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PLM Consultant Resume Samples, Examples & Tips

• Resume Format
• February 21, 2024

PLM Consultant Resume – A PLM (Product Lifecycle Management) consultant plays a crucial role in helping organizations streamline their product development processes and improve overall efficiency. With expertise in implementing and managing PLM systems, these professionals are in high demand in industries such as manufacturing, engineering, and retail. However, landing a job as a PLM consultant requires a well-crafted resume that highlights the candidate’s skills, experience, and achievements.

In this blog post, we will discuss the key elements that should be included in a PLM consultant resume to make it stand out from the competition. From showcasing relevant certifications and technical skills to highlighting successful project implementations, we will provide valuable tips and insights to help aspiring PLM consultants create a compelling resume that catches the attention of hiring managers.

PLM Consultant Resume – Summary

PLM Consultant Resume Samples

[Your Name] [Your Address] [City, State, Zip Code] [Your Email Address] [Your Phone Number]

Dynamic and results-driven PLM Consultant with a proven track record of implementing PLM solutions and optimizing product lifecycle processes. Skilled in client consulting, project management, and change management. Seeking a challenging position to leverage my expertise and contribute to the success of PLM initiatives.

Professional Experience:

PLM Consultant | [Consulting Firm Name], [Location] | [Dates of Employment]

• Implemented and configured PLM software solutions (e.g., Siemens Teamcenter, Dassault Systèmes ENOVIA, PTC Windchill) to meet client requirements and streamline product development processes.
• Conducted needs assessments and process analyses to identify opportunities for process improvement and system optimization.
• Provided consulting services to clients on PLM strategy, system architecture, data migration, and integration with other enterprise systems.
• Led PLM implementation projects, managing project timelines, budgets, and resources to ensure successful delivery.
• Provided training and support to client teams on PLM software functionality, best practices, and change management strategies.
• Collaborated with cross-functional teams, including engineering, manufacturing, and supply chain, to align PLM systems with business objectives and improve collaboration.

[Bachelor’s Degree in Engineering, Computer Science, or related field] [University Name], [Location] [Year of Graduation]

• PLM Software Implementation
• Process Optimization
• Client Consulting
• Project Management
• Change Management
• Data Migration
• Integration
• Training and Development
• Communication Skills
• Problem-Solving

Certifications:

• PLM Software Certification (e.g., Siemens Teamcenter Certified Professional, Dassault Systèmes ENOVIA Certified Specialist)
• Project Management Professional (PMP) Certification (optional)
• Change Management Certification (optional)

Achievements:

• Successfully implemented PLM solutions for [number] clients, resulting in improved product development processes and increased efficiency.
• Received recognition for excellence in client consulting and project management.

References:

Available upon request.

PLM Consultant Resume Description Examples

Experienced PLM consultant with a strong background in implementing and optimizing PLM systems for various industries. Skilled in gathering requirements, designing solutions, and leading cross-functional teams to successful project completion. Proficient in PLM software such as Teamcenter, Windchill, and Enovia.

Results-driven PLM consultant with a proven track record of delivering successful PLM implementations. Expertise in analyzing business processes, identifying areas for improvement, and designing and implementing PLM solutions to streamline operations and increase efficiency. Strong communication and leadership skills to effectively collaborate with stakeholders at all levels.

Detail-oriented PLM consultant with a deep understanding of product lifecycle management principles and best practices. Proficient in PLM software configuration, customization, and integration. Skilled in conducting system assessments, identifying gaps, and developing strategies to optimize PLM processes. Strong problem-solving and analytical skills to troubleshoot and resolve issues.

Highly skilled PLM consultant with extensive experience in leading PLM projects from inception to completion. Expertise in conducting business process analysis, defining requirements, and developing PLM strategies aligned with organizational goals. Proficient in PLM software administration, data migration, and user training. Strong project management skills to ensure on-time and within-budget delivery.

Dynamic PLM consultant with a passion for driving digital transformation through PLM solutions. Proven ability to assess business needs, develop PLM roadmaps, and implement innovative solutions to enhance collaboration, data management, and product development processes. Skilled in change management and user adoption to ensure successful PLM system implementation and utilization.

PLM Consultant Resume Objective

Highly skilled PLM Consultant with 5+ years of experience seeking a challenging position in a dynamic organization where I can utilize my expertise in PLM implementation, configuration, and customization to drive business growth and improve operational efficiency.

Results-driven PLM Consultant with a proven track record of successfully implementing PLM solutions for global organizations. Seeking a position where I can leverage my strong analytical and problem-solving skills to optimize business processes and enhance collaboration across cross-functional teams.

Experienced PLM Consultant with a deep understanding of product lifecycle management principles and best practices. Seeking a challenging role where I can apply my expertise in PLM strategy development, data management, and change management to help organizations streamline their product development processes and achieve their business goals.

Dynamic and innovative PLM Consultant with a passion for driving digital transformation in manufacturing industries. Seeking a position where I can leverage my strong technical skills and industry knowledge to help organizations adopt and optimize PLM solutions, resulting in improved product quality, reduced time-to-market, and increased customer satisfaction.

Detail-oriented PLM Consultant with a strong background in project management and business process optimization. Seeking a position where I can utilize my expertise in PLM system integration, data migration, and user training to help organizations maximize the value of their PLM investments and achieve operational excellence.

PLM Consultant Resume Summary Statement

• Results-driven PLM consultant with over 5 years of experience in implementing and optimizing PLM systems for global manufacturing companies. Skilled in gathering requirements, designing solutions, and leading cross-functional teams to deliver successful PLM projects. Proven track record of improving product development processes, reducing time to market, and increasing operational efficiency.
• Highly experienced PLM consultant with a strong background in product lifecycle management and business process optimization. Proficient in analyzing complex business requirements, identifying gaps, and recommending best practices to streamline PLM processes. Excellent communication and leadership skills, with a demonstrated ability to collaborate with stakeholders at all levels of the organization.
• Dynamic PLM consultant with a deep understanding of industry standards and best practices in product data management. Expertise in configuring and customizing PLM software to meet specific business needs, ensuring seamless integration with other enterprise systems. Skilled in training end-users and providing ongoing support to maximize the value of PLM investments.
• Seasoned PLM consultant with a proven ability to drive digital transformation initiatives and deliver tangible business outcomes. Extensive knowledge of PLM methodologies, tools, and technologies, including CAD integration, BOM management, and change management. Strong analytical and problem-solving skills, with a passion for continuous improvement and innovation.
• Results-oriented PLM consultant with a track record of successfully implementing PLM solutions for diverse industries, including aerospace, automotive, and consumer goods. Skilled in conducting business process assessments, developing roadmaps, and managing project timelines and budgets. Excellent interpersonal skills, with a proven ability to build strong relationships with clients and stakeholders.

How to Present Skills in PLM Consultant Resume

When presenting skills in a PLM consultant resume, it is important to highlight both technical and soft skills that are relevant to the role. Here are some tips on how to effectively present your skills:

• Create a skills section: Start your resume by creating a dedicated section for your skills. This will allow the hiring manager to quickly identify your areas of expertise.
• Tailor your skills to the job description: Review the job description and identify the key skills and qualifications the employer is looking for. Make sure to include these skills in your resume, as well as any additional skills that are relevant to the role.
• Include technical skills : PLM consultants require a strong technical background. List the specific PLM software and tools you are proficient in, such as Teamcenter, Windchill, or Enovia. Include any certifications or training you have received in these areas.
• Highlight industry knowledge : PLM consultants often work in specific industries, such as manufacturing, automotive, or aerospace. Highlight any industry-specific knowledge or experience you have, such as understanding industry regulations or best practices.
• Showcase problem-solving skills: PLM consultants are problem solvers, so it is important to highlight your ability to analyze complex issues and develop effective solutions. Include examples of projects or initiatives where you successfully resolved challenges or improved processes.
• Demonstrate communication skills: PLM consultants often work with cross-functional teams and stakeholders. Showcase your ability to effectively communicate complex ideas and technical concepts to both technical and non-technical audiences.
• Emphasize teamwork and collaboration: PLM consultants often work in collaborative environments, so it is important to highlight your ability to work well in teams. Include examples of successful team projects or initiatives you have been a part of.
• Include soft skills: In addition to technical skills, PLM consultants require a range of soft skills, such as problem-solving, critical thinking, attention to detail, and time management. Include these skills in your resume and provide examples of how you have demonstrated them in previous roles.
• Quantify your achievements : Whenever possible, quantify your achievements to demonstrate the impact of your skills. For example, if you implemented a new PLM system that resulted in cost savings or improved efficiency, include specific metrics or percentages to highlight the success.
• Keep it concise: While it is important to showcase your skills, make sure to keep your resume concise and focused. Only include skills that are relevant to the role and avoid listing too many skills that may not be directly applicable.

By following these tips, you can effectively present your skills in a PLM consultant resume and increase your chances of landing an interview.

How to Add Experience in PLM Consultant Resume

When adding experience in a PLM ( Product Lifecycle Management) consultant resume, it is important to highlight relevant skills and accomplishments that demonstrate your expertise in this field. Here are some steps to help you effectively showcase your experience:

• Start with a Strong Summary : Begin your resume with a concise summary that highlights your experience as a PLM consultant. Mention the number of years you have worked in this role, your areas of expertise, and any notable achievements.
• Job Title: Clearly state your job title, such as “PLM Consultant” or “Senior PLM Analyst.”
• Company Name and Location: Provide the name of the company you worked for and its location.
• Dates of Employment: Mention the durati on of your employment, including the month and year you started and ended each position.
• Key Responsibilities: Describe your main responsibilities and tasks as a PLM consultant. Focus on how you contributed to the successful implementation and management of PLM systems, as well as any process improvements or cost savings you achieved.
• Achievements : Highlight any notable achievements or successful projects you completed. For example, mention if you led a team in implementing a PLM system, improved efficiency through process optimization, or successfully resolved complex technical issues.
• Emphasize Technical Skills: PLM consultants require a strong technical skill set. Create a separate section to list your technical skills, including proficiency in PLM software (such as Teamcenter, Windchill, or Enovia), programming languages, database management, and any other relevant tools or technologies.
• Include Certifications and Training: If you have obtained any certifications or completed training programs related to PLM, mention them in a separate section. This demonstrates your commitment to professional development and enhances your credibility as a PLM consultant.
• Showcase Industry Knowledge: PLM consultants often work in specific industries, such as manufacturing, aerospace, or automotive. If you have experience in a particular industry, highlight it in your resume. Mention any industry-specific knowledge or expertise you possess, as well as any projects or initiatives you have worked on within that industry.
• Quantify your Achievements: Whenever possible, quantify your achievements to provide tangible evidence of your impact. For example, mention the percentage increase in efficiency or cost savings achieved through your PLM implementations or process improvements.
• Tailor your Resume to the Job Description: Customize your resume for each job application by aligning your experience with the specific requirements mentioned in the job description. Highlight the skills and experiences that are most relevant to the position you are applying for.

Remember to keep your resume concise and easy to read. Use bullet points to present information in a clear and organized manner. Proofread your resume carefully to ensure it is free from any errors or typos.

How to Write Education Section in PLM Consultant Resume

When writing the education section in a PLM (Product Lifecycle Management) consultant resume, it is important to highlight your relevant educational background and any certifications or training that are relevant to the role. Here are some tips on how to write an effective education section:

• Start with your highest level of education: Begin by listing your highest level of education, such as a bachelor’s or master’s degree. Include the name of the institution, the degree earned, and the year of graduation.

Example: Bachelor of Science in Industrial Engineering, XYZ University, 2015

• Include any relevant certifications or training: If you have obtained any certifications or completed training programs that are relevant to PLM consulting, include them in this section. This can demonstrate your commitment to professional development and your expertise in the field.

Example: Certified PLM Consultant, XYZ Certification Program, 2017

• Highlight relevant coursework or projects: If you have taken any coursework or completed projects that are directly related to PLM consulting, mention them in this section. This can help showcase your knowledge and skills in the field.

Example: Coursework: Product Lifecycle Management, Supply Chain Management, Project Management

• Mention any academic achievements or honors: If you have received any academic achievements or honors during your education, such as being on the Dean’s List or receiving scholarships, include them in this section. This can help demonstrate your dedication and excellence in your studies.

Example: Dean’s List, XYZ University, 2014-2015

• Keep it concise and relevant : While it is important to provide enough information about your education, make sure to keep it concise and relevant. Focus on the qualifications that are most important for a PLM consultant role and avoid including irrelevant details.

Example: – Master of Business Administration, XYZ University, 2018 – Certified PLM Consultant, XYZ Certification Program, 2017 – Coursework: Product Lifecycle Management, Supply Chain Management, Project Management

Remember to tailor your education section to the specific requirements of the PLM consultant role you are applying for. By highlighting your relevant educational background and certifications, you can increase your chances of standing out as a qualified candidate.

PLM Consultant Resume – Achievements Examples

Successfully implemented a PLM system for a global manufacturing company, resulting in a 20% increase in efficiency and a 15% reduction in time-to-market for new products.

Led a team of consultants in the development and deployment of a PLM solution for a major automotive manufacturer, resulting in a 30% reduction in product development costs and a 25% increase in product quality.

Developed and implemented a PLM strategy for a medical device company, resulting in a 40% reduction in product development cycle time and a 20% increase in customer satisfaction.

Streamlined the change management process for a consumer goods company, resulting in a 50% reduction in change request cycle time and a 10% increase in overall productivity.

Led the integration of a PLM system with existing ERP and CRM systems for a pharmaceutical company, resulting in improved data accuracy and a 15% reduction in order processing time.

Developed and delivered PLM training programs for end-users, resulting in increased user adoption and a 20% reduction in support requests.

Implemented a PLM system for a defense contractor, resulting in improved collaboration between engineering teams and a 10% reduction in design errors.

Led the upgrade of a legacy PLM system to a cloud-based solution for a technology company, resulting in improved scalability and a 25% reduction in IT infrastructure costs.

Developed and implemented a PLM roadmap for a consumer electronics company, resulting in improved product lifecycle visibility and a 15% reduction in time-to-market for new products.

Successfully managed the integration of a PLM system with third-party suppliers for a manufacturing company, resulting in improved supply chain efficiency and a 10% reduction in material costs.

Action Verbs to Use in PLM Consultant Resume

• Implemented PLM solutions for clients
• Developed and executed project plans for PLM implementations
• Analyzed client requirements and provided recommendations for PLM system configurations
• Conducted workshops and training sessions for clients on PLM best practices
• Collaborated with cross-functional teams to gather and document business processes
• Created and maintained project documentation, including functional specifications and test plans
• Managed and resolved issues and risks throughout the PLM implementation process
• Conducted system testing and user acceptance testing for PLM solutions
• Provided ongoing support and maintenance for PLM systems
• Conducted post-implementation reviews to evaluate the success of PLM projects
• Advised clients on industry best practices and trends in PLM technology.

Mistakes to Avoid in PLM Consultant Resume

• Spelling and Grammatical Errors: Ensure that your resume is free from any spelling or grammatical errors. These mistakes can create a negative impression and suggest a lack of attention to detail.
• Lack of focus: Tailor your resume to the specific PLM consultant role you are applying for. Avoid including irrelevant information that does not highlight your relevant skills and experience.
• Lack of Quantifiable Achievements: Instead of simply listing your job responsibilities, include specific achievements and results that demonstrate your impact in previous roles. This will help to showcase your abilities and differentiate you from other candidates.
• Overloading with Technical Jargon: While it is important to demonstrate your technical expertise, avoid overwhelming the reader with excessive technical jargon. Use clear and concise language to effectively communicate your skills and experience.
• Lack of customization: Avoid using a generic resume for every job application. Customize your resume to highlight the specific skills and experiences that are most relevant to the PLM consultant role you are applying for.
• Omitting Relevant Certifications or Training: If you have obtained any relevant certifications or completed training programs, be sure to include them on your resume. This will demonstrate your commitment to professional development and enhance your credibility as a PLM consultant.
• Failing to showcase soft skills: PLM consultants require a combination of technical and soft skills. Highlight your ability to communicate effectively, work well in teams, and manage projects to demonstrate your overall suitability for the role.
• Lack of attention to formatting and design: A well-organized and visually appealing resume can make a positive impression. Ensure that your resume is easy to read, with clear headings, bullet points, and consistent formatting throughout.
• Omitting Contact Information: Double-check that your contact information, including your phone number and email address, is included and up to date. This will ensure that potential employers can easily reach out to you for further consideration.
• Failing to proofread: Before submitting your resume, carefully proofread it to catch any errors or inconsistencies. It may be helpful to have someone else review it as well to provide a fresh perspective.

