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Water Refill Station Business Plan [Sample Template]

By: Author Tony Martins Ajaero

Home » Business ideas » Food Processing Industry » Water Purification & Refill Station

Water Refill Business

Are you about starting a water refill station ? If YES, here is a complete sample water refill station business plan template & feasibility report you can use for FREE .

Water, what a fundamental need of life!  It is something we all cannot do without. The need for clean and drinkable water will continue to exist as long as human exist. Water is one of the commodities in our world that doesn’t have any substitute. If you want to take a bath; you use water.

The essence of going into any form of business should be basically to fill in a need or solve a problem. Therefore, going into the water refill business would surely help you solve the challenges people who don’t have access to clean and drinkable water go through and you will be hugely rewarded for it.

A Sample Water Refill Station Business Plan Template

1. industry overview.

Water is an essential commodity. As such The Public Health Department ensures that all Water Refill Stations meet certain health and safety standards. It’s important to note that if the water in a community is contaminated; it can result to epidemic in that community.

A water refill station must enforce strict hygiene standards and the environment must be clean at all times if they want to continue to be in business. A breach of these measures might result in the Public Health Department shutting down the business.

Be sure that all the storage tanks and delivery tankers undergo routine cleaning and chlorination. You can visit your Public Health Department to know more about health measures to adopt in your water refill station. It is important to state that you would be required to obtain a license before you are permitted to drill a bore hole for your water refill station.

This measure is put in place to guide against people drilling bore holes in places that are prone to earth quakes and tremors or places that have sanitary issues. Your choice of location would be supervised and screened before you can be issued the permission to go ahead and install your water refill station.

Establishments in the water refill station line of business sell water as a public utility to households, businesses and public entities throughout the united states. Water refill station business has performed well over the decade. Population growth, as well as occurrence of drought and other hostile weather conditions, have indeed increased demand for water supplied by industry operators.

Going forward, per capita water consumption is projected to decline, as increasing concerns regarding water conservation drive policy aimed at reducing consumption. Nonetheless, while per capita consumption rates are expected to depreciate, cumulative water consumption is projected to expand as the population and economy grow.

The Water Supply and Irrigation Systems industry that water refill station is a part of is a thriving sector of the economy of the United States of America and they generate a whooping sum of well over $73 billion annually from more than 48,738 registered and licensed water supply and irrigation systems companies scattered all around the United States of America.

The industry is responsible for the employment of well over 232,714 people. Experts project the Water Supply and Irrigation Systems industry to grow at a 1 – 3 percent annual rate within the next 5 years. American Water Works Company Inc. has the lion market share of the available market in the United States of America.

Over and above, water refill station business is a profitable industry and it is open for any aspiring entrepreneur to come in and establish his or her business; you can choose to start on a small scale servicing a community or you can choose to start on a large scale with several outlets in key cities all around the United States of America.

2. Executive Summary

Brian Colbert Water Refill Company is a licensed and standard water refill company that will be located in a residential area in Bay Orleans – Massachusetts. We have been able to secure a long-term lease for a facility in a strategic location on a major road with an option of a long – term renewal on an agreed terms and conditions that is favorable to us.

The facility has government approval for the kind of business we want to run and it is easily accessible and we are deliberate about that. We are in the water refill business to engage in the sale and supply of treated water to residential apartment, offices and industrial plants.

We are also in business to make profits at the same to give our customers value for their money; we want to give people and businesses who patronize our water the opportunity to be part of the success story of Brian Colbert Water Refill® Company.

We are aware that there are several big scale and small scale water refill stations scattered all around Bay Orleans – Massachusetts which is why we spent time and resources to conduct our feasibility studies and market survey so as to enable us locate the business in an area that will support the growth of the business and also for us to be able offer much more than our competitors will be offering.

We ensured that our facility is easy to locate and we have mapped out plans to develop a wide supply network for offices and manufacturing plants all around Bay Orleans – Massachusetts and neighboring cities.

Much more than selling and supplying treated water, our customer care is going to be second to none. We know that our customers are the reason why we are in business which is why we will go the extra mile to get them satisfied when they purchase water from us and also to become our loyal customers and ambassadors.

We have a CRM software that will enable us manage a one on one relationship with our customers no matter how large the numbers of our customer base may grow to. We will ensure that we get our customers involved when making some business decisions that will directly or indirectly affect them.

Brian Colbert Water Refill® Company is family business that will be owned and managed by Brian Colbert and his immediate family members. Brian Colbert who is the Manager of the Company has a Diploma in Water Resources.

He has well over 15 years of experience working in related industry as a senior manager prior to starting Brian Colbert Water Refill® Company. He will be working with a team of experienced employees (family members inclusive) to build the business and grow it to enviably height.

3. Our Products and Services

Brian Colbert Water Refill Company is going to operate a standard and licensed water refill station in Bay Orleans – Massachusetts.

We are in the water refill station line of business to sale and supply treated water to households, offices and industrial plants via of hygienic water tankers and we are going to do all that is permitted by the law in the United States of America to achieve our business goals and objectives.

4. Our Mission and Vision Statement

  • Our vision is to establish standard water refill station in Bay Orleans – Massachusetts and in other cities throughout the United States of America that will become the number one choice for households, offices and industrial plants.
  • Our mission is to establish a standard and world class water refill station that in our own capacity will favorably compete with leaders in the industry.
  • We want to build a water refill station business that will be listed amongst the top 20 water refill station brands in the United States of America.

Our Business Structure

Brian Colbert Water Refill Company is a business that is established with the aim of competing favorably with other leading water refill station brands in the industry and also to open our outlets all across key cities in the United States of America.

This is why we will ensure that we put the right structure in place that will support the kind of growth that we have in mind while setting up the business. We will ensure that we only hire people that are qualified, honest, hardworking, customer centric and are ready to work to help us build a prosperous business that will benefit all the stake holders (the owners, workforce, and customers).

As a matter of fact, profit-sharing arrangement will be made available to all our senior management staff and it will be based on their performance for a period of five years or more depending how fast we meet our set target. In view of that, we have decided to hire qualified and competent hands to occupy the following positions;

  • Chief Executive Officer (Owner)

Water Refill Station Manager

  • Sales and Marketing Officers
  • Accountants / Cashiers
  • Pump Operators

Water Tanker Drivers

5. Job Roles and Responsibilities

Chief Executive Officer – CEO (Owner):

  • Increases management’s effectiveness by recruiting, selecting, orienting, training, coaching, counseling, and disciplining managers; communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results; developing incentives; developing a climate for offering information and opinions; providing educational opportunities.
  • Responsible for fixing prices and signing business deals
  • Responsible for providing direction for the business
  • Creating, communicating, and implementing the organization’s vision, mission, and overall direction – i.e. leading the development and implementation of the overall organization’s strategy.
  • Responsible for signing checks and documents on behalf of the company
  • Evaluates the success of the organization
  • Responsible for overseeing the smooth running of the water refill station
  • Map out strategy that will lead to efficiency amongst workers
  • Responsible for training, evaluation and assessment of workers
  • Ensures that the steady flow of both raw materials to the plant and easy flow of finished products through wholesale distributors to the market
  • Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs.
  • Ensures that the water refill station meets the expected safety, hygiene and health standard at all times.
  • Responsible for overseeing the smooth running of HR and administrative tasks for the organization
  • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
  • Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Defining job positions for recruitment and managing interviewing process
  • Carrying out staff induction for new team members
  • Responsible for training, evaluation and assessment of employees

Sales and Marketing Manager

  • Manage external research and coordinate all the internal sources of information to retain the organizations’ best customers and attract new ones
  • Model demographic information and analyze the volumes of transactional data generated by customer purchases
  • Identify, prioritize, and reach out to new partners, and business opportunities et al
  • Responsible for supervising implementation, advocate for the customer’s needs, and communicate with clients
  • Develop, execute and evaluate new plans for expanding increase sales
  • Document all customer contact and information
  • Represent the company in strategic meetings
  • Help increase sales and growth for the company

Accountant / Cashier

  • Responsible for preparing financial reports, budgets, and financial statements for the organization
  • Provides managements with financial analyses, development budgets, and accounting reports; analyzes financial feasibility for the most complex proposed projects; conducts market research to forecast trends and business conditions.
  • Responsible for financial forecasting and risks analysis.
  • Performs cash management, general ledger accounting, and financial reporting
  • Responsible for developing and managing financial systems and policies
  • Responsible for administering payrolls
  • Ensuring compliance with taxation legislation
  • Handles all financial transactions for the organization
  • Serves as internal auditor for the organization

Pump Operators:

  • Responsible for selling and refilling water for customers as requested
  • Ensures that the pumps are performing and dispensing treated water as required
  • Assist in filling water tankers with water as requested
  • Handles any other duty as assigned by the water refill station manager
  • Assist in loading and unloading treated water.
  • Maintain a logbook of their driving activities to ensure compliance with federal regulations governing the rest and work periods for operators.
  • Keep a record of vehicle inspections and make sure the water tanker / truck is equipped with safety equipment
  • Assist the water refill station manager in planning their route according to a delivery schedule.
  • Local-delivery drivers may be required to sell products to households and businesses on their route, obtain signatures from recipients and collect cash.
  • Inspect vehicles for mechanical items and safety issues and perform preventative maintenance
  • Comply with water tanker / truck driving rules and regulations (size, weight, route designations, parking, break periods etc.) as well as with company policies and procedures
  • Collect and verify delivery instructions
  • Report defects, accidents or violations
  • Responsible for handling core services that revolve around tanks, water containers and reservoirs cleaning, parking lot sweeping , snowplowing, drain, duct and gutter cleaning, parking lot and driveway washing, equipment cleaning and maintenance, chemical adjustments and other related cleaning services
  • Maintain a clean working area by sweeping, vacuuming, dusting, cleaning of glass doors and windows, etc. if required.
  • Ensure that toiletries and supplies don’t run out of stock
  • Handle any other duty as assigned by the water refill station manager.

6. SWOT Analysis

We are quite aware that there are several water refill stations both large and small in Bay Orleans – Massachusetts which is why we are following the due process of establishing a business so as to compete favorable with them.

We know that if a proper SWOT analysis is conducted for our business, we will be able to position our business to maximize our strength, leverage on the opportunities that will be available to us, mitigate our risks and be welled equipped to confront our threats.

Brian Colbert Water Refill® Company employed the services of an expert HR and Business Analyst with bias in start – up business to help us conduct a thorough SWOT analysis and to help us create a Business model that will help us achieve our business goals and objectives. This is the summary of the SWOT analysis that was conducted for Brian Colbert Water Refill® Company;

Part of what is going to count as positives for Brian Colbert Water Refill® Company is the vast experience of our management team, we have people on board who are highly experienced and understands how to grow business from the scratch to becoming a national phenomenon.

So also, the location of our water refill station (centrally located in major road prone to both human and vehicular traffic, our large distribution network and of course our excellent customer service culture will definitely count as a strong strength for the business.

A major weakness that may count against us is the fact that we are a new water refill station in Bay Orleans – Massachusetts and we don’t have the financial capacity to engage in the kind of publicity that we intend giving the business especially when big names like American Water Works Company Inc. and co are already determining the direction of the market all across the United States America.

  • Opportunities:

The opportunities for water refill stations are enormous. This is due to the fact that water is an essential commodity that we use on a daily basis for different purposes.

As a result of that, we were able to conduct a thorough market survey and feasibility studies so as to position our water refill station in the right location to be able to take advantage of the existing market for treated water and also to create our own new market. We know that it is going to requires hard work, and we are determined to achieve it.

We are quite aware that just like any other business, one of the major threats that we are likely going to face is economic downturn and unfavorable government policies . It is a fact that economic downturn affects purchasing power. Another threat that may likely confront us is the arrival of a new water refill station in same location where ours is located.

7. MARKET ANALYSIS

  • Market Trends

If you are conversant with water refill station business, you will quite agree that you would not necessarily need aggressive marketing skills to be able to market your water business. People that need your water will most likely look for ways to get to your water refill station.

The reason why you would need to market your water refill station is to let people know the uniqueness of your water refill station and to create general awareness.

It is advisable you visit companies that are into cleaning services and laundry services to inform them that you are new in town; because they are always in need of water and you might become a repeat water supplier. Schools, public facilities, homes and even companies are other sources where your water might be needed. This is especially when their existing water supply system fails or is under repairs and general maintenance.

Lastly, another trend in water refill stations is the adoption of eco – friendly approach towards the treatment and supply of water. As a matter of fact, the industry’s adoption of eco-friendly practices will likely persuade environmentally conscious consumers to buy its products, while increasing operators’ efficiency.

8. Our Target Market

When it comes to selling treated water, there is indeed a wide range of available customers. In essence, our target market can’t be restricted to just a group of people, but all those who resides in our target market locations. In view of that, we have conducted our market research and we have ideas of what our target market would be expecting from us. We are in business to engage in sale and supply of treated water to the following groups of people;

  • Industrial Plants
  • Laundries and Laundromats
  • Restaurants and Canteens
  • Event Planners, Parties and Corporate Functions
  • Corporate Executives
  • Government Officials
  • Business People
  • Everybody in our target market location

Our competitive advantage

A close study of the water refill station business reveals that the market has become much more intensely competitive over the last decade. As a matter of fact, you have to be highly creative, customer centric and proactive if you must survive in this industry.

We are aware of the stiffer competition and we are well prepared to compete favorably with other water refill stations in Bay Orleans – Massachusetts and throughout the United States of America where we intend opening outlets of our water refill stations.

Brian Colbert Water Refill® Company is launching a standard water refill station brand that will indeed become the preferred choice of residence of Bay Orleans – Massachusetts and every city where we intend opening our outlets.

Part of what is going to count as competitive advantage for Brian Colbert Water Refill® Company is the vast experience of our management team, we have people on board who are highly experienced and understands how to grow business from the scratch to becoming a national phenomenon.

Lastly, our employees will be well taken care of, and their welfare package will be among the best within our category (startups water refill stations) in the industry, meaning that they will be more than willing to build the business with us and help deliver our set goals and achieve all our aims and objectives.

We will also give good working conditions and commissions to freelance sales agents that we will recruit from time to time.

9. SALES AND MARKETING STRATEGY

  • Sources of Income

Brian Colbert Water Refill Company is established with the aim of maximizing profits in the water refill station line of business in the United States of America and we are going to go all the way to ensure that we do all it takes to sell and supply our treated water to a wide range of customers. In essence, Brian Colbert Water Refill® Company will generate income by selling and supplying treated water;

10. Sales Forecast

One thing is certain when it comes to water refill station business, if your water is well – treated and your water tanker hygienic and if your water refill station is centrally positioned and easily accessible, you will always attract customers cum sales and that will sure translate to increase in revenue generation for the business.

We are well positioned to take on the available market in Bay Orleans – Massachusetts and every city where we intend opening outlets of our water refill stations and we are quite optimistic that we will meet our set target of generating enough income / profits from the first six month of operations and grow the business and our clientele base.

We have been able to critically examine the water refill station line of business and we have analyzed our chances in the industry and we have been able to come up with the following sales forecast. The sales projections are based on information gathered on the field and some assumptions that are peculiar to similar startups in Bay Orleans – Massachusetts.

Below are the sales projection for Brian Colbert Water Refill® Company, it is based on the location of our business and other factors as it relates to small scale and medium scale water refill stations / company start – ups in the United States;

  • First Fiscal Year-: $100,000
  • Second Fiscal Year-: $250,000
  • Third Fiscal Year-: $550,000

N.B : This projection is done based on what is obtainable in the industry and with the assumption that there won’t be any major economic meltdown and there won’t be any major competitor offering same products and customer care services as we do within same location. Please note that the above projection might be lower and at the same time it might be higher.

  • Marketing Strategy and Sales Strategy

Before choosing a location for Brian Colbert Water Refill Company, we conduct a thorough market survey and feasibility studies in order for us to be able to be able to penetrate the available market in our target market locations.

We have detailed information and data that we were able to utilize to structure our business to attract the numbers of customers we want to attract per time and also for our treated water to favorable compete with other leading brands in the water refill station line of business in the United States of America and Canada.

