book cpc case study test

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• Driving and transport
• HGV, bus and coach drivers

Become a qualified heavy goods vehicle (HGV) or bus driver

Driver cpc part 2 test: case studies.

You can book the part 2 case studies test of the Driver Certificate of Professional Competence ( CPC ) as soon as you’ve got your provisional licence. You do not need to have passed the Driver CPC part 1 theory test.

If you’re requalifying as a heavy goods vehicle ( HGV ) or bus driver by taking parts 2 and 4 of the test, you cannot book your test online. You have to book by phone instead.

Driver and Vehicle Standards Agency customer services Telephone: 0300 200 1122 (choose option 01) Monday to Friday, 8am to 4pm Find out about call charges

What to take to your test

You must bring one of the following:

• a Great Britain photocard driving licence
• a Northern Ireland photocard driving licence and paper counterpart
• an EU photocard driving licence (and paper counterpart, if you have one)

If you do not have a photocard driving licence, bring your paper licence and a valid passport.

Your test will be cancelled and you’ll lose your fee if you do not bring the right documents.

Revision and practice

You can use books or software to revise for the test and take practice tests.

You can buy:

• Driver CPC : the Official DVSA Guide for Professional Goods Vehicle Drivers online if you’re learning to drive a lorry
• The Official DVSA Guide to Driving Buses and Coaches book if you’re learning to drive a bus or coach

How the test works

The test is made up of 7 case studies you work through on a computer. The case studies are short stories based on situations that you’re likely to come across in your working life.

You’ll be asked between 6 and 8 multiple-choice questions on each case study.

The test lasts for 1 hour and 15 minutes, and the pass mark is 40 out of 50.

Your test result

You’ll get a letter with the results at the test centre.

You need the test pass reference number when you book your Driver CPC part 4 practical demonstration test.

The pass letter is valid for 2 years.

You need to pass the Driver CPC part 4 practical demonstration test within 2 years, otherwise you’ll have to pass the part 2 case studies test again.

If you fail the test

You’ll get a result letter with feedback telling you why you’ve failed.

You can book another case studies test straight away, but you cannot take it for another 3 clear working days.

Cancelled tests

You can apply for a refund of out-of-pocket expenses if DVSA cancels your test at short notice.

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Understand and book your official RSA Theory Test

CPC - Driver Certificate of Professional Competence

You are here: Home » Book your Theory Test » CPC – Driver Certificate of Professional Competence

About the Driver CPC Theory Test

In order to professionally drive a Bus and/or a Truck you will need* to have a passed a Category D Bus and/or Category C Truck Driver Theory Test and the Driver CPC Case Study Test detailed below, before you can apply to the RSA for your Driver CPC Practical Test.

The Bus Module Test (BMT) or Truck Module Test (TMT) will supplement the full Category C or D Theory Test already obtained by the driver. To book please contact us .

*If you hold a full Driver Licence issued before 10th September 2008 for Category D (Bus) and before 10th September 2009 for Category C (Truck) you have ‘Acquired Rights’ and are automatically entitled to a Driver CPC certification. See RSA CPC Unit for more details.

Driver CPC Theory Test – Step 1

The Driver CPC – Step 1 is covered by the Category D Bus and/or Category C Truck Driver Theory Test. For further information and instructions on how to book these tests, please visit our Driver Theory Test section.

Driver CPC Case Study – Step 2

The Driver CPC – Step 2 is the final stage before your Category D Bus and/or Category C Truck Practical Test. Step 2 of the Driver CPC consists of 3 Case Studies relating to the vehicle category in which you wish to obtain a Driver Certificate of Professional Competence.

Three Simple Steps to Book your CPC Theory Test

• You can purchase online learning portal subscriptions, books and CD-ROMs at the Official Driver Theory Test Store .
• You can also purchase the official Learning App on the App Store (iOS devices) or on Google Play (Android) .

Please be advised that it is your responsibility to book the correct Theory Test category as this cannot be changed at the Test Centre.

Test Centre Locations

There are over forty Driver Theory Test locations throughout the Republic of Ireland. You can choose a Test Centre that is most convenient to you.

Please note that available appointment times may vary between Test Centres – you will be able to select your Test Centre and view its current appointment times at the online booking service.

