operations personnel, in support of the quality management system, as required
• Communicates, supports, and enforces company policies
• Interviews employees, appraises performance, rewards and disciplines employees, addresses complaints and resolves problems
• Maintains time, and pay records; submits for processing. Reviews time punches daily, makes changes, corrections, comments, documents errors. Enters employee pay and promotion changes
• Actively participates in Lean and Six Sigma Process Improvement projects
• Maintains a positive example of safety-first attitudes and practices
• Actively participates in Safety Programs and Improvement Projects
• Assists management and safety professionals in investigate accidents, incidents and near miss situations
• Participates in safety activities such as support for Suggestion Boards, Grass Root team projects, 5S projects, department ergonomic improvements
• High school diploma or general education degree (GED) required; Bachelor's degree (B. S.) in Engineering, Management, or Metallurgy from an accredited College or University is preferred
• At least five years functional experience working with foundry processes to include Melt, Molding, and Core making, Finishing, Metallurgy, and Metrology required
• At least five years of supervisory experience required
• Excellent interpersonal skills essential; ability to successfully deal with change, learn new skills, techniques and processes, and a positive attitude required
• Experience in Microsoft Office Word, Excel, and PowerPoint required
• Knowledge and skill in Minitab and other SPC tools is preferred
• SQC, AFS and other affiliations are a plus

Manager, Quality Control Lab Resume Examples & Samples

• Provide technical expertise to aid in making decisions on the release of raw materials, intermediates or finished products. In a timely manner, work with appropriate teams to make recommendations and/or formulate action plans for investigation and disposition of materials which do not meet release specifications
• Streamline product release activities and create efficiencies to assure rapid completion of lab testing with a minimum of staff while maintaining technical accuracy and correctness
• Ensure lab throughput meets business demand by effectively planning resource and equipment capacity
• Develop training and cross training plan of lab personnel to enable efficient lab throughput
• Effectively manage, develop and motivate a team of chemists
• Effectively lead projects as assigned. Plan, perform and evaluate experiments as needed
• B.S. or M.S. Degree in Chemistry, Biology or Clinical Chemistry with 10 years related experience of which five (5) must have been in a proven leadership role
• Knowledge of the diverse operations of chemical Quality Assurance and Quality Control principles, statistic and computerization
• Knowledge of QMS preferred (i.e. ISO 9001 or ISO 13485)
• Ability to rapidly and effectively resolve manufacturing and/or procedural problems
• Strong “people skills” to be able to deal with various personalities and levels within the organization
• Position will require occasional travel to Fair Lawn, NJ facility
• Direct QC testing of raw materials, intermediates and finished products requiring testing by automated chemistry methods. Assure compliance with site, divisional, corporate and regulatory guidelines, as applicable
• Work with Product Development, Quality Assurance and Regulatory Affairs to interface new products into QC operations so that appropriate systems are in place to control new products
• Develop qualification plans for changes in existing products or raw materials. Coordinate the qualification requirements with other QA teams; document the qualification recommendation
• Serve as QC representative on cross-functional, inter-facility and product integration teams
• Develop and maintain a flexible organization such that fast changing manufacturing priorities can be accommodated with a minimum of disruption. Work with manufacturing on a daily basis to meet their scheduling needs and avoid product backorders
• Assure that all lab instruments are audited in a timely manner and in compliance with appropriate regulations. Assure that software is adequately documented and validated
• Implement practical process improvements to reduce lead times and improve turn-around times for lab testing. This includes lab metric development and countermeasures (e.g. daily releases, backlog >5 days, equipment down time, COA releases …)
• In-depth knowledge of chemical testing/analytical support instrumentation for wet and dry chemicals
• Broad technical knowledge encompassing diverse product lines and a proven ability to troubleshoot complex problems
• Ability to use critical judgment in a very demanding environment to address product or process problems under immediate time constraints
• Ability to review current processes and implement productivity improvements
• Demonstrated leadership and supervisor skills, including the ability to effectively motivate and develop employees and delegate work assignments
• Manage Stability Program. Manage and supervise day-to-day activities for Quality Control staff in accordance with company policies and procedures
• Manage hiring, training, and coaching employees, as well as supervise department staff including necessary written evaluations and recommendation for promotion or termination
• Supervise department staff in accordance with company policies and procedures
• Manage the QC department budget and financial reporting efforts
• Provide independent scientific quality resource for product line QC testing oversight and provision of test plans to meet regulations
• Coordinate with the Technical Process Owner for final review of all test data for accuracy and passing performance and for training staff on new or revised testing procedures
• Perform product performance data review and release and participate in product failure investigations/CAPA implementations
• Perform trend analyses on product performance and provides feedback to appropriate functions to improve quality and performance. Identify the effectiveness by the review and analysis of the QC metrics and provide management with improvement recommendations based on tracking and trending reports
• Formulates area policies and practices and establishes/writes efficient product QC test procedures
• Manage the implementation and training on new product test procedures and documentation that assure systems, procedures, and people comply with quality standards
• Direct staff in the development, analysis, and preparation of reports to generate quality reports and conduct effective presentations for meetings
• Communicate issues proactively to management and identify gaps (compliance, safety, procedural) that can have an impact on quality and business objectives
• Develop a higher level of technical and quality guidance to individuals and/or functional groups on matters that relate to quality control issues in the manufacturing and product development cycles
• Ensure the maintenance of a safe work environment for staff
• Master’s degree in bio-chemistry or a related field of study
• 6 years of related working and lab experience in a manufacturing industrial Biotechnology/Pharmaceutical GMP/ISO regulated Medical Device environment
• 2 years of experience working in a Quality Control leadership responsibility role
• Proficient in relevant software such as Microsoft Office, Document Control System. Comprehensive knowledge of global ISO 13485, EU IVDD, CMDCAS, CGMP, cGLP requirements, as well as industry standards for IVD regulated products
• Business and management principles and practices, as well as the ability to read and interpret accounting and financial reports
• Strategic planning, human resource management principles and procedures, basic economic and accounting principles and practices, and office administrative procedures
• Basic principles of Good Manufacturing Practices (GMP). Understanding of a wide range of HLA laboratory testing protocols and performance characteristics of HLA test assays. Statistical process controls, including validation, and verification requirements
• Good Laboratory Practices and Management
• Statistical process controls, including validation, and verification requirements
• PhD in the biological sciences
• Lab experience in the field of HLA, Antibody testing and/or Molecular techniques
• Experience leading a Quality Control finished product testing group in the pharmaceutical industry with experience in parenteral and/or solid oral dosage forms preferred
• Must be able to work in situations where speed and sustained attention are essential, performing a variety of tasks without loss of production
• Prioritize tasks and responsibilities of laboratory employees
• Communicate with internal customers and external clients
• Accept responsibility for design and maintenance of cGMP laboratory systems
• Accept responsibility for state of compliance for the microbiological laboratories, as applicable
• Serve as a leader to teams of employees both within and between departments
• Act as a successful team member in non‑leadership roles
• Develop, implement and manage achievements of results within budgets
• Determine department goals consistent with Alkermes' strategy, develop plans to achieve those goals, and prioritize and execute those plans
• Maintain open communications and promote teamwork and employee participation in the work group
• Provide regular, appropriate feedback to subordinate personnel. Perform annual performance appraisals; co-create new goals and objectives; look for career developing opportunities when appropriate
• A Bachelor of Science or Master of Science with at least 10 years of pharmaceutical industry experience in the Microbiological laboratory, or 8 – 10 years of experience with a Ph.D. in a scientific related field
• At least 5 years of experience in a leadership/managerial role in a cGMP laboratory

Manager / Senior Manager, Quality Control Resume Examples & Samples

• Owns the procedures that govern the QC department and ensures that all documents are approved and in alignment with quality standards
• Ensure that the QC laboratory provides results consistent with timeline requirements
• Oversee laboratory investigations and assist with product impact assessments
• Supervise third party contract laboratories for execution of agreed upon studies
• Coordinate with other departments to ensure methods are transferred to QC
• Champions the continuous improvement process, defining process improvement/efficiency projects
• Select, train, and develop staff so that they realize their full potential and work in conformance to company and regulatory policies
• Work with Site Environmental Health & Safety (EH&S) representatives to ensure that QC laboratories meet standards, requirements, and best practices
• Drive activities at the Solothurn site to adhere to the construction or operational schedule
• Support execution of raw material strategy. Develop specific raw material control documents for materials to be utilized for GMP production. Support raw material handling and documentation specific for the Solothurn site
• Support execution development and implementation of the business process for material release at Solothurn, including consulting with IT for the development of the supporting information management systems
• Oversee the early (pre-GMP) environmental and utility support activities (e.g. water system sampling). Support monitoring activities and data review as required. Oversee Supplemental staff supporting pre-GMP activities
• Serve as a Quality team member representative during construction to address schedule and tactical aspects of project execution

Senior Manager, Quality Control Chemistry Resume Examples & Samples

• Manages day-to-day operations within the assigned functional group to ensure materials and products are tested, reviewed and approved within the accepted time frames. Interprets data and resolves technical issues for group
• Reviews, authors, and edits documents, including deviations, change control requests, SOPs, test methods, and laboratory test plans and related technical reports. Ensures compliance with current regulations
• Coaches, mentors, leads and manages employees. Ensures that training and other personal development programs are in place for succession planning and the development of subordinates. Ensures that performance opportunities are proactively managed through the performance management system
• Provides leadership for managers, analysts and technicians to optimize productivity and quality of work. Provides effective planning for department operations to include required resources, and the maintenance & communication of cycle times
• Actively participates on cross functional teams (may include facilitation) and shares information, as appropriate, with direct reports. Effectively communicate with stakeholders and/or managers in other departments. Actively leading in investigation issues and formulating action plans to resolve deviations
• Implements procedures and optimal infrastructure to ensure compliance with all regulatory agencies. Serves as the department representative on regulatory audits. Provides accurate and timely delivery of data and reports to support regulatory filings. Performs assessment of current systems, to provide guidance for improvements to or development of streamlined, scalable GMP systems
• Coordinates the reporting of KPI's and metrics and lead monthly QC functional reviews
• Proactively plan and prioritize lab operations and resolve quality and compliance issues
• Independently exercise judgment for broadly defined practices, procedures and policies to select methods, techniques and evaluation criterion
• Make decisions that have a high impact on future Quality Control processes and procedures and may affect other departments within the organization
• Use judgment and experience to troubleshoot problems and formulate solutions
• Use a variety of laboratory instrumentation and computer systems to review data (such as LIMS)
• Represent QC business processes and needs within the department and at cross functional forums as a technical expert
• Demonstrate an in-depth theoretical understanding of laboratory operations, systems, methods and regulatory compliance
• Demonstrate an understanding of company priorities, objectives and project timelines. This includes understanding how QC activities affect the business
• Apply scientific judgment to perform work and contribute to milestones related to specific projects
• Interact with management to review FTE requirements, annual budgeting and other business needs
• Responsible for maintaining a compliant training program to ensure analysts are trained on assays, equipment and procedures prior to executing tasks within the lab
• Proactively identify ways to improve systems, workflow and overall efficiency in the lab and take the appropriate action to implement change. This includes performing assay and laboratory system assessments, independently, or as a team leader
• Work with analysts to qualify, optimize and validate applicable assays, equipment and laboratory systems
• Work with analysts and employees from other departments to troubleshoot problems of broad scope that encompass multi-faceted project/experimental areas
• Ensure analysts have an appropriate functional and theoretical understanding of assays by establishing a training curriculum
• Review SOPs, studies, validation documentation, change controls and investigations to maintain compliance
• Demonstrate an understanding of how analytical method performance impacts the business
• Delegate responsibility and projects to QC Analysts based on their level of judgment and experience
• Meet with individual employees on a regular basis to discuss, prioritize, and assign laboratory work and projects
• Independently manage personnel development, annual performance reviews and performance issues with minimal guidance
• Proactively look for ways to challenge analysts and create career opportunities to enhance job satisfaction and improve the department as a whole
• Previous industry experience in a regulated environment highly desired
• Residual ELISA (e.g. Protein A, HCP)
• Binding and Functional Cell Based Potency
• Binding ELISA (Relative and Identity)
• Protein A HPLC
• Oligosaccharide
• Polysorbate 80
• Peptide Mapping
• Content Uniformity
• Karl Fischer
• Appearance (Color, Clarity, Visible Particulates)
• Concentration
• Particulate matter
• Develop analytical staff to ensure accurate and reliable data are generated to comply with Quality programs and FDA requirements
• Transfer finished product methods and ensure compliance with USP& ICH. Manufacturing process validation, enhancement and problem solving
• Working knowledge of laboratory computerized systems such as Labware LIMS, Empower, Trackwise, and Oracle
• Working knowledge of laboratory instrumentation such as GC, HPLC, UPLC, FTIR, Dissolution, TPW, Multidose Dissolution, kF, pH, analytical balance, and Fiber Opt-Dissolution
• Identify and resolve technical problems on a timely basis to avoid inaccurate assessments and make recommendations to lab management
• Develop and implement training and career development programs; conduct employee assessments including hiring, terminations, and promotions
• Represent the department during audits, meetings, and teleconferences regarding technical and analytical issues with key regulators as well as internal and external stakeholders
• Provide responses to FDA deficiency letters and audit observations
• Prepare technical reports, standard operating procedures, product specifications, analytical methods and compendia and NDA submissions
• Manage the analytical method development and transfer programs to support new product introductions by ensuring accurate analytical procedures are established for routine use in the QC Laboratories
• Manage the instrument calibration and analytical reference standard programs
• Manage the development and implementation of new automation, analytical methodology and
• Direct investigations and design testing protocols to resolve analytical, quality or production problems at Teva or at contract laboratories
• Establish disposition of product based on conformance to agreed specifications
• Develop validation, method development, and method transfer to ensure soundness of analytical methodology and regulatory compliance
• Evaluate and write Standard Operating Procedures and testing procedures to ensure clear and concise direction is provided to the analyst
• Understand the need to accomplish tasks with a sense of urgency

