application letter for manager position in jollibee

Application Letter For Jolibee

When it comes to applying for a job at one of the most renowned fast-food chains in the Philippines, such as Jollibee, crafting a compelling application letter is essential. Your application letter is your chance to make a strong impression on the hiring manager and showcase why you are the ideal candidate for the position. In this article, we will guide you through the process of writing an effective application letter for Jollibee, helping you stand out from the crowd.

Table of Contents

Research the Position and Company

Before you start writing your application letter, take the time to research the position you’re applying for and gather information about Jollibee as a company. Understand the job requirements, responsibilities, and the skills they are seeking in an ideal candidate. Additionally, learn about Jollibee’s mission, values, and achievements. This knowledge will enable you to tailor your application letter to align with the company’s goals and demonstrate your genuine interest.

Format Your Letter Professionally

Maintain a professional format for your application letter. Begin with your contact information, followed by the date and the recipient’s details. Use a formal salutation, such as “Dear Hiring Manager” or “To Whom It May Concern.” Make sure to use a professional font and keep the letter well-structured and organized.

Start with a Strong Opening Paragraph

Your opening paragraph should grab the reader’s attention and create an immediate interest in your application. Mention the specific position you’re applying for and briefly explain why you are interested in joining Jollibee. Highlight any relevant experiences or personal qualities that make you suitable for the role.

Showcase Your Skills and Experiences

In the body paragraphs, focus on showcasing your skills, experiences, and achievements that are relevant to the position. Provide specific examples of how you have demonstrated those skills in previous roles, internships, or academic projects. If you have any experience in the food industry or customer service, emphasize your ability to work in a fast-paced environment, deliver exceptional customer service, and work effectively as part of a team.

Demonstrate Your Passion for Jollibee

Jollibee is not just a fast-food chain; it holds a special place in the hearts of Filipinos. Showcasing your passion for Jollibee in your application letter can make a significant impact. Share your personal experiences or stories that highlight your connection with the brand and how it has influenced you. Express your enthusiasm for Jollibee’s culture, values, and commitment to providing a delightful dining experience.

Address Potential Challenges or Lack of Experience

If you have any gaps in your employment history or lack direct experience in the food industry, address these potential challenges in your application letter. Briefly explain any relevant circumstances and emphasize your willingness to learn, adapt, and contribute to Jollibee’s success. Highlight transferable skills from other experiences that make you a valuable asset despite the lack of specific industry experience.

Showcase Your Personality

Jollibee values employees who exhibit warmth, friendliness, and a positive attitude. Use your application letter as an opportunity to showcase your personality. Be genuine, enthusiastic, and let your passion shine through your words. Avoid generic statements and try to add a personal touch that sets you apart from other applicants.

Express Gratitude and Close Strongly

In the closing paragraph, express your gratitude for the opportunity to apply for the position and your eagerness to contribute to Jollibee’s success. Reiterate your interest in the role and your availability for an interview. End the letter with a professional closing, such as “Sincerely” or “Best regards,” followed by your full name.

Proofread and Edit

Before sending your application letter, proofread it carefully to ensure there are no grammatical or spelling errors. Check the formatting, punctuation, and overall clarity of your writing. It’s also helpful to have someone else review your letter for feedback and suggestions.

Submit Your Application

Once you have finalized your application letter, prepare your resume and any other supporting documents required by Jollibee. Submit your application through the appropriate channels, whether it’s an online application form, email, or in-person submission. Follow any instructions provided by Jollibee and ensure that your application is complete and well-presented.

Application Letter For Jolibee Example #1

Dear Hiring Manager,

I am writing to express my strong interest in the [Position Title] at Jollibee. As a passionate and dedicated individual, I am excited about the opportunity to contribute to Jollibee’s renowned brand and be a part of a team that delivers exceptional dining experiences to customers.

I have always admired Jollibee for its commitment to providing delicious food and a warm, welcoming atmosphere. The values of joy, excellence, respect, and integrity that Jollibee embodies resonate deeply with me, and I believe they align perfectly with my own principles.

With [number of years] of experience in the food service industry, I have developed a deep understanding of customer satisfaction and the importance of creating positive interactions. In my previous roles, I have honed my skills in providing exceptional customer service, maintaining cleanliness and hygiene standards, and working effectively in a fast-paced environment.

One of my strengths is my ability to work collaboratively as part of a team. I thrive in environments that foster cooperation, communication, and mutual support. I have a strong work ethic and a positive attitude that enable me to contribute effectively to team goals and ensure a smooth operation.

Moreover, I am highly adaptable and quick to learn. I understand that Jollibee is known for its efficient and fast-paced operations, and I am confident in my ability to handle the demands of such an environment. I am eager to immerse myself in the Jollibee culture, learn from experienced team members, and contribute my skills and knowledge to the team’s success.

I am impressed by Jollibee’s commitment to employee growth and development. I appreciate how the company invests in its employees, providing training and opportunities for career advancement. I am eager to learn and grow alongside Jollibee, taking advantage of the resources and support available to develop my skills further.

