sample cover letter for canada revenue agency

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How to write a letter to the CRA

• By Eric Saumure, CPA, CA, Principal
• April 5, 2023
• No Comments

We provide some sample letters to CRA below. If you are a Canadian citizen or resident, chances are you will have to write a letter to the Canada Revenue Agency (CRA) at some point in time. Whether it is to inquire about a tax issue, request a refund or provide additional information, it is important to format and write your letter in a clear and concise manner.

Here are some tips and examples of how to format and write a letter to the CRA:

• Use a professional tone: Your letter should be written in a formal and respectful tone. Avoid using slang or informal language, and address the recipient as “Dear Sir/Madam” or “To Whom It May Concern.”
• Include your contact information: Make sure to include your full name, address, and phone number at the top of the letter, along with your Social Insurance Number (SIN) or Business Number (BN) if applicable.
• State the purpose of your letter: Clearly state the reason why you are writing to the CRA. Be specific and concise, and include any relevant dates or reference numbers.
• Provide supporting documents: If you are writing to the CRA to provide additional information or documentation, make sure to include copies of any relevant documents. It is important to keep the originals for your records.
• Be polite and courteous: It is important to maintain a polite and courteous tone throughout your letter. Avoid making any accusations or using inflammatory language, as this can harm your relationship with the CRA and may even lead to further problems.
• Use proper formatting: Your letter should be formatted in a professional manner, with proper margins, spacing, and font size. Use a standard font such as Times New Roman or Arial, and make sure the letter is easy to read.
• Proofread your letter: Before sending your letter to the CRA, make sure to proofread it carefully for any spelling or grammatical errors. A poorly written or formatted letter can reflect negatively on your professionalism and may harm your chances of resolving your issue with the CRA.

Sample of letter to CRA for change of year-end

Sample of letter to CRA for response to tuition review/audit

If you don’t know how to proceed, we recommend you reach out to us for a free consultation now. Then we can ask for a extension and help you gather more Zen in your life!

Eric Saumure, CPA, CA, Principal

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CRA Hiring Process: Job Application, Interview, and Employment

The CRA hiring process consists of various stages, including the job application and interview processes that you must complete successfully to gain employment with the Company.

Please, keep reading to discover the CRA recruitment process and improve your chances of being hired by the Company:

CRA Company Overview

The Canada Revenue Agency, abbreviated as CRA, and previously known as Canada’s Customs and Revenue Agency, is a federal agency in Canada that provides tax laws for the Canadian Government and for almost all the provinces and territories, multinational trade legislation, different economic and social benefits, and incentive programs brought via the tax system.

The agency also supervises the charity registration in Canada, scientific research, and experimental development (a tax credit program).

It is one of the most significant and relevant agencies in Canada, with thousands of trained and well qualified personnel, making it possible for the agency to offer Canada a flawless and uninterrupted service.

The CRA Hiring Process

The hiring process at CRA is pretty different from those in other similar organizations. Applicants are expected to undergo the process, in order to get recruited.

Here are the stages involved in the Canada Revenue Agency’s hiring process:

• The Job Application Process

To be part of the personnel at CRA, you have to first begin your journey with the submission of an online application, which is pretty simple and straightforward.

Just visit the agency’s official website , click on the “careers” button to begin.

The application process will require you to upload your resume, as well as to provide some of your confidential and vital information, and maybe some special documents.

Don’t fail to provide any detail that is required so that your application would be handled in a serious manner.

Some important questions regarding your decision to work for CRA might be asked while making your application.

Your answers to the questions will help the recruiting team to know how determined you are to be part of the agency.

2. Assessment Test

After submitting your application, it would be reviewed by the recruiting team, and you might be asked to sit for an aptitude test, which will be used to thoroughly assess your ability to do the job.

