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qualitative research method of data collection

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Qualitative Data Collection: What it is + Methods to do it

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Qualitative data collection is vital in qualitative research. It helps researchers understand individuals’ attitudes, beliefs, and behaviors in a specific context.

Several methods are used to collect qualitative data, including interviews, surveys, focus groups, and observations. Understanding the various methods used for gathering qualitative data is essential for successful qualitative research.

In this post, we will discuss qualitative data and its collection methods of it.

Content Index

What is Qualitative Data?

What is qualitative data collection, what is the need for qualitative data collection, effective qualitative data collection methods, qualitative data analysis, advantages of qualitative data collection.

Qualitative data is defined as data that approximates and characterizes. It can be observed and recorded.

This data type is non-numerical in nature. This type of data is collected through methods of observations, one-to-one interviews, conducting focus groups, and similar methods.

Qualitative data in statistics is also known as categorical data – data that can be arranged categorically based on the attributes and properties of a thing or a phenomenon.

It’s pretty easy to understand the difference between qualitative and quantitative data. Qualitative data does not include numbers in its definition of traits, whereas quantitative research data is all about numbers.

  • The cake is orange, blue, and black in color (qualitative).
  • Females have brown, black, blonde, and red hair (qualitative).

Qualitative data collection is gathering non-numerical information, such as words, images, and observations, to understand individuals’ attitudes, behaviors, beliefs, and motivations in a specific context. It is an approach used in qualitative research. It seeks to understand social phenomena through in-depth exploration and analysis of people’s perspectives, experiences, and narratives. In statistical analysis , distinguishing between categorical data and numerical data is essential, as categorical data involves distinct categories or labels, while numerical data consists of measurable quantities.

The data collected through qualitative methods are often subjective, open-ended, and unstructured and can provide a rich and nuanced understanding of complex social phenomena.

Qualitative research is a type of study carried out with a qualitative approach to understand the exploratory reasons and to assay how and why a specific program or phenomenon operates in the way it is working. A researcher can access numerous qualitative data collection methods that he/she feels are relevant.

LEARN ABOUT: Best Data Collection Tools

Qualitative data collection methods serve the primary purpose of collecting textual data for research and analysis , like the thematic analysis. The collected research data is used to examine:

  • Knowledge around a specific issue or a program, experience of people.
  • Meaning and relationships.
  • Social norms and contextual or cultural practices demean people or impact a cause.

The qualitative data is textual or non-numerical. It covers mostly the images, videos, texts, and written or spoken words by the people. You can opt for any digital data collection methods , like structured or semi-structured surveys, or settle for the traditional approach comprising individual interviews, group discussions, etc.

Data at hand leads to a smooth process ensuring all the decisions made are for the business’s betterment. You will be able to make informed decisions only if you have relevant data.

Well! With quality data, you will improve the quality of decision-making. But you will also enhance the quality of the results expected from any endeavor.

Qualitative data collection methods are exploratory. Those are usually more focused on gaining insights and understanding the underlying reasons by digging deeper.

Although quantitative data cannot be quantified, measuring it or analyzing qualitative data might become an issue. Due to the lack of measurability, collection methods of qualitative data are primarily unstructured or structured in rare cases – that too to some extent.

Let’s explore the most common methods used for the collection of qualitative data:

qualitative research method of data collection

Individual interview

It is one of the most trusted, widely used, and familiar qualitative data collection methods primarily because of its approach. An individual or face-to-face interview is a direct conversation between two people with a specific structure and purpose.

The interview questionnaire is designed in the manner to elicit the interviewee’s knowledge or perspective related to a topic, program, or issue.

At times, depending on the interviewer’s approach, the conversation can be unstructured or informal but focused on understanding the individual’s beliefs, values, understandings, feelings, experiences, and perspectives on an issue.

More often, the interviewer chooses to ask open-ended questions in individual interviews. If the interviewee selects answers from a set of given options, it becomes a structured, fixed response or a biased discussion.

The individual interview is an ideal qualitative data collection method. Particularly when the researchers want highly personalized information from the participants. The individual interview is a notable method if the interviewer decides to probe further and ask follow-up questions to gain more insights.

Qualitative surveys

To develop an informed hypothesis, many researchers use qualitative research surveys for data collection or to collect a piece of detailed information about a product or an issue. If you want to create questionnaires for collecting textual or qualitative data, then ask more open-ended questions .

LEARN ABOUT: Research Process Steps

To answer such qualitative research questions , the respondent has to write his/her opinion or perspective concerning a specific topic or issue. Unlike other collection methods, online surveys have a wider reach. People can provide you with quality data that is highly credible and valuable.

Paper surveys

Online surveys, focus group discussions.

Focus group discussions can also be considered a type of interview, but it is conducted in a group discussion setting. Usually, the focus group consists of 8 – 10 people (the size may vary depending on the researcher’s requirement). The researchers ensure appropriate space is given to the participants to discuss a topic or issue in a context. The participants are allowed to either agree or disagree with each other’s comments. 

With a focused group discussion, researchers know how a particular group of participants perceives the topic. Researchers analyze what participants think of an issue, the range of opinions expressed, and the ideas discussed. The data is collected by noting down the variations or inconsistencies (if any exist) in the participants, especially in terms of belief, experiences, and practice. 

The participants of focused group discussions are selected based on the topic or issues for which the researcher wants actionable insights. For example, if the research is about the recovery of college students from drug addiction. The participants have to be college students studying and recovering from drug addiction.

Other parameters such as age, qualification, financial background, social presence, and demographics are also considered, but not primarily, as the group needs diverse participants. Frequently, the qualitative data collected through focused group discussion is more descriptive and highly detailed.

Record keeping

This method uses reliable documents and other sources of information that already exist as the data source. This information can help with the new study. It’s a lot like going to the library. There, you can look through books and other sources to find information that can be used in your research.

Case studies

In this method, data is collected by looking at case studies in detail. This method’s flexibility is shown by the fact that it can be used to analyze both simple and complicated topics. This method’s strength is how well it draws conclusions from a mix of one or more qualitative data collection methods.

Observations

Observation is one of the traditional methods of qualitative data collection. It is used by researchers to gather descriptive analysis data by observing people and their behavior at events or in their natural settings. In this method, the researcher is completely immersed in watching people by taking a participatory stance to take down notes.

There are two main types of observation:

  • Covert: In this method, the observer is concealed without letting anyone know that they are being observed. For example, a researcher studying the rituals of a wedding in nomadic tribes must join them as a guest and quietly see everything. 
  • Overt: In this method, everyone is aware that they are being watched. For example, A researcher or an observer wants to study the wedding rituals of a nomadic tribe. To proceed with the research, the observer or researcher can reveal why he is attending the marriage and even use a video camera to shoot everything around him. 

Observation is a useful method of qualitative data collection, especially when you want to study the ongoing process, situation, or reactions on a specific issue related to the people being observed.

When you want to understand people’s behavior or their way of interaction in a particular community or demographic, you can rely on the observation data. Remember, if you fail to get quality data through surveys, qualitative interviews , or group discussions, rely on observation.

It is the best and most trusted collection method of qualitative data to generate qualitative data as it requires equal to no effort from the participants.

LEARN ABOUT: Behavioral Research

You invested time and money acquiring your data, so analyze it. It’s necessary to avoid being in the dark after all your hard work. Qualitative data analysis starts with knowing its two basic techniques, but there are no rules.

  • Deductive Approach: The deductive data analysis uses a researcher-defined structure to analyze qualitative data. This method is quick and easy when a researcher knows what the sample population will say.
  • Inductive Approach: The inductive technique has no structure or framework. When a researcher knows little about the event, an inductive approach is applied.

Whether you want to analyze qualitative data from a one-on-one interview or a survey, these simple steps will ensure a comprehensive qualitative data analysis.

Step 1: Arrange your Data

After collecting all the data, it is mostly unstructured and sometimes unclear. Arranging your data is the first stage in qualitative data analysis. So, researchers must transcribe data before analyzing it.

Step 2: Organize all your Data

After transforming and arranging your data, the next step is to organize it. One of the best ways to organize the data is to think back to your research goals and then organize the data based on the research questions you asked.

Step 3: Set a Code to the Data Collected

Setting up appropriate codes for the collected data gets you one step closer. Coding is one of the most effective methods for compressing a massive amount of data. It allows you to derive theories from relevant research findings.

Step 4: Validate your Data

Qualitative data analysis success requires data validation. Data validation should be done throughout the research process, not just once. There are two sides to validating data:

  • The accuracy of your research design or methods.
  • Reliability—how well the approaches deliver accurate data.

Step 5: Concluding the Analysis Process

Finally, conclude your data in a presentable report. The report should describe your research methods, their pros and cons, and research limitations. Your report should include findings, inferences, and future research.

QuestionPro is a comprehensive online survey software that offers a variety of qualitative data analysis tools to help businesses and researchers in making sense of their data. Users can use many different qualitative analysis methods to learn more about their data.

Users of QuestionPro can see their data in different charts and graphs, which makes it easier to spot patterns and trends. It can help researchers and businesses learn more about their target audience, which can lead to better decisions and better results.

LEARN ABOUT: Steps in Qualitative Research

Qualitative data collection has several advantages, including:

qualitative research method of data collection

  • In-depth understanding: It provides in-depth information about attitudes and behaviors, leading to a deeper understanding of the research.
  • Flexibility: The methods allow researchers to modify questions or change direction if new information emerges.
  • Contextualization: Qualitative research data is in context, which helps to provide a deep understanding of the experiences and perspectives of individuals.
  • Rich data: It often produces rich, detailed, and nuanced information that cannot capture through numerical data.
  • Engagement: The methods, such as interviews and focus groups, involve active meetings with participants, leading to a deeper understanding.
  • Multiple perspectives: This can provide various views and a rich array of voices, adding depth and complexity.
  • Realistic setting: It often occurs in realistic settings, providing more authentic experiences and behaviors.

LEARN ABOUT: 12 Best Tools for Researchers

Qualitative research is one of the best methods for identifying the behavior and patterns governing social conditions, issues, or topics. It spans a step ahead of quantitative data as it fails to explain the reasons and rationale behind a phenomenon, but qualitative data quickly does. 

Qualitative research is one of the best tools to identify behaviors and patterns governing social conditions. It goes a step beyond quantitative data by providing the reasons and rationale behind a phenomenon that cannot be explored quantitatively.

With QuestionPro, you can use it for qualitative data collection through various methods. Using Our robust suite correctly, you can enhance the quality and integrity of the collected data.

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Chapter 10. Introduction to Data Collection Techniques

Introduction.

