based on 1 location
PHD has an average rating of 1.9 from 10 reviews. The rating indicates that most customers are generally dissatisfied. The official website is myphdweightloss.com. PHD is popular for Weight Loss Centers, Health & Medical, Nutritionists. PHD has 1 locations on Yelp across the US. Read below to see the top rated PHD businesses on Yelp and their customer service rating.
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By Talia F.
By Biz Owner
By Business Owner
Recent reviews of PHD
10 reviews based on 1 locations
a healthier life and keep the weight off. I can't say enough good things about it!
that price, I lost zero pounds. I journaled every meal and chatted with the coach, and stayed faithful to the program the entire time. The "meal" program consisted of powdered soup and snack bars. What a ripoff! I was sold on "shelf stable foods"! False!!! The food they wanted me to buy, separate from the program cost, was astronomically expensive. If you have the cash, hire a trainer. At least you'll burn some fat.
that were unlimited were lettuce and spinach. You could only have a limited amount of tomatoes!! The counselors were nice but could only help you in the confines of the diet. I was always hungry and had no energy. The counselor told me that it might take as long as a month to start feeling more energetic-meanwhile my daily workouts were really suffering due to low energy. After a month I quit the diet-real people don't eat like this. The counselor was none too friendly when I said I wanted to stop. She said that 95% of people who do not reach their goal gain all that they have lost back. I went back to weight watchers and have lost 30 more poonds and feel great. The 13 pounds I lost at Phd weight loss were very expensive and the program is no way to eat.
effort to get me started on the program. They also want you to buy supplements and pay for psychological sessions? The website and paperwork doesn't say a thing about refunds, so we are at a loss. When I asked them about a refund, they said in the "packet" I received, it says what I invested in and that is is non-refundable. Pfffffft. This company will steal your money and give you 0 support when you really need it. Do carnivore diet instead.
food at no additional cost". The customized meal plan that I received was not adherent to a vegan lifestyle. For example, it stated that I should try to eat a rotisserie chicken. There are only 2 food items in their more than *********** that are vegan. This will not supply 85% of my food needs, as advertised. Their literature states that I would receive weekly, personalized coaching; It is week two and I have not yet met my coach. The coach that filled in last week indicated that she was very knowledgeable about vegan lifestyles and indicated she would send me vegan-friendly food. I want to note that this same counselor told me that a number of items on the food list were vegan, including the wild ***** punch, and the cream of tomato soup so she sent these to my house. Neither of these are vegan. Both of these products contain both whey and gelatin. I clarified with her prior to her sending the products that they were vegan stating, "Are you sure they are vegan and not vegetarian?" She responded, "Yes they are vegan." I had to throw all of this stuff out. It is strongly suggested that I enter my meals in a food log. The food log does not list very many vegan food items, so I cannot really use this resource. I feel like for a ton of money, I received a piece of paper with a diet on it and that is it. The product delivered is not as promised. Their response to my complaints was ineffectual - for example, they rewrote my diet plan but continued to include many non-vegan items in it. The diet they gave me is mostly "fake meats" which I don't regularly eat - this is not sustainable for me. I would NOT recommend this program to vegans.
to cancel her plan were rude and unprofessional. The diet plans are complicated and unsustainable, setting people up for failure. As someone who genuinely wants to see people win when it comes to their health goals, do yourself a favor and look for a credentialed dietitian that will cater to your lifestyle, food preferences and emotional support needs. The uncredentialed health coaches that this money-centric dietitian supposedly trains don't know what they don't know. This is your health they are dealing with. Meet with a registered dietitian instead.
fast on this program, mainly due to calorie restriction. They also allow you to consume healthy fats which helps with hunger control. But there are a number of drawbacks: 1. The program in VERY expensive, around $1000 to $1200 a month. 2. The packaged food is heavily processed and contains some questionable ingredients (see the photo which is from a different weight loss company. PHD uses the same exact packaged food). 3. For the meals you make yourself, they are very adamant about making sure you choose "approved" natural whole foods that do not contain questionable ingredients such as artificial sweeteners, seed oils etc. YET most of the packaged food they give you contains these very same types of ingredients! It's hypocritical to be honest. 4. The coaches are nice and encouraging, but at the end of the day they really don't provide value equivalent to the cost you're paying for the program. My advice - if you have tried other ways to lose weight to no avail, and if you can afford the cost, and it you don't mind eating packaged food, give it a shot. You'll lose the weight if you follow the program. But will your metabolic health improve? That's another question.