Depending on the position you are seeking, you may need to participate in some of these tests:

• Accounting Level 1 – multiple choice test: Using the answers you offered to questions in the particular assessment test conducted by CRA, the recruiting team will assess your skill in basic accounting principles, practices, and techniques.
• Accounting Level 3 – multiple choice test: Through this test, the recruiting team will evaluate your aptitude for other accounting principles, practices, and techniques, such as books of account and GAAP.
• Auditing Level 1 – multiple choice test: During this assessment test, the recruiting team will test and discover how proficient you are in basic auditing principles, practices, and techniques.
• Auditing Level 2 – multiple choice test: As an applicant, the recruiting team will assess how proficient you are on other auditing principles that are complex, practices and techniques, such as accepted audit standards, manual and procedures, and risk evaluation.
• Competency – Based behavioral questionnaire: Based on the work-experiences that you possess, the recruiting team will assess your potential to give in your very best in typically work scenarios.
• Competency – based organization questionnaire: Based on the work-related experiences that you possess, the recruiting team will assess your organizational aptitude.
• Competency – based situational questionnaire: This particular test conducted by the CRA, is to assess the following five capabilities in you: service excellence, effective interactive communication, adaptability, and cooperation and team work.
• Problem solving – multiple choice test: Based on the answers you have provided to some work-related problems and scenarios, the recruiting team will assess your ability to solve problems.
• Situational judgment: With this particular test, the recruiting team will evaluate your ability to make judgment in some scenarios relating to your work as a manager.
• Wonderlic personnel test (form B): The recruiting team utilizes this test to assess your ability to understand instructions, learn, and then get problems solved.
• Writing skills test: This particular test is very important and compulsory; every CRA applicant must take the test, to help the recruiting team assess the grammar, spelling, vocabulary, capitalization, punctuation, and sentence sequencing skills of such applicant.

Learn more about Job Assessment Tests and how to make top scores in them.

Prior to the test, the CRA recruiting team will get across to you with detailed information on how to be a participant in the assessment test.

The agency also gives advice to all applicants to make very good preparations for the test in order to succeed.

You can begin your preparations by enquiring from some current CRA employees about how the interview session goes.

This would give you an in-depth knowledge about the interview process, so you can know how to prepare for it.

3. The Interview Process

After succeeding at the assessment test, you are likely to be called for an interview weeks later, which will also be a form of test to assess your competency.

The interview session occurs more than once most times, probably two rounds. Candidates who make it at the first round will be able to sit for the second interview which occurs the same day.

You might not be asked so many questions during the interview, as long as you are able to provide accurate and quick answers.

You will be interviewed by one of the CRA employees who occupy a very high position in the agency, and also belong to the recruiting team.

The interviewer is always expecting a specific answer from an applicant, which clearly shows how competent the candidate is.

The CRA interview questions are based on the role you applied for, but here are some definite questions to expect:

• For how long are you willing to travel for work-related purposes?
• Tell me about your salary expectations.
• Is there something exceptional you would love me to know about you?
• Give a tangible reason why you should be a CRA personnel?

Even though most people feel the CRA interview is very tough, you can effortlessly pass the interview successfully, provided you prepare immensely for it.

Here are some vital tips to note when preparing for the interview:

• Some questions during the interview might prompt you to give a nasty comment about a staff or employer, but try as much as possible not to do such. It would only give the interviewer a bad impression about you.
• After answering a question, you can go ahead to ask if you have given enough detail, or if you should elaborate.
• When asked about your work experience, never make the mistake of telling a lie. The interviewer might figure out your lies, and this would give a bad reputation.

4. Training/Orientation

Employees who just got hired at CRA must undergo a training/orientation before they can start performing their official duties.

The training/orientation is highly compulsory, and it is being conducted in the working premises of the agency.

Depending on the role, this training/orientation can last for days in order to ensure that the new employees have comprehensive knowledge about their duties/responsibilities and the Canadian Revenue Agency.

It is a process that involves practical learning with videos, some paper work, and lectures from other employees that are well experienced in their roles.

How Long Does CRA Hiring Process Last?

After you have been interviewed, it doesn’t usually take a long time for CRA to get back to you. The agency has a team that is in charge of interviews, who will send you a response two or three weeks after your interview.

