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  • What Is Qualitative Research? | Methods & Examples

What Is Qualitative Research? | Methods & Examples

Published on June 19, 2020 by Pritha Bhandari . Revised on June 22, 2023.

Qualitative research involves collecting and analyzing non-numerical data (e.g., text, video, or audio) to understand concepts, opinions, or experiences. It can be used to gather in-depth insights into a problem or generate new ideas for research.

Qualitative research is the opposite of quantitative research , which involves collecting and analyzing numerical data for statistical analysis.

Qualitative research is commonly used in the humanities and social sciences, in subjects such as anthropology, sociology, education, health sciences, history, etc.

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Table of contents

Approaches to qualitative research, qualitative research methods, qualitative data analysis, advantages of qualitative research, disadvantages of qualitative research, other interesting articles, frequently asked questions about qualitative research.

Qualitative research is used to understand how people experience the world. While there are many approaches to qualitative research, they tend to be flexible and focus on retaining rich meaning when interpreting data.

Common approaches include grounded theory, ethnography , action research , phenomenological research, and narrative research. They share some similarities, but emphasize different aims and perspectives.

Note that qualitative research is at risk for certain research biases including the Hawthorne effect , observer bias , recall bias , and social desirability bias . While not always totally avoidable, awareness of potential biases as you collect and analyze your data can prevent them from impacting your work too much.

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Each of the research approaches involve using one or more data collection methods . These are some of the most common qualitative methods:

  • Observations: recording what you have seen, heard, or encountered in detailed field notes.
  • Interviews:  personally asking people questions in one-on-one conversations.
  • Focus groups: asking questions and generating discussion among a group of people.
  • Surveys : distributing questionnaires with open-ended questions.
  • Secondary research: collecting existing data in the form of texts, images, audio or video recordings, etc.
  • You take field notes with observations and reflect on your own experiences of the company culture.
  • You distribute open-ended surveys to employees across all the company’s offices by email to find out if the culture varies across locations.
  • You conduct in-depth interviews with employees in your office to learn about their experiences and perspectives in greater detail.

Qualitative researchers often consider themselves “instruments” in research because all observations, interpretations and analyses are filtered through their own personal lens.

For this reason, when writing up your methodology for qualitative research, it’s important to reflect on your approach and to thoroughly explain the choices you made in collecting and analyzing the data.

Qualitative data can take the form of texts, photos, videos and audio. For example, you might be working with interview transcripts, survey responses, fieldnotes, or recordings from natural settings.

Most types of qualitative data analysis share the same five steps:

  • Prepare and organize your data. This may mean transcribing interviews or typing up fieldnotes.
  • Review and explore your data. Examine the data for patterns or repeated ideas that emerge.
  • Develop a data coding system. Based on your initial ideas, establish a set of codes that you can apply to categorize your data.
  • Assign codes to the data. For example, in qualitative survey analysis, this may mean going through each participant’s responses and tagging them with codes in a spreadsheet. As you go through your data, you can create new codes to add to your system if necessary.
  • Identify recurring themes. Link codes together into cohesive, overarching themes.

There are several specific approaches to analyzing qualitative data. Although these methods share similar processes, they emphasize different concepts.

Qualitative research often tries to preserve the voice and perspective of participants and can be adjusted as new research questions arise. Qualitative research is good for:

  • Flexibility

The data collection and analysis process can be adapted as new ideas or patterns emerge. They are not rigidly decided beforehand.

  • Natural settings

Data collection occurs in real-world contexts or in naturalistic ways.

  • Meaningful insights

Detailed descriptions of people’s experiences, feelings and perceptions can be used in designing, testing or improving systems or products.

  • Generation of new ideas

Open-ended responses mean that researchers can uncover novel problems or opportunities that they wouldn’t have thought of otherwise.

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Researchers must consider practical and theoretical limitations in analyzing and interpreting their data. Qualitative research suffers from:

  • Unreliability

The real-world setting often makes qualitative research unreliable because of uncontrolled factors that affect the data.

  • Subjectivity

Due to the researcher’s primary role in analyzing and interpreting data, qualitative research cannot be replicated . The researcher decides what is important and what is irrelevant in data analysis, so interpretations of the same data can vary greatly.

  • Limited generalizability

Small samples are often used to gather detailed data about specific contexts. Despite rigorous analysis procedures, it is difficult to draw generalizable conclusions because the data may be biased and unrepresentative of the wider population .

  • Labor-intensive

Although software can be used to manage and record large amounts of text, data analysis often has to be checked or performed manually.

If you want to know more about statistics , methodology , or research bias , make sure to check out some of our other articles with explanations and examples.

  • Chi square goodness of fit test
  • Degrees of freedom
  • Null hypothesis
  • Discourse analysis
  • Control groups
  • Mixed methods research
  • Non-probability sampling
  • Quantitative research
  • Inclusion and exclusion criteria

Research bias

  • Rosenthal effect
  • Implicit bias
  • Cognitive bias
  • Selection bias
  • Negativity bias
  • Status quo bias

Quantitative research deals with numbers and statistics, while qualitative research deals with words and meanings.

Quantitative methods allow you to systematically measure variables and test hypotheses . Qualitative methods allow you to explore concepts and experiences in more detail.

There are five common approaches to qualitative research :

  • Grounded theory involves collecting data in order to develop new theories.
  • Ethnography involves immersing yourself in a group or organization to understand its culture.
  • Narrative research involves interpreting stories to understand how people make sense of their experiences and perceptions.
  • Phenomenological research involves investigating phenomena through people’s lived experiences.
  • Action research links theory and practice in several cycles to drive innovative changes.

Data collection is the systematic process by which observations or measurements are gathered in research. It is used in many different contexts by academics, governments, businesses, and other organizations.

There are various approaches to qualitative data analysis , but they all share five steps in common:

  • Prepare and organize your data.
  • Review and explore your data.
  • Develop a data coding system.
  • Assign codes to the data.
  • Identify recurring themes.

The specifics of each step depend on the focus of the analysis. Some common approaches include textual analysis , thematic analysis , and discourse analysis .

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Qualitative Research : Definition

Qualitative research is the naturalistic study of social meanings and processes, using interviews, observations, and the analysis of texts and images.  In contrast to quantitative researchers, whose statistical methods enable broad generalizations about populations (for example, comparisons of the percentages of U.S. demographic groups who vote in particular ways), qualitative researchers use in-depth studies of the social world to analyze how and why groups think and act in particular ways (for instance, case studies of the experiences that shape political views).   

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The Oxford Handbook of Qualitative Research (2nd edn)

The Oxford Handbook of Qualitative Research (2nd edn)

The Oxford Handbook of Qualitative Research (2nd edn)

Patricia Leavy Independent Scholar Kennebunk, ME, USA

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The Oxford Handbook of Qualitative Research, second edition, presents a comprehensive retrospective and prospective review of the field of qualitative research. Original, accessible chapters written by interdisciplinary leaders in the field make this a critical reference work. Filled with robust examples from real-world research; ample discussion of the historical, theoretical, and methodological foundations of the field; and coverage of key issues including data collection, interpretation, representation, assessment, and teaching, this handbook aims to be a valuable text for students, professors, and researchers. This newly revised and expanded edition features up-to-date examples and topics, including seven new chapters on duoethnography, team research, writing ethnographically, creative approaches to writing, writing for performance, writing for the public, and teaching qualitative research.

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Book cover

Qualitative Research Using R: A Systematic Approach pp 1–19 Cite as

Qualitative Research: An Overview

  • Yanto Chandra 3 &
  • Liang Shang 4  
  • First Online: 24 April 2019

3790 Accesses

5 Citations

Qualitative research is one of the most commonly used types of research and methodology in the social sciences. Unfortunately, qualitative research is commonly misunderstood. In this chapter, we describe and explain the misconceptions surrounding qualitative research enterprise, why researchers need to care about when using qualitative research, the characteristics of qualitative research, and review the paradigms in qualitative research.

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1.1 Why You Should Care About Qualitative Research

Qualitative research Footnote 1 —research that primarily or exclusively uses non-numerical data—is one of the most commonly used types of research and methodology in the social sciences. Unfortunately, qualitative research is commonly misunderstood. It is often considered “easy to do” (thus anyone can do it with no training), an “anything goes approach” (lacks rigor, validity and quality standards Footnote 2 ), and is “outdated” because it relies on manual techniques that have not changed since 50 years ago. These are misperceptions. Qualitative research is challenging to execute and defend, it needs to follow certain generally accepted principles and assumptions and can embrace the latest advances in computing technologies. Like a focused infrared laser, qualitative research can powerfully get to the heart of a social issue, belief, or value if the user is trained in using the infrared laser.

As we argue in this book, qualitative research is a challenging methodology to use, and it deserves respect from scholars from any epistemological background—from positivist, interpretivist, and simulation, to mathematical. The challenge is even taller if one is aiming high: to publish qualitative research in a top-tier scholarly journal. We also argue that qualitative research, when performed optimally and using valid approach(es), can achieve a high level of rigor, quality, and trustworthiness as all other methodologies.