PLM Consultant Resume Writing Tips

• Start with a Strong Summary Statement: Begin your resume with a concise summary statement that highlights your experience and skills as a PLM consultant. This will grab the attention of hiring managers and give them a quick overview of your qualifications.
• Highlight your Relevant Experience: In the experience section of your resume, focus on your experience as a PLM consultant. Include specific examples of projects you have worked on, the software you have used, and the results you have achieved. This will demonstrate your expertise in the field and show employers that you have the skills they are looking for.
• Showcase your Technical Skills: PLM consultants need to have a strong understanding of various software and tools. Include a separate section on your resume that lists your technical skills, such as knowledge of PLM software, CAD/CAM systems, and data management tools. This will show employers that you have the technical expertise required for the role.
• Emphasize your Problem-Solving Abilities: PLM consultants are often tasked with solving complex problems and improving processes. Highlight your problem-solving skills on your resume by including specific examples of how you have identified and resolved issues in your previous roles. This will demonstrate to employers that you have the ability to think critically and find solutions.
• Include relevant Certifications and Training: If you have any certifications or training related to PLM, be sure to include them on your resume. This will show employers that you have taken the initiative to further your knowledge and skills in the field. Examples of relevant certifications include Certified PLM Professional (CPLM) and Certified PLM Consultant (CPC).
• Quantify your Achievements: Whenever possible, include quantifiable achievements on your resume to demonstrate the impact you have made in your previous roles. For example, you could include metrics such as the number of projects you have completed, the cost savings you have achieved, or the percentage increase in efficiency that resulted from your recommendations.
• Tailor your resume to the job description: Before submitting your resume, carefully review the job description and tailor your resume to match the requirements of the role. Use keywords and phrases from the job description in your resume to show employers that you have the specific skills and experience they are looking for.
• Proofread and Edit: Finally, be sure to thoroughly proofread and edit your resume before submitting it. Check for spelling and grammar errors, and ensure that the formatting is consistent and professional. A well-written and error-free resume will make a positive impression on employers and increase your chances of landing an interview.

FAQs – PLM Consultant Resume

What is a PLM consultant resume?

A PLM consultant resume is a document that outlines the skills, experience, and qualifications of a professional who specializes in product lifecycle management (PLM). This type of consultant helps organizations optimize their product development processes, improve collaboration, and enhance overall efficiency.

What should be included in a PLM consultant resume?

A PLM consultant resume should include a summary or objective statement, a list of relevant skills, a detailed work history, educational background, certifications, and any relevant achievements or accomplishments. It is also important to include any specific PLM software or tools that you are proficient in.

How should I format my PLM consultant resume?

Your PLM consultant resume should be well-organized and easy to read. Use clear headings and bullet points to highlight your skills and experience. Use a professional font and keep the formatting consistent throughout the document. Be sure to proofread for any errors or typos before submitting.

What skills should I include in my PLM consultant resume?

Some important skills to include in your PLM consultant resume may include project management, process improvement, data analysis, software implementation, training and support, and strong communication and interpersonal skills. It is also beneficial to highlight any industry-specific knowledge or expertise.

How should I tailor my PLM consultant resume to a specific job?

When tailoring your PLM consultant resume to a specific job, carefully review the job description and identify the key skills and qualifications that the employer is seeking. Highlight these skills and experiences in your resume and customize your objective statement or summary to align with the specific job requirements.

How can I make my PLM consultant resume stand out?

To make your PLM consultant resume stand out, focus on highlighting your unique skills, experiences, and achievements. Include any relevant certifications or training that you have completed. Additionally, consider including a portfolio or examples of your work to showcase your expertise. Finally, be sure to customize your resume for each job application to demonstrate your fit for the specific role.

In conclusion, a well-crafted PLM Consultant resume is crucial for showcasing the skills, experience, and expertise necessary for success in this field. The resume should highlight the consultant’s ability to analyze business processes, develop and implement PLM strategies, and provide effective solutions to clients. Additionally, it should emphasize their proficiency in various PLM software and tools, as well as their strong communication and project management skills.

A successful PLM Consultant resume should also demonstrate a track record of delivering results and exceeding client expectations. By presenting a comprehensive and compelling resume, PLM Consultants can increase their chances of securing rewarding opportunities in this dynamic and rapidly evolving industry.

Resume Tips

Choose the right format.

Select a resume format that best showcases your skills and experience. Common formats include chronological, functional, and combination resumes.

Tailor Your Resume

Customize your resume for each job application by highlighting relevant skills and experiences that match the job description.

Focus on Key Sections

Include essential sections such as contact information, professional summary or objective, work experience, education, skills, and relevant certifications.

Use Clear and Concise Language

Be concise and use action verbs to describe your accomplishments and responsibilities in each job role.

Quantify Achievements

Whenever possible, quantify your achievements with numbers or percentages to demonstrate your impact in previous roles.

Highlight Transferable Skills

Emphasize transferable skills that are relevant to the job you're applying for, such as communication, problem-solving, and leadership skills.

Prioritize Readability

Ensure your resume is easy to read by using a clean and professional font, adequate white space, and bullet points for listing information.

Proofread Carefully

Avoid spelling and grammar errors by proofreading your resume multiple times or asking a trusted friend or colleague to review it.

Keep it Updated

Regularly update your resume with new experiences, skills, and accomplishments to reflect your most current qualifications.

Seek Feedback

Consider seeking feedback from career advisors, mentors, or professionals in your industry to improve your resume further.

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Production Support Engineer Resume Samples

The guide to resume tailoring.

Guide the recruiter to the conclusion that you are the best candidate for the production support engineer job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies, tailor your resume & cover letter with wording that best fits for each job you apply.

Create a Resume in Minutes with Professional Resume Templates

• Assists in post-implementation and continuous-improvement efforts to enhance performance and improve future outcomes
• Work on ITIL concepts like (Incident management, Change management and Problem management)
• Incident management and problem management, join Bridge lines ,provide timely updates ,troubleshooting production issues, vendor engagement
• Manage the daily workload based on priorities and Maintain SLA's to provide quality services to end users
• Work with our sustainment team to organize, plan, manage and execute new releases
• Document and create new knowledge base to provide the most effective solutions to application issues. Solutions can be new code development, defect fixes
• Provide documentation and make technical presentations to management
• Strong partnership Development, Account Managers and Production Support Team
• Analyze monitor calibration reports and workstation logs to identify and solve calibration errors
• Create and maintain documentation on the platform, such as platform details, playbooks, escalation procedures, and any other that becomes a necessity
• Provides support to customer/user inquiries or concerns regarding our products or services
• Assist with the installation of desktop computer systems, including complex setups that include several monitors, computers, zero clients, and peripherals for a single user
• May provide after hours on-call production support
• Creation of current state of system flow that will be used as an artifact for future development and troubleshooting
• Co-ordinate offshore development and manage day to day activities
• Perform functional and performance testing of solutions
• Research and evaluate current and upcoming technologies and frameworks
• Participate in PoCs (Proof of Concept) and help the Department with selection of Vendor Solutions, Technologies, Methodologies and Frameworks
• Maintain documentation of production schedules, production run-books, and assist in documenting operational best practices
• Ensure that all facets of the Operations Command Center are executed by approved procedural documentation
• Perform code migration to the production environment
• Lead projects with the aim of improving product quality and production profitability
• Demonstrable knowledge of ITIL or Service Management; Cloud implementations (AWS/Softlayer); APM tools
• Exhibit a strong sense of urgency for high severity incidents. Able to assess the customer impact and provide tactical solutions
• Excellent communication skills. Demonstrate ability to communicate effectively with both technical and non-technical individuals
• Adaptability and ability to work under pressure
• Exhibit a strong sense of teamwork and inclusiveness. Respond to requests and inquiries from users within the pre-determined timeframe of our service level agreement
• Implement Devops best practices and document processes to maintain high availability detailed notes for audit purposes
• Experience with providing generic solutions and avoid re-occurring of incidents and proactively monitor the production environment and identify the potential incidents
• Experience performing electrical engineering design of CCA, EO or RF Seeker/Sensor, or electronic subsystem including; circuit design, CCA assembly, electrical test and production support
• Experience in user interaction in banking support environment. Has good experience working with and taking the lead with other teams in investment banking environment

15 Production Support Engineer resume templates

Read our complete resume writing guides

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• Provide comprehensive technical knowledge to productions from show start-up to post-production
• Provide oversight to ensure that appropriate connectivity to The Walt Disney Studios is established (e.g. Dailies, digital review and/or scene and shot collaboration of VFX elements, etc.)
• Collaborate effectively with other Technology teams (i.e. Disney EIT, Systems Engineering, Software Engineering, Technical Services & Support, Post Production Engineering) to ensure the shows are adequately supported leveraging the skills and technical solutions established by the Studio technology teams (e.g., network and storage services, workflow automation, etc.)
• Provide knowledge and advice of any specialized network acceleration and global network data transport applications that can leverage these technologies to the unique demands of each show
• Knowledge of non-linear editing type systems, and advise on any new technologies that may be of use for production, creative and editorial staff
• Help provide workflow processes as needed throughout the production process from camera test through principle photography and final delivery to mastering/DI providers (e.g., camera capture of RAW data, on-set data storage and back-up sub-systems; data transmission to vendors and Studio functions, etc.)
• Participate in the design and support of both physical and digital workflow processes and procedures on a show by show basis. Assist other parts of technology in the overall design of these systems, as well as oversee efforts to implement; encourage adherence to these workflows
• Oversee the initial canvassing, qualification and technical evaluation of on-location production facilities domestically and internationally and encapsulate this information into a “production readiness document” assist in determining the show’s readiness to embrace digital production methodologies
• Closely align, with all Technical Support teams (i.e. TSE’s) that configure, deploy and support any desktop systems and servers embedded within key Motion Picture Production departments
• Serve as Primary PSE technical liaison with 3rd party technical services providers, when necessary. This includes managing day-to-day service delivery, Service-Level-Agreements (SLAs) on a per show basis, resource management and escalation policies, and all operation procedures and processes
• Help define the actual production pipeline supporting the methodologies
• Participate in Purchase Order processing when necessary
• Extensive experience in providing all aspects of technical production support, both in-the-field and in a Studio setting
• Minimum 6-15 years experience in show technical support or front-end user support, with knowledge preferably in a live-action, visual effects, or animation production setting
• Knowledge of how shows are supported both on-set and in a Studio setting
• A complete, thorough knowledge of Macintosh architectures, servers, desktop and laptop support paradigms, including peripheral devices (iPads, iPhones, etc.)
• Full and complete experience in the installation, configuration and maintenance of computers and associated servers, and other related equipment, devices, and systems, in a motion picture production setting
• Must have a complete knowledge of Linux/Unix, Windows and Mac
• Knowledge and understanding of Script-based tools
• Extensive knowledge of Systems hardware (e.g., firewalls, uninterruptible power supplies, miscellaneous servers, and disk and tape libraries)
• Knowledge of non-linear editorial systems
• Extensive knowledge of local and networked file systems (e.g. NFS, DFS, NTFS)
• Extensive knowledge of data transport tools (e.q. Signiant, Aspera), including how to debug problems
• Ability to support High-Availability systems
• Expert knowledge of operating system administration (e.g., Windows, Unix, and Linux), with the ability to configure desktop systems from “shrink-wrap” to the client’s desk
• Extensive, expert knowledge of large-scale clustered storage technologies (e.q. Isilon)
• Experience supporting a multi-tiered file system
• Knowledge of data compression and data integrity tools
• Knowledge of different types of cameras systems (Sony, ARRI, RED, Canon, etc…)
• Extensive knowledge with data storage technologies (e.g. NAS, SAN, Clustered, Tape)
• Extensive knowledge with systems tools and protocols (e.g. SNMP, OpenView, Nagios, iperf, Zabbix)
• Knowledge of security protocols and practices
• Extensive experience with Entertainment Industry supply-chain methodologies
• Excellent customer-service orientation and understanding of the nuances of production support in-the-field
• Able to multitask in a highly complex, diverse, production environment
• Able to quickly prioritize decisions given incomplete and conflicting knowledge
• Ability to assist in prioritization across a team of PSE’s
• A thorough working knowledge of Digital Review systems (i.e. Pix, 5htKind, etc. and other digital tool kits) required
• Must be able to configure all laptop/desktop systems from “bare bones/shrink wrap”, to a fully configured system

Production Support Engineer Resume Examples & Samples

• Technical Skills: An advanced understanding of the Unix operating system, specializing in Linux and Solaris platforms, as well as programming languages such as PERL, Java, SQL, and shell scripting languages. Candidates must have a strong interest and aptitude for quickly learning new technologies and proprietary systems as required. Candidate should have a working knowledge of some Web technologies, partially java web applications
• Engineering: Preform upgrades, enhancements and onboarding of web technologies including Apache, Jboss and Squid
• Problem Determination/Resolution: Evaluates situations and effectively recommends and/or implements solutions in an accurate and timely basis using both good technical and business judgment
• Flexibility: Is able to multitask, maintain composure in high-stress / high-visibility situations and change priorities as needed to accommodate a very dynamic business support model
• Communications: Can engage in clear and concise communications both verbally and in writing. Effectively interacts in a cooperative and pleasant manner with colleagues
• Shift Work: Is willing to work a rotating schedule that will include second shift, weekends and holidays, and alternate (Tues-Sat or Sun-Thurs) schedules as required depending upon coverage scenarios required by the global team
• Project Management and Analysis: Is able to plan and execute projects working collaboratively with end users (which may include Development teams and business-side managers). Uses various tools (such as Microsoft Excel, Visio, and PowerPoint) to conduct analysis on system performance, root cause diagnostics, and systems’ / applications’ design to understand and improve the operating quality of production environments
• Ideally a four-year degree specializing in Computer Science, MIS, Mathematics, Physics, or Engineering
• Exposure to (or strong interest in) Agile Methodologies
• Prior working experience in financial services is preferred but not essential