Most times, applicants receive a response from CRA, which informs them about the outcome of their interview.

They will also be informed on how to conclude the hiring process (only for those who passed the interview successfully).

CRA Jobs and Careers

The jobs and careers that are available at CRA are many, but here are some of the major ones:

• Research specialist: This employee is responsible for delivering in-depth, specialized and difficult research to auditors, appeal officers, investigators, and ruling officers in the aspect of difficult tax, industry, and commercial matters.
• Public environment analyst: This employee is responsible for collecting, organizing, analyzing, and giving data/information reports to aid the Canada Revenue Agency in understanding taxpayers’ requirements and behaviors. He or she also helps the CRA to be current on the recent mainstream and social media activity.
• Income tax auditor: This employee is responsible for conducting income tax audits of huge businesses that are complex, including partnerships, corporation and trust. He or she also guarantees cooperation with the laws given by the CRA, by working alone or as a member of an integrated team.
• International tax auditor: This employee is responsible for conducting income tax audits of huge international businesses that are complex, including partnerships, corporation and trusts that involves multinational tax matters to ensure cooperation with the laws given by the CRA.
• Tax avoidance auditor: This employee is responsible for conducting income tax audits of national and multinational violent tax avoidance schemes of huge businesses that are complex, including partnerships, corporation, trust and wealthy persons.

What to Expect Working at CRA

The CRA is a great organization to work for. Employees at the agency enjoy flexible work hours and several benefits that make their career a pleasant one.

The CRA is a suitable place to work, if you really care about work-life balance, comfortable lifestyle and frequent pay checks.

As a CRA employee, you will have the opportunity to meet and network with co-workers who are very intelligent and supportive when necessary. However, a few employees do complain about CRA not having a very good management, and the job being strenuous.

CRA is also known for not offering promotion when due, and doesn’t have a pathway for career advancement as well.

There are so many individuals who desire to be a CRA employee, but probably have no idea how to go through the hiring process of the agency.

This article has provided detailed information that can help anyone who wishes to work for the CRA

All the major steps and processes involved in the CRA’s hiring process are made available here. It’s only left for you to understand them and correctly apply them to get recruited by the agency.

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Canadian cover letter example

The Canadian cover letter is an essential step of the job application process in Canada . Therefore you should be suitably prepared to write one before you sit down at your computer desk. To ensure that you know what to write and how to structure the cover letter , it is advisable to read our Canadian cover letter structure tips and then download a free cover letter template below.

How to structure a Canadian cover letter

Opening of the canadian cover letter.

In Canada, you should open the cover letter with your full name, address, email and subject of the cover letter . The subject of the cover letter is generally the title of the job position to which you are applying. You must also formally address the prospective employer – do this through stating their surname if you know their identity (e.g. Dear Mr. Johnson) or use a general greeting (e.g. Dear Sir or Madam).

Paragraph 1: Why are you writing to this Canadian company?

• Identify the job position you are applying for.
• Indicate that you have attached your Canadian resume  to the letter.
• Tell the employer how your skills and experience would be a good fit for the position .

Paragraph 2: Why should the company hire you?

• Develop your qualifications for the job position including required skills, education, experience, certifications and memberships
• Focus on your relevant qualifications and provide one or two examples.
• Include any achievements such as awards/promotions/evaluations that are relevant to the job position .

Paragraph 3: Why do you want to work at that particular company?

• Refer to research you have done on the company and how it relates to your interests and experiences.
• Illustrate your knowledge about the employer and why you are interested in this company.

Paragraph 4: Ending the Canadian cover letter

• Close with a one or two sentence paragraph thanking the reader for his or her time and consideration.
• Sign off with your full name .

Download a free Canadian cover letter template

Click on the button below to download a free example of a Canadian cover letter .