We hired experts who have good understanding of the water refill station line of business to help us develop

In other to continue to be in business and grow, we must continue to sell our treated water to the available market which is why we will go all out to empower or sales and marketing team to deliver our corporate sales goals. In summary, Brian Colbert Water Refill® Company will adopt the following sales and marketing approach to sell our distilled alcoholic drinks;

  • Introduce our water refill station by sending introductory letters to residence, offices, laundries and Laundromats, industrial plants, event planners and other stakeholders in Bay Orleans – Massachusetts and other cities both in the United States of America
  • Open our water refill station with a party so as to capture the attention of residence who are our first targets
  • Engage in road show in targeted communities from time to time to sell our brand
  • Advertise our water refill station in community based newspapers, local TV and radio stations
  • List our business and products on yellow pages ads  (local directories)
  • Leverage on the internet to promote our water refill station
  • Engage in direct marketing and sales
  • Encourage the use of Word of mouth marketing (referrals)

11. Publicity and Advertising Strategy

Despite the fact that our bottled water refill station is a standard and licensed one and centrally located in a location that has good human and vehicular traffic, we will still go ahead to intensify publicity for all our product and brand. We are going to explore all available means to promote Brian Colbert Water Refill Company.

Brian Colbert Water Refill® Company has a long – term plan of opening our water refill station outlets in various locations all around the United States of America which is why we will deliberately build our brand to be well accepted in Bay – Orleans, Massachusetts before venturing out.

As a matter of fact, our publicity and advertising strategy is not solely for selling our product but to also effectively communicate our brand. Here are the platforms we intend leveraging on to promote and advertise Brian Colbert Water Refill® Company;

  • Place adverts on both print (community based newspapers and magazines) and electronic media platforms
  • Sponsor relevant community programs
  • Leverage on the internet and social media platforms like; Instagram, Facebook, Twitter, et al to promote our bottled water brand
  • Install our Bill Boards on strategic locations all around major locations in Bay Orleans – Massachusetts
  • Engage in road show from time to time in targeted communities
  • Distribute our fliers and handbills in target areas
  • Position our Flexi Banners at strategic positions in the location where we intend getting customers to start patronizing our treated water
  • Ensure that all our staff members wear our customized clothes, and all our official cars and water tankers and water storage facilities are customized and well branded.

12. Our Pricing Strategy

When it comes to pricing for products such as treated water, there are two sides to the coin. We are aware of the pricing trend in the water refill station line of business which is why we have decided to have various sizes of gallons and water tankers.

In view of that, our prices will conform to what is obtainable in the industry but will ensure that within the first 6 to 12 months our treated water are sold a little bit below the average prices of various water refill stations in the United States of America.

We have put in place business strategies that will help us run on low profits for a period of 6 months; it is a way of encouraging people to buy into our water refill station brands.

  • Payment Options

The payment policy adopted by Brian Colbert Water Refill® Company is all inclusive because we are quite aware that different customers prefer different payment options as it suits them but at the same time, we will ensure that we abide by the financial rules and regulation of the United States of America.

Here are the payment options that Brian Colbert Water Refill® Company will make available to her clients;

  • Payment via bank transfer
  • Payment with cash
  • Payment via credit cards / Point of Sale Machines (POS Machines)
  • Payment via online bank transfer
  • Payment via check
  • Payment via mobile money transfer
  • Payment via bank draft

In view of the above, we have chosen banking platforms that will enable our client make payment for the purchase of our treated water without any stress on their part. Our bank account numbers will be made available on our website and promotional materials to clients who may want to deposit cash or make online transfer for our treated water.

13. Startup Expenditure (Budget)

In setting up any business, the amount or cost will depend on the approach and scale you want to undertake. If you intend to go big by renting a place, then you would need a good amount of capital as you would need to ensure that your employees are well taken care of, and that your facility is conducive enough for workers to be creative and productive.

This means that the start-up can either be low or high depending on your goals, vision and aspirations for your business. The tools and equipment that will be used are nearly the same cost everywhere, and any difference in prices would be minimal and can be overlooked.

As for the detailed cost analysis for starting a water refill station; it might differ in other countries due to the value of their money. These are the key areas where we will spend our start – up capital in setting up Brian Colbert Water Refill® Company;

  • The total fee for registering the business in the United States of America – $750.
  • Legal expenses for obtaining licenses (Health department license and business license)and permits (Fire department permit, Air and water pollution control permit, and Sign permit et al) as well as accounting services (CRM software, Payroll software, P.O.S machines and other software- $2,300.
  • Marketing promotion expenses for the grand opening of Brian Colbert Water Refill® Company in the amount of $3,500 and as well as flyer printing (2,000 flyers at $0.04 per copy) for the total amount of – $3,580.
  • The cost for hiring business consultant (including writing business plan) – $2,500.
  • The cost for insurance (general liability, theft, workers’ compensation and property casualty) coverage at a total premium – $2,400.
  • Cost for payment of rent for 12 month at $1.76 per square feet in the total amount of $105,600.
  • Cost for construction of a standard water refill station (drilling borehole and water treatment channel inclusive) – $100,000.
  • Other start-up expenses including stationery ( $500 ) and phone and utility deposits ( $2,500 ).
  • Operational cost for the first 3 months (salaries of employees, payments of bills et al) – $50,000
  • The cost for start-up inventory (Storage Tanks, Gallons, Funnels with Filters, Granular Activated Carbon, Magnetic Flow Meter, Pressure Tank with Pump, Automatic Wash with Stainless Steel Jackets, Water Purifier, Chlorine and other required approved chemicals for water purification and preservation et al) – $80,000
  • Cost for store equipment (cash register, security, ventilation, signage) – $3,750
  • Cost of purchase of water supply tankers / trucks – $100,000
  • The cost for the purchase of furniture and gadgets (Computers, Printers, Telephone, Fax Machines, tables and chairs et al) – $4,000.
  • The cost for building and hosting a website: $600
  • The cost for our opening party – $5,000
  • Miscellaneous – $5,000

We would need an estimate of four hundred and fifty thousand Dollars ( $450,000 ) to successfully set up our water refill station in Bay – Orleans, Massachusetts. Please note that this amount includes the salaries of all the staff for the first 3 month of operation.

Generating Funds / Startup Capital for Brian Colbert Water Refill® Company

Brian Colbert Water Refill® Company is a private business that is solely owned and financed by Brian Colbert and his immediate family members. We do not intend to welcome any external business partner, which is why we have decided to restrict the sourcing of the start – up capital to 3 major sources.

These are the areas we intend generating our start – up capital;

  • Generate part of the start – up capital from personal savings
  • Source for soft loans from family members and friends
  • Apply for loan from my Bank

N.B: We have been able to generate about $100,000 ( Personal savings $80,000 and soft loan from family members $20,000 ) and we are at the final stages of obtaining a loan facility of $350,000 from our bank. All the papers and document have been signed and submitted, the loan has been approved and any moment from now our account will be credited with the amount.

14. Sustainability and Expansion Strategy

The future of a business lies in the numbers of loyal customers that they have, the capacity and competence of the employees, their investment strategy and the business structure. If all of these factors are missing from a business (company), then it won’t be too long before the business close shop.

One of our major goals of starting Brian Colbert Water Refill® Company is to build a business that will survive off its own cash flow without the need for injecting finance from external sources once the business is officially running.

We know that one of the ways of gaining approval and winning customers over is to retail our well – treated water a little bit cheaper than what is obtainable in the market and we are well prepared to survive on lower profit margin for a while.

Brian Colbert Water Refill® Company will make sure that the right foundation, structures and processes are put in place to ensure that our staff welfare is well taken of. Our company’s corporate culture is designed to drive our business to greater heights and training and re – training of our workforce is at the top burner.

As a matter of fact, profit-sharing arrangement will be made available to all our management staff and it will be based on their performance for a period of three years or more. We know that if that is put in place, we will be able to successfully hire and retain the best hands we can get in the industry; they will be more committed to help us build the business of our dreams.

Check List / Milestone

  • Business Name Availability Check: Completed
  • Business Registration: Completed
  • Opening of Corporate Bank Accounts: Completed
  • Securing Point of Sales (POS) Machines: Completed
  • Opening Mobile Money Accounts: Completed
  • Opening Online Payment Platforms: Completed
  • Application and Obtaining Tax Payer’s ID: In Progress
  • Application for business license and permit: Completed
  • Purchase of Insurance for the Business: Completed
  • Leasing of facility and construction of standard water refill station: In Progress
  • Conducting Feasibility Studies: Completed
  • Generating capital from family members and friends: Completed
  • Applications for Loan from the bank: In Progress
  • Writing of Business Plan: Completed
  • Drafting of Employee’s Handbook: Completed
  • Drafting of Contract Documents and other relevant Legal Documents: In Progress
  • Design of The Company’s Logo: Completed
  • Graphic Designs and Printing of Packaging Marketing / Promotional Materials: In Progress
  • Recruitment of employees: In Progress
  • Purchase of the needed Storage Tanks, Gallons, Funnels with Filters, Granular Activated Carbon, Magnetic Flow Meter, Pressure Tank with Pump, Automatic Wash with Stainless Steel Jackets, Water Purifier, Chlorine and other required approved chemicals for water purification, preservation, computers, office appliances and CCTV: In progress
  • Creating Official Website for the Company: In Progress
  • Creating Awareness for the business both online and around the community: In Progress
  • Health and Safety and Fire Safety Arrangement (License): Secured
  • Opening party / launching party planning: In Progress
  • Purchase of water tankers – Completed
  • Establishing business relationship with vendors – wholesale suppliers / merchants: In Progress

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Business Plan Template for Water Refilling Station

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Starting a water refilling station business can be a daunting task, but with the right plan in place, you can turn your entrepreneurial dreams into a reality. ClickUp's Business Plan Template for Water Refilling Station is here to guide you every step of the way!

This comprehensive template helps you create a solid business plan by:

  • Outlining your strategy and goals, ensuring you stay on track
  • Conducting a thorough market analysis to understand your target audience and competition
  • Developing financial projections that demonstrate the profitability of your venture
  • Defining operational procedures to ensure smooth day-to-day operations

Whether you're seeking investors or simply want a roadmap for success, ClickUp's Business Plan Template for Water Refilling Station has got you covered. Start planning your business journey today!

Business Plan Template for Water Refilling Station Benefits

A business plan template for a water refilling station can provide numerous benefits for entrepreneurs looking to start their business. Some of these benefits include:

  • Comprehensive strategy: The template helps entrepreneurs outline a comprehensive strategy for their water refilling station, including market analysis, target audience, and competitive advantage.
  • Financial projections: The template guides entrepreneurs in creating accurate financial projections, including revenue forecasts, operating expenses, and investment requirements, which are crucial for attracting investors.
  • Operational procedures: Entrepreneurs can use the template to define operational procedures, such as water purification processes, quality control measures, and inventory management, ensuring smooth operations.
  • Funding opportunities: A well-prepared business plan increases the chances of securing funding from investors, banks, or government agencies, providing the necessary capital to start and grow the water refilling station business.

Main Elements of Water Refilling Station Business Plan Template

When starting a water refilling station business, having a solid business plan is crucial. ClickUp's Business Plan Template for Water Refilling Station provides all the essential elements to help you create a comprehensive and professional plan:

  • Custom Statuses: Track the progress of different sections of your business plan with statuses like Complete, In Progress, Needs Revision, and To Do.
  • Custom Fields: Utilize custom fields like Reference, Approved, and Section to add specific details and notes to each section of your business plan.
  • Custom Views: Access different views, such as Topics, Status, Timeline, Business Plan, and Getting Started Guide, to organize and visualize your business plan data efficiently.
  • Collaboration: Collaborate with team members, assign tasks, set due dates, and leave comments on specific sections of your business plan.
  • Attachments: Attach relevant documents, images, or financial spreadsheets to each section of your business plan for easy reference.
  • Integrations: Seamlessly integrate with other tools like Google Drive or Dropbox to import and centralize all your important business plan files.

How To Use Business Plan Template for Water Refilling Station

If you're starting a water refilling station and need to create a business plan, follow these steps to effectively use the Business Plan Template in ClickUp:

1. Define your business concept and goals

Start by clearly defining your business concept and overarching goals for your water refilling station. Consider factors like your target market, unique selling proposition, and long-term objectives. This will help set the foundation for your business plan.

Use a Doc in ClickUp to brainstorm and outline your business concept and goals for your water refilling station.

2. Conduct market research

Before diving into the details of your business plan, gather market research to understand the demand, competition, and potential challenges in the water refilling industry. Analyze customer preferences, market trends, and regulatory requirements to ensure your business plan is well-informed and strategic.

Use the Table view in ClickUp to organize and analyze your market research data effectively.

3. Develop your operational and financial strategies

In this step, outline the operational and financial strategies you'll implement to run a successful water refilling station. Define your pricing structure, distribution channels, marketing tactics, and operational processes. Additionally, project your financials including start-up costs, revenue forecasts, and profitability analysis.

Create custom fields in ClickUp to track and analyze your operational and financial strategies in your business plan.

4. Review and refine your business plan

Once you've completed the initial draft of your business plan, take the time to review and refine it. Ensure that all sections are comprehensive, cohesive, and aligned with your overall objectives. Seek feedback from mentors, advisors, or industry experts to strengthen your plan and make necessary revisions.

Set a recurring task in ClickUp to regularly review and update your business plan to reflect any changes or updates to your water refilling station.

By following these steps and utilizing the Business Plan Template in ClickUp, you can create a comprehensive and strategic plan for your water refilling station.

Get Started with ClickUp’s Business Plan Template for Water Refilling Station

Entrepreneurs looking to start a water refilling station business can use the ClickUp Business Plan Template to create a comprehensive business plan that covers all aspects of their venture.

First, hit “Add Template” to sign up for ClickUp and add the template to your Workspace. Make sure you designate which Space or location in your Workspace you’d like this template applied.

Next, invite relevant members or guests to your Workspace to start collaborating.

Now you can take advantage of the full potential of this template to create a solid business plan:

  • Use the Topics View to organize your business plan into different sections such as Executive Summary, Market Analysis, Financial Projections, and Operational Procedures
  • The Status View will help you track the progress of each section of your business plan, with statuses like Complete, In Progress, Needs Revision, and To Do
  • The Timeline View will provide a visual representation of your business plan's timeline, allowing you to set deadlines and milestones
  • The Business Plan View will give you a comprehensive overview of your entire business plan, allowing you to easily navigate between sections
  • The Getting Started Guide View will provide step-by-step instructions on how to use the template and fill out each section
  • Utilize the custom fields, such as Reference, Approved, and Section, to add additional information and track the status of each section
  • Collaborate with team members and stakeholders to gather input, feedback, and revisions
  • Regularly update the statuses of each section to keep track of progress and ensure completion
  • Monitor and analyze your business plan to ensure it aligns with your goals and objectives
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How to Start a Profitable Water Refilling Station Business [11 Steps]

Nick

By Nick Cotter Updated Feb 02, 2024

image of a water refilling station business

Business Steps:

1. perform market analysis., 2. draft a water refilling station business plan., 3. develop a water refilling station brand., 4. formalize your business registration., 5. acquire necessary licenses and permits for water refilling station., 6. open a business bank account and secure funding as needed., 7. set pricing for water refilling station services., 8. acquire water refilling station equipment and supplies., 9. obtain business insurance for water refilling station, if required., 10. begin marketing your water refilling station services., 11. expand your water refilling station business..

Before diving into the water refilling station business, a thorough market analysis is crucial. It helps in understanding the demand, competition, and potential for profitability. This step is the foundation upon which you can build a successful business plan.

  • Identify Your Target Market: Determine who will be your customers – residential, commercial, or both. Consider demographics such as age, income levels, and locations.
  • Analyze Competitors: Research existing water refilling stations in your area. Note their services, pricing, and market share to identify gaps and opportunities.
  • Understand Legal Requirements: Familiarize yourself with the regulations and permits required to operate a water refilling station in your locality.
  • Assess the Water Supply: Evaluate the quality and reliability of your water source, and the cost of purification and filtration processes.
  • Examine Pricing Strategies: Look at how you can price your services competitively while ensuring a good profit margin.
  • Explore Marketing Avenues: Consider how you will advertise your business to your target market. This could include local advertising, social media, or partnerships.

image of a water refilling station business

Are water refilling station businesses profitable?