Manager, Quality Control Inspection Resume Examples & Samples

• Must be capable of demonstrating good communication and the ability to handle multiple tasks concurrently with interaction between suppliers, several levels of management, engineering and manufacturing groups. The position requires individual to provide project support and cooperation in cross-functional and concurrent engineering teams. Works with minimal supervision on managing of personnel processing, Receiving and Returned Product, Complaints and Warrantees, including the preparation of related reports and business correspondence
• Associates degree with Quality Assurance and Supplier Inspection experience. 7 years Quality experience in a mechanical , software or consumables medical device environment with emphasis in validation, documentation management and traceability. Knowledge in pre-production Quality Assurance, statistical tools , CNC and plastic injection molding
• Hands on experience related to the above requirements with a successful history of compliance in all phases related to FDA's QSR Regulations and ISO 13485, Federal / OSHA & Local Safety regulations and IT & Physical/Facility security. Must posses the ability to guide and/or lead internal and external audits in a professional manner
• Must be able to use Microsoft Word, Excel and Access and learn and apply other software applications. Must have the skills to train personnel, as required, in the software application SAP R3. Develops metrics, and presentations for Operations Status/Process Review Board meetings. Support continuous improvement of all procedures , processes and monitoring metrics. 

Manager Quality Control Valuations Resume Examples & Samples

• Coordinate the valuation activities (Desktop, physical valuations and turnaround time) by interpreting and translating available management information (e.g. RVS) and implement corrective actions and processes if required to address gaps
• Obtain a thorough understanding of the business unit's strategy and valuation policies and ensure that the team understands
• Allocate duties to team members in order to achieve operational targets, including prioritisation and work schedules
• Manage the valuations completed by the Valuations Contractors within the agreed and contracted SLAs by studying the various performance reports on the EzVal system and during remediation action where required
• Optimise the service turn-around times by using best practice that is aligned to industry trends
• Conduct research of various residential markets (e.g. new Developments, Affordable Housing) to ensure the maintenance of a market supported structure in the region ensuring that the bank policy remains current and relevant
• Coordinate quarterly meetings with bank business partners (Private Bank, Business Bank, Home Loans and Collections) thereby ensuring that they are informed of service related issues, updates regarding new Valuations requirements and that service delivery is acceptable
• Attend external stakeholder meetings (e.g. Developers) to give advice on technical and administration requirements (e.g. occupational certificates) with regards to the bank’s policy and procedures
• Gather market information on residential transactions by drawing reports on the system e.g. Lightstone, as well as the Deeds Office. Analyse trends regarding property sales, new supply (developments) and forced transactions (defaults or auctions) in the region and provide quarterly report to PBS management
• Provide input and participate in the annual business planning session and ensure that all regional related activities are addressed and included in the stated objectives for the year
• Implement productivity improvement measures by coaching staff on any new processes or on their areas of improvement
• Participate in the measurement and reporting of internal and external Service Level
• Agreements on a monthly basis. Address any process failures specific to the department under management
• Manage all valuation complaints from clients and mortgage originators in terms of property values and turnaround time by analysing the sales data, inspecting the property and meeting the client if necessary
• Monitor daily the budget and minimise operational expenses of valuations performed by analysing the performance and valuation fee reports to ensure that there are no overpayments to Service Providers
• Manage the income recovery process (e.g. valuation completed) from Business Units
• Provide information in the preparation of the income and expenditure projections to support regional budget by analysing the market and economic data (e.g. tariffs paid in the market) which feeds into the overall Annual Valuation Unit budget
• Create and encourage a culture of continuous improvement by continuously reengineering business strategies, policies and processes to ensure optimal customer satisfaction and service delivery
• Display a pioneering strategic approach in continually seeking opportunities for operational efficiencies
• Provide guidance to the team in order to achieve world-class standards of efficiency and client service and to continually strive to enhance existing processes
• Champion process and technological advances by providing the necessary focus to ensure successful performance
• Develop, manage and maintain effective relationships with service providers from within the group to support world class delivery
• Build strong working relationships within RBB and the Regional Managers Home
• Loans, Agri business, Private Bank, Collections and Commercial Property Finance
• Encourage reward and propagate a culture of treating customers fairly and delivering on Voice of the Customer (VoC) through an enabling and business innovation culture
• Participate in regular joint root cause analysis with BUs to identify ways to reduce risk exposure by streamlining of processes, improvement in governance etc
• Maintain a high level of professionalism in stakeholder interactions, including written and verbal communications, based on sound knowledge of the industry and understanding of relevant regulatory requirements
• Manage stakeholder relationships across external valuation firms and other service providers of property industry data and technology
• Participate and contribute in joint business planning to ensure alignment of operational objectives with the business plans of RBB and business units
• Cooperate with engaging auditors, compliance and other risk officials
• Create a network and build relationships, strategic alliances and business partners (both internally and externally with vendors or counterparts (e.g. Sales, Credit, Group IT, Agencies, Attorneys and Value Add Product Partners)
• Manage and implement stakeholder relationships
• Keep abreast with compliance and regulatory requirements and liaise with all relevant stakeholders internally and externally in the organisation to ensure accurate implementation and adherence to rules and regulations
• Utilise knowledge of environment to continuously challenge status quo and provide input and support to business to enhance customer experience
• Provide high focus to problem resolution utilising diplomatic negotiation practices to ensure streamlined service delivery
• Manage a team that implements strategic outputs and creates central alignment for efficiency
• Perform people management functions, including but not limited to -

Associate Manager, Quality Control Resume Examples & Samples

• Supervise laboratory work of senior chemists, chemists, and chemist assistants to ensure testing of laboratory samples to meets commitments specific to assigned area. Responsible for general organization of the laboratory and personnel
• Enforce laboratory policies and resolve personnel issues
• Coordinate with senior chemists and project management to schedule assignments and projects
• Represent functional area in QC management, operations, and organizational meetings
• Perform data analysis, audit data and analytical procedures, generate metrics, prepare protocols, and summary reports. Prepare, review, and update laboratory analytical procedures, Standard Operating Procedures (SOPs) and guidelines
• Perform troubleshooting of functional area problems and issues
• Serve as group and/or project leader. Mentor senior chemists, chemists and chemist assistants. Manage and motivate technical and personnel career growth of personnel
• Provide direction and technical guidance in the initiation of analytical investigations. Organize and lead Analytical Investigations as well as perform composition and review of related Analytical Investigation Reports
• Minimum of a Bachelor's degree in Chemistry or similar science discipline (or equivalent) and 2-4 years of experience. However, a combination of experience and/or education will be taken into consideration
• Must possess excellent written and verbal communication skills, interpersonal skills, management skills, strong work ethic, consensus gathering skills, organizational skills, and a working knowledge of Microsoft Office including Word, Excel, and Lotus Notes. Must be accurate, detailed oriented, team focused, and possess the ability to multi-task and work in a fast paced, high output environment
• Ability to solve problems with a variety of concrete variables through semi-standardized solutions that require some ingenuity and analysis. Ability to draw inferences and follow prescribed and detailed procedures to solve moderately complex problems
• Normal office situation. Regular exposure to chemicals, solvents, fumes and/or gases

