Dropbox transforms teamwork with new products and business plans
By Dropbox Team
Published on January 30, 2017
- Dropbox introduces Smart Sync—the industry’s first cross-platform, on-demand cloud storage solution
- Dropbox Paper, a flexible workspace for teams, officially launches in 21 languages worldwide
- All new Dropbox web interface brings modern collaboration to files
- Three new business packages allow companies to tailor Dropbox to their needs
Dropbox today launched a series of new products and business solutions that will transform the future of teamwork. Companies are increasingly organizing themselves around teams, and Dropbox is building the tools they need to be creative and productive. Today’s launches include Smart Sync (formerly Project Infinite), Dropbox Paper, a redesigned Dropbox web interface with improved collaboration features, and new Dropbox Business packages.
“We’re redesigning Dropbox to be fundamentally designed for teams,” said Drew Houston, co-founder and CEO of Dropbox. “We’re reinventing sync, bringing a modern collaboration experience to all your files, and launching Paper, a new way to work together that goes beyond the document. And we’re building this all on top of a strong business foundation—we’ve reached $1 billion in revenue run rate faster than any other SaaS company in history.”
According to IDC, Dropbox is among only five SaaS companies in history to cross $1 billion in revenue run rate. “With Dropbox’s announcement that their subscription business has surpassed $1 billion in revenue run rate, they have become the fastest software-as-a-service (SaaS) company to reach this milestone to date,” said IDC analyst Robert Mahowald, Group Vice President, Applications and Cloud. "No SaaS company to date has been able to cross that threshold faster than Dropbox.”
Bring your file server to the cloud with Smart Sync
Smart Sync is a Dropbox feature that makes all the content in a user’s Dropbox account seamlessly accessible from their desktop file system — and the content takes up virtually no local disk space until it’s needed. Smart Sync works across Windows and Mac computers, and is fully backwards compatible to Windows 7 and Mac OS X 10.9. This is the industry’s first cross-platform, on-demand cloud storage solution.
Smart Sync works on all files and folders in a Dropbox Business account. Paired with the recently released Dropbox team folders , Dropbox becomes a centrally manageable, secure hub for teams to work together on all their files. These solutions make teamwork easy and transparent by default. Team members gain full visibility and unprecedented access to their entire Dropbox right from their desktop file system, no matter how large. Smart Sync is available to Dropbox Business teams in early access starting today. For more information, visit dropbox.com/business/smartsync .
Move beyond the document with Paper
Dropbox Paper is a flexible workspace that brings people and ideas together. Users in more than 200 countries and territories created millions of Paper documents while the product was in beta. Starting today, Dropbox Paper is generally available in 21 languages around the world. Paper users will now also be able to add due dates and assign owners to tasks, providing teams with even greater project management capabilities within Paper. The company also provided an early preview of projects, a shared space in Paper where teams can organize content, which will be rolling out to select teams starting today.
Other recently released features include:
- Presentation mode
- Smart meeting notes with Google Calendar integration
- Improved search functionality
- Mobile folder functionality on iOS and Android
- Improved accessibility features
- eDiscovery and security API
Updates for Dropbox Paper on iOS and Android will also become available in the coming months to enable mobile offline functionality and localization in 21 languages. Paper is available for free to all Dropbox users at dropbox.com/paper .
Bring modern collaboration to files with new web user interface
Dropbox is introducing a redesigned website, built with team-first functionality. The new interface helps users stay focused on the task at hand while easily accessing related content, and makes the separation between personal and work accounts clearer. Today, Dropbox is also showcasing a tech preview of a new home page experience that provides a unified feed of updates for a team’s Dropbox files and Paper docs. New collaborator presence avatars also help teams stay up to date on who has viewed shared documents and when. This viewer info feature is rolling out in early access to Dropbox Business teams starting today.
Tailor Dropbox to suit your business needs with new plans
Along with this introduction of powerful new features and a smarter web interface, Dropbox is introducing three new business plans. The new plans and pricing allow customers to pay for only the features and storage they need.