Now that we have discussed various aspects of qualitative research, we can begin to collect data. This chapter serves as a bridge between the first half and second half of this textbook (and perhaps your course) by introducing techniques of data collection. You’ve already been introduced to some of this because qualitative research is often characterized by the form of data collection; for example, an ethnographic study is one that employs primarily observational data collection for the purpose of documenting and presenting a particular culture or ethnos. Thus, some of this chapter will operate as a review of material already covered, but we will be approaching it from the data-collection side rather than the tradition-of-inquiry side we explored in chapters 2 and 4.

Revisiting Approaches

There are four primary techniques of data collection used in qualitative research: interviews, focus groups, observations, and document review. [1] There are other available techniques, such as visual analysis (e.g., photo elicitation) and biography (e.g., autoethnography) that are sometimes used independently or supplementarily to one of the main forms. Not to confuse you unduly, but these various data collection techniques are employed differently by different qualitative research traditions so that sometimes the technique and the tradition become inextricably entwined. This is largely the case with observations and ethnography. The ethnographic tradition is fundamentally based on observational techniques. At the same time, traditions other than ethnography also employ observational techniques, so it is worthwhile thinking of “tradition” and “technique” separately (see figure 10.1).

Figure 10.1. Data Collection Techniques

Each of these data collection techniques will be the subject of its own chapter in the second half of this textbook. This chapter serves as an orienting overview and as the bridge between the conceptual/design portion of qualitative research and the actual practice of conducting qualitative research.

Overview of the Four Primary Approaches

Interviews are at the heart of qualitative research. Returning to epistemological foundations, it is during the interview that the researcher truly opens herself to hearing what others have to say, encouraging her interview subjects to reflect deeply on the meanings and values they hold. Interviews are used in almost every qualitative tradition but are particularly salient in phenomenological studies, studies seeking to understand the meaning of people’s lived experiences.

Focus groups can be seen as a type of interview, one in which a group of persons (ideally between five and twelve) is asked a series of questions focused on a particular topic or subject. They are sometimes used as the primary form of data collection, especially outside academic research. For example, businesses often employ focus groups to determine if a particular product is likely to sell. Among qualitative researchers, it is often used in conjunction with any other primary data collection technique as a form of “triangulation,” or a way of increasing the reliability of the study by getting at the object of study from multiple directions. [2] Some traditions, such as feminist approaches, also see the focus group as an important “consciousness-raising” tool.

If interviews are at the heart of qualitative research, observations are its lifeblood. Researchers who are more interested in the practices and behaviors of people than what they think or who are trying to understand the parameters of an organizational culture rely on observations as their primary form of data collection. The notes they make “in the field” (either during observations or afterward) form the “data” that will be analyzed. Ethnographers, those seeking to describe a particular ethnos, or culture, believe that observations are more reliable guides to that culture than what people have to say about it. Observations are thus the primary form of data collection for ethnographers, albeit often supplemented with in-depth interviews.

Some would say that these three—interviews, focus groups, and observations—are really the foundational techniques of data collection. They are far and away the three techniques most frequently used separately, in conjunction with one another, and even sometimes in mixed methods qualitative/quantitative studies. Document review, either as a form of content analysis or separately, however, is an important addition to the qualitative researcher’s toolkit and should not be overlooked (figure 10.1). Although it is rare for a qualitative researcher to make document review their primary or sole form of data collection, including documents in the research design can help expand the reach and the reliability of a study. Document review can take many forms, from historical and archival research, in which the researcher pieces together a narrative of the past by finding and analyzing a variety of “documents” and records (including photographs and physical artifacts), to analyses of contemporary media content, as in the case of compiling and coding blog posts or other online commentaries, and content analysis that identifies and describes communicative aspects of media or documents.

qualitative research method of data collection

In addition to these four major techniques, there are a host of emerging and incidental data collection techniques, from photo elicitation or photo voice, in which respondents are asked to comment upon a photograph or image (particularly useful as a supplement to interviews when the respondents are hesitant or unable to answer direct questions), to autoethnographies, in which the researcher uses his own position and life to increase our understanding about a phenomenon and its historical and social context.

Taken together, these techniques provide a wide range of practices and tools with which to discover the world. They are particularly suited to addressing the questions that qualitative researchers ask—questions about how things happen and why people act the way they do, given particular social contexts and shared meanings about the world (chapter 4).

Triangulation and Mixed Methods

Because the researcher plays such a large and nonneutral role in qualitative research, one that requires constant reflectivity and awareness (chapter 6), there is a constant need to reassure her audience that the results she finds are reliable. Quantitative researchers can point to any number of measures of statistical significance to reassure their audiences, but qualitative researchers do not have math to hide behind. And she will also want to reassure herself that what she is hearing in her interviews or observing in the field is a true reflection of what is going on (or as “true” as possible, given the problem that the world is as large and varied as the elephant; see chapter 3). For those reasons, it is common for researchers to employ more than one data collection technique or to include multiple and comparative populations, settings, and samples in the research design (chapter 2). A single set of interviews or initial comparison of focus groups might be conceived as a “pilot study” from which to launch the actual study. Undergraduate students working on a research project might be advised to think about their projects in this way as well. You are simply not going to have enough time or resources as an undergraduate to construct and complete a successful qualitative research project, but you may be able to tackle a pilot study. Graduate students also need to think about the amount of time and resources they have for completing a full study. Masters-level students, or students who have one year or less in which to complete a program, should probably consider their study as an initial exploratory pilot. PhD candidates might have the time and resources to devote to the type of triangulated, multifaceted research design called for by the research question.

We call the use of multiple qualitative methods of data collection and the inclusion of multiple and comparative populations and settings “triangulation.” Using different data collection methods allows us to check the consistency of our findings. For example, a study of the vaccine hesitant might include a set of interviews with vaccine-hesitant people and a focus group of the same and a content analysis of online comments about a vaccine mandate. By employing all three methods, we can be more confident of our interpretations from the interviews alone (especially if we are hearing the same thing throughout; if we are not, then this is a good sign that we need to push a little further to find out what is really going on). [3] Methodological triangulation is an important tool for increasing the reliability of our findings and the overall success of our research.

Methodological triangulation should not be confused with mixed methods techniques, which refer instead to the combining of qualitative and quantitative research methods. Mixed methods studies can increase reliability, but that is not their primary purpose. Mixed methods address multiple research questions, both the “how many” and “why” kind, or the causal and explanatory kind. Mixed methods will be discussed in more detail in chapter 15.

Let us return to the three examples of qualitative research described in chapter 1: Cory Abramson’s study of aging ( The End Game) , Jennifer Pierce’s study of lawyers and discrimination ( Racing for Innocence ), and my own study of liberal arts college students ( Amplified Advantage ). Each of these studies uses triangulation.

Abramson’s book is primarily based on three years of observations in four distinct neighborhoods. He chose the neighborhoods in such a way to maximize his ability to make comparisons: two were primarily middle class and two were primarily poor; further, within each set, one was predominantly White, while the other was either racially diverse or primarily African American. In each neighborhood, he was present in senior centers, doctors’ offices, public transportation, and other public spots where the elderly congregated. [4] The observations are the core of the book, and they are richly written and described in very moving passages. But it wasn’t enough for him to watch the seniors. He also engaged with them in casual conversation. That, too, is part of fieldwork. He sometimes even helped them make it to the doctor’s office or get around town. Going beyond these interactions, he also interviewed sixty seniors, an equal amount from each of the four neighborhoods. It was in the interviews that he could ask more detailed questions about their lives, what they thought about aging, what it meant to them to be considered old, and what their hopes and frustrations were. He could see that those living in the poor neighborhoods had a more difficult time accessing care and resources than those living in the more affluent neighborhoods, but he couldn’t know how the seniors understood these difficulties without interviewing them. Both forms of data collection supported each other and helped make the study richer and more insightful. Interviews alone would have failed to demonstrate the very real differences he observed (and that some seniors would not even have known about). This is the value of methodological triangulation.

Pierce’s book relies on two separate forms of data collection—interviews with lawyers at a firm that has experienced a history of racial discrimination and content analyses of news stories and popular films that screened during the same years of the alleged racial discrimination. I’ve used this book when teaching methods and have often found students struggle with understanding why these two forms of data collection were used. I think this is because we don’t teach students to appreciate or recognize “popular films” as a legitimate form of data. But what Pierce does is interesting and insightful in the best tradition of qualitative research. Here is a description of the content analyses from a review of her book:

In the chapter on the news media, Professor Pierce uses content analysis to argue that the media not only helped shape the meaning of affirmative action, but also helped create white males as a class of victims. The overall narrative that emerged from these media accounts was one of white male innocence and victimization. She also maintains that this narrative was used to support “neoconservative and neoliberal political agendas” (p. 21). The focus of these articles tended to be that affirmative action hurt white working-class and middle-class men particularly during the recession in the 1980s (despite statistical evidence that people of color were hurt far more than white males by the recession). In these stories fairness and innocence were seen in purely individual terms. Although there were stories that supported affirmative action and developed a broader understanding of fairness, the total number of stories slanted against affirmative action from 1990 to 1999. During that time period negative stories always outnumbered those supporting the policy, usually by a ratio of 3:1 or 3:2. Headlines, the presentation of polling data, and an emphasis in stories on racial division, Pierce argues, reinforced the story of white male victimization. Interestingly, the news media did very few stories on gender and affirmative action. The chapter on the film industry from 1989 to 1999 reinforces Pierce’s argument and adds another layer to her interpretation of affirmative action during this time period. She sampled almost 60 Hollywood films with receipts ranging from four million to 184 million dollars. In this chapter she argues that the dominant theme of these films was racial progress and the redemption of white Americans from past racism. These movies usually portrayed white, elite, and male experiences. People of color were background figures who supported the protagonist and “anointed” him as a savior (p. 45). Over the course of the film the protagonists move from “innocence to consciousness” concerning racism. The antagonists in these films most often were racist working-class white men. A Time to Kill , Mississippi Burning , Amistad , Ghosts of Mississippi , The Long Walk Home , To Kill a Mockingbird , and Dances with Wolves receive particular analysis in this chapter, and her examination of them leads Pierce to conclude that they infused a myth of racial progress into America’s cultural memory. White experiences of race are the focus and contemporary forms of racism are underplayed or omitted. Further, these films stereotype both working-class and elite white males, and underscore the neoliberal emphasis on individualism. ( Hrezo 2012 )

With that context in place, Pierce then turned to interviews with attorneys. She finds that White male attorneys often misremembered facts about the period in which the law firm was accused of racial discrimination and that they often portrayed their firms as having made substantial racial progress. This was in contrast to many of the lawyers of color and female lawyers who remembered the history differently and who saw continuing examples of racial (and gender) discrimination at the law firm. In most of the interviews, people talked about individuals, not structure (and these are attorneys, who really should know better!). By including both content analyses and interviews in her study, Pierce is better able to situate the attorney narratives and explain the larger context for the shared meanings of individual innocence and racial progress. Had this been a study only of films during this period, we would not know how actual people who lived during this period understood the decisions they made; had we had only the interviews, we would have missed the historical context and seen a lot of these interviewees as, well, not very nice people at all. Together, we have a study that is original, inventive, and insightful.