Senior Manager, Quality Control Resume Examples & Samples

• Manages the activity of the Material Resource Board (MRB) to meet the needs for the design, development, and manufacture of Masimo products
• Ensures the Quality Control system records conforms to requirements of the Quality Management System (QMS)
• Develops and reports Quality Control (QC) metrics appropriate to monitor and improve QC activities
• Seven or more years of experience with quality control inspection and testing of electronic components, sub-assemblies, and finished products
• Working knowledge of all aspects of manufacture of complex electronic products including but not limited to semi-conductor manufacture, injection molding, wire and harness manufacture, assembly line operations, and final product testing
• Proven ability to develop and implement innovative solutions to problems and/or improvements to existing systems, especially focused on implementing automated and semi-automated methods to replace manual operations and paper records
• Knowledge and experience working within a Quality Management System in a highly regulated industry (e.g., medical devices, aerospace, or automotive)
• Knowledge and experience with IPC 610, 620, IPC J-STD-001E and MIL-T-31000/MIL-STD-100E
• Knowledge and experience in electronic assemblies and cable/harness manufacturing
• Good interpersonal skills dealing with peers and other functional areas
• Ability to travel domestically and Mexico (within 25 miles of the Mexico border) up to 20% of the time
• Must be able to lift up to 50 pounds
• Computer Skills in Microsoft Office suite
• Prior experience in a Medical Device manufacturing environment
• Experience with Agile PLM is preferred
• Familiar with ISO-13485 requirements
• Working with purchasing staff to establish quality requirements from external suppliers
• Making sure that production processes meet international and national standards
• Validates quality processes by establishing product specifications and quality attributes; measuring production; documenting evidence; determining operational and performance qualification; writing and updating quality assurance procedures
• Maintains and improves product quality by completing product, company, system, compliance, and surveillance audits; investigating customer complaints; collaborating with other members of management to develop new product and engineering designs, and manufacturing and training methods
• Contribute as a subject matter expert and serve as a mentor on the Quality Management System, including root cause, corrective action and internal audits to ensure effectiveness
• Provide the cross-discipline interface with Engineering with particular focus on process and product quality, organizational improvement and CMMI
• Drive continuous improvement through innovative improvements in IDS Mission Assurance methods and provide quality improvement expertise and leadership to adjacent functions
• 8+ years of increasing responsibility and management in the areas of quality, design & development, integrated supply chain or operations
• 8+ years’ experience in Six Sigma and/or other contemporary methodologies for process improvement
• 8+ years quality sciences; quality systems, concepts, and management and planning tools, or statistical process control tools
• 8+ years experience with general AS 9100 Quality requirements
• 5+ years experience with Earned Value Management
• ASQ CQM or CMQ/OE certification or demonstrate ability to certify within 4 months
• 12+ years’ experience improving organizational capabilities to achieve product and process quality
• 5+ years generating, reviewing, managing and implementing organizational policies and procedures, work instructions and testing procedures
• 10+ years of experience leading matrix organizations
• General understanding of construction regulations and standards
• Experience building teams, resource capability, capacity, effectiveness and efficiency through people development
• Proven analytical skills in Root-cause analysis, corrective / preventive actions
• Demonstrated success on large scale cross functional teams
• Ability to execute, and hold others accountable in results based environment
• Strong strategic thinking skills coupled with ability to align and link organizational objectives
• Effective leadership skills with strong influencing, negotiating and change management skills
• Certified Six Sigma Expert/Black Belt
• Excellent written and verbal communication and presentation skills with proven success in communications at all levels
• Working knowledge of Records Management
• Working knowledge of IPDS
• Risk and Opportunity Management
• MS Engineering / Science desired
• Hiring, organizing, training and retaining energized, motivated, team oriented staff. Will need to stress and carry forward operator training, education and advancement
• Identifies QC responsibilities, work to be performed and timelines pertaining to area of responsibility
• Understand regulatory requirements and Lonza policies pertaining to the area of responsibility. Ensure Quality Control policies or procedures are appropriate and establish and/or revise, as necessary
• Ensure regulatory and customer inspection readiness and represent the department and participate in audits as required
• Collaborate and prioritize with QC supervisors, other departments and/or customers to create an achievable work schedule and to ensure agreed upon timelines are met
• Represent QC and Lonza in customer meetings to receive/deliver information, request and requirements
• Measures throughput, performance and other appropriate metrics and report them to management
• Develop the technical, GMP and leadership skills of QC personnel and perform mid-year and annual reviews of supervised QC personnel
• Maintain laboratory budget
• Bachelor degree and/or Advanced Graduate degree (MS/PhD); Preferred area of study: Chemistry or equivalent Science Field
• Preferred 7+ years in a GMP/Professional environment; ideally 5 years direct supervisory/manager experience
• Use of Microsoft Suites (Word, Excel, PowerPoint)
• Use of Laboratory computer systems
• Potential previous use of GMP Quality Systems such as: TrackWise, LIMS, DMS,
• Use of laboratory equipment including, but not limited to: HPLC, GC, titration, pH, viscosity, FTIR, colorimetry
• Projections
• Data Editing and Outlier Controls
• Calibration and Benchmarking
• Final data outcomes
• Design, build and implement QC/QA reports/tools focused on outcomes critical to client needs that are automated, standardized wherever possible and inclusive of advanced issue detection mechanisms to drive enhanced quality control
• Promote consistency and best practices in the implementation of QC/QA processes across different businesses within Hardlines/Food sectors across all relevant Geographies
• Work closely with Methodologists to build the appropriate checks/reports
• Maintain relationships with Research Services client teams to ensure adoption of QC/QA processes with close coordination on best practices and continuous improvment
• Align with Product, Commercial, and RBG members to ensure that we are focused on the most critical outcomes
• Communicate results and procedures to internal clients
• Fluency of multiple key Consumer and POS methodologies, processes and procedures
• Strong understanding of data collection and analytical processes
• Detail-oriented with strong organization/project management skills and the ability to manage multiple priorities/deadlines
• Ability to communicate ideas and analytic results effectively both verbally and in writing to both technical and non-technical audiences
• Proven success in ability to consult and to interact effectively with senior internal clients
• Proficiency in analytical tools such as SAS and R is preferred
• Proficiency in MS Office (Excel, PowerPoint and Word)
• Manage multiple groups within department focused on routine testing
• Set laboratory testing schedule and communicate to reports and across organization
• Represent Analytical Sciences at interdepartmental deviation meeting. Set strategy for resolving department deviations. Update senior management as needed on progress
• Ensure data is reviewed and authorized in a timely manner
• Ensure GMP compliance within the group
• Lead laboratory investigations, driving to root cause
• Perform job duties with little to no direction from supervisor. Able to navigate ambiguity and changing priorities
• Strive for continuous improvement and operational efficiency within the group
• Maximize analyst and instrument productivity
• Write group SOPs and provides drafts of proposed test methods to QC
• Transfer methods to commercial QC organization
• Keep laboratory in inspection ready state
• Solid supervision and leadership skills
• Requires BS/BA in a scientific or engineering field and 8-10 years relevant experience, including 3-5 years of management experience

Section Manager, Quality Control Resume Examples & Samples

• Manage contract laboratory testing. Be a liaison for all contract laboratories
• Manages testing, reports, validations and release of results
• Provide supervision in the daily activities of personnel: Establishes priorities and coordinates activities of direct reports
• Responsible for people management activities including: coaching, performance reviews, resolution of personnel issues
• Coordinate training of direct reports
• Sample Life Cycle Management: e.g LIMS, Retains, Sample Metrics- etc
• Oversee Data Review and Archiving
• Oversees, appropriate disposition of all products and their component materials through the timely release of complete, accurate test results
• Oversees complete documentation of test records for all materials tested
• Assists in assuring laboratory is in compliance with appropriate regulatory requirements and understands Corporate and Divisional policies related to documentation, and ensure compliance
• Coordinates projects as directed by department manager to implement efficiencies in document/system automation and business process improvements
• Writes/revises procedures as necessary and provides support for department
• Develops and maintains trend reports, backlog report, and document error reports which support departmental performance
• Participates in selection, hiring, training, termination, promotion or placement of employee in their group
• Participates in all group performance reviews, merit ratings, and salary an increase
• Write Investigations
• Assist in troubleshooting assays
• Oversee samples sent to an outside contract laboratory. This can include shipping, receiving results and reporting
• May be responsible for one or more shifts. Facilitate department or shift communication meetings
• Participate with teams and projects as assigned by manger
• Conduct annual performance reviews with employees
• Assist with employee development
• Interview job candidates
• Bachelor's degree in Science or equivalent + 8 years of relevant experience OR Master's degree in Science or equivalent + 6 years of relevant experience
• Must be experienced and demonstrate high level of technical skill in technical lab operations and good understanding of related business
• Related knowledge in Product Quality, Quality Control Lab Operation and Regulatory requirements is required
• Ability to work independently to meet operational goals and business needs
• Ability to develop, design, execute and manage complex research programs
• Ability to interact and establish positive interaction with internal/external customers
• Shows broad understanding of the issues relevant to technical/science and business
• Assures compliance with Quality System Regulations and ISO regulations within the quality control department
• Conducts trouble shooting investigations and product support activities for in-house production and for customer requests
• Improve the customer experience regarding initial quality and long term reliability by working issues to root cause and implementing robust corrective and preventative action plans. This will likely involve strong cross functional skills to arrive at consensus as to most effective solution and implementation plan
• Ensures compliance with applicable laws and regulations including processes and systems related to cGMPs
• Monitor and trend quality data; ensure periodic cross-functional reviews, of quality metrics and implement corrective actions against adverse trends and non-conformances
• Identify and support Practical Process Improvements (PPI) initiatives within the quality control department
• Provides career development and training to direct reports
• Work with R&D to ensure product manufacturability and product reliability issues are addressed in the design stage of new product development
• Management and oversight of quality instrument maintenance
• Prepares yearly training schedules for the department and perform periodic employee reviews
• Establishes and Maintains SPC for new and existing products
• Bachelor of Science in Chemistry, Biochemistry, or Bioscience, Masters preferred
• Over 10 years Quality Assurance/Quality Control experience, preferably in the medical diagnostics/pharmaceutical industry
• Minimum of 5 years of direct supervisory experience
• Experience leading quality initiatives
• Ability to analyze data, summarize results, troubleshooting issues, and identify solutions
• High level of communication and presentation skills, with strong word processing and spreadsheet software skills
• The position does not offer Relocation Assistance
• Strong command of Quality System Regulations and ISO
• Experience with project management and process improvement practices
• Excellent organizational skills to manage multiple tasks simultaneously
• Pharmacist, Master in Engineering or equivalent through experience
• 10+ years of experience in the pharmaceutical industry
• In-depth understanding of analytical development, qualification, validation, technology transfer, testing and release processes
• Thorough knowledge of pharmaceutical legislation, cGMP regulations and guidelines
• Exposure to EU and FDA inspections