Because the data in qualitative research are predominantly “words” (from interviews, field notes, conversations, recordings, and memos) as opposed to “numbers”, qualitative researchers often face enormous pressure to convince readers and journal editors and reviewers (gatekeepers) that the conclusions are plausible and defensible . Qualitative researchers do not enjoy the privileges of “hiding behind the p values or statistical coefficients” as do quantitative researchers. The underlying problem is that there is little or no consensus among qualitative scholars regarding what high-quality qualitative research looks like. Another problem is that qualitative research is tacit in many ways. That is, researchers’ decisions and actions during the data collection and analysis often remain hidden to outsiders. As some scholars have argued, qualitative research suffers from the “no accepted boilerplate” (no standardized approach) problem (Pratt 2009 , p. 856). This assertion is partly true. There are legitimate paradigms in qualitative research that one can use but they are not obvious to many qualitative researchers. This has hampered the broader acceptance of the qualitative research enterprise.

To address these often-misplaced criticisms against qualitative research, we encourage qualitative researchers to couch their work using what scholars call valid approaches to qualitative work. We do this by demonstrating and extending the use of the Gioia approach, one of the valid methodologies for doing qualitative research. The Gioia approach is essentially about theory building Footnote 3 or discovery and seeks to generate and develop new concepts and theories Footnote 4 . In doing so, we take advantage of the latest advances in computing technologies, in the form of an open source computing platform that runs in R called RQDA, to facilitate data analysis, storage and retrieval, and data presentation—thus seeking to professionalize qualitative research methodology and put it on par with other methodologies in terms of the use of advanced technology.

1.2 The Characteristics of Qualitative Research

Qualitative research is a ‘big tent’ that encompasses various schools of thoughts. There is a general consensus that qualitative research is best used to answer why and how research questions, but not how much or to what extent questions. The word ‘how can Footnote 5 ’ is also frequently used in the research question of a qualitative research; this typically requires open-ended vs. closed-ended questions and answers (e.g., yes or no, ordinal or metric scales) answers. A researcher trained in a particular methodology, says laboratory experiments or econometrics, may see the world through a ‘to what extent?’ lens, or is only interested in solving problems dealing with a ‘to what extent’ problem. Likewise, a scholar trained in a qualitative methodology may see the world from a ‘why and how’ lens. Understanding this kind of orientation, or bias, is useful. Importantly, it is important to assess Footnote 6 a qualitative work based on its ontological and epistemological foundation (e.g., judging a qualitative work based on an interpretive-constructivist epistemology using an interpretive-constructivist methodology versus a positivist or critical realist methodology).

Before demonstrating the application of a systematic qualitative research a la the Gioia approach using the R platform, we discuss five general characteristics of qualitative research that we view as necessary to conduct qualitative research.

First, qualitative research is an iterative and emergent process. This means that qualitative research rarely relies on a one-off process in producing a finding. Rather, it relies on multiple back and forth comparisons between data and theory, and, quite frequently, among the analysis produced by data analysts involved in a research project. It is emergent because a qualitative researcher does not predetermine a research’s outcome at the outset nor limit his/her observations and analysis based upon a certain preconception or idea, model, framework or theory at the beginning of a study. Rather, the researcher follows the logic of “letting the data speak” (allow the data to reveal a pattern or process) for itself. As a consequence, qualitative research often looks messier than quantitative research because the process is not linear.

Second, qualitative research is primarily employed to explore and discover a new understanding and or explanation, and/or to produce new , surprising, or interesting findings. There is no point to conducting a qualitative study if the findings merely describe what has already been known or reported (i.e., purely descriptive research), such as reporting that, for instance, “social impact is important for social enterprises” Footnote 7 , or fail to dig deeply beyond the obvious (i.e., superficial research), such as claiming that “social opportunity recognition precedes the development of social enterprises”, or is simply used to verify Footnote 8 the relationships among variables (i.e., qualitative research that is quantitative in nature), such as “we found that A causes B in 97% of the cases”. Thus, qualitative research is put to good use if it produces new concepts (e.g., concepts not previously mentioned in the literature), counter-intuitive or surprising findings (e.g., reporting that ‘innovativeness weakens performance through mechanisms A, B and C’), or challenges conventional wisdom as explained by theory X (e.g., ‘resource bricolage’ can eventually speed up failure among new organizations in autocratic countries’ with explanation of the underlying processes), or interesting findings (e.g., exploring previously unexplored phenomenon, or interview unique informants or contexts), such as finding that ‘street demonstrations in new democracies in the developing world are not part of democracy if they are ‘paid demonstrations’ involving unemployed workers who make street protests for a living’ and explain the why and how behind them, or any combination thereof.

In discovering a new concept or process, it is common for qualitative researchers to build or invent new vocabularies that best represent new concept(s) of interest. For instance, coining a new terminology that represents an overlooked social phenomenon (e.g., sense making , a new concept that explains leaders’ role in instigating strategic change process (Gioia and Chittipeddi 1991 )) or re-conceptualizing an existing phenomenon using a new perspective following insights that emerge from qualitative data (e.g., “ social entrepreneurship as an instrument of emancipation for ex-terrorists”; Chandra 2017a , b , p. 658).

Third, qualitative research typically relies on rich (layered, intricate, detailed, concrete, and nuanced) and thick data (in-depth data through multiple informants or a variety of sources). Qualitative research contains rich and thick description and or explanation of a social phenomenon (e.g., why and how ex-terrorists perceive the meaning of work in the post-prison life). During the data collection process Footnote 9 , a researcher should make the best attempt to collect as much and as relevant (textual, visual) data as possible about the subject of interest such as conducting multiple in-depth interviews with an informant or an interview with a group of informants, for a more holistic and defendable data, and then add this data to other sources of data (e.g., news articles, observations, documents, website materials) on the same topic—known as data triangulation . This is the opposite from the conventional positivist epistemology (e.g., survey or laboratory experiment methodology), which tends to collect ‘lean data’ via a few questions and precise measurement scales (e.g., 1–5 scale).

Fourth, qualitative research seeks to produce processes, theories, and progressions that articulate and explain Footnote 10 a social phenomenon. To achieve these, a qualitative researcher will follow a methodology Footnote 11 (e.g., Gioia, or Eisenhardt, or Ragin approach) to analyze the qualitative data and abstract them to produce higher-level meanings, and map how one event (or process or concept) leads to other events (or processes or concepts). Therefore, qualitative research focuses on the dynamics of a social phenomenon (“how change unfolds”) and seeks to study observed or recorded events to understand and explain why and how they produce outcomes. The insights generated by qualitative research is called analytical generalization Footnote 12 as opposed to statistical generalizations, which are insights generated by quantitative research.

Lastly, qualitative research is contextual . Although all research must consider the context, there is a general consensus that context is king in qualitative research. This means that first, identifying a new or fresh context that contributes Footnote 13 to our understanding of a field is an advantage. By doing so, qualitative research can offer theory extension , by studying a phenomenon in a new context (e.g., how “fake news” is designed by activists for political purposes using WhatsApp as a new context of study). Second, context can be used as a dimension or analytical tool to help understand a social phenomenon in comparative contexts (e.g., to understand the motivations of social entrepreneurship, one can examine how the behavior and motivation of social entrepreneurs might differ from business entrepreneurs). Importantly, a context-sensitive research enables qualitative researchers to make stronger inferences within a context (achieving internal validity) before gradually studying other contexts in a comparative sense to enhance the inferences.

1.3 Major Paradigms in Qualitative Research

As mentioned above, qualitative research suffers from “a lack of boilerplate Footnote 14 ” problem. In other words, it lacks a standard approach. Although some qualitative scholars resist any dominant design in qualitative research in support of methodological pluralism (e.g., Friese 2011 ; Cornelissen 2017 ; Welch et al. 2011 ), we have witnessed a growing tendency for scholarly communities to adopt and legitimize major qualitative research paradigms in recent years. The most identifiable paradigms are interpretivism , positivism , and critical realism (see Table 1.1 ). Among the different qualitative research approaches, the Gioia approach is essentially interpretivist-constructivist or what we label systematic interpretivism . That is, it relies on interpretivist epistemology but executed using a systematic approach. The Yin-Eisenhardt approach is empiricist-positivist or what we label as qualitative positivism ; that is it applies positivist epistemology to qualitative data. The Langley approach is critical realist, or what we label as pluralistic realism . This means that it relies on critical realist epistemology but adopts a pluralistic (“no particular style is preferred”) approach to doing research.

We present a comparison of the Gioia, Yin-Eisenhardt, and Langley qualitative approaches and describe their differences across 15 dimensions (see Table 1.1 ). We argue that these approaches provide guidance and inspiration for qualitative scholars rather than to limit or constrain them. There is plenty of room for creativity and improvisation in applying each of these approaches. Also, these approaches are not ‘the final word’ on how qualitative research should be performed but instead are constantly evolving and improving. In essence they serve as maps to help guide scholars across the vast terrain of qualitative scholarship.

Interpretivism is a school of thought that treats social reality as subjective and co-constructed by researchers aiming to make sense of the world through individual or collective experiences (Gioia 2007 ; Ramoglou and Tsang 2016 ; Stake 2010 ; Young and Collin 2004 ). In this school, language and linguistic devices convey a collectively constructed and understood social reality. In this school, the role of qualitative methods is to interpret, explore, and discover new concepts, constructs, working theories or models or frameworks. Qualitative research is rooted in interpretivism. Interpretivism itself is a ‘big tent’ that encompasses symbolic interactionism, hermeneutics, dramaturgy, ethnomethodology, and ethnography, among other fields (for more, see Prasad 2018 ).