pay THOUSANDS of dollars to have a person who isn't even a trained nutritionist check in with you each week and give you a fake smile and pretend they truly care about your progress. They ask you prepaid out questions based upon your prepaid one size fits all meal plan that consists of their prepackaged food packets that do not take great and notvteal foods. They give you bars and powder packets but you can't eat a piece of fruit. They don't give you suggestions or offer real food alternatives though they say upu get cup access to their website that offer recipes but they gave maybe 20 recipes and they tell you you can't use their packets to make things but offer no suggestions for recipes using them on their site. Furthermore- they never check in with you. If you miss an appointment or go without coming in. Upur support system they advertised is non existent. They have you sign a wave in the beginning listing your PCP and state that they send results etc to them but it's a lie. They never check with your physicians. They don't know real solutions to any issues that come up. I grew so constipated after folding their plan to a T that I went a week and a half without a bowel movement and their solution was to keep having me take a laxative regularly. Tgey have handouts that they give you but the people helping aren't fully trained to give sound advice. several times I spoke to them about workout plans or asked for suggestions and all they could tell me was that they are told to have all their customers walk every day. I was really disappointed. I went for three months, following everything to the letter and all I got was shit- literally bc I couldn't go and I lost 7 lbs total.
of thousand down, " she said. I was still laughing when I got to my car.
see her before flying out...
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PhD Nutrition Reviews
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Reviews 4.6.
12,753 total
Most relevant
First time supplement users
As first time supplement users we weren't sure what to expect but a couple of months into using their whey protein powders I can vouch for the great flavours. We started with Vanilla but now also have Belgian chocolate and Salted Caramel on the go. We also really like the flexible scheduled ordering system and speedy delivery
Date of experience : October 11, 2024
Superb Customer Services
Had a slight issue with a package I received. Contacted Beth at customer services and with 30mins we had the whole thing resolved.! Superb customer services by Beth a real credit to the team and a role model for "Customer Services". Many thanks A+++++
Date of experience : October 18, 2024
Beth, Customer Services provided a personal, very polite, friendly & prompt support to an issue with my order. Beth put in extra time & effort to help. Very grateful. Thank you.
Date of experience : October 17, 2024
Best Diet Whey on the market
I’ve used PHD Nutrition for years, and their Diet Whey protein products are hands down the best I’ve tried, both for flavour and fitting into a nutrition plan. Their customer service has always been fantastic, and I’m sure I’ll continue to be a customer for years to come!
Date of experience : October 16, 2024
One may not achieve their goal
Initially I lost about 12 lbs but I have plateaued at between 212 and 213 lbs following their plan to the letter. Very disappointing
Date of experience : October 19, 2024
Brilliant service from Beth in customer services.
Sorted an issue with Beth in customer service. I bought a discontinued box of smart bars Via Amazon that didn't taste right. Amazon wouldn't accept return but Beth went above and beyond by sending me an alternative flavour, chocolate mocha and they are lovely. Didn't expect this level of customer service and they must be commended.
Date of experience : October 07, 2024
Persistently out of stock of many…
Persistently out of stock of many flavours. Usually the cheapest ones, so you see a low price advertised on the site but when you click on it, you can’t order it.
Date of experience : October 01, 2024
Reply from PhD Nutrition
Hello, Thank you for getting in touch. A member of our team will be in touch shortly to follow this up for you! Kind regards Team PhD
happy with ordered products (bar & whey)
fast delivery, as usual. keep up the great service & quality.
Date of experience : October 09, 2024
Great Customer Service
I have been using PhD diet whey protein powder for years and finally decided to create a subscription earlier this year. My subscription was due imminently, but I received an email from PhD customer services advising there was an issue with my payment method. I'm not sure why, but it seemed to be a problem with my card issuer. I changed my payment details to another bank & all was OK. Beth kept me updated, and she was incredibly helpful & friendly. I also highly recommend Vanilla Creme diet whey protein powder! It's delicious as a shake, in porridge, overnight oats and yoghurt to make a thick & creamy dessert!
Date of experience : September 23, 2024
Had an issue with one of my bags of…
Had an issue with one of my bags of super greens, sent an email with a picture once received. Jonathan got back to me first thing and had the issue resolved and another item sent out straight away. Great response time and handled extremely well.
Complete meal (banana)
I purchased the banana complete meal. Which after mixing with a banana/raspberries/blueberries and milk I found that the drink tasted good and was very filling. I would thoroughly recommend this product👍.
Date of experience : September 18, 2024
The fact that the issue I raised in…
The fact that the issue I raised in regards with my initial order was resolved promptly, and I was able to receive a replacement one within two days. Big shout out to the customer service foe their professionalism. As for the product, great one as always.
Date of experience : September 15, 2024
They’ve changed the recipe - not great.
I order PhD Belgian Chocolate diet whey every 2/3 months and have done for years. The new delivery has clearly changed recipe and it’s not great. If all of the four bags are the same I may look at changing my allegiance. Sorry, but it was fine before. UPDATE - PhD have been in touch and have replace the offending product. Great Service! Thank you!!