Post Production Support Engineer Resume Examples & Samples

• Managing projects and prioritizing workflow for media personnel, problem solving technical and operational challenges and file management of media assets
• Assessing of applied technologies while researching new technologies for post
• Determine and document workflow policies and procedures, tape digitizing, and other post related duties
• Problem Determination/Resolution: Supporting and troubleshooting both batch processing and interactive user applications to ensure the high availability of the Aladdin Environment
• Flexibility: Is able to handle multiple issues from multiple users and prioritize in terms of criticality, which to focus and resolve first. Also, being able to escalate to during critical outage scenarios, whether planned (Disaster Recovery Tests) or unplanned
• Communications: Engage in clear and concise communications both verbally and in writing. Effectively interacts on command bridges and calls to ensure all global team members are constantly informed
• Shift Work: Is willing to work a rotating schedule depending upon coverage scenarios required by the global team
• A four-year degree specializing in Computer Science, MIS, Mathematics, Physics, or Engineering. Exposure to (or strong interest in)
• Agile Methodologies and at least 1-2 years prior working experience in financial services is preferred
• Technical Skills: An understanding of the Unix operating system, as well as programming languages such as PERL, Java, SQL, and
• Shell scripting languages
• Candidates must have a strong interest and aptitude for quickly learning new technologies and proprietary systems as required
• Represent Design Engineering in Production Factory
• Respond to, own & resolve engineering related production issues
• Coordinate with design engineers as well as members of other teams (production, manufacturing, quality, supply chain, etc.) to address factory issues
• Provide technical leadership for production changes, trials and deviations
• Plan and conduct tests & analyses
• Recognize, champion and implement cost reductions, product & process improvements
• Communicate relevant factory status & lessons learned back to the broader design team
• Work with NOC and Operations Engineering in identifying and correlating production problems seen with programmatic services and applications the team supports. These problems come in as support tickets and are of a timely sensitive nature
• Communicate clearly back to the relevant parties when an issue arrives
• Identify the work needed to fix the issue and either fix or work with other developers and QA to get the issue resolved
• Excellent communicator and self-starter
• Enthusiasm for open source technologies
• Provide support for the Sony Network Entertainment Platform
• Investigate, troubleshoot, and triage complex production software/application/service issues and misuse
• Identify and escalate issues or root causes of systemic issues; lead, facilitate or participate in prompt resolution
• Understand and take responsibilities for all operational workflows and standard operating procedures, down to a granular, detailed level
• Create/maintain comprehensive support and process documentation
• Interface with international Sony groups and external parties to provide application support
• Fulfill business support service requests (troubleshooting, log reviews, etc.)
• Systems, applications, and performance monitoring
• Utility/tools development to improve support processes
• BA/BS in Computer Science or related technical field or equivalent practical experience
• Customer service mentality - calm, customer-oriented communication
• Programming experience in Java or C++ and/or strong scripting skills (Ruby, Bash, or Python)
• Experience troubleshooting complex systems and applications on *nix platforms
• Experience supporting web applications in Java, Tomcat and LAMP stacks
• Experience with application monitoring tools, such as Nagios, CA Wiley, Splunk
• Experience in 24×7 production operations and participate in a periodic on-call rotation
• Capable of quickly troubleshoot complex problems, understanding dependencies and deducing the root issue
• Proficient in using command line tools to quickly triage and fix production issues then conduct root cause analysis
• Self-starter and able to work with limited supervision
• MS degree in computer science and/or 6 years relevant work experience, including in a high-volume or critical production service environment as well as experience leading short projects
• SQL and/or MySQL experience
• Excellent analytical skills, coupled with a strong sense of ownership, urgency and drive
• Good understanding of software development processes
• Understanding of PCI DSS Environments and Security
• Strong troubleshooting and QA skills

Production Support Engineer Software Support Resume Examples & Samples

• Collaborate cross-functionally with all Operational Engineering teams to troubleshoot production and development systems, application, and toolset issues. Identify critical problems that occur on a regular basis and design/implement scalable, long term solutions
• Generate reports and analyze data to ensure quality and measurability to drive performance gains across aforementioned systems and toolsets, including the ownership of bug fixes, monitoring refinements, and code design/implementation across various platforms
• Partner with on/offshore business and engineering groups to manage and streamline daily support tickets – track, analyze, and manage them to closure
• Driving performance gains across applicable aforementioned tools and systems. This will include the ownership of bug fixes and monitoring refinements, as well as influencing code design and implementation across various platforms
• Assisting in the implementation and release of new features including documentation design and operational oversight of systems
• Building and continually refining monitoring tools and reporting strategies as it relates to operational software platforms and operations
• Participate in off-hours on-call support rotation and as a subject-matter escalation point for off-hours incident resolution
• Experience with OO programming (PHP/Java/C/C++/C#), MySQL and SQL
• Experience with the following technologies a plus: Git/SVN, Hive, Python, Zabbix, RabbitMQ, Jenkins
• Experience working in an Agile-based environment
• Work on some of the most complex challenges in large scale computing by utilizing your skills in data structures, algorithms, and object oriented programming
• Provide Level 2 Incident Management support for customer facing web applications with a goal of meeting business service levels. Take ownership of critical issues, enlist proper representation from other IT support teams and drive towards resolution
• Automate manual enterprise operations tasks and optimize business process to reduce workloads & create proficiencies
• Monitor and maintain operational readiness of Enterprise Applications including AWS hosted applications and provide 24/7 support as needed
• Support Autodesk enterprise growth and ensure stability through maintenance activities on Tibco and other Enterprise Applications
• Design, develop, re-factor, optimize, and enhance web application software utilizing Java and other open source technologies
• Work with open source tools, create API, rich dashboards and implement proactive monitoring
• Support the technology associated with Russell's daily operations in a timely manner to manage risk and ensure a reliable, scalable, production environment
• Ensure internal data integrity which includes daily global pricing, security master and many forms of trade data; also provide timely support for issues regarding Russell enterprise data, including data analysis, setup, troubleshooting, data queries, data changes, and reporting
• Provide coverage for change management of both internally developed and vendor provided systems, including ensuring that quality assurance and testing of systems and subsystems are accomplished prior to moving changes to production; responsible for approving changes to the Russell production environment, practicing changes in a lower environment and ensuring all changes and processes are properly documented
• Support oversight to ensure that Russell systems are fully supported 24/7: this includes managing the primary application and infrastructure monitoring platform and configuring new checks when needed
• Determine technology support needs and assess availability of resources: this includes attending and participating in project meetings, participating in sprint stand-ups with the project team(s) and engaging any additional resources in a proactive manner
• Coordinate technology efforts with Corporate IT and the business units; this position is heavily involved in any core infrastructure or software changes to ensure they are performed in the most risk-free manner possible
• Bachelor's degree required, in Management Information Systems or related is preferred
• 2 years of experience with Microsoft SQL Server Querying
• 2 years of experience with Windows Server Administration (IIS/Windows Services)
• 2 years of experience with Help desk and/or deskside support
• Microsoft PowerShell or other Scripting language
• Experience in a 24/7 environment possibly including On-Call responsibilities
• Strong documentation skills (knowledge base)
• Strong interpersonal, oral and written communication and collaboration skills
• Ability to effectively adapt to rapidly changing technology and apply it to business needs
• Ability to manage time and effort effectively across concurrent/competing priorities
• Demonstrated commitment to proactive, ongoing, self-directed education in subject matter area
• Effectively collaborate with peer group to innovate and implement solutions that meet group objectives
• Managing incidents and requests related to the support of the applications within the Go To Market area of Russell
• Managing the release and change management processes within the Go To Market function
• Managing on-call responsibilities on a rotation basis within the support team
• College Degree in Computer Science, Management Information Systems or Finance
• Experience supporting the Sitecore application
• Experience working in a DevOps role/organization
• Experience working on a service/help desk or within a similar, client facing, role
• Experience working on IT related projects
• Experience working within SQL or similar Database technologies
• Experience supporting a 24/7 environment
• High level of communication
• Proven problem solving skills around technical issues
• Supporting the technology associated with the daily operations within Russell in a timely manner to manage risk and ensure a reliable, scalable, production environment. Provide timely on-call support. Also responsible for interfacing with internal and external auditors requests
• Providing coverage for change management of both internally developed and vendor provided systems. This includes ensuring that quality assurance and testing of systems and subsystems are accomplished prior to moving changes to production. An ASM is responsible for approving changes to the Russell production environment and ensuring all changes and processes are properly documented
• Ensuring internal data integrity which includes daily global pricing, security master and many forms of trade data. Also providing timely support for issues regarding Russell enterprise data, including data analysis, setup, troubleshooting, data queries, data changes, and reporting
• Supporting oversight to ensure that Russell systems are fully supported 24/7. This position will participate in planning and maintaining Business Continuity for internal systems
• Managing vendor relationships, including planning for and organizing release updates, new installs, new equipment and software requests in conjunction with Corporate IT, business unit staff and vendor contact
• Managing internal batch processes and data integrity, including pricing, security master, and trade data
• Determining technology support needs and assessing availability of resources
• Coordinating technology efforts with Corporate IT and the business units
• Providing support to business units in trouble shooting data issues and reaching resolution
• Partial responsibility for vendor relationship management, including managing release cycles
• Partial responsibility for decisions affecting the operational state of the internal production computing environment within Russell
• Experience working in a DevOps role/organization preferred
• Bachelor’s degree required (Computer Science, MIS or Finance.)
• 2-4 years experience in the investment management business preferred
• 2-4 years experience in/on IT related projects
• Understanding of software development process, change management, and project management
• Broad technical knowledge of client server, intranet, networking, and SQL relational database systems. Powershell is a plus
• Experience supporting a 24/7 environment is a plus
• Knowledge of audit processes and procedures
• Ability to troubleshoot and resolve data related issues
• Strong analytical and business problem solving skills
• Ability to multi-task and handle interruptions
• Ability to apply technology to practical business solutions
• Assertive, self-motivated and self-directed
• Ability to contract and negotiate with vendors, internal and external

IT Production Support Engineer Resume Examples & Samples

• Support, maintain and improve the production IT systems
• Assist and advise users to get the most out of the systems
• Highest educational level and grade for Maths and English Language
• Elegibility status to live and work in Australia
• Availability / notice period from current position
• Customer service and communication skills and experience
• Extensive knowledge of UNIX-like operating systems (e.g. Linux and FreeBSD)
• Excellent written and oral communication skills with the ability to effectively communicate highly-technical concepts in lay terms
• Excellent ability to process and concisely share relevant information in a timely fashion
• Ability to prioritize, respond to, report on and complete multiple, simultaneous requests
• Ability to work on occasional evenings and weekends
• Ability to work under or behind desks and in server rooms
• Ability to lift and manipulate objects weighing up to 35 lbs
• Linux/Unix command-line experience
• Demonstrable experience of supporting Futures and Options across multiple asset classes
• Understanding of how systems/components work together (i.e. OS, applications, network, database)
• Familiarity with TCP/UDP and ability to troubleshoot issues by analyzing tcpdump/pcap/wireshark files
• Must have experience with the FIX protocol along with trading platforms including market data and order entry
• Java and middleware technology understanding
• Proficient in Microsoft Office, advanced abilities with Excel
• Hadoop knowledge a plus
• Shell Programming, Python, R, SQL, or VBA a plus
• Experience in Windows Server & SQL Server technologies
• Comfortable with Networking (i.e. firewall, proxy, IPSEC), Active Directory, & Digital Certificate management (i.e. SSL)
• Knowledge in Attunity Repliweb, Python, Oracle, and Geneos ITRS are a plus
• Ability to exhibit a strong sense of urgency for high severity incidents and to assess the customer impact and provide tactical solutions
• Knowledge in global custody functions a plus
• Exposure to Back and Front Office Operations in investment banking environment
• Ability to identify risks and mitigation
• Ability to lead the efficiency improvement ideas and provide required leadership to the team for the same. Provide necessary examples to the team for efficiency improvements
• Skills to proactively identify cross functional or technical issues
• Ability to suggest and implement ideas for enhancing the customer experience and implementing best practices for cost saving
• Provides on call support for triaging problems and coordinating with various support teams across the organization and carryout activities related to incident and problem management
• Communicates with line of business and management the overall status and health of the application
• Looks for areas of improvement in monitoring, application stability, and speed of determining root cause
• Performs trouble shooting, analysis, research and resolution using advanced query and programming skills. Conducts root cause analysis
• Work closely with Technology Infrastructure Teams, Development & Testing Teams in supporting Integrated / Independent releases, software/hardware upgrades, server upgrades etc
• Real-time restoration and triaging of issues impacting technical services (application/infrastructure) to bank customers and partners in a timely manner while keeping partners advised of significant progress or challenges during the restoration period
• Assesses initial severity, gather impacts, creates tickets, engages necessary support teams, and escalates as necessary to ensure timely restoration
• Participate in DR and Resiliency
• 5+ years of relevant IT experience (Production Support, SDLC- Waterfall / Agile) out of which 3 years preferably in financial services industry
• Candidate must have experience working as L2 application support team member
• Able to Support users on complex technical issues, data issues, problems related to supported app
• Must be a self-starter, motivated, innovative, capable of providing technical solutions
• Flexible enough to work for extended hours and on weekends as needed to handle high priority issues, production recoveries, provide support to Dev & Infrastructure Releases
• Must be willing and able to express new ideas, concerns and opinions directly to wider team in team meetings face-to-face and via remote-working tools
• Hands-on experience in Incident and problem management
• Understanding in depth the business processes supported by the system

Associate Production Support Engineer Resume Examples & Samples

• Serve as front-line support for diagnosing problems with users desktop environment, including hardware and connectivity issues
• Identify and communicate patterns of problems
• Assist with monitor standards and display evaluations/demos
• Evaluate and test desktop components, including zero clients, KVM's, Cintiqs, vertical mice, etc
• Assist with special projects, such as annual monitor survey
• Typically assigned to more complex platform systems
• Establishes production runs, ensuring that appropriate job control language, run documentation and data files are available
• Creates job set-ups
• Provides software configuration management for host and off host platforms in the realm of change deployment, change execution, job scheduling, release management, and release implementation
• Trouble –shoots and restores service to multiple applications, Networks and system using industry accepted techniques and procedures
• May design, code, benchmark test, debug and document programs
• Applications generally involve utility programs, job control language, macros, subroutines and other control modules
• Performs impact analysis to output data processing based on user and client requirements
• Analyzes documentation supporting changes in a complex production environment
• Will communicate status of operations to allow for immediate response to service disruptions
• Serves as an escalation point for more complex issues
• Performs additional job duties as required
• Provide second level product technical support as point of escalation for our Operations team
• Plan, document and deploy financial software applications to our ASP on Windows and Unix/Linux based systems
• Collaborate with development and software testing teams throughout the release process
• Manage production hardware and software resources including coordinating maintenance and outages with infrastructure group
• Team members currently each spend one week a month on call to help with off-hour emergencies and maintenance activities
• BE (Bachelor of Engineer in IT/ Computers/ Electronics *)
• MCA (Master in Computer Application)
• Fresh Graduate / Less then a years experience
• Basic understanding of Windows/Unix Scripting
• Ability to write basic SQL queries
• Excellent problem-solving/troubleshooting skills, fast learner
• Basic understanding of Java
• Database experience a plus – Oracle/MSSQL
• Ability to self-manage your own projects
• Experience or interest in Finance a plus
• 2+ years of experience with Microsoft SQL Server and querying and extracting transform load (ETL)
• 2+ years of experience with Microsoft Access, database querying and analysis, import and export, and conversion
• 1+ years of experience with Microsoft Windows Server System Administration in a production environment
• 1+ years of experience with developing reports, including Crystal Reports, Microsoft Access, or similar reporting experience
• 1+ years of experience with Microsoft Internet Information Services
• 1+ years of experience with Tier 2 technical support
• 1+ years of experience with Microsoft Office Excel, pivot tables, and data analysis
• Microsoft Windows Server Platform Certification, including MCSA, MCSE, or MCP
• DoD 8570 IAT Level I Certification
• Around 7-12 years experience senior resource with expertise on application development and production support
• Primary Technology skills needed are c#, ASP.net, Web API, WCF, SQL DB, Web services, TFS
• Take ownership of production environment
• Manage bugs fixes, enhancements and features
• Manage production issue escalations from Level 2 support team
• Perform ongoing maintenance and change management
• Use troubleshooting skills to investigate and identify root causes of reported severity 0 and severity 1 & 2 issues
• Propose solutions to remediate issues and work with other team members to implement fixes
• Identify and propose processes to eliminate recurring production support issues
• Provide 24/7 on-call rotational support
• Responsible for delivering metrics as per defined SLA and workload analysis
• Manage volume drivers to ensure high production availability
• Performs the role of Production Support for First Data platforms
• Involved in requirements gathering, impact analysis, high level estimates, incident management, implementation, daily production review, release meetings, problem management and production implementation support
• Creates change request records, implementation strategy and plans
• Owns work plans for projects
• Resource assignment for project work request
• Resolves client queries, production problems and incidents
• Provide responses, artefacts and supporting documents for RFP (Request for Proposal) for major & complex projects
• Ensures incident records are resolved within required SLAs/OLAs and that the quality of work is to customer specifications and expectations
• Ensures incident records, escalated out of the department, are tracked through to resolution and that those resolutions are well documented for future reference
• Be available for after hours on call duties on a rotating roster and also after hours onsite work for project implementation and system or application outages where required
• Server support experience: task monitoring, job scheduling, basic troubleshooting
• Exposure to web applications
• Exposure to application servers: WebSphere, Tomcat
• Shell/Perl Scripting
• Public key/Certificate/SSH crypto knowledge
• Java exposure: heap dumps,stack trace
• Unix/Linux/Windows server experience
• SQL/database concept
• Understanding of network
• Dynamic individual with a can-do attitude
• Perform tier-1 production support including triaging the user requests, providing on-hands, online and telephonic support to users during laboratory business hours
• Escalate the production issues to QA and Development teams appropriately
• Provide documentation on production support procedures and policies
• Monitor production support and identify technical and procedural improvements
• Develop a high level of expertise on the software applications and any corresponding physical infrastructure
• Participate in production support review meetings with stakeholders and recommend changes for existing procedures and workflows
• Good understanding of software development environments
• Perform test case writing and testing for production hot fixes
• BA/BS in computer science, biotechnology or any engineering stream, or any equivalent work experience
• Research or Diagnostic Laboratory experience is a strong plus
• Work experience with any software bug tracking tools
• Superior communication and customer service skills
• Compensation
• Competitive salary, commensurate with experience, and a benefits package that includes: Medical, Dental, Life and Disability insurance, 401(k) plan, bonus plan, paid vacation and holidays
• Troubleshooting hardware and process issues down to CCA and component levels
• Resolution of issues on production lines and in testing (including suppliers)
• Performing analog and digital circuit analysis and characterizing and modeling electrical signals of electronics subsystems in simulation
• Identifying and instantiating circuit card and subassembly design updates
• Minimum 2 years of experience supporting Production and/or Test of electrical sub-systems in a manufacturing environment
• Knowledge of RF, analog, digital, and/or mixed signal circuit design and analysis
• Experience in Root-Cause Corrective Action investigations
• Knowledge and experience proposing and implementing Engineering Change Notices
• Experience in resolving production issues with suppliers and sub-tier suppliers
• Experience in applying Statistical Process Control (SPC) methods in achieving production yield improvements
• Knowledge of printed circuit board fabrication and circuit card assembly processes and related industry specifications
• Experience with any of the following tools: Mentor Graphics DxDesigner, PSPICE, System Vision, MATLAB, MathCad, IDL, Computer Simulation Technologies (CST), Microwave Design Studio, High Frequency Structure Simulator (HFSS) and Advanced Design System (ADS)
• Leadership of small technical teams, including technical oversight and direction, cost estimation, tracking & reporting, coordination and preparation of detailed technical team reports
• Familiarity with missile communication transceivers and data links, inertial measurement units (IMU) and Global Positioning System (GPS) receiver subsystems
• Experience with subsystems integration and test
• Experience with test equipment, test automation scripting, test conduction, sensor control
• Experience with post test flight analysis
• Test problem investigation experience
• Lead electrical engineering activities performing integration, test and debug activities on complex circuit card assemblies
• Minimum 6 years of experience supporting Production and/or Test of electrical sub-systems in a manufacturing environment
• Leadership of small technical or cross-functional teams including; technical oversight and direction, cost estimation, tracking & reporting, coordination and preparation of detailed technical team reports
• Knowledge and experience with Material Review Board, Process Configuration Board, Configuration Control Board and Failure Review Board processes, proposing/defending and implementing Change Notices