My own study of how class background affects the experiences and outcomes of students at small liberal arts colleges relies on mixed methods and triangulation. At the core of the book is an original survey of college students across the US. From analyses of this survey, I can present findings on “how many” questions and descriptive statistics comparing students of different social class backgrounds. For example, I know and can demonstrate that working-class college students are less likely to go to graduate school after college than upper-class college students are. I can even give you some estimates of the class gap. But what I can’t tell you from the survey is exactly why this is so or how it came to be so . For that, I employ interviews, focus groups, document reviews, and observations. Basically, I threw the kitchen sink at the “problem” of class reproduction and higher education (i.e., Does college reduce class inequalities or make them worse?). A review of historical documents provides a picture of the place of the small liberal arts college in the broader social and historical context. Who had access to these colleges and for what purpose have always been in contest, with some groups attempting to exclude others from opportunities for advancement. What it means to choose a small liberal arts college in the early twenty-first century is thus different for those whose parents are college professors, for those whose parents have a great deal of money, and for those who are the first in their family to attend college. I was able to get at these different understandings through interviews and focus groups and to further delineate the culture of these colleges by careful observation (and my own participation in them, as both former student and current professor). Putting together individual meanings, student dispositions, organizational culture, and historical context allowed me to present a story of how exactly colleges can both help advance first-generation, low-income, working-class college students and simultaneously amplify the preexisting advantages of their peers. Mixed methods addressed multiple research questions, while triangulation allowed for this deeper, more complex story to emerge.

In the next few chapters, we will explore each of the primary data collection techniques in much more detail. As we do so, think about how these techniques may be productively joined for more reliable and deeper studies of the social world.

Advanced Reading: Triangulation

Denzin ( 1978 ) identified four basic types of triangulation: data, investigator, theory, and methodological. Properly speaking, if we use the Denzin typology, the use of multiple methods of data collection and analysis to strengthen one’s study is really a form of methodological triangulation. It may be helpful to understand how this differs from the other types.

Data triangulation occurs when the researcher uses a variety of sources in a single study. Perhaps they are interviewing multiple samples of college students. Obviously, this overlaps with sample selection (see chapter 5). It is helpful for the researcher to understand that these multiple data sources add strength and reliability to the study. After all, it is not just “these students here” but also “those students over there” that are experiencing this phenomenon in a particular way.

Investigator triangulation occurs when different researchers or evaluators are part of the research team. Intercoding reliability is a form of investigator triangulation (or at least a way of leveraging the power of multiple researchers to raise the reliability of the study).

Theory triangulation is the use of multiple perspectives to interpret a single set of data, as in the case of competing theoretical paradigms (e.g., a human capital approach vs. a Bourdieusian multiple capital approach).

Methodological triangulation , as explained in this chapter, is the use of multiple methods to study a single phenomenon, issue, or problem.

Further Readings

Carter, Nancy, Denise Bryant-Lukosius, Alba DiCenso, Jennifer Blythe, Alan J. Neville. 2014. “The Use of Triangulation in Qualitative Research.” Oncology Nursing Forum 41(5):545–547. Discusses the four types of triangulation identified by Denzin with an example of the use of focus groups and in-depth individuals.

Mathison, Sandra. 1988. “Why Triangulate?” Educational Researcher 17(2):13–17. Presents three particular ways of assessing validity through the use of triangulated data collection: convergence, inconsistency, and contradiction.

Tracy, Sarah J. 2010. “Qualitative Quality: Eight ‘Big-Tent’ Criteria for Excellent Qualitative Research.” Qualitative Inquiry 16(10):837–851. Focuses on triangulation as a criterion for conducting valid qualitative research.

  • Marshall and Rossman ( 2016 ) state this slightly differently. They list four primary methods for gathering information: (1) participating in the setting, (2) observing directly, (3) interviewing in depth, and (4) analyzing documents and material culture (141). An astute reader will note that I have collapsed participation into observation and that I have distinguished focus groups from interviews. I suspect that this distinction marks me as more of an interview-based researcher, while Marshall and Rossman prioritize ethnographic approaches. The main point of this footnote is to show you, the reader, that there is no single agreed-upon number of approaches to collecting qualitative data. ↵
  • See “ Advanced Reading: Triangulation ” at end of this chapter. ↵
  • We can also think about triangulating the sources, as when we include comparison groups in our sample (e.g., if we include those receiving vaccines, we might find out a bit more about where the real differences lie between them and the vaccine hesitant); triangulating the analysts (building a research team so that your interpretations can be checked against those of others on the team); and even triangulating the theoretical perspective (as when we “try on,” say, different conceptualizations of social capital in our analyses). ↵

Introduction to Qualitative Research Methods Copyright © 2023 by Allison Hurst is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License , except where otherwise noted.

8 Essential Qualitative Data Collection Methods

Qualitative data methods allow you to deep dive into the mindset of your audience to discover areas for growth, development, and improvement. 

British mathematician and marketing mastermind Clive Humby once famously stated that “Data is the new oil.”  He has a point. Without data, nonprofit organizations are left second-guessing what their clients and supporters think, how their brand compares to others in the market, whether their messaging is on-point, how their campaigns are performing, where improvements can be made, and how overall results can be optimized. 

There are two primary data collection methodologies: qualitative data collection and quantitative data collection. At UpMetrics, we believe that relying on quantitative, static data is no longer an option to drive effective impact. In the nonprofit sector, where financial gain is not the sole purpose of your organization’s existence. In this guide, we’ll focus on qualitative data collection methods and how they can help you gather, analyze, and collate information that can help drive your organization forward. 

What is Qualitative Data? 

Data collection in qualitative research focuses on gathering contextual information. Unlike quantitative data, which focuses primarily on numbers to establish ‘how many’ or ‘how much,’ qualitative data collection tools allow you to assess the ‘why’s’ and ‘how’s’ behind those statistics. This is vital for nonprofits as it enables organizations to determine:

  • Existing knowledge surrounding a particular issue.
  • How social norms and cultural practices impact a cause.
  • What kind of experiences and interactions people have with your brand.
  • Trends in the way people change their opinions.
  • Whether meaningful relationships are being established between all parties.

In short, qualitative data collection methods collect perceptual and descriptive information that helps you understand the reasoning and motivation behind particular reactions and behaviors. For that reason, qualitative data methods are usually non-numerical and center around spoken and written words rather than data extrapolated from a spreadsheet or report. 

Qualitative vs. Quantitative Data 

Quantitative and qualitative data represent both sides of the same coin. There will always be some degree of debate over the importance of quantitative vs. qualitative research, data, and collection. However, successful organizations should strive to achieve a balance between the two. 

Organizations can track their performance by collecting quantitative data based on metrics including dollars raised, membership growth, number of people served, overhead costs, etc. This is all essential information to have. However, the data lacks value without the additional details provided by qualitative research because it doesn’t tell you anything about how your target audience thinks, feels, and acts. 

Qualitative data collection is particularly relevant in the nonprofit sector as the relationships people have with the causes they support are fundamentally personal and cannot be expressed numerically. Qualitative data methods allow you to deep dive into the mindset of your audience to discover areas for growth, development, and improvement. 

8 Types of Qualitative Data Collection Methods  

As we have firmly established the need for qualitative data, it’s time to answer the next big question: how to collect qualitative data. 

Here is a list of the most common qualitative data collection methods. You don’t need to use them all in your quest for gathering information. However, a foundational understanding of each will help you refine your research strategy and select the methods that are likely to provide the highest quality business intelligence for your organization. 

1. Interviews

One-on-one interviews are one of the most commonly used data collection methods in qualitative research because they allow you to collect highly personalized information directly from the source. Interviews explore participants' opinions, motivations, beliefs, and experiences and are particularly beneficial in gathering data on sensitive topics because respondents are more likely to open up in a one-on-one setting than in a group environment. 

Interviews can be conducted in person or by online video call. Typically, they are separated into three main categories:

  • Structured Interviews - Structured interviews consist of predetermined (and usually closed) questions with little or no variation between interviewees. There is generally no scope for elaboration or follow-up questions, making them better suited to researching specific topics. 
  • Unstructured Interviews – Conversely, unstructured interviews have little to no organization or preconceived topics and include predominantly open questions. As a result, the discussion will flow in completely different directions for each participant and can be very time-consuming. For this reason, unstructured interviews are generally only used when little is known about the subject area or when in-depth responses are required on a particular subject.
  • Semi-Structured Interviews – A combination of the two interviews mentioned above, semi-structured interviews comprise several scripted questions but allow both interviewers and interviewees the opportunity to diverge and elaborate so more in-depth reasoning can be explored. 

While each approach has its merits, semi-structured interviews are typically favored as a way to uncover detailed information in a timely manner while highlighting areas that may not have been considered relevant in previous research efforts. Whichever type of interview you utilize, participants must be fully briefed on the format, purpose, and what you hope to achieve. With that in mind, here are a few tips to follow: 

  • Give them an idea of how long the interview will last
  • If you plan to record the conversation, ask permission beforehand
  • Provide the opportunity to ask questions before you begin and again at the end. 

2. Focus Groups

Focus groups share much in common with less structured interviews, the key difference being that the goal is to collect data from several participants simultaneously. Focus groups are effective in gathering information based on collective views and are one of the most popular data collection instruments in qualitative research when a series of one-on-one interviews proves too time-consuming or difficult to schedule. 

Focus groups are most helpful in gathering data from a specific group of people, such as donors or clients from a particular demographic. The discussion should be focused on a specific topic and carefully guided and moderated by the researcher to determine participant views and the reasoning behind them. 

Feedback in a group setting often provides richer data than one-on-one interviews, as participants are generally more open to sharing when others are sharing too. Plus, input from one participant may spark insight from another that would not have come to light otherwise. However, here are a couple of potential downsides:

  • If participants are uneasy with each other, they may not be at ease openly discussing their feelings or opinions.
  • If the topic is not of interest or does not focus on something participants are willing to discuss, data will lack value. 

The size of the group should be carefully considered. Research suggests over-recruiting to avoid risking cancellation, even if that means moderators have to manage more participants than anticipated. The optimum group size is generally between six and eight for all participants to be granted ample opportunity to speak. However, focus groups can still be successful with as few as three or as many as fourteen participants. 

3. Observation

Observation is one of the ultimate data collection tools in qualitative research for gathering information through subjective methods. A technique used frequently by modern-day marketers, qualitative observation is also favored by psychologists, sociologists, behavior specialists, and product developers. 