New Dropbox Business plans include:
- Standard ($12.50/user/month, starting at five users) for teams needing powerful storage, sharing, and collaboration tools.
- Advanced ($20/user/month, starting at five users) for teams and businesses seeking more sophisticated admin, audit, and integration features.
- Enterprise (contact for pricing details) for larger businesses requiring scalable custom solutions with individualized support.
More details on feature sets and pricing can be found on the Dropbox plans page .
Additional resources
- Find additional resources on today’s announcement in our press kit
- Follow Dropbox on Twitter , Facebook , and LinkedIn
- Follow Dropbox Business on Twitter
- Learn about how Dropbox Smart Sync is changing file storage
- Get started using Dropbox Paper
- Find details on new Dropbox business plans and pricing on the plans page
About Dropbox
Dropbox keeps more than 500 million registered users on the same page with easy-to-use collaboration tools and the fastest, most-reliable file sync platform. From the smallest business to the largest enterprise, we make teamwork better. For more information, please visit dropbox.com/news .
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Dropbox Business cloud storage review
A top-quality cloud storage provider for businesses.
Tom's Guide Verdict
Although more expensive than many of its competitors, Dropbox Business plans are feature-rich and perfect for companies requiring a premium cloud storage solution.
Extensive list of business-specific features
Impressive third-party integrations
No end-to-end encryption
Why you can trust Tom's Guide Our writers and editors spend hours analyzing and reviewing products, services, and apps to help find what's best for you. Find out more about how we test, analyze, and rate.
Dropbox was an early adopter of the cloud storage model and has spent many years perfecting its platform. Today it is a leader in enterprise-oriented cloud storage plans. If you’re looking for a premium cloud storage and backup solution for your organization, we think Dropbox is one of the best cloud storage platforms, and should be one of your top choices.
In our Dropbox Business review, we examine the platform’s strengths and weaknesses and consider which businesses would benefit most from Dropbox’s services, as well as whether it ranks among the best cloud storage for business .
Dropbox Business: Plans and pricing
There are three tiers of Dropbox Business plans: Essentials, Business, and Business Plus. There's also a bespoke enterprise plan for larger businesses. If you pay annually instead of monthly, you get a discount of around 20%.
The Essentials plan, priced at $22 a month , is tailored for individual professionals, providing a substantial 3TB of storage and the capability to deliver large files up to 100GB. This plan also offers a security net with a 180-day window to restore deleted files, alongside features like track file engagement, unlimited signature requests, PDF editing, and video recording, reviewing, and editing functionalities.
Stepping up, the Business plan at $24 per user per month is crafted for teams comprising three or more members, with a starting storage capacity of 9TB for the team. Additional features tailored for team collaboration include setup for admins and tracking content sharing, alongside the core features of PDF editing, video management, and unlimited signature requests carried over from the Essentials plan.
For larger teams or smaller companies, the Business Plus plan at $32 per user a month elevates the offerings further, starting with a generous 15TB of team storage and boosting the large file delivery capacity to 250 GB. This plan extends the restoration window for deleted files to a full year, while also introducing tiered admin roles, suspicious activity alerts, and compliance tracking, augmenting the collaborative and security framework for managing and sharing files within a team.
Dropbox Business: Features
Dropbox is one of the most feature-rich cloud storage platforms, making it incredibly powerful, intuitive, and engaging to use. This section explores some of the most essential Dropbox features from a business point of view.
Dropbox Business customers can use several file sharing features to collaborate more effectively with both colleagues and clients. Link sharing enables users to easily share files up to 2GB in size, while shared folders and groups enable teams within the company to share and collaborate on documents from a single location.
Another component of the platform’s file-sharing framework we like is the ability to control permissions at all levels, from entire drives to folders to individual files. File owners can choose whether the recipient has view-only access or full editing privileges.
These features combined make it straightforward for businesses to work effectively online and share data and documents quickly and stress-free.