Attached is my resume, which provides more details about my qualifications, experiences, and achievements. I believe that my skills in customer service, teamwork, and adaptability make me a strong candidate for the [Position Title] at Jollibee.

Thank you for considering my application. I am excited about the possibility of joining the Jollibee team and contributing to its continued success. I would welcome the opportunity to discuss how my qualifications align with the requirements of the position in an interview.

Please feel free to contact me at [Your Email Address] or [Your Phone Number] to schedule an interview or if you require any additional information. I look forward to the chance to demonstrate my passion, skills, and enthusiasm for Jollibee.

Thank you for your time and consideration.

[Your Name]

Application Letter For Jolibee Example #2

I am excited to submit my application for the [Position Title] at Jollibee. With a strong passion for the food industry and a genuine admiration for Jollibee’s brand, I am eager to contribute my skills and enthusiasm to the team.

Throughout my career, I have gained valuable experience in the food service industry, which has equipped me with a deep understanding of customer satisfaction, teamwork, and operational excellence. In my previous roles at [Company/Organization], I consistently demonstrated my ability to deliver exceptional customer service, manage high-volume orders efficiently, and maintain cleanliness and hygiene standards.

One of my greatest strengths is my ability to connect with customers and create positive experiences. I believe that exceptional customer service is the cornerstone of any successful food establishment, and I am committed to going above and beyond to ensure customer satisfaction. I have honed my communication skills, developed a keen attention to detail, and learned to handle challenging situations with tact and professionalism.

In addition to my customer service skills, I am also adept at working in a fast-paced environment. I thrive under pressure and have a proven track record of remaining calm and focused during busy periods. I understand the importance of teamwork and collaboration, and I am confident in my ability to contribute effectively as part of the Jollibee team.

What sets Jollibee apart for me is its strong sense of community and the joy it brings to people’s lives. Jollibee is more than just a fast-food chain; it is a beloved institution that holds a special place in the hearts of Filipinos. I am deeply enthusiastic about becoming a part of this community and contributing to the smiles and satisfaction of Jollibee’s customers.

I appreciate Jollibee’s commitment to employee growth and development, as well as its reputation as a fair and inclusive employer. I believe that Jollibee’s values of joy, excellence, respect, and integrity align closely with my own personal values, and I am excited about the opportunity to grow both personally and professionally within the company.

Attached is my resume, which provides further details about my qualifications and experiences. I would welcome the opportunity to discuss how my skills and passion for the food industry align with the requirements of the [Position Title]. I am available for an interview at your convenience and can be reached at [Your Email Address] or [Your Phone Number].

Thank you for considering my application. I am genuinely excited about the possibility of joining the Jollibee team and contributing to its continued success. I look forward to the chance to demonstrate my dedication, enthusiasm, and commitment to excellence.

Application Letter For Jolibee Example #3

I am writing to express my strong interest in applying for a position at Jollibee. I have long admired Jollibee as a brand and the positive impact it has had on the Filipino community. With my passion for customer service and my dedication to providing exceptional experiences, I believe I would be a valuable addition to the Jollibee team.

I have always been drawn to the fast-paced environment of the food industry, and my previous experience in customer service roles has provided me with a solid foundation in delivering top-notch service. I am confident in my ability to handle the demands of a dynamic work environment and contribute to the success of Jollibee.

Throughout my career, I have developed strong communication skills and the ability to connect with people from diverse backgrounds. I take pride in my ability to create a welcoming and friendly atmosphere for customers, making their dining experience memorable and enjoyable. I am dedicated to going the extra mile to ensure customer satisfaction and believe that this aligns perfectly with Jollibee’s commitment to providing a delightful dining experience.

What sets Jollibee apart for me is its emphasis on values such as joy, excellence, respect, and integrity. I believe these values are not only important for the success of a company but also for creating a positive work environment. I am eager to contribute to Jollibee’s mission of spreading joy and bringing smiles to people’s faces.

Furthermore, I am a highly motivated and adaptable individual. I thrive in challenging situations and am quick to learn new skills and processes. I am confident that my ability to work effectively in a team, combined with my strong work ethic and attention to detail, would make me a valuable asset to the Jollibee team.

I have attached my resume, which provides additional information about my qualifications and experiences. I would welcome the opportunity to discuss my application further and how my skills align with the requirements of the position. I am available for an interview at your convenience and can be reached at [Your Email Address] or [Your Phone Number].

Thank you for considering my application. I am genuinely excited about the possibility of joining the Jollibee family and contributing to its continued success. I look forward to the opportunity to demonstrate my dedication, enthusiasm, and passion for providing exceptional service.

Final Thoughts

Writing an application letter for Jollibee requires careful research, thoughtful organization, and a genuine passion for the company. By tailoring your letter to the position, showcasing your relevant skills and experiences, and expressing your enthusiasm for Jollibee, you can create a compelling application that stands out to the hiring manager. Good luck with your application and your potential future at Jollibee!