The primary purpose is to gather information that cannot be measured or easily quantified. It involves virtually no cognitive input from the participants themselves. Researchers simply observe subjects and their reactions during the course of their regular routines and take detailed field notes from which to draw information. 

Observational techniques vary in terms of contact with participants. Some qualitative observations involve the complete immersion of the researcher over a period of time. For example, attending the same church, clinic, society meetings, or volunteer organizations as the participants. Under these circumstances, researchers will likely witness the most natural responses rather than relying on behaviors elicited in a simulated environment. Depending on the study and intended purpose, they may or may not choose to identify themselves as a researcher during the process. 

Regardless of whether you take a covert or overt approach, remember that because each researcher is as unique as every participant, they will have their own inherent biases. Therefore, observational studies are prone to a high degree of subjectivity. For example, one researcher’s notes on the behavior of donors at a society event may vary wildly from the next. So, each qualitative observational study is unique in its own right. 

4. Open-Ended Surveys and Questionnaires

Open-ended surveys and questionnaires allow organizations to collect views and opinions from respondents without meeting in person. They can be sent electronically and are considered one of the most cost-effective qualitative data collection tools. Unlike closed question surveys and questionnaires that limit responses, open-ended questions allow participants to provide lengthy and in-depth answers from which you can extrapolate large amounts of data. 

The findings of open-ended surveys and questionnaires can be challenging to analyze because there are no uniform answers. A popular approach is to record sentiments as positive, negative, and neutral and further dissect the data from there. To gather the best business intelligence, carefully consider the presentation and length of your survey or questionnaire. Here is a list of essential considerations:

  • Number of questions : Too many can feel intimidating, and you’ll experience low response rates. Too few can feel like it’s not worth the effort. Plus, the data you collect will have limited actionability. The consensus on how many questions to include varies depending on which sources you consult. However, 5-10 is a good benchmark for shorter surveys that take around 10 minutes and 15-20 for longer surveys that take approximately 20 minutes to complete. 
  • Personalization: Your response rate will be higher if you greet patients by name and demonstrate a historical knowledge of their interactions with your brand. 
  • Visual elements : Recipients can be easily turned off by poorly designed questionnaires. Besides, it’s a good idea to customize your survey template to include brand assets like colors, logos, and fonts to increase brand loyalty and recognition.
  • Reminders : Sending survey reminders is the best way to improve your response rate. You don’t want to hassle respondents too soon, nor do you want to wait too long. Sending a follow-up at around the 3-7 mark is usually the most effective. 
  • Building a feedback loop : Adding a tick-box requesting permission for further follow-ups is a proven way to elicit more in-depth feedback. Plus, it gives respondents a voice and makes their opinion feel valued.

5. Case Studies

Case studies are often a preferred method of qualitative research data collection for organizations looking to generate incredibly detailed and in-depth information on a specific topic. Case studies are usually a deep dive into one specific case or a small number of related cases. As a result, they work well for organizations that operate in niche markets.

Case studies typically involve several qualitative data collection methods, including interviews, focus groups, surveys, and observation. The idea is to cast a wide net to obtain a rich picture comprising multiple views and responses. When conducted correctly, case studies can generate vast bodies of data that can be used to improve processes at every client and donor touchpoint. 

The best way to demonstrate the purpose and value of a case study is with an example: A Longitudinal Qualitative Case Study of Change in Nonprofits – Suggesting A New Approach to the Management of Change . 

The researchers established that while change management had already been widely researched in commercial and for-profit settings, little reference had been made to the unique challenges in the nonprofit sector. The case study examined change and change management at a single nonprofit hospital from the viewpoint of all those who witnessed and experienced it. To gain a holistic view of the entire process, research included interviews with employees at every level, from nursing staff to CEOs, to identify the direct and indirect impacts of change. Results were collated based on detailed responses to questions about preparing for change, experiencing change, and reflecting on change.

6. Text Analysis

Text analysis has long been used in political and social science spheres to gain a deeper understanding of behaviors and motivations by gathering insights from human-written texts. By analyzing the flow of text and word choices, relationships between other texts written by the same participant can be identified so that researchers can draw conclusions about the mindset of their target audience. Though technically a qualitative data collection method, the process can involve some quantitative elements, as often, computer systems are used to scan, extract, and categorize information to identify patterns, sentiments, and other actionable information. 

You might be wondering how to collect written information from your research subjects. There are many different options, and approaches can be overt or covert. 

Examples include:

  • Investigating how often certain cause-related words and phrases are used in client and donor social media posts.
  • Asking participants to keep a journal or diary.
  • Analyzing existing interview transcripts and survey responses.

By conducting a detailed analysis, you can connect elements of written text to specific issues, causes, and cultural perspectives, allowing you to draw empirical conclusions about personal views, behaviors, and social relations. With small studies focusing on participants' subjective experience on a specific theme or topic, diaries and journals can be particularly effective in building an understanding of underlying thought processes and beliefs. 

7. Audio and Video Recordings

Similarly to how data is collected from a person’s writing, you can draw valuable conclusions by observing someone’s speech patterns, intonation, and body language when you watch or listen to them interact in a particular environment or within specific surroundings. 

Video and audio recordings are helpful in circumstances where researchers predict better results by having participants be in the moment rather than having them think about what to write down or how to formulate an answer to an email survey. 

You can collect audio and video materials for analysis from multiple sources, including:

  • Previously filmed records of events
  • Interview recordings
  • Video diaries

Utilizing audio and video footage allows researchers to revisit key themes, and it's possible to use the same analytical sources in multiple studies – providing that the scope of the original recording is comprehensive enough to cover the intended theme in adequate depth. 

It can be challenging to present the results of audio and video analysis in a quantifiable form that helps you gauge campaign and market performance. However, results can be used to effectively design concept maps that extrapolate central themes that arise consistently. Concept Mapping offers organizations a visual representation of thought patterns and how ideas link together between different demographics. This data can prove invaluable in identifying areas for improvement and change across entire projects and organizational processes. 

8. Hybrid Methodologies

It is often possible to utilize data collection methods in qualitative research that provide quantitative facts and figures. So if you’re struggling to settle on an approach, a hybrid methodology may be a good starting point. For instance, a survey format that asks closed and open questions can collect and collate quantitative and qualitative data. 

A Net Promoter Score (NPS) survey is a great example. The primary goal of an NPS survey is to collect quantitative ratings of various factors on a score of 1-10. However, they also utilize open-ended follow-up questions to collect qualitative data that helps identify insights into the trends, thought processes, reasoning, and behaviors behind the initial scoring. 

Collect and Collate Actionable Data with UpMetrics

Most nonprofits believe data is strategically important. It has been statistically proven that organizations with advanced data insights achieve their missions more efficiently. Yet, studies show that despite 90% of organizations collecting data, only 5% believe internal decision-making is data-driven. At UpMetrics, we’re here to help you change that. 

UpMetrics specializes in bringing technology and humanity together to serve social good. Our unique  social impact software  combines quantitative and qualitative data collection methods and analysis techniques, enabling social impact organizations to gain insights, drive action, and inspire change. By reporting and analyzing quantitative and qualitative data in one intuitive platform, your impact organization gains the understanding it needs to identify the drivers of positive outcomes, achieve transparency, and increase knowledge sharing across stakeholders.

Contact us today  to learn more about our  nonprofit impact measurement  solutions and discover the power of a partnership with UpMetrics. 

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  • David Barrett 1 ,
  • http://orcid.org/0000-0003-1130-5603 Alison Twycross 2
  • 1 Faculty of Health Sciences , University of Hull , Hull , UK
  • 2 School of Health and Social Care , London South Bank University , London , UK
  • Correspondence to Dr David Barrett, Faculty of Health Sciences, University of Hull, Hull HU6 7RX, UK; D.I.Barrett{at}hull.ac.uk

https://doi.org/10.1136/eb-2018-102939

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Qualitative research methods allow us to better understand the experiences of patients and carers; they allow us to explore how decisions are made and provide us with a detailed insight into how interventions may alter care. To develop such insights, qualitative research requires data which are holistic, rich and nuanced, allowing themes and findings to emerge through careful analysis. This article provides an overview of the core approaches to data collection in qualitative research, exploring their strengths, weaknesses and challenges.

Collecting data through interviews with participants is a characteristic of many qualitative studies. Interviews give the most direct and straightforward approach to gathering detailed and rich data regarding a particular phenomenon. The type of interview used to collect data can be tailored to the research question, the characteristics of participants and the preferred approach of the researcher. Interviews are most often carried out face-to-face, though the use of telephone interviews to overcome geographical barriers to participant recruitment is becoming more prevalent. 1

A common approach in qualitative research is the semistructured interview, where core elements of the phenomenon being studied are explicitly asked about by the interviewer. A well-designed semistructured interview should ensure data are captured in key areas while still allowing flexibility for participants to bring their own personality and perspective to the discussion. Finally, interviews can be much more rigidly structured to provide greater control for the researcher, essentially becoming questionnaires where responses are verbal rather than written.

Deciding where to place an interview design on this ‘structural spectrum’ will depend on the question to be answered and the skills of the researcher. A very structured approach is easy to administer and analyse but may not allow the participant to express themselves fully. At the other end of the spectrum, an open approach allows for freedom and flexibility, but requires the researcher to walk an investigative tightrope that maintains the focus of an interview without forcing participants into particular areas of discussion.

Example of an interview schedule 3

What do you think is the most effective way of assessing a child’s pain?

Have you come across any issues that make it difficult to assess a child’s pain?

What pain-relieving interventions do you find most useful and why?

When managing pain in children what is your overall aim?

Whose responsibility is pain management?

What involvement do you think parents should have in their child’s pain management?

What involvement do children have in their pain management?

Is there anything that currently stops you managing pain as well as you would like?

What would help you manage pain better?

Interviews present several challenges to researchers. Most interviews are recorded and will need transcribing before analysing. This can be extremely time-consuming, with 1 hour of interview requiring 5–6 hours to transcribe. 4 The analysis itself is also time-consuming, requiring transcriptions to be pored over word-for-word and line-by-line. Interviews also present the problem of bias the researcher needs to take care to avoid leading questions or providing non-verbal signals that might influence the responses of participants.