Principle RF Subsystems Integration & Production Support Engineer Resume Examples & Samples

• Novel packaging techniques to achieve minimum cost, size and weight
• Leading the integration and testing of Complex RF subsystems
• Please Note: This position can be a salary grade level E05 (Principal Electrical Engineer) or E06 (Sr. Principal Electrical Engineer), based upon the applicant's qualifications as they relate to the skills, experience and responsibility requirements of the position
• Minimum 8 years of experience supporting Production and/or Test of electrical sub-systems in a manufacturing environment
• Experience performing integration and testing of RF component, RF Seeker/Sensor, and/or RF electrical subsystem
• Experience performing electrical engineering design of CCA, RF Seeker/Sensor, or electronic subsystem including; circuit design, CCA assembly, electrical test and production support

Senior RF Subsystems Integration & Production Support Engineer Resume Examples & Samples

• Minimum 4 years of experience supporting Production and/or Test of electrical sub-systems in a manufacturing environment

RF Subsystems Integration & Production Support Engineer Resume Examples & Samples

• RF Seekers: design, manufacture and test
• Familiarity with RF Seeker components including antennas, transmitters, receivers, and transceivers
• Performing subsystem RF analyses
• Characterizing and modeling RF signals of RF components and subsystems in simulation
• Experience with any of the following tools: High Frequency Structure Simulator (HFSS), Advanced Design System (ADS), SystemVue, SystemVision
• Monitor and Troubleshoot Concur-owned application issues
• Windows AD management
• Ready to work in challenging environment and should quickly adjust to the change
• Working on research and development to trouble shoot daily app issues and maintain the SLA’s/OLA’s
• Host various meetings with stakeholders as required
• Creating and hosting Global P1 Incidents
• Find and recommend fixes in application code bases
• Communicate with management and stakeholders
• Working on maintenance, deployments, alerts, releases
• Working on documentation
• Perform production acceptance, including placing software into production and managing the build process
• Suggest and Improve build processes and methodologies
• Other functions as required in the performance of Concur daily business requirements
• Co-curricular activities

SQL Production Support Engineer Resume Examples & Samples

• Provide exceptional support to internal teams in regards to any system issues that have been escalated to the Production Engineer Team in accordance to Service Level Agreements
• Properly document results of analysis and obtain internal team and external clients/partners’ sign-off on solutions and/or processes
• Serve as a liaison between the Development team, QA team, DBA’s and Professional Services
• Conducting training sessions for internal teams and clients/partners via web and in person
• Participate on special projects and teams when required
• Develop documentation when required
• Take part in meetings with clients’ technical personnel as required
• Document the resolution of all production incidents
• Open service requests (SRs), research issues, and see to potential break-fix/ bugs
• Provide tuning/performance/management of environments, provide monitoring, and review reports for environment sizing, proactive monitoring, and memory usage
• Address operational efficiencies, including ongoing work to address operational issues, and set up reports, jobs, backups, and load balancers
• Provide asset management, including the inventory of all servers, which apps are running on which server, and the current version of both software (application) and the server OS
• Coordinate underlying OS issues, interacting/communicating with the DSC team for upgrades, patches, network issues, virtual machine requests, and more
• Provision physical/virtual machines, make requests, provide specifications, test the set-up, and carry out other tasks
• Provide operational upgrades to resources, including disk, RAM, and server monitoring
• Set up and test new releases/capabilities, setting up sandbox environments to do so
• Support application releases (IQ/OQ process documentation) and provide communication and coordination of the application management schedule/release management process
• Serve as a key resource for the setup of demos, including environments, access, data needs, resources, timelines, and more
• Play a role in integrated testing needs, those testing activities that require interaction between at least three applications (source, target, and middleware); you will also coordinate tasks across multiple environments and support deployment across platforms

Non Production Support Engineer Resume Examples & Samples

• Define the overall Non Production Support strategy
• Interface with Global Development leads with respect to testing and supporting their applications
• Assist Global test environment management and ownership of test data ensuring support of test efforts and schedules
• Oversee global deployment of new software releases when necessary
• Own global communication of status of the test environments to project teams and management, which includes blocking issues, risks and changes that may affect the project deliverables and project schedules
• Bachelors Degree in MIS, Computer Science or related discipline
• Equity business knowledge – Cash, Prime, Derivatives
• Knowledge of UNIX / LINUX shell; basic SQL; and Scripting language Perl or Python is mandatory
• Ability to multi-task effectively
• Solid understanding of release management methodology, processes and procedures
• Strong ability to lead process enhancement activities for development, training, metrics and assurance
• Monitor the production errors and report/fix them before impacting clients and maintain client satisfaction
• Work on deployments, monitor vendor changes that impact CONCUR products, communicate information to respective teams for resolution with research data
• Manage the daily workload based on priorities and Maintain SLA's to provide quality services to end users
• Coordinate with Application Development Team to successfully deploy software releases in Production environments
• Meet the assigned goals and KPI’s, Maintain the Maturity Model process to achieve the set targets and record knowledge base documents
• Work on automating manual process and learn new products and provide support as per organizations need
• Provide 24×7 operational support on holidays and weekends
• Bachelor’s degree/BE/B-Tech or relevant
• Strong Knowledge on SQL/Oracle databases
• Experience in production support filed with ITIL concepts
• Quality service and support
• Ensure a high availability to support and advice our users
• Management of production issues and requests
• Acknowledgment of the incoming cases, ensure the right qualification, prioritization and resolution reactivity
• Ensure support coverage for users in accordance with APS service coverage agreed on the perimeter
• Analyze and identify the recurrent root causes and patterns and propose permanents fixes, enhancements or training plans for users
• Ensure an accurate and complete tracking of the activity
• Use and promote ITEC and PRD tools, processes and standards (Self service, EZ Post Mortem, etc...)
• Perform daily checks and apply recovery and troubleshooting procedures strictly
• Ensure an accurate and clear communication to users and partners
• Coordination and communication
• Escalate issues and other topics to the right team when needed
• Maintain a good collaboration with worldwide PRD teams and partners (DEV, GTS)
• Update and Share production information with the other team members (especially during follow-up meeting like white board, PRD/DEV/GTS…)
• Ensure a good follow-up and understanding of the new features and functionalities
• Collect, analyze and work to provide solutions for projects, client/partner initiatives, day to day issues and other related responsibilities
• Become an expert in all facets of the Fieldglass’ proprietary services procurement application
• Demonstrate an ability to be productive with minimal supervision, have a focus on service and the foresight to understand future impacts current changes may have on the Fieldglass application and/or clients’ business processes
• The ability to rationalize the impact of multiple concurrent issues/requests and prioritize work accordingly
• An independent sense of motivation to continuously improve themselves and the environment
• An intuitive problem solving ability which leads to solution alternatives that reflect the analyst’s diverse foundation of knowledge, skills and experiences
• The confidence, focus, and adaptable communication style required to effectively coordinate restoration efforts for high-impact technology incidents
• Operating systems: Solaris, Linux, Windows
• Scripting languages: Unix Shell, Perl, Python
• SQL (Intermediate level: multi-table joins, grouping results, etc...)
• Grid computing and batch management
• Well rounded understanding of infrastructure disciplines (network, server, storage, messaging)
• First point of contact for business requests and reported impact
• Monitoring and alerting of critical trading system environments
• Release implementation and post-release testing
• Build and maintain strong partnerships with business stakeholders, application development personnel, and infrastructure contacts
• Troubleshooting of complex systems issues
• Proactive identification and resolution of problem hotspots
• Development of tools and driving efficiency/stability improvements
• Accurate tracking of support effort to enable effective management reporting
• Enforcement of change management policy

Junior Production Support Engineer Resume Examples & Samples

• Troubleshooting data-production system and application problems
• Investigating issues and root cause analysis, resolution of issues
• Basic database administration, periodic application administration tasks
• Documenting system functionality, configuration and maintenance tasks
• Software application deployment and training to technical operators/users
• Responsible for prioritizing, scheduling, and completing all work following established policy and guidelines in an assigned territory

Ngpf HPC Production Support Engineer Resume Examples & Samples

• Work with operations on producability changes
• Assist the IPT to process engineering changes for producability
• Align manufacturing process capability to design/blueprint requirements
• Ensure raw material is ordered and delivered on time
• Ensure manufacturing starts on time using demonstrated lead-times
• Review process capability data from suppliers
• Identify any risks and put plans together to ensure delivery is met
• Process improvement of manufacturing processes
• 10+ years engineering or manufacturing experience. Operations, producability, delivery and engineering background is a plus. Effective project management, communication and presentation skills required

EE Production Support Engineer Resume Examples & Samples

• Troubleshooting systems or CCAs that fail electrical or environmental test, and entering instructions for repair to the shop’s manufacturing control system
• Investigating root cause and corrective action for test failures
• Generating change requests for production hardware
• Participating or leading teams tasked with improvement of test yields or test cycle time reduction
• Supporting efforts aimed at reducing engineering support costs
• Seek out and address problems
• Perform duties with minimal supervision but under factory guidance for priorities
• Manage priorities and actions in a rapidly changing environment
• Efficiently determine failure causes and address high failure problems
• Professional-level skill in the use of computers for office tasks, research, documentation, and presentations
• Success with challenging engineering projects, including effective communication of project results in written reports and presentations
• Experience and skill with EE lab equipment such as multimeters, signal sources, oscilloscopes, spectrum analyzers, and logic analyzers
• Ability to plan and undertake root cause investigations and determinations
• Ability to participate in or lead teams
• Experience with designing or supporting production of electro-optical systems or CCAs
• Experience working in a Raytheon factory environment
• Skill in negotiating team solutions to problems
• Ability to plan and undertake method improvements
• Experience with programming Microsoft Excel or Microsoft Access applications
• Programming skills in languages such as C++ and Java
• Familiarity with EO products
• Experience reading drawings
• Experience reading specification documents
• Experience and skill with data collection and analysis tools such as LabVIEW, MATLAB, MathCAD, or Mathematica
• Experience and skill with EE design tools such as Mentor Graphics or Cadence
• Experience and skill with EE simulation and analysis tools such as PSpice, Agilent ADS, Ansoft HFSS, Sonnet, or Zeland IE3D

Bidm Production Support Engineer Resume Examples & Samples

• Supports applications, revising, updating and providing documentation as required
• Researches, prepares detailed specifications, defines, designs, develops, tests, debugs, installs, and modifies computer software in various platforms in a complex and integrated systems environment
• Provides technical assistance to staff including interpretation of specifications
• Researches new developments in hardware and software. Maintains currency in techniques and tools enabling system proficiencies and performance improvements
• Performs systems integration testing and user acceptance testing as required by software development lifecycle
• Performs other duties as assigned or requested
• Bachelor's Degree BS in IS, Computer Science or a related field
• 3-5 years information technology experience
• Ability to analyze, develop and implement complex programming solutions
• Documenting technical design and business requirements
• Work effectively alone and in a team environment with quality and timely results
• Continuously monitor the platform for operational excellence elements for process improvements
• Create SQL queries and understand SQL scripts
• Parse, analyze, and understand system log files
• Customer Service orientation with the ability to effectively interact with users of all levels
• Able to proactively address system issues that have potential impact for the corporation
• Strong research, analytical, and troubleshooting skills
• Support after hours coverage/escalation
• Perform production deployments of software and DB changes
• Knowledgeable of all operational and maintenance
• 3-5 yrs. Professional technical management of Microsoft Server products
• BA Degree in Computer Science or related field or equivalent experience
• 3+ years of professional experience with Windows Server (2008-2012) in a highly-available environment
• 3+ years of experience hosting .NET on IIS through version 8.5 in a highly-available configuration. (bonus points for SaaS experience!)
• Experience with Linux platforms in a highly-available environment
• Experience with public cloud operations (AWS/Azure/RackSpace)
• Experience working with VMWare or similar private virtualization platforms
• Experience with TLS and certificates
• Programming/scripting expertise
• Experience with configuration management and automation technologies
• Experience with configuration and management of systems monitoring and management systems
• General knowledge networking fundamentals including diagnostics with Windows/Linux tools
• General knowledge of firewalls, switches and load balancers
• General knowledge of SQL server with the ability to formulate queries as required
• This position is eligible for the Employee Referral Bonus Program
• Linux experience ideally in an Enterprise environment using RedHat or similar
• Ability to read SQL Queries
• 2+ years of Application Support
• Experience with File Transfers, interface and connectivity issues are advantageous
• Basic Windows 2008 Server