About Mr. Greg

Mr. Greg is an English teacher from Edinburgh, Scotland, currently based in Hong Kong. He has over 5 years teaching experience and recently completed his PGCE at the University of Essex Online. In 2013, he graduated from Edinburgh Napier University with a BEng(Hons) in Computing, with a focus on social media.

Mr. Greg’s English Cloud was created in 2020 during the pandemic, aiming to provide students and parents with resources to help facilitate their learning at home.

Whatsapp: +85259609792

[email protected]

Letter Templates

application letter sample for jollibee crew

If you are interested in applying to become part of the Jollibee crew, one of the things you need to prepare is an application letter. This letter will showcase your qualifications and convince the hiring manager to consider you for the position. In this article, we will provide you with several application letter samples for Jollibee crew that you can use as a guide.

Below are the different examples of application letters for Jollibee crew:

Application Letter Sample for Jollibee Crew with No Experience

Dear Hiring Manager,

I am writing to express my interest in the Jollibee crew position that is currently available. Although I have no prior experience in the food service industry, I am eager to learn new skills and contribute to the Jollibee team.

Thank you for considering my application. I am excited about the opportunity to be part of the Jollibee family.

Application Letter Sample for Jollibee Crew with Prior Experience

I am excited to apply for the Jollibee crew position that is currently available. With my previous experience as a crew member at a fast-food restaurant, I believe I have the necessary skills and knowledge to excel in this role.

Thank you for considering my application. I look forward to the opportunity to contribute my skills and experience to the Jollibee team.

Best regards,

Application Letter Sample for Jollibee Crew with Flexible Schedule

I am interested in applying for the Jollibee crew position that is currently available. I have a flexible schedule and am available to work any day of the week, including weekends and holidays.

Thank you for considering my application. I am excited about the opportunity to contribute my skills and experience to the Jollibee team.

Respectfully,

Application Letter Sample for Jollibee Crew with Excellent Customer Service Skills

I am writing to express my enthusiasm in applying for the Jollibee crew position. I have excellent customer service skills and am passionate about providing exceptional service to customers.

Application Letter Sample for Jollibee Crew with Bilingual Skills

I am excited to apply for the Jollibee crew position that is currently available. I have bilingual skills and am able to communicate fluently in English and Tagalog.

Application Letter Sample for Jollibee Crew with Teamwork Skills

I am interested in applying for the Jollibee crew position that is currently available. I have strong teamwork skills and am able to work cooperatively with others to achieve common goals.

Application Letter Sample for Jollibee Crew with Time Management Skills

I am writing to express my interest in the Jollibee crew position that is currently available. I have excellent time management skills and am able to prioritize tasks to meet deadlines.

Related Tips for Applying as a Jollibee Crew

Before submitting your application letter, here are some tips that you can follow to increase your chances of getting hired:

• Research about Jollibee and its values to understand if it aligns with your own principles.
• Highlight your relevant skills and experience in your application letter.
• Make sure to proofread your application letter for any grammatical or spelling errors.
• Show your enthusiasm and passion for the job position.
• Be prepared for the interview by practicing your answers to common questions.

Frequently Asked Questions about Jollibee Crew Application

What are the qualifications to become a jollibee crew member.

Applicants must be at least 18 years old and have completed at least 2 years of college education. They must also possess good communication and customer service skills, and the ability to work in a fast-paced environment.

How do I apply to become a Jollibee crew member?

You can apply by submitting your resume and application letter through the Jollibee website or by visiting the Jollibee branch near you.

What should I wear for the Jollibee interview?

You should wear business attire, such as a collared shirt and slacks or a skirt. Avoid wearing anything too casual, such as shorts or sandals.

What kind of questions will be asked during the Jollibee interview?

The interviewer may ask about your previous work experience, your availability, your customer service skills, and your knowledge about Jollibee and its products.

What are the benefits of being a Jollibee crew member?

Jollibee crew members are entitled to several benefits, such as health insurance, paid time off, and employee discounts on Jollibee products.

What is the starting salary for Jollibee crew members?

The starting salary for Jollibee crew members may vary depending on experience and location. However, the average hourly rate is around $7 to $8.

Applying to become a Jollibee crew member can be a great opportunity to develop your skills and gain work experience. By following the tips we provided and using the application letter samples we shared, you can increase your chances of getting hired and joining the Jollibee family.

• application letter sample for service crew
• sample application letter for mcdonalds crew
• application letter sample for flight attendant
• application letter sample for cruise ship
• application letter sample for marine oiler
• application letter sample for criminology instructor

Tag: jollibee crew application letter

Simple crew application letter.

March 22, 2003

Ms. Jessa Mae D. Rodriguez Manager Jollibee Food Corp. Jollibee Sta Rosa Branch

Dear Ms. Rodriguez:

I would like to apply as service crew at your branch as advertised in Daily Newspaper dated March 20, 2003.

I am Syvia E. Rosanes, 19 years old with a good health and presently residing at Santol St. Sta. Rosa, Laguna. I’m second year college at the Sta Rosa University taking of Bachelor of Science in Accountancy. I believe that I am qualified for the position I am hardworking and friendly.