See a full list of test centre locations and addresses:   DTT Test Centre Location Map  (PDF, 3mb).

Please note failure to bring correct identification will result in you not being able to test and you will lose your test fee. We ask that you please arrive 30 minutes ahead of your test time to allow for your check-in process.

We will only accept one of the following forms of identity (hard copy only – photocopy/pictures of ID are not acceptable):

• Public Services Card (with photograph)
• Passports (valid for international use only or up to maximum 12 months expired)
• Irish Passport Cards (valid for international use, not expired and in good condition)
• National Identity Card from EU/EEA Member States or Switzerland
• Irish Category B (Car) or Category A (Motorcycle) Learner Permit or Full Driving Licence (valid and in good condition – please use this official NDLS page to check the validity of your Licence or Learner Permit)
• Irish Travel Document (for more information see the Citizens Information website )
• Current Ukraine driving licence

Test Category CPC Bus or Truck Case Study exam

In addition to the identification requirement detailed above Test Category Bus (D) & Truck (C) Candidates must also bring with them:

• A full current Category B Irish Driving Licence (or one from an EU/EEA member state or Switzerland or Ukraine)
• A current Category C or D Irish Learner Permit (if applicable)
• A full current Category C or D Irish Driving Licence (or one from an EU/EEA member state or Switzerland or Ukraine)(if applicable)
• Ensure you follow the instructions clearly when entering your details during the booking process.
• You must ensure you use your full name as displayed on your Identification when making your booking.
• Spelling of the name on the identification with which you book your test must match the spelling of your name on the Identification exactly that you will present at the test centre.
• All candidates must present their Identification with some test categories requiring additional ID, please see Step 3: Check ID Requirements
• Should you require Assistance or language facility options please refer to our Test Day Assistance/Support section.
• Please Note: Candidates must schedule their exam using an Irish address. Candidates who have scheduled their exam using an address outside of the Republic of Ireland will not be allowed to test and will lose their fee. (To apply for an Irish Learner Permit or Driver Licence candidates must provide proof of an address in the Republic of Ireland)

Once you have carefully read through the steps required to schedule your Driver Theory Test, you may proceed to complete your booking in real time and receive immediate on-screen and email/letter confirmation.

Residency entitlement requirement to apply for a learner permit or driving licence:

You must be able to prove that you are a national of the European Union, European Economic Area or Switzerland or have leave to remain in Ireland to be eligible to apply for a learner permit or driving licence.

Please read the full list of documents which can be accepted as evidence of residency entitlement to apply for a learner permit or driving licence.

What are the costs?

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CPC Case Study Practice Test

Mock theory test.

There are 12 multiple choice questions in this free CPC case study practice mock test. Read this carefully and ensure you fully understand the scenario before starting the test. You need to score at least 9 out of 11 to pass this test.

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Once you have a provisional licence you can book the CPC part 2 case studies test. It does not matter if you have yet to pass the Driver CPC part 1 theory test.

Licence for Driver CPC Case Study Test

After you book CPC module 2 (case studies test) you will need to take one of these driver licences with you:

• Great Britain photocard driving licence.
• Northern Ireland photocard driving licence and paper counterpart.
• EU photocard driving licence (and paper counterpart if you have it).

Note : You may not have a photocard driving licence. In this case, take your paper driver’s licence and a valid passport. Failing to have the right documents means they will cancel your test and you will lose the fee.

How CPC Part 2 Test Works

Seven different short story case studies make up part two of the test. They are based on real situations that you may come across while driving Lorries or buses for a living . But, you will work through each of the scenarios on a computer.

Note : You need to answer between 6 and 8 multiple-choice questions for each case CPC case study test. The CPC part 2 test will last for 1 hour and 15 minutes. The CPC module 2 pass mark is 40 out of 50 (at least 80%).

Driver CPC Part 2 Case Studies Test Result

You will receive a letter at the test centre with the results. It will show the grade for the particular part of the case studies test that you took.

There will be a test pass reference number written on the letter. You need the number to book the Driver CPC part 4 practical demonstration test. The pass letter and reference number is valid for two (2) years.

Note : It is important to pass the Driver CPC part 4 practical demonstration test within the two year period. Failing to do so means you would need to pass the part 2 case studies test again.

What happens if You Fail the CPC Case Studies Tests?