Back to the Canadian cover letter

• Credits & Deductions
• Income & Investments
• CRA Tax Updates
• Getting Organized
• Family & Children
• Homes & Rental Properties
• Medical & Disability
• Expats & Non-Residents
• Employment & Employees
• Foreign Income & Property
• Self-Employed & Freelance
• Small Business
• Unemployment
• After you File

Responding to Requests from CRA for More Information

Occasionally, the Canada Revenue Agency (CRA) contacts taxpayers to clarify details on their tax returns. The process for selecting the taxpayers to contact can be completely random, or your return may be selected for a special reason. Regardless of why the agency reaches out to you, it’s critical to respond as soon as possible with the requested information. Pay attention to the date they have requested the information by, and if you are unable to fulfill the request by that date, contact them explaining your situation and you can request an extension.

CRA has a number of Review Programs and it’s also important that you respond to the correct CRA department that is administering that particular program.

Responding to the CRA

The CRA may contact you to ask for more information regarding your income tax return. When you respond, you should submit all of the requested documents, and you should include a cover sheet noting your  reference number .

Your reference number appears in the upper right-hand corner of the notice you received from the CRA. The address of the CRA office that is handling the request and the time frame in which you need to return the info also appears on the notice. It’s important that you submit your documents to the right office as quite often the office differs from your “Tax Centre” where you submit your tax returns.

More info can be found in this CRA article: Canada Revenue Agency: “Responding to us” .

  How to Submit Your Documents

• If you are a  CRA My Account  holder, you can scan the required receipts or other documents and submit them  online  via your CRA My Account.
• You may also submit your documentation by standard  mail .
• You can submit the documents by fax if you have been provided with a fax number in the request letter.

Again, it’s very important that all correspondence is made with the tax centre which has sent the request for information. Respond by mail to that particular address, and if sending documents by fax, be sure to send to the fax number provided and include your reference number.

Records to Keep on File

Unfortunately, it’s impossible to predict what type of information the CRA may request from you. To prepare for a variety of situations, you need to  keep records to support anything you report on your return .

For example, if you claim a tax credit for  medical expenses  or  charitable donations , make sure you  keep all of your receipts  to back up your claims.

Similarly, you should also keep  tax information slips you receive from your employer (T4s), the administrator of your pension plan (T4As), financial institutions (T3s, T5s, T4RIFs, T4RSPs, etc), or almost anyone else who issues you income. Since you have these slips, you don’t need to keep items (such as pay cheque stubs) if you are confident the slips have been prepared correctly . If there are any discrepancies, you should keep all documentation to back up your claim as explained in this TurboTax link: What Can I Do if I Think My T4 Slip is Not Accurate?

If you have any expenses or records that are unclear or ambiguous, ensure that you keep detailed notes. In case of a review or audit, these notes could be essential at explaining the expense, why it was incurred, and how it qualifies for a deduction or a credit.

Ignoring the Request for More Information

If the CRA contacts you and you fail to respond, the agency may adjust your income tax return and reassess you for taxes owed, as well as penalties and interest. In addition, the agency may mark your return for further review and subject you to an audit. In fact, one of the easiest ways to trigger an audit is failing to comply with the CRA’s request for more information.

Other Audit Triggers

In addition to non-compliance with requests for more information, there are a number of other situations in which an audit may be triggered. For example, if you are self-employed, you are more likely to be audited than people who have a separate employer. In particular, if you claim high home office deductions or write off 100 percent of your vehicle for business purposes, you are increasingly more likely to be audited.

When reviewing tax returns, the CRA also scans for discrepancies. It looks for massive changes in your income from year to year, but also looks for similarities or marked differences between your return and returns from other people who live in the same area.

Related articles

Tax tip: saving up to avoid a large tax bill, definition of other income, tax deductions & programs for canadian military and police personnel.

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Instructions for completing form 15 – articles of revival.

Submitting a cover letter along with your completed form is now mandatory. Learn more on what information needs to be included in the cover letter .

You are providing information required by the Canada Business Corporations Act (CBCA). Note that both the CBCA and the Privacy Act  may allow this information to be disclosed to the public. It will be stored in personal information bank number IC/PPU-049.