Stability Manager, Quality Control Resume Examples & Samples

• Lead the Stability Team and manage all activities related to establishing new stability studies as well as maintaining on-going stabilities for multiple Phase 1/2 clinical programs in a compliance with ICH, WHO, company quality guidelines and SOPs in support of the company’s timelines and goals
• Support the QC organization with regulatory submissions
• Ensure compliance with stability policies, regulations, procedures and protocols
• Author and/or review and approve Stability Study protocols and reports
• Manage and maintain the stability schedule and communicate the testing forecast to QC stability team and contract labs as applicable to maintain compliance with stability testing requirements
• Review data, perform trending and report stability status to project teams
• Initiate and participate in investigations as needed
• Work with Process Sciences and QC Validation to resolve technical issues in stability studies as needed
• Support and author appropriate CMC regulatory sections with regard to stability data and trends
• Oversee purchase and identify new equipment required for conducting stability studies and ensure that all stability equipment operates within appropriate parameters, including ensuring that calibration and qualification requirements are met
• Purchase, implement and maintain stability software and trending database
• Ability and desire to work in a dynamic, fast-paced team environment
• Experience in cGMP regulations
• Good interpersonal and supervisory skills
• Experience with cell culture and cell based assays
• Develops and analyzes statistical data and product specifications to determine present standards, and establish proposed quality and reliability expectancy of finished product
• Formulates and maintains quality control objectives and coordinates objectives with production procedures in cooperation with other managers to maximize product reliability and minimize costs
• Directs workers engaged in inspection and testing activities to ensure continuous control over materials, facilities, and products
• Plans, promotes, and organizes training activities related to product, quality, and reliability
• Must comply with company safety rules and regulations and wear proper safety equipment while on plant grounds
• Investigates and adjusts customer complaints regarding quality in order to maintain customer relations
• 4-10 years related experience and/or training; or equivalent combination of education and experience
• Implement all inspection functions as directed by the Director Quality Control
• Administer the weight & balance program ensuring accuracy and up-to-date data is used
• Supervise and schedule all Inspectors in coordination with production department requirements
• Administer the “Required Inspection Item” (RII) program in-country on behalf of the Director Quality Control
• Audit aircraft maintenance records ensuring accuracy, completeness, RII and proper Airworthiness Releases
• Ensure FAA Form 337 are prepared by inspectors for aircraft alterations and major repairs
• Administer the in-country Receiving Inspection Program on behalf of the Director Quality Control
• Administer the in-country Airworthiness Release Program on behalf of the Director
• Ensures maintenance and inspection personnel comply with GMM policy and procedure
• Ensures current Approved Data is used for the maintenance and/or modification of company aircraft
• Executes the Inspection Countermand process prior to elevating issue to the Director Quality Control
• Removes aircraft from service that do not meet regulatory airworthiness standards
• Position requires U.S. Security Clearance
• 5 years of Part 121/ 135 maintenance experience (see Qualifications below)
• Familiarity with inspection methods, techniques and equipment used in area of expertise
• Integrity - Committed to passionately and consistently promoting a professional culture that is trustworthy, honest, socially responsible, and where differences are respected and valued
• Expense Management - Plans budget appropriately, uses sound judgment; analyzes operation for improving expense efficiency; demonstrates knowledge of financial process & results
• Oversee the Global QC Instrument and Equipment Strategy team, including the Site Leads in RTP and Hillerod and supporting staff or contractors as applicable. Develop and manage a Lifecycle Strategy for all QC analytical equipment and instruments. Ensure global alignment on selection and implementation of analytical equipment, instrument systems, and software applications. Manage the annual capital budget for Global QC laboratories, including development of the budget proposal, sourcing strategy, creation of capital approval forms and purchase requisitions
• Direct validation/qualification projects for QC laboratory equipment, instruments, software applications and computer systems per applicable procedures. Review and approve system life cycle documentation including VP, RS, IOPQ protocols, decommissioning protocols, other compliance related protocols/reports, change control requests, validation protocols/reports as applicable. Plan, implement and direct core functions of teams related to equipment/instrument purchase, maintenance, and implementation or decommissioning projects; provide technical support as well as facilitation of investigations/compliance tasks; support QC staff and lab operations related to business; support global harmonization initiatives; training and completion of projects to milestones. Oversee the Global QC Instrument and Equipment Strategy team, including the Site Leads in RTP and Hillerod and supporting staff or contractors as applicable. Develop and manage a Lifecycle Strategy for analytical equipment and instruments. Ensure global alignment on equipment, instrument systems, and software applications. Manage the annual capital budget for Global QC laboratories
• Coordinate QC support activities/projects related to instrumentation/equipment with other departments & key contacts (internally/externally); provide updates to QC management. Work closely with QA, IT, Facilities, Instrumentation & Controls, etc. Support and help to design effective laboratory systems/life cycle to ensure integrity of all laboratory instrumentation/equipment programs. Participate in a leadership or membership role for site cross-functional teams as a representative of the QC laboratories
• Ability to flex and respond to unexpected situations/demands; effectively problem solve and raise issues appropriately as well as provide resolution as necessary. Support tracking of tasks and meeting Biogen deliverables. Training and mentoring of staff
• Experience with managing analytical equipment and instruments in GMP Quality Control laboratories
• Minimum of 3 to 5 years leadership experience
• Skilled in MS Office applications (Word, Excel, PowerPoint) as well as QUMAS DocCompliance, TrackWise, NuGenesis SDMS, MS SharePoint
• Familiarity with lab applications such as LabWare LIMS, Empower CDS, and vendor-supplied instrument control and data analysis software commonly used in QC laboratories in the pharmaceutical industry
• Lead the work order process by generating work orders to the appropriate department to ensure timely follow-up, generate weekly spreadsheets tracking work orders and project work status with associated costs and work closely with all departments to assess work order needs and provide estimates
• Manage third party service providers by enforcing the agreed upon scope of services within the various signed service agreements. Ensure the highest quality of service is being delivered at all times
• Perform daily inspections of the interior and exterior of the arena proper. Follow up with the appropriate vendor to address any issues that need immediate attention
• Review Manager on Duty event notes to follow-up on items that need immediate attention and incorporate into the work order process as required ensuring timely completion
• Work with Facility Services Manager to plan, schedule and price out various projects including the coordination with 3rd party contractors
• Work on Capital Project Team by generating payback sheets, track spending and coordinate work
• Prepare and maintaining required reports/records/certifications for the city, code and/or corporate management
• Supervise cost accounting expenses for related budgets and on-going maintenance projects as required
• Continuously review the departmental needs and recommend repairs, maintenance or special projects
• Creating and implementing purchasing and inventory control systems as it relates to consumable items, tools and equipment within Operations and 3rd party vendors
• Projects as required by the Director, Arena Operations
• Bachelor's degree, or foreign equivalent, in any field plus 5 years of progressively responsible positions and/or post baccalaureate experience in the job offered
• Specific experience as it relates to an 18,000+ seat sports and entertainment facility; organizing and directing event requirements for sporting and entertainment arena events
• Experience working with Unions and the related trades
• Must be organized, detail orientated and have the ability to handle multiple projects simultaneously
• Working knowledge of tools and equipment related to managing a multi-purpose sports and entertainment facility
• Must have a continuous drive and passion for creating an exceptional experience for all guests, employees, tenants and teams
• Knowledge and previous experience working with NBA, NHL/AHL, NCAA (hockey and basketball), FELD Entertainment, AEG Live, Live Nation and other concert and family show promoters preferred
• Experience in developing and managing budgets
• Master or PhD degree in chemistry, biology, bioengineering or pharmacy
• 10-15 years in the Pharmaceutical industry with experience in Quality Control, analytical development, regulatory, R&D and/or lifecycle management in the fields of biologics, vaccines and/or biopharmaceuticals
• Demonstrated leadership and transversal people management skills
• Knowledge of Vaccine testing and manufacturing environment
• Ability to evaluate product compliance and quality issues and make sound recommendations regarding problem resolution
• Ability to communicate complex information both orally and in writing. Ability to listen effectively
• Spoken & written English (communication, negotiation, facilitating, influencing)
• Lead, develop and coach one CQC product coordinator team accountable for GSK Vaccines analytical lifecycle product management
• Promote QC analytical product expertise within the QC product/stability coordinator team and ensure practices harmonization across the different products in terms of project management and coordination
• Accountable for the coordination of the timely redaction of the analytical and stability sections of the product quality review and the coordination of the implementation of identified improvements (CAPA’s)
• Accountable for the coordination of the timely redaction and approval (before submission) of the QC sections of regulatory files, variations and Question and Answer reports. Accountable for the analytical content of each GSK Vaccine product Regulatory file (qualitative data to sustain regulatory and authorities requirements, in due time)
• Accountable for the QC Change control management identified within Technical Team,
• Identify risks on technical feasibility and supply, timing and resources constraints and seek a remediation plan for identified risks and escalate any analytical technical and/or supply issues to the relevant body (project team, TDB, performance tower…). Consolidate a monthly progress status shared with the key stakeholders
• Coordinate the alignment of QC labs deliverables link to testing of lifecycle product improvement projects in line with Global supply chain objectives in terms of quality, time and cost. Negotiate with the laboratory heads the resources allocation and development activities to achieve the target. Consolidate and Adjust Priorities, Budget & FTE per project in cooperation with GQC team. Collect & Challenge demands for Demand & Planning (QC planning and prioritization tool) purposes
• Responsible for directing the activities of the Analytical Technology group including overall project management, timeline development, resource allocation, FTE and budget planning
• Responsible for development, implementing and ensuring best practices and overall company strategy for analytical methods validation, methods qualification, and approval of associated reports. Responsible for method troubleshooting and investigations of AR/OOS, method evaluation and optimization, implementation of new technologies in QC in collaboration with AD and AT groups for early stage clinical programs, support validation of analytical instruments and general GMP laboratory operation and compliance. Responsible for support of technical product compliant (TPC) investigations
• Responsible for GMP analytical testing for drug substances/drug products for new clinical programs (first manufacturing campaign and stability up to 1 year stability time point), and, as needed, support testing of new complex methods. Directly support authoring and review of regulatory filing and responses. Lead strategic initiatives that improve Biogen Idec’s business practices that support the Quality organization in accordance with company’s vision and culture
• Effective leadership and management skills
• In-depth scientific/technical expertise in analytical methodologies
• In-depth knowledge and experience in ICH and regulatory guidelines
• Statistical experimental design and data analysis
• Overall understanding of the business and units
• Mature leadership approach and understanding of their personal
• Oversight of QC Raw Materials program which includes but not limited to the reference standard program, calibration and maintenance, training, retention samples, Rockwell alarm monitoring systems, and specifications
• Supervise and provide guidance for troubleshooting instruments and wet chemistry assays
• Author and revise SOP’s. Write and review study protocols and final reports
• Oversee laboratory investigations related to raw materials release testing. Review and close lab investigation reports related to raw materials and components
• Coach and develop QC raw material staff and oversee the recruitment of new personnel. Provide daily supervision of the raw materials analysts, provide regular feedback, and conduct performance reviews
• Identify and implement clear objectives for the laboratory personnel, including the management of a diversity of projects in the QC area associated with the multiple product platforms, e.g., sterile injectables, solid oral dose, and therapeutic proteins
• Oversee the trending of the release data and present to senior management the metrics for the key performance indicators (KPIs)
• Ability to lead and facilitate a team atmosphere
• Experience with cGMP, ICH Guidelines and FDA Regulations (21CFR 210, 211)
• Knowledge and skills required include the specific understanding of the theory and practice of HPLC, capillary GC, and specialized analytical techniques relevant to the laboratory (such as GPC, particle size analysis, DSC, Karl Fisher titration, FTIR and wet chemistry)
• The ability to operate chromatographic data acquisition and analysis software and develop data analysis and reporting approaches
• The application of statistical concepts to the calibration of assays and interpretation of results
• Knowledge of LIMS, SAP, Empower and trackwise is desired
• Knowledge of AQL/inspections of vials
• Experience dealing with regulatory agencies during audits

General Manager, Quality Control Resume Examples & Samples

• Raising the profile of Quality and embedding quality as a core value and key priority, across all functions of the business
• Ensure that quality systems are OMS conforming at appropriate levels as defined by SPU
• Ensuring quality control is fully compliant contemporary guidelines, Global and Regional QA/QC standards and helping towards the development of best in class quality management processes for India
• Manage formulations for India plants in fusion and in ERP systems ensuring formulation integrity
• Ensuring SPU Quality & Compliance programmes are fully and effectively deployed across the India business
• Building functional capability in quality control across all manufacturing and logistics operations within India (including third parties)
• Supporting the development and deployment of appropriate Quality tools & systems
• Leading / assisting in Quality Incident investigations, as well as setting up monitoring systems to track and report incidents, set targets and ensure robust implementation of corrective and preventive actions
• Collaborating with Quality colleagues in other parts of the region and globally, to build quality standards/initiatives which drive improved performance
• Engage stakeholders of supply chain and businesses as appropriate to drive quality initiatives and get feedback from the markets
• Engage and collaborate with plant and GLT and make sure that new standards and regular audits are being done, standards are implemented and actions are implemented on time
• Participate in customer/dealer/distributor visits , act on feedbacks to improve the quality of the product delivered to them
• Drive quality related projects for Castrol India Business, Plants and third parties
• Graduate degree with Chemistry or Engineering Background and experienced in implementing quality systems. Preferable to have experience of having handled Country role and demonstrated ability in influencing change management at multiple sites
• B Education - Degree in chemistry or Engineering required and Post-Graduation would be advantage. Track record of leadership and change management
• Experience and familiarity with Supply Chain Operations or Technology
• Experience and familiarity with Quality Management Processes and Systems
• Effective leadership and influencing skills to deliver the accountabilities in this role, across the manufacturing assets and third party vendors in the countries
• Functional expertise to acquire and embed best practise in quality management processes and systems
• Ability to collaborate with peer group and other stakeholders is essential - to build strong engagement and alignment, not only within India& ME, but also across wider supply chain and technology organisation
• Performance Bias: Extremely pro-active to manage wide range of activities in complex non routine context. Must demonstrate Performance Management, dealing with conflicting priorities and demands effectively
• Wise Decisions: Systematically breaks down complex problems to solve them. Must have good judgment and be able to make sound decisions under pressure. Proven experience in driving Productivity & Investment decisions
• Partnership and Teamwork: Actively support Team activities and facilitates building team effectiveness between department teams in the plant. Seeks out sources of knowledge and best practices for team development for building a learning culture. Must demonstrate good communication and personal effectiveness. Actively demonstrate passion towards team building & development of team members
• Leadership: Proactively Lead people, Ability to lead teams even where there is no line authority. Must have demonstrated Networking & good influencing skills. Demonstrate significant personal autonomy and team leader authority in designated areas. Give specific coaching to others to assist their performance
• Business awareness- Demonstrates understanding of internal and external customer needs and exceeds expectations & High degree of Customer responsiveness
• Creativity & Innovative: Should be open to new ideas and constantly strive to look for and adopt newer ways of doing things in a safe and efficient manner
• Responsible for managing QC Site Planners and QC Forecasting and Metrics
• Responsible for building, implementing, and maintaining the laboratory scheduling software (SmartQC). Responsible administrator of SmartQC globally which will require vendor interface, troubleshooting the software, adding new tests and analysts to the system, train new analysts, etc
• Responsible for level loading across QC labs and collaborating with Contract Lab group when use of contract labs is needed to balance workload
• Collaborate with Manufacturing, Global Operations Planning, and Stability to provide short term and long term testing forecasts to QC testing labs and Quality leadership team
• Collaborate with Stability to maintain a stability workload model to project resource needs for future stability testing
• Collaborate with QC Site Planners to balance workload globally
• Provide Global QC metrics reporting
• Collaborate with QC laboratories, site planners, and stability scientists to ensure stability testing metrics are consistently met across sites
• Strong Excel skills, Strong analytical / critical thinking, communication and interpersonal skills
• Experience in the biotech/pharmaceutical organization in stability or testing lab operations
• Proficiency with LIMS, Oracle, Trackwise
• Strong communication and presentation skills, both verbal and written, including ability to synthesize information for senior management
• Extraordinary attention to detail and ability to conduct and report analytic outputs with high level of precision / without errors is essential
• Sound knowledge of cGMPs and equivalent regulations
• Familiarity with scheduling software (SmartQC)
• Ensures Quality Control systems are compliant with corporate and site procedures, as well as industry standards
• Supports development of novel QC analytical methods. Works in conjunction with other departments to develop, qualify, and transfer QC analytical methods
• Ensures maintenance of QC equipment – qualification, calibration and maintenance
• Manages contractors as required
• Thorough knowledge of cGMP regulations related to Quality Control required. Phase III / Commercial cGMP regulatory knowledge preferred