Dropbox Paper is one of the more innovative business-specific cloud storage features we’ve seen. It enables employees to collaborate in a relatively unstructured way, adding thoughts, comments, agendas, or anything else that comes to mind. Think of it as an office whiteboard, but online.
If you’re the type of company that likes to brainstorm ideas and bounce ideas around the office regularly, then this might be the perfect feature for you.
Dropbox doesn’t just enable users to upload individual files and folders to its servers, but also allows them to back up an entire device. For businesses, this means you won’t have to subscribe to a backup service in addition to your cloud storage solution, saving time and money.
This also means you can back up all your business computers to a centralized location, ensuring that all employee and work data is safe in the case of an office accident, hack, or hardware malfunction.
Dropbox Business: Interface and in use
Dropbox clients are available on almost all platforms across desktop and mobile devices, including iOS, macOS, Windows, and Android. All apps share a similar interface that is easy to navigate and bug-free.
Users can also access the platform from their web browser, which we found to be not quite as polished as the app experience, but impressive nonetheless.
In short, there’s very little to complain about when it comes to Dropbox’s interface. It’s clean, comfortable to use, and bug-free. You can rely on Dropbox to work for your employees time after time after time.
Dropbox Business: Support
Like most cloud storage platforms, Dropbox maintains an extensive online help center, containing everything from tutorials to how-to guides to technical explainers. If you’re looking to learn more about Dropbox and how to make the most of its features, this is the place to head.
If you need more personalized support, customers can also contact Dropbox support via email. Unfortunately, Dropbox makes it difficult to get in contact, and we had to spend a considerable amount of time (around 15 minutes) searching the website before managing to speak to a Dropbox representative.
Dropbox Business: Security
Dropbox is a highly secure cloud storage platform and one we’re confident you can trust to protect your organization’s most important files.
Secure cloud storage starts with encryption because you need to know your files won’t be compromised in a data breach. Fortunately, Dropbox employs a raft of encryption frameworks, including AES 256-bit encryption at rest and 128-bit TLS/SSL encryption for in-transit files.
Beyond encryption, Dropbox also provides business customers with a suite of enterprise-specific team controls that ensure that data can only be accessed by the appropriate persons. This is important for medium and large companies that don’t want all users to have universal access privileges.
Audit logs are another feature that protect enterprise customers by enabling IT administrators to assess how the platform is being used. They can also help identify weak points early, before they become major security issues.
Alternatives to Dropbox Business
IDrive vs Carbonite
• Google Drive vs OneDrive
• IDrive vs Backblaze
• Google Drive vs Dropbox
• IDrive vs Dropbox vs pCloud
• OneDrive vs Dropbox vs Google Drive
Dropbox’s main competition are providers like Microsoft OneDrive and IDrive . All three are established players in the cloud storage market with impressive feature lists and security frameworks.
Businesses that already use Microsoft 365 applications such as Word, Excel, and PowerPoint might prefer to go with OneDrive for Business , which is deeply integrated into these apps.
Similarly, organizations needing maximum storage space at more affordable prices than those offered by Dropbox might want to consider IDrive Business , one of the most affordable storage platforms available.
Dropbox Business: Final verdict
Dropbox is one of the best cloud storage platforms and is unlikely to disappoint any business that chooses to invest. It comes packed with enterprise-specific features as well as a top-quality security framework, and an impressive range of mobile and desktop applications. Integrations with third-party platforms such as Slack and Zoom are another big plus.
Although Dropbox is one of the most expensive cloud storage providers, we think it may be the best choice for companies that won’t compromise on quality.
Darcy is a freelance copywriter, and a candidate for the dual master's program between the Paris Institute of Political Studies (Sciences Po) in France and Peking University in Beijing, China. His academic and professional areas of interest include human rights and development, sustainable agriculture and agroecology, Pacific Islands diplomacy, and Sino-Australian relations.
- Richard Sutherland
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