Hi Mark, Thanks for your feedback. We haven't changed our Diet Whey formula for Belgian Chocolate. I do apologise for your experience, a member of our team will be in touch shortly to follow this up with you. Kind regards Team PhD
Great service .
Easy site to navigate ,quick delivery . Good company to deal with .
Date of experience : October 04, 2024
Pre-Workout arrived damaged
Ordered some pre workout which the seal had come loose on and the contents had spoiled. Sent an email with some photos attached to the customer service team and Beth replied extremely quickly and advised she had passed it onto the QA team to look into and a replacement had been requested. Extremely efficient and lovely experience!
Date of experience : September 05, 2024
Items always delivered quickly
Items always delivered quickly, such an easy experience, have repeatedly used for the last 3 years
Date of experience : September 26, 2024
Have a monthly subscription with PHD
Ordered from phd on a monthly subscription for a while now. PHD lean Diet whey protein powder belgian chocolate and salted caramel excellent, products have never disappointed us. PHD also have a reward scheme which you gain points after every purchase. when we have used our rewards points we have also purchased other products like the protein flapjack bars, shakers beakers and gym flask which again all products been excellent. Occasionally when i have had issue with my PHD subscription i have had to Contact PHD customer service from my email. The customer service is the best online customer service i have ever received as PHD have always responded very promptly to me within 1hour of sending my message and don't leave you hanging around for 24 to 48 hours like most business do if not longer. PHD have then sorted my issue with my subscription very promptly, without me having to do anything else from my end. Very very impressed.
Date of experience : August 21, 2024
missing shaker
missing shaker "charged" product, completely damaged pot no return from you really disappointed
Date of experience : September 21, 2024
Hello Thank you for getting in touch. We are very sorry to hear that you didn't receive your free gift. A member of our team will be in touch shortly to follow this up for you! Kind regards Team PhD
I trust PhD
Been using PhD for years. At times I’d try other brands when it was hard to find PhD in Dubai, but eventually I gave up on trying anything else (luckily there are now services available for orders to the UAE from any part of the world). I trust the quality of PhD. I normally order proteins, BCAA, intra BCAA, lean degree and pre-workouts. All are great. I also tried Mind capsules and they did work for me. Customer service team (recent chat with Johnathan specifically) is always super helpful
Date of experience : July 01, 2024
Short Notice Change of Subscription
I was able to change my subscription date without hassle to a nearer date. As soon as the changes were made they processed my order and dispatched it. Top service and great product
864.644.1900
Free "reset the scale" book, client area.
Ready to lose weight?
CALL: (864) 644-1900
2-MIN METABOLIC QUIZ
The art & science of healthy living., ready to lose the weight & keep it off for good, embrace a natural approach to weight loss.
Ready to lose weight & keep it off for good?
Bobby Dropped 109lbs
Jenn Dropped 56lbs
Reach Your PEAK Life with PHD
As seen on:.
PHD Featured IN TIMES SQUARE, NY
Dr. Ashley Lucas PhD, RD
- PHD in nutrition
- Registered dietitian
- 15+ years in education in nutrition and metabolism
Disclaimer: Please understand, due to constraints we are unable to ship our products beyond the US.
5 Steps to Reset the Scale
Learn how to finally take control of your weight and health — once and for all., proven successful by thousands of clients, google reviews, please use the scroll bar on right to see additional reviews, client experience videos.
Performance. Health. Diet.
Phd helps real people live extraordinary lives, how the phd approach works uniquely for you, we don't use:.
- Expensive medications
- Chronic Calorie Restriction/Chronic Exercise
- Work to create a customized plan for you
- Work to get your metabolism under control
- Work to create lifestyle changes that keeps the weight off
There is a way to escape diet failure, frustration and continued weight gain cycling and it’s not only by counting calories or moving more and eating less. The PHD approach views the human body as much more complicated than a simple in and out equation and avoids expensive medications, chronically excessive calorie restrictions, and chronically excessive exercise.
PHD Weight Loss promotes a natural, drug-free approach to weight loss. Our unique dietary protocols are designed to alleviate food noise, hunger, and cravings, making medications unnecessary. We recommend clients currently using weight loss drugs to consult with their doctor to gradually reduce their medication as they adopt our program. With PHD Weight Loss, you can achieve sustainable weight loss naturally, without the hunger and cravings typical of conventional diets.
Say hello to significant outcomes
Don’t waste another minute wondering how you can embrace a healthier lifestyle – schedule an appointment at 1.864.644.1900, call 864-644-1900, metabolic assessment, complete the form below to claim your free digital copy of 5 steps to reset the scale, your information will be kept strictly confidential., complete the form below to claim your free digital copy of 5 steps to reset the scale, complete the form below to claim your free* copy of 5 steps to reset the scale.
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