EU Non Production Support Engineer Resume Examples & Samples

• Interface with Global Development leads, from AVP to Managing Directors, with respect to testing and supporting their applications
• Assist defining consistent global detailed daily procedures to assist with the completion of all required tasks
• Set up global consistent process to monitor processes and update start, stop, and monitoring scripts when necessary
• Oversee troubleshooting of problems and either solve or serve as point of escalation
• 3+ yrs experience with environment support
• The person must possess wide and deep technology knowledge. Experienced in using Enterprise Service Bus, SOA, classic ASP, and middle-wares such as Tibco RV or Solace etc
• Part of Non Prod Support team at Prague
• Own and drive environment improvement initiatives and setup processes to interface with global NPS teams and other stakeholders for follow the sun global support
• Assist in setting up global consistent process to monitor processes and update start, stop, and monitoring scripts when necessary
• 8+ yrs experience with environment support
• Ability to manage small team
• Learn the High Voltage Battery System to effectively represent the interests of the design team when interacting with all stakeholders involved in manufacturing (Manufacturing Engineering, Production, NPI, Quality, Supply Chain, etc.)
• Provide nuanced engineering judgment and guidance to the factory on questions of design intent – refining engineering specifications when needed for update and/out ambiguity reduction
• Respond to, own & resolve engineering related production issues including, but not limited to
• BS in Mechanical Engineering with exceptional command of engineering fundamentals and strong engineering intuition
• Proactive, self-starter with the ability to thrive in a fast paced environment with rapidly shifting priorities
• Hands-on problem solving skills – experience doing so in a manufacturing environment is a plus
• Excellent communication and interpersonal skills including an innate ability to recognize the needs of the various stakeholders involved
• Strong organization and documentation skills including correspondence & reports
• Experience with any or all of the following is a plus
• Monitor process and quality ensuring a continuous flow. Uses technical training to make improvements in the process utilizing constant communication, involving team members and all production support disciplines
• Eliminate equipment downtime by tracking problems to their root cause and correcting them
• Make control modifications as needed to production equipment in assigned area
• Adapt new products to existing or new production equipment
• Act as a team floater. Maintain own certification and competence on all tasks required of the team
• Assigns off line tasks such as attendance, line schedule, data entry, supplies etc
• Accountable for the team's achievement of goals concerning quality and productivity
• Facilitate assignment of off-line tasks such as attendance, line schedule, data entry, supplies etc
• You are ridiculously reliable and able to work onsite in Boston every day
• You have deep knowledge of networking topology and protocols
• Your background includes supporting a Linux environment, including shell scripting
• You have experience conducting and documenting Disaster Recovery tests, strategies and procedures
• You have verifiable experience with hardware/software configuration and installation
• You have thick enough skin to maintain your composure through a crisis situation and relay information about the incident to the CTO, President of Capital Markets and other SVP’s that will need information about what happened and what was done to prevent it from happening again
• Assessing and troubleshooting an incident and providing a workaround
• Works closely with development, infrastructure and other technology teams to quickly troubleshoot, triage and resolve issues
• Follow all standard operating procedures consistently
• Assuring the highest levels of availability for all monitored applications and products including general site availability and response time
• Adhering to and following policies and procedures outline in the Operational Level Agreement (OLA)
• Escalating incident to support areas and IT management based on thresholds set in the OLA. Monitoring the progress of escalated incidents
• Creating and updating incidents accordingly within the ticket tracking system with detailed incident and resolution information. Notifying appropriate personnel and customers (internal and external) upon issue resolution
• Categorizing incidents correctly and assessing/negotiating the urgency and impact of a reported or discovered incident
• Matching multiple incidents and creating new problem error reports as well as matching incidents against known problems and errors
• Responsible for critical customer impacting incident/outage notifications using predefined outage notification templates. Initiating and coordinating conference bridges for outages
• Responsible for morning and evening overall system status reports as well as the proper turnover of incident tickets to the next shift
• Working with partners to resolve issues
• Bachelor’s Degree (or equivalent experience)
• 3-5 yrs of experience in an Support/Operations role
• Basic knowledge of Microsoft technologies (Server 2003,2008,2012, IIS 6.0/7.5, MSMQ)
• Working knowledge of Linux, network protocols, Monitoring Tools, Nagios, Ticketing System
• Basic networking knowledge
• Detail and process oriented
• Excellent presentation and communications skills
• Must be available to work on weekends
• Effectively document problems and their resolutions
• Assist other Disney Technical staff with technical upgrades and new installations, in conjunction with 3rd party integrators and other third party providers
• Follow the agreed change control process for all planned technology changes making sure that all work is documented and any changes updated on the relevant wiring/ cable schedules, workflow drawings and project documentation
• Undertake preventative maintenance to ensure maximum system availability whilst managing and documenting the maintenance cycle
• Alternatively educated to A level standard with a demonstrable track record in broadcast support
• They will be technically competent across a wide range of broadcast related areas
• Ideally working in the TV industry with a major broadcaster or post production facility and will have worked previously in a post production support role

Senior Saas Production Support Engineer Resume Examples & Samples

• Using our defect tracking system, work with Guidewire customers to understand any issues they report
• Work with our development group members in a collaborative, team oriented fashion to isolate, diagnose, and resolve customer issues in a timely fashion and meeting service level agreements (SLAs)
• Manage critical customer issues and facilitate communication between customers and R&D Engineering/Professional Services
• Use our sophisticated and industry leading configuration tools to resolve customer change requests
• Manage all hosting provider activities, including network and system changes, upgrades, patching, trouble shooting, change management, and configuration
• Attend periodic customer meetings
• Use source control tools such as SVN to manage deployments of code to production
• Support client through testing of upgrades and enhancements from UAT to Production
• Manage deployments according to best practices including installing (post-release) maintenance pack bundles and hot-fixes
• 5-8 years of experience with direct customer interaction supporting Internet-based applications in Production environments
• Ability to work collaboratively with Product Development, Professional Services teams and members of SaaS Operations to solve customer problems
• Possess computer programming or software application coding skills (Java programming experience is preferred)
• Experience with Rich Internet Technologies (HTML5 , AJAX or Flash)
• Experience with Jira, SVN, Maven, Nagios, Cloud technologies and Virtual Machines is a plus
• Experience with Agile/Scrum development is a plus
• Bachelor Degree in Computer Science or equivalent
• Reports directly to the Digital Banking Level 2 Support Manager
• Performs production support, troubleshooting and maintenance (defect resolution)
• Maintain multiple local environments for debugging systems
• Remotely and locally debug code for multiple applications using the Bottomline standard tools on BT technology and architecture
• Work cooperatively with Level 1 Support to gather issue information and educate them on new issues and solutions
• Develop data repair scripts to address urgent client issues
• Work with the Implementations and Delivery Teams on defect resolution and solution delivery
• As an active member of the development community, utilize and promote best practices
• Develop new technical skills and learn industry knowledge
• Participate in process improvement efforts
• Developing web applications using Ajax
• GIT, Subversion
• Developing banking and financial applications
• Working professionally with customers
• Agile Development Methodology
• Works closely with software engineering, production engineering and other technology teams to quickly troubleshoot, triage and resolve issues
• Creating and updating incidents accordingly within the ticket tracking system with detailed incident and resolution information. Notifying appropriate personnel upon issue resolution
• Assist Engineering teams to improve application stability with the development and implementation of application monitors and alerts
• Bachelor’s Degree with 3 years of experience
• Experience with ITIL practices, specifically relating to Incident and Problem management
• Working knowledge of Application servers (e.g. Jboss, Tomcat)
• Working knowledge of scripting languages (e.g. Bash, Python)
• Support technical solutions and alternatives to meet business requirements in adherence with MasterCard standards, processes and best practices
• Lead day to day system development and maintenance activities of the team to meet service level agreements (SLAs) and create solutions with high level of innovation, cost effectiveness, high quality and faster time to market
• Accountable for full systems development life cycle including creating high quality requirements documents, use-cases, design and other technical artifacts including but not limited to detailed test strategy/test design, performance benchmarking, release rollout and deployment plans, contingency/back-out plans, feasibility study, cost and time analysis and detailed estimates
• Perform system maintenance, production incident problem management, identification of root cause, remediation of the problems and on-call pager support schedule. Select appropriate technical frameworks and solution delivery methodology. Adapt to the technical artifact templates per the needs of the project and technology. Contribute ideas to help ensure that required standards and processes are in place. Maintain solution and technology road maps
• Collaborate with Vendor Resources for Support of Products
• Conduct brownbag sessions on new and upcoming technologies, methodologies and application appropriate frameworks. Ensure knowledge transfer of vendor technology to MasterCard staff. Provide technical training to the other team members
• Follow and promote Quality Assurance and Quality Control processes in the department. Actively look for opportunities to enhance standards and improve process efficiency. Mentor and guide other team members during all phases of the SDLC. Ensure adequate test coverage in Unit Testing, System Testing/Integration Testing and Performance Testing. Perform Quality Inspections and Walkthroughs through out the SDLC including Requirements Review, Design Review, Code Review and Security Review to ensure compliance with MasterCard standards

Senior Application Production Support Engineer Resume Examples & Samples

• Configuration, optimization and integration of data governance tools
• Support of development, test, and production environments with responsibility for uptime and overall system performance
• Support of the Data Governance tools suite running in Linux environments
• Coordination of downtime with the application support team and perform upgrades and install patches and hot fixes
• Data governance tools user account management
• Ensuring developer/user compliance with environment strategy including devising monitoring methodologies and/or processes
• Data quality reporting job configuration & administration

Fal Addc Ag Production Support Engineer Resume Examples & Samples

• Represent TAODT in those forums requested to contribute; e.g. Program Meetings, development groups via MFTs, etc
• Coordinate with the different GBP the development of VSM and implementations of actions to achieve the AG2 goals
• Coordinate the MFT associated with TIP (Tactical Improvement Plan) and develop as Production representative some of the actions
• Coordinate and supervise the Housekeeping and FOD politics
• Manage a multifunctional team with different departments and partners
• Actuate as Focal point for Equipment’s NFF improvement
• Run some of the projects related to TAKT40
• Support the Boom functional Test phase as expert in boom
• Run activities in AG2 associated with new tech developments (Future Factory, Digitalization…)
• Contributes to Production excellence by managing and leading the Production tools (lean, Quest, etc.)
• In the aircrafts with pending’s works, manage the final closure of them and also the relation with AG customer
• At least 5-10 years of experience in a related area

Principal RF Subsystems Integration & Production Support Engineer Resume Examples & Samples

• Failure analysis / root cause determination and corrective action implementation
• Please Note: This position can be a salary grade level Principal Electrical Engineer or Sr. Principal Electrical Engineer based upon the applicant's qualifications as they relate to the skills, experience and responsibility requirements of the position
• Ability to trade cost, performance, and packaging approaches for RF seekers
• Knowledgeable in the RF hardware lifecycle from requirements definition and architecture development through integration and verification, and production support
• Technical writing and formal presentation experience
• Experience in applying SPC methods in achieving production yield improvements
• FRACAS processes
• Shift engineer supporting post production operations
• Accurately communicate via internal ticketing system
• Perform maintenance of post-production systems
• Monitor platform systems and be responsible the technical escalation process
• Available for out of hours work when required
• Adopting best practice with regard to broadcast / editing technologies
• Work alongside Media Managers and Editors
• Work alongside the Broadcast Projects Team to help deliver major projects
• Ability to adapt with changing technologies
• Experience as an Post Production Engineer or Edit Assistant preferred
• Own the end to end delivery of key features and functions for major system enhancements
• Design and develop high quality, secure, scalable software solutions based on technical requirements specifications and design artifacts within expected time and budget
• Ensure code is easily maintainable and tracked in version control system
• Participate in architectural decisions and product roadmapping
• Research, create and evaluate technical solution alternatives for the business needs
• Assist in examining commercially available and forthcoming industry technologies related to area of expertise. Research on current and upcoming technologies and application appropriate frameworks and provide recommendations to Management. Perform PoCs (Proof of Concept) and help Department in the selection of Technology. Proactively create and maintain solution and technology road maps
• Ensure adequate test coverage in Unit Testing, System Testing/Integration Testing and Performance Testing. Perform Quality Inspections and Walkthroughs throughout the SDLC including Requirements Review, Architecture Review, Design Review, Code Review and Security Review to ensure compliance with MasterCard standards. Support collection and reporting of project and software metrics. Actively look for opportunities to enhance standards and improve process efficiency
• Support small project test plans
• Develop, document, and implement minor repair and rework procedures
• Prove-out and implement new tools, fixtures, and assembly aids used in the manufacturing process
• Generate work instructions and other process documentation
• Provide engineering recommendations for process improvements. Analyze and implement those shown to yield positive results
• Adhere to project schedule; communicating to Engineering any risks to project execution and recommendations
• Engineering degree – ME, EE, MET, MfgE
• Production/Operations Engineering experience
• Knowledge and experience with equipment operation - electronics assembly and mechanical assembly processes
• Four or more years of production process support experience
• Ability to work off-shifts and weekends when necessary
• Strong communication skills and ability to work with diverse workforce
• 7+ years of progressive experience as a Senior Software Development and Production Support Engineer or in a related occupation
• Analysis and development using various database systems such as SQL Server and Mongo DB. Expert level knowledge of relational databases is mandatory
• Very good understanding of Operating Systems (Linux (Unix) and Windows)
• Understanding of basic networking concepts (e.g. TCP/IP, http, DNS, Application Servers and their function)
• Experience in one or more scripting languages (e.g. Power Shell, Perl, Shell Scripts)
• Using standardized XML messaging systems including REST and SOAP
• Troubleshooting performance issues, web applications, Windows services, and MVC applications in C# and .NET and Java
• Strong knowledge of .net Framework (Required) and Java (Desired) with flexibility to learn new technologies
• Source formats including XML, XSL, and XSLT
• Performing ETL operations using ETL tools such as SSIS and SSRS
• Implementing object-oriented concepts such as Polymorphism, Inheritance, Abstraction and Encapsulation using programming languages C# and Java
• Troubleshooting and resolving database issues using SQL Server database
• Creating stored procedures, views, functions, and database objects using SQL server database
• Communication protocols including http, TCP/IP, and FTP (File Transfer Protocol)
• Experience working with Source Code Control - Branching, Merging of Source code using tools e.g. GIT, Perforce, SVN etc
• Report fixing/custom report generating
• Advanced user configuration options
• Support and use of advanced application functions at request of users
• A core understanding of the Credit business and product knowledge specifically aimed at the trading of corporate bonds, CDS, Index and Structured Credit trading
• Strong research, investigation and evaluation skills, with a structured approach to problem solving
• Proven ability as a member of a team to communicate technical and production-related concepts to a broad range of technical and non-technical staff
• Ability to work and effectively prioritise in a highly dynamic work environment that includes a global focus
• Results oriented and highly flexible, team player
• Utilizes extensive technical knowledge and excellent communication skills to ensure projects and tasks are completed on time and lead team members to excellence
• Lead and support complex troubleshooting efforts across various technologies and services across a broad spectrum of applications. The issues in scope will typically have impacts at a portfolio or enterprise level
• Influence Senior Support engineers to address their technical hurdles and challenges in supporting a broad range of applications
• Partner with application development teams to actively understand their development and technology stacks, application architecture, infrastructure requirements and identify the gaps in their implementations
• Lead application technology roadmaps, testing and proof of concepts, and solution validation. Participate in system design improvements and performance enhancements
• Translate production support non-functional requirements into implementation stories and tasks for development teams
• Collaborate with application development teams in order to make design, data and content management decisions as appropriate. May collaborate with Agile Software Architects, Product Owners or teams to scope and estimate costs for Production Support participation
• Participate in the Scrum teams, retrospective meetings and sprint planning sessions. Activities in scope would include design reviews, sharing and reviewing relevant non-functional requirements, testing of capabilities etc
• Mentor and educate other team members on best practices, approaches, and techniques associated with various development methodologies
• Continuously share best practices and improve processes across the various portfolios? teams including the implementation of automation capabilities Ensure efficient use of CI/CD processes and tools with special attention to characteristics like reuse, scalability, resilience and performance of the migration solutions
• Experience supporting various SDLC phases (Waterfall or Agile); Experience working with Agile development shops & use of Agile tools & techniques such as KANBAN &SCRUM. DevOps, CI/CD experience
• S. Electrical Engineering or Electrical Practical Engineer
• Minimum two years of experience in managing manufacturing line or Production floor support
• Familiar with Linux OS installations/backup and with Perl scripts
• Experience in HW problems diagnostic or in board design
• ICT / JTAG designing