Senior Manager, Quality Control Dispensing Resume Examples & Samples

• The first goal for employees is safety. The Sr. Manager, QC-Dispensing is responsible for ensuring safety messages are implemented and are fostered and sustained throughout the facility
• Ensure the regional QC teams successfully implement and execute quality controls, inspections, audits, and initiatives to the applicable cGMP/GDP standards consistently with documented QC records in accordance with specified timelines. Continually seek ways to improve the Quality Culture of the facility and specifically of QC, the quality of work performed by the QC functions, and to improve efficiencies throughout QC in regards to all tasks, but especially inspections, audits, and reporting tasks
• Ensure the regional QC teams successfully and consistently perform activities to meet specified timelines. Ensure the retention and reporting process is robust and continually seek ways to improve the process both in terms of effort expended, timeliness of completion, and quality of work performed
• Ensure the resources utilized throughout the QC organizations are appropriate for the tasks assigned, and ensure the cGMP requirement for appropriate staffing levels in all aspects of QC are continually met while simultaneously supporting efficiency improvements that reduce the amount of work/time expended on specific tasks
• Ensure the timely review of inspections and records, SOPs, investigations, corrective actions, and change controls
• Conduct strategic organization planning for the group for a 3 - 5 year look forward
• Coaching and mentoring of direct reports will be required on a regular basis
• Responsible for leading a regional QC Organization and managing & coordinating the safety and quality activities of the regional Quality Control management team engaged in the sampling, testing, and inspecting products, in-process inspection samples, raw materials in order to ensure compliance with quality standards, production, and delivery schedules end-to-end from order entry to product shipment and delivery
• Manages professionals within Quality Control. Hires, coaches, and develops employees within the Quality Control management team and ensures their continued career progression through advocacy and provision of learning opportunities. Provides feedback and coaching, provides opportunities for growth and takes necessary disciplinary actions for his/her direct reports. Ensures the QC management team does the same for their direct reports. Continues to assess the organization and best utilizes resources
• Coordinates/drives continuous improvement efforts focused on lean/waste, supply chain, and inventory initiatives within functional area and assigns resources as appropriate
• Collaborates cross-functionally with all functions within the organization
• Ensures adequate training and development opportunities (skills-based, cGMP / GDP, and Safety) of analysts within department, to support commercial production and Pharmaceutical Development needs through highly competent staff
• Reviews departmental documentation (e.g., Standard Operating Procedures). Participates in revisions, providing input, as necessary. Participates in State, Federal, and other Regulatory Authority Inspections and Customer Audits as needed for cGMP, policy, and procedure, and as an SME
• Provide leadership to the Quality Engineers/Specialist/Technicians at the various fulfillment sites (regional) to execute on the day-to-day inspections and floor controls
• Provide consistency with defined processes and practices across multiple sites
• Partner with fulfillment to identify, prioritize and execute on improvements to the back-end dispensing process to increase productivity and reduce Cost of Poor Quality (CoPQ)
• Advocate for the VOC (Voice of the Customer) ensuring customer requirements are realized throughout the life cycle of the products and processes used within the facility from development through product realization and support while in service
• Possess the ability to make decisions that always protect safety of the products and services provided by the business
• Ensure procedures for maintaining high standards of quality, reliability and safety are executed
• Organize and promote company-wide improvement efforts
• Be a business partner to Operations ensuring the Quality Management team drives leadership in both compliance systems and management as well as proactively working with the leadership at each site to drive continuous improvement to ensure on time delivery and quality
• Establish meaningful goals and metrics for groups in conjunction with the Site Head of Quality, and manage the performance to those goals
• Manage and operate effectively in a highly-matrixed organization while fully supporting cross -functional initiatives in the area of quality
• 10+ years of quality experience
• 3+ years of management of groups of 10 or larger, and a minimum of 5 years of experience in managing small regional QC groups
• 7+ years of experience in a GMP environment,
• 7+ years of experience in Quality Control of biopharmaceuticals, medical device, and or aerospace product
• Knowledge with processes involved in manufacturing and distribution: QA, QC, validation, and process development
• Customer-first mindset with the drive to understand internal and external customer expectations and requirements
• Capability to assimilate information and influence timely decisions that impact the functional areas
• Experience implementing various quality standards (ISO, cGMP, etc.)
• Develops appropriate reporting and subcontract management processes for projects
• Interacts with all levels of the organization
• Further education, A-Level minimum or equivalent and/or ability to demonstrate competence to successfully carry out the requirements of the role
• Experience of negotiating claims and variations to contract with subcontractors
• A strategic individual with good judgment and strong professional and ethical standards
• Manage the transfer and validation of analytical methods from Analytical Development to QC as well as the transfer and validation of methods to OTL or other sites. Validation of methods will be phase appropriate
• Establish specifications and testing process of raw materials and cell therapy products
• Responsible for OOS, lab and protocol deviations, Implement corrective action plans when necessary. Provide updates at daily and weekly meetings
• Assist in the preparation of dossiers and data packages for interactions between Kite and Regulatory agencies. Interact with agents from Regulatory agencies and participate in Pre-Approval Inspections
• Responsible for QC’s training. Monitor the GMP systems currently in place to ensure compliance with documented policies
• Responsible for stability related testing and program

Manager, Quality Control Operations Resume Examples & Samples

• Manage laboratory resources (employees, instrumentation, computer systems) while collaborating with customers to ensure alignment of testing priorities with the business objectives
• Oversee testing activities in several of the following functions but not limited to: finished products testing, stability testing, raw material testing, component testing, cleaning vertification testing, validation testing, investigational testing, in-process testing, etc. Perform troubleshooting in functional areas and serving as subject matter expert. Lead, guide, and mentor analysts through the completion of daily activities
• Building a sustainable workforce by recruiting the best and brightest talent in industry. Providing guidance in the creation of individual development plans for the staff
• Lead and approve laboratory investigations making sure root causes are properly identified in order assign effective correction actions are implemented. Perform trend analysis and quality impact assesments
• Foster a culture of continuous improvement through active listening and leading. Lead periodic evaluations of analytical testing procedures, standard operating procedures, and best practices to ensure a cutting edge business model is deployed
• Perform the following functions as needed: write protocols, write reports, audit laboratory data, release laboratory data, scheduling analysts weekly schedules
• Maintain a safe work environment that is in a constant state of inspection readiness
• Minimum of a Bachelor's degree in Chemistry or similar science discipline (or equivalent) and 2-4 years of experience. A minimum of 8-10 years of pharmaceutical experience in combination with managerial experience preferred. However, a combination of experience and/or education will be taken into consideration
• Must possess knowledge of SOPs, Mylan Laboratory Procedures, USP regulations, Analytical Testing Techniques, cGMP, and OSHA regulations/procedures for disposal of organic waste and procedures for the safe handling of chemicals
• Must be proficient in several functions in a Quality Control analytical chemistry environment including but not limited to the following: finished products testing, stability testing, raw material testing, component testing, cleaning vertification, validation testing, investigational testing, in-process testing, etc. Must be proficient in several of the following analytical instrumentation including but not limited to the following: HPLC, UPLC, GC, IR, UV, kF, pH, Dissolution, TPW, Multidose, various wet chemistry instrumentation/testing, etc. Must have expertise in several of the following software application but not limited to the following: Empower I, II, or III, Labware LIMS, SAP, Trackwise, Omni, Chemstation, etc. Must have analytical investigation experience conducting OOS/OOT laboratory investigations
• Position functions semi-autonomously. Position directly supervises employees. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Must be a leader, mentor, and self-motivated to develop a high performing team with the central focus on meeting business initiatives and being a servant leader
• Ability to read and interpret complex business and/or technical documents. Ability to write comprehensive reports and detailed business correspondence. Ability to work with groups of people such as other departments and communicate known concepts. Ability to present to a group of departments
• Ability to solve problems with complex variables through non-standardized solutions that require independent judgment and analysis. Ability to draw inferences and use deductive reasoning with no prescribed procedures to solve complex problems. Ability to solve equations, apply technical mathematical concepts, and perform complex computations
• Normal office situation. Regular exposure to chemicals, solvents, fumes and/or gases.Typically sitting at a desk or table. Intermittently sitting, standing or stooping. May be required to stand; walk; stoop; bend; kneel; and climb steps. May require use of hands and use of arms. Sedentary lifting requirements
• Lead global teams including QC technology transfer teams
• Orchestrate QC release and stability testing of GMP drug substances and drug product materials associated with global R&D and commercial programs, including development and implementation of stability programs and collaborative interactions with CMO/CTOs for scheduling and performance of testing
• Review and analyze GMP test results, prepare interim and final testing reports, develop investigation protocols and reports, prepare summaries and other documents for communication with regulatory agencies. Present findings both internally and externally, including regulatory agencies
• Lead test result investigations and test method optimizations, manage GMP test method life cycle, and design strategic plan for process and product development
• Assess method and program for compliance with GMP requirements, guidance documents, and determine critical quality attributes. Implement strategies for adding new GMP test methods and verify suitability for company materials
• Survey global regulatory guidance and trends (e.g. ICH Q2R1), perform gap analyses relative to VBD current state, and formulate/implement improvement initiatives
• Minimum 10 years experience in Quality or Regulatory compliance (FDA, EMA or other) within the pharmaceutical, biologics or vaccine industry, with specific focus on developing and managing global GMP Quality Systems
• Minimum 7 years experience in GMP QA and/or QC
• Experience leading and managing complex and matrix project teams and processes in a virtual organization (e.g. change control, CAPA, deviations, product complaints, management review)
• Direct experience developing and assessing metrics and data, analyzing for trends, and reporting to global, senior-level management on GMP State of Compliance (Management Review)
• Regulatory Knowledge – in-depth understanding of global regulations governing the US and international pharmaceutical industries
• Proven leadership, team building skills and strategic problem-solving ability. Ability to manage and lead others through change. Demonstrated ability at managing matrix teams, influencing outcomes and key project decisions
• Proven ability to communicate and collaborate effectively with senior management. Experience interacting with external collaborators with ability to build strong relationships
• Knowledge of risk management, project reporting, and general project management experience/expertise required
• Strong interpersonal skills particularly motivational, negotiation, listening, judgment, and conflict management skills, demonstrated by ability to lead teams in a complex, matrixed and global environment
• Excellent organization, verbal and written communication skills to explain project goals and inspire support
• Ability to work well with cross-functional teams to accomplish objectives. Ability to work effectively in a fast paced, rapidly changing technology environment, and to work on multiple work streams and projects simultaneously
• Demonstrated analytical capabilities with the ability to analyze a wide variety of information and data to make management decisions regarding potential risks associated with regulatory compliance
• Demonstrated proficiency in MS Office applications required; proficiency in Quality Systems Databases such as TrackWise or similar systems highly desirable
• Proactiveness – ability to anticipate potential problems and risks related to quality system expectations and regulatory compliance, formulate action plans, and implement solutions
• Must have a fundamental understanding of the drug development process, scientific
• Methods and thought processes
• Excellent understanding of the framework within which a pharmaceutical product has to be developed and maintained in compliance with GMP’s and regulatory requirements
• Is accountable for preparation of advisory or governing bodies such as TLCB, Specification committee, TLCT,…bringing the analytical expertise to multi-disciplinary Technical or Governance bodies
• Act as key player during Regulatory inspection and meetings
• Has a full understanding of the overall strategy and roadmap on LC products under his/her responsibility
• Accountable for the coordination of critical product deviations, in cooperation with the key members of the multi-disciplinary Technical teams, to guarantee the continuity of supply and are in accordance with the current regulations
• Identify technical and supply risks, timing and resources constraints and seek a remediation plan for identified risks and escalate any analytical technical and/or supply issues to the relevant body (project team, TDB, performance tower…). Consolidate a monthly progress status shared with the key stakeholders
• Sets daily, weekly, and monthly team/individual goals required to meet corporate goals, demand, and regulatory requirements
• Develops and tracks applicable metrics
• Inspires the team to understand, meet, and exceed their personal and team goals, ensuring that everyone has the proper training and tools to do so
• Holds team accountable for results and takes quick, innovative action to recover when performance falls below target
• Selects, trains, and develops highly qualified and motivated inspectors to execute quality plans (QIRs) and competently operate various kinds of manual, automatic, and advanced inspection measurement equipment
• Eliminates waste in the department through deployment of lean manufacturing techniques and optimizes existing inspection processes through six sigma problem solving tools
• Defines, documents, and establishes quality procedures necessary for successful and compliant operation of the department
• Controls non-conforming materials and executes corrective and preventive action (CAPA) on related QC processes
• Identifies and deploys process improvements necessary to deliver year over year budgetary and product innovation targets
• Partners with Quality Engineering to qualify and validate inspection equipment and processes
• Confidently and successfully communicates performance and initiatives of the department to cross-functional team members at every level of the organization
• Personally grows through self-development initiatives such as cutting edge seminars or staying abreast of immerging trends in the industry
• Maintains confidentiality of information provided by company and shareowners
• Partners with others to drive engagement throughout all levels of the facility
• Operates as a self-starter who doesn’t wait to be told what to do
• Demonstrates a willingness to roll up your sleeves and get your hands dirty
• Has an "Attitude of Gratitude"
• Embraces and promotes the unique NuVa culture
• Bachelor's degree in an engineering, technical, or business discipline
• 7 years of experience in an automotive, aerospace, or medical device environment in a Quality Inspection or Engineering capacity
• 3-5 years of experience in management
• 2 years of experience in an FDA regulated environment
• Demonstrated experience with the commonly used quality tools such as histograms, Pareto charts, and process flow charts
• Demonstrated experience with problem solving and continuous improvement tools such as DMAIC, PDCA, and Kaizen
• Proficient and accurate in Microsoft Office applications such as Excel and Access
• Review data from batch release and stability programs conducted at CMO
• Along with CMO, examines current analytical methods in order to investigate, create and potentially develop new and improved methods and technologies which can benefit ongoing programs
• Oversee, with Amicus and vendor Quality Assurance, the disposition of out-of-specification (OOS) and out-of-trend (OOT) investigations,with particular emphasis on the supporting analytical testing
• Serve on departmental, interdepartmental, and project teams
• Adhere to all relevant compliance regulations
• Advanced understanding biopharmaceutical analytical testing, with specific emphasis on HPLC methods (including SEC, released glycans, etc), IC methods (including monosaccharides), plate based assays (included ELISA/HCP, enzymatic activity,and receptor binding)
• Problem-solving and troubleshooting skills
• Strong capabilities in experimental design and execution and data interpretation
• Knowledge of protein biochemical and biophysical techniques such as enzyme activity assays, receptor binding assays, cell based bioassays, ELISA, Western blot, qPCR, iCEF, CD, DSC, DLS
• Experience working with CMO’s and CRO’s for methods transfer, method optimization, and data and report review
• Knowledge of cGLP/cGMP, FDA, EMA, ICH guidance’s and industry standards for analytical development and characterization of proteins
• Familiarity with the USP, EP and other compendia
• Skills in statistics and statistical analyses of data