Yes, water refilling station businesses can be highly profitable, depending on factors such as the location, size of the business, and the amount of demand for bottled water. Additionally, water refilling stations often have lower overhead costs than traditional bottled water distributors.

Creating a thorough water refilling station business plan is pivotal for the success of your venture. It will serve as a roadmap for your business operations, financial management, and strategic growth. Here's a guide to help you draft an effective business plan:

  • Summarize your business concept, including the type of water refilling station, services offered, and unique selling points.
  • Conduct a market analysis to understand the demand, identify your target market, and analyze competitors.
  • Detail your marketing and sales strategies, such as pricing, promotions, and distribution channels.
  • Outline your organizational structure, including information about the management team, staffing needs, and operational workflow.
  • Provide a comprehensive financial plan with projections, including startup costs, operational expenses, revenue streams, and break-even analysis.
  • Include a section on regulatory compliance, detailing the necessary permits, health standards, and environmental regulations.
  • Discuss the risks and challenges you might face and offer contingency plans to address them.
  • Establish clear, measurable goals and milestones to track the progress and success of your water refilling station business.

How does a water refilling station business make money?

Water refilling station businesses can make money by charging customers for refills, supplying water tanks, renting out filtering systems, and providing delivery services. Examples of target customers for an air duct cleaning business could be households with pets, people who live in areas with high pollen count, and homes that are more than ten years old. Additionally, businesses such as hotels and hospitals may also be potential audiences since air quality is extremely important in such places. Air duct cleaning businesses can capitalize on these needs and generate a steady stream of revenue.

Creating a strong brand is crucial for your water refilling station to stand out in a competitive market. Your brand encompasses your company's identity, values, and the promise you make to your customers. Below are key points to consider when developing your water refilling station brand:

  • Define your unique selling proposition (USP) that differentiates your brand from competitors. Is it the purity of water, affordable pricing, innovative technology, or exceptional customer service?
  • Choose a brand name that is memorable, easy to pronounce, and reflects the essence of your water refilling station. Ensure the name is not already taken by doing a thorough trademark search.
  • Design a logo and visual elements that are recognizable and convey your brand's message. The visual identity should be consistent across all marketing materials and packaging.
  • Create a brand story that connects with your target audience on an emotional level. Share your vision, mission, and the reasons behind starting your water refilling station.
  • Ensure consistent brand messaging across all channels of communication, including your website, social media, advertising, and customer service.
  • Consider the environmental impact of your brand and incorporate sustainable practices into your branding strategy, which could appeal to eco-conscious consumers.

How to come up with a name for your water refilling station business?

Naming a business can be a daunting task. It can be helpful to start by reflecting on what makes your water refilling station unique. What values do you want to emphasize? Once you decide on this, you can use brainstorming techniques like listing words that come to mind when thinking of your business’s mission or listing descriptive words such as “refreshing” or “clean.” Be sure to consider if the name will age well over time; it should remain relevant even if your business expands beyond water refilling services in the future. Finally, narrow down a few choices and look them up online to make sure they are not already taken by other businesses in the field.

image of ZenBusiness logo

Formalizing your business registration is a critical step in establishing your water refilling station. This process will ensure that your business is legally recognized, allowing you to operate within the framework of local laws and regulations. Here's a guide to help you navigate the registration phase:

  • Check with your local government office or business bureau to determine the specific requirements for registering a business in your area.
  • Gather necessary documents, which may include a business plan, proof of identity, address, and ownership of the business premises.
  • Choose an appropriate business name and ensure it is not already in use by conducting a name search through the business registration entity.
  • Register your business name and pay any applicable fees to secure your business's legal identity.
  • Apply for a business permit or license to operate a water refilling station, which might involve health and safety inspections by local authorities.
  • Obtain an Employer Identification Number (EIN) or similar tax identification number from your country's revenue service for tax purposes.
  • Register for state and local taxes, including sales tax, if applicable to your business.
  • Consider consulting with a legal advisor to ensure all legal formalities are properly addressed.

Resources to help get you started:

Explore critical resources designed for water refilling station entrepreneurs offering market insights, operational best practices, and strategic growth advice:

  • IBWA (International Bottled Water Association): Provides comprehensive industry reports, educational resources, and regulatory information specific to the bottled water industry. Visit IBWA .
  • Small Business Administration (SBA): Offers guides on starting a business, including financing, marketing, and operational strategies for small business owners. More at SBA .
  • Beverage Industry Magazine: Features news, trends, and innovations in the beverage industry, with focus sections on water and non-alcoholic segments. Access the latest at Beverage Industry .
  • Water Quality Association (WQA): A resource for understanding water treatment standards, certification programs, and industry best practices. Explore more at WQA .
  • Entrepreneur Magazine: While not water-specific, it offers valuable guidance on business growth, marketing, and strategic planning for entrepreneurs. Visit Entrepreneur .

To ensure your water refilling station operates legally and complies with local health and environmental standards, acquiring the necessary licenses and permits is essential. This step is crucial as it ensures the safety of your products and instills confidence in your customers. Below is a guide to help you navigate this process:

  • Research Local Regulations: Check with your city or municipal hall to understand the specific requirements for water refilling stations in your area.
  • Business Permit: Apply for a business permit with your local government, which often requires proof of your business location and compliance with zoning laws.
  • Sanitary Permit: Obtain a sanitary permit from the local health office, confirming that your water refilling station meets health and sanitation standards.
  • Environmental Compliance Certificate: Secure an Environmental Compliance Certificate (ECC) from the Department of Environment and Natural Resources if required.
  • Bureau of Food and Drugs (BFAD) Approval: In some jurisdictions, you may need to acquire approval from the Bureau of Food and Drugs or its equivalent to ensure your water is safe for consumption.
  • Barangay Clearance: Get a barangay clearance to show that your business complies with the requirements of the local barangay unit.
  • Fire Safety Inspection Certificate: A fire safety inspection certificate is often needed to ensure your establishment meets fire safety regulations.

What licenses and permits are needed to run a water refilling station business?

To run a water refilling station business, you'll need to apply for a range of licenses and permits, depending on where you are located. Generally, you'll need a business license to operate the business legally, as well as permits for the equipment and infrastructure used to process and store the water. Depending on your location, you might also need additional permits from state or local health authorities regarding waste disposal, supply of water and treatment of wastewater. You may also need to obtain a tanker truck permit if you plan to provide delivery services.

Starting a water refilling station requires careful financial planning and management. Once you've established your business structure and obtained the necessary permits, the following step is to set up a dedicated business bank account and explore funding options. Here’s how to go about it:

  • Choose a bank: Research banks that offer business accounts with low fees and good customer service. Consider the convenience of branch locations and online banking services.
  • Open your account: Gather required documents such as your business registration, EIN, and personal identification, and open a business checking account to manage your transactions professionally.
  • Understand banking services: Familiarize yourself with services like merchant services, business credit cards, and lines of credit, which can be beneficial for your business operations.
  • Secure funding: If you need additional capital, consider a business loan, line of credit, or explore investors. Prepare a solid business plan to present to potential lenders or investors to secure the necessary funding.
  • Monitor your finances: Regularly review your bank statements and reconcile them with your own records to ensure all transactions are accurate and accounted for.

Establishing competitive and profitable pricing for your water refilling station is pivotal for your business success. Here's a concise guide to help you determine the right price points for your water services:

  • Cost Analysis: Calculate your total costs, including overheads, maintenance, supplies, and labor, to ensure your prices cover expenses and yield a profit.
  • Market Rates: Research local competitors' prices to understand the market rate and position your pricing strategically, whether on par, slightly lower, or higher based on value-added services.
  • Value Proposition: If offering additional benefits like enhanced water purification or home delivery, consider setting a premium price to reflect the added value.
  • Volume Discounts: Encourage bulk purchases by offering discounts for larger volumes, which can attract more customers and increase sales.
  • Promotions: Introduce introductory offers or loyalty discounts to new and returning customers to build your customer base and promote retention.
  • Regulatory Compliance: Ensure your pricing aligns with local regulations and standards to avoid legal issues and maintain a good reputation.

What does it cost to start a water refilling station business?

Initiating a water refilling station business can involve substantial financial commitment, the scale of which is significantly influenced by factors such as geographical location, market dynamics, and operational expenses, among others. Nonetheless, our extensive research and hands-on experience have revealed an estimated starting cost of approximately $Php 325,000 for launching such an business. Please note, not all of these costs may be necessary to start up your water refilling station business.

Starting a water refilling station requires careful selection of equipment and supplies to ensure the production of clean, safe, and high-quality drinking water. It is important to invest in reliable and efficient machinery, as well as necessary consumables, to set the foundation for a successful business. Below are the key items you'll need to acquire:

  • Water Treatment System: Choose an appropriate water purification system such as reverse osmosis, ultraviolet, or ozone generator, depending on the quality of your source water.
  • Storage Tanks: Purchase food-grade water storage tanks for both the raw and treated water.
  • Water Dispensers: Get water dispensing units that customers can use to fill their containers.
  • Bottles and Containers: Stock up on a variety of clean and durable water bottles and containers in different sizes for customer convenience.
  • Seals and Caps: Ensure you have a steady supply of bottle seals and caps to maintain water quality after dispensing.
  • Pumps and Filling Machines: Invest in pumps for transferring water and automatic or semi-automatic filling machines for efficiency.
  • Washing Area: Set up a washing area with equipment for cleaning and sterilizing containers.
  • Miscellaneous Supplies: Have on hand other supplies such as cleaning agents, test kits for water quality testing, and maintenance tools for equipment.

List of software, tools and supplies needed to start a water refilling station business:

  • Water refilling machine – USD 6,000 – 8,000
  • Internet connection for online orders - USD 300 – 600/month
  • Piping materials – USD 800 – 1,200
  • Water filter system – USD 400 – 800
  • Water tank – USD 450 - 1,300
  • Office supplies (i.e. computer, printer, stationery) – USD 1,500-2,200
  • Glass jugs and plastic containers - USD 200 - 400
  • Cooling and heating system (optional) - USD 300 - 500
  • Delivery Van or Truck (optional) -USD 5,000-10,000
  • Website development and hosting fees (optional) - USD 500-3,000/year

Securing business insurance is a crucial step in safeguarding your water refilling station against potential liabilities and unforeseen events. It not only protects your investment but also provides peace of mind as you operate your business. Consider the following types of insurance policies that you may require:

  • General Liability Insurance: This covers injuries or property damage caused by your business operations.
  • Product Liability Insurance: Essential if your water products cause harm, this insurance can protect against legal claims and damages.
  • Property Insurance: Protects your physical assets, such as equipment and inventory, in case of fire, theft, or other damages.
  • Business Interruption Insurance: Compensates for lost income and covers operating expenses if your business is temporarily unable to operate.
  • Workers' Compensation Insurance: If you have employees, this is often mandatory and covers them in case of work-related injuries or illnesses.
  • Professional Liability Insurance: Also known as errors and omissions insurance, it covers legal fees and damages if you're sued for negligence or improper advice.

Consult with an insurance agent who specializes in business policies to ensure you have the appropriate coverage for your water refilling station.

Embarking on the journey to market your water refilling station is a pivotal step in attracting and retaining customers. A robust marketing strategy will not only create awareness for your brand but also build trust within your community. Here are some effective marketing approaches to consider:

  • Local Advertising: Utilize local newspapers, radio stations, and community billboards to reach your immediate audience.
  • Online Presence: Create a professional website and engage on social media platforms to connect with customers and provide updates and promotions.
  • Loyalty Programs: Implement a rewards system to encourage repeat business and word-of-mouth referrals.
  • Community Involvement: Participate in local events and sponsor community programs to gain visibility and show your investment in the community's wellbeing.
  • Partnerships: Collaborate with local businesses to offer joint promotions and tap into their customer base.
  • Customer Feedback: Encourage reviews and testimonials from satisfied customers to build credibility and attract new clients.
  • Direct Marketing: Distribute flyers, brochures, and business cards in high-traffic areas to increase brand recognition.

Expanding your water refilling station business is a vital step towards increasing your market reach and profitability. As you consider growth, it's important to strategize carefully to ensure that expansion efforts align with your business goals and customer needs. Here are some key points to guide you in expanding your water refilling station business:

  • Conduct market research to identify new locations with high demand and low competition for your water refilling services.
  • Improve and diversify your product offerings, such as offering mineral, alkaline, or purified water, to cater to different customer preferences.
  • Invest in advanced water purification technology to enhance the quality of your water and increase production capacity.
  • Implement a robust marketing strategy that includes social media advertising, local partnerships, and promotional deals to attract new customers.
  • Explore franchising opportunities to partner with entrepreneurs who can help grow your brand in new markets.
  • Provide exceptional customer service and maintain high standards of cleanliness and safety to build a loyal customer base.
  • Consider offering delivery services to reach customers who cannot visit your station, thereby increasing convenience and expanding your customer base.

How to Start a Water Refilling Business

A water refilling business produces safe, drinkable water for consumers. Normally, a water refilling business’s water is cheaper than retailed bottled water. Buyers can purchase pre-filled two-to-five-gallon water bottles or bring their own jugs.

Typically, a water refilling business has a refilling “station” which uses a kiosk to distribute water. Other water refilling businesses, meanwhile, provide water refilling stations for public spaces like museums, parks and schools. A water refilling business might promote the use of reusable water, as opposed to wasting resources. Similarly, they usually promote the use of reusable bottles, as opposed to disposable plastic bottles.

Learn how to start your own Water Refilling Business and whether it is the right fit for you.

Ready to form your LLC? Check out the Top LLC Formation Services .

Water Refilling Business Image

Start a water refilling business by following these 10 steps:

  • Plan your Water Refilling Business
  • Form your Water Refilling Business into a Legal Entity
  • Register your Water Refilling Business for Taxes
  • Open a Business Bank Account & Credit Card
  • Set up Accounting for your Water Refilling Business
  • Get the Necessary Permits & Licenses for your Water Refilling Business
  • Get Water Refilling Business Insurance
  • Define your Water Refilling Business Brand
  • Create your Water Refilling Business Website
  • Set up your Business Phone System

We have put together this simple guide to starting your water refilling business. These steps will ensure that your new business is well planned out, registered properly and legally compliant.

Exploring your options? Check out other small business ideas .

STEP 1: Plan your business

A clear plan is essential for success as an entrepreneur. It will help you map out the specifics of your business and discover some unknowns. A few important topics to consider are:

What will you name your business?

  • What are the startup and ongoing costs?
  • Who is your target market?

How much can you charge customers?

Luckily we have done a lot of this research for you.

Choosing the right name is important and challenging. If you don’t already have a name in mind, visit our How to Name a Business guide or get help brainstorming a name with our Water Refilling Business Name Generator

If you operate a sole proprietorship , you might want to operate under a business name other than your own name. Visit our DBA guide to learn more.

When registering a business name , we recommend researching your business name by checking:

  • Your state's business records
  • Federal and state trademark records
  • Social media platforms
  • Web domain availability .

It's very important to secure your domain name before someone else does.

Want some help naming your water refilling business?

Business name generator, what are the costs involved in opening a water refilling business.

Here are the basic things you will need to pay for: 

-Initial water refilling machine

-Storefront

-Delivery vehicle

-Legal documents and business permit

-Supplies (bottles, stickers, etc.)

What are the ongoing expenses for a water refilling business?

Ongoing expenses include rent and utility costs. You’ll also need to source your water. In general, incremental costs can be as little as $0.02 per small water bottle refill. Expect to pay employees per hour, at about $10 per hour.

Who is the target market?

While residential homes provide great clients, you’re better off targeting commercial entities. Make sure you’re selling to larger businesses, as they’re most likely to buy refilled water bottles in bulk. Plus, they can redistribute them for your business—requiring less overall money to distribute your products.

How does a water refilling business make money?

A water refilling business makes money by collecting, testing and redistributing water. Normally, the water is sold in bottles. It can, however, be sold to larger companies for mass distribution. Some water refilling companies sell water filling stations for the home.

Refilled water bottles vary in price. Most can be purchased for as little as $1. Larger, five-gallon water bottles can be charged at about $15. If you’re selling mounted water refilling stations, consider pricing them at about $500 to be competitive.

How much profit can a water refilling business make?

A successful water refilling business can net its owner as much as $40,000 per month. As the business expands, however, money will need to be managed effectively to ensure proper scaling.

How can you make your business more profitable?