I have my attached resume for your additional information about my skills and knowledge. I am willing to come for an interview at your most convenient time.

Very truly yours,

Syvia E. Rosanes Applicant

• Limited Time Offers
• Family Bucket Meals
• Chickenjoy Fried Chicken
• Jolly Spaghetti and Palabok Fiesta
• Chicken Sandwiches
• Chicken Tenders
• Burger Steaks
• Sides, Drinks, and Desserts
• View Full Menu
• Coupons & Deals
• Jolly Merch Shop
• 25th Anniversary

Field Positions

In each market we call home, we serve up our great tasting food with the warm and friendly service we have come to be known for.

Support Positions

Join the team that supports our restaurants as we grow Jollibee in North America. Our headquarters is located in West Covina, CA.

Jollibee Linkedin

Connect with Jollibee North America on Linkedin. Check out our newest job listings and business news.

Restaurant Positions

Our Store Crew Members work in assigned stations either preparing food in the kitchen and/or serving customers at the front counter through the ordering process. Store Crew Members support the restaurant operations through various job duties such as cooking food, preparing other menu items and ingredients, operating a cash register, running the drive-thru, cleaning the restaurant, and completing other assigned tasks while providing excellent customer service.

Restaurant Supervisor

Our Restaurant Supervisors are responsible for the effective shift management implementation to support the achievement of store business goals.

Restaurant Manager

Our Restaurant Managers assist our Restaurant General Managers with the day-to-day operations focusing on store Food-Service-Cleanliness (FSC) implementation, Cost Management and Training implementation.

Restaurant General Manager

Our Restaurant General Managers are responsible for overseeing overall operations of the restaurant, and the development and achievement of the restaurant’s business goals. They are instrumental in the strategic execution of Key Result Areas (Food-Service-Cleanliness Standards, Sales and Profit achievement, training, development, engagement and motivation of the restaurant team and adherence to Jollibee’s operating systems and standards), continuously promote an environment of learning and growth and ensure a JOLLY experience for our customers and team members.

Meet Ma'am Marissa

Ma’am Marissa’s professional journey with Jollibee began over 5 years ago as a Store Crew team member. Through her embodiment of Jollibee’s Core Values, and enthusiasm and dedication towards ongoing professional development and achievement, she swiftly grew into Restaurant Supervisor and Restaurant Manager roles. She is a Jollibee customer experience champion and enjoys supporting the expansion of the company in new store openings throughout the East Coast and Canada.

Q&A with Ma'am Melissa

What do you enjoy the most about your role with the company.

As a Restaurant Manager, I enjoy being a part of creating the Jollibee experience for customers. Jollibee has created a unique and fun environment that our customers will travel hundreds of miles to experience. When you see customers who are genuinely excited to be in Jollibee and see their smiling faces, you are reminded that all the hard work pays off. Seeing thrilled customers brings me joy and pushes me to work harder so that all customers can have a positive experience in our restaurants.

What do you appreciate the most about our company culture?

What I appreciate the most about the company culture is that the company is very energetic and fast-paced. Jollibee has been very proactive in reaching its vision to be one of the top 5 restaurant chains in the world. By focusing on this vision, the job is always fast-paced and never boring. I appreciate that this fast-paced environment allows me to challenge myself and attain professional growth and development faster than in other companies. The company is also open to accepting new ideas and innovations from all employees, which has made me feel that this work environment is unique and fulfilling.

Which of our Core Values resonate with you the most, and way?

The Core Value that resonates with me the most is Integrity. I appreciate that the company puts a strong emphasis on living by honesty and doing what is always right. It challenges the employees of the company to improve themselves daily and it provides customers with the satisfaction that Jollibee is a trustworthy and honest company. Working for a company that prioritizes integrity allows me to be confident and proud of who I work for.

How have your professional development and career aspirations been supported?

Jollibee has been my first and only occupation and I could not imagine doing anything else for my career. Through every promotion, from Store Crew, to Supervisor, to now Restaurant Manager, I have felt nothing but support from my General Managers, District Managers and the company. They have supported me and closely guided me through every step. I have always felt prepared for the next position, as the company does very well with providing all of the training materials needed to perform the job correctly. Whenever I have shown an interest in applying for the next promotion, each manager has always been supportive and worked with me to help me prepare for, and achieve my goals. The opportunity to grow excites me to work harder and give my best at my job every day.

Who inspires you within the company?

My biggest inspiration and role model is District Manager, Ma’am Merle. She has been my mentor and has supported me for many years through each of my promotions. M’ Merle is extremely kind, energetic, nurturing, and cares deeply for her employees. She wholeheartedly embodies the core values and works very hard to achieve the company’s mission and vision. She is my inspiration to keep moving up within the company and to hopefully one day become a District Manager.

Meet Sir Andy

Sir Andy began his dynamic career with Jollibee three years ago as a Restaurant General Manager and swiftly homed in his skills in multi-unit management into a District Manager role. He is passionate about developing his team both professionally and personally to achieve their career aspirations, driving excellent performance, and supporting Jollibee’s mission to serve great tasting food, bringing the joy of eating to everyone.