Focus groups

The focus group is a method of data collection in which a moderator/facilitator (usually a coresearcher) speaks with a group of 6–12 participants about issues related to the research question. As an approach, the focus group offers qualitative researchers an efficient method of gathering the views of many participants at one time. Also, the fact that many people are discussing the same issue together can result in an enhanced level of debate, with the moderator often able to step back and let the focus group enter into a free-flowing discussion. 5 This provides an opportunity to gather rich data from a specific population about a particular area of interest, such as barriers perceived by student nurses when trying to communicate with patients with cancer. 6

From a participant perspective, the focus group may provide a more relaxing environment than a one-to-one interview; they will not need to be involved with every part of the discussion and may feel more comfortable expressing views when they are shared by others in the group. Focus groups also allow participants to ‘bounce’ ideas off each other which sometimes results in different perspectives emerging from the discussion. However, focus groups are not without their difficulties. As with interviews, focus groups provide a vast amount of data to be transcribed and analysed, with discussions often lasting 1–2 hours. Moderators also need to be highly skilled to ensure that the discussion can flow while remaining focused and that all participants are encouraged to speak, while ensuring that no individuals dominate the discussion. 7

Observation

Participant and non-participant observation are powerful tools for collecting qualitative data, as they give nurse researchers an opportunity to capture a wide array of information—such as verbal and non-verbal communication, actions (eg, techniques of providing care) and environmental factors—within a care setting. Another advantage of observation is that the researcher gains a first-hand picture of what actually happens in clinical practice. 8 If the researcher is adopting a qualitative approach to observation they will normally record field notes . Field notes can take many forms, such as a chronological log of what is happening in the setting, a description of what has been observed, a record of conversations with participants or an expanded account of impressions from the fieldwork. 9 10

As with other qualitative data collection techniques, observation provides an enormous amount of data to be captured and analysed—one approach to helping with collection and analysis is to digitally record observations to allow for repeated viewing. 11 Observation also provides the researcher with some unique methodological and ethical challenges. Methodologically, the act of being observed may change the behaviour of the participant (often referred to as the ‘Hawthorne effect’), impacting on the value of findings. However, most researchers report a process of habitation taking place where, after a relatively short period of time, those being observed revert to their normal behaviour. Ethically, the researcher will need to consider when and how they should intervene if they view poor practice that could put patients at risk.

The three core approaches to data collection in qualitative research—interviews, focus groups and observation—provide researchers with rich and deep insights. All methods require skill on the part of the researcher, and all produce a large amount of raw data. However, with careful and systematic analysis 12 the data yielded with these methods will allow researchers to develop a detailed understanding of patient experiences and the work of nurses.

  • Twycross AM ,
  • Williams AM ,
  • Huang MC , et al
  • Onwuegbuzie AJ ,
  • Dickinson WB ,
  • Leech NL , et al
  • Twycross A ,
  • Emerson RM ,
  • Meriläinen M ,
  • Ala-Kokko T

Competing interests None declared.

Patient consent Not required.

Provenance and peer review Commissioned; internally peer reviewed.

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Home » Qualitative Data – Types, Methods and Examples

Qualitative Data – Types, Methods and Examples

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Qualitative Data

Qualitative Data

Definition:

Qualitative data is a type of data that is collected and analyzed in a non-numerical form, such as words, images, or observations. It is generally used to gain an in-depth understanding of complex phenomena, such as human behavior, attitudes, and beliefs.

Types of Qualitative Data

There are various types of qualitative data that can be collected and analyzed, including:

  • Interviews : These involve in-depth, face-to-face conversations with individuals or groups to gather their perspectives, experiences, and opinions on a particular topic.
  • Focus Groups: These are group discussions where a facilitator leads a discussion on a specific topic, allowing participants to share their views and experiences.
  • Observations : These involve observing and recording the behavior and interactions of individuals or groups in a particular setting.
  • Case Studies: These involve in-depth analysis of a particular individual, group, or organization, usually over an extended period.
  • Document Analysis : This involves examining written or recorded materials, such as newspaper articles, diaries, or public records, to gain insight into a particular topic.
  • Visual Data : This involves analyzing images or videos to understand people’s experiences or perspectives on a particular topic.
  • Online Data: This involves analyzing data collected from social media platforms, forums, or online communities to understand people’s views and opinions on a particular topic.

Qualitative Data Formats

Qualitative data can be collected and presented in various formats. Some common formats include:

  • Textual data: This includes written or transcribed data from interviews, focus groups, or observations. It can be analyzed using various techniques such as thematic analysis or content analysis.
  • Audio data: This includes recordings of interviews or focus groups, which can be transcribed and analyzed using software such as NVivo.
  • Visual data: This includes photographs, videos, or drawings, which can be analyzed using techniques such as visual analysis or semiotics.
  • Mixed media data : This includes data collected in different formats, such as audio and text. This can be analyzed using mixed methods research, which combines both qualitative and quantitative research methods.
  • Field notes: These are notes taken by researchers during observations, which can include descriptions of the setting, behaviors, and interactions of participants.

Qualitative Data Analysis Methods

Qualitative data analysis refers to the process of systematically analyzing and interpreting qualitative data to identify patterns, themes, and relationships. Here are some common methods of analyzing qualitative data:

  • Thematic analysis: This involves identifying and analyzing patterns or themes within the data. It involves coding the data into themes and subthemes and organizing them into a coherent narrative.
  • Content analysis: This involves analyzing the content of the data, such as the words, phrases, or images used. It involves identifying patterns and themes in the data and examining the relationships between them.
  • Discourse analysis: This involves analyzing the language and communication used in the data, such as the meaning behind certain words or phrases. It involves examining how the language constructs and shapes social reality.
  • Grounded theory: This involves developing a theory or framework based on the data. It involves identifying patterns and themes in the data and using them to develop a theory that explains the phenomenon being studied.
  • Narrative analysis : This involves analyzing the stories and narratives present in the data. It involves examining how the stories are constructed and how they contribute to the overall understanding of the phenomenon being studied.
  • Ethnographic analysis : This involves analyzing the culture and social practices present in the data. It involves examining how the cultural and social practices contribute to the phenomenon being studied.

Qualitative Data Collection Guide

Here are some steps to guide the collection of qualitative data:

  • Define the research question : Start by clearly defining the research question that you want to answer. This will guide the selection of data collection methods and help to ensure that the data collected is relevant to the research question.
  • Choose data collection methods : Select the most appropriate data collection methods based on the research question, the research design, and the resources available. Common methods include interviews, focus groups, observations, document analysis, and participatory research.
  • Develop a data collection plan : Develop a plan for data collection that outlines the specific procedures, timelines, and resources needed for each data collection method. This plan should include details such as how to recruit participants, how to conduct interviews or focus groups, and how to record and store data.
  • Obtain ethical approval : Obtain ethical approval from an institutional review board or ethics committee before beginning data collection. This is particularly important when working with human participants to ensure that their rights and interests are protected.
  • Recruit participants: Recruit participants based on the research question and the data collection methods chosen. This may involve purposive sampling, snowball sampling, or random sampling.
  • Collect data: Collect data using the chosen data collection methods. This may involve conducting interviews, facilitating focus groups, observing participants, or analyzing documents.
  • Transcribe and store data : Transcribe and store the data in a secure location. This may involve transcribing audio or video recordings, organizing field notes, or scanning documents.
  • Analyze data: Analyze the data using appropriate qualitative data analysis methods, such as thematic analysis or content analysis.
  • I nterpret findings : Interpret the findings of the data analysis in the context of the research question and the relevant literature. This may involve developing new theories or frameworks, or validating existing ones.
  • Communicate results: Communicate the results of the research in a clear and concise manner, using appropriate language and visual aids where necessary. This may involve writing a report, presenting at a conference, or publishing in a peer-reviewed journal.

Qualitative Data Examples

Some examples of qualitative data in different fields are as follows:

  • Sociology : In sociology, qualitative data is used to study social phenomena such as culture, norms, and social relationships. For example, a researcher might conduct interviews with members of a community to understand their beliefs and practices.
  • Psychology : In psychology, qualitative data is used to study human behavior, emotions, and attitudes. For example, a researcher might conduct a focus group to explore how individuals with anxiety cope with their symptoms.
  • Education : In education, qualitative data is used to study learning processes and educational outcomes. For example, a researcher might conduct observations in a classroom to understand how students interact with each other and with their teacher.
  • Marketing : In marketing, qualitative data is used to understand consumer behavior and preferences. For example, a researcher might conduct in-depth interviews with customers to understand their purchasing decisions.
  • Anthropology : In anthropology, qualitative data is used to study human cultures and societies. For example, a researcher might conduct participant observation in a remote community to understand their customs and traditions.
  • Health Sciences: In health sciences, qualitative data is used to study patient experiences, beliefs, and preferences. For example, a researcher might conduct interviews with cancer patients to understand how they cope with their illness.

Application of Qualitative Data

Qualitative data is used in a variety of fields and has numerous applications. Here are some common applications of qualitative data:

  • Exploratory research: Qualitative data is often used in exploratory research to understand a new or unfamiliar topic. Researchers use qualitative data to generate hypotheses and develop a deeper understanding of the research question.
  • Evaluation: Qualitative data is often used to evaluate programs or interventions. Researchers use qualitative data to understand the impact of a program or intervention on the people who participate in it.
  • Needs assessment: Qualitative data is often used in needs assessments to understand the needs of a specific population. Researchers use qualitative data to identify the most pressing needs of the population and develop strategies to address those needs.
  • Case studies: Qualitative data is often used in case studies to understand a particular case in detail. Researchers use qualitative data to understand the context, experiences, and perspectives of the people involved in the case.
  • Market research: Qualitative data is often used in market research to understand consumer behavior and preferences. Researchers use qualitative data to gain insights into consumer attitudes, opinions, and motivations.
  • Social and cultural research : Qualitative data is often used in social and cultural research to understand social phenomena such as culture, norms, and social relationships. Researchers use qualitative data to understand the experiences, beliefs, and practices of individuals and communities.

Purpose of Qualitative Data

The purpose of qualitative data is to gain a deeper understanding of social phenomena that cannot be captured by numerical or quantitative data. Qualitative data is collected through methods such as observation, interviews, and focus groups, and it provides descriptive information that can shed light on people’s experiences, beliefs, attitudes, and behaviors.

Qualitative data serves several purposes, including:

  • Generating hypotheses: Qualitative data can be used to generate hypotheses about social phenomena that can be further tested with quantitative data.
  • Providing context : Qualitative data provides a rich and detailed context for understanding social phenomena that cannot be captured by numerical data alone.
  • Exploring complex phenomena : Qualitative data can be used to explore complex phenomena such as culture, social relationships, and the experiences of marginalized groups.
  • Evaluating programs and intervention s: Qualitative data can be used to evaluate the impact of programs and interventions on the people who participate in them.
  • Enhancing understanding: Qualitative data can be used to enhance understanding of the experiences, beliefs, and attitudes of individuals and communities, which can inform policy and practice.

When to use Qualitative Data

Qualitative data is appropriate when the research question requires an in-depth understanding of complex social phenomena that cannot be captured by numerical or quantitative data.