Connect with local businesses quickly, and take a disciplined approach to account management and promotions. If you can, make sure your employees are knowledgeable about social network marketing to reduce overall costs. Competition between brands can be difficult for start-up businesses, so it pays off to invest time and effort. Offer something competitors can’t give, and establish a solid value proposition.

Want a more guided approach? Access TRUiC's free Small Business Startup Guide - a step-by-step course for turning your business idea into reality. Get started today!

STEP 2: Form a legal entity

The most common business structure types are the sole proprietorship , partnership , limited liability company (LLC) , and corporation .

Establishing a legal business entity such as an LLC or corporation protects you from being held personally liable if your water refilling business is sued.

Form Your LLC

Read our Guide to Form Your Own LLC

Have a Professional Service Form your LLC for You

Two such reliable services:

You can form an LLC yourself and pay only the minimal state LLC costs or hire one of the Best LLC Services for a small, additional fee.

Recommended: You will need to elect a registered agent for your LLC. LLC formation packages usually include a free year of registered agent services . You can choose to hire a registered agent or act as your own.

STEP 3: Register for taxes

You will need to register for a variety of state and federal taxes before you can open for business.

In order to register for taxes you will need to apply for an EIN. It's really easy and free!

You can acquire your EIN through the IRS website . If you would like to learn more about EINs, read our article, What is an EIN?

There are specific state taxes that might apply to your business. Learn more about state sales tax and franchise taxes in our state sales tax guides.

STEP 4: Open a business bank account & credit card

Using dedicated business banking and credit accounts is essential for personal asset protection.

When your personal and business accounts are mixed, your personal assets (your home, car, and other valuables) are at risk in the event your business is sued. In business law, this is referred to as piercing your corporate veil .

Open a business bank account

Besides being a requirement when applying for business loans, opening a business bank account:

  • Separates your personal assets from your company's assets, which is necessary for personal asset protection.
  • Makes accounting and tax filing easier.

Recommended: Read our Best Banks for Small Business review to find the best national bank or credit union.

Get a business credit card

Getting a business credit card helps you:

  • Separate personal and business expenses by putting your business' expenses all in one place.
  • Build your company's credit history , which can be useful to raise money later on.

Recommended: Apply for an easy approval business credit card from BILL and build your business credit quickly.

STEP 5: Set up business accounting

Recording your various expenses and sources of income is critical to understanding the financial performance of your business. Keeping accurate and detailed accounts also greatly simplifies your annual tax filing.

Make LLC accounting easy with our LLC Expenses Cheat Sheet.

STEP 6: Obtain necessary permits and licenses

Failure to acquire necessary permits and licenses can result in hefty fines, or even cause your business to be shut down.

State & Local Business Licensing Requirements

Certain state permits and licenses may be needed to operate a water refilling business business. Learn more about licensing requirements in your state by visiting SBA’s reference to state licenses and permits .

Service Agreement

Water refilling businesses should consider requiring clients to sign a service agreement before starting a new project. This agreement should clarify client expectations and minimize risk of legal disputes by setting out payment terms and conditions, service level expectations, and intellectual property ownership. Here is an example service agreement.

Recommended: Rocket Lawyer makes it easy to create a professional service agreement for your water refilling business when you sign up for their premium membership. For $39.95 per month, members receive access to hundreds of legal agreements and on call attorneys to get complimentary legal advice.

Certificate of Occupancy

Businesses operating out of a physical location typically require a Certificate of Occupancy (CO).  A CO confirms that all building codes, zoning laws and government regulations have been met.

  • If you plan to lease a water refilling location :
  • It is generally the landlord’s responsibility to obtain a CO.
  • Before leasing, confirm that your landlord has or can obtain a valid CO that is applicable to a water refilling business.
  • After a major renovation, a new CO often needs to be issued. If your place of business will be renovated before opening, it is recommended to include language in your lease agreement stating that lease payments will not commence until a valid CO is issued.
  • If you plan to purchase or build a water refilling location :
  • You will be responsible for obtaining a valid CO from a local government authority.
  • Review all building codes and zoning requirements for your business’ location to ensure your water refilling business will be in compliance and able to obtain a CO.

STEP 7: Get business insurance

Just as with licenses and permits, your business needs insurance in order to operate safely and lawfully. Business Insurance protects your company’s financial wellbeing in the event of a covered loss.

There are several types of insurance policies created for different types of businesses with different risks. If you’re unsure of the types of risks that your business may face, begin with General Liability Insurance . This is the most common coverage that small businesses need, so it’s a great place to start for your business.

Another notable insurance policy that many businesses need is Workers’ Compensation Insurance . If your business will have employees, it’s a good chance that your state will require you to carry Workers' Compensation Coverage.

FInd out what types of insurance your Water Refilling Business needs and how much it will cost you by reading our guide Business Insurance for Water Refilling Business.

STEP 8: Define your brand

Your brand is what your company stands for, as well as how your business is perceived by the public. A strong brand will help your business stand out from competitors.

If you aren't feeling confident about designing your small business logo, then check out our Design Guides for Beginners , we'll give you helpful tips and advice for creating the best unique logo for your business.

Recommended : Get a logo using Truic's free logo Generator no email or sign up required, or use a Premium Logo Maker .

If you already have a logo, you can also add it to a QR code with our Free QR Code Generator . Choose from 13 QR code types to create a code for your business cards and publications, or to help spread awareness for your new website.

How to promote & market a water refilling business

Water refilling businesses don’t normally promote and market their services directly to individuals. They typically target corporate and commercial accounts who need between 50 and 100 water containers per day. To market effectively, a water refilling business should focus on competing with established brands.

Run promotions on different social media websites like Facebook and Twitter. Having a YouTube channel can help, too, as you can provide the public with information about the cleaning and refilling process. Water refilling businesses tend to have more success by being transparent.

How to keep customers coming back

To attract customers, make sure your refilling business’s cleaning and refilling process is incredibly viable, safe and competitive. Make sure your daily produced water batch reaches consumers quickly. Use effective customer outreach, too. Often, customers need help with water dispensers. Because the water refilling business requires low contamination, any misunderstandings on the consumer’s end can result in lost sales.

STEP 9: Create your business website

After defining your brand and creating your logo the next step is to create a website for your business .

While creating a website is an essential step, some may fear that it’s out of their reach because they don’t have any website-building experience. While this may have been a reasonable fear back in 2015, web technology has seen huge advancements in the past few years that makes the lives of small business owners much simpler.

Here are the main reasons why you shouldn’t delay building your website:

  • All legitimate businesses have websites - full stop. The size or industry of your business does not matter when it comes to getting your business online.
  • Social media accounts like Facebook pages or LinkedIn business profiles are not a replacement for a business website that you own.
  • Website builder tools like the GoDaddy Website Builder have made creating a basic website extremely simple. You don’t need to hire a web developer or designer to create a website that you can be proud of.

Recommended : Get started today using our recommended website builder or check out our review of the Best Website Builders .

Other popular website builders are: WordPress , WIX , Weebly , Squarespace , and Shopify .

STEP 10: Set up your business phone system

Getting a phone set up for your business is one of the best ways to help keep your personal life and business life separate and private. That’s not the only benefit; it also helps you make your business more automated, gives your business legitimacy, and makes it easier for potential customers to find and contact you.

There are many services available to entrepreneurs who want to set up a business phone system. We’ve reviewed the top companies and rated them based on price, features, and ease of use. Check out our review of the Best Business Phone Systems 2023 to find the best phone service for your small business.

Recommended Business Phone Service: Phone.com

Phone.com is our top choice for small business phone numbers because of all the features it offers for small businesses and it's fair pricing.

Is this Business Right For You?

The water refilling business is great for environmentally-minded individuals. It’s also great for those who have worked in the wastewater industry, handling water to provide clean, drinkable resources.

A good water refilling business owner will be good at making business plans. Additionally, they will be effective at finding suppliers, balancing budgets, and finding cheap equipment. They must also know how to conduct an analysis of the water, in order to determine how sanitary the sourced water is.

Want to know if you are cut out to be an entrepreneur?

Take our Entrepreneurship Quiz to find out!

Entrepreneurship Quiz

What happens during a typical day at a water refilling business?

Every day, a water refill business sources water for cleaning. Machines are installed, repaired and maintained. These machines can process water for redistribution. Water must be sampled to ensure that the treatment process went well. If the sampling results don’t meet standards, the business needs to check its machinery. Water refilling machines eventually distribute the water into different containers. These containers are loaded onto delivery vehicles which carry the water to different outlets.

Other daily responsibilities include marketing, management and financing. Unlike other businesses where marketing promotion alone can gather consumers, water refilling businesses require a little more perseverance.

What are some skills and experiences that will help you build a successful water refilling business?

To become a successful water refilling business owner, you’ll need to have a solid handle on water analysis. Additionally, you’ll need to know how to implement marketing tactics while supporting environmental causes.

From a competitive standpoint, you’ll need to run promotions often and have a disciplined approach to business operations.

What is the growth potential for a water refilling business?

The water refilling industry is growing rapidly. It’s become a profitable business for entrepreneurs, and a lot of consumers are choosing refilled water because they’re turning away from tap water. Assuming quality control is upheld, a water refilling business can make quite a lot of money—even becoming a national distributor.

TRUiC's YouTube Channel

For fun informative videos about starting a business visit the TRUiC YouTube Channel or subscribe to view later.

Take the Next Step

Find a business mentor.

One of the greatest resources an entrepreneur can have is quality mentorship. As you start planning your business, connect with a free business resource near you to get the help you need.

Having a support network in place to turn to during tough times is a major factor of success for new business owners.

Learn from other business owners

Want to learn more about starting a business from entrepreneurs themselves? Visit Startup Savant’s startup founder series to gain entrepreneurial insights, lessons, and advice from founders themselves.

Resources to Help Women in Business

There are many resources out there specifically for women entrepreneurs. We’ve gathered necessary and useful information to help you succeed both professionally and personally:

If you’re a woman looking for some guidance in entrepreneurship, check out this great new series Women in Business created by the women of our partner Startup Savant.

What are some insider tips for jump starting a water refilling business?

Water refilling businesses are usually needed, and they’re likely to succeed if its area has no access to clean pipe water. For this reason, they’re incredibly profitable in places like the Philippines. Because a water refilling business promotes sustainability while protecting the environment, it has a higher chance of success if an area requires additional efforts.

Make sure you promote quality control and safety measure when jump-starting your business. Also, check with your local health department before getting involved. There’s a good chance your business needs to abide by several standards which you might not have thought about.

How and when to build a team

A team of two to five should be built as soon as possible. You’ll need maintenance operators to handle the machinery. Similarly, you’ll need to distribute efforts across marketing and management spheres. The water refilling business can get complex, and plenty of water needs to be analyzed and redistributed.

Useful Links

Real world examples.

  • Primo Pre-Filled Water

Further Reading

  • How To Start A Water Refilling Business

Have a Question? Leave a Comment!

A Touch of Business

Starting a Water Refilling Station Business

A woman drinking a glass of water.

Main Sections In This Post Steps To Starting A Water Refilling Business Points to Consider Resources Knowledge Is Power

Introduction

This article provides an overview of what to expect, including potential challenges and key considerations. It also offers valuable resources and information to assist you during the startup phase and beyond. We have a lot of information to cover, so bookmark this page for future reference, and feel free to share if you find it helpful!

Now, let’s get started with the steps.

business plan water station

Steps to Starting a Water Refilling Business

1. gaining an overview, a.) is starting a business the right step for you.

Starting a water refilling business can be exciting. You can be in charge, make money, and live your dream. But before you dive in, it’s important to think it through.

Starting a business is not easy, and you must be sure it’s the right path. Look at my article below to learn about important things to consider. It will help you make the best decision before taking the next step.

See Considerations Before You Start Your Business to identify key points for a new business owner.

a.) A Quick Overview of Owning a Water Refilling Business

Running a water refilling business can be a rewarding venture with its own set of challenges. As an entrepreneur in this field, you’ll provide customers with clean and purified drinking water. Expect to invest in equipment such as filtration systems, bottling machines, and storage containers.

Compliance with health and safety regulations, including regular water quality testing, is crucial. You’ll need to secure a suitable location with access to a reliable water source and consider factors like space for equipment and customer convenience.

Building a loyal customer base requires effective marketing strategies and exceptional customer service.

Remember to stay updated with industry trends and innovations to stay competitive. Ultimately, success in this business relies on delivering high-quality, safe drinking water while meeting customer demands.

b.) Pros and Cons

Pros of Running a Water Refilling Business:

1. Growing demand: As concerns about water quality and environmental impact rise, the demand for clean and safe drinking water increases. 2. Potential profitability: With a steady customer base, the business can generate significant revenue and profit. 3. Scalability: The business can expand by offering additional services like bottle sales, filtration systems, or delivery options. 4. Community impact: Providing access to clean drinking water can positively impact public health and well-being.

Cons of Running a Water Refilling Business:

1. Initial investment: Starting a water refilling business requires purchasing filtration equipment and bottles and establishing a suitable location, which can be costly. 2. Competition: The market may have other established businesses offering similar services, leading to intense competition. 3. Regulatory compliance: Adhering to water quality and safety regulations can involve complex processes, inspections, and paperwork. 4. Environmental concerns: Using plastic bottles can contribute to waste and environmental pollution, requiring responsible waste management practices.

2. Research

Water refilling business research.

Researching a water refilling business before you start is crucial for success. Accurate information will help you make informed decisions and determine if this business suits you.

A great way to acquire reliable information is by connecting with experienced individuals already in the industry. They can provide valuable insights you can trust. I have written an article with tips on how to find and approach the right people.

I highly recommend taking a moment to read the article linked below. It will give you a solid understanding before you begin your water refilling business, allowing you to take confident action.

See An Inside Look Into the Business You Want To Start  for all the details.

Target Audience

Understanding Your Target Market for a Water Refilling Business

To succeed in the water refilling business, knowing your target market is crucial. This means understanding who your potential customers are and what they want.

Banner Free Report No 2.

Market research lets you gather information about their preferences, habits, and needs. This knowledge will help you tailor your products and services to meet their expectations. By understanding your customers, you can develop effective advertising strategies and increase your chances of making sales. To delve deeper into this topic, check out my article on How To Understand Your Target Market.

People Interested in Your Water Refilling Business:

  • Health-conscious individuals seeking safe and clean drinking water
  • Environmentally conscious consumers looking to reduce plastic waste
  • Busy professionals in need of convenient water options
  • Families and households concerned about the quality of their drinking water
  • Offices and workplaces looking for affordable and sustainable water solutions

When you understand your customers and their expectations, you can advertise and make sales better. For more, see my article on How To Understand Your Target Market.

3. Looking at Financials:

This part will give you a basic understanding of the costs involved in starting and running a water refilling business and the revenues and profits you can expect.

Starting Cost:

Knowing how much it will cost to open is important to ensure your business begins successfully. A good estimate will help you plan effectively and avoid financial problems.

If you underestimate the costs, you might run out of money, which can disrupt your operations. On the other hand, if you overestimate, it may be difficult to secure the necessary funding because your venture will appear risky to potential lenders.

Begin by listing everything you’ll need and determine how much each item or service costs. As you gather pricing information, you might discover other expenses you hadn’t initially considered, and you can update your list accordingly.

The total cost will depend on factors such as the size of your business, whether you hire employees or handle all the work yourself, and the location you choose. For example, opening a water refilling station in a large city will have different costs than operating one from your home in a small town. Another factor that affects startup costs is whether you buy new or used equipment.”

Sales and Profit:

It’s important to understand that the popularity of your products and services will determine your sales. Your marketing efforts also play a significant role. Additionally, the profit you make from each sale is crucial.”

In summary, your business needs to generate enough sales with sufficient profit per sale to cover your monthly expenses and provide for your own living expenses. Look at the lists below for some ideas and an idea of what to expect. When conducting your research, you can use these lists as references and input your own numbers.”

Sample Lists 

Sample estimations for a water refilling business in the USA. Keep in mind these are estimations and actual costs will vary based on a number of factors.