Positivism , on the other hand, is a school that treats social reality as objective, something that “exists out there” for verification and testing (Brinkmann 2018 ; Hunt 1991 ; King et al. 1994 ). This school is inspired by the hypothetico-deductive paradigm in the social sciences. It uses quantitative methods but also supports the application of qualitative methods to elaborate or validate preconceived constructs, “theories” or propositions (Dubé and Paré 2003 ; Langley and Abdallah 2011 ).

Interpretivism is often used for theory-building and discovery-oriented research, while positivism for theory-testing or theory-elaboration or theory-refinement research. Depending on one’s epistemological position, some scholars argue that interpretivism and positivism are complementary (Lin 1998 ; Sobh and Perry 2006 ) because social reality is partly real, partly co-constructed and interpreted and hence structured in various levels; thus both camps can be combined to better study the social reality. This gave rise to the critical realism school (Easton 2010 ; Ramoglou and Tsang 2016 ; Welch et al. 2011 ). In relation to the other two schools, critical realism is pluralistic in its approach (Gehman et al. 2017 ) because, in the words of Langley, “a single [qualitative] methodology is really not a good idea” (p. 6) and “it is better to welcome [methodological] diversity” (p. 10).

The Gioia Approach

The Gioia approach (Gioia et al. 2013 ) is inspired by the interpretivist-constructivist epistemology and is more concerned with obtaining insight and generating, exploring and discovering new concepts, processes, or mechanisms, and finally generating a process model or a “theory”. The Gioia approach uses a systematic and rigorous approach to doing qualitative research as a response to the “impressionistic” (and often “poetic”) and “insufficient demonstrative evidence” (Gioia 2019 , forthcoming) criticisms on qualitative research. The Gioia approach has an evidentiary basis and storytelling component. It shows and tells readers how and why a researcher arrives at his/her assertions based on the data analyzed. This approach conceptualizes qualitative research as a sense-making process in that a researcher relies on sense-making processes to figure out what he/she is confronting.

The Gioia approach typically begins with a research question, however, it frequently includes a basic discussion of the relevant literature regarding a phenomenon of interest (e.g., Gioia et al. 2010 ; Vaccaro and Palazzo 2015 ) before presenting the methodology section. This structure clarifies definitions, acknowledges the knowns and unknowns in a particular field, and/or highlights inconsistencies and acknowledges the absence of theoretical explanations for a phenomenon. In this approach, a researcher is not dictated by the initial literature review. In terms of datacollection, the Gioia approach generally uses interview data, embraces data triangulation, and includes longitudinal data collection and multiple informants. This approach primarily relies on purposeful sampling (Lincoln and Guba 1985 ) but does not recommend a set number of case sites (as opposed to the Yin-Eisenhardt approach, see below) because it is more concerned with the robust interpretation of themes emerging from the data than with replication logic (as in positivism). Thus, the Gioia approach has been used in single-case studies (e.g., Corley and Gioia 2004 ; Nag et al. 2007 ), although we argue that it is equally valid when applied to multiple-case studies involving four or more cases.

The Gioia approach’s uniqueness is in its process of moving back and forth between the emergent findings and the literature/theories to identify, generate or position new concepts in or from the data collected (Alvesson and Kärreman 2007 ). In so doing, it relies on a unique process of coding the (textual) data as first-order categories (called “open coding”) with labels that represent the raw data as closely as possible (e.g., “our forests are disappearing” and “the rivers are polluted” can be coded as “environmental destruction” as a first-order code) and then abstracting them into second-order themes within a firmer theoretical realm (called “axial coding”) (e.g., first order codes “environmental destruction” and “many species become extinct” can be abstracted into “dying ecosystem” as a second-order theme) and, finally, into aggregate dimensions (called “selective coding) (e.g., second order themes “dying ecosystem”, “other habitable planets exist” and “it’s time to get out of the Earth” can be abstracted into “new habitable planets as a solution” as the aggregate dimensions). This process is facilitated by one member of the research team acting as ‘devil’s advocate’ to critique the interpretations that emerge (Gioia et al. 2013 ). The three orders of data analysis are structured and portrayed as a data structure . In a nutshell, the datastructure offers a bird’s eye view of insights from the data and is an effective method of both communicating findings and enabling readers/reviewers to easily follow the researcher’s reasoning. Data tables containing representative data of informants’ quotes (or proof quotes) are typically included as evidence, whereas quotes are also presented in the manuscript (the power quotes) itself to highlight new concepts or insights. Finally, the Gioia approach aggregates the overall coding output into a process model or grounded theory model that depicts the dynamic relationships among the emergent concepts. In other words, it adopts a concept-oriented process-based theorizing ; that is, it seeks to produce (static and dynamic) concepts that portray and explain the dynamics of social reality.

What Gioia understates is that the process of constructing the data structure and grounded theory model is messy and iterative. It is inherently a creative process but performed with a well-organized imagination (Weick 1989 ). Thus the Gioia approach can be described as “creativity with fences”.

Yin-Eisenhardt Approach

In contrast, theYin-Eisendhardt approach (Eisenhardt 1989a ; Yin 2003 ) is rooted in positivist epistemology and primarily focuses on theory or construct validation , elaboration , refinement , disconfirmation , or falsification . It seeks to develop theoretical propositions as the ultimate product. This approach is also known as variable-oriented theorizing ; whereby a researcher produces causal laws that predict relationships among variables or constructs regardless of context.

Pursuant to this approach, a researcher typically begins with a research question and some knowledge of the relevant literature regarding a phenomenon of interest but makes little effort to explicate the theory. Typically, the methodology is presented immediately after the Introduction, and little or no literature review is presented because this approach avoids being constrained by what is already known in the literature (e.g., Eisenhardt 1989a , which has no literature review; Ozcan and Eisenhardt 2009 , which has only a brief literature review).

Data collection under the Yin-Eisendhardt approach typically requires data triangulation, multiple cases, multiple informants, and often involves some form of quantitative data. Through replication logic (Eisenhardt 1989a ; Yin 2003 ), a researcher seeks to find similarity in the potential variables of interest from one case to the next until theoretical saturation is reached. To achieve this saturation, the researcher investigates multi-case sites where s/he interviews numerous informants (Eisenhardt 1989a ; Ozcan and Eisenhardt 2009 ). For example, if laziness is theorized to improve work efficiency under highly stressful work environment’, then a researcher will conduct interviews with managers in various companies to see if laziness eventually improves work efficiency. Eisenhardt ( 1989a , b ) suggests between 6 and 10 cases for a solid qualitative study. The researcher generally begins to analyze each case alone (called ‘within-case analysis’) and then proceeds to conduct a cross-case analysis (Yin 2003 ). As patterns emerge, the researcher induces robust theoretical constructs and causal relations from the cases, following an iterative process of cycling among theory, data and the literature to refine the findings and clarify contributions. This approach typically portrays the data containing potential variables of interest in one or more tables and in tables containing key descriptive, explanatory, or illustrative quotes as evidence. This approach presents theoretical propositions as causal statements that resemble those often found at the beginning of a hypothetico-deductive paper, as the ultimate product.

A key feature of the Yin-Eisenhardt approach is how it wraps up a qualitative research project (or ‘reaches closure’). This approach tends to focus on tabulating evidence to refine constructs and their relationships, by focusing on variables that influence a dependent variable (e.g., decision durations, decision types, stakeholders types that influence high vs. low firm performance (see Eisenhardt 1989a )), using a few short informant quotes , presenting testable propositions , and representing the overall findings in a box-and-arrow model to demonstrate causality.

The Langley Approach

The Langley approach is inspired by the critical realism school. This approach can be labeled as pluralistic realism because it advocates the use of diverse and pluralistic approaches in doing qualitative research including the interpretivism and positivism. This approach adopts an event-oriented process-based theorizing , wherein a researcher traces the causal processes that explain how and why things emerge, develop, and terminate in specific contexts. In doing so, it embraces inductive and deductive (or abductive process, or ‘retroduction’) processes in order to reconstruct, re-describe, and re-contextualize social reality. It does not, however, seek to invent new concepts, which is commonly used in the Gioia approach. However, akin to the Gioia approach it embraces a process-oriented style of theorizing in that it produces event maps that explain a dynamic social process.

The Langley approach embraces a series of tools to develop process theorizing: cross-case replication (similar to the Yin-Eisenhardt approach), longitudinal replication, event mapping, analytical generalization, and contextualized explanation. Context is seen as king; it allows the study of multiple pathways to explain a social reality. Tensions, dialectics, and equifinality (i.e., where the same initial state can lead to multiple outcomes) from the data are considered positive. Most research that adopts the Langley approach involves multiple cases , which are often much smaller than those suggested by Yin-Eisenhardt or Gioia—in the range of 2–3 case sites but with a large number of interviews (between 29 to 100 interviews) conducted over 2 or more years.

In the Langley approach, the research outputs typically comprise event maps and temporal explanations that explain the micro (specific cases) and macro (across cases) mechanisms of social reality (e.g., how organizations radically change routines, how merging organizations struggle to create identities for themselves and others). Although Langley claims that her approach does not constitute a specific process, methodology or consensus-seeking goal, she in fact does. She primarily advocates the use of process tracing (construction of a causal link from outcome to events in the form of process maps ) and relies on the abductive process leading to re-description or recontextualization of a social phenomenon (e.g., reinterpreting and re-classifying the meaning of identity among merging organizations or the role of spaces in how organizations break routines).