Here are some situations when qualitative data is appropriate:

  • Exploratory research : Qualitative data is often used in exploratory research to generate hypotheses and develop a deeper understanding of a research question.
  • Understanding social phenomena : Qualitative data is appropriate when the research question requires an in-depth understanding of social phenomena such as culture, social relationships, and experiences of marginalized groups.
  • Program evaluation: Qualitative data is often used in program evaluation to understand the impact of a program on the people who participate in it.
  • Needs assessment: Qualitative data is often used in needs assessments to understand the needs of a specific population.
  • Market research: Qualitative data is often used in market research to understand consumer behavior and preferences.
  • Case studies: Qualitative data is often used in case studies to understand a particular case in detail.

Characteristics of Qualitative Data

Here are some characteristics of qualitative data:

  • Descriptive : Qualitative data provides a rich and detailed description of the social phenomena under investigation.
  • Contextual : Qualitative data is collected in the context in which the social phenomena occur, which allows for a deeper understanding of the phenomena.
  • Subjective : Qualitative data reflects the subjective experiences, beliefs, attitudes, and behaviors of the individuals and communities under investigation.
  • Flexible : Qualitative data collection methods are flexible and can be adapted to the specific needs of the research question.
  • Emergent : Qualitative data analysis is often an iterative process, where new themes and patterns emerge as the data is analyzed.
  • Interpretive : Qualitative data analysis involves interpretation of the data, which requires the researcher to be reflexive and aware of their own biases and assumptions.
  • Non-standardized: Qualitative data collection methods are often non-standardized, which means that the data is not collected in a standardized or uniform way.

Advantages of Qualitative Data

Some advantages of qualitative data are as follows:

  • Richness : Qualitative data provides a rich and detailed description of the social phenomena under investigation, allowing for a deeper understanding of the phenomena.
  • Flexibility : Qualitative data collection methods are flexible and can be adapted to the specific needs of the research question, allowing for a more nuanced exploration of social phenomena.
  • Contextualization : Qualitative data is collected in the context in which the social phenomena occur, which allows for a deeper understanding of the phenomena and their cultural and social context.
  • Subjectivity : Qualitative data reflects the subjective experiences, beliefs, attitudes, and behaviors of the individuals and communities under investigation, allowing for a more holistic understanding of the phenomena.
  • New insights : Qualitative data can generate new insights and hypotheses that can be further tested with quantitative data.
  • Participant voice : Qualitative data collection methods often involve direct participation by the individuals and communities under investigation, allowing for their voices to be heard.
  • Ethical considerations: Qualitative data collection methods often prioritize ethical considerations such as informed consent, confidentiality, and respect for the autonomy of the participants.

Limitations of Qualitative Data

Here are some limitations of qualitative data:

  • Subjectivity : Qualitative data is subjective, and the interpretation of the data depends on the researcher’s own biases, assumptions, and perspectives.
  • Small sample size: Qualitative data collection methods often involve a small sample size, which limits the generalizability of the findings.
  • Time-consuming: Qualitative data collection and analysis can be time-consuming, as it requires in-depth engagement with the data and often involves iterative processes.
  • Limited statistical analysis: Qualitative data is often not suitable for statistical analysis, which limits the ability to draw quantitative conclusions from the data.
  • Limited comparability: Qualitative data collection methods are often non-standardized, which makes it difficult to compare findings across different studies or contexts.
  • Social desirability bias : Qualitative data collection methods often rely on self-reporting by the participants, which can be influenced by social desirability bias.
  • Researcher bias: The researcher’s own biases, assumptions, and perspectives can influence the data collection and analysis, which can limit the objectivity of the findings.

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Muhammad Hassan

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StatPearls [Internet]. Treasure Island (FL): StatPearls Publishing; 2024 Jan-.

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StatPearls [Internet].

Qualitative study.

Steven Tenny ; Janelle M. Brannan ; Grace D. Brannan .

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Last Update: September 18, 2022 .

  • Introduction

Qualitative research is a type of research that explores and provides deeper insights into real-world problems. [1] Instead of collecting numerical data points or intervene or introduce treatments just like in quantitative research, qualitative research helps generate hypotheses as well as further investigate and understand quantitative data. Qualitative research gathers participants' experiences, perceptions, and behavior. It answers the hows and whys instead of how many or how much. It could be structured as a stand-alone study, purely relying on qualitative data or it could be part of mixed-methods research that combines qualitative and quantitative data. This review introduces the readers to some basic concepts, definitions, terminology, and application of qualitative research.

Qualitative research at its core, ask open-ended questions whose answers are not easily put into numbers such as ‘how’ and ‘why’. [2] Due to the open-ended nature of the research questions at hand, qualitative research design is often not linear in the same way quantitative design is. [2] One of the strengths of qualitative research is its ability to explain processes and patterns of human behavior that can be difficult to quantify. [3] Phenomena such as experiences, attitudes, and behaviors can be difficult to accurately capture quantitatively, whereas a qualitative approach allows participants themselves to explain how, why, or what they were thinking, feeling, and experiencing at a certain time or during an event of interest. Quantifying qualitative data certainly is possible, but at its core, qualitative data is looking for themes and patterns that can be difficult to quantify and it is important to ensure that the context and narrative of qualitative work are not lost by trying to quantify something that is not meant to be quantified.

However, while qualitative research is sometimes placed in opposition to quantitative research, where they are necessarily opposites and therefore ‘compete’ against each other and the philosophical paradigms associated with each, qualitative and quantitative work are not necessarily opposites nor are they incompatible. [4] While qualitative and quantitative approaches are different, they are not necessarily opposites, and they are certainly not mutually exclusive. For instance, qualitative research can help expand and deepen understanding of data or results obtained from quantitative analysis. For example, say a quantitative analysis has determined that there is a correlation between length of stay and level of patient satisfaction, but why does this correlation exist? This dual-focus scenario shows one way in which qualitative and quantitative research could be integrated together.

Examples of Qualitative Research Approaches

Ethnography

Ethnography as a research design has its origins in social and cultural anthropology, and involves the researcher being directly immersed in the participant’s environment. [2] Through this immersion, the ethnographer can use a variety of data collection techniques with the aim of being able to produce a comprehensive account of the social phenomena that occurred during the research period. [2] That is to say, the researcher’s aim with ethnography is to immerse themselves into the research population and come out of it with accounts of actions, behaviors, events, etc. through the eyes of someone involved in the population. Direct involvement of the researcher with the target population is one benefit of ethnographic research because it can then be possible to find data that is otherwise very difficult to extract and record.

Grounded Theory

Grounded Theory is the “generation of a theoretical model through the experience of observing a study population and developing a comparative analysis of their speech and behavior.” [5] As opposed to quantitative research which is deductive and tests or verifies an existing theory, grounded theory research is inductive and therefore lends itself to research that is aiming to study social interactions or experiences. [3] [2] In essence, Grounded Theory’s goal is to explain for example how and why an event occurs or how and why people might behave a certain way. Through observing the population, a researcher using the Grounded Theory approach can then develop a theory to explain the phenomena of interest.

Phenomenology

Phenomenology is defined as the “study of the meaning of phenomena or the study of the particular”. [5] At first glance, it might seem that Grounded Theory and Phenomenology are quite similar, but upon careful examination, the differences can be seen. At its core, phenomenology looks to investigate experiences from the perspective of the individual. [2] Phenomenology is essentially looking into the ‘lived experiences’ of the participants and aims to examine how and why participants behaved a certain way, from their perspective . Herein lies one of the main differences between Grounded Theory and Phenomenology. Grounded Theory aims to develop a theory for social phenomena through an examination of various data sources whereas Phenomenology focuses on describing and explaining an event or phenomena from the perspective of those who have experienced it.

Narrative Research

One of qualitative research’s strengths lies in its ability to tell a story, often from the perspective of those directly involved in it. Reporting on qualitative research involves including details and descriptions of the setting involved and quotes from participants. This detail is called ‘thick’ or ‘rich’ description and is a strength of qualitative research. Narrative research is rife with the possibilities of ‘thick’ description as this approach weaves together a sequence of events, usually from just one or two individuals, in the hopes of creating a cohesive story, or narrative. [2] While it might seem like a waste of time to focus on such a specific, individual level, understanding one or two people’s narratives for an event or phenomenon can help to inform researchers about the influences that helped shape that narrative. The tension or conflict of differing narratives can be “opportunities for innovation”. [2]

Research Paradigm

Research paradigms are the assumptions, norms, and standards that underpin different approaches to research. Essentially, research paradigms are the ‘worldview’ that inform research. [4] It is valuable for researchers, both qualitative and quantitative, to understand what paradigm they are working within because understanding the theoretical basis of research paradigms allows researchers to understand the strengths and weaknesses of the approach being used and adjust accordingly. Different paradigms have different ontology and epistemologies . Ontology is defined as the "assumptions about the nature of reality” whereas epistemology is defined as the “assumptions about the nature of knowledge” that inform the work researchers do. [2] It is important to understand the ontological and epistemological foundations of the research paradigm researchers are working within to allow for a full understanding of the approach being used and the assumptions that underpin the approach as a whole. Further, it is crucial that researchers understand their own ontological and epistemological assumptions about the world in general because their assumptions about the world will necessarily impact how they interact with research. A discussion of the research paradigm is not complete without describing positivist, postpositivist, and constructivist philosophies.

Positivist vs Postpositivist

To further understand qualitative research, we need to discuss positivist and postpositivist frameworks. Positivism is a philosophy that the scientific method can and should be applied to social as well as natural sciences. [4] Essentially, positivist thinking insists that the social sciences should use natural science methods in its research which stems from positivist ontology that there is an objective reality that exists that is fully independent of our perception of the world as individuals. Quantitative research is rooted in positivist philosophy, which can be seen in the value it places on concepts such as causality, generalizability, and replicability.

Conversely, postpositivists argue that social reality can never be one hundred percent explained but it could be approximated. [4] Indeed, qualitative researchers have been insisting that there are “fundamental limits to the extent to which the methods and procedures of the natural sciences could be applied to the social world” and therefore postpositivist philosophy is often associated with qualitative research. [4] An example of positivist versus postpositivist values in research might be that positivist philosophies value hypothesis-testing, whereas postpositivist philosophies value the ability to formulate a substantive theory.

Constructivist

Constructivism is a subcategory of postpositivism. Most researchers invested in postpositivist research are constructivist as well, meaning they think there is no objective external reality that exists but rather that reality is constructed. Constructivism is a theoretical lens that emphasizes the dynamic nature of our world. “Constructivism contends that individuals’ views are directly influenced by their experiences, and it is these individual experiences and views that shape their perspective of reality”. [6] Essentially, Constructivist thought focuses on how ‘reality’ is not a fixed certainty and experiences, interactions, and backgrounds give people a unique view of the world. Constructivism contends, unlike in positivist views, that there is not necessarily an ‘objective’ reality we all experience. This is the ‘relativist’ ontological view that reality and the world we live in are dynamic and socially constructed. Therefore, qualitative scientific knowledge can be inductive as well as deductive.” [4]

So why is it important to understand the differences in assumptions that different philosophies and approaches to research have? Fundamentally, the assumptions underpinning the research tools a researcher selects provide an overall base for the assumptions the rest of the research will have and can even change the role of the researcher themselves. [2] For example, is the researcher an ‘objective’ observer such as in positivist quantitative work? Or is the researcher an active participant in the research itself, as in postpositivist qualitative work? Understanding the philosophical base of the research undertaken allows researchers to fully understand the implications of their work and their role within the research, as well as reflect on their own positionality and bias as it pertains to the research they are conducting.