Q&A with Sir Andy

What do you enjoy the most about your role within the company.

As a Restaurant General Manager, I enjoyed it most when I see customers experience the Joy of Eating at my restaurant. I also enjoy working with my incredible Jollibee team, helping them grow professionally and also in their personal lives.

From day one, Jollibee had shown and demonstrated its culture of inclusion and traditional values. These values have helped me drive for better performance every year and also helped me grow to be a better person.

Which of our Core Values resonate with you the most, and why?

Integrity, because I believe it's the most important basic value. I try to live up to it everyday of my life and challenge everyone around me to also do the same.

The Jollibee Group North America Leadership Team has been very supportive with my aspirations. Sir Robert, Director of Operations, has been most influential in my personal development, providing coaching and exposure for my career aspirations. While I was the Restaurant General Manager at Jollibee Chula Vista, I was also appointed Officer in Charge for Jollibee Mira Mesa, providing me great learning experience and exposure leading to my current role as a District Manager.

Who inspiries you within the company?

Ma’am Cristina and Ma’am Mackey; their leadership have been most inspirational. I was inspired by their energy, dedication and commitment to the Company. They push me to hard work to achieve the Company’s Mission and Vision.

What are the career advancement opportunities in store operations?

Guided by our Core Values, Jollibee fosters a culture of continuous learning, purposeful work, and making meaningful connections. We provide our team opportunities to be engaged in their development towards a fulfilling career in store operations and restaurant management, homing in their skills as dynamic Store Crew, Restaurant Supervisors, Restaurant Managers, Restaurant General Managers, District Managers and Area Managers who carry on our mission of serving great tasting food, bringing the joy of eating to everyone.

What are the benefits and perks of joining our team?

• Great work culture, a compelling mission, vision, and a work environment of family spritia & fun
• Excellent training and career advancement opportunities
• Continuous learning and development
• Strong family values and culture
• Job growth opportunities
• Employee discounts
• Meal privileges

May be entitled to the following:

• 401 (K) Match
• Health Benefits
• Paid Life Insurance
• Other employee perks

How do I apply for employment at your company?

We are always on the lookout for dynamic individuals to join our team. You can find all available details regarding our job openings on our  Careers  page!

How do I know if your location is hiring?

The best way is to check out our field positions and filter your search by location.

What is the status of my job application?

Please allow us several days to process your application. If you do not hear from us, please reach out to the location where your application was submitted.

World's Best Employer 2021

World's Top Female-Friendly Companies 2021

Gallup Exceptional Workplace Award 2022

Here in Jollibee, YOU beelong

Beelong and Care. Beelong to Excel. Beelong with Pride. Beelong with Jollibee.

As an organization, Jollibee differentiates itself from other employers as a Filipino-brand going world class, upholding excellence in everything it does, with a strong family culture.

By being a member of the Jollibee family, employees find the belongingness they desire. Because in Jollibee, you beelong.

Our Employer Brand

The brand name Jollibee was initially coined to denote bees busy and happily working together to produce the sweetest honey.

Jollibee’s employer brand is beelong. The word “bee” in “Beelong” connotes employees in Jollibee who are happily working together to produce the best results. By being a member of the Jollibee family, employees find the belongingness they desire.

Be part of our family and let’s taste the joy of success together!

Because here in Jollibee, you beelong.

Find a Home in Jollibee

At Jollibee, you beelong!

To apply for an opportunity with Jollibee, send your most recent resume or curriculum vitae (CV) to our e-mail:

[email protected]  (for Store Operations openings) [email protected] (for Main Office openings)

20 Jollibee Interview Questions and Answers

Prepare for the types of questions you are likely to be asked when interviewing for a position at Jollibee.

Jollibee is a popular fast food chain in the Philippines with over 750 stores nationwide. If you’re applying for a job at Jollibee, you can expect to be asked some company-specific interview questions.

Some of the questions you may be asked include:

– What do you know about Jollibee? – Why do you want to work for Jollibee? – What are your strengths and weaknesses? – What would you do if you received an order that was incorrect?

Answering these questions well can help you stand out from the other candidates and increase your chances of getting the job.

Jollibee Interview Process

The interview process at Jollibee is generally pretty straightforward. After applying, you will usually be contacted within a few days to schedule an initial phone interview. This interview is mostly just to get to know you and your availability. If everything goes well, you will be invited to come in for an in-person interview.

The in-person interview is usually with a manager or assistant manager. They will ask you questions about your experience and why you want to work at Jollibee. They may also give you a tour of the store and introduce you to the other employees. If they think you would be a good fit, they will offer you the job on the spot. Otherwise, you may be asked to come back for another interview.