Several things will happen if you fail the CPC case study test. A result letter provides feedback informing why you failed. You can go ahead and book another case studies test straight away. But, you must wait at least three (3) clear working days before you can resit the tests.

DVSA Cancelled Tests

It is uncommon but the Driver and Vehicle Standards Agency may cancel the test at short notice. In this case, you can apply for a refund to cover your out-of-pocket expenses.

ALSO IN THIS SECTION

Becoming a Lorry Driver : Bus and Lorry driver qualifications and licence procedures overview section. Driver CPC Exemptions : Check some situations when the full Driver CPC qualification is not required. Driver CPC Part 1 Test Theory : The process for booking part 1 test theory and how the exam works. Driver CPC Part 3 Driving Ability : The process of booking part 3 test driving abilities and how it works. CPC Module 4 Practical Test : Find out how to book CPC part 4 test on vehicle safety demonstration. After Qualification : The process of getting a Driver CPC card and how to replace a lost or stolen one.

PCV CPC Module 2 Case Studies

Grace, a driver of a city transit bus in the UK, regularly transports a diverse group of passengers. She has received basic first aid training and is familiar with the first aid kit on her bus. Grace knows the importance of quickly and safely responding to medical emergencies, such as falls, sudden illnesses, or injuries among passengers. She is prepared to assess danger, provide first aid using the ‘DR ABC’ approach, and handle specific situations like shock, burns, and electric shock, maintaining passenger safety until professional medical help arrives.

PCV CPC Case Study 171

There are 7 multiple choice questions in this PCV CPC case study. Read this carefully and ensure you fully understand the scenario before starting the test. You need to score 6 out of 7 to pass.

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PCV CPC Case Studies

CPC for new professional lorry, bus and coach drivers

If you want to drive professionally you need an initial Driver Certificate of Professional Competence (CPC) qualification. You’ll get a Driver Qualification Card (DQC) when you qualify. You must keep this with you when you’re driving professionally.

The Driver CPC initial qualification

The Driver CPC initial qualification has four parts:

• part one - theory test (this includes two separate tests - multiple choice and hazard perception)
• part two - case study test
• part three - driving ability test
• part four - practical demonstration test

You must pass all four parts to get your Driver CPC.

Book the theory test and case study test

You can book parts one and two online. When you book using this service, you only pay the cost of the test – there’s no extra booking fee.

• Book, change, or cancel your theory test appointment

Book the driving ability test and practical demonstration test

You can also book parts three and four online. You can book online at the link below.

• Book your practical driving test online

Order you take the tests in

You can take part one and part two in any order. You can also take part three and part four in any order. However, you must pass part one before you can take part three and pass part two before you can take part four.

Taking part one

Part one - you can take the multiple-choice and hazard perception tests in any order, on the same day or on two separate days. Remember, if you are taking both tests on the same day, make sure you leave some time between the two tests.

Receiving your DQC

A DQC will be issued automatically once you have passed the initial qualification. It will be sent to the address on your driving licence, so make sure that your details are up-to-date.

If the address is wrong and you are unable to get the DQC from the address on your licence, you will have to complete a DQC1 application form and apply for a duplicate licence at a cost of £25.

• Keeping your driving licence up-to-date
• Driver Qualification Card and Driver CPC

Driver CPC periodic training

You must do 35 hours of periodic training every five years to keep your Driver CPC.

You should not unnecessarily repeat the same periodic training module within a five-year rolling period. A range of different subjects should be covered over the driver’s 35 hours of periodic training. If unnecessary repetition of periodic training occurs, action may be taken against the driver and trainer.

When you don’t need Driver CPC

There are exceptions from the Driver CPC qualification if you drive certain vehicles. You can move in and out of an exemption, depending on the circumstances in which they are driving.

• Exemptions and Driver CPC fees

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Call 0800 587 0912 Email  [email protected]

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Call 0800 587 2750  Email  [email protected]

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Call 0800 587 1377

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Contact your local Jobs & Benefits office

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If your query is about another benefit, select ‘Other’ from the drop-down menu above.

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If your query is about another topic, select ‘Other’ from the drop-down menu above.

For queries about your identity check, email [email protected] and for queries about your certificate, email [email protected] .