Startup Costs:

  • Business Registration and Licensing: $500
  • Legal and Accounting fees: $1,500
  • Insurance: $1,000/year
  • Lease/Rent (for the location): $2,000/month (assumption for the first month)
  • Construction/Improvements: $10,000
  • Water Filtration System: $20,000
  • Water Storage Tanks: $3,000
  • Other Equipment (e.g., pumps, seals, hoses): $2,000
  • Initial Inventory (water bottles, caps, labels): $2,000
  • Marketing and Advertising for launch: $3,000
  • Utility setup: $500
  • Staff training: $1,000

Total Startup Costs = $46,500

Monthly Expenses:

  • Rent/Lease: $2,000
  • Utilities (Electricity, water, waste disposal): $2500
  • Payroll Expenses: $5,000 (assuming a few part-time employees)
  • Insurance: $80 (assuming $1000/year)
  • Routine Equipment Maintenance: $200
  • Restocking Inventory: $1,000
  • Marketing and Advertising: $500
  • Miscellaneous Expenses: $200

Total Monthly Expenses = $11,480

Finally, here is a sample projection for revenue and profit.

Sample Revenue and Profit Projection:

business plan water station

  • Assuming you sell a gallon of water for $1.50
  • You can produce 500 gallons per day
  • That’s $750 in revenue per day, or $22,500 in revenue per month (assuming 30 days)

Monthly Revenue = $22,500

Monthly Profit = Monthly Revenue – Monthly Expenses

Monthly Profit = $22,500 – $11,480 = $11,020

Remember that these are all estimations. Actual costs, sales, and profits can vary widely based on local market conditions, competition, and business practices.

Furthermore, there are numerous other factors that could influence these figures, such as the specific location of the business, the reliability of the water source, and the quality of the filtration system, among others.

It’s recommended to do a thorough business plan and feasibility study before starting.

4. Choosing The Right Business Location

Selecting the right spot for your water refilling business can make all the difference between success and failure.

Picking a location where people don’t need or want what you offer will lead to failure even before you start your business.

If you set up shop in an area with too many other water-refilling businesses, it will be tough to attract customers. Ideally, you want a location with demand and reasonable competition.

It’s also crucial to consider what you can afford.

Operating in a densely populated area provides greater visibility, but you must determine if the additional exposure is worth the monthly cost.

Similarly, if you take the opposite approach, you may find an extremely cheap location to run your business, but will there be enough demand to sustain it?

Choosing the right location is a vital factor in achieving success. Conduct thorough research to ensure you’re making the best choice.

For more about business locations, see Choosing The Best Location for Your Business.

5. Choose a Business Name

When picking a name for your water refilling business, you want something that catches your attention and makes sense. You need a name that is easy to say and remember.

The name you select for your company will probably stay the same, so you should take your time to choose one that suits your business and one that you’ll be happy with now and in the future.

Moreover, you’ll need a corresponding domain name for your online presence. Also, make sure that the name you choose is not already being used by another business.”

Sample Business Name ideas for a water refilling business:

  • CrystalClear
  • ClearSpring
  • RefreshFlow

Remember, this list of names is meant to inspire your creativity and help you come up with an original name that is not already taken by another business and is available for registration.

For this important step, see How to Choose a Business Name.

6. Register Your Company

Registering Your Water Refilling Business Matters:

Banner Free Report No 4.

When you start a water refilling business, it’s key to register it. Why? Registration gives your business a real identity. It tells your customers you are a legitimate business.

It also helps protect your business name. No one else can use it. Plus, it makes getting bank loans easier. It also gives you a clear way to pay taxes, helping your town, city, or state.

What to Think About When Registering a Water Refilling Business:

Remember to consider costs when registering your water business. Fees can change depending on your state.

Consider hiring a lawyer to guide you. They can help with paperwork and legal issues.

Also, figure out the best structure for your business. It can be a sole proprietorship , partnership , corporation , or limited liability company (LLC).

Permits and Licenses for a Water Refilling Business:

  • Business License : It’s your business’s ticket to operate.
  • Health Permit: It makes sure your water is safe to drink.
  • Building Permit: It checks if your building meets safety rules.
  • Fire Department Permit: It makes sure your place can handle a fire.
  • Water Pollution Control Permit: It checks if your business won’t hurt the environment.
  • Sales Tax Permit: It’s for paying tax on what you sell.
  • Employer Identification Number (EIN) : It’s like a social security number for your business.

See, How to Register your Business  for more.

7. Create Your Corporate ID

corporate identity, and you want that first impression to be good. It consists of various components such as your logo, website, stationary, business sign, promotional items, etc. Naturally, you want a constant professional design and one that will impress new and existing customers. See A Complete Introduction to Corporate Identity Packages for more.

8. Writing a Business Plan

A business plan is a crucial paper for water-refilling business proprietors. It’s employed for securing funds and or drawing in investors.

It is also a document you can use as a direction guide to maintaining you on the right path during the startup phase and when your water refilling business is running at full capacity.

Crafting a business plan demands time and hard work because you’re molding a vision of your water-refilling enterprise, and expressing the particulars takes patience and contemplation.

Ultimately, all the effort will pay off because you’ll know your destination and possess a strategy for reaching it.

A sample basic outline of a business plan for a water refilling business.

Executive Summary

Introduce your water refilling business, describing what it will do, why it’s needed, and why it will be successful. Provide a high-level summary of the other sections of your business plan.

Company Description

Detail the nature of your water refilling business, discussing the problems your business will solve. Outline your targeted consumers and employees and how your business will expand.

Market Analysis

Explain your understanding of your industry, target market, and competition. Identify key market trends, and explain how your water refilling business will leverage these trends for success.

Organization and Management

Banner Free Report No 5.

Outline your business’s organizational structure and management team. Describe how your team’s skills and experiences will contribute to the success of your water refilling business.

Describe your water refilling services in detail, highlighting the benefits they provide to customers. Explain why your services are superior to existing offerings in the market.

Marketing and Sales Strategy

Describe your strategies for attracting and retaining customers. Outline your sales process and how you will effectively promote your water refilling services to your target market.

Funding Request

If you’re seeking funding, describe how much you need over the next five years and what you’ll use the funds for.

Financial Projections

Provide financial projections for the next five years. Include projected income statements, balance sheets, and cash flow statements.

Exit Strategy

Discuss your long-term plans for your business, such as a sale or merger.

Include additional supporting documents or other information relevant to your business plan here.

Remember, each business plan should be unique and adapted to your specific business and market conditions. The specifics will vary depending on your business model, your market, and your company’s specific needs.

For information on creating your business plan, see,  How to Write a Business Plan.

9. Set up Your Banking

Setting up a bank account for your water refilling business has numerous advantages.

First, it simplifies expense tracking, making keeping records and providing proof during tax audits easier.

Additionally, establishing a professional relationship with your banker is highly beneficial. If your business expands and you need financial assistance, they can offer guidance and expedite loan processes.

By maintaining a connection with your banker, you can access valuable advice and support when it comes to funding your growing enterprise.

Establishing a banking relationship can streamline financial operations and potentially aid future business endeavors.

For more, see, How to Open a Business Bank Account. You may also want to look at, What Is a Merchant Account and How to Get One.

Banner Free Report No 6.

10. Getting the Funds for Your Operation

Getting funding for your water refilling business is crucial in starting and running your venture.

Various funding options are available to you, including traditional lenders like banks, private loans, seeking investors, selling assets you own, or using collateral.

When meeting with a loan officer to discuss your funding needs, there are several key considerations to keep in mind:

  • Clearly articulate your business plan and financial projections.
  • Demonstrate your ability to repay the loan by presenting your personal and business credit history.
  • Prepare a detailed list of expenses and how the funds will be used.
  • Highlight your industry experience and any relevant qualifications.

To apply for a business loan for a new water refilling business, you will likely need to provide the following documents:

  • Business plan
  • Personal and business tax returns
  • Financial statements (income statement, balance sheet, cash flow statement)
  • Bank statements
  • Proof of collateral (if applicable)
  • Legal documents (business licenses, permits, registrations)

Remember, each lender may have specific requirements, so it’s essential to inquire about their specific documentation needs.

See, Getting a Small Business Loan for more.

11. Software Setup

New Software for Water Refilling Businesses: Ensure Smooth Operations

Considering software for your water refilling business? Conducting thorough research, demo availability, and user reviews can offer insights into others’ experiences with the software.

Implementing a program from scratch is generally simpler than switching to a new system once your data is already in another program.

By making an informed decision, you can streamline operations and ensure efficient business management. Take your time and choose wisely.

Check out Google’s Latest Search Results for Software Packages for a water refilling business.

12. Get The Right Business Insurance

Protecting yourself and your business is crucial, and having the right insurance coverage is vital. Before engaging in any activity, you must ensure you have proper insurance coverage in place. Incidents can happen anytime, so it’s wise not to take any chances.

Having business insurance is essential if you’re conducting business and clients are possibly injured. This coverage can help protect you if someone is hurt while doing business with you.

In addition to business insurance, you may also want to consider professional liability insurance. This type of coverage can safeguard you against potential lawsuits arising from errors, negligence, or mistakes in your professional services.

If you run or manage your business from your home, it’s crucial to inform your insurance agent about it. Failure to do so can nullify your home insurance policy, exposing you to significant financial risks.

To navigate the complexities of insurance, it’s advisable to seek guidance from a competent insurance broker. They can help you understand your needs and ensure you have sufficient coverage to protect yourself and your business.

Insurance Considerations:

Several important concerns must be remembered when seeking insurance for a new water refilling business.

Here is a list of considerations to address:

  • Liability Insurance : As a water refilling business, you’ll want to prioritize liability insurance to protect against potential claims from customers who may become ill or experience damages due to the water provided.
  • Property Insurance : It’s essential to safeguard your business property, including equipment, machinery, and inventory, against risks such as fire, theft, or natural disasters.
  • Business Interruption Insurance : In the event of an unforeseen circumstance, such as an equipment breakdown or a disaster, business interruption insurance can provide coverage for lost income and ongoing expenses during downtime.
  • Product Liability Insurance : Since you’re selling a consumable product, product liability insurance can protect your business if a customer suffers harm or injury due to defects or contamination in the water you supply.
  • Workers’ Compensation Insurance : Workers’ compensation insurance is typically required if you have employees. It provides coverage for medical expenses and lost wages in case of work-related injuries or illnesses.
  • Vehicle Insurance : If you have delivery vehicles or use company vehicles for business operations, ensure you have adequate commercial auto insurance to cover accidents, damages, and injuries.
  • Environmental Insurance : Consider environmental insurance coverage to protect against any environmental contamination or pollution incidents that could occur during your business operations.
  • Cyber Insurance : As a business dealing with customer data and transactions, cyber insurance can help protect against cyber threats, data breaches, and potential liability arising from cyber-related incidents.
  • Business Owner’s Policy (BOP) : Explore the option of a comprehensive business owner’s policy that combines multiple coverages tailored for small businesses, providing a cost-effective solution for your insurance needs.
  • Seek Professional Advice : Consult with an experienced insurance broker or agent specializing in commercial insurance. They can assess your specific risks and guide you in selecting the right coverage options for your water refilling business.

For more, see What to Know About Business Insurance . You can also browse the latest Google Search Results for water refilling Business Insurance .

13. Physical Setup

Time to physically set up your operations, like filtration units and storage tanks, is essential.

You will want a professional to set up your system to operate effectively.

You want to save as much space as possible if you’re in a small area while allowing access for maintenance and repairs to the system,

Next, remember your office. It’s your business’ heart. Keep it tidy for maximum productivity. Equip it with essentials: computers, files, and office supplies. You’ll spend many hours here, so make it effective and comfortable.

Also, put up a striking business sign – it’ll let people know you’re open for business.

Start smart, stay organized, and succeed.

See, Here are Considerations for The Setup of Your Office, for tips and ideas to make your office work for you. Also, have a look at our article About Company Signs.

14. Creating a Website

Having a website for your water refilling business can bring numerous advantages. It allows you to reach a wider audience, enhancing your customer base and revenue potential.

Customers can easily learn about your services, prices, and contact information on your website. Online ordering and payment options make transactions convenient.

Additionally, a website can improve your brand image, credibility, and customer trust. Overall, a website opens doors to new opportunities and boosts the growth of your water refilling business.

For more, see How to Build a Website for Your Business

15. Create an External Support Team

A group of outside experts is a team of individuals you can rely on for guidance and assistance. It’s important to remember that these individuals are not your employees. Instead, you utilize their services per-usage, contractual, or hourly.

You don’t have to assemble this entire team right from the beginning since it takes time to establish professional relationships with dependable individuals. However, it’s something you should continuously strive for.

Having a strong team can be beneficial when you require their support. Your group may include professionals such as an accountant, a legal advisor, a financial consultant, a marketing specialist, technical advisors, and so on.

For more, see, Building a Team of Professional Advisors for Your Business.

16. Hiring Employees

You might want to handle everything independently when starting your water refilling business. That’s smart because paying employees can be expensive, especially initially.

But as your business grows, you might find it hard to manage everything by yourself. Keeping up with customer demands and maintenance can become overwhelming.

In such cases, hiring employees who are well-suited for the job can greatly increase your productivity.

Job Considerations for a Water Refilling Business
  • Water Treatment Specialist : Responsible for ensuring the quality and purification of the refilled water.
  • Sales and Marketing Manager : In charge of promoting the business, attracting customers, and developing marketing strategies.
  • Customer Service Representative : Handles customer inquiries, resolves complaints, and assists customers.
  • Delivery Driver : Responsible for delivering water refills to customers’ locations.
  • Inventory Manager : Manages and tracks the inventory of water bottles, caps, labels, and other necessary supplies.
  • Equipment Maintenance Technician : Ensures all water filtration and refilling equipment are properly working.
  • Accountant/Bookkeeper : Handles financial transactions, manages budgets, and keeps track of income and expenses.
  • Store Manager : Oversees the overall operations of the water refilling store, including staff management and daily operations.
  • Quality Control Inspector : Conducts regular inspections to ensure adherence to safety and quality standards.
  • Administrative Assistant : Provides administrative support such as managing schedules, organizing paperwork, and handling correspondence.
  • IT Specialist : Manages and troubleshoots technology-related issues, including POS systems and online ordering platforms.
  • Water Testing Laboratory Technician : Conducts regular water testing to ensure compliance with regulatory standards.
  • Packaging and Labeling Operator : Responsible for packaging and labeling the water bottles accurately and efficiently.
  • Sanitation Crew : Maintains cleanliness and hygiene standards in the store and equipment sanitation.
  • Procurement Officer : Sources and purchases necessary equipment, supplies, and materials for the business.

For more, see, How and When to Hire a New Employee.

Points To Consider

Getting customers through the door.

In the water refilling business, having no customers means your business isn’t really a business. To be successful, you need to bring in customers.

In the beginning, it’s tough because not many people are aware of your business. However, it will become easier over time if people enjoy what you offer.

You will gain more marketing knowledge as you go along. Still, I recommend reading the following article for immediate ideas on attracting customers to your water-refilling business.

See our article How To Get Customers Through the Door ; you’ll find a few ideas you can use.

Marketing Ideas

Promoting your water refilling business is something you need to keep doing. The more effort you put into advertising methods that work, the more money you make.

You don’t have to market your business using a highly-rated marketing agency; just let people know about your business whenever you can.

See our marketing section for articles that will provide ideas to bring awareness to your water-refilling business.

Assessing one’s skill set is vital when considering the operation of a water refilling business. Determining whether an individual possesses the necessary skills to successfully run such an enterprise is essential.

Evaluating one’s abilities in areas such as management, finance, customer service, and marketing can help gauge the likelihood of a business’s success. Recognizing any deficiencies in these skill areas is crucial to address them effectively.

It is worth noting that lacking a key skill should not discourage aspiring entrepreneurs. Acquiring new skills or hiring professionals who possess them can bridge gaps and ensure smooth business operations. Continuous learning and personal development are fundamental aspects of entrepreneurship.

Resources like training programs, online courses, and mentorship opportunities can aid individuals in acquiring the necessary skills for running a water refilling business.

By thoroughly assessing their skill set and proactively addressing deficiencies, individuals can position themselves for success in the water refilling industry, fostering growth and delivering quality services to their customers.