Data Sampling 

The better the sample represents the intended study population, the more likely the researcher is to encompass the varying factors at play. The following are examples of participant sampling and selection: [7]

  • Purposive sampling- selection based on the researcher’s rationale in terms of being the most informative.
  • Criterion sampling-selection based on pre-identified factors.
  • Convenience sampling- selection based on availability.
  • Snowball sampling- the selection is by referral from other participants or people who know potential participants.
  • Extreme case sampling- targeted selection of rare cases.
  • Typical case sampling-selection based on regular or average participants. 

Data Collection and Analysis

Qualitative research uses several techniques including interviews, focus groups, and observation. [1] [2] [3] Interviews may be unstructured, with open-ended questions on a topic and the interviewer adapts to the responses. Structured interviews have a predetermined number of questions that every participant is asked. It is usually one on one and is appropriate for sensitive topics or topics needing an in-depth exploration. Focus groups are often held with 8-12 target participants and are used when group dynamics and collective views on a topic are desired. Researchers can be a participant-observer to share the experiences of the subject or a non-participant or detached observer.

While quantitative research design prescribes a controlled environment for data collection, qualitative data collection may be in a central location or in the environment of the participants, depending on the study goals and design. Qualitative research could amount to a large amount of data. Data is transcribed which may then be coded manually or with the use of Computer Assisted Qualitative Data Analysis Software or CAQDAS such as ATLAS.ti or NVivo. [8] [9] [10]

After the coding process, qualitative research results could be in various formats. It could be a synthesis and interpretation presented with excerpts from the data. [11] Results also could be in the form of themes and theory or model development.

Dissemination

To standardize and facilitate the dissemination of qualitative research outcomes, the healthcare team can use two reporting standards. The Consolidated Criteria for Reporting Qualitative Research or COREQ is a 32-item checklist for interviews and focus groups. [12] The Standards for Reporting Qualitative Research (SRQR) is a checklist covering a wider range of qualitative research. [13]

Examples of Application

Many times a research question will start with qualitative research. The qualitative research will help generate the research hypothesis which can be tested with quantitative methods. After the data is collected and analyzed with quantitative methods, a set of qualitative methods can be used to dive deeper into the data for a better understanding of what the numbers truly mean and their implications. The qualitative methods can then help clarify the quantitative data and also help refine the hypothesis for future research. Furthermore, with qualitative research researchers can explore subjects that are poorly studied with quantitative methods. These include opinions, individual's actions, and social science research.

A good qualitative study design starts with a goal or objective. This should be clearly defined or stated. The target population needs to be specified. A method for obtaining information from the study population must be carefully detailed to ensure there are no omissions of part of the target population. A proper collection method should be selected which will help obtain the desired information without overly limiting the collected data because many times, the information sought is not well compartmentalized or obtained. Finally, the design should ensure adequate methods for analyzing the data. An example may help better clarify some of the various aspects of qualitative research.

A researcher wants to decrease the number of teenagers who smoke in their community. The researcher could begin by asking current teen smokers why they started smoking through structured or unstructured interviews (qualitative research). The researcher can also get together a group of current teenage smokers and conduct a focus group to help brainstorm factors that may have prevented them from starting to smoke (qualitative research).

In this example, the researcher has used qualitative research methods (interviews and focus groups) to generate a list of ideas of both why teens start to smoke as well as factors that may have prevented them from starting to smoke. Next, the researcher compiles this data. The research found that, hypothetically, peer pressure, health issues, cost, being considered “cool,” and rebellious behavior all might increase or decrease the likelihood of teens starting to smoke.

The researcher creates a survey asking teen participants to rank how important each of the above factors is in either starting smoking (for current smokers) or not smoking (for current non-smokers). This survey provides specific numbers (ranked importance of each factor) and is thus a quantitative research tool.

The researcher can use the results of the survey to focus efforts on the one or two highest-ranked factors. Let us say the researcher found that health was the major factor that keeps teens from starting to smoke, and peer pressure was the major factor that contributed to teens to start smoking. The researcher can go back to qualitative research methods to dive deeper into each of these for more information. The researcher wants to focus on how to keep teens from starting to smoke, so they focus on the peer pressure aspect.

The researcher can conduct interviews and/or focus groups (qualitative research) about what types and forms of peer pressure are commonly encountered, where the peer pressure comes from, and where smoking first starts. The researcher hypothetically finds that peer pressure often occurs after school at the local teen hangouts, mostly the local park. The researcher also hypothetically finds that peer pressure comes from older, current smokers who provide the cigarettes.

The researcher could further explore this observation made at the local teen hangouts (qualitative research) and take notes regarding who is smoking, who is not, and what observable factors are at play for peer pressure of smoking. The researcher finds a local park where many local teenagers hang out and see that a shady, overgrown area of the park is where the smokers tend to hang out. The researcher notes the smoking teenagers buy their cigarettes from a local convenience store adjacent to the park where the clerk does not check identification before selling cigarettes. These observations fall under qualitative research.

If the researcher returns to the park and counts how many individuals smoke in each region of the park, this numerical data would be quantitative research. Based on the researcher's efforts thus far, they conclude that local teen smoking and teenagers who start to smoke may decrease if there are fewer overgrown areas of the park and the local convenience store does not sell cigarettes to underage individuals.

The researcher could try to have the parks department reassess the shady areas to make them less conducive to the smokers or identify how to limit the sales of cigarettes to underage individuals by the convenience store. The researcher would then cycle back to qualitative methods of asking at-risk population their perceptions of the changes, what factors are still at play, as well as quantitative research that includes teen smoking rates in the community, the incidence of new teen smokers, among others. [14] [15]

Qualitative research functions as a standalone research design or in combination with quantitative research to enhance our understanding of the world. Qualitative research uses techniques including structured and unstructured interviews, focus groups, and participant observation to not only help generate hypotheses which can be more rigorously tested with quantitative research but also to help researchers delve deeper into the quantitative research numbers, understand what they mean, and understand what the implications are.  Qualitative research provides researchers with a way to understand what is going on, especially when things are not easily categorized. [16]

  • Issues of Concern

As discussed in the sections above, quantitative and qualitative work differ in many different ways, including the criteria for evaluating them. There are four well-established criteria for evaluating quantitative data: internal validity, external validity, reliability, and objectivity. The correlating concepts in qualitative research are credibility, transferability, dependability, and confirmability. [4] [11] The corresponding quantitative and qualitative concepts can be seen below, with the quantitative concept is on the left, and the qualitative concept is on the right:

  • Internal validity--- Credibility
  • External validity---Transferability
  • Reliability---Dependability
  • Objectivity---Confirmability

In conducting qualitative research, ensuring these concepts are satisfied and well thought out can mitigate potential issues from arising. For example, just as a researcher will ensure that their quantitative study is internally valid so should qualitative researchers ensure that their work has credibility.  

Indicators such as triangulation and peer examination can help evaluate the credibility of qualitative work.

  • Triangulation: Triangulation involves using multiple methods of data collection to increase the likelihood of getting a reliable and accurate result. In our above magic example, the result would be more reliable by also interviewing the magician, back-stage hand, and the person who "vanished." In qualitative research, triangulation can include using telephone surveys, in-person surveys, focus groups, and interviews as well as surveying an adequate cross-section of the target demographic.
  • Peer examination: Results can be reviewed by a peer to ensure the data is consistent with the findings.

‘Thick’ or ‘rich’ description can be used to evaluate the transferability of qualitative research whereas using an indicator such as an audit trail might help with evaluating the dependability and confirmability.

  • Thick or rich description is a detailed and thorough description of details, the setting, and quotes from participants in the research. [5] Thick descriptions will include a detailed explanation of how the study was carried out. Thick descriptions are detailed enough to allow readers to draw conclusions and interpret the data themselves, which can help with transferability and replicability.
  • Audit trail: An audit trail provides a documented set of steps of how the participants were selected and the data was collected. The original records of information should also be kept (e.g., surveys, notes, recordings).

One issue of concern that qualitative researchers should take into consideration is observation bias. Here are a few examples:

  • Hawthorne effect: The Hawthorne effect is the change in participant behavior when they know they are being observed. If a researcher was wanting to identify factors that contribute to employee theft and tells the employees they are going to watch them to see what factors affect employee theft, one would suspect employee behavior would change when they know they are being watched.
  • Observer-expectancy effect: Some participants change their behavior or responses to satisfy the researcher's desired effect. This happens in an unconscious manner for the participant so it is important to eliminate or limit transmitting the researcher's views.
  • Artificial scenario effect: Some qualitative research occurs in artificial scenarios and/or with preset goals. In such situations, the information may not be accurate because of the artificial nature of the scenario. The preset goals may limit the qualitative information obtained.
  • Clinical Significance

Qualitative research by itself or combined with quantitative research helps healthcare providers understand patients and the impact and challenges of the care they deliver. Qualitative research provides an opportunity to generate and refine hypotheses and delve deeper into the data generated by quantitative research. Qualitative research does not exist as an island apart from quantitative research, but as an integral part of research methods to be used for the understanding of the world around us. [17]

  • Enhancing Healthcare Team Outcomes

Qualitative research is important for all members of the health care team as all are affected by qualitative research. Qualitative research may help develop a theory or a model for health research that can be further explored by quantitative research.  Much of the qualitative research data acquisition is completed by numerous team members including social works, scientists, nurses, etc.  Within each area of the medical field, there is copious ongoing qualitative research including physician-patient interactions, nursing-patient interactions, patient-environment interactions, health care team function, patient information delivery, etc. 

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Disclosure: Steven Tenny declares no relevant financial relationships with ineligible companies.

Disclosure: Janelle Brannan declares no relevant financial relationships with ineligible companies.

Disclosure: Grace Brannan declares no relevant financial relationships with ineligible companies.

This book is distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) ( http://creativecommons.org/licenses/by-nc-nd/4.0/ ), which permits others to distribute the work, provided that the article is not altered or used commercially. You are not required to obtain permission to distribute this article, provided that you credit the author and journal.

  • Cite this Page Tenny S, Brannan JM, Brannan GD. Qualitative Study. [Updated 2022 Sep 18]. In: StatPearls [Internet]. Treasure Island (FL): StatPearls Publishing; 2024 Jan-.