For queries or advice about criminal record checks, email [email protected]

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For queries or advice about employment rights, contact the Labour Relations Agency .

For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email  [email protected]

For queries about the High Street Spend Local Scheme,  email  [email protected] .

For queries about:

• Car tax, vehicle registration and SORN contact the Driver and Vehicle Licensing Agency (DVLA), Swansea  
• Driver licensing and tests, MOT and vehicle testing contact the Driver & Vehicle Agency (DVA), Northern Ireland

For queries about your identity check, email [email protected] .

For queries or advice about passports, contact  HM Passport Office .

For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email  [email protected]

For queries or advice about pensions, contact the  Northern Ireland Pension Centre .

If you wish to report a problem with a road or street you can do so online in this section .

If you wish to check on a problem or fault you have already reported, contact DfI Roads .

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The Complete LGV & PCV Driver CPC Case Study Test PC DVD-ROM

The Complete LGV & PCV Theory & Hazard Perception Tests PC DVD-ROM

The Official DVSA Guide to Driving Buses and Coaches (PCV) Book

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CPC Exam Past Papers

Preparing to sit your CPC exams? We have collated a wealth of case study papers from OCR & SEGA. You can download these papers to help your studies.

If you want to pass your CPC exams first time, you need to enrol on one of our highly successful CPC courses. Click below for more information.

Transport Manager CPC Case Study exam

Are you studying the Transport Manager CPC? Looking to practice the case study exam? You can download the last five years’ OCR CPC past papers and all SEG past papers. Each case study contains the case study scenario, the question paper, and the associated examiner’s report.

These past exam papers will help you prepare to sit your CPC exams. You should replicate the exam setting as much as possible when attempting these papers.

Remember, you can use your course material for reference! The examiner’s report will provide insight into the pitfalls and common mistakes made on the papers, as well as dissecting the questions, helping you hone your knowledge ready for the CPC case study exam.

If you are studying towards the CPC exams, you can learn more about our range of Transport Manager CPC courses.

You can download the case study, question papers and examiner’s report for all OCR CPC past papers dating back to 2017.

Remember that figures and rules may have changed since these papers were released. These papers are still a great resource for practising costings and scheduling questions.

Those currently studying with us remember the e-learning postal contains many more practice papers and exercises, and your tutor is there to review each submission you make. Click here if you are looking for CPC multi-choice practice papers.

For more information on our tutor-supported CPC home learning package, click here. If you would like more information on the portal or would like a trial session to see how it would benefit you, call 01530 834 554.

OCR CPC past papers for Road Haulage

OCR 2017 HGV Exams

March case study

March question paper

March exam report

June case study

June question paper

June exam report

Sept case study

Sept question paper

Sept exam report

Dec case study

Dec question paper

Dec exam report

OCR 2018 HGV Exams

OCR 2019 HGV Exams

OCR 2020 HGV Exams

OCR 2021 HGV Exams

OCR CPC past papers for Passenger Transport

OCR PSV 2017 exams

OCR PSV 2018 exams

OCR PSV 2019 exams

OCR PSV 2020 exams

OCR PSV 2021 exams

SEG CPC Past Papers

The Skills and Education Group started offering CPC exams from June 2021. We have made all SEG past papers available for you to download, along with the examiners’ reports to give you an insight into how well the papers were answered and the pitfalls of that particular exam. You are allowed 2 hours 15 minutes to complete each paper. You can use any notes you have to answer the questions. If you plan to sit your CPC exam, you might benefit from our two day exam preparation session. We hold CPC exam prep sessions before each exam. Click here for our CPC exam preparation sessions .

SEG CPC past papers for Road Haulage

SEG 2021 HGV Exams

June case study and question paper

June examiners report

Sept case study & question paper

Sept examiners report

Dec case study and question paper

Dec examiners report

SEG 2022 HGV Exams

June 2022 - Case Study

June 2022 - Question Paper

June 2022 - Examiner report

September 2022 - Case Study

September 2022 - Question Paper

September 2022 - Examiner Report

SEG 2023 HGV Exams

March Question Paper

March Case Study

March Examiners Report

June Question Paper

June Case Study

June Examiner Report

SEG CPC past papers for Passenger Transport

SEG 2021 PSV Exams

September case study

September examiners report

December case study

December examiner report

SEG 2022 PSV Exams

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• Multiple-Choice Test
• Hazard Perception
• Practice Case Studies
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Free Practice Case Study

Trevor and John are multi-manning a vehicle from the UK to France. They work for TSD Haulage who have been contracted to deliver car exhausts to a manufacturing plant. They are driving a curtain-sided lorry with a gross vehicle weight of 18 tonnes and carrying a 10 tonne load.