A good example of the Gioia approach is a study of young social activists who successfully challenged the practice of paying protection money Italian criminal organizations (Vaccaro and Palazzo 2015 ). These scholars gradually coded various first-order concepts from primarily interview data conducted with the activists, local business owners, local citizens (consumers, students, teachers), to police and mafia experts, into six second-order themes (i.e., which comprise new concepts called values, hooking, anchoring, activating, securing, and uniting) and finally aggregating them into two major dimensions (i.e., moralizing and integrating). “Power quotes” (i.e., the most powerful or revelatory examples of informants’ speeches or statements) are also often used in the text and data tables of Gioia type of studies. For example, Vaccaro and Palazzo ( 2015 ) creatively inserted short quotes of their informants in the text and used tables to summarize various important themes and the corresponding informants’ quotes to portray the data and their abstractions (e.g., “ their strategy to group people together and to work with multiple networks is very successful in minimizing the risk of Mafia attacks ” to highlight a first-order code called “uniting”, p.1088).

A typical example of the Yin-Eisenhardt approach can be seen in Eisenhardt ( 1989b ) paper that ended the study by developing a model of strategic decision making in high-velocity environments along with propositions that theorized the relationships between on decision-making variables and firm performance. Eisenhardt ( 1989b ) used qualitative and quantitative data to provide numerical estimates of the speed of decision making in the fast-changing technology sector (i.e., using decision durations as data, number of meetings, and classification of active versus passive conflict resolution to see variations among cases) and she used very limited informants’ quotes in the data presentation.

A good example of Langley approach is the Bucher and Langley ( 2016 ) paper that provides a contextualized explanation of how organization members strived to radically change organizational routines – via the use of reflective and experimental spaces (spaces to imagine and spaces to integrate and act, respectively) and uses micro and macro event maps to portray the mechanisms in interruption and reorienting of routines in organizations. This paper did not offer any new concepts or confirm/disconfirm any variables but offered an event analysis across time that identified the unique steps of how routines are interrupted and reoriented.

The Gioia approach is a form of systematic interpretivism and is best used when a researcher focuses on meaning and concepts discovery and/or generation. It produces systematically derived concepts and their relationships that describe and explain a social phenomenon (e.g., sense-making and sense giving or moralizing as new concepts). The Yin-Eisenhardt approach is a form of qualitative positivism and is best used when a researcher seeks to focus on the confirmation/disconfirmation and testing of variables of interest. It produces variables and their relationships that are testable in the form of hypotheses. The Langley approach is a form of pluralistic critical realism —which encourages the use of diverse types of analytical techniques to unpack different layers of reality—and is best used when a researcher wants to understand time-sensitive events, and how events or processes or organizations evolve. It produces a variety of time-sensitive maps explaining how events unfold over time.

The choice as to which approach to use depends on one’s research goal(s) and the type of data available (data is the most precious resource in any qualitative research). For instance, data representing events that are time-stamped might easily call for the use of the Langley approach. When researchers have access to numerical data such as an organization’s performance data and interview data, then the Yin-Eisenhardt approach is feasible. When the data are primarily interview data (i.e., words), the Gioia approach is a natural choice. However, as we will describe later in Chap. 3 and beyond, the use of R platform enables the analysis of a large number of qualitative data (e.g., hundreds to tens of thousands of textual documents) and cases thus advancing the Gioia approach.

There is room for creativity and improvisation in qualitative research. We can choose between the Gioia, Yin-Eisenhardt or Langley approach, depending on the goal. Each of them can serve as an anchor to conduct high quality qualitative research. Having no methodological anchor at all (i.e., not knowing clearly which dominant approach is used in a qualitative study) weakens a qualitative research project and makes it difficult to defend qualitative findings in the journal review process.

These approaches are constantly evolving and should NOT be taken as the ‘final word’ or only approaches in qualitative research. For instance, the earlier version of Gioia’s work ( 1992 ) that examined the Pinto Fires case used descriptive interpretivism , an approach advocated by Stake ( 2010 ) to describe social phenomena in a descriptive manner. And Gioia has continued to refine his approach. Likewise, Langley’s ( 1988 ) research on the roles of strategic planning Welch et al.’s ( 2008 ) and other work in which she was not the main author typically employed the descriptive interpretivist approach. Over time these scholars developed more sophisticated approaches. In their recent work, Bucher and Langley 92,016) first presented an abstract form of a general process model (or what they called “first order findings”) and subsequently offered concrete explanations and examples using the cases (or “second order findings). In this way, this looks like the reverse of Gioia’s approach in that the Gioia’s second order is more general and abstract that the first order analysis.

We argue that a software-assisted qualitative research approach can enhance the Gioia, Yin-Eisenhardt, and Langley approaches. In this book, we selected the Gioia approach to extend and enrich by harnessing R open-source software to enable a systematic, rigorous yet creative approach to qualitative research. Some scholars have criticized Gioia for “ruining the presentation of pure ethnography”, employing a “naïve empiricism” approach, for being “too structured”, “too stylized”, “too inhabiting of creative insight” among other criticism (see Gioia 2019 ). If ‘a way of seeing is a way of not seeing, then a way of not seeing is essentially a way seeing.’ Thus, even methodological pluralists can be trapped by a particular view of theorizing (i.e., by not proposing a particular qualitative research approach). What matters more is one’s awareness of the various dominant approaches to qualitative research and treating such approaches as guidance and inspiration for one’s own qualitative research, rather than restrictions.

1.4 Conclusion

While seemingly easy, qualitative research is as challenging as quantitative researchmethodologies. Anyone can sing but to sing like opera stars Luciano Pavarotti or Renee Fleming requires sophisticated methodology and training. The same is true for qualitative research. Good advice for any qualitative research scholar is to learn the methodology, practice it and tweak it when necessary.

A major source of the difficulty in doing qualitative research lies in the tacit and non-standardized nature of this type of research. In the eyes of novice researchers, the differences between high quality and low-quality qualitative work is often imperceptible. In fact, differences can be observed. Examples include interesting and novel concepts or process model that challenges existing assumptions, or revealing a process that was taken for granted or offering a new perspective. The experience of being “grilled” by editors in top-tier journals is invaluable and often a better teacher than following a well-established step-by-step research formula. Sincerely hope that we have de-mystified qualitative research by exposing its common misconceptions, articulating its characteristics and requirements, and clarifying three types of approaches: the interpretivist-constructivist Gioia, the positivist Yin-Eisenhardt, and the critical realist Langley. Lastly, one should not evaluate a qualitative research approach (e.g., a Gioia approach) using the logic of another qualitative approach (e.g., Langley approach) for they are essentially different ontologically and epistemologically.

Qualitative research is defined as the practice used to study things –– individuals and organizations and their reasons, opinions, and motivations, beliefs in their natural settings. It involves an observer (a researcher) who is located in the field , who transforms the world into a series of representations such as fieldnotes, interviews, conversations, photographs, recordings and memos (Denzin and Lincoln 2011 ). Many researchers employ qualitative research for exploratory purpose while others use it for ‘quasi’ theory testing approach. Qualitative research is a broad umbrella of research methodologies that encompasses grounded theory (Glaser and Strauss 2017 ; Strauss and Corbin 1990 ), case study (Flyvbjerg 2006 ; Yin 2003 ), phenomenology (Sanders 1982 ), discourse analysis (Fairclough 2003 ; Wodak and Meyer 2009 ), ethnography (Geertz 1973 ; Garfinkel 1967 ), and netnography (Kozinets 2002 ), among others. Qualitative research is often synonymous with ‘case study research’ because ‘case study’ primarily uses (but not always) qualitative data.

The quality standards or evaluation criteria of qualitative research comprises: (1) credibility (that a researcher can provide confidence in his/her findings), (2) transferability (that results are more plausible when transported to a highly similar contexts), (3) dependability (that errors have been minimized, proper documentation is provided), and (4) confirmability (that conclusions are internally consistent and supported by data) (see Lincoln and Guba 1985 ).

We classify research into a continuum of theory building — >   theory elaboration — >   theory testing . Theory building is also known as theory exploration. Theory elaboration refers to the use of qualitative data and a method to seek “confirmation” of the relationships among variables or processes or mechanisms of a social reality (Bartunek and Rynes 2015 ).

In the context of qualitative research, theory/ies usually refer(s) to conceptual model(s) or framework(s) that explain the relationships among a set of variables or processes that explain a social phenomenon. Theory or theories could also refer to general ideas or frameworks (e.g., institutional theory, emancipation theory, or identity theory) that are reviewed as background knowledge prior to the commencement of a qualitative research project.

For example, a qualitative research can ask the following question: “How can institutional change succeed in social contexts that are dominated by organized crime?” (Vaccaro and Palazzo 2015 ).

We have witnessed numerous cases in which committed positivist methodologists were asked to review qualitative papers, and they used a survey approach to assess the quality of an interpretivist work. This reviewers’ fallacy is dangerous and hampers the progress of a field of research. Editors must be cognizant of such fallacy and avoid it.

A social enterprises (SE) is an organization that combines social welfare and commercial logics (Doherty et al. 2014 ), or that uses business principles to address social problems (Mair and Marti 2006 ); thus, qualitative research that reports that ‘social impact’ is important for SEs is too descriptive and, arguably, tautological. It is not uncommon to see authors submitting purely descriptive papers to scholarly journals.