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Research-Methodology

Qualitative Data Collection Methods

Qualitative data collection methods are exploratory in nature and are mainly concerned with gaining insights and understanding on underlying reasons and motivations. Qualitative data is a linguistic or visual material. Qualitative data collection methods emerged after it became evident that traditional quantitative data collection methods were unable to express human feelings and emotions.

Monette et al (2010) [1] credit qualitative methods with the acknowledgement of abstraction and generalisation. Polonsky and Waller (2011) [2] categorize vision, images, forms and structures in various media, as well as, spoken and printed word and recorded sound into qualitative data collection methods.

Qualitative data collection methods are used in order to examine the following phenomenon:

  • Human feelings and experiences
  • Meanings and relationships
  • Social norms and cultural practices.

It is noted that “qualitative methods are often regarded as providing rich data about real life people and situations and being more able to make sense of behaviour and to understand behaviour within its wider context. However, qualitative research is often criticised for lacking generalizability, being too reliant on the subjective interpretations by researchers and being incapable of replication by other researchers.” [3]

Popular qualitative data collection methods used in business studies include interviews , focus groups , observation and action research . Moreover, grounded theory and document analysis can be also used as data collection method in qualitative studies.  The main sources and procedures associated with the most popular qualitative methods are presented on Table 1 below as proposed by Yamagata-Lynch (2010) [4] :

Table 1 Sources and procedures associated with qualitative data collection

Table 2 below illustrates strength and weaknesses associated with qualitative research and data collection methods

Table 2 Strengths and weaknesses associated with qualitative data collection methods and qualitative research [5]

My  e-book,  The Ultimate Guide to Writing a Dissertation in Business Studies: a step by step approach  contains a detailed, yet simple explanation of qualitative data collecton methods . The e-book explains all stages of the research process starting from the selection of the research area to writing personal reflection. Important elements of dissertations such as research philosophy, research approach, research design, methods of data collection and data analysis are explained in simple words.

John Dudovskiy

Qualitative Data Collection Methods

[1] Monette, D.R., Gullivan, T.J. & DeJong, C.R. (2010) “Applied Social Research: A Tool for the Human Resources” Cengage Learning

[2] Polonsky, M.J. & Waller, D.S. (2011) “Designing and Managing a Research Project: A Business Student’s Guide” 2 nd edition, SAGE

[3] Vaus, D. (2002) “Surveys in Social Research” Taylor and Francis, p.5

[4] Yamagata-Lynch, L.C. (2010) “Activity Systems Analysis Methods: Understanding Complex Learning Environments” Springer Publications

[5] Source: Albery, I. & Munafo, M. (2008) “Key Concepts in Health Psychology” SAGE Publications

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Research Methods in Palliative Care

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9 Qualitative methods of data collection and analysis

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  • Published: June 2007
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This chapter provides a comprehensive overview of qualitative methods of data collection and analysis. It also serves as an introduction to the most useful and frequently used methods in palliative care research. The discussion indicates that the popularity of these methods may be because they are simple to use and unproblematic. Although there are a number of research methods given in this chapter, it is not a ‘how to do’ text.

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IMAGES

  1. Qualitative Data Collection: What it is + Methods to do it

    qualitative research method of data collection

  2. Qualitative Data Collection: What it is + Methods to do it

    qualitative research method of data collection

  3. 7 Data Collection Methods & Tools For Research

    qualitative research method of data collection

  4. Qualitative Research: Definition, Types, Methods and Examples

    qualitative research method of data collection

  5. PPT

    qualitative research method of data collection

  6. 6 Types of Qualitative Research Methods

    qualitative research method of data collection

VIDEO

  1. Data Collection for Qualitative Studies

  2. Qualitative and Quantitative Research design

  3. Data in research methodology,Data and its types

  4. Qualitative Research vs Quantitative Research

  5. Designing Interview Questions: A Step-by-step Guide

  6. Qualitative Data Analysis in Research

COMMENTS

  1. Qualitative Data Collection: What it is + Methods to do it

    Qualitative data collection is vital in qualitative research. It helps researchers understand individuals' attitudes, beliefs, and behaviors in a specific context. Several methods are used to collect qualitative data, including interviews, surveys, focus groups, and observations. Understanding the various methods used for gathering ...

  2. What Is Qualitative Research?

    Qualitative research methods. Each of the research approaches involve using one or more data collection methods.These are some of the most common qualitative methods: Observations: recording what you have seen, heard, or encountered in detailed field notes. Interviews: personally asking people questions in one-on-one conversations. Focus groups: asking questions and generating discussion among ...

  3. How to use and assess qualitative research methods

    The methods of qualitative data collection most commonly used in health research are document study, observations, semi-structured interviews and focus groups [1, 14, 16, 17]. Document study These can include personal and non-personal documents such as archives, annual reports, guidelines, policy documents, diaries or letters.

  4. Qualitative Research: Data Collection, Analysis, and Management

    Whatever philosophical standpoint the researcher is taking and whatever the data collection method (e.g., focus group, one-to-one interviews), the process will involve the generation of large amounts of data. ... Smith 9 suggested a qualitative research method known as interpretative phenomenological analysis, which has 2 basic tenets: first ...

  5. Planning Qualitative Research: Design and Decision Making for New

    As faculty who regularly teach introductory qualitative research methods course, one of the most substantial hurdles we found is for the students to comprehend there are various approaches to qualitative research, and different sets of data collection and data analysis methods (Gonzalez & Forister, 2020).

  6. Chapter 10. Introduction to Data Collection Techniques

    Figure 10.1. Data Collection Techniques. Each of these data collection techniques will be the subject of its own chapter in the second half of this textbook. This chapter serves as an orienting overview and as the bridge between the conceptual/design portion of qualitative research and the actual practice of conducting qualitative research.

  7. Introduction to qualitative research methods

    INTRODUCTION. Qualitative research methods refer to techniques of investigation that rely on nonstatistical and nonnumerical methods of data collection, analysis, and evidence production. Qualitative research techniques provide a lens for learning about nonquantifiable phenomena such as people's experiences, languages, histories, and cultures.

  8. 8 Essential Qualitative Data Collection Methods

    1. Interviews. One-on-one interviews are one of the most commonly used data collection methods in qualitative research because they allow you to collect highly personalized information directly from the source. Interviews explore participants' opinions, motivations, beliefs, and experiences and are particularly beneficial in gathering data on ...

  9. Data Collection

    Step 2: Choose your data collection method. Based on the data you want to collect, decide which method is best suited for your research. Experimental research is primarily a quantitative method. Interviews, focus groups, and ethnographies are qualitative methods. Surveys, observations, archival research and secondary data collection can be ...

  10. Methods of data collection in qualitative research: interviews and

    Qualitative research in dentistry This paper explores the most common methods of data collection used in qualitative research: interviews and focus groups. The paper examines each method in detail ...

  11. SAGE Research Methods: Find resources to answer your research methods

    Learn how to collect and analyze qualitative data from this comprehensive handbook by leading experts in the field.

  12. Data collection in qualitative research

    The three core approaches to data collection in qualitative research—interviews, focus groups and observation—provide researchers with rich and deep insights. All methods require skill on the part of the researcher, and all produce a large amount of raw data. However, with careful and systematic analysis 12 the data yielded with these ...

  13. Qualitative Data

    Flexibility: Qualitative data collection methods are flexible and can be adapted to the specific needs of the research question, allowing for a more nuanced exploration of social phenomena. Contextualization : Qualitative data is collected in the context in which the social phenomena occur, which allows for a deeper understanding of the ...

  14. Qualitative Study

    Qualitative research is a type of research that explores and provides deeper insights into real-world problems.[1] Instead of collecting numerical data points or intervene or introduce treatments just like in quantitative research, qualitative research helps generate hypotheses as well as further investigate and understand quantitative data. Qualitative research gathers participants ...

  15. Interviews and focus groups in qualitative research: an update for the

    The most common methods of data collection used in qualitative research are interviews and focus groups. While these are primarily conducted face-to-face, the ongoing evolution of digital ...

  16. PDF Methods of Data Collection in Quantitative, Qualitative, and Mixed Research

    There are actually two kinds of mixing of the six major methods of data collection (Johnson & Turner, 2003). The first is intermethod mixing, which means two or more of the different methods of data collection are used in a research study. This is seen in the two examples in the previous paragraph.

  17. PDF Qualitative Research Methods

    trainers and data collection teams, we intend our guide to be a useful supplement for each team ... Qualitative Research Methods: A Data Collector's Field Guide. vii This modular design is meant to make it easy for readers to find information about a particular topic quickly. Each of the three modules on specific qualitative research methods ...

  18. Qualitative Data Collection Methods

    Qualitative data is a linguistic or visual material. Qualitative data collection methods emerged after it became evident that traditional quantitative data collection methods were unable to express human feelings and emotions. Monette et al (2010) [1] credit qualitative methods with the acknowledgement of abstraction and generalisation ...

  19. (PDF) Qualitative Data Collection Methods

    Methods of data collection allows researchers to. approach data through systematic proces ses and. approach data through systematic proces ses and. collect them within given boundaries. collect ...

  20. PDF Methods of data collection in qualitative research: interviews and

    1. Qualitative research in dentistry . 2. Methods of data collection in qualitative research: interviews and focus groups . 3. Conducting qualitative interviews with school children in dental ...

  21. Qualitative vs. Quantitative Research

    When collecting and analyzing data, quantitative research deals with numbers and statistics, while qualitative research deals with words and meanings. Both are important for gaining different kinds of knowledge. Quantitative research. Quantitative research is expressed in numbers and graphs. It is used to test or confirm theories and assumptions.

  22. Diary Data Collection as a Qualitative Research Method

    The diary has always been among the options in the qualitative methodological repertoire and actually predates other more common contemporary methods for data collection. Diary studies involve the standard tasks of any research project: reviewing the literature and identifying research questions; designing and carrying out a data collection ...

  23. Qualitative methods of data collection and analysis

    This chapter provides a comprehensive overview of qualitative methods of data collection and analysis. It also serves as an introduction to the most useful and frequently used methods in palliative care research. The discussion indicates that the popularity of these methods may be because they are simple to use and unproblematic.

  24. Data Collection Methods and Strategies for Effective Analytics

    1. Surveys and Questionnaires: Surveys and questionnaires are traditional yet effective methods for collecting structured data. Organizations design specific questions to gather targeted information from respondents. Online surveys, distributed via email or web platforms, offer scalability and ease of data collection.

  25. Qualitative Research Methods: Design, Questions & Data Collection

    Types of Qualitative Research Design 1. Ethnography 2. Grounded theory 3. Case study 4. Action research 5. Feminist research. Ethnography • Meaning: ethnography (Greek ethnos=folk/people and graphien=writing • Study of the culture by collecting the data by living with them • An ideal strategy for developing a holistic understanding of the ...