Associate Manager, Quality Control, BIW Resume Examples & Samples

• Develop & maintain Standardized Work Instructions used by the QC inspectors
• Support the development of Process Failure Modes Effects Analysis (PFMEA) to identify critical risks in the production processes with the Quality Engineers
• Support of control plans to assure critical features are controlled through the production process
• Manage production associates, Team Leaders and Supervisors
• Develop the team structures used in the Tesla Factory
• Ensure quality standards are being met throughout the entire production process and support no defects from leaving a station or team area
• Coordinates scheduled audits with cross-functional staff
• Acts as primary point of contact during department audits
• Monitor our manufacturing processes, quality data systems, first pass yield, scrap and continuous improvement opportunities in order to implement the best practices in our operation on daily basis

Operations Manager, Quality Control Resume Examples & Samples

• 5+ years of experience within cGMP/QC testing laboratory management, preferably with 3+ years of external vendor management experience
• Bachelors or Master’s degree in Chemistry, Biology or related science
• Direct experience with analytical techniques and methodologies including Atomic Absorption (AA), HPLC, GC/LC, TOC, FTIR, microbiological and/or general assays
• Proficient knowledge in current regulations and guidance documents including cGMP, ICH, FDA, and EMA requirements
• Ability to work in a virtual environment with external vendors and collaborators
• Excellent communication and written skills to successfully partner with collaborators and external vendors
• Previous experience with data trending and statistical programs (JMP, MiniTab, Excel, etc) a plus
• Expense costs for time and material as required
• Manage weekly timesheet entry
• 3 - 5 years experience implementing contemporary process improvement methodologies in an Operations environment,
• Experience with quality management
• Lean Six Sigma experiences in a transactional environment and/or service industry a plus
• Excellent PC skills within a Microsoft Office environment using Microsoft Excel and Microsoft Access. Experience with Minitab
• Demonstrated analytical skills with understanding of basic statistics. Strong project management and organizational skills. Strong focus on customer service. Excellent verbal and written communication skills. Ability to manage multiple timelines and deadlines
• 10+ year’s experience managing complex projects through lifecycle

Assistant Manager Quality Control Resume Examples & Samples

• 1 year experience in food safety or related field
• 1 year experience using basic Microsoft Office functionality (for example, Word, Excel, Outlook)
• 1 year fruit ripening experience
• 4 years experience in agricultural quality control, agronomy, food retail management, or related field
• Proven experience on QMS implementation (ISO/TS 16949, IATF 16949, VDA 6.3)
• Proven knowledge of Automotive Regulations (IATF, AIAG, etc.)
• Able to manage multidisciplinary teams
• Presentation skills for Sr Mgmt levels
• Hands on experience with Internal, External, and Third Party audits
• Develops complex analysis of processes to identify systemic problems and solutions
• Skills to evaluate processes effectiveness, risks and opportunities
• Hands on knowledge on customer requirements and portals
• Serves a as Quality interface for manufacturing in Rajecko, Czech Republic and Seoul, South Korea
• Assumes Contract Manufacturing responsibility for SFO India, TE Connectivity New Zealand, wizMart China and any other Contract Manufacturers of scope
• Engage with Quality Director relative to Matamoros / Simplex Quality initiatives
• Working knowledge and understanding of ISO9001:2015
• New product introduction Quality background and proven experience driving Quality through a stage gate process
• In-depth knowledge of electronic printed circuit assemblies as well as final assemblies
• Proven problem solving and risk analysis tools
• Experience working with fire protection panels and associated peripherals a plus

Manager, Quality Control Stock Yards Resume Examples & Samples

• Food safety training, sanitation (SSOP & GMP), USDA quality troubleshooting and QA process improving skills preferred
• Perishable industry background/experience with food safety/quality knowledge in a perishable production environment required
• Experience with a HACCP plan design, measurement, documentation & training required. Formal HACCP training/certification preferred
• Excellent organizational skills and ability to prioritize required
• Critical thinking. Analytical skills. Written and verbal communication skills
• HACCP. GFSI
• Strong interpersonal skills required, including the ability to relate and positively influence employees & third parties at all organizational levels

Senior. / Manager, Quality Control Bioassay Resume Examples & Samples

• Implements in-house testing capabilities in the QC laboratory, including bioassay, qPCR, cell-based assays as required
• Manages laboratory personnel and oversees their selection, performance management, mentoring, and career development
• Assists in development of appropriate Standard Operating Procedures and training of personnel to ensure cGMP compliance
• Manages laboratory investigations, change controls, and CAPAs for relevant QC operations
• Contributes to budget and resource allocation
• Interacts with Manufacturing, Quality Assurance, Regulatory Affairs and other Departments to
• BS in a relevant scientific discipline with a minimum of 8-10 years Quality Control experience (minimum of 2-3 years management/supervisory experience) in a cGMP organization with a focus in Bioassay
• Familiarity with electronic databases (e.g. LIMS, EDMS) preferred
• Experience with statistical data analysis
• Excellent troubleshooting and ability to communicate issues in a scientifically sound and understandable way
• Ability to collaborate effectively in a dynamic, cross-functional matrix environment

Laboratory Manager Quality Control Resume Examples & Samples

• Responsible for the activities involved in conducting testing of validation, raw material, process intermediates and finished product samples, and is knowledgeable in the analytical techniques for the laboratory(s) they support
• Responsible for the supervision of hourly employees performing testing. Includes scheduling of work assignments based on priorities, being knowledgeable of cGMP, administration of local bargaining agreement, company personnel policies, OSHA requirements and company safety procedures. Promotes teamwork and open communication
• Act as a resource and liaison between technicians and support groups to represent the needs of the laboratory
• Responsible for performing lab work accurately and in a timely fashion. Responsible for critically evaluating data generated and recommending acceptance or rejection of samples
• Responsible for updating SOPs, Process Specific Training Modules, Test Methods, etc
• Required to facilitate relationship with Quality Assurance group
• Initiate and follow-up on equipment repairs and follow-up on facility work orders for laboratory modifications
• Represent the laboratory in various Safety and Compliance initiatives, including safety inspections
• Maintain records, develop productivity improvement plans, maintain adequate inventory of supplies, training records, tracking functions such as corrective actions, special projects, etc
• Supports deviation investigations, out-of-trend results, and test failures associated with product manufacture, release testing, and stability testing
• Responsible to improve laboratory quality and/or efficiency of assays, support regulatory inspections and train other Laboratory Operations managers and/or technicians
• Minimum of (3) years’ post-degree laboratory, manufacturing, or quality control experience
• Working knowledge of cGMPs
• Deep familiarity of laboratory methods and common instrument requirements for a laboratory
• Must possess strong communication, project management and problem-solving skills
• Demonstrated ability or aptitude for continuous learning and analytical problem solving
• Customer service mentality and process improvement experience
• MS in a science-related discipline