Running a water refilling business requires a combination of technical knowledge, management skills, and customer service expertise. Here’s a list of essential skills for a water-refilling business owner:

  • Water Treatment Expertise : Understanding the principles of water treatment, filtration, purification, and quality standards is crucial for ensuring the safety and quality of the water being provided.
  • Business Acumen : Possessing general business knowledge and skills such as financial management, budgeting, marketing, and strategic planning is vital for the overall success of the water refilling business.
  • Compliance and Regulation : Staying up-to-date with local, state, and national regulations and ensuring compliance with water quality standards and licensing requirements is essential to operate legally and maintain customers’ trust.
  • Operations Management : Effectively managing the day-to-day operations of the water refilling business, including inventory management, supply chain management, equipment maintenance, and workflow optimization.
  • Customer Service : Providing exceptional customer service is essential for building a loyal customer base. Skills like effective communication, problem-solving , and addressing customer concerns are crucial.
  • Sales and Marketing : Developing effective marketing strategies, promoting the business through various channels, understanding customer needs, and implementing sales techniques to attract new customers and retain existing ones.
  • Technical Knowledge : Familiarity with the different types of water purification systems, equipment maintenance, troubleshooting common issues, and ensuring efficient machinery operations.
  • Quality Control : Implementing rigorous quality control measures, regularly testing water samples, and ensuring compliance with health and safety standards to maintain the highest water quality for customers.
  • Leadership and Team Management : Being able to lead and motivate a team, delegate tasks, provide guidance, and foster a positive work environment.
  • Adaptability and Problem-Solving : The ability to adapt to changing circumstances, think critically, and find creative solutions to problems that may arise in day-to-day business operations.
  • Financial Management : Understanding financial statements, managing cash flow, budgeting, and implementing cost-effective strategies to ensure the financial stability and growth of the business.
  • Networking and Relationship Building : Building and maintaining relationships with suppliers, industry professionals, community leaders, and potential business partners to create opportunities for collaboration and growth.

Remember, while these skills are important, hiring or collaborating with experts in certain areas can complement your skill set as a business owner.

Hours of Operation:

The hours of operation for a water refilling business may vary depending on various factors such as customer demand, location, competition, and local regulations. However, here are some general hours of operation to consider:

  • Monday to Friday: 8:00 AM to 6:00 PM
  • This allows you to cater to customers during regular business hours and accommodate those who need to refill water before or after work.
  • Monday to Friday: 7:00 AM to 8:00 PM
  • If your area has high demand or competition with longer operating hours, you may consider extending your weekday hours to attract more customers.
  • Saturday: 9:00 AM to 5:00 PM
  • Sunday: 10:00 AM to 4:00 PM
  • Many customers may prefer to refill water on weekends when they have more free time. Offering weekend hours can accommodate their needs and attract more customers.
  • Saturday: 8:00 AM to 7:00 PM
  • Sunday: 9:00 AM to 6:00 PM
  • Similar to extending weekday hours, providing longer hours on weekends can give you a competitive edge and cater to customers with varying schedules.
  • Depending on the demand and location, you may consider offering 24-hour operations, especially if there is a need for water refills during late-night or early morning hours. This can be beneficial if you are located in an area with a high population of night-shift workers or have customers with specific needs.

It’s important to analyze your target market, conduct market research, and consider factors such as competition, foot traffic, and customer preferences in determining the optimal hours of operation for your water refilling business. You should also check local regulations and any restrictions that may apply to your location.

A List of Equipment You May Need for a Water Refilling Business:

When setting up a water refilling business, you’ll need various equipment to ensure smooth operations and maintain water quality. Here’s a list of equipment you may need:

  • Reverse osmosis (RO) system
  • Ultraviolet (UV) disinfection system
  • Activated carbon filter
  • Sediment filter
  • Water softener (if applicable)
  • Food-grade storage tanks (various sizes based on business needs)
  • Water level indicators
  • Water dispensing units with multiple faucets
  • Stainless steel or food-grade plastic water dispensers
  • Faucets, valves, and connectors
  • Bottle caps, seals, and closures
  • Automatic or semi-automatic bottle rinsing machine
  • Bottle filling machine
  • Bottle capping machine
  • Labeling machine
  • Shrink-wrapping machine (if offering bundled packs)
  • Water testing kits (pH, TDS, chlorine levels, etc.)
  • Laboratory-grade testing equipment (optional for advanced analysis)
  • Disinfectants (chlorine, ozone, etc.)
  • pH adjustment chemicals
  • Antiscalant and cleaning agents for equipment maintenance
  • Racks and shelves for organizing bottles and supplies
  • Pallets or dollies for efficient storage and movement of heavy items
  • Hand trucks or forklifts (depending on the scale of operations)
  • Computer(s) and peripherals (printer, scanner, etc.)
  • Point of Sale (POS) system or cash register
  • Inventory management software
  • Office furniture (desk, chairs, filing cabinets, etc.)
  • Personal protective equipment (PPE) for employees (gloves, masks, goggles, etc.)
  • Cleaning supplies (sanitizers, detergents, etc.)
  • First aid kit
  • Fire safety equipment (fire extinguishers, smoke detectors, etc.)
  • Delivery trucks or vans with appropriate water storage tanks
  • Vehicle maintenance and safety equipment

Remember to consider the size and capacity of equipment based on your business requirements and projected customer demand. Additionally, adhere to local health and safety regulations when selecting equipment and ensure regular maintenance to guarantee the quality and safety of the water you provide.

In this part of the article, you’ll discover useful information for your water refilling business, including current trends in the industry, the future outlook of the business, available water refilling businesses for sale, franchise opportunities, and additional resources.

Industry Trends and Statistics

Stay ahead in the water refilling industry by observing trends and statistics.

By understanding the market, you can make informed decisions, identify growth opportunities, and tailor your business strategies to meet customer demands.

Stay competitive and drive success with industry insights. See the latest search results for trends and statistics related to water refillings.

Top Water Refillings

Explore established water refilling businesses to uncover innovative ideas that address gaps in the industry or identify overlooked opportunities in your own business.

Gain insights to enhance your operations and improve customer satisfaction by learning from successful models in the field.

See the latest search results for the top water refilling businesses.

The Future of the Water Refilling Industry

Researching the future of the water refilling industry offers numerous benefits for aspiring entrepreneurs. It helps identify emerging trends, innovative ideas, and untapped opportunities.

By staying informed, individuals can make informed decisions, enhance their business operations, and cater to evolving customer demands, boosting their chances of success.

See the search results for the future of the water refilling industry.

Researching water-refilling prices is beneficial for entrepreneurs starting a water-refilling business. It helps determine competitive pricing strategies, understand market trends, and ensure profitability.

Entrepreneurs can make informed decisions to attract customers and maximize their business revenue by analyzing prices.

See the latest Water Refilling Prices.

Water Refilling Businesses for Sale

“Benefits of purchasing an established water refilling business compared to starting from scratch are significant. You start earning revenue immediately, bypassing the challenging startup phase.

You have a solid foundation with a proven track record, known revenue, profit, expenses, and an existing client base. The business already has a reputation, providing credibility.

However, drawbacks include higher costs due to goodwill and potential challenges if you wish to make significant changes that may affect customer loyalty. Remember, when buying a business, you inherit its good and bad reputation.”

See Water Refilling – Businesses for sale to browse the latest listings.

Water Refilling Franchise Opportunities

Considering a water refilling franchise has advantages and disadvantages worth exploring.

Pros include a proven business model, leveraging the franchise’s reputation and marketing, and comprehensive knowledge beforehand.

Support from the corporate office is also available.

However, cons include potential high costs, limitations on making significant changes without corporate approval, restrictions on unapproved products or services, and adherence to the agreed-upon business operations.

It’s essential to carefully assess these factors to determine if a franchise fits you.

See Water Refilling franchise opportunities to browse the latest listings.

Knowledge Is Power if You Use It!

The power of knowledge is crucial when starting and running a water refilling business. A wealth of valuable information is available to assist you at every stage.

Click on the links below to access useful resources that can benefit you both now and when your water-refilling business is fully operational.

A Day in the Life

Discover what running a water refilling business is like through “A Day in the Life” series. Industry insiders share valuable tips and insights, providing a helpful overview for aspiring entrepreneurs. Gain firsthand knowledge to prepare for the challenges ahead.

See the search results for a day in the life of water refilling business owners.

Water Refilling Business Owners Interviews

Posted Interviews with business owners offer an inside look into the water refilling industry. This valuable section provides essential information and diverse perspectives, helping you gain insights and prepare for what lies ahead in the industry.

See the search results for Interviews of water refilling business owners.

Publications

Stay in the know with publications to stay updated on valuable industry information.

Set aside time each week to enhance your knowledge and stay updated with the latest insights in your field.

See the search results for publications related to water refillings.

Joining water refilling forums offers opportunities to engage in popular discussions and form connections with industry peers.

Participation fosters relationships and facilitates knowledge sharing within the community.

See the latest search results for the top water refilling forums.

Subscribing to water refilling blogs offer ideas and industry updates. Subscribe to relevant ones and unsubscribe from outdated or unhelpful ones, creating a valuable collection of blogs for a steady stream of useful information.

Look at the latest search results for water refilling blogs  to follow.

Books provide valuable information for starting and running a water refilling business. They offer insights and practical guidance to help you successfully launch and manage your venture.

The latest books about starting a water refilling business, listed on Amazon

Stay informed about the water refilling industry with news updates. Set up alerts to receive notifications whenever media covers new developments.

See what’s in the news about water refillings

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Water Refill Station Business Idea Description in 5 W’s and 1 H Format

By henry sheykin, resources on water refill station.

  • Financial Model
  • Business Plan
  • Value Proposition
  • One-Page Business Plan
  • SWOT Analysis
  • Business Model
  • Marketing Plan

Are you one of the environmentally conscious, health-conscious, or budget-conscious individuals who are on the hunt for high-quality drinking water while on the go? Well, we've got just the solution for you! Introducing the Water Refill Station business idea, a pay-per-gallon system that brings convenience, affordability, and sustainability under one roof. With strategically located stations in high-traffic areas across major cities in the United States, this innovative concept aims to cater to your needs. Starting in 2024, we plan to have 100 operational stations by 2025, and an impressive 500 stations by 2028. With clean drinking water becoming increasingly crucial in today's fast-paced world, our business idea aligns perfectly with the trend of health-conscious individuals seeking a reliable solution. Join us on this journey towards a healthier, greener future!

Key Takeaways

  • The business idea targets environmentally conscious individuals, health-conscious individuals, and budget-conscious individuals.
  • The business revolves around a pay-per-gallon water refill station that offers high-quality drinking water.
  • The refill stations will be strategically located in high-traffic areas and initially focus on major cities across the United States.
  • The implementation of the business idea will begin in 2024, with a target of 100 operational stations by 2025 and 500 stations by 2028.
  • The business idea aims to provide a convenient and affordable solution, promote sustainability, and align with the trend of health-conscious individuals seeking clean drinking water on the go.

The hypothetical Water Refill Station business idea aims to target environmentally conscious individuals, health-conscious individuals, and budget-conscious individuals. It is designed to cater to individuals of all age groups and socio-economic backgrounds.

Major Players

  • The owners of the business, including the founder(s) and any other shareholders or partners, are crucial players in ensuring the success of the water refill station venture.
  • The personnel will consist of trained employees responsible for operating the refill stations, maintaining the filtration systems, and providing customer service.
  • Advisors, such as environmental experts, marketing professionals, and financial consultants, will play a role in guiding the business's strategy and decision-making process.
  • Customers will be the primary focus of the business. They are individuals who prefer drinking purified water, seek affordability, and are concerned about the environment and their health.
  • Competition in the market will include other water refill stations, bottled water companies, and potentially even home filtration systems.

Target Audience

The target audience for this business idea includes:

  • Environmentally conscious individuals who prioritize sustainability and reducing plastic waste.
  • Health-conscious individuals who value the importance of clean drinking water and seek convenient access to it.
  • Budget-conscious individuals who are looking for an affordable alternative to purchasing bottled water or expensive filtration systems.
  • Individuals of all age groups and socio-economic backgrounds who are in need of a reliable source of high-quality drinking water on the go.

Your company's name: Please provide the name of your hypothetical Water Refill Station business. This will help establish your brand identity and create recognition among potential customers and stakeholders.

The Water Refill Station business idea is centered around providing a convenient and affordable solution for individuals who prioritize purified drinking water, while also promoting sustainability and catering to budget-conscious individuals. The business aims to achieve these goals by offering a pay-per-gallon water refill station equipped with advanced filtration technology.

What do you want to achieve?

The primary objective of the Water Refill Station business is to provide high-quality drinking water to environmentally conscious individuals, health-conscious individuals, and budget-conscious individuals. By offering a pay-per-gallon system, the business aims to make purified drinking water accessible and affordable for all.

What is your sustainable advantage?

The Water Refill Station business has a sustainable advantage as it focuses on reducing the consumption of single-use plastic bottles. By encouraging customers to refill their own water bottles instead of purchasing new ones, the business contributes to the reduction of plastic waste and promotes a more sustainable lifestyle.

What do you offer?

The Water Refill Station business offers a convenient and cost-effective solution for individuals who desire access to purified drinking water. Customers can bring their empty water bottles to the refill stations and refill them with high-quality, purified, and filtered water. The pay-per-gallon system ensures that customers only pay for the amount of water they need, reducing wastage and saving money.

What do you produce?

The Water Refill Station business produces access to purified and filtered drinking water. By utilizing state-of-the-art filtration systems, the business ensures that customers have access to high-quality water that meets their health and safety standards. Through its refill stations, the business produces a more sustainable approach to drinking water consumption, reducing the reliance on single-use plastic bottles.

What are your business objectives?

The short-term objective of the Water Refill Station business is to establish at least 100 operational refill stations across major cities in the United States by 2025. The long-term goal is to double the number of stations every two years, reaching a target of 500 stations by 2028. Additionally, the business aims to generate revenue through the pay-per-gallon system and attract a wide customer base through competitive pricing.

The pay-per-gallon water refill stations of this business idea will be strategically located in high-traffic areas to maximize customer convenience and accessibility. The initial focus will be on major cities across the United States, including New York City, Los Angeles, Chicago, and Houston.

Target Audience Location

The target audience for this business idea encompasses environmentally conscious individuals, health-conscious individuals, and budget-conscious individuals. These individuals can be found in various locations across the United States, from urban areas to suburban neighborhoods. By strategically locating the refill stations in high-traffic areas, we aim to cater to individuals of all age groups and socio-economic backgrounds.

New Opportunities Location

As the business expands, there will be new opportunities to explore additional cities and regions in the United States. These opportunities will be identified through market research, analyzing customer demand, and identifying areas with a high concentration of environmentally conscious and health-conscious individuals. By continuously evaluating market trends and feedback from customers, we will be able to identify new locations for potential refill stations to meet the growing demand for clean and affordable drinking water.

The Path to Success

The implementation of this business idea will begin in the year 2024, with the aim of having at least 100 refill stations operational across various cities by 2025. To achieve this, the company will strategically partner with existing businesses in high-traffic areas such as grocery stores, gas stations, and public parks. By leveraging these partnerships, we can quickly establish a presence in key locations and capitalize on the existing customer footfall.

Once the initial phase is successful, the company will focus on doubling the number of stations every two years. By 2028, the target is to have 500 refill stations operational across the United States.

This growth plan will involve extensive market research and analysis to identify new locations with high demand. We will also seek out opportunities to collaborate with local environmental organizations and health and wellness influencers to enhance brand visibility and attract a wider customer base.

In order to seamlessly navigate the path towards expansion, we will establish a dedicated team to handle operations, logistics, and maintenance. This team will work closely with the filtration system manufacturer to ensure regular maintenance and water quality checks for all refill stations.

Additionally, the marketing efforts will include targeted digital advertising campaigns, creating partnerships with local businesses and organizations, and leveraging the power of social media to reach our target audience. By continuously evaluating customer feedback and staying adaptable to changing market trends, we will ensure the successful growth of the business and establish a strong brand presence in the market.

Overall, the journey from the current stage to the envisioned future of the business will involve strategic partnerships, continuous evaluation, and an unwavering focus on customer satisfaction. This will enable the pay-per-gallon water refill station business to thrive and provide a convenient, sustainable, and affordable solution for individuals seeking access to high-quality drinking water.

In the year 2024, the implementation of this innovative business idea will commence, marking the start of a new era for environmentally conscious, health-conscious, and budget-conscious individuals. It is during this year that the first pay-per-gallon water refill stations will be strategically positioned in high-traffic areas, such as grocery stores, gas stations, and public parks.