Tier Production Support Engineer Resume Examples & Samples

• Responsible for the production operations of an enterprise Ecommerce SaaS platform that is
• Create internal documentation and Perform knowledge-sharing presentations to tier3 and tier2
• At least 5 years of hands-on application support experience in a SaaS or web company, working
• Perform operational duties including database backups, application server health, service recycling
• Identify and resolve operational issues (e.g. batch failures, network issues, client data feed errors)
• Monitor server performance, memory utilization, CPU, file systems, databases, batch jobs
• Maintain operational documentation, e.g. incident tracking and run books
• Produce metric reports including daily production status
• Review Client support tickets and requests under service SLAs
• Partner with other technical teams to resolve level 2 and level 3 issues (i.e. application support, DBs and data center related issues). Document issues in customer support portal
• Provide on-call off hour support and work during non-prime shift hours
• 2 to 3.5 years’ experience in production support experience in with Cloud-Based hosting administration, management and performance tuning under high availability SLA environment
• Knowledge in Actimize solutions is a bonus
• Experience with Unix, Linux, Windows, Tomcat, SSH, PGP and basic scripting skills
• Experience with SQL Server, Oracle and MySQL
• Proficiency with Perl/Windows scripting and regular expressions
• Experience with and understanding of complex process and data flow
• Ability to effectively and proactively communicate (both written and verbal) to various Actimize groups and Actimize clients on a daily basis
• Experience with application debugging, performance, scalability
• Familiarity with standard application security compliance best practices
• Knowledge of fault detection and resolution processes
• Experience working successfully independently and with other team members as well as developers
• Ability to multi-task as required and provide rapid support in production
• Must be able to provide on-call off hour support and work during non-prime shift hours
• Propose solutions with resource and time estimation. Work on system developments
• Work on maintenance on the existing systems
• 3+years of working experience in IT function
• Interacts and participates on all P1 Production issue calls and drives the root causes analyses
• Ensures all servers/applications are monitored on an on-going basis with alerts including CPU, memory, storage, network and security issues and performance tuning
• Monitors the technical team who keep the site up and going 24/7/365
• Triages issues reported by various teams
• Creates tickets, assigns and manages trouble tickets to the technical team
• Tracks progress with both the technical team and the client business teams
• Provides regular status updates to the client management team
• Ensures the applications are highly available for the business users and eliminate any obstacles or road blocks
• Proactively interacts with the project teams and coordinates cross-team collaboration
• Coordinates and utilizes the onsite and offshore teams to support multiple applications
• Coordinates updates from cross-continental teams
• Availability to work late evening/mornings, as the role interacts with various global teams
• Experience with/Exposure to FrontEnd Technologies JavaScript, HTML
• Experience in working with monitoring tools such as NewRelic, Splunk is required
• Experience with eCommerce framework like Oracle ATG a plus
• Experience working on BCC, CSC tools is a plus
• Experience working Managing, Administrating JIRA required
• Bachelor's Degree in C.S. or equivalent
• 7 + minimum years’ experience required
• Excellent communication skills both oral and written
• Strong interpersonal skills, including cross-cultural competency
• Highly organized and detail-oriented
• Coursework and/or experience successfully developing applications/automation for Windows platforms using Microsoft technologies
• Excellent debugging skills across a variety of integrated platforms
• Strong written and verbal communications, teamwork, and problem-solving skills are necessary
• Ability to interact and communicate successfully with business partners and technology teams
• Coursework and/or experience developing with Java, C#, .Net, HTML5, JavaScript, PowerShell
• Coursework and/or experience developing services – preferably REST services
• Self-starter who can grasp difficult concepts and large architectures
• Strong estimation skills with ability to provide reasonable estimates
• Understanding of the DevOps philosophy and a passion for iterative product improvement
• Experience developing hosted client server applications
• BS or MS in computer science or related technical field/or equivalent experience
• Familiarity with Agile methodologies
• Experience with Atlassian suite of products
• Experience with ITSM framework and tools, such as Remedy or ServiceNow
• Experience with LINQ, Angular, MongoDB
• Associates degree required and Bachelor’s preferred in Mechanical, Electrical or Electromechanical field
• With Associates degree- 5 years’ experience and with Bachelor’s degree -0-3 years’ experience in production / process maintenance or related technical position
• Knowledge of electrical and machine repair
• Excellent mechanical and electrical troubleshooting and analytical skills
• Material Handling and Machine Automation industry experience preferred
• Ability to provide good and timely quality results under pressure
• Good analytical, problem solving, interpersonal and communication skills
• Hands on experience on engineering methods such as FMEA, SPC, Pareto Analysis, Control Charts, Poka Yoke, 8D methodology and DoE is a plus
• Preferably familiar with assembly equipment such as die attach, solder, cleaning, wirebond and gel filling
• Teamworker with good communication skills to motivate improvements and drive the Change
• Highly motivated and able to work independently
• Hands on engineer, will work in front of the tool most of the time
• Good analytical and problem solving, interpersonal, and communication skills
• Demonstrating flexibility in approach and ideas, responds positively and supports changes in procedures, process, technology, responsibility and assignments
• Master preferred /Bachelor required (university) degree in Electrical or Electromechanical Engineering - preferably with focus on power electronics and information engineering
• 5 years’ experience as an electrical test engineer or in the field of Process or Equipment engineering, in a high technology/ high volume manufacturing, preferred semiconductor packaging environment
• Measurement, Test equipment and Machine Automation industry experience preferred
• Ability to provide good quality results under pressure and in a timely manner
• Good analytical and structured problem solving, interpersonal, and communication skills
• Hands on experience on engineering methods such as FMEA, SPC, Pareto Analysis, Control Charts and 8D methodology is a plus
• Good knowledge of electrical and mechanical measurement methods and instruments, power electronics and circuit technology
• Database setup and maintanance with good knowledge in SQL programming
• Experience in Statistica, LabView and Visual Basic programming is preferred
• Knowledge of data protocols and database structures used in industrial production equipment
• Assist in Installation/Configuration of Operating Systems and Third Party products that run on the SGI AEGIS-Video™ and SGVideo™ Central Monitoring Systems
• Able to test and debug system related problems
• Support Customer Migrations
• Organize, support and maintain Video Test Lab equipment
• Assist in documenting and providing training for all video related projects
• Work with Quality Assurance and Development to provide systems support
• Perform Quality Assurance on product releases
• Good Customer Support Skills
• Ability to work with others in a team environment as well as work with the customer
• 35% Travel Domestically and International
• Ability to take Accountability and Responsibility for Onsite projects
• SQL Server 2005/2008/2012
• Red Hat, Fedora Core 4, Core 6, Core 9, Cent O/S and Ubuntu Linux
• Crystal Reports and SQL Server Reporting Services
• Lite-Speed and Windows Log Shipping, SQL Clustering, Mirroring and AlwaysOn Replication
• HP ProLiant Servers (Blade and Rack-mounted), Cisco Switches, Routers and Firewalls
• IP Cellular CDMA Modems
• Assist defining the overall Non Production Support strategy
• Communication of status of the test environments to project teams and management, which includes blocking issues, risks and changes that may affect the project deliverables and project schedules
• Cooperate with EqDevOps on the strategic deployment strategy and get involved in the analysis phase and cooperate with EqDevOps and RTB teams in order to come up with the strategic, flexible and automatic deployment toolset to move all of our application estate to cloud
• Extend the NPS Portal that was previously built by Prague NPS team to support all environments and all applications and integrate it with the BATHS framework too so that the availability of all the applications in Equities is well known and visible to everyone
• Ability to support global QA team
• Ensure all operational logs and journals on all events, reported issues, warnings, alerts and alarms are correctly documented, escalated, and executed within applied service levels
• Maintains operational documentation, processes, management and diagnostic tools, ensuring that services are maintained at the agreed levels
• Ensure compliance in process document creation, reviews, and record evidence of statistical sampling of incident tickets for required audit programs
• Ensure that maintenance tasks are completed as per procedural documentation for scheduled BAU tasks and client specific infrastructure
• 0 – 18 months relevant work experience
• Good communication, interpersonal, and analytical skills
• Basic knowledge of development and support methodologies / architectures
• Basic understanding of various platforms (e.g. Unix, Windows, Linux)
• Basic Understanding of SQL and scheduling
• Associate’s or Bachelor’s degree preferred
• Familiar with different tool sets
• File processing to include verifying data quality and identification and communication of file variances and potential issues
• Maintain and adhere production schedules to include ad-hoc requests
• Ensure compliance and production standards by attend final code review meetings to determine production readiness (e.g. validate coding standards against the production readiness checklist, etc.)
• Able to assist in developing and documenting job related procedures
• Strong understanding of various platforms (e.g. Unix, Windows, Linux)
• Strong Understanding of SQL and scheduling
• Strong understanding of different tool sets
• Data Security Standards (e.g. PCI, PII, etc.)
• Source Code Control (e.g. CVS, TFX, etc.)
• Strong understanding of Operational best practices
• Strong time management
• Able to manage and/or oversee 3 or less resources
• 2+ months relevant work experience
• Good knowledge of development and support methodologies / architectures
• Good understanding of various platforms (e.g. Unix, Windows, Linux)
• Good Understanding of SQL and scheduling
• Good understanding of different tool sets
• Data file transfer (e.g. SFTP, Connect Direct, etc.)
• Data Manipulation (e.g. Unix awk, etc.)
• Good Understanding of Operational best practices
• Detail oriented and ability to multi-task

Lead Production Support Engineer Resume Examples & Samples

• Troubleshoot failures and determine best course of action
• 8+ years relevant work experience
• Able to drive the development of job related documentation and procedures
• Excellent Understanding of SQL and scheduling
• First contact for any testing problem
• Provide onsite tier 1 support for tests, test infrastructures and tests setup
• Introduction and training of new tests
• Conduct test debugging and failure analysis whenever needed
• Familiar with Linux OS installations
• Attempt to solve as many issues as possible, escalate issues in a timely manner to application and / or infrastructure subject matter experts when appropriate
• Work with production support staff (L2 and L3), development and QA regarding issue/resolution
• Supporting and monitoring of the firm’s internal systems
• Assist with automating processes to achieve efficiency and streamlined support
• Liaise with development and infrastructure teams, prioritize tool enhancements, and coordinate and participate in software/new version releases
• Uplift environment management tools to reduce risk and streamline efficiency
• Collaboration with other technical support engineers, utilize expertise to help others in order to most quickly facilitate solutions for the customer
• Minimum 3+ years of production support experience
• Experience with Java, Spring framework, Hibernate, Linux, and SQL technologies
• Experience with EmberJS preferred, but if candidate doesn’t possess this skill, he/she should have experience in at least one major javascript UI framework like AngularJS, ReactJS, ExtJS, Backbone etc and willingness to learn EmberJS
• Building and debugging java and javascript applications
• Strong analytical skills and temperament to resolve complex issues
• Able to work in a fast-paced global team
• Detail oriented, demonstrating thoroughness and strong ownership of work
• Experience in financial services companies will be added advantage
• The candidate, will need experience with JCL, IAM/VSAM file management, Mainframe and scheduling (CA7), in addition to Frist Vision experience
• Scheme processing and set up skills are a necessity , as are Debit, Credit and ATM processing knowledge Candidate should be able to manage small projects independently, create statistical reporting for batch jobs and operation area that can be used to increase performance whilst reducing incidents
• This person will need to work with peers in development team in order to have technical input to new projects and to ensure standards are adhered to
• The role will require working on some weekends and on occasions evenings. Candidate will need to be on call at which time could be contacted OOH to support any P1 incidents
• Troubleshoots and documents software product defects escalated from various support groups
• Assists with the deployment of product hot fixes and other related solutions
• Documents solutions for use by support staff
• May act as a liaison between various support groups and development
• May produce metrics based reporting for reported database problems and environmental concerns
• May document product defects for submission to the software development team
• May track resolution of product defects and/or system performance problems
• Act as regional escalation for all day-to-day issues impacting the plant
• Create, drive and manage KPIs and real-time monitoring dashboards to ensure optimal system performance
• Proactively identify areas for stability improvement in the software/hardware stack as well as operational processes
• Ensure quality management of incidents and proactive follow-ups to issues
• Engage and collaborate with a diverse set of stakeholders and partners – external vendors, internal application development and support teams, infrastructure teams , and business stakeholders to name a few
• Help drive platform evolution – leverage past experience in KDB or similar large scale data capture / analysis tools
• Manage the on-boarding of new applications/functions to the platform
• Ensure resiliency of the platform through managed DR/SR/HA events. Identify and partner with development staff to eliminate single points of failure in the environment
• Collaborate with teams distributed globally, including a 24x5.5 team located in India
• Perl/Unix Shell Scripting
• SQL skills - Sybase, MS-SQL and Oracle
• Monitoring software - Geneos, Splunk, APM
• Familiarity with basic networking concepts TCP/ FTP
• KDB+ database experience (or similar ‘big data’ analysis tool) a significant plus
• Past development roles / skills a significant plus - in particular Python or Java programming
• Past experience in Java a plus
• Problem solving skills - natural inclination towards problem resolution
• Self driven & proactive
• Customer Service Orientation - build positive working relationships with customers at all times providing realistic information and managing their expectations
• Problem solving - Ability to understand complex component/system/service interactions and look for causes and provide solutions
• Gain deeper knowledge and expertise in Enterprise Operations and various solutions that we have developed
• Work on Host Management Console and Client Job processing in CTE
• Implements and maintains enterprise-wide system tools and ensures scalability
• Leads the research and evaluation of deeper investigations on client issues
• Work on Production and test databases- SQL, MySQL, Oracle
• Facilitating the handling of Global P1 issues
• Monitor and Troubleshoot various Concur Applications
• Work on and administrate Nagios, Zenoss, and Pingdom monitoring tools
• Working on maintenance, Deployments, Releases. Restores
• Define and develop new innovative ways to work on our processes and find and recommend fixes in application Code bases
• Take up challenges in owning various tasks and documentation
• Work closely with your peers on product and various teams to integrate your offerings into our products and tech stacks there by facilitating information sharing and cross-pollination of ideas between various departments
• Identify problems that can be solved with automation and initiate the process
• Influence through expert knowledge and leadership across the broader organization
• Bachelor’s Degree in Computer Science, Electronics, Statistics, and Electrical Engineering (BE, BCA, BSc, BCom. or any related technical field plus significant knowledge in the area of IT)
• 1+ years of relevant industry / academia experience in Enterprise/Support Operations
• ITIL certification details if available
• Certifications on any IT related topics such as MCSE, CCNA, SQL, is a plus
• Confidence building and working in Event Driven Architectures
• 2) Jira 2 years
• 3) SQL queries, Scripts 2 years
• 4) release mgt 2 years
• Responsible for production monitoring, triage, code investigations and data updates for all ConnectiveRx applications
• Perform initial triage of production incidents to identify code or data issues
• Create and test database scripts to correct data anomalies
• Identify and develop synthetic monitoring capabilities to identify application issues before external impact occurs
• Interface with Application Development Engineers to communicate issues and suggest remediation
• Communicate status of production tickets to internal and external stakeholders
• Serve as release manager for software deployments
• Demonstrated Linux aptitude or experience
• Excellent attention-to-detail
• Excellent written and verbal communication skills with the ability to effectively communicate highly-technical concepts in lay terms
• A desire to work on a collaborative team
• Ability to provide the highest-quality customer support from start to finish
• Experience supporting various SDLC phases (Waterfall or Agile)
• Experience working with Agile development shops & use of Agile tools & techniques such as KANBAN &SCRUM
• DevOps, CI/CD experience Working knowledge of revant ticketing system; UNIX command line & UNIX scripting; Window O/S; Autosys job management for scheduling, monitoring & reporting; Oracle/sybase scripting Middleware technologies, JBOSS, Apache Global Load Balancers; Tibco/ESB
• Typically assigned to more complex platform systems. Establishes production runs, ensuring that appropriate job control language, run documentation and data files are available
• Creates job set-ups. Provides software configuration management for host and off host platforms in the realm of change deployment, change execution, job scheduling, release management, and release implementation
• Trouble shoots and restores service to multiple applications, Networks and systems using industry accepted techniques and procedures
• May design, code, benchmark test, debug and document programs. Applications generally involve utility programs, job control language, macros, subroutines and other control modules
• Performs impact analysis to output data processing based on user and client requirements. Analyzes documentation supporting changes in a complex production environment
• Serves as an escalation point for more complex issues and escalations which involve troubleshooting technical issues and resolving data/configuration issues
• Collaborate with multiple internal teams across disparate groups to resolve client support escalations
• Collaborate with Product Management and Engineering to review software enhancements and provide design feedback

Related Job Titles

Plm Support Engineer Resume Format For Fresher And Experience

Resume format for plm support engineer freshers.