1 – Corporate name

Indicate the corporate name. The corporate name must be identical to the name of the dissolved corporation.

2 – Corporation number

Indicate the corporation number.

The corporation number must be identical to that of the dissolved corporation. The number is located on the certificate of incorporation, amalgamation or continuance. You can also find it using the Corporations Canada online database .

3 – Interest of the applicant

Choose the applicant's interest in the dissolved corporation.

According to the CBCA, the applicant must be an interested person. Examples of "interested applicants" are:

• a shareholder (owner of the shares of the corporation, essentially the business owner or owners)
• an officer (President, Vice-President, CEO, etc.)
• an employee
• a creditor (for example, Canada Revenue Agency, Revenu Québec or a person who is owed money by the dissolved corporation as a result of a debt)
• a trustee in bankruptcy
• a liquidator
• a person who has a contract with the dissolved corporation (Please note that a lawyer, accountant or other service provider mandated to revive the corporation does not fall under this category.)
• other persons who are not within the categories above, but who have a direct connection to the corporation and have a need for the corporation to be revived (for example, executors of an individual's estate who was a shareholder or director).

A representative of the dissolved corporation, such as a lawyer or accountant, or a representative of a shareholder, director, officer, etc., cannot sign the Articles of Revival. The person signing the Articles of Revival must have a direct relationship with the dissolved corporation.

4 – Declaration of the applicant

This form must be signed by the interested applicant.

If the applicant is an individual, indicate the individual’s name, address and telephone number.

If the applicant is.a company or other incorporated body, indicate the name of the company or other incorporated body , its registered office address and its telephone number. The form must be signed by an individual authorized by that company or other incorporated body.

An electronic signature or a manual signature, where a person physically signs, is required. A typed signature will not be accepted.

A representative of the applicant, such as a lawyer or accountant, cannot sign the Articles of Revival. The person signing the articles must be the interested party and must have a direct relationship with the dissolved corporation.

Cover letter

Corporations Canada requires information about the dissolved corporation and why it needs to be revived in order to decide whether it will approve the application and issue a Certificate of Revival. The completed form must be accompanied by a cover letter and supporting documents containing the following information, or the application will be returned as incomplete:

• If the corporation key is missing , the applicant must explain why they do not have it. Corporations Canada may later ask the applicant to provide another proof of authorization.
• Please note that your identity needs to be verified to access this service.
• the reason why the applicant wants to revive the dissolved corporation instead of creating a new corporation, and supporting documents for the situation (see examples below).
• Mailed applications can be paid by a cheque payable to the Receiver General for Canada.

Nuans name search report

The completed form must be accompanied by a Nuans name search report dated no more than 90 days prior to the day that Corporations Canada receives the form. A Nuans name search report is not required if the corporation has been dissolved for less than 2 years or had a numbered name (for example, 123456 Canada Inc.).

See the filing fee for Form 15 – Articles of Revival. Please be advised that the fee applies only to the review of the application. There will be no refund of the fee if the application is refused.

How to submit

By email: [email protected]

By mail: Corporations Canada C.D. Howe Building 235 Queen St Ottawa ON  K1A 0H5

You must send the revival application by email or mail. See How to file and pay for an application .

Obligations on revival

If the corporation is revived, the following information must be filed with Corporations Canada:

• any outstanding annual returns for the 2 most current years
• any change to the registered office information
• any change to director information, such as name or address.

For more information

• Policy on reviving a business corporation

The tax deadline is in:

You’ve received a letter from the CRA requesting more information about your income tax return. Now what?

May 10, 2018.

So tax season is over, right? Once you’ve filed your taxes you can clean out your tax folders and start fresh? Not so fast. The Canada Revenue Agency (CRA) usually processes tax returns within two to six weeks, however, all returns can be reviewed at a later date.

If you receive a letter from the CRA after filing your taxes, this does not mean that you are being audited. It may simply be a request for more information, which means that you have been selected for review. Why me, you ask?