Some qualitative researchers have conducted qualitative work using primarily a checklist (ticking the boxes) to show the presence or absence of variables, as if it were a survey-based study. This is utterly inappropriate for a qualitative work. A qualitative work needs to show the richness and depth of qualitative findings. Nevertheless, it is acceptable to use such checklists as supplementary data if a study involves too many informants or variables of interest, or the data is too complex due to its longitudinal nature (e.g., a study that involves 15 cases observed and involving 59 interviews with 33 informants within a 7-year fieldwork used an excel sheet to tabulate the number of events that occurred as supplementary data to the main analysis; see Chandra 2017a , b ).

As mentioned earlier, there are different types of qualitative research. Thus, a qualitative researcher will customize the data collection process to fit the type of research being conducted. For example, for researchers using ethnography, the primary data will be in the form of photos and/or videos and interviews; for those using netnography, the primary data will be internet-based textual data. Interview data is perhaps the most common type of data used across all types of qualitative research designs and is often synonymous with qualitative research.

The purpose of qualitative research is to provide an explanation , not merely a description and certainly not a prediction (which is the realm of quantitative research). However, description is needed to illustrate qualitative data collected, and usually researchers describe their qualitative data by inserting a number of important “informant quotes” in the body of a qualitative research report.

We advise qualitative researchers to adhere to one approach to avoid any epistemological and ontological mismatch that may arise among different camps in qualitative research. For instance, mixing a positivist with a constructivist approach in qualitative research frequently leads to unnecessary criticism and even rejection from journal editors and reviewers; it shows a lack of methodological competence or awareness of one’s epistemological position.

Analytical generalization is not generalization to some defined population that has been sampled, but to a “theory” of the phenomenon being studied, a theory that may have much wider applicability than the particular case studied (Yin 2003 ).

There are different types of contributions. Typically, a researcher is expected to clearly articulate the theoretical contributions for a qualitative work submitted to a scholarly journal. Other types of contributions are practical (or managerial ), common for business/management journals, and policy , common for policy related journals.

There is ongoing debate on whether a template for qualitative research is desirable or necessary, with one camp of scholars (the pluralistic critical realists) that advocates a pluralistic approaches to qualitative research (“qualitative research should not follow a particular template or be prescriptive in its process”) and the other camps are advocating for some form of consensus via the use of particular approaches (e.g., the Eisenhardt or Gioia Approach, etc.). However, as shown in Table 1.1 , even the pluralistic critical realism in itself is a template and advocates an alternative form of consensus through the use of diverse and pluralistic approaches in doing qualitative research.

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Article contents

Qualitative research: foundations, approaches, and practices.

  • Thomas Greckhamer Thomas Greckhamer Rucks Department of Management, Louisiana State University
  •  and  Sebnem Cilesiz Sebnem Cilesiz Department of Educational Foundations and Leadership, University of Louisiana at Lafayette
  • https://doi.org/10.1093/acrefore/9780190224851.013.214
  • Published online: 23 March 2022

Qualitative research is an umbrella term that is typically used in contrast to quantitative research and captures research approaches that predominantly rely on collecting and analyzing qualitative data (i.e., data in the form of words, still or moving images, and artifacts). Qualitative research encompasses a wide range of research approaches with different philosophical and theoretical foundations and empirical procedures. Different assumptions about reality and knowledge underlying these diverse approaches guide researchers with respect to epistemological and methodological questions and inform their choices regarding research questions, data collection, data analysis, and the writing of research accounts. While at present a few dominant approaches are commonly used by researchers, a rich repertoire of qualitative approaches is available to management researchers that has the potential to facilitate deeper and broader insights into management phenomena.

  • qualitative research
  • research paradigms
  • methodology
  • research design
  • qualitative approaches
  • data collection
  • data analysis

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  • What Is Qualitative Research? | Methods & Examples

What Is Qualitative Research? | Methods & Examples

Published on 4 April 2022 by Pritha Bhandari . Revised on 30 January 2023.

Qualitative research involves collecting and analysing non-numerical data (e.g., text, video, or audio) to understand concepts, opinions, or experiences. It can be used to gather in-depth insights into a problem or generate new ideas for research.

Qualitative research is the opposite of quantitative research , which involves collecting and analysing numerical data for statistical analysis.

Qualitative research is commonly used in the humanities and social sciences, in subjects such as anthropology, sociology, education, health sciences, and history.

  • How does social media shape body image in teenagers?
  • How do children and adults interpret healthy eating in the UK?
  • What factors influence employee retention in a large organisation?
  • How is anxiety experienced around the world?
  • How can teachers integrate social issues into science curriculums?

Table of contents

Approaches to qualitative research, qualitative research methods, qualitative data analysis, advantages of qualitative research, disadvantages of qualitative research, frequently asked questions about qualitative research.

Qualitative research is used to understand how people experience the world. While there are many approaches to qualitative research, they tend to be flexible and focus on retaining rich meaning when interpreting data.

Common approaches include grounded theory, ethnography, action research, phenomenological research, and narrative research. They share some similarities, but emphasise different aims and perspectives.

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Each of the research approaches involve using one or more data collection methods . These are some of the most common qualitative methods:

  • Observations: recording what you have seen, heard, or encountered in detailed field notes.
  • Interviews:  personally asking people questions in one-on-one conversations.
  • Focus groups: asking questions and generating discussion among a group of people.
  • Surveys : distributing questionnaires with open-ended questions.
  • Secondary research: collecting existing data in the form of texts, images, audio or video recordings, etc.
  • You take field notes with observations and reflect on your own experiences of the company culture.
  • You distribute open-ended surveys to employees across all the company’s offices by email to find out if the culture varies across locations.
  • You conduct in-depth interviews with employees in your office to learn about their experiences and perspectives in greater detail.

Qualitative researchers often consider themselves ‘instruments’ in research because all observations, interpretations and analyses are filtered through their own personal lens.

For this reason, when writing up your methodology for qualitative research, it’s important to reflect on your approach and to thoroughly explain the choices you made in collecting and analysing the data.

Qualitative data can take the form of texts, photos, videos and audio. For example, you might be working with interview transcripts, survey responses, fieldnotes, or recordings from natural settings.

Most types of qualitative data analysis share the same five steps:

  • Prepare and organise your data. This may mean transcribing interviews or typing up fieldnotes.
  • Review and explore your data. Examine the data for patterns or repeated ideas that emerge.
  • Develop a data coding system. Based on your initial ideas, establish a set of codes that you can apply to categorise your data.
  • Assign codes to the data. For example, in qualitative survey analysis, this may mean going through each participant’s responses and tagging them with codes in a spreadsheet. As you go through your data, you can create new codes to add to your system if necessary.
  • Identify recurring themes. Link codes together into cohesive, overarching themes.

There are several specific approaches to analysing qualitative data. Although these methods share similar processes, they emphasise different concepts.

Qualitative research often tries to preserve the voice and perspective of participants and can be adjusted as new research questions arise. Qualitative research is good for:

  • Flexibility

The data collection and analysis process can be adapted as new ideas or patterns emerge. They are not rigidly decided beforehand.

  • Natural settings

Data collection occurs in real-world contexts or in naturalistic ways.

  • Meaningful insights

Detailed descriptions of people’s experiences, feelings and perceptions can be used in designing, testing or improving systems or products.

  • Generation of new ideas

Open-ended responses mean that researchers can uncover novel problems or opportunities that they wouldn’t have thought of otherwise.

Researchers must consider practical and theoretical limitations in analysing and interpreting their data. Qualitative research suffers from:

  • Unreliability

The real-world setting often makes qualitative research unreliable because of uncontrolled factors that affect the data.

  • Subjectivity

Due to the researcher’s primary role in analysing and interpreting data, qualitative research cannot be replicated . The researcher decides what is important and what is irrelevant in data analysis, so interpretations of the same data can vary greatly.

  • Limited generalisability

Small samples are often used to gather detailed data about specific contexts. Despite rigorous analysis procedures, it is difficult to draw generalisable conclusions because the data may be biased and unrepresentative of the wider population .

  • Labour-intensive

Although software can be used to manage and record large amounts of text, data analysis often has to be checked or performed manually.

Quantitative research deals with numbers and statistics, while qualitative research deals with words and meanings.

Quantitative methods allow you to test a hypothesis by systematically collecting and analysing data, while qualitative methods allow you to explore ideas and experiences in depth.

There are five common approaches to qualitative research :

  • Grounded theory involves collecting data in order to develop new theories.
  • Ethnography involves immersing yourself in a group or organisation to understand its culture.
  • Narrative research involves interpreting stories to understand how people make sense of their experiences and perceptions.
  • Phenomenological research involves investigating phenomena through people’s lived experiences.
  • Action research links theory and practice in several cycles to drive innovative changes.

Data collection is the systematic process by which observations or measurements are gathered in research. It is used in many different contexts by academics, governments, businesses, and other organisations.

There are various approaches to qualitative data analysis , but they all share five steps in common:

  • Prepare and organise your data.
  • Review and explore your data.
  • Develop a data coding system.
  • Assign codes to the data.
  • Identify recurring themes.

The specifics of each step depend on the focus of the analysis. Some common approaches include textual analysis , thematic analysis , and discourse analysis .