• What are you most excited about in regards to working at Jollibee?
• Do you think Jollibee is a good fit for you and why?
• How would you handle an unhappy customer?
• How do you stay organized when handling multiple tasks?
• What do you know about the food industry?
• Describe your previous work experience, what did you enjoy the most and least?
• Why should we hire you?
• Explain how you would encourage a team member to go above and beyond their job description.
• Tell us about a time where you had to deal with a difficult situation or individual as part of a team.
• What is your favorite thing on our menu?
• If there was no one else around to help, how would you handle taking orders from three customers at once?
• Tell me about a time where you were able to organize other people’s work to finish a task quicker.
• In your opinion, what makes a successful manager?
• Give an example of a time where you were not satisfied with your own performance.
• Have you ever worked in a fast-paced environment before?
• We want all our employees to be enthusiastic about our brand. What excites you about Jollibee?
• Are you comfortable working independently and/or leading a team?
• One of our values here at Jollibee is love for family. Can you tell me about a time that you showed someone love?
• How many hours per week are you looking to work?
• We take pride in our excellent service. How would you make sure you provide great customer service?

1. What are you most excited about in regards to working at Jollibee?

This question is a great way to gauge the candidate’s enthusiasm for working at Jollibee. It also helps you understand what they know about the company and its culture. When answering this question, it can be helpful to mention something specific that you learned from your research about the company.

Example: “I am most excited about the opportunity to work with such an innovative brand. I have read many articles about how Jollibee has been able to stay relevant in today’s fast food market by offering unique menu items and providing excellent customer service. I think I would really enjoy being part of a team that values innovation.”

2. Do you think Jollibee is a good fit for you and why?

This question is a great way for employers to learn more about your personality and how you feel about the company. They want to know that you are excited about working at Jollibee, so be sure to show enthusiasm in your answer.

Example: “I think Jollibee is a great fit for me because I love working with people and serving them delicious food. I am also very passionate about customer service, which is something that Jollibee prides itself on. I would love to work here because of its reputation as one of the best fast food chains in the Philippines.”

3. How would you handle an unhappy customer?

An interviewer may ask this question to assess your customer service skills. They want to know how you would handle a situation that could potentially damage the company’s reputation. In your answer, demonstrate your ability to empathize with customers and resolve their issues in a timely manner.

Example: “I understand that sometimes things can go wrong at restaurants. I always try my best to make sure every customer leaves happy. If they are unhappy or have an issue with something, I will do everything I can to fix it as quickly as possible. For example, if someone is upset because of long wait times, I will find out what happened and take steps to ensure it doesn’t happen again.”

4. How do you stay organized when handling multiple tasks?

The interviewer may ask this question to learn more about your time management skills and how you prioritize tasks. Use examples from previous experiences where you were able to handle multiple projects at once, while still meeting deadlines and achieving goals.

Example: “I use a calendar app on my phone to keep track of all my appointments and due dates for each project I’m working on. This helps me stay organized and ensures that I don’t miss any important deadlines or meetings. In my last position, I was responsible for managing the social media accounts for two different brands, so I used separate calendars to organize my daily tasks.”

5. What do you know about the food industry?

The interviewer may ask this question to see if you have any experience working in the food industry. If you don’t, they may want to know what other industries you’ve worked in and how your experiences can translate into success at Jollibee.

Example: “I worked as a server for five years before I became a manager. During that time, I learned about customer service and teamwork, which are two skills that I think will help me succeed in this role. In my last position, I also learned how to manage inventory and budgeting, which is something I’m looking forward to doing again.”

6. Describe your previous work experience, what did you enjoy the most and least?

This question is a great way to learn more about the candidate’s work history and how they feel about their previous jobs. It can also help you determine if they are ready for a new challenge or if they would be better suited for a different position within your company.

Example: “I have worked in customer service for over five years, so I enjoy helping customers find what they’re looking for and answering any questions they may have. However, I do get tired of working long hours on my feet all day. I’m excited to apply for this position because it seems like there are opportunities for advancement.”

7. Why should we hire you?

This question is a great way to test your confidence and ability to sell yourself. When answering this question, it can be helpful to highlight some of your most relevant skills and experiences that make you the best candidate for the job.

Example: “I am an extremely hard worker who always strives to exceed expectations. I have excellent communication skills and am able to work well with others. My experience working in customer service has taught me how to provide exceptional service to customers while also maintaining a positive attitude. I believe these skills would help me succeed as a team member at Jollibee.”

8. Explain how you would encourage a team member to go above and beyond their job description.

This question can help the interviewer understand your leadership skills and how you motivate others to succeed. Use examples from past experiences where you motivated a team member or coworker to do more than their job required, helping them achieve goals and develop professionally.

Example: “I believe that everyone has the potential to be great at what they do. I would encourage my team members by giving them opportunities for growth and development. For example, when I worked as a server at a restaurant, I noticed one of my coworkers was very friendly with customers but often forgot to write down orders. So, I asked her if she wanted to learn how to take orders on the computer system so she could practice taking orders while also saving time during busy hours.”

9. Tell us about a time where you had to deal with a difficult situation or individual as part of a team.

This question is a great way to assess your problem-solving skills and ability to work as part of a team. When answering this question, it can be helpful to provide specific details about the situation or individual and how you helped resolve the issue or helped them improve their performance.