By 2025, the ambitious goal is to have at least 100 operational refill stations across various cities in the United States, including New York City, Los Angeles, Chicago, and Houston. These cities will serve as the initial stepping stones towards creating a nationwide network of refill stations that cater to individuals of all age groups and socio-economic backgrounds.

The expansion plan is an integral part of this business venture, aiming to double the number of refill stations every two years. By the year 2028, the target is to establish an impressive network of 500 refill stations nationwide, ensuring accessibility to purified and filtered water reaches even the most remote areas.

The short-term objective of this business idea is to establish a robust foundation by successfully operating 100 refill stations by 2025. This achievement will demonstrate the viability of the concept and its potential to transform the way people access clean drinking water.

Beyond the initial phase, the long-term objective is to continue expanding the network, reaching out to a broader customer base, and promoting sustainability on a larger scale. By increasing the number of refill stations every two years, the aim is to reach the target of 500 stations by 2028, ensuring that the benefits of affordable, high-quality drinking water are accessible to all.

Retirement and Departure Strategy:

As for retirement plans, the vision for this business idea encompasses its long-term growth and positive impact, extending beyond personal retirement. The objective is to establish a stable and successful business that can be passed on to a new generation of entrepreneurs or sold to a like-minded, environmentally conscious entity.

With an ambitious timeline in mind, the plan for retirement and departure from the company is envisioned to occur in the year 2040, approximately 16 years after the initial implementation. By this time, the business would have firmly established its presence, positively impacted communities, and made significant strides towards reducing plastic waste and providing affordable access to clean water.

When the time comes, the departure strategy will ensure a smooth transition through careful planning and seamless handover to new owners or successors. This will ensure that the business continues to thrive, safeguarding the vision and principles that were initially set in motion.

The Water Refill Station business idea aims to meet the needs of environmentally conscious individuals, health-conscious individuals, and budget-conscious individuals. By providing a convenient and affordable solution for accessing purified and filtered water, this business idea addresses the concerns and preferences of a wide range of individuals.

Why would customers want your product or service?

Customers would want to utilize the pay-per-gallon water refill stations because it offers them the opportunity to refill their empty water bottles with high-quality drinking water at a nominal cost. Rather than investing in expensive filtration systems, customers can conveniently access purified water whenever and wherever they need it. This solution is not only affordable but also ensures that customers have access to clean drinking water on the go.

Why are you in business?

We are in business because we believe in the importance of providing a sustainable and healthy alternative to single-use plastic bottles. By offering a pay-per-gallon water refill service, we contribute to reducing plastic waste and promoting environmental sustainability. We prioritize the well-being of our customers and strive to make purified drinking water easily accessible for everyone, regardless of their budget or lifestyle.

Why would a buyer want to purchase from you? Describe how you differ from the competitors.

Buyers would choose to purchase from our Water Refill Stations due to our commitment to quality, convenience, and affordability. Our stations will be equipped with state-of-the-art filtration systems, ensuring the purity and taste of the water. We strategically locate our refill stations in high-traffic areas, making them easily accessible to customers. Furthermore, our pricing is set competitively to attract a wide customer base, making it more affordable compared to purchasing bottled water frequently. Our emphasis on sustainability and our dedication to customer satisfaction sets us apart from our competitors.

Why are you in this line of work? Make sure to include your company’s mission statement as well.

We are in this line of work because we believe in making a positive impact on the environment and the well-being of individuals. Our mission is to provide a sustainable and affordable solution for accessing clean drinking water. We are passionate about reducing plastic waste and promoting environmental consciousness. By offering high-quality filtration systems and strategically located refill stations, we aim to make clean water easily accessible to everyone while minimizing the ecological footprint. We are committed to delivering exceptional value to our customers and contributing to a healthier and more sustainable future.

When it comes to the structure of the Water Refill Station business, we have decided to establish a limited liability company (LLC). This structure offers several benefits that align with our business goals and objectives. As an LLC, we have the advantage of limited liability protection, which means that our personal assets are protected from the company's liabilities. This is crucial as it helps mitigate risks that may arise in the operation of the refill stations. Additionally, an LLC provides flexibility in terms of management and tax options, allowing us to optimize our operations and financial strategies.

In order to ensure a smooth registration process and to navigate the legal complexities associated with setting up and operating the business, we plan to engage a business attorney experienced in small business law. This advisor will be instrumental in guiding us through registration procedures, ensuring compliance with regulations, and understanding any potential liabilities that may arise. Their expertise will be invaluable in setting up a strong legal foundation for our business.

Attaining Company Objectives

To achieve the objectives we have set for our company, we recognize the need to hire a proficient team that will assist us in managing various aspects of the business. This team will consist of individuals with expertise in operations, marketing, finance, and customer service. By bringing together a diverse group of professionals, we aim to leverage their skills and knowledge to drive the success of our water refill stations across different locations.

The steps we will take to achieve our objectives include:

  • Market Research and Analysis: Conduct extensive market research to identify ideal locations for the refill stations and to understand the preferences and needs of our target customer segments.
  • Infrastructure Development: Collaborate with experts in filtration technology to design and implement state-of-the-art water purification systems that ensure high-quality drinking water.
  • Partnerships and Collaborations: Establish strategic partnerships with local environmental organizations and health and wellness influencers to create awareness and promote the benefits of using refill stations.
  • Operational Excellence: Implement robust systems and processes to ensure smooth and efficient operations of the refill stations, including remote monitoring for maintenance and water quality checks.
  • Marketing and Advertising: Develop targeted digital advertising campaigns and engage in community events to build brand awareness and attract a wide customer base.

Future Business Development

Our vision for the Water Refill Station business is to become the go-to solution for individuals seeking convenient and affordable purified water while promoting environmental sustainability and health-conscious living. We envision a future where our refill stations are not only prevalent in major cities across the United States but also expand to other countries where there is a demand for clean drinking water solutions.

As we progress, we aim to continuously innovate our water purification technology to enhance the quality and taste of our water. We also plan to explore additional partnerships with organizations focused on sustainable packaging alternatives, such as biodegradable water bottles, to further minimize the environmental impact of the refill station industry.

By staying true to our mission and keeping customer satisfaction at the forefront of our operations, we strive to create a brand that is synonymous with trust, convenience, and environmental responsibility in the field of purified water access.

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Water Refilling Station Business 2023: How To Start, Capital, Profit (Plus, Tips To Succeed)

Water Refilling Station Business 2023: How To Start, Capital, Profit (Plus, Tips To Succeed)

Struggling to come up with profitable ideas worthy of a spot in Shark Tank ? If your creative juices aren’t enough to create the next big invention, capitalize on what people already need and consider starting a water refilling station business .

We all need safe drinking water to quench our thirst and support our body’s vital functions.

The problem with tap water is it’s laden with chemicals or minerals, which you can only get rid of with expensive home filters. Bottled waters, however, are too expensive for daily consumption, not to mention the weird aftertaste they leave behind.

Enter the water refilling station business–a heaven-sent for those who need a cheaper and more convenient daily drinking water supply. There’s a demand almost everywhere, so you can spend less on marketing and advertising.

If you want to get a piece of the pie of this profitable idea, this definitive water refilling station business guide is for you.

Go back to the main article: Best Small Business Ideas in the Philippines with High Profit

Table of Contents

What is a water refilling station.

water refilling station business in the philippines

Most water refilling stations 2 in the Philippines have large water treatment machines that they use to fill large bottles with safe, clean drinking water (usually 5 gallons) that serve as their primary product. Their whole operation, from water treatment to bottle cleaning, must conform to national health standards as outlined by the Department of Health (DOH) 3 .

Customers can bring their water containers to be filled with drinking water for a smaller fee than bottled water brands. Due to high demand, it has become common practice for water refilling stations to deliver water straight to their customers.

Who Should Start a Water Refilling Station Business?

  • People who live in or near an area with demand for safe drinking water.
  • Entrepreneurs who want to open a business with lower risk and constant demand.
  • Entrepreneurs with sales experience and the drive to push their water refilling service around their community.
  • People who are healthy and fit due to the physically demanding nature of a water refilling station.
  • Entrepreneurs with the time to handle the quality management of their water station, supervise and train their workers, and respond to emergency sales calls and deliveries.

How Much Does It Cost To Start a Water Refilling Station Business in the Philippines?

You need between Php 600,000 and Php 700,000 as an initial investment to start a water refilling station business in the Philippines.

Take note that this estimate already covers building construction (of course, the cost will be significantly lower if you own the property), the machine, permits, containers, motorcycle with a sidecar (which you will need for product deliveries), the cost of drilling the deep well (which will serve as your water source; more on this later), seminar, and other initial expenses.

The water refilling machine eats a considerable portion of the capital. Fortunately, you can own a water refilling station for as low as Php 150,000. The cost already includes all the equipment needed. Some companies even offer installments. After a downpayment of Php 40,000, you can pay the remaining balance within 36 months for only Php 2,000 to Php 3,000 per month.

Franchised water refilling station businesses, on the other hand, can range from Php 96,000 to Php 550,000 depending on the equipment’s type, number, and size. The cost of rental and overhead expenses are not included.

Have you only saved up the minimum amount of capital? We’ve interviewed and researched water refilling station owners who suggest not entering the battlefield too quickly. This is because you will need more money to pay for the operational expenses, which will most likely come from your pocket during the first few months of operations.

For this reason, it is also advisable not to resort to loans to fund the capital for your water refilling station. Businesses are unpredictable, more so if this is your first venture with absolutely no experience to rely on. So save up as much money as you can and study the ins and outs of the business carefully before making that leap of faith.

Is Water Refilling Bussines Profitable?

Yes, but it depends on a lot of factors. Just like any business, the success of a water refilling station largely depends on a combination of factors such as market demand, relationship with your customers, number of competitors, and how business-savvy the owner is.

It is recommended, especially during the first few months, to focus on the tasks that will grow your business – letting people know about your water service and getting potential customers to try it. You cannot leave this to your employees until they have received sufficient training.

Aside from that, be ready to do most of the administrative tasks yourself during the first few months, as you’re not profitable enough to hire additional employees yet. This is the ideal time to put your resourcefulness to good use.

For example, you can learn how to do simple accounting tasks instead of paying a bookkeeper to do it for you. You should also set up the business’s sales recording and customer tracking practices. This way, you can minimize expenses and learn more as a businessman.

Realistically, your first few months will not be profitable, but that is normal. Your goal would be to get long-term customers who call you whenever they run out of water. If you focus on this, you can watch your daily sales go from 0 jugs/bottles per day to 100 jugs/bottles per day.

Provided that you’ve done everything by the book and the market is large enough to sustain your business, you’ll be able to determine how long it will take to recoup your investment and whether or not the business is profitable. 

Suppose that after six months, your water refilling station sells 100 jugs daily, each costing Php 25. The monthly expenses, meanwhile, include your employees’ monthly salaries (Php 19,000, which is enough to pay a driver, a helper, and a manager), employee’s daily lunch meals (Php 2,700), the electric bill (Php 7,000), the cost of materials and gas (Php 7,000), maintenance fee to pay for unexpected things that can derail business operations if left unattended (Php 600 or more), and additional expenses like the cost of new filters that are ideally changed every month (roughly Php 2,500 or more).

water refilling station business 1

Based on the figures above, your gross profit, if your water refilling station is open every day, will be Php 75,000. Subtract the monthly expenses, and you’ll be left with a net profit (before taxes) of more or less Php 36,000, which will give you an idea of how many months it will take to earn back the capital you initially invested.

What Are the Benefits and Drawbacks of a Water Refilling Station?

  • Water is an essential commodity, so demand is not a problem . There is increased demand during the hot summer and a slowdown in the cooler rainy season. Still, overall a water refilling station can be profitable all year round. You will also serve your community with customers from high to low-income backgrounds.
  • It’s simpler than other businesses since your primary product is water service. You only need to focus on maintaining your water’s quality and relationship with your customers.
  • You don’t necessarily need to find a location in crowded places where rental costs can go through the roof . By offering delivery services, you can go to your customers directly instead of them going to your store. Just be careful about accepting deliveries that would cost you more on gasoline than what you’d earn from the sale.
  • The required initial investment, monetary and time, can be too high for beginner entrepreneurs. Depending on your area’s existing demand and competition, it may take longer to recoup the initial investment.
  • The water station equipment requires maintenance, which can consume your budget and revenue. The same applies to your delivery vehicles, which are subject to heavy wear and tear. Aside from that, the bottles and jugs must be replaced after much use.
  • The business lacks proprietary value , so anyone with the capital and entrepreneurial experience can open their water refilling station and directly compete with you.
  • Customers can be prone to switching to your competition if they have a lower-priced product. That’s why it’s crucial to maintain a strong relationship with your customers.
  • Water quality is held to a strict national standard. If you fail a surprise check by a water quality inspector, you may be asked to pay a fine or, worse, to close down your business . Health officials recommend regular water sampling and examination as water sources such as deep wells are prone to E. coli and amoeba contamination that causes acute gastroenteritis 4 . Contamination happens when the ultraviolet light disinfection system fails, so water refining station owners are encouraged to perform maintenance checks on their machines.

How To Start a Water Refilling Station Business in the Philippines: 13 Steps

1. know what you’re getting into.

Every business is hard, and a water refilling station business is no exception. You don’t have to be very passionate about the idea, but a little interest in the business can go a long way to sustain you during tough times.

Study the business carefully and evaluate whether this is the suitable model for you. Consider your strengths or skills, risk appetite, and the amount of money you’re willing to invest .

Since water is an easy product to market and there are ready buyers everywhere, expect to face stiff competition. You should also be ready to put in the work since a water refilling station involves a lot of deliveries.

When your delivery staff aren’t available or fail to show up at work, you must do the tasks yourself lest you disappoint your customers.  As a word of warning, improper lifting of water bottles can lead to hand, back, or arm injuries. Therefore, you must learn how to safely lift a 5-gallon water bottle 5 .

2. Learn More About the Business and the Product

If you’re convinced the water refilling station business is the right fit for you, it’s time to get into a crash course.

There are two ways to learn more about this venture. One is to enroll in a seminar to teach you theory and hands-on experience.

Franchisors often conduct free seminars for interested entrepreneurs as part of their marketing strategies. The University of the Philippines Manila’s Department of Environmental and Occupational Health also has a certification course 6 for water refilling station and plant operators.

You can also conduct research and learn everything about the business independently. This is a viable option if you have a technical background.

Although anyone can quickly grasp the business, it will be easier if you’re genuinely interested in water purification’s science and technical aspects.

In general, products sold in water refilling stations are of three varieties:

  • Mineral water – a product of a filtration system that eliminates impurities easily seen by the naked eye. Ultraviolet is also applied to kill bacteria. It’s known for lowering blood pressure, aiding digestion, reducing skin blemishes, and improving bone health.
  • Purified water – made by removing all impurities or “hardness” of the water through reverse osmosis. Drinking this helps reduce your chances of developing gallstones. It also absorbs toxins from your body and flushes them through your urinary system.
  • Alkaline water – or alkalized ionized water is produced by removing the acid content of the water and increasing its pH level. Alkaline water helps reduce the acid in our bloodstream, boosts metabolism, and prevents oxidation, leading to premature aging and diseases.

3. Conduct a Feasibility Study

A feasibility study assesses a business idea in terms of practicality and its likelihood to succeed.

To produce a reliable feasibility study, the following factors are explored in great detail:

  • Market demand : Conduct a simple survey to determine how many prospective customers live in your area. You don’t want to start a business that sells a product nobody needs, do you?
  • Competition : How many similar businesses already exist in your area? The more competitors you have, the more difficult it is to penetrate the market.
  • Location : Although water refilling station businesses can thrive with their delivery services alone, you still need a strategic location to attract your first few customers. Consider opening your store near or inside a subdivision or exclusive village – remember that these places may have their own rules about water deliveries. You can rent or convert your garage into a commercial space to save on rental fees. To operate a water refilling station, you should have a minimum area of  20 – 25 sq.m.
  • Water source : Where will the water come from? It will come from either the water district or a deep well. The latter is more practical since you don’t have to pay steep monthly fees for commercial use. The water district is also unreliable because of water service interruptions that may occur without prior warning. However, if you opt for a deep well as a water source, build it at least 25 meters from the septic tank. It should also be a safe distance from piggeries, funeral parlors, gas stations, cemeteries, and other places that contaminate the water.
  • pH level of water : The total dissolved solids (TDS) in the water supply, also known as the water’s ” hardness, ” will determine the types of treatment or purifying processes that can be applied to the water source.