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QUALITATIVE RESEARCH Qualitative research is a method of inquiry often used in the social sciences. Qualitative researchers aim to gather an in-depth understanding of human behavior and the reasons that govern such behavior. The qualitative method investigates the why and how of decision making, not just what, where, when. Hence, smaller but focused samples are more often used. QUALITATIVE APPROACHES

Ethnography The emphasis in ethnography is on studying an entire culture. Originally, the idea of a culture was tied to the notion of ethnicity and geographic location, but it has been broadened to include virtually any group or organization. That is, we can study the "culture" of a business or defined group. The most common ethnographic approach is participant observation as a part of field research. The ethnographer becomes immersed in the culture as an active participant and records extensive field notes. As in grounded theory, there is no preset limiting of what will be observed and no real ending point in an ethnographic study. Field Research Field research can be considered either a broad approach to qualitative research or a method of gathering qualitative data. The essential idea is that the researcher goes "into the field" to observe the phenomenon in its natural state. It is the method of participant observation. The field researcher typically takes extensive field notes which are subsequently coded and analyzed in a variety of ways. Grounded Theory The purpose of grounded theory is to develop theory about phenomena of interest. But this is not just abstract theorizing, the theory needs to be grounded or rooted in observation. It is a complex iterative process. The research begins with the raising of generative questions which help to guide the research but are not intended to be either static or confining. As the researcher begins to gather data, core theoretical concept(s) are identified. Tentative linkages are developed between the theoretical core concepts and the data. This early phase of the research tends to be very open and can take months. Later on the researcher is more engaged in verification and summary. The effort tends to evolve toward one core category that is central. Phenomenology Phenomenology is sometimes considered a philosophical perspective as well as an approach to qualitative methodology. It has a long history in several social research disciplines including psychology, sociology and social work. Phenomenology emphasizes a focus on people's subjective experiences and interpretations of the world. The phenomenologist wants to understand how the world appears to others.

International and interdisciplinary partnership: Duke CFAR researchers deliver quantitative and qualitative methods workshops in Vietnam

In March 2024, the Duke Center for AIDS Research’s Social & Behavioral Sciences (SBS) Core and Quantitative Sciences (QS) Core, in collaboration with the Clinical Core, organized two workshops held at the Tropical Medicine Research Center for Talaromycosis at Pham Ngoc Thach University of Medicine in Ho Chi Minh City, Vietnam. Each workshop provided training for 30-45 Vietnamese post-graduate trainees in health sciences from surrounding medical universities and affiliated hospitals across Vietnam.

Vietnam 1

The two-day Qualitative Sciences Workshop, led by Dr. Amy Corneli and Mr. Kevin McKenna , focused on the principles and methods of qualitative research. Attendees learned how to design, conduct, and analyze qualitative data from in-depth interviews and focus group discussions through the use of concrete examples. Dr. Corneli also provided guidance to a Vietnamese PhD student in developing the qualitative research aim for her PhD proposal, focusing on improving the quality of life and outcomes of patients with advanced HIV disease during the critical time period after hospital discharge from an acute AIDS-related illness.

Vietnam 3

The two-day Biostatistics Workshop, led by Dr. Rishi Chakraborty , covered fundamental principles of medical research, biostatistics, statistical testing, inference, and common biostatistical concepts. Dr. Chakraborty employed a combination of didactic teaching and practical exercises to address real statistical challenges faced by the Vietnamese researchers.

Vietnam 5

Dr. Thuy Le reflected on the trip: “Following the workshops, Dr. Corneli and Mr. McKenna accompanied our research team to visit Hanoi Medical University, a historic institution dating back 1,000 years. We met with leaders of the Vietnam HIV/AIDS Control of the Vietnam Ministry of Health and HIV doctors and thought leaders of HIV organizations and presented our research results (presented at CROI, March 2024) showing a remarkable 54% prevalence of TB and invasive mycoses and a collective mortality of 30% in hospitalized patients with advanced HIV disease. We discussed updating the National HIV Treatment Guidelines to include screening for talaromycosis and histoplasmosis in patients with advanced HIV disease in Vietnam. Beyond capacity development and policy engagement, we built connections traveling together whilst eating fabulous Vietnamese foods.”

These workshops exemplify the Duke CFAR’s interdisciplinary strengths and commitment to international partnerships and capacity strengthening in the field of HIV research. These efforts contribute to building sustainable research capacity and fostering long-term collaborations to advance global health equity and address critical issues in HIV care and treatment.

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Qualitative Methods in Health Care Research

Vishnu renjith.

School of Nursing and Midwifery, Royal College of Surgeons Ireland - Bahrain (RCSI Bahrain), Al Sayh Muharraq Governorate, Bahrain

Renjulal Yesodharan

1 Department of Mental Health Nursing, Manipal College of Nursing Manipal, Manipal Academy of Higher Education, Manipal, Karnataka, India

Judith A. Noronha

2 Department of OBG Nursing, Manipal College of Nursing Manipal, Manipal Academy of Higher Education, Manipal, Karnataka, India

Elissa Ladd

3 School of Nursing, MGH Institute of Health Professions, Boston, USA

Anice George

4 Department of Child Health Nursing, Manipal College of Nursing Manipal, Manipal Academy of Higher Education, Manipal, Karnataka, India

Healthcare research is a systematic inquiry intended to generate robust evidence about important issues in the fields of medicine and healthcare. Qualitative research has ample possibilities within the arena of healthcare research. This article aims to inform healthcare professionals regarding qualitative research, its significance, and applicability in the field of healthcare. A wide variety of phenomena that cannot be explained using the quantitative approach can be explored and conveyed using a qualitative method. The major types of qualitative research designs are narrative research, phenomenological research, grounded theory research, ethnographic research, historical research, and case study research. The greatest strength of the qualitative research approach lies in the richness and depth of the healthcare exploration and description it makes. In health research, these methods are considered as the most humanistic and person-centered way of discovering and uncovering thoughts and actions of human beings.

Introduction

Healthcare research is a systematic inquiry intended to generate trustworthy evidence about issues in the field of medicine and healthcare. The three principal approaches to health research are the quantitative, the qualitative, and the mixed methods approach. The quantitative research method uses data, which are measures of values and counts and are often described using statistical methods which in turn aids the researcher to draw inferences. Qualitative research incorporates the recording, interpreting, and analyzing of non-numeric data with an attempt to uncover the deeper meanings of human experiences and behaviors. Mixed methods research, the third methodological approach, involves collection and analysis of both qualitative and quantitative information with an objective to solve different but related questions, or at times the same questions.[ 1 , 2 ]

In healthcare, qualitative research is widely used to understand patterns of health behaviors, describe lived experiences, develop behavioral theories, explore healthcare needs, and design interventions.[ 1 , 2 , 3 ] Because of its ample applications in healthcare, there has been a tremendous increase in the number of health research studies undertaken using qualitative methodology.[ 4 , 5 ] This article discusses qualitative research methods, their significance, and applicability in the arena of healthcare.

Qualitative Research

Diverse academic and non-academic disciplines utilize qualitative research as a method of inquiry to understand human behavior and experiences.[ 6 , 7 ] According to Munhall, “Qualitative research involves broadly stated questions about human experiences and realities, studied through sustained contact with the individual in their natural environments and producing rich, descriptive data that will help us to understand those individual's experiences.”[ 8 ]

Significance of Qualitative Research

The qualitative method of inquiry examines the 'how' and 'why' of decision making, rather than the 'when,' 'what,' and 'where.'[ 7 ] Unlike quantitative methods, the objective of qualitative inquiry is to explore, narrate, and explain the phenomena and make sense of the complex reality. Health interventions, explanatory health models, and medical-social theories could be developed as an outcome of qualitative research.[ 9 ] Understanding the richness and complexity of human behavior is the crux of qualitative research.

Differences between Quantitative and Qualitative Research

The quantitative and qualitative forms of inquiry vary based on their underlying objectives. They are in no way opposed to each other; instead, these two methods are like two sides of a coin. The critical differences between quantitative and qualitative research are summarized in Table 1 .[ 1 , 10 , 11 ]

Differences between quantitative and qualitative research

Qualitative Research Questions and Purpose Statements

Qualitative questions are exploratory and are open-ended. A well-formulated study question forms the basis for developing a protocol, guides the selection of design, and data collection methods. Qualitative research questions generally involve two parts, a central question and related subquestions. The central question is directed towards the primary phenomenon under study, whereas the subquestions explore the subareas of focus. It is advised not to have more than five to seven subquestions. A commonly used framework for designing a qualitative research question is the 'PCO framework' wherein, P stands for the population under study, C stands for the context of exploration, and O stands for the outcome/s of interest.[ 12 ] The PCO framework guides researchers in crafting a focused study question.

Example: In the question, “What are the experiences of mothers on parenting children with Thalassemia?”, the population is “mothers of children with Thalassemia,” the context is “parenting children with Thalassemia,” and the outcome of interest is “experiences.”