This is John’s first trip abroad and he will take the opportunity to learn the ropes from Trevor who has been driving on the continent for over 20 years. Trevor will prepare the vehicle and complete the CMR consignment note before collecting John from his home which is on the way to the ferry port.

Both drivers have just returned from a four-day rest and are keen to get the job done as quickly as possible.

Today is Monday and Trevor will drive the first part of the journey to the ferry port. They will stop for their daily rest at 21:00 in France.

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1 . Question

To qualify for multi-manning, John must be collected within:

• One hour of the start of the shift
• 50 km of the vehicle operating centre
• 25 km of the vehicle operating centre
• 45 minutes of the start of the shift

2 . Question

Trevor has completed 4 hours and 30 minutes of driving and must now take a  minimum break of 45 minutes.

John will take over as the driver

(mark two answers)

• The vehicle must stop for Trevor's 45 minute break to be considered legal
• Trevor may take the 45-minute break whilst the vehicle is still moving
• Trevor and John must take a 45-minute break at the same time
• Trevor can use the time to do paperwork whilst John is driving
• Trevor must place his tachograph card in slot 2
• Trevor can give John directions and driving advice whilst on his break

3 . Question

The daily individual driving limit today for John and Trevor is

• Ten hours for John and ten hours for Trevor
• Nine hours for John and nine hours for Trevor
• Thirteen hours for both drivers
• Twenty one hours for both drivers

4 . Question

What is the total maximum duty time for John & Trevor?

5 . Question

When multi-manning, the maximum period within which all duty time and daily rest must be completed is:

6 . Question

To carry out this delivery, which type of operators licence should TSD Haulage hold?

• Standard International licence
• Restricted International licence
• European operators licence
• TIR operators licence

7 . Question

The wheelbase of the vehicle is 5 metres and the centre of the load is 2 metres from the rear axle.

What is the load on the front axle?

8 . Question

What colour copy of the CMR consignment note must travel with the vehicle?

• White with a black border

CPC Case Study Free Mock Test

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There are 6 questions in this CPC case study free mock test. Read the scenario carefully and ensure you understand it fully. You need to score at least 5 out of 6 to pass.

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PCV CPC Module 2 Case Studies

Practice Module 2 Case Studies & Learning Material for the PCV (Bus) driver CPC.

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Case Studies

Practice Case Studies tests – with full explanations

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DVSA Topics

Our comprehensive learning material covers every DVSA topic area. Making you well prepared for the test.

Practice case studies

60 Practice tests with full explanations will reinforce your module 2 CPC knowledge

Higher Pass Rate

Our first time pass rate is 89.4% compared to a national average of 52.2%

What to expect in the CPC Module 2 test?

The module 2 CPC test lasts 90 minutes and is made up of between 6 and 8 case studies. Prior to the test commencing, you will have 15 minutes to practice and understand how the test works. This means that you will have a maximum of 75 minutes to answer the questions on the test. The test will be carried out in a DVSA theory test centre on a desktop computer.

You need to score a minimum of 40 out of 50 to pass the test (80%) and you’ll be notified of your score when you’ve completed the test.

What You’ll Learn

All the DVSA topics are covered in-depth with our blended learning. By working your way through the study material, completing practice case studies and reviewing detailed explanations of your answers you will increase your chances of passing the PCV (bus) module 2 case studies test first time .

• Optimising Fuel Consumption
• The Ability to Ensure Passenger Comfort and Safety
• Vehicle Loading Safety Rules
• Adopting Behaviour To Enhance Your Company’s Image
• The Social Environment Of Road Transport
• The Regulations Governing Carriage of Passengers
• Economical Environment for Carriage of Passengers
• The Risks of the Road and Accidents at Work
• Preventing Criminality and Trafficking
• The Importance of Physical and Mental Ability
• The Ability To Assess Emergency Situations

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