Manager, Quality Control Analytics Resume Examples & Samples

• Proficient use of computer software, including Microsoft Office Suite (excel, word)
• Proficient in HPLC method development and method validation with extensive experience with multiple other analytical techniques and analytical equipment
• Prior experience and knowledge in FDA GMPs (21 CFR, 211, 820, and/or 600); ISO 9001 and 13485
• Supervise laboratory work of assigned employees to ensure testing of laboratory samples to meets commitments specific to assigned area. Responsible for general organization of the laboratory and personnel
• Coordinate with lab personnel and project management to schedule assignments and projects
• Serve as group and/or project leader. Mentor assigned employees. Manage and motivate technical and personnel career growth of personnel
• Minimum of a Bachelor's degree (or equivalent) in Chemistry or similar science discipline and 2-4 years of experience. However, a combination of experience and/or education will be taken into consideration
• Must possess excellent written and verbal communication skills, interpersonal skills, management skills, strong work ethic, consensus gathering skills, organizational skills, and a working knowledge of Microsoft Office including Word and Excel. Must be accurate, detailed oriented, team focused, and possess the ability to multi-task and work in a fast paced, high output environment
• Ability to add, subtract, multiply, and divide
• Standard laboratory environment. Regular exposure to chemicals, solvents, fumes and/or gases. May be required to stand; walk; stoop; bend; kneel; and climb steps. May require use of hands and use of arms. May be required to wear personal protective equipment including but not limited to: respiratory protection, safety glasses, hearing protection, safety shoes and protective clothing. Light lifting requirements
• You are a thought leader, influencer and relationship builder
• You are a critical thinker
• You love checks and balances
• You have a keen eye for detail
• You treat others with dignity and respect while driving business deliverables
• You’ve got exceptional problem solving skills
• You believe in coaching and developing your team
• Process Improvement is your middle name and quality is your game
• You go above and beyond in your role because you want to, not because you have to
• 3 years of management/supervisory responsibility
• 3 years of insurance related experience and/or similar activity outside the organization
• 3 years knowledge of auditing responsibilities, insurance systems and/or operations processes with a strong knowledge of company products and services
• Six Sigma certification or experience in a process improvement environment
• Professional Certification (Compliance, Audit, Project Management)
• Able to plan and implement an Audit
• Ability to influence change and lead team to successful implementation of process or system changes
• Generate, standardize and continuously improve Quality metrics across all supported businesses, Drive us of Salesforce.com and other automation to increase amount and validity of data collected from internal and external customers
• Ensure completion of Quality research of all reported outbound shipment discrepancies. Drive RCA methodology and subsequent process improvements
• Develop QMS regime to ensure continued and consistent Quality focus on the Voice of the Customer
• Deliver timely Quality support to Distribution to achieve performance targets, including inbound, internal and external audits, product rework and Quality Alert response and resolution
• Review and enhance the new product introduction process
• Engage all Distribution Center associates in Quality through promoting quality initiatives, addressing associates Quality needs and communicating Quality achievements
• Drive inbound supplier performance to L&D requirements, including conducting supplier audits, providing supplier scores and resolve product processing issues faced by Operations and Inventory
• Manage Quality cost measures through staffing in adherence to budget and allocating costs by projects and business
• Drive and address defect problems, product issues, supplier issues, quality working factories and communication with customers. Quality engineering position /risk manager/corrective actions
• Strong background in supply chain management and logistics and distribution operations
• A Bachelor's degree in Engineering or Management
• At least 7 years related experience with Quality Control Management is desired
• Requires skills in leadership organization and communication
• Demonstrated ability to develop and delver cross functional and optimized supply chain solutions within a matrix structure
• Proven track record in managing multiple teams across multiple locations. Leads functional teams and various levels of managers
• Must be able to handle stress caused in meeting deadlines with tight scheduling requirements as well as be able to shift priorities easily
• Must be familiar with Microsoft Office applications including Excel and Word
• Accountable for GMP compliant laboratory operations according to EU GMP (Part 1 and 2), 21CFR part 210, 211, 820, 11 and other applicable GMP guidelines
• Responsible for management of QC Sample Control and Stability including planning and prioritization of Sample Control and Stability Activities
• Responsible for tracking/trending the test performance in QC lab INT
• Support the use of the new metrics and planning tool (Smart QC)
• Participate in GMP audit and inspections on Sample Control and Stability topics
• Accountable for the operation, optimization and GMP compliance of the INT QC Sample Control function
• Manage the personnel of QC Sample Control and Stability and ensure training and development
• Coordinate, optimize and harmonize global sample control activities
• 5 years of practical laboratory experience
• 5 years of experience from a GMP environment
• 5 years of experience from QC, Aseptic filling operations, API manufacturing or QA
• Good communication skills in English and Danish
• Previous experience as Supervisor / Manager

Related Job Titles

• Quality Control Resume Example

Resume Examples

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• Top Hard & Soft Skills
• Action Verbs & Keywords
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Common Responsibilities Listed on Quality Control Resumes:

• Develop and Implement Quality Control Procedures : Design and establish procedures for maintaining high standards of quality, reliability, and safety in product manufacturing.
• Monitor Production Process : Regularly inspect and monitor the production process to ensure that all products meet the set quality standards.
• Conduct Product Testing : Perform routine tests on products to ensure they meet the required safety and quality standards.
• Analyze Quality Data : Collect and analyze quality data to identify areas for improvement in the quality system.
• Train Staff : Train production staff on quality control measures to improve product excellence.
• Manage Quality Issues : Identify and address potential quality issues before they escalate. This may involve troubleshooting, problem-solving, and implementing corrective actions.
• Supplier Evaluation : Evaluate suppliers' quality control process to ensure they meet the company's requirements.
• Audit Quality Control Systems : Conduct regular audits on the company's quality control systems to ensure they are effective and compliant with industry standards.
• Report on Quality Control Performance : Prepare and present reports on the performance of quality control systems to company management.
• Maintain Documentation : Keep accurate documentation and perform statistical analysis to improve the quality control process.
• Stay Updated on Industry Standards : Keep abreast of industry developments, as well as evolving trends and regulations in quality control.
• Collaborate with Other Departments : Work closely with other departments such as production and engineering to develop a unified approach to quality management.

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Quality Control Resume Example:

• Developed and implemented quality control procedures that resulted in a 20% reduction in product defects and a 15% increase in customer satisfaction ratings.
• Conducted thorough product testing and analysis, leading to a 30% improvement in product reliability and a 25% decrease in customer complaints.
• Trained production staff on quality control measures, resulting in a 40% decrease in production errors and a 20% increase in overall product excellence.
• Managed supplier evaluation process, resulting in a 25% increase in the number of qualified suppliers and a 20% reduction in defective materials.
• Conducted regular audits on quality control systems, leading to a 15% improvement in compliance with industry standards and a 10% decrease in non-conformance issues.
• Prepared and presented reports on quality control performance to company management, highlighting a 20% improvement in quality metrics and a 15% increase in cost savings.
• Monitored production process and implemented corrective actions, resulting in a 30% reduction in production downtime and a 25% increase in production efficiency.
• Analyzed quality data and identified areas for improvement, leading to a 20% decrease in product variability and a 15% improvement in process stability.
• Maintained accurate documentation and performed statistical analysis, contributing to a 20% reduction in quality control costs and a 15% increase in process capability.
• Quality control procedures development and implementation
• Product testing and analysis
• Staff training on quality control measures
• Supplier evaluation and management
• Quality control system auditing
• Quality control performance reporting
• Production process monitoring and corrective action implementation
• Quality data analysis
• Documentation and statistical analysis
• Compliance with industry standards
• Process improvement and stability
• Cost reduction strategies
• Knowledge of quality control software and tools
• Strong problem-solving skills
• Attention to detail
• Excellent communication and presentation skills
• Ability to work in a team
• Time management and multitasking abilities
• Knowledge of manufacturing and production processes
• Understanding of statistical quality control
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
• Knowledge of ISO 9001 and other relevant quality standards.

Top Skills & Keywords for Quality Control Resumes:

Hard skills.

• Statistical Process Control (SPC)
• Root Cause Analysis
• Six Sigma Methodology
• Quality Assurance (QA) Testing
• ISO 9001 Compliance
• Lean Manufacturing Principles
• Failure Mode and Effects Analysis (FMEA)
• Corrective and Preventive Actions (CAPA)
• GMP (Good Manufacturing Practices)
• Quality Management Systems (QMS)
• Documentation and Record Keeping
• Quality Auditing

Soft Skills

• Attention to Detail
• Analytical Thinking
• Problem Solving
• Critical Thinking
• Time Management
• Communication
• Collaboration
• Adaptability
• Decision Making
• Organization
• Quality Focus

Resume Action Verbs for Quality Controls:

• Implemented
• Troubleshot
• Recommended
• Standardized

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Resume FAQs for Quality Controls:

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• Improve your keyword usage to align your experience and skills with the position
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Related Resumes for Quality Controls:

Quality control, process engineer, operations analyst, production manager, logistics manager, supply chain manager, operations supervisor, operations manager.

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QA (Quality Assurance) Manager Resume Examples: Proven To Get You Hired In 2024

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• Quality Assurance Lead
• Quality Control Manager
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• Quality Manager

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QA (Quality Assurance) Manager Resume Template

Download in google doc, word or pdf for free. designed to pass resume screening software in 2022., qa (quality assurance) manager resume sample.

As a QA (Quality Assurance) Manager, you'll be responsible for ensuring the quality and reliability of software or product releases. This role requires strong communication, analytical skills and attention to detail. With the recent shift towards automation and continuous integration and delivery, the value of a skilled QA manager has become more critical in today's industries. When writing your resume, be sure to highlight your technical expertise, adaptability, and strategic approach to problem-solving, as these are key aspects that companies are looking for in a QA manager candidate. In the ever-evolving tech landscape, it's essential to keep up with new tools and methodologies. For QA managers, this means staying current with industry standards and best practices in areas like test automation, performance testing, and security. Your resume should demonstrate your ability to learn and adapt to new technologies and processes, as well as showcase your track record of successful QA projects and process improvements.

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Recruiter Insight: Why this resume works in 2022

Tips to help you write your qa (quality assurance) manager resume in 2024,    highlight relevant certifications.

As a QA manager, having certifications such as ISTQB, CSTE, or CSQA, can be a significant advantage to set you apart from other candidates. Include any relevant certifications in your resume to showcase your dedication to the field and your expertise in various quality assurance methodologies.

   Demonstrate leadership and teamwork skills

As a QA manager, you'll need to work closely with cross-functional teams and lead the quality assurance team towards success. Your resume should showcase your leadership and teamwork abilities, including examples of how you've managed and motivated teams to achieve their goals and drive process improvements.

A Quality Assurance manager is a high-level employee who has experience as a QA engineer and tester. Their job is to understand how to best employ QA techniques and teams across the entire system. In other words, they create the strategy for effective testing so that no product hits the market without being thoroughly vetted.

   Emphasizes educational achievement combined with work experience in QA.

If you’re an advanced degree holder, you’re doing yourself a disservice if you simply list it without fanfare. You certainly should include any awards received as well as their rarity, particularly if they’re in a technical field (e.g. QA). If possible, you should include work achievements that you were commended that show your leadership experience, which is critical to being a manager. It shows that you can handle balancing your priorities and still excel.

   Highlights adaptability in industry by citing different project management/workflow strategies.

As a manager, you’re expected to be flexible enough to adapt to different teams but experienced enough to have definite opinions about how to help that team succeed. This resume shows that the application worked in Agile, waterfall, and iterative methods of software development, which covers the essentials of how any software team would work in the industry.

Quality Assurance Lead Resume Sample

Quality control manager resume sample, software quality assurance manager resume sample, quality manager resume sample.

We spoke with hiring managers who recruit QA Managers at companies like Microsoft, Apple, and Google to understand what they look for in top resumes. Here are their best tips for showcasing your skills and experience to land a QA Manager job.

   Highlight your experience with different testing methodologies

Showcase your knowledge of various testing methodologies and tools used in the QA process. Provide specific examples of how you applied these methodologies to ensure high-quality products.

• Implemented test automation using Selenium and Python, reducing manual testing efforts by 40%
• Conducted thorough exploratory testing sessions, identifying 25+ critical bugs before product launch
• Utilized agile testing methodologies, collaborating with cross-functional teams to deliver high-quality software on time

   Demonstrate your leadership and team management skills

As a QA Manager, your ability to lead and manage a team is crucial. Highlight instances where you successfully led QA teams, mentored team members, and collaborated with other departments.