The purpose statement specifies the broad focus of the study, identifies the approach, and provides direction for the overall goal of the study. The major components of a purpose statement include the central phenomenon under investigation, the study design and the population of interest. Qualitative research does not require a-priori hypothesis.[ 13 , 14 , 15 ]

Example: Borimnejad et al . undertook a qualitative research on the lived experiences of women suffering from vitiligo. The purpose of this study was, “to explore lived experiences of women suffering from vitiligo using a hermeneutic phenomenological approach.” [ 16 ]

Review of the Literature

In quantitative research, the researchers do an extensive review of scientific literature prior to the commencement of the study. However, in qualitative research, only a minimal literature search is conducted at the beginning of the study. This is to ensure that the researcher is not influenced by the existing understanding of the phenomenon under the study. The minimal literature review will help the researchers to avoid the conceptual pollution of the phenomenon being studied. Nonetheless, an extensive review of the literature is conducted after data collection and analysis.[ 15 ]

Reflexivity

Reflexivity refers to critical self-appraisal about one's own biases, values, preferences, and preconceptions about the phenomenon under investigation. Maintaining a reflexive diary/journal is a widely recognized way to foster reflexivity. According to Creswell, “Reflexivity increases the credibility of the study by enhancing more neutral interpretations.”[ 7 ]

Types of Qualitative Research Designs

The qualitative research approach encompasses a wide array of research designs. The words such as types, traditions, designs, strategies of inquiry, varieties, and methods are used interchangeably. The major types of qualitative research designs are narrative research, phenomenological research, grounded theory research, ethnographic research, historical research, and case study research.[ 1 , 7 , 10 ]

Narrative research

Narrative research focuses on exploring the life of an individual and is ideally suited to tell the stories of individual experiences.[ 17 ] The purpose of narrative research is to utilize 'story telling' as a method in communicating an individual's experience to a larger audience.[ 18 ] The roots of narrative inquiry extend to humanities including anthropology, literature, psychology, education, history, and sociology. Narrative research encompasses the study of individual experiences and learning the significance of those experiences. The data collection procedures include mainly interviews, field notes, letters, photographs, diaries, and documents collected from one or more individuals. Data analysis involves the analysis of the stories or experiences through “re-storying of stories” and developing themes usually in chronological order of events. Rolls and Payne argued that narrative research is a valuable approach in health care research, to gain deeper insight into patient's experiences.[ 19 ]

Example: Karlsson et al . undertook a narrative inquiry to “explore how people with Alzheimer's disease present their life story.” Data were collected from nine participants. They were asked to describe about their life experiences from childhood to adulthood, then to current life and their views about the future life. [ 20 ]

Phenomenological research

Phenomenology is a philosophical tradition developed by German philosopher Edmond Husserl. His student Martin Heidegger did further developments in this methodology. It defines the 'essence' of individual's experiences regarding a certain phenomenon.[ 1 ] The methodology has its origin from philosophy, psychology, and education. The purpose of qualitative research is to understand the people's everyday life experiences and reduce it into the central meaning or the 'essence of the experience'.[ 21 , 22 ] The unit of analysis of phenomenology is the individuals who have had similar experiences of the phenomenon. Interviews with individuals are mainly considered for the data collection, though, documents and observations are also useful. Data analysis includes identification of significant meaning elements, textural description (what was experienced), structural description (how was it experienced), and description of 'essence' of experience.[ 1 , 7 , 21 ] The phenomenological approach is further divided into descriptive and interpretive phenomenology. Descriptive phenomenology focuses on the understanding of the essence of experiences and is best suited in situations that need to describe the lived phenomenon. Hermeneutic phenomenology or Interpretive phenomenology moves beyond the description to uncover the meanings that are not explicitly evident. The researcher tries to interpret the phenomenon, based on their judgment rather than just describing it.[ 7 , 21 , 22 , 23 , 24 ]

Example: A phenomenological study conducted by Cornelio et al . aimed at describing the lived experiences of mothers in parenting children with leukemia. Data from ten mothers were collected using in-depth semi-structured interviews and were analyzed using Husserl's method of phenomenology. Themes such as “pivotal moment in life”, “the experience of being with a seriously ill child”, “having to keep distance with the relatives”, “overcoming the financial and social commitments”, “responding to challenges”, “experience of faith as being key to survival”, “health concerns of the present and future”, and “optimism” were derived. The researchers reported the essence of the study as “chronic illness such as leukemia in children results in a negative impact on the child and on the mother.” [ 25 ]

Grounded Theory Research

Grounded theory has its base in sociology and propagated by two sociologists, Barney Glaser, and Anselm Strauss.[ 26 ] The primary purpose of grounded theory is to discover or generate theory in the context of the social process being studied. The major difference between grounded theory and other approaches lies in its emphasis on theory generation and development. The name grounded theory comes from its ability to induce a theory grounded in the reality of study participants.[ 7 , 27 ] Data collection in grounded theory research involves recording interviews from many individuals until data saturation. Constant comparative analysis, theoretical sampling, theoretical coding, and theoretical saturation are unique features of grounded theory research.[ 26 , 27 , 28 ] Data analysis includes analyzing data through 'open coding,' 'axial coding,' and 'selective coding.'[ 1 , 7 ] Open coding is the first level of abstraction, and it refers to the creation of a broad initial range of categories, axial coding is the procedure of understanding connections between the open codes, whereas selective coding relates to the process of connecting the axial codes to formulate a theory.[ 1 , 7 ] Results of the grounded theory analysis are supplemented with a visual representation of major constructs usually in the form of flow charts or framework diagrams. Quotations from the participants are used in a supportive capacity to substantiate the findings. Strauss and Corbin highlights that “the value of the grounded theory lies not only in its ability to generate a theory but also to ground that theory in the data.”[ 27 ]

Example: Williams et al . conducted a grounded theory research to explore the nature of relationship between the sense of self and the eating disorders. Data were collected form 11 women with a lifetime history of Anorexia Nervosa and were analyzed using the grounded theory methodology. Analysis led to the development of a theoretical framework on the nature of the relationship between the self and Anorexia Nervosa. [ 29 ]

Ethnographic research

Ethnography has its base in anthropology, where the anthropologists used it for understanding the culture-specific knowledge and behaviors. In health sciences research, ethnography focuses on narrating and interpreting the health behaviors of a culture-sharing group. 'Culture-sharing group' in an ethnography represents any 'group of people who share common meanings, customs or experiences.' In health research, it could be a group of physicians working in rural care, a group of medical students, or it could be a group of patients who receive home-based rehabilitation. To understand the cultural patterns, researchers primarily observe the individuals or group of individuals for a prolonged period of time.[ 1 , 7 , 30 ] The scope of ethnography can be broad or narrow depending on the aim. The study of more general cultural groups is termed as macro-ethnography, whereas micro-ethnography focuses on more narrowly defined cultures. Ethnography is usually conducted in a single setting. Ethnographers collect data using a variety of methods such as observation, interviews, audio-video records, and document reviews. A written report includes a detailed description of the culture sharing group with emic and etic perspectives. When the researcher reports the views of the participants it is called emic perspectives and when the researcher reports his or her views about the culture, the term is called etic.[ 7 ]

Example: The aim of the ethnographic study by LeBaron et al . was to explore the barriers to opioid availability and cancer pain management in India. The researchers collected data from fifty-nine participants using in-depth semi-structured interviews, participant observation, and document review. The researchers identified significant barriers by open coding and thematic analysis of the formal interview. [ 31 ]

Historical research

Historical research is the “systematic collection, critical evaluation, and interpretation of historical evidence”.[ 1 ] The purpose of historical research is to gain insights from the past and involves interpreting past events in the light of the present. The data for historical research are usually collected from primary and secondary sources. The primary source mainly includes diaries, first hand information, and writings. The secondary sources are textbooks, newspapers, second or third-hand accounts of historical events and medical/legal documents. The data gathered from these various sources are synthesized and reported as biographical narratives or developmental perspectives in chronological order. The ideas are interpreted in terms of the historical context and significance. The written report describes 'what happened', 'how it happened', 'why it happened', and its significance and implications to current clinical practice.[ 1 , 10 ]

Example: Lubold (2019) analyzed the breastfeeding trends in three countries (Sweden, Ireland, and the United States) using a historical qualitative method. Through analysis of historical data, the researcher found that strong family policies, adherence to international recommendations and adoption of baby-friendly hospital initiative could greatly enhance the breastfeeding rates. [ 32 ]

Case study research

Case study research focuses on the description and in-depth analysis of the case(s) or issues illustrated by the case(s). The design has its origin from psychology, law, and medicine. Case studies are best suited for the understanding of case(s), thus reducing the unit of analysis into studying an event, a program, an activity or an illness. Observations, one to one interviews, artifacts, and documents are used for collecting the data, and the analysis is done through the description of the case. From this, themes and cross-case themes are derived. A written case study report includes a detailed description of one or more cases.[ 7 , 10 ]

Example: Perceptions of poststroke sexuality in a woman of childbearing age was explored using a qualitative case study approach by Beal and Millenbrunch. Semi structured interview was conducted with a 36- year mother of two children with a history of Acute ischemic stroke. The data were analyzed using an inductive approach. The authors concluded that “stroke during childbearing years may affect a woman's perception of herself as a sexual being and her ability to carry out gender roles”. [ 33 ]

Sampling in Qualitative Research

Qualitative researchers widely use non-probability sampling techniques such as purposive sampling, convenience sampling, quota sampling, snowball sampling, homogeneous sampling, maximum variation sampling, extreme (deviant) case sampling, typical case sampling, and intensity sampling. The selection of a sampling technique depends on the nature and needs of the study.[ 34 , 35 , 36 , 37 , 38 , 39 , 40 ] The four widely used sampling techniques are convenience sampling, purposive sampling, snowball sampling, and intensity sampling.

Convenience sampling

It is otherwise called accidental sampling, where the researchers collect data from the subjects who are selected based on accessibility, geographical proximity, ease, speed, and or low cost.[ 34 ] Convenience sampling offers a significant benefit of convenience but often accompanies the issues of sample representation.