Example: “At my previous job, I had an employee who was consistently late for work. This would cause him to miss his scheduled breaks, which in turn caused other employees to cover for him. Eventually, we sat down with him and discussed why being on time was important. He understood that he needed to change his behavior and committed to arriving at work five minutes early each day. After two weeks, he was still showing up late, so we decided to implement a consequence if he didn’t arrive on time. We told him that if he arrived late again, he would have to take a week off without pay. The next day, he arrived on time.”

10. What is your favorite thing on our menu?

This question is a great way to see if you have tried our food before. It also allows the interviewer to get an idea of your tastes and preferences, which can be important for determining how well you will fit in with their team. When answering this question, it’s best to choose something that is not too specific or obscure so that the interviewer understands what you are talking about.

Example: “I love Jollibee’s Chicken Joy because I am a big fan of spicy foods. The combination of sweet and spicy flavors really hits the spot for me.”

11. If there was no one else around to help, how would you handle taking orders from three customers at once?

This question is a good way to test your multitasking skills. It also shows the interviewer how you would handle stressful situations and remain calm under pressure.

Example: “I have experience taking orders from multiple customers at once, so I know that it’s important to be organized and efficient when doing this. When taking orders from three people at once, I would first write down all of their orders on my notepad. Then, I would repeat each order back to them to make sure I understood everything correctly. Finally, I would thank them for their business and move onto the next customer.”

12. Tell me about a time where you were able to organize other people’s work to finish a task quicker.

This question is a great way to show your ability to work as part of a team. When answering this question, it can be helpful to mention how you helped the team complete their task and what the outcome was.

Example: “At my previous job, I worked with a team that had many projects going on at once. One day, we were all working on different tasks when one of our coworkers asked for help with something they were working on. I decided to take over their project so they could help out with the other coworker’s request. By doing this, I was able to finish their project before the deadline while also helping another coworker.”

13. In your opinion, what makes a successful manager?

This question is a great way to show your leadership skills and how you would apply them in the workplace. When answering this question, it can be helpful to think about what makes you successful as an employee.

Example: “A successful manager should have strong communication skills, which I feel are essential for leading a team. A manager needs to be able to clearly explain their expectations and goals so that everyone on the team understands what they need to do. They also need to be approachable and willing to listen to ideas from their employees. Finally, a successful manager should be someone who cares about their team members and wants to help them succeed.”

14. Give an example of a time where you were not satisfied with your own performance.

Employers ask this question to see how you handle failure. They want to know that you are willing to learn from your mistakes and improve yourself. In your answer, explain what steps you took to ensure you did not repeat the same mistake in the future.

Example: “I was working as a server at a restaurant when I had an instance where I forgot to give my customer their drink. When they asked for it, I apologized and gave them another one on the house. The next day, I made sure to write down all of my orders so I could avoid making the same mistake again.”

15. Have you ever worked in a fast-paced environment before?

This question is a great way for employers to learn more about your experience working in a fast-paced environment. If you have previous experience, be sure to highlight the skills and qualities that helped you succeed in this type of work environment.

Example: “I’ve worked in several fast-paced environments before, including my current role as a server at a busy restaurant. I’m used to multitasking and prioritizing tasks quickly. In fact, I find it easier to perform multiple tasks simultaneously than one task at a time. This skill has helped me excel in my career so far.”

16. We want all our employees to be enthusiastic about our brand. What excites you about Jollibee?

This question is a great way to show your knowledge of the company and how you can contribute to its success. If you have experience working in food service, it’s likely that you’ve eaten at Jollibee before. Use this opportunity to share what makes the brand unique and why you’re excited about working there.

Example: “I love Jollibee because I grew up eating here with my family. It’s always been one of my favorite places to eat, so when I saw the job posting online, I knew I had to apply. I’m looking forward to being part of such an iconic brand.”

17. Are you comfortable working independently and/or leading a team?

Jollibee is a fast-paced environment, and the company wants to make sure you’re comfortable working in that type of atmosphere. They want to know if you can work independently or as part of a team.

Example: “I am very comfortable working both independently and leading a team. I have worked on my own for most of my career, but I also enjoy collaborating with others. In fact, I find it helpful to bounce ideas off other people when I’m trying to solve a problem. I think it’s important to get input from everyone because no one person has all the answers.”

18. One of our values here at Jollibee is love for family. Can you tell me about a time that you showed someone love?

This question is a great way to show your interviewer that you have the values and morals of Jollibee. It’s also a good opportunity for you to talk about how you’ve used these values in your personal life.

Example: “I grew up with my grandparents, so I know what it feels like to be loved by family. When I was younger, I would babysit my neighbor’s kids after school. They were always so excited when I came over, and they would tell me all about their day. I really enjoyed spending time with them, and I think they felt safe and happy when we were together.”

19. How many hours per week are you looking to work?

Employers ask this question to make sure you’re looking for a full-time position. They also want to know if you have any scheduling conflicts that might prevent you from working the hours they need you to work. When answering this question, be honest about your availability and try to show that you can meet their needs.