A shorter alternative is simply vita, the Latin for "life". In popular usage curriculum vitæ is often written "curriculum vitae". The plural of curriculum vitæ is formed following Latin rules of grammar as curricula vitæ (meaning "courses of life") - not curriculum vita (meaning ~ "curriculum life"). The form vitæ is the genitive of vita, and so is translated "of life". In current usage curriculum is less marked as a foreign loanword, and so the plural of curriculum on its own is sometimes written as "curriculums", rather than the traditional curricula; nevertheless, the phrase "curriculums vita" is avoided, because vita remains strongly marked as a foreign loanword. Every good plm support engineer resume need a good cover letter for plm support engineer fresher too.

How to Create a Professional Resume for plm support engineer Freshers

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The plm support engineer resume uses a combination of executive summary and bulleted highlights to summarize the writers qualifications. The summary also emphasizes skills in team leadership and problem solving while outlining specific industry experience in pharmaceuticals, consumer products, software and telecommunications.

The job seeker details responsibilities in paragraph format and uses bullet points in the body of the resume to underscore achievements that include the implementation of marketing strategies, oversight of successful projects, quantifiable sales growth and revenue expansion.

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PLM Consultant Resume Samples

A PLM Consultant or a Product Lifecycle Management consultant is an expert in providing PLM software solutions. The job description entails improving and optimizing the product development process of the organization through the execution of PLM systems. A well-drafted PLM Consultant Resume mentions the following major duties and responsibilities – understanding the needs of the stakeholders, and clients; identifying the needs , workflow, and key points for developing customized solutions; ensuring the implemented PLM solutions are configured so that they integrate with other software solutions that are already in use; providing training and support to end-users and making sure the users employ the PLM system to produce maximum results.

Employers prefer to hire those possessing these skills – strong communication skills to work closely with stakeholders, the capability to deal with complex issues and solve the issues that pop up in the implementation process, problem-solving skills, knowledge of PLM software, and CAD proficiency. Relevant education in the form of a degree in computer science or engineering is a common requirement. Apart from that, some companies demand certifications in relevant fields.

• Resume Samples
• PLM Consultant

PLM Consultant Resume

Objective : As a PLM Consultant, worked as part of a New Product Innovation and Lifecycle processes consulting team within the manufacturing industry vertical PLM consultant.

Skills : PLM Software Expertise and Product Lifecycle Management Knowledge.

Description :

• Developed prototypes and write production-ready code
• Configured and executed approved design documents reflecting the requested Teamcenter and Enovia configurations, integrations, extensions
• Assisted with Teamcenter technical presentations and demonstrations to prospects and existing customers.
• Worked closely with Sales Account Managers on opportunities and projects.
• Provided sound technical advice to the project manager.
• Ran workshops and was able to gather requirements.
• Provided training courses to new and existing customers.

Summary : As a PLM Consultant, collaborated with internal partners (McMc business units), as well as developed and maintained relationships with external partners (manufacturers, customers.) to create strategic approaches, develop required technology solutions, and conceive implementation plans.

Skills : Project Management, Business Process Analysis.

• Supported R&D teams in developing and maintaining Bills of Materials in the Windchill Product Lifecycle Management (PLM) system.
• Supported the PLM Engineer and PLM team in creating and updating Finished Goods, and Semi Finished goods in the Windchill PLM system.
• Worked with other functions to build and maintain Bills of Materials for the Finished Goods, Engineering Change Request (ECR) creation, and audit.
• Created/Updated Colour Variants to maintain and/or update products
• Tasked with performing other tasks related to PLM BOM Administration.
• Completed relevant Change Management Tasks in the PLM system.
• Learned additional systems that can be helpful in gathering the necessary information for generating correct Bills of Materials.

Summary : As a PLM Consultant, worked closely with product units, presales, and services architects/engineers to develop and build customized solutions, and provided feedback when gaps in our portfolio were identified.

Skills : Communication, Problem-Solving, Change Management, Technical Aptitude.

• Designed and developed complex Digital Transformation projects for new and existing customers utilizing technologies across CAD, PLM, AR/VR, and IoT
• Supported the Sales process to define the software and services requirements for project delivery
• Developed emerging technology into real-world applicable solutions
• Developed and supported Platform Solutions technical capability covering cloud provision, managed service, and bespoke platform components
• Technically Supported for our Windchill customers
• Supported PLM delivery projects, covering a range of complex technical activities including installation, upgrade, and data migration
• Delivered business applications for product development or manufacturing organizations as part of an IT consultancy / internal department.

Objective : As a PLM Consultant, worked across all functional areas, gathering inputs, prioritizing features and specifications, to working with the portfolio manager to define the right product.

Skills : Change Management, Manufacturing, Classification, Quality.

• Led PLM solution roadmap planning and execution, PLM tool evaluations, PLM prototypes, and proof of concept.
• Performed due diligence, feasibility analysis, bench-marking, and analytical studies on the business process and PLM implementation alternatives.
• Captured requirements, documented use cases, developed test strategies and plans, tested interfaces to legacy PLM platforms, and supported delivery and roll-out strategies.
• Participated in and led PLM UAT, demonstrations, awareness, and training sessions.
• Strategized and delivered process and IT technology transformational initiatives via consulting skills.
• Provided thought leadership delivering business value to the clients, and developing reusable assets in the process.
• Developed innovative solutions using digital and emerging technologies in the context of client problems.

Objective : As a PLM Consultant, designed and implemented all software plans and assisted in increasing all productivity for various engineering applications. Assisted in identifying and accessing all new PLM application technologies and provided upgrades to all product development activities.

Skills : Product Variability, Advanced Bill of Materials, ERP integration, ITK, Customization, Cloud.

• Delivered complex projects.
• Worked as a part of a team environment.
• Participated in the forums to contribute our technical expertise.
• Helped clients transform their value change.
• Drove efficiency to improve flexibility.
• Updated PLM training materials and administered process extensions.
• Supported Agile installations and prepared use cases.

Objective : As a PLM Consultant, collaborated closely with offsite manufacturing plants to implement and approve production tools and assembly builds per design intent. Developed and executed iterative technical plans (analysis, simulation, vehicle test) to validate system release and product applications.

Skills : Self-starter, able to work from home and/or in the relevant OnePLM office.

• Installed and supported Oracle databases and Agile clusters.
• Participated in the application of hot fixes for Windows environment.
• Upgraded database systems utilizing AUT applications.
• Prepared architectural artifacts to support medical device projects.
• Designed and developed workflow processes in Agile PLM.
• Supported Admin configuration such as security access.
• Developed privilege masks, groups and custom dashboards.

Objective : As a PLM Consultant collaborated with all PLM software applications suppliers and assisted in the configuration of appropriate supplier relationship management solutions. Administered all new investment spending plans for all global markets for all material specifications and released for same.

Skills : Knowledge of manufacturing industry processes in the PLM domain.

• Created PLM project roadmaps according to data migration plans.
• Formulated PLM requirements and conducted online training sessions.
• Provided assistance in client interviews and Agile PPM modules.
• Designed and developed systems to support medical devices.
• Prepared presentations to discuss workshops and RFQs.
• Developed project templates and assisted in business requirement collection.
• Installed and configured prototype system in adherence to business requirements.

Summary : As a PLM Consultant, monitored efficient integration of all business applications efficiently in all PLM systems. Provided training to all engineering teams and provided enhancement to various PLM applications.

Skills : Application configuration control and deployment practices.

• Coordinated the implementation of engineering changes.
• Finalized breakpoints.
• Followed up on new parts until the first receipt.
• Coordinated the disposal or return of replaced parts.
• Coordinated change control with Trade Compliance relative to FTZ operations, including the disposition of foreign parts.
• Generated all parts lists for the special build, pilots, and 1st run options.
• Developed plant breakpoint using the following criteria (Supplier input, Plant reference, Engineering direction, Marketing request, Production order management input).

Summary : As a PLM Consultant, monitored the delivery process by working collaboratively with supply and services organizations to address all issues that may affect client satisfaction and financial objectives.

Skills : Knowledge of IT hardware and operating systems.

• Designed and implemented sales strategies that ensure we meet our revenue objectives by growing sales at new and existing accounts.
• Prospected new opportunities through networking, cold calling, and other lead-generation techniques.
• Managed the sales cycle, performed lead qualification, arranged, and provided demonstrations, quote, and proposal development activities, as well as led any negotiation or closing.
• Customer-oriented with the ability to start, maintain, and grow new business relationships.
• Worked collaboratively with customers to develop relevant solutions that address their KPIs.
• Articulated customer scope and timing requirements to the project manager and ensured deliverables were met on time.
• Understood complex business systems, and processes, and can take a logical approach to securing business.

Objective : As a PLM Consultant, managed all engineering data and designed various downstream tools for all PLM processes. Coordinated with various business partners to prepare appropriate strategies and implement same.

Skills : Experience in implementation, Configuration, or architectural work for PLM.

• Participated and/or understood requirements by going through specification documents and with inputs from the technical lead/senior manager.
• Performed impact analysis and created design specifications as per high-level design.
• Created unit test plan to develop and validate applications as per requirements.
• Developed code with high quality and performance.
• Ensured timely delivery and excellent quality of the deliverables.
• Followed best practices, standards, and documentation.
• Assisted in training programs for users or critical stakeholders.

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MES Engineer Resume Sample

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Create a Resume in Minutes with Professional Resume Templates

Work Experience

• Ensure that thier team's behaviors are aligned with CTEPI core values
• Plan and manage allocation of MES support technicians to maintain high availability to support production, engineering, QA with regards to MES traceability
• . Operation Excellence
• Lead and Motivate the MES support technicians to meet segment requirements
• Provide MES traceability data, application for 8D, QAlert, process improvement, etc
• Ensure availability of the MES applications and systems for the production line
• Lead and motivate the MES support technicians to meet cost targets
• . Learning and Growth
• Learn and understand more deeper functions of the MES Systems
• Probelem solving and root cause analysis
• Ensure that their team's behaviors are aligned with the CTEPI core values
• Proven ability to convert process flows into automated workflow models
• Technical background in manufacturing, preferably in a life sciences, diagnostic, and/or medical device environment
• Experience in configuration management, operations, and/or quality within a regulated industry
• Hands-on experience with 3rd Party interfaces that are commonly interfaced with MES applications like ERP, PLM, LIMS, SCADA, Equipment, etc
• Solid understanding of computer system and manufacturing validations
• Product Lifecycle Management (PLM) experience, SAP desirable
• Learn to apply analysis in which to address issues of the production
• Learn to analyze more deeper manufacturing process and flow of the assigned segment
• Microsoft Windows Environment (configuration, truobleshooting, handle event monitoring, install, set­up)
• Computer Networking (configuartion, truobleshooting, handle event monitoring)
• Software Application Developemnt (C# / CVI / visual Basic etc..)
• Sequential Query Language (able to identify table, able to perform simple select, insert, update, delete)
• Software Web Development (ASP via Visual Basic and ASP.Net via C# and Visual Basic)

Professional Skills

• Demonstrate analytical and problem solving skills using data to draw
• Proficiency in Microsoft Office and job related computer applications required Report, standards, policy writing skills required SAP knowledge and experience
• Effective communication and interpersonal skills to interface effectively with all levels of colleagues in a team environment
• Process experience. Chemical or food industry counts as acceptable experience. However, some pharmaceutical experience is a requirement
• Chemical or food industry counts as acceptable experience, however, some pharmaceutical experience is strongly desired
• Strong communications skills, both verbal and written in English
• Programming skills in C#, VB or similar and web technologies (JavaScript, HTML, ASP.Net, ..) are appreciated

How to write MES Engineer Resume

MES Engineer role is responsible for software, server, troubleshooting, english, communications, sql, design, training, integration, gis. To write great resume for mes engineer job, your resume must include:

• Your contact information
• Work experience
• Skill listing

Contact Information For MES Engineer Resume

The section contact information is important in your mes engineer resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

• First and last name
• Telephone number

Work Experience in Your MES Engineer Resume

The section work experience is an essential part of your mes engineer resume. It’s the one thing the recruiter really cares about and pays the most attention to. This section, however, is not just a list of your previous mes engineer responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular mes engineer position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative MES Engineer resume experience can include:

• Excellent verbal and written communications skills in English；
• Working experience in FDA regulated industries; knowledge of cGMP, 21 CFR part11 and validation
• Analytical skills, troubleshooting and/or problem solving techniques
• Good knowledge and experience of database administration, Factory Talk, ideally SQL, writing and structuring queries
• Good knowledge of GAMP and automated validation/verification systems within the Biotech manufacturing
• Good experience with incident troubleshooting and escalation (3-5 years)

Education on a MES Engineer Resume

Make sure to make education a priority on your mes engineer resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your mes engineer experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

• School you graduated from
• Major/ minor
• Year of graduation
• Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in MES Engineer Resume

When listing skills on your mes engineer resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical mes engineer skills:

• Strong understanding of Good Manufacturing Practices and Validation Protocols
• Open to cultural diversity with good interpersonal and communication skills
• Good knowledge and skills of Oracle and SQL Server
• Good verbal, written & computer communication skills
• Demonstrated ability to effectively manage time and meet deadlines
• Proven ability and fluency in Print Reading and GD&T, Statistical Process Control, Lean Manufacturing, Six Sigma, Siemens NX or Solidworks

List of Typical Experience For a MES Engineer Resume

Experience for lead mes engineer resume.

• Good knowledge and solid experience with MES systems (e.g. Syncade, Rockwell ProPack Data, Werum PAS-X, POMSnet)
• BS or MS in Computer Science with Controls emphasis or evidence of exceptional experience
• Experience and/or substantial understanding of process control principles and common system vendors’ available products
• Experience designing product flow architecture
• Experience developing database systems
• Experience with Ignition and Tableau applications
• Experience with SQL, Python/HTML, HMI setup, RSLogix5000

Experience For Senior MES Engineer Resume

• Documenting requirements, process flows, new functionality, and creation of SOP/training materials while maintaining all materials in a central repository
• Working knowledge of Batching Solutions
• Working knowledge of SQL Server or Oracle
• Engineering diploma in informatics or electronics
• Participating to all continuous improvement activities, be able to propose agile and high qualitative propositions

Experience For Manager Controls & MES Engineer Resume

• Working knowledge of DB, .NET, SSRS, Active Directory and Network Configuration
• Willing and able to travel and work at customer sites. Travel can be 30% on average
• Programming knowledge (C#)
• Acting With Honor and Character
• Commissioning of generator installations
• Undertake standard service activity’s including load bank & building load test proving, major & minor diesel servicing

Experience For Traceability Specialist / MES Engineer Resume

• Support the relevant Lead Engineer in understanding, managing and achieving each customer’s expectations
• Deliver Information Solutions and related services on behalf of both processing and packaging including competitive and profitable pre-projects
• Knowledge of multi-thread programming, Exception Handling, Logging and Localization
• Java programming and development environments including Eclipse (Schooling can be included)
• The establishment/updating of maintenance SOPs for the existing software systems
• Research and apply OS and application patching/Fixes, security/patching and hardware refreshes for MFG servers and PC’s
• To build, configure and test MES and FAS servers and clients. To provide on-going 'housekeeping' functions to systems
• Perform and Deligate set­up, configuration, programming for project implementation and testing with regards to MES

Experience For Business Systems / MES Engineer, Gigafactory Resume

• Perform and Delegate setup, configuration, programming for project implementation and testing with regards to MES
• Perform the most complex design, development and testing of information solutions systems, including custom software
• Develop applications for Manufacturing Information Solutions, these include (MES, Workflow, OEE / Downtime, Quality, Reporting, etc.)
• Lead internal and external (client facing) acceptance testing
• Execution and supervision for MES application programming activities, testing and documentation

Experience For MES Engineer, Gigafactory Resume

• Support manufacturing process compliance with engineering principles, customer requirements, Bosch standards and process specifications
• Support of manufacturing and reporting systems that support the creation of electronic batch records and facilitate product release
• Provide “On-call” rotating support for MES systems to assure 24/7 manufacturing operations
• Advanced understanding of business and manufacturing logistics
• BS Mechanical Engineering with Computer Science emphasis
• Analyze and Control Manufacturing Applications Services
• Develop detailed designs, implement and test PharmaSuite MES solutions that meet B|Braun manufacturing and regulatory requirements
• Author, edit and test Workflows and Master Batch Recipes (MBR) for new and existing products
• Track and maintain functional and technical issues list/HD problem tickets for reporting to BBMAG and BBMUS IT for problem escalation and resolution

Experience For Junior Mes Engineer Resume

• Use of standard operating systems; network environments and application software
• Work according with the project objectives, budget and timeline
• Specify, design, develop, document, test and implement manufacturing execution systems
• Estimate the technical effort and cost required to implement MES solutions as well as proactively reporting on project progress against schedules
• Provided training as needed to application users
• Assess scope requirements related to automation and process control and provide inputs for capital project estimating

Experience For Regional MES Engineer Resume

• Develop a plan for automation design and development on large projects and achieve adequate staffing
• Ensure systems and services are running at optimal efficiency
• Undertake prescribed patching and updates in line with corporate policy
• Document changes for future reference and learning
• Flexibility, creative thinking, ability to work individually, systematic work attitude,
• Identify and provide MES functional training for job competency for MES support technicians
• Oversee implementation plans that includes development approaches, code review and unit testing
• Lead the installation, commissioning and operation of systems
• Target relationships with clients while working to gain new and repeat business

Experience For IT MES Engineer Resume

• Function as a mentor both formally and informally and support the mentoring activities among employees
• Execution and maintaining activities for our « Digitalization Roadmap »
• Execution of FAT, commissioning, SAT and qualification activities
• Knowledgeable in Industrial Networking
• Ensure project deliverables are met according to schedule
• M.Sc. or B.Sc. in Engineering or similar
• Logical, methodical and committed to troubleshooting system problems

Experience For I.t Mes Engineer Resume

• Able to cope with high workload being highly target and result focused
• Capable of working on own initiative and highly flexible and self-motivated
• Determine value assessment/business drivers for process improvement within manufacturing and supply chain IT
• Knowledge in diverse operating systems administration
• Quickly learning ability, can work independently and under pressure

List of Typical Skills For a MES Engineer Resume

Skills for lead mes engineer resume.