Here are some sample water station feasibility studies (in pdf, needs an account to download) that you can refer to when making your own:

  • 4 Marias Water Station from Jennifer Macarat for Graduate School (July 2020)
  • Feasibility of Alpha Best Water Station by students from the Philippine State College of Aeronautics (2014).

4. Decide Whether To Put Up Your Brand or Get a Franchise

While starting from scratch can potentially bring you more profit in the long run, the stress and risk of failure can overwhelm any first-time entrepreneur.

Competing with more established brands is also more difficult since people are inclined to buy from stores with familiar names.

Fortunately, franchising is always an option . While you’re bound to a contract and have less control over some aspects of the business, you can look at it as a training ground where you can learn as much as you can before going solo in the future.

Franchise packages can cost anywhere between Php 96,000 to Php 550,000, including all the filters and other equipment. Franchisors also help their franchisees get their businesses off the ground by providing technical assistance, marketing support, and training programs for the staff and managers.

Below is a list of the most popular water refilling station businesses in the Philippines that are open for franchising:

a. Bluewaters Global

  • Franchise cost : Php 96,000 to Php 241,000
  • Address : Unit 1003 Future Point Plaza, 112 Panay Avenue, Quezon City, Metro Manila​
  • Email addres s: [email protected]
  • Contact numbers : Globe: 0977-771-6147; Smart: 0921-881-7991; Sun: 0932-119-4522; PLDT: +63 2 775 5010
  • Social Media : Facebook , Instagram

b. Livingwater

  • Franchise cost : Php 112,000 to Php 201,000
  • Address : W8B CCMC Compd., Industrial Area, Veterans Center, Taguig, Metro Manila
  • Email address : [email protected]
  • Contact numbers : 0917-807-4933/ 0917-852-7126
  • Social Media : Facebook

c. Alkaviva

  • Franchise cost : Php 171,000 to Php 400,000 (can be paid through monthly installments)
  • Address : 35 TS Evalle Dr, Quezon City, Metro Manila 
  • Contact numbers : PLDT: (027) 745-6244-; Globe: 0917-836-6194; Smart:0947-997-6438; Sun: 0932-847-9-675

d. Aquabest

  • Franchise cost : Php 100,000+ (exact figures available upon inquiry)
  • Address : 21 Examiner St, Brgy. West Triangle, ​Quezon City, Metro Manila 
  • Contact numbers : +63-2-371-0478

e. Aquahealth

  • Franchise cost : No franchise fee. Call for machine & product costs
  • Address : 103 OMM CITRA Bldg, San Miguel Ave, Ortigas Center, Pasig City, Metro Manila
  • Contact numbers : (02) 8636-1140, (02) 8636-1153, 0922-833-1670

f. Crystal Clear

  • Franchise cost : Php 100,000 to 550,000
  • Address : Arnaldo Highway, Brgy. San Francisco, General Trias City, Cavite
  • Contact numbers : (02)7622-8572, 0998-590-3543

If you’re interested in getting a franchise, you may need to submit one or all of the following:

  • A letter of intent (including site location)
  • Duly accomplished application form
  • Business proposal

Franchisors usually specify the location requirements, including the lot size, availability of parking space, absence of competitors, number of adjacent households or offices, etc.

They also strictly follow a floor plan or a store layout to ensure all the equipment, wiring, and piping will be installed correctly for a seamless purification process.

5. Write a Business Plan

A business plan is a written document that shows how your water refilling station business will evolve from start to finish.

You will probably not need this, especially if you have no plans of borrowing money from the bank but creating your business plan will help. It will provide you with a clearer, more objective view of your business and lay down the foundation that will prevent you from losing money on unnecessary expenses.

For more information about the business plan and how to write one, click here .

6. Choose the Right Location

Foot traffic is at the heart of any successful business, and a water refilling station is no exception.

It’s hard to attract potential customers if there are a limited number of people in your area, so when building your business, pick a location near subdivisions, condominiums, hospitals, clinics, schools, or offices. The more people you’ll be able to interact with and promote your business to, the better.

Just take note of the following things to consider depending on the type of customer:

  • Establishments, such as offices or schools, may not pay you immediately after delivery and instead pay for all deliveries in bulk at the end of the month. This may lead to cash flow problems if you rely solely on them for your business.
  • Depending on the size of the establishment, it might be hard to contact the person in charge of purchasing supplies (and water). You’ll need to work hard to make the right connections.
  • Gated communities, such as condominiums and subdivisions, have their own delivery rules. You’ll need to build a strong relationship with the organization in charge, usually, the homeowners association or building management, to succeed.

If you’re lucky enough to live in or near an area with a lot of foot traffic, you can also consider setting up your business in your lot or converting an unused building to house your water refilling station.

7. Build Your Water Refilling Station

After finding a suitable location for your water refilling station business, it’s time to look for a supplier to provide you with the needed equipment.

It can either be a franchisor offering water refilling station equipment as part of its packages or a company offering only water refilling machines.

Never finalize a deal with a supplier without exploring other options. Compare the prices and features of the water refilling machines you find.

If you’re short on cash, you can avail of equipment from companies that offer their products in monthly installments. Since it’s not a franchise deal, you can buy the equipment from them and put up your water refilling station bearing a business name of your choice.

Ensure that after-sales support like warranty, technical assistance, and maintenance are available.

After doing your due diligence and signing a contract with the supplier you’re most confident with, it’s time to build the water refilling station. Here are the basic steps you need to follow:

  • Work with the supplier in creating a store layout or floor plan that complies with the company’s standards. Someone will be sent to the location to survey the building and create a floor plan based on the findings. A standard water refilling station consists of a water purification room, a refilling and selling room, a container washing and sanitizing room, a storage room for the refilled and empty containers, an office, a toilet, and a source water storage facility.
  • Pay the downpayment to the supplier to have your equipment ready. Keep the official receipt.
  • After the layout or floor plan has been approved, the contractor will start building the water refilling station. Give or take, it may take a month to finish the construction, depending on the size of the water refilling station.
  • While awaiting its completion, you can start securing the needed permits and documents to legalize your business (see next step).
  • The supplier will oversee the construction to ensure it follows the layout or floor plan down to its minute details, like the piping, drainage, and washing area.

8. Register Your Business and Secure Needed Permits

To avoid legal troubles, any water refilling station business in the Philippines must secure the following permits/registrations:

  • DTI registration – is available from your local DTI branch. Requirements include barangay clearance, residence certificate, etc. Don’t forget to prepare at least 5 to 10 business names for faster transactions. DTI business registration can now also be done online.
  • Mayor’s permit – is issued by the municipal office two to three weeks from the date of application. You may be required to submit (a) a water analysis of potability from your water source (physical, chemical, and bacteriological tests); and (b) engineering drawings signed by a sanitary engineer.
  • BIR – registration is done by filling out Form 0506 and paying the required fees.

Learn More: How to Register a Business in the Philippines: The Ultimate Guide

9. Install the Equipment

Now that your water refilling station is complete, it’s time for the supplier to install the equipment.

Installation may take 2 to 3 days to complete, after which you can dry-run the machine for another three days to ensure the safety of the water supply.

Remember, the water quality you sell depends primarily on the machine that filters it. You want the water to be free from microorganisms and chlorine, which pose serious health risks to your consumers.

To ensure that the machine’s filtration system produces the quality you desire, get water samples and take them to a DOH-accredited laboratory for analysis. If it passes the DOH requirements, you can open your water refilling station business.

Otherwise, contact your supplier to determine the cause of the contamination and replace the machines if needed.

According to the Sanitation Code of the Philippines, local health offices regularly monitor water refilling stations. Expect to have the monitoring done during these times:

  • Bacteriological quality – once a month.
  • Physical quality – every six months.
  • Chemical quality – every six months.
  • Biological quality – once a year.
  • Monitoring of radioactive contaminants – is only conducted if there’s a significant amount of radiation input from the surrounding environment.

10. Purchase Transportation and Other Necessities

Delivery service is essential for a water refilling station business to thrive.

For smaller stations, a motorcycle with a sidecar is enough to deliver water containers in bulk. Take note that not all motorcycles are built for water delivery. You need a powerful enough vehicle to move the heavy load through steep inclines. As your business grows, you may need to invest in delivery trucks to manage the inventories of several stores.

A motorcycle with a two-tier sidecar can carry around 8-12 bottles per trip, depending on the size of the bottle. Depending on how far your deliveries are, you can finish a trip in about 30 minutes to 1 hour. You should estimate how many daily trips you need to make a good profit.

Consider the cost of fuel, manpower, and maintenance when adding transportation to your list of expenses. Also, invest in preparing your delivery vehicles and people for rainy weather.

If you’re not a franchisee, you must also shell out money for supplies like a heat gun, water containers, sanitizer soap, signage, and stickers bearing your business logo/name.

11. Hire Employees

Running a water refilling station alone is impossible, so you need helping hands for every task.

A water refilling station business needs at least 3 to 5 employees covering the following roles:

  • Manager – oversees the business for at least 4 hours a day.
  • Front Liner – receives and refills the water containers from the customers.
  • Accountant/Bookkeeper – handles the financial aspect of the business.
  • Technical Asst. – takes care of the water refilling machines and troubleshoots technical problems.
  • Administrative Assistant – keeps a record of all sales and purchases.
  • Driver/Delivery Man – transports the refilled water containers to customers’ homes.

You can assume the role of one or two of these employees when you’re still starting. As the profit increases, you can use the money to hire additional manpower to oversee the daily business operations as a supervisor. Just set guidelines for your customer management, bottle handling, water quality checking, and other processes before transitioning all the tasks to your employees.

12. Set Prices for Your Products

Pricing depends on the product type you’ll offer and the presence of other water refilling stations competing for the same market.

Commercially sold water comes in three varieties: mineral, purified, and alkaline. They differ in price because the filtration processes by which they are produced vary in complexity.

Your pricing strategy will also be based on the market price. Determine how much your competitors charge for every water container and price your products accordingly.

Offer competitive prices without sacrificing profit.

13. Promote Your Business

In the beginning, don’t expect people to swarm your store. You must get your business name in front of many people as possible.

Assuming that you’re in a strategic location with a fair amount of foot traffic, one way to introduce your business is by distributing flyers.

If you live in a subdivision, your first few customers will come from the neighborhood. Impress them with your product and service so they can help you find more customers through word of mouth. You’ll stand out from the rest if you have clean, uniformed delivery personnel that offers professional, prompt, and reliable service.

If your location fails to drive enough human traffic, move to another place with enough crowd. Or, you can distribute another set of flyers in this place to deliver water to their homes without them visiting your store.

There’s also the lucrative option called institutional selling, wherein you convince big establishments like schools, churches, BPO companies , and restaurants to get their water supply directly from you. It sounds intimidating, but if you have the will, there’s a way.

Navigating Your First Few Months (on the Road to Success)

Just to put things into perspective: don’t expect your first few months to turn into a profit. Water refilling stations are not an overnight success; you must try to succeed. There’s nothing like the feeling of turning a turnover of 0 jugs/bottles per day to 100 bottles per day (or even more).

To succeed, your goal is to get long-term customers that consistently get water from you despite the competition . To do this, you must show your customers that you are a reliable water service that provides consistent, high-quality water.

On your road to success, there are some common problems that you need to be prepared for:

  • Your delivery person does not show up for the day (gets sick, quits, or goes AWOL), or your delivery vehicle breaks down. This can affect your relationship with your customer if you cannot deliver on time. If you don’t have a backup, you may need to negotiate with the customer or deliver independently.
  • You get a customer complaint about your water: ‘ May Dumi ’ (Dirty) or ‘ May Lasa ’ (Weird Taste) . Always conduct water quality testing to ensure that this does not happen.
  • Wear and tear of your bottles. Ensure your staff does not mishandle your bottles (e.g., throwing them). Another option is to sell the bottles to your customers but ensure to take care of them during deliveries.
  • Lost or inaccurate customer records. Your customer records are the bread and butter of your business, so make backups. Make sure to track the number of bottles delivered and the delivery date to your customers. That way, you can follow up with them if they have not had any deliveries lately.

Tips and Warnings

  • The number one priority of your customers is reliability, both in terms of delivery time and water quality. Make these your priority.
  • If possible, offer 24/7 delivery service to establish your store as a reliable one your customers can always count on.
  • Be innovative. Research the latest trend or technology in purifying water and offer them to your customers ahead of your competitors.
  • Focus on providing top-notch customer service all the time. Quickly fulfill orders and deliver them to your customers’ homes without delay.
  • Go the extra mile for your customers. For example, you can lend out water dispensers to your customers in exchange for a low monthly fee. In addition to the extra profit, you will also give your customers access to hot and cold drinking water without the need to buy a dispenser.
  • Monitor daily operations. Being a hands-on business owner allows you to prevent pilfering ( “pangungupit” ) among your employees or any breach in sanitation that may affect the water quality.
  • Take care of your employees. Motivate them to work harder by giving commissions on top of their monthly salary for every X amount of water containers they can deliver.
  • Work hard. Even though the water refilling station business looks easy at first due to steady demand and fast ROI, there’s still no shortcut to success.
  • Be ready for delivery spikes during big holidays such as Christmas. Customers tend to order more, expecting most businesses to close during holidays. You can also be proactive in delivering to your customers by contacting them and asking if they need water to be ready for the holidays.
  • Be resourceful. Water refilling stations waste a lot of water during the purification process. To help the environment, you can recycle water by opening a laundry shop business adjacent to your water refilling station. By opening this combo business, you increase your net profit and help conserve water simultaneously.

Frequently Asked Questions

1. how has the water refilling business been affected by covid-19.

According to the International Labour Organization, the demand for clean water increased 7 during the COVID-19 pandemic. Water refilling stations play a significant role in ensuring that communities get clean and safe drinking water.

While some things have changed (for example, customers are more discerning about the safety of their water and its quality), it’s business as usual for the water refilling stations.

2. How much does a water refilling station franchise cost?

The cost of a water refilling station varies depending on the franchise. You can get an estimate by checking the franchise part of our guide. Please note that these may change at the discretion of the franchise due to discounts, cost increases, and other factors. For accurate information on franchise costs, please get in touch with the franchise directly.

  • Clean water for life and livelihoods amid pandemic. (2020). Retrieved 26 November 2021, from https://www.ilo.org/asia/media-centre/articles/WCMS_754439/lang--en/index.htm
  • Water Refilling Stations in the Philippines. Retrieved 26 November 2021, from https://www.koshland-science-museum.org/water/html/en/Distribution/Water-Stores-and-Refilling-Stations-in-the-Philippines.html
  • Department of Health (DOH). (2017).  Administrative Order No. 2017-0010 (Philippine National Standards for Drinking Water of 2017) . Manila.
  • Partlow, M. J. (2023). Retrieved from https://www.pna.gov.ph/articles/1196468
  • How to Safely Change a 5-Gallon Water Cooler Bottle . [PDF]. Retrieved from https://www.csueastbay.edu/riskmanagement/files/docs/ehs/safety-tips/how-to-safely-change-a-5-gallon-water-cooler.pdf
  • Certification Course for Water Refilling Station and Plant Operators. Retrieved 26 November 2021, from https://deoh.cph.upm.edu.ph/content/certification-course-water-refilling-station-and-plant-operators
  • Clean water for life and livelihoods amid pandemic. (2020). Retrieved 26 November 2021, from https://www.ilo.org/asia/media-centre/articles/WCMS_754439/lang–en/index.htm

Written by Rod Michael Perez

in Business and Finance , Juander How

Last Updated June 4, 2023 08:56 PM

business plan water station

Rod Michael Perez

Rod Michael Perez is a freelance writer with over 7 years of experience in writing long-form articles, ad copy, and SEO content for local and foreign clients. He is also an aspiring startup founder and believes that the Philippines could be the next hub for startup culture. He takes care of his dog, a poodle-Shih Tzu hybrid, in his spare time.

Browse all articles written by Rod Michael Perez

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