Example: “I’m looking for a full-time position where I can work 40 hours per week. My schedule is flexible, so I should be able to work whatever days or hours you need me to work.”

20. We take pride in our excellent service. How would you make sure you provide great customer service?

This question is a great way to show the interviewer that you understand Jollibee’s values and how they apply to your work. Use examples from previous jobs where you’ve provided excellent customer service, or explain what steps you would take to ensure you provide this quality of service in your new role.

Example: “I know that providing excellent customer service is important to Jollibee, so I always make sure I’m friendly and helpful when interacting with customers. When taking orders, I try to remember details about their order so I can check for accuracy before handing it over. If there are any questions, I am happy to answer them and help resolve any issues.”

20 Cook Children's Health Care System Interview Questions and Answers

20 altus group interview questions and answers, you may also be interested in..., 17 nutrition manager interview questions and answers, 25 banquet server interview questions and answers, 20 access management interview questions and answers, 20 next-generation sequencing interview questions and answers.

• Search Jobs
• Search Employers
• Top 100 Employers
• Employers/Post job

Jollibee Foods Corporation

• Opportunities
• # 10 in Retail and consumer goods
• 1,000 - 50,000 employees
• Jobs & Opportunities 22

Management Trainee (Rolling Intake)

Opportunity details.

Prosple Salary Estimate

Application dates

Minimum requirements, hiring criteria, entry pathway, working rights.

Philippines

Philippine Citizen

Philippine Permanent Resident

Philippine Temporary Work Visa

About Jollibee Group

Jollibee Group was named the Philippines’ most admired company by the Asian Wall Street Journal for ten years. It was also honored as one of Asia’s Fab 50 Companies and among the World’s Best Employers by Forbes. In 2020, Gallup awarded the Jollibee Group with the Exceptional Workplace Award, making it the first Philippine-based company to receive the distinction.

Jollibee Foods Corporation has grown brands that bring delightful dining experiences to its customers worldwide, thus spreading the joy of eating to everyone.

• Implementation and assurance of compliance with Food, Safety, and Cleanliness Programs for the assigned area.
• Day-to-day operations effectiveness of Dine-In and Take-Home Sales Services; Ensures customers’ needs are attended to promptly.
• Sales building initiatives by providing leadership support to Restaurant Manager through client business relations for assigned institutional accounts and customer engagement.
• Assessment of opportunities in operations and cost management to ensure sales and growth targets are met, if not exceeded.
• Workforce management of the assigned store, which includes manpower planning, hiring and orientation/certification of new members in the team, and managing of schedule and shifts.
• Implementation of other store administrative activities necessary to carry out the business such as but not limited to office organization, securing of government permits and Store Reports Preparation, and programs such as Store Safety.

Compensation & Benefits

Expect an average salary with several benefits that may include a free meal allowance, health insurance, sick leave and vacation leave, education support, as well as other government-mandated benefits. 

Work-Life Balance

Jollibee Worldwide Services offers a chance to work with one of the Philippines’ biggest multinational businesses, but this company is recommended for workers who understand the hectic nature of the fast-food industry. 

Company Culture

Reviews from major job sites often mention the company's stressful or chaotic work environment, especially for client-facing jobs, but most seem to get by thanks to supportive and approachable management.  The Jollibee Foods Corporation’s core values are shared goals, principles, and standards. These core values are accountability, diversity, quality, collaboration, passion, integrity, and leadership. The Jollibee Foods Corporation management understands the importance of communicating the core values so that each employee could accept and modify the behavior accordingly.

• Must have a Bachelor’s Degree preferably in Food or Business Related course.
• Must have excellent leadership skills and customer service skills.
• Must be able to communicate well, oral and in writing, to all levels in the store operations.
• Must be able to perform well even under pressure or opposition.

How to Apply

To apply for this position, simply click the “Apply” button on this page.

The recruitment process varies from role to role. Expect a timed aptitude test and personality test, as well as a series of interviews with an HR representative and/or department managers. The process may take two weeks to a month. 

• jollibeefoodcorp.com.ph
• ph.prospel.com

Degree or Certificate

Work rights.

The opportunity is available to applicants in any of the following categories.

• Universities & Partners
• Our Network
• Partner Terms
• General Terms
• Advertiser Terms
• Privacy Policy
• Become a Partner
• Knowledge Base
• Employer Login
• Student Login / Sign-up
• Accounting Graduate Jobs
• Law & Legal Graduate Jobs
• Engineering Graduate Jobs
• Engineering Internships
• Accounting Internships
• ABS-CBN Corporation
• Asia Brewery Incorporated
• BDO Unibank, Inc
• Cebu Pacific Air
• Megaworld Corporation
• Prosple Australia
• Prosple India
• Prosple Indonesia
• Prosple New Zealand
• Prosple Malaysia
• Prosple Singapore
• Prosple United States
• All Regions

Copyright 2024 © Prosple. Jobs, internships, experiences & programs for students and fresh graduates.