Purposive sampling

Purposive or purposeful sampling is a widely used sampling technique.[ 35 ] It involves identifying a population based on already established sampling criteria and then selecting subjects who fulfill that criteria to increase the credibility. However, choosing information-rich cases is the key to determine the power and logic of purposive sampling in a qualitative study.[ 1 ]

Snowball sampling

The method is also known as 'chain referral sampling' or 'network sampling.' The sampling starts by having a few initial participants, and the researcher relies on these early participants to identify additional study participants. It is best adopted when the researcher wishes to study the stigmatized group, or in cases, where findings of participants are likely to be difficult by ordinary means. Respondent ridden sampling is an improvised version of snowball sampling used to find out the participant from a hard-to-find or hard-to-study population.[ 37 , 38 ]

Intensity sampling

The process of identifying information-rich cases that manifest the phenomenon of interest is referred to as intensity sampling. It requires prior information, and considerable judgment about the phenomenon of interest and the researcher should do some preliminary investigations to determine the nature of the variation. Intensity sampling will be done once the researcher identifies the variation across the cases (extreme, average and intense) and picks the intense cases from them.[ 40 ]

Deciding the Sample Size

A-priori sample size calculation is not undertaken in the case of qualitative research. Researchers collect the data from as many participants as possible until they reach the point of data saturation. Data saturation or the point of redundancy is the stage where the researcher no longer sees or hears any new information. Data saturation gives the idea that the researcher has captured all possible information about the phenomenon of interest. Since no further information is being uncovered as redundancy is achieved, at this point the data collection can be stopped. The objective here is to get an overall picture of the chronicle of the phenomenon under the study rather than generalization.[ 1 , 7 , 41 ]

Data Collection in Qualitative Research

The various strategies used for data collection in qualitative research includes in-depth interviews (individual or group), focus group discussions (FGDs), participant observation, narrative life history, document analysis, audio materials, videos or video footage, text analysis, and simple observation. Among all these, the three popular methods are the FGDs, one to one in-depth interviews and the participant observation.

FGDs are useful in eliciting data from a group of individuals. They are normally built around a specific topic and are considered as the best approach to gather data on an entire range of responses to a topic.[ 42 Group size in an FGD ranges from 6 to 12. Depending upon the nature of participants, FGDs could be homogeneous or heterogeneous.[ 1 , 14 ] One to one in-depth interviews are best suited to obtain individuals' life histories, lived experiences, perceptions, and views, particularly while exporting topics of sensitive nature. In-depth interviews can be structured, unstructured, or semi-structured. However, semi-structured interviews are widely used in qualitative research. Participant observations are suitable for gathering data regarding naturally occurring behaviors.[ 1 ]

Data Analysis in Qualitative Research

Various strategies are employed by researchers to analyze data in qualitative research. Data analytic strategies differ according to the type of inquiry. A general content analysis approach is described herewith. Data analysis begins by transcription of the interview data. The researcher carefully reads data and gets a sense of the whole. Once the researcher is familiarized with the data, the researcher strives to identify small meaning units called the 'codes.' The codes are then grouped based on their shared concepts to form the primary categories. Based on the relationship between the primary categories, they are then clustered into secondary categories. The next step involves the identification of themes and interpretation to make meaning out of data. In the results section of the manuscript, the researcher describes the key findings/themes that emerged. The themes can be supported by participants' quotes. The analytical framework used should be explained in sufficient detail, and the analytic framework must be well referenced. The study findings are usually represented in a schematic form for better conceptualization.[ 1 , 7 ] Even though the overall analytical process remains the same across different qualitative designs, each design such as phenomenology, ethnography, and grounded theory has design specific analytical procedures, the details of which are out of the scope of this article.

Computer-Assisted Qualitative Data Analysis Software (CAQDAS)

Until recently, qualitative analysis was done either manually or with the help of a spreadsheet application. Currently, there are various software programs available which aid researchers to manage qualitative data. CAQDAS is basically data management tools and cannot analyze the qualitative data as it lacks the ability to think, reflect, and conceptualize. Nonetheless, CAQDAS helps researchers to manage, shape, and make sense of unstructured information. Open Code, MAXQDA, NVivo, Atlas.ti, and Hyper Research are some of the widely used qualitative data analysis software.[ 14 , 43 ]

Reporting Guidelines

Consolidated Criteria for Reporting Qualitative Research (COREQ) is the widely used reporting guideline for qualitative research. This 32-item checklist assists researchers in reporting all the major aspects related to the study. The three major domains of COREQ are the 'research team and reflexivity', 'study design', and 'analysis and findings'.[ 44 , 45 ]

Critical Appraisal of Qualitative Research

Various scales are available to critical appraisal of qualitative research. The widely used one is the Critical Appraisal Skills Program (CASP) Qualitative Checklist developed by CASP network, UK. This 10-item checklist evaluates the quality of the study under areas such as aims, methodology, research design, ethical considerations, data collection, data analysis, and findings.[ 46 ]

Ethical Issues in Qualitative Research

A qualitative study must be undertaken by grounding it in the principles of bioethics such as beneficence, non-maleficence, autonomy, and justice. Protecting the participants is of utmost importance, and the greatest care has to be taken while collecting data from a vulnerable research population. The researcher must respect individuals, families, and communities and must make sure that the participants are not identifiable by their quotations that the researchers include when publishing the data. Consent for audio/video recordings must be obtained. Approval to be in FGDs must be obtained from the participants. Researchers must ensure the confidentiality and anonymity of the transcripts/audio-video records/photographs/other data collected as a part of the study. The researchers must confirm their role as advocates and proceed in the best interest of all participants.[ 42 , 47 , 48 ]

Rigor in Qualitative Research

The demonstration of rigor or quality in the conduct of the study is essential for every research method. However, the criteria used to evaluate the rigor of quantitative studies are not be appropriate for qualitative methods. Lincoln and Guba (1985) first outlined the criteria for evaluating the qualitative research often referred to as “standards of trustworthiness of qualitative research”.[ 49 ] The four components of the criteria are credibility, transferability, dependability, and confirmability.

Credibility refers to confidence in the 'truth value' of the data and its interpretation. It is used to establish that the findings are true, credible and believable. Credibility is similar to the internal validity in quantitative research.[ 1 , 50 , 51 ] The second criterion to establish the trustworthiness of the qualitative research is transferability, Transferability refers to the degree to which the qualitative results are applicability to other settings, population or contexts. This is analogous to the external validity in quantitative research.[ 1 , 50 , 51 ] Lincoln and Guba recommend authors provide enough details so that the users will be able to evaluate the applicability of data in other contexts.[ 49 ] The criterion of dependability refers to the assumption of repeatability or replicability of the study findings and is similar to that of reliability in quantitative research. The dependability question is 'Whether the study findings be repeated of the study is replicated with the same (similar) cohort of participants, data coders, and context?'[ 1 , 50 , 51 ] Confirmability, the fourth criteria is analogous to the objectivity of the study and refers the degree to which the study findings could be confirmed or corroborated by others. To ensure confirmability the data should directly reflect the participants' experiences and not the bias, motivations, or imaginations of the inquirer.[ 1 , 50 , 51 ] Qualitative researchers should ensure that the study is conducted with enough rigor and should report the measures undertaken to enhance the trustworthiness of the study.

Conclusions

Qualitative research studies are being widely acknowledged and recognized in health care practice. This overview illustrates various qualitative methods and shows how these methods can be used to generate evidence that informs clinical practice. Qualitative research helps to understand the patterns of health behaviors, describe illness experiences, design health interventions, and develop healthcare theories. The ultimate strength of the qualitative research approach lies in the richness of the data and the descriptions and depth of exploration it makes. Hence, qualitative methods are considered as the most humanistic and person-centered way of discovering and uncovering thoughts and actions of human beings.

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  1. What Is Qualitative Research?

    Qualitative research methods. Each of the research approaches involve using one or more data collection methods.These are some of the most common qualitative methods: Observations: recording what you have seen, heard, or encountered in detailed field notes. Interviews: personally asking people questions in one-on-one conversations. Focus groups: asking questions and generating discussion among ...

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  5. Definition

    Qualitative research is the naturalistic study of social meanings and processes, using interviews, observations, and the analysis of texts and images. In contrast to quantitative researchers, whose statistical methods enable broad generalizations about populations (for example, comparisons of the percentages of U.S. demographic groups who vote in particular ways), qualitative researchers use ...

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    Qualitative research is defined as an exploratory method that aims to understand complex phenomena, often within their natural settings, by examining subjective experiences, beliefs, attitudes, and behaviors. Learn more about qualitative research methods, types, examples and best practices.

  13. What is Qualitative Research? Methods, Types, Approaches and Examples

    Qualitative research is the process of collecting, analyzing, and interpreting non-numerical data. The findings of qualitative research are expressed in words and help in understanding individuals' subjective perceptions about an event, condition, or subject. This type of research is exploratory and is used to generate hypotheses or theories ...

  14. What Is Qualitative Research?

    Qualitative research methods. Each of the research approaches involve using one or more data collection methods.These are some of the most common qualitative methods: Observations: recording what you have seen, heard, or encountered in detailed field notes. Interviews: personally asking people questions in one-on-one conversations. Focus groups: asking questions and generating discussion among ...

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