Reasons for review

The CRA may select your income tax for review for a number of reasons. Sometimes, it’s as simple as a random selection. Other times it may be due to a conflict of information, between third-party sources, such as slips issued by your employer financial institution, or even your history of credits claimed and deducted. Another reason can be that the CRA noticed unusual claims or significant changes from your filing history. Note that how you file, whether online or in office, does not make a difference as to why you have been selected.

Types of Review

There are a couple of different types of review:

• Pre-assessment Review Program

The CRA conducts a review before processing your return and issuing a Notice of Assessment. The peak period for this program is between February and July.

• Processing Review Program

The CRA reviews your return after issuing a Notice of Assessment usually between August and December.

• Matching Program

This can take place before or after the Notice of Assessment is issued, where information from your tax return is compared to a third-party source (your employer or a financial institution).

• Special Assessments Program

This also takes place after the Notice of Assessment is issued. It is a more in-depth review, resulting from trends in non-compliance that have come to the attention of the CRA.

I’m being reviewed, now what?

In the event that you’re asked to provide additional information on your tax return, cooperate. If you ignore their request, the CRA can make adjustments as they see fit based on the information available to them, which might leave you with unwanted fees. In order to avoid the unnecessary hassle, respond to their request within the specified time frame (usually 30 days) of receiving your notice. To respond, you must include your reference number (located at the top right corner of their letter to you) and provide all of the information requested.

As concerning as it may seem to receive a letter from the CRA requesting additional information, it’s quite common. Don’t stress! As long as you keep your legitimate receipts, slips and letters organized, you won’t need to scramble. This process is as fast and simple as you make it.

Should you have any questions about the review process, H&R Block Tax Experts are always available to discuss these with you. For more information, visit one of H&R Block’s offices or online at www.hrblock.ca .

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Résumé Template - Priority Administration

Use the following downloadable template to create your résumé:

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The HTML version is below.

Instructions:

• The information that you provide will be used for screening for both indeterminate (permanent) and term positions.  As such, please ensure that all of your education and recent and relevant work experience is included in the résumé;
• Although only the Address, Education and Work Experience fields are required for screening purposes, if you intend to use this as your sole résumé, you may wish to fill out all of the sections;
• Provide the relevant information under each heading in the right hand column;
• If the heading does not apply to you, leave the section blank;
• Add as many text boxes under each heading as necessary in order to provide complete information on your education and experience history;
• Do NOT use any special characters or symbols;
• Always start with the most recent education/experience/other qualifications and continue the listings in chronological order;
• Once finished, for future reference, save the template that you have filled out;
• Cut and paste everything from the right-hand column ONLY into the Priority Portal Résumé text box and fix any formatting issues;
• Remove any headings for which you have not provided any information; and
• If you are not a Priority Portal user, send the completed template to your human resources advisor to input it into the Priority Information Management System.

ADDRESS  (REQUIRED)

• Last name, first name
• Mailing address
• Work telephone
• Home telephone
• Work e-mail
• Home e-mail
• Summary of skills, experience, abilities, knowledge, language and security clearance

EDUCATION (REQUIRED)

• Type of degree/certificate /diploma
• Name of learning institution
• City/province/country of learning institution
• Description – Courses and specialization
• Attended (e.g., Oct. 2009 to May 2011)
• Year degree/certificate/ diploma awarded (e.g., May 2011)

WORK EXPERIENCE (REQUIRED)

• Title, occupational group and level of substantive position
• dd/mm/yyyy when started on the job and dd/mm/yyyy when ended (if applicable)
• Name of directorate/branch/organization
• City/province/country of work
• Detailed list of experiences and skills acquired while on the job
• Title, occupational group and level of substantive position (if applicable)

VOLUNTEER EXPERIENCE

• mm/yyyy when started and mm/yyyy when ended
• Name of organization
• City/province/country where volunteering
• Detailed list of experiences and skills acquired while volunteering
• Professional designation(s)
• Awards/achievements
• Affiliations

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