• Utilize outstanding time management skills
• Strong organizational, multi-tasking and time-management skill
• Good experience and knowledge of real-time database and automation system communication (e.g. Honeywell PHD, OPC server)
• Solid IT project management experience
• Communicates Effectively (cluster)

Skills For Senior MES Engineer Resume

• Knowledge of validation/verification rules applied to IT/Automation systems based on GAMP or ASTM E2500. Good knowledge about GMP requirements
• Manage priorities, participate in the prioritization of actions in the interests of production
• Work effectively at different levels within project teams, vendor organizations and OEMs
• Having a good working knowledge of Industrial IT (e.g. RDBMS, Networking, Web Services and state-of-the-art Programming Languages)
• Experience working with MES applications (Manufacturing Execution Systems)
• Experience with manufacturing process modeling and optimization
• Experience working within MES applications (Manufacturing Execution Systems)
• Experience developing manufacturing processes for new and unique products
• Experience working with automated manufacturing equipment

Skills For Manager Controls & MES Engineer Resume

• Experience in consulting and / or system integration
• Support on Specification, validation and release of new production equipment Manufacturing Execution System (MES)
• Experience with Manufacturing Execution System (MES) package(s)
• A good understanding of IT
• Experience in servicing LV switchgear would be advantageous
• Experience of fault finding & rectification

Skills For Traceability Specialist / MES Engineer Resume

• Experience automated manufacturing equipment
• Experience with equipment performance monitoring
• Experience with Manufacturing Exclusion System (MES) development and/or deployment
• Experience facilitating development and implementation of business initiatives and projects
• Technical leadership experience
• Project and People Management experience
• Process Control and Information System Design / Development experience
• Strong knowledge of MES configuration and system architecture
• Demonstrate ability to motivate and lead team

Skills For Business Systems / MES Engineer, Gigafactory Resume

• Support on Specification, validation and release of new production traceability data External/internal customer requirement
• Experience in a project execution environment
• Experience in systems analysis and design
• 2 – 6 years industry experience in systems or process development, programming, process automation, Operations, or engineering discipline
• Experience or working knowledge in ABB 800xA or Dow Chemical’s Mod V control system
• Industry experience in systems or process development, programming, process automation, Operations, or engineering discipline
• Experience of Electrical and Mechanical fault finding & rectification
• A good understanding of PLC and microprocessor systems

Skills For MES Engineer, Gigafactory Resume

• >3 years of experience in the development and the commissioning of chemical/pharmaceutical/food automated production processes
• Good technical knowledge of MES (Emerson Syncade) recipes development, material handling, dispensary and equipment management
• Previous experiences within the generator stand by power or related industry
• Proven involvement in middle/large size process automation projects
• Experience in implementation of process control / automation projects or improvements in the manufacturing environment
• Experience with any of the following common tools: SVN, CVS, JUnit, JIRA, Jenkins, ANT, and Maven
• Experience of relational database management system (RDBMS) packages including SQL Server and Oracle
• Experience in the chemical, plastic, petrochemical, gas/oil, pharmaceuticals, pulp/paper, power/utilities, and/or paint coatings industry
• Deep experience(5-8 years) and system knowledge of related applications and processes is preferable

Skills For Junior Mes Engineer Resume

• Experience on paper/board or/and B2B business environment applications
• Experience with Object Oriented Design and common design patterns
• Experience in Pharma environment
• Experience and/or advanced training in administrating 3rd party applications or database systems in a Windows operating system environment
• Experience and outstanding knowledge within several of the following areas
• Deployment experience with plant floor/Manufacturing Execution Systems (MES) solutions (e.g. Rockwell ProPack Data, Werum PAS-X, POMS)
• Project management experience and knowledge of requirements engineering is highly valued
• Working experience in IT field

Skills For Regional MES Engineer Resume

• Experience in SCADA system, such as WinCC, would be an advantage
• Experience in agile software development (SCRUM, SAFe) is considered as a merit
• Experience in liquid food industry is considered as a merit
• Experience with the Werum PAS-X MES platform required
• Computer Systems Validation

Skills For IT MES Engineer Resume

• MES applications experience
• Experience with Flex Flow
• Project experience
• Be good at .net , sqlserver and oracle
• Good ISA-88, ISA-95 knowledge

Skills For I.t Mes Engineer Resume

• Experience in a field operations role
• Experience of web applications
• Knowledge of FDA, EU, and global GMP’s including Good Automated Manufacturing Practices, 21 CFR Part 11, and EU cGMP Annex 11
• Deep understanding and implementation experience of ANSI/ISA-88 and ANSI/ISA-95
• Experience integrating ANSI/ISA-88 and ANSI/ISA-95standards where the MES is integrated into the Batch Execution System (BES)
• Experience with FactoryTalk Production Centre, PharmaSuite, LabWare LIMS, and PI-Historian is highly desirable
• Solid Information Technology expertise to include project management standards, methods, and techniques; customer service practices

List of Typical Responsibilities For a MES Engineer Resume

Responsibilities for lead mes engineer resume.

• Fully understand the scope of work within their portfolio, ensure that it is delivered to the requisite quality, budget and schedule and that the relevant Lead Engineer is fully informed, at the earliest opportunity, of any customer initiated changes in scope
• Ensure that all Engineering activities are undertaken in accordance with the Company’s quality control processes and that the relevant standard is achieved
• Straight skills on SQL Server Querying
• Experienced with qualification and validation of automation projects
• Communicate effectively with staff, management, other departmental representatives; contractors, consultants, vendors and external customers
• Work experience in the pharmaceutical industry with database experience
• Server Management medium skills
• Loftware server skills
• 2+ of experience with software development or software product integration using C#, C++ or VB Script

Responsibilities For Senior MES Engineer Resume

• Experience analyzing complex business problems in order to solve them with automated systems
• Experiences in Automation programming
• Experience with Ignition (SCADA) and Tableau applications
• Experience with HMI setup and RSLogix5000
• Experience with Material Management System development and/or deployment

Responsibilities For Manager Controls & MES Engineer Resume

• Prioritize, organize and complete tasks in accordance with established standards
• Operate in a team environment with minimal supervision and develop/configure code
• Many years of professional experience in production support
• Experience in database management systems (MSSQL)
• BS in Computer Science, Information Technology or Equivalent Work Experience

Responsibilities For Traceability Specialist / MES Engineer Resume

• Experience with SQL development
• Experience with various ERP/MRP systems
• Developing of MES local client and interconnections
• Training super and end users on functionality and process changes as they relate to MES
• Carry out acceptance testing and commissioning of new equipment to MHRA guidelines
• Deep business practices and operations knowledge of manufacturing processes and organizations as well as training methods and techniques
• Support commissioning of systems working with our MES vendor onsite and plant management teams
• Trouble shooting daily operational system issues to define root cause, working in collaboration with business partner to create temporary/permanent solutions
• Organize, schedule and run meetings to coordinate on-site commissioning’s, identifying opportunities and system needs

Responsibilities For Business Systems / MES Engineer, Gigafactory Resume

• Knowledge of SAP Material Master (MM), Production Planning (PP), Production Planning for the Process Industry (PP/PI) and Quality Management (QM) modules
• Work with Process Controls and I.T. organizations regarding the development and implementation of System interfaces
• Special reporting (online dashboard generated)
• Learn software quickly. Able to read and interpret documents such as operating and maintenance instructions and procedure manuals
• Design and configuration of virtualisation platforms (VMware) and server operating systems (Microsoft),

Responsibilities For MES Engineer, Gigafactory Resume

• Be familar with Manufacturing process
• SQL / Oracle request scripting
• DotNET / VB script / VBA programming
• Expertise in technical analysis and troubleshooting
• Analyze the requirements and being able to formalize and implement the optimal solution
• Fault finding and rectification in both Electrical and Mechanical disciplines
• Installation of temporary generating plant

Responsibilities For Junior Mes Engineer Resume

• Be responsible for confirguration and support of the production systems according to customer specifications (internal and external)
• Completion and submission of relevant reports to service administration within a timely manner following all site activity
• Essential Full driving license
• Perform technical analysis activities, such as requirements gathering and performing gap analysis of user requirements against software functionality as well as defining MES solution architectures and developing detailed design specifications
• Define functional requirements through client interviews, documentation analysis and Work Flow Process Mapping along with the development of Electronic Procedures

Responsibilities For Regional MES Engineer Resume

• Provide expert knowledge and experience to estimate the technical effort and cost required to implement complex MES solutions as well as proactively reporting on project progress against schedules
• Actively participate on technical and business project teams, ensuring that effective relationships are built and maintained being responsible for technical deliverables during the entire lifecycle of MES solution development projects
• Investigate and diagnose faults on a wide range of general and electro-medical and mechanical equipment
• Equipment faults to be investigated and assessed correctly ensuring the appropriate remedial action is implemented whilst taking account of patient safety, efficiency, cost, performance, response/fix times and personal targets
• Achievement of Customer Satisfaction targets
• Maintain the Company's standards of Compliance, Quality and Health & Safety as they relate to the MES operation
• Participate in the "On Call Roster" to provide out of hours support as required across one or more contracts
• Maintenance of local MES architecture

Responsibilities For IT MES Engineer Resume

• Data Warehouse Services Administration and support
• Backup and restore of generated information on the production line layer
• Clone support/hands-on production line MES system
• Installation & Update of hardware and server modules
• Software development for different areas

Responsibilities For I.t Mes Engineer Resume

• Create documentation and visual help for end users
• Rollouts of new MES services upgrades
• Implementation of MES integration solutions
• Support Central application repository for standard MES system
• Participates on improvements of local team and company
• Support Central Application repository for Standard MES Applications

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Teamcenter administrator resume.

PROFESSIONAL PROFILE:

Subject Matter Expert for Teamcenter Unified Architecture, Project Server, SharePoint and other enterprise systems. Innovative problem solver with ability to quickly learn new processes and programming languages to identify effective solutions to complex issues. Results - oriented, able to lead high-performance teams. Exceptional interpersonal skills, proficient at communicating with cross-functional team members, users, senior managers and stakeholders.

Teamcenter Unified (8,9,10,11), Project Server, SharePoint, Goldfire, MasterControl, MS Word, Excel, Access, PowerPoint, Project, Visio, InfoPath, OneNote, ClearCase, ClearQuest, JD Edwards, SAP, NX, Solidworks, ProE, SQL, Java, Javascript, JBoss, C, C++, Visual Basic, .NET Web Services & IIS, Windows Server, Windows batch, K-shell, C-shell, Weblogic, Unix, Linux, Computer System Validation (FDA), SDLC, Certified ISO9000 Auditor

WORK HISTORY:

Teamcenter Administrator

Confidential

Responsibilities:

• Teamcenter administration, user support, issue Investigation and resolution, deployment support, application monitoring, Teamcenter integrations with CAD Tools (SWIM) and ERP systems (MFG Pro, SAP).
• Collection and analysis of customer needs.
• Upgrades, debugging, testing and maintenance.
• Weekly status meetings, metrics and reports.

Software Developer

Confidential, Indianapolis, IN

• Code reviews.
• Prepared and executed unit tests.
• Configured end-user and enterprise systems.
• Completed development of units.
• Defined deployment methodologies.
• Developed technical specifications.
• Implemented customizations, system architecture, integration, schema development/ modification.
• AppliedHPand 3rd party technologies to software solutions.
• Provided time / resource estimates for assigned tasks.
• Part of a global development team, participated in meetings and working sessions.
• User support.

Enterprise Systems Project Engineer

Confidential, Scottsdale, AZ

• Led a global team defining processes, configuration and implementation of Teamcenter unified architecture.
• Configured Teamcenter to be in-line with business processes resulting in a 30% increase in revision control for engineering.
• DBA for Teamcenter and CAD integrations/applications (SWIM / IPEM).
• Created workflows to streamline and improve business processes.
• Implemented and tested new software configurations, modules and features.
• Provided technical and functional documentation as well as technical and administrative support for all Teamcenter environments.
• Authored and conducted training for all users and site administrators. Server setup, configuration and maintenance for Teamcenter and Goldfire.
• Upgrades planning and implementation.
• Computer System Validation meeting FDA regulations, project planning, execution and management.
• Technical lead, gathered and generated user requirements, created functional and configuration specifications, risk assessments, summary reports and test plans.
• Collaboration with cross functional teams world-wide.
• Administrator for SharePoint, Project server and Goldfire.

Teamcenter/NX Administrator / Configuration Management Specialist

• Teamcenter implementation, configuration, licensing, setup and support to address company needs.
• Teamcenter Server administration and maintenance.
• Ensured accurate product data was readily available to stakeholders in both PLM and ERP systems.
• Provided PLM and configuration management training to stakeholders.
• Maintained configuration control services metrics.
• Worked directly with CAD designers to resolve configuration challenges.
• Handled escalated L2 and L3 issues.
• Developed and maintained department procedures, work instructions and forms. Implemented CM standards, policies, procedures, and guidelines.
• Provided guidance training and oversight to CM Specialists.
• Planned and executed configuration inspections, assessments, and audits.
• Facilitated CM-related process improvements.
• Performed assigned duties successfully with frequent interruptions and time pressures.
• Successfully performed assigned duties within a team environment; operated effectively with other departments in duties and assigned projects.
• Coordinated with customers and vendors to ensure communication of changes.
• Reviewed released engineering change data and documented activities to ensure adherence to configuration management procedures and policies.
• Reviewed design release documents for completeness, proper approvals and system updates to ensure correct configuration modifications.

Configuration Management Analyst

Confidential, Chandler, AZ

• Managed changes to configurations, Bill of Materials, ADAB. Created and maintained Product Baseline Records.
• Reviewed and analyzed engineering change data.
• Ensured that all documentation was completed in accordance with the applicable guidelines.
• Ensured that the resulting changes were annotated on the existing drawings and that the changes were incorporated.
• Ensured configuration identification by reviewing design release documents for completeness and proper authorizations.
• Maintained electronic document libraries and databases.

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