senior desktop support technician resume

Senior Desktop Support Technician Resume Examples & Samples. 7-10 years of Desktop Support experience Desktop/Network Analyst Support MS Server 2003-2008 , Windows 7/XP Exchange 2007-2013 SCCM / Imaging / Remote Support Install new software drivers and patches, troubleshoot applications

Desktop Support Technician. 2015-2018. Senior desktop support tech in a fast-paced call center. Supported 300+ user stations in a Windows 2012 environment. Refreshed/replaced hardware for 300+ devices. Resolved trouble tickets 35% faster than other desktop support technicians. Identified a widespread issue that saved 50,000 hours productivity ...

Senior Desktop Support Technician, 10/2013 - Current. Connection - Milwaukee, WI. Successfully trained over 200 employees to use new software programs and operating system. Researched and composed instructional directives. Network Support: Acted as first point of contact for all major technical issues, including power outages, system failures ...

Connection - Senior Desktop Support Technician. New York, NY 05/2019 - Current. Identified negative hardware performance trends and common issues afflicting systems, reporting findings for remediation. Enhanced helpdesk ticketing system, resulting in 60% reduction in support call turnaround time. Authored detailed documentation on service call ...

Senior Desktop Support Technician. 10/2015 - PRESENT. Houston, TX. Provides helpdesk and user support by setting up new user accounts and applying appropriate permissions, troubleshooting and resolving user issues, providing support and technical assistance for helpdesk systems, creating and distributing helpdesk tickets, and training end users ...

09/2020 to 04/2021. Senior Desktop Support Technician Connection - Candler, NC. Administered level two support to over two thousand endpoints across nearly one hundred companies. Efficiently and quickly resolved large volumes of day-to-day issues from customers over the phone. Tactfully mediated issues with malcontent customers and worked ...

Try to make your name stand out by using bold, large text so that employers can easily refer to your application materials when filing through a group. 3. Write a professional summary. After you've completed your contact header, create a section on your resume where you can include your professional summary.

A Senior Desktop Support Engineer's resume should highlight their ability to develop and implement effective troubleshooting processes and proactive maintenance strategies, as demonstrated by significant improvements in resolution times, system performance, and end-user satisfaction. ... Desktop Support technician with a focus on delivering ...

How to write a Desktop Support Resume. Writing an impeccable tech support resume demands that you follow the stages we have mentioned below: Stage 1: Master Desktop Support Resume. Stage 2: First Draft of Desktop Support Resume. Stage 2: Final Draft of Desktop Support Resume.

Senior Support Technician resume examples for 2024. Senior support technicians must have excellent customer service skills and be able to troubleshoot technical issues quickly and efficiently. They should be proficient in using tools like remote desktop and support software, and be able to handle phone calls and other forms of communication.

Example #2. Desktop Support Specialist, GHI Technologies, Detroit, MI. 2020 to Present. Focus on creating, updating, and removing user accounts for a large-scale operation. Boosted information security by formalizing and standardizing various data backup procedures. 3. Add desktop support education and certifications.

Here's an example of a desktop support technician's resume objective that includes a year of experience and knowledge of working with computers: You can still write a great desktop support resume with minimal experience. 3. Describe your desktop support experience with bold action verbs.

A Senior Support Technician is an IT professional who renders assistance and supports the computer uses with their technical issues. The job description includes resolving technical problems, answering to user's questions, and maintaining the company's network, computer equipment, and software. Other core duties are seen on the Senior ...

For example: Experienced desktop support technician with 5+ years of experience troubleshooting and resolving hardware, software, and network issues for Windows and macOS systems. Skilled in remote desktop support, system imaging, and user training. Avoid generic or irrelevant statements like:

Senior Desktop Support Technician Resume. Summary : 10 years of experience as a Desktop Support Technician. Seeking to obtain a position as a full-time desktop support technician where my knowledge and experience in desktop support, Information technology, and data communication will be utilized to enhance the organization's goals. ...

Desktop Support Technician I. 3/1/2006 - 7/1/2009. Company Name. City, State. Responded to requests for technical assistance in person via phone and remotely for the following technologies: Windows and Mac OS based end points (Laptops Desktops & Thin Clients) Tablets & Smartphones (IOS & Android) and Microsoft Office.

Business Analyst RESUME Business Analyst CV. Business Analyst RESUME Business Analyst CV. Employee Forms. [email protected] (800) 693-8939. Home; Client Services. ... Responsible for configuration and support of SAP HR upgrade (from v4.6 to ECC 6.0) project including new payroll implementation. The project was implemented in nine CIS ...

The campaign launched for this purpose - which may truly be termed a brain-washing campaign - was on a colossal scale. Its highlights were the three great Moscow trials in August 1936, January 1937 and March 1938, when almost the entire Bolshevik "old guard" was found guilty of organising the murder of Kirov, of wrecking, sabotage ...

Reliable Telecomunications Access For All! Since 1985, the Lifeline program has provided a discount on phone service for qualifying low-income consumers to ensure that all Americans have the opportunities and security that phone service brings, including being able to connect to jobs, family and emergency services.

Senior Desktop Support Technician, 05/2019 - Current Gaf Buildings Materials Corp. Of America - New York, NY, . Authored detailed documentation on service call resolutions, providing valuable data on both personnel performance and effective remediation techniques.

Senior Desktop Support Technician Dril-Quip - Great Neck, NY. Provide IT/ Desktop support exclusively to aJessica of Texas Global staff. Coordinate long term projects, including OFFICE 2019 upgrade, Java upgrade for MY IO, and transition from WIN 7 to WIN 10. Provide support with JAMF, BOMGAR, Remote Desktop User and MS Remote Assist.

Galina Vishnevskaya Opera Center. The Opera Center has become one of the best theatrical venues in Moscow. It was founded in 2002 by great diva Galina Vishnevskaya. Nowadays its artistic director is Olga Rostropovich, daughter of Galina Vishnevskaya and her husband Mstislav Rostropovich, great cellist and conductor.