• Led a team of 12 QA engineers, implementing processes that improved team productivity by 30%
• Mentored junior QA team members, providing guidance and training that resulted in a 25% increase in bug detection rates
• Collaborated with development and product teams to align QA strategies with project goals, ensuring timely delivery of high-quality products

   Include metrics to quantify your impact

Use metrics and data to demonstrate the impact of your QA efforts on the overall success of projects and the company. This helps hiring managers understand the value you can bring to their organization.

• Managed a team of QA engineers
• Implemented test automation

Instead, quantify your achievements:

• Managed a team of 8 QA engineers, increasing test coverage by 35% and reducing bug leakage to production by 20%
• Implemented test automation for a project with 500+ test cases, saving 100+ hours of manual testing effort per release cycle

   Showcase your problem-solving skills with specific examples

Provide concrete examples of how you identified and solved complex quality issues, demonstrating your problem-solving abilities and attention to detail.

• Investigated a critical performance issue affecting 30% of users, identified the root cause, and collaborated with the development team to implement a fix, resulting in a 50% reduction in customer complaints
• Developed a comprehensive test plan for a complex e-commerce platform, covering 200+ test scenarios and ensuring a smooth user experience for over 100,000 daily users

   Tailor your resume to the specific job requirements

Customize your resume to highlight the skills and experiences that align with the job description. This shows hiring managers that you have carefully considered the position and how your qualifications match their needs.

Experienced QA Manager with a strong background in manual and automated testing.

Instead, tailor your summary to the specific job:

QA Manager with 8+ years of experience in the e-commerce industry, specializing in developing and implementing comprehensive test strategies for large-scale web applications. Proven track record of leading QA teams to deliver high-quality products on time and within budget.

   Highlight your experience with relevant tools and technologies

Include your proficiency with industry-standard tools and technologies used in QA, such as test management tools, bug tracking systems, and automation frameworks. This demonstrates your technical skills and ability to adapt to different environments.

• Proficient in test management tools such as JIRA, TestRail, and qTest
• Experienced in using bug tracking systems like Bugzilla and Mantis
• Skilled in automation frameworks such as Selenium, Appium, and Cypress

Writing Your QA (Quality Assurance) Manager Resume: Section By Section

  summary.

Your resume summary is a brief overview of your professional experience, skills, and qualifications. It's an optional section that can be helpful if you're a career changer, have a lot of experience, or want to provide context not already in your resume. However, avoid using an objective statement, as it's outdated and ineffective. Instead, focus on crafting a concise summary that highlights your most relevant skills and experiences for the QA Manager role.

When writing your summary, avoid repeating information that's already in other sections of your resume. Use this space to showcase your unique value proposition and the key skills that make you an excellent fit for the position. Remember to keep it brief, ideally no more than a paragraph, and tailor it to the specific QA Manager job you're targeting.

To learn how to write an effective resume summary for your QA (Quality Assurance) Manager resume, or figure out if you need one, please read QA (Quality Assurance) Manager Resume Summary Examples , or QA (Quality Assurance) Manager Resume Objective Examples .

1. Highlight your QA expertise and leadership skills

When crafting your QA Manager resume summary, focus on showcasing your expertise in quality assurance processes and your ability to lead teams. Mention specific QA methodologies, tools, or techniques you're proficient in, and how you've used them to improve product quality and customer satisfaction.

Here's an example of a strong QA Manager resume summary:

Results-driven QA Manager with 8+ years of experience leading quality assurance efforts for software products. Proficient in Agile methodologies, test automation, and continuous integration/continuous deployment (CI/CD) processes. Proven track record of implementing QA best practices, reducing defect rates by 35%, and improving time-to-market by 20%.

In contrast, here's an example of a weak summary:

Experienced QA Manager seeking a new opportunity. Skilled in testing, debugging, and problem-solving. Hardworking and detail-oriented team player.

The weak summary lacks specific details and relies on generic, overused phrases that don't effectively convey the candidate's value.

2. Quantify your impact and achievements

To make your QA Manager resume summary more impactful, include quantifiable achievements that demonstrate the value you've brought to previous roles. Use specific metrics, percentages, or numbers to showcase your success in improving product quality, reducing defects, or optimizing QA processes.

Consider the following examples:

• Implemented automated testing framework, reducing manual testing efforts by 60% and increasing test coverage from 70% to 95%
• Led a team of 12 QA engineers, ensuring the successful launch of 5 major software releases with zero critical defects
• Collaborated with cross-functional teams to optimize QA processes, resulting in a 25% reduction in overall testing cycle time

By quantifying your achievements, you provide concrete evidence of your ability to drive results and make a positive impact as a QA Manager. This helps you stand out from other candidates and demonstrates your value to potential employers.

In contrast, avoid using vague or generic statements that don't provide any real insight into your capabilities, such as:

• Experienced in leading QA teams
• Skilled in testing and debugging
• Proven track record of success

  Experience

The work experience section is the heart of your resume as a QA manager. It's where you'll showcase your key career highlights and accomplishments to impress hiring managers. Here are some tips to make your work history section stand out.

1. Highlight quality assurance metrics

Metrics are the language of achievement on your resume. They help recruiters understand the scope and impact of your work. When describing your QA manager roles, include specific metrics like:

• Achieved 99% customer satisfaction rating by implementing new QA processes
• Reduced defect rate by 30% and improved on-time delivery by 20%
• Led team of 10 QA analysts to complete 500+ test cases per release

If you don't have access to exact metrics, use numbers to provide a sense of scale, like "Managed team of 5 QA engineers" or "Oversaw testing for software with 10K+ daily users".

Not sure if your resume highlights the right metrics? Try our Score My Resume tool for instant feedback on 30+ key criteria hiring managers look for, including metrics and results.

2. Use strong QA action verbs

When describing your QA manager experience, choose powerful action verbs that showcase your leadership and technical skills. Compare the following:

• Responsible for creating and executing test plans

Instead, use a strong action verb to start the bullet point:

• Spearheaded creation and execution of comprehensive test plans

Other great QA verbs include: orchestrated, optimized, championed, engineered, overhauled, pioneered, and streamlined.

Avoid starting bullet points with "Responsible for" as it sounds passive and vague. Use distinct action verbs for each bullet point to keep your writing engaging.

3. Showcase relevant QA tools and technologies

Modern QA managers rely on a variety of tools to do their jobs effectively. Mention key tools you've used to show your technical expertise. For example:

Leveraged Selenium, Junit, and Appium to automate regression test suite, reducing testing time by 40%

Other tools and technologies to highlight:

• Test management tools like qTest, Zephyr, TestRail
• Defect tracking tools like JIRA, Bugzilla, Mantis
• Automation frameworks like Cucumber, Robot Framework
• Performance testing tools like LoadRunner, JMeter

Tailor the tools you mention to the job you're applying for. Use our Targeted Resume tool to scan a job description and see which skills and keywords your resume should include.

4. Demonstrate leadership and collaboration

QA managers often work cross-functionally with developers, product managers, and other stakeholders. Use your work experience to highlight your leadership and collaboration skills.

Instead of just listing responsibilities like:

• Attended daily stand-up meetings
• Worked with developers to resolve bugs

Provide specific examples of how you led and collaborated with others:

• Collaborated with product team to define acceptance criteria and testing strategy for new features
• Partnered with development team to triage and resolve critical production defects

If you've mentored or trained other QA analysts, be sure to mention that too. Showing that you can lead and develop others is a valuable skill for QA managers.

  Education

The education section of your QA manager resume shows hiring managers that you have the knowledge needed for the role. It also gives them a sense of your career trajectory. Here are some tips for writing an effective education section:

1. Put education at the top if you're a recent grad

If you graduated within the past few years, place your education section above your work experience. This is because your coursework and degree are likely your strongest qualifications at this stage in your career.

Include relevant coursework, projects, or achievements to show your QA knowledge:

• Bachelor of Science in Computer Science, XYZ University, 2020
• Relevant Coursework: Software Testing, Quality Assurance, Agile Development
• Capstone Project: Developed and executed test plans for a mobile app, resulting in a 20% reduction in bugs

2. Keep education concise for mid to senior-level roles

For QA managers with several years of experience, the education section should be brief. Hiring managers will be more interested in your professional accomplishments.

A bad example would be:

• Bachelor of Science in Computer Science, XYZ University, 1995-1999
• Relevant Coursework: Intro to Programming, Data Structures, Algorithms, Software Engineering, Database Systems

Instead, keep it concise:

• B.S. Computer Science, XYZ University

3. Include relevant certifications

Certifications demonstrate your expertise in QA methodologies and tools. If you have any, include them in your education section or create a separate "Certifications" section.

Some relevant certifications for QA managers include:

• Certified Software Quality Analyst (CSQA)
• Certified Manager of Software Testing (CMST)
• ISTQB Certified Tester
• Certified Scrum Master (CSM)

Education B.S. Computer Science, XYZ University Certifications Certified Software Quality Analyst (CSQA), 2018 Certified Scrum Master (CSM), 2020

  Skills

Your skills section is one of the most important parts of your resume as a QA manager. It's where you highlight your technical abilities, tools you're proficient in, and industry knowledge. Hiring managers and recruiters scan this section to quickly assess if you have the right skills for the job.

Here are some key tips to keep in mind when writing your skills section:

1. Identify relevant QA skills

Before you start writing your skills section, carefully review the job description and identify the key skills required for the role. These may include:

• Testing methodologies : Agile, Waterfall, TDD, BDD
• Testing tools : Selenium, Jira, TestRail, Postman
• Programming languages : Java, Python, JavaScript
• Automation frameworks : Cucumber, JUnit, TestNG

By aligning your skills section with the job requirements, you demonstrate to the employer that you have the right capabilities for the position. Avoid listing generic or irrelevant skills like Microsoft Office that don't relate directly to QA.

2. Organize skills into categories

Rather than listing your QA skills in a single list, consider grouping them into categories. This makes your skills section easier to read and highlights your expertise in different areas. For example:

Testing Methodologies : Agile, Scrum, Waterfall, TDD, BDD Automation Tools : Selenium WebDriver, Appium, Postman API Testing, JMeter Programming Languages : Java, Python, JavaScript, SQL Defect Tracking : Jira, Bugzilla, HP Quality Center

Avoid a disorganized or overly long list of skills:

Java, Jira, Scrum, Python, Bugzilla, Agile, JavaScript, TDD, Waterfall, Selenium, SQL, Postman, HP Quality Center, Appium, JMeter, Microsoft Office, Leadership, Time Management

3. Use proficiency levels strategically

For skills where you have varying levels of expertise, consider using proficiency levels to indicate your comfort with each one. This gives employers a more nuanced view of your capabilities. For example:

Selenium WebDriver (Advanced) Java (Intermediate) Postman API Testing (Beginner)

However, be judicious about using proficiency levels. Only include them for skills where it genuinely makes sense to indicate your level. And be honest in your self-assessment. Claiming "expert" level in a skill you only have basic knowledge of is misleading.

4. Tailor skills for applicant tracking systems

Many companies use applicant tracking systems (ATS) to automatically screen resumes based on keywords. To ensure your resume makes it past these filters, incorporate exact keywords and phrases from the job description in your skills section where relevant.

For example, if the job description lists "Selenium WebDriver" as a required skill, use that exact phrase rather than just "Selenium." The ATS may be scanning for that specific keyword combination.

However, only include skills you actually possess. Keyword stuffing your resume with skills you don't have will backfire if you can't back them up in an interview.

Skills For QA (Quality Assurance) Manager Resumes

Here are examples of popular skills from QA (Quality Assurance) Manager job descriptions that you can include on your resume.

Skills Word Cloud For QA (Quality Assurance) Manager Resumes

This word cloud highlights the important keywords that appear on QA (Quality Assurance) Manager job descriptions and resumes. The bigger the word, the more frequently it appears on job postings, and the more likely you should include it in your resume.

